Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 ]2 k4 W! X3 _# c' d"Ridge Hall computer assistant; may I help you?"
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* b0 O. K7 [# O6 H2 sRidge Hall 電腦公司你好!我可以為您服務嗎? . i; x6 f8 z* c3 z/ _2 a
- O% C" O( o7 K1 i4 d; B"Yes, well, I'm having trouble with WordPerfect."
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/ W) e7 p7 U8 J是的，我有WordPerfect的問題。
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"What sort of trouble?"
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% B2 N0 I! s3 Y1 J3 I& C您有什麼問題呢 ? 6 _6 y" N2 `% N$ s
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"Well, I was just typing along, and all of a sudden the words wentaway." & u2 @+ w/ {9 `4 P! d I1 v
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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r$ @, f5 {. N7 ^"Went away?"都不見了。
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"They disappeared."
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1 i. K2 f; z6 F6 {& Y; N; Z3 A; H' e& r它們都不見了。
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"Hmm. So what does your screen look like now?"
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( N4 N( ^1 g* j; o嗯，現在你的螢幕看到什麼東西？ % `' R0 L) H/ B
0 `# ?3 k2 l9 A( \"Nothing." 7 F: z# g1 O# a
# P1 g) z' [. n% e沒有任何東西。 0 I$ k2 M+ Z; |5 B6 F$ q; e1 l
6 A; d3 D7 n" G D. w6 A8 q6 c" J"Nothing?"
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沒有任何東西？ 8 x0 Q7 k+ d. @ I" S5 v
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"It's blank; it won't accept anything when I type." 6 i0 b3 f8 L1 U) j
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螢幕是全黑的，我打的字它都沒反應。 4 E: x4 L8 D3 }3 ]
" L+ i5 g- o% ^5 ^"Are you still in WordPerfect, or did you get out?" 5 l& r: y% w( S- L
( J" q8 [+ r; o您是否還在操作WordPerfect，還是以經離開了。
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4 Q9 V5 O. b8 _/ e' l1 J' H' e; e8 `"How do I tell?" 2 N( x; H4 _& c+ W- H$ M% v; Z
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我要怎麼說明呢？
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/ f1 |" L8 H5 w5 c7 Y" v7 A"Can you see the C: prompt on the screen?" , |" \" z" q @# U! f
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你可以在螢幕上看到 C: 的提示符號嗎？ # @% L E1 ~2 O6 d% h
?: ?$ F# e d7 J"What's a sea-prompt?"
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2 p9 i% k- [6 Q7 w& k什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ F; O8 i% q% a0 `
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"Never mind. Can you move the cursor around on the screen?"
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7 ?6 |. V8 j5 V8 x, I不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 8 B. B- p& x* J- P9 l" [/ G
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 3 k# l! g) `, S( g
! l/ [& Y$ g |0 l) s( ^6 }2 T( Z顯示器上的電源指示燈有沒有亮？ , Z. ^; c' |& C2 v
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"What's a monitor?"
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什麼是顯示器？ * b0 }* i3 x8 J+ D
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ' l, I& n; P$ P- `6 a
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就是那個看起像電視的螢幕， 2 J% Q/ j+ r6 R! g5 `: F
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有沒有一個小光點告訴你它是開著的？
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I don't know." . F5 L# w# a. [, m' {
5 R& }: i* c7 c$ C) U% G$ o我不懂耶。
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( P( P! e% S) ^4 U"Well, then look on the back of the monitor and find where
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9 t0 Y5 S) N- T1 U, c4 ?& othe powercord goes into it. Can you see that?" & `" f p7 O S
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 m7 i0 N' H4 E' R/ W- J
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"....Yes, I think so." " I' I9 w- S& ^8 c# ?# J
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是，我想我看到了。 4 T8 z1 x% x1 }. ~' P5 z2 l7 o
$ G$ N, V1 l/ n5 c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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: n! k9 S; @- I. ^* K有啊!
