Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 5 g, g2 {! N% E! g f; P
4 w% j; ^0 ~0 L0 P/ B"What sort of trouble?" / W9 Z: N7 ]" b @( R& I
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您有什麼問題呢 ? * u1 @! D" g8 W5 {9 R3 p/ |, F
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"Well, I was just typing along, and all of a sudden the words wentaway." 6 k* I! z" e9 u4 N" F7 X$ _7 k
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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9 D0 r, @* i: B4 b( o5 D2 D"Went away?"都不見了。 . i d1 I$ ?: E. A# n4 s
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"They disappeared."
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它們都不見了。 3 p, ~7 O j5 H5 N
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"Hmm. So what does your screen look like now?" 4 j F- O3 _% M+ X; O
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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( O( A+ o1 Q& r! m* f3 \* n# W"Nothing?" ' W9 ^7 ]/ m- R' { D" c0 u. W
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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( `& P6 _& I+ s/ \4 J! F# z/ ?螢幕是全黑的，我打的字它都沒反應。
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3 G8 `! o- B9 {2 O"Are you still in WordPerfect, or did you get out?" 1 ?" {4 h( Q( l
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您是否還在操作WordPerfect，還是以經離開了。 0 b$ A7 E. f$ G1 U2 q5 p3 F) z9 l
- R% X% |7 }3 R# L2 v"How do I tell?" : J2 r6 z5 W- n. T) i9 X; x) p
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我要怎麼說明呢？
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) O6 u0 w! {: O, z7 `3 B9 {"Can you see the C: prompt on the screen?" 8 v" E& H2 N- a1 a$ q
S6 g$ q- c9 H1 L( `3 H+ r) _你可以在螢幕上看到 C: 的提示符號嗎？
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' f6 j9 ^6 C" z4 n"What's a sea-prompt?" ; w4 t' @6 [1 @6 \
# c2 b0 }9 C4 F什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 C3 i* q; x5 y( H( K9 L$ ?
7 d9 m: H3 b" F+ t8 i1 p6 d- \"Never mind. Can you move the cursor around on the screen?" 0 N7 N8 }, t* o5 F. h
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不管它了，你可以看到游標在螢幕上嗎？
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, y2 }! a! T' a; v) c# m$ ^$ |"There isn't any cursor; I told you, it won't accept anything Itype." : _( ` ]8 v2 {9 s; w" Y2 \
I. L( \& Q4 W: c: w3 N螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' K" s0 w9 u" x: W8 r1 Q$ m
s0 b4 U4 c. }& U' ~5 }"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ " p6 v0 F; R5 c- d+ |
5 T& v" B) k* W0 ~# ~ i"What's a monitor?"
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什麼是顯示器？ * u- ^6 [. i, \% t
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， / n# ?7 _! ?! D) H. B1 D& G' R- g
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有沒有一個小光點告訴你它是開著的？
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# G( w, g8 j& l: k) f1 \I don't know."
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我不懂耶。
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* @9 _+ b) P6 I! |. X"Well, then look on the back of the monitor and find where
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2 J9 [ A; x* c. ?7 ~& @( Tthe powercord goes into it. Can you see that?"
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6 J2 Q$ L# Q: y7 e& [那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 z5 b' _0 B8 A I
+ e- f0 M4 Z4 ^"....Yes, I think so."
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是，我想我看到了。 # d8 [$ `; ]0 I( x
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " Y, A- ^, N( j5 s, D9 q8 _
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 {! p7 W' R. d* b# A
0 v8 A- C( k! C+ B# A3 b8 u"....Yes, it is."
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有啊!
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6 d; i; M% _5 G& q; W' t- s% H"When you were behind the monitor, did you notice that there were
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/ j' r3 N- [, `: f/ ptwo cables plugged into the back of it, not just one?"
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4 _3 U9 K8 N3 A9 Y% k4 {你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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/ K! v* h% ^. ] ^"No." . Q+ @0 x" A5 y- L
7 W$ c- c2 ^ p7 d' a* r z5 v沒有。
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& {' ?; }( g; ^; t5 P) p% {"Well, there are. I need you to look back there again and find . |9 M' ~2 k! F ~
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theother cable."
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4 p# ]8 @6 m- M就是了，我要你再到顯示器後面去找另一條電線。
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4 k( Q" E6 ]& l3 {"....Okay, here it is."
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! O. D. x# j1 X6 @( ^. k! jOK，找到了。 7 R2 U6 V- D: c' }* l8 b: {8 T) q
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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5 \, Y1 L1 l0 g再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; l4 {6 c9 Y* S1 O# V
$ b! B% `) M0 k1 k U; F: { n"I can't reach." ) w$ Q% A) u) v
y6 V4 S" H4 `! S我搆不到。 3 |" _. I6 J1 x' v. R; u& k; `7 ^
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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) Y4 j6 S8 ^3 i/ @"No." 9 g; f! k! Q/ C) Y, B$ W$ v
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看不到。
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; ~( \0 l8 W6 p/ I/ l* E( M"Even if you maybe put your knee on something and lean way over?" 4 w: x0 s6 R4 S# A5 n5 Z
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那麼拿個東西墊高，爬過去看一下？ " K: |9 @: v" k4 v6 X2 b6 d
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." + ~# ~3 C* I$ S8 `: i- S5 B$ ^7 k8 g
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喔，不是角度不好看不到，而是太暗了。 6 Q7 u, a4 a% u* |
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"Dark?"
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+ {* O8 L# O3 D8 L1 Z2 L. }太暗？ 5 Z7 N9 V6 L: |
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"Yes - the office light is off, and the only light I have is ) W% T3 D& W* L1 N# A4 l3 m
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 v% I: x4 M5 v; [4 f* d
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"Well, turn on the office light then." 9 f8 ]9 p7 P: n
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那麼把辨公室的電燈都打開啊。 . G4 } F6 }" z& V1 b1 g
2 Y0 _+ c- J: u& d! C+ p. C"I can't."
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L6 e/ U k7 g. r! ~3 A+ e沒辦法。 7 |& |" T! i5 P! i3 S9 r
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"No? Why not?" * `; d8 P% J, D' D% y0 N* a
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沒辨法？為什麼？ 9 m+ Z5 S/ Y5 I5 U: d
7 x( ] V7 f' j5 K"Because there's a power outage." 4 v% J# u, @% ?# Y$ @& ] g: ] w
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因為停電啊! 3 {- W, ^- V l
- _3 C( G$ j( ~. ~. z1 u& y ["A power...... A power outage? Aha! Okay, we've got it licked now. \6 B& a+ c [: ?; X. v
4 r. a8 u, E+ s' }& ]# ]# VDo you still have the boxes and manuals and packing stuff # Z3 }# G8 b: \* Z
; E0 j* I6 A& D4 L' G3 xyourcomputer came in?" q, d9 v6 R+ n) Y0 R- Z; @
5 C2 N5 \. a$ T7 \' q m* i) E停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . `9 T" O) W# v. g, l
) G; X) @( I( p$ G/ k% }! L/ w0 @* K"Well, yes, I keep them in the closet." # [$ I: M, [4 X, t9 X4 H: g' v
& F# x" P: f6 H W嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 G3 t- w; l4 M
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! o) U- H) T" ^; v: ^3 }+ ]
) W P" P R& g0 H% K5 |) q( a"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ! v7 Z5 i: _/ e1 \1 T" X$ N
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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$ S& c H! p2 t"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % e P- o. p* `3 y
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"Tell them you're too stupid to own a computer." " ^: f) k! r* _: ]0 ]
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
