Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 5 I) Z- s. ]1 t4 F( l
8 I$ o8 [0 d! x. E1 I3 oRidge Hall 電腦公司你好!我可以為您服務嗎? : x7 D- h5 c- T% D, ]4 N; E$ |
E/ U H1 Q' g+ e- J& N"Yes, well, I'm having trouble with WordPerfect."
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/ s# d* t! P! {8 ]是的，我有WordPerfect的問題。 7 b" S9 o" D _: U R" U. g" @1 C, v
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"What sort of trouble?" 2 O4 h+ z2 K8 c" T
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您有什麼問題呢 ?
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& k9 Q( q, [' u7 n% g8 y) o6 ^ u6 ^"Well, I was just typing along, and all of a sudden the words wentaway." i1 L" W5 k, l3 e0 z% D, I
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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2 |9 n- l6 v. E3 a% p/ m, C它們都不見了。 : J5 f- ^1 J% \. w O6 A4 s( v
+ F% w6 k8 S. ^ I1 u"Hmm. So what does your screen look like now?" 3 |$ S! @% `5 ^: d8 c- x
7 V" j! x: [0 b7 _9 w' E, a" Z嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 8 k+ x' U5 Y7 A2 F1 d
9 K; [ J+ M/ z, @8 a"Nothing?" 8 q& z+ K0 O- F+ l' k. \. b
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沒有任何東西？ 3 {1 P6 Z. Z) {0 Q" c1 J6 ~
; a, N& Z/ w/ X' V"It's blank; it won't accept anything when I type." 5 B6 d; W4 T) _ p5 K
: Q. c4 l( b7 I. n( ~" |. j o螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" $ L) b* V" g0 _- D, \/ Q" ?
) @7 @& i' _; g( L Q2 c' i* v您是否還在操作WordPerfect，還是以經離開了。 - Q- d. h3 P! k8 W5 b
. e3 ]; E4 j. K7 }# v6 q& d"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : o8 s3 o9 \9 {% b
7 D$ w6 P& T& o* b1 T3 L你可以在螢幕上看到 C: 的提示符號嗎？ 3 ?, b; h2 A/ }' l+ e7 `- q
' O) ~ J- m" y5 `: b"What's a sea-prompt?" : {: n5 m- @4 a) Z, x
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" : I2 C1 t* O2 c$ [" Z8 S
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不管它了，你可以看到游標在螢幕上嗎？
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) ~1 o% n: y }+ e"There isn't any cursor; I told you, it won't accept anything Itype." , J9 }0 N6 Y1 }# F' i
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 , ^% R, b* A! l0 W
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"Does your monitor have a power indicator?"
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# f3 {: w: C2 X, r/ Y顯示器上的電源指示燈有沒有亮？
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4 @* U8 H% l$ V# ]. `) i, P"What's a monitor?" , _% Q# s7 @* |. b! j1 m% F- V1 ^
/ Y E7 E5 Q/ {- Z7 p什麼是顯示器？ 6 x7 d# {* y- n6 k
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" " N- j! ?" e/ \8 f
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就是那個看起像電視的螢幕， ) [ }" v) e6 _' X: {6 b1 h
7 k1 n& n) l* D$ v有沒有一個小光點告訴你它是開著的？ ! ~2 V* t9 |: D
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I don't know." ! o4 d! i( q, \ C$ J7 L/ A* P
) ^& |2 j5 H9 V5 c7 H我不懂耶。
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9 y/ C; X7 b/ l# L) F; ^3 z"Well, then look on the back of the monitor and find where
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5 z$ I6 r0 i* ?( c3 G. Cthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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. D4 Z3 E" k% [4 T' F Q是，我想我看到了。 1 N! c% K z Z% k. R
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 C; M H+ X4 Q7 Z& A"....Yes, it is."
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3 }, f8 F, K, x, D# ]有啊!
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"When you were behind the monitor, did you notice that there were * v d+ }6 @; |0 {
2 D3 ]% E7 o1 v- t7 g/ btwo cables plugged into the back of it, not just one?" ) j) r$ H3 U4 N6 M% k
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 U5 C: [3 i) _/ H) W+ l
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"No." - m2 _9 Q! Q: }# G# v6 P2 ]
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沒有。
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"Well, there are. I need you to look back there again and find ; _) v; L: w2 s& n
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 2 I& C t- X: ^7 J% A
, d3 I2 U. e- k/ \6 m"....Okay, here it is."
