Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 S! ~$ C- \( |; S4 |
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"Ridge Hall computer assistant; may I help you?"
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; d/ b t8 N6 p1 [! W6 ]" o: f- WRidge Hall 電腦公司你好!我可以為您服務嗎? 7 h( I# I. X {" O o0 x
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" - {3 F8 T0 }5 P3 b e9 c
2 x' T# B% s- p" a5 Z) [$ k F; A您有什麼問題呢 ? + v# }% d) @. V I) x+ ?0 p) E
2 v. U m9 s& f7 G5 i4 p"Well, I was just typing along, and all of a sudden the words wentaway."
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2 y3 B N: n8 l+ O) `我剛剛自已在打字的時候，突然間所有的字都不見了。
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: J7 O5 H6 A5 l9 K"Went away?"都不見了。 + H4 D! ^% E. {( I0 E( F
4 n0 o! |1 g% J9 B"They disappeared."
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' U" m& a2 u1 s# z6 R它們都不見了。 1 t; J: l" e" J# K
% {: O, C2 H% m( D* k9 ^" T) a4 q6 H"Hmm. So what does your screen look like now?" . P( ]/ z. U6 t5 _
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嗯，現在你的螢幕看到什麼東西？ A/ v0 L* M/ V$ J0 f
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"Nothing."
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沒有任何東西。 / F- \3 k3 T& E2 I3 @9 A
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"Nothing?"
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2 s' Q5 m2 h6 N沒有任何東西？ . F6 j4 B. j" c( A% }
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"It's blank; it won't accept anything when I type." ' z" R* I! d9 Y. X$ ^& q
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 1 F' b, n* t% u' U6 z
2 m4 H6 M3 K( ~4 c! e4 {您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ ' |6 J. j1 J) {: S" J
$ q! a% b' Q3 h"Can you see the C: prompt on the screen?" 4 ~% F- J B# g: Y1 X# E
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " H* M# R9 F- f- w2 C
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"Never mind. Can you move the cursor around on the screen?"
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0 ^ Y& U, y5 O0 @7 U) U5 ^不管它了，你可以看到游標在螢幕上嗎？
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! I% V) z: ]8 j1 R"There isn't any cursor; I told you, it won't accept anything Itype." O+ h: H4 n4 V* e. l0 j% W0 K* @, R
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ! H% I& n" y/ Q+ v
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"What's a monitor?"
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什麼是顯示器？ ! o/ l5 b& U7 G D) n* z
9 a; r, f: c ^: O2 ~6 [7 t"It's the thing with the screen on it that looks like a TV. / H( k' ^1 b; P B
7 o' ]1 E3 A+ R P1 S; f# e4 }1 ZDoes ithave a little light that tells you when it's on?"
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5 d4 l6 B' [, a# i+ r2 {2 A就是那個看起像電視的螢幕， ) `/ k( s% }/ P" `7 _+ |
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有沒有一個小光點告訴你它是開著的？ * h; a/ K8 a8 H$ z6 P! Q
8 J( y* _, {6 y8 M7 S! AI don't know."
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5 X( g) F5 }0 r! N' l$ U0 O我不懂耶。 4 A# G) O* ?8 `# y0 T7 g: k9 j x
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ T% l5 J9 E- { q
9 Y4 O2 W- g8 G/ P4 Z* u$ n那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 ' {' A/ W$ G- r- H4 n: ~
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." % d6 ^# l8 ]8 U3 r- A4 Y4 @) w
' ~6 r4 Q8 P' h& @; w( s3 W有啊!
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"When you were behind the monitor, did you notice that there were , y# J* m# T! M) T
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two cables plugged into the back of it, not just one?"
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& Y8 ?) t; F# D你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ |% R4 t. K1 X: }% A9 N- a' R"No." * j9 M' _1 v9 \9 d0 t
% T& W8 A2 w$ w1 `& k沒有。
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"Well, there are. I need you to look back there again and find + D$ c9 ^, d& A( Y! ~6 B
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theother cable."
