Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' o6 d3 d- K! `! |% t9 [4 K2 o( V
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." : z9 M. C; t+ H2 V o" f+ {9 H# J( Q0 K
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是的，我有WordPerfect的問題。
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7 _1 O( m5 i( d"What sort of trouble?"
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2 C2 X3 q* w* |* L0 I您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." # i3 {9 S. {2 U% U/ ` d
& @ X1 R3 ^$ g- L3 L5 ^8 ~4 r我剛剛自已在打字的時候，突然間所有的字都不見了。 1 l' I% C. H1 x! c2 c% l
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"Went away?"都不見了。
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7 @/ O! p0 [/ S4 l2 K3 ^0 K2 ]"They disappeared."
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( D0 w# B5 ~+ Q) w& b6 V它們都不見了。 2 e/ P1 B6 U4 x$ r s
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"Hmm. So what does your screen look like now?" . [( c6 Y2 |" y0 t4 A7 {6 Z2 B0 h
& v, {; b0 {2 g0 w嗯，現在你的螢幕看到什麼東西？
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"Nothing." / @7 n( H2 p& z/ D/ A9 y
" T! ^, L5 l) {" x沒有任何東西。
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"Nothing?" 3 G/ l9 ]! A& p% V# _8 U) L; O
) D& a6 r: g' j9 i/ |7 R3 b$ y沒有任何東西？ 8 u% M5 c3 D9 u% x2 i" c N
$ r1 C8 @( f0 g/ |8 v"It's blank; it won't accept anything when I type." / `- t1 W' y% e( I
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螢幕是全黑的，我打的字它都沒反應。
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. ?# ?- ]5 O8 f"Are you still in WordPerfect, or did you get out?" 4 I4 z( s7 V% W9 ^2 L2 P. c6 }. R
7 G4 b% A6 E& r您是否還在操作WordPerfect，還是以經離開了。 - D# K6 \% ?, w: B1 p8 x
' q" }4 o+ I; O( F+ M- W"How do I tell?"
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我要怎麼說明呢？
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" h; E2 x! n. M, c+ I; A"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ $ I6 Q9 ]" ~/ ?
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 z3 B, K4 N( n"Never mind. Can you move the cursor around on the screen?" 9 r. u' r, N) d" |
8 _3 h V; d2 J# e7 L不管它了，你可以看到游標在螢幕上嗎？ ! x n0 B9 |7 z) ^% s; A3 _
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"There isn't any cursor; I told you, it won't accept anything Itype."
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9 ~$ \- [( Y h' U1 c' p4 X螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ?1 N& c7 i: F Z' e, Y* B9 @
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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! {& b$ P9 h3 b7 c* l9 K, u7 T/ m% c"What's a monitor?"
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& |. l( }0 L7 N1 D) R6 T, M7 I什麼是顯示器？ : l- [( B& G: Z9 T
' }- ^1 {5 j) l: F+ U0 v"It's the thing with the screen on it that looks like a TV. : B3 Z+ D9 y) e9 u% @, x
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Does ithave a little light that tells you when it's on?"
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8 x1 _, z( c/ S1 s6 X1 x就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ * A7 |. P$ [: H* w
4 ~- x, S& q# e9 qI don't know." ; Q" i- M. i z! a% D
* H' O9 ^+ U' g/ j, F, j我不懂耶。
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. H1 X( c' P. C% ]% T"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , Q) [9 k+ G3 g" L( j) @9 S/ m
7 K; _9 C: c, `1 q"....Yes, I think so." " P" g3 ]' K" T( z
( |5 r, E5 T/ Q" C" ]2 r3 {是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; ^0 `3 k$ q8 D s
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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* U" }/ b0 V9 P# j1 g6 }% ?- `0 e"....Yes, it is." & j# X) [+ k; O6 X/ [& M
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有啊! * K2 \2 ~/ y# f* B+ a1 ^2 p
9 e) d0 b8 R$ r% G. K7 d% ^: {; u"When you were behind the monitor, did you notice that there were 0 D5 E8 l A7 u5 i
% d) [" n2 r, H4 N6 p! g7 p ttwo cables plugged into the back of it, not just one?"
