Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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+ i& y: A" u% y& [5 \% s. Z"Ridge Hall computer assistant; may I help you?"
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% B7 c) r) [! R% W5 hRidge Hall 電腦公司你好!我可以為您服務嗎? G: J+ x: k/ q3 f9 S
; k( I( K% u$ _2 F/ R+ W7 P"Yes, well, I'm having trouble with WordPerfect."
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2 p' ~6 E8 I, y是的，我有WordPerfect的問題。
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"What sort of trouble?" % ]. u) C0 ]7 ?. m( z
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您有什麼問題呢 ? ' |( y# e, I7 E/ M1 |! n! R) \, a
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- Q4 k1 N: H9 }* a. Z9 e) i我剛剛自已在打字的時候，突然間所有的字都不見了。 $ ~/ c# G/ i+ _* ]( y) I1 l
9 M% r6 T- \; f"Went away?"都不見了。 2 O7 b0 N7 [2 u$ z
$ c/ z2 V4 C& L% i; H- P! o"They disappeared." : y; h2 L M1 w9 d
9 M0 m$ ]; d, z/ L它們都不見了。 $ N1 d$ U' `2 Z. D6 O4 l/ {
. L, Y+ n0 w# \; v"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." ) @. D- u% d5 Y- I, ~3 x' L9 U$ g
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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$ O* {- b, R% I1 c) B* M; X- ]螢幕是全黑的，我打的字它都沒反應。 9 S7 y8 i! t" p r
' G5 }4 N7 v3 [; H+ X/ m9 W8 ~9 v"Are you still in WordPerfect, or did you get out?"
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9 ^5 [( C4 D" N% e6 M0 B; ~$ K您是否還在操作WordPerfect，還是以經離開了。
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Y7 F$ t/ P- T9 P }"How do I tell?" + u9 t/ d" m( V" P0 K9 Z$ I- o
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我要怎麼說明呢？ - z E0 q0 D% D: ~; x% l: t4 s, ^
5 ?' ^- S9 Y* o"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" % |/ v: A2 P4 n% S7 ?6 d) @3 b/ `
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不管它了，你可以看到游標在螢幕上嗎？
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3 V. y8 N" a1 Y: ~- z9 q"There isn't any cursor; I told you, it won't accept anything Itype."
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( J, Z% |' C" Q3 F$ R5 V \. C6 @7 V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ( A0 C+ V2 w2 k' k8 B2 Z
3 J! G, C* R" T+ C3 u# ^ X& i( _"Does your monitor have a power indicator?" : ~5 u) T" K+ D/ I' R& D3 v9 o: j
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顯示器上的電源指示燈有沒有亮？ 9 X/ H. Z8 b7 o+ m2 W" Q6 r
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"What's a monitor?" * y, j! k4 w. A; [
' q" C6 }% m+ y/ k# J2 y什麼是顯示器？ 4 N" q) O4 G" M/ y0 @+ T; I
# e0 m, L$ \8 A- M9 K"It's the thing with the screen on it that looks like a TV. - K$ Q$ X/ B, o/ x( I
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Does ithave a little light that tells you when it's on?" K5 ?: y1 X! P2 T0 o3 x' y+ ~
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ / } C7 V, ?: Y" z# I
9 {; C/ T5 F" ^. X* B" d, |I don't know." ' [. M7 ^* M6 e
# [, g' f6 X* c' g0 F0 A我不懂耶。
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"Well, then look on the back of the monitor and find where
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, f/ e$ F2 u# K- i+ k# ~: o% I9 K% d7 pthe powercord goes into it. Can you see that?"
