Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 C4 a1 |. j8 [ _) R8 y
. e3 K0 [6 z" a8 z" H"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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( K- |0 \ G* g ^/ h( w"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 + c9 t! s! l8 C6 G) w1 X/ V- E
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"What sort of trouble?"
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您有什麼問題呢 ? 2 j+ N" e+ f6 D% K. N
1 ?! d( I$ q) k; O) N( N* b"Well, I was just typing along, and all of a sudden the words wentaway."
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y5 c5 r5 d6 _% y* [ Y; O/ Z我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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+ E9 U$ R2 v5 l. R6 E- ?5 d ]7 R1 v"They disappeared." ' a+ ?0 V* j# V4 b( o3 w2 f) Z* O
: l( C9 I, {" l8 v它們都不見了。
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& ]- J) s, I. C6 }% i( O; u% C"Hmm. So what does your screen look like now?" 7 q! O ~1 r, z3 _7 F' h
- T2 t4 u9 r: K& v! w0 \; O嗯，現在你的螢幕看到什麼東西？ 0 I- ~) ^: q8 `( d
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"Nothing."
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沒有任何東西。
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"Nothing?" 7 _2 \8 ^" [9 y L& N5 }( ^
5 S u( E e3 f& n沒有任何東西？ 6 O5 f8 o% _% ?! m
^$ h9 k" O" r' r3 t. A"It's blank; it won't accept anything when I type."
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8 r0 x$ H9 l# x螢幕是全黑的，我打的字它都沒反應。 8 a5 o+ }, j" X5 H
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"Are you still in WordPerfect, or did you get out?"
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$ A" x: y B# u. M" \( j. V您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ( p* s' `5 n- _
. a0 x; J0 H% {; W, \我要怎麼說明呢？ 6 h0 ^, Z1 l2 `
+ ~# ?! T: S V4 L5 w( ^"Can you see the C: prompt on the screen?" / l- E8 `- @( [( R6 E, V9 h7 u
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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5 L. j* U0 p% d+ V4 K# {什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' x% e! u. O$ e0 l: n8 Y
K# L1 P* F+ `, z"Never mind. Can you move the cursor around on the screen?" ; o- @! O/ B6 c
: Q8 z3 y8 Y9 G不管它了，你可以看到游標在螢幕上嗎？ $ [6 x. a& o( H* c
' s5 M6 x# O! Y! t+ w"There isn't any cursor; I told you, it won't accept anything Itype." , {( s/ p2 M$ b) o
( C" E7 _# |/ p, a# U螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 9 b0 N; X9 S8 A8 f5 H
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" , ?1 {" t* `4 F# G7 [) Z
# [' ?6 k( `6 e$ F5 {/ o" z+ x什麼是顯示器？
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; [: y- A- I/ K3 ^+ a"It's the thing with the screen on it that looks like a TV. ! K: E) _9 j/ u6 l4 X, H+ f1 X
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ : m* J! Y" t6 v) I5 E5 r
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I don't know." # A5 D/ @( _1 y7 V' q/ W
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我不懂耶。
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"Well, then look on the back of the monitor and find where 3 T+ F, R/ o+ f+ l, s
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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; x! F* o0 M0 l( T/ U$ ?是，我想我看到了。 ' P* J- F- ]& P4 E, \+ A) h
" }' N8 S/ v/ v"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 \0 ~- P0 ^2 z1 ?# }
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"....Yes, it is."
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有啊! & C) ^' V: M4 R* U) e8 s- E
: i! T. e l- P- g) t"When you were behind the monitor, did you notice that there were + @+ b4 b/ Q' j3 F `
* I; A0 s, d2 Z; Ytwo cables plugged into the back of it, not just one?"
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1 w9 ^* E1 |0 L! g你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % B8 ?! s. A* F1 M$ m
" ~& m% ]1 T2 Q0 i: e% \7 E"No."
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& l) @6 s& ]7 b, ^$ V1 B. a! J沒有。
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) T0 W9 l* _9 b* O"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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; V: Y! J; {- M! g0 u# h"Follow it for me, and tell me if it's plugged securely into 4 r: e2 }3 b- ]9 v
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theback of your computer."
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- y+ F: A" g* W0 z) q z6 F再替我找下去，告訴我它有沒有確實插好在電腦後面。 + }, B6 c: A. N3 M% A/ f
, O' \& U8 l& M0 P+ s' i. J"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 5 t- a0 Z' ]0 P+ Q1 o N9 j
; x0 Q/ K9 z8 O"No."
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看不到。
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3 p8 O: j$ l6 E- ^+ `/ B"Even if you maybe put your knee on something and lean way over?" # L' V/ B: G; q( Y
- w" {8 |0 K; d2 }+ N那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 8 K0 L' y4 ~0 l" j8 g% y# @- q
4 R6 u0 @; J1 T# `/ N/ k"Dark?" " U: W7 W' p( {* P" z# F
, o+ T: @) m0 D( C2 B) b$ y太暗？ . W* o+ t* q0 X9 M* e2 ~: I( J8 b# I
, J/ c' M/ S" M4 a/ r: C) t# U"Yes - the office light is off, and the only light I have is
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0 k1 B5 y9 D( Y% B9 W6 q5 Ncomingfrom the window."
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6 b# q# b* g. ]( u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ G# f. q% Y0 \/ H9 H/ h$ r+ o, j"Well, turn on the office light then." ' l4 ?6 _) h( H4 q, `0 {! {
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那麼把辨公室的電燈都打開啊。
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"I can't."
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4 }" u* Z! V8 M c3 ~/ w% Q+ D沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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0 K; O( f( K- F% M" J: Y3 O因為停電啊! : Q, g% y, F+ w) I( [: J8 t0 E
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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( g1 O8 c! F0 ]+ Nyourcomputer came in?" 1 P( B$ N' U, r4 w
2 T7 ]- {' b/ n2 [" ]% [# J" E \停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ ] \: ]6 J3 o# e電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 f8 P) ~, v1 J/ o! i2 M
5 g' K1 w' P/ ~% B: u"Well, yes, I keep them in the closet." 7 V6 o1 ]9 y& F5 D* d! w
$ P) C/ m, ^: ~$ | M) R1 |嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." & p, v0 _1 v) v4 i% r4 a) j7 i
+ b( U. C7 Y% ]5 T很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 s" K- X3 f$ {3 s4 `6 m
$ H9 x1 L; W7 W0 z) {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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" u7 u. `, `( h+ q"Really? Is it that bad?" 2 Q; J- p) [# x2 P
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真的嗎？是它壞掉了嗎？ : T, X0 i* H3 R- q
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 - {* S$ _2 j: b9 k
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"Well, all right then, I suppose. What do I tell them?" . T' x" V) P1 [3 |0 a
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" `) l; E \7 M, e9 f"Tell them you're too stupid to own a computer." * _! z {0 N" h2 q8 D
+ a7 a% U+ \4 F2 u% q& H. C就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
