Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % g7 w0 B1 N/ |
! }" Z- X( @% c, ^"Ridge Hall computer assistant; may I help you?" 4 U x2 k! K: I y& i, K
5 b$ f$ Z5 M& F/ ^8 m& ERidge Hall 電腦公司你好!我可以為您服務嗎? $ d+ Q" l& j5 n5 W& a
+ L; e# a, ^- G+ t6 H: S"Yes, well, I'm having trouble with WordPerfect." 1 _0 ^* N. [/ I7 g
; b: S2 u( Y! F, G) A是的，我有WordPerfect的問題。 / t* |* l4 L, w1 e$ ]8 |
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"What sort of trouble?"
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9 n" v: R5 m) g1 o" U" }您有什麼問題呢 ? 2 L: U$ X+ b' l) I6 z3 v, e7 k* {
. f2 {4 r: R; g* c"Well, I was just typing along, and all of a sudden the words wentaway." : D: n) }. C8 ]
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我剛剛自已在打字的時候，突然間所有的字都不見了。 7 u: ?; g5 C h* |! N/ ]
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"Went away?"都不見了。
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8 v& h2 t. q, D& ^3 {7 S1 m"They disappeared." 4 t3 O& ^9 z# P0 h4 H1 I
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它們都不見了。
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/ Q/ J" C3 F# |8 Q( s1 x# o"Hmm. So what does your screen look like now?" 0 n: S: R. G6 w- B$ L$ \7 [8 M; b
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嗯，現在你的螢幕看到什麼東西？ , n0 H" }; ^! B" u
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"Nothing."
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) p2 O0 r6 C& C9 Y. D4 U7 e2 _4 o沒有任何東西。
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"Nothing?"
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沒有任何東西？
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7 L, ?4 S8 }& V" I: C"It's blank; it won't accept anything when I type." . l- G( I6 [: O$ G6 o! g5 Z4 W. A
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螢幕是全黑的，我打的字它都沒反應。 $ j) v( c9 J8 U
: H; h. f0 L/ q2 v& P' s3 }"Are you still in WordPerfect, or did you get out?" . @( A7 r2 c8 R( J$ C1 z7 I4 ]
+ J0 K% F- a/ F您是否還在操作WordPerfect，還是以經離開了。 % E2 h6 Q# F3 K0 L: X, V" g
7 P& R8 Q- v. h"How do I tell?"
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M& D- A$ j+ V, R我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" / @; k6 i) C7 c4 f* e: C# X
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你可以在螢幕上看到 C: 的提示符號嗎？ 8 z0 Q3 _" V& q2 m
) x8 D4 M5 ?1 V% T$ w"What's a sea-prompt?" F/ R) r* D W* u9 c
7 \$ L. y* ]' `7 }6 U' }什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 ], g2 }4 O+ g0 Q, z! j* o( V"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 9 J& Z" C% n8 ~3 y7 S5 ]
) c2 V* M8 N; C8 P"There isn't any cursor; I told you, it won't accept anything Itype." 0 Q- L4 D4 X% g. @2 k: `- f9 O. ^
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 F* W/ q% k! n6 T
' s1 H9 H1 _ ]& G0 |"Does your monitor have a power indicator?" 4 K* y# y3 x, H; w8 b' u
: O- L4 x6 Q @: h3 b0 \$ k% N顯示器上的電源指示燈有沒有亮？
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/ v) M/ F* n) K2 {5 J"What's a monitor?" * K' G9 T' T7 ~3 T
/ F( z6 {* `$ x* l% |* g- K什麼是顯示器？ , A& Z M* S: N
# K" k5 i% `, T4 q C; k"It's the thing with the screen on it that looks like a TV. - o1 y# i6 J: B% b7 ]1 u
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Does ithave a little light that tells you when it's on?"
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6 i8 x2 G7 t* I5 E, |5 m V! Y就是那個看起像電視的螢幕， 3 L0 K2 y- K+ E* `7 N% ?4 h$ l$ s
" U" n& _2 W/ k6 j有沒有一個小光點告訴你它是開著的？
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, r" A/ g) I$ z& q/ G& q5 `) M: }I don't know." 3 u z2 H6 j- N( J5 l5 o3 W
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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4 O" S5 I! M( }- D* t# Cthe powercord goes into it. Can you see that?"
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% A2 @) c# [9 ^( ?- p/ t; d那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 |& F0 D: G$ b( c6 v
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"....Yes, I think so."
