Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 j( t, V0 Y( s) r; ?! v$ C! p0 A' I
* P* e7 U' [$ o' r4 _4 @
"Ridge Hall computer assistant; may I help you?"
+ n) f P) t" `/ w5 A( ], I+ M7 V# L9 Y- b4 H1 P3 N
Ridge Hall 電腦公司你好!我可以為您服務嗎?
2 J) @3 \. b- @4 N+ o% C
3 M4 Q8 R5 [1 v1 E) s0 i"Yes, well, I'm having trouble with WordPerfect." 7 B) A+ j+ i2 R
% [; t9 g, @4 \" R# P5 M: X
是的，我有WordPerfect的問題。 6 g: {4 q) M5 E" V
2 O1 [% ~) s- O2 J"What sort of trouble?" % y2 B* t2 L2 z( I% S
1 j9 |' Q4 Q7 @! _, |3 y您有什麼問題呢 ?
% [7 _+ m4 j; R" O# C' @& u3 F- ~* c8 R
"Well, I was just typing along, and all of a sudden the words wentaway." 0 N! d$ v* c! Y+ Z+ p
& h* l4 N8 |. d5 {6 K e
我剛剛自已在打字的時候，突然間所有的字都不見了。 5 a# S8 U8 O' f8 l
_. P( M& p) H# F"Went away?"都不見了。 - [" U7 e9 l1 g
; ~3 J' g4 o4 Y+ B; S: p- _" K
"They disappeared."
5 \8 x# i1 n. [6 N6 C) W' b- c3 ]# h
5 G& @- y4 {' O1 o0 {它們都不見了。 1 D# E e, I* H; m8 R3 ?
% E3 U- `' f0 h+ h1 D+ D, P
"Hmm. So what does your screen look like now?" # u3 t$ n2 X- s+ f/ F9 a3 @! N
& d w1 h0 N2 e$ k0 V嗯，現在你的螢幕看到什麼東西？ , y. S$ S0 \) n; P/ t0 l% o% \- A! N
; Q/ y0 F. g( ^; o4 N8 @
"Nothing."
* E8 ?( u ?0 U% A; y" [' W, s- r- L( R% L Q0 L
沒有任何東西。
% q K! P- k k( k
% g; n9 x( D& m9 @6 V"Nothing?" ! E9 ]4 l8 e2 b7 i. {+ n7 {
: ^/ T, Z5 f" F0 N' a沒有任何東西？
4 T5 j9 B: ?7 j4 ]' h6 }* _8 f# H S1 H4 U2 A3 V E0 q
"It's blank; it won't accept anything when I type."
: a0 a% P0 V) x4 s3 O- s3 l/ B& q+ r5 T5 q7 M* k
螢幕是全黑的，我打的字它都沒反應。
& P! g, q5 o# `+ i* \' E3 K# m0 e3 d9 N. [# j6 Z
"Are you still in WordPerfect, or did you get out?"
5 c7 \2 |" j* K7 |# w, _$ q" y+ o) J/ G
您是否還在操作WordPerfect，還是以經離開了。 0 @ p& C# B4 y: U% d+ F8 r
# t2 n3 ^$ p: q: e2 o( X7 `"How do I tell?"
$ x4 `* P* V: J. Q( J9 S
7 r5 E5 ~: X7 h6 V- \1 M& t我要怎麼說明呢？ * K! R6 {/ N* H8 P* h
+ C; _8 v) U1 H$ _5 H
"Can you see the C: prompt on the screen?" 6 C o6 o& Y% }" F- v }
- a; A3 }1 ?! U' S; G
你可以在螢幕上看到 C: 的提示符號嗎？
: ^) P7 E5 b+ j: ?8 s1 K S. Q# @+ Q2 A+ m+ Z, g' l
"What's a sea-prompt?"
8 e i( H" x) m# m4 @2 F( h5 E0 K# D- U+ y. g: g
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
E" U- R7 \0 i5 F; y0 K
1 V* S. c; P4 n% d( H0 \9 b( h"Never mind. Can you move the cursor around on the screen?"
- i4 o* H0 a- A2 Z1 o' E2 C: ?1 r, U7 w& X
不管它了，你可以看到游標在螢幕上嗎？
/ y9 K! s; n6 M: d4 O& q; @$ S8 c) c9 O4 L2 F
"There isn't any cursor; I told you, it won't accept anything Itype."
* R$ `# H6 d9 q* `% `+ u
1 Q8 `& L# O8 x2 @螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
5 ~" I% L8 l2 {9 ^5 O6 B' U5 |0 F4 f; E' F1 z. `- x
"Does your monitor have a power indicator?" 3 r) ~, [% V) {2 U7 k! B7 d H
* b9 L. I5 K% N; h
顯示器上的電源指示燈有沒有亮？ ' z/ o& v$ u: d! `6 p/ @
: R; X: R; H+ J* K; z! G# X"What's a monitor?"
