Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
- V* j5 z+ \, l5 H, p5 s( S
# P2 A0 d/ s! n' a"Ridge Hall computer assistant; may I help you?" ( O* H# Z) J6 q& V8 Z d& w
3 n$ y3 Z, j: p# yRidge Hall 電腦公司你好!我可以為您服務嗎?
4 f$ a, e6 ^. e0 \; G% }6 b% X: F# a9 I3 L% h% c% Y2 |/ U' y
"Yes, well, I'm having trouble with WordPerfect."
9 o/ H; m* V1 D) E/ ?
' N! C4 Z/ f* k& Y' g! `是的，我有WordPerfect的問題。
& V2 y" o% J9 a$ o1 F
8 m: q- T4 [8 F* _"What sort of trouble?" 9 O) G3 K7 v$ {. k2 g
1 |2 _; [8 X8 N3 O您有什麼問題呢 ?
. t: ?# `8 Q5 [ E- n& p: g( b @, G8 a
"Well, I was just typing along, and all of a sudden the words wentaway." / d1 Y. b6 k. N, r+ ^- g
1 U+ {' ?9 b* M, T7 a我剛剛自已在打字的時候，突然間所有的字都不見了。 {( Z% H) N8 S' t
% S$ H7 `* u8 |( T) U7 K, z% E" o' T) @ B
"Went away?"都不見了。 + c& V0 y) K/ \# `! ~4 O, C
* o; F# ~7 U( Z$ n; f" U
"They disappeared." 2 F7 ]' p) [6 r2 `0 a& }% T
5 M7 M1 G: s- w
它們都不見了。 ( M% A* O5 C9 G7 n% S( ^
7 z- ]" @8 e4 l" Y' o6 x9 G8 M0 \
"Hmm. So what does your screen look like now?"
X% E% [& A" n
. I5 U, n4 Q: i% \7 ^8 _嗯，現在你的螢幕看到什麼東西？
- H: R0 h$ E- |/ E6 p" y. X1 h+ |; r/ J8 _% S, i& G* k
"Nothing." * J; i* ?! F8 u. Q7 A
8 S; l1 W0 p8 ?" r; I" q0 ^
沒有任何東西。 ( C1 U, J' C" p; v; N$ r
6 n7 d7 b+ k0 Q/ T! L5 P7 i3 _& |! t
"Nothing?"
3 o6 | g" ?1 D( p5 \) J7 |9 ^8 h; b" B9 A
沒有任何東西？
2 O& w/ @& q) O: E4 R5 F1 r% [5 d2 @; \# u
"It's blank; it won't accept anything when I type."
2 T5 }% H) U% U7 Q- X0 S/ h
) e8 n+ t' i+ B' u螢幕是全黑的，我打的字它都沒反應。 X1 {$ P9 E: i# T1 l
7 U0 h Q2 ?& u* r! X+ q
"Are you still in WordPerfect, or did you get out?" # H# R7 t+ `2 [
' `" n- {4 [3 F# Y6 H
您是否還在操作WordPerfect，還是以經離開了。 0 _- k& R# G+ ?) I; c0 _; M) c9 o
2 X7 t& d5 t" o! L# M" P, E& p3 v
"How do I tell?" : T+ a/ u2 U, q* P" \0 v1 D4 M) R- E
/ y5 _: h e( f$ S0 x我要怎麼說明呢？ * W3 f, j9 U ~( V0 C
6 q: O! e5 p+ |7 j6 m, z; t* E
"Can you see the C: prompt on the screen?" ! t9 _3 s @# d
" H/ @3 s! r/ u$ ]9 I8 `& B你可以在螢幕上看到 C: 的提示符號嗎？ - T- g; m3 f9 E
2 \/ N$ T5 f/ w"What's a sea-prompt?" ! n8 A0 n+ O6 W1 r& L) T
5 q# S' |* U& x
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
$ p; t* z4 @* w8 `% H$ |. N- _' l& I7 J" |7 u
"Never mind. Can you move the cursor around on the screen?"
' w, W* B; E- r5 L% m5 G/ U6 g9 R, d* D Y+ } I- U+ h; z
不管它了，你可以看到游標在螢幕上嗎？
3 e( U4 p( c( m9 ]6 E$ J7 G$ y# ~) B s' O: T+ k2 X& P
"There isn't any cursor; I told you, it won't accept anything Itype."
