Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ; T5 S A( @9 K" J: G/ s& d5 C
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"Yes, well, I'm having trouble with WordPerfect." ; V, \" }# S( A# q0 I7 K8 T7 Y
8 _6 R" y0 d) h8 A! f是的，我有WordPerfect的問題。
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1 ]$ @$ t4 ~# R- E2 a/ a"What sort of trouble?"
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您有什麼問題呢 ?
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8 x! _3 b" C& m1 x+ n; h3 L"Well, I was just typing along, and all of a sudden the words wentaway." ) U& H6 {4 ?- l5 ^0 K6 t. R* v
2 l4 z. b h& l$ k7 x$ p我剛剛自已在打字的時候，突然間所有的字都不見了。 & R$ \! A2 e% N+ J8 k, J
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"Went away?"都不見了。 % ^& _' j) R) C, T$ w* ~
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"They disappeared." 9 Y9 z$ U- h: u' g! I
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它們都不見了。 $ u, ~/ R1 j" R
! v3 D9 S7 x2 E$ G5 m! ^"Hmm. So what does your screen look like now?" ( X; m; @3 ~0 W/ U
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 5 p! f9 S# L- Q" u
9 ^$ ^. c5 A! E: j+ |+ H0 s沒有任何東西。 ( a" i. w3 z8 c" J5 d; t
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"Nothing?"
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# x' O/ j' V8 t4 c; I4 ]$ K4 N C沒有任何東西？
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# k' R% d% t( v"It's blank; it won't accept anything when I type."
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2 o( D: ?% J* h3 P# j- f9 H螢幕是全黑的，我打的字它都沒反應。
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. \: R! ~+ r* F. u: t"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 6 y. S, K' ], }$ R6 S4 x5 n% O
$ }, A B+ Y! j"How do I tell?" $ n2 a, r8 \- X# C1 h* q# [
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我要怎麼說明呢？ 1 k. `1 T' ^6 n$ H
" O, ^. X- Q) s+ o"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ; F$ p# T+ z' k- d7 Q, ?7 h5 F
' u! F+ B. }8 @- ]* k: A什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" ' C, [" F+ `1 s/ ]8 U
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不管它了，你可以看到游標在螢幕上嗎？
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/ E* S- k8 `8 z% I( T$ z# H"There isn't any cursor; I told you, it won't accept anything Itype." # ?1 h: S( I: o( T( V
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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- |8 J' |5 ?2 L- C3 a2 k顯示器上的電源指示燈有沒有亮？
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2 K" P% I2 K6 U"What's a monitor?" 6 L/ h6 R( Y- x: C% P1 Z; r
; h- v6 _3 U$ d. S什麼是顯示器？ 9 x& |0 J% T, V. w) r
% `, v4 h0 i$ `"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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_ U' |& ^3 J8 R6 o! k就是那個看起像電視的螢幕， % q+ Y. X2 x" w, e% y' C5 y
+ x- t, W4 { I, j4 ^0 ^有沒有一個小光點告訴你它是開著的？ y- b3 w9 I1 x2 G! U/ e. c! C
! T- T5 |/ u; TI don't know."
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`/ _5 W1 ^. w' U7 m& n8 w. i我不懂耶。 + ?1 E9 c1 x7 E2 i5 v
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"Well, then look on the back of the monitor and find where ; w+ T5 A& k8 D) E
* P7 e1 X* `/ P6 R7 Z0 Q- Ithe powercord goes into it. Can you see that?" # L7 d( n0 f/ g4 x+ N, r; d n
3 J0 n* k8 D5 `1 Q那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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8 f+ Y& q- |* h"....Yes, I think so."
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* J4 ~2 _' S( `/ f' Q8 F8 E0 B是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! " M5 Q, h6 ^. |9 i- ?
8 x' S1 o7 s2 c"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 7 n; I& v p( _& J& n6 V
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : B- t" Y2 F3 |
x" q3 X v8 R* u; w2 T# B2 |4 F$ J% Q" L"No." - m2 x. Z( e3 k% U5 W! Y$ I
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沒有。 4 b j! y2 N1 \* y$ p
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"Well, there are. I need you to look back there again and find 8 o8 Q8 j2 a0 E
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 % b! ~+ q2 Z6 q& R' M
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"....Okay, here it is." & G. D6 A( n5 Q, Y
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OK，找到了。 ' g9 ?8 o2 }# Y: n
2 i* i& N8 v9 o"Follow it for me, and tell me if it's plugged securely into ' T; U+ v/ a6 n8 m
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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* { e% {) f5 v" x我搆不到。 ! P, N" y- h+ X- N/ x
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"Uh huh. Well, can you see if it is?" " d/ X+ a, A. H8 r) W. I
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嗯，那麼，你看得到嗎？ 6 z* L- K* W1 K: i, M: X) [
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"No." 9 N3 u, N& K* V+ @4 v7 M: v
, K) p6 w, u2 o, t看不到。
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% g; A% p( w" `" K9 O$ N9 [# J"Even if you maybe put your knee on something and lean way over?" & {% y6 k4 P/ i/ ?
: c6 N, i6 W2 f/ M5 D5 j" G+ L5 S那麼拿個東西墊高，爬過去看一下？ 6 N0 h2 P3 _( j' S1 S2 k+ d7 n( b
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 / }+ d) _, M I" P/ K @$ X+ g( j
. H3 k# q9 o# l' c5 k8 l' M"Dark?" # i- L- T& b3 a
( T$ m) x9 S+ y- R; M太暗？ . A! q/ ]; n/ U
( `% Q: ]0 T0 C# S' e: y& g$ W"Yes - the office light is off, and the only light I have is % d0 ]: u# N( K7 L* a: X
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comingfrom the window." 6 E9 N, |. @# C* O9 _- V, f: A1 x
j0 {- a, q' ~是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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( I, b1 s9 I0 p' z- V# C"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . q6 f( L6 M, r' S
* d3 P2 E5 m: C7 Z( S- e% |* U"I can't." # q7 T/ T6 m; s
( `7 J+ L! J6 ~3 x# r& n沒辦法。 6 V S( N/ B& \# V9 N" z0 o! A3 E
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"No? Why not?" 4 s7 m- F% U8 Q! v* _+ o& {4 E
. B2 T5 i4 G% F, `! y沒辨法？為什麼？ ! R0 F! s! V2 b6 u6 W, x
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"Because there's a power outage."
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3 h' W) F1 f# c4 z; p7 t因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. # v0 A t- h Q5 F# m# C; M
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Do you still have the boxes and manuals and packing stuff ) K! N0 w. y! n; { r) o! Z
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yourcomputer came in?"
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* p8 E. E! G$ O% S. {/ \停...停電？&#@!(& ，喔!OK，現在開始打包， 3 v8 U$ v! o& e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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: f L6 a+ W, o嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike r& i9 l0 K' }# a
" `0 H, _) p5 R6 e5 Ait was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" `3 `, e6 _; ~" X就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 9 K% s. f3 T& ~; S) R2 Q# d
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真的嗎？是它壞掉了嗎？ ) h6 R7 I# ?$ d- _# a; S/ w0 H
6 B0 {% n/ J; Z! b1 R1 G"Yes, I'm afraid it is." 9 F6 I, u% m% z3 _$ D# _" x
( y" U& \8 S, r$ O6 O |是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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+ D( O! h8 m9 o1 d6 C+ s"Tell them you're too stupid to own a computer." 8 L' {6 [- s( g9 `/ R5 n( K
( g( C M J; j/ \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
