Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! n; t! g9 t& I4 l( Q
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"Ridge Hall computer assistant; may I help you?"
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* J4 m) p0 K/ L+ U7 ~8 [Ridge Hall 電腦公司你好!我可以為您服務嗎? $ w) C1 q5 R5 `* ~' I5 t# c3 A
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"Yes, well, I'm having trouble with WordPerfect."
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0 K3 @6 M2 X+ r是的，我有WordPerfect的問題。 $ J) I; H8 k: T! N9 }! A7 Y0 n
$ P* B; }% V6 `& f! y+ g$ O9 \4 P"What sort of trouble?" $ a0 [3 s; z" I$ V9 D
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您有什麼問題呢 ?
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: m% w2 X% S; V5 n2 d: w( ^"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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+ G; H; ?' p; T* s/ B+ M; J"They disappeared." 6 r8 ^7 t# T; v; ^2 r
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它們都不見了。
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3 w5 B$ g- F8 U3 s" w2 W$ l0 a"Hmm. So what does your screen look like now?" , `$ x5 Z: z+ b% s: [5 o
# a1 t) v; G* O" u/ d- g" D# E嗯，現在你的螢幕看到什麼東西？
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0 @+ I( X1 n% b$ Q" U"Nothing."
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沒有任何東西。
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"Nothing?" 4 m+ J- j0 S2 d- M
8 w( M- e# |& E& @$ ]+ ?% y7 ?沒有任何東西？ : C. t0 I( v, z5 i5 C
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 e P. T$ d" i# ?8 J
9 C$ A* ` d) w9 r5 ~4 |# t您是否還在操作WordPerfect，還是以經離開了。 / [& {# y4 @" Q
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"How do I tell?" * V/ Z$ _# {. u& M0 `$ H% @( |4 G
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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1 `. C1 Z( H0 P) Q% w9 l$ \你可以在螢幕上看到 C: 的提示符號嗎？ 3 [9 O" Y) x3 B. j/ y: I) \
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"What's a sea-prompt?"
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1 \7 ^2 s) e k9 R: d6 C7 P) w什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 q# |% O; m" Z! b
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"Never mind. Can you move the cursor around on the screen?"
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. J& Y, @( C8 c3 N5 v1 S不管它了，你可以看到游標在螢幕上嗎？ ( L) h. c9 R9 q. n; x
/ L& p1 X m. U"There isn't any cursor; I told you, it won't accept anything Itype."
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) p, K. B( E; Z) y& j螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 0 h( M: v% L9 }- \, v
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顯示器上的電源指示燈有沒有亮？
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5 \+ p1 D6 E/ o9 l"What's a monitor?" . d2 s6 Q0 E$ U. {: R. [
: Z4 T* s$ U2 ~; o2 i- _4 ?! ]* t什麼是顯示器？ ' V7 I/ w) W& k* ?+ M! E8 N
6 n% v* R8 q5 K"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ + P- |: r2 w2 U3 K0 @
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I don't know."
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我不懂耶。 2 s, m' {' d3 F$ K) Z
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"Well, then look on the back of the monitor and find where 6 J Q5 R: s# V; H% h
" \; a! z7 \% P0 Q1 bthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : L$ C; E' n* z* A* p
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"....Yes, I think so." 9 x, e7 w b1 E+ I' ]- r
0 B7 U4 i% ~7 Q) O F# C2 G是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 B: i" }! X; j- u/ O
. Z/ i6 Z7 X! B& P- n" D* w太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( I/ ^% Y, ^7 |4 q. ~
8 R- U2 P5 [7 V"....Yes, it is." _+ k' B7 S2 i( l" C/ F: r
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有啊!
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2 y! r+ d4 o0 |0 y"When you were behind the monitor, did you notice that there were
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) p! T$ e$ o5 t. V+ J8 b1 `) ktwo cables plugged into the back of it, not just one?"
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' x* h; _: D8 x: J: U1 ^你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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j1 d' u4 u; {+ W5 M: o4 i" E"No."
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8 O4 E1 z9 x) P" w! @% ? ?8 ]/ u6 b沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 1 t j# v# d- o+ f% ^$ A1 W6 F
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into & M4 G' m- A- W& @
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theback of your computer." / N2 T8 G* T, [7 { X8 |; \; M+ ]
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 / [. R$ | S( H |; J$ W
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ; E# ^/ e% K$ M( R
?; g) l$ O3 W% z& k, Q% S0 u"No."
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$ w$ {) \, x$ s- |' ~( \看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ : F" L3 c( A2 ^/ c, ~' I& E. {/ f
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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8 Y: V) I; q9 l- o; E9 M* _"Dark?" " k- d3 O9 l' b( P
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太暗？ / V1 M9 _, p z2 _
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"Yes - the office light is off, and the only light I have is 1 f+ i, a4 H& O# U
6 i' H q( c: ], N H$ o# ^$ Vcomingfrom the window." 3 J. n# j; k7 z7 H
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ u5 i2 h* m6 S" m; L"Well, turn on the office light then." 7 S) y0 f* e9 z! O! V3 N8 }# h6 s$ b
( j0 h2 E% y8 |. o1 g# E7 l那麼把辨公室的電燈都打開啊。
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"I can't."
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, w$ Z& }: S* z沒辦法。
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"No? Why not?" 3 t+ q% U$ b+ }0 l, {8 R
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沒辨法？為什麼？
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. `' `: ?0 e( Q# [* W"Because there's a power outage."
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因為停電啊! + V7 x- R! i0 L, W" W
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"A power...... A power outage? Aha! Okay, we've got it licked now. ! D* Z2 G' P Y8 G, x/ Q: o$ X
! w2 x5 M6 h5 ^' L3 \2 |Do you still have the boxes and manuals and packing stuff
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) u7 M* a1 S4 p( p5 [3 Y$ ayourcomputer came in?" ! r9 s9 ?% `, k
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 1 e" a1 a2 s& M& r$ h) p' h/ }6 h* B
* S% ` Y* x% l" i) |1 ^, G嗯，是的，我已把它們收在櫃子裏。 * n+ `; O$ E' f) @7 d& g! B
" E9 r' U5 _; @"Good! Go get them, and unplug your system and pack it up justlike 5 a& {! E. y/ D5 G2 k& M
5 `0 m! _6 g5 M4 o" `% {it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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3 e, E- b+ l* }7 \"Really? Is it that bad?"
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# P! R/ t% d: M) t# |# Z* ^ k7 e真的嗎？是它壞掉了嗎？
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. @. `5 T! {% @1 t$ j$ O8 _" U3 x"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 0 f+ O) r0 ^4 E$ `6 k6 K
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + M! D. u0 V/ H! ^/ g& o V
- o- R% Q; N, ?# [& l, E- c"Tell them you're too stupid to own a computer." ) R3 P6 p: h, P1 g- q' G6 j2 K# n! r
/ `& D* |, _- H5 `9 M! L9 k: n, y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
