Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 K8 N6 p4 L; o# |"Ridge Hall computer assistant; may I help you?" 7 T/ K! S. j" o0 Q2 S8 n* E
% J; F) ~2 e9 C8 @$ mRidge Hall 電腦公司你好!我可以為您服務嗎? 3 }: r7 b' X5 u, y# g$ O
( G. c2 e/ X7 b: K8 @. S" R"Yes, well, I'm having trouble with WordPerfect."
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; N& N; x9 a* I' @是的，我有WordPerfect的問題。
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"What sort of trouble?"
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) u) T+ H- k5 ^您有什麼問題呢 ?
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7 F0 n) F4 m8 f' I, |"Well, I was just typing along, and all of a sudden the words wentaway." 7 c/ E0 i- u* C' p! t0 W I* }6 Z
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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; N2 o; S* p3 H( N8 f"Went away?"都不見了。
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"They disappeared." # H9 f% s; x+ [! u, V
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它們都不見了。 4 H, q L3 ~( j5 I
/ d6 s1 L) E$ Q; ]7 Z"Hmm. So what does your screen look like now?" 3 M: a& R' B$ i) K! C" P
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嗯，現在你的螢幕看到什麼東西？
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8 y5 a" R; X; S4 {: b3 b"Nothing." 8 Q- k" Z/ g/ P( S
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沒有任何東西。 . a! ?5 S+ b/ `, p# o
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"Nothing?"
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沒有任何東西？
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! [6 e9 X% a6 y; U) {"It's blank; it won't accept anything when I type." - S# f4 E) f/ k2 }4 D
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螢幕是全黑的，我打的字它都沒反應。 - h/ K0 n$ I' T% X, a# U9 ]
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"Are you still in WordPerfect, or did you get out?" 4 U0 x' b4 v- D5 h# q
& m+ Q& @! o7 w( \您是否還在操作WordPerfect，還是以經離開了。 $ b* q/ N0 H3 M" w& t' I# `
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"How do I tell?"
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我要怎麼說明呢？
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y# K4 c' C# @' e! x- n"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" & k1 {' F: n5 R
9 s/ ~# d$ B) Q5 O什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" : r/ c) o! Y) D
3 D& |! m4 d" k* G* E不管它了，你可以看到游標在螢幕上嗎？ + J4 h, Z- k" u: w% K) V
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"There isn't any cursor; I told you, it won't accept anything Itype."
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3 m2 Q2 I, G: o1 A螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ , V) v ~2 U- A. D6 u5 d
' G; S% r6 ^- S/ t- t"What's a monitor?" " y* Y) Q, n# _: s& f. Y/ r
' v' Y! q* F' L什麼是顯示器？ & ?1 b6 j; s1 n' W) L
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"It's the thing with the screen on it that looks like a TV. % [6 z( w; a; h* u3 I
' p+ `9 L* I" w7 I ]; dDoes ithave a little light that tells you when it's on?" * o, D7 K0 o( X7 o4 ?
2 S3 M r/ Q. y5 [; I, E就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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^7 i" x [' I b. ~3 n$ x3 uI don't know." % [; q! E+ M7 B9 G/ I' t; p
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我不懂耶。 / Y0 B2 n! [+ W3 U* S1 j9 z, I
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"Well, then look on the back of the monitor and find where
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5 b$ [6 G& z5 A+ s7 _' ^. {the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 u; U" N/ U" b$ w
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"....Yes, I think so." $ Q- D4 ?* f& V6 J/ F+ C2 T
# E; l) D3 X$ j' i是，我想我看到了。 - _3 e) X$ l8 M$ m' ~- [
, |$ \5 ]- \+ [6 l7 Q+ r7 r8 K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 P$ W, F, u1 T* z' P0 [- q. u
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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: z# N8 [ H, y9 u/ l& }two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ / u7 a& U" f8 `4 }* r. E2 O( k6 j3 }
6 v' U& b; s. `" {1 k# \& F7 z1 W"No."
