Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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9 f; _# z! p% Q g( a"Ridge Hall computer assistant; may I help you?" 9 y# m- I3 L* L! f. p; I' g
+ u; \5 b9 j* a& ^; ?Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." - m9 i3 U# t* {" h1 b2 P0 f3 P/ l
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 7 v) R c; F3 x# Q( F* n
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您有什麼問題呢 ? 2 n; e' ?/ u7 I8 m; R$ l
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"Well, I was just typing along, and all of a sudden the words wentaway."
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" \/ A2 X- o" p$ W我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 a/ e! K6 u" d K"Went away?"都不見了。 ]4 S. F' a1 A9 D
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"They disappeared."
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它們都不見了。 , y( R9 L" n' z- V: P
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"Hmm. So what does your screen look like now?" , N; u3 y& U' Q8 Z
6 \1 ?5 ~/ H4 R: X6 k嗯，現在你的螢幕看到什麼東西？ : l0 {0 A# u5 N
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"Nothing." - Q" W9 K1 \; |3 M$ z6 _
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沒有任何東西。 / q: v" D/ C) b" X* x; F) ]/ S/ t
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"Nothing?" ; @" H! Q/ ^! \& f9 f+ b V- z
: u) d) O: A3 k) b. t6 \/ Q- i沒有任何東西？ 5 g; A# D9 [2 {
. n- l; s2 x2 V) |& l"It's blank; it won't accept anything when I type."
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% ?( {' A: A# a6 x螢幕是全黑的，我打的字它都沒反應。 3 |9 L. p* Z9 j7 N: y
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"Are you still in WordPerfect, or did you get out?" + h# b- u! L- Q: G
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您是否還在操作WordPerfect，還是以經離開了。 3 e8 q4 ]( I& C
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"How do I tell?" + ?+ w7 W# F: ]' c- O0 h
4 v+ {8 ~+ O' o' b! B- p. e3 |我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" " }1 |. O1 d' g/ v
' f+ ~5 B0 w6 [/ H% w8 g; }# E; m1 ?什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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9 e% v9 B2 J! c"Never mind. Can you move the cursor around on the screen?"
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- |% W. e" p* s- n; c不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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U6 R0 F/ S: z, x"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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+ N' G/ m$ d. y- u2 z9 ]1 l0 B5 u2 E什麼是顯示器？ " N9 p. |! {7 s2 I, d, m
8 W7 ]# C5 U1 ]7 b. s q"It's the thing with the screen on it that looks like a TV. : _; ?; D7 f6 Z( d8 w i
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Does ithave a little light that tells you when it's on?" 3 M: s5 D, A4 E7 v/ [: n4 H T
- u9 Y r0 c( T, M, N就是那個看起像電視的螢幕，
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$ V" _3 O/ R3 x8 D5 Y! e有沒有一個小光點告訴你它是開著的？
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I don't know." 6 G' U9 C4 u ?( Q
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我不懂耶。 - P, }, b8 g6 @& d7 o! c, H
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"Well, then look on the back of the monitor and find where
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, @1 [3 j3 F& ^3 }# g. \; Dthe powercord goes into it. Can you see that?" 1 N' Z2 S# l- ]
& [' z) ]3 ~) c那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ N) Y' p9 G* x7 H x' G' X% {
0 ?+ W" P$ E' I" i/ i5 ~2 g' L"....Yes, I think so."
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+ T4 z) m! R. p2 c/ L是，我想我看到了。
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; G* {* A: s7 i' u: G5 R"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! h9 z) K! B5 `- l+ C0 d! g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; c$ R1 \- E8 P& z
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"....Yes, it is."
