Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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1 N }7 B* X( g/ j1 S"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # [5 X R" K/ ?9 v& J; |
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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' [, M0 u2 _" L6 u, _"What sort of trouble?"
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您有什麼問題呢 ? 3 h$ |( ^7 e# V! J! L' a% C7 c
) k/ ~% p5 r, q' F* Q"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 / k6 e- t8 f! T; \! {0 b2 M8 w
5 q6 m+ G9 g6 e! o+ _0 u"Went away?"都不見了。 . _: @4 z/ h* N; T$ J" I" I% J# M
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"They disappeared."
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! \( d1 X1 ]% y9 k1 H它們都不見了。
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"Hmm. So what does your screen look like now?" / ?0 d4 E& t# W9 a+ A2 C, T
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嗯，現在你的螢幕看到什麼東西？ 7 I* T) ~/ g* G2 v4 Q6 d8 X
- A% h2 S r$ m( a0 \"Nothing." % u7 b' _# T4 w4 w, A* Z
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沒有任何東西。 * Q5 @$ ~' z ]# t% ^9 J8 q9 t8 T1 N
+ F$ I$ R0 A# D# T3 p"Nothing?"
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, x; ?) {& e9 F. w沒有任何東西？
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"It's blank; it won't accept anything when I type."
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& J& r2 h' R* U2 ^; C' ]螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 a3 M: p1 W: w# W% H3 f: D
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您是否還在操作WordPerfect，還是以經離開了。
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/ O. ] o' M2 Q! p"How do I tell?" ( v+ b4 ~' j' A0 T: g$ c) Q ]
# Q& v# h a% j0 P) [, K8 H$ T; a我要怎麼說明呢？ 7 w5 z( L7 U6 X4 ?. k
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"Can you see the C: prompt on the screen?" ( t( E9 G# L; w* l3 F
- T+ ^. ]: A0 Z" c5 r: W你可以在螢幕上看到 C: 的提示符號嗎？ 2 y+ v5 G( c ?) x* D0 `
$ I" o, g! t3 L, M; f"What's a sea-prompt?" ( c ]/ \; C0 H: |, q, h/ i
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 0 a4 c* E+ U8 c" T
$ T9 J7 h; Z+ Q7 H L不管它了，你可以看到游標在螢幕上嗎？ , Y0 j5 w0 v2 R% D; o
' I3 q( c9 U6 o/ V"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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) ?: q8 h2 j! X5 n顯示器上的電源指示燈有沒有亮？
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% {1 J' `. `8 D, w8 j"What's a monitor?" + ]- e/ Q0 E r7 O8 c
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什麼是顯示器？ 1 e4 Y. N# d( Y3 z! W$ i
" p; ]1 l# s2 h& V2 L: C: G. _! q& U"It's the thing with the screen on it that looks like a TV.
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& X: C* E, l' c# }: wDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， : v$ Q& H }( j. z( p
5 k# O: ?8 R+ L有沒有一個小光點告訴你它是開著的？ " C5 R, e1 N( c8 |4 P+ V* q& s
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I don't know."
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7 {9 O% }3 ^1 S/ q- {4 o$ @7 S我不懂耶。
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"Well, then look on the back of the monitor and find where ; f' h5 ]& m I. k; M( J
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the powercord goes into it. Can you see that?"
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/ g" [ W$ |5 t+ P那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + U) ]9 i' U3 H) P5 _
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"....Yes, I think so." / ^* u8 e4 \, X! s) y0 J8 G7 I
5 h, ^1 j; C0 V% m是，我想我看到了。 + U; `( m& ~' F" U
: @# B6 M' F) t3 z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 y7 n$ G3 V% y5 r
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 1 ?$ r' p/ g5 _- i
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有啊! 1 m+ ^' X) U1 r4 N# i
8 q( W7 d4 H o"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" : j+ Z l2 l0 @+ Q3 `5 s+ W* n
* r5 ]- C! J/ u/ m& v2 i& T你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! d6 l( ^: l, ~8 C
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"No." # o* H/ H3 |0 _& o% l$ M- c* E
- j/ k8 }/ \3 p& h, p沒有。 ; p! q, o1 ]' a4 i! k$ e1 `
: A P+ I1 v) @- _/ R"Well, there are. I need you to look back there again and find ! [# L6 n, F6 ~- }9 P4 R% `& l' \
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theother cable." " D; g( x- y$ y. m' i; ?7 S3 e' z
2 s1 e1 h0 d B就是了，我要你再到顯示器後面去找另一條電線。 0 r) }& e1 t7 P( l
6 l4 S. H! L2 E; q k& T# p"....Okay, here it is." 1 ] F, r4 }" L0 `" p. X
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OK，找到了。
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" j5 q x" ~ I% e- v" r"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ' Q8 f% |" g% Z' t
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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- Q# Y* l- G) ^( p% I我搆不到。 7 C( `( t0 J; j5 [4 B( m8 B
! s. Z; i t4 d, k- d: ]4 |"Uh huh. Well, can you see if it is?" & Y3 D) L+ z* n, d: B
$ W9 }5 q- Z% D" y) g1 J嗯，那麼，你看得到嗎？
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"No."
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看不到。 / O8 P0 X( T5 e* \
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"Even if you maybe put your knee on something and lean way over?"
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+ _1 v' o( t2 f& q5 G& M那麼拿個東西墊高，爬過去看一下？ 7 i) x0 V6 M3 T; [2 B- ?+ ~. q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 l6 v3 w& z9 _喔，不是角度不好看不到，而是太暗了。 0 I/ j/ Q0 [$ ~. o5 `6 n
+ \- `7 b$ W3 c7 P$ h( Q# k"Dark?" ' b! E6 n: T: M) V! p9 G
3 ?; U9 X; B, c! q9 i8 m太暗？ 5 y* q7 H8 F* f( t) s
' C8 j) R' g! h r1 b r- ^"Yes - the office light is off, and the only light I have is
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, P3 S) L4 V( f# Ccomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : u5 n* W' B' C |4 l
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那麼把辨公室的電燈都打開啊。
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" T# b+ l* ?" Q+ o"I can't."
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4 s5 |+ o) G" w* @6 K" F( k8 F$ e沒辦法。 3 a' L/ l% T1 q* E* ]6 p
0 P1 u4 J' r; s) A; v2 Y4 ?"No? Why not?"
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沒辨法？為什麼？ ) v! Q2 x0 }+ i f8 f! m
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"Because there's a power outage."
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* V& S# J" Z* a) O0 V: b因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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7 N! B6 t1 j) z( `yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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4 i+ \# k' C7 F' ^) p% P"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 X: I8 }2 x T5 Z9 r6 _" W# X) M( U1 s6 M
% [3 I7 L2 f! ^; o0 c8 o9 C) V, ^"Good! Go get them, and unplug your system and pack it up justlike ! c3 ^) Y) j8 T! U# |
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it was when you got it. Then take it back to the store youbought it from." ( ^4 ?. ]+ q! ]9 Z% b
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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* m# r+ N0 T5 P) G+ z/ C"Really? Is it that bad?" % ]8 e' F- a2 Q
4 I) q6 h( C# [ O1 n" C! h真的嗎？是它壞掉了嗎？
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5 X2 U8 M8 v0 A0 R5 a"Yes, I'm afraid it is." ) x0 e' M4 ?. S( M% e# M& L* H
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是的，恐怕是這樣了的。
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4 V* e, |% n& p, [5 u"Well, all right then, I suppose. What do I tell them?"
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# I1 n8 N. l# K a5 c6 d喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 [2 i5 ]) @/ x0 F
7 M* i* \6 o+ h* W"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
