Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - E" }2 ?# z; q2 s
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"Ridge Hall computer assistant; may I help you?"
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9 L* c9 A2 R5 qRidge Hall 電腦公司你好!我可以為您服務嗎? ! \* x$ u5 F3 {; X4 m
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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6 {. X; Y+ N; B' j( V* L"What sort of trouble?" 8 [7 {: ^& O2 B- x I4 u0 G
& h) _ A' g/ }8 u# y0 R4 v您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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% Z+ V4 E% I2 j我剛剛自已在打字的時候，突然間所有的字都不見了。 0 V& N8 [+ c5 N0 l# N
: w, O) J8 _: Q, Z Y1 T"Went away?"都不見了。
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$ y1 P% p9 C o"They disappeared." 0 E C6 Y' w+ W8 c3 c
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它們都不見了。
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$ n" S/ k+ h# e8 ?+ {1 x1 y8 Z"Hmm. So what does your screen look like now?" " i* y+ ]2 z$ H! L
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." + X5 J& A) O- m) x% Z6 @9 h
* }: y0 f; a3 ?1 x" U0 a M8 x沒有任何東西。
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"Nothing?" " i- W f! O; S- m* O$ P
5 A* [9 P! o$ @7 C" ^2 D; O沒有任何東西？
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"It's blank; it won't accept anything when I type." ) X& G. {! p `
' r* @5 u# G. @( q螢幕是全黑的，我打的字它都沒反應。 # s& g& z, \- J5 b7 A, z2 [2 V) H9 ^
# p6 a& ?+ }0 P"Are you still in WordPerfect, or did you get out?" 9 X/ W8 @- A# r' n6 k5 u
( U& m' A7 }3 Y5 s. v8 r您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ; J7 ^. B# r- y' Z; Q K# R: `
0 N O3 ^4 h: M" X) _我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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7 B; k9 u2 c$ S, c6 c你可以在螢幕上看到 C: 的提示符號嗎？ , l; h' ] |5 O
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"What's a sea-prompt?" ; r% s. c1 J( k8 x& x5 ?4 z% }( q
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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+ P- \1 h" ~, O; r/ H"Never mind. Can you move the cursor around on the screen?" ; u/ [& \+ \- X" A& S
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不管它了，你可以看到游標在螢幕上嗎？
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& J5 g$ h- I7 i6 _0 n& a"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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- _0 C& E2 S. {4 c4 q- Z3 {4 W"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ! A' h% _% b, f0 a
2 G$ l- Q a) U, F& O6 s+ n S) }"What's a monitor?" $ s* X5 \) J: Y6 Y% C5 _4 M+ N
3 H0 _+ {8 @, T1 c8 Z什麼是顯示器？ 7 t S: g# u; A6 k# I
6 ]* p( x2 G) N"It's the thing with the screen on it that looks like a TV.
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/ i S! n4 T$ h' X! P5 Q8 _9 \Does ithave a little light that tells you when it's on?" ' R0 h% }0 A$ E# N d6 p2 G
' c- c+ [6 X$ _就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ & Z3 C1 o3 u4 K" F: B3 N
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I don't know." 0 I+ c' Q) _+ p6 v' U6 @2 e
. m: b) t5 S. E: F1 a我不懂耶。
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"Well, then look on the back of the monitor and find where / x* U' I }- I4 g: T _
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the powercord goes into it. Can you see that?"
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. o+ |4 p7 b+ C6 ~% o5 w! j那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 2 B3 l, D1 G, U. d
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) Z$ D* X: G' r7 I! u2 P
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 K' J' z$ l- X% S2 d( e# g
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"....Yes, it is." $ J$ T) H" g) p3 i% w+ X9 P M5 ]
. V' [+ Y. c+ G. o+ N- j& R9 O4 d3 O有啊!
