Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: s3 _4 I* R" n4 e% i: q o. r"Ridge Hall computer assistant; may I help you?" / V' v/ N5 ?+ c& F/ U3 R- K5 r
# x% A5 D& k" ^Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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) d, r8 o. D( H J6 W是的，我有WordPerfect的問題。 - w4 u( p& T ^- {3 t' N" K
& ^! Z% s- ^* ~& ?& X"What sort of trouble?" - M3 }- b1 m" R( L6 y
4 w/ Z# }2 v0 U C+ c$ O您有什麼問題呢 ?
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$ A O2 b) C7 M# T"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! `( m# w/ R: m2 z7 A/ O# B/ S
5 b. N7 e" D$ M, a"Went away?"都不見了。
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! D" @" `, y9 y0 \, \"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." ! M1 h- J3 i0 s' `9 o% x& @" g7 j3 O; a5 X
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沒有任何東西。
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5 F3 h. W# w/ |4 q3 k"Nothing?"
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沒有任何東西？ - H! ~, J9 ]* K7 ]' I+ y# i
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"It's blank; it won't accept anything when I type." ; e9 K+ M2 K. A/ }( I
7 G2 u0 q+ ^6 g- O/ q: Q! J螢幕是全黑的，我打的字它都沒反應。
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3 S3 [* ^$ p: } d! s0 W8 H4 C( t"Are you still in WordPerfect, or did you get out?"
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( K8 ~5 T& s- I, a2 `1 K您是否還在操作WordPerfect，還是以經離開了。 & E I& A2 K; S' X9 W+ E- m$ l$ l
+ u6 a' P2 r# n0 J$ \" M# ^# U"How do I tell?"
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我要怎麼說明呢？ 6 h" `9 I8 o( ?3 i7 e, a
' Z: {8 N4 l2 p ?, e: p0 |"Can you see the C: prompt on the screen?" 6 }' l5 \' |* J% Z* `
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你可以在螢幕上看到 C: 的提示符號嗎？ . T" v/ E; Z# W9 P- g3 O
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"What's a sea-prompt?" * \9 E4 n: B. W% |' y
$ o0 h: @* u7 w$ { w什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 i/ K- }. T! O e' G+ p+ a$ M
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"Never mind. Can you move the cursor around on the screen?" & ^& `% {% v( T" n
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不管它了，你可以看到游標在螢幕上嗎？
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( {' Z9 T7 [. g2 Y; x$ ?"There isn't any cursor; I told you, it won't accept anything Itype." 1 f& ^7 z# M8 y( g2 ?
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 v6 R/ Y6 u7 h
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"Does your monitor have a power indicator?" $ z6 g' T6 K+ z( {- m9 `
3 m0 _# i& D1 n7 y- }$ d顯示器上的電源指示燈有沒有亮？ ! ?2 d' R& O d5 [3 u) c5 u
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. , ^9 ]) C8 g3 ]( y
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Does ithave a little light that tells you when it's on?" % c, B9 y6 q8 M' {: D( F& }
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就是那個看起像電視的螢幕，
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0 B8 @$ M+ P* _% ? V有沒有一個小光點告訴你它是開著的？ & T! X b; ~$ l% }4 I
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I don't know."
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我不懂耶。
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4 x6 {. `! p0 K7 D"Well, then look on the back of the monitor and find where 2 o# M9 W( \* d4 y0 c! x2 Q
! o$ V1 t3 O! }5 s7 v* H( fthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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! p& F5 e7 D8 Z"....Yes, I think so." * [5 P+ G3 J: K# D4 k
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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, N9 S. @0 Z# }' S4 H"....Yes, it is."
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! y$ F9 j7 E2 x3 V, O+ r% [有啊! 0 k0 m0 n, D9 u( o) a' A. n
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"When you were behind the monitor, did you notice that there were 4 w" T# ^, |# ~+ y6 i5 v
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two cables plugged into the back of it, not just one?" # r6 H/ W$ _! d2 y! b8 K& o
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 @& s$ d0 u7 Q
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"No."
