Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 _9 G% `2 L$ P
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"Ridge Hall computer assistant; may I help you?" ; X8 }* f# V6 L9 B
2 f3 n' y# B+ D3 GRidge Hall 電腦公司你好!我可以為您服務嗎? ' C. `: Z- z$ O: Q) V+ C
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"Yes, well, I'm having trouble with WordPerfect."
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2 G, k1 s4 ]/ E/ J+ u是的，我有WordPerfect的問題。
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- O& j7 x; i2 ?"What sort of trouble?"
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8 N; @6 G7 A* Q+ X) A6 a5 o4 j6 T. N您有什麼問題呢 ? ( A! N+ J; c% u9 D! J" A, ?8 G
: G" ~0 p( g$ r K"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( X- E' w- @% z; c
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"Went away?"都不見了。 1 j% t3 [ T$ B6 t9 |
$ a% i' @& J1 K* \/ T" E1 G"They disappeared." " w3 z* k6 ^& @) w2 C
! I" F1 i. S8 \$ V! i% e# U8 A& i它們都不見了。 . H. j( f+ K. i( Z; ~
, O$ ^) D4 R' M"Hmm. So what does your screen look like now?" ' v4 }3 P, z3 _$ @! t" H8 X
+ t Z& F+ [+ v- W嗯，現在你的螢幕看到什麼東西？ 1 s" [7 D4 m# P5 Z
- j& H# e" \9 m0 W"Nothing."
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' h& ^+ O r* Z: @. w( h1 D沒有任何東西。 # Z; \$ k Q* J
$ R1 v* X Y0 t$ I- }$ Y"Nothing?"
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$ p6 Y0 ~" [8 Z/ O沒有任何東西？ $ n+ o5 ^4 |/ C& e
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"It's blank; it won't accept anything when I type." 3 M, V! A" F3 S( q% [- m; ?. V
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螢幕是全黑的，我打的字它都沒反應。 8 C3 _( H; v5 y+ I- }8 K* w5 e
% b$ C: C$ E. C& S"Are you still in WordPerfect, or did you get out?" : S' ~" m6 R, H' H1 X
5 i( Y$ z# {" G您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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7 l) i- I- `; M; l8 b0 A我要怎麼說明呢？ 8 W# J! Q: s" d0 r. m
" K3 o, U; i t8 q6 @6 |6 o) Y"Can you see the C: prompt on the screen?"
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/ f- C( e6 M* Q) z你可以在螢幕上看到 C: 的提示符號嗎？
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4 }- d) ^% Y, b$ l# r"What's a sea-prompt?" - n7 o; O7 }! X, I5 g: R2 ~5 u
* g0 e' g" X0 P+ d( ?1 E3 ]' h2 b0 T0 t什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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3 }# ]9 `& z( e$ h/ X% a"Never mind. Can you move the cursor around on the screen?" 0 J7 _# Y/ C3 K; g/ Q3 B
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不管它了，你可以看到游標在螢幕上嗎？
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! C% C0 ?3 ^; K2 N9 A6 o"There isn't any cursor; I told you, it won't accept anything Itype." 3 Q2 Z* J9 ^. m
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 ?# I* Q3 H, R7 L) ?' t0 L3 R
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"Does your monitor have a power indicator?" " m# j6 |/ b m( N, r3 [- ^
! @1 z/ j; }/ }顯示器上的電源指示燈有沒有亮？
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0 M& ~& k r: }9 G/ a! g% o6 l"What's a monitor?" 2 K" F/ ~$ K8 _3 z4 C' ~
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什麼是顯示器？ 9 h X: A4 T& D* E C) w2 `* k" L8 d1 `
, E* J( k) w M, L' J"It's the thing with the screen on it that looks like a TV.
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4 I1 Q+ _$ R! k' xDoes ithave a little light that tells you when it's on?" 2 G, b. A7 ]* D$ Q! t5 B
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就是那個看起像電視的螢幕， / y0 L! N$ h# X4 z, n
( z, R' C& P: {( G6 z有沒有一個小光點告訴你它是開著的？
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: D2 [8 P9 ?1 L' W" Y: iI don't know."
