Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ b1 w) R6 Z' n ?- x
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"Ridge Hall computer assistant; may I help you?" + M- A8 B. |( i- q
1 c& S' G! ]# R7 L, kRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." % Z3 l- S- v O
; V: B) a {! f: l3 k( r3 h9 ?是的，我有WordPerfect的問題。 # E* `7 _9 [: I: A, S3 P n
# y; x" a4 D4 K$ K& p! g"What sort of trouble?" 8 ^; h) ]6 l3 z1 w9 w
4 Y# v6 e; x& c您有什麼問題呢 ?
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) w9 h3 @+ K5 y"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ?) @3 H& w6 t4 e3 a; v( ~! f
- S. ~7 m9 @8 ^1 ?! t"Went away?"都不見了。
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"They disappeared."
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) |( r m* B6 @ m它們都不見了。 - x9 O9 P4 I$ i
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ( p. Y- h' z7 s8 G' p
' Q7 k0 w6 m9 k0 w2 F4 b"Nothing." ! y1 s5 `$ c- y2 S) [
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沒有任何東西。 ( G5 p+ q" a n1 J1 X5 V1 v
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"Nothing?"
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' r2 O+ u$ L2 \( |/ A沒有任何東西？ o& H \, r' C- ]
6 d& |; p2 L+ w4 ^& n% f* V2 c"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 8 a5 d5 R1 b0 e9 X; X F( }% Y- V
' l; K- a& D& z& L"Are you still in WordPerfect, or did you get out?" # {% p5 X: }+ ]) v
7 S, n& C2 a. R3 {9 J您是否還在操作WordPerfect，還是以經離開了。 8 d' D+ y& B7 m' f8 E e, \
# l: B% ]. c1 L. U7 c2 J"How do I tell?" 6 ]8 }: r: H8 m3 [6 ^& I
3 g s1 T6 O. c8 A. g我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" & o8 k! x. t% S2 g( W4 y
0 \/ A! Y" {! [你可以在螢幕上看到 C: 的提示符號嗎？ 6 ?# ]+ y/ j' K
8 h9 m9 I" E& s& W D1 F! }9 Y. S"What's a sea-prompt?" ! I% j: ~$ M/ a& J4 o0 U
9 H V0 p& N& l什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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6 `" x! w: ]( V0 Q, f不管它了，你可以看到游標在螢幕上嗎？ * C9 o% d3 ?9 i3 y7 V& G/ i+ o5 M
+ a' M; C5 ~; t0 M"There isn't any cursor; I told you, it won't accept anything Itype." # s) J& G" z2 Q0 R/ g
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " E) h9 \0 q% I' _0 L
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ + H% X H! Y6 E2 K* ^5 b
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"What's a monitor?" 8 k8 v/ P& I7 E2 L+ U( E
+ O- k7 q% k4 M6 E) Y9 X什麼是顯示器？
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% d( v! f" a% P$ Z# S% Z"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ' \% v6 V* g8 ]0 j
9 T3 D& S& h2 c; r就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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, S- o1 c+ Q" @+ Q6 I: mI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ! b6 h) v4 y' |( x, f
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : p6 N1 M+ s8 A8 K: F
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"....Yes, I think so." " t6 m1 d8 s E
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是，我想我看到了。
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! q% H- ~) m( _1 k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! n9 b; c* b& G! l% w6 e/ \太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / j3 p$ a G0 I% W( U# B, C& `
' _* K: L# j6 P"....Yes, it is."
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有啊! : Y4 G6 v6 l; O
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"When you were behind the monitor, did you notice that there were % g0 t. v1 N% [) z& j
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two cables plugged into the back of it, not just one?"
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) F% D; Q9 U; U3 ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 m( B8 E' i$ ]( l/ O9 J3 l% F2 [
# H( r: D s8 d2 I/ e$ d3 G) T"No." + |9 |! u5 N2 r) {
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沒有。
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9 c+ _# \* m9 t* y3 \/ }"Well, there are. I need you to look back there again and find & j, G3 n! m0 G/ h3 S3 w
( ?8 I3 K1 k) ]theother cable."
