Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ) T9 o- K, x: o8 _
. C6 l( f2 Z5 w6 S1 x5 I& M! g4 {2 R
"Ridge Hall computer assistant; may I help you?"
# ~! N5 _. ?0 E q5 H& @5 a9 g" Z0 b: e
Ridge Hall 電腦公司你好!我可以為您服務嗎? & w! L. l9 P7 q; q6 p3 {/ D3 B
# Z9 \& x. j# S0 d5 W q"Yes, well, I'm having trouble with WordPerfect." ! I1 L9 J! O. G, R# w3 Q, d9 L7 D
; w8 \ G$ V/ ]* x7 ?4 c6 Z
是的，我有WordPerfect的問題。
7 a1 {- [5 w0 k; Z6 `8 O
/ X) a) i/ ~1 a- w"What sort of trouble?"
0 L1 X. ]- @; O& i: S& f6 Y W9 ]) d. s7 {' Z
您有什麼問題呢 ? 6 B k2 A# ?/ Y
" ]. a7 d0 O* S0 a! a& I
"Well, I was just typing along, and all of a sudden the words wentaway."
1 G' c5 U" v' ?. K- O/ R8 ~# O- d/ F2 r
我剛剛自已在打字的時候，突然間所有的字都不見了。 ! m' V, m! u w# D0 e3 S
6 Q( E' _& Q' X"Went away?"都不見了。 $ W, X/ W. U$ A X; F% ]/ X
5 Q$ p3 C4 T! j! N! I K8 t4 T
"They disappeared."
! M& w# K) x i; @* B1 e! C$ ?
( p6 o2 o8 P0 O# c* k它們都不見了。
# K) p+ K# O4 w2 q, R1 @2 V. S1 s! p
"Hmm. So what does your screen look like now?" 4 a+ D1 R+ W! Y; r
- K8 X( v2 t" ^( B" Z! G
嗯，現在你的螢幕看到什麼東西？
/ f' E4 r! r3 V6 e: q$ ^' Q& N' P4 ?& w8 q# _
"Nothing." # e9 \9 ?' g. `4 O5 C/ n( v
6 k" e2 Z1 n- |: t7 O沒有任何東西。 - \# S2 c. Y3 @$ I2 P; Y3 V; p
: y _9 C. x6 W5 b' r5 }
"Nothing?" 8 C# d) R8 z4 F B7 M
, h1 Y' E5 R4 I7 v0 j2 b: D
沒有任何東西？ 3 K$ w% W( c* Q6 d& B" m* V
2 Z1 a, H( \9 B) C8 S5 Y
"It's blank; it won't accept anything when I type."
' a: ]! ]! F% L
" K+ a. V! ~0 N5 P5 C: |. j螢幕是全黑的，我打的字它都沒反應。 3 P2 m4 g% B# [
, {% x! |) k/ W; s* @* ^3 a
"Are you still in WordPerfect, or did you get out?" ) T- w; K: S1 F' y0 b1 }
. Z5 O' D& O5 y" h( x2 k: q
您是否還在操作WordPerfect，還是以經離開了。
/ t6 J, n( f8 x1 P( o0 }) m. b$ N1 Y8 @7 B- i
"How do I tell?" 4 N. c! l' J+ s! |
! ^/ E- L; ?4 ? F( b. }% W
我要怎麼說明呢？ 2 ~& D: V9 J$ u y; g* G$ I, w
2 V6 G% C, A% H9 ~8 I* ]
"Can you see the C: prompt on the screen?"
9 O/ N2 F1 p' W% @+ O3 I# S) J. @) d
* x: g% t- @- u/ g$ x你可以在螢幕上看到 C: 的提示符號嗎？ 7 a* y4 r! ~/ }* s
! ^% H% d7 z- }0 a" B% p. f"What's a sea-prompt?"
: M3 Y4 z* ]$ u; a h m. j, f+ }' R) A
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
8 ?9 k1 I* M5 d: z5 u1 T G9 G0 k/ W: N7 {$ L/ ^2 J6 T5 L$ q8 I
"Never mind. Can you move the cursor around on the screen?"
5 e' M5 }+ P; ?% w6 o/ q7 Z; p8 b$ `$ u3 e/ I a# @9 F/ l7 H
不管它了，你可以看到游標在螢幕上嗎？ + X, r, V' b* A9 h
3 L$ c: w1 u3 p K: W5 t+ O
"There isn't any cursor; I told you, it won't accept anything Itype." ! W5 f/ Z3 }' n
# F2 H/ }( V5 N4 n, a5 Y" ]+ w
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
, V. S* r* _' h+ i, {- g
4 ~5 Q3 U5 T4 z* G8 b9 S"Does your monitor have a power indicator?" 2 s$ Q% R2 y) h1 E
) a% S9 D: j; g
顯示器上的電源指示燈有沒有亮？ ) \ U+ y" `, B( M' t- V
1 m0 d2 Q/ O# c# I g- L"What's a monitor?" / b+ _: P" L9 D6 z0 j
) B- W% l% e6 x
什麼是顯示器？ 9 r! v; ?) P8 a2 X& u5 u- Q
0 X% t, j( m3 ]' z6 w& E* ^
"It's the thing with the screen on it that looks like a TV.
