Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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5 J! ~( t& I# m. Q" o) x"Ridge Hall computer assistant; may I help you?"
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$ T+ j6 R- H @7 o; i1 w9 g% TRidge Hall 電腦公司你好!我可以為您服務嗎?
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3 T9 A7 ?* D, e6 W/ b; i1 h"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" - T( c3 Q2 F/ o* i6 k6 V* h
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您有什麼問題呢 ?
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2 a3 r6 U3 U+ h, v7 _) G"Well, I was just typing along, and all of a sudden the words wentaway."
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* [* m. @8 a9 r我剛剛自已在打字的時候，突然間所有的字都不見了。
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0 H! y# I3 |% ~# z7 o6 j3 h1 k. t$ W"Went away?"都不見了。 " A+ ^0 g9 c' I6 f! J
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"They disappeared." ; y. L7 y7 X: A
0 W# a5 p3 T# C, N它們都不見了。 # m3 n9 n u5 v) @% s& E; x9 }" ?
! r/ D3 ^* Z' Q$ \0 V1 Q"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ : w* W" J/ {+ }3 Y8 K8 S
1 r" B' {1 U* j% l# V4 [2 u"Nothing."
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沒有任何東西。 " W- h' W+ H8 `1 L0 b) q
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." % \0 T. @- V6 q7 p/ @$ z
+ t& T9 S, z" l9 J0 F螢幕是全黑的，我打的字它都沒反應。 " d+ Q4 C! [: Q }- a" }- S
& | L2 H8 q( h( L. `"Are you still in WordPerfect, or did you get out?" w* }& C: l/ z9 `- Z c7 ^
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您是否還在操作WordPerfect，還是以經離開了。 ; [4 w7 e+ W# r$ P S- Q0 r9 e4 _9 g
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"How do I tell?"
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我要怎麼說明呢？
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; k/ Z& L4 i4 ]; F9 x# v; v"Can you see the C: prompt on the screen?" 9 H& G" a* Q4 K0 l
' H" [9 P7 }: c你可以在螢幕上看到 C: 的提示符號嗎？
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% e* ^* \+ T3 n4 p6 F5 `* x R"What's a sea-prompt?" % D0 f; g) @9 v( S& `* @- Y
$ @) I/ c6 Y4 t$ _& I) S什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 3 H1 x! _2 k8 q6 g6 D( e# Q
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不管它了，你可以看到游標在螢幕上嗎？ \9 }4 o0 Q3 w9 v, D0 ~4 H; C
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"There isn't any cursor; I told you, it won't accept anything Itype."
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D# o, h0 `* `, t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 C1 {: b, ?: L0 x
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"Does your monitor have a power indicator?" - B* l) k2 i7 J) }1 a" J) ^/ B. x
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顯示器上的電源指示燈有沒有亮？
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$ A4 V# ]) `: h; p"What's a monitor?"
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: G/ g. Y5 d% R/ g( p5 }, _: e什麼是顯示器？ " [0 o& q8 m; N
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" % U: C0 e6 E, Z! N* V! g
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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2 v7 ^: l: F8 k! K$ TI don't know." - Q9 y4 S: ~+ W
* ]6 k9 i3 \2 t1 B2 \2 x我不懂耶。 6 f5 t% k7 c) `* q8 h2 U
# n3 w" W4 ?7 O! _"Well, then look on the back of the monitor and find where % n" Y. B7 V% B. R8 a h( [7 ]
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the powercord goes into it. Can you see that?"
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1 _2 I2 Q* b6 \9 r% h那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- r& V- Q# s6 y# T3 e"....Yes, I think so."
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是，我想我看到了。 2 g, P: x. L P" ^
' C, x, D# N. _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . d2 v+ R7 ^' I1 X- f4 ?
; @2 I ?: O, l6 L太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. s* |- c" X! S" O+ V+ d"....Yes, it is." . n0 Q- ^7 o' C4 g. d3 q
1 \; u0 H6 L. \5 V有啊!
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"When you were behind the monitor, did you notice that there were
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- A) E" q4 R; @! C# V( z- ^two cables plugged into the back of it, not just one?"
