Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / C! L H' D4 Q
1 q* L: b( d+ A6 g/ a" d, O"Ridge Hall computer assistant; may I help you?" $ b5 ~% Z" m* l3 Q
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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$ Z! Q* `; x b& _6 x* L8 f"Yes, well, I'm having trouble with WordPerfect." & ?3 O, u# S6 C+ v
P7 E0 v: ?2 x5 {是的，我有WordPerfect的問題。
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0 a, S$ i- k: t"What sort of trouble?"
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您有什麼問題呢 ?
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8 m/ l/ ^( k; I) _- o"Well, I was just typing along, and all of a sudden the words wentaway." 2 t1 F. d/ L! S; `0 b
1 J9 I* k3 Z$ J. v+ K- s$ Q2 a我剛剛自已在打字的時候，突然間所有的字都不見了。 ' h8 w7 f( y2 {' J+ J: g
9 Q+ Q$ K+ Q$ p"Went away?"都不見了。 ) g X# ~1 S# \: X
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"They disappeared."
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# d: B+ D) I/ b/ f/ D它們都不見了。 9 Q N$ |6 a, R( a5 E) u$ c2 W
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"Hmm. So what does your screen look like now?" ' n7 Z. F1 x" a3 q; A" y5 @
P3 G$ c9 G6 W嗯，現在你的螢幕看到什麼東西？
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, j( t" ~% |0 w, |; g"Nothing."
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沒有任何東西。 1 q3 l w: @, V4 r
0 _& e( D2 E- c) l8 @7 ~8 @6 k"Nothing?"
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沒有任何東西？ 5 Q; h& [% F. i0 `- k
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"It's blank; it won't accept anything when I type."
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- P& ~3 w. X2 m; a& p# s- s4 d螢幕是全黑的，我打的字它都沒反應。
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" B( \6 A$ I6 W! S" }0 x% Q) @"Are you still in WordPerfect, or did you get out?" ( y! n( j5 G% E
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您是否還在操作WordPerfect，還是以經離開了。 ; S" }# b/ w" I$ W; |
9 x, a* b; I2 i"How do I tell?"
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! o6 U! m* t! H, [我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" - L% w: l1 \4 ?: ^
' n* ?# z6 k- k# T( H, o你可以在螢幕上看到 C: 的提示符號嗎？ ; V( v: s k6 [0 C! N% D
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"What's a sea-prompt?" , p2 s9 E7 a* {
7 B! {5 y) d7 q什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 G" Q9 [2 k& A! ?0 v( W9 K
6 b, u8 u. w: X" y: A7 M( {9 n: K2 t1 T"Never mind. Can you move the cursor around on the screen?" 7 J, k% ?2 z; j0 |" K7 j9 j
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 k7 l) |3 p# t/ a0 m
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ( Z2 \( V$ s8 M* S' B
$ C$ ? n/ U6 @. o"What's a monitor?"
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3 y8 }" F' m7 N- b& s' F3 H什麼是顯示器？ * O# Q5 w4 d v8 ], C: b
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"It's the thing with the screen on it that looks like a TV.
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' o5 R4 A( S' p: b9 ^Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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* y$ g* f2 _3 w# C7 w6 h2 f我不懂耶。 5 i, t1 ]; K# N: X, j& a S J
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"Well, then look on the back of the monitor and find where $ [' Q6 n% a; P& o
K2 K- ?5 M) c0 J/ @) X: ~the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 : V# E. Z; t, j
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ , C1 x: _5 U" l% N0 o4 j* I) {
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"....Yes, it is."
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" v! }" ~6 X5 {3 `% p7 y2 e有啊! 0 t, Q; I2 w% z) v
/ i+ W/ s. K0 v! K& \5 g) T' Y"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 7 x; D; T( p( ?9 z$ V. T
7 j: Q* W. ?. E* v+ z6 n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." / O- S& S2 Q2 U( z( S6 L% P/ R# V
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沒有。
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: W' U: u& _. x% V: K"Well, there are. I need you to look back there again and find . Q C+ C1 O& _$ X! R# Q
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 1 F* X9 n; D6 u
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"....Okay, here it is." 3 E7 i/ c! ^4 y3 Y& M) A- ^: ^
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OK，找到了。
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2 b" }7 e! d) r$ I/ g8 d- `"Follow it for me, and tell me if it's plugged securely into
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: R7 d7 \/ Q' F1 T* M7 \, Jtheback of your computer." ' D; P/ X( }$ J. M" h. Q
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ) F; u; _' R7 ]( ~' z Q/ n
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我搆不到。
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"Uh huh. Well, can you see if it is?" ' i. }# u, Z" Y7 Y" G+ A0 s
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嗯，那麼，你看得到嗎？
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& n0 q9 C( X( {' M1 _1 j$ V' u: {"No." . v! ?! V8 G3 w9 x
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看不到。 " M8 k6 d0 Q& V
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 1 a5 C$ u9 h' d1 b! K3 Q
7 W+ l2 G/ g. B* s! T"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( ]" o5 R* d$ a* C: F喔，不是角度不好看不到，而是太暗了。 ! ?# Q; E0 i0 X5 I' S$ F9 {
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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6 u: Y' L! k6 y: ecomingfrom the window."
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8 @2 ~' V9 a1 o# {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( s$ H7 ?4 Z0 {9 l+ Z
5 |: `/ o/ k8 f3 n4 U"Well, turn on the office light then."
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2 e/ v1 l8 Q: r9 Z那麼把辨公室的電燈都打開啊。 " z* w' l1 R) G7 I% } N
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"I can't." 3 u3 k6 T* J0 V- x5 q: W( |- O
1 t( o; f, U# \沒辦法。 ( w: l7 X9 d" |+ G
6 a q/ h. W1 e"No? Why not?"
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沒辨法？為什麼？ ' m4 G( o& N9 V# d
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"Because there's a power outage." 8 E3 v, ^( h! [5 m9 ]
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因為停電啊! K5 X J4 ?6 q9 J3 ^. ~
8 J! k: \6 a5 y4 N9 P"A power...... A power outage? Aha! Okay, we've got it licked now. # i3 ^- J' X' U
8 x6 _: m$ n% q6 Y1 ~1 c3 lDo you still have the boxes and manuals and packing stuff
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, H9 C7 q; I& y$ `: Tyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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8 c, b2 |5 g* W5 J+ O"Well, yes, I keep them in the closet."
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. W) b" y9 x0 _8 O P嗯，是的，我已把它們收在櫃子裏。 : v" V/ X! Z/ ?. `3 @( P8 d
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"Good! Go get them, and unplug your system and pack it up justlike * h( w/ J5 b4 {5 L' ~' q
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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/ h: p0 p; i' @- p4 ^' I0 b就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % A/ W( y6 H+ m+ h8 G7 y/ E# K
+ ~. R2 V. A% j- o"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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% `4 y. i4 M9 O+ Z. m"Yes, I'm afraid it is." ; A& B1 _' `# c# t; A& L8 X
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 u; |( y* d" [3 A& e; Z"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
