Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 - p7 ]. L% ?9 \. }/ t5 E. A
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"What sort of trouble?"
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您有什麼問題呢 ?
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% ~; R" l* d) X* T" W"Well, I was just typing along, and all of a sudden the words wentaway."
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2 r( S* T6 ^3 [/ p- F5 C我剛剛自已在打字的時候，突然間所有的字都不見了。 6 r# D* b6 i& J$ n9 H8 X! P: U9 G
; T- \# N# |$ b% Q: A"Went away?"都不見了。
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' E/ R I4 j$ U* _% q4 E"They disappeared."
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; P$ ?* C/ i1 u+ Z3 e6 C' O它們都不見了。
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. X: L' H0 A$ S+ F% q+ y7 s* t5 z"Hmm. So what does your screen look like now?"
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% S* X. p( R4 s; J嗯，現在你的螢幕看到什麼東西？ ! r2 R* h0 U6 f/ }) f: ^
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"Nothing."
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5 F: v% q$ I4 b6 c7 x. j. H沒有任何東西。
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"Nothing?"
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沒有任何東西？ : Y+ K# V1 v7 p' `; f# d
4 l' Q* Q, I6 {. O( Q, z"It's blank; it won't accept anything when I type."
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6 n1 P4 x& k0 I5 q, V. e! H螢幕是全黑的，我打的字它都沒反應。
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8 L& h/ m) ^' g+ p* [# G Y1 b6 i"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 9 r% {" d8 s0 m) ?0 m7 n
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"How do I tell?" " J, P8 @! k* ^, t% b2 S& P$ l
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我要怎麼說明呢？ ' `0 A2 b" f! B0 }1 R7 x9 m
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" F) a5 T% _ ?! S4 L
8 q# O5 z$ g! \1 _. s什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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x# J+ m2 G% R5 p- Y. }"Never mind. Can you move the cursor around on the screen?" 5 [; p7 N. _- D2 |
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不管它了，你可以看到游標在螢幕上嗎？ 4 j8 S! ]" S; W+ S" U0 s
" R; ?7 Q) K5 f [2 d"There isn't any cursor; I told you, it won't accept anything Itype."
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; _- Y0 O v1 u# D螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 F. r9 C" \( E( O8 U4 L0 A- s, u6 e
+ t+ I" x. @: h"Does your monitor have a power indicator?"
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2 o2 _( f# A$ S5 c0 W顯示器上的電源指示燈有沒有亮？
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8 E$ p! T) R/ _; J0 h"What's a monitor?" * P8 ?. {9 i z9 Q1 v) H
* g5 k I2 [5 ^7 p1 h- F8 X2 L什麼是顯示器？ - l, n; i4 o& Z, n+ E+ ^* g% ]
/ Q9 c# i& c& Y# ?$ n, v% Z"It's the thing with the screen on it that looks like a TV. 9 }! c! u% n( m
; `" {! [! z4 M- e# z2 rDoes ithave a little light that tells you when it's on?" & g J3 g) [9 u0 i) C9 m
2 Y/ c% l3 w% {8 m就是那個看起像電視的螢幕， " y' L" I7 l: K" j8 Z- h- p
3 R* S7 J) q: [! q: }/ B3 [有沒有一個小光點告訴你它是開著的？ Z" x) S8 `- t" s( G
2 C |$ r9 g% J% P' |I don't know."
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$ e+ k$ q2 A/ d9 a' o7 R- j我不懂耶。
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"Well, then look on the back of the monitor and find where ; E# z. u/ d6 m; B" |
' c( `. p9 v- D+ zthe powercord goes into it. Can you see that?" " j. t1 s7 g, f1 z
; T5 m: @- o* v4 H那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " R3 |. I3 x6 M0 @. A" }3 C
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"....Yes, I think so." , L# }1 n0 M$ g2 `
0 |* j6 D# l; t# g5 c$ B5 b是，我想我看到了。
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. d7 |2 _( n1 g: ]: y7 E3 b"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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. t; ]' U* m4 d2 ?- t6 m0 {: `4 r太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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[, r- g0 M% }- S"....Yes, it is."
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: o& y; g. T* y* |9 M) Q+ I* z有啊!
