Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: ?" q. l; d) x. G F; c8 @. S0 W"Ridge Hall computer assistant; may I help you?" 5 q% J! u3 ?" e+ M- L/ U
: M& O* |9 }3 b* X" P Z- oRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 2 K8 Z8 N) W2 e6 }4 b6 @
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是的，我有WordPerfect的問題。 4 F5 n# g6 F/ J1 N
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"What sort of trouble?" 2 ?/ |7 t9 `4 e" l; U: r
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您有什麼問題呢 ? / n3 i4 R/ c, [
( b% D% T; v" W# e"Well, I was just typing along, and all of a sudden the words wentaway."
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B$ V" m6 \ Q( s* n. o' K7 J; L我剛剛自已在打字的時候，突然間所有的字都不見了。
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) a) t; d% d0 g" u"Went away?"都不見了。
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5 X" Q0 Z2 b. M4 }+ I; y+ a"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 8 H: T+ ~0 p2 r& P+ ^
( {, A3 W* Z" @嗯，現在你的螢幕看到什麼東西？
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* A, D3 }1 ?1 R* |- \) D"Nothing."
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) ]: ~' g" j$ P6 X& |沒有任何東西。
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"Nothing?" % o" X, x9 J. x7 T
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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3 f6 X: j: e5 o+ W E9 T' Z螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 l* @& f* n4 \$ g% ^
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您是否還在操作WordPerfect，還是以經離開了。 - y8 v7 d O9 I; ^( V
5 C' ^: }8 r( R5 g8 k"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 4 }- u3 X/ D; P" g* i1 _7 _
- }6 E1 o) z% R6 _% K2 o你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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( {2 u; b9 E. `+ M! I1 I. {什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" , \% K5 z: E& h/ m" T5 V7 `: j' ^
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不管它了，你可以看到游標在螢幕上嗎？ ; r% B0 _* d9 q8 g
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"There isn't any cursor; I told you, it won't accept anything Itype."
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; s2 [4 \& }2 \; K3 p w+ J4 Y' x螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 |( p& F" ?8 L
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"Does your monitor have a power indicator?" a% D! k& C: _. Z. P: c/ W) Y$ J
$ }( ]4 o/ v4 r _2 l顯示器上的電源指示燈有沒有亮？ * u6 X2 M' n2 X
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ' |/ y+ m6 [" c0 H! B+ t- W8 w1 [
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Does ithave a little light that tells you when it's on?"
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4 l; E* ~2 _# y; o+ m就是那個看起像電視的螢幕， . ^# e9 D, \# |% A3 h
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有沒有一個小光點告訴你它是開著的？ ; E6 i- y2 Q$ Q) J' D
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I don't know." ( p; Z4 L" `/ r/ e4 A6 h+ R; y
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我不懂耶。 : `8 {3 y" Y" Z9 l: g$ g9 Q, B9 n
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"Well, then look on the back of the monitor and find where . v* H) e8 ?5 {) H* X0 }: K
3 G5 L5 r& j6 u" lthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! k9 K% r- L( W
: {1 \1 b) `, H, a! w"....Yes, I think so." ' h+ A8 e! }" H7 x# x
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是，我想我看到了。 , c* A5 D. |/ I) M" t$ I3 {
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 F% N7 Z1 o& E1 E太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 D: `# \ {9 N/ u- E9 L
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"....Yes, it is." e5 B- x! v5 D/ D0 k0 s6 T$ q
" i8 Z- n' `3 j) w有啊!
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"When you were behind the monitor, did you notice that there were
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+ i" X, r, i8 h, c; Ttwo cables plugged into the back of it, not just one?"
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Y- r! R7 q/ w" J) e! G+ G1 `6 W3 h+ V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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( B* T6 `5 i" V3 ]6 F% [' Q {"No." 1 @8 d" M* e3 z1 H. s1 |
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沒有。 - Q( X' c" {6 b6 r
4 H" U* D. E: g( B: |"Well, there are. I need you to look back there again and find . k2 |- l( Z; T# G' Q& I
. _+ V' L' y6 B" Z' s# U4 Xtheother cable."
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5 q7 U# H- V* T) t就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." # x( h1 F; l4 j" M7 W4 ^
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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a* m7 l& {8 b7 D qtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * U7 k1 c3 Z! Z
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"I can't reach."
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8 p. U. ~! o5 n/ z4 P) L我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ & f) |. j7 V( m; D7 X$ d2 M p2 X
8 d1 @; w! }/ T9 J# d2 N+ [3 K"No." ( G+ T8 u3 n7 n
8 E, K; I$ c( X看不到。 : `" a# G& x) C. L2 u+ ] A
8 T7 \# }" ~7 D% `"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ A! M# D9 ], v9 S
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." % Q$ f p$ W B0 r( J' G
7 Q- u' X9 p( W1 E9 s, m1 S喔，不是角度不好看不到，而是太暗了。
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"Dark?" & ~* b5 r$ n8 c3 S2 H
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太暗？ 8 I; W c# ~( o9 i9 y+ e7 ?
; d) \: n1 t1 {+ a; P4 H4 R"Yes - the office light is off, and the only light I have is . P4 ? ?# w! ^1 [3 J f. H
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 8 m4 L0 }. ?$ @, \% P I: a
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那麼把辨公室的電燈都打開啊。 ) b8 \! R0 p: }8 x$ _/ v
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"I can't." + e- ^% P0 \1 g
; P F3 m7 ^' G沒辦法。 % o; `5 H4 v' N% W3 V2 e: P
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"No? Why not?" / d7 J9 C; V! R, ~/ I" Z, G1 @
( _( {* p- _/ l1 ]( X' ]7 Q0 S沒辨法？為什麼？ # f' k) X# m' N, a" Z: t, ^
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"Because there's a power outage."
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: L! g/ g n0 X- x因為停電啊!
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( [( K; r( e) j1 `% y# Q% M3 B5 ["A power...... A power outage? Aha! Okay, we've got it licked now. 2 f0 m2 H9 b) P7 B
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Do you still have the boxes and manuals and packing stuff
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4 K. m" T B% J" x5 {; w6 P2 \: ]! @yourcomputer came in?" , e2 L3 G! Y, b8 }* x ?
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停...停電？&#@!(& ，喔!OK，現在開始打包， " L. N' Z1 e* R: T- K+ k# s( w
& l# w8 u+ z$ J. g8 J+ q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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3 r6 z. O( J+ ~+ l- }2 r2 V"Well, yes, I keep them in the closet." 3 @% M% W' s7 f) r; K+ Q% Z! g4 i
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嗯，是的，我已把它們收在櫃子裏。 & m6 B$ t2 d% { L
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"Good! Go get them, and unplug your system and pack it up justlike : }& S" L8 l' ]; {, {, R% T% k9 C
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it was when you got it. Then take it back to the store youbought it from." ! s1 U' G+ A) s8 z6 Z2 v% I
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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4 e0 F9 P! k: w& ~2 j! a4 J5 I+ {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 D' q: y4 D0 K+ n% W' X
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ; s* b) O z: {: B. T$ O
: b4 U' R, h6 c: I"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 # W: N$ L B: _" _; Z& B: J
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"Well, all right then, I suppose. What do I tell them?" 4 a# @; H5 z; N6 B3 L% u7 R0 L
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! t1 \ c1 ]4 ?: g* Y7 g; A
" P# z; _( F8 C$ I' y x* ^"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
