Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
, u ?. b! m) K+ A4 o+ t/ _) a# |) p) G4 M
"Ridge Hall computer assistant; may I help you?"
7 T! N" ?1 P8 R4 _( J+ K8 t; v2 ~! M$ P
Ridge Hall 電腦公司你好!我可以為您服務嗎? ( T/ _/ ?9 B+ p
% r# o0 h( g( V& H5 Z- ?3 [" e"Yes, well, I'm having trouble with WordPerfect." 9 e* w5 ^9 `" a s
! @% r* l$ ]8 k# B) Q+ f: l7 t, w是的，我有WordPerfect的問題。
1 T, f1 F8 t2 L, e6 x& _& Y
8 N7 T0 L; }) J3 \% Y# K8 ]# v"What sort of trouble?"
7 s) k$ Y+ Q; h. K! c0 t7 N" ]5 Y+ V( _
您有什麼問題呢 ? 1 z% \0 R6 |* k* L- Z, u
3 I( O6 z* a) s3 p7 m6 n, S
"Well, I was just typing along, and all of a sudden the words wentaway." 0 D; `9 I5 C5 \' Q9 \+ `
8 ^, [8 r! e+ C6 L3 j6 a, H我剛剛自已在打字的時候，突然間所有的字都不見了。
% W4 j* Q2 L9 B+ u. S
0 n( [, u. R: b- T8 o4 m: v"Went away?"都不見了。
& K9 V& }9 e! @: o c$ T0 U. V! g; z. j
"They disappeared."
: V, O7 B$ F1 }, }, h. x
% e, l2 v$ n& Q$ T它們都不見了。
* @3 i" }$ R0 c4 I6 }& S3 {" U
* `6 U( I1 ]! _5 ["Hmm. So what does your screen look like now?" 9 ?8 g; Z( F* P( H# T5 U( u
' o: \2 j3 I3 \( k/ E# ?
嗯，現在你的螢幕看到什麼東西？
0 u. L4 O& x4 V, W4 w. A# d6 [1 k: x
"Nothing." + w1 w/ x S) I7 ^: _& a4 C0 b
6 L' X+ h# G$ f" t% g9 O
沒有任何東西。 ' [9 R9 k* I( v7 g
! E! _2 A6 J# p: K6 a# Q2 W
"Nothing?"
- c# h3 } o9 y( `( c8 d4 C5 K& g3 `; J3 F& E
沒有任何東西？ / z! N! y8 g& g/ `$ ]: W6 a/ n
0 F+ ?( x$ h9 f4 X"It's blank; it won't accept anything when I type." 8 r$ K3 ~% s2 P7 X
+ Q. x6 S( V M" Y$ q* i螢幕是全黑的，我打的字它都沒反應。
4 {& I3 ^. Q/ B, D/ ]3 n# [5 a* G: v' k. p
"Are you still in WordPerfect, or did you get out?"
% Q5 y: B( d9 L
; |: R/ q- i6 X- P; W9 @, f1 P/ B! ]您是否還在操作WordPerfect，還是以經離開了。 : B' A% @1 }- b6 p) v3 m
) i& g9 W1 Q" v" y ]/ c8 ?( [
"How do I tell?"
, r8 w; d* d' w1 v$ f5 v; s T9 E: F/ c d. S
我要怎麼說明呢？
! z. c. s* d' O+ U7 w h3 D m5 D. g- O% _4 a* b" ~+ y
"Can you see the C: prompt on the screen?" + d& z7 G7 C9 l$ z
! s% c0 |/ S2 S$ |你可以在螢幕上看到 C: 的提示符號嗎？ 7 p+ n! g: i7 C% w& G3 Q
4 E4 o5 }* V" D1 _- F
"What's a sea-prompt?" 1 h1 @4 W. ~( b- @$ h' L
2 m9 @4 d5 u! M4 W什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
, g1 Y6 S4 {6 c2 f: o6 U
+ |1 U: X: Z5 b"Never mind. Can you move the cursor around on the screen?" , K: Z3 s# d% n' j
5 h7 C- V: g( ^3 o0 V9 B不管它了，你可以看到游標在螢幕上嗎？ ; }$ J& M, x& d# u
% A, z, U& l/ B- B# ["There isn't any cursor; I told you, it won't accept anything Itype."
; |0 Q$ M; X# e/ f) X% Z) g, ]7 S
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
6 N, J! a* _$ \
1 O, d+ d% j _$ a3 Z6 t; _! ?8 Y W"Does your monitor have a power indicator?" 8 |& o4 i# P4 u# v
, Z" X0 w4 M4 P" _顯示器上的電源指示燈有沒有亮？ . {, Q. V3 U/ z
/ Q! Y0 z, H0 K ]8 K: N& ]- J( ]
"What's a monitor?"
