Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - b) o' B$ g3 ]' W
& `! p4 }; Q& F- w' Q' k+ v"Ridge Hall computer assistant; may I help you?"
% F2 X6 c4 g y2 E- K
3 b, v4 E: {: wRidge Hall 電腦公司你好!我可以為您服務嗎?
+ O$ Z2 y9 |1 F6 {% y
0 ?% P, V6 ]2 x: R. y"Yes, well, I'm having trouble with WordPerfect."
4 d/ U* d2 D$ F0 G7 I2 x; a5 U$ N: v, q7 T
是的，我有WordPerfect的問題。
# P3 u* _; q; `- A6 W
1 t( }" _" I9 p$ V8 |' c3 e"What sort of trouble?"
& ]+ N# J: F% j, Q( V# ^; \5 Y8 l6 v3 M
您有什麼問題呢 ? 2 T* @2 t4 x, z: A z+ v+ k
7 ?' M; N& \, M2 [$ S0 i"Well, I was just typing along, and all of a sudden the words wentaway." 0 _& h/ n" _: ^7 n/ ?
+ O; K2 e! O% w/ u: S
我剛剛自已在打字的時候，突然間所有的字都不見了。 * D1 n) s0 e' |# G: Z
1 t' G5 h( {& d"Went away?"都不見了。 ! {! F$ g1 Z5 u" L7 Z
! S4 Y$ {6 y r3 @
"They disappeared." 5 |* }8 I3 [/ q/ p7 Z4 b
+ A0 Q) [9 \7 ^2 E# w; I它們都不見了。 ; W3 J0 b0 b6 s2 J
2 g/ F. P7 ~4 S! n! M1 m
"Hmm. So what does your screen look like now?"
$ @! R% j& [7 k7 M
* [8 x9 Y2 A4 y/ W, Y" t嗯，現在你的螢幕看到什麼東西？
! |$ M% [0 _* T3 I1 l) {# u7 \! q$ p
"Nothing." . N, e3 N, }. U5 p
: H& V! }! P8 ~' i5 x3 i沒有任何東西。
" ?1 T# @1 {% ^0 y$ k: m4 y2 {4 ?9 m6 f' O4 m4 N1 n8 ?
"Nothing?" 2 k: v+ {$ |0 z3 {* ?
* i# ^" v" _* a. y8 }* A沒有任何東西？ 1 q2 Z" \' x; Z
( F! G6 J. O% ]9 W/ K& F. P$ K: m"It's blank; it won't accept anything when I type." 5 H! c; n" [4 ?- r! v4 A& k+ h3 z
, n; ^2 l4 C5 m( G+ ?
螢幕是全黑的，我打的字它都沒反應。 / \9 p; ^' ?! V- L' A
/ T9 p% a6 Z" y! J9 F+ p"Are you still in WordPerfect, or did you get out?" 8 z+ n! Q$ u& A. r X/ O
+ K( q- Z4 a$ X& x3 ?1 O
您是否還在操作WordPerfect，還是以經離開了。
+ s4 |' v# Q: i! ?0 @9 c) q0 s# o% b& X7 j; M: d
"How do I tell?"
1 i* @& G7 T* q4 u1 r- @+ q
# p- ~ M: m. i \- H我要怎麼說明呢？
& f; C* Q+ Z S1 H
F1 J* @3 |! m: D, W6 M3 ~ u"Can you see the C: prompt on the screen?" 7 N% u# U0 M# v3 t1 l
V h- v/ J' Y* ~' V; @4 O, e e" L你可以在螢幕上看到 C: 的提示符號嗎？
E" W, c. j& I6 t1 X
$ i+ @, G2 v7 I4 Y"What's a sea-prompt?"
, W/ G8 R! M$ O! \2 r) E$ l' {1 V
5 H5 z, u5 c6 Y1 X9 K+ j& D& I' Z什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
! P$ P$ Y3 i9 p6 s0 S& t; Z7 w( `4 u/ z" j: q! H
"Never mind. Can you move the cursor around on the screen?" * S* `9 ]; L' m
" v- _7 c' D ]不管它了，你可以看到游標在螢幕上嗎？ # b. B! v" U0 H/ {) K
j+ ]; J1 r; ~/ N* P# n d0 s"There isn't any cursor; I told you, it won't accept anything Itype."
" [; L% B( I& T4 Z0 r
& A; y9 U' J" s: j( p' \$ e螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / C! y& i( ~6 P4 _# k i9 m
2 Y) ^8 ~- u/ x: I"Does your monitor have a power indicator?"
6 {9 w5 x' g/ K+ v7 M# r2 O. N9 ?; E1 h0 H2 F+ r
顯示器上的電源指示燈有沒有亮？ 8 E4 n) t! J7 T
- v8 x9 c& ]- ?/ q"What's a monitor?"
