Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 S5 B1 q( s' k+ \4 H
" x' w, P" Q, O' ]9 j7 ?"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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- J6 _/ w; C, K"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 6 {7 r- W* {' l9 Z
8 i" |9 z2 Q# L0 ["What sort of trouble?" " T. ~4 l4 R- i9 G! O. G6 {: Q
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您有什麼問題呢 ? ^) z8 z, }4 {6 t m9 k: C
5 y7 Y' _/ x; y8 o( ]; ?"Well, I was just typing along, and all of a sudden the words wentaway."
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& I a) |8 l! L1 o! ?7 ?我剛剛自已在打字的時候，突然間所有的字都不見了。 ' }" |# ~ b7 X. Z
9 N+ i- P# `$ ]( y9 _2 A"Went away?"都不見了。 , @4 X, n9 D4 O; X0 Q0 U' V8 D
. J5 n- X0 Q! S"They disappeared." 7 ]( G( |) `: U" L2 I
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它們都不見了。 , f" @5 T; m/ M& K+ F
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"Hmm. So what does your screen look like now?" 7 w t' {5 {2 c
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嗯，現在你的螢幕看到什麼東西？
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; W8 W; }/ }/ C6 c, o1 V6 k"Nothing." + r( k1 @9 s( i% ]
3 p# @0 W' B1 ]3 a" J8 f! S. J沒有任何東西。 3 W- S2 c; I9 M. n
$ j- E0 u+ c6 M$ P7 g( X- a"Nothing?" 1 U3 N1 w: g+ b4 E3 i3 F* w+ m% A
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沒有任何東西？
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% f' [9 t' q5 T+ v9 B& `& v) o7 V"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 # I8 m. q4 h7 u
4 C7 @: P, D: ~' r"Are you still in WordPerfect, or did you get out?" ( |) W; Z8 `+ z! }9 W9 a7 s
; g3 Z8 J8 g# z1 u* W您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" & Y# V M3 V {- Q8 o1 m0 ~
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : t7 h l- L+ p2 _
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你可以在螢幕上看到 C: 的提示符號嗎？ & u3 Q, F g4 C8 Q
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"What's a sea-prompt?" # [% u' S& B# @9 m7 X
+ L1 C" X+ K! _什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 4 l+ {8 j* C% I1 q. ^8 i
; F1 ~' U' q2 H! N/ [0 n- b不管它了，你可以看到游標在螢幕上嗎？ 2 w1 Z! ^, N. ^ L) T
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"There isn't any cursor; I told you, it won't accept anything Itype."
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- L1 Y& Y( b) m5 Z h8 x; ^螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; q* Q! s" C# j( G
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"Does your monitor have a power indicator?" + [" [ F- ?( ?# s& E$ S" M
# ]. ^( L' t& g0 z& U# K顯示器上的電源指示燈有沒有亮？ 5 N& Q* p6 p' F4 I5 u, F
8 `/ v1 s) e( r1 G"What's a monitor?" : E( E- e& |: e) k
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什麼是顯示器？ , G1 `' l4 B, G$ o* t+ }
9 M: G. h% x* W8 A$ J8 K"It's the thing with the screen on it that looks like a TV.
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2 u# T) a W v1 U* eDoes ithave a little light that tells you when it's on?"
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# ?8 N ?2 ?7 k) A6 j* D% O就是那個看起像電視的螢幕， ! N" s0 A0 t4 y. N
& K2 W( l3 S1 Q2 f: E# M) J有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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# o A/ @" [1 Z"Well, then look on the back of the monitor and find where 9 }8 E. {! u+ j, j6 @$ [
5 W5 G4 a( ?+ _( \! o4 u5 K" Jthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 x$ A/ q w9 ~; e0 U
3 E! k- Y1 Q7 p2 j! ~"....Yes, I think so." 7 j% i5 m* H1 o
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是，我想我看到了。 0 t! z$ h2 ]9 y8 ~/ n1 f: s
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 P# d1 Z9 e8 U/ d+ Q$ B: X7 M' ^太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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$ e# \. S3 C8 u* A4 | ["When you were behind the monitor, did you notice that there were ( Y' C2 T f# w5 {6 G
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two cables plugged into the back of it, not just one?"