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. f& \5 ]1 w( f3 |. ?8 O' N我不懂耶。 5 {( U1 x5 h3 V
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"Well, then look on the back of the monitor and find where
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$ K) ^* C5 u& }0 X: U! lthe powercord goes into it. Can you see that?" ' F8 l; e* _- T# o
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; u9 I5 j$ B% r4 g {( o) M
6 U0 e, ]5 f. M7 x"....Yes, I think so." # Q. e1 n O1 N* D$ L" r; \
% l+ Z% k1 u/ q; Z% ]9 \& M, G+ A! C是，我想我看到了。 / v- B/ @5 T6 k4 z! R. [
K8 V# W! F! Y3 C1 G+ k! {8 T"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 n: h( p$ k- |8 e8 L6 j
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " T V& p; _2 ?7 b! |- [" L. Z
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"....Yes, it is."
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有啊! K E$ H0 I( N7 D# V
$ a9 [. z9 {* J1 O$ F- W"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 8 a9 D# Q% d' W
0 l( y# B4 U+ H; q8 U* d7 t你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 5 a3 X3 c m* z
# T% s8 r, G8 U: q, ?: ?"No." @( u& l( t- f
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 6 h0 x. [( e. c1 A0 N6 I; i
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ) I4 w2 E2 a# k8 K, [
& ?0 x! c' D1 Z) E) `OK，找到了。 ' C a3 G+ z% h& S5 p) m
0 q: S o. t q7 v0 N/ h"Follow it for me, and tell me if it's plugged securely into
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$ Y; D; a# p* Dtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 ' Y# w/ D5 Q* d' {( c5 ^
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"Uh huh. Well, can you see if it is?" + ~( G% w1 Q9 k3 s
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嗯，那麼，你看得到嗎？
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5 D. W8 I! n# ]( Z9 J) m0 o"No."
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看不到。
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7 z: E/ N, g, B5 C8 s6 i"Even if you maybe put your knee on something and lean way over?"
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) @# L$ v) o t/ _那麼拿個東西墊高，爬過去看一下？ 1 ?& h2 y& {) Z/ B$ B p
5 N/ s1 z8 F2 `: P3 H/ y6 D I"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 R: P8 L. K: [1 j+ ?3 D# R4 j
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喔，不是角度不好看不到，而是太暗了。
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8 a( w% c& p/ i1 p8 i. b"Dark?" ) X- D# B% s/ v9 @, y
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太暗？
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' W5 _( Z/ }" D- Q& e* C* S# k"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 X% |3 I0 y! t! z$ v a
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"Well, turn on the office light then." 9 Y t; z9 Q2 a
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那麼把辨公室的電燈都打開啊。
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6 x, |+ T" U- X"I can't." 0 E% P2 R4 L: C5 k; `! G$ J
/ i- f" \2 p! W& m沒辦法。 * w$ N' a% `) C [/ i
( Y: ?( N( Y: t: X ["No? Why not?" 4 N1 G1 ]) q7 U6 k, _6 |' l
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沒辨法？為什麼？ 0 g5 i; G+ x7 K4 J1 |1 f7 K7 ^
( {! Y4 ?" \$ c( v: k2 E! E"Because there's a power outage." 0 n5 P) N4 S( s7 x' m; s' l1 ]
* m5 c0 b/ b9 B% T因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. " P7 O6 o2 U1 J; Z
5 t+ @$ ]$ @9 Y5 g" rDo you still have the boxes and manuals and packing stuff ! B; \4 P! v2 a
$ ^0 c! ]5 [. k3 g. n+ [yourcomputer came in?" $ ~( N% |4 S! |! N' O- K P5 j# Y% w1 a
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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9 {* o4 ?% P) m7 A電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ S6 P" }" W; l4 M
& E! Y: V& M9 ?8 ]/ C& D"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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/ A* R. i1 k+ U8 j E"Good! Go get them, and unplug your system and pack it up justlike u) B! M+ \" D2 h1 y4 i
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it was when you got it. Then take it back to the store youbought it from."
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5 A9 @8 M" v0 _! ]$ E P很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 e( i$ l% h8 Y8 H" _
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"Really? Is it that bad?" v' L9 q* O: q% b$ j5 ]
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真的嗎？是它壞掉了嗎？
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) D5 n( f2 S9 O3 Q8 a"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 Q* e, M: e+ M
5 X' _' S5 s( X- s" ["Well, all right then, I suppose. What do I tell them?"
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6 j6 g$ t: N' e7 c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ' ]4 E- v. L. @8 w
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
