Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & ]% U/ L5 Q) F* n4 }
( y7 o- N6 D( h. ]"Ridge Hall computer assistant; may I help you?" " V9 V4 V3 v1 I' q2 J
. L- v3 [4 V0 a' \" aRidge Hall 電腦公司你好!我可以為您服務嗎? 5 b' J+ v6 @( O( u
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"Yes, well, I'm having trouble with WordPerfect."
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4 |% J# l' @6 Y) c3 ~2 n1 Y是的，我有WordPerfect的問題。 3 Z( I5 E$ X, p4 `+ c
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"What sort of trouble?" 4 h& `* F! J6 h- b, M' I$ K
! V* m# E5 {5 x5 X% n$ [您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." ' P/ O! c( Q+ E; x) M, M
l8 |( G- }+ w3 g2 ?/ f8 n我剛剛自已在打字的時候，突然間所有的字都不見了。 ; i$ q& ?" [, b
- X) {) E) J% ]1 ^ @' y) d. U, w: K"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 ; g8 k* n6 Q9 r* K* |( J3 V
* w# ?9 s+ }% N" v, J"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ , u5 C1 R- Y8 P3 u% O) T: \7 ^
$ M0 S* l [* `4 i* m3 M+ k"Nothing." W# T, g9 I& h- D$ U
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沒有任何東西。
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"Nothing?"
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' Y" ~! t1 \2 Z, p3 Q W沒有任何東西？
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: a0 U' U! y# B2 J Y, W& c"It's blank; it won't accept anything when I type." ( h6 F- M5 G- t) Z* T
+ l, b& A0 ^" S7 d+ L螢幕是全黑的，我打的字它都沒反應。 % x- k+ F5 \4 x3 H5 I u4 A
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"Are you still in WordPerfect, or did you get out?" ; S F! S7 s* ], ]" h: t' c
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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( N$ |1 z' C0 W4 Z" S* `"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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6 V7 s5 ^1 p7 z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : n7 n5 h9 z2 B e; K" ~
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"Never mind. Can you move the cursor around on the screen?" 4 S& a1 X* k4 b5 D4 t; a! H
9 _3 F4 y& e" q0 p不管它了，你可以看到游標在螢幕上嗎？ 2 a, X) z7 k" G3 D3 H5 ?
, i; G. G. n* X5 \ ]7 t$ @; B3 C"There isn't any cursor; I told you, it won't accept anything Itype."
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( f, X; r6 f- E5 b. k3 u: d8 w螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' S, x. @, t+ p0 L# m4 ~4 V"Does your monitor have a power indicator?" # M3 z) z& G6 w6 ]! u6 U
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顯示器上的電源指示燈有沒有亮？ 0 p' r d# G+ X) y* n' a
! w4 e8 D ~! ?5 o v. `; h"What's a monitor?"
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什麼是顯示器？ # \ s. h5 R1 Z
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"It's the thing with the screen on it that looks like a TV. 2 l6 U8 _! {. Y" r( w+ C
. x; G3 x+ }) u9 ]" BDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 2 r3 Y7 u4 N" k. R" ]& H; E
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有沒有一個小光點告訴你它是開著的？
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- b" q; ^, n: DI don't know."
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8 f* A& r* g9 b8 K& s& v我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ; I( b% P4 o% L! V$ @% l
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 Z; P# _" u8 ?6 q, M- K8 H: l! z' S
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"....Yes, I think so."
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* w- K/ A C L t是，我想我看到了。 W4 Y0 m$ z; I* b/ k
& n$ u9 {! I7 X. A; G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* E9 V$ @# c7 Z* f太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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b& y7 f3 ?7 O1 T% a5 Q"....Yes, it is."
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! M3 L w7 x) C有啊!
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& r6 l8 O1 W& C5 i: u"When you were behind the monitor, did you notice that there were ' N3 R# P& r' Q# ?9 D& `
& D+ \+ [1 k6 Y8 t8 [; C N5 X" }two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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6 w( |$ S$ ^1 o+ K"No." / Z1 o$ `! j; p# _& g: ~: K
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沒有。
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"Well, there are. I need you to look back there again and find / Z* `- B6 U+ r9 c
- @: }0 ?" \, C! rtheother cable." 2 \9 l6 v. d9 i& M! I2 A
/ V" x' ~' I7 W5 O! L. n就是了，我要你再到顯示器後面去找另一條電線。 1 x% J2 d' g; z- t# h% C
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"....Okay, here it is."
