Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ( T* F n# b) i8 U
% d9 t3 ]& P8 I- A, [8 x( {6 s( Q"Ridge Hall computer assistant; may I help you?"
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1 \) Q, J! n8 Z% m" H2 C6 O1 lRidge Hall 電腦公司你好!我可以為您服務嗎?
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: [0 {) `2 G2 |" J/ X6 y9 g8 U"Yes, well, I'm having trouble with WordPerfect." 8 f# g/ S5 X( N8 j8 J
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是的，我有WordPerfect的問題。 ' J; G8 D7 m0 ?5 \2 | v$ y
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"What sort of trouble?" ' g+ T2 I+ `7 s& D; |
& Q$ h3 o1 P: A您有什麼問題呢 ? ~) i$ }$ a' x3 {( C
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"Well, I was just typing along, and all of a sudden the words wentaway."
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8 c* ]! V( N& h7 g7 w- b我剛剛自已在打字的時候，突然間所有的字都不見了。
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0 H' b: S, y( ?"Went away?"都不見了。
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) }! c/ }8 k* o/ ~* _( q"They disappeared." 1 p5 X0 y2 G4 P1 {
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它們都不見了。 , J% w9 b, s5 j
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"Hmm. So what does your screen look like now?" 5 r8 M3 X) n8 j1 K
. z$ \# u8 \8 `( h+ K# `嗯，現在你的螢幕看到什麼東西？ 3 e7 d, E, c' f
* x* S! A( l, K. f ?"Nothing."
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沒有任何東西。
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"Nothing?" % N/ h( x) O9 v; L' o
) k5 p5 j3 N% T6 M8 o, X/ H3 f沒有任何東西？
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$ S5 T- x! ~6 _& y: T; D, ?"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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8 q; {/ ~! i$ ?您是否還在操作WordPerfect，還是以經離開了。
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% V; x; y: C& W& m) A$ `5 ~"How do I tell?" ( i" ^7 c% W0 n0 j# {8 T" R
" z3 y; ^) z& r' c我要怎麼說明呢？ " ^" w; D9 a$ O' P& d0 v
0 Y8 t6 L+ Y+ w/ `"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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: x8 l& P. F1 A/ S# r# p! f"What's a sea-prompt?" 9 f p* J' o3 p
( t ?0 T# J- u; c; X- u) v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 N6 j# f! Q2 K0 H
2 o+ v" f: l6 F"Never mind. Can you move the cursor around on the screen?" # a7 w2 j) f. g6 t. O
# j& @, C4 z0 A% T) k& M7 f不管它了，你可以看到游標在螢幕上嗎？ 6 h2 ], I6 P7 I. j8 T$ a
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"There isn't any cursor; I told you, it won't accept anything Itype."
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# H9 `: I) s) V5 t: y2 r螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & V* G: ~# u. |; _4 z
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"Does your monitor have a power indicator?"
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" Q4 }) G O. s6 A顯示器上的電源指示燈有沒有亮？
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, n- d! t; q7 Q5 ?"What's a monitor?" 1 w; a5 j/ z7 e4 J' W
8 l; b. P |% }, T4 j- h- ~, I什麼是顯示器？ % s( z6 A% p3 i& _1 t5 _
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"It's the thing with the screen on it that looks like a TV. & W4 a1 H7 m, c% @
' d" `1 l4 H. NDoes ithave a little light that tells you when it's on?" $ b7 S7 B! e; _, M, n# X+ B
. n5 U. g1 C2 g' j& D7 S就是那個看起像電視的螢幕， 1 ]7 b+ b: c% z
s4 r9 o3 `2 h. F" B+ j: S# r有沒有一個小光點告訴你它是開著的？
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I don't know."
