Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ; o/ M, Y0 k7 P8 M3 z. H" s6 P
, s9 C! g2 C5 N; \% k"Ridge Hall computer assistant; may I help you?" ) A( u, Z/ @3 |* Q& t7 s
1 I* e9 S9 _# | d# ~, F$ [Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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9 i( S% ?! t3 w- y2 M4 `您有什麼問題呢 ? 6 n0 G- U. P/ _( w/ _$ b
" M {0 v9 Q" t b. b"Well, I was just typing along, and all of a sudden the words wentaway." ! p% ?3 O% t3 V" p c
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我剛剛自已在打字的時候，突然間所有的字都不見了。 % c+ `) D* z! o8 Z" A' C3 b
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"Went away?"都不見了。
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$ ~ T: q* z' R' ~"They disappeared." & s8 E% ^/ c( v1 T1 T! ^
0 b/ u8 Y9 U) Z& t8 M它們都不見了。
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4 B; a4 U+ I7 B G: E) m* T"Hmm. So what does your screen look like now?" ( B& T, e; A" ]# L/ J' N
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嗯，現在你的螢幕看到什麼東西？
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6 [; o w. A/ ?/ Q; k) R"Nothing."
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沒有任何東西。 / o& K3 J1 a4 S5 V6 g$ J
2 y+ @5 ?8 S9 V; s: L2 s"Nothing?" ( s& M1 n& q) D1 f- l! x' Q
( B* b6 T$ U3 h, C0 g- L+ H沒有任何東西？
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"It's blank; it won't accept anything when I type." 0 r& f# ]1 Z5 J8 z/ F: I
8 G/ I9 J1 S& Z$ p; _4 ?螢幕是全黑的，我打的字它都沒反應。 6 _* g1 a3 R, z$ H' X4 g
% S R$ k. t1 x"Are you still in WordPerfect, or did you get out?" 0 S( C6 g4 ]& \/ N
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您是否還在操作WordPerfect，還是以經離開了。
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; F( h6 Y5 _( N2 t, ?: q"How do I tell?" " _" R. n# x; ?, U' L0 f9 V
- \4 k0 W6 A% L# ]' @ ~我要怎麼說明呢？ 6 ^8 Q( N/ i1 D' ]0 d
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"Can you see the C: prompt on the screen?" 5 N0 {% i( d; I7 `& T( ~/ ~2 D
/ \5 K' z( _$ K! z; H你可以在螢幕上看到 C: 的提示符號嗎？
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; i! H( G/ ]/ X- z- g6 g0 D"What's a sea-prompt?"
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+ D; V# Q$ w e2 }2 S什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 3 W% @! n1 G! k0 ~
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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! ~# x( p! \) w2 U5 q9 ~2 X螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" , y9 L% C0 |- U! ?9 K( w
- D3 n# J5 {- [( g顯示器上的電源指示燈有沒有亮？ % H p. d* p q: A% R1 R1 ^, O
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"What's a monitor?" 6 p2 Y0 M; R4 n# t0 M
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 7 C5 y/ Z. A1 I% k) ^/ H+ r
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就是那個看起像電視的螢幕， , @+ R5 y' b! P! `2 q2 c
1 v0 z& |) _$ T1 `0 p有沒有一個小光點告訴你它是開著的？
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+ g$ H. K* a) ^4 rI don't know."
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我不懂耶。 ' W) G [) u0 [ {. K
R* x: ~. |7 `: `, n"Well, then look on the back of the monitor and find where
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+ u, M2 ~6 {6 q; M \$ c& A( `the powercord goes into it. Can you see that?" , ^5 J3 x* u v' M
" V- d5 [5 y* j) F6 t5 F那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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9 ^2 I: I: @' H; P0 W是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 5 x+ h8 b9 h4 k8 `
; D/ Q6 P7 }& g/ _2 D$ T) j# _有啊! % T S6 ]4 M+ G0 C
3 R5 S0 `* y6 n! {: P7 ~* {+ ~"When you were behind the monitor, did you notice that there were & L Y/ y" W/ {. r. `5 _% J6 C
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two cables plugged into the back of it, not just one?"
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/ E" x% _; p- ]% @你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ / F# k$ `+ S, a- Y# \+ S* n
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"No."
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沒有。
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, o$ G# E; \5 I: x. {' ]"Well, there are. I need you to look back there again and find
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% Q; z! h2 x" F6 Etheother cable." / {1 X, x, Z% K$ l" B2 r- a
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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) ^- u4 M. S- j# R, k: g( lOK，找到了。 & S' H8 f/ W: g8 c7 \" R: [ Q! U
q* U5 A6 L& ?) U; b, x"Follow it for me, and tell me if it's plugged securely into
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/ r( b' l4 B* stheback of your computer."
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) v) J6 N/ m; j! V- d8 Q6 Q. N再替我找下去，告訴我它有沒有確實插好在電腦後面。
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# @6 Z. X# s. k+ m$ B# t/ v"I can't reach." 6 ^+ E/ k' Y1 e& G) K, f
5 i" D2 U9 v2 w+ g" S我搆不到。 0 Y- H6 m6 y) T$ f' L* a
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ( D9 |8 R. a2 q# m
1 v5 ^/ }0 A- M* W+ J/ i"No." ! }, o% W: z0 ?- \8 E3 c
8 s. ~; h7 Y% Y% Q5 E* J( O看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." : G k3 k/ h; U
" T# |7 w7 } k e9 r. c喔，不是角度不好看不到，而是太暗了。 6 T) l$ s( z6 L: D; C
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"Dark?"
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' Y, T" d6 t# l太暗？
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- W/ E# v6 H; S* e- t" X7 x8 l"Yes - the office light is off, and the only light I have is
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& O# E1 ]9 ]0 h* V0 ccomingfrom the window." + g! {3 e) m, y) m* l
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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6 f) S+ V7 r+ m( Y1 ~' s7 }1 n"I can't."
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沒辦法。
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}! R4 V2 e# b"No? Why not?"
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沒辨法？為什麼？
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9 ]" k" k; H' t. } }% M+ \"Because there's a power outage." 0 k( w0 B6 g* O" |+ d
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因為停電啊!
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3 W! ]# F% F) Q, x"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 7 V$ ]! z) D+ l3 W A- A
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yourcomputer came in?" - I8 n$ {" U& E4 w) N
5 |6 p" e p' L2 A; \+ ?; o停...停電？&#@!(& ，喔!OK，現在開始打包， ! j* t* f) Y' N2 \% i
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , h3 i. M* i7 }- M3 h/ R |- q
* W* \/ d O9 U1 O' m/ ?8 `. ^7 V"Well, yes, I keep them in the closet." & d% n+ b2 {2 ~' Z- v j
8 A. j/ }) z7 j嗯，是的，我已把它們收在櫃子裏。 1 \" s- M5 h7 b/ y/ T1 ~8 _
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"Good! Go get them, and unplug your system and pack it up justlike % N- y, E* v6 p& f
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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" J2 n8 g* I8 S- e" }% s3 U4 K* q"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 0 g. F2 I- T, \
- E8 [8 U/ Y; k2 {7 [3 \是的，恐怕是這樣了的。
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1 A$ R( }: a% Q4 q8 N1 \0 {"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) E" w6 A" A" u2 @) D7 l8 y"Tell them you're too stupid to own a computer."
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% N9 Z- @( ~/ l! i2 ~. d就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
