Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 J: l! Y. s# v i b
2 L) }; }) E& B$ |, J% M ["Ridge Hall computer assistant; may I help you?"
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" }6 X! @& E- G3 dRidge Hall 電腦公司你好!我可以為您服務嗎? . R" o8 m& K# R4 B# }1 k
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " k4 L3 |, L- q
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"What sort of trouble?" + C1 U) b1 {* U& J$ Y- e
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 i/ {0 f5 o+ U5 {8 K. r$ @5 |
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"Went away?"都不見了。
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5 P+ s- [* S' C/ L l"They disappeared." / O4 a+ H8 }( q+ X% C
" J# w" L# b0 @+ U6 \, H+ c它們都不見了。
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5 d6 v; Y1 `1 D3 ~+ H"Hmm. So what does your screen look like now?" . ]+ L& K' ]2 `" s* t
8 {, G7 @0 w5 d* h" l( J5 g; `, |嗯，現在你的螢幕看到什麼東西？ & p9 C0 ?1 Q, m2 `; j! M+ a3 z
) g0 |# K$ J/ ]0 H7 {"Nothing." 4 f# x4 I' Q$ U( R
% Y( v0 q9 F0 G# I( e. H沒有任何東西。
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% Q! z4 L1 w" Y6 j3 u- v% i"Nothing?"
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0 {' X$ l. b$ p2 X, D( b沒有任何東西？
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) v- M% O" l3 G* m" I" J8 ~"It's blank; it won't accept anything when I type."
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3 m8 R" f) O- j0 A; r螢幕是全黑的，我打的字它都沒反應。 ( w$ ~/ U$ M0 N3 s9 y3 e6 I
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"Are you still in WordPerfect, or did you get out?"
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- n5 F+ |/ }2 f您是否還在操作WordPerfect，還是以經離開了。 ! M/ n( n( E& O) ]0 B( b1 n# D
& q. k4 q: r) i! P" ?"How do I tell?" # O+ @: w1 L5 Z* Q A$ x5 ]4 l i
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ . Y; {6 P2 q( m6 e' l! ]2 r6 ~: E
6 G1 X7 F4 }& U8 F5 C- P; _3 g& Q"What's a sea-prompt?" 2 b5 O# h# w8 B' g# P v
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & B8 Q- K& W! i2 K% y
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"Never mind. Can you move the cursor around on the screen?"
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1 w& j5 q) ]% ?; O% P$ ~不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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8 U& A& p/ {8 j& q) G3 `- f, e+ f"Does your monitor have a power indicator?"
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- U4 H/ I0 n: S% ?; O1 y) `; W) x顯示器上的電源指示燈有沒有亮？
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8 ^7 a, q. U' k* h7 m5 ?"What's a monitor?" ; q- k# _* L1 C. l; n% p
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什麼是顯示器？ # |* Q0 {. R8 A6 V3 ~( w# Q
& T1 C; ]& L& C! [. k"It's the thing with the screen on it that looks like a TV.
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9 F( {. _. R# N% t: q, @% z3 H" IDoes ithave a little light that tells you when it's on?"
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- @5 V+ { t% M4 d( a1 Q就是那個看起像電視的螢幕， 3 M2 P$ D# a- {, E1 d0 ]3 ?
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有沒有一個小光點告訴你它是開著的？ + f' v0 r4 j- h0 S: ^. q
" q# g v) f' i S; W3 NI don't know." % |$ @" u% B* C+ _% o
~+ n" Q5 _6 Q# u; H0 F( Q/ z' Z我不懂耶。
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( h. x, \& h+ ]- A! O! y"Well, then look on the back of the monitor and find where
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* w% u3 N: w& h& L' n7 othe powercord goes into it. Can you see that?"
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% S2 }& |$ T* H% I9 \2 p那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) H5 D$ V7 H, W) _* P
) |; @; R& i% C+ m% f( ~"....Yes, I think so." ' p+ P1 I; d( p! r; E% ^' P m
7 [$ \6 z$ u( T0 M* L9 m* X: u1 F是，我想我看到了。
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0 }- [; n7 X0 {"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 B# P- L" j2 W8 _ z0 u" E2 |- O
& D- C! v; U( X) p& Y# g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ w R' c9 k1 }" y* s$ t
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"....Yes, it is."
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有啊!
