Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . W1 l: E7 b. w# b% x2 m
+ v3 ~+ s2 w7 f% m8 B0 M
"Ridge Hall computer assistant; may I help you?"
3 S5 N ]6 G7 L
9 m8 ]: V& } {7 D2 n. c' V9 URidge Hall 電腦公司你好!我可以為您服務嗎?
$ K% s. R2 w6 |
$ l% J+ S' p* _! a$ m! I"Yes, well, I'm having trouble with WordPerfect." ; y9 V5 Q! T# \3 e2 p
$ W/ A2 U5 @! l$ ^7 [" D是的，我有WordPerfect的問題。
: ]' D( N$ Z, D. k, w
5 X: c3 q4 O, \! D"What sort of trouble?" , r1 u$ a t! g4 K
1 o, Y+ q" [1 P8 _% x6 u您有什麼問題呢 ? # p9 N3 A8 S- B$ {4 {
7 F: p! t4 e4 I/ _0 O"Well, I was just typing along, and all of a sudden the words wentaway."
$ S! {% M4 X7 F8 \, W) _4 y* }6 N% B) D, e* C- W# \: |% M
我剛剛自已在打字的時候，突然間所有的字都不見了。
) i! H6 { v' x* ?6 `+ A' E
# ~& P" t' b4 G- m2 }"Went away?"都不見了。 . G* [! B/ ^, M. O& D6 ~
6 v+ w' ]2 ~/ B. [! h+ Q; E"They disappeared."
# V! U% j, |, w0 A+ @ B5 }
" h% q4 p& ?# F8 e# x3 `6 b+ U/ H它們都不見了。 * y( C& @8 I% c- V
" P; j- i i& l2 m+ O0 q" b& U' P"Hmm. So what does your screen look like now?"
$ P8 i% t0 T4 B. q6 O
& W1 [) v# ~' x; X1 A Y+ c嗯，現在你的螢幕看到什麼東西？ & z& p& b9 P: P& u" X% s/ B
3 W% t/ j# i) E
"Nothing." ' J5 C* s; u# F5 F( M2 I8 L) y
5 @6 \4 P# N2 t+ S8 p8 ?" _$ D5 j
沒有任何東西。 ' Z$ V! W, Q; {7 b3 c
, [3 y+ w! ^1 p8 N"Nothing?"
0 }, B( F/ \7 ?+ J8 z6 K8 d: n; q' X7 U2 }/ O' c% n
沒有任何東西？ & q1 n" ^1 p6 x1 e, F: f2 C+ P# Q
8 N5 }8 u4 _# A: z& c"It's blank; it won't accept anything when I type." & w0 W: F7 H4 n2 V* J
; D7 ~5 V! Z* p; |5 p螢幕是全黑的，我打的字它都沒反應。 7 P7 ?( x: H! A# T% |" |2 d
0 u* w6 P8 m; H" b"Are you still in WordPerfect, or did you get out?"
8 F1 Q7 ~8 S/ p+ ^9 K9 b* b
5 v$ _( D; {( E4 r& X& d9 l6 E您是否還在操作WordPerfect，還是以經離開了。
% i) J4 e2 T* j7 {. \3 }# E' a# w( r% F' H, y+ r
"How do I tell?"
2 T0 c) s6 I- W$ |6 T1 g% |! Z1 J. S1 n
我要怎麼說明呢？
- v! ^1 D* Q4 X2 X# q/ @# `, F
# |4 w& V; T" _/ y* Q: ?"Can you see the C: prompt on the screen?"
/ g. K& A, c5 f' q* \
/ o( n, ^. Y: |& ~你可以在螢幕上看到 C: 的提示符號嗎？ # T1 ^9 s k) c K. i- X
6 |- A4 v" A' b# I$ V" ?"What's a sea-prompt?" 1 w ]8 C4 m9 l6 H g: j4 K
E7 I0 t& r J% M# E# j+ n2 `
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
0 A8 h8 } z% z5 w
9 w5 _2 j3 T! g* l/ R# s"Never mind. Can you move the cursor around on the screen?"
4 B- f' S. w+ N: s, `6 a& G
: P7 I0 Y$ H! |; t9 J3 t不管它了，你可以看到游標在螢幕上嗎？ 6 z2 c i( d7 R0 o/ f+ l6 ^
# J* l1 H" r% r, B"There isn't any cursor; I told you, it won't accept anything Itype."
/ p- P t" U2 E' f( G& g$ J% m: w# \% O' T
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ ]! D0 Q+ }; I! o8 f- I8 m' p: a* d
( C6 X) k4 u6 u5 W) V/ v, n
"Does your monitor have a power indicator?"