6 g/ v8 m7 T: N, D) a4 X0 R: P. A- H
Does ithave a little light that tells you when it's on?"
t( _ R& V! y& F, X, ~) l; l: C( B7 ~7 q- ^) I
就是那個看起像電視的螢幕， 8 D8 Y" I) C: B' ]
6 F+ N% ~# {( {( H有沒有一個小光點告訴你它是開著的？ 2 W. ]9 l9 o* `: j1 |& q, o; E
# Y; q8 H) \9 C2 T3 r
I don't know." * `, ~. x+ \8 g& x4 t& }1 y4 t+ T
3 r: t. p, N% t' j; J2 T3 N% u, K$ c& P我不懂耶。
4 x Q& d4 n# S1 ]0 |; T6 H
' o! \6 c& B# F2 p1 S$ J"Well, then look on the back of the monitor and find where
! s# c- J, Q+ W% V# w/ S, w" D/ x5 }7 _$ y
the powercord goes into it. Can you see that?"
/ J7 b; J7 D8 o2 V3 m4 r+ n; p& `) z1 j0 [( |. F2 Q- n
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 E c9 `0 e; i. v- b% y3 Y7 }
- o" ~) [% R8 h2 \
"....Yes, I think so."
, y1 i. I9 W5 Y" r: L4 Q$ x8 @( f- B9 q' i1 {3 j5 {
是，我想我看到了。
8 w' T! X/ ~1 t) i; B% g! ~, @6 B& u& `6 x& \0 L: ?
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * x3 P9 n/ F2 u% l9 _ n' e
* g: Q6 c: e& R; i1 [2 \
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) c9 h# e( @/ i% w: b
/ a. Q+ N1 D/ q- M+ _+ Z
"....Yes, it is." ; l* y3 }' k' K- h- y6 f6 H
8 g5 y$ q: t3 q W
有啊!
% N8 F. f+ o7 |, p! ~; {
5 N# S; J! v3 d# I& K- q5 T5 W2 L"When you were behind the monitor, did you notice that there were
/ a: J, N4 r' D4 T. _2 y) }+ b8 C' y- [# J9 Z( N4 T
two cables plugged into the back of it, not just one?" 5 s2 @6 x. ^0 i8 m) K# a+ I) U
) D+ V' d* {7 w; X( P) P
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
' r( u8 a* s1 F; D$ o) L0 J& P5 h t9 T( g
"No." 9 B% j3 {! c/ m' q! L- a
$ z9 y, y' l1 Z! X( H1 W沒有。
# T! O* |7 g/ y" n+ I+ |4 w( G l, m* S& ]. O! }6 c* |
"Well, there are. I need you to look back there again and find + F7 Y8 W& u. E" V
3 }; A q) G# z, ]9 i- xtheother cable." 7 w& L+ h) m; v/ O2 V- G0 @8 s
2 q+ d& f" j/ ]1 g
就是了，我要你再到顯示器後面去找另一條電線。 $ ~5 A, N8 l- ?6 G1 d( A: W
. U8 z3 m* s S& T
"....Okay, here it is."
) ~$ K: {. G9 W" o7 D6 S6 c4 m5 M; |) c: R! B8 \
OK，找到了。 + a) }: q. ^( o6 T
' n h. a! E4 Z' _"Follow it for me, and tell me if it's plugged securely into
) ]; p+ q' E: u1 o6 ]# P5 v, _7 `$ a) c+ `% P7 q& J
theback of your computer." # a9 }; C; }! J/ {. H; s& F9 D+ {& O
# T% G( O, j4 A6 U
再替我找下去，告訴我它有沒有確實插好在電腦後面。
- Y7 l2 u. d4 }. C( N! ?
/ L, J5 o- o1 S% W+ }* P0 H"I can't reach." / w/ m) G* U# V- q- u! M- ^
- L# O3 X& q- U我搆不到。 - L+ T B9 a3 C; q/ I& e
8 O2 y; n1 {: t: P
"Uh huh. Well, can you see if it is?"
2 f, h" z X) C& [, _: P
4 |6 K5 U3 x0 b& I% i- a5 Z+ z嗯，那麼，你看得到嗎？ ( T8 D7 o5 t5 x
; b" S. ?9 l* b' a2 O$ K
"No." * d z k* D. Z
; e! i8 a G2 c% f) m X ?9 K! G
看不到。 0 x; w& x/ S) v$ e; {# w/ X- p0 l
% @3 X, n8 U7 S2 b"Even if you maybe put your knee on something and lean way over?" ) p% K$ h0 S, @8 o% m
6 c, |! v G+ c8 B5 w
那麼拿個東西墊高，爬過去看一下？ # M2 `! }5 I- ?
