Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & B% Y6 x2 H& C2 H& z
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"Ridge Hall computer assistant; may I help you?" 1 M5 s) h% C. c
+ A4 M7 k+ G2 } S$ ARidge Hall 電腦公司你好!我可以為您服務嗎? ( \* y3 R2 Z+ w6 v
; {) X* z1 Q5 u! l0 L"Yes, well, I'm having trouble with WordPerfect."
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9 m1 D- F+ {0 N2 s* L; l2 ?% S是的，我有WordPerfect的問題。 # R! B5 H; V, ^2 I$ G" ]
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"What sort of trouble?"
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4 Q0 T- H% }) s9 i- M: b您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 9 _! ?* O/ S1 j
$ x4 P# }# k0 H+ L- l @* G& Y我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 # K. _7 ]3 D% e+ C5 D4 ~
: P9 w2 S+ Q2 k2 E8 b, U `"They disappeared."
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它們都不見了。 0 N- a5 } U# B- p
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"Hmm. So what does your screen look like now?"
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1 i; \- E) I' z& r& d0 b) ]8 [0 _嗯，現在你的螢幕看到什麼東西？ " h! N, r; P8 e. O2 Q. H
3 L2 n$ q7 C6 M6 S+ w# w"Nothing."
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4 ]/ W3 f# q4 j( ~沒有任何東西。
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% a+ r; R' f: O"Nothing?"
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% l/ @+ v# `3 O7 S. K6 O沒有任何東西？ 2 I$ A, w. y, `3 {
9 b. ^$ t9 `6 G"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 , z9 ]" L& T% _, C: e
' v+ _4 o) @: n"Are you still in WordPerfect, or did you get out?" ; W* Q/ I: O7 m& t+ ^
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您是否還在操作WordPerfect，還是以經離開了。 1 M/ r! \9 W+ ^* s' B( f; O
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"How do I tell?"
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我要怎麼說明呢？ , F) o) Q: p" `) ?. p+ t: V
# q: p: {& j, h: b6 n# O"Can you see the C: prompt on the screen?" / A! s x' d3 M. {
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你可以在螢幕上看到 C: 的提示符號嗎？
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: j _) ?. W: I! t! x( `"What's a sea-prompt?"
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6 h6 _4 G3 C; L. x$ U% [, w; a) z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( G! s0 `1 {% B9 }0 S
* v/ z+ _8 E- J* G; m- E"Never mind. Can you move the cursor around on the screen?" 2 J. q& Q& K- L2 E, h6 H3 e# l
. |4 ]1 F; V* L' h- Z' S不管它了，你可以看到游標在螢幕上嗎？ y2 a7 }7 K5 v3 ?9 G
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"There isn't any cursor; I told you, it won't accept anything Itype." ' k7 X+ i3 r, @' R; z' U
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & X. j. a' h- e' `9 [! s
9 U* G5 r4 D2 s"Does your monitor have a power indicator?" 8 F5 [) M+ V, `. g) u7 d$ U# d
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. % e6 T" ?8 |8 E
' ]/ ?) V1 ^9 ~! [4 v. sDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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- ^( Q' Y( l* _* j我不懂耶。
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"Well, then look on the back of the monitor and find where
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& V% \1 j, @- y- [5 s W: Kthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / |3 \0 T/ l' b7 ?6 G( t& t
b3 F5 }: G% i- r P$ ?5 u6 b"....Yes, I think so." , h$ L; D v8 H. C q3 s: M* N2 a
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是，我想我看到了。 ) Z w) ~! Z/ H) i, x) o) N
+ X1 G! @* r# A# L: {$ m! s"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 f' ]( h) E" q3 S) N, C6 x8 N% c
# n, C1 o4 e1 k3 [太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 E; \1 v0 \ M" ]
Y7 m' W4 ~0 a' W"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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: C" w2 ?5 p& P8 d; E4 `two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 4 k/ R5 J, B6 E; ]( g6 r" u
) ^# s& k* [% W" Y6 Z"Well, there are. I need you to look back there again and find
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0 w, H$ c# F# f! u0 s- etheother cable."
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7 r/ h' k1 l- T" H9 b& U就是了，我要你再到顯示器後面去找另一條電線。 ! u- v' s( F/ P) C
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"....Okay, here it is." * H2 t' t" [& z# Z3 f+ }2 y
6 _& @1 f& ^- w4 U! fOK，找到了。 0 [. U4 |" E# h
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"Follow it for me, and tell me if it's plugged securely into
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( B4 I m4 v7 v+ {theback of your computer."
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( B* r1 z( I3 n, E/ B3 v2 j再替我找下去，告訴我它有沒有確實插好在電腦後面。 : g/ Y) i) ^- Q) v+ J
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"I can't reach."
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. {9 A' ^0 D9 X; P( \: L( c( ?我搆不到。
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]) G3 \- A, R! ^. Z"Uh huh. Well, can you see if it is?"
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5 I* m. u" D3 f( q0 j, h3 H* m0 `0 n+ V嗯，那麼，你看得到嗎？
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0 u3 v2 b, L1 o3 E" V7 B4 Z"No." 9 f3 [, T2 o+ s
, a+ {. ^% ?, J& ]9 @4 r2 k( M看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 6 B4 i/ D. H* d( {
0 ]5 R' E" L8 L# w"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' H2 q& g8 [' S+ Y
1 z* |3 W' g, y+ _! X喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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, Z. N1 a8 c' M+ t太暗？
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"Yes - the office light is off, and the only light I have is 1 y n& |8 g9 X. j
- q8 r8 |1 D" o" y7 g7 Mcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 t7 H% m( ]5 |, {- w' ~
9 C- q/ z3 G( I6 K4 A4 g. n"Well, turn on the office light then." 9 ~8 m/ V" ?+ w' u" N( n' _
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那麼把辨公室的電燈都打開啊。
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" b& o" c# Z. h9 Y2 _2 ^"I can't." 6 h2 Z# U. e+ {, s
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沒辦法。 5 h n: A: B% p8 [& P) L: I8 o4 D% [
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"No? Why not?"
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' X0 U& U" s; @' W- S3 u7 ~沒辨法？為什麼？ * \/ W" S; Y4 K$ H
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"Because there's a power outage." & `5 [- n$ M5 W; U
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. , w& b/ f- v1 d) Q
; O, Z+ ]- r) E+ |Do you still have the boxes and manuals and packing stuff
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' u9 y" \% D5 Eyourcomputer came in?"
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( c! ~6 D& P' `# n停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! D' N5 g5 @! x2 o5 i7 p+ N) g% Q
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"Well, yes, I keep them in the closet."
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7 f; U6 ?1 O/ v嗯，是的，我已把它們收在櫃子裏。 + R6 Q# V8 K- p" ~! K* s
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"Good! Go get them, and unplug your system and pack it up justlike + H7 I8 u% C3 v; q
3 X' ?" M4 ?2 V: @it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 P9 T. c" R8 ?' M/ J6 P
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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. x) @: {6 K' x: Q/ H. ^"Really? Is it that bad?"
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5 _- D: p: X8 K真的嗎？是它壞掉了嗎？ 1 M7 w2 E( m2 x; P! S4 D
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"Yes, I'm afraid it is." . w* P" s5 P# b. g; J; L
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是的，恐怕是這樣了的。 ) P: _7 t5 K! d( t" ?
6 l- ]' T; a# N; P( q. u3 i' ~) y"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 S' Q4 `6 T6 V2 V8 D0 r9 x
6 r3 d- f5 } d, s! ?"Tell them you're too stupid to own a computer."
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V, y" i$ `2 I' c c就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
