Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 Q' `. _: O+ h. ?4 m# l
$ z7 f( a( E4 r O+ c"Ridge Hall computer assistant; may I help you?"
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* P# W r2 v9 aRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 8 I; ^5 Q( k& Q+ D
* X* A0 n8 i8 T1 B"What sort of trouble?" ( d1 @. E3 _! h( r% |5 Z
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您有什麼問題呢 ?
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2 _' Z6 b- U4 j( M) l"Well, I was just typing along, and all of a sudden the words wentaway."
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3 |8 p- Q% v0 T0 X我剛剛自已在打字的時候，突然間所有的字都不見了。
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/ [- `1 z& @ }3 R# {! U9 H; U* P"Went away?"都不見了。 Y" R6 V# e) S, i1 ]! ]7 _& c
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"They disappeared." 4 }2 H$ T& u& `, \
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它們都不見了。 4 Y" ?# L. k3 r8 M. @8 x( a
( f: K5 ~2 l @"Hmm. So what does your screen look like now?" ) K2 J& Z9 r- N) @
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 ( A2 M3 R/ y7 G4 R* T: A
' |. ~# n( y! z* s1 n" M3 B"Nothing?" 1 d' t# k; b% f% d# A
9 u# d0 z; Q' N; U! z1 l& S# h沒有任何東西？ 6 e6 D8 e4 O3 G0 \
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"It's blank; it won't accept anything when I type."
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* g- h9 a: n2 y螢幕是全黑的，我打的字它都沒反應。
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: Y7 Y, h1 H, c; E. Q"Are you still in WordPerfect, or did you get out?" 8 d; N4 \5 r P0 t
# S0 p7 o: j9 t4 ]' s您是否還在操作WordPerfect，還是以經離開了。
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+ _8 S6 P$ i; z" l* R0 h" L6 m"How do I tell?"
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X. a |& L4 f: G. {我要怎麼說明呢？ " G/ A. h% |3 B/ _' P7 Y
3 c9 k0 K- O9 }/ v"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ) ~$ O) d- y- p! q
. l1 k+ n+ D' ]1 }"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 Q2 [) M E6 |8 @" e: }; U
7 p# K1 f5 M8 D"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" $ y4 w: a" N8 {4 W2 C* p
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顯示器上的電源指示燈有沒有亮？ 9 u9 j+ y% r$ W* t) s/ T( F. i
0 w5 M, y1 B: {9 ~% [0 A; l4 P"What's a monitor?" + ~9 X/ J" L4 u$ R) C! ^
5 \0 I7 N+ r2 ]什麼是顯示器？ : A6 ^; W8 i, z2 Q
1 m0 v1 U7 o, }! F4 ]7 i4 E"It's the thing with the screen on it that looks like a TV. 6 Z4 o9 C. Y) t" b' u
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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4 T4 i% k8 B# d有沒有一個小光點告訴你它是開著的？ 7 ] V( K5 c0 z1 o$ [
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I don't know." 3 H7 w' v: d a: W
1 d- t% h- T, m6 i% J我不懂耶。 ! \% d1 y6 q8 \3 t) [& a
4 O" O+ u! H& b/ i/ B4 C+ ^7 B"Well, then look on the back of the monitor and find where
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+ c$ Y) J% H; D, n6 ythe powercord goes into it. Can you see that?"
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8 l0 H; N3 ]' F1 y* b8 Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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u' G% H$ C2 t0 n, p4 a p"....Yes, I think so."
