Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 O. r3 x+ m x7 ^! B$ D2 _"Ridge Hall computer assistant; may I help you?" 3 |4 v8 V* E( y, d1 b3 [
+ \9 F- o- i' J! jRidge Hall 電腦公司你好!我可以為您服務嗎?
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( k# |( s" ]: \4 F6 R! {) T% ["Yes, well, I'm having trouble with WordPerfect." & U' ]6 t- h! U6 F, d
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是的，我有WordPerfect的問題。 3 O {* t& Y# P
7 @/ J5 E$ A3 N"What sort of trouble?" + h) b2 B; Q0 j+ ^/ p& _
2 X6 C; ~; b3 V \5 t( B您有什麼問題呢 ? ' ~, `2 ?& o! r2 m# A9 L- `
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"Well, I was just typing along, and all of a sudden the words wentaway." 3 l& s6 Q( i# K$ ~% V \
! c$ |7 l9 y' l我剛剛自已在打字的時候，突然間所有的字都不見了。 / W2 h! ]# t1 y, ]" B0 ]( J3 o( q& H1 H- C
+ d+ `3 \. x, A' o5 q. m"Went away?"都不見了。 ' p! {* |/ @* `. k2 a9 C# m" y# {
1 l6 g9 g. l, x- X"They disappeared."
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) r. s2 m, l- k; w! }; h它們都不見了。 0 a8 _9 q. G, Q
' d. w0 P) ?4 ^"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ : ]/ p3 d O3 A9 `5 ]
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"Nothing." ; T7 d) m. i( H3 ]: y
- ~' S% O" G' t. @沒有任何東西。
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"Nothing?" 6 C1 P0 I/ J( q: c3 Q5 `7 ~( M
3 |1 o2 E0 v- z: V# d: {4 ~+ [沒有任何東西？ 4 O8 [ s* G6 \3 e# o$ Q4 k
. `9 _+ b9 D4 L1 E& b"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ; y( ?. _& V* ?/ r2 N4 v
C. ~/ J" A# N7 y/ g您是否還在操作WordPerfect，還是以經離開了。
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( U, q. F$ f8 Y. l+ H"How do I tell?" 5 O. K- ?, P1 f0 f" k8 H, V+ E
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我要怎麼說明呢？ . M% F3 O, z+ g) v
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ " ~5 N% L' f. f/ Z
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 k) J& n& ^% l
; U5 v3 |* r" f1 K, e8 C"Never mind. Can you move the cursor around on the screen?"
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& ? m+ p* s7 M不管它了，你可以看到游標在螢幕上嗎？
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/ p) ~) b% X9 A. M2 I"There isn't any cursor; I told you, it won't accept anything Itype."
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- C3 ]" @3 u. R& J5 A9 r# F/ X. w螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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3 W, z; W( V$ J# b/ |' Q' n"Does your monitor have a power indicator?" ) w; p* Y) R. F1 z; v
% B7 e/ @3 ^9 U顯示器上的電源指示燈有沒有亮？ ( x5 Y1 f5 U7 J4 `/ [
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"What's a monitor?"
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什麼是顯示器？ 1 J6 p, _9 o3 ~
) n& {% Z; ]/ A"It's the thing with the screen on it that looks like a TV.
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( M' E8 ?, e3 C3 `Does ithave a little light that tells you when it's on?"
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2 u4 i4 i! G, N2 \! d就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ; s" F- l: H) ^$ D
' ]4 r1 Z# H/ a% a. Y/ C& ]6 q+ dI don't know." 2 c$ |( A, j$ E
l% F9 u8 l- S0 b, Q' C! I2 B我不懂耶。
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"Well, then look on the back of the monitor and find where ; u% ^. Z" [5 b, F K) v' X1 f* M
- J5 _, `+ S, a/ othe powercord goes into it. Can you see that?" . `- S. o# v7 N2 Z' l0 a; q
8 f# r o) d! X% g) w那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 5 q+ y$ Z' H* G* Z) z; t
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是，我想我看到了。 7 R; A! y. @$ U+ H# U. x
' F, g/ c6 `; u h" N: Q( F"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 @9 G/ B+ K9 K& ]5 l2 ~! ^! x' s! {
! Z. o1 K2 D0 H. E" A太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 B( K4 b& T1 d: T7 J
g9 v% V1 w- j! v J1 c* j5 t) w"....Yes, it is." 1 ?7 ~1 V5 L, Q$ F( ^4 u
5 l* X4 Z$ p! v* @+ }# N e. ?有啊! ( z- e y0 ?- @8 K4 t5 j3 L/ Q
9 {+ e, z/ o D2 {7 b; Q"When you were behind the monitor, did you notice that there were 9 f/ P; m) i4 j* l
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two cables plugged into the back of it, not just one?"
