Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
/ i. V/ }* q- S2 U% H
' J2 D8 ?* j7 O0 R6 |"Ridge Hall computer assistant; may I help you?" ! d, ~8 j8 h. i0 X) D8 Y1 M- W
& x7 |7 T' M( ~2 Q8 n/ ], ]
Ridge Hall 電腦公司你好!我可以為您服務嗎?
5 f7 j& D; b+ ~( p& |7 ~* r: A4 H2 E
"Yes, well, I'm having trouble with WordPerfect."
- A) ^% a, n4 t! R7 @* m% K2 f, t: ?" V! b, ^
是的，我有WordPerfect的問題。
u: n2 `* h& e% E! `& ?5 y9 _4 D* w$ Y& ?; h4 o2 A
"What sort of trouble?"
$ I+ f( l9 s" e; ^+ K0 w/ O+ \/ c t# p" Q, j) U
您有什麼問題呢 ? 6 p; U* x/ x, g- L
% [; [& w! L+ v& K8 I
"Well, I was just typing along, and all of a sudden the words wentaway." ' }7 R a# D$ q- I
. }9 m1 `3 F; `4 k$ z0 b
我剛剛自已在打字的時候，突然間所有的字都不見了。
- [ j; p4 K# R
( b" C' k* M2 [4 W' z"Went away?"都不見了。 8 m6 S |4 M' `( `( {" M
! I4 I, e, ~3 n$ |- O"They disappeared."
; T0 @, [# n$ M! e0 `0 K, q9 i9 p w+ Y, _, \+ E- N
它們都不見了。
+ T$ k( t, n7 j' c: f
- P. {+ W) U* n/ ~# c- { I" y0 {5 `% J"Hmm. So what does your screen look like now?"
. {. q2 z) ? |& w" ?
, G+ ~4 F7 B. r3 H: {嗯，現在你的螢幕看到什麼東西？ 3 \4 ]" V% J6 G& ^ w; r
; Z7 q8 S' J* E" w: @7 Y"Nothing." ! }! F; x( ?" ]+ f1 `. f3 v: t; R! X
5 Q" [( N3 m# o: O% Z沒有任何東西。 1 Z2 C0 i) e" t9 p- K& j
( C0 h4 E0 t7 F. w3 {, r"Nothing?"
. C- L* r1 c# G+ x* t3 e
: J2 r+ q% k$ [沒有任何東西？ " D9 |% D# r/ W7 @* e
7 P& B7 q$ _( b1 S
"It's blank; it won't accept anything when I type."
% e- n* [9 f$ Z7 S8 p' v9 n l5 h; u
( }0 O b: [! j: a5 _- @螢幕是全黑的，我打的字它都沒反應。
; Q% k% i" _. }2 w( j3 E2 n7 q# h z( Z& {9 Q
"Are you still in WordPerfect, or did you get out?" 5 V$ E7 W0 d; }" d
@- ^7 I% @" @3 A' K您是否還在操作WordPerfect，還是以經離開了。 , }: e: B/ @# u& ~; z: ^9 v ?
+ p8 w% ^$ }; `) U I+ @"How do I tell?"
6 X9 k/ k; \* G2 @& X+ ^: d3 n; w4 N2 x: N
我要怎麼說明呢？
+ X2 {) Z0 Y) O2 W( m; V) w3 l. _5 S1 z$ ]: O: h, L
"Can you see the C: prompt on the screen?" ; }, W8 V# [! w: L! i+ J0 n
7 O3 R* H9 ]6 u你可以在螢幕上看到 C: 的提示符號嗎？
! @% \. W" \: k; k
2 H p5 u% O3 y/ v3 M& R4 C"What's a sea-prompt?"
9 ?' m0 I% X2 E" R$ K
" A* s$ [. S3 ?& `0 D0 U什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 B! G# v, \, N% t
2 U( d4 B: h" x# n
"Never mind. Can you move the cursor around on the screen?"
$ c* F9 L% N" O* P$ c9 G9 s& z. p& Y4 p' B
不管它了，你可以看到游標在螢幕上嗎？ / q, v! t- K f: I8 v* v
& N' S" n }& S0 _1 u! n"There isn't any cursor; I told you, it won't accept anything Itype." S. v2 E1 I# ]" E4 t2 G
6 k* ?+ ~2 _8 c$ H螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
) w3 ^: V6 _) ^) j8 E. e$ D1 C1 n
; `7 D; ?) O$ U5 n" j"Does your monitor have a power indicator?"
