Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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$ x6 B/ i4 t9 k1 Q/ }"Ridge Hall computer assistant; may I help you?" 7 @: E$ o2 X! t; Z
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / {* D3 e9 X0 Z1 T$ P7 k
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"Yes, well, I'm having trouble with WordPerfect."
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2 U% U$ [8 }; I' c% @是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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2 K5 _- d4 W& q" U; r% _' K9 D, d"Well, I was just typing along, and all of a sudden the words wentaway." ! C+ }/ X- V* g. d9 c; y2 V
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我剛剛自已在打字的時候，突然間所有的字都不見了。 % ^7 Q% {( T% b" K6 H8 b/ f6 X
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"Went away?"都不見了。 , A1 x$ \2 z0 V
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"They disappeared."
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$ H# \& a# p8 E它們都不見了。 ! _2 k- ]7 |. m7 ]) O! k# O g
+ Y z' C/ a% W# u% d"Hmm. So what does your screen look like now?"
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+ J+ C, S" [( V7 B6 B嗯，現在你的螢幕看到什麼東西？ v3 m$ z, O3 |8 U. y, D
& U* F* I/ g: B0 }, ^# E4 f"Nothing."
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ " t: ~+ O9 R, R
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"It's blank; it won't accept anything when I type."
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( f% u7 E5 ]0 M0 Q螢幕是全黑的，我打的字它都沒反應。
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% O+ p/ A* X9 }1 E1 q"Are you still in WordPerfect, or did you get out?" 2 F1 [( Y( Q& K7 T2 B
7 Z+ ^4 C% a0 `% h6 F1 `: z8 U您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 5 g8 E. x# @6 B
. G/ X& k6 z' f, T" N2 w0 ]我要怎麼說明呢？ / l0 n4 m% r' Z3 U
r( U# p' I4 I7 M" Q"Can you see the C: prompt on the screen?" ; q( D; d/ d+ b# h
( F# Z! N T% c3 x你可以在螢幕上看到 C: 的提示符號嗎？ - C R% P! j( T5 L* O
/ Z) T" I3 L% v8 u$ j"What's a sea-prompt?" , k& ~$ t" ~' k, D
: t( u0 K7 o8 G; G, s+ _; z9 w什麼是 "海的提示符號" ("sea"=海，和 "C"同音) , Y2 H# U" i1 S! V
: Y; c: @; w& [; w( n h# j"Never mind. Can you move the cursor around on the screen?" 4 M7 S' B* t. F# X9 T1 h
* p2 C9 S1 p( |6 P: w不管它了，你可以看到游標在螢幕上嗎？
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0 i+ `5 z" ^' ]/ m: _"There isn't any cursor; I told you, it won't accept anything Itype." + J( m; K: Y# i9 w: w3 L& v7 a
' y* K) z/ n! n& D/ G) h! n" L螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 k5 R2 q6 S$ D, O* F: z5 ?7 w
4 k% `' f. z1 J# N9 U w4 A: T; i"Does your monitor have a power indicator?" * @2 k' B3 {8 N7 F
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顯示器上的電源指示燈有沒有亮？ 6 h2 |) c& g- ~0 ~7 Q" Q* T
! G$ r( l0 I u5 e$ a( g2 X"What's a monitor?"
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什麼是顯示器？
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, |- g5 P7 Y7 @ ^/ e+ S7 w, Z"It's the thing with the screen on it that looks like a TV. 3 K8 s. R9 }5 C. N
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 4 n8 `* T) }$ n* |) x& U
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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; {6 p0 w* i+ z我不懂耶。 9 K3 U$ J0 g) R0 {0 n- m' @! F8 Y; Q
8 G7 c/ S% a, o A( `& o: h% R"Well, then look on the back of the monitor and find where
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2 `6 H' y" o2 ?$ }9 o4 |the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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' I C$ N0 i# `8 s, s"....Yes, I think so." ! S. B, X/ w4 g2 t: S) `
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是，我想我看到了。
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1 T; M- _, G- X) p* D7 `( W"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 [& P, C: h$ p q
8 F; K) e( P: S6 \; p"....Yes, it is."
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有啊!
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" O) U( g& w% Y8 ?0 d9 Z3 Q"When you were behind the monitor, did you notice that there were + B6 q" G) _3 V' A
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two cables plugged into the back of it, not just one?"
