Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
. e1 G& [" C9 o, Z
3 ?+ h2 X1 P9 G4 _; y; u"Ridge Hall computer assistant; may I help you?" 0 v/ o& r D3 |* b; y+ I
1 ~( g- b: ?! X5 c# b! U
Ridge Hall 電腦公司你好!我可以為您服務嗎? ! F a( B% p: `' F
! W- s. A+ q z( ]3 S# ]"Yes, well, I'm having trouble with WordPerfect."
9 y) {& g6 a4 j& f1 F# M( c% i/ V
3 M7 H/ Z. \. F4 ?是的，我有WordPerfect的問題。 9 l( a. X* M8 ?; t
4 m! g0 s# x# a3 j3 d8 G"What sort of trouble?"
( X2 {7 p d+ n# s
1 Q% h/ Q. m8 V& n) v) @* g您有什麼問題呢 ? 0 Y- O$ }! r5 J
; x1 U/ u! E# ]) j, S5 {"Well, I was just typing along, and all of a sudden the words wentaway." 8 v! h# L; I( S4 a# N. C
2 B4 t! ]0 G+ a) t# y7 B我剛剛自已在打字的時候，突然間所有的字都不見了。
! Y% a% |% L, g9 P t! J$ ?( o" k" X+ S7 F- A" k
"Went away?"都不見了。
) I. c/ `9 R' y2 z6 s9 ^9 C' O; G5 S& l m
"They disappeared."
+ I* q+ }, t' q v7 a: E0 X ~4 Y$ M! l0 m
它們都不見了。 , }1 l- ^/ ]7 S; J% J& _ w
$ L G5 O( A. |' h) W' W; d
"Hmm. So what does your screen look like now?" , l) f; b. t* Y! ^
" I1 a7 i# W- j( M9 W( E" F& n3 G嗯，現在你的螢幕看到什麼東西？
a1 B/ o1 M4 ` {% Q4 k
o1 q# I, t' H4 A) @- d1 E"Nothing."
* p+ N2 Q5 D: u, Y# H! k, Q9 |+ k6 {* z1 C2 Y# v3 p
沒有任何東西。 - p7 V% r$ U6 p% a4 u0 Y
. a& B# G# D% p N: p+ n"Nothing?"
: {2 X5 E9 b) Z6 I8 A! I* U$ y% C2 U) ]# |) o
沒有任何東西？
* B8 r2 x+ k, T! z4 w& _1 u4 Z; @+ Z& B. o
"It's blank; it won't accept anything when I type." / E% ^7 |5 `2 M {
0 W9 Z }# V' ?4 ~3 Z" L$ w8 }螢幕是全黑的，我打的字它都沒反應。 " ?/ R/ G7 a, U+ {9 a
: d, x3 J7 q9 ]"Are you still in WordPerfect, or did you get out?" - s0 @0 d2 j5 X
" D7 d, p; r; j/ w
您是否還在操作WordPerfect，還是以經離開了。 8 k$ k- ^; z. L8 V
: X5 N3 j1 ?2 v) d1 P5 g! R
"How do I tell?"
. p, c* d8 E$ V. M% @7 P5 b
7 V$ c" r+ ?$ x5 m7 m% L我要怎麼說明呢？ 9 \+ A& s$ a4 i& ^* I5 K
8 g# o; Y2 @6 S& i% J"Can you see the C: prompt on the screen?" 3 o, a* I& \' T- a$ ~5 L
, {& _; g, N) ~9 A- w/ T8 H你可以在螢幕上看到 C: 的提示符號嗎？ " M# a5 A+ O/ S! g% l0 Z' B
" v5 Z" E' c q: a- _% }
"What's a sea-prompt?"
+ v. N% q6 ~8 d/ |/ q( M5 N# A9 z" E; U5 R5 `
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ I$ T( n6 e Y% g
% X+ y% [1 f( W h0 T! F7 c0 e- {8 u"Never mind. Can you move the cursor around on the screen?"
) V& _. M4 n. N' o+ L' r
; J# N' O/ T$ [4 a1 [ b不管它了，你可以看到游標在螢幕上嗎？
. N2 K9 i3 j5 c* Z, B, H
& P8 K' y1 _$ L7 I1 \"There isn't any cursor; I told you, it won't accept anything Itype." . @+ K/ r( B' A9 E% \
& b, R% h7 H1 k9 I# z( G1 R
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
7 M" ?' E |9 H7 y$ ~" w4 Q1 Y9 ?" o, F# k! Y
"Does your monitor have a power indicator?"
" |6 @- }6 i" ?+ X6 z- c! Q) L, e2 n
顯示器上的電源指示燈有沒有亮？
) M' ~% r& Y5 n+ Q# h o- O
' ?9 r; `% k$ l8 w: J" u1 ?0 b"What's a monitor?" e0 x" X& A) M, D# ` U8 ~5 ]- A
1 F9 d5 a W" \: l: [
什麼是顯示器？ & \7 C- S4 Z* S# p
: _7 g1 @( Y J: p
"It's the thing with the screen on it that looks like a TV.
