Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 8 c' n% [& b U9 V, k$ K
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"Ridge Hall computer assistant; may I help you?" $ B3 ^" c5 h( U5 Q8 f
! I/ t* o0 ]4 X' Q% XRidge Hall 電腦公司你好!我可以為您服務嗎?
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) s+ z7 F4 i% V4 E"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " T8 @5 \. W6 X5 T0 k
2 J8 y8 B1 f e" ^& W3 ^ Z"What sort of trouble?"
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您有什麼問題呢 ?
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; Z6 Q$ q' l" s7 }+ O( z"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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" F6 Z9 n8 Y9 l4 [+ k0 q"Went away?"都不見了。
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! G( d1 }; C3 ~$ ~6 t; k, r, w"They disappeared." 4 v& ^( `( E3 W4 ?! j h3 T t8 x2 b8 h
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它們都不見了。 0 |9 i7 @0 Z+ h# C/ Y
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"Hmm. So what does your screen look like now?" * c( Z1 O% m; A% T+ D* X
( v4 N8 q3 ^, i嗯，現在你的螢幕看到什麼東西？
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( i% A4 L) U- \"Nothing."
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) [8 O3 f: l/ z& J: L沒有任何東西。
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8 Q. {1 R3 F: [$ j' |) p"Nothing?" ( B7 `1 t5 Y6 @4 J8 M1 L
( f5 c* K9 v- W# U% U沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 4 S! P; y |7 ?' F+ E# Z
- V1 J- G0 I. B1 Z"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 & m) ^! x2 f* h3 i; V9 \/ Q5 M
1 f. g! y4 N. w' H2 ^$ `4 U2 q"How do I tell?" " s @2 l2 H* o5 D; X+ d- S' w- U# z
2 m! {+ I0 p; n: {, d; P, A; H我要怎麼說明呢？ " g6 a0 k/ O) }$ P% y l: w
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"Can you see the C: prompt on the screen?" # k9 B2 ]" o- X L8 D
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你可以在螢幕上看到 C: 的提示符號嗎？
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5 d# J' {3 f: V9 D! H( U! V( t# c& I"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 E# L$ Z* F$ M+ r* O$ q0 q"Never mind. Can you move the cursor around on the screen?" # ^: F/ f# g2 t3 b. l! G3 m$ p
: ~; Y2 g' D, g6 B2 D5 {. R) y不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 t* J1 k9 p% f' o' @# c
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & ~% t7 g3 v) V/ u/ t; o( l }' X
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"Does your monitor have a power indicator?" ! v/ ~& g! \7 v# |$ e# a: {% t
/ U5 G3 y! u! X* o- X顯示器上的電源指示燈有沒有亮？
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+ G) H' |: `( Y# l. \1 d4 o* N"What's a monitor?"
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什麼是顯示器？ + h; ]. D) U. A- E& [" N x
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"It's the thing with the screen on it that looks like a TV.
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5 {* J6 I, j- m/ @3 u6 W+ hDoes ithave a little light that tells you when it's on?"
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, f# z, @% U+ ~9 U$ s+ h就是那個看起像電視的螢幕， # u" K% s, U3 c* {8 N& _
: ? h, M$ m; ?有沒有一個小光點告訴你它是開著的？
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I don't know." 6 I) @$ Z. g$ N+ A# m9 [9 f
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我不懂耶。 4 @# S* ^% ~6 v+ B( B3 f
& ~5 n4 g9 e6 q6 g+ D0 v* @"Well, then look on the back of the monitor and find where 4 K* m7 E' a5 B* n/ Q! ~
/ }7 O' q3 m- g3 `$ W. bthe powercord goes into it. Can you see that?" 1 ~7 g, z- E5 U' | } ~6 d
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% p9 h3 ~6 l$ V6 s( `: Q2 o: e) d"....Yes, I think so." % m. c/ V( f$ C z( |! w
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " O. }- H( R* x6 P3 U, r6 Y8 z- g% e
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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- a- t# \; \" w* p"....Yes, it is."