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是，我想我看到了。 , L0 h5 l V6 t
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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& u# y( e3 a8 B太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - k: f! N& m7 v1 O
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"....Yes, it is." # v- Y7 @: s' O7 l/ v. M! g
' N8 V/ Q, w6 G! H0 K: P( j有啊! 5 x. w2 c2 f/ |9 a. l2 h* P
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"When you were behind the monitor, did you notice that there were j5 _% h' [ l7 @, z
- R- T. s4 j# z* G) M0 |- D5 Ttwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + u& t4 v/ X/ y: R* C
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"No." - c% ^4 ?+ @: z) F
5 }' n1 n3 _( n' {8 Z0 m. e% i- C# s沒有。
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"Well, there are. I need you to look back there again and find 5 @' k: A1 p/ Z8 t& G1 i6 v
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 4 K5 Q' ?/ N' A5 f9 X" _0 ]9 j
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 6 a4 i9 O" `8 R, d I
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theback of your computer." ' j8 {2 a' T8 d0 G) Y ^! ^
8 c2 F) ^( J5 F6 I再替我找下去，告訴我它有沒有確實插好在電腦後面。 & K( J9 u7 v( s2 z
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"I can't reach." 2 q' s i+ ~% U. Z- d1 w! C5 u3 Q
/ E4 T s+ d- J) B我搆不到。 8 X# q& b K% J7 [- u. y
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"Uh huh. Well, can you see if it is?" N! Z2 a" d4 N [
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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+ L5 l1 B9 C7 y0 u% O. S$ m1 |* R"Even if you maybe put your knee on something and lean way over?"
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+ Y/ V+ N9 f3 |5 D' E9 K+ K那麼拿個東西墊高，爬過去看一下？
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" [1 K. M! ?4 Y$ B8 q+ q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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T* t3 G% w d9 K% n5 d3 x* O喔，不是角度不好看不到，而是太暗了。 ) E6 R- C! B4 a3 V9 ?3 s( a, k
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"Dark?" : u5 I, J$ T# U; O8 x% d5 V1 W
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太暗？ & `! P! l/ N# y# t: E
) B/ w% Z0 ^5 m, t"Yes - the office light is off, and the only light I have is ! s& J- \2 w$ I; o% o; U; a
4 A: B, S" W, c8 kcomingfrom the window."
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6 S. f+ `4 _: v! }6 i, e是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ Z% L, _; E% u" T: E: U4 {
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"Well, turn on the office light then."
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. p8 p. Z- B* g$ q+ i: }" D那麼把辨公室的電燈都打開啊。 4 \& l9 t ?; @! E V+ R
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"I can't." 8 ?/ Z6 h* F( {+ T
- C# t( `, w+ x6 A& Q沒辦法。
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; j" Y% b/ r& s# D( x"No? Why not?" 4 }0 r1 G% V9 Y3 f2 L9 v
3 Y' Y8 l$ G; \9 J, ~8 i沒辨法？為什麼？ 6 B7 s# ]5 L. \7 W4 `0 H" A4 x
" F9 ^' H- k: R Q"Because there's a power outage." 3 r: A `( k0 d) J7 T
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因為停電啊!
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: C! Q: f8 s! ^1 X7 A- u% q9 \3 c7 c"A power...... A power outage? Aha! Okay, we've got it licked now. $ o; v6 @( g3 g* H, `, t3 j* ?
) I l. g8 W: oDo you still have the boxes and manuals and packing stuff
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5 M+ `8 b% R2 @: ~( @yourcomputer came in?" 3 u8 c v7 f9 z- L w0 }1 N6 M/ p
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) V2 L6 L( {( T( A7 l7 N# O
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 . J* U/ K$ s: U& D
1 i# H D, T% } W"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 4 I! r) \3 V2 s& H: y1 ^% J
- Y! K# A/ u g7 k1 u很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ S& T* i, a9 ]4 l, k
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"Really? Is it that bad?" & H5 l5 V" P) Y" L( s, n# F
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真的嗎？是它壞掉了嗎？
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q( ~4 Q @* \"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 & ^( \. |. r% \8 }
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"Well, all right then, I suppose. What do I tell them?"
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! G6 n) C1 E$ S w2 @: B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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5 H0 a# o* r/ B"Tell them you're too stupid to own a computer." ! S2 @" D$ r# b/ S
/ q; i0 s v9 k1 g; d- |5 f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
