Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - O& W V5 U H' u$ ]: w
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"Ridge Hall computer assistant; may I help you?" 5 X* e& h {9 I! r6 s2 n) N4 T
; c* ^; w0 O* B8 A8 ~Ridge Hall 電腦公司你好!我可以為您服務嗎?
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; W# d% o2 T; v# Y h" q3 K: N; E' N"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 - B* v' \5 |) a/ t1 i+ N
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"What sort of trouble?"
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! w* `3 O# ?" p5 m9 H您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." $ B7 `' K7 f6 o. |* _
& K8 J) o8 k8 s+ ~我剛剛自已在打字的時候，突然間所有的字都不見了。 5 }% ]. ^5 _7 e
; U' n, `4 ]2 N U# s3 I% e"Went away?"都不見了。 4 ^( s/ y3 o% F& v0 @7 o
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"They disappeared."
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+ ~+ K8 @; u" y$ _) f3 h它們都不見了。 9 v. M1 x6 p/ o E& ?) n! B! u
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"Hmm. So what does your screen look like now?"
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5 N! i6 B9 y" q! W# Z3 d嗯，現在你的螢幕看到什麼東西？
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"Nothing." + _9 v3 G: i8 k, z+ _4 \" n* F
& z0 l; m0 P) U" R$ w* c沒有任何東西。
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"Nothing?" # }, M; J* }& y/ @. N, `& P
8 L; h2 v% B8 U x' C2 r) b沒有任何東西？
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"It's blank; it won't accept anything when I type." . F5 E* V, m) L
) N% v5 ?5 U5 x" A$ l螢幕是全黑的，我打的字它都沒反應。 : R4 K" R8 M5 \) m
7 S! L) I+ g7 S6 X"Are you still in WordPerfect, or did you get out?" ( L8 }3 Q2 d8 o( {
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您是否還在操作WordPerfect，還是以經離開了。 ) C9 Q% D7 T, Y# |
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"How do I tell?"
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我要怎麼說明呢？ ) H" }( e. `; z- `
# {9 s# l8 v/ D: G1 Q) k"Can you see the C: prompt on the screen?"
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2 \8 M- f. x! f你可以在螢幕上看到 C: 的提示符號嗎？ 4 p( Z/ V! M7 G+ M9 F5 D4 D2 a1 T
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"What's a sea-prompt?"
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4 k/ _2 Z- N6 l什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : _! ]& [' |4 F
" N: |) i8 q) `! C# ?$ \"Never mind. Can you move the cursor around on the screen?"
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6 ^; Y: C3 D7 P不管它了，你可以看到游標在螢幕上嗎？ 2 Z/ ^! u7 _, o q: L- v
- ~: S4 z% Q2 a9 G' V9 e: E"There isn't any cursor; I told you, it won't accept anything Itype." 9 u* Q6 J7 h, S) g! A* u* d% N, P
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' }8 L o4 U, \: s. F& e
1 g2 ]) n. b, d0 V/ V: x' Z9 b7 }"Does your monitor have a power indicator?" ; h. ^2 w6 w5 ^1 E# F: y+ G$ |5 M6 _
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顯示器上的電源指示燈有沒有亮？
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, l: M/ e* m( x# d$ C! t"What's a monitor?"
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什麼是顯示器？
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) H, `8 ?; D5 K/ U" g"It's the thing with the screen on it that looks like a TV. # K) s* d, y+ C6 \ J1 l. ^
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Does ithave a little light that tells you when it's on?" ! Y m( T6 [1 F: H# J
/ i# Q6 r! T5 Y就是那個看起像電視的螢幕， 8 x" }% C1 A# t3 R# d! @' i+ }2 x6 \
' |1 Z$ ~) O) }7 N8 {( N) L% p有沒有一個小光點告訴你它是開著的？ ! l* u) r3 |: ~! z8 `, O
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 7 j9 `) D4 C1 b9 R+ K l
4 i7 Q7 Q% `! t; J x9 i5 k6 \the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ _; b( ?, S; j& E6 A Y) C
: m/ k# W1 X* i6 e# T1 z6 l"....Yes, I think so."
