Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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7 F. S. ^! n# V( O2 ?% N; O w"Ridge Hall computer assistant; may I help you?" / t8 l! Q1 [8 d& F
* v) @, X- S! `Ridge Hall 電腦公司你好!我可以為您服務嗎? - y2 e/ T, Q# z
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"Yes, well, I'm having trouble with WordPerfect." . A, T- A0 m% b% ~2 d" E
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是的，我有WordPerfect的問題。 - l0 K0 g- N9 j
8 x( b5 F3 j5 i"What sort of trouble?"
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您有什麼問題呢 ?
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& \. ^. `6 ` F6 p( E) u Z2 J"Well, I was just typing along, and all of a sudden the words wentaway." 6 _; K* k$ s0 R" ?% \/ ?' x" [
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 Y0 f/ A* y- x, U1 J" p
5 {% S0 r9 Q( I" Z: S# d+ K"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 8 A) i+ g7 w! P4 g6 B+ R
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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. e K4 l. U H$ l0 }8 M"Nothing." 2 I/ S' n% S6 K5 O+ g* W0 q ~# o+ o
: h* F7 z, E& E5 T沒有任何東西。 3 f& K0 w0 X- s! c! X4 M% @
# L( k! v: x( I, S+ s$ |"Nothing?" % J1 V; o5 h8 k- L! G7 `4 v2 j: e
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沒有任何東西？ , T0 j3 H, d2 ?
) m; X, C/ m r/ q: i) \"It's blank; it won't accept anything when I type." % Z! j, P1 }2 W
3 i# B2 F I. V7 w5 g5 I螢幕是全黑的，我打的字它都沒反應。 % Q; Z+ R3 s3 k% u
% V' [) L! H* `5 ^4 `7 }- h0 N' k: w; K"Are you still in WordPerfect, or did you get out?"
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! U2 ~, d9 b' U( w& f您是否還在操作WordPerfect，還是以經離開了。
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# U" h4 ^0 H8 n. m/ K7 O+ S9 l"How do I tell?" 1 \" f: [, Y4 c% C4 v7 j
, I) a$ P- i( ^4 _. j6 f我要怎麼說明呢？ 3 u) N5 @, @; J
# Y' B4 E& M+ G/ R, Y/ N+ |0 q3 L"Can you see the C: prompt on the screen?"
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6 [4 D' `( }& z$ S6 i, O! B你可以在螢幕上看到 C: 的提示符號嗎？ 9 U) Q6 ^* i7 N: p
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 g5 u5 I+ I+ N+ ~! z"Never mind. Can you move the cursor around on the screen?" * `) l9 z( J2 j( g0 o% C. \( B
1 J/ N% h( D7 @8 J& `不管它了，你可以看到游標在螢幕上嗎？ 8 h w+ ^2 g3 j1 {6 t1 D
4 H6 C1 q) E) z' U"There isn't any cursor; I told you, it won't accept anything Itype." - r9 ?9 P7 r; d3 H2 p
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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; A/ w! t6 j: N! V+ m" d0 @/ M( E( J什麼是顯示器？
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1 O5 B# ~6 b# @% o( B& Z"It's the thing with the screen on it that looks like a TV. " f# `6 k" L3 F) O1 r9 T
9 z' x8 G% U: M) D% PDoes ithave a little light that tells you when it's on?"
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. S" q$ R. |2 u8 o' Q就是那個看起像電視的螢幕， 1 s3 d/ A3 C9 ]3 c7 M
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有沒有一個小光點告訴你它是開著的？ j0 ]5 P+ q% W5 a' ]+ Q7 m. y
( U+ N7 B4 n' x1 _. _/ ?: O9 ]I don't know." 8 m2 Z- j0 r; Y' f- y! Y
+ W2 H- k5 c, \) m, {# b我不懂耶。 + @9 o; [" L. G/ T) S. z: A
9 U2 x1 ]+ O( J"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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" v# v5 l/ s: J5 _0 Q* Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ]! c. s; w# _" Y
4 O6 U, A2 H1 \% ["....Yes, I think so."
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是，我想我看到了。
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; {& l! y! C: e0 w+ _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & P& [! U" A/ k" M9 b
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 {+ {& {8 R; e6 ]* N% e+ R; Y! |
8 ]$ K0 c( h) L& v3 m% J"....Yes, it is."
