Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 8 J! @' @8 X* |! d% ^8 M
8 h' A8 X) b3 d! O( KRidge Hall 電腦公司你好!我可以為您服務嗎? # b: T r6 M. |2 H2 F
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"Yes, well, I'm having trouble with WordPerfect." 8 a; |% a n& z
* y4 J, G1 Z* s! K" ]是的，我有WordPerfect的問題。 6 s3 B; f7 L7 M% k, u9 q) j
! J% P: V' t: C& r"What sort of trouble?" * P7 O# ^0 t: j- d9 X: x
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您有什麼問題呢 ? . B9 k, Q# p" J. |" Q! h. \* `0 O; a
# H& P8 o5 Z/ | O. u( F5 r( \"Well, I was just typing along, and all of a sudden the words wentaway." 0 ]6 H. F7 w8 y3 _; o1 G
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." , B% K8 p1 r8 x, w) t# F
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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4 v) S3 d8 I8 y' |嗯，現在你的螢幕看到什麼東西？ & s8 [" K& t3 j
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"Nothing."
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沒有任何東西。
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6 f& _# A+ E0 P ]$ _"Nothing?" 7 W- `1 S: h) F8 N& S
+ O& L3 N0 `3 Q沒有任何東西？ # c$ x; s8 ]0 t. H6 U( R, b9 T `
* b( e7 k6 T# K7 D6 d"It's blank; it won't accept anything when I type." . L) u- W9 I. |0 V
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螢幕是全黑的，我打的字它都沒反應。 * ?+ d2 z5 v6 c; K+ U- H
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"Are you still in WordPerfect, or did you get out?" # I! F" Z8 P# `
+ u9 U. l5 ?/ N7 U- R您是否還在操作WordPerfect，還是以經離開了。 - a) D8 K3 k% P) U+ ^* D
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"How do I tell?" . R& d/ Y. _! n* y5 l" x
( ?; L5 K i/ K+ A# Y0 \) Y我要怎麼說明呢？ 9 a, ^8 z# Z) l% v8 q* h
' D' m' e& g; [' u6 `"Can you see the C: prompt on the screen?" 6 g! j# Q6 A# _
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你可以在螢幕上看到 C: 的提示符號嗎？ ! d j L0 ]/ l: [7 D1 k5 n3 P- T
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"What's a sea-prompt?" 2 i6 N9 }% F6 C5 F. n% T/ A7 J
' o. F$ D6 t: \' S( R. n5 E2 f3 B什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* m. ^8 p2 X( R% T2 M. [& v"Never mind. Can you move the cursor around on the screen?"
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9 N5 I" {% E4 S6 ^3 b v) ^* ?' o不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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( @) K% \( v7 ~7 P' y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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5 {/ S" }" V% v! v. h1 Q) d. ?"Does your monitor have a power indicator?" - ~3 S( b/ E3 `2 D
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顯示器上的電源指示燈有沒有亮？ : ~! W& g5 b. L# z* g, T3 g9 a/ F
