Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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& _8 @4 A% }3 m7 e. y"Ridge Hall computer assistant; may I help you?" : a, F/ Q8 |. Q: ^3 h, p+ m- P
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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! a0 V( p* j4 W( A是的，我有WordPerfect的問題。
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, i Y8 c- q: X"What sort of trouble?"
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; R& W5 N/ F7 g0 M( H! p% T$ \3 h您有什麼問題呢 ? 6 n+ ^2 B4 P2 w# C/ v
5 {7 \4 l$ u9 ^- \"Well, I was just typing along, and all of a sudden the words wentaway." + _7 k. K( O# ^% q
: D. m. a( Q/ x6 z我剛剛自已在打字的時候，突然間所有的字都不見了。 1 g, V: m9 ?; {
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"Went away?"都不見了。 ( ~2 s4 R0 H3 }% S- E9 v$ a
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"They disappeared." 1 ?4 t4 [0 i* w% Y7 R
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它們都不見了。 + m7 b) }+ g2 g2 R/ C5 D1 z
, _4 } Z8 H) Y9 }5 Y"Hmm. So what does your screen look like now?" 5 {# N n2 W* _: ~' x7 P
, d/ ^6 I5 R% A4 z: g' q嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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/ d7 ~: k1 U- x g沒有任何東西。 0 w$ \9 p# \ e; u" H/ P
+ c& D7 v# h* l, Z( w2 \* @" N"Nothing?" & e1 O: r% l! o* v: A) U# m
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沒有任何東西？ % d, V4 p e& a& y. C* h# A! {
: i% A5 H0 ?; j7 W" X"It's blank; it won't accept anything when I type." * u5 }$ Z& L; A% ~; k3 n1 }* d: c
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螢幕是全黑的，我打的字它都沒反應。 ! N6 `, o9 }! m* g7 V; t& Y
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"Are you still in WordPerfect, or did you get out?"
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9 K) H9 \; S5 P7 t, h; j您是否還在操作WordPerfect，還是以經離開了。 3 U9 U! z8 ^8 a' x2 p7 P
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"How do I tell?"
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我要怎麼說明呢？
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( m% n( C7 U& D; H"Can you see the C: prompt on the screen?" / W) ~* j+ D4 T! o, t
! d1 A4 G7 N t& A, D0 v' D8 O你可以在螢幕上看到 C: 的提示符號嗎？
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& f0 n+ q1 m1 f4 p% P"What's a sea-prompt?"
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9 r! o3 C1 j7 D: c% T2 O. J什麼是 "海的提示符號" ("sea"=海，和 "C"同音) D( \5 ~* [ v$ m7 D* F
* i& }9 A) m* I1 a" S1 i"Never mind. Can you move the cursor around on the screen?" 7 N# }2 v9 o5 P. X# \; ^
* ]7 j$ m$ H8 t' X不管它了，你可以看到游標在螢幕上嗎？ 0 A, a4 Q# L" S& q
4 C3 o0 |; y9 ^"There isn't any cursor; I told you, it won't accept anything Itype."
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4 c. P+ u. E: }1 B: ^" `# _# m* L* b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ; Y6 _3 z- M3 f/ n; X& N" v
" l' k6 t2 ~0 T- b& y"What's a monitor?"
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什麼是顯示器？
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# I( a' B5 D1 Q' }"It's the thing with the screen on it that looks like a TV.
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/ ^* K t$ [! x4 qDoes ithave a little light that tells you when it's on?"
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3 ]' J* d/ p0 t! P6 f就是那個看起像電視的螢幕， % r& Z# s% Z, G, d6 }4 w
4 ]& m1 W6 z% j有沒有一個小光點告訴你它是開著的？ 8 C( P3 P- ?$ P3 e h
$ B% w/ m7 j# B) U8 g; ?I don't know."
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A! f5 @2 b" v: k1 t8 Q. L# J9 d8 K; s我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ' j f1 F$ x+ m
8 \' s& @' n0 s6 p ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 6 \: C+ o" h+ U9 |% U$ M9 u
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; Y& H+ M0 c0 t9 X) A# k
0 c' j! U5 L. P1 X+ A太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * `2 y& Y1 B5 a& `
: C9 a, d% U8 Z- V"....Yes, it is."
