Ridge Hall ¹q¸£¤½¥q
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"Ridge Hall computer assistant; may I help you?"
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n8 L6 G; {( x1 e2 u6 hRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect."
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- K0 R+ Y$ ^1 D# m9 K: A¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?" ; w' T+ ?! O9 i6 X
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"Well, I was just typing along, and all of a sudden the words wentaway." " y& q: l5 `) }. {' b4 y: x4 m) m
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"Went away?"³£¤£¨£¤F¡C ( w; c7 b9 [, b1 F L. ]' G$ d
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"They disappeared." ) x0 S) C( F2 g1 g% h% J8 E' Q' A! ~
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"Hmm. So what does your screen look like now?" 4 K; t: P k6 R! t, K! C6 y
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0 m2 M/ b# L0 n( L7 Y; v"Nothing."
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- Z; d7 B; v" b7 R9 O' E1 `/ m"Nothing?" J1 }# P; g9 V) H
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"It's blank; it won't accept anything when I type." ) {- Z# b$ N: c/ L9 \! \& L* y
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"Are you still in WordPerfect, or did you get out?" % L P. W. F6 X, I z+ i' V' ]
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8 ~+ d& c' o& |! B8 H; b"How do I tell?"
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"Can you see the C: prompt on the screen?"
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"What's a sea-prompt?"
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& r2 W$ z; z& Y0 O. c¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) 8 L7 z9 P; a; p* Z& u& A
: W9 Y) c- D: `3 Q" ?"Never mind. Can you move the cursor around on the screen?"
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 W5 R0 M: l) _
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* Z) V* l- }6 l y5 r"Does your monitor have a power indicator?"
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"What's a monitor?" - g; D3 k; t ]5 m ~/ G1 M
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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I don't know." 0 u9 L; t C$ y2 x5 e: {
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' C" Y5 S& j+ C' D1 \! s6 Y"Well, then look on the back of the monitor and find where 9 ?# B0 R/ Z8 N- p/ E- ^" U6 H
* J& r% O" O; \2 `6 n: I$ vthe powercord goes into it. Can you see that?"
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"....Yes, I think so."
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! x" U9 ? b8 R' i$ Q8 \: A: O"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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@5 U7 x( Z/ B& k' ?6 x"....Yes, it is." 0 _& l6 J1 E( f6 i
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"When you were behind the monitor, did you notice that there were # ^+ I4 w- x% H# _5 P- v% m' m
9 q0 k' [; G1 `7 Btwo cables plugged into the back of it, not just one?" 2 X J" ^( s$ }( P; Y6 A
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§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H / R7 [( y/ Z0 V
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"No." 7 n& F' H" B( o! f I# Z
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"Well, there are. I need you to look back there again and find
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6 w R0 q# W1 }theother cable." . G+ o) l& T. c( z+ @
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"....Okay, here it is."
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3 H5 ~# ]0 t0 P1 f7 k, q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." : m M3 s8 h0 o1 K; R
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á±¡C
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"I can't reach." 7 s1 |$ E1 M1 d. w- E, O
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"Uh huh. Well, can you see if it is?"
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/ ~. {0 d+ x! y q# B& `6 G"No." % H6 h* o. v9 G/ H7 k
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% Y% [5 k% u% {8 T7 @! \ F"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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. A8 L' y4 J# m! M+ Y+ E. |# k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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"Dark?"
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9 o1 d+ w8 r4 x, N"Yes - the office light is off, and the only light I have is 8 f; c/ \4 ]$ ~( g! L
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comingfrom the window."
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"Well, turn on the office light then." : Y C9 w9 d' R# R
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"I can't." 1 }. ]& b% } f- T3 u0 \* m
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"No? Why not?"
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"Because there's a power outage."
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' f* `/ k& b) m! d( p" e"A power...... A power outage? Aha! Okay, we've got it licked now. ! T6 Q' ?; o" g% L, G" y8 }. @! B$ u
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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5 R2 v: f! K5 n# [% U% {0 X1 Z* R"Well, yes, I keep them in the closet."
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. l3 v, B$ Y6 K"Good! Go get them, and unplug your system and pack it up justlike 4 m \2 H3 [# Z0 ~' _) \
# l7 ?* O8 ]2 X& t( g: Q2 zit was when you got it. Then take it back to the store youbought it from."
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«Ü¦n!¥h§â¥¦Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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+ }5 n2 W) v* _" _. F D"Really? Is it that bad?" , x$ F( W* J* x( z3 F- v$ u
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"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?"
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"Tell them you're too stupid to own a computer." ' [( v2 b. `0 b, R" \+ P
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