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"When you were behind the monitor, did you notice that there were 8 Y' z7 @' b m: u3 {1 \- v, w
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two cables plugged into the back of it, not just one?" " v+ ]6 d' e' v5 L+ U
8 Q) N" ]" z; ^ A/ I你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 4 ?9 ]& N; j) O/ a4 ]
* N @. o* v, B5 J4 O( t6 U8 z沒有。
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"Well, there are. I need you to look back there again and find 8 e8 ?% x% _# q6 _ g. U3 H
, e2 A7 a1 H$ e* q% h: jtheother cable." ) k2 \' `; {9 {! o# i6 T
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就是了，我要你再到顯示器後面去找另一條電線。 $ B# O" @3 B5 w g- v" [
! |: @8 ?) X% w; x/ ^6 J/ O"....Okay, here it is." : b) N! d# e2 f- Z/ b
0 b0 P2 o O7 E9 `" _" m: `% fOK，找到了。 ! q. C A f# x0 a3 X W
5 v U- @" n3 q7 H7 ~9 Q1 Q"Follow it for me, and tell me if it's plugged securely into ' s4 G: d) w. p$ {( [) t* T
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ l6 o( ?" }, n6 {2 C& N( v
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"I can't reach." , K0 o+ a/ y% ?6 s/ h1 u0 D
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我搆不到。 + l$ P* j. j" m
5 `" e6 L, l9 A0 V& ? K! G"Uh huh. Well, can you see if it is?"
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" c2 v3 ~" o4 X1 [$ p9 |, M嗯，那麼，你看得到嗎？
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. i. s: L9 V/ s) F# X( ]' ~6 `% Q"No."
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看不到。
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8 X8 ~. a5 s' j: J0 g5 C5 N1 Q M"Even if you maybe put your knee on something and lean way over?" 7 n' _) T! d3 J; g
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那麼拿個東西墊高，爬過去看一下？ " p0 s) ^. o E8 ?
, I u1 ?+ W$ U, r1 M' C! C"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( a3 p. i. I* q& f* A# S喔，不是角度不好看不到，而是太暗了。
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"Dark?" & g0 Z& x& H! ^& O0 F. Y
( f) W `9 K" t! d1 Q( Z太暗？ ) n) d" S1 n8 A3 v8 q5 @& t
+ s# ?/ d5 O6 }0 s" n"Yes - the office light is off, and the only light I have is 5 P+ j: a3 r9 a( E) W. k
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comingfrom the window."
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" U+ x6 }4 ?; D# |$ ~; Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : W C* D; y) R# q( U+ n& C
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 1 t4 d. @3 G# [' C! I$ Y6 g
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"I can't." . p* e8 y2 K& b4 W5 Y
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沒辦法。 ) K; ?' K- l1 f( M4 X' L
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"No? Why not?"
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6 C' V) \2 |! M; K7 E+ E沒辨法？為什麼？
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: I9 s \! c: r4 X. r5 y"Because there's a power outage." 3 Y5 O0 i: v" c% e) _( C2 `( f% `
) n( e: m" @( |3 k2 y% G7 ^% u7 S因為停電啊! 5 v) E5 ^7 S4 [
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff + \% r! h0 k# {1 Z9 U1 z' E
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yourcomputer came in?" $ Y2 x- {; w1 f# `% l4 }
) b+ M/ }/ z$ v4 L# H* A* V停...停電？&#@!(& ，喔!OK，現在開始打包， " l1 Y8 z" c3 q- c2 _9 f; b8 E K; \0 k
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 b! Q& z* p. \
* k) r! S) y2 J/ Y"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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6 K( z: h* |( R/ ?"Good! Go get them, and unplug your system and pack it up justlike $ p) W% L( E8 P E. m
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 z) u; i+ T* L7 q- q9 R4 W. `
" O9 N- V4 x+ ?- ^' y) i( J就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) }9 C3 Y' W) }7 | N( e; ~
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"Really? Is it that bad?" * P" ^$ f# |" z1 q2 Q
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真的嗎？是它壞掉了嗎？ ' o% D* Y7 `' H7 B+ }* P: X- J) l8 e
* \. t; _6 o c* I"Yes, I'm afraid it is." ) O& I. F/ p' u" L& e3 }0 }8 A
8 s* G' A! Q7 C& ~' U是的，恐怕是這樣了的。 - a' S! j! `: x: s: d3 h5 Q
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"Well, all right then, I suppose. What do I tell them?" ) `/ N2 X e3 ^; @% S2 g' h
# r) U" l! H' `" F; }5 N: h喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
