Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 W; B! F9 M+ @! s; K1 A
* y6 L4 O0 Q& A% W7 E |"Ridge Hall computer assistant; may I help you?" 3 Z5 s( G9 r" c) e" P2 b" |
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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7 ~& N; Q- Q/ B$ C1 S# S/ {"Yes, well, I'm having trouble with WordPerfect." I! B1 X& z0 f" o C
Y5 ]; `2 `% t) k, E! l+ y" [' Z是的，我有WordPerfect的問題。 $ ] e! ?' A% M* W
" h7 [; d7 s( N, j& L( V4 l* o7 X"What sort of trouble?"
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您有什麼問題呢 ? * _* k0 m8 L# a1 Q- t% d0 s
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"Well, I was just typing along, and all of a sudden the words wentaway." 9 t+ \& S) | T. @$ |7 W
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ) V% J6 o4 M1 Z
' {" j$ [' T' W% z"Went away?"都不見了。
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/ t! Z( }4 x$ Y7 Y8 h- i- E"They disappeared." W% T- j' h! @4 O& A+ o: X, n
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它們都不見了。
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"Hmm. So what does your screen look like now?" # U' n3 k- V0 e# x2 s
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嗯，現在你的螢幕看到什麼東西？ 1 M( q, b9 I; y3 i# {" D$ j
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"Nothing."
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沒有任何東西。 1 Z, \$ d: w: P) I3 t K* b6 F9 ~
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"Nothing?" ! _6 S( ~0 c) D. t
; ^. q0 K- q7 R7 v6 q沒有任何東西？
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"It's blank; it won't accept anything when I type." 1 ?& {& o/ x8 v5 t, ^% _1 p
9 I4 z3 W( U6 J: B# G- Y/ v! q+ ?( ]螢幕是全黑的，我打的字它都沒反應。 % ]" z$ ]1 G2 B( o, T
5 V) y$ Z N6 b0 K& F Y/ J"Are you still in WordPerfect, or did you get out?"
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1 z5 a% N* F6 U! o6 K! ~9 L您是否還在操作WordPerfect，還是以經離開了。 8 H6 q5 p* K/ ]% j7 l e" Y8 o0 e2 j7 u5 w
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : F5 [, k% x( d4 i" E, ?
7 `* d4 A6 l) k+ d& ~0 m你可以在螢幕上看到 C: 的提示符號嗎？ ! O4 I3 p# Z6 e6 F9 |5 z% r$ P: v
& Y. N8 q( t. E1 c"What's a sea-prompt?" 8 P4 q/ ]2 S' |/ G- ]; x7 i
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 O, p3 n/ W4 E; @- j/ D/ G% s5 c
2 p3 h& K& K' `"Never mind. Can you move the cursor around on the screen?" 8 m2 F$ a( z$ d6 @& z+ G' w
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不管它了，你可以看到游標在螢幕上嗎？ & T- x$ b% X9 h) @# J
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"There isn't any cursor; I told you, it won't accept anything Itype."
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5 x- ?/ v% Q/ v% E: a/ \螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* _# ?+ t+ g/ B"Does your monitor have a power indicator?"
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7 H/ k! u% y+ ]- {+ c5 ~顯示器上的電源指示燈有沒有亮？ 0 g- G) p! F& o/ b- k- B, }4 Q( z
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"What's a monitor?" ( B* d8 u( o! e: M% a3 e
8 [1 \* i K' }, N& S+ c什麼是顯示器？
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8 p, f" D$ H3 k- D; J6 x2 ~"It's the thing with the screen on it that looks like a TV. 9 Z( z. |# R e$ v
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Does ithave a little light that tells you when it's on?" ' ?8 m4 o P) {+ r" r/ \
, [3 a) P+ N* j! K" q5 S0 s/ R! G' I7 X0 ?就是那個看起像電視的螢幕， 7 e% A8 a4 J' X& ^5 u! X
8 b; G4 C7 w I) `# n有沒有一個小光點告訴你它是開著的？
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I don't know." 6 i! h" Q: S" v2 \" x$ E( y5 T
5 z6 h p( ~; b& h4 W我不懂耶。 0 b! l9 y% `4 m% x: {9 Q- s3 p
: s d, x. N- v/ @! a3 o1 t"Well, then look on the back of the monitor and find where # @# W* i/ [+ M* Y' j$ h' X
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the powercord goes into it. Can you see that?" 0 C$ E0 K( g9 G$ |+ w
w3 R5 C6 E$ v7 [) ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! \5 I$ U3 M z0 F
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"....Yes, I think so." F" @- a; o) c, L: T0 R+ b6 Z
2 f( K$ O( c* e) g" ?5 J/ s是，我想我看到了。 : P7 g' Q; f) ` s" ^
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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' t) A7 C$ f( Q& J6 v5 O- j! D" C太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) s4 z5 L9 I% t) E$ O4 [5 |5 V
) n* w/ S6 ^& \) D5 D! S1 K: A V"....Yes, it is."