9 O Y7 u0 k0 I2 ?- {3 T9 n. \
* g w {: K1 t- X什麼是顯示器？
# s" q; g+ [, H& w" Y! r$ _+ ]. `3 S( N( u. `$ U
"It's the thing with the screen on it that looks like a TV. 5 o" N t2 i# Y' ^6 Y; e
: \# u' a( a7 z5 ~9 G0 K% l9 ?$ X+ lDoes ithave a little light that tells you when it's on?"
1 _, n g+ \6 {/ p8 Z
$ J& [" `5 D9 i) r0 a0 `5 U3 q! x就是那個看起像電視的螢幕， 4 N E) Y; h" g% j
& n/ c. r7 b+ J6 _* q! f有沒有一個小光點告訴你它是開著的？ % K& ]( @ y& P8 Y7 f7 e7 n% L
/ I9 A+ T. W+ ~I don't know." ) l$ P" T6 A% p3 N
9 W1 D; h0 p4 f# F7 q' S+ u' _我不懂耶。
( l% u, f; o9 a/ d {( u( e! q- D- J& ?9 [
"Well, then look on the back of the monitor and find where
( I! [7 I6 ?. E/ g- x% N1 ^7 O2 U6 ]6 K
the powercord goes into it. Can you see that?"
% Z( m8 L) N( j( I2 i) a
8 A% c* j5 t! q9 \# |8 F; Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
0 P, g" t0 k7 Z1 z* Q( {) A/ d- A* N
"....Yes, I think so."
. M" ?6 L& c4 w' h6 T7 z s# H6 z
5 ]# ], O, |5 U4 i是，我想我看到了。 7 @3 C3 B( D. K5 k
- F1 ^- }$ v! R8 h- e! X) r"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
0 x9 I- g7 W# Z+ f; n. c
. ^/ n5 P( o$ n0 `# L8 P4 W/ O. X3 {% x太棒了，沿著電線找下去，看它有沒有沒插在牆上？ q3 B0 O# G) w( w x' V" E# `
Y2 Y# P+ Z/ g. L2 E"....Yes, it is." * _, S' {) [' r( O5 T: S
5 u' C# ^& z1 c: X( g. _
有啊!
0 h* m. p4 c) Q. [7 N
" S: o. \. n5 G& p" O: C"When you were behind the monitor, did you notice that there were
" l. q: Z% L6 C, c) L3 o! T
6 ~' ?7 o) r; l4 X+ m: ntwo cables plugged into the back of it, not just one?"
. Z; e V3 w8 u% ]3 e: p y. Z7 x
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 v- {3 \3 Q* i. M/ t; r
9 x$ F& l3 i7 \: _3 Y0 v
"No."
3 h4 |5 {& l4 [( t4 `% |
& n6 k+ U& W3 i$ t- N9 Q D+ H沒有。
( |- L- s3 B2 r3 Q Z& K+ z5 a, `& R% Y+ p
"Well, there are. I need you to look back there again and find , u% m2 P$ t0 K' ^* |# n: \; Z" O3 m
9 r) M5 V& p- x2 G. l$ s% d: t
theother cable."
. ^2 R# h* G( a; m( A( e' A# o9 Q" D# W+ c5 W, N
就是了，我要你再到顯示器後面去找另一條電線。
( S4 U) K" R2 B. V* m) Y0 h% v
$ _6 Q' O1 o6 R4 U: J# }"....Okay, here it is."
0 X1 z" J; o, D! i$ T& [) n4 ^$ ?& @
OK，找到了。 3 w1 p0 j" g4 C d* Y# \
; r$ T8 n% {3 o
"Follow it for me, and tell me if it's plugged securely into : @6 N. Z% u. @! H
9 T3 D U: u6 W
theback of your computer." , q: [$ r* U' a- B4 Y
" D9 U3 o m" ?" ?) L. ^8 r再替我找下去，告訴我它有沒有確實插好在電腦後面。
. }) B$ K% j2 _6 D: w9 j0 D+ Z' U/ \1 k
"I can't reach."
2 z$ y4 C& b4 Y% L
5 i% ]1 B2 Z6 [7 n1 {$ q我搆不到。 % ]0 {1 G5 \0 Q; I; f, M# ]1 s
X" l, C, w# X, h9 v' S
"Uh huh. Well, can you see if it is?" 6 ] e3 Q' L, ]. o. g2 h
* j# E7 u3 {6 P- b嗯，那麼，你看得到嗎？ ! Z7 L9 F# f4 l' Y9 b6 e) K( z
( o) M4 V; {- T3 e"No." 7 F. t$ x! S) K$ ^# I8 v6 }
# {2 b9 h" K7 M- G) {看不到。 " P2 M5 p' I$ ~" e0 t# [
$ F: s* m( Y) A+ F6 I) }5 R" I; I"Even if you maybe put your knee on something and lean way over?"
