Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 ]* ^8 Z/ _6 ?6 \) S
, T0 z2 L( M1 f9 }0 J) a y
"Ridge Hall computer assistant; may I help you?" + g3 j+ d* N2 `$ Z1 ]
0 U" Y2 F: }& N; K9 T
Ridge Hall 電腦公司你好!我可以為您服務嗎? $ l* c% N" n4 d5 [6 |/ @* O1 c
4 H1 q8 n) V8 t& h
"Yes, well, I'm having trouble with WordPerfect."
2 Y' Q8 R2 c% r2 S4 x# M) o8 V" N* f2 v' N% X, `
是的，我有WordPerfect的問題。
) r: E: Z( [7 c" b: U9 v: {
( E3 ~; w' ]5 G"What sort of trouble?" . Z5 Y4 K2 u8 T; y( s }
# P, b6 ]8 T& p( H2 a; m您有什麼問題呢 ? 8 W8 E3 I' P9 V
! E* I t/ E. z0 n/ U4 a"Well, I was just typing along, and all of a sudden the words wentaway." ) {8 r3 S( Z" ?0 M7 V
j% p! f+ x8 ?) m3 u; X9 e4 G2 f我剛剛自已在打字的時候，突然間所有的字都不見了。
" `5 \; f4 k0 m1 ^+ w) a( V, v2 v, z- P! a) H1 G* f
"Went away?"都不見了。
! I4 p. c' s9 v c) c6 L- Y5 q9 A. O: b2 J2 Y" o; A2 Q* x, v
"They disappeared." % K) m6 o' B, s8 W8 H {+ o' D5 \
1 i- Q; W. I4 n$ k. f: F
它們都不見了。 : |6 D- D/ U9 \ y, C9 [
) S* B. o9 `0 H; g& U# r3 C"Hmm. So what does your screen look like now?"
9 `: S, q4 {6 g3 M4 t
2 n5 i: r4 G+ w3 p8 I* E- `6 w嗯，現在你的螢幕看到什麼東西？
1 P9 A; ~6 p: P" _9 @
6 L/ Y- x$ L$ g* @0 t$ B- ~1 H; w0 T"Nothing."
# l' K2 P3 s4 t
' \3 L; ^5 ]. }5 k沒有任何東西。 1 m# R2 |4 _1 d" i
, |$ J% w; h( G; G4 `. j6 ~9 ]0 H"Nothing?" $ h$ \2 e# c5 f1 g4 J. I
5 W- ? T2 j/ K5 U( z, |& H* i. ~
沒有任何東西？
) J. {) Y6 M: W/ k. X- y( u1 @5 k
"It's blank; it won't accept anything when I type."
/ Y8 _+ W/ u. i3 h2 B) W
& T# [( i q* r3 g3 c- P% U& O螢幕是全黑的，我打的字它都沒反應。
: g, Y4 R9 ?7 | z5 Y6 E2 D) V3 ]/ @* C0 ?' b
"Are you still in WordPerfect, or did you get out?"
* P$ ~' X- ? f* q% V/ q7 K7 B4 f$ e; T$ Y9 L
您是否還在操作WordPerfect，還是以經離開了。
$ ]" @/ d" U7 d! x2 S8 T3 G' r7 d- H! t
"How do I tell?"
q' C0 A( w* D: C3 Q$ D: a* @
6 t% Z8 ^0 F9 O. w, J2 S: y我要怎麼說明呢？ - q( ?6 j) D( m8 ]" b
# i4 I7 ~. p' z" T1 s"Can you see the C: prompt on the screen?"
, u6 w% G) Q( j; b- A! f
% ~9 [4 ]" s) Y, m2 K! `+ l7 |% Z你可以在螢幕上看到 C: 的提示符號嗎？
r0 e; H$ R9 V- N+ Q) I! ~# t5 H" l7 q% n
"What's a sea-prompt?" 9 l$ @/ F4 v/ p
4 M( x* D. C$ q' j9 O3 S6 [什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - ~1 w7 M, U) u+ }# M! {, J+ N3 F
5 `4 a* _' p' I5 A( V% `
"Never mind. Can you move the cursor around on the screen?"
% j- Y+ B% W5 e) X9 g
# q' g* F1 d. k不管它了，你可以看到游標在螢幕上嗎？
y/ O. h$ g2 y2 M
& }4 {0 U( `7 r& |+ L* h5 B! }: l"There isn't any cursor; I told you, it won't accept anything Itype." + o' I4 G9 Q# M3 ^! [& [
% l3 Z5 w! s9 T2 P2 D3 `) q
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
* ?6 ]# g1 o$ B) Y. O; S
& Y6 b6 B1 d7 I% K! J"Does your monitor have a power indicator?"
