Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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- W3 _$ J+ R5 k* \1 k1 p. `"Ridge Hall computer assistant; may I help you?"
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. ]; U( k: J4 F: G# w/ ?Ridge Hall 電腦公司你好!我可以為您服務嗎? ) B. ~1 u; t. R# l
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"Yes, well, I'm having trouble with WordPerfect."
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: \9 L+ L7 y% B9 E: k# \3 w9 O# L是的，我有WordPerfect的問題。
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; J1 ~3 b4 f6 c/ Q"What sort of trouble?"
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您有什麼問題呢 ? ( w1 L1 C. K, E+ u! F9 I
5 _0 Q0 `, @5 C" F( w- E8 u"Well, I was just typing along, and all of a sudden the words wentaway."
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|% c( S3 I/ O" ~7 {我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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: z2 P, H5 P9 I: |. h e9 q"They disappeared."
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; z) F4 X5 t5 Z. D; k" X+ g7 `5 k它們都不見了。
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! D* Z7 K( y: z$ u- a"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ / D3 u, c( a( G# H: j8 `& b
2 I: X# w9 W6 l, u"Nothing."
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, ?& m8 Q9 a7 V+ Y" Y5 Y/ S沒有任何東西。 4 \ n3 W5 x) B7 E G
+ r6 d2 o0 F$ V8 i8 h8 j"Nothing?"
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. I z+ u9 a6 `" i沒有任何東西？ 2 Z( m4 T) F. r) @: x, n
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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" o% B/ h. F- Y9 K"Are you still in WordPerfect, or did you get out?" / D6 I% x; K! b. n) |+ @- e- G2 v2 a
* w) l( _3 ]) P( h; F+ _3 X$ N J: A您是否還在操作WordPerfect，還是以經離開了。 e. a6 Y/ r' a6 W; U, o2 q
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"How do I tell?" & n( \! e& a* L1 e4 w- G" r
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我要怎麼說明呢？ 5 M- K: J1 c' B5 O/ s
% a% m) k: p; p) Y& U, }' e"Can you see the C: prompt on the screen?" : }! x( P/ X% i! f- ]6 [- k) ]
- P3 p+ T! b, t5 y4 B' d6 q7 E5 A4 r你可以在螢幕上看到 C: 的提示符號嗎？ 7 |, W/ L& z. u/ X7 o% f
- \: k6 o. G: W- K8 x) D"What's a sea-prompt?" . y6 l' k5 J/ w. A5 m) i) b7 k
; G3 T- Z) ]' D2 L$ J2 M什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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( b; S5 Y K! a$ F"Never mind. Can you move the cursor around on the screen?" 3 s# S% T: Y# l* u( e# L" ] x
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不管它了，你可以看到游標在螢幕上嗎？
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5 S3 B) z- R- V3 f"There isn't any cursor; I told you, it won't accept anything Itype." ) |( J. z0 b6 j; z3 V
- Q+ y. Z" x. k X# H/ T$ M2 K9 }螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 \8 w1 O( F/ ~8 F4 [' g2 L
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" / T& o5 c$ s9 h9 J% ]
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ) h% @. |0 z% H- x. C9 q
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Does ithave a little light that tells you when it's on?"
