Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 y$ w( ~8 `) Y( q
3 D; ~! a# {5 L. Q"Ridge Hall computer assistant; may I help you?"
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. _+ N* x) }' D8 B6 \ _; h. mRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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5 e" \6 Y. s; Z" F' D您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." " P0 J2 v; R' c; u1 F: Q4 L
- t, c5 d8 L2 e( g我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 3 v& p8 l7 j6 j5 E5 f
, u6 u& h# U Y"They disappeared."
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它們都不見了。 & a0 Y) R. I s6 V2 \- y
1 d( g6 R) y* {" ?"Hmm. So what does your screen look like now?" ( L2 c% n& y9 k' I( y j+ ]4 L; _
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嗯，現在你的螢幕看到什麼東西？ % J6 v3 y2 s1 y- r% u
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"Nothing."
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沒有任何東西。
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"Nothing?" * ^5 A7 v! a; Y8 m0 l
+ P) F; Y0 d8 W沒有任何東西？ - y# ]* Q3 y0 C* p. F
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 1 U- G2 r P0 ?2 |8 f% O& c
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您是否還在操作WordPerfect，還是以經離開了。
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- n3 n% G/ u! } y' q- P" P0 n"How do I tell?"
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我要怎麼說明呢？
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( {: z. i2 ]) Y \2 f0 U6 Z9 |) \"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - c& y8 U2 W1 I: U9 L, u3 @
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"Never mind. Can you move the cursor around on the screen?" ; w6 l( [* Q5 F# R8 b# V3 g+ G
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不管它了，你可以看到游標在螢幕上嗎？
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$ {9 E% q( `9 d"There isn't any cursor; I told you, it won't accept anything Itype." ; ^' H# D0 @+ P) B3 N
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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- x. t+ r! J# Z! D3 J+ [. d"Does your monitor have a power indicator?" . d0 W: @* m$ [3 Z7 F
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" % {; d& {' f( W
# F5 X& n3 Q5 v+ b& H0 B8 y+ S; h什麼是顯示器？ 8 L6 A3 ]/ l$ a: _
5 c5 V Z# |( \% q( Y7 m+ \$ c"It's the thing with the screen on it that looks like a TV.
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$ s) i- S/ [' y9 d& ?Does ithave a little light that tells you when it's on?" ( l7 A. G( W1 t+ f. a: Y7 }
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ' _8 s" N( W1 R6 A" o3 N
7 t! b1 {4 x5 ?: L( {I don't know." - i7 m% k4 f7 W$ T" C8 q- D
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我不懂耶。 6 B! A8 U: j! u
# y/ O( z F( I6 C- w"Well, then look on the back of the monitor and find where % G* ^; r2 b# Z: m% ?6 j
& i4 x9 A! y, A K' a" {' a$ c. Hthe powercord goes into it. Can you see that?" ( Y+ c$ t" `6 M5 `
! v' V& u: ?9 y Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 % O9 p \' p& \. C5 `
/ x; Z) O' Y3 h2 G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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( N9 [* F4 t& d- e5 K" n0 {) u5 }0 e太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & ^, b- f% y0 g8 L# U2 n
" L- O; l6 n$ Y- D; l"....Yes, it is." 6 F. ] Q O* f( |4 `. l
1 k( z* H# t! ~" u5 m9 e( ^有啊! , Y$ d8 G9 y/ B
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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$ I6 D, u, O u6 l' z沒有。 $ g- e1 w9 s2 k
8 X; l7 v6 W0 M# k& a$ b"Well, there are. I need you to look back there again and find
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theother cable."
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: [4 e; d7 r5 R- k% M3 l就是了，我要你再到顯示器後面去找另一條電線。
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7 P B4 r1 H4 b: r9 z"....Okay, here it is."
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( k' ?- g* m- u5 u+ x( DOK，找到了。
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# l% @' z) H- d. _6 w"Follow it for me, and tell me if it's plugged securely into 9 H6 M+ m3 m& w/ t# Y- `
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theback of your computer."
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$ m A8 U6 x0 z( c( P: ^ @8 c( k" a再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ; A( s& N! E1 @
4 S: a, y( [; D6 Y& P [/ u' E7 K我搆不到。 $ z* p+ @( w3 g: {+ k
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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]& W# z/ j5 O( ?0 [& {"No." % {, a9 {* q5 l( Q% h( e
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看不到。 ! l) d8 V) z$ R9 d6 d6 N
, C8 o* u0 s; `( ]"Even if you maybe put your knee on something and lean way over?"
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* G; L- L$ t! C' c那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! p% K7 n1 L c( R5 t9 R
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 9 d0 M: E3 n; i8 [
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太暗？ ' R; b1 ]! I _! k6 M& T3 e* Y$ F
* b6 \$ H6 Q9 |1 ] t; {"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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# a+ h- Q; R* G5 x是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 e* R* G8 X9 Q# x1 U( x
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"Well, turn on the office light then." ( e7 e- J) k7 a8 l* v
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那麼把辨公室的電燈都打開啊。
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& d8 I0 u8 k* A3 M5 ^" k, D"I can't." & L; y T8 n+ G8 d8 T( i6 i4 L- T6 }
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沒辦法。 ! [3 m! P, g4 S/ J
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"No? Why not?" 2 C9 `: s. V9 a
4 T* \3 X0 X& n沒辨法？為什麼？ 1 N, v+ m, b3 {
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"Because there's a power outage." 9 f6 E6 Y% z$ Q- f$ l
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因為停電啊! ! q3 R/ Z3 Q& R
; e) F0 j `( F1 l: E"A power...... A power outage? Aha! Okay, we've got it licked now. - r C6 x6 ~$ s4 T/ c9 a [/ K
, u( b0 @( ~, W0 j4 ^Do you still have the boxes and manuals and packing stuff
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3 O$ T; g) ~3 j4 j5 ]yourcomputer came in?"
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* I/ [% k+ h2 C1 v& a8 A停...停電？&#@!(& ，喔!OK，現在開始打包， % h7 c$ U( ^6 x* S. t
; h: f: U+ L6 T4 a電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " f$ C6 i( ^* @) W
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"Well, yes, I keep them in the closet."
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" v5 ~! V6 G, j1 A( n嗯，是的，我已把它們收在櫃子裏。 / S+ J- ^3 t+ ~% T% L# J& ~- o( y
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"Good! Go get them, and unplug your system and pack it up justlike * _, ]8 {% i: @! ~6 g( ~* p, ?
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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7 O. C; {7 g' _! k: @; C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# c5 D, c$ C* u: t"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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1 X! z% d) ^! h$ A# x"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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1 u1 V- u$ C' b1 y9 Y- ~ ^"Well, all right then, I suppose. What do I tell them?" " W2 G) `2 Q8 Z
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 Z7 t, p+ v' ?/ K c) F5 h
, B8 ]( F& b% r+ w& |4 ?' v9 n( C2 d"Tell them you're too stupid to own a computer." 9 b1 |8 i* P/ s
( F8 T% }: F' U8 ^+ Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
