Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) W& V% N2 p% ~/ Z% ^0 w
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 r5 \/ Z E `5 y. @- i
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"Yes, well, I'm having trouble with WordPerfect." 2 Y- ~0 z8 W2 T' T ^& [; b+ [
8 I& c m, r# @" a# P' x是的，我有WordPerfect的問題。 5 y ?" Q! J; V; \/ h: o4 Z/ n6 g( o
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"What sort of trouble?" , R) G8 s6 B# n% [. B0 N4 g
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您有什麼問題呢 ? - W% |/ v; V. ]9 B: P6 @
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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. U) L6 W" P+ m& A( g. w"Went away?"都不見了。
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"They disappeared."
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0 R8 _' |, x" U+ J7 U它們都不見了。 5 D2 t& o5 B# W( O% Z. K. @" l, R) D- Q
* ?( w& W# g: l4 @"Hmm. So what does your screen look like now?" 4 {' }6 p& I* b' Y! S* g
; E) D5 G* Q P+ K嗯，現在你的螢幕看到什麼東西？
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"Nothing." ) Q8 l# G7 `! v1 Q
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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/ W5 V6 C3 t" q; H, M"It's blank; it won't accept anything when I type." , X+ D1 I' Y+ r5 |2 N
3 X9 ~. F% i& Q5 N; S- T0 d0 @" ^螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ' s5 I, g9 Z/ W0 e! a
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您是否還在操作WordPerfect，還是以經離開了。
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8 R+ a/ L- ^4 u' \! T"How do I tell?" 1 N* r- Q( c3 w/ V8 O' K+ L2 q
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我要怎麼說明呢？
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0 v: Q F. i! L p. m1 p% r3 z; v"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ # z9 M v8 s1 e- M D% L
: h8 D0 n" L. v, { C"What's a sea-prompt?"
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0 q1 H: X1 Y5 d什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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/ w8 j5 k: b! h3 C U8 H0 D"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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& V) k( w' k8 I: h# n螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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1 C% M+ o$ }9 c# J# G0 n"Does your monitor have a power indicator?"
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% ~7 m6 g( |, Q+ N, ]顯示器上的電源指示燈有沒有亮？ " g N% k& f/ i1 O
# T: P4 @* y: \( u# ]4 ?"What's a monitor?"
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6 k5 F6 p2 |6 ]- w" w什麼是顯示器？ 5 H3 N; r! y8 ]6 c$ {& R: G8 c
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"It's the thing with the screen on it that looks like a TV. 8 b" j2 p* ~% |, } g9 g5 P
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Does ithave a little light that tells you when it's on?"
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1 L. z1 k) s6 h+ \1 w$ L# Y4 B就是那個看起像電視的螢幕， 8 |! ]/ e) y8 W) W$ j
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有沒有一個小光點告訴你它是開著的？ 6 ^5 o) H2 J: o& S4 T6 q
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I don't know." ; u$ X: Z, h1 A# f
2 @( k. w* G4 J我不懂耶。 7 i9 N# v8 s' ^. V
4 \# L. G/ I* r# Y) M"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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( k+ g& G' ^6 H4 v6 p/ ~( b' ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 J1 T3 y6 ~* i( B( r) i
4 k& P7 u) R k0 C5 e, U"....Yes, I think so." 1 \) C6 a( _7 d8 I5 C( r
+ Y6 e2 G+ J% {3 A* O( t是，我想我看到了。 9 X) R2 x+ Q9 H; X7 }# u
- U# V9 v8 O" P) Q l"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. ]# a3 M, c* r"....Yes, it is."
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有啊! 8 q+ }5 P0 ^: c$ t
0 j9 J/ {+ s4 K G* n$ d"When you were behind the monitor, did you notice that there were
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( X; t/ F5 h& t8 vtwo cables plugged into the back of it, not just one?"
