Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 5 y- C1 y' K: h( [7 L% o7 h
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Ridge Hall 電腦公司你好!我可以為您服務嗎? - s4 L/ S: r/ b
: t& ~; u+ d& y8 O' C( F& K# C# `"Yes, well, I'm having trouble with WordPerfect." # b- } r3 {6 t2 ~0 ~
; f( y+ S! c$ M9 b6 Y0 K是的，我有WordPerfect的問題。
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. }$ h6 c9 R5 t5 P"What sort of trouble?" : I/ Z. ]7 n# N( n
* B+ v: b. q. a" A7 D0 T0 E5 Q. y您有什麼問題呢 ? 5 Z6 y9 @$ _# l% b1 _: `! `
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"Well, I was just typing along, and all of a sudden the words wentaway."
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4 G1 k2 Z$ U% G+ O) [/ `4 ^我剛剛自已在打字的時候，突然間所有的字都不見了。 ( V9 p# c& s* p) X' J
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"Went away?"都不見了。 5 j" m" {. h2 H9 M8 z
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"They disappeared."
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它們都不見了。
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$ N6 b* E( I. a9 Y( Z"Hmm. So what does your screen look like now?"
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6 X% H4 l( y- A7 l4 O g嗯，現在你的螢幕看到什麼東西？
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6 [( a3 L. k. J. K* U( ~+ B"Nothing." , |5 P7 H8 R% s, s( ]* z$ D6 V1 y" T
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沒有任何東西。
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"Nothing?" 1 [) J5 R. X4 q: k/ E
# L$ w8 H3 ^! H7 _" H沒有任何東西？ ) l% ~6 u* o' [6 E3 |
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"It's blank; it won't accept anything when I type."
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' K. L% L! @) E# \. t; U4 E螢幕是全黑的，我打的字它都沒反應。 " T0 d+ B' T- x6 t Q' |
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"Are you still in WordPerfect, or did you get out?" 2 Y3 \& m" o4 k9 G+ i) B
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您是否還在操作WordPerfect，還是以經離開了。 : U1 p) o. ]% w( \5 k/ I
' F' d4 o# N% Y8 R) I# p"How do I tell?" 6 T) T; C3 A; O8 ?' X! S
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我要怎麼說明呢？
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- }* `0 r; w: O% U"Can you see the C: prompt on the screen?" 2 O1 }' }, z, H k. B4 P
$ g! A3 l% w. X( l1 u你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : E. g# |# U& P# V
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"Never mind. Can you move the cursor around on the screen?" ( ^; J& {; V/ B- d
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不管它了，你可以看到游標在螢幕上嗎？
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: A5 x# U. k9 O# s( g7 W8 M% \3 V6 T"There isn't any cursor; I told you, it won't accept anything Itype."
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2 v3 g6 L$ u$ `- l! d; T螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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" {1 Y1 P. @4 ?1 w- _& N9 {0 d6 t"Does your monitor have a power indicator?"
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( ~1 k9 f7 C( G2 `顯示器上的電源指示燈有沒有亮？
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) `$ ^$ j% u* s) w* n"What's a monitor?"
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2 X/ p* d* U( t( b什麼是顯示器？
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3 r! _# D, h, t, r6 U0 N"It's the thing with the screen on it that looks like a TV. , r8 [% U: v3 [
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Does ithave a little light that tells you when it's on?" 6 o" C' M) h8 N _3 ~! f1 o9 a: e
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就是那個看起像電視的螢幕， " }$ K0 S1 Y" |) D- y$ D
- \0 ~4 `8 |2 C% c' @" E. o有沒有一個小光點告訴你它是開著的？
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0 ]8 }9 W" m. y$ [5 O- F {& D8 wI don't know."
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7 G: C# R j B j我不懂耶。
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M. y& @, Y% P/ q2 X8 K9 }"Well, then look on the back of the monitor and find where
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4 a7 m8 j; ^: A& @. r* i2 Xthe powercord goes into it. Can you see that?" # n- k( _# H) w9 t3 p
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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" z1 S1 | c7 [/ p是，我想我看到了。 ! ~) A. M- j1 D |; T% B
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ # i6 e5 ^$ d4 d. s6 @. k, Q
2 `7 x$ d+ @6 k n6 O"....Yes, it is." " p( y8 a8 E7 q8 l: q
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有啊! ' u0 |: {4 A4 c4 l1 o- _
2 c$ M* A# u0 X"When you were behind the monitor, did you notice that there were
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4 k+ a+ y5 F4 L4 `two cables plugged into the back of it, not just one?" . _% E6 [& C4 d
1 i: M! N0 m7 E' E你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . g1 H: I4 J1 {$ ]" f! }1 S
3 p0 q+ E! I5 E0 |. r6 W" n1 b"No." 3 L& S8 G4 m4 Q4 t
" l7 `! t! }- w5 b8 R沒有。
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"Well, there are. I need you to look back there again and find 9 l! O D7 U% w+ N+ U$ H
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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6 r8 K- U( p1 x. j6 F5 V"....Okay, here it is."
