Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 X0 D& a# Q+ S4 e+ I* N
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"Ridge Hall computer assistant; may I help you?" ( X) r. _2 j/ b9 `( } `" _% F# a
- H4 X# L+ q/ N8 R: l" ~Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 Z# C1 x0 ^1 o2 ^* {" |
4 g' u" v9 }. S6 `( A5 t5 c. {"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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; \9 ^4 B' T f8 V"What sort of trouble?"
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1 h- c: c5 o/ q- z2 D6 E' X4 ?您有什麼問題呢 ?
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0 u1 |. B8 i; x! D3 x, A" W) d"Well, I was just typing along, and all of a sudden the words wentaway."
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0 j; k; b. f$ m- r我剛剛自已在打字的時候，突然間所有的字都不見了。
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0 C1 K. j$ Q0 q- R9 z( c/ M1 R"Went away?"都不見了。 1 a& T& L) I. {8 v. H% j
' a* V8 Y; C0 b/ ]"They disappeared."
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- F( u9 y; V/ [它們都不見了。 * A8 N5 M+ d0 X2 c
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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9 `" B' h9 T8 u- E5 `1 s2 w! q"Nothing." " d' |( {7 g1 v* u! l: D' c$ Z
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沒有任何東西。
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"Nothing?" ' ^! d' ^+ q3 |5 s# T8 j
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沒有任何東西？ 8 R/ U. D' }0 p2 ~
& q3 r y1 ~) c& Z"It's blank; it won't accept anything when I type." / W8 `* d/ _* c+ q6 n# Y& t
2 _) b5 c3 G, e( ]. Z4 V0 c9 N螢幕是全黑的，我打的字它都沒反應。 ; W5 f/ m7 _ C1 K/ |8 f
6 z+ u; A& p. S' S7 H- X/ h) M"Are you still in WordPerfect, or did you get out?"
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+ N+ E6 ^/ k, [/ s( X您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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! I7 V# `0 a9 D: h3 f+ V, l我要怎麼說明呢？ 9 q8 P/ g8 t: I, f
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"Can you see the C: prompt on the screen?" 1 w$ ]* O. ^% ]7 {
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你可以在螢幕上看到 C: 的提示符號嗎？ " f) p# q7 B4 D- N0 ?7 d
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"What's a sea-prompt?"
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* }9 `& O& a" D什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 E/ r& x" u! S0 F1 D
c$ }/ [$ Z0 v& {: v"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ * l1 ^4 n k! f# Q& H* E1 @# w
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"There isn't any cursor; I told you, it won't accept anything Itype." + a M* ]' W+ |1 g9 k ^
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . r6 I/ w2 ~7 A8 X. f$ g
5 ?$ `4 x; B# Y"Does your monitor have a power indicator?"
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- V Y: ~; k/ b# @2 a顯示器上的電源指示燈有沒有亮？
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8 v5 ]3 k" P! L+ l"What's a monitor?" . D- Y3 _. f5 E' F. b9 {7 {
3 n& Z0 {$ H( Z! | J什麼是顯示器？ ; ]8 ?# X: |) R) E' Z8 i
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 2 ?6 O t8 S2 p! G8 I$ g* D
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ % ]. g h6 h# X3 ^% a
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I don't know." , i: x) q+ [5 V7 L w
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我不懂耶。 7 W- z {5 J# y$ C. d6 u
4 g$ W3 R Y- h4 O G! A- ^"Well, then look on the back of the monitor and find where
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- V. F) u; `$ x$ T1 r$ C$ Athe powercord goes into it. Can you see that?" , \/ z6 F, n! F% p y, ?0 b
, ^. b# \7 g7 I1 M3 y- @那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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% \. S& `1 T' a2 X3 g. H是，我想我看到了。
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J; k6 a$ d% \6 U"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 ^- U3 v; Y% w
5 i o: X1 n+ ?- c+ X' z- D% X太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." $ N6 y& a! B: Z
$ e8 {* N) b$ m$ m. {2 c有啊!
