Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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# g( Q7 z2 s( N+ ?1 H9 u* L: Y"Ridge Hall computer assistant; may I help you?"
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# u* ]* O5 x7 X$ L/ I% [ tRidge Hall 電腦公司你好!我可以為您服務嗎? " O% }" O$ e3 `, ^- o8 d$ b9 Q
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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& i# p h# v5 X4 f, E您有什麼問題呢 ? 8 c* s+ z' t; i
: m4 S5 s1 ~" N0 R4 V% m"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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% z5 @: x5 z i7 R( q; M. n"Went away?"都不見了。 ( J0 w6 i$ ]5 I3 a4 c) h
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"They disappeared."
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1 m3 l; w4 B* x6 ?$ X. v& q6 R它們都不見了。
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"Hmm. So what does your screen look like now?" 1 i% r$ C x; `# N; {
/ T# b6 I% f0 f' \8 `嗯，現在你的螢幕看到什麼東西？ , H) B; d* A- v) y# ?5 i
4 U! R" Q8 ^8 H' g6 o3 i- ~ }"Nothing." / K( \- f1 h) F. s; @( s8 Y
; O7 W. G+ y/ k p' p, X4 r' f沒有任何東西。 + m. d/ {- d X0 d' K0 `" Y
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"Nothing?" & a+ i) \7 J1 c: @, F( c
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沒有任何東西？ 0 \, h ?# W U* K. g! t7 |2 ?; U' v
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"It's blank; it won't accept anything when I type." * T& D7 T) O( `8 ?3 M' ]6 c
, S; g5 [3 a+ g螢幕是全黑的，我打的字它都沒反應。 + K ]; i3 A% b# @+ X* Y
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 4 q/ W* b0 P" ], D( X
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"How do I tell?"
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* \. A8 Z( G, D/ b我要怎麼說明呢？ 7 s4 m0 c, K* H" D: i) O% \: j; I
$ \+ G: b* m: J* U+ ?7 \& Y% n"Can you see the C: prompt on the screen?" 7 `# ]+ |. B7 x. {7 B
) K: \3 D$ [0 v你可以在螢幕上看到 C: 的提示符號嗎？ 6 Z: g+ e6 v7 A' s
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& ~3 O* }# b+ X"Never mind. Can you move the cursor around on the screen?" , B- F4 g3 r9 m% G
+ S: K' }( N7 N+ R0 `8 V不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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8 M% w |5 w y# _螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ $ s6 ?8 E3 N" ?" K
2 P& u; Q! w+ @9 p" ~"What's a monitor?"
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* F: S* E+ P# O" d! ], A什麼是顯示器？ $ K, {% N! {( K m! P
, K3 I; u: ?9 S"It's the thing with the screen on it that looks like a TV.
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% i% ]# d' v p5 N6 t! L5 H8 q ]Does ithave a little light that tells you when it's on?" & X5 F; p, f9 z3 R; X& {6 t& ?+ }
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 3 u1 n8 ?$ C' b
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I don't know."
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& o+ E1 n- _* `6 @' Q4 S我不懂耶。
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"Well, then look on the back of the monitor and find where
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& O$ N4 h( K; w4 A. E4 kthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 0 z `/ Y1 ]0 w' `
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 T) K% I+ ?8 |' k0 D7 ~
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 \7 f% d- S X
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"....Yes, it is." , y* Q. e4 K. M$ d. O
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有啊! # H) Z4 K9 j+ }7 q3 o; y
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"When you were behind the monitor, did you notice that there were
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( A; h* |7 L6 r6 D' P- Ptwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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A$ B% @+ I/ n6 L"No."
