Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & s- ^! I- c( ^) V9 l) E% Q z7 B
) j1 ^1 q1 `# n"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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1 e* Q' \) l8 B, f" |9 [) x"Yes, well, I'm having trouble with WordPerfect." 8 w2 r% A* s0 m% f* I
1 B, w- X6 q) A0 d" m5 B是的，我有WordPerfect的問題。 * k1 s3 d' j1 V. y/ u3 q1 t9 R
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." " Y8 M. A1 @7 ]$ T2 [- d% i
) ^8 n* l6 W/ c我剛剛自已在打字的時候，突然間所有的字都不見了。 ! ~7 f0 [$ d8 X( J' c8 \- S" v! b
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"Went away?"都不見了。 5 o4 {! m, Y6 [; o
9 ~, j/ i* e' H"They disappeared." & ^- t4 Z; r; Z+ F* N8 {" E+ x- _
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它們都不見了。 8 X8 l( \3 B) _2 l8 r( b+ ^ M; Z
* ]' X* k1 F, _' ~* H @- X"Hmm. So what does your screen look like now?" / [0 E% g$ `$ b2 P) i- E
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 0 f. y1 R$ |" R
& D+ T: M x' ?8 z n$ W"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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$ n8 m* J/ @8 B' x) l螢幕是全黑的，我打的字它都沒反應。 : Y9 b* m# ~" c0 r6 N
D, ^ V" x( `6 h"Are you still in WordPerfect, or did you get out?" ( g* {+ A& Y/ s! U, a5 C! o
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ , Y' o# U( j8 J% ~
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"Can you see the C: prompt on the screen?" # i. u" n/ A6 i: m a J
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你可以在螢幕上看到 C: 的提示符號嗎？ ) k; g& X' y8 s- O* w2 \4 ` l9 W
1 d2 w A$ S5 {" Y$ i8 t"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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! z. R L- S3 e! S. B6 i"Never mind. Can you move the cursor around on the screen?" : N4 Z+ O3 |2 B( z# K5 g& P& @
7 ^$ Z; S- s+ T! p6 \- R不管它了，你可以看到游標在螢幕上嗎？ , g, H q- q+ K3 G- |" I; x9 _" |- Y$ A
5 n0 i3 K: q: f8 _4 ] {! I"There isn't any cursor; I told you, it won't accept anything Itype."
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1 ^1 `; y" D) K9 Z8 g. T螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* V9 g4 R1 I U, a# l"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 1 d: M" `4 _' J& ]& H
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什麼是顯示器？ - h5 }( d u# [' I6 A7 Y" D
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"It's the thing with the screen on it that looks like a TV. 4 a0 ~& u- f7 c
. N% r D. B& j% L `Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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# `: B0 c" a6 J( b- t有沒有一個小光點告訴你它是開著的？
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. Q: e! b$ _) i' ~I don't know." ! r( c8 | B/ b5 J! M$ h' U% r
7 u4 w- r# E% A我不懂耶。
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6 y' T2 n$ _; c4 G0 i# h+ R"Well, then look on the back of the monitor and find where ( O p4 q* P* J3 ^* o; D, d) r4 `
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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) p/ |% C5 M8 t4 g"....Yes, I think so." . D3 }: G: H0 F# e
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % G! a. a8 J+ N/ z( }& R+ Y
6 g2 C8 z, G* Y$ D2 I1 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " T2 b$ B% [: ]* o) o
9 I3 {# J2 S* L/ m w( h"....Yes, it is."
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?" f$ N4 H/ g" z- \0 s9 ~/ O有啊!
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- s* p% ^# s9 p' e- O( x- @"When you were behind the monitor, did you notice that there were b! W! p; A9 u) j8 c
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two cables plugged into the back of it, not just one?"
