Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! }( s; {" ?5 z
$ M# Y/ @8 \. u1 S' X4 C! l"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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; C$ r" ?) k o8 j6 h8 N"Yes, well, I'm having trouble with WordPerfect."
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' j9 F8 a. B' L- l6 B; n1 g8 c) [是的，我有WordPerfect的問題。
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: o6 s ]8 q: j* p"What sort of trouble?"
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) I$ m5 K+ x' W+ C+ U) [* u您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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( Q/ x1 e' t- N7 V) B. M( x6 s我剛剛自已在打字的時候，突然間所有的字都不見了。
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; H$ |: L B4 }% A) L n* T"Went away?"都不見了。
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"They disappeared."
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; L3 X |5 \ E- [它們都不見了。 " c" N4 {7 F) f. _5 |7 N. X
" J0 b- h! l' M" o; H3 u( s"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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# H. [) b0 g. Z( G"Nothing." 3 h. \- E' S% Y' F( H1 ~( v8 q
" p! B9 b# p N4 n/ m/ U3 \沒有任何東西。
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"Nothing?" 2 M! U7 `4 V+ v* h
4 x8 k |& L( @- Y3 F沒有任何東西？ & r0 H6 E: K: M9 W
! Z% i7 \6 i. V$ x"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 4 x3 }# D. W9 E' K* q7 j
8 o& h$ K# N4 f. M. }7 A您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 8 ]) b/ _( c$ O; F \1 w
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" . g P, S+ t+ U/ L8 ?2 z- L
& x" J1 A I Q1 g4 q8 e2 B% ~你可以在螢幕上看到 C: 的提示符號嗎？
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0 w& \- K$ E$ {"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 O) Y0 V* E4 [: r8 ["Never mind. Can you move the cursor around on the screen?"
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% R) ?5 O% T, B/ D4 I不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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2 K/ S8 k0 f# H3 U* D螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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1 R( L0 k6 I* E; [4 G"Does your monitor have a power indicator?" . W: m' C" ^- ?6 U B, q
" _5 F. S1 h2 Z1 i顯示器上的電源指示燈有沒有亮？
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* d1 J* G$ D7 G$ @& D! a. Q! F"What's a monitor?"
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什麼是顯示器？ 0 } d& o2 U0 m6 ~& G
2 I* O n% J) V0 o* _"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" # I/ _% u% k# E {% R
L8 l" d5 U l( e6 G- G" @; z就是那個看起像電視的螢幕， , _- m2 a0 [" i ]6 {
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有沒有一個小光點告訴你它是開著的？ 4 j0 a8 V( T, {# w
! F. _, M1 J* v2 i( g- cI don't know."
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7 E* F- H9 b$ n0 x! v% W+ o我不懂耶。 4 U" u8 W9 d7 G
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"Well, then look on the back of the monitor and find where
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# {7 y# T& g- ]: F- ?. ~5 gthe powercord goes into it. Can you see that?" 5 ~1 o/ W9 N, A: _
8 k' }. y% }8 T那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- [" X: S* H, q' w) ["....Yes, I think so."
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% n' M6 w$ I7 G- L o+ W是，我想我看到了。 . A6 I' W! u/ V! j$ {0 Z
8 Q* G; a4 c: U# m% S* F6 g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 O5 w2 @" Y ?& q0 N+ C
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' y0 I& ^; Z7 G' b
+ m, s- z" n2 v" [2 n! Q+ Z"....Yes, it is." }# T8 v' R/ E$ p W* j
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有啊! + S, ~( c ~4 s& c
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"When you were behind the monitor, did you notice that there were 4 X& d+ q( c( j8 b* m
* }. T* v7 x" `two cables plugged into the back of it, not just one?"
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% [$ n# h6 n7 ]$ Q7 O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & O% k- o* i7 V- C' u1 O& }
. r$ _7 n+ a0 _9 e6 w4 f% Q X"No." 9 L% o1 t, e- X9 Z
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沒有。
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+ _+ }2 l# N7 J6 ~"Well, there are. I need you to look back there again and find
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4 X! u+ @; j" r. h) ttheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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' Z$ g4 g: Q( z"....Okay, here it is." 4 j6 l. e, P, z: p
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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/ X( L$ H+ Q3 r& q/ @( w9 Otheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- B( z' X5 \. b9 \ @"I can't reach." / Y' E q+ A. R; B9 P
( x& X+ A) B6 y' u我搆不到。 3 T5 ^& J% i; ~5 x1 o; U9 |
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"Uh huh. Well, can you see if it is?"
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: ]* ]7 a. z5 C; [+ f8 V嗯，那麼，你看得到嗎？ / y- k, j5 M" ]8 ~, ^3 ]0 E1 N2 P
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"No."
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' J7 l8 Z6 g# @1 V# Z0 j7 e看不到。 7 |6 o; Q/ d9 H0 J; G
0 G9 B; J' u/ v9 E5 E"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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8 q; Z! Q( q- Z: b8 q6 Y"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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3 n' I' e7 o0 L7 e+ ^"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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/ d3 u3 n$ x+ e+ X9 @/ scomingfrom the window." ' k( ~8 I$ t: }4 f/ Z: w1 r
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + V6 b b/ I* M1 I4 [! q
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"Well, turn on the office light then." 9 H5 I6 C; n- m% b: W2 H7 O
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那麼把辨公室的電燈都打開啊。
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"I can't." ( {& U9 X0 _. L+ @
7 r0 E) X% R1 l7 [' [, s沒辦法。 c( A- Y& u! O! e7 K
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"No? Why not?"
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沒辨法？為什麼？
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2 `7 f6 B" p; W; t8 {"Because there's a power outage."
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1 Y4 g, ? w: L3 G因為停電啊!
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* o2 i1 M p& o% ~& F9 e9 j4 s"A power...... A power outage? Aha! Okay, we've got it licked now. ! w; l# X' A# ~% m# I% }7 v
1 q/ e5 t6 e8 [2 X2 H0 x4 hDo you still have the boxes and manuals and packing stuff - W' F& H6 Z- s! ?) C6 c
# T, y' A6 |5 u# Gyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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; K8 s- V6 f( I電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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& t+ p9 G' J. M1 U7 b; f嗯，是的，我已把它們收在櫃子裏。 ) k& H h# \" \( j9 r2 `
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 5 r2 \6 \+ w' T5 e. E8 y' O$ z
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% I( [% k7 T) W8 z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 h; M8 p1 H9 K5 A; @8 e
2 p0 y; v' Q/ z* f6 N1 I9 S, _"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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" c3 R; y& K% s5 I0 H+ c是的，恐怕是這樣了的。 + m) t# v# H y: J0 w+ j6 K
( n/ M0 z+ X# R) ]" e# D3 O5 F1 Y"Well, all right then, I suppose. What do I tell them?"
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* _& D% Q3 g6 x( v1 l @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
