Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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8 [: J) w- q+ ^' X2 V8 C5 q$ c+ I"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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/ ]( y# t, C9 o/ U+ {- M4 ^是的，我有WordPerfect的問題。 6 _8 ` Y Z8 v8 B
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"What sort of trouble?" 3 }! K! o6 J. n3 `7 k& v
+ I( V/ e( O0 R您有什麼問題呢 ? # f7 `+ V, P/ V2 Z/ r
9 M! @, ^* [3 I6 o* B"Well, I was just typing along, and all of a sudden the words wentaway." - r. F, T$ W+ \& n# B( O: Z1 R
2 W. ?% q/ v$ j4 ~0 u我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ! \. M1 f7 ~% h7 J( G
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"They disappeared."
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$ j2 g' v! V' k+ Q7 o" I它們都不見了。 / T/ d$ z; Q- o' R' E
' n* B9 N h$ W7 l6 o0 C"Hmm. So what does your screen look like now?"
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! {' \7 X, W+ ^1 D6 ^# d; u嗯，現在你的螢幕看到什麼東西？
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* n b$ ^+ n# s! P6 Y' U+ ?3 w"Nothing."
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" l z, K3 I! }( y8 b. h沒有任何東西。 3 _$ L9 W6 n0 S* K1 w ]. c
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"Nothing?" " f: q% k. _1 U. _# C, z% [
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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! v( [3 S: ]. `3 u螢幕是全黑的，我打的字它都沒反應。 1 }* Q F4 K& S: z z8 W
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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! Z0 }2 U/ H' }* y2 p" ?6 `2 V"How do I tell?" - b& x& ` b: _( ~" F0 n
0 Q2 i! o+ h( l# i1 S1 s我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" # p/ Y3 h `- C3 a$ n5 q
}, \8 n- {, ~) G9 b. o* B你可以在螢幕上看到 C: 的提示符號嗎？
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% A: q0 a+ q! a8 C"What's a sea-prompt?"
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C- d1 W: }- k+ Z# k) }什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * T2 g; v( E# I; ]7 c: v' o/ ?$ B+ x
7 \/ a/ l8 t5 g1 _"Never mind. Can you move the cursor around on the screen?"
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) A" w2 \+ P9 O8 _6 I) E% \9 z不管它了，你可以看到游標在螢幕上嗎？
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: x# c. e. g y# u+ L' a"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' s3 v; k+ ?! J6 \' C5 Z# ~
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"Does your monitor have a power indicator?"
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& s4 B. m9 i4 |/ k顯示器上的電源指示燈有沒有亮？ ! v! d- o/ T; O) D3 @1 B
5 f8 V3 d& `9 P, Y# Y- o6 X' H$ P6 M"What's a monitor?" 6 _ S% t7 L# x1 @9 R
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什麼是顯示器？ 2 s$ {+ s2 I$ v: F% W9 K
0 _' N; p2 }$ M$ Z' d* J+ W6 p"It's the thing with the screen on it that looks like a TV. 0 q" Z- W, Q1 X ?
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Does ithave a little light that tells you when it's on?" * b3 V9 Q7 ^6 Z; |6 z1 [
# [& Z3 p: u8 y- H6 G就是那個看起像電視的螢幕，
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: Y( B: k C& F; N% m0 Z有沒有一個小光點告訴你它是開著的？ ( O0 ^' b8 ?( R7 G P, _# k
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I don't know." 6 C% O! f$ U1 k1 U, s$ n
" W$ `* M5 D' M! H6 a* I我不懂耶。 ' u" o+ N0 t/ M* X/ Y( [- O5 C2 _
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"Well, then look on the back of the monitor and find where . Y. T' V- ] k+ m
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the powercord goes into it. Can you see that?" 8 B0 @, G; `" T
1 T4 f$ L3 r' x/ {8 M4 ^5 O. _) u& Q那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " D& u) _& s# {; g, D8 j* T
K4 B5 o& z! X' P- ~. L: K* K4 @"....Yes, I think so."
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& U# A. A7 y. D: r- X/ k是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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7 p3 i' ~: w0 _# S+ Q! l/ R) k! P太棒了，沿著電線找下去，看它有沒有沒插在牆上？ R6 N. X6 L: j B
; i8 b& Q4 V; ^/ G"....Yes, it is."
