Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 \. F1 N8 G& x- ?, q
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"Ridge Hall computer assistant; may I help you?"
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B: Y' H! j" y# k1 X9 PRidge Hall 電腦公司你好!我可以為您服務嗎? * n: p+ @/ [7 m6 X# `
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"Yes, well, I'm having trouble with WordPerfect." 3 m) U9 o! U7 E
* U7 ^4 i- E$ P& D8 m是的，我有WordPerfect的問題。 2 C) ]3 A2 c" L/ ?
7 ~- L" n+ I- @$ `/ I d"What sort of trouble?"
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" F" {7 c9 a7 e您有什麼問題呢 ?
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' f5 e" E7 l) h; v" _' B( _9 ~, X"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ; ^( b% u; y5 X- P. `0 Y
1 Q+ V5 Y2 q M; U4 U0 g"They disappeared."
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它們都不見了。
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% \' M8 o6 j7 ~9 }" Z# D"Hmm. So what does your screen look like now?" ' Z, ~7 j, h3 y( l! X/ s5 X5 y
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嗯，現在你的螢幕看到什麼東西？ h+ z- h3 _- @, ^
7 w( o7 z x: w0 a& q; @"Nothing."
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) n9 P: O, W$ @7 {/ m& T沒有任何東西。
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0 O' o4 J! ^9 e"Nothing?"
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' E( @/ s- d* w' v9 |+ R6 g! R5 }沒有任何東西？ ! ?+ z9 f+ V" Q9 X1 H/ L2 Q
9 H& x' K, F6 O0 I* g- t"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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$ q1 J& S& {0 y! V"Are you still in WordPerfect, or did you get out?" % \: N9 [, F- I B2 @% G3 v3 n
* u8 w! ^5 [4 L" `您是否還在操作WordPerfect，還是以經離開了。 5 W0 ?% d3 r/ |5 Y7 l6 @2 z8 j
$ P ^! B8 W% z4 Y4 l4 _) w) @7 G"How do I tell?" 2 m1 J! V5 k7 s& _* [1 {3 V
1 l2 N3 Y; y/ k" X- \- O6 ?! e: G' w我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" % T& t# m+ L* [6 u* `- T9 S
0 A) M9 i$ [: ?你可以在螢幕上看到 C: 的提示符號嗎？
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& I+ \& a3 l4 D. y6 w; N: x"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + Q# s# v( D, K7 U
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"Never mind. Can you move the cursor around on the screen?"
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3 z9 j) S8 ?! x6 b不管它了，你可以看到游標在螢幕上嗎？ 8 {: h i ?* k K
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"There isn't any cursor; I told you, it won't accept anything Itype."
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% O7 i2 k# Z: U8 |螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' L( O. W7 @6 W: E8 ~"Does your monitor have a power indicator?" 7 V% A) n# m) a" Y( `9 S
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顯示器上的電源指示燈有沒有亮？
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_4 k( ]$ a* I! R"What's a monitor?" ; x+ h/ L$ a/ O* |/ e- {$ c
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什麼是顯示器？
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; j+ j: l/ B& l& D- d( s7 F+ C"It's the thing with the screen on it that looks like a TV. ! _0 B- ?! b. f3 u+ S
+ ^4 a' Z1 I- G* N" SDoes ithave a little light that tells you when it's on?" % t7 g/ V. ~7 O- b2 j
2 I h( @: H( ?3 X6 Z+ u# F就是那個看起像電視的螢幕，
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- `3 k2 m! v! c3 O; ?1 g5 {! Q# J2 h& W有沒有一個小光點告訴你它是開著的？
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, `7 T2 R7 `) V# ^7 n- B# P4 hI don't know."
