Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, H5 O, Z) K. C) ]"Ridge Hall computer assistant; may I help you?"
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# ?% G0 {2 q4 T5 e3 qRidge Hall 電腦公司你好!我可以為您服務嗎? % g7 k, b. @0 k* h1 ~; M
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" ( G4 r3 W& R g7 X# S- V4 ^
' t2 ~2 B& ^2 g7 m您有什麼問題呢 ? + T9 H. Z6 c2 @
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"Well, I was just typing along, and all of a sudden the words wentaway." ; i$ U0 t3 [: m; {
9 E7 f& u8 a& u' S" U: R; V M$ n我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 i) l# s& V1 b% a( G"Went away?"都不見了。 7 Z, N' H/ q" h5 Y y! M* T
0 t- h2 M' b( H" Z% i; _; k"They disappeared." : O1 W6 r& O6 l# d5 g( S& j9 M
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它們都不見了。 # i. a# u, b) c4 G! r
4 |- K# B( I3 A! @1 ~& Z"Hmm. So what does your screen look like now?" 3 P+ C; `; M! ^4 {' o
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嗯，現在你的螢幕看到什麼東西？
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' {9 w H+ l' k* R2 P5 J1 j! V"Nothing."
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沒有任何東西。 ; O0 P# `2 _4 z8 j- v' i1 G" p
" ^+ I+ `- d6 x9 H* Q0 z: V"Nothing?" 4 D9 a! v9 l: l( w) v
, X' p. I4 q' g) r8 j3 |6 E9 E' f( I沒有任何東西？ , M# T' w: `6 B2 G2 k! k
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"It's blank; it won't accept anything when I type." / S n$ r( ~( M6 g( X6 y8 u! ?
8 \6 Y ]& d3 g: a1 F6 h* n螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 2 W- @' l) q) Q. |) F) r
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您是否還在操作WordPerfect，還是以經離開了。 : p- y" ^( W) H7 K' }( ^6 E
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"How do I tell?"
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我要怎麼說明呢？ $ g: Q0 q9 t5 N( ]! r
# J& V, B/ {- V% }% M' y* C: }# @"Can you see the C: prompt on the screen?" 2 i! X& ]( \. ^- t# I/ U! z* S6 E
# Q" R/ }$ b7 j% P7 G( Z你可以在螢幕上看到 C: 的提示符號嗎？ 5 N' M" W; q, r
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"What's a sea-prompt?"
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2 Z" j3 U# |0 a* w' u! }+ a什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & S- c+ g- S: ~, r
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ' z. W- z* L/ j+ v' g3 d! D
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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# T% X% C7 s, G/ g6 p9 v"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" * s% F& F7 h$ h% Y3 z
" k8 h4 J6 k# a4 R7 Y8 k% Y$ |什麼是顯示器？
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; Y3 ~+ O6 x/ ?& U3 }% o"It's the thing with the screen on it that looks like a TV. ; V8 E$ e; E! P1 l
8 F% `! w+ r7 B) l. L, z) yDoes ithave a little light that tells you when it's on?" 7 ~; a3 M0 \/ _6 M( C# {
) D5 n& c! C: q就是那個看起像電視的螢幕，
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% _6 S3 \# _5 L( L* X! B- Z. z有沒有一個小光點告訴你它是開著的？ + J$ D* f* ~& A: c I0 I; {
2 ?' @& I H# J4 YI don't know." % t3 ?1 x5 `' r6 l. ?$ H' r
# i4 Q, Q5 K; c. e我不懂耶。 - W7 V0 ]% Z7 @, H) Y
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"Well, then look on the back of the monitor and find where & M y8 A \8 ~
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the powercord goes into it. Can you see that?" + z7 _, G) j i# g6 Z% Y
/ `$ q+ n" s; i' ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ S Q! D% ?- M9 H% R; @! T
2 q% C( O7 G& Z W* ^"....Yes, I think so." : [9 {9 y; v+ v9 z
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! l( `9 C$ \( s3 V, N
: U/ D# h: `. I, d' G太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 4 l- o, r$ l+ ~) r. Y
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"....Yes, it is." : ?9 ?- x% b* i' W$ V- p
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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8 m* z- x& d T0 q) U: A你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 O3 C/ f( t B: L
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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6 @7 p/ m' ~" w! l4 o: j6 K9 Vtheother cable."
