Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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# S( K0 I( w' m3 _1 B9 Z& C/ A"Ridge Hall computer assistant; may I help you?"
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6 l2 U$ I6 b# KRidge Hall 電腦公司你好!我可以為您服務嗎?
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: L1 m# }* o0 V# k: d4 {"Yes, well, I'm having trouble with WordPerfect." 9 v4 N' q; {7 g
- ]! c) i4 ?/ w6 T是的，我有WordPerfect的問題。
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"What sort of trouble?" ) Z$ b. t2 @, v$ f! {
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您有什麼問題呢 ?
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* F- ^3 k% q8 u8 j"Well, I was just typing along, and all of a sudden the words wentaway." + {% E+ z# R) l$ O# H7 f' h2 p, `6 a
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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( u; {' e( ^+ W- h- D2 X"Went away?"都不見了。 0 p/ g, P# \5 L- L, p
9 h/ x. Y. j& T; @"They disappeared." ' U { H( m" e+ G. w" n" n5 j! O
8 B/ X& p+ b8 Q5 X2 q+ e8 l它們都不見了。
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"Hmm. So what does your screen look like now?" 7 z1 e6 M! X6 X; o9 s7 y
6 m: v; u9 }0 c' v4 x3 R嗯，現在你的螢幕看到什麼東西？
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6 K7 Z- m% P& y% W# R2 k2 I"Nothing." * p3 o0 W# @4 J. v
) ~! S0 s1 e c沒有任何東西。 8 E1 D5 |3 x: h. K, T% z5 r
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"Nothing?"
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/ f- o6 c4 ?# t; {( Z0 a沒有任何東西？ 5 p& P+ ~5 G- a8 c5 r3 X: p) v* {
$ R& _5 {- q: u1 U% A0 t2 F"It's blank; it won't accept anything when I type."
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7 T, q" b y4 e: w i; H3 O {螢幕是全黑的，我打的字它都沒反應。 @6 L! l% H$ R
& r- R% M' r _( o6 ["Are you still in WordPerfect, or did you get out?"
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! I% Q- M# f/ L0 k您是否還在操作WordPerfect，還是以經離開了。 % h2 d" C1 d, [4 i" h7 ?$ }
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"How do I tell?" 2 X7 L1 `/ A; x. ^
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我要怎麼說明呢？ 2 q4 C5 X- D0 {$ p7 J9 @* V
4 f) F+ b6 p* g4 ^"Can you see the C: prompt on the screen?" / L$ D5 g( e9 q( K" ~+ s7 ~
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你可以在螢幕上看到 C: 的提示符號嗎？ " n8 u* x+ M2 o, [
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 q+ m4 [1 A3 z' g4 c" k$ n: r5 V
1 j+ Z) j. K5 k# ~, l5 d; M. y3 u"Never mind. Can you move the cursor around on the screen?" / d3 {. X9 z' |
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不管它了，你可以看到游標在螢幕上嗎？ ' i @0 A+ t. W" y$ _
& G6 ^( j+ ?4 J) i: n" H"There isn't any cursor; I told you, it won't accept anything Itype." 5 G* u8 u7 M* j* J! U
: W( R' H( Q; c1 e2 a/ {螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 ~' m# o2 ?2 i: F
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"Does your monitor have a power indicator?" 7 U- v3 h! G# d0 Q1 ?7 I
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" * F2 c+ \, h5 Q7 l" w Q8 b
' D! S5 D8 i; f- x8 A9 L3 z什麼是顯示器？ " o' w6 C: J0 a1 v
! _' i& f' Y3 L3 i. @"It's the thing with the screen on it that looks like a TV. 4 `5 Q8 Y0 ^) p: `" u# { W: l( {
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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% v2 a) s) @& I- f6 W有沒有一個小光點告訴你它是開著的？ - j4 Q8 |" A+ m' V6 Q
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I don't know." 1 d, h) Q3 N" c) ?" H2 T7 S* R
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我不懂耶。 0 i" n: A& A$ P6 |$ ?
