Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 q/ X3 X. _' d2 f0 X
5 Z/ a% D+ J7 u8 q"Ridge Hall computer assistant; may I help you?" - [6 }% K _4 `: j+ |
u1 W3 v" Z7 F3 C* PRidge Hall 電腦公司你好!我可以為您服務嗎? * |$ a7 }7 J$ Q ^
# V, i2 H, ]* ~& t/ A3 |"Yes, well, I'm having trouble with WordPerfect." + A# Z% ]1 ?/ j% b3 H6 a2 W
: `5 J+ ~* H. \' V" |是的，我有WordPerfect的問題。 ' p/ ^" Y, B4 H& U
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"What sort of trouble?"
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3 W7 |3 X7 R3 L. x+ F" I; L您有什麼問題呢 ? * C& o: g# ^$ C" |: ^7 X/ t- U
- b9 ]8 }/ d# s"Well, I was just typing along, and all of a sudden the words wentaway." 4 W3 ], @9 m/ h0 D
: G- }( @; ]- M9 I5 l H我剛剛自已在打字的時候，突然間所有的字都不見了。 9 \) S6 b; c( A# \+ T ` A& o
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"Went away?"都不見了。
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$ c8 N: `& P6 F. h) O"They disappeared." " F8 o8 Q! \; ^+ S2 [
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它們都不見了。
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9 u7 g. P) j, h1 e3 e- C3 M7 }"Hmm. So what does your screen look like now?"
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~& V$ C1 v) Y嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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4 C6 Q! R7 f j5 U4 R8 T* m沒有任何東西。
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; x7 q* x" r, @) j" V"Nothing?" - s. m9 u2 V: e; F" n/ Z
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沒有任何東西？ 3 y8 O! M: G" {$ x
0 F: W4 P0 Z% T"It's blank; it won't accept anything when I type." ) g$ u9 u0 C- Y+ v: G/ a
3 x' X( U; `; w3 w/ {4 V螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 / f5 Z/ {8 V; w7 E
% y* b3 g& v; p2 X5 r"How do I tell?" & R9 W: ^- m5 f! \; h* @+ x
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我要怎麼說明呢？ $ _) i9 t5 w: `- W# w
8 ^' j" D0 i+ }) `$ n"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 9 |) g' @" y8 ~% U" `
" x# ?" k5 i b* R; m"What's a sea-prompt?"
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; _4 \% d: A# e v6 `- P什麼是 "海的提示符號" ("sea"=海，和 "C"同音) a7 g: Z6 K$ J7 S$ V6 v( ?4 J% D
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"Never mind. Can you move the cursor around on the screen?" ! C. i/ S- q" Z
1 t: h7 u& o1 ]. [1 @! }$ ]不管它了，你可以看到游標在螢幕上嗎？ & D2 g% f" c0 @' J
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : W- V# U3 g* K5 q
2 @2 m: i# c3 N: m& p" V( A"Does your monitor have a power indicator?"
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6 [+ }$ M4 m, g1 P$ G( }! @顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" , q7 T) i0 t/ M9 h3 J5 O
$ g/ x G2 s! i+ @什麼是顯示器？ ( M. t$ @" h: n' ^1 t
4 L/ a; a7 f" I' k) {"It's the thing with the screen on it that looks like a TV. 0 L7 [& B, l& g( k
+ b l4 l) `" {) x% oDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 6 V& `- J* v# x" U3 [$ }( r/ Y U% c
+ L! L7 n* u9 V+ J' [有沒有一個小光點告訴你它是開著的？
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I don't know." / s* q' @% @, n- T: ?+ c
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我不懂耶。 ! o: R: e+ r! t5 N+ Z8 z; q
4 E5 s0 o O K$ b7 L"Well, then look on the back of the monitor and find where
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6 e( U& s5 h3 ]+ b, T: |+ Fthe powercord goes into it. Can you see that?" % e. V" L: M& B [, A# j
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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) k ?4 J& m# K& O; P, F"....Yes, I think so." 7 X, B- |9 Y' H# `7 ~& Y( `; f8 |
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 n. a, c& q) e2 X: C# R+ E
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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7 P! @4 x8 [( q( ?; q4 W4 ~"....Yes, it is."
