Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 a7 i$ \9 e1 I. j5 _9 {- b
) b1 }. o( ^" D/ V% L) Q
"Ridge Hall computer assistant; may I help you?"
( D( Y) q6 L6 N D! p( h# ?7 ~2 ^
3 g& D' Y6 X+ U" j9 L, fRidge Hall 電腦公司你好!我可以為您服務嗎? 4 X$ i: F) g4 E1 O$ `% Y8 C8 e
6 y" \0 ~; t7 w& M7 o- s# J2 X- i"Yes, well, I'm having trouble with WordPerfect." & f3 j) Q: N; g; }0 A. D; c
0 ` v- K3 [& {6 N1 @6 y0 F
是的，我有WordPerfect的問題。
5 X' G9 B1 G4 ]9 p
1 L5 u/ \) D$ ["What sort of trouble?" ) d3 _! V N$ L8 g
9 A1 U; ~; s9 B* P" }% V$ m
您有什麼問題呢 ?
) I+ {& f, R( e! K
) f& c/ B% _6 d& C6 _; }' k3 y"Well, I was just typing along, and all of a sudden the words wentaway." 1 i% y7 X: L& {: w4 G2 p3 i- z
' F/ W' y. ~ u
我剛剛自已在打字的時候，突然間所有的字都不見了。
* p9 [2 N4 G3 ?1 e' d/ M2 H4 l$ _2 j$ f* R; K7 \ K1 N+ t& S7 F
"Went away?"都不見了。 - ~, M: R, \5 r
! }# ?# B" j5 O6 Y; x5 `) r
"They disappeared."
9 r) f, w/ O8 T% l- x
# N$ T0 _! M2 F, J它們都不見了。
I& D% a3 R. |3 D! t
, H- g, V" i. J3 j7 z% _7 K9 b+ n"Hmm. So what does your screen look like now?"
( B) S1 l3 b; y U
, N/ D( m( F, A% L1 S! f) u& n嗯，現在你的螢幕看到什麼東西？ , b- k) w, O3 n5 O/ [# Y) D
: {, W# G2 s9 Z9 u
"Nothing."
0 P( r/ F2 W) b( U# X- g# L) A5 d* f: q
5 h% p8 `- j, M: E# A$ i5 S9 D" `沒有任何東西。
5 X8 m, B1 \/ j$ F8 Q6 Y1 a9 [( i4 `% A$ y; b. y
"Nothing?" # ]5 Q& t( Q+ t, q
7 R N ]! m0 D* c# o& W
沒有任何東西？ + i: S7 [$ m5 B0 K# U3 B L
, x" ^" z( V, ^6 z' W"It's blank; it won't accept anything when I type."
$ x2 W4 t! A4 X$ D9 Z Q
- ~5 y2 k6 Y! W% `2 }& e G: |螢幕是全黑的，我打的字它都沒反應。
( }' l* |* r2 ^$ \& w8 E$ C
$ h3 M5 |$ H7 z4 M, A2 {"Are you still in WordPerfect, or did you get out?" 2 q# |$ h4 j0 T- U8 V
; G6 m7 U) y! u/ N$ H
您是否還在操作WordPerfect，還是以經離開了。
$ i" M7 y7 M, z C n7 ]' Z0 j3 ?& O" _3 w/ J6 x
"How do I tell?" " ?7 O6 }: m1 i0 L
' q( O/ ^# D* y; q- V
我要怎麼說明呢？
) q( Z5 ~5 n+ ?/ o5 t/ \
$ Y2 U6 T. n+ f"Can you see the C: prompt on the screen?" 3 D1 i$ H% O7 T& K3 p1 ^
6 b6 C: P: y0 g7 A0 L
你可以在螢幕上看到 C: 的提示符號嗎？
7 R- C& Q* x `1 D% n2 y; W! N1 @! R w0 I7 P; z: k
"What's a sea-prompt?" # u% |1 P9 r( c. u- \+ N- {
0 ]6 Y8 ]; [" }4 T7 Q- d
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
( @$ Z2 ^2 Z3 d; _0 I8 {
' ^3 Q5 Q9 K4 o3 W$ H& U$ B. s"Never mind. Can you move the cursor around on the screen?"
9 Z4 [/ c# r' K: }$ s y9 g$ @3 s5 D/ m( @5 K) G
不管它了，你可以看到游標在螢幕上嗎？
, a9 n+ b2 k# S' ]7 w1 E) D: U& M5 z. x7 r$ w
"There isn't any cursor; I told you, it won't accept anything Itype."
1 ~0 R" [+ i9 u' v; P
2 T( d3 d' g$ v7 C! R; ]5 Z8 D螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
$ J, f0 B9 [6 K% V( [2 e+ M6 H( M* R, \
" q& G2 a% t- J2 r, M/ q; k. t( B, ["Does your monitor have a power indicator?"
