Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , l, A, j- H8 j% g7 d6 ~
. o+ } g$ U d+ K$ k"Ridge Hall computer assistant; may I help you?" / J+ j/ } V* q* x n$ |3 n+ K
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # o& ~5 n, z6 f; f. o
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"Yes, well, I'm having trouble with WordPerfect." % q3 X2 T( ]& Z! P, b; i1 Y1 U
' n2 X; i2 o+ x6 w1 t是的，我有WordPerfect的問題。 : Y3 q$ ]6 c2 u4 z( w
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"What sort of trouble?"
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" |: F' d$ P$ n E您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ; T: S+ f. ~% b3 V0 m/ M, R
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"Went away?"都不見了。 $ K: o; U1 l0 R+ w+ Z
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"They disappeared." 7 J* H4 |( X) o5 U8 Z, D
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它們都不見了。 " u8 W) d; p9 \4 h: I& Q6 Z
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"Hmm. So what does your screen look like now?" , f. i5 X$ w0 ~
* v& u. K; v0 P2 Z# W1 D嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 . w! M* d4 h/ p, O# L- \' T
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"Nothing?" + U3 y, y- S9 C: s
# L/ F$ K; X+ P+ g' J2 J沒有任何東西？ - e1 w$ T/ _! i2 `! g
5 h T, k1 O! F d$ s0 \"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 & @( \6 h; A1 r# k
* x& e. b7 v ]1 y"Are you still in WordPerfect, or did you get out?"
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3 P z! t7 S K3 k. S: ^您是否還在操作WordPerfect，還是以經離開了。
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$ K& F8 a" Z9 `: k V$ w"How do I tell?"
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我要怎麼說明呢？ ) V8 u/ o, r+ ^* Z4 P l
# n& J ^" c5 @, g"Can you see the C: prompt on the screen?" " E1 `4 {" l$ L" a4 _- R& F
- m! ?6 Y/ L4 E2 A$ a- P, j6 Q你可以在螢幕上看到 C: 的提示符號嗎？ 1 `) O d6 F3 d( H& s
' l" ~8 t, {5 a( l7 |9 V" d"What's a sea-prompt?" ' z( B0 b9 o8 ]% f1 N7 D5 b
* ]! s2 n& g' n9 {' a6 f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / t; K2 V$ h- O: r/ o( B6 D1 K
D( Y. I+ k: E# L"Never mind. Can you move the cursor around on the screen?" . z+ B9 V5 F) [3 l5 M
( U# y @ t, U& b$ c) B* r不管它了，你可以看到游標在螢幕上嗎？ 6 z( ]+ S' i$ ^: z! O! {- H
z# Q4 I" x& X% b"There isn't any cursor; I told you, it won't accept anything Itype." & B% N0 @+ I7 [3 v4 M
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ( d; z$ l( b- Q: B( b; H9 v5 Y
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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; \* R3 s2 c: E"What's a monitor?" ; F' R' j7 ~; q! l# h
+ q+ h" _/ a# x, U5 u什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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$ n) X1 B% G3 W4 h. UDoes ithave a little light that tells you when it's on?" . [! U Y" `- j+ }4 t2 Q& @0 Z& ]! M
" w. t& M5 d8 ^( Z! q% }就是那個看起像電視的螢幕， % g$ e z- @2 d* j2 \
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有沒有一個小光點告訴你它是開著的？ 7 d1 m9 h3 b% ~" o7 l2 ]5 ^ m. k
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I don't know."
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我不懂耶。
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1 R- \+ I, t& h9 A/ q8 ^"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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5 |( U2 ^0 M9 W那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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7 E- ~2 e( _2 h6 b. \"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' {( u7 M+ L' S. w1 k
3 g6 Z$ ^2 Y5 {" T* L! o. Q7 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 4 Z% V; U; V8 d4 `9 ?; l4 ~
9 _$ _; ?1 ^4 ~2 J) d有啊!
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"When you were behind the monitor, did you notice that there were " m. ^( f+ \: S2 U" H
6 _! }; l( ~% M' k T, jtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ , ]6 Y, U+ C+ a: n' D
( {3 e' c) a% p"No."
