Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" / T" M+ Q: L) v5 e! z( O
+ \3 P; j- T/ g. JRidge Hall 電腦公司你好!我可以為您服務嗎? : d- [1 ^7 C" Q
- }& D _ j/ e# A3 E0 o) m7 r D"Yes, well, I'm having trouble with WordPerfect."
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. O8 J, _) t5 N& t6 H3 {是的，我有WordPerfect的問題。 2 g/ b& O$ O! U* v: m
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"What sort of trouble?" 2 C. X+ w6 }0 c; V5 \3 y$ ]
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您有什麼問題呢 ? % L" M6 F) @1 ~1 d+ _" D: v
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 * H3 l! U- j( _1 y
3 d9 ~. l% `$ }. Q0 o; z"Went away?"都不見了。 ) V* |. {6 V `
7 i! j9 |1 I, e! w"They disappeared."
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它們都不見了。
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# f9 W/ f% E1 L"Hmm. So what does your screen look like now?" 6 d# o# V& P# s7 I3 q
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嗯，現在你的螢幕看到什麼東西？ 0 [0 t9 }* m1 Y; K
' F# R6 Z% }& D, Q u1 k"Nothing." % @' L3 K7 n3 Y) M$ q
- ^$ V9 m" p/ w! H4 Q* _沒有任何東西。 & C x5 y* W( v1 W+ a3 F
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"Nothing?" ) c. }, [( Q: Q( _+ K
: L0 g8 Y& p8 q; r( B沒有任何東西？
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"It's blank; it won't accept anything when I type." + l* I% P2 j! j2 W9 b2 @9 ]/ x
2 T* `% \$ J6 \" @5 r4 H1 v螢幕是全黑的，我打的字它都沒反應。 # _8 U6 E0 M0 S
. Z6 O& X' Z# ]9 @' ~"Are you still in WordPerfect, or did you get out?" % t. v7 c$ s& S& n" C* O3 V
, U) _7 ~) b+ y+ l6 a9 _: j& C: ]2 r您是否還在操作WordPerfect，還是以經離開了。 + r1 ]2 }+ b' L' x
4 [0 R2 l* Y5 N"How do I tell?" . y1 q" f9 d% ^; l3 }
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我要怎麼說明呢？ $ y" T% t; @5 z" I: X% N% M2 O3 a
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"Can you see the C: prompt on the screen?" : t" d" ?9 ]0 M- [% Y% H
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你可以在螢幕上看到 C: 的提示符號嗎？ / | a( v# W# R5 Y, n! Z9 {3 L
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"What's a sea-prompt?" 6 N, g* s2 g( O
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 F- B5 X; S5 k9 M/ \- h
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"Never mind. Can you move the cursor around on the screen?" + V7 u+ G' z5 T, L- L [3 m
0 V5 A2 |0 J% _# l [不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 Q0 a# {* P7 b/ Y4 Z, x( J H
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' W! T6 g( a9 l# i$ |! C/ G"Does your monitor have a power indicator?" % c( E# |) D" M; q
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顯示器上的電源指示燈有沒有亮？ 9 H- {7 w8 g5 s, F' B, M
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"What's a monitor?" 1 W9 B9 g% ?& Z$ I
& b6 u/ o( U. r" g- m什麼是顯示器？
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$ l+ t5 K7 L! t* S" X"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 6 ]8 o, M* p' ~3 }* x `
0 }9 t& _( {& T- F& P2 A. ^& M$ sI don't know."