/ j) U- n4 D( W c/ V, `4 U& w" [ e. o/ o& R9 u/ ~
顯示器上的電源指示燈有沒有亮？
$ B' A2 \) x/ U* X5 c# V W6 A
/ A0 M5 L: {6 P/ k& i7 L, s"What's a monitor?" 8 s, h3 ~8 n: \- I2 t! Q& V
2 I- X. v1 k+ s, H
什麼是顯示器？ & P! |/ g* ]8 k7 W
: j3 Y; i* s( @' t( O" ^
"It's the thing with the screen on it that looks like a TV.
2 }' ^/ ~. o( x8 T& C, ~4 y5 n3 N+ @ O
Does ithave a little light that tells you when it's on?"
! R/ e" ?0 k$ x+ g8 F4 C7 B) q2 [) W, b
就是那個看起像電視的螢幕，
/ i0 L' ]/ D8 ^( T" }0 M2 ?9 E# U( W/ O+ N' H
有沒有一個小光點告訴你它是開著的？ 8 d% e5 c& B2 V/ N; o% A
, ^7 B0 {3 R9 k( v, j) G6 QI don't know." 6 |8 Z; `' F- P% l0 A5 b
& C( k) e" I, i+ |
我不懂耶。
, j7 H- q: m4 d% u$ a# U k
& K" X% o3 e6 X4 U"Well, then look on the back of the monitor and find where / E( N* C0 I/ I. J" Y
, |* f) ^9 w4 q8 p8 k7 H
the powercord goes into it. Can you see that?" * z! @5 q, v# I: G) ` K
' Y2 K0 r9 l6 x那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 Y! W* c7 e2 S U O2 b' x! ^
1 `/ _: q1 D% X8 S* v& m8 a
"....Yes, I think so." 2 I3 c7 l J! b6 c7 C9 g% k9 I
P- @$ }- R/ L `- i9 o: b是，我想我看到了。 2 `1 U' T" \ Z) l. Q. P
; ^3 \6 g% b% f- j"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * p$ ^. h8 Y+ _! y% S8 O% E! g
8 U H$ c* `, S* P3 w7 P a( F
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
* k- k$ A) M. h
# k2 T2 b9 w l, h6 Z! U. u% a, V"....Yes, it is."
0 X( t3 A1 h( P t B0 z3 t0 h+ U& L/ i+ u
有啊! ! Q; |3 P! {) g- c$ M: h# u
; T1 Z( ~$ }) r% H8 Q7 C+ D2 g"When you were behind the monitor, did you notice that there were
1 ^4 ]: q3 x- V1 c7 Y( r, S* w. g: o
two cables plugged into the back of it, not just one?" 1 ?2 H8 g5 `' K) `: x0 w
0 C: t- J3 l3 i, X; X7 j6 x你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : P) N9 z b3 o5 v
0 l# J% Q+ f+ a3 z$ y"No." : n8 Z' r+ f( B+ ~+ R3 f" L
( B. ]1 h* q# n, B$ Y$ R9 c
沒有。 . C d$ |" G w, z/ @0 ]
& k+ H( g; x) S+ _
"Well, there are. I need you to look back there again and find l, w. n5 t: C! F% s
8 a3 b3 F1 _/ L5 V
theother cable." - w. O8 G/ p7 z6 s
- R5 ^( F1 p+ } }3 D) U就是了，我要你再到顯示器後面去找另一條電線。
/ T* E- Y2 m6 }4 z9 P: A1 `6 d; o" h5 F+ r( K
"....Okay, here it is." % l) H" r, r$ C. a7 ]
. V& @. f/ e7 n2 Y6 S
OK，找到了。 2 {! U) P! _( R! Y
' _. I$ t( }0 ` X, Y- D+ T5 H
"Follow it for me, and tell me if it's plugged securely into 4 i% x. a0 T K9 T$ M/ v+ X' I
- Z* m% M0 Q0 f' ~( f0 f: vtheback of your computer."
# d6 H3 A+ l- E' C) t0 e) a) q: e5 k# y
再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 f% G% w% q! x% A& A
3 M: D+ z; X" o9 W0 D"I can't reach." $ k, |0 v7 C/ ^6 b! x
& d7 J8 d5 n; f2 S我搆不到。
0 I, }! g2 R" u9 S% Q& ~% |
: s, b. J# r: q* Y0 e"Uh huh. Well, can you see if it is?"
