Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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) Y' b4 I+ n; V" Z; G' K"Ridge Hall computer assistant; may I help you?"
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! [0 i& G2 t* x5 pRidge Hall 電腦公司你好!我可以為您服務嗎? ( g5 i9 Q6 l! l7 E& V
+ g! I" B2 ^1 Z0 k1 w: c"Yes, well, I'm having trouble with WordPerfect."
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) ^ G( ?& e9 Q1 w是的，我有WordPerfect的問題。 . o, @ ]" w X* k3 t0 E
9 F- m9 \" J+ w' J"What sort of trouble?" 6 x1 B. E5 l. C5 l* p
: D9 y$ w$ P0 w' @9 d您有什麼問題呢 ? $ V" j/ C) R* P! q' E* M
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"Well, I was just typing along, and all of a sudden the words wentaway." % r6 [3 R6 [# f- F, s; s
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 _" p+ a, ]/ ^2 l9 W
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"Went away?"都不見了。
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"They disappeared." # h+ ]' m; @: T. C
* V2 \/ {( g* Q+ T3 d; _它們都不見了。 3 t! M3 a0 E; Q" r7 r; G6 g
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"Hmm. So what does your screen look like now?"
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/ t: B, R0 o$ A B6 z- N嗯，現在你的螢幕看到什麼東西？ 1 P/ F' N# ?* v, `
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"Nothing."
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沒有任何東西。 / \0 e9 S* [. N; [5 U
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"Nothing?"
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; Q3 Z ^3 Z% @, ]沒有任何東西？ ; o$ M# r! q' S. G3 Q: Q, ^. m0 d8 B
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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, E' i6 v5 H+ U* l# p"How do I tell?" 4 E3 J$ n) r% l7 [
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我要怎麼說明呢？
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[; O0 J1 P3 Y; f. t"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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! ~& R- \4 |8 \* R: e"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" + ~: ?' M3 [) a/ f, f: u
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不管它了，你可以看到游標在螢幕上嗎？ 7 `# F+ ^% E/ ~; m% U" H/ V
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"There isn't any cursor; I told you, it won't accept anything Itype." ' n, P, H7 B- Z) p" c |- p+ I
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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3 _+ `! j2 F! ~( @8 [顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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* K, E+ A; ~) }什麼是顯示器？
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* a/ q6 k" M: E- x/ \"It's the thing with the screen on it that looks like a TV. # ]4 H9 J& t0 E) O6 ^. L* ^
" Q. z$ S8 ?4 X7 r4 J$ n' ?% \Does ithave a little light that tells you when it's on?" 0 L; E. N& p0 b& S7 `
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 1 G0 ?7 h# a. O* _0 w
( s( S! z: ?" h. v/ o我不懂耶。
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/ P, t$ r2 j# I- @4 \"Well, then look on the back of the monitor and find where
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% O3 O) J& x% f2 rthe powercord goes into it. Can you see that?" : ^' p5 o& F9 s: n4 y! t- Q
2 p& x/ w0 G. j) l那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ! K, t3 q6 ^) o8 ~) t
/ H% [ G" W* C' s) b! y是，我想我看到了。
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& E# X" g8 @4 F' q" B9 ?9 k, S6 g+ G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % I" X% g# K q5 n2 b4 q
0 R4 G1 Y, A# |' Z. V2 e# a4 d$ H太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." # p# G7 Z E: ]9 _
8 y+ f6 |( C) v. B+ u8 x有啊! $ I6 T i7 l8 [0 K9 K
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"When you were behind the monitor, did you notice that there were F: P/ V; u3 [2 ~
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 ! V+ E# R4 N2 K1 n4 Y \
/ L5 D' A+ T- W) R! L9 S7 F"Well, there are. I need you to look back there again and find
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/ s3 z+ Q% E& e+ j7 k$ D. dtheother cable." : Y' B* Y0 `5 J
! q) V) D# b- g就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 0 S: s2 l; c! C' G
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OK，找到了。 & i X1 }, {/ J, q& p* ?+ E' t
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"Follow it for me, and tell me if it's plugged securely into
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' v8 E, l% t- R" `6 e) O5 @8 Btheback of your computer."
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: p! A/ m4 F" i9 j+ T6 f再替我找下去，告訴我它有沒有確實插好在電腦後面。 - w0 V3 ~' i8 C( E# I6 }; L) p
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"I can't reach."
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我搆不到。 ( e; e, B$ N5 c6 r4 F
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"Uh huh. Well, can you see if it is?" 1 F& P, {. ~1 r
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嗯，那麼，你看得到嗎？ 0 k1 g1 ~! e" x/ L ]' E$ n
, k: {) c( G" k' x9 T' y"No."
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, R2 ]" E6 V$ t看不到。 9 f$ w2 z0 g/ d8 O
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"Even if you maybe put your knee on something and lean way over?"
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( [4 Y# b. U7 y7 O- Y那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 9 Y; q. @6 [. d
& L& A4 D1 `+ W% u" q' T"Dark?"
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太暗？ & h& `7 q8 m+ m& m9 G
8 j8 a8 w+ j; K, U# N& Z! U"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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' l0 ^% T8 O$ x. l# X( D* X$ L是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 t1 L7 d5 o$ X$ p/ Z$ N
9 M& W! z% p4 n5 l0 p"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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+ ~/ b- C2 s" n; d K"I can't." ' ]4 Y6 C' R" Z2 f( e
) x9 r2 ]& X% `沒辦法。
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' x$ \3 |: s/ v4 C1 H9 @"No? Why not?" 4 S6 C, K1 q5 ]) w" W3 E+ w
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沒辨法？為什麼？
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"Because there's a power outage." / ~* B1 A/ U. l; T( D0 I
1 F2 l! {& B0 P! o8 p" a, U因為停電啊! 3 j {- H( }- V; a5 w, M ]
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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! a7 n" ?0 u2 V) ~3 {Do you still have the boxes and manuals and packing stuff & g+ ~2 ^" e! {2 j+ Y. g
0 c5 u- C% D0 W* w, p7 hyourcomputer came in?"
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% p( L2 D7 T% H( F. b- `! L停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " a( x f6 F y) e: `. {$ [$ h% J% e
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"Well, yes, I keep them in the closet." 9 |2 A/ n4 [3 H( Q+ g4 o' q
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嗯，是的，我已把它們收在櫃子裏。 ) ~% h/ f Q4 z
$ {% |* Y9 ^' R5 W3 U% |* C$ b A"Good! Go get them, and unplug your system and pack it up justlike 0 Z3 Q% b5 K4 n7 M
1 j: L6 m6 m8 N& Tit was when you got it. Then take it back to the store youbought it from." % b+ ?) m1 C5 H% [% ?/ a0 N5 I! J5 p
1 ~) Y) a( g! x. e/ Z& }很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- }" L. r; n* A+ G, y就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 H2 ^4 T U4 X9 B# @
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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4 t! c1 }: B- t1 b8 y是的，恐怕是這樣了的。 9 a( [0 ^& [0 J( ^, l
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"Well, all right then, I suppose. What do I tell them?" ( i/ A; K& D4 B8 ]( k: L% Y/ @+ x: x
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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# K; _- V# d' N: I3 L& L"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
