Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 j. Y; `5 ]- j# m, |& V* `* o
6 g! r4 a1 s" j# V"Ridge Hall computer assistant; may I help you?"
/ A5 J$ e+ l( `: A5 |& |! C9 S( q' h8 p
Ridge Hall 電腦公司你好!我可以為您服務嗎?
# M6 g; |' u! I; s- Q* e1 B; T- y2 q% G4 y3 i8 V" C; U
"Yes, well, I'm having trouble with WordPerfect." 4 ^, i5 Y9 ?, `* n
5 k0 @) n" x" k是的，我有WordPerfect的問題。 3 u% D3 F. d4 `( F4 e9 ?
& L) Q; ]" R' |4 x2 @"What sort of trouble?"
) _" ~" u& N& Z4 u: y. w" k, Y
8 ~$ x7 g+ u4 h6 q3 J1 |您有什麼問題呢 ? 6 B+ s" Y0 O0 f- J+ V2 [5 l* G
4 |- E# O: ?- v; _( w"Well, I was just typing along, and all of a sudden the words wentaway." $ D) C. D1 V- p2 Y. d
0 C5 D% |& e% D7 ^" i6 ], p2 b
我剛剛自已在打字的時候，突然間所有的字都不見了。
6 y+ c/ r0 j' Y7 \7 A+ F
/ w p, E- s2 D# w4 G/ k"Went away?"都不見了。
0 p6 K+ b; N5 \) M1 X. U+ Z7 ]' t F: z
4 q! e# X+ a w# @% i"They disappeared." - `3 r. w$ \9 Q" |: E' b$ W/ D0 {
, Z+ Q. A- {% Q5 U( g, @" n它們都不見了。 ' }$ v: H( t. ]+ A) Y3 I) B* a% B
0 U) s& S- t& ?1 O
"Hmm. So what does your screen look like now?" + i3 A$ V" G C$ y$ G& c
# f4 J" [, e9 D ^( i3 A
嗯，現在你的螢幕看到什麼東西？ 2 s0 k& }- `' e& j# B$ ]) v1 \" X
/ p- Z0 h3 U O2 a5 I" g
"Nothing." % D4 p4 f) q& A. @, u$ O6 G
! \ w4 @ ^( y6 A" O沒有任何東西。 / ?0 T) a6 { K1 h8 P
& r3 T! Z# N% f2 s* ^& D* L"Nothing?" . T) y: _4 i2 M8 c3 ?
8 I5 z6 F0 I0 ^+ k沒有任何東西？
0 q8 ?1 z; t5 A! M
0 N2 W; P B+ \* |8 [% ^ `"It's blank; it won't accept anything when I type." . C5 @; O; H+ N; V. C5 g5 G6 r
; ]+ u, |& P) `3 ]
螢幕是全黑的，我打的字它都沒反應。 $ M4 J- w( K7 z3 B o
9 `7 m& |) e" S1 z9 n
"Are you still in WordPerfect, or did you get out?" ' e! N# z' f6 M) G$ b1 a
$ T! H6 ~# y5 c. Q5 D
您是否還在操作WordPerfect，還是以經離開了。
% G) f i M3 X c2 [ G4 i( I: Q: |& q+ Z# D% r
"How do I tell?"
: \7 {1 _1 v9 Z; p4 M
: s3 w6 [! [( S4 C) h# |我要怎麼說明呢？ 1 |- v. C e- n; t$ m7 ?
' i/ v5 U( a6 V8 @
"Can you see the C: prompt on the screen?" - D8 V# I+ r1 D& }0 B7 p% B
5 `" z0 c3 m0 `" ]& D" d: d- K4 q你可以在螢幕上看到 C: 的提示符號嗎？
" N9 h* H5 Q/ s( g0 j m/ {
/ n0 M: W" N# u, x8 x+ k"What's a sea-prompt?"
2 b$ W& P l1 u+ j; Z
$ y: Y. [( r9 J0 M9 Q什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
: L7 V* z4 i9 D! N' q9 z6 Y+ X, {7 |- u [) F( W) A
"Never mind. Can you move the cursor around on the screen?"
$ R# J. {1 N6 s/ @3 K# g
/ W6 k2 c# F/ F( N7 @% F3 R4 A不管它了，你可以看到游標在螢幕上嗎？ + b- l' g5 r" |. ]+ s' C& g
& w; `9 k% ~; X
"There isn't any cursor; I told you, it won't accept anything Itype."
, g, i% M- J# Z N$ U9 Y2 R5 Q
+ ?# k6 G: b( _" d: ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' X% _, x. L% K% L5 W
' ]# H' e/ p+ Q) c, H. H( r
"Does your monitor have a power indicator?"
