Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 I* a! t: e! [. T+ Z
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"Ridge Hall computer assistant; may I help you?" ' `) w$ K5 S( M" D+ }' ?' y: Z q
/ T4 F5 ]* T1 @% m, ORidge Hall 電腦公司你好!我可以為您服務嗎?
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& H* d5 f, `# b" z"Yes, well, I'm having trouble with WordPerfect."
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' i9 l6 [3 j( T2 T, P是的，我有WordPerfect的問題。
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& K9 {7 }- i5 I1 d1 e+ G, I- N"What sort of trouble?" / H9 J* m. v) y" Z
) C4 p, ^ k/ V& d. r9 Q您有什麼問題呢 ? 9 J) Z& |; Q" S2 n8 t' ?3 ?
0 s' h# h' |+ t5 i4 G"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 - r. c$ L( R7 g9 X/ L$ {
# x5 m& u$ c1 t* D"Went away?"都不見了。
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"They disappeared."
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\ ^+ k+ T. w. Y它們都不見了。
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* w" ]8 O& ?* q7 l5 A1 ~"Hmm. So what does your screen look like now?"
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4 u& K; Z% b* a) j% N6 g* {7 l9 V1 N嗯，現在你的螢幕看到什麼東西？ 1 V, c+ L; s* n' [1 s
g* P$ _ ^2 c6 D* @+ u3 a"Nothing." ! f, S0 C& W' b6 c. n
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沒有任何東西。 , F3 l- b. C: X! d7 |$ a- S1 O
7 o9 O. _3 H6 C* U. Q"Nothing?"
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6 T) [2 w+ T+ G( N$ A' D1 f# ^沒有任何東西？ & e8 v& ?* C" J$ b
' X: a+ g a+ K& a. s3 [5 a; }"It's blank; it won't accept anything when I type." $ r+ V$ z& _# n$ z) d! c
' S/ `' K3 Z) t螢幕是全黑的，我打的字它都沒反應。 2 G6 u2 G, i- U! N& w4 d$ N3 z
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"Are you still in WordPerfect, or did you get out?"
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5 o+ [* ]) w6 `您是否還在操作WordPerfect，還是以經離開了。 0 |3 P7 x( R4 S- q2 ^( R2 O
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"How do I tell?"
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+ F+ i$ h0 w* d" z: q5 {; p1 ]我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 1 {3 N+ J' `0 ~ e, B
' M$ w- F/ b8 y3 E5 H, p你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 8 O: a$ d. c. e. ^9 q' x
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - }6 X4 i3 h) C# n% s. U
" x& t1 n7 C+ x. ]"Never mind. Can you move the cursor around on the screen?"
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- J4 A2 j$ `* W1 \ @4 y: q5 U不管它了，你可以看到游標在螢幕上嗎？ : R5 O9 X/ I9 n4 C
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"There isn't any cursor; I told you, it won't accept anything Itype." # [. N8 M( n% v. [% ~
; R0 i. ^ a2 ^) Z8 \+ G. k4 Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " F. D9 S- T2 h* ~; ~
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"Does your monitor have a power indicator?" ( Z7 l. K5 |" ]" Z4 E6 n4 i) Q
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顯示器上的電源指示燈有沒有亮？ 0 Y$ ?% V* c0 `9 i
; e7 o, |/ d5 ?/ y/ o"What's a monitor?"
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9 e$ w' M) `8 x, `2 g什麼是顯示器？
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, h* R' U# q6 m, L. I6 w"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 2 c& Z. h7 U e) v
- Q, c/ u$ l9 V) `' n( K) m就是那個看起像電視的螢幕， % T6 x3 k# i/ Z4 u. I/ t$ ?- ]
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 2 \4 c2 p. V p6 I z: ?
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"Well, then look on the back of the monitor and find where + Z5 C; n1 V3 i+ S
2 B/ E3 O0 F' Hthe powercord goes into it. Can you see that?" . r5 ]. G' a+ t( B" Q( _5 \
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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, @0 b9 g1 L+ ]" Y"....Yes, I think so." # I3 f% m2 a) g; T. D
; G4 q7 [; X- D' |是，我想我看到了。
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+ c' ?5 f9 D z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " c9 `1 W% O- W8 T4 C& u
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 k2 I; L% S' A; m, O8 U) U/ v
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"....Yes, it is."
