Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ( v9 e: O" k0 e
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"Ridge Hall computer assistant; may I help you?" ) H! ` ^2 T$ _. D9 f& Y
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." - R! X1 W* `* a6 `) Q- Q
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是的，我有WordPerfect的問題。 + e. c; F& k8 N7 D3 D/ b2 n$ Y
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"What sort of trouble?"
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3 F. d0 b! w4 z' J; g0 n您有什麼問題呢 ? - i; F9 u- c/ Q. n
. s' A6 s0 a$ w, K"Well, I was just typing along, and all of a sudden the words wentaway." / L5 S: \& M3 v, |
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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) s/ b9 k# s: L7 f/ B( w, r" z"Went away?"都不見了。
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4 I9 p+ \) I! G* u3 O4 o3 w"They disappeared."
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' [0 ~! N |- {1 T" N2 q0 d它們都不見了。 4 M) o1 l/ e+ U- x G
8 {2 e X! s, P8 `% ["Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ + x& Q' F9 e- h; ?& G
5 S' S& N& C8 h" n, V5 y* ~; G8 m8 g"Nothing." ( L+ L. W1 f0 r9 n7 b2 ], X7 V
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沒有任何東西。 ; Y( }* n& n6 e1 F
5 ?* ?- A1 @. I; N" r% i"Nothing?"
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$ j& X( M4 h9 `沒有任何東西？ 0 W, h/ F4 e9 `& L, g
7 G$ l6 V3 `; f8 S"It's blank; it won't accept anything when I type."
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4 g* ~, }; t; k7 H! p螢幕是全黑的，我打的字它都沒反應。 ; F7 o0 l5 V- Q1 s
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ! \4 b6 z8 ^) L9 ] _7 u# p
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我要怎麼說明呢？ - y# V+ U. B5 W/ \1 N5 }) k( E6 P8 Q
% r; _, {9 G- B P"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 0 a' y0 v1 m$ g6 T& I+ t) F% {
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"What's a sea-prompt?" , T: T1 K' c' d* ]
5 u4 J; s0 t9 G5 T4 j什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' S) v( {% y$ ?6 F3 |4 n
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"Never mind. Can you move the cursor around on the screen?" 3 f2 i7 v! C- G7 p
! |- i" I* x0 j: D4 S) G不管它了，你可以看到游標在螢幕上嗎？
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) z% U- ?* ~3 @$ S"There isn't any cursor; I told you, it won't accept anything Itype." $ J+ i1 K8 W- X& d/ a. @
" b' o$ R! O8 ~( W" q! R螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . I z5 @- {3 B$ Y3 ^6 G6 X
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"Does your monitor have a power indicator?"
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x, U8 g5 e8 F* S顯示器上的電源指示燈有沒有亮？
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; l/ ~1 }/ \0 E- N1 N* l* j"What's a monitor?"
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( b+ U V$ v, O. U8 d/ K什麼是顯示器？
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& u3 z# H& {. G9 a"It's the thing with the screen on it that looks like a TV.
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+ g9 i' V& Y& H3 w+ DDoes ithave a little light that tells you when it's on?" + P7 `& R; ]8 z1 \1 H
0 j& l, {) j7 X就是那個看起像電視的螢幕， 7 }# l+ g& I) u! f
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有沒有一個小光點告訴你它是開著的？ 9 r& o! n1 m# B& I9 a, }# X
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I don't know." 0 C( @6 b$ M. ]* A, i/ S
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" % X" g( s) V, v
; a! [8 X0 R1 |那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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/ i0 k1 J: S8 L/ E/ J, \"....Yes, I think so."
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1 X$ U& [# G; ]# N, b是，我想我看到了。 - ?1 ?% v: _- F0 I+ B) g a! W
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* b8 o3 G! k" ^/ p4 d# Q" S6 f太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! C9 M/ B" b/ U/ j+ l# v3 q4 r
# S' Q! N, f3 n( e/ f"....Yes, it is."
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有啊!
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& y7 ]' T* P( i; r+ m* Y7 k/ ]"When you were behind the monitor, did you notice that there were ( C7 _4 M4 k! Y/ Y3 F4 g( @9 ^
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two cables plugged into the back of it, not just one?" & M- u+ O% e. Q
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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% j8 O A; R2 P$ V5 u9 N$ S"No."
