Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & ~+ ?! ? v2 U6 ?
! W/ ^4 r, b* q) u9 R) m"Ridge Hall computer assistant; may I help you?" ' s, }3 b8 y! J. R! [
' V/ K* A9 b# yRidge Hall 電腦公司你好!我可以為您服務嗎? % n. x3 c1 q$ K3 F: E: V
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ) l- ^: `3 u) ~+ B5 i4 e3 u/ ]0 H8 k# V
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"What sort of trouble?" 8 X7 J( }4 m" [- M0 K
9 {4 f5 K8 C* U* u* Z# U8 ^; d& Q您有什麼問題呢 ?
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+ X D+ ^' f# [0 V! j* C) P"Well, I was just typing along, and all of a sudden the words wentaway." & n5 ]& e. N: \, q2 H
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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6 l! }" W% n& v0 G2 v"They disappeared." % o; t$ Z3 q1 ?4 Y2 x3 C6 [3 i& L
4 \3 p! a; P! |1 |9 g w& Y它們都不見了。 1 |, ?6 s, D- j: Q, |% A* b E
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"Hmm. So what does your screen look like now?"
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4 ? B; b5 W& K. P嗯，現在你的螢幕看到什麼東西？ . k9 G* _+ d6 A* n5 U# V
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"Nothing."
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8 Y% w! j, F) c' R% f" J沒有任何東西。 + W5 K3 l& y9 x$ ^2 i2 I2 d
* M5 \& x6 d3 I+ W$ ], v"Nothing?"
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$ P4 y& b4 l7 g R7 { W4 @' v沒有任何東西？ 2 U# t5 r0 e; x
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 5 r( u0 y. f& \2 s# D, i7 e$ w
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 , i* ]* F2 Y7 v8 c- x/ P
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"How do I tell?"
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我要怎麼說明呢？ 6 U0 d) o- L6 Q9 G
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"Can you see the C: prompt on the screen?" : @8 u' o5 E7 H3 b( n' W
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你可以在螢幕上看到 C: 的提示符號嗎？ 3 y" f' w# Y5 ^4 s* w9 ]( J! R
% \- j% F# i$ `" `3 w"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " g7 M+ a& V0 C- x, }; s
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." + Y" R' l2 b" W% D& X n% R
9 [8 z# D: k# T& _% ^! L9 J螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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]! V( r; E8 T' K"Does your monitor have a power indicator?" 8 k; A0 p& r2 d5 A3 u8 k& {2 Z
" O. L' ?- J, y/ i9 C( s( X顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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: s- x& S- _+ ?) p6 A什麼是顯示器？
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& i* e! H! O" H5 x) }"It's the thing with the screen on it that looks like a TV. # h" x% l$ F K
# ?/ @0 m2 J% I2 s g0 O7 NDoes ithave a little light that tells you when it's on?" " x# b+ k. ]/ x! \' z
7 u! r) j, a1 r# B7 K/ Z3 I$ K就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 4 m; H+ b% ~# E {# x
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I don't know." & |- E. Y; \8 Z1 L& i. G4 w
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我不懂耶。
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5 {$ C1 Y' m7 P) i* q6 ]"Well, then look on the back of the monitor and find where 4 f& ]& x8 N T( d
% d7 ?4 Q6 f/ ^4 y. t# q3 F( g; Uthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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0 r5 ]1 g, y) r1 U0 l( c& C"....Yes, I think so." + Z8 E$ ^$ u+ P) p
% Q6 E5 n& Q6 e) [% H3 R) o8 N是，我想我看到了。 8 y& O$ ?% k! v% w
( y6 _6 f8 i; N"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 V" M: v( Y0 ]4 {& o7 S太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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1 A% N, U" U/ }/ U2 R"....Yes, it is." 2 I7 K% X( `6 C9 b1 c- s$ z& ~7 R2 C
* ~# H5 x5 d' H% P; M9 K! Q. _1 G有啊! 5 W" D) H4 i6 [' y
- u0 [: I" N J) H2 i"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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" ~ Y* T' \& S. c0 H( u( ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 @, `3 j3 h( D! Q