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/ \; U1 _! z; I! c2 X! o; q有啊! % p8 f3 N8 I* Q+ V4 Z) ?, W
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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% l/ e* R- E% d你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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s8 L* @+ i9 w) P"No." 2 c1 ~9 M: a: T' a2 f( N$ e
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沒有。 2 D4 N4 F* P% h' |2 p
9 A I) X- P; I5 l8 T"Well, there are. I need you to look back there again and find
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theother cable." 8 C( C* y1 b& @% A
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就是了，我要你再到顯示器後面去找另一條電線。
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0 M, E1 e0 {/ b& t4 N"....Okay, here it is." ( O. \6 @( K3 J X5 q" G5 h
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OK，找到了。 + p/ l7 e3 J K9 Y0 [
' ~3 u9 w# Y# a1 ~* j0 \1 y"Follow it for me, and tell me if it's plugged securely into 4 X& Q3 d. K4 Z
3 k3 Z) i% A1 M2 C/ N9 Vtheback of your computer." 6 w* O- ?* k1 G! A1 _
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 x1 q, S* V l5 M" n! H, J3 j( ~
8 [$ Q8 y* l% M9 X$ _( V"I can't reach." $ b2 v0 e. {% j K
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我搆不到。
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: v' X/ b& x. e, U( ~& `"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ % B R7 ?( c* ?4 l
# C6 l5 X: N7 M6 k& J1 T- z"No."
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1 Z. ], t. z1 \5 z7 l看不到。 {5 A/ }) J( |; b/ B
* Q4 H5 c0 `/ Z; O"Even if you maybe put your knee on something and lean way over?" % k& x! k: O. ^1 a+ f
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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+ ?' _1 r# q( F* ?. ~3 H$ Y9 u喔，不是角度不好看不到，而是太暗了。 ' Q. f, x5 F$ _( e; S
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"Dark?" % q& L. w$ ]2 z+ ~# G; h
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太暗？ ' v, c& J( V6 f) W
) i2 c1 ~7 p: C: o2 `7 G- T"Yes - the office light is off, and the only light I have is % P7 |/ h& D# R5 g( {) ]
$ g/ J, E7 I9 V) _ O, }comingfrom the window." ( ]( ?% E# K" L8 Q; @
- \! ]7 a% ^1 y! {1 J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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! s) l( U' r) s7 C* d5 B"Well, turn on the office light then." 3 q. O' x6 ?% Q4 B( V
2 w; t/ H4 Z, T; ~5 U `6 ?3 D那麼把辨公室的電燈都打開啊。
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1 o& v8 l, Z# k7 X+ D"I can't."
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: ~9 i0 x! W; A2 ~4 w沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." " B7 w+ U% k- B' G' \- y; Y
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因為停電啊!
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1 Y% o4 m( n( ["A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff : b2 J: e5 i* E" ?
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yourcomputer came in?" ( n; K- g [' B+ U& F
8 r9 {' p5 o3 s& F停...停電？&#@!(& ，喔!OK，現在開始打包， 4 a- V- @8 @2 W5 ]) g/ y
* t8 m& q3 L- @$ `8 ~電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 0 M& @; s* [* |! {/ Y/ t6 ?1 b
4 k1 s T: E: H* n5 w) u嗯，是的，我已把它們收在櫃子裏。 - f: l d9 @( {. m
9 m/ i" z$ C' X! q4 @. g5 _0 q"Good! Go get them, and unplug your system and pack it up justlike 8 B2 Q$ x1 ^' G. l! B2 c {, C
+ t3 Z- l; y" zit was when you got it. Then take it back to the store youbought it from."
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. J# {: H& R' v8 v% e6 ~# b+ t很好!去把它們拿出來，然後把電腦搬下來包裝好， ; m* _' F f/ Y/ o+ _& `3 t
% q* w* t6 Z2 B8 b) U0 ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' `( z6 E- Y+ i9 ]7 d `& p! S
; ~; R& a- Y9 i9 g3 n* L N9 R6 Q"Really? Is it that bad?"
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$ u' r. Q3 x* M真的嗎？是它壞掉了嗎？ 1 g o% J( @) A
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"Yes, I'm afraid it is."
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! @7 ^* `8 o7 u: P是的，恐怕是這樣了的。 ! r# O* s' {3 R- G4 ?+ G
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"Well, all right then, I suppose. What do I tell them?"
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. J/ a' Z7 j( x3 v7 }/ k+ L- @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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/ [8 x( k+ h0 Z: Y. W0 F* s"Tell them you're too stupid to own a computer."
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+ s, \5 R( I( d3 y: B- R! `; ]就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
