Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 + ~5 o* f1 @) T R. R) S8 ^$ _3 u
" x- x3 Y. I+ v3 { C"Ridge Hall computer assistant; may I help you?"
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0 P# \0 n/ r" ^4 B7 Z8 K5 P; h/ tRidge Hall 電腦公司你好!我可以為您服務嗎? 3 \! o' Q+ c; e* D
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! s3 |: H: P$ f6 |5 l# D7 T
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"What sort of trouble?"
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2 D, c- v( T9 D4 Q1 U您有什麼問題呢 ? . h- U' V& m* r
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"Well, I was just typing along, and all of a sudden the words wentaway." ( \+ C3 D5 \6 A2 b& p' R& s
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 B5 k- }$ r0 C" B( l$ l% \
: P P/ H' `. g- F0 {"Went away?"都不見了。
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* ]" h5 M, Z4 G& j/ a4 n& N# i"They disappeared."
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& J5 r+ g' p- n: @& R它們都不見了。 5 j9 B$ |0 M, c1 s0 [
5 w1 q5 w2 y" b. B2 z( j8 `3 s* F4 a! y/ ["Hmm. So what does your screen look like now?"
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* v2 p- r6 W/ A' D9 H$ b/ J, S嗯，現在你的螢幕看到什麼東西？
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"Nothing." ! R4 o. W" z2 ^# ~
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沒有任何東西。
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0 R& A; \1 c% t- M"Nothing?" ; r; B6 x0 n3 f8 m, {
; r# R" H9 C: e6 h沒有任何東西？ * Z; \( j$ F3 s" ^# g) t: t
& j* }6 ]& n# N' W) ^( j3 ["It's blank; it won't accept anything when I type." * ] I8 `5 Q5 C- c. ?- O8 X* x
3 A+ v1 B$ N- a% W9 O螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" # r8 m: o3 x3 q! w. ?% q. h a
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ! n. r) N6 J0 z" `, V) e! [
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我要怎麼說明呢？ 6 S1 x' ]! d, F9 p8 Z# m
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"Can you see the C: prompt on the screen?" - D$ h; ]- J0 }+ {* g: \/ y
8 m, [6 ?. K( x+ S8 H! ^2 ^. _0 [你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" R- S! n M5 u o% ]0 i
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - y& i1 n4 }- p' v- X
( }4 R1 J3 c( M1 L" R"Never mind. Can you move the cursor around on the screen?" 7 l( b) |: c z1 f2 n, ]. S3 K4 [
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不管它了，你可以看到游標在螢幕上嗎？ 1 ?# i9 L" L0 v9 |/ t
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"There isn't any cursor; I told you, it won't accept anything Itype." - B3 L- ]+ g8 [, ~& p& b& [
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 [; h' _8 g4 e( b8 _$ l9 p
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"Does your monitor have a power indicator?" 0 V- _! f2 Y4 Q/ c4 p8 g
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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* E) X6 n% v6 p. O9 D"It's the thing with the screen on it that looks like a TV. 9 f7 b$ Z8 t6 @6 D+ ~
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Does ithave a little light that tells you when it's on?" 1 F1 L) g: J& f) F' X2 J( ^
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就是那個看起像電視的螢幕， 1 ~& c0 D/ B: H6 B9 R9 f. [- K& m
/ _, }$ n$ c8 A! p0 r有沒有一個小光點告訴你它是開著的？
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I don't know." 4 o' {- }2 D7 B$ K8 N/ y& i: G
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我不懂耶。 * k* f/ B: Z: |- Y( f2 m
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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/ U: F$ m6 Y" Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ z0 k6 s+ w H"....Yes, I think so."
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是，我想我看到了。
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3 @( w1 ~2 _. ?( o/ o"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 @. Z0 Y) b" R, O& s) Q太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & D! n0 B1 \7 }4 P2 A. A. |
& h9 u1 s+ W, |1 o2 ]0 ~9 p"....Yes, it is." [- v; W# h$ h% G' w! S" p8 M X
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有啊!
