Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 h$ Q/ z2 v- }' n
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"Ridge Hall computer assistant; may I help you?" . D3 |$ `- D7 Q8 y! ^ S
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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; g0 M9 j: ~1 ~" p% ]$ y"Yes, well, I'm having trouble with WordPerfect." 0 K6 P/ j7 t' a6 G+ {9 I2 ?/ v' [0 p
6 M& X1 J) U8 Y! S是的，我有WordPerfect的問題。
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* G6 Y- g# P6 S- d" @" Z, |"What sort of trouble?" 9 J- }# Q: c/ n' Z. J6 @# v. }
, t2 n( F# D) D5 ]% m) \; N您有什麼問題呢 ? 0 P1 X. ~1 D* Q* }4 x! m) o& t' x
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"Well, I was just typing along, and all of a sudden the words wentaway." l0 t' H; \/ ~" m+ {+ s1 `% b7 i
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我剛剛自已在打字的時候，突然間所有的字都不見了。 6 e- }+ s$ {- ~9 Z, h! u2 `6 X' w
5 q% L" z) _0 I# u' e"Went away?"都不見了。
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$ b$ ]. ^$ y7 c5 ~"They disappeared."
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它們都不見了。 0 f# e0 [! _: X' Z5 P5 W4 L# O
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"Hmm. So what does your screen look like now?" " ~" b& W1 z0 [* { }2 S
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." $ d, W" P2 P6 C+ r: f3 O
; S! l ?# m# {沒有任何東西。 & z8 m3 U2 `' F1 N' b
$ x' c/ R( [7 C ^2 u; @6 R"Nothing?" 2 ~3 y/ Z6 l4 S
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沒有任何東西？ 0 k5 E" A2 k9 ]1 x* o
8 O5 N" x+ R) ^& B# K/ O% S2 `"It's blank; it won't accept anything when I type." 7 f6 _1 L% }) e. |
5 ?/ b; V5 e( d$ o螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" & Y o! \1 {* _- @
; `% o: K- k3 t' O- D3 o4 g您是否還在操作WordPerfect，還是以經離開了。
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! d& Y9 Y$ C+ g( x"How do I tell?"
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5 {* k+ g- r$ \* u我要怎麼說明呢？ 8 F, u) b. a7 B6 J/ _2 I- p0 y
3 ~% L i3 J! r& Z"Can you see the C: prompt on the screen?" % R8 p/ ]. }4 B0 r
4 e& z' n5 C, o# V你可以在螢幕上看到 C: 的提示符號嗎？ * x, d6 c8 B% K7 }/ O
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"What's a sea-prompt?"
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1 j- L8 n3 L4 [ j什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" . d& ~8 W: k1 j$ }$ k8 w: N: ?
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 5 p( N6 Q( Y* P) p/ g5 \. }. [$ H; T
) {+ {2 B' g6 v% E* t& `螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) k# X9 I% V z) O2 e
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"Does your monitor have a power indicator?" , j3 c' Q: G3 a( s6 U- m" h2 U
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顯示器上的電源指示燈有沒有亮？ 8 z% b4 s8 y$ Z
* X. F+ _7 {0 _. F" e$ W1 X2 O"What's a monitor?"
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什麼是顯示器？ - l4 x, h! o7 G) {
0 q: q5 y4 N% y3 w5 c"It's the thing with the screen on it that looks like a TV.
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9 \, F- B7 U9 W; P' ~% IDoes ithave a little light that tells you when it's on?" ! f) _* K6 [: _! U! E- B% j: D. m
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 4 Y- C0 ^9 S- }/ Y [
% d& r( f' Q7 h& C- p1 l7 [! _I don't know." 6 M: Z% Q) e& C# [4 @
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我不懂耶。 ! }( @3 U$ D2 D# u; N
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"Well, then look on the back of the monitor and find where
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4 }2 ~( D6 g n( D9 h) ?the powercord goes into it. Can you see that?" 9 q2 @4 r8 b$ i" y' X. E
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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0 m9 X- e9 a1 k2 ~6 J是，我想我看到了。 ! u+ T6 [* n* j, m- K3 x% I0 I: z& z( a
4 p+ _' P2 H) u% G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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5 ^9 C% Y3 a% Z# S8 W, O太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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6 G) G+ O, @& \. k"....Yes, it is."
