Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; a- u# b8 S! z( x) ?2 x" g9 w"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." " R. O0 O$ c' p3 z# D% T
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是的，我有WordPerfect的問題。 % H p+ |3 w! z6 y( Z" t% ]+ H
) R$ s- G" b* A"What sort of trouble?"
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2 s0 A2 ? H) r" X) b您有什麼問題呢 ? . ?$ a" Y& A: |- b
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 9 Y% P3 ]( \+ Y5 S' n0 W
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"Went away?"都不見了。 ! A/ a% m6 x+ y2 L- U" Z% u7 i
3 K! h' u2 W5 X: f"They disappeared." 2 g9 U( N8 V3 ~: V! f6 }* ^
8 \/ f+ L. X. |! z它們都不見了。
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; U, `5 l9 R* d6 W; C5 {"Hmm. So what does your screen look like now?"
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9 K4 v6 p) w& Y3 L嗯，現在你的螢幕看到什麼東西？
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$ }* a8 y g# y, w"Nothing." $ E+ s6 @6 y& c I
+ W; J; R* B" ?& @9 {( w沒有任何東西。 ! {; {" A( ~' G, H) r
8 L; ?$ Y& _3 P7 S+ D6 }"Nothing?"
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沒有任何東西？
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1 |6 H' d6 v6 W) E"It's blank; it won't accept anything when I type." 9 ^2 H4 ]" g4 d# E
$ s: H2 R# u& \% y. o螢幕是全黑的，我打的字它都沒反應。
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# L) P3 I) ~9 Q0 r, }"Are you still in WordPerfect, or did you get out?"
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+ |# w D: P6 p9 @2 z) L( a5 V5 T您是否還在操作WordPerfect，還是以經離開了。
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0 j3 x) x' y. M6 n; `: Q"How do I tell?" ( C9 |) {! g6 m3 c8 Q* a
$ B0 ~3 X/ D+ o9 ?' X& U. W: O我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ; F1 C. A0 {7 i8 B8 \
" U4 C# J/ n, Y8 E! k, X" R你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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' b+ v$ D0 F0 X; h# y什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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. e) q8 m }! G j/ `不管它了，你可以看到游標在螢幕上嗎？ : Z. J9 C5 w y. a1 T4 i
7 {. b( a, S: ]5 ?) S! ["There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . a; F# n( k1 Z: k0 Q# M
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" % J% }: z: f; k# x! \: S, r3 }" [
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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/ c6 L* W1 P" w9 F" q) V就是那個看起像電視的螢幕， # N% b! n6 y; V- Y) G; @/ c
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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6 P$ A1 U J$ Z/ z! A3 F我不懂耶。 ) S) G4 r8 c% ?/ e! J3 ~
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"Well, then look on the back of the monitor and find where * A, {3 S+ O3 f3 [" {8 _7 a
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 9 i+ `- J. c) j, M
) i; m, k, E1 W/ A7 _- O% }/ h) |( L"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." + h# g1 x3 j7 R) x; Y" W& {$ U
g4 }* F3 _) S1 `% V. j有啊!
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1 E4 b1 T- A& E& `/ C/ k( K9 _ Q"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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7 Q5 H% ]2 I" b, z4 ?你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 4 L# t( Q1 Q& V4 B0 g" X6 t* F
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"Well, there are. I need you to look back there again and find # [# ?+ W! s1 u/ a
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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/ m. _# W, S, Z0 P0 E- e9 w4 I4 T+ V"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." & J( E F$ d9 Q: P$ D% \
' u% T* C2 e3 M N4 G0 Y# z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( e% X5 y' N7 [6 ?3 W' E"I can't reach." 6 {- z6 m& U% k0 G8 p2 a
6 Y) s" r3 m8 ^0 `" J% C- S' P1 s我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." ' ]1 `7 Q+ D6 N- q. y0 s7 G
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看不到。
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. m$ i5 {: D& g; W% ]+ y"Even if you maybe put your knee on something and lean way over?"
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" s5 @) @! S8 R( o5 ^; v/ J那麼拿個東西墊高，爬過去看一下？
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9 d, R3 ?% J- n6 x8 E% S9 ^. r"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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9 S7 z: _ h& _# d. S, k"Dark?"
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6 w6 z5 Z2 J+ b% Z# S太暗？ . W# ~! X( u5 G* E: \
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"Yes - the office light is off, and the only light I have is 6 A1 M5 @$ F5 E2 m! f
G( r, {& K! bcomingfrom the window."
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8 X% I; K9 r2 _3 V$ Y+ r( ^是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * d! i _; ]: V2 i- u: W
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"Well, turn on the office light then." & f( w$ D. f: s$ d$ ]0 o
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那麼把辨公室的電燈都打開啊。 , b: a2 d3 `2 H6 M
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"I can't."
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沒辦法。
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"No? Why not?"
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I) m/ F! k5 A& ]沒辨法？為什麼？
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) ~+ j& z! x; B9 n% O( x8 v* W"Because there's a power outage."
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9 X5 t5 A( C5 p% D5 R) s因為停電啊! 8 m5 d( f3 F3 |
8 {" r2 k9 J6 @/ D! D: a( b. ~% z"A power...... A power outage? Aha! Okay, we've got it licked now. 9 y0 e& F* C# t# e/ c* i# k
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Do you still have the boxes and manuals and packing stuff
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1 t& {; H8 k9 lyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， # o5 V& I) X1 @1 J. E9 t: p% C
" b8 e0 I! {0 w- ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 u8 w0 n2 K, i+ p. g9 R% Y L9 N
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"Well, yes, I keep them in the closet."
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- v9 n9 H f& U+ C, I嗯，是的，我已把它們收在櫃子裏。 1 ?* I3 t/ U3 f1 a$ }
+ p: _+ a5 e! z N* ^6 P"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ) D' N5 Q* _: Z( I
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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2 V& K+ t* L. c1 U5 @- M7 o {0 j真的嗎？是它壞掉了嗎？ ( Z, o* w3 Q: H# E$ c4 w
. j I# v; a6 L, y: I"Yes, I'm afraid it is." + Y' f! u! P5 a3 g% c7 y+ i
8 q7 K V, b) p* r是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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, D" s$ t% U3 t喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 j" k& X% H6 Z4 `
1 w, M+ O8 h1 T1 U"Tell them you're too stupid to own a computer."
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/ I1 v/ K. D; v* ]' q. O3 d* U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
