Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 L! {# x& D, n
* D$ x' }( U6 E! @) I% r& t, C"Ridge Hall computer assistant; may I help you?"
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2 e+ [+ b$ z& K4 Z, V9 zRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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/ i! B+ t: }/ s( z1 p是的，我有WordPerfect的問題。 " j- y/ v! ^) ?, G
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"What sort of trouble?"
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您有什麼問題呢 ?
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5 B/ r: O6 B; h. L* }" e, x"Well, I was just typing along, and all of a sudden the words wentaway." & H) J& c7 i6 T$ p/ \8 S
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 W- _3 h) U' |
* z3 J; n2 U8 n h, I"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" $ [9 H1 p7 r1 z+ \- V
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?" ' t H) E$ x$ }' |9 @/ p% y
. |# F7 ~, Y4 J" j0 j9 F' `沒有任何東西？
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- i# ?: {2 M9 I3 s0 o% u+ ^. g) t( V"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ! h- Q1 y) Y; p. b# T+ q+ [2 S$ U
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"Are you still in WordPerfect, or did you get out?" 7 J7 h. o; [! W3 k5 O1 Q% {
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : L* Y8 w. n& S4 \! k6 g
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你可以在螢幕上看到 C: 的提示符號嗎？ ) d% S. |' Q! j8 W; R
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"What's a sea-prompt?" 6 W; s0 X- q6 N' @
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 Y: ]; M9 ]# @
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"Never mind. Can you move the cursor around on the screen?"
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/ [- ?# v, V+ E, T; A不管它了，你可以看到游標在螢幕上嗎？ & V0 z3 ]! J. \+ O4 P
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"There isn't any cursor; I told you, it won't accept anything Itype." H+ }$ s) F( }+ k9 h. S ^7 Y
; _. C1 [. r& ?, J+ c& l螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * [4 ?/ v# |/ ^- r" Q, e* q
7 W1 u" B) X+ \ b; ~ l' T"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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8 v) l5 M" R+ M% I4 m' a7 p- s$ ^: r"What's a monitor?" . E7 y# y6 x: k
' f [6 m4 c" a- R9 }什麼是顯示器？ * O" I! k4 {- o, w
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"It's the thing with the screen on it that looks like a TV. # |2 g# S2 D) n8 K0 Y9 `$ u1 z1 R
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 0 _3 h" @! d0 n9 E. y' a
* l; A% R, q: Y5 ?有沒有一個小光點告訴你它是開著的？
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I don't know." # C0 @8 |; _! b4 k
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我不懂耶。 : {* [& B6 }6 z+ [
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"Well, then look on the back of the monitor and find where : ^/ w$ W* a. @" ]! m( M( f& M
' c2 G5 G* p0 n. b- _* _, b, L" pthe powercord goes into it. Can you see that?" $ I% o2 x- n H% C! K* |- c9 T. B$ ?8 G
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% m. n+ R% X1 X) p"....Yes, I think so."
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# v+ t/ z" e0 h5 @是，我想我看到了。
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: \. L, R' V7 Y# F' q9 A"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 {& `3 Z. E0 w9 W G
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ e' X0 x, k: M7 ]
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"....Yes, it is." 0 Y0 k N, K a* J. b
# l( ~3 X9 ^5 m: {2 l有啊!
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"When you were behind the monitor, did you notice that there were 6 J1 X9 P9 \) q, [# R5 J% }
z3 \8 Q, ^4 Rtwo cables plugged into the back of it, not just one?" + }5 Z* [+ r$ ^2 D
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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! D+ e: q2 j/ L0 q# }9 Y. `"No."
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0 a3 C. _$ ?7 L" j沒有。
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/ O# Y; k$ b, L) K"Well, there are. I need you to look back there again and find + X0 e1 d! q$ c7 k
1 c1 x. X n ptheother cable." * @" r+ Y8 u& |$ W* c4 K0 ?
% _* D$ y7 n* b) \6 @: \就是了，我要你再到顯示器後面去找另一條電線。
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* h. [" T; c/ t p5 N; u"....Okay, here it is." ! V: s1 i7 N( N; m5 C" Z Y0 q2 e
' m* W) g) n# D1 |; YOK，找到了。 ( W/ {6 o5 D1 F
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"Follow it for me, and tell me if it's plugged securely into
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; L" I6 v% n+ Q: `( [1 x; h8 ltheback of your computer." " ^3 L2 K: W6 G; @/ N* ^
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ Y, \, x3 F% U* f
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"I can't reach."
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8 D. P4 U: f# W" P$ i我搆不到。 / I' Q7 V- f" O, O
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." 2 {' c& `; n+ ~& p( F
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 9 X0 a, V" x" V" m7 B8 ^3 Q9 I
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那麼拿個東西墊高，爬過去看一下？
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: }6 J3 m3 Z3 k7 H"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; y9 W2 Q/ G- t: G
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喔，不是角度不好看不到，而是太暗了。
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" R/ T% H2 i+ h. `9 p! ^. t2 ^" D. G+ A"Dark?"
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2 ?3 H! N) \$ H* C0 }5 _9 }" Y太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." + {/ {6 { O/ X( i" U
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 9 Q& \9 r" d) p; M- ^. o0 A; ?- G
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那麼把辨公室的電燈都打開啊。 " F; R7 d' K2 F* j7 H, t! r
6 y5 j- E% @* S2 S"I can't." % Y; Q2 ]1 m# k1 C: D
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沒辦法。 + {% F9 t7 u) C B/ |! c5 o0 x
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." . Y' h x k# i& L7 T! ~
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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, V) p2 c. Q5 ~Do you still have the boxes and manuals and packing stuff ) h, k* E$ W2 ~) U& d+ y
+ C+ B2 k7 P% ?( h6 |- c8 w; hyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 0 z3 _8 q. ~* ]8 h6 T
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." * a, T7 |' c6 i" b4 d! d8 G
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嗯，是的，我已把它們收在櫃子裏。 0 @$ }+ E9 j" y
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"Good! Go get them, and unplug your system and pack it up justlike
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7 G, F' q- E9 R9 V9 }/ }it was when you got it. Then take it back to the store youbought it from."
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: P( }/ }3 |7 M% k" x很好!去把它們拿出來，然後把電腦搬下來包裝好，
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: [5 u2 O0 v/ j& `0 {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' {; J* a/ [6 y& t
; v! n. h" v/ @ E* S6 e"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ . R6 N* G- R0 \- c9 n: }3 n
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"Yes, I'm afraid it is." / E0 r* G% d2 H: P$ L4 U
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是的，恐怕是這樣了的。 8 R! x: J$ B; I& a) @7 E
% t* L/ C, R% ?: U3 ?"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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; @' g ^9 `/ V& c/ i就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
