Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 e, r6 t) r) I+ }, T
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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* m. D3 m$ ?4 h( j"Yes, well, I'm having trouble with WordPerfect." ! {7 W7 o# K$ h S
; q% z5 G' [/ }; ~$ p是的，我有WordPerfect的問題。 0 U$ q7 ?2 p* ?( j
$ A1 @2 K$ d4 Q8 E"What sort of trouble?" ! D! V2 F, z; g* a% C
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您有什麼問題呢 ? ( y' G" @* x" v
0 y* Y2 P1 ~+ ~! D"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." ; M7 K3 C: j$ N( w/ E0 f6 ~* I
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它們都不見了。 * L B6 @: Q2 z
( _# u6 g8 r7 x1 ~, c% p"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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* U- _. w w1 f) l"Nothing." " `3 `# A$ @) k6 P. R: V
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沒有任何東西。
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"Nothing?" " A7 ?* f5 f, P4 }& W
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沒有任何東西？ ' @- O8 x3 X8 ~. w7 N) q: F
& l& S3 m7 q' g! C1 E g: a( g"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ! e. c$ ?8 \" f2 j( P
0 Q' O2 B& c8 Q2 J4 e h$ |"Are you still in WordPerfect, or did you get out?" & R H: j( y6 O1 o( l) C
; X8 B! \* j% w1 P! k您是否還在操作WordPerfect，還是以經離開了。
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& v# r/ X7 U! `+ T. G, O"How do I tell?" , i0 f; A: a- o* {1 e
- Y' x( z0 [+ C1 i" S: V: B& W我要怎麼說明呢？ 2 h5 P- r; Y* P+ |
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"Can you see the C: prompt on the screen?" , C( j H' `$ {9 a' }% ~2 w& ]' T
6 d, ]; D! C4 o# |/ y/ \你可以在螢幕上看到 C: 的提示符號嗎？
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( E; i. E1 C0 f. i* Q Q9 {! p"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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8 |+ P" L. k( F( Q, B"Never mind. Can you move the cursor around on the screen?"
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( S: F4 l5 ~# C7 U4 y不管它了，你可以看到游標在螢幕上嗎？ - E4 Z8 ?1 W. \0 \- y
9 I" [( q# h3 J% N# g/ z"There isn't any cursor; I told you, it won't accept anything Itype." 1 j( e! K4 x2 h
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 B0 z' o) r2 p
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"Does your monitor have a power indicator?"
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2 ~& u% S+ P$ \) }% `7 g$ y顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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7 H/ Z7 Z+ g: O) Z: K: B( |什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 9 N* p9 l9 f" k7 z
6 X% y( _; U r i4 Q# fDoes ithave a little light that tells you when it's on?" * p" s) C& ]$ @
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就是那個看起像電視的螢幕， , n* C7 h/ \. ^! i5 `* l( ]: h2 z
; A5 e0 s# k$ y% d- ~' V有沒有一個小光點告訴你它是開著的？
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I don't know." 2 E3 |! `+ {: F" a! {4 X- O' K
1 B0 M& M; e4 c, f" C; i我不懂耶。
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' w: G2 |7 C2 }& I"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" . {2 c I9 z# S( m( v0 }( ?
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & u/ i& \9 ^/ n7 y' [
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"....Yes, I think so." 8 X$ ?- g. t$ h" L2 V4 W
* b* p9 \: q: o4 }: X是，我想我看到了。
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r5 J0 X. _' I/ R) M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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1 A* H E5 l1 u"No." 3 d6 ?+ C% S9 T! T) e2 C+ t _
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沒有。
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3 {1 A6 O6 Y1 O. ?( _1 m8 c3 d% s"Well, there are. I need you to look back there again and find 4 X5 {- p: U% o" Q' s
7 m C9 |/ w$ N" f _7 b+ utheother cable." 7 b, G9 _2 }0 }0 `% k/ _6 O
* o" ?: O9 ^0 U1 _! F) Y1 `就是了，我要你再到顯示器後面去找另一條電線。 8 _4 e7 I6 H5 c4 S. G C0 z
5 P7 a+ L( l* h M"....Okay, here it is." ( c8 A6 V, M4 S0 p- M3 _! |
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ! E; \# z0 P# u* E9 R0 g K6 Z
3 b: h% T, z8 g1 |% v- \0 f: ytheback of your computer." . Q. |; `5 n5 p0 h& X
) P7 m' B: z. M5 ?9 W再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! U; ~# C8 f) r g, l6 I) r
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"I can't reach."