: ^: N0 V0 ]" k3 [* r
1 B' e0 J3 \1 y那麼拿個東西墊高，爬過去看一下？ ' ?3 r7 H _# _0 ?* c
, |/ e/ ^0 ?" B# g- f8 K$ \
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
# P6 U: O7 W' P- k/ H/ w' K- d) L, Z& l) I2 q1 @1 b$ \
喔，不是角度不好看不到，而是太暗了。
; V1 p, m+ z0 U9 L, H3 Q2 F- L, s
"Dark?"
# d$ C" s7 U u N' f' b4 x# C4 n8 `. c9 P! y, H4 v
太暗？
, f- F. j1 h5 y' Q8 R5 ?) ~
+ N! y8 {& b) m# K+ V"Yes - the office light is off, and the only light I have is 5 r. M* w3 t. n. p# y5 t
0 v* o4 W) ~4 g" C
comingfrom the window."
( c$ G' O) J/ d% m" U3 w; U9 G2 q6 u* m' ?7 z5 v: I
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 ^8 o" R6 t( _
, p: z: @: k2 t
"Well, turn on the office light then." ( P+ B; R8 @) S# B$ g. F
0 \/ P- n0 h6 I8 G那麼把辨公室的電燈都打開啊。
. b! o, U! } u+ |( {+ A" l6 [+ S8 Z6 L! L
"I can't." 9 i& f: q% ?. W4 U
5 n( e2 c$ L5 }- e: b; ~: _. l- r
沒辦法。 2 S. v* s5 \* Q; k
4 E9 W4 F0 H3 p2 R( K& x7 a5 r4 R+ j
"No? Why not?" ) f" b, K6 ` E4 {- D- v' N
# o; T7 T" H: n' e& F
沒辨法？為什麼？
\8 ~/ w8 }/ |1 R% U; w5 {
x% y' y; W9 u3 f"Because there's a power outage."
3 U) c% P) |: X
4 U9 w0 w8 `" w因為停電啊!
5 c8 @/ }& Y5 x' ^+ n. i. M4 \' @, I5 A* L) l
"A power...... A power outage? Aha! Okay, we've got it licked now. ) t+ k- s+ _# U8 C8 B3 U8 s( {
F, K$ o, Y, G7 t" s: I- Q( A4 N
Do you still have the boxes and manuals and packing stuff
$ ]; R3 H& _& d r5 A) |9 G' ^6 D( B1 q( P n
yourcomputer came in?" ) _. E9 H9 l$ O( @5 |) i
# o4 `$ n, M1 E; m* Q+ _停...停電？&#@!(& ，喔!OK，現在開始打包，
5 N: P/ B, }* R: @ j- {
9 z: w! G& R+ N2 L) ^電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! e( @, P6 v4 R% \) h
, @2 z+ x5 u! s5 \0 b' i"Well, yes, I keep them in the closet."
' ]7 E: G& C. i3 U2 {9 f4 F7 n2 {2 ` e& R
嗯，是的，我已把它們收在櫃子裏。
1 D1 g, V$ ^( D5 d5 x% l* [# j9 c; F( M8 b% i7 z
"Good! Go get them, and unplug your system and pack it up justlike $ i6 O6 p u! q+ r/ a' S
1 l' y4 P8 n# k s# K$ oit was when you got it. Then take it back to the store youbought it from."
5 C7 Z) _6 i( p% J+ H' {8 d. }5 ~! | P( w
很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 r% y. `( `: e8 K8 b/ \" ~
: n; M7 B+ J+ R) e; W( D% O6 t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 F2 k7 @+ _% C8 B; r0 w' w+ q* n
# I+ T) z+ l0 Q g, D
"Really? Is it that bad?"
6 }+ b- y- \2 P, I6 v3 \0 u8 E
' h Z" [ }: G7 S真的嗎？是它壞掉了嗎？ : G# C& e, y+ B2 d& o3 Z
" i9 V) l6 g; ^3 R$ ]
"Yes, I'm afraid it is."
8 p) ?8 O, N; |
* w7 _& o) _4 f是的，恐怕是這樣了的。 . Y5 n3 S. p. a T+ Y' m0 E, i
; i6 C# C7 s8 ^; e2 x, V
"Well, all right then, I suppose. What do I tell them?"
8 R2 b6 [2 p- I) D3 W Z
; R5 b/ P Q x喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 _8 ?/ R' C8 t7 x
2 j% ]6 [1 a i# |
"Tell them you're too stupid to own a computer."
, d m' H: w3 r6 M% y
. a: I, Y% b* q1 ?2 f& H就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
