Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " }& A+ R8 ]2 J5 }4 ?+ N4 M- j
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"Ridge Hall computer assistant; may I help you?" ' R, _. H( ?; d; i+ S
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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4 @/ L) i S- M/ |) s5 J. F"Yes, well, I'm having trouble with WordPerfect."
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& }* U: e, ^* e2 c是的，我有WordPerfect的問題。 ! Q7 {2 Y U5 h9 N* q6 x
* P, e' Z: p6 Y/ }; V! x. t$ R"What sort of trouble?" 6 Z( w, z- F$ o. r) i2 [
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您有什麼問題呢 ? $ p/ b" o. s G6 B
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"Well, I was just typing along, and all of a sudden the words wentaway."
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# {; g7 M" @# E) f我剛剛自已在打字的時候，突然間所有的字都不見了。 ( Q1 m( }) z8 z7 Y7 m, ~
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"Went away?"都不見了。 b8 D0 x; f- ]+ B9 M
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"They disappeared."
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它們都不見了。
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0 e/ X/ B, D6 R: S1 X"Hmm. So what does your screen look like now?" - b4 y+ R: z! s) n
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嗯，現在你的螢幕看到什麼東西？ / h! i' K# T- X, i
/ z: s; e3 t+ D. K$ r/ B7 w"Nothing."
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沒有任何東西。
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& ]6 [; C# b/ s W"Nothing?" 2 }% S$ e0 I9 U; L$ K
- _3 h; N6 t) Z4 ]) \沒有任何東西？ : B2 ~5 Q5 a4 Y
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"It's blank; it won't accept anything when I type."
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7 e: ?* r8 x+ q c7 z# u/ o" Y1 u螢幕是全黑的，我打的字它都沒反應。 + Z1 w* D0 ~8 I& p7 `2 `
& l. V( G2 p, M$ @% D- w! Y% ^% z"Are you still in WordPerfect, or did you get out?" " h4 _+ v% q& E
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您是否還在操作WordPerfect，還是以經離開了。 7 t0 y w1 L+ r1 T6 J, t$ b
5 F# L8 o) e3 j"How do I tell?" 4 l( g% u J' Z
1 M7 P5 h; _$ S+ I' T我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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. Y2 S0 x# a+ K7 m" a! k. g7 a9 E你可以在螢幕上看到 C: 的提示符號嗎？
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/ N. D1 {( t5 M) K# h. Y"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ E4 l& e/ G) C
& w9 y; \, X' S0 \3 V"Never mind. Can you move the cursor around on the screen?" 3 j6 p+ b! i/ [0 C2 R3 k$ L7 k$ T
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不管它了，你可以看到游標在螢幕上嗎？
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1 G# C2 i$ E! f$ q"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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" A- \. S4 | H% f; c顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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( X: ]" }0 a4 }- {8 f# B什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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" u O; O" R" F' S4 l" ?! {' NDoes ithave a little light that tells you when it's on?"
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% N4 K2 }0 R7 G1 b! [- m就是那個看起像電視的螢幕， 5 d, e& r$ {* g# ^
/ k2 @% E- m" E" ]有沒有一個小光點告訴你它是開著的？ 9 `! R3 j6 i* I) F! H/ O
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I don't know." + j/ N+ Z. ]. \7 V! P& \
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我不懂耶。 1 P) O2 B I; t9 P
( n5 ^& P, k& N0 t, o$ z"Well, then look on the back of the monitor and find where . a* ~- W7 C7 h2 u# |
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 R1 ^1 F3 k; R, G
. e8 Y0 |3 {" `"....Yes, I think so."
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是，我想我看到了。 ; N* H5 r# z* q \
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + r/ C" g: V M0 y k l6 A6 x
- s7 }2 ^& W3 G! C太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + N% w. x+ _* B; M# V/ v3 v
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"....Yes, it is."
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: Q& a6 T9 Y, p. D1 \9 W" m有啊! ' E" h' u9 N4 \
# N9 R# c9 g* \ c& Y"When you were behind the monitor, did you notice that there were 8 } C& \# z6 ] u
4 Q) j* q! |' Y; j! V) ktwo cables plugged into the back of it, not just one?"
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- ?9 a, ^+ f1 Y a5 i# z' z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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7 g, b w0 ]. ?- y"No."
