Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : R5 G5 ]' j9 c; R* L" A! A
. _" g. `# g7 W9 Y
"Ridge Hall computer assistant; may I help you?"
3 e5 T. A$ w; J! ~9 L$ S
& A: ]7 I; o4 ORidge Hall 電腦公司你好!我可以為您服務嗎?
; n, k. t& h- o( x8 x( w% S+ |! t; W- q/ {. g1 ~7 X* c+ l
"Yes, well, I'm having trouble with WordPerfect." * ?( c( S- f. [! g$ A
) b, B* Y2 T, O1 ?* z
是的，我有WordPerfect的問題。
; g1 J1 N; Q/ j8 k4 ` y3 W0 p/ m0 X) T) t" l
"What sort of trouble?" 2 m. ?5 V) e$ X7 ?+ P1 v5 ^
4 D% A0 l% R) _5 _; ]% r' o
您有什麼問題呢 ? 1 p W9 [% [3 ?. f/ g/ H" [
- w( t2 l& v4 h. H! S) X4 {) v"Well, I was just typing along, and all of a sudden the words wentaway." ; r- @- o4 \) D7 t. n0 K2 N
. N! b+ b: y) n
我剛剛自已在打字的時候，突然間所有的字都不見了。 # S9 I% J* Z" c1 i/ j
- U7 M+ o. m0 C- s" Q8 g
"Went away?"都不見了。 " n) Q% ~( _" \0 R% w8 A/ t
% _8 u7 ^4 P9 A3 W) M- H
"They disappeared."
. y' Z9 |/ Z! \4 N
" M: P9 x" B9 l" n; a它們都不見了。
& n; o" z" H1 p+ c! l7 v! H* y4 H9 ]. W8 S, A) M
"Hmm. So what does your screen look like now?" 2 _5 {$ f! x+ b" }# X
, W% T, K$ ?6 r' p6 Q9 t6 g/ ]
嗯，現在你的螢幕看到什麼東西？ 6 X, J& E& q f6 s( K6 F# M7 H" u
! f" x5 f, k. \# R"Nothing." 7 b; C0 P: B# B% u1 n! _- k9 V
& K# U" X9 }0 ~4 o# u& T" o$ _
沒有任何東西。 # ^) N6 C( Y- x) ^. e$ ^/ O! [/ L
6 l" z+ {; E. w7 C, o
"Nothing?"
) S7 y2 \$ r3 Z3 ~( h/ f# @, c5 b. T4 g: P1 }/ M' g$ z& ~
沒有任何東西？
$ E+ c- T {) _0 K5 j! i9 D7 m
# n2 W L: H0 q! r$ h; E"It's blank; it won't accept anything when I type."
- T. B6 `9 o6 `8 i( }: [# n: B0 p, R
2 n5 T$ p' c- M. ~- A3 C( Z螢幕是全黑的，我打的字它都沒反應。 $ w5 A5 U( G: |( Q$ G! ~( M
( P6 c. [9 I) \! C& Y
"Are you still in WordPerfect, or did you get out?"
# x( `& c; K" D2 x3 ^3 T4 k
4 t( Z: J o+ E% {4 s. ?5 o您是否還在操作WordPerfect，還是以經離開了。 / Z) p: ^1 j! v, ~
* Z0 @1 c8 d# F! o"How do I tell?" 4 ]) h% @$ {3 D9 x5 R, I
( T, |. R# t+ j8 U( P我要怎麼說明呢？ , V+ r$ E4 U: I9 |
+ ?$ E# y" A9 }% M"Can you see the C: prompt on the screen?"
6 I3 S: m+ N' }8 \ n
G: |6 O4 G7 N" w6 p你可以在螢幕上看到 C: 的提示符號嗎？
1 W1 ~+ y. u, N( W+ d2 P
0 m9 @2 ^ p" o; D+ y"What's a sea-prompt?" % c* U( v3 z; N Y. Z4 W: n! n
5 p" M; S9 _' o8 r
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " A1 ~" i4 j; }: H' V8 l/ e$ `
* s7 `, Y, P h, A
"Never mind. Can you move the cursor around on the screen?"
* k+ L [3 h* l- i; E
, N, P" |1 t3 x- p) t不管它了，你可以看到游標在螢幕上嗎？
0 Q% \1 b1 H; Q2 X: h7 n# m* i, ]) z1 b& I! A% ~1 F
"There isn't any cursor; I told you, it won't accept anything Itype."
+ A b* h0 T+ [) n" l$ l% [0 ~, k1 T/ |# M' f
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
1 G" G% K& A+ u3 h$ B4 v6 v& N% O2 i# P; T
"Does your monitor have a power indicator?" 2 ^5 j5 M( s1 N% \( E
# a* `3 y" I' S6 V! U6 s$ [; I
顯示器上的電源指示燈有沒有亮？
2 {0 z; Y. a b5 c% Y: N; d2 q7 W% a4 C- J4 V& p
"What's a monitor?" 7 W+ H! o) w7 h& h
+ }# f: P/ E1 U0 v7 P- `( b7 {
什麼是顯示器？
/ F9 H ^7 V4 T9 f4 k% ]
( P3 V/ }! A3 i' [" f"It's the thing with the screen on it that looks like a TV.
