Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
2 y1 k" ]# M% ~$ I$ U7 E7 }/ a" h
"Ridge Hall computer assistant; may I help you?"
( g. M9 g1 h* c; m9 t0 C: Q* ^* A& M' H9 B9 g
Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 g( P! `4 j6 \0 \9 |
( T# s4 B+ f# G8 H5 g
"Yes, well, I'm having trouble with WordPerfect." V/ A2 p9 L' K
- E+ L( d$ q- ?8 K# Z1 W) N
是的，我有WordPerfect的問題。
$ N [9 N* x6 E. Y1 t
& \) G" o! e% D8 Y: z6 i"What sort of trouble?"
$ w. o" v0 ?' |' R9 u- Q J. J! _4 M8 z3 K2 F* l2 z7 v
您有什麼問題呢 ? " z* R" r G4 W% }' B
- c p% T3 r% F. b/ ?: I
"Well, I was just typing along, and all of a sudden the words wentaway."
+ M- i7 w6 C& P6 n$ T! F5 B+ y' P
我剛剛自已在打字的時候，突然間所有的字都不見了。
& z. y6 U- f7 E1 f: l9 q
" t. h* c! P4 G; ~+ W1 {" k"Went away?"都不見了。
/ I) i+ T( B5 F$ |; Z
) H: T2 M. w# F"They disappeared."
# \# [* Z! [& o7 C% E
1 ^4 P( Z! N0 U" n! S5 [9 m它們都不見了。 . r# c/ z: U; k
; |0 K1 u, i- k9 `# Z6 i S: e) K8 f"Hmm. So what does your screen look like now?"
; J4 I& S1 ^0 W4 n, h: I- b0 U' E6 n) ]+ J# t% \ W) Z# F
嗯，現在你的螢幕看到什麼東西？ $ G: G6 I. u9 T4 P& ?
( ~# p# D4 S* v# J
"Nothing."
+ \- A9 n% ~# W9 n; r
2 c9 t. p& e5 Y3 V% F6 S9 h) d沒有任何東西。
; b `; V; b5 @6 F& x" l( C
( Z0 o- U- [5 D: M"Nothing?"
4 o" T1 |- [5 F! b1 l3 }" m$ B& d8 v! b: ?
沒有任何東西？ ' W" T0 h5 X6 |6 m7 l
! n4 B0 ?$ k5 Z# G y"It's blank; it won't accept anything when I type." * q7 V# ^4 ~( Q! C9 F
' N/ A6 K1 j7 Q( V6 q4 g; `# f螢幕是全黑的，我打的字它都沒反應。 1 ^2 Z. p& U/ ~2 e P
1 V* L+ r7 h1 @& E0 q
"Are you still in WordPerfect, or did you get out?" " N2 c8 _% ?$ J
( v# s# r$ j# W. `& o) R; f您是否還在操作WordPerfect，還是以經離開了。 s- F9 ^9 o. J+ v
3 _$ e2 K& H9 R"How do I tell?" " L( \8 R) U* ^& A* P" `& C9 o( t7 q
- C! j) P7 {6 ]- j1 Q# Z9 c
我要怎麼說明呢？ ! [2 ]; Q1 b F. W. F
2 {% e0 k7 R. G b: {"Can you see the C: prompt on the screen?" & k, ?# B6 S* r9 E
+ I4 a' k# k& u- u
你可以在螢幕上看到 C: 的提示符號嗎？
* v) D, K) z0 B5 S5 H! |# I3 K9 F* Q2 B
"What's a sea-prompt?" 1 x3 h( S0 ?7 Q5 ^' I
Y& t8 Z2 Z, y( h! F; h+ T什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 1 T8 h# v$ K5 C6 C7 ~+ X6 P
$ O% Z3 u G. R5 c' H
"Never mind. Can you move the cursor around on the screen?"
# e$ o7 Z' q) u5 P& R% ?. ?4 `& Q" t$ A w( f
不管它了，你可以看到游標在螢幕上嗎？ 9 t& v- O- ~# g/ A
* m" Y' X* |1 r) H
"There isn't any cursor; I told you, it won't accept anything Itype." + t& ^: `* F) Z$ s _
' F' x9 k& ?% Y3 H8 E& B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 J3 v% m9 l2 @" a9 V: b
: C7 S1 b/ I* l! c
"Does your monitor have a power indicator?" 1 I9 M5 b3 } r8 T) n3 m
5 Z4 Y5 f+ T& f
顯示器上的電源指示燈有沒有亮？
9 M8 U d+ X9 J! z5 q" F8 R. ~8 ]* N6 Q: V- G7 Q# r/ q- z
"What's a monitor?"
