Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 \0 o2 o& n- R6 s
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"Ridge Hall computer assistant; may I help you?"
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. j. K: D$ W( F& x7 W! M* `Ridge Hall 電腦公司你好!我可以為您服務嗎? 7 C+ l. o5 f9 e: }7 r! y
4 ~3 m8 T6 y9 U; L2 |0 @# w"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 2 B) A/ h, }; |
/ x4 C2 U& i8 B; L4 R"What sort of trouble?" 2 ?7 u, Q! C- u! C# O
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您有什麼問題呢 ? : }: }$ x7 `6 x2 x5 H" h& k6 ?
( s: A/ P' i1 V% a"Well, I was just typing along, and all of a sudden the words wentaway."
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/ t; n7 B4 H) l; A" f# y. d我剛剛自已在打字的時候，突然間所有的字都不見了。 ) J4 L, O0 |9 a3 y# Q1 U; v
/ a2 A2 t h+ n"Went away?"都不見了。 * [- d7 m% ?! P3 j7 _ @& A
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"They disappeared." 8 |8 s8 u9 Z# p7 k
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它們都不見了。 : r4 h: I6 H, K
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"Hmm. So what does your screen look like now?"
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8 k$ Z E0 R2 I嗯，現在你的螢幕看到什麼東西？ 9 D9 C5 ?+ n3 \, @1 l
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"Nothing." 6 w9 m- t3 F/ S4 v ~- [' ~
, p& j% C/ G1 B) ~% F* m1 N沒有任何東西。 # F% e+ f8 g8 h
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"Nothing?" ( ?$ u$ q9 l1 g: I$ z
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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; ~: X7 z3 f$ t; F"Are you still in WordPerfect, or did you get out?" T% \$ t {9 G: C. x) \
$ B* o& }9 r+ S @您是否還在操作WordPerfect，還是以經離開了。 - o! H- X A k0 M
7 r* @0 D/ x; D. ?2 S$ ?0 M j {/ U"How do I tell?" 4 y1 y' X2 ? @6 f/ ?+ ~
/ S% l6 N, `: T6 R+ {" D" \; x我要怎麼說明呢？
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( O p1 d$ Z5 _5 X: V: O"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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: |& K0 m+ E) }) W& o8 Y& X什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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0 n4 e8 [: s" E, ], A) F' K"There isn't any cursor; I told you, it won't accept anything Itype." 2 e8 ?" s5 j/ t0 S0 y. r0 p
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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3 X5 L V, z% P"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ % z% s( Z3 L, j ^; n, v F
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"What's a monitor?" : f/ g- ?" W; q ~5 j
2 x2 |7 z8 K1 B什麼是顯示器？
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, E: B, Y$ K5 H. r4 n"It's the thing with the screen on it that looks like a TV. + x0 [# M- a0 a/ l
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Does ithave a little light that tells you when it's on?" ) @- A/ f' o1 ?& c
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就是那個看起像電視的螢幕， " y; _/ l* `6 }+ z! z3 m2 Q
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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& `$ W- X( A1 o我不懂耶。 `/ `/ y h; Z5 d1 I9 n8 B7 N( O% m4 a
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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! E- f0 u+ k) Y/ z [0 K2 D( S8 B那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- ^' a6 r- c0 y- ]0 ~"....Yes, I think so."
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0 t" i9 u, W' I3 L$ H是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # ]5 ]+ }# P! g; _
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! Y. c& v3 S5 J$ ^7 F
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"....Yes, it is."
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) | {$ ~" r, `0 L有啊!
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"When you were behind the monitor, did you notice that there were ' }3 s0 h' f1 H& Y
, L( _& d3 F$ \! q6 etwo cables plugged into the back of it, not just one?"
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! V5 F+ y; s0 K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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4 E9 e! E5 n. R# L+ J6 F9 j"No." 3 H: ^) u& O% @0 J
. D9 f8 f! @( a( I沒有。 2 ~/ O3 b( w4 C8 s# i" b
5 v6 C4 t3 V0 j' B3 c3 s0 c7 ]"Well, there are. I need you to look back there again and find
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theother cable."
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3 l8 H- W& m' x7 |/ G: N2 _就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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, s- W! @1 I2 B2 ~3 X) OOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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0 a$ _8 u$ g+ ttheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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9 C$ H" \" t& P" _* m, [我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." , B3 G z1 }1 Z! L9 Z4 U V) @9 }
/ l+ f Y/ O' H% y+ k) y5 @" o% x看不到。 1 E7 H& N- T" g4 j! A# f
$ n# A5 L" n' s0 f4 I y"Even if you maybe put your knee on something and lean way over?" 1 O6 b5 W. v: Q
8 z& j/ b# @0 Z那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 C4 k- o6 B! ]
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ( C9 A# n Q% g( N" A
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"Yes - the office light is off, and the only light I have is 8 B2 I0 z- ?( E- J0 G6 P- N
7 k$ r- A! g1 {! X$ p: C7 F! @+ \" {comingfrom the window." * @, _7 P u& w* {+ r# R
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . _9 t' ~; |' a$ N% C$ C3 B
; P$ K' P a- n' c* B7 L1 E"I can't."
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沒辦法。
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5 y7 v" l: f' X9 P2 E0 ? G5 e"No? Why not?" / o+ V3 n7 _ _4 v. M3 U7 V
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! % E) V, z7 A7 p; S) \
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"A power...... A power outage? Aha! Okay, we've got it licked now. # Z& O* }$ D. o; x; a' p, \& ?
$ h- e+ }$ E w$ r/ m3 a( Q3 CDo you still have the boxes and manuals and packing stuff V' j; C# E+ p/ Z5 a: E ^
) \2 p0 M3 w! g( @0 o# X. Ryourcomputer came in?"
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[) ?! ?- n1 ]6 ` }8 c停...停電？&#@!(& ，喔!OK，現在開始打包， 2 E& u: Z& [9 o
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ) i4 E. t. `1 k* T0 c
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"Good! Go get them, and unplug your system and pack it up justlike + {6 a7 M) E: L- E( \
. d& t) c$ a0 `+ L3 J# nit was when you got it. Then take it back to the store youbought it from." 8 R3 Y& c: d& d5 }
( X: V+ b0 _0 p8 C. I# u! C很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 Q) s! Y8 V5 K# X' z4 R
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 3 c4 g, f( n4 V' |
* r+ U2 h! ]9 Z( O真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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) [9 {* e; E. |; O$ t; E是的，恐怕是這樣了的。 : l9 N$ c5 ~: T
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"Well, all right then, I suppose. What do I tell them?"
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3 e+ y ]" h4 Z' G1 ?) p: J; E c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." & p: v g& b, ~ S- Q
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