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! c8 u+ C; ?+ l8 X0 P4 T7 ?沒有。 & i9 f) B. o6 y* q2 n7 n% {
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"Well, there are. I need you to look back there again and find
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' i6 I& [3 |- q! Rtheother cable." B+ P* y9 g2 g, M. W
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就是了，我要你再到顯示器後面去找另一條電線。 * w) V! V! Y( h: O
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"....Okay, here it is." " q$ g4 S# H) y
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OK，找到了。 a5 K# A" t4 {. u
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"Follow it for me, and tell me if it's plugged securely into
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/ R8 Y: ~2 x2 S" w. w0 Y( K( _8 htheback of your computer." 2 S9 P0 M2 s; [0 z; z% z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' V* h) A; M5 ]3 b3 J8 q0 u
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"I can't reach." 7 }- Z$ e" O Z' c3 B! N9 c: o/ f- f
2 Y. S# r, ~6 L我搆不到。
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"Uh huh. Well, can you see if it is?"
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1 Q8 `5 S2 _( e* B& j7 u嗯，那麼，你看得到嗎？
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: ~1 [! d3 \5 ]. `' |: Q"No."
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看不到。
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# ] ~7 o1 x4 }* T4 ~. T3 {( G" ~. a"Even if you maybe put your knee on something and lean way over?"
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- C( W0 e4 N; Z; ~6 p: y. K! f那麼拿個東西墊高，爬過去看一下？ ' m7 F4 j7 v; f; s! p( h
! n& u0 w: l# d"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* X! ^* y4 B6 l) [' a3 v2 A喔，不是角度不好看不到，而是太暗了。 8 l7 m# X3 y9 w8 t; R: \3 N
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"Dark?" & q `: Q+ D+ p$ t8 s6 e
% J9 `" z! Z" P+ P# _. P太暗？
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7 ~2 v' {+ S1 {7 M& L4 W"Yes - the office light is off, and the only light I have is ( @' G3 O# ~" m) B
) s# \) _9 K5 ~2 }' q+ Fcomingfrom the window."
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$ l6 E; p0 F- Q1 K& S ~: V; W: n是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 W9 o2 U) c* e- ^
# Q2 V( w$ e2 H H. @4 B. W' l"Well, turn on the office light then." 1 g8 R4 a; D8 w
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那麼把辨公室的電燈都打開啊。
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"I can't." ' l' \8 L+ t; R) u1 P
3 S2 y! h N& {# r- d" ^, I3 B( N沒辦法。
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$ f; N5 }8 g# F/ ?"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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" H! B( s: b& ]& m4 x! Q因為停電啊! : o: j" H9 v: }& p# x: A& f. L
2 ?+ T* ]9 C/ `5 N6 O* C/ _$ j: X"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff # g W' r* w4 \8 ^) t
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yourcomputer came in?" 2 C: N6 g: o7 g* ~; [0 \% V
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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$ i- {0 j2 k/ n% t( p+ J7 c3 V, M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 b/ o- x* Z0 _' V0 x, P1 U) C
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 2 R# L2 x6 g$ b
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"Good! Go get them, and unplug your system and pack it up justlike : s7 }$ m$ [; R' y
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - E2 Z1 ~/ }/ }& Z J
}7 D) |! [" ^/ I: A"Really? Is it that bad?" 6 X' C0 B2 D' B6 H% _, p" \) U F! a
( Z' k8 }' S, m& U9 y7 N& [真的嗎？是它壞掉了嗎？ , o, Z+ W! V# E3 h4 m C1 [6 M. P
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"Yes, I'm afraid it is." 3 }4 I5 Q$ F. p
$ e% |' [- }4 ^' ~3 o. E3 o是的，恐怕是這樣了的。
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! f; a* @: j# Q4 k% a6 Q"Well, all right then, I suppose. What do I tell them?" 4 w; |- q2 K+ H, T( i( r
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! ?0 X+ @6 e( A$ X! m& q4 x" {
. f. S# ?/ G' ^# Z: z; R"Tell them you're too stupid to own a computer." 5 J4 }. _5 g+ m' ~& Q
4 e. x! h' C) |# ~就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
