Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 p9 t3 j7 ~ E6 S3 a2 X
) b$ d/ G9 O9 a' Z5 l"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 8 ^8 G7 X7 ?$ b. d" |/ F
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"Yes, well, I'm having trouble with WordPerfect." 7 T9 U' q1 R5 C0 G
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是的，我有WordPerfect的問題。 * U0 ~2 u, @9 G! |; E- o
" f) X g$ h6 w* A9 @0 s l+ d' a4 r"What sort of trouble?"
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% L* q0 b1 O9 {0 q- y您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 m: J: x6 z) W! q, X我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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/ m# S% H V% \. R1 {' ~"They disappeared." 1 C& v! a+ z' T1 U- Z8 R- w5 u
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它們都不見了。
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}4 e7 O% D2 I* H$ q( w"Hmm. So what does your screen look like now?"
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. L: ?) D [9 ~0 P4 A嗯，現在你的螢幕看到什麼東西？ 0 }* M, t9 R- N* i# n3 |
# P' `" D- l& m/ G9 B* A# Y"Nothing." - u m' s; E, j; s) O
1 ^& R/ E9 T6 }, h/ O沒有任何東西。 ' g+ U2 R1 D* v
3 z4 v3 b7 o. U4 b' N"Nothing?"
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4 F# B5 s* L" O" [; _沒有任何東西？ ; |& h W. N2 E+ x' Z: r
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"It's blank; it won't accept anything when I type." % D- Q5 h0 ~+ A5 r. t/ t
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螢幕是全黑的，我打的字它都沒反應。 8 P& t+ g4 ~) ? \* U. Z
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"Are you still in WordPerfect, or did you get out?" - t9 ]' C9 O% n" c6 G
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' X% ?) q9 u$ v1 z
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我要怎麼說明呢？
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$ E) ^; Z8 M) C5 `/ I"Can you see the C: prompt on the screen?" ; n+ b% P4 ~# h! V- t
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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: c- _/ H$ O3 ]2 y7 g, }. X1 t什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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# {4 t0 |! T8 _) L"Never mind. Can you move the cursor around on the screen?" 2 U3 t/ ~% z* p3 ~) V
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不管它了，你可以看到游標在螢幕上嗎？
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% K6 \: x5 l$ _"There isn't any cursor; I told you, it won't accept anything Itype." 2 S+ R' e% a( ^: }# X( q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ % r. h7 D y/ S5 S. W
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" : ]- S% i5 g9 R6 g" m8 _
X6 M, G$ U( I6 `就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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- W, [ k# H3 W1 |7 i! o( k* pI don't know."
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( p3 Y j1 [% Z% Y' K! _0 a$ c# `/ H; G我不懂耶。 4 @* f. c+ E) c0 t: u7 j8 U
: p9 e: j4 H3 i1 z"Well, then look on the back of the monitor and find where . G" o$ G I) g8 M k2 F
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / r' o5 H5 M' p, T9 h6 o
( ?; M! E+ J5 W"....Yes, I think so." - g) ~# e$ t5 c# `/ w% G& S
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是，我想我看到了。 2 M7 H# G+ j5 b3 b5 K' j* f$ E+ h
4 }6 W9 Z% x0 o) |"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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. U7 b: I/ X" J太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 w$ O0 k p0 u# j6 e$ t Q
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"....Yes, it is."
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6 n2 w5 f! r3 k' O0 E有啊!
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"When you were behind the monitor, did you notice that there were
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3 N: K* Y' W% i: |* Ntwo cables plugged into the back of it, not just one?" / p {2 l. e2 o1 B
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ , k5 C' f' o/ {7 U1 r' ^0 D
/ _7 K; } p- K( W: T! d"No."
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" R# b4 u1 a8 `& ?沒有。
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"Well, there are. I need you to look back there again and find ( f4 L$ i5 \' q" Q1 y! T
/ ]1 E. Z8 _' ?" k- atheother cable." 2 d1 q. ]9 J* ^: M6 m" y0 w
" O. ]7 ]+ Z" T9 H/ D4 E8 ]就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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7 R3 X6 E5 U, h L. gOK，找到了。
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7 z: K. l: T# }9 U4 G" O1 O2 g P2 I$ ?$ b"Follow it for me, and tell me if it's plugged securely into # R# x r5 K4 r4 X7 `( o
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theback of your computer." ; u+ T% L- y' a4 m5 j# j4 a
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 E \* V' q0 N5 n) l
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"I can't reach." % ?. z) w1 c/ A1 h) G, S
$ ?) X2 _) F, c我搆不到。 6 D; q6 f- N9 t. s6 H% h
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"Uh huh. Well, can you see if it is?" ) s2 m" w& z4 ]# @5 l
9 B4 x4 v! f. Y3 Z' R8 o嗯，那麼，你看得到嗎？ 0 o* s) K/ d, K& S5 j
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"No."
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% {4 i- ?0 }: y* e1 C看不到。 7 D- b, x2 s U' w1 K7 C( i* ? M0 ~3 b
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"Even if you maybe put your knee on something and lean way over?" ' _3 I) Y/ ^0 m- l
R$ } k2 X7 [2 P那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 A8 d. l" F( G
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" % A. z" r( a/ W* s$ W2 K
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太暗？ 2 H' [" v( Q* d" F/ t0 H* L" s' D, W
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"Yes - the office light is off, and the only light I have is 6 q1 `' @. g+ A0 S, H% H
% U m h2 O2 ^2 \comingfrom the window." # m" [- e9 a0 X% x
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ h! q: N" a! r# x3 i
5 F4 T+ x2 |/ \1 o3 }6 }9 L! T"Well, turn on the office light then." 9 g- }. t0 i7 J3 J
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那麼把辨公室的電燈都打開啊。
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"I can't."
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3 d! H3 i- }7 G u% d y/ R沒辦法。 6 Y% D; I. q$ @% N8 D
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! " B: I+ M. U" {
9 w- P* G' ?* a( u' w- K"A power...... A power outage? Aha! Okay, we've got it licked now.
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5 ^2 n5 E, [7 ?Do you still have the boxes and manuals and packing stuff $ g5 ^! ]& j8 E: N9 r
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yourcomputer came in?"
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; C0 l, R% N$ U: Y, q停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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9 u0 O: A8 U" k( L"Well, yes, I keep them in the closet." 1 X6 s6 \9 Y: ?' h' I8 t# R
* M7 w8 C% F' A9 a$ A% P% i嗯，是的，我已把它們收在櫃子裏。
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, _) p9 C% z i, _. `"Good! Go get them, and unplug your system and pack it up justlike % X1 N Y1 G5 P/ T6 d
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it was when you got it. Then take it back to the store youbought it from." 4 y" {" Y: f& @/ B* X1 S7 `) o
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : |; i+ V% Z3 Z
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 y a9 f! k$ L) u. Y4 E& ~
8 V* J/ c8 T, m- k- F6 Q"Really? Is it that bad?" + N: D# x4 Z3 Y
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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, ?& ?( b7 i! `是的，恐怕是這樣了的。 ) e0 O6 `4 L8 A
7 O" d+ n9 {1 o6 F9 ^"Well, all right then, I suppose. What do I tell them?"
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3 e8 Z+ _, V7 {6 G& |' |- D0 J喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 @# F+ ]2 l4 R. k+ Q' D7 _( N
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"Tell them you're too stupid to own a computer." 5 m- n3 O. [! l/ K5 F
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