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沒有。 ) C7 s) X* J) A% ?" u0 D* }% V0 c
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"Well, there are. I need you to look back there again and find
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2 B z& U4 h0 n9 V6 ^6 A2 e- \+ ptheother cable." " `2 h6 z2 w2 B. a" p
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就是了，我要你再到顯示器後面去找另一條電線。
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) F& l) _* s* g, s"....Okay, here it is." 9 `7 j* d s% J' F& S8 g. l. O2 E. Z
8 q7 H4 ^2 B! l+ O: c3 fOK，找到了。
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/ ^! ^% x; G5 ^6 M$ \/ }"Follow it for me, and tell me if it's plugged securely into
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2 o9 J, H4 M6 |& v4 S) Qtheback of your computer."
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9 W5 r% m+ @' w) ^! v再替我找下去，告訴我它有沒有確實插好在電腦後面。 T) O5 k$ h' e/ y. o
1 x1 f) ]" X! B5 F2 x2 T"I can't reach."
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我搆不到。 ! A5 g1 Z6 c: \+ R
* M; r" g. t5 n. W8 A. z6 `"Uh huh. Well, can you see if it is?"
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i8 H/ U: N; A* B& v8 z嗯，那麼，你看得到嗎？ / g* A( ?9 v$ v7 K' W
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"No." 6 S$ a) j* b0 L1 i A# N) {
! S$ I: ]9 W3 Z L+ `看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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! w$ l7 U6 c! y& E% B6 P* p- r% F. S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ E( a6 m6 A% O% @9 u. g6 Q喔，不是角度不好看不到，而是太暗了。
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c3 [0 F4 q6 `4 }/ Z" J"Dark?" / J/ }) R* R1 w9 k
) B9 E& M) r8 {: m* K. n太暗？ 7 ? X& e% r( p" W1 i
3 s& K5 }$ i3 I3 `& t9 \; F2 K"Yes - the office light is off, and the only light I have is
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5 j7 S- f- ~2 g3 M. g/ y+ tcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 `) v/ Q1 m( V! }
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"Well, turn on the office light then." . q. f1 r( w# o# A$ Z9 d% q
' _5 s9 ]4 K' `* e. F5 N! u那麼把辨公室的電燈都打開啊。 , J) g& }: f3 w0 j. `$ Z" Q
9 p0 K2 @6 j6 k2 W"I can't."
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" F0 u% q/ E- M( A/ s沒辦法。 & E2 O& J! a7 \! j
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"No? Why not?" 1 B! B, k$ r+ F; N7 }
' R. R" t) ?0 |. _0 s/ P- h沒辨法？為什麼？
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"Because there's a power outage." 9 o4 D# x5 O. J8 N0 Y+ }5 |
. J$ d5 b% I1 U因為停電啊!
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1 U1 \+ z4 w1 r- V"A power...... A power outage? Aha! Okay, we've got it licked now. 3 k# \/ \, D2 ~
5 Z' A5 B1 P$ \; O' s2 L: V5 w! q1 E* CDo you still have the boxes and manuals and packing stuff
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! ]* L$ {5 U H9 byourcomputer came in?" * U; g- D1 u7 s3 c+ f
0 M: M" F( y" V5 D9 v1 H停...停電？&#@!(& ，喔!OK，現在開始打包，
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% U$ u: T8 G* V( J& H- k, n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 5 ?' Q/ {4 Q; r7 q' b) y/ a& n: `
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嗯，是的，我已把它們收在櫃子裏。
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7 W; J6 p+ [( Z5 u* w"Good! Go get them, and unplug your system and pack it up justlike
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9 _& R/ Z' [' x- S, i) |% Jit was when you got it. Then take it back to the store youbought it from." ! \+ q! f5 I9 W
% a! e* k T7 d) G很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 e4 E3 j0 ^7 K3 e$ w. ?! b
% \2 w8 B" Z* y5 x( t"Really? Is it that bad?"
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3 T; }. n; g2 e6 {9 k: S1 G真的嗎？是它壞掉了嗎？ 3 I# A8 ]; P6 P |
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"Yes, I'm afraid it is." # [ N1 J$ C) w: z
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是的，恐怕是這樣了的。 ' [3 L# q, y! p# g
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) V% u, @' B/ s) z! R0 Z7 F: U5 i
" T: X# u9 N6 Z* m0 L* |"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
