Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - u$ Y! v1 A0 O2 @5 ^
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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3 ?3 S9 f3 \" p"Yes, well, I'm having trouble with WordPerfect." # W0 E* g+ H; J: E/ e
' j8 m3 f- h" C5 u E+ o2 [是的，我有WordPerfect的問題。 ~, k% d0 p1 o# q0 t, B
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"What sort of trouble?"
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您有什麼問題呢 ? 6 e& I' [9 z; [) e/ [/ z& n- g
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"Well, I was just typing along, and all of a sudden the words wentaway." . w) h" C k' |" r8 O& J" v" `
7 N {& T& P' h+ ?' r- H6 d我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 9 w/ E4 p. v7 y' N
: P6 p7 ?1 ?+ ~+ p2 j8 l"They disappeared." : ^; b1 l7 D1 h# [' t. f
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它們都不見了。 $ [7 a9 l1 c: U l4 ~
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"Hmm. So what does your screen look like now?" ( p) Y) r4 S5 V$ f6 U3 s! U% A
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嗯，現在你的螢幕看到什麼東西？ ( B7 k0 S O: x6 ~8 \$ w" F* w
! ]: S: k! @! G3 U% o/ t& |"Nothing."
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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# k J, e B0 ~( |; x& |' r- Z"It's blank; it won't accept anything when I type." ( N4 F; _8 G2 s% y! }
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 0 x" B7 Q' J/ E& _
+ u; r$ W2 P& d9 J: h; E您是否還在操作WordPerfect，還是以經離開了。 1 N$ V( T% w, N) N, K1 f
+ a5 ~8 w# K- Q"How do I tell?" 4 E3 r3 I6 c+ N5 O
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我要怎麼說明呢？ % e' p% j( ^: Q
% ]2 E4 U8 |: Y2 }0 j1 o2 `"Can you see the C: prompt on the screen?"
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. i9 H* [3 ^, z) h @你可以在螢幕上看到 C: 的提示符號嗎？ * y3 N& o# i3 m& j: _; i% H6 \
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"What's a sea-prompt?" 5 A6 @& @- x# @. G% z
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; G' E4 [/ \) g2 `3 c3 y" G# `
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 5 E. `4 e5 }, V
; t) p( k* B9 ?" m"There isn't any cursor; I told you, it won't accept anything Itype." / D. C( b, `; L% L
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - B* y* d& Q; d3 ^# ~
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ & E: f; \2 X) R8 N
: T J- i" J$ C K3 `" d"What's a monitor?" % c9 C! J" o* a' i" p& v7 l }
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什麼是顯示器？ - G/ v0 ^5 C+ l9 F# \) K& v8 J
1 Q+ ^4 Y; g9 w. D& H7 Z4 W"It's the thing with the screen on it that looks like a TV.
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2 j3 V4 P8 V9 a; E. M+ b8 [+ CDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， $ k0 G ^! ^& l7 B' v u8 x
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有沒有一個小光點告訴你它是開著的？
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0 t( T9 |8 \" z0 qI don't know." 9 B6 L h- v, B) |0 S! b
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我不懂耶。 + ]: [- H. N0 X% m4 e% \
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"Well, then look on the back of the monitor and find where $ }! @3 m6 k( o
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the powercord goes into it. Can you see that?"
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8 d! U+ K4 N6 _那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 2 I) w! U. m" X- @3 T8 t$ p
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是，我想我看到了。 6 I, c w: b. ]( I0 D/ S$ x% k
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 5 q% g& [0 Y8 B+ b# B$ ?
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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' B; ^; l! N/ U% q q: C"....Yes, it is." 5 u& l- _' s4 r
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有啊!
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$ z6 b+ l" U7 ~9 {1 `" W"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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, S5 n) C9 }5 o你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # K! @0 f- F7 L) K& S+ U
; h6 s6 D+ w+ R" [- t1 T3 u"No."
