Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 C/ Q; x6 }) Q \5 p5 L1 T' d+ `
+ K; S3 T9 ~. g) p"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." $ J# w4 J" c `/ e6 F! D7 T
+ b1 F, i: j' R0 G8 n$ B" v是的，我有WordPerfect的問題。 ( Y. w4 b: S4 ^3 p
* k% m8 J5 V% h9 l* T3 D% u3 W"What sort of trouble?" 0 a) r8 ]) c! v, O; F
0 R) i6 ~5 a: ~2 l, }- w) M您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 @/ D! C& [$ t( b6 O/ ^& Q我剛剛自已在打字的時候，突然間所有的字都不見了。 / g$ l* Y; s( Y1 a) `# k
0 a. x6 E8 H5 C E"Went away?"都不見了。
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2 K9 s6 y3 \+ X6 x"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" / {' F2 A* p* M
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嗯，現在你的螢幕看到什麼東西？ # P( U/ z! ~" J1 \1 e* X
- P% Q( r' @/ S' t" a) M; D; W# j' d2 e"Nothing." " C2 _! O7 U* E7 t+ L" I
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沒有任何東西。 " _- W9 j6 v0 k8 I4 @
- R. I9 p4 ^/ k& J3 ]' o7 O"Nothing?"
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6 ~; b% R/ Q5 J/ O% m) V5 w( k沒有任何東西？ $ Z) q' b1 \) y. n
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"It's blank; it won't accept anything when I type." & l4 @" @5 `* N/ W) P, I
& @8 n; G% U8 }( e( Y( X% x, t, i螢幕是全黑的，我打的字它都沒反應。
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! t6 l$ P! m; d! L9 t"Are you still in WordPerfect, or did you get out?"
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0 Z/ Q5 N- J5 g g7 v4 D- h您是否還在操作WordPerfect，還是以經離開了。 & O0 [- X4 w) E; o
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"How do I tell?"
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我要怎麼說明呢？ & |; i$ u0 M3 T0 {# Q
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"Can you see the C: prompt on the screen?" ) r2 n. ^4 Z/ [) j: g
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你可以在螢幕上看到 C: 的提示符號嗎？
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" k0 r+ W0 C# J8 o"What's a sea-prompt?" * J8 Z3 c6 B7 J0 ], `
G1 E! a+ e$ u0 R$ L什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ! g, g1 i" z6 T7 r
$ a$ |* ^) {( g" x" R$ }8 p"There isn't any cursor; I told you, it won't accept anything Itype." * s5 z H! P; h% e) A, ~
- W) Q$ [7 H# ~' j9 }! I0 E( ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 r& L) r, b+ s$ ?; p& h
& o4 o7 d# c5 |: e"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 8 ^$ Y7 v. W9 c
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"What's a monitor?" 4 s) t' E9 ]3 o7 `* S
/ k7 {' `. I3 X" {& N什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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8 ]9 Z3 G. J: C) l' gDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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1 i" _) d/ U% C/ `. @" U有沒有一個小光點告訴你它是開著的？
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I don't know."
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& _1 K! m/ B3 X( W s* S$ B# b我不懂耶。 ' L! d& ]7 p: O1 s' G2 a. G. J$ C* M
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"Well, then look on the back of the monitor and find where F7 v* q3 V9 A% s8 G, Z8 e, U0 ^2 {, Y
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the powercord goes into it. Can you see that?" $ R# l! }* F2 `6 R1 S
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." * P* s8 E; E+ y) |( a3 l* E# \
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是，我想我看到了。 " N2 D! R/ Z; b2 b3 ]
6 J X3 Z) a4 J! |6 J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! A) C! w/ z( G太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 S: b- t" \/ `$ e
' W; E2 G0 Q) p7 }"....Yes, it is." " [8 m1 b. X0 G7 E' S- S
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有啊! . w# ^; Q0 W. x
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"When you were behind the monitor, did you notice that there were
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1 T3 G$ Z2 O0 Z _ e4 P; z8 htwo cables plugged into the back of it, not just one?" : N: n; Z ]+ Q& i& [* c. w$ G
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; D5 @- W0 ~2 Q! E& F' k+ ~8 O% a
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"No."
