Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
, b2 `' l, k. d4 f; h) m2 f- F( X( Z7 s. f" ~2 ]; b
"Ridge Hall computer assistant; may I help you?"
( i8 L& C, T6 E0 ?& K
& S3 [! e L( H% ZRidge Hall 電腦公司你好!我可以為您服務嗎? ) e* D5 } [- D
; Q* U+ y4 [( e
"Yes, well, I'm having trouble with WordPerfect." & a$ l) D- a# W' p
% O% {# l& V; }( ]/ M" h: h+ A+ x
是的，我有WordPerfect的問題。 & D J V* f; H4 K/ {6 y; S& |7 B
2 P/ q0 o8 n4 B! L"What sort of trouble?" 6 u+ Q( z: l/ @5 P8 Y$ x2 p2 f8 W" B
% x* l' ~; D! Y+ [
您有什麼問題呢 ? , M* ^% }5 V5 M( S7 j
0 h1 Q, P& v8 a- c) I# U) S"Well, I was just typing along, and all of a sudden the words wentaway."
9 \4 i/ ~4 g) |# q* B7 {+ K" ?; a" W& ~& Q0 P+ [9 ?
我剛剛自已在打字的時候，突然間所有的字都不見了。
) ]. l7 h/ P) f5 |0 [0 z& e+ c z% o4 G5 D$ ]- I' c
"Went away?"都不見了。
5 d6 ?( f0 H, Q2 M( |# Q/ O& ^: H5 ?3 b+ `3 \# H0 n
"They disappeared."
[! K3 c" T1 f3 Q' n- V: l4 i3 P7 C' [- F+ \. d
它們都不見了。 . n" M5 Q4 s# C7 q8 L
9 i6 D7 N! T5 L. Y- I$ @7 e8 w"Hmm. So what does your screen look like now?" * ^/ ?; z5 h0 ?! R: C1 F
$ h0 k# y3 \) y' |9 n& f, A* ^( D嗯，現在你的螢幕看到什麼東西？
5 B$ \) M- d; d' z2 X% j: l3 g
" O+ g* p2 g! \- M" N"Nothing." + w$ ~4 Y( e0 c/ x6 V
X, _$ r; p6 r2 c9 ?+ S沒有任何東西。 ; e- L& M: l! m3 H# A
% k4 F! C8 j9 \% p* I$ @0 P- ~"Nothing?" 2 O, b0 R* U" S* x3 d
- N, W( J7 f. T沒有任何東西？ 8 J3 c' [! l: J. i5 [% ?- `
4 c3 E: X6 ?0 n. R0 v' s$ ]"It's blank; it won't accept anything when I type." : X/ d; G. b; d$ D* T
* A q; J# |" S! V0 @
螢幕是全黑的，我打的字它都沒反應。 [* k) b B- O, ?$ x7 m
t# O7 w+ K+ @
"Are you still in WordPerfect, or did you get out?"
# w0 B' a- z. M. R( x+ r- V( y$ p6 c6 y, P8 h
您是否還在操作WordPerfect，還是以經離開了。 , q0 p+ O- C1 g) M& b3 U @
7 K& o7 X! m0 z# V! P9 G8 a
"How do I tell?"
) u* k3 G: ~1 p4 i7 G* |' C* l, l2 E! K! D/ B" Z
我要怎麼說明呢？ 7 ^8 k `+ W! {! \
4 n0 q3 T: M5 j+ V$ @"Can you see the C: prompt on the screen?" ! i, ?5 k$ O3 d* S+ h
8 M9 b8 M8 P/ {. i9 `0 I) q你可以在螢幕上看到 C: 的提示符號嗎？
* o; o1 F; O- C" Y h5 n0 T4 ?; t& a8 o% n0 P
"What's a sea-prompt?" ) }$ `: D! Q+ K" Y
& s4 g8 @+ }2 A* {
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
/ {# d: T( F! L6 O: {& Q
, I% d5 x: }6 Y" f- |' Z' V- `"Never mind. Can you move the cursor around on the screen?" 4 m5 `& f: Q0 ^" A L! N
& X; b: o4 D' G! n9 K不管它了，你可以看到游標在螢幕上嗎？
! s, [. z% _% Q' N5 l" q/ v$ I9 h1 e& i
. L4 L6 a; \2 n4 }# I j"There isn't any cursor; I told you, it won't accept anything Itype." 5 K1 V' O! l1 b9 p i
- @: r# D, M: L/ w8 O/ G螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * Q e. x- ?0 F* g- J( v
' ^& ~: S! F8 }, Z( N8 ^
"Does your monitor have a power indicator?" " F, O! U/ m' A
# _4 K% o; J4 r8 C% e4 g. [. s
顯示器上的電源指示燈有沒有亮？ : E/ T) X1 ?7 I0 y) B
& C/ H5 H& u# O# n9 `9 D: f0 [
"What's a monitor?"
