Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 h0 }, g! l+ M7 E3 z"Ridge Hall computer assistant; may I help you?"
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; y% b) Y' i% b8 Z+ ~Ridge Hall 電腦公司你好!我可以為您服務嗎? & n: w! `' ~7 J
! B! k( F1 i0 j1 c5 f/ l0 \: f"Yes, well, I'm having trouble with WordPerfect." 5 x7 X3 Y- a4 w3 @6 v- ?
' T+ `' d" \4 x- h4 O是的，我有WordPerfect的問題。 - P3 M% b W1 Y7 e( H/ ]
4 H2 R4 E% e7 w, w6 k. ^"What sort of trouble?"
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您有什麼問題呢 ?
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8 j9 S$ W) H3 W"Well, I was just typing along, and all of a sudden the words wentaway."
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5 A( R# d. x' B9 t我剛剛自已在打字的時候，突然間所有的字都不見了。 6 d& h# w; V! t. Y( m
& K0 ^% I. C) i6 ?# a; {% m- ] l"Went away?"都不見了。 % s. l3 R# ?% G* a0 t1 _
" y$ }. S* c' F! ^9 Z v"They disappeared."
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2 Z0 V1 }: A- ?3 X它們都不見了。
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1 z6 Q6 [# W$ L& D) _. T"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ) v$ C4 N" i8 T# O
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"Nothing." 5 r9 o2 l4 ]& L$ l
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沒有任何東西。 / \4 g" Q8 R) j' [+ X1 }9 l0 x
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"Nothing?" ) ^% C" v* h% U" s# j
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沒有任何東西？ 7 ~+ S* B7 `( l
5 T. i0 h& h) s1 ?6 F"It's blank; it won't accept anything when I type." 0 |& x8 O1 ~) S) `. V4 A
3 E4 ^0 B$ `$ m8 \3 r1 ]螢幕是全黑的，我打的字它都沒反應。
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/ b. \, H0 S' b5 X4 y( ~0 E8 X"Are you still in WordPerfect, or did you get out?" 9 {6 |& A$ h l2 _
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" , o) ~, _6 U% n$ a: _
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我要怎麼說明呢？
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' J# a- D8 h2 M# _"Can you see the C: prompt on the screen?" ' B' X4 n0 N4 A1 Y6 x( s2 ^3 [
K# O( F) b" ~# \1 O你可以在螢幕上看到 C: 的提示符號嗎？
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G1 x4 p7 `& q; U2 ]* _9 v5 D"What's a sea-prompt?" # {$ B* v1 u' G5 h
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 F1 D( [+ s$ T: v& k) ? q) A. J
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"Never mind. Can you move the cursor around on the screen?" & ?9 }% I0 Z) S& P' D% D9 h
0 `" L4 K5 \$ `不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." # R' l- c& U/ o. q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 `2 g# i+ ?; _, J
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"Does your monitor have a power indicator?" * A; V5 S/ q) S. R1 Y. |' A4 B
$ R3 u7 B; C' e9 B( Z6 H8 C" L顯示器上的電源指示燈有沒有亮？
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, B- Y5 i& z8 |"What's a monitor?" h# L7 e; c/ y9 y" n; x& `
- U" n& I2 C- b. j! `, `' y什麼是顯示器？ , B0 R5 h8 z3 b+ m O, o6 u1 S
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"It's the thing with the screen on it that looks like a TV.
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8 L$ U$ C7 ?. [# f3 ]Does ithave a little light that tells you when it's on?" ) H& @, s+ W7 S+ V
/ i# q9 Z/ O8 a* U$ _5 t就是那個看起像電視的螢幕， 9 G6 y" R. M; M% `* w- i
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有沒有一個小光點告訴你它是開著的？ ) `+ y( o+ F8 L2 E3 @) H" e
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I don't know." : S1 Z4 Y5 U/ ]6 n
1 W; o$ H+ \+ ?! ^8 K2 Y% W我不懂耶。 - i7 ?# ^0 B F0 ?) a% r6 q
4 }9 E% P7 j+ s+ j) }7 Q. q"Well, then look on the back of the monitor and find where & c9 E* A: j6 t! ^3 G! j* R+ x1 N
; i9 O/ l0 Q* nthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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3 F5 m3 @: R& ]; M J; \+ d"....Yes, I think so."
