Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : u0 i1 Q& Q& U4 @/ R
8 I& W* ?1 `. ?+ t# K5 y0 M, W9 S"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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7 a t! S+ R8 s/ j"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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0 w# ?' ]: U, W! s, k/ X我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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6 N5 K3 o7 e+ e; B8 [/ z"They disappeared."
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它們都不見了。 + M x* K' E- p& c2 S' t
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"Hmm. So what does your screen look like now?"
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- N0 _& b( N' o3 T3 v0 H5 {' J& l嗯，現在你的螢幕看到什麼東西？
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"Nothing." * S w( @4 ?2 d1 H0 H
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沒有任何東西。 : x8 ^2 t8 ^8 F1 h: K
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"Nothing?"
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沒有任何東西？ - _2 H2 H( f0 H% V" W& h4 E8 G: J( l$ Q3 H
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"It's blank; it won't accept anything when I type." $ r, A1 B* I. t6 F
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螢幕是全黑的，我打的字它都沒反應。
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) b5 X6 y6 v2 Z; P1 l' W"Are you still in WordPerfect, or did you get out?"
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$ L5 r; m: D. y. A. F您是否還在操作WordPerfect，還是以經離開了。 " T/ {5 n0 C6 M- _4 S) D
5 ~( H7 e% F4 x1 b8 l4 b0 E3 D"How do I tell?"
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$ [' K% N# a- r我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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( s" ~- N ]8 |) b8 M7 h, c"What's a sea-prompt?" 6 r; |8 r6 y ^( V0 p
4 y0 [( g8 x7 L' w; @. J什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 2 H: y; O5 P* z+ f/ t9 P
$ Y+ f* O: e' w; f: P" c不管它了，你可以看到游標在螢幕上嗎？ & _3 d9 {% ~, K7 Q
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 C+ l4 S6 ?) n. q+ p" f& t. Y% F4 G$ X- z
7 p+ l4 {1 t1 Y! \2 {4 o. z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 2 U+ E. l6 H; z5 q
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顯示器上的電源指示燈有沒有亮？ 8 _+ C' O/ s+ ^- ^
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"What's a monitor?"
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$ L3 D3 q% Y$ G8 P5 c/ ^# d什麼是顯示器？
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7 b- h. J' O; r w"It's the thing with the screen on it that looks like a TV. . K8 e) l! }, F. l9 }
$ }7 t, i* L8 M6 k+ s7 zDoes ithave a little light that tells you when it's on?" % k2 Z; O" G, K7 K7 n
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就是那個看起像電視的螢幕，
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5 P }0 h, n8 G8 ]3 j. q* T有沒有一個小光點告訴你它是開著的？
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8 ~5 ?. X- @8 k2 C7 w; o% zI don't know." 9 D2 \4 f8 }2 C7 ?3 [; c
' p2 r8 S! ~6 G- Y0 c3 U我不懂耶。 5 c( P) F* b3 D- j& y
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"Well, then look on the back of the monitor and find where
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' ?( i- X; }& o- U3 Pthe powercord goes into it. Can you see that?" 0 V' Y7 G1 ^5 w' p
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 P* n3 S+ @" W
9 X# v; z& g( |"....Yes, I think so." 8 P1 D! `. {$ o0 A
! }6 }, y" B. y& x9 k是，我想我看到了。 $ J- t5 I- I9 S+ d+ j* H
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 j4 d* z* i2 u3 y太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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5 _/ L; K1 V3 e8 `"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were : S; [1 p* c+ J
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' D( k. J& @5 Y' l% n" j/ k9 r
" K; d0 B9 X+ k( O f1 k"No." 6 W$ M. ?7 \/ J- S5 V* `
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沒有。 ; N9 f% ^- T4 i* f! S
& S1 @6 G2 z- ]( P* ^) `"Well, there are. I need you to look back there again and find
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theother cable."
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1 I8 o4 j9 L! g5 U( w( H就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." , A7 H5 a _* f
* u& W6 s. j, h# oOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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$ y5 d/ @1 _; G# p2 R, l" W& stheback of your computer." & s% ]+ M$ t1 h# Q$ Z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' j, J- L+ E2 Q"I can't reach." / K, z h, s: p1 \
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我搆不到。
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"Uh huh. Well, can you see if it is?" , }3 z" t8 p2 y5 O% w% e
, j/ [) K6 n* V( n% m3 B; f# Q! N! t: a嗯，那麼，你看得到嗎？
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! R5 r( z! c/ n: C"No."
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看不到。 6 d8 @" J/ A8 R2 q7 B$ V# d" ~) x
: Y& }5 q6 r ^& f"Even if you maybe put your knee on something and lean way over?" 9 |) \* m; V: ?5 }( x. F! `* x
+ K6 t# M# x# y那麼拿個東西墊高，爬過去看一下？ % Z, a& d m8 C: S6 |. [4 Y* ^$ x' Y
$ s! C; F- Z2 O"Oh, it's not because I don't have the right angle - it's becauseit's dark." . z5 K: ^8 C5 {# e$ S/ o* p3 k
5 D" |& N; C+ _) @5 C/ r1 }喔，不是角度不好看不到，而是太暗了。
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"Dark?" 9 \1 L2 P+ H- t6 p
0 Y ]1 M' b; C6 H8 r0 o; |" G太暗？
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" [, G0 b/ h# ?/ m2 F! e) Q$ Z"Yes - the office light is off, and the only light I have is 1 ~; M+ j6 q. O: r
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/ y/ `: @5 x: Q1 X; y) c& t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ! X! ~' |: j; r5 L1 F# v3 S
( z9 P, o6 p0 @- U; i' a那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ 2 l$ |1 {" B/ r- o- v5 q
$ B/ T0 I( V% ?"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ [) d7 f# T2 sDo you still have the boxes and manuals and packing stuff + f8 d- s& d/ ^, X! l% h) p) A
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yourcomputer came in?"
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6 X% v" g/ M/ |& Q停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 9 }7 q7 A& \/ f& ]0 {
: j7 u) g$ _3 U# m( d嗯，是的，我已把它們收在櫃子裏。 6 _- g$ A* O* X+ K
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"Good! Go get them, and unplug your system and pack it up justlike - V1 e/ ~6 ^ Y/ l$ P2 C! \
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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: u7 U9 o7 G0 F) \# V就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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; I5 z: b/ S* D" o5 m3 b"Really? Is it that bad?" ' E' ~" C# ^7 @/ t1 ?5 |
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." - Z8 X1 b4 n% J) X- k* h
, G2 N3 k% u/ \6 _) N- s是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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5 T+ G3 B2 F. M喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 f- Z3 O: o9 V
% n H5 H: P( ]6 ^8 S"Tell them you're too stupid to own a computer."
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/ T. ? |2 T9 Z9 _' ]& m* }就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
