Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 n3 D' M( @% Z$ z7 \
# ]2 ]# w; Y9 |2 F% N1 ~8 ]"Ridge Hall computer assistant; may I help you?" 9 l0 k1 v+ L1 V, S
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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* H/ |( T, b: E7 X0 Y# X3 O+ F是的，我有WordPerfect的問題。
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"What sort of trouble?"
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- n6 v9 H4 Y( c5 m. S5 w+ q您有什麼問題呢 ?
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0 j2 o% R1 o4 r9 {6 _- J"Well, I was just typing along, and all of a sudden the words wentaway." ! W& H- E3 t5 g }! J
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ; j0 m7 l9 p$ z+ ?9 o: l; L2 j
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"They disappeared." 8 l% x, V$ I C: g& X. D
. M' Q' A2 g! C8 Q6 p它們都不見了。 % s2 R+ C8 _+ V l5 F
% h, i' D& E: I"Hmm. So what does your screen look like now?" ' B0 d! ^2 n: Z' L- A0 d+ M+ }
' L7 D9 f, i6 q! |嗯，現在你的螢幕看到什麼東西？ 4 o6 W) j% D, w( M! \
K+ s/ B, \1 n7 X% |% e2 x5 t"Nothing."
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沒有任何東西。 / V) {6 K ? U, [ K
9 u' B8 z9 J& o"Nothing?"
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沒有任何東西？
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" r4 W5 w& k2 Y"It's blank; it won't accept anything when I type." 1 C6 G% W3 Z' `- G; Z4 F0 `
4 G* s" R; J( j) M/ p螢幕是全黑的，我打的字它都沒反應。
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( `$ u; U. }- K$ W- \"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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0 R( W3 O+ T& O! v6 }我要怎麼說明呢？ " U% B9 f7 w: N' d+ r
2 k- F7 q( M" _' M' J"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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g5 Q; d( z$ y6 ~# D$ a什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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9 I9 ~3 X9 s% i"Never mind. Can you move the cursor around on the screen?"
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6 @- l# e8 {; N/ N不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." . b3 \3 W& p5 a" Y
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 t3 m' h3 o: G& ~
" l' Q. f0 B6 T$ l0 A* F6 r"Does your monitor have a power indicator?" 4 k4 w# W4 C! b) @9 @. ~
4 V' D1 u/ D4 f# G7 H/ H2 Q2 A( \* \顯示器上的電源指示燈有沒有亮？
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* e# |" {: j2 `! s( j+ Y"What's a monitor?" 6 u% \, l& e! Q& U+ H5 i5 u: W
! }" J1 j5 `7 h( o什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 1 R: l6 f/ B1 Q8 L" T( N
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Does ithave a little light that tells you when it's on?"
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$ \6 c2 J1 U1 L4 t& y就是那個看起像電視的螢幕，
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+ w( W5 P( u# e6 c/ j9 E: {有沒有一個小光點告訴你它是開著的？
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I don't know." ; |4 T. G2 i& @
" a+ j1 c9 P0 d+ {0 p我不懂耶。 8 R" Y- C) s1 b" \; B8 W
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 2 N6 z+ W! z! W
( B A1 s) G2 ^1 Y0 |# h5 I; L那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 c1 l4 U. l/ H8 F" a( }: U m"....Yes, I think so."
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是，我想我看到了。
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$ V+ a2 {/ L" U+ S0 F4 j) m"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." + C% F/ e4 O: O4 N9 [/ Q
8 l. ^8 |' ?0 [. y P# @) W+ K有啊! 6 y/ F! Z8 c# t, W
0 u6 T8 v# S( e& B"When you were behind the monitor, did you notice that there were 4 h8 C2 H' `* u% b' U" s
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two cables plugged into the back of it, not just one?" " f8 E- Q0 D& @ |% t
* }+ ^* t* P6 }: Q# e; E你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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1 S7 V+ D# W8 H3 H( ?" y# O. \: t0 V"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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0 N9 a t3 u( [* W: v. A! O) mtheother cable." 5 ~# `% i6 J+ ~# i( X; q
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into # M$ y- P' @& w/ H7 [
7 K9 v& d0 _' ^3 `# Ntheback of your computer." 2 I( L) K5 j5 d) p% G* V, b7 R P
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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4 p$ S' W4 N6 w% J; K6 l8 b2 K我搆不到。 # Z5 }5 l% H; [/ N$ K6 r r
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 0 P, c# P: s/ q
, R; o" t I+ u, H; X1 A; K"Even if you maybe put your knee on something and lean way over?" c! S& g; {! f' _9 g7 `( H8 `
1 K4 R9 F9 Y% e那麼拿個東西墊高，爬過去看一下？ : |: |1 Y9 e/ _4 Z; d+ u( M
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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! W* B( U- _* O" T喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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/ `2 } s7 N$ n6 E太暗？ ) i& e: `# |. O) y( z- p
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"Yes - the office light is off, and the only light I have is 7 A0 A8 T% J+ `* m
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comingfrom the window."
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3 C) Q& d, N/ D& q& R是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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/ G6 b, p. ~; h- n k"I can't." 6 a) K; L4 e6 ?
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沒辦法。
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"No? Why not?" " U) } E9 q, L! |% C2 d
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沒辨法？為什麼？ + f5 x6 T+ g: z0 S; H6 N0 G _
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"Because there's a power outage." 5 [" O5 {# P/ n1 H/ i8 o) H
3 o, e6 u @5 f' g0 x1 Y因為停電啊! - \( i0 }/ d c8 B" d3 b" F$ F2 U
6 h) ?+ C! P5 f6 |. n4 A"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 `6 j; S+ w8 r6 G* V X! Y$ UDo you still have the boxes and manuals and packing stuff ( h9 l( }6 u# H
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yourcomputer came in?" ; H8 ~7 w: G& u! |7 W: q
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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$ G1 p$ z* h4 p2 H4 Q7 @* N電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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4 k6 r2 W3 E+ s# g* v' s嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike . f$ Q* X) ]" O' D1 ~
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it was when you got it. Then take it back to the store youbought it from." 5 l' s* T) }( T, Y' ^
" c2 w2 w' j" \6 ~; v* [很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 ~. ~: P6 b- c( m% A
% Q Z% M$ f& ]8 s1 j) l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . L" f* X' t' S
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 6 n6 T: ?: y, f) o1 s7 T! Q
+ Y& b) P! X# g( w) x) H4 \+ H"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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/ O/ o% K2 Z C* Z"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ' T- H8 F# G$ |9 D# V) g4 m
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
