Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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6 R6 D! t7 k- P+ Q"Yes, well, I'm having trouble with WordPerfect." / W4 F3 ~5 G" a. e9 m9 H
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是的，我有WordPerfect的問題。 $ K4 o- S4 {! \+ `% v( B: C3 L
6 C0 j; s% w9 b) `$ r"What sort of trouble?" # y2 p8 m# u& D; [$ u- W
0 V# G% A S3 j4 j5 y您有什麼問題呢 ? , p; V7 E0 a" v O f, h& @7 x; R
& }" {9 C4 q6 z"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 p- u" {. I$ d" g/ f
7 S/ @9 X3 O8 M: L9 A"Went away?"都不見了。 . ]1 M8 D: u/ [: Q' Z- r
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"They disappeared."
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它們都不見了。
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5 |5 D1 c" e8 M4 Z U; M( Z% S; ]* U"Hmm. So what does your screen look like now?"
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8 D: F# c6 N0 i7 R' `嗯，現在你的螢幕看到什麼東西？
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"Nothing." ; n4 y* U5 H3 A3 D
5 M5 i* F! b/ U/ M" w沒有任何東西。
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: @2 v" R( Z! U! K5 e* d+ b1 A"Nothing?" - v1 W1 O% j* r1 c, v1 [( f& i3 Q, g
) U% v F" i! j4 t7 F; A) a) @沒有任何東西？
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O, u, x- J5 I: G: _2 Z5 S, A"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 9 [, u4 d' g' {6 \
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"Are you still in WordPerfect, or did you get out?"
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, z" H! w7 S8 l7 `7 P2 q您是否還在操作WordPerfect，還是以經離開了。
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0 T8 P+ {; A- i. P"How do I tell?" ! x( Q& N ~! z5 E) V- d, ?
* a7 W6 u) c! U7 V) X我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 1 a! n/ U' ~+ ~) J1 l% G
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你可以在螢幕上看到 C: 的提示符號嗎？
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. K) F! H9 m5 W0 C"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 k4 `4 d# d3 Q" y( N/ j, `
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"Never mind. Can you move the cursor around on the screen?" . Z% g! N- D2 `3 ~ d4 L
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不管它了，你可以看到游標在螢幕上嗎？
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2 h" W% _0 \. g"There isn't any cursor; I told you, it won't accept anything Itype."
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/ |. G6 N2 Z0 M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 y8 g$ i' Y C/ Q" D, e: k
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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. P$ w3 d) Y$ |& v q( D"It's the thing with the screen on it that looks like a TV.
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- W5 P& u' \$ kDoes ithave a little light that tells you when it's on?" # r& @+ B h* S1 K7 g. {# m
4 L! U$ t5 j/ V- g8 k0 [, e- B就是那個看起像電視的螢幕，
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# l6 a! s3 I m: M/ L" ?0 H' G* ]有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 8 E- a, d$ I0 N$ V$ G: o; t* m
7 n5 P3 N2 `: K. F3 |是，我想我看到了。 ! t% n$ F- [2 { G7 f& ]5 q& w. ~( Z
5 e7 r( ~/ ?6 ]9 v0 I$ R% {$ r8 m"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & M: P7 p8 h+ R
* c+ H3 L y. E6 e. C# Z. K/ s太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 h, O! Q! K9 g8 C# H* x
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"....Yes, it is."
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有啊! 4 ^' y0 H/ D+ n: C8 ^ S( U
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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; K+ ^7 T; a3 R+ ?; n- O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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1 x3 V8 D3 v( J"No." " z7 r; a0 b) d, i
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沒有。
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"Well, there are. I need you to look back there again and find 3 h6 U1 |* ] o
}' {2 M# z/ a) Z1 itheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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: D8 i ]- |; B3 E( ~5 b"....Okay, here it is."
