Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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$ ^6 }9 s/ N' e+ \"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 I. U1 W$ k% S+ u" y4 K* a
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"Yes, well, I'm having trouble with WordPerfect."
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# O3 Y: G' @6 w$ Q0 b是的，我有WordPerfect的問題。 / C1 |/ a5 F" d6 f
, E& r. E- R4 L" H"What sort of trouble?"
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1 x: F7 h# r+ h您有什麼問題呢 ? # g; ]; i* T1 [; {( y; T4 q
/ [- T- P5 f9 g# K1 Y6 F! S"Well, I was just typing along, and all of a sudden the words wentaway." 0 p! g" o! w$ d; N
4 ?" }3 V" Q# C& _8 }我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 Z* ?4 P/ y! D8 a"Went away?"都不見了。 0 J2 i, V/ ]7 G& H5 \( L; x
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"They disappeared."
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8 j" H+ o1 k$ I- b5 T; R& S它們都不見了。
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"Hmm. So what does your screen look like now?" 6 \! D* B9 X, D6 q; v
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 7 m% ]! v/ J- Z6 l6 C5 T% t# s5 ^
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"Nothing?"
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沒有任何東西？ 3 Z% k, t+ c- A! }
( N" l) p4 H* p5 W R! w"It's blank; it won't accept anything when I type." % q1 Y: O9 o! j C$ p s
# h: _$ I' T! A3 ?2 Y) f螢幕是全黑的，我打的字它都沒反應。 * J$ Y, X2 Q- a' c
1 |( z- O: x+ v$ X"Are you still in WordPerfect, or did you get out?" # r8 e; v& A+ [, |" w) b( g
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您是否還在操作WordPerfect，還是以經離開了。
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- U7 R. l7 Z5 A+ o. T* p4 B: Y"How do I tell?" 9 D. ?' V6 ^. W6 G' G
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我要怎麼說明呢？ " [& S& a0 ^! |( k
- U, T, Q+ j1 A) ~! d1 Q4 h"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" # W; j) y0 k9 z% ~/ O
2 \3 @2 d. O6 ]( Y, o* u+ b2 f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 R3 b; \) Z5 n+ f
' y8 V9 f* R5 g- H"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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- n* K" z) @- Q. Z d$ E" Y: g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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# A( @% c8 b+ q1 b$ g! c"Does your monitor have a power indicator?"
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' {( t( I' L( M9 Y3 h! }顯示器上的電源指示燈有沒有亮？ 7 Y( _1 u, @ s8 ?/ t
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"What's a monitor?"
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什麼是顯示器？ ( R% ]" x2 o% H ^( b
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"It's the thing with the screen on it that looks like a TV. 7 n$ {5 l. K) o5 Z" G: O) D% l; B2 [
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Does ithave a little light that tells you when it's on?"
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9 i* p+ ]" }( o$ o" J就是那個看起像電視的螢幕， - t& j) m t; }- K! y# l+ n, g
7 Q$ K' ~7 X& m" q$ O9 a- m' a有沒有一個小光點告訴你它是開著的？
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& ]. u( I' X9 N3 kI don't know."
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我不懂耶。
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' |! T5 S, x. A! x7 l0 ~( \"Well, then look on the back of the monitor and find where 6 c, M7 }+ D7 v. ? `
( ~$ s% Q+ A9 G# X# T2 Dthe powercord goes into it. Can you see that?" 1 }% [2 v1 b5 ^9 f) q' {
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 R4 @& y8 s# N7 A( ~' s5 N
- l$ `7 ]" V+ h' x+ m3 R- I"....Yes, I think so." ( c# Y$ _% ^+ P8 C
) V8 y1 H/ f) Y7 \/ P) Q是，我想我看到了。 % C- W. M! n3 C5 T
. p1 O( n$ e9 F; p& H* \4 E& z" W"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " i e; a/ p, p H9 n* S* k. l
; B" f" F; ]; F/ y. E! R2 E太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ [. P1 u- K4 B* H$ s& o2 `" ~"No."
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沒有。
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2 T9 }' a6 ^3 X8 M"Well, there are. I need you to look back there again and find
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# y) d# K3 d' T0 q/ I6 H* C B6 [theother cable."
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+ l* P" a* t- h% P; {% t- ?& o就是了，我要你再到顯示器後面去找另一條電線。 ' Y3 ?. u& u3 t
- E2 P) ~- g% c"....Okay, here it is." i3 i8 T$ y W% C% l
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OK，找到了。 . u+ k4 C" B6 o0 c- I; t" {
0 l. u. J. e$ r' ]6 K. f! i"Follow it for me, and tell me if it's plugged securely into / y$ K) N! C& Y5 Y: o8 D
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theback of your computer." 3 t1 t0 @, P: @ n
; i- @% K' b9 r" G& w再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." / L% e' J- ]* J) I3 @
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我搆不到。
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) h/ j f1 h0 s"Uh huh. Well, can you see if it is?"
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+ Y! ?) x/ l* x% y嗯，那麼，你看得到嗎？ % b) W# v9 _! G, f+ d7 U( ^9 o$ L) F
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"No."
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+ v8 @. G- ~: M: `& p看不到。 & X0 \" J% l. |2 `$ x+ m! z
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"Even if you maybe put your knee on something and lean way over?" 9 R- b+ h/ l. H) a) u
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那麼拿個東西墊高，爬過去看一下？ % N( ]0 ~& ]% L
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." - s8 u" K, V. k; P+ t! Z- G/ d
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" , F3 Y1 m. h7 n8 k! P! G
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; k8 W: q4 ]% B& w8 u. r, I" T- k"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* ]! T% s4 Z4 X: q"Well, turn on the office light then."
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* Z0 Y* Q0 l% p% i: r那麼把辨公室的電燈都打開啊。 & F& `% V0 Q: C% ~+ h
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"I can't." 7 f0 R! o1 j. v; W" L
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沒辦法。 ! D# E2 |1 P/ f3 Z+ [8 P
* d; }- e, Q) c8 x( J"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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* J" }2 s, |0 u: _"A power...... A power outage? Aha! Okay, we've got it licked now.
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: y3 t- s9 [& Z5 ?Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 z9 {8 E& ^: _7 C7 \( p" a
/ c$ f3 I0 e( K1 I9 K8 L"Well, yes, I keep them in the closet." 8 k9 a! `; K" D. |9 r1 `& d
9 k* j( G3 k" X0 ?9 `. O- F2 n) B嗯，是的，我已把它們收在櫃子裏。 $ d) ?! p( m0 A, @1 v
! M2 s9 s$ k8 c. B5 |1 ~$ p2 y# L( R0 z"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." & F" X3 V1 P0 D: \2 y2 E/ `3 e
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 ^$ j& p8 [) u; f9 `就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& E' d2 y g5 }, C: Z5 `8 n" `" t"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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% [4 n4 Q, W" t2 ]% w" ~"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 P% I6 ~/ y* g* a' k
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 U( k& d6 ^ \+ J L2 A
! q* o6 j- m3 I9 k"Tell them you're too stupid to own a computer."
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7 J) ]3 L2 i1 {0 U, a就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
