Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 H; O5 a; t- e$ ?
# e% M: w) P9 K0 k) b"Yes, well, I'm having trouble with WordPerfect." # s( {3 c! @, i3 ]% r4 E
9 k* w* q4 m: r3 Z4 a是的，我有WordPerfect的問題。
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) J3 }8 i/ S, s% b* I+ O"What sort of trouble?"
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8 A2 r2 D2 N7 X& Y9 w1 {% K您有什麼問題呢 ? : v; K( X. K$ ]/ K
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 - ~; O2 X u, a2 u7 C" u3 ?' [4 {6 p
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"Hmm. So what does your screen look like now?" , U$ I3 @& | ~0 x( f
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嗯，現在你的螢幕看到什麼東西？
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7 @2 r5 ~/ X5 w3 B% e0 x" \# u4 K"Nothing."
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0 ?2 u0 e: J6 g7 f0 d# ~# T沒有任何東西。
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"Nothing?" $ m+ c2 \7 o- q [1 W9 y
% v f; Y! ]1 U2 t沒有任何東西？
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"It's blank; it won't accept anything when I type." 6 V! f( o* y' I1 P% n
7 N b* n4 {& n# C( a螢幕是全黑的，我打的字它都沒反應。
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% W) {) u7 d3 n( B"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 * m+ `1 I4 Y& d' v% F! {
0 D7 O t; z% S, E6 K, L, m$ I2 c" ["How do I tell?"
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我要怎麼說明呢？ 6 O+ C( a' o6 d4 F% v$ }) P* [- @2 b
# S1 o7 d$ r. w"Can you see the C: prompt on the screen?"
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$ A; Y0 R2 p, x8 e你可以在螢幕上看到 C: 的提示符號嗎？ + V) D$ i/ c: l" _1 b
2 T2 n% k' y' E"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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) g+ M9 x6 R! ]7 ~"Never mind. Can you move the cursor around on the screen?" $ Y6 z) X: H( N
: T1 j. V( j# G7 p不管它了，你可以看到游標在螢幕上嗎？ 6 t% }+ u9 h* _- ?" W
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 a- \$ F, ]( E* @. x& `! R
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! e( h. r" m( t& \* i. @% c
# X5 y% b8 _1 C; a- x; i2 g2 W"Does your monitor have a power indicator?"
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: K# S6 h& V2 y k2 l3 ^% l/ z顯示器上的電源指示燈有沒有亮？
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4 Z" Z" _4 ]0 R% k; o T* j. }"What's a monitor?"
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' s- _0 H d3 R* u+ [( L什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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, j |& h( z. [$ p* H8 z8 z6 FDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 1 E1 y0 _& a/ N j4 k
8 o1 |! X2 F+ S- N有沒有一個小光點告訴你它是開著的？ 6 ^5 o7 r5 j, @$ x
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I don't know." ) {6 h3 v$ T0 n u
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我不懂耶。 9 c* G: s1 a7 n/ V3 K8 m; S
! ?1 W3 G0 D; r$ b"Well, then look on the back of the monitor and find where " t4 c" |: Y4 a. J
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the powercord goes into it. Can you see that?" , P; [: Y0 O# G
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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* D0 @, y h/ F7 g/ S: g/ ~/ D9 F"....Yes, I think so."
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; K4 e; \ s! g! x是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 l* S: D4 N# X# ?6 p( B( ?
1 X& f- Z I" E* `# j太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( X8 E3 T# P: r
3 Q* m2 Q0 j# M! g"....Yes, it is."
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有啊!
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0 K4 H# u* K" E; D3 c"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ; T& g4 K! `% _: j" Z$ ~
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 ^3 y$ W7 h4 L% F) A. r
4 V# i5 G, W! N" q5 K$ n"No." % t' e/ t% J6 K t0 B( Y% ]
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沒有。 + f9 v( R9 k- u9 f+ s4 R
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"Well, there are. I need you to look back there again and find
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8 }. e5 s, A1 R# j! m; ktheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 % e% f9 Y9 d# x) w! g z+ V
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"....Okay, here it is."
