Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 h- u G# y O7 S. Q
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"Yes, well, I'm having trouble with WordPerfect." * s* q4 ~9 S9 S D* N7 t
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是的，我有WordPerfect的問題。 # t+ }! ^# a6 t/ z t4 h
: J4 w4 I. h! N: \% N"What sort of trouble?"
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您有什麼問題呢 ?
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, v$ ?3 U _ w"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " g' X/ u! E+ @; ^, ] f! }$ ?
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"Went away?"都不見了。 ! R2 t3 \' X/ P; a1 t. G% j1 C
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"They disappeared." 9 Y$ S! m4 A: F
0 f+ H5 k: ?' _( V, o2 k7 S它們都不見了。 ' ?! Z9 c$ v% Z
6 m3 x4 N0 M5 E0 h"Hmm. So what does your screen look like now?"
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2 B; y4 J& p1 ~- a# q! C0 {; Q6 S嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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* H8 [# O9 ^* \/ z: T沒有任何東西。 ; w0 _( E% s$ U
. J1 m* S w2 @( M3 V"Nothing?"
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9 Q! W+ _$ O( v4 r, @; O沒有任何東西？
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5 `( ^4 D Q; e"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" $ H7 s) z w" O' E1 h; J) m$ N
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我要怎麼說明呢？ ( q: m3 B) o3 m( l4 z+ g
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ) S6 S9 L- P3 M: h% I) @( K# B$ K/ Z V
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # L% y/ o: a7 o
, B1 s+ J9 Y$ O" {"Never mind. Can you move the cursor around on the screen?" 6 Z o' d1 c1 R" _2 \
B7 K0 a8 c; Z4 e) k9 n" P, r不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" , g" S o! m* r7 S
5 T( E" Q# S8 E* T/ c* K* ^$ D顯示器上的電源指示燈有沒有亮？
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0 |; z+ z8 g4 {. N0 h3 l"What's a monitor?"
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什麼是顯示器？
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4 r! q: a h6 M0 L1 j5 p1 b1 F"It's the thing with the screen on it that looks like a TV. ' b& j' |: R7 G L: f W/ k( B8 j
1 R8 H+ q$ f/ h7 M: IDoes ithave a little light that tells you when it's on?" 3 F7 Y1 h- y5 U
/ a$ G, S1 S$ S |& J& z2 ~就是那個看起像電視的螢幕，
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}! i" z' \- v+ n" t8 p有沒有一個小光點告訴你它是開著的？ 9 s6 h2 ~& z0 F4 Q* T, o& `
0 o. O' w. P" b( ?# D5 gI don't know." % L( l4 D$ n; n2 w0 L. Z1 I
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我不懂耶。
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: e1 \. Y, C3 g5 g"Well, then look on the back of the monitor and find where c7 T1 Q$ e8 _5 }1 f% m6 s
8 |8 ?1 ]3 \* ?0 Y" Nthe powercord goes into it. Can you see that?" 1 G; i |. M3 e! |9 w
2 E) d+ n: [+ u1 F- d那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . Z6 L3 c& Z' f1 M# e
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"....Yes, I think so."
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8 m" k# u5 c' i9 [% e6 s是，我想我看到了。 1 r$ J! Z+ ]5 J5 O; ]# n" r7 |
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 _: k k* s1 z
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % C8 I" s; T$ N0 Z# B
+ |% {2 [# H$ ?! H"....Yes, it is." ) x' q, Z- n9 e1 E
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有啊!
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0 H# [6 K- `/ l# V$ e"When you were behind the monitor, did you notice that there were
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/ ?) u: z h% F- F. rtwo cables plugged into the back of it, not just one?" - y' k7 S9 y& r" p; G( n/ b0 s
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % m: R) l- _. V9 L4 R
6 |% r/ M# o$ S2 W+ y"No."
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沒有。
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9 R- B# Q$ ]7 E5 _, |* j+ @"Well, there are. I need you to look back there again and find
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, e% j9 h* W0 M0 p. gtheother cable."
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+ l3 l, r+ n8 ^5 `* P就是了，我要你再到顯示器後面去找另一條電線。
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; g5 M3 T* Q6 D* [) `) t) f"....Okay, here it is."
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OK，找到了。 : J' ^- B# I+ X# n. C2 N! |& }1 R
* I$ s" u/ h8 B"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! Z. z' i9 i' l& g1 W$ R8 j
2 X7 D+ r6 t* O- r8 C+ Z7 W) p"I can't reach." 8 Y% {/ a) {5 e6 h6 E, W
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我搆不到。 ( ~5 ~; E `) w; J; b
6 L4 X' P, s0 C' s+ d6 p"Uh huh. Well, can you see if it is?" ! x' Y2 K+ `) O: l* n$ z( D) v
" o$ g) W5 c N# Z% C嗯，那麼，你看得到嗎？
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* V, o2 l2 @. b- N9 ~"No."
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( t1 d0 P) c, _) e q/ ?看不到。
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) E/ i, p3 }! v2 U5 R3 s"Even if you maybe put your knee on something and lean way over?"
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# C2 v: _/ \( S' b) m2 `) ?那麼拿個東西墊高，爬過去看一下？
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: {; \6 p* H @5 _0 Z: |2 O0 N" h"Oh, it's not because I don't have the right angle - it's becauseit's dark." - M. q2 d6 @6 N% H- T$ T
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喔，不是角度不好看不到，而是太暗了。 / l9 \2 L8 j+ w! f7 \2 ]# }
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"Dark?"
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C& k1 N* t6 m9 r太暗？
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"Yes - the office light is off, and the only light I have is
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/ k( O# M0 }( j" C. O2 wcomingfrom the window."
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8 w! p7 a9 e# \7 b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 B$ a1 ~" A/ c5 E" a G% r- ]
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . w$ H' W* m. K9 m) g+ H1 F" Q$ v
; b( o2 u% w+ e2 g+ H"I can't." : Y1 h9 b, f- Z( h
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! 5 c W+ S% g4 t [
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"A power...... A power outage? Aha! Okay, we've got it licked now. + G, W' l8 w" M f, W+ @
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Do you still have the boxes and manuals and packing stuff
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% R* M" \: \7 Gyourcomputer came in?" " F% l p; n# B1 X
( q1 W5 B; I3 ?. B/ O% e: U停...停電？&#@!(& ，喔!OK，現在開始打包， 5 `/ s+ {' n8 e- Z# Z% i
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) M2 H3 b& M, j. `& S$ ]
3 K0 N) y3 A! K8 v# b* |1 \"Well, yes, I keep them in the closet."
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s; o: f7 s2 v' i1 `+ A: U嗯，是的，我已把它們收在櫃子裏。 + b9 W+ X0 q6 ~
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"Good! Go get them, and unplug your system and pack it up justlike 2 k0 d0 `3 z' X
. E8 L: W) m6 h$ Rit was when you got it. Then take it back to the store youbought it from." ) Y% p9 G% L+ L5 u# b
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 U4 A* u- R( W {3 @
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"Really? Is it that bad?"
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& w1 Z' s% a& W9 |% Q. P3 O真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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: n; D+ M& K. ?5 [+ p5 B* W是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" ! x0 @ r% s; S0 J' W
- a) k1 f0 Z/ X% |5 e; C0 N) r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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! @- T: x3 e' E* i2 F, q7 M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
