Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 p6 p" h/ Q6 t! v
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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! _5 [" g+ j' ^+ s8 q"Yes, well, I'm having trouble with WordPerfect." ) E4 s$ z5 y7 A5 {/ O
2 i. Y+ g' C' I4 s% l* T- N2 j是的，我有WordPerfect的問題。 . F2 K9 w* e6 i! F' u0 O: c
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"What sort of trouble?" 6 \! \2 m. ] Z" B" |: J
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您有什麼問題呢 ? ' [/ S& M& i0 A2 a6 P
; ~! r3 ~# M3 K& S"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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; u- i0 D) B% @( \% D" P"Went away?"都不見了。 \, @. @- V# U p3 z* f9 O! ]
Y' W2 t- `# g- W( o3 b"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ " W! m0 k7 M! L& g% a- G8 j" w: s: d
/ ^5 N6 t6 e* ~. T8 l"Nothing." - Z1 q: `9 G) @5 L( ^, F
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沒有任何東西。 . O+ `4 {& Q1 m' s& M) y
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"Nothing?" ) p( A; _: i3 \+ V' z
2 v6 q; K9 n& n; p# n: `8 |沒有任何東西？
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- }! w k3 ~8 M) T) W) e"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 - D2 O% R. O0 H$ \+ z" Y$ A, y
: K+ _9 z5 Z0 [! `0 Y4 Q"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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. D, d; c# b, y: C' ] D"How do I tell?"
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0 X5 j1 n* `+ Q( u5 f我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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J* A. a3 r6 U* g& P什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 {, E% z) F' n
4 g( L/ J6 ^' T$ r3 p. d" Z3 N"Never mind. Can you move the cursor around on the screen?" # b* L4 I% f5 Y
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ b) x" S' e' K9 S. }3 S* I
4 g' C( u- H, I H x' M2 E' m c"Does your monitor have a power indicator?" + p. c" c0 H U: j5 Q6 l3 G7 ]0 i
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 7 s$ w- ?; j4 C
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什麼是顯示器？ 1 z" O7 f- V% T- K; ~' L
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 V! O2 |( r$ L* U2 X/ B' E8 F
# h: M& R/ U1 }) Z3 Q* q" ?就是那個看起像電視的螢幕， + Q5 ?) d5 B M) L# c, N3 j
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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# w& S2 U5 M* `: v* E* K( D我不懂耶。
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7 `' @: n4 i- G5 V* |1 b"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- v5 C5 B% T9 ` O0 t"....Yes, I think so." 2 L' f5 J4 W2 s1 O
( Q0 L6 D- C" ~- _6 a( t* f是，我想我看到了。
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+ J: w/ O6 z/ H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 Q1 n) D; H! r) ~9 w! v( d) y1 b
0 B Q2 i0 m7 ^ a8 J4 v"....Yes, it is." / c' Q2 k& j" J) q0 r. A% U
- k; ^6 L' Z% X5 o4 |有啊! : P5 c P8 N; B
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"When you were behind the monitor, did you notice that there were - G+ q/ u3 ]' d
" I. |. e T' Qtwo cables plugged into the back of it, not just one?" ) K1 y3 h, ?4 s
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 |4 P7 I! J' n) E+ g; f
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"No." : g1 K4 B/ H; |, o. O3 R, [
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沒有。
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/ w- H, m/ V3 H" B4 N"Well, there are. I need you to look back there again and find
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theother cable."
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0 b/ V( I5 z/ F就是了，我要你再到顯示器後面去找另一條電線。 1 a8 ~" \. }( {- o$ x! i7 G- A
) \. ^/ J3 _0 l0 s"....Okay, here it is." , S! [0 x0 ^: r3 P
3 i* P" Y: k' Y' ]2 z) [6 ]9 ? DOK，找到了。 / K1 P1 B1 t; d" Y
1 t, U9 [! V0 u"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 4 J# g. s( t: f& `" ^
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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! f1 ~ ^: W! S4 _& U我搆不到。 2 _4 Y) b$ ]$ L& _2 ?( I1 v6 f7 c
! I% e- m& t0 y& i6 o- o# L) A"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 4 T+ B2 x8 f" n: v
5 l4 J! z! i! s"No."
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看不到。 4 X& P; Y) R. U8 d5 o
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"Even if you maybe put your knee on something and lean way over?" # m2 ?* ]/ ? ]7 M* p0 H
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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/ a9 W0 f# Q5 Z: V+ a喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ) _$ L: V0 E: i
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"Yes - the office light is off, and the only light I have is ; C4 x2 A, J* D3 j' H0 _' o- ]
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 r4 c! N# f" \$ O& _
f. x2 q- s* F U7 _( R' t"Well, turn on the office light then."
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6 B% O1 H T- W! I6 W9 J那麼把辨公室的電燈都打開啊。
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p, ?- R! F3 H( n% U2 y"I can't."
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沒辦法。 9 }0 I2 d/ d" W" Z, d5 r
3 h5 ^8 F- | P5 m: v* k Q"No? Why not?" - L2 L B; U6 q
( x5 ]9 O0 ]7 d; g0 m: H沒辨法？為什麼？ , p. ?; a! ?# \" e# H
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"Because there's a power outage." ' s: E3 M w; }4 k
1 Q7 z& t* w f$ X4 G& o因為停電啊! ! V. U/ s8 W8 q( z
8 `* c6 z; s% K; N& {"A power...... A power outage? Aha! Okay, we've got it licked now. 6 f' G% \3 L# a; i
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Do you still have the boxes and manuals and packing stuff X( ]& F2 Q# C' x# M
. K7 D3 ?6 O% \yourcomputer came in?"
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7 X2 C! x4 v0 o停...停電？&#@!(& ，喔!OK，現在開始打包， 9 D! b3 O( o: X+ j
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 Q5 g" q, H* \1 y, e3 n6 T
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"Well, yes, I keep them in the closet." # u+ a, t6 |" c
; u( g" Z* W4 L1 \( J" f. ?3 v嗯，是的，我已把它們收在櫃子裏。
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6 O9 \) B/ B' j) k9 t"Good! Go get them, and unplug your system and pack it up justlike ' G* n% ~/ e5 ~; S, A; P: v" }# t6 a3 X
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it was when you got it. Then take it back to the store youbought it from."
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. O; L' r! y- Z. w" n% l很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 d2 v2 L* o9 t: x# X9 C
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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5 \! t: s. `$ X, f"Really? Is it that bad?" # r! v; m- h7 I2 r
4 D$ h# z& R' ~& w e- v真的嗎？是它壞掉了嗎？
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: [& `. p3 H/ Y0 D1 U"Yes, I'm afraid it is." 1 W: [6 ]7 {; @
9 c2 V+ A" u. R/ f+ k% F2 z是的，恐怕是這樣了的。
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$ U0 i, e7 a2 u7 m) }"Well, all right then, I suppose. What do I tell them?" 7 G2 D" j/ m( P/ ? v4 ]% [# _
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." + L0 h6 f8 t+ w! t( b
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
