Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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- ^6 H3 C1 h6 K# k" y6 N0 J"Ridge Hall computer assistant; may I help you?" 4 a% C Y! C k/ ^, K# l
1 p6 b' x& K3 y5 g Y8 e% Z5 O& VRidge Hall 電腦公司你好!我可以為您服務嗎? k2 z* g0 H! {4 M
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " g# v, G# b4 |9 n7 k& D
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"What sort of trouble?"
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8 @( O2 o, f$ L" x您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." & j+ F, S% `% R6 _" W$ t; ~
8 N+ E: D/ Q7 q. Y我剛剛自已在打字的時候，突然間所有的字都不見了。 , |, S- f% k; z5 H0 s$ z. S
- S2 c- |/ z+ [' \: ~& }/ d"Went away?"都不見了。 1 Q/ I2 _2 V8 H) C# M$ c
( o E A0 Y. }0 N+ V- L"They disappeared."
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6 Z0 G7 l3 S/ q2 c6 @0 t( c2 j4 y它們都不見了。 2 b9 X: |- C: X( [6 z3 ?$ [
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 3 @6 _5 ?% Y3 B* _& Z4 E
0 p Q/ W- o6 `" A6 `沒有任何東西。
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"Nothing?" $ h! I: P0 m/ E& W6 s* R+ @. o
! E. g$ h ~6 C0 X/ N沒有任何東西？
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"It's blank; it won't accept anything when I type." 3 ]9 W2 G" @4 G+ a( A$ h0 d
. i4 i# F( D6 r8 K" N1 |; s! o螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 _% L* [+ @, J& f
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ 6 A! h4 D2 B" I; ]3 \, T
R w, z" l1 r1 n: d7 @"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ' t* @6 J/ r8 |. g
' e) o: x- W7 T: \/ i& X+ ~"What's a sea-prompt?" $ {; j/ H0 D! Q7 h. k' P
; G1 e. n& X# X: q) O* A8 J什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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8 z" }3 v7 Y, \# K$ E5 W不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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& g6 ]8 ^5 C8 h螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 [+ D5 A6 u$ q4 j6 \
x5 K7 @4 j" Q( Q: b+ U N# J"Does your monitor have a power indicator?" % i/ U f# F5 B) n2 t q8 d0 ^8 A
$ i/ F/ K8 I, L, Z) }6 f顯示器上的電源指示燈有沒有亮？ 9 J4 E* N# }# W2 Q! D+ y
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"What's a monitor?"
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" j! D+ j& c' C什麼是顯示器？
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& k F* K5 b- ?) Z9 w' F"It's the thing with the screen on it that looks like a TV. 8 Y6 d$ c$ k- f- ^6 H8 N
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Does ithave a little light that tells you when it's on?" 1 V0 A/ @! y3 ^- O. r5 e. F
; l9 ^3 ^8 f1 y9 B; g! h; b就是那個看起像電視的螢幕， ' j$ t* ]8 c) |
+ n: V1 l4 U+ E- k) D1 W: o& I e) [有沒有一個小光點告訴你它是開著的？
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I don't know."
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* u$ ^* h" l2 H' Z我不懂耶。 0 o; I/ E( W' \2 y# }2 R( F) R
, Q. z, p2 i& H6 ^) U( t' L8 N" M"Well, then look on the back of the monitor and find where
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7 ^6 d' |& p4 e- b- Athe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / ~6 ^7 E4 o% ~, l6 I: X8 T3 X0 D
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"....Yes, I think so."
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1 Y$ Y) q: w& J' C; L+ E是，我想我看到了。 5 B( K: d) X8 N) u- [& |1 r1 J
' T3 R7 @7 S) |" s! ]6 e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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5 o, E' G! g4 v+ ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * M! \* R, c3 L; d
2 _ J- t( h' [, b4 ~"....Yes, it is." , H3 B* K& I* |( y5 [
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有啊!
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"When you were behind the monitor, did you notice that there were ) D4 t; x! E/ n7 m' b; X
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two cables plugged into the back of it, not just one?" 2 |: X* a" @7 k1 T8 _1 I
5 f) I8 E9 _8 o6 n4 F' A& t你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ , M0 Q# U+ O( ^) b5 `# P
5 ^4 y- K& t0 _8 z8 ]5 k"No." 7 I, h4 R- D* u2 f: M& Q
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沒有。 ) F' O' P- o. w( ?4 N( o
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"Well, there are. I need you to look back there again and find & O P- L0 t7 \- j
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theother cable." , Q' a! N- _: }. ? z& `) x
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就是了，我要你再到顯示器後面去找另一條電線。 2 m$ Z( f. V& F& `6 i
5 o0 R- e. B+ Z5 k"....Okay, here it is." % X# e( e8 m4 \. i; x P& ~5 g
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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5 ~9 [$ f1 x/ H( b( mtheback of your computer." & G2 W: N3 @+ h9 H& P Z' s
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ Y9 [9 u9 {! p: Q2 ~7 K
( T5 C o0 u+ t% ~& l& n"I can't reach." : I1 V6 _; S2 m& V% o
0 u* O) W4 U* ~& B0 J, R+ V; y我搆不到。 & b, p! l# n- A% x- ^+ Z# \. F2 V
h' H5 b7 | |' n7 F"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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+ B& A) `/ O5 d: V" c6 `5 V& ?"No." * t8 K5 S, B" X" [ Z8 U
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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6 R% F. Z% ?! ~: x喔，不是角度不好看不到，而是太暗了。
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2 G% R& _( }- N! e+ A9 c9 O"Dark?"
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7 X! B8 C* A" M. s# u太暗？ + u- L/ _0 u; y' n" w2 I \2 h
' S6 C0 o @ ~& L/ ?9 z"Yes - the office light is off, and the only light I have is
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comingfrom the window." % H( O5 a) c1 j' g* k
# W% E( d7 V3 }& U( H7 I是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 ^+ x% v9 {1 w1 v7 p- N
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"Well, turn on the office light then." $ \8 m! q$ ?1 a0 {( ?( o
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那麼把辨公室的電燈都打開啊。
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"I can't."
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+ v; J! e" d6 Y F- C沒辦法。
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"No? Why not?" 0 F% X! a. I- }, g
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沒辨法？為什麼？
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8 [! b+ B2 ^0 ^"Because there's a power outage."
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因為停電啊! + F3 U. ~* q' Q4 d. b6 F
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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7 @% M* j' M5 K" {yourcomputer came in?"
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. \1 b; K- f" H0 F停...停電？&#@!(& ，喔!OK，現在開始打包， 7 }5 j* }# y5 z) s* V" M2 _
5 v4 v- X& r5 X) S. k J4 Z; ?1 g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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6 o, Z7 U/ D9 _嗯，是的，我已把它們收在櫃子裏。
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' M+ R; t# p& p7 \"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." # Z3 J2 C8 l4 B$ i* r/ y) K
9 f' I _0 y/ F9 h很好!去把它們拿出來，然後把電腦搬下來包裝好， ! J K" _) M( ^! }% C
& ^" {. E' s8 Q1 L, H* `2 Y! x: x就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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- U1 F: b& h. l0 I"Really? Is it that bad?" : ]- S5 r7 k" D# w& c
" B- }& G# v8 F. D1 I真的嗎？是它壞掉了嗎？
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: g7 ]8 n a* R6 R' y4 m"Yes, I'm afraid it is."
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: q) B- `2 A; e! m1 H是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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& |# D+ k8 C% |) W1 T& H& h喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." * o4 G" |. b# z1 U
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
