Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 W6 U( b* y3 D9 P
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"Ridge Hall computer assistant; may I help you?" ! O) ~8 m' f y) k0 d' k
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ! z; K8 W9 T* ]5 M+ O
9 U0 y1 q7 f7 J( }是的，我有WordPerfect的問題。 ' S: v* L t1 s$ z' l: }; h8 J+ n
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"What sort of trouble?"
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您有什麼問題呢 ? 5 @* t! ]- s- y% J; k4 ^$ x
! v2 k' g+ J! ?; e% T"Well, I was just typing along, and all of a sudden the words wentaway."
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: q: n; [4 r2 Z1 D# v我剛剛自已在打字的時候，突然間所有的字都不見了。 ; z1 e0 U9 o9 s1 P6 R% X9 O( p, @, l
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"Went away?"都不見了。 3 O' X0 }$ R9 k( t8 M% }! o/ z
$ S1 i7 k! Z& V! P& }"They disappeared."
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8 C. A; b, T% P6 W: _; g. R- \/ C它們都不見了。 ) C7 @) j; B1 T: _0 P
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"Hmm. So what does your screen look like now?" A( z9 Y1 c$ O1 I/ U, \7 e
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嗯，現在你的螢幕看到什麼東西？ ( A6 l* J* i; O0 K$ W
! m& D0 L5 ]: Y( L"Nothing."
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/ y- b8 [. ~4 H3 P0 R) [' g沒有任何東西。 # W# z7 c/ E: E$ `- u
7 w8 i9 h% k8 u* L2 m d& g"Nothing?" , c3 a6 N3 }# V# z9 v3 ]
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沒有任何東西？ I; x, T7 m2 A; \, z
# U$ Y- z G2 @$ R$ m"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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; g( s1 }2 ^# B, R"Are you still in WordPerfect, or did you get out?" 6 P5 p4 D" D- F' w/ Q+ c
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您是否還在操作WordPerfect，還是以經離開了。 ; G( }( S w* q' Z
# M' s$ i5 ?- f9 g0 y& e"How do I tell?"
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我要怎麼說明呢？ 4 K6 f2 j5 D4 M) C
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"Can you see the C: prompt on the screen?" 9 v8 I3 C& A# D- Z, c- K. t
& L0 f9 K3 Z$ ~9 G. z. D4 `你可以在螢幕上看到 C: 的提示符號嗎？
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+ Y' I' s: j! q"What's a sea-prompt?"
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4 d: O u7 i. r1 N1 P2 s/ F; |什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 5 ~) r% i9 i$ w% A; O6 ~3 L
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"There isn't any cursor; I told you, it won't accept anything Itype." " D& d% W) R; i, _3 x# u2 _- B; i
. D# x: m- ?, W4 j9 O' `2 u3 g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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7 _. W0 ^% ^ ^# Y"Does your monitor have a power indicator?" 6 K' T5 u& C5 c" d; g) G" K4 W9 J' H
% M% _! x& ~- P* p顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 4 y; d/ q! X( O. o7 N( g8 T
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什麼是顯示器？
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+ Q- h9 W! t8 Q) j"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 9 U4 F0 K5 t$ O. ~- Z
( w9 T5 ] a, s7 s+ b有沒有一個小光點告訴你它是開著的？ 4 z* V' D4 B! r8 k' q
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I don't know." , p6 F" T8 e, a2 v* P! T1 J
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我不懂耶。
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"Well, then look on the back of the monitor and find where ) s' d8 O) A1 g) v( p1 a1 I
, L! q6 G; Z% D/ S6 {, \the powercord goes into it. Can you see that?" & A, `+ [; s# M* @: S) F% O; L
7 o0 R% _/ |( h2 q4 t8 N. [# a: K那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * H; A1 y+ s" z1 S
) K; E, U/ Y" N6 K( E2 x"....Yes, I think so."
