Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 o8 j3 M1 x6 I9 H$ p8 F"Ridge Hall computer assistant; may I help you?" ) R) k1 G+ o9 [% \; g a
$ w9 ]" q8 ~" R) _' f) H9 NRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 J+ ~$ `! l4 Y; k$ N: m' v
, [! Y+ ?) A, [5 n* l4 P, O' R"What sort of trouble?"
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/ I! l6 j, t( i" [1 l+ }+ D您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." : B+ t) _, @, n' U
+ P' A- O# J9 ~) R+ t' _3 `' V我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." ( R" y N' p+ S% S" j4 ?
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ) p4 |4 C- F2 G" N' _: `4 t
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"Nothing."
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沒有任何東西。 6 Q9 K' Z! o) R3 J7 L
- [. N* H% S, a9 s. x6 p: X* w"Nothing?"
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沒有任何東西？ % S, H$ }4 s. v3 T1 d
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"It's blank; it won't accept anything when I type." 6 I4 P* n1 u/ f2 ^5 r
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螢幕是全黑的，我打的字它都沒反應。 . X. `! l, l0 W8 l6 e
5 c4 G, e) c2 w. N"Are you still in WordPerfect, or did you get out?" 7 P- Y% F0 o) G$ U0 Q9 m0 W
[- u, J, }) U5 C! p% f您是否還在操作WordPerfect，還是以經離開了。 + j/ f. O7 n/ B) c
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"How do I tell?"
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我要怎麼說明呢？ * u; S1 e. J7 K% k0 J& C
. }3 ]* a: l! s# F1 q# T"Can you see the C: prompt on the screen?" 5 k5 L" B/ c- g" _
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你可以在螢幕上看到 C: 的提示符號嗎？ - |" h% `4 o7 e8 O3 _
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"What's a sea-prompt?" $ W) [7 E/ G9 E" v. p4 x
* L! G- o: A z. E7 T1 ^$ r什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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7 H: Y5 O" s% Z6 r7 s3 q不管它了，你可以看到游標在螢幕上嗎？ - k6 y7 W! b5 R" l* G% u; `# }+ f9 _
: m8 a( O8 E: X# E) |"There isn't any cursor; I told you, it won't accept anything Itype."
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$ n/ S" z& W9 R% m8 l) @( D螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * K g& t) D, W4 S; E* @" r5 [
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"Does your monitor have a power indicator?" $ G* }3 r. J& |
+ l/ x1 \+ U& e. R) Y9 [顯示器上的電源指示燈有沒有亮？ . B# M+ _* o: }& {, s
( U, r* L% d5 [, A0 B! S" r"What's a monitor?"
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W# M! t& E' c5 _- e什麼是顯示器？ * L8 t6 j5 e5 o. e3 f
4 d$ \/ H0 Q) b"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ) `. d9 P' s% v
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有沒有一個小光點告訴你它是開著的？
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0 d7 S' p- k* w: rI don't know."
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4 q3 ] i. j; S8 m" j' \我不懂耶。
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7 a* H4 m5 _% g* b& ~"Well, then look on the back of the monitor and find where 8 C, B, J, ^6 D6 M6 s& w1 K
9 R5 p0 @: ]: Z9 y! Lthe powercord goes into it. Can you see that?" t7 I2 o' S. m% S V$ _
$ w+ M9 T3 m0 P/ ?% }3 Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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# X# L7 D+ E( X9 n! b4 E3 k"....Yes, I think so." / {8 z6 D, A/ w9 P
3 M) r) i$ t$ D# ]" ^是，我想我看到了。
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. d% r4 |( Z: c4 n. @: e; S! _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * M [* @3 K# r7 }. g, l
/ t; n/ i! b2 A z! {4 P4 M太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! * f( E- G A1 m4 X. O5 @: k
. ~: n( B: p1 w& n) X* |"When you were behind the monitor, did you notice that there were
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) Q2 N, s, R$ F0 J9 I/ @two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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( Z) j* v' {* z5 ^ g"No."
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& q1 G/ z( a f1 l& Y5 q9 E' ?; L沒有。
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"Well, there are. I need you to look back there again and find 9 h; `; |* e; T0 e, w" |
$ u% X6 b; `7 R- F. [5 itheother cable."
