Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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# B0 f. C9 Y3 O1 ?, x" b& a: m"Ridge Hall computer assistant; may I help you?"
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% P$ x3 U$ o1 I; o- _0 n) M2 y3 ZRidge Hall 電腦公司你好!我可以為您服務嗎?
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8 |8 R- W1 u+ v' E" }) M; d, s; j"Yes, well, I'm having trouble with WordPerfect." : [" w, ?" m5 {& k# u: _, L8 T
J( N8 Y. P" W& P. L$ r7 I是的，我有WordPerfect的問題。
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"What sort of trouble?" / F0 D4 B) e. m2 ~
. H- G8 ]' ^; _. W" F9 H! g您有什麼問題呢 ? $ V3 j' m3 w6 D
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"Well, I was just typing along, and all of a sudden the words wentaway." 9 V+ s8 Q5 s E1 d% k( x
6 W8 c4 U0 r" K" J* Q& p4 ]9 q我剛剛自已在打字的時候，突然間所有的字都不見了。 ) r) g' | P9 T* F4 P) _
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"Went away?"都不見了。 % }2 x; H4 l7 j( r1 |; r/ Z
. {# L. y( I5 Z" g. J0 H" x" ~"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 1 X0 V9 G' O. B! z: ]% C5 O0 ~
" n8 z+ g9 Q& ?3 F* ?% U5 ^2 W嗯，現在你的螢幕看到什麼東西？
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- b1 ^/ t+ D) m: F2 a0 H& d4 b"Nothing."
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沒有任何東西。
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"Nothing?" 8 e4 F) d" r3 T
" I+ [: |# X3 _, v" [' U4 M沒有任何東西？
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`+ Q4 G+ s* p) i. k" a+ t( ]"It's blank; it won't accept anything when I type."
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2 `7 Y% D; v2 v' U) x6 G& N螢幕是全黑的，我打的字它都沒反應。
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. H; W7 k- V- u$ B6 ?"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 2 S9 e$ Y* C9 M$ |, t
/ l& g B: l' r" b. c' S$ r"How do I tell?" 5 G, c) G1 o" T) v6 r$ z% `8 s
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我要怎麼說明呢？ , a3 y3 C2 a3 X6 r8 E
0 C# M0 x+ |% {! ]) T- i% f" p"Can you see the C: prompt on the screen?" 1 `, y( D0 x. T, E
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你可以在螢幕上看到 C: 的提示符號嗎？ . Z6 C: o' e$ \" c9 q
, n6 m+ L a b! _1 p6 W"What's a sea-prompt?"
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. C! i. K5 K/ Q( h5 {6 m9 u什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / r7 i6 q. O( _3 e- Y) D
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"Never mind. Can you move the cursor around on the screen?"
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" r; \. n5 C: q/ W' D不管它了，你可以看到游標在螢幕上嗎？
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6 ]* u Q+ m$ U% |# {0 W"There isn't any cursor; I told you, it won't accept anything Itype."
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; w8 q6 `% s$ M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . R" G2 V4 K5 a0 {" K) g7 v5 Y' Z% S
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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* N+ {9 O$ F0 Y"What's a monitor?" ' D' t5 t) f3 {: G! z* i& }% _
& H; G' ^3 _7 q+ n( e7 Q" \4 x什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ' F9 b9 p$ b# {) {5 ?* @
; w/ {5 S' L# S$ R. u1 XDoes ithave a little light that tells you when it's on?"
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* y! m8 ]9 x4 W5 k6 X0 ?就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ $ m% _/ ^9 p H1 U% r
4 L; y0 L H5 K9 n9 t& ?I don't know." : A, w# g {9 k; m+ ]1 w6 @& J
* |) O; t) j2 V5 l我不懂耶。
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"Well, then look on the back of the monitor and find where # |- W0 I! Q2 @! B. L6 X
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the powercord goes into it. Can you see that?" 2 s9 D2 y0 N/ r/ d$ D$ B( n. ~5 t
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ o! s# J( l2 `2 W- I% f4 J% H
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"....Yes, I think so." ! d( {. {' ]) B3 g# a/ Y) H
8 a- |$ e3 s A; @5 ^3 k2 A1 x是，我想我看到了。 9 R! e. I& q/ B% s
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* f7 V {! ~6 T# e( I, t9 ^$ q7 M太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 Q8 R, F( V. d; c ^4 ?
