Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 8 Z1 B& _9 `3 A" x+ @
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Ridge Hall 電腦公司你好!我可以為您服務嗎? & y# }+ E4 z- {- Z/ _# d) d
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"Yes, well, I'm having trouble with WordPerfect."
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9 n+ b6 l& {6 B. W+ a2 L是的，我有WordPerfect的問題。
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: R( \- e$ x. Q: S! L" W0 t: C"What sort of trouble?"
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% ?; k; a4 `- @0 T您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." . y9 {3 n& e5 j7 G
6 _( f) n# {% L9 s9 V* X+ ~我剛剛自已在打字的時候，突然間所有的字都不見了。 0 l( U: I4 G8 W4 V; c( F+ a; H
4 N- a, b P2 ]% A# f"Went away?"都不見了。 : r4 E4 B7 i) K( c) E: h( X6 o
9 n5 ], n" X( f5 X"They disappeared." ) C0 K+ P, l& y% e* ]5 G
; b7 E/ W6 P# Q, }/ O) v i4 D8 T3 H它們都不見了。
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% e0 b! |" }3 d" u1 F"Hmm. So what does your screen look like now?"
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8 y6 K$ `0 Y9 Y- y3 r! x3 ]/ g嗯，現在你的螢幕看到什麼東西？ 4 m( z6 m$ b! _' U4 b# f
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"Nothing." 9 y: u, D2 ^8 i! o% t ~3 a) Y, o
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沒有任何東西。 0 M& ]& |7 ^- j* K
* U+ K8 d0 ]0 N# s( L. m% r"Nothing?"
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9 g* \3 ~) \! z5 C, J沒有任何東西？
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: p: f/ G3 b6 M; ~) b9 E* u"It's blank; it won't accept anything when I type." . a. x" E+ ~4 L) I7 i, M3 N. p
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" |; u1 g$ d( z& S& @
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您是否還在操作WordPerfect，還是以經離開了。
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& x3 ]& ~- `" E9 K- e2 i. M- U"How do I tell?" ( w* m$ P) p6 S$ O
& c& O& ?0 A: G& T" |6 m1 P我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 5 i: K$ y2 Y& s
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你可以在螢幕上看到 C: 的提示符號嗎？
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$ K8 K4 ~- F2 d( C$ [! r5 h"What's a sea-prompt?"
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: t; T; |# ~# v& @ R* G4 P3 G$ F什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . ~' ^+ X1 u# z8 T! S
1 ]; V- U5 _% ~3 E2 b"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 1 y {! F0 E3 j9 z1 \: h3 V! j5 ^# s
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"There isn't any cursor; I told you, it won't accept anything Itype." 8 o+ |5 C) _9 n+ D
% I; }7 s, U& M, Z9 \! M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : k3 A; A' c: g0 Z6 m
: I2 A9 T0 k& v"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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6 B+ b+ M$ `+ V" W) r1 V5 T"What's a monitor?"
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( H5 B6 [! v1 J7 V什麼是顯示器？
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9 K% t; s& t% O1 {$ f' E: a"It's the thing with the screen on it that looks like a TV. 1 ]- F) ~- T/ S+ f( p1 S* K
0 a, ^* C$ k3 k! [- W# wDoes ithave a little light that tells you when it's on?" # L% N5 i; e( @" ^
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就是那個看起像電視的螢幕， : S4 j2 C8 \: m, m2 P
' t+ b u0 y5 {( D5 y+ q有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 . ~9 f6 w: S7 X% Y7 j$ ^
" C# L: r7 R7 ["Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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. n- [0 E3 A1 J0 t/ s5 G% X+ z那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! m/ R, M8 R% Z) h; } @! U3 n
$ I. k$ y( M' y* Y, N& f"....Yes, I think so."
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/ Z( Q! O4 e+ H8 j( `是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . b' S \5 B3 G
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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S6 ^7 \& ` P. e有啊!
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"When you were behind the monitor, did you notice that there were 5 H8 z7 q+ j0 Y" Y3 g4 L, p
/ k" G7 x; d6 j( ~" f( Atwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 S, n" t7 L6 N9 z/ r- H- f; l( B
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"No."
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. r0 j+ m- A, x0 `) {8 h沒有。 $ v3 x! U& ~& m# n# Z: n. U& O6 B7 z
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"Well, there are. I need you to look back there again and find 7 M# f* `6 s) m4 b3 M, @+ ]7 c9 G
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theother cable." 2 c4 {: j- U4 r
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就是了，我要你再到顯示器後面去找另一條電線。 ( M' ~5 l, N: _/ E1 t7 g
# c' k/ a* S" } Z9 k"....Okay, here it is." / s, a1 j3 n) A8 E/ G; j( Q
0 o4 ?' X7 U0 F- Y8 m1 @; _OK，找到了。 : j/ o4 \2 }, s
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." . A) N% Y: n2 l( `, W
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我搆不到。
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"Uh huh. Well, can you see if it is?" . l& N6 p+ I w' U
, ~# R6 Y0 \2 B( |( H嗯，那麼，你看得到嗎？
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, T% N1 l# Y1 ?"No."
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看不到。 3 j8 V& Y. w3 I( k9 q8 x
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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9 U3 N' V, m+ |"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 k+ i5 @) `/ S& _. _0 O& Y
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太暗？
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6 z+ d, b' E; o+ f1 J"Yes - the office light is off, and the only light I have is
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7 C) B' i5 m* h% e. v4 }comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, i2 P: y7 E2 h y' }' N1 ^$ ["Well, turn on the office light then." ( c4 w: ? y# f0 q- `
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那麼把辨公室的電燈都打開啊。
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& u: e6 J0 k* S/ F' t6 B"I can't."
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3 {' v/ s, L/ M3 Y. O s沒辦法。 4 L4 v: @) f: f ?8 j
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"No? Why not?"
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* Q5 n0 n2 L0 }" e( I; J. E0 G; W沒辨法？為什麼？ 3 i: m6 j' i" w& z% y
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"Because there's a power outage." # ~: o2 g! M( O: t1 F* H# P1 h
' D3 V9 Q" O* h4 j9 S6 g# B因為停電啊! : {7 L7 u' ?1 q# j
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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5 M# I6 Q# D" ^$ @5 n6 sDo you still have the boxes and manuals and packing stuff 5 H6 o0 [( ^) {, A5 L
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yourcomputer came in?" 5 M8 I. }* Z9 U) R
- X4 b6 L% o" g8 S A停...停電？&#@!(& ，喔!OK，現在開始打包， % P7 V% g: j0 O; x
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ {$ Q* P3 T) K9 E- z+ d3 N
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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# D0 K: T' f9 d4 L" a$ J"Good! Go get them, and unplug your system and pack it up justlike ) w% K# z) K/ {) B3 T
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it was when you got it. Then take it back to the store youbought it from." - z" }: V; }% F% I/ x
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 B$ |6 }3 e" |- E
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"Really? Is it that bad?"
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3 T( k/ w r* E6 y/ s真的嗎？是它壞掉了嗎？ 4 N% U0 n1 x: o0 R1 z
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"Yes, I'm afraid it is."
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3 {; ]8 N. v3 z9 J8 L是的，恐怕是這樣了的。 - P$ g9 Z S0 S4 G! F/ Q( D! d
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"Well, all right then, I suppose. What do I tell them?" ' U0 I- o2 @* P2 N
, |5 O1 H/ ]- G0 o2 t j! f b% |喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 t+ |& J* S% [) J6 c/ p
* F( \# u* R: F"Tell them you're too stupid to own a computer." 6 F' h# Z. g) v
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