& `+ o9 N2 Q2 `3 a8 M
+ z: i% q! X0 V- b c5 \顯示器上的電源指示燈有沒有亮？ ; I3 C* G, _% M8 @: z5 ^/ o; t$ D
% \8 [7 n7 w7 e N3 u"What's a monitor?" $ X' T( [% w' b: s
$ }6 u/ J- e2 F7 G% Y9 f! c
什麼是顯示器？ # X4 K' v( } S" {. |% \
3 ^* |7 h+ }; u# U7 }2 D$ J
"It's the thing with the screen on it that looks like a TV. 5 T" m/ @! F9 }! c$ W; q
$ v- \, C+ |$ n5 T+ tDoes ithave a little light that tells you when it's on?" ( _1 x/ m" v* ~
5 H) h- J& E8 t! R. A
就是那個看起像電視的螢幕，
$ y- H9 @5 Q3 y% ~9 G) g0 @- l
, P6 t! M0 {+ L. o2 k有沒有一個小光點告訴你它是開著的？
4 C' h( S: S( ^. m- {3 J
# q' N" _$ i$ S$ l; A hI don't know." 6 j0 K7 ]. T3 [) A* f( i3 k1 Y
( i: i8 I; Y$ Z* N
我不懂耶。 ; ~3 Y1 r0 C/ U, q) t4 i
0 z" N& y3 g# n) s2 Y& y: i"Well, then look on the back of the monitor and find where 1 L( u' h7 F$ A( g2 H
% ?5 V" _) z+ C1 ^the powercord goes into it. Can you see that?" 8 B, |5 e0 E+ f) }0 `
* h( P% T) `9 \那麼，你能不能看得到顯示器後面有一條電源線接在上面？
/ [; d+ R/ X, J$ X. q( J4 ?% P
- |) c+ a5 r x" M+ m1 B"....Yes, I think so." " L/ z3 R( j3 r; G3 [2 W
" o( z6 A) X1 \& r/ w
是，我想我看到了。 % A; N# V! o8 S8 w) \" Q
- F4 B; i3 Z; x/ y
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
& z6 X# q4 [6 ~9 C' f6 }
1 b. l8 L( P) r0 I太棒了，沿著電線找下去，看它有沒有沒插在牆上？
& m0 i7 S" J! N6 e1 @& h4 P Q6 u9 H' \2 b D# X
"....Yes, it is." ; k4 K* S. r% R+ i
. `+ s5 c" U' N! @
有啊!
7 [: X) Z( u1 A0 l, l, R3 c: g L5 @0 j9 `6 B1 d u% ]
"When you were behind the monitor, did you notice that there were
' G$ k5 s3 y" b7 o) c* E) @8 I
1 I4 {0 v' H' F& h* atwo cables plugged into the back of it, not just one?"
4 ~8 \ F$ |0 `
0 u% u! r* i |& d8 Y5 |8 k你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 J) d8 }2 c3 V. I/ F6 |3 @
0 l/ ~% U" c, A8 R9 P0 i, G"No." m" b4 u$ t9 _" z* M% p/ k" y5 O
4 t$ {! D( F$ u# F2 T沒有。
, _6 \$ b+ `3 }1 X, z
. [& d4 \/ p" H* K3 h$ v"Well, there are. I need you to look back there again and find
3 X+ v0 U: ]5 a+ s2 A a2 a# X# ^/ o
theother cable."
u! [2 ?. J( d l; X6 U/ i9 v" g# |' h- y
就是了，我要你再到顯示器後面去找另一條電線。 / D" D$ s7 a0 j
; \/ Y, G9 v) d0 b3 U
"....Okay, here it is."
' L# l( ~7 W% C; k3 W" z8 w" P' ~! t, y- W, x; Y
OK，找到了。
. C7 M" b- T, K% d1 n; B i) S2 v
' c0 c8 p7 y3 ]8 F- _"Follow it for me, and tell me if it's plugged securely into 5 h3 o# ?2 Q) H7 n, j
; D4 C! ]- K! Y, d: N6 vtheback of your computer."
7 ]* x& s& j' u) t" B7 X' O* w: {5 `+ V
再替我找下去，告訴我它有沒有確實插好在電腦後面。 / ?& S7 A9 ~$ m0 |
) a- W0 e' H5 ^ Q"I can't reach."
) M% \/ E( n$ S- F0 O# V! ?
- B, R7 d1 c- k* K. _我搆不到。
+ ]9 {) L/ Y. U# Z/ V0 H! S5 D. {# T, r; f
"Uh huh. Well, can you see if it is?" - Y9 V' W2 q! v1 f5 D4 O
7 x0 x" j7 C" b+ E! d
嗯，那麼，你看得到嗎？ % X7 B1 ^5 l( W
9 o1 M4 k/ ?5 d3 B! D
"No."
