Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % K4 s1 O( E* b( ~
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"Ridge Hall computer assistant; may I help you?" ' I' [# c" V+ R+ F) Q- K5 f# l$ b
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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( ]/ ]; _5 k, T2 n- D/ @" T0 @"Yes, well, I'm having trouble with WordPerfect." + p# t/ y7 b% Z$ A6 l! H5 h% D3 h
$ V: ^" F7 e: Y7 j+ k; Y# ]是的，我有WordPerfect的問題。
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4 [: N# k5 P6 l# ~"What sort of trouble?"
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您有什麼問題呢 ? * ?) Q0 d' ?" x' ~) Y
3 h$ `' J, F6 `( I# [9 H5 U"Well, I was just typing along, and all of a sudden the words wentaway."
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) O! _4 p* U4 `7 J8 V我剛剛自已在打字的時候，突然間所有的字都不見了。 ! X. B) O# h- u
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"Went away?"都不見了。
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, ^) A" I0 b; D1 |5 d"They disappeared."
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它們都不見了。 ' ^! }+ K0 v( q+ ?4 G
) {& O, h6 h# h"Hmm. So what does your screen look like now?"
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- r5 D6 b4 {! G/ b: Q嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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w6 t8 R7 _4 n; t; u8 v. Y沒有任何東西。
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"Nothing?" 1 Q) R# ~4 n7 P# I
- E, R( {7 g4 ~9 Z, E2 r( H# D沒有任何東西？ # [* g; T ]. n$ }) |" i4 E/ I
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 " |0 q" O, T: P8 L. A$ a3 ~
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 & Z6 `2 H c* P4 S$ H
1 `0 u: t) A; f5 G2 |"How do I tell?" : X8 \4 S/ F4 l
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我要怎麼說明呢？ * n. q/ C$ Q% M: w# D
$ }% g1 r, m8 \. L& }& v; L% @"Can you see the C: prompt on the screen?" ' E; _& s3 `% z
2 a" r: e i' F0 F0 e4 f+ t8 T你可以在螢幕上看到 C: 的提示符號嗎？ ! I: Q" _. Y' o: i0 H0 D
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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$ }1 M5 i/ m- q' y"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 7 V5 s' i# ?6 m" W, k. R
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # ?6 W' I B8 i
+ g) G1 D1 o: N# P, C7 ["Does your monitor have a power indicator?"
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4 L; J4 b! D" J- _. k) k9 b* O顯示器上的電源指示燈有沒有亮？ 5 f" E! M9 j4 j' ?+ l
4 F/ `; [+ O* Y( ^# l8 ?"What's a monitor?"
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$ F5 P" X; u G) f什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 5 V0 b6 Y" \6 f. h& M
+ y" g/ s& O+ v ^1 E. I, |8 hDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 7 _( l2 y: |- P# q2 n1 D
5 B% k9 q8 \3 j我不懂耶。
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"Well, then look on the back of the monitor and find where 5 w" O0 ?4 u8 D9 T
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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: B; o$ y" z# w# q"....Yes, I think so."
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是，我想我看到了。 5 f9 X$ |. N7 M; `/ y! T+ o V
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( j+ N0 X3 b8 V( T
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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( n% M! n8 c6 x2 S1 a7 ^% Q"....Yes, it is." " H5 x" E6 Z& H+ H+ D2 h4 U
8 E/ e& m' j0 i有啊!
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( i/ Q$ Z' A9 Y$ I& I) @"When you were behind the monitor, did you notice that there were & G3 `0 y0 C! y: h1 D
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two cables plugged into the back of it, not just one?" ) W1 Y' c7 O) d6 P+ W7 o' S- y" _. h$ U
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 n/ {( q% ?" l3 G0 s& n: d9 m
. l3 b+ f% w1 Z f& v0 p"No."
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沒有。 : g2 o& W: y2 Q
7 _" ~; n8 x' c' d' [- c1 u5 R: Q"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 n* j' o- O4 O" D
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"....Okay, here it is."
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OK，找到了。 ) D8 U! ^% P" @5 ?
