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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü 0 d. F% d0 T9 t1 M3 u

; N- \! O& M# q5 L6 m"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? 3 D6 ?& u* Z0 g- ~8 k5 b
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"Yes, well, I'm having trouble with WordPerfect." 3 ^) ^! A2 r/ P

% E2 ?" _  s6 \" B# ]1 K¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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. Q4 y1 A$ T$ F2 i, x8 L"What sort of trouble?" & \: H7 T! Y, I$ x3 c

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8 `5 s  ~, w: b# f9 M"Well, I was just typing along, and all of a sudden the words wentaway."
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0 n2 G! j! n  Z% |0 `§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C & d! O" d: ?! u- b  Y
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"Went away?"³£¤£¨£¤F¡C 5 b& l5 f  q6 i: v) V5 F/ ~
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"They disappeared." ; n% [: k6 X/ q/ C9 l

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5 c& {0 O; A+ B3 I# P' N# t"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H
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"Nothing."
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¨S¦³¥ô¦óªF¦è¡C 1 z  `0 C3 q/ Z2 ~* L4 E
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"Nothing?" 2 L& w1 O6 s, I6 H5 G

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"It's blank; it won't accept anything when I type."
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9 {5 @. H. N, t$ U$ n¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 4 Y" \/ q; B* T  C

3 p9 u% e' i! b"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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. Y$ H8 `$ _8 U* D4 J"How do I tell?" 4 s- x8 f# E: X
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§Ú­n«ç»ò»¡©ú©O¡H 3 e' x* Q8 S0 O0 l9 Q2 E" b4 [# _" T

3 Z; X4 n. E4 n9 y7 h' C/ S"Can you see the C: prompt on the screen?"
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"What's a sea-prompt?"
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& o7 g' L  u& b  |; _! \3 y, U¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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"Never mind. Can you move the cursor around on the screen?"
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype."
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3 h' h9 R+ a: T¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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: m6 C; R# t- u& t1 L$ ]"Does your monitor have a power indicator?" ! i- `$ ~/ j( l/ F6 ^9 K

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"What's a monitor?"
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" ^5 M$ Q5 I. _. J1 H: G  R+ C¤°»ò¬OÅã¥Ü¾¹¡H
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& {9 b: g" ~- B# L7 j& p" ^% N"It's the thing with the screen on it that looks like a TV. ) f! H3 A% E/ Y+ r) H! ]! A( @
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Does ithave a little light that tells you when it's on?" ' p  _( R/ n, z8 Z
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´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H 9 w8 w2 \- Y7 ~, c& K; g  d
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I don't know."
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"Well, then look on the back of the monitor and find where
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; C7 c8 l- b7 Ithe powercord goes into it. Can you see that?"
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+ E$ z: C6 G* V  @3 }2 b- d% k¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so." # z# `* j4 M# b7 r$ L

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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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3 m- R' N" C. c+ U4 q"....Yes, it is." ! I! r( x4 e4 a4 C3 u& Q
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"When you were behind the monitor, did you notice that there were 1 F# [4 w8 u- Y6 m' H7 O, E4 u. D
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H % P% I! s$ Q; J

. r4 z  f) ]( F"No." 8 S; \9 U4 H: K7 `6 m8 g

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% w8 \6 `1 b5 t: j% ~"Well, there are. I need you to look back there again and find + x8 b6 T+ S8 }& ^: o# f6 s
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theother cable."
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7 P( h" u. J/ Y9 w´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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6 m( G$ y) G- }0 W" c$ S"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C 8 C& D4 a; Q& |/ v6 |, q( T4 @
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"Follow it for me, and tell me if it's plugged securely into ) d4 T$ d- \3 C" Q$ J
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theback of your computer."
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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"I can't reach." ; W2 k5 ]+ y9 ?# v# Z5 {
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§Ú·p¤£¨ì¡C
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"Uh huh. Well, can you see if it is?" ' P: [" i# Q+ E$ L6 |) F

& \! h6 D. J8 }: `2 u& s¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No."
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¬Ý¤£¨ì¡C
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"Even if you maybe put your knee on something and lean way over?"
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0 K) N4 P# ]# d+ G; u7 K¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / y& m/ j4 X7 K! B' d. ~: S, W

/ H$ G+ B4 M. A/ Y3 E³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C ) X3 s, e7 j0 a1 V% [/ b7 r9 N5 p& Z

7 H5 g) P. D4 u: }"Dark?" ' T  _4 }  r# }
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¤Ó·t¡H
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3 _. h4 U% B. ]# w" y% k+ w"Yes - the office light is off, and the only light I have is ) A7 J" z4 y% v# P0 j0 H' b

. M% f8 y7 f1 v4 p7 n% s7 Scomingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C
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0 W/ z% T3 U( k! v: ["Well, turn on the office light then."
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5 Q( P5 P) f2 Y  M* C5 W9 G& V. }"I can't." 6 M, C) Z2 H+ y) d$ C8 Q+ l6 ?. G- K

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& P' p; E" n( f- n& a8 r, v"No? Why not?"
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"Because there's a power outage." $ N# s: \# U3 Z" g. {

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"A power...... A power outage? Aha! Okay, we've got it licked now. 0 v* k1 H! r, `( T& y, s$ C
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Do you still have the boxes and manuals and packing stuff   r) q/ s# }7 ?3 u1 V

7 a2 b. f7 \1 g+ V! `' z' ~1 Lyourcomputer came in?" . t, C. t) [4 u# r- R4 j

6 Z" ~& R% w/ j; }4 j°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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! b, T. F( g0 Z; L# `) R¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H ! m; u1 Q$ z/ m7 \. L$ o  t& y3 \

. J5 K7 y9 |5 s4 d& Z* F2 N# t"Well, yes, I keep them in the closet."
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"Good! Go get them, and unplug your system and pack it up justlike 4 b4 H0 I, n) a4 t

4 P9 c7 k- J$ c' @it was when you got it. Then take it back to the store youbought it from."
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* \' [0 y! T1 F& S* s/ D«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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( J' H0 o; X4 L& }´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C 8 R* d/ l: T/ t4 Z% }
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"Really? Is it that bad?" , F1 H( H; A* L$ \. C; f: f# a0 e

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0 R; h: U& _4 m"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?" 9 S3 V/ v: S. Y4 x. c2 ^

& i3 A  Y$ J5 l9 D. y' U+ ?/ a³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer."
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