Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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: T7 n% a4 f( f/ V- _2 W2 ]"Yes, well, I'm having trouble with WordPerfect."
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! O/ o: s' U0 P" H: n是的，我有WordPerfect的問題。
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"What sort of trouble?" * T X2 \- C. J
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您有什麼問題呢 ?
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1 K- @9 t1 ^$ q" L"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 # J1 A. R7 E+ l4 m. l+ X C
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"Went away?"都不見了。
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2 r. A* v9 c" [. T/ ?"They disappeared."
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! q7 h% E' \* O9 o$ Y% U它們都不見了。
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$ @* j8 N& U2 _1 O# ^"Hmm. So what does your screen look like now?" * t7 f, ?9 M4 S. b/ z
( r- s# ]' o, ^; Y! R嗯，現在你的螢幕看到什麼東西？
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S! d& e8 y7 J t2 K9 x"Nothing." 0 A6 i4 n; e& X
' M6 Z6 N* s6 |" Q: Y+ X沒有任何東西。
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"Nothing?" 7 X! k) s3 A% s. A- M7 c" S
0 {- o) k8 w, U沒有任何東西？
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"It's blank; it won't accept anything when I type." ' \8 t# O, j/ [0 d' _
3 R0 k. G( `( d2 x7 D螢幕是全黑的，我打的字它都沒反應。 " K# f& s1 G- T: U' }
0 b7 h0 U5 [$ Q' ]% k6 M4 V"Are you still in WordPerfect, or did you get out?"
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1 w0 r4 }' l* K: K* c您是否還在操作WordPerfect，還是以經離開了。 ; S b |9 M5 F3 u$ a' v( j
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"How do I tell?" 5 P% O: e% a" W9 e# x
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我要怎麼說明呢？ ; n. |# f5 {9 m' b: n" F A
" |1 a( S' t* O# a5 @; p"Can you see the C: prompt on the screen?" - o# b; r4 L" w0 A
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你可以在螢幕上看到 C: 的提示符號嗎？ k) i% G3 `; e/ q0 h
9 R9 _# Z. P# x: R6 k* G"What's a sea-prompt?" ) O+ E0 ~/ d/ }
& ]7 y# h' v3 w; _7 s3 W- `什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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, s/ A0 h M Y5 \/ D不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 3 a( k% X9 S6 H3 H i3 D
7 I% @% }9 s) W* s顯示器上的電源指示燈有沒有亮？
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. k: Z. g9 o3 K4 h; Z"What's a monitor?" 5 j/ I. |! T/ }) H
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什麼是顯示器？
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8 l- h2 Y5 L4 X# e7 j"It's the thing with the screen on it that looks like a TV. ! }; j/ q8 l( n- c% \
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Does ithave a little light that tells you when it's on?" - q. }: Z4 B3 R* { l8 t# J- a
+ U- I- w) F, h9 m就是那個看起像電視的螢幕， 0 o# @4 z8 S: l( J2 z7 Y
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有沒有一個小光點告訴你它是開著的？ 6 [" g0 n/ e0 b( o" k9 j# i/ |
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I don't know."
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: e8 d( h- y1 P: B我不懂耶。 0 ]7 B: ?0 Q# ~8 `
. W$ c( ?6 r4 f' f' c1 m+ x"Well, then look on the back of the monitor and find where " l* W* J) a4 W( H9 G0 W. f9 W
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the powercord goes into it. Can you see that?"
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8 K6 S0 S2 `& K% |5 v2 c那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / m0 v9 `- \3 N; Q# C
3 S! P, F, B+ E; w3 J2 x; a3 O9 g' a"....Yes, I think so." ' Q( q5 h% n7 d: u% m0 u9 ?1 j
# {3 O$ H U6 H/ @" H0 U是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 X; F" R+ h. U g+ F太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ j: \4 L4 T, s6 ~
; u2 b8 j$ Q; i' G+ Q"....Yes, it is." ( f0 u1 O/ a$ `! x9 k( _2 u
# x& W& m3 l; E* O* ^有啊! % ]; _' }' [& A m& d) w2 h
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"When you were behind the monitor, did you notice that there were * t5 r# I6 w7 x3 H5 D7 C
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two cables plugged into the back of it, not just one?" 9 i$ g8 x' G1 b8 y; t8 _- r
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 d1 `! T$ W2 Q; R
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"No."