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有啊!
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3 m3 t( G" f! b# M) {"When you were behind the monitor, did you notice that there were ( p/ l6 L1 B: N0 h Y3 w7 \+ Q
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two cables plugged into the back of it, not just one?" : q X0 v! x8 e6 C t; a1 |
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' n) B7 U1 Y9 J2 X7 m) s"No."
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沒有。 - H! r6 a, a; I9 v0 o9 Y
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"Well, there are. I need you to look back there again and find , o% P8 R7 ~# e- J
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theother cable." ! k) T; S7 m& u. z( H9 r' Y2 T
) f9 x) {$ m0 v, m9 z: J: P/ z, w就是了，我要你再到顯示器後面去找另一條電線。 , u# U' u& @5 z5 w! G$ K
5 r3 O3 ?( f# D' l! {"....Okay, here it is."
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OK，找到了。 : `% i0 _; M9 q
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 1 t- {6 _# z8 A, h! E6 ]
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 3 Z. n) X. o/ T( \& }
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我搆不到。
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! K. N4 e3 o* U# }* W3 j3 D"Uh huh. Well, can you see if it is?"
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- ~8 z2 l) ~3 y; h4 H嗯，那麼，你看得到嗎？
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5 e* `9 V i) \5 _9 `, I"No." * ^# R% Q+ x v% `4 F
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看不到。 3 J1 U3 \/ ~. w7 ~7 i7 z8 u
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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2 v3 G6 L$ X8 o! A# h! s4 [7 t% l& v"Oh, it's not because I don't have the right angle - it's becauseit's dark." L1 O" M& K, ~* g& c
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喔，不是角度不好看不到，而是太暗了。
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. i: t5 P5 A0 L8 J- A1 e( W/ H$ I"Dark?" - f! Q8 ] V3 n
# u4 w4 `& `; f5 \& T: Z$ E* H太暗？
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* p( W4 [% T; ]- z"Yes - the office light is off, and the only light I have is 1 F4 r" s! x7 ~+ f0 c u1 J
! [- {# M0 h ecomingfrom the window." - z# s6 X) i% G* z; ~
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 h. z9 ]" U1 A: ^
4 O' y/ q8 T+ p3 v"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." $ s) I3 p+ x. n; u
# l G, @ x% I5 w8 P/ }- t沒辦法。 ! P8 t. p% F7 [: e
' U$ X5 w9 |. X h V* K( ~8 X2 Z"No? Why not?"
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沒辨法？為什麼？ & C& e+ w2 i. p; I5 |6 j
, g# M, j+ O c; W& Q3 o7 K"Because there's a power outage." 2 D6 z/ _3 J8 e2 c' O
+ O6 j& L2 x4 q. B% G, q; n因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 5 i8 J& [ m \0 P! O
6 N/ b0 v9 w3 ^& ]Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" - B/ q6 j3 K3 t; \8 R- e4 r
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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; A/ b9 g* ` U! W電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ! L- c* d' g' m/ S
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"Good! Go get them, and unplug your system and pack it up justlike % v$ M; ~! Z" a3 ?1 q& Y
# C( s( u a3 m% }2 ]/ wit was when you got it. Then take it back to the store youbought it from." + {3 g3 a4 y5 f+ q
4 u5 K% L3 j1 u" E) `& ^" R* i很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 x, T7 w% P9 W1 T U
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 4 e4 }1 w, j3 Z( i
9 U, v: j+ p; [; y* K F6 S; H"Yes, I'm afraid it is." ; @2 B( c7 s% a& G. p. s
7 j0 J* {. T* y0 m; u是的，恐怕是這樣了的。 1 w0 ]8 Q3 S, k- Y: s+ e. O+ `5 t
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"Well, all right then, I suppose. What do I tell them?"
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6 K( K! X0 h0 W7 p/ j2 u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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- v6 C& F5 a5 A+ _, C) g3 Y"Tell them you're too stupid to own a computer."
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8 m+ X( z; p5 ?, p0 L就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
