Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 g! _/ X! R9 y& R
7 W9 G' ^' H* L# d! H"Ridge Hall computer assistant; may I help you?" : v5 n4 S3 f; b+ Z
9 l$ k9 a. ] b# lRidge Hall 電腦公司你好!我可以為您服務嗎? " Q& X% o& {8 m! S: a
; d9 ^* }! q* U }- f"Yes, well, I'm having trouble with WordPerfect."
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) W% p$ C+ [/ H N是的，我有WordPerfect的問題。 & {) T! y- d4 ]7 ^$ I
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"What sort of trouble?"
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您有什麼問題呢 ? 6 Q: j, I0 m. q6 m% ]7 j. i: j9 O
/ P+ [! S* U" Y# A5 X0 V/ _7 U"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 7 `+ f& C* f( A! o" B+ D
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"Went away?"都不見了。 g1 y# S* s: H& b( g% g
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"They disappeared." ( m1 x2 Z/ P \5 t$ o
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它們都不見了。 & ]6 z9 t$ H% G3 S0 h5 l! R
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"Hmm. So what does your screen look like now?" * B' I% ^6 K. G) p. z
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嗯，現在你的螢幕看到什麼東西？ ( S3 u5 T' x2 n# |
& v6 \+ g* N" t* e( g# }"Nothing." ' K g( N$ |0 v2 t" e$ T* B7 a9 c6 x
7 v. k1 G2 Q9 L0 A' O沒有任何東西。 % A! P( N: h# y4 G2 x. G
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"Nothing?"
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( j4 X* s3 h/ e! }沒有任何東西？ 9 c, G! ?; _; Y1 a- I
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"It's blank; it won't accept anything when I type."
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1 k' x- @0 z- q螢幕是全黑的，我打的字它都沒反應。 8 X3 K* i; u4 G+ b( V2 `
7 N: N8 y7 t) F/ x" h"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ $ v0 ^. q2 n" o, w" Z* k! G
+ y% }: D+ E& [0 h+ K- B* t$ c"What's a sea-prompt?"
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( l: ]" J, n5 ~9 b$ i1 v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; l# K# _- m$ |+ X! D3 v
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"Never mind. Can you move the cursor around on the screen?"
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# i% H- I3 j3 i6 |$ h不管它了，你可以看到游標在螢幕上嗎？ 5 g( u1 }2 p0 F, ] A
9 ^. t! M; {3 R8 Z) Z0 o K"There isn't any cursor; I told you, it won't accept anything Itype." 7 E( T |# c# i+ n: Y5 m
7 j3 k( j/ v! U$ w9 G# |! z5 K螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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8 g4 G& O/ ]. r! F1 y/ w"Does your monitor have a power indicator?" 1 W M( j% E- |+ n& v4 x% y. F
6 t/ T) I# S& D0 ^2 s- n顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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* f0 ^7 b0 y0 U" V. L g什麼是顯示器？ 7 j0 z# U4 h9 i( _+ w. j
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"It's the thing with the screen on it that looks like a TV.
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, y' t0 u; c5 e4 v4 r8 @" _Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 6 d! G9 p I8 j V7 B Q' C; a/ z
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我不懂耶。
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"Well, then look on the back of the monitor and find where " m3 p) ^: X! T2 v% w
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the powercord goes into it. Can you see that?" ( ^- v. M w/ d& |; J0 e
: S y% V8 p' p+ g, O那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * p$ G! ?0 g" \0 ^1 C& B
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"....Yes, I think so."
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是，我想我看到了。 7 r7 }/ R2 b$ c# e$ s9 ?' x' E
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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0 {' J6 x* b* _( v0 Y4 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 u& `- {2 k6 R6 h# E- O"....Yes, it is." & W/ S* U+ F" P+ J+ u( R* y( w
5 B0 x2 B! m, j* m1 x2 i$ p有啊!
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, P- k5 T) e* b' q) I2 |"When you were behind the monitor, did you notice that there were " _7 K& Q2 g( u5 o
- k; s3 ?/ Y& p& O5 P8 Z) _two cables plugged into the back of it, not just one?"