1 r0 z n7 _/ l8 l1 C( Q6 u% r+ d/ J6 n* s: _; W5 X
什麼是顯示器？
: j2 k+ t& Z% e% d$ Q @" L
8 T) Y7 `& G% k$ K"It's the thing with the screen on it that looks like a TV. $ @) `" p$ X; P9 Z( a3 |0 `- G
0 X8 \9 R7 P/ C& M- M+ eDoes ithave a little light that tells you when it's on?" " o1 c' L+ u3 Q# K$ b
0 B- j: m/ U; h2 }- W7 j4 }# ~" \就是那個看起像電視的螢幕， ! y# v4 P6 k% ^) t+ N1 O5 f" \ ]
' i7 l6 w9 h9 f' c
有沒有一個小光點告訴你它是開著的？ , ^: z* I- G# i% {4 y; r
8 l; }- e' K7 _
I don't know." % K3 x8 K2 l. t, z3 r' ~1 Q
* O: V/ c6 c% { Y' A6 T( y: Q我不懂耶。 - K! [. J4 U& i! o
' q1 ~* H) w7 ]. p% _6 ~$ p
"Well, then look on the back of the monitor and find where 8 @. ^0 V. Z0 ]2 e' c( k$ |/ |9 `
9 H2 [ O2 W5 ]" L
the powercord goes into it. Can you see that?" ( d9 x. M' c2 C) W
+ k7 H9 N0 ]" P
那麼，你能不能看得到顯示器後面有一條電源線接在上面？
* [6 e y2 G& d. X
) B9 j5 b9 j/ j. e# q2 u"....Yes, I think so."
3 U* Z5 ]2 I7 P, w- Y: J# A( j
9 m' P7 @/ U; t: H/ G7 k是，我想我看到了。
) R( j y4 c: ^6 e/ G m# f
- q* j% Y' V# _* z- j"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' _( ~: s) C7 ?& c: r$ c
9 u: C+ K2 ^8 m8 v# ~, Q" f( W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
- N5 g$ z. e7 B9 j5 t( s% v( w! O; w4 l2 M5 e8 i6 o
"....Yes, it is."
( S# _' f7 A% N6 m5 t" e8 Q/ ]" }' Q' h9 r$ c/ h
有啊!
; L: E3 E& m" u, C* t& C5 g% x+ }" l# Y
"When you were behind the monitor, did you notice that there were 0 U! [7 i# {4 q, O7 R1 k1 o* j
2 q7 {( t5 d0 ]
two cables plugged into the back of it, not just one?" 4 S7 A6 K- y& R- k) f, _
' K+ Q2 n2 I9 b6 p1 L' y) g
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
A" l6 O' H6 F8 o) v) M
$ J; d7 z- d3 _7 w: q* Y# }"No." + m) n. X( n9 Z) i8 E; d3 x
- E! w; }2 g6 f# Q, P% m沒有。
$ R* T- H% x- x$ S) a: k# i$ i, L5 M+ {0 G
"Well, there are. I need you to look back there again and find : u- S1 K. m1 v: A( I
4 d% H' h5 E4 q% P3 Btheother cable." . v4 X3 D" g V8 S
+ f6 S, Q, J; ~( f8 N, U I就是了，我要你再到顯示器後面去找另一條電線。 : C0 t1 y/ e. o* g0 n; g
+ `& N9 G- G, G, n# J! R5 H2 e
"....Okay, here it is."
) i# C' e- h \9 L
& }$ t. C( m7 b$ X! [8 p/ e' m `3 _OK，找到了。 4 f9 a2 [5 t' D9 y; A0 J; H. f
4 Z% _/ B( l% A1 A4 B: z* u# H$ X/ C+ A
"Follow it for me, and tell me if it's plugged securely into
. ~" W. m' s5 V0 y: Z% f, o) `( `, a5 w3 _# [
theback of your computer." 8 x7 q3 S6 T) S8 x# v) S+ f
" K0 {" I& @% |! h1 w( \再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 s/ @/ a& a! z
! z: w# P7 Z2 R; O+ ]6 i2 |"I can't reach." ' K. q% x! h r! k- r$ u, t8 v
( y5 J& C! U0 p! U我搆不到。 ) C- s/ E9 I/ e+ e
, G- ]4 n9 }, N' ^9 j6 i
"Uh huh. Well, can you see if it is?"
* W1 L4 X) @) s9 B( a! N. ?8 E6 o
嗯，那麼，你看得到嗎？
t# j$ Y4 r+ f* S- e" q) G% z; V0 \' X& b5 ?# @
"No."
