Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * z; M7 f% {, \5 r
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / w3 q( Y$ P/ h# z& z" E3 V! A
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"Yes, well, I'm having trouble with WordPerfect." 6 ]# }4 K% I- g' g9 H
+ ~0 ?' T+ [3 G8 Y2 K1 o是的，我有WordPerfect的問題。 5 M9 \, G) J0 [6 W5 `* L4 W
, K4 U7 W5 e1 I. |; n"What sort of trouble?" : t- \- ]% n' n0 O- J
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您有什麼問題呢 ?
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$ U' O- J7 O3 m"Well, I was just typing along, and all of a sudden the words wentaway." 7 E- X; ?9 o2 u8 t
: q6 s& _# K9 ]) P3 p我剛剛自已在打字的時候，突然間所有的字都不見了。
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9 W9 z& i* J3 j8 k" s( Y"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 0 S3 D; L/ X4 j; x3 k
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"Hmm. So what does your screen look like now?" 6 F( I+ I1 W+ d+ n; z
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 2 R; m8 u9 @5 t
1 l7 x, P: M2 g. ^% a8 ^- G3 ~3 E% ^沒有任何東西。
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0 ^$ x+ E m% i" Q* ~, N7 u; c"Nothing?" " V4 P5 M+ B3 r0 A
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沒有任何東西？ j! [9 X6 b% D9 h7 i" B7 U5 l5 o4 ]
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"It's blank; it won't accept anything when I type." : K' m; d B! D4 i, n9 {4 R& H
/ v% c9 D p, B* f7 I: j, c" R S9 a8 S螢幕是全黑的，我打的字它都沒反應。
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- ~! E" `5 z+ J! y. P5 a"Are you still in WordPerfect, or did you get out?"
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5 {- p9 p# Q2 Z您是否還在操作WordPerfect，還是以經離開了。
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' {/ t3 ^8 P! k/ T v"How do I tell?"
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我要怎麼說明呢？ - \1 N: P" ?7 L6 Z- ]: o
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"Can you see the C: prompt on the screen?"
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9 b" l" T+ p' ?9 [你可以在螢幕上看到 C: 的提示符號嗎？ , S" A! B8 X! q3 z! h
9 p& h# k; o' I5 S; t* y"What's a sea-prompt?"
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2 Q1 Y+ b- G( d8 i% ^什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 }1 B+ _7 `6 q
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"Never mind. Can you move the cursor around on the screen?" 7 h) n0 B3 j, }
: [, l, r9 e2 A( \- Z9 ~& u+ D% z不管它了，你可以看到游標在螢幕上嗎？
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0 }# O+ Q- d! m' p2 i; a9 G6 A" \- y"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! g: w7 a3 R. V. W, Q" \! S
" q) P& b6 h$ r6 o, a"Does your monitor have a power indicator?"
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* j( y3 h5 i3 ]* j& d# j顯示器上的電源指示燈有沒有亮？
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+ j% W& J" p4 ~: G5 p2 a/ a"What's a monitor?" 8 o }& j( Y C+ g9 Q
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什麼是顯示器？
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& `* F$ r$ k: j, y. p* J9 q! ^+ l& E"It's the thing with the screen on it that looks like a TV. 7 J' Y. c$ d' \. m5 i* j
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Does ithave a little light that tells you when it's on?"
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$ Q& ^$ T5 S+ V; v就是那個看起像電視的螢幕， ; _% n$ R2 ~; Q& ?! Z8 H" P- g
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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. M6 e$ z% `4 _8 Z/ I我不懂耶。
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7 B; D6 i; n0 X- Y8 h"Well, then look on the back of the monitor and find where $ P0 Z9 y8 T4 Z, f& G I0 ]
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the powercord goes into it. Can you see that?"
