Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . A; `# A' O5 _9 M# o0 [
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"Ridge Hall computer assistant; may I help you?"
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3 v* {3 V' E7 w) f' mRidge Hall 電腦公司你好!我可以為您服務嗎?
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9 U& k: V- G* g! W/ v"Yes, well, I'm having trouble with WordPerfect." _& B3 ^* j7 ~4 z8 o) [
7 D1 n- F. n( I是的，我有WordPerfect的問題。
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"What sort of trouble?" * V6 ]# l: x5 I/ P
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您有什麼問題呢 ? 2 v7 v+ Q5 x1 n( D
( e7 R ]# _( O# R* b& R# {1 _"Well, I was just typing along, and all of a sudden the words wentaway." * l. c' R5 }; |2 s) R, M6 Z
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ; c( f7 _8 g H2 ~
" U% O6 {5 v! }) p0 Z"Went away?"都不見了。 * ~$ e( L! g& u3 n
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" ' J- K9 ^5 V, ?: N( |5 ]
# V* m% H9 e! d4 g9 Q/ m嗯，現在你的螢幕看到什麼東西？ ; ?9 Y: O6 \, c% O7 H
3 k8 a7 X1 G( \# M# T- y' x"Nothing."
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& T5 ^, n. S F沒有任何東西。 & G9 r. e" k/ @& y, @- c! k g
9 I, _' C; {; S$ j1 P"Nothing?"
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沒有任何東西？ 9 \7 S% x7 W; E9 k0 |4 w& I
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 0 d, q' {3 G& o$ I
# Q/ s3 E; g" T) j- W0 O5 O"Are you still in WordPerfect, or did you get out?" : c" U6 ~4 A( F1 E8 K/ P+ `
( j4 m" U7 R- y+ c# w您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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% ` w' S% ~- s5 s. \# @我要怎麼說明呢？ ! Q+ @, A( z+ j2 o2 v5 E
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"Can you see the C: prompt on the screen?" ( y1 q' ^! i! b$ M3 u% b! a0 w8 h
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你可以在螢幕上看到 C: 的提示符號嗎？ 8 o4 X; S/ {: M" N
- D9 `8 _# d# Q9 h2 D$ k% `1 L; t1 i"What's a sea-prompt?"
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1 o4 E' p4 E0 d7 T$ y什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % ?6 G4 Z, ]; ?
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"Never mind. Can you move the cursor around on the screen?" 3 Q9 k3 s" X5 l1 A! y
* o$ K4 a9 n9 Z# w* G% a4 R不管它了，你可以看到游標在螢幕上嗎？ 6 E# l' N4 O. O. G a, M' n
7 R: p" ?# s2 K"There isn't any cursor; I told you, it won't accept anything Itype."
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1 `$ @4 X% c0 l+ R. ~0 r! \螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : g' |) L2 H: Y
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"Does your monitor have a power indicator?" 1 ?, a) J, m; V' z9 t/ A
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顯示器上的電源指示燈有沒有亮？ * R: j8 Y# y6 E0 F/ Q5 Y: W* o
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"What's a monitor?" ! e9 Q3 ?5 }1 v' e0 I+ o
4 H2 K5 H0 t8 H% b什麼是顯示器？
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: b; F& Z& C' [2 ]! S"It's the thing with the screen on it that looks like a TV. " I e0 X, n3 T) c8 e& m, @
$ X( Q) i6 N/ E& y! |Does ithave a little light that tells you when it's on?" 4 h( O5 t! h/ x' Z, E
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就是那個看起像電視的螢幕， ! T X. R1 {4 t4 \0 j2 \ [
$ i3 u9 w; ~. I. a! X( `有沒有一個小光點告訴你它是開著的？ 3 n/ f2 b3 B" I0 T2 T9 R
6 E: ?, U) E8 d# u3 ~I don't know."
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- u8 z7 u; J! P: E我不懂耶。 9 J. J5 n9 G2 F
: l2 S. I3 r- i1 i8 t- A! F"Well, then look on the back of the monitor and find where ; F: W: U. R& v8 f1 q
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the powercord goes into it. Can you see that?"
