Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & C1 |& Y/ G% a
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : C4 g' y; p3 R F( A
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"Yes, well, I'm having trouble with WordPerfect." 8 [- O8 f, ~% R3 ~3 c% k- r
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是的，我有WordPerfect的問題。 $ k" s2 D& O* k
- f! y( o. O! [3 j8 w"What sort of trouble?"
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4 h( [4 Y2 U+ l您有什麼問題呢 ? 8 {7 D, z1 Q E) F
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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2 b& \! \3 g. i1 I8 G6 ^"Went away?"都不見了。
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"They disappeared." 7 h( m$ s4 j* M% s$ ?4 X
+ U$ s8 i" `# A' q& j6 n k' h# S它們都不見了。 0 J( Z: O, L5 T0 H/ {0 w' c
8 I0 f2 Y; |1 P' N& e3 |4 A' n"Hmm. So what does your screen look like now?" . h& \5 E( f1 _; Q9 X
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 4 J$ V. }( N1 l( p3 f
9 w+ m. ?- j( W. u4 @, y3 j+ z"Nothing?"
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* }5 J/ S- j) q3 u沒有任何東西？ 8 @, u0 K& G3 R8 z& ~5 W
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"It's blank; it won't accept anything when I type." % T6 _- @! C" }! h' J% ~3 U, |# W: L
% I4 \+ p# A* f* f2 k- E螢幕是全黑的，我打的字它都沒反應。
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: l0 J) @7 q& y( @+ `/ Z" J' z"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 + l% @0 @' D) A* V D; R, E
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"How do I tell?" ! H& F* n+ \' @2 W
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我要怎麼說明呢？ , f3 w/ @% h, M: O: T5 h4 ~9 s% W! K
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"Can you see the C: prompt on the screen?" & X% ]/ t- o) V! \; G! |9 s
3 a* l% H+ y6 ?1 S/ ?' r. `$ ~你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 y- j+ I2 c7 Y4 T7 z K3 V! ~' \
; S$ x7 ?: ?, v3 E. ^ p"Never mind. Can you move the cursor around on the screen?" , e$ G, K, T; H$ a% _; o
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 O) j& T. @9 J1 }' e, ^" n) x
3 z' t. ^ i( t1 O9 l- p* t, h, _/ q' w螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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) c$ u5 P Q9 r0 Y/ W3 B3 j"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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2 F; y! s9 L3 ?5 F"What's a monitor?"
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什麼是顯示器？ ; K& D9 Z1 ~$ N
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"It's the thing with the screen on it that looks like a TV.
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% @6 ^2 N! n3 R! }1 dDoes ithave a little light that tells you when it's on?" 3 e, o5 j$ v0 L$ F/ [1 M
' v& C$ q- U/ G$ ^7 `9 ^; p- {就是那個看起像電視的螢幕， . g7 Z7 q; Y7 P1 Z( U$ _
1 G9 t& ~+ c$ Y+ i* M有沒有一個小光點告訴你它是開著的？
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( A/ ]+ V' i s& Q: C$ j' e1 v4 t! gI don't know."
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9 b7 K* u- g2 G我不懂耶。 u% @7 d7 [4 m* L
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"Well, then look on the back of the monitor and find where 6 R T2 |2 n' H) s: |- |: P- ]" l
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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& C. l% T6 s Z! y1 h是，我想我看到了。 , E+ O! u, b' Y, e
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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7 w3 v h; b% s# a* a太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) r6 x0 i' f- X"....Yes, it is."
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4 b4 Q, s3 \& ?; @: l有啊!