2 x: s9 I/ f6 d2 v ?, z* q1 U# O0 C( p, ?" Z% `' E- l
Does ithave a little light that tells you when it's on?"
1 p& c9 V7 m$ m( c& u8 H5 D- ]) ^* w
就是那個看起像電視的螢幕， 5 j& A7 R9 }0 u
) ~1 F3 K, |0 G" Z有沒有一個小光點告訴你它是開著的？ 3 W) c: N" \4 a6 }' M
1 O2 F; T9 m8 m
I don't know."
0 ?3 g/ M0 O/ T7 ]& e: q- g% S$ Y) ?# U/ G
我不懂耶。 3 E/ J9 [+ b/ ~
* V1 q3 T; a% J% l
"Well, then look on the back of the monitor and find where ) ^) W d+ z% c, a& G
) l ~7 ^* ]' a# [+ @
the powercord goes into it. Can you see that?"
+ l2 C9 F6 j# i0 Q/ i' S
8 x3 i: W4 }2 T2 m; O8 C那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + }3 y( D& ]" W
* m7 \; o) L& R2 n' c1 m
"....Yes, I think so."
- I- }! F% x4 I# ~
$ _' e. I" o* q1 `是，我想我看到了。 , M- G' o; w) [2 ]0 U& x
6 `- v; |5 s$ ]6 F4 I# O7 g& ]
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . J& D$ a$ k6 `- |& l4 k6 l
1 i1 L/ y' A; K
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ a3 C2 J1 N; E- {7 u
2 x; l; i% U1 x/ O0 w7 ^" }"....Yes, it is." 3 S! y5 C0 e. r1 W g2 w1 r
6 R9 Y' h7 q7 f) K0 t/ \- d有啊!
N) v' P" k: _. F z& o# A0 M+ l' J" u3 {0 J' U+ R
"When you were behind the monitor, did you notice that there were
Q. d' c+ g: T/ W0 X' {! b2 k
" F7 Q; s/ @# |* ?' |. ?two cables plugged into the back of it, not just one?" 8 j. S, j) s$ }$ f# e$ n. ]9 c+ H
+ d. N0 B, `( j( ]+ P3 M- ?5 U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
" [' P5 r0 Z0 H2 l! q* [& u L
" ?) x$ u' l) k/ y( Z) I"No."
" V: \0 y& p# b' k/ T9 {! {: z% u9 o% h- z0 y
沒有。 1 p/ d4 A% |+ Z2 |6 U
7 G/ y* _* L# a1 t; ~"Well, there are. I need you to look back there again and find
: B. E0 X& |/ B$ b
( Q2 {2 p! H) ?- V' `theother cable."
& O. L8 Y/ ^5 S, A0 j9 l& ~- b5 ?* a7 `$ o8 [! R2 t5 ~
就是了，我要你再到顯示器後面去找另一條電線。 $ N! g* A+ s1 c6 [7 }( O
5 ]$ B k- p. P9 Q4 I* N: l
"....Okay, here it is." 2 \9 Z, d9 @" y# B5 A
u- Z3 C$ b, p; q$ O( `# e5 nOK，找到了。
) F: u1 M3 l- r( E& F. h4 D+ K" u. g* B* N- b
"Follow it for me, and tell me if it's plugged securely into $ N f1 x/ [ }
8 C/ ?* n+ _9 W
theback of your computer."
6 T5 ?) b4 w: \- k# S) v9 E: C3 ~
( }, g3 U: e. k3 Q& Y再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 t# Z% X6 }+ o( o5 i9 a
. Y' m# u, t6 H) G5 v2 G
"I can't reach."
