Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, o0 K, U5 {! s* x6 a, n"Ridge Hall computer assistant; may I help you?" 3 c) T7 P# k3 l& [
8 C: C. H* _' w3 F0 h1 ORidge Hall 電腦公司你好!我可以為您服務嗎?
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2 [5 }6 o: F+ |9 ^' O0 n# n- u"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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$ Y: g* \3 q7 i7 Z& `! B# G$ g& y"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 m& o3 Y3 ~+ o) x* q- x7 a
% M5 i1 x. U& K7 t我剛剛自已在打字的時候，突然間所有的字都不見了。 ' G1 d( N+ Z+ q9 r6 B% ^6 m
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"Went away?"都不見了。
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"They disappeared."
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" y# p2 K! L( F3 z1 y它們都不見了。
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"Hmm. So what does your screen look like now?" y' z' [ B3 B' r# _6 H* l* p# v
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." / Y# L4 C& c. K/ B1 z
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沒有任何東西。 : D$ @& A0 d3 b; [6 V$ L
; e/ w( E" u/ T" r T: P7 d7 L"Nothing?" 6 B# L& F2 i w
7 F2 ?1 R0 g- X% g0 K; G沒有任何東西？ 3 Z# T6 x% I4 P3 o: s- w
4 x* }& d/ }6 y: S. }) y1 C"It's blank; it won't accept anything when I type." * H, { U7 V f: F
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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, q: T+ U$ M+ [# O, y; G您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 2 E% q+ m) A% }/ y1 m
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我要怎麼說明呢？
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' Z" `8 o! m2 o3 X"Can you see the C: prompt on the screen?" / L4 E6 b c7 s. m& y
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你可以在螢幕上看到 C: 的提示符號嗎？ / E0 V! ~3 L' p- ?% a4 T4 x, X
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"What's a sea-prompt?" 9 E) h V9 q5 r6 m; F+ B
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( |% P; I4 [' y$ ]# U) O! l
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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0 q9 |# S7 B$ F5 ~3 L4 h"There isn't any cursor; I told you, it won't accept anything Itype."
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. n' w l- N1 T! G) h# K螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" : i2 T2 z6 ~& Y) Z' Q
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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: ~5 c- e2 m1 ]$ `0 a什麼是顯示器？ 7 ~4 i% I5 O. W- A
8 U1 t2 p2 T) {$ c/ {"It's the thing with the screen on it that looks like a TV. 0 e& F" O, k) a$ I* p$ a4 i+ I
2 N' v7 f; a2 s$ B8 X* n8 HDoes ithave a little light that tells you when it's on?" ) @* T* z8 N" D# |2 y
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就是那個看起像電視的螢幕， ; Z0 _( ]9 r# S: F1 X4 y
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有沒有一個小光點告訴你它是開著的？ 8 ?' q$ r p8 K7 ~
. v; N: ^! T) s [' ?) f, DI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ @& B4 p" r$ t; J$ I g"....Yes, I think so."
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- g+ Y8 Z& u( D* R- w是，我想我看到了。 % q7 M2 A* f E
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 X" n( D5 I' ^! n
) F G2 X- ^# p w6 ~/ p太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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$ e3 y t% ?$ h0 {"....Yes, it is." ' r- U Q6 m) \& w' q
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有啊! ) D" z" F2 C. ]( f4 I
% K$ N" ]8 ]5 w6 p3 ?, O9 B$ W/ w7 _"When you were behind the monitor, did you notice that there were
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& G% _. C0 Y6 i3 O# Etwo cables plugged into the back of it, not just one?" 9 m2 r! r0 C: u( h+ Q! k4 K
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 ; f9 G( W) w- f
4 y8 e V# s5 H g2 X" H"Well, there are. I need you to look back there again and find 5 y! r; K+ V9 g4 E
) o: F+ s3 p7 i0 m. Q5 ctheother cable." 2 _1 ^$ D7 G, U: K
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就是了，我要你再到顯示器後面去找另一條電線。
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8 q3 U9 C# ]. `4 C2 d' p"....Okay, here it is." 4 d5 S1 S. K* C
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OK，找到了。 A2 m3 m @9 k7 _1 I
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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! r: o9 I- I) J5 u/ @; e- `; r"Uh huh. Well, can you see if it is?" 5 w7 c3 q* J% g. b- F$ _; I5 x
3 ?* |6 T3 y- d3 T- [2 C; z. |嗯，那麼，你看得到嗎？ 9 E0 ~8 ?+ B/ m+ A# D
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"No."
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看不到。 ; h/ b+ F' P) u5 u1 x
: \# y0 u& v: h# ^# M& S# b! c"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) p$ o; } ^4 V
- Q7 {- P; x% G M7 g" I! k9 D喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 p% l- h" G1 ~0 j5 k$ m
& |3 }4 I# k- r1 K! a6 p1 E太暗？ , I8 @2 Q5 ~5 V) u8 y8 ?
5 ^- Q* ]2 R1 t2 F"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, C1 y; j- P3 J' x"Well, turn on the office light then."
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& _0 g h7 x( r2 \; Q/ w, L那麼把辨公室的電燈都打開啊。
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7 v5 Y/ v6 E6 \, ~" m"I can't." 6 [& n6 _ O- ^5 h
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沒辦法。 9 x+ O/ C$ n% D! J' O, j
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"No? Why not?"
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沒辨法？為什麼？ ; o7 j, X; x) U) D0 ^' A
) ?- v' J' Z3 }3 S" _"Because there's a power outage."
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) R9 h4 F6 T3 _因為停電啊!
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0 d( x V) o. \6 V6 p# {2 f"A power...... A power outage? Aha! Okay, we've got it licked now.
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+ } ~( w+ i" h. [. hDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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- m) i$ {% d: @& z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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) {; m7 V- o; Z9 c" y嗯，是的，我已把它們收在櫃子裏。
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4 n% j1 U1 J8 [2 K"Good! Go get them, and unplug your system and pack it up justlike ! H: j2 v- z+ T$ N
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it was when you got it. Then take it back to the store youbought it from." 2 N2 ^1 ^0 w) g) q- v9 {+ A
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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* k- H3 v/ t+ W. l5 o' q"Really? Is it that bad?" 1 G) \9 \ r( f6 O0 s* }
+ x* S9 ^) u4 X' U3 [1 `" P真的嗎？是它壞掉了嗎？ 5 C$ ]* e5 S- m6 q. `
$ u; D. W ^- T* j"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 # Y$ G# M7 B0 O$ z
- i8 |% X; H5 e"Well, all right then, I suppose. What do I tell them?" 5 s5 \+ [. g9 B' H1 t1 Z9 b
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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* ^/ h1 m! \' H5 g0 L"Tell them you're too stupid to own a computer."
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w+ W, J) r- F3 y! t( q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
