Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
# ^0 B S) }3 f! L7 v! `2 A. r2 j% `9 q
: W, Y5 s+ z; R3 {1 t# d"Ridge Hall computer assistant; may I help you?"
: r9 E! J! l6 Y& Z9 z/ R
4 ]- d& B' D0 |& u, C- tRidge Hall 電腦公司你好!我可以為您服務嗎?
0 Z2 e9 D5 z" ]/ v1 _
, V( @9 S | U* e% |4 Y"Yes, well, I'm having trouble with WordPerfect."
, M' y3 t5 j1 i5 E- i
) I5 c' d. h6 O. W+ F' |* n# n是的，我有WordPerfect的問題。 a* M4 e% t) z) ]; |" a# s
! ]& p. x$ }" |4 r0 Q. p"What sort of trouble?" # f" F. n- Q; s1 x" ~0 ?
4 y! s- ~' X7 s6 Z( b0 }
您有什麼問題呢 ?
0 D# I7 R' W0 [1 @! E/ X. ?. k0 O' m- Y' G, w
"Well, I was just typing along, and all of a sudden the words wentaway." 7 P$ ]7 ?, M. q% R/ e
2 h2 u% E8 p. s# {我剛剛自已在打字的時候，突然間所有的字都不見了。
0 d, I1 X4 d0 g1 _" Y. b( H7 X# V# q. A7 h
"Went away?"都不見了。
- p* {& |( T- }7 ]3 T
5 x3 Y0 K+ C4 K1 [( i3 O: b"They disappeared." $ c# x, w" H' d; c
1 X" S1 T( s7 R% L8 E1 ^
它們都不見了。
' H% a, T- @* J" h6 j) X7 o# C5 V, a2 }' w8 C3 Y+ H
"Hmm. So what does your screen look like now?"
" @9 B7 D4 h. W+ M
: `! F3 ]! D6 |' s8 I8 K' I9 o' g嗯，現在你的螢幕看到什麼東西？ - u5 }: x% t; A2 J# e3 X! o
. X$ {# a9 r: e/ f
"Nothing."
0 d" H7 U2 W9 U+ ]- s w% [( ~- N: |. P! h( K6 o0 q
沒有任何東西。
* K: g& l/ ?& r l/ R" O V
/ Z6 S( z; K- Q; T- A"Nothing?"
% m+ H- a" b: T. \
^* \, P' A4 Y5 _沒有任何東西？
0 y6 t+ O2 q# g) y+ l( C/ f" x: u
6 K0 F$ ~: ^" v"It's blank; it won't accept anything when I type." ; |/ I" B* A8 u! s3 R) |- f
& U/ ~0 t! z$ h
螢幕是全黑的，我打的字它都沒反應。 + C' @3 c: T, T6 p% |
( W% p+ Z2 s1 K2 W2 s# B, L1 c"Are you still in WordPerfect, or did you get out?"
( d. n, T& R2 W" C3 I, L' M+ \$ K) o- m
6 k" C( M/ j# t您是否還在操作WordPerfect，還是以經離開了。
" P+ E! r; k9 q) Z+ q1 S7 Z7 Y9 p2 `5 k% n
"How do I tell?" 7 K1 S8 \: P |$ ~
; m$ ^" {$ X3 |8 I) d R9 d' Q3 d我要怎麼說明呢？ 2 H# T3 }. C6 D( H% _, p
" `( {, W' |; }% q6 }( d"Can you see the C: prompt on the screen?"
9 h5 K. {4 x( |1 S" D# S
- G3 z/ C7 Z7 s6 X& `( }你可以在螢幕上看到 C: 的提示符號嗎？ - N* n: w/ r. N& ?7 V4 {
7 ?6 Q' ^. g% J. C
"What's a sea-prompt?" $ P) r4 `4 B$ j" D9 P- i0 _! S
# {! z% R4 }) j: \2 k8 u( y0 X
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 a; n" _- c! J4 m% z. x" X
6 I! v, a8 |: m& @6 G1 E
"Never mind. Can you move the cursor around on the screen?" & Z7 b W6 ~) X0 t: Q# m
6 [8 u& O( b% @4 g, P6 P不管它了，你可以看到游標在螢幕上嗎？ / Y! Q& f( b% a& o. i; v
* ^% J0 }' T( n- i! k
"There isn't any cursor; I told you, it won't accept anything Itype."
