Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . r$ A" C+ g) m: x5 ^: k) \% F
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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7 C6 H [$ L ?7 b1 q4 @"Yes, well, I'm having trouble with WordPerfect." 9 f2 |. O( {2 u1 x6 v: `3 C7 f5 S" i
1 \" Q' `$ ?7 X; w是的，我有WordPerfect的問題。 ! c& d' u: [3 }1 ^. F5 V0 h
9 O& B3 T3 I/ q"What sort of trouble?"
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$ P: o( x. Q8 C您有什麼問題呢 ?
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! i- l, ~' U5 J, l" O"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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9 Y5 E5 W! Z5 n" j3 \# e7 \# H. a"Went away?"都不見了。
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5 p) T2 e+ @' d$ ]"They disappeared." 9 P2 }! }6 w7 x" F) D" f8 F
. U/ N( p0 x/ ?" B N+ I它們都不見了。
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" x9 L. \; p- U2 B. s9 V' A) x"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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- q" R, _$ Q$ Z" J6 ]"Nothing." 9 N; f; @) v" H, p/ s4 z6 y
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沒有任何東西。 @2 c4 j1 C: |% i7 P3 G0 f1 g
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"Nothing?"
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) r* s* \/ i! {沒有任何東西？
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/ N1 i1 k @- Q9 Q6 Y8 ]- ["It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 & i" K- g( _3 }1 Y! d' P% n% y6 p
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"Are you still in WordPerfect, or did you get out?" ( d, }! V7 w3 N9 k ?5 d
+ `6 p, f$ G2 R4 ?8 C您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ; O; y- ]$ k* r, M. ^
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我要怎麼說明呢？ + K9 m# N9 t1 |4 d* ~
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"Can you see the C: prompt on the screen?" / _) c# p* r8 e/ I4 t) V$ n
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你可以在螢幕上看到 C: 的提示符號嗎？ 8 t! h/ Z6 f: K' J1 t
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 a5 u. x& j- y$ [
! E) ~! E P6 M) Z$ X( b$ o" _"Never mind. Can you move the cursor around on the screen?" & t) y! \! v V2 U& q
) x/ T# Q: ?7 L1 c$ W1 E不管它了，你可以看到游標在螢幕上嗎？ ) i. A, j0 K0 b' Y) v
/ f- V9 I( q! G"There isn't any cursor; I told you, it won't accept anything Itype."
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9 D4 g8 ` D, @+ n% ?, ]7 Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 t/ W, R8 I7 h8 Y* l2 u, S: l
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"Does your monitor have a power indicator?" $ o, O t( ?2 s2 z* \
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 7 h! N1 ], j h
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 1 E! j/ L5 v( G4 D
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Does ithave a little light that tells you when it's on?"
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5 c3 w `/ V: W! T' k就是那個看起像電視的螢幕， - ?& X5 n. b4 {5 L
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有沒有一個小光點告訴你它是開著的？ + E0 c3 Y. \2 M/ I4 ~2 V, Z! V* [2 t
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I don't know." 5 y% i: z! G4 _7 w3 l2 B
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我不懂耶。 - y9 e. r# t. S( P3 J
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"Well, then look on the back of the monitor and find where 3 V4 M; @' V1 M+ j6 P
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the powercord goes into it. Can you see that?" ) W4 t+ G4 q: o* n* t
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 S8 J% T. T8 V. s) }; |; z
! }5 R# F5 H' y3 T"....Yes, I think so." ! Y" k- N8 i; p( D0 ?
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." I6 M4 N7 |4 _
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有啊! * J- p* }4 |2 E0 U' J' ?) r
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 S& w3 ?) ~' l"No." 5 {4 v3 m* C! \5 N
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沒有。 : \9 S! X d5 m& k
( x, A* R+ p9 T: a6 w# k"Well, there are. I need you to look back there again and find
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theother cable." & v3 a$ C7 Z: K( \* ]
6 O, `# ?( p0 |: I1 u就是了，我要你再到顯示器後面去找另一條電線。 : ^- Z# N6 n3 T! z, a1 }2 [- u% p
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"....Okay, here it is."
