Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? S$ I. A, G. w2 r
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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- p2 `3 x% k& c- ` T"What sort of trouble?" ( d) V [6 j: U' j; _- C* d$ D
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您有什麼問題呢 ?
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: Q ]9 f+ F( d Z8 x) B0 }' _"Well, I was just typing along, and all of a sudden the words wentaway." $ d0 s, y0 V5 d' ~$ G# A
* R6 W1 x/ ?" I# N8 z% J7 I我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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+ B# Z0 |1 p* B) u' @它們都不見了。
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# D) r5 I4 I" L"Hmm. So what does your screen look like now?" # L" n6 D4 E& v1 M0 q2 a
) ]. H( Y5 {: C2 |3 A) {) r/ X嗯，現在你的螢幕看到什麼東西？ 4 t( g1 }9 B' z+ u
; N* |! h% s& _: @"Nothing." 7 i' i' X, K. T- f% H
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沒有任何東西。
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"Nothing?" : D, s0 {( x' t* Z. M! f- w( V
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沒有任何東西？
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+ I: I, j" G3 V, q: q* o# {1 }"It's blank; it won't accept anything when I type." 0 M5 Z4 v0 l) p' U8 e
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螢幕是全黑的，我打的字它都沒反應。 $ q+ f4 T. J4 W" p7 T6 ?
6 }) O# T0 }3 ^"Are you still in WordPerfect, or did you get out?" ' D. w ^, ^& j2 Q7 D4 } }1 r, z( a
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ , S2 f% J5 S" \) o' v$ u- o# p
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"Can you see the C: prompt on the screen?" 5 R3 g, w& z) v
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ! m' B& q# R. g! }- r# d# l0 ^; _
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 v2 b+ @' h" v& C C3 d6 |
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"Never mind. Can you move the cursor around on the screen?" 5 P( k" f/ x. C
! i$ j: k# O" Q, F不管它了，你可以看到游標在螢幕上嗎？
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6 G3 R/ V3 P; \) g" |"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 5 D& g! Z& w! ]& w$ \# _
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顯示器上的電源指示燈有沒有亮？ * I' L. U+ z0 C% V( _% y; d
7 o/ A; c4 V6 y9 D7 q"What's a monitor?"
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什麼是顯示器？ & g% s% v# p- n9 c2 {
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"It's the thing with the screen on it that looks like a TV. + U$ V0 x3 H4 @' z$ ]% o5 C e
2 @+ ?5 X6 @0 N" dDoes ithave a little light that tells you when it's on?" + ]5 B# D0 P3 a: f8 k) r
+ Y+ U7 b; T6 K5 A: w6 ]就是那個看起像電視的螢幕， / ?" f9 D8 b1 d% G$ ~
7 Q- H7 c- v1 x i有沒有一個小光點告訴你它是開著的？ 2 |0 ]1 }1 ^6 |6 A6 k- W
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I don't know."
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我不懂耶。
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, Q6 z! y3 D5 A1 b t( N"Well, then look on the back of the monitor and find where ; s2 K/ x$ Z* E. A$ f& e- L f, |9 J. l
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the powercord goes into it. Can you see that?" $ P4 U: {: l+ U% X( n
$ p7 h. {+ f; e. Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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1 D, I) S, A- w5 w2 C/ Q {"....Yes, I think so." h; f5 i6 W. O f! M6 I
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是，我想我看到了。 / P5 F0 L1 B2 Q4 [& C
. P3 H g4 x6 }( j+ F4 Z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' W* p+ E# r9 Y( n0 r% l- H8 J" G# _
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) Q: _ `1 a2 {3 L4 k% G"....Yes, it is." ' R% M% \9 V# H2 U$ M2 ^
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有啊!
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"When you were behind the monitor, did you notice that there were 3 N" P6 l" s0 j6 W' ?
