Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / `8 V" y5 `; D* p7 v
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"Ridge Hall computer assistant; may I help you?" & u# w# E/ E& @, q9 r, K+ w
5 A6 g9 i* S" |. FRidge Hall 電腦公司你好!我可以為您服務嗎?
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# Z F+ O# p' _" l* v" k* Y"Yes, well, I'm having trouble with WordPerfect."
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) q) Q% R: ?5 \* o. U/ C# ~8 G是的，我有WordPerfect的問題。
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7 u. I% f: H) o& S7 ^9 ]5 [0 P"What sort of trouble?" * f, [3 E/ T5 v" }
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您有什麼問題呢 ? $ ]% ]3 E( f. e8 V% M( S1 `- g
$ A2 D7 R' z+ q"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 % q3 T* ]8 P4 d, _, p
$ w4 p1 v. p9 ]; a3 i1 Z"They disappeared." + @- x/ S& A) L# Z( |
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它們都不見了。 7 M! F3 s% ?+ a# S5 m8 A
! }' h; d6 U- B# x"Hmm. So what does your screen look like now?" + @ L! ?$ }( g0 L+ @' o
& d" a# O! o: x! i/ P( q' R, `" |嗯，現在你的螢幕看到什麼東西？ 7 M8 S: D H! O8 ~
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"Nothing."
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沒有任何東西。
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4 `' _. I; h) m f"Nothing?"
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1 M9 y% U* A5 H# i' V沒有任何東西？
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3 Y0 D+ M0 u9 S# S0 V, W"It's blank; it won't accept anything when I type."
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& V0 v5 j! o5 u3 @4 x& n螢幕是全黑的，我打的字它都沒反應。 , A/ E: l: N( n& _+ k2 p
5 y. {# x, X6 m$ `3 K"Are you still in WordPerfect, or did you get out?"
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+ g( ]5 Y* U, G& e/ z/ e. O- P您是否還在操作WordPerfect，還是以經離開了。 & N3 e! T) }( S2 v2 S/ j: n# h
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"How do I tell?" ' K; D$ J B) R0 n* h% U
7 a9 p5 O# y1 o @+ r& P我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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4 z; q; N r& j( T2 a# p Y你可以在螢幕上看到 C: 的提示符號嗎？
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, }# ?7 z, r+ d5 b( N7 \"What's a sea-prompt?" 4 z, x. v4 Z7 O3 n }
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & `- u L& C q
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"Never mind. Can you move the cursor around on the screen?" * \5 V5 P9 P$ A3 ?1 T/ J' X
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 ^9 K, O9 f+ w* a) P
$ D6 B$ G1 N0 ~9 q% z- E"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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7 @7 @5 J/ l8 N, j1 B! N/ [7 p什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 2 a8 z, ?/ h( }' O( N
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Does ithave a little light that tells you when it's on?" " D' }/ g: D+ H$ H" {5 ?0 d7 s
! W+ ^4 L1 Z8 u) J/ h# a3 u就是那個看起像電視的螢幕， 2 h( _. i. v+ I _
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有沒有一個小光點告訴你它是開著的？
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6 M# k% ~2 N5 C/ t2 O; b% YI don't know." ( z* I+ z# }; l0 w% L* K4 W
! Q- ^0 A5 \8 R1 z |5 c: T我不懂耶。
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"Well, then look on the back of the monitor and find where - m! d( x! }7 E# X6 o: |! o- p* W) @
1 o7 L: d$ h+ d$ h" X( Q: `the powercord goes into it. Can you see that?"
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6 ]( t$ X7 Q& Q. t$ J那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / f4 S% r, {+ ` J
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"....Yes, I think so." & Z" X- B5 g. C5 X& [' e
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是，我想我看到了。 ! `$ ]0 K5 x9 N
3 t! T! p$ g* v$ Q, w6 l"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 P/ g6 n+ |. l5 y
$ J, b- P8 L F4 |; [太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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/ e: h0 m) `! Q6 ^: B' k9 R. l5 A"....Yes, it is." ( n! f0 W; j. o4 T( F) [
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有啊! 6 h! j6 ?0 v' B4 i0 K
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"When you were behind the monitor, did you notice that there were 7 j% [* U( _/ U) o7 L
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two cables plugged into the back of it, not just one?" 7 _3 C/ U: J H1 ]1 |
$ B( y+ U; t( M5 Z: `/ B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ , o1 \1 b! k, D `
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"No."