8 T1 }9 V, ^8 W. Z( a9 U( i: l4 c- ?1 K
看不到。
: ~* ^- b9 E j. Q4 E; n, T$ f, @8 L Z/ \8 J o4 L8 x9 A
"Even if you maybe put your knee on something and lean way over?" 6 V0 D7 _2 k2 ~
2 r0 X" c; E- o3 R8 i" W3 i7 Q那麼拿個東西墊高，爬過去看一下？ & M% F5 \+ q2 _6 T# M- T5 H( X3 m
- W; Z1 |* d7 k6 k% Q( m- p _9 a
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
. m3 j: Y, t, Y e( i# h4 q) T
2 W( D. x4 V3 k0 ~喔，不是角度不好看不到，而是太暗了。
# d7 ] \ ?! d9 w" t2 ]! U4 [) ]
7 t ^( t; D# U& }6 |" [% O0 X"Dark?"
& V7 ^$ q- u' ]6 s) q( J& C: X" K* j
太暗？
$ Q' N& K- x/ T, _$ c0 n2 ?" U, R( I' m X! r7 J
"Yes - the office light is off, and the only light I have is 5 U4 t$ {/ j d3 a* O6 I( r( _
Y/ q4 \6 l3 u8 h
comingfrom the window."
9 i9 J5 [( s1 [
% E' @3 F* |, V; G& t4 T. ?是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
! l$ f# L+ e& x, m# R |5 H9 c& b+ i0 n: L. ]0 f- n" z
"Well, turn on the office light then." / U) S, I# W8 L1 q. n
9 L# k; A$ Q: W8 z) L9 F
那麼把辨公室的電燈都打開啊。 7 E1 z- M/ p4 ?* h
/ A" E. _/ Q% L" I+ e/ x- ^"I can't."
2 m" n# |! E* s
5 x6 L$ V2 ~! O5 u& }$ q沒辦法。 ! L! k- Q: ?. k1 \
8 F4 U% g' U( X8 {+ ^% L"No? Why not?" 2 A! ?. I# S- {, l
4 e( \5 }" M# A
沒辨法？為什麼？ * U: K0 o5 @9 ^* [3 X5 e
8 c/ [9 A1 |* j7 [& f3 Q"Because there's a power outage." % j& ^5 Q2 i; O4 @( S" o) u; ~
. P' Z. i6 s( O4 H' c+ t/ M9 x
因為停電啊!
; M, V, Q# ]6 k6 y4 \ T% g+ \+ |3 \0 b4 H7 S0 R$ X! U8 K
"A power...... A power outage? Aha! Okay, we've got it licked now.
( z4 X8 X$ z% E7 X* u) A- \
; f$ ?8 p0 y: M. Q7 mDo you still have the boxes and manuals and packing stuff
8 D& M2 x5 A& q9 ]% t( G: S2 d- l* ~" a, d4 r- g, [% b
yourcomputer came in?" 6 M; N) \$ W$ b) n/ S) J: ~
9 c) K/ [0 K% ]
停...停電？&#@!(& ，喔!OK，現在開始打包， ( m9 W% u6 ~, p
7 \8 O% w+ v9 U {4 J+ S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
$ I7 E3 f/ E. K# I
Q: ~4 A: d% r4 C: t' n& H u"Well, yes, I keep them in the closet."
q) J5 h$ `. x: V( v
* D7 z: \6 F2 g& \$ R嗯，是的，我已把它們收在櫃子裏。 . U- v( E4 Q' A( z7 M
% \% r" Z8 T: l0 E"Good! Go get them, and unplug your system and pack it up justlike
( j) n, \- @+ E3 Z1 a8 _1 l( w6 W% G; l( d Y( |
it was when you got it. Then take it back to the store youbought it from."
, K. R" V" l% W! T, Z! {3 V0 f$ H% u) K( [; |. |5 `+ K
很好!去把它們拿出來，然後把電腦搬下來包裝好， ; n6 f3 {" r# n
' H) U H4 O' B! z/ k7 ?/ E9 R" i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
/ U) {, t9 ~( T8 w7 I9 \0 L
( u( V( W% D; {"Really? Is it that bad?"
: \+ n: F2 x2 _
3 `+ a( r% h7 j8 O k& _真的嗎？是它壞掉了嗎？ % g* X' v2 Q' T* H7 h) g4 |
$ N# T2 q* V, A# [6 i% {" N, ^"Yes, I'm afraid it is."
0 k) p% ]3 G+ z3 c
3 P: v7 P/ r5 W8 B是的，恐怕是這樣了的。
+ b6 i P/ Y4 C* L% c9 a
3 i/ R j1 y- T: }* S7 A"Well, all right then, I suppose. What do I tell them?"
: u' p2 O9 c- b5 V' a! `1 \& O: ]9 _$ i" u8 h5 b5 g* ]
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
' o' V6 y/ m% N4 H
+ g+ E; ]; l1 E' y4 I9 I8 W"Tell them you're too stupid to own a computer." ' Z8 h a: M& P% u- c( f
6 ~" S. r+ J4 y# h就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
