Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & g+ p U2 g" O: L
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 0 V( R' J, O1 l* T% }( I
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是的，我有WordPerfect的問題。 9 {! z/ H; H7 [5 m
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"What sort of trouble?" p: Q& R. _6 T" C' T& u
8 |4 U: n/ i' g- Z/ g& b您有什麼問題呢 ? ( t- ]- O$ x x4 z
* j `: L8 G" L- V' R"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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' c1 S' N5 b. X, K4 G, {"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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@- t( C# G5 D! _. c"Hmm. So what does your screen look like now?" 7 C1 _" p+ i/ G5 u* |
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嗯，現在你的螢幕看到什麼東西？ - N. T4 L5 [/ P( \0 C% q/ J
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"Nothing."
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; u2 J8 W$ F$ P4 N- E0 D5 N! a沒有任何東西。 / M( l6 y- D0 l0 E" O; q
& k8 k) D3 K9 r- Z"Nothing?" 8 a* {# I$ v* `% M4 O
' L( v5 y) P7 d" ~) s沒有任何東西？ ) Y0 {$ O$ J; k+ X8 W+ ^' Z- N& _; o
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"It's blank; it won't accept anything when I type." : C7 m$ i6 J1 R2 W( I6 X. j: C% [
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螢幕是全黑的，我打的字它都沒反應。
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7 R. a- I/ G( w) O7 {"Are you still in WordPerfect, or did you get out?" 5 }6 U1 W5 h4 S8 ^
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您是否還在操作WordPerfect，還是以經離開了。 . M9 L1 ]2 K( E" d' z' b/ K
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"How do I tell?" 6 O8 M' s% t+ ]4 [1 g9 s5 E- o7 G' e9 ]
! H/ F8 ?' I* d: `( m我要怎麼說明呢？
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/ O2 ^. I' d- e* ~6 l* V4 z" ?( Y"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 0 V+ q- U, n* I' y$ L* _
! _/ u" X ~6 p' k8 K" D"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& l( b4 O3 D0 e; d/ J* p: g3 L4 c"Never mind. Can you move the cursor around on the screen?"
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/ |$ \3 b! h" i6 h" U+ c# q* w不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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" g) `* ?1 T5 i0 w: q4 W螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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; ]6 Q, o8 z% t"Does your monitor have a power indicator?" , P6 @- z1 N7 s
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" " ?( Q9 q4 B0 ^. u' Q' O2 S* h
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什麼是顯示器？ ' z$ e7 S0 N6 I
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"It's the thing with the screen on it that looks like a TV. 0 J) z$ j; K% B4 R8 j3 N
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Does ithave a little light that tells you when it's on?" , X, Q. M4 L( O6 t" _# Z% ]! p9 q
# K4 ]( J( |# j就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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6 B& x3 d4 @ O& ^' WI don't know."
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我不懂耶。
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6 e( W1 I9 G/ S# F"Well, then look on the back of the monitor and find where 7 Z5 q- S. f2 I+ Q
, a& w# Z5 |) S9 e @/ Zthe powercord goes into it. Can you see that?"
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$ N8 [- Z9 q1 @2 V, \; u% o# J! d那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 ) y: E5 h; m9 J% D
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 r: t+ z+ K% \: G t" v* H) M3 {
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * I! e7 C9 B$ V6 ^5 Y6 m% a
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" * }1 f! o3 l0 m6 w- Z( o) i
' t9 x( `7 |3 E4 L# y5 F3 f/ \你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 3 C4 H {, _: G$ E9 x2 m
9 ]' Q5 G- d% J( |"Well, there are. I need you to look back there again and find / A: _# t6 W/ D1 u
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theother cable." & s; Q) k7 }( L7 ^. F6 d1 }
# D* p! J5 Q6 o4 z3 r就是了，我要你再到顯示器後面去找另一條電線。 . }& c5 w: |' V( V
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"....Okay, here it is."
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1 f4 k1 e# p9 z$ n0 C& ^/ b" K( ^OK，找到了。 ; p% o* c" y- I( q4 R
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"Follow it for me, and tell me if it's plugged securely into ; W. z9 Y& A! i( y6 x0 v
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theback of your computer." ( {9 U( }8 \( {
3 Z- \3 e1 `9 s再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 M+ y/ I- h4 U
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"I can't reach."
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我搆不到。 5 G* f: \. ?: l' p. r$ x
9 J2 x: ]' _& n, _"Uh huh. Well, can you see if it is?" 9 d/ _" }9 \% n
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嗯，那麼，你看得到嗎？
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# X# ]# a t) b* e"No." # m) W1 S U5 I( [
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看不到。 / n. L2 K( W8 W- X9 a
* `5 e8 H/ N9 j! T) z+ R"Even if you maybe put your knee on something and lean way over?" 6 X" h1 ]# L& P/ D# \2 A+ e0 ~/ u7 r
8 d9 X9 i6 U. C2 V$ K7 }" `那麼拿個東西墊高，爬過去看一下？ . O. H" I2 M. y: f; k
" S& G8 ]: n5 i8 a"Oh, it's not because I don't have the right angle - it's becauseit's dark." # C) P5 d. v) s! c% l' v2 U
4 O( p+ N: c- E) n7 a4 \喔，不是角度不好看不到，而是太暗了。
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/ Q6 K e. t' b( @1 Q& C9 \, D7 ]"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 9 P: b) w' s8 o% z( T
, o$ i' C! m7 y; t: e是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) j0 M/ _8 b* a3 {% j8 R# _; G
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"Well, turn on the office light then."
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0 u6 j @ A1 u& y( v5 ?那麼把辨公室的電燈都打開啊。 ( `! K2 G+ T+ ?
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"I can't." / D6 {& X( c4 b
c* E$ V5 p- l3 X沒辦法。
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g3 J1 _3 r9 K0 e" f6 g+ s" ~4 o; A \"No? Why not?"
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沒辨法？為什麼？ K- k2 G( k3 U( ]/ t' g$ `; J5 g
- S! Q7 {0 |/ F1 H3 ^"Because there's a power outage."
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* c& w3 F0 J) _) E H9 K因為停電啊! ! _! i" I* x0 C3 w3 ~, X* L
( j6 K& M; w9 ?- b( c* O. Z"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff U- H6 L$ `4 s3 }" ~" Y
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， + G: {6 X, n8 p2 t& h+ _" S% O
9 r, W* d% ]+ q& W. t% n; D電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 m5 w% ]# W/ J5 C% b
6 q+ f6 S, a+ S+ I$ e"Well, yes, I keep them in the closet." " r+ p/ I }! V7 e2 s
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嗯，是的，我已把它們收在櫃子裏。 ) y" a, ]& n3 D) ~; S h* m9 c
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"Good! Go get them, and unplug your system and pack it up justlike 7 ?" V" t) Q/ y4 C# }. `- h7 H$ c
4 E- o- G( H3 {) u/ ], Xit was when you got it. Then take it back to the store youbought it from." + p& J6 q4 q( q& e+ V# o, }( g. z) x
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" }* W! s. C9 G d% \就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . {( t6 c: V, v% ~6 Q! _1 L S
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"Really? Is it that bad?"
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2 y& S! j+ s; a( D, Z真的嗎？是它壞掉了嗎？
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" Y* `5 Z1 C! l7 }. R/ N: O"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 7 j9 M" o/ o: f7 a* p4 b
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"Well, all right then, I suppose. What do I tell them?" * a* |4 n/ M9 {: ]$ b& Q0 y: U# }
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ' a% s% a, q/ r2 o$ O1 I
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
