Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
6 g1 L o4 J c( H6 K5 c7 O7 Q$ A
6 ^+ m9 z$ ~1 D"Ridge Hall computer assistant; may I help you?" 2 |8 w6 H: ?3 `' f/ b7 C8 a0 j+ q
+ m; m; }; G# ~9 b' v$ y, r
Ridge Hall 電腦公司你好!我可以為您服務嗎? ( Q" I" `/ D1 n$ v5 H$ |% j
) j0 ^/ U( l0 R9 c% B6 J1 M
"Yes, well, I'm having trouble with WordPerfect." ! v Y) O D `7 H; |& U, d
* F, _3 K/ ^) R1 E; I2 _
是的，我有WordPerfect的問題。
9 q' F2 t" A: u( c
$ y4 Y( Z3 c& C8 ?"What sort of trouble?"
2 \/ J9 r. V& t+ N* Q v. I
( p8 L- T# G. C% ]8 n' H您有什麼問題呢 ? . O4 }1 N4 ]& H* i+ K6 G
9 A' H0 S& S& Z; }0 |+ ]"Well, I was just typing along, and all of a sudden the words wentaway."
A. Z9 V! \! @! P1 M1 g9 u* o
7 x# k0 _4 R3 E4 D: V8 m8 w( {; o我剛剛自已在打字的時候，突然間所有的字都不見了。
d! _5 l+ B1 P$ [" s, ?# O ^9 Y7 ~: \8 {) [/ m
"Went away?"都不見了。
- W5 n6 Z' \3 J$ \! v4 ]! W+ f) V" |% {8 T6 m0 s+ g; K, r3 l
"They disappeared." 5 f7 q/ X$ W1 b6 d, N/ t- T
7 |: a# Q4 P, y7 M- K b2 b
它們都不見了。
* Q9 }+ g* N0 l2 z9 |( D
; c7 n" ?7 |: H9 z"Hmm. So what does your screen look like now?" " X) w+ c `" Z }& l5 K) E
; Y9 D' ?" P/ b; p0 I' K
嗯，現在你的螢幕看到什麼東西？
6 p- x& D! X t t9 M9 ^$ j V# _$ K8 `/ c5 R/ }; I+ s, S: I: g& ?1 X; Q( ^6 T
"Nothing."
6 q7 Z) w- W" W( T9 b6 a+ k- G) s
1 N& r/ |& ?( H1 ^沒有任何東西。
' e% d" t/ R9 e
: M# h4 K5 h# r7 F"Nothing?"
, J( @* K# e0 }' |8 e7 T) N3 G- } n$ j
) _# a1 _& z4 E# }/ r# Z f; I- l沒有任何東西？ . U9 W/ x u" B9 S# n: C" z
5 a4 q* Q* H$ o2 \# r# n6 D( H"It's blank; it won't accept anything when I type." 2 i' f2 w- g" W- Q, x0 Z- ^( H
6 S+ y4 w9 x" M# ~) G [螢幕是全黑的，我打的字它都沒反應。
2 `/ f1 @$ |7 a9 c3 p0 u
4 T, B2 V8 E L+ _$ Y"Are you still in WordPerfect, or did you get out?" {0 P2 ^. ]$ c& J. k' g
8 \3 ], Z7 Z& I6 Q4 F( D您是否還在操作WordPerfect，還是以經離開了。
7 Z% M6 e$ m3 [( H& v+ J& P) M9 O; T& R: @
"How do I tell?" 6 w8 k5 Z1 V5 x* ~ V. T! n
8 o' W: v4 L5 u6 P! j8 r
我要怎麼說明呢？
. l1 G9 k3 M* @
6 U C6 H2 Q) Q: V. b& G"Can you see the C: prompt on the screen?" ( k B- v( C# j. r: t3 b
4 ]! T2 H/ ?. [$ Q A你可以在螢幕上看到 C: 的提示符號嗎？ 3 g3 z$ E% q, l. d! ], j
~! D: D+ X3 I# M# Y1 Q+ w( x
"What's a sea-prompt?"
0 Q! O5 y, P. M8 `5 A% W2 L+ |% J( O. f0 H* A5 R* a u5 k; R
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
* P" T4 z; o; W; \/ n( s
& R. x8 v0 [, l! |- y; N"Never mind. Can you move the cursor around on the screen?"
9 w. z0 J4 i9 w" G$ }# g9 V" Q' ~( {* W' Q% R9 p4 Y
不管它了，你可以看到游標在螢幕上嗎？
0 g1 U* e; }( {" W, I" P L, Y5 @* X
"There isn't any cursor; I told you, it won't accept anything Itype." 3 v# I- A9 P8 ~; W
) p4 Y* D/ e8 ~
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
: t# E* p! x" N9 h" Q/ Q! r i7 v0 w2 Q# @5 _# g
"Does your monitor have a power indicator?"
