Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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) ~' ^6 }6 H7 u. `"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? * d3 e8 k6 e1 o9 t( Y6 U
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"Yes, well, I'm having trouble with WordPerfect."
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/ @ i: u: G# p l+ u4 |- z是的，我有WordPerfect的問題。 ) ^! C$ f! x" y1 }' W4 ]& F1 F- ?5 u
8 N. R! m% P# n; b+ B7 r5 |5 K1 Z"What sort of trouble?"
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6 T; L4 l3 w) J7 m ?您有什麼問題呢 ?
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1 ]; O0 Z& F& l. E: A4 W"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 # ^1 ^9 Q, [0 ?: Y" w7 N7 W/ f
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"Went away?"都不見了。
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0 F3 O: g8 C! c2 X"They disappeared."
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. F# k7 I9 C& ]1 [. k它們都不見了。 4 `8 P! ]8 X. u' _2 A7 b
$ R+ Z, u3 C) G( ^"Hmm. So what does your screen look like now?" A% Q' {/ ]) U7 q' u6 Y" a1 W. l
1 S- C A, x( B嗯，現在你的螢幕看到什麼東西？ 2 p( y3 Q- b% v( e9 G( a
' ]1 r* e9 a0 e3 }! h' I"Nothing." 1 c0 @: ^: r$ o6 D
8 U( Q6 l0 \/ ]& G沒有任何東西。 & h _) `; S( \
2 g8 d, s4 h0 M( X; |"Nothing?"
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& l& ~7 x `; l0 C沒有任何東西？ : e6 X: I. m' t7 e/ \" M- }
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"It's blank; it won't accept anything when I type." ( F) a2 M, c9 ^
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螢幕是全黑的，我打的字它都沒反應。
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5 j8 U' p% U3 j"Are you still in WordPerfect, or did you get out?"
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6 k8 _7 E, u: V您是否還在操作WordPerfect，還是以經離開了。 & A6 _0 l) I- [2 I
- L8 k$ C/ m3 P+ m"How do I tell?"
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" m* B8 i% O. p+ O* J0 U: u, w我要怎麼說明呢？
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! `, {. A# C: H( ?; H+ t"Can you see the C: prompt on the screen?" : W& X/ u! {6 k; }# c
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你可以在螢幕上看到 C: 的提示符號嗎？ 3 d* U$ G/ c1 ]$ Q8 d% s# P% U
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"What's a sea-prompt?" % g+ d s3 h; Y
1 T! f; D# K, B+ k4 _什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # M4 B& G0 o. R8 Q
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"Never mind. Can you move the cursor around on the screen?" $ b" V5 O3 u$ y" }4 u; n
5 ]) x) M1 Z8 H不管它了，你可以看到游標在螢幕上嗎？
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* N% T' e9 p) J: m/ d"There isn't any cursor; I told you, it won't accept anything Itype." 2 i+ h$ ?( L5 ~; t
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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r: S2 U' L% d. c- `1 K"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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) S+ a: \; t* U9 h5 k"What's a monitor?" 5 \+ Z$ T p, j! h# t+ t
8 ]9 r6 o' ?; m; g5 S& v/ b什麼是顯示器？ 3 n3 a6 Q" f9 ^3 K; n! v
* Q# Y+ {$ F; ^) q6 L+ ]"It's the thing with the screen on it that looks like a TV. $ l% }6 b( _+ |6 J" i5 E
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Does ithave a little light that tells you when it's on?" " M! e& W9 x6 y q
* V/ u8 f$ C! E! w2 W就是那個看起像電視的螢幕， 3 S% f' Y4 M$ Q. R* D; A
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有沒有一個小光點告訴你它是開著的？ 7 d/ E0 s; L* O7 Q+ i
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I don't know."
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, u+ N' r3 [: l8 p4 c, u/ x* }我不懂耶。 - r Z6 d6 y' i
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"Well, then look on the back of the monitor and find where
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# V9 T/ g6 \5 _3 w- C6 ?the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 o9 `& Q$ M) h
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"....Yes, I think so." ! h% }4 _3 t; N
0 w5 M# A: y* s7 W6 t" l$ @# p是，我想我看到了。
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1 J3 i! n+ T( U: X- P4 Q( P. l"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - R( X; c |+ {5 B& F& F
( v/ b4 x8 h- T- k' n N太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ S# i8 n7 Y( F- L/ N, v
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"....Yes, it is." + D) o. V# L7 Z9 u8 `2 [
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有啊! 8 c' X% |8 ~1 u ]5 x1 i K
5 T) y- M# `4 E7 _* n/ g"When you were behind the monitor, did you notice that there were
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* p6 e/ g. C6 f5 otwo cables plugged into the back of it, not just one?"
