Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" . Z# x4 z* I+ h$ z! t! Z
, p$ \7 n+ C4 \- F! VRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 3 ?* g P9 {) Z2 X
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是的，我有WordPerfect的問題。 0 P. U. e9 {( {& g% y/ M
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"What sort of trouble?"
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8 v8 |4 |) F( T6 _. e' h您有什麼問題呢 ? 5 A. e$ D8 k' I, g5 U
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"Well, I was just typing along, and all of a sudden the words wentaway." , D" P4 p% H6 p- \& e( B" Q6 o, I, W
3 D t; E( {) b我剛剛自已在打字的時候，突然間所有的字都不見了。
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6 D. y! T0 ~/ @. E"Went away?"都不見了。
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8 {, j- A, f7 e7 l: x% v* z1 `"They disappeared."
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; k+ `: _# t& m/ r它們都不見了。
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"Hmm. So what does your screen look like now?" ! w4 i- h' w5 T* W1 {0 d6 n
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嗯，現在你的螢幕看到什麼東西？
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3 ~+ ^- P+ Y4 \# Y9 w$ c& ` j"Nothing."
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沒有任何東西。 2 A+ i- V* a1 m( h+ {
+ K# w( m) p* q"Nothing?" 1 ]1 N, h% X9 r% e6 r' X7 S' g8 Z
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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4 X6 y' c. a/ ?( Y! i& ?! X1 b螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" " F3 a5 W, i% l4 `
( @ Y3 {4 _) u; W) ?6 k您是否還在操作WordPerfect，還是以經離開了。 - \) o |. N& n( ~. o7 r5 J- }, h
5 `8 G- P2 U: i3 \, v, k( ?. B n; y"How do I tell?" . w: {7 a; B. s9 E7 Y
% v1 Y0 T" }0 P0 Q: K我要怎麼說明呢？ 2 Q q' m: S% O3 j# R5 _- o
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"Can you see the C: prompt on the screen?" + @- [0 j) n+ |" ^
8 C, ]* I- Y0 ]你可以在螢幕上看到 C: 的提示符號嗎？ 2 y# L5 ^- M2 N# \+ j3 G, u. l
6 A+ V8 S4 d$ Y"What's a sea-prompt?"
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0 E, G) u8 ]! C: x3 J5 I: ]$ t什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + X$ H. M J- _! M! a
+ L+ x3 U; t9 _! f5 `5 `# t"Never mind. Can you move the cursor around on the screen?"
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f1 \* x5 `% c0 i$ b; z3 d不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 , N. j' N1 r5 S1 \6 `5 q/ M
) m. `7 v, p9 G, a5 y"Does your monitor have a power indicator?" " y" ?" `# e3 w# u% j1 F
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顯示器上的電源指示燈有沒有亮？ 9 j7 m3 b! _! _# ^4 X) M; r" J
2 o( }) Q! V$ v y& U+ K"What's a monitor?" 8 z- k' G* g" A: n; D1 K
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什麼是顯示器？ 3 S$ q$ \ v7 i6 \8 z! r
5 F" B+ r: {: l# \: Z"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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" Q6 @) U L2 ^/ A& B就是那個看起像電視的螢幕， 8 V' w0 d) z2 E# r3 g* N0 @5 L
1 @* B& a0 a; }6 Q- y& M4 W有沒有一個小光點告訴你它是開著的？ & S. d( u4 m0 z% v* }8 c. w
' M) v2 e& T1 E4 ^) P: g9 W$ I U6 u5 bI don't know."
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+ \0 e+ w5 r* `. O, [ |4 d. N我不懂耶。 : V( [- k: C1 M4 C
S* D5 A, N# \7 q. p1 c3 q: S"Well, then look on the back of the monitor and find where & M7 n, M: o6 c7 n# s" H
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # G- g' J$ s. y q# C9 ?$ A. }! D
* x0 g! n' }/ P5 @( e"....Yes, I think so." J% h" @0 x# D/ L( q
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是，我想我看到了。
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% }6 [9 K. y( s& {. J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 {! G" w1 O) r( g# \2 [太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 K3 c4 \1 r% [- x. B
. y( T) t3 k" x8 {+ d"....Yes, it is."