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* W2 g/ P6 q5 M"When you were behind the monitor, did you notice that there were # e1 R8 p6 Y+ o1 O- G
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 l5 E. K$ H X5 J( O"No."
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" Z* i/ C& G% E4 D1 C沒有。
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"Well, there are. I need you to look back there again and find
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, K# A# [0 b* [" q) N4 ^3 @theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 H$ I( F) i3 h* I9 |- [2 @1 U% q
' ?% U8 g8 c( J7 {4 ["....Okay, here it is."
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OK，找到了。 2 V% I: w: F, V$ M2 H
& a; B( ?& _; w C* g5 J4 M% T' {"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) _: E! _" U% R' H
( I, U& {) W. F. g- E: `3 Y6 f/ O再替我找下去，告訴我它有沒有確實插好在電腦後面。 , ~) o5 r5 ~: R: s( V
5 \4 g- ]+ O: X/ x- \"I can't reach."
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我搆不到。 ' X; n6 {# ]( W% m) w
5 i7 H( A. i! x9 n"Uh huh. Well, can you see if it is?"
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; G9 v: f# ` g3 N" }" c o& G嗯，那麼，你看得到嗎？ ! T3 y" V& w, q* a$ n+ z
/ W$ z/ B, |. H: P, p$ J O, b" H"No." 7 E# p# n+ V$ i y5 K* x( c
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看不到。 6 z: S5 b! E4 l, a! D( J9 S
7 D- e1 T7 O0 J! v2 f2 W. l% M"Even if you maybe put your knee on something and lean way over?" ; ~/ A5 K2 L' ~2 p+ l0 ?$ ~! l& ?" e
! b& q( i- W7 X. L a那麼拿個東西墊高，爬過去看一下？
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. K( L: e0 f6 @0 p) u"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 n' e, P5 J& x$ H* F- e
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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: x. @/ O2 j6 R. c8 `太暗？
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+ Y0 @7 `5 }5 o' I"Yes - the office light is off, and the only light I have is ' q- C* i2 A n2 I
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 d5 ]$ a7 c. `' [) }
. ^' o! E2 C! @0 m+ A. N' g"Well, turn on the office light then."
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" x; y* ?$ d5 y N3 p2 h% Y那麼把辨公室的電燈都打開啊。 . `" h7 W0 w& ]. A* w5 z, t
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"I can't." 8 \9 u1 i; Q; Q7 W& s* F+ x6 |
- y7 U4 h' N9 u# T, g; a O. S沒辦法。 8 Z3 B [5 x" j- _! U
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"No? Why not?"
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$ _/ H6 B* I" J+ m沒辨法？為什麼？
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! P, R1 U [3 H! S"Because there's a power outage."
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' \5 o- i1 l( n9 ?0 \因為停電啊! 4 i- |: x, ?' @: W% q8 ~3 n% R
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"A power...... A power outage? Aha! Okay, we've got it licked now. 7 [& \3 f" C6 T) @9 N+ \
* \. o, C; @. t0 jDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 5 S" p* N- `# M& W
g7 g" e0 O: K停...停電？&#@!(& ，喔!OK，現在開始打包， * D, O$ H$ E( `: _. U& d
4 R; W7 d2 [+ V% `: r3 Z$ L3 N7 A6 E電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 4 ?9 }6 _% q3 R
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嗯，是的，我已把它們收在櫃子裏。
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0 W- j% S! F* }" \"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 5 a; T* R# b( h
t9 S/ O$ Y- p# E很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / A j! _9 D. T
$ E0 |1 m5 b; F$ Q4 c"Really? Is it that bad?" 8 X" A* w& F+ {7 ?, N5 ~8 L: p
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真的嗎？是它壞掉了嗎？ # r P( [9 N' t+ z% `0 O, K* H5 U
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"Yes, I'm afraid it is." % k9 o0 z: n! N" E
& S( l$ l: c f. f! U y' T. h- e是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 o) P2 T8 [2 }% U) @
& P8 B l2 q" K3 [1 s6 N3 {, G喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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9 d/ Y0 \ i) u; `1 N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
