Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 l* G( e: C, Z1 S
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"Ridge Hall computer assistant; may I help you?" ' d' n& d, C6 k$ C9 I+ x2 S) R
+ c4 M3 _! L: |6 o: y0 a. cRidge Hall 電腦公司你好!我可以為您服務嗎? ! Q7 \8 F+ R( j
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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' i! ?$ C1 N7 O"What sort of trouble?"
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& I% ~/ R9 }2 I' n3 k' r您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 4 G+ v8 B2 J, \* I3 z" i
' a1 [' p# w- Z* K# e! G9 J"Went away?"都不見了。
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" p- P b% b) D* J: \% U"They disappeared."
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" w% t7 x" U& a$ q' X, K' G1 ]它們都不見了。 ! e$ R/ A8 l7 A) t0 q9 X
! M4 j& b1 |. H% W$ S"Hmm. So what does your screen look like now?" & H3 @7 U6 ]9 M) H: E/ c. \
# q" u: r0 P5 s, x* l: m9 _1 n嗯，現在你的螢幕看到什麼東西？ ( e4 Z) x k% }3 i
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"Nothing."
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沒有任何東西。
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"Nothing?" 2 j5 g4 q. y3 o0 q. p
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沒有任何東西？
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! `5 h8 g7 ~( b0 a: y; G. b"It's blank; it won't accept anything when I type." % T: N# b9 u% n, X
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螢幕是全黑的，我打的字它都沒反應。 ) i% q. ]% s. ^' x6 d, O
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"Are you still in WordPerfect, or did you get out?" 1 `9 L! z; v: E A( |
6 [- g1 C$ e1 }% H* `您是否還在操作WordPerfect，還是以經離開了。 % H! q) V# q5 w0 G
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"How do I tell?"
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( M) P9 t. \$ [+ c' R: @# ?我要怎麼說明呢？ # _5 f1 t$ p* ~$ V
/ b; t5 n/ \ J: _, a* a* r$ Z"Can you see the C: prompt on the screen?" ' f0 D, c' n) u" |: b" n
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你可以在螢幕上看到 C: 的提示符號嗎？ 0 @! v& r: F' ?. h2 G4 f
5 I* t2 d' t2 R"What's a sea-prompt?" & ?2 @/ G: u M- l6 f
8 ~+ i4 d: J: Q# b) P什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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7 k- \4 V5 r7 f9 E0 c' O) X6 Q7 x6 s. n% W"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 3 m; j$ s3 P+ |- ~$ v" l
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"There isn't any cursor; I told you, it won't accept anything Itype."
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7 U6 t# D$ s) t; [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ( z3 G: T; E# a4 i, s2 ^2 r# ^
6 [4 v0 H# z6 d) z3 n4 V: @顯示器上的電源指示燈有沒有亮？ : A0 K& D, `2 _ M6 d9 M/ y- U! Y
5 c' b* D/ v# v/ C+ ?"What's a monitor?"
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' ~0 C/ D( c! w( N, q% M/ e) O什麼是顯示器？
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& k/ Z7 G$ P- p7 x2 Y8 T"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" & {5 R) I8 k! t+ ?+ V7 ]# D/ F
/ V% \0 v9 r4 k% `+ l就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 / V6 u# w& v8 Y3 Q
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"Well, then look on the back of the monitor and find where
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6 @, j, J4 r6 m9 Nthe powercord goes into it. Can you see that?" ! R( _# N' Z& n0 [0 S$ r
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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: K$ f/ R) U0 a* Z, L$ A. |! z' @"....Yes, I think so."
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3 `3 Y" J4 L* U; ]7 ~1 _3 P是，我想我看到了。 ! @1 ]) `) x% e" q7 A; |
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 N- ?* i0 ^8 j: J \& h, N
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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- r+ m$ K. ] h9 y"....Yes, it is." ; `# q9 V6 V6 f$ W* @9 Q
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有啊!
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: ~! @" l, g" R/ R: F( ?* j"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ' o; Y, w4 o: q9 [
5 h _/ I9 g" Y; z9 {' _, W% w你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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4 v# r/ h- i3 X5 J, {, M* w; x"No." ! j3 U; c! K1 Z! I+ D
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沒有。
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8 d' B" O- A6 X+ ~"Well, there are. I need you to look back there again and find $ F8 N: ^$ `6 Z; U6 C2 M! r
! `3 m: V+ m0 }8 Qtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " L# P, d% I' |$ M$ G# B
6 d. i7 a) W3 z. B0 A"....Okay, here it is."
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/ \+ |8 u" f; g2 n* ]4 {. eOK，找到了。 $ m k6 H3 n( N" r8 \9 E
& B) \( Q* B$ S* t# E0 A* J! ]3 q"Follow it for me, and tell me if it's plugged securely into 1 i. |" T$ g& K! N" g
1 T# Z' L, D* `( n8 Y. ]theback of your computer." 8 n6 z3 k5 K$ ~1 {3 B8 m
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" ]' t! G" ]6 `
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嗯，那麼，你看得到嗎？ - b3 @- K- r( n) y9 N- z
% L! B* r7 T+ P( B' J) F. r"No." 1 ?1 L. U/ v b7 ]: B
' V3 o k2 ^0 W$ d: r看不到。 ' @. u9 X% P7 i
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"Even if you maybe put your knee on something and lean way over?" ! P: `* X& u* j& Q0 B ]0 P- J- J+ U. q7 k
2 p7 N2 k1 f; |那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* C" F7 o" B! e. ~1 G' t喔，不是角度不好看不到，而是太暗了。
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! r, x A* P) ^: A1 w$ F; Y5 d"Dark?"
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太暗？
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! \+ K# N( y2 o. \0 {* W) L"Yes - the office light is off, and the only light I have is W5 G6 g8 t" r2 v+ o0 `
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comingfrom the window."
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L/ \+ t( B6 P% b- W是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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! M6 E% f! s( U, Y那麼把辨公室的電燈都打開啊。
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"I can't." + q* }: d+ s: S; k6 k5 I7 g- _# L
( k/ _% H( T& b8 |$ M沒辦法。
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"No? Why not?"
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; h$ G3 J& D$ b. P* B. Z7 D3 H- g沒辨法？為什麼？
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"Because there's a power outage."
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( e; v: h* ^, C* G2 _( h因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. & @, ^( `6 F2 V6 x3 h( ?
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Do you still have the boxes and manuals and packing stuff $ R# H4 d1 r5 s8 N4 Q2 b
! H, w* h" S9 u- y( \, e, oyourcomputer came in?" 2 H) q0 {9 n4 w0 A- J( \+ J
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." : D& j' g5 q' A- r4 j I8 h
" d9 j1 J8 y3 X+ c嗯，是的，我已把它們收在櫃子裏。 ; r, }, c2 e* `/ C$ W* L/ w0 D- X
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"Good! Go get them, and unplug your system and pack it up justlike
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) y9 H' Y; _5 k6 K& wit was when you got it. Then take it back to the store youbought it from." - I3 y9 m$ N9 K+ h9 m$ L
5 ]$ P% ^$ h( U, T很好!去把它們拿出來，然後把電腦搬下來包裝好，
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7 U! F; J) p" S4 B! o2 c就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 M& C, i" T+ ]9 z$ K. @: _
! X# e1 C, G6 a$ G+ c"Really? Is it that bad?" ( b' U1 m9 J/ U K% H/ @5 C9 Z
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ W' |, @! c' K; K- a e
, _+ j, y! Y+ [- B"Tell them you're too stupid to own a computer."
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5 k9 e, U# m7 Q6 D U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