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沒有。 ! \0 d* c) i+ Y O
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"Well, there are. I need you to look back there again and find 3 `* e1 p7 B# n7 ~0 q& H* [) }
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 * i) `, y; \& j; w' @
% N6 q0 \- K% ]% k9 Z: O5 j0 Y"....Okay, here it is." 3 e/ ~% i& y% b* V4 a) i- `) k
; Y4 v% D! I% z2 [: s' }/ VOK，找到了。
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' s3 Y# m/ l3 i: W$ C& A% w/ K"Follow it for me, and tell me if it's plugged securely into ( M$ }1 ?$ _" c0 A6 Q
' q- p' Q" e3 X5 {, d; s/ C+ Xtheback of your computer." ; n: A- C. G: N1 [6 x2 u
% g4 V2 U; [4 g4 ?) {. h3 E再替我找下去，告訴我它有沒有確實插好在電腦後面。 " z9 i1 W1 i) b
& R0 Q4 r% g( @+ p"I can't reach."
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8 v/ P" F# _' F8 |* ?我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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# N3 m% B! K, N3 @% D$ W7 k"No."
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0 k. U/ ^# i4 S; _! L9 V" }, @看不到。 ! E/ W2 t( j8 \8 Y
- ` R# ]7 w9 B* P3 D"Even if you maybe put your knee on something and lean way over?"
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" Q" z( G5 o! L7 Q那麼拿個東西墊高，爬過去看一下？ . S: a! b$ P$ Q$ v7 k6 T6 V* x3 m' l
) K5 y* Y% {8 c3 g"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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1 D0 w1 H$ P" h# k1 {/ L" l. J喔，不是角度不好看不到，而是太暗了。 - M. Q7 i w0 I! x& [# _5 B$ M
7 p4 U" a8 i; z4 A: F"Dark?" 3 I: k9 k+ b7 M6 }- ^, ?' y, k
( J! u' ~6 d5 T3 |4 f# z太暗？
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"Yes - the office light is off, and the only light I have is 2 K6 W' t. y+ R% Z8 s
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comingfrom the window." 7 a+ q% f2 P4 O1 X. ]2 R
2 v- z3 @0 E6 L+ I+ p7 n; c8 ^是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." `( J1 }1 Z0 V
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那麼把辨公室的電燈都打開啊。
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% I; Q9 ?+ M8 \1 C9 A1 a% p"I can't." 1 C, X, `; E* D2 w2 e) M
# F( X1 }1 t7 s# G& E$ o+ W沒辦法。 ) Y4 ^ |, R0 C! P% U" {% d5 _
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"No? Why not?"
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沒辨法？為什麼？ ( e V: ^" E8 G/ X% b7 E2 W
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"Because there's a power outage."
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因為停電啊! + u1 Q% j( x+ ~8 A& b* e: Q
% A" _7 N1 D, J6 c6 v"A power...... A power outage? Aha! Okay, we've got it licked now. 8 x" w" f0 l: p6 r5 d: b; G
6 q7 I6 |( K, g0 j, kDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 7 M; z9 {% p4 f( n
( J. v5 q4 J8 S# W& f; C" T) l停...停電？&#@!(& ，喔!OK，現在開始打包，
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; f! Y) V" g0 \/ z% u( C* {9 h2 q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 C$ P5 _! d6 j% c) B6 c
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"Well, yes, I keep them in the closet."
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$ v$ j$ d( |0 C+ S$ g嗯，是的，我已把它們收在櫃子裏。 $ k2 h+ M6 W6 E
; R6 W% J# j i# J7 W! Y4 \"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." . N5 T! [( T, Y) m7 S E' s" u& R
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 {( ]& F1 _, d: A1 G
( Y6 o9 E$ i0 q# }" r) ]& z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 3 \3 O5 w: x5 l& ]
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真的嗎？是它壞掉了嗎？ 1 X7 Y) T5 ~3 s8 E9 P
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"Yes, I'm afraid it is." ' ~3 w$ x) R! M3 Q
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是的，恐怕是這樣了的。 5 @0 b! ?0 G* `* r- t! H. Q
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"Well, all right then, I suppose. What do I tell them?" , Q8 T6 c8 w. r$ @
: V/ W/ i$ {& p8 p! o3 J6 Z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : v& N* C0 E, E$ ~0 y+ {
5 O3 \; d% ~+ }6 ~8 O7 [( x"Tell them you're too stupid to own a computer." 5 ~. x4 O$ T- q
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
