Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 5 y" m. R, S8 s
4 j, v* E5 |8 A+ _$ y: a0 ?; ^"Yes, well, I'm having trouble with WordPerfect." 4 R4 t/ h7 [( l* ^! l6 I0 I
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是的，我有WordPerfect的問題。
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8 F. c( O* ^( I, \1 i"What sort of trouble?"
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您有什麼問題呢 ? : Z& |0 M8 n) w7 u: F
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' d/ g4 e2 S' a Y9 A: J
0 z9 x1 S) |4 B"Went away?"都不見了。 t4 u) D: h( D1 Q
' D/ _% ` |9 ?, G6 E# y6 r"They disappeared." ) j9 E' E1 L1 ~' c! G- I
# R+ \, G2 R3 r它們都不見了。
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"Hmm. So what does your screen look like now?" # g, O5 d* Y# _ N5 |5 r4 f
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." & o N2 s- ]" y* [
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沒有任何東西。 + j3 E* E1 r( c' O0 e4 G$ V
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"Nothing?" : v) N# B, k x, B% ]7 q ^
- o/ q( Z5 P# u$ o4 R% N沒有任何東西？ + Y+ M1 J# C( o" X% Y1 w
3 \" U( G+ f' h2 M& |0 H"It's blank; it won't accept anything when I type." ) q) T! o9 b3 N( p* K* `
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螢幕是全黑的，我打的字它都沒反應。 1 g8 v ?5 }; v4 o
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"Are you still in WordPerfect, or did you get out?"
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# W6 e$ C0 l$ p2 c5 F您是否還在操作WordPerfect，還是以經離開了。
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% k+ J% _1 B, S) |9 f"How do I tell?"
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我要怎麼說明呢？
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' i% z5 l7 @7 E9 N"Can you see the C: prompt on the screen?"
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; \9 c# k2 P. ]7 n. j* p9 @你可以在螢幕上看到 C: 的提示符號嗎？ 9 J% t4 s# d% O- O- ?
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"What's a sea-prompt?"
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6 [% M9 }0 r% {& ]0 [什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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8 x# O4 Z, e) K8 t5 M1 s: y"Never mind. Can you move the cursor around on the screen?" % K9 I8 S$ k U% y* _
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ; l. l; f4 A5 \% C, L8 y1 J
; }1 K$ U, M1 p; ~" i# S7 W+ B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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7 Z, k: B3 b% |" D2 f0 [顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" . K: P/ c" B( X# L6 n" i
9 ]/ Y* Y& g4 @. ~9 N7 y什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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' E) ^+ ~! n7 o. R+ l5 sDoes ithave a little light that tells you when it's on?" # l, j, T1 \- Z9 _& Q: W
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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% K- m7 \- K% @4 ?; w7 yI don't know."
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) v8 O N: ~6 w' Q- P7 t( s我不懂耶。 h8 ]+ l2 X9 M% V
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" * D! j* T* {# b, c1 a0 ~
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 j* m, D4 b X. z( ~3 ]2 v: e"....Yes, I think so." . P1 G- D, p8 W- a" @1 r
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是，我想我看到了。 0 n1 Q7 ]0 M( [" g9 ]$ f5 `
& C! u5 l( O# Z! @"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / K( ~1 H: C$ C- z! l( F
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"....Yes, it is." ' R% O8 X6 z# i
% s& x- G8 @6 K有啊!
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# k- R# g' T' s" k. L"When you were behind the monitor, did you notice that there were + w: F6 h2 m* R2 ^) z2 t% F
/ P' V3 I" l6 i" N5 p5 Rtwo cables plugged into the back of it, not just one?" 7 J# x$ B# G. c8 H
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 l. U2 H. b3 | D
, I. P; x, }# @% M"No." S5 R- I8 B8 O' V2 R
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沒有。
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6 d2 S3 E' d4 v. \% c"Well, there are. I need you to look back there again and find
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; }# M) n6 T1 V- f7 l g3 |theother cable." 0 g3 y1 r& c# L* W2 d
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就是了，我要你再到顯示器後面去找另一條電線。 4 H% F/ f8 @% [- w) q8 ?# \
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"....Okay, here it is." + c# F% P% O! m- N5 e
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ! O8 |( e; e6 u r" a
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theback of your computer." 3 p) V/ F9 n% G
% P4 Q5 X! A" w x$ O再替我找下去，告訴我它有沒有確實插好在電腦後面。
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5 P0 i" n- V) t' ?) D& d* O"I can't reach." , E( `9 Q Z1 T% Q) P8 Z( f
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我搆不到。
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"Uh huh. Well, can you see if it is?" ; P6 q" U2 C. a) k$ O) A1 X
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嗯，那麼，你看得到嗎？
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# @5 C8 f/ w2 R3 @: E% P0 i; r"No."
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4 q+ ^& X9 X7 E% B U: X看不到。 ! C. z* Q; M; L/ z2 k
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"Even if you maybe put your knee on something and lean way over?"
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8 Q* Q, _" k! A1 M& y: a0 p那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: K! J" ^2 d' b* |喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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4 J# f# V- ?7 T5 D"Yes - the office light is off, and the only light I have is
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comingfrom the window." ) }+ g. \+ P. Y) w! m) C
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; Z, x$ J! E$ ]/ w2 ?8 m
* {+ W7 M# M* u8 C, Y- P' I"Well, turn on the office light then." - M6 b$ W% Y8 p4 y
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那麼把辨公室的電燈都打開啊。 6 S# R- m6 c6 L
% K: L9 @& L7 C3 n1 s3 s9 E2 {"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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& n" Q7 ^* t z+ V7 \" s& D"Because there's a power outage."
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/ R, v! }# R9 G- J. O) g7 X9 z因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ) ]4 S" n0 ^( Z2 q: d; O
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" * y& H8 `7 ^( {$ `( Q+ k% h- G: k( y
/ Z$ N" N. O8 k1 Z0 A6 l停...停電？&#@!(& ，喔!OK，現在開始打包， , |; s/ \+ b' L0 j* h/ `/ n8 x
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ' w `* j, M. i& C8 l- k
" L# D* T" Q* d; u嗯，是的，我已把它們收在櫃子裏。 " X8 q9 e# P* q* A7 o% x9 r/ N
' O; L: z" I$ \& m. B& a"Good! Go get them, and unplug your system and pack it up justlike % P. D6 _& {) i' X7 O7 t3 T) g! T* o: l& o
+ R8 O) d6 n3 o Z% ?it was when you got it. Then take it back to the store youbought it from." 6 p' I4 r# `/ R! y
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 8 k: H$ `1 P4 c5 g
8 L3 f( q, d( e/ B( U就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# y& n4 R u! S& Z3 M% O$ Z"Really? Is it that bad?" " ~$ t7 W7 f: W3 P/ Y0 f2 |
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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4 I$ W- D5 W+ R1 Q8 R) T5 d"Well, all right then, I suppose. What do I tell them?" . B5 D$ T5 J6 o9 s0 e8 |! u* _
; Q2 V2 c2 p# S$ k1 c. Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 T5 y2 _/ l$ O3 e' M& r
8 |# S( O. Y1 i+ \/ z"Tell them you're too stupid to own a computer."
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( y& C& W9 D& I/ B1 k( U' D: I就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
