Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 i+ E7 ]. R' o0 A e+ [
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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) d) u" E4 z v4 V"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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! a$ ] Z9 T d) ?1 G) T3 S. Q"What sort of trouble?" 1 L4 m- \; S! T# o( N4 F
% b, `0 O- `( ~; S1 u& }您有什麼問題呢 ?
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& ]+ `" O( }9 }/ S, a9 r"Well, I was just typing along, and all of a sudden the words wentaway." 4 D5 X8 M& p4 V3 l
O- x% i% K: ~! \6 u我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 & @% L9 P3 O _' N, T% v: O
. k% q- y. F- y! @, i"They disappeared." & K% R+ T! u; T; c
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它們都不見了。 s& V# F: y& b
% P3 M; c2 m7 Q" p9 A+ w, A# ^"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 6 K$ V2 A6 V1 i
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"Nothing." 6 P. l3 y( g: ~1 L" f
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沒有任何東西。 . K( S1 ?% H% v, B
* D) ]7 P- a' y6 B1 s3 {"Nothing?"
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1 ~, O% [! W: O$ f$ {沒有任何東西？ 7 }- O5 a5 }$ @* K, w; q
1 F- A( T% |. S" K4 h$ \) \"It's blank; it won't accept anything when I type." 1 t: e; D0 Q1 l# z1 H9 L
5 t* J6 s& b1 W# M/ g螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" & \! _8 Q0 O6 e8 P; S1 `& s
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您是否還在操作WordPerfect，還是以經離開了。 ( X# ^6 R$ n$ M! A& b
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"How do I tell?" $ M$ S- q% d: S e( m! C& s* j+ Q3 J
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我要怎麼說明呢？ g% A7 e5 ~1 M- ]# @9 f7 V& M
, G& `0 J. ^- q" v4 |+ {) c"Can you see the C: prompt on the screen?" f2 g N- {* y$ m
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你可以在螢幕上看到 C: 的提示符號嗎？ ) j7 |+ a5 x) q0 t% }
$ H. ?# B9 U. o0 d* o"What's a sea-prompt?"
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( Q" g& Q" y; x* V什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" ! d- z! p0 Q) S
! y2 g. S7 {8 e: _ |% e# g2 S- O不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." / b3 N- ]1 P- k9 N- [0 R* ^
+ O. t) q- ?7 C$ l2 E螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' \- `& }0 }) i: Y; p+ E
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"Does your monitor have a power indicator?" # ?. ^9 A$ \/ \6 ? M7 z9 G) i
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顯示器上的電源指示燈有沒有亮？ 0 A+ j, C6 u: O
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"What's a monitor?" " F$ `3 C( K1 S
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什麼是顯示器？ , T0 [4 A. ?/ W1 A7 V; @3 O3 v
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"It's the thing with the screen on it that looks like a TV. + ?! e; v7 P3 _) [ O
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Does ithave a little light that tells you when it's on?" ( U% ~/ J9 u& n- ]4 k
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就是那個看起像電視的螢幕， # x0 ?. Z, M9 ?; Y: P
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 8 N! C! \ Z3 m; ~
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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" l8 y( z# h. C/ O: n# i$ e7 k"....Yes, I think so." : K3 c! N0 q, B" f* M3 s( S! z
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是，我想我看到了。
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: r9 N: Q% y% C3 _7 o! T$ e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; f) ]- X/ d$ [* c
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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6 Q. V+ V# y- ?/ u, u }"....Yes, it is." 5 [* [7 S+ |$ A% b0 T3 y& l
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有啊! # _4 R) R% X ~5 g) c2 f
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"When you were behind the monitor, did you notice that there were ) v6 I* X" T" v
/ ^, l6 a: P' @. k/ stwo cables plugged into the back of it, not just one?" $ @& S0 s" d* n) z! h+ k% S8 [- v
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." * W- H3 G2 C4 r! N
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沒有。 7 F: W9 g" U- y2 N: m* N, M
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"Well, there are. I need you to look back there again and find + J' m0 ?/ u) `6 I$ X6 i% |
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theother cable." n, Y: W6 R K- _
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就是了，我要你再到顯示器後面去找另一條電線。
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+ U0 m x. O. S"....Okay, here it is." 4 j. H0 `3 U& v: R% l6 U) ^6 V
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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( s8 i! q) T+ x! L1 _! G* Ltheback of your computer."
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, l7 y. A$ g6 [0 q8 w% x再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; ?- k. K4 C2 v0 @: H# o$ f1 Y# u
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"I can't reach." a' W. J; F; c% ^
# S; a7 J% f% x+ ?6 x我搆不到。
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/ D& v0 R/ z' H. n {"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 6 }5 Z+ x. I* M6 V, `; ~- J
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"No." , e. p% H; {( E R- V- M
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看不到。 : V) w. ^& R+ o7 D J, `9 u
; s( j8 U( U4 T: \- |0 ~ h( V) Z"Even if you maybe put your knee on something and lean way over?"
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! x, u# n$ B! }那麼拿個東西墊高，爬過去看一下？ 6 B: [' T, _# n1 l
0 ~: S% S; E! j" e; o* \. q$ K# a"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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7 X4 ~+ t( P$ g" n7 q- p喔，不是角度不好看不到，而是太暗了。
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) r. \3 n" {, d1 s& ?4 `7 D) r* o"Dark?"
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$ U, R0 _$ U1 `" r" _太暗？
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"Yes - the office light is off, and the only light I have is " O* g* R) ~8 V) G; y B- q8 b
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comingfrom the window." - b/ |$ a7 N" \8 P6 H* C
' U1 j5 K) l: I是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 9 ^ z/ U. W( c0 E2 f
2 X7 F! T. | v: I3 W" V"I can't."
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; G% R- J1 e/ B3 A/ l; y: q' d: j- @沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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2 W C) T0 S) T a; J. k"A power...... A power outage? Aha! Okay, we've got it licked now. ! G' ?9 m3 G7 }# Z% d# v& p
- c; ?; H3 [& }Do you still have the boxes and manuals and packing stuff ( N, v3 [+ K, _' a l, F
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yourcomputer came in?" 4 Y* I8 U& C2 T: P, d! E' U
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停...停電？&#@!(& ，喔!OK，現在開始打包， 8 _0 i+ c) F9 _* c" w7 C7 o' Z
/ |3 e( H$ J3 |1 M) l電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 A' j8 F; a4 }: k, D( e
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"Well, yes, I keep them in the closet." * K6 T3 v! |$ C
4 C, L8 J# I6 b; u嗯，是的，我已把它們收在櫃子裏。
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8 V8 N9 O( L" E" [% G+ u"Good! Go get them, and unplug your system and pack it up justlike 9 {, q! G) ~/ M/ a
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it was when you got it. Then take it back to the store youbought it from." 0 L; q7 y9 F; }
/ C; o7 H; I7 S很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 e) F- E3 z5 ~, g6 n
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . @: U0 ]7 [1 i
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"Really? Is it that bad?" 1 A; F6 J9 G% N9 B. H
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真的嗎？是它壞掉了嗎？ & p x. q: H+ ]. ~7 _3 M- @5 F
0 r) A2 V3 c% _; Z; g"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 4 A1 g: w- v3 r
+ f# A& A9 g9 l L x0 |"Well, all right then, I suppose. What do I tell them?"
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( P7 |! r; g3 s: Y, E喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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. f9 g3 r. b, l7 s( N8 w' c"Tell them you're too stupid to own a computer."
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Q. k* @5 { t/ U2 |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