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9 ^; \4 b y& P8 ?6 v* d是，我想我看到了。
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: ~ I0 M# Q' l: u# X/ F" u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." x8 e0 o8 l. Z" R( |+ A; [
" W9 u) W# S2 e3 ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . `5 [8 h) l3 y6 b
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"....Yes, it is." , d; B. F" ~! s H& P
1 f8 N7 e7 S" \ z2 {8 i2 x有啊! , f% A! Q. x) \
/ B8 [3 `6 J# t# X; A2 |, u"When you were behind the monitor, did you notice that there were ! u% U8 h$ \$ p
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two cables plugged into the back of it, not just one?" 9 L) J; ]6 k$ u
9 M# Y' T( e. |" h2 Q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : a! H R9 y+ s: U& R
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"No." , \2 t) R2 W5 B6 M% Y) ^
* I4 w- s3 d1 ]3 a$ ~4 i9 }% m' Q沒有。
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"Well, there are. I need you to look back there again and find / M; u& W1 Q% s4 {( x5 r7 |. V+ K
9 k$ ?) T# n+ s. Y4 I5 S2 D, vtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 5 \: K3 n- o3 I+ U( ]
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"....Okay, here it is." - W. R/ \# x) M' A$ T, G
+ B1 @6 G5 [/ V" {7 ?OK，找到了。 9 T; C0 t3 ^! g
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ( p2 Q9 [5 |( X+ X5 x! p9 ~- r9 i) H6 Y
/ H- o# G! k; |4 M; ^( c) p再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." C' J6 |& m4 X6 S3 I$ v& V3 d) P% a
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我搆不到。
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"Uh huh. Well, can you see if it is?" 0 A& r6 J3 _$ P: v! s5 |) |, u2 F
2 i/ _3 |) O5 x8 J4 ]$ ]嗯，那麼，你看得到嗎？
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' T5 b3 V' F, C2 c# I"No."
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q" F# q9 x9 l看不到。
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"Even if you maybe put your knee on something and lean way over?" # u& _% c' @. V' O5 _0 W
, b \' m, X# x8 Z那麼拿個東西墊高，爬過去看一下？ . {7 W/ j/ a5 k& c4 E
* P& l X* F7 `( ~"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' ]& D7 R" v( f喔，不是角度不好看不到，而是太暗了。 " G0 ]; m3 D. A& @% q' B
7 r5 j2 _) l! Q; Z7 r"Dark?" ( X. c- X" J2 i! X7 g
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太暗？ 4 }, t8 e0 R9 p0 C6 G/ b% F6 N& f
' |. O# i/ r8 V( x"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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7 Q4 i! A+ j6 Y Z* Z( }3 v2 `是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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- t. \* l: _; G1 D* c"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 1 v6 U3 j# Q/ g. X
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沒辦法。 3 I; d0 L! M4 [" S! ~
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"No? Why not?" 4 T% K4 C+ r; c
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沒辨法？為什麼？
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* P) Y, T1 X) |! y"Because there's a power outage."
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! n3 [3 t* B& C( G; O, A% R因為停電啊! + x- B# p4 N0 l' n8 s6 J2 v
1 e6 O2 S7 G: ~/ R8 N. T$ W J"A power...... A power outage? Aha! Okay, we've got it licked now. 6 x" f1 }, Y& p) y% r, v# Q7 x. L
2 g: r: N! I7 Q1 T9 }' UDo you still have the boxes and manuals and packing stuff
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0 n4 t$ F% V1 F" Kyourcomputer came in?" [1 R: ^8 m+ U2 F G' r
3 C$ @$ E" U' q8 S停...停電？&#@!(& ，喔!OK，現在開始打包， 9 L8 n. H5 z9 Z/ p F
* Q" l |: z1 v6 y2 Y3 H t9 G1 P. ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." % U7 n* T9 v* j: K. v6 O; N8 }' W W
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嗯，是的，我已把它們收在櫃子裏。 0 D& M+ h# m, J$ ~! a) A4 w. W$ a4 A
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"Good! Go get them, and unplug your system and pack it up justlike
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" @8 b' r" i% D2 p7 e: Q& tit was when you got it. Then take it back to the store youbought it from." 7 X( Q! a$ M: Q7 t6 }3 O, P% m
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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: G8 B2 Z( \- \# k7 x就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ : B* C4 ?* x: d& D1 L
) h g8 k+ k5 H2 x6 x# [& @"Yes, I'm afraid it is." ! U J# d+ c/ c$ W$ w5 r
4 x0 x$ K) A& M8 t# |1 _7 B是的，恐怕是這樣了的。 ; o9 Y) _# a D3 e9 c
+ Y$ a; D) q" O5 o& \"Well, all right then, I suppose. What do I tell them?" $ [6 ?% R* j; f1 n: R
. K2 h U) z/ B' F' D* V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
