Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 7 H7 U4 y- F( J! R* f9 }
' E7 k- h, ^- I2 Y* O- ?9 S7 Q"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 & g! s: d$ e4 J& T1 p
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"What sort of trouble?"
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您有什麼問題呢 ?
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/ J2 Q- i% f$ M: _5 D: s"Well, I was just typing along, and all of a sudden the words wentaway." 7 P+ L5 e# V, I( j
# x5 D! b2 Q; C8 ?: [0 ?9 W5 a我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." 1 e4 d, V+ Y% g' i% t
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它們都不見了。 / v1 t2 W* [4 R
& I% D4 l% @7 @4 `* F"Hmm. So what does your screen look like now?" - a( C7 W# f! J' K) _: L9 R8 q! |
# p. H& p0 W8 W' j' N) `嗯，現在你的螢幕看到什麼東西？ , q3 \+ K$ }# K4 l2 `' `$ P
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"Nothing." " l2 l' A! s4 C$ n
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沒有任何東西。
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2 ?1 S& n- `* g5 m ]"Nothing?"
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沒有任何東西？ " l T2 V% u1 Q4 s. n
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"It's blank; it won't accept anything when I type."
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* N0 F7 H9 o+ K8 ]8 ~. J螢幕是全黑的，我打的字它都沒反應。
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0 u. R6 ]) M/ E5 G. f7 j"Are you still in WordPerfect, or did you get out?"
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: V3 ~& q2 a9 g, N v0 m D/ U. X3 R您是否還在操作WordPerfect，還是以經離開了。
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2 P# f* u0 n; B/ h* {2 o( ^. j. G( N"How do I tell?"
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我要怎麼說明呢？ $ `. v" U3 P! K5 `2 _3 \+ k8 d& G
) ^' i, o, Y. ?+ c2 r) b4 ^"Can you see the C: prompt on the screen?"
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# \- ~" N+ r0 L* T: B你可以在螢幕上看到 C: 的提示符號嗎？ - v% ]& h* t# l, q$ c) ~
# o3 J6 c) g% L( q. k2 j; d, F# K) Q"What's a sea-prompt?"
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5 l6 d+ J9 ]2 A( c' e什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) K& w% s2 M. D, R! I
% o" k+ e+ [/ K9 v \"Never mind. Can you move the cursor around on the screen?" : i5 Q- w9 ?8 W; e$ Y$ a* y/ f
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不管它了，你可以看到游標在螢幕上嗎？
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j9 O5 n0 y6 F' o"There isn't any cursor; I told you, it won't accept anything Itype." ' u- C; y1 ^# `$ p
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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; C, x2 A2 J: {/ h9 a! e"Does your monitor have a power indicator?" 0 N l+ V. z6 O/ _7 U
t6 m5 p/ J" X; ~# c. r$ r7 w" k顯示器上的電源指示燈有沒有亮？ 2 J9 m3 q$ ]6 r3 j; {* M7 D! D1 v
4 M' r/ n% }: K( v0 c0 x2 E6 b# y"What's a monitor?" 7 V9 h/ L: X, A3 Q
% N$ e& t: g, G什麼是顯示器？ 2 @! v+ W' ?& n/ K
W5 Q n! \1 A0 O2 q"It's the thing with the screen on it that looks like a TV. * t, @' [! ~4 @; V! T
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Does ithave a little light that tells you when it's on?" " L! u1 \( ^" \$ F
, ?1 j; g6 L. C% B( M% b* p就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 7 Z2 i$ y/ q% z/ ]: ?- ~
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I don't know."
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我不懂耶。
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2 y- P/ O5 ?+ c- W- M8 g! P9 p& u4 ~"Well, then look on the back of the monitor and find where
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! ?6 C1 O' K4 x h4 \1 ?the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." . _$ [' \# b& l$ @
) V0 Y' F) g. D6 }& q, j) q9 l/ y是，我想我看到了。
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# x! L" |3 |$ e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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4 D" N: a3 L; \1 L6 W3 c9 B' d"....Yes, it is."
