Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 r1 n: U2 A, D( O! ~0 Y3 B# T6 C( }
6 [5 g* c" V: T- s1 i0 X8 X"Ridge Hall computer assistant; may I help you?"
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! i' p" A/ ~3 M( XRidge Hall 電腦公司你好!我可以為您服務嗎? . m" n% s* q4 V0 t5 N4 b: E/ I
+ {3 s. L+ H7 o1 j"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" ! w* B4 X8 l7 q* I; n9 e% `
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." ' z) ^1 f. U( X5 ]: N% [
0 u) ?; K2 Z8 T我剛剛自已在打字的時候，突然間所有的字都不見了。
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& M1 N! H& @3 ?" i; K"Went away?"都不見了。 6 b7 c0 |- s2 `* ]( I6 c* e
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"They disappeared."
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4 b- z/ V- J# S) C8 I它們都不見了。 ' h: n% j) ^5 k8 Q5 H
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"Hmm. So what does your screen look like now?" % J) ?" y" b, Y/ H
5 p+ h6 I# t- \' K& n' \$ W0 S' I嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 M9 r1 b, G9 X
$ d6 ]& z v1 f0 f, ^! m"Nothing?"
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沒有任何東西？ 6 q8 S, Q: {) [, K+ U3 j
2 m4 c+ E+ }; _4 Y+ b' F% |"It's blank; it won't accept anything when I type." # R" S6 g. H. `) b: J
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ! V. `! ^0 Q4 b& H5 k+ @
+ Y1 z/ w, M; _: X, O/ M您是否還在操作WordPerfect，還是以經離開了。 0 d d% @# b2 ~- i, l
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"How do I tell?" * J) [& K1 z, \9 m- w7 p
+ @; m! J: \" _; [) ^8 _我要怎麼說明呢？
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$ u7 r4 M0 v9 A& p" E$ G @"Can you see the C: prompt on the screen?" % y* Y0 j( X3 F5 s; Y0 o8 l
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你可以在螢幕上看到 C: 的提示符號嗎？
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8 [. `3 p- x8 e/ g6 X"What's a sea-prompt?" 4 F) T/ N1 U# {' O- {7 e$ I
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # V, Y4 R" N! n& q
4 A8 ?8 E2 |) r/ u( s"Never mind. Can you move the cursor around on the screen?" 0 S1 z. m" W% k( f
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不管它了，你可以看到游標在螢幕上嗎？ ! T9 N+ R6 A% A0 t& a7 D* \ D5 G( c1 t
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . e M; a; @! b4 B- F" m7 H- q8 d
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"Does your monitor have a power indicator?" - g2 ]7 r1 b/ J, f3 h
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顯示器上的電源指示燈有沒有亮？ 0 @ ?. c9 }0 X/ G+ s$ r3 n
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"What's a monitor?"
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什麼是顯示器？ ! P. `" }2 n& x4 G9 p7 V& v9 y; a
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"It's the thing with the screen on it that looks like a TV.
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! w0 G5 @% b$ ]6 [0 ~% y4 W0 DDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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* }; E- c7 n1 I" Z6 r$ [; B _有沒有一個小光點告訴你它是開著的？
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c; ~' i! A- E2 L' oI don't know."
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: V3 a5 ]- n2 [1 ]5 A我不懂耶。 5 d4 E- A0 r+ h- t
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"Well, then look on the back of the monitor and find where 1 ~: z& k( E2 _9 _; z0 e. a" C
" Z, D6 l0 y0 {! C7 X& Athe powercord goes into it. Can you see that?" . V. w( [' R( z! T5 m$ L7 U6 U! h
& f% y e) x: _那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ ~, ?; P6 z7 a- Z! n& L* T' i
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"....Yes, I think so." / G- y A" j& L" }9 [
1 e6 \4 Z. t1 @2 J9 T5 K1 l是，我想我看到了。
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. f* Z/ X, E% n' v"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, L/ P3 y2 _/ B( ]2 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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% z: [/ g% j5 O4 r: i; g" Z"....Yes, it is." " ]" g$ L% x4 s3 S% J3 n
+ A: z6 t' Y3 L, `0 e. K# _$ G8 O& n有啊! 2 a m1 G+ A6 w# ~. V
/ B; b, d# O2 O/ \- \6 ~. e) O& m"When you were behind the monitor, did you notice that there were ; C- {& p) k6 d, ~
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two cables plugged into the back of it, not just one?" $ O9 ^5 |5 U+ z% A5 I7 ~5 R' B5 v
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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: D* D/ S8 k y: S. Z"No."
