Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 2 q% |2 }, z! c( Q! Y- b2 w
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"Yes, well, I'm having trouble with WordPerfect." - }% Q# O! ^+ {; G
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是的，我有WordPerfect的問題。 1 b q w5 n+ _ J8 {" ~% Z
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"What sort of trouble?" 9 S+ {, ], w: Q* A( i! V5 R
% x. ^# n# e) N+ }2 W1 T您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 [" u) A$ E$ }( d! a6 m
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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% m. f- U0 X' v7 i: |' E1 i"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 2 g0 F* j- ?6 I+ A6 m4 O
- L) _; j6 @: n6 {& J"Hmm. So what does your screen look like now?" / {; }. r2 K8 D5 f! d
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嗯，現在你的螢幕看到什麼東西？
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. ?2 h* [6 g7 {9 T1 \$ s"Nothing."
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沒有任何東西。 8 ?4 M& O; |& q5 l$ `: R
3 i) C: I$ I! g8 X/ Z7 U4 \& w+ m4 B"Nothing?"
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5 e! D/ A; Y3 ^5 v& n7 H, ^沒有任何東西？ , S% v, E/ Z* j" j& E2 C" `
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"It's blank; it won't accept anything when I type." % q" P' B; X- D! f( y( o2 F
# ~& r) h; G3 g8 g* F7 \螢幕是全黑的，我打的字它都沒反應。 5 ^8 e: I3 @6 }+ \0 k+ ]* b" P j: ^
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"Are you still in WordPerfect, or did you get out?" 3 y8 ~& v( c6 Q/ X7 X
" ~/ U4 f7 r! \( V, _您是否還在操作WordPerfect，還是以經離開了。 9 C" x1 b1 u. `! X, }
% ?, s: A9 b& E9 R. g: W"How do I tell?" , |$ C& V5 V1 @3 H- I6 N
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我要怎麼說明呢？ - T0 ~1 _$ `7 [$ M6 _
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"Can you see the C: prompt on the screen?" 1 K* o# r$ U! h- A! a
4 j7 a B9 H5 Y' J/ @; M# p你可以在螢幕上看到 C: 的提示符號嗎？ & i/ |) ?3 W% Y0 J: a
% p% O& q' P- @* v7 a5 h' ~. N"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 }6 s! d0 m' N" w
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." + ?7 `0 _8 [: q- H: Y
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 P' ], \6 Q, v5 J$ E
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 6 r4 V) O) R, M1 S% s- l# u" ^- y
I5 z$ {8 y; {* X"What's a monitor?" $ g) h, s. V# C4 H( B7 ?
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. . t: L' ^" `9 J* Y% X4 {& a! |( |6 v
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Does ithave a little light that tells you when it's on?"
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# ^( N1 T6 \1 c% p就是那個看起像電視的螢幕， C% X' L9 w4 M: X/ g& n' \; r
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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; R: ]/ Q/ i' E" ~! T- Z我不懂耶。 % d/ k- N5 V! ^) N7 y! Z/ s
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"Well, then look on the back of the monitor and find where ) C% k+ }' r& @
, q& ?0 x; F) c" e) j/ f' e* E# }% b4 sthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 L' o4 ?' A3 @% I1 c8 F: Z
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"....Yes, I think so." ' G: J1 C" w) a( {
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是，我想我看到了。
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0 r/ N1 N( ~7 `3 H9 l# L"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 _& @1 g/ V" p/ C! x6 L太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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: E. S; H; E/ O8 _) ~6 K0 D5 ~"....Yes, it is."
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: X" ?1 E+ L1 L1 _有啊!
