Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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. n* A v3 Y- |"Ridge Hall computer assistant; may I help you?" % e" p/ m1 G: P! C1 n
% ~! `9 X- g7 v# g9 f/ }Ridge Hall 電腦公司你好!我可以為您服務嗎? $ Y7 z2 L C8 k
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"Yes, well, I'm having trouble with WordPerfect."
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# \* G6 O3 N& a: J是的，我有WordPerfect的問題。 - K! t4 \, }( p8 G
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"What sort of trouble?"
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您有什麼問題呢 ?
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' l7 r% i! U9 N, h$ {"Well, I was just typing along, and all of a sudden the words wentaway." * a2 b5 l; p, j$ C$ ?+ {
* m, ^( t: e, O我剛剛自已在打字的時候，突然間所有的字都不見了。
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, H5 d# ]. q9 a1 F$ j"Went away?"都不見了。 / X7 ^" M/ F+ j" e% o; e% y# x
& l" D8 Q1 ?7 `+ C7 T"They disappeared." . |/ v/ }$ V$ L
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它們都不見了。 8 y/ Z1 p0 ]4 d1 E9 Q
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"Hmm. So what does your screen look like now?"
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/ P- v6 @9 E2 y1 M6 I- b& h嗯，現在你的螢幕看到什麼東西？ m/ S4 P2 K% u( J% n: \, Q
" g/ ]3 m F& P3 x"Nothing."
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6 H. ]1 l' w* g7 X沒有任何東西。
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1 ~! @2 N5 b4 B* l"Nothing?" ( i$ V1 a8 A" n' n9 I4 _
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沒有任何東西？ ) {5 a5 G0 T8 H- g, |; n9 L. @( { k
2 w8 T* j8 ^; I8 I" d( d! P"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 & x& }9 ^1 e* I/ V4 a
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"Are you still in WordPerfect, or did you get out?"
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3 f/ d; B' L( ^( h; p. L您是否還在操作WordPerfect，還是以經離開了。
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7 T% A% G; ^5 |5 e( m0 w"How do I tell?"
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6 d/ L* v3 k% I ~! o$ ?4 g我要怎麼說明呢？ 2 Y! i( S7 B8 b' p! B/ m1 F
4 G% y! X4 f x a; c E) `"Can you see the C: prompt on the screen?" : @8 g! s- U; G
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你可以在螢幕上看到 C: 的提示符號嗎？ l R9 I. `! \% f0 K
" B. F) g% Q0 A6 r# G0 t2 ^- l"What's a sea-prompt?" 2 @* \9 [" ]* V. h0 ?( C
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 1 `5 l4 [, k. d) i
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"Never mind. Can you move the cursor around on the screen?"
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5 ~1 k+ _" k1 {% D3 B7 N不管它了，你可以看到游標在螢幕上嗎？
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3 E* T: [! M9 s2 V" C+ t"There isn't any cursor; I told you, it won't accept anything Itype." 9 l* ~, s8 a% w
/ n0 l v3 |: T" s9 T- T8 C# o螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' C. Z& p' w" t t7 C2 f8 p! l0 w
/ x# I- H3 c9 r"Does your monitor have a power indicator?"
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- D: U( t: e$ e" `+ H顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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. h: `4 K5 D& R+ L9 w/ T什麼是顯示器？ 6 D$ y& ]& i# o
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"It's the thing with the screen on it that looks like a TV.
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# @$ {" S( D7 F: A% i! ]" @, yDoes ithave a little light that tells you when it's on?" + B& X/ U8 {( p4 ]% O, e- J) v4 ~: ~
) {' m0 _ b+ H6 e就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ( h" U' B$ A; M: S: h
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I don't know."
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7 ?) h2 W: ?' h我不懂耶。
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"Well, then look on the back of the monitor and find where , N0 a3 z! |: b% @: h X; C$ `
& v1 A1 u1 G+ y( v% sthe powercord goes into it. Can you see that?" 3 y0 x- v7 f4 ^5 {1 j( r- R
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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: O( Y. U; J/ H: H' {1 L4 l; v: o"....Yes, I think so."
