Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ) I0 Q6 J+ z/ _ D- u# g
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"Ridge Hall computer assistant; may I help you?"
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0 b+ Z- i' B0 w; O, ^ M9 u* pRidge Hall 電腦公司你好!我可以為您服務嗎? c9 k v# G0 i3 ~" B" B
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"Yes, well, I'm having trouble with WordPerfect."
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* d7 P5 j! _- ] d5 B是的，我有WordPerfect的問題。
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"What sort of trouble?" ! @1 {' M* v: w- G. [, L* |- W
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您有什麼問題呢 ? 5 u* r& K8 [% j4 d3 K3 n% t
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 u( _, ^! [& e+ H) L
( X4 |2 r, k7 ^. E8 J$ l9 W"Went away?"都不見了。 * }2 y E- b; l5 t7 D
8 x& A B' c0 I, ~; U$ X& @ B"They disappeared." a6 Y a& |% ]6 b# H
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它們都不見了。
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3 B# k, ?3 i4 W+ h/ p2 l"Hmm. So what does your screen look like now?"
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* Y( |/ ^4 \! T' V! ~ x! d嗯，現在你的螢幕看到什麼東西？
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"Nothing." # E% q' G% h1 }2 W
! h6 @+ x& ?" o) U沒有任何東西。 1 g' r! P9 t* |; p' ~! s1 g; b
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"Nothing?"
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6 d$ j j+ u2 ^/ {" d: E! C9 X! G沒有任何東西？ 3 G1 t! M _, m4 I F
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"It's blank; it won't accept anything when I type." : R4 M* V( E% n
- L9 m; T: k9 r9 E6 q* D螢幕是全黑的，我打的字它都沒反應。 9 Z/ u3 P6 p3 }6 C
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"Are you still in WordPerfect, or did you get out?" * Q$ T0 t) l0 H/ P, ?+ K- g
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您是否還在操作WordPerfect，還是以經離開了。 + I. J3 Q9 b% D, E; L& C" [
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"How do I tell?"
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我要怎麼說明呢？ 4 ^# ~& G0 I& e6 U/ _
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"Can you see the C: prompt on the screen?" ' c3 m0 i! G' x+ V# g$ D* T, G
0 B3 \6 ^7 J" D4 t$ i3 k( m你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" / Z6 P+ ]4 H8 j/ I
1 k3 r+ ]. A( L+ t3 @# f什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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5 o9 D# }1 t* t2 ~6 m3 I9 v"Never mind. Can you move the cursor around on the screen?" : C# I. A- p4 O& p7 L" N5 a
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不管它了，你可以看到游標在螢幕上嗎？
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5 ^/ p& H. e7 `, F4 y: N"There isn't any cursor; I told you, it won't accept anything Itype." " |3 a2 N H+ s ^6 _ b, G4 `; |
- r: i4 i, y( ?9 _9 S螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" : W- o4 @0 j3 ^! Q
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顯示器上的電源指示燈有沒有亮？ & P1 _/ m- ^3 N
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"What's a monitor?" ( A f6 p, ]. V2 s& v) e
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什麼是顯示器？
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8 l# f6 M0 v: d6 E# D3 ]1 Z/ X1 s"It's the thing with the screen on it that looks like a TV. & q8 |7 n( _- I* K4 L1 M& ^' r
$ x: ^4 A$ J4 [. k' }Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 1 H( k3 F' d* O4 Z( k1 K, o5 w1 n
B4 P) x! g( U* N" s4 _3 S: SI don't know." 9 J7 H9 {" W. `1 x- {1 e9 H
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我不懂耶。 " l" P( G3 ]1 n8 ~0 ?+ y6 p
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"Well, then look on the back of the monitor and find where
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, }. s t& b5 m. Uthe powercord goes into it. Can you see that?" 3 `, A7 b! e2 o
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ S" p1 @& I5 X% ]* \6 k) ]$ I"....Yes, I think so."
