Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 d. F% d0 T9 t1 M3 u
; N- \! O& M# q5 L6 m"Ridge Hall computer assistant; may I help you?"
4 a) ~- G4 S: U! T3 `, L o+ H' t% w# o/ e3 L' n
Ridge Hall 電腦公司你好!我可以為您服務嗎? 3 D6 ?& u* Z0 g- ~8 k5 b
& c& ^3 Z* J2 U; F1 \) F( G
"Yes, well, I'm having trouble with WordPerfect." 3 ^) ^! A2 r/ P
% E2 ?" _ s6 \" B# ]1 K是的，我有WordPerfect的問題。
+ T6 w% L( `2 k, p: K8 ^
. Q4 y1 A$ T$ F2 i, x8 L"What sort of trouble?" & \: H7 T! Y, I$ x3 c
; y$ b+ Q; Q1 C5 i+ [& D! l5 N* D您有什麼問題呢 ?
7 M5 R; P M0 q: m8 K( x5 H
8 `5 s ~, w: b# f9 M"Well, I was just typing along, and all of a sudden the words wentaway."
. o1 z) \& ]) ]" T2 p
0 n2 G! j! n Z% |0 `我剛剛自已在打字的時候，突然間所有的字都不見了。 & d! O" d: ?! u- b Y
8 ~$ }7 V ~ A7 Q8 ~
"Went away?"都不見了。 5 b& l5 f q6 i: v) V5 F/ ~
6 a$ u5 M6 _; a! q: _
"They disappeared." ; n% [: k6 X/ q/ C9 l
, x8 @! ]4 ~$ v6 T: D2 v它們都不見了。
) w! \! W9 H. {# \6 ?: L% {
5 c& {0 O; A+ B3 I# P' N# t"Hmm. So what does your screen look like now?"
* Q( `8 W. d) @: I2 x7 l) @/ b- z2 \1 [( I6 U2 p
嗯，現在你的螢幕看到什麼東西？
) b# h5 t# M4 l M3 o2 Z7 q* ]9 e' e; p7 S
"Nothing."
3 L. X% R3 ?1 y4 c9 C( G' v# Z) G
沒有任何東西。 1 z `0 C3 q/ Z2 ~* L4 E
% h2 V8 C3 F9 J
"Nothing?" 2 L& w1 O6 s, I6 H5 G
' ?1 B* @# }3 r- G. |- K, K8 J2 Z沒有任何東西？
0 R$ |+ G: O! M$ V0 d2 A- \9 F, a! Q7 }4 C4 U( O( q
"It's blank; it won't accept anything when I type."
: d/ y# W+ j) A9 O |) w
9 {5 @. H. N, t$ U$ n螢幕是全黑的，我打的字它都沒反應。 4 Y" \/ q; B* T C
3 p9 u% e' i! b"Are you still in WordPerfect, or did you get out?"
4 ?! ]" p3 ^% L. p: y) z& C, Z& C8 {+ r3 G- X
您是否還在操作WordPerfect，還是以經離開了。
4 _8 U2 @1 s. ^* z
. Y$ H8 `$ _8 U* D4 J"How do I tell?" 4 s- x8 f# E: X
* X' j% L$ \% Y1 r+ N# ~( p
我要怎麼說明呢？ 3 e' x* Q8 S0 O0 l9 Q2 E" b4 [# _" T
3 Z; X4 n. E4 n9 y7 h' C/ S"Can you see the C: prompt on the screen?"
- k/ c' E5 L7 a3 l& I2 |
! A7 ]4 [* f9 t4 v; M; V你可以在螢幕上看到 C: 的提示符號嗎？ 1 W0 m( Z: k8 w& f& i% a
/ Y% H8 s! p3 l+ m+ Q6 M
"What's a sea-prompt?"
1 P, {+ B* o" f' R$ I, x( U& `2 R1 i! J
& o7 g' L u& b |; _! \3 y, U什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
5 r+ g O! `9 L* |$ i) A( s. r% E- M. B; M+ ]
"Never mind. Can you move the cursor around on the screen?"
* p& G5 j& {5 a. r! P. u1 i# M/ s' _& }0 U, X1 Y
不管它了，你可以看到游標在螢幕上嗎？
9 h, f8 K h" i5 z! t% ?' J3 ?0 w1 m: | N) K I# A, `8 L
"There isn't any cursor; I told you, it won't accept anything Itype."
& w5 `5 Z% F& Z& ^5 g+ {
3 h' h9 R+ a: T螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
, C, D( C1 |- D' n
: m6 C; R# t- u& t1 L$ ]"Does your monitor have a power indicator?" ! i- `$ ~/ j( l/ F6 ^9 K
: \9 w9 Q2 I/ ?# Y/ ?) w4 a5 O' |7 ?顯示器上的電源指示燈有沒有亮？
! m4 z# @) P) @" w) k0 r/ Q7 M/ K
"What's a monitor?"
