Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 r9 W9 g m! h"Ridge Hall computer assistant; may I help you?" % s4 e9 s2 h ? n- U6 K
; x; C( a( `8 z' K* JRidge Hall 電腦公司你好!我可以為您服務嗎?
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3 ~. J* d, w: r) q y3 R4 H"Yes, well, I'm having trouble with WordPerfect."
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5 `! q- J: t# L+ `7 x是的，我有WordPerfect的問題。 4 w {1 |2 i4 ^6 o' |, Q7 j% N
2 H9 a) S8 Q% B ]/ r& z"What sort of trouble?" - {7 R1 ], @. Z: H, j
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您有什麼問題呢 ?
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! R) T% P% _( r* N/ L"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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3 j( h5 \0 ]7 m$ j& T" C1 C"They disappeared." 0 o& g/ Y( N# W/ P3 B7 l8 g
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它們都不見了。 - A$ x+ f# a0 I+ e5 k
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." " q$ t5 K+ p1 Y2 y% a4 [4 D
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沒有任何東西。 $ K* u+ Q+ s* \ T# x
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"Nothing?"
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沒有任何東西？ 4 Y* \. o# K( w0 E e2 d0 B5 ~/ {6 A/ p
7 T+ Z, @ q1 d"It's blank; it won't accept anything when I type." N2 s! t3 Y$ l$ I1 k5 d
0 |3 V/ F V4 i; p ~" h# D螢幕是全黑的，我打的字它都沒反應。
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; P8 B5 M) e3 A& U% p& z( Q0 I8 l"Are you still in WordPerfect, or did you get out?" 5 O% i. L ?4 B. G* q
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您是否還在操作WordPerfect，還是以經離開了。 $ @' g O7 T1 x3 C( {
, F9 X& A5 y ~9 m"How do I tell?"
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$ {- X* Q. G* g( O2 i% o3 n4 L我要怎麼說明呢？ 4 a) g8 g3 F5 ]+ D O$ G4 H
$ n ]2 p& K) R: }- k" |"Can you see the C: prompt on the screen?" 1 _+ o0 a Y3 U% \
0 S! M! \% @/ \7 q) ~4 W你可以在螢幕上看到 C: 的提示符號嗎？
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# N: w0 }: J9 a) D"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ $ R& E- m9 M4 y3 D; l% `
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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$ o/ b* f& H- Y: O( g"Does your monitor have a power indicator?"
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" T% g' ?- P3 s% B& n; @* k+ N- `顯示器上的電源指示燈有沒有亮？
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: O7 |% O/ @ \"What's a monitor?" . `% W& N* P0 v5 n: [& e ^0 |" Q p
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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! J( i; L. H9 G$ r# pDoes ithave a little light that tells you when it's on?"
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8 h1 {; d* }- {& U! m就是那個看起像電視的螢幕，
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. _+ l. F$ b) n5 H% l$ ]" O5 _有沒有一個小光點告訴你它是開著的？
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I don't know." " y# k" V' @& j' y" G% n
7 _0 p" b3 {5 L2 G; Y0 A9 S我不懂耶。
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- V) _% ~ r) N"Well, then look on the back of the monitor and find where : I2 T9 @& x& I# d
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - Z: s+ `! z( t7 q8 J
- K* j- S0 V& p1 X0 E"....Yes, I think so."
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是，我想我看到了。 $ G! R7 x3 ^: Z
( ^6 H& \0 K5 |2 c" {"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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% }9 q) v. X4 B6 c5 V. B$ }太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' D1 @; J; L. j) B
; ^9 }8 U8 S2 N2 E"....Yes, it is." 1 y& p# s1 m8 o; j9 @
# L4 f, l7 w$ z有啊! * ^* M( N8 Q( T4 ~# ?5 S4 E& |5 d5 N
' X: V" o3 h* h7 G+ l) |"When you were behind the monitor, did you notice that there were
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& C2 N, p! Y3 v7 Z: z: htwo cables plugged into the back of it, not just one?"
