Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " F% f( n- t5 M: {* \1 z# M
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"Ridge Hall computer assistant; may I help you?" 8 a9 L8 N, g2 ^8 K) \3 r# R/ ^
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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% f" }/ i2 j4 `; m# d, A是的，我有WordPerfect的問題。 ) B% g/ @+ {( [3 U: t
- ]% M& n( j* _# W' a"What sort of trouble?"
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您有什麼問題呢 ?
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" B# C0 \* \6 J5 _"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 # ?6 x4 W2 J: x; I+ x6 D% l
; u2 I6 @; ?5 C& i# r5 L2 v" X"Went away?"都不見了。
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"They disappeared." 5 M# w4 {" ?; S0 Z. ^8 _
3 R3 _" D/ l4 D: U它們都不見了。 R2 J) j* s* |1 k
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"Hmm. So what does your screen look like now?" * E0 m& p* F. D1 t9 ^
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嗯，現在你的螢幕看到什麼東西？ ' E! ]1 `; l0 h. W6 n _
5 \! ]/ B7 m4 G5 ^0 n"Nothing."
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沒有任何東西。
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7 g. G, i8 s3 N) K( y"Nothing?"
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. I: \' E9 a( S2 i) `; K7 {& g$ ?$ V' v沒有任何東西？
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G6 F% C) _/ T# S$ M3 m"It's blank; it won't accept anything when I type." 2 p4 g, i4 i% G& v7 |' m# M
/ H, ~6 A4 {% a; Q# U! }螢幕是全黑的，我打的字它都沒反應。 $ Q' Z, S% Y& X1 n0 G/ Z6 O$ G
" v* \* n" N) D- }+ E3 K; A! H; C1 I"Are you still in WordPerfect, or did you get out?" 4 k, c( D% m% S0 z1 z5 W/ i) c* \* H
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您是否還在操作WordPerfect，還是以經離開了。
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- L h# M' ^$ [8 z3 i' c {1 k9 U"How do I tell?" 1 |. W9 O: [' Y& A
& o9 J5 F9 C0 B8 d( n, I& R我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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9 W# O. E1 o1 D9 {" V你可以在螢幕上看到 C: 的提示符號嗎？ - }: @! W. x5 e$ Q8 ^
5 c7 Q, S1 {/ V, V5 v"What's a sea-prompt?" $ X5 g! I. a3 k6 i6 _
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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" ^" ]) h) q/ X/ r"Never mind. Can you move the cursor around on the screen?" # g/ I+ l, Q2 j+ E
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不管它了，你可以看到游標在螢幕上嗎？ 1 m& e" w0 n- I3 H4 O' h0 h
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 g: ]" @+ X0 m& i9 ^
: l8 ~8 u1 M, Q0 Q0 k8 [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" * a$ ?( [1 H. C7 n2 H
- w6 v1 q p. [; Z顯示器上的電源指示燈有沒有亮？ 9 y8 F* B( x, B s
1 l3 v) @' e* I, Y& e"What's a monitor?"
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什麼是顯示器？ , ]6 b, W4 i+ q7 _ W* N
( V8 l* z& {. M"It's the thing with the screen on it that looks like a TV.
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: X- t' k7 ?9 y( p7 K" Q0 p7 vDoes ithave a little light that tells you when it's on?" & T8 Z# b. f6 d% v
# b: b3 |+ O) z. _1 m4 @2 O5 j就是那個看起像電視的螢幕，
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6 t G. g, c1 s7 _3 R) V u& _有沒有一個小光點告訴你它是開著的？ p% T4 {7 w8 c0 P! c3 Q
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I don't know." ; V8 v! r( A; I* q6 J9 E
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我不懂耶。 1 r; r8 b9 F3 _) \7 x0 D7 q
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"Well, then look on the back of the monitor and find where
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5 H. Y r% g7 _the powercord goes into it. Can you see that?"
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; K/ h: G5 q# B i5 Z7 n# A那麼，你能不能看得到顯示器後面有一條電源線接在上面？ U( A: w1 t j8 w% H
8 a ~; o- S3 F0 b% B5 T" y! B"....Yes, I think so."
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是，我想我看到了。
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; u/ G& i$ w0 S+ q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ z7 W2 r0 O4 _; e6 l
9 ~ Z. a, F* D( F$ |5 }: k; u"....Yes, it is."
