Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 u( d! x& \/ |
3 p; k# ^. _% U- t4 b$ G; }"Ridge Hall computer assistant; may I help you?" # X( k7 V3 E" V0 }0 ]0 z: E- a+ M
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 + t# O$ I! U( z! v5 q$ \9 T0 H5 \
" w3 X! b+ v) ^3 Y"What sort of trouble?" ! c8 U, @, t5 C9 |" [" n
v7 T& |. s. c: ], q2 F您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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; F d( \ s* { {0 j"Went away?"都不見了。 , Q$ c* X0 s: |: _2 S1 E- S
/ k5 t& A; ?; i. t: X- ?% Z"They disappeared."
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它們都不見了。
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9 t4 Y3 o: G& @. H _( ~"Hmm. So what does your screen look like now?" " A8 D* l/ @6 ~, e
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 3 {' S- }2 b4 _" O9 G1 V2 T
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沒有任何東西。
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1 e3 Q( F" U# V+ R( k"Nothing?" ; ]# `8 M1 y: Z" i4 q
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沒有任何東西？ ! N9 t: Z- _2 P' L8 R, W
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"It's blank; it won't accept anything when I type." . V! F, |; X! |! f
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螢幕是全黑的，我打的字它都沒反應。 * X! f7 ]: d- C% c
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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* e4 k" |+ e4 ^% J3 |/ V我要怎麼說明呢？ * W7 y ]# a( H5 n2 H
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"Can you see the C: prompt on the screen?"
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# X$ n# V0 c5 v你可以在螢幕上看到 C: 的提示符號嗎？ P9 a- s4 M, ~* b) P% Q
/ v1 s; ]' v# Q2 v"What's a sea-prompt?" & `2 z8 w2 `6 `+ \) P& H
i t- j3 L4 S. D6 F! q) |什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) i& V: D- G6 o, S1 Z Y
. O5 L% G B% [. \/ @# I"Never mind. Can you move the cursor around on the screen?" / O8 `& J. P& ?, ]& M6 [' Z" F" j# U5 I
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不管它了，你可以看到游標在螢幕上嗎？ # {& y# ]& y2 r! A& I; a
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"There isn't any cursor; I told you, it won't accept anything Itype." 9 l \% S$ @( n2 L2 r2 d: e
1 j2 O, @9 ?" f9 r/ n螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 1 [4 s; }# k4 W, U$ s- f
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顯示器上的電源指示燈有沒有亮？
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0 f$ x. p. l3 ]/ K"What's a monitor?" 5 U, T3 b* x! q! r7 u) u' q
- P: _! X. `5 }6 L什麼是顯示器？ 3 h \4 W# K0 ? m
* c R( Z8 S- d u4 D+ h"It's the thing with the screen on it that looks like a TV.
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/ Y$ _9 {: Y5 F, Q" n cDoes ithave a little light that tells you when it's on?"
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0 F L+ b3 r. y9 z% q3 w# Z% J. M. K- B就是那個看起像電視的螢幕，
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! N2 T2 p6 ?* i* S& K有沒有一個小光點告訴你它是開著的？
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) b9 f0 g/ X2 o( p% DI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 6 g4 Y) a+ w6 _6 f+ f5 j
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 2 H* T' Q+ u& a1 J' q7 _
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是，我想我看到了。
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* |+ q( r. z; O- l2 b* o O"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % M6 |3 _, v' A; W5 x Z7 @) W# \
w3 W% D0 }" m7 a太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 e' Q* z: E: {. X2 Q2 p. y
+ N6 M) v0 Y* ]" `% ^"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 8 j$ ~: R& } t
# c2 d8 ^3 v7 b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ , { w, D [& s. F
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"No." 5 W/ b# @9 ]8 J& b
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沒有。 6 ^6 Q2 a1 v( J- Q* e1 A/ p" h
- a. N$ j) c$ N) `8 D$ `- v+ ["Well, there are. I need you to look back there again and find : i% u l/ |) |( d- ^# b7 q
: h6 i$ j( l' ]* l+ ptheother cable." + W3 x4 @% ^( r+ ^7 T' r
- h$ g# z6 x6 m/ K# O' c7 q7 Z就是了，我要你再到顯示器後面去找另一條電線。 / N o* T( a" [' U# T$ D
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"....Okay, here it is." : b9 s# E% S' e C7 e5 R
1 `0 D& U8 y, {% s& R$ POK，找到了。
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* l% E, j: s6 M% ~, ^, u"Follow it for me, and tell me if it's plugged securely into + @$ Y8 x: M# e
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # [7 b0 C: I7 E/ s( x
3 I, X) O# a! E# G' C5 F* `"I can't reach." : b/ v. L. [6 G8 h
2 |' X1 ^7 ^+ y2 N/ T( P我搆不到。 8 m. O, S" B+ F% J0 f
! Q/ k; j3 |! ?$ a$ B4 K"Uh huh. Well, can you see if it is?" ]" \" B( x( V1 n, l$ |. X2 O
7 m. U0 g8 s9 l" r6 v, h6 R* ~嗯，那麼，你看得到嗎？
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: i" v* y) G3 u6 }' W9 ~( k F @% f; o4 R"No." " M9 }2 m) M7 J& g) E# j6 n: m- R
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看不到。 5 M1 R1 ]/ \& V& z
% y# b/ R# h7 O/ [' r5 o0 ["Even if you maybe put your knee on something and lean way over?" % T5 o8 f9 d+ P( R1 b1 ^+ N
2 b2 R4 _& s2 k4 R9 F- n那麼拿個東西墊高，爬過去看一下？
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2 b! V) ?3 V9 g7 M1 P"Oh, it's not because I don't have the right angle - it's becauseit's dark." . U5 x9 D( H/ |8 l
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" : {( p9 x& s" z0 E
1 l0 A) k: i: l8 w太暗？ ) z( T [9 [. L. g
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"Yes - the office light is off, and the only light I have is 1 h7 n; s' p1 G# T1 _* R
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comingfrom the window." 6 Y. ?3 ]% \+ u* c6 D# E
8 u/ ~) m; R5 d4 |, l8 q- }是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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4 l9 \ p& D+ Z"I can't."
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沒辦法。
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h: o8 W$ h" O' y0 o5 Q, W, X$ D"No? Why not?" ! H( T+ ^# _4 a5 {8 H
# K+ R% {# R( D+ f沒辨法？為什麼？
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"Because there's a power outage." 6 D C L* O5 y# f
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因為停電啊! ) l1 [8 o+ \5 S; i" g* [5 H/ C3 Q
# {/ g% C3 k' p8 A- r' L"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff - v' t, v6 x; y* Q( w2 F, H
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yourcomputer came in?"
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% K5 ^7 I4 s# d, S# j2 z; ]停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." + T8 o u) R# [+ H; m- I9 }/ [
+ k* o( B- @) ^( s" M j% j嗯，是的，我已把它們收在櫃子裏。 , P$ G# f0 \0 v( t3 }* c# C
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ G- @/ V" C# I( i- w. ]就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 C$ R# U: P5 q, j2 Y$ x
% P! Q6 c! \! T% i- N4 d2 e% O2 L"Really? Is it that bad?"
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6 Y _6 ?+ ~ K2 ]* _1 \4 j6 f真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 s2 [7 ~, X/ n
S; ]& X5 o8 O! B"Well, all right then, I suppose. What do I tell them?"
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4 m& n# _. X b- Z" T" _+ ~喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) h' t" l' a/ }6 h
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
