Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 U$ X: U9 A$ p! H _
& m P! I6 s/ U4 M+ R
"Ridge Hall computer assistant; may I help you?"
: H, c! t' U1 @# [4 G0 K* ~' Y: R; `9 e+ |8 |/ Y' i7 N& `* D
Ridge Hall 電腦公司你好!我可以為您服務嗎?
$ Y6 z; w$ V2 Z+ Y; L2 V. ]; O" f( B7 O, R1 s8 M) x+ p8 E
"Yes, well, I'm having trouble with WordPerfect." , C$ \+ o/ @3 t0 r. m: C
5 q" _/ R A: ^
是的，我有WordPerfect的問題。
! L7 z$ s- q" X& ?$ K' ?9 l
* C, k: p" {% e3 F% l"What sort of trouble?" ! p) M4 X$ q& Z% t
5 [% @/ G# t$ A5 o$ t您有什麼問題呢 ?
/ p* W. W( W! _# t7 S7 g! A7 r7 x# c ?) t- d4 t; Z) t
"Well, I was just typing along, and all of a sudden the words wentaway."
. j* v6 T4 x* W2 B" S ]- E [+ E6 }8 @; o8 o
我剛剛自已在打字的時候，突然間所有的字都不見了。
( y% Y5 D I4 L/ a* X7 h; Z9 G! G
( f \3 `7 T% w1 V1 l+ Q' `"Went away?"都不見了。 ' V- i' p1 m1 M$ j6 ^! F2 a
& t g% V2 ~7 i5 ^
"They disappeared." 4 @* D9 w) Z' \& O
- q& \# ]2 y+ ?它們都不見了。
2 T9 ?2 w/ [+ U* f% S2 L8 I; J s
5 v" x) {# v1 B! k' u. Z- w" b"Hmm. So what does your screen look like now?" % Z5 \+ h# f H+ l) g0 B
4 y; R9 k6 C: ^. r3 d0 G
嗯，現在你的螢幕看到什麼東西？ 2 v6 _1 t* H' _( Z$ b3 u. ]& _6 b
7 W; V- F2 G% } f"Nothing."
# [% a2 M2 @# S' x$ E6 a. M6 v# i9 [1 U9 ~! ]" V
沒有任何東西。
c5 @, D t6 k+ m$ C4 f2 G: E3 J0 D( ~) g S# H
"Nothing?" 2 `3 D3 Q/ I3 C/ |. n" b
% m) G, c- h* R: Q沒有任何東西？
7 \2 }! e3 f. H( i7 I* e8 X6 w/ C) h3 t% l/ o1 G
"It's blank; it won't accept anything when I type."
: m; p" z8 F/ B( Q0 [1 o6 ^: t; v. v, v$ X' R
螢幕是全黑的，我打的字它都沒反應。 0 q; N; \2 P* i2 }
) T! A, i3 F, B4 P+ J* U! B7 r
"Are you still in WordPerfect, or did you get out?" 1 F1 n% y6 ]1 a
! B; ~' {9 u8 _% y1 `+ i您是否還在操作WordPerfect，還是以經離開了。 ; p0 @) @" b, C* P. E. U
; B6 F: R( e0 r$ Y: X% _7 J& h
"How do I tell?"
0 ^3 q4 U' I2 z& \" d+ {: Q- ?4 B
% I) v4 E; L! M( t4 h我要怎麼說明呢？
# L# b4 j7 e; x* ]5 Z" N1 c0 Z0 | d4 B! a+ U% j/ l! x/ z- E; }
"Can you see the C: prompt on the screen?"
: |2 v0 J8 a. \9 Y# ^9 K( q( ~3 x7 @; {4 z
你可以在螢幕上看到 C: 的提示符號嗎？ . M+ \0 l" D' q% n) }3 {
) |3 [' G7 `# a$ x b! v5 j"What's a sea-prompt?"
7 O; `: r; ]0 g) [; a" H9 Q. g. U: ~. q7 l& D8 P. V0 _
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 ^1 M: L; l& ]) ^
6 L0 V- @: q6 @0 Q"Never mind. Can you move the cursor around on the screen?" 6 b( p& z( j+ S) z) h/ g w6 U. g: C
7 f7 d. y. {* o& B/ v; Z6 J
不管它了，你可以看到游標在螢幕上嗎？
- l1 h q9 {+ _: h, `1 q$ B1 q
: Q7 i" }; {; ?"There isn't any cursor; I told you, it won't accept anything Itype."