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有啊! + B* X6 c3 X+ f. U& p9 f
0 v! P" f% B9 f5 p" K"When you were behind the monitor, did you notice that there were ( |* V# S6 N2 l$ v7 F
$ J, I& w* B( atwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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! {8 q- Y. t, U! C' C"No."
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7 [% W9 p* D' k% @; Z9 f沒有。 ; Z+ r6 P6 H% |5 N/ V+ Q4 @
, O. H9 [- K$ R9 H6 e1 w1 e! C9 H"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 6 _& w0 A# s) B: N2 }6 n$ q
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"....Okay, here it is." - c! @ u7 {4 R1 b- p* r
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OK，找到了。 % R2 ~/ |8 W6 k* _
* g2 r1 c" z* a"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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* m. B; \ E4 B再替我找下去，告訴我它有沒有確實插好在電腦後面。
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+ K& o; V+ Q7 G4 O"I can't reach." ' S7 m |. A) X# i3 b
6 l" J0 `: j- K# g8 q$ [, n0 d我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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& k( v- U4 k N6 ]"No." 7 Y* l9 E- c8 n1 ?* ^
& G0 S" w( \# y: D h% {8 n看不到。 * Q- u5 J- `) S+ _1 K3 i
o K& {9 S; T/ r5 X"Even if you maybe put your knee on something and lean way over?" ! y: M2 M8 _! ^& K
& p) t2 o& R; h- o那麼拿個東西墊高，爬過去看一下？ ^: q* I5 E) Z" I
) @8 Q: f& g' |2 E5 w/ s* |"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 y, |3 |1 q4 q
, F: {7 b5 w; }4 B6 \: [/ p' j喔，不是角度不好看不到，而是太暗了。
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"Dark?" " i% I- n% F, B3 E
( G5 u1 B: Y8 V% j! V; x太暗？
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/ g/ M9 Z8 r3 f% B+ t"Yes - the office light is off, and the only light I have is
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3 X8 ^% [% r2 P. Ocomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; _0 i, E, F1 l; }
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 G9 A) @! _4 g9 E1 B9 Z* v9 F
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"I can't." ' t0 ^" K; }9 g) T, b! c
7 v+ ?) F5 I7 p: I7 H" G沒辦法。 " i" U0 S- w7 E* e I
+ y: H- v% s7 s1 ["No? Why not?" 2 S" N" z, ]8 B" u7 I# Z
) F' U% V# l; M: n! M沒辨法？為什麼？ . [1 e0 [1 m6 D6 I5 e8 q) E
3 \) k0 I% T# p" C8 ]"Because there's a power outage."
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因為停電啊!
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1 z' m% y" D; z, Z1 K- L"A power...... A power outage? Aha! Okay, we've got it licked now. ' k" X6 J7 s7 @2 {( z) o: B* I
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" % j: j) ^2 a& J5 J, `& Y* p
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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" q9 L" t: D0 |; O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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1 X. F2 J) ]& h3 W4 ~' x! D# u7 |7 r嗯，是的，我已把它們收在櫃子裏。 & p$ H3 ~6 U; H& ^2 [' |4 k
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"Good! Go get them, and unplug your system and pack it up justlike % o! ]* i. C0 Z o: z6 b
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it was when you got it. Then take it back to the store youbought it from."
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( H- r9 y! H% {' t7 O, |0 V很好!去把它們拿出來，然後把電腦搬下來包裝好， * V" B! ~2 @) C$ l! Q, X
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) Q8 x; B E# M2 F9 H
. m( U0 \& @7 R"Really? Is it that bad?"
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6 }! o4 A2 v+ h: W! y真的嗎？是它壞掉了嗎？
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/ a& U( m, Z3 w U"Yes, I'm afraid it is." + A8 `9 g9 a; |- U- T, R
' d" A1 ^2 {' D/ b是的，恐怕是這樣了的。
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$ n& Q& g, S3 Z1 t' K"Well, all right then, I suppose. What do I tell them?"
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" @0 _& L0 H5 [" N喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 9 H) j, U2 N6 D0 R; t/ L8 b
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