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, k0 |& @5 O6 G3 r0 U就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." # s/ n& V1 P7 W0 f
9 {' X8 H7 ?+ h! D% qOK，找到了。 o) l) Z, g6 Q2 M; d& L
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"Follow it for me, and tell me if it's plugged securely into ; O+ `5 j! U2 }* M% V
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theback of your computer."
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, E O- n, U" ]再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 e" d( r- a: h% b0 T3 F' ^( i
8 _/ }$ r1 z; n0 k; f) d"I can't reach." , B8 O8 N8 c- Z- d% B' T
6 l, ?+ G8 k; ~- r. i1 {, Y我搆不到。
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( z5 R) o( a9 x" w4 V2 B5 _"Uh huh. Well, can you see if it is?"
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6 W$ D; y6 L0 L* O/ Y嗯，那麼，你看得到嗎？
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6 B: Z8 T& N3 d; Z) h4 ["No." 3 r* H/ ]( Y3 z- _
+ C6 {2 ~ w9 a0 O/ k0 q看不到。 . a1 k* \0 J: t& s, [
' I; f8 W Q7 V" d4 r" Y"Even if you maybe put your knee on something and lean way over?"
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) N8 d' {4 @# c% A" G" x那麼拿個東西墊高，爬過去看一下？ & q% k3 x7 b6 O2 \# q A! w _
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 2 q& m1 l8 G/ M- j0 H# J, Z
& P2 F% y' M' I. d"Dark?" 8 S! x; w' _4 K- \) i. e
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太暗？ & g, ^ G; x& {# v/ o3 T X* d
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"Yes - the office light is off, and the only light I have is
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. O8 i# Z9 C% I0 ^' S+ S7 C& acomingfrom the window." , k6 |0 Y4 I: J% R2 X8 ?
3 s0 A2 _; }) |& U5 I8 K$ j$ N是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ {6 z* H# [& k. A7 O" L
2 P; A/ i( u7 Y& P/ w9 J"Well, turn on the office light then." 7 L5 f- ?1 T7 C z
7 e( i. J% C2 O) d那麼把辨公室的電燈都打開啊。
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"I can't." $ H1 ^& N& x5 m; ?# w
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沒辦法。 2 t# f" v0 a/ W1 k# Y Z$ b
, s. R8 W0 u, G3 a. }* A+ C. x"No? Why not?" * I) ?0 y- q, q% l. v
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沒辨法？為什麼？ 5 A) m+ L) s4 S# X0 g {
' ?6 c$ S1 L1 A/ u* D* A"Because there's a power outage."
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因為停電啊! , f' s1 o7 m; {( v6 U
4 t% \) k) c+ X' E( S"A power...... A power outage? Aha! Okay, we've got it licked now. ' d& K5 {9 D N/ j
7 e+ {: t9 l# f; a* s# z6 EDo you still have the boxes and manuals and packing stuff * U0 L0 g) D& @0 v% c
9 |: N2 p9 _8 f' \yourcomputer came in?" ) g1 N& h1 l: _0 [- L" h6 |
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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, S+ \; N+ k# Y& D, O: D8 O0 M: E. B電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." + V- q3 o0 V B$ X* q
& i3 G) X! n( y, ]! G: u. j Z嗯，是的，我已把它們收在櫃子裏。
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, ^, U9 m& J9 v) D' C$ C2 y"Good! Go get them, and unplug your system and pack it up justlike
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6 \; l0 O4 H* R! f/ R/ T( Nit was when you got it. Then take it back to the store youbought it from."
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9 Z! X) ~* Y/ j9 j p5 I( j很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) E6 \3 @0 Q. \ b+ V! r1 D- r就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ # o' X% O9 i& u
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"Yes, I'm afraid it is."
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8 k+ o: q6 w- [6 n是的，恐怕是這樣了的。 & v: h0 m. y- z( o
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 u# Q/ |$ `4 e4 a
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"Tell them you're too stupid to own a computer."
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2 W( T+ A( a6 R& D! \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
