Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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/ f) z* ?7 l+ `1 S) B"Yes, well, I'm having trouble with WordPerfect." , u' P6 Q u/ Q6 q: G
& I& \% B" [# n, o# W是的，我有WordPerfect的問題。
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"What sort of trouble?" 0 m- M/ Y! o; `, K$ Y
* I+ D- V9 d# ~4 P+ X6 l/ ]您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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' R7 G1 m- T5 E, P/ N# u我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 " S0 J# {2 U7 [2 a. q: E: l* L" _
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" % F; f& i4 ^/ X r
) l( ]9 ^; C; ^; Z; l嗯，現在你的螢幕看到什麼東西？ |8 T$ j+ v8 V1 }/ I, z
- ~2 Q6 P1 H6 M"Nothing." 6 J, b* S" q K" e$ N: q B2 n1 Q
' `" i- z- s; B沒有任何東西。 2 Q& I$ \" ~1 U% T! j3 f
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"Nothing?" + E& j' r% `3 D M# F* E$ N
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沒有任何東西？ , Y3 L6 ^' ~9 `! G+ r3 K
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"It's blank; it won't accept anything when I type." : o) I1 A* F" z7 {
0 _( [( s2 e7 p P6 s( b螢幕是全黑的，我打的字它都沒反應。 # f8 }( E) z. [4 F4 V# G( S
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"Are you still in WordPerfect, or did you get out?"
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0 \' q- e$ P, N) T您是否還在操作WordPerfect，還是以經離開了。 ) v& X, F, t( u" Y: N! b
1 V: E$ r% ^/ G' q9 o b1 m! G" `"How do I tell?"
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0 j: R" Q1 d0 ^! s& [; E/ @我要怎麼說明呢？ 3 t: v5 Z; m) r7 }0 k
$ c4 y; Q u8 x" I. j* n3 g"Can you see the C: prompt on the screen?"
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! a4 O4 }/ p5 r6 q1 ]% P: y你可以在螢幕上看到 C: 的提示符號嗎？
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; o& Q( E, `3 t. q T. B+ ^"What's a sea-prompt?" * s7 \+ V% S, |9 U9 `
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + M: Q. J, N ]/ K* {
% g, V* P1 U# ~! u"Never mind. Can you move the cursor around on the screen?" 7 v* b& U- E# g6 `4 k
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ; f0 j% k4 H; Y8 S4 F D8 ?
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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$ a' n1 X8 D( z/ l3 `& \3 K) k( v"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ # q/ g7 d7 {3 r7 M
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"What's a monitor?"
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, T. r6 a' T9 Q8 j4 X& v什麼是顯示器？
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2 v/ q( h- K8 s/ }' y1 `+ V, T"It's the thing with the screen on it that looks like a TV. # a# L& B4 Z5 e/ X5 M" M6 Z7 v
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Does ithave a little light that tells you when it's on?"
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( B4 d/ v/ U4 I L3 m& E就是那個看起像電視的螢幕，
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5 M- Z/ y# |' m' |有沒有一個小光點告訴你它是開著的？
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I don't know." 6 z( P+ q/ S1 W- B: K$ Q
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我不懂耶。 & z0 c8 L8 z6 [2 ]- `0 Z! f$ w$ k
8 P; {% ]) \+ U9 L( m"Well, then look on the back of the monitor and find where & k5 p: ?% [7 Y9 }: U
/ s0 X- ]/ l. s/ J) u: Nthe powercord goes into it. Can you see that?"
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& w: c e1 L/ t. C' U/ L" L那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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* e9 s. ?& ~9 q! l"....Yes, I think so."
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7 H# r% C, f5 I3 \6 g- z4 Z7 _9 G是，我想我看到了。 1 |+ F; Q! C- O
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 @% {/ o ]' O+ f# N# M
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"....Yes, it is."
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& {: ~* G5 o$ e$ ?有啊!
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"When you were behind the monitor, did you notice that there were # I1 G' A0 m' b! z& \; @* }7 H
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two cables plugged into the back of it, not just one?" ; G' t! T( @0 k( n9 i
, c5 Y4 |6 \( V+ }( f6 k你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 e; v! a. ^; e
" |, R9 i, v/ L: R1 z"No."
