Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 ]5 }- K0 m8 U5 f% ^( M) w"Ridge Hall computer assistant; may I help you?" ' @% G& m$ F d1 `* ?% M
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : g% `" g, U! g6 {- g3 i
3 E( h, y0 x4 i"Yes, well, I'm having trouble with WordPerfect." / j. P8 I h3 p% g9 o% a
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是的，我有WordPerfect的問題。 9 [* Z G! t" v e/ U
& ]4 |* e ^( A) S2 f. \* p"What sort of trouble?"
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m0 Q/ d! q* P您有什麼問題呢 ?
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" p) ^' O7 l( M: L: Z"Well, I was just typing along, and all of a sudden the words wentaway."
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. ] W0 i) }7 G3 {我剛剛自已在打字的時候，突然間所有的字都不見了。 - c8 d9 P" J4 `" c: R
4 Q+ V* N5 } o8 I% l" C" w"Went away?"都不見了。
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"They disappeared."
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% r0 e6 g# u2 a2 t- D& |它們都不見了。 , [+ w) d- @; S: y7 r) h: P! _
S) p0 y: Y+ q0 W$ G"Hmm. So what does your screen look like now?" 3 t# g' Q( }1 B) J) u- s
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嗯，現在你的螢幕看到什麼東西？ ' h) e! }1 U G! L# ~; \! ^0 |- k
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"Nothing." / N$ [) n1 Q% b- D. d2 y
l* Q9 Q) {; C/ N沒有任何東西。 / D* z) i( A* v' f" w+ v
. J i# |0 R. E$ R"Nothing?" , Y7 Q* J; k( @6 y- Q
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沒有任何東西？
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: X7 k t4 N8 L) s/ I"It's blank; it won't accept anything when I type."
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3 @' {0 }; S% [3 C螢幕是全黑的，我打的字它都沒反應。 2 C) k/ @- @9 P" {+ M% @
. m, i$ g' w6 g1 e. I. P* }"Are you still in WordPerfect, or did you get out?" 8 n5 u& r8 {1 \) n4 t: e' Z
) ^$ N6 d3 A4 T& f! ^您是否還在操作WordPerfect，還是以經離開了。
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# v* ]: I0 e T, i7 N"How do I tell?"
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我要怎麼說明呢？ ' ]# @5 n% z$ |& m. A
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"Can you see the C: prompt on the screen?" & [( v* T1 \3 H( h- f: a- d- R: l
' Q& W' ^* B8 w+ c2 f你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" + X5 z1 _# T+ D5 |) b, P
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 f" ^: M1 m8 N$ N
/ R' t+ T, a# ["Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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3 ^& U% H/ u& M+ T. z"There isn't any cursor; I told you, it won't accept anything Itype."
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9 P- {: N# L! h. M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" / K% }+ L/ z+ ^0 s" M2 M5 Q
+ u. W, s9 |% J顯示器上的電源指示燈有沒有亮？
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3 {# D$ M. c" d$ m" @7 |: G"What's a monitor?"
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: O* G" s$ I- B* O9 m9 j什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. + l. F" U; O; ?; z" `
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Does ithave a little light that tells you when it's on?" 2 P! S) v4 C( Q" N- ~1 _
4 @* ~ Y ?! u( O就是那個看起像電視的螢幕，
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; Z3 u) { f7 `! I1 P) e( N& X8 ~有沒有一個小光點告訴你它是開著的？ / D9 ?: s( j) H9 N" N3 g
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I don't know."
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* D4 p6 C9 U) |我不懂耶。 / J$ A+ p/ w( q p1 Z1 g; R
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"Well, then look on the back of the monitor and find where : P( e; |* h2 M. x" r! X
) s* {; i- {1 S, a" |5 v( ythe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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2 _' ?) b5 B9 q$ _- N2 d) z; J) r g, E是，我想我看到了。 ' Z( L- {( R$ z
8 ?& Y0 g( I, ~6 E# \9 R"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( `9 @# K$ y; `' ^
4 {. C0 u; Y! F太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 b' a2 Y4 m- ?1 V+ ^"....Yes, it is."
