Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
2 J; l* ?) Y3 x2 g8 P9 b
7 b$ _2 i; W: w2 _4 ]7 R"Ridge Hall computer assistant; may I help you?"
5 h- ^; B$ k4 v, a# f9 A+ ^0 ]3 w& G0 U% v3 x! e7 b
Ridge Hall 電腦公司你好!我可以為您服務嗎?
1 j- H) l) i/ `+ E5 Q
# d. L/ u/ B' A# q2 S; ?"Yes, well, I'm having trouble with WordPerfect." . `9 V+ X8 i. d6 _ a6 a
1 I- [$ F6 w- p6 E- j8 g是的，我有WordPerfect的問題。
2 Y' o2 D& q3 K% d3 I. E* Y
q% q* r" r2 u- {: R( D"What sort of trouble?" ) @% Y7 ^, T$ E
6 }/ T$ D, @3 n8 ]+ o5 S) c& l
您有什麼問題呢 ?
6 h- L* L. V/ O( r# ~
2 i3 B4 {$ _0 X& @3 E- i% A"Well, I was just typing along, and all of a sudden the words wentaway."
5 L" M9 y) V0 l2 i& s9 \' K2 y
8 y& ]! W4 n0 \: O; p7 K9 F \我剛剛自已在打字的時候，突然間所有的字都不見了。 , |2 G% v+ H1 a
9 u \' s. {/ U; X1 c* H; E
"Went away?"都不見了。
+ Q( o% M& t J3 l' ^3 \
& o6 s0 \+ B* B"They disappeared."
8 ~, d+ E0 S* V/ {0 }0 R
1 U; w9 D5 ?3 ^2 z/ c4 Y它們都不見了。
/ {" P+ V( G) `2 y( b3 J, T ^9 W6 F) c/ m S
"Hmm. So what does your screen look like now?" . A. K% T. q, y! G6 {
& q- ]( ~ [5 f3 o9 E, l
嗯，現在你的螢幕看到什麼東西？
0 j6 [7 g/ `9 Z! V' w4 |2 [' N! ~5 u( ]( C
"Nothing." & @2 L4 }7 S4 ?, i
7 n4 R: Z: M% z1 O2 q! W
沒有任何東西。 ! k$ F6 G0 V# O# l1 F
- P+ t/ u9 F$ O1 C) l6 O' c+ Z3 I0 r"Nothing?" 8 I/ `" V& U+ \9 M" T
9 |& ^1 d0 p; Q0 D8 o; i6 Y8 d沒有任何東西？
, H# l* c! @9 j/ {$ `$ ^+ E7 h' b1 t6 I+ K H/ p7 L
"It's blank; it won't accept anything when I type." 9 U0 Z: S1 T! Z6 p& h) z! D! P
1 j" R7 I; e$ `9 i' y( W+ X- i螢幕是全黑的，我打的字它都沒反應。
) A" e1 l" ?" P( o, p$ L+ [0 `( p% }2 y3 U% k& j7 q# k/ H$ G
"Are you still in WordPerfect, or did you get out?" / M- d9 A! ~9 `# L) h8 S
/ Q/ g- A9 K( g6 K
您是否還在操作WordPerfect，還是以經離開了。
$ g1 b$ V; e' o9 W7 n i% x& c4 O/ h0 ~
"How do I tell?" 0 W! t) v! J3 v2 u4 I0 e% q* U' a
1 }7 V1 B! h E8 z! X- \6 K
我要怎麼說明呢？
$ w5 f6 P& c8 e: |
7 R0 F4 g( g" H"Can you see the C: prompt on the screen?"
3 A6 l/ b( m0 j* C
: p% m" R, P' I _0 O: @$ D! M你可以在螢幕上看到 C: 的提示符號嗎？ - a3 q4 Y1 s; I9 p _
9 E, [3 p2 ^$ m+ [. ]# e. i"What's a sea-prompt?"
% V: R) U' @3 ?# p' M- }. ` d/ _. N0 r8 p3 |9 n: h
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 q" j2 U" [7 }/ k# a: `7 G3 v6 }
8 {; J& u4 n) d7 q; W! ]5 a; L"Never mind. Can you move the cursor around on the screen?" ! N' @6 V$ O' q! o" q
! [( w# h9 K9 o0 v: z4 ^
不管它了，你可以看到游標在螢幕上嗎？ 4 x1 }7 @, {, c; v- z
/ B9 G0 ?$ ?2 s
"There isn't any cursor; I told you, it won't accept anything Itype." ; ~. M9 k9 M6 ^0 X9 g& d
3 f5 X! s! }! ]4 {" a3 C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
: N" S' n7 S% ?4 h- t$ [0 \4 }! J8 y" U; u
"Does your monitor have a power indicator?" 3 |$ A' c W) K# _
) x( @# C1 e2 G/ @
顯示器上的電源指示燈有沒有亮？
; e/ B8 L0 w7 a1 G# m0 p" s, z0 A3 N) u1 ~3 K+ ^5 n8 c
"What's a monitor?"
