Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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9 B4 g% B/ |7 _9 n" b+ {0 K" V9 K"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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! d& Z+ V* U0 z" K3 S% C) a- n/ {"Yes, well, I'm having trouble with WordPerfect."
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- V5 ~0 J4 l& S6 E+ Z% v8 I是的，我有WordPerfect的問題。 & i8 Q7 h. e3 u" h# x
2 ~; ]* p. @3 F/ K+ D# u% S"What sort of trouble?"
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4 n" `% R+ V. z& @) F您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." * i+ U, S# e! F
* h7 q0 M, Y+ K7 z( o1 p a/ e9 M我剛剛自已在打字的時候，突然間所有的字都不見了。 7 o: Y$ m$ |) K8 [
P* a, m- R2 L0 `. W/ |1 X"Went away?"都不見了。 ( T+ d. z0 W# G, F; L6 |) G2 }
- G6 s8 d: a+ P4 ~6 d- b, e"They disappeared."
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它們都不見了。
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' Y0 |$ h0 O0 C"Hmm. So what does your screen look like now?"
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1 k1 G7 s) Y3 G2 A+ j嗯，現在你的螢幕看到什麼東西？
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. m! i$ a% `7 i# j/ S5 z4 j"Nothing." - G# w, Z' F! X! s3 q
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沒有任何東西。 - I. k7 y6 ~3 i
4 n0 y; P" E( I6 ^/ N" g"Nothing?"
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沒有任何東西？
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+ P3 R0 K3 Z {$ L6 a; P"It's blank; it won't accept anything when I type." 7 f a: k6 r1 G0 \
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" , I/ _' D2 t& {1 y/ O4 r
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您是否還在操作WordPerfect，還是以經離開了。
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0 V! `, f7 |" `9 f"How do I tell?"
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1 u7 R1 I) Z+ I5 S E3 f我要怎麼說明呢？
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0 d& Z/ F4 D2 e8 o$ m"Can you see the C: prompt on the screen?"
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. Y) V$ h) R- x6 B你可以在螢幕上看到 C: 的提示符號嗎？
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) q: `, v& f8 X8 Z [; V( i2 m"What's a sea-prompt?" 7 e4 t* m! @4 ~: e9 z3 Y
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 M: S$ @, @: [' k
: ~- R8 R% S7 Z0 }"Never mind. Can you move the cursor around on the screen?" 0 b1 N7 C1 F" L
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不管它了，你可以看到游標在螢幕上嗎？ 3 w* s1 M0 D% Y# s& c2 c
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 y0 F# I& }) m0 A
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"Does your monitor have a power indicator?"
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: ]" l* W1 |( z( P, B$ B5 A顯示器上的電源指示燈有沒有亮？ ' x, O$ I5 l3 M% a
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"What's a monitor?" , j' D! B7 C/ n, X( c+ o0 ?1 u
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什麼是顯示器？ 5 i# w. {$ m7 a2 F
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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4 s) N6 l5 k% R8 p$ @就是那個看起像電視的螢幕， 9 o. ^; O( ?. v9 c( |) T# s0 I
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有沒有一個小光點告訴你它是開著的？
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& A: Q( A; v! \! h$ y& \) ?$ aI don't know."
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5 K, T% w, W+ X# N) O我不懂耶。 & q5 G7 v6 r. a9 P) \* {8 x
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 k1 W# L7 V3 T% i* M ~# f/ N
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"....Yes, I think so." % k% S) n! Q. S3 ?; v" ~2 ^* y; y
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是，我想我看到了。 : b5 v# J3 ^" F' U
' s) p0 [, p& l0 z. O, X5 B"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + }& z) @( w4 w5 o
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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7 P; S! z" B6 W$ P- s. y4 Q" O5 c6 M2 x有啊! + J$ i+ p/ k7 ?6 S, ]
: G9 T5 T: J9 {5 C3 D1 H"When you were behind the monitor, did you notice that there were 4 v* s6 Z) U' p) e; J4 R# }
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two cables plugged into the back of it, not just one?"
