Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " D3 ]; U; V7 |+ h; ^, M
, ]( s0 ~. R3 d4 x; R"Ridge Hall computer assistant; may I help you?" - n8 H) T8 F% d c; `
' ]6 [, @. S- G$ ?9 E) g% m/ c9 zRidge Hall 電腦公司你好!我可以為您服務嗎?
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: h1 X8 H( H- x3 B5 r"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ]% |2 v5 V/ m; T
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"What sort of trouble?" 0 q' z6 l' M. O: R+ y0 {( t
% O) I0 K# d. f0 b0 \您有什麼問題呢 ? O/ i/ O6 D: h6 B" E5 l: u
( Q/ \9 c! k( h+ o( s"Well, I was just typing along, and all of a sudden the words wentaway."
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: a! m; i) X4 j+ S: _我剛剛自已在打字的時候，突然間所有的字都不見了。 , G" w' l# T) ]2 C
4 @, j% [' M6 L- v, P( a% V, U"Went away?"都不見了。 " J% g2 T) u3 _! E( I+ N
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"They disappeared."
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它們都不見了。
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9 b; Z9 N. k! [; u/ ?- h"Hmm. So what does your screen look like now?"
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6 ^% K2 R. f, q0 [嗯，現在你的螢幕看到什麼東西？ 1 v2 N2 ^# y& }0 _
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"Nothing." $ b( a& M& o( n) U U' |
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沒有任何東西。 % j/ B1 @7 L1 T# \: ]. n4 G
" _# p0 B* | M; }0 y6 R4 t0 A, I D"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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# P( q I3 g7 O8 v" p螢幕是全黑的，我打的字它都沒反應。
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0 E; ~4 I' |0 s9 P, l% J. g"Are you still in WordPerfect, or did you get out?" 0 \0 y& A" U! @4 \; q% z) u
5 N( ]& [/ R8 n Y E您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" + }" T! Q* Z) Z; ]% u) z4 |
+ u/ ] s1 J$ ~. E- ^我要怎麼說明呢？ - ^4 u& x& Z& b" _& c6 n
- @' ?: G0 `% e4 j! Y7 d" Z& G8 _"Can you see the C: prompt on the screen?" 8 }2 ]; g0 k$ Y
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 2 `" z8 p' v1 b8 ]& _! l% `
4 g8 q9 R! V! t$ i什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 r( j% a6 ]2 o! r" }1 X
# P$ J- X/ X& l3 A: ]"Never mind. Can you move the cursor around on the screen?"
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) n8 r8 {' F: W B& n不管它了，你可以看到游標在螢幕上嗎？ & p' a5 U3 ?- |4 Z0 ^* x5 c ^: p& p
. M. ~) o7 g0 {% C3 O" }3 f"There isn't any cursor; I told you, it won't accept anything Itype." 1 Q, `( y; B! b' g5 [
0 T" a6 [7 V) g" E9 ` A螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) j/ H/ B6 f7 a0 ^" {
: ]# a" n& w9 ~3 p: ~7 j# ]5 d4 A( f"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ; ]2 @1 S0 k J5 U) i, H0 G
' `; L' V# I0 j4 m"What's a monitor?" & e& N/ V w2 A- b# X# T
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什麼是顯示器？ 4 n# ^1 ~6 c5 n- d2 S+ W
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"It's the thing with the screen on it that looks like a TV. 2 d( V$ X) m% Z0 K8 t
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 3 l8 j, E. i; r- u4 C* _
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有沒有一個小光點告訴你它是開著的？ ; }" \% j3 G8 A- J- M# A
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I don't know."
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2 h) H* \. L+ v) V我不懂耶。 % Z& b: f0 Y+ M
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"Well, then look on the back of the monitor and find where ) t) b3 E4 ]" L4 Y6 T$ I2 P' ?
. @3 }5 b2 Z/ K2 Rthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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4 A* |0 R) \4 J) }2 r5 {1 b' r, W$ x"....Yes, I think so."
