Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 0 A9 K C+ e0 U8 ~$ p4 S, N
2 F4 @0 h8 R" {: I9 pRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." # [- [9 ]2 @1 l# V: h# t
( i3 m: s3 S4 c$ k: {是的，我有WordPerfect的問題。
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8 j6 R3 t P! @: ~"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 1 v5 O& Y! E4 j S& O8 S5 S
5 e: c* N3 p' f) l B$ q"Went away?"都不見了。
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" P+ m, L m6 G6 f% J"They disappeared." & g9 {+ w" {1 T/ h& i5 M$ b4 Z5 A
" j' h) J8 n. h) M7 L它們都不見了。 ; L4 c6 B( A; v( }- v
4 T$ P# D" p* Q z"Hmm. So what does your screen look like now?"
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% n. ?- j# ^) b8 W) k嗯，現在你的螢幕看到什麼東西？ 7 j9 s+ l, }1 C; v3 I
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"Nothing." # l! S8 t# d! K; ~8 h/ w# x- [
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沒有任何東西。
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9 x1 Q5 Y$ ~2 S( p"Nothing?"
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沒有任何東西？ # i& a$ s I, w$ r+ M7 S, T
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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6 b6 \$ J2 G$ w7 }9 A, h5 n您是否還在操作WordPerfect，還是以經離開了。 5 l: [, h# T+ J2 {0 _5 o
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"How do I tell?" 7 n) w" R/ \1 H, O1 \: j
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我要怎麼說明呢？ , p1 A3 p) o+ l7 c5 J& s* V
0 B; R' z: y3 O& s" Q+ k& ^( B"Can you see the C: prompt on the screen?" 0 W! \5 {6 }9 ]) p8 g/ W
3 f. E8 r3 E4 |* R9 S0 L3 r8 Q5 u你可以在螢幕上看到 C: 的提示符號嗎？
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7 e5 T- ]$ K, C& l& u"What's a sea-prompt?"
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: l$ _: X# |/ _什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . {' x* r: P' B+ A
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"Never mind. Can you move the cursor around on the screen?" , j8 N s& P/ O, W* `2 N' N0 d
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不管它了，你可以看到游標在螢幕上嗎？ $ g* S* d% h. _2 @* C( H; D
/ u; Q2 i9 ~' a: L3 o"There isn't any cursor; I told you, it won't accept anything Itype." 3 E' Z$ ^2 J9 U) m
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : J* i* q0 e- B( U0 d
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 6 _$ E, O( ^" D
7 D2 ~8 }( r: B1 X X+ i"What's a monitor?" & U7 b$ G4 J) y: U
4 B. I4 V; x" F8 F. U; M8 L5 P `什麼是顯示器？
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( l1 `" I8 p+ P% l"It's the thing with the screen on it that looks like a TV. ; ^1 m1 g7 l& ?9 }, I
2 V9 S/ k w5 bDoes ithave a little light that tells you when it's on?" % i( R* t6 q; L5 L9 b2 G5 o
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就是那個看起像電視的螢幕， 2 B( L9 L" v L+ Z5 {: g% B2 s$ ]9 g2 P
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有沒有一個小光點告訴你它是開著的？ " L1 i* j4 a1 S3 i/ M4 j m0 f, J
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I don't know." 6 E) @$ _( x y
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我不懂耶。
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5 K, y* g& A6 [( u! h"Well, then look on the back of the monitor and find where
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( v; F( M2 I* r* }- _' B, Dthe powercord goes into it. Can you see that?"
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( P: O. S6 R% v% Q1 v4 g1 i那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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+ G# }+ u: d+ y1 ^"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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1 w: i A$ ?0 ?! y& ?1 I"....Yes, it is." 1 F% h3 f7 m3 V( g
. d( u5 a4 C4 Z( P) R有啊!