; y+ b2 y; h9 e, n2 s"....Yes, it is."
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有啊!
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0 d1 e# @+ t2 y" C( i"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 6 I- q' o0 ^3 c6 P9 ?, t, W' @
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 7 r5 C2 e" J e7 C9 j$ h, K
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沒有。
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: M1 I% a7 {) x"Well, there are. I need you to look back there again and find
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& ], ?+ X# {1 E& Q. N2 Y Itheother cable." 6 }9 ?" p0 \! h7 K& W1 f# E X
% r) ?6 p2 m, u' s& w& A' J就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 7 d2 d1 w: C1 l9 K8 n& j+ t$ p
' G/ ?. O5 M5 e& i* D9 dOK，找到了。 ! @- t' } ^1 v3 V8 n9 s
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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7 e; }: ^ U0 X' V4 ]+ s& x8 k再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 + y" |+ H1 _8 P" i2 {
2 b+ D0 j- Z0 H# |"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ( b8 ?* R1 b- q0 Q* ? d
$ r) Y/ r$ k) n) j0 i"No." P- X, P! W$ a/ D( L. C
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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6 |/ |+ }: T8 k$ F/ H那麼拿個東西墊高，爬過去看一下？ 2 W: x4 X' |; |0 |* m
5 B# L! Y: y" l2 } S! q. f' M" i"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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3 t) n. A: V5 J3 M$ f$ O喔，不是角度不好看不到，而是太暗了。 # F4 a! \; ^/ j, M# _' z
+ a4 \$ s2 Q( z+ l* Y2 A- v8 b0 C"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is / u* J+ _- o- j% s6 x
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comingfrom the window." . T& Z9 u5 i6 i- y1 C7 P9 c$ [
3 f: I7 R+ I* e' ~$ t6 b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( |/ |9 j+ n/ }1 n& q
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"Well, turn on the office light then."
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" c# E7 X e P" e# Y( @9 s那麼把辨公室的電燈都打開啊。 & E S! C i5 r. {. {
5 p: ^! Y$ {2 r+ c9 U: O"I can't." 0 U5 T ~/ |7 I: n$ ?6 X3 J0 ]
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沒辦法。 * s- N. L5 Z) |. |0 l* Q- F* J
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"No? Why not?"
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沒辨法？為什麼？
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- W; Y/ a5 v. ~! t6 h"Because there's a power outage."
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因為停電啊!
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( I# e- s3 S/ o) f4 \: m& O"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff - b4 L6 g8 G/ J, a3 Q
( I! x* o, ]$ O5 dyourcomputer came in?"
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' s1 E- K, @/ L$ Y- H- m( P停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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/ S* |3 r* O" D( c0 i y% D嗯，是的，我已把它們收在櫃子裏。
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/ I3 P" e1 S( w" H"Good! Go get them, and unplug your system and pack it up justlike
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r# `8 n A" X% c6 j- v! ^it was when you got it. Then take it back to the store youbought it from." ) P; z6 Z$ T& t3 O! b& x7 A( h
3 Z. Y* \, Y- }) _# T: |+ D3 A很好!去把它們拿出來，然後把電腦搬下來包裝好， " ~' s( a( H( C" S; U; T
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 u. q, }) H9 m
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"Really? Is it that bad?" 1 a2 |& d, z% N, p! S W9 g; W
( x+ w! e: [/ z真的嗎？是它壞掉了嗎？
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: }9 ]3 E. q7 V; D; Z% [) ^/ |"Yes, I'm afraid it is."
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* _; @5 y: k8 D) `是的，恐怕是這樣了的。 2 A( P. T1 C9 E! O
% Y/ u7 z. R! ~: S- i; k"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 t* a0 s' L4 E! y( l1 C
$ g0 F8 U( x- m& H"Tell them you're too stupid to own a computer."
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) y, U4 Y) A4 ?* B- B4 ^3 ]就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