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7 b5 G2 h) [. w/ V# l- x是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 k5 N( C$ i* N% N: @% {0 `. ?# G
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"....Yes, it is."
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有啊! 9 H6 ?; J& [$ C2 h" e& m
% [. U% r1 ], G& i# b; q"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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: [4 g9 K0 X7 U1 |' }/ t8 L( W你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 H: S* v+ Q3 h3 X J- a0 c
1 w7 _+ t L. d) u* }; X8 u"No."
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沒有。 $ N% Y, y) K8 d1 p
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"Well, there are. I need you to look back there again and find
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& X* L, a& ]. r- Jtheother cable." - V* C$ s" J0 N2 y5 c
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就是了，我要你再到顯示器後面去找另一條電線。 , @0 X: N! h4 E+ M/ W& v$ M7 D D
7 T% ?7 |2 |4 |& K* u- M' n"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." , J$ ?2 i! Y* K, p/ o
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 8 e- }; w7 A Z( f5 l1 y
& W3 s3 W9 n0 ]1 z7 U7 w# B"I can't reach." 3 d2 l. N7 y/ A5 g$ W
. `% Z2 G$ `7 y0 u$ F我搆不到。 # v$ ?" Z) V1 h6 e7 T! w+ M7 J
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." ; W4 \5 N) E) f. W! ^
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." * A7 V8 h' l ?0 [6 Q3 C: l
& s0 [4 `; q! w. ^/ _) M喔，不是角度不好看不到，而是太暗了。 % C3 e& v* i* l; f
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"Dark?" 3 h* v- k% [% h- R% v
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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# J0 ]( C1 [. }$ q7 i是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % a$ f$ d9 e% [" m! L8 J3 I
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"Well, turn on the office light then." - t) {; E1 a ]# _0 p- K9 d! d7 h
4 H) L# I C+ R7 L; }! I% Y. ]9 ^那麼把辨公室的電燈都打開啊。
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' k, J0 q3 o# m; J& e"I can't." 3 F3 Q0 ~. y, M4 ^+ k& i' t, [( K
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沒辦法。 7 C V1 o" S2 H: A$ s7 I
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"No? Why not?" $ t/ O. C) N: Z- E/ s+ }4 ]2 m/ G
/ l. {5 @' R1 O4 q, O: f4 F% C沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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( b- _- Y1 P' N& A2 ["A power...... A power outage? Aha! Okay, we've got it licked now. ) t- s$ N4 S4 E& v) }
" r" C$ ]0 ]) U; i' zDo you still have the boxes and manuals and packing stuff
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% s {! O3 {$ Gyourcomputer came in?"
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1 K9 }# _0 R9 Q' `停...停電？&#@!(& ，喔!OK，現在開始打包， $ B$ Z+ `' c1 T7 Q8 t$ N" O
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : ~1 t1 l% Z& h' q& _
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"Well, yes, I keep them in the closet." 9 v% H+ O" v( g
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike , N3 P. [' Q* Q+ }3 @
" ^9 ] a" N, @! Pit was when you got it. Then take it back to the store youbought it from." % N" D- K1 z. i- s
1 r& H+ b' z1 j/ y, \+ c很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 Z! K6 C- L7 Z) q8 W
- j; D: |, F T J+ T( C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 Y2 N9 D; |% T/ L/ N
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"Really? Is it that bad?"
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# i( I& V9 T$ j真的嗎？是它壞掉了嗎？
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- g* ^: Q& f* x5 ?9 I- e: o"Yes, I'm afraid it is."
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/ w1 S9 s! p- J是的，恐怕是這樣了的。
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' L$ d% Q6 K' B: Z/ ?"Well, all right then, I suppose. What do I tell them?"
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; J; U, _! k4 o喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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, }7 k8 y7 I$ V, O$ l4 d# Z"Tell them you're too stupid to own a computer."
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+ R3 @3 v k! `: u3 t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
