Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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. h1 P0 k- {3 N3 r"Ridge Hall computer assistant; may I help you?" u/ Y B) H; Z7 a X" t
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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) Y; c1 p, v/ j9 H; Q) g6 t"Yes, well, I'm having trouble with WordPerfect." ! N$ u- O" z% R' ]: G2 |: P
( Q: J& w+ C6 b, A% p# r是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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) l3 `) x8 W9 p$ F7 ]: P7 |% }"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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0 ]7 Y) Q( q8 W" ]; ~"Went away?"都不見了。
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! z( _$ x) r3 @2 j$ Z"They disappeared." : |9 b1 m% q4 g5 E
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它們都不見了。 : M$ h) c J; @( d. o
" s0 [% {3 E- T0 v. H. x"Hmm. So what does your screen look like now?" % E; Q! W+ F I4 u' b+ K9 b
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嗯，現在你的螢幕看到什麼東西？ 5 e* \6 o6 X+ v$ i- z; y
- Z7 y! Y$ {" z X"Nothing."
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) [& c1 W; Z7 r5 i: I" y. w沒有任何東西。 ' T/ H* |" W/ {& @% ]. r5 n4 j
4 x) |+ X, T! v+ b4 J( k u8 J* H"Nothing?"
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沒有任何東西？
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/ U0 ?$ i) p& g' Z"It's blank; it won't accept anything when I type." $ z& o: }0 H: T
. I5 w3 _* I7 c8 c. K螢幕是全黑的，我打的字它都沒反應。
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- b/ @0 D' w3 i' q"Are you still in WordPerfect, or did you get out?" ! f& G, p, F9 ?6 K2 Q$ z8 F5 V
' A# _/ X3 |9 |* b2 J您是否還在操作WordPerfect，還是以經離開了。 1 f' ^/ ?( u. {
7 I+ Y5 q+ \* t, H1 N"How do I tell?" + l9 ~( H. {+ n4 L3 d! l1 f8 k4 @
6 l6 P( T0 F1 b我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" * Q+ b& e1 B4 i/ N
; m1 t+ l) @+ z' l6 U3 x你可以在螢幕上看到 C: 的提示符號嗎？ / e" V2 H7 m: a# Z
& {& L( s* i2 C) C7 p" q"What's a sea-prompt?"
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! ~' L! Q' S: p) q |: C2 m" X! f什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' N& l6 G0 I A; L* ^"Never mind. Can you move the cursor around on the screen?" 0 |/ c" i5 i0 V* Q9 J2 v- |
' v6 B6 r% v2 ^' j5 l$ E+ Y7 K/ S! u不管它了，你可以看到游標在螢幕上嗎？
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6 c- J9 Q- e1 f( ?( m9 ^"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 V1 e9 G. q4 [+ |* `+ C4 U
/ o7 t3 O p0 R7 ?: k, P0 S* x7 ~! p. r"Does your monitor have a power indicator?" 6 ~ g* b) I0 Y4 B
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顯示器上的電源指示燈有沒有亮？ * J3 L8 k: q$ R0 x2 ?& e
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"What's a monitor?" $ i& e: b" H- h& h& l8 f+ ?
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什麼是顯示器？ 5 g$ Z' w/ z3 L( V% l6 O/ M6 S. w
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"It's the thing with the screen on it that looks like a TV.
