Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, H( v5 V! `; {: |"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . F' M4 y4 B+ N$ U# _. o) |
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"Yes, well, I'm having trouble with WordPerfect." - Z0 k! F+ M. n2 X) z
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是的，我有WordPerfect的問題。 ) Z3 S( \/ W } B
. }( k3 r R+ T. D$ M"What sort of trouble?"
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您有什麼問題呢 ? . S; }" F2 [* T
/ \* i5 m3 p# h" o"Well, I was just typing along, and all of a sudden the words wentaway." $ S; G, C$ ^, Z3 O
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 k' ]8 m" j1 V* [/ R' J4 P
1 A' Z: ^8 F" ]/ G. q0 q: M/ ~"Went away?"都不見了。 3 D, d+ W& M- W$ O
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"They disappeared." & I \, y, H2 X$ U7 }- j
7 ?+ g( C, _: W- G它們都不見了。 9 \. d) W: M5 \/ [
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"Hmm. So what does your screen look like now?" $ W' y# K- Q6 v0 L( f- G- f1 m
, ?; D3 f8 Z. z; a1 F* r8 Q嗯，現在你的螢幕看到什麼東西？
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! X0 ~3 l' \2 A% t2 y; z* ~"Nothing."
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沒有任何東西。 9 X/ ~1 w$ z! I$ u5 |2 N/ ^# E
& i( ]- q# I; Q4 \, c1 G"Nothing?" : N0 \, B5 A. O- k
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沒有任何東西？ 3 D; p. Y _! b8 D9 h
( O8 l! d0 |* |/ r; g4 F$ Q"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 3 w1 p, D$ U# N# }% Z
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我要怎麼說明呢？ ! [: x$ A/ a7 N0 b8 r+ H6 ?
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"Can you see the C: prompt on the screen?" 2 T* N, C7 k. }% R
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你可以在螢幕上看到 C: 的提示符號嗎？ : f7 i3 l0 c" A8 x
: I9 F. P. y7 ?- f4 t4 R2 v. d" M- G: l"What's a sea-prompt?"
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3 m8 R. B$ |* I3 Y6 c* ^( k/ F什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 i# f( {. s" e$ T6 H
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 0 O4 J/ D: S3 A
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"There isn't any cursor; I told you, it won't accept anything Itype."
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4 _ l. l' D& t8 J0 H3 t2 A- S+ G螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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1 Z7 e: _+ c+ `# ]( K" U"What's a monitor?" * w# \7 _. H' B" U j
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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7 j$ o- X/ T2 O& [) K3 ?& ODoes ithave a little light that tells you when it's on?" ' O( i/ M1 n: \9 ^- l; G% D
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就是那個看起像電視的螢幕， $ F6 n( R. c. b5 x- T, S
, Q4 p) A2 G0 \' k% o7 h9 C有沒有一個小光點告訴你它是開著的？ 7 I4 H3 Y p9 J9 S. D. n/ w7 j8 c
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I don't know."
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/ z9 `. u q4 T; i1 u+ O我不懂耶。
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4 g, ]/ A+ k4 ]9 y2 C |"Well, then look on the back of the monitor and find where 4 E n$ G/ [2 l1 Q6 Y; i
& U. C3 E! D4 w/ K6 I# tthe powercord goes into it. Can you see that?" 9 `) F. Y5 T/ o9 t7 `2 A7 a8 `
$ _( j2 h$ f: z( v1 a Q% u$ a那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." , E/ Y% W7 ?- ^$ K7 ], N5 N
0 |, F# g: `2 G% B# D$ S2 [6 f是，我想我看到了。
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& H" s5 N! @5 n$ i"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - A e% R( C/ Q. b$ ~, L+ j& ]
4 M( ]! p M9 \; [) x9 r5 F! i太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / @0 {$ p3 o" L4 l7 c
* [ a7 X& w% y5 v2 C"....Yes, it is."
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有啊!
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& m. n9 D! h; P, H"When you were behind the monitor, did you notice that there were
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( {# N4 F/ C1 _, ? gtwo cables plugged into the back of it, not just one?" ; M/ S+ Y$ s" ^/ y& ?; C; [
- C6 p5 j$ i0 T3 [* b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 9 ^7 l4 v8 }9 g2 A
$ H2 L8 S5 {- M5 s3 ]就是了，我要你再到顯示器後面去找另一條電線。 , ^! [* K% s4 `6 l
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"....Okay, here it is."
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; I: [8 \( j( \OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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, u# T$ E6 L: Dtheback of your computer."
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3 [# f; m# ]# ~; Q: O再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! y0 x+ \# o& @' E) P3 g3 X) V. i
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"I can't reach." 2 ]& l2 W0 ]+ Y' v7 N; a! U1 Q$ b
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 B4 r- ?9 d# ^1 w4 e) ? x
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"No."
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看不到。
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6 d7 [/ c( } M8 e) r"Even if you maybe put your knee on something and lean way over?" 0 W( z: D) X/ H# X, \0 x# p
& r6 H" `1 [% w% a7 s6 z那麼拿個東西墊高，爬過去看一下？
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5 P3 h1 Y" W4 y! x7 f' i% a6 Z"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- I& Z) f2 g" D' }; y% e: F喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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) O7 A- E; s3 ^' ?9 J& F( t: ^太暗？
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0 Z5 w( T7 [+ W; ]9 E: Q5 A/ }"Yes - the office light is off, and the only light I have is
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$ d% E" V0 n0 j& C. `, _9 C2 fcomingfrom the window." 9 x9 W* }& r P3 `( Z0 T& x
. U) C* A; ], c' r/ t( d: c2 Q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 L& T* o' _8 K- X
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"Well, turn on the office light then." & B/ p$ D( ?/ G( ]
! ]5 Z1 s; l" p那麼把辨公室的電燈都打開啊。
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1 \" Y4 X" B: z"I can't."
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沒辦法。 . |" [$ ^& r. Y2 v) A3 S" {
, t i7 E; ?0 j8 |/ u ]"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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. U8 S8 L/ Z$ |"A power...... A power outage? Aha! Okay, we've got it licked now. 5 m, V# c2 g- g5 j T8 I# Z
9 i; o$ S( Z7 {5 |6 hDo you still have the boxes and manuals and packing stuff * @, p/ c c/ |" x3 u
9 i; e7 E- J1 C& i- ^yourcomputer came in?" 6 s) d# x, _' b& |/ v; ~$ t
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停...停電？&#@!(& ，喔!OK，現在開始打包， : e; x: P" n5 I+ D. l2 v
0 R; I" ~* x) u! C電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ o) E$ C6 d E! |8 p
; A* }2 [4 s: }- `$ C6 Y, o"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike # O3 E. y2 U/ |( [# Z
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it was when you got it. Then take it back to the store youbought it from." + @ d# L" n) U/ w/ F8 I) k' U
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ c( @- [9 G1 I% `就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 2 w% c; }" O3 z$ r& ? t
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真的嗎？是它壞掉了嗎？
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- p! X; c3 ^1 j# ?$ e"Yes, I'm afraid it is." - _, W( v1 P) u6 \; j# [
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 3 v6 l6 X5 z3 W" B3 C' F' o( t y
) n7 _% O4 l" n* E9 J. |喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 D/ N N s3 R0 D
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"Tell them you're too stupid to own a computer." , P- i9 U7 R N0 X% }9 i
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
