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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü - n2 S  ^7 x$ m% e6 w7 \! G
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? " Q: k- X9 k" e  ^2 g# ]
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"Yes, well, I'm having trouble with WordPerfect." * J) _; x# n) O# r( o* F2 {

% E' }8 ~8 f! u5 l- x  `1 I. i¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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( ~! [6 s+ A8 e6 [; B+ H"What sort of trouble?"
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"Well, I was just typing along, and all of a sudden the words wentaway." " T8 |4 r  [, u/ W. W7 p( L0 x
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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"Went away?"³£¤£¨£¤F¡C
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9 i! `/ H6 Z. ~% n"They disappeared." " k% U% ~# i( D" q/ D  b/ x- \' Q
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¥¦­Ì³£¤£¨£¤F¡C
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"Hmm. So what does your screen look like now?" + E$ E5 u# k' f9 o( o: `
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H - S$ b* i/ j2 q: i9 H1 j8 ?1 a
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"Nothing." ; C5 j. H' ?7 p1 t

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" ?8 W. P: R- b+ n"Nothing?" 7 u/ s: j  J; H; U0 m

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6 K# L0 ]1 h6 l9 O. b) h* c' ["It's blank; it won't accept anything when I type."
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"Are you still in WordPerfect, or did you get out?"
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1 D) @5 B" N9 @$ h! u4 z"How do I tell?" 0 @3 d' `/ J8 H4 g. m  m7 o2 T
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§Ú­n«ç»ò»¡©ú©O¡H
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"Can you see the C: prompt on the screen?" 3 F& W* A( t" \7 ~" j  J9 {

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"What's a sea-prompt?" 3 W2 z; r' p* x7 R2 c6 s; C7 c0 D4 d

. v! T0 \) U/ k0 F* M¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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0 U3 `9 D( X5 }6 _# T* F"Never mind. Can you move the cursor around on the screen?"
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype."
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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! K& M8 l( [+ y$ d/ ^8 c4 |7 v: Y"Does your monitor have a power indicator?" 9 Q2 O: e, M1 f1 d. N
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H ' M1 h% u: p, H* s4 Q& \2 f7 ?5 L
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"What's a monitor?"
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 U( [8 U& a9 V. n% {0 q
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H , B- y6 a: z+ R5 t6 ]
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I don't know."
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"Well, then look on the back of the monitor and find where + ^+ I0 U1 g" K7 x1 @7 Q: P+ }
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so."
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" |( w# C, Z" k/ c( Y  k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) e. N( I8 o7 E  b7 G
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H 9 B: p/ n- J; A
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"....Yes, it is."
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¦³°Ú!
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$ R# Q( \( N# a% m* `9 a0 `# O! t. x"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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6 Y& Y0 V; g9 |% B3 {; I, U§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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  P# g( t$ O' K( v9 i"No."
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¨S¦³¡C
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2 s- ~) B/ q+ k"Well, there are. I need you to look back there again and find
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+ o2 ]$ d- w# Htheother cable."
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C ; A2 {5 M: X' o1 ?/ w

  X8 q! m! |6 \$ w- H"....Okay, here it is." ) J! ?4 G! E+ A! i5 r

3 Y2 M7 a" |6 c# lOK¡A§ä¨ì¤F¡C 2 m8 X, x8 ]6 ?( ?  h6 |2 b  v9 A* ^

; y) _. ^9 |1 c2 K0 }"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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' x1 K1 X+ @7 c4 Y¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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# e$ H/ e$ P: C' y/ I1 }"I can't reach."
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"Uh huh. Well, can you see if it is?"
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"No." " k4 N" j- p$ m- C- F

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"Even if you maybe put your knee on something and lean way over?"
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/ C& j# [2 [4 q/ T1 \% T& I' a' h# T¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H - z- b+ v: C+ H% F, o: T8 |

; v4 i$ f7 y  `6 i3 p5 o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C # F$ E7 H9 _- r- F8 {, v
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"Dark?" , R9 W  y  M; N6 L1 n

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"Yes - the office light is off, and the only light I have is 2 X9 o# T% n9 E

) h' k/ g1 k( }8 x9 ]$ ]comingfrom the window." " r. c) H5 F3 [9 _) F  y9 M/ V
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C * |7 X' n6 f- @! x0 ~2 l

) _( F$ r+ K6 ^: G! X+ N"Well, turn on the office light then." 7 e4 g; l- x7 {6 A

' S9 S- d/ T9 h" A5 W¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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, ~0 k1 @4 v" y"I can't." $ b" j. U2 k+ A3 W: w$ X' S1 j0 ^" n

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4 P6 A0 Y6 f) L% }: l"No? Why not?"
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7 ~- h1 l8 {5 j) Q: b9 R¨S¿ëªk¡H¬°¤°»ò¡H
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"Because there's a power outage."
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) d. D/ X7 ^$ O3 o7 {! i"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / t0 P, ]6 J- P/ A# C

. S2 Q! b' b/ }% u8 Z$ zyourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A ) s6 G9 X8 {0 h0 \2 i

2 ~( x  ^/ n' D5 H¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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% r! N' `4 _% f0 M- v"Well, yes, I keep them in the closet." & c" Y0 T, W  E* q% C4 |; \+ A% ~7 z
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¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C 8 V- l0 T  }# {$ V% G4 G, i8 J
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 6 F4 [: g6 _# I& i! `/ U$ a
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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5 K- |% f% Y  u9 i1 ?- L: t3 s7 t´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C , g* k( n$ @7 W1 j( `9 E+ Z

- h, d& p) X! e+ W2 D4 X% P4 J"Really? Is it that bad?" # j; l- D5 P0 |: F! F2 s

4 f) C5 L- P/ r6 b: K8 n% \¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H ! @4 d- \  g" L) O( X' z% \
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"Yes, I'm afraid it is." 3 V8 `: t% K1 Q
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1 l# j  @2 s* I+ }9 @0 }"Well, all right then, I suppose. What do I tell them?"
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# B8 I0 f3 b9 G8 ]) m³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H 4 m/ F. N" `8 O  M6 Y3 @, C9 ~4 M

  ]: D% A! ~9 b$ p3 X"Tell them you're too stupid to own a computer."
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