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8 S8 e( R! P# b: A+ ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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" }) o7 a. C% r9 t8 d+ S' a$ V+ b"No."
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沒有。 * P; u& @8 T7 R
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"Well, there are. I need you to look back there again and find + f# v( b9 l7 j1 A8 K! F0 P
- ], n2 a& V `: W1 V' r0 etheother cable." 7 T; z1 p$ C# ~$ l( `# a* I, \5 X4 R0 j
1 j6 P7 k8 t/ W9 X就是了，我要你再到顯示器後面去找另一條電線。 + s; T; B7 g2 n: J" ?% e
( o& s- \+ D# |+ H4 L" ?& U. n" W `"....Okay, here it is."
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7 [4 _" g" Y' n) J1 jOK，找到了。 3 g5 P& F& k6 ^& m: o
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"Follow it for me, and tell me if it's plugged securely into ' W; r2 A% W# h) s
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ v( e; A0 V& R. N) w3 K5 I) N4 S
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"I can't reach." ( ^& R- Q* G: l$ P8 b9 Z6 C
+ l1 R n4 Y* }7 g- ~我搆不到。
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& ?5 s1 F, e' m* d: P"Uh huh. Well, can you see if it is?" 2 Q6 J( r* A. Z/ w
6 n; a- m) R: w* {, S' G嗯，那麼，你看得到嗎？ 9 _$ c$ ^$ D4 V U
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"No." 3 Y6 A6 C9 T' ^& r
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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1 w. F6 a/ g }0 Y那麼拿個東西墊高，爬過去看一下？ 2 o! d2 h4 c% N! b: t" c; @5 h
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / I: z; B0 A* y+ X% G. ]5 C* [
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喔，不是角度不好看不到，而是太暗了。 , T& q2 S0 J" C% T% j
2 x& J1 a" Y1 {: p; I# `/ K* L"Dark?"
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太暗？ 6 s+ C" u( ]$ @
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"Yes - the office light is off, and the only light I have is
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$ @. R. R W. d3 [' Dcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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?3 T5 F8 a6 L/ e& z) x7 T"Well, turn on the office light then." " A$ L) b- W# S; i- _
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那麼把辨公室的電燈都打開啊。 ( Z+ k9 J) o. F( _5 @$ \) _- ]
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"I can't." 2 s0 }6 ^) d5 l$ K ^, k
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沒辦法。
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"No? Why not?"
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9 F- U6 T* j* J# f沒辨法？為什麼？
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"Because there's a power outage." # s* n. K% p* q) e; g( `
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 8 O; h( s9 @) \0 p% Y
9 ?/ I7 t' }* W$ Y, M9 q I0 |Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 0 y6 Z$ K, U" F" U7 l
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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' G& Y, i+ ~1 C) Q% r; U) H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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7 J2 F8 t, D. k$ F嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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! T& d+ b% C6 F, N% Bit was when you got it. Then take it back to the store youbought it from." - d. o s& A% h0 C5 u. R) a
* ?7 @0 @/ T% Z( m5 ]很好!去把它們拿出來，然後把電腦搬下來包裝好，
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! J' x" _7 l; \0 t' `( ]; W就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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3 Z0 G& I) A% \- z6 z v8 y"Yes, I'm afraid it is." ( A0 Y0 I9 E+ Q: r: y
: z1 ]( T$ X, j7 A0 D是的，恐怕是這樣了的。
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* D0 D2 g* p" ?1 X) R"Well, all right then, I suppose. What do I tell them?" 6 y; ]* F1 D8 X2 h6 R& Z+ \
9 N* v0 v+ n }8 B7 G: p+ \喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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, ?: a a% g# e3 }2 f"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