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4 a0 r% O' _# T- e2 N$ v5 }就是那個看起像電視的螢幕， : b) p7 g! i& C) G @2 s
* ]& w" k0 ?1 e0 l$ k1 `有沒有一個小光點告訴你它是開著的？ # `5 G" E( ^! F+ Y. {
5 ?# `; Z8 t6 |) b- f, l* \! oI don't know." 3 k, q$ F! j. r! |0 [
+ v% I0 O& O" ~/ N! Q" E& o我不懂耶。
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& K- X! e' x6 h+ j" a% ?9 x! n"Well, then look on the back of the monitor and find where / A6 a$ J6 \) c6 O
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the powercord goes into it. Can you see that?" & [9 n0 {1 Y+ Z2 Y7 Q6 Y& _" l
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." - b5 g4 ~3 ^& i+ \% C* N
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / ~, l m. Y. D1 u6 {6 V
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 M+ m: M$ \1 ]/ Z( ~2 u+ W
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"....Yes, it is." + t, T- s5 a* v7 e
a0 c+ E I3 G9 Y a% I9 j6 r有啊! ) }- W7 Q5 I0 ?. \; i& v1 B8 k* b [
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"When you were behind the monitor, did you notice that there were 8 W8 b( h( o0 f" J1 V, [0 k& r
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two cables plugged into the back of it, not just one?" / R1 P/ K: g' [8 s& u: f! _
J" w! M2 @% A* s5 e. v8 `8 b$ e& }你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." & A; E2 d1 U: l2 N; q
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沒有。
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# L- Z# z$ `1 Q Y! L0 B; p) `! f& I"Well, there are. I need you to look back there again and find
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theother cable." ( L0 t7 x- m" `) m: v9 n
J# i+ g% ?2 K6 }9 i就是了，我要你再到顯示器後面去找另一條電線。 R2 ^/ r7 z- z
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"....Okay, here it is."
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% ^' R N) Q( w0 f0 |& sOK，找到了。 9 S3 X# k1 @1 o# }2 R+ N0 E6 M
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"Follow it for me, and tell me if it's plugged securely into # W; f+ v5 W# j. R
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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. n' ?0 ]" s$ P) g"I can't reach." " A& M; y. z8 h' T. h# N. k9 K
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我搆不到。 7 P9 ~# R n* n! F/ E
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"Uh huh. Well, can you see if it is?" * |! {% l9 E, F* T7 m2 G. l
: x2 G+ s: f: q8 m嗯，那麼，你看得到嗎？
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"No."
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9 A3 ^( k8 q! T2 c% L看不到。
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* p3 g3 U: p; Y5 N/ i- X"Even if you maybe put your knee on something and lean way over?" - G. k' s4 e0 I0 N9 |5 f
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那麼拿個東西墊高，爬過去看一下？ % ^3 f5 }" h1 L$ c- D/ b
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." . p9 ^: ?8 ~1 e* n- M" n, [5 p# R. |
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 a4 b7 d& r' w
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太暗？
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"Yes - the office light is off, and the only light I have is 7 A: b( p. J. u5 D1 n' N
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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3 L8 a8 s2 S/ @+ w"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ! z2 @4 o t% _! H# S% i
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"I can't."
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沒辦法。 0 w) l! f3 L" D) p3 h' e1 A5 R
) D. F- [& O5 ]3 } ^"No? Why not?" 3 }$ W9 N- Y) M9 U6 O& ~
" [& j/ V' B; _, x& R; @: I沒辨法？為什麼？ 5 [$ C2 J' H0 I( Y+ B6 i k
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"Because there's a power outage."
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因為停電啊! * s, ?' T/ g. t4 e- C
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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( ?/ C. E2 ]5 V) j6 l& C. yDo you still have the boxes and manuals and packing stuff 7 f7 u3 P* K# d7 A( Z# z
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yourcomputer came in?" $ N. |: S6 R8 z
% n. D9 N% j0 q. c8 G- ?停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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/ k6 m, ~3 U! f+ q"Well, yes, I keep them in the closet." . o, W- E) F( p% x
2 t8 v" G9 z; x1 a( d' w嗯，是的，我已把它們收在櫃子裏。
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3 w8 @$ o9 W$ W/ Z* ?5 {"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 3 \! W! K4 d/ n! a, Z* W5 ?7 _* ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好， & M' \$ o: B* s; n, |
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % @1 v8 G3 X8 T# ]9 c
4 | l7 K1 U: N: d"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ' K5 i7 w O w7 a* U
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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/ U4 u7 n9 h# L( v- `4 o- Y"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
