Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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8 w/ ? b3 ~" z/ v2 c" n! l"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " x5 `( r+ ^- U# h: E: B
$ S( W/ V) W; W4 | j, R4 ]# d; x* v& O"What sort of trouble?"
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您有什麼問題呢 ? : t8 u6 c9 Z6 q/ I
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"Well, I was just typing along, and all of a sudden the words wentaway."
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( O$ \' {5 i! E2 K我剛剛自已在打字的時候，突然間所有的字都不見了。 & r. [) `) a5 X' z
+ T$ `" F8 @& R7 S+ _"Went away?"都不見了。
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& @ M, A% L% G- [1 ? P2 w' C"They disappeared." + M, |% N! x# ^+ J
' c `. u4 x1 u4 O! i0 Z它們都不見了。
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/ T& K* ~; q! a9 d5 }3 \3 q"Hmm. So what does your screen look like now?" 3 M/ J y8 ?# i2 k- `# E
& O) K) ^! {+ p0 N- C! E8 O* r嗯，現在你的螢幕看到什麼東西？
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"Nothing." 6 w! x. W5 r) `+ P: m/ Q p
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沒有任何東西。 # T2 s8 ~$ q3 U1 h1 C! _: s; r
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"Nothing?" 1 V' a( r3 Y2 L+ p3 G6 g& W0 p$ q
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沒有任何東西？
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- m: B$ {1 Z) h6 O: t( }& S; x"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 9 ^) g; ^2 ~4 H, x( v2 D2 p7 T
6 P9 _& P4 Q/ ?/ I( w3 h* @"Are you still in WordPerfect, or did you get out?"
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4 B6 D. [0 V. t: y* n" t c您是否還在操作WordPerfect，還是以經離開了。 . u* ~2 S: \! {' M9 J
9 c E. n" m; T( r u% t; ^' s"How do I tell?" 9 K2 A! A4 [8 s. f- w. p ^& B
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" % O7 V, M* p1 o3 z7 L p3 c
( K1 V& d* W0 B$ C0 R你可以在螢幕上看到 C: 的提示符號嗎？ & v1 k P' J: Z2 D- d' {3 C
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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) J( p9 O0 q% K4 f7 T"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ |$ {2 P F& m7 | o9 K
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"Does your monitor have a power indicator?" # t; w0 X* m* z
6 s$ D: T! R- [9 O/ g; H' {( E顯示器上的電源指示燈有沒有亮？ , [. u) Z. z# l% y( g( ?4 g( d* ~7 L
. q# X$ Y- S$ v9 n) T& s# f, G"What's a monitor?"
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, O) B9 r! Z7 Q* s: n4 ~% l6 M什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. " r: a" ]* t, G- ?2 E, p$ j! Y! q
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Does ithave a little light that tells you when it's on?" 9 B5 U8 m. W" z1 m2 Y
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就是那個看起像電視的螢幕， 4 d0 p, ~- `. H* R u; i) b! W
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有沒有一個小光點告訴你它是開著的？ ) g5 w. G* m0 f8 f7 k# r7 k
7 [$ i$ N7 D7 R. `I don't know." 5 I& c7 m F7 P0 k
; i- z" p+ m7 h$ \" w' I4 _2 m我不懂耶。 1 [: u% @2 E8 y, M. O" u& H
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"Well, then look on the back of the monitor and find where 0 _7 @( P: {; d8 a. T B% g
8 a* V- h% j4 G$ F7 q2 O9 J/ Wthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + O5 v* C4 b) y1 d
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"....Yes, I think so." $ V/ u5 {! \7 v- Q0 W+ B8 H
" c' B; N) U* A5 e9 D9 w是，我想我看到了。 * [$ P6 r8 N$ F- r, I
( W. B7 s3 v' u1 Y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & N( l3 j2 j/ A F4 j$ G; ~2 ^' @
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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, \" V7 t, C- W8 S$ L4 n"....Yes, it is." 6 D5 n% m2 `3 |7 z4 M4 H4 L
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有啊!
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"When you were behind the monitor, did you notice that there were % c% k4 } X2 f$ _
% O B9 N& n4 C: w: Z! rtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; h; k5 d# q/ X; h w9 L
/ i4 }- y& s9 B; b- P7 q7 ~"No."