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% C. z4 e- ~' X' W; Y+ j我不懂耶。
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3 m I6 j! z. V1 ["Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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; _9 U z7 b' ^ r6 @! r# a那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , V2 r) j7 j$ R7 f, U+ [
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"....Yes, I think so." 6 _: { Z$ p2 b
. ^" c4 V: I+ l5 l是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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" U7 y1 V2 e/ e- `% R) v7 w1 `太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 f) m$ }6 Q2 B# ^6 q3 M"....Yes, it is." ' Q3 p4 z! ^" }' r
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有啊! 1 I1 r! b7 Z8 ~. z+ q% u8 W y+ S
% H8 N+ w: D, C% z- v; t"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ! S( Y' W. q/ a/ I* V
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * l6 ]* j) x' L0 r/ h1 [5 _
" L) d) W a2 e$ R6 R"No." 4 _1 b$ K5 c) }: k5 |
! ^+ F/ {, O& F/ ]. i# r沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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& g4 z6 Z( B& j" i6 o9 `$ \4 P% w就是了，我要你再到顯示器後面去找另一條電線。 - R5 B7 X/ T+ k% D: V) }) G" T
9 |$ V0 J5 z W9 m. x"....Okay, here it is." B8 a' U5 ~: i
4 Y' v! d. o* p- T, R7 IOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into / ^, g/ p' M- f& d; E5 G" W! H
6 w0 f/ m0 g2 V. Dtheback of your computer."
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7 _6 |+ l! t9 ]) X7 i7 @再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ' a8 l u, h2 M2 r5 t/ Q0 \: B, V
1 A) p; d( l. a2 ]我搆不到。 * T) G- m, V4 Y4 E$ N* ]4 [
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"Uh huh. Well, can you see if it is?"
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# Q# m6 F4 S2 o) d嗯，那麼，你看得到嗎？ 7 ]3 }: H. \ |
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"No." * j8 z% K5 h* M9 G
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) `* G) |- V# P) j"Even if you maybe put your knee on something and lean way over?" 1 ~# N- S3 [+ [8 m7 e
! [1 D" x; q! s. i( Z+ e8 e那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 [- y2 d" J# q& f% _8 ~& R x
" J. B' D9 Q( b+ f, a0 ~0 g喔，不是角度不好看不到，而是太暗了。 # @, H/ C! S% e' _ u
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"Dark?" 4 J1 c8 n4 y) K9 m% Q! W
; ^+ j4 u; X6 ~6 Y( [太暗？
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"Yes - the office light is off, and the only light I have is ' ^ G( P5 p/ N. ^
+ I/ c7 T p3 O+ D; D- p) |/ ^0 |comingfrom the window."
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3 o" B8 [: B A0 _ S7 U$ n& k是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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7 R# B: q- }6 e"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ) F9 s9 E f( b
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"I can't."
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' r1 d# F7 d5 {# D& o, ^& H沒辦法。
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"No? Why not?"
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& T2 Y3 v8 u! o( u5 F沒辨法？為什麼？
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"Because there's a power outage." ; }/ Q& C* ?. p0 a7 \' Y
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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' [# _( S* L2 lDo you still have the boxes and manuals and packing stuff 6 t [8 H1 s6 c+ w8 p. q5 F
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yourcomputer came in?" 8 F5 {+ V( J. L# S6 R
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 g0 N5 k& K+ {- B7 H
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % g' ]# J5 e; V; T: \1 I
0 K- {0 p' w) @5 D"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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* K9 L$ C: H- n2 Cit was when you got it. Then take it back to the store youbought it from."
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/ J: C( m5 u" G8 f* W很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& u& W& E+ i+ k/ P% r. V1 ~0 C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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. Q# C& b; E+ Q5 o: j: a"Really? Is it that bad?" 9 m7 c( ?' j7 O3 ]! C9 ] l
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真的嗎？是它壞掉了嗎？ $ v. e# X: h6 K3 n% E& M8 c9 C/ d
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 ?; [; H2 U& `# O( a+ E5 ~$ ?+ R
4 e7 }1 [" Z; w$ v$ z, p"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , X6 O2 ^ M5 e2 \7 { s; c6 g R
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"Tell them you're too stupid to own a computer." 3 m( \! y" k1 J& [6 E8 H! `
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