/ X/ G1 e: ]; p) |5 G) G* V5 B
% P2 {2 Q' _; i! R# E. B' kDoes ithave a little light that tells you when it's on?"
l9 H: t8 v# P0 i7 f7 }5 h6 h' ?4 t6 e
就是那個看起像電視的螢幕， - n0 G d" C4 t0 z0 X0 O
3 u2 f; g$ ~5 U
有沒有一個小光點告訴你它是開著的？
% m, e! V- Z0 a0 y+ T8 ]0 `. A/ g" t0 N7 j
I don't know." ; }$ F3 l. }. I) _5 W
1 n ?) e+ t9 ^( r8 c3 M我不懂耶。 8 ?# S4 l' M5 u" F9 G. i) D/ p
- k. @; y' H& H2 k/ ^0 W"Well, then look on the back of the monitor and find where
3 E/ d# X% \- H( h7 [
( R% C8 O# F* R2 }) hthe powercord goes into it. Can you see that?" # q" j: a0 N; e7 @ X* N
1 v9 b% K1 \8 V8 N$ I; Z
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , i1 }$ I4 a0 m( k5 A( O. E
" y3 h: Z4 v4 p. h0 f& L"....Yes, I think so." ) n9 y( R2 T$ j( o. w$ X/ n( |
( Y0 Q# P7 `3 i N1 `) F
是，我想我看到了。 . E3 l& D( d- z1 {( X
4 y' C; W1 v% }' p& A, M J c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
2 y$ i& ?$ f& {/ H$ e% f( u
: x/ E# H! [3 b/ t8 P4 F太棒了，沿著電線找下去，看它有沒有沒插在牆上？
; ]4 `7 ]" H& P$ o t: G) a+ }
* t9 p' x0 M# F V2 N* Z: F% h* ?) B$ {"....Yes, it is."
' X& s7 K& F; u9 D* K6 L+ \" A1 S
: O" u7 W4 m, V3 G有啊!
* Z: s4 E) r p# s. }0 j. |3 q4 O: P$ e' [
"When you were behind the monitor, did you notice that there were
* X H! ~. b, \2 k4 H0 t0 t5 l# H
M( g3 C; b/ ]/ l1 btwo cables plugged into the back of it, not just one?"
8 u7 y' y3 M1 B/ x& k* Q7 q# T0 g! L% T, {7 c+ Z! e" s# y( Y
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 Q1 D; ?6 n/ `0 a: \' w
. ?0 C' i* u+ @/ k: J4 L% p1 u
"No." 5 `. f7 J+ H) O1 G" z; N' Y) k, U
3 _! r2 k' V) J0 z' }
沒有。
2 a! S/ j7 F4 [* V4 Y1 K/ c
: C: T I' f% W7 A! f! f4 e"Well, there are. I need you to look back there again and find " t2 s' F, Q/ ?
" V9 R4 A& g/ d2 [6 b
theother cable." % [0 K/ N# o4 m
9 ]4 C6 s7 J: L+ x2 s就是了，我要你再到顯示器後面去找另一條電線。 0 ]% l) K' u/ E/ f2 g, w3 D1 t+ d
6 B) G+ r1 o! L" h8 u
"....Okay, here it is."
; ?- Y. p- C- O% ^9 A* u+ s/ a4 ]4 w* \, Z6 {% c
OK，找到了。
$ O2 P$ A6 P( v, v. S) X/ L, e
7 Q" n$ U8 w& E"Follow it for me, and tell me if it's plugged securely into
% t; f9 p# U+ O y, `
J# T C% X. S, a# h+ ttheback of your computer."
- Y3 ^) R- K9 Q5 M! r7 F5 R( u+ a+ ?. E: |$ a! J. P- N5 ^6 s
再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 e( W Y7 U9 W+ z2 t
7 `' A9 D6 H- ^, G6 K
"I can't reach." / @& M* q! ~: U# f- g
* g8 m' y; @. W% U6 a, G8 A
我搆不到。 ' j7 P4 W" v8 ~8 x& q. J! q
4 H; r# Y0 |% d1 _8 s! `
"Uh huh. Well, can you see if it is?"
' T6 T! `; C5 E+ k* k6 B. n: ^3 K I
, z3 ^( d! T8 y6 `9 x* a, j' l7 W嗯，那麼，你看得到嗎？
! x' {* U! H$ t3 P1 ^6 D. A4 H6 c
3 Q6 L- w( ~8 t7 o, Z1 x8 H"No."
2 b& i( x1 {7 O9 \- X
6 ?' Q3 J5 V' j6 f看不到。
- k3 U* o2 z! W" _0 N" z8 M5 f7 a1 O. Q/ ^1 T
"Even if you maybe put your knee on something and lean way over?"
