Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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$ E; N5 L. ?! h8 N5 |1 W+ CRidge Hall 電腦公司你好!我可以為您服務嗎?
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+ w% a7 K, H2 u5 j K"Yes, well, I'm having trouble with WordPerfect."
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1 v4 T- p* m; x/ J& u/ S是的，我有WordPerfect的問題。 " ~+ w. d- t9 y* z7 x4 q
" p% S9 C. Y5 F) g% a( \& d"What sort of trouble?" % B* H- q d4 V6 _8 P# \' o
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 2 M" R& j$ J/ `, u- c
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我剛剛自已在打字的時候，突然間所有的字都不見了。 . F( ]( Z9 M4 _6 m
' f& a5 m" E2 F; W: U: g"Went away?"都不見了。
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"They disappeared." ' _* o8 Q( `* g' ]
3 ]2 y0 G1 K; a! ^2 M5 w: Y5 _它們都不見了。 0 A9 W3 n6 A" H" N
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"Hmm. So what does your screen look like now?" ; \- [$ s: v& X: R6 {
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嗯，現在你的螢幕看到什麼東西？ # k) H7 x% m; }/ v
$ x& B1 g2 r) a {& n# M+ @"Nothing." 8 F3 E# y* f5 v6 M5 d$ b
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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, P0 s# `, c) a, p# L) C! a"It's blank; it won't accept anything when I type." - H7 Y: h4 U, P1 Y
& G0 f% i$ r/ p, `- D* }8 @螢幕是全黑的，我打的字它都沒反應。 & h0 k7 Q) h/ J$ v$ v1 f4 s0 G
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"Are you still in WordPerfect, or did you get out?" : P9 _4 Z7 L: A- d% W) J+ t
, d/ h$ t0 w0 O, G- s$ B; I您是否還在操作WordPerfect，還是以經離開了。 / g9 |/ J: C/ Z% p2 ^0 y# o9 w) m8 t
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"How do I tell?"
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, P i( M& F' M; l我要怎麼說明呢？ , L% m3 P! [# l; l7 |6 D
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"Can you see the C: prompt on the screen?" ' p5 x/ J- C4 l9 e7 S
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你可以在螢幕上看到 C: 的提示符號嗎？ - ]1 X0 d- r' W( Y
% _8 J5 W' E) J"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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/ Z' T2 p* j$ B1 A) K) H+ M"Never mind. Can you move the cursor around on the screen?" ( h0 E8 t6 W2 n+ W7 ^4 c' `
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不管它了，你可以看到游標在螢幕上嗎？ ; ?0 T5 y$ n0 E3 j, L
" I" a4 G: p5 u5 ~" m2 B) {" B"There isn't any cursor; I told you, it won't accept anything Itype." . N8 ?, z( d% o) p8 j: e6 _; N1 h
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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, B& P. V1 N6 d& F( S"Does your monitor have a power indicator?"
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5 b4 g% O$ e: l6 C4 \# ~$ J顯示器上的電源指示燈有沒有亮？ 0 j0 p( q8 A% @2 i9 U( K
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"What's a monitor?"
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; b# w6 S' V/ s" n7 k! [什麼是顯示器？ - H+ V% ?. \( A
9 C( d! {+ E x w. I8 `( O"It's the thing with the screen on it that looks like a TV. / b$ `: D% n5 v+ B1 [' m6 W
* H/ H3 l; K3 p. W- K3 s d9 TDoes ithave a little light that tells you when it's on?"
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% _- \# H) N+ h4 H( D- Z) A/ O0 r6 R就是那個看起像電視的螢幕， 2 K" ?4 E+ Q& b; _8 ]0 ?) ?
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有沒有一個小光點告訴你它是開著的？
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* v) m+ A1 P6 ?I don't know."
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我不懂耶。
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& K; G2 C6 o, X7 |"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 5 L0 [7 W8 {. _
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # d' k: v# e, b$ B ]" @$ B
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"....Yes, I think so."
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. `+ [$ x9 |/ F! H3 N是，我想我看到了。 1 {9 `9 G8 D; A& v; ]. F- G
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 E) d$ _+ o9 o& I9 Q2 q8 X0 `
/ w% n. h0 E* p3 D S"....Yes, it is." ! s( p& r+ |; ?2 {0 ^. P2 r1 r
" L7 {# Q! _: z# W/ E$ r有啊!
