Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 7 `- ^$ y) r# J" w
9 v: x! S4 W( B/ H/ Z* H5 l是的，我有WordPerfect的問題。 # Y% J" P+ H! i1 h
: Z" }1 ^* u( Y"What sort of trouble?" ( Y! S: ~( K4 `2 @6 G% S" `
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您有什麼問題呢 ? - K H$ j: {" T. f9 M6 ?0 a3 E6 H
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 W9 Z+ c; u0 m$ T* Q0 d# ^4 o
, \ O6 \' ]9 ^0 k, u"Went away?"都不見了。 , D( E* ^' J: Y
9 b- b( u) ^# i, J7 o"They disappeared." 5 Q% V5 [& a) a1 [# G0 E* k3 r/ u6 i- a
% l* N5 {3 N# f3 [+ D, \它們都不見了。 X M9 F3 ~, T$ U
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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' T% v, I) r5 F2 i+ H"Nothing."
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沒有任何東西。 $ q) x. M P9 i
' u9 d: A2 J2 c- O1 ]$ W& K$ t6 N. L"Nothing?"
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2 h! I% L7 ^$ C4 o D3 D/ G沒有任何東西？ . L4 Y+ v) j/ [$ Q. C
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"It's blank; it won't accept anything when I type." 6 H2 P4 k* K b: H2 [
" n! T* Z; k) t8 _螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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$ }# P) G7 {$ f4 x( Y+ U您是否還在操作WordPerfect，還是以經離開了。
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0 u4 m0 i" F, [' U) {( g"How do I tell?" 7 _6 o: ?/ P* ]: u- c5 }+ T* ?( Y
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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7 }4 Z' o6 n& W5 F7 _- W& K"What's a sea-prompt?" 0 ?/ h7 d; {5 c. w% ^
+ E. ^7 s; K7 Y! Z/ W5 Q什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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+ X6 o2 _7 g# ["Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ , h8 X3 v a/ y2 O2 ^
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / k$ y0 _" d3 `- a3 l
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"Does your monitor have a power indicator?" , V# t9 n2 N2 C/ t, w
) A: R* a( c- e( Z' H: R; \顯示器上的電源指示燈有沒有亮？ 8 P. C# \5 y, S8 r3 }+ }5 E
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"What's a monitor?" / ?2 L) x$ K2 V, V. w( C
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什麼是顯示器？ 2 Y/ r; H6 s) e R8 G% r. m
; d3 Q4 Z" G- P! }7 E4 T"It's the thing with the screen on it that looks like a TV.
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) Q* Y4 m# O/ [8 rDoes ithave a little light that tells you when it's on?" 8 j, ~, h1 j# l& B
, Z5 T# U) b+ i2 k/ U+ _# V就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." " F7 }: |2 n$ i- i6 z, \
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我不懂耶。
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7 F/ R* i8 v1 n/ i6 l& |"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 % y3 h* ?5 N% N
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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' ~9 h9 \; M0 W# Q) K( L太棒了，沿著電線找下去，看它有沒有沒插在牆上？ # X! F) @1 o/ t- H) Q
) j$ G$ M$ l5 Z# i+ @"....Yes, it is." ! B5 a2 Q9 Q' z! ~
9 A6 L6 K! T/ H- |# F& n* T有啊! + ^( ^/ l* \' ?1 w# M
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"When you were behind the monitor, did you notice that there were ( j8 Y3 u6 C. ?7 U6 g" P
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two cables plugged into the back of it, not just one?" ! E4 d' Z, \" M: r- }
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 v5 Q0 y, M/ n+ Q0 u H3 [/ j
: F, s" z3 l. ]. K& y沒有。 8 U, M7 [# S6 k+ o0 @
- d) w9 j6 N+ r( ]3 g: B" |"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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( l. T4 L& m! R" G$ W2 ~"....Okay, here it is."
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OK，找到了。 3 h: x! h# ?# z
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"Follow it for me, and tell me if it's plugged securely into 2 ` T4 Y0 V+ T4 u A( q; q. g% S- {
! ]$ ^ O5 V, X+ f. D ?8 \theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 8 k8 y. r# _' s* j- g$ @7 N. d- _
8 I l7 @9 l% z# b"I can't reach." , w" J' n- N0 t4 Y; T# Z
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我搆不到。
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# |3 n0 a# ?$ ~3 @"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 3 p p& K, l) P$ E- R/ N$ `
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"No."
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看不到。
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0 l* d- o; u: O3 c"Even if you maybe put your knee on something and lean way over?" , s3 v- k* k( {9 @7 P# _
" K( H+ U$ G2 L: [+ w1 F6 M2 b那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" ; I7 g7 J# r9 p+ U
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太暗？ 1 u! ?1 S7 j5 N$ ~9 h1 S
# [2 i& j% r- q4 O2 L# U) }9 c"Yes - the office light is off, and the only light I have is ) }) }, _, x' J- D/ Q
% ?8 S7 O1 J7 W" r1 C4 f- Fcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + o1 ~! d& [- X6 ?) _: d# ~
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"Well, turn on the office light then." 1 C1 `) e- T' r
2 F* w5 \# f0 A: G那麼把辨公室的電燈都打開啊。
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; D3 y: L: c: D3 |0 D"I can't." 0 G3 P6 p) B) l" ?& w x
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沒辦法。 - N1 J, g6 o: e k, x4 n
% _1 F/ k% u$ D' d+ p H"No? Why not?" 7 s& c3 K# c' F5 b& x2 V2 K7 x
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沒辨法？為什麼？
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+ R5 }) ` {+ y6 W"Because there's a power outage."
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9 G8 u' `. J+ Y0 X因為停電啊! . |" j& Z6 c. P' g
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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! ?- N1 C _- q/ X2 @ BDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， . b2 e& \+ O5 R7 }
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* |8 F7 u* P# t/ j7 ^"Well, yes, I keep them in the closet." _ B( U/ z$ u- c5 x
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嗯，是的，我已把它們收在櫃子裏。 " c" ?1 b/ j7 I3 v- @# P
1 L: P d; V8 E$ _"Good! Go get them, and unplug your system and pack it up justlike * L' |0 P% T! M: D1 \
+ Z5 D' x7 ?! b2 Oit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ q" t+ B7 M1 c/ H就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 0 c! g0 k8 q- [0 S$ ~
! n, `) q2 g/ }* Q/ }真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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! a% S. {2 {# F! m& X% `是的，恐怕是這樣了的。
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$ O9 ?" d& T3 `4 P0 {, i"Well, all right then, I suppose. What do I tell them?" ' P0 I: B9 |* Y6 F4 f5 ], s8 }# n/ f. [" @
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ a/ w& x8 a# N) j1 P. d( E7 B0 w
! L: Z7 r" p% T0 @$ A* B"Tell them you're too stupid to own a computer."
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) j! t; ]. [7 O8 ~4 F) W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
