Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 n& W9 @- B6 }: M8 v2 x# d* Y- a( G- H"Ridge Hall computer assistant; may I help you?"
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, f' k% x+ }+ c7 {3 W" A( u W# v4 wRidge Hall 電腦公司你好!我可以為您服務嗎? # _. R, Q0 h) ~3 K
5 ?( E% q% T8 A, L* [) Q+ i2 |"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ' h& t% b$ d6 d6 K; ~
i+ _' T) S) Q [0 {8 B"What sort of trouble?"
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您有什麼問題呢 ? 7 X$ C3 ^ ?) o3 r2 C
! ^2 c' s4 S5 a9 m( I"Well, I was just typing along, and all of a sudden the words wentaway." 9 w# R! |% [9 O
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( E7 C1 ^: X- H- G- T3 {( P& Q" r3 I2 a
$ k; f4 x9 J' l# X! n"Went away?"都不見了。
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"They disappeared."
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5 v+ ]/ ^- p. X4 k( C它們都不見了。 ! g8 A7 o$ R7 K- N) I- A
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"Hmm. So what does your screen look like now?" - r' Z, E& u3 z7 q
, Z; F" @5 k# Z" Z) }# y/ h嗯，現在你的螢幕看到什麼東西？ ' ], S$ J, |6 R" ^9 K
" j. g s/ Y% s4 H% E"Nothing."
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; b6 Y, c9 I; ?沒有任何東西。
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R) T! U7 K0 x$ t# n"Nothing?"
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沒有任何東西？ ' }) R9 b8 o9 l1 s/ V9 m
) U- {/ D! R1 b M U"It's blank; it won't accept anything when I type." % _' \5 H' j/ x1 B7 v4 M2 }2 ?
8 \ @4 @) @7 @螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ' f2 L4 g6 a0 O7 y) t8 {' A
4 Q2 H% t- |0 c"How do I tell?" p- T/ A; R O" K
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我要怎麼說明呢？ ; l- n% C! t. [
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"Can you see the C: prompt on the screen?" : z/ N7 k: U% h5 h
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ( n' O+ k7 k+ J9 z
3 f2 o% Q! L0 x! X3 p, h什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & U; U& G! ]. q$ g9 C) f( C' \
& t8 E: s' S/ T. F! W"Never mind. Can you move the cursor around on the screen?" , X) |9 t( v3 q# i8 `" G
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." # q9 Y: e* l6 o( Q6 ~" s
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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5 B0 x1 Q5 W9 n0 T4 H顯示器上的電源指示燈有沒有亮？
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1 a$ l+ a5 [2 N4 J$ I# B"What's a monitor?" 0 _( h5 e' L1 m% v9 T5 N/ T
8 F# R" l8 K. P1 p, S什麼是顯示器？ 7 p7 s. d# ?, h" t
# D! f# X8 J( v5 B"It's the thing with the screen on it that looks like a TV. + c. @7 f' ~$ J d" @- j! F
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Does ithave a little light that tells you when it's on?" 9 X% Z9 M$ A: ~* }8 O
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就是那個看起像電視的螢幕， % D8 d2 \5 c( _6 c
7 g& J, m$ f4 a5 d有沒有一個小光點告訴你它是開著的？
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3 s2 i+ W" @+ C7 S$ a2 f5 hI don't know." % K. A5 I4 p2 g
6 k* q( h/ [: E9 p: L' U2 Q' c( i我不懂耶。 + ?; w( o# t# Z/ r' i) y
! Y% r8 K E$ ^* E"Well, then look on the back of the monitor and find where
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4 }# v" t b3 p5 h% t2 q5 q V$ mthe powercord goes into it. Can you see that?" 3 Q7 R A5 \. j7 K
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) V7 w, \& _7 v& |$ }( B* I
0 P& A3 Z9 j- Z4 j"....Yes, I think so." @& T" k f& |+ `5 R9 y7 N& K
0 B! L# b7 k" E; j: A, ~; Q* P( v是，我想我看到了。
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3 N& s: _7 D, V. ^: {/ k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : |$ s3 [, x4 O+ t
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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7 |3 G3 c' w3 u' U; v, W有啊!