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3 g& L2 L1 R2 z5 Z" F6 x就是了，我要你再到顯示器後面去找另一條電線。 5 M/ e( S( U Y
. j9 s u! a' T1 S$ N; U"....Okay, here it is." % f. _% R6 @. l$ Y$ P Y0 `, \7 K
/ B* E3 {4 i+ T0 Y8 z6 M" a, R$ p6 {! zOK，找到了。
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5 Q$ i: g3 ?/ H) `: h6 y"Follow it for me, and tell me if it's plugged securely into
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6 t4 v3 t; O( ]theback of your computer."
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% q0 h a: b7 ?( K: {7 d* W再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( R4 w$ W) N7 R6 N; k
0 a# u1 j) y* l% S$ B"I can't reach." 6 k. k' E- h( P
( v6 C4 S z2 n6 n我搆不到。
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+ }6 s% S( \, \( \# ["Uh huh. Well, can you see if it is?"
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" T8 [* D. \/ }嗯，那麼，你看得到嗎？ : F2 \3 q- a) U# e9 [# [
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"No."
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+ i- d5 k0 F3 l看不到。 % G( Q5 n0 p' Z1 x4 O& A; M
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"Even if you maybe put your knee on something and lean way over?" 2 o- ^' ^" ^ Z# e+ F' m6 [) A
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." & ^% d9 A( a3 `% P! r
8 L" k8 K* H, D- I6 ?( Q喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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, C1 e- y; h% S1 X; A) [太暗？ 2 L1 i/ P, o$ o* k; A
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . B) w- l0 S/ t; T9 e
1 J0 Z: r& M4 S' b6 Z"Well, turn on the office light then." # P) o7 n! l& @" s! ]2 d* ~# X# B
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那麼把辨公室的電燈都打開啊。 * N* U) X% F5 O- ^
4 b: `, [+ t# I) @* \% _"I can't." & y3 A* k* W4 s3 M( P! Q
& c h; p; `1 W" G' g沒辦法。 $ H& V2 _3 k+ S. [5 v0 R
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"No? Why not?" / v5 x4 K8 V+ j7 c, C' ?
- n! k3 Z3 S# [: ]沒辨法？為什麼？ : o! U5 W0 g8 P6 ~
4 ]: \1 i n6 |1 W- p"Because there's a power outage." + ?0 P. `& L, S
9 c2 P2 W* j$ r" A* g, W+ W因為停電啊! ' C4 r% J3 v; d) Y
2 v- ?& Q( [9 c/ m"A power...... A power outage? Aha! Okay, we've got it licked now.
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" O; f) {# M( o# ]; L% D1 TDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ b4 K0 H) u6 h7 k0 N3 S/ j
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"Well, yes, I keep them in the closet." $ ~+ M5 c- r0 I X. R9 u% k/ @5 H6 }
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嗯，是的，我已把它們收在櫃子裏。 ; P9 j$ D3 E( h# z5 u3 j+ J
% j% _6 e6 V5 |3 ^: Z"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." , o2 {& W, W" A/ I' k
+ b3 j: ]& P4 [8 p- s很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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6 B+ {0 ?- Q7 s"Really? Is it that bad?" ( C1 A, L& |/ Q, M
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 9 T! I# n/ @8 u5 b' r# F
4 Y1 a0 T0 t p& ~喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" o% K" w. J& M6 l: l* M$ O/ }"Tell them you're too stupid to own a computer." 4 \6 Y) K9 [$ f# n0 u, Q
. i. }" [9 u( L- N* v+ G就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
