Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" + n3 [4 U4 g \" Z, W
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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1 I0 |. _8 I3 O3 F* p& ]是的，我有WordPerfect的問題。 # P D) z/ @2 s
% K) x3 ]9 Y( _"What sort of trouble?" ' _- I6 b+ ?3 a" ^( b
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您有什麼問題呢 ? * [& M" `( \; {- c" Q) K0 J+ S
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' T1 e p& w2 E4 i k$ l% O9 i, ^: f& K
7 I; t- W2 q0 h; E"Went away?"都不見了。
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+ g! S: L4 }, |- J# Y"They disappeared." # p- u) r2 q, A; V! {5 I& Q
2 T5 z# U. [. f, e$ a3 C/ b h. E它們都不見了。
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"Hmm. So what does your screen look like now?"
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' ?, r$ U* C( T0 U嗯，現在你的螢幕看到什麼東西？ 9 k8 u3 g' b( @3 A Z
) h/ p( A/ w% ^% k4 h$ s% M"Nothing."
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沒有任何東西。
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"Nothing?"
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+ s) P& @' s5 [0 E5 }6 j1 r5 j: d沒有任何東西？
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; R" Y; A+ R X6 B% N% z& u6 V3 s2 b"It's blank; it won't accept anything when I type." % V# k) u6 i8 m* P/ H8 `8 j
8 c8 I/ G, `3 c) b; M" f9 V/ Z8 e螢幕是全黑的，我打的字它都沒反應。
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; Q @2 r5 N# p% j"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 . s. o1 p( B) X {) o% @3 ] }
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"How do I tell?"
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6 J% D3 T( W0 ^3 G# S1 g我要怎麼說明呢？
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$ H e' |/ u. `8 n. ?"Can you see the C: prompt on the screen?" / M( C) j2 ~1 \
, f" [! A# M1 t& G' i你可以在螢幕上看到 C: 的提示符號嗎？ . M2 L: A `" v6 V# j; K: G6 [
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"What's a sea-prompt?"
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" U) D- @ A! T6 K, S( @# S3 n2 r什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- f: Y& \) h& b% p C$ u$ m"Never mind. Can you move the cursor around on the screen?" - M" }8 v! ]; k- e
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不管它了，你可以看到游標在螢幕上嗎？ ( C. |( c* T& U5 o# f7 K% w
: m6 e+ q& G1 K5 T4 m; W0 j"There isn't any cursor; I told you, it won't accept anything Itype."
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7 r5 a9 K# ?% b1 L/ _$ Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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! p3 T" Q- p" w"Does your monitor have a power indicator?" ! y) a& S( N4 a0 S: o# N: D7 e
; q6 _5 j( [. ?2 w4 q& a/ j顯示器上的電源指示燈有沒有亮？
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( M1 w- |' M" j \; {; b9 x: l"What's a monitor?" $ L" c) [( E0 O9 G6 E
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什麼是顯示器？ ! c, s, N P! S, t: f/ `; J
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"It's the thing with the screen on it that looks like a TV. 3 l* A: J) ?7 h0 `8 b
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Does ithave a little light that tells you when it's on?" 3 G" i( ^& t+ Y+ a, k) m
! F8 \0 o: a( g1 R7 U8 u0 X就是那個看起像電視的螢幕，
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+ ~3 B; \1 H+ b有沒有一個小光點告訴你它是開著的？
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I don't know." I! @& f2 ~: }5 A
% c) n& ^7 {! i3 d9 }. \ b我不懂耶。
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; y0 y! {0 u W! F' A0 S: ?"Well, then look on the back of the monitor and find where 3 J3 x4 w; K. y* R4 u
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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' b, f* Y( z f0 N" Q+ I( X7 v5 U"....Yes, I think so."
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5 e: a; g! h, [5 x( {. U x* A是，我想我看到了。 ' S1 g# P& N+ Y: s2 r$ ~
: C9 I0 Z3 v6 U' N"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 4 f6 d4 x5 j9 {5 B6 Y
5 g- r( A1 u+ w# g有啊! 1 o& z9 @5 D% ^4 F
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" " X; {/ M- a% a% i+ V, h7 J( [
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % F" Y# i$ D/ _# P& p4 A8 C8 |
, ^' }% Z4 a1 b- v: a( _1 V9 E"No." 0 Y* ?: ~: l7 D, z
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沒有。 $ z6 Q) F l- h! v; G
$ H3 v. M9 ^% { E. c$ ^, |5 @- a: v"Well, there are. I need you to look back there again and find
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) \: C/ o1 T2 x7 \theother cable." + j: R T/ B+ j2 h
& P' d8 E! j4 m7 q% i' @就是了，我要你再到顯示器後面去找另一條電線。 % Y i4 I! V4 d, s
1 d, _6 [. [* U, e7 ] T/ K"....Okay, here it is."