$ E c# }9 |& S2 e& V$ d) _9 {$ I1 y
x I' \2 q* F/ d) [. G9 J- V什麼是顯示器？ ) E9 Z3 l: l1 Z% N! V
- Z/ N$ H+ d/ l7 k. W, g* V
"It's the thing with the screen on it that looks like a TV.
2 m6 M6 n& b; C! \7 O$ v
) z- f: Z2 t! \; h* w" N' {' y3 ZDoes ithave a little light that tells you when it's on?" ) _+ o: f( o. b5 I
( X: H; z! h. L
就是那個看起像電視的螢幕，
) e( N$ T u% v
! L( a1 A3 e2 o有沒有一個小光點告訴你它是開著的？
) O: R6 G! |# g2 L8 N) a( G4 N- N% c1 {0 \
I don't know." # U2 `6 Q/ F- @/ A
; k2 k' v1 H# ~8 s我不懂耶。 0 c: \1 a2 J' L4 _# {% H
+ }! i) U. ?7 a( S4 \) W
"Well, then look on the back of the monitor and find where
: c/ }* H7 ~$ h* J1 Q0 K4 U' E3 b1 K
the powercord goes into it. Can you see that?"
" H- }. R6 j) a- Q7 e4 [0 V
$ W+ O3 w, d+ f. g' O" q6 X+ C1 h: ~' a那麼，你能不能看得到顯示器後面有一條電源線接在上面？
' G m# X/ X0 g6 t
5 Y+ [+ l/ G. ~* o# F1 |2 E& U/ L"....Yes, I think so."
. r- U/ M& B& {+ }5 Y: L" R W7 X7 e z
是，我想我看到了。
: O& [: K7 m3 d4 h8 f4 x
T! n+ m" J1 B; F"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
6 J9 y1 @) T" }/ k! [9 ?; g# u) @6 h
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
( Z5 y0 ?, d% h3 S) a4 i) b7 R0 H6 W& b& M; d8 h! p3 I
"....Yes, it is." ) u: @1 j2 t% ~! s& K) ~
/ ~, Z6 \" @8 H! _有啊!
K6 o% y C3 ]$ W
H$ Q& n. \* ^9 ]" I/ z8 ^* b"When you were behind the monitor, did you notice that there were
; a5 m' j9 f& [" I
5 z3 f2 n/ H" z5 ~$ W# Dtwo cables plugged into the back of it, not just one?" 9 |. i8 g% M2 R7 m/ G6 h
$ I$ ]) F9 E& k* I7 t
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - J& [. R# }7 h5 r. K/ a
& U" h) O6 X) h, c"No." $ S% J, n# _6 A
: E% g% @* U3 y: X% g" D
沒有。 6 H' ?# ?8 u, m% ^) P' K ^
# R1 k9 L9 V8 [* b2 \3 R, a% F8 O* e"Well, there are. I need you to look back there again and find $ { c* ^9 u3 {3 f, |8 i( u% ^
" h8 p6 O5 d6 Y) [# K D8 n
theother cable." : k3 ?: }6 E6 a0 v
) P9 M4 g6 a2 f, l就是了，我要你再到顯示器後面去找另一條電線。 ) e2 n- @) P8 s5 t: B. X5 v: s: l
+ m6 R A6 r9 l"....Okay, here it is." 0 [* U6 w( C8 j8 R, L% W: f
+ y% F9 t1 | ^
OK，找到了。 * J0 h! O v% q( P" ?) G
; d- ~2 n( Q) u: o( J; E$ H"Follow it for me, and tell me if it's plugged securely into
/ X0 A; k# n- {$ s4 C5 g5 d0 A+ m* r
theback of your computer." # R, ?, @: o5 E& [! Q' }
: t5 [7 @5 g# l; _再替我找下去，告訴我它有沒有確實插好在電腦後面。
( C& _* X/ d* C! d; ?
3 i2 m4 V3 F, i: d! K) u"I can't reach." $ x% [; Y# z- E5 Y) B
7 K9 c! n. |; [9 G: b: y8 h G% h& q我搆不到。 : w% x6 v* b9 o( l. q# t8 L2 y
* d+ ?1 H, V% `, m
"Uh huh. Well, can you see if it is?"
/ F% Q2 i2 X6 P, e9 m- v. |. U" w* ~
嗯，那麼，你看得到嗎？ 3 Y; y6 @: A z; `# w) f7 h
, D3 j5 X' F$ \5 F1 \"No."