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OK，找到了。 , r+ p1 o$ e( J' V& r5 ~
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"Follow it for me, and tell me if it's plugged securely into ( t! W6 m3 t* J: n) G/ z
! |3 e, e5 n9 jtheback of your computer." 7 F1 E# t" J0 E8 l
; k% S, c! ]+ Y' ^0 i3 x再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 `3 U% \3 S3 w- B) N- W E, L
0 z9 e& n1 h W; i"I can't reach." ) P7 L. P: F" F$ @; G0 b6 O
' B- h4 b6 J) K; D J我搆不到。 & i- e( W7 L, U0 v& H) h. u
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"Uh huh. Well, can you see if it is?"
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6 Z& L& [8 ^$ P/ a# j嗯，那麼，你看得到嗎？
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"No."
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看不到。 * N; c+ v5 T) ?# f$ a
. L% n& X) `& b"Even if you maybe put your knee on something and lean way over?"
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4 |3 i7 D- G' y7 G" d那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! x4 i; C8 P8 s. s; R, G
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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+ b+ o6 t& q4 d* m0 q6 c太暗？ . J, H# A! T9 k
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / `. y. [+ t8 E" v; b5 e8 [- b5 `. F3 [
" Q; D& U- o; Y" W$ V+ F"Well, turn on the office light then." ! b8 m) f6 U4 I
- t$ {! _1 D$ p V( i那麼把辨公室的電燈都打開啊。
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"I can't." ) b; y$ ~6 _8 b8 n& v0 |
7 v9 \4 ~: p% G8 ?. E( o沒辦法。 $ ]2 { g9 |8 L7 Z; ]; y4 O
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"No? Why not?"
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* t; p- Z2 H0 ?/ y( c$ W1 `沒辨法？為什麼？
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8 \/ r8 v, K( J0 _& l% l0 x. f"Because there's a power outage." + \ {, B" L& o' p6 ^2 A: l
- M6 V o! S" s4 t* O8 `1 J因為停電啊! 6 {7 _% b$ w2 I. p
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"A power...... A power outage? Aha! Okay, we've got it licked now. ; G0 e& U' Y9 q7 \6 D
Z4 Z2 ~) f) P2 ~) }7 i& S7 gDo you still have the boxes and manuals and packing stuff / ]8 B' P! j9 l9 h& Z) I
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yourcomputer came in?" 6 @( |0 r! c. O. b% c- Q6 p% K
$ X1 d1 J4 D7 u# O1 e" H$ u停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . @8 k# a7 H! p- K& }/ a+ ~
: g+ H y* N6 F2 Y"Well, yes, I keep them in the closet." ( @+ ~& |; B0 p( ~
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嗯，是的，我已把它們收在櫃子裏。 6 i* B0 t; E% h: \; `
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"Good! Go get them, and unplug your system and pack it up justlike ; Z# ~6 G1 v% Q8 X4 U" w! G
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it was when you got it. Then take it back to the store youbought it from." 1 j$ Y* Y0 H7 _( t) W
2 D: _: a2 U! g. Y) s5 m. O很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # d: g7 o/ @: ]9 `( D$ F( D
. a5 @7 ~4 [4 D4 e/ k"Really? Is it that bad?" ! ?9 A9 o3 @8 l+ i/ {
( K# |4 Y+ c6 `真的嗎？是它壞掉了嗎？ / I6 r: |; B! L/ Z: \
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"Yes, I'm afraid it is." 6 z" D' E; W/ ?4 Y" Z# K0 [. c9 F$ k
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是的，恐怕是這樣了的。
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$ J, ^& c. R8 {8 F"Well, all right then, I suppose. What do I tell them?" ) c% E5 Y" e% c4 R7 Z
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : |* W+ Q6 o( n1 p1 g1 a J' \( s. i
$ I6 C3 u; P5 {" |8 O"Tell them you're too stupid to own a computer." 9 f. }) l# y5 R! P5 Q! {7 \* }
! G) Y& s! y5 j就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