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"When you were behind the monitor, did you notice that there were $ C. f( b1 i- U! D) z" j8 w
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two cables plugged into the back of it, not just one?"
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/ Y+ l& p3 N& i7 ]! V: V5 L* U" s* n [你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % y! x! H% e# i8 J
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"No."
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/ Q* v" r+ _, d+ P; s b/ x9 C沒有。
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"Well, there are. I need you to look back there again and find
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1 y6 Y& \0 _! U5 [' b0 |theother cable."
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( {1 s) h" m8 g! z6 N就是了，我要你再到顯示器後面去找另一條電線。
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8 e* v3 F: ~* y+ @6 |"....Okay, here it is."
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OK，找到了。 , P$ E+ b E- G2 J9 @
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"Follow it for me, and tell me if it's plugged securely into ) ?3 b) |2 w3 k7 n5 \
# f0 w/ {+ f3 a. u2 Htheback of your computer." ( D5 N# j& L1 B% Q* |
5 v2 H+ x( E' P7 u再替我找下去，告訴我它有沒有確實插好在電腦後面。
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8 {3 e* B8 o. J% T9 O3 U% \7 d"I can't reach." # y, D( T* v4 w5 x8 I, ~
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我搆不到。
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( f* o8 D, n+ V7 K- U6 Y"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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8 v1 R9 O3 W# S$ I5 {5 ]3 t看不到。 * m/ d: f/ |5 v% T- A5 C
/ Y$ x( s1 C1 _7 b"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 F8 s8 w) ]; G" b$ L1 X! h
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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; v. n- l6 I. d2 y: n6 e太暗？ ( X; ^: C- h; f0 V: y/ I
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"Yes - the office light is off, and the only light I have is 8 u4 g3 G% R* }3 P; b& L( h
6 H) Z! W$ }+ X( H& ^comingfrom the window." . o4 R2 J! F0 {( F! n& b! k
% r- g8 B7 {$ w. t* b) K. ~是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) @* W- C2 k o% T7 }: Z
* ~+ [) X8 I# b! `. @"Well, turn on the office light then."
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7 R' L: G8 N5 e% s那麼把辨公室的電燈都打開啊。 4 `+ `! j/ v7 ~
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"I can't." # ~2 l& e5 i0 _4 o, O5 X7 I
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沒辦法。
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0 \7 `; M0 @! q, \- j) s"No? Why not?" 3 z' R5 w( P; Y* V
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沒辨法？為什麼？ 0 ?% L9 Y$ _+ _& W) C
2 b8 X6 e4 z) {. @! \"Because there's a power outage." * Z/ c: M/ e! E! a6 F- d; |7 j" b$ H
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因為停電啊! 1 `, Q6 z7 J. l- c7 A& n
5 S& u* e9 C0 U8 h& |"A power...... A power outage? Aha! Okay, we've got it licked now. 6 H5 D+ \" l$ d5 H: ]$ c
" O! j/ w: f9 {' p/ WDo you still have the boxes and manuals and packing stuff
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* L! O `& ~# \ I% ^yourcomputer came in?" w3 w' K! \5 @3 v( }
5 }6 g7 P0 H% H1 f8 W1 R' d5 S停...停電？&#@!(& ，喔!OK，現在開始打包， 0 c' s* L/ D5 U+ j1 g
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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) G" \3 G% s! B* T: a"Well, yes, I keep them in the closet." 4 W0 U1 X G, t' k# [! c. J
; j, K2 s! v+ e0 b+ J嗯，是的，我已把它們收在櫃子裏。 ! d+ \/ G. A" Q/ u4 T
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." " w% I$ e9 ]+ I+ ^
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 y: M6 o( Q! F* M, s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / B; C. M( I: q2 Y; ?2 r
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." }1 N8 k- V% F5 z) Z
" y6 W( B6 }% V: i) h是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 2 C, o7 H( X W" J0 l- u% q
8 T. i: ^0 r' P5 q2 G+ _4 X- @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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7 h6 |" D3 u e"Tell them you're too stupid to own a computer."
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+ v) D% Z7 O' @- B+ e) Q: [就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
