Ridge Hall ¹q¸£¤½¥q
¤@Ó WordPerfect ¹q¸£¤½¥qû¤uªº¯u¹ê¹ï¸Ü
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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6 R6 D! t7 k- P+ Q"Yes, well, I'm having trouble with WordPerfect." / W4 F3 ~5 G" a. e9 m9 H
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C $ K4 o- S4 {! \+ `% v( B: C3 L
6 C0 j; s% w9 b) `$ r"What sort of trouble?" # y2 p8 m# u& D; [$ u- W
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& }" {9 C4 q6 z"Well, I was just typing along, and all of a sudden the words wentaway."
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§Úèè¦Û¤w¦b¥´¦rªº®ÉÔ¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 0 p- u" {. I$ d" g/ f
7 S/ @9 X3 O8 M: L9 A"Went away?"³£¤£¨£¤F¡C . ]1 M8 D: u/ [: Q' Z- r
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"They disappeared."
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5 |5 D1 c" e8 M4 Z U; M( Z% S; ]* U"Hmm. So what does your screen look like now?"
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"Nothing." ; n4 y* U5 H3 A3 D
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: @2 v" R( Z! U! K5 e* d+ b1 A"Nothing?" - v1 W1 O% j* r1 c, v1 [( f& i3 Q, g
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O, u, x- J5 I: G: _2 Z5 S, A"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 9 [, u4 d' g' {6 \
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"Are you still in WordPerfect, or did you get out?"
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, z" H! w7 S8 l7 `7 P2 q±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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0 T8 P+ {; A- i. P"How do I tell?" ! x( Q& N ~! z5 E) V- d, ?
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"Can you see the C: prompt on the screen?" 1 a! n/ U' ~+ ~) J1 l% G
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H
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. K) F! H9 m5 W0 C"What's a sea-prompt?"
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) 0 k4 `4 d# d3 Q" y( N/ j, `
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"Never mind. Can you move the cursor around on the screen?" . Z% g! N- D2 `3 ~ d4 L
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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2 h" W% _0 \. g"There isn't any cursor; I told you, it won't accept anything Itype."
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/ |. G6 N2 Z0 M¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 7 y8 g$ i' Y C/ Q" D, e: k
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"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H
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"What's a monitor?"
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¤°»ò¬OÅã¥Ü¾¹¡H
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. P$ w3 d) Y$ |& v q( D"It's the thing with the screen on it that looks like a TV.
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- W5 P& u' \$ kDoes ithave a little light that tells you when it's on?" # r& @+ B h* S1 K7 g. {# m
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# l6 a! s3 I m: M/ L" ?0 H' G* ]¦³¨S¦³¤@Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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I don't know."
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§Ú¤£À´C¡C
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H
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"....Yes, I think so." 8 E- a, d$ I0 N$ V$ G: o; t* m
7 n5 P3 N2 `: K. F3 |¬O¡A§Ú·Q§Ú¬Ý¨ì¤F¡C ! t% n$ F- [2 { G7 f& ]5 q& w. ~( Z
5 e7 r( ~/ ?6 ]9 v0 I$ R% {$ r8 m"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & M: P7 p8 h+ R
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"....Yes, it is."
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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; K+ ^7 T; a3 R+ ?; n- O§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H
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1 x3 V8 D3 v( J"No." " z7 r; a0 b) d, i
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"Well, there are. I need you to look back there again and find 3 h6 U1 |* ] o
}' {2 M# z/ a) Z1 itheother cable."
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´N¬O¤F¡A§Ún§A¦A¨ìÅã¥Ü¾¹«á±¥h§ä¥t¤@±ø¹q½u¡C
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: D8 i ]- |; B3 E( ~5 b"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C , r+ p1 o$ e( J' V& r5 ~
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"Follow it for me, and tell me if it's plugged securely into ( t! W6 m3 t* J: n) G/ z
! |3 e, e5 n9 jtheback of your computer." 7 F1 E# t" J0 E8 l
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0 z9 e& n1 h W; i"I can't reach." ) P7 L. P: F" F$ @; G0 b6 O
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"Uh huh. Well, can you see if it is?"
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"No."
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. L% n& X) `& b"Even if you maybe put your knee on something and lean way over?"
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4 |3 i7 D- G' y7 G" d¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! x4 i; C8 P8 s. s; R, G
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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"Dark?"
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~±¡C / `. y. [+ t8 E" v; b5 e8 [- b5 `. F3 [
" Q; D& U- o; Y" W$ V+ F"Well, turn on the office light then." ! b8 m) f6 U4 I
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"I can't." ) b; y$ ~6 _8 b8 n& v0 |
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"No? Why not?"
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8 \/ r8 v, K( J0 _& l% l0 x. f"Because there's a power outage." + \ {, B" L& o' p6 ^2 A: l
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"A power...... A power outage? Aha! Okay, we've got it licked now. ; G0 e& U' Y9 q7 \6 D
Z4 Z2 ~) f) P2 ~) }7 i& S7 gDo you still have the boxes and manuals and packing stuff / ]8 B' P! j9 l9 h& Z) I
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yourcomputer came in?" 6 @( |0 r! c. O. b% c- Q6 p% K
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¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H . @8 k# a7 H! p- K& }/ a+ ~
: g+ H y* N6 F2 Y"Well, yes, I keep them in the closet." ( @+ ~& |; B0 p( ~
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"Good! Go get them, and unplug your system and pack it up justlike ; Z# ~6 G1 v% Q8 X4 U" w! G
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it was when you got it. Then take it back to the store youbought it from." 1 j$ Y* Y0 H7 _( t) W
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´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C # d: g7 o/ @: ]9 `( D$ F( D
. a5 @7 ~4 [4 D4 e/ k"Really? Is it that bad?" ! ?9 A9 o3 @8 l+ i/ {
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"Yes, I'm afraid it is." 6 z" D' E; W/ ?4 Y" Z# K0 [. c9 F$ k
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¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C
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$ J, ^& c. R8 {8 F"Well, all right then, I suppose. What do I tell them?" ) c% E5 Y" e% c4 R7 Z
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H : |* W+ Q6 o( n1 p1 g1 a J' \( s. i
$ I6 C3 u; P5 {" |8 O"Tell them you're too stupid to own a computer." 9 f. }) l# y5 R! P5 Q! {7 \* }
! G) Y& s! y5 j´N§i¶D¥LÌ»¡:¡y§A¹ê¦b²Â¨ì¤£°÷¸ê®æ¾Ö¦³¤@³¡¹q¸£¡z¡C