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% M( x4 K0 z: C* B% T) n0 i, S你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # @" r( {! F* H0 M5 {6 Y# r6 Y$ {! o
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"No." ) ?3 n) S% M# U- ]' D- d" B" D
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沒有。
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"Well, there are. I need you to look back there again and find ' M/ j* ]. L: b. t4 c5 E/ }7 } E& }
% g; X: D' V. e- \- t0 W% j* q+ Ztheother cable." ; T) L& Y4 G$ V. v* ^
( L, K- L- W) n6 q. j. T就是了，我要你再到顯示器後面去找另一條電線。
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+ s9 I& P( ]3 O"....Okay, here it is." . M) |" M; s% i' `
! N* _5 P5 N) ~" K9 POK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 7 ~- K# d5 B5 g3 w" J# T
* L- a4 w& s' T0 |* \theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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: ~0 h7 C* y7 M3 P% G: j' v& T6 q我搆不到。
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: Q: y; ?5 ?$ ^$ v3 W( |"Uh huh. Well, can you see if it is?"
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% j" W1 o$ [: N2 S4 K) h嗯，那麼，你看得到嗎？
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5 [# C4 X2 _; ]! d2 }# l"No." ( |; P8 n2 S7 i: V& z U+ N# E5 q
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看不到。 2 h2 g2 `! B( }, O6 b8 d* I! m9 B2 c$ o
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"Even if you maybe put your knee on something and lean way over?" y7 `8 X/ r! d3 m' h
3 e1 l7 g* _$ B4 Q2 P- {8 U( |那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / x4 A. o# a. B+ J0 i$ |# C
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喔，不是角度不好看不到，而是太暗了。
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( k4 C* |( @; P"Dark?" 1 Q6 T2 p! I1 a; J. d( v) C
' {" c( v$ B! K7 R6 r太暗？ . \) X( O. K# A2 @ {& { Q* [
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." % t9 h1 T& d+ E3 a
9 e) b" x+ b: |( J6 l9 X) H# E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + Z# Q1 Z% f7 j/ E' S- V% h
' [& x- ]; l- U- x; h) [$ x"Well, turn on the office light then."
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4 y, F4 }2 s. u) K; }% n7 G' w8 [那麼把辨公室的電燈都打開啊。 \- T4 l6 v5 ~+ r3 x
! {' b _, `* I1 z5 `$ F n"I can't."
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, W$ D b$ E x4 x5 c沒辦法。
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8 ~+ V- y; `7 a G: N) g"No? Why not?" \) W# S; L c) M3 x( p2 J
# ~( r. F Y* H; z- U2 F沒辨法？為什麼？ / Z! P0 i+ s; `/ H, r
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"Because there's a power outage." + e/ @0 s0 ]" l( L) w8 [) J' q) H
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. % v0 q( x+ U( _0 B% S1 l; Z
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Do you still have the boxes and manuals and packing stuff , [6 _5 D; c3 n3 v" C R% q& I9 r
: c9 t/ b6 v! ]yourcomputer came in?"
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# D/ R4 E- N7 X- W) v J停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 6 C" d3 P7 F/ ^2 |8 c$ I; l; [, \
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike # g/ }. s* r9 j& `8 Z
0 \/ Z l. p, Iit was when you got it. Then take it back to the store youbought it from." % {9 K" u$ X- G% P" k6 O) c
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 [, t' e, p6 L$ e" A
?( J' [, ~. k2 `/ c- i% s S( D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) ~% K* D8 r9 k) b9 O( `. q6 z"Really? Is it that bad?" 3 f: R& _" N' R8 X* W8 Z. X% `( V
3 r$ m( H3 q* f真的嗎？是它壞掉了嗎？ * U# R6 t8 U4 e% o
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"Yes, I'm afraid it is."
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( J$ Q! Z- X {1 d! g是的，恐怕是這樣了的。
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* x) v. B8 t+ w: E7 e: X"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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7 n; t0 l' x* f. w"Tell them you're too stupid to own a computer." $ n$ i, |; F Z( _
. R9 u8 G% Y4 L& U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