: n: K+ ^6 H( z; ~
9 |; X0 m+ d0 X4 ^+ D4 B看不到。 / f% f, Z( X2 F& w+ P
# X$ y( c$ u2 \% i
"Even if you maybe put your knee on something and lean way over?" # M. o- V8 B; d) q$ C& v: s' l
! J/ H: B% e$ m! z9 A2 E# |( [那麼拿個東西墊高，爬過去看一下？
4 R/ i4 [4 }- w) d6 Y0 B5 Z2 w8 G, U2 k6 c5 h
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
" A- q2 z! y- R" I3 }5 ^1 k* X: q
. O, S* }- p7 T- Z6 \喔，不是角度不好看不到，而是太暗了。
( E- l! O) ^1 \0 f
! U: J# @" z" E; e: X, D"Dark?" 6 L: }9 f2 _ P9 c. Y9 H8 i L4 ~
3 j; X! {. \/ o0 E+ p! V太暗？ ) ]% `! ^. z5 [
9 P; f9 \8 I5 z5 E% C5 ]$ U$ f+ T
"Yes - the office light is off, and the only light I have is % U i ^& H4 u/ {; I3 L
8 R& X$ f) |/ w9 g. Z3 w. [
comingfrom the window."
% D7 d) m# s1 x6 o! n$ {2 X8 H3 i% ?+ `) p; V
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
$ d- m9 S: V' e0 ~! M; H; F( {6 e& K$ q5 {; f
"Well, turn on the office light then."
* g, h' X6 b( i; u8 Y' r
. u8 B0 k8 z- y' C' N那麼把辨公室的電燈都打開啊。 _; u# R$ F) I, i( C
1 P3 M. _# {: \1 j- Z' p5 a8 b8 N"I can't."
9 ?7 z9 D7 `9 `5 r
' M/ b& S. G7 w5 E6 p; H; B! ^沒辦法。
7 H8 \3 a* G) Y2 H5 m ^1 L, J! q: \7 Z/ ]2 q5 N
"No? Why not?" $ m9 |1 x( C( N, C) D! e; V
- h; `8 i6 O4 Z9 g" r
沒辨法？為什麼？ , s& Z. q, j$ L |" p
5 U- }3 f2 A3 D5 }* b4 E' z( w" o
"Because there's a power outage." $ I, H7 s4 r/ T% Q
0 Y5 @2 d% E$ W& l1 U- [因為停電啊!
/ w& z: v, s( i' g. ^
; Y. @: ]- |5 `" a4 f"A power...... A power outage? Aha! Okay, we've got it licked now.
4 D; A7 X( {& a& X w5 V1 {( t
( s4 A7 n, }7 V& k4 n* R# r: yDo you still have the boxes and manuals and packing stuff
/ x# _: J# o- {. k) n! y/ L
# _8 u/ p* w6 | R: f# ryourcomputer came in?"
& h6 F' C. Q1 ~( Z: j j+ @
: {7 F) H x2 S0 t* d! a7 [9 H停...停電？&#@!(& ，喔!OK，現在開始打包，
7 c2 Q# K) k) E8 }- N8 K
& g9 U- x) }# ?2 h/ R6 c, H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) {/ G$ I# D7 w
7 L1 W. G8 p/ @" d/ @: x) g"Well, yes, I keep them in the closet."
3 G& R' I( P' y: i
# D. h+ f- N2 W# W) h R9 C( I. x嗯，是的，我已把它們收在櫃子裏。 7 j+ A. c: E7 E
, T0 Q# y& t- U- E) L0 N
"Good! Go get them, and unplug your system and pack it up justlike
4 \. D* d6 l3 b, u) {+ ?/ K+ ^
it was when you got it. Then take it back to the store youbought it from." ! A F3 u8 y- {* r! r3 J
% }) T4 Y W8 _" K7 `很好!去把它們拿出來，然後把電腦搬下來包裝好，
* g4 X/ ^8 K* q7 n. O
( h" h+ x5 O0 D. T就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . V+ i- B6 G0 q& z& Y' j
$ @ T& m% _* b; N* G" H3 y3 v"Really? Is it that bad?"
8 B+ b* w" ?$ O
$ h% J: T# p4 [' a# m u真的嗎？是它壞掉了嗎？ $ F6 P/ W! u7 C; H
# t+ C7 q+ P W
"Yes, I'm afraid it is." ) l+ b1 F! g0 q3 I
% o- u! M( N% }' H4 m
是的，恐怕是這樣了的。
& ?9 d1 S( f4 g# x/ b3 K6 o/ N. l
"Well, all right then, I suppose. What do I tell them?"
3 e# H7 n$ r8 w5 e! W3 b3 L& }% c. J. _2 a) H% g: F$ _
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 C4 V; q. _5 q0 e0 _
; d, @( g2 w# z. A( [. J& u
"Tell them you're too stupid to own a computer."
+ d3 c" ?! ]0 C8 @! D5 ?4 i$ A
" G1 g9 r! e% y: d v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