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5 X7 T1 G/ z! o2 q! k"When you were behind the monitor, did you notice that there were 2 h% c; Z5 a" _, H: X8 r, H
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ a2 ]4 W; U. _; h" d0 ~3 }6 I' p
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"No." + ]( h# K$ u s
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沒有。 6 W8 t% S6 W X5 U8 O
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"Well, there are. I need you to look back there again and find * P% M8 l& x+ o
* K: l, q- U# Z' X/ `; A" Y$ ttheother cable." % Q* [5 }) Q# \5 f+ y m
, W7 e! v' q7 q6 f) F8 j就是了，我要你再到顯示器後面去找另一條電線。
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]7 R) J. Z: b"....Okay, here it is." ! r3 [7 ]5 g b
1 y5 {; B- v4 G. xOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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/ N* [2 ^% U3 _% J' S再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( k7 Y' r( p6 @! V" u
# h# ~* e- ]2 \. M1 P& g"I can't reach." # t. ^; p( n$ A( N
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我搆不到。 & A; i4 w6 [7 F2 Y
. s* C; b" ^; k9 K# P"Uh huh. Well, can you see if it is?"
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1 D. N4 u8 R4 B4 G, y0 [/ |嗯，那麼，你看得到嗎？
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. W- r0 q0 f9 q"No."
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看不到。 - N$ F% c" E) F( P
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"Even if you maybe put your knee on something and lean way over?" % c$ k% H1 ` B3 M6 e1 f6 M( J. N
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那麼拿個東西墊高，爬過去看一下？ / _- G/ w" ]6 F8 \- V/ A6 N
) M% G; R2 b8 Q$ i+ b0 Q6 ?3 G"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! B8 A# ~' @# |/ I; t
. L5 D3 g, B- n喔，不是角度不好看不到，而是太暗了。 5 `$ J' J# w, u
' \/ U, x; t0 X* j"Dark?" 6 ?. W, A. g. [4 e) q3 E* P
* N8 _! ]1 [. G' Z6 M; x太暗？ ' m S0 h" R4 E
2 U9 L' l) p8 Q2 N2 P% M' }8 t6 x"Yes - the office light is off, and the only light I have is % T- n1 W2 e6 j3 U" _5 k5 }; }5 u
' K$ i7 R5 c* c0 z( i F9 i- ycomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + V/ M9 E j- m4 ]! }1 h
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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' [+ u. c9 ]/ g9 T/ R8 s7 Z% U"I can't." 1 v+ O9 e7 l" z! E( u+ t- P$ c
* F% ~, x2 i- |沒辦法。 . S9 J. [; z8 z. W9 J, u0 i8 W
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"No? Why not?"
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沒辨法？為什麼？ : [5 X1 O( T3 R f6 a# w
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"Because there's a power outage." $ `( U; A4 Y5 H( {
' r I% E! h& e2 k' ]' C) z因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 2 V4 W% d% i# A# p8 Z- e
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 4 m& p8 q2 ]& o: X8 R1 i9 N0 a3 l
7 o" a9 ], V+ s; `3 @6 w6 w嗯，是的，我已把它們收在櫃子裏。 . }7 w! z# r G9 v& }1 Z6 {7 w5 H
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"Good! Go get them, and unplug your system and pack it up justlike
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7 K6 Z7 P5 o; }! W' }2 R0 Zit was when you got it. Then take it back to the store youbought it from."
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+ t2 p6 Y2 D7 q! f0 U) [很好!去把它們拿出來，然後把電腦搬下來包裝好，
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# ?! K7 N% p: M4 W0 i5 k% `0 a就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 K+ `$ Z' {$ s, ]) q% G9 a1 ?
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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9 G. k3 @( J0 a* Y0 X, L' U"Yes, I'm afraid it is."
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2 b* J0 J p4 P+ n/ m+ X7 |+ U是的，恐怕是這樣了的。 8 y+ C2 ~" J: Z% O- n- K
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"Well, all right then, I suppose. What do I tell them?"
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& ]0 V8 x/ F8 k7 {2 K0 z+ |. B; V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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& X/ F" j% x# D {+ w) Q2 f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
