Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " F8 Q' A B8 q/ X7 Q8 M3 {
: E# u+ ]) v J' {9 I"Ridge Hall computer assistant; may I help you?"
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4 }9 M2 i) l0 I0 b# sRidge Hall 電腦公司你好!我可以為您服務嗎? ' ~1 ^0 a/ r4 C- w
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"Yes, well, I'm having trouble with WordPerfect."
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+ f7 ~+ `7 R' M" X/ k0 W是的，我有WordPerfect的問題。 . b& C9 Y) C; u$ T
) L' e( H. s$ q T"What sort of trouble?"
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* g- u7 c8 k6 t" w% m您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 4 U7 n' W$ ~& \
& V3 R v# E6 b9 |7 T L4 E) ]我剛剛自已在打字的時候，突然間所有的字都不見了。 1 V a: S m7 w) Y' o. m
. p& U9 _/ o, N+ t"Went away?"都不見了。
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( G4 |1 c& }' U9 m7 r0 G"They disappeared." , A, c# n' Z0 v3 W8 G$ ]# @
7 n+ Y/ } \( ]它們都不見了。
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"Hmm. So what does your screen look like now?" `6 ^' b/ K% w' B7 `2 [
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." . x1 j5 ]* l5 u% E! O [: C' B
4 d( r# a, o) G" t5 m沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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. w/ i; x. a& \/ c3 ]螢幕是全黑的，我打的字它都沒反應。
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" V7 _) `% u4 e7 @' p$ G. W"Are you still in WordPerfect, or did you get out?" 9 E% `! ^& `* Y: C
3 n( O4 Y; V( L$ J* N% p您是否還在操作WordPerfect，還是以經離開了。 3 [* M5 }) b$ T& [' u- U# k
7 v# J% s, O# i8 ~! F$ k5 t" c( P2 W# [! s"How do I tell?"
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7 a+ U! v/ F' J' H7 a! ]9 X- G我要怎麼說明呢？ 2 U) A/ ]5 a; L' ^- v5 h1 |
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"Can you see the C: prompt on the screen?"
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1 b0 G+ g" S9 D9 L. l0 N. `你可以在螢幕上看到 C: 的提示符號嗎？ & ^( R% R; O! M
( a9 |: \5 J$ Q4 p7 q"What's a sea-prompt?"
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% t) \' k/ B$ \5 }# t$ ]7 v) }: l什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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9 s( W* }9 r4 o' O" s( E"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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5 C' D( k) a- |8 O"There isn't any cursor; I told you, it won't accept anything Itype." 3 Q2 g$ ?. `7 Z7 u( n
0 s) T: R; s" y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 `! n0 P6 q9 n! U2 `/ ~$ \' S0 ?8 g8 d
5 v( G3 U* ^$ [% s6 T"Does your monitor have a power indicator?" 5 M) W( h% J7 f' s1 u9 d
I0 U$ U6 R& \! O# ?/ Y- L" a, v3 S2 i顯示器上的電源指示燈有沒有亮？ 9 ^, x) D W6 a
`; `- G5 f2 |* \% ]"What's a monitor?"