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沒有。
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! ]: @, s( W# z; B$ h4 _"Well, there are. I need you to look back there again and find ) \# \# [# v5 T" \8 g8 w; v# s- \
& M& u0 i5 r# \9 i: T9 Gtheother cable."
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" W4 e4 _3 W0 N1 K! i. I! {就是了，我要你再到顯示器後面去找另一條電線。
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( D% m# z, }) E5 Q6 T5 E4 }"....Okay, here it is." - H4 l' D ^3 j/ Y u. w
2 m# V& v# I# VOK，找到了。
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9 |; F$ \1 {( @7 q9 i0 T" N"Follow it for me, and tell me if it's plugged securely into + \( R9 z( i9 k$ g4 h4 d, q
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theback of your computer."
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7 B/ M( i1 q: n* b' y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." & v! _; s7 b8 q8 k" w; G( y: g
! Q( T; M3 G2 @8 E5 {& w我搆不到。 , f2 u7 V6 I3 y0 y/ Y
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"Uh huh. Well, can you see if it is?" 4 ]. v% _7 [ |" c: o
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嗯，那麼，你看得到嗎？
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"No." 8 t! s# @* x) d2 E: u/ f' p: w
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看不到。
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3 h) v0 \& X) m6 p"Even if you maybe put your knee on something and lean way over?" 0 n' j) H# s% T9 j L
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 L# M: v. D) V8 q) B. M! V4 \- q7 g
, x5 k2 k1 P# W/ R9 Z% \5 S- |喔，不是角度不好看不到，而是太暗了。
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- o; [ o& y1 N+ m$ ]"Dark?" % u$ U7 U8 E4 @ Z# z
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太暗？
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) H5 a; Q9 u% W) W' Z" K2 W"Yes - the office light is off, and the only light I have is
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* F( J3 @) j& s6 S+ S# n1 D4 z0 qcomingfrom the window." ' \0 d) N, g5 k; a
1 F5 W$ N" m- Y- d2 D, u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * }, S& j [+ ]* J
. X: Y6 s7 W! O P"Well, turn on the office light then." 9 _- W; Y; d# |; C# ~
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那麼把辨公室的電燈都打開啊。 - y0 k; |) R& o" \9 d2 y/ T- h
1 K3 n& B9 T1 O"I can't."
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& {. V: o9 T4 O, ?: V- z/ ]" P沒辦法。 $ I/ z- t$ l) E' N0 M
. T/ J; v) ?7 S' e"No? Why not?" 8 M0 p. z n, O$ B! `* Z
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沒辨法？為什麼？
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/ [; ] x. c g" \# [6 N/ V& v- ^"Because there's a power outage."
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因為停電啊! 3 H& R8 c. e. I, q1 ~" g8 x) Y
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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% m1 d9 [+ z6 M" s2 U1 K$ |( m8 s" j& _Do you still have the boxes and manuals and packing stuff
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1 A; G2 I7 t) b6 f+ U5 B Jyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， * ]( a7 l* r' Z( d" q& J
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! F/ n4 n d7 C- x$ b/ ^3 ?) F
) ^4 e) Y$ r+ g6 T& E"Well, yes, I keep them in the closet."
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' N' [: ?$ [. l+ m W嗯，是的，我已把它們收在櫃子裏。 9 P9 I9 A4 { e% Q# ]% F) o
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"Good! Go get them, and unplug your system and pack it up justlike 7 Y+ ]) y* L3 t+ y- J
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it was when you got it. Then take it back to the store youbought it from." 3 n% R0 ]2 @/ _0 O M- b
: z% y+ B; g% K) R0 L1 V很好!去把它們拿出來，然後把電腦搬下來包裝好， . F3 Z8 l0 Q! v; g; G
/ v+ y+ R3 m5 |2 i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 7 q% a& ?6 w+ S# V/ H0 G" C( e
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真的嗎？是它壞掉了嗎？ 3 E" l" [: n% t. `: T; L, X' h
f# `! U" t2 X2 l' j"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 3 Z1 \7 D1 q' q5 o) [ R. ^
& G9 e, T# g, E( h, k"Well, all right then, I suppose. What do I tell them?" 4 ]. Z9 ?" v4 }4 E$ J2 p& _
: q0 x" U: l) {' Y* a; j7 s喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." : Q# S/ n! j7 u" L z$ z# W
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
