Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % F, I1 H8 W8 u& D( @
- _( w. Y2 d/ `1 Z$ D"Ridge Hall computer assistant; may I help you?" ' [( R* K! p. ]) [
: g, @: O% n# x3 h) v& L* W6 E* PRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 O N( L) H/ c. ?"Yes, well, I'm having trouble with WordPerfect."
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" d/ }# H& J4 @2 @6 D是的，我有WordPerfect的問題。 " M" f$ X! M, a2 N" y1 u6 n/ e
5 q4 ]* l% A l' k"What sort of trouble?" ' m, |$ b8 U) M8 C O/ E
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您有什麼問題呢 ?
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; i0 D+ i5 n8 v4 Y2 I1 `3 B% w2 v"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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! }8 Y. j6 d9 l9 N, m1 J& r( S# |"Went away?"都不見了。
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% M& |( S# |* J* r4 L"They disappeared."
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8 w8 F k E( h# e, @它們都不見了。
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# {5 U2 ~, a3 I1 }"Hmm. So what does your screen look like now?" % M; ~9 F; k1 t9 s, H/ f9 x% ]4 @
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嗯，現在你的螢幕看到什麼東西？ ; L% U6 Q# F" R0 t; {3 t5 L: ^6 a* X
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"Nothing." - W8 ^0 Z0 @' p! ~3 A* O
- X3 Y- u7 y( G& Z- r' o9 k3 w沒有任何東西。 " s# Q8 u( e) [) }. I F: b
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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7 S" H7 N3 t& T螢幕是全黑的，我打的字它都沒反應。 / Q9 b+ n. V$ o6 a8 F6 r
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" u+ ?0 _& a5 L) M9 \4 u
/ B6 a( T( r; j# z& a( ]" J我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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9 |9 q5 B# G1 F! S"What's a sea-prompt?" ( O$ K3 g+ n5 ^) E5 I* O
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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5 O$ M7 |/ \8 b4 ~! A4 w/ \"Never mind. Can you move the cursor around on the screen?" 6 B. R$ p/ O" {8 T' |! b6 W
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 R* ~3 d" S2 K, P- Y! ~
X Y0 \# y+ }3 t. i3 W S$ p螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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/ C* w9 S3 s' w7 a"Does your monitor have a power indicator?" : ?; Z- I, k! R* g. \
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顯示器上的電源指示燈有沒有亮？ D/ s& l8 y8 r% E) k4 g
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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3 f0 D% d; P1 J4 X+ F, vDoes ithave a little light that tells you when it's on?" & ]7 a3 Y' M6 p [3 E- h1 D
8 I" p5 N) S' S2 p就是那個看起像電視的螢幕， * P6 L" J* H, C! w) l
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有沒有一個小光點告訴你它是開著的？ 0 I# i/ F0 y0 S. q# l
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I don't know."
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我不懂耶。 & i2 Q( z; ?* b7 W6 p% a X1 _
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"Well, then look on the back of the monitor and find where 7 O7 x9 L+ @. L3 k6 a
; h) p' i( g# `$ {& athe powercord goes into it. Can you see that?" % o1 p! n$ B- v H. O' b9 H/ p
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 z( f( ^, [; x3 {9 F4 r1 N
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"....Yes, I think so." 5 Y* N2 M' j0 D# v$ @; m" ?
& a8 I6 _7 D; ~, B! V. Q5 c是，我想我看到了。
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: {5 `( Q$ I9 I. T' G4 O2 B- r/ ^, i+ n"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." - a$ ]6 _* e0 q& q
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有啊! / B) M+ n D0 ~3 r# j
5 O+ I w$ [0 X( X0 a5 ?8 z"When you were behind the monitor, did you notice that there were / y+ J; R" i" B; a8 u
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 0 o0 v* w; P- c: S
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"No." . e6 R. I3 A0 A7 f7 D' @) g$ L
* f* U* T% O4 i( l: l7 o* Y8 g沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 2 i. B. J) t' r
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就是了，我要你再到顯示器後面去找另一條電線。 0 v2 M. v5 N9 @, N( p1 `
5 j* @1 T% y G7 q, S' H9 n"....Okay, here it is."
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1 P+ x/ H0 z& @2 `0 uOK，找到了。 & P% n7 F% I5 u) q1 m
4 v1 m# I4 I& n' r5 P8 T5 Q"Follow it for me, and tell me if it's plugged securely into " K: L" F3 G; C, A) O
$ ?. C2 ^9 v) P2 E7 U( Htheback of your computer." 6 u0 Y5 |- O9 g* J/ `
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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2 k2 B& H( k' u"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 x3 R7 l" ]& F4 o# R& h
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"No." . w# ~8 M) w: i6 W
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看不到。 & z [0 t! y8 _& r! X
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"Even if you maybe put your knee on something and lean way over?"
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# \4 s5 ~4 j, S0 `! \, t) P那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." : J( f1 e5 [5 _( p# ^) p1 L* r
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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6 Y4 m: b2 C+ C( k: Z7 K4 }# i' Q"Yes - the office light is off, and the only light I have is
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comingfrom the window." * H' a8 t1 E# d) j+ c
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ W8 R0 b x% b
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"Well, turn on the office light then." 2 H$ q. J2 Y+ m% J% V
/ i& z) J( u/ W, }那麼把辨公室的電燈都打開啊。 + s" H% D" z# v. @5 t" P
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"I can't." $ l% ^* t6 h0 I5 e/ l; l4 V
" E. P0 S$ X2 e b1 B8 `沒辦法。 % U: o6 j/ M3 r8 l& |; X$ e
$ H- h4 n* {% n- m! F/ a0 y7 t4 U) p"No? Why not?" ' S7 E5 e2 c$ m& P/ D+ H
H3 x+ |3 n2 J; r沒辨法？為什麼？ / p3 t% {8 Y% G0 ]& \* ^- ^
' J8 v. e7 ^* s' t" D3 r"Because there's a power outage."
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$ L, Q# w% _- x1 @2 K因為停電啊! 2 N/ A; \& I9 q& |* H9 \5 c8 ]
8 e0 k1 S: H- R' P9 q+ ^+ ~# A"A power...... A power outage? Aha! Okay, we've got it licked now. ; Z% l! N5 e5 t# W
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Do you still have the boxes and manuals and packing stuff
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7 [1 H A9 S- `+ hyourcomputer came in?" + W5 }8 l8 c; T: J$ P' E2 _0 E8 v
- z$ [- z/ z1 s# o0 k5 z停...停電？&#@!(& ，喔!OK，現在開始打包，
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% u! ~4 D1 B; n" g; G6 c* z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 u' |0 f- m$ p( M5 F a"Well, yes, I keep them in the closet." . M% a) g A. ?
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ! f0 _# D' V! m5 @& O
, A: W6 U6 ~- U0 y# s很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 c0 h2 {/ g9 R; [就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 + z# Y7 h. R" ` [1 V% k! Z r" m2 `
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ $ \: {! _ |6 _0 M; h
& R B- a9 p* d) ?" M7 ?2 q"Yes, I'm afraid it is." 5 l! x- _% H8 }- H
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是的，恐怕是這樣了的。 & V \, ^$ h% ^; o) ^8 L8 |1 _) |7 V
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 \ H& K9 D: w2 \+ {
* y9 y: X: |' L9 u"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
