Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : m8 [6 W2 J: I) ^1 }) ?: u* g
& r( O' s( J3 m/ r& Z% I"Ridge Hall computer assistant; may I help you?" 4 {" t/ B# ?' D* H4 b. q+ R% u; m& H8 b" W
7 M* L% g2 x0 c% x9 U5 i2 MRidge Hall 電腦公司你好!我可以為您服務嗎? 4 {8 l$ t/ o- F9 |8 S9 x7 P
* I- P% e$ q# I- U& ["Yes, well, I'm having trouble with WordPerfect." + \1 ~; l' g$ x$ c G8 _0 Y
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是的，我有WordPerfect的問題。 4 I% f- m( s' N$ ?
! W4 Z5 O; g1 i: X"What sort of trouble?" " M2 e/ Z' s! C6 D
& s/ n! K8 I! {: P c+ [6 V您有什麼問題呢 ? * l# F; A, {" K5 _: L) x. z
5 s2 \, u5 s: J' y"Well, I was just typing along, and all of a sudden the words wentaway."
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$ W3 }! `0 |$ G我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) X1 b& \. N$ s
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"They disappeared." 7 }+ a7 {, O7 e+ M" M
% v* u# b. k+ v# a' G6 ?* ]它們都不見了。 , t' ^ y% s. B+ n
5 D- m! l0 H, k$ j+ E! q" N2 A* m"Hmm. So what does your screen look like now?" , _. \. Q. C/ P( {5 _1 Q
8 ^( P$ e( t4 w: w: J+ f嗯，現在你的螢幕看到什麼東西？ + l% H" R2 v& M1 N* B
d u5 ^! W( a* { @ A"Nothing."
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沒有任何東西。
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"Nothing?"
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# P: M# }( D, E5 ^8 r) @沒有任何東西？
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* J7 q$ A0 n8 Y; i0 @" e W"It's blank; it won't accept anything when I type."
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- o) [6 x4 t m; |' }$ F, Z螢幕是全黑的，我打的字它都沒反應。
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$ n2 C" I: j8 q& H9 C"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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# K9 k' T6 k6 d/ G* ~0 ]6 G+ ]我要怎麼說明呢？
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- P7 Y# |8 k* j/ [& k"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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8 b2 ]1 T+ G) k/ Q# ?7 n"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 X+ x3 ?1 C3 B1 [, M9 F
( v. j" ~. W& h- Y8 ^/ i; O"Never mind. Can you move the cursor around on the screen?" Z$ j, {$ ~& L* O# w; {; F
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不管它了，你可以看到游標在螢幕上嗎？ 3 r5 L2 x U, Z8 R) o
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"There isn't any cursor; I told you, it won't accept anything Itype." ; D! h# G" X6 b+ `
, t/ \! u+ o; |; m r螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' x+ F2 m; v3 D( a9 k y
) p7 l( J3 ]+ e"Does your monitor have a power indicator?" ' I* E0 [4 i( B' L* R" L
7 e! \/ ]5 n# y; z& h& ^2 r顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 9 h0 q6 k3 I: m8 T# [
8 {6 E( i) r, k/ \: O什麼是顯示器？ - ]- B( b$ v. z: M! }$ u" z- f
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"It's the thing with the screen on it that looks like a TV.
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$ C/ K. X& _1 F* E4 e! x& VDoes ithave a little light that tells you when it's on?" $ r$ P3 Q. }" t2 c2 S; J- B7 C8 p/ M
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就是那個看起像電視的螢幕， 5 F$ E4 j5 U: Q; @$ n
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有沒有一個小光點告訴你它是開著的？
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" o4 s3 ~/ d" |) N/ _4 w t, S6 a" MI don't know."
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我不懂耶。 + M3 O# i2 k% ?* Y
4 e6 ^* ]- U/ A, Q) h$ i. n"Well, then look on the back of the monitor and find where 2 C: H( H2 K: T6 z2 V
, U% R6 k- r9 {4 D/ G7 [ i% Q; ythe powercord goes into it. Can you see that?" ! L$ t e& k) g% b
3 b9 S, q9 E( F# g那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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7 n8 z$ [0 y0 L"....Yes, I think so."
