Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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D9 O. J& E9 O7 K"Ridge Hall computer assistant; may I help you?"
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& g/ K! X$ J% @) J* mRidge Hall 電腦公司你好!我可以為您服務嗎? / n, x+ ]$ }" j( K
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"Yes, well, I'm having trouble with WordPerfect." 7 o9 L+ C0 x4 v4 J$ j9 }$ P+ A1 _* D
# G' x9 w; Z$ ~* W是的，我有WordPerfect的問題。
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& b$ }) d# u* s5 L! L6 g$ A"What sort of trouble?"
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+ d/ e4 ?8 N5 d' t; o$ z i您有什麼問題呢 ?
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- H: Y; h& c- m9 @& L ^2 {"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 : q3 k/ k5 L) h4 ]* n* P
6 N2 Z ], s8 ]5 X) q1 Y5 a! M"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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7 j Z) L0 x( p"Hmm. So what does your screen look like now?" 9 H4 u! y8 V! C# l
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嗯，現在你的螢幕看到什麼東西？ . G: x4 P; p2 `' e% k& S7 N* S
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"Nothing."
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ ; M- s. y( ?& R' A! M
# o0 Y# d( ]/ c" d( I9 X"It's blank; it won't accept anything when I type."
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, w8 {3 |6 Q# U螢幕是全黑的，我打的字它都沒反應。 / ~0 Q$ I F$ s
' M3 N) C: v) J0 W"Are you still in WordPerfect, or did you get out?" 6 o: q' z$ {# i4 f- h4 E
2 ?' J- `* `, ?您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ) M9 x+ n2 t# I9 s) {+ |5 v
: l- R. H5 ?% y% y9 s1 |我要怎麼說明呢？ ( \/ B j3 k# @6 n! W P% h
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"Can you see the C: prompt on the screen?"
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" t q$ H" @( d( n9 X( y% e$ u你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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7 U& f$ |! {) e% E1 v2 }4 J什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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: j& m1 M! l% ?( ~* m0 E: U8 r' e"Never mind. Can you move the cursor around on the screen?"
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% F- O3 G' r1 G3 s9 P3 \. e& \9 J不管它了，你可以看到游標在螢幕上嗎？
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+ |: W$ a9 P& ?"There isn't any cursor; I told you, it won't accept anything Itype." , H3 @2 n$ D* N) Q/ j0 T& r3 @
) O* P) ?8 w3 v) n t5 S螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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1 S# ~& u) X; t9 J) V- w* \9 v/ j"Does your monitor have a power indicator?" ! t) f5 F4 W% R, C5 o
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顯示器上的電源指示燈有沒有亮？ 6 C, Z& _( U0 x
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. , \: @5 N7 m3 F2 B; ^( ^+ y, _
2 L5 ^- F4 E5 z/ G- qDoes ithave a little light that tells you when it's on?"
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0 H% ~, O2 {8 \0 l3 r+ l$ ^! t就是那個看起像電視的螢幕， 4 V o- P4 X8 |! r* T
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where + B+ i( x1 `4 M3 P; z# C j, K
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 k# u( j3 c9 i7 a0 M7 f. ]
M- C. W* [& J) ?2 p4 B"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) @9 m! C' V3 B( x
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 K$ s# ]. E# C+ R/ m( n
, a8 m, f8 _" K"....Yes, it is." 1 u/ G4 h1 L& a! K
/ ?8 n e* s4 N9 Q4 t, N: X& d3 l有啊!
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"When you were behind the monitor, did you notice that there were 5 q# J$ @. W* |& y' t7 d# k( U
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 |! t$ q o+ j# a. j7 v4 b8 F# _1 r; {"No."
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& W b8 R+ T& v! `5 y) ]7 Y* q6 w沒有。 2 U. a: V' S; u2 d$ K
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"Well, there are. I need you to look back there again and find 2 {9 w6 d2 B2 n8 L
0 w) }1 U- `; ~# N( i+ itheother cable." 7 j0 g( h4 u& l5 a
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就是了，我要你再到顯示器後面去找另一條電線。 # k8 C- D1 n( q1 J1 f9 s2 s
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"....Okay, here it is." - g, V0 J$ Y* x* ~- C
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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* j9 R0 P& R8 h$ C* `6 l2 Z7 Qtheback of your computer." , S/ y5 y" j: o! {; \6 _
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." / n% P, G2 H6 H: W4 F2 T) }
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我搆不到。 ! D) Z4 [0 g% e# i. a, h Z% D7 r3 t
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"Uh huh. Well, can you see if it is?"
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* K j: f/ l6 x' m. ]嗯，那麼，你看得到嗎？
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"No."
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看不到。 , s* N5 ?- l- G
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"Even if you maybe put your knee on something and lean way over?" 3 I9 K/ k1 p' H1 N) A1 j
5 i# |' w# g, q( v) h那麼拿個東西墊高，爬過去看一下？
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8 U; J1 q6 {7 o% U8 p# P5 B"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; f: u2 E) G6 a, F' Y3 ^: U喔，不是角度不好看不到，而是太暗了。
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- L% x4 O, O S; B1 Q1 N' K4 F. p"Dark?" 2 E3 Q; ]2 n r6 j- E
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太暗？
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+ G) E+ ]9 U( L! p& I0 V. q"Yes - the office light is off, and the only light I have is ! g7 y: V% z6 I$ V7 _5 D. h
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/ L9 e' e" i, G' H是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 O: [. z5 h4 ~, c! i! { h
- d3 o8 R5 f; |"Well, turn on the office light then."
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$ _* e2 O9 ^4 Z c* S! w那麼把辨公室的電燈都打開啊。
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"I can't."
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; Y9 @$ t" ^2 i3 v) E沒辦法。 " j3 }: e: L6 P# f. |, `" B( R
9 r6 v& W$ r& k; _2 d+ F. c"No? Why not?" 2 V6 r3 W- }8 H2 E$ ?# b2 {
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沒辨法？為什麼？ ; G# e ~+ Q) [6 ^; D4 I) f
5 `& x4 w: w ]) @. M"Because there's a power outage." , R( t/ l6 F7 `% W$ e$ Y
1 x- t/ ^+ M, j/ e7 Z. M因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff , l( I, M! D" q9 v1 n1 A& f1 l
; b8 s- _( [- y' k) e9 wyourcomputer came in?" ! p% ^' i/ o! Z" [: i6 N
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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& j! c; L6 f& I2 X; {; T電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ' R0 ]9 A; i3 v; o. D" G% _; i: ?
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嗯，是的，我已把它們收在櫃子裏。 , I4 ^# M, {' _; y
/ G# [( H7 f1 J- N* Y! ["Good! Go get them, and unplug your system and pack it up justlike ) Q1 l9 z2 Z/ ^6 J
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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, y5 n" g+ P4 B就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ' W* Z" w: |- ^7 A4 U* k" G
9 ?3 Q, l7 u- `% {( H6 ~- t真的嗎？是它壞掉了嗎？ 4 V4 d) W. R( ]1 i! L7 H' j
6 {4 m; N' ^9 I6 \" z; ^5 W"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 : H% X8 K; Y" v4 N$ Q6 i
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & P& v7 t0 `1 O& c2 z& F3 ?
" W% l. h1 S4 `' Y" v& ]! W"Tell them you're too stupid to own a computer."
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9 ~& s! l& e' Q. U/ c就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
