Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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: V9 ~/ O9 E. @8 o! A2 ?# CRidge Hall 電腦公司你好!我可以為您服務嗎? $ b* Y2 _% g: h1 @
( m3 ?& `& R" c* Y5 z* U% i4 G+ m"Yes, well, I'm having trouble with WordPerfect." & e- b4 B! n. W5 B
" V6 X; \) v9 e/ s8 s4 e# q是的，我有WordPerfect的問題。 6 d u9 ]2 a7 a
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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5 @) d! @$ Z# M我剛剛自已在打字的時候，突然間所有的字都不見了。 " k& j4 K9 o, c
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"Went away?"都不見了。 / {$ Z) ^! ]7 o3 D4 M( y9 y
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"They disappeared."
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- X4 F9 d' r9 u* I0 ~2 R它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ * b2 k- u$ a0 u, N6 K9 Z
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"Nothing." 1 c9 c; V: m6 o0 E
& B+ l6 b5 z+ N. Q2 U沒有任何東西。 ) g. Z) _7 V9 a# z6 I) K
5 D7 L' B: S* h: z D" d) r"Nothing?"
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6 V5 J: ]- w6 b* @5 E沒有任何東西？
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"It's blank; it won't accept anything when I type." T% P7 n5 q- D/ i" B( M
' W$ [8 f7 r( l2 V, E& p螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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1 l ?! S% t# } p/ f1 h您是否還在操作WordPerfect，還是以經離開了。
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, O: K( ~$ l) q# V"How do I tell?"
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# @- V1 t0 y4 P6 D6 H我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ * P/ {4 r! R; P- S; k& f
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"What's a sea-prompt?" 1 l( o# r, \% i# I9 F, h* b- r
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; S. N* o- O4 G" G
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"Never mind. Can you move the cursor around on the screen?"
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8 Y' V' E9 ]& r: [8 q) e5 Q不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 p+ \! A3 B$ R8 O( u
8 r3 ]1 ?+ m5 C% z+ @9 }4 Y"Does your monitor have a power indicator?"
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4 J/ C: y; ^5 W/ s顯示器上的電源指示燈有沒有亮？ / F k: D% a* Q! \/ d
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"What's a monitor?" 2 F# M6 B8 q- K1 @1 g4 j
0 \+ F; W& k) d什麼是顯示器？ 1 ^' q, k2 G* Y" f9 |
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"It's the thing with the screen on it that looks like a TV.
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( A3 `+ _! F: w. i7 }Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ; E9 o/ {) B" n# I2 w4 G$ t
1 P7 `9 h$ T. T- b有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 8 F! v/ i" r* K+ K' J
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"Well, then look on the back of the monitor and find where 6 ^1 |2 p8 \0 _: a. `. x. m
2 ?8 F3 i* n9 e Fthe powercord goes into it. Can you see that?" 9 ?9 h2 e M2 K+ z5 b
; h9 v. c* T/ ~. f那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 8 L4 ~, K, R0 e4 e
" J( ~$ x# A1 E q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " O/ w o' Z1 H1 ~
+ ?/ d5 T# F" u/ h ]: m1 Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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B& Q. g3 f, t6 a' h) Y"....Yes, it is." ; P; S4 x& O0 P G* V3 _2 G7 W
; Z5 A; Y& d( e0 B有啊!
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"When you were behind the monitor, did you notice that there were 4 f7 L0 R, M, E9 Y: y
! m# s$ h: F$ Ktwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - p) k2 L% R H5 v8 c) A$ c
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"No." % a$ V' t" V" y. ~' d& u
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沒有。
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+ j( h/ W3 e1 c1 n"Well, there are. I need you to look back there again and find : S9 p7 S6 a# |' [; O$ \% I
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theother cable."
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, u+ M: f2 ~4 c5 `* e( |就是了，我要你再到顯示器後面去找另一條電線。 8 ~% D) J1 U7 \7 w5 j# _& E3 W( V
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"....Okay, here it is."