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4 W/ s% G) f5 m: @! K; G# @"When you were behind the monitor, did you notice that there were ' ~. N6 G& \- p [. ^. r2 o: k
% W! F) M7 c+ U5 ]# ]two cables plugged into the back of it, not just one?" 4 I' Z& t: H2 K
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( O6 Y/ k4 ^" m; Z5 C
& n5 O8 k) v; ?"No." ) ~8 k9 I% z/ u' h* c+ ^2 ?4 D
, M" } J0 P$ n9 W: J沒有。
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"Well, there are. I need you to look back there again and find + b* y( Y2 b' o t0 t" D' f
8 D: g& @- j2 [: \+ ?1 H! ^& |- `theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 3 V; ^) H' {' E4 B' v |6 z
( ?& c: ~8 n4 j, y( F+ s"....Okay, here it is."
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OK，找到了。
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4 v; W$ I& w- f) h"Follow it for me, and tell me if it's plugged securely into
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2 G- [4 d5 R/ Z# Q" C9 Itheback of your computer." ! y1 B* C0 m, A) v$ X' e, G9 h$ b
7 f5 e9 G; Y) \4 c' t$ R再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 E* P1 |2 G! `# I9 [- Y
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"I can't reach." " [' M' e( p2 l6 v/ t3 x" n5 F
; g" Y8 _' l/ t, h; n9 O我搆不到。
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0 q/ j' x2 N9 D" f8 z) M0 N"Uh huh. Well, can you see if it is?" 8 Z V W5 j; K
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嗯，那麼，你看得到嗎？
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8 S5 U' ?1 e1 O) F/ s& |"No."
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/ P* c0 R2 L1 k# k9 }看不到。 : k) q$ l- f, d9 z# \' ~
. b7 q" \$ T) u$ s6 k3 R"Even if you maybe put your knee on something and lean way over?"
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% q# ^4 {2 ?' o5 N; z那麼拿個東西墊高，爬過去看一下？ 7 t; G9 {3 d0 M, V+ w; e
* C) H# t; ?2 U! L"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 1 b0 D8 c% l9 ^# f! R/ X
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"Dark?"
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. X3 X# d$ p% H0 t6 x太暗？ & U% v# B+ a V4 ]
& B& N o+ F& ]+ r z"Yes - the office light is off, and the only light I have is ( x" h6 Q% w% r' R. `" k$ A
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comingfrom the window." 5 D9 S3 _! y' n/ }- }$ i" r8 N
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! i/ k, @# A q. x' ]4 p& n6 |4 L4 s Z
$ a* h; C: h% k! ]"Well, turn on the office light then."
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8 j9 X/ a/ {: u6 g那麼把辨公室的電燈都打開啊。 " O8 O6 {' C& D
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"I can't."
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沒辦法。 5 V+ W; G( `/ W2 \" d, u
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"No? Why not?"
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沒辨法？為什麼？
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. {- s* T! O: K) M- c"Because there's a power outage." ' A, h7 `4 a* z: c' _ H
" b+ R' t+ u1 S4 x& K因為停電啊! ) D: M9 A) M \, G8 Y2 f
" Q) \; b: P& o3 g8 b% E"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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4 }7 g: e2 k" y! [: Q wyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 h4 L2 y" h5 O1 z. m/ W9 @
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + n( }( c2 x0 K( t' E- Z/ p8 A
- @! A4 p0 v: D$ M: Z B"Well, yes, I keep them in the closet." 3 C3 x' t( U% r7 c5 b6 B* Z: l4 }! \
4 N3 G' I' j! R9 w" D嗯，是的，我已把它們收在櫃子裏。
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9 V9 N% z" D' g; N"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : R) d% q1 E+ v, C
( O* U# H" ], O0 W/ G% ~: {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 0 c x" X, \5 M1 \+ @
# o9 l2 g( \* m% k! s3 |真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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9 ^0 X( M Q8 J6 ?是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" ) U5 H" g- v2 S% d- K; f# T
' l1 N4 @3 w w# B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 G" f+ p3 u7 b
% l7 H% v; I1 G# i1 H. p"Tell them you're too stupid to own a computer."
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$ W% B! q* z+ m7 p# N3 H" a就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
