Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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! R! w& H1 H4 C8 O+ F, L& U3 v L"Ridge Hall computer assistant; may I help you?" + |' Q" t: u$ v
8 j C' N0 g8 Z2 cRidge Hall 電腦公司你好!我可以為您服務嗎?
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: \ O5 c: g2 w) |3 b"Yes, well, I'm having trouble with WordPerfect." " B" H1 y# i4 V3 N6 k
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是的，我有WordPerfect的問題。
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5 s! X ~& ], o4 u) K+ c& i6 n7 W"What sort of trouble?" . t) @% |* a7 Q b. g
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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# @0 Z# M4 g: _+ z4 e2 V& b# j4 x, [% a8 ^我剛剛自已在打字的時候，突然間所有的字都不見了。 1 F- J c' z$ a$ {
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"Went away?"都不見了。
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; E8 M O' V7 D, v" V"They disappeared." / Y. L% I4 P2 `' z1 h& V! ^
' ^% z+ W+ U/ b' k. h+ Z" j它們都不見了。 $ H3 L. n4 C' d1 j1 V' D6 m0 e: v' M
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"Hmm. So what does your screen look like now?" $ `! y5 W! a9 Q5 ?% Z
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嗯，現在你的螢幕看到什麼東西？ / l! @0 \$ i5 L1 x$ a0 d
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"Nothing." 5 `* t9 H4 A. _' b
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沒有任何東西。 2 a. A; H- s) u% ^
0 y6 X4 [: f) X7 ]"Nothing?"
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7 @) _8 `# f/ B" }+ V1 k+ k沒有任何東西？ 4 d3 |# K7 Q% d0 T E; M: w
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"It's blank; it won't accept anything when I type." 5 t( Y- L5 m7 e3 u
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 5 ]$ W2 A9 `9 w8 {8 B/ h
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您是否還在操作WordPerfect，還是以經離開了。 # [1 Y6 D, [ u- M, }# k6 E
; x$ L+ V! B3 d$ s) y1 v- O( F"How do I tell?"
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我要怎麼說明呢？ ! Q+ h }. ]- N
8 X7 w6 r# e6 U% q/ x. x3 F# G"Can you see the C: prompt on the screen?" - i% x5 Z4 R, i0 ~
3 A- M$ s6 o/ `5 L2 d: ]你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ; M6 b5 q: ?" I+ D8 Q1 f# {5 i
/ r& ]6 J6 [( t1 i! m# u; j什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 l4 x, L' m1 v- i6 g1 {
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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* q+ ~* ]6 f- A- H/ K) h' C3 B"There isn't any cursor; I told you, it won't accept anything Itype."
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5 j8 ^0 Z, V8 x) l8 F. B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" / h, x, C( B# w
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顯示器上的電源指示燈有沒有亮？
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, d: q Y. K7 d. H"What's a monitor?" : k. F2 K2 }4 H+ I6 h: |! v5 l
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什麼是顯示器？
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; @# D3 K2 y( r5 R% i7 C4 {"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 f/ _/ r7 D B
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就是那個看起像電視的螢幕，
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% j2 Y0 @ @4 ], g8 I, `' M6 S有沒有一個小光點告訴你它是開著的？
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6 S+ G9 E: ^7 CI don't know."
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我不懂耶。 2 q0 O% T9 o; I$ G
: z9 j) D1 H3 a# U) v8 \+ ~"Well, then look on the back of the monitor and find where + T: \% l$ G8 C9 C
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the powercord goes into it. Can you see that?" # O4 d; g) R4 e9 a2 t6 Q
0 G, H7 u# K7 b/ @7 Y' e2 L那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." , k5 z2 i2 I4 ^. `
, O& D, M! X% v: L0 i是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 N9 _8 Z) L; Q9 Q4 [
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"....Yes, it is."
