Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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' U5 B2 q; H8 j# x' b"Ridge Hall computer assistant; may I help you?" ; C! O& y% d7 N
3 _( N1 f# [8 k1 j6 X$ t/ mRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 W+ d+ D1 ^, _- @; M* f6 |$ F"Yes, well, I'm having trouble with WordPerfect." : L& H( U3 M' I ]4 [1 P' c# F
% C/ g7 H; I2 X5 s. b- J; l是的，我有WordPerfect的問題。 ' {7 C5 k7 e" D6 s, ~
& D* _3 b4 _1 q"What sort of trouble?" , }+ ^7 ~( i% u' {- H
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您有什麼問題呢 ?
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N. l: q& d9 e+ ]"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 7 T! \9 ?# p5 u2 l3 G/ q
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"Went away?"都不見了。 4 u3 t; y" F9 p/ u
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"They disappeared."
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$ g& m3 C; g5 b$ n( c) v( ]它們都不見了。 , x2 ?4 n& x' K0 y
2 \$ [8 p, |$ d1 l( {: U"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 4 D7 w) O% s5 @# c$ x* S0 g' X' Q
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"Nothing."
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" I7 p2 G/ p# g. ^沒有任何東西。 8 }# z, _$ d8 k9 G& l
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"Nothing?"
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* W: Q6 K; d o沒有任何東西？
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% n v9 Q+ ~9 y# U! {& N3 p"It's blank; it won't accept anything when I type." 2 h$ ~7 }* _" D2 [3 B3 U) ]1 o
6 ~3 g }3 {; Y J2 J- m* T% `螢幕是全黑的，我打的字它都沒反應。 : m: m7 A% s/ m7 n
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 * e# E$ {4 e3 `" {- W" U
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"How do I tell?"
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6 q) o& Z+ Z# T0 R" C我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ; K0 k/ d& V% Z5 C: c
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" * X M: B4 a! G# Y2 I3 V
7 e7 ], D: Q0 J不管它了，你可以看到游標在螢幕上嗎？
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* z; \, R& E! m' X* a# E* s. | x"There isn't any cursor; I told you, it won't accept anything Itype." 7 M; s6 i$ S5 x: a
) M2 |% `( H# }! ?9 h) U' Z0 v8 [9 c- m( u螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! P5 [# G' N; b/ ^- O. `
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"Does your monitor have a power indicator?" , e& Z- z5 t: L8 U. P" m# a$ ^
2 R# a# E1 U+ I顯示器上的電源指示燈有沒有亮？ ! W2 i$ G# | J+ @0 c6 w+ ^, |. }8 B
* U8 B8 |5 z. i( r3 e"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 7 Y% ?/ h2 ? B/ W4 \* a
; P6 l. |4 v& rDoes ithave a little light that tells you when it's on?" " E0 F7 S! ~9 J) n) v6 V
& a" o u5 ^& k就是那個看起像電視的螢幕，
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$ ` Q7 _3 ^+ q6 z有沒有一個小光點告訴你它是開著的？ - _. o# t& c5 Y! n7 H
- \$ m# s, P- o( t7 K* V7 xI don't know." : q% s w& b" ]% ^( |6 v
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我不懂耶。
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"Well, then look on the back of the monitor and find where 1 M) y6 p5 h0 D: v4 S0 \# D; @5 c- G
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the powercord goes into it. Can you see that?" ( O) ^( R# n3 ~4 _- [4 I" h
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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: v5 w" J' H" a"....Yes, I think so."
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% T8 Q$ i8 }( {7 s3 X% R3 c是，我想我看到了。 / i7 v) V: V% b+ c
" h$ A0 {4 B# K4 J% D"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 y. J1 w, o9 z7 O太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' @* Z2 |+ L$ s$ C
. e1 l3 q* z* S# s7 C% y. v* E"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were . h4 Y7 O ^2 M1 Z; k
% Z. x. x. a v( D3 a9 G1 wtwo cables plugged into the back of it, not just one?" * l. Y8 j' \( J2 c5 d
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 Y# q4 P4 A' S+ y"No."
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) S% P/ i* l! J. `. e- b沒有。 ) [9 ?1 o C" @
/ Y& k4 V7 \- c$ J- V4 R% \1 t5 o4 O"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 , D* k0 U/ q4 {% T8 B; |7 s
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( x2 }/ z( ?" Z% S$ l
" `, G9 O/ P2 Q0 P# Y' _"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" * u! k" E4 _, Q, n
2 r# T' T" P" g3 E4 E. V* p嗯，那麼，你看得到嗎？ 6 p1 w/ r: g+ K+ l- G
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"No."
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看不到。 $ z& R2 i0 S/ g6 I& A
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"Even if you maybe put your knee on something and lean way over?" ' F; h' V7 K8 V. c2 i) t
( j6 k$ ^' t: ?) e8 q那麼拿個東西墊高，爬過去看一下？
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- \% f: n* P( d/ l* B"Oh, it's not because I don't have the right angle - it's becauseit's dark." . }9 _2 S4 Z- h5 Y
! }- U$ U" g/ T喔，不是角度不好看不到，而是太暗了。
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9 X5 Z+ a |2 y"Dark?" % M: R; H2 b2 w: `2 g
3 ] q* m; h% _; n* B太暗？ 8 R7 C. D0 a# ?
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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- T# @' f/ h3 q4 {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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; o' O0 o! c% k% |8 V8 ~"Well, turn on the office light then."
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- X6 a# @4 D3 Z& a2 F* X那麼把辨公室的電燈都打開啊。
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. y" A5 L9 B1 d3 B9 q" e* f1 ?( G"I can't." 5 f8 b% S9 L K5 N, b. n, W5 n
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沒辦法。 ( o. u2 p+ l! K1 I$ m
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"No? Why not?" 3 f2 v9 y/ f6 [& O! X( A+ k1 @
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沒辨法？為什麼？
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"Because there's a power outage." + F6 A! W( h* v' I+ `$ U
/ t7 R, E- h% Q# [0 _! S. X% |因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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l, t4 Y' D! ~/ [6 A; n Q9 b) |停...停電？&#@!(& ，喔!OK，現在開始打包， # _* y, s* R. y' f- B; M. a
4 W: O. g* P j. j% C' l* _ E3 ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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+ \5 w7 E* a$ l9 w5 r) i"Well, yes, I keep them in the closet."
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9 ~& f5 g- z; o$ f( R" y1 ?嗯，是的，我已把它們收在櫃子裏。 : d [0 b) n8 W% ~% U
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"Good! Go get them, and unplug your system and pack it up justlike
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# Y! L5 U$ b4 \+ A: Uit was when you got it. Then take it back to the store youbought it from." 7 _) [- R8 S( j" q3 T# l
7 i5 T2 w* p2 K$ L很好!去把它們拿出來，然後把電腦搬下來包裝好，
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3 L/ a9 \ o/ k9 @. q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 V6 I- P9 h4 A, ]( K
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"Really? Is it that bad?"
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* U; B! e5 b, d9 P- o, x真的嗎？是它壞掉了嗎？ ) \/ P+ A/ e4 w; G
. E/ s1 q1 l% Z"Yes, I'm afraid it is."
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7 M" H7 \0 v3 k1 }! s h是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 9 c6 S# J# w) X" t
' h1 n A: g1 @8 b) @. l喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ / N8 l/ s. n0 f
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"Tell them you're too stupid to own a computer." ! [3 g# Z E! i* F: I7 A
, T( J- B0 w, l就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
