Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? - }' a/ R9 O! Q. j
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"Yes, well, I'm having trouble with WordPerfect." + s. i3 I$ L5 c' b8 h5 I, m/ N+ s
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是的，我有WordPerfect的問題。 7 P1 M: _1 r0 ?- R$ \6 U
! a o6 |; b/ L; @# U& i+ E"What sort of trouble?" , C# R8 Z2 b2 \
4 M) ]' J3 o' `; G$ r/ k您有什麼問題呢 ?
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1 @6 A* x! G7 [( G"Well, I was just typing along, and all of a sudden the words wentaway." ! ]6 d% N1 X7 [4 }
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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6 F7 v5 q5 B) \" ~& i, E' }"Went away?"都不見了。 , _6 @5 M+ M8 x6 j* H
4 \. M# f7 ^) x+ X9 t"They disappeared."
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1 o- M% h2 \6 F) }% w它們都不見了。
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"Hmm. So what does your screen look like now?" # y5 C' W+ |/ M. [- S( V
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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8 k! G! I6 m6 ~( V: E7 }' b沒有任何東西。 9 D% j. X+ [& n* T& `
% a' {4 o/ ]7 S% Z"Nothing?" : Z6 G; ?+ e& H: V- c4 R6 m) @1 @
# W" f# S* O4 c3 T4 z沒有任何東西？ : C% V8 s; K3 w; @2 U
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"It's blank; it won't accept anything when I type." + K0 Y& A" \. ?; h6 d% F# l3 {; ?1 ]
' @! [4 j" ~* |. b螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" . I4 l5 u/ ^6 k; B& K1 c
! J- x) a% o6 |5 A您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" : j n8 i# [$ l' I( f3 j3 u; W4 o) q
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我要怎麼說明呢？ ) e4 i, \- ^, m* D0 i7 W; i5 S
, ?8 s" D8 v; y7 d"Can you see the C: prompt on the screen?" ~ b. {6 ~& Q* o! R8 i8 Y+ A. \
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你可以在螢幕上看到 C: 的提示符號嗎？ . }7 v; H! Z2 A' v
/ g# ?) [9 ^& V4 F( S"What's a sea-prompt?" o9 `0 X9 p# T. y+ s
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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8 j9 q* q, o) w8 g不管它了，你可以看到游標在螢幕上嗎？ ) z3 [8 h2 Z, v; e* b7 p, z
" u) m+ ]. t9 ^: e" _6 ] x"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % A9 ] @6 A* {4 x. f* v' s8 h
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"Does your monitor have a power indicator?" , }# R1 t$ i: B
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顯示器上的電源指示燈有沒有亮？ * B3 [& V9 v( Z" V$ g
1 u3 X% g$ w% u6 F"What's a monitor?"
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什麼是顯示器？
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4 `$ T8 x2 }! }; r: A' _" l; k h! i"It's the thing with the screen on it that looks like a TV. : z4 D) [0 P$ h1 m- i5 y9 q
8 |' x" `( r8 W- r KDoes ithave a little light that tells you when it's on?"
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, m0 }5 E z ?0 W/ D; w就是那個看起像電視的螢幕， ( q% _7 M6 F& D
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有沒有一個小光點告訴你它是開著的？
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1 Y9 e5 A, r; z! hI don't know."
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6 c# X1 }+ u0 U9 q2 }我不懂耶。 1 [& R9 f; ^! J: s% _; l' b
4 u& I2 W( `5 f$ A; l/ t' R"Well, then look on the back of the monitor and find where
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$ y0 `: `) r t3 C9 T8 fthe powercord goes into it. Can you see that?"
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/ E! } r0 M$ u. n那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 8 h5 H" j; {8 w5 I8 A" F
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是，我想我看到了。
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. U" z) F9 @/ M& [5 y- F5 H6 U q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 v" e& B: P2 \7 ^
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 g+ }3 v/ ^' Z& v. @5 a
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"....Yes, it is." 2 C# I9 M* `1 A- M M: y+ h
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有啊! $ U3 p: i3 _) R' {& {6 d( Q
# v/ p: s" P( D"When you were behind the monitor, did you notice that there were ! n* `% ?, P; x. U2 G" X
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two cables plugged into the back of it, not just one?" : \6 l; `2 C( z6 Z v# u0 t
( t6 `. F, a1 V/ v& o你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! N$ {5 A' C6 [. g. X: c; O; u
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"No."