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5 I. q# U0 u, k1 t2 U' E8 N- i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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+ s% c! H/ X: y( ]# y: I沒有。 , ?9 R# M- I! S2 `
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"Well, there are. I need you to look back there again and find 1 J @5 ?% n/ R5 r
3 A2 Y" z$ R2 e, t I* x }theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 * U- q3 E v5 Y7 Q; S8 z
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"....Okay, here it is." / G2 g( C. N" w. S3 |$ f( g
& Z, r4 G- [' n* k1 KOK，找到了。 5 N2 K* P3 d x9 W( Q' Y0 p
7 B' o: d+ Z* `9 H1 a/ f# |- v9 _" F"Follow it for me, and tell me if it's plugged securely into + d# D$ N6 Y7 h
0 z9 x# s/ ]9 p" V$ otheback of your computer." 7 t! ?7 C1 L: ?& s! ^
% W" S5 T: y- L% V再替我找下去，告訴我它有沒有確實插好在電腦後面。
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Q- x- k9 c1 _& c2 f"I can't reach."
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我搆不到。 ] f$ @( \) r+ R& |7 f# ]( K
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"Uh huh. Well, can you see if it is?"
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. W0 }5 u; R5 j. Z( x嗯，那麼，你看得到嗎？
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- L# V1 X+ k% Q0 ~: h9 D"No." & |+ o8 A7 v, E4 T, ?
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看不到。
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"Even if you maybe put your knee on something and lean way over?" % e" [' t% t. h/ w/ A: }
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那麼拿個東西墊高，爬過去看一下？
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& I. E; X" ]$ u6 a" Z1 T"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 1 a5 { [* p0 [
: ]' h9 K# _5 G1 J* s8 I% C% h太暗？
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"Yes - the office light is off, and the only light I have is 1 n. c9 N1 {! c6 c
, ^( X! B" S) _( K4 Y1 jcomingfrom the window."
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- ~7 {* x0 t& _是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." / h- \, T# z @3 Q$ z2 q
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那麼把辨公室的電燈都打開啊。 5 \. @9 [0 W% h/ y
1 T B- [' Y5 Z3 E% I"I can't." ( C# n3 Y% N! B# R. s; ^# h+ x
; Q" I/ o0 |2 r! A! T* [8 V9 c3 l沒辦法。 * A( P/ H! ?' x; u! L2 Q
6 k( g* }9 b! @5 D$ K/ m4 M% x"No? Why not?" 5 G: K% M+ E; g6 ?* G
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沒辨法？為什麼？
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"Because there's a power outage."
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8 ~6 N1 I2 z' S因為停電啊!
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2 _: R( ?2 S# @; e"A power...... A power outage? Aha! Okay, we've got it licked now. ( U5 W) Y( F1 S1 r" U
9 g$ p4 ]! ~. W' ]- r/ L5 c N$ CDo you still have the boxes and manuals and packing stuff ) m; B4 k( p2 T0 L- W# z
& H& K, N9 f+ v8 s b }+ Xyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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; \" Q" i6 z5 B2 g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 W& Y8 @, [( u/ N( J* ^& @/ I( D$ E
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"Well, yes, I keep them in the closet." * ?. O1 D9 q, y' p6 P
O1 M4 y+ ^8 w2 U ?- j嗯，是的，我已把它們收在櫃子裏。 - p6 s8 g& }# x" |4 J
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"Good! Go get them, and unplug your system and pack it up justlike
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# e3 d1 k$ J& p. i) d* ~it was when you got it. Then take it back to the store youbought it from." / J2 I$ |0 d+ E" w: r: @3 i' J
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ Q; P4 }9 k6 M% @4 \) t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / P& m( z2 Y. m, C
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"Really? Is it that bad?" * }2 s& d" X) E! V& _# ?! O
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真的嗎？是它壞掉了嗎？ * l1 q/ a1 N' W$ B$ F
- `% c3 H- n3 D0 u6 X; e |"Yes, I'm afraid it is." 5 r$ k& m1 \& z, \1 W
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是的，恐怕是這樣了的。
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6 i5 v( C# q7 ^1 P9 x"Well, all right then, I suppose. What do I tell them?" % |4 c, o8 n9 _
7 v7 y/ E0 y1 ~" _9 [喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 4 Q8 i+ Q N, E, i
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
