Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * Z! `+ D1 `+ Z
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"Ridge Hall computer assistant; may I help you?"
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. d$ q+ o3 ] G$ `Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 Z. C* g6 p# ]! M4 t8 F/ K
9 d. n+ M: p. ~( ^2 Q"Yes, well, I'm having trouble with WordPerfect."
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2 i4 K, N" q: I6 g2 ^3 ^是的，我有WordPerfect的問題。 $ Q6 d7 f! n2 N: V( J( I
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"What sort of trouble?" 7 y, D" F( G- r2 e# |4 Z. R5 y
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 / P0 j( S: z) H3 u6 _
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"Went away?"都不見了。
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$ ?" S- ?# D; A% ]"They disappeared." ( ?, Q B% |' S7 B6 W
3 W* x6 n) X' D7 h; X它們都不見了。 7 s& P! f P% N
* l' P2 L3 K% @, \"Hmm. So what does your screen look like now?"
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$ q2 d1 @3 K1 g/ ~2 ~嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?" ) e% M* ^" [" N! @2 F( U4 Q# k
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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3 f& \% D1 j7 E* A/ N5 C螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 2 n5 M* \' W: p3 L, G) ^* ^
7 U5 e2 R7 F* M& {您是否還在操作WordPerfect，還是以經離開了。 3 z% n- ]$ g( e. M. b
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"How do I tell?" 0 _1 x/ i" L! d* i! H, A; Y. c
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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9 k: E0 {) C+ j2 ^( m4 k6 j你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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- a3 ~- z5 X; ^/ P+ Q! B5 S什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* P: ^& p% e- L) B7 i' b% s"Never mind. Can you move the cursor around on the screen?"
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5 |1 ~8 Q7 ^# n" c, f不管它了，你可以看到游標在螢幕上嗎？
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+ M3 B x' o( d+ M+ @- g9 V"There isn't any cursor; I told you, it won't accept anything Itype." 1 l$ W* U0 ` @
' e3 _+ ~* U! q/ G, B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 C! p2 x' Z9 D3 e9 p; `8 s
: t* i, M) C9 E7 |: v7 [4 R! u"Does your monitor have a power indicator?" 5 b9 v4 W: S) e! e% `* Q8 h# k* h
9 F- ]/ h( U ]& j. A/ Q顯示器上的電源指示燈有沒有亮？ % G6 z3 \" T/ ]! m& [$ f. t+ X' e) n
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"What's a monitor?" 5 |2 o3 s* u' z8 D1 v
# r3 v! ?* O9 P [- h* ^什麼是顯示器？ + j1 ] \7 R* I0 [: u& @& Q% Z o
) F' L% a6 D) X5 P+ T" x& P"It's the thing with the screen on it that looks like a TV.
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! } Z$ _) f5 {+ t4 YDoes ithave a little light that tells you when it's on?"
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2 a6 A6 u% I, a就是那個看起像電視的螢幕， X: n) ]% Y; a9 z- D& E& s: s# @# e! ]
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有沒有一個小光點告訴你它是開著的？ ; }8 h* o }; j" F+ _! U
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I don't know."
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我不懂耶。 C6 p1 r- U+ L8 e" f
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 1 Q2 }: A$ s9 U; Z% }( w$ c
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 n; ?9 @7 g4 ^- v
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"....Yes, I think so." ' h0 S, h5 b3 F5 ~5 ?- ]
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是，我想我看到了。
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" {! |$ |: t6 w+ c) }2 X"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # ?4 f% L# t: v
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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4 `/ o4 _# f0 @" u+ d3 K"....Yes, it is."
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( |0 U: g+ U0 y+ u+ y有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 2 L6 M2 Z- p4 M) p
6 W5 ~8 S" _& {* b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." & Q: d& t0 ~1 x1 E% n. j
0 G) T7 o5 [. ~8 L0 K! L沒有。
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"Well, there are. I need you to look back there again and find
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) C& `5 V$ |- m; H, `theother cable."