0 F3 t- \( A L8 N5 \( Q& V7 a
6 L0 E% w4 C3 O" g& [顯示器上的電源指示燈有沒有亮？ 8 r2 J. n2 {' S/ E# M
8 n3 U- |$ G" v, u6 U"What's a monitor?"
; w: V" _; t9 @; b' I! f* y! u7 h9 U1 m
什麼是顯示器？ 2 V$ j1 [' `- F
" H2 \' j* W D* Q0 }- v"It's the thing with the screen on it that looks like a TV. / {+ \1 P5 V% J D. W3 L/ l
$ Y7 V( Z2 `0 P4 U) `( vDoes ithave a little light that tells you when it's on?"
3 J: Z4 V3 \$ J4 Y! {" G$ v9 F/ m# ~; X8 t% u5 b# d
就是那個看起像電視的螢幕，
& t8 A! v7 O% |' f6 S7 y! }0 ?5 H8 D% Z+ u
有沒有一個小光點告訴你它是開著的？ ~8 R P6 c" `3 _ b
6 ^! a2 ?/ f2 J$ Q- C
I don't know."
0 Z( f1 D* z9 @2 p, ? B/ Z
1 O% d4 y! M( p我不懂耶。
. I0 I6 j: ?" x& I) `7 u' Q
' g( u" S( E9 T$ L" m' J' k ^7 p"Well, then look on the back of the monitor and find where : \8 v0 k3 K- l9 Y$ q
# ~) M) M. c/ V9 o- F# Y- qthe powercord goes into it. Can you see that?" 0 q8 [' V* Z% n1 [
) x1 F' | O6 o* ?( Q+ Q9 J1 U
那麼，你能不能看得到顯示器後面有一條電源線接在上面？
/ V: V1 b) O$ [) B$ R, V
2 Y% y# U& D0 [8 b"....Yes, I think so." . h, a6 u7 U3 y, ~
2 {; l4 f$ X* o
是，我想我看到了。
' c( q. k6 I+ j" k
& W& d$ _! `! M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 c- p$ ^3 \/ J* J" @
. _4 V c% c: v* F" i; D2 o
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - n. D; H! K2 f% ~, d# v
" k" o) G( _3 a* J' c
"....Yes, it is."
8 T: `7 a, b s# n# @8 F& s4 g7 M! C
5 y, W @) q2 ~: X- I$ v/ x+ j3 Q有啊!
! b, \$ H9 z3 P6 ?7 o9 u$ I/ N, j, p- o7 d% _. B" V/ g/ ]% k/ G
"When you were behind the monitor, did you notice that there were 1 `, O& X- x$ @0 @
! A/ } O! P4 H3 Ltwo cables plugged into the back of it, not just one?"
; C4 t" d& ^( }3 C( x6 I
& ]% X% U6 ?9 N0 L6 }你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
8 R; v0 g) r+ y! b
: Y0 S) U- N$ i0 n- o- ^; x9 T# E( @' ["No."
( F" H/ e/ N) V! i) b8 c! b: X9 e' b1 E) @
沒有。 6 n% E) n! r- ~! m5 h
1 C9 b# r- [! O3 t- Q
"Well, there are. I need you to look back there again and find
( s8 O. J# k& W5 U
" i# [/ G; T9 Itheother cable."
2 s4 ^/ H* l* G7 @
}* r, _. l0 c7 S2 T/ l( X% i就是了，我要你再到顯示器後面去找另一條電線。
1 {- m+ G5 f6 N" R/ s( y5 d6 O2 N+ L3 P7 p% K
"....Okay, here it is." 5 H+ }# @" ]* B/ z/ z! t
9 O2 l- E8 p' B
OK，找到了。 : M& a2 W4 q0 T2 \) c
! Y: p! Z/ z+ D j
"Follow it for me, and tell me if it's plugged securely into
2 ?, U% d' k+ B5 i7 W, P P8 s
theback of your computer."
7 ?2 R& c: a1 E: \1 P$ V. Q9 @0 U0 k4 K p4 P9 N4 l2 D8 g
再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 n( E9 j9 P( x1 z6 b
0 w. _# J9 b: N/ q0 G; S
"I can't reach."
5 R5 E' E( ^* X7 M: \% C) T* m0 ?4 [$ Z
我搆不到。 4 @3 A4 L( X8 N* s
/ W( c+ Q6 h* \* l"Uh huh. Well, can you see if it is?"
1 m% P6 s2 b5 D$ U" E2 Z* F; K3 U0 ]& v1 [ s( E7 f
嗯，那麼，你看得到嗎？
) b# \5 i) w7 F F- V8 G
" ]. p$ B- S2 W4 j"No." $ V0 |. S0 \6 \, v
5 E* E+ ~& O9 A7 e& K2 @6 L3 m
看不到。
; N; |9 i& A1 Y' t, K3 V7 g) y) D6 j9 u
"Even if you maybe put your knee on something and lean way over?" 5 U' R! `* G$ m: V& S, E" ?: m
0 p; m; j% U2 `: v% u
那麼拿個東西墊高，爬過去看一下？ ( x% _. b' ?# V- Z% A
) A- {, U8 p3 C% R( {) C7 i9 N' q; H"Oh, it's not because I don't have the right angle - it's becauseit's dark."
