Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" - t Q7 U$ m* f7 ?
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 b7 n- M6 D& G
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! x4 P, B J- i( Q
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"What sort of trouble?" 1 L! x+ w, D. s2 v
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 2 J, x6 |4 i" I* i; s4 ~
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我剛剛自已在打字的時候，突然間所有的字都不見了。 X: `1 L2 B: G8 m1 x# u& I" t% O
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"Went away?"都不見了。 5 x/ ?& }7 p- u2 A7 K; x
( F% P( B5 s+ q8 U: k" u; U"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 5 T5 r) e2 n/ r( d$ u9 [
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"Nothing."
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8 c, x" d* N, T* k. V0 @1 z沒有任何東西。
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"Nothing?" , Q3 }" |2 A$ f* S& ^9 [9 P
/ ]; O% Q$ T6 n" s! H; d, ~& [沒有任何東西？
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' g: a( h$ Z& V& A9 c; c"It's blank; it won't accept anything when I type." 9 y# G# `' D/ i5 v5 e: t
" e3 `% E0 J; f5 q/ X% y: o0 N螢幕是全黑的，我打的字它都沒反應。 ) ]. [! v: l& h7 f; V
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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3 g/ {& L8 O/ n"How do I tell?" ! B, t; X: |4 V) @: n5 y" t
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : e2 `( X2 R* k
- l1 U% P" }7 ]1 v9 P你可以在螢幕上看到 C: 的提示符號嗎？
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$ s1 n. S7 h+ F$ |"What's a sea-prompt?"
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# I: x# _: `1 W& |; X ~1 O什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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% P6 Q! h2 L! Z, ?7 ~4 t"Never mind. Can you move the cursor around on the screen?"
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, u' W; V& c1 Y3 S2 V# j, k. _不管它了，你可以看到游標在螢幕上嗎？
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/ {$ a: f! y2 e' o"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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+ t$ l3 K0 f C2 @% I) u"Does your monitor have a power indicator?" Q! S) Y4 b( B- R$ k6 R# G
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顯示器上的電源指示燈有沒有亮？
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: @9 M/ u9 N2 q: }' C# r1 d0 U: s! l"What's a monitor?"
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' i: [ _) |& z8 S. a什麼是顯示器？
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; e* t1 o+ L+ f1 r# \; S2 O* Z/ Q"It's the thing with the screen on it that looks like a TV.
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* b* Q B; c; M( O' ZDoes ithave a little light that tells you when it's on?" $ O6 t; y$ n( v2 g! v6 h. c
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就是那個看起像電視的螢幕， 8 i3 a1 E$ c/ F% m/ }6 e% q0 v+ f
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有沒有一個小光點告訴你它是開著的？ # R4 \8 [; A4 w. x3 h' }( o
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I don't know." 9 ?8 q& ?% W1 p* @9 b
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我不懂耶。 8 J; V" [9 R7 b3 s4 J* H! g: P
" ~6 @9 A& k. S, }$ T9 y! e q"Well, then look on the back of the monitor and find where
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8 [0 X& _2 p. `& ~; n+ z" \1 x* athe powercord goes into it. Can you see that?" 2 U" H* k; x6 c+ c4 Z
) B4 x/ z9 [$ {+ M那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % J1 T+ \8 @2 U( J. u6 L
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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' X& f: D- l% |) A+ {太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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- v3 _4 ~9 B0 u1 c"....Yes, it is."
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. |& e7 I, ?6 U# w有啊! 2 W# n% g: K4 u a) M
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"When you were behind the monitor, did you notice that there were 3 x# k& G: v& F. ^5 i6 p# q L. }+ Z
% o: g {1 m0 @8 C1 otwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % w/ E% t2 E2 {$ U3 M
4 b3 V% B+ t x/ C8 J"No."
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1 a& T& C/ D3 R' B沒有。
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# p( X; l) F4 |% h0 E: h* {% h+ y"Well, there are. I need you to look back there again and find
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6 }% s( C2 w' n7 z$ Q1 ]" Ytheother cable." 6 E: l6 o6 i9 e8 Y
# Y+ _' D2 ^& F# F2 t) N. h+ h就是了，我要你再到顯示器後面去找另一條電線。
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! j* H$ }6 f) M8 }"....Okay, here it is." : U% u7 ?* X8 D" l' d) d8 Z9 F
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OK，找到了。 2 S4 B7 n3 l& I; F
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"Follow it for me, and tell me if it's plugged securely into $ F, w, |- G3 P$ ~+ V4 _
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theback of your computer."
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0 r3 n m& l( u; F5 ~; T! [" M/ E; }再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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) u" e# z" u' w* D' v我搆不到。
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. b* M s# s1 t7 L/ |, G"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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6 m6 p( d: d5 z9 O3 ^' T"No." 6 G( I. d' [2 ]/ E$ p- S" R
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看不到。
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8 x6 _& c, {1 N"Even if you maybe put your knee on something and lean way over?" 0 g& k2 E- J( b# i( }* @
9 ?4 a7 k9 i- X1 U% Q那麼拿個東西墊高，爬過去看一下？ 8 f+ }) C& z1 \3 ]/ g
2 Y& @$ H% d5 t2 p% N! M"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ; G* G2 i$ A' i, E# B
7 _1 j" L8 N# `5 v3 T8 |& H/ R$ L"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is t; L5 D' b6 G; K' X& U+ Z
- j$ i {# Q0 M3 z" Z# {comingfrom the window."
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9 ] e# O% m0 _7 Q. f6 P, ~是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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6 B& O2 z% P7 b3 O: U0 R那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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# y) @! O5 _( W/ h9 K"No? Why not?" & | P; R" P1 l( _0 d
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沒辨法？為什麼？ 5 N" r/ Y0 Q) W9 K' k) Q
7 q, X! X9 p, }3 O3 Z+ M; i"Because there's a power outage."
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因為停電啊! 3 m/ Y% ]3 T% D+ r' k7 _) y
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"A power...... A power outage? Aha! Okay, we've got it licked now. # j: ?3 E! M' }2 k1 O) z- ^
, U' K- P/ J& ~& B* F6 u1 Q3 m! vDo you still have the boxes and manuals and packing stuff
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$ {7 J' l: {) R& J$ g7 P7 fyourcomputer came in?" ) t! C: ?# ~7 z% F0 c
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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( s* D9 a* |' L! L; j& U電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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0 J, a# [" N5 U" `"Well, yes, I keep them in the closet." % d" r1 R4 a; h9 B) B
6 }+ S, U7 S2 [7 z! h/ m嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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. [+ ]" o, I1 a5 Q* R) [9 ]it was when you got it. Then take it back to the store youbought it from." $ s; A1 v+ {$ v! ]! N/ `
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , d$ G& ?" l# i
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"Really? Is it that bad?"
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; s2 ?, @& ^) ~/ Y真的嗎？是它壞掉了嗎？
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" M+ l+ ]9 [9 P: ?* C"Yes, I'm afraid it is."
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/ X8 F$ q; r7 Q$ y4 L! s" ^1 Z4 ?是的，恐怕是這樣了的。 5 N+ a+ {7 K1 |' M- L9 ]) B$ S- a' ^
) }4 `1 E3 u* H" d"Well, all right then, I suppose. What do I tell them?" ! Q3 Y' ]6 p; p' b/ p9 ^( t
- v" m& o1 _1 a! Z+ d6 j7 c' A2 z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + h* \) c% s3 u' m1 a
- U) F: r) E! Y9 d" M"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
