Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & g, z. [+ s) P8 {4 ]5 Y. w. u
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." - a3 t* b$ P6 e V
/ q ^ A% q# o0 m; n是的，我有WordPerfect的問題。
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"What sort of trouble?"
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5 ]0 ?, T8 j7 ^您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." ! Z9 e+ b" g/ h
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我剛剛自已在打字的時候，突然間所有的字都不見了。 + p! E# A6 \# E
/ @, o' c/ P% @5 B; u; J' |"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 7 D- K7 c7 |- c
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"Hmm. So what does your screen look like now?"
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Y) u9 f) _* M6 q; l& l G* `& g嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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8 U- H3 {" T3 C9 ?沒有任何東西。 # R( g8 l# b: d# R% P$ p8 J
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"Nothing?"
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+ H4 z3 k/ r5 F) T5 @( D沒有任何東西？
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) Q6 Z3 k- n0 M9 E1 x# B1 Q"It's blank; it won't accept anything when I type."
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3 p0 K, j9 ^: `: B4 `. @螢幕是全黑的，我打的字它都沒反應。
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# C9 P9 `- f& y9 d# J- z, R"Are you still in WordPerfect, or did you get out?" , ~: |4 U/ A) @5 c% u
2 c; ^' @' c7 V您是否還在操作WordPerfect，還是以經離開了。 & z4 P: j, x3 y3 Q
" J i% @& D2 @) ~"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" Q8 \7 H* g. }: N& g
8 Y' s2 u- i1 i& t* g+ [你可以在螢幕上看到 C: 的提示符號嗎？ - r0 P% C' [0 r0 U
0 k+ F0 C2 a, r7 y, w& f9 ?"What's a sea-prompt?" 6 h T( T* J* s2 {# e2 J9 |
0 ]( m q( H4 C# }什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : f$ ~8 V) E) x
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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/ T# T3 e- f# D$ s- Y/ _"What's a monitor?"
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5 U4 h0 ~- u; T什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. - @/ f! K" R3 ~0 w' Z0 ]3 |
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ) J& e$ M9 t6 D7 Q
! K, w) ^. w/ B* ~! f- j2 @有沒有一個小光點告訴你它是開著的？ 6 y! P0 X, i6 i
2 s2 E+ b8 \ AI don't know." 5 o% Y$ u3 L* T: g# x8 V+ C% i
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我不懂耶。 - ~5 x. Y' N# W! `3 ?/ J9 ?; `% q0 O
# A' o4 M6 ^% R4 U) B, N"Well, then look on the back of the monitor and find where , J! o8 u7 T' b: S* o
7 l7 H3 _1 N; K' lthe powercord goes into it. Can you see that?"
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. c' I" t& `( r% Q1 [7 ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # Z0 e) M# \7 { o$ Z1 `& K' X
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"....Yes, I think so." . z3 p9 X8 b6 P8 |, M! M
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是，我想我看到了。 & X7 }" R) x$ M7 @) }* B5 H& ~
( T2 m. g- J) e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 y& _: a( x4 ?, I0 ]
% I! T9 Y1 X) _ R0 [/ e( Q太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 J- X9 c9 |2 r0 R"....Yes, it is."
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有啊! * K! k. A7 z/ b8 ^
! X" @ M: t+ ]. i"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 8 w( q# s9 \6 r) W4 k) { \( \) k
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 a# w. D" c' B) o; Q4 e# a"No." $ b% I4 `" S( { P" W' \0 b
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沒有。 6 y; X( F! i3 n5 _; v
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"Well, there are. I need you to look back there again and find * ~" i4 \* b; s c
0 F1 X T$ x3 `5 jtheother cable."
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q% G* `/ R7 T/ a2 s就是了，我要你再到顯示器後面去找另一條電線。
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- q! g# H5 Y7 `) g3 k( M- M. |"....Okay, here it is." , P& B. O, g" W) B0 ^
+ t0 z& V6 J( X" K' [2 M& COK，找到了。 7 Z8 X A6 q! i6 x
2 R0 I% {" @7 w5 F1 P8 q" ~+ P"Follow it for me, and tell me if it's plugged securely into 5 ?: e! z( m& I( p
) w& K% P2 p: }) xtheback of your computer." 7 v: E6 B7 N! V0 L# A
5 ~7 q3 g0 K, v5 ]再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." * u$ W1 j+ e& P Q1 H2 a! G9 r
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我搆不到。 " {8 s# U7 e+ F; Y
8 V0 Q2 X o1 _/ b' l+ {8 b1 V"Uh huh. Well, can you see if it is?"
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5 @- x8 d3 {0 |7 T2 M6 G& E嗯，那麼，你看得到嗎？
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"No."
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8 j! M5 m4 T, x6 L; C* F' D- `3 X$ u看不到。
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"Even if you maybe put your knee on something and lean way over?" : f1 M, m. `0 F9 |: ~( V
2 q; T4 n9 E; E6 d6 `) R那麼拿個東西墊高，爬過去看一下？ : [5 q& v2 D% G
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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! F9 a) `' D1 T0 F: V"Dark?" : c% s1 F. y9 C) a9 Q6 z+ M
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太暗？
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"Yes - the office light is off, and the only light I have is
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' C9 f2 _. j; T" Q3 l6 Hcomingfrom the window." + T! |9 m4 `8 z2 f9 v( Y
$ H8 L8 j* j ]4 J: Z j; V" Y: U是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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! P3 D- r8 q3 V% K9 i"Well, turn on the office light then." 8 I# b7 Z# T* m
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那麼把辨公室的電燈都打開啊。 + l- f- b3 z5 X. f( d: o: `% z
7 Q) ?' V- p/ v1 N |' y" h2 e"I can't."
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沒辦法。 2 O( A1 j0 v9 p
5 T& L+ J) ~2 N"No? Why not?" ! [* a% ~) K' S0 j2 l7 ~
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沒辨法？為什麼？ ( ~7 U: ^$ L& _8 H
' v% W9 B9 n7 P- b p/ c"Because there's a power outage."
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' H( Z- z0 e& ]& u* n& |2 P. C因為停電啊!
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# d5 L/ J' j" e3 `; f& d' ?"A power...... A power outage? Aha! Okay, we've got it licked now. - W( `1 j. v" i, y* F3 @
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Do you still have the boxes and manuals and packing stuff 4 @5 T6 O1 v1 S- z5 l7 ]
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yourcomputer came in?" 9 F1 |0 q z% Y t8 Z
' @8 x* ?8 C' n( ]( }5 @停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + e8 j9 e1 [ k5 K% ]+ R
3 ?. p% k5 ~1 N* |- ^"Well, yes, I keep them in the closet." - o/ M: {% J% I! _) ?9 Y! Y
; b$ ]6 F( L1 r7 i; p0 K嗯，是的，我已把它們收在櫃子裏。
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: ~# t6 x3 O5 ` j+ R2 z. R"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." w& V5 I2 r; r
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ( H6 S9 Z3 T# h$ i3 }- r @$ ]/ b( P
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" , t! G1 ?' B, G# s0 b
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." $ Y x8 e& ?' R& a
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是的，恐怕是這樣了的。
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) r+ V1 g. [9 E9 g"Well, all right then, I suppose. What do I tell them?"
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$ ~. [% c2 [" F# V' \0 V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 c5 `1 [) u4 |7 m* Q/ X
" I& A$ {- D. k. O: R# X& X"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