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% a+ y' F! h6 S" t& A+ W你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 4 O& h* p& ?8 U/ V, K6 f
% } P1 ^; a8 E8 N* Z0 Q6 ?沒有。 $ v7 M" Y5 N: _ y8 L U& J
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"Well, there are. I need you to look back there again and find
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4 U# J6 u( o, g- ]theother cable." 4 Q5 U6 y+ n x- r
9 H1 }3 Y, G9 B% t* L7 i就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 2 ?# j8 u" q" h9 u7 _2 k
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OK，找到了。 * x9 g) \" T# v5 p( O3 y) e
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"Follow it for me, and tell me if it's plugged securely into
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2 ^% I9 D( a" Ztheback of your computer." $ s9 t+ M, E1 k$ i( P/ I' x
- F( g: f7 g! b1 e6 P; Z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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_* Y$ E" P" X" J4 b( R我搆不到。 6 Q, P* B0 e* ]/ _: M
a0 a9 y& b4 |: V8 [( W D"Uh huh. Well, can you see if it is?"
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2 g# r9 }1 P+ F8 a' i嗯，那麼，你看得到嗎？
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"No."
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看不到。 # {8 a4 I1 V/ @# B$ c k6 e
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"Even if you maybe put your knee on something and lean way over?" ; s& U5 o' t: ~. Y( Q! l# F
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那麼拿個東西墊高，爬過去看一下？
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: G( @( M' @! w" Y0 ^" ?"Oh, it's not because I don't have the right angle - it's becauseit's dark." # W0 m* [! k, _, l* G
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喔，不是角度不好看不到，而是太暗了。 , U1 M. N2 a( F
& J' k+ e1 @+ i9 o: F3 c% W/ u6 `"Dark?"
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太暗？ - w: v* |: x- M+ y+ [
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"Yes - the office light is off, and the only light I have is
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4 ?( r4 I4 e3 O* u2 u& Ecomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% C0 q" x3 f7 r0 A ?4 v1 n"Well, turn on the office light then."
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9 j3 ]0 U: ^/ f; d+ V那麼把辨公室的電燈都打開啊。
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"I can't." 0 D6 Z% J; k6 w+ a0 r5 L
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沒辦法。 9 ]! N2 A3 K+ c' p3 R6 y3 Q$ b
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"No? Why not?"
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X( Z* _+ e. x+ z7 l沒辨法？為什麼？
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"Because there's a power outage." - J5 y R/ D$ H& C, l: D
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因為停電啊! 7 G1 |% Q5 L+ l3 r! s7 Y G# w
. \* ~( M$ w7 G! u" a8 Z"A power...... A power outage? Aha! Okay, we've got it licked now. . Z. F* B: |* e% s2 @/ R* ]
8 G# d1 Q H2 E2 b0 eDo you still have the boxes and manuals and packing stuff , p0 _6 j* j. | v
8 E; y: x9 K1 Zyourcomputer came in?" 0 D% `; i. v" V2 N
6 R! J( G, j, n' V0 e; }. M$ n停...停電？&#@!(& ，喔!OK，現在開始打包， 0 O4 k# R( `8 N1 l* k; I* I. a
5 E) ~' A! \+ \電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & ?5 _5 g' X8 [: E
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"Well, yes, I keep them in the closet." , Y! k6 T+ Q" }9 k9 ]
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嗯，是的，我已把它們收在櫃子裏。 1 O* E3 P( g3 Q% X5 u; K3 c* E4 i/ s1 ^
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"Good! Go get them, and unplug your system and pack it up justlike . s: ]2 |/ D! y* b5 r5 R' @
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it was when you got it. Then take it back to the store youbought it from." " w2 |; Y! J5 T, T# d
h! \- k" P4 N& f# _很好!去把它們拿出來，然後把電腦搬下來包裝好， , x+ A' N4 q2 U+ O( Y" n& W
: o2 R0 y0 }+ |5 L7 a就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 9 `9 |, B$ N ]( Q9 O: u
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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4 s+ C# o; I) K6 D( {6 q是的，恐怕是這樣了的。
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9 y; K" H% K9 O" y: b1 p"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
