Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * p1 c7 z3 p! V/ \9 {5 K, R
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"Ridge Hall computer assistant; may I help you?" 1 V; |% m" P% W' N9 \5 O9 \
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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4 y2 A; t2 L$ e% e! O4 k& m/ {+ b"Yes, well, I'm having trouble with WordPerfect." / [1 K4 B ^4 J, a
' G6 ?% E* b! g0 E V1 @, d是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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) t* Y1 R+ e$ i5 x$ Q8 ~- E# q"Well, I was just typing along, and all of a sudden the words wentaway."
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* p" E2 V5 [6 B: O0 I8 W: j我剛剛自已在打字的時候，突然間所有的字都不見了。 . q- x. V* i3 S+ X p
+ X3 D) H. J5 Q) g* d"Went away?"都不見了。
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- N* J8 F3 o8 t) l"They disappeared."
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; y4 W7 D" ?: o4 P' c它們都不見了。 * }# h2 C% e! E) e7 {) R
4 g( H2 R& Q- E"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ / n. M( e" _6 A8 S u0 h9 g" ]5 _: \
; ~. i* V; G3 {' ^"Nothing."
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# U; g' |; I* e; M! @" d沒有任何東西。
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"Nothing?"
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沒有任何東西？ . S6 v5 j4 `; \
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"It's blank; it won't accept anything when I type." k" l, ~& X* c( _# f
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螢幕是全黑的，我打的字它都沒反應。 - y" f" `/ [ r9 @- ^- _( E
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"Are you still in WordPerfect, or did you get out?" % j+ P/ s# y+ O+ q y% i5 ?7 Y- a7 h
$ X5 {: h% c+ ~4 ]. {8 I! Y- i' h7 v您是否還在操作WordPerfect，還是以經離開了。 , C. v) I! G, f
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"How do I tell?" % x9 V: m( L# S+ ^
7 P9 ?- C4 \- ^0 V1 G/ v6 ~4 F我要怎麼說明呢？ ! W* x3 f2 k. U: f6 g
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"Can you see the C: prompt on the screen?"
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$ m' V# v2 B$ S5 S你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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9 x; i* V* i n"Never mind. Can you move the cursor around on the screen?" 0 z/ B9 P2 N- z, P8 ~8 |8 x# b7 L6 [) D
+ h7 y# N+ B: d) G3 d2 h8 F# r不管它了，你可以看到游標在螢幕上嗎？ ! [4 L c: I; [" Y$ h9 z
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"There isn't any cursor; I told you, it won't accept anything Itype." % o8 B* G- J7 o- D- f0 P8 \* B! I
# B1 V! X+ _) K/ \ ~螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " |* k- Z" t& K1 k
% I* x8 G5 H2 ?" j1 F! P6 }) I"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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! T2 n, Z% P( @: c! g什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 6 A4 f8 @9 p- l1 l
0 T0 h K5 `7 e: iDoes ithave a little light that tells you when it's on?" 9 z2 f* A4 z8 ]) H1 o$ C+ W# v& d
$ D& _% o) J, A9 h7 x8 \就是那個看起像電視的螢幕，
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. K+ ?9 h1 r* H有沒有一個小光點告訴你它是開著的？
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I don't know." 5 s1 ^$ H& A0 D, d& c
3 [: K! E- A5 h' r ^. k我不懂耶。
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"Well, then look on the back of the monitor and find where 0 q3 X1 r. j" {
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the powercord goes into it. Can you see that?" , K1 r, z& d" y1 _* \7 e9 V9 X7 @
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ D p$ {/ {/ U+ F
+ f2 U, [, O B# p5 `2 [7 ]"....Yes, I think so."
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, F: L* p: p! B$ |- v. f是，我想我看到了。 , u5 t+ a$ ?& J, N6 l* o) O0 u8 I/ \
9 G, X. N) D3 q! ?: h6 b: S"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; b; K& b( g D# l4 A9 h) v
. G( p5 o2 Y, J5 [& Q6 Q G"....Yes, it is." 5 @, ?& X8 {; f2 Q5 t
$ L1 ?8 E; J* x) o' n有啊! ! C; D& l: l$ N
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"When you were behind the monitor, did you notice that there were 1 g& j# u, c+ K+ T# i5 {* m
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two cables plugged into the back of it, not just one?" ' |6 B- R* S G1 Q1 d
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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* o1 |* [3 b# ~, O, o3 i7 A7 n" T"No."
