Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 2 k7 [( S" E5 S2 g- x) ~
1 ~3 U" Y2 G) t& q6 `Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 l4 U# h, ]1 u9 F2 U
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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# L) H& t" J# t您有什麼問題呢 ? . ^' `/ ?' [$ o5 l2 P2 B G9 j z
/ P' ^5 N: R+ l7 h- U; y( i0 u" L: X"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " o/ S! \$ q# t% M/ @9 C
7 Y3 ?1 p8 k8 n& R9 F"Went away?"都不見了。
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"They disappeared."
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4 D$ E3 k! `& X% s它們都不見了。
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9 s! `& u: A* W( R1 \"Hmm. So what does your screen look like now?"
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9 M) M2 w+ A( V, I3 l! o嗯，現在你的螢幕看到什麼東西？
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"Nothing." $ y" z' Z1 y+ _$ Q9 A, g4 d9 c" J) M
- M: N' o# U$ d {沒有任何東西。 $ p+ A: ?/ \- a5 |! E: F" [/ e* P K
$ z: N/ v; O" T/ \/ r; t0 q"Nothing?"
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沒有任何東西？ ! I# ~5 T- |: v( g( l9 o1 U( x
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"It's blank; it won't accept anything when I type."
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' z0 T1 |- L1 _/ w- q! P螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ( B! D1 `* k: X; {; A
7 V/ [( t3 k- y1 y6 y, p0 P您是否還在操作WordPerfect，還是以經離開了。
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, s9 N: [4 |6 L! @9 H+ Y6 P5 B"How do I tell?" 1 L; A4 f7 x5 B9 h
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我要怎麼說明呢？ ) g, ?4 a5 Z' R# V% d
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"Can you see the C: prompt on the screen?" $ }* D: _7 x% k4 G7 ~
1 j" u& W* W' S- v你可以在螢幕上看到 C: 的提示符號嗎？ 0 u/ _. B6 R6 T9 W
" c6 K( S8 l* l. e0 ~9 v"What's a sea-prompt?" : J! {* G; }- \0 N7 A
: Y1 I6 |7 M$ L/ u; i$ U9 I什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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7 U5 e3 y* s) u& g"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ) _5 j/ B1 f5 }0 p' ~
5 C+ @( G# M$ D# q/ S螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 c4 r, u4 ^5 r$ y* f5 c
! [ x0 y0 ]( h9 S: g* M @"Does your monitor have a power indicator?" 9 J8 X8 i0 ~3 K3 Z; X& k
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顯示器上的電源指示燈有沒有亮？ 5 V/ y; t. `: T
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"What's a monitor?"
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什麼是顯示器？
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. g' l# a- d" s+ m( \$ v"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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4 Y: q- i+ W( ~& D S就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ : b& N) A% ^$ i
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I don't know." " f4 ^! n. d" y3 A
4 \% z3 G1 c3 p4 j: Q我不懂耶。 ! b( N' o1 }% e- s9 O3 S
2 D3 ]' I9 z9 Q9 o: @ M"Well, then look on the back of the monitor and find where
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! c! J4 P- x4 _8 t: Ythe powercord goes into it. Can you see that?" # K/ S9 R [+ i1 B) E
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 @# f/ H$ N3 o1 j
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"....Yes, I think so." 0 l# ]! p% m$ o: c( m7 E
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是，我想我看到了。
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0 k/ E* p. h) Z. ]% X"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " _6 X/ K& s4 [% c0 k: n, J
% N5 A8 \% R6 J9 |) g太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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; j7 H1 _. J$ a* h7 V) X"....Yes, it is." {' V) \4 C4 K* h* v( D
7 W, v7 c0 G0 q, \) h有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 2 g: I+ g) m" u
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * I' C# J) e+ G7 d
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"No." : e( L2 t a) q+ ~
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沒有。 7 n/ h9 T0 ]$ h( c: p% H' ^
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"Well, there are. I need you to look back there again and find , K# A* z. M0 P, A
/ _+ p$ s7 \: L1 c z2 vtheother cable."