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1 g6 E1 Z! y! W" j6 C+ }: r$ B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 M/ i! B+ U3 r& ?9 b" i& O2 K
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"No." 9 O& z4 U* q- v: P* q$ S1 z
: f# C+ C- n$ J i* v8 g4 t4 V沒有。 # G1 i @* l' M* B G
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"Well, there are. I need you to look back there again and find
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9 C% [3 Q- [& _* g* rtheother cable."
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8 j7 h3 L2 n$ J2 B就是了，我要你再到顯示器後面去找另一條電線。 3 _% A8 C, S: I$ }- q! L
|6 b! F7 Q7 J5 _6 Q* J0 U) q"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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1 |! |" K' W, J* ztheback of your computer." 8 t" e9 m. w& f2 p8 r4 i
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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, P j% v4 ?1 Q; J) @我搆不到。 % i8 _! K; s- Y
! F G1 g5 D {$ U w" A"Uh huh. Well, can you see if it is?" O1 p0 D' [1 e( i ?
) R; A9 U3 S2 C1 C j7 z5 F嗯，那麼，你看得到嗎？ # U" _% q( Y7 I
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"No."
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5 ] e" B4 f: T. D1 i9 f看不到。 ) x8 d) o2 N# B. }3 k6 A( ]
( r' X0 ]8 A t% D6 g% _ M- J! \"Even if you maybe put your knee on something and lean way over?" 9 L2 u# }/ y9 t5 @% Z
; H3 x$ ]6 |& J9 z1 ^8 w那麼拿個東西墊高，爬過去看一下？ " A* O: Q" H0 U k; m% Z5 Z5 V
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 & A3 h. b7 m, U: n4 r. j
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"Dark?" 5 q5 e+ b& i6 h$ q3 {
5 H/ R8 z& g4 `+ W' T太暗？ 5 k0 v4 W+ y7 R+ Q
# Q3 C1 i6 y! n3 i/ A0 i"Yes - the office light is off, and the only light I have is 5 H5 E1 z0 l2 k5 W+ J% n
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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2 `+ q/ m, e4 b"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 8 V0 ~: P$ c5 T9 L& ]4 y) g. ?
" @9 l, G0 Z% _0 V- J4 F"I can't." + ]% n5 \' g& Z9 W9 K8 Z! N; E
: G: }; F* s3 N/ O; K- B1 A* `, J沒辦法。
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"No? Why not?"
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9 e. ?) l. F/ n s: Y. E7 y2 _沒辨法？為什麼？ ' ?$ a( I* s' z* p6 d3 ^
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"Because there's a power outage."
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因為停電啊!
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6 _& d! {, |1 J. W* x"A power...... A power outage? Aha! Okay, we've got it licked now.
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; c2 [! |$ n2 w; q& RDo you still have the boxes and manuals and packing stuff
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4 e f- A L% ?8 w' m% zyourcomputer came in?" ' p K. M8 V0 c, z b- `6 f( ^
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * k1 p* v# J5 q
0 o! [4 e x5 i7 n: ~. d"Well, yes, I keep them in the closet." 0 \1 G* d3 g" ]/ u& D/ a Z6 f
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嗯，是的，我已把它們收在櫃子裏。 , p& b; K- l' Y
: s ]) M+ J3 V/ A u9 V"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ; m, {6 `0 [) v, Y5 r" W. V
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( z, m% ^. F I6 a' s
- p L8 H5 P! |8 ^6 C"Really? Is it that bad?"
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. i# s% }8 g P* I6 C# f, J; N真的嗎？是它壞掉了嗎？
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. v; f8 e+ Y, t5 e"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 0 B+ o& H0 X( R& M- p2 g
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"Well, all right then, I suppose. What do I tell them?" 2 c/ i: ^4 s9 ^% O; @3 S
: [. G( x k: i- n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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5 }9 r( `: E3 h2 Z# G+ y"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
