Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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# k* u; l% _2 rRidge Hall 電腦公司你好!我可以為您服務嗎? ) v/ ~: T6 [( t
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"Yes, well, I'm having trouble with WordPerfect." 7 }+ t- J, u; j7 B3 \
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是的，我有WordPerfect的問題。
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c4 J8 l/ V( t3 q# [! F' Z"What sort of trouble?" + Y7 x0 i* [) B/ {+ W3 [- a+ R+ L
1 o- j- I0 u* _- H& ^! K" O您有什麼問題呢 ? * g# |$ h2 y5 n% {' d. K
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 G+ G, j7 [3 H) |5 X
' F/ s4 P$ T" M# z7 A) W2 q2 g"Went away?"都不見了。 " Z+ p1 m1 X% ?, P2 ]& d4 h& ~# j" i% b
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"They disappeared." $ _# ?- V1 Q* O, y% R! K& }6 g: {
. v v. P- J7 n3 s: @它們都不見了。 ' g% T) K( P, \
8 P7 F: N5 \+ B7 D"Hmm. So what does your screen look like now?" " n5 O5 \. [& Z8 q; ` I' O
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嗯，現在你的螢幕看到什麼東西？
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5 ?$ j: r2 P0 ]6 Q2 L"Nothing."
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& ?1 U. k/ T t, N, Q% \$ x6 X沒有任何東西。
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; h% v7 j" k9 c2 u5 o k) P"Nothing?"
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5 w( K2 Q" v+ ~$ s$ v. l沒有任何東西？
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% W- b) m: W* ~" D9 i$ ]"It's blank; it won't accept anything when I type."
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, z r5 i' e( c. @' w螢幕是全黑的，我打的字它都沒反應。 ( l% S8 p( R+ M! D
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"Are you still in WordPerfect, or did you get out?" * A: {' [3 Y) t
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您是否還在操作WordPerfect，還是以經離開了。 $ r1 Z0 o6 Z! G" F$ \4 p' }
, g. k4 x8 Q' S6 c. }( p"How do I tell?" , m( C- b6 ?! ]
2 G% h- h* n- o- Y6 f! G我要怎麼說明呢？ 7 d$ n6 Z7 X$ g; l0 }, {
9 y8 [4 E4 x2 i$ }9 K% u"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 9 H5 W2 y; u$ @% q
9 F2 _4 T1 W6 q' [4 j2 K6 x# \" x2 O"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' n1 W& T# }7 P, _: J
3 `' n+ S0 @5 v$ u% r& t6 C"Never mind. Can you move the cursor around on the screen?" - k5 D! w) |. n2 r9 i4 V
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不管它了，你可以看到游標在螢幕上嗎？ $ {% J% [* C6 p
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 y6 \& v" F+ g9 N! W
, M" Z0 M& H' y- q' I( u螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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3 Z2 {4 K- }' S: [- m; \" _0 M# c"Does your monitor have a power indicator?"
