Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 v! \4 z% H A$ P7 e( }2 q
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? % N. ~! N$ q. M! `8 c* d" f
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 - b4 i* I' `/ g. f& }
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"What sort of trouble?" 1 } `. r! C# k( V% I
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您有什麼問題呢 ? & d& n& S6 m* D) q
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"Well, I was just typing along, and all of a sudden the words wentaway."
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; H3 w w! Z K, s我剛剛自已在打字的時候，突然間所有的字都不見了。 ; Q- k% [' o0 [. s2 u
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"Went away?"都不見了。
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9 u) ]/ P! n6 J7 J" e% ^"They disappeared."
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它們都不見了。 1 Q; |! W) j9 {. H
$ l# s1 l" D9 i" S"Hmm. So what does your screen look like now?" 6 A- Z% `5 R& c" X. c2 B& {' l$ B
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嗯，現在你的螢幕看到什麼東西？ ( O5 o E s% I5 s4 d" I
7 u* v! [& u! ]0 C. B# i"Nothing." ' [/ R; E9 a) I5 \ u# x
/ F2 e9 M4 d' L# {- `3 @沒有任何東西。
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"Nothing?"
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( M+ m7 H2 R/ E. \) Y沒有任何東西？ 6 j# m# f4 b! _' k
) W, U1 U. `$ S2 z0 i/ g3 S2 O"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 1 ?6 ^1 F7 }; m! L* [
' G2 I6 z) D) {' N" ]您是否還在操作WordPerfect，還是以經離開了。 / p% n6 u1 M& d9 M
9 W* q# ?" b4 I7 w" F"How do I tell?" ' N, [8 Q( G) w$ v$ s
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" " w' w$ R1 n+ c& R$ J" O# V0 ~) M
, F/ d9 |/ J2 F( V; Q你可以在螢幕上看到 C: 的提示符號嗎？ , P2 h) E- d; _& a3 w
; r7 n+ F3 F2 I) M, X' @4 t) C"What's a sea-prompt?" 6 w% [ B$ p# G8 y8 o- |- h
& q- n: v- y, p0 V, v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 Q+ j9 Y, J g8 @: V: v4 ^
+ ~* w+ f- i2 l# g h) t; _"Never mind. Can you move the cursor around on the screen?"
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/ ^. }; m, h; ?8 s9 X0 c不管它了，你可以看到游標在螢幕上嗎？ 3 o% x; s7 d8 k+ t# @1 S) b
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"There isn't any cursor; I told you, it won't accept anything Itype." $ @6 X* [6 [& J5 u. y' a
' p2 N0 H- b6 D2 f0 w: Y; F螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 o6 d# r: b- Y+ d: g5 T5 L
' y9 t0 G- h0 g3 P5 M"Does your monitor have a power indicator?"
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: d. `/ l# A) f: t1 B/ I顯示器上的電源指示燈有沒有亮？
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' H8 g* L" q, V+ E"What's a monitor?" * h5 B5 P$ |7 N) I+ z$ l+ {
6 D( K7 ^7 H% i' E什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. $ V! B% Q- o( R0 y
$ p: p* J5 _& X- V3 ?6 v0 }Does ithave a little light that tells you when it's on?"
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' ]. Q# q6 w8 K8 Z( R/ o3 G就是那個看起像電視的螢幕， 8 f; Q* ^& R$ G
7 W/ [$ o/ ~7 s/ f6 T. ~有沒有一個小光點告訴你它是開著的？ + E2 l: T$ _: O# u3 ^" r
5 ?: m7 @) ^; p/ wI don't know." 3 `) g2 i6 j5 z6 X
# E2 g' {. R* T& g2 X我不懂耶。 ' K2 U) p/ [9 v" w! X# _( {
5 o* b1 ^; i. ?* _6 d"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ( L8 e5 k/ G* Q* C# ^4 |8 c7 \
* t! B" n' f$ @+ t- w3 j那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - W8 ?- t$ h9 D3 }
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"....Yes, I think so."