) {& J8 Z& W: U' _- g; ]
2 b0 F& o; k# G2 C4 x顯示器上的電源指示燈有沒有亮？
% E1 f4 C1 S9 `
* e4 z/ D6 ~. z( T. Z"What's a monitor?" " j7 a6 @+ n. {& v/ J
% U {$ \) i7 b什麼是顯示器？ o+ L+ X, d; x, w4 A
2 S' L6 m3 X+ j" Z4 p"It's the thing with the screen on it that looks like a TV. 3 n! Z6 i& d& M: R+ i: f' J
. K* q+ F4 W" Y& m0 HDoes ithave a little light that tells you when it's on?" 6 o/ R' s" v# b. y' V
4 ^6 |& q# r% z6 l- e# K8 q9 ]) O就是那個看起像電視的螢幕，
& E+ z9 O: ^$ x5 ]4 m6 h9 B/ U7 w4 Q( h7 i" `- x' z5 k
有沒有一個小光點告訴你它是開著的？ 7 l* x7 O3 N7 o8 T( V5 g
+ m" a" E: D5 B& i4 Y3 |
I don't know." % V+ l# {6 r& @' k, E9 E7 Q0 j
6 M, y5 F6 B! I& q# v; N我不懂耶。
/ F0 R+ C `. u _: H$ x) M2 s3 }6 F5 j8 y! p; w1 F
"Well, then look on the back of the monitor and find where
9 W" k( a. ^' w# m* l
" t" |- m" c5 K- G2 {, y' Nthe powercord goes into it. Can you see that?" f3 A! A3 N) f ^5 |& `
: ]) w _. H4 P% V" P
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 }* {: y, |# ` {6 a$ [
) L9 b! C1 q9 |5 \* Z) K: G
"....Yes, I think so."
% W2 T8 k4 R* V, g' k9 c! m. ]9 [& b; f. q- I
是，我想我看到了。
E6 B; Y; ?1 p7 R& z# x; x( ^4 w0 z/ k! a9 K6 T4 E
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( f& H" t8 E" E' s! V2 V& ~
' N3 m' J: y: x- D2 u太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % X& K( x. m% w" k/ ^
/ L: [9 |! A2 A8 r
"....Yes, it is."
$ f( d, r* u: U c% g, N1 R- T8 X6 Q1 A( K$ W
有啊!
2 o p6 J% _4 _9 D: x' w( f7 ~0 s% e
"When you were behind the monitor, did you notice that there were
9 g+ Z: I7 E' e8 z4 R1 p
2 `! D/ \, \ H! ]0 \" Z) Ytwo cables plugged into the back of it, not just one?"
* D- s% f- F8 r
5 [. m" x9 n" O* N. I你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
1 h" @: y4 I \) d3 R- \- y" \! ^% a( v
"No."
2 l r9 ~) \) P1 V2 I: Q0 K
/ q# f4 f" F' j$ Y& V沒有。
( z) z A' t' ~! C4 y- H% L7 z6 j* z, S, [0 C) q1 V6 L! e3 b
"Well, there are. I need you to look back there again and find
3 p: [/ j4 D- t& l& C
7 E' [4 A9 y( y& a& Gtheother cable." , I y# j" S' s; f
- C, l- c J$ J2 o0 X0 @
就是了，我要你再到顯示器後面去找另一條電線。
]+ S% ^4 q2 p) Q1 }% ~
7 b% M4 m% X. r) ?% e4 e"....Okay, here it is."
: J, l+ J( v; [; E
& h3 \7 h' u- E# m. q! ZOK，找到了。 9 g1 i% s4 X* p
+ [% u* @1 @# }; X5 B |, o"Follow it for me, and tell me if it's plugged securely into % `5 F. O; W5 h
0 V- I0 W6 V/ J3 M) s
theback of your computer."
0 `+ D. d) Z* w w& M( p$ `, A3 G# b4 D) D# m
再替我找下去，告訴我它有沒有確實插好在電腦後面。 i5 M( d" J) J5 @' V
& j' z E" @6 c3 q, X$ C
"I can't reach." $ O3 d; `* _% N3 N8 |5 n. x
( R! |, j0 v0 W' ?" A我搆不到。 1 a n% e8 f- o
! k; L( ]- ]6 n( J+ M"Uh huh. Well, can you see if it is?"
6 H- v, ~' V) a8 p8 A1 |
- h6 e3 I, J" K嗯，那麼，你看得到嗎？ 3 M* W. t7 k! C: }& A
7 S% e0 o- F- J/ s% q. [
"No." 8 M7 V+ l Z8 m& Z
+ Q3 ^6 {1 t% m+ S1 s
看不到。 4 o- w( X0 I p# y J; y
4 c, F" G; `5 f5 R8 o) C
"Even if you maybe put your knee on something and lean way over?" . Q$ M% ]: ^* L8 L' Z# v
" \; Q+ [# T6 }5 k9 S' m
那麼拿個東西墊高，爬過去看一下？
) s i5 Q+ L8 j4 c/ c& {+ t/ n1 F( }; u6 i4 c+ j
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
' ?, N: F2 k9 k" f9 y9 I3 s3 ^% ` j8 N! M
喔，不是角度不好看不到，而是太暗了。 % F8 K+ g5 H3 }2 l: }+ q
( ?" Z6 s+ ]" | f& h- o( z! W6 a"Dark?"
