Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) j2 Z2 u: @8 C
6 N9 G: [# P4 }Ridge Hall 電腦公司你好!我可以為您服務嗎?
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$ l; v) X8 R9 q"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" ; [- q+ r( y* h) }# {0 h
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您有什麼問題呢 ? : T+ ]" G4 @( }2 A7 n6 ^3 B7 N8 j$ l
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- p1 Z4 I$ O6 R( h4 Q$ y' U/ h我剛剛自已在打字的時候，突然間所有的字都不見了。 9 n0 [. y; a( o1 q
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"Went away?"都不見了。
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: Y# j0 q0 o% _; t4 x2 I8 b+ M E0 B"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" ) e8 h/ E2 R8 J6 b
+ g. P5 f) S# f* g5 s( c" e$ ~+ e嗯，現在你的螢幕看到什麼東西？ , a1 o) ~& X7 u/ y% `
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"Nothing."
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- G* u% s6 S& p沒有任何東西。
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"Nothing?"
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0 n6 M( t) M, T0 y9 w$ _沒有任何東西？
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0 i9 I: l3 J! X7 P4 o9 `"It's blank; it won't accept anything when I type."
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, n+ X& y- U* `5 q+ H$ B螢幕是全黑的，我打的字它都沒反應。 & n# c' g- L' }9 |; b' z
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"Are you still in WordPerfect, or did you get out?" 2 Z; c6 O* c1 b$ R. X$ J
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您是否還在操作WordPerfect，還是以經離開了。 ! X( m# }9 m* f
( k0 C4 ^1 P1 O6 ?6 ?' t8 G9 b"How do I tell?" ! d6 \4 R) _4 N/ v4 I, G
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我要怎麼說明呢？ ' @ O1 h1 q; Z0 N9 }' Z l; F
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"Can you see the C: prompt on the screen?" & K/ R0 ~, [4 J
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你可以在螢幕上看到 C: 的提示符號嗎？ 5 L" Z/ n, B1 I! W
$ ~3 n& ]- e: P" x' b/ V" ~"What's a sea-prompt?" 9 r2 N! t+ f7 m
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) Y |4 h( G% Y$ m
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"Never mind. Can you move the cursor around on the screen?"
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! y# h& ^' G# F% x+ m# x不管它了，你可以看到游標在螢幕上嗎？ ' C1 n- c# ^. b/ }
: M1 X0 i; W/ I/ I"There isn't any cursor; I told you, it won't accept anything Itype." 2 g3 D q' V# y0 F
" L* v+ r/ A7 R" e4 L4 d7 M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 3 a8 u( r; L' {! j6 [( d" Y
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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* e3 ?/ J* G6 f }' v什麼是顯示器？
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* F: F2 q$ m9 @; I% h9 R) j* Q"It's the thing with the screen on it that looks like a TV. 5 G( K% m5 [9 D1 o
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Does ithave a little light that tells you when it's on?" 9 E, c8 H* b4 Y9 x
. q X! M3 ]4 Q' l- _" _就是那個看起像電視的螢幕， 4 b; Y1 a8 n+ Y& |" T
6 w' x% a- a/ I* o1 q& o有沒有一個小光點告訴你它是開著的？ ) o4 d# z+ q0 F+ g5 F
1 Q# L5 g9 d, Q9 CI don't know." % U* f* {4 Y" g3 h: {
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我不懂耶。 / [0 {+ R/ }$ b- R' G1 J
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"Well, then look on the back of the monitor and find where
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! y# T' \" m, m5 {# }1 W# ythe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ' n/ s/ A3 x2 Z$ j$ @ r
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! " h" X' B* S2 b4 f
: X0 c; j: E- K, ^& ~ w. g- V"When you were behind the monitor, did you notice that there were # n t9 B- B w5 j
9 d4 s0 P5 P# b9 A+ b4 w9 T0 R8 |two cables plugged into the back of it, not just one?" ; h" L3 ]7 S& E
# o' S/ c3 T* ~0 I9 E1 A/ j. i5 s/ w你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! n4 ]' H3 c3 T, ~8 Y
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"No." - L) ]( b+ {2 p; y" C7 U4 R( \$ ]
2 d: `* v. y0 Z0 Y# k5 v沒有。 ! e' W7 O; c% w- i- n' t; }% r
' D6 b! s, s+ \"Well, there are. I need you to look back there again and find
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theother cable."
