Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 p$ ~/ F- @, r" ^2 E5 V
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"Ridge Hall computer assistant; may I help you?" 0 t9 d7 Y% m" k i
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ) c6 s- u0 L+ w" D* }7 Q
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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% \3 M6 K' x; d' X& m7 r"Well, I was just typing along, and all of a sudden the words wentaway."
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! f- b+ ]2 ~7 W我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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% }$ D3 `' q# q5 f它們都不見了。 9 o8 J) @ W2 i" ~, o" ~/ e
' Z8 W J" }& a* T' f"Hmm. So what does your screen look like now?" - h# e/ [* k* c+ @( o( k
. q# X- k& G$ \+ y2 @嗯，現在你的螢幕看到什麼東西？
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"Nothing." % Q7 l4 u8 v! x4 C
, F9 @$ ~) o8 B9 m6 t7 z沒有任何東西。 8 J6 x: i' S9 x7 W
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"Nothing?"
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, O4 Y/ I" u, u( S2 i! q3 t沒有任何東西？ 3 f5 E) a7 e7 O! m0 N" u
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"It's blank; it won't accept anything when I type." - ~3 s" w0 c6 Q' H+ G# G
% p& X7 @' F* F+ p0 c螢幕是全黑的，我打的字它都沒反應。 $ |% s4 O1 u: {( K! Y9 I8 H) o
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"Are you still in WordPerfect, or did you get out?" ; N9 o; M9 H8 J
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您是否還在操作WordPerfect，還是以經離開了。 4 q1 Q2 q1 I0 b- s9 o6 o: r7 G3 X9 V
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"How do I tell?" 1 X# F/ u }/ i4 z" k+ B
* c* B: W2 w" s7 }& a我要怎麼說明呢？ & y/ @' u: h. U) E- O
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"Can you see the C: prompt on the screen?"
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, G4 U/ m7 \0 e! N6 J* i1 k你可以在螢幕上看到 C: 的提示符號嗎？ 4 Q2 @$ @1 I0 M; P7 `
& c6 Y9 o2 d2 [0 q C9 t1 R"What's a sea-prompt?"
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% o5 C; q% w$ ~+ k- d& T1 L什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ' o% I R/ F, S& b9 z W
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" / k( T3 D4 k5 ]4 i/ }- _5 s" Y
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" . l# H6 q# F/ U; t1 k5 h
4 x( h% }0 V0 p, |2 l! o/ i; p% M什麼是顯示器？
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D; A0 ?5 T' B: L"It's the thing with the screen on it that looks like a TV. 9 V* E% j; i8 j$ U) ^
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Does ithave a little light that tells you when it's on?" 8 Y/ K7 i9 |3 |, r
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 7 a" D! j: k8 m* L r- V) h$ {$ W
. B- d$ E# p9 `I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 7 P7 n! x; h* P H' q1 C
6 k. I6 B+ l4 b" V2 d- [' f" q9 R那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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A5 V- O8 o2 x* e h( q"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) z: P+ `0 _6 |/ M9 @
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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4 s. D2 _9 ~8 Q+ v* k) b2 Y. V* H"....Yes, it is."
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' D, R! y# {6 \& ]( C: W有啊!
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8 |' z9 ^8 |+ b* w"When you were behind the monitor, did you notice that there were
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1 b$ S% ]6 f2 [* I1 ktwo cables plugged into the back of it, not just one?" 3 E( G+ Y2 Q- ?0 v4 M2 |
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' `0 c( c) F/ ], C, q% ]
: E; b( d1 t7 Q, I# J"No."
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0 H$ w- {' e: x) n# @6 u沒有。
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o6 c, r# G" l, c& x, j( c"Well, there are. I need you to look back there again and find 6 o& s. E& ^* I% B+ O- h( X) W
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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* P5 N, ^+ x$ L- i6 _8 H/ tOK，找到了。 & B# y' T6 }* z8 x5 T& n7 w4 ]
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." : x9 g2 d4 \" T, B) A! F3 c9 b
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # Z2 K) O* H9 [/ l; W; I7 [
3 v5 l4 P# f4 E8 v( p"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" 4 x; ]' J- B c T& U1 S2 }$ }
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嗯，那麼，你看得到嗎？ 8 g/ b2 n0 E5 X8 \
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"No."
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看不到。 ; C# Z( Q( [ g5 A' B
: B) ]8 n# f0 t. l2 H7 E2 G/ e" V/ G8 A"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ $ B( i, i) ` ^$ |
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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9 F3 z5 [1 b0 G% M+ @喔，不是角度不好看不到，而是太暗了。 . c; L, k6 n0 \1 H* N5 x
5 |. T) k/ [, r, y- \0 L1 t/ r"Dark?"
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7 J* h2 h" B+ Q/ N太暗？
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" j5 h T4 D1 G, v6 l8 Z6 t"Yes - the office light is off, and the only light I have is
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2 J( R9 b; u/ M" f+ Xcomingfrom the window." $ _1 f6 l: U2 A% M* W5 {" b8 h
* N8 Z* f, e' P是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% c+ N5 _* W/ a) r e% z" t"Well, turn on the office light then."
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; l" Z6 G* `* U" ? v6 |$ a5 u( _那麼把辨公室的電燈都打開啊。
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"I can't." ; R, v8 N- e) H
x6 G1 d' {" I' J/ X沒辦法。
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"No? Why not?"
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8 G, {; y5 a6 h# R1 }- {1 m沒辨法？為什麼？ % y) `$ ^" ^: q T9 y( _! h
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"Because there's a power outage."
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因為停電啊! 5 B Q6 P2 @! q. Z
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 0 @: |9 t# G2 _# A! G
q/ w! O2 J5 H3 a5 {) c3 Jyourcomputer came in?" ( P* a3 r2 A5 k4 A
' M: I6 I2 i- d停...停電？&#@!(& ，喔!OK，現在開始打包，
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" |2 \8 H7 g, P, ]電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / m* Z! A7 y' r E
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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+ y6 p8 V& G! Qit was when you got it. Then take it back to the store youbought it from." . p! B: ~9 I1 }5 O: ?$ @
: E# h9 B; n5 j2 e2 A8 s很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 V# V7 m8 k4 r. i
* Y" T% O8 ~# q$ {* d8 d$ e3 k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ n; @ ]" ^( }9 o7 {
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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# R: P2 F+ i4 G"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