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沒有。 ' w. w) N0 k( _, ^8 c8 F
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"Well, there are. I need you to look back there again and find % o) v5 p9 R5 v
$ W; b4 V8 ]! n* G; ^1 C1 J' ^& Qtheother cable."
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2 ^/ a9 j& w6 V( L+ d* k5 B, f就是了，我要你再到顯示器後面去找另一條電線。 2 {1 f5 N0 I4 f2 n9 }) L
- \7 F0 e4 h! o- Y9 R( k7 m"....Okay, here it is." 8 b2 n/ B/ _( D7 v- `6 S
0 x, D0 Y0 U5 O! c8 ^' LOK，找到了。 ( l6 M4 u: T f- x5 g9 T/ ` a, \
4 B. ~6 y) M$ N- C"Follow it for me, and tell me if it's plugged securely into
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9 Y: _7 b, [) H5 Wtheback of your computer."
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& {) {& t) I) c: ]* `3 I9 l' X! u再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 m. O _6 M- N- o3 o" G. y2 V
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"I can't reach."
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+ g) X! d1 \2 y. E+ t' O我搆不到。 - s/ \3 l8 a; x; h+ S
% S' b5 U h8 l6 c"Uh huh. Well, can you see if it is?" 7 l4 a. a. U; ]. \
. x: q7 U. k' N& f0 t嗯，那麼，你看得到嗎？ / E) U( Z) s* Y) p# }( s
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"No." # X' ~3 ^4 u1 ~4 R. E- {. C
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看不到。 + p/ \5 K3 X! s( J1 U" A. G& z
$ x9 a$ Y, {2 X# e# F+ M1 ~"Even if you maybe put your knee on something and lean way over?" " Y- f; j: e1 T( u* i
/ }$ O0 g; E% W0 g; ?& k那麼拿個東西墊高，爬過去看一下？ $ u# ]6 X G% S9 @3 F; B& q$ t% y
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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% B( T! c `! }% b2 t喔，不是角度不好看不到，而是太暗了。 + D- O$ d, S; |
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"Dark?" & c2 S6 ]) J G! M
3 a* i, P ^/ o: g# G( p太暗？
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2 Z& ]) k) l6 d3 ?' ~& v"Yes - the office light is off, and the only light I have is 2 N% w3 k7 h1 W1 n, K
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comingfrom the window." 8 T$ I. g s- R* E, N9 ?
9 e- }' R' ^) t$ L是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." % v, q+ s7 [4 Q, q# p) W2 @
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那麼把辨公室的電燈都打開啊。 4 W' P' q6 T. Z% y, x; U
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"I can't."
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$ F3 k0 j5 C7 c( ^# J, i沒辦法。
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- Z& u2 `9 y4 j. e' ?; a"No? Why not?" % Y4 F3 l$ H& z1 L- v
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沒辨法？為什麼？
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; U) A5 `7 v) k7 F* w: v1 D"Because there's a power outage."
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因為停電啊!
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# W/ M6 Z8 J4 h, p+ A7 P0 D: ?"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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& {4 F! x% u% Uyourcomputer came in?" : m! s" p" t6 o0 G+ Z) ~0 u
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停...停電？&#@!(& ，喔!OK，現在開始打包， + o$ w1 _8 t! e' e' j$ ]* M
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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- f7 k$ ?4 a# m"Well, yes, I keep them in the closet."
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3 P/ L3 d- `5 E( e$ m嗯，是的，我已把它們收在櫃子裏。
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! A/ j% X! A, f8 i' q"Good! Go get them, and unplug your system and pack it up justlike 1 b+ g' {# P% N
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 D+ q; K) M& `
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"Really? Is it that bad?"
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# o# k1 }# u8 E真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 5 H! ~) c) m T# s2 ]2 s, ~
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是的，恐怕是這樣了的。 8 h" W1 i5 L+ a' k Y6 u# c
1 J" p2 L. [+ L* }"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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, v- c6 ^4 l) M# h. W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