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"When you were behind the monitor, did you notice that there were 0 b1 J% C! b1 n q: T g! g
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two cables plugged into the back of it, not just one?" 3 W: o+ s) x. N! }9 E" F
]6 ?' j9 b/ X( s你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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9 B: S: n! L( t( L4 n5 I! N"No."
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沒有。
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4 E( M6 V& ?/ g% w"Well, there are. I need you to look back there again and find ) z9 y' x- X* ^4 U$ c8 D# U
- H7 n; U5 ~' `; htheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ! K* U2 ^0 o6 |2 h! v) O
- K% X- @9 O% x1 k: a+ ]"....Okay, here it is." & c9 d* ~& R% M7 K8 X
9 B0 p- d: A8 ?$ P/ f HOK，找到了。 " W! r. i1 V% a
) r2 Q; `4 V) h) ], q% E- X4 H( w"Follow it for me, and tell me if it's plugged securely into
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' a1 e0 F' v0 C6 stheback of your computer." / y/ w# j; b# q
3 }0 `" Z! i" `- L2 V p再替我找下去，告訴我它有沒有確實插好在電腦後面。
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4 d, z s ]5 a g# R"I can't reach." 0 c2 r6 E8 l5 n! x* K
2 x! b) U: f l2 N4 e+ _% f7 M我搆不到。 3 v. w9 V A+ l$ U
, w# o& q* F2 r1 j"Uh huh. Well, can you see if it is?" " t0 S3 D# D/ s* f ]9 r+ r
+ I6 z2 I, ~6 O" n, e嗯，那麼，你看得到嗎？
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"No." 1 G [9 w9 m6 z
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看不到。 & a0 a4 J. F) k& k
0 D; y) U5 J3 ]' ]0 H9 ^' L, W' \"Even if you maybe put your knee on something and lean way over?"
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0 @& U% a5 D) M+ B9 p那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 + G; O5 j" r( C0 t" J6 H! Z ~5 z
" W7 a) Y; ~/ j/ Q' p3 w"Dark?" ! m' x/ f9 N9 e
( M8 m; I9 n& F; U5 f太暗？ 6 r3 S/ X, |& D! @* r8 o& F D6 Q* v; G
- s2 x2 I9 t( d- J+ w"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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; Q, {/ G/ _, \( R" H是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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; [. d, Q) w* L0 ]9 z7 q那麼把辨公室的電燈都打開啊。
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"I can't." # V1 V3 I* o$ w: j7 Q u7 T' t/ A
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沒辦法。
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3 p6 V) g4 }/ t5 r"No? Why not?"
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沒辨法？為什麼？ " L. q H4 \; n3 z' N6 U+ T
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"Because there's a power outage."
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因為停電啊!
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3 J {( `- }! Q$ Q5 W' Y! Q( O"A power...... A power outage? Aha! Okay, we've got it licked now.
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) ~+ V6 n3 a: i$ C4 C* T$ X$ N% PDo you still have the boxes and manuals and packing stuff 8 t( g4 E" j' ]; ?9 ]% F6 R% S5 Y$ j
3 Y5 C3 \9 t, S$ S$ A# _yourcomputer came in?" ( R+ f6 _& k, H+ z1 v$ ]
' T* ~2 W* V+ x停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 O0 W* a; D3 W0 Z) X8 V"Well, yes, I keep them in the closet."
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* X9 N+ |$ S/ O9 \! _ ~; X* \0 H嗯，是的，我已把它們收在櫃子裏。
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9 H! N% g5 R# F# P k5 Z6 g; ?# R"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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! R* O: M3 \+ ]7 s很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 y0 g8 N7 ?7 w& c* e+ E
4 B C" K2 |! ]& A就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! L! W9 f" t8 |9 V
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"Really? Is it that bad?"
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1 I9 I! x/ D4 U4 M5 h' O( H真的嗎？是它壞掉了嗎？ $ ?, m& z* \8 v2 K+ J6 e
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"Yes, I'm afraid it is." ) h# U1 ?7 k1 x P3 A
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 6 _ y, M: l4 H( d# ]5 ^
7 s5 r& c# r) W& I+ p& l. w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ / p$ W) \3 |, `- K
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"Tell them you're too stupid to own a computer." , ~" a; I5 B. @- z, }
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