+ Y$ G$ w9 F7 O) g7 _& E
" T3 t, G8 L! G$ ]5 \什麼是顯示器？ ) O- r# Q2 m) N2 L V c. g' L
: @# {! M1 _+ c% B" ]. q) k3 V) F2 y"It's the thing with the screen on it that looks like a TV.
7 j ], ]: k/ s
! R' R/ `" g3 T: o. p& _1 iDoes ithave a little light that tells you when it's on?" $ ?+ U/ F: E) {5 U$ t& g! s6 Z
6 C, R/ p: }) }9 D4 I- p就是那個看起像電視的螢幕， + d1 }6 T4 s* k
t! K9 C) c+ j9 u$ g h- _2 ^有沒有一個小光點告訴你它是開著的？
9 s; C/ i1 ?+ F9 c# u9 W( ^+ S; q. `& ?6 e/ k |; W
I don't know."
/ F/ {& I8 }% ~2 c# }5 W4 a- F1 L% S6 {# E% I4 z' e$ b
我不懂耶。
' i0 W# ^0 P/ z& q, z$ m+ p8 w" U+ K h, a, u9 M0 \; R7 \
"Well, then look on the back of the monitor and find where & o. I8 P. D) h; d6 y* C" ]5 b
! ]) S0 T8 l' nthe powercord goes into it. Can you see that?"
( x7 }; x; Y2 ]" o- k; O) @
* b( G5 T; g& v2 c) M5 X8 T那麼，你能不能看得到顯示器後面有一條電源線接在上面？
6 b, F: h% u. O/ ]" s2 @ ^1 U A* o1 v: f- A" H: k0 `
"....Yes, I think so." 3 Z$ z9 D. ]; z; I+ L* h/ l
% |- p; ]( m. r9 m* J# z是，我想我看到了。 ; F' F$ D' c! U
& r p: {7 ]' ^$ b$ K' F. E. E" c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
& l; x5 K1 q, W) E. o3 U9 P8 P% \, t, K7 T
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
. r1 P$ l' F0 {0 K8 w+ I. L8 r! z* Q& W. d8 W* x0 I& C. s2 b* Z; H* G
"....Yes, it is."
$ V( U# p& P% |+ l( \
2 Z) B* [6 n8 _8 [3 O* f8 c有啊!
5 g6 E1 I9 t' \4 H' {' R
) ?: ?& C, |+ }: l# q"When you were behind the monitor, did you notice that there were ?8 G: A7 S7 d! X! D
% N2 w% {1 U, J. vtwo cables plugged into the back of it, not just one?" 3 A# V. y/ F" u0 P1 x Q
. k6 U9 j% j1 H8 P; X) J你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
, z f5 s' P& N! |8 q+ G# |2 s+ B! D( d1 [ b( Q7 ~
"No." 3 r4 h( I! N. u" P. y) ^! b
& \9 X* k. F$ [2 Y) t沒有。
, z& j, w7 Z* v+ i9 d7 b( e- m& j8 L+ a0 B+ X; D6 M5 A# |
"Well, there are. I need you to look back there again and find
w1 Y1 C2 H" n8 {6 D7 c& f C0 M8 g- l5 m3 | i: {$ P( e8 O
theother cable."
$ N5 a Y6 S! ~0 q* q x' Q- {) t( e! H8 B
就是了，我要你再到顯示器後面去找另一條電線。 : p* a) E1 I6 d7 ? A
& V3 l; C! Z( w"....Okay, here it is." 5 }9 ?5 K0 y+ K9 ]3 |
! z; w8 p: F! P6 `OK，找到了。
) E/ E5 ]' k. o( {2 F
( q8 R) a: [/ ~"Follow it for me, and tell me if it's plugged securely into ( H4 x2 N7 u9 ?9 U
; |% W) J$ L4 h3 B/ O& L0 _
theback of your computer." 7 u( x/ i9 {+ ~7 ~: K& w
5 r9 L: [, p1 q4 |( j
再替我找下去，告訴我它有沒有確實插好在電腦後面。
. z- x/ |" x7 {8 q: f. U+ t3 n" @4 |* |
"I can't reach."
. y2 M9 G$ I; Y7 K+ [7 i4 u" s: q6 @) n5 B) W9 m- F
我搆不到。
0 ?7 _, x, R6 v$ c( R6 U! w; W6 N4 j4 `. R
"Uh huh. Well, can you see if it is?" ) H$ d7 ?- }6 n2 S _. D
( K. B& ?! x' ^6 h- o9 H
嗯，那麼，你看得到嗎？
# l. A; S- y' R/ _8 w/ Y! ]4 k* E4 V3 T: |' Z0 P6 j
"No."
9 b( Y# w9 C- ~0 E6 p6 `' H4 W& H- A# c" H3 u: u
看不到。
- w! a7 ?1 p& U% A: F" c+ H5 n* K3 ^/ A7 U, y( O
"Even if you maybe put your knee on something and lean way over?"
