Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ; t- m4 _. Z+ \3 V
) |5 @& g) f" D% j8 w是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? ! Z0 C5 |" q8 {: s
( f' B, J/ k7 W$ |# f4 F"Well, I was just typing along, and all of a sudden the words wentaway." ! ~5 G: t$ P* }+ k9 p
- y \1 p9 X- K9 w2 ^* ?( o" D我剛剛自已在打字的時候，突然間所有的字都不見了。 - Q! q2 g' ^3 u3 `# E$ W; @, r5 j
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"Went away?"都不見了。 0 J: A. N7 w `& w& Z, u
' d. v: a* e; g9 R# v"They disappeared." 5 q) W7 ]( Y ~# L
, {0 p- }9 E! G3 \它們都不見了。 8 R/ w: U1 P5 i3 Z/ g; i1 u& L
8 U m. {4 l5 s, v% t# }"Hmm. So what does your screen look like now?" 9 {. t% j. C1 X0 f' T* B
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嗯，現在你的螢幕看到什麼東西？ 7 w7 O) o& a0 z9 S. u
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"Nothing." $ x+ w% |% @& Z6 s$ H
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沒有任何東西。 0 h# ^" F1 h0 X/ ~+ ~9 A
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"Nothing?"
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沒有任何東西？
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+ y( a3 J; ~0 p"It's blank; it won't accept anything when I type."
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c8 g: `2 e! F, L" w螢幕是全黑的，我打的字它都沒反應。
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6 Q4 ~9 X/ U+ J"Are you still in WordPerfect, or did you get out?" & e8 A7 p; | r+ E
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您是否還在操作WordPerfect，還是以經離開了。 ' ^9 F i( T9 `! b/ K/ x1 t
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"How do I tell?" 9 f' F; w! }) u! R) X- C1 f4 y
" E; H% ~1 `# z3 j( Z我要怎麼說明呢？ 4 x# x- \+ d3 c5 _0 B8 e
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"Can you see the C: prompt on the screen?" ) Q9 y$ d4 g0 d4 j
, E3 V# H. S; }9 n0 s你可以在螢幕上看到 C: 的提示符號嗎？
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; s5 I3 a/ T' Y" d8 N+ e"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" : r+ u1 c# `& y' R* W4 o
. P" o- H, c. ^' B; d- l. C3 v不管它了，你可以看到游標在螢幕上嗎？ % c9 Q4 k3 p; N4 l0 w. t" ]8 x
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / l: L2 a4 U/ j% L+ \. @5 C' E
0 s6 Z, {% ^* P, ^$ ~9 k2 _"Does your monitor have a power indicator?" 0 j. T. M3 P. f+ T/ ~* g3 c
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顯示器上的電源指示燈有沒有亮？
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; t( C5 @6 ~7 O& h+ D4 k/ Q5 }"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. & R+ m' S" M4 L5 D1 \
( R$ D2 L" w% Q7 Y8 C9 }Does ithave a little light that tells you when it's on?" , N; l: e, }; d9 `
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就是那個看起像電視的螢幕，
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1 i% g6 [$ ~) @/ x% ~- r有沒有一個小光點告訴你它是開著的？
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. e& T( M3 F7 D6 l( |% PI don't know." 3 F. g0 g% F' {6 O5 r) Z) o
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # Q, M O5 m% ^/ |
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"....Yes, I think so."
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3 J1 B1 y. k1 |/ G5 o是，我想我看到了。 7 S( k; d4 f6 V- h
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ |( J; F* Y0 d* W5 n# E
. v( ~- v$ p) T太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . G7 B% q& v# d$ \ F% t# K% o
. `+ F; H! l2 ^% E1 T"....Yes, it is."
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$ x" v) l, [8 l3 k有啊! 1 X& ]7 V+ V, F! ?' P9 C2 w
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"When you were behind the monitor, did you notice that there were
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# m2 p) S" M0 F# {# u+ w3 K: F& B4 f% btwo cables plugged into the back of it, not just one?" 5 l* f' U2 B' T0 n7 ^
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 P1 X/ G7 D9 X+ ~8 T/ h. s"No."
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沒有。
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. ^' }$ M, ?# c* U"Well, there are. I need you to look back there again and find
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8 O W0 b5 T ]+ Ktheother cable."
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/ \5 C' a8 o1 R* ?5 M9 `- _, f1 O0 D就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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$ i' |) p5 j, |9 o( ?$ R, }. }4 W0 J- nOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 2 k3 H1 w% Y( \
5 @! B* _7 a1 r! m6 Gtheback of your computer." ' Y; A' X& m& {# t
0 @8 E) _' z1 B6 R( w6 a0 v再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; r0 G* |+ e: Z$ K0 V8 {2 {2 s9 U& \
7 \2 k1 I6 e- D4 U" E- }& Z% F0 c"I can't reach." , [3 e1 s! h5 W* a% i
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我搆不到。
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- C' z% d1 p( n {: `"Uh huh. Well, can you see if it is?" " R. T6 b3 O4 \) I1 A
( @2 T2 f0 Y8 u3 J* ?嗯，那麼，你看得到嗎？ ( s; F" X V7 s+ X2 \
6 p* p" V6 ^ M* b5 w9 ^. ]' U% ^2 y"No." # H3 ? ~( @( r
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ + Q2 O* X) |. K# c
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." , L; Y& Q/ M4 y% _3 [
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喔，不是角度不好看不到，而是太暗了。 ! L8 c- G4 J! p* @8 v
! J9 l+ v3 S* G9 m. q"Dark?" 0 k) v. O% j) Q$ H5 b, \
. ~5 Q, z) C+ _! b) {- a2 K太暗？ : `2 U9 f2 d& k7 { u' k3 z! _2 J# Z& ?
0 s' {& m" e* z% C' t"Yes - the office light is off, and the only light I have is - R8 ?9 A4 [$ |( H+ b
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comingfrom the window." # d( t" U1 \# ^( a
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 1 [# y9 A+ H/ z) i+ ~! L
2 S% x" i8 V& I h那麼把辨公室的電燈都打開啊。 b# |, D% A7 k
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"I can't."
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沒辦法。
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"No? Why not?" , A- P. X/ S0 P: o5 s; F
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沒辨法？為什麼？
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"Because there's a power outage." 0 O! c/ {( T& F/ Z. \
- L- S* l" D& q/ ?' x因為停電啊! , W" I6 L$ l2 z" u1 `$ j6 s
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"A power...... A power outage? Aha! Okay, we've got it licked now. ( \( b ~! h l
8 l" S7 r D# c$ GDo you still have the boxes and manuals and packing stuff ) U" ^) K- R6 H3 [ [
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yourcomputer came in?" % P" @% R. F) I# e* u6 v: p
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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7 R+ o! Q- n- |' }! \. q, r3 g嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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) `3 h( W: X! Eit was when you got it. Then take it back to the store youbought it from."
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( m) T* I2 B* h: k1 {8 d! Z/ O很好!去把它們拿出來，然後把電腦搬下來包裝好， : C$ i x8 X5 g! A7 d
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 O# G4 g5 i9 X7 {- E/ d
" s1 _9 W; y8 C( {7 ]"Really? Is it that bad?"
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9 I3 n( Y2 R& M" V真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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" I0 ]. `8 p! H' n+ w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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- q# @8 O, | U* X; K"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
