Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 + y) v' C) K( b3 A, }3 N
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 w2 l0 L$ o* d4 s- @7 o
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"Yes, well, I'm having trouble with WordPerfect." R1 x7 u; ]" ]7 e/ W9 B# X
/ l# P& I$ b+ y' |8 @9 R是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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$ Y6 E) f; q4 S, ~- a8 {# m"Well, I was just typing along, and all of a sudden the words wentaway." 7 }1 k. s( ~. F$ ^ {
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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# C0 H8 {2 h+ h/ L, z. m. m"Went away?"都不見了。
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"They disappeared." 7 [9 s- z. J6 O' Y& Z
& @4 M9 M1 [ H它們都不見了。 0 i# \% N7 ]9 ^ _( D
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ' ]' O' H. F4 I) p: Z8 k: p9 v! E
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"Nothing."
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沒有任何東西。 ( |2 P2 A1 t( B ]2 C# i
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"Nothing?" 4 a: F3 E0 ?4 ^4 v. u9 P
8 {; w! h5 B4 R( B沒有任何東西？
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"It's blank; it won't accept anything when I type."
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8 Y0 E: \2 L( D. e- Y: U9 x螢幕是全黑的，我打的字它都沒反應。 + N# e+ _" l% j7 }$ S/ {
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"Are you still in WordPerfect, or did you get out?"
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* M$ a8 I* q: _8 K9 _! `您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ; M0 M+ L6 ~) L. s+ M
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我要怎麼說明呢？
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/ d: V% R; o) K' |8 v5 Y$ D) u"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ . |4 a# F" Y1 n! m" e
3 F& x0 p$ t4 ~) s& X"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& \1 y+ X. Z9 ?: K: U"Never mind. Can you move the cursor around on the screen?" 9 _" A+ m7 W- E& k, ?: {- {, X
% {5 H' P, |/ W8 [不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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5 ^. P& d0 P3 S0 S1 \' @- b"What's a monitor?" 8 p+ I9 F2 X+ A$ p2 x
# K$ b' f) s9 a$ K什麼是顯示器？ 0 |: r0 U9 V. H7 o5 Z, C6 j
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"It's the thing with the screen on it that looks like a TV. U+ u2 \- }8 j" p' |. C: f
p5 X$ y& f7 n, eDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." " k5 T0 o' e1 z ~. s
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我不懂耶。
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) r! i" B/ [' r0 ^# M* s- s"Well, then look on the back of the monitor and find where . N+ X2 J S, ^; G( m' J2 h$ j
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the powercord goes into it. Can you see that?" / W# y& c- L* g
" t( U4 }4 _$ J M那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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) D' Z, I; G) B. i3 D$ }& @! j"....Yes, I think so."
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: x, }; e" J+ h. G2 N9 I是，我想我看到了。 ) [9 h) |1 g# l* C1 I5 }6 s# m
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 b$ h( y% j1 ^5 q3 p" ]5 c, P太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * l, M0 n% g- {3 l+ {7 M- j7 ^
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"....Yes, it is."
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有啊! z- S% I2 Q `! Z) }) R1 [. y5 U, m, N
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"When you were behind the monitor, did you notice that there were / _& H9 r) ?: O% y9 o& L
0 q& y! U' }9 @! Ttwo cables plugged into the back of it, not just one?"
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$ n/ M0 O# A( S6 F你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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; p8 z& @5 k) m8 P/ \"No." 6 @% D7 [. \) e) b( S1 f
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沒有。 $ Y7 z8 T$ }. G
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"Well, there are. I need you to look back there again and find $ o+ C% g; u: I) R9 i$ E3 z
) ^5 h: g! A$ j0 b: |theother cable." - w. M& R* t- F) A9 i
0 `( E/ O3 D- L0 F B) S就是了，我要你再到顯示器後面去找另一條電線。 # s1 p; ]; G ]* j4 B4 O% E
* D- |- N5 p* f! ^: ~0 k) H& @/ t"....Okay, here it is." , w" s( @; Q, ~
/ O- J: N, c$ {. e, {OK，找到了。
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/ K2 c& [' v# M2 Y"Follow it for me, and tell me if it's plugged securely into - e5 Y" S6 Z' _7 e
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # R1 U0 f7 |8 T( a" i/ P {5 c& Y
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"I can't reach."
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0 l: `' ?. Y; f* q% L- e7 ~我搆不到。 5 s) A- H6 \" R; n
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"Uh huh. Well, can you see if it is?" 5 I& C1 ~( s' t. f" {
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嗯，那麼，你看得到嗎？ }9 m* m8 b1 q2 c/ _. v$ Q, b" V+ H: _& N
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"No." 6 |7 \2 m6 v# A6 M ~; `
( `- z! M- @2 e看不到。
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"Even if you maybe put your knee on something and lean way over?" , I5 e: C9 y: V5 V
' P% N- o- r/ A9 N那麼拿個東西墊高，爬過去看一下？
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2 C8 C' a. }7 S: Z" a"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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3 H5 R# h: J2 Y% B2 g( B* H喔，不是角度不好看不到，而是太暗了。 , Y' C6 b# \# f3 h
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"Dark?" ; s% i' n0 M) N/ A; t$ K
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太暗？ 2 b9 D3 _4 {7 |, S
0 D# O" v6 X4 K# X0 }"Yes - the office light is off, and the only light I have is
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. {3 {( t9 b# S6 u# p8 e7 a- N2 icomingfrom the window."
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; Z* P, ]* O( Q4 i6 a是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 V( G! ]/ G0 o$ h* f. ?: V
& r5 @( Y9 H4 K( \2 a$ K; f; b) R"Well, turn on the office light then." 3 i; ?$ ]# |8 Q" e& Z( ^+ V' q
+ A& w! g' M F! w! [( o5 x那麼把辨公室的電燈都打開啊。
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* N, l% g4 K3 n y( X: a"I can't." + q+ }. s9 v1 ]+ M& O
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沒辦法。
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" R( L, @4 E6 U, {8 X3 q' y, E3 S1 I1 b"No? Why not?"
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! r# p8 ], h7 g( N6 o3 |% E沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! 0 v+ R: K# w1 b% G6 A+ Y
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"A power...... A power outage? Aha! Okay, we've got it licked now. / Z6 H# c; P8 y( ]
+ |' h" _3 D B! n! |Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 7 L2 Q s; f, W6 j: r4 }" @
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! Y( M2 s) H% y8 R+ }$ d5 F
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"Well, yes, I keep them in the closet." * a+ @/ C& H. b: ~
( `' Y+ T; v4 y m( K, l) R9 S! Z嗯，是的，我已把它們收在櫃子裏。
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( l( R+ h) _& H9 l' d"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& @9 U0 d' K0 n5 ^4 N就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / U, l! N% \# ]' G, ~; f: R& a: s
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"Really? Is it that bad?"
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4 r1 p/ {! D* L' }真的嗎？是它壞掉了嗎？
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U* P6 @' q7 ?# J"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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# ^4 Z; \; x: O"Well, all right then, I suppose. What do I tell them?"
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4 p3 w1 c6 m$ H7 y, ^, b8 Y& k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ) Z% g M( b _5 v
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
