Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 \2 m7 z3 A2 a3 u: i* u
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"Ridge Hall computer assistant; may I help you?"
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/ g+ q% }) }% jRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 o0 W; z/ {8 C9 H. S6 f& b6 t3 ]"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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5 J8 M* C5 c5 x7 f& K"What sort of trouble?" , ?4 m5 q' S, f7 C" E- [. _% `
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您有什麼問題呢 ? # o p! s/ |: @7 I
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"Well, I was just typing along, and all of a sudden the words wentaway." 6 k' V, ^ t2 w* U8 v6 _
" E4 t( ]$ s; |. a- w我剛剛自已在打字的時候，突然間所有的字都不見了。 8 i8 y0 |. E. r* h; F$ W
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"Went away?"都不見了。
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"They disappeared." 0 O8 C/ Q% |$ N- X/ C( X
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它們都不見了。
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. P3 w' ~' n- I; K( R$ D"Hmm. So what does your screen look like now?"
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! d" R% @+ T& [- J7 S, ~嗯，現在你的螢幕看到什麼東西？
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4 g9 ], g3 I& I"Nothing." 7 x& y$ u8 f: U+ d* O* l
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沒有任何東西。 % N1 B7 Q, B% o' m
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"Nothing?" 7 N u, |* h3 g, j( d) |& N: q& O
) m/ T$ _, K3 Y沒有任何東西？
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7 Q# p$ i# k8 u' M"It's blank; it won't accept anything when I type."
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$ }/ s0 p( g0 Q螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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; W- \0 S4 e8 e, L9 w) z您是否還在操作WordPerfect，還是以經離開了。
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* z7 N5 E/ X5 i7 m# Z"How do I tell?"
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' s- M6 B/ z4 }( d* N我要怎麼說明呢？ 0 `# F- O; `% [# r9 m
$ M3 r! O& Y5 _% Y6 d"Can you see the C: prompt on the screen?" 9 r! D4 R' L- f
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你可以在螢幕上看到 C: 的提示符號嗎？
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! {# {+ g2 m7 E6 x"What's a sea-prompt?" : j. F9 w8 Q0 \5 m! {
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" # p) k) K; E J& o) p1 N
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不管它了，你可以看到游標在螢幕上嗎？ 7 D) e7 J1 \# O* G
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"There isn't any cursor; I told you, it won't accept anything Itype." $ `1 S8 s: [' v9 e" T" Z
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 9 Y7 B S( }+ a2 l9 n
% ^# V) K9 ~3 R- j) ?( F. H! v _顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 1 \5 {# r8 L, @( \
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什麼是顯示器？
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4 s! f, C+ G* A"It's the thing with the screen on it that looks like a TV. * @; t4 o0 o T+ Z0 }3 n- g, \4 X- |
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Does ithave a little light that tells you when it's on?"
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}) o# D' }) Z& |) [1 [就是那個看起像電視的螢幕， * F) @5 b, r8 Z/ l" j9 R8 h+ v
; c8 Q/ M1 R4 ~有沒有一個小光點告訴你它是開著的？
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6 B2 O4 T' P" g& n7 J, k) nI don't know." 2 D2 x1 L% R* E5 ~8 K) P) O
0 b, h/ h) D* k7 W: v9 ?我不懂耶。 9 h, g: ?7 Y8 q. r
, b; ~8 w) Z. C- Z! y5 ]"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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' y) g! f$ W8 T! E那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 Z5 [- \& p; F8 M& O4 V0 m6 j
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是，我想我看到了。 " |8 c0 l: b1 N$ ], W% Q! u$ v3 ~
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 U0 `0 B$ g' x5 N7 \
/ t8 v( k2 f' S& }! I* t太棒了，沿著電線找下去，看它有沒有沒插在牆上？ {) s( e$ h! ^
5 n) }, z2 W* x"....Yes, it is."
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! I3 I3 P: g5 [) a% K有啊!
