Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 s7 a& F, G( ?8 I$ l1 w* @! M
2 T% e4 ? }6 V"Ridge Hall computer assistant; may I help you?"
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# j: V# l1 V8 R" t+ pRidge Hall 電腦公司你好!我可以為您服務嗎?
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9 A( z- g) q" o( H# Q! M"Yes, well, I'm having trouble with WordPerfect."
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# M$ `, [+ O! X" E9 o: n是的，我有WordPerfect的問題。 ( u" k0 N% u9 T( A2 C8 X8 S" a
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"What sort of trouble?"
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您有什麼問題呢 ? 8 q* p+ M P" G; N! H
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"Well, I was just typing along, and all of a sudden the words wentaway." 8 \+ n, |7 y" q9 K5 z8 ?
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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/ X$ h& M( _" d( d% i"They disappeared." & g2 n) H- d/ F4 @/ Q
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它們都不見了。
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"Hmm. So what does your screen look like now?" 9 C( Z4 z! d& E! w
4 ^5 {! u" \* N' m J嗯，現在你的螢幕看到什麼東西？
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; t7 ]9 y# g6 `"Nothing."
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; N7 A; F& g9 W# |' W5 o沒有任何東西。 . Z2 G" v# x# O& J( z- r
- _; q! j5 Z$ ^& C3 ]/ ["Nothing?" ) @( ]! o6 W; |$ \% l3 w
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沒有任何東西？
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9 \) r6 z- ~+ e a# w"It's blank; it won't accept anything when I type." 2 S7 \+ ^' G/ W3 K5 Y, i
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螢幕是全黑的，我打的字它都沒反應。
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% { Z ^9 J& u% ~' E( f/ ~( `"Are you still in WordPerfect, or did you get out?" ) s& k6 D7 ?2 C! u4 J2 ^9 P3 R, G
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" * g. d0 [6 P* M7 p
: k: {8 n7 \3 u+ s6 O1 _3 u4 N我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ & G8 G4 ?" y1 O0 n- ~+ S
5 x7 V# z& E9 J$ j"What's a sea-prompt?"
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7 v$ M5 |. x9 ?) T& P! j6 D& m什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : u' i& k. U8 q! {, E' T
6 Q+ Q `7 T! B- R"Never mind. Can you move the cursor around on the screen?"
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8 e+ S8 R1 w/ p; w s不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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g" m0 x" n i! Q( P螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" / |0 c: e4 _. i- Z. n$ {: |5 a
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顯示器上的電源指示燈有沒有亮？ 7 Y% k. I X6 m# O) ^; g0 H: W: ^
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"What's a monitor?"
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[, X* c9 k& j& c$ @% f. M& Z什麼是顯示器？
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" D0 C' @: j) h3 W"It's the thing with the screen on it that looks like a TV. " P! i, I' h, _. _! ^5 E
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ( j. F7 Q: z2 ?
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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/ | G4 E+ |, O4 Q' r我不懂耶。 0 v7 a, E, A; E
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"Well, then look on the back of the monitor and find where
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7 u% s: D' y1 L2 nthe powercord goes into it. Can you see that?" ( V0 o7 D, I& y6 @* M; _. G
; h" [; X2 z! k( o/ ~+ D# e* d( B那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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Z/ I, k( l. r, ~* _"....Yes, I think so." ' D# }) ?' k! l& `/ s
( N" R# C. I. I: g是，我想我看到了。
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1 n; r" S$ T/ H$ z% O7 {$ |"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : |( N: g6 a. @6 O0 ^) C) q
t: k S( W$ p& J! q$ c2 R太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & \: ~* ?1 N8 d
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"....Yes, it is."
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有啊!
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7 X' L* B: t" M8 H# i- U5 F, Y"When you were behind the monitor, did you notice that there were
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4 P" Q" i; V4 btwo cables plugged into the back of it, not just one?" 0 z5 m: p! g0 N7 J. U% b7 j. I
; g) ]6 u. S2 ~- F! n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 2 U6 W3 E; c; ?5 D2 \) }9 K. s" k
) o- l. y1 c7 ?0 J; w. Y沒有。
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" k: X3 C4 B. P o! J, n"Well, there are. I need you to look back there again and find . O2 s4 V0 c& J- X8 u7 ~: z- B, x
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theother cable." ; V# j+ Y- h, p/ N Z% R& b
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就是了，我要你再到顯示器後面去找另一條電線。 1 }0 F3 h, x. ?
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"....Okay, here it is."
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# H: F2 \0 e: P G$ h3 w, Q7 ]OK，找到了。
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" y2 q% E+ ~7 t5 g0 g7 l"Follow it for me, and tell me if it's plugged securely into f+ @2 W& R) |# r- j- w
. ?; k8 {; A9 n( m& s" V% M5 L! t( Wtheback of your computer."
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+ O& `. V- ~2 r; Z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 # v# W6 u0 P; @) D5 B# f
, O% ~3 G: j5 |( E"Uh huh. Well, can you see if it is?" 3 r! f& C7 b/ }0 l1 e" ~/ R
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嗯，那麼，你看得到嗎？
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0 u/ F, G6 b6 C- [! O"No."
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看不到。
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- j) U" G$ B7 ]* w- a" Z1 ?"Even if you maybe put your knee on something and lean way over?"
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/ ~! ?8 w/ k8 P# v$ |那麼拿個東西墊高，爬過去看一下？
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" b8 v! w& H. m# ["Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 _6 `# {: B `0 a* Q! |. W
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喔，不是角度不好看不到，而是太暗了。
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' f; f- M4 k$ v% I' ^8 D"Dark?" 5 R/ I/ g# I! y3 |7 ?) X& ^
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太暗？
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"Yes - the office light is off, and the only light I have is 0 S+ W+ D7 ]: P! d+ ?6 c
: L- p4 @2 {0 k1 S: r: m* ?comingfrom the window."
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- B9 O' ~* K W1 }是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* k& V3 P, q$ R+ J! v"Well, turn on the office light then." 4 L/ F+ _. \& }# g
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那麼把辨公室的電燈都打開啊。 # u+ T- u% U$ W+ e, _
! Y) D. P" u% V6 U! O5 h"I can't."
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沒辦法。
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/ X1 p* x0 v, r% A! D" k' v: A"No? Why not?"
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沒辨法？為什麼？
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+ o; r @, A, a"Because there's a power outage."
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" D& M7 _5 q# x因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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& {& n I3 h, f5 e3 k: l! w- I9 v) `Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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$ t( F2 f: E- z3 ?, |停...停電？&#@!(& ，喔!OK，現在開始打包， / F- m/ d& H' D2 C' t. Q* t" a; m
. {- K7 Q* h/ I1 }電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ( z# ~. t& l6 g" j" J9 O
0 y+ ]& o# g6 ]: c/ ?+ U! d"Good! Go get them, and unplug your system and pack it up justlike 6 j8 g( p$ F! x9 l8 t8 u+ p
' f% E: Y) V" \; q4 Tit was when you got it. Then take it back to the store youbought it from." : p; Q* L: L. i" [3 Z% N1 I% v4 @
" y9 x6 w- k. J: D- v很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 h* \ m7 y+ Z
3 W/ u' c# I+ v5 i; _+ d就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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! g, D7 }1 |' m) X- O"Yes, I'm afraid it is." 5 C$ u: Z! } C8 t
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是的，恐怕是這樣了的。
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0 Q; [( x/ |; R! Q! E- V"Well, all right then, I suppose. What do I tell them?" `) k5 \' t% L [: n
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 2 H# B8 f- I9 A. A( o4 R5 [7 [
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
