Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, |5 C6 ]" v5 D' J( ^) L, _- Z& O"Ridge Hall computer assistant; may I help you?"
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- B. D/ x3 T' J* ?' NRidge Hall 電腦公司你好!我可以為您服務嗎? 5 w8 Z. O: k0 c& g" K$ ]' V$ _
1 |' o/ Z8 [: z' _"Yes, well, I'm having trouble with WordPerfect." $ J7 K5 b+ O) w' l
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 7 ]& |! t/ ?0 }7 x* {$ {+ }3 q5 Z1 j
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 {1 ?' T9 H! p& y0 R, }7 u# s3 t
' m" }$ }3 F/ V+ x4 w. P* T; _我剛剛自已在打字的時候，突然間所有的字都不見了。
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- X) g: h' ?+ L"Went away?"都不見了。
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3 H8 T+ y* B( P) M8 H"They disappeared."
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: T( _$ h/ A) m$ g: W9 @它們都不見了。 0 v. u6 f" \0 f9 Q& i9 S3 L8 U
/ x2 B% }2 F0 z; a0 W9 V"Hmm. So what does your screen look like now?" 6 {$ o6 M0 P6 E2 G
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嗯，現在你的螢幕看到什麼東西？
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% b. a6 {- s; E4 J( e R: A"Nothing."
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! ^! g+ w6 q E+ B沒有任何東西。
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! C+ C& o* q0 [# Z+ l"Nothing?"
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沒有任何東西？
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. R, s# h, b; j: o, u* P. L8 a"It's blank; it won't accept anything when I type." 6 ~% i% {* {8 O$ c. c
* Z, o# t; t, D3 V6 b9 r螢幕是全黑的，我打的字它都沒反應。 " ?) A" ]* m3 B& y+ R, h& ^
! A2 d+ V8 Q- T; q"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' p, g: ~" w' [+ l, z: E4 _ p+ C
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我要怎麼說明呢？ j, x! P2 d& r8 a
/ `& s* s5 q3 _2 q c- X; V5 m"Can you see the C: prompt on the screen?" # z! X+ M% T- o' ]3 ^4 |0 w
" P* ?( o* F `( z, z你可以在螢幕上看到 C: 的提示符號嗎？ 5 [. {' L& z+ |* K* K7 ?4 G
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"What's a sea-prompt?" $ z' W6 _, |9 R7 `( o" y/ S! r
" a$ g( [4 i& Q8 n1 {什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % X# V7 V) U' O/ D
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"Never mind. Can you move the cursor around on the screen?" # o `4 X5 |8 L
: R, E$ K0 {7 B( q6 Z9 J" M# [( k不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ T3 ~- ?5 G( J! `$ g
+ D. b$ o1 {( a) W; V0 ^9 n$ y"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. / |: D5 [" C5 Q3 s2 j
; X. D3 W" v, s- h3 R. p8 kDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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6 X7 D" C1 q; G& b+ g有沒有一個小光點告訴你它是開著的？ 8 i2 f$ q8 Z' x. U3 f) H9 F8 L
|4 N2 ]4 f; z" }6 cI don't know." # h7 L% q& B- u; ^
. P: V& y7 M7 |% G; Y+ t4 `我不懂耶。 8 c6 k# `0 u. C) C% b4 [
' K0 O& j# a q6 ^"Well, then look on the back of the monitor and find where
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r0 F: I4 S% s& |! l7 Tthe powercord goes into it. Can you see that?" 2 w6 o$ W& U6 H2 C/ z! B
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 N0 `0 A8 Q5 b; b- I
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"....Yes, I think so."
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是，我想我看到了。
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: X6 a2 f, m1 J9 |( {"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 H; U V' k k
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; ~+ L% [4 x. ]2 E
" ^9 T& `& a8 }7 h"....Yes, it is." 0 p4 x( m* r4 B( G3 M
* v* q( L% q# x有啊!
