Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " k" I5 W8 [5 b1 Z/ A" j
8 K' ]! U0 B' C/ E5 Z: l. ^6 v"Ridge Hall computer assistant; may I help you?" 0 B0 U9 a; [% J* a, d
0 V: L" r% ]& W! R- VRidge Hall 電腦公司你好!我可以為您服務嗎?
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/ ~0 V/ O# b+ } X; ["Yes, well, I'm having trouble with WordPerfect."
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* h k; A: y& `& A' b7 |是的，我有WordPerfect的問題。 $ ?# a. o9 Z. p- H4 G$ |
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"What sort of trouble?" 4 T; u% H4 A+ U, D7 V* b
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您有什麼問題呢 ?
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" T# B& b" [& L* {0 @, x) r"Well, I was just typing along, and all of a sudden the words wentaway." ) ^' ^1 {( r+ Q
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我剛剛自已在打字的時候，突然間所有的字都不見了。 j! i, x$ X- u; [( b# g+ R
: }% [' k' C, B"Went away?"都不見了。 ) y; W2 s5 V9 E$ U9 d% r8 p3 E8 h; d
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"They disappeared."
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它們都不見了。
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! ]( g) ]9 Q# k. ~+ p"Hmm. So what does your screen look like now?" ; }9 W- `+ L+ J! z6 a
$ P# O* `2 y2 [/ X3 s嗯，現在你的螢幕看到什麼東西？
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5 e8 z1 o0 u0 m"Nothing." 2 w9 k4 M0 g# j& R/ Q
7 P5 U- r1 W- t9 j沒有任何東西。 ' {3 q& n* H& [7 W% s# ~
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"Nothing?"
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" a" d6 \" Y/ d" q沒有任何東西？ 1 }4 M5 D& [7 [- ?7 }9 J6 C3 B
. X* }- d8 G5 `9 Z"It's blank; it won't accept anything when I type." 1 e5 g: |6 f8 P" [# g8 Z! G' W- r
# `. r; m! {% F( l螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" + u0 o) r2 s/ C c [- |
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您是否還在操作WordPerfect，還是以經離開了。 ' M; }& m& A. }) \
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"How do I tell?" 4 P* p, H: b; }* S1 `1 b* k
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我要怎麼說明呢？ ( o8 X! `9 l& I- \8 C* z5 \
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"Can you see the C: prompt on the screen?"
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" t4 {% u- c+ Y" ^你可以在螢幕上看到 C: 的提示符號嗎？
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! Q1 Q: w& M% \8 u( m"What's a sea-prompt?"
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/ {" J8 K4 L! [( }% _+ p什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 n- T2 V1 A: C1 d# N' o1 h+ f
7 y3 Z6 j4 g% N+ P& T; I( {& A"Never mind. Can you move the cursor around on the screen?"
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& T; N1 k: s5 _* L+ |不管它了，你可以看到游標在螢幕上嗎？
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8 C- o; K# H+ `"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 u7 w8 m' g) K( j/ R$ |
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"Does your monitor have a power indicator?" % { Y/ H/ T* d
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顯示器上的電源指示燈有沒有亮？
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' V' S3 M9 W6 J"What's a monitor?" * g. n; q( Y: H- H
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什麼是顯示器？ 1 Z$ s4 n/ a% q9 E
8 A, C5 W5 M6 A% M"It's the thing with the screen on it that looks like a TV. ! d/ e/ }) {5 U( \* P7 `
( L* k; A9 S. @Does ithave a little light that tells you when it's on?"
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. B, |3 z- |& C1 ?; }- A) J就是那個看起像電視的螢幕， ; ~& ^/ E4 M# [/ O! X+ q ` L
& {; l. ~5 e! V* R有沒有一個小光點告訴你它是開著的？ # K% n1 _; p- V( v5 v
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I don't know." 5 i3 P0 r& c% L( t6 Y+ R+ Q
4 ?2 q B, M [* K: u( H/ m6 L" Q我不懂耶。
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; |6 _8 d. z0 h, C; G: q) ?; k"Well, then look on the back of the monitor and find where , b' ?! D7 i1 \# a: l
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the powercord goes into it. Can you see that?" ' g$ K" m$ R* }3 W+ N7 ~; T' F+ L
0 S% R' I. ]% u- j' \" V" d f那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 G G. q7 U# S4 n* a/ u"....Yes, I think so."
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# P9 G. Z/ D6 z5 v是，我想我看到了。 * e7 Q5 H, m f) F& L$ ]
; i5 G' O8 V3 x3 u. Z9 F; e& v"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 }; \, ^8 j, U: Z2 i
2 @; E* J* U5 n: b& [( z* F太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ j4 |' R( U- ^. A% i E. |% q
3 T: V* C# K: M2 N* b( G5 w: L6 |0 u"....Yes, it is." ; y; h- @* A8 m- g
8 _# s3 k+ _3 ?有啊! ' _& b( w/ }( Q
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"When you were behind the monitor, did you notice that there were " _/ w! r* m: V0 ?% C
! ?! L0 B) y# M: d4 u1 n4 X6 Htwo cables plugged into the back of it, not just one?"
