Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # y+ `- E) D1 c/ ]( n1 v O
4 V3 u2 w" B' w p"Yes, well, I'm having trouble with WordPerfect." : M' n' n0 w [& O3 v5 W
7 T5 t+ X& [+ M是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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# N1 A8 U# M0 w- P我剛剛自已在打字的時候，突然間所有的字都不見了。
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' k% q. y8 `! A- R$ `"Went away?"都不見了。
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: P, o! h! q6 z( B& X: s' f6 q, F"They disappeared." ; i& r# P, Q8 g' U: c
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它們都不見了。 : t! B3 v8 a6 X' m* O Y
" H) d+ V8 V* r c% F5 N"Hmm. So what does your screen look like now?" 2 L3 o/ ~1 U: q, Z
6 F; o* Z/ w" n嗯，現在你的螢幕看到什麼東西？ * c% p1 R; N8 ]) Y- P# f: m/ N
& B- V" C) q! n8 a"Nothing."
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沒有任何東西。 0 Z7 |0 U+ c5 S
+ b& G, D. b% v"Nothing?" # G0 B; \8 L0 ~0 Q7 S) W1 O/ |
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沒有任何東西？ 1 ?4 i: g5 m! m' P$ {
; e$ Z. R) M# J5 H C"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" , m/ P+ i4 A2 q9 B; W+ v
+ d6 J) D( `7 }您是否還在操作WordPerfect，還是以經離開了。 % g8 Q1 k9 H& f5 d1 \" u: e
$ Q, h4 u0 w4 v, _+ E"How do I tell?"
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+ d2 {( W. e) u& s' n* D) c我要怎麼說明呢？
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# O# L- {8 E! X) ?9 k+ L"Can you see the C: prompt on the screen?"
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0 J% Z% M$ V) b/ D你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" : p! N, R: M3 X* x. H: E- G+ Z, U( v
0 e0 r& R3 ]) ^5 k; _- }什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' }5 i/ ]7 u6 B4 k" g
J) J. L% R' k+ g4 ]1 Q# g( A"Never mind. Can you move the cursor around on the screen?" : c2 P, ]" t8 h8 |
0 m) v! T [4 H t$ Y& r不管它了，你可以看到游標在螢幕上嗎？ 8 j& s' X, r: q$ Q# M/ Z) S7 k z
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"There isn't any cursor; I told you, it won't accept anything Itype." 6 O0 {. z/ v& u w8 i
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 0 [8 x2 C+ I0 M/ b
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顯示器上的電源指示燈有沒有亮？
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; f( F, Z C* }"What's a monitor?" + h* v7 b! a3 m* a7 g6 W" r4 v
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什麼是顯示器？
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# Q. m' c# I$ ^0 _. S' J. I$ i"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ) O' { i2 W% E2 t/ H
9 b9 S/ M% \5 w0 j; S7 V7 u* \就是那個看起像電視的螢幕，
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% s+ v% O2 W6 Q" y/ F有沒有一個小光點告訴你它是開著的？ ' l: A* h* O9 y2 A, E# ^
" \5 L7 S8 x( \I don't know."
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: a& }1 o; Q( K# v我不懂耶。 2 ]+ p% g( c) V7 z
. [( x$ g, {" T; x9 j+ z$ I"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 3 F, q, t" W" l% }9 H
) D( Y2 ^3 Z1 u j4 [7 a0 X) I那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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& e. g" {) B' k0 s8 W"....Yes, I think so." # u0 Z% R6 o {: D, c$ [. ?
% \' x1 I; { W$ k: W8 l2 L6 v( P) v是，我想我看到了。 $ G ^, b+ J3 m/ b/ y. w7 D
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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# k6 H" f9 T0 i太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + z L! i5 k6 m4 |$ D/ W: v4 z
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"....Yes, it is." ! R& c( {0 Z3 R: C3 b }
) l, V% C1 g: T \有啊! # ^0 ^1 Y. n; @' I
4 }) K6 H4 a ^4 h3 G5 g" V"When you were behind the monitor, did you notice that there were % W9 Z l& t K' D" {
5 } a" ^3 Y$ l7 ?! ltwo cables plugged into the back of it, not just one?" : ~; n- @3 d! ^8 I/ H6 t* r% o
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & z9 j. `: Q E1 A% D2 O( R# b
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"No."
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" N' l% X3 B6 \# I0 H" y6 S; v沒有。 1 |$ K; j! u+ t
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"Well, there are. I need you to look back there again and find
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4 w3 K4 @: [8 P5 D0 E) u5 `theother cable." $ f) c; y/ n( Y7 |
' H3 @/ u5 |& o- [; H% p1 H0 ]就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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9 L h5 s3 k( C+ aOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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$ @; q) x: u g. W% Ttheback of your computer."
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2 o1 ^3 ]4 j! j3 \2 Y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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# Y% r4 c+ Z& ~"I can't reach." - }8 c6 W1 p2 E) V1 K! M
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我搆不到。 1 V& A) ?0 @9 q
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"Uh huh. Well, can you see if it is?" z1 R1 c8 k3 ]& n/ v ?# B
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嗯，那麼，你看得到嗎？
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! R/ `& [: H- |+ N"No." 2 y* i# c% B6 J2 P! U/ _# N
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看不到。 6 ~& f# u0 K4 S
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ! b- {; p& i1 J6 A( t
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." " Q9 Z4 m; v3 B$ J. L# D7 Z
- i2 }3 C' }* c" f喔，不是角度不好看不到，而是太暗了。 # q% s- ^; _; N
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"Dark?"
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G* R6 Z: i+ o+ K太暗？ 9 V% _5 g* Y1 u; l$ L1 s9 p
8 i2 |. ~2 a2 l. g% A; O' \"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 y3 B& v& d" `8 }& q# B# k P" ~/ F是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * C' C; |0 X) f
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"Well, turn on the office light then." 5 e6 r' \: Q3 m, K/ n
! f+ U; |4 X" T' @3 R$ {' r2 L7 a那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 7 e: G7 j6 v0 a
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"No? Why not?" 8 P1 a4 n2 r! P* B9 M" Z
9 @: S4 L- S/ Q& E6 K# ?沒辨法？為什麼？
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6 H* j$ ?! P9 E- _, Y/ ^% @/ e"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. - s$ W, W# F! X1 g/ G. Z9 A
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Do you still have the boxes and manuals and packing stuff & G2 g) ~8 E9 d
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yourcomputer came in?" + ]/ j" _7 n% `4 V: i# |
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停...停電？&#@!(& ，喔!OK，現在開始打包， - {: I/ v0 Y( R' b! \
( w8 U* K+ G( m6 b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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2 }% Q& T5 `1 Q0 ["Well, yes, I keep them in the closet." / f& L2 u N( L7 `' a8 w3 e) N2 ~
# M) k/ B& {7 u, U5 L0 j: R9 y嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， % P8 a2 J5 L# H B" a
8 ]: j! Q8 [# E+ m5 A8 p& B: Q( p就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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% G- }" K' G5 ` a* q7 B0 n2 Q"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 5 q& g2 _1 ^# \* U& o& |: t
' d i+ B% Z8 p0 |5 T/ e+ X"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ' ] q, t& N4 s$ x
! N. H7 x$ u7 [# `9 {"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & R( o1 ?; l6 J% _( W: P) }1 @
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"Tell them you're too stupid to own a computer." ; W& a& V1 E5 o
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