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是，我想我看到了。 ) d- D8 [& E' `' D
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 \" c4 j' S6 y* q; _0 G0 Y. k
% n: @; _. J' k5 R太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' s+ D" c) B2 L2 l" H$ @
* N+ A7 A; b: y"....Yes, it is." - z' q1 g# w3 k7 H7 ^+ H
9 ]. E2 c# A) u6 t( q. r1 y有啊! ( h, o6 n: [6 S9 u6 i5 A; ?
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"When you were behind the monitor, did you notice that there were $ j0 z3 O5 X! M5 o8 ~6 A
& O$ F8 [ g1 q1 Xtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + M7 V x* F0 L1 Y; q
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"No." 3 z; [1 h4 c. Z' z9 F
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沒有。
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6 R5 s& C' z5 P' R4 }" ~. V"Well, there are. I need you to look back there again and find * F0 K/ D: t- K9 e( d1 M: a% Q) H$ i
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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+ q" `- ~5 W9 M/ o; m* y8 W"....Okay, here it is." 3 a% V8 P& D# A& ~/ O
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OK，找到了。 7 W2 S6 B `- X/ u$ ]! i1 E
: f/ H4 b9 O6 L1 s"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 8 W; z; b5 U: a& U. b2 p
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 f: i; d" W8 q( {0 F" m) A3 f
6 x5 E* {# C i"I can't reach." 0 J4 _. s1 f, p4 F: g8 S8 d. Q
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我搆不到。 ( O2 r3 U5 T$ I8 a4 S
0 A9 M9 J- _4 y7 x/ ~2 I7 c: ~' @! w, _"Uh huh. Well, can you see if it is?" * C* u* }& P+ C2 B
' A' }9 R# \# u9 T0 b3 T嗯，那麼，你看得到嗎？ O4 X( \) }# r K# P6 t5 }
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"No." " ^2 }4 y: ?5 @" |$ L+ Y
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 0 b: w e7 u& k/ W, u: K
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那麼拿個東西墊高，爬過去看一下？ # i. G. J) a! C% K
; l% n, c2 t) n& k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 % `/ e+ T4 K) W* k9 `
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"Dark?" 2 L% y) c9 r2 y* x2 J, ~
9 L( j: { i9 k3 H: K2 V太暗？ & K, ]! l2 J/ [2 s0 t
) G9 B+ Y3 e$ h4 i u0 E# U"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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+ |, c* u6 d8 o( }6 V2 f是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% B" W' `1 b! r; L# |"Well, turn on the office light then."
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( v4 M, [- T& x' ], Z* w' c那麼把辨公室的電燈都打開啊。 $ Z9 c8 @3 {8 o
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"I can't." * D2 {+ ]1 D! n, r& C4 P* F* G
0 r/ p4 v( o2 O5 H# |- u0 Z5 l沒辦法。
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& |3 s( W- y4 Q( s6 l* J. P"No? Why not?"
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沒辨法？為什麼？ 7 N' H1 {: d1 C" f; E
6 ?; P L) R; C% S"Because there's a power outage." 1 S \) h& k" w2 N- s
$ f5 h' Q9 F% ?* T. u因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. / Z& N% r7 X8 C2 `4 I. y; G
) f; i. }* ^6 J ?Do you still have the boxes and manuals and packing stuff
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, K- L, N1 c* J3 c# b+ l' F& Myourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 J# a9 q K; p- o* H$ m
: D3 {; I8 n1 B! _0 i電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 s. d4 X" o7 R9 T# e6 R' [
: f- c# E# H! S/ P/ L5 _"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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W* E* X2 S w3 T3 z+ `' H"Good! Go get them, and unplug your system and pack it up justlike - E% }" P) s5 ^6 p( {9 D) A
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 _2 {0 D1 T3 c
5 o" E) ~4 K, ]2 a"Really? Is it that bad?" ( o! } W' n9 I& r/ O O
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真的嗎？是它壞掉了嗎？ & E' s. J$ M2 X. x4 H
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"Yes, I'm afraid it is." 7 q$ T1 n) k- T! h* v2 C2 X
( y/ h F7 D( G' y8 }* h+ M是的，恐怕是這樣了的。 % n* f, b0 j( t
& I5 v: U% I4 E$ V$ v, H"Well, all right then, I suppose. What do I tell them?"
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; R9 W5 W5 B! I- e# z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - P$ }, I+ M* G2 [5 N6 i" U
! | Y, A3 `: Q9 T"Tell them you're too stupid to own a computer." : @6 G/ c+ O. C9 t- C* @
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
