Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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3 s7 G2 ?! x. K; n3 q' Q% XRidge Hall 電腦公司你好!我可以為您服務嗎?
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; ~5 A C4 q' H9 }- N"Yes, well, I'm having trouble with WordPerfect." # P% A( n8 [4 e: O1 l- R
A3 P! D& Z! Y9 ?# T是的，我有WordPerfect的問題。
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"What sort of trouble?"
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( C0 b) t t6 w8 t! h, ?您有什麼問題呢 ? ; l$ W0 D) A% i, {: e# x# x, i% K
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"Well, I was just typing along, and all of a sudden the words wentaway."
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]6 U$ m8 ]' x+ h我剛剛自已在打字的時候，突然間所有的字都不見了。 h* ?9 z4 N3 o+ V! b# G( d
" Y) N& E3 {$ S8 ~! e"Went away?"都不見了。
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"They disappeared." % L- [& M2 ^ c8 N
3 i. v1 @5 B9 E- H6 j它們都不見了。 + i" d/ \% @' Y( P
5 x0 I# S. p+ |1 h( |9 |"Hmm. So what does your screen look like now?" 4 r% E3 S1 X$ X
" P+ x0 Q( @: q( C5 g+ M嗯，現在你的螢幕看到什麼東西？ , m% G3 u, ~4 L, r- [
6 W2 d( W/ F* p8 ]0 Q; E"Nothing."
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, Q8 i1 A" j& T$ p沒有任何東西。 1 u) x G! m; s
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"Nothing?"
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8 ]+ F* z+ w/ f& A6 D9 J0 }/ W1 ?4 |沒有任何東西？ 1 S8 V) J( a; h$ Z4 N
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"It's blank; it won't accept anything when I type." * S; w# V5 j" A. y! F* ]
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 6 d! k& I6 ~/ l5 y
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 2 n/ ^3 o' G/ _) L
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我要怎麼說明呢？ ! k9 f) y# I+ ]. b; H
7 A( |, r: @6 H' J! e' X, m$ p"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 O; A/ M5 K, b9 g5 D9 N2 R# N
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"What's a sea-prompt?" 8 z) ~2 X8 W5 h; v" Y- u
4 i* O9 ]5 b4 p- w什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" , J6 L7 E+ h7 z" p2 i! y3 ^- P
+ x5 U* x C% A不管它了，你可以看到游標在螢幕上嗎？ * F0 ~& c7 X# ]' A8 @* ^) ^
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"There isn't any cursor; I told you, it won't accept anything Itype." ' \, z9 _; M% R7 R# V
# q7 `& ^* u8 _4 `/ ?+ z- t- P螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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. l9 N6 l8 M9 J( k h"Does your monitor have a power indicator?"
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+ }" b1 b/ M3 X" x F* r: O* n顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" : A( O9 l( E6 }. g0 Y! X0 m/ {% R
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什麼是顯示器？
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- g$ F; v& D0 i+ j% P"It's the thing with the screen on it that looks like a TV. 1 e: h; I/ F' j) i+ l4 j- @/ u
3 V+ i7 f" K5 r) @+ d# C' MDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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7 _% j$ B! |# u0 A# ?; h- {有沒有一個小光點告訴你它是開著的？
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I don't know."
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5 a8 n0 G+ o$ L; B我不懂耶。 % P2 _5 u# ~! E) x+ Z
8 {: g& v- `2 C& n: _0 Z"Well, then look on the back of the monitor and find where
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$ b. T5 S! Q& _$ k4 H, ]0 u, S! N! z0 Othe powercord goes into it. Can you see that?" . z* t4 D, r9 q
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . P( D: p- {! T
; b# j. J$ B2 A+ l"....Yes, I think so."
