Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! V. R, L- h2 q/ C. D
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"Ridge Hall computer assistant; may I help you?" 3 W! B* l0 f% ^7 U( a
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" $ D" [( ]; v! t* B9 `# W8 p$ B7 d8 Y
+ W3 D; R0 j/ b [' q. }9 Q) T您有什麼問題呢 ? 6 J. p6 y$ ?/ R6 W9 ?! Q) V
( L# p/ t& e, D2 c8 P4 @"Well, I was just typing along, and all of a sudden the words wentaway."
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2 n9 V; f& H$ o# D我剛剛自已在打字的時候，突然間所有的字都不見了。 0 _; c3 z* O! T
, G: u8 N4 M* K' O# v6 V"Went away?"都不見了。
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7 N/ G! q( Q: B2 }2 g4 P8 R, v# p- I"They disappeared."
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: k& g5 h* k$ t$ z) X" v它們都不見了。 6 N* Z6 D8 I* K7 `/ Y
- S1 T: W) ~. c. j, |9 o"Hmm. So what does your screen look like now?" ! ?* f. m0 V; o, W
% o6 I+ @ i4 a5 \' b0 C1 H+ R6 `嗯，現在你的螢幕看到什麼東西？
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"Nothing." 5 |7 H1 u- U* S/ M- E5 ]
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沒有任何東西。 * j! X9 X( C' K
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." 8 {9 A+ i1 i# S
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螢幕是全黑的，我打的字它都沒反應。 3 x( C1 H G) O
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"Are you still in WordPerfect, or did you get out?" ( _: l1 j, o, N$ N8 ~2 j: s
7 N! e: [# j6 C- j1 O& x8 I+ I您是否還在操作WordPerfect，還是以經離開了。
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+ M4 O9 g9 ~$ u# R* K"How do I tell?"
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; Q l: U4 _5 u5 I4 j& {3 v我要怎麼說明呢？ # U# u! D) ]" {2 w
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"Can you see the C: prompt on the screen?"
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4 N$ N0 p) B' k$ y- H3 l% f你可以在螢幕上看到 C: 的提示符號嗎？ # G4 d! b4 `: a& f
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"What's a sea-prompt?" 1 k+ O+ E* \6 m& `
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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6 r& K+ K3 ?& I# e" \5 b0 ~6 E4 Z' y4 s不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; e1 S1 U' X7 p0 m7 M
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"Does your monitor have a power indicator?" 5 D: x i/ Y1 _7 Q2 U
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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6 |( M; z) j$ v; g! @"It's the thing with the screen on it that looks like a TV.
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! \; Q5 a/ Y5 j# l6 VDoes ithave a little light that tells you when it's on?" 6 }& w) J1 g3 {( S0 _ ?
/ t; y- r( X: K" U7 c- E就是那個看起像電視的螢幕， ! P% [, m" e/ ~& b) F* l
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有沒有一個小光點告訴你它是開著的？ ' e0 ?! u. p' d( }: Y
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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6 T% z# K0 K4 r: B5 p% r kthe powercord goes into it. Can you see that?" 9 R6 ~' ] R7 F: K; E
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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7 ?% ^" D/ i* I3 ~( B( _! F"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." : M! k4 h- m( t. C3 K
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! W/ a. X& t! ^, }3 R# x" k. T"When you were behind the monitor, did you notice that there were
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2 P; z) V; L7 f/ f3 {two cables plugged into the back of it, not just one?" 6 L, M, b1 o5 T, e7 A# a \
6 E5 d* `5 u% T+ m, J- r% n6 R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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4 A+ D- m+ p# p# d) M"No." 9 m7 ^# y9 Q& I# ^( L \
) A) d' s* M+ H( | q: a7 F0 M沒有。 ! w+ t' ~( [/ O- I
n2 A- D/ O h) y4 f* H- M"Well, there are. I need you to look back there again and find
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theother cable."
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" z0 |3 e3 V ` l8 E* | y Q就是了，我要你再到顯示器後面去找另一條電線。 & R" }& v. Z* @ {( B
* [6 P% U+ p+ c+ k" e"....Okay, here it is." 8 u n) N( v5 M2 [ c# j$ l
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OK，找到了。 . n6 H2 t4 `# \5 a' G7 N/ `0 ]
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"Follow it for me, and tell me if it's plugged securely into : j) p/ {( `: K5 K! e
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theback of your computer." 7 l" b4 N. [! { a; S1 |; S
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; K4 r% r9 @. g"I can't reach."
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- Y, h' G7 D6 K& L我搆不到。 $ ?+ F- {( H, `
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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! F# h$ e- z: x3 ^, z3 T, m* @"Even if you maybe put your knee on something and lean way over?" " D' {+ R% p/ `- J# P
6 z% V4 _5 d8 \- ~3 C那麼拿個東西墊高，爬過去看一下？
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2 r w. Y7 a' Z# Z"Oh, it's not because I don't have the right angle - it's becauseit's dark." " I0 z0 I9 X% q9 I% M& S
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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8 s% x& x9 N# O" F# D; T2 b5 U太暗？ 6 y' X2 O! \9 S8 B
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"Yes - the office light is off, and the only light I have is 3 w# i* V, Q( [6 y
" [. L* D8 t9 pcomingfrom the window."
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, O& r( I& S0 q* o是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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' P5 t$ |3 p" H# N"I can't." 3 a0 n! K* w5 y/ W
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沒辦法。 " J1 B6 C, I, H, p% l6 y
% D. v. }* G2 m7 M, V2 F8 _"No? Why not?" + L: I u0 P+ _% m% B" `- a8 s) P/ k$ b
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沒辨法？為什麼？ ' y4 W3 H8 M+ P8 ]
9 y% t, h8 u A, w9 b"Because there's a power outage." . [! _9 R0 y V% }" A3 `
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因為停電啊!
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2 C7 o7 H; @3 U1 H"A power...... A power outage? Aha! Okay, we've got it licked now. 1 z S8 g$ y9 r" h0 U
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 1 E$ Z2 G/ O' s& l# \ F
, p# [! R$ J+ `; F2 x! u$ I停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 2 T9 r# |: ]4 o& w7 ?2 g6 b" M/ R
; o3 i$ R" v6 p, `* `* e嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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0 G# \2 O+ Q7 {6 Pit was when you got it. Then take it back to the store youbought it from." + L- _ d2 h/ t
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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! R1 L6 N! Z8 y2 s7 ]* r就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! q% ^* w1 {7 K
4 B- F" e" u! e& w) q3 U6 y8 M"Really? Is it that bad?" ; S' g( \' J1 V+ ~; s: F2 j4 U
3 J t6 s) h) u# C* F/ W真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 6 t- k: w" H5 Y$ {) M0 h
5 ]6 U O. B$ W是的，恐怕是這樣了的。 & D' g! F& [* v1 P& w
8 [6 ~' z( Q& A"Well, all right then, I suppose. What do I tell them?"
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' D3 R% i5 |( C1 H4 Q" ?喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
