Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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+ T! f0 `/ ~7 W"Ridge Hall computer assistant; may I help you?" 0 j- j$ V' {* P* m/ _) }
3 ^: @& i: j! C( I4 I0 _1 bRidge Hall 電腦公司你好!我可以為您服務嗎? 6 Y# ~5 ^+ \/ _
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 - g$ K& y0 @. `9 ~, f
% D: W5 H4 T, A/ M) Z"What sort of trouble?" + p, U6 t% F, T: u, Z9 Q. I7 X
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您有什麼問題呢 ?
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, ~7 R3 s$ B' k+ K; }, x9 Y"Well, I was just typing along, and all of a sudden the words wentaway." + s1 l' \* B7 I1 |
3 m9 Q; I( }# P. P# M* _我剛剛自已在打字的時候，突然間所有的字都不見了。
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/ s! z" a' _5 _"Went away?"都不見了。 ; o3 ~( o! t; Z5 H4 [" G
: b3 W7 E- |: N+ s"They disappeared." 5 r" c: K+ M% c2 v
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它們都不見了。 8 C. C) Q" N6 \0 Q/ L
6 H5 E1 K2 B: x5 q"Hmm. So what does your screen look like now?"
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2 W- h5 \, K8 W& r% l' A嗯，現在你的螢幕看到什麼東西？
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"Nothing." / q; W# O' b3 g
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沒有任何東西。
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' @/ w* L$ l* M+ n1 {$ C"Nothing?" ; B2 c9 h1 ~0 D4 D2 P* w
; L# z( g: }2 x- t4 `) o- s. S沒有任何東西？ ( U9 \4 y, F. P; d: \6 W9 @- O
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"It's blank; it won't accept anything when I type." 4 L- F6 z) c2 {: Y; f( C+ C- G
+ e, U7 a& D# B1 n, Y螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 2 Q. M9 y# h! ]5 O- v- ^* p9 y
) P( |" K0 i$ e: d您是否還在操作WordPerfect，還是以經離開了。
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4 N5 n$ o; _5 U# Y$ L2 ~"How do I tell?"
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我要怎麼說明呢？ " @. ?3 ? Z0 z' z I `3 U
* r8 }4 }9 ]+ a" J* Q"Can you see the C: prompt on the screen?" 3 J% J. s4 C F$ P
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你可以在螢幕上看到 C: 的提示符號嗎？ 6 u! r2 e7 X2 e6 w7 I2 a
: [; e# G, z( A0 Y z"What's a sea-prompt?"
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& N g2 E0 M& J' }什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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" r& D( P R; ^& f8 b不管它了，你可以看到游標在螢幕上嗎？ 8 k: c* M. o0 a* @
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + D& S) R( X; y
- }, f; H! i5 Q"Does your monitor have a power indicator?" 7 N; Z8 e0 a3 q% g; _/ `: M4 L
7 ~. P; w; Z1 l, O- J顯示器上的電源指示燈有沒有亮？
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" R% h0 }& g; x) U0 u' G% y4 J' r"What's a monitor?" 2 p0 h5 ?* l0 M
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ' G o! W, [9 f; e
8 a8 U" j: b4 aDoes ithave a little light that tells you when it's on?"
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5 r1 x7 @1 H( e w就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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0 U. J) k" s5 q, `0 w* f9 NI don't know."
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我不懂耶。 $ d" y9 l. n+ K8 n2 \9 h6 K
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"Well, then look on the back of the monitor and find where " Q8 m% s& c/ w0 k
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the powercord goes into it. Can you see that?" + a5 ~ c! a( O" _; W- J
5 Q$ X8 O: Z) `6 [3 i6 l( \1 o那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 `! F7 {& }; B6 [( M) K
; i8 N2 e/ |0 L2 e2 b"....Yes, I think so."
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是，我想我看到了。
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5 u. Q& n. a! ]/ s2 Z' k! ~"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 c2 B5 ~ F4 Z太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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* u" X- y: l0 c' X# \) C"....Yes, it is."
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9 b. v; T% B6 A5 q n2 \有啊!
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"When you were behind the monitor, did you notice that there were / F6 j- N b! C. Q
o0 n- t5 I! z* ttwo cables plugged into the back of it, not just one?"
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! ^$ R f" B! x7 U% F你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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* b6 y0 _- ]3 V- j2 n& z"No." ' ^4 s6 B! H, P
; a/ L/ M) r4 ~/ f8 R: r: j$ ^沒有。 M1 d) M, h9 L1 b
8 Z. |) j& n z* W, | i/ f6 E7 a"Well, there are. I need you to look back there again and find
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; D: C! o$ k7 L9 Q* Utheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " G4 _# F* I$ N4 y0 p' r' b
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"....Okay, here it is." / F# | _6 O) [
4 c7 ^: E: O+ c2 W7 x" s vOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ; k, y* H6 ]5 u
- T s: I, h- ]7 m9 r再替我找下去，告訴我它有沒有確實插好在電腦後面。
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% Y9 K8 _- L3 G2 m; [; J2 ]: N"I can't reach."
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5 P& Z5 S2 a' w& l8 i& [, G我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 1 W2 F3 n# s* B! e6 z. y4 A
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那麼拿個東西墊高，爬過去看一下？
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9 n& o0 _; F1 P3 c9 v"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 K' V0 J- k/ p2 F
2 X4 V* T$ _* t+ [8 {喔，不是角度不好看不到，而是太暗了。 2 i A+ v1 t* K9 {& n
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"Dark?" ; \, t) |* B/ d7 d$ Q1 ~
; z4 r* e6 k. L( t8 X. a0 V太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 1 n0 M# l2 P. Z! ]. z7 |$ j
+ g) n; R+ w' ?" ^! C是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 7 v0 b1 p& ~4 l- [
# p$ X. \1 b! j7 b"I can't."
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6 J. |; A( P( X$ t3 Z沒辦法。
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7 e' Q7 p! J n8 c l"No? Why not?" : h" [$ z p1 P9 b% V0 \
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沒辨法？為什麼？
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"Because there's a power outage." " W, w4 L, _' `4 r8 x1 i3 U
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. % r3 B3 _4 n9 A8 a- R
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" / d6 z) i6 Q0 _
; V8 m9 _7 H" Z/ r* i) w停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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) }& Q# G( h% I$ B8 D1 h"Well, yes, I keep them in the closet." 9 b0 {$ o5 g! R. ` ^3 W
- l/ g2 t4 T# ~2 f9 j# y1 {- \/ H8 s嗯，是的，我已把它們收在櫃子裏。 % X1 W- N, r2 G7 s8 w. R( g* m
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"Good! Go get them, and unplug your system and pack it up justlike # b( d5 X K C$ r' r1 z- w' I
! o: @" J# w9 |& T3 e* N2 Oit was when you got it. Then take it back to the store youbought it from."
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/ a' S; ~( [) u" Y; ~2 M很好!去把它們拿出來，然後把電腦搬下來包裝好， " e2 d# F$ ?: y% w5 A( F. b
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 7 B% X+ K1 m3 e! Q
) _* r. Y0 @' C) }4 Z! G真的嗎？是它壞掉了嗎？ 9 w; I8 z( X9 `# F
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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* [- E, Y8 N1 I4 v# x& D4 Y8 J"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + S. ?( Z4 U" y$ C
9 _+ s0 I" m ]+ k1 h! L. M4 z& ^"Tell them you're too stupid to own a computer." ) m# Z5 H9 i7 X1 P& M5 C B5 J
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
