Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ! A8 w" Z5 H: E3 D3 `0 }
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"Yes, well, I'm having trouble with WordPerfect." # M+ q: c( ~9 h; `" ~* _+ k
1 V+ o+ T* N8 }+ g; T是的，我有WordPerfect的問題。
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) L; I' @! M+ ]0 |8 C/ c* ]+ w"What sort of trouble?" # g3 b4 n/ m+ ]1 ~, p
: C% L5 \! G8 \- N您有什麼問題呢 ? . ~, K1 R0 ^$ {, Q
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"Well, I was just typing along, and all of a sudden the words wentaway."
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2 a. b$ W g; K我剛剛自已在打字的時候，突然間所有的字都不見了。 / ]* } s: s2 R3 }
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"Went away?"都不見了。
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/ s: L$ N( V0 b) f8 m' X( p/ T2 U3 ^"They disappeared." 2 C/ @; f( t5 [. I3 a H1 i& F# X
- j! I! M, P. E8 Z3 _( t它們都不見了。 8 v2 a( x. p, K* n3 z3 g- N# Q
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"Hmm. So what does your screen look like now?" 6 Y _ x+ k* m8 `1 q
! K8 `: v$ n" X/ g' f6 f* A嗯，現在你的螢幕看到什麼東西？ 7 M+ y1 h* w6 I9 ?; ]0 S8 D V) G
& }7 d$ v& V/ d"Nothing." 6 v6 n. J N6 y: ~/ r5 T
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沒有任何東西。
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7 ?. ~ @5 }+ m4 i* \, F* k"Nothing?" 5 a' C% } {+ q+ y
' F' _# Q* r4 o. Q/ P4 {1 x沒有任何東西？
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$ \$ j* O/ k2 e# _3 @8 {2 A$ J"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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* X: S/ o' ]/ R# E3 x"Are you still in WordPerfect, or did you get out?"
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1 R; }' V( A" `4 Y您是否還在操作WordPerfect，還是以經離開了。 5 z# I8 X, Z0 F5 j% P
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"How do I tell?"
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3 T# p6 Z( |/ N& ?我要怎麼說明呢？
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; U1 H3 Q% B9 ]" r5 n& i- X+ ^"Can you see the C: prompt on the screen?" . m z/ f H9 r8 j6 _
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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" ]2 s+ N7 q* s* z; S& s什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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/ s: X$ c% O% b4 e; I% g q"Never mind. Can you move the cursor around on the screen?" " d( A& r7 C5 \4 `' \9 A
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # K9 T/ ?# w- a9 i: E
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"Does your monitor have a power indicator?" % M- n: Y! I3 V% Y/ K$ t
# M3 b- _$ C9 e% D v1 o2 l+ k9 ~3 D顯示器上的電源指示燈有沒有亮？
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+ e! G/ \: E2 o- @( s$ Q p"What's a monitor?"
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+ _, W) i5 f A! O9 k. O什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. % v: a! G3 `, l3 l" P2 j1 w& K' q
- T- X4 N% l+ q; L1 qDoes ithave a little light that tells you when it's on?" . h) h" T" q- o3 F0 m
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ : a: P5 Z/ l+ ?) B4 x7 n( y7 w$ z# P
) T+ @4 b* X0 n* W. oI don't know." ! w) X% m* Y( @
. z. j% R4 S% L P/ M) r, l我不懂耶。
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. Z0 |6 c) r# Q4 q* r5 g& u"Well, then look on the back of the monitor and find where ' i K, Z8 F+ E7 d
* l! w, b% Z" x- L* @the powercord goes into it. Can you see that?" 3 T$ t+ t0 {7 p6 o; w
7 H) {/ D7 c$ u3 b那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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, f' k# S5 m2 d- l+ s"....Yes, I think so."
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! o1 i- L7 q( Y3 H4 J8 b是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % w; d" ?7 A- |0 [
; R- n2 K) o p. j- O4 `太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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4 C3 j4 U0 z+ b- u有啊!