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沒有。 + N( P6 T0 v! j! [1 O- S, q
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"Well, there are. I need you to look back there again and find
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theother cable." 4 _3 h6 y; h; R
; T4 N1 b+ ~4 z3 }就是了，我要你再到顯示器後面去找另一條電線。 3 m5 _5 B' ]) F2 U2 q7 |
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"....Okay, here it is." ( y% s8 l9 J6 O6 V' ^7 D; t9 A# r
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OK，找到了。
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- {& Y4 c! {' t. ["Follow it for me, and tell me if it's plugged securely into
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3 { G" Q& f- q' [4 A6 @2 Utheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' B# c: }. C' D; @8 l" g8 t3 s1 K
8 f* K/ m" i* Z3 l& |- p6 o"I can't reach."
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6 t( ~4 C3 ~5 ]" A# R+ R我搆不到。 8 p& q/ V$ f, L; T3 e0 |( R2 @
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"Uh huh. Well, can you see if it is?" 3 A( J' ?; b# t. I4 R/ M
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嗯，那麼，你看得到嗎？ - F1 `3 b+ a5 @) g0 _- C1 q6 f
5 o1 x5 Q C* m3 q& I g- {! t: w"No."
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看不到。 : |: a. `# F/ x! {- E
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"Even if you maybe put your knee on something and lean way over?" " F% g8 l# n0 c& q) q
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那麼拿個東西墊高，爬過去看一下？ 4 e0 {# n `- o' R
m0 A0 A& ~8 U B' g"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 Y7 l0 s. K0 @& q8 h) E9 _9 F( c
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喔，不是角度不好看不到，而是太暗了。
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5 z6 [' a6 c6 m1 [; I3 B"Dark?" $ Z, p' L. R' Z+ L) p
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太暗？ ' j6 H9 V0 @2 H$ ]& g/ A" S* Z
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"Yes - the office light is off, and the only light I have is ' u' R1 @ y& n; r- O, R
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comingfrom the window." # `, t: T4 ?3 P( m0 s2 T
+ n) z* N# n9 I是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 O: Q" Z6 y% X8 E
: H# l- u8 w$ y. l: V1 R8 \3 L"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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|. h: {* ~) f, L0 X% O"I can't." * z+ }) M8 e+ m7 S5 x) q
# @) I2 h# h/ l$ |1 d, Q$ b9 t沒辦法。 . [) p- _# }* ^1 N+ L! l3 _
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"No? Why not?"
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沒辨法？為什麼？ / R; j( z n# s
3 I# D! [- @9 v2 K3 e0 W"Because there's a power outage." 2 _2 {* u; n/ m6 X' n/ U( T
4 h/ H2 M3 e5 c5 l4 c( Q& F4 N因為停電啊! : H) J5 U4 d8 r3 @
5 i, [2 ~' n; G2 @ c"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" " `0 p# U9 o4 J# A. Q7 Z J
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停...停電？&#@!(& ，喔!OK，現在開始打包， ! L) Y; Q2 U$ q& R5 | K4 f6 f
$ Y1 w5 L Q; k; r/ [電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 9 P0 [6 ^6 J$ e- E; Y0 f1 p
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嗯，是的，我已把它們收在櫃子裏。
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' o S3 ]" i0 J2 n/ Z"Good! Go get them, and unplug your system and pack it up justlike 0 O: ~, p4 U2 e7 e6 a2 N( _9 }
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it was when you got it. Then take it back to the store youbought it from."
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! b8 b" H4 h2 Q3 V6 K3 s很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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. m* X! e7 \) U- Z" V"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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4 F9 y0 c0 ]$ A+ d"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 0 q; v$ l) e! Q* w- L6 o
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"Well, all right then, I suppose. What do I tell them?" ' @- h, l1 C- t7 a
, G* k5 ?2 r1 x+ X2 r' Q( _! O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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. E" B! _3 j$ s/ c, ^"Tell them you're too stupid to own a computer." , o5 c: W6 T& d* ~
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
