Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 D' l( c5 _) ^4 t/ V
9 K% _4 w8 [6 I9 ]5 e/ {$ F- D"Ridge Hall computer assistant; may I help you?"
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2 B4 h: u" N1 Y* v, [. ARidge Hall 電腦公司你好!我可以為您服務嗎? 5 N2 F: P5 A2 }6 D) J
' R9 ^: t) L" r5 B' a! c5 o" {"Yes, well, I'm having trouble with WordPerfect." & g2 R! s6 n/ ^9 {8 d
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是的，我有WordPerfect的問題。 * p& V2 t0 o& J2 c# g! L
; v& D! z8 t" s" p! R/ m"What sort of trouble?" 6 c6 }9 y( G6 C# N
; e! J/ ~" H( B6 S4 l, J您有什麼問題呢 ?
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0 t/ y# q! {! R$ N, Q4 r8 s"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 " W9 a5 s) u& I2 H/ G$ ~+ G
; s1 Q4 d/ b4 I"They disappeared."
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; O" ~# c. c) P! p8 A. L6 v它們都不見了。 E4 b \7 [6 U. D
; Q W+ c) m/ T"Hmm. So what does your screen look like now?"
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3 j% M) f' _ D N+ @1 f* C* |嗯，現在你的螢幕看到什麼東西？ 4 I9 g- i2 U5 D* {5 v( \* q
- v! u5 y; q% f7 h1 @5 B' e"Nothing." 5 y' {% k8 C4 w' x( M+ o
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沒有任何東西。
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) V+ N- w, c! o* M8 [( |"Nothing?" 1 g. ]+ {4 F- E' N3 L3 G
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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" t/ G- q; O. C3 T螢幕是全黑的，我打的字它都沒反應。
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$ A: b5 S, {/ ^3 O"Are you still in WordPerfect, or did you get out?" & d' A! b# ^: P2 N5 s
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您是否還在操作WordPerfect，還是以經離開了。 0 j! J% n6 Y: ~4 h
R/ K& O- F p+ E8 P8 X"How do I tell?" + t& Y3 Y8 v$ r8 P3 H/ x
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我要怎麼說明呢？
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- R" Q; h3 K/ L9 t* F"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ M7 y* U* }0 v1 d8 u
2 R( v; r5 }8 K4 ]) W1 Q& x"What's a sea-prompt?"
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5 K! T4 ]2 r: {# N; X什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- s8 F0 _, [% m& n"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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& G" O6 t. c9 u% L r9 x"There isn't any cursor; I told you, it won't accept anything Itype." , y7 N/ i G4 {! D* a
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 i! {% s' z5 V5 k# t- o) o
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"Does your monitor have a power indicator?" & V/ S: m; U3 R8 s# j8 |
9 |. I ~! ?- i7 `7 a5 I顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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$ C/ U* d+ k e- N1 A- s# V7 F7 U) J什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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# _3 i. ` C6 m# d6 K0 X6 p0 r& h! \就是那個看起像電視的螢幕， 0 a$ ?5 Q) S9 }) _
( Y0 S" Y+ S2 I( m& Q- l% \有沒有一個小光點告訴你它是開著的？
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* I0 G& A6 ~: W# j6 {( x" Z* dI don't know." 5 J, a9 U' q2 I8 w7 A4 x- j
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我不懂耶。 & ^, O4 G8 w; j7 V! t d
( f% G4 a, k! C: d+ @1 D1 _4 k" m1 F2 U"Well, then look on the back of the monitor and find where 3 D4 v! l1 `* {5 o
5 e$ v; K0 V; K; X" K, `4 v3 a; @the powercord goes into it. Can you see that?" 8 H: y! p" ?" q$ f2 ]+ y+ S
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ' z( F7 \# W4 Z/ ~/ y: d4 V
$ K7 f8 x! x3 U9 z6 b' I- A. }4 ?"....Yes, I think so."
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1 M+ s) q4 x5 D* [" |$ W. n x3 n是，我想我看到了。 5 v, f9 Z) [6 m {
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! a" ^' @/ s) |
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) l# Q9 @( t& b$ z"....Yes, it is."
