Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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+ |3 X' o' g) ?"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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# S: J @! P/ {: {: I"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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% x& x0 X" p* d* ^6 s2 d% r您有什麼問題呢 ? 6 B, G3 U. L- W& d* K9 ^/ r
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 - O0 R: B( d. v) `- t+ F- s" D# i
* U6 A6 z1 z& x"Went away?"都不見了。
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"They disappeared."
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0 ?, ]- O1 M8 [它們都不見了。
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$ [0 {) Y3 T) o; ?"Hmm. So what does your screen look like now?"
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! j. ^4 k+ C& W8 d嗯，現在你的螢幕看到什麼東西？
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, _7 o8 z/ L2 R( m3 f3 ~"Nothing."
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* y3 |! d D) h6 \1 C沒有任何東西。
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& X3 ^2 o; g" p! n- g"Nothing?"
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( g. _1 r0 g& b, b, {, X. U沒有任何東西？
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"It's blank; it won't accept anything when I type."
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W+ U& g. @# A# v: T螢幕是全黑的，我打的字它都沒反應。 8 @& h) g7 A( j% H) f( n' R
( k+ B2 B2 \1 }5 N! F3 \"Are you still in WordPerfect, or did you get out?" 9 S% z, J6 D- X3 P c. G! U& \1 r) I
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 8 s, s+ S6 K0 {* k+ ]
5 a3 }8 I9 A" u. G! O我要怎麼說明呢？ * P6 d/ E, d, T7 b
9 U/ ^. Q- W9 U9 t"Can you see the C: prompt on the screen?" F4 e) E4 j9 I
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你可以在螢幕上看到 C: 的提示符號嗎？ ( y( @+ o5 g+ O/ G# ~+ `4 [
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"What's a sea-prompt?" H1 m! a6 p8 t1 t# I# {& {; ^" y
" c x- Z0 ?0 ^5 @2 M什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : O* ^" w3 [3 O! Q4 ^- y, e$ U
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"Never mind. Can you move the cursor around on the screen?"
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. G% u1 I3 k+ z) _不管它了，你可以看到游標在螢幕上嗎？ ; V5 [2 D/ `' ^8 {# i9 O% H, _
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"There isn't any cursor; I told you, it won't accept anything Itype."
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* t4 K. `: Z4 z3 L' e8 g8 i+ P螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ) h2 k5 U7 O% M. n# f6 A5 O
# K/ b% S+ z/ ]' t7 R0 Q0 {顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 5 k7 M) y7 J4 v6 @5 [! w" z
( h$ F7 L4 y5 R9 r1 n; \5 Z6 n什麼是顯示器？ 8 B4 M2 {' @7 ]+ |+ |0 E# h
# ^6 L) H+ g; z- t _! U"It's the thing with the screen on it that looks like a TV.
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7 e8 y: b9 } E3 H7 BDoes ithave a little light that tells you when it's on?"
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% T t7 J6 u) g! x就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 3 F3 [' ?. q. y! Q# b
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I don't know." 8 V" D# T$ T9 E3 o/ L) R
L( w1 c) T" C# _5 ^我不懂耶。
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% c' t1 H) J# P R1 {* x"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ r R7 [2 g0 R- P0 Y7 F' t2 l
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 7 t: I$ U3 z- g) N+ m' N Q
' \% ~8 S# }4 l6 P/ F2 P, k是，我想我看到了。
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! S6 v% U+ i4 F( A"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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; y# w; _! L; o G( K" a' x太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 v% c3 y' G: G2 I9 H
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"....Yes, it is." 9 H4 h% B8 _* A% o. \
5 I/ g) N5 e& Z6 s. H有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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, y: w! u5 y2 B$ |0 K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) O+ p* S. U# ^: C4 M5 J3 r# z
+ E0 y( z/ w0 J1 q"No." * m# R! N- C, d! b* {2 G7 V1 N# }
' u A+ a, p3 n/ q3 E沒有。 $ d. i+ |& X4 {/ Y1 R; F
. T4 Y( u+ i( D6 [) }"Well, there are. I need you to look back there again and find
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theother cable."
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" B v8 ^$ { e" m& Z2 |就是了，我要你再到顯示器後面去找另一條電線。 $ A ]: I5 O# \- G( c
& K% l3 `( r6 T) f% {6 ^- { Z"....Okay, here it is." + x: O" G' M( i
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OK，找到了。
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+ d# O1 O( ?& A, _3 E"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." % Q" e% w. |" x6 e
' U$ [4 O+ e8 v/ ~& F, x再替我找下去，告訴我它有沒有確實插好在電腦後面。 / Q5 ~- u. P+ L1 G$ n- |0 H4 U1 Z
! m. K* M9 z% @* o"I can't reach."
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" b% I, w) i& W3 [8 F% e我搆不到。
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"Uh huh. Well, can you see if it is?" / a. X: z8 [/ A5 K }
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嗯，那麼，你看得到嗎？ ! [; g: G; \/ e) a
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" # Q d2 b' \4 Z
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那麼拿個東西墊高，爬過去看一下？ 1 |4 w# s- Q0 f3 R# M: C
1 j# C" B0 f0 e/ J0 K6 J"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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7 r6 L S0 H$ L喔，不是角度不好看不到，而是太暗了。
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"Dark?" ' |( C7 ~) e u7 _, ^
: ^! S$ V6 O, u" ~( h# q$ J0 j太暗？
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"Yes - the office light is off, and the only light I have is
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0 ^* j$ {+ N- l0 l7 a2 qcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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9 i0 w+ c E! u( a* R" w9 f1 @"Well, turn on the office light then." % D1 C5 M0 t( b: b) t5 k
0 d5 q+ r: q1 l& N+ K6 v那麼把辨公室的電燈都打開啊。
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7 K" [$ Q; F' r& o"I can't." * P- @; D$ _, T/ _
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沒辦法。
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"No? Why not?"
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( L+ @: ?8 g, ]! N8 D沒辨法？為什麼？
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( z+ r' L/ I% e4 S"Because there's a power outage." * m- ~$ E( ?7 ^4 m- b$ c7 C) F% t
* E2 o. S+ ?* C8 b) h因為停電啊!
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) L2 b/ D( w0 e1 V9 l! c3 u"A power...... A power outage? Aha! Okay, we've got it licked now. 7 S: S2 [7 d4 f- ~1 p
+ T# C/ B5 c M+ Q {) A% vDo you still have the boxes and manuals and packing stuff # f. o- u1 E3 T& W
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yourcomputer came in?" 5 z- r7 D9 e) a/ D- l
s- [/ O* U6 i$ Z" O' k/ `' d4 E+ T停...停電？&#@!(& ，喔!OK，現在開始打包， 5 U; t6 i+ }9 [
7 f! v( V% Z6 f4 ~" X$ S% q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , f$ d& v* u/ l+ t) g+ Y W
- }: ]3 G! f G"Well, yes, I keep them in the closet."
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0 O4 g( p3 K% h( Q9 R$ q. T# C嗯，是的，我已把它們收在櫃子裏。 $ p0 v0 w7 m6 B6 W
/ ]; P$ n8 M; k0 K) |. V"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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8 W4 Q. R, S l4 ?! T* m' N7 x很好!去把它們拿出來，然後把電腦搬下來包裝好， ) o6 }% J, @% {
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' K+ s4 J; S( v) O4 C"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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- s5 _. _/ }/ i" t, i"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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, d E }% K. R3 `"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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& l3 C1 Y5 V6 l9 F9 O"Tell them you're too stupid to own a computer."
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+ L# e* ^1 n/ y# q& t! M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
