Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / O1 E( \( U. x6 \4 N4 ^. s
+ o$ N2 N8 f% ?" L% K, p$ Z0 S' e"Ridge Hall computer assistant; may I help you?" & f! F& p7 M# f2 c2 z' L5 L5 Z
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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. M, y4 B f+ C"Yes, well, I'm having trouble with WordPerfect." 3 s; @8 G! I) Q" p5 v' X; i# g; i' e
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是的，我有WordPerfect的問題。 # Z e6 `/ @) L/ ~
7 v# y+ C; |, ^7 `! X$ h3 j"What sort of trouble?" ; q8 d5 q) M+ Y7 W8 ?' {
5 d, G1 [9 k/ j9 C1 H4 o5 ~您有什麼問題呢 ?
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4 z* U- h7 |1 p6 F"Well, I was just typing along, and all of a sudden the words wentaway."
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+ |3 i$ E4 `- O7 r L& S9 i% R我剛剛自已在打字的時候，突然間所有的字都不見了。 1 N' S3 U6 |- u' U' ?
; @4 b# c3 q: F. {( M9 ]5 V+ G2 b"Went away?"都不見了。
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"They disappeared." * \+ X! |, V/ j, E
0 }- l, M5 W; e" z& v7 t6 }它們都不見了。
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"Hmm. So what does your screen look like now?" ' x6 f0 q0 D/ I$ k0 _
6 Q) j/ T7 [3 J- S嗯，現在你的螢幕看到什麼東西？ % @8 Y" h9 W1 j. P1 O0 x( W$ M
. `- `. K- c3 z5 |5 q& r6 r"Nothing." x0 H. c1 O/ n% X% \. X( ]/ |9 C
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沒有任何東西。 : C% I1 S- e0 z3 Y+ N
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"Nothing?"
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沒有任何東西？ 9 ~7 i S b( J
' F6 p: a1 O( h"It's blank; it won't accept anything when I type."
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1 L7 m6 F* ` G9 A0 d- @! R2 ^# l螢幕是全黑的，我打的字它都沒反應。
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$ I) z+ E6 l" u' E0 o"Are you still in WordPerfect, or did you get out?"
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% {# C6 Y0 ^7 H) X; ^8 V您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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+ B3 U8 T2 u( ?* G, u' n+ }( W我要怎麼說明呢？ ' S% p$ a0 L! n
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"Can you see the C: prompt on the screen?" ( ~5 u' e. p, n: l
+ u$ ?' j# m, y你可以在螢幕上看到 C: 的提示符號嗎？ n2 d# E, n/ j9 h0 U1 m6 r% ]6 {, s' A$ f
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"What's a sea-prompt?"
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* D! a$ f j# P# E1 u* ~什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & Q2 {9 p/ S4 B f4 U. E1 G/ h) S
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"Never mind. Can you move the cursor around on the screen?" ' }/ L, q9 [( _; k
' O `, B8 K+ U1 w3 N) W- j不管它了，你可以看到游標在螢幕上嗎？ . B2 v- R9 Y4 ?8 O
$ r& ]! T- x5 A, ~! U% X! s, m"There isn't any cursor; I told you, it won't accept anything Itype." 0 e+ x# p/ o& {4 E u6 e9 |2 J
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : Z x: b! o: C
9 e3 s: |# v7 b* Y0 _) @ d"Does your monitor have a power indicator?" * W3 z& U- ?9 ^: H2 ]" m
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 2 _) M+ q# H& R6 z2 n3 X" [$ n
$ M7 V8 {! T! Y+ _; w0 A5 k什麼是顯示器？ 5 @, H/ E/ m% s8 \4 L8 t
% K: Q* O' K0 W' i& f! p"It's the thing with the screen on it that looks like a TV.
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; o. S3 q$ K* G: A9 PDoes ithave a little light that tells you when it's on?" 8 {8 x+ }0 ]: P6 R, A4 p& a
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ % W. X/ l, V- _3 g- I
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I don't know." 0 \& {; h, M1 \2 v9 n0 z4 D
V; A% L. u6 z5 u O我不懂耶。
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0 [7 j7 G# O% l/ o; Q* j5 e"Well, then look on the back of the monitor and find where & h. p; p0 R/ S. I: C
0 h3 U, d+ `0 x- P& dthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 * c3 W: w4 p% C$ _+ U& D' M2 p
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." . A6 F" m% F/ a( c5 s, R# j* w
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有啊!