3 X1 V* v; d4 M7 E: i! K( B% R* |
3 V) {# D9 k% f% i- X螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
- `$ F6 c1 |4 ]2 I& K$ N( @
4 M' S: N% D/ {/ p- b"Does your monitor have a power indicator?" 1 p% ~8 Y9 W, Y+ M
+ T' _+ k; i9 j( M顯示器上的電源指示燈有沒有亮？
( W* X: n8 s0 C5 a6 r
4 W7 N5 O5 j. W3 ]"What's a monitor?"
$ A: N/ C" O, G, t6 W! L
/ c7 E: d9 q5 z% i什麼是顯示器？
' j8 U' C( s2 j/ M9 k8 T) s- k
8 E$ f& x" z) J"It's the thing with the screen on it that looks like a TV. / s+ `1 e6 D/ C0 I' @9 _$ K
# ~. Q( N% o1 s
Does ithave a little light that tells you when it's on?" & g: Y8 C7 \# c- n* u
5 s3 s2 V& o% q4 N, T6 s* a8 [
就是那個看起像電視的螢幕，
$ C: j) g& L% v/ ~! b* R) l. `4 C; ^1 |* u
有沒有一個小光點告訴你它是開著的？
& ~0 `; {" Z8 I( b% t3 B) T; O5 i, R& K- R' h* c
I don't know."
" V' O) d0 n1 {% @8 b# \9 l; O }! E; Q1 _& N `: M$ W
我不懂耶。
" H# _$ J& J# t5 y! D& U- L! A
9 z8 ~9 {4 p( Y5 a k"Well, then look on the back of the monitor and find where 0 I6 S4 G) X* A$ R9 q" C
; O* v6 |0 Y* ^6 x& S2 P! N6 [' o
the powercord goes into it. Can you see that?" ' I* S+ X* M# z- }6 ?, h
- X3 H |& {" f6 H1 }& V! g那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( q9 V+ r- N2 J( q; A
! E% t, S* l: S M"....Yes, I think so."
4 D. H' e ~% ?6 u5 b9 J' O1 x" r5 W! I# M3 l" ^% ~# D
是，我想我看到了。
. M1 ~" S1 c u" m& e, Q6 { z* v) g' S- I7 X
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 y$ ~: a& r8 d4 Q
5 R E5 ]9 H: m4 d0 ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 X6 C; [* O" H" [3 ~7 h
- e9 R! r, ]7 A
"....Yes, it is." ' ~0 }! I8 @" G! [! S" y
y p) s( p$ n8 z有啊!
. F; O! y9 W& `4 b a5 b6 g$ _: t6 c5 P8 [2 `+ j: ^
"When you were behind the monitor, did you notice that there were . i; R8 ^. Q. O0 k8 q
5 ~& a7 F9 g r6 Qtwo cables plugged into the back of it, not just one?" 7 K* u. d3 y$ d5 G
3 j9 {2 x6 k+ Z! f$ x9 f5 R) l" X
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
7 e7 I5 Y q5 s
# m0 C; e5 W% J% ^$ N6 l; ~"No."
. a$ [2 B6 ?5 N; a
4 M( c5 f- x( {" @9 ^+ q4 P沒有。
0 Z* r3 r. f# v! o- g/ j; ], f! R+ N1 Z: ~
"Well, there are. I need you to look back there again and find
* t4 R+ P8 v! ~
* R( ?# e. B8 _2 q: htheother cable."
4 r2 j! v# }; J% v' {* p
. y! ~1 O- n, D5 a7 c, e就是了，我要你再到顯示器後面去找另一條電線。
/ L& C) F, V6 K& P! l# ~
) B9 D' e& ?& h"....Okay, here it is." 4 c/ R7 c, M* K+ P6 h
# g- W8 }* u/ K+ k) ?- o8 r7 c+ jOK，找到了。 ( q& f$ ?2 a! f
8 x# c# s& t8 x! K V3 y. a
"Follow it for me, and tell me if it's plugged securely into
: ~' b: [$ y8 w0 M8 G0 r* ^6 j3 A) b: P
theback of your computer."
% H9 A b9 L1 j. f3 `/ w
4 w, W( j; z# H' R$ f再替我找下去，告訴我它有沒有確實插好在電腦後面。 L0 n Y3 A* Q2 K& Y
1 X% f9 v. r) \( D& k+ T: H% e
"I can't reach."
- C9 F( Q2 |" K) x) B4 X
9 [1 m5 A# p1 R* L6 Z7 g我搆不到。 * Z- Q! z9 `# i" ?, j" d
1 U. u( j$ m( a! C/ i2 P% w; B0 ]+ \, B
"Uh huh. Well, can you see if it is?"
9 P: _* S% s8 K* U" }" N; C" V# g. g
& s6 u* n6 p, k+ V嗯，那麼，你看得到嗎？ 2 A5 z' K7 I u3 B
1 ?: l$ O7 l8 L# U& T; D' D"No." 4 k4 B# Z5 u& W: [; P
1 E" @$ @; L' Q) O7 Z8 Z% z看不到。 , [& ~8 x8 r8 A8 }2 e3 d Y7 t J
, c! d; W- z1 `- l4 k# k6 n
"Even if you maybe put your knee on something and lean way over?" 9 ^$ f' ^! {6 }- t+ Q0 o0 z, l. f; X
$ f T0 U( I4 R" ?7 h5 ^) N那麼拿個東西墊高，爬過去看一下？
8 K( f1 ^. v- P1 Z+ ]$ i- }4 _: q( `4 D, H2 R
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 _3 }- F( u7 I3 k
8 e# D2 p% R9 o喔，不是角度不好看不到，而是太暗了。
) \ |: u6 h- q/ e# f* t" @
1 y: P$ O0 J `% C- k7 B! E"Dark?"
