Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ( n; F4 u" Q, M% g4 _. p
9 q5 G" A6 a9 j/ l' I( m8 |Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." , |( N+ @% S* p6 O" I
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是的，我有WordPerfect的問題。 : P3 c1 A3 {2 H4 m& _
, H2 T6 R+ i ] `"What sort of trouble?"
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7 R1 F$ a; K: u6 C: U您有什麼問題呢 ? 1 b& h5 @; ~" c: t
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"Well, I was just typing along, and all of a sudden the words wentaway." 9 q) y9 n7 F4 H# s
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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4 e7 k% M# L4 |6 m& B9 l"They disappeared."
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. Z1 k4 J0 z M, e- K- Z* H它們都不見了。
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"Hmm. So what does your screen look like now?"
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; U6 z- v" r. M1 X嗯，現在你的螢幕看到什麼東西？ 7 g4 K4 c$ K$ U$ y: L2 E
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"Nothing." , o; e$ c }- F7 y; r7 {
- l5 c/ ], i; P3 y& E沒有任何東西。
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/ D Y! A/ A4 r+ b# X' W"Nothing?"
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沒有任何東西？ 0 y/ j, S4 J. ?6 C# B7 Q
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"It's blank; it won't accept anything when I type."
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- J7 J4 p- k) a |螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 " ?( C4 {) M. |3 ?
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"How do I tell?" ; Q" `' r) u2 ?
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我要怎麼說明呢？
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- \ |- A7 Z' E6 k* e @# P9 O"Can you see the C: prompt on the screen?"
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4 `4 s0 |- j! M& H你可以在螢幕上看到 C: 的提示符號嗎？ # i3 V& |$ u0 J) t2 `; Q
( R8 G3 ]: u) g, ?8 t"What's a sea-prompt?" & s0 [6 S$ [; c# N6 o$ [
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' j# ?. ]+ q" P& _0 X/ s
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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8 ]8 s1 S+ X. `; _* C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . w) A H5 s& I& G
. N# ^3 t2 D1 k6 d3 p, i; Y$ J" d) R1 H"Does your monitor have a power indicator?" 7 T, \! ?# d: M
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 0 m/ m/ S" p+ f2 b1 t
" Y8 Z) y' a6 K0 R什麼是顯示器？ $ i! w# p) T$ e K' n
3 e+ h; u: q, w"It's the thing with the screen on it that looks like a TV. 0 A( m0 x1 q; o& Q
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Does ithave a little light that tells you when it's on?" + Z [6 z8 y0 @# M
/ P+ G! I# P7 `, k7 ?/ T! S就是那個看起像電視的螢幕， * |- ?3 B# z2 E8 W; |- T. j1 j, e
5 `) r# L" S! H有沒有一個小光點告訴你它是開著的？
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/ E$ L# [, p$ }) | B7 p% nI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where , h0 E; \6 f* T7 }' s3 N
0 P, E* K" _5 p9 x; G& l' V) @the powercord goes into it. Can you see that?" # j6 [2 Q& ]) I' g
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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8 M& ]/ {) v: U是，我想我看到了。 4 U2 s. F5 ?9 T* ]3 n- U
$ N: G8 v6 _1 E, w0 h6 D8 @5 o3 e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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; Z# s) X, H) g1 \( i% E太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 d0 _9 L: K2 a0 w5 f' h
5 _4 z+ t' C8 A$ r"....Yes, it is."
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有啊! - H T+ j+ X. f. Y! s
' B+ ?. O) }8 l5 K"When you were behind the monitor, did you notice that there were ( w( S- n4 P1 s4 T
- G, ~& i- W. e9 y3 Ptwo cables plugged into the back of it, not just one?" $ Z$ \' ~4 G, J9 O: q# o1 m: `
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 5 N# g3 {, ]1 S
' w% t# z- b: J; l& @, f2 ~& d"Well, there are. I need you to look back there again and find
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theother cable."
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! e3 t8 m; o8 N& ]+ C; h就是了，我要你再到顯示器後面去找另一條電線。 $ c6 b- `5 c% a& O
$ S/ P: v7 I/ S- Q"....Okay, here it is." " H! x+ {5 B& k% h- g
0 u2 q2 d7 Y N; g$ x: YOK，找到了。 , K7 A# W: ~- w% u
Z! o2 A" {. P# ~5 r( W: y"Follow it for me, and tell me if it's plugged securely into ! _' x: Q5 F; _* ?2 |; ?
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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3 y2 X$ t# t& h' x; x8 }"I can't reach."
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2 K& R4 R: i/ \9 j. H我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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$ r/ W; b0 v: e0 t# u"No."
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1 v' Q) ~- p6 g8 f; A看不到。
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7 G) n4 [! X/ n) A% K$ {/ @- h"Even if you maybe put your knee on something and lean way over?" : a4 H& \* c& _1 X! K8 C; e/ ?
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那麼拿個東西墊高，爬過去看一下？ 5 F- K! a/ d. u; Y2 A2 K5 P" S
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 T) Q6 ~1 Z( l; P
+ g' O# B3 X+ v* |喔，不是角度不好看不到，而是太暗了。 ' t; Q5 [, a; w* p
, R4 K: I% C; C% Q3 N"Dark?" . Y* L+ q/ P* Y+ ~+ S
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太暗？
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. T- G; H, _3 X. T; R: f"Yes - the office light is off, and the only light I have is 6 P7 a9 X1 g, A5 Z
# M d1 T" K4 ~8 I* p0 j! v9 T) wcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % H+ [: E( ^- `* n' l9 g, x& J* `) ^
1 [! s" [6 v% o; Y" |* t$ `! j"Well, turn on the office light then."
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8 C8 V+ |/ E* y# u( F那麼把辨公室的電燈都打開啊。 - Q2 O3 t3 r- j
7 \- ~' f$ k' {1 V4 L"I can't." 0 e$ q1 J, i3 ^- F- f1 \5 v
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沒辦法。 ) B r* ]* _8 c7 M0 i) m
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"No? Why not?" " [: |4 ]* @0 m' F2 A" ~
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沒辨法？為什麼？
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"Because there's a power outage." + ?8 L" p# C$ e5 d. ~7 D
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因為停電啊! 8 {0 L( m0 q0 E2 r
' f" B+ X1 S# H0 x"A power...... A power outage? Aha! Okay, we've got it licked now. ( w2 I5 d, z/ h. c- y: a. A
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Do you still have the boxes and manuals and packing stuff # @' |1 Y6 R# S" C D1 v q; s' V' J
! s$ x* g% k; q4 U! u8 e. \4 y P% uyourcomputer came in?" 9 A( M2 J v; \ {) z
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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( X; d+ J+ k+ E+ W U% m% [電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) i, @0 I. d$ b8 W
; f; ^6 B4 b6 L% t& @% w"Well, yes, I keep them in the closet." , I. Y _: @, w) P Y% _- d
; Z' w6 Y. ]! B; {! G/ z' n嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 1 R+ q! G! O, D- f
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : `* {2 O; U& H; S
3 T7 V6 n ]$ P! R( U, R2 g就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 \5 g& Y- R. i/ Y/ E
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"Really? Is it that bad?"
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4 ?$ D1 }$ p" g/ ^- Q6 S真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." # ~1 [. d; z7 F o# `/ _
- ]5 D. E% C" X2 b* [ p/ G是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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! F; V* D" [5 h5 C3 G% r& I喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) b7 l3 D2 p% r; t
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"Tell them you're too stupid to own a computer."
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1 \* n7 E. d! h" @& V+ M2 K就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
