Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" f9 w4 W' [' u) N
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Ridge Hall 電腦公司你好!我可以為您服務嗎? * B0 R4 N o o' z) p
) ^2 R5 a( E/ s# Q, A, h"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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* `$ Q! d0 X$ ^% h6 o- N"What sort of trouble?"
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c4 q& F+ e! C/ p3 _* m. `您有什麼問題呢 ?
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' c G& F: j2 e9 R6 C5 o"Well, I was just typing along, and all of a sudden the words wentaway." ' e* @+ v/ ^' n9 h% a1 w+ D- t, {
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我剛剛自已在打字的時候，突然間所有的字都不見了。 4 n8 d1 S: `+ Z# t) c) S
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"Went away?"都不見了。 ( j/ M" |* Q& U( `: y. S
9 }3 O0 Y$ i+ T( d/ J$ s"They disappeared."
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" L+ |/ @' k$ j, M! ^它們都不見了。 . q( d& X( T% ]7 G0 w: q
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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L z/ K+ m- |0 L- e沒有任何東西。
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"Nothing?" a7 N, e7 @) c$ }
0 o: G+ |0 I9 c/ z1 q G, M沒有任何東西？
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"It's blank; it won't accept anything when I type." , [. f' b6 m0 _
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螢幕是全黑的，我打的字它都沒反應。
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8 j' d# J, `3 ~: M, j3 X7 h* J/ m"Are you still in WordPerfect, or did you get out?" ; M; `/ d2 J* z( R4 n
' J. V; D0 q1 Y$ P您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ % Z$ v J% ~ D9 w$ I, I5 W! d
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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# H; l- K- }. s0 z- i什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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8 i+ e, E# M( M @$ k- _0 ~% ^0 r"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 5 t0 w g! `8 \" D
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 1 I0 W' y2 s8 u1 j
& [9 m0 C* s l/ b- E6 D什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. / B5 K0 r9 C- L- b! b
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Does ithave a little light that tells you when it's on?"
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U/ c( M9 i& y0 W就是那個看起像電視的螢幕， : k+ J( p$ D' A( [
5 |0 [" F/ H- _" v* o* \% [; }有沒有一個小光點告訴你它是開著的？
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4 q( \) ~/ } s7 zI don't know." : x7 {: {" S8 y* R7 Q4 p* B( N$ d7 R
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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) F1 A C: Y2 \/ X+ G( v* X- ~the powercord goes into it. Can you see that?" 8 j! D" x: _" E2 P4 Q6 {
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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+ F! [# w6 x; U* M6 n- i C6 U: D' O1 u"....Yes, I think so."
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! q' _! k: q, q$ ]. Z: o( s是，我想我看到了。 + F% S# \1 M* C& }% ]- V: d
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 9 N, n$ S! \. K6 k. C6 o: e7 T
E1 v/ Y& M- K5 N6 i3 l3 {有啊! ! S. Q3 V7 G! M5 h# `
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"When you were behind the monitor, did you notice that there were 8 A" q* ]3 z. b, z7 _' f( J+ y
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two cables plugged into the back of it, not just one?" 8 u. J( V$ S+ F# v
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' Y) L: i8 m i5 I4 o: e7 Y3 {"No."
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3 u1 F# s0 Z# j, r% K$ L0 j/ V沒有。
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U9 H- b0 K, M# T( @"Well, there are. I need you to look back there again and find $ z' B+ I2 A/ J6 i
' q1 J* a2 j% Dtheother cable." - Z. x& I9 H4 f: }" |6 r% o
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就是了，我要你再到顯示器後面去找另一條電線。 : I. { a/ v0 H$ T: l" S8 w0 |
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"....Okay, here it is."
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OK，找到了。
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1 E: F$ K: K# B- a6 K' F"Follow it for me, and tell me if it's plugged securely into 5 i; f5 S" a1 G% S: G
U% o0 {8 O4 w/ i/ \theback of your computer." , j$ X! Q* Q" s1 ?" ]) e
2 g$ y- M+ q: `9 e再替我找下去，告訴我它有沒有確實插好在電腦後面。
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$ i, A& S$ ]6 Z% i8 e5 u"I can't reach." 5 A7 ] d4 P" x
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我搆不到。
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( w/ K( \$ r0 L' U4 H. ^2 _- B$ L' T# \"Uh huh. Well, can you see if it is?" 2 F4 I# Y. g3 T w; i; M1 W y& n
. X4 P, k1 B0 G9 x5 m8 l嗯，那麼，你看得到嗎？ T! T0 k1 n( W# |, q* W$ F
" b7 @" p4 [/ ^+ L+ Z$ L) h5 [* j"No." ; J1 s/ N' F( O6 W
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看不到。
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2 D! a, w- s) ]"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 c- ?9 ~8 X9 c. p+ X/ g3 @- D y
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喔，不是角度不好看不到，而是太暗了。 & ~5 l7 e! |+ `5 Z
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"Dark?" 0 v0 z* D) Z1 A! S4 H+ e. J/ i
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." + u/ \5 B1 v8 p% h; [
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ F3 v9 k) l7 D' L* e1 p
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"Well, turn on the office light then."
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* R3 h8 q% p: f8 ]那麼把辨公室的電燈都打開啊。
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/ T" g& j3 d: X, V: h$ y" g"I can't."
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3 u3 m, f6 e; M, l# F沒辦法。
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"No? Why not?" + m5 T+ Q2 ^' ?( q" \# [; _
6 t4 }2 ~1 O) B; v沒辨法？為什麼？
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" v0 s" g* f4 K0 s"Because there's a power outage."
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因為停電啊!
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4 f8 V! r" L' ` Z3 o7 `"A power...... A power outage? Aha! Okay, we've got it licked now.
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* @$ i1 `, J; Z6 g4 ~Do you still have the boxes and manuals and packing stuff " M$ Y# ~/ ?: u1 n9 [7 L
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yourcomputer came in?"
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/ A# O% n4 u3 \6 `& u停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 Z: z+ I q% w& j$ V
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"Well, yes, I keep them in the closet." 5 B! S4 E2 g* n7 \1 a
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嗯，是的，我已把它們收在櫃子裏。
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% ~, N8 s* q# R e8 h& g"Good! Go get them, and unplug your system and pack it up justlike
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6 V' @1 ~% ~$ Git was when you got it. Then take it back to the store youbought it from." 9 b/ w p' \! ~
: a7 z9 z: C4 ^+ G' U( ?/ {* c+ S( W很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ c% t6 b/ l: d# t' ^. Y$ x就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' ?4 p; e: A& m3 n3 k! c. Q" {
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"Really? Is it that bad?" + w; V' [( @/ Y% H' M; I
- X5 B P, d. s& t真的嗎？是它壞掉了嗎？ 4 T6 A; A1 R0 }4 l5 t
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"Yes, I'm afraid it is." * W3 I+ \; v8 J& ~' Q' K
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是的，恐怕是這樣了的。 2 {+ X+ V. Q; r2 C0 j" q
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"Well, all right then, I suppose. What do I tell them?"
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* \+ X4 M! `# C喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ Z' b! R! q1 A
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"Tell them you're too stupid to own a computer." 8 B8 N) ~! g: `" y& ~( d
p6 E. g7 r# @2 q8 c' w0 E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
