Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 T- D i+ }$ v( }5 B8 h
: |3 K& s. [" p1 o. e"Ridge Hall computer assistant; may I help you?"
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9 \, T; a; Z- s4 }2 D) {! _Ridge Hall 電腦公司你好!我可以為您服務嗎? % g, U0 r5 O/ v/ T" a: N
; d3 C5 ]7 ~. K0 `; s- ]: f i$ C"Yes, well, I'm having trouble with WordPerfect."
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6 A2 v: E: l( |* `* }9 B! `3 W$ e是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 1 l8 e# |# X- s
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 n5 h9 g# P0 ]$ Y
4 x2 S4 k6 g) m' @* Y0 ]; @ ]我剛剛自已在打字的時候，突然間所有的字都不見了。 9 d$ Z5 |. u& E2 @ G9 m
% y- j6 i% M- ~"Went away?"都不見了。 ) G& n7 `( U2 y
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"They disappeared." 5 A- h9 N, D" e/ E& {4 Z& l$ c
1 ]+ e8 c* x' ]3 r它們都不見了。 5 K( ?" P6 Q# [/ `0 w5 t$ M
8 ~! R( n! C& T8 c9 `"Hmm. So what does your screen look like now?"
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: V( Y3 \6 Z% F& q* E6 a' ]; I嗯，現在你的螢幕看到什麼東西？ 8 G; u1 ?/ J& _2 D% M9 R
0 E# I% j: S4 B$ Q"Nothing."
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沒有任何東西。 & Q% {, f: K. X5 x
4 ^# {- G+ f* |* z4 W"Nothing?" ! n) q# \9 Y3 T7 m* l* @) _
/ i, S0 v4 d4 T+ K' T& C% X沒有任何東西？
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"It's blank; it won't accept anything when I type." % s. {1 q0 \% V
t7 p! y6 x/ l. Z" i( G j( T& n; L螢幕是全黑的，我打的字它都沒反應。 ) ^2 [. y4 I$ l
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"Are you still in WordPerfect, or did you get out?"
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4 v4 x- M$ U7 I6 _* z/ E( I您是否還在操作WordPerfect，還是以經離開了。
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+ D2 P; [4 b4 w8 C+ Y"How do I tell?" ; I2 [ s7 t9 y) _! t7 E) o& n4 q+ f
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我要怎麼說明呢？ 3 e3 |+ g, z3 e u, H+ I$ o
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"Can you see the C: prompt on the screen?"
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6 P+ T+ [. Q) W9 r5 s1 S你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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( i5 C4 M9 I7 ?什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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5 u9 ~8 ], B; x"Never mind. Can you move the cursor around on the screen?" ' ?: A/ j8 q1 u/ Q
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不管它了，你可以看到游標在螢幕上嗎？ $ {$ [" j- h0 e: I# ?- l' V* L% |
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"There isn't any cursor; I told you, it won't accept anything Itype." ) Z' V7 z( _" b# v) a5 b
/ B( Z& ^4 t, B2 _& v# t7 J螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' P9 ~ w# e4 [. O
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 4 x7 K2 ~9 C! ?% F, R7 g; b
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"What's a monitor?" 6 ]: J0 M* j8 [) {) F% q) S
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什麼是顯示器？ 4 o5 @- f1 }9 M( d, i: o- J; J
: u2 D, |+ g, W" Y"It's the thing with the screen on it that looks like a TV. 6 b/ G- w9 A( ? \% S
# h' b, X) f$ f. fDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， q+ ^* l# e4 l3 f7 p ?$ B( S
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有沒有一個小光點告訴你它是開著的？ 3 _1 H/ B& b$ s1 ~6 A
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I don't know."
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& [1 }4 Q: |, W5 t$ n# X& _我不懂耶。
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"Well, then look on the back of the monitor and find where 5 B3 T7 x8 |& _0 ~# g% O
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the powercord goes into it. Can you see that?" 7 `$ ?$ y) G6 O: M
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 T/ M' e1 h* N7 ~/ ^"....Yes, I think so."