0 y& M- B7 D2 b& N5 m) R* C* ~0 m& g v
顯示器上的電源指示燈有沒有亮？ " _& Y. |- i7 b. B* M3 v& {! L I
% \0 k5 T% x0 a& b* E"What's a monitor?"
1 L+ ~; U3 {) I6 F+ `% B9 i" X, [2 P4 i; B3 Q1 L5 |9 z8 F; D. `0 g
什麼是顯示器？ 6 v0 g- f, `' l1 w
: C3 S: ?: W+ W# c" D8 a"It's the thing with the screen on it that looks like a TV. 7 ~3 A$ Z; n, o
d8 o# a5 m6 Z0 ^( q |
Does ithave a little light that tells you when it's on?"
, r* O' D% A) W( f2 T1 \9 C4 B. X
就是那個看起像電視的螢幕， 9 r* m# r* q3 Q: D
# Z8 w) T+ K- q/ U
有沒有一個小光點告訴你它是開著的？ 0 l7 U, O0 N+ i& M
, X3 P! {9 m/ _7 S8 a
I don't know."
5 A" }5 s, B/ m' k' P$ M4 @
7 j) k: i3 V5 M3 E0 r我不懂耶。
/ M i- i: u9 @; v/ o% l" { i/ M- w) l" m1 D" u
"Well, then look on the back of the monitor and find where / H: B* r7 w5 a* I) W
' K ]. \4 ^2 gthe powercord goes into it. Can you see that?"
( _8 h0 s; c6 |* t
* |9 y0 [. i6 t6 V% o& m那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * U. Z- t6 ^1 a; h- H1 ~+ S
$ j/ B1 K0 N. }( s/ [" e: J0 ?
"....Yes, I think so."
4 e& ^" I+ [0 J* F0 N! q3 H" b7 [* z5 }" k* h/ }3 E* Z
是，我想我看到了。
& w( E" l& ]/ g/ D; f
: U" j/ N' f) J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
( L/ O# [* U+ k4 w9 F" G* D
" P: C8 y* Q+ D太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % i, U* t/ k/ X9 b
! J, X+ b, v- @
"....Yes, it is."
6 @2 t6 J- l9 \! ?. p# @# p* z N
有啊! 9 y& ?& P1 a2 b5 G* ]* @
4 h1 E. D) P$ K2 f+ `
"When you were behind the monitor, did you notice that there were
/ v, |- X8 {6 b( ~4 R8 R4 @- I
0 U" I' [% C% |two cables plugged into the back of it, not just one?" . n9 o5 X2 H9 J' p" B3 l* U
. k; ?! h8 J" T( _+ ^8 a, h
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
) M: z- Z$ Y I: q9 H
' a7 c0 X" R4 z+ L"No." 2 o* U. ^- p% s
' ?5 q' x. @# i f4 D2 R5 C( L
沒有。
$ a: m) j5 I( q% P/ L1 }7 V0 |) j3 c9 Y) D6 l& {
"Well, there are. I need you to look back there again and find / B1 v' b9 N3 v: d P" S& F$ ?
/ d7 c. B. o% V+ D I( f
theother cable." 8 y" f$ q' z: i5 @/ I) P7 S# J( Z( ~
' I3 T6 y2 {8 Q8 m4 ~) v0 Q, Y就是了，我要你再到顯示器後面去找另一條電線。
8 h# s' F' i# y5 R
9 w; p+ ^! m! @ Z"....Okay, here it is."
$ S, O0 n) F$ V# T) Y, _0 M; L( D" j1 I( ^
OK，找到了。
- Y8 Z ^, G. b& `' u" d: v4 n& ^8 k
"Follow it for me, and tell me if it's plugged securely into
# ^ I9 O' T/ B, Y5 D N |# V
+ O! Y( k1 l$ ]' r& g- S: Mtheback of your computer." % q$ Z9 ^/ v! p6 M" d% v6 D6 B
0 ~. g! D0 v) N
再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' I% m% I7 g w6 l/ H' N/ k
# a1 w) `) W# b- {* V! e
"I can't reach."
( w4 o: q$ U |8 S5 X6 o
( p9 P- n. W {* q" E% i我搆不到。 ; _: A! l& _4 H ], J/ @0 e9 R* ?
2 ] e, m/ [+ p2 z( w"Uh huh. Well, can you see if it is?"
# f+ J6 M+ N( |0 a
1 j9 B3 B( w+ E' Q! X嗯，那麼，你看得到嗎？ 5 u T; ~$ P; I! [; n5 S9 p4 v- P
6 [* N) _6 r/ K0 H1 g$ o5 v
"No."
4 X- G& @- z/ ^* E8 u D7 {1 K; {
2 `& v1 x' W/ X% A7 b% {看不到。
- v: } v2 d' x8 i- M" D! \
- f1 ^- f& T9 @3 r0 ?"Even if you maybe put your knee on something and lean way over?"
