Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! C# Q& ]; O% E' v3 K y/ i" p5 \: r
6 V$ G5 E* U2 E7 X"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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* }" r, k( p9 v- ?"Yes, well, I'm having trouble with WordPerfect."
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h ~5 b, F: X" ~% U/ O n5 `, ]是的，我有WordPerfect的問題。
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"What sort of trouble?" ! E" o/ }6 {- ~7 k ^3 L+ u) Q
! A! ~. O" r6 m您有什麼問題呢 ? : @: n" B1 O$ y) N
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 z$ O0 D$ r/ s' g! q
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我剛剛自已在打字的時候，突然間所有的字都不見了。 + G* N/ |7 N' w0 a
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"Went away?"都不見了。
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6 ] ^ \" E/ Q/ `" m"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" , ]9 `$ R: n1 l# z. \
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嗯，現在你的螢幕看到什麼東西？
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/ i# |. J/ c3 Z; T( z" E"Nothing."
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9 Q1 R. @7 g. c沒有任何東西。 . [2 M* m* l- L
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"Nothing?" ( e3 \7 N* \# c/ o3 _
$ W5 \1 B2 M% T& }沒有任何東西？
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"It's blank; it won't accept anything when I type." d& Y! k4 q& T4 b; f- |
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螢幕是全黑的，我打的字它都沒反應。 7 o9 A( \2 h5 S6 P
% z# }) I7 s6 r5 e0 g5 X! e$ b"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 4 t+ G# E8 ^- t' N
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"How do I tell?" - q3 F2 p0 e( K4 |
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" $ Z1 E9 u& H. u: i
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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. X1 @! w- l" f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 J# k6 B0 c: t! j! `0 q* O
& U8 n" |4 Z: U! R, ?/ s4 f"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 T. ~, X# H) l t2 S
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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4 e8 Z) k, Q o% E" `; Q"What's a monitor?" 8 C% I6 o* j, f- A" j( J5 c( ~
$ w, j4 W! K' a什麼是顯示器？ # s& D( l* d# N7 H6 ~
7 b7 H W$ x# s3 x! U9 E# {7 h"It's the thing with the screen on it that looks like a TV. & Y+ l! L4 G! r# V
; w1 T2 r9 p2 J7 dDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， # E: [7 c* m- g- Y
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有沒有一個小光點告訴你它是開著的？ 1 ^3 i o8 N! m1 u
1 r: L/ }! F+ u- l" o1 wI don't know."
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我不懂耶。 & K0 K* D2 p2 s0 y/ _% Y
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"Well, then look on the back of the monitor and find where
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1 `" q7 W5 _( v* h" Sthe powercord goes into it. Can you see that?" , u' h6 A( k# Z, }5 f w
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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" {, \8 R( x. Y; [ p! d"....Yes, I think so."
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是，我想我看到了。 ! \/ b4 `( E$ _( q) q" @ [
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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8 K3 I' C! `- v9 |/ B有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 6 x: M$ p1 B: d7 J+ m
) p9 A! \& p& k* _% V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " T6 j7 K) l* f0 o) Q
. s5 N( P2 _0 h! ^3 |7 S! F"No."
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沒有。
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"Well, there are. I need you to look back there again and find u; x" j4 G0 o$ ~ h3 l
& D! G- j8 h* s4 d9 qtheother cable." * J- ?+ N# ^: Y' [
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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+ W% K w. s! I S1 NOK，找到了。 9 U1 P) E) I5 k- D5 X2 W2 i7 _
1 W. l# P7 W/ |8 W$ R"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." + x" B2 `( T5 w0 W8 Z" q
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 1 j; Y% d4 d* `0 r
# r9 L" u/ G' a' y我搆不到。
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3 i$ f* f5 o8 w"Uh huh. Well, can you see if it is?" / x2 T1 z1 O% g3 `, L0 _$ G5 x9 P
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嗯，那麼，你看得到嗎？ " P7 @$ K& T& R# d8 L K O
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"No."
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看不到。
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8 |4 N: x, ] S9 D1 ^! D8 K% F! T"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" ! D i5 e7 C1 P( o3 {) r; R8 v
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 M3 S! q+ o6 p+ a是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " b1 v. A. G" C' D/ n
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 % I2 |% W2 e$ r) y+ Z/ P
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"I can't." 4 X1 e" N D) B$ f; k
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沒辦法。 8 g- q! ?7 v6 X/ }! U+ @
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"No? Why not?"
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4 w+ i }) Q- z& c! W% h9 i沒辨法？為什麼？
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' U) g8 r% j8 E" ?"Because there's a power outage."
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4 n0 O2 q5 J( {0 v( h; h; U因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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1 x( ]2 Z1 Q+ Vyourcomputer came in?" + o! U' M1 c3 e4 G
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % Y1 U4 O! Z+ X T
# M: @9 S. P0 W/ Q$ ~6 R"Well, yes, I keep them in the closet." % m2 l7 U2 x* g3 {8 u$ t4 O
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嗯，是的，我已把它們收在櫃子裏。 / ?2 n+ R. f1 g! ?% y: C. ]
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"Good! Go get them, and unplug your system and pack it up justlike 7 }: [; ^3 Y6 g0 Q' D
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 f$ b5 n/ k# z- |- Q' s4 p"Really? Is it that bad?"
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7 g: G/ Q3 ~) c" Y' N9 C0 S3 x/ O5 r真的嗎？是它壞掉了嗎？ ! D8 T; a3 e, l
+ Q5 `1 e' |& A) X2 ] K: j. Q4 o"Yes, I'm afraid it is." + a) m- _1 X. j% f+ q5 L
1 u/ _' d7 ?) ~是的，恐怕是這樣了的。
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3 `1 U1 U4 ? F" ]% m) `% |"Well, all right then, I suppose. What do I tell them?"
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- o! M: s! ?- }$ {" g3 J$ h喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." * Y W$ V, V& g2 Q1 d
$ L/ o# S# j5 M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
