Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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( \( C' ~* P! m, w5 T& h6 C"Ridge Hall computer assistant; may I help you?"
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4 c' q n- F' R7 M- mRidge Hall 電腦公司你好!我可以為您服務嗎? + S4 E7 f6 g5 p, C
6 \4 I; \8 C& b/ s1 n3 S# d0 Z"Yes, well, I'm having trouble with WordPerfect." $ h% A# r3 r/ r# y6 l2 K$ d3 a
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是的，我有WordPerfect的問題。
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A8 [3 _4 P& A) D3 J% u, R"What sort of trouble?"
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您有什麼問題呢 ? $ m0 P, h% j7 i p: z$ a7 n, n
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 & h' ^1 ? A H* P
9 \4 c, `$ Z2 J* V"Went away?"都不見了。
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5 F N& o! ^8 @0 o) c5 ^2 G. W"They disappeared." 2 k! ~; n9 Q3 m' U/ Q
5 k2 i9 N. o k; x( _3 N/ Y它們都不見了。
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6 {1 U4 A/ Y. A3 p% C8 g"Hmm. So what does your screen look like now?"
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' ^ j! ]6 m* K! \" J; p# `# h嗯，現在你的螢幕看到什麼東西？
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"Nothing." 7 w7 U8 k6 v# o; P# ]1 \
R) E0 X9 ^- Z5 U3 g2 F沒有任何東西。 + g6 a% |1 a& |( q
; f3 L% a% m1 V3 x. u6 a; q"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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( v2 H3 J; F- R- t! O& a( }螢幕是全黑的，我打的字它都沒反應。 5 k, i( t; f0 Q/ }9 ~5 F1 P
! m0 s* y9 t! C" T# V1 y"Are you still in WordPerfect, or did you get out?" & |# x) n+ U+ r2 @. Y& L3 V9 ]
4 G: @) _* ]4 G& e# V您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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' @! ` D6 Q9 j' H. v' M0 k"Can you see the C: prompt on the screen?" 8 g: r; Y4 t3 w! t( G
+ Z* x2 A( G" y0 n7 q你可以在螢幕上看到 C: 的提示符號嗎？
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\' w3 o4 o! l" B"What's a sea-prompt?" % H/ K5 N% b9 s$ J7 x
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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' J# S" p3 f% V/ o7 ]不管它了，你可以看到游標在螢幕上嗎？
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5 q' L1 W/ p& c+ k"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ( j* i+ U- R. A) b7 s
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"Does your monitor have a power indicator?"
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; F2 m; [; A% p) C/ k顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" . | g# d( n% Q8 b2 M1 ?
* h6 W4 f; N1 ?0 z& O1 w什麼是顯示器？ - W' e) E- e* b3 T1 K; R. c' ~
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"It's the thing with the screen on it that looks like a TV.
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g ~( R2 j) q, tDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， % g# U$ E& ?' V& T1 R2 S! L
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有沒有一個小光點告訴你它是開著的？ ( q8 C. U4 c# t& C. y$ j, U
# z" ?3 U7 U: M4 _9 g5 VI don't know."
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我不懂耶。
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. A& C) B; K, n# H5 t `"Well, then look on the back of the monitor and find where . s( { q5 [5 |- ~( w
. a, _1 e% p. x9 z& {) p/ Ythe powercord goes into it. Can you see that?"
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' o/ X! y: E+ L, k# A c# a _那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . ?4 ?; [/ T w& e! _9 q
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"....Yes, I think so."
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是，我想我看到了。 1 k5 ~, X( r" I+ x6 F& R
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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) @; h- M) }) H太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." # H/ B1 f* n2 S* @4 N5 Q: _# l
7 M1 R$ U# a3 i. {有啊! $ j3 Q2 l- g% j, c
' q( Q5 [8 T. p' r& ? C"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * L m- \/ E5 S% f: o
* E3 m5 p( E- `"No." + d' e Z, q1 z; l% ~, ~
/ Q1 ?/ I: b; l沒有。
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- F9 O* e8 N0 Y' q K& a$ V% A"Well, there are. I need you to look back there again and find
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4 E% Q6 |. \, i. Y/ rtheother cable." - R2 V' j; [- J& b
2 n" O6 |, M9 J% G# g$ Y4 ?) V% n% A就是了，我要你再到顯示器後面去找另一條電線。 : g+ r* u. j- ], l1 o
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"....Okay, here it is." & o. t8 b. y% o( q0 x
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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: A/ D% y6 u$ j再替我找下去，告訴我它有沒有確實插好在電腦後面。 O$ N) `9 M8 K. Y! _7 L3 y) F+ f
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"I can't reach." 6 i+ u* r2 H5 }. B
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我搆不到。
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6 B: Y/ j) U* C: y$ e* } [1 ["Uh huh. Well, can you see if it is?" % T' f+ U: _* U; u* v; R
- E/ c9 E3 T% B' S+ y- [嗯，那麼，你看得到嗎？ : q9 V4 Z* l& S' j, h
: _4 P8 Z6 m9 B( Q- t"No." 2 o/ ]# ]4 ?5 E% ~* M! j
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看不到。 ( | p: x1 R- p. r. _8 i7 Y9 E
% X* X& m& g" h0 V"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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! C A* k1 o1 t/ }6 A$ U# H* M9 Q"Oh, it's not because I don't have the right angle - it's becauseit's dark." + _- L7 g2 L; h4 ^7 z: F; a
3 P" o/ R' M! y喔，不是角度不好看不到，而是太暗了。 5 c# ^' w$ k' D7 s* }
, J/ z r+ `, P& v+ j2 F"Dark?" $ k- V% O, M/ C/ U O
! p7 _+ H- W6 `+ p: n太暗？
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"Yes - the office light is off, and the only light I have is
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- V. N" r. \" G7 i: jcomingfrom the window." ' u+ P' S3 ]* k1 [, u
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 ^2 J7 b+ I& z
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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0 _7 h, b+ }* a; a' j; J1 H2 |"I can't."
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: \; b" I: v0 W m* a9 j- `沒辦法。
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# I5 k! O3 f" j, d2 L"No? Why not?" 6 o, A+ ?7 E# M7 X x8 e
/ [+ |. j( u0 g$ X4 `2 g' W沒辨法？為什麼？
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"Because there's a power outage."
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. E- x2 {# c& d$ A0 S4 r因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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- A8 x0 z! v/ Q% n# U m9 Z* LDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 3 \1 l; w& U& C( R9 v( ]1 ~9 i' q
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 h. K9 v/ S7 S7 L6 Y# I0 y
% j. T$ o+ A) L' a9 @7 ?"Well, yes, I keep them in the closet." 5 ~$ w5 i$ ?( @9 c u
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嗯，是的，我已把它們收在櫃子裏。 5 ^' U- i1 r: v2 }
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"Good! Go get them, and unplug your system and pack it up justlike 0 I& e( N; O/ R- {
+ d% g+ S) o R9 Dit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， , X# r& B9 j+ ~; ~" K
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" # i, r( ~1 h# B- H
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真的嗎？是它壞掉了嗎？ : U, c) |1 {0 a( G5 A6 S, z' W8 F9 G# m
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"Yes, I'm afraid it is."
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! z+ y& a, {& ?8 `6 Y. f是的，恐怕是這樣了的。 ' l! X2 }9 T7 O" E$ M0 C
: U, ]9 N, a3 a- E' V! V"Well, all right then, I suppose. What do I tell them?"
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( ]* f) f- k6 Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 v. T7 S+ z. n* \* _
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