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有啊! 5 o% [; v. ] \* ^$ K6 x/ [* p
/ a0 b: _5 K9 v3 Z$ @+ u"When you were behind the monitor, did you notice that there were 9 v/ {9 |' K, k. H- [7 p+ F
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two cables plugged into the back of it, not just one?" - `+ Y7 I. `% E( [* [: l
0 T' [) l2 |' Q0 N r) P你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 N9 V) P! W* @& Q6 D
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"No." 3 H* Q+ q) V \
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沒有。
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7 P* A. M' s% x"Well, there are. I need you to look back there again and find
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" r3 ~3 k1 O0 v/ u' Ftheother cable." 4 \; Y# X6 w* D' p
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就是了，我要你再到顯示器後面去找另一條電線。 2 j7 }2 D9 [. u# \
6 t9 K2 k$ }- _7 S$ |) \"....Okay, here it is."
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$ T3 }9 @, B6 p; ~6 r7 r, O8 L6 pOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into % \ m( ^. ~/ {1 C& Z
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theback of your computer." - N5 W+ Y% \3 I; Z- b3 L
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 7 Q8 Z5 D( e9 ]0 G
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我搆不到。 . V3 g/ g: P z: u
7 @' ]6 ]$ J- M+ c. V"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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2 d L, z) f) _, w9 w, k0 y"No."
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6 |+ C1 |' o6 w! ~9 v看不到。 & W& F5 e2 Z% Q5 b \2 I
, l& S4 l+ P" A$ t"Even if you maybe put your knee on something and lean way over?" 4 a0 i% @6 v) |" `2 W
8 O+ V+ ^) z2 g0 C- N那麼拿個東西墊高，爬過去看一下？ / ~( G4 W ]$ i9 F" D
* c7 e( X" B5 C- g* b"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" z. ]: w' d9 k5 l喔，不是角度不好看不到，而是太暗了。 / Q3 r9 c6 W4 }; |3 T2 a7 _. V4 x
, B% j" b! c2 @ I2 B"Dark?"
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% O2 B" B# l7 J! j* |' q1 U1 {% _太暗？ # I+ U; `2 S, K/ G. ?) _! m+ z
5 w7 f, k" U7 o" Z! c8 x"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ t& L3 ~% H N+ ?8 V"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 1 w; U& f1 E3 d ^- C: i8 r. D W0 d
2 S) U% u% K) K) _7 J"I can't." 1 z# [3 G1 p8 S
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沒辦法。 ! W% x4 ?4 P5 L) m
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"No? Why not?" $ {8 u; s! g( ?, \
: g3 }" A& a" P5 l: t7 j6 }沒辨法？為什麼？
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1 V; n! u4 l$ P: F' L"Because there's a power outage."
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! c9 h# y( s2 S因為停電啊!
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- J" U' K( o% P# B0 m n( c* A3 F% W"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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/ \& p K! d `4 K K. L停...停電？&#@!(& ，喔!OK，現在開始打包， % k5 D! g. Q! v, o; v6 F6 f
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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, L7 }2 w0 m$ t) h. C+ Y"Well, yes, I keep them in the closet." 8 ~. f( l% z. H/ E' K, }' k
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嗯，是的，我已把它們收在櫃子裏。
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3 N6 _ L5 b9 Z7 }' q"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." - C8 g7 l$ }8 [* a; {2 R, p7 A2 m7 |- T
1 P2 W" b' \8 W9 l2 A/ C很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& K1 G& c1 D1 T. ?0 `; A, r. X就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 o/ @" j d. g# |0 g/ W" e/ t5 y2 C+ i"Really? Is it that bad?"
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# N$ `1 d, q- V4 b G真的嗎？是它壞掉了嗎？ v8 E1 s* ^* `8 s& U
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"Yes, I'm afraid it is." 5 o+ E- ^ S* \, P
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是的，恐怕是這樣了的。 + I2 X, k8 Y7 I$ b6 H0 s/ Y
" F/ R7 C4 B- b* E"Well, all right then, I suppose. What do I tell them?"
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; k9 u$ V/ u# D4 r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 C; R- g3 p3 [
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"Tell them you're too stupid to own a computer." 2 j0 {; {+ p7 p& T( H+ g) n
o7 S6 ~# s7 H0 @就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
