Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 g! s' ?+ b( C; j0 C"Ridge Hall computer assistant; may I help you?" 9 G8 `1 D& h9 q" [* L
6 `" Y8 O+ B% i8 T7 H4 `( IRidge Hall 電腦公司你好!我可以為您服務嗎? ; [, \- e* u o& k
1 p* `, m) V! z v; M) _"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! P$ E' b+ v" d' F
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"What sort of trouble?"
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& `$ u. _ J7 B2 [ `/ o- Z, M0 e9 R您有什麼問題呢 ?
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; p& w9 [, v( Q"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 % E. P+ ?) _. Y0 h1 h! u! V) X
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"Went away?"都不見了。 0 m: ?4 k0 R7 K/ Q3 i
* Y, B7 M' l0 `9 S+ l"They disappeared." A# q) H8 R- r3 g# U! ^
2 n" |1 ]/ |0 w它們都不見了。
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; x0 [1 @; U P* @"Hmm. So what does your screen look like now?"
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/ k4 Z$ z+ Z% l) r* C3 P嗯，現在你的螢幕看到什麼東西？
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"Nothing." : ]0 F- y. V) B& x
/ {# T% M# V! O/ a0 U% L9 b' r沒有任何東西。
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"Nothing?" $ l) ~# Z/ U2 B& e/ Q2 Z
; M+ g3 z/ I$ Q" S. o沒有任何東西？
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9 w) {1 G% H. ?/ p( n"It's blank; it won't accept anything when I type." : u2 M$ Y; e x% t* _4 y# A
0 V- D+ ^1 K9 ~* v4 O1 o$ }, c" X螢幕是全黑的，我打的字它都沒反應。
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- K" V! B0 Z" |" X. X# H: c"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 2 ~- }6 R& F s9 F- {- G' f
X) z8 Z. P/ x* i8 H"How do I tell?"
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我要怎麼說明呢？
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- S, @3 b* Z1 o3 s"Can you see the C: prompt on the screen?"
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~ A+ l8 w3 y你可以在螢幕上看到 C: 的提示符號嗎？
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" g# ?% l0 k+ c+ T7 X" v; u"What's a sea-prompt?" % n% |0 A( ]4 g% |
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- g+ \/ b6 i7 N"Never mind. Can you move the cursor around on the screen?" 4 j; w( S" C3 a- i% Z9 r
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不管它了，你可以看到游標在螢幕上嗎？ 6 n& m: u Z; M- N+ m
5 ]! [# _. ~; I1 `/ k! Q8 Z"There isn't any cursor; I told you, it won't accept anything Itype." 3 s! Z8 b# _! [/ n* K
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" . L" |6 C! m; Z' g
# ]3 Z9 M2 I7 B: T+ h1 S, S3 t2 ?顯示器上的電源指示燈有沒有亮？
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9 r7 d6 F+ r a* f# b, p1 {1 ~"What's a monitor?"
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什麼是顯示器？ & `0 i6 H& g ^4 ?8 Y8 b+ y4 ]6 u( u
. {0 j5 c) D* f* s: C1 G! D"It's the thing with the screen on it that looks like a TV. , ^1 H! Q4 ^' w/ w( z; [& W3 N2 d3 h
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Does ithave a little light that tells you when it's on?"
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0 m6 `% R3 a. ~) ]就是那個看起像電視的螢幕，
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, s8 {& v' |5 M T n0 y9 p有沒有一個小光點告訴你它是開著的？ $ r. Q0 z; U" e* k [
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I don't know."
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我不懂耶。 5 d/ x* S0 n( }+ Q: q3 i( p7 x
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"Well, then look on the back of the monitor and find where
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: M: ^: K6 m& Vthe powercord goes into it. Can you see that?" % K9 ~* u5 H+ Z0 [
# d1 [2 q7 r8 I4 I; o, j那麼，你能不能看得到顯示器後面有一條電源線接在上面？ E3 i/ `/ }' p. v0 S* m
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"....Yes, I think so."