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) ]9 U1 w' F/ U; W* g% I那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." . }6 r& }+ G; j
, |8 S9 Z' n( o是，我想我看到了。
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" e2 t7 O6 G2 v"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + ?: }* Q$ H- A7 u( y
?) {) Y8 F x% _) O! h太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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6 R- d) m. S. u5 y6 U6 Z有啊! 4 J) a0 F) A# X- n% f9 b! ]/ z3 V
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"When you were behind the monitor, did you notice that there were 0 r" Z% o: H2 @& L( o3 ], \
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two cables plugged into the back of it, not just one?"
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! `1 y3 ^. j7 T6 L& t+ f& j1 y5 Z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - N, b: w; q. V q S0 z
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"No." 3 Z. Q6 q+ B6 c( O8 G
( R. N# \( ^" ?" ]+ ~( Y' |5 h3 m沒有。
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* P% p5 g3 R8 D; ~! T"Well, there are. I need you to look back there again and find
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3 u3 K* N: z; S9 q+ I& ktheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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# n: h( D }1 {+ a8 nOK，找到了。 " y: p$ [, U! W0 @) [) Z) T5 A
, l) n! o! p+ ^"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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; H& ?0 X4 B1 U7 N e$ Z再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 L( O* Z* [8 m9 E6 J& T
# }: x# l- N' Q"I can't reach." " |; V+ x; d6 K/ `
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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! O. f; j0 m$ o; }9 O6 N1 G嗯，那麼，你看得到嗎？
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& t6 Z7 [- w$ u"No." 7 {$ W1 a- M7 M% f) Y3 G9 g) h: |
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看不到。 & R: q; n5 c" o4 S1 F+ j) a6 |8 w7 {
$ x9 m! H C$ |' g3 `1 x"Even if you maybe put your knee on something and lean way over?" ( k6 \) F" l0 d, ?: q! g" e
% n& H+ [5 B2 ~7 ]6 d6 H那麼拿個東西墊高，爬過去看一下？ ' I" u- q) v% J& u M/ I/ t1 Z
$ M, M8 E! w; C6 n"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 $ `$ ]; G: S# k
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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' }; V1 U; k, |comingfrom the window."
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1 T+ `0 m0 X. m7 `0 e是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 @. M( D. @' K
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"Well, turn on the office light then."
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8 ~- y$ `3 U% V4 k& p) G' i+ w, j" m% W那麼把辨公室的電燈都打開啊。
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& u7 y: Q; Q; ]- y; z/ u9 s0 G' m"I can't." & @, U4 T/ E2 m5 u
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沒辦法。
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"No? Why not?" ! M2 B* X1 j* o6 k4 ?$ h
9 I/ y, l+ r9 Q% T" y沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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1 f; L3 G# t4 Z8 z- B, g"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / i M9 a, w; E
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yourcomputer came in?" ; V, {3 o- S2 m4 V& q0 b9 l
6 s: _/ u$ e) F' I, o _: h停...停電？&#@!(& ，喔!OK，現在開始打包， 6 C- R4 G' K% U- m# v% y2 V
- p: z4 v7 \* ], Q5 Q5 d電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 1 G! H; i' N- n# C
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"Good! Go get them, and unplug your system and pack it up justlike . ^* N% ^1 h( R; n# ?4 s" a! O
, I( k+ h8 [2 F3 r$ M* Pit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 L7 u2 U6 ^6 u- m, e5 {8 x3 r
1 s) ]9 H9 S: X0 h- C& Z"Really? Is it that bad?" ; ?. [7 ]2 V1 m7 N" R! D
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真的嗎？是它壞掉了嗎？
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3 x: _* I8 B U4 k4 Y"Yes, I'm afraid it is."
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/ ~5 u o# j7 |" X是的，恐怕是這樣了的。 . H2 X2 F+ {; m! T, H: m
- H5 ^ W! Q, L8 ^/ S"Well, all right then, I suppose. What do I tell them?" # o4 v! q' j* m2 y
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' a5 g$ Y7 X5 x" u8 Y% `: s5 z' F"Tell them you're too stupid to own a computer." 6 Z2 j! E% }- s, h* ?+ n
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