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沒有。
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* ?4 A+ l) v; f" j, a& R"Well, there are. I need you to look back there again and find
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, _$ Q( X" E/ N; g; z/ etheother cable." 4 i/ _. _* x h, {
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就是了，我要你再到顯示器後面去找另一條電線。 0 t: A4 j1 {$ ^- b" [
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"....Okay, here it is." 6 u! w/ z/ S+ T
Q- j5 E9 a8 n6 X4 O6 nOK，找到了。 / u& R: g4 I6 d' Y7 S6 i
5 n9 H# P& X# J! k2 [( e: b& E"Follow it for me, and tell me if it's plugged securely into
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* m$ X# @2 }! g7 s' A$ ^4 w3 h7 _theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' [4 Q: C5 X, S+ d3 E1 S"I can't reach." : k/ G3 [* z% r$ P5 {0 z1 Y3 k
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我搆不到。 7 N, G6 M' S3 z H5 n% R
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' |- Y7 R( A5 n3 \9 M
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"No." 6 }$ C8 M, T& z( I1 c
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看不到。
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# \- d3 K& l0 x0 ?- `2 G"Even if you maybe put your knee on something and lean way over?" ( K, ~ ^0 k _8 x- j
, [/ t5 S( }( W7 n6 t4 p1 V那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 I+ h- F: {8 ?, j4 z
0 G- Q( E' |0 n# j: ~) y喔，不是角度不好看不到，而是太暗了。
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& w2 v. Q" O+ e5 A3 w z"Dark?" , T; P- i! [9 X9 F" o3 l) B, Q
- H3 L) v6 y i. S太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 6 ]! y P" j( a/ A
* S9 j9 s- U0 b0 Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 [: U0 Y, M( C
9 o; s) @4 W; n. |7 H/ J"Well, turn on the office light then." & ^% {% l% G( i% \' w; s
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那麼把辨公室的電燈都打開啊。 - ], t" a- Q( Q
+ L' p2 W1 {1 }. e* X3 D( s) ]9 {"I can't." ' v6 J/ X; `/ [" A
- E8 |6 Y1 Q- o) K5 ?7 y% ^( J沒辦法。 3 m* C6 h, i0 m# S' ~
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"No? Why not?"
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5 U5 l0 r/ x7 w# {. d( c沒辨法？為什麼？
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* B+ h" A: A: S! V; `" \"Because there's a power outage." : j5 a+ V1 |2 ^4 f: |: l3 A
/ } }/ w; E# g a% A因為停電啊! ) u. q# `( f4 b' H3 ~2 N6 X! b
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"A power...... A power outage? Aha! Okay, we've got it licked now. ( u$ \3 K0 i# K4 M4 L5 c
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Do you still have the boxes and manuals and packing stuff
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0 q' c6 ~' S( W3 w. C' \! [5 dyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 p7 {$ Q, E+ k2 W
5 {& F) t& t% V4 X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 D' B$ p1 R# M* C"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 6 U$ n- G9 U/ }7 K
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"Good! Go get them, and unplug your system and pack it up justlike 3 t# S" W: h+ c; [7 |
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it was when you got it. Then take it back to the store youbought it from."
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# w4 g/ y+ j: v8 }3 P很好!去把它們拿出來，然後把電腦搬下來包裝好， + r9 C, C/ `" c }% v6 |
S- m1 h4 u& ^# d" C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * [9 m+ M) m2 ~4 q7 k( ^2 [
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"Really? Is it that bad?" ! Q0 B, u ^ `& w
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真的嗎？是它壞掉了嗎？ + v1 n: i3 Z3 A6 ]6 k! J9 W
( o8 V3 `7 U, J J" U. h+ B"Yes, I'm afraid it is." + z+ g! W) w0 J0 B+ t d0 e
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是的，恐怕是這樣了的。 * y# W8 n& a! O: ?* z1 Q
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"Well, all right then, I suppose. What do I tell them?" 5 L. n/ K6 `) i3 `8 R @. }
) ^- ^: T/ ?8 ~1 V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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* `7 G) Q/ j d8 u"Tell them you're too stupid to own a computer."
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. F& ~3 l2 |5 K7 q# p就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
