Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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2 Z8 L7 L3 M! I"Yes, well, I'm having trouble with WordPerfect." ' `+ ?, b; w' r/ P1 d7 J7 @+ v5 _
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是的，我有WordPerfect的問題。 6 u& k5 I5 ~( c
3 y3 _' `* c" x0 f8 \5 }"What sort of trouble?" ( q# l& s d+ _! X) Q' {( H2 ?3 J
+ T* F5 Y) H4 v$ k您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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: t( X9 ? T% u4 U4 V, Y7 G我剛剛自已在打字的時候，突然間所有的字都不見了。 # [7 x& s! [: p6 L& G
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"Went away?"都不見了。 : s- I% ~( T8 x7 b
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"They disappeared." % X/ Z$ f2 c1 w A4 e
) a/ X! ?* k8 v6 _/ f它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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0 u5 R: w8 ^# ]6 n( Y: i$ ["Nothing."
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沒有任何東西。 - M2 E6 a3 S- X3 @; k& K3 j
. h) E" y+ S/ `1 z0 Q"Nothing?"
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沒有任何東西？ 7 J5 J0 b2 b! D4 A% M
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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6 u. h4 B4 r6 S. n"Are you still in WordPerfect, or did you get out?" ; K8 U- f! V+ U8 s) m \
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" T; g0 c: m$ W8 b0 W: f
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我要怎麼說明呢？ 5 E1 {' A" z5 x) m& _2 |% D
+ V, ^; ~- @# j" q2 ]"Can you see the C: prompt on the screen?" : h/ _& o2 S2 k/ U0 t# ~3 w5 l
2 m' a8 @$ P2 r" n你可以在螢幕上看到 C: 的提示符號嗎？ - E! Z; x* k6 Q0 `" p2 g
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- j' n1 D$ _* g- V) ~5 j1 ?"Never mind. Can you move the cursor around on the screen?" 3 ?. f( _( c6 D$ E! t( V& R, }
* c/ Y# A8 V! b3 m: S不管它了，你可以看到游標在螢幕上嗎？ 0 H0 F/ N& f# U6 b+ K; r
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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n3 ^+ _0 z1 r7 b g. U6 E! g"Does your monitor have a power indicator?" " x7 p d( ~% m0 B
' p* E1 ^7 v: Y1 t+ N! ]( i# n/ t顯示器上的電源指示燈有沒有亮？ & b, a3 z$ G0 Z' T. L
! C7 n7 h% H5 k" F; B/ ?# }3 c) G: |"What's a monitor?"
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什麼是顯示器？ 8 ]- A: i, S5 ^
+ e0 l$ u: i7 r4 E+ u7 P9 P"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 7 [! q. S+ Z% u! c' i8 w
$ Z, u$ U& C- z2 e就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 9 H o" G. _5 F3 \) x/ b
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I don't know." / |/ }: a8 p, M7 s% r9 a% \
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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* p3 d7 K b2 h9 ~. X; W5 l- |the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% V/ y# f. ~% b/ h' }"....Yes, I think so." + \7 A8 R6 q0 J" y5 y2 d
. @! A- z4 s, k8 C$ G s' ?: h是，我想我看到了。
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! M. Q0 a/ `0 t- K& q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." M/ l: z% m8 s, }# U) m! E/ s8 [
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." F* V5 v* X* P4 x6 G- `+ j/ l. w% p
9 t+ F9 n( \2 J' `& c1 L有啊!
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"When you were behind the monitor, did you notice that there were / {/ X8 q6 T* E3 F2 \2 Z9 H
% C2 a9 ]( v# M7 f+ u1 z% b/ ^: P3 Wtwo cables plugged into the back of it, not just one?" 6 q% `, _- b7 w* D8 s
1 y4 {, g$ {# n! |" s4 X+ d/ b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 z# m/ w3 M7 b; i2 ]
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"No."