- |5 h8 U7 O/ O, V6 y9 R* q9 d
$ O/ Y, x" ~# R5 _4 q g嗯，那麼，你看得到嗎？
5 s6 l0 a# H! f1 U9 B% w
7 Y6 c, X& F+ H1 s# h"No." . k3 e) F" A/ R
& ^* q* |) y% K& M6 K; O' n看不到。 2 U' U0 C- e. ~2 V; A
- N+ H: y9 x7 |4 T7 @
"Even if you maybe put your knee on something and lean way over?" " b) @$ q: ?1 }2 d A9 J/ Y
, Z6 Y9 X {2 Z3 [: S- `+ x那麼拿個東西墊高，爬過去看一下？ - I, N/ V1 q% n0 r
- _3 s; i. I9 _
"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ k: [; k$ J4 t6 _" `
/ h N* Y) j9 j* H- I喔，不是角度不好看不到，而是太暗了。 : ^- m9 a! ^. R! {! x9 _# j' D k6 c
/ U0 k0 j: d0 L- c6 F! m- r- v"Dark?" , n. z2 }: n3 E
( W% Q3 A& _9 w7 q) ~+ r( D2 D
太暗？ 5 W: z+ T& r' k6 O* \# W
. h: O( d4 Z3 z, f' I: _% _"Yes - the office light is off, and the only light I have is
9 _: P: v$ w& q* N" l8 }
* g# N- n+ Z0 m/ V1 zcomingfrom the window."
. N+ Q" Z# P. I3 ?
5 B. L, U+ a" ? r0 E: l+ r" ^( m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
$ j$ H" h# ~- U' W5 K3 B, @
l7 n- _ k0 i"Well, turn on the office light then."
! x# S( C/ c+ j" P! u, }: P
& F6 N* A3 U6 l0 b) {那麼把辨公室的電燈都打開啊。
- z y& @0 H+ ^8 @# W3 c
7 B/ b4 W* A; N: n"I can't."
/ d( _, i; b" i7 c) ~$ S p: d3 R7 ?, b: N
沒辦法。
4 {* R& D" p( j( x
& M% C# I X3 Q. y"No? Why not?"
# G( B' }; X* a6 c. z4 N- A9 L( E7 r8 S; T3 m( r# ]8 g2 B
沒辨法？為什麼？ 5 L# q7 z) g9 d+ z8 @
- _ Y1 W( C3 R) m; Z"Because there's a power outage."
- g, ^% t& H$ H' K4 I( x- ^6 [0 q# y Q; p
因為停電啊!
# ?$ W) Y3 y/ k% \, h* Q/ R9 d( Y5 N7 ^+ ]0 g
"A power...... A power outage? Aha! Okay, we've got it licked now. # M) T- X- t4 B2 o
' w0 u+ U" v5 B w0 b/ z% m. y
Do you still have the boxes and manuals and packing stuff 7 B) o* `/ t$ g- f
* ~# x! j+ f7 ^% ?( b6 n/ \yourcomputer came in?" : Q; ^* t& m$ |( }
) d# Y/ P' `* x! |6 M# A# N+ [4 w4 w
停...停電？&#@!(& ，喔!OK，現在開始打包，
) _% T+ z0 w" K* @0 N& `1 ]! y" v" Q0 }1 T2 {% c6 H
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' G2 E9 L$ l+ N4 k# @
8 I" m7 X0 b: Z% R, z
"Well, yes, I keep them in the closet."
4 F' A5 ^$ V4 {1 X9 N, [1 n- i
+ f5 o) j+ t9 A- P! m2 J- ^嗯，是的，我已把它們收在櫃子裏。 9 U. x+ N; O+ f- V
8 L9 G0 ~4 E7 n1 X
"Good! Go get them, and unplug your system and pack it up justlike 5 Y0 p& s4 e4 X2 H: m1 s! H7 Y
0 g K& y l8 t, J: p, y* Tit was when you got it. Then take it back to the store youbought it from." 1 q# L+ y% q( X0 Z9 u/ t9 F
9 x- j9 q/ \& D* v很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 M( \) s6 `& E
! Z% G* J; B, R) `9 V就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
6 C: W- ^9 \& y: `7 |( P0 |" C4 m# P# ]' x9 H b H- V$ p
"Really? Is it that bad?" 9 d$ X3 i" }. z8 Z
" V4 | B5 Q( S* B8 G! H; p
真的嗎？是它壞掉了嗎？ 0 P+ k) ]$ c5 [& i8 g
) V5 Q3 U- F, `! L
"Yes, I'm afraid it is."
# y& g) }& I7 r8 p7 d# b
; Y( W# K' E( {& _" j7 I& i4 X/ e是的，恐怕是這樣了的。 _7 A* s, C* x- F$ H- {5 d, ?
9 W9 {8 F. c6 X; P h5 }
"Well, all right then, I suppose. What do I tell them?"
! ?. Q: B0 `- Y% i; z: j; K+ i; P7 j* B% M. P3 r% C2 P) d
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
. _8 V7 {! H& B& _% x4 J, [$ C
( i5 v$ m9 B+ ]"Tell them you're too stupid to own a computer." 1 H: E1 Z# ^& R& |
9 u3 j4 O: D3 I- _* l
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