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# s0 ?" W- P4 h2 @有啊! - f( O; k$ ]5 ?% V H% ^
3 \. { l" D5 z9 j; k"When you were behind the monitor, did you notice that there were 7 w7 _5 u* a2 M9 {2 I/ {
6 s! C" e* B* x) Z: a: Atwo cables plugged into the back of it, not just one?"
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3 e2 J* U8 q# O7 y3 I+ p2 o* n( N你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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$ Z1 N5 N5 b5 F+ s+ n沒有。 6 y4 R: ]0 U* ]
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"Well, there are. I need you to look back there again and find
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! H4 r1 D) A% _8 E8 W) B% @# D4 @theother cable." . v& d' H Q* U% S* B. {0 j
$ e/ ^4 }( H8 ]& q0 {就是了，我要你再到顯示器後面去找另一條電線。
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/ J: A. z: d9 j2 w( e"....Okay, here it is."
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& @/ g5 O6 ~+ z9 ?# j: `OK，找到了。 1 H% ]0 K1 `: u) }# \$ f" m1 z1 c! W
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"Follow it for me, and tell me if it's plugged securely into " I: C8 K5 D8 P* @2 J \
6 A2 `' T8 R/ [ dtheback of your computer." / J6 G: m& T8 u
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 + k, H( y9 g8 m% j+ d3 \. H
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"I can't reach."
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我搆不到。 X; a) \: L% w0 g1 ?/ D! }5 i9 N
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"Uh huh. Well, can you see if it is?"
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* ]/ c7 D( h- j/ t# W2 B9 p嗯，那麼，你看得到嗎？ & O- ^" z% L$ H* R3 I
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"No." : Y$ M7 Q+ k1 Q% L- _
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看不到。
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! \, G$ I2 t3 O0 F/ X"Even if you maybe put your knee on something and lean way over?" 2 y' C4 p* y ?+ L2 n* _
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那麼拿個東西墊高，爬過去看一下？ 2 G3 K/ R/ M% G0 h
1 ` x; p2 b% }2 Y7 K3 C% x"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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0 i# Y5 R0 S! F- @1 g"Dark?" ( r8 k2 C `; v
" q9 `, T; b6 u8 ]+ F2 j太暗？ % h2 | ]6 Z3 s) c, r7 o
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"Yes - the office light is off, and the only light I have is + A/ n" v4 Q2 `3 F
! G' L. x+ ?3 \comingfrom the window." $ g* {! n6 v6 w5 V
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * a) T2 `7 E( }
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"Well, turn on the office light then."
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$ j, t# x0 B1 e0 Q/ j那麼把辨公室的電燈都打開啊。 * w" M% C2 R9 k% Z
* V3 v0 q5 k/ f% d5 r# g4 E E"I can't." " P u2 d" d; z; W% [ o7 ~
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沒辦法。 + g& Z% x* o# i3 g0 n4 Q
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"No? Why not?"
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沒辨法？為什麼？ & [' F# K# J9 u" Q3 y) J8 {& T9 ?
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"Because there's a power outage." / u$ u( r! I; y* C8 d
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因為停電啊! ; A! O, k4 H. V: A& O
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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: }# V- s H1 t% [- D* ]Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" # f/ ^9 h" P, t! ?8 g* e
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) X: h [7 i) f2 n0 _2 _
, J ? x3 ~. @$ v& m& \5 M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % ^# |. E0 N$ z: V& D4 `
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"Well, yes, I keep them in the closet." # g* }5 e, C% [* y8 Z9 |
w; E. j* U- h7 S6 F嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 4 Q# N( y' I/ e* [* g; N" m4 g* q
% j( g- o: b$ Eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% U+ d5 r8 n. _, B就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ O4 l+ U/ ]' K: p6 h) C
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"Really? Is it that bad?" 2 Z1 \, N& y; m. R
- Q7 I0 ^: w8 k; }1 `真的嗎？是它壞掉了嗎？ - N' u! z l% l
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"Yes, I'm afraid it is." ; K* s: p) Y7 Q/ @$ ]# m" E5 M& J9 C) K o
- `+ ]9 w* L2 v2 S. l是的，恐怕是這樣了的。
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9 ~5 ~8 V; A2 R4 G. W; |. A# U; e"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * ?4 v0 A" l1 w* _* Y
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"Tell them you're too stupid to own a computer." 6 ], A1 d6 ?: r9 D
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
