Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? , a# R. Q3 u& L* f0 Z' s$ D2 @# o) o
3 w5 d& A h6 j# g"Yes, well, I'm having trouble with WordPerfect."
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i3 w: ~5 c% |3 j- s5 D& n是的，我有WordPerfect的問題。
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5 P8 \4 @' [: U, V. @4 j, _"What sort of trouble?" & K7 `6 W* E8 X+ j$ u, J" Z7 g) Z
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您有什麼問題呢 ? 0 e, s+ q6 A" a# {1 j4 v& m6 }
+ q- J" }+ }5 y"Well, I was just typing along, and all of a sudden the words wentaway." . M3 m5 e; @2 T5 P" P" K; v
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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6 s; A. p8 T' ^" L7 V$ v"They disappeared." . I1 Z# l. c# |- r! J" I
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它們都不見了。
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+ d% \& ?8 }. k"Hmm. So what does your screen look like now?"
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; l, j$ N3 n( l6 ]嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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1 t, T: N% m/ c0 j% N' |2 v3 ]沒有任何東西。 2 H( G: E7 E: |! e9 n8 }8 }) d- W
' F: P; g0 R& l, m! m4 g1 i" v' Q# n"Nothing?" 7 r2 n( f2 {0 k
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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) s- E$ |9 \6 C/ i* u螢幕是全黑的，我打的字它都沒反應。
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5 {: @) n: F5 R" {( W"Are you still in WordPerfect, or did you get out?" 0 o5 c: `# Z2 ]. S# D5 Y% J
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您是否還在操作WordPerfect，還是以經離開了。 3 w+ z# l& v& l, t
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"How do I tell?" , B1 a3 w& K' t* s. `
& r3 W, R. ^$ s$ Z$ l我要怎麼說明呢？ 8 C/ F( C3 K0 ]# }4 M3 z8 W+ ^
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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( _# n5 K- p; ^/ Y5 J) V! f"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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`, Z/ f9 e8 \, M( T1 R& o( h"Never mind. Can you move the cursor around on the screen?"
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2 p) P! R5 B9 v8 X+ D" ^6 h不管它了，你可以看到游標在螢幕上嗎？ # H( D' q3 H$ V6 B. _
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"There isn't any cursor; I told you, it won't accept anything Itype." ( m2 `% U8 {2 n* s% L
' X" o" r) I1 p+ ~- \. F$ O, Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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, q$ V a- W0 V: p: g"Does your monitor have a power indicator?" 0 d8 f% s$ h' T0 b
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顯示器上的電源指示燈有沒有亮？ & I' Z; C. C) t
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"What's a monitor?"
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" \! J5 c0 g# c' o2 N$ q7 F9 H什麼是顯示器？ ' l9 c0 |9 h( e+ D; q6 e
3 R5 G* D' ?/ D"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ( b6 a8 T7 N$ }* D* X
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就是那個看起像電視的螢幕，
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3 R# q4 S: W4 i* U/ F: K( H有沒有一個小光點告訴你它是開著的？
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! T; s9 w$ E6 _1 h# K* t5 ]/ }5 a6 d/ hI don't know."
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9 x+ t1 ~+ s2 U4 m: {. z! n我不懂耶。
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"Well, then look on the back of the monitor and find where . P" [) J1 @/ q9 d
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the powercord goes into it. Can you see that?" , S1 F, `5 s3 g4 _0 d9 J2 Y( `- F
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( I. `9 W5 _. s3 A. y1 d/ f
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"....Yes, I think so." 1 g; l; h( j) _
l$ ^; J( i) e3 ]9 |& y5 c是，我想我看到了。 6 j; s9 F4 `. f! G
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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1 F8 e7 P0 h/ W, h! b太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 @8 Q' H% r% e7 R9 } y9 f
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"....Yes, it is."
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/ J f( `4 G# b$ U+ }( t2 G有啊!