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9 a" g$ i& F; L% H+ ?顯示器上的電源指示燈有沒有亮？ 1 x% }- _8 c0 _3 a* `* z/ o
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 3 N1 E8 ^& g6 j; z& s" v( D( f
) y' y% P3 t. V: R0 n; ]Does ithave a little light that tells you when it's on?" }" S' S' z. f
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就是那個看起像電視的螢幕， 8 O0 O$ l+ I5 J' _! }- U
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有沒有一個小光點告訴你它是開著的？ 2 x, K9 B! O* W
& S$ Z" K& [ d% A$ s/ dI don't know." ; W s2 W/ r7 z0 f! J
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我不懂耶。 ( N9 m. [4 u) u
4 {# }, u( @* n"Well, then look on the back of the monitor and find where
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g, z$ {1 u: j; C f+ {% rthe powercord goes into it. Can you see that?" # K: l8 d) F7 \; f0 k) l# O3 N
2 P0 j% _; ~( X( W* [8 k那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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! x, L0 G1 U+ L"....Yes, I think so." " {# M9 o, i" |
0 K4 {2 g- V; M' X% X6 F是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 |- j3 L3 C; \* @
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; J) R$ o3 ~4 x( v7 B
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"....Yes, it is." $ v! x9 L+ d3 R: }3 P. R) _. a: z
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有啊! v* f. u; x8 @
! o7 v1 v( ?- e- `+ o5 a7 F"When you were behind the monitor, did you notice that there were
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, N) v6 g& A& o; ^two cables plugged into the back of it, not just one?" # Z: N4 k: x j" [, D7 y9 f. p
+ j% T- q3 { @* c你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 \! a5 g# E$ J$ R1 F
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"No." ! S S' L) ^+ Z, m' b0 Y
8 \4 ~. H N, h/ P沒有。 # S* I* K& ]& j$ s) @
$ M- D/ { d7 L"Well, there are. I need you to look back there again and find 0 I0 T4 I1 X% s2 ^- S2 W, W+ l. k
) `7 k; a3 @) H0 x! `& @theother cable." . n. o$ K- Z. x2 f$ K8 Q8 }
7 J5 [: \) T' c: V就是了，我要你再到顯示器後面去找另一條電線。 ' V/ e; u" ?* ?/ l- \+ g. B
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"....Okay, here it is."
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OK，找到了。 + s0 ]2 \; J, |7 e/ i$ k. |, Q
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"Follow it for me, and tell me if it's plugged securely into 8 ~& D6 }! I. @
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theback of your computer." 8 p& h* b: X' C# e& ~7 ^ s
3 L' j( O: @! N- j0 n0 C2 B再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 G2 V% Y* n% `) P9 y/ F
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"I can't reach."
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我搆不到。 1 O E( z' J" W6 i- j& q' Z
# h3 M. b1 t7 s6 S6 `7 i I' j"Uh huh. Well, can you see if it is?" 4 f) v G7 s# U' Z
, x0 D& |. N" E& u. j' s3 V嗯，那麼，你看得到嗎？
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"No." 3 r( O. d' f3 z3 G* o* Z, h4 e
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看不到。 0 r$ t0 f$ c/ a }. \
" Q" u; \; Y1 k' |* q"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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6 K5 {% Q9 g1 B! a. C O"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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7 Y, n$ |( K0 [1 I1 I( F. f喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ % F. m f6 f. F& r5 h4 I7 C( q
, C8 n3 P6 k- v; M"Yes - the office light is off, and the only light I have is 8 G3 k6 H) F/ l, p0 G
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( x( P, v; J9 N! q
! d4 Q! w: W W" i# s' q"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 5 F1 ]( J* a7 p
: N H: x2 U6 ]5 ^6 t"I can't."
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沒辦法。 % W( @: a8 P" B O
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"No? Why not?"
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沒辨法？為什麼？ $ n6 v5 {5 y$ [( b" l) s( h' N
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"Because there's a power outage."
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因為停電啊!
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4 y# e2 f8 P5 G0 w/ W& g; Z"A power...... A power outage? Aha! Okay, we've got it licked now. ; M2 F, z) }, ~
! y7 Q( }% [: ~% P) NDo you still have the boxes and manuals and packing stuff
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7 t- O- ~5 ?/ d* @1 `4 N1 }; Q! syourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 2 M f4 Y. t: k8 m
" s0 w- Q# G# j' U5 ]1 g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! `- I. g' q9 |( K* H3 T" c
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike + H1 k4 J4 t. d/ m0 e
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ m2 B' C1 F: M1 \6 G* ~
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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; t4 `2 g1 L9 M) u# A% k% ] o真的嗎？是它壞掉了嗎？ 0 M# S6 n- l5 a: u- j, Q: I
5 f; c: z9 L3 q7 M7 _"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 z3 h2 [8 _8 ~ S! C8 e+ Q& M
, @/ f8 z4 t5 N! C"Well, all right then, I suppose. What do I tell them?" 9 q) \4 i$ Y" m* |
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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+ ~& v! h6 k c: V$ F# m2 p"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
