Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 u* z" N5 T* h- S- Z8 t2 h
4 ?/ w& R! w, \"Ridge Hall computer assistant; may I help you?" ! H( Q; h( t& F5 z
6 [( b" q( }, FRidge Hall 電腦公司你好!我可以為您服務嗎? 5 R: e% s# d' ^/ c$ Q, _# r
2 U" h, S- P! y7 S Z, s4 @! S"Yes, well, I'm having trouble with WordPerfect." 2 ^+ @6 [( O2 y/ [/ Z
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是的，我有WordPerfect的問題。
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"What sort of trouble?" , b4 r/ ^9 u* W" p( }1 J" {
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您有什麼問題呢 ? 8 o4 m" b+ A) _' R }* J9 Q
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 m$ N5 C$ l3 M9 Y4 {% e
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"Went away?"都不見了。 % P1 \% ^9 U W Q7 h; p: _1 b
( v4 h1 L4 P! j$ ]2 r% `- u, c& V! A"They disappeared." 3 r& L0 X! |3 x+ j }8 S
" P1 G* ?+ Z( f/ z: o; r8 g它們都不見了。 , V$ b* l2 e' h- ~
* @) x! B* Q S" i" b7 d- \. }* A"Hmm. So what does your screen look like now?"
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1 h4 A* ` H% R嗯，現在你的螢幕看到什麼東西？
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"Nothing." % {$ F2 m) X: C- v' a- F: S+ r2 a
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ , K# E3 m( R- p
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"It's blank; it won't accept anything when I type."
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: [" D; f- _0 G1 R螢幕是全黑的，我打的字它都沒反應。 3 J7 j w# Z' |3 {5 L1 ^4 c
- T6 G7 K r5 U4 e; ?) g"Are you still in WordPerfect, or did you get out?" 1 O! K" }- Z3 ^+ l
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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. M' s" C" f( o' Z5 @7 h' ]+ Q8 o我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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* \" \* y2 u0 p: |) C7 k2 R3 B你可以在螢幕上看到 C: 的提示符號嗎？ % P3 V1 }. s9 `% K# V# z
% t; s- `" I$ p0 M' ^"What's a sea-prompt?" $ N6 u! L* P' K' R) n& }6 I# X- t
) J8 r- L: f/ c8 n: E9 J9 J% x; |什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! `, Z3 h8 t- k8 E: r" \% V
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"Never mind. Can you move the cursor around on the screen?" : i% V, \& U, \3 l1 {
4 r. q* Q2 Y& C不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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* W6 v' F7 i. e" j* z; r( ~0 t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 g3 Z. G' |% C/ i* M' y. v
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"Does your monitor have a power indicator?" ( b8 C7 a3 q/ t0 e9 m2 a% y+ R
- B: ~, D* l+ N! F0 U' H4 P/ G3 v顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ # ~/ q' L; n! t7 g
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"It's the thing with the screen on it that looks like a TV. 5 [" P I. P, a% y6 V: X
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Does ithave a little light that tells you when it's on?" 8 Q- a, r6 ^9 ]* q( T/ h/ p" ]
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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+ n$ B4 B7 a3 m, @/ I我不懂耶。 ' g9 i0 K, J" A: C" L: g \
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / K, s0 D. P" p, i8 _. v& q& r
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"....Yes, I think so."
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5 g3 d- H# U# ^1 H是，我想我看到了。
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" ]6 x0 u" x; D7 q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 q; g/ u( F" s
0 N2 M* e/ O/ U& t太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# `* I; ]) Y( K2 ^9 C3 g8 m"....Yes, it is." - X3 j( ?5 t1 V. K( z2 F
, q, n# u+ f# r! f- Z: t. C有啊! 5 d+ _7 s0 P2 o& b. [) m
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"When you were behind the monitor, did you notice that there were
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" k a; n. F- \/ rtwo cables plugged into the back of it, not just one?" 7 X L! I% }* V$ S" f3 l9 p
: B% t( r. S& v6 d! y; f0 h I你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; P4 s4 S6 i, b9 J3 V; v6 }# I
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"No."
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沒有。 9 u1 @( d V3 `# x- J
3 u7 {, Q7 `3 y& X& W9 z5 V' e& r"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 / _% {4 w5 b+ B- H/ Q4 U3 ^- W
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"....Okay, here it is." 5 `! Y2 `( T& H( W% A: x7 N
5 S# h6 O/ o# w5 F; A$ x) {OK，找到了。 ; A# x5 _6 A6 I! [( L
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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% N. q7 O& X. X4 z3 k" ^再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ( j: ?7 s1 c& _) s$ `. t1 @
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我搆不到。
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9 Q: G9 t4 G# f7 G" `2 h"Uh huh. Well, can you see if it is?"
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k3 Q- `. H2 \" {! H/ b嗯，那麼，你看得到嗎？
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6 w+ g: O1 e+ g! l0 }$ I2 P3 `"No."
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( w' S1 i5 i9 k看不到。 + H$ I! T ]' u1 R% G3 H) @" X
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"Even if you maybe put your knee on something and lean way over?" F1 O. C: p6 K7 t6 ?- \
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那麼拿個東西墊高，爬過去看一下？
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& [5 R8 p2 M$ D8 }"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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6 f' }: v8 S; z8 Q9 Hcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 D3 q" O' J9 ^9 {$ R' z; h: y) @0 g
4 B6 b( l6 \& F2 \"Well, turn on the office light then." 6 ?: r( _" o* a& g) z9 U+ \
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那麼把辨公室的電燈都打開啊。
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5 A0 c7 ?4 u" i% n"I can't."
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沒辦法。
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"No? Why not?"
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3 \! P, Q' {1 s4 _7 L沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! ( ~' T( c0 K0 l. t" m/ e+ {* o
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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9 g" Z9 H H7 Y; J" XDo you still have the boxes and manuals and packing stuff
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! J2 Q4 b5 l8 ?$ _+ Dyourcomputer came in?"
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~1 @( q; w8 V7 K5 V/ u停...停電？&#@!(& ，喔!OK，現在開始打包， D' \9 Z! E" e' P h, G1 [9 V
$ G8 N! y, N! w9 M. |( B; _電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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& O. |# a% s/ W"Well, yes, I keep them in the closet." + F* x0 O% f2 Z T+ y$ c
# P; s' M* M0 T. v4 S4 J/ a% ]嗯，是的，我已把它們收在櫃子裏。 5 n, Z4 v1 j; v
' }/ {+ m2 t5 t i& f) v5 G"Good! Go get them, and unplug your system and pack it up justlike & \. }. l0 l( ^* |8 N4 ^# N
- v; g8 Q b1 l3 fit was when you got it. Then take it back to the store youbought it from." 5 U; v/ B: d/ L
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / q- _, N4 D4 K- y
! [" \) z5 Y& x1 V- l"Really? Is it that bad?" x/ U; r5 g; x" H! |! a: [/ P& J
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真的嗎？是它壞掉了嗎？ , e' @7 p# H& c* k1 ?
7 _5 R% U9 ]) H5 U: _) _9 ["Yes, I'm afraid it is." 7 K, m: g0 n7 q0 a8 R
, X9 E! _) q3 F- {: `( `是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 5 T9 D Y. d' ~ c% a
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 {+ f7 B8 E) j; \% A"Tell them you're too stupid to own a computer." 8 t6 p3 k5 d6 }& D
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