( l6 q5 V6 P3 f; E: B+ e& l3 N"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 , }+ c. _, U4 @% x
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"I can't reach."
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$ R& R* |9 k, y8 Q. W( W, ^我搆不到。 0 B6 l0 g3 W7 M4 x- I
5 f* q3 z5 v' b4 i( N- I"Uh huh. Well, can you see if it is?" 8 t K) t, ?* u# h# o( R
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嗯，那麼，你看得到嗎？ 0 q; K& {. Z2 `3 U' U. u
; O6 K7 _7 Q4 h$ b# }7 p8 R"No." 5 f- c( T' H d; U8 v* x5 M; q+ {7 v
/ B) \ _) G. T, g看不到。 / ~5 |5 z, u( ?
* L# E( B! v1 G' o9 K0 y u% T"Even if you maybe put your knee on something and lean way over?"
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8 z& E, H6 A' f5 K那麼拿個東西墊高，爬過去看一下？ 6 Z* l& s3 m/ ~$ B; [' j/ K
" T% I& E9 Y6 ?& V"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 8 N; s4 `; h$ H1 i; R
7 M+ r0 O) v' U" z( a8 \- s8 r8 U& C太暗？ : `' U' I6 D. c8 ]
- q- S6 C/ m- o! r f7 o. X$ ?1 s/ Q"Yes - the office light is off, and the only light I have is
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6 e* E/ K# t1 f9 w: \: K2 P; @comingfrom the window."
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/ ]3 Y+ Y2 A3 Z/ l3 y# m) Q/ ?0 |是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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0 e) A+ Q/ {8 J; N! l* K0 }那麼把辨公室的電燈都打開啊。 ; a0 d: A5 X* q O- S2 Y
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"I can't."
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- x/ G0 [3 W/ @, Z8 F沒辦法。 - @/ ]1 ?( r: D+ D) c* c$ y" A
4 S6 _* @) h$ m5 d; o"No? Why not?" 6 m9 }& i. |- U4 _1 j
5 V# k, z1 e' F+ m- T9 L0 [9 O8 h沒辨法？為什麼？ 2 G; ~3 Q/ X) K! e
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"Because there's a power outage."
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! \1 R4 b5 ]* t% K1 I7 K) \3 [, N6 w因為停電啊! $ y+ K+ {% R$ {
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"A power...... A power outage? Aha! Okay, we've got it licked now. / B6 N$ [! j8 `
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Do you still have the boxes and manuals and packing stuff ) Z, m' T# j7 ~. k3 i2 H4 o
* a5 U) D" V& [) V5 u6 |yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ! i4 o" C% E* B. a* g/ h
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / I% b3 L4 U" G6 u* P: y# ]! s
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"Well, yes, I keep them in the closet." 5 u' L) {: }. y. b: Q; `* q
6 k) d0 \, s1 G1 t7 O; H2 ]2 i% t1 I嗯，是的，我已把它們收在櫃子裏。
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" J& ^( X2 I+ ?: a6 z! M: U" `"Good! Go get them, and unplug your system and pack it up justlike
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* j' n- u; A1 M. d( k" s. Tit was when you got it. Then take it back to the store youbought it from." ' F# d8 m* M7 O) i: m+ W
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 n8 ~6 p8 {9 W9 e# ]; V& w
7 r( K; V6 r( {4 F; Q" g) t# e就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 X, N6 Q9 v6 `) C, {6 M" D4 a
) r/ p7 W! ~- q, ^"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 1 H9 |+ u* i# e8 N, x
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"Yes, I'm afraid it is."
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+ l' _2 g& x! m/ u+ x# f是的，恐怕是這樣了的。
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3 S2 m* V- ?/ g8 ~( n1 W5 u"Well, all right then, I suppose. What do I tell them?" 6 U( d1 {; c( @" ^) T, @
! l) n3 l( B" y, f喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! a$ m0 w2 u3 C1 a& C
. z4 x, b* S0 v u8 P"Tell them you're too stupid to own a computer." 6 N% |' ?; U# @
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
