Ridge Hall ¹q¸£¤½¥q
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"Ridge Hall computer assistant; may I help you?"
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. F' n7 t! W( k6 j" `. U9 \$ a3 ?Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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* F# n8 ?. A% G5 F7 o"Yes, well, I'm having trouble with WordPerfect." ! E/ X1 p% w' R- ~6 ]% k: M4 l
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2 z* H9 _0 }2 F! U' \7 j" c* O"What sort of trouble?" . w4 [2 o2 \2 U( ?
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"Well, I was just typing along, and all of a sudden the words wentaway." $ q" g: T5 [0 a5 e+ `# ~
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' J8 P x/ @ ~) p. _"Went away?"³£¤£¨£¤F¡C + o8 ~8 X; _$ D: {( k1 r! i
6 P3 s7 k# i/ \) B4 ~/ y"They disappeared." 2 V. g4 y$ B. j: g" A, M
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' q5 Q4 x7 Z: P/ j"Hmm. So what does your screen look like now?"
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* F, f4 Q% ^5 n1 b( ^7 ]"Nothing." " E- b/ u2 E2 X7 n2 U* @5 j- O
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¨S¦³¥ô¦óªF¦è¡C $ @. d/ m8 V4 e/ d: A1 F
0 o# V0 q5 H# e! \1 S* {"Nothing?" ! D$ X" H, Y$ w0 z$ V! {6 c" g/ {% ~
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"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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/ q( H7 e9 [( D' ?"Are you still in WordPerfect, or did you get out?" 0 v. ^& `7 E9 C2 s5 Z
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C " p. W! d8 _5 d, ?$ ^- o( ]6 r0 Y
& }5 d- h9 m! R& p- X- u# t"How do I tell?" ! u/ O2 j1 L& N; A2 A t. {# }
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§Ún«ç»ò»¡©ú©O¡H . r) ^2 Q4 E7 G8 f/ f( `
" _0 H; y* X/ j, v( O7 b"Can you see the C: prompt on the screen?"
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"What's a sea-prompt?"
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ)
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9 s* \$ D+ |1 S# M"Never mind. Can you move the cursor around on the screen?"
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype." ' q8 X% [9 f2 I
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C ! C9 o D* ~( G* i* o
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"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H
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"What's a monitor?"
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¤°»ò¬OÅã¥Ü¾¹¡H
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"It's the thing with the screen on it that looks like a TV. 1 N" {% R& i& H$ c; }
4 {' O2 N4 q0 F ?: ~# TDoes ithave a little light that tells you when it's on?" s; ~- O( f( O* D
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2 ?/ l* y8 q( x& _- X+ s¦³¨S¦³¤@Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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% m& \/ h8 T; G9 |. f/ CI don't know." / z7 [7 K' h. Q7 f
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§Ú¤£À´C¡C
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. Z# B- y: e; M, @. o& c"Well, then look on the back of the monitor and find where & U1 m) R, }% i6 x- G
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H ( M+ E' K, @8 |' @! c# p! v% M. R# D
0 y- a% ^- u7 F4 R. z$ z) A5 k"....Yes, I think so." / s3 _. Q" U' e* S5 o2 N; L
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, P+ m( w, G( @- Y, [( N, D& q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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"....Yes, it is."
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"When you were behind the monitor, did you notice that there were ( o) h5 z% d$ U b7 }, U t* C
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two cables plugged into the back of it, not just one?" # I4 [. ^+ T0 R9 h. i2 P$ H
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§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H " k. `/ K" @6 a& L
h. z+ p: \' ]7 N( `7 ~1 O"No."
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1 T ~( H9 O5 O5 |"Well, there are. I need you to look back there again and find
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5 `* h. o' [7 j, {theother cable."
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´N¬O¤F¡A§Ún§A¦A¨ìÅã¥Ü¾¹«á±¥h§ä¥t¤@±ø¹q½u¡C
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# d' a/ d% s% q1 j, y2 f"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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' N4 b; V' V& @+ `"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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0 n! t9 J. H2 g" R4 U¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á±¡C 3 w* z. u8 f9 w# ^: \
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"I can't reach." - F$ p* k! Z+ p! _" F& I6 ]1 t
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8 w! s! c, m0 n6 m* U"Uh huh. Well, can you see if it is?"
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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( Z" l! Y$ \4 u4 C, i- Z& n"No." . u" N& h1 J+ n% `. Z5 l: Z
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( W2 g. ? a2 h4 v"Even if you maybe put your knee on something and lean way over?" ) C0 M4 v8 N, o# X
$ q2 B6 d' y% o* O¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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7 E, E& n# P2 `- Z) M"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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& a* ^( C) H+ i"Dark?" " ?) Y Q c+ T: {4 e1 g. @& `
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"Yes - the office light is off, and the only light I have is
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6 ]2 B* L" L0 [5 pcomingfrom the window." & k. C# A' l" B, T# J7 j4 Q
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. p% r8 ^9 x' `# K- G. \; b/ U"Well, turn on the office light then." 6 g4 N& D9 p1 D* y$ j
# R+ R1 Y: i0 x& l¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 3 Y% e) L5 E6 g7 E9 ^! a6 p
8 e1 ~7 I; @: m$ ]* E"I can't."
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¨S¿ìªk¡C
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"No? Why not?"
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¨S¿ëªk¡H¬°¤°»ò¡H
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"Because there's a power outage." 6 Z. d# S6 A N" F H
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5 H- }) t, e) w* n"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" * Z; \/ f- v# I- y0 n
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A 6 L" c0 e1 [4 |& h" O! W
) B# M0 u# l# ^$ ?9 u3 g¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H 3 K3 a$ q- P. J& w$ Z9 e
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"Well, yes, I keep them in the closet." j6 [. ?* y6 l' r R+ ~' O0 P
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"Good! Go get them, and unplug your system and pack it up justlike 2 M. M4 E' g7 H7 m( l' A( n
' Q9 t3 u, S9 O$ H( ]- d" Pit was when you got it. Then take it back to the store youbought it from."
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«Ü¦n!¥h§â¥¦Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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/ y' [! ]8 @; ~8 v; _, Y´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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"Really? Is it that bad?"
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H
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"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?"
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" ~1 W' ?; d1 f* `) ]³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H , h. f4 j, S& c2 S
9 s# J. [1 s4 W2 v) n0 m- q"Tell them you're too stupid to own a computer."
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