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沒有。
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"Well, there are. I need you to look back there again and find 9 S2 R% P4 g2 H6 n, F$ [
) d. k5 @) N/ w6 w# h- S* gtheother cable." 7 p& E2 o7 w* {; H( v
, K& r( ~) q* Z, d+ p2 }. q6 y就是了，我要你再到顯示器後面去找另一條電線。 . N) {0 T- n* h! h5 ?1 i4 o
- @; W; R. N0 J"....Okay, here it is." ! b" l9 Q* L# w6 \" `
; X1 y% o) W5 d$ O8 Z2 Y# nOK，找到了。
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$ b* x/ h l" f" v T) W. I1 h* O"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 1 Z+ h1 W U) d. P
" b# N* C0 P" q0 |7 \* X$ y" I/ h再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 ?# B T, w7 J! Y5 U5 P" H
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"I can't reach."
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我搆不到。 # J8 F, Y4 a, L8 U6 L
& D0 |6 C2 {/ N* \& n"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ! |$ K$ e. q' I
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"No." * B3 r9 K1 x3 ]3 |- ?9 W p3 j1 m
/ O( c9 y" X+ w5 A' C4 Y' H看不到。
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/ |, @0 U1 S, ["Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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1 k6 Z3 D: ~6 V4 ^1 B! j"Oh, it's not because I don't have the right angle - it's becauseit's dark." * z7 W0 t/ v1 J' @- H- ? t5 V
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 5 L# ]! T( g( s' S( A! X/ |
9 q+ z# S1 b! i" X; E5 |9 l太暗？ 1 @/ N: i+ T/ [5 ~7 n
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"Yes - the office light is off, and the only light I have is ( j! Y* O0 }, X6 f$ P7 p- j/ l
6 F1 r0 R, W) i5 }3 tcomingfrom the window."
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0 v, y! c4 [; ^6 p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 D- ?$ {; L" Z& r& R
" r0 _+ h' j8 C7 g4 b# [6 C"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 * d2 V+ ~" u/ Y7 T4 e1 d2 T
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"I can't."
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4 `) L! g$ T' J) a4 k: [3 r沒辦法。 : x: p$ Y# t$ H+ a' l# G9 N
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"No? Why not?"
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, g- i/ ^- U- V# `9 h& L沒辨法？為什麼？ # q$ I" Y! m& h* p' o
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"Because there's a power outage." 9 M# d4 o/ a @ f. W
" o. P. @- a* {: O% J因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 8 d, N5 \: n! W+ \! A3 h1 V
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yourcomputer came in?" / k" h" x, H0 t! { F
T8 z6 B* s4 J5 J" n停...停電？&#@!(& ，喔!OK，現在開始打包， 1 ^5 ^" C# ?2 m* k$ j6 j" a, W# t6 T
$ A/ Z8 a: x! r* \) L6 h8 j電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 ?- F! S m8 g* \) ?
7 ^0 B* p7 E3 p4 U8 ^5 ~5 f"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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+ s% Y, A) M" ~( U7 n! I. q, v2 G) Ait was when you got it. Then take it back to the store youbought it from." ) F9 {, k& ~) |* H
3 i! s( d6 {" K( A: a1 f很好!去把它們拿出來，然後把電腦搬下來包裝好， $ Y9 p% E( e2 u" S1 g, T
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ; z7 Y7 ^/ V* H" N2 ]/ r- `
2 @6 c8 K- d% w真的嗎？是它壞掉了嗎？ + E9 \0 i7 I5 J
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"Yes, I'm afraid it is." . P7 @) a+ K0 `, D: |2 _
& w0 s9 ?/ E p6 c; E4 ^! t是的，恐怕是這樣了的。
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9 Y3 D8 k3 S0 k: X- t1 C$ K( @"Well, all right then, I suppose. What do I tell them?" " [' D6 D* e! I' O
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 c* B! t1 A: _! h5 R1 F- d8 u
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
