Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 l7 ]2 p; C# d/ f' C# g"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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7 k: t' B3 K! h2 a0 q' {是的，我有WordPerfect的問題。 8 T; z- e3 O; m' s" p
& x! c( H! N0 v8 C) K K"What sort of trouble?" " V& G( v3 y8 I; j+ [9 d
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您有什麼問題呢 ? & v- {7 A$ S/ O
V* |1 L9 x9 U' {"Well, I was just typing along, and all of a sudden the words wentaway." / u7 s/ a/ B7 Z& G
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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* H' W( T1 s: [$ \2 |$ U B"Went away?"都不見了。
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"They disappeared."
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# ~1 Q- U; f8 G+ r2 c它們都不見了。
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5 w d* @' y U& D"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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% q, S$ v$ J K: D& X+ i5 d"Nothing."
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沒有任何東西。 ' l N1 h( s$ | [+ a7 V/ T
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"Nothing?"
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沒有任何東西？ + X( `' _6 F5 A% u8 @' B4 j
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"It's blank; it won't accept anything when I type."
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% A; S8 n: `2 I1 e: U( B5 F0 I" ?螢幕是全黑的，我打的字它都沒反應。 * H/ j' ~1 O2 {$ |
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"Are you still in WordPerfect, or did you get out?" 0 L! I' M4 l7 p6 ]& h
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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% {' m1 X% a9 r7 v) z# ^2 D"Can you see the C: prompt on the screen?"
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( _- }$ X% M9 ?, W你可以在螢幕上看到 C: 的提示符號嗎？
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6 o. X5 B! G$ d% E( N( L"What's a sea-prompt?"
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7 T) E1 ~) c4 m* M4 v6 ^什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # f; z3 U1 s$ {, x7 s
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"Never mind. Can you move the cursor around on the screen?" & y7 K! `# c+ W# H6 v# L- A
/ d- k. O, p+ h/ w% M- D Q1 _2 f不管它了，你可以看到游標在螢幕上嗎？ 9 j6 |/ V2 h$ `7 f; O3 f
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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5 F0 s- ^9 Y# t; M"Does your monitor have a power indicator?" 2 d a3 s0 c' B, B0 a, ?
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顯示器上的電源指示燈有沒有亮？
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. z$ q3 E2 w4 h) U. L; V; Y"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ) M1 r7 y1 e* F; m, k+ }8 m3 y
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Does ithave a little light that tells you when it's on?" ! N+ L- `/ O$ p) o) ~
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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U% u- J' \% U5 {" uI don't know." 1 O; s2 p) f6 z6 ]0 m$ y
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我不懂耶。 ! ?" _0 ]2 e4 k% u8 x* A0 o- P
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"Well, then look on the back of the monitor and find where
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) T- w7 k" R2 wthe powercord goes into it. Can you see that?"
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' Q2 E; D+ }8 N$ Q. u, e/ d( g: h那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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0 {' E! e) ^$ F7 J/ I. b( N: j"....Yes, I think so." " w O% N# e3 o; b
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是，我想我看到了。
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) Q6 n4 U7 r$ G4 D, k# b% y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % J3 w, O4 H% _* |: J4 O
3 X9 a2 p" o4 h( [7 }太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 6 P: g3 p+ X4 C- p) r1 g
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有啊!
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"When you were behind the monitor, did you notice that there were ( z6 u# h% G. L# ]& O- k
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 ' X+ r+ r" [, B( K$ C I
: v" g- Q5 F2 g! T3 C2 }6 a"Well, there are. I need you to look back there again and find 2 b2 P/ W5 M& U' H5 u$ X
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theother cable."
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8 c7 W3 p4 @) F2 ~就是了，我要你再到顯示器後面去找另一條電線。 ; e. S8 V [, w. X: f1 r
1 P! q" R2 j; x. O, D' M"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ; B$ I, I$ \1 H: \' ?
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theback of your computer." 9 M. r5 `7 @7 Q
4 M0 L: C9 h* @( l& T! K再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( l2 D4 S) B" ]4 d7 m
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"I can't reach." 2 D) c2 i' T+ I, w
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我搆不到。 8 I3 U% L) n. S! h! o
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"Uh huh. Well, can you see if it is?" 1 Z% m7 O. _! p. Z
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嗯，那麼，你看得到嗎？
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" ^4 e5 o4 C0 Q0 A6 p" k. t D3 a"No."
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! u4 U1 H8 X' [2 ?: K& G/ M/ ^: O看不到。 : b# t, k8 k, u0 W) j4 a9 p" b
- y+ V* t! @2 E+ r"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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% x5 E9 D' z5 \3 W7 e4 H喔，不是角度不好看不到，而是太暗了。
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) G* y- [! {+ M8 K"Dark?" 1 ^8 P4 |* K' g4 m( Y5 }
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太暗？
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"Yes - the office light is off, and the only light I have is
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5 B! ^7 `4 ^0 d- I2 A& h4 Q: Pcomingfrom the window." 2 o5 d6 P5 b' a5 i8 ]( _- \$ O
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 t& L& U" i3 l2 M$ v3 J
$ J' W' Z3 a1 { I! x"Well, turn on the office light then."
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q/ f c0 i+ a% B3 V3 m0 K, K5 F8 o那麼把辨公室的電燈都打開啊。
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"I can't."
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+ }' i# c/ u. x- o$ v. f沒辦法。
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: K7 y! d# G$ w"No? Why not?"
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( f; q9 ] e- _, T* x' z沒辨法？為什麼？ , ^. o, \6 e- ~/ Y
. h" }8 W- `7 f, Z+ M5 W4 W"Because there's a power outage."
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0 w" n- l& {7 x) J$ x# w6 g3 d9 i/ D因為停電啊! ' D* j- c% s- R$ p/ v, V: W: z1 z
. o8 U4 l. s- q6 y$ r. J: l- o9 w"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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. d2 z* ?% D7 g0 l F" s9 ^$ tyourcomputer came in?" - ?% M7 h' g* r" q
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停...停電？&#@!(& ，喔!OK，現在開始打包， 0 g7 p. j6 J5 ]" ?6 n) Q( b! s* T% j
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 f+ ?# R% m% @4 o! u/ d
0 G m1 ^! V! t8 J: c* J% P"Well, yes, I keep them in the closet."
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) p2 q' r6 V, b- d/ `# ~$ {嗯，是的，我已把它們收在櫃子裏。 5 Y! m3 p9 Z) S, x, P* t" f
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"Good! Go get them, and unplug your system and pack it up justlike + r& E- A' H/ b' s( X$ X# U1 a
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it was when you got it. Then take it back to the store youbought it from."
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- X( q( {% g" {$ k m0 v很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 B+ |, `2 D' [( k# r
# Q' v% d9 T# O+ e& I2 r! b"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 8 j2 u2 q/ L3 V$ L a+ O% _! a
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 1 R0 a" J& Y U9 F& G3 ~2 m3 W
) N! n0 y. J0 C: Q5 q"Well, all right then, I suppose. What do I tell them?"
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% }* M7 b1 j# q+ o8 T- g' ] [喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 a# ^/ ]" Q. O+ `" @/ U# }
' Z9 Q! y+ f% [8 o) O) ?: n9 i# k"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