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7 j+ J. e3 ?8 B) b! J- r你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " o2 c- H1 [+ u
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"No." ; P! X) A" g( Z3 r' N
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沒有。 * ^ N1 p' F: V. z/ `- X
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"Well, there are. I need you to look back there again and find % M) D- n* O J' {" j0 U7 D& X
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theother cable."
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3 n' A8 M6 k& `1 F2 O就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 # J9 W1 G1 a3 H5 U% e0 q
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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" { k, H! O* H q我搆不到。
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"Uh huh. Well, can you see if it is?"
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4 B; O/ R% F( s1 b5 K) o: \嗯，那麼，你看得到嗎？ 3 S7 }- V- H8 U2 q9 _2 X9 A# Y
7 @8 w! Q: B' U"No." * a) f) b& N: h( x% U: Z- z+ u3 }
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看不到。
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& t7 H6 Z5 ]5 i0 m2 y9 Z"Even if you maybe put your knee on something and lean way over?" ' t7 c: `' `- B- n
; Q2 c9 T0 d8 D. i那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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. W( Q: ?7 n* a3 b5 P喔，不是角度不好看不到，而是太暗了。 7 y" N: @3 |2 Q0 c( m8 k3 j
& v7 M$ p3 q! U8 H3 }) }"Dark?" . N7 ?) h* s9 g6 ^, g
/ Z$ H( c# R8 @6 O: [! e& Z太暗？ ! P$ ?8 h+ Y/ ^' |$ F4 l/ c
6 H+ }3 Z; v3 \9 d- t"Yes - the office light is off, and the only light I have is , x S: @% _0 k5 |* K& A( @
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % ?$ g0 r1 x& ]/ _
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 9 a0 g$ o$ H h- ^5 e5 {
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"I can't."
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沒辦法。 / g0 J, Y: a W5 N: z7 p
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"No? Why not?"
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+ P% D8 ?- b, w5 L' F5 _沒辨法？為什麼？
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8 I3 j# s/ `3 w- S2 y& H5 g; j"Because there's a power outage." 5 ]$ j, z# ?: r
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. . e, C0 I* s, u6 ]. X/ K
. {, u; i4 X1 }9 B5 g8 xDo you still have the boxes and manuals and packing stuff 5 e) A- |' `3 ^) g9 Q1 I) m
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yourcomputer came in?"
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. b9 A5 q3 F2 V停...停電？&#@!(& ，喔!OK，現在開始打包， ! R( v. l3 W& E2 O4 c9 b9 W
$ A2 g8 o, t- d. V# ?8 p電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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5 p! A- o8 \( h- k0 m# z"Well, yes, I keep them in the closet." % I1 C0 q6 S8 E+ E9 G
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嗯，是的，我已把它們收在櫃子裏。
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- H; e6 t- d8 H"Good! Go get them, and unplug your system and pack it up justlike : ~5 M8 Q9 m" \5 v% I
8 O }) f+ |+ M$ mit was when you got it. Then take it back to the store youbought it from."
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& A# ?+ w* C: E W很好!去把它們拿出來，然後把電腦搬下來包裝好， , B+ M" N8 S4 b
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 W8 W6 G9 n3 W
4 f7 Z. h- T; Q"Really? Is it that bad?" 5 C- Y# x- e: M% A) _+ o& O, v
9 A. \, P6 C- @6 j; S3 U真的嗎？是它壞掉了嗎？
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4 W( m, \; ]5 X% x/ S* A! {+ y/ `"Yes, I'm afraid it is." 1 u$ j2 X1 S8 K2 \7 P* p
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是的，恐怕是這樣了的。
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( J* n* Z& F$ ~/ p$ r"Well, all right then, I suppose. What do I tell them?" , w) i# o* ]/ w) m9 W' |
, K2 W5 e. [! G4 f( u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' b8 {4 [6 } V: Z H; ?"Tell them you're too stupid to own a computer." . f' \$ R# Y% m/ `9 y
' @0 z, q4 p$ u& w$ H就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