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! \. s3 g1 i) h$ X2 sOK，找到了。 A; S ?( V$ u8 H# a
1 n. L$ `& R/ [2 {( `"Follow it for me, and tell me if it's plugged securely into % W6 Y% u2 C6 T3 J$ ]5 f' F& r
8 j7 y3 r0 ]. P' C6 C; m6 J1 Ntheback of your computer."
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" H' y- w( h- Z* f& G再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 Y0 k, x* ]' y4 _8 \( {2 q: D
6 H$ F( ]4 K6 a; ?: q"I can't reach." / l5 I* l- R6 }, y4 c% T
# M+ M/ T8 ~: T8 h8 W E- H我搆不到。 & a4 P$ {: Q" C* k( b/ M
* g# P) c5 R% z V. G2 l$ p"Uh huh. Well, can you see if it is?" * G6 x& H, n1 _1 F: v$ m2 O1 e
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嗯，那麼，你看得到嗎？
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8 e! p3 b' a6 s"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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' h% ?, |! | u9 B; B/ D那麼拿個東西墊高，爬過去看一下？ 0 [9 [& O2 M/ w* w0 u* N( I. H6 N+ E
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / ~; N4 t7 S- V0 S& U Q# S
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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/ F+ j) M+ M% V1 T太暗？
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"Yes - the office light is off, and the only light I have is ; v% k k* H4 Y. r5 d |4 O# r
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comingfrom the window."
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9 Z: {1 p2 V% @" k8 R8 x8 ^# ~# b- d是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 4 G6 L0 ]& ^, f/ f
) s/ X1 w: Y( ~( ?$ v2 w9 W沒辦法。
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# V7 h4 \9 `* P' S) ]"No? Why not?"
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8 D+ j+ c! J# S5 N; q4 c沒辨法？為什麼？
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! \1 U' F) \5 B* S) U0 X"Because there's a power outage."
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0 i2 Z0 z7 t B3 }因為停電啊!
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. y) }; Z1 F8 u2 c, H"A power...... A power outage? Aha! Okay, we've got it licked now.
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# C# j7 A; r2 @: x: {Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 4 ^% {6 n' [$ d) N4 S9 L/ z8 c
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停...停電？&#@!(& ，喔!OK，現在開始打包， 2 a4 z% A, ^* v9 ]
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 C+ Y# r' v; H% H8 |
7 X, C8 B( r, P) L2 Q7 \% D9 S3 d"Well, yes, I keep them in the closet." [* \! I( {) I6 f9 L
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嗯，是的，我已把它們收在櫃子裏。
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* | A3 r' P. o+ k"Good! Go get them, and unplug your system and pack it up justlike $ p+ a% N) W1 U! B) i4 W# h" p
+ c2 @6 ?: [: n8 iit was when you got it. Then take it back to the store youbought it from." / F* C' ?/ N% u/ J, \& S$ [9 L* _
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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4 X% v. B) F' N% C3 o5 j* ~, {( }" ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" " S2 f/ _8 |, Q4 ?
. s6 n) m" N0 J- K真的嗎？是它壞掉了嗎？ 1 G8 B, s# t G( P
5 i, r; J3 Z1 E* r" H& P"Yes, I'm afraid it is." % D( V3 F7 |( w, i3 S( A9 v
: g" l+ ^0 [. m9 w( L是的，恐怕是這樣了的。
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( Y1 M0 @+ I0 Q$ P* v: n( |3 f4 `3 v"Well, all right then, I suppose. What do I tell them?" , `# o* I2 H! U+ \# }- q- W
& H1 `; I( z9 U5 c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' w3 T( I, X( ~) N7 a5 |- q. v"Tell them you're too stupid to own a computer." # B7 c" x( V7 Q6 u/ {1 N
( W: }: D. p* e5 O0 h0 v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