0 I) m7 s1 c% c: d# _- ?# F5 v; p( C# G" ]5 s! q7 x
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " j5 B+ v1 p/ v7 O G! ~
5 ?+ N8 Q& v: i' |% h; p"Does your monitor have a power indicator?" 9 j4 p; Z4 A- E2 T9 e% j: j1 [
! ^8 T+ }/ T* O顯示器上的電源指示燈有沒有亮？ 8 Z6 Y5 `) c5 _/ z7 _( a6 b
' H1 C4 {; o4 v4 f8 v f8 f7 s"What's a monitor?" + F8 i2 x( E0 v$ t8 j9 X
6 n" V! {. _. {: O- @& H/ M
什麼是顯示器？ 1 K0 W, s0 H/ |* p1 m: d: e
' W* M4 h' b8 h
"It's the thing with the screen on it that looks like a TV.
, E2 \! B W" Q8 k4 R7 v" ~ R B! ^' L, Z3 ?
Does ithave a little light that tells you when it's on?" * Z0 K: C* D0 [% q7 P# h6 m( X" [
7 u! h" M5 U: [6 }* h
就是那個看起像電視的螢幕，
6 J- X# r9 {- u* {
0 S h) y3 l5 g% W9 V有沒有一個小光點告訴你它是開著的？
7 e( L, K* n: v$ T3 T, @/ P! P+ I; u; [8 [
I don't know."
7 n. @% ?/ q5 Y& ]' H0 F
! T- v* P: y, K! ^$ M我不懂耶。 9 e+ {5 | S, X
8 r5 `+ p9 R2 P; m4 ~"Well, then look on the back of the monitor and find where $ `. Q3 Z, ?, R4 o% m% w
: _, ]8 T, s8 u$ ]the powercord goes into it. Can you see that?"
; v) N4 ]" E# x% J* a' Q, ~% ^. z# }) ?( l4 V7 m; T
那麼，你能不能看得到顯示器後面有一條電源線接在上面？
- {9 R2 S2 {0 d% l' V% [- d3 E# ?# Z( Q" U4 F
"....Yes, I think so." : S% d+ a0 q0 R# I3 Y0 b
! w( \1 z4 ]) m+ c, P* P- L, a M是，我想我看到了。 9 r6 t' Z) O+ ]0 H g
, t" S0 a! b2 ~/ L5 g3 b/ v. P
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." , U# u3 K- C9 f3 V& y3 @, Q
; }9 H) m9 b! T4 m0 a
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 ^) r+ V7 `% y
' X' a; M* s- G6 S
"....Yes, it is." # W& o+ E# C& f: p1 z3 q: D
% [! O3 R) @) [3 K有啊!
& i7 J3 ?# f3 v( I# q
$ X C, ~5 w j$ R3 d& J; J( a4 M* ["When you were behind the monitor, did you notice that there were + u' D& Q4 P$ _, B Y' y9 M
( J! `; n) c5 F9 |# q2 e6 L+ s
two cables plugged into the back of it, not just one?" & m; @# e2 J3 t& _) p
1 m* y) t$ C. k7 j你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " y) y$ J. b, L: S% T
. J# I! I$ B3 N4 O"No." ! ~ m3 `3 m2 s. ]
7 j. h2 l9 H+ C( X( u+ z
沒有。
, j0 h, ]7 E$ f r+ p5 m1 _% d3 R* V- e% b
"Well, there are. I need you to look back there again and find
8 _4 o' L" t+ ^, J9 t7 n; y) A: L5 t1 p! f$ O2 e* J
theother cable."
0 G5 w; c* q( a/ P4 A2 Y7 @6 w+ h1 D8 j
就是了，我要你再到顯示器後面去找另一條電線。
* q! @% b, k5 ?, f' P i" m- ^& l
1 L4 U# P. H" \"....Okay, here it is."
" z5 L4 |, L3 `3 Z" p+ M/ i5 M& l" b) e, ~2 H _
OK，找到了。
& P1 l' K, j$ C* c1 W
! y4 _# b& N R+ Q$ K"Follow it for me, and tell me if it's plugged securely into . Q2 K( S3 W1 u8 s9 T( N% s
0 u3 a# s) M$ C; T* ?2 N
theback of your computer." / E4 Y3 I4 Y5 P
, n0 c$ t% ~6 G v' m6 Y) @再替我找下去，告訴我它有沒有確實插好在電腦後面。
3 H+ b3 t! D5 S4 {" I3 Y
) c7 y5 k. B, Z3 ?"I can't reach." ; w& k4 h$ p- F: ] F. B
% v! L: F; g. @我搆不到。
9 C% V, L- x5 p1 o
3 n& M4 M* B W/ J"Uh huh. Well, can you see if it is?" 3 S& D8 }. V: U
2 H9 g3 r n6 K嗯，那麼，你看得到嗎？ ) L0 u7 h) `: } S$ D
9 ~; V) o9 H5 [, x
"No."
8 @# O3 \6 y/ l( t/ o
. i7 g* E& A. S看不到。 6 s0 F5 y* Q- `
$ T( r- j, C1 y, `0 D w
"Even if you maybe put your knee on something and lean way over?"