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% E: _/ H% a# M% T/ [3 j有啊! 6 B& y- v7 S& u$ R; W# }
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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) B* k# F7 l8 _+ n7 n. i4 q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) H5 [) x- S9 q! w" Y
% o9 ?/ I& V( y) @# q6 n"No."
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) H2 I4 V" H7 E沒有。 ( Q8 m/ {" D9 Q3 m9 N1 w
* E- V; _9 ~0 n"Well, there are. I need you to look back there again and find
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8 a, ~( ?/ ~& U2 R; Ytheother cable."
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- M$ T% k6 |% I5 Q就是了，我要你再到顯示器後面去找另一條電線。 * s2 o- S1 g! _6 C+ Q! |3 `' V
; }$ U# L n$ h9 x# W- \: o"....Okay, here it is."
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( v7 P( n1 H) y0 }$ QOK，找到了。
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! Y3 {: L, d( ^; h. V: Y* N4 ~"Follow it for me, and tell me if it's plugged securely into 7 |" {- ]' D5 ^
6 Q5 F2 l, v: W4 @! N. g$ ]theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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/ P: d A R% ~ n6 n2 V4 J+ o"I can't reach."
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我搆不到。 6 n1 t- v. d2 ^. `2 U
/ G2 q6 L- m/ p) h* \( a9 q" i9 |"Uh huh. Well, can you see if it is?"
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* N! D! r0 b6 z( U. i N/ V9 T; g嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 3 W( S! r3 z! h |& l1 Z
8 |1 r. X- T; u那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 n6 J- f) u0 h' {
2 U5 f: P! d1 u4 v% @喔，不是角度不好看不到，而是太暗了。
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. q3 n; {- K- O7 u7 O( D"Dark?" 5 g1 N+ ?$ d* [7 @# [* u2 F N
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太暗？ 4 N* F6 [/ Z5 E) o$ H- @
4 o. g" S4 J! g' k6 L( G"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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. W9 f* d6 W0 Y$ o. d" N$ B是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 y" X/ M& \. O% F
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"Well, turn on the office light then." ; `. w6 j* `0 D: C: j
7 J/ O8 i, y+ h9 \$ C& Q那麼把辨公室的電燈都打開啊。
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) ^) W H2 w/ {1 i$ E"I can't." & N6 c: z4 u3 i$ b( t0 ^
& b' Z- X. I( y: s沒辦法。
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$ e& m6 m) o1 J" c9 Q1 b"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." ( B6 ~9 ^& z' x/ w
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 6 g& z, A" M! H: w: q$ t
+ I- G9 j: T0 S" `$ q, YDo you still have the boxes and manuals and packing stuff ; |/ y+ E0 G' V' c, i# R& L8 C( u# w2 B
. K! C1 @8 {! J4 i& \* dyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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( F" J/ k3 k( D! A6 Y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( @ x: T1 L |8 \' u7 {
/ d9 c/ i+ h, m7 ?- g, @! ` \"Well, yes, I keep them in the closet." % Q; I1 H+ ]1 g
: d8 D9 W0 Y8 N p$ z" M嗯，是的，我已把它們收在櫃子裏。 3 @: ?2 S/ k B" e$ y
/ |0 H; x8 u* ^# L5 ^4 X( I- n" @"Good! Go get them, and unplug your system and pack it up justlike / N+ |/ o* z' v s+ ]' N' i
) y4 X i6 S' Q! z" Y* L! m6 S( |it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， . ~- r6 m. `! H8 ]" c1 M% u0 B
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . w* H, Y. N5 T8 j: Y2 Y
1 [3 R# G( W2 I2 D"Really? Is it that bad?" : \8 c/ g) L+ U6 W
$ E5 `& T2 r4 _! t真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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: T8 t' m/ c2 K& O& O- M" U5 i是的，恐怕是這樣了的。 5 Y; J9 b: g' A8 e
7 @. ?% D/ M1 k6 S w; U8 _3 f"Well, all right then, I suppose. What do I tell them?" 5 T% X/ l6 B. M( _6 O4 Y
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