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) H2 h: B+ w1 G: _3 d4 {# S% b9 e( J是，我想我看到了。 ! r! O- F" a% q1 y* A. q
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / \ A7 X5 Y* D0 w& y* t: U, ^
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"....Yes, it is." ( Q5 ~$ B7 r9 G7 e
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有啊! ' R# o" H6 i# h# w1 Y/ b
# P) K' E( L! }9 R! X"When you were behind the monitor, did you notice that there were 7 N0 v! b. a9 X9 o
& H, T2 v- v( @% [' Btwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." - }( U0 s, B1 O& g# \& B+ N
8 r5 r- n' P+ z4 C1 V% Z" X3 G2 k$ @沒有。 + X" h1 j: E+ K2 t
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"Well, there are. I need you to look back there again and find $ k* Z% B9 ?- {6 \& U' f6 q/ E" d; d
n6 j( @0 Y: B. e+ I Q$ t% U4 dtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 0 B6 q9 I3 _) r" l: B, u
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"....Okay, here it is." w/ n3 S8 O# V8 m" G* [9 H
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ' [; E6 H7 H) F" O: ?
: K/ K9 {+ K" v4 E% a, P/ X, Ltheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 & @- O n" R* w% @+ g+ u
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"I can't reach." , O! P% ]6 L5 ^5 T) Y1 Z8 W
) c7 K" x; u d我搆不到。 ; _- k; E& j' A% h0 J) l) ~+ s
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"Uh huh. Well, can you see if it is?" / Y% x @( [* x* _/ j5 n
" ~* T/ x; G$ v! w! d: v6 J, ?) f嗯，那麼，你看得到嗎？
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"No." Z2 o' ?$ X& c p! C1 A+ d
" w1 N+ Y6 ]: D! f2 ^* z看不到。 " J& d3 C5 B$ c3 W" |+ W0 d
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ! K6 }2 t M) V- C* a( B- ]
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( j* V+ t& [1 A' i, P
8 E5 H+ W' z/ F; v喔，不是角度不好看不到，而是太暗了。
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3 [2 O) f3 r, P"Dark?"
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1 ]7 H0 G3 h$ D: F8 n9 ~( j0 P" r) n太暗？
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% n1 d. [) c* b0 G0 @"Yes - the office light is off, and the only light I have is B3 ~( ^1 r/ ]3 e+ \1 N9 Q y
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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( d# @/ k2 h- y; Y, C"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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; H$ ^4 @( `4 D7 j7 z"I can't." ! g9 V3 P9 e# P9 j6 F& [( E
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沒辦法。 4 e% M/ ]0 w4 K- h
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"No? Why not?" , ^: y- v- o) e$ W; ]# [3 ^% D" l
2 T+ [5 k" {- \9 v+ ]1 z ^3 g沒辨法？為什麼？
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" _3 r. _' _0 N# |3 c' C$ v$ |: s"Because there's a power outage."
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- b; l4 p& L( F: L, ?, n# f因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. & B' O# x! U2 ~9 V0 l1 G
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Do you still have the boxes and manuals and packing stuff
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! I7 x! d7 Y! `6 s( `% O( Ayourcomputer came in?" ) z) J9 L, a" Y2 `6 |
/ a( N. z) t9 J+ r- A- o2 B停...停電？&#@!(& ，喔!OK，現在開始打包， O! l! _, A9 S1 g" u$ a6 O9 Q
! `0 p v2 s. H0 Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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; {! U1 v4 [7 @+ A"Well, yes, I keep them in the closet." % \0 |2 @( @+ c {
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嗯，是的，我已把它們收在櫃子裏。 8 T4 N+ M! r) m W+ [" o! q
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"Good! Go get them, and unplug your system and pack it up justlike # @+ i4 l7 W5 R# K8 G
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it was when you got it. Then take it back to the store youbought it from."
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9 D7 q$ W) T" [' V: X) H `$ z+ K: @很好!去把它們拿出來，然後把電腦搬下來包裝好， . L4 Q, y2 \2 H" L
1 [( {- p. f6 I& ~. K就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& c" M& N, ?4 Q; [- M8 G7 `"Really? Is it that bad?" . O- ?6 E9 ^- o0 S, ]) C
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真的嗎？是它壞掉了嗎？ : t/ J$ g& k1 O3 K* i
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"Yes, I'm afraid it is."
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3 C. \! i8 e- @/ w2 V" h- n是的，恐怕是這樣了的。
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9 Z) P0 i! e4 U0 g q"Well, all right then, I suppose. What do I tell them?" 7 q/ C% o7 ]! U5 Q# j2 D; K: ^
9 G2 q/ U4 u" n& a8 U喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 6 T/ M& P5 ^, _
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