1 j7 z0 ]4 }! c4 ^' f3 P
7 j) [/ I, p+ B+ A2 j. _什麼是顯示器？ # v) K2 c# |) w& q) ^: h
" [' o* j* { r6 q"It's the thing with the screen on it that looks like a TV. # x3 W1 ]& p# J, |& w. T. H& }
) l# I+ `% E# S, d
Does ithave a little light that tells you when it's on?" ( J& F1 F3 t; p7 i0 H
6 g* W! k* J& v3 F9 y( B就是那個看起像電視的螢幕，
, v/ j8 Y/ ]! v" z" M# D6 J
6 x+ W/ e4 W" a5 j" ]7 u8 u有沒有一個小光點告訴你它是開著的？
# h6 X9 N& X' T5 O- f7 ?5 A3 u& ^# Z% Q0 b/ U
I don't know."
# L* _8 r# d3 T3 j9 h, F4 H$ m% g; G1 ?+ f! r+ I
我不懂耶。 & a5 E9 u$ k1 {2 [( e( r3 Z1 n
9 w; y) p3 u% H3 \7 G5 }1 F
"Well, then look on the back of the monitor and find where 0 U# B+ Z( C: J, Y# e
0 ~3 _2 C* h& Jthe powercord goes into it. Can you see that?"
& G @: {' G0 _. `% G3 ]2 _ Q
& [! N# J- l$ P( {% }2 k2 E# o那麼，你能不能看得到顯示器後面有一條電源線接在上面？
5 w! R4 b5 `* u0 O0 w4 Q- z1 M! \3 }# v6 e
"....Yes, I think so." , A# U/ t5 o( g; a5 q& w6 P. ]
8 A0 Y0 C. b+ c) ^; y& H9 a
是，我想我看到了。
' n& y4 h. R( m$ B' c8 t- m* \/ g' l4 F- x* \9 x$ `
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 a8 _9 c! x- U, X6 A
) `- K+ z* Z4 B1 J太棒了，沿著電線找下去，看它有沒有沒插在牆上？
6 ^) }' V( W3 \3 \6 e }( u8 u6 q% b1 W
"....Yes, it is."
( S7 O, @( S/ D x& x/ `+ y+ P( O8 O' p, `, y& ]+ M
有啊! $ p5 a, ]9 x: m
! o' K9 e0 n/ Z4 a& n- P* r) f
"When you were behind the monitor, did you notice that there were
+ x7 V- c5 a1 i4 m, Q' g% x
/ E4 l6 M( w) ptwo cables plugged into the back of it, not just one?" 6 b, p. {$ n) [0 n) n
I4 m0 Z) y4 N5 p你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
, t8 Q' f* z( Z; H: q4 V% C* T7 H& t- a" F4 Y# F# d( t
"No."
$ c3 N4 Z$ i8 p6 V1 p
9 G2 x8 X( n/ s: p6 V/ m5 y0 \9 F沒有。 9 Z% K/ C/ M6 q( s
9 }0 n. Y: W+ E, i: V
"Well, there are. I need you to look back there again and find & ?7 j' o/ {$ }' n
/ K# _* h/ V8 R! D$ dtheother cable." / |. q B) Q' G& `) G' ?) U
+ v+ ?' r2 i; F% a4 F- L
就是了，我要你再到顯示器後面去找另一條電線。 : p' p6 ^7 b0 V" f
& d( n+ { \& o1 `1 Q"....Okay, here it is." 6 F1 r8 m; L/ g
$ ?# B( A0 t; u1 T! D! m# pOK，找到了。 " p. Z$ ]5 [ r9 u- i# H6 }
9 c, ^9 s. C2 F4 h$ p"Follow it for me, and tell me if it's plugged securely into ; H' R. F) ~; e9 j4 r# A- v
# x" ~. X( @5 B2 p; K' u
theback of your computer."
|3 e- m7 B' @% d! O4 _
% J c1 k2 g" f, u再替我找下去，告訴我它有沒有確實插好在電腦後面。
; B, [" e& @: T9 \7 q4 L/ w* Q" m: E6 C$ L, o6 b
"I can't reach."
Z X6 L* q9 s
9 ~; |% J5 E. r% l$ z+ k5 K我搆不到。 5 Z' w3 q# z1 R: A6 q3 g
+ u4 a( f# F* z- U* g/ A! S' E"Uh huh. Well, can you see if it is?" ( O+ |0 f6 r. A9 B$ R8 y
% |) q! @: q; }* s嗯，那麼，你看得到嗎？ 9 U9 y" s4 B+ ~/ c, D6 [
) ?4 n$ s4 H* v3 @/ w9 P$ q3 D
"No."
9 g3 i. f* i8 @, S! L8 A9 Z( M# {7 Z7 \% m! L; R
看不到。
; w, ~6 r1 |0 v0 Y3 |
1 ?# D. V6 g; V' `"Even if you maybe put your knee on something and lean way over?"
