Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 v* m+ @3 i2 a"Ridge Hall computer assistant; may I help you?" ( B- p6 M: c' A; c1 a* J* @* \" i" e
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " P! Q5 R* c7 a6 _. P
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"Yes, well, I'm having trouble with WordPerfect." # P9 }6 g: z( P/ r8 S
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是的，我有WordPerfect的問題。 8 e0 I y: ^& G
& m$ V* g$ k& T5 b2 f( o0 J"What sort of trouble?" ! x* r5 J4 N" L5 w! P/ q# g0 @
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您有什麼問題呢 ? 8 q! {) i) H7 x; R+ A Y. v+ F6 L( r
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"Well, I was just typing along, and all of a sudden the words wentaway." 4 B$ h/ R& w! n( L. @( j9 L6 }
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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3 j, B) O4 u( x- K3 H"Went away?"都不見了。 . t; H0 l0 e0 J2 Y7 P8 u
6 d5 y) q2 z. s6 U! m5 X"They disappeared." Y' R5 I/ h3 V# D9 f
% F8 e$ l5 l w它們都不見了。 9 Y5 z) `# ~, p# q: p
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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' W% x% B+ m' W% r5 g沒有任何東西。
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' d- _. F9 o, x; w9 X/ q"Nothing?"
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9 e t, {& K% B9 w2 I; N7 o沒有任何東西？
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: y$ l: p+ d0 H5 q' B6 X8 |" |"It's blank; it won't accept anything when I type." % L% W9 ]0 |. d8 O# R6 c
5 t9 }$ k. s3 T$ c4 |螢幕是全黑的，我打的字它都沒反應。 . y0 ^0 {0 d4 v( n* l' J `5 J+ E
# U' Z2 S6 G: ^; K"Are you still in WordPerfect, or did you get out?" 8 H) [' s+ h Y1 B+ t* V
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" * V7 T4 i3 ?) M* B5 f* O
" y- U' f' y/ B+ \& g$ Z我要怎麼說明呢？ ( O9 s: S3 T0 _' H4 [
' N% `9 M% e7 j( A+ Y( V"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 4 O9 v& V5 x; a0 d) z5 b$ `( Q8 |
2 P' _. s+ [0 K! h"What's a sea-prompt?" - G& K1 [* J& j% j
- q" J, B8 C& Z; j, U% s8 I n什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 s U+ _! c& E, @5 Y
% [' s" A! N" p Y# l( I- f( D" v"Never mind. Can you move the cursor around on the screen?" + L, r! S; N4 a3 L, ~' Y) f
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不管它了，你可以看到游標在螢幕上嗎？ ! k, Z3 I, g* m
$ R& v: G; ]9 U& i"There isn't any cursor; I told you, it won't accept anything Itype." 1 ?2 V: _) e: i* S( l; q- t5 C; g. N
: P% w0 F0 {8 x5 n4 n6 l0 v螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 Z8 S! z( d/ M4 Y8 \# G
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"Does your monitor have a power indicator?"
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2 L/ _: _5 e. X2 w! i顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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6 J0 f9 P- `" C& G$ s! a7 c& ]"It's the thing with the screen on it that looks like a TV. 0 V3 x( n4 n, D& X4 H
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Does ithave a little light that tells you when it's on?" 3 t! h1 k6 Y0 d. r) G
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就是那個看起像電視的螢幕， + ?; F1 J0 v$ A5 ?: j6 Q
4 z9 f: |; S/ i有沒有一個小光點告訴你它是開著的？ . w' D W8 q ^; ~( N \- l* W
+ }* V, R6 u5 ?+ \& ]4 ~) }- yI don't know."
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o+ u9 l- d! E我不懂耶。
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+ |% I# K0 S+ b& A2 t"Well, then look on the back of the monitor and find where
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% b: D. @! c; F# {the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % Z( {0 K6 H. i) ^% s- @
& ~% Z$ \4 ~2 O3 T"....Yes, I think so." 3 R) t0 g/ r" T0 ^7 {& j
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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) x: a8 V2 C' K* c太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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9 e# Y+ _ L( j. P/ ]"....Yes, it is."
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有啊!