4 x0 ^7 T. |" V, I1 N. L
! @9 {+ q$ {! ~$ h4 X/ b# ~6 Y5 h那麼拿個東西墊高，爬過去看一下？
( t0 H3 J* T2 R7 C' u, Q1 o' u2 ]3 e% Y( ~: o% ?3 n* q# B
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 v/ \1 y3 t, L
* w4 t, i+ z1 @6 j7 ^& k% X
喔，不是角度不好看不到，而是太暗了。
& U, T5 i3 @' g( Y7 V; {" x' l$ ~; @* I9 r& U+ ~+ M) C3 p
"Dark?" " t E4 e) W$ s1 J+ O. o7 W, }
2 q$ \5 C' W0 V b; p
太暗？
0 ^2 `5 X4 A9 [+ J" c. P6 _* ~5 e8 j8 v* Z
"Yes - the office light is off, and the only light I have is - }# {; |: ^4 _6 V
4 b7 F# |) E) M) i& ^6 M1 Vcomingfrom the window." 9 U" o: R, e& h/ p1 h: L
+ ?% W2 J v! i2 V, {0 M+ }是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . f% q& @1 I; E1 i9 ~$ \
' ~1 k0 p5 W. r+ K2 D"Well, turn on the office light then." ^* W$ d% [* ~. k
' |) u- q% H |0 i: e+ _
那麼把辨公室的電燈都打開啊。 # B$ J6 G4 ~; ^. @& r# A( e
/ b# q/ f+ Z0 x3 F; f0 E
"I can't."
, _8 o* Q; ?) R( `2 F: m- Q* s9 Q
0 B7 V' j8 s' v# Z; t( z9 b) a) ]0 f% L沒辦法。
1 H! Z$ S7 G% f: c7 ]8 q5 E3 m; E3 b
"No? Why not?"
% q( i, W( ?( e
0 d M4 C$ a( x/ M, z沒辨法？為什麼？ $ y3 w& W4 f: l$ S; D& Q& T
7 w, i! ]. e: b4 a# E$ ~; U; I
"Because there's a power outage."
' t- K1 p7 T$ {0 L
! L% `# f8 T7 h7 q0 C因為停電啊!
2 I' E, r. Z7 T( m3 S* F
9 U3 y& `( ]3 ?2 M0 C# |0 q"A power...... A power outage? Aha! Okay, we've got it licked now. + Q9 G0 q l. }% R# G9 Y# B v" _4 p
8 s, \/ T! K$ ]
Do you still have the boxes and manuals and packing stuff
% D7 p3 G0 A& | c. L6 @
; n3 v4 C8 u! @+ n' iyourcomputer came in?" , O4 z6 @/ F# c
( t. H9 \; k# @& b9 Z; P0 O
停...停電？&#@!(& ，喔!OK，現在開始打包，
. d2 u! Q& f. C' w( m
/ T, t% Y' `6 V! J2 s電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
* r; A' L+ R. I9 B# t- M% @
2 \; t2 F2 Z$ H* Z4 M( c"Well, yes, I keep them in the closet."
% R8 ?, a8 l1 H l; f5 P8 _4 q$ T% d+ c
嗯，是的，我已把它們收在櫃子裏。 8 K8 G x5 v% o
9 h* k) F8 A3 T
"Good! Go get them, and unplug your system and pack it up justlike
: Z% c5 b3 h1 `+ Y+ x7 z: i
0 m7 [! ^% r! @2 \3 Sit was when you got it. Then take it back to the store youbought it from." % T8 K9 v* k3 Q2 L, q1 H
7 r9 d' s& i* m \6 P很好!去把它們拿出來，然後把電腦搬下來包裝好，
6 t' w M& o8 S7 m9 u5 w. c
9 f! Y; j2 z1 a$ l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! X! l) c; Q4 i+ o
; O+ b7 s) S& \ w1 z3 G"Really? Is it that bad?"
" j7 q) a o2 R" }$ Y- i a9 s( }6 y7 d4 O. B7 ?
真的嗎？是它壞掉了嗎？ / Y/ T2 C! a/ Z' {
. C- B7 r3 x# I5 ^) i
"Yes, I'm afraid it is."
. B5 l% O# m2 p& A$ b7 \
0 w$ E v. s2 F) I* z. `是的，恐怕是這樣了的。 9 E+ @, J+ D7 F
! ?8 @& P5 }- T2 }/ U% ~% ~"Well, all right then, I suppose. What do I tell them?"
) P- q8 v! i3 t( W
3 B: ?' N) [- f$ K喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
9 B6 D8 g: a4 \/ ]2 z- g3 \* N4 o* u: Y; |& k0 U
"Tell them you're too stupid to own a computer."
/ Y4 P$ K/ c4 o6 V J
7 ~+ B3 p2 ^0 E7 ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
