Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 t# T' s) i% M
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"Ridge Hall computer assistant; may I help you?" . ^+ N' g3 z# |2 x* c2 i' r0 s$ n
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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$ ~/ g% Q" J9 _"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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?! G8 i4 A9 \, h"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 b+ s$ x& N. [5 S3 Y我剛剛自已在打字的時候，突然間所有的字都不見了。 / W, V, l: X' [, e- h6 j
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"Went away?"都不見了。
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, x2 i n0 [8 m6 j7 \" w9 s0 Y! ["They disappeared."
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2 K5 D# p* A0 l3 O0 ?. n& C% {它們都不見了。 % n, q: v6 ?; _8 P1 f
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"Hmm. So what does your screen look like now?" ) H1 i; [4 z9 I9 |
! V0 f5 P- I. ~* P' q& c嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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t' l3 V1 H' r6 |沒有任何東西。 6 l& y& p$ s( u1 o E9 J$ R
& S$ n u( t$ e& {" S"Nothing?" - O5 b. G+ E+ g7 L% P# Y0 ~5 C1 A
# i' q |6 ^+ G沒有任何東西？ & Y5 K3 _( c6 I1 O
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"It's blank; it won't accept anything when I type."
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% J& X0 l/ A0 \$ k5 T# M螢幕是全黑的，我打的字它都沒反應。 8 [5 p( d. g# T3 o: R" v( U
$ }! _2 V; C2 m"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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- Q3 f0 H+ |8 J, T+ S- N" d4 G"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 3 L+ K, ~$ V; V3 g, N4 O+ k
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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" s7 Q1 V2 n5 H什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- ~0 s$ ~/ R' N* L"Never mind. Can you move the cursor around on the screen?" ! ?% @5 ]8 s7 h7 F; I. n+ d6 p" r
+ u# L3 G5 i. M$ t) c% e5 Z不管它了，你可以看到游標在螢幕上嗎？
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% o% K* q3 V% Y4 C3 h# D"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 p+ Z7 b; J, d7 l( S# y" m4 c
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"Does your monitor have a power indicator?" 1 T d! |' ?2 A% C$ \
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" + |: x d4 ^9 T g8 u8 }' B% R
, P( x! o6 o% Y什麼是顯示器？ 7 Y( F2 K* @1 h+ C9 m& x7 n, z
1 D6 A2 S7 X* T; c' Z0 `"It's the thing with the screen on it that looks like a TV.
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) H8 c) u$ i6 S! N0 SDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， / p k. O: T0 M' }
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有沒有一個小光點告訴你它是開著的？ ' u8 t& |" u& {
+ O6 E' |8 ]! H: A. P: ^( e! KI don't know."
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3 [) C4 g$ D# U1 H4 G" G我不懂耶。
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) u; C1 Z' M i# N3 l$ E1 R9 J# n5 @"Well, then look on the back of the monitor and find where
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j: T/ @: e0 q: q/ e Bthe powercord goes into it. Can you see that?" 3 R2 S5 @, W6 _7 u" `" z5 J
' ^ E+ [2 N" O$ r3 Y( x那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ U3 Y; v& f" L8 @0 \" e/ y+ h"....Yes, I think so." ' N, P" f) n) k; X
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是，我想我看到了。 # Z6 ]% T, i6 D. t6 O
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 L4 H7 a9 P4 l4 s- y
6 C v( z1 q) \5 q2 t8 e5 X太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' E0 @3 o- A2 V* w. N, J% L% W
6 o- ^+ K$ @+ Z- p"....Yes, it is." k" s5 |0 A; |% [6 J
% K) F& C1 ?7 T有啊! : ^4 C' e, p1 H7 s0 Q: [
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"When you were behind the monitor, did you notice that there were 8 |) c1 U w/ L5 y5 B. a a" H9 ~$ Q
