Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 C9 Q( ~! ^+ D! q4 [+ Q
" u$ L4 \$ c. t2 k( u"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ( E4 t$ H" I- I: `: K, Q
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"Yes, well, I'm having trouble with WordPerfect." 8 `( w, p! G8 i
2 d- F" {9 u+ S4 ?( ~" q/ i是的，我有WordPerfect的問題。 + f7 K5 h2 i7 \- m8 ]( B# X: X
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"What sort of trouble?" $ h2 ^: Y3 w& l8 {/ u
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." * @1 }# a K" v7 `: _1 r
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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8 H8 T. ~+ ?; M5 e6 ?/ ~' Q6 \"Went away?"都不見了。
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. y Y! ^1 j% O! V( G8 _6 g9 h"They disappeared." ' I' w4 j8 j3 i
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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# Y1 n8 J# P1 V9 o6 \& A/ }嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 4 D% w0 Z5 p: m+ J2 g. f2 E
+ y$ v7 e& X6 n" W& ["Nothing?"
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Z# O" d5 q ^+ e沒有任何東西？ 5 @4 T& w* Y2 P- u
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 - s9 s5 i1 u/ t2 I( j
n; {; i- B5 V4 m, s, e2 D. W"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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1 _$ v; H) g/ W"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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+ @, C1 q* C3 \$ i% s"What's a sea-prompt?"
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4 N9 }5 U$ D9 i什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ . B9 G9 p. [- O- X
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"There isn't any cursor; I told you, it won't accept anything Itype."
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! Z! V7 @3 ^* V) x螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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6 E E H4 K* A6 B: W8 `( G; h顯示器上的電源指示燈有沒有亮？ 8 U D3 `3 Z. A3 g% d$ \
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"What's a monitor?" 0 E1 s0 Q. n' k+ f6 `) L* c' G
/ T" `9 s* m$ T" _7 k; a2 h, W什麼是顯示器？ ; ?, W5 ^5 W* K: f9 J9 o, F8 b
, v1 l4 H4 Z0 B& d"It's the thing with the screen on it that looks like a TV.
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& c! S6 M. b4 S* c% G Z: W: Y9 {/ }Does ithave a little light that tells you when it's on?" # q/ b1 s0 r0 J# H8 g; t' x4 a" i
' S, i3 } t; L" p, z; q& U就是那個看起像電視的螢幕， 3 L& E0 J5 m/ S: r
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有沒有一個小光點告訴你它是開著的？
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0 z& f3 z1 A6 v5 dI don't know." 8 _; B& |1 N2 i$ N% L) p! K/ G
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我不懂耶。
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"Well, then look on the back of the monitor and find where 8 S/ R X9 R6 \' ^
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the powercord goes into it. Can you see that?" / m& g: v( z# ?5 M: V! V+ A
3 L7 I0 @5 ]( s& g9 k& d, \那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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( D3 m, c5 o9 c* A- m' v6 W- n"....Yes, I think so."
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& o# n/ I; C$ [# E8 y是，我想我看到了。 t$ {9 Q* T3 [" w
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " m; q/ P3 R4 N2 S x) O. f# j' N9 ~
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 4 S( O" P% `) k9 z: y
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"....Yes, it is."
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1 _+ `1 l9 G0 n: i有啊! 6 I, x6 A( M7 N, @! D* L, F
8 w8 Y8 B6 j0 A) \4 Z* F- v"When you were behind the monitor, did you notice that there were
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8 c% d# k! }9 C0 c3 s$ E( `! Otwo cables plugged into the back of it, not just one?"
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8 x: ~1 z8 A4 x$ O2 B. s. P你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 w+ p# l2 X$ q& h) Y
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"No." 3 j& }, y. x. @& K" X4 v: G
, _9 Y! j) |( X沒有。
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"Well, there are. I need you to look back there again and find 0 d; c7 B+ h' f1 J; C8 t, U
: L7 G0 k' e. t- T% itheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 5 k4 C$ D5 ~3 ~
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OK，找到了。
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O0 L# B; o* G"Follow it for me, and tell me if it's plugged securely into
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5 d4 p6 v- |, ~- X& n( wtheback of your computer." [* G2 i& L4 U+ O/ p
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % c* I7 q+ F5 M! s+ w' X" }8 v0 f
( O. r; K( S# y. I"I can't reach." $ n9 f$ W- i H* L8 J) [
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我搆不到。
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# N1 Y# Z+ F) P; T5 a1 r* w"Uh huh. Well, can you see if it is?"
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9 q- E& ?6 U6 L* G2 u嗯，那麼，你看得到嗎？ 5 r6 P, d5 J% U2 D
8 x& t' p( B8 r p- U! X5 @0 {"No." 0 u! M9 Y1 S) n3 u! {- a
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看不到。 7 E/ Y) h" `4 A. E7 K: e
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"Even if you maybe put your knee on something and lean way over?" 2 N; \( [+ d# Q# N3 I1 H6 v, G
4 _) B3 q7 M; K) m, A/ x7 Z那麼拿個東西墊高，爬過去看一下？ " z/ q6 n$ n" p0 ?5 m+ C
- a- k% ~4 _6 [, v; e"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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5 n: W" e! F; K0 p. y2 _喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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! x. c2 q3 l5 R"Yes - the office light is off, and the only light I have is
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3 v# R. i8 @6 g) t5 j4 m4 ycomingfrom the window."
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; d0 K4 A( r! ] j是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 S+ w( m2 c6 H$ A$ ?4 k
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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4 I' n0 O6 u' g, {. M3 z7 ^, D"I can't." + r: ?3 _( m, T7 A5 E
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沒辦法。 5 l' ]* Z) r9 g/ `
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." * _3 h) D5 z: b% g. m8 u' D) {
; R& w, ^% {) B1 t. `$ P- w# t& D/ ~" n因為停電啊! ' y* V( P: q+ z
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"A power...... A power outage? Aha! Okay, we've got it licked now. & Q/ U3 I/ {- c! j5 E
7 }% ~! W a# L6 K0 Z SDo you still have the boxes and manuals and packing stuff ' ]- p; n( j/ c R( W% Q3 y( d
: ~, S) ?7 j% o& C3 oyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， & Q2 U! [1 j& x
% ~% }( } ^( s& x& l( b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 % k7 w3 S/ ~' G1 C7 u
' _* J2 ]- ] c$ I. W"Good! Go get them, and unplug your system and pack it up justlike ' E1 z3 i) ^, H
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it was when you got it. Then take it back to the store youbought it from." : ?' g, L; _4 i8 @) g( X# n9 I
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , n5 k. c8 [! s0 J" [' V4 ?! x4 k5 M
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 D& x. E1 X* x( Y4 v
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ - W2 D* ^- E' x- v: A$ Z
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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. O+ T: l5 U/ p+ G"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 r! |: i6 h' b$ S3 s% i. J2 Q' Z
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
