Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . E9 o& C4 ?1 M4 m7 R% C) w
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 2 B. o/ t# y% F- [5 w
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您有什麼問題呢 ?
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; _ V1 p* Y) w& G$ t" C- `. D"Well, I was just typing along, and all of a sudden the words wentaway." 6 X; B% C- b- C
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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) F2 J% j- D1 l5 w; V"They disappeared."
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它們都不見了。 , Y9 R/ ]- M/ O$ [
- F- e# ^$ }/ O" }"Hmm. So what does your screen look like now?" 6 Y. d% w8 m+ k& w1 \
! F3 y" r) e5 ~4 Y9 f, m# ~嗯，現在你的螢幕看到什麼東西？
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# ?0 `# `1 M: p' }"Nothing." ' ~4 Z9 i3 o) N: E0 [ O
( D: X3 I1 V9 h* q沒有任何東西。 2 q+ p, X7 N# J, d& Y
3 a- x" r6 e3 J& ^( U* N"Nothing?" % C: H: w# _4 |
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沒有任何東西？
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"It's blank; it won't accept anything when I type." 0 e, u" V% _+ Y7 Q" ]5 c4 U3 R3 L
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螢幕是全黑的，我打的字它都沒反應。
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4 a# g' @ D7 p& h5 J; C$ Q; _+ ^& _"Are you still in WordPerfect, or did you get out?" + b+ F! R" E t, C0 Y
' Y! y8 _+ Q5 q您是否還在操作WordPerfect，還是以經離開了。
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1 m; C2 M7 _: T6 n7 k, s5 e"How do I tell?" : t% y1 O! l. e* A
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我要怎麼說明呢？ ' n7 i7 x8 W+ V3 T. H
V- W) Y, x2 e" Z5 i+ A"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ . H" M1 u" H% J% X
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"What's a sea-prompt?" 6 [0 z+ v( z0 N3 K4 j' T. i
6 g9 l& j- Z' j9 N0 V7 K+ S什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % O( \) ~8 e m$ H
% ?5 S* r6 f" X' X$ @0 s"Never mind. Can you move the cursor around on the screen?" $ |& ~8 t9 |, s4 E8 x* z
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不管它了，你可以看到游標在螢幕上嗎？
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r- Z k4 E* s3 i3 y: A"There isn't any cursor; I told you, it won't accept anything Itype." 3 q$ n8 V {5 w0 o
5 g2 E4 \) d: c; p& Z) ^螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" & Q3 B# r7 |8 c- R. K h7 E
5 E' y8 B4 M4 B1 ?, X& _顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" " d# M! V! a! k6 [" x
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什麼是顯示器？ 7 |; l9 Y0 ^, h, z, p# u- d
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"It's the thing with the screen on it that looks like a TV. & k" H/ G/ z$ h; B: t8 G9 Y
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ' L$ Q H M( E2 F
+ a4 @. ?3 ~. U4 h8 q( e' [" n有沒有一個小光點告訴你它是開著的？ 3 w9 n" l, N( P/ ^1 U% r9 S2 F6 w
" e* x: M' x% hI don't know." 9 t6 w0 q# Q- B$ E: u( P
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我不懂耶。 . I, J6 X- H6 H) @* b& B! P
$ n: H, ] P2 P% }9 k8 A"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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2 j% a, `* e6 H/ Q/ V+ T& i是，我想我看到了。 6 U2 F5 R8 p) g4 @5 S2 r/ m
8 w ~ l6 j- K5 m/ ?" x8 P"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . S, ^$ l5 M s/ B
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." * X* ?' E2 o, j7 f% a5 Z/ ?
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有啊! . L4 d, M! |+ ^* Y5 j
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"When you were behind the monitor, did you notice that there were
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6 r, k9 S+ h# w# l9 Jtwo cables plugged into the back of it, not just one?" 5 L _2 L/ M& R% C" A
+ Y: w9 p2 V$ Y1 H5 l4 c$ W% m. [你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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7 o+ F7 |9 n2 s Q, t2 i' `' p"No." # B l6 C" d+ J7 ?, p' N
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沒有。 ' f9 E' d1 y: A" S1 p" _3 [! Y% }- _
. d/ T1 S& b$ I0 P6 U; Q* U" M4 E"Well, there are. I need you to look back there again and find , ^) d& H+ }+ j, T4 `! [4 T
I- h3 F7 A8 u0 y7 Ltheother cable." ) ^3 E* O1 R* Z( {3 T6 z
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就是了，我要你再到顯示器後面去找另一條電線。 - b& w/ F2 { z7 D. V* V
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"....Okay, here it is." & I$ ?- D L9 j- m$ H9 a8 V/ q
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OK，找到了。 ' R+ `. e& P3 E, P
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"Follow it for me, and tell me if it's plugged securely into 5 @5 k4 `2 H K: z: V& {) C
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theback of your computer." " T" X2 d% a) k- V, Y2 q, u" K
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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6 o) z7 U/ v& G1 A5 H! n9 B# X/ R# _"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." " B7 F. |+ r0 l, K
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看不到。
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' L- X' ~( }& Y$ D3 Y; o" u/ k9 g"Even if you maybe put your knee on something and lean way over?"
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& v" I, N2 a" `0 n3 T& v, X那麼拿個東西墊高，爬過去看一下？ " b7 g1 B8 K( q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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H& j$ a3 v# b X* ?/ k喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 9 h9 O8 T! R! e# S/ z, i; {) |
) ~6 L( b* h. a% O"Yes - the office light is off, and the only light I have is 5 J; K3 [9 v o$ S( S5 I
/ Q- l9 n7 g" A2 U7 b* M: }comingfrom the window."
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4 }+ n; U+ u% Y' h* t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / b" k0 }) A6 r# @: R+ p% J& e
/ ]; m' W) d9 z6 m I3 P5 ^9 i"Well, turn on the office light then."
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$ z) ?. j) h8 b' s! j" C" a( F那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 . W+ ?% x, c8 m3 a4 f( W
: O9 _% i: U! `5 I2 u+ F"No? Why not?" 3 i0 U, w5 A* ^& ]. n; r
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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+ p- M* K' v- H8 k9 ["A power...... A power outage? Aha! Okay, we've got it licked now. ; t4 b( G2 u% z8 b8 c9 U/ A4 W
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Do you still have the boxes and manuals and packing stuff
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- D9 j+ B T- T! ?6 D& [yourcomputer came in?" 8 D1 X9 U5 ?# {
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停...停電？&#@!(& ，喔!OK，現在開始打包， * ]( O+ ?% F5 y* ~! P- W
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 C) [) o& F( b
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 6 s- }3 K* n0 m+ I( M! h- f
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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: Q) S8 z d7 C: z' y$ M就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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h- C2 {" m2 [真的嗎？是它壞掉了嗎？
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$ |9 H7 f7 V1 Z) ?) Z"Yes, I'm afraid it is."
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7 W! j: r I7 P& [% s+ ]是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