( ]6 a: I& ~2 m$ y6 A/ e7 F9 K2 B$ I+ x3 T, W5 Y+ ]
我搆不到。 6 o; j! E5 @& _# C/ _+ `
* {' a/ j! B7 H! W5 _% X"Uh huh. Well, can you see if it is?" * L* u1 e. ]' D/ G1 s
6 v- R/ ]* D- D6 Q% E6 t( O. f嗯，那麼，你看得到嗎？
0 n. z- X' K% H* @
! j- |5 @4 N+ B! m# G' C"No." 2 u# M3 D0 `! S, {7 e6 d
9 W6 p& i% u/ f t# F看不到。 ) d% O, C- p! D4 M8 D$ p
3 v! F* G$ x; [7 n5 E"Even if you maybe put your knee on something and lean way over?" 3 g+ g' J" y/ a% }% e. A8 ?! V5 z
) {8 V" P- }* ?- o/ }8 E2 H
那麼拿個東西墊高，爬過去看一下？
- A e) Y" d5 p; D: g' \' `2 O( ]
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 b! v/ Q3 F" q' c5 Q
; i+ P" S5 M! t) O' V
喔，不是角度不好看不到，而是太暗了。
, M5 i+ w. D& Z5 ~0 ^& C& i4 y2 P1 y1 g9 ?0 d& j; G5 K! d
"Dark?" ) s' d+ S. A9 M, Z
2 G! E$ z1 R& ~ A
太暗？
2 z- b6 C0 ? O t( s# T* v0 m
: g$ x$ u; ^/ W. k. V1 v2 a, K2 V"Yes - the office light is off, and the only light I have is - N7 F! B; ]6 s& c3 q2 m
. z R/ Y7 n, ^! v/ C7 a1 v5 m4 }
comingfrom the window."
, E: L" _, W1 B7 f: t' G9 E! a2 x" \
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
% \3 z4 f2 N+ w& y) R( S9 I+ d6 t$ L8 U+ s; l
"Well, turn on the office light then." ) o, W+ p" O9 V( l
- b0 \! t& d, z5 v! }
那麼把辨公室的電燈都打開啊。
9 g2 u2 f0 \" K% o& J# p! a; B/ e% R2 u- T; N/ {
"I can't." ! r: W0 \/ E$ N9 R1 G' y& U
+ M. ~) e% M. }# Y1 G8 u* H$ B j
沒辦法。
3 R! ^- i4 i" S2 f) |( M% u5 w, d3 R6 o9 a" |$ {
"No? Why not?"
9 {+ a, {0 j3 `2 X! |" T9 o( q% Z
沒辨法？為什麼？ / F! ^$ U6 @ z8 e# J
1 s; z% h. `- ]7 P, z& j"Because there's a power outage."
$ k# b' j Y! [, v* b3 |5 _$ b3 _
4 y! v' s# P0 l4 _6 m# P因為停電啊!
+ Q. \7 a5 z5 n: }. @. b. f
& Z! X/ x# w% @5 s" U& v"A power...... A power outage? Aha! Okay, we've got it licked now. ' \: Y$ b( t4 _, b5 P" J
& Q8 M" s# K' J( Y2 @4 pDo you still have the boxes and manuals and packing stuff 1 f' h9 y, S3 Q' M/ w
" h# a' d2 i/ P3 j. e; zyourcomputer came in?" 8 Q7 Q- V! V4 j
0 O3 k4 p" k3 T9 E- F8 s# V8 R
停...停電？&#@!(& ，喔!OK，現在開始打包，
$ h5 N# m4 z H/ W" Z* U' S) b9 I8 B; z1 J" A. m! y
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
% E: [% M8 p4 s# o/ p7 M. g
! a. o8 A5 w# j- W7 g"Well, yes, I keep them in the closet."
% |' f( j7 t: v( I+ { c1 ?* a: `& C" w7 e) i5 J: u0 k
嗯，是的，我已把它們收在櫃子裏。 & F5 ^$ k3 j$ t2 W$ b9 }: S+ }
: y' R- f$ B, \2 h
"Good! Go get them, and unplug your system and pack it up justlike
- \$ e* v/ e) a
" o, K; N$ Y. C; ]4 J$ G. `it was when you got it. Then take it back to the store youbought it from." ! g8 e2 h' X; i) m* C$ C- W2 [
! E# `! R% k& r很好!去把它們拿出來，然後把電腦搬下來包裝好， % l8 Y1 Q. Q8 H* @
. i$ v' J" W) m4 U- ?4 d
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
% `0 l# |, d2 E3 s+ u) c- ^' E- B1 }% W" }1 h( n7 A6 ]# N% u
"Really? Is it that bad?"
" d/ R5 C D! p: R6 G2 O7 f! {7 P# H6 P4 G8 t+ k
真的嗎？是它壞掉了嗎？ $ x* I# x! g) }+ X7 }$ [
" t* T- U7 N: {- f: X4 {9 q! M
"Yes, I'm afraid it is." 1 P- ]' X+ i, l2 ?5 ?2 v
# z( i" P' D, \; b
是的，恐怕是這樣了的。
+ o0 R0 z9 a+ X- h9 a' ?3 U3 e
) Y8 {: t8 o* l) h& |$ _"Well, all right then, I suppose. What do I tell them?" 3 I4 l5 R4 d4 p) B# _+ P' I
+ _, _+ G5 R) K, m9 Z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
, }$ G1 v$ o' W9 b6 m5 e S' F1 ~- M8 Y0 n7 i; z
"Tell them you're too stupid to own a computer."
- u4 w' T7 M$ \! o+ S' N6 ?- @3 X1 u7 q9 X- z7 q1 Z
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
