Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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& P# n2 z9 X3 ]. X' ^9 X B( r"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." , V y7 k8 o; E6 @, U% ]1 f. v
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是的，我有WordPerfect的問題。 ( L( a4 i; m" `' x* M' v$ {( i9 J. d
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"What sort of trouble?" & T M' A9 K# s# v
0 d: e3 o+ M$ \' Q2 N您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." ) z6 `# r0 j8 n5 h! n: n; z. ]
3 F+ E! ?+ T) c' a: g# V我剛剛自已在打字的時候，突然間所有的字都不見了。
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6 J( O' w1 o; C# H0 Y"Went away?"都不見了。 . P; m' O1 A% _5 c' ^6 \ x- Y. C3 ]
# D; Z/ u3 Z+ E. j# z"They disappeared."
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- e7 U2 i/ Z- c- Q( r9 L它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 9 \2 A! S# H* G2 s; { t+ W
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"Nothing." % k+ z4 S: \! W* x5 E9 z B. P
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沒有任何東西。 h1 m. a. J3 V: u# [: p! v- S
: H" w% a- B! P! V! t9 t"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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4 R& x! f( p. Z. W0 J0 l螢幕是全黑的，我打的字它都沒反應。 , j r# [+ T2 ]# ~+ I9 |
% N# l- c z7 N( ^ \"Are you still in WordPerfect, or did you get out?"
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: M3 f$ x4 d( l您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ $ ]0 {1 L8 p( J6 K" m% l- Q
' \2 b! _5 k: Z* y2 H"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 4 M. M% \0 D8 t% e1 o' _4 t0 L
7 {. r t: }( C: D6 h% m& d"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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1 _. r# {0 }% ]+ k! l# ?0 p+ x, l+ I"Never mind. Can you move the cursor around on the screen?" 0 i& T0 K0 L" e: O9 ~# c9 h
: J7 ?5 `8 ?& [: Q不管它了，你可以看到游標在螢幕上嗎？ ! E4 [( K% f! A
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"There isn't any cursor; I told you, it won't accept anything Itype."
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1 c! ^! G8 _" e; {3 O螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 |( @: {! B/ ~4 B( N* ~: j ]. B
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"Does your monitor have a power indicator?" 8 h. j+ V0 f# v* T( j
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顯示器上的電源指示燈有沒有亮？
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) N; o$ p* Q( @, q% u8 G+ R" {"What's a monitor?"
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什麼是顯示器？
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+ r2 {0 C7 a! P. E: y"It's the thing with the screen on it that looks like a TV. ( f6 U0 d9 g3 z C# _4 E0 Q& [6 p
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， $ t* k5 j9 t, C% Q
6 S* S- s$ `' V5 p' c0 Z+ Z有沒有一個小光點告訴你它是開著的？
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! e9 o0 E' ?- b% G$ I/ EI don't know."
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我不懂耶。 . u2 B2 ?; m( O- R {, }: ~$ j1 Q
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ' n; u J6 x2 U
* I1 j" w3 {6 c! V) E" ]" q( g"....Yes, I think so." - D8 d9 w! q% b( x8 D" l/ m$ `4 Z
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是，我想我看到了。 4 G# a6 I9 F/ _% x5 L
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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/ {* K# [* i" V" F+ R2 F太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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2 d9 i. V9 U$ S x+ L1 [/ Z6 q! X: R有啊! & p0 J& {8 l4 m( J% x1 D$ B6 a
# K% @: W* ~3 y. A* L) m"When you were behind the monitor, did you notice that there were
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- e5 L' z; c% v8 m% P2 o% vtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! v: b2 r* R6 V9 P }
2 [4 Z2 K9 Y3 T; _) H9 `"No."
