Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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5 r" y! O7 d; L- c, s' N1 dRidge Hall 電腦公司你好!我可以為您服務嗎? , `8 o z$ a! B! @, x
5 ]: h+ S1 O W9 `"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! t. J. \# b3 K. e G+ n( S) o/ n
6 S; \, ], l' e+ d"What sort of trouble?"
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7 K& K' r1 t( X8 j# p; q) \$ r; ?* N您有什麼問題呢 ? ) W% Z; z9 {* Q' K/ O/ I
; Y3 Q$ L& t9 g8 Z# A+ C"Well, I was just typing along, and all of a sudden the words wentaway." + U) j! N* [1 a/ N1 p+ y
# s% R. V5 g9 k% ?; j# [我剛剛自已在打字的時候，突然間所有的字都不見了。
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* W; ?5 W' E X3 c# L"Went away?"都不見了。 : q" Q" ?& S# ~! i' b
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"They disappeared."
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/ a9 C* G, b3 b. _" i# d9 g它們都不見了。 6 H# z9 o& u q8 ?2 M- y/ `
6 A" O( _2 @) I6 p"Hmm. So what does your screen look like now?" ' e! l$ n3 z; a6 G' o, s
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嗯，現在你的螢幕看到什麼東西？ ; ], Q" s. c$ X6 N) t, L, m
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"Nothing." 6 p6 r2 s( w* `9 B, M+ A% k
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沒有任何東西。
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& S$ S5 x& }* }% ]7 @" w7 D"Nothing?"
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沒有任何東西？
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, P, e+ H9 ?- ?$ O"It's blank; it won't accept anything when I type." - J+ Y( ?1 G5 _4 }
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螢幕是全黑的，我打的字它都沒反應。
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& T( B" C/ x- V* p$ S. E! b"Are you still in WordPerfect, or did you get out?" 6 F+ C; @" Q2 h; p) [9 y& _! O
8 y9 y6 Z0 v$ w, ~ V; E您是否還在操作WordPerfect，還是以經離開了。 2 { W% v# w X+ z0 d# e3 r
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"How do I tell?" 2 j4 B" @7 k, y. t4 q
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我要怎麼說明呢？ 6 O& m2 @) M/ ~" F E5 {
8 J- B" Q' d/ b3 h; o2 r"Can you see the C: prompt on the screen?"
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1 a" O# v/ w8 @ s你可以在螢幕上看到 C: 的提示符號嗎？
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) G9 L0 d, M9 z# a2 b% p3 M0 E"What's a sea-prompt?" + h/ W3 t5 ]) R! g% A3 w% q* L
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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+ k% i. \# _1 l/ n"Never mind. Can you move the cursor around on the screen?"
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7 p5 f, ~: j# K不管它了，你可以看到游標在螢幕上嗎？ & F; j* ~3 e8 D8 R8 R
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"There isn't any cursor; I told you, it won't accept anything Itype." % w! p4 M$ X- h+ F
% ^' j+ d2 f( Z* v5 z! V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # f, d. f, s1 ^% f
! N1 b6 j( O# f+ k# P"Does your monitor have a power indicator?" 9 t; g+ \0 F$ }
% N$ R/ D/ \, {5 q5 Y顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 2 k0 F# s' J8 `7 m& e
* f0 H. O7 D; S/ @* ~/ Y什麼是顯示器？ 5 t$ }# k" {# ?6 W* R! |
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"It's the thing with the screen on it that looks like a TV. # p. U3 o" y! I4 M: ^
5 G4 {7 G! _- S G0 U2 w) }Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ # _( {+ W d$ N# a8 |
5 n' p0 ?# z! b/ q$ lI don't know."
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* b/ g1 g" b7 g+ p0 Z3 N我不懂耶。 ; Y% X( J! d1 b- u, x0 L
5 n/ k( `6 N4 Y7 w"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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! I2 h# W4 t7 r/ m, E那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ' D- d3 E- }& w9 K7 u( c
! f8 y. D+ ^) {: m9 k+ f* r% X"....Yes, I think so."
