Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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; X+ F' V. p2 h1 x J, DRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." 5 l8 t! g. B9 o: \; J3 I) \
/ `4 |$ j- x! U) p$ H它們都不見了。 % A0 [( z: e+ [6 I4 v) B
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"Hmm. So what does your screen look like now?" " C( e! n' N& J: G0 @1 k+ t- r
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嗯，現在你的螢幕看到什麼東西？ 2 C/ i$ p8 N9 ^6 P
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"Nothing."
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沒有任何東西。 " Y7 o$ L8 u/ v% i3 g$ d% J: q3 F
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"Nothing?"
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沒有任何東西？ 0 t/ |. r* o, x. \. N1 }
3 o5 N% H+ [4 ]. y3 ?"It's blank; it won't accept anything when I type." " X9 A3 X) ^2 K- b( X) d. V+ `
Q9 L5 s: r7 Z# ~; p8 g螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" & g$ w8 N8 {) L. V; I, n
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您是否還在操作WordPerfect，還是以經離開了。
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! `3 i- e4 ?+ ?# A"How do I tell?"
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我要怎麼說明呢？
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, w7 M# k2 u+ P- U8 q/ X0 @5 j"Can you see the C: prompt on the screen?"
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% P" l% t3 S6 R! J0 {* M) \你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" " o0 C( f, O0 B m6 E4 A- o! z
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; ?( {2 t8 c3 z6 z+ S4 l
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"Never mind. Can you move the cursor around on the screen?" % j ^" o. J& ]
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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/ L6 `, H8 g. C, o1 W5 y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" - S) i2 @8 ^2 P9 c4 x0 r
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顯示器上的電源指示燈有沒有亮？ 6 v' R/ y- `$ Z+ N( t2 J( K
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"What's a monitor?" 8 c8 f* Y! |8 Q9 a/ d( i* k* A. M% T
; D* T. `( Q. N. I9 W# ?什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 8 n) Z& j$ a; ~' g) ]: o# t6 {
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 9 \% ~) z% H, s' a! U
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有沒有一個小光點告訴你它是開著的？
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% ^ R7 l7 \8 U$ N+ aI don't know."
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) Z& l6 S1 x) s/ H: d) Z我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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9 ^9 ]6 `" \# x0 m! D1 s1 `- [# M; ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." / b: w, u# J4 G( \
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是，我想我看到了。 1 a `' `* v. ~5 I
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; S/ r9 w- v, [* i& u
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 {5 }, f% i: z# d1 L
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"....Yes, it is." 7 Y) o) I n8 ~$ _- J2 H8 q7 O* J
$ d3 a$ `) V& n8 e有啊! 8 H7 l) R$ ]- |5 @& w1 F* t) A! V
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"When you were behind the monitor, did you notice that there were % E8 s. ~! m1 p" [7 o0 ~, g
6 O$ ^4 S/ S- @0 r# F) _two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ d% V8 R/ A7 V. _& o"No."
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- E% @2 y. T5 \% d8 m0 F沒有。 % i. @) E8 B8 L; F0 C6 h) _2 q
) r) N+ b. |8 v6 v"Well, there are. I need you to look back there again and find 4 `$ r$ J# X0 _" l3 ^! K
% j- i6 R7 i3 U+ p7 z* Jtheother cable."
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$ M0 |& c: H g就是了，我要你再到顯示器後面去找另一條電線。 1 r0 j) ?( L {, T$ E: j/ [7 p+ x
9 H, u' s0 R* v \, J"....Okay, here it is."
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9 q# u2 U, h" b8 \* {2 v( B0 `OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into , ^* f) w. M4 o g
6 `0 h! _8 r/ X' wtheback of your computer."
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3 {% {7 b% e5 K0 O1 Q {再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." : i, l7 K5 s2 b; }; Z' C! l# W
# F; N7 R9 V- }, L我搆不到。
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"Uh huh. Well, can you see if it is?" 7 `" I$ I" f* ] S6 }# O
; k1 m# u7 N. g9 x7 H& `& ~嗯，那麼，你看得到嗎？ . y6 Q% \+ `! L5 I, U4 {" E1 M
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"No."
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& P6 C, F e3 T/ B5 m5 [' o"Even if you maybe put your knee on something and lean way over?" 9 N- O4 V) ~" \ @1 |0 W( j. t( f
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那麼拿個東西墊高，爬過去看一下？
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7 {: i: h/ }8 H, J6 ]9 Y; i"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" u# c! E5 x; j) l! E' O* s喔，不是角度不好看不到，而是太暗了。 1 a) t- R" H2 [* O! k' k1 u
9 u% F( b, Y) I5 u& p: m"Dark?" * D8 t. k7 X2 m7 z/ j1 }+ x
+ s/ _) s, o# j; T7 k太暗？ 0 q$ ^7 J% K9 U: c- i
+ S; u0 |8 \! ~6 E"Yes - the office light is off, and the only light I have is
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comingfrom the window." ! p3 A# p2 o8 P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 i c5 g1 i7 c
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"Well, turn on the office light then."
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# Y6 N/ M4 r; y* [9 E# a那麼把辨公室的電燈都打開啊。 7 b2 {+ W3 ?' j+ K j0 Z- z
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"I can't."
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, X3 N d; o2 e/ h沒辦法。
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! h- y) R# q$ p% i U2 {"No? Why not?"
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沒辨法？為什麼？ 7 v" V3 E$ r% N
# s4 n' H; T! }* ~. l$ D4 f"Because there's a power outage."
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因為停電啊! + u" K! I! q' @% T5 s ^1 D+ l
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"A power...... A power outage? Aha! Okay, we've got it licked now. ; [5 E% p0 d: B
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Do you still have the boxes and manuals and packing stuff
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: ?/ T* f- e6 L: a; r+ O: l! ?yourcomputer came in?"
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* Y A* |- L* z+ e! O停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & E/ [, f3 s/ Y4 B5 f
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"Well, yes, I keep them in the closet." , Q) m. V2 |) Q/ V( ~/ C' ^( E0 ~
( {5 J4 `: g0 _; ]嗯，是的，我已把它們收在櫃子裏。
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6 e+ _* b/ ]' U& \7 g"Good! Go get them, and unplug your system and pack it up justlike " p9 H6 k) |/ s
+ U2 ]9 z" s5 I& R; {it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， + ?7 R1 z+ \, d" K7 d" K$ n" p% \ k
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ ~$ t* ?( X/ D4 w8 c0 ]
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"Really? Is it that bad?" : q* {6 k! W0 B7 l
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真的嗎？是它壞掉了嗎？
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& Q" Q/ E1 G u, d4 R: I! Y"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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& J& [2 l. g/ g. g: X' e"Well, all right then, I suppose. What do I tell them?" * ~& w2 U$ e8 v* Z* }4 H
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : ~1 I8 q: r+ w" h# h2 a, ~
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"Tell them you're too stupid to own a computer." 4 r! a* c) G; u5 @/ t: @/ l! w
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
