Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , m& w- w9 X$ k9 ~
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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3 u5 l1 g9 F! N: c1 F: K) X" G"Yes, well, I'm having trouble with WordPerfect." , k5 I3 ?) D. k4 _
% N* L1 }8 V. a& r9 l. h% |6 l是的，我有WordPerfect的問題。 ' z. b7 P& g6 G; Y- \( B; G
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"What sort of trouble?"
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M! b0 S) r1 _/ |) F' t3 F% V O您有什麼問題呢 ? - o6 R7 h5 Z+ k
/ N F- U; x- f# N"Well, I was just typing along, and all of a sudden the words wentaway."
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. S3 }: D5 G$ D( s5 w8 B我剛剛自已在打字的時候，突然間所有的字都不見了。 5 ?) f8 P s1 d% \
' Y2 |; b1 v+ t0 @$ `8 a* T"Went away?"都不見了。
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+ s+ N- J8 }" b"They disappeared."
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它們都不見了。 : u& i( k& G5 K, P; H( U4 ]# L
+ w' x$ H2 c' S# u7 {+ v( h/ T"Hmm. So what does your screen look like now?" % j% \ l9 [0 J
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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0 N$ |( F g+ @" V1 O3 Y5 _4 y沒有任何東西。 & B5 }! t) L' m3 P
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"Nothing?"
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* [! ^+ H3 h( X3 a7 ]沒有任何東西？ 6 j% @1 ?# ~& X# N
X7 @4 O4 ]4 z" {1 j"It's blank; it won't accept anything when I type." , y, K, m/ I( Q9 p, w }" s+ U3 m/ x; K
7 _) W1 ~2 J% w5 A螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 7 ^7 E8 A0 s& X! {2 t
2 p& v' a: e! ?# N您是否還在操作WordPerfect，還是以經離開了。 ( E! q* r& }4 L1 Z) p
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"How do I tell?" - l6 F4 P( H& [) v3 |5 K0 z
1 }, p, J4 p2 u1 U/ `我要怎麼說明呢？ z9 M1 a1 n" d9 x' n8 c' F3 {% B
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ & R/ F9 z# ?3 d% m! o6 p4 A
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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; L( c, {/ ]3 u& o: j"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ; F7 e0 w7 W( H6 @+ k0 n' L. R
6 c. S: B0 j4 G3 O7 o% N) c- O"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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2 {" e( ^2 z7 T5 Z"Does your monitor have a power indicator?"
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6 ~8 X6 U5 Z u, j4 }8 w顯示器上的電源指示燈有沒有亮？ " W# }) g$ ]! V. y; R# U; x- o5 C
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"What's a monitor?" # T# x7 W2 Y0 X5 I$ P) g* y" x$ M! ^
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什麼是顯示器？ 3 P! F+ {+ l8 X
/ z. P/ t; B4 b' L. ^( e"It's the thing with the screen on it that looks like a TV. ( k- h- s& [% d, i/ d9 o' k9 }
( v3 q# T6 q6 _, [8 G3 W* mDoes ithave a little light that tells you when it's on?" 9 |, o+ w" G. Q6 [' u
& K ]1 A1 w1 O* A) \, d就是那個看起像電視的螢幕， F( {, T8 F# ]% v& p3 b0 [
7 ~3 q s/ I+ E+ [有沒有一個小光點告訴你它是開著的？
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I don't know."
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5 B8 x, A- Z5 X* ~+ J我不懂耶。 4 P; v, z' O$ J6 I2 U$ D
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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3 R( w( O! N7 k& s那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 t9 n) E) `5 Z6 {+ [5 E0 Q
# v4 _( U6 [ m% R$ Z"....Yes, I think so." : v9 X; @3 B& @' S
5 |, o' W/ |+ Q5 ?+ t是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' r2 S" N8 `& ~2 z- e, d+ @6 p
0 }0 x( K. ~: v: P; C太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! + j% O' @# C, r
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"When you were behind the monitor, did you notice that there were 2 \" X$ X8 Y/ U/ D2 S
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two cables plugged into the back of it, not just one?" $ e! k+ O6 F3 W. f
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; m( B. ~5 h u, J* p/ J9 y
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"No." ( ~* {3 e2 J3 z9 p
& e" P5 |5 e9 K9 d- U8 ~, v沒有。
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5 R) W7 J; b- Y$ |"Well, there are. I need you to look back there again and find 6 ]5 Z% |5 s: B' V; ?
