Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 k' ?# P. S! m& }1 D- D
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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2 f8 {& O& u$ W: ]/ y是的，我有WordPerfect的問題。
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5 ?, G$ m- {, F% ~6 f( e"What sort of trouble?" ! a4 O- t2 ?' T- Z: f& V
/ |+ |) t0 u7 u' z( r( Q7 b2 x您有什麼問題呢 ? " q& Z2 F, H0 O) O
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 2 N- @4 i. o2 k6 R& O* X& W; ^! i- p
- J$ O( t: _+ D5 a. ?, r0 ^" m"Went away?"都不見了。 % B9 B$ V+ h' q
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"They disappeared."
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! N+ m+ C$ @" A% T# \它們都不見了。 # H1 `- q G* s) H1 Q
% m( J7 b. Z$ \' h7 Z"Hmm. So what does your screen look like now?" : [. b& q( {2 m9 Z" L
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嗯，現在你的螢幕看到什麼東西？ ) C" V5 k2 }0 T% }' u+ E
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"Nothing." 2 u8 E+ ?, M3 `: f/ P) I
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沒有任何東西。 }3 X6 i8 R, ]" K4 B
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"Nothing?" 2 Y( b" |0 P5 r; T& A6 S; a" _, i
: F1 h3 f1 L* G# l& [7 |沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 0 F. n _6 V/ ~1 |* e3 b; O
6 K- y0 s5 _6 l1 o"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 # E5 V/ S9 h# }# Z7 `
! D6 A0 P% b) S9 I( B: z"How do I tell?"
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& L8 H0 h% [* O) A# k1 g$ n我要怎麼說明呢？ , [ O0 W5 H) Q
0 a- ` `! Q) [- E# Z! |7 S"Can you see the C: prompt on the screen?" " X6 M6 V- i! C2 n# G7 j: [
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你可以在螢幕上看到 C: 的提示符號嗎？ - p$ X+ F1 Q+ {9 ?; t0 p
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"What's a sea-prompt?"
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& ?0 N# ]' ~" g0 j% s( `什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ " h3 g( Z, C4 ^" x# i9 j
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"There isn't any cursor; I told you, it won't accept anything Itype." ' `: }8 I$ b9 ^5 o2 |9 S7 n2 x
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 h; `* Y4 o0 ] z# O& D1 H7 s
5 ^( v; H4 \ H% t"Does your monitor have a power indicator?"
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% _& U0 [4 ^ r顯示器上的電源指示燈有沒有亮？
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, s; i! E: G2 _% h7 B& S9 l"What's a monitor?"
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) M# o$ H$ Q7 s0 z, V4 v什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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. F. A) g. Z/ `+ i# P( a2 d% T/ T$ _+ r就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 0 F( F& [8 {7 }& @! s1 }" O
- o b4 G) ] ]I don't know."
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我不懂耶。 ! z7 W) A+ }) f6 s9 c
( Q# u# ]1 c" y# l% O"Well, then look on the back of the monitor and find where & s: X$ Z7 I" C4 g6 w
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the powercord goes into it. Can you see that?" / @0 o" V4 t. @8 N% e- {
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 1 p# a M1 T: |) L# G* K' _
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是，我想我看到了。 4 G- j& ]- @! E! E' v
+ d3 `! L n9 B/ |% t"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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% r4 ?6 z, [0 z- b$ ~3 Q z. R& k"....Yes, it is." ( }5 p; N9 V1 u6 o( B" \
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有啊! + \7 ]/ A8 |: N* {; K
3 i% Z/ j8 D: O0 Q7 X! F) ?* H"When you were behind the monitor, did you notice that there were ' }8 z/ I. J$ H C; v: B# F
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ) z! p- C) H! s- o& C( O
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沒有。 & Y4 k' I8 c" N* f( C7 I+ b
, l$ n' c7 R! M& {4 U"Well, there are. I need you to look back there again and find
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theother cable."
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3 n$ v3 I' M( g$ O就是了，我要你再到顯示器後面去找另一條電線。 , N; D( Q8 i! V7 Y, ~' o+ \
, b# }' ]6 a! k$ l8 W1 Z; C3 n: G"....Okay, here it is."
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7 n/ N. u+ X! J/ qOK，找到了。 ' F: T4 K* D! P+ D; `, e
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 0 j! R' v2 m7 n3 C/ [ `
- N$ F- c% ~" p" _: H* {& y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 5 t- {) c0 e# }
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我搆不到。
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"Uh huh. Well, can you see if it is?" 6 _8 z/ L; x0 I5 n6 [1 M+ R( @
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嗯，那麼，你看得到嗎？ * f, y1 ^. s1 ~$ B4 v
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"No."
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# Q3 Y; O7 o* r+ M; c5 H看不到。
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% v, T, i0 |( J# x' F"Even if you maybe put your knee on something and lean way over?" * @7 I+ k$ `8 S' a& C; p7 Q
5 A# I9 W* j* H: W: H9 t那麼拿個東西墊高，爬過去看一下？ , ~7 v7 H, ]) ^1 |6 e
+ }6 a9 D: W/ T7 m"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) w4 K: U6 {) c3 X* e' L
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喔，不是角度不好看不到，而是太暗了。 : ^& s1 }4 D p! F# R' ^
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." & m+ p. |( n: s6 e4 |
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! T" {6 s' {( m! q& i0 U
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"Well, turn on the office light then." # ]4 W. G v r# I1 b5 S9 [' o
2 o. e4 R: N6 |那麼把辨公室的電燈都打開啊。 2 V: c3 ^; g9 `
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"I can't." 9 Q/ V0 f5 v2 J; J" @7 ~
8 o9 W2 a3 F5 _) w6 f- a7 A沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ & d0 e) Z8 A# `9 B5 l
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"Because there's a power outage." 3 m& O+ {3 A8 n) z0 |* |
6 R0 b/ k& c `9 w+ B2 {因為停電啊! y M& u' U, p& X8 g0 W% H
/ H5 g }6 Y& ?5 S) D- i; a"A power...... A power outage? Aha! Okay, we've got it licked now.
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( k5 T2 o H* f/ U2 t" o. ^4 lDo you still have the boxes and manuals and packing stuff , ~/ v1 |+ ^- d& t, y' l# T
8 y" j2 s8 C$ _' R fyourcomputer came in?" ( R2 Y: b6 n9 @- e7 T
, P" K1 U5 T2 l- z/ o0 I停...停電？&#@!(& ，喔!OK，現在開始打包， $ N- ^6 U, d+ T7 P" U1 z8 D
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 v' D4 R9 a/ \8 a" m* g6 n1 Z
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"Well, yes, I keep them in the closet."
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, s7 P& o/ Y3 w5 p嗯，是的，我已把它們收在櫃子裏。
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8 ?% R. u! T$ L# } o- Z"Good! Go get them, and unplug your system and pack it up justlike
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' q+ I2 p8 ~6 u2 Lit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 8 ]5 |4 Z+ s. O& f2 ?
4 v9 k* o8 L* [& O, P% l* o8 }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) {* R! Q/ d, H& b
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ " w' P( o, Z/ H6 r
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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& I1 L, ~6 z u4 f"Well, all right then, I suppose. What do I tell them?" % b) G( G+ u# h% Q7 V
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ . S4 S/ R0 j v) g8 g: I
' W) s; I5 z' P; N"Tell them you're too stupid to own a computer." : a; c5 J( e8 B( T
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
