Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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8 Z6 N! x' S; b" P$ G9 K$ b"Ridge Hall computer assistant; may I help you?" $ E7 w3 s9 n5 E
. R3 @* v7 i- S* ~& X3 RRidge Hall 電腦公司你好!我可以為您服務嗎? 5 A- H. \6 e( r) t2 s# B! k
M5 x7 r! T0 C$ R5 R"Yes, well, I'm having trouble with WordPerfect." % L7 h( b' T6 n5 G: A
$ C, ~# E2 ]+ I$ t/ L是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 D' T5 y# }4 l1 Z
8 s; g( J7 P* C5 g1 H您有什麼問題呢 ? : s4 z, R" ~) w7 r o
+ n* }3 H' Y: s4 Y* J, M. _"Well, I was just typing along, and all of a sudden the words wentaway."
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$ h$ l4 i/ j7 |5 |我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) @# X" |& ]+ ?5 q
6 R' j+ ~0 N6 t" p6 W"They disappeared." 8 u7 J7 B0 i# x' j
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它們都不見了。 . B |6 a7 w, |
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"Hmm. So what does your screen look like now?" " I5 u S( U- o4 L) E+ Q: h
7 u8 Z) i6 [" g嗯，現在你的螢幕看到什麼東西？
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) Q+ g5 M7 Q! |0 C" S"Nothing."
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0 a8 o+ @/ j* T沒有任何東西。 3 A- K8 \1 D: }8 w2 Z8 ]
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"Nothing?"
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; c( x5 q* q' C7 C W" F沒有任何東西？ % L3 `! J9 f! c
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"It's blank; it won't accept anything when I type."
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5 X: _$ V- g7 e) z螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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% ~: J. a0 n/ |2 y"How do I tell?" % A+ K; u9 b6 n" W( \2 q" U& v
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我要怎麼說明呢？
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+ |) Y3 C5 G# Q3 E' T# a"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 7 J+ Y- Z7 v/ [ r8 p
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 H1 H) q9 ]) E' Z H- s
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"Never mind. Can you move the cursor around on the screen?"
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1 x8 y. o }8 j" s0 H不管它了，你可以看到游標在螢幕上嗎？ ' ~% }. l% z$ X5 g% y7 k# j
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"There isn't any cursor; I told you, it won't accept anything Itype." # [% ~: g. t7 B ^+ _, Z
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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- w$ E& o3 S% _1 b$ Z! i' p"Does your monitor have a power indicator?"
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& t! A$ N) q6 b; ?+ q( p顯示器上的電源指示燈有沒有亮？ 2 @' D6 u. i1 v
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"What's a monitor?"
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什麼是顯示器？ ) A C2 `. `) j# P" A( G: \+ M6 b
; O; d, B4 Z9 l: u! t( c; C"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ' k- j* r$ f. k7 x* R" N
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就是那個看起像電視的螢幕， " V- c/ d: m4 h# |! c
1 n/ n6 L0 K! L! D5 @9 W+ j有沒有一個小光點告訴你它是開著的？ ( S+ I! v3 i$ @) b* [, A B
2 q: J5 l! j4 D% A* V; }! M* RI don't know."
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: n4 F( y- w, F6 y/ `我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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$ i! q' V! N, r, `$ v4 D& m那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- g6 C; {! }5 _. g" T1 y' s2 V"....Yes, I think so."
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是，我想我看到了。 6 g6 }& I* R* U+ n8 T# @( M; ?
