Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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! k" Z0 b8 d9 {"Ridge Hall computer assistant; may I help you?" : X$ p# @& n) h( K
6 t0 r# z# Q' Z, _Ridge Hall 電腦公司你好!我可以為您服務嗎? % _* h7 }; c& T: c" P2 ~
, V6 v) j4 @- n4 A3 Q"Yes, well, I'm having trouble with WordPerfect." 9 _- A( d& {- k& t v; ]5 s! [
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是的，我有WordPerfect的問題。 7 K. k+ m9 X1 S( i& n
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"What sort of trouble?" 9 E4 L) p$ x2 b% u
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." " v6 E; \5 z/ y# w, }7 a: ?
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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1 m( P8 M4 W, a: \: H: T( h它們都不見了。
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- L# }+ |7 k' n+ M"Hmm. So what does your screen look like now?" $ l" t" x8 Y8 M
/ K% k5 a! B' ^; X) T( O w+ i嗯，現在你的螢幕看到什麼東西？ : t+ G5 C) E1 F6 }. S
3 W, o" J( M" a/ @2 n"Nothing."
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沒有任何東西。 3 H- {) U. l( G/ x5 {) T
. r6 d* X' S! {7 |% V3 T* E6 M"Nothing?" 8 E4 {( G1 {0 f9 i; t" `
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沒有任何東西？ : H! P0 y" Q. U* ~& q
! C8 u$ k9 Y3 D. c4 E) ]( H1 a"It's blank; it won't accept anything when I type." ) I0 M- n4 }6 N; g, U2 ]+ M
, m2 _/ N; g" f0 U- \* z4 x螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ' }4 ]. L$ O, M, j
; D0 t6 ~' _# ~6 ~8 g6 e$ S您是否還在操作WordPerfect，還是以經離開了。 ' p9 b5 i9 `6 q8 o% a. Y$ [( p
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"How do I tell?"
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# Q- N, u+ p1 D2 [7 @我要怎麼說明呢？
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3 f: U, f: r0 b"Can you see the C: prompt on the screen?" + W5 E6 J, n5 X# b
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" j2 i6 w _3 Y9 j. q/ b
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / p2 j: P# B7 _. C6 T; ~: C& g
0 A2 A: A; T0 }; p+ R"Never mind. Can you move the cursor around on the screen?" . V Y" D0 [2 o* ]$ [+ O: K
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不管它了，你可以看到游標在螢幕上嗎？ 8 c A9 i7 C* W Z; t
7 @- Z8 Y ?' T$ f& ]# H"There isn't any cursor; I told you, it won't accept anything Itype."
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7 O, G6 @0 T: q2 A# D' g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 9 D" i+ A- k1 H% g- _4 K
2 E X3 \ Z( Z) E# o- X顯示器上的電源指示燈有沒有亮？ / F& _5 f; X4 ?6 w9 ]8 r
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"What's a monitor?"
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# J. t$ o8 S/ `2 W5 E# D# l9 W什麼是顯示器？ ! c1 u# y2 G0 Z- M8 U
8 x1 R4 U- {% K) i5 o! U; c"It's the thing with the screen on it that looks like a TV. 1 x, j: n: w+ S4 w* V2 `+ S
) r6 m+ X9 _7 X7 Q) {: U5 a2 Q; T+ {% P. JDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ) @ c1 g) Q$ `! G3 I2 s
3 }2 M4 V4 [! K, B' _有沒有一個小光點告訴你它是開著的？
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I don't know."
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$ L- S$ b) ~* ^( v5 P+ Q我不懂耶。 , _6 V" M4 ?7 o* ?, K% x
2 D( p! N4 z$ Z4 h6 ]% F"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 n' P+ U# ~( _ e. g
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"....Yes, I think so." 2 Q* j+ \- Q/ J7 U2 c) {8 w% R
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是，我想我看到了。 2 s* E) B6 { E; P% {9 O' j0 s a% v
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; y5 O3 u$ S+ q% v) b
7 ^. L5 m* D+ s' t% c+ \ A太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 p, J7 B8 n. c: D5 G' t
) R5 r# h8 ?5 S) D/ `& Y6 u$ v"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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3 [7 \* d3 x4 o. b' x) F你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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) ]- { n( O: a2 k4 T% N"No." " m2 `1 y% ?( X2 [' r% `/ ~' \: V
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沒有。 - v# j6 K: P# n! S5 }
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"Well, there are. I need you to look back there again and find 1 P' F0 O- c- l- `7 v/ i
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theother cable." v* D+ l6 V! g) {+ `0 [3 ~$ k
9 V: U) P9 X, ]$ e3 C3 \就是了，我要你再到顯示器後面去找另一條電線。
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+ x8 P- Q2 _* K3 h"....Okay, here it is."