4 f% J( h7 M ~/ D/ J" h, \0 k. O! ]9 g6 `* d# R E% c9 ?+ J
那麼拿個東西墊高，爬過去看一下？ 7 U. O4 v9 z) S' V2 W2 n1 T
6 [- w9 E3 D+ W8 U2 i* i, I
"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) C$ E5 j6 W5 S) _4 S
# P, ^# K. |- h! Y3 T- _$ A( n1 c* [
喔，不是角度不好看不到，而是太暗了。 * l+ [& y0 Q7 [' W5 j' S% a
, i- _. z, n7 `5 e" @) r
"Dark?" / S' C- e, [* O5 x7 b
. Z( k$ W4 z! c+ U5 s* B) P太暗？
) p! h( `# X. ~- U! y: U3 _& O5 B
* Y$ ^ c) E1 m% P, H* w6 L"Yes - the office light is off, and the only light I have is 6 H' u& e2 g; w' P
8 ^/ t5 g3 S3 F9 y3 ^comingfrom the window."
6 H' b* K& g5 f! }% h" [: [) t" I: C( J! W
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
& l+ O- h. \0 `& v7 p# {
: i8 C i- t0 c2 Z1 `"Well, turn on the office light then."
) I* j6 \. i& G: q4 ?: ^- u4 A1 }3 d" a+ O) r0 @ r! _7 r
那麼把辨公室的電燈都打開啊。
& O) R) l: t) |% M, m% ~( ~1 k6 K* g) x9 j
"I can't." + V0 N5 \. o! e" ~' X+ K
0 [! J* e$ x9 `
沒辦法。 + F) W" K/ w' e: V: S7 B" l# b
" v; W: Q) m( A2 K# M/ E"No? Why not?"
4 R8 t' y- ?: Z$ Z0 y& v
" U) u z, _9 s7 o* u1 R沒辨法？為什麼？
1 ]; S1 V% S+ G) w% H/ C0 C0 E. k' h" C8 A/ O, ]3 Q6 ~& ]& H
"Because there's a power outage." % ^1 b: o9 K- D+ ~7 {$ P+ K; x5 R
+ Z+ ?$ j4 |: I
因為停電啊!
; n$ p' Y& J1 |1 e5 G
8 a% g1 _% b' u" R, j"A power...... A power outage? Aha! Okay, we've got it licked now. : B1 F& s) a$ _6 Q6 N7 h
/ r$ I! {4 D3 l. b# g4 yDo you still have the boxes and manuals and packing stuff & S% B5 i0 L6 r; g3 ?
4 J0 H" k5 O2 m* D; wyourcomputer came in?" , f& d: G2 j4 [, x k3 a0 t7 P
+ ] e7 B' O7 ^' w& ?停...停電？&#@!(& ，喔!OK，現在開始打包，
( D& _$ f% g% S- J; g" t& ~( ?" Y8 O! D* Z! b
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 x+ U2 _" @* q1 \2 l
9 D% `% H1 N1 F9 V/ E"Well, yes, I keep them in the closet."
6 x9 |0 E* A U+ n. V8 k! b6 s/ Y$ v- V! O: u* J
嗯，是的，我已把它們收在櫃子裏。
5 a% l8 g7 L+ l7 U2 G# T1 @5 Z( W6 V; W @# m: j
"Good! Go get them, and unplug your system and pack it up justlike
( ?% n) b* I3 `, r5 P! d& V. L& F4 L2 ~! Z* o/ Q0 \- W
it was when you got it. Then take it back to the store youbought it from." 1 }; W" s$ R1 B8 ?9 u5 }, |* B
) _$ J$ E/ f8 k/ d% |! _很好!去把它們拿出來，然後把電腦搬下來包裝好，
5 k3 [* K6 W3 |7 S/ e, u/ r! x1 H' { c; ~: P* v
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
~* Q0 } C8 b( m
9 [+ d: i0 ?& z) l"Really? Is it that bad?"
4 Y. Y. T5 o1 G2 `
5 L& L! J6 J; D0 W1 s真的嗎？是它壞掉了嗎？ - E a2 b; t" L# I2 u+ T2 [( J0 T8 {
7 N& N A6 t/ M. i U7 C
"Yes, I'm afraid it is."
g4 G9 b' E! j5 G6 t' v
, W* B8 K% h- r是的，恐怕是這樣了的。
& i3 G3 d: v+ H" p
2 j; M1 m9 x- r$ d"Well, all right then, I suppose. What do I tell them?"
0 f$ i8 m* z8 l/ g3 W! m6 b) O R
6 t: R* m. p1 T3 ]8 p喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
* r% O% f" j$ M1 B& C, v8 r4 Y; {. G1 [$ H, U3 v
"Tell them you're too stupid to own a computer." - ^/ N& c) n5 _3 W: V- @3 c
( Z2 a3 J. |- q
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