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. \& E/ R$ d! l, d# Z# Y6 b是，我想我看到了。 # q' B% H6 j3 A1 ^+ E8 U" o
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + r& |. W1 [% g' G
7 w2 y$ Q+ d5 l) E太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" ^0 s- y$ {2 E0 [% _"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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" D9 ~2 u# X) Q6 I# b* |two cables plugged into the back of it, not just one?" 0 u- [/ i/ C: ^) E- e1 n6 J
0 | q3 a8 {9 a/ P0 p( y你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 5 y J/ r K+ {$ C4 A, A" z. _
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沒有。 / T, Y* F' i7 m, L
$ _% T$ H( P y$ R' |"Well, there are. I need you to look back there again and find
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- s0 z5 B& b- B8 n" l+ rtheother cable." - a7 d9 `. U1 H9 V8 ]. e
; r3 d% g+ ]* R; X4 w就是了，我要你再到顯示器後面去找另一條電線。
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1 v" u3 |9 V9 D, _1 A"....Okay, here it is."
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OK，找到了。 " v3 P: I n4 f& S2 V1 _
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"Follow it for me, and tell me if it's plugged securely into
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( x+ u8 z+ _- G% {6 |theback of your computer." 7 x/ N5 H6 ]* Z0 c
7 t: O+ g3 T+ L再替我找下去，告訴我它有沒有確實插好在電腦後面。
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1 [+ F; ]) X, a; j"I can't reach." 7 H7 r# A% ?, `3 Q8 h& A" i
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我搆不到。 3 E: n q! Q. a5 g5 D
: p' `, f8 \0 i! _: U"Uh huh. Well, can you see if it is?"
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) d; @9 H; ?$ X" i% G1 b8 D嗯，那麼，你看得到嗎？ . S& R) J1 f' r W& s
- y# T5 M, t' ?; e% b( m2 u- y& ~"No." $ J6 o$ F# C. C d) K
( O4 J" p i" T- `* {! W! O看不到。
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"Even if you maybe put your knee on something and lean way over?" 8 o/ A8 f' Y+ c4 ?- z: C
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那麼拿個東西墊高，爬過去看一下？ 2 S5 R, M9 R7 ^* n3 F7 F
3 O. F; l. V7 w+ N! J6 S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 y" y. D$ H, |3 q: l喔，不是角度不好看不到，而是太暗了。 " A) u1 h+ }8 o5 S
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"Dark?"
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j5 d5 U* J5 q8 o% X9 J太暗？
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"Yes - the office light is off, and the only light I have is : |& F& K. ^& t% c9 C
6 N! o, A# N4 C+ Ccomingfrom the window." * ~* D, i x: G% D5 p9 {
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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& H1 p+ h8 \! P, M4 F" w那麼把辨公室的電燈都打開啊。 3 a! s8 _! u" c4 z; D# {% R. X4 o
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"I can't."
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- S4 l& C) E8 _' c- q$ v沒辦法。
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9 L8 \+ e/ C. o5 w- X"No? Why not?" # f( o5 v0 a( f: ?/ O0 K, y
" Y4 ?# c4 Y" _5 K+ J& Z; S沒辨法？為什麼？ U. i: g" k/ O% ~
' l4 K# g* H. A! I& ~5 a+ |"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， / t" E4 f' c. ^) g4 F: D: l" p& }
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# l; J) a; Q! m: y3 C, m2 ~"Well, yes, I keep them in the closet." ! S D$ V+ |: N, Y& A
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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6 a! m& k% R# U/ M" P/ qit was when you got it. Then take it back to the store youbought it from." . n& h. t. M7 X; t* @7 ~
: Z: _, S( T2 n' g" B& ~+ c" C) d( n很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" V% s5 n8 Z8 m0 ^- M& D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 Q9 {, W! y2 J& E
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"Really? Is it that bad?" 5 t8 J! S( [' A! m
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真的嗎？是它壞掉了嗎？
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# {3 V1 N0 q3 l8 V! ~1 b"Yes, I'm afraid it is." " b$ {1 ~2 l- C: l
9 W- J/ U' l |4 I( C6 S0 ] W0 A3 r0 {是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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1 o* e. h1 ^1 Q5 |2 W/ N$ x喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - O2 b) D0 f1 r8 {, i, B
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"Tell them you're too stupid to own a computer." ) P7 G$ d! v" K i" _" w( U
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