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是，我想我看到了。 5 ?) h; m; z3 q$ m M0 e, A- b3 R
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! N! r5 ^! N/ ?" p9 f( ^( |太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! ; {* U; \8 j- {+ n3 O: N
" P# `8 d' R, o7 X* ^; _"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" : v3 |. a+ R7 E
- w8 H5 A+ q: ^' O" l0 |你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( D. `, t/ V; b; }' }) A& R( l9 |- ]
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"No."
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# k& w- e1 S+ O2 D" `沒有。 6 i" L1 s- k' H7 q& i( I
0 x8 o2 V9 s; v2 c. k" E"Well, there are. I need you to look back there again and find & Z. e2 v, V; ^8 S( h, h1 u( G; V
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theother cable." 4 ^' Y. k6 H+ P6 }: a
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 7 \+ w" b3 e( A4 p) ~" G
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 0 E! T$ g, ]5 Y" ^
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 W, l0 A( B( t- o
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"I can't reach."
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我搆不到。 # f( n/ B) ?5 p' _' Z
8 X' f) P1 W/ y* ]0 J2 o"Uh huh. Well, can you see if it is?" 0 B! [9 Y. b9 k2 J$ O. v6 |
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嗯，那麼，你看得到嗎？
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"No." 9 L8 Y& a, k% d3 S3 T [1 U' U6 J3 U( T! x
% V) H9 c5 D* {看不到。
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5 M: X- q1 y* M1 K% s7 l' I"Even if you maybe put your knee on something and lean way over?"
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) H! V; l2 f% A$ V! k那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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% I s, f3 p. S/ ]' d( X喔，不是角度不好看不到，而是太暗了。
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- Q2 | R- z2 U/ L( p0 L"Dark?"
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太暗？ . s S: J( |8 E
0 A9 M7 s- [* W0 D+ k7 L"Yes - the office light is off, and the only light I have is
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5 d Z. s. z& [! W: i" vcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 c. h ^, ^4 t( F& i
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"Well, turn on the office light then." w% r. v& j! u( e; \* A
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那麼把辨公室的電燈都打開啊。
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"I can't." ! g/ \. G, k0 K9 H3 Q; p
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沒辦法。
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"No? Why not?" 2 Q N7 k4 C: f% M9 Q9 [3 D
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沒辨法？為什麼？ 7 X# d2 s& U# T' ]. T0 C+ W- A: c
+ W! A: |! ]. o" f3 r7 ^"Because there's a power outage." 1 d9 j% d- J; v: q8 |2 h
+ F/ G9 C& w8 k' M5 D( } Q+ u# t因為停電啊!
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% j1 H$ M1 v+ N"A power...... A power outage? Aha! Okay, we've got it licked now. # e, Y$ p( E0 c
5 W$ m2 Y- \# qDo you still have the boxes and manuals and packing stuff - o8 i8 T4 @3 R! }0 {3 U; Q
) R5 ]3 R2 P& yyourcomputer came in?"
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2 j q" e4 r6 N+ L+ L停...停電？&#@!(& ，喔!OK，現在開始打包， - K5 C& ^& |4 ^; v: K1 Z! [8 r. _
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 ~9 G- `7 q1 M1 z0 O6 |"Well, yes, I keep them in the closet."
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% G$ I3 x2 w4 |7 W/ Q" n( s嗯，是的，我已把它們收在櫃子裏。 / _3 p C# h& R
/ C+ k4 p; l6 i; M& |. G/ R"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， # G. Q, x# M6 X8 G& B' Z; J
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; i& w7 w) L5 m+ ~! F! q4 d: k
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"Really? Is it that bad?"
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# q; T% k5 F. L; `3 p! T2 x真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 6 t# x- E" @1 p# s/ J( q
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是的，恐怕是這樣了的。
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, @: r' I, Q7 ^+ M"Well, all right then, I suppose. What do I tell them?" 4 a( F6 d4 }8 l3 P0 `
" Q" ^; w" B+ x* [喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ `' B. A' S- \- Z2 S2 b$ S2 C
. O8 [- k, s- s! I- T& m! D"Tell them you're too stupid to own a computer." ' F. p' ?, T. P
- Q% V, p: I9 `) ] {+ M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