( s" r1 r& L+ R( B7 n$ d
: i& l1 b3 g. T' s; |, I# t3 B顯示器上的電源指示燈有沒有亮？ $ h' c G, w; T( K; Q
2 r' M% ]6 u9 F3 u" j5 M$ P2 _; Z1 U l8 x
"What's a monitor?" - g; p( P7 G. S3 I7 ~) `5 W
! S# N* x& R* X1 `
什麼是顯示器？ 3 {4 R, E" w K
' q$ k; C+ [+ d! D8 S6 K
"It's the thing with the screen on it that looks like a TV.
0 u5 X f5 ]1 q! u! I( d4 B6 Y4 i$ B+ q$ m: o8 }6 I, J: m3 N, C: @
Does ithave a little light that tells you when it's on?"
' @9 R- c) |9 G; n; w2 X1 N4 Y7 Q* N6 G/ s! _/ u
就是那個看起像電視的螢幕，
. v" }; W1 p* g
/ A2 h6 K4 g: d$ m有沒有一個小光點告訴你它是開著的？ 5 Y$ _" c* M3 L ?1 v0 g( u
! T% V6 d9 K; T1 ?. y5 RI don't know." . j' @5 \9 k8 m2 s; M( F+ A% k
( H: G( @+ y. ?: ~/ w% \& H6 U我不懂耶。
% }. t `, j) f) X% Y$ V2 l8 D& l1 w4 l8 t
"Well, then look on the back of the monitor and find where
& j; ~+ |( f2 N' o+ Z
; w6 V/ D5 b: U# r4 F$ I Qthe powercord goes into it. Can you see that?" / ?; b! N6 h4 U( E' a2 q9 A& m
u# @: K& ~& x8 d, s
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # {# i& k! X* j
; ?) L1 Q6 ~# e5 o
"....Yes, I think so."
T* q2 j; }7 h- s
" z# t2 w2 p+ k是，我想我看到了。
$ Q3 r( C( E2 z- h. i2 Q& r9 ]+ E g8 X/ |0 b( k: W
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) K2 v& P7 J8 s" _3 P( J
) H# G+ F$ X4 v8 a) X
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
5 x6 _4 s8 W5 k. b. s3 ^4 ~
0 j" o7 s' j& J/ _4 [9 m"....Yes, it is."
, L0 H) M: Z/ O& G4 ]! o- J6 e7 Q, Z" X- [6 O7 z
有啊!
3 @% Z* v6 E8 V3 q- \" p" M; c) b8 q5 u8 o8 T F
"When you were behind the monitor, did you notice that there were
2 v! |+ u' V( q
& X1 x3 g2 X, [0 ~% z1 }- Rtwo cables plugged into the back of it, not just one?"
, i% E0 u& J, U v! q+ O+ l: t7 [6 A+ y0 J
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
7 s, S r1 s0 j) U( p# h( D8 ~
- L3 C( S( i( N' K4 {7 i5 ^3 t"No." ( d1 e- p! X* }) @
* Z \- ? ?; r0 @/ |# G
沒有。 9 B- @6 v( d) [+ g- c
5 X& k; W9 Q, z# Y"Well, there are. I need you to look back there again and find 0 W: T ]9 k) g: |5 w
+ s# b! h* [0 A# T" Htheother cable." , v1 S& D% R, ?& ^, e
! Z! K: ~: w( H' ?, L% j8 P
就是了，我要你再到顯示器後面去找另一條電線。 : x, \# m/ h$ D* w: y
7 Z3 n8 R! y1 S- u- I6 [
"....Okay, here it is."
$ t l8 p6 b9 O: m
. O: B: }0 l7 s& l( yOK，找到了。 & q1 g1 z; X" Y- _) ^, \% j
4 c% ?3 w/ {; v8 k
"Follow it for me, and tell me if it's plugged securely into
, w# B( P' \; Q6 {* z3 {' ~0 _4 O" K' G
theback of your computer." % ^0 H6 ` H: D5 K- z
1 W3 ^. _6 l) N" Q/ b0 \再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ D9 }# O5 q; I# I6 o
5 g6 q3 a) s) V, Z% | M
"I can't reach." ; T4 D4 ^" m- {) x3 l. E
6 V: {- h6 r/ x我搆不到。 % h; T; ~' E6 f: x
0 h" |- [* F& o2 h9 k"Uh huh. Well, can you see if it is?"
6 X& h% `4 e8 I# E3 b+ K: ^
$ e. V3 I* y, ~4 Z4 j嗯，那麼，你看得到嗎？ 3 |" B: p" c) Z, W9 T+ c
2 |4 `! I& u) {7 S7 a! Q3 E% a! l"No."