; U2 u$ I) J! D( e- P6 |* h4 a$ btwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . |- B+ i4 T7 F& N* `
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"No." ) {3 u1 D0 T' ]3 q. B/ ^8 v
0 { B' `! @; W& |& b9 P a沒有。 : ?) m4 L0 z ~* B! v
/ \ E$ p1 s: M' `! p- T c"Well, there are. I need you to look back there again and find
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9 \8 M7 c: R3 Y+ |% X0 I gtheother cable." ' o) L3 c2 j9 L1 x; b) _' j/ n
2 R, ?) V: F! W0 x! b就是了，我要你再到顯示器後面去找另一條電線。
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( c# a6 {% A* @- C"....Okay, here it is." 6 f- b2 y4 d6 I) w9 n7 R+ k
( x V$ S9 T3 k0 q; e) GOK，找到了。 ) i9 v5 t1 _0 o% Y3 `/ o
3 w! E' p* Z9 T* @8 f"Follow it for me, and tell me if it's plugged securely into * a7 c n* w. J% `1 n8 x# r1 \
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 " i+ `5 o" }% S( L' [/ o
* g( S' S" Q% q1 o2 {8 a P; V! F- u"I can't reach." / o& a6 Y k g& {) M" b7 D, c( x
3 o0 K: M2 D( C# I L# [* M! j我搆不到。 ' Z' n* a, G- G' [; |
; V) O/ V$ P. b! N7 k"Uh huh. Well, can you see if it is?" 0 {. E( A! w! [% f ?
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嗯，那麼，你看得到嗎？
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"No." ( `" X; G8 ]- R* i. g# P6 a8 K! E
: t& r* [$ Z9 u: H+ W7 D# K看不到。 ' u' B- k) E& O$ y
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"Even if you maybe put your knee on something and lean way over?" / G y' O/ T/ p& F
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那麼拿個東西墊高，爬過去看一下？
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* ?$ P$ d% \0 a3 f. ^4 }. W8 S"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 d2 u, G! z/ v& Y) c
' w, b4 w# {- d5 p- V: d喔，不是角度不好看不到，而是太暗了。
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"Dark?" 7 O" `& H* P2 \% I& ?3 V
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太暗？ ' L- {9 Y& h" M
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, |2 m* t( n1 V& R& x$ x"Well, turn on the office light then." ) }' \: P5 [& L, s
3 ~# r# H3 O5 Q那麼把辨公室的電燈都打開啊。 * y$ Y# X: O1 ]& j% v
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"I can't."
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% m" s/ R& S/ d- a' H3 g1 U1 m: ]沒辦法。 ( x7 A$ P9 `# X8 j- R
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"No? Why not?" + n. |) |/ T7 i$ m0 n9 s5 U
* d6 w$ l/ i* C6 ?; v沒辨法？為什麼？ N* v/ U9 v; a/ V, a$ H: Z; a& [$ @
/ u7 q0 w6 B9 e3 s"Because there's a power outage."
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$ I3 P, M* [& u+ ~6 c9 A因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 b" Q* v S3 F. v& D1 U+ n: }Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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7 `+ i: I; G7 m$ M e停...停電？&#@!(& ，喔!OK，現在開始打包，
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( \/ C3 E0 d, u電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 4 U0 N3 F1 P( I7 g+ Z/ c4 {( d
% @$ y$ p! E) }% E/ i5 a嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ) Y& m, V# M% z n# F G+ Y
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it was when you got it. Then take it back to the store youbought it from."
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4 K. [# l1 x1 }) k' y很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 r$ y0 K' E7 ~
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"Really? Is it that bad?" - k! S7 U; g* p3 z2 \+ v
% r" s8 f5 O( x: F- r) t1 Q真的嗎？是它壞掉了嗎？ ( t3 N, V3 L% e
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"Yes, I'm afraid it is." 8 U6 ?' y; X: o; `: C6 K) t5 w
. c% S( i- q+ i+ f* E是的，恐怕是這樣了的。
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2 o2 g) y) m$ t- v* l"Well, all right then, I suppose. What do I tell them?" $ h* _: L& I$ l* b7 m
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 A' K7 U$ i; V
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"Tell them you're too stupid to own a computer." 0 G0 l& c8 ~+ Z `' d9 m
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