1 U( @' E# x3 W% s"What's a monitor?"
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$ V- ^. F% C0 m; x! m. H$ x) ^什麼是顯示器？ 9 P: o. C3 q5 p+ r
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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( w9 {1 k# y+ H1 G' H7 \2 ?% w就是那個看起像電視的螢幕， 6 O% m3 P0 t7 i5 K
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有沒有一個小光點告訴你它是開著的？
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I don't know." 6 W+ X7 o# f. P8 W( I7 w
# g& Q, t8 { Y1 D我不懂耶。
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0 p" _1 \$ w8 @5 o"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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. K( [( s4 c/ Z }' m6 o那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & k& ~8 j" o- G) w z( A# x
* T, f8 ?4 V; _# @! q+ n* a. \"....Yes, I think so." 5 C3 e% q/ ^4 |. V
A0 [# n2 [# h. E3 |是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." , p6 l A; o- r% g! e
+ A" x# c7 C S太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' g4 G) v8 @5 { S
7 ?, _3 Z7 z% R' U1 y"....Yes, it is." ' n4 P# c$ C( a0 n6 x
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有啊! 3 e, i" \* ~% ~" Z8 W
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"When you were behind the monitor, did you notice that there were
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# o; t5 T, N `. htwo cables plugged into the back of it, not just one?" . J7 g9 ]7 o( E$ y# d3 F
% }8 V: H7 K+ F6 p6 d' }7 M你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ D7 J2 S( k" R2 X# |) ?"No." : x8 Q$ y( ^% P6 Y7 O6 L+ a! p
$ E; ]6 D3 M2 Z; `9 ~沒有。 $ J: U' }- P5 g6 v! d, g
; o) V/ r3 k% p v/ X"Well, there are. I need you to look back there again and find " ~4 e3 f4 n; [7 b0 Y5 i
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 9 F! j, y; e/ }8 H+ Q6 j% v' R
0 z+ R$ K& V! u"....Okay, here it is." * v, B1 ?1 H* f! }4 ]; n, v+ }
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OK，找到了。
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0 Q4 L3 b) H1 G- Q8 }; Z% Y"Follow it for me, and tell me if it's plugged securely into
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5 f" @4 r+ R2 v% M* D7 k( ntheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 y; d# V. Z1 D1 F; E. o" Y. _
* @+ S. c0 G6 \" ~0 W7 I" S2 D"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ( h! [+ n$ s( Z: E+ H4 q
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"No." " ^$ G5 i6 ?+ D
7 O, q: o: w9 O, |& D6 j看不到。
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6 Q P+ b: t( c9 d3 }4 N"Even if you maybe put your knee on something and lean way over?"
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% L" W7 g2 r3 B- a, y% }那麼拿個東西墊高，爬過去看一下？ ; |" k' j1 {, m$ Z; r0 t
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." - }, B6 C( h1 t2 N& c
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喔，不是角度不好看不到，而是太暗了。
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9 i- O# f! k! ]2 a# v' U! V/ V"Dark?" & v) u8 [6 C6 G q1 q
7 A9 {4 ?) q+ x太暗？
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, Q$ X( h! f/ j' ]& @3 k"Yes - the office light is off, and the only light I have is
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comingfrom the window." 4 ]5 h/ A' s* d1 A9 [
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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7 v V4 I& \$ k6 L+ J% ~3 A"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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( h) E! m6 t1 i$ T$ Q"I can't."
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( U( E; t$ ]# w( r# d7 w沒辦法。 / r: h- T% b' x; u4 A* ?1 y
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"No? Why not?" 1 x" t+ P! w5 U y
2 ^0 [+ n. Z) B+ [' L) L沒辨法？為什麼？ - W: O5 l+ T( Y% \& v+ p
9 \4 V% g2 K) I E9 U; g"Because there's a power outage." : \/ [ O; t8 h: R: B7 z
+ k& D" a: }: L" r7 i$ S因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. + K! _5 i) E$ [# g
: v6 q7 K+ N. @4 X: J4 ADo you still have the boxes and manuals and packing stuff : H5 A, b ^5 g1 K, w
" A2 T& c4 y# Z0 }) g; V6 |yourcomputer came in?" 6 T3 A) w: C- ~2 C7 A6 K- c
p; N' M+ `. G: f停...停電？&#@!(& ，喔!OK，現在開始打包， ' i& H* L$ e* s
8 ]4 M% k4 m6 p& f電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 Q: M2 W6 L: ?. d. G1 @/ J
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"Well, yes, I keep them in the closet." ! r/ l4 D' Q4 A
% c; F( C/ v% _! j: Q9 [嗯，是的，我已把它們收在櫃子裏。 - f& O* D8 ~1 j$ G) c) \' l
' i: m' g1 I6 l5 q* c- H) ~0 I% B"Good! Go get them, and unplug your system and pack it up justlike ! T3 i' ^! Z- A+ g' f2 ^* ]( F# [
; \& @9 a, V/ }& cit was when you got it. Then take it back to the store youbought it from."
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* G1 w# ?5 l% K9 l' Z! V% }" k很好!去把它們拿出來，然後把電腦搬下來包裝好， . Y q$ d2 H1 r0 L$ i
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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( h4 s1 k5 Q3 j) v* G8 N0 k真的嗎？是它壞掉了嗎？
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- r( T ?5 Z0 m. x"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" : J# K; Z$ L# @4 E+ @0 L& f8 u
' P' [2 [3 G" x) [3 n7 N喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 E' J; J; }% l6 F1 j' J
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