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. c. ^0 T$ T+ t5 C7 Z/ m沒有。 , d% @% h3 X( | `( {0 t& ^
( A9 ?$ g- m& W$ t9 U"Well, there are. I need you to look back there again and find
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& [$ P# K6 F7 _! p/ ? J) Wtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " `+ w8 \5 @1 R6 k
1 N" R( b$ S7 K$ P! W"....Okay, here it is." ) X' G. F# a0 p6 B! u/ r+ b( A
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OK，找到了。 9 `* G0 h4 K. V7 N' U
' x1 j8 z- g. N- x"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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1 J: w, d9 ~( I f! E& G+ z" _再替我找下去，告訴我它有沒有確實插好在電腦後面。 % s( U. D' Y5 U& n. B+ Y
% e6 p- x+ ]6 ` v' m"I can't reach." 0 q# x" D& t& C3 ?
: `# @( p0 b, A- F8 w/ B9 m我搆不到。
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"Uh huh. Well, can you see if it is?"
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1 R+ E& Z, C0 j嗯，那麼，你看得到嗎？
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"No." . J9 _3 t' o }* ~! e {
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看不到。 ; B5 D9 Q4 _, M! h6 j
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"Even if you maybe put your knee on something and lean way over?" - e# ^2 \" ~; T
8 A( i0 u/ b# _+ k2 Z# c那麼拿個東西墊高，爬過去看一下？ / K+ E2 a X* k( I9 D; H2 s
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ ~, h6 m4 e- U( S) m喔，不是角度不好看不到，而是太暗了。 5 N/ p* T; J" @( K( \; z/ @+ W
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"Dark?"
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1 W2 H6 t/ v/ @" l* o J% u* V e太暗？ 3 T2 _1 A5 W' L1 y# Q
' c+ c; Z% _ y- q"Yes - the office light is off, and the only light I have is 5 a3 n7 f& Z( y- }! f! j9 I
1 D) C* v. M$ Y& G8 |# N: Ucomingfrom the window."
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3 M# D9 w# K, t. s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 `) u5 k2 q$ }7 T3 I A
$ s9 B0 H' k: E' t$ c$ G"Well, turn on the office light then." $ a- T" G' O0 Y! |) [$ R# n
- A, F, z5 O. f$ J2 v2 U那麼把辨公室的電燈都打開啊。 * @' B# ]$ Z2 |- a2 s( [2 g" k
* j2 `9 O) o) u6 J" {7 n"I can't."
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沒辦法。 7 C( q3 d+ _; j
( q5 J4 ]8 y" j0 ~7 W"No? Why not?" 5 {; E' b, L' ^. o4 K4 A8 P
0 ^& s3 w W9 d7 D( ]6 S沒辨法？為什麼？
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# Q7 I$ \- Z7 f5 G0 j: ^% r7 s ~"Because there's a power outage."
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8 Y5 M* O$ C' a- _% j因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 5 @& b) @8 F+ ~6 s3 M# j, e6 ?
# Y& ~, r" m" ?8 Q9 a( v' X1 y4 UDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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8 K- X L1 `9 K停...停電？&#@!(& ，喔!OK，現在開始打包， 8 p" ]/ G) n, v8 `5 B& [( e
" J1 L' M5 ]' _8 J! z1 ^1 {" I2 G電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 4 s& W _. S! V; N2 X
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"Good! Go get them, and unplug your system and pack it up justlike
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: W, U6 g- _2 H7 J" }9 E/ rit was when you got it. Then take it back to the store youbought it from."
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2 n9 E# J9 B5 {& [: ^# q7 H- ?2 Z很好!去把它們拿出來，然後把電腦搬下來包裝好， 9 E& x" N$ \% z+ [2 r% N
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 P2 Z6 X& V, s3 }# I
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"Really? Is it that bad?" + q; i8 v# A4 M$ V( }9 Q
( J3 K% D* S& N" |$ J真的嗎？是它壞掉了嗎？
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# h: o( g) L: U5 G3 d. F. m"Yes, I'm afraid it is." 9 o" W2 M8 x8 j
" b+ t, k7 F2 g/ W0 i是的，恐怕是這樣了的。
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1 r# d% p8 q# S" v7 n, l k' u"Well, all right then, I suppose. What do I tell them?"
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f2 C% {% w. n, x" c& d: F# U喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) Z0 u! R* ^% C
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