6 P* j. C0 k, w5 R9 R, E) N! ~! ]2 M4 |' N
那麼拿個東西墊高，爬過去看一下？
, O* l3 o0 {" C1 _
4 d" C7 r1 j+ g3 O) W"Oh, it's not because I don't have the right angle - it's becauseit's dark." . Y4 p0 Y( n3 C% B2 X% w3 | Z
- H2 u. D6 `$ j+ x
喔，不是角度不好看不到，而是太暗了。 + [% M! S0 S/ ]/ o) Z
& Y: j, V- {+ c( }& K
"Dark?" 4 p7 R- C+ R8 P/ f% u
# {7 Z4 U! h3 x! K+ Y9 C5 |太暗？ 8 a0 \- G! V# o6 t3 r
. u4 b, }9 P( X# l1 r* d! p"Yes - the office light is off, and the only light I have is
$ n3 n2 e. Z! C; p
; a8 p, f/ H5 s$ x \- Ycomingfrom the window."
) v9 C! \8 Y% l4 N7 W3 g
f& U& ]2 g) m$ x- e7 d是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 f4 Q# S2 Z$ P- d1 c8 }
( B: }+ B0 g5 |! z! O4 v
"Well, turn on the office light then." 7 X" k! T. P- U/ z% w
5 z7 d7 N* W3 A8 [: ]那麼把辨公室的電燈都打開啊。 ; w' O7 t( Z0 H8 ~3 _
( ~4 H$ a5 P. J7 K0 U7 w* u"I can't."
3 N, k9 o! i0 s9 a6 q$ C- \$ k: ^/ n$ l+ S
沒辦法。 7 @; ]+ n% w* ^4 z1 G) Q
d5 ~* O: n& z8 M( L7 [" B
"No? Why not?" 8 B8 h0 ~% @& m1 T; n! h+ a
7 n# U, o" A' w5 r t沒辨法？為什麼？ g2 [! T, Z3 M( t- T5 C3 M* k
1 X2 l% r4 V* ?! m- K
"Because there's a power outage." . `' B$ ?. X1 I$ v
1 E" ?4 I0 {( Q
因為停電啊! 4 a2 a) P" ]7 P( | F: V
- k8 P3 H& b: @' p6 B2 {7 i# c
"A power...... A power outage? Aha! Okay, we've got it licked now. # h% E1 }# [; v0 v
% |' ^) t {9 }5 fDo you still have the boxes and manuals and packing stuff
2 h! T7 z- v9 _9 V1 H, P4 s( E9 ?- w. z( `( e" l' n" `5 p
yourcomputer came in?"
0 Z0 B" P% h, |9 X. a8 n5 J$ T3 s2 C% G
停...停電？&#@!(& ，喔!OK，現在開始打包，
: R4 V# C& U6 i9 H
r, C9 ]: g% v+ p/ R( U電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 Q" f& ?( Q2 H. C9 `
' L; U: x& v( T) N
"Well, yes, I keep them in the closet."
' e6 T `# L' ]* P" f
$ x9 q+ V8 ^# p. i( S( B嗯，是的，我已把它們收在櫃子裏。 ' u$ U* \# m* I, @3 O4 r
# c! v0 M2 `* R' ~
"Good! Go get them, and unplug your system and pack it up justlike
3 ]; P, I5 o0 |: W1 Y9 }. h' P1 Y5 x3 [$ M
it was when you got it. Then take it back to the store youbought it from."
$ g7 r& z. C0 ]; h, Z0 p4 C) ~2 h( Y" G( {; v
很好!去把它們拿出來，然後把電腦搬下來包裝好，
. r7 \- }- |5 q& s5 B8 D) M: A9 v, T5 L
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) n7 i) }9 F3 _% ?; a' S0 V% m. @
2 x+ v9 j* h7 k. w8 ]% H
"Really? Is it that bad?"
" L, n. T5 I" c9 P
/ ~) T0 _2 s1 X* l" w8 f真的嗎？是它壞掉了嗎？
& T7 U) ]/ Q! `6 i
7 U* G( b+ K9 g% i7 t+ s' G# k# \"Yes, I'm afraid it is."
0 v" y* ~7 h, ?: d0 N
, ]% \7 v: \8 Y ]是的，恐怕是這樣了的。 $ K/ @ z7 T$ y- h# C$ t% t# c
1 W2 f! i4 ?: \+ m0 d"Well, all right then, I suppose. What do I tell them?" 2 q: N& W) x8 S% N9 z$ M
" C- [+ Y. f4 h7 P& i& F, q
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ a% ], ]7 p+ ?3 s6 h
0 C9 `5 z. u! m. c
"Tell them you're too stupid to own a computer."
0 r; K6 y6 C4 L0 X( a) T6 d% w; k7 o7 P1 f
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