" j) H1 B# F' e. B# [7 G- o5 @4 ]0 R. B/ E6 x
喔，不是角度不好看不到，而是太暗了。
: l" l. t) n' E/ j9 N( s. K" @# n# f- a/ {
"Dark?"
- ^7 h# {5 b. V! G
* K2 V: N/ u/ N3 \* k' a5 m太暗？
- i+ U. T k0 e' r0 V; Z
& M t; J$ t- w; M) E"Yes - the office light is off, and the only light I have is
. B0 D+ U/ S4 k5 p' } s8 R( U- A* p j% I0 v, G9 a( `% e. u
comingfrom the window."
/ Q6 T: \% [2 N) M. l/ C+ y0 U& Z8 _" r) B d3 q. ]9 k
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " Z( e2 K( C. i( S( Z' e2 V! L9 z5 Z
- T2 m' x- M5 ]2 p) g1 q* M. e"Well, turn on the office light then." $ {# L, o* S/ a5 |. r! l
; A" G1 C; `- A, q4 Y那麼把辨公室的電燈都打開啊。
: h' z% d* I2 N5 V; f3 A- [: G& ^7 T* j% \. G: v* P
"I can't."
5 h1 d- E* T1 F: ~* m! i$ F! ~
M: j5 g4 T F# a" u/ J沒辦法。 - X/ T0 _% C: |6 R3 a: s4 B4 B
4 c+ N+ z) l. }1 }! ?; O5 `3 d. H
"No? Why not?" 0 l1 v6 a B8 v! M/ m) t
0 H V5 @" m1 u. A, i
沒辨法？為什麼？
0 ~. W M, _! t
( m. o' x5 I1 O4 R8 Y"Because there's a power outage."
9 ^% T' U1 S- |( R* I" Z: X% X) r3 Y, `6 J# n
因為停電啊!
' D' R/ K5 W. _& P" \! ?
6 d4 j$ X3 Y# G6 R3 Q"A power...... A power outage? Aha! Okay, we've got it licked now. ' [4 l0 Q O( K$ p/ a5 K* C
: I2 r. U5 N( L3 D6 [' C* X
Do you still have the boxes and manuals and packing stuff 9 q8 ?" z5 v* W+ F
- d* L3 o5 M. U' K- m
yourcomputer came in?"
. x2 A h- \: c p ]8 k6 }. L5 G3 _4 N
停...停電？&#@!(& ，喔!OK，現在開始打包， q* `: |' o7 X$ c
C+ ~& |5 n% P" d1 B
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
; B- _2 }. s4 t- F4 ^
; a; R c" ]! Y* J4 \- K5 f"Well, yes, I keep them in the closet." / e$ j& B: T1 O8 _
, d# k; q* e+ |. p嗯，是的，我已把它們收在櫃子裏。
# f+ H0 b4 j7 j/ g, u I* J) B
" ~8 I5 H- Q( L' B. y9 H% j. p3 h( j"Good! Go get them, and unplug your system and pack it up justlike
7 _8 [7 z/ H- N/ m4 H3 g& u4 r& u# f
it was when you got it. Then take it back to the store youbought it from."
9 h; k8 X+ ^5 Q
' ]7 s. I/ r8 O& f' u很好!去把它們拿出來，然後把電腦搬下來包裝好， % X( v% b9 L4 W7 T5 t2 J- e% [' r' s
" z# ]( v* X) J* ?( H8 [
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " A/ j) y( Y3 s" c+ s2 |5 r( e
% D* o$ X% T: O! H3 H"Really? Is it that bad?" , C3 m. h' J6 E* H
$ p- y- h8 i! ^% o! O8 J6 N8 s: T真的嗎？是它壞掉了嗎？
" k4 Q5 T5 M/ a# Q2 G- p" G. E
% N6 n* ?6 c" D# x% o& }7 h+ Z+ K"Yes, I'm afraid it is."
1 ]: D9 Y3 q/ ?8 g/ I" m! @$ ^6 ^0 U2 ~, e' I8 z8 v) X0 p
是的，恐怕是這樣了的。
) n3 ` {2 u0 d# z+ }: Z
" X: w9 P! J3 h( L5 K"Well, all right then, I suppose. What do I tell them?" ' q) p0 ?( [- W3 t
3 P4 c+ }0 L( _# S- S
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # [5 m% `' b; J4 P* s# L4 `
& g% p1 m2 Y# V"Tell them you're too stupid to own a computer."
" u2 J4 H& u d, u- H! S h- I$ `
6 U- z- q" K& U, @% F3 ?( B' [就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
