Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" / b" F$ i) p9 U. ]0 ]. S( z* M
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . Z' A/ A9 {* h) r; M
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"Yes, well, I'm having trouble with WordPerfect." - U+ m# B- b5 }8 j9 ?; W
+ ?% {- z6 J( ^: G) M! v是的，我有WordPerfect的問題。 4 D7 H( Q8 n. \* }& H0 A5 [
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"What sort of trouble?" 8 d" ^/ _/ u& u3 d9 Q% O4 l- s! y
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您有什麼問題呢 ? ' s9 S- f% t7 i% e# V
* U8 e$ y) {1 n* S0 ?* r"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 " S5 F/ O) @% s- A" r" A
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"Hmm. So what does your screen look like now?"
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F+ l$ r# b; i x R嗯，現在你的螢幕看到什麼東西？
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"Nothing." 8 ^; w) V+ Y8 J6 x3 B% C4 z7 Q& Y4 {
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沒有任何東西。 . W' @+ }4 `. p9 Y
0 l) f& H% p; E {"Nothing?" * k: {! o2 ]5 K3 x
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沒有任何東西？ 8 S1 @9 j7 i2 _, E0 ~' d3 O# Z: U% {
& E m3 w1 I$ ^' E8 v9 E/ d"It's blank; it won't accept anything when I type." # ^. ^2 ~1 j+ f9 A
5 S! m1 f) w5 O3 a" d螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 n, k* A5 \; L d( k" |# P
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您是否還在操作WordPerfect，還是以經離開了。 - d# z+ u5 H) ^" N4 u* @
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"How do I tell?" * i% c0 E; K, }5 J# V% l- R
$ h8 \+ g& l, q" Y我要怎麼說明呢？
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: O7 a5 y$ g/ n( C% S% m"Can you see the C: prompt on the screen?" 9 p: e& g( a4 W: D( E3 m
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你可以在螢幕上看到 C: 的提示符號嗎？ 2 y+ ^* d! M9 `5 b$ z
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"What's a sea-prompt?"
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5 N0 A" T/ ^9 k什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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/ \+ D- F2 O, ?) w% y' {# y/ ^# k( f"Never mind. Can you move the cursor around on the screen?" 6 C% B( ]8 f7 |
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不管它了，你可以看到游標在螢幕上嗎？
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( P9 u$ ^! k) g8 d4 B% H( n"There isn't any cursor; I told you, it won't accept anything Itype." ' K X0 D- a5 a3 P) f( ^. M' E
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * [* y4 u1 d. }1 @
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"Does your monitor have a power indicator?" 4 Y, x% t$ t$ h
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顯示器上的電源指示燈有沒有亮？
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; ^" H( c, ] Q a( ^. U"What's a monitor?" 4 f4 V% v3 V* W' y
6 n* }% V; ~5 y5 Q) j什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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3 P0 P* L7 }8 i6 p# X就是那個看起像電視的螢幕， # P' h( A2 f( Q# C1 z% q1 m
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有沒有一個小光點告訴你它是開著的？ 1 H6 X0 _1 Z2 t: |/ Q! I
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I don't know." 7 Y' o4 ]1 q' C' n: t0 r
# e( s8 k6 A n6 {0 |我不懂耶。
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"Well, then look on the back of the monitor and find where 7 h3 ]! P! L# }! G, c% e& l
$ T. ~8 `& H) n/ z/ ]4 n# Y0 dthe powercord goes into it. Can you see that?" $ g+ d7 v" T P& }' u3 i( i
+ } O- f7 r7 x: q* ]0 \那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . c/ Z( D- I g! k+ @
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"....Yes, I think so." * q, g3 ~* O+ N! r v" Y( {* _
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是，我想我看到了。 / o+ H( _. Q+ p! r/ ?0 K5 U' K
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 q/ v8 }! a$ ]太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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7 |9 @1 ]0 n( P"....Yes, it is."
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有啊! - a: ?8 s0 w' f9 E4 [+ G8 Y
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"When you were behind the monitor, did you notice that there were
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% z: `* q$ E w* M9 n- G b- ktwo cables plugged into the back of it, not just one?" % }/ ^; S* e X
' s" C. _- V' b& ?* Y3 Z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + O: M5 G/ t- s. C/ c8 W
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"No."
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: \: e! T5 L; o6 v9 Y. z* g沒有。
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"Well, there are. I need you to look back there again and find
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+ F2 G6 s; I+ _2 [5 E0 d! ctheother cable."
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& ~; D7 W `0 w, `0 Z" g: E就是了，我要你再到顯示器後面去找另一條電線。
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" P% Q" i$ x: Z! g8 c+ o! s"....Okay, here it is." 3 C& n4 R6 P4 o" v, J3 b2 u7 F
, z7 r9 d) |* |, B. a' YOK，找到了。 . { g: c7 K7 ^9 f; p J
& a; P; D/ K! m"Follow it for me, and tell me if it's plugged securely into - E# G8 b# i( f
% W) ~7 q% \& `0 N1 Stheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 v2 Y; H3 D3 M7 j. t
; `0 m* {5 M2 y( b( x4 K"I can't reach." 6 b4 s; b9 S# Z+ Q h
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我搆不到。
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"Uh huh. Well, can you see if it is?" 2 I2 ^: ]" R. ]4 n; p( f
! R" f- L/ x" s8 G# E+ ]4 m; W嗯，那麼，你看得到嗎？
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"No."
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; ^. R5 d' E! s看不到。
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"Even if you maybe put your knee on something and lean way over?" 6 w0 L+ ~: S% U1 z! }( U; d: _
% Q k5 ~, J- _8 g那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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$ P7 \" O5 p B7 K4 V2 _( @"Dark?"
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5 f2 k$ E' e4 N7 N9 P% l太暗？
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"Yes - the office light is off, and the only light I have is
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9 _! G% z; W& y( Ccomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' K# H6 g' Z2 R# U# c+ @
3 D) M8 p, F3 Z# K) n' p* u3 X"Well, turn on the office light then."
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' U2 b% ?! B" o. A那麼把辨公室的電燈都打開啊。
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- ^* Q5 R$ _& w$ R. G: L9 Q"I can't."
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, t1 A ]' K1 d: k5 @8 d" T沒辦法。
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% Z8 h; b/ u2 r8 @5 D"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." 0 E; A0 P/ `: r3 @% ?
7 \6 `2 Y2 {3 B! f3 H因為停電啊! 1 a% W1 d- M# Z; r( R
1 C8 B2 |4 m4 g& R& v! d9 H: _"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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) h) l8 y8 Z4 r, i6 xyourcomputer came in?" + N: {7 R [' y* z4 ?- H! @5 c; B
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停...停電？&#@!(& ，喔!OK，現在開始打包， 2 z5 a* ~; ^) W% G9 C9 _( Z3 H
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ; s. ^) C$ o) A! t' y N9 a
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike - J0 Y. d! z+ G: \1 Q
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it was when you got it. Then take it back to the store youbought it from." 8 H5 x g5 B; Y5 W1 U) O9 ^" x
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 X( _8 X' r" }/ u, ]就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 R5 X' V) Z5 }
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"Really? Is it that bad?" . E* m0 r2 `/ n1 M7 r
4 o: T+ Z" H. `真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ) b# J: |& r2 A4 ~, C8 e7 m7 f) P% T. P
4 G4 Z" w# V2 i3 ~* k2 J2 G"Well, all right then, I suppose. What do I tell them?" , Q# R/ f" O, L2 o& Z/ B/ ?
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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! l( R" b) k3 ^( ?2 P1 Z& ["Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