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@) |; \9 ]! N( N8 s) g"When you were behind the monitor, did you notice that there were
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& _8 s+ A9 j- j& s: b3 otwo cables plugged into the back of it, not just one?" 9 b- H0 B) `# i- L( {
: ^- M( }. ?1 u! W0 E/ V0 v你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 5 w/ v( g) c0 C R8 ^3 ^6 `
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"No."
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5 i; \( c: i/ \沒有。 R8 [, d' J& @( w5 h( d# H
9 [: n# }% E3 c: P0 ^"Well, there are. I need you to look back there again and find
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theother cable." , [3 o1 b4 F( Q' d4 Y. N' r8 D7 V
1 e3 v; r" O% A% m就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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# |$ i- H1 f+ M9 H9 o2 T3 ^$ I+ [OK，找到了。 % V( A0 |. H/ s0 D! {0 V9 C# @
- d3 J w% S- K! |3 K3 Z2 Y5 B. f+ F"Follow it for me, and tell me if it's plugged securely into
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9 `$ Z- i- q7 y* Z htheback of your computer."
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$ p N: |6 |* i再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 % Z6 `) D+ V, V8 B
5 v- }) O5 m4 t1 h"Uh huh. Well, can you see if it is?" ( b9 [: K( v1 y- E# s$ a( G( @
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嗯，那麼，你看得到嗎？ " Q4 ]) [* x! O; E# ]9 D+ ]" v
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"No." 3 K: r: f% j. {0 V7 {! ]0 j
7 m! h. X8 e+ S/ i( i* B% W( V看不到。
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4 k. U% j* `5 I& ~! R- _! M( x"Even if you maybe put your knee on something and lean way over?"
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( s+ H; E! A$ i" R2 Y$ t那麼拿個東西墊高，爬過去看一下？ ( d6 b" O" v, a
4 ]* h9 x' m5 ~1 N' i8 \"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 * ^7 e+ r; x! g9 A$ p$ q6 E3 [
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"Dark?"
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% ]/ Y' n7 G5 i/ v* G4 b, J太暗？
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"Yes - the office light is off, and the only light I have is - X" A: ]9 m/ t8 W; O
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comingfrom the window." / E6 T; ~$ e- K8 Q! Z
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . n0 v, _# {; y l
# u' d2 v ^ y8 r9 p- H"Well, turn on the office light then."
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, W/ \& x1 i _/ N8 ~) M$ ~4 \7 N那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?"
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, z! _. {9 h/ J6 k- i沒辨法？為什麼？
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% t& j: b; ~' i7 u"Because there's a power outage." * m$ C2 T3 M3 Y) `
# ~( D7 G: k# F7 K. U因為停電啊! 0 Q0 S1 J9 H% j u" n) L
6 L1 Q5 h, J/ t/ [' o( x# z" V9 }"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" : t' M% {2 H. B5 T' F; E4 P/ U
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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# l' j, p5 E& `% j7 G電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : i# E' P" C8 M J
! s# E v8 E) C( G6 i( A: R) V"Well, yes, I keep them in the closet." - [3 h2 |1 C: Q5 h- H
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike # S3 Y) ~7 J$ c
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it was when you got it. Then take it back to the store youbought it from." . R" z/ q6 N. `1 ?1 u; P
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) u! J/ m6 e6 e4 d就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # c& n& W5 H9 V9 g5 S' L
/ E7 O' l' x) ~' @"Really? Is it that bad?"
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! \9 v+ p" ~# y' o7 g真的嗎？是它壞掉了嗎？ & w ^ @1 N: o+ B0 {0 ^% b
" i5 g* @" v& S4 H"Yes, I'm afraid it is." / ^3 y1 h% J/ o8 m+ z; J4 `( w
; s6 V9 x5 k) `7 m+ X5 |1 J" h( S是的，恐怕是這樣了的。 + }( q+ s9 e4 U# P
# P% f* @# B$ ?8 h3 y$ G Y2 i"Well, all right then, I suppose. What do I tell them?" 8 n, _0 ~" d% A9 Q3 T* X! L
8 K: a, |. E5 g% {' o喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 q" ]0 L2 A9 }0 g"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
