Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ A$ [! ^: K3 D
+ j0 P8 {! i/ B"Ridge Hall computer assistant; may I help you?"
6 j! K* y' A( O0 j
5 V+ K' F, E t9 ^* p* F+ WRidge Hall 電腦公司你好!我可以為您服務嗎? ( b3 q+ L- n5 K/ d( [2 G2 B
' C. V. i+ U5 v( O0 Q! T
"Yes, well, I'm having trouble with WordPerfect." 8 p. c9 }5 Z& v$ o& N! P# S
9 q' m2 R: p0 p L% v% f+ h是的，我有WordPerfect的問題。 % X+ O0 P% ^. T; Y+ j
4 u) u& {. Z* t' i. F% C"What sort of trouble?" 8 G0 Y$ P3 ~0 }/ [' f$ p8 v
5 V: X% i% ?3 ~/ \( i1 k: w您有什麼問題呢 ?
" Z, G" T6 c" ~& S$ C
& x: P( q3 i; z) K9 C# ^7 U* G"Well, I was just typing along, and all of a sudden the words wentaway."
7 U: v: t/ E; S& E# K" c
% F+ h# t" a' C3 V. g) Y$ \我剛剛自已在打字的時候，突然間所有的字都不見了。 * q1 J$ b, Q' s" ?& A
; H W( @) B* [7 T9 N"Went away?"都不見了。
9 T \, A" z* s9 |% x+ R% r7 Q0 N: U1 G1 F) A) i: [7 [! h+ V# \
"They disappeared."
Q' ~. E$ b4 j! e! k1 f' U. [# |1 {/ ?) h# [( v% a- Z; c( k; a
它們都不見了。
5 {. n* F3 G* Y. A. s6 G# m: c2 }2 X2 y, {0 L2 |9 S7 W: }$ }. _7 M7 `
"Hmm. So what does your screen look like now?"
1 x; ?7 B3 {, o M
6 i4 q5 I5 `4 a嗯，現在你的螢幕看到什麼東西？
6 _' D! _' |! |4 y
5 V/ v8 u# ? n9 Y3 K( d% e"Nothing." . B' c& p# A: C$ H- A
# ^3 p0 u0 d' D$ M& I; [沒有任何東西。 8 ]' K% _ C6 \- ?+ A
, \: v7 d1 E: t7 R, ~' V( @ t"Nothing?" ) A3 A0 C& c9 ^* a3 f
z( R2 A( }/ W2 R+ S, B5 B1 U沒有任何東西？ 4 f/ O) K K6 V& d" t) G
* f |; @/ o P9 p"It's blank; it won't accept anything when I type."
4 |' y1 |+ Z% n" ]: k
! P$ Y3 f' @6 J4 i2 w0 S. ~& m- j螢幕是全黑的，我打的字它都沒反應。 & |: {$ d; B) \ S
9 f O( k! _. T
"Are you still in WordPerfect, or did you get out?" ; |" M+ F5 m$ d' o5 J+ ]
3 l' W1 J6 W. h& z6 N" q. V您是否還在操作WordPerfect，還是以經離開了。
2 O3 _( `4 z# x9 u A( F3 L4 y' l! f% p+ @! q9 C1 {
"How do I tell?"
# i/ a" o" C' v- t1 X: t6 O+ Y2 ?" a- o7 B- I% o4 j& X$ M
我要怎麼說明呢？ : W6 y7 E& u: G+ C, D3 p3 u
" {1 O( t1 i3 g2 a5 r, [1 p1 m) B"Can you see the C: prompt on the screen?" * j2 C7 N, g2 C$ Y' f2 V2 x9 r
, q5 S7 M5 t8 F, B7 S+ i8 {你可以在螢幕上看到 C: 的提示符號嗎？
, h4 _$ Z5 @6 f) ^$ m& M! c+ k2 v4 G/ k
"What's a sea-prompt?"
, g# u- O% x! |7 S; c+ z K; G4 ?1 H \
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
) ^5 m& z4 C$ C7 d! N
( Z1 x& @$ v# j, l; v8 `4 V* y9 S% T"Never mind. Can you move the cursor around on the screen?" $ h: P9 C! [5 c/ ^2 _
5 b. {8 J8 u2 e8 _6 P8 l不管它了，你可以看到游標在螢幕上嗎？
) }: h! L0 C( f7 m- T
- q! x$ o7 I8 n' Q- N: g"There isn't any cursor; I told you, it won't accept anything Itype."
2 ]3 f$ @; |4 g6 I! t' e5 u" E" {! a. g* O- _: Q# ^; t3 V) X% I7 g
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
" _( a5 g. T/ Y6 I2 I" o0 R2 ~5 S! M1 Z% x- {
"Does your monitor have a power indicator?"
