Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 T4 Y# G6 N+ f"Ridge Hall computer assistant; may I help you?" ; A, C5 d- h4 U# F; K
) M! G" _# @; U* bRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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' Z% D9 W# a& b是的，我有WordPerfect的問題。
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"What sort of trouble?" . \+ j* f" ^! {! f0 K& l0 b$ v. ^
: A3 q+ R+ z/ S2 w2 b您有什麼問題呢 ? * b6 k) r0 M2 U. Q! `! Y' f* R
0 n# g, s- [. T \- a7 J4 j& x8 |"Well, I was just typing along, and all of a sudden the words wentaway." - p7 m6 ~" E" Y1 F. l
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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, T0 p8 j& ` N7 T" c"They disappeared." # q( W( l$ X0 J1 r5 J# F* v
! k1 F0 |3 s2 h0 u l* ~它們都不見了。 . Y0 @+ R8 x! W; S# G. W. }; ]
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"Hmm. So what does your screen look like now?" 6 F( D3 I7 Q( m/ @
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嗯，現在你的螢幕看到什麼東西？
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! N' n9 ` `$ z5 Y, S4 D6 `9 F5 l6 M7 z"Nothing." 3 P% o& }- R% y% f
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ : ], n- f) r# d# ]4 B
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"It's blank; it won't accept anything when I type." ( m, N5 e5 d5 C- O8 _! L b4 S
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" / x! C5 G; v1 l, P2 H
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" , I; X3 K2 T" f% Q' P2 {
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" * B$ T( E5 W/ [$ O
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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@! J4 L# u4 L/ S4 |3 j什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" / r5 S' C# d; g- [& H
. S; o) m3 b* R# u+ G$ w) R不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 T* j" V# Z/ P5 |
; y9 s5 ~9 B* n1 n8 T/ M2 ~"Does your monitor have a power indicator?" 5 d8 k% t+ T" K$ O7 z
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" \1 ^' y" s7 t8 V! p
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. $ C/ B- P( L3 Z& Q: y
2 P- B. q- ]6 T$ k9 O% CDoes ithave a little light that tells you when it's on?" ) ?' J( a5 K' c8 }) k, U* k
7 }' A* s5 z9 o就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ * a6 y6 w( d2 `- u, R
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I don't know." 8 P; X1 Z5 p5 d6 r3 |. f; {
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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, n: p1 z4 S9 P" |' kthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( W$ J, ]1 M( G8 o4 X/ r9 F
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"....Yes, I think so." e; z; s2 _' o# p( b1 i
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是，我想我看到了。 & h0 T5 p ]# Y; ?; V
9 Y+ M" `* ^9 C4 `! G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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3 D' o* X. r9 J) ]2 y' r"When you were behind the monitor, did you notice that there were
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' g" `$ C! H) \( vtwo cables plugged into the back of it, not just one?" . z. S1 S- U) G* B9 C0 K( ^( k
) m0 W/ F$ L1 N$ x( c* V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( V% S6 J/ u* e+ ^+ |0 B# f
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"No." & h" w/ U# E3 c# y5 Y3 t
9 u( m1 V8 \, D% U; c' k6 g沒有。 . t1 w+ f; j) K! J6 n$ R- T
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"Well, there are. I need you to look back there again and find
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) G P3 ~7 E1 d$ W" wtheother cable." 1 b7 J& ^' d1 r8 H! s
5 \: ?0 Q+ M' r: z# p: {就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) y5 w9 V6 }8 i% k1 c
, K2 V" t* z# b, U$ q6 G7 R0 T再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 h, E. `5 [) ^' }2 h# |- C# _8 D/ [1 Y+ s
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"I can't reach." % \' v: q2 g: O9 m+ V
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我搆不到。
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+ u% p9 Q9 m- @4 ]6 N# I"Uh huh. Well, can you see if it is?" ; _; V0 M$ h+ ~4 A+ I
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嗯，那麼，你看得到嗎？ ) q$ z2 h. c( o( X( B# G
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"No." . J+ J# J- M7 @5 b2 A* A
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看不到。 ! x( W { B! e& z" }$ W9 J
) q4 U$ U7 E1 j( |# ~; S6 A+ m"Even if you maybe put your knee on something and lean way over?" - Z$ F0 j: z; x1 h$ Q
0 b2 d& J# Y( {+ C2 i9 R, B9 I那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 |$ [; r# {9 G+ @
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喔，不是角度不好看不到，而是太暗了。 ) Q7 O% B2 \, w% k5 p5 m3 e/ r
0 q2 q0 d) Q# T8 F; K: N"Dark?"
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太暗？ ! L8 {; ?1 T8 f) o- U( ~+ h
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"Yes - the office light is off, and the only light I have is 0 y2 V2 e3 P0 F H+ p2 {+ y
0 F( c+ r% T* O: Ccomingfrom the window."
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' Y3 L5 w1 Q4 l |0 f$ V/ z5 i% C1 N是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; U# D7 T* o9 T
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"Well, turn on the office light then."
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( a# M4 w1 J4 w: {2 d那麼把辨公室的電燈都打開啊。 . M' C Z4 r5 u# a, p
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"I can't."
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- O1 a4 I3 N) s# H1 s. l, S沒辦法。
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"No? Why not?" ' M' |) K& A8 N1 U' f8 A& ]
% Z" V* f' u- \沒辨法？為什麼？ [! w; e/ a& B8 |* P# v9 x. W
& k1 ]- r; u/ @* Z8 ]. U2 d# w"Because there's a power outage." + ~" e7 t* G* Q* v5 d0 F
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因為停電啊! / O" d6 n% [$ Q$ X Q; ~
1 g x B% E1 I* f, B8 X- j8 T. m) t"A power...... A power outage? Aha! Okay, we've got it licked now.
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" P5 r# Y X4 S, N% \( IDo you still have the boxes and manuals and packing stuff . {8 {4 E0 a- Y! q
6 s: w0 s# o4 k3 Q/ e8 m$ jyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ( c+ b" F* _2 n: D
* T3 W$ j! l% L) I5 u2 W電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / b5 a1 p( r* K$ M
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"Well, yes, I keep them in the closet." ) |1 \# Q! X4 ~# R; I) D
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ' A$ j- U' J: {4 Y8 q: x% L$ ?
* r' f g6 b V/ z6 zit was when you got it. Then take it back to the store youbought it from." % z0 N* ~/ Q4 l+ J+ Z
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 k3 B% i! R- T$ q- Z
1 W; y: \; e: S"Really? Is it that bad?" & @8 B5 J: I, R/ T8 l6 d
Z7 }! ~/ X; J* c真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 / u6 r7 I2 P3 n" y
3 T( s' H# i* g" I" T, B; J1 ]"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 d8 y# r) F3 N2 u8 P& _! p"Tell them you're too stupid to own a computer."
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8 K: r0 t$ J% C1 h8 u+ h l) p5 E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