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我不懂耶。 * c/ l9 Q9 s& ^% b9 C) R
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"Well, then look on the back of the monitor and find where % P* X/ x' M% O- f7 c
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the powercord goes into it. Can you see that?" & y9 E" Z6 e, V' e% U9 S
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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" E5 R! U% x4 ?是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ' ?% m3 Y7 a/ N$ K9 X9 H6 B
- e5 N# {9 \! a有啊! `7 r9 l9 s$ p4 M' b& M3 r- _
: p6 G$ n! N' ^: m1 L' b* c"When you were behind the monitor, did you notice that there were 9 I# x8 g9 Y; d- M* {. b. K. p9 |5 N
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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& ~; A5 p' C. I1 p"No." & r+ c0 J8 l3 b0 e: |% K
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沒有。 % m2 r8 R* D9 }3 l
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"Well, there are. I need you to look back there again and find , n" c& U# L$ V( L6 a7 X, E
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " P2 M3 M4 x0 S W. b% L) H
I k y* Z4 l! Z7 u"....Okay, here it is."
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* _) e. B) H6 ^: JOK，找到了。 8 H2 B$ }3 c$ S) o# H1 H
$ W' z5 ~! l$ I"Follow it for me, and tell me if it's plugged securely into ' b, {/ v* _) v
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theback of your computer." $ E R9 S& ~6 j: L
8 t9 Z3 v/ b& i* R再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 8 n. N M' q, A: {5 f
1 I2 L. G& n ~& l"Uh huh. Well, can you see if it is?" 8 T; J6 M6 E& O5 g8 d
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嗯，那麼，你看得到嗎？
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"No." - V/ O$ \8 [3 J i, A: ^
/ Q, o, u; d! g1 a看不到。 % g9 v) c. v) Z3 s
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ # ] P- D* m+ H" W% y# P
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." : }4 i( P+ z7 Z* k$ p
# O' @" t1 o2 V7 m6 j喔，不是角度不好看不到，而是太暗了。
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6 j: T! [ k$ O, M"Dark?"
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太暗？ d: N9 D, o9 V* d5 ]4 f
; y# V! }+ @- D$ s U3 M- K+ ["Yes - the office light is off, and the only light I have is 6 h2 r# Z6 W+ R0 e- E/ K
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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! {# e) p3 r& _ o/ }( G# D"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 1 B* W/ q' [. P3 {& T6 Y9 |
- W; C9 j' Q. O" f, X沒辦法。
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"No? Why not?" 6 k2 t+ G b* L3 ~9 O$ y5 e
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沒辨法？為什麼？ 2 B; f! ]. Y' f3 f$ B% l/ H
: K$ @- q1 T- e"Because there's a power outage."
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% L5 F4 h* l8 Y4 k( _5 o因為停電啊! $ z9 f' @! n* w+ i
3 H+ v Q% U! R: i"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 0 A! H' ?* A7 l% s) `$ _8 s
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yourcomputer came in?" * }4 ~0 [% f1 i
/ e: p; d' n9 a# \- D$ @: h停...停電？&#@!(& ，喔!OK，現在開始打包， 1 a. U* F& m5 l' _& o; `/ I
/ g* Z# A5 ~& y* W W5 }$ h電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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% y, [: Z3 W/ B8 @6 z/ I"Well, yes, I keep them in the closet."
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" ~+ R$ j# _$ Z" Q嗯，是的，我已把它們收在櫃子裏。
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1 x. ]( G- j6 [; u0 Q! g) _8 M"Good! Go get them, and unplug your system and pack it up justlike 2 e$ n" e5 ~8 S: q- \
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 Z5 b+ K5 _( o
% d& E$ j6 x6 u1 Z4 s; P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 J: }& C* o% y9 c3 C
. a& c: m; ^' j"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ & ?; F9 w1 J4 L( I$ c6 H# r: U0 z
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"Yes, I'm afraid it is."
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5 I# v- [: {$ n4 ?# K: i( Q( j1 N6 z是的，恐怕是這樣了的。
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+ ~% T- T0 _2 a/ y"Well, all right then, I suppose. What do I tell them?"
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- B* a5 g$ Y6 Q- J3 w8 i) t. R; g喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 r1 f, x5 a" r
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"Tell them you're too stupid to own a computer." 2 U. i& J% N: R+ y0 I" u. l
9 K/ u7 K+ P5 P就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