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: |2 v# Y2 l* O8 ]" @2 w/ h9 \沒有。 - B; T* x9 k. \2 T" `6 ?3 R2 M
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"Well, there are. I need you to look back there again and find
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7 }* w t' v. r: _, Z+ l% P: Ytheother cable." ! f0 P6 q7 ?9 M6 Q. H1 ~
% W" j/ l8 R Q j. J4 D9 Q就是了，我要你再到顯示器後面去找另一條電線。 4 y2 y9 \/ n; }
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"....Okay, here it is." . J5 r0 V! \8 Q* @6 w5 n. h3 x
) t9 L) z) @- w* EOK，找到了。 + Z/ i4 C" V I( ?9 o
; e( V5 |- z0 r3 `3 D"Follow it for me, and tell me if it's plugged securely into
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! Q6 Z! \& u" v) {9 Ftheback of your computer."
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. l# S# Z+ T# |再替我找下去，告訴我它有沒有確實插好在電腦後面。 # v$ d2 N6 ~2 [4 _1 ]
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"I can't reach." 2 V3 a$ c( J, D5 L( |
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我搆不到。 1 W' C- f7 c/ [: h' g
& _" W. ^3 q& N"Uh huh. Well, can you see if it is?" ' @( d/ f# l0 D1 Q
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嗯，那麼，你看得到嗎？ * t% t" z2 W1 a
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"No." $ v: g+ h; K. C
1 r: O; p/ v2 ~$ X# n1 H/ A4 Q, O. g看不到。
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, v; \- u* q8 }0 C# |3 S0 G8 \: d"Even if you maybe put your knee on something and lean way over?"
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6 T8 b5 @" q Q3 I _, K- ]那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 0 W$ S" V$ L6 Z' M( N
* w: |0 O! c9 w4 l: ^, K+ Y6 y"Dark?"
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& ?7 w, @+ F2 _太暗？
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"Yes - the office light is off, and the only light I have is : s8 l( R# [' N q" f
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 2 U8 T1 J/ }# A4 H# u2 u6 @
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那麼把辨公室的電燈都打開啊。
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7 H+ ~$ [( Y5 r6 z"I can't." ! d: A/ c p6 a9 d: I/ [3 A+ @
, ^* h: [4 W' x; C+ C沒辦法。 e, J" R6 H! u2 b3 s; N. Q8 _2 Q
" I3 ~* m8 C3 F6 Q; j7 M"No? Why not?" ! G$ k5 u/ `5 P( r. M9 v4 ^
) p2 j3 a: l' s8 m沒辨法？為什麼？
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"Because there's a power outage." 2 ~- R0 e* F+ C& W. c
+ m% ~" J8 H6 ]' Z7 ^+ i) c因為停電啊!
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& j4 R% y6 S- J7 }% `2 d3 I"A power...... A power outage? Aha! Okay, we've got it licked now. ! W* N" v8 g* O" E5 i' G( L
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， * G; ?+ U6 t8 d' V/ x3 w8 a2 N
9 D3 @5 F, T% V& \% x, r電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 J; n4 x9 x* Q) z"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 $ O8 R& g! ^# S r
) v* n6 \( T8 @' n5 U. w; l"Good! Go get them, and unplug your system and pack it up justlike
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/ `6 Q% `3 e X& ]4 I7 l. O& d, z4 t- Dit was when you got it. Then take it back to the store youbought it from." : x4 k: i/ w( I) {* F" d0 |3 q; p& B
! L1 x: ~0 a, l1 Y0 `! t: O; `很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 q! X9 {. Y0 D
4 t# `7 ?/ \' i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 Y# Z& m, f4 v. f
4 ?: j$ a6 U: c"Really? Is it that bad?"
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! u7 Y8 h3 `/ j* ^真的嗎？是它壞掉了嗎？ 1 F3 C3 {# W+ l; Y4 F/ |
9 ?2 q5 L. ~- [: C"Yes, I'm afraid it is." ' H8 w, ~ G+ e7 G
9 n: |1 Y/ p' ~; e是的，恐怕是這樣了的。
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3 ^7 O2 Q" |) G9 h"Well, all right then, I suppose. What do I tell them?" & a) _; D: W2 }7 e$ f
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # {6 v' M0 a1 a9 {& ~! T
% ~3 i' @, i! b( f! G% e"Tell them you're too stupid to own a computer." 5 s) _ ^5 q) b
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