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! h# ?! c, A" Y/ Q8 ^OK，找到了。 ) ]/ r. c/ T8 x. ?6 k
1 O! l+ m' Y$ @+ W" @" B"Follow it for me, and tell me if it's plugged securely into ) ^% v% u% u+ @( B/ u6 l6 L3 p2 A
1 K' V8 p8 a- u4 t. Atheback of your computer."
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, F3 o' i8 a/ X1 J再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 b3 W0 ^% z1 n4 [' z8 j
1 j- o/ T% s0 E0 F* o7 i"I can't reach."
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6 Y6 n+ {# X" T2 D" A( G我搆不到。
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* U4 ^, X0 |$ R4 v& I) i"Uh huh. Well, can you see if it is?"
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7 F' L& M' E+ h( l嗯，那麼，你看得到嗎？
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"No." " `& {9 X) _; }$ q( G5 b5 T
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看不到。 ; W% L5 `2 y$ l
5 ?! s3 R, I K2 a" ^ }"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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$ I; S. z, o5 @3 Y+ M0 p"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 N; R, [7 F0 D* e
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喔，不是角度不好看不到，而是太暗了。 * I1 h" x8 P8 W, J! @: |$ A6 J
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"Dark?" 5 E& }7 u1 G$ ?* m; v3 |0 G( L
( p/ s/ p; l% f% k# D3 P$ a太暗？ $ P/ z( ?( a! _+ v
! F" C h. A! t: w7 ]$ P1 t, k"Yes - the office light is off, and the only light I have is
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! _* g. X' b$ \) @ B3 ?! H2 N% Ucomingfrom the window." 5 R! A, F! U( j+ I" B, F1 x
' T- s. s+ O+ ^6 Q- @4 M9 ?3 Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * T3 Y7 d7 a N5 Y6 g2 v
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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( R/ X0 h; n; X4 r% G"I can't." / u! ^: _, A/ }9 I5 s+ Z. J7 g% }# I' |
; T5 }* y" N0 F沒辦法。
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"No? Why not?" - a8 q! J( G) w* R# x' I0 d
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沒辨法？為什麼？ 3 @6 H7 W: a7 e! u% U5 _- X
3 N8 G: I2 ~' ^/ Y9 z& D"Because there's a power outage."
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6 f% y |' d" e S, W% }因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. % H" M+ E9 J% T9 [7 h ]
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Do you still have the boxes and manuals and packing stuff % A: y, k) y5 n( g, y( ]
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yourcomputer came in?" 9 _' L( ^) L$ s Q) \6 j/ m
" E6 K6 @3 j0 c停...停電？&#@!(& ，喔!OK，現在開始打包， 4 k2 L- S0 q/ X9 ~
/ \/ P! {+ s2 R5 k: s( w電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + ?' A% d$ J& Q s" F
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"Well, yes, I keep them in the closet." $ l- e4 T8 D; f6 N- p
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嗯，是的，我已把它們收在櫃子裏。 6 }2 j( F3 g2 T I y6 D+ b% n
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"Good! Go get them, and unplug your system and pack it up justlike 2 g, Q/ U8 A" c/ y# X2 ?
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it was when you got it. Then take it back to the store youbought it from."
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5 W1 G( \/ z. P5 O% t z很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 m7 \3 p# w/ ~6 A* a
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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6 G( Q1 P; y( l8 F"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 9 a1 f) H& r8 J/ f
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是的，恐怕是這樣了的。
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$ `( B+ n& q6 n- T4 E"Well, all right then, I suppose. What do I tell them?"
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: G3 G4 V6 Z; P9 w& `喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 6 T7 g! n" ? y
2 Z4 O7 ^. Q: h, ~; e8 K就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
