Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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' K# \" L& R# V+ Y* \- d4 g* U"Ridge Hall computer assistant; may I help you?"
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5 O: C L6 P& C+ k% _" D5 [Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 }9 g; ]! _, _
' w/ a. X% E. T: K# u"Yes, well, I'm having trouble with WordPerfect." . f4 m' W) g4 M5 w; Q
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是的，我有WordPerfect的問題。
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! n2 j' Q% \% i' Y+ {5 a' ^5 Y( w"What sort of trouble?" $ |. P* _ `& E' a
3 I; S4 b; {( t$ Y/ k* f6 e$ C1 a您有什麼問題呢 ?
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\: n* _* G7 a# G2 N0 Y- x"Well, I was just typing along, and all of a sudden the words wentaway." 6 f9 Z' B; A3 r& N: p- ?
0 ^. ]2 T# @; O: i$ o我剛剛自已在打字的時候，突然間所有的字都不見了。 4 I; V% ^( k+ E V1 w) p5 T0 \
# R0 Z2 ~; \7 @- a7 c"Went away?"都不見了。 3 u) K# L' t+ k, }
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 6 a: O2 i6 I" A( `- l+ b r
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 , C* ]) J; a# h- R; ~$ Q9 v9 \
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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! U3 P+ K: d* Z3 [/ {. {7 ]螢幕是全黑的，我打的字它都沒反應。 ; b; _5 W; N) H E7 @0 O5 |% J, }
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 + U2 W% H) s9 t/ k1 J! W' k
7 X3 \; _; [/ C5 T9 o"How do I tell?" $ r+ Y8 [$ M* l8 C
4 f4 ]. T* r0 a! R9 @我要怎麼說明呢？ . i; z& @9 G! V' t2 r! c
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"Can you see the C: prompt on the screen?"
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0 c1 @* a6 o4 w- `( L2 ^6 }你可以在螢幕上看到 C: 的提示符號嗎？ , K9 H; B, X6 \0 {1 @6 B1 R7 J/ N% \
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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: T& R4 O; [5 ~6 \9 H"Never mind. Can you move the cursor around on the screen?"
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N( t. e; O3 _0 A+ M( `: ?不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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/ V2 i' p4 G6 }$ `/ q/ P3 e螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ v+ O; N5 a% J- J- ^" g
' @3 S9 \+ v$ q# H# H4 B; h"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ; ?+ Q' I0 B# ]8 V/ K, ]8 n: K
- S4 n0 ^# U. K"What's a monitor?"
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* Y/ M" \" N2 X6 ~ U t' D, ?! }$ R什麼是顯示器？ , j a" }# k& ^3 `# a0 o$ r0 \
: I. ]/ }& b7 C* @. v8 j4 z$ R"It's the thing with the screen on it that looks like a TV.
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0 k# w* @7 U* f9 m! {Does ithave a little light that tells you when it's on?" ( v( F: f* l) b z5 _0 g
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就是那個看起像電視的螢幕， - [- q g( y% }: G
& J+ O; X2 C5 v有沒有一個小光點告訴你它是開著的？
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" }: z) _1 n: K7 F7 \- wI don't know."
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8 H) M* j' |3 B3 X y我不懂耶。 % r+ F- U2 H9 @! }2 _/ e" T0 H1 P
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"Well, then look on the back of the monitor and find where
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1 h/ H L( b; V3 B C2 Uthe powercord goes into it. Can you see that?" ) J) z% p% T! k, M
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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) L9 z6 @. {9 ~! W+ J/ B"....Yes, I think so."
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是，我想我看到了。
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8 ~( }2 x5 {' V0 B"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 e7 e, P0 L0 g0 U7 | z( I( r0 w"....Yes, it is." ' k, o0 a! f. u* W+ \! M" I3 _
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有啊!
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"When you were behind the monitor, did you notice that there were
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6 b6 H; r/ u5 h# \$ Ntwo cables plugged into the back of it, not just one?"