, v( B: ?* s4 @: ?; N0 \
1 t0 ^; ]$ s" Y9 t9 Z) K* s& C* D% I顯示器上的電源指示燈有沒有亮？
7 T( v1 u# q s7 ]) k
1 V9 {) C6 W, w q5 d; C* ?# a! h"What's a monitor?" 6 N; @9 [( v& @$ j7 {* x; k& h
3 P1 `9 u% E$ ]1 g9 u$ }0 n0 J
什麼是顯示器？ ^/ _. ^. i3 x9 c/ j5 ]
8 D7 R* j5 C/ o! O9 ~
"It's the thing with the screen on it that looks like a TV. 5 g" w8 u/ N7 S. Q- V7 e
% _) m: d( f9 V+ Z: v WDoes ithave a little light that tells you when it's on?" / w6 _2 ]6 g& P1 q; y. n9 r+ N
" a* O' J4 J' h, d: r) D/ X就是那個看起像電視的螢幕，
+ ^4 b/ s2 t" U# W/ K& W6 ]+ ]- `- F7 C9 h! W
有沒有一個小光點告訴你它是開著的？ 3 o- t; ~8 l8 Q' h- @; U& @
5 e% U5 i0 M0 \2 l' j0 T& ~
I don't know." ) u! w3 x1 v/ O- _
# D+ D+ f# ~4 B% e' x/ P9 F
我不懂耶。
8 `7 u( ~; q8 `! o4 I) l* u5 |2 S& {7 i6 U: ~
"Well, then look on the back of the monitor and find where - { O! d3 i, |; O9 a/ X; b
5 ]% T/ o; i; E) [# z
the powercord goes into it. Can you see that?"
* m1 }* _1 q0 h: ]( [
+ y' n6 D- s, O( w那麼，你能不能看得到顯示器後面有一條電源線接在上面？
0 o g Z$ t2 p2 k0 ? M
, F% T# o0 P7 d) ~# Q"....Yes, I think so."
W! d2 d j( g+ a# o1 D& M
( T3 d4 ^7 N* ^9 v: f! M" r. L是，我想我看到了。 5 w/ g# Z% p2 V6 f% m) i4 j: a
2 E$ M8 h5 R. I5 X! d* _; T( B3 D
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & A! g7 i/ W- T4 V& y
" S9 Q- Q! H: W3 l: H# V/ B5 P- w太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 b# p( A# h4 X5 X
; B7 _5 _7 y" I7 o; U0 q4 c
"....Yes, it is."
; r8 y: Y5 ?6 h. p- `7 V, x7 F3 K
) p' t3 r. e Y- Q. K- m! `6 o有啊!
( ~/ \9 N4 [9 H2 u& v( z J/ s5 S! B) m% x1 ]% R
"When you were behind the monitor, did you notice that there were
6 n6 J! Q" E4 q" O- _( J1 b4 j" `* p v$ @2 |% [
two cables plugged into the back of it, not just one?"
* l3 I2 J- y. q H$ J% H- g0 C6 A9 M; x& S
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & \' ]8 O; u+ J( F/ u1 k r# u' p
1 X( r3 v0 q1 d3 A* g"No." - W7 D3 j k1 v! C; \& p
/ x. P' m X* h+ A7 C9 w! K2 i沒有。 4 R. ~3 Q* A' d- L, O/ x
; X$ }1 `9 S( K% d" y m
"Well, there are. I need you to look back there again and find
0 g! [. l3 G& x) f( ~! l9 I
* l) Y8 l! K5 `2 F8 Utheother cable." 8 `; L$ b, [% M" x/ X3 }2 H
3 C! b* b( T6 C" Q+ V& Y就是了，我要你再到顯示器後面去找另一條電線。 . M0 n* z+ [& j( @
- M! S( c9 u3 _+ Q* K# Y
"....Okay, here it is." ) @: O* H. A6 t& d
9 i* L0 `# o; C5 r6 F- Y. \% UOK，找到了。 $ `( k# ]' p: q2 u3 O
5 w: y8 y7 ~. c2 n
"Follow it for me, and tell me if it's plugged securely into
1 Z* K# f5 p, N. {+ m
6 K/ n1 t4 p8 _0 x# |1 c, ~theback of your computer." 4 N; J4 o; ]1 c" _) O8 n# u
6 ~% g. N: I v5 Y( o# G
再替我找下去，告訴我它有沒有確實插好在電腦後面。
8 `( D% Z! [) L# L, J3 u, ~4 R5 Y% u }3 {# E \
"I can't reach." 0 m7 A; I- v+ Y1 ]2 q5 z
# ?5 i1 G0 a( T- E! n o6 W我搆不到。
7 q M. l# |( j+ j
. m$ f2 c' s8 h! e+ |1 L4 |"Uh huh. Well, can you see if it is?" o* g# x1 s# }# n
; n3 `; ?/ _ l4 G嗯，那麼，你看得到嗎？
5 j; ^) z0 y1 l W: G; o4 |; H: [* H; P% e" @: _" C4 A) x
"No." . g; K' s" E+ h- d* r
) S- a. m8 T; T7 _ W' T
看不到。 . M8 U" M" O# \! f" b) }( u
7 f J; u7 I7 e! l"Even if you maybe put your knee on something and lean way over?"
