Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " G# d) ~" K% C1 d
3 s8 V) {9 D- ^3 n"Ridge Hall computer assistant; may I help you?"
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; j; \- h" K& E/ eRidge Hall 電腦公司你好!我可以為您服務嗎? % \# w' X$ S6 q0 f9 z+ q1 M5 _) N
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"Yes, well, I'm having trouble with WordPerfect."
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8 f: K# v& n" C% I; r9 A4 I是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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. O4 C0 {( p1 a( K0 Z+ P. Q$ l我剛剛自已在打字的時候，突然間所有的字都不見了。 2 ^! L4 E. P/ }$ q c/ c
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"Went away?"都不見了。 . W' A1 \! e& S. }8 g" J
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"They disappeared." ' P4 c/ n+ C8 j9 ?& b
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它們都不見了。
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* J: {5 z* H. `$ C"Hmm. So what does your screen look like now?"
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3 N" R* W+ j6 h3 ~- o嗯，現在你的螢幕看到什麼東西？ 0 L# b+ K4 \! m$ D
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"Nothing." A- A) A& S+ O0 R3 u
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沒有任何東西。 # B; `+ o" C; t
0 j$ O4 ]8 V9 O6 X"Nothing?"
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& [) e; b3 ~% h+ J/ g0 }- s- X沒有任何東西？ . Q1 R# c- I6 P# m/ H
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"It's blank; it won't accept anything when I type." 8 L2 x% t: z6 n& G& G% R2 t
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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) l* O# w) F4 ^2 f& c" ]我要怎麼說明呢？
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. \' j5 h# m. I: }6 C5 c/ S"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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: H% F* m8 `9 {* a+ ]"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : {' q0 w$ f& Z+ \
! u+ Y0 t0 t/ g2 \5 v"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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5 {/ F+ z8 }' H2 o5 \( V8 g1 [) w2 ^0 C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ A3 [, `+ j: H' \3 F: x4 \
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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& S2 E- Z' x' g"What's a monitor?" 8 k3 J: G# g, }
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什麼是顯示器？ 5 c* G; f' [1 r; _/ ^3 M: v
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"It's the thing with the screen on it that looks like a TV.
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2 S9 u2 u! L0 L8 s2 B2 H! PDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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6 F& k; j& j, s; E: v: y l6 b有沒有一個小光點告訴你它是開著的？
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I don't know." 6 {; H }9 P+ Y7 K# ^: j
! C/ [& u; c1 o. }# W我不懂耶。
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( I) s7 e% e8 r0 G! b& Z+ r& \"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . C; I F9 g. ~! m6 _8 D# \+ \
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"....Yes, I think so."
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是，我想我看到了。 ! r8 T) i; m6 L7 c/ [& o
; Y/ p4 O4 x- k- ]% E2 K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." J' ^! H* r8 V- M9 S- \- m$ K
! }: {7 W6 G: j9 T* ?1 i太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." [8 A( x; M( i: P" q i# o
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有啊!
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# E1 e" p1 E" T( ~' ~$ }"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ; B0 n) t# W( @6 p
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 b2 c* G: }) g1 l/ N; {2 Q. h# v
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沒有。 7 U5 F* y, F4 z( {3 U( {( D
* @; t! K; Z }& f1 Y"Well, there are. I need you to look back there again and find 9 {( `2 W. U+ p1 ]! h1 P
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theother cable." : H8 q$ Y: {% C
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就是了，我要你再到顯示器後面去找另一條電線。 % L% E y& Y' v6 I3 K; A
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"....Okay, here it is." # v& A3 B4 T* K6 [' y5 y- l, H) y
- Z" Q3 [+ z# [. h, x2 x2 kOK，找到了。
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& p7 g# x; m5 c9 G* P! n5 @"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." / s( u: ~5 d' J" l
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 " g2 [- T1 G" S% t- S3 b
) [* G$ b" g, X8 E, M4 z# E! P# `" n"I can't reach."
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' ?7 R1 ]: D" t8 T' {我搆不到。 / e/ l' D6 _" c: ^+ l7 c
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"Uh huh. Well, can you see if it is?"
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/ q9 p5 h0 _3 o& W3 C& A嗯，那麼，你看得到嗎？ 5 \) q, x9 B9 ], `( V
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"No." 3 ~- q6 c* R# ?9 H [9 \
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) g& q. D! O0 B! C4 W O: J3 ]"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." : B+ q4 y" a! s5 G' b
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喔，不是角度不好看不到，而是太暗了。 , h" d* T- ?; m* r6 o" {& U# c
( o( m# f% r, \"Dark?"
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太暗？ 2 P0 O. y+ `9 M1 O
8 x* F$ x$ X; I3 Y"Yes - the office light is off, and the only light I have is
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8 m; ]) L* b: e# \0 b7 i( s" E; I: hcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' B) D$ P! K) f( b# N1 Z
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"Well, turn on the office light then." 4 G* u. J, F9 ?% e! Y
+ x, y6 V1 Z0 w) C那麼把辨公室的電燈都打開啊。 ' F* b: H6 J* c7 `! @1 c9 l2 p
2 |/ j8 M( C/ f"I can't." ( L7 m5 q' J5 w2 z
; I6 I9 ^) G D$ z沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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7 u1 t: q% A9 f3 M! ~"Because there's a power outage."
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- L1 X& L. X# x2 r因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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% p; E; x8 O0 b$ L. Z2 e7 dDo you still have the boxes and manuals and packing stuff : |1 F8 u6 k( @1 U
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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' ^( }- j8 Z3 Q7 }) E0 O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ( s N% s6 h7 ~: A! }! r
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"Good! Go get them, and unplug your system and pack it up justlike 3 x4 N' S) t6 H: c1 x+ t) t9 A3 m
9 u5 k" N p0 |) d$ @it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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' W, B. R: x+ ~7 E A P2 Q' r就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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" g3 L- Z/ \( e ]& i; B"Really? Is it that bad?" - e+ \4 h0 {4 x! x
. @( A, K' r2 o2 G9 `. _真的嗎？是它壞掉了嗎？ ( E0 y k# X7 N
: [! g5 x; U7 |6 Y4 R( Q" z2 t; S- z7 i"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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1 a! g1 P8 z* O/ f4 N, [( Z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ / Q3 [, X) S' O" q+ i
0 ^3 i4 m: u; ]& N0 J"Tell them you're too stupid to own a computer."
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4 ?! m- h# G a2 g: s; P/ L5 w# Q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
