Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' V/ Z9 F" T* I3 F4 _$ P9 {* r( |
) `- t! C0 V; x. i' o"Ridge Hall computer assistant; may I help you?" ; U: ]: x+ {; h
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " a) Q+ t2 q2 W8 z- L+ W4 Q1 i- z6 w- r
8 S! \ I) f+ N. k: r"Yes, well, I'm having trouble with WordPerfect." 9 y9 E3 h* m! c
3 K0 g y, v1 Q) O, r8 C+ @6 F是的，我有WordPerfect的問題。 1 x6 ~% f& G# o* n
1 X7 R1 o W8 V' c. j" l, R# q"What sort of trouble?"
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4 `0 P# f+ \6 k+ h您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 , {6 v: |5 R9 ^ q" F
# e/ h1 h/ H' v" R; B( i"They disappeared." $ C" J; q) m$ p5 M
" I3 i; x7 n" R它們都不見了。
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"Hmm. So what does your screen look like now?" ) O; l$ Y* D+ c4 Z; B
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嗯，現在你的螢幕看到什麼東西？ 4 M2 ~/ F- s5 E; d7 ~2 n/ |: z
/ i2 g7 K4 q: K, V' c9 z+ F0 R"Nothing." 6 w! V" G+ Q& c1 U
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沒有任何東西。 }! p( \3 `( f2 a
4 J Z/ m, [) W/ U/ G"Nothing?"
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) T |/ a! {! J$ i# q/ ?7 U沒有任何東西？
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"It's blank; it won't accept anything when I type." : @) I0 l) K& y' I! o
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" & Q) a) A4 E9 ^
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您是否還在操作WordPerfect，還是以經離開了。
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r ^. F6 e* t9 i4 R3 d& ^"How do I tell?"
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我要怎麼說明呢？ , D! C+ E( D: F6 B* H- H
( b. t; ^0 ]' O1 }1 U& ]"Can you see the C: prompt on the screen?"
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2 E% H6 ]& t" n& q4 i" d你可以在螢幕上看到 C: 的提示符號嗎？ ; N/ d& l3 c5 W
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"What's a sea-prompt?"
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% \& D S7 {" ~& t8 }1 @什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; z$ C3 s/ ] e" W( \
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"Never mind. Can you move the cursor around on the screen?" ) {' _9 X" R- l& b
1 k; d$ E, a- U" b; T, r不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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% Y* t" g& V2 n# w# c螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 `' S* P" d; B: O- e
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"Does your monitor have a power indicator?" * q& ^( B) F% B' V) S
: G4 F4 }/ O' F* L s7 N顯示器上的電源指示燈有沒有亮？ / b9 c; ?+ U. ]1 j+ }
, @7 u1 @4 w5 J; o% n4 }0 k"What's a monitor?" 8 K O7 T2 J2 Y6 e! N1 V
! C9 u- c- i0 h: } y4 k什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. & I3 }9 M: a1 [ c# W" u3 {
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Does ithave a little light that tells you when it's on?" 9 p" j2 ` M6 K; U: Z
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就是那個看起像電視的螢幕，
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% d' ]1 |+ y4 b: `" b有沒有一個小光點告訴你它是開著的？
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I don't know."
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9 g* ^' u# z" K7 C, K& n6 d我不懂耶。
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"Well, then look on the back of the monitor and find where 5 R$ Y3 m) B) G# D
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 d7 Q3 v& `- n+ K9 |* j _1 K; M"....Yes, I think so." 8 Q% B9 e+ F8 L, F4 r+ N
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是，我想我看到了。 8 x1 i- C& c" q G8 H6 G) V
% e1 V2 Y4 B& w9 K2 r' H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! H" `2 F1 v: K1 Z( w太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . X& x) f$ H; `# q. H
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"....Yes, it is."
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有啊! . R' [% W$ i! b( {* ]0 m4 M; d7 f# N0 }
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"When you were behind the monitor, did you notice that there were , T$ U# V0 M$ D1 X! e b
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two cables plugged into the back of it, not just one?"
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9 H5 ~2 y3 Z, ^0 `+ \6 i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & I+ D' R* N* S
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"No." 2 {: _ i" t& j: ^# e4 p
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沒有。
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9 a z& T! w! T6 d, m"Well, there are. I need you to look back there again and find ?5 J# a: C' M, P5 Z" z- b
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theother cable." ; c9 V3 E' k/ X/ f
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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+ A' I$ H9 z+ n% \) a3 K"Follow it for me, and tell me if it's plugged securely into
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4 u$ [4 x4 L& D ytheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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, |$ t6 N6 Z# O5 ^ o"I can't reach." ' l% v: A/ d0 X& w' J
: |! J; W* @' K( v, p/ w {' A我搆不到。 * _" _: I7 \7 E0 Q
$ C6 U0 ~& ?" V' @"Uh huh. Well, can you see if it is?" $ r4 r7 I7 N# e# i
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嗯，那麼，你看得到嗎？ : a8 @* q4 {, u) u+ Q
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"No." 8 @9 w9 i' i6 {5 a. ^+ r
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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$ Q# O2 i% W/ I5 k1 F: b& H"Oh, it's not because I don't have the right angle - it's becauseit's dark." " j% I4 J7 E" Y; n) H
3 O9 ]; u/ P: _ G喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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. z9 @( @9 C& _( @" E) g太暗？ 3 x7 J5 ] i* B
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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0 @) h. a% f! [是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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m/ l2 x- }& z"Well, turn on the office light then." + _$ g" [' r2 T1 J( B: S' A9 n
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那麼把辨公室的電燈都打開啊。 . b* W4 n- R& F
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"I can't." . `& I3 z& E1 | X1 r1 R, y8 S$ i
1 a0 L: d5 c9 H沒辦法。 ( Q& a! X5 ^* L( h4 p( @" ~: p
3 {! z2 N4 X) x; v# U/ ~* C( M"No? Why not?"
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沒辨法？為什麼？ 8 o1 p" ]9 j0 \* b* m. t
! r! P1 A' w" ^) d: c"Because there's a power outage." 1 Y* q( y( [3 k/ ] H7 m0 a8 F
" Q8 v# e. C3 F z( S因為停電啊!
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) X6 U1 _: r; F7 r; X9 t% e( ~. ?"A power...... A power outage? Aha! Okay, we've got it licked now. ) H' r& Y0 e. C5 j/ I) c4 \
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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2 p8 V, P1 e- ^8 Q( d7 h" A y停...停電？&#@!(& ，喔!OK，現在開始打包， 4 R: l* }9 C, Q8 b( ^4 Q: ]4 V" [
1 G6 N+ V. I+ r. j! b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! n! w4 ?1 I% a. ?, t7 Q1 n5 B* B
- E( a3 S/ m t' U& @"Well, yes, I keep them in the closet."
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8 z8 A3 Q' r, L' `/ n/ |- X' q1 V嗯，是的，我已把它們收在櫃子裏。 8 I+ l% ^$ b& O, c
+ L# ^( {% s7 x: Y+ w' m"Good! Go get them, and unplug your system and pack it up justlike : ~+ `1 t$ n; j7 [" Z
C' T3 Q7 e! X5 fit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ' L/ v% J9 j5 G
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 Y) ?6 ^6 q B" l# B+ }( B6 S3 p"Really? Is it that bad?"
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" }/ A! V! N6 r0 `1 n真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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" R2 z5 F; i2 W7 E"Well, all right then, I suppose. What do I tell them?"
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' K1 T+ x: E# w+ S2 V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