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 9 d" i! H9 m9 |6 D$ U
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " a4 M9 Q5 j) b5 j/ C
- N7 \; c8 u; i7 r& H+ C"....Yes, I think so." ' O4 [$ I+ i* R( o
# D, B7 X. b( ^是，我想我看到了。 & n* g$ Y6 k0 Q4 a. K* m" t- V
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." d! D7 Z: [7 o. j* o! _) X
/ `) J/ w9 ~, g$ C7 x, f有啊! ! t6 ]: q# m1 k$ p8 Y& j1 @
8 T/ \ R6 ? ^' _/ G"When you were behind the monitor, did you notice that there were
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# i$ J& Y/ ~! c: O! D6 r( f( Ztwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." , I! w3 L0 G$ t8 j7 `
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沒有。 ) j- a' v2 i9 ]! E+ y# L5 Y
# u9 |; Q$ P0 b# Q/ E3 R"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 5 t" ^& O7 h" t6 O. \6 Y% u
- C/ R% {$ S' }"....Okay, here it is."
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OK，找到了。 6 w: Y# W d2 L& L1 h
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." # Y+ K/ s' R8 L" I/ s
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." . V9 S* W1 i; ?
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我搆不到。 3 a n# h2 i1 ~' a
7 ^: M8 c6 |- O) u- P: @6 ~0 |. _0 S"Uh huh. Well, can you see if it is?" , M3 A. ~0 T3 T- y- K4 Z
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嗯，那麼，你看得到嗎？
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' V7 E: `1 B2 d1 n"No."
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& h- ?& y2 p1 r2 h9 r# T5 s+ F6 f" m看不到。 * S) p! s1 c$ _+ v
4 e9 {- x3 ~3 C"Even if you maybe put your knee on something and lean way over?" 5 w- R/ v$ q$ P% N# v( O
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那麼拿個東西墊高，爬過去看一下？
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" p( z* \9 r6 f' C+ w$ d, T1 _"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 * A* b! s) \' G
. ~6 ] l' ^8 v; F, U+ U"Dark?"
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太暗？ - W; l( |4 ?: Q L
+ u: `# ?, x/ g: H"Yes - the office light is off, and the only light I have is " y3 d, R' b! J* A
6 {0 g: a4 u, |7 U. V& g$ fcomingfrom the window." 2 `9 {/ x. M1 ~
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 J0 {; o% p. G/ j+ j
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"Well, turn on the office light then." 7 ~1 P* c( |$ R! x# }& F' I
! T. g9 Q) Y* ~6 ]+ K, k7 q那麼把辨公室的電燈都打開啊。 $ u. _" A9 V3 m: f. y. ~
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"I can't."
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/ y% S- v# l6 j9 {沒辦法。
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"No? Why not?"
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; h1 X0 q% b& ]5 s! B7 J沒辨法？為什麼？
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"Because there's a power outage." 5 d8 y2 Q& C% m5 h2 ?
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因為停電啊!
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) {; ~, H( x+ c% ?& e0 S& r6 j"A power...... A power outage? Aha! Okay, we've got it licked now. / H8 }2 Y6 J# f
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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3 j& O6 ?1 z; h電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % o8 a( w4 h0 @+ ]" `1 K; p
& [( {/ W! B8 \) e"Well, yes, I keep them in the closet." 1 ~! E* r7 T( z( V/ M
4 H" ]5 m5 m( G4 ]0 u2 ?) h嗯，是的，我已把它們收在櫃子裏。 3 I% T1 Q: Y1 S, N
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 5 r# [: _" R5 \' d. o- F; B8 A3 t
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 9 M/ E0 ~2 m# J* c# x) p# h0 N
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ \; _' T/ M+ C2 I
* X. [% `2 e- b: O B% c"Really? Is it that bad?"
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3 }- E8 u$ C& }% c0 w: X( k真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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. D9 C* x4 L9 E, w是的，恐怕是這樣了的。 1 W% \% [( H6 \
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"Well, all right then, I suppose. What do I tell them?" * U* D' I+ m# E3 [( h+ O
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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. T3 P% F. ]9 ]9 v"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
