Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - Y4 R9 F0 d' T3 z
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"Ridge Hall computer assistant; may I help you?"
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$ n( Y+ m4 J+ q' G: s4 s2 ZRidge Hall 電腦公司你好!我可以為您服務嗎? 2 i4 _. `$ U2 N4 c. H3 J7 V+ o0 H
% R! U; b+ H4 ^) o"Yes, well, I'm having trouble with WordPerfect." ( }5 ~$ N: w$ ?
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 l1 S( S7 a) v9 @ P1 w1 [0 ?
8 O: P3 g& `2 I3 D您有什麼問題呢 ? ; V# `8 V9 Q8 c1 @4 M) K
4 z4 R" `3 G) W& j- X! Q& h"Well, I was just typing along, and all of a sudden the words wentaway." + [& o2 F; u9 K! r
2 w" M* j- ~/ N7 S我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." 5 {# U9 ^: J7 z1 Y4 h
5 L7 s* I7 b0 t; S W6 |它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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0 P2 \9 H7 |: d$ A) L9 L"Nothing." 7 _# g( A! ^: G6 ^
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沒有任何東西。 6 T3 f8 b% n( P
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"Nothing?"
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) t) G4 c6 q C3 X' _ K沒有任何東西？
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"It's blank; it won't accept anything when I type." : d% [- x: Y$ w
0 U1 X& N* ?& ^; j螢幕是全黑的，我打的字它都沒反應。 0 w. n1 C. J: }/ r5 l. z8 H4 R
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"Are you still in WordPerfect, or did you get out?" - N" H! m: w7 Z5 \7 r3 U$ x* B
. g9 e" N! T2 w+ d您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" , }0 `3 {' }% m" _" i: t4 o' ]
9 r' Z' G5 v. p# `2 ^0 t; E我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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1 O& n8 g" y" X- u% b4 W你可以在螢幕上看到 C: 的提示符號嗎？ 3 U2 j* u6 L y+ I# u" m
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"What's a sea-prompt?"
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, j: F9 I$ P/ K- o \0 N什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # P W& W' l# v" J, k
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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. [. t" \ g% K, Z: g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ! w8 _7 @2 I- I8 {& U+ E
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顯示器上的電源指示燈有沒有亮？ ! v$ v/ @( X O" t5 {# |
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"What's a monitor?" 9 l# Z; V* P7 Y% _ C R, [
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 3 T7 T* J" i) x
+ L, M3 K5 w: i7 D9 L) {9 i5 zDoes ithave a little light that tells you when it's on?" " T) {7 s1 p; F# h& a& K2 n
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就是那個看起像電視的螢幕， & e; ^' r2 X$ t8 P) Z7 N
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有沒有一個小光點告訴你它是開著的？ * ^) N* y) A4 ^; i+ Q ^) H
' J+ [/ n& w. LI don't know." 9 x# V" U$ p7 {0 c3 e2 J8 v
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我不懂耶。 2 K9 l/ e8 O1 s
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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7 o5 O( P$ r5 e) `# d那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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% F i. h$ R- t9 L$ U"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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- l2 [4 l' ?+ `4 I+ C"....Yes, it is."
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& x: ?7 Y, e5 z+ f, b有啊!
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"When you were behind the monitor, did you notice that there were
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4 o! j6 v! N7 c+ g) L3 rtwo cables plugged into the back of it, not just one?" $ g6 T; N' o! a/ }
' Z+ e( A/ Q$ a+ l你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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% J' g. z( s$ a/ ["No."
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0 h5 B% X7 ^6 v9 q' k4 t- g2 N* o沒有。 `5 ~6 U% e8 X! _/ W, l
' ^' V& W) ~: ~$ W2 J- @"Well, there are. I need you to look back there again and find / P6 @ v) q' f0 M% d
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theother cable." 8 \4 o/ {8 i, h8 l$ Q/ n0 D5 Q5 R. v+ e
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就是了，我要你再到顯示器後面去找另一條電線。
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! \& Y- N+ R1 n0 G7 R"....Okay, here it is."
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OK，找到了。 * H* y8 {' s$ {. c7 z
% ~6 R/ A. E4 X1 j( N# \0 [" l: O"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." # O q5 H/ c8 t
! b3 Q3 J$ A, E% g* Z" m7 @再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 [7 \+ I6 Z- Z% G0 b4 E+ R
6 i' v. _+ t) R% q"I can't reach."
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' u9 i' B2 j( X O( s我搆不到。
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" d( H; g& d2 Z' P"Uh huh. Well, can you see if it is?" / S0 Q! A3 Z/ M
5 z0 r) d S; }$ w) J' W嗯，那麼，你看得到嗎？ 7 Z; H% M/ ?: n e6 _) H1 J
( O) ^9 q7 Y% _+ h" e: M4 S"No."
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' q" G4 ]7 K: t4 Q. S0 K5 }0 b2 \! G看不到。
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. f5 E1 C P" J7 g"Even if you maybe put your knee on something and lean way over?"
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9 {; F. Q3 B8 j2 k3 t那麼拿個東西墊高，爬過去看一下？ : X+ a# L. E/ r6 c
6 b+ [: l/ {) o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; ?2 ?9 D3 N: u2 @喔，不是角度不好看不到，而是太暗了。 3 N8 v1 |4 w# E b8 R7 q# ~0 r
" ?/ `# w1 s+ u8 F7 f" ~. v. O8 o"Dark?"
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太暗？ 9 }6 b' x3 R! v' Q+ o" z
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"Yes - the office light is off, and the only light I have is
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, r7 y: J- R2 Y: P. {comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* \1 K2 h D1 H"Well, turn on the office light then."
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/ i8 Q) ^2 G2 c9 z# ]. x8 M那麼把辨公室的電燈都打開啊。
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8 U0 c' K0 ~3 ]9 p6 ^"I can't." 7 g7 d- p9 R9 H
- n- }* ]; R4 B4 e: s7 t0 r! v; f& `; ^沒辦法。
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"No? Why not?"
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Z7 V. _5 q4 w' Z沒辨法？為什麼？ % a! E" M) a9 j* B
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"Because there's a power outage." * R! U6 i$ r0 K% B( _" C3 G. G
: ~3 h. b1 b3 O' g9 W+ Y8 h& c; T因為停電啊!
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* C9 u9 a1 m1 ~ E- @) r"A power...... A power outage? Aha! Okay, we've got it licked now. I( x2 h! }& {- K. v$ S
! |( ~8 T, ^6 w' WDo you still have the boxes and manuals and packing stuff
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* a" N, _ k t' ]7 t( c9 ?yourcomputer came in?" % g6 M4 z0 A2 y! P3 p' @3 F
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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* U h" F% z) g2 j3 h電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# M \, H: j D0 Y2 A+ ~! C"Well, yes, I keep them in the closet." 5 W; f% H7 O1 U
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嗯，是的，我已把它們收在櫃子裏。 0 A4 z$ p/ ]4 a) f. V1 N
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"Good! Go get them, and unplug your system and pack it up justlike
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, t0 a+ {( Y6 P9 ?/ K+ |it was when you got it. Then take it back to the store youbought it from." - S2 \, _ i; A7 K, N- g- }
7 N. t% a! W/ V& F! f i很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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/ C O2 U2 Q. k$ o- ?"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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# @ W! P6 h9 | }. E"Yes, I'm afraid it is."
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$ X2 N$ L W6 Z9 Z* K是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ t! z: W% x# |2 L+ s O8 ~
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"Tell them you're too stupid to own a computer." 8 k1 {* ^$ I c- U
\# e8 y, r" F/ X就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