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/ z3 y0 T9 q5 ] j- m你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # W& r! T$ l4 a
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"No." - Q1 E; p, ~4 i& [( w/ ^ K1 {6 ^
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沒有。 % z* R2 ~" {& l; K
3 X" I/ I* L2 S3 c: d) P/ i+ ]"Well, there are. I need you to look back there again and find ' F* ]; o2 u8 G% a2 X
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theother cable." ! V' @1 x# k, s% A
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就是了，我要你再到顯示器後面去找另一條電線。 3 p, d X6 p4 R2 b9 ^
0 P+ O# C9 f w9 j"....Okay, here it is." 1 Y3 @) p; @1 N1 v, g3 P
! A' V3 \& f" L- QOK，找到了。
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( Z( H. m: {7 ["Follow it for me, and tell me if it's plugged securely into & q5 V9 _" {1 i- z( f
2 W I% `- c R" rtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 }) h2 z' K/ S2 s) Z( j. E- d4 N0 ~7 l
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"I can't reach." " [. t/ }# G/ \( x
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我搆不到。
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, ~7 M+ R, r; Z# k"Uh huh. Well, can you see if it is?" ' u+ S7 k9 j9 Q% O
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嗯，那麼，你看得到嗎？
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"No." & G2 u5 c3 F. u/ o0 e4 E% g2 Z0 i
% X3 A- ~: ~5 k( ^( y; r% T/ R看不到。
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"Even if you maybe put your knee on something and lean way over?" 1 @2 g% w1 z Q* l0 D
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那麼拿個東西墊高，爬過去看一下？
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* K1 t' M4 y0 C+ T) A"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 * N1 j) n$ h( J
# e' \, c/ k& U) K" v& e"Dark?" " n& K$ @; J3 a: I% ], {
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太暗？
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( Q/ ?) k1 q$ Z7 W! |, E1 R4 w"Yes - the office light is off, and the only light I have is & B) z1 o: v) p2 z n
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comingfrom the window." : q5 Z0 e, {9 @/ N
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 c4 G9 Q6 `1 O2 R+ S- V7 @: A
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"Well, turn on the office light then." ( @, s) e0 G/ v
6 y2 s% P8 ~5 B0 T: k7 _, f那麼把辨公室的電燈都打開啊。 # N; z( v: S; x+ i4 I, y
' a0 O. k* C/ h0 M2 @. B/ Z- I"I can't."
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沒辦法。
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"No? Why not?" " O* m- x8 V; ^
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沒辨法？為什麼？
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"Because there's a power outage." 9 J) v' i5 b9 w0 n
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因為停電啊! : B/ W! @9 k9 k' \6 {
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"A power...... A power outage? Aha! Okay, we've got it licked now. * B: y E% B4 f& a. H1 b Y
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Do you still have the boxes and manuals and packing stuff ' }' A" B+ o0 S0 R8 ^
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yourcomputer came in?"
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& }0 ~8 M, y& M: @# t. r+ V" U停...停電？&#@!(& ，喔!OK，現在開始打包， & v: w+ g+ J, Y- G4 m `- [
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & k0 }' V5 t, j; v R2 ~! J
8 A! y; i0 ]8 r! @& Z/ y"Well, yes, I keep them in the closet." + T& P, t: H0 u ]& Q* J- h, I- a
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嗯，是的，我已把它們收在櫃子裏。 0 j8 g. u, l2 F9 k" f0 k% d. d
! N0 C: E6 i2 }; b, O"Good! Go get them, and unplug your system and pack it up justlike
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5 E/ T& @' L: z: j1 Zit was when you got it. Then take it back to the store youbought it from."
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( ]0 z0 A. w( w很好!去把它們拿出來，然後把電腦搬下來包裝好， ( [, e: e9 i, E0 D) K
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" - M2 T1 e, d; Q# t* g9 N, p
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 0 P# _, Q0 {0 o' n/ \9 |' n7 Y
* Y/ d" R5 W; E4 w$ Y4 p"Well, all right then, I suppose. What do I tell them?"
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( z$ ]. O" h8 f* G" d8 _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 m. ^0 k0 J+ S8 ]8 { P0 h; g
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"Tell them you're too stupid to own a computer." % }% l4 W* y) Z
2 \ O3 |: s1 R6 B1 j4 T: h. k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
