Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 D! f) w& S- R! Q3 r4 h: P
/ s5 N$ c% U" ^" Y( R"Ridge Hall computer assistant; may I help you?" ( a* z2 r1 \1 \( ^$ U+ A/ f
% `) p1 h/ I& N3 P7 gRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " v8 M" G$ z2 `+ I
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"What sort of trouble?" - ? V# u+ b% x) O$ d! q0 K
! g9 z( ~ a7 B( X% n- {6 A您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." + h8 H+ h1 d) g& L7 x, H' S+ w6 p
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 j- C+ E9 ]; L3 }- j"Went away?"都不見了。 * {, z% _, b1 ]% f* A! `% U
, h/ |$ V2 q" T- x% f"They disappeared."
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它們都不見了。 , n0 K6 x$ P, w
$ O& Q# B4 Y' F& T/ ^"Hmm. So what does your screen look like now?"
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9 k5 ?& F( T- i7 v7 M" H: T嗯，現在你的螢幕看到什麼東西？ $ G+ k5 p" o% {, Z6 w0 [' e
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"Nothing." / @! u- U2 N) n: O0 V
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沒有任何東西。
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"Nothing?" . ^; t. e0 ^2 K4 q. W
$ J( o4 z' N, n, i: e沒有任何東西？ 7 ?1 w3 d2 v$ u! M ^0 B, [9 K
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 - S# w6 l9 B: ~! G0 S: ]" E \2 x3 s
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"How do I tell?"
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( @2 n- u3 ~3 n. k2 u8 ^我要怎麼說明呢？ 5 V5 e0 [( e# O- u5 X
* U2 {5 `6 F7 W9 \9 \"Can you see the C: prompt on the screen?" 7 _! P7 j2 W# i1 V0 {$ K
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你可以在螢幕上看到 C: 的提示符號嗎？ 9 F7 B* V1 U, {
6 M* o# |: Z% A2 j"What's a sea-prompt?" 8 O) q0 o2 ]& w8 Z [
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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4 S8 J7 ~ j! L( Z9 r"Never mind. Can you move the cursor around on the screen?" ! S4 M$ ~0 ~: U/ D
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不管它了，你可以看到游標在螢幕上嗎？ ! I$ j s, C( {
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 Y: j) Q [9 f+ ~9 x
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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# S% Y; O' u2 V* o"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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! ~1 A) C7 U0 Z1 d5 r: H) d: h. ~"What's a monitor?" ; Z J7 N8 W3 U
+ ?* j* K9 L9 f4 N- D$ V5 M什麼是顯示器？ 8 B0 {( E/ _. h+ ?
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"It's the thing with the screen on it that looks like a TV. f+ r& V3 a0 f" \, I8 Z- p: `
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Does ithave a little light that tells you when it's on?" - v0 g3 \. M$ h6 Z2 F9 f
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就是那個看起像電視的螢幕， $ v G* q2 V7 ~: ~
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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0 |# V. E8 C2 c我不懂耶。 G, M0 X, o& H4 ?9 T4 k; P% M
2 L4 m. {" F& L- D"Well, then look on the back of the monitor and find where
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1 J1 s* s9 t; l8 S8 L( }* H/ vthe powercord goes into it. Can you see that?" 6 i7 n9 `3 w5 G- _4 H" A5 Z1 {2 [
, `& e: b/ _3 T+ f3 [( @那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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& U- X0 S) T& v. a$ h9 e"....Yes, I think so." & |% w' x$ v, d
p, q7 J# ]% O# c* J3 m* [是，我想我看到了。
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( Y+ q! K; p. Z+ W) L+ k- B"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . @" ^/ f) l, `* K4 N
$ {/ J9 j, D9 Y6 i太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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: b7 x1 x$ _) K0 X; B"....Yes, it is." 9 c- E" z3 d& ^
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有啊!