% e" p; U; P8 T8 r7 S3 w( V
" ^5 M$ Q5 I. _. J1 H: G R+ C什麼是顯示器？
; b1 F) T. F" Q% Z
& {9 b: g" ~- B# L7 j& p" ^% N"It's the thing with the screen on it that looks like a TV. ) f! H3 A% E/ Y+ r) H! ]! A( @
1 d& [" {9 S" _5 {" F5 U! F
Does ithave a little light that tells you when it's on?" ' p _( R/ n, z8 Z
. O5 G# `0 f" M$ T# H$ \( R, @
就是那個看起像電視的螢幕，
! }2 f# Q) z! B! Y U: d9 h! K8 c7 ^6 ^( e; p5 P
有沒有一個小光點告訴你它是開著的？ 9 w8 w2 \- Y7 ~, c& K; g d
8 j- l: S, x% Y* G
I don't know."
$ h; ?' a# e! f' ^2 j2 \, h! q
R3 f& w9 p9 a我不懂耶。
- N ?7 R2 O3 ?$ g3 |+ L" m. X" A9 K' E0 F7 Y* q
"Well, then look on the back of the monitor and find where
! C$ f# t0 z( G, F# r: @5 C
; C7 c8 l- b7 Ithe powercord goes into it. Can you see that?"
* ? a# p! x$ s% l7 [6 Q3 z& o
+ E$ z: C6 G* V @3 }2 b- d% k那麼，你能不能看得到顯示器後面有一條電源線接在上面？
% @4 ~% w* t! A$ M# U, Y+ b2 [0 {+ v3 d8 D7 b' d
"....Yes, I think so." # z# `* j4 M# b7 r$ L
" V! z3 }( b) W% M是，我想我看到了。 2 \5 R! L* |5 y$ f
7 j9 O5 ~' `* X& R' U- }; @
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
; D) b. C( g3 y. n% h$ g
; t5 o( L6 ?/ k* ]" y8 l* b9 b0 N太棒了，沿著電線找下去，看它有沒有沒插在牆上？ , H: A! M2 b) }$ v- u7 r
3 m- R' N" C. c+ U4 q"....Yes, it is." ! I! r( x4 e4 a4 C3 u& Q
# D6 o |7 k# i+ k" Z
有啊! E" U/ w! b. v( h& j
; ]3 M) {' D2 z% [/ ~
"When you were behind the monitor, did you notice that there were 1 F# [4 w8 u- Y6 m' H7 O, E4 u. D
0 l+ @) T4 b) `- t+ Z2 h
two cables plugged into the back of it, not just one?"
0 R$ M' [$ H# i+ R( J l4 P( v7 u- f' @
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % P% I! s$ Q; J
. r4 z f) ]( F"No." 8 S; \9 U4 H: K7 `6 m8 g
9 Q5 t; P* R/ N6 N+ z. ^$ X沒有。 5 N# y/ S4 T1 w) V3 c
% w8 \6 `1 b5 t: j% ~"Well, there are. I need you to look back there again and find + x8 b6 T+ S8 }& ^: o# f6 s
c" F! t6 q) S% t0 m
theother cable."
4 T, D- _! X, |4 @' Y: \" S9 t
7 P( h" u. J/ Y9 w就是了，我要你再到顯示器後面去找另一條電線。
+ T: @8 C' |1 E7 }2 _" V
6 m( G$ y) G- }0 W" c$ S"....Okay, here it is."
& R6 s7 b* O A6 X( g! E2 M u1 R+ j: h6 I$ N+ k
OK，找到了。 8 C& D4 a; Q& |/ v6 |, q( T4 @
# X# V# }- S9 k; j2 C
"Follow it for me, and tell me if it's plugged securely into ) d4 T$ d- \3 C" Q$ J
( j, Z0 {: ~, I8 H9 o8 I" X
theback of your computer."
4 _ l. N3 z3 T+ o" p0 ^! \( p/ l8 z; S; j" P3 B
再替我找下去，告訴我它有沒有確實插好在電腦後面。
; q- B' ]) j+ b/ ]0 Y+ `2 _ {/ Z, b, D3 t; `
"I can't reach." ; W2 k5 ]+ y9 ?# v# Z5 {
$ K% r* ^# _- u3 E
我搆不到。
5 H* h* w9 E* Y+ K& x% Y1 ~0 X4 e6 o2 n0 h" h
"Uh huh. Well, can you see if it is?" ' P: [" i# Q+ E$ L6 |) F
& \! h6 D. J8 }: `2 u& s嗯，那麼，你看得到嗎？
6 y0 y' ~" V5 }6 l p: Q; Y9 Z4 s3 p; y) c
"No."
( j1 K9 P1 R2 i- j4 V- } e4 C- Z/ E* s% l# d
看不到。
. r6 [7 ~: N K9 ?; y( l% u) O2 O4 b( r9 w
"Even if you maybe put your knee on something and lean way over?"
