Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , r6 T, o% ?4 F9 q
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"Ridge Hall computer assistant; may I help you?"
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5 n2 `. P# J* N I2 N. SRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 2 d, w0 }& E( P& C/ S
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是的，我有WordPerfect的問題。 6 f! A6 u9 B3 }: ]1 S9 }
6 q# Q! V/ M& i" n5 i"What sort of trouble?"
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您有什麼問題呢 ?
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9 ?. j6 p, |* \ d: i"Well, I was just typing along, and all of a sudden the words wentaway." # @& f0 y" r& _4 q: o
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 0 |7 j. X7 ?8 l
5 [% M6 b% @% U"They disappeared."
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. x5 y# s' c( X& B- I它們都不見了。 2 n, ~; G/ _! J$ | V" u: N
; b" }# o3 Y; Q& H"Hmm. So what does your screen look like now?" ; @# z& Q$ \- `& }4 _# Q; |8 D
9 j; @# j6 ~2 X" A5 |1 F& S嗯，現在你的螢幕看到什麼東西？
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# A' R3 t Y% J9 B/ a) h"Nothing."
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沒有任何東西。 . v7 O: ]+ y+ N7 \0 l3 T
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"Nothing?" , d# N, F* B. \
, j8 V$ {0 u% w5 N3 P! G( k沒有任何東西？
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9 x: c% M) d7 P0 J4 M"It's blank; it won't accept anything when I type."
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* g( @0 k8 s, H螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 [ A; S9 X! ]3 U. N
+ J& ~* v* j* j: _4 I7 ^/ J您是否還在操作WordPerfect，還是以經離開了。 ' v- N& y x- m& Q9 F; N5 O
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"How do I tell?"
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g9 M# n1 Z/ }5 R, p+ d! x' [我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" . n+ C1 f( K8 `% h5 }
; a; {! I4 C1 S+ ]2 f2 `你可以在螢幕上看到 C: 的提示符號嗎？ ' s- O, l. Q+ D
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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8 W: A6 D0 v' \' @) p; z不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 w' {. T8 K+ s' r
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"Does your monitor have a power indicator?"
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% x& z- F0 {! A L顯示器上的電源指示燈有沒有亮？
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5 H' w# ^# h# E( f- ~4 f9 c4 n; ~"What's a monitor?" 8 K7 ]6 C, Y! k- ^& E' R
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什麼是顯示器？ , a- k1 Q' y0 K
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"It's the thing with the screen on it that looks like a TV. 8 r: l: o1 P/ N: G+ B1 T& X
/ }/ w) z% J; P6 Z) M& b% ADoes ithave a little light that tells you when it's on?" % k1 x$ R9 T/ X3 _$ J4 y
8 j! C/ d; K4 ]9 X就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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0 q# L# s) s: _3 _1 k+ ]3 ]8 II don't know." 0 Z0 {3 z3 p3 G2 ]1 ]( H0 _
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我不懂耶。
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$ P; r3 F* U0 @ ]; a"Well, then look on the back of the monitor and find where 2 `# \ {2 d6 L& D4 X, c: E# ?: M
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the powercord goes into it. Can you see that?"
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9 i, F# b* F+ l+ c' ?7 P那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * r* n6 \3 W7 A" w
4 N( _$ F& i" v2 t5 q"....Yes, I think so." 3 t8 C+ G2 a0 i. k: p; C
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是，我想我看到了。 * P! N3 t9 L9 d3 Y7 ?: n( ~
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + C4 ~! _# y) w- |6 @
a. p/ v! x) s+ W! a# t. p太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." + E8 Z. |& A& e
5 m0 h3 p4 e" w' I7 U4 r有啊! ' _/ x1 Z2 S* |
. m& Y0 f) Z) E% e"When you were behind the monitor, did you notice that there were
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( m3 m" m5 y: K& x7 u/ btwo cables plugged into the back of it, not just one?"
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t$ R8 E0 N0 _- ~4 T s5 n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : C. e- y& S. {
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"No."
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沒有。 , C* c) Y# a" P/ _( _
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"Well, there are. I need you to look back there again and find
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' V- t) m u: mtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 . {. J, F: \7 P) T7 Z: v
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"....Okay, here it is."