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7 p5 |7 F2 g/ a3 ~% v/ ]"When you were behind the monitor, did you notice that there were , Q7 T. u( e9 f, s8 [! ]7 m
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 Q i' |& O1 [) v
" n: b( M3 F- b+ L) |"No."
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2 {/ g$ s' [9 F- V5 H, x沒有。
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"Well, there are. I need you to look back there again and find , `6 I: h% S. y& N0 w/ T
; D7 S9 `4 W. O) N( dtheother cable." " q" A# J) G* |, Y5 q
a8 N3 x9 F7 _+ J5 |就是了，我要你再到顯示器後面去找另一條電線。
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- Z* \* d' @3 h9 z1 V"....Okay, here it is." 7 {; O. a' `# |+ ^; X7 q8 o
% y/ ^/ E2 ~% o- T/ ]7 T6 |, cOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) M& ~: w; O- R4 y b0 E/ `
3 D7 E/ g5 g% ~! x% G& H' ~再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ( Y7 i w5 ^% Y( Y: S
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我搆不到。 , W% [3 f( [4 B% ? u
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"Uh huh. Well, can you see if it is?" ( m; ~$ i2 g/ H3 X+ U
& D' B! G$ ^ U& r# i( c( @+ H嗯，那麼，你看得到嗎？ ( ]6 _' R) {4 I/ ]0 T: g
, e6 j0 e5 q! I2 t9 z ^9 e$ d"No."
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* J1 Z7 f% ] w6 D: D K& H看不到。 * L, J, e' q( e3 i1 `" ?
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"Even if you maybe put your knee on something and lean way over?"
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5 {! G" C7 c# K* [2 {那麼拿個東西墊高，爬過去看一下？ 0 ]9 s2 O; q, i
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( r; k' I/ a) h& j喔，不是角度不好看不到，而是太暗了。 & K2 j' ]* |9 j+ k; L5 i/ j8 V
* O4 U( T/ o+ ?( L% C"Dark?" 7 c/ O4 [ ^, e( q z d
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太暗？ 3 a# A4 b7 s( W2 ]
+ B# ]5 n& [* W"Yes - the office light is off, and the only light I have is
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# V* o1 J6 \* Kcomingfrom the window." ; `! s* z# X/ t
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : [: O: ~0 E: N
% b, n0 F% G6 K$ Z7 k' k"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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: }. B( D E/ K4 j"I can't."
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沒辦法。
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"No? Why not?" & k- `! F ~: a4 C2 X( |$ D' r
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沒辨法？為什麼？ 6 _% p @. v8 a1 r
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 7 u% W" f" l# @; n' { c
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" : e: p ^# \4 i' o! ?
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停...停電？&#@!(& ，喔!OK，現在開始打包， 3 j: I, c9 J% z2 ~- r9 T
0 G: z, M# d8 v) Y. x1 E6 q- S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 J2 e; B7 y3 S/ i! w"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 $ g% K4 E- B; T t0 B" Y& z, J5 n
6 N# U- ?* m* e1 y/ x"Good! Go get them, and unplug your system and pack it up justlike 9 z: i% C, z5 D1 Y
* F( u( k1 \8 O& }9 O/ w3 n R& sit was when you got it. Then take it back to the store youbought it from." % t# p4 `/ N; {& B, x& m
* ]( m+ D" g% k9 R很好!去把它們拿出來，然後把電腦搬下來包裝好， C; D. x7 G; ]/ w3 s0 L
0 U5 e8 _8 b+ N4 v1 l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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2 |# c) P, O$ Z- [3 k* D是的，恐怕是這樣了的。
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' i/ K( k# R% Y2 T, }) W( u* ^"Well, all right then, I suppose. What do I tell them?"
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X( J% j% B, A6 Y! w; [喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # u: g) m; H7 e- I" [/ R/ Z
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"Tell them you're too stupid to own a computer." 8 b& M ~1 k( B1 @
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
