Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 C; ^8 B0 w" t; P0 }
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"Ridge Hall computer assistant; may I help you?" . n, [4 _/ H7 T' X6 \
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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- `8 Z8 N) ]; \1 m/ K"Yes, well, I'm having trouble with WordPerfect." ( Q v# i" i8 V# W4 a
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是的，我有WordPerfect的問題。
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! ?3 e$ j3 s4 ~% Y! K6 t"What sort of trouble?"
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M1 H/ f/ W, o9 H! V/ b! r/ j/ @您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." , a0 l' t0 L6 n+ f6 f. f
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 2 g* S/ n- ?- H0 N
8 H7 A/ d2 e, E- D# O, ^1 p( z. K"They disappeared." % C. A+ ~- z; M$ [& J
& o, H) y/ | p5 `1 h它們都不見了。
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"Hmm. So what does your screen look like now?" ( a: p: P, @* D7 G# m
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嗯，現在你的螢幕看到什麼東西？ 4 I9 ]+ X' O% q9 T& r: F/ E K
. ^) [1 @0 t N3 Y"Nothing." & E* @2 x: l/ w
; J2 L2 K5 b2 t8 o3 ? a& H沒有任何東西。 ) R% y0 c3 }1 Z( ~* |
|; _( i8 U% Z+ F"Nothing?"
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5 ^1 R& Z! {. V7 p5 n0 w沒有任何東西？ + ?3 @* H; [5 D& w: m r
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"It's blank; it won't accept anything when I type." : i! k4 U- l+ u8 K
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 3 S' o" a. A8 m8 }7 @- D' |% u, b: C
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您是否還在操作WordPerfect，還是以經離開了。 0 D% m1 s$ ^5 a. a; I% |3 q1 c# @
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"How do I tell?"
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9 P8 m* y, {6 T5 `我要怎麼說明呢？
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+ D, b7 a: r1 r6 b- \3 N"Can you see the C: prompt on the screen?"
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* `: s& H( M: I. ~: ?你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" , m3 X! B* V6 |7 B
5 m8 u( T2 ?: w4 v& K什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 P: ]: h6 k ~! G' p4 V* `"Never mind. Can you move the cursor around on the screen?" ! D4 Z% ~* _5 i
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ + W7 N+ V# P, M& C3 u- _3 Q o
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"What's a monitor?" 8 Z/ E& w. _. H! J# n8 _! m
6 N2 A6 h1 _7 A4 H' R9 Q- e: E什麼是顯示器？ 5 Q. o, e4 {/ z9 e8 q
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"It's the thing with the screen on it that looks like a TV. 0 o5 I0 a& |; y( @) E2 }% u0 L; W
* c/ _( [$ a) M2 B6 Q# zDoes ithave a little light that tells you when it's on?" / A9 X% a+ j/ f+ B, P- ^& k
: P0 a) m* M1 @& i {' t* r就是那個看起像電視的螢幕， ! Z4 J7 g- s# c9 N
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有沒有一個小光點告訴你它是開著的？ + D3 x2 B6 o* n) e4 X0 t
7 B3 q# D7 m* F" N% M+ XI don't know." " ^% i! `6 N4 E; o' O
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我不懂耶。 2 d5 k9 h8 {8 B: Z% B! q
1 V' C' n w1 k2 V# l"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 g) E/ r( D: D! X8 n! G- o/ B
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"....Yes, I think so." ; n3 D+ i w/ z0 v) ^0 A3 {
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是，我想我看到了。 ) a: o/ x: r+ j$ ]
1 E0 }6 k( f& x. y- J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + u, P2 g9 p+ V7 B! L; r
: }1 @" \* Q, \3 s0 I2 ~" M"....Yes, it is." # h. F% U0 Z6 d3 H
/ o6 y4 D& a+ E1 T* f" F$ ]有啊! 7 Z- b: N/ D! {# Q' K3 @
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"When you were behind the monitor, did you notice that there were
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' X, \$ E9 f% rtwo cables plugged into the back of it, not just one?" 0 J' _% ^( a7 A+ e
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 H1 C. b" Q9 M7 a9 p
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." . R8 h& G: E; [
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就是了，我要你再到顯示器後面去找另一條電線。 1 ~4 d$ c, x6 `2 g
: Z' y0 J- k$ z" D"....Okay, here it is." ! Q! }: {* k' m4 D
0 L9 [+ m& L9 l* POK，找到了。
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P, R7 y5 e. D% X5 v"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." " v% h, g: E" R# }
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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0 Y0 n; K ?8 m0 s"I can't reach." - c% d# _/ F8 U& W2 ~; p7 C8 b
( j6 E3 ^- D( n" k我搆不到。
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"Uh huh. Well, can you see if it is?" & ~7 S# U: G/ T: q2 M
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嗯，那麼，你看得到嗎？
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( t' ]5 T# W' b! h2 r"No." ; T m/ w9 X' @
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 7 j- z4 Z- P# x1 }0 P7 y
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那麼拿個東西墊高，爬過去看一下？
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# i( j* X" J. G0 _"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 |" ]. O/ B( t- x* v
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喔，不是角度不好看不到，而是太暗了。 2 v4 Y% l# K; B0 U5 f, O6 y/ Q/ ~
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"Dark?" 1 v: |' T2 `8 n1 Y( E
" D8 t0 m/ D/ x( f O$ H7 m太暗？ 8 r! Z& w3 R- \6 Z( G( g y) A
# H- n# ~& l4 R# P"Yes - the office light is off, and the only light I have is . W# L/ g) O" P3 g& z
8 ]' E0 q! w' Y( d" Zcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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* h) n. U' N9 |$ w* x' j( @) D那麼把辨公室的電燈都打開啊。 ( Z$ {1 Z% c6 J: n6 i+ D4 l
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"I can't."
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) M a/ {. E+ @( }沒辦法。 6 B+ h! K9 m$ U2 J
+ j" s. a. D* r% ]- r"No? Why not?" . X D& W' F$ u- s# D2 U
) F/ e- V# U# B* w# M沒辨法？為什麼？
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3 V5 ?. Q! b; A! ~: b"Because there's a power outage."
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7 b a: J2 H( ]' r6 ?8 N0 `因為停電啊! : G" F+ V7 L0 ^' L: A
; B4 m" P# s0 E$ C4 }& {"A power...... A power outage? Aha! Okay, we've got it licked now. $ J [7 ^5 U0 x7 ^
7 A, C9 u# B X9 }5 @Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， - K7 K* m3 Y. {, ~- Y9 ~
2 i. H. p, h* k6 U# `+ X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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+ v5 v; R6 o# I+ `+ D% \' ~- h"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 # B$ C8 s! \: ?7 o: X- E( d
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"Good! Go get them, and unplug your system and pack it up justlike 2 p! t7 N2 s1 ~2 ^% n% u3 c
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it was when you got it. Then take it back to the store youbought it from."
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6 t9 X: Q6 f6 `很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , g$ W; B. y3 y
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"Really? Is it that bad?" ( P" S) V" P8 e, c5 |3 x
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真的嗎？是它壞掉了嗎？ ( x( c6 L: V1 E& @
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"Yes, I'm afraid it is." + i1 o& \8 ^$ T: m* a+ S9 a; `
& n+ V6 @0 g8 U: a! O( s是的，恐怕是這樣了的。 3 @2 W) w$ D( k, `. m
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"Well, all right then, I suppose. What do I tell them?" # Q) r: D/ ]3 v- V, b3 l9 m+ K3 M
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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" Q) g; `; n. ?4 V! I就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
