Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 I8 O/ E% k/ u% l; q5 r
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"Ridge Hall computer assistant; may I help you?" 9 \6 L: Q1 p0 g I6 h
3 p. L; @) o' B) eRidge Hall 電腦公司你好!我可以為您服務嗎? % O6 L' J' d+ l& b
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"Yes, well, I'm having trouble with WordPerfect."
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9 `9 b3 d) \: L是的，我有WordPerfect的問題。 7 Q9 }% P5 g) a }, T
# a# L# w, |" w: m"What sort of trouble?" 1 t4 a; u$ d: ~* B. i
/ \3 F6 G% K, i" I您有什麼問題呢 ? 9 v! J2 \3 Q7 X! Y
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"Well, I was just typing along, and all of a sudden the words wentaway." ; [$ T/ o( [5 l5 n# `, [- r* r
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( L# N( c, k5 v, Y+ B5 @; S
* v3 p( F. D( @" j. V9 }$ z; f"Went away?"都不見了。
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]1 i8 K. s. R! r* u% @"They disappeared." : w: U- B: n* x( l$ O) ]
4 L- C2 ?: i G4 }' d它們都不見了。
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"Hmm. So what does your screen look like now?" 8 {8 J+ V0 t' n$ c* Y: j% B0 I
2 Y, [; t6 X; r8 y# l6 K4 C嗯，現在你的螢幕看到什麼東西？ & Q' L+ Q4 `* d+ y5 W! _$ }
( W+ B+ y0 x) H( x"Nothing."
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沒有任何東西。 2 t4 j% N6 f8 o$ y. z3 A# D3 ^
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"Nothing?"
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2 m" t* F% v, [) a. P8 t$ z沒有任何東西？ ( Z2 E) [% ]% C' Z4 O; u
: F2 I' |5 \+ w2 J# S"It's blank; it won't accept anything when I type."
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* J6 Q, M$ v9 K* B: G螢幕是全黑的，我打的字它都沒反應。 ; ~, Z6 G" R& g; `7 k
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"Are you still in WordPerfect, or did you get out?" $ }) k2 i: Q/ J( U3 q- L, s
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 1 O/ _' K/ t) d+ h& N: A1 U
. o- E3 N. K5 {; Z我要怎麼說明呢？ . N) i) g' Q0 ~+ H/ [; J6 x
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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/ n% z/ ]5 Q+ [; s4 B. W"What's a sea-prompt?" , m- d1 u6 ^# r9 U9 U
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 8 C$ c0 Y5 G ]. g+ E) h) H
/ ^1 K' C3 N1 I6 Q不管它了，你可以看到游標在螢幕上嗎？ & Y- E! D0 ^" @: ~4 Q
2 [5 R8 T1 n4 a. o" E* C; u, l"There isn't any cursor; I told you, it won't accept anything Itype." ; s, d/ P1 P* F) r, v; k
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 C. H3 i8 ~& N
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"Does your monitor have a power indicator?" : r. p: S# }, R/ {. K7 a( h% L
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顯示器上的電源指示燈有沒有亮？ 7 S; y7 G) H; D5 E4 u. Y
5 q0 c% M: Y0 q% t1 B+ m"What's a monitor?"
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) q6 a) g0 G/ M) t/ W; f# |! }什麼是顯示器？ 7 s, `0 v( V2 ^% b! _% L' s8 n
/ Y* h1 |! \2 e1 ]4 w"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 Y4 t" ^) I0 \. I
8 X( }( ?* V! a/ |. F就是那個看起像電視的螢幕，
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B* y, p- O1 X* T9 W) _- P有沒有一個小光點告訴你它是開著的？
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+ x, Q$ s+ ]5 V1 C+ W' {I don't know."
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% z5 |/ p5 Y2 g1 z+ e/ C9 X$ Y我不懂耶。
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"Well, then look on the back of the monitor and find where 4 C0 b0 f3 H1 x" j2 v' y
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 P; U9 w2 _% u/ Y& S
5 A# j' k4 u, f) ^/ H- k是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! w$ a+ g2 o3 W
2 @8 H5 Z& [7 G2 w" c: R太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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8 p( T( j; o" ?; L! X, Z"....Yes, it is." 0 u- X. _( O3 Q0 A1 E. A w
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有啊! - S5 `4 a! ?$ w# x3 c
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ( C- K2 R! S" c$ y+ b4 T' ]3 c. o
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 |! n$ q6 f% Y+ Y F5 A4 y5 M5 U# T! N3 @
$ }1 w6 l) U) O% W2 \- Z"No." 8 C9 e/ m; r+ z+ C2 F! V- O) d8 X' J* P
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沒有。 % [( S9 j9 K- V7 z
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"Well, there are. I need you to look back there again and find , @& N6 X3 Q2 l9 \+ _5 q+ o6 _
- u4 R8 j6 \- G$ `. ftheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 8 U( T- F8 I2 B1 p' I; C& A
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"Follow it for me, and tell me if it's plugged securely into
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: H8 T7 q9 Q$ c% {# a% xtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ) q* h9 M8 |4 ]3 c
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我搆不到。 " a8 e; _, b! x3 P. r. H h, C
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 8 w) z' N6 ?$ s
- B2 s }" T, R- ]* E; k"No."
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; l+ j N6 N- U/ P9 T( ^ A看不到。 6 Z5 w1 n) E# \
% H0 l( o, y+ E"Even if you maybe put your knee on something and lean way over?"
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; O3 x5 K0 b# e+ J/ L那麼拿個東西墊高，爬過去看一下？ , a) Q! v6 G Q
0 k1 S$ _* j- d"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 9 X/ W0 T ]+ R# X! Q+ E
/ s2 z* x* r) ~) d5 Q& X0 _0 j2 T太暗？ 3 T2 W% k3 D9 l: z' [
, S$ I5 K, H( K" _7 i8 }"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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, Z0 g: G7 K% r; ^) Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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1 V. h, m0 H- ^8 u$ c3 I"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." + X+ y L) ^, @$ x5 k! J2 |
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沒辦法。 * l s( L: ~# Z* h+ u/ k6 H
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"No? Why not?"
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) `2 M6 j' S) t5 b$ @! B3 ?沒辨法？為什麼？
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"Because there's a power outage." ) e- u1 k. p8 R( b0 E, d
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因為停電啊! # M# \6 I" p1 [
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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9 h2 T* g! J9 Z$ ]! Z) V: x3 ^yourcomputer came in?" * [- s7 M- S" k8 I: d
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停...停電？&#@!(& ，喔!OK，現在開始打包， , b6 c t; g4 T; z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 \. E7 ~& n+ w( z2 s. ?- }
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"Well, yes, I keep them in the closet." " G6 X: O9 L2 V s3 e J- r. o
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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/ O$ Q5 o+ W2 ^0 I6 p* Eit was when you got it. Then take it back to the store youbought it from."
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6 y9 Z. A) \6 t7 u很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! i/ G; D6 X* R/ r
. C$ ]# X( B) m8 n0 z+ B"Really? Is it that bad?"
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, E+ \; j. e) ]# m O真的嗎？是它壞掉了嗎？ * z. f1 ^# m: F; f
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 * ^. H5 L/ C; w- N3 |7 d$ s5 _ N9 i
: l+ z+ q4 y. D" N0 Q; A& ["Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 L I3 h. t- B, T' v( m
5 K, Y7 ^' r2 [, F+ w"Tell them you're too stupid to own a computer." 9 T$ m/ g! E* i
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