6 L( e! h. c" B' b0 z& x9 y9 D"No."
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& R; w( a& S- v沒有。
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"Well, there are. I need you to look back there again and find
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8 M. d$ m1 _( }# Vtheother cable." & X0 ^, x! x& w/ x' j$ I* a/ P, J
7 W) c. R6 Z0 n( G% d0 x( |$ a7 p就是了，我要你再到顯示器後面去找另一條電線。 " T: |8 V( H- ?+ B' x
% g9 g% [! M5 X2 ~5 X9 x: a: W6 p7 N5 }$ f"....Okay, here it is." ; X0 \6 @& f2 b
$ Q/ Y! z8 p NOK，找到了。 # A' @9 v+ Q" T _2 `4 S
F! D; a% P# d"Follow it for me, and tell me if it's plugged securely into
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' \ O( [7 ^; C) r) qtheback of your computer."
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! e1 p+ Z6 z- @再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." j' C& g# [7 q3 X' P
1 G/ D, ]/ t ?& x8 }, L) \: c6 {4 j( k9 O我搆不到。
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5 X: b6 {, a! N1 n8 E( J; x"Uh huh. Well, can you see if it is?" ; f0 G5 q1 F$ t* C1 n& J8 V0 r9 q
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嗯，那麼，你看得到嗎？
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( ~) F i- a0 n7 t* Z# c"No." ! `+ S" |+ i$ _6 @% [
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看不到。
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5 f% x- O3 G5 U9 \"Even if you maybe put your knee on something and lean way over?"
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- X1 a7 X2 N' L. p那麼拿個東西墊高，爬過去看一下？ : v4 U5 a: G0 Q( ]
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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& r" V/ Y) q$ }5 ^; x$ Z, r) ~喔，不是角度不好看不到，而是太暗了。 3 M/ V- f% O0 W5 R- [0 m
`3 J5 r. O! p" L2 K"Dark?"
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太暗？ . e3 s& z; Z6 w c3 W4 c8 ]. [
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"Yes - the office light is off, and the only light I have is
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. }4 k q! ~0 F2 U5 Q' o/ lcomingfrom the window." / I h. M) [: q: m3 o8 ?, Z) N. H
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * e8 D: K% C4 ~8 j/ {) D) m( j
; _; F; _0 [; g% v1 H/ e"Well, turn on the office light then."
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8 s% p9 [2 Q; i那麼把辨公室的電燈都打開啊。 + h' Y0 E% i3 U- N a
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"I can't." 8 N4 o0 m) r, {/ `! L, u; d+ H* w q% V
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沒辦法。 # j v" G* S. A
" E: U/ ^: X4 I- q( }"No? Why not?"
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& k' M* }# Y4 z9 p沒辨法？為什麼？
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& w( j( N1 X, U7 W% y# S/ i- Q"Because there's a power outage." 4 E3 } C$ _( ~) T; p
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因為停電啊!
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5 J: u9 z# J$ _/ n5 J"A power...... A power outage? Aha! Okay, we've got it licked now.
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* m: \" s2 t' a3 \" D+ j3 PDo you still have the boxes and manuals and packing stuff ! N" r' K- Q( l! y! O# d d
) t) C) ^/ y3 Hyourcomputer came in?" 5 l* d4 W) z' d: c S2 F
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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* C1 c5 {6 b7 d& D5 z, L0 i' D4 u電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : j. y* X, G3 m9 r3 ]5 ~5 r
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"Well, yes, I keep them in the closet." 6 |4 ^2 P) I# h6 c1 O) y
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嗯，是的，我已把它們收在櫃子裏。 ' ]4 p9 {* @1 g# H, v& |
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"Good! Go get them, and unplug your system and pack it up justlike - @$ k6 x6 R1 s5 \/ f% e
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it was when you got it. Then take it back to the store youbought it from."
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5 p& u8 o4 Y. Y" a8 b! D很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- p9 f3 |" A8 H& N4 r D/ j0 @7 g W就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . d% c( E; W2 |# r9 L" c- W
3 y" ` U7 X& ^$ C" ?+ o+ u"Really? Is it that bad?" - M9 e$ i* b, ^; J: ]; ~
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 2 m* ^6 { ?" Q* @9 U
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"Well, all right then, I suppose. What do I tell them?"
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' `2 f+ r) I8 p6 J$ R喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 K) K* O p5 m% F
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"Tell them you're too stupid to own a computer." ( \" M) C3 {( d& q( t9 x8 x+ b4 U- F
8 y9 X; i4 o% M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