; D0 i7 A6 g7 B" r( x' I% f; a( L. a& ~2 P3 O
那麼拿個東西墊高，爬過去看一下？ 9 p8 _4 _2 Z3 s9 i% I
8 J4 R' Q: y) j9 |$ \"Oh, it's not because I don't have the right angle - it's becauseit's dark."
0 w5 M6 L" J) H$ e! ^. P
: v2 L- p7 X1 x( D [# ]! q% L喔，不是角度不好看不到，而是太暗了。 + d' ]8 o, y! C B) Q
+ y* ?1 i% V# | D/ {7 ?"Dark?" & s v" D2 y$ |/ k. A( D6 w
! ^, e1 S' \( Z& ^- M
太暗？
! c1 v9 `* @ Y2 X4 b7 ~( u4 V, @, Z9 v
"Yes - the office light is off, and the only light I have is
6 P& }/ n8 N/ T# _+ x, t* j1 F2 @6 l( D7 K
comingfrom the window."
, v8 L# i$ e) s& \
3 f7 | C ^+ E* N8 u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * }- [, s- m* e s+ K
$ `0 p8 r1 h0 G2 a L& K
"Well, turn on the office light then."
9 j" O! E* X9 t& m# `8 Q% P# n( t6 Q9 x" b" B) l ^
那麼把辨公室的電燈都打開啊。 3 o1 S" K& `9 R
; E8 |, L! S; T# `: ~
"I can't."
6 |; B0 u) X2 t7 o/ I3 B p' W; l. ?. W3 m
沒辦法。 3 j" \ i7 t+ C
1 e: i2 ^. m9 F3 `2 y"No? Why not?" / A) i: z8 |1 s! v9 g
) b' ^8 } X+ @沒辨法？為什麼？ 7 E* o0 g E4 A8 ^2 W$ H" s
8 x3 m9 F Q4 G, w) `"Because there's a power outage." : a) \" X. F4 l- C4 t( p2 T T" U
' x2 d: e) }4 r2 E/ m" W因為停電啊! ; L1 J5 y6 |" ?! h. G& w* x
$ Q! @. U8 r, ?- v* `: B" J"A power...... A power outage? Aha! Okay, we've got it licked now.
$ w+ b( a. U4 U& F' Q3 J* Q) U% p/ `$ |* `! C
Do you still have the boxes and manuals and packing stuff 0 ]4 I! _3 W# x2 p/ `5 D
; C2 m+ ] g- X% m; s+ B6 A4 Uyourcomputer came in?"
7 E* y [2 d# A6 {3 | P" Q* m/ ]. c* v2 s( u, ? l$ |: C5 q
停...停電？&#@!(& ，喔!OK，現在開始打包，
) l/ v8 @- g6 c) Q6 _
6 i: ]7 n2 b- k" i# v! H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 Q* T( Q% `# k% }, K& ?
. Z, |2 e% ^: Z3 C( C
"Well, yes, I keep them in the closet." \) o( l& W1 O0 D, B2 j
( a K% O7 _+ G6 `/ ]; M, V. H
嗯，是的，我已把它們收在櫃子裏。 ' R) o, _# `+ [, D7 a% [+ Z( W
2 j9 ~" J, |! V" V7 C% m"Good! Go get them, and unplug your system and pack it up justlike 0 c" h U$ w1 l# k g
9 G# S) O1 g& `2 ^$ xit was when you got it. Then take it back to the store youbought it from."
% R4 r& q2 k( G4 v9 K* `( j# H, F) z2 `1 m, s& F7 |4 G
很好!去把它們拿出來，然後把電腦搬下來包裝好，
' R$ q8 i) M2 `/ f7 i7 F/ |6 O j+ A1 h2 _; O0 l! v
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # }7 }# m6 ~; P
( Z$ _+ G. I. o0 B"Really? Is it that bad?"
- P! F, ]+ G: ^- B# s* G) p4 h4 k2 X/ r* j2 Z, j
真的嗎？是它壞掉了嗎？
. o. K" q8 b/ R' B! @$ U% U% s7 ~0 ]2 Q3 U- s3 M( Z* s
"Yes, I'm afraid it is."
H& I. v8 [5 Z' S+ x/ D8 [9 z# `3 Y, P2 f6 b; F
是的，恐怕是這樣了的。
7 |/ |" `/ @* y( s
1 p4 `) Y/ O) X. ?1 D! x$ B"Well, all right then, I suppose. What do I tell them?"
& k) a" V# L8 `: {: I4 W3 [
% L# L$ x* \! D, m8 Y/ F喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
* |6 m8 W" O# `( N: ?* T) y3 p! O
7 t; H& d2 S5 g"Tell them you're too stupid to own a computer." : z3 m( L; l$ J
+ K5 P; v7 m6 \5 @( a0 U# z9 U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
