Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" " w1 a9 q% g! z2 f; }& x# C; t$ X
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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* k7 |: A+ o5 @: Q5 C5 Q"Yes, well, I'm having trouble with WordPerfect." % `5 h9 V5 J# _5 z2 V9 s
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是的，我有WordPerfect的問題。 0 G' D9 h0 w: U
/ p6 W: p5 b6 ~, F" B; ?: z"What sort of trouble?"
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8 V, w% k8 r( C8 L. z) ?: L您有什麼問題呢 ? ! m4 N2 b8 H/ @6 D: W
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"Well, I was just typing along, and all of a sudden the words wentaway." : E; w& m- P* ~ B6 L6 X$ r4 P) J
. `5 I( l' K M. u我剛剛自已在打字的時候，突然間所有的字都不見了。
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9 I- E( T; H; F* J"Went away?"都不見了。
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6 o& I" r6 r6 s+ F* I- x8 Q"They disappeared."
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3 z8 G! R3 q: J& w5 ]4 M. I它們都不見了。
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"Hmm. So what does your screen look like now?"
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1 ]% u6 Y+ U# H" X" K' N嗯，現在你的螢幕看到什麼東西？
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) g E) s, M1 d% u" y"Nothing."
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, x% K2 u, m+ S% L! h- R/ x' o* ]( [沒有任何東西。 5 p) u' m3 |" u1 Q
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"Nothing?"
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]- X8 f% b+ t7 D: \ b- B沒有任何東西？
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0 a" M2 F2 {5 T. N: r"It's blank; it won't accept anything when I type." 0 Z& U, f% X( J( u, [/ g! _7 l
& z F3 q# s: c. z+ f螢幕是全黑的，我打的字它都沒反應。
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# H& b+ V, Y: f9 c8 G2 C; X: x"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 0 R4 _% t, c7 @" e, @$ l# q
o2 W: c' f3 b) n# C' R$ V" ], Z"How do I tell?" , ~2 O! v* a% O3 Z! g5 t! D& t7 t
. Y( `% U3 \$ P+ S, h! E我要怎麼說明呢？ ^+ h) H6 }7 a; X2 f
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"Can you see the C: prompt on the screen?" / Y1 N% l* {. R) O, _4 Z
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你可以在螢幕上看到 C: 的提示符號嗎？ 3 V6 _% L+ {( P: c. R' m2 G
4 {, o Z( k: W; b3 C"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 _) x. a( i4 |% { t7 g& w/ f3 i
$ D0 l3 ?" Z8 O0 U0 Y"Never mind. Can you move the cursor around on the screen?" & I3 @" ~. X: e }* _. M- V
$ ?5 r: r! G8 ?( H9 P不管它了，你可以看到游標在螢幕上嗎？
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) u) ]4 }" E& c* n8 W6 H" H"There isn't any cursor; I told you, it won't accept anything Itype." " d! G7 f$ Z {7 k" v1 p
( D( n, G; M, E+ g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 i5 y# S. t3 i" H# C
, K% O" H- n& ?5 _6 O"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 1 o" n- A& B3 O9 X: c9 P
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"What's a monitor?" & [% z4 f' Q* q R9 B* |
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 4 O+ o) }% g" l1 {* ?5 R! w
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有沒有一個小光點告訴你它是開著的？ 9 m @9 b, h8 [: H ^- R2 W
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I don't know." + @6 f) J. y* b- p, a" P0 H
O( r6 k3 v6 Z* ], X! P我不懂耶。
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3 ]/ A& B0 z) A- ^"Well, then look on the back of the monitor and find where ( p9 K7 g9 y0 m# Z' H+ m
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the powercord goes into it. Can you see that?" 1 R: J( }* J D# y; p# |. s- m9 f
- x; Q3 }! H5 A2 K( W那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % _. \/ s' N5 \" Y l, Q% m, y; d
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"....Yes, I think so."