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u/ }2 y. N8 |3 p- J你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " J7 ]' `- \( Z! s& G+ R! B; g& z
* n" F5 T$ ]9 X: u"No." ( I4 ]" Q9 U. D& C+ {4 Z2 B U1 _
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沒有。 % X. S( U2 G1 L" q- H
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"Well, there are. I need you to look back there again and find * _% l |( T: q/ f- z
R1 R5 w! W. k6 t0 s3 n/ f3 |theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ( `; g$ M' q" {. u4 @ ?
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OK，找到了。
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4 E: ^8 W- r- K; O# L7 j0 ^# U! j"Follow it for me, and tell me if it's plugged securely into
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" O; V* a W5 F5 m& Ttheback of your computer." 8 A$ [7 w9 T) n
; b2 Q/ k! A0 w [再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 {- Q) q( U7 T0 e2 z
' `" q4 \- Q" P, I& r. _"I can't reach." ) L! ^( G6 b- Z# c K; N
, `0 H. b0 W# k! d. ^) k我搆不到。 : o. H8 X9 q8 X2 D$ H
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"Uh huh. Well, can you see if it is?" - u8 Q) s0 Y7 @1 B Z h' ~3 C
, o& k2 ^2 ^4 W0 d2 t* h v! A( I嗯，那麼，你看得到嗎？ ; D- k6 S7 Z' c- ?
S/ F. N! a5 T0 l( f* R"No."
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看不到。 . H# C/ T& q% O8 R, b$ Q
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"Even if you maybe put your knee on something and lean way over?" % e X# C2 H$ ]2 b
6 a# @0 d( Z' J8 k3 Y! K5 c/ T8 J那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 V" E, N2 f8 Z$ H/ i
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喔，不是角度不好看不到，而是太暗了。 , y( s6 v7 n, M, T0 O4 N/ ?( _
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 4 r8 ^+ b1 p3 z, M/ {% s
; N7 h( @ ^5 H# f9 _comingfrom the window."
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2 _% Z* X c/ }# p. A, ?3 f是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." " r8 s) ]0 W: [. r5 p
% H/ ]+ a8 h; Y0 n$ N2 Z9 m7 m2 {那麼把辨公室的電燈都打開啊。
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( G# }' |4 ~) |" x) A4 z8 K"I can't." ! E/ u5 Q/ Q3 T2 E
5 n3 H G+ P- {: s- L8 n沒辦法。
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g$ ?$ V g% j0 Q y# e- Z"No? Why not?"
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沒辨法？為什麼？ 1 z# [ f( Y; G: ~
\6 q8 N$ ^& ~"Because there's a power outage." ' H# w6 L( d+ p) \6 X, {
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因為停電啊! . K6 z. _+ ], T& ]1 s
) q7 i/ z+ x2 A- T; i"A power...... A power outage? Aha! Okay, we've got it licked now. & A- j) ~% {7 R ]0 b0 D B
: f9 U2 _' P2 p6 y" ^Do you still have the boxes and manuals and packing stuff . s' H8 U! p: N6 i' V
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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3 h" W R1 B5 H$ J) G) k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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& j. u0 b2 K8 R( S- M% S"Well, yes, I keep them in the closet." - X+ O$ k4 o* Y# @
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嗯，是的，我已把它們收在櫃子裏。 & ]- ~" A, D3 I" p) e' G2 H, W$ R; l4 s
6 d, V# Q/ m( X4 N$ w' ~3 H0 M"Good! Go get them, and unplug your system and pack it up justlike & B2 D: F: X* G- g
$ Z+ G* C0 z. C* Rit was when you got it. Then take it back to the store youbought it from." ; @: m1 F* R+ [5 W- a
/ K3 M: T: Z' o+ E: u9 Z很好!去把它們拿出來，然後把電腦搬下來包裝好， ! X. H; X) ]" u- b% R3 j3 @/ [: Q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : f% V8 u" g6 v& e
0 s- e t! }" e7 C S' C/ _"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 0 t J7 F# J9 O/ Z- | y4 F: P
8 h/ [2 l/ a# e"Yes, I'm afraid it is." ) c- `5 W1 M- d
4 |' T+ Z! C% z0 x, I0 i' @( P/ l是的，恐怕是這樣了的。
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. _. B7 ]8 l' c1 k; H! f6 R( ]"Well, all right then, I suppose. What do I tell them?" . `) l8 }" |5 M
) l) @. h" x9 `4 F/ }喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 I' L8 F Y. K# M
5 a* p$ K- @" j3 @) ~( p"Tell them you're too stupid to own a computer." - f( e; m3 Z J7 t! K4 r0 q
5 I8 `9 Q: K; e3 C: n& p1 Q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