. l$ [+ s; a3 |two cables plugged into the back of it, not just one?" 5 L6 r( t9 R; z2 G$ [* e
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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8 ~# }! Q$ J7 W# m l. W; P沒有。 . o: C7 l. I g) ~: q& K2 y
( G' t: o9 l/ {1 W2 X5 Q"Well, there are. I need you to look back there again and find
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theother cable." 9 L$ q* i4 O6 ?- m. w
" e, q, r% P8 |7 I7 U就是了，我要你再到顯示器後面去找另一條電線。 7 \7 v9 F5 `$ J% O
3 j0 p# f5 n/ V; N: S"....Okay, here it is." # c2 P9 v. J1 t# O- r. w
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OK，找到了。 ; g! _1 G! g1 |$ `6 s$ D6 y
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ( O8 L( M' c4 ?+ _9 R
2 P( f" _" u# _) b+ d f再替我找下去，告訴我它有沒有確實插好在電腦後面。
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3 Z2 g+ u+ ^) A8 g! c"I can't reach."
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) c, m" ]! g+ p- R! r我搆不到。 1 M' |( k6 v2 K" K3 |2 X
1 u# C: a8 I- J/ S. U7 L/ n! H"Uh huh. Well, can you see if it is?" 2 {7 Z; s0 \) m, }
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嗯，那麼，你看得到嗎？ 9 j) S& i, q' ?- {
* @- a2 A7 J; U. s* K"No."
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- L4 y7 y, @0 @3 { K, O看不到。
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: b5 R0 ?: |- o"Even if you maybe put your knee on something and lean way over?" 8 H, X, R, ^( {# ?9 f
1 F1 n4 K( C. f5 k$ J- J# `* z那麼拿個東西墊高，爬過去看一下？ 7 ~7 J- _2 W7 f7 P% u
( M! {( Z; P/ a+ f"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 E. D; h1 {/ w0 T
, w5 U9 o* a3 {喔，不是角度不好看不到，而是太暗了。
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# I2 {6 P$ k; s"Dark?"
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! l7 [% J* o/ a U: W6 h太暗？
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/ C$ E, f) E/ V1 G0 k3 O, y' ?. }"Yes - the office light is off, and the only light I have is
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comingfrom the window." 7 g1 l5 b* p$ X& f- G2 ^0 [* ?
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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d+ l5 l8 f8 U# d: k' d那麼把辨公室的電燈都打開啊。 7 `' e" ^% G ?, |
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"I can't." ! X- i j- z6 [
! A; m' [$ `. m2 A4 l# r- J沒辦法。 7 N h# Q X) m# N! j
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"No? Why not?"
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+ F5 A; r6 r) P' y2 B6 k( A沒辨法？為什麼？
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"Because there's a power outage." 8 V: M9 }* R5 ^9 `- }3 a( V) k
/ P1 H; k. ^; @/ N+ k1 k因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff w5 ]) _9 I" F% H5 k9 T/ F
8 I# M$ z- b7 T# S/ {yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + C; ~- p$ e `5 G
: V9 Q7 L0 _7 [1 V$ ?"Well, yes, I keep them in the closet." & a: e' e' l: n0 t% S2 n
! z g9 W7 e7 Y+ R) P$ A嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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- b8 }$ U! F% R9 K, F( j- w: N( v. lit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. I& \# V1 i; _1 _7 I: f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 n' S; k5 Y3 T' L6 v# ~9 e- @
4 i* o# i) D3 e8 L/ {. H5 ^$ w) o"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 5 b# B4 H% s V6 K
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"Yes, I'm afraid it is."
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8 g: a# {9 ]* c是的，恐怕是這樣了的。 ) x$ Q/ n% J' r2 K
$ @. ?- d$ s4 B"Well, all right then, I suppose. What do I tell them?" . M2 J0 O5 X) }8 X. C
. C" V8 u' X& A: f% _% }喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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7 c+ u0 D# w6 _" B: Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