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/ @! Q2 ~7 J/ n& ?7 O) O2 L. Z有啊!
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"When you were behind the monitor, did you notice that there were , n) s* V8 p" x3 _
2 ^$ {2 [& y/ o7 [two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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9 m1 C! I2 S ` \7 w0 K"No." ; I! y# C& I! D, b' |' x
+ D- o6 A$ J1 ^ ~/ n* R沒有。 5 N) l. h' \) ^$ r+ V9 g
' q! N$ f1 h+ c/ o) @5 r! M$ A"Well, there are. I need you to look back there again and find
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theother cable."
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3 s' {! }) {; F8 n; ]就是了，我要你再到顯示器後面去找另一條電線。
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3 {* H9 x# C* H"....Okay, here it is."
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OK，找到了。 0 T6 W7 O9 K) T7 T; k
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ' C, E: Y3 c0 g3 s2 j
. V( G. `! l! h) [* r再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- H* ]* }! v+ ?+ g8 C9 p"I can't reach."
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& h& l4 B2 T/ v$ k( z- C我搆不到。 ( ^) H0 m; q3 Z7 ?
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"Uh huh. Well, can you see if it is?" 9 F% M7 l4 C7 G' ]
1 }$ Q% G t: L7 m1 ~8 u- R嗯，那麼，你看得到嗎？ 0 P& o# K, w& Y v# E- G
/ m4 l# X- f) |"No."
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# v4 q' F" j0 p4 s8 W看不到。
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"Even if you maybe put your knee on something and lean way over?" & ]9 J# H+ [6 d5 [; p/ |' K- j
* [4 _8 t% a6 ~2 c8 T9 \& Y# F那麼拿個東西墊高，爬過去看一下？ 5 L- g! P) u* t& Q, [( J
0 q; u2 s. l- K6 [" y) ]"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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/ p& [ c4 j c8 ?# }喔，不是角度不好看不到，而是太暗了。 : N, l; N) ]8 w! U( R. K
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"Dark?" 8 t7 w7 G. U6 g V* K' [1 o
7 L7 D S) i% o, V: N! F太暗？ ! g ^( `8 A0 f/ Z7 Z1 i
1 ]4 q4 O! K$ ]- O# `6 P"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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7 m! h# G8 V* e/ h* Q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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; u! ?( m9 J; M/ y) G! v) B9 l"No? Why not?" u/ a2 h6 N# j
( x0 e% j5 s& c8 @5 {8 N9 k4 F沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! # ]2 }4 r& Q! u3 v
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"A power...... A power outage? Aha! Okay, we've got it licked now. ( ^' t) z |+ p: `$ j
5 B5 D( I; k2 E" I: ?Do you still have the boxes and manuals and packing stuff
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6 N* \8 ^/ L& F4 O5 k& ryourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 3 W# [5 M# L; ^
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 a& F. H* ?4 y* W$ F* @2 T
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"Well, yes, I keep them in the closet." 0 F( ]7 v7 Z4 ~& S' h' x
6 U2 |4 \* @) z) C# n+ S9 e嗯，是的，我已把它們收在櫃子裏。 ! a' q: v; n/ v1 O0 \) N$ s6 o
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"Good! Go get them, and unplug your system and pack it up justlike
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! b! {; a9 Q/ ]5 P& nit was when you got it. Then take it back to the store youbought it from." - r8 A; h: f7 Y# @3 M; f, E
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 p9 K) I, f' f9 R1 w+ _$ q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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7 l) R+ P2 w; }0 I. U7 ~"Really? Is it that bad?"
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' R. X* j' Y) `& I- e真的嗎？是它壞掉了嗎？ ' ?$ s9 i' m6 M! @8 y s+ k& d" ~5 ^
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 p" N* g; A* N1 [- j( t5 W( A: h- I
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"Well, all right then, I suppose. What do I tell them?" / T0 z1 t0 i) G j6 @; M
1 w, G7 z# I& ]0 p. E喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - Y0 e7 V1 \7 ?
2 X' n9 u+ n' _$ R1 f' K+ u' i- }"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