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% u) O2 Y& D, Y1 y" @是，我想我看到了。 ! N. o( O, G: D
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( K6 Y8 o$ @; E# M
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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- P+ F/ T& {1 f+ I"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were 3 n; Q# w' E1 q- O' J: Q
) q# [6 k3 c' X: E4 ctwo cables plugged into the back of it, not just one?" 7 F9 S+ n, n5 Q! m/ T6 V9 W
( c, \( Z/ m# D8 \+ \1 b8 Q s0 ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & {6 }+ e5 a$ z" N& D
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"No."
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沒有。 / M/ I8 ^. ^8 w1 ]2 |& c
* a* p! n6 U) A# K8 M"Well, there are. I need you to look back there again and find 0 \5 Q8 C- D$ A/ _4 r0 x _
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 0 c' |1 V9 G2 l& ]: l v
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"....Okay, here it is." + C/ s" `$ l# B4 P$ K5 S
+ b/ X3 i% u2 g U$ \2 rOK，找到了。 ; O I( `; v J: R9 S; { T: l
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"Follow it for me, and tell me if it's plugged securely into
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, K' y; c' \- d7 P! U, [theback of your computer." * \; J$ N# r, Y. O
# M1 U. w1 a2 F$ y再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) ^' u2 R1 b0 f5 {4 J v; U' X4 v' o
% E3 y* m0 I9 e( h8 Q" S6 E) s"I can't reach." 6 ^( O0 S e* _* _4 f/ s. O
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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3 X4 ]- x9 a6 R$ M: X6 m! v嗯，那麼，你看得到嗎？
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"No."
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! n5 h0 c( O n1 K+ X看不到。 ( ~: v( W' j- K2 H0 L/ a! p/ z% j" A
2 @/ U1 K8 Q8 m$ N$ E' G"Even if you maybe put your knee on something and lean way over?"
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|) N7 [, ?6 S3 p5 W2 d0 J6 r那麼拿個東西墊高，爬過去看一下？ " a, f# N# S4 n( B" E
& C4 ]: Z5 k* |2 Q% M. C# e1 H: ^/ \' S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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1 j4 C; O4 J5 x7 i) V. r喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 1 {' X* J4 X6 u2 `
+ F0 v- S# R. c A2 m"Yes - the office light is off, and the only light I have is $ O. _( ^3 w. e5 k0 |6 G+ ~8 N
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comingfrom the window." ; \- Y) i! {# E
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 M' m: M; o, N' S
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"Well, turn on the office light then." ( [' y/ S/ Z; L! a4 E& k
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那麼把辨公室的電燈都打開啊。 J5 Y1 c: r& h( J( p. t- _9 S0 Y
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"I can't." 9 I, W8 T- c2 e( q. d4 j
3 ?) ^6 [+ I7 L3 ]沒辦法。 4 f1 @) [4 p: X6 D: j
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"No? Why not?"
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沒辨法？為什麼？ 5 l) f: J# R; L$ i7 e( O* [
2 U9 x+ {. o0 ^$ Z" H {"Because there's a power outage." , e( @) J/ m' F; H1 W* _3 j
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因為停電啊! 2 x# E; N4 D# ~; w! B
# Y' F; M! G1 {+ h) X"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 P" Q1 \1 s1 D! l6 U5 SDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" * W4 X; C$ }3 f
5 x& W. x+ h$ y8 ~& G2 J: ~停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 _% q+ n9 Q+ L1 S% W2 O" I) s5 W. D/ ~
/ X. Z/ t! |" E7 j2 A$ ?* |"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 1 t4 t* @) [( j
9 x% |5 s9 o7 E+ P"Good! Go get them, and unplug your system and pack it up justlike ' c) r3 L- q# J U: A
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it was when you got it. Then take it back to the store youbought it from."
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& ^6 U/ O2 ^* S很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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1 U3 d& T* g1 U"Yes, I'm afraid it is."
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, y& \+ R# e' [* C0 l是的，恐怕是這樣了的。 0 {+ Q+ w" X! e d3 y
A p" t* H, |"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 Q/ t! `5 w6 ?/ S6 ^# c
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"Tell them you're too stupid to own a computer." & t I t6 u/ {* b* B- R( l1 ?, ?
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