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OK，找到了。
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# Q5 b& _' Y, ^4 V- l"Follow it for me, and tell me if it's plugged securely into
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! G! ~' `$ y! L; G! Z& Ktheback of your computer." # o; q* r1 r" s
: o; c$ X a3 P! a% D5 P( m再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( ] P L9 }3 t' f# N, Z! \"I can't reach."
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) K) \0 S, D) O$ W: m2 D我搆不到。 * X# c. Y' Q* z0 q
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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6 f% s8 t+ G, q"No." 6 ?: h9 t. D7 ]- L4 v' ~7 S: [+ H$ W
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看不到。
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6 R8 B4 {8 a& u"Even if you maybe put your knee on something and lean way over?"
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5 {' }0 m$ R% G0 k( \& o- w4 y8 \0 o那麼拿個東西墊高，爬過去看一下？ 0 A& Q5 x5 {) c) B4 Q
; v- w! U, j+ C6 ^) l"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 W: t7 @. e; e* K& ~: {4 [3 b
3 p/ @; |" x! U$ G+ g喔，不是角度不好看不到，而是太暗了。
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6 |' M' d# }1 F5 o1 U$ e3 n"Dark?"
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太暗？ 5 S/ L e% X$ o1 E
+ U Q* t4 j$ Z4 k8 h% ^"Yes - the office light is off, and the only light I have is ; {6 v8 s7 V" q8 a4 a% z: B8 h% F
1 `7 Z/ v& U6 ]: `; Q/ A0 _+ Vcomingfrom the window." 7 @- U; H5 k6 M; A5 Y/ M
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " g+ S' ?: H: L6 `3 `
+ B7 I6 u% E, |+ M0 t"Well, turn on the office light then." - W* E* a. [9 x- a. k! I. K
: z4 J( E) W) {, t那麼把辨公室的電燈都打開啊。 , L/ S" g$ {- D" H
2 z! ~. s3 I$ K6 G"I can't." 8 S: l8 E3 J9 [+ l: q" s
0 `1 ?) P+ ~. x7 k( b沒辦法。
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* @/ _9 c* d8 C6 u- G3 o+ x3 o"No? Why not?" , e i& a/ Q3 _6 y
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沒辨法？為什麼？ . D4 @. q+ Y" G1 D
$ `# B( E1 o+ G. c" ^* H"Because there's a power outage." " p; d0 F. O4 A3 x) a9 S
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 2 g% N5 H) g- _5 v+ j# A) U
2 o& C3 d2 E) C" bDo you still have the boxes and manuals and packing stuff
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; C' g+ r1 h( j$ W+ }yourcomputer came in?" : Y4 h5 b3 o$ X
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) [ {8 h, o# u1 D9 k# ]
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( h' Q: ?& \8 k2 Z
6 f5 a# p& Y- ~. S% j V# U1 W"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 % f5 T" C) W& E. p5 L4 m
; M/ H( t( L& M. ^" c"Good! Go get them, and unplug your system and pack it up justlike
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" b. q J" p; Z7 O# d9 Fit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ) N8 g, R! Q7 d! h+ [; b
3 e$ w2 T8 I8 n* Q& p/ s- X+ m1 Z) ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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6 v# N) S6 l; N1 O"Really? Is it that bad?" 3 A' L* }$ Z- p5 W1 z
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真的嗎？是它壞掉了嗎？ 4 ~ H4 z( G) S; W' E; N8 W' M( J" T
; _2 v, b3 a" O" b! k- ]2 j"Yes, I'm afraid it is." ! u) L% L7 k5 r' _1 T4 s" B- ~
9 b6 r) f) B, y% @8 N; \是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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' p# U9 i# J/ n7 C1 I喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
