Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 u+ @) X9 q6 _; m) o2 A4 d
8 L1 O% l5 O8 _" O0 \"Ridge Hall computer assistant; may I help you?"
s( }' w2 H$ V1 J7 Q8 z# ^; l0 s
& ~3 |5 u' V! x1 `& @6 p8 f+ URidge Hall 電腦公司你好!我可以為您服務嗎? 4 ?5 d, |& F7 k& R
7 J& [% z: Q0 ?
"Yes, well, I'm having trouble with WordPerfect."
! |% C7 f5 u5 f) z! g% G. H4 U% E0 Z
2 s- X% i, z, L+ Y6 c是的，我有WordPerfect的問題。 5 m& A( H$ p% [ {5 |
" H; B' @3 E& s4 q, u
"What sort of trouble?"
- T, [: d! g8 |+ o' a0 ?2 }: `0 V
3 x% }1 C. e% q L4 j8 F您有什麼問題呢 ?
+ c2 D% T7 d. e# d2 K6 Z+ F! A( r& f) p U
"Well, I was just typing along, and all of a sudden the words wentaway." 6 u1 V5 z/ A$ L$ Q6 X9 n- \* J
3 K1 w% N. k' B) C
我剛剛自已在打字的時候，突然間所有的字都不見了。 8 k+ A8 K" z3 ?! ?
6 l; l) a6 M! K( H# I# H" ?"Went away?"都不見了。 / L" R; Y+ K( O J7 z
7 \5 T, S* m$ K6 w% a7 S9 t, J
"They disappeared." : x" J: {) k# D- \% U J& C9 @
% W& K3 O$ X$ `( n
它們都不見了。
: k; ]) G5 A7 e& S
' q3 z3 u' u2 \( [' ~: k"Hmm. So what does your screen look like now?" 8 h& z* ?; k. \
( ?! h4 J' E' g7 J; A" l6 ]
嗯，現在你的螢幕看到什麼東西？
4 h' o8 z4 k* D8 H9 G5 b$ |( \+ B
- c. V4 L' q8 O# a; ?2 m"Nothing." 8 r" I5 X5 }! h9 A9 l
/ [3 E5 v- B% ]% S. V, r沒有任何東西。 3 j$ q2 q; q4 w# s0 _2 f
2 B5 W% q4 ?! ?. `- N% V4 c: S
"Nothing?" - H4 N9 b. i7 @; y$ w
) n0 k; B- u% T q% s! p$ E1 y
沒有任何東西？ ( L* I7 }+ L S" N, Q1 a
& Z, y" R2 F0 [+ d' e
"It's blank; it won't accept anything when I type." ; c; I0 I6 j/ A
) H8 A2 C' P0 D/ h; t9 }* a& m
螢幕是全黑的，我打的字它都沒反應。
7 d! J6 |4 W- x0 O+ E4 G; o4 I2 F% d, c4 c8 `
"Are you still in WordPerfect, or did you get out?" : n. D* v6 P- {3 S$ G
' g2 \: d# }! k' N. a2 d! H您是否還在操作WordPerfect，還是以經離開了。
: z8 {7 ?* O- F
3 @! i0 q U5 a1 H/ [2 G5 A a"How do I tell?"
' _, O& y, L( p6 s# L& R) |3 |/ ^# @! f1 x, ?7 F
我要怎麼說明呢？
( C- U& {: u/ B2 t9 c" H' z! l+ V |# ~( Q1 E
"Can you see the C: prompt on the screen?" ! k) _5 e3 [; R; c
! d# g" ~/ n5 ^# h! a7 t: o你可以在螢幕上看到 C: 的提示符號嗎？
' i- C3 i" n7 x) C' T( V3 L8 ^# N6 x8 H( P+ r. H
"What's a sea-prompt?"
X2 c3 P9 j1 M1 ]2 j: I3 |2 ], V5 f, Z8 N F3 {9 O0 ?% f
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 K7 S1 W) r3 j7 G: B
$ D. H. m4 w |- _& y2 x6 z"Never mind. Can you move the cursor around on the screen?"
- s$ Y: S+ e* g, p8 ^' A+ ^% e3 G; ]0 w5 w) y. Q
不管它了，你可以看到游標在螢幕上嗎？
, t6 d+ w, q3 M0 J3 B6 n' `
9 U) C1 G* D+ [4 t" b, w; d"There isn't any cursor; I told you, it won't accept anything Itype." , {7 m0 P2 E! Q1 R
+ C+ F- ^* D! H+ I螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * h9 A: q* g; `! R# S' U
0 K' ]% |" Z1 p/ _1 Z
"Does your monitor have a power indicator?" $ V8 X$ G0 ^+ |+ @
5 n! P" F( h0 N顯示器上的電源指示燈有沒有亮？
, y( F& P" O$ R2 _8 q: N: _
5 b, D4 \; {9 i- J"What's a monitor?" , T9 ^' z3 S# D6 a R5 u
* k9 L. z7 v" C7 I9 \
什麼是顯示器？
* l# }5 A& ^ w- G/ o$ j' J4 B2 {
9 B1 g! Y' a) o; T"It's the thing with the screen on it that looks like a TV. W: J B* I, ^) P. a6 _5 T8 p
; n% L, ^( [7 q
Does ithave a little light that tells you when it's on?"