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沒有。 4 |& ^ \; O0 ?: D1 \* T" P
7 i9 ?& t9 W6 d* E6 H7 Q& v5 o"Well, there are. I need you to look back there again and find 2 `* z* ]( h7 o/ U/ s5 D
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theother cable." + ]$ k' u" [2 S& ]6 W4 L
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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, Q7 d: |$ }# O8 y8 B+ IOK，找到了。
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( `5 a3 |" e. ~1 q5 ~5 b. L"Follow it for me, and tell me if it's plugged securely into 9 n; [; t( j1 o& _) x
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theback of your computer." 6 f! k) z0 d- U& F
" M9 z8 Q- H/ A5 m$ B; T再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 9 E. _4 S1 `0 Q8 M3 [
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我搆不到。
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"Uh huh. Well, can you see if it is?" # Q* n4 p4 W! w3 p& ~) I! Z- L
+ `% x% D+ I: P) O+ r. J: _7 `嗯，那麼，你看得到嗎？ / D8 |# G- t* A% M/ ~0 F
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"No." # y0 T1 r: K& O( \$ \8 {
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看不到。 ( @) L# B* ?. G+ g
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"Even if you maybe put your knee on something and lean way over?" 3 z6 M% R; T4 F' A8 ~# L
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那麼拿個東西墊高，爬過去看一下？
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6 ^8 B1 v) q( F4 K, t7 v2 e"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' \" u* s' ]5 Y+ K. K: {$ r喔，不是角度不好看不到，而是太暗了。 0 L$ O& |# q# [5 c! J: z* e% M
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"Dark?" ) I' v' E: N0 s
' _7 O+ ~' Y) k1 X7 ^, j9 b0 C太暗？
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0 H- N N" m* @6 q" F2 I+ Q& @"Yes - the office light is off, and the only light I have is
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' p) V+ B8 V5 ~comingfrom the window." 9 j- J) j3 ~8 R# b: j
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . G, Y$ g* a! q
8 _3 v. h! m# G% L: P- l/ e. n"Well, turn on the office light then."
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3 m$ t& y! K" \, `+ s! p那麼把辨公室的電燈都打開啊。 + m( Z6 Z% F7 M5 J$ Q6 g
% h3 L$ \! a( w' I"I can't."
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! N5 g# G3 q: v5 `沒辦法。
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* M0 v! {6 N. H2 L- b% T; T0 C"No? Why not?" : N6 G* h k# c' Y! X" O+ z* j
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沒辨法？為什麼？ # O4 m9 W3 @. u
5 K" ~/ [' A0 V8 @8 H"Because there's a power outage."
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因為停電啊! & C% `) e. O% N, _: \" Q
2 Z+ U& G" a4 o3 n" g$ M"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 0 B5 E+ `4 r+ P7 ?
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yourcomputer came in?" / \) U v3 u: s; y. q- v
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停...停電？&#@!(& ，喔!OK，現在開始打包， . Y8 j/ n! Z; _- b7 z- e, S7 i0 [5 _+ \
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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' |* E. a4 ? W& D"Well, yes, I keep them in the closet." 2 O5 I* Q3 r. A; i0 S" z8 t4 x5 D7 y
' P' w0 S% D6 {, V嗯，是的，我已把它們收在櫃子裏。
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- {2 W9 d+ r6 m& C: v7 R1 ]" e. G, W"Good! Go get them, and unplug your system and pack it up justlike 6 o) w) ^0 a% x$ k1 W
: I, k) Q1 B! h3 Q; c1 {' | Xit was when you got it. Then take it back to the store youbought it from." : g6 ^9 n5 C1 J! H
9 o( ^9 e* b- [* n+ F很好!去把它們拿出來，然後把電腦搬下來包裝好， + B7 S6 J4 v: A
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 e9 ]- z, [1 |9 z) b& ]/ c* z
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"Really? Is it that bad?" # Z8 u9 g$ V$ `3 I" }
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真的嗎？是它壞掉了嗎？ ' d7 v! ?/ {; u) P0 f$ G, h% C
& D: B0 D% T$ R. S7 e9 A( a. W0 i2 r"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" # j/ s- d- d2 ?7 \4 F& s
k) j1 s- Z _" ]+ p- ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # M/ `1 S& G4 S( s( {6 c
/ a6 d/ h! T' y7 N; K! [4 ^"Tell them you're too stupid to own a computer." 2 @5 m8 a9 T4 T. f
0 u3 b$ ~8 U5 e" w8 U& G7 ~: ~就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
