Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 r3 N; J6 A0 A8 s# ~/ y* _) W
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"Ridge Hall computer assistant; may I help you?"
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' P; B* ^5 H6 \Ridge Hall 電腦公司你好!我可以為您服務嗎? / U& @$ `. y0 _( Z% W( `1 I
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"Yes, well, I'm having trouble with WordPerfect." 1 k" J1 a; S9 N# x6 }1 X9 `0 m9 q
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是的，我有WordPerfect的問題。 5 o9 ]6 }5 I. M9 p
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." - {( L. F9 ]% R& l
Z' z) \) ]4 n0 l8 |4 d* x( A. A& Y我剛剛自已在打字的時候，突然間所有的字都不見了。 / l8 {6 H5 v" \1 F8 Y; J' H# o
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"Went away?"都不見了。
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" ^/ c$ m6 i" h9 Y0 B5 b1 w"They disappeared."
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它們都不見了。 7 l: Y( p4 D9 A2 ~" J
I. h9 R% X, Q"Hmm. So what does your screen look like now?" # R3 U9 q/ s/ k, _) Z7 t& x3 o% T2 g
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 ' D/ k! Q/ R$ o2 t1 t' }
! n% A% z N4 L6 U"Nothing?" 1 Z. ?% N1 p+ e% }$ E' @1 j8 d
" w$ ~" o, I3 |6 P' ^3 P& g1 \沒有任何東西？ 7 y M; G; {- j
: c% q) i: a5 J7 i"It's blank; it won't accept anything when I type." , | A6 ~% \1 O) F h+ M: U+ M
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螢幕是全黑的，我打的字它都沒反應。
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! b$ @5 O6 v3 @7 j"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 . e2 N) O. R5 B' U! k3 S
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"How do I tell?" ! D$ {$ L& x: Z1 D) H- r
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 j' v% Q: a9 ["Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ) V' `% R8 T' ?) I7 F
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 ]5 n0 U) O' g: `7 }, A( j$ y
+ m k4 @2 h$ \, `, x; \螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; m# i; U, K5 H0 T# d. g7 n4 j) N
, L. W3 `; T- w2 \ P. K# M" U- {"Does your monitor have a power indicator?" ' E3 b% N$ f5 T; D+ `. n
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顯示器上的電源指示燈有沒有亮？ $ u2 a9 r* K2 Q6 F; i- N0 t
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"What's a monitor?" 1 I0 y3 P' l* H! X
8 N' l( d$ s( B1 o- w什麼是顯示器？ ! ?' [2 V G; z- ^; K! ]! K* f4 ~- z' _
' b& J: Z3 F* b9 ~' g8 m"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 9 k+ ^% j+ H% `% |& k1 i+ ]
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就是那個看起像電視的螢幕， * x/ C2 p6 P( f, y! W
/ F+ b. j/ p2 c: Y; `8 A有沒有一個小光點告訴你它是開著的？ $ c5 s ?0 R5 i# }% I$ N
3 g: C3 M. v4 B& u. L* c( p1 PI don't know." * R9 w7 D% W. E& M
* N. F8 d0 X+ F$ v: ]9 @我不懂耶。 5 s* M/ d$ I' B* }
6 ?- f5 T+ e0 _! I"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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, b5 ]. q9 C' X6 B. b# a. ^, Q"....Yes, I think so." % e% ?' A+ a5 |' z
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是，我想我看到了。 6 k2 P& H, p+ ?# X; n; c2 {" |
; b2 Y4 |1 u& a4 u2 P2 Z1 [" M2 Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * B- ?3 c+ M1 h: K
, W, \) j& y, h- S2 H1 s2 z# s$ z, n( i太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 Y4 f, S |. R4 p* M0 N5 ]
) k" g! z4 W8 a, c: d: F"....Yes, it is."
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* L! |2 ~% ~, d2 @有啊!
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, ` l' |+ J5 M. G* f"When you were behind the monitor, did you notice that there were ' N, O, g9 z$ t: R
$ R- N* g: n. f- a+ u htwo cables plugged into the back of it, not just one?" 3 t' Q4 `. }. p/ T: }/ B
+ D: r* c! f( O C6 n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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+ i+ K% H8 T6 I沒有。
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9 x% _7 [( i0 c. x" O$ ^"Well, there are. I need you to look back there again and find : |) _. e: H7 i9 W
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 , J8 G" H! S+ x5 ?0 d/ {9 n2 D. C
7 d6 _7 g# A8 Y& `3 T"....Okay, here it is." - P. j9 _0 ~ N1 c' U
. X" L, k& l: i; j% y2 COK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 v7 A, E/ L9 \/ `7 B
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"I can't reach."
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& B/ P. {0 H9 m* @我搆不到。 / Z. |' u- E1 \, m/ e
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"Uh huh. Well, can you see if it is?" ; r0 o- V% [% m+ C3 w
! E9 J7 H& p- ^; v: C; L嗯，那麼，你看得到嗎？
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"No."
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+ T9 [: @6 K7 U& F看不到。 , q8 F; D) `9 q
* r, t) i: ?+ \7 k+ ]0 ]3 D6 Z"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" R! Y, i2 e" W( }" e喔，不是角度不好看不到，而是太暗了。
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1 m) d( D) Y" n% g; }"Dark?"
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太暗？ 5 D* y) a' g; O
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"Yes - the office light is off, and the only light I have is - C+ j( C, g: m x
, W% [) C/ b) l$ j3 H) ]7 ?" t1 Ucomingfrom the window." & p6 d1 m% O. x& [$ J V: ?$ h3 ~
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : R: i* q9 Z% R2 U
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 2 P$ U2 Z% G" {1 p5 k. D& G
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"I can't." / {# U7 `1 F, U: F' g9 l
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沒辦法。 : u7 D; X& w/ J. _. h f& Z# o
! A+ d! E1 C& P+ M9 o"No? Why not?" & a+ R: V9 e, |5 S& h- f; [' [
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沒辨法？為什麼？ % v$ u4 @7 L$ j
: i$ f3 P Z! c- I: O: Z"Because there's a power outage." * g |& d6 {' F
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因為停電啊!
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o- F- Y4 D" J2 t"A power...... A power outage? Aha! Okay, we've got it licked now. 9 o+ A7 D0 S* w/ ]& s' i
. v1 |( V3 J$ K6 A9 i, l+ ?Do you still have the boxes and manuals and packing stuff ) t$ d" [6 H F
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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- R. M6 P! N" {, Q8 L電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( j/ h. R8 r" v$ e/ s) R, N
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"Well, yes, I keep them in the closet."
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# G8 m/ t d* R4 v2 e嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ; o1 i1 S: ?2 g( h( L
. a# W) X/ u1 Bit was when you got it. Then take it back to the store youbought it from."
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V7 V5 ]$ O j& S( O9 z' w很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 n% B5 _$ Z! P8 N# `! |; S
9 V3 Y$ C# r1 w6 ~"Really? Is it that bad?" 2 q3 ?% w( l Y; N$ h( Y* n$ j' [3 W4 P
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真的嗎？是它壞掉了嗎？
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% `2 C! y. p" T2 t7 {"Yes, I'm afraid it is."
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$ W2 O. }5 ?0 F& n& F. ^8 h是的，恐怕是這樣了的。
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5 s( W5 V' D: A0 S3 t0 ]"Well, all right then, I suppose. What do I tell them?" . R- q& ?2 C; z$ D- Q8 v7 N+ q
' p9 P- S* t& H$ ^) m; \6 h/ W B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; H8 j' q' \! ^
; s; H9 T2 C3 @ ^% {"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