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/ t: A' O6 n1 T% J; G"When you were behind the monitor, did you notice that there were 2 u" r0 N: w5 @+ n$ f# I
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two cables plugged into the back of it, not just one?"
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/ }. H2 J2 h( X& o# }你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 c' w5 G6 y+ i m2 I
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"No."
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沒有。
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v% v& Z% y- z1 w, [/ R) z- y"Well, there are. I need you to look back there again and find
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# E+ W! X' Z" b u+ p* qtheother cable." 2 p. A. ~" c' z- J
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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3 T, }, ~: ~! ] \# z* E, \9 i0 U; ?/ \"Follow it for me, and tell me if it's plugged securely into
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/ ?6 _, Y$ }9 n4 @4 Ptheback of your computer."
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& j2 @; O2 e% n, N4 X. q再替我找下去，告訴我它有沒有確實插好在電腦後面。 * ]% b# V( G [& |+ ^9 A* I5 `
/ Y; h. F0 N; t; P"I can't reach."
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我搆不到。 # q! y: k8 y4 a* f) k
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"Uh huh. Well, can you see if it is?" 4 T/ M! c s9 X+ r
# T2 D5 e& M0 R; K! a6 m* {嗯，那麼，你看得到嗎？
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! G6 X( R, D% j9 L! a7 \"No." - R9 e* a& i5 h, N- k! a) `$ ^
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看不到。
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6 t& i! s% @, `# ~) j3 Y: I/ q7 l"Even if you maybe put your knee on something and lean way over?"
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! P( I1 Y$ i0 b' p1 y9 e8 f/ i那麼拿個東西墊高，爬過去看一下？ " s4 f( D; w4 F" d0 w
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ S7 W5 @% r# T" E$ M! H喔，不是角度不好看不到，而是太暗了。 . l" z: G6 {% `/ G. I( h) ^
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"Dark?" - A3 W, B1 d+ Q5 q
/ a- S3 M1 Y* j5 J/ b太暗？ : x8 Q" H& T4 f4 s: H+ \5 l! O
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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& `; R$ e" w0 R1 b/ \% S"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 8 I$ M0 [% S4 o3 J9 n' d" I4 Q( H
# O( I/ B# }5 M V, O9 g" ^沒辦法。 7 ?$ [0 @2 K% m7 c" f v" D( x
1 J% R5 k3 l$ [1 H! p0 G+ t$ t"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." 1 x$ P9 o" X H" F! Z! h% W
7 A. ]; E- w! `+ g) P5 J因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. " M+ l4 S3 e1 `! S4 q6 l
$ e5 N: J: t' }2 e% ODo you still have the boxes and manuals and packing stuff 8 ]* W, d/ u" t8 m4 @# O
/ a3 H# S0 r( J& I% vyourcomputer came in?" % E! n0 {8 t: X& r# S# ]. n9 n
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停...停電？&#@!(& ，喔!OK，現在開始打包， ; H# C: i" e3 y
% G; I! i. R3 I0 S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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& o+ y) Q# H; n% ]"Well, yes, I keep them in the closet." & @) Z% B- N F9 z
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嗯，是的，我已把它們收在櫃子裏。
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+ Q& O% k+ U* j7 k" f1 n"Good! Go get them, and unplug your system and pack it up justlike
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. E/ V% {# ^! p, {+ jit was when you got it. Then take it back to the store youbought it from." 6 f& R9 n5 [& U2 d
4 y$ D, x$ y" X很好!去把它們拿出來，然後把電腦搬下來包裝好，
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' X, O2 [& x' r8 V& l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 X9 {+ W9 C$ f. D3 J+ ?
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"Really? Is it that bad?" : D1 j( q; x3 w7 x* S
# ~6 @$ r5 F: @0 j2 p真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 0 e: M8 C4 y, H6 g$ J
8 d2 C3 ~1 Z0 Q% e是的，恐怕是這樣了的。 ; w+ s7 A- m2 U; y, R2 \
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"Well, all right then, I suppose. What do I tell them?"
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$ z( }) A7 q5 }* v喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