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( I1 v: T* {3 N. T$ GOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ' T- c2 q- P9 r' o1 _0 z A
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我搆不到。 2 Z+ z; `/ U" k) M$ a
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"Uh huh. Well, can you see if it is?" 0 O5 ?2 N8 t. s3 B1 x3 g% q* y
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嗯，那麼，你看得到嗎？ 2 X# ^4 w; {' N
6 S2 K2 g0 p% c4 V$ A# R( n: a"No." 1 u% f! L( O( J, l- T! T
7 c. Q- ?+ J( `$ K9 l看不到。
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! E1 k/ X* G* E1 i"Even if you maybe put your knee on something and lean way over?" ; J: [3 y( o/ c! |# v: x
, H8 Q f A3 ^! `7 d. J那麼拿個東西墊高，爬過去看一下？
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9 ~& [6 f" b& [; X; Z9 h"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' k/ i+ L7 G6 n; P) J
, z; h/ }% r: k2 S1 ^0 G喔，不是角度不好看不到，而是太暗了。
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"Dark?" 5 s0 M1 ~# _$ Y) v% h+ R! K
# c( o; s+ Q z9 [5 {太暗？
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"Yes - the office light is off, and the only light I have is
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, |* W7 t/ A& {" Pcomingfrom the window." ( W: l8 W6 p9 ] q+ D% P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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$ g5 `& X: v4 P, n- p0 x1 k( |"Well, turn on the office light then."
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; M) Z9 f: Q5 w那麼把辨公室的電燈都打開啊。 & m+ E% j, Z# X7 m$ v6 L
, z) U/ _ W7 G" }"I can't."
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沒辦法。 7 \* V9 D8 C( [, S( k7 H, A
, C; w- X# I. D# a- z* Q"No? Why not?"
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沒辨法？為什麼？ ; U4 `7 D$ I" x& b
3 c5 z0 d$ ]4 }"Because there's a power outage."
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因為停電啊!
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1 f# J7 L2 U8 E4 G& H3 g"A power...... A power outage? Aha! Okay, we've got it licked now.
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+ S' t# W* Y) J2 FDo you still have the boxes and manuals and packing stuff
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; e" P- @) L2 d- Kyourcomputer came in?"
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6 W' x8 @5 }) t( T停...停電？&#@!(& ，喔!OK，現在開始打包， 6 |7 w. v7 s' R2 k2 ^ ^5 A# {
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 q4 E4 B( p e+ L
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"Well, yes, I keep them in the closet." # V# q- @/ H+ D1 }0 F+ q
* w. x( k+ k2 N$ L2 w2 U( x+ Q, Z嗯，是的，我已把它們收在櫃子裏。
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5 H" [3 T5 ~. A. L"Good! Go get them, and unplug your system and pack it up justlike % r: ?% a) m+ \5 N( b1 b
/ w" B6 P0 S" ]5 Y/ K- T' l( }it was when you got it. Then take it back to the store youbought it from." ! S( T+ ?% h1 L( o; [# M
! i+ ^% B3 ~1 S- E5 \很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 M; A# j( m9 T7 N5 ^$ p5 F$ x
5 U. Q4 f) q p"Really? Is it that bad?" 1 r2 @- i+ ?- f. S" A9 I1 l
7 d) p: |2 W# h' P; }4 c真的嗎？是它壞掉了嗎？
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" c7 t+ x7 r# l5 c$ s* E) y"Yes, I'm afraid it is." ! h% t) o$ U( [8 T. T; c' Q h. A8 d
; {2 R) z+ Z8 P+ J是的，恐怕是這樣了的。 " |1 |% i0 h6 ~: v3 n. K! b; u
# m) _; r9 U1 {. s% R$ B9 s"Well, all right then, I suppose. What do I tell them?"
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$ X$ h! F8 K$ ~/ C. z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % m" c* g) n. I" R- C! h
6 U. c7 x/ U2 X4 A' b# P4 b4 x, z"Tell them you're too stupid to own a computer."
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Y+ Y; G3 |& E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
