Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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# y" `2 G4 T# i" R"Yes, well, I'm having trouble with WordPerfect."
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1 [$ ?! @* O4 v [% p是的，我有WordPerfect的問題。
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"What sort of trouble?" d9 ~7 I- v: ]- M
1 c' F# d. m. | M3 T您有什麼問題呢 ? / n+ d: ]- W. _7 U* c
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"Well, I was just typing along, and all of a sudden the words wentaway." , Y2 f) V* r! x% s% d8 |' t3 K( h+ ~
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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- r2 _4 C/ q+ M* q; ?5 U"Went away?"都不見了。 " ~6 V2 I2 J7 w7 s
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 8 f8 N" n2 Z5 [* k( ?' ]
/ y6 V9 }) f& g, _4 G* P嗯，現在你的螢幕看到什麼東西？ 1 e0 ?) ^$ J! J+ j4 W/ V
* g: B/ f! q) Z1 \9 [% m( ^! a# q8 n"Nothing." + ]% ~$ W7 |9 f6 I
+ k% p& c/ u4 t$ u" R沒有任何東西。
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# g9 E) M' `# M/ `; Q `4 D"Nothing?" " P+ U) S! S5 B1 F( {4 S& t% q- H
" g5 ^4 b# j0 B7 a沒有任何東西？ * p. d$ g7 o, Z4 Z! f( O5 N
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"It's blank; it won't accept anything when I type." ! H' {1 l) w7 v: v1 {# |- i: @
8 r! s7 |+ z( M" l$ L8 t; Y! E/ I螢幕是全黑的，我打的字它都沒反應。 1 U4 T5 Q% B! f( [2 G8 i
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"Are you still in WordPerfect, or did you get out?" * A! T# k; t/ d
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您是否還在操作WordPerfect，還是以經離開了。 # A& E3 r" H$ ]: e: T
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"How do I tell?"
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' t3 E1 a" f& r- `: T5 P我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" " t- s- T6 o" h# _
" c5 J& c7 ]2 {你可以在螢幕上看到 C: 的提示符號嗎？ # {1 H" U9 ^1 }2 S5 _. {9 f
% k( T3 c( v$ P) H/ `& S"What's a sea-prompt?" 1 `5 [& y F$ d- q; C. b
8 N: ~, B+ q( s) `: Q# y/ J什麼是 "海的提示符號" ("sea"=海，和 "C"同音) K" l) Y: X4 t/ ?8 R- X& i
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"Never mind. Can you move the cursor around on the screen?"
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1 N9 Z9 p4 y1 x6 w3 t不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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0 w& l5 n, g6 @5 [; J) K顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. # u D* V+ {, \& t
% I% `% s/ T6 Q( {& K, _2 cDoes ithave a little light that tells you when it's on?" - p5 W8 \4 s2 |1 }! P3 C
, l8 O: w2 f( \0 X7 V% Q就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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, V D1 m. ^8 |, kI don't know."
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% e+ R. u q3 B4 C# m0 c我不懂耶。
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! x$ p2 |) Y, S: t% d6 s; H% i"Well, then look on the back of the monitor and find where + k8 k6 `3 b0 L1 O% f
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the powercord goes into it. Can you see that?" # N# c6 V( c+ E: b/ [# P
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) o, ~* |; v7 G
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"....Yes, I think so." 7 c) [+ c* `+ {
8 f0 A/ R# g: K是，我想我看到了。 2 a+ o7 @, E4 d# F
* ~" a* ~, k: [8 k6 P0 f"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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# S Y8 [+ R# {0 {! ^1 P/ T太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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8 Q7 N% C' A" H1 d! O* {有啊!
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"When you were behind the monitor, did you notice that there were
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. q% h S6 m' L7 c+ A( R& S% Stwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 x; n( \ ~$ g E# p2 g"No." / R4 t d3 h% }( B) v. T
* n7 F+ H2 e1 Q) p' r1 f沒有。 1 o% X; X3 e( x y, P
! W& }( a/ ?9 @5 v& J# |"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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5 g( `6 i. A: y7 C1 N& ZOK，找到了。 % r& H1 K6 q# W) _
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"Follow it for me, and tell me if it's plugged securely into ( x1 }6 e0 E8 U
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." % }; d& A% |' |) C) ]4 z( Z
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我搆不到。
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' ~* [" n0 e! r: y' }3 y"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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' \/ i$ m% r% W( Y6 C"No."
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. K) Q$ `) r. x+ K& n4 d看不到。
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"Even if you maybe put your knee on something and lean way over?"
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) x' x- u* B: Z8 E那麼拿個東西墊高，爬過去看一下？ 1 ?; N$ a2 f# L+ B
1 W% R$ i& g! B"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ e0 D& o2 u- w4 K+ }
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喔，不是角度不好看不到，而是太暗了。 : h2 l9 j* i7 Q. j6 _9 `
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 f( S7 n4 \- n; R! |' ?& I
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 b) t* O7 |$ H
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"Well, turn on the office light then."
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# k3 I8 h( S' s0 ]/ K4 q9 x7 j那麼把辨公室的電燈都打開啊。
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" U5 J0 {/ M+ Z( s! X6 }"I can't."
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8 [5 M2 i3 N; g/ P' t/ o沒辦法。 ) l" Y$ S! J5 z- `
+ M* U/ D+ g! R. P7 @. m" D"No? Why not?"
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沒辨法？為什麼？ 0 I' e/ q/ a& i- A+ Y
" G/ D4 L7 e0 b ^% K: B2 P2 t"Because there's a power outage." 6 s5 l/ ]+ t, ?# U/ B3 Q/ r, ?
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. : I- i1 L# V7 M9 F, S9 A% s0 Z
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Do you still have the boxes and manuals and packing stuff
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c* N3 @8 g% z; B/ Zyourcomputer came in?" 8 P8 i# V: Q9 q/ ?+ V* a
4 U0 F m5 m/ _停...停電？&#@!(& ，喔!OK，現在開始打包，
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9 ^; D7 y# a) k& N$ T電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; {& S$ y' x! G) s
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"Well, yes, I keep them in the closet." ( }8 i% W3 E$ D" T2 w! l
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike # Y+ y$ z9 }0 R1 ~: ? D
2 U' T. l: L4 ?it was when you got it. Then take it back to the store youbought it from."
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/ ?2 e, o+ D+ `8 }( t# O1 i7 v. V8 Z很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& m- _# }, U3 A$ \$ I5 m就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " X2 M4 N0 D7 Z. [# [* `
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." $ \# W& R: [8 N8 P
6 E/ T, I6 @7 r* N1 J是的，恐怕是這樣了的。 9 `6 h/ }# T [* D! x1 E
) w, z G/ u% i8 }2 ^! ^/ l"Well, all right then, I suppose. What do I tell them?"
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L% y+ K. C" a; u& T6 h喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" G2 \: U5 y. A( a5 T"Tell them you're too stupid to own a computer." ! u5 Q+ `$ k. b9 a
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
