Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 x% O8 J2 M' ~
3 D5 @4 M7 a- b"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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4 U" V/ ~) ~: n1 d"Yes, well, I'm having trouble with WordPerfect." - ?4 j8 {! Y% w/ @
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 1 }* ]5 l6 C+ Z! v
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"Well, I was just typing along, and all of a sudden the words wentaway."
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8 b' c) P* |& s5 |* L我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 . g; z* z# o: j
6 X" F$ _/ U9 u a9 S- X" N, B"They disappeared."
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它們都不見了。 ) y: V0 N* `- M$ }6 Z- I) X
9 s" H* K. k& f& {"Hmm. So what does your screen look like now?" & [; K; y s1 b3 B+ R/ P
9 w2 w+ r; Q3 H& \$ o5 a+ ?嗯，現在你的螢幕看到什麼東西？ " A" s; t. C) n- f4 ]0 O
& a- s/ b. A# K# T4 P+ r"Nothing."
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+ [! j$ I, c0 g A5 ~沒有任何東西。
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1 E* x. l6 Z5 z/ f"Nothing?" ! w1 o D2 D, n) ]5 a+ v
5 ?, E* j; ~" I3 l. n沒有任何東西？ 0 \# E2 n" s. q. ~
# ]+ R5 G( M0 E/ }: K2 ~3 d"It's blank; it won't accept anything when I type."
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0 F5 \- G c" L6 ?2 s! |5 I螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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k) w: ?6 R9 n1 M) O"How do I tell?"
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f1 h. F2 I& I/ G- a( z我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 8 D( U& ~2 g4 F4 E
8 g" x+ j2 ?) B0 V. m7 k; q你可以在螢幕上看到 C: 的提示符號嗎？
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; i; ]( ?. f& Z0 ?+ r"What's a sea-prompt?"
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$ i" M0 O/ q# L/ o1 v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 p5 o3 F" z+ H' D, e
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"Never mind. Can you move the cursor around on the screen?"
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: @* o4 G# @# [6 i" d; s不管它了，你可以看到游標在螢幕上嗎？ 2 B% Y+ h( k- G' z5 J' ?! O& j
& j% ~; A& }5 C5 U% d; R* Q& f"There isn't any cursor; I told you, it won't accept anything Itype." ) C1 R/ C: [& }9 @6 u
7 _( E$ s# Y/ X. k螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / Z& g, u3 j% A
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"Does your monitor have a power indicator?" % m9 z* v& j3 F) Y* w
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顯示器上的電源指示燈有沒有亮？
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' R# [+ ? M/ _- b, h% W- O"What's a monitor?"
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什麼是顯示器？
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; n- n) G7 z2 ^3 ?9 q"It's the thing with the screen on it that looks like a TV.
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% y7 @* A4 ~7 r9 b* w- d. BDoes ithave a little light that tells you when it's on?"
