Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " V0 f0 t1 U7 w1 [, \. B% e$ H
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"Ridge Hall computer assistant; may I help you?"
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5 U/ A9 [9 H: V+ u' l, b* `. NRidge Hall 電腦公司你好!我可以為您服務嗎?
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7 f3 T, L% Q: K1 U" |# R"Yes, well, I'm having trouble with WordPerfect." 6 N' O: h4 z8 F' e' ]
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是的，我有WordPerfect的問題。
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# G8 u" M0 W( t {/ m) ^# h"What sort of trouble?" 4 \5 @! }& h& L' _ E* S; d2 ~
! q. ~0 Z2 q Z& X您有什麼問題呢 ? / a7 q4 _0 B1 q; m, |
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"Well, I was just typing along, and all of a sudden the words wentaway." ( \+ Q# N* t# K
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我剛剛自已在打字的時候，突然間所有的字都不見了。 * h Z+ t( {, d7 z7 Z
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"Went away?"都不見了。
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"They disappeared." ! O; e# K0 V T8 J7 R' q% n* r
5 H; T' m8 j. |6 J% b8 T它們都不見了。 8 _( H1 n5 M/ L& L: Z+ I2 C
5 C$ @, q4 V0 u: s* O- W"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ & `# N# Z8 c# T# [ h& p
4 t5 Q+ v, b* v' _1 q1 d, n" r"Nothing." ( c. f- ?& [5 ]7 l7 d L2 x) x9 D
% w3 ?' D" G9 t6 |1 v/ M; m沒有任何東西。
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! l9 w. f; q5 k0 ~* S2 X$ A! ]"Nothing?" " S' m+ h* k ?
/ O S& a# E; p P5 ]0 G; O6 u, R沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ; W! s" _( |+ z
6 H0 @) Z/ q$ {& E1 X' i"Are you still in WordPerfect, or did you get out?" 2 v$ s4 d9 p! v0 g2 F" ~
& h: ]# @! {+ H9 c+ w' g+ J7 ? a您是否還在操作WordPerfect，還是以經離開了。 + H2 w4 m0 y3 g+ }
7 W; J. C( g1 t! G! P! i"How do I tell?" 2 Z- u7 f* p. u. d; E
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我要怎麼說明呢？ / Q* @+ X+ W' Y# }* |0 X, D
@* j m3 d+ a2 x1 F$ k* _( r, f"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ & h, }3 Y e V B
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"What's a sea-prompt?" " P- _6 ~: U; G9 X* \+ j) U
* C& P8 D& Z6 v( Z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : n8 V ^8 N. h5 A
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"Never mind. Can you move the cursor around on the screen?"
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* r0 Q. ~0 n$ ~5 ]% h1 b不管它了，你可以看到游標在螢幕上嗎？ B" R7 E( r+ ?! }, D: y1 }8 _/ F
K' c R+ O1 U3 W"There isn't any cursor; I told you, it won't accept anything Itype."
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_; ^. Y4 B$ x% T* V7 v$ O螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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% _/ B! \$ }7 y5 X. V# t) Y"Does your monitor have a power indicator?"
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# U1 J# j* u" ?& F' y0 }0 i( v顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ . N) R! [. N: i8 _! X4 F! E
+ N0 G4 {+ B! n1 ~+ ["It's the thing with the screen on it that looks like a TV. $ j V4 V5 q/ t8 G M9 M0 a: V% B
( d: e& O. |( ?1 `Does ithave a little light that tells you when it's on?" . U7 @- G- c$ h7 v8 _) R t1 {
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就是那個看起像電視的螢幕， . r. C/ x' @. M
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有沒有一個小光點告訴你它是開著的？
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: c) X" a5 B5 m! B3 O/ s5 [0 ZI don't know." 8 E% H' K3 }3 T& d4 A# G
1 B' l$ A9 Y% D; C% n5 L我不懂耶。 . m# `" ` m: [3 R( g( w5 Y" q
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"Well, then look on the back of the monitor and find where 3 f. o! z3 F4 G
8 z% \8 W3 X4 I+ m% [the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 a1 c+ D. q) e y1 h5 ^
8 L9 D. R3 U( @"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) K: z4 v3 m- f3 a"....Yes, it is."
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有啊!
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2 i% S/ I$ s U! S"When you were behind the monitor, did you notice that there were $ \6 ]' ^5 t$ ?4 G
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ) c. m; n5 s( l
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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( ]+ S6 _- V# A就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." / f. p' S) \8 W5 u" }/ Y8 G4 C
7 P9 x0 }7 \: k& M$ BOK，找到了。 # m- V4 J8 S3 I
6 u" D* G7 g- C) }% Q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 7 S. M% u' W* j0 F8 f- q
1 u2 e/ v8 F- z1 B5 g0 m9 {4 m: g% ~+ [9 J再替我找下去，告訴我它有沒有確實插好在電腦後面。
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: ?9 G4 a P$ p3 f"I can't reach." ' K" N1 E/ @# [7 v# T; Z/ x0 C a
( O& ~" ?5 T. b1 ?: t- l我搆不到。
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"Uh huh. Well, can you see if it is?"
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6 G- J1 k+ _% @* n. b嗯，那麼，你看得到嗎？
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"No." , D j! H+ H4 E8 C; X
1 f7 |& p3 G6 N% e# D5 ]) C看不到。
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6 m+ B/ k1 A# o1 s"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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# @, b/ [# c( C: A1 T"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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" p1 H& @! y$ v"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is . Z& s8 r* o! n t. e
$ u c4 f) j0 u- Ycomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 0 n. V. M" W7 ^5 A$ P
2 y% x) F7 y/ u8 x/ ]那麼把辨公室的電燈都打開啊。 % j' ]! ^6 r0 @. I
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"I can't."
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4 h1 ?5 u! p1 n' e沒辦法。
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"No? Why not?" ( s- m' S! \2 d* M
. G; g( g% W. I# R$ L沒辨法？為什麼？
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"Because there's a power outage." 4 x k* {0 s# R5 O
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因為停電啊! ( Q3 @7 K2 T& [5 f8 L* ], K* @! e @
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"A power...... A power outage? Aha! Okay, we've got it licked now. " `% {/ O$ H7 v# q5 ?$ Q) m4 j
2 R2 j+ g5 Z2 M3 Q" y; H9 TDo you still have the boxes and manuals and packing stuff : R1 U2 k$ u2 S* G
$ q7 Y) J$ K: m, ~, @; s1 Uyourcomputer came in?"
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! S1 b. i9 O/ P4 \) G1 S停...停電？&#@!(& ，喔!OK，現在開始打包， ; H- t3 Q2 c$ s: o( w5 q L
7 c; ~. [ Q2 h7 A! N4 a2 v* l電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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5 g+ P0 n0 s% G) F4 _, l, M"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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: c" P* E7 f& j% d, l"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." * O% p9 v8 @% l3 ~1 Z3 {9 t) `
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ K- G. G) G; G* i- `0 L! w5 b' v3 r就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 i9 n2 e# J+ _/ p' K; `* @" U"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ & Z2 h6 G( r: R' E- q8 {
0 @1 S$ `& L. W7 x: u6 {4 D"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ; M) y' k9 ^# c: M( G0 ~! y
8 y( j* l8 J) q"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