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1 \9 _# Z" Y9 g) m' |) f" y1 g沒有。 8 d6 M6 c0 n0 K6 t
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"Well, there are. I need you to look back there again and find
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) B7 R8 |1 `/ ^theother cable." 0 A, j' x/ J' r9 F8 i$ v
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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. m* q/ q% M$ ?/ ?: P8 tOK，找到了。
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$ r3 H: Q: e0 f, n+ Q+ T"Follow it for me, and tell me if it's plugged securely into
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2 s* Z# V' q; [2 E' f) j- `! B# u. P/ {9 Ptheback of your computer." , u7 ^+ X- q m4 X+ {' X
/ u2 W c0 I, \$ }. i0 ?再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." / \* i0 \8 \; x2 }' M5 O; i! H
, W1 f% S( z% s& D我搆不到。
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"Uh huh. Well, can you see if it is?" ; _5 f" Q. q8 [* g
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嗯，那麼，你看得到嗎？
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+ I& Q5 L0 t$ i$ l$ p+ t2 O"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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3 |- l; x, [2 h- V; t3 L那麼拿個東西墊高，爬過去看一下？ 7 e8 |8 P/ P* G1 X U
5 W1 M+ I7 H' C/ o2 @* w0 e% v"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ s7 R) w1 Z; A喔，不是角度不好看不到，而是太暗了。
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"Dark?" 4 ^# v! W. r4 c
' ? Z; n, u7 S3 B0 _太暗？
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) @- l0 | B2 ]1 B- S: s9 j"Yes - the office light is off, and the only light I have is ( `1 F0 z9 @# c1 R. k) m$ E$ O; q$ ^
: H: k0 |: z# q6 ~) Q" xcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / s% l" }4 V% w8 \$ g: H
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ) |5 s3 x0 `+ C5 D& w( c& A) J
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"I can't." 2 W; V/ G$ Z8 v) |# Q# B4 l
3 J7 I# H$ o2 | E7 _沒辦法。 : g0 d$ ?# a7 Q0 [) O6 c5 ^9 ^
* Z ?$ F: ~% r: o0 u"No? Why not?" * q1 {8 S: _$ h3 g/ S+ I
" B8 i* `& o) a. z' s; D1 @: s沒辨法？為什麼？
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# k+ B, m ?6 m+ X; ["Because there's a power outage." * `2 R) @ ~, l$ K: K! v
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因為停電啊! # e6 ~" V, g3 E0 Y+ c' z! W- F: a) N5 G
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"A power...... A power outage? Aha! Okay, we've got it licked now. $ r$ W2 j# A$ }3 e/ k6 ~
6 u0 r+ ?' J. s2 p) R8 C! TDo you still have the boxes and manuals and packing stuff $ e9 M, B8 z0 r
) c5 Q A6 l' {: g& Y! ]) j: iyourcomputer came in?"
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/ T$ T' O' H1 d8 Y; ^4 g停...停電？&#@!(& ，喔!OK，現在開始打包， , T u1 Y4 n$ x% l
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 ~; @* _6 c* v5 K8 k2 y7 K! Q: j
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"Well, yes, I keep them in the closet." + L; |3 [& r$ }0 W2 D! E: D
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嗯，是的，我已把它們收在櫃子裏。
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1 P, m( a$ _9 T: i V0 w5 H"Good! Go get them, and unplug your system and pack it up justlike
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- j8 }6 t& [; i# J; t1 Rit was when you got it. Then take it back to the store youbought it from." 3 D& N+ {0 L5 T
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " R! [+ u }4 Z/ S
. f$ H8 ]3 U3 |- r+ C6 k- L7 I"Really? Is it that bad?" ! X* c) [/ _- ^" v1 ~
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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; A+ O. x% a+ U# C& r是的，恐怕是這樣了的。
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- \7 R- Q+ ~ y6 H2 b2 P. S7 V"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 g4 w, d" ~4 b. ^( h" \- X! }
+ A# o( p# T7 F" Q$ X"Tell them you're too stupid to own a computer." - o( ]( w3 B9 [9 k! `: s
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