) ^# \2 d1 Y) R/ d0 B& h) o4 y: B$ Z# l$ w$ i# `, c- r Z4 d
就是那個看起像電視的螢幕， ) k) f% r( Z" w6 z$ M
' Q% E1 i7 T' L! e
有沒有一個小光點告訴你它是開著的？
# w- c1 G0 Y. T# Q3 Y; o5 u$ A3 p# S0 `+ K* C
I don't know." 2 Y3 q) G$ E" y5 \
* W: l2 @9 h+ L! d, _' T( O, v
我不懂耶。
! X# C3 |: O) Y7 e" R3 N7 h4 ]4 R2 P: u
. B" {# ]" [( R; |* y' _/ k/ M"Well, then look on the back of the monitor and find where
& O/ W5 A1 J' Z# }( C) ^ x
! M, x$ s' |- g2 C$ _the powercord goes into it. Can you see that?"
3 }2 h+ K, i8 A( R! g
% q" I* }* @8 R那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 B3 g& M. w* _ V
4 v& y% D$ ?8 B
"....Yes, I think so." 9 t% O/ K. O3 ?, W2 {; ]2 j
4 I$ ?6 \. L( Q是，我想我看到了。 - e7 T, ]. ?, ?' ~ x" C, `# H* t6 P
4 H5 B5 ~0 F) P' M8 ?
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) u; ?9 ^. k* s- H! B
# G% F8 H1 A: G* g# l1 `太棒了，沿著電線找下去，看它有沒有沒插在牆上？
4 C; r; X1 g8 g0 H- p
" b& A- ~4 v6 X m( }4 U5 v2 a% V"....Yes, it is."
: b9 m/ A# ]* u# `! F( ^7 J8 n
. o Q4 \* w, v$ z5 Y+ z: Y5 N有啊!
Z. i1 S- y* U$ T! L9 W C, Z9 X, O& N p4 L5 [3 `
"When you were behind the monitor, did you notice that there were
6 q9 o- K/ j4 ^ y
7 n' I( l& d+ f% wtwo cables plugged into the back of it, not just one?"
! Y& a5 f( {$ { ?" d6 U1 @. a; N2 r3 h$ r! x
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
& k5 R) ]) d n( y0 v
. m3 u G2 H; A; t"No." # _2 j. w1 f, W% u! K n; I& Y' n" G* k, q
: r& j0 U4 T5 a( `( W6 `沒有。
2 l/ D# M' h9 G6 z0 d
% E) {0 N; m( I4 L* n& Q"Well, there are. I need you to look back there again and find
; ^; \0 e) C( H5 w( s# a4 z0 Y6 M" k6 Z9 h; [; n& m( M
theother cable." 4 G% y7 m) z! L; I" j0 n0 m4 D
* V) ~3 K2 z1 d" U, s5 m1 w就是了，我要你再到顯示器後面去找另一條電線。 , i' K$ S& k8 z7 H/ o
# V* C! r1 x G/ D"....Okay, here it is."
* B- e0 A; T* l. I4 \* h3 b, t
" X6 h) L& A4 E% COK，找到了。 % ]8 [8 }! m) m0 @6 B- E
/ O2 |' W& ?1 _8 A0 w"Follow it for me, and tell me if it's plugged securely into
/ R/ X* V* Y& a" j: c# | M& i" o9 u- @ K0 J
theback of your computer."
9 n- c8 Y L: \) |3 I, v1 A8 w7 O- P- [4 x
再替我找下去，告訴我它有沒有確實插好在電腦後面。 . f% |2 E4 l% j6 J
! O: X8 k; C# E7 J8 k"I can't reach."
; |! z% N& U' c" [ s* w
) \3 @1 o& _( W2 ^$ G我搆不到。
: _* r- i6 b( P+ i9 J3 ^, H# D" x! x2 |$ A4 I7 K
"Uh huh. Well, can you see if it is?"
% ^5 f2 t. Y3 H7 ~5 _0 M, c0 `. c+ d' z8 p& }* Y: y y
嗯，那麼，你看得到嗎？ ! E3 O, B7 D9 Z% ?% m% _
5 Q9 f* k5 n- t' T$ z/ v7 N
"No."
. J0 ?0 |7 E' \; z. U# ?