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是，我想我看到了。 / W! C. S: [1 \, s+ d* \
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" D |9 Q+ I$ Z9 J$ J"....Yes, it is."
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9 j! O- A' \$ I" I$ B有啊! 4 e, Z# W$ l4 v
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"When you were behind the monitor, did you notice that there were ! ^* {, i, h2 [5 W: Z
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ M" z: n& E' ~! `. L( r"No." 7 |) ?; U" l+ r# V
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沒有。
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& Y2 e8 {# {3 N/ N" E1 _"Well, there are. I need you to look back there again and find
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' Q( N e q2 ftheother cable."
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) D+ c/ h' G3 x就是了，我要你再到顯示器後面去找另一條電線。 6 v) d1 f* B: F0 [4 h0 Y" }6 }
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"....Okay, here it is." " Z0 G2 R/ T( Z% ~6 E7 O& n
& o1 @1 W% q6 Y; bOK，找到了。 8 k! R r6 W2 S. q
- t$ o g0 ^/ y- g( K+ a"Follow it for me, and tell me if it's plugged securely into * E7 l- B$ m5 W' [4 j6 x
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theback of your computer."
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9 z6 h4 ~; n4 {- B9 _再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 ; u. H# P6 L6 V9 y6 r. V3 N6 Y+ [
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"Uh huh. Well, can you see if it is?"
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$ H& q9 W: S' {( ]& g" A嗯，那麼，你看得到嗎？ : p" ]* V5 ?0 S
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"No." 5 Q" i1 i* }* s/ C
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看不到。 1 k# l. R4 N5 {! B
f$ y- w P/ Z+ N) u, E3 Y/ Q"Even if you maybe put your knee on something and lean way over?" - X4 J6 G$ S* W
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那麼拿個東西墊高，爬過去看一下？
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/ @" R5 g9 m! ?& E! A"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' k$ G8 a2 l4 }; K
0 X# o4 k1 W" F- `5 s0 f. Z& I喔，不是角度不好看不到，而是太暗了。
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% i* _0 [+ E3 E; F; f/ u"Dark?"
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! O; D% Z. b: F( ^$ g9 E太暗？ 7 L! J. i/ e. ^4 B4 s
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"Yes - the office light is off, and the only light I have is ! _% }& j% q. k" H+ C
% |( L; g) @" A$ M1 b% ucomingfrom the window." : t+ q1 G2 {- `/ T! F
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." & @( N1 k$ o+ \7 @3 h
) k3 X9 j# Y. G( {# S% E那麼把辨公室的電燈都打開啊。 ( D$ g! L* a* z
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"I can't."
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沒辦法。 # {$ `/ w9 S5 v1 U& z t
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"No? Why not?"
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5 A% Q4 H3 S( m沒辨法？為什麼？
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! y8 {* ?1 k5 ^4 m2 z"Because there's a power outage."
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- _3 V t$ k! a, ^; Y因為停電啊! # ?" p, i7 {# q+ ~: s( a
7 G0 U" `& `- |7 b4 l( ~8 P6 E# Y& p"A power...... A power outage? Aha! Okay, we've got it licked now. - [6 [! U& ?5 F L
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Do you still have the boxes and manuals and packing stuff + l# U9 q4 W) K5 J0 r
/ v3 ~, Q+ X4 \! ]5 d" n: ryourcomputer came in?" " ]3 r0 Y( d: K0 N
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % h7 f$ Y- S) @! W8 l+ z
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"Well, yes, I keep them in the closet."
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}3 z0 {/ x5 o4 E+ i嗯，是的，我已把它們收在櫃子裏。
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$ Z! ]9 S: j8 K"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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! `2 ~! G2 F2 V2 t很好!去把它們拿出來，然後把電腦搬下來包裝好， & g; _- X+ @ a* L3 ]
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 T& ]: N, L5 o5 U o( O
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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; `( y4 c, T/ w# r- D/ p"Yes, I'm afraid it is." # a0 J+ m1 f0 `* c: ~
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是的，恐怕是這樣了的。
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b4 k0 l `# {"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 v! E: k$ I1 @
D" Q) A6 i9 m( \8 e"Tell them you're too stupid to own a computer." $ _- g* w1 H5 t R
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