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是，我想我看到了。 5 L4 r7 _& J7 G$ F, [8 ~
6 r9 g+ N% |5 x& j; q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 x8 p, T2 ?) p+ K* r太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " F3 R% f9 ]* e/ @+ \! I- n
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) }1 m7 _5 `; O+ g6 E$ x
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"No." & B$ X6 N* k( R: t4 `; h
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沒有。 % t8 l$ f+ e" a. W$ o8 j/ d4 H
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"Well, there are. I need you to look back there again and find
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6 M* ~' e* d% s, K4 ^theother cable." / Q& c$ H! ~4 H: |& P+ s
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." - k/ N' w7 J! X: |; \! `
, X2 \" B) Y: O8 ~" [5 ^: LOK，找到了。 ! y! _; `7 q; Z
, P+ l& {0 g' T1 V2 B* ~"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ! K4 X2 S/ n8 f0 Q
/ _7 Y9 }) n# s我搆不到。
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"Uh huh. Well, can you see if it is?" 4 J: r9 P3 r* z9 f; O
* e0 V$ }1 m; _# w/ j T& J" @! X! R嗯，那麼，你看得到嗎？
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2 v) x- \) z4 A# T @2 M3 H+ B5 P"No." 3 X- R2 Q( G6 r
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看不到。 8 Y2 {8 {" n: K# [' {4 [
6 z* D7 G9 w1 L"Even if you maybe put your knee on something and lean way over?"
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+ a+ k4 h# T S+ h* F% Y那麼拿個東西墊高，爬過去看一下？
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4 K4 b* D$ ~5 i# I$ {"Oh, it's not because I don't have the right angle - it's becauseit's dark." , ?6 l8 K; _/ F3 \. j- j
( O6 s4 Q) ?9 I8 v+ s( J; G8 T喔，不是角度不好看不到，而是太暗了。 7 J, W. P* O4 q+ M
; g5 k4 d) n7 {8 r$ ^, Z7 W"Dark?"
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0 e6 ]" o; J7 [) `- g5 X. t太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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/ O6 b1 a3 n' W0 j" h& L是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % [+ G8 x' O6 g
( K: m; `# T0 S V2 l"Well, turn on the office light then."
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9 B/ ?2 }5 `5 ]那麼把辨公室的電燈都打開啊。
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( } c& W) N T4 p8 n"I can't."
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, W( m) t8 k9 @; ? b沒辦法。
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"No? Why not?" 4 w* H) D! T+ w8 q. \
8 S% Y6 c) H7 _0 {沒辨法？為什麼？
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"Because there's a power outage." + ` L+ M3 e0 X3 m) F* n
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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( ^0 C& r3 |4 e; u& cyourcomputer came in?"
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; G& I+ {5 \$ s& _% H停...停電？&#@!(& ，喔!OK，現在開始打包，
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% t9 H; ~; }; L- |2 l/ @0 B電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ Q) _8 i$ r2 s L2 {9 M- a5 y
0 k/ ~9 \7 _5 Q& O) g"Well, yes, I keep them in the closet." # M- E( ]% d! ~& x
0 ?- l! ]2 h! W$ V嗯，是的，我已把它們收在櫃子裏。
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6 j" W. r8 p0 M: F( |8 p3 N" ~1 h"Good! Go get them, and unplug your system and pack it up justlike 1 U$ l/ i; p& S) p
1 v. Y. o$ n- d, J( d7 J5 {8 V+ eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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2 k5 ?8 X. X4 P& `$ Q; K0 ]就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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& R; n% x2 l; I9 s ~" E' }"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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6 b4 u4 H) T! g/ r"Well, all right then, I suppose. What do I tell them?" " S6 e1 F% r4 F& }0 h
/ o7 U# r# M4 d2 f" K6 O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + d2 b8 j3 }8 c& J% u, e9 i
( l+ U5 I1 u' p5 b"Tell them you're too stupid to own a computer." ( u5 g2 J1 N6 U2 n6 O3 R' M
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
