Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & q) A' s9 e* Y" i' G
" |/ K8 q9 V7 ]! ]; [4 b"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? y* O5 ~- b) x; |7 x1 y
% m4 f5 k/ y7 v! s; a. q"Yes, well, I'm having trouble with WordPerfect."
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3 U) D1 r ~* i是的，我有WordPerfect的問題。 : f% |( [ t+ Z0 p1 G" Z
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"What sort of trouble?" 2 l0 S4 x% c q( p. X" p" Q
# m3 D7 X1 r/ P! T0 I您有什麼問題呢 ? ) d O5 X. n* [
# ?- M6 \8 j* S9 q' Y J( v7 r5 R& j. O"Well, I was just typing along, and all of a sudden the words wentaway." 9 v) p0 s; B( N1 d# l! z a
% c; x( C* b/ Q3 q* M我剛剛自已在打字的時候，突然間所有的字都不見了。 + P- I4 h( J/ Y8 [: h
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"Went away?"都不見了。 . c7 [+ H+ Y- j
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"They disappeared." % b' u+ R7 {$ n& @4 ?
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它們都不見了。
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2 P$ H) v7 p, r& r0 c/ G7 S/ G"Hmm. So what does your screen look like now?"
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$ B, M; q8 e, M; D |, r; ^) ? B嗯，現在你的螢幕看到什麼東西？
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5 I9 U6 x# K7 ] y, R( c"Nothing."
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% B+ I1 h |: l& t" \& \, r: W沒有任何東西。 ! g# U5 s, v, G& r8 m( O6 O+ q
9 @6 ~/ \3 Q+ ?5 f/ d2 I% e- y"Nothing?"
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) j( F# W% [* O0 i- G; f沒有任何東西？
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"It's blank; it won't accept anything when I type."
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" Y0 A' Z6 J- S9 u7 a& S螢幕是全黑的，我打的字它都沒反應。 * O& V1 |$ [/ r! N; ]+ n
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"Are you still in WordPerfect, or did you get out?"
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9 Y8 `3 c4 _$ I0 S4 Y1 ?您是否還在操作WordPerfect，還是以經離開了。 ( U& w4 }+ K' p6 j1 a2 i5 s, l
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"How do I tell?" ( |- M0 d1 b0 b" Q3 g ^
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我要怎麼說明呢？ 9 r$ N6 ^! _/ J# S+ H' E
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"Can you see the C: prompt on the screen?" - I$ L/ h# I1 V% O3 t$ y+ M/ X
3 k' A; h# P) i6 ^5 h你可以在螢幕上看到 C: 的提示符號嗎？
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) _/ h+ }2 p) g"What's a sea-prompt?"
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. b8 Z1 G3 P% X; L什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 R+ w& j+ Q) Y! r5 v
0 \/ D* u% j6 X"Never mind. Can you move the cursor around on the screen?"
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# P8 S w9 @" A9 x不管它了，你可以看到游標在螢幕上嗎？ $ x7 T$ _6 d" k& q8 D1 \
, G. }( O5 H; S' c"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 5 @# V& P$ G6 o( T0 @4 o
1 m, ^6 _) x8 R顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" : A; \/ @$ c, W) o, K
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什麼是顯示器？
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! }$ L2 [" P v"It's the thing with the screen on it that looks like a TV. ! G5 I0 T2 l0 ~) k
* o0 R9 F5 L! k) D3 ?8 fDoes ithave a little light that tells you when it's on?"
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, M0 z1 v6 F _7 ~# z# z就是那個看起像電視的螢幕，
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$ e6 L4 X0 p: S, `& r P5 L有沒有一個小光點告訴你它是開著的？ & S( _) w9 f& v8 K! h2 ^
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I don't know." ' o8 A ]# `! V$ Z5 B3 _
2 Q* D( y7 k2 ^! i+ y0 y我不懂耶。 3 d- D4 K4 L" n+ L5 m Y
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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& S' o1 w: s" J8 |" G( Y( ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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( U v6 j2 K+ V% s$ s"....Yes, I think so." 3 W* {: O# y, E4 a$ I
/ Z1 l- a3 r* L! }是，我想我看到了。 7 x4 y$ _ o& v2 l6 v
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) w4 a/ \9 C! I, d; U9 ~"....Yes, it is."