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是，我想我看到了。 4 r/ h" m y4 P. | C& U
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : S/ ?" e' c1 C: P8 U9 s
% H( L9 t5 V! M9 L$ ~6 N太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 S3 ]6 H$ j$ C$ c' `; Q0 i"....Yes, it is." / [2 f. R7 V; l& O6 a9 [8 ^
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有啊!
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9 S T' Y+ J: S" p) q2 i' H1 f6 d"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 w1 R$ o' Q7 o"No." 0 J p' g/ q, ]7 f1 p. B
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沒有。
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1 j8 a% t. \6 ^' R5 D( {) R"Well, there are. I need you to look back there again and find 0 s/ y9 Y- o L2 d2 b9 _0 s8 y
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theother cable." " h: N' V8 j) W4 ~5 a' v
; w8 e3 W+ Y: k# R n& g就是了，我要你再到顯示器後面去找另一條電線。
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: J* N4 c+ a7 n" @" G, i! t o5 l"....Okay, here it is." * S% F4 |3 l Q, v0 L' u
+ n* d5 }* c% F) Q+ [/ q$ t9 [OK，找到了。 , u g* B) a' J3 l ]1 M
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 8 M, I# @3 q0 J/ }" C4 x: _
; E3 |. V# \& b$ C" X4 P再替我找下去，告訴我它有沒有確實插好在電腦後面。
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/ D- C1 B( i' n* G4 i/ ]; \"I can't reach."
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# [" W. g1 v* E6 b# u我搆不到。
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"Uh huh. Well, can you see if it is?" $ O* h" r# Y9 ?9 g
2 l) v% d- e9 {' T嗯，那麼，你看得到嗎？
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"No."
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! k( X6 |6 Q& h/ a0 X4 S3 D看不到。 1 {7 j# }/ c. Q$ E
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"Even if you maybe put your knee on something and lean way over?" ! i, @ n4 D' P
7 a z/ V& g* m那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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6 q' l# b! O% n; H# L; I"Dark?" 9 N: B7 ]. g" D: i" {
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太暗？ - J; C" `( q* C3 V" q, n3 `6 u
6 s3 x, \/ I- m4 w# C% r"Yes - the office light is off, and the only light I have is ; ?& r+ n+ N- w9 e( C+ y6 R, q
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comingfrom the window." 3 H, `) w( g0 s! P$ Z
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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: M1 b) l7 q0 R. A, p* @"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 8 i3 T" j9 K' T
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"I can't."
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X# E* j! A0 g- d0 n7 h' S沒辦法。 ) {+ o! z0 a: T: o6 H2 p
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"No? Why not?"
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+ o4 d f1 O" C/ a0 H, d/ g# M- M沒辨法？為什麼？ " j( ?2 g& d2 P3 f8 r8 M O
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"Because there's a power outage."
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因為停電啊! : c* J6 H8 D; f6 A. Y
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . r* c0 T s4 v
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"Well, yes, I keep them in the closet." 1 X' d: ]' B, q! U
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嗯，是的，我已把它們收在櫃子裏。 % S+ ]. [4 l/ t
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"Good! Go get them, and unplug your system and pack it up justlike
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4 E8 N, O" R- s, C B: l6 j' }it was when you got it. Then take it back to the store youbought it from." ; H" ?4 Y b/ P7 F! Q
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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: h+ x+ c; V9 E: ^& O就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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* W. D& X8 W) A( u1 u"Really? Is it that bad?" : ` ]2 S% ?) k
/ r; L2 @# A& j9 D2 p真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" % j3 w: S/ u9 J& R
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + D1 m" R9 m6 Q4 m4 I e J
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"Tell them you're too stupid to own a computer." / K( |1 \" b4 L3 b: ?) `
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