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; A3 x" P9 E- Q9 m# m是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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" _: y1 t8 P! z# }! m太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 l# x) C6 J% O' m
0 K' c' M* |0 K9 ]9 ^" @0 D6 h0 V"....Yes, it is."
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9 T0 A+ w- j7 a- N, ?4 x* M有啊! / k# ^2 ?0 }- Z, z
2 N: P) P' _6 M* }+ l+ H"When you were behind the monitor, did you notice that there were 5 G7 @; ~" {6 @2 _; ]
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two cables plugged into the back of it, not just one?" 7 R3 K& [& j* q6 }- d
9 r( ~% ~/ N: q: g; M1 `你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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- R, J! w* f* p) ]. ~5 L"Well, there are. I need you to look back there again and find ]* r- Z* J) O8 ^
: v3 z+ x" }: `theother cable."
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& q5 X. X( x. L+ e就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 6 c/ \& C) o, ^/ U
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OK，找到了。 ( `0 b1 x; h' k c7 j ^7 f$ R
2 y' T+ S/ k% G1 W/ Y" c3 P& R( q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 + x4 h5 n* J; k
- |& c* c2 Q( t"I can't reach." 2 B! Q4 Y$ G ]$ T; a8 p5 k" j
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我搆不到。
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& x; p. g* O; M1 W4 P" C"Uh huh. Well, can you see if it is?" , b) C; R$ K# L
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嗯，那麼，你看得到嗎？
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"No." + u! I2 I8 S9 i& w1 U4 _7 Y+ g [, {
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 5 \+ r/ [. j3 T
' v1 t1 r* U& d k* \7 ] a! l"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 4 Q( s/ V4 S: t) H4 s' Z- j* O
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"Dark?" 2 l2 z9 F. ~( e' C6 i% d8 [$ i8 p) k
: [. z1 M0 M' f+ z太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." , X% S" q: c. u
! p2 `& H) h3 E. q/ j是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : ^, A% Y; R) B' F
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那麼把辨公室的電燈都打開啊。
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+ @" K! x0 G2 a; a' e"I can't."
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* f- l+ _9 n# }) b* v% T5 E# K; `沒辦法。 % X$ l& Y+ ^9 \2 y7 {- L9 |1 @
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"No? Why not?" ; e& a+ R: ]* c& @
4 ^. ?9 }0 z+ @沒辨法？為什麼？ 8 F& {9 B+ [. M. U( }! a, }( Z* N
: p3 V1 p; f/ Y- B3 m" g. @"Because there's a power outage." ! K5 i' X- O- O- M9 V) ^
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因為停電啊!
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]$ A& @# {3 r" `"A power...... A power outage? Aha! Okay, we've got it licked now. ! }( C) C0 u0 Y$ _
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Do you still have the boxes and manuals and packing stuff 1 S! \. m- F/ o8 f) @5 T
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yourcomputer came in?" 3 [/ `! L* G- h s1 I
1 p: v" {! j$ q停...停電？&#@!(& ，喔!OK，現在開始打包， % i2 ~5 a) F) I1 H9 b* t
- A" N3 h" X% Q1 p0 F) g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) N8 z l" N' W1 b
4 M9 K5 G) w/ z"Well, yes, I keep them in the closet." ; ~0 a' z( x! k* ~$ B
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嗯，是的，我已把它們收在櫃子裏。 , ^; @( f' q9 R4 Y! v) a
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"Good! Go get them, and unplug your system and pack it up justlike
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5 L' D( d: V( b+ S; eit was when you got it. Then take it back to the store youbought it from." 2 T4 o5 @- O4 A' V: {& h) C: g" q
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 f" {: u: c. U8 |1 A- S
& M: a( ~: I; a" M; j9 d! i0 V$ i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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4 h" t! Z' y; Q- n, R& L. \真的嗎？是它壞掉了嗎？ 2 K% h, s7 ~3 H3 h5 }
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"Yes, I'm afraid it is." ! a) q) R6 A5 a6 C
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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3 p j; K2 z/ [( r5 {喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ) q% [2 Q: }/ m; l- {
2 E* J+ l y6 T( }: }就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
