Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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$ x, E: i; g8 G4 N2 E' d2 z" xRidge Hall 電腦公司你好!我可以為您服務嗎? ; L$ b$ N* T. k' ~5 b5 T& q
; E9 Q$ @; ~" | a9 j9 F2 j"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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+ x" Z$ J" v$ g! N2 f1 e; L"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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' q' p( \: B7 A. B"Went away?"都不見了。 6 s* W& K: |' U/ l9 X; @" k
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"They disappeared." - V$ _5 V* d- E2 v u, {
' t( m7 ^+ q4 m) R, x7 e& h0 k它們都不見了。
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"Hmm. So what does your screen look like now?" $ }- L* {! n- B6 ]3 ]1 G8 h
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嗯，現在你的螢幕看到什麼東西？ 7 T" y4 W9 }8 V: U |
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"Nothing." * x9 U9 U, z( n9 {
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沒有任何東西。
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$ }* ?: I5 r) M; S) l; L3 H8 p4 |( s3 T"Nothing?"
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) C6 D& C7 M* @. w5 h6 f+ D6 k7 ^1 j沒有任何東西？ " b! ?: I y9 U' ?7 F0 h9 `! L
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ( k! D. n K7 H# O) B! h
! X0 L( @& M" Y8 K; ]6 ^"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ( F. e. u# {! f9 T6 h h
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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# I t) }9 T4 R ^" L: N) v V: p你可以在螢幕上看到 C: 的提示符號嗎？
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2 h; {9 D, x3 e, h! c2 A! [0 q+ X"What's a sea-prompt?" 7 L" T+ L1 ?% m* X+ B) U
- t: [8 d4 d( J什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' O+ ^$ K: H8 @# A: e"Never mind. Can you move the cursor around on the screen?" k0 r0 D. P9 q6 { x
& S7 L* ]! F% J' |. ~不管它了，你可以看到游標在螢幕上嗎？ 6 V4 x% r3 \/ M) M7 a, Z! p
+ J! b( Y& y* V [/ v"There isn't any cursor; I told you, it won't accept anything Itype."
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0 V5 v: T# E7 F! k螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" # A6 Z' ^# T2 [& s1 T- C
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" % E- x7 Q3 j* u" v1 E* h/ Q5 I
# w+ u; _5 Z$ w$ M+ s什麼是顯示器？
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2 S' X: g) ^' Z: _) l- x5 v"It's the thing with the screen on it that looks like a TV.
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/ ?" J) V4 O- K, hDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 0 T. o" D8 n6 ~( T! U r4 f5 P1 Y
) x( |7 f. K5 ?0 N: W: B+ h0 A有沒有一個小光點告訴你它是開著的？
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I don't know." 5 t5 y- X4 H' j
0 I4 {0 B) k. ?1 F' f. S我不懂耶。
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"Well, then look on the back of the monitor and find where
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* V0 T2 m B5 ?! tthe powercord goes into it. Can you see that?"
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+ C3 y; i2 I% l+ Z0 Y- N4 J那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 D3 U& p& e& W4 ^" k. k; e3 V. R
) @5 f+ t5 i) J7 ]"....Yes, I think so." ! i2 @* M* R. t3 a4 S9 f4 r
5 j, `) C9 V7 T( g+ L是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; ^0 V; s# G# s( h# W
* P$ E C' D9 [* B. r太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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4 d7 [% m' Q+ X# L有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" - j3 [ N: S0 O9 t% n. p2 {
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ B# G+ _4 e4 @9 J- Y+ P5 t' u. ^! M"No."
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, R0 N# W9 w( J1 e4 g沒有。 ) @0 @, Z; {, B! ?" a
" r7 \/ K3 w$ C6 r# L$ B9 g"Well, there are. I need you to look back there again and find
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8 N3 R8 U; i4 \8 J: Btheother cable." 3 V0 k: h8 _& B* m! v& B
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就是了，我要你再到顯示器後面去找另一條電線。 : k0 A& b3 e5 y& l \9 Y5 I) h
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"....Okay, here it is." ' j4 S, Z6 I" S& ^% R
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OK，找到了。 ' `5 p5 G0 X9 L1 ?, [
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"Follow it for me, and tell me if it's plugged securely into
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, N/ X. y* e) Utheback of your computer." # y2 O1 P& @4 y
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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8 m1 k$ w1 `6 D& ~" c"I can't reach."
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我搆不到。
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6 n4 I# B( [4 v' H: ^"Uh huh. Well, can you see if it is?" ! E$ e* D; e% F3 y1 G
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嗯，那麼，你看得到嗎？ 2 c7 i: u+ y- t
+ w9 n+ P* y. V: r' ^: g$ o"No."
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看不到。 8 q* x9 R% _+ W, e
; {$ _* |0 F8 r6 S"Even if you maybe put your knee on something and lean way over?" 4 a: [% r' N# V- A9 ]
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那麼拿個東西墊高，爬過去看一下？ & e3 \1 A# k$ v3 X, H; Y0 d
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" $ x" {$ E* |) ]& ?7 ? s; d
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太暗？
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"Yes - the office light is off, and the only light I have is 5 V) X. h) s( o" f
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." % N2 s& B7 p7 g! N' Y3 u& k' @) f( m
, b$ I0 [ x* W, U3 e- P$ [$ K那麼把辨公室的電燈都打開啊。 ( f3 M5 i1 w( w7 ^/ {( l3 x
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"I can't." 1 a4 X+ N3 x/ k# u
' i5 o' Y- E/ L6 U! {" v沒辦法。
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"No? Why not?" ; g3 b* ]+ y; z
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沒辨法？為什麼？ 6 X1 H; q% {+ M9 ]9 d# m1 c
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"Because there's a power outage." 3 E2 I7 ~& }/ J v7 d* r* q% C
/ I$ S9 }/ m; X: _( E% Q因為停電啊!
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D) _- B% _ P0 f5 o9 ["A power...... A power outage? Aha! Okay, we've got it licked now.
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5 c+ r# v) L; C4 _! H8 ]Do you still have the boxes and manuals and packing stuff 6 o& J$ |1 H% W% c# C8 X( a/ H
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 1 p8 X$ h/ F+ F* T; m4 U* K
0 x! d3 F9 Z# j+ K- t電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ) P" \" d; S8 W) m+ k5 ^
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嗯，是的，我已把它們收在櫃子裏。 ! f. A, k1 j( b) A
( G% I. O' h3 ?9 }: U"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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8 E- A `( d4 h/ u0 C% u; f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' W6 ]5 x2 }% J# d2 m
& i! J$ d1 W+ e"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 1 m/ k; O* J3 _! z) c
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 " q$ U. q1 b$ I: v5 N" l- o
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"Well, all right then, I suppose. What do I tell them?" ! a7 i5 {/ d# q8 q2 i. k2 z# U
4 a+ z- N3 F( e- y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ . v8 Q7 s' ?, ~8 T+ L7 y
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"Tell them you're too stupid to own a computer." ' E: L$ D3 r1 J' H y7 j
: @; [) S' j; m ^8 z0 x+ n( D' U6 X3 U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