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我搆不到。 , V, q. `8 e! Y8 B6 T. n6 X
8 I9 U3 V7 A2 _, E"Uh huh. Well, can you see if it is?" 7 h: Y! k. x/ o2 |, }: P) k6 P
- I' j$ @8 `; F- ~嗯，那麼，你看得到嗎？ ; H" _! l6 S) O/ q+ l/ i0 v7 ^
; S0 x2 X% K0 ?/ `/ Q1 p* g' Y5 _: b"No."
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! l# ?/ X, U% t9 `0 N看不到。 2 E- C- ~$ }: c0 @: V* [
) x8 p% c/ C7 ^5 L"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 1 I$ y1 e: n. r) J. H3 M
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 v( r2 ~% \5 m# p
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喔，不是角度不好看不到，而是太暗了。 ! |; e5 H* J- `0 L4 d
- W8 r/ M) H1 E+ Y"Dark?" 9 d+ }) @8 Q7 j. E3 x9 B( g4 h
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太暗？
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; {- H. h2 u6 b$ v( O"Yes - the office light is off, and the only light I have is " `# \5 Q& J k
+ e/ S, s$ z; c L Vcomingfrom the window."
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1 \* B8 M1 G- n: |* d/ @- c是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 6 q! B5 C _5 \, G( t
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ # Z/ K x4 R9 {7 K8 Z( g2 A
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"Because there's a power outage." $ p# A: ?! W4 z' ]4 h( H
# q) I9 c" a+ D4 k1 N2 M: [ r* I- ~因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ' C+ z- J' J( A' G; K8 n
* P7 _3 @6 f/ L2 Byourcomputer came in?" 5 U6 l4 D0 m, S4 \9 r) C. h6 @8 f
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停...停電？&#@!(& ，喔!OK，現在開始打包， % k- ^4 u2 V N# K* D D! X# @
. u: e2 x4 K `/ x! u* d" f電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." : _1 I& N3 X2 y7 w
- G% Q& r/ Z8 a3 s8 ^" f5 k8 U, j6 ?嗯，是的，我已把它們收在櫃子裏。
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y- y7 X6 c2 ? D# X$ I3 C: _2 C, N"Good! Go get them, and unplug your system and pack it up justlike I& Y& M+ O3 i& |
# k r! M8 n5 U) G6 `5 `2 mit was when you got it. Then take it back to the store youbought it from."
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$ C: F' y& F6 k% n$ }% l( L很好!去把它們拿出來，然後把電腦搬下來包裝好， ! L5 {- N8 A$ g+ K4 }8 C! D2 E
& C3 s# T/ n# X7 B, c6 r( l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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, m6 d" J# R$ q4 y3 a% w" W0 I O3 J"Really? Is it that bad?"
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: C3 i; l- j9 \3 o真的嗎？是它壞掉了嗎？ * m, l4 T/ h7 H8 H' `* a
4 n( B( \4 l8 ?: s, n; ?"Yes, I'm afraid it is." 2 T& b& }+ {& H6 u |
9 ?0 D! m3 U0 L/ U. J4 Q6 g/ F是的，恐怕是這樣了的。 5 d2 W3 e. W, E' R
- G. F5 x$ Z( z. n. @8 N"Well, all right then, I suppose. What do I tell them?" # D& E0 B# K( `$ }- H
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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9 s# k) F" E5 a* X( |5 P0 S6 X% J"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
