Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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% L" K: F G- a% J9 Q"Ridge Hall computer assistant; may I help you?" ' ^) V' f T$ w$ z4 F7 ^+ v
/ q! l4 c4 ^& t. r, p4 jRidge Hall 電腦公司你好!我可以為您服務嗎?
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_- h9 g& S, K) a. ^+ w; F"Yes, well, I'm having trouble with WordPerfect." # x9 j6 O7 ?8 [' B/ I6 Q; L/ _
7 j! K+ R% [0 B是的，我有WordPerfect的問題。
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"What sort of trouble?" ( `# e# ]1 z. a4 f% ^- [
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您有什麼問題呢 ? 1 H7 N9 a6 M5 Q& b" H* H. ~
$ }' d1 I% H7 ~* C& W, V: s u"Well, I was just typing along, and all of a sudden the words wentaway." 2 z' O; Q% G' |9 J, @
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " s& ], N+ D' |# }
; o' a3 j" A8 X3 }"Went away?"都不見了。
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"They disappeared." , z* V: m! ]. c ?! o
9 |3 r# o, G- s N) O) t它們都不見了。 8 Y7 g3 g! R0 m8 w$ c
" f& J& R5 @. s- E3 E+ A"Hmm. So what does your screen look like now?" ~5 |. o! ~. V; U/ S# R
$ r- Y( C3 e6 q$ b- A+ s# H' p嗯，現在你的螢幕看到什麼東西？
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( l- z. Q% X; V"Nothing." / W1 a! z# p9 z( ?! t! X7 ?
' o$ N4 E3 c8 v* r沒有任何東西。
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' d* Q- d" } b9 ]"Nothing?" ( {- w9 I A' @1 y9 R) \1 d
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沒有任何東西？ + \( c2 P& ?8 {% o
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"It's blank; it won't accept anything when I type." 7 u& p9 ~8 f+ j8 u' J. |+ C/ x
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 " X3 x' z5 k) _4 t% |8 p9 G
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"How do I tell?"
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! J" x9 X B$ q8 N5 \3 g我要怎麼說明呢？ ; y! P) {- V$ }% X0 n
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"Can you see the C: prompt on the screen?"
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, t1 X4 H: X: ?) @& T7 @你可以在螢幕上看到 C: 的提示符號嗎？ / i) J. Q ~8 U* R" l7 H
# K+ k( L' \; _! h: b5 b"What's a sea-prompt?"
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- O. G+ Z% P- _! f/ f; \4 Z什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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4 |5 s$ ?5 @/ Y6 g; D"Never mind. Can you move the cursor around on the screen?"
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# q' ? { |: Q7 X$ V不管它了，你可以看到游標在螢幕上嗎？
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; C% l( F' y5 Q$ |, b"There isn't any cursor; I told you, it won't accept anything Itype." ! k2 `: p9 ]3 M ~. A y7 ^$ |
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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0 z7 l: m- B3 ?2 t4 z"Does your monitor have a power indicator?" # e6 R/ R% F$ G T; R
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顯示器上的電源指示燈有沒有亮？
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. f, o0 ?. x* N$ J7 I"What's a monitor?"
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什麼是顯示器？ ; y8 N; C$ v& R* [* f3 p
' }6 V8 B7 ]6 C9 C"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" + i- u- E* `* f* i% e5 T' [8 l( d
, V# b k: t5 h, O T% g就是那個看起像電視的螢幕， + z' B) G6 ^# n7 Z1 k
+ ]' T0 y& O- j! G# {+ D: ~5 t有沒有一個小光點告訴你它是開著的？
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I don't know." 2 q$ U4 U* k, E! e# x! C
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我不懂耶。 0 O8 g! Y1 b; D, a
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"Well, then look on the back of the monitor and find where
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% @- `9 M) \ `. ]+ athe powercord goes into it. Can you see that?"