8 ~; J7 p8 z7 Q' q( jtheother cable." * F! H8 _% \7 x" I. H5 f
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就是了，我要你再到顯示器後面去找另一條電線。 + h0 ^! c3 P% y. _( w3 X
% t3 k6 n3 [. v3 @2 ?"....Okay, here it is." 9 a6 `6 \' ^$ j N9 H0 m/ L/ p
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OK，找到了。 ) h; R! }& z: J4 d' a" T
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"Follow it for me, and tell me if it's plugged securely into 0 [' r2 c" O8 o9 V8 P0 d
; P5 x, d( p: h& k# d1 Ktheback of your computer."
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, ?; G; L n% R再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 {/ y b4 m& E4 a, O. c
$ R9 x, q6 [! f* y' u6 J"I can't reach." * ~, A3 c* I/ }0 A h
9 O& C( ]5 y. k3 S* o) s7 F" K我搆不到。
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"Uh huh. Well, can you see if it is?" : \9 X) V1 S$ }! u1 s
3 k% c8 V1 c- p7 N* U# B, V嗯，那麼，你看得到嗎？
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4 w9 h' K) E! a: a"No."
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看不到。 ; b' t4 E- m3 a' p0 H: }8 h6 H
3 d2 k8 k( k( L. Q. _"Even if you maybe put your knee on something and lean way over?" % `9 i& s% _% R( r: W# B
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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9 U# ]* x# A/ b% @6 m5 c$ n4 `"Dark?" 9 G# a( c) e0 P6 a( n A% _ v& Q0 [
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太暗？ ' O0 |2 V7 Z8 ~/ i1 M4 L0 {
& _/ w. ?# \# ?( y"Yes - the office light is off, and the only light I have is . \& i- B I0 x' @6 b
! t5 L. O m$ ucomingfrom the window." * O2 S0 j- W0 ~( X( B6 w
6 }$ p2 b) R% ^; T5 Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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! o- a: H- H9 M3 {那麼把辨公室的電燈都打開啊。 + H+ J- p& X' d* \# u& j5 p# f. n
5 A1 N0 {4 w6 U: S) A) c"I can't." # s& G& \4 d! U5 A) O j
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沒辦法。
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: C5 @# ^0 n$ d+ {"No? Why not?"
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沒辨法？為什麼？ " K: s$ p' P* \! \; x' P
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"Because there's a power outage."
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: ^6 |$ }4 c" v4 A因為停電啊! ; a, }! ~4 S0 V, F/ w/ h' O
_* J$ S) J- g3 b"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 n4 U; g2 | H9 ^$ JDo you still have the boxes and manuals and packing stuff 4 y3 l1 `' r1 }( i- j/ e) L
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yourcomputer came in?" 6 j3 F/ w. f0 a4 [0 b$ o+ D
( ]9 v* ]% Z9 F7 a: h7 W停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 }& y, h" ?9 p. c. C
. `% @1 x, T4 O+ q5 y5 R4 z, b4 T! M"Well, yes, I keep them in the closet."
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" G( }: g* _; n' f* ]嗯，是的，我已把它們收在櫃子裏。 0 i& H; {+ M* k: D
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 D5 P% `9 Z# R8 Y4 F
i& E- K2 e W- g8 [5 C7 Z" ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - y3 j0 M' {! l5 M1 K5 r4 Q# H0 G% u
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"Really? Is it that bad?" ' i7 R+ y8 _7 ?) N. B
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真的嗎？是它壞掉了嗎？ 0 E0 u3 c1 v; D' R
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"Yes, I'm afraid it is." , a4 W* z9 d7 I/ h$ y8 e
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是的，恐怕是這樣了的。 . S0 E! {9 h6 f+ K7 W
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"Well, all right then, I suppose. What do I tell them?"
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8 y- t) p- m* u" l1 w7 D8 v7 w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : @: F% v6 h- b( m: y/ N
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"Tell them you're too stupid to own a computer." 5 i1 `2 x- X( z D7 ^, R/ j; f
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
