Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' V3 A% ?3 Y7 g' V g5 k
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"Ridge Hall computer assistant; may I help you?" ! C8 K5 G% o8 R" I
( l; K' B0 R9 ^9 @& K/ b! SRidge Hall 電腦公司你好!我可以為您服務嗎?
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" X; `! S# V# F# ?, g) I B"Yes, well, I'm having trouble with WordPerfect." 3 A6 [% a3 [, O7 X& c8 d+ o& c
d# c8 d/ F6 c& A是的，我有WordPerfect的問題。 * w7 a6 x8 [4 R9 h. i* c9 J
. V% Q# s& o+ s/ ^4 l a"What sort of trouble?" " M; D$ f3 q3 K) ?; i
* T* J* S# |7 t" I; c您有什麼問題呢 ? ' {: V( W* V B) Z0 Z
( b8 z3 V6 f) @2 r. |4 M"Well, I was just typing along, and all of a sudden the words wentaway." " p! G8 D3 N# Z' L* R. _
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 F' z1 V$ D7 c& q( g
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"Went away?"都不見了。
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8 o2 O- }# ]) O' @"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 1 D- t' k, r. x0 ^" O
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嗯，現在你的螢幕看到什麼東西？
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- X5 ?/ t7 w! |/ I5 `"Nothing." & [ e$ g! p4 X: n- ?& ?
" }( a$ B: J9 _4 q+ \8 R1 K沒有任何東西。
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+ P7 H7 h( @2 l7 j0 `5 |8 ~8 v7 ]. j"Nothing?"
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沒有任何東西？
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3 H/ T! d9 R' e1 M6 |"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ! ]4 ^6 X2 K! S ^& b% K
/ Y4 q9 X4 v' T7 d$ Z1 q8 Z6 O"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ; j3 s0 v9 a |2 P- V% x* \
; p% b. Y* B2 r5 S# J% j, ]- A"How do I tell?" 6 ~) t; p# K/ {9 |
' R6 @; F! P b5 L* ?( y我要怎麼說明呢？ ! w- O; O V! N6 r4 Z
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"Can you see the C: prompt on the screen?" 7 j O8 O z1 c& J2 [6 f
: G* l5 c, b$ J8 O/ P& }+ L你可以在螢幕上看到 C: 的提示符號嗎？ & a8 w& ? F, P& M
- T8 p3 ^' }# ~. k6 G" e) w$ v"What's a sea-prompt?"
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- H) [4 R+ O( u, L什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 {& K9 z- A% r" A0 f9 a1 t$ H
% P: I, N& C* L! W"Never mind. Can you move the cursor around on the screen?" ) J' @# G6 u' w0 j6 b
, a$ `1 O% v# }不管它了，你可以看到游標在螢幕上嗎？
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" p v1 o. L8 q! m8 ~" r9 `"There isn't any cursor; I told you, it won't accept anything Itype." 5 x5 p, J; X2 K1 o- @8 Y/ p( k6 h" d
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 5 O5 H3 `7 s4 z6 b, v4 t7 G: o
7 i# |) e: Y; V顯示器上的電源指示燈有沒有亮？ 5 R) h- X( n6 D9 C) z
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"What's a monitor?" ' c9 ^, Z5 B0 U. ?$ D* M
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什麼是顯示器？ , s# E7 E: ~: Z4 \! r/ [
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"It's the thing with the screen on it that looks like a TV. 7 q9 k0 q0 z6 ~; L" h
" x% @$ i/ U$ T7 L0 F( W7 |Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 8 z' U) Q- M& Y. \& b
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I don't know." 4 u, n# V7 Q# y$ U
. v- `: d3 ]. [4 C8 d5 B0 ]' u我不懂耶。
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"Well, then look on the back of the monitor and find where % d+ {' O6 N' N
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the powercord goes into it. Can you see that?" ! q# p H7 M* }# r/ S5 u" q5 v' `$ C
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , W2 i$ g; {% W: z( O! ? h0 U3 e
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"....Yes, I think so." ) ~& x k0 O# V2 J7 o; Q" ^
/ n% x- ]. J6 P9 ~是，我想我看到了。
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# |+ R3 P' s& u% J- J4 t' `"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " U* u+ P4 R( X0 B7 L, g+ m
+ `: [, D* c( Q太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 x5 Y6 f0 O7 n! E3 _3 L5 Y4 @
n- {1 {3 f% @: v# P- E; q) {"....Yes, it is." / u$ x6 V8 k7 l! l4 T* X( V: [& E. g
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有啊! E) i& T5 `" j$ x2 V7 c" O) O
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"When you were behind the monitor, did you notice that there were
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- y1 L7 H( A/ f/ D9 y- a, stwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ p- S9 k9 `# F. q7 w
0 z- ^- G: y. h6 z) m"No." 9 A( y: w) C8 g+ g
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沒有。
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"Well, there are. I need you to look back there again and find
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2 T. j; _3 H8 O) x7 R7 Gtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 9 {8 |. T* T& t
6 E8 {' \6 E) b' j$ v( {OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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* ?; [( L+ c) F6 D. @( m( E, Ftheback of your computer." / q$ H+ i/ P5 D6 O% @3 i) t
6 W6 g1 z, R) `0 @( n/ G再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! C, o- J1 n6 `% ?) z. k
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"I can't reach."