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3 @9 P9 Z% k1 b' S% Y9 ^1 X+ xOK，找到了。
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1 T% \6 s: h x+ W* ]"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." + d8 ?! o8 @& I* ]( {0 Z q
+ _% n% l& Q# m+ w$ ^- n再替我找下去，告訴我它有沒有確實插好在電腦後面。 [; l* P. K! P+ u$ J8 n$ N* ]: u0 ]
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"I can't reach."
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1 j. M+ ]3 M2 i/ w& q. C# g8 ?* E. ]7 L我搆不到。 % x2 w5 D/ \$ U8 _+ ]2 Y, ]
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"Uh huh. Well, can you see if it is?"
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4 b, |" X$ d! w嗯，那麼，你看得到嗎？ 7 }/ f- A& D, c* C- _+ T
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"No." ( z- m. F- |, @/ J# z B5 ^) _- E
% G; F: J* |: j% Q2 n/ G$ I0 v+ q* k看不到。 5 N+ O( V! j3 U/ {: S9 M
3 k0 `( W1 @! w4 h3 X"Even if you maybe put your knee on something and lean way over?" . e) N$ L" Y0 c6 q; j9 A$ I9 a
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那麼拿個東西墊高，爬過去看一下？
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1 s/ o7 M1 Q1 K: e3 Y1 O"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 $ F. I" ]5 G0 j/ m9 j
; o2 ?' m' L* p) I K" Y"Dark?"
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/ i. v; E& k4 V2 b$ G$ f/ E太暗？ . Y. w9 o# Y' a3 G
9 m( W; h4 f6 b2 d. T* X; c1 I"Yes - the office light is off, and the only light I have is $ F. }7 G; A# x. d u! T4 p
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comingfrom the window." * [% X, n6 Q! m" S5 R, t6 M( c
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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1 L4 ~/ ^. o* x9 J"Well, turn on the office light then." 0 y) h ^" ]* }3 T: v) t5 O
X' O* }' V7 H那麼把辨公室的電燈都打開啊。
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0 l) l8 w7 j3 D"I can't."
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" c& I9 ^- w; F, V& w! y沒辦法。
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; g! d* ^, W8 c0 c( q5 H"No? Why not?" 9 f6 }: V6 \+ Y( ~, a1 x& G3 i
4 b( {% A4 _: d \4 Z4 {沒辨法？為什麼？ & v$ Q0 @4 H: P2 Z8 R
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"Because there's a power outage." 4 T9 q' z& X* _9 F/ m1 t
F& @+ q2 p- H9 c因為停電啊! 6 [* D6 \ R6 t- r) E2 r$ \
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"A power...... A power outage? Aha! Okay, we've got it licked now. " t* W5 O' \" _7 f7 n! {9 D, W
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ) F1 \3 {. ^0 E" _0 e
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停...停電？&#@!(& ，喔!OK，現在開始打包， ( A8 e& f6 u- G/ g5 q( `7 {$ t
1 o- K) v6 U3 \+ M2 l電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " Y; y8 z! g7 R- y3 X7 I
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"Well, yes, I keep them in the closet." 9 [5 t v! Z t
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嗯，是的，我已把它們收在櫃子裏。 & J0 C# Q) x- j4 T
, T+ F8 \# O# @" t6 u"Good! Go get them, and unplug your system and pack it up justlike 4 n3 Z$ }6 n9 |- D, |
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it was when you got it. Then take it back to the store youbought it from." , d5 t) X( g1 J5 g4 B% [; R
! k* R! z5 ~$ u很好!去把它們拿出來，然後把電腦搬下來包裝好， / r- O- S* L" N
+ \7 Y' M9 n6 E* X2 o" a就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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+ r# C& Z& V3 o& m4 Y"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ , U& F; X7 L3 s' g) ]; T
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 - ]6 g& c5 }- i2 r6 @; l
) }0 y) u9 `3 E& U" J"Well, all right then, I suppose. What do I tell them?" & b9 C& ?3 h5 ^
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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% ]; ^' v1 g7 E! ]! C8 j7 w"Tell them you're too stupid to own a computer."
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) k5 d7 x0 r& G. x/ K1 J2 u就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
