Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
; w2 E' B5 c# } m7 R& D9 T: r: G
1 I. q3 T" ]6 m) t9 O# _7 P0 P"Ridge Hall computer assistant; may I help you?"
; R+ w" `* M1 U W1 b* d7 S( Q* N' {# L( z) N9 C" q5 x
Ridge Hall 電腦公司你好!我可以為您服務嗎?
2 V/ S6 ?7 j6 G: b' [5 Q3 o* ~! x( J% R6 ^( V: ^# W) [ I# N$ B
"Yes, well, I'm having trouble with WordPerfect."
1 _* u2 w/ O1 E8 q. {! ^
5 H. R4 ~4 g( h: r9 P( f是的，我有WordPerfect的問題。 : ~7 t/ a3 v. D: B4 b
' p! U( a( w0 _+ j
"What sort of trouble?"
) `/ P% L; C% |$ G5 _8 [& X
6 O6 n8 [, o" l- N您有什麼問題呢 ?
% ?' H% B3 ?) }
7 M5 f! t! E" B+ @: U2 ~"Well, I was just typing along, and all of a sudden the words wentaway."
. t x* m4 d7 q. |& |5 J
; n9 O. L' U+ C8 ]我剛剛自已在打字的時候，突然間所有的字都不見了。
! G' J0 J/ J8 N6 W( Z
. N8 w# Z8 D% X, F- ["Went away?"都不見了。 $ W B% P; H+ x3 C, `4 c
+ D) F0 q' Q4 i. i' E5 _/ t"They disappeared." / Q0 K; v2 `9 y$ Y i5 O
' @" J+ [( O7 {! p5 I( E; `5 |它們都不見了。 6 v3 {4 ^9 Q5 W. t5 m
. a o/ L8 g2 v$ ?6 _
"Hmm. So what does your screen look like now?" ; ]( L( I# x! t7 L" V' M8 p
) r/ U$ @$ r' E1 V* c
嗯，現在你的螢幕看到什麼東西？ * @4 o" M3 Q$ J1 l" P, {
. f5 R' Q+ ?" r
"Nothing."
$ w8 l9 @" X7 |" R( J& N. K
5 l4 {& l( }$ z! v9 V沒有任何東西。 1 l ^1 {* r+ ]
; t i' y" f: I: [4 K"Nothing?"
0 b* U# ^. I# U7 A
$ T9 {' W2 F3 A$ K7 q沒有任何東西？ 6 k) T: ^& O1 y' u* d
+ {+ g" W/ P" G8 n; _
"It's blank; it won't accept anything when I type." & s. \8 D* A0 c9 } K
$ a0 z/ ~! A; |- [+ e( x螢幕是全黑的，我打的字它都沒反應。
* j5 {! z% P* |& ]) z- t& r* L% n4 `+ R, I' U! [/ d
"Are you still in WordPerfect, or did you get out?"
. L5 @# y) f/ L; I4 c1 w+ o m4 l3 M* D$ F: \! r. m' T
您是否還在操作WordPerfect，還是以經離開了。 ' K# |/ R3 n. r, w
T6 x; C* v f/ D
"How do I tell?" 3 P, s# ]# y2 w. H# q, f
, Y6 W2 p) U. Q# E4 n3 C) Q我要怎麼說明呢？ @ T; h- W1 e% i# ]2 }6 a
$ h; e2 I3 n) K1 F* h$ ~' f$ F1 i"Can you see the C: prompt on the screen?"
% m3 g' `8 f7 E% @( h( D2 F2 N0 P( u1 K I
你可以在螢幕上看到 C: 的提示符號嗎？
2 p; P3 ]$ T7 ?1 V8 {+ e, E6 }
# K s, D, i9 ~# h0 @3 [) V! |; n"What's a sea-prompt?"
2 Q. U5 N% ?) ]$ t% u0 b6 l
4 Q8 g3 Z) h; T9 X+ J4 i# c% [什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
% F# N& A0 S; c0 Y* P) s9 I' H2 W5 s# F* [6 K
"Never mind. Can you move the cursor around on the screen?" % H9 B- K9 c9 H( ^. ^+ `
# S2 I: X$ I, D5 l; i# v! D6 n不管它了，你可以看到游標在螢幕上嗎？ $ J) x1 H$ T( h: k
1 L) N* S% {% Y+ x"There isn't any cursor; I told you, it won't accept anything Itype." # D4 ^3 H* g* k" M& C2 c. u& w p; `
" ?! O7 n3 ]. \* I# h5 f
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & n! `) i0 c: C+ c/ [9 O% q
, B: [/ [. O& W6 }) I2 W
"Does your monitor have a power indicator?" 6 U- n, k# D0 ], G C0 ]
5 n# G& q+ Q* y% U) Y0 |顯示器上的電源指示燈有沒有亮？
$ ?6 [8 L, H9 k9 g4 ~) w; b5 u. v* W) g5 ^
"What's a monitor?"