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有啊!
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2 U7 `+ b8 D/ `7 ^5 Y"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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7 s: ^: V6 J" y s7 F6 f, b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ u1 W; l! U, h9 o9 Q) F$ x
" _7 V w. @% ~2 ^"No."
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沒有。
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"Well, there are. I need you to look back there again and find ) |2 r5 ]% a5 W, `4 q: w" [
1 [" D7 [7 ?; H- p$ j, A5 Qtheother cable." - O% d8 y: c' t# T5 |" N; X
$ R3 p2 Z4 F( \! c" b6 j就是了，我要你再到顯示器後面去找另一條電線。 7 G. _! U2 H" N( d) w
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"....Okay, here it is."
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( r" a, m, o8 D2 wOK，找到了。
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3 [8 c8 {9 R3 r8 p- B: I0 w0 L"Follow it for me, and tell me if it's plugged securely into
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+ i- }8 J2 f' {) s0 [theback of your computer." + `3 Q$ X# s8 B% O$ h9 s2 X o
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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6 a. s3 i, \% x/ ^: h2 [/ T"Uh huh. Well, can you see if it is?"
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$ x+ \" M, m: a/ Q: m嗯，那麼，你看得到嗎？ % r% N; f* D% w) V: q" p, D
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"No." " _" H' O' N2 E7 h
( p' J" q* ^- z1 F% D6 y' r6 M看不到。
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/ g% l% n$ ~; a. V+ g! y3 i"Even if you maybe put your knee on something and lean way over?"
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3 m. `; o. | ]0 M3 z那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 k& o, }$ V1 j" c
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喔，不是角度不好看不到，而是太暗了。 , K1 Q# @ g) s5 ?1 s- b
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"Dark?"
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太暗？
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8 ? M, u( z1 D9 ~" T% ]0 W* S"Yes - the office light is off, and the only light I have is 4 @8 M5 d* |: t. y% b) Y3 f
1 U. K% P y- d" W# y6 qcomingfrom the window."
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! a" ~; i* i, S6 n是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & f( P4 `6 D8 v' `1 I
* A, U) P2 F$ J# D, S"Well, turn on the office light then." 8 l* M' ]. S4 C- ?
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 , Z, E# D1 P! g+ }
& ?7 D, _7 v: A% b4 C5 m"No? Why not?" / O0 M! _& H8 x4 Y* S+ S
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沒辨法？為什麼？ ' n: L$ `0 n [$ Y, ]1 m
# v2 L" b' h% v3 n( v) n. t"Because there's a power outage."
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) _) |+ V7 Y# n因為停電啊! 5 o: P9 o2 t" Q
3 y. c% t0 ?: z- v7 x! N4 `1 {! y"A power...... A power outage? Aha! Okay, we've got it licked now.
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! q7 w- @* m8 l+ R8 ^, y9 ?Do you still have the boxes and manuals and packing stuff
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# S/ U0 q3 @$ X2 ~7 c/ xyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) Z3 l" `; Z9 J- X
# r" _( x' j/ e0 e4 m電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + H8 @ b; _' N" K% [; `
5 }3 N6 N9 B' |7 K, v$ I"Well, yes, I keep them in the closet." 7 _* ~$ l* J0 v# q, Q L
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嗯，是的，我已把它們收在櫃子裏。 % l( R7 o9 s- h) K
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"Good! Go get them, and unplug your system and pack it up justlike
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$ N, W# D. H. c6 ` D9 D" M: dit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 R7 C3 l9 ]' y( h
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 C7 k7 R! s% D: H, c: w/ O J"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 2 l u5 A: o$ Q' [/ [/ z# d
% {5 w# h7 ?( r* P* |- L+ {% x是的，恐怕是這樣了的。
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- b9 I3 }( S p1 d"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & M# V) T5 K- i c$ ]
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