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, ]' L4 J( u# T$ R1 O0 A那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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5 b6 k0 Z1 n6 ?0 a! a% g4 M' g0 A是，我想我看到了。 9 t0 Q4 @& d. G- J
/ x$ U Y! z4 {9 ~"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 c9 Z: \8 u! i
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"....Yes, it is."
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) C. a6 T6 C0 u4 |. Z有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" . Z V, U5 E8 X, c2 `2 ]6 c
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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* j1 I% U7 m* v, ~; l* F) S6 ["No."
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S2 P5 K- k @- W: W沒有。 8 e7 Y8 {9 E' |
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"Well, there are. I need you to look back there again and find
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1 |. C/ c; F. i# F! s0 Ntheother cable." 2 _1 k# V- U, G/ R1 I
: j6 W# `- M3 ? T0 J就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." % y: Z0 |3 O( L1 Q" V3 Y* x, |
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OK，找到了。 & v# h4 K+ T1 a' ~8 y& Q
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ! y+ Y: H2 T7 |8 w0 V: H
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 : v- e7 u% \8 d; v" D% O
/ E' {0 I) J' [$ s5 F"I can't reach."
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2 @5 U) Q/ S$ O& e; }6 l我搆不到。
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/ K% P* Z* |$ E# {2 n# }' c! L"Uh huh. Well, can you see if it is?"
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, F8 d6 P7 E' x$ r: w! I嗯，那麼，你看得到嗎？
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"No." / C, ~0 W' K" O0 u7 S/ `/ J
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ / |: y0 f& v( [- U* c
h/ p' }! `+ _! f7 |3 f5 q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" / x* N' D$ }* y5 Y
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太暗？
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8 _7 k! _8 I: X" o, S- V"Yes - the office light is off, and the only light I have is ' @7 l, r' a! C$ K# \
6 s" `% Y: {- v P, Y* s) a% ~3 Icomingfrom the window."
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5 `8 [2 I& H. Q* W0 H* ?6 C是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! q" G k' }7 x. n9 M
P3 W6 U+ G2 |"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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1 v! t& `0 J: d1 @3 M4 H5 W"I can't."
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; Z! |9 l. a( N* H沒辦法。 9 G) L @' n: Z6 U
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"No? Why not?"
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& Q7 P: r2 t- k) y- n$ W沒辨法？為什麼？
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: P8 E) z# p: A9 J' E9 B( y"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. . A+ \' K' K8 S+ K! z
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Do you still have the boxes and manuals and packing stuff : m2 z" F# D3 }& Y4 d! H
5 w/ e! y( l% r. \" {2 wyourcomputer came in?" 1 Y8 I+ f3 }7 o3 i/ Z; |2 R( N! q
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 p1 o- o- I1 o/ p2 z
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"Well, yes, I keep them in the closet."
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" D; [5 H& p# E! G& Q! [. X. n嗯，是的，我已把它們收在櫃子裏。
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* `. F) G! X Z+ d9 t"Good! Go get them, and unplug your system and pack it up justlike 6 ^' ~ _* K2 q( f* D# W4 |
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it was when you got it. Then take it back to the store youbought it from."
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1 r* ^$ @0 @; ^# A, N$ O很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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2 G6 m4 ]# `3 e! Y }! M"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." , {' ~0 M* U; s8 K9 A" |5 {
/ F3 J3 \6 S7 ~+ T7 G% y4 o是的，恐怕是這樣了的。 / [& @6 o- P1 I$ W
) ]! H1 p0 Y/ E"Well, all right then, I suppose. What do I tell them?" " Q+ n7 H, ?% z) b8 l3 \
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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. K8 J6 A3 _3 q, G"Tell them you're too stupid to own a computer." % R# L, x7 ?0 i9 K' R9 p0 ^
9 A+ |" L& k" Q2 ^7 `! ], N" m就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