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" }% @+ u- A" X4 [5 W3 o是，我想我看到了。
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5 R! X# ^7 J Y L- K5 Y) @3 g* o"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + i: C5 X0 B1 `- `: `( r0 F. s1 Z
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % m2 F2 |7 y8 E, O' z Q
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"....Yes, it is." . i3 x- F2 Y, O' I2 F' n; J
/ U1 r* M2 e* h有啊! # A* d4 g5 o8 i1 v; C
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"When you were behind the monitor, did you notice that there were
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( u7 ]9 Z8 f8 l( P# rtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ g7 ~ B& b" a+ W3 x( U3 K"No." ) ^/ p+ u+ h9 w* \: ^- c" Z
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沒有。 , a4 M' C" B! Q
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"Well, there are. I need you to look back there again and find
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theother cable." ' y' }- G( {7 W, }* V
" w7 E4 v! M) ?0 U) R' r就是了，我要你再到顯示器後面去找另一條電線。 9 g4 j. D& c1 p
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"....Okay, here it is."
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2 r8 e3 S1 g6 j4 b0 t! c. t/ `OK，找到了。 + H6 G/ |, O+ B8 e& K) {
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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4 Q' {8 Z6 s2 ~1 L6 }再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." # H. y7 y/ c6 d: A+ n
6 q3 I' d8 `% M2 U" |! I我搆不到。
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% u* ], `9 b( c% ~0 x& u3 u" Y% M9 v v"Uh huh. Well, can you see if it is?" + Z5 K$ y) X& Q+ z- N. |
% _1 G- \8 ]4 d( r8 u1 C嗯，那麼，你看得到嗎？ & p0 i6 b* ^4 l4 {# y2 f3 K1 T
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"No."
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! x+ k3 F3 P& _看不到。 ( W& ~, l8 g+ B7 `) f( L" D( e \7 Y
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"Even if you maybe put your knee on something and lean way over?" ) n( n- k7 f/ G! J! g
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那麼拿個東西墊高，爬過去看一下？ % l t1 a. [7 V. ^) F
9 T `: \/ T6 i; h |5 n: p"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 P N. F- N) X2 q& ~2 x- Z
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喔，不是角度不好看不到，而是太暗了。
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5 h) T) z; M6 y"Dark?"
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4 ~ L1 B4 E, I3 o太暗？
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"Yes - the office light is off, and the only light I have is $ y) h* f* K- q+ p+ t- f
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ! |/ k2 c8 F8 W) E& s) B# n
v5 w0 F( G/ w3 B( B+ R那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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3 p& W" i& G' A; M" n"No? Why not?"
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4 V7 E$ c% ]) b2 u沒辨法？為什麼？ % \1 ~! v- A4 q" B5 b! h
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"Because there's a power outage." & K. J3 b. L. \, \" i# C6 x; g+ }
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因為停電啊! % \0 u" b/ b; @
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"A power...... A power outage? Aha! Okay, we've got it licked now. 6 @; p/ S# F5 X! T& g! f
* ?3 s4 R9 u: T% w# g+ oDo you still have the boxes and manuals and packing stuff - Q/ C, C0 H: H* [! Q3 Y% ?6 _4 T' F' [' \9 h
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yourcomputer came in?" $ ]' c. c) y% V/ m* c
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停...停電？&#@!(& ，喔!OK，現在開始打包， $ b6 R# o% q$ u6 e
9 L w5 m" Y* {6 p. B0 i電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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) R, E) J1 e. U2 ~ d: @"Well, yes, I keep them in the closet." % [0 V% H( D5 d, M, I
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嗯，是的，我已把它們收在櫃子裏。 ' y% s9 [& |/ O' X% ]
) V/ l1 k% X! j$ `7 B"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." , B3 P9 c- C# u9 { p+ X' i
. [' M2 v5 T$ G; \7 L* n很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' G% x$ ^% z5 n
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 9 @: L5 g+ X7 b; a, k: Y* m
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是的，恐怕是這樣了的。 4 j1 H4 F# r/ a5 Y; o$ g; @
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"Well, all right then, I suppose. What do I tell them?"
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3 j" r: i/ N% k# F喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" j, L% _3 \9 x9 E& M"Tell them you're too stupid to own a computer." + _; y% @- Z5 G" y
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