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) S' w+ r1 K( q0 v7 A) d9 E7 v9 B有啊! 7 \3 q8 p0 @* w) W4 m/ }6 S# g5 A
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"When you were behind the monitor, did you notice that there were $ ]6 C& m {$ O) T q; s5 E
8 X& o4 w( g# D2 S5 Etwo cables plugged into the back of it, not just one?" 5 c" m/ P3 `" B$ g5 x: Y
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." f* m4 \0 |1 C$ L' t4 |- b7 \
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沒有。
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: R- [ T0 }& G% h"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 # y- K4 r" Z. C
1 W4 n, v6 \4 Y6 ?* u2 ?6 s Y# ?9 c"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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4 H: f- [8 k N9 P+ M2 etheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; E: ^* s% _# `4 U, @. I- \"I can't reach."
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' B" p) C# O: H3 p6 p4 D6 L) w我搆不到。
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% o) M% z r. [) ?# \& B9 U }"Uh huh. Well, can you see if it is?" . |" }( E/ q& K2 ^- t$ V- H
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嗯，那麼，你看得到嗎？ & m" s2 V4 c3 _# b/ g% d) u! H1 L
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"No." O. T+ {+ ]3 G4 A1 S0 e
; |# z7 C# Z1 K8 J4 |8 i% u看不到。
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1 Y: g& S; k( n/ t7 b: i+ g"Even if you maybe put your knee on something and lean way over?" ) N% c; B. Q: h
2 o; d. Z/ ?- L0 A4 b那麼拿個東西墊高，爬過去看一下？ $ j; s' h7 M2 Q- ?
: l) i' O* q& N"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( f3 p% Q/ P; D; c( d+ o, y) F喔，不是角度不好看不到，而是太暗了。 4 }3 D; D0 `" Z9 n& L: V5 r$ \. p
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"Dark?"
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太暗？ ' k1 @0 p" v' Z+ j" c
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"Yes - the office light is off, and the only light I have is 0 t! a" T! m9 p( a* J
: \3 G: g7 d1 x5 u x( ~- C% icomingfrom the window."
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$ E- f; O6 A! f# E9 Q' s9 n; R是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 ]8 ^' W+ Y8 q" h6 @ g* ^3 o1 w"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 + A6 q3 {" r9 Z0 L2 E9 D( W5 f
9 q- U8 O7 ?8 k# y"I can't." 4 J! U; g9 k0 m# X" ^* d# W' P# S
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沒辦法。 $ ~' g0 G1 s# _
7 Z5 i {. u+ d/ L( f4 J"No? Why not?" $ x3 l( l1 _/ Z) p1 v. A$ a0 ~! \
/ z" w. d5 X$ \% a# K沒辨法？為什麼？ / P4 K$ ?+ ^- C6 W
' C6 g; |1 z$ C5 m, `. n5 [" X) I"Because there's a power outage." 9 C. Q. L1 q" Z8 ]. q+ W: k
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因為停電啊!
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: c, o; s! r& m8 X"A power...... A power outage? Aha! Okay, we've got it licked now. * u- {6 O, i$ _7 ^5 L# I& c A3 N' j8 Q
) |, ^1 o: X( y0 IDo you still have the boxes and manuals and packing stuff
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4 a8 |& c/ U" w( w- `% h8 H7 e, E% Kyourcomputer came in?"
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$ N, ~- W3 D. }2 w0 m8 m停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." * M- i* L: v7 c/ q Q
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嗯，是的，我已把它們收在櫃子裏。
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+ \- E9 R9 {" x1 r0 d, e"Good! Go get them, and unplug your system and pack it up justlike * h/ Z8 X* z0 Z& a9 T0 m
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it was when you got it. Then take it back to the store youbought it from." 5 a9 A4 |- \* P, q
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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7 A5 ^& G. R8 J/ j0 A m就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( m: o6 r6 D% `' U0 c/ u$ g( K% p
9 [2 ?/ ~) d& O& S$ O% F"Really? Is it that bad?" M, |- K# B7 y# u1 v5 R( }
0 J' g; L. ?! I, N8 I真的嗎？是它壞掉了嗎？ - Z6 r4 e& o6 O! c0 |
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ( q: n' \( u- O- C" w4 f1 i
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"Well, all right then, I suppose. What do I tell them?" ( X" \2 x; L, r
5 M# J0 F) u% g; E+ c; D, u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 J# {* u3 h5 S2 y% ~, f% ^. u
) L; p) R/ B/ e& b7 n5 K8 L"Tell them you're too stupid to own a computer."
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+ F+ q" b. T1 n! N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
