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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü 9 I8 Y% X) k+ B4 ~- K! t+ M
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"Ridge Hall computer assistant; may I help you?" 5 e& i8 @5 Q: X$ n8 U8 i2 F! a
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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7 P- C9 Y: N. e) S# R"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?"
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"Well, I was just typing along, and all of a sudden the words wentaway."
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 0 I& q1 T2 x$ R# ?2 Z

2 I/ z7 U( T( G: M! j4 r! l$ U"Went away?"³£¤£¨£¤F¡C 1 i4 `8 R- {) d

0 v$ J1 |& v3 e2 B"They disappeared."
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"Hmm. So what does your screen look like now?" ) z. E: M8 c( B7 y5 w- C5 S' ^
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H + r" a- C: e! K' [
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"Nothing."
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# J" x3 e: m+ k"Nothing?"
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"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?"
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"How do I tell?" 1 K6 X) `7 Q# O9 K  O

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" d/ |9 K6 u1 D7 e2 A6 }8 o"Can you see the C: prompt on the screen?" ' F9 x  z( T/ l& h/ R
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H
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) _+ Z6 g: Z# c  s& y& g! }- Z"What's a sea-prompt?" 4 T+ J. o# b1 T1 r3 k
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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"Never mind. Can you move the cursor around on the screen?" 6 E# [$ ], @) x1 V0 i- x& W/ j/ j5 Q/ [$ @
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H - i, b: A- c+ ]- S3 K5 Y
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"There isn't any cursor; I told you, it won't accept anything Itype."
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. g8 `) ], O8 Z) ?' y1 w"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H 8 y6 @7 c% K! M! Q5 t7 [# r

: f7 r! w0 \: G+ p2 l; _8 V"What's a monitor?" 9 k0 X0 t" ^4 W7 s
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 1 G6 h( l$ ~! Z1 c
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  z) r) b: \0 d1 {7 h6 P¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H 8 o& H2 \4 V. K0 K+ n. Z$ r! G

6 ^+ K( V3 u9 C; e; o) ?, rI don't know." % F! W; S+ Z3 I* n2 e: N! L
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§Ú¤£À´­C¡C
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7 d# w: [  U) S0 |"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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8 x6 p2 a. r7 d"....Yes, I think so." 2 S! Z. d3 J" q% O6 q8 u3 W

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5 w" H7 L0 |: [! P3 `( ]"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H & w2 N7 J# ]) E4 [/ F" b
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"....Yes, it is." ! {& }( F/ p2 L' W

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& q8 I& z3 P7 U$ }8 G' x2 L"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H , m; a# ^8 z6 l: ^& ?
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"No."
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"Well, there are. I need you to look back there again and find ) G( F1 T& @3 U
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theother cable."
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"....Okay, here it is."
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" @* S# m; c. F/ D' G% V# O( h! ]"Follow it for me, and tell me if it's plugged securely into + f9 }/ q2 v7 Y

; m/ H$ E  c  o. F! m; ctheback of your computer." & R( g' e3 V3 [
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C 7 u6 W; ?- C) U0 i: x  k1 V$ f
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"I can't reach." ' ~) K2 Y# q4 Y. r! }. f; J  [
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"Uh huh. Well, can you see if it is?" 6 o7 A) g( R4 s8 [
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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) z7 @( a  D) F+ X! l"No."
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¬Ý¤£¨ì¡C
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"Even if you maybe put your knee on something and lean way over?" ! K/ D$ N+ L" I4 x2 w0 r
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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, ~) q1 M' B2 s. j"Dark?" 4 C: V$ K8 ?3 ~

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  M4 X8 @# X: p  ?; r; ]( u3 i: N"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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"Well, turn on the office light then." " I; k0 d% k* i  Z2 {

  k" ^8 L( b! P- u- t! l¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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"I can't." " G8 T: Z6 H% H& T

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"No? Why not?" 6 z1 q- E" p8 n+ ]
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¨S¿ëªk¡H¬°¤°»ò¡H / m; M9 F( q  b

" Y% k7 v; w0 T$ I8 _"Because there's a power outage."
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¦]¬°°±¹q°Ú!
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/ T: j5 R# F$ C"A power...... A power outage? Aha! Okay, we've got it licked now.
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/ s' |& t% }/ ^; x2 j1 i4 {: m: iDo you still have the boxes and manuals and packing stuff
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4 @, E, ~6 M) l& F6 r% g' Kyourcomputer came in?"
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' }3 d1 V- K9 v" Y* P. n& L°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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/ V6 o' r& P4 ^& ~3 D  t  n% `¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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4 b  I9 B  D6 u, c. w" F( u  V2 F"Well, yes, I keep them in the closet."
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"Good! Go get them, and unplug your system and pack it up justlike 7 Q$ b9 n" @; {# z/ }

5 f0 p- t" E* q; i" i; n5 Wit was when you got it. Then take it back to the store youbought it from."
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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0 ]" e" ?( t' |# t5 y´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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! m/ v" M( s% r3 h2 a( G0 A"Really? Is it that bad?" 8 a/ o) k9 r, |! G) l

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" ^5 g' t5 l0 c# {# ~. @9 i7 ^# d"Yes, I'm afraid it is." % Y5 k. q' j; x/ G

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"Well, all right then, I suppose. What do I tell them?"
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) n2 h; B5 h8 ]³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer." / i9 w2 W3 q) P' A& E, a
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