Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; a* i- @: P/ Z6 ^2 L1 r"Ridge Hall computer assistant; may I help you?" $ L& c0 U- V5 Z% u! U
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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T# M. C. \. ?- e- i是的，我有WordPerfect的問題。 & k" i2 Y, `& `% M1 {) P
. z& ~7 b! T# s' ?"What sort of trouble?" ! A. w$ Y7 I/ A) U5 w% [. N& e
0 T" I" O1 W8 m您有什麼問題呢 ?
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9 y8 s1 T4 u H& n"Well, I was just typing along, and all of a sudden the words wentaway."
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; d6 v. q. n. m# R% D9 \我剛剛自已在打字的時候，突然間所有的字都不見了。 , K- V$ ]( U, v* W4 t9 |3 }
3 Q1 ~- s, i: V. p. z"Went away?"都不見了。 / U, G5 p1 V. K; M
" ^3 m. \5 C+ h9 h" T"They disappeared."
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它們都不見了。 $ a" a2 A9 k p& u
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"Hmm. So what does your screen look like now?"
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* s1 x% ^7 d5 p5 Y! X- c& v: Y' z4 l嗯，現在你的螢幕看到什麼東西？ 5 d n, R8 o3 I3 T6 ~
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"Nothing." , Y8 S8 k: M4 Q0 e- H! V: Q
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沒有任何東西。
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"Nothing?" " \; D8 C7 q+ Q
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ) z/ n; x" }2 r6 k
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ) S4 h: u: O9 h8 T1 N) c# e
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"How do I tell?" , |' Q# ~' ?' v7 g7 j" T
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我要怎麼說明呢？
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2 p' y- Q+ i& a: {; W& D8 C1 ~"Can you see the C: prompt on the screen?" 7 @% z( d# ~" i* \+ B
' d4 _* E' u9 F4 ~) n4 B你可以在螢幕上看到 C: 的提示符號嗎？ - e1 @& |. @) }6 M- `+ O
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"What's a sea-prompt?" ) _7 b7 c/ Z) }$ j+ z0 c
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 y/ s; ~8 g0 h8 S"Never mind. Can you move the cursor around on the screen?" . K: P( I7 Z- P0 v* t
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不管它了，你可以看到游標在螢幕上嗎？
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7 D: P8 t+ K& K; K( @- @+ Q& @"There isn't any cursor; I told you, it won't accept anything Itype."
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E( I( Q0 b# C& H( d1 B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : F3 }7 D! y* E2 ^; L5 ]
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"Does your monitor have a power indicator?"
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9 J5 p3 K2 L1 |顯示器上的電源指示燈有沒有亮？ + q, I8 c( Y* u+ g# ^5 u% _9 t0 }
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"What's a monitor?"
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I4 ]4 Z! q3 _. }$ P/ Q6 B1 O什麼是顯示器？ & M8 F Z4 R: B, r% d5 Q
! ~3 ? F5 M1 ^, \. ?"It's the thing with the screen on it that looks like a TV.
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/ ?7 C$ z0 ~# {3 v+ vDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 2 X/ {3 Z( r9 c- {, Y6 T- H1 V
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I don't know."
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我不懂耶。 6 J7 u" F& E" Q( f* Y1 `" U+ A2 D
1 [8 N( _0 N- P9 Y6 j3 U) z! y1 j"Well, then look on the back of the monitor and find where & m2 _# k2 I* A
7 \" r, F# y7 O( f! ithe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 i! k. Z4 r! z, [: Z) ?2 G
+ L% d, A. C ]* C! s0 `7 q"....Yes, I think so." % f/ V2 V2 l4 Y7 i
3 T9 G! `1 s! T/ P是，我想我看到了。 : R5 ]3 g; G+ m6 }& T( _
; m) I& o- r x( }6 w; }# U; ?: j' A"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! L6 ?% Z1 _5 F' a
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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; H& \" C- @6 R* E4 f"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ' {* t6 r x& Y3 ~- [+ G7 K
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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$ E3 ?/ Z c2 F# t: K: f% v沒有。 2 N: m! I4 @6 F0 q
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"Well, there are. I need you to look back there again and find
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' N( p, w/ G, {, `theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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$ ~% l: t5 A( ?$ @9 G2 }"Follow it for me, and tell me if it's plugged securely into . e1 |* C1 ^6 x- _4 B' i. J
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theback of your computer." . ?) y, B/ H" h( r$ w ?& D3 c
" x& O+ E* J- X再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ Z8 F+ l1 u9 e: Z3 Q: o
) p+ _2 g+ C1 i; R/ I/ \"I can't reach."
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我搆不到。 4 c5 y' ^3 @9 _
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 % q* e+ P; v/ {% w! W
}0 V5 X: k* }" l+ t+ z0 S- _"Even if you maybe put your knee on something and lean way over?" ( K! g$ p# c5 S
7 t+ t% G' W% a0 Z1 |- b" W5 _那麼拿個東西墊高，爬過去看一下？
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: R+ Y; `% ]4 t- ~3 u! o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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_' z" l- X$ i喔，不是角度不好看不到，而是太暗了。 1 O4 k- {5 ~, T7 J& P1 A4 A1 s5 O
" _. ` P* o2 L9 y- N"Dark?" * m1 z- N0 v9 M: v/ M
1 f6 ~ k2 r) x3 i+ i+ F太暗？ 6 f1 v6 d q& |& ~3 c
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 j1 H% D5 D% g7 `& ^是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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' j! w Z% \1 Z) N"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 - j0 ^+ M+ l1 Q1 t8 Q( J, I
, O4 [& ^1 G6 B* E5 p"I can't." 5 l+ T" I2 R% I: _2 G$ Q& a( C
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沒辦法。 ) a4 r! ~8 X9 R* f3 _1 t; M; B
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"No? Why not?"
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7 _/ U. x- t3 B$ ]4 ]沒辨法？為什麼？ # n" T- w; U0 Z
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"Because there's a power outage."
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因為停電啊! + G2 o2 {& c* A% j, Q1 t6 S
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"A power...... A power outage? Aha! Okay, we've got it licked now. ' b& a1 _( P2 j8 h% q
7 I. I- ~3 A* b8 y& T8 `, S' MDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ( Z- b W# j0 E2 S3 Y' p
S' `6 |# s' a- L# p停...停電？&#@!(& ，喔!OK，現在開始打包， `* O7 \/ X4 t
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' p/ S( k7 Y. B. ]6 ?
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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5 c u' V9 g; ~& K& W2 O+ `6 V"Good! Go get them, and unplug your system and pack it up justlike 7 a- V: R/ R# R! P' e2 H
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it was when you got it. Then take it back to the store youbought it from." . [7 L e6 k6 V0 k. @
: M5 x8 |8 ?( M- Z& h' V1 J很好!去把它們拿出來，然後把電腦搬下來包裝好，
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Z& z# i5 { k: `: i* e' E就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# E. e. s- s/ {7 x"Really? Is it that bad?"
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$ y; R" o3 X7 |; `7 s真的嗎？是它壞掉了嗎？ 7 i) P, a: I' k D @
6 T7 C; z; g4 R7 S6 p"Yes, I'm afraid it is."
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" O$ q" U/ w$ _+ Q/ P是的，恐怕是這樣了的。 / B; |7 d/ ]# n& f% V
: F! @% j- v6 G"Well, all right then, I suppose. What do I tell them?" * w6 E( d& q. F% C* x
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : _+ h: n" P: _
, p5 v$ d9 b3 X5 Y"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
