Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" # B6 [) w9 |* {5 a( m6 a4 p
5 _$ X* X. V7 r1 D/ ?Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 {: q0 y; _- c* e1 V
, l) _. D( J& D. c- _"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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$ m( S& s7 J. [: |) X"What sort of trouble?"
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& J# ~2 Z+ f8 O4 {2 g您有什麼問題呢 ?
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0 K, m$ P/ ~% e% P"Well, I was just typing along, and all of a sudden the words wentaway." 7 I# O; h. L4 g. z
" l% X- l: l- @0 Z% G我剛剛自已在打字的時候，突然間所有的字都不見了。 2 s+ X Q$ _& \- C' [& n! v0 w
. ]7 `; e: i K% b9 ^"Went away?"都不見了。
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. ?2 z3 e( i* W. T"They disappeared."
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% F' l5 B5 Y3 I0 u& _( j它們都不見了。 . i, [+ \. ?: h
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"Hmm. So what does your screen look like now?"
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3 l7 f d" N: T" n$ U+ k嗯，現在你的螢幕看到什麼東西？ + W8 g/ _/ p' P: ]% v2 _
# J6 @" P4 m6 U"Nothing."
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沒有任何東西。
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( p/ B$ V6 T. n6 f( a/ @/ v2 n"Nothing?"
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沒有任何東西？ / w* k( o [ ^+ I+ v% m- p9 y; i# d
& u, A& v0 j& ]2 }- O8 T) ["It's blank; it won't accept anything when I type."
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% o2 G' _7 U* l- L螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 b/ S' n! X0 K/ E7 S2 P
5 _' I( d' U/ H您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" & [: L# w! _5 L: U& z
3 w1 w6 o1 b" F; A8 _. `我要怎麼說明呢？
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% W. [5 A" s3 @) |/ U"Can you see the C: prompt on the screen?"
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3 ^/ o, y2 ^' M# {# o! F+ h你可以在螢幕上看到 C: 的提示符號嗎？ - f o, k5 @: n& L7 Q
0 r4 d) j+ \, `; ^& R6 U: F"What's a sea-prompt?"
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# T3 J6 N, t+ f4 U( |什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * L6 x% K! i" R
, m# i8 i: @' Y% G: \"Never mind. Can you move the cursor around on the screen?" , m1 b# m, p* R4 D/ k9 I
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不管它了，你可以看到游標在螢幕上嗎？
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: z6 [& ~5 R8 N$ A( ]8 _"There isn't any cursor; I told you, it won't accept anything Itype." & w: f/ @6 [- v' B
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + F4 N! n% W7 y; k8 F% t/ ]
* @7 i$ [( R1 }* b. p"Does your monitor have a power indicator?" / z" `/ m; u( L# N/ T
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顯示器上的電源指示燈有沒有亮？
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# ?, U. p% ]% s9 Z; x"What's a monitor?"
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; p/ f/ V/ |3 R) _# B什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ( `* m. S- k$ z+ Z% o# |
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 5 o! U2 S2 g# {0 o+ q
( j; Z j/ u0 U有沒有一個小光點告訴你它是開著的？ * S6 _# f! \; Z; _3 V
( V3 L. t+ Z- g K8 n2 cI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where [ ?4 O& P" U; n
* k6 O8 v \! k: R8 [the powercord goes into it. Can you see that?"
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0 B; P H6 o3 G4 p2 B' H. x6 @那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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) g0 ]( Y; Q1 `. F% t是，我想我看到了。
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0 n& F) r) u" @' g" \$ G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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; R% ]& K) R# j: ^太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ ]3 s0 E* o3 }+ h
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"....Yes, it is." : c3 a! a; d3 _# V" J& Q# H
$ O$ D8 _% Z2 R# p! J* w有啊!
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0 L! {9 o8 ^2 z7 h/ L( q" s' h"When you were behind the monitor, did you notice that there were ) u ?& |8 u1 N5 w
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two cables plugged into the back of it, not just one?"
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% ~1 R7 H, V9 u& z! ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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3 L& z; G" a, R8 o7 J% k"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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. s5 t# A: a' M9 y0 ?theother cable." $ M# z, s$ p& M0 @# N/ g) d
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就是了，我要你再到顯示器後面去找另一條電線。 # e0 J, u! L) e/ A8 ~" l8 D* E
, J) b( S- a }! u: s Q"....Okay, here it is." * X" ^% E; M9 y7 f4 j1 X1 @: {
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 0 b; E% @ K" U5 ^8 n( E2 D
- [, R4 K5 k" {: t$ g/ k/ [theback of your computer."
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% }- |" n o$ E0 n& X再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 i, G. g0 H: S! [
2 B( z/ z# i1 I# K7 t/ V0 m1 q"I can't reach." " t# ?: |4 S, H5 [
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我搆不到。 ) c& Y5 @& J" s! m$ e2 r( v
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"Uh huh. Well, can you see if it is?" , b# O9 F3 P; F% L. i& r9 b
: q9 W2 j" n) k3 D; s" X嗯，那麼，你看得到嗎？
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4 W) _! h+ B0 q"No." % o5 I7 q W% e& ] ]% b1 @: ~
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ; M6 Z5 W3 n* Z0 n% b/ p
% q, }+ L( w1 T5 W* X"Oh, it's not because I don't have the right angle - it's becauseit's dark." % \9 y5 ~7 l3 v0 q) Q
9 _' G; G# o3 v喔，不是角度不好看不到，而是太暗了。 5 C/ Z3 k; o$ ?9 E& ^1 ~) T
: z7 y4 K8 a( h. n. k"Dark?" " _: b' T) h4 N: X! A
; J! Z# K4 O Y: B# ^: H! f E太暗？
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"Yes - the office light is off, and the only light I have is
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* o! F$ Y0 J# S1 y* p& fcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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; T/ [1 V+ x4 ^7 h2 H% m"Well, turn on the office light then."
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6 |1 W/ p& R6 I& C$ `那麼把辨公室的電燈都打開啊。
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"I can't."
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/ u# _, ?, r! e) J8 ?' `% H沒辦法。 $ N0 G/ l, l9 r0 d- W+ U
: J& j. [7 q7 N3 \! u- z"No? Why not?" * k( ?+ K: c/ Q6 E3 n
/ h" P# M: a5 n* }3 s沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! 5 j* N! r% Z/ h+ d
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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) Z [: J" K( _, S& F2 y0 {! yDo you still have the boxes and manuals and packing stuff
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; u B& Y" F& |yourcomputer came in?" 6 W1 i* e1 `6 U9 ]1 K5 Z
6 [0 h* s1 E! {停...停電？&#@!(& ，喔!OK，現在開始打包， 6 w$ Q4 w9 y. D5 }. Y" }
0 @. d2 A- j" A$ E: @, \電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) c9 k% x! n" `$ D% ?
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"Well, yes, I keep them in the closet."
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: B. @/ Q& S8 M/ E嗯，是的，我已把它們收在櫃子裏。 # t7 L. z7 |, u* B
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." . S. g4 R; L! z/ ^' {
: P# V1 |, ?) w( Y |6 V! N: B很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ; ?' O, Z. p; N6 l
. p8 t; _! g9 D' m' w9 R1 a+ Z"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 }' N/ r4 v6 I, ~"Tell them you're too stupid to own a computer." 0 W) g- w t- Z! \+ l4 m6 Y% _- `
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