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沒有。 , b }9 M7 z# p! h' c7 d, ^
, @, Z9 C: i1 m; f* Y( v# e"Well, there are. I need you to look back there again and find
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theother cable." ' U7 T. Z/ u9 T: L
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就是了，我要你再到顯示器後面去找另一條電線。
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& }' C# W* W: @4 G; I* y"....Okay, here it is."
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OK，找到了。 1 n% y8 u7 z2 i' S- l
& S6 y6 m7 N, k7 s. ^% k$ B3 K* }"Follow it for me, and tell me if it's plugged securely into 3 \5 Z7 U1 E. ~3 Q- p6 k/ l; ]+ Z
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theback of your computer."
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8 X9 }. X6 Z0 z再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 x4 v+ y* h5 D4 S. X8 @
. y7 p9 b9 N, A/ R9 I4 O# ]"I can't reach." ' L$ \2 f8 h8 G; E
" a8 |6 O% V+ Y+ K* o我搆不到。
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; C- n& E6 ^' Y8 W# E% E9 I"Uh huh. Well, can you see if it is?"
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, I3 A0 g. c2 @/ s嗯，那麼，你看得到嗎？ ! e+ @/ h5 |: j! [9 N
7 c! d% [) y" a! b1 V"No."
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$ E3 S) p* i! o* L6 b* t看不到。 4 T9 O" @9 Z3 T9 d
* Y3 |" B' T! h0 y/ b; f"Even if you maybe put your knee on something and lean way over?" # \+ @2 B- o9 n! A) d/ X: m5 F/ \
+ f7 c& R6 c2 l% M& R" U c那麼拿個東西墊高，爬過去看一下？
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) k9 T) g9 \: N; H"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 9 i' k: X; k( `2 G
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"Dark?" / O, d* g9 e* H
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太暗？
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3 }% {) F) k. k4 J# O0 r4 Q5 F"Yes - the office light is off, and the only light I have is $ i' I, i# Z1 h& L9 @
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3 V: c4 X- H2 q: S- C8 K是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & X& A& e8 O$ o, a# E) C$ S6 L
: r! C% F1 j* |3 G' z7 w/ b% `"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 2 E U$ y# v. m3 W K0 X
. Y; r3 f- c9 L沒辦法。 : p- Z9 N. L( N" a' J
6 H; Q* }% E$ h$ ~/ B' J/ L8 L4 b& g"No? Why not?"
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沒辨法？為什麼？
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0 @- y1 v' d8 P1 P& L& R"Because there's a power outage."
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因為停電啊!
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+ O% `+ D% b- E" q"A power...... A power outage? Aha! Okay, we've got it licked now.
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9 z& u4 Q$ u Z6 v% \Do you still have the boxes and manuals and packing stuff , l/ e/ G7 \" O3 X7 e' o* `6 j# D% C
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yourcomputer came in?" 9 u4 D7 X& M8 U7 ^* |
$ s+ l- L8 ?/ L3 m: L8 E4 x停...停電？&#@!(& ，喔!OK，現在開始打包， , U8 O ]0 u* M$ I
0 ]/ ] ]" K* _5 G1 t+ Q* Z0 O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 m4 a6 ~% y V5 a+ |" v
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"Well, yes, I keep them in the closet." 5 D; s+ @5 d% R. J9 S( e. M+ N8 [
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 4 \' x3 m" |* h- Y* V4 _
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it was when you got it. Then take it back to the store youbought it from." 3 E6 \( B `& }7 [7 N: z
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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1 B- r' X# D% u* ]) l3 B: ?8 f/ h! D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( V; E K1 O+ r! ?' {, y N2 U% i' q
`3 x, b- t) S4 E0 E# d"Really? Is it that bad?" # ~1 D2 B' a5 `
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真的嗎？是它壞掉了嗎？ ' R2 I/ `' I8 S1 |, ~
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"Yes, I'm afraid it is." . ]1 G( n4 z8 i f% D+ W
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" " y0 a* C; N" k; h9 f
; L) J* j: h, }0 }" J喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ! |) U( h! Q0 {' x7 r
. r2 y N: R6 B2 C0 c- {就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