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! U# S" }- c2 C% d# `' z是，我想我看到了。 8 ~. B; K" q+ B* t
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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9 _( B# T2 _' n( V( R) d太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! n: _( i5 T' {5 g' q7 y
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"....Yes, it is." $ c4 w' `+ ?( O/ Q) g
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有啊! - D* z4 F$ T5 R
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"When you were behind the monitor, did you notice that there were
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# E* @0 G J' z' j, Ytwo cables plugged into the back of it, not just one?" " ?5 D) ? ~" e8 E) j2 G7 {
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 2 R' A& B& Y! r
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沒有。
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"Well, there are. I need you to look back there again and find 4 R$ H, I1 J$ M1 s7 J1 s0 Q
/ M6 B F" \/ wtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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# n: o8 S& Y8 I9 h8 s" Z"....Okay, here it is."
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OK，找到了。
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+ {: m5 D; S. ~5 ?5 |"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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9 r7 w- {: O' i- c; P8 P再替我找下去，告訴我它有沒有確實插好在電腦後面。 / w0 V8 O; R: s) `7 _- i% Q
9 ~+ |: q4 ?* r% Q8 j' G"I can't reach."
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我搆不到。 $ t: [" S! T! J4 P y1 C$ @
( {* T, T/ V5 L"Uh huh. Well, can you see if it is?"
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) E0 C B( `7 A+ ] y8 [嗯，那麼，你看得到嗎？ ) s' u" s8 s3 z1 B+ N
$ W: s4 r# c! g: v9 ]* G; \# U"No." 6 g5 O, ?4 i/ R1 ?! c
1 `& T5 A' O4 ^! }看不到。 - c( C, j( ~. ?! Q
7 e, }$ b6 J2 x0 _ Z2 |"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 1 h1 L( S0 Q* K! h5 B5 Z2 ]' ^
2 D' Y4 G6 w! u9 Q4 L( Z8 h"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" W( ?: \: f! Q0 d) d- ^, L喔，不是角度不好看不到，而是太暗了。 $ L- Y/ f6 D+ u# W8 o* ^) L
& T# ^( A$ w6 u2 `0 F( f) b; K"Dark?" , Z4 t* ~9 L3 C- {; P, p A
. C$ ~/ D' M* m: v9 a. P9 @, {太暗？ 5 B" [- v% Q- ^! s7 x: [
- Z' L) \, M. a2 d/ q/ B" Q4 R"Yes - the office light is off, and the only light I have is
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# e' q4 c, H; }5 Ycomingfrom the window." 1 a/ z w% f2 b+ U# {( N, K
5 b, u: h# ?% S' A是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; d& f2 W, k$ X
4 u3 k* p e: n% E$ w2 ]"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 5 h3 a( f+ L2 q" |1 Q
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"I can't."
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沒辦法。 " G* t! I" L, X! v3 u# v% Y# H# \3 S
$ X" p0 m: j8 l/ ]" T) l/ k"No? Why not?" " S- i$ A( y, d( r ~# [
0 s, ?( d. i6 J0 j; ]7 p4 f沒辨法？為什麼？
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- N) D4 x) m3 h8 L% V' ]7 U"Because there's a power outage."
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]* J( u) f% Z因為停電啊! 4 n- t; c* v# i( a' ~# A" J" M
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"A power...... A power outage? Aha! Okay, we've got it licked now. + o2 {& T/ @. \" \: ], m. T
9 ^4 M( `8 f1 T1 l4 `" ^1 ?# KDo you still have the boxes and manuals and packing stuff
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$ B- _( j4 y- C0 |& R9 oyourcomputer came in?" ; ~* y! a- h% M5 Z# N( {$ u
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停...停電？&#@!(& ，喔!OK，現在開始打包， ; N5 S0 T* F# T: Q
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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8 |# Q$ `0 w: c+ P"Well, yes, I keep them in the closet."
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j R; v( d- S' t6 e- Q嗯，是的，我已把它們收在櫃子裏。 + t1 M( Z2 `0 b# j; X5 e
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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8 o. y" f- c9 Q! G就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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( i" k6 }! L+ X/ a# O真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 9 Q# \0 t& ]$ i; c3 K3 f
2 s7 w* Y6 m' u+ n"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 7 e! E0 l4 R( K
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