z9 N6 p J3 p+ R9 ?* J- G# `) }5 d+ n
8 R2 ]) D) h6 p. ?6 s1 E, Y什麼是顯示器？ / q4 x0 `7 A- O P6 g
' G# O8 K) U7 D* G* [2 f1 W
"It's the thing with the screen on it that looks like a TV. . r7 S, n; U6 O8 H
4 K% i& K H! `8 C. b8 ?& w, bDoes ithave a little light that tells you when it's on?"
7 L! F( B6 H1 A# M9 d) S# ?3 Z, b9 _- n: ^9 K: I" w( {
就是那個看起像電視的螢幕， S3 T2 j8 U& d% v. Y x1 _8 z4 d
3 G- U# ]# y/ t( `. k* k" i有沒有一個小光點告訴你它是開著的？ * e) L) J2 E: k& D% @# c
4 B0 {. p* w: a( ~I don't know."
" g& L, E2 ]2 M: t+ o" A* I/ e- c2 u1 [7 q" ]
我不懂耶。
* B6 ~. o+ I! H: R
' P6 g" C) u5 j$ _( Q, m"Well, then look on the back of the monitor and find where 6 p, m- r8 G1 S4 `
" C) X, b5 l2 |; t# p9 W
the powercord goes into it. Can you see that?" % x# V* k; ^% K5 x* e- T
7 B" u t3 [2 R+ F那麼，你能不能看得到顯示器後面有一條電源線接在上面？
2 s: X$ M+ u! S* h; W1 B. P
" Q- ~/ h0 ~4 F2 T& x"....Yes, I think so." # N# ?' J6 s) J' {: E* u
0 r5 l( _ L' H6 X# Q5 O/ M5 D1 @
是，我想我看到了。
6 X* l* T9 }1 f, G! R3 N9 a3 q
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
. [$ @# l$ Q+ [ F" v9 m, a }7 d2 a J
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 m( h! l6 t: m
5 y$ c9 @7 G* ]: Z, J"....Yes, it is."
( { j( A1 Y- B7 A6 M5 K4 l! K8 C7 l7 @* V5 |+ i3 a% f9 W" j
有啊! # t' M. P. B+ M% z5 A
# O, e: ? k" q0 d K5 u7 y& I
"When you were behind the monitor, did you notice that there were 3 Q) w( d. q+ E7 T
7 P0 k5 [# C+ z0 P( Xtwo cables plugged into the back of it, not just one?"
1 Y* p# [! @( H% C8 k* C0 M, z7 V$ a; x5 ~
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
" _% k' c6 T2 b# S7 x* r
% E6 e& P9 u9 ?+ `8 D# `7 y- V! ?"No."
: T9 z( A: J. c2 S. p5 S9 h
% D# _' M) k' r* ]& r9 U4 o* C5 t沒有。 & t, F0 g0 ^9 i O6 c
( ]2 u& `4 i/ B& x4 M+ M"Well, there are. I need you to look back there again and find
/ A- k* L* z* S# T3 }3 Q5 p& @! ?6 N% R2 l4 n ^/ V! Q0 g2 e, r
theother cable." & n4 }+ B# R( l* j- H
, U9 C- W2 K/ r, g# p2 h
就是了，我要你再到顯示器後面去找另一條電線。
; f M5 g, n$ e% z; ?! [% W5 }, ]: ]' M4 c& K. m
"....Okay, here it is."
) U1 E1 p& f' x% X+ I7 ]% f+ b
+ `* l* Q; `8 L4 K5 h+ i6 fOK，找到了。
( o3 ~- P. r4 ^4 v! {( ]7 F) h) x2 E* @8 j, p. @; U
"Follow it for me, and tell me if it's plugged securely into * V/ |% E* H7 j8 [# t5 m# q
2 X/ g: _& f5 y+ I* K; f# ?
theback of your computer." 8 T+ N* H) A$ b) Q
L4 Q2 A1 `- g% F1 ^; Y) ]再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( P7 A# l6 s4 [
; G, m" L% V- X8 M2 j$ R
"I can't reach." . |# N4 F c; ^8 B6 |
: g. {% `+ v, j% A
我搆不到。
" Y. P; R/ ~2 _: }
# Q% E7 A: e) L- \4 j9 U" R0 ~"Uh huh. Well, can you see if it is?"
* h) N9 C3 W4 n+ e! V( [6 z
7 |* a" C7 [3 S* Y4 t& m嗯，那麼，你看得到嗎？ 0 g' ]% @% j" r/ l
7 e- }4 ]- N, A; J2 x
"No."
