Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * ~ {9 t7 o) _6 z5 ^
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"Ridge Hall computer assistant; may I help you?" , `3 i6 \, K, P+ m9 q! g" Y" I% z! e
/ p. b# ]8 E- |) {Ridge Hall 電腦公司你好!我可以為您服務嗎?
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6 u, X" R' j' Z"Yes, well, I'm having trouble with WordPerfect." 5 Z! G% C* \; d2 B! Q
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是的，我有WordPerfect的問題。 , D2 p7 |/ a. u8 l6 Q
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"What sort of trouble?"
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您有什麼問題呢 ?
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6 g0 z7 E( K" x X"Well, I was just typing along, and all of a sudden the words wentaway." / P$ I, L9 S. s- p; g, ?' @3 ?% B( x
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我剛剛自已在打字的時候，突然間所有的字都不見了。 3 K: X3 v7 E, }9 L; m- w3 E; ]. {+ B
4 D% C: a1 P% f0 |2 i"Went away?"都不見了。 + q- a. a( O7 ~+ o+ s
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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9 g( L# y/ g5 ~$ t! o/ m* K嗯，現在你的螢幕看到什麼東西？ 1 q/ ]& X+ Q* a/ }% ?0 N, h
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"Nothing."
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沒有任何東西。 # R. ^: W% E# v. e" J
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"Nothing?"
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l8 B: |7 a- R4 O( ^0 m5 z# l0 F2 r沒有任何東西？ ( H4 M& ~% @6 H& f J7 y& b. D9 T* ?6 Z
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"It's blank; it won't accept anything when I type." 6 z3 L' }, [; a O1 R/ b/ E
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螢幕是全黑的，我打的字它都沒反應。
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; }# a$ m/ |, E, V2 A! @2 C4 h2 m- V"Are you still in WordPerfect, or did you get out?"
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" z1 j. A* ^6 \* {& D. o您是否還在操作WordPerfect，還是以經離開了。 - \5 m! |* h2 u+ `
, Q% l' T; [9 a# L"How do I tell?" 9 W1 b+ t6 o$ }
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" - X M) h2 F& T; a( s' H( d
; @: B' b) M5 |+ ^你可以在螢幕上看到 C: 的提示符號嗎？ * e U5 B x/ Q e+ D# C
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' b, S" R- n4 E7 l. ?, P( Y( w* q
' _! K6 q1 I3 A" c5 E"Never mind. Can you move the cursor around on the screen?" & f$ Y& |& `, y
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不管它了，你可以看到游標在螢幕上嗎？ $ \0 ]% _8 X5 \; B( z3 \/ o1 K& `
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"There isn't any cursor; I told you, it won't accept anything Itype." . f) S& d' {6 |2 w
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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" h3 J- L( _+ c' O& U2 h1 h"Does your monitor have a power indicator?"
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2 A: `5 o) e$ E/ s- m顯示器上的電源指示燈有沒有亮？
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Q# U4 N6 b# I) U! m" h% e"What's a monitor?"
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, _ W& ~, z! H' x/ S) `什麼是顯示器？ 2 w5 c0 U8 A0 ^9 w
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"It's the thing with the screen on it that looks like a TV. 3 L4 |$ T, X% W9 I( g2 Y
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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. g& x8 v0 |* u2 Z有沒有一個小光點告訴你它是開著的？ + n4 _4 l {' K$ M# g
) d9 K2 a6 V' yI don't know." 3 m) _2 Z d5 F# s) J. @9 }
7 K# Z& ^) C! `& K+ J我不懂耶。 7 l, d$ K1 D2 z+ h
- [5 y0 Z& {: v4 U' X' p0 ^ v"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 8 P. S: `! V, ~
* s4 q6 m# q h- p8 t那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , m: g8 K* V# h
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"....Yes, I think so." : a% W9 o9 o# _; b+ H/ |
6 `7 K7 F& c% l2 c& r+ B* D- L是，我想我看到了。
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3 n: l& M# v: f/ m5 O"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ S/ j( b6 Z% t; d, H
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 C( V$ O1 o5 X6 ^! \# G- p
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"....Yes, it is." m, V( n/ \: ^
0 A8 b& J( T8 W' L( z" \ q有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 4 M; i5 |- p' w8 Q/ `; `4 m$ Y
0 O, y" @" u( ?& g- W你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % J* o3 U( j% q
: l. B5 Y! U! C p. C' _"No."