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1 V5 l# Q2 v; V2 R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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! c) m: y- x1 @# s e6 v沒有。
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"Well, there are. I need you to look back there again and find ( U; J" G; d, L4 j: ~
5 c2 k* ^" G+ G5 f4 W, X; xtheother cable." 4 V' P# {1 W3 z8 M
: w$ Z* E1 I" q) h7 _% R就是了，我要你再到顯示器後面去找另一條電線。 8 ?! E0 e' _' U5 }& d
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"....Okay, here it is." 8 |; c# Y1 _4 ~& `
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." / U7 S6 s1 [& K# ]2 S9 k6 I
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 + k: k7 p$ Q3 M; j
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"I can't reach."
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/ ]) W2 F5 I! Q5 O我搆不到。 $ t2 L6 ]+ J4 s& w2 ]
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"Uh huh. Well, can you see if it is?" 1 W& q1 z' s5 H# D( q
2 s5 A2 a" c H8 z嗯，那麼，你看得到嗎？
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5 O( d3 `! N& s& e& q"No." + B* |% V7 h: g2 `
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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$ B. z0 \3 ]8 I' u8 ]那麼拿個東西墊高，爬過去看一下？
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1 m6 U& N' ]* c4 Y3 d1 n* ]"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 `, w9 A; I# l& S6 \& B
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喔，不是角度不好看不到，而是太暗了。 B; w/ |7 o( r1 Z6 B, a, G) z
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"Dark?"
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太暗？ $ J4 }4 m; ?5 ^6 ~* o6 |8 l, K
/ w, U9 w9 c% b* h4 }"Yes - the office light is off, and the only light I have is ; C- [; o8 G) C! J% t% n
9 k; A" l- K/ F4 \4 e/ i4 Z: {1 Hcomingfrom the window." # q! V' }7 J. x; P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." " x, R3 e* n1 h3 T0 L) G
/ l! S8 q) s5 a0 {) ~那麼把辨公室的電燈都打開啊。 " L z% X* @2 p- j. J
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"I can't." # G# G% k1 g: w
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沒辦法。
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+ A6 Y0 @- u1 @' d"No? Why not?" / s2 Z, X" D8 |, x2 m- h3 `
/ \: H5 @- H* i* y! F$ [3 W沒辨法？為什麼？
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) @% {: Z* K/ p3 M"Because there's a power outage." ) \5 N& M* O1 g6 K' l
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff * o" `; y- O9 ?# v" @# v% [
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yourcomputer came in?" 5 c% S4 u3 H5 [6 }8 n$ n2 Z
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停...停電？&#@!(& ，喔!OK，現在開始打包， . y1 r, H7 }8 F ?8 M6 K
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 P; o& G/ k5 e4 [
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"Well, yes, I keep them in the closet."
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! X* ]! k5 |' X$ g/ q$ ~: p嗯，是的，我已把它們收在櫃子裏。
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- s: ]( U# @" e"Good! Go get them, and unplug your system and pack it up justlike 1 y1 B$ W$ ]+ A: L3 M7 F5 T6 V$ P
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it was when you got it. Then take it back to the store youbought it from."
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2 n$ _ ~2 e( X# T. l. k' m很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 q( n2 w$ q8 C$ O
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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5 `! X( G& M5 ^4 b/ ?9 a! [* X"Really? Is it that bad?" $ q8 C, D# L2 w% b1 m. ?) z
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真的嗎？是它壞掉了嗎？ 6 n+ {& p$ y* G f. X- \2 l
6 T" b; Q- e1 m+ ?; I"Yes, I'm afraid it is." Y; R, I2 R( W- Z' C2 z
4 R7 J0 X4 c( k% @. e是的，恐怕是這樣了的。 4 n+ H- N* M. r, h
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." / L I( a5 g i3 ]7 t; D
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