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"When you were behind the monitor, did you notice that there were
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- X1 Z6 H! L, Y8 c0 f( c$ `two cables plugged into the back of it, not just one?" ' q! ?! x# t& u! i
) U; |5 @, Y* T4 M: p0 t/ Y你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." , g3 \8 J& d8 d& T2 b/ J r0 G5 o: N
6 ~- {0 b9 N3 g5 }$ N沒有。 ; V8 a9 w7 F0 }+ a# ~. L& H
! z: k7 q/ \; [4 ~0 ^* q"Well, there are. I need you to look back there again and find " |# L. Z/ W% Q7 w
- H1 W# M4 E/ _( G% F u- Xtheother cable." & F( X; i h$ }% z) u& b* {! K
4 m/ c& i6 T" o" I, U @就是了，我要你再到顯示器後面去找另一條電線。 9 V8 j2 N( z; I
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"....Okay, here it is." : Z2 z/ l) q( X
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OK，找到了。 , x- P1 n) O# O1 S
2 Q4 Q: r% V+ L"Follow it for me, and tell me if it's plugged securely into . b# N' |% y7 X8 W4 {
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theback of your computer."
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4 H# |: |" R# e& A# O) m再替我找下去，告訴我它有沒有確實插好在電腦後面。
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8 W! f' I: ?8 ?"I can't reach."
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我搆不到。
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. u1 V% |+ L# ^% J"Uh huh. Well, can you see if it is?" 0 l& p7 o1 m& g& I) k% B% l" h6 e- i
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嗯，那麼，你看得到嗎？ . o8 x+ W* P. U2 P
/ z* G! P: l& }) h- H0 s: s0 ^6 {"No." ) {4 Y4 B; L' { L( j* R6 P: A$ k& T
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看不到。
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"Even if you maybe put your knee on something and lean way over?" ! Y0 @0 e# I; f4 ^
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那麼拿個東西墊高，爬過去看一下？ O. ~6 C0 D/ e3 V( g
@5 E( c8 w: E* W3 H7 s"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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4 a! |6 ]1 l3 X喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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" ^7 l0 D# M+ O$ @9 P' x& H# @- K8 j7 ?"Yes - the office light is off, and the only light I have is
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" j+ Y9 Q" b% V ]' t3 P2 G3 [- i7 ccomingfrom the window." * B2 a. j6 w% F( ~7 T c! o
! ~4 B( R+ f4 k5 [5 ~$ g! |是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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- c1 ? j* h8 y# g2 l9 q& u"I can't." ( H: }- C* K6 r& l# [8 @: j
# }0 N, Q g' G* Q/ A) f' \& Q" L: u沒辦法。 $ Y" \, c, s+ j O
" W* f0 Z1 @8 ^" h$ g n& L7 }! q O"No? Why not?" 9 x: D" W$ K3 |/ F
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沒辨法？為什麼？ 1 t* S; _# P% ~
$ b: h& R& X' ?"Because there's a power outage." # D$ q* Z& t2 z0 g9 P
' f- f/ w- P! R因為停電啊! 4 ^, j: ^2 }9 V- Z. Z( j, }! ^
' @7 T# D3 |' v6 y* S6 R"A power...... A power outage? Aha! Okay, we've got it licked now. 5 E" f/ f5 C# |
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Do you still have the boxes and manuals and packing stuff 6 I5 j4 f: | e/ k0 S
$ g! }& X) ]1 O" d% L+ @8 Syourcomputer came in?" 2 Y! n" Y$ ^7 c' v
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ O0 t0 H! K" ?/ R
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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' }; T& }% _4 S/ P' v- t"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." R: N- F* p( A) n% [; e
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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+ R8 z E$ i) U3 T"Really? Is it that bad?" ) L+ @% \- t+ B+ ]: O* t, f* }
6 s, E! M$ b' x/ ~# \/ _3 W9 W# K真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 % Q: Z0 |; X j# Z9 V7 f9 d
8 G; {: Q, Y, S0 B6 B' a v. p"Well, all right then, I suppose. What do I tell them?"
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L9 T6 r& ]* h( l; V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 w0 a9 x6 T" A
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"Tell them you're too stupid to own a computer." ! q( Q+ G+ n& V
, ?( [, x2 F& w" n8 b6 @就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
