Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ) {1 ]% f7 ? X9 W3 |" P
! ]+ k: }" k' X1 L"Ridge Hall computer assistant; may I help you?"
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) ^% |% U# M# f4 u4 E; tRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 C, d7 J, K+ F4 L+ Y6 _2 e"Yes, well, I'm having trouble with WordPerfect." 7 i/ h; g. T; d( Z% o
) b) k4 z1 L5 f' Q) m! Z# q是的，我有WordPerfect的問題。
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0 ~& n: P( N# x"What sort of trouble?"
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& g5 x4 o3 m8 Y" u* F: J1 K您有什麼問題呢 ?
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. b3 f, b. i# r" [5 T X2 s"Well, I was just typing along, and all of a sudden the words wentaway." " {, ?1 `: C& ?8 v, G7 F
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ; F& e8 p$ f" |% j0 ^5 ~, W1 C
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 - O* y' n5 @. l3 V
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"Hmm. So what does your screen look like now?"
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% ^! h* Q5 I# s5 q嗯，現在你的螢幕看到什麼東西？ , L$ q0 ? U1 U; m+ n/ H$ i
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"Nothing." 3 t- ^% h- q; @, K8 h, l
# N4 E% p& y8 c& b沒有任何東西。 - L% A4 Q9 y- y7 w8 p
) A: r1 o3 i& F4 f! s& D* Q"Nothing?"
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( X2 r; _$ r/ i$ j1 [0 U5 r. J7 ?5 H沒有任何東西？
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"It's blank; it won't accept anything when I type." 6 W* H4 A# a# e4 V7 ?) B8 b* u
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螢幕是全黑的，我打的字它都沒反應。
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" ?, S$ o/ i) _2 D6 i- l$ W"Are you still in WordPerfect, or did you get out?"
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; R) a' w/ i( a2 J; t5 `您是否還在操作WordPerfect，還是以經離開了。 1 p) x1 \0 u; Z' ?: ?/ Z# D5 o
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"How do I tell?" - w+ [# ]0 p$ h" z( v( [
. ] t- @( S) p$ P6 y0 Q, `- M8 [9 }我要怎麼說明呢？ 9 w4 n. ?& f. N+ P3 J" X) F
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"Can you see the C: prompt on the screen?" ; ~+ J8 d. R; H2 I
( t% W( O; z! i你可以在螢幕上看到 C: 的提示符號嗎？ 2 I& e D, p' P9 D
6 M" p8 s' s0 V$ a8 x"What's a sea-prompt?"
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) r! y8 f& a% D什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 7 T7 a) f* q3 t; `
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." - l$ D1 M, T7 ^& J3 i
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 P' L) I" a- M
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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2 M' J" n; J. ], g0 `"What's a monitor?"
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+ W) E3 E U% R6 A' B r9 R, d什麼是顯示器？ 3 R# p# K2 S5 U, G& X- M
0 D- |# w& k* {# c0 X. r"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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7 M$ y* P; [+ [/ i1 l# _- w3 cI don't know."
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# V5 R- T+ E9 Y( c我不懂耶。 ( B& \, T# e/ \- r
9 J. h U/ y( C"Well, then look on the back of the monitor and find where * Q, m7 l- R5 H, Q8 {% ~* \2 A
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % G! f, ]6 d5 Q
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"....Yes, I think so."
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0 k" Q$ M+ w' q- ]* r) N是，我想我看到了。 & Q, M# U8 G' ^ q$ L7 K
1 F- z* U3 H7 H, f1 q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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+ D8 C: ^! a. d! i* f太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." V, w% {6 M% s, t7 D
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有啊!
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"When you were behind the monitor, did you notice that there were
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: ?( W1 \0 @' r& C# Qtwo cables plugged into the back of it, not just one?" 1 [; r+ U5 f0 I- G
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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" Q# |" q4 k" W1 g% P" P1 d6 A沒有。
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"Well, there are. I need you to look back there again and find
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x4 g6 V# j6 h! mtheother cable."
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6 F' |& ~! }6 I就是了，我要你再到顯示器後面去找另一條電線。 / k. w2 \: ~+ U" Z( M
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"....Okay, here it is."
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+ S3 ?6 c3 f K7 Q7 j, R0 IOK，找到了。
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' O! t, w+ s7 C) F"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % ]- Y. C- l4 @+ p# |+ u$ w
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"I can't reach."
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5 ~3 `7 j! V) R* m, A我搆不到。
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+ F' g) e" s& A' C3 Z. \"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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0 b5 R9 x3 D N. ^看不到。
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"Even if you maybe put your knee on something and lean way over?"
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* Z6 `4 A2 {$ i: [8 z/ a* s" a那麼拿個東西墊高，爬過去看一下？ % {$ G' g( g" G/ C
7 y& J1 j9 m: u1 a; O8 ?$ I"Oh, it's not because I don't have the right angle - it's becauseit's dark." " f) B1 X3 }+ V5 h
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喔，不是角度不好看不到，而是太暗了。
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( K4 _/ G7 x; V9 N"Dark?" 6 P( x( T c# O9 X
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太暗？
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"Yes - the office light is off, and the only light I have is 3 h, B+ B1 S& C1 C" R; ~! V- {- W
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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* _1 b$ l$ n3 E+ m"I can't." ( s# S6 z) n" U
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沒辦法。
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" c- Z8 y4 z" \/ O% A"No? Why not?"
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沒辨法？為什麼？ 3 d& j. c Z; p+ H; f& L
+ V9 X4 ^% q" U/ j; V3 C z"Because there's a power outage."
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# B& I1 I3 p, z/ E7 k, T' U因為停電啊! 2 l, V( j I! I" o
- _( r+ _4 o: E6 a"A power...... A power outage? Aha! Okay, we've got it licked now.
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# F1 M4 L$ r0 [7 q9 B+ G* tDo you still have the boxes and manuals and packing stuff * W& a( `. j* i. Y8 N" g1 \' E0 F
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yourcomputer came in?"
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# ?: b( X8 X, @; l" P3 e停...停電？&#@!(& ，喔!OK，現在開始打包，
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3 f4 p0 t" Z/ T$ N電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ {) D5 B! y) e+ o- Z
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 % B, D) Y, b3 _6 v9 l; c; g# J+ b+ U1 c
. t7 y3 s- s e2 `" d! Q7 h"Good! Go get them, and unplug your system and pack it up justlike 1 @% J+ B& H' q6 f- p0 c- W
8 H4 }, t( l9 a$ w/ Zit was when you got it. Then take it back to the store youbought it from."
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' X% H ]( {! D$ \5 w3 O' }# G很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ N# y, X* S1 ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ( Y9 n+ O6 m: o+ T P% W' ~
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"Well, all right then, I suppose. What do I tell them?" 9 Z2 U5 A* `1 d+ ]+ D8 r
1 ~& x* H$ i$ ]: U+ N$ u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 F* v' v% s0 p) U3 V4 j" J
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