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1 c* z9 }: o) V( N& \就是那個看起像電視的螢幕，
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0 b! ]7 v% I. s( Q0 f; O有沒有一個小光點告訴你它是開著的？ & r; d" S* u3 T5 ~1 L% a( ?1 Q
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I don't know." % Y$ k/ x; W# n5 I" p; }
( ?7 k/ s& [# p0 Z0 a我不懂耶。
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"Well, then look on the back of the monitor and find where
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" G& z3 v( b6 c9 K9 d8 o3 _. Mthe powercord goes into it. Can you see that?" # A7 N+ z2 q& ~
0 }8 V2 K7 a$ V9 v. J) x% R那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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2 @" {( o# U/ G是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : t& s q; q2 S4 H( l( a: D
* p! A9 O2 U5 Y; }太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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6 H5 L& g8 ]1 ^* w. ?$ f"....Yes, it is." 7 P, U% z0 x3 H" P4 z5 D3 [
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有啊! 6 @ f5 N4 d3 @2 l2 c
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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/ t# l4 }5 G" L"No." 9 a+ Y }7 o% H4 @$ F7 I$ W' Q
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沒有。
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' D& P, V2 [! g- |"Well, there are. I need you to look back there again and find
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$ R; J. O w9 z0 J5 ^) atheother cable." ; o% I8 y9 V- J ?& D
* t2 } b! t& o( {就是了，我要你再到顯示器後面去找另一條電線。 ! k I3 w1 I2 w u$ y! |8 L7 }
6 l& d) w' U2 B( J"....Okay, here it is." * O" Q4 G% C" { ?% T+ X9 O
- @: z0 v& A8 b( o: |) J$ e8 ~/ TOK，找到了。
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. ^% C/ U9 T$ |0 S* F# a2 m$ G"Follow it for me, and tell me if it's plugged securely into
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$ |1 Q4 B. w# {# ?7 |% stheback of your computer." : y* m) x+ m( \" ^
* `1 v# E$ t1 S- u* v再替我找下去，告訴我它有沒有確實插好在電腦後面。 # |/ ]: t; P5 Z
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"I can't reach."
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3 f% C, X5 y! K3 { }1 \8 |4 |我搆不到。
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% B2 ]$ q1 O0 J8 }2 R& y7 X"Uh huh. Well, can you see if it is?" 2 R. j' y, x( G# b* f* W( P
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嗯，那麼，你看得到嗎？ + O d% _$ a! n
8 E2 Y% ]$ c& m s"No."
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$ E6 s- ]) K5 u看不到。 ( ~' Z5 _/ X! X. n' V/ ~! {: ?
% _% ~: F- `3 S. c: Y# S, g"Even if you maybe put your knee on something and lean way over?" ' a" N/ {8 M5 B! f) ` r( ^
; t8 F5 X- K. U; H# X; M& Q3 O那麼拿個東西墊高，爬過去看一下？
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) R: _/ H+ [; W% {2 l2 h"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 5 O( }. y+ s0 z' o8 { T; _ N/ A
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"Dark?"
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& R1 T6 I# E. T& N4 Q, L; m太暗？ 0 e- b- C; j# A z7 d j ^
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"Yes - the office light is off, and the only light I have is " S" ^6 E" @* S5 S
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, a8 Z& {% q A/ C$ h9 V"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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: T) B" K/ g6 t- d, p; o"I can't." 1 s2 \1 ?( w B4 o/ T/ k
6 w8 @9 r; L0 b2 x l沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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) U' s+ a! E0 s"Because there's a power outage."
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% G; U' {& u3 |) _7 N( g2 ?因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ' m& \5 z% x. i
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yourcomputer came in?" " j) C# u+ o$ \5 [2 b
$ A7 i) q H+ t. h2 f( ^5 V停...停電？&#@!(& ，喔!OK，現在開始打包， 2 S: @' O0 S, Y9 |; Q N
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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( y3 y/ U* I4 p5 j" ^$ C5 E嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike . g5 l, @, L) Z4 {, c0 w) O& e
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it was when you got it. Then take it back to the store youbought it from."
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9 C6 n: ]5 E7 G很好!去把它們拿出來，然後把電腦搬下來包裝好， r# X( Y2 |( q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 5 s z& e) a7 E4 p
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真的嗎？是它壞掉了嗎？ ; N V9 B' ^% q
' f m$ }6 ]1 z8 g"Yes, I'm afraid it is." 5 |! ^6 p: c1 H$ q+ U
9 G' ]( F0 m( m. ^. t1 I是的，恐怕是這樣了的。 5 b0 i+ L* g/ o% A# w7 T
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"Well, all right then, I suppose. What do I tell them?" 1 l$ @* g( d( A- _6 l1 `
0 p7 o+ `& ^7 j" U* f! z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " G, x. O4 V2 W/ C5 P7 W& p# Y" u
; }" q3 s [% w* l"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