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; [0 N! W: o% F) P有啊! - n$ | \. f: f" q9 ~* ?' _
! L# n5 ]. c* W. p/ v"When you were behind the monitor, did you notice that there were ( r+ A' r2 n! T5 {( z1 {2 I D
! ]- }" a/ j7 U3 G9 Atwo cables plugged into the back of it, not just one?" 7 g" Y( q% f/ D L
" u. \& c: W; f0 M你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + q* x6 d% m4 o- M p2 |
7 l, U0 J( W# U; I9 o/ z"No." 3 ~ K0 p$ E, e5 j0 g# O+ A
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沒有。
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' P7 O% d6 Y! l; N2 _$ ^4 g"Well, there are. I need you to look back there again and find
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5 k `/ C {- U7 ftheother cable." # }: g5 j Y8 z$ m/ }& Z
( u a# ~2 m G; t7 X0 Z K+ t就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 8 _0 [9 C/ b5 Y1 V* x+ Z# g
6 ]5 w# ] a) y8 L) y9 R# OOK，找到了。
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0 R) \) [6 b8 P8 d5 S( U; i0 ?5 g"Follow it for me, and tell me if it's plugged securely into : |/ x( {2 ~; Z, A
! V' Q) v8 L/ I# t) z j$ f" a: Xtheback of your computer."
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. v) `5 ?; `$ u' g3 ?' z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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! z2 D# ^/ |+ p* j5 k, @"I can't reach." ' X9 v8 r) X5 Q9 E6 r* ?" }( L1 x0 t
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我搆不到。
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"Uh huh. Well, can you see if it is?" ' b5 T9 m" f9 ?/ H" R
1 D8 F) I- w0 f7 Y' h1 [( Z% F嗯，那麼，你看得到嗎？ " f2 s' Z5 v' @3 A5 M! _
( B$ I. b' p5 ~* M! y"No." $ R8 H$ C& P# b. e4 Q
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看不到。
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0 G+ A: w2 }1 s& l C6 h- {4 P A4 r& O"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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; W& z; r, m0 B \"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( X% X3 `- r/ C1 z5 i s喔，不是角度不好看不到，而是太暗了。 1 q3 Q; i7 D6 v/ L" ^
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"Dark?"
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' S. g0 O9 ~9 S9 b6 [太暗？ 3 ?& O: L0 ?9 `8 \
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"Yes - the office light is off, and the only light I have is
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* T- ]! B `& l4 k' Gcomingfrom the window." 2 ]3 c2 Y7 L- i. B, |
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 1 W+ A L: m, I4 L- `! H
; r# g; N- e+ E; d! y( ^! l9 p"No? Why not?" 6 o* [1 f5 L0 T6 I
1 `, R7 \* f8 Z7 D2 K& U沒辨法？為什麼？
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! B9 {1 `& @& h+ a' x+ K"Because there's a power outage."
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; F2 k5 X/ \7 P0 y1 t因為停電啊! # [7 Y3 S3 M( V6 t; A" l
/ ?7 }2 g5 x! P: c7 Y A"A power...... A power outage? Aha! Okay, we've got it licked now. % h9 l% ? ]5 x0 T$ z
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Do you still have the boxes and manuals and packing stuff
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3 {6 Z8 H4 y! u& f& }yourcomputer came in?" 0 W0 J s7 s5 P `
7 Q& w* ]( p8 R停...停電？&#@!(& ，喔!OK，現在開始打包， F& v: B6 O8 X. ?. c9 d
1 @! W& f; g$ M( j9 C電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) G3 E& n2 b1 h( w0 s
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"Well, yes, I keep them in the closet."
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- M+ o- O1 O- A# x1 O; ]嗯，是的，我已把它們收在櫃子裏。 ! u( c: Y1 B8 L. t7 i& \3 P
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." : u7 a% [2 s- H! C, Y
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很好!去把它們拿出來，然後把電腦搬下來包裝好， / [; E9 f4 v/ C2 h
O$ b7 s7 l6 Y! S; t' ~) n就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . m( G( y5 h; A- D6 U0 k1 C
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ' b2 @( P C. I5 P f
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"Yes, I'm afraid it is." / f/ [/ M7 l/ Z. q* }8 B
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是的，恐怕是這樣了的。 " h+ J7 S% X! P' y
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 G5 N. l& u; i: h, U5 K, B+ k& R
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"Tell them you're too stupid to own a computer."
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" l/ I- H$ V3 \" y, @9 m就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