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6 }1 I2 g5 }$ H% j$ J5 }, Y# R沒有。
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"Well, there are. I need you to look back there again and find
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: E# k# i* [/ Y3 w9 g' x4 a ~theother cable." ! `) {2 ~- F+ O) W3 ^" q
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就是了，我要你再到顯示器後面去找另一條電線。 ' _! [; Q, f: ] D2 j. o4 N: K/ _
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"....Okay, here it is."
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7 E" U6 k- O' `% P C. NOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 8 [2 Q/ z1 F2 d. {3 S V I
6 j- \2 j3 b: V& w% G2 Ltheback of your computer."
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g! d- v" L% e" A% |3 F/ U再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 V6 Q2 W5 \6 M! `4 p1 m; `
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"I can't reach." ' I( ]6 d/ ^, ~' s( P3 v$ W4 ?& x- h
+ g4 c, ?) c6 m我搆不到。 # k/ P1 w0 A1 ]( ~6 x
" _4 z3 ?! x- ?"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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' z' p( V$ F' z! P看不到。
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"Even if you maybe put your knee on something and lean way over?" / S$ {9 [ S, M3 a: M* O
+ ?% x- o- X" u& T那麼拿個東西墊高，爬過去看一下？ / x1 @: A- g f$ W) [
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 O; T8 b. z' s8 ^
/ F6 y/ }2 x3 N. g8 A( \喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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: t# L# d% g5 `1 N, B0 ]太暗？ - l* C0 e' e" u: q q+ p/ ]6 ]2 l# I
/ {6 g6 ~4 x0 Y. M. o0 i: r"Yes - the office light is off, and the only light I have is . e$ Q, l! p" g& ~& u* A& f- W
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comingfrom the window."
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+ }4 q9 Q2 l+ L% B4 }% O是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 y! E0 n( Z7 m; z9 I
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"Well, turn on the office light then." $ D' y4 d/ w+ i' e, h# ?; i
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?"
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, _! k8 q/ A6 O1 h2 }; u沒辨法？為什麼？ $ a1 K3 W k( y# D1 l( R
0 I q& Q* p) W"Because there's a power outage." ! v1 K& n. Y. }
5 u! @& M8 [6 D' V4 U3 W; J% w因為停電啊!
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# m& [, i; s1 e+ `5 i$ e"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 4 V/ h' Q; R/ E, C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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3 O* c' @2 }1 d1 a"Well, yes, I keep them in the closet." M6 e0 b M2 m$ t* f9 `5 j; o
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嗯，是的，我已把它們收在櫃子裏。 $ w$ Z% G$ \5 k$ z6 Z$ t
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / e& m3 P0 p" e$ U* h& V
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , H: u6 x9 {0 a
, P1 I4 R# b# p. Z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 n! O% P: n) n5 {! [. ?+ g
( X& f1 ?. b7 _4 g; p* |+ P"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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; v; i- V: G5 t"Yes, I'm afraid it is." * j3 i2 _4 T7 n/ E: j
7 ~- t# F7 o/ q9 e+ q) D+ ]是的，恐怕是這樣了的。 5 V* K2 p Z# a7 n, P5 Q3 K
+ q/ D+ O4 w3 d"Well, all right then, I suppose. What do I tell them?"
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- q. X$ g2 h) B1 n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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+ y5 ~1 R g6 G6 ^"Tell them you're too stupid to own a computer." 3 T+ m" o7 d$ `) {/ C7 j
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