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; e3 a- l6 ]2 \2 K- `% ~- X你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) z2 [1 c# Y4 i* I W& v
, U* g+ a1 I. ^% g1 }"No." 4 }$ x6 E9 {1 t: F- d0 r
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沒有。
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, s% f5 i H& E8 a5 @9 u: a"Well, there are. I need you to look back there again and find 8 k* t$ L1 T0 }& J- |2 ~/ {
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theother cable."
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) G2 ~, J x/ V' J就是了，我要你再到顯示器後面去找另一條電線。
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& D6 K; B( ]8 v9 Y9 v4 n, z"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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! Y! J: O0 s$ ^& o2 Ntheback of your computer."
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: s2 A) w8 J# ^$ E( G3 W- ?) Z: ]再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 O. F' d- B7 m& L/ {& {6 G
- i5 z" u+ ~/ b x, \"I can't reach."
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' l8 S9 ]6 a0 u% @9 R+ h' L3 t我搆不到。
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* t3 v! g- q& z8 H) `0 t"Uh huh. Well, can you see if it is?" `6 c! m+ k5 _% F
5 }6 o% p/ X! d- Y/ D9 j, m嗯，那麼，你看得到嗎？ 5 q( h; W- L! ]6 i1 F; t
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"No." - f) p& A9 @4 m4 i# y8 H# _! i
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 8 n* J1 a, u ^9 F- M2 U* g
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那麼拿個東西墊高，爬過去看一下？
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5 P ?' P, A8 B0 h/ d"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 E9 m$ V. n! C& a
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 8 H* @; s. O g% ?( y( z6 X
! e3 D& A. e% s- q太暗？ ) B3 J: ~8 v) t/ R$ f
2 j" T7 f5 C/ a; O" u"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 d3 r' @* W2 Z5 p$ \8 ?2 |6 y
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"Well, turn on the office light then." / J2 n. J d5 O/ E" h% i- m/ e
: ^. p8 L. H* F% k" O" G那麼把辨公室的電燈都打開啊。
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"I can't." + u1 ^7 y0 B, v; R z" k. f
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沒辦法。 ' I: H8 n: w) f b+ d4 F
, {9 b4 R, J7 @: l"No? Why not?"
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6 X# w2 g+ G% {; N! |7 |沒辨法？為什麼？
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8 m% d/ M6 U5 C' I- X% w: I& o+ N2 d8 m"Because there's a power outage." 8 l9 {/ B8 T+ g& N1 h$ Q" n/ Y( n
; X) Q+ Z6 N: v4 n因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / E$ L4 o- E7 z2 n+ s8 e1 y1 B
% v- F& x9 {) F! V( Q* f3 T6 G. nyourcomputer came in?" 1 J* _9 ?9 c0 S" }% V5 b" ~, s
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ o% A: D1 \% o* B/ w5 `( r
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"Well, yes, I keep them in the closet." ! O- ~+ b4 {6 r' V5 s- w5 \
: j# `' x1 g4 N2 r9 L+ _7 }. `" T v嗯，是的，我已把它們收在櫃子裏。 3 \" I( b8 Q) f) _0 {+ z- s
- O4 f' Y5 {. `7 E/ L+ z: R"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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2 C2 {) {6 G/ H9 K8 V" i很好!去把它們拿出來，然後把電腦搬下來包裝好， O! f5 Y% R3 j' h
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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9 A* {% k/ g1 d3 T; q真的嗎？是它壞掉了嗎？ ! x1 f) m+ \$ m/ W$ [' E
, z* ?/ I; }1 H: A) J"Yes, I'm afraid it is." + w$ g6 }. u: U7 a* A9 W
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是的，恐怕是這樣了的。
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M) \; m8 h I: A( q, i5 u"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 M- T" n3 D1 L* X$ o t+ N0 m
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"Tell them you're too stupid to own a computer."
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6 a) N6 q6 \5 H" E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