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* n! n1 K/ [, g有啊! & p, a" i: H' P: C* K) s7 T
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 `. Y9 `4 I5 S6 Q- g7 [& f4 T0 {
7 g. ^6 A0 o' D( @! z& L"No." , i$ |" K0 b$ l7 ?
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沒有。
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"Well, there are. I need you to look back there again and find ( y# m: C9 y/ ?6 A2 J7 |
# m, Z/ U: x- `theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 u* x c7 l8 t( j
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"....Okay, here it is."
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OK，找到了。
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9 j- V" O0 l* i8 U# i1 H T"Follow it for me, and tell me if it's plugged securely into
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, q3 j; c8 k* ~9 y n: Xtheback of your computer."
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% ^1 c7 p; Y" R$ V2 O再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 z6 h9 q9 S6 h6 g% P2 {
& I8 i& D& A# N! L5 o"I can't reach."
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我搆不到。
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3 H7 B8 w0 }7 n"Uh huh. Well, can you see if it is?" M: O3 z3 G" T/ x! l; E
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嗯，那麼，你看得到嗎？
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"No." , K. z$ e' J: V% x1 k
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看不到。 1 N, n, M* T+ @/ L
+ D, U1 u# C7 m. F$ ^( Y; { h( ?' k"Even if you maybe put your knee on something and lean way over?" 3 c r- f4 N R/ g# S5 q. d
/ m5 Z# ~8 |: O' q% U* [% B那麼拿個東西墊高，爬過去看一下？ 5 z. d# @/ I7 O. A8 y" d
' b5 b" p' i- q" a, I3 O5 G"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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$ P W2 a9 o' D+ i% ~! Z) I太暗？ , f/ V: }1 q5 s x2 L
( }0 Z3 D8 h1 _"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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6 W2 z Z3 S1 {; L* w是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " ~3 w7 ^6 F$ L6 I i! x
8 \0 f9 ~( c( p, {; m8 H"Well, turn on the office light then."
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" _# p& R( }7 y" @4 J1 g那麼把辨公室的電燈都打開啊。
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! X% f/ `: M& Y% c) @% H3 `( B- f"I can't." 3 G+ E2 r( c2 a6 {
. l0 @5 P7 Q* G7 Z沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ 0 ]# j8 Y4 |. H' H4 l1 U
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"Because there's a power outage." 3 Z, `8 k9 x6 l& F3 k
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因為停電啊!
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" d6 i3 n4 |) B"A power...... A power outage? Aha! Okay, we've got it licked now. 2 J+ O: @+ f" v [9 A/ Q" d
$ s( F/ ^! V: W1 _Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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- i& l% O# N! V"Well, yes, I keep them in the closet." ! L! ]( x6 i) K0 S" r$ Z0 J: D
# o9 M8 k! S _- E嗯，是的，我已把它們收在櫃子裏。 ; m& K. T/ `# M9 w, X$ `7 a
% h( m. {+ N( [6 O"Good! Go get them, and unplug your system and pack it up justlike
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v* S a. c. R* Wit was when you got it. Then take it back to the store youbought it from."
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, w0 P8 R* R- A- Y0 [很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * Y% ]8 l2 ~) j9 s. m
2 c. a7 m" j2 D, g1 ]$ u"Really? Is it that bad?" 2 t7 E q9 q9 B6 n& ]' w$ j, r
( }* F- V9 V. A2 Z V3 W' T/ q7 N1 ?真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." C& P- J" U- |+ U* Z
6 ?2 o3 f# e. y# B/ {4 H7 p1 b l( l是的，恐怕是這樣了的。 2 b4 N& q. r- E
- r- P$ k5 r5 L+ u: m"Well, all right then, I suppose. What do I tell them?" $ p! n- @5 u0 s6 B! R
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 r& Y! p( V; f9 M2 {' o
6 @( @& Y# k7 k" h"Tell them you're too stupid to own a computer."
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/ f+ D' e4 `5 X/ l" T就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