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OK，找到了。 8 O7 F+ h4 B; r2 ~- u2 c6 E9 [- e
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"Follow it for me, and tell me if it's plugged securely into & {0 ~- q9 q- ~6 P2 R9 Y% G9 X
" L% u0 a# g# f w# Itheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ( n% z, J# @# h1 E! R4 p, I
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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" V% Z$ f/ h _2 r: q4 m! X/ i嗯，那麼，你看得到嗎？ ' v' r+ J0 }3 R) P5 ~. J5 B* |7 S- \
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"No." / j0 l9 N) C8 T; T9 ~
0 l s3 g8 h) T5 G! d+ r看不到。 0 j6 D. d" n4 y% B- P, P6 V1 m
3 g" f% E" p8 M8 F"Even if you maybe put your knee on something and lean way over?" " y+ z% Y4 Y$ U) o* z5 ^3 Y
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." , X' {& N9 h2 I3 V' j. n
5 B; [$ o8 Y& q9 J' Y% _3 V喔，不是角度不好看不到，而是太暗了。
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; q; k6 O( `7 n$ Q' ^! |"Dark?" 1 V0 z4 `! j% D z: ]
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太暗？
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"Yes - the office light is off, and the only light I have is - }+ @, G& y1 B
0 v; T6 K( `+ D% q. g: v- ycomingfrom the window." ( ~: {, U3 W% m3 b" g' M
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ W! L% R( z( I Z
, R& m# A3 h( r; i& e' ["Well, turn on the office light then."
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8 s5 T- k/ h& I8 q3 V! d那麼把辨公室的電燈都打開啊。 7 h! g7 ?& v2 W& Q# Q
$ \+ n8 m+ [ Q# t8 J! c$ H8 e"I can't."
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沒辦法。
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"No? Why not?" - ~2 i& c" ]+ m
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沒辨法？為什麼？ ! n* z9 c/ N: U) r+ G
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"Because there's a power outage."
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N+ i( D- V+ }1 V6 V因為停電啊! ) J, \; W$ G) n
' r4 I0 X2 @" c2 x"A power...... A power outage? Aha! Okay, we've got it licked now. ' d1 G) G" f* g4 x& U. j' `
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Do you still have the boxes and manuals and packing stuff & W T7 |+ x6 {# ~: {1 X H
5 z" B: x# c# `2 Myourcomputer came in?" $ f" s8 }' y p3 x, [4 G; [/ v
5 L- ?- J3 t" r6 W停...停電？&#@!(& ，喔!OK，現在開始打包， ( n1 v- U& b# ^$ w8 Z3 K
1 u+ d. b' J6 l4 @3 Z1 n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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9 n9 E6 y) ?% G: }) I8 b2 A嗯，是的，我已把它們收在櫃子裏。
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( B5 ?! P, a V* b2 Z6 ~"Good! Go get them, and unplug your system and pack it up justlike 5 i4 I/ H& i2 Q# s3 i
6 z" l1 ]$ N) P. N- Mit was when you got it. Then take it back to the store youbought it from." 4 a1 }( U2 I+ b
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很好!去把它們拿出來，然後把電腦搬下來包裝好， * n* M7 H' q! c$ t! G2 o
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' i* |2 p+ l p. T+ L: |
. V+ b+ u9 N- D: e"Really? Is it that bad?"
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7 y a9 p8 ^0 ]+ O8 L真的嗎？是它壞掉了嗎？ 9 y/ [# _2 ?& d
2 [4 p2 G2 b* r/ {7 ^6 E( S* Y( p"Yes, I'm afraid it is." 2 g# {/ x7 R- o8 A
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是的，恐怕是這樣了的。 3 K" U: W/ M, c5 Y& V
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"Well, all right then, I suppose. What do I tell them?" 1 `# l8 @' h! a5 r0 \) }: \
6 c; O& n% j/ q2 @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , {+ M) ~( G( F$ @, y; g5 u2 P: H
5 L' r' \/ {+ ]% D"Tell them you're too stupid to own a computer."
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" w: x: q( h0 i; D. u+ Z4 c! Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