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v( }& R: K9 B8 Z! g% @5 k: G, v有啊! ' r) ~: G4 `! m( F
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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- k, }4 }+ O2 O+ f你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 _8 w; G0 J4 a
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"No."
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) i9 D3 n# o( [3 Y沒有。
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"Well, there are. I need you to look back there again and find
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5 U' h- p* n: ]1 Etheother cable." + }0 O' c" |: K, T) ?% W b
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." : p& x7 ]5 J/ x
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OK，找到了。 - V$ }. r. y: ` d
: h# I; N" f7 c"Follow it for me, and tell me if it's plugged securely into - B( Q+ m. n" A3 G
8 _: a" }2 z* X" v9 {theback of your computer." 9 y5 F" ~3 r4 A
3 [) g w! B3 p. c- ]6 a) k再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 `, D' J& Z& S
) y2 z2 c' n; D m; c2 C"I can't reach." 8 X8 ~! y" E+ V- D7 y/ u( p0 l2 }
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我搆不到。 U y% ?% ]; z! T
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"Uh huh. Well, can you see if it is?"
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5 T& O7 Y6 F1 b7 p) z0 _嗯，那麼，你看得到嗎？ % b$ v9 \$ m% b5 J8 c) x5 j, `5 s
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"No." * v& h- ?( R5 ] \5 I
0 h: K/ U' o' B6 D- h看不到。 8 Z* C' g6 v! V# F9 y- M' h
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"Even if you maybe put your knee on something and lean way over?"
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; I/ L* s9 O# K+ Z' S: r6 w3 E那麼拿個東西墊高，爬過去看一下？
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9 d5 O! J/ O- \+ L! i' Y/ p6 a"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) M, [6 w" Y* H' a
; W$ A8 _7 X8 }' c$ i& e; @喔，不是角度不好看不到，而是太暗了。 5 `2 `, N3 @* f# J! c
; ^6 o' |# C* \) ~; h* z% r: `5 D"Dark?"
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, p' G4 Y& h; l1 X# r太暗？ - T, r% @/ I9 u! S
# h/ w9 s, [- V) B0 R9 w"Yes - the office light is off, and the only light I have is 8 }+ [" V9 r$ o8 h" R" j4 |9 _$ g
+ T* X8 S. F# ~4 x( ~$ ycomingfrom the window." 7 \: J! e x9 y m, J+ @
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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" p7 M' @' W7 W0 `6 m"Well, turn on the office light then."
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3 u0 E1 R4 k7 y" D$ E/ u \) a3 X那麼把辨公室的電燈都打開啊。 * r J" M( D# s# ]3 F) L
+ T0 w% m" H0 x V) @"I can't."
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沒辦法。 0 c& C/ T" l/ ?/ Z2 P
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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0 A$ a& z# z" t4 U0 q"A power...... A power outage? Aha! Okay, we've got it licked now. $ M+ r9 O# J$ H. G0 r( ?
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Do you still have the boxes and manuals and packing stuff 6 w# W( |7 t4 s1 {0 W% c' a( F
' n8 W; W* Z4 D/ w2 oyourcomputer came in?"
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4 [$ A0 L/ i i5 G9 x4 s( q停...停電？&#@!(& ，喔!OK，現在開始打包， ) W, a, L( P; h
8 H$ Z: L4 P0 H* R. ^% g" R8 X4 C# o電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." : Z5 ?1 E% d* i, k
& _& P! A8 N- L0 k, X! q; l' q嗯，是的，我已把它們收在櫃子裏。 7 A, i# O, ^0 }/ E
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"Good! Go get them, and unplug your system and pack it up justlike / N. J& E' u4 W3 J
, @. h7 a9 f( s/ w2 |" Uit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， / v1 u" X7 ?4 P" O1 s6 Z
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' X. Q) z. L% C+ R" d
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 8 W5 H) p' s% q( ?6 i) g! ]
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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) o% X5 B# d' A% {$ e* I3 U9 k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 n7 Y1 ^/ ]; y0 ~; n
2 A6 Z1 o' ]0 R ], G$ C/ V' o"Tell them you're too stupid to own a computer."
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: o( M6 S$ y6 G- i就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