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7 j2 e; o5 s+ J$ U) _# x"When you were behind the monitor, did you notice that there were
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1 U2 G2 p+ h2 a( T0 W2 Mtwo cables plugged into the back of it, not just one?" 0 Y; E; M2 d- {' a9 ]" D! h* r2 |
. t7 [0 H3 J, |6 w9 i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # T7 j9 L- _! ?6 |
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"No." ) R" Y% c" S6 d' O/ h( t
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沒有。
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8 L& l- U }, k! a/ c"Well, there are. I need you to look back there again and find
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( W4 V! i- r/ P! [theother cable."
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. `, ]/ E' B- X6 g2 Z% K, ], K就是了，我要你再到顯示器後面去找另一條電線。
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9 C% J$ d- Z' F+ T# `8 d"....Okay, here it is." 1 s2 ?' i3 w" z. \
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OK，找到了。
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8 i3 G2 c) a6 T n"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 6 _3 J( M# g3 T$ I$ a1 x8 D
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 , z& `3 J h# {. h
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"I can't reach." ( K4 K% l' ~! y+ ~7 X, R) k
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我搆不到。 6 b7 Q9 u- E' h6 P, b
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"Uh huh. Well, can you see if it is?"
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9 F( e! W k8 }1 J! `5 G嗯，那麼，你看得到嗎？ $ `: A9 R% q# S) D1 |0 c' J* s
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"No." , o1 u) B- x; ]* d e1 D% Q) b9 ]: Q
# j! U4 |& J+ q5 D看不到。 # D7 s( T- r& G8 }
' m1 V$ h% t; |5 t; c1 c"Even if you maybe put your knee on something and lean way over?" / u7 m4 v9 a: W& }: y
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那麼拿個東西墊高，爬過去看一下？ & h3 `7 E% C" a7 A5 ?1 A8 K8 W3 ]
2 x; Q4 f5 i" y% W"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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+ d I" j3 C; p6 A9 z0 _喔，不是角度不好看不到，而是太暗了。
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1 }0 y9 o1 E. P( m"Dark?"
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2 i" V) o4 U& g3 G# s, R太暗？
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6 T& {7 h# n$ l"Yes - the office light is off, and the only light I have is ) v5 `& u6 q+ V" B) I. X
( h" v) [7 L$ F2 E. l7 jcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 ^1 I% N' G5 [6 m* b7 m"Well, turn on the office light then." ) q4 `, V* R# k/ f' L6 c
% U! Z3 \$ x+ {5 W那麼把辨公室的電燈都打開啊。
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"I can't."
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: j# [' s: K7 d% M; f- d! V7 ]沒辦法。 ( q0 G. V$ Q! |2 t) f# b8 V+ Q1 A* D
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"No? Why not?" 5 d5 @$ ~0 R2 H$ l# _: E, E
% R8 h. B$ ~" G! c) K1 i! r0 Q ~8 ]沒辨法？為什麼？
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. x) x% V; d3 a6 R' g"Because there's a power outage."
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因為停電啊! , D. D* [) l% ?* l% f. E9 i
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"A power...... A power outage? Aha! Okay, we've got it licked now. . `. v9 J6 E" j+ J6 }: G
! K' k/ T7 i( L/ R$ o/ rDo you still have the boxes and manuals and packing stuff
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0 S7 y. U7 K$ M& } f, Q1 a! Cyourcomputer came in?" ' W4 {! p8 i3 S
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停...停電？&#@!(& ，喔!OK，現在開始打包， 6 s5 ]- {( G; v, K
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ S0 e. A8 M9 z c8 k& w
8 p- v" h: i6 C1 ~4 g"Well, yes, I keep them in the closet." g% w" @+ p' M/ p' p/ [
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嗯，是的，我已把它們收在櫃子裏。 + F6 K! b- i* z, M
% f7 C4 `5 P$ M" K1 Q0 q9 }+ N' } f"Good! Go get them, and unplug your system and pack it up justlike
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; N; H7 O$ p* T1 Zit was when you got it. Then take it back to the store youbought it from." . ]: A% F- V6 w( \
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ( N/ K7 G) b- y* o
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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, ?+ s' c/ i8 B1 A% i1 Q0 t/ d真的嗎？是它壞掉了嗎？
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3 e% t* a$ v; T4 f"Yes, I'm afraid it is." 8 w: ]9 m0 F% ]3 j" r( s
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是的，恐怕是這樣了的。 ) m7 R8 L4 U% M% ~
' t5 _5 h$ d3 [8 n1 h/ J"Well, all right then, I suppose. What do I tell them?"
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) `8 p, i8 N0 o% j1 Q( _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! W) k% {3 W# Q" N3 x( g/ @3 N7 O
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
