Ridge Hall ¹q¸£¤½¥q
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"Ridge Hall computer assistant; may I help you?" 7 M7 V. @2 O* t: o
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?" 8 V. _0 G5 C, g7 }
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±z¦³¤°»ò°ÝÃD©O ?
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) ?3 {4 `2 n( s+ P, c# n4 Y"Well, I was just typing along, and all of a sudden the words wentaway."
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§Úèè¦Û¤w¦b¥´¦rªº®ÉÔ¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 5 f8 z3 [9 V. N! y
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"Went away?"³£¤£¨£¤F¡C
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" z& k1 E2 \( _"They disappeared." 4 e: c' w* n; G- ~2 w# ?
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"Hmm. So what does your screen look like now?"
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- Y/ R, p! o: y# l"Nothing."
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"Nothing?" * ]' P0 G* j+ s' u2 l6 M+ N
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"It's blank; it won't accept anything when I type."
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g" G2 i. q" d7 p* `¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C & N( \4 R* m" I* A5 n% N7 P( a
3 ?, h% ~; k& C7 c% V9 L$ K0 r"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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R0 F F6 `: |( E [2 n" J"How do I tell?"
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§Ún«ç»ò»¡©ú©O¡H 1 S# m+ O4 M1 t8 J4 a" c& t' `; k; K5 b
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"Can you see the C: prompt on the screen?"
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H " {9 G2 ^( x4 Q: l7 G, e
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"What's a sea-prompt?" & O9 a1 x4 Z5 [5 W
2 Y9 O* u' ^# y2 L, J¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ)
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"Never mind. Can you move the cursor around on the screen?" 5 C% Y3 B ^ }" m* y* h1 N
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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& U% B7 n+ A) _ n, b"There isn't any cursor; I told you, it won't accept anything Itype." + ?* c& g9 L) Y% d* K: r% U9 z
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 5 H; w4 F7 H) k( I1 }& J
3 @' Y6 {0 Z5 K"Does your monitor have a power indicator?" / R4 C. G& o8 Q" o5 M0 o
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"What's a monitor?" 8 B) W' g9 E$ s4 v& {
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: [ s& h \+ z: B+ l% f"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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. k% j$ ]' @$ e5 y0 kI don't know."
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. g9 ^6 I. r* l& b! I"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H & P' |/ W/ k% u1 Z" {
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"....Yes, I think so." : [8 I L; O! v; H
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) f0 s. h) {3 B5 y: d4 o/ n& w" K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H # U; @( r6 H: P$ h& ^! r
& ~4 r0 s' }. ~$ C: f"....Yes, it is."
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* [2 B+ T# l( ~4 @; J5 C"When you were behind the monitor, did you notice that there were
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0 z( b% T! C0 k1 ttwo cables plugged into the back of it, not just one?" 3 O7 Z, g2 S/ F U* _9 b
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§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H " e# W( @: t2 t5 U+ A* L
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"No."
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¨S¦³¡C
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1 ]6 L, {# v1 u: G"Well, there are. I need you to look back there again and find 2 ?4 u$ o6 V3 z3 b5 I9 U) m
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theother cable." 0 r! P8 `, \* n; ]3 y V/ E
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´N¬O¤F¡A§Ún§A¦A¨ìÅã¥Ü¾¹«á±¥h§ä¥t¤@±ø¹q½u¡C
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"....Okay, here it is."
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"Follow it for me, and tell me if it's plugged securely into + f6 g8 H& c( \8 A$ h) V! h# N
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theback of your computer."
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: m1 E. z( c1 H7 A1 l¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á±¡C
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"I can't reach." + O: @9 t7 `. u: m9 A7 m ^7 K
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"Uh huh. Well, can you see if it is?"
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"No."
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¬Ý¤£¨ì¡C # B9 f. t5 @& l3 _: G* s
& c; I+ q7 a. a: l% u"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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( f+ O+ {- s" t4 ?, F! b"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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1 J* N) O- S' X4 r/ c4 ~, @"Dark?"
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¤Ó·t¡H
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; d" {0 H4 g5 B; U) Q! J"Yes - the office light is off, and the only light I have is ) `! p" U6 ]+ C7 v
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comingfrom the window." # S4 i/ C; B4 s' Z8 \6 p- [
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' V* x8 S( s# [4 X- O; i9 o"Well, turn on the office light then."
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"I can't." : s |8 o1 w" c5 [" G3 J
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"No? Why not?"
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"Because there's a power outage."
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& {+ o2 {5 F' x8 a6 y"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 5 V. t& }0 [8 R; X* X( @
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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"Well, yes, I keep them in the closet."
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3 c6 X+ M, Q# K7 l, T7 O2 h"Good! Go get them, and unplug your system and pack it up justlike ! }: p8 z9 z5 e8 a$ `
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it was when you got it. Then take it back to the store youbought it from."
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´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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"Really? Is it that bad?" : S$ o) s! h$ l) a, z, v
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% h" i+ ^9 n" I, N# J. b- x"Yes, I'm afraid it is." ( c4 l4 M2 C* \
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) }- F6 c* n7 n3 L* T) J/ Z"Well, all right then, I suppose. What do I tell them?"
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H * t5 x; M* j. {. }
1 p% ?7 B/ [4 h* z"Tell them you're too stupid to own a computer."
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