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& g2 H3 |4 l3 K) r: m# n% aOK，找到了。 & r& [* U" s$ o" m' b/ E' p
& u2 w3 U/ m3 Y3 T"Follow it for me, and tell me if it's plugged securely into [9 Y1 e& |. U- e
& o) H9 x. ~; J- v& S$ c2 v- Q% Xtheback of your computer." 2 Y/ n7 ~$ I* q% D5 z9 ~
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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! S, r7 e3 D' P/ J. y我搆不到。 ' ]8 G; a) M3 |6 k7 [+ _3 Y
+ G' r& M2 g2 u"Uh huh. Well, can you see if it is?"
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6 o" r0 z/ |: o. C/ O. o嗯，那麼，你看得到嗎？
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" a3 T0 ^& t0 G' a# h# B$ w"No." + j! F$ s* n" ]0 u
4 @3 f$ T/ }* m看不到。
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& J( y2 ?4 y7 d& c"Even if you maybe put your knee on something and lean way over?" # x; J% t2 u' T
3 u4 M0 D9 u: n# Z& S7 V那麼拿個東西墊高，爬過去看一下？ ; l I. ?( m1 g- T+ S
4 `0 a: @. ?3 i: c"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( Q* d( a+ T5 w! C+ A
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喔，不是角度不好看不到，而是太暗了。
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- c9 w! B8 |% `& N: I"Dark?"
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. u1 o2 A. f) _) F* }太暗？
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3 [' {" O7 s t' D0 r"Yes - the office light is off, and the only light I have is ; d! k- L8 i/ U. d- w$ q* U+ l
4 B! T; p# w9 t4 M wcomingfrom the window." ( R! ~) u. y8 [7 d6 Y8 z- q- G
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * s& n& } o( k. n' H8 l8 t! Y- c" n0 R
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"Well, turn on the office light then." 8 E, m" u7 p1 e( t7 J% G' I
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那麼把辨公室的電燈都打開啊。 ; @; T+ o8 g4 u/ P/ j& L
/ G" }! k% ]2 i# ?: S"I can't." * R4 ]/ i4 C& p5 T3 s4 v
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沒辦法。
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2 U% k+ k/ z# g0 U"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." ! Q }3 B* X4 @/ i' Q
% ]$ ?% i, w4 A# S; v! j因為停電啊! * d1 |" y W, u6 a" ~, o
5 s8 T4 Q! Y" M, p. y8 K"A power...... A power outage? Aha! Okay, we've got it licked now. # A* L8 g D+ {2 j' m! p0 P
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Do you still have the boxes and manuals and packing stuff ) k$ {/ E1 a3 h+ t4 b$ K
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yourcomputer came in?" 4 j( F i/ m; H* R( x: X
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停...停電？&#@!(& ，喔!OK，現在開始打包， - v8 h0 \* N$ w
; }" n9 L/ q0 [( t電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* p: z/ c$ l$ [- F' x. c3 X"Well, yes, I keep them in the closet." ( P1 |' N& V5 v
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嗯，是的，我已把它們收在櫃子裏。 ' }* ?8 {4 x/ R" a, l
) ^+ }- F# j, v5 d% }3 D"Good! Go get them, and unplug your system and pack it up justlike " r+ u/ G* Y4 W4 P* y/ }2 i/ F# W
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it was when you got it. Then take it back to the store youbought it from."
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6 k+ X! D! Y. V- S3 T0 t* i& P _' H很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 o/ j+ {3 b$ y6 ^7 n8 B
! C* D1 G: Y: V* i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) Z' y8 K) A- u$ t) z4 ]"Really? Is it that bad?" + I! c" W' T$ l
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真的嗎？是它壞掉了嗎？
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* Q" q+ [- C Z9 T"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" * r9 F; W: X' K0 Y
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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& ?; B$ W' y# a8 ]3 y9 }1 v# n, K"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