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0 r7 }; `; p# Z# j( S什麼是顯示器？ 6 @1 t4 x* W8 R( H
, p; V3 n' W- f/ d+ `. w"It's the thing with the screen on it that looks like a TV. 0 ]) m. @% T6 S( \" ]
) B8 A6 J* \7 h7 q. d$ ?Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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?3 U% {6 O' [0 O2 d& e: `3 _, h有沒有一個小光點告訴你它是開著的？ $ R1 M' N+ J! ]' l
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I don't know." - \: T& m0 S' |, o, S
: ]( l t& d o5 }8 \8 z我不懂耶。 - R9 Y% L5 N6 I7 B
& A3 Z7 i2 O- T2 L# o8 p"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 5 i4 Z! Z6 I) @ S$ v" _. [
2 S6 a" |" w/ w4 c* R3 r6 J那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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^, B& d: Z( ?/ C9 j2 Z {太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) ]( ~# i# F: P% Z9 h
. j. j; f0 c* a& p7 ]"....Yes, it is." - K! f& P8 F! L/ e
/ E5 Q( N' b1 J% ?! |有啊! ' l1 Z# \% q" u9 q& a! O- R1 F$ L Q
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"When you were behind the monitor, did you notice that there were 1 W. Y/ }8 D2 i b, |/ v
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two cables plugged into the back of it, not just one?" % d" D" V( ~) P* {9 \. z
" l& s9 ^1 M+ }& g7 E% C. o0 ~2 L你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; _$ J- J* w$ ^5 b
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"No." " s4 m0 R; m( X$ e
2 P8 i" ^ z8 e/ R, \沒有。
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"Well, there are. I need you to look back there again and find
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4 x2 N& G/ V8 s2 btheother cable." $ m. \/ O+ {) a$ Q1 V
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." * c u- c2 U0 t5 H! o0 `9 l! N
2 B' e, S" w2 @8 ROK，找到了。 ( U% a( \8 y2 k2 {* {
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"Follow it for me, and tell me if it's plugged securely into R0 S9 J( j4 ~
! Q# b i" T- U) {' rtheback of your computer." ; ^7 j% M \5 z' K4 q+ F. D5 |0 w
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 [9 r, J8 E( \: G, y- _
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"I can't reach."
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我搆不到。
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5 @/ b6 L7 H) l, `2 s- _3 N"Uh huh. Well, can you see if it is?"
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9 \: }3 n& q* N& }: [( O% P- k嗯，那麼，你看得到嗎？
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: g& F, f5 ~: k, t"No." / ^0 u' Z, r a3 s& q; G
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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9 h1 f+ C% K8 e& {8 g! Z: ~"Oh, it's not because I don't have the right angle - it's becauseit's dark." * O: O4 R$ I5 S4 T
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喔，不是角度不好看不到，而是太暗了。 # F2 l- ]; Z# X* K6 i; ?$ o8 D
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"Dark?"
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3 c6 @% y' G3 t" P2 y太暗？
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2 L/ g8 r+ Z' _3 p: Y2 W) Z"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 , s( }8 W% c X' p+ L n
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"Well, turn on the office light then."
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# f! W4 s2 ^ `* j8 E6 v$ ?那麼把辨公室的電燈都打開啊。
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$ s b3 V" e0 l: d7 Q- B- h* q"I can't." 1 U1 S( G2 G5 T3 Y: Q0 W3 m! k
' |) _ ^6 {4 U沒辦法。
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"No? Why not?" : H6 ^: Y H# `$ B9 z( \
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沒辨法？為什麼？ ' O0 g$ q/ @; M; ?% t( }4 A ?, `
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"Because there's a power outage." * L/ u7 a- M( z4 j a
# v% ^+ H; y* g因為停電啊! # J2 H+ ?4 Z3 G$ a5 U" ^" i
( L) ^0 D& ?- O1 J& g0 o"A power...... A power outage? Aha! Okay, we've got it licked now. $ b9 u# w/ g2 b. w& U& w( @9 e
# o- z% A8 _0 |Do you still have the boxes and manuals and packing stuff ) ^" m$ ~: X; u! P
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yourcomputer came in?" ( t4 w4 i- B1 h% |. t) N0 Z
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停...停電？&#@!(& ，喔!OK，現在開始打包， 1 H- y( O [# n1 J5 L) v5 T1 S/ a M
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." $ I! F" H. y+ O& |4 _
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嗯，是的，我已把它們收在櫃子裏。 : q4 K- Q" Z- G( e0 S& T( N: O
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"Good! Go get them, and unplug your system and pack it up justlike 1 F; b; t# ?8 z7 L3 Z9 u
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ' N6 l7 J% _3 U3 e
, A/ P y: |+ i0 a2 G就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 2 t; H5 s9 X. s. d0 p$ t3 i9 O( K
+ f3 D: y. w% s4 y# X4 x+ o8 q5 H真的嗎？是它壞掉了嗎？ 5 `% E2 h F! F' z# G( o* H: R" @
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"Yes, I'm afraid it is." 5 F) N& {6 I: E- F+ Y6 F# } c
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ ~* t+ g) }1 w' ?4 W$ a$ u8 h; y9 ["Tell them you're too stupid to own a computer." , _5 ?6 Q9 F5 W
) T g7 T6 E+ M; m就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