, m o% V4 Z% E9 n
! N! k3 q% O/ [5 l) [7 n. V什麼是顯示器？ 1 {6 p/ Z0 J, X/ j% A; a( n
+ _. `5 C E0 h. V; f+ l8 `! I"It's the thing with the screen on it that looks like a TV.
1 \( w9 W4 m. g: s1 x$ R9 z
. t+ M6 s Q3 S5 t0 cDoes ithave a little light that tells you when it's on?" ' A2 P' G) \2 e: _
8 R8 f; R+ B) h
就是那個看起像電視的螢幕， 1 i* ]4 ?7 t! R/ A
1 S, l$ Y$ K- h& h N有沒有一個小光點告訴你它是開著的？
! _ ~: T V+ w
" W. u8 q: B* ]: Y# z. `I don't know."
1 y, s$ }6 Y) {! o
: G3 J, y7 n8 Z$ B" P/ |我不懂耶。
! j' D1 N+ o0 K5 U3 z1 w+ N) w" Q
"Well, then look on the back of the monitor and find where
4 E- q% T5 ], s- J9 \$ H
, J, F0 m' ~8 t1 z. y# F% Sthe powercord goes into it. Can you see that?" 2 d* L2 X: B* l9 Z, _# J/ a4 O! p
2 D) ~* Y/ b8 v那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . S% q- `7 I7 A# g8 l0 J, E# M1 E
% a7 a! B. B; r"....Yes, I think so."
1 ?) V! H( L) D4 |4 e" ]
- x- p0 X; |. z, \0 u/ X是，我想我看到了。 i2 o) o1 |. s
0 j, L' }9 q8 I3 Q, o, H; ]* `/ [; o"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
2 l; e+ c6 F+ e
O) q: `6 h1 } Z; ?太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 ?' K; j6 S& |2 A( x+ p& r" |
1 u, b6 K; i7 b5 R. Y+ h- Q"....Yes, it is."
9 G; O1 W0 i# k
7 {7 H& `& N' D有啊!
6 E) I3 F9 w- K' C' ?7 H F m6 U7 A$ N+ u; f% e
"When you were behind the monitor, did you notice that there were
9 w; d+ E7 d; p& I6 F; e! X: n6 _- s0 S; G9 k$ q
two cables plugged into the back of it, not just one?" 0 q9 [3 F1 x$ l: s7 y+ f# ]+ K
4 N+ `/ u+ n& I, n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
8 L0 P9 T1 y- Q9 S; M, F1 H/ | M/ C$ f( X- I* S
"No." 2 e3 Z1 \7 n, v2 K. @+ B
5 X6 p! c& e& b* w* H% d8 y沒有。
. r6 Q$ o+ b4 l! E3 R* b$ n, w% @$ ?' |. |
"Well, there are. I need you to look back there again and find
) E8 i1 r/ ~) p e% _& Z, R
; D& X9 e% a/ u6 _( H4 j dtheother cable."
; `% `* k$ d7 ?3 o& C/ N, S' J9 u. C
就是了，我要你再到顯示器後面去找另一條電線。
- J* i) s$ h: l+ v6 s' H& [9 t8 r$ I1 M9 S
"....Okay, here it is."
_2 W' p }0 ]; @) G: T& |2 A$ X( h$ d; X, O7 ]0 K
OK，找到了。 - d, K# k; ]; ^) ^' P) D
2 Y2 \! l3 a. ^" `, X# `"Follow it for me, and tell me if it's plugged securely into
2 C6 |( Q6 k! \! W- j* r8 M; {0 P$ S- n8 J
theback of your computer." 9 f5 x l* D- `: w" _. M
" V- i0 E& T% e( {9 y. p再替我找下去，告訴我它有沒有確實插好在電腦後面。
4 k( D6 \; ~$ m) U9 u8 M
# F% f4 b6 H; J! ?"I can't reach." 7 t9 h$ y. P2 [; J5 a- S
8 ^: G0 S& ]0 t- }, @- `- J" l
我搆不到。 : |2 l. j+ e/ \
- H3 \! e1 K% z1 G) b5 _; f
"Uh huh. Well, can you see if it is?"
6 n. d6 i1 l5 Y6 L; C; X' D/ S5 Y: u; x9 L/ B
嗯，那麼，你看得到嗎？ # d+ J* D; F( t! Q# W2 x
5 O+ B. Z0 `( v. {6 Q$ g
"No." 3 Z2 a. \; S6 g& ~' U* Q' X* p% z' B
% y7 T; o; [, v5 u$ M看不到。 ; z. [8 r8 h, l, J0 O7 m
9 m; i! Z+ P. a# g" Q4 c"Even if you maybe put your knee on something and lean way over?"