# p0 u) k2 \' p8 h1 I; @' m# O$ f& ? B2 P9 Y1 r
太暗？ 8 R4 T$ c3 \& O
3 Z& v/ k0 k( k
"Yes - the office light is off, and the only light I have is / X. h+ Z- N5 T; }
* }# h9 d8 f7 g( e1 Q) L A
comingfrom the window." ) A: y# _7 j7 A, H, w& y4 x
8 s. e# }* [1 Q# S- L
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
8 v: K% c; j8 @2 z$ y* v7 w
( @; n: l, Q7 J& C- H"Well, turn on the office light then." $ I- [# T& t4 U) M- H2 z
' B1 E6 @7 g& h: G2 a
那麼把辨公室的電燈都打開啊。 2 |) {$ B8 j2 A# Z
; f2 U- X" \1 Z! _" \: b
"I can't."
6 V( J7 {: m, P. r( h2 L5 ], B& o) K! Q$ R; U1 L
沒辦法。 ; ^* |9 f0 ]/ q6 `. h
2 k) z7 y. q0 J3 d; L' l* \"No? Why not?" - _7 g7 O" Z8 t: I" {- S2 L) q
+ Y2 I) w; I6 X0 M
沒辨法？為什麼？
! a8 q* ?9 ^ g E4 d
* c$ S ?% C$ k1 [+ {) [! Q' ]: w"Because there's a power outage." 4 N7 h1 ?& C" R3 }9 V. j
" S* a! B; E( O9 ^" N( F9 E
因為停電啊!
5 f8 j- u4 p/ c4 `5 ?1 v5 b7 Z5 z, x6 j4 ~# p% }% g# G
"A power...... A power outage? Aha! Okay, we've got it licked now. / Q% `. w: {8 V, D
# z. B9 ?( g6 v' ]/ [* C4 |Do you still have the boxes and manuals and packing stuff * q$ y7 d( \" N. B5 k
+ o! e2 D8 y/ K; |
yourcomputer came in?" 7 b( Q( e9 i# D0 F* l; Y
+ a; @& d, j( O- Q# L
停...停電？&#@!(& ，喔!OK，現在開始打包， & Z6 ]+ o; |- ^+ h8 Q) z% z' S
& d6 k: g) I, Q9 _% Z) M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; a: l; }8 j4 ^
. e$ a& [: |( u5 L"Well, yes, I keep them in the closet."
1 A3 y4 x+ h4 X0 p- ]& ?* v4 i* m) S$ b$ O, j
嗯，是的，我已把它們收在櫃子裏。 " J0 L" A1 M3 ?4 b9 x
8 |# ?( i" B# i. @
"Good! Go get them, and unplug your system and pack it up justlike A- K: s3 x% [& R+ a% ~
& }" S- h& u2 C' Nit was when you got it. Then take it back to the store youbought it from."
+ |/ x! k$ {5 ~1 j6 J1 S$ j9 x m9 w% y! S7 j
很好!去把它們拿出來，然後把電腦搬下來包裝好，
2 W* m$ R2 [ a8 s1 m. f8 H/ [9 ]- f+ B$ w9 P
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 h& D! }8 ~5 M( ?* m$ w
5 B8 Z. v7 O% L$ y. {2 y! Y
"Really? Is it that bad?"
4 j; m7 b* ^3 z' Y3 b3 l5 W7 X# ?' i* D3 \3 y+ Q
真的嗎？是它壞掉了嗎？ ' ^- y7 S y9 T
9 E2 F- ]5 y- b3 ~% e; G
"Yes, I'm afraid it is."
7 S$ r& B# s3 x9 C; z& e: r" g
, ?0 ~: [6 R3 _& P% H是的，恐怕是這樣了的。
. \0 ~, n& n3 H; C4 `# L0 O$ L' Q; V
" \: Q w) f4 e" |0 m. u"Well, all right then, I suppose. What do I tell them?"
3 x! H( }/ }2 [6 ?- ?; D1 n" _' l8 L5 }, [0 [( P7 U, `0 S
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
9 z( b4 C4 |; K, d- h4 D s
7 q9 k/ R" A2 W" ^0 E+ Z; C"Tell them you're too stupid to own a computer."
8 c- w8 r$ T+ z: d( L5 p2 f; T4 l3 i! T6 X3 v0 {
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