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$ D' ~- O6 r% h E"When you were behind the monitor, did you notice that there were * c3 p n( F# \. Y
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two cables plugged into the back of it, not just one?" $ S0 Y8 l1 i+ }5 G0 _& X' q
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : n9 {) b0 j8 q" [
- E; _; l( l; Z5 L" g/ ["No." $ x5 W) j" [# |! l4 Y
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沒有。 , ]/ w. H3 }. r* \8 b3 z) C8 f3 ?. N
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"Well, there are. I need you to look back there again and find 3 g/ E* F( b# U+ I4 P+ p9 U7 L
0 R2 ~$ g+ g1 J8 Q/ Q4 s1 Jtheother cable." / n; A B4 I! g; e/ O/ w ]1 v
# e C `) }: `) \: Y就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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0 x: a7 p- D7 I& f5 V6 {; MOK，找到了。 * ]8 H7 C d" Q
9 Y4 G8 g- a) y' T"Follow it for me, and tell me if it's plugged securely into * ~8 n( Y1 A) t& V; t1 r4 ?
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theback of your computer." / J$ M$ ^0 |/ ^8 s
, M6 J- g" o# E) p0 E% f再替我找下去，告訴我它有沒有確實插好在電腦後面。
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$ [& q% g0 V5 ?"I can't reach."
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我搆不到。
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6 Z0 Q# ?0 p% i, J"Uh huh. Well, can you see if it is?"
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, M* p% V6 O8 h- e' p& J嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 2 }! ^$ {0 g" P5 P2 a
3 h, A/ E6 f- |. ["Oh, it's not because I don't have the right angle - it's becauseit's dark." ! Q; @% b/ L. l" v) ~
8 ]) }$ I+ [& w! `8 }, o: i. N喔，不是角度不好看不到，而是太暗了。 8 F' R& q: a! }2 c7 {
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"Dark?" 6 D3 j9 \1 }4 X8 d4 a I; e
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太暗？
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"Yes - the office light is off, and the only light I have is 6 a8 G6 b: K9 ?( }
3 H2 U8 W8 i( c8 P+ Ocomingfrom the window."
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, h1 {4 @* \) F& O Z) {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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& [& Q+ @1 e- L"Well, turn on the office light then." + N: S& F7 N1 J" K2 F7 d! X: i
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那麼把辨公室的電燈都打開啊。 / l( L4 f S& \- m7 {5 b0 l) w
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"I can't."
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沒辦法。 , Q; Q2 b. k2 l0 y/ T) q; t9 Q
2 {+ m6 D8 ~9 x+ X( |1 i/ ^"No? Why not?"
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沒辨法？為什麼？ ! | i. w W. Z' V! T$ f8 S' e, p
! o0 k5 e) d" N/ x; _- \: k"Because there's a power outage." 1 l1 N% c8 r J5 V# y2 ~+ [* L, }
# ?5 a9 F k; n+ p' q0 g! H* a因為停電啊! : T/ p, s4 i) P ~1 u0 `2 O$ Y* T* u
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"A power...... A power outage? Aha! Okay, we've got it licked now. 2 p. i# c$ }- v0 U1 } a
! L4 f0 a$ L- p! p) v# e2 fDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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9 c7 g8 C+ l' [3 y8 n停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 ?/ n6 t6 z, C- X/ f
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ( k& i' u4 G. V% E1 `) g2 R9 t, n
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / T% T/ |/ ?- Q* P
+ A& u" ^/ n% j* }' C很好!去把它們拿出來，然後把電腦搬下來包裝好，
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! ^, |3 M) F( x. i6 R就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , s& S5 z& Q0 D* I( g
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 8 A9 v6 c' A8 t- Z+ l
8 h. L. o. I) b3 J9 g7 E) U, }/ h"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 : O. V0 [1 z1 v }; a! h4 Z. ]) P
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"Well, all right then, I suppose. What do I tell them?" 9 a* j, ?; t" X3 i. c; X- i+ Z
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ' b1 }2 Y3 Q" {: f8 R b
- x; F1 h' B- X2 Y8 R' R+ e4 Z"Tell them you're too stupid to own a computer." ( M+ M. b, c( d$ ?* U7 u. }
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
