Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - n2 S ^7 x$ m% e6 w7 \! G
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " Q: k- X9 k" e ^2 g# ]
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"Yes, well, I'm having trouble with WordPerfect." * J) _; x# n) O# r( o* F2 {
% E' }8 ~8 f! u5 l- x `1 I. i是的，我有WordPerfect的問題。
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( ~! [6 s+ A8 e6 [; B+ H"What sort of trouble?"
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# W1 b% z3 o9 h6 f6 _您有什麼問題呢 ? " i* m. N- W2 d" b' O
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"Well, I was just typing along, and all of a sudden the words wentaway." " T8 |4 r [, u/ W. W7 p( L0 x
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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9 i! `/ H6 Z. ~% n"They disappeared." " k% U% ~# i( D" q/ D b/ x- \' Q
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它們都不見了。
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"Hmm. So what does your screen look like now?" + E$ E5 u# k' f9 o( o: `
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嗯，現在你的螢幕看到什麼東西？ - S$ b* i/ j2 q: i9 H1 j8 ?1 a
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"Nothing." ; C5 j. H' ?7 p1 t
: P* x0 `* W1 Y沒有任何東西。 8 {; k$ x1 V; Z+ W- N3 c
" ?8 W. P: R- b+ n"Nothing?" 7 u/ s: j J; H; U0 m
9 p" u2 C! ]( X3 W1 H: s沒有任何東西？
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6 K# L0 ]1 h6 l9 O. b) h* c' ["It's blank; it won't accept anything when I type."
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' [: _+ x# y4 c' d8 H, I螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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% Q) ]- \/ W6 G8 n您是否還在操作WordPerfect，還是以經離開了。 # U& T6 l) X( n- x
1 D) @5 B" N9 @$ h! u4 z"How do I tell?" 0 @3 d' `/ J8 H4 g. m m7 o2 T
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 3 F& W* A( t" \7 ~" j J9 {
+ f- W1 w: P9 c' k你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 3 W2 z; r' p* x7 R2 c6 s; C7 c0 D4 d
. v! T0 \) U/ k0 F* M什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 U3 `9 D( X5 }6 _# T* F"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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! K& M8 l( [+ y$ d/ ^8 c4 |7 v: Y"Does your monitor have a power indicator?" 9 Q2 O: e, M1 f1 d. N
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顯示器上的電源指示燈有沒有亮？ ' M1 h% u: p, H* s4 Q& \2 f7 ?5 L
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"What's a monitor?"
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4 [& R6 J/ [7 M1 |" y什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 U( [8 U& a9 V. n% {0 q
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就是那個看起像電視的螢幕， * m9 z/ c! P! ~( [3 C7 F9 R6 S% Z
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有沒有一個小光點告訴你它是開著的？ , B- y6 a: z+ R5 t6 ]
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I don't know."
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0 I8 q, Q$ Y5 c3 d; Z0 J5 f" J我不懂耶。 : u0 `9 p- @! _+ B5 W
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"Well, then look on the back of the monitor and find where + ^+ I0 U1 g" K7 x1 @7 Q: P+ }
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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4 m$ v' _: p% b# @是，我想我看到了。 " r' O# f& i9 n0 d9 P7 J
" |( w# C, Z" k/ c( Y k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) e. N( I8 o7 E b7 G
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 B: p/ n- J; A
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"....Yes, it is."
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有啊!
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$ R# Q( \( N# a% m* `9 a0 `# O! t. x"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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6 Y& Y0 V; g9 |% B3 {; I, U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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P# g( t$ O' K( v9 i"No."
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沒有。
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2 s- ~) B/ q+ k"Well, there are. I need you to look back there again and find
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+ o2 ]$ d- w# Htheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ; A2 {5 M: X' o1 ?/ w
X8 q! m! |6 \$ w- H"....Okay, here it is." ) J! ?4 G! E+ A! i5 r
3 Y2 M7 a" |6 c# lOK，找到了。 2 m8 X, x8 ]6 ?( ? h6 |2 b v9 A* ^
; y) _. ^9 |1 c2 K0 }"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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' x1 K1 X+ @7 c4 Y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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# e$ H/ e$ P: C' y/ I1 }"I can't reach."
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我搆不到。 6 s* o! D" |3 V; m6 M
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"Uh huh. Well, can you see if it is?"
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; a2 y0 m8 q+ m) ^/ @9 d嗯，那麼，你看得到嗎？
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"No." " k4 N" j- p$ m- C- F
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"Even if you maybe put your knee on something and lean way over?"
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/ C& j# [2 [4 q/ T1 \% T& I' a' h# T那麼拿個東西墊高，爬過去看一下？ - z- b+ v: C+ H% F, o: T8 |
; v4 i$ f7 y `6 i3 p5 o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 # F$ E7 H9 _- r- F8 {, v
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"Dark?" , R9 W y M; N6 L1 n
" k s a& C$ A! Q, t太暗？ 7 a& M9 [3 v" v6 a2 R) K
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"Yes - the office light is off, and the only light I have is 2 X9 o# T% n9 E
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * |7 X' n6 f- @! x0 ~2 l
) _( F$ r+ K6 ^: G! X+ N"Well, turn on the office light then." 7 e4 g; l- x7 {6 A
' S9 S- d/ T9 h" A5 W那麼把辨公室的電燈都打開啊。
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, ~0 k1 @4 v" y"I can't." $ b" j. U2 k+ A3 W: w$ X' S1 j0 ^" n
; S! j7 U5 I( a. }2 D( H沒辦法。 % i* S/ h% ^ y) n
4 P6 A0 Y6 f) L% }: l"No? Why not?"
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7 ~- h1 l8 {5 j) Q: b9 R沒辨法？為什麼？
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"Because there's a power outage."
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) Q7 p1 q# P/ [; L2 x因為停電啊!
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) d. D/ X7 ^$ O3 o7 {! i"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / t0 P, ]6 J- P/ A# C
. S2 Q! b' b/ }% u8 Z$ zyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) s6 G9 X8 {0 h0 \2 i
2 ~( x ^/ n' D5 H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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% r! N' `4 _% f0 M- v"Well, yes, I keep them in the closet." & c" Y0 T, W E* q% C4 |; \+ A% ~7 z
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嗯，是的，我已把它們收在櫃子裏。 8 V- l0 T }# {$ V% G4 G, i8 J
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 6 F4 [: g6 _# I& i! `/ U$ a
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 K- |% f% Y u9 i1 ?- L: t3 s7 t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , g* k( n$ @7 W1 j( `9 E+ Z
- h, d& p) X! e+ W2 D4 X% P4 J"Really? Is it that bad?" # j; l- D5 P0 |: F! F2 s
4 f) C5 L- P/ r6 b: K8 n% \真的嗎？是它壞掉了嗎？ ! @4 d- \ g" L) O( X' z% \
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"Yes, I'm afraid it is." 3 V8 `: t% K1 Q
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是的，恐怕是這樣了的。 5 H e- ~5 D% c2 a+ r9 D* l& x
1 l# j @2 s* I+ }9 @0 }"Well, all right then, I suppose. What do I tell them?"
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# B8 I0 f3 b9 G8 ]) m喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 m/ F. N" `8 O M6 Y3 @, C9 ~4 M
]: D% A! ~9 b$ p3 X"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