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* [+ y! j: i9 @& a6 F8 ~Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 8 M2 G2 j+ ~+ {+ j
0 ]" F* d' h4 U4 Z, e. C我不懂耶。
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"Well, then look on the back of the monitor and find where ' j, H& P+ W, P7 N, U" \* R3 y
$ k9 F: y: ^- N3 E- Hthe powercord goes into it. Can you see that?" & ~ w" Y' E ^+ S9 e
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 s( g" ^% ]+ ]6 E
+ `5 q% {, Y6 i' ~% m$ x"....Yes, I think so." 8 b! `/ `; s) B1 M1 O. V8 W4 A
3 \7 K4 }1 @& R. v! h: Y4 K( a2 \是，我想我看到了。 9 n4 |6 p2 x' H$ y/ y X$ i8 ^$ m
( L/ U i( B( z- G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# C$ T4 l- i# [; |9 W"....Yes, it is." & i u% R: C- k% |& R4 @
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有啊! 5 t! n/ K6 Q3 M4 C- q$ T
5 ^9 l6 C' o- ]- ~+ f"When you were behind the monitor, did you notice that there were ' f- m' v: L* B. I) p, v# F) `
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 k2 D9 U, }) b/ l
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"No." ' y/ A7 _6 S) I0 Z
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沒有。 ! }; l% @3 c: v. y
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"Well, there are. I need you to look back there again and find $ @! V: h- A) U2 r% k4 X7 \
$ {! a( f' I3 N: U7 u2 y( |theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ) h. {, ?- g2 _* l! S4 x: x
6 _' r2 J7 i( v% F"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 4 l" B, V) f3 Z# `
1 l! A% j5 I0 T8 k' Ptheback of your computer." $ ]# d7 C# B! D. X+ X7 O
: l% Q! l) c/ H* o# ]再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- ^: z: e" W% t* W"I can't reach."
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) I1 v0 L P0 p( x# L我搆不到。
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2 i: j. d4 ]" ]- W# T5 i"Uh huh. Well, can you see if it is?" 2 _- f# _* C7 f0 A4 A- n# e- ~
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嗯，那麼，你看得到嗎？ # C$ ^ n5 P* R$ K& Q
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"No." + r( N/ v+ G: r& l h
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看不到。 $ I5 |- f. ~4 G/ i) a& ]
+ }$ H- H. ~2 S: g7 k"Even if you maybe put your knee on something and lean way over?" % |* f8 ]5 h/ g5 A# {6 N( R L
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 & j; X; `5 ~& |9 O3 k/ L9 g
1 w* Y, _0 L" A% l& ?9 w& M"Dark?" 3 p! K9 m/ C9 _6 ^9 m" C
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太暗？
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. ^0 G/ [3 x( ?7 F, z" Z8 `, w"Yes - the office light is off, and the only light I have is
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+ ^, @$ e, L; K- Kcomingfrom the window." 1 m+ `8 C, v4 p) ]6 [$ F F g$ W
" f9 I& J$ Z5 X, i0 x$ |8 z+ H是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' q, I: ^" @8 A* i
( T3 V4 P- w/ w. \1 ["Well, turn on the office light then." - G( J/ `8 l2 C# d* N) j; ~
' G! m& X0 l- e2 i- I$ X那麼把辨公室的電燈都打開啊。 : Z% q7 w a7 D% P3 m, m/ v5 n
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"I can't." 8 D- ^9 ]; s5 e9 Y; v7 b
: d7 w0 Y# m, B6 F& p沒辦法。
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"No? Why not?"
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) W! P/ k- D- V2 y3 F0 Q: }沒辨法？為什麼？
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% H% }" _6 N3 t# I- N5 W) _) _"Because there's a power outage."
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+ |! h i- v) _: ]" i7 t因為停電啊! . ?* T3 r2 d7 P/ F" E- U. }
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 @3 `% @1 f) K
" U0 b, \' \1 a0 `Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 9 I6 G' }6 {' b( F( M8 y% C4 I
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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, ~- `# x: x2 N電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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+ o/ z/ D6 E! v5 P) D嗯，是的，我已把它們收在櫃子裏。 / H0 W7 n6 U- C" @! c! h
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"Good! Go get them, and unplug your system and pack it up justlike
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. m2 Z8 Z+ N5 _) d9 m. Mit was when you got it. Then take it back to the store youbought it from." 4 t7 E6 ]7 }. p$ c0 [
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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# p4 D8 o6 ^/ ]! R5 f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - |2 A9 ?4 i% I; C0 ]+ _3 W
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"Really? Is it that bad?"
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' f# e- ]" s3 E( a" ]/ a. K& B真的嗎？是它壞掉了嗎？
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+ O# U1 m0 t+ x! X"Yes, I'm afraid it is."
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3 m9 w7 I: S$ r: ?0 q) @7 W是的，恐怕是這樣了的。
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9 i$ S* @$ v2 m; B4 K% O5 h"Well, all right then, I suppose. What do I tell them?"
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; B, S; R; Y2 C* C9 P喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