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h+ g" k# G6 J1 B u3 T"When you were behind the monitor, did you notice that there were , }2 Z% V1 O1 K) F0 L8 j8 v$ y
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two cables plugged into the back of it, not just one?" % z* F' _. L) m5 o9 g9 z6 }* Y% Z
" J" V D4 n$ \你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 v0 l: |1 z! q# u, D5 G
7 x# Y1 ^& g2 m: K7 ^0 P"No." # z. q0 r0 ~: h2 A+ H. h
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沒有。
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"Well, there are. I need you to look back there again and find 3 b r0 B2 q5 j; O
, R }/ D3 z, A \& I- T0 Y( m. T5 gtheother cable." % C5 x* ~. f, T6 f( i( I- h
' r4 e2 w, f; f7 Z( |就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 3 f1 ]2 B$ [) ]: y3 p) E5 R0 I
7 U/ Z. X9 A0 |' _OK，找到了。 v5 O- J/ n1 e7 ^
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"Follow it for me, and tell me if it's plugged securely into & f3 b* Q f4 R
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theback of your computer."
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" s- C+ ~) K. P4 {再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; p Q+ ^9 ^8 C! _# r
) M5 T% M7 R L"I can't reach."
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5 u/ J" B* J: ~0 x# J( e我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ( n, n+ h( t0 Z
2 z: W. _ w: R9 Y"No." & S1 O' D/ Y( T9 c
& ~ |; F: ~, F$ L4 _; ~看不到。
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: y! f; s( `- ]! S8 I* Y"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ) L% @6 D0 T' `# |
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 % o; q' e% O( A: C$ F0 X! F4 ~) O
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"Dark?"
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太暗？
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( p* J5 f3 g6 |; [2 ?8 Q; \" Y"Yes - the office light is off, and the only light I have is
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+ B* G* {, h3 }* Dcomingfrom the window." # @+ U, U4 H0 E3 t& t7 b
2 I2 Y' a; u7 H% p% |是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 l j+ L* `, f) B/ S( ^! c: y: j"Well, turn on the office light then."
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; o' {- \8 \+ B8 Z# o5 F8 v+ a那麼把辨公室的電燈都打開啊。 5 _/ o8 w( a- @7 T1 o6 G+ g
7 v4 L6 ?( n, K4 K"I can't." 5 {5 j& V7 w- O* a5 M$ q4 j
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沒辦法。
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0 X( R+ Q9 O3 ~$ C9 r"No? Why not?" $ d7 P! ?. o' Z* [6 U- I
& N6 v- ]- Y' y7 m; F- J2 h沒辨法？為什麼？ " B0 l( V( f, m1 w: I3 c5 S! ?, S
|5 B4 f9 }3 [) G) V! a9 g6 R: `"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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6 {/ ?; X, B# i5 |Do you still have the boxes and manuals and packing stuff T" @9 @) z( r8 F0 H
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yourcomputer came in?"
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& k. V& g. f' [% I p停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 n. _) b; o1 v% [6 g* ^5 f: B電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! M- W6 l% J2 {8 `- H7 s( P! [* ?
1 Z7 E5 ~, S) _6 W/ X2 h3 q"Well, yes, I keep them in the closet." % t5 i5 d( E& t3 p
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嗯，是的，我已把它們收在櫃子裏。
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+ {6 V; P2 S/ t- y4 K"Good! Go get them, and unplug your system and pack it up justlike 7 O4 h: Y3 d1 V$ W2 l8 E$ B
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it was when you got it. Then take it back to the store youbought it from." 1 T2 c% Z3 N4 Z; [7 h* {
7 Y8 W6 C0 c* G很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 j# k' V7 _ [8 e
) `5 P' \5 a; w" t+ B# y就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 {# E/ \* c# \1 a, L
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"Really? Is it that bad?" j9 h+ k9 S8 f( D6 E5 g
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真的嗎？是它壞掉了嗎？ 8 g0 d1 y: O0 l/ F9 ^$ M C
4 x9 L0 ~% P6 y* G"Yes, I'm afraid it is."
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( c4 _3 a. h9 l0 R* T是的，恐怕是這樣了的。 6 M- R. `$ K1 J6 t J* G
0 ?& `$ k6 w" v& M! p0 T"Well, all right then, I suppose. What do I tell them?" 0 f Z, z9 c7 j' H/ R" P @
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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4 S v7 J6 D2 ~) s0 B; P0 n f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