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9 L4 T$ f9 Q2 ?% [# w"When you were behind the monitor, did you notice that there were 4 {+ P% o& u" g. y1 O$ h4 h3 l
' g" a1 C3 [, `; q( p3 n$ M$ atwo cables plugged into the back of it, not just one?" 6 }8 F, x2 y3 y* ?( |# W6 T
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- d9 x, Q* P) N1 S9 ~) _: c"No." $ B& n$ J& n5 q- y/ B
$ f* \; m9 A1 R, L: f( H沒有。
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, P1 Z% @: |1 { D. \"Well, there are. I need you to look back there again and find
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) U7 q3 Q+ n# s, C# k1 O, ztheother cable." ) P0 Y* T. a% A, o# @/ _5 O
# F9 m3 h! G) }: j. o就是了，我要你再到顯示器後面去找另一條電線。 . X& r- C. a" [$ A+ \- F
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"....Okay, here it is."
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OK，找到了。 1 L+ k: R( Q9 O6 @: _+ a7 G
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 & [1 x) E5 W0 }
2 x" v) S' x4 G/ H7 e"I can't reach."
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7 t k$ W8 ^& s/ d* W9 I6 P我搆不到。 2 q5 n. j0 p/ g8 e; b6 _7 @' @
7 Q: ?$ y% ]! y& r9 M"Uh huh. Well, can you see if it is?" * g7 i$ T4 t- ]4 {
# m0 ?) A5 }$ S' w& U" x+ |7 E嗯，那麼，你看得到嗎？ / ?0 u8 G( u' b) h. s
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"No."
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3 e* s' W; W+ s9 {9 K: K8 B- D看不到。 / t, F' b( b( d1 c5 a; S- u6 ?
5 N. K4 h9 ]8 m$ S"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 2 a+ h t0 M6 P6 ?5 e/ n) l
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' R7 I* s* F1 g& w0 |2 W喔，不是角度不好看不到，而是太暗了。 ( G. G' c/ w, D& v
4 T7 `) u) ?& |- G6 S* J5 d"Dark?" % N$ g, `4 o7 Y
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太暗？ ) a& u! q+ H! F; }, {" m- ?% e# I
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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- p6 g2 K" K: z8 |+ _9 ]是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 E M- r2 c4 w" [$ b
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"Well, turn on the office light then." ' N4 O7 {3 }5 ^* m. g/ g( i. R6 c
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那麼把辨公室的電燈都打開啊。
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# E* d6 F( N: S# j* O+ p"I can't." . J6 w: d0 g7 o/ ^, m
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沒辦法。 ) M# z/ b/ m$ m$ f$ J
, o6 c1 F4 L* s5 B+ b: P& z" f"No? Why not?"
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沒辨法？為什麼？ # i% c: ?3 I" z) \9 v! J1 \
$ X, T3 Y! f# E& H: e"Because there's a power outage." , i6 r' L0 q) ]. }
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因為停電啊!
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6 T; e7 V2 N- B7 [& j+ N"A power...... A power outage? Aha! Okay, we've got it licked now.
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4 Z# ]/ O+ ^; D2 WDo you still have the boxes and manuals and packing stuff ' l2 t# n6 a# X- h
! [; ~1 `3 L- O% Zyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 E' E: ]# }0 y9 s. x( l7 s
/ v3 W. R. Z. C' ^7 \電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 B' x/ w; f) K9 L6 Z5 |5 L2 _
q# {7 L+ H3 _6 g% k' w" V3 d"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 5 {; I' u6 o! v, o
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"Good! Go get them, and unplug your system and pack it up justlike 7 [- ~9 {5 U; v: w" M
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it was when you got it. Then take it back to the store youbought it from." , ~& C+ f! `! }7 ]0 V/ [$ r, G
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 M/ \+ X+ N8 s0 b0 H4 v) P
8 \, J" F9 v2 x( U# O+ ~! s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) H# N- c; x* ]+ |9 C, f
@' l7 r7 h1 ^' h% f1 d# E. G"Really? Is it that bad?"
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2 Y0 K6 M) _4 x4 }; q真的嗎？是它壞掉了嗎？ : W3 i2 N2 t; T0 w' `# @7 t
" e2 a ]' ~8 t' m4 S5 K"Yes, I'm afraid it is." 8 j7 ~! Y2 \4 _
& m. B3 \6 Z8 J5 M8 | w( f9 y是的，恐怕是這樣了的。
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; a/ o6 D4 k+ J0 i8 Z2 J& C"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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- `- u4 _# L+ X4 u* u9 Q# \"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