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( h9 R z, n1 I/ u2 D4 N# @$ p"When you were behind the monitor, did you notice that there were 5 q! K/ |' [, W# v+ L! p8 J: I. Y- d/ I
' T9 @( I! g* Q* s) C* ^two cables plugged into the back of it, not just one?" * |* K$ y9 A+ V$ }1 C+ v! b% u6 |
0 g4 u. ]( s$ J: j% H你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! c) p" @6 }. _- }0 A8 V% _( \
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"No."
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沒有。 $ `4 r- d- J1 n" @
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"Well, there are. I need you to look back there again and find 0 T+ \, ]# M4 ?9 ^+ I
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theother cable." ! [ j1 D* o# i
+ r$ L) \# V, t# |& @; q就是了，我要你再到顯示器後面去找另一條電線。 $ I% B' r" k6 c! O2 ? d6 u
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"....Okay, here it is." - K6 m* c' _7 x9 C
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 6 b1 T2 ] K9 l
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! }+ N# c. B/ J
4 K4 k8 A: f% F4 }: u! Z"I can't reach." |% F( m1 M/ C; I5 F8 L
2 h& x& e' C" Y我搆不到。 2 q' m% M) D d' F3 T
2 q# L/ a7 l3 @ b- {"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 q; y2 p3 j1 r4 O& f4 [2 Y
% A e8 |% F* E- a! _"No."
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看不到。 5 z% c! q6 r3 v' G3 U, n$ T
E! t9 R7 m1 V"Even if you maybe put your knee on something and lean way over?" & Q5 x+ Z4 _; i
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那麼拿個東西墊高，爬過去看一下？
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. L& j7 B9 [- \& c6 `% S"Oh, it's not because I don't have the right angle - it's becauseit's dark." , Y$ J/ X& Q1 @1 \( @
$ J' W! D3 j( B2 j喔，不是角度不好看不到，而是太暗了。 & ~9 t) `. P, ^, ?
2 N' j2 q9 Q( X1 n" C3 r/ M"Dark?"
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2 @9 [3 _# h7 u# b* E太暗？
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"Yes - the office light is off, and the only light I have is
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# J* Q E! f" U: ucomingfrom the window." 0 a( S y- |. I/ [" P# Z
6 k7 y5 B, a6 N3 ~- |* i9 k; l是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 \& d7 c2 [. c$ c% s: w4 Y' Q* Z \
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"Well, turn on the office light then."
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" r# O$ }. [- h4 |那麼把辨公室的電燈都打開啊。 ; m$ u" l4 W X
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"I can't." 7 B* G$ ?1 {2 J3 Z8 D' S
% T7 Z3 K# x! X5 C1 @沒辦法。 7 E) M6 t" D+ k
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"No? Why not?" }! {$ A/ m; X' i& P1 K2 {* Z
, q& P+ N: w6 |. P% K, x% x. j沒辨法？為什麼？
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- H2 \7 x; f8 a) Z( L6 ]. E"Because there's a power outage." . K; ]+ z4 `9 Y: W
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. % g6 ]+ ^7 Z- o4 _: P% w
' Z5 E0 w" n @4 E2 z5 jDo you still have the boxes and manuals and packing stuff
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! ?% D+ I3 t4 R( Vyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 j2 |" B" n/ f! C4 q
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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- P* j1 I& W2 {" {1 p3 Q% J"Good! Go get them, and unplug your system and pack it up justlike 5 l' X5 \. M4 x' A
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it was when you got it. Then take it back to the store youbought it from." ! D8 |; e. X6 {7 N# i; i, H- E
7 i* a* Z$ p+ h. T! o0 o1 j很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 U# @3 S1 ~8 n; V) L2 T
( X4 r* Q9 w0 A Q"Really? Is it that bad?" % b1 ]7 j. {( l0 R( r, i) R
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真的嗎？是它壞掉了嗎？ 3 v( k3 {% O5 [5 }, O5 j& @( V
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"Yes, I'm afraid it is." 9 V7 }/ x8 M/ f5 H' u
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是的，恐怕是這樣了的。 0 b# x* P: Y" P8 q' x. |
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"Well, all right then, I suppose. What do I tell them?" ! j* a; \: Y# X, z% I
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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' b* w* L0 O( g8 Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
