Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" # f# r" f" ] a
4 Q' r. S, _) H0 E' m& X3 w( [Ridge Hall 電腦公司你好!我可以為您服務嗎?
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' N2 |5 _/ W3 `' F; U! P"Yes, well, I'm having trouble with WordPerfect." 1 p5 |/ ~6 q3 P9 S
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是的，我有WordPerfect的問題。
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* y. }+ ~. |4 ~4 J D- o" ]3 v"What sort of trouble?"
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& l+ u+ ^2 Y! D& p6 e- {/ j" m6 f您有什麼問題呢 ? ) p h2 F7 @( A* Z% c' s
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"Well, I was just typing along, and all of a sudden the words wentaway." ' T* e. \5 o, [" C$ j) \
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我剛剛自已在打字的時候，突然間所有的字都不見了。 6 l% z, y! B" G$ [. L
0 r, v5 B* m( D, o- W- A"Went away?"都不見了。
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"They disappeared." 9 v' t; }9 Q8 ]( c9 r# b
) ~" D$ U; E9 d! R8 u* b2 {它們都不見了。
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3 t; R ^/ ]1 \"Hmm. So what does your screen look like now?" 8 _1 {& o% S1 o4 E, O L
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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) `, Q+ L( s" m: m% T沒有任何東西。
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4 x3 L+ n" z5 Z' R/ m: s$ b"Nothing?"
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- C! y) v8 {( @" A5 e! {- g沒有任何東西？
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"It's blank; it won't accept anything when I type."
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9 Y3 a+ o* i7 r; t5 d螢幕是全黑的，我打的字它都沒反應。 / c E; k$ G6 @; c8 w) p
9 W; i$ m2 h5 u o8 q! J7 @! Y"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ v) j" v" O" H G9 {( E m/ U
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"Can you see the C: prompt on the screen?" 4 Q2 \- U N. E+ j; c4 D2 N
% j: [& ?0 {* s: u- W. p你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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; i$ e3 e0 Z- \: U' R8 u什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - c9 c% _: M% S& O# N0 L
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"Never mind. Can you move the cursor around on the screen?"
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$ _) ~" n g5 m不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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( W3 T6 A' m {' l0 H k螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" " k; D* p0 G6 @" b2 h
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顯示器上的電源指示燈有沒有亮？
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* H! o* y3 k+ k( I9 }" w"What's a monitor?"
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什麼是顯示器？
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3 G) z0 ]3 O* s, N"It's the thing with the screen on it that looks like a TV. ) E- A/ b: ?0 H( a. L; x9 [+ L
8 q3 h Q- O9 w: \Does ithave a little light that tells you when it's on?"
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8 O9 A3 ?% R q5 l j7 \& F0 h就是那個看起像電視的螢幕， . ^) s- O, r5 T: v: p7 w. }
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有沒有一個小光點告訴你它是開著的？ 0 V4 ]$ C7 W, J/ y5 g# w2 Y+ o' D
/ Y$ m9 Q( `& p+ D/ V8 e+ G2 f* ]! S5 tI don't know."
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我不懂耶。 / W% ?( N7 x- H7 Q# y$ [2 m
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 4 m+ Q! H2 r0 T. |; e* }6 O7 r, P4 R
5 v& Z' P8 m' ^/ ^那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . O3 y6 G8 s$ R5 Z: ~# Q9 a! f
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"....Yes, I think so."
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是，我想我看到了。 ! p: t: k/ U9 j% S
1 g% D2 e. U y- U+ x"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 {, W ]; v- \- o" `
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"....Yes, it is." ( r2 }4 e, Z) o" B- ]
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有啊! , A) q' J( o3 {# x
" T( L6 Z( g' ?"When you were behind the monitor, did you notice that there were 5 r- P! j. I! a$ R
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two cables plugged into the back of it, not just one?"
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" u8 Z5 i) L) K$ t: L F9 y ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 : c2 t! {$ w' I/ D! Q
4 w! f2 G6 r: V- e9 } ?1 g"Well, there are. I need you to look back there again and find 5 L/ Y3 g; {. a: Y1 K3 g
7 V, \' K- t- y1 U5 H5 ^# qtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ( P9 ~8 Q7 g5 d0 [* o
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"....Okay, here it is."
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3 d" g: K9 p/ b, X& \4 Y( {; \OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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' j) E! Y' p* B1 L再替我找下去，告訴我它有沒有確實插好在電腦後面。
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2 @+ k9 _" p# P7 {2 ?"I can't reach." / z) U; x6 e8 @7 v- t, q
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我搆不到。 0 n0 f" `: y" V) _& T3 W! y
& J# I7 Z% c; i1 ]"Uh huh. Well, can you see if it is?" ( Y# Q2 E/ N& P
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嗯，那麼，你看得到嗎？ : k% x; i- Z+ y* M# E6 i# h
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"No." , Z8 } k8 a* r4 o, [8 L) }
]4 v4 D) a: O; r V, \" p4 f9 h$ w看不到。
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! x8 k$ a- I& }' m6 h' }"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" . _/ D. P# _; G
( r4 G( t# P5 X0 {6 z: D6 ]) a6 n& [太暗？
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; [( L( F0 f1 D/ T"Yes - the office light is off, and the only light I have is
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1 a( f; q2 S E( Lcomingfrom the window." 1 Z" s. Z" a6 d0 V1 \7 @6 {' J
+ ^2 C0 `! |$ d8 Y* p1 F3 O: O是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) Q% V' q( H! l h"Well, turn on the office light then."
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0 Y y7 u/ J/ L- o) n2 \- P8 \那麼把辨公室的電燈都打開啊。 X& O! d; Y: q% f8 v
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"I can't." # a) u _: y V% ^) p
1 u; x' p Y. i沒辦法。 8 ?' }2 f- ~' w! f
# Z, P$ p0 K- O# O"No? Why not?" $ l) G- H+ ^) O: q
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沒辨法？為什麼？ - e" B! j }' u. k
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"Because there's a power outage." ( b3 Z0 n: c) J+ ^& q% }6 S0 P
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因為停電啊! # H* M% `& ]" b( e( o) q1 T l
' j1 K S/ A3 {! H, n"A power...... A power outage? Aha! Okay, we've got it licked now. ) k, B5 f; M5 H& |( i7 C- H% I
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Do you still have the boxes and manuals and packing stuff ' ? p- R' H2 X7 q7 s
$ F5 Z' X k% y( k; Fyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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# w9 H8 I# E; `2 z7 J1 Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 % o; l+ J% H. X
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"Good! Go get them, and unplug your system and pack it up justlike ! ^6 [' b' A j, Y
% ~; _3 @" j# Yit was when you got it. Then take it back to the store youbought it from." 3 c) |3 Y" d' {/ G
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , x4 }7 q- T+ f( {6 y( C* b# z
+ C. C, C% w0 q3 S" v. V就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ! C* J2 v# K8 t" C ^8 B; ] a
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真的嗎？是它壞掉了嗎？ - @0 L5 U' l& ?- F F
' I& b! M: B4 _$ x( I! W"Yes, I'm afraid it is." ! }6 w% N6 d- T: P$ ] X
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是的，恐怕是這樣了的。
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# ^. G' ?6 }; A0 r"Well, all right then, I suppose. What do I tell them?" ) p8 H4 u7 X+ x' z+ ^# D2 k
% y( b$ T1 M" O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; k/ f [- u) G; d/ d
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"Tell them you're too stupid to own a computer." 2 Y: k, Q) ^& j% p5 V- i& E2 X
1 t, G: V7 L' L8 a0 O就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