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/ u$ f: R, h/ {3 B/ j/ ?9 G" [有啊! 6 X( J% x2 B: S: G
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"When you were behind the monitor, did you notice that there were
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: x: ^! Y) U+ g* V- jtwo cables plugged into the back of it, not just one?" ' c3 D. v( q Y
4 n0 s# H3 c s( O5 C4 b# _* `你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! [( m2 `' E3 h; X3 n6 y6 j
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"No."
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$ X |7 J. t1 e/ j6 D沒有。 $ h+ v! }( F+ d0 X. \
0 |: ] ^5 i% _9 Z"Well, there are. I need you to look back there again and find - U9 @( e7 R( h* G& B+ T1 z9 s
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theother cable." * H- j) H# b5 w, g; b8 V
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就是了，我要你再到顯示器後面去找另一條電線。 - N1 f, _( O" J
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"....Okay, here it is." & q7 K6 e! o ]$ a
' O7 A8 ~0 ` L3 T: aOK，找到了。
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% T6 l, }% |8 U: T- @"Follow it for me, and tell me if it's plugged securely into 9 t9 K6 ~ J5 i: M$ W( g7 `' o
! a7 K6 N3 B, E$ W. ]- e1 {theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ r- _+ i0 V2 f9 A# Y+ E
( S3 X; z: B! R. ?& \ N" e"I can't reach."
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我搆不到。 1 b# R' J" w8 S/ K( d* ^
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"Uh huh. Well, can you see if it is?"
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5 t0 L6 j/ J/ S嗯，那麼，你看得到嗎？ $ C) l, `- T9 t% R G5 m* K
* ]3 L. F9 g0 b"No." % m- w+ k. a& @' Q" F; G
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看不到。
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* Q5 v2 z' h* z& n+ b"Even if you maybe put your knee on something and lean way over?" 3 V: T2 Q2 R) K+ o/ s
% `+ g7 b- O, o* N4 @/ W7 {6 J那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 " T0 m: d7 R! K8 j: p
8 U: ]- c6 M7 \: M( m"Dark?"
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太暗？ 2 D5 `1 p! D3 a7 K
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"Yes - the office light is off, and the only light I have is " P7 ^! i. Z' a e7 l
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 x+ F6 F" M% j' k t$ i
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"Well, turn on the office light then."
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# U0 u4 V( `0 q1 s那麼把辨公室的電燈都打開啊。
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( _# E6 `; {2 {+ `% P( ~"I can't." * N1 T- V3 G* u9 ~0 Y: Q
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沒辦法。 5 c( X5 G( i# ?5 F0 I
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"No? Why not?" ' D. @+ _; S% Y( y* L) U" ]
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沒辨法？為什麼？
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"Because there's a power outage."
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7 l+ q, ]. C* |% K& }因為停電啊! 2 R1 F, T, S0 r P$ K
" b4 q% @1 a! h7 @2 g) e"A power...... A power outage? Aha! Okay, we've got it licked now.
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0 L8 d A; d0 c4 o% lDo you still have the boxes and manuals and packing stuff 2 P, V( M, T5 F, T
* `: r, z5 }. u5 nyourcomputer came in?" 8 s) [1 c& w" U3 r! A
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停...停電？&#@!(& ，喔!OK，現在開始打包， 7 h* m& r- s8 W# a$ w: ?# B, {, h
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# }* {! h! ]+ x- [- ?' M e"Well, yes, I keep them in the closet."
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; y& G3 F; y0 x6 q, c ^, a嗯，是的，我已把它們收在櫃子裏。 $ \+ b p1 ~/ k0 s
% f; I0 \. C+ E M, W"Good! Go get them, and unplug your system and pack it up justlike & r: I, t5 l# ^
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it was when you got it. Then take it back to the store youbought it from."
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! V2 x) c2 U0 U* H- R8 G; U很好!去把它們拿出來，然後把電腦搬下來包裝好， . S( q7 V( j! S4 x$ x" _) m
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 v1 n# z8 |2 E' @4 c
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"Really? Is it that bad?" ! V$ P" O; v n- X3 q' H+ C
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 J( Q& m( s8 h
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 D- M4 t& @+ n$ a7 n# d. w$ N
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"Tell them you're too stupid to own a computer." 9 c1 V+ Y' T, q2 a
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