+ {# ]+ g- Q6 _/ V) u K- W" q% ?2 Q# U& B) M0 W
那麼拿個東西墊高，爬過去看一下？
5 e. R9 E: W, r6 {+ D0 n# D! E, S9 _4 j9 C# ]# D1 {
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
$ h N, y6 z8 J9 G. F6 ]' W/ m' B$ J# j+ C
喔，不是角度不好看不到，而是太暗了。
! J) l/ w7 [/ F
6 Y: C h; d) f1 m* p( V9 g5 z"Dark?" 0 v& f1 l) \) ~7 H2 N: G
7 g8 W9 v8 C+ F太暗？
. w1 H) I: d$ w& R6 N# S% j) S- B. p& j+ h! \/ {5 R/ l
"Yes - the office light is off, and the only light I have is 6 T2 J% W/ A9 J, g9 A2 _( f
2 }/ e. d: P) Mcomingfrom the window."
1 E# Y* a* l/ ^8 D: P
' ]' `5 s9 f3 f是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / Y: H% L( w- G! }# T8 h5 i
" D) _8 I0 @( [1 I. w
"Well, turn on the office light then." * I' d; u2 B$ ?3 G
$ z+ g" O8 r/ n8 L& N0 Y5 W, Q: h- e那麼把辨公室的電燈都打開啊。
- Q1 [8 V8 D/ B) K( F; B
V% \+ S2 u8 m9 X"I can't." & T# U6 M; ]& @: u: b. E/ m
2 z7 v( a% c" B
沒辦法。 : Z9 b/ G# W" k1 M! |6 B* g8 L# b; o
5 z' g1 N5 l, L' l"No? Why not?"
& v% X! k( V) w( q
8 O, \7 \: G" D% T% X4 O沒辨法？為什麼？ ( ]9 ~' x/ l4 w
" I# Z; v$ Q; n+ B2 K. L1 M* l"Because there's a power outage." , [1 x' X. m' Z, I
1 E/ q) v7 k" L! _/ F
因為停電啊!
( q C2 e7 _4 \# Z
4 v8 {5 X2 n- e+ H"A power...... A power outage? Aha! Okay, we've got it licked now. Y6 H' a1 g, Y5 u& A* I4 ~5 c+ g8 M
# o4 k: g: O* S7 U4 W
Do you still have the boxes and manuals and packing stuff 5 D0 t. F; q" E$ D& p! z0 W: D7 I3 z
$ w O' |8 P8 ^yourcomputer came in?"
" [" h6 `% a4 C; w" ?; v* v' t# F) O: q0 i1 i
停...停電？&#@!(& ，喔!OK，現在開始打包，
1 {8 k% O. h* K0 p9 D( h9 p8 O& q9 q& q
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
) I* G b8 B# l( L) X3 T8 Q* @; S; v( J' f( T1 p: y$ A
"Well, yes, I keep them in the closet." ' @: v9 Y' l; K6 R" [7 U: v
9 Q. x8 {; N; b$ N1 P1 d( F嗯，是的，我已把它們收在櫃子裏。
0 _; w: Z/ |% B0 d) ~
1 T0 F* }' U9 z"Good! Go get them, and unplug your system and pack it up justlike % b2 E/ l; b U; Z3 ~# x; f! o
! ~ T2 h& _+ xit was when you got it. Then take it back to the store youbought it from." 7 ?) ]/ Q1 _ }2 Q9 [9 D( s7 K
/ w2 x& T1 }' `/ |- l- y- j" M
很好!去把它們拿出來，然後把電腦搬下來包裝好， % o8 U( L b$ I; M! F8 }
1 G* Y$ K4 I+ T5 v
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
% v. a; }' \6 Q Y% v8 \$ a9 p3 B$ p2 r( Y5 t7 Z. B. H- y# d
"Really? Is it that bad?" 4 T; F I w/ r4 Z/ |" o( J8 b
/ f. ~' N# v1 d+ |( o* q0 X! c" A
真的嗎？是它壞掉了嗎？ * P. W4 E$ S% { |2 T6 }: q( ], Y
3 r- c j3 X4 a/ E"Yes, I'm afraid it is."
. Q+ T* h s$ n- M: n+ {7 s
1 I; t/ C* k/ K! L& G8 X1 A7 L是的，恐怕是這樣了的。
& j1 L2 P3 c+ s9 i4 A6 s3 D; |' @& X0 {- u1 U- T
"Well, all right then, I suppose. What do I tell them?" " B7 _, L' \/ @) V' @% p, y
# z* o- [4 E( i& d
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
& {( Y) A. _# ] p& c; C6 | \' f6 f9 t& X; q& i
"Tell them you're too stupid to own a computer." ! d' K4 N M" q1 j1 k. p0 j
& Y% x3 \& O7 M7 Z! Q8 ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
