Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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! ?' b3 \ P/ O t"Ridge Hall computer assistant; may I help you?" 4 J% {0 I% ~2 u# S! C
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 2 j# F* M: N' g+ w8 v& e
' A* W. s5 m4 k( h+ \* I* I"What sort of trouble?" 5 V' T$ K$ Z3 S1 ]
) i; s* D' O6 P9 D您有什麼問題呢 ? ) x8 C1 ]0 ^; e; q7 D0 [
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"Well, I was just typing along, and all of a sudden the words wentaway." 6 G- e4 K8 D7 e8 w( n A
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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" E+ l7 D. t, G3 }5 ]"Went away?"都不見了。
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"They disappeared."
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% a4 _$ C N* N9 d1 F# {它們都不見了。
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"Hmm. So what does your screen look like now?"
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( v1 H2 M+ ^, ^: I) h1 C& K, ]* l嗯，現在你的螢幕看到什麼東西？ $ R. U/ o; v0 J x+ U
, h6 i: \4 u; }0 i" A"Nothing." ( | P/ m2 M8 w, ~! [
0 `3 H! [' e" n- m; n' v沒有任何東西。 8 D5 ~: j h- F. ^6 s
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"Nothing?" ) M: f' o: C) B( G( _. n
5 x* t* x" [" v9 W% o& w- i沒有任何東西？ 6 P' f3 c q+ [; o: Z
* e$ g8 I4 w9 l/ S, o"It's blank; it won't accept anything when I type."
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2 s' z9 d8 ]0 ^螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 0 m/ i! _1 o' S+ P0 `! |
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您是否還在操作WordPerfect，還是以經離開了。
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6 J( o& |3 l' y2 y% C"How do I tell?"
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/ P) Y0 v% K: z/ Y我要怎麼說明呢？ 5 b# ~) V7 {9 R# ?' v+ N
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"Can you see the C: prompt on the screen?" * l" p& u- d2 Z& L" U/ {7 y
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你可以在螢幕上看到 C: 的提示符號嗎？ 4 U$ t! ^ s# Q& T$ O# Y) m9 B6 C! n& M# L
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& p( Q: X4 t* c# M"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 6 Z( ~" L% D8 G& B& e
4 G6 m# I, o% G3 \& _"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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8 u, x! x2 h; d4 H8 p b顯示器上的電源指示燈有沒有亮？
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: s9 v/ q- x" g"What's a monitor?" 6 L0 K3 W9 T: s# W c1 s# k
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什麼是顯示器？ 9 T$ H! s5 e" v
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"It's the thing with the screen on it that looks like a TV.
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! e: U0 O! p& c6 Q/ Q# t) i0 hDoes ithave a little light that tells you when it's on?" $ t( T' q* L& _9 v9 W& d! j
- q% N" {! d4 [ \3 L! ?( ^. A# E就是那個看起像電視的螢幕，
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% p2 N# U) U+ G- w有沒有一個小光點告訴你它是開著的？
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I don't know." - u' m" J; W2 c( y" ^5 V
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我不懂耶。 & d, i4 Z: e7 P3 d: k7 r
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"Well, then look on the back of the monitor and find where : ^1 e7 ^9 O- c
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the powercord goes into it. Can you see that?"
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! b S- j' F9 f4 i那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 [ v q, _, |! j4 y
. y$ \$ u) o2 `4 a- m/ Q是，我想我看到了。 - n' S3 M6 [' N+ L7 t
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 S; E+ Y% [( G8 ?太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." i: R( Y; y1 [! ~$ B, V
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有啊! $ C- Q6 N4 u# v& @1 O+ ]
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"When you were behind the monitor, did you notice that there were
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& S6 t% M+ x1 I0 [! P. ktwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." + K3 F b# [" G
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沒有。 1 q* L: x' {5 Z1 t8 y
5 H$ I. L# W' d8 {3 r"Well, there are. I need you to look back there again and find ! X% J0 B% @5 X8 {( B% S
+ ~) [4 ~! z0 z2 r$ itheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 1 m' [$ X! m; I
! |$ i' e" D! {# ^$ s- r$ TOK，找到了。 4 z$ E! C: @; p2 a4 \
5 n, @* l0 _5 U/ z- U"Follow it for me, and tell me if it's plugged securely into
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0 o4 I( \* y* ltheback of your computer." 7 M% g; f% J+ x: L& p
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." : u6 Z Y# l0 o# ^+ o9 U
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我搆不到。
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: v0 D1 ?6 ^3 l% r"Uh huh. Well, can you see if it is?" 0 S% I4 P' W; I0 _, c4 A3 D
" g0 |' n9 w: g# ^$ e) K嗯，那麼，你看得到嗎？
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"No." / |0 _+ d2 [* h# {# v9 G$ A
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看不到。
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! P/ b# x' q8 N/ ~. c- X; R& f4 r"Even if you maybe put your knee on something and lean way over?" 1 e9 [ Y0 H- g) e$ d; j9 {) i
! [& @# P' r) o6 R" ?; V那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ d& I9 D4 m7 l3 O
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喔，不是角度不好看不到，而是太暗了。
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+ V2 S' Q. L) F8 T0 l! o" {! X* ]"Dark?" 2 r K! ~9 ?% W0 O
7 M" C8 w5 A( \, Y; M太暗？ % ~3 o1 g9 `4 f O6 a
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"Yes - the office light is off, and the only light I have is
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1 x3 j% [7 v; l; `comingfrom the window." 1 e+ r# W2 J( J6 @6 f/ w
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 c* m) g$ U# W& G$ L b/ d) z
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . v5 Q. z' A: T+ S. q) \: |
7 g: Q6 b3 \1 a4 {: f0 D" J. q"I can't." ! N- y$ `* _" ?5 E9 C; Z
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沒辦法。 7 Y ]* I$ W! f5 ?
" \7 X: `: D8 q7 }! @; A$ |+ ]"No? Why not?" % S2 y! H9 t) T9 [8 \
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沒辨法？為什麼？
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"Because there's a power outage." ; \+ S- E* n, e/ u3 ?
: ]8 }5 u1 [0 f7 e1 e因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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% l7 w. |* Z& W; @. J. c8 G6 p9 aDo you still have the boxes and manuals and packing stuff $ ]( S$ q' L0 |9 _
( g0 a% x3 [0 D5 O% `' v' d1 X, J+ J% ~yourcomputer came in?"
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8 r6 a9 n1 t" P0 T0 |6 [- o5 u停...停電？&#@!(& ，喔!OK，現在開始打包， - n* G" O/ m6 Q$ q9 w: P5 d
0 I& T: v& Y* h) V. x電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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9 N, k8 f6 _% d$ o嗯，是的，我已把它們收在櫃子裏。
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/ Z4 g/ C% R5 v0 k"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 2 Z6 |' e5 h9 x9 h2 T. y0 l0 e
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ) d& y- {" g0 k% Y% O5 u
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 {/ ~1 d" [$ M9 ]( o9 B3 d
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"Really? Is it that bad?" 1 u2 t" k' ~$ ~0 g
' k( i. I0 j. Q& f! Y真的嗎？是它壞掉了嗎？ ) b4 n- E6 d+ \
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"Yes, I'm afraid it is."
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+ n7 f$ f+ ^0 q+ q0 B是的，恐怕是這樣了的。 1 z' u: z! Q& N Y; I0 l' F9 W; b
! s7 R0 N& K7 {) X5 s$ O5 z/ i6 w"Well, all right then, I suppose. What do I tell them?" 8 T! E8 p2 j5 X
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 3 H, P E+ H3 w7 h3 K: z2 n
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