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8 c6 i1 ]+ q1 c7 M有啊! 8 O: l2 a0 s/ p+ x: j, @; O
; f4 r) N* X o' ]6 U A"When you were behind the monitor, did you notice that there were 0 ]1 ^; Q0 \7 z! Q# q
- T4 j6 ~) r* u# Wtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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X# @8 n1 ~# _9 O Q"No."
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沒有。 + k' \3 e" L# v+ q
7 ~* u9 T; m( N( b"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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: L% O! ]- Y l* x! p1 B"....Okay, here it is." 5 D4 U! Z' c3 X2 O
" R$ j, }/ R- O/ VOK，找到了。
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; E, j1 |+ Y9 U"Follow it for me, and tell me if it's plugged securely into - ~3 P( w, Z: F
$ c+ f( u# D2 _: T* g" b1 Qtheback of your computer." ) }3 U y0 y, d
9 O" m' K2 o% \6 n再替我找下去，告訴我它有沒有確實插好在電腦後面。 " B- ]' r0 }" k
! B; x2 ~, `4 ~3 g" _2 o% g' T% F"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" # P7 @# Q- U5 y* h, G' x
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嗯，那麼，你看得到嗎？ / Y* v; o3 g1 y6 p: a2 s8 X+ W
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"No." $ Z+ M/ `/ T* \: z0 q
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看不到。
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. |" s" O0 _& b7 i9 v( P7 @" N2 e: ~- b"Even if you maybe put your knee on something and lean way over?" ) r. v4 a2 _, w1 `8 q
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那麼拿個東西墊高，爬過去看一下？
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8 b* P% a2 q+ M) P9 D1 ^"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* E! E3 j! e& L喔，不是角度不好看不到，而是太暗了。
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. H3 Z. W3 ^ A X& x* D"Dark?" , B' q) U7 s$ |# T5 o( c
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太暗？ & C- u/ F& v/ ?; S+ {2 B8 C! x5 l8 L
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"Yes - the office light is off, and the only light I have is 7 e0 C. D3 @+ @) _0 O
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comingfrom the window." 2 V3 I7 F+ G z+ Y7 i
2 f; @2 ^9 ~5 F是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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; o) u' E& D0 _$ K7 A7 a8 a"Well, turn on the office light then." 3 h6 h9 u" A. u- N% S
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那麼把辨公室的電燈都打開啊。
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$ d }( \2 i/ D9 R$ _, G3 k6 L"I can't."
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) ~3 p" \0 `, C! E" h1 e( ~+ F沒辦法。 - V2 E3 s7 H- U
: C5 W+ t: L. R1 O"No? Why not?"
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. i0 v. Q2 } O( e9 V沒辨法？為什麼？
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6 h6 m( e% c6 j- H7 p7 C"Because there's a power outage." " b8 n( x$ j3 B$ q3 z
# g) Z; ]3 d# u. f' R1 e因為停電啊! F/ T8 ]4 ]7 Q. S6 d* X) G |$ _3 W
+ A) u* q; r9 V! N- a" J& ?# N"A power...... A power outage? Aha! Okay, we've got it licked now. $ z/ ~8 U! {, c
9 t' V! F' S7 H" S' W0 C- WDo you still have the boxes and manuals and packing stuff
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) k; @+ a1 H: g) wyourcomputer came in?"
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& C9 o$ V5 l- x5 g1 S7 h停...停電？&#@!(& ，喔!OK，現在開始打包，
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% w2 ^, m9 }2 I! T# T) q$ L) q( n! b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 t( N) h$ L+ ?6 a f
( \1 ~# r) b5 X ]2 [5 {" l"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 # m: r' a' q, \3 ~
0 j- W" A4 b$ `( H( Y6 H1 o8 U"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， % _( d/ Z* N5 p; I
' y$ q. K/ z2 o就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ / m7 t# I$ ]2 D( S
* x" c7 {7 J; X1 p7 Y( o) U. P"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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4 n8 U% e' \# A J3 \"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " F w$ t% A: }) |5 `5 w
6 g9 s( o* D8 f; }9 K$ R2 m! b' D"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