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) ~/ n5 c! R4 B就是了，我要你再到顯示器後面去找另一條電線。 5 ?, C e$ j) o, w! ]( Z
. g1 l- u. C* O' @# L) _"....Okay, here it is."
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OK，找到了。 # q8 _/ H1 f4 T6 N
6 r9 k9 ^2 R2 Y. O. w"Follow it for me, and tell me if it's plugged securely into - e2 S6 C1 P4 n& J+ P
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theback of your computer."
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7 c3 I. }2 W- A$ e& N* M2 ~ |6 F再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 j; L9 y! ]1 M' X! g; L
* V8 ^2 Q+ y$ X, P8 N* A" I# \"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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* ~. U- e2 N# T2 {" N! u4 ]嗯，那麼，你看得到嗎？
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7 }0 ~8 ^/ u1 A2 V- N"No."
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g" [* f- i& x9 @& v' ?& v7 b, J看不到。 + Q7 u+ h6 Q. z: f
9 o. w4 }; a2 \+ ?) w"Even if you maybe put your knee on something and lean way over?" 4 Y9 ?; h* u e0 b
8 I# |) h. g2 t' c0 W1 k; x: i q* I那麼拿個東西墊高，爬過去看一下？ 7 q- m- G q* @ [: J
* f* L. |- ]" T- j$ m. ` B' U"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) K& P( p& ?8 U" { W* O) ]
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喔，不是角度不好看不到，而是太暗了。
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0 ]7 A2 q! |; b% f/ A- q$ v"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 6 Y7 n2 T% K( y9 z: y3 L; b
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comingfrom the window." 7 e" R' x A; {" [% x. _& Y
! Z( _' c- _1 N3 q+ T* W m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 _+ m8 c3 p$ }1 ^3 i# I& U
$ x. ~4 Q- d' d" `"Well, turn on the office light then." + |; @% g {0 H
7 h& J4 H6 ]9 Q% O& Q那麼把辨公室的電燈都打開啊。
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"I can't." 8 ^5 S# G2 p; x/ L& Y8 b [
/ k' K. O; y) O1 q8 ?沒辦法。 5 d& r! @0 s- B5 N, D, F
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"No? Why not?"
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沒辨法？為什麼？ * s0 u2 u( z0 [7 N/ z
2 T+ d+ f! ?& H"Because there's a power outage." 1 Q q' S8 k$ z0 k7 f
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因為停電啊! 8 ?( t8 u" L% }% x b0 F/ h7 {' q) f. c
4 U3 W$ C7 }0 ?2 q( r6 s+ A"A power...... A power outage? Aha! Okay, we've got it licked now.
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3 x5 G/ a% `- l6 dDo you still have the boxes and manuals and packing stuff
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5 J3 e% Y: X I" H1 x8 Y& Kyourcomputer came in?" . n! Z, p" d6 \. O7 [1 j& l
' `' S1 r) @ }4 W, R停...停電？&#@!(& ，喔!OK，現在開始打包， ; K+ i8 G- y& o9 v4 N# ?+ F
8 E& }# c1 s: l9 |8 r電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + d1 o- j7 i5 n, k: b
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"Well, yes, I keep them in the closet."
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" T6 n8 U9 X- w4 q4 H# o' V嗯，是的，我已把它們收在櫃子裏。 , X. r6 {3 {% [/ B
- S, f. v& U& R( H5 X"Good! Go get them, and unplug your system and pack it up justlike ) ^# y6 `/ B* w, M9 `7 l4 g s
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it was when you got it. Then take it back to the store youbought it from." 7 D8 q! `$ H7 J; t+ Q: E# I
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很好!去把它們拿出來，然後把電腦搬下來包裝好， . E2 H4 p' i5 U+ H4 q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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" U3 S) R$ o7 C; n# M% A; D"Really? Is it that bad?" : ^4 ^+ U5 S/ {
; ?) ^6 p! i1 W% {' G4 i真的嗎？是它壞掉了嗎？ 9 x6 p9 v1 C2 B% J
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 w" ^. ~" {0 z9 X2 @5 O# s
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
