Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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! i/ T7 I( M- b7 `. Z1 b8 v. R"Ridge Hall computer assistant; may I help you?" " @( t9 H* {3 ^
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Ridge Hall 電腦公司你好!我可以為您服務嗎? {! O1 k4 w& r- V6 l' l
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! z6 a9 W4 z1 |. P1 N
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"What sort of trouble?"
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2 K( Q0 A0 [. r' w* v2 L您有什麼問題呢 ?
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3 V7 s4 ?. K& p1 `"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." 9 c$ [/ d% z: Y! u
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它們都不見了。 ! X( j+ [/ u( R% z0 G6 m
: K( C/ I: B a5 d$ o+ U"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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9 f9 \) S- Z( w+ B6 q+ k"Nothing." 7 d) ]% a+ _2 Y/ t1 }
* N8 ?' G- r* x1 u! ?沒有任何東西。 + T& f+ U7 o$ u) b
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"Nothing?" # Y& \: n( @0 @, P
4 w2 s) ]0 n, ~* ~+ [沒有任何東西？ ( G/ R2 ?: V% o" S2 R* N Z8 o
q6 l% e9 k" T# o! G( h"It's blank; it won't accept anything when I type."
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* v6 p( w0 V) V8 J, r0 a$ [螢幕是全黑的，我打的字它都沒反應。 0 Q2 R2 l9 F6 {* y' w1 X2 o
- `: G% N. g. ]6 _9 D"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ! H! ~$ a& _- {- E
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我要怎麼說明呢？
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+ s+ }9 e: a# {# ?6 c0 f"Can you see the C: prompt on the screen?" ; p2 A3 e( ~9 b8 t0 O" T% G
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你可以在螢幕上看到 C: 的提示符號嗎？ - E F8 U6 Q/ b/ [# m5 J$ l2 i6 y, e
% d2 |6 u7 w6 Q" F6 O! G"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 f8 Q; n; E E7 K' @
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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+ {& u) z% h' L5 Q"Does your monitor have a power indicator?"
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$ g8 @. W! Y+ S- H: M顯示器上的電源指示燈有沒有亮？
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4 e0 m9 d& E' D$ v2 A"What's a monitor?" ) U0 ^) r; x8 w' i( K& G8 c
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什麼是顯示器？
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; _2 j5 I: m8 r2 v8 T"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 7 y4 j! F/ \( { y, I
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 9 V* E. [! Y% |' L+ h; r5 l$ K+ L
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I don't know."
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我不懂耶。
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6 x& t" d! w4 p& n r5 W- v"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ }4 S7 ~* g# O9 x2 F- [3 T
; ]1 N& ^/ N: M$ E, a那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 o% Y# K* r+ h* g5 D2 f8 @8 G"....Yes, I think so." $ c; w, |) z; {# {* L
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是，我想我看到了。
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) A. c7 P7 h5 M8 Q6 r& V1 T"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ {3 x+ K# ~, o9 Z' b5 c; [
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"....Yes, it is."
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有啊! + x P) ]- J! h6 p' y
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"When you were behind the monitor, did you notice that there were
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* \1 t" q& R% w4 E& J/ |: w# u: ctwo cables plugged into the back of it, not just one?" 9 A/ f% H K' m4 w7 d! s- k
& o0 c4 D/ ?3 S' z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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- e( `2 T8 J: c I/ I沒有。 9 [0 X/ ? W6 v* ^
1 A) b) R" i7 g, h. C6 W"Well, there are. I need you to look back there again and find
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O# V! K9 G7 q$ _! l2 a; Xtheother cable." K/ r0 x8 X" C8 a+ V' A: r0 M
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就是了，我要你再到顯示器後面去找另一條電線。 3 B9 _% W. ?$ r$ Y( [0 c( y
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"....Okay, here it is." ' d J" U5 `8 n: [. P
4 @ w8 I3 C6 Y2 ~ L) T* i# tOK，找到了。 0 F# q% r% Q f% k
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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/ c. C: B5 c* X* O0 U( q再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- w# P$ ?- I) D W+ M* E"I can't reach."
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1 Y x2 t6 J0 a+ ?& a! U% N" L我搆不到。
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: o' V7 w" {6 L2 u; b, @) ^/ l! E"Uh huh. Well, can you see if it is?" 8 m+ G, _2 v3 I% P# k. l
* }- P9 ]1 s! v7 l0 }; Z* x9 |嗯，那麼，你看得到嗎？ ( k* s1 t% A1 H
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"No."
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9 Z+ C1 h" c1 u4 T- B) j看不到。 , u( X; Y8 ^% f& {/ o
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"Even if you maybe put your knee on something and lean way over?" / S9 s4 T0 ]1 _6 }" P3 ?0 P8 y
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那麼拿個東西墊高，爬過去看一下？ 3 x _4 h* q7 v, u) ~9 n
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 A+ N( Y' Q% M: n
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喔，不是角度不好看不到，而是太暗了。
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( p, M- Z8 [$ o: }" Y* C3 L/ J+ C9 ~"Dark?" ) G) K% C& |, `' R+ p' J
6 K8 b& [$ R: F& W太暗？
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( ]: b2 a. M# V& \5 o: z"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 i) z' A: Q$ a, r! b( G
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / U2 l( l6 q0 h& S* b
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"Well, turn on the office light then."
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8 ?/ o0 W/ M7 t' {% ? V' M) h& h* a那麼把辨公室的電燈都打開啊。
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"I can't." % j! `5 W# S. v: |1 m
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沒辦法。
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6 H3 j) M6 M4 f7 i" x, o5 \"No? Why not?"
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8 h! J5 N& }. l+ U- m" {沒辨法？為什麼？
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"Because there's a power outage." ) b4 X. }& t4 [4 ~8 f
' @& |! Z+ z' I H* n3 k/ m因為停電啊! 2 D7 {0 l& ]) f
1 z) z: s+ E% y; i"A power...... A power outage? Aha! Okay, we've got it licked now.
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5 D6 ^8 ?, S1 R( I3 Z: |$ bDo you still have the boxes and manuals and packing stuff
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: r- D# q# m- I; p h$ tyourcomputer came in?"
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; U1 p5 H/ ^( h/ N$ k v停...停電？&#@!(& ，喔!OK，現在開始打包， $ v1 Z: V3 _1 c. |; w
9 J! ~ N! ~) V電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ _. m/ u/ p4 y6 G6 ^/ d# Y! V. u
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"Well, yes, I keep them in the closet." , f8 U7 s! a, B& ]- t- W( W
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嗯，是的，我已把它們收在櫃子裏。
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x& U+ o D ]& F5 i% T"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ]2 w- I0 X' g/ y0 c1 @
4 y: P" K7 C! r4 G1 N就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( F0 a; j: i9 y7 t
: [5 [3 S2 {: e' e"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 : N" y2 Z- J. [3 A$ P4 X5 u
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"Well, all right then, I suppose. What do I tell them?" ; e) F w; Z; ^; ]
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * A) D% a% X% d' n& J
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"Tell them you're too stupid to own a computer." " k" f4 {: z3 S9 a4 ~4 y
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