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. P6 G+ v3 |$ x& m' O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 # `' y; A6 x- Z9 w$ S! u
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"Well, there are. I need you to look back there again and find
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! s4 u' P1 W7 G4 ktheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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% ]' P) j1 e/ C"....Okay, here it is." 1 g& X2 q3 w1 T5 X$ j. Y5 q
0 }3 a: D3 u- \, Y: P0 \2 kOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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8 {( b) }6 e7 k3 v3 g% ctheback of your computer."
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" X$ [9 @; G1 v" ?再替我找下去，告訴我它有沒有確實插好在電腦後面。 , o$ U2 O& `- h1 ?
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"I can't reach."
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7 S; @6 c2 w; U% \) x) B我搆不到。 # |% Y3 y5 V" S9 w/ ]
$ y" Y& P% J' z- q"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 8 c2 c' M1 m* X8 B8 R
2 k4 u5 h: j! E; j, ]+ T7 X. k"No." $ y$ c, c' ~1 w
0 o' ?' i4 T2 u看不到。
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"Even if you maybe put your knee on something and lean way over?" ; ], ?1 i6 T6 X9 }
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那麼拿個東西墊高，爬過去看一下？ - l2 u+ ~, o; Z8 D+ j
# G! T9 [+ f& U' R5 c+ ]"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 j" N9 u4 K3 T& H+ }6 |# I
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喔，不是角度不好看不到，而是太暗了。 " [# a! x0 G0 G: ?) p3 I
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"Dark?" , `( b4 [ I! J4 p- `
: }2 }. C2 G& V! B% `5 P太暗？ % Z/ k5 \. v0 k% s
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"Yes - the office light is off, and the only light I have is % T/ g1 S/ u4 E7 d$ G
" D+ X8 G9 ^. m6 Icomingfrom the window."
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" Z- `: N; j. _/ e是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( y( l0 E( E, f H
: c$ [$ F0 n- l; d3 k"Well, turn on the office light then." I9 G# m+ P8 n
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那麼把辨公室的電燈都打開啊。 ! J7 M3 b$ B8 n% j
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"I can't."
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2 }9 m/ z- f2 E沒辦法。
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"No? Why not?"
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. K' M0 n$ E/ F. E# a沒辨法？為什麼？ / D0 J) z9 q' R! ]
! Z! u& v+ A$ D1 E& V"Because there's a power outage." 4 Y i; f$ `/ Q. G
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因為停電啊!
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$ ^3 g0 g& g* n# ], U"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" % s7 K" w$ _5 g
: n& d' e$ F; h9 x/ D- F9 m: y3 @停...停電？&#@!(& ，喔!OK，現在開始打包， $ _4 |5 M$ p2 X+ m8 ]
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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7 ]" W1 w, G' g# g; r( f) Z"Well, yes, I keep them in the closet."
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" R/ `) _4 \2 R. t7 h嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ' l+ r8 h9 ?6 X$ n8 s, i
: \ Y4 k0 |* Z2 eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 W7 S- A$ I" s6 Y, {. r
+ k6 `/ y0 z; S, t2 T1 G& |0 W就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 N' E+ {4 X4 O u% c
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"Really? Is it that bad?" B* f* G' [$ ^% h
/ B" Z E; l% L真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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1 f$ c) f; Y4 X$ E1 F0 E" `5 u+ J是的，恐怕是這樣了的。 ! o7 e4 x3 i( O* D
0 j! j, R# g' J. b5 \7 U( O; z* ]+ u"Well, all right then, I suppose. What do I tell them?" : [/ Q) c' Z0 b0 M5 n
9 f; l9 U' w% U8 w7 I, U% _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ Z* w0 v# Z7 V( M3 [* g"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