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0 h# `: `9 A5 |! t" O9 N沒有。
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! Y0 E* D: D& D/ I, x3 }"Well, there are. I need you to look back there again and find ' b8 r" y7 g+ a' }# U) G7 H
z" T1 U3 c O, e' @+ Qtheother cable." 2 J {, k+ U' g1 j8 b. j
: ^& o8 P; R( ~# G3 y就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." * T& b: I. o# D
8 v. H( q- ?- ?6 C" wOK，找到了。 2 b- y9 R. R) O6 j7 u6 d
% S, ]% q" O- Z# U, \+ Q"Follow it for me, and tell me if it's plugged securely into
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/ R/ z' X+ [% P8 ]; y; [theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % x* \6 `. F" ~) N2 @ z5 u
% H5 A7 E9 [5 g$ x% H7 k% V"I can't reach."
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. G) ?/ A: ~$ G5 E5 ~: Q! u我搆不到。
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- S1 S7 J/ R* d D"Uh huh. Well, can you see if it is?" 1 Q/ B; I( _ G9 u1 A. q$ g3 j
8 o& n' r9 u* b7 t: U嗯，那麼，你看得到嗎？
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7 Q4 n- _7 y4 E( m"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" ; D9 O5 k+ Z" n( n
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那麼拿個東西墊高，爬過去看一下？ $ D' \( k, o* [7 D9 k
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 [* d: Y( [+ w8 X7 d( ~( \, u! T
' T# c7 t+ X- c" q喔，不是角度不好看不到，而是太暗了。
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; c- y. c1 F# r( }"Dark?" + [2 n$ G0 _8 Q A7 H5 j9 z: C
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太暗？
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9 @% q( y2 k6 m0 ~& Z) n"Yes - the office light is off, and the only light I have is ' ~4 c, b9 t( F1 W a" Q$ j, ~" c
0 @6 \0 k" q: l- |1 Hcomingfrom the window." % j1 b0 v8 ]) k0 G
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 `# f( q0 e, R
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"Well, turn on the office light then."
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3 n) Y$ t3 d3 _# g* s* V那麼把辨公室的電燈都打開啊。 ! c+ a$ {; D% G: m
7 b7 ?5 Y7 u9 G! i"I can't." ! ^& J! p: `( u) U& N2 Z0 T
" t. U; h t$ b沒辦法。 7 z. f i! o' B& x
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"No? Why not?"
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沒辨法？為什麼？ 6 R/ B: ~7 g- m0 P; T. |
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"Because there's a power outage." 5 a5 y, H2 o* v) P9 Q# @5 u8 u) q5 T
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因為停電啊! % ?4 V& o' Z$ k8 ~# v9 _5 ?3 u
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"A power...... A power outage? Aha! Okay, we've got it licked now. & F; P8 G+ f* c9 K/ R1 J
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Do you still have the boxes and manuals and packing stuff ) N* ^# H! i' r% `$ R# A3 S: S2 {# E/ w
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yourcomputer came in?" ; M, ?5 f r2 C) j
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停...停電？&#@!(& ，喔!OK，現在開始打包， / `* F6 x' Z2 R/ {' g/ `2 V1 r
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." . E, y/ G2 V" v9 \- j8 w
- T$ h) S Y3 S2 a/ a( R嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." , \# U5 G% J: |" E3 G
8 [: k- l3 A; {9 B: t8 J很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 R; L7 e& `2 K
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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3 q; U! h6 j( l0 _8 D4 \8 o8 u"Really? Is it that bad?" r! S' O: T' b5 o9 q
/ y0 }' R/ t1 e+ H6 m真的嗎？是它壞掉了嗎？
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- G+ V' g7 Z& e* _$ j8 B! p0 m5 x" i"Yes, I'm afraid it is." 4 i- G" f( [: b3 I
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是的，恐怕是這樣了的。 $ c4 x D1 P' k: l* T& x B
$ |9 e4 a- E: @ d"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) j% y2 `9 `& F; {5 L"Tell them you're too stupid to own a computer." ; D/ c. [ b, s I( [
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