1 p; f% f% U: m4 i" Z T: B+ Y; l# Y! `; k
那麼拿個東西墊高，爬過去看一下？
- f" |" I( C7 A& Z8 K. O5 ]9 b$ L) L% n
"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) Q( q$ V+ Q. j/ @& o# x( V
7 N4 w# \7 d% Q G, [' z% s
喔，不是角度不好看不到，而是太暗了。 ; {) S, r' C5 T: W4 z, g
7 d+ b2 v* M7 D7 n( o3 S' I' i+ W
"Dark?" & p- z( m3 n [
& F+ d; @& J9 n# s/ T* [
太暗？ - |6 e. k$ ~4 b( F, e7 `
- e9 W$ o# f3 j1 L8 y; j* _( b1 w
"Yes - the office light is off, and the only light I have is
" z2 J$ u% B+ Y. M6 ^% e/ ~7 A& X' t! w# s* [1 r8 |3 i) L m& X
comingfrom the window." ) w) c. X+ F$ i
0 X+ f! V3 Z% X$ Z/ j是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
( d, C5 F& A5 O: J
# s/ @4 i+ @0 b1 M) b9 A; Y4 k"Well, turn on the office light then." . q, h3 v. J- _) A
3 v" p" e) m1 ^4 h那麼把辨公室的電燈都打開啊。
: z) B, U5 j! T4 v; q6 r0 w- `' x4 I# w# Y4 E
"I can't."
: ^1 t! v3 ^) c$ D: Y! Z; z. L& E# y4 ` L; P/ b" |
沒辦法。
& J& f& a! K% d! }& P" g# y& q4 `' w6 w# S( i* @0 C
"No? Why not?" ( P" {: y- Y& O9 q
7 q: p8 q1 p) \5 D) d沒辨法？為什麼？ 7 u7 M# v, D. _* M
, s5 C7 V. c" ]* r6 H
"Because there's a power outage."
% e8 ~! M$ y) y4 b5 W
: N u8 x B0 s2 e因為停電啊!
: h( q4 E: B+ Y0 q: c4 M& X
% [+ D) }, z' J% _! S4 Y5 F"A power...... A power outage? Aha! Okay, we've got it licked now. 6 b! ~9 d, D; w8 e
# F4 e: D2 @4 R* w3 q: C
Do you still have the boxes and manuals and packing stuff
* D- j8 [$ b' q# M6 m& f' X4 ^1 ~8 [& S$ A: f; _, ^
yourcomputer came in?" - K8 J1 b4 ?4 _4 m* t
6 }% C# ~: H y7 F3 L0 I
停...停電？&#@!(& ，喔!OK，現在開始打包， + ^1 H6 x9 \% a; X# n+ i* ~
& _ ]. f( b" r8 r- P1 Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
; c W3 L3 r1 a$ ?2 m
) k% Y H3 {3 a2 m+ f1 |"Well, yes, I keep them in the closet." ' ] J/ m" ]. ~1 c
# f% U5 [5 ?) G1 j# {5 W2 z \; K
嗯，是的，我已把它們收在櫃子裏。 " M; U: q! N2 v) [% P }. h
+ @' @) x0 U! K7 z2 ~% z6 B8 i% @"Good! Go get them, and unplug your system and pack it up justlike ~: O$ B, B: s6 `
* e3 C: ~9 `9 S, B( X
it was when you got it. Then take it back to the store youbought it from." ! E5 T& z& d! {5 I
$ s7 K+ p8 r5 U很好!去把它們拿出來，然後把電腦搬下來包裝好， / L) {& o: i$ l* \0 ^% [
+ w4 N- G' |: X6 F1 Y) g! N8 Q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
7 \1 ?7 r" _* @
9 _' r8 j3 J% y, c! m* f"Really? Is it that bad?"
; v' s- b) H4 b7 ?3 m/ y, J5 M" \8 H
真的嗎？是它壞掉了嗎？ * V4 Z% s3 u' a+ ~6 y
( r$ M* g7 E* Q1 j+ }- E
"Yes, I'm afraid it is."
; n% O+ H; S0 o; x$ h
: a/ b5 h, C" W0 x0 P y9 {是的，恐怕是這樣了的。
, ]% d0 E8 }3 V5 E- I& t0 { r$ H1 I7 k7 T+ a ^1 {
"Well, all right then, I suppose. What do I tell them?"
+ {! Z+ o2 h6 u) e0 V+ F, t6 D+ r% a! t
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
3 G% z' V6 S" m9 g0 M2 ^+ u8 ?- R h9 k! \, y% W) K) ?+ q* _
"Tell them you're too stupid to own a computer."
: M3 }' B0 g4 F) B9 ?8 i' O3 I; _8 _5 C+ E
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