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- B1 \1 p% f3 b4 B; J) i就是了，我要你再到顯示器後面去找另一條電線。
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, {# s) c5 |$ H5 ~) k"....Okay, here it is."
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6 z- s: n% v7 V# |7 iOK，找到了。 / H% w2 L: f( n$ e! ~6 D/ I
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"Follow it for me, and tell me if it's plugged securely into & f8 t7 l! a7 ~3 t
* \4 x2 D( ]+ n5 F' S: htheback of your computer."
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8 f3 E# g, W$ w* ~再替我找下去，告訴我它有沒有確實插好在電腦後面。 & Q( K+ c3 N! F; k6 _
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"I can't reach." ) g ?3 k5 @) e+ m8 M/ o4 B7 R
5 V" Z# C. P; y. U8 T% i* |我搆不到。
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+ Z0 x/ r# @4 Z"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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. q* [, A1 D4 ?7 p0 \ u8 h. r1 h"No."
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看不到。 " m6 r8 C: R2 L! L
/ o7 s- B4 @) c7 Q! c"Even if you maybe put your knee on something and lean way over?" $ S f, G5 \% k% V- A
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那麼拿個東西墊高，爬過去看一下？ . C9 L# a$ P" @# X- a% t" v# ]
7 t! ^/ ~; V8 V5 C"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 R' Z" X8 R# C2 y' J+ O
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喔，不是角度不好看不到，而是太暗了。
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2 A8 O; U7 Q* L n! e/ V"Dark?" * I! q% U \3 ^
& z- K* g. _; l5 P太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." $ ~' A, B. ]4 g* x" u
7 G6 A7 V* ?3 U8 d$ C是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 w7 y; V( U5 f4 j6 [" C- O+ n
* ~- X" U( Y/ f3 Y2 A"Well, turn on the office light then." 3 a% \2 u3 v1 s3 a
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那麼把辨公室的電燈都打開啊。 4 o$ I$ t1 m9 P4 _* C& K
9 q; k+ F/ u% d$ s"I can't."
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4 d, j5 W6 s3 v; x; D% K沒辦法。 ' @5 X- l9 W$ W& z3 _5 J, S8 J, C
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"No? Why not?" . n% W1 Y0 e F; W) C9 O8 M/ n
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沒辨法？為什麼？ 8 u. F/ A/ e# b' q8 B. S, N/ o$ E: n0 C
7 _3 {! C7 I9 h) k$ r* e"Because there's a power outage."
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因為停電啊! * I% R% `- s6 |- ?
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ! N* ]" r; P* @5 Z# f
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yourcomputer came in?"
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9 f: f0 A; O8 y% |- G; }停...停電？&#@!(& ，喔!OK，現在開始打包，
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, y ]' Y. w! Q6 y0 D) x6 q" Z: v$ n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ g' G/ F* o' |
# K4 R! N4 }, C* {"Well, yes, I keep them in the closet."
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# `: J3 w1 L% }! h& _: `. X嗯，是的，我已把它們收在櫃子裏。 ( K' B; O5 n+ g1 V1 j$ R
% S8 P j! Q& p+ [# f"Good! Go get them, and unplug your system and pack it up justlike / V! K. e6 o6 E n
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it was when you got it. Then take it back to the store youbought it from." 2 k$ Q. `8 D: e+ n8 B& j1 H
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 P0 R) N' l @; W4 _6 G: W6 K( p
7 o! b) g4 r4 I2 Y& L8 @就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 `+ i; r" P( N) x) R
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"Really? Is it that bad?" ( o7 |9 }' Q1 d/ b: J
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真的嗎？是它壞掉了嗎？
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' w6 ^1 _* @. _/ n8 ^3 x2 [& u"Yes, I'm afraid it is." ( {. N) n: @. ~& V$ }. f( ]8 ~
6 s; W" d- o1 P) o' ~% S是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" # J: _' V1 E9 k3 M, v5 j
! f' B, t+ R. [8 c" |, U2 g! ?喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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9 u8 u) P( I4 z: J, H1 o"Tell them you're too stupid to own a computer." ) O* V2 }4 d; W. k& d0 ^6 m4 k
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
