Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 H% L* }. @2 ~7 F. ~" H"Ridge Hall computer assistant; may I help you?" + o* x1 [; [9 O) v, }* m
! u/ |' j# | W2 \- `6 [/ ~Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 g8 H$ K; o0 C. c; O5 p
6 [* C. p$ m+ ?" q"Yes, well, I'm having trouble with WordPerfect." " d. o% v A y, c: @3 r& H
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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0 Y% O& O+ V$ _- {5 P您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( R& T. _3 `* Z0 K/ h4 ~
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"Went away?"都不見了。
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"They disappeared." ' x1 O* e8 x" x& [3 X. G9 [! X
* P! V, A3 i h& o- [它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ # \7 x& s7 l" }2 A8 ~7 e+ B0 q) k) }& a
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"Nothing." * n/ o8 N. |# M& _8 t! J3 L
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沒有任何東西。
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4 u& S1 T" _9 k. N) R: {5 c"Nothing?"
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' Q1 X, S8 p* A. M$ u$ M/ l, x沒有任何東西？
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|7 ` h, k- g"It's blank; it won't accept anything when I type." 7 n, E) [# N+ {- t' R
Q! |' }* _2 k. L5 P螢幕是全黑的，我打的字它都沒反應。 6 N& j0 b, \" d. r/ I
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"Are you still in WordPerfect, or did you get out?" + u8 O3 z4 g6 R5 s1 g% R' |- ~
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ " n' Y$ {$ S5 B+ h' ~( w& L
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"Can you see the C: prompt on the screen?" ' _# K6 r/ X. Y
- z3 X2 d2 T" z你可以在螢幕上看到 C: 的提示符號嗎？ + o( n1 L$ M* k& Z: a
6 T% o' v; O, w$ i"What's a sea-prompt?" % A8 N6 E4 N, g& w
' F1 B/ \% }$ S" {2 R什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; z' `( D" w1 \
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"Never mind. Can you move the cursor around on the screen?"
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5 ]: u* k6 m3 K$ m不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 j7 L* S; E [4 D# |: |
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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; B/ y1 O) t6 o2 H9 |$ J' d"Does your monitor have a power indicator?" ; v) E! O7 G2 t& h: q' u6 o
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顯示器上的電源指示燈有沒有亮？ % h) F$ k3 A3 ?5 D
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"What's a monitor?"
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什麼是顯示器？ , }+ z9 `' H& Z* y% X
( V% s7 N$ j' r"It's the thing with the screen on it that looks like a TV.
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' B ^4 n* c, Y" `- J1 N4 B ZDoes ithave a little light that tells you when it's on?"
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4 k1 o; v) x9 p( h( q. A' \就是那個看起像電視的螢幕， % D) I' v; B0 y5 n0 O1 j, {/ I
{/ Y) a! l, s5 b有沒有一個小光點告訴你它是開著的？
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I don't know." 6 ^: N( |* @0 v N4 O& |
, J6 r, E, ?8 c. J我不懂耶。 ( X( a+ @5 T9 k- U7 f( z, e
; ]* Q1 M4 g c6 Z8 i }"Well, then look on the back of the monitor and find where
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4 W' {/ x) g1 w9 `( _7 w! o- Z3 @the powercord goes into it. Can you see that?" # E% g1 X. x: L/ _
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 7 h) E2 Z( G9 a3 U9 T% I6 y
: I3 H0 I# M# l2 Q; V/ Q4 h$ l是，我想我看到了。 2 P( Q3 i1 O: C0 \$ H* g
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 F; v4 C" S) I1 U) w' M. j
/ c( r3 S1 i# U4 k! h5 d6 T太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 t9 a* Q# n: t& ^1 M
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"....Yes, it is."
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有啊!
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# }% N$ R. B q/ {3 h"When you were behind the monitor, did you notice that there were ' I V9 E; G- X' C
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two cables plugged into the back of it, not just one?" / |) a' \& |. H k
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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1 L0 M- t" O3 J: y8 p) o1 ["No."
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沒有。
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"Well, there are. I need you to look back there again and find $ ~: `0 l8 X" z, L1 ~: p( L
: W+ Z9 [. y" j* k% l$ a' ?, f' \* itheother cable." . U: v; S& k, r7 Y
: C' r$ `8 r% w y7 w' ~. M就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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( G" G; X. P$ OOK，找到了。
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: Z) I9 o, z: [4 X( G# M"Follow it for me, and tell me if it's plugged securely into & K# l/ H. G; i
* V6 R6 j& u# I! gtheback of your computer." - f/ r% a, ]3 }0 T4 a# N4 j
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) S. m1 N' N; K
2 F9 p; p1 r9 z"I can't reach." 2 ^! i; V7 l7 ^4 f7 I
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我搆不到。
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- O' P( z( w4 s* v# W# n' x"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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, w+ a) H I3 B- j, H; U看不到。 ' D$ D; [0 ]5 `
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"Even if you maybe put your knee on something and lean way over?" . K7 m# |% U, b) L: b
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那麼拿個東西墊高，爬過去看一下？ 2 r, q, d4 }1 ^$ Y2 Q3 F
2 @) W, f8 E; ?2 A8 |"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 A2 g F% v( w- Y+ P
- c8 x8 O0 g* {0 u' c喔，不是角度不好看不到，而是太暗了。
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"Dark?" & D& G! B7 j( T) b* V# A0 h |
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太暗？
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5 m( i. {$ `6 O( p; q& {: j"Yes - the office light is off, and the only light I have is 2 @9 u& \2 i) u1 [8 o$ N" M
6 R1 t- Z1 N: B; @* b1 \+ Dcomingfrom the window."
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; M9 u& F* K5 s; p L$ f; i是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - N- F8 k+ {5 U/ V2 e
+ U2 l+ J# e: |6 L7 E2 |"Well, turn on the office light then." 2 \6 d/ k' Q, E- o
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那麼把辨公室的電燈都打開啊。
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# H. |7 m2 l; n$ J; }"I can't." : D2 h. Q2 i& P: Q
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沒辦法。 5 D: C! c$ M: R8 C, e( Q
( z7 j! x7 s/ W8 E- ~1 \, x) O"No? Why not?"
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: ~0 A0 g& \6 y5 ?; z; C/ U沒辨法？為什麼？ . p0 T5 T' q% V7 V l
' {5 `" ] V/ Y4 l' M6 E"Because there's a power outage."
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因為停電啊! * \& W$ E% A+ e- F6 M# p8 V/ W' y
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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) m* [: T7 ^: j- }8 Z, T3 b$ y y0 r. mDo you still have the boxes and manuals and packing stuff 9 ]$ O) P0 p% F
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ' }0 V4 B+ ^: I! U
1 v) D% p) y( q- d* uit was when you got it. Then take it back to the store youbought it from." / m, \( ~) G: S& y5 W) x6 d
2 ]7 H; A' |/ H3 v& R0 J2 @很好!去把它們拿出來，然後把電腦搬下來包裝好， ! x# a0 R: w7 A3 c0 [* V" k* n
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # G2 _: a# q2 i' D1 }3 M
+ ]! V5 H$ `+ E. z"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" $ c( B: p! |; B. B
# V$ ]0 U$ X: m0 {. V& q, r& u# A喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 b% Z# ^* i& p& [4 ]" ^* J! T
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"Tell them you're too stupid to own a computer."
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7 M' f' b; A2 k! h1 d/ C就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