- y$ F' u( x0 q7 l5 L- N. P1 @( C8 G: z+ v
看不到。 2 U, b6 F# t0 O8 @/ `; X1 L. C, Z
6 z' G4 O& N, ?" O3 J"Even if you maybe put your knee on something and lean way over?" * y/ a% g. d2 D2 Q/ i2 o
' _" B1 q! ], T
那麼拿個東西墊高，爬過去看一下？ % h, S: J8 P3 G: z
+ ~6 @ C% ^+ N3 ~
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
/ B. e* X4 y# T: S$ f' W& E6 b; ? g% n4 j2 l' y
喔，不是角度不好看不到，而是太暗了。
3 n" _. I+ C% d. I ]: f
* d6 P( [8 ^1 `"Dark?" ( j) B* Y/ t4 X8 a1 u) i
8 |, K4 l% }% `5 P太暗？
# P8 A8 A+ U) [: `! M" L0 ?1 T; g6 W9 O8 { O4 U
"Yes - the office light is off, and the only light I have is 1 f1 j. k' Q% N6 z+ q% h0 ^4 E# M) f
# x" ]2 d. s. a7 E4 c) B( [
comingfrom the window." $ K/ O% [$ h: H( X
$ Y# h% U2 c, \6 l0 W
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / `% a( e2 v) W3 M4 V
2 P/ `: t8 ~8 R"Well, turn on the office light then."
0 t% {3 }$ @' R4 W% j0 _1 O$ }; z- Z" a/ w
那麼把辨公室的電燈都打開啊。 + X! I. g4 ~$ J% q! W; _" Z0 x
& V5 O" w4 L) d' V% T"I can't." ! Q. f. B% H& `5 _6 A9 S/ t* e
- M+ Z8 F! ?" x; [
沒辦法。
1 z! Y$ N( n& E0 x
# f/ A3 Q" T6 [0 |3 m# @0 J"No? Why not?" , [! r" Q% {, w9 W# Z* i) W
( X# w# d0 J7 y$ I: k1 z沒辨法？為什麼？
3 \: v: H' {+ u: N6 S9 i
' q6 D: b! k3 o4 f& g1 S"Because there's a power outage." ! r$ Z. ]0 ]5 Y2 s6 c
9 {$ x' {0 H5 ~# X# K
因為停電啊!
0 T" B P4 T: k& l% Q# _
3 x5 H9 k5 @1 B"A power...... A power outage? Aha! Okay, we've got it licked now. 7 p. @1 R# _) M# z0 E
# P- e# l; x8 H7 `5 X
Do you still have the boxes and manuals and packing stuff
# F7 x) Z; {$ f7 m
3 S9 _/ E- p% k0 `- h+ xyourcomputer came in?" & l9 p2 d5 ~0 J+ U0 [
" e# P7 C, X9 Z停...停電？&#@!(& ，喔!OK，現在開始打包，
( \* y3 n6 {4 ^. H. f. n& r6 p1 l$ z6 d8 s" v) I' h
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % G! i K$ \# y
) M' f$ z, W+ N& e* W"Well, yes, I keep them in the closet."
0 F! y- ]; O, {% \: Z- v% r- j, w, {2 ~% T5 ~9 Y4 B
嗯，是的，我已把它們收在櫃子裏。
! _0 a, B' @$ w, H
E2 C P$ e8 t T! j% b) R' r"Good! Go get them, and unplug your system and pack it up justlike + S& u+ y9 s2 h, k t4 s K
% p, o7 _( s7 {) i: t4 `7 Xit was when you got it. Then take it back to the store youbought it from."
$ |8 Z- c: G6 c5 `5 A2 K
0 z1 a3 J% z3 k& j. j( S% b很好!去把它們拿出來，然後把電腦搬下來包裝好， % p% }6 `: n; F- w# U, D' q) U
" ^- b' C& n K0 p
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
9 s; L) m1 N; P0 U5 P, J+ [* ^3 n; R* \
"Really? Is it that bad?"
1 N7 Y; T3 v' H& i
) \5 Z T8 b( u1 L8 e真的嗎？是它壞掉了嗎？ . l: p% ]4 x: m0 i& Y2 f0 w; o
, Y2 j' e. Q# Y"Yes, I'm afraid it is." # X: @& E9 S3 D8 N g
1 s$ K" U: I3 O$ s0 U; Q' p( n% b+ w
是的，恐怕是這樣了的。 " _( y/ d7 p/ ~6 n6 L. M/ p
! F$ d- w# }. F9 ?( p
"Well, all right then, I suppose. What do I tell them?"
0 {% I! O; S7 t& N; m
% `/ ~, p% H9 u4 P7 o6 Z; a喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + L% q6 n9 H1 a9 E& }2 _* Y) R0 \) ]- E
( G9 W |1 j# N5 \
"Tell them you're too stupid to own a computer."
[2 x0 X6 H- A1 D
. U0 H/ L8 d0 ^7 X1 |% L; |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