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8 }' Y& h8 a# J你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( f+ M- l: K9 k" G& E0 h R
1 m- S" j. C4 E* x" k"No." ( V i" w5 p3 N# e2 n+ u" d( @
% a: {' Z3 Y: x* \# d沒有。 ; C2 ?0 k Q, l+ e Z7 E# R
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"Well, there are. I need you to look back there again and find 5 Y( k: Z4 R! X4 l$ _
1 h2 B2 h6 m: g0 [: atheother cable." 5 S, S1 Q$ r; s+ b6 h
5 [/ j8 |, I6 G( ^. e0 R1 Z; |就是了，我要你再到顯示器後面去找另一條電線。 " } S& O8 F/ x* y' H: @7 P) E
3 k) s2 N' `8 {! ~2 @4 Y+ K! o"....Okay, here it is." 0 ~- j, e$ b1 D9 n% @
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OK，找到了。
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% r( p ?/ r- M. J% O+ l8 T2 ~% B: r"Follow it for me, and tell me if it's plugged securely into
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, B1 o8 Y$ N9 _* A0 _8 etheback of your computer." - h/ J" x, G5 P% E8 q9 M1 ~
* v2 f6 G. }. q1 _7 a再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." & ?0 u7 \2 `$ h
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我搆不到。 $ k7 R$ q' Y% ~6 H
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"Uh huh. Well, can you see if it is?" ; n8 D7 E9 J* r
/ d7 g5 c' |4 y- ]嗯，那麼，你看得到嗎？
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% {. `3 d2 |* A3 o# `"No."
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看不到。 * f4 m+ l6 w* S. S
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"Even if you maybe put your knee on something and lean way over?"
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# {0 `6 ^# j5 Q- u% N% g' @那麼拿個東西墊高，爬過去看一下？ ! v- L9 M! q7 i
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 M: L. q! B8 S8 k7 Q' K
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喔，不是角度不好看不到，而是太暗了。
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; J7 m1 Y3 P; w$ W% d"Dark?"
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太暗？ 8 |. r- U/ T" @, ]2 o& A8 ~5 ~
5 C4 s2 N7 {! {1 ?% }, g" T2 P"Yes - the office light is off, and the only light I have is
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: N" ?' l- d6 @6 Q) l! ccomingfrom the window." : O* N5 S5 R1 h0 `- j2 i! q: p
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : L( p! Y8 W% l) h* P4 c. N+ F4 z
4 l2 N2 k4 F8 ?* V+ e9 T$ P" @那麼把辨公室的電燈都打開啊。
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/ p; y i2 Y: X& ]) ]$ a"I can't." ! p3 K- U) c) q9 \" Y: t
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沒辦法。
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# ~$ M6 p1 w: t, u0 I"No? Why not?" / |6 q5 @; R$ ?- y
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沒辨法？為什麼？ - |: H0 m0 d u+ P m" I" ^( c
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"Because there's a power outage." 1 ^$ ]+ A* l- U; i& k, b, F) z8 ~
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因為停電啊! ! v" n P8 |# q' D$ ]* t6 y
, ^& e, Z' k2 I6 H+ H"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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% K" p, R+ i/ \' L; g5 j6 Eyourcomputer came in?"
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; {! P; |- j: C停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." " d. P' {0 q3 ?, u8 b1 o" O
8 F5 V2 t1 R. ~" t: d3 E嗯，是的，我已把它們收在櫃子裏。
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$ q) O' v; J, y( F" }* R7 V5 B3 H"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 ~3 e$ S# |6 a: F3 G"Really? Is it that bad?" 0 o! F0 t% e1 r1 M: D1 Q/ [- q! Y
1 m4 n. I9 R; ]7 F8 r真的嗎？是它壞掉了嗎？ " h+ P H7 N1 ] X+ S
* Z& a6 T# f2 v) t! f7 {"Yes, I'm afraid it is." # o4 G/ ~* T- t1 w9 m8 d
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是的，恐怕是這樣了的。 6 r0 S" n% R+ {2 ^8 H
% m' C+ }3 }. n4 n% G7 W"Well, all right then, I suppose. What do I tell them?"
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( G3 N: G3 W3 k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! G' |6 {/ u9 ^3 o! X
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"Tell them you're too stupid to own a computer." - ?2 p0 h- r9 ~ I/ b, m R9 |7 U
" g0 [7 L" O8 x V1 ]) i; H就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