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/ o! B, o$ r3 K" l+ Z/ H, U我搆不到。 $ U. z3 l0 Y8 P% C r+ D% i" J% I
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"Uh huh. Well, can you see if it is?" / W9 y; V9 g' V# o
+ X" M2 o5 S+ V8 K嗯，那麼，你看得到嗎？
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/ X+ `; o" }" B+ N"No." 3 s5 H' O( X6 H6 F* l; r
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看不到。 7 Q* S1 _5 r- W' C
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"Even if you maybe put your knee on something and lean way over?" 1 c Z2 c' x) @) Y/ s/ d! I
% g6 \4 K* j5 P0 o7 c/ J那麼拿個東西墊高，爬過去看一下？
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+ V* b8 r# `$ y! T9 R% `"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 & f' g: T2 T$ F& t1 o
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"Dark?"
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2 {+ [. I/ W, O4 D( |! O# X太暗？ " a5 u: [0 J$ Z
7 t6 t$ C9 D# V# Y( c! B"Yes - the office light is off, and the only light I have is 3 j. ?8 M: O6 \8 k6 s% p4 I
6 E6 ?# a( x* k. G/ s6 N( ecomingfrom the window." / ?* {* x0 l+ H* n
) O% t$ i7 m! N3 Z& t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 # V0 c1 u* u5 @$ s: H, i+ l- J( d
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"Well, turn on the office light then." 2 u4 }6 A7 Z5 M5 w) P
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那麼把辨公室的電燈都打開啊。
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% W: G3 b6 ]2 ~1 |"I can't."
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沒辦法。 ( p/ h, o8 e3 F/ O: @8 r/ G
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"No? Why not?"
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沒辨法？為什麼？
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; r+ e1 j) {" L& I. h"Because there's a power outage." ) d" l& P1 s/ Y+ ?
' ]0 h; ]6 w0 Q. K# j% p! A因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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& e4 U8 ~* U3 _6 J, eDo you still have the boxes and manuals and packing stuff
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: @: \. P$ A/ h& z. Q" B" l# jyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， . E1 I. M+ u4 n- L( B
# Z) |% O. ^5 `) d: c5 g: n0 f7 _電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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& r) F- W, P7 s2 z"Well, yes, I keep them in the closet." / v' k n' j' J$ \! f
% D. Y' \- m4 H嗯，是的，我已把它們收在櫃子裏。 1 K8 L: M3 ~8 A; h
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"Good! Go get them, and unplug your system and pack it up justlike
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/ g" _ q D. ?$ N5 ?it was when you got it. Then take it back to the store youbought it from." 0 I! P2 D" [4 f
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ' H5 q* v# u2 d; R& y9 ^% ?
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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0 E/ S- N+ ^# A# i2 S1 W真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 2 A; g0 Q* B: Y6 \
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是的，恐怕是這樣了的。 % Q, o( D, | O$ C6 f2 l4 N
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"Well, all right then, I suppose. What do I tell them?" ) m6 H; |- J# ]( n$ k1 \6 O, `
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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3 I v# [( m; e, w2 `"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
