Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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' |7 P$ m6 W) X& q6 }4 b"Ridge Hall computer assistant; may I help you?" ( C/ X- H% {9 D+ B
" `2 B& O* ^2 {+ wRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ; H8 U8 W- A1 ^6 d2 Q
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"What sort of trouble?"
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; w; {8 b5 q$ G) ?您有什麼問題呢 ?
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/ a; ^: M& l+ a m) l4 j$ a"Well, I was just typing along, and all of a sudden the words wentaway." 6 Z& q5 \2 x& M
1 l5 [" W/ M) Z# w7 k7 f* U5 h( ?我剛剛自已在打字的時候，突然間所有的字都不見了。 * Z4 V# S- v* Z# Y8 y N7 B/ {
% t$ e) [1 k3 b% c; |% p2 d& g"Went away?"都不見了。
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3 n. m) `1 d" L' s! K @1 C; m"They disappeared." 6 ~6 ^6 ]5 x3 l% A
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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5 G0 ~$ y6 K2 C A嗯，現在你的螢幕看到什麼東西？ 9 L8 ^0 q: u! @7 n5 [* b( C3 ^
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"Nothing." 3 f, M4 [* d3 ?0 P/ x" V8 Q
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ 0 Y7 \9 g) U4 Z T$ G
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"It's blank; it won't accept anything when I type."
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; m2 a% W. Q) ~) V* m7 u螢幕是全黑的，我打的字它都沒反應。
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6 |( A( u5 T( x9 v"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 0 q2 m/ ^9 t& `& M0 F5 N9 L
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"How do I tell?" % z% X, C. M4 O9 O8 _8 \' K4 H
& v5 J6 z1 ]/ E# |. C
我要怎麼說明呢？ # O$ \5 \- t8 l4 u
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"Can you see the C: prompt on the screen?" * G) S! x `8 R
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你可以在螢幕上看到 C: 的提示符號嗎？
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\$ A$ M; f, q"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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$ Z4 b- x% Z% _ i9 E9 i不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." # o8 \+ t( Y5 t( B5 v) N
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 ?4 f9 Q, n' I/ N: v
3 b" Y+ v# U. r9 c3 u1 K4 |) g"Does your monitor have a power indicator?" : Q% ]( D* ^2 N1 L& @) Z
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顯示器上的電源指示燈有沒有亮？
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- I4 _+ x3 ~1 E- T"What's a monitor?"
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什麼是顯示器？
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% q! P* M5 o, x) f% o1 P$ e"It's the thing with the screen on it that looks like a TV. v. k7 o6 {2 c" n
, h- C7 h# z$ CDoes ithave a little light that tells you when it's on?" / n: J% O, s S/ N0 y
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 8 g- @# f$ Y, B! r
) C. D4 w! K( W1 D5 \I don't know." 8 ~6 n2 Z" Q. r6 f! _! h
7 G+ [: d0 r, i8 z我不懂耶。
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; b5 d( @: Z4 }9 Q* {"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 3 P* U4 f7 V$ V- F; z) Z
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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2 N" r1 @- D; f8 `是，我想我看到了。
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6 l; n& t& q9 g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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# @8 Q1 k/ e* B- [ ]太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 6 [. r' g# a: J
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有啊! 3 L( G+ F/ r, r; `' x$ @
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"When you were behind the monitor, did you notice that there were + r( s3 V5 O4 ?& Z/ P7 E( C; K
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two cables plugged into the back of it, not just one?"
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2 {6 n/ x7 d9 I1 h' H# O5 p- R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 Z4 E1 Q9 k: Z9 _1 x
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find 6 p R, l3 ]# e+ ?+ j8 M" j
( ?. I/ T2 U$ \- Htheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 , I+ V5 q0 O; C: g$ A
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"....Okay, here it is." 8 J6 p" o K8 b, Y* J
3 u7 ^1 Y3 `' E4 R& `- Y8 _: dOK，找到了。 9 z0 A6 Y: z7 \; W4 W& Y7 r
' G; u4 |. X+ e& h" Q3 ~+ K8 Y S"Follow it for me, and tell me if it's plugged securely into 6 J: b& y2 D: x+ N" m; J) v
! S1 ~6 K7 b* Mtheback of your computer." ; z T$ B9 O ~& D4 K
8 w) y" m/ z+ m1 w3 |3 z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( k) v2 k/ h0 r8 F+ F+ V- u"I can't reach."
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; {* V. c, [% s! t+ W( y4 i: ]我搆不到。
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) c2 A, I$ ~/ I) j6 `"Uh huh. Well, can you see if it is?" . X. t$ K2 S+ Z9 e. ^/ s
6 E: p, ^9 Z" E; p嗯，那麼，你看得到嗎？
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* o' R+ l9 Z/ v. j"No."
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* n: k9 ^# z4 q% X4 ]$ v看不到。 5 O5 e7 _% T/ A. E: l- E
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"Even if you maybe put your knee on something and lean way over?" ' \' H" }! o( q |, I
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那麼拿個東西墊高，爬過去看一下？
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7 e7 j4 H7 S: q# I( R C+ {"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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% r8 f5 L3 v x+ q6 t3 M喔，不是角度不好看不到，而是太暗了。 % X+ ^6 b; M% J0 B. d6 ^0 ~
$ a0 Z, v5 ~% S' h"Dark?" - C' M0 _+ D. h- o& j2 c
& d8 k$ h1 ~4 k3 v太暗？ 0 D: { Y6 ~/ m0 [" J& S, |
3 H! b5 C. }/ S# _9 |, ~"Yes - the office light is off, and the only light I have is 3 K, D* ?) {" z& b5 y- M3 C
7 _% M5 R/ `: j$ t; d- V8 L! h+ t2 @comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 r& p& H" j7 i4 T
# [* Y/ r. _, ~"Well, turn on the office light then." & A2 G( l e9 o' k- F
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那麼把辨公室的電燈都打開啊。
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"I can't." - t9 a) @3 M/ {1 @* e$ a" A
, u9 \7 W7 ^0 ~8 c" r! D沒辦法。
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, S& N: a5 K- H: A1 t4 F7 ~"No? Why not?" ( E& Y7 h6 {) `. A1 G# c" g5 Z
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沒辨法？為什麼？ ; j* ~3 {( o0 I+ {8 z
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"Because there's a power outage." 2 w- ^; w2 P- f- H% I' J: K
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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- l( U% F5 S3 T0 Ryourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， & m3 n9 l; E# u: L4 k
2 u8 S: o8 J: ?. B2 m電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! S) E: g n5 f. b2 P4 R
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"Well, yes, I keep them in the closet."
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/ [" I. X! R* _% ~5 f7 P# S嗯，是的，我已把它們收在櫃子裏。
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3 f& X! Q7 y6 j& p& v"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." & k& J9 C* y6 F+ V
& H' l0 e1 r5 o( G0 b! W很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 r3 n/ E @6 t, o9 G& v
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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; }/ M9 ^ e1 O. F$ V是的，恐怕是這樣了的。 2 ~9 f) Y9 m1 W5 ]! T9 E$ \
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"Well, all right then, I suppose. What do I tell them?" 3 W1 p& c9 C1 T9 y% O
) ]$ E( S. |$ v- T4 ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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1 t/ o( @( D' d1 h; p% t+ U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