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* X' D' T1 E1 z7 Z$ R( p! h沒有。 * D; W! M- e1 p/ |1 y
6 d" m) B* l% {% B"Well, there are. I need you to look back there again and find
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9 t7 l( s& |1 J6 u' h vtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 9 N% i9 B( |+ l% ^* w6 n( a
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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* A! E. L! t- ?! D' N"I can't reach."
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我搆不到。 5 D# y- A# S9 m1 y
# v. [, T. ^8 \! ?5 B i"Uh huh. Well, can you see if it is?" ! p' g; C2 Y& U$ ?8 N5 S' |( x5 `# Z
a `( n7 C, N嗯，那麼，你看得到嗎？ / h! M# H, D1 Z5 Z; N( {
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"No."
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看不到。
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$ s+ u* x4 d7 S5 e4 {' \* P2 A; g"Even if you maybe put your knee on something and lean way over?"
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9 Y5 y. }* y( d% Z9 o) z# r5 M那麼拿個東西墊高，爬過去看一下？
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) t* i9 e7 I7 f- }: V3 a"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 j; V& |4 E3 P( x. q
. ~, J1 K I1 k# `4 F& z喔，不是角度不好看不到，而是太暗了。 5 q% N* w! s; C1 D- a4 f' M* m7 a- F
# @8 S) l% Z3 x7 h6 v* B$ a"Dark?" % j" B7 D* q) D' J x( {
1 [# P( r( }( i5 a9 g& W; n% P太暗？ # A; s' j6 q) F8 r0 m
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"Yes - the office light is off, and the only light I have is 2 J/ h3 x* x6 o* F9 I( U8 s
# Z; v+ V( G" g: d# c3 Icomingfrom the window."
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3 {9 y4 C8 w! U3 y6 [, S是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ h1 h, E/ q$ @* p1 d
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"Well, turn on the office light then." & T! ?' w5 J6 E- b! d
M( l. g! e/ g: h4 O; L; _- }那麼把辨公室的電燈都打開啊。 . W& T& U! F; Z/ ]: D
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"I can't."
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. m6 T# {( N( T2 I沒辦法。 # t5 a) w; n1 p4 V* [; P1 J
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"No? Why not?" - p& V7 V$ W. D Y( b
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沒辨法？為什麼？
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9 h" T; ?$ S {"Because there's a power outage."
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( z* ]7 f6 A' m因為停電啊! 7 W& f& ~ V6 i% F" ]- k
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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* _: w7 v# f+ H% ]4 m1 d: H0 k' aDo you still have the boxes and manuals and packing stuff
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2 {' C2 N7 S) a* Eyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) Y5 c/ d3 R5 g8 \
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 `# ?; I" y: j6 ^- ?# I
! E9 I% ?" K7 R% u1 n"Well, yes, I keep them in the closet." J3 _" ^; ?1 F2 }* u5 C q0 N
) O {+ _0 S a嗯，是的，我已把它們收在櫃子裏。
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1 [6 f3 \' Q' U6 I) R* z, v" ?+ o& Q"Good! Go get them, and unplug your system and pack it up justlike - B2 K2 x" o) |+ d
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it was when you got it. Then take it back to the store youbought it from." 5 D W9 R; `0 Y1 [# U5 [% q
, B, F& k+ `2 }* F& p1 u很好!去把它們拿出來，然後把電腦搬下來包裝好， / t7 \. T; J% P C
9 S7 E8 R$ @" |/ ?+ h- l% u. E就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 }' r4 R+ z& Z% Q; J
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"Really? Is it that bad?" ( K8 [* r2 N* `7 q/ ?6 `
$ E$ D3 s9 w: {- y6 H% V* V真的嗎？是它壞掉了嗎？ 2 ~4 A" D' F8 s4 _/ d5 O
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"Yes, I'm afraid it is."
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+ ~2 v2 l" f" P2 B8 {0 L是的，恐怕是這樣了的。 1 ^' M6 T6 y" L( `. T
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"Well, all right then, I suppose. What do I tell them?" : H3 A1 U, E R6 H5 e7 ^" ~
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