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! y/ q! G/ E. V) e0 s% B有啊!
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% Y% G1 W7 v3 w1 Q"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ! p5 L7 Y$ g6 P' {
/ T* r( H: n: Y' Y* o0 B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ \! |9 B; q: Z6 s" u) o! h
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"No." % B, t4 ~/ c, N- @2 z6 V
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沒有。
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7 P# c2 {/ m: q: b, S"Well, there are. I need you to look back there again and find 8 x: Z R- e/ g' e; r" f8 m
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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9 E6 V F3 @; x: Q1 fOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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* {$ d% q$ T; N6 c/ V( X: h2 P6 ctheback of your computer." 6 [0 h3 u& Z% I0 r# \
0 t7 D+ C d% r4 }4 @再替我找下去，告訴我它有沒有確實插好在電腦後面。 . P; ]$ g# l+ s/ g& ]
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"I can't reach." , I! D5 N" I% x/ `2 x0 R
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我搆不到。
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"Uh huh. Well, can you see if it is?" & }6 b7 c6 N* Z+ }* D+ J$ j! g
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嗯，那麼，你看得到嗎？
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) k* D( i+ ?7 c" X, s"No."
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# K9 C- Q" B$ i2 b+ Y看不到。
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( B# _* o* q, r"Even if you maybe put your knee on something and lean way over?"
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! y- }" \+ B; @$ k t0 `/ {那麼拿個東西墊高，爬過去看一下？ 3 Q e6 x- q q6 p# n: v
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." . R Y8 u& q$ h2 u! N9 \
' a# w% C* J& Q7 B7 p" {6 V喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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9 ^. u' O' t3 C- p7 A0 Z5 P" w4 v太暗？ 4 G& v( t S( {9 R8 a# U8 u! \$ }
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"Yes - the office light is off, and the only light I have is 4 Z( S O% Y" L l" r7 @
( n: J8 q% K$ _; g; N5 w( Bcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 B, k/ ~; J# f0 g L1 C0 A$ m
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 " M) L5 r: v2 v7 H4 X+ F' P3 ~! i
0 ~3 `: I4 a# Q"I can't."
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4 @, Y) g$ c# U沒辦法。
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"No? Why not?" ) J5 o& x3 v' G, K) W' N- g' R! C
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沒辨法？為什麼？ 2 M0 B0 i! S+ `% x( Q& c
: ^3 E5 X5 d6 C1 X9 q$ r) v! O"Because there's a power outage."
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因為停電啊! 4 z) k8 P4 Z$ O; r. Z( e, M, M
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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( D, E" t$ K5 jDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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3 N( ]# j9 Z2 C+ W6 A' s; t) ?, F$ c電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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3 D; J% Y/ y* A"Well, yes, I keep them in the closet." + R) |5 ?$ m B# b
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嗯，是的，我已把它們收在櫃子裏。 : _! n/ i. o2 @ G' x9 w2 A( {
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." : s3 O- U4 M2 S* y* I5 ?' x
2 h9 |, P& q5 H- j5 M很好!去把它們拿出來，然後把電腦搬下來包裝好，
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C% k* { d- M! j! @就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; s, ^% u, v% V: P7 w& B3 h
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 2 y$ q7 r6 M& _7 H1 q$ P
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) y+ V0 `/ i# Z* I0 Q"Tell them you're too stupid to own a computer." $ {! T- ^6 A" p/ u U: l6 q
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