+ R% S. A7 g! u; O; R1 b0 Q
) e; V+ x8 n' ?! x* J- B: b看不到。
6 n3 m. o8 O4 a: q% Y
' y, Y9 U: f" X5 w"Even if you maybe put your knee on something and lean way over?" 8 V0 v5 T$ N' K+ Z0 c4 p/ N
! \8 A2 z- n+ r) u+ v& C
那麼拿個東西墊高，爬過去看一下？ ; I+ w {3 n# _- E1 u% s. c
0 d/ W* p, _9 c9 q7 b) E2 Y
"Oh, it's not because I don't have the right angle - it's becauseit's dark." - C) U+ i+ S+ j. {
; }% P5 g$ r" |- G* D( m# U喔，不是角度不好看不到，而是太暗了。 N: J8 i# y4 i/ w# Y* O( O6 d
$ _4 d3 o; P# A5 h/ m/ N
"Dark?" 5 G3 q6 \% D) q: B8 P
q1 x5 Z* q" }* }. @- L4 m太暗？ - D9 s; g0 x0 ^$ B* r8 Z5 B6 V
* X, G, V$ b6 v9 C& n6 l"Yes - the office light is off, and the only light I have is / S# d4 F& N& p& k& o; t5 Q
% d D6 O( Q' w- c; bcomingfrom the window." 1 q, O; n! _4 _: }3 i5 Z7 [# D3 b4 Z* O
3 X* E* r2 e" I是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
$ i: p) O2 a* O q6 K! d
% D" \* K& c* T"Well, turn on the office light then."
' D$ s2 u3 a3 O. R1 K j3 r& K9 Y: _; I8 Q
那麼把辨公室的電燈都打開啊。 6 M! o2 O: C, l6 F) E
: p& L. }7 f/ R9 \' t"I can't." : R# k5 H9 r% X9 m4 e
; p( E* j, F1 l6 o$ y/ J# n: g( [沒辦法。
+ \* y) m4 `3 W, f) V/ k3 s4 s6 ^9 u" t; q! y) |
"No? Why not?" # Y+ ^ [/ x! d8 ]7 C n2 Z4 M
- i; ^9 e" g% L# C
沒辨法？為什麼？ 9 J' t& S3 q2 z {$ H/ n
) W( z/ G9 U9 d2 M6 \9 h4 G"Because there's a power outage."
4 Q0 J# A% Q% }1 ?* t5 J$ H7 e2 `
因為停電啊!
5 d0 [& |, J& ]" G6 y& H" Y N2 \6 e: ]- |
"A power...... A power outage? Aha! Okay, we've got it licked now. + z& u9 A" {, X* @' d
) V" R8 @4 D/ E6 j' X9 X+ N" U; C% H
Do you still have the boxes and manuals and packing stuff
* [! b2 e+ J+ M7 y2 g6 G5 F4 T: N7 n5 R |2 O! T
yourcomputer came in?"
B9 `( H w/ B
% U% q9 v4 @/ T5 M停...停電？&#@!(& ，喔!OK，現在開始打包，
5 t; O/ j% @3 ?4 f2 k$ N6 B: B8 i2 ?
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
. V8 `; p& X9 j7 w
9 D* M% j% e7 C& P, o1 b9 _( K"Well, yes, I keep them in the closet."
& G. L7 K7 |* k/ ]
U; ? Y5 }0 A6 ?嗯，是的，我已把它們收在櫃子裏。
* R4 E# h7 N! q4 I7 H! C0 S8 _7 E" c/ ~" Y- o/ N+ I
"Good! Go get them, and unplug your system and pack it up justlike ! h$ ^$ F2 G$ `5 T- |
& R, l1 D" p6 f2 ?0 i% i# D
it was when you got it. Then take it back to the store youbought it from." 0 V. I9 D( a7 c( W5 c5 x# A0 `
6 a' @* ]( ^* k3 V
很好!去把它們拿出來，然後把電腦搬下來包裝好，
2 \0 N1 |, V5 T( ]4 a: K" I9 F# l; {3 p' O! I) ~
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
: u4 X0 ]; @+ G) s0 q2 I: D' j" D: O
"Really? Is it that bad?"
+ D% a7 h' u$ j3 R- E& n& o- ]- f
0 V. E6 v2 V, N H$ t" L% w真的嗎？是它壞掉了嗎？
' r3 @1 E* U: X- @! {/ M
; s h; K0 J( o; \"Yes, I'm afraid it is." 3 m3 _3 Q& O5 i5 H
4 [% J+ o# i" G# J& g是的，恐怕是這樣了的。
& D/ j. }: ~! }7 G; c2 X h6 h0 [/ A2 J- H- m4 v
"Well, all right then, I suppose. What do I tell them?"
. Q# N, j3 d. U/ @' n7 X! N
7 J+ `) ` t! b+ Y9 Z2 V& a. n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 k5 H$ B0 l: W" T% u- v
! j3 Q) x/ V2 I8 L3 g( ~3 |) b"Tell them you're too stupid to own a computer." ! |6 w" m" ]2 V* y
7 j% E w: |+ g- X/ @. g; ~就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