! W& ~6 x: a6 ~
3 K6 m" v" y3 U% h6 j0 I% \; L那麼拿個東西墊高，爬過去看一下？
& W) i/ c' f/ Z' Z& {" B7 s6 r5 `8 n8 y- N+ w( z d
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
% K5 A# }+ N2 `# k4 J" ]$ C2 W9 x! ^, f
喔，不是角度不好看不到，而是太暗了。 ) a. r1 |* q' _6 ~: f; k2 I6 e
5 `; F& H2 `& m& J! Z& ?* p4 F
"Dark?" 4 j1 w4 k/ N6 ]3 m/ B& M( t
6 A, `. n4 ~+ @0 L& ~, S! X$ J/ N2 v+ V太暗？ 1 W3 @& T' ]/ F
/ c; F7 [: t3 B D2 {' w"Yes - the office light is off, and the only light I have is
# v+ S9 n4 m& O: e
! P5 J+ M/ Z! c. V9 Mcomingfrom the window."
4 L9 C3 c( T, w: w
6 d$ k; h: R( G$ ~0 t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' D+ W) b s L: a" h/ K% O! R
$ d3 q" V( d6 O5 [7 ~
"Well, turn on the office light then." 2 J% y! u6 p+ I1 a+ X# R- [
4 c p% O8 l9 {! z
那麼把辨公室的電燈都打開啊。 . t, {- H' o7 r7 ]% _/ K; b7 C
x$ p. c: A& c* H/ S' v; O
"I can't."
( X3 i2 p P5 ^# y7 V, H; e3 I1 o- y8 F }2 ]$ R, v7 r& k
沒辦法。 & Y, a5 V- s' f( |( C
1 p9 w& Q3 ^. `7 t& u4 b' k"No? Why not?" 3 q5 I( W5 f8 L/ T# O3 P- x' {
& o% ~- j1 W' M9 D9 _4 H- x, u沒辨法？為什麼？
$ ~8 u9 g. j% I# R
d7 `# L2 n# j1 c9 k"Because there's a power outage." , @$ c* p* N: z/ H6 O* ]4 n
/ ~( g, V1 w9 T+ v因為停電啊!
+ |, Q2 v, @3 r( E, \
; [' ?2 d$ y' k"A power...... A power outage? Aha! Okay, we've got it licked now.
1 ~" s- ?& W0 |9 }$ \# N: Z. W5 q- f+ l& z. j: O) x* i
Do you still have the boxes and manuals and packing stuff
( l7 P4 u2 o# R$ K: |, b( K7 _$ |% n
5 [# F3 N) H6 U, N" }& i6 Dyourcomputer came in?"
- \" }6 W Z' N! W) R. b: g
* q( b7 ]4 v: ~7 b+ T1 ?停...停電？&#@!(& ，喔!OK，現在開始打包， 0 C, A! P. ] I/ K O; r/ r$ J" ?/ s
1 M( @ r0 G7 Q4 X; q2 A e電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
! c+ O E! f" ^" N1 Y- i7 \( Z' r" i/ k! x$ v' q0 f( v
"Well, yes, I keep them in the closet."
+ B" d. A. X4 O9 ~7 H6 U2 V
5 ~" }" {8 Z7 D( j+ o* o- [嗯，是的，我已把它們收在櫃子裏。 6 X. M( ~; R5 b/ X6 y. w. R
7 u: R/ U+ S6 {' L# P6 B. {"Good! Go get them, and unplug your system and pack it up justlike 6 K$ t0 }4 @7 ^7 Q: w1 v7 b
7 z0 {# z+ M5 w8 P
it was when you got it. Then take it back to the store youbought it from."
+ P/ `2 A& N3 d2 @5 \1 ^# y% C1 q2 W/ U( j
很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 \, A8 F0 c* H$ G
8 s* O R. f* @# n% k. y2 E就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ m5 Z, y& G5 }4 A8 @
3 d) v. A! @0 d0 O/ \! v"Really? Is it that bad?"
4 _8 i$ g5 v0 \4 F
" @# ?# k1 P8 U: x$ n/ w8 ^+ o真的嗎？是它壞掉了嗎？ 9 M$ \7 _5 p; ~ a+ J# q
4 d" F, @, z6 @% i5 Y' @! U' F
"Yes, I'm afraid it is."
0 B: x8 L# \' r3 b+ G8 w
; W8 `5 Y! j6 a是的，恐怕是這樣了的。 # Y% y' o; f2 K3 E' v' p
$ L& A0 p: \4 i& e8 ?# I( X1 B1 S
"Well, all right then, I suppose. What do I tell them?"
, }( f9 i# s( l& ^: G
2 L7 G3 C$ z7 W/ @1 t喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + d& ?* n8 G) Q: l0 Y( \$ H
! P4 Z$ G* g: C! ~. x0 z* H"Tell them you're too stupid to own a computer."
4 g: `+ B# k. _/ h- ]" n( a, J7 h e1 D F8 y
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