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沒有。
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4 b3 y9 r. g8 w: _"Well, there are. I need you to look back there again and find ) ^) z5 x/ J9 G0 _, z" l5 q
4 p: j5 |, p- X: |2 l. ztheother cable." 8 D8 X( u3 q% p$ p$ u
) ]0 T' N6 }/ j6 R就是了，我要你再到顯示器後面去找另一條電線。
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4 w+ t0 D6 V- ?$ U" d: m"....Okay, here it is."
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% N4 E$ W0 z, j& o3 o6 }: sOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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% ^6 q9 S/ |3 O6 H/ C8 Z. t* utheback of your computer." ) C. |6 W( I, b7 m3 g6 f. J8 ]# V
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 M( W: B9 n3 X; O$ l
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"I can't reach." - R- J5 {5 a- L) U: J
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我搆不到。 4 b. _# Y. }7 ^
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"Uh huh. Well, can you see if it is?"
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2 E1 i4 R! x2 M$ A9 d5 ?嗯，那麼，你看得到嗎？
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"No." & b% |/ @4 Q- D! ?
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看不到。
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4 Y3 Y* x& h; o6 Z& g0 i. }"Even if you maybe put your knee on something and lean way over?" I2 a* J& H. M. `7 s1 c/ x
$ M5 P1 @* a! C那麼拿個東西墊高，爬過去看一下？ , K3 ~1 m6 V9 S* d- q5 g
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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( P' \. ]1 w0 L2 P! m"Dark?" 8 X9 E8 D6 \9 U# K. d3 D
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 0 H/ ~" {6 Z; w: Q2 W4 o
9 k4 @8 y$ ]4 K是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ Z0 N2 G! |" U- A/ ~5 Z"Well, turn on the office light then."
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$ T( r2 L2 m' L F那麼把辨公室的電燈都打開啊。 0 i; y1 O4 ~' ~0 o4 R7 V) ~3 D/ v( B
; c+ T3 w' W F" L) _( Y"I can't." ) O" P; _' ~% Z- B! c3 i! p6 l
( L6 C& u: q( j @+ Z4 Y沒辦法。
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"No? Why not?" 7 a( ?% A( N8 g$ Q- r t) x0 U0 J* h: C
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沒辨法？為什麼？ : H3 K/ O& v' g0 B' B/ k0 W
9 j5 `0 ]1 I& O4 }9 y$ v"Because there's a power outage." : i0 p. ]( ?- f0 d M
4 Y3 W# K/ y1 p4 X* J" v因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. / }+ G; E: C, i- _2 \
# \9 P8 h$ n/ M8 M$ |! [Do you still have the boxes and manuals and packing stuff
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% E8 p* P+ b# l& |! L9 t: Hyourcomputer came in?" * ]0 Z7 ]; H Y2 \+ c
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停...停電？&#@!(& ，喔!OK，現在開始打包， $ ^% G% }- h$ `2 _
; m7 E+ m) s) z( Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 4 G( y. X% l, r$ p$ N( O
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"Good! Go get them, and unplug your system and pack it up justlike
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. a% p$ i, L- i' e- J$ yit was when you got it. Then take it back to the store youbought it from."
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+ ?7 w6 S4 q, b) U# |' ?很好!去把它們拿出來，然後把電腦搬下來包裝好， K6 i9 g) o) [3 V
6 {% S2 K" G. @/ Q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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- z4 F! F8 n1 d% B7 i5 N"Really? Is it that bad?" * _" P7 Y' M3 M) o1 G; v
/ I# _+ Y- C1 c0 ~7 h* W. J9 z真的嗎？是它壞掉了嗎？ $ a9 ]2 b e4 K1 N9 S# G T: \) r
S9 J2 u2 Y6 m4 q& n' J+ U"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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4 e0 P- L: v6 d0 D- d: F* A"Well, all right then, I suppose. What do I tell them?" 5 {' Q4 J7 z/ s
. Y- n p' R( O9 ?+ J0 b喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." # q2 C; e3 v0 `- y
3 _ D5 z/ F# }# W& s就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