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# Z2 K$ ^# e* O6 p; f4 k"When you were behind the monitor, did you notice that there were
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% ?- i- M& f2 vtwo cables plugged into the back of it, not just one?" * ?( q7 U' x% }+ _: Y
2 ?) g* g3 x) O8 O& u2 f' ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 6 \7 `& `) L, d; b0 d
8 S, Y% K' V. z* E8 n- s"No."
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沒有。 : ? Q8 v6 A8 i9 W" p
8 D( f/ J8 p. P8 L; ?# E"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 * o( Y" S5 E4 R" {+ b8 h" Y: F% V
$ R9 n+ W) m+ P" l# Y _"....Okay, here it is."
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OK，找到了。 / b' u- C# E, L5 E
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"Follow it for me, and tell me if it's plugged securely into
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; b( t% \+ G2 C/ x# _theback of your computer." 0 f5 N8 Z3 D; }7 s- V- N" }2 D* M6 u
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." $ `% e8 e0 g! l7 a; g
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我搆不到。 ( [9 \" {( l+ o( v6 \' ?
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"Uh huh. Well, can you see if it is?" 0 i9 R+ p4 r0 m; T2 Z) O
" c) c- e+ ] m3 T嗯，那麼，你看得到嗎？ ! |$ k& Q0 o* c; q+ }9 J
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"No." \, W- C' h/ A/ a6 ^( u1 h
- `' o( y' n [8 H+ r- a, k看不到。 8 [) x2 i+ N7 B6 T9 e
7 s/ S l8 k* ]6 Y( F% ?"Even if you maybe put your knee on something and lean way over?" ' N6 q( ^: @8 Q1 @# Z+ b0 I; p4 e
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那麼拿個東西墊高，爬過去看一下？ - U/ y* \. n9 S" K2 {. R
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." , S3 H# Z! ?* k. P3 w
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喔，不是角度不好看不到，而是太暗了。
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) j* N1 q8 ]" d" \$ C; o; \"Dark?" / J: l/ j6 Q: i, C" k( `' O* Y; g
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$ s) V& n3 u* Y! a8 C"Yes - the office light is off, and the only light I have is 8 d! }- Y! h) U/ P4 M$ R6 E2 a
% F, x( |8 b* {! v2 Hcomingfrom the window."
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& o0 n1 F g% L. \( S" Z/ [是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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8 r5 c2 \- d4 P2 X那麼把辨公室的電燈都打開啊。 $ D9 }9 \1 J% q% E$ J
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"I can't."
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沒辦法。 7 T' G) Q8 z& s# [; E
% L1 Q- D, W: o"No? Why not?" 0 j, z! Q! l! u# Y9 I0 R8 v0 z
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沒辨法？為什麼？
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"Because there's a power outage." " g# I# V& [9 \6 Y/ W' p
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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1 K6 t+ @8 n5 i% T H: rDo you still have the boxes and manuals and packing stuff
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$ d+ J) I' }' t- H" T: z" syourcomputer came in?" 2 y# Q3 \; l: P2 ^6 k$ [. ]
: D# o8 C6 D3 ]! F4 a7 n" z; A停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' l' J% i! V, A! O2 U
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"Well, yes, I keep them in the closet." ! Z- q' k* `9 W8 r
* e. y8 f3 [. b嗯，是的，我已把它們收在櫃子裏。 - Z8 w9 P8 ?# K1 Y/ r; f
4 K2 r- x0 c' }4 d- e8 c"Good! Go get them, and unplug your system and pack it up justlike
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" z7 t7 U6 i( y, X2 n# _2 Kit was when you got it. Then take it back to the store youbought it from." - d+ ]5 o6 c2 X$ }( E* e! ?
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , F' h1 n& l0 p! z
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % _9 P$ Y$ h) X# O V
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"Really? Is it that bad?" # m1 s7 `2 |: F6 [4 E. a
0 D" \) _' e% g7 N真的嗎？是它壞掉了嗎？ ( h: O, t+ J/ [$ e) P/ O+ A
! P+ b. S+ L$ R7 O2 P, o4 u"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" - i* }9 A. r( v& }4 n) o
& V2 J) M' {* |5 o& Z( P喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 ?, ?( X2 s |" l: k* D
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"Tell them you're too stupid to own a computer." ( J/ M' d3 K! {7 _* d$ ]" l
* K, Y% C; G! O! Z6 s" o q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