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) K2 j a4 t* J) x: l就是了，我要你再到顯示器後面去找另一條電線。 , ? K! x" q3 ?: D" o
# p8 D/ S# x+ r3 V: o# i8 Q- I"....Okay, here it is."
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0 U+ B% Z0 {, a) QOK，找到了。
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9 O" @$ {7 T) S( _$ q% p3 B"Follow it for me, and tell me if it's plugged securely into Z* i' V6 V8 l( s2 J7 G
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theback of your computer." 5 b& p; s& r3 V2 H0 @( t0 @
6 a/ d6 r7 H' a4 E$ d* E再替我找下去，告訴我它有沒有確實插好在電腦後面。 , z7 Y8 m# k. R! ~" L4 w* A
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"I can't reach." 6 T/ i% d0 O8 k" i/ f2 j
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我搆不到。 . c, s. J4 R# b
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ . [% B# m3 Y. b
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"No." 9 v a0 y, M) z- X- n
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看不到。 # x1 o2 x, ], _2 j I# T( H5 W
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"Even if you maybe put your knee on something and lean way over?" 3 h% X3 y2 n; Z6 Y( y. z) V
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那麼拿個東西墊高，爬過去看一下？ . k% E& w2 f$ J, t. {
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." - G( `7 g2 P/ @5 }4 a
4 U4 u+ N5 ]9 X: E" l: B: X喔，不是角度不好看不到，而是太暗了。 , ?" m k2 l& F3 {
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"Dark?" 9 v& _4 w; G1 m) A1 A
. S: z6 J! B8 L太暗？ 9 t( N. o* h5 }8 Q7 J
2 \/ p5 |2 Y4 ?3 S4 s$ \$ j"Yes - the office light is off, and the only light I have is 3 } Z9 W( Q1 Z1 K/ W
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comingfrom the window."
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9 K. X% n3 Y( c7 J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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$ a7 F6 D/ y, n8 H- ["Well, turn on the office light then." 6 B! u( J# q: u* s3 X
& I' z) T$ ~1 D" Q. V6 J3 y1 s0 f那麼把辨公室的電燈都打開啊。
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$ Q! C- ~, N3 r0 B. a- L- E, L* [ ]"I can't." ) ]/ W9 m- A- w( ], @, H: J
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沒辦法。 u! E- m- o; j1 ?
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"No? Why not?"
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: ?2 a' `5 K' q; r6 x沒辨法？為什麼？
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0 U# y& ^+ ^; B+ M8 x5 w6 t; }"Because there's a power outage."
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因為停電啊! ( H* S; N# o1 i5 a. r
2 u" N# h. K8 F"A power...... A power outage? Aha! Okay, we've got it licked now. $ v. `$ H. t: m: Z0 m
3 Y l8 w' x! Z* Q+ U5 o% x, _( J. |Do you still have the boxes and manuals and packing stuff * C) C- t: w& C7 Q4 D S( k
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yourcomputer came in?" ) O+ n M' W" Y2 m
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % S. R: ]- g9 F! k5 t% u
% w* m2 V/ b( n) l- P, m"Well, yes, I keep them in the closet." 1 M# W$ i& y" m2 \: E8 U8 k- @
/ R b2 n ?& J: {! `& u嗯，是的，我已把它們收在櫃子裏。 6 _0 ^1 }0 c- b4 J0 U$ N# v& s
1 w! Z! X" w5 }& |8 @" I"Good! Go get them, and unplug your system and pack it up justlike 9 o2 B* N/ l) ?8 w4 k) H" F
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it was when you got it. Then take it back to the store youbought it from."
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; G& u1 D. B! v1 z很好!去把它們拿出來，然後把電腦搬下來包裝好，
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# j! h( k0 u0 G: i v就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 k A! }9 X Q# Q8 g! [
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"Really? Is it that bad?" 4 W' K* G1 c/ p+ o. B2 W5 \
. I7 |9 D* _: q; V# d真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." . B- z0 w- j4 A! v3 w# I
1 W' i/ w# J- J) c, Z& Q8 ?8 Z是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " E4 Q5 J. Z [1 X8 q8 v2 G y$ ^1 S
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
