Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 Z: v# k6 [3 {
$ b, ]+ L1 Y1 o7 z& O' j"Ridge Hall computer assistant; may I help you?"
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. k& ?3 k8 M4 \Ridge Hall 電腦公司你好!我可以為您服務嗎? , c E6 U+ |1 X
' L7 h8 I% A0 F/ c1 e"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 % X% D; E# V4 L# J3 c
8 h* c% W- m8 y0 @"What sort of trouble?"
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您有什麼問題呢 ? 6 j" P5 D; b S, m3 ~7 K
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 @2 W A, @! X$ E& c
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 s% m! p9 L: q$ a2 v
: _+ |* c! \" I7 b6 i, S1 X8 ~"They disappeared."
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1 B; `" n0 }* _9 h它們都不見了。 / u7 y# ]! p: D
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"Hmm. So what does your screen look like now?" - L: b( y; t7 f
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." T+ |1 P, ^$ Z8 ~( n; B
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沒有任何東西。
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"Nothing?"
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/ z/ r3 q$ u' S" g沒有任何東西？ % O7 Z3 @) g- q7 n% J" [
* D# x7 y4 {; P- A) ?- x"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 , ~, ~; `2 g% l
) y( Q0 f: O9 K5 w"Are you still in WordPerfect, or did you get out?" # R9 f( O3 E# k/ }
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您是否還在操作WordPerfect，還是以經離開了。 ! Z J% d. S) E9 ?; n( k2 r* f0 B: p
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"How do I tell?" / r( y# ~+ g! G/ k
# G# b! t$ L/ M$ K( b- i+ v我要怎麼說明呢？ ! _" ~, M+ z0 F$ W' h) Y
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"Can you see the C: prompt on the screen?" 1 T2 J- X, X, r: g2 D# Q" G/ _ H
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 7 q8 l$ R' T) x8 _
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! c L' X- ]% U( W( { F* [
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"Never mind. Can you move the cursor around on the screen?"
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- s: z7 r4 d6 y4 m; g9 f不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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7 W/ r- A' _$ \9 w$ h2 R7 G螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 }0 C4 V# ~4 H- S
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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6 O( D9 m. |: Z; U5 q"What's a monitor?" ! a- p! P! O" O" K
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什麼是顯示器？ . s) T2 l( V9 Y! p0 w
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"It's the thing with the screen on it that looks like a TV. 1 v: }/ ], {7 c! Z9 |
7 `2 i! @- f* R( z$ FDoes ithave a little light that tells you when it's on?" ) _9 A3 s% u! h" i
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 6 `9 o2 o; ? Q1 H: E; h" w* T# M
* b6 U9 c- a6 w' UI don't know." - F- w4 ~% s) L
! Q: O1 y: }7 @我不懂耶。
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9 P3 L: A5 }$ o, D ?"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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1 ]- @* h9 U9 s! L* x U: U"....Yes, I think so." # X( O5 q8 \* l
4 j9 h# X0 u" r是，我想我看到了。 7 T; L# x5 T; N, ?! o" U8 A; K
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 f7 s. ` |+ c5 {& u2 R
- Y* H0 m. u2 w- _! i \! x"....Yes, it is." ; P- S1 y$ V7 q B! i8 Q
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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# \' |/ b/ p8 q3 ["No." % {7 z, {. ?* f: @+ L! O/ q
, y$ w ^; z: O7 Y2 i# x& H: {) t( ~沒有。 $ k' V. f& I4 V- ^
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"Well, there are. I need you to look back there again and find " J' F9 b& }7 t- k4 \& M* B# F
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theother cable."
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m- C' R% f ]7 [就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." . F' Q3 L: }) `- v( c' W
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OK，找到了。 ' `8 ]* I1 ~; h& F0 [1 i
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"Follow it for me, and tell me if it's plugged securely into - [0 D# `# k( ?
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theback of your computer."
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1 W: P: j1 B* T9 }9 u再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( o* Y O) H* s% s: M"I can't reach."
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我搆不到。
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: K, n; p# {' S"Uh huh. Well, can you see if it is?" ) ~3 k+ k# c/ D
# X8 Z& P0 D$ a2 Y嗯，那麼，你看得到嗎？
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"No." 6 m& @5 f8 Q5 E
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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0 I) {' z4 r7 M8 }0 V# b那麼拿個東西墊高，爬過去看一下？ 6 ~' f: F. q' o' |/ c3 n, w
( }3 x5 O( N% ^( a* p0 s4 Y"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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3 H' f( f6 L- K" Jcomingfrom the window." 0 a5 U, h2 ~; R. f* b& f$ `4 }
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ' R1 H4 Q# v8 L" e3 l; |
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那麼把辨公室的電燈都打開啊。 5 K/ c. b3 C& j8 L$ @
' |) _6 B: s$ l$ f. ["I can't."
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, b( ?$ T9 |* Q. g' B+ }7 ]沒辦法。
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"No? Why not?"
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1 u. A" P! Q. z/ @沒辨法？為什麼？ 2 U* v8 I9 r( I% l$ B3 c% _
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"Because there's a power outage." ( E3 k, V/ Y# k2 `* j; R! _$ c
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因為停電啊!
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2 L( ?5 y% c) w& `/ V7 `"A power...... A power outage? Aha! Okay, we've got it licked now. 4 ?" Q$ I% X: B. |% E# E0 L
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Do you still have the boxes and manuals and packing stuff 4 H1 x) |& T# `+ T
) A( p0 D( Q$ i) ?yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 i* v$ r8 v& H- W4 C- f
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / X$ `) O. U# E8 P
% B( r5 k4 O( u1 J2 V"Well, yes, I keep them in the closet." y/ ]5 }) l' F
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike - I6 }( i2 I4 W" z
) m6 c2 w* G( ^& v$ Q2 C# \+ }it was when you got it. Then take it back to the store youbought it from." { |1 k6 ^6 d: I: b& `( u
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 t* R5 u2 o( a/ }% s5 \
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & u$ _: ]3 A9 @3 y4 i- H5 ] z
+ r/ W7 F! c: ]1 S; h7 p"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ & q- Z2 k3 K" z% [8 m
/ b. ^1 X# K( }# ~ {"Yes, I'm afraid it is." 8 \% R, I1 Y% f% v
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是的，恐怕是這樣了的。 % B# J: b! \, y5 c
' ^3 ~) {* I/ y9 `- `"Well, all right then, I suppose. What do I tell them?" 4 T# O* r) |/ j# y
, G6 V9 Y) l+ |# \) d9 }( M& z( [5 Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + H3 b, c( y* c+ G5 a
9 v" D5 H5 X: w. ^% T"Tell them you're too stupid to own a computer." , z2 a1 B" z) T4 X$ e) ]4 V
% d- }$ a$ H" ^0 u$ {$ ~, r4 r就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