- G/ D c6 P5 C) ?4 c0 g" ^
( d( A8 f7 t( N/ H/ r1 [看不到。 * ?& x# }. u) b" C: z" w% f
, V/ c9 c5 Q/ l
"Even if you maybe put your knee on something and lean way over?" & J) P2 l- |# f/ z, K! H
1 n) k1 {8 Q9 v% [那麼拿個東西墊高，爬過去看一下？ , e! G4 F' D' y; l, l
2 V2 D5 F5 m6 q8 `
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
6 r2 \' w1 T# c+ O
1 H' W* x$ {" Q r2 o喔，不是角度不好看不到，而是太暗了。 , w* O8 L) c3 W, j8 [- {6 p
/ j Q4 l a% i( v+ ^- ~
"Dark?"
2 S' K% q% B' {% l4 R- m. C9 T% \/ P, V5 O8 t) b
太暗？
; H/ G" B5 T4 w/ r: H' m% U' I) P; s5 w, i9 }6 C _6 b1 N
"Yes - the office light is off, and the only light I have is
' K0 O! {2 o7 y, V8 O/ Q; {* O" I7 K* D# a1 S
comingfrom the window." $ d) C9 R1 U C7 ?1 U- \
/ z$ q5 n* S* S: A2 }; p! I- C6 d是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % B9 w/ O# X# @, h( b1 e
$ n* u1 c' C# L"Well, turn on the office light then."
) r: H* A Q5 b; x, v% f, g% b) v* u. \. l1 A" v
那麼把辨公室的電燈都打開啊。
+ Y- W$ g& r/ w! w/ P) n/ K! d3 X
"I can't."
5 F! X- s1 H* S7 F3 E
! C+ B+ A8 U( U. I沒辦法。
; a# k5 o: y. L+ Y }( N$ b; O4 q( s3 S4 W6 k; G- T
"No? Why not?"
1 ~ O/ P" `# J* T
5 `: B, w' a) M7 u3 L5 D沒辨法？為什麼？ . w8 b T0 j1 s- N: c
, }& x& [5 A: c* r6 \6 \$ e
"Because there's a power outage."
2 _; U9 u% n2 R# A9 m
0 \4 I' ?( x( ?) m因為停電啊! $ Z9 \' D, B, u0 O
; ^7 T+ T ?( G"A power...... A power outage? Aha! Okay, we've got it licked now.
' x4 B/ d+ I4 L+ {* @! J- L+ u! S- A0 C; D6 N7 V
Do you still have the boxes and manuals and packing stuff ; V9 Q2 p3 g( b, ?, u( l
5 g9 [% _4 F5 l* g
yourcomputer came in?"
+ w) a0 F; M4 p v+ c* \, O# ]: v' i9 K9 F# h5 b( h
停...停電？&#@!(& ，喔!OK，現在開始打包， . D* N {9 [! `7 _
+ ]' E) B5 ]4 D" F
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
/ d8 F$ q, ^0 }3 u8 |& Z- V! e; T* s. C' U7 Q' z
"Well, yes, I keep them in the closet."
6 E, W* D7 j# |1 y) C k% @8 h4 a$ T2 b3 n8 Z7 q: |" l
嗯，是的，我已把它們收在櫃子裏。
( I# m2 O6 O. q9 a$ l! H5 ?
+ u4 R1 I: C7 i" J& b; X"Good! Go get them, and unplug your system and pack it up justlike ( r& X& M9 z+ p
( Z5 F. V* k: s, T s9 e2 nit was when you got it. Then take it back to the store youbought it from." ' B. X E2 d3 T( H, |
" j6 ]: Y; ]) g A, Z很好!去把它們拿出來，然後把電腦搬下來包裝好， * @( E! L! d `4 }# a) Q. X& @
* S/ m2 L' X- _$ `4 s9 `就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 Z1 y6 {% g3 P6 x k1 b+ W
1 V- h0 Z' B& t7 i"Really? Is it that bad?"
0 T6 \8 o4 U7 y, J( i+ a. u* W
5 Q. O7 @ G( p. {, V; Z$ Z1 \. C: \真的嗎？是它壞掉了嗎？ ' A/ s9 p1 P# _* G& t+ A
/ f' k' \3 U$ t" A/ v; b/ Q' d
"Yes, I'm afraid it is."
, f- n( @) T; S
6 b2 o0 A# ]. u% y# M是的，恐怕是這樣了的。
8 Y" v5 e% E" X4 n, T, G; `/ z! _9 {/ w& @ E. \. t7 ]
"Well, all right then, I suppose. What do I tell them?" , n5 P( m6 Z& l- M- ]8 y* k
( \6 s. E6 C/ B1 g% X" s喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
; B0 P0 C, J2 S0 S( p _7 x$ M
: b1 V% W6 K2 c"Tell them you're too stupid to own a computer."
5 I! l# ]" p2 ?, |* B/ E
3 [- _: N& _" g% u, B就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