4 w2 Q0 }9 Q9 f4 ?- K- y- ]
0 K) N4 P# ]# d+ G; u7 K那麼拿個東西墊高，爬過去看一下？
5 l+ P( h$ j d3 {2 v7 {. n( m. k! H0 |9 ?8 E! ` O& @
"Oh, it's not because I don't have the right angle - it's becauseit's dark." / y& m/ j4 X7 K! B' d. ~: S, W
/ H$ G+ B4 M. A/ Y3 E喔，不是角度不好看不到，而是太暗了。 ) X3 s, e7 j0 a1 V% [/ b7 r9 N5 p& Z
7 H5 g) P. D4 u: }"Dark?" ' T _4 } r# }
7 C* @. y- y* [4 m
太暗？
" }0 Q- ?5 a& T. B7 ?+ ?9 Y1 ?
3 _. h4 U% B. ]# w" y% k+ w"Yes - the office light is off, and the only light I have is ) A7 J" z4 y% v# P0 j0 H' b
. M% f8 y7 f1 v4 p7 n% s7 Scomingfrom the window."
( }, i/ ~# V3 z) i2 w; E( F; M0 ?! F. M
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
+ Q7 x( M' R: a0 M T) j% D
0 W/ z% T3 U( k! v: ["Well, turn on the office light then."
5 D \) d* S. d9 p$ t. f
! E: b! a, N$ n Z! Z' B那麼把辨公室的電燈都打開啊。 7 u5 z5 @6 n! L) s# A1 n9 i5 [. N1 U
5 Q( P5 P) f2 Y M* C5 W9 G& V. }"I can't." 6 M, C) Z2 H+ y) d$ C8 Q+ l6 ?. G- K
6 C6 N6 l( }7 n5 r沒辦法。 ' ~# ^7 D* m! q/ B8 V
& P' p; E" n( f- n& a8 r, v"No? Why not?"
* @* y4 [1 l" l& E$ R
d- ?' }/ g M沒辨法？為什麼？ 6 Z9 e+ z! @& Z- e! P b2 D+ z1 a8 S
' o# R0 d8 N: I
"Because there's a power outage." $ N# s: \# U3 Z" g. {
! |/ {; [& D1 j% E% g5 k因為停電啊! H# m3 B2 x8 c- e( }1 S2 O J
8 Q, J: F. j$ l6 K+ v+ {$ i; E
"A power...... A power outage? Aha! Okay, we've got it licked now. 0 v* k1 H! r, `( T& y, s$ C
; U+ u6 I& k$ |% |$ V' h
Do you still have the boxes and manuals and packing stuff r) q/ s# }7 ?3 u1 V
7 a2 b. f7 \1 g+ V! `' z' ~1 Lyourcomputer came in?" . t, C. t) [4 u# r- R4 j
6 Z" ~& R% w/ j; }4 j停...停電？&#@!(& ，喔!OK，現在開始打包，
0 e/ @. h, m% \5 B) h. p4 Q
! b, T. F( g0 Z; L# `) R電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! m; u1 Q$ z/ m7 \. L$ o t& y3 \
. J5 K7 y9 |5 s4 d& Z* F2 N# t"Well, yes, I keep them in the closet."
8 d* U* z; H0 |" n& D1 I
6 E( Y7 ]! p9 r7 B' D; e7 @( l嗯，是的，我已把它們收在櫃子裏。
5 i, y. a# D' f5 E. ^# [7 w% b; W/ n3 | y( r% s2 W
"Good! Go get them, and unplug your system and pack it up justlike 4 b4 H0 I, n) a4 t
4 P9 c7 k- J$ c' @it was when you got it. Then take it back to the store youbought it from."
: ]5 s1 Q7 }' _4 }1 o4 T, `4 I
* \' [0 y! T1 F& S* s/ D很好!去把它們拿出來，然後把電腦搬下來包裝好，
# Y* l4 v% W. { z
( J' H0 o; X4 L& }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 R* d/ l: T/ t4 Z% }
- I3 ?9 x) V) ]% |9 Y
"Really? Is it that bad?" , F1 H( H; A* L$ \. C; f: f# a0 e
) P2 Z* D( O0 [0 Z q真的嗎？是它壞掉了嗎？
* {6 U( ]5 i& k, r& ~
0 R; h: U& _4 m"Yes, I'm afraid it is."
d- K5 j7 q, V, j; S. x( s$ ?2 g) r9 b1 v2 k
是的，恐怕是這樣了的。 $ j" b9 d: n- F7 @) u& h1 I. ?# I
5 L/ e" G3 h5 |9 ?( H( B
"Well, all right then, I suppose. What do I tell them?" 9 S3 V/ v: S. Y4 x. c2 ^
& i3 A Y$ J5 l9 D. y' U+ ?/ a喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
1 Z7 j% Y5 [. l2 l, u2 Y- H+ h1 C0 r# R* R% ]$ m0 x
"Tell them you're too stupid to own a computer."
. s3 G. c( \) h3 b
0 v( x5 [1 z. N) b. K0 i就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