X; z2 ~9 W+ k/ ?9 K; W; t0 f8 ^6 E$ ~" }
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 }- n Z; j! C1 ?9 h
0 K6 ?+ e0 ~; _/ I. D"Does your monitor have a power indicator?"
, `& ~6 n) Y( U. P1 s
A9 M, H3 D" C3 A% W% l% i0 S顯示器上的電源指示燈有沒有亮？ 7 f; z3 w; `. f7 b4 p
9 g% A4 h2 C% f4 ?* n( F
"What's a monitor?" / _: q% ] s5 w) |" m
5 C9 z4 J9 T1 f" M" G
什麼是顯示器？ m4 c, H3 H- B: ? z. {
# q+ }4 T: v3 d3 G- l"It's the thing with the screen on it that looks like a TV.
4 c% {/ V! }$ J3 Z9 s1 s" U0 j7 O3 h: ` I/ o C
Does ithave a little light that tells you when it's on?" 2 y% I, Z- u* T. s6 W
$ ` E4 f9 y* X2 z2 m就是那個看起像電視的螢幕， " F7 ^0 Q! Z7 H" w
, ?! U7 p4 N% \0 U# M5 C! ~有沒有一個小光點告訴你它是開著的？ ' S0 b& U' j p6 P4 [+ U
1 `/ j* V2 p7 ]
I don't know."
; `, w# O/ w: {8 L! g4 l' ^& O0 r% q/ T
我不懂耶。 # F, G1 I* j5 C1 I5 j
2 ?5 C2 H& H# J# ?4 U( S) Y% d
"Well, then look on the back of the monitor and find where
7 S0 t; L+ R5 B) I
* s0 I8 V2 f7 [( `$ {the powercord goes into it. Can you see that?" % e* E2 Q; f4 j8 Y. g( i$ W0 x
, ^; _) n4 e& g+ x3 `
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 Q; w* x9 e. P
3 U6 ?) H, o h! ]+ W! j"....Yes, I think so."
5 S: D$ p3 U+ I2 h L# C% g6 e/ r+ Z. s2 {* H7 a' V
是，我想我看到了。 ' j6 S( Y# V' [
8 |' Q, M+ q; U5 f"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." , K; `7 v, B5 F2 d
- m) R8 }# d# F7 f! g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! [1 M6 K, h6 W; k# {
0 t' k8 j( n$ M3 `"....Yes, it is." # v. j3 F$ F) G& g |" M/ {
& a9 y" ^1 ]$ d5 h有啊!
6 D- F* l$ m8 ~/ d2 O: N+ ^9 {: _2 l9 `& U4 r. g0 x+ @
"When you were behind the monitor, did you notice that there were
. x/ V2 w# x$ o8 q) _: e
/ }7 Q/ ?0 Y* \8 g+ C) ytwo cables plugged into the back of it, not just one?"
& A" _9 E9 D j/ }
U# ?. m/ h6 `( g. {/ U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
7 d2 G- `* n4 _, `. M6 K7 ~
; [0 q' _/ n$ V3 {"No."
( u- Y# u, G, _- Q
3 ?% }5 q( _" A* W9 u6 J+ p3 E4 C0 ~沒有。 7 v; j+ M% P: t5 P& r$ O
6 K; N6 }: d. m" X* v4 Y/ m
"Well, there are. I need you to look back there again and find
; s7 a/ R; N4 Y6 x; F$ w6 j6 `0 p2 n6 E! l( G8 X/ p6 k* g
theother cable." 4 c' U: G9 H' ]
! d. V% `" w, A: w) x. W3 I
就是了，我要你再到顯示器後面去找另一條電線。 % r. W0 h0 N2 \; ^. P* X
" J4 {( b' m1 I: ^2 ]"....Okay, here it is."
% w2 Z7 H* k8 i- T
' \4 C( j% o3 VOK，找到了。 3 L( Y. G7 N! f: K, B, J/ [) x4 u
' F3 ~2 N! Z1 @! R"Follow it for me, and tell me if it's plugged securely into
/ N/ o3 v0 h3 S5 [: r. l! U
; C( l# p+ @' D, R6 M" Atheback of your computer." 6 d8 ^0 k. p C9 P+ k; m& G
1 Q4 d- _9 d$ A: S7 k8 `5 u再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 Q6 ?# z8 S! I7 u) {
4 Q9 L5 h/ o( J& w) U' v) a& h"I can't reach." . F8 L/ y7 |+ P6 c1 {9 H$ q
! C+ B# D1 U- ~4 A [
我搆不到。
0 m$ c+ [8 U: o. \& \+ o1 u2 ~8 l1 Z( w6 f$ \5 o2 K
"Uh huh. Well, can you see if it is?"
. A" P5 y# \" k) T$ S2 t
& M' e/ T* F* \6 c; q) l% U嗯，那麼，你看得到嗎？
/ t* E" a/ ~& e/ ~1 M3 @
6 I+ r1 z {& m3 @% ^# o"No."
$ t0 \- v" i4 L' }3 S& j3 b8 t
1 q, P4 E5 F% F# d' S1 s2 a8 I看不到。
. y# R$ o* Y- `3 L/ y
! d+ M# l0 H) p"Even if you maybe put your knee on something and lean way over?" 5 |6 U7 P3 ^2 j& m. r h2 Q
- Q' T( h1 Z+ R8 h- I
那麼拿個東西墊高，爬過去看一下？
$ d) U. @9 X ?- [! h& t0 p" y% W8 [
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
6 e1 s9 s; ?; Q( c9 t( ~- L: i3 b' t
6 G$ ~2 L% I2 t7 F o喔，不是角度不好看不到，而是太暗了。
8 j+ y( u, c- u4 F' r
, n1 j6 G+ b! }0 B1 _+ C"Dark?"