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& s0 [" t; ~- u1 a- M% }9 FOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into * C; s9 A6 i) k% ^$ I
1 M7 [$ F. G: f( S! F% Ttheback of your computer." % {4 A9 K% J& w
$ x6 [; `" W- X1 s再替我找下去，告訴我它有沒有確實插好在電腦後面。
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1 M) c, [5 x5 J0 C0 C D7 o"I can't reach." T: }, ^7 M* D( c2 L
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 6 \9 U" y$ M6 u/ Y% C$ J8 C
& L! N* C( Q5 ^6 ^. n"No."
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. v* _- O% o$ @0 K看不到。 " H% h7 W' m. Q& }# V
( i* W$ v: g+ n4 ^"Even if you maybe put your knee on something and lean way over?" 6 g6 @/ f' q1 t
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." Y4 z. f# ]! }$ O% |. o$ Y7 y
& B) V- A7 n$ o7 @9 Z# {喔，不是角度不好看不到，而是太暗了。
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4 _9 ]8 V5 ^# `$ }1 c% O, V"Dark?" . L S8 r, L) y8 |/ @( ~
) d/ E( b H+ D) m1 U6 n* W太暗？ 5 B5 r0 v5 n2 g) J5 }0 h7 \
9 s$ s# I/ Y% @1 e; v"Yes - the office light is off, and the only light I have is 2 o6 y- _; G! T {& E2 k" r ^
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 K" p" g- z3 ]. r3 x# r
+ X, V/ C7 i- H: s, C5 E"Well, turn on the office light then."
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: `8 w w8 D0 R( Y' Y; [那麼把辨公室的電燈都打開啊。
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" w( A1 m0 m% N0 } D5 D, M"I can't." 9 Z7 h& x, q8 Y$ W( P1 w
9 t: p* u- D7 P0 J沒辦法。
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"No? Why not?" 1 `' z* Y9 }5 U! q
7 B- e$ W! m9 b6 ~! i6 l沒辨法？為什麼？ ! {% v( D0 r! l% W2 F2 I
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"Because there's a power outage."
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* N# \' r# N( f- j) ?% f因為停電啊!
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1 u- D% I' z' ^3 [7 R1 Y. F4 x"A power...... A power outage? Aha! Okay, we've got it licked now.
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5 ?6 c' k, R: f) @* r! nDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 7 o# U6 r% G8 L0 A& W
2 s3 n6 j1 S# V3 E( J1 K: V停...停電？&#@!(& ，喔!OK，現在開始打包， ' o7 h. t2 ]2 i8 N
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 i- Z' V% P8 s' g, H8 K+ k
, }0 w; z, ]+ G/ g) f+ Y+ B' b"Well, yes, I keep them in the closet." 2 T. z. T; z2 W; I- Z
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嗯，是的，我已把它們收在櫃子裏。 1 \$ n1 z$ W2 P; p. V3 V8 i
6 n1 ^. p% Q+ n+ `, K: ?"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / C% o: d( L3 g6 K8 M
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ t9 {7 R# v$ w8 z# g, ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 G5 _# r: v/ U- w6 d
; ?( F2 j- Y! X- y% S9 H"Really? Is it that bad?" 2 k: T- M$ U( B1 ^' R$ d9 A
# }, }- ^3 J/ x6 Q; a7 R真的嗎？是它壞掉了嗎？ " v4 u% ~6 u ^! j2 W T
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"Yes, I'm afraid it is." ( v% L8 p0 s! a1 _+ _
?$ T" j+ h, v( R" s% h& A是的，恐怕是這樣了的。 4 r# p: N: [ b J, f, I
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"Well, all right then, I suppose. What do I tell them?"
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& b. K5 e# O: H3 s! f" c% e% O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! t2 U# @% V1 P$ C/ G
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"Tell them you're too stupid to own a computer."
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4 `8 v1 }: A6 q6 A/ e3 Q( q6 R就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