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6 p7 Z: ?$ ?; L3 R9 c就是了，我要你再到顯示器後面去找另一條電線。 8 Z. {/ z' N, c8 K( F7 @1 n1 C7 W' t
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"....Okay, here it is." ! p% W$ g1 J3 u" n }
1 u; x' |# L; k' a( ~7 aOK，找到了。 7 h6 _* b0 L2 U8 @, M
' n7 E* X( O& L4 X; j) O1 l' q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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* y' o) e6 A0 [+ C: I4 l再替我找下去，告訴我它有沒有確實插好在電腦後面。
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$ ?$ k& {5 Y" G0 v"I can't reach."
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$ {! R9 m0 R$ ^2 L我搆不到。
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"Uh huh. Well, can you see if it is?" $ [4 o( h" B4 {6 H' s1 e0 e! D
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嗯，那麼，你看得到嗎？
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"No."
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7 f J4 b- g: z5 G' S0 W8 a5 _看不到。
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"Even if you maybe put your knee on something and lean way over?" ! C9 t( M: H# s
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 a: k% q ?9 N0 y! g. |
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喔，不是角度不好看不到，而是太暗了。
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( d7 \. s4 d, P w/ P2 h d"Dark?" 8 ^. @. ~4 y. d
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太暗？ 1 v, B2 {% E' F' ~' z
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"Yes - the office light is off, and the only light I have is 6 t* K/ g: Y4 Y8 L
/ ?5 V# p' l4 P- z' O6 F5 r1 P! Ccomingfrom the window."
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7 s" t8 H, Y/ U% Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " X3 ]/ f$ `: m
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"Well, turn on the office light then."
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0 K8 h- j% A8 F4 E% q那麼把辨公室的電燈都打開啊。
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"I can't."
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7 J& ]! W z. [' {4 d/ ]沒辦法。
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/ u0 u' r! g2 D! J"No? Why not?" 6 a' L: ]) `# X1 }5 v; n
$ ~5 X! ]. S4 W% K沒辨法？為什麼？ . w5 _+ \2 ` y
1 |9 U6 ^7 @/ n7 s# m"Because there's a power outage." 8 O# V. B; {. s" N6 g
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因為停電啊! ! y4 _" I0 q' k* G ^
; G8 \# l% `# y! C"A power...... A power outage? Aha! Okay, we've got it licked now.
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. n' P! b1 }+ L& S) c$ `# ~1 T& YDo you still have the boxes and manuals and packing stuff
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4 |, c$ k, U4 {yourcomputer came in?" ; F% @' ^6 h9 C, j8 `! b
' o. G! j) N" b+ p# x停...停電？&#@!(& ，喔!OK，現在開始打包， # f' o3 {; U- o* F5 X; b
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ # F* Z, ?% {( m' v# X
7 a# P2 _4 G4 r- s* o: _4 ^2 a"Well, yes, I keep them in the closet."
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* h1 y3 {+ y0 e* G. e6 d嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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; I3 d& @7 Z! g& e4 S& M3 \it was when you got it. Then take it back to the store youbought it from." 4 R- ?% a9 p. p' C
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) e* Q4 R0 h: E' w: i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 x8 [- h$ y$ ]! D$ w
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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# h# N; @4 r4 V# w Q6 {9 D' H# o"Yes, I'm afraid it is." 8 w, |9 g) [* d, p, _: Y# y
1 ], f0 t, u- ~是的，恐怕是這樣了的。
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; }, w& k: r! V! k, ?% n' Y"Well, all right then, I suppose. What do I tell them?" ) ~# W2 l3 s# @* g( O7 ^
& u) N/ W( Q) a" t$ f4 J喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 c; b( [4 U8 f0 F, m
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"Tell them you're too stupid to own a computer."
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, W+ @% X% k% _- G* O Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
