Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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, G% [7 x* _( D lRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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; V# z2 J% ~- A" a% a% o* v是的，我有WordPerfect的問題。 1 y, O0 I5 y I5 F3 H$ Q: v. C) V1 o* c
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"What sort of trouble?"
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3 b$ Y f6 u! w) M您有什麼問題呢 ? e( h) ?3 h% t
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"Well, I was just typing along, and all of a sudden the words wentaway." : v& J0 T+ R7 m! ]# G3 q: [
7 E) C8 A* j1 v! @我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 3 @! ~% u# D! d0 n1 e
4 q3 E" z0 m$ Z9 b1 J/ \"Hmm. So what does your screen look like now?" 4 d q, Y6 ^7 U; e7 C
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 1 |' T# ]% ^- E, G) o
! R3 T8 W4 j: ]5 g"Nothing?"
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沒有任何東西？ , S5 n: U1 v5 {4 A3 w7 K
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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) c+ u- i# k' Q# o: I3 a2 E您是否還在操作WordPerfect，還是以經離開了。 & e3 H f9 ?% N/ D
" g7 Q) U- e5 b' m"How do I tell?" ( p" p5 d# `5 r% H" y
" i3 q0 i0 C6 q: s& q& T我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" & M+ Q$ X7 v/ F3 j$ W! ~2 ~8 }
* U4 Q, ~' _% v0 ?8 t! q' B1 X9 _2 z你可以在螢幕上看到 C: 的提示符號嗎？
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3 b: M, n8 K1 C$ D"What's a sea-prompt?" @- Q+ W9 Y# Y& Y2 r
4 y, g( ^; e" s1 b; J什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 h, N4 ]) Q: U: t$ \+ q8 c
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"Never mind. Can you move the cursor around on the screen?" 0 h, P; N) u$ P( s ^$ w
$ Q' U. i4 f7 q1 |0 Y: P/ C不管它了，你可以看到游標在螢幕上嗎？ 9 N* h1 s# y5 a+ O
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 d. I7 O' `, j5 B
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* G" C# m* h6 ?0 }+ c1 Y, S% V: k. B"Does your monitor have a power indicator?"
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, N3 W" L* a$ }$ @' ?% d顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" $ }: g, b; {$ z& U7 h" J9 O
9 y- x" }# x$ M* o8 M" w" _% c什麼是顯示器？
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" h& L7 R) _) h# `4 N"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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. G) q. T3 N# @; o- s# s就是那個看起像電視的螢幕， # |% K3 \+ J/ f" j0 X
0 M3 `: o$ X/ e% R% g- x% v- [6 B有沒有一個小光點告訴你它是開著的？ : v' c9 b. h( e% W: y
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I don't know." 7 C3 q* l* g% O
' y( z V5 d ?0 k3 @1 g我不懂耶。
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1 o. F" s9 g( m8 J"Well, then look on the back of the monitor and find where 3 H9 q7 J5 i% O0 }* N
5 @" s! y- R. F* c" G2 P- Xthe powercord goes into it. Can you see that?" * f3 s! }& ?: y# M/ f
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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6 n1 d- Y+ j1 q$ [" M e7 ^"....Yes, I think so."
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是，我想我看到了。 0 O, s1 d2 Y+ }& E% s! }
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! _4 K f% |& t! G$ v7 D8 ]
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 B) ]5 j6 D; e% f- f- ? v3 d"....Yes, it is."
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! |# A/ E, @9 y7 |# Z1 y9 C1 x有啊!
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"When you were behind the monitor, did you notice that there were / q- y9 R3 l2 G7 O( p3 r/ n7 {
: T" V" k& g7 d5 S5 etwo cables plugged into the back of it, not just one?" : R$ a, L8 D( d2 I7 S) D
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 u3 ]4 U- F3 _
4 M, Z$ H" L* U7 ^: I) r- T0 O"No."
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/ q8 Z0 E! y G5 m4 `) E, Z3 @- `- O沒有。 6 L' G4 c6 l' _( R _
$ u% A, q$ Q% z0 @"Well, there are. I need you to look back there again and find / r$ q. y4 k5 I7 @5 ]4 k2 e
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theother cable." + Y2 D0 v1 ]. l( z
" `3 c' S9 o& \; x i7 D就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 6 D$ \3 c4 \: k( Q/ M
7 w. S& o$ G6 z0 F4 A6 s( }# yOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into + v- g% t( Z0 j" E" o! \( U: j7 n( D
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 E# j* F T( x( R& J5 B
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"I can't reach." z ~1 G+ }4 L2 \
. K1 c Y9 s) X) a我搆不到。 % N D- B- y8 u+ Q6 M% o" P
6 P6 L- q4 t! W"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ $ I8 Q6 `- h* U, p" c
# w y3 a3 F9 F" U6 y4 Z0 g9 I- g' ^9 y"No." ) `! k" w% u( I' X
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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" i7 o. m; a* z3 @太暗？
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, T1 z# [# y& ^) C/ K" w# c"Yes - the office light is off, and the only light I have is % O. V3 e9 _0 ?3 ]$ a' S7 o
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comingfrom the window."
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& n' T( Q9 R6 x( S" j6 A是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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7 }+ O& u, ]$ s3 G% H5 ^7 h' A"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 4 a" h' C5 D: p# H
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"I can't." , w0 ~+ h D* [0 s
9 T0 k/ q/ P! ]. N$ ]# [& o沒辦法。 , n+ _; R2 K: h$ o- u7 ?2 @
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"No? Why not?" ( v+ u+ U5 d! F% N$ _- m
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沒辨法？為什麼？ $ P" C) K( _2 O$ w. z( n
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"Because there's a power outage."
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0 K/ k* e" T# a% F- m9 {因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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# ?; H1 s& W$ f, C% o; v: sDo you still have the boxes and manuals and packing stuff : A- z- l U w2 |
3 f1 H% x3 `! Wyourcomputer came in?" - |; d4 J) }1 O
+ }. G$ I6 U9 Z* e- ^* q2 G. d/ N停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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8 p4 z$ C: G4 z3 Y- ^"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 - k$ ]6 K& o, v- b: N! F3 Q
7 p p- @9 R2 L9 a"Good! Go get them, and unplug your system and pack it up justlike + q3 D" |3 q+ \+ k8 R
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it was when you got it. Then take it back to the store youbought it from." T( Y2 _ X/ v6 X; M! b
; g) [ {- W) k" R很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; b" ^ C0 ]1 J4 A
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"Really? Is it that bad?" & r" i! Q# a2 K/ n4 b9 T) u: p) I( m% T
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真的嗎？是它壞掉了嗎？
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' z# V) G+ C; M"Yes, I'm afraid it is."
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9 f9 t5 B- v- O# A是的，恐怕是這樣了的。 + s+ L' |6 \. Z `
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 2 x! D; T0 z q0 p) c
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