8 r' {0 ]3 F( z5 }2 H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." R4 v3 T1 h) ]
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; ?& o* P7 M' n- U) X
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"....Yes, it is." 7 w( X$ a$ I- a4 P' V% x6 x
9 `) L% l. a* z5 m有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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) b# I ^7 q! {2 n; h$ G L你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 @. X6 f' ?& N3 E+ t6 o
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find + Y4 J& j* ^' X# d# _
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theother cable." + a J" G$ F; m$ y2 {
4 z* l7 v1 _6 _, R9 I! f8 i就是了，我要你再到顯示器後面去找另一條電線。 9 `% S% @7 s- H; z8 ?* `( I8 T
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"....Okay, here it is." 8 v& G" A- X4 `, Z( M
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OK，找到了。 7 ~9 f! n% W& q. V8 t X
* B1 N! C |. Z& M- K! S/ o"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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0 S/ @0 z) b2 [- Z- t我搆不到。
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4 [6 C5 l8 s E1 B"Uh huh. Well, can you see if it is?" ! m6 T4 b( f$ Q& M! t7 h8 ]' j$ p+ }& l
/ s! G7 t. _2 {1 W嗯，那麼，你看得到嗎？ 4 Q' Q2 {; Q$ H' [
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"No." # u5 N/ D$ e* _6 F; K0 \
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看不到。
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! E' T# w+ Z- c- ]& N" r/ L"Even if you maybe put your knee on something and lean way over?" - U# a. W6 O- H5 i+ i1 z8 U
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那麼拿個東西墊高，爬過去看一下？
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`! v. y4 d. T- Q1 E8 W3 g"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" - t6 k4 U3 R! i8 K- n) k( N
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太暗？
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7 f8 A j5 p# Z; ?& C"Yes - the office light is off, and the only light I have is * b/ e) R% w+ g% N0 Q
% X" {/ a% ^" \5 ^4 q$ I5 Jcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' W0 D8 w: O- X, B3 O# e
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"Well, turn on the office light then."
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3 e3 Y. z; M0 I$ f9 D3 O) r7 l那麼把辨公室的電燈都打開啊。 % Z9 t& [6 _/ f$ O& b
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"I can't."
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; ]8 E; o' H8 [) a沒辦法。 . F! P/ U% C ~2 C3 z
3 o$ p4 q* t2 m0 A3 v"No? Why not?" 9 }+ W0 N2 _( K- S
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沒辨法？為什麼？ " h* Y9 T4 Z( ?$ e' _
- T) h' v7 t6 u; Q0 p"Because there's a power outage." ) a3 i" D9 C" J) V9 `
( O; Z3 O# `8 P因為停電啊! + @( T2 B/ b2 C& z
- ^6 K# B. ^0 ~7 s"A power...... A power outage? Aha! Okay, we've got it licked now. 0 B5 W9 d8 p$ k: N V6 v
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Do you still have the boxes and manuals and packing stuff
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7 i* ^4 T4 \2 r3 jyourcomputer came in?" 6 L& z, H7 @0 `* z6 s3 S+ T @
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' ]7 }- A4 y3 l V9 @7 p
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * H: `, _8 b( b
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"Well, yes, I keep them in the closet."
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2 H0 @2 c# f& w! p) s$ @* g1 `: r嗯，是的，我已把它們收在櫃子裏。 - H0 z/ |( b; Y+ e
1 `' N% @, N$ X- H"Good! Go get them, and unplug your system and pack it up justlike ) z5 p; ^! E% e ^7 a' m) {8 `
& e0 \8 o4 i! E: t9 T4 Xit was when you got it. Then take it back to the store youbought it from."
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4 z# @9 v( o! ~+ ]% y) ?' x. _1 M很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; W3 ?8 B7 M; [/ f. I3 h
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 9 I% t& f( g( ?; R# c1 X
& b& N, `/ b$ H7 B: T6 m' j"Yes, I'm afraid it is." 8 o2 P e, G5 x/ k; l5 w
: L# X0 W9 b& O3 V" L6 Q* b9 q) ^是的，恐怕是這樣了的。
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( u6 n) S& a5 C8 k"Well, all right then, I suppose. What do I tell them?" ( g9 @' U- v- c3 T; A! @
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." # m8 m6 @9 L [- f
( t0 I$ N9 p' e$ N% T2 `! f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