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( H9 n& Q/ ^$ ^: ]4 ?你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * y; P2 ?$ I- N
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"No."
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沒有。
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2 {+ V& ?/ I/ G3 e N"Well, there are. I need you to look back there again and find
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9 c; D2 m( @0 C' e; S: U, f/ Dtheother cable." $ f. o; e% B+ F9 k3 f0 }
8 ~, d! N5 Y/ B3 ~- e+ I# D就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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& ?- b! ^6 E- d+ S1 UOK，找到了。
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0 I5 G i" W/ ~! @% }' u" i, w2 t"Follow it for me, and tell me if it's plugged securely into 5 I9 h! c9 q ~4 j9 \7 v' f4 Q( t
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theback of your computer." N8 C8 m1 Y1 C# ~ z6 D
, V/ O, `! x% ]: T( P& p再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! {, I3 ?/ y" F/ G
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"I can't reach." 5 ]3 P) ~$ R. `
# ?4 ]9 a x3 q, g9 G" {我搆不到。 0 p5 c. g R0 U" \! d
! e7 g) S, ^' e' ^9 z6 B"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 9 U( ~1 a: z# g3 D1 V9 \/ g4 ~
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"No." & h R* J8 P: q, I" v& M
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看不到。
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/ D6 C6 s2 u( A0 u7 W"Even if you maybe put your knee on something and lean way over?" + k* E7 E B6 n6 C7 F8 b6 P* g
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' }; X+ ]) W1 d5 v喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 L, \. W% y/ J( D* W& |1 e
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太暗？
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# F ?+ d% }3 Z0 G$ s"Yes - the office light is off, and the only light I have is
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% M: c7 v Q* R# k9 _comingfrom the window." 7 {3 w% [9 b+ P W9 z) a) |5 C9 m
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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- m& C" Y' T- V) e! Q* q"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 # x$ V# S, m" v1 L& n1 _6 N
. s/ [& `8 D' M( z"I can't."
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4 ?1 H; ~" }( y. O" k5 r' O沒辦法。 + ]7 {) X1 X4 Y0 O# @
; I. i! D) G- J8 Z"No? Why not?" : _. I6 Z7 Y. k% @, u m! y
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沒辨法？為什麼？ # }" f' B1 A- T7 }
. O. w7 i- M8 j) }"Because there's a power outage."
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因為停電啊!
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/ B+ e/ l; i* n* o"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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5 W1 C) w# c1 b3 i- g% m4 yyourcomputer came in?"
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; t/ ~- k/ _; ~* O' g f6 L停...停電？&#@!(& ，喔!OK，現在開始打包， . N5 Q' D1 R2 Y( a) p# e1 W; x9 g
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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; y8 N# e B$ Y3 e# A# q$ i: i嗯，是的，我已把它們收在櫃子裏。 : r0 H+ }* @1 a+ D7 ~
D6 `0 Z8 E/ q) b, B0 [1 `"Good! Go get them, and unplug your system and pack it up justlike
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7 E7 q' m N: ~) X7 X* eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 l1 i; o7 s, Y9 ^) X4 {( A
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " |: p* x, A; K9 X; A7 b$ C! K
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"Really? Is it that bad?" ; q9 ^3 {8 M: ^% c* D9 S r
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真的嗎？是它壞掉了嗎？ ! b$ _- A- F6 a* B
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"Yes, I'm afraid it is." ) i! e( v% g; t+ G, F }5 \ E7 r
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是的，恐怕是這樣了的。
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& X }% K( R$ T( ] d9 U& C+ K"Well, all right then, I suppose. What do I tell them?"
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" C7 Q. B5 @. C b0 `喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 b; \8 _% J7 G% v G
J+ G8 \2 u- Q. a( n8 w"Tell them you're too stupid to own a computer."
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/ W! G' \6 \' ^/ Q$ j1 z, b就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
