Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 m: q2 [$ u* K6 a2 Q"Ridge Hall computer assistant; may I help you?"
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F% x' e5 ]( O2 C. G' LRidge Hall 電腦公司你好!我可以為您服務嗎? & L! [/ U5 E5 r7 q$ M
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 4 p" g; N- n# E8 Q0 ^
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 8 p+ O l4 [' C: N
% u" N* ?& D6 _9 l我剛剛自已在打字的時候，突然間所有的字都不見了。 . U: s/ e$ ^* D1 t4 E3 v
6 W) }! o8 e* M2 n& w3 k) [# t. E"Went away?"都不見了。 9 E5 `7 g- E# r" [
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"They disappeared."
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它們都不見了。
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2 Y2 [# g+ d5 |" @0 {* d"Hmm. So what does your screen look like now?" * c, F* ~. [% I d8 g2 N% Q
3 P' q& }4 b. k5 e- e1 o* o嗯，現在你的螢幕看到什麼東西？ 0 J. `1 v/ @2 L
% s# \2 d6 r/ {) V1 w/ O/ z"Nothing." / V8 O' Q* L/ A" R( x! @0 v' K% I
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沒有任何東西。
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"Nothing?"
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( z: F |! z r1 G沒有任何東西？ # v1 M8 P5 w& x* x* V
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 : N* Q1 n5 g* ^$ _ ?
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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! [1 Y/ O( j0 K% v6 \& z"How do I tell?" 8 l& T. p: b. K a( P
. i9 W$ N7 t1 I9 ~) ^: s我要怎麼說明呢？ ) P7 m5 `4 k B
/ ?/ t2 Y" E* I7 a" c"Can you see the C: prompt on the screen?" 1 r( ?/ O$ N0 q5 U% {% Y6 X
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你可以在螢幕上看到 C: 的提示符號嗎？
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& S* F& C3 u2 s) X"What's a sea-prompt?"
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, O; i& J3 x; D( ^6 ~1 @什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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# @0 M" Y8 M! V3 H+ P"Never mind. Can you move the cursor around on the screen?" 9 Q1 `! P& @' y+ F# }0 ]
$ C" d: s/ v3 s8 `不管它了，你可以看到游標在螢幕上嗎？ 7 f B/ Y4 u1 }* z
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"There isn't any cursor; I told you, it won't accept anything Itype."
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. O" C2 j: {- K+ t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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2 p8 ?! S6 o8 ]0 m5 t0 @"Does your monitor have a power indicator?" 0 D' i$ Z }6 E* u! J D
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ 6 n6 M7 h& V& [) }
4 S7 ?: H. R; K& w"It's the thing with the screen on it that looks like a TV. 8 x \5 C8 P: e5 D; ?2 O* u
W. ^6 J: n' q- X- }Does ithave a little light that tells you when it's on?"
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% V% L( y. `' O. z9 |3 f- g就是那個看起像電視的螢幕， 3 O1 G4 x2 y# ?1 ?& x; n3 |; d* m
1 ]; W! Q7 ^* v& a- {0 q* A有沒有一個小光點告訴你它是開著的？
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" v" U$ S* ], OI don't know."
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我不懂耶。
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" n+ ]# J! x; D"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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& ~4 V: K$ _0 q a% `0 N ["....Yes, I think so." + ~/ u% W- D' [0 _" Y+ h/ \0 i9 p
) u+ z& t( I. W6 l是，我想我看到了。
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$ |# y! y! C6 G3 x; Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : ]7 _& [ D' h( ?- a
" t' c3 s: w( C* u! K" a太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 K! s2 a% B* J$ l9 f
+ y9 `2 V. s' A; d0 L) d"....Yes, it is." ! R* |: Z) R6 a& E9 Z
. o. a, F1 W. E# A) m; B有啊!
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. y9 V5 o9 ]( X* @4 O6 B ^: q"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" / m W% ?3 |9 w* Q" H6 ?
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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; }' G$ T; V1 D$ l沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." % h( q7 x' v3 J6 f- j4 E
, H% G: X2 k& R0 W9 Y8 @就是了，我要你再到顯示器後面去找另一條電線。
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# M7 s8 O6 i% y"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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' E3 d9 I" N% E: N8 `* ~theback of your computer." ( z' V3 l9 K9 H+ F' ^9 S) f
* \) L- Z1 Y! n/ [再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ' P3 d# ~/ {9 c, y, Y8 R8 B; x
# q, K7 p/ c5 l4 h$ A我搆不到。 1 J7 S( s7 b% E% g- ~, C
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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0 k f6 P' g! c# U# [: m: @* P那麼拿個東西墊高，爬過去看一下？ 8 {5 k4 M2 t; |! C9 i) p5 b' \2 t
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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7 O1 G" c8 S1 J) r- E7 W! `喔，不是角度不好看不到，而是太暗了。
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) y; ^% _) u1 e ?6 T8 y"Dark?"
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6 f: t- w( P B: k太暗？ * V' X9 P7 l5 R( \* U
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"Yes - the office light is off, and the only light I have is " L% ~7 e$ |: C- z* O5 Q
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comingfrom the window." 4 M: {' y9 L2 O! R0 v; s Y
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* a$ S" A+ c* c! n# D"Well, turn on the office light then."
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, Y' u' z! V" c" `* [% F那麼把辨公室的電燈都打開啊。
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" T l" e, i; c$ m: R2 Z/ `"I can't."
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沒辦法。
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: D: a* h6 o" [9 S8 {"No? Why not?"
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y. J9 q4 D1 {9 A& X" v2 V5 k沒辨法？為什麼？
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: Q4 W1 @! s O+ A7 v7 c& Y"Because there's a power outage." ( V1 j; T& s0 A1 ?* A1 z
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 n) N2 `) C2 b+ Q- V% M* B
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" * A" f' h3 W& n6 m/ q2 H
5 t0 {% B. ]& D6 {停...停電？&#@!(& ，喔!OK，現在開始打包，
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. i0 f' M4 p3 {2 H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." $ k4 d' @5 l' f/ x4 S- K
0 z/ F* N8 B6 C+ ~3 a1 p, q嗯，是的，我已把它們收在櫃子裏。 ) s# @3 z) }3 d+ p' _& k T1 _! @
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"Good! Go get them, and unplug your system and pack it up justlike . J5 v6 J: }! K' Z0 P
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it was when you got it. Then take it back to the store youbought it from." 5 p0 v s2 \& L& c% u1 u
' ~' K2 b# q( [: E很好!去把它們拿出來，然後把電腦搬下來包裝好， , K% {; X- E: o7 N9 V( ?" N
/ n* @/ O1 `6 h& T! {5 M0 y( t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 j2 I4 G( H6 M7 a
+ g3 D1 c. K* H/ H! ~"Really? Is it that bad?" 0 ?9 z5 ], A& e! F9 U
, c" Y5 ~8 @, t6 Q+ O5 M: ~真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 - i- H. u, J+ h3 m+ U' N2 i
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"Well, all right then, I suppose. What do I tell them?"
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3 E2 M4 I3 f2 V0 _0 i7 S喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 2 z7 E" j% `" K
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