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5 K. p! [' W* x5 O" c我不懂耶。 + V5 J3 M" Z' s4 ?( l7 L/ P
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"Well, then look on the back of the monitor and find where 8 D) o: H3 s7 F/ T! g5 G5 P! E
& f0 A3 T0 A; r5 p3 x3 Qthe powercord goes into it. Can you see that?" % u+ t& t! ?7 Y# P3 N' q9 |/ j
4 }2 B7 z' E+ o- q, T0 C9 E那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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1 T4 q, K' Y& _是，我想我看到了。 3 w& Q" }" u' k, u
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / a6 q4 B4 p8 x; {' f& }* \0 I
1 h3 y# E$ @8 J$ D7 J5 S太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ^ `5 C$ g0 y. R9 O! I. |' b
/ n" K$ l4 v3 x, p8 j$ n"....Yes, it is." 1 Z- c2 u; e2 E/ X& B: M
3 {0 H8 F) `* |( y5 q( W1 l+ s有啊! - R/ d0 ~8 a. S# [" F, ]; b
2 y: S) T6 _# A) _4 {% }"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * r& i; q' |( C6 r1 S- I" B$ [
0 t' R8 E1 D! U"No." + V6 j' s# k9 o
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沒有。
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"Well, there are. I need you to look back there again and find / v& C/ i$ M3 n
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theother cable." 6 O% i7 c9 E2 K; f9 o/ k/ P
: V) k5 d+ k( Q1 B; P d# q就是了，我要你再到顯示器後面去找另一條電線。 m9 K5 F3 A( d( H, [
5 a5 k( `( Q) r. S8 J$ }9 N, X"....Okay, here it is." 6 b& j) u2 H2 ~" I
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OK，找到了。
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; j+ y& b# j/ r1 g, x }"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ( Z9 l! f: ]0 x. N! ?) U l% z
0 |; A4 N5 {5 k- l9 q# B* m再替我找下去，告訴我它有沒有確實插好在電腦後面。
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. s: M$ q C! z9 m- L2 U6 |& x" a"I can't reach." ' \6 l; c/ f. z9 s
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我搆不到。
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2 B. e8 P9 D: K/ K8 V1 W"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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* k. F. m0 K ?: s) ["No."
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看不到。
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8 s4 y( Y( Z4 G* i6 B% z"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 w; H: V* e. Z: @
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喔，不是角度不好看不到，而是太暗了。 4 u$ t. i9 r+ _6 T
: `6 |; P7 T" x% M8 e6 t6 `/ i( x9 K"Dark?" 6 z0 S& l3 |. d& O
: x& k/ ~* w% t* h/ G+ z太暗？ 2 v! A! H$ k Q
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"Yes - the office light is off, and the only light I have is $ ~; y1 Q: a" Y- V( N
3 n6 S5 s/ |3 W! X I' ]: Bcomingfrom the window." 9 o: V0 w1 L( ?, d. P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." & s: n e% [: |
0 t" R N, Z: X那麼把辨公室的電燈都打開啊。
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$ N0 k; A; T2 y"I can't."
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沒辦法。
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% f! T& G5 S. w5 u$ D: E( Y"No? Why not?"
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沒辨法？為什麼？ 1 I( I( ]" e9 ]# u, `
6 m: h, h$ T( z4 n' T! h: D"Because there's a power outage."
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3 P# k) }' e# |* D% d因為停電啊! + T& w$ A/ h8 G% H# ~/ J1 ]
$ t' ?' t' k8 {) l7 E W/ G"A power...... A power outage? Aha! Okay, we've got it licked now. 3 x5 h# @$ u; C9 |
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Do you still have the boxes and manuals and packing stuff / X) ~2 ~/ U$ Y1 o/ y9 l4 w
* c C! u- |1 Kyourcomputer came in?"
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& P# \4 G, S! o" C- N停...停電？&#@!(& ，喔!OK，現在開始打包， . \0 x! \8 G D2 C! u
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 F! [3 O# f0 e& Y
. g: i7 g; d) u* E0 c! m"Well, yes, I keep them in the closet."
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! \0 ^. C1 W* V嗯，是的，我已把它們收在櫃子裏。
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; _ ^' D' k- b9 i' w"Good! Go get them, and unplug your system and pack it up justlike
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8 T2 i" P3 n$ S5 l+ _it was when you got it. Then take it back to the store youbought it from." $ u9 k& r& m9 | \
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : E& }# c& w) ^1 `+ h
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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3 J, P" z0 K( C7 I" \: P"Really? Is it that bad?" ; a- P- j6 v0 Z
& t: o7 w q6 L' y真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 4 }+ F V; d( q& v& h0 ] h; C
# Q/ H" M1 h" ~$ ^: A! g# X5 J是的，恐怕是這樣了的。
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. Y( ^' b" \" ^* U& k( q/ Q- U, T"Well, all right then, I suppose. What do I tell them?" + `- w* E/ Y" ]; }" p0 x
* p& W0 i# i+ q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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1 x+ K4 c9 D. |0 ?! B8 d2 G8 \ Q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
