Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; ]# K) U$ @6 |( b"Ridge Hall computer assistant; may I help you?"
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o$ _/ b& I" B4 T" q- LRidge Hall 電腦公司你好!我可以為您服務嗎? 0 ~) M# M) _) @
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"Yes, well, I'm having trouble with WordPerfect."
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- Y: O! ]' K! X: |. t) b是的，我有WordPerfect的問題。
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) L/ k0 `4 \+ V `% o1 U) y"What sort of trouble?" 7 z @9 q2 Z! G M
`4 Y, J O( s您有什麼問題呢 ? 4 m% z, }, n, @! X( u
7 h: ~4 H3 |+ ]"Well, I was just typing along, and all of a sudden the words wentaway."
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% x( p0 N; w! D7 \; Y% D" V我剛剛自已在打字的時候，突然間所有的字都不見了。 A/ t( z, ^8 c# l9 j" r. ]
( W4 w7 F M8 u; s7 u"Went away?"都不見了。 . n! K3 ]* y# }7 x8 F* i
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"They disappeared." 3 s$ a. q9 L7 g* q5 J
: A6 y) {2 @* ~. V它們都不見了。 ' C( O( P: K9 q: Z# z% l4 `
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"Hmm. So what does your screen look like now?" `9 q8 v* X! x: S. I: h$ R
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嗯，現在你的螢幕看到什麼東西？ 5 ?* ^$ n* g1 U2 i& E! [& ~
$ \ ?. c! {2 P; C- ?- F"Nothing."
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沒有任何東西。 + C! F" E8 m% v! r5 B) \
4 U. R: F* m* r"Nothing?" / ?- U0 W# L) s) b( e- d
- [8 v" r/ T- P沒有任何東西？
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"It's blank; it won't accept anything when I type." % o: z8 L" D+ Q- _7 \
2 g; j( c, |" t/ M螢幕是全黑的，我打的字它都沒反應。 " d% i' B1 Q- [: s; M) b
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"Are you still in WordPerfect, or did you get out?"
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5 E) S( |) \* P您是否還在操作WordPerfect，還是以經離開了。 . m" m F/ ^4 T e; o. H5 Z5 {
" L6 G7 \9 a( R# l( ]"How do I tell?"
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我要怎麼說明呢？ + S6 S3 [' `1 e; {$ E# E3 \. n: a+ G
) d B5 _. B: M) M. w"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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4 ?9 {' {8 W% Z3 B* @( ^2 B0 {2 U M"What's a sea-prompt?"
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K J2 M2 }7 l8 T什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! N' \% ^: C/ A" v9 X
, h1 x+ R2 Z* b: j* `"Never mind. Can you move the cursor around on the screen?" ! L. ~4 K( H& _$ c& k% d- ~
6 q+ @: M- y1 I9 X/ `不管它了，你可以看到游標在螢幕上嗎？ " Y! C! [8 S8 ? ^% k8 L
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : I) J) X+ F5 {8 e8 ^" u# N1 O* q
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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; O0 l8 s' M0 C4 @% `! n"What's a monitor?" 9 g( V3 G0 S: f+ f# M9 }
2 p2 i" v# i; r u) }什麼是顯示器？ 7 R9 c, O1 B' s! a6 \: t
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"It's the thing with the screen on it that looks like a TV. & { U4 O0 {: m K, j5 G# z) @( s
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Does ithave a little light that tells you when it's on?" 4 c+ ~5 X& _& x1 A& _8 j
( l j3 y0 N8 g就是那個看起像電視的螢幕， " D$ f1 k! x7 i' f. g2 z
6 |6 I; ^+ t# @5 O. S6 T! }有沒有一個小光點告訴你它是開著的？ 8 Y( b2 C9 F5 s: Q* }) H
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I don't know." 0 P6 t" E" V" l5 V7 w
. C t5 t) `" J: o2 b我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" . i! u5 E3 X6 l6 _$ d4 Q, \/ ^
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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/ Y0 ^4 O, V+ ^/ |2 S. x"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 Y/ E1 [! Q& B+ v# I
! h% N d; \' P4 P0 o1 x7 L* ^4 S( @太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 Y; T! e/ d$ c1 K0 ~$ c: [
: t% | X- x$ A* C( h' g# D0 a"....Yes, it is."