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, l& |+ T( d! p7 ?3 ]! I3 e, V \, m& }就是了，我要你再到顯示器後面去找另一條電線。 ! ^ V V1 m( ?% {% V2 }& h+ \
$ C- N+ ~+ I6 ^. g/ ^/ I2 M"....Okay, here it is." * k" H6 Y6 ~2 ]: Y3 P' b( x# i
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OK，找到了。
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! a! e: }5 g$ N$ x1 J"Follow it for me, and tell me if it's plugged securely into + ^# R* o- k' ?
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theback of your computer." + U2 u5 G0 ]$ V% @2 }
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ H m* w5 x' A" O( e6 Y" P7 F
$ e3 m1 p; S+ s4 `' |% s& [2 ]"I can't reach." 6 [. _* S' c$ y4 ]8 n
( G! B* A0 c3 ~9 [我搆不到。
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4 u, d4 [; h. C& N"Uh huh. Well, can you see if it is?" 5 w. E) d) q" D8 i2 h8 b! B, a
5 A8 W1 E( t2 I" }* e9 i, c5 B嗯，那麼，你看得到嗎？ / S& _) S* f. e. A" O4 }+ E
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"No."
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看不到。 # o# Y% r$ B' p2 f: z( J) j
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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% V) C9 f" u% h, Y"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 _$ z. j% P; E+ G/ G: t+ S; m7 \
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喔，不是角度不好看不到，而是太暗了。 ' y% i2 m# A3 _* @# S. @1 L; _. Y3 e
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"Dark?" ( a3 R( W2 |( O3 ] G$ Y2 S
; r' x9 R) V+ M- ?4 P3 r& T太暗？
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2 {5 h8 {* z. E" B+ T# n" w& N# K8 b"Yes - the office light is off, and the only light I have is 0 G9 Z6 W- I, m
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comingfrom the window."
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/ O8 Q( y1 M6 q+ {. g是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 # l) ~- S$ s2 X6 A) l
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 2 p! I: |% G4 h/ \3 C6 y
5 ] b% E! ?3 i9 J沒辦法。 0 s4 o9 q3 k: F
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"No? Why not?" 4 D( q9 C* }4 S6 @
/ I4 I$ {7 n5 ?' Z3 @# o# a5 @# [沒辨法？為什麼？
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"Because there's a power outage." / v$ i7 y/ P* r" N
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因為停電啊! : Y0 {7 c; S: f: k% k
4 }& X1 p7 l) A' [2 s"A power...... A power outage? Aha! Okay, we've got it licked now.
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* k: m/ ?8 T; H) W& P6 cDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 9 _$ x$ v: w/ p$ J
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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' t" Z% S B" h% o5 \3 x- c8 {電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " b$ B5 p1 [0 S- l
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"Well, yes, I keep them in the closet." ! i! q& k8 N8 L
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嗯，是的，我已把它們收在櫃子裏。
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5 [- i" m) G- A1 Q; Q6 Q& w"Good! Go get them, and unplug your system and pack it up justlike . l7 y% g8 b2 Y1 r
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it was when you got it. Then take it back to the store youbought it from." % [6 F+ s0 y' t3 ^
4 J+ @" _4 q& w# _3 F- y3 r B0 Y很好!去把它們拿出來，然後把電腦搬下來包裝好，
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/ H+ \: h# \! o! O% @( F% T2 k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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/ j1 L+ \2 y4 S: O9 o5 k"Really? Is it that bad?"
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8 W S& ]$ Q" x1 s0 L5 ]( L真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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' X# A% G/ i c9 d0 [2 [是的，恐怕是這樣了的。
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# k+ E% N. `) F! O# I& n% \"Well, all right then, I suppose. What do I tell them?" ( G& Q1 u# [7 k
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ' V8 j2 B$ k# N O! a
t% d* `; U- n, o"Tell them you're too stupid to own a computer."
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! e* z/ U s' ]+ X, E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