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"When you were behind the monitor, did you notice that there were # B+ J' y" @* n7 A9 n& K3 ` G
+ p, c4 s4 V% d' u( Ftwo cables plugged into the back of it, not just one?" " ^! e1 z) @; `( ]9 L
; M, m6 Y5 o" T: W4 ^. @% l你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." - o! [1 y- P; H2 k7 v
( Q+ r' w4 Z! K( x$ G6 G* K沒有。
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% ?+ ~# d6 Q1 D* B"Well, there are. I need you to look back there again and find
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theother cable." * i4 g' {! b* k6 }6 s" `; e
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就是了，我要你再到顯示器後面去找另一條電線。 4 y4 w" X1 i6 z( S0 [) R$ m- O8 r
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"....Okay, here it is." % L x# p4 z0 n& ~7 W; F' g
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OK，找到了。 ' z! \7 F5 Z. w) t
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"Follow it for me, and tell me if it's plugged securely into 9 T% ]3 s7 b% L+ v+ a
2 m$ E. Z# n6 j* p0 ~+ stheback of your computer." 1 X4 Z3 T4 ~% w) p, ~. Z4 w
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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+ A b6 q8 v: l+ P6 f我搆不到。 * G$ Q) k6 @7 r1 k0 t S
; [& X+ ~8 ?) p0 `# w% ^"Uh huh. Well, can you see if it is?"
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6 N5 R! o" `0 s5 V嗯，那麼，你看得到嗎？
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9 G7 ~: }7 V4 T" u"No."
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看不到。
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# Z H8 n& y4 h& s2 s* x"Even if you maybe put your knee on something and lean way over?"
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; ? K9 y$ m$ f$ T' S. _: p- l3 }那麼拿個東西墊高，爬過去看一下？ 7 y9 P7 U- o0 ^8 @8 N7 C
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 , a- U! y, S( f/ U3 c/ Q
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"Dark?" 1 e2 I3 @7 ~5 @ P, m0 q* R" }
; ~) t0 [4 ]! y( P. l太暗？
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5 q9 p/ W) O, @8 E% {"Yes - the office light is off, and the only light I have is , r7 p W9 G# j6 K" t
% o/ _1 P8 _0 }4 o2 d$ Xcomingfrom the window." 7 n: b. s2 J' y5 `
/ S. O! E: J' [/ r' B$ D是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - e4 R2 [* P0 L* Z1 z: B
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"Well, turn on the office light then." 7 ~8 v; _# k, Q d
7 F6 Y6 A! A# y* h! L; \那麼把辨公室的電燈都打開啊。
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"I can't." + {& Y' d# a4 {
' p( Y+ f$ r* j& H0 u! O沒辦法。
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"No? Why not?" 3 n5 j) ^" D' V7 m" H. p4 k' M4 V
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沒辨法？為什麼？
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"Because there's a power outage." , ?0 H9 G3 X) ]0 o8 u8 ?
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因為停電啊!
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) x3 ]6 o {' d3 \"A power...... A power outage? Aha! Okay, we've got it licked now. , W7 m/ P7 c: p9 m, y' K$ B
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Do you still have the boxes and manuals and packing stuff . G; l* i M. |
& H" ]( O2 Q2 f+ b* Gyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % x( H2 N5 H3 X' J! H, L0 T
# m( n ]0 T$ H4 Z"Well, yes, I keep them in the closet." ' g/ K7 X4 C1 U, B5 G. {: l5 B$ K
; ?' g; b: O3 ~" R0 C嗯，是的，我已把它們收在櫃子裏。 ( W: P2 g" }& b! J' l' k ]
* ^6 U0 O% E0 x, H"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." + W a9 x0 w' d- f) i
/ k1 }6 w( u, w) H很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # t a! `: k4 ^* O n
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 8 ]( o# }( O0 ~$ K
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 $ f, u; L, D5 T+ y3 u3 e* u
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"Well, all right then, I suppose. What do I tell them?" $ @5 L; V* n+ c, p: r% X
3 D+ s! E. A# u, Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * ?; }1 U& D/ ` G+ p! |; `" f, W
0 S3 d1 m) O' `" d* E; `"Tell them you're too stupid to own a computer." 6 o6 x# e9 x7 I4 q+ ?0 ]* q$ E( D
, o; u" ^1 y Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
