Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & J, h8 y; z0 s" S
: b$ V7 t5 h( L' }0 z# H"Ridge Hall computer assistant; may I help you?" * k' r0 E7 v' H# a0 x
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ' g" g! ~7 }5 e; r7 |
( O! G0 [. J2 O* n% r& a) v"Yes, well, I'm having trouble with WordPerfect." 3 @& n7 i0 e7 u5 c
7 H0 V* B6 M2 Y是的，我有WordPerfect的問題。 & ?0 j' Y( Y0 T
" D$ Y- K0 Z* C+ P! F& q5 k* m5 S"What sort of trouble?"
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2 S Y1 f6 B$ S0 P您有什麼問題呢 ? & f! I. ~7 C2 ]
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"Well, I was just typing along, and all of a sudden the words wentaway." ) J2 U: {1 T8 C; Y: ^+ p# t
5 F3 I N$ m9 ?- g8 q. P1 W) w我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 + Y1 Y6 x1 z! Z! {9 S( R/ v$ d1 I
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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% G3 t, }; D2 i9 W) X"Nothing." ! X! i. s: I( B: X% c
% i3 \( B1 H h沒有任何東西。 , z9 l( E1 E; @5 {( ?9 ?% \
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"Nothing?" & R8 N# ]- \8 l# b/ z& P
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沒有任何東西？
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"It's blank; it won't accept anything when I type." 2 ~4 Y; n( C6 q& d* D* Y" z, t! |
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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+ u2 d7 u: n. F( x9 d"How do I tell?"
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我要怎麼說明呢？ : K' M; S4 L: n4 g( d2 p
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"Can you see the C: prompt on the screen?" ) _5 d8 i! `1 P
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" $ W9 F6 j+ Q8 I6 I% U
; c% g) n" R; a! }3 l2 U! p3 q什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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) X" o/ ?1 ~$ G# y4 o$ |( h不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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2 ^8 ?$ _: K+ H& Q$ v* G+ h螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 {8 _! X$ m- g6 `7 l1 s% u
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"Does your monitor have a power indicator?"
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0 W* S6 M+ Z5 y. h6 _& K顯示器上的電源指示燈有沒有亮？
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^+ I( h7 K( u7 p/ _: l"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 2 u: o/ o; n" j, x$ K
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有沒有一個小光點告訴你它是開著的？ ; I' j, l: n. I: |% e
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I don't know." . i% ^. k: h7 s- x% T
1 z! H! g" B- s. P我不懂耶。
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( }/ m4 \6 T8 r# r; M+ a8 q"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" " o: F. J2 e) L* \% P5 A- m
# O: h4 ^5 f$ s( R那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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6 Q( P" M% _4 y- c @"....Yes, I think so." & b) \. r2 N* I3 I g
9 g m' o% l X2 f% O7 W是，我想我看到了。
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& g% B) G- ~% Q g$ m' W( L"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 L% t2 k1 |' k( p4 D/ b
( N4 n" J8 o+ D8 `, g"....Yes, it is." 8 ~6 N% F# _0 Q- D
) W1 Y+ K' a( H+ ~5 V有啊! + D- C, ?4 w4 K, l/ @ W4 a2 C
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"When you were behind the monitor, did you notice that there were * V6 y1 }3 _% k6 C3 U5 T0 P
8 y6 P" }8 _1 h+ q" i. K- ~/ ~& {! qtwo cables plugged into the back of it, not just one?" ! d6 r! \3 O* v' Q* a' `% [3 @
4 t* W" X3 l+ S0 @- _3 M" V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * O: {/ A- D* L" t0 X, j+ r, K! F6 M
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"No." - F m# a/ U% s+ x2 i, ?6 z
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沒有。
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"Well, there are. I need you to look back there again and find 8 o: I1 _, y2 {) n' v
9 F# Z, O3 {: N/ D6 f# btheother cable." & y6 d2 o0 `8 L$ ~" D2 g7 A& \
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就是了，我要你再到顯示器後面去找另一條電線。 & K2 ]$ D5 s/ y% n
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"....Okay, here it is."
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9 p2 q2 X9 q; F! fOK，找到了。 * E; s) r. \, c/ P0 m
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"Follow it for me, and tell me if it's plugged securely into # n3 `: z% Q5 X: C
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theback of your computer."
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' w4 L0 M @: m2 T3 i% `再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' P; m4 P- o& Q% G% \' R, n
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"I can't reach." ) Y2 v- W7 w4 l( y/ g; I
' b- |+ B) p7 _8 m9 [( V7 c4 r我搆不到。 : y) _; E8 G7 ^& N8 K5 D
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"Uh huh. Well, can you see if it is?" 4 e1 `) b9 y! C; I7 K5 }. N
$ c! Z/ J8 o1 U( T4 h$ e$ i嗯，那麼，你看得到嗎？ ! q& ?# E& E/ F# R$ z' F) M
5 K* f* v. d' M6 h"No."
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+ h4 K, A8 T) @# }! l1 c8 n! B) z: Y看不到。 & ]; w7 [. q2 s" a! c
. i# J! ^$ s, I% o6 h) O; r"Even if you maybe put your knee on something and lean way over?"
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0 `# Z3 W9 ~; Y: [) ]! K$ ^那麼拿個東西墊高，爬過去看一下？
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1 Y. p g3 i3 v0 [+ t0 r5 {"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ; u7 K5 \8 J) c }/ g
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"Dark?" 8 _! N, w& F6 l1 E5 y. Q
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太暗？ ' X4 r% J4 l4 s% F
9 Z( ]# m' {& F, f) v0 F3 N"Yes - the office light is off, and the only light I have is : g! L8 e9 t* B8 b2 N. q. i( Q6 h* b
, a4 L! @( K- T- ^comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / L- ~) U/ U+ d* [% `3 T3 a" w: c
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"Well, turn on the office light then." 8 w8 b4 v3 W/ |4 {
" j& ~" `: O# a那麼把辨公室的電燈都打開啊。
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"I can't." 0 E! m. x2 {+ K- X+ B) _% b
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沒辦法。
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"No? Why not?" # ?2 h" X0 p, x( M% y4 N) [
8 Q2 ?" r6 w3 u8 w8 w) P& f沒辨法？為什麼？
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; T" f6 J7 k7 K0 b- i"Because there's a power outage."
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因為停電啊! # ?9 B) g! G H
+ J( p8 ]3 b4 ]# d" x+ P( a( I$ Q" `"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff * n3 v Y# U5 }4 u6 R% k6 e
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yourcomputer came in?" + f' o$ `" D: D, H- a* z
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . u- L0 P) k. T% `# d q% g( f
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"Well, yes, I keep them in the closet."
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- F1 ]! o2 c% t& T( e0 Q嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike # \9 ^: ?5 J3 \' C
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it was when you got it. Then take it back to the store youbought it from." ' C, Z" K7 ]5 g- C7 J+ C
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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* x9 w# U7 O* A, r& X9 }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " r. p& E$ Z. X* G9 @" Q1 N" b
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 0 w$ H" O' M& j. _1 t
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"Yes, I'm afraid it is."
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. j- Y0 _5 Z) L% @3 B; C7 W是的，恐怕是這樣了的。 8 c$ F) {8 ^- @
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"Well, all right then, I suppose. What do I tell them?" ( V9 t4 A. ^4 u" j9 \/ z) s- e
* S: d$ X0 I0 A# j7 I喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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; {, C% H3 e3 K& o" ["Tell them you're too stupid to own a computer."
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, E \: ^7 ^0 U5 C6 m3 G$ x就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