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沒有。 & m4 G3 |2 J3 r5 B. |( E z- L( u
J9 }4 N, v3 P$ |1 q) s, D"Well, there are. I need you to look back there again and find 2 I. k! f( n9 s* V; {/ @
! i, @" w" b7 a* O5 q" Etheother cable." & S( w! X. g* A& X8 K* c
- J! G+ D1 Q: H9 _就是了，我要你再到顯示器後面去找另一條電線。 2 ]! r/ z. C" Y" Q+ i+ R5 `( q
/ D% B: R5 F+ ?0 W"....Okay, here it is." & G2 [; p3 D. O7 t
, e) n' j/ y0 R. Q2 u, v4 U0 o. o" {. FOK，找到了。 . A$ _- f' ~% D; A5 S& p, g5 q
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"Follow it for me, and tell me if it's plugged securely into
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0 h4 o- t1 c0 j; m! j% Ktheback of your computer." # [8 @9 r( u$ U$ ]& _( i! S% q
# i& ~7 A( \! O: F7 ^再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) p- _& W# Z* ^: O% ~
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"I can't reach."
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我搆不到。
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9 a5 ~* c2 D) I, n- u" M"Uh huh. Well, can you see if it is?" ( I# e7 C' M. _: _& E
# X, L$ k5 j7 [# t6 Z( k嗯，那麼，你看得到嗎？
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5 T7 A/ x* k0 Z5 x* Z- y"No."
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看不到。 ' V( T/ n+ ~& ?3 c
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" & S" w. ?5 I; O7 p4 w6 {9 x
9 J" x! U0 z+ J2 B太暗？ 6 i, U8 K- p, y) \+ [/ ?3 y
) _8 S/ h9 T9 ~0 ["Yes - the office light is off, and the only light I have is ! U% C" r# n) N! L' N
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comingfrom the window."
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8 t, P" Z4 O0 D* t% l, e, o0 V% r是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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" k) m8 @2 o( ]& Y) S5 l"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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, E% \$ p: t1 ]) S& v f$ @% n"I can't." " @8 |! Z5 C$ w5 Q+ p
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沒辦法。 3 `3 h& B5 `: ~8 H; r* s$ H
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"No? Why not?" , q- B$ k7 M1 F/ w/ m, S
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沒辨法？為什麼？ / e, ]5 O3 Y+ g" j! |: d3 C- ?8 C
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"Because there's a power outage." % p- `. z9 [( r8 O. u' G. Z
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因為停電啊! ; R- h' Y. @/ X- n3 W
3 K$ T; r6 V6 t: Q; t" v"A power...... A power outage? Aha! Okay, we've got it licked now. 2 b- D2 D6 C; G$ a% u& W
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Do you still have the boxes and manuals and packing stuff % e$ U+ H& B( A$ I$ n6 A' `9 f
^0 R8 M8 z* i4 j' v' b% ~yourcomputer came in?" I! ?7 U7 M3 D& u0 f* e! q
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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- R/ W6 w7 d& Z: ?/ i電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 |, X" c* z# d1 f"Well, yes, I keep them in the closet." + y% R$ e. ~6 h s. h; L- _9 v
/ Q/ G. v9 b, l* Q3 w' K7 x5 \嗯，是的，我已把它們收在櫃子裏。 ( w9 f+ P" S" i
3 z9 e a) ?$ c- J) f"Good! Go get them, and unplug your system and pack it up justlike
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$ [1 D9 g! _% L+ T5 Cit was when you got it. Then take it back to the store youbought it from."
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: \- g4 Z; S5 o0 J" H0 v很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" , T+ p6 ~$ I$ m' P9 R6 D7 W
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真的嗎？是它壞掉了嗎？ 3 K# w* u, X8 }3 x1 x
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" . r. k3 V4 S5 y5 B& g7 P
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 d: ?; y6 Z+ m# n( A5 j- l
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"Tell them you're too stupid to own a computer." / h! _& w/ _: f2 u3 F5 G: x" k
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