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: u8 |8 u: I e( n' K"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" & @2 `- x S4 V7 F* F
+ M: d+ m0 g0 J2 _4 _你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 3 w4 N" T2 H& ~+ c; a. b2 c) S1 r: g& C
% n7 b+ @% d9 l6 R X- W% o; k. y沒有。
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"Well, there are. I need you to look back there again and find & ?$ E3 j6 ]# n9 i! @5 ^7 C- e
$ F, @% N( x, @% V) atheother cable." * b: A" m v3 r5 p' a
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就是了，我要你再到顯示器後面去找另一條電線。
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$ B5 v5 s2 t( d. G"....Okay, here it is."
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OK，找到了。 + x* A2 H+ T) N
: L x' p8 m3 O$ B. l5 z2 y"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." # X6 t% {2 M/ T4 o2 ^# z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 & @: N- A* E$ h8 R
' z! F6 V/ O A, U, a) Y"I can't reach." ' J6 p& |5 {* o) c8 b+ _0 m
# t) ?- \9 ?5 |4 {( }我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 4 ]; u9 c+ ?: D- i: \' b2 w
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"No."
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看不到。
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7 V: V$ |/ T6 Z& R"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ , c, q, Y4 }/ Q: C" J
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 y1 s% p3 j0 @1 j, K
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喔，不是角度不好看不到，而是太暗了。 3 z I$ L: S2 f k
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"Dark?"
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太暗？ 4 q; j, e1 V, {8 z; x* M" \3 i, F- g
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"Yes - the office light is off, and the only light I have is
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; G% J! p$ m4 l% [6 tcomingfrom the window." $ `! l' j1 p3 p6 U( S% B
[, i; \+ U$ [: E1 p7 {) U2 E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) u2 [- N4 g, l9 H r. `1 [7 Q"Well, turn on the office light then."
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8 A: f( ^( ?' W那麼把辨公室的電燈都打開啊。 4 X4 p2 Y" X, U0 t
# n1 Q8 ?3 [- P( r4 G3 b/ i6 }"I can't."
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% [% C3 S/ C6 L" B3 i( [& [沒辦法。
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6 m3 c1 N' t4 ~/ O$ K( L"No? Why not?" ' M" p, S9 z2 j' D9 m4 Q* H
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沒辨法？為什麼？ $ T# M% F9 Y, O' {; Y) z8 r& H
9 C1 l. M6 C6 @; o" t"Because there's a power outage."
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因為停電啊!
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% E' G- i2 ^3 x* w"A power...... A power outage? Aha! Okay, we've got it licked now. 6 Q, G4 A1 x' \' r. q5 Z
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Do you still have the boxes and manuals and packing stuff \0 g% _, ? W) A8 y) s; w
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yourcomputer came in?" 6 S( F' Y+ G) z" G, o
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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% b! Y$ s7 @0 S% c) X e5 y! J" |電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 S3 s, D9 ^1 o# x
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"Well, yes, I keep them in the closet." ( ?& r5 y5 k/ F5 e
: C( U) Y( H& |+ v) a2 C3 L2 A W+ X' Q: }嗯，是的，我已把它們收在櫃子裏。 r: L1 c- D& d% Q, F) t
3 s) d7 s; K4 M! ^) P) V) b% A"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." $ x- a4 C3 {' A/ W" }1 A
& y( \: g, |, S ~* H4 u8 g很好!去把它們拿出來，然後把電腦搬下來包裝好， / _2 P" L9 z( o8 a: k
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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7 ?1 b4 x$ ^4 Q/ g' M: }, n"Really? Is it that bad?"
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) H4 W# u- Z# \* ?! x0 U真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ; ]* u; s$ b6 Z/ @. D+ E5 k4 l, x
- s* _9 T; T( W" e是的，恐怕是這樣了的。
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# l# @! C- q. `. I w$ X"Well, all right then, I suppose. What do I tell them?" " o2 H, g: e6 g0 G
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( {# E; g# ?8 J& b9 a
) }2 v5 f4 S: [: b) ^( k"Tell them you're too stupid to own a computer." 6 V. ~9 {% ^) A# L7 B, n
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