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+ w# _: I. T j( T n+ v有啊! ) U9 h; E6 ^9 k0 o: S
5 ?' ~! }! |4 |' k2 D6 Y# _"When you were behind the monitor, did you notice that there were 7 b8 [" M8 E1 m- G' @ }
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two cables plugged into the back of it, not just one?" # s/ Q6 [' d3 A E7 u2 ]1 c
& b5 b3 X4 H9 G/ ^. @3 V5 X. n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 M6 [% X' U4 s l, x; ?
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"No." - {; J Y0 ~2 f8 g; d
( _6 [4 ~& ]/ |- Q' h, f5 i沒有。 " D+ ?! ?8 d7 k" X8 a; G$ I
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 $ ]: B$ m% {* A: _& v; [7 F2 E
. v$ {/ T( {5 M, F' N) E"....Okay, here it is." 8 `- Q$ l- l( Q1 R& C
- [3 w( A- i4 [. L* FOK，找到了。 " ^$ s( f4 y5 U
. F8 P% O0 L. R$ A8 T"Follow it for me, and tell me if it's plugged securely into 5 |5 I0 l0 b% o \4 J
7 B7 d/ z O6 K/ k4 Etheback of your computer."
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2 ?7 D0 p+ V+ I再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 * M3 h7 G5 A* v6 M" t d% A$ d
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"Uh huh. Well, can you see if it is?"
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3 ?, C- K/ ?. {% e8 Z0 C嗯，那麼，你看得到嗎？ 2 P f: x1 W0 G2 p8 k
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"No."
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9 f4 R+ Z6 Q3 G- Q看不到。 / D; n5 _/ G, i" o& {- Q
. `6 s) W% C* ]9 O2 b# ]"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ * s D2 [" R; @& I4 l" u
$ d1 V0 k* |$ c. e* D2 I"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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6 v! i- M) H* q( {8 I& T% L喔，不是角度不好看不到，而是太暗了。
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"Dark?" ) D! t) |* z' P$ v& D: D l, H' |
3 ^+ G, H/ w: o太暗？
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7 g7 O! T9 U5 q, U1 V; [5 i& _( W"Yes - the office light is off, and the only light I have is
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1 M; G8 N; u* W$ v7 e z5 ncomingfrom the window." : t4 j4 Z* l( T
2 `/ X/ [4 Y8 \9 l是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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1 L( \; N% V' \那麼把辨公室的電燈都打開啊。 ! M5 k" k6 B# R# B
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"I can't." , P( x9 g2 B( F0 F# t' t
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沒辦法。 8 `2 v; p- r4 b" `, A* T
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"No? Why not?"
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% ]; q9 N7 {3 ?' L沒辨法？為什麼？ 5 E5 a9 [( @8 c1 Q
+ w3 Q/ v# j( o a, Z, I5 y1 o"Because there's a power outage." % c4 g/ p0 \4 ^' T
U3 L7 q' f& b# W) B" a$ |% q因為停電啊! / Z, U; ?$ F/ I4 L
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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, R+ }; V4 y& }; `' cDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， $ f7 X. ~2 U( e: t' ~
5 I! k8 k/ u* [$ P電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & U0 L) ~1 ^7 U( S* t8 s
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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+ T z4 [1 l# g3 Q5 p! v i很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) P- U! q1 u; b" s* @) |就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ % a9 I7 B! N+ e! v8 c+ \
0 W5 g' s2 {+ ]4 l3 k1 O"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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4 S# r t: x* l' U: E9 M"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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9 t9 w2 y3 Y9 r( {* |9 g! s"Tell them you're too stupid to own a computer." 8 R" q4 G% @# S- E6 i c
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
