Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ; y. {1 {& }( j V# @
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Ridge Hall 電腦公司你好!我可以為您服務嗎? I5 q9 ]* R* g! p, Q n h
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 % E; I0 y# K/ A% Q9 y9 Z
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"What sort of trouble?" ) w+ ~- H, }# N) d- A
9 E6 i4 R2 m1 v; }! q您有什麼問題呢 ? 0 G/ A2 T, |1 a6 d( e* i5 I
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"Well, I was just typing along, and all of a sudden the words wentaway."
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5 t9 [. I, q* h' v我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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, u) u& J) J1 q7 ?; g: F"They disappeared." : a, ?/ M. c! u! [/ R p3 Y3 B
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 9 A0 [: W1 t5 U
+ @' s1 ^$ z& h% e0 ]"Nothing." 3 Z% ~* S1 d B! r0 x
, W# H' w% y% i" E$ p! h2 N7 i沒有任何東西。
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, A* i: P# m i7 F$ q/ I! |"Nothing?"
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沒有任何東西？ ' {" H6 `; @. ^5 m- Y
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"It's blank; it won't accept anything when I type." ' @+ C! |( y9 I- N! _- M% A
; x- l+ l4 _9 W5 b5 k5 ~" S. B螢幕是全黑的，我打的字它都沒反應。 ' `% L; {5 E+ E. p+ T: ?5 ^+ d8 b
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"Are you still in WordPerfect, or did you get out?"
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1 P; L! Y9 M3 T: z; t9 c, P您是否還在操作WordPerfect，還是以經離開了。
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. ]" c# V+ e: o3 {"How do I tell?"
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0 t& a1 u% ]$ `我要怎麼說明呢？ 1 [8 X5 D0 u4 s* ~5 ?
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"Can you see the C: prompt on the screen?" ! T0 m* ^9 p/ q# t: u3 ]
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" $ b' Z" X& a9 K
5 V5 D6 G+ h3 t$ t, x什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . G/ r1 k" r$ _8 H. T% O
! Q+ P( k. ~" k Q4 x, A"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ $ I" C2 ~" l7 t) ?
6 p4 m) } L8 I! r4 o0 o. J# k; V"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" # l! K9 @% z* x) V6 O& o1 n
3 ]% {& i1 J# }" i4 K* H8 m& t; Q顯示器上的電源指示燈有沒有亮？
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6 P3 _" x0 ~$ m n1 }"What's a monitor?" : u: x- I! T7 P1 R# g/ P
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什麼是顯示器？ 9 K: m7 y5 A# ]2 n
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"It's the thing with the screen on it that looks like a TV. . ]% r' V! ~ L& C% @' q
3 U6 l4 V2 W7 B" E+ xDoes ithave a little light that tells you when it's on?" & C/ O0 q- [. T* _5 c: v. Z
; S" K5 y8 l! K. d( `' J就是那個看起像電視的螢幕， 0 w; Q- a+ v2 ~3 \# }& u( j
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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' I) I/ S7 |2 @6 K8 a M我不懂耶。
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"Well, then look on the back of the monitor and find where
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* h( d- v' b1 B7 Zthe powercord goes into it. Can you see that?" ; L( ]5 Y! I/ G( n$ E& y2 S
& T( G% m) b3 E3 `7 g* n; }( G0 Z, t那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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3 N V) w/ m( B0 F: P"....Yes, I think so."
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6 Y) B" v' A" Y0 `/ T$ z3 w是，我想我看到了。 9 p' M4 B7 L" g" T8 y
?( }3 d3 z% o' ?* g6 r5 g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! c" i: W2 R/ x4 k! J: C
! V; [* `; v2 |' w5 x9 \"....Yes, it is." ; M& I3 W( l, j# I Z
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有啊!
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"When you were behind the monitor, did you notice that there were * i& j# M+ j! Z9 ]7 l2 Q
+ y- A$ C. z0 N2 a0 j8 K; Qtwo cables plugged into the back of it, not just one?" % B) M. ] r' S3 l! Q
! c1 f+ J$ b* k! H2 {% k7 ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' X' |/ N! b- r5 Y" x"No."
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, V3 M: b9 ]. @1 B+ |- z沒有。 ( }8 n, k3 R3 _
( y) g7 I, x# @; i% O& ^"Well, there are. I need you to look back there again and find 0 B7 ?' \) ?! D8 f
M9 g( G; N" `$ x- E! d3 s {0 Ctheother cable." 3 j4 N& t' [% i3 b4 t/ n, @
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就是了，我要你再到顯示器後面去找另一條電線。 9 V* u3 c8 m% j) K- n0 a6 |# U
& ?, U0 n+ k" e( o7 ] G* ~"....Okay, here it is." + u# N+ m; n" L O+ b! Y- Y g" C
/ u8 O( k6 s7 m" N1 `+ e5 NOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 4 {. z& | [* Z2 e% h) M
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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) y1 }$ `; Z/ P k"I can't reach."
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8 i1 b' @0 y. ^/ P4 `我搆不到。 & f) H5 J0 _7 p2 b F! ]
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"Uh huh. Well, can you see if it is?" 2 f/ K- |$ F2 }
# W" W! y9 V, F3 t' r8 L/ G; n$ P嗯，那麼，你看得到嗎？
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"No."
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, j: ?8 T- X6 G& I看不到。 , n b; X6 Q0 d) {7 X0 J
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 Z V+ q7 g2 |) E" I- Y
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喔，不是角度不好看不到，而是太暗了。
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' i$ E9 {. M( Z' ]' O$ \"Dark?" * `! }# i) B. K$ a
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太暗？
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"Yes - the office light is off, and the only light I have is , x; y; s; \9 w1 B( Q$ I
% K4 U$ S. |8 m/ F: f3 ?' S2 ucomingfrom the window."
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& Q" j" w3 W3 O R是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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' e( P K$ o9 I"Well, turn on the office light then."
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; V; c5 i+ j0 ~" x' d那麼把辨公室的電燈都打開啊。 + x, t1 \" O9 m2 h/ P g
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"I can't." 3 }* j6 X9 Z0 x/ |' L1 N
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沒辦法。
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! @- `( S( Y, z0 M5 \' P) m"No? Why not?"
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/ P/ r& {2 D5 E6 N1 P沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! ! a' p3 q2 b3 H2 ]7 d& i7 X' y
4 J' z' ]( K4 D) p; }" U+ X) V; F"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 9 }9 ^, ~/ A" \/ G" P( U
5 ?2 F4 g" `/ e1 ~yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， $ @( J1 }& Q0 g+ x0 J& `! ` q
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." # \5 g( E% ^1 M2 t
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嗯，是的，我已把它們收在櫃子裏。
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5 y. p f- q0 B8 C) _: k"Good! Go get them, and unplug your system and pack it up justlike 8 B: n" x+ L1 ?& ]7 I* u
9 h# z+ \0 R$ V5 u' q- Uit was when you got it. Then take it back to the store youbought it from." + h' M5 E, U8 U v) z+ O; k0 C
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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5 P; u' P: k' Z6 X真的嗎？是它壞掉了嗎？
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" E# `0 z3 A8 d' m' j7 t"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 4 R) {8 e4 M$ I" s+ f" U
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ f+ Y+ m' K' W) Z5 Q7 n0 U
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