8 V N3 T4 Y3 h. I; \看不到。 a7 s& r$ G- [$ J/ R2 P u
" s* w3 [' i5 I. z; m/ v4 c
"Even if you maybe put your knee on something and lean way over?"
4 Y9 Q: \ r3 S6 W1 ~0 _$ p; P7 r+ y' H% Y. v% h8 O: @/ a0 j
那麼拿個東西墊高，爬過去看一下？
% V! d6 C! g# \+ Z# x5 Y( O5 O" e
"Oh, it's not because I don't have the right angle - it's becauseit's dark." . @ C5 Q3 J8 E% O$ H5 f
2 C5 t) F3 h5 L! v喔，不是角度不好看不到，而是太暗了。
( N& G# @3 v& ]) B$ p' b- y3 B; E3 d! o* L& F
"Dark?" ' x3 l5 ~8 y! _3 Q; }
7 b$ E E5 F9 ^% Q" E
太暗？
. J6 w$ a0 u2 d% Y4 ?% o9 e5 a( v% U5 [* j( [% A% u5 i7 v* j5 U: R
"Yes - the office light is off, and the only light I have is 5 a( h4 }2 f$ _& p+ h
: E# R" [( K* l3 ~! y- ?3 S0 F; Z
comingfrom the window." 5 ^4 Z/ S% n9 @" R$ G5 I ?
7 _/ u; _$ F4 V6 T+ U
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
0 o+ r9 U: R1 \( [/ p) ^8 j6 ]/ ~# h) V; {# h( Q
"Well, turn on the office light then." % q; c1 y* Z/ u I+ [" R4 S
. d$ _1 }3 x, E那麼把辨公室的電燈都打開啊。 I4 X5 L- ~8 G- M9 _& S% X) t
, k/ H- T6 k( h/ @8 j* n- o2 x"I can't."
/ W6 ]8 z, q5 Z: X. d" B( ~, Z" e+ E! L! p
沒辦法。 , B; \: x$ h. [9 z6 Y0 H* t
* M( l9 O- v/ i8 r"No? Why not?" : M# L' O3 D/ q
8 N h3 U) P4 n) X9 u沒辨法？為什麼？ & O. t F2 o; T# N) A; J+ x! F
& C0 t. _% R0 p) \7 d v
"Because there's a power outage." " V3 y; Q* I, |' g
\) |& ~" W7 A1 a' u因為停電啊!
1 w9 P1 Z! ~& J& c4 k1 \% g+ J* }
0 P4 z B4 P9 T b"A power...... A power outage? Aha! Okay, we've got it licked now.
4 x$ I' l, O/ x8 f* M$ _, Q3 G9 t c
Do you still have the boxes and manuals and packing stuff
$ N4 E6 v; z! m
# E9 v; x/ }6 A% o. uyourcomputer came in?" 4 x$ e2 t% P& X2 _; h
6 k# I, S: U/ ?2 B4 A
停...停電？&#@!(& ，喔!OK，現在開始打包， $ q$ C1 A% i' R( N
& p1 H1 {# c9 u6 w# ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 i0 N% p; s; B% b" I
' U( S( D# y; D; b0 p( x; M
"Well, yes, I keep them in the closet." p/ U, b s- Q0 f% Q
2 p" u' z: j, S7 }
嗯，是的，我已把它們收在櫃子裏。
, v/ ~+ ^9 H, H* p+ W
7 w r9 L" `" f6 I2 S7 v"Good! Go get them, and unplug your system and pack it up justlike + g5 y- b6 b2 F' M) G9 e f, N
/ W' q& f& x. K) c( _( t
it was when you got it. Then take it back to the store youbought it from."
9 m7 \ w. m2 Y4 Z3 l% ~, `% G; t) y. Y6 j% E+ R+ \0 ~0 |
很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 ~( s# @! q' T* v; Q
8 |! r; @, x* w+ ^. l) a/ t) L
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 l6 m) n1 X! d% i0 H3 E
7 H+ h8 C( b" N, p
"Really? Is it that bad?" ; ~2 f" F+ |; G
7 B0 q% P2 W. ?* O7 J真的嗎？是它壞掉了嗎？ 0 b/ e& F& Q2 I+ s
) t) V9 [. R/ ?"Yes, I'm afraid it is." 3 U, X) Z8 e/ r8 t+ ?; p8 S
# I$ ^, p* L) N% O6 k是的，恐怕是這樣了的。 ; f. m: A/ k+ D6 w4 o V
1 \* W' j2 [) X( G. z
"Well, all right then, I suppose. What do I tell them?"
! p, N% w5 _9 w6 S, S
) n+ O. p. g% }/ I) G喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
, T$ n1 F9 w8 w
- n3 w* Q" Y" c" X. ?"Tell them you're too stupid to own a computer." - o' E+ w8 J1 f, O0 {1 ?
) E# H2 u2 z) q E# X* }就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