# b$ j$ V+ i. ?+ Z0 [8 ?+ P% J' j' n4 B
太暗？ & H, B; w, x `; o" N9 h, U8 V
% Z& g5 P) n5 ?5 o
"Yes - the office light is off, and the only light I have is
5 b- F5 i1 y* y7 y& a# r% r: N: `7 o( p& s, ^+ O9 W, @2 [
comingfrom the window."
v% _$ m8 V% g+ r3 \/ s+ p. x5 P" k7 @& ^1 S" ~ p% z! c
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & F) X2 q1 |1 K: J
) _: P! U7 Z7 O: e% ?+ z
"Well, turn on the office light then."
6 u. M3 w3 q" `+ O u n) _- }$ ?& ?. \
那麼把辨公室的電燈都打開啊。
: Q. ^. \0 T/ o. H7 `1 y5 H* E1 _( P% Y
"I can't."
O' W4 c, |# q/ W% @& Y
4 q4 ^3 p- L' v9 I沒辦法。 ) V0 E) D! k# ^$ a& ^- L
2 K; a: Y i3 m; f9 K. h# v0 D, \; e3 e/ z
"No? Why not?"
- P8 x+ l0 |, i) m. w- R1 e% ~5 j) b8 H
沒辨法？為什麼？
# }. y: k1 \% P! G d1 G
1 L: S' E' v5 H9 b, X ~"Because there's a power outage." 6 `/ i" [9 e/ G$ Q) Y* M: a# ~$ P
2 Q1 L% z4 R8 y
因為停電啊! T: e3 `2 v$ O8 E0 t1 f) ]4 X
+ [, c; W# P& w- M+ d
"A power...... A power outage? Aha! Okay, we've got it licked now.
2 s. a0 L. o8 R2 V1 z2 h: G# `' M( [, M5 J x+ o+ `% i- P9 F c+ u, {
Do you still have the boxes and manuals and packing stuff ) F' S' w) v0 u, _9 ]' B" i
6 _# J0 ?$ q9 w g& i
yourcomputer came in?"
9 ?0 ~- K4 ~; F7 N' N
& t4 b, ~7 c5 v% R; @停...停電？&#@!(& ，喔!OK，現在開始打包，
. f8 R' B+ w" E f- N% t4 t/ T2 a- w. W+ ]# n! x% y" |# y+ V
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
! c# K7 a7 [* c6 V0 a
7 }% Q9 S6 f# ~% S7 c- i! ?"Well, yes, I keep them in the closet." # j9 C) [! U. j# M# S2 d4 P
1 Z) i; U; v, N& q% C( U
嗯，是的，我已把它們收在櫃子裏。 / a: q3 o) G! q5 E y: |
7 ~% W+ X9 A9 ?$ F- o6 r$ ?"Good! Go get them, and unplug your system and pack it up justlike # [; |/ p( a& o
6 L: s1 [7 P- u1 x- Ait was when you got it. Then take it back to the store youbought it from." : J- w3 E5 D5 T5 q7 f( S2 T2 G
! G6 U$ i4 Q. R7 [( D1 ~很好!去把它們拿出來，然後把電腦搬下來包裝好，
( r5 e& L+ u+ C1 t0 e
+ U. |0 H, f* y. A( B- A就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
2 O( S6 h5 v! Z0 |1 h l/ l) N9 R3 s: t; G. \. V/ X' n) A& U
"Really? Is it that bad?" * A- b, h$ n3 K8 E9 L5 \5 g
9 U; A, a5 ~" L0 u1 \, n% w6 J* X
真的嗎？是它壞掉了嗎？ & p2 \! {5 s3 e5 G
) A' ?8 @; Q |) O9 \
"Yes, I'm afraid it is." 9 I# y4 I; ~+ T+ j8 P9 `, ^4 ?
2 ?; w. P9 i, e
是的，恐怕是這樣了的。
/ Y1 u$ A! G) j B! W6 |9 \1 H3 o. Z& o
"Well, all right then, I suppose. What do I tell them?"
4 ?3 z2 U3 N) j# z. ]# c N/ C: f- r. u8 i1 m; C
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) J! ^2 ^. K( g" H6 K# p) w# k
# o6 D7 }( a3 W& K |. L9 R2 d/ _% t"Tell them you're too stupid to own a computer."
/ T# e5 r/ O, t9 S6 R5 O
/ \; A. y* J" c! i9 ~就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
