Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - k3 \. x4 e+ R% a
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"Ridge Hall computer assistant; may I help you?" 3 u' d! o( s8 O
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." % }% D' n7 w% U! w
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? & A. T% W: B" k7 z
/ @# k, e7 D: B"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 2 i! O7 ^' w2 [) H/ U7 n, Z ]+ n' v
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"Went away?"都不見了。 2 |3 u8 I. R+ e g
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"They disappeared."
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它們都不見了。
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- E& X: b" U* S, i D9 X"Hmm. So what does your screen look like now?"
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3 {5 c2 N/ X: f' I( W5 h) U% k嗯，現在你的螢幕看到什麼東西？
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"Nothing." 0 L4 R$ j, J$ |" T' S" n1 E/ K0 @
$ W# u8 Q0 B, ^% }6 O& W. N沒有任何東西。 + @( F0 q- ^- f0 e$ _
\5 N$ q. c9 z9 t: E* [1 V/ b"Nothing?" 0 Y" v% `4 }0 m
7 {% B& O- |6 I沒有任何東西？
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"It's blank; it won't accept anything when I type."
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1 n: f. B0 I0 I$ l1 L/ @& U0 o1 h螢幕是全黑的，我打的字它都沒反應。
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- r$ v. }- c- `! R, U"Are you still in WordPerfect, or did you get out?" # \) v5 S4 q, e- d
) o6 ^- g" C& ~1 R3 q, ^7 |您是否還在操作WordPerfect，還是以經離開了。 & x; F4 d; {% a3 R
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"How do I tell?" ( l0 {% V/ a6 E2 a$ ]
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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; a9 Q! o9 F4 S/ u"What's a sea-prompt?" # h: @# h* O' ^) X$ ]
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % _, m( Z. U R& T- U+ k$ j
# u! G% a& U8 Q7 E& ~" T"Never mind. Can you move the cursor around on the screen?"
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6 H+ r9 `% x0 z c# e不管它了，你可以看到游標在螢幕上嗎？ 1 d) m3 b8 E/ w `
9 E3 B1 H* V/ H( x$ V"There isn't any cursor; I told you, it won't accept anything Itype." * ^3 I# w- U- [
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / v2 k8 q% z4 v7 \
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ; \ F6 p* ?! ]6 q# _
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"What's a monitor?"
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什麼是顯示器？
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3 H% E. J. q" p+ C- `& W"It's the thing with the screen on it that looks like a TV. 2 h$ c) F# ]6 W' O
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 9 g! X: N {6 r6 Z( i: {1 _
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I don't know." 3 D, Z) x1 ?! f- q2 C, K9 s
0 V2 h4 x6 w+ L9 P我不懂耶。 & z' v5 G3 d) K5 b
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"Well, then look on the back of the monitor and find where ! o' v% j8 K1 Y9 Z" a% c4 C
! H1 w4 u) ?. H) o8 o3 Ethe powercord goes into it. Can you see that?" % \7 N- w$ F* x9 a7 N- I
2 b" T9 h+ F0 Q: r3 O' }# s8 @那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # Q# u! ]. |( k1 k7 \7 Z
- q+ D: l9 O3 ^" f7 b"....Yes, I think so." ) d `* g r) y8 X2 c
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是，我想我看到了。
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3 O" u5 ]1 a: t' o9 C" ^5 R( Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." - v* {2 f+ ?- s% ^
7 h+ N8 G. P. _ g: C5 T! C有啊! 7 Z5 j8 e1 ~6 [( m8 ]9 j8 K( z
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"When you were behind the monitor, did you notice that there were - r5 r5 A e6 ^6 `8 o
. ?) E K; z8 Z, O: z4 N0 Ztwo cables plugged into the back of it, not just one?" & N& F$ N7 F+ [, r) {
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & ^$ j: c$ a/ {
; U& A& R( k% o) _+ e"No." ' ?$ @8 c: F% e' C
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沒有。 6 B. m: \5 } F( [
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"Well, there are. I need you to look back there again and find
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+ G+ I4 i$ z# P3 x- [theother cable." 1 l ^& i' e l; |* V/ J; f
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就是了，我要你再到顯示器後面去找另一條電線。 @, ~) L5 A# P8 r! ^+ ^' T7 t
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"....Okay, here it is."
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( Y# E7 @4 ^" {: ]/ T YOK，找到了。 ' T! ]9 i3 e0 I4 i" y
' T1 L3 U) e+ \ o/ _/ W. P"Follow it for me, and tell me if it's plugged securely into 6 Z5 _) K$ X/ H: E) d1 G
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theback of your computer." S9 u8 M3 r, v* s/ n$ u/ H0 i
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 |, ]' D- x& J3 x: ?3 P# ?, l- s( {
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"I can't reach."
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- `* \, A$ |* Z# ?0 p) p我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ / k) G. Z u) W& e$ P" k' G
+ ~$ g8 V. M, P6 @" {" w0 M"No." , {+ Z8 l# o6 m
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看不到。
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: O6 S& [( I* J% x"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" $ G) Y, i1 K) Z% t7 d
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太暗？
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+ S: D+ a/ a& \" [0 p( z' ?"Yes - the office light is off, and the only light I have is
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`; C4 A5 d( S' X7 D6 D0 Ncomingfrom the window."
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9 u3 n( Z0 _. e; Q5 S2 `# y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) k* |$ C& z* x j& R& D* T/ \"Well, turn on the office light then." - T3 |6 @ S8 e
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那麼把辨公室的電燈都打開啊。 , |' w4 o7 h# W
* i; v- B2 |' D) p# R# y( w5 g/ X"I can't." E$ |- f+ |: N
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沒辦法。 : h- i" H8 A C; [7 }
; j2 p# R8 k+ ^2 f; _1 F- S"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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+ f. G6 Z" ^; ~0 n( e$ C, I/ l因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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' e- Y# [. O5 mDo you still have the boxes and manuals and packing stuff
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$ i. T$ l8 \& G) X# Y5 V0 r- H% syourcomputer came in?" 3 I0 E k7 C$ S
$ z2 c! c1 |9 H停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 N1 G1 E' {, I# {' }3 z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 c8 H: h2 ^0 y. l9 n2 C
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"Well, yes, I keep them in the closet." 4 g6 {5 Z ^# F; N
! P9 `/ }5 G$ n, q! K嗯，是的，我已把它們收在櫃子裏。 ! m) I9 D5 G9 a( {2 [/ o
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"Good! Go get them, and unplug your system and pack it up justlike $ w- n) v' \' s) k7 k% }2 @
+ R. j1 O4 n8 N8 ]0 R) A* N" eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 \+ k t7 G: r( K! q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . m6 {) A) q* O+ y) X# ?' Q4 g
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ! G9 y/ c5 h2 G8 ~
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 , n# A1 ^' u5 H' \- v" T% _" d
) T& d! I3 H: y4 k"Well, all right then, I suppose. What do I tell them?" ' F0 ^$ V" \( Y# J# k/ v ^! `& A0 Q
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" I2 U* M% W# Q) [" k( j"Tell them you're too stupid to own a computer." 0 w t5 X0 q! j7 u: l6 e& ]9 |! P
* x" i- S2 d e" i- p就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