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' P7 }" Z$ j2 T( U是，我想我看到了。 ; v- u! ^; D# y! N. E
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 E% v2 _" O* l5 @+ K$ X0 g& y
! g3 ~2 S5 C4 o; b太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 }6 @3 ]2 t8 {3 H"....Yes, it is."
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5 A% F) N7 h% N2 \) I4 A有啊! . b7 r$ `/ C5 E* O
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"When you were behind the monitor, did you notice that there were 3 m: E1 G | h0 Q# G
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two cables plugged into the back of it, not just one?" $ K, S. X1 A2 V+ s# M) T
$ f1 k5 y2 i$ z& v6 x; u- L你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : e0 H! r/ X8 h9 l
J6 H p5 f3 I0 h5 d"No."
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沒有。 ' N! O9 i( u$ |1 [; A
) b( g* B9 p; t! k7 s"Well, there are. I need you to look back there again and find
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: ?) t0 z6 G) r; }6 w; K" k! ~+ o( Ptheother cable." 8 O% R; ^0 |6 Q6 Z
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就是了，我要你再到顯示器後面去找另一條電線。 / C- E( \# G4 h) C
2 j/ P# Y1 N" j% P% \"....Okay, here it is."
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3 T, Z- q" a$ j1 a' g. [2 xOK，找到了。 8 y/ ~5 J5 k* o
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( F. `! z& G( y8 L& _+ b! y"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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. h h: i# U* c3 B"No." 7 L6 Q4 z+ G# _& z: _
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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% i: H" o9 T; Y8 Q2 P, F5 i6 a1 x那麼拿個東西墊高，爬過去看一下？ + X6 {+ [; I4 f, a) K; A+ W: d9 O6 n
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 1 d/ C& X9 G% S5 P
6 H a* Z. F; h" V8 t0 p"Dark?"
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* S3 y7 R0 O5 b, V3 y3 o太暗？ 7 U/ w, X" c& I4 X- w* j2 B7 T! Y
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"Yes - the office light is off, and the only light I have is ! I8 \4 E1 y8 D" y
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comingfrom the window." # n1 y0 x, w7 z9 g) W+ Q- p% x
% b" Z2 |0 r2 m: v [5 G( m! W是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 C6 e$ I3 q/ n5 t# Y, E, e' R
6 f% f x! _" h4 z P9 g"Well, turn on the office light then."
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( i! S/ O: ]8 g( C1 m' P2 x那麼把辨公室的電燈都打開啊。
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"I can't." $ _$ C1 J- w2 \: L
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沒辦法。 ! m* w1 J2 z; m2 Y! c4 t
6 }0 O6 v6 X$ ^, S"No? Why not?"
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3 e1 M1 l' p3 H1 A9 X" r沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! : t, a: ?) u5 p4 L0 i
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"A power...... A power outage? Aha! Okay, we've got it licked now. L2 n |5 i9 p
l6 D( s) E5 GDo you still have the boxes and manuals and packing stuff 5 A- ~# @. L$ B1 }
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 3 z/ |9 Y1 ?3 }6 u
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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% v( n3 M( g b' ?3 q6 { m"Well, yes, I keep them in the closet." ' ^3 I( f ^/ x8 b. `4 H
% x: A8 E3 i, o- ]/ n# j嗯，是的，我已把它們收在櫃子裏。 # C4 \: y1 U- U; j
+ Y. i8 q+ c f2 v7 {) q"Good! Go get them, and unplug your system and pack it up justlike
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' n* H. ]: }6 m( x |9 o5 f) ]it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , B+ E5 x9 r8 k' ~/ |2 W% w
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 T5 E; V3 {! D# t4 S7 j
9 P: [) o/ s/ U3 h7 q+ r" I& ?"Really? Is it that bad?"
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: a! ~0 `+ O8 m9 K真的嗎？是它壞掉了嗎？ 5 _6 I, s* \+ I4 N# p) a! d7 b
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"Yes, I'm afraid it is."
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6 f9 p3 F- w! k' j, C1 q; R1 ^& s2 J是的，恐怕是這樣了的。 1 ^7 k: ]% Z0 N* [9 w: P0 Q( b
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"Well, all right then, I suppose. What do I tell them?"
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! }0 R9 r. ]5 Z+ Q& i4 P喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 B J- j3 v/ P3 E! M5 Z
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
