Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; U) ]: h3 H+ X! s4 P0 w r1 b"Ridge Hall computer assistant; may I help you?" ' T6 g9 O' F0 c3 i" u- e' o
3 T$ V, b; q3 z! [9 IRidge Hall 電腦公司你好!我可以為您服務嗎?
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2 U" r8 ~# E9 j: G' R. W( v"Yes, well, I'm having trouble with WordPerfect." : i- W4 z( L" C, ]/ u
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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# a7 q' ]' `# b4 t7 l"Well, I was just typing along, and all of a sudden the words wentaway."
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3 V B( n4 ?5 n/ \4 G2 {我剛剛自已在打字的時候，突然間所有的字都不見了。 0 L9 k0 M8 s% T$ V* d
* e1 C- R/ _* b& M% S. g" G/ V"Went away?"都不見了。 ' L4 E; Z; _, e1 e. B6 ?# ~7 u
* H5 J$ ]7 m+ @8 z, O6 A4 L$ }"They disappeared."
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$ M; y. J& M! H( k( q1 P* M; @它們都不見了。 . y* |" h; N, Y* G/ a+ p: \2 h. N( F; L
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ - z% I7 D& P9 K' L: l" r
: a( n9 V! C8 K% c"Nothing." 6 Q& U) }: U$ }
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沒有任何東西。
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1 L1 m6 {. R& j0 ~; I5 o6 K0 G, C"Nothing?"
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: m+ z1 B( X6 M沒有任何東西？ + g, N/ K1 \. W" k$ O
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"It's blank; it won't accept anything when I type."
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, L0 t: _1 P l L; P6 ]1 a. Z, e螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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; p. S7 D# H% _( y/ H8 \4 f; {) U您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" , S& {. V* O# W: V; N/ d7 z
" X7 X. l5 E y2 C我要怎麼說明呢？
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( K& `8 N; @ l8 \3 G. S$ X$ Z"Can you see the C: prompt on the screen?"
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* `- G4 ?0 _0 w$ y3 y" t/ {你可以在螢幕上看到 C: 的提示符號嗎？ : I( U# i' `5 o
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"What's a sea-prompt?" 0 M; F9 ?3 `0 L+ H$ q
* L" C3 E! }2 ?什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % K0 H& `$ D) N2 k
0 M" Z Y: S5 H$ z9 [/ l5 u, q"Never mind. Can you move the cursor around on the screen?" 2 O: e: c- R ]! `
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不管它了，你可以看到游標在螢幕上嗎？ % `# |/ J4 n U( N9 H+ J9 C
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 6 z, J6 C+ t5 n7 P: V
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ ) V/ s0 V% Q2 a& u2 ?
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ) P) K2 m5 u) ]0 W& y
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I don't know."
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我不懂耶。
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% e6 i: |9 g7 C7 G$ v"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" % _- Z# }, j0 b! E+ T" N
; S& y _- K8 A3 f, E5 m那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + d' C1 K$ M+ d- j
8 o1 {9 _5 s% \1 ~& r/ d Z"....Yes, I think so." ) e% }/ i% r% e6 h9 R9 {
# I- j" q' E: v+ d' h; y是，我想我看到了。 0 z: r2 o# k5 p" C/ k
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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! U9 p9 M' \3 d O1 O9 X( b. W# o"....Yes, it is." ! q1 o( t. C+ V- w- j" V$ m2 ` R
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有啊! 8 `" H! T6 \' F, V, f2 {
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"When you were behind the monitor, did you notice that there were
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# U3 L( ^% R# p- Q* ctwo cables plugged into the back of it, not just one?" p% ?5 O0 h: G2 k! o
1 @5 p6 R) }# G6 r9 u你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ v% L4 {4 h5 ~7 D4 ~$ x"No." / k" y6 X2 i4 l9 z' [# V
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." / d) ? m8 [; r& c# L
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就是了，我要你再到顯示器後面去找另一條電線。 , \: b3 Y: J4 |) L! c4 M8 \9 d0 q0 G' h
5 X3 A6 |1 w! x+ I n6 N' b"....Okay, here it is." 3 x4 Z3 `' V |
4 r7 g. u$ B) w/ {- uOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % _/ i2 ^! @' Q8 c* j0 _3 r
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" 4 e5 N1 h V: Z; }' L
7 U7 C" m! s/ m/ N1 |' J嗯，那麼，你看得到嗎？
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7 w- \" ?8 @; V$ F/ n"No." - r0 f5 p5 ]9 Q# N) _- ]
: B+ I1 O" ~! b5 @- L! X0 M看不到。 " ^2 r. U h) U8 R
# c; C) }- Z) |0 [2 d0 K7 j, N"Even if you maybe put your knee on something and lean way over?" 9 }! j0 e6 O! @6 u$ W |& T+ P
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那麼拿個東西墊高，爬過去看一下？ ! |+ H- v# u. k
+ Z0 R1 \5 R4 u4 P"Oh, it's not because I don't have the right angle - it's becauseit's dark." . z& Z$ l1 w$ p( w; U8 _
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" ) X% s( f! L/ C' A3 Z5 n- H1 K
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太暗？ ( ?) D+ @ X' r6 S4 A
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." ^( o$ n! A: _& a5 T% D, L
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 f! N. d% w5 t, ]7 i0 M* b
3 f7 s! \$ x Q8 f- Z1 f7 C4 \" G4 {"Well, turn on the office light then." ( _ g, U: C+ C: ~
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那麼把辨公室的電燈都打開啊。
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2 ]1 G2 V: j' Z; j( `"I can't." - J; Z4 o* R; W$ w- q X. h
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沒辦法。
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. V$ G g. {0 W4 o& E$ \3 u: j; j"No? Why not?"
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, ], y+ Q, b4 @) w1 N7 J沒辨法？為什麼？ ) Q4 h; G. U6 w
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ) a/ _! Z2 @% q- K& a) T3 P) J
! S/ p, _! D+ p" r5 C4 `3 eDo you still have the boxes and manuals and packing stuff + t s& F* h5 T. }4 }% {6 o" `
' K+ U% W$ U i2 y! n, | P$ ryourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 Q) z3 {2 H$ {* @& b2 y
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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, @" I+ S8 v9 ]! V$ z"Good! Go get them, and unplug your system and pack it up justlike : v8 w Q) t5 h* P6 l6 A4 F
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % Z0 T0 K! E) h" [! }3 |% C m
6 e7 D5 C2 O6 M& Q"Really? Is it that bad?" ; S$ w9 z' L g. t) l
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真的嗎？是它壞掉了嗎？
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" h4 P" A+ r. U1 I& x. O" `"Yes, I'm afraid it is." * @) N. I7 M; G: r
" A; L9 w. M3 {4 j6 ?9 z" B是的，恐怕是這樣了的。 ; {5 F$ s; ?& A$ S9 @: F
. o- `& x4 H2 m0 f3 P8 ]+ d"Well, all right then, I suppose. What do I tell them?" 4 U2 [, x! ?+ z% q5 @0 U
6 `% \3 k, C" z: U, h喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & e4 q2 t5 f* s8 k
. t; D) A9 B% j& Y% C' [2 q"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