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+ q9 e9 z, \8 U p0 q( o9 I3 {" z. ^OK，找到了。 , E3 p/ H8 G' {0 F
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"Follow it for me, and tell me if it's plugged securely into 5 K' C/ w+ z& H6 e7 x
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theback of your computer." - }8 r6 G0 ~3 K
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 : J; o% N- j( E7 O/ h
" W0 A8 W' h+ P"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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5 q8 {2 Z* \& l$ v' [3 i嗯，那麼，你看得到嗎？ 5 V, P. H" }1 ^* x5 h
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"No."
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; f( Z3 N) M, g$ F看不到。 5 G* H5 |( | W$ }
- X# t/ M7 f2 E/ b"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 6 ?. K' a( t8 r- ?. Q6 T9 k
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; m7 G: L" x9 e0 w
' t. \9 n, T! m0 p( g& d$ S喔，不是角度不好看不到，而是太暗了。 7 Y. K! h" D8 s7 P0 \+ D
( N9 c6 Y! b' p5 [* P2 f( O"Dark?"
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% k( U# Q+ d% d) Q/ L"Yes - the office light is off, and the only light I have is U6 ?1 `8 {) C
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) \2 ^+ V9 e+ L- ]* k
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"Well, turn on the office light then." # a. j) V+ _ ^; P$ \
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那麼把辨公室的電燈都打開啊。 5 _) f6 M" `* m& S
% V4 j$ c% i! o6 _. R" H4 \0 I"I can't." % i/ E3 ]/ t0 U8 A1 Y
/ ]* g% Z) L- a: n) m3 s& M; {) j沒辦法。
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$ [1 Y7 ^+ r! P% E8 T# X"No? Why not?"
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沒辨法？為什麼？
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+ N% L/ L+ V& n"Because there's a power outage."
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2 }8 ^6 C7 }" S v( {& O7 M! T因為停電啊!
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- D; a% u0 e$ [! B+ n; Q/ Z# ["A power...... A power outage? Aha! Okay, we've got it licked now.
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/ C" |+ Q3 v* YDo you still have the boxes and manuals and packing stuff & ^6 T; O- V8 G% Q, ?4 B5 u6 J# ]
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yourcomputer came in?" 1 f) |6 h& K# v( D/ ]7 k2 B
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停...停電？&#@!(& ，喔!OK，現在開始打包， / s/ K1 }. }7 o& ]& z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# r3 s- }! D( n"Well, yes, I keep them in the closet." 4 n8 U( t5 n" S) `* S4 l3 j
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嗯，是的，我已把它們收在櫃子裏。 / k1 W e& l/ F4 |+ \5 P
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"Good! Go get them, and unplug your system and pack it up justlike
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9 W1 \0 n7 a) Jit was when you got it. Then take it back to the store youbought it from." $ v( q, `, P* A5 X/ a# m) t
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. V5 \9 h6 [4 m就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 s9 Y8 i5 w! f& `/ q/ g |7 ]7 ~/ Y
3 a9 I& U/ ?# f; N7 ]( z"Really? Is it that bad?" ! V P! Q7 q! N8 D# p. u9 o- [ r
- o' V/ n7 h1 L, @. h+ v) U真的嗎？是它壞掉了嗎？
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: H1 H& u; \; p: a! |4 c, t0 i"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 , \, Q7 ]9 H9 T' l& a7 ^2 l$ I8 ]
0 \3 G, d9 g' `& ^ W# i- P"Well, all right then, I suppose. What do I tell them?" ( |% a5 U% D$ m. I; D# u+ }! L
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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# S5 r, E. j; Y2 y' r+ ?1 Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