8 r3 g) `; \- M# ?% T% ~
"Oh, it's not because I don't have the right angle - it's becauseit's dark." / m; ]& J" v( d$ U9 I+ j0 o
% S% Q' w, z" N& W- J喔，不是角度不好看不到，而是太暗了。
5 ]1 o- D( S/ e/ j9 B
( s4 h! C! r$ {"Dark?"
. |: g- Z+ S5 w5 Q3 Z! l4 c$ Q% b& J L# t4 W, g
太暗？ $ [/ l! b+ j' | f
" I x V, d8 R# @. h8 c+ D' }* S
"Yes - the office light is off, and the only light I have is
" v! \+ A1 G" Q8 r
8 S' W# A: |* r' k- Bcomingfrom the window." $ G2 x( X- f8 g1 k! [: K4 l! y6 b7 ~# [
+ Z- e3 @: X$ N4 v% q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
/ t2 Q" w: q. P( E1 s: r. s
- Y4 h5 t% x% @. f# v6 h"Well, turn on the office light then."
: S7 S5 [1 l% Q, g1 t" M$ k7 f8 U8 A. t
那麼把辨公室的電燈都打開啊。 6 [9 d% F, v/ h* |, H
- r1 O3 P" j9 ^$ }) Z
"I can't."
4 J0 F5 W$ Q$ }. j2 I7 O4 @1 @6 U$ h% N+ v
沒辦法。
, V2 ?5 b m9 G3 J0 v+ g0 Z) c& G; ^
% w6 e& u# |# V7 m) j3 {"No? Why not?"
+ O8 u* g$ k: P; E- |* H9 Q6 k0 {5 a; h6 |$ k% e# ?/ x
沒辨法？為什麼？
3 H$ P5 ^1 S. ?2 f1 g) O2 _/ y" u+ b" ^
"Because there's a power outage."
7 b, n# h0 d- O/ v' o9 b9 b& ]( ]* T K8 |1 U
因為停電啊!
4 U3 w9 c, c" M; [1 J, O2 D
U+ t, {8 J% j4 x0 o"A power...... A power outage? Aha! Okay, we've got it licked now.
, N3 e8 Z+ Z0 O: u; V5 D5 {0 n# x
Do you still have the boxes and manuals and packing stuff
9 s3 Q6 c8 b) i- o' W6 ]6 J
8 I( e- D g2 b: M( R. T- ]yourcomputer came in?"
. n0 i& I' B+ B* m% Y: e C1 k4 | d0 i; F' l* h- T" r
停...停電？&#@!(& ，喔!OK，現在開始打包，
4 d* o! G6 n( G* \* n( S7 s9 B3 _: A7 I' q2 H" R9 H1 Y
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . _# y5 B/ `! N0 V% `
" r0 Y2 q2 B9 n! T6 o) N
"Well, yes, I keep them in the closet." + K7 i7 q ^6 `# l8 |# }5 B' k1 @
& \- ^ F8 `% L) r4 _& w; T- k
嗯，是的，我已把它們收在櫃子裏。 + v4 O3 y. m1 q: n* C( u, ^5 u
9 _3 m1 M, a. G5 t7 s"Good! Go get them, and unplug your system and pack it up justlike / o- F! T) Y( T9 r2 @
$ F+ a3 c& o8 Y+ @& }" `0 r, rit was when you got it. Then take it back to the store youbought it from."
: C8 A6 \. I7 H8 n5 H" u2 h5 F% Y" D8 e+ l3 a% W
很好!去把它們拿出來，然後把電腦搬下來包裝好，
F5 t# D; G' O9 l; Q# J4 F V& b& v$ b8 Q$ [8 N7 j, V' ?
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : }: I. q5 Y! y0 }0 d" g2 A3 d
' N: I. ]1 _7 u+ ?* V" W4 S"Really? Is it that bad?"
) y: \5 C' q9 g0 w9 O) E2 J) c+ d7 \1 ^! M% a9 o
真的嗎？是它壞掉了嗎？ . @9 ?8 Y1 g4 Z$ o4 D
, ~4 n2 H$ t8 Y$ g/ `$ n- e
"Yes, I'm afraid it is." 1 m# c7 e# l9 Q' W3 L5 n2 Y- d
: U: R, e, ?, C! F! S是的，恐怕是這樣了的。
9 T4 D$ U( B$ w# h) e+ t0 _
# Y3 y4 s: I3 J" X5 O"Well, all right then, I suppose. What do I tell them?" 8 K( I; T! g6 Q3 H/ E4 ]& H
$ G6 ? Z r% B- v" c/ b0 c
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
( L }) C) g( R. b) R4 r3 G$ G# m6 ~2 s) ~& `) ]- p
"Tell them you're too stupid to own a computer."
& ^" e" K- g. F! X7 b2 J% @: Z! \$ q5 r# f/ k( ~& c8 f6 w S
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
