Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 D: B: J0 j8 X
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"Ridge Hall computer assistant; may I help you?" # V: Z: `3 K, x) O5 c) R8 `
3 \+ Z/ l1 k; Q X# I% bRidge Hall 電腦公司你好!我可以為您服務嗎? $ @* j! g3 E7 d
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ( i& g# K/ _( K4 _% z; s
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"What sort of trouble?" 4 t6 P$ n7 n% V; m
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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% a* c* \$ B) r. ?我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 * m8 \" t( M# o" g
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"They disappeared."
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. R* [" h. J( `; q5 ]/ V它們都不見了。 ) t- ]! r: b' ?- W9 }
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ - ?1 x3 B& X" ?
3 `+ s. h9 N& P. i6 l! U"Nothing."
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3 \4 x. r" J8 M9 C沒有任何東西。 % o) f- X$ ?( e4 e [2 j+ [6 ^) x
- A5 K5 _9 B t"Nothing?" , X5 i F2 G1 ^+ z9 V8 Q9 l
8 v" ?. \5 s8 C3 y4 u沒有任何東西？
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"It's blank; it won't accept anything when I type."
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+ X* b/ j# L" ~2 U3 L螢幕是全黑的，我打的字它都沒反應。
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- E8 f( u0 M' Y3 _$ z1 O"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" : r3 a8 s0 B5 T3 T
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我要怎麼說明呢？
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& T! F: O3 h/ Z- j7 z# s6 G( x0 t"Can you see the C: prompt on the screen?" 7 j( G* k5 U, r' W2 ?5 ], b
7 C" Y. |' r' ?3 Z( r% {你可以在螢幕上看到 C: 的提示符號嗎？ ; Z" c: }; L6 e9 R" v. ?8 z
% s( M0 M' q2 H8 o/ Z! o"What's a sea-prompt?"
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1 P* h* C7 q) }什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 }, m. n. Y0 h
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"Never mind. Can you move the cursor around on the screen?" + D, p/ k7 q) g9 j2 y5 O
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不管它了，你可以看到游標在螢幕上嗎？
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6 B- l. R) ~- z5 M"There isn't any cursor; I told you, it won't accept anything Itype."
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/ S" }2 I* g, ?+ T螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 N8 n [# v2 O* V
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"Does your monitor have a power indicator?" 7 y! y7 K0 i- V4 Y2 T, c
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 4 D- ]# _& O7 _/ \9 I; O* V) c" K
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什麼是顯示器？
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4 T7 ]8 i4 A G"It's the thing with the screen on it that looks like a TV. / w. W5 G5 H. r
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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A7 |2 m' a( w, q. f"Well, then look on the back of the monitor and find where
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1 z$ j: o% x* z4 |the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 7 M# I0 a& Q: G9 M
) E9 e' G) D5 ?1 Y是，我想我看到了。 & u$ u2 x7 M& A- D; M y& ^
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 \3 z4 E; I8 P
: K- V0 s/ ~$ f4 P3 q5 H太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 {" p/ c; K2 l8 G9 @; n/ {2 F
& ?% i8 ` T/ D"....Yes, it is."
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有啊! ( ^" `$ ~$ r# b
$ k8 E: }! N0 i! L" [7 z, |"When you were behind the monitor, did you notice that there were 2 W8 ?$ q1 T/ Z! E% a0 @1 h, e9 ]
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two cables plugged into the back of it, not just one?"
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9 n2 ]; I1 y, k+ }" u; K& U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 r2 h* o0 h; }, R; e5 B$ s
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"No." 9 i* G" r9 Q- D: M
7 }5 }1 R. I7 h沒有。
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"Well, there are. I need you to look back there again and find & r% n. G* T8 a8 x# y% U- b
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 i8 P6 N5 n- q( e$ [
; Z. w4 W. ]) Q: W* m M"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 8 V, c( y. }+ f- h. w7 E
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 p' N! i: Y# X7 j9 [
% e( A% ]/ O$ m, c. P/ z"I can't reach."
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8 Q& t# U* S" ?) B" W6 E我搆不到。 - S# w. |: l4 ~+ H# q2 M# y
$ o! z8 S/ L" f) n; b# L"Uh huh. Well, can you see if it is?" + j& _- F" c7 h0 q
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嗯，那麼，你看得到嗎？ j0 V+ q* x; z: ]
/ \3 d+ i3 v3 q3 i. V- I8 b/ I"No."
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6 W# v0 f- b4 N/ D% W; |" h6 R看不到。 7 V+ A; z8 Y: O7 x
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"Even if you maybe put your knee on something and lean way over?" ) O8 x/ p J9 ]$ [
7 C- p# R3 G0 [9 B那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ j4 c5 T' R; f, ^' {: a9 P0 B, b喔，不是角度不好看不到，而是太暗了。 ! K" g4 p: D9 f+ ^7 C. c
* ?! a$ X4 N1 [, a) C"Dark?" ) J7 u5 Q. ]+ E9 k6 Z# C
! Q4 L0 h6 @5 S( W! e太暗？
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* @. z8 k" M* F6 D! _6 s9 m$ b"Yes - the office light is off, and the only light I have is
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8 H% T. u& g2 f" xcomingfrom the window." - S' i" W6 s/ H+ V5 w f4 ?
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ L' M: Q" j% x6 ]: l( q8 x"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 + i" a N4 O! B
! O7 e- e* v9 W* s"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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* A% o6 u# E+ C* Q) M4 G- F"Because there's a power outage."
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因為停電啊! : P# y' U8 {' u; G: ]. C
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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3 A; E, X9 [( o; A2 ~Do you still have the boxes and manuals and packing stuff * J1 N0 b$ H( G9 J& _
) k+ y9 L. r! V9 G5 ~yourcomputer came in?" 2 Y. `: Y, ~, t0 \
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' [+ ^. m- X# z+ q9 ]! b5 {
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . I$ c; H9 W' W
) o% h! U) g" t" M1 ^4 ^7 x6 ^4 z"Well, yes, I keep them in the closet." / z% {4 e) q" Q% ?$ S
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嗯，是的，我已把它們收在櫃子裏。 0 r+ Q- Z, h! _* Z T
" v5 H+ w3 M. }% e; ?"Good! Go get them, and unplug your system and pack it up justlike # E6 F/ `0 q+ H' `2 _
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it was when you got it. Then take it back to the store youbought it from."
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# O% M) o* i1 c" [6 b# ?4 _1 c很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 I+ J9 u9 o7 T. A
, d+ I; C+ }$ ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ) R# ]' k$ |7 b D3 v: k
# o' Z2 o' W! J3 K) r7 v" C真的嗎？是它壞掉了嗎？
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5 e& y: ^ i- `& O; a8 [5 J# `"Yes, I'm afraid it is." " N( T) d# f/ n, w4 t1 [
8 V% L e, ~, @9 t5 P) @' q: J是的，恐怕是這樣了的。 : @9 O3 E. Y3 f% v
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"Well, all right then, I suppose. What do I tell them?" 3 l; D9 ~8 D& K0 y: Z: c
1 J4 H- O8 J4 i @6 N! }喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ {4 J, b* X) B3 |& |& w4 f
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"Tell them you're too stupid to own a computer."
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+ z7 K7 Y, \- j5 [就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