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) C( L2 O. v* m& X8 k O那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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; u7 F- ~* ^; a5 C* X$ d是，我想我看到了。
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( l3 E' @3 T- T" N/ q) |! F9 n"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " W6 a. u- a6 E/ p
& E5 ~; Y3 J* M6 H太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) G7 V/ C8 B8 U1 Y7 X3 N+ Z: q"....Yes, it is." & a: E0 \- v( |; V
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有啊! ' {2 R( O" |8 t
# P3 }9 J+ N9 K* n3 D"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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. D5 \6 T* n+ J% p, ["No." : T; e+ {, y4 g9 z3 v
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沒有。 ' b4 ^' \/ E x/ h1 X8 B; q7 n, u
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"Well, there are. I need you to look back there again and find ( R0 m. D4 ]2 q! l, g9 v: q
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theother cable." : `% I; d6 o b+ x
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就是了，我要你再到顯示器後面去找另一條電線。 $ R7 G' a, P) `% |2 P
& _8 I: q: q4 t9 C( c2 s"....Okay, here it is."
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OK，找到了。 , C @1 r$ S" _
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"Follow it for me, and tell me if it's plugged securely into % c/ c! b u4 y" ]3 t
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theback of your computer."
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' i4 B' | S" P& S* I& Q( s! o再替我找下去，告訴我它有沒有確實插好在電腦後面。 - g- _& |+ D/ [- @: v0 V3 d" N
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"I can't reach." ' ]# D0 w3 X' t. ^: F
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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* J, }# v. f {2 l; D' O8 m9 \"No." 4 D0 S1 X9 P; p& s. P
) b' r b* z# K; V7 x; ^看不到。
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. C$ v% _2 d. y i( f- p/ K9 B. g"Even if you maybe put your knee on something and lean way over?" 3 x. R; R; K) z" ^
% Y c$ t9 |+ ?1 E3 C那麼拿個東西墊高，爬過去看一下？ + ~5 Z' d) d# X2 a; p H! j
1 m, J: j! E0 V }% a"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; ]" B2 ^3 `0 [4 A! ^4 O- N. B5 W喔，不是角度不好看不到，而是太暗了。 - _! h& E6 U9 p) ~
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"Dark?"
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太暗？
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9 g7 Q+ |# \% o: Z"Yes - the office light is off, and the only light I have is ; E# q* {9 G! g' P6 v
0 b0 }+ _0 C- y6 H& k6 p6 _5 I1 D5 Ucomingfrom the window." % W' l* j3 G& D3 k0 b& K4 d
( a2 ~9 @1 W% Y2 L0 E# }; D2 K是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 g/ d. h& |. F# R* P* g
: p. n) a& A6 f. a$ K7 G"Well, turn on the office light then."
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! K! l3 I: L8 b7 q0 \; l那麼把辨公室的電燈都打開啊。
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$ i" s+ _' \7 \"I can't."
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8 i9 B' D- b8 c, U k沒辦法。 & D# }8 M [2 E. p$ y. T
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"No? Why not?"
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5 J$ f: z; } L8 ~. |沒辨法？為什麼？
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"Because there's a power outage."
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; G/ t1 N) Y2 n* b因為停電啊!
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4 g3 g; c9 x; S) o2 O2 w# O"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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6 |5 |: Z6 L% ^3 V9 tyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 1 c# l. U7 Z5 c* F _# l
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike , s. b/ g0 ~, D
$ K8 I# I" ]+ Z5 T: tit was when you got it. Then take it back to the store youbought it from." , v* h0 g2 O3 Q' ]( u; j0 b! ]
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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' X% z1 t9 U7 v' u+ j9 b就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 n [6 x. A4 u- O- ^
6 h7 |: T0 m3 a"Really? Is it that bad?" - B6 Q9 D% i% R: w
& ?% Q" ~4 j- h: m9 b真的嗎？是它壞掉了嗎？
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" \* [8 J3 l: O/ m# r"Yes, I'm afraid it is."
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: h- k6 V% T7 L" T i. Y' L5 N是的，恐怕是這樣了的。 0 J. Q' D' D3 {/ K/ ?
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"Well, all right then, I suppose. What do I tell them?" 8 ^, f9 M3 [( A' u" b
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , S( V9 D. \+ }8 h- r0 d4 }
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"Tell them you're too stupid to own a computer."
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9 G( ?& u) g+ k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