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# H' O3 y' |3 r: @$ b& a& I o4 Q; w/ \有啊! 3 }- |2 K3 ^9 V' O2 Q
: C: O4 q* ?7 r- w5 r* e"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 7 B1 q- R( T/ h7 ?4 `
+ ?0 G% w6 q1 H E沒有。 6 {4 U J9 e/ K) N2 j
3 e5 _3 p: v" j9 o"Well, there are. I need you to look back there again and find
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theother cable."
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" d# [' q r! i1 N9 v" q: K$ ^就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ( `9 T4 P5 ?) O" g+ J& s- ?* B
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OK，找到了。 & P( }* a6 U6 a( F
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"Follow it for me, and tell me if it's plugged securely into / j5 b' P% I# J9 O) G! D
0 R5 q3 ] [; L6 ^theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 @& l& u7 q0 W) X: D) \" b& v
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"I can't reach." 3 c( k1 q0 p' e8 o% J$ f+ U# T
( V; f/ p2 e7 f6 ]我搆不到。 ) x0 o% G/ x; A& P' m/ Q8 Y
9 H# [% p$ B Y- K"Uh huh. Well, can you see if it is?"
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) N/ a! b8 d, [7 |& \嗯，那麼，你看得到嗎？
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4 S! L, R- u/ u; e9 v$ @, F2 X"No."
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看不到。
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0 V {/ C% E8 [# i9 N"Even if you maybe put your knee on something and lean way over?"
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7 E( G2 k7 M) l3 z6 B" H& i那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ) m" }0 L& O$ X. T6 I$ h
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"Dark?" 0 s* A2 n6 P0 j9 k, ?4 U- U3 R3 W4 q
0 _) q2 i' _8 w; l+ R+ W太暗？ & X# `7 Y1 y+ `; S. h' d7 p1 E
?) {, A8 b: D# Q8 g"Yes - the office light is off, and the only light I have is 0 F$ Z( R% R# Y% w4 Y1 k- b; P
* V7 T* u. _6 P& ccomingfrom the window."
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0 F. f" S- G% ~" x1 E0 X4 p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( s e* \7 ]9 o8 ~9 z F; J
( A/ x' I8 m" q+ e" w"Well, turn on the office light then." ; Z* q9 k4 R& {
~& V9 j6 o1 j! Z3 G那麼把辨公室的電燈都打開啊。
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"I can't." 6 C0 D8 L, N$ R" Y& [. u" H5 e
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沒辦法。
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"No? Why not?" " F% p" C* k0 s: {1 M
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沒辨法？為什麼？
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"Because there's a power outage." : ]% `' n' t7 O
" }% o* M: {( T; W D: d因為停電啊! 3 b* e* @+ `# v
" z$ {" }) D! T, x"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 J" N! K: i4 A* B7 r1 d7 DDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ; q. y$ Y* p: `' k: I. B, l7 G$ q4 o
2 L# E! A* l2 A$ U! ]) [( |. B) n: L3 N1 X8 _停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : Q8 O; b4 W. }0 `
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"Well, yes, I keep them in the closet." 4 |. j2 s! b6 C% w$ x
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嗯，是的，我已把它們收在櫃子裏。
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, N+ t0 D% b3 p"Good! Go get them, and unplug your system and pack it up justlike 8 ?- h6 C; f- t$ J' F, l
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it was when you got it. Then take it back to the store youbought it from."
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/ }$ S3 h# Q. \$ e, G很好!去把它們拿出來，然後把電腦搬下來包裝好，
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; P8 ~3 X% {2 I* u2 I/ U) P0 C: e就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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' j# S: b+ A, }4 m! H* r真的嗎？是它壞掉了嗎？ 9 x/ ~- ?& {8 ]
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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- x( [" H2 N: D" j% u"Well, all right then, I suppose. What do I tell them?" - F/ e D' L7 S# L
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) ~, c& c6 ]+ Z3 q
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"Tell them you're too stupid to own a computer." 1 i6 O- k( k) o2 x* x, P
* o% j' i& ^" p) {2 [就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