7 d+ ~* R* t! p1 _ Q
$ ^6 m; v$ T- u9 N- a# j太暗？
1 S0 U7 s, A* t# n% @* Y" X1 y
% h5 B0 D9 d6 D! j% ~"Yes - the office light is off, and the only light I have is
9 L6 j' S: C! v- d5 N/ Z: Q! v+ Q. n' `; R( M. n- N% j
comingfrom the window." , S" E% ]$ g) H2 ?2 C, w
5 g9 H f4 ^, ^$ L2 Q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
7 v/ J7 w4 S, f# ^5 Z8 c+ b2 n$ F) u @" J7 B! I3 { _2 Q
"Well, turn on the office light then." 1 O0 I8 ^ P" v: E7 J7 x7 p
I: b% X% u$ v5 B( c. \* P
那麼把辨公室的電燈都打開啊。
" ]' k) g' r3 }. ^
) b( n5 e1 l! _+ A; e2 u"I can't."
2 s3 \: N' P9 r# s8 y+ ]4 t
# V5 l4 t. D4 s沒辦法。 8 E' h# k& T; V; j9 M
6 Y% Q9 @' G5 P/ a3 V/ d, }
"No? Why not?" 9 _/ R/ F2 B* c4 A% l3 M
4 \" U8 D9 M S9 I6 A; h/ T8 S6 ^8 `
沒辨法？為什麼？
. c$ z0 n, o' h) I. _. d3 t# L9 r' }6 E
"Because there's a power outage."
! D, ~) U! N' |! T" t: E# O
* I. X$ W ` Z; l因為停電啊! - L1 D0 [6 O+ u$ {" {8 i* h
8 H1 q; M' X! g7 i' R. i1 R0 |"A power...... A power outage? Aha! Okay, we've got it licked now. % k" x, o# a5 P8 g* D* R
' W4 y2 E4 r- g' LDo you still have the boxes and manuals and packing stuff
5 ?+ [, L0 \; t, [% P t; I
@8 `* c/ F/ x7 _! q( B# qyourcomputer came in?"
$ ]/ Q$ t) ~) [% V- Y4 b: Q: C3 X6 J: Z! z
停...停電？&#@!(& ，喔!OK，現在開始打包， 1 S- B: N W: [ K3 W
9 q6 `1 u9 r* @8 H% p8 w g6 x8 ~
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
- m! g/ J/ ]% Z5 C) e* f$ ]' l+ X$ Y1 w) S( D0 k
"Well, yes, I keep them in the closet."
, a. Q( ~& W( C8 w( X/ ~3 d: v( v
& E! D3 |* n( w. ]+ I嗯，是的，我已把它們收在櫃子裏。 # b/ l g# a$ O2 ~# d2 h
; G+ T7 m, E2 @7 W& {7 x1 r r"Good! Go get them, and unplug your system and pack it up justlike 8 Q( y# M+ U! W
- Y @ s4 f0 e2 T
it was when you got it. Then take it back to the store youbought it from." . c) Q9 g- l+ _1 N5 [
2 L$ q9 Z3 T+ M$ k% z' ?
很好!去把它們拿出來，然後把電腦搬下來包裝好，
7 u9 V: R+ Z9 Q* j; Q$ _6 z- l) V0 h
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 O! v; _/ K$ G& p
( Y, G* Z9 z) U. [; q
"Really? Is it that bad?" 6 z* H- t; `* h. n5 J; Q. @
6 h$ n) u n* L y9 e真的嗎？是它壞掉了嗎？
7 T" a u5 X. E; T4 b# P9 k3 E7 U
$ o! B2 F# N2 T9 a"Yes, I'm afraid it is." 2 i6 c5 [4 b3 k5 p5 d$ o
- |& b2 G; o6 d. ?; t p s是的，恐怕是這樣了的。 ' {% V7 ^ O( U" [5 A9 l
8 o. v6 h/ l( R+ }4 b3 P, e$ [5 N"Well, all right then, I suppose. What do I tell them?"
; z: a( j- ]$ f- M/ j5 T& v
% H- e8 n2 Z$ `2 Q0 @* i& E喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
5 [6 f, w7 `" \$ g" {+ A$ P6 S4 ~, m! x% i: k* M9 w
"Tell them you're too stupid to own a computer."
e; ]/ | F0 o& J! u4 a# \
0 `* a3 ^+ J- I* |' P! n8 E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