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; S8 y. I4 e0 q8 P& H那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 _+ a, X) v5 f7 m# ~3 ~: b
$ C d: O2 H6 `+ Y: N9 k# ~是，我想我看到了。 ! p+ Z, o5 O0 e3 u& A
2 L1 r; F4 e5 P' q* R, q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * e) F; K! a, U! C2 }
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"....Yes, it is."
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有啊!
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2 B& `1 B, J4 H/ k- i9 y"When you were behind the monitor, did you notice that there were * d8 D( U. g2 t+ O9 i) W. A; l
& E1 b! B7 k' F1 ~, `# itwo cables plugged into the back of it, not just one?"
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r9 p. F+ u# i" ]) ^5 s2 i+ @你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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P+ [$ l" l2 B- h5 _/ O( v8 T+ p"No."
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沒有。 f5 n, F8 ~2 c- M* B7 l
# x' Q% F8 ~7 e! l4 e/ O"Well, there are. I need you to look back there again and find 1 B5 F' d: d V O# @
+ W. H- _+ J* Y$ L' Y( a+ |& ktheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ; p3 a" F3 B* o# @4 I2 ^
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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5 {! W+ y: T# y% | y z4 V$ i# ntheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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! f$ v, o, V7 _, A5 H: ^- e0 a; y"I can't reach." * F% h7 U3 B4 p0 Q! Z
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我搆不到。
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+ o7 w! r+ w( c6 ]3 V7 P- L"Uh huh. Well, can you see if it is?" " N0 { C+ `+ x' S) J0 d% n2 |
5 O3 K2 y1 }1 f) y& p) l嗯，那麼，你看得到嗎？
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3 z' e4 J* ?3 F$ e& x$ S" G# p"No." ( Z; h; I2 O7 Q( {8 y0 q) t
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看不到。 & {2 W2 B2 I# z+ r
0 C3 S& T, Y& Z, a$ \"Even if you maybe put your knee on something and lean way over?" ) s- ]6 r4 E2 ]& u6 Q
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那麼拿個東西墊高，爬過去看一下？
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" ~4 T( y4 H. Y' g$ D1 A Q: u"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 6 E+ O7 k0 M1 @1 K! z q- v
) V4 |4 k! A- f"Dark?" " l$ t' g! h9 z7 N& i
" j2 y; V2 c* ~( m) b; ~5 A: k" _太暗？
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"Yes - the office light is off, and the only light I have is
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5 L& L: H6 R0 U, V* {' L+ ocomingfrom the window."
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" w8 N! Q0 }( N) y$ ^是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 Y" ^) ?$ f& c! n- P3 I
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"Well, turn on the office light then." . O4 _/ Z! j) @. ?9 [
$ I1 p" ~8 I h* G那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?" 8 c& x. Z E4 m
; y9 x% @" W m& A2 G. x/ \5 R沒辨法？為什麼？ , S9 E+ n, R& K$ M& p( L
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"Because there's a power outage." + u$ K5 S9 d/ v3 d' q5 A
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 3 n# P* g1 k7 u) _
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" # ^6 H/ p: H( e- ~9 m2 I
6 @( {% ` W4 s# w: y7 T停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 ?* \* _$ s" {5 E+ v6 v
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"Well, yes, I keep them in the closet." $ ~1 r7 J) c0 n; h' x
! j. r; t8 O" C! n+ ]嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 6 O& [- A4 {1 ~
1 T& \, t6 r0 l! g8 R+ i- Oit was when you got it. Then take it back to the store youbought it from."
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$ z0 y; r0 e& Z很好!去把它們拿出來，然後把電腦搬下來包裝好， - }2 O% z' N; v- f
" |$ p$ D5 h: d( X# u7 u就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 Q0 f" b8 T6 p" t1 H
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"Really? Is it that bad?"
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; B6 M, B2 `$ w, Q# r8 F真的嗎？是它壞掉了嗎？ $ G1 C% E8 |; `7 ^- X+ n% r8 \% g# x
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"Yes, I'm afraid it is." 2 H5 M/ c9 k; B' s
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是的，恐怕是這樣了的。 ) D: \& |+ B7 e! D
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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7 Q- i; Q" m6 K- n, \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
