Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: u4 q: t' r9 N"Ridge Hall computer assistant; may I help you?" # E! x; O3 `/ V8 D W
% F' j& i& t9 PRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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4 ?& j4 V% r' V m是的，我有WordPerfect的問題。 / f4 F" }' H$ ~/ q" r
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"What sort of trouble?" % e9 X3 ?+ H( @' Z. G4 Y3 R
0 T$ D* p8 L- p9 p" U x您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 6 K$ ~- `7 \) _0 o+ i0 e) E
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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2 O4 ?0 Z7 Q8 z" [3 j: y"Went away?"都不見了。 ! i' x! D4 V0 V; y$ T
' V5 e6 j- h0 ?5 T# V0 M+ i"They disappeared."
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! f) v3 B0 I' y3 {它們都不見了。 ) C/ B8 I) g4 d* f- G
3 @- p6 A9 r; Z! `8 X. L1 M8 ["Hmm. So what does your screen look like now?" * M7 \1 c9 }' i
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嗯，現在你的螢幕看到什麼東西？ - M7 x7 z1 O- G2 ?
# v- ]/ {$ E B: X% ~* k6 e"Nothing."
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沒有任何東西。 9 k# S$ V/ _+ ]5 W
" M* {3 I7 ]9 ~3 `6 x, I"Nothing?"
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, _) i4 @3 N& W3 [6 a9 m. w沒有任何東西？ ( o: a: N4 E1 Y% ]
, Y1 D/ j$ U% m) H+ k' i4 q"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ( u/ a6 T: S& ?: @! Q% N* A
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"Are you still in WordPerfect, or did you get out?" 8 p c2 m8 `" R. Q |# r0 H
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" % c) ?3 Y& u; {
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我要怎麼說明呢？
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3 v/ x9 O5 b8 I. d"Can you see the C: prompt on the screen?"
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3 V. y+ R5 z; `, _你可以在螢幕上看到 C: 的提示符號嗎？
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2 w3 J" K' d- n( F2 [/ l* @"What's a sea-prompt?" : \" ~3 O" S8 p1 |
6 @, l* I7 I; a2 [6 g8 A什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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) Z5 k1 e) s0 b9 S" }不管它了，你可以看到游標在螢幕上嗎？
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7 [0 Y: h& [0 c"There isn't any cursor; I told you, it won't accept anything Itype."
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9 ?& K( f/ g" Z/ v螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ) O$ h4 l% @" X9 \- o2 Z5 C" P
$ ~ L& t9 W. V+ FDoes ithave a little light that tells you when it's on?" " u7 X8 ?/ R0 J7 b; l
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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' c( r3 T F! y4 }* C我不懂耶。 , d `: V: v% L
4 {( Q, _$ \1 O8 g' x9 m"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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, y1 @5 ~$ q( {9 f+ p1 u |那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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# g' c8 f* }" L, b/ s7 k. r"....Yes, I think so."
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0 p. ^' d" Z) l- V6 b6 `0 J是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( G) x* J( m! {
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"....Yes, it is." 8 k( K; X% t5 Q$ e" V- B, E
3 a# C L) G; U2 R: h4 I有啊! ) Y" r4 t" ~" g4 D( ^
3 D( h9 _( D, ?7 ]9 {" ^"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" $ L; I: o" l" j- F( W5 d% s# z9 `# L3 I
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." & z: Y# }8 H8 H) f' f
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沒有。 3 @+ W u+ j- `. z9 M) q1 j: ^
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"Well, there are. I need you to look back there again and find
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/ I$ L( l8 X- {. X$ P% itheother cable."
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4 [$ |9 P% `$ b! {& B7 [; j就是了，我要你再到顯示器後面去找另一條電線。
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5 I g( M5 A& }3 _"....Okay, here it is." 8 o+ J& y7 K& d
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OK，找到了。 2 _- U8 B8 O4 Z; n$ }* Q% C" @$ I
- C/ _9 I1 H3 H$ c"Follow it for me, and tell me if it's plugged securely into 1 L7 d4 w: e- x7 m
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theback of your computer." : |/ w5 O2 A4 n/ Z
$ r9 a4 o3 ?1 f再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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& c7 t! O ]$ l我搆不到。
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% k2 ]% }. _5 y"Uh huh. Well, can you see if it is?"
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! X/ i7 j b, `9 [嗯，那麼，你看得到嗎？ 1 B; H+ o+ |6 u" q- e( q, ^
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"No." n( ^4 ?; C( r" @+ N6 b) m8 w+ l
6 w0 K# l) [2 X" q' s2 v看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ; E+ Q: x; _8 t; W3 ^$ Y
: r- M7 M0 ~8 I/ S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* ^0 L1 v( ^6 n% W. p. w7 U喔，不是角度不好看不到，而是太暗了。
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& \+ {7 k1 g- Z! E9 {4 p"Dark?" $ T0 |; Q7 R5 ~* c% {) Q
( {" x: F2 J0 c9 f太暗？ 0 X% w4 C- C! w6 |/ e5 v
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"Yes - the office light is off, and the only light I have is 0 X0 H. W" _+ c s
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* {( z" L. z) F8 K0 t5 h是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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8 G5 P3 M# z. h; w" D9 |那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 / i' G! {$ h$ U9 a2 o$ E6 |( Z
5 G$ \0 U% D% [- ]"No? Why not?" + B! _& S) z- A# ^+ H
$ M/ q$ z, z$ E沒辨法？為什麼？ , k/ G* w. @/ ] T4 C
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"Because there's a power outage."
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) n0 R/ A2 H% g因為停電啊!
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3 k V( x4 |' H5 L! z# J"A power...... A power outage? Aha! Okay, we've got it licked now. 8 `" J3 d6 w- O. C1 L
6 B+ S# e- L& F$ a+ b( D. ]Do you still have the boxes and manuals and packing stuff % \5 d6 F/ y4 I5 r5 _( {5 M
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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! S* Z$ i% S2 R. M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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5 V% Z/ ^7 W# [ u"Well, yes, I keep them in the closet." & ~3 \; w+ B: q3 Q
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嗯，是的，我已把它們收在櫃子裏。 7 w! e$ c% E% L
, e7 L# V8 {6 e, ]2 x9 j, D9 W"Good! Go get them, and unplug your system and pack it up justlike 1 v& m) r6 N+ E: E F+ b2 A
3 |1 c. ~) ~9 z2 c- n/ wit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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" x" q* P0 [+ T0 b3 A: i真的嗎？是它壞掉了嗎？ & ~1 Y9 n* m7 ?; a, h7 Z+ Y
* g% y$ t0 N A- ^ P"Yes, I'm afraid it is." + X. Q* G9 D. U) H
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是的，恐怕是這樣了的。
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% L9 i |: g/ u5 v0 W"Well, all right then, I suppose. What do I tell them?"
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3 B4 @8 C: ~. o" `) X0 b% _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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5 G& q; B% |& J& G" U2 L"Tell them you're too stupid to own a computer." , }! p" i/ Y+ _
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
