Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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5 R3 a: r! S. M( m: H"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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# L" v* j' t. p) |7 H"What sort of trouble?"
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您有什麼問題呢 ?
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& e6 @& B( ^/ p/ u6 m; Y k* a"Well, I was just typing along, and all of a sudden the words wentaway." & ~4 L1 v6 F. _1 G' R
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 S9 `6 a. A. F5 R$ E) ~"Went away?"都不見了。
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! p# Q8 c' E3 M6 y0 J7 h"They disappeared." 1 W. f c$ ] p9 C7 ~
6 \: W# W" v; b+ y它們都不見了。 7 y9 m7 J5 o3 C. t( b
! E% c; X3 i; F/ B" {"Hmm. So what does your screen look like now?"
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* u3 h! |/ C! ?; {9 G嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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5 d- \9 e B6 y5 U/ z2 J2 c+ j) m3 H9 u"Nothing?"
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2 ?5 y0 q4 I0 W. u沒有任何東西？ : V6 w( j7 h9 S& Q$ ~
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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9 A4 s5 E; E3 J. d1 y; b7 f"Are you still in WordPerfect, or did you get out?" - _5 x) y1 u* Z% x* L
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您是否還在操作WordPerfect，還是以經離開了。
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# [) ` @9 o& ^6 X& g4 T" t"How do I tell?" . U: U; n; b& r& x+ r
0 G8 G8 _! l8 ^; v# d我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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. K% `! M5 |4 M) c6 H7 M1 N"What's a sea-prompt?" * Q! I% k) p3 a" p
) Y/ W, `, k. i& G6 f$ O( G什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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7 ]4 A+ o8 ^" b' ~- F1 e* l不管它了，你可以看到游標在螢幕上嗎？ 9 r. w Z3 E V' g5 o- r
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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1 t$ o5 ?7 C9 r `' A"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ( U( D* o, b3 V# I- Q
) F' d" z# v# u/ g% y* Z8 h3 d- X"What's a monitor?" 2 r5 g& E4 Z( @# j
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什麼是顯示器？ \2 W2 |9 p8 u; p, b
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"It's the thing with the screen on it that looks like a TV.
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' t1 {6 ]5 h! d, d1 C0 UDoes ithave a little light that tells you when it's on?"
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8 Y) T0 d8 U' _( g) H就是那個看起像電視的螢幕， 4 E* r2 ] x4 r9 t# ?( J! H+ s
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有沒有一個小光點告訴你它是開著的？ $ X0 f6 p' ? \7 i/ O }7 }
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I don't know."
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5 l1 ?" x7 {+ r6 w- I我不懂耶。 ) m, \" w- u x8 Q8 U* M3 K" r8 T k! X
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"Well, then look on the back of the monitor and find where 9 \1 q! f- Y" z' d! w. `0 i" ~' p
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 S% A7 Q: f1 Q& }& |
+ A- ?. X. B6 e% w1 h7 }- L$ w"....Yes, I think so." , h+ X1 w! c. Z; n7 \0 q D
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是，我想我看到了。
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9 ]7 ^" }- T8 {"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 U: \ N% ^2 L- D0 R+ G6 i
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 N! m5 P u$ U0 t8 ]1 R
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"....Yes, it is." & k9 l% _! x) C4 i# D2 Z. ]
5 @& F$ H4 I. K L: T* \+ w有啊! + ?4 G; y6 x$ N6 J; z
! f# N% J+ U9 \# i0 Q"When you were behind the monitor, did you notice that there were
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+ h" q V; E8 v/ L% Y" E9 itwo cables plugged into the back of it, not just one?"
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. j2 z& s, Z/ |3 [你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 6 P- a7 I( M6 Q2 U; Q
$ S# t7 C* O9 c. [, z"No."
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; \7 `( n$ I+ a, m2 _7 ^3 M) n沒有。 ; S1 E6 x+ Z% |) c6 q9 \1 d
2 E. N5 l; L; K+ K. t"Well, there are. I need you to look back there again and find 1 p+ D4 ]- u9 o ^: e, w
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theother cable." * Z. |8 D( K$ t3 U6 W" G T
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就是了，我要你再到顯示器後面去找另一條電線。 8 _" ]& h; Q6 |$ C) _$ M h K
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"....Okay, here it is."
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2 C7 s+ H% c! _# G& N( SOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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4 f7 f6 c' Q/ ` E* i5 W& t; Wtheback of your computer."
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/ D M" g2 ?) R再替我找下去，告訴我它有沒有確實插好在電腦後面。
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8 M# q* d: b+ ]8 v% F"I can't reach."
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+ C% y* `0 R2 ~2 S' I/ {$ q( `3 w我搆不到。 ' r4 \' h8 j L' S) R
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 0 A( o$ k; n! T( D2 }
: }3 m" r$ j2 }+ V( N2 S"No." : C* B ~$ g4 j+ ?5 M
4 R* _# e+ S) @3 c1 g3 ?, b4 V% b' P/ W看不到。
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"Even if you maybe put your knee on something and lean way over?"
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" g) J6 h9 B" {2 K$ S4 Y那麼拿個東西墊高，爬過去看一下？
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$ }5 s2 @6 R# j7 u6 ]"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: ^ _4 U! `0 h% |喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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' P' o; W5 C% Q* f% v8 a7 ["Yes - the office light is off, and the only light I have is & {4 \2 ^$ w/ O. r" j6 k
( `. r, I3 v; Z: o- Kcomingfrom the window." - a* R0 a8 }6 T+ Q8 y# y/ K
t( i3 ^3 t. J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " @8 v. Y% P% }+ q( p0 B
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"Well, turn on the office light then." 4 x6 L* b. a& B# E% X3 p
9 L q4 y% u5 q那麼把辨公室的電燈都打開啊。
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"I can't." 9 D4 Z9 R, _% D L$ M
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沒辦法。 0 `1 S g: D4 r A j/ F# J; S
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"No? Why not?"
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: ~) n M6 `. W沒辨法？為什麼？
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$ k4 a4 N4 \' G$ N"Because there's a power outage." 5 T+ l+ l1 l2 V& i; [
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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, m) w, L) c% r4 c5 ]Do you still have the boxes and manuals and packing stuff ' h; f3 `9 ~( d/ ~& k% @
5 C8 ^0 x5 I, ayourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 I. Q( P e; [8 g! f
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ D9 X( ~+ B, r" X
# f7 ?, c6 ^5 Q: d, e5 {"Well, yes, I keep them in the closet." 1 O7 X; m3 H" w" k; H& d. s
8 q7 u1 U6 C. M0 i8 D5 a嗯，是的，我已把它們收在櫃子裏。 6 Y* s1 `0 v4 w' B/ d2 ^
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 G4 n% ]5 {6 S6 C
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 3 S B0 E. e; P- o% ?9 E
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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$ V5 I/ Y! S2 m+ V' W3 c& l"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : h" U& }2 h @' v, H8 e
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
