Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # X' i( }( o1 d
1 a n# [ _3 l& ^"Ridge Hall computer assistant; may I help you?"
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; z5 v% M7 i2 n& n. C7 xRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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# [! T) n6 g0 C# U4 |是的，我有WordPerfect的問題。 0 ? \( h. B, @* ?
+ Y6 T g: a( E& p/ U i) N# s"What sort of trouble?"
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+ _2 g5 c5 p% D2 g7 q$ A& j7 Z您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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7 ^, Y6 Y' G; W, I5 E I! ~, q }我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 5 X6 L! `" Z" K# n* F y: J! `
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"They disappeared."
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它們都不見了。
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& Y% @ s5 U0 I J"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 8 J4 ^0 }0 a$ |9 x, d
/ G" D% @# T( u) X4 ~7 u# L"Nothing?" ) g, ~% V5 n+ g; I; t- W
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沒有任何東西？ % o6 @- z1 m: `1 L( `# w
3 i2 D& l9 u# Z7 W) h"It's blank; it won't accept anything when I type." ' S* T# ~4 A4 m" I/ J$ o. q
& y& x% R- x! `* E螢幕是全黑的，我打的字它都沒反應。 , C) d0 Z5 N7 m6 _
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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% l. @2 I% n2 P0 Y"How do I tell?"
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2 c! Y" x* z4 P b0 U' \- J" Q我要怎麼說明呢？ ( G7 [; S8 m7 E6 a% Y/ Y4 K
4 C# g: Y! _' n1 ?"Can you see the C: prompt on the screen?"
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: h* ]: Y* b* y7 b H你可以在螢幕上看到 C: 的提示符號嗎？ ( }& w) M2 ?" t# \) x K; h
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"What's a sea-prompt?" - @" ? v' b% y. @+ S, G9 ?' a
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! J! `# i2 v& L* E( f
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ' n4 S9 M% V4 @5 y
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 {" O; F) ?) Y. _5 l
) _8 T5 A# R! t/ e# ?* M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 [ u: a4 H9 S* D- H- F9 m0 {
1 D* b I. }; ["Does your monitor have a power indicator?" 9 a2 g9 j- ]/ k6 N0 t' d
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" , a7 r% e7 h& X; p3 @
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什麼是顯示器？
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/ z' U5 t- }5 v9 q5 N' m; ^" ^6 ["It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 4 w/ u7 @# I' `' V
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有沒有一個小光點告訴你它是開著的？ 3 S0 `% q' R4 l% S: E! g
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I don't know." & O* v+ Y; E# n+ v' @- `% {+ u
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我不懂耶。 ! I, Y% C5 D3 P" ?$ p3 Q
/ M4 B" j* ]" ?/ B: i# }$ W, R/ `"Well, then look on the back of the monitor and find where & u" M0 P) W8 q- Q$ i \
0 D* Z0 |) H0 `the powercord goes into it. Can you see that?" ; K; A1 V) F* L$ H& |: ]
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , y5 I. U% Y: T8 Z
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"....Yes, I think so."
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- f& ]3 W0 i. b6 [4 L! T9 S8 a7 F. M2 L: R是，我想我看到了。 # e' z3 s! D4 |! W) [
- Y# j& C1 Z7 m& ?"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . C# J! E/ s( K0 ]. B" C
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"....Yes, it is."
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有啊!
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1 E" |0 J( t8 T z"When you were behind the monitor, did you notice that there were / a6 {7 Y* o- B# u. p9 J1 y# R
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two cables plugged into the back of it, not just one?" $ n N7 |4 B4 d7 \9 R1 o8 W' i; j
5 C9 d$ U2 P) I, B0 Z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." / f2 K- q- @$ `- q9 @8 l3 K
# g- K/ ?3 S7 l* {- h& l1 x沒有。 5 [; T! f( P$ ^
; j" T5 B. y/ J1 T"Well, there are. I need you to look back there again and find / [# N( B0 X6 Q s+ v* n% w
f3 a3 e x- l# x) T% Z0 _; Z. `theother cable." 1 r" y; X B8 X% b& a S: ?
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就是了，我要你再到顯示器後面去找另一條電線。
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4 X- z% k- Z) s7 Q2 W"....Okay, here it is." ) r; O: K. C6 F l) ]2 a4 g* P: P
+ q0 u/ R6 H- S" BOK，找到了。 4 O [4 V' ?8 Q( D9 O p
" l- L: B; o* i+ V) l5 ^' X6 l"Follow it for me, and tell me if it's plugged securely into
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/ ^5 [; P" l8 S3 X" A( ]1 I/ p/ Stheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 i+ N( K4 {0 c/ V. B/ I/ n$ P
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"I can't reach."
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! i3 G4 k) S2 _- n+ m3 V4 o我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 3 ^6 U2 u2 V' m5 g
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"No."
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" y5 o, M/ H. D( @, z7 [看不到。
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"Even if you maybe put your knee on something and lean way over?" 8 K8 i1 E' \. `
. {' I' V& d6 _/ N5 E8 c$ w那麼拿個東西墊高，爬過去看一下？
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* {0 [8 v: `% l! y( q- G3 t: A$ v( U5 O"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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4 E( ]* ]' \( D/ ?- g喔，不是角度不好看不到，而是太暗了。 $ Q6 W8 K! l: q- L) c# g0 w7 F
/ `* r K0 P2 N% ["Dark?" " {2 u% Y$ s, h
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太暗？ s! q# ~8 R. l! ~# |3 T
5 W: ?" U q' C5 M7 |2 y"Yes - the office light is off, and the only light I have is
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2 i" o4 W Y% q" jcomingfrom the window."
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7 \2 O' S0 E. l! Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, f. ^% t, X* E6 c; T+ u3 i+ n"Well, turn on the office light then." ( n9 V$ \% n9 m# p6 C/ X1 O& v
4 @& N4 N: I4 o. n+ i# _- d那麼把辨公室的電燈都打開啊。 ' {( q' I1 s: q @# L# ~
0 H, Q% D. F1 [6 G# u"I can't." . I4 X: ~* `, }6 H J" E1 M0 e3 C
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沒辦法。 , l1 m- ~. m; S( S' r6 r9 N6 S
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"No? Why not?" " P( W6 V0 F3 L1 d% @
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沒辨法？為什麼？ # e, S8 i& `9 y( H% K- z& P
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"Because there's a power outage."
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, R9 \/ \0 U( O+ U& }9 j因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 ^, `% Y3 [" c7 V4 Z6 J6 qDo you still have the boxes and manuals and packing stuff & R/ Z7 X5 e7 }5 D7 w4 |$ J6 \, h
u* u6 f$ Z* r% xyourcomputer came in?" & U n0 u) L! `( X" N6 h+ p- R
3 p* f2 {5 o5 \0 w6 q停...停電？&#@!(& ，喔!OK，現在開始打包，
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4 a5 B, S! R) @" v X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 ^* R+ K1 e: } k
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ) F+ q0 w. W3 y& T# `
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"Good! Go get them, and unplug your system and pack it up justlike % T k* d, t6 V# J; f
, G3 Q( p( s9 X; }& uit was when you got it. Then take it back to the store youbought it from." " J+ `5 ~1 ~+ i0 j2 g: F. p3 f1 E0 O
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 e) D+ g! Y- G2 d3 I% K7 B e6 K- u
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) @& f* _$ d$ ~) E"Really? Is it that bad?" % e" b% Y5 v' N$ D0 D8 X" d ~# G
$ N6 r V+ m" i7 t" q- Q3 N4 ^, k真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" # r6 E/ i6 Z o! w) \
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
