Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 + D; A( L- t* ?/ e# I
; r4 n+ z9 q6 s! Q" R/ Q. L"Ridge Hall computer assistant; may I help you?" - y3 f3 d# R8 c( g
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # V& e+ w9 H7 J
) h7 X% l2 ?. Q( g"Yes, well, I'm having trouble with WordPerfect."
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Y: o R0 L; y5 v1 z7 e' A6 }: G是的，我有WordPerfect的問題。 5 J1 K: b M$ s) G. V* p
+ |# V4 g2 ^* n+ k! E; Z; X1 i"What sort of trouble?" & J( Z! i4 a5 L9 f8 V4 A# P, \0 [
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您有什麼問題呢 ? 1 Q( y1 o8 W% L- ~4 B
) I; g) H0 y. f5 u: _- f3 A"Well, I was just typing along, and all of a sudden the words wentaway." 4 V/ o1 s1 Z$ T9 O! D
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 O, i1 r! e" k9 A7 ]0 ~7 a"Went away?"都不見了。 ' N/ y: Y- Y" s0 c) z( {+ ]) B: y
+ P9 ?0 P/ y2 `, J ["They disappeared." / I5 \* t3 E5 ^$ a6 }; `: I0 J
8 K# i7 v7 \8 _6 u) A0 S2 k它們都不見了。
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, a2 T4 H, `( P5 z% p2 A, ^"Hmm. So what does your screen look like now?" ! t0 j5 ~, Z1 g2 F1 k( [/ z) B
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嗯，現在你的螢幕看到什麼東西？ $ s! B9 ~- A# }3 A5 \
9 @; o' G# r# ~; y3 V |0 v"Nothing." 0 P7 t( q* w* p
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沒有任何東西。
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"Nothing?"
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: \4 G! S7 t) Y/ s! r U沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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4 N/ ~ h! B: }: P: E8 I"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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: k/ X5 ?# D) C( @"How do I tell?" 4 v3 R! h6 a$ h- x2 ^4 f
5 c8 F! b; f0 X8 ?( J' G R我要怎麼說明呢？
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1 h0 _, H: C0 v# T4 m"Can you see the C: prompt on the screen?" ; [7 H) q4 @2 h
& S4 Z3 m$ m$ V! I( R你可以在螢幕上看到 C: 的提示符號嗎？
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' Z6 }4 P1 o; u$ P"What's a sea-prompt?" 6 N% q# [9 K& J6 Z# l) S9 [% t
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! ]1 a* v. ~7 n- |
; r5 H6 e& s) U/ J& ^: j"Never mind. Can you move the cursor around on the screen?" + P W* _. v, X( b
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不管它了，你可以看到游標在螢幕上嗎？
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; p( D2 x0 I/ |' F' p" F"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 z8 V k4 v7 o) _3 r; V" ~
1 K5 w3 v9 n7 C8 W% w5 b1 P"Does your monitor have a power indicator?" / a; U, d; N5 p6 t6 e+ O$ i9 P. o
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ ' B% G9 U5 q4 ]( e- g$ p% }
; j1 ? R! M7 I5 i m"It's the thing with the screen on it that looks like a TV. 6 L5 |9 q5 H9 v) z
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Does ithave a little light that tells you when it's on?" 2 e2 @% v9 U) y6 O3 K$ B. c. ]- k
) I* K& s5 G0 h9 C' ^9 ~7 a就是那個看起像電視的螢幕， 8 i0 ]# ~/ }+ X5 B& L) G
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有沒有一個小光點告訴你它是開著的？ 2 Q/ N% B; ~ N$ ~. l5 [# \- Y
) \5 Z; S" i, A) i% t b6 }I don't know."
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( p0 I' I+ X, S- m我不懂耶。 ' r# T6 ~$ _* A, f
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"Well, then look on the back of the monitor and find where . f. @; _$ G5 z8 v
# ?! t; ?) ]% Q" `4 hthe powercord goes into it. Can you see that?" 8 W" a; x" R3 c0 C5 r) ^& F
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 ]* X8 M7 k3 b4 t5 j
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"....Yes, I think so." 6 z6 a1 T1 N8 P, o4 @, w% j7 K
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是，我想我看到了。
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6 N8 K$ B" T9 W. g& R8 I"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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0 |* s- c d3 \有啊! # E2 C1 J6 p+ ?' A' D9 z% ^8 p
! u5 v; ~$ F, M$ Q8 S0 P" v"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" : {) C# P& d% ^, D: J
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - b0 e' f% l: B5 w& ` f
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"No."
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沒有。 0 u# N {1 t7 w: B7 E2 f9 z& [
1 K2 y; d6 x, w6 a" \) r. g"Well, there are. I need you to look back there again and find
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! A2 I2 E" i etheother cable."
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2 f$ e, i" e+ {) U# q3 m2 b就是了，我要你再到顯示器後面去找另一條電線。
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1 c6 ]; v' M5 S" J! u1 v"....Okay, here it is." ( d+ ^1 }3 u4 O. s& U9 k
# c4 l7 ] E+ @9 a! q/ x, d+ x7 pOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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3 P8 W4 i" k0 S3 g# e v `theback of your computer." ) E7 {- V1 E3 R C% b$ v
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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6 _+ G0 b0 u. ~( D"I can't reach."
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6 h7 \( _" _) j9 t |1 F我搆不到。 % i/ F$ U9 }. A! r6 u
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"Uh huh. Well, can you see if it is?" ( W/ M$ v/ o B) w7 ^2 v
e9 ?1 Z |8 N6 q0 N0 p' @" l4 r嗯，那麼，你看得到嗎？ ( |+ b) t, i* }, ~' n
& T+ k4 r8 r: c"No." " Z: ^5 p: X( L
B# g: [2 N; ?7 m看不到。
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0 ^, o% r9 K' U3 [/ f" @"Even if you maybe put your knee on something and lean way over?" 6 C4 z# P& u7 N
% d( G! m9 G4 ~! u那麼拿個東西墊高，爬過去看一下？ ; Q/ c& ^" C( [* ?
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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8 F0 q4 {) \" b6 y, q" I7 x喔，不是角度不好看不到，而是太暗了。 ' P8 ?- H" [+ o% i$ _
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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q# S" h! w2 Ecomingfrom the window."
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& h$ Q; r3 ~3 E6 Y" L# A2 K6 t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 G( m3 Z& U+ H) `( d
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"Well, turn on the office light then."
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$ H! g7 ^% _- Q8 \( X6 {' h- P( W那麼把辨公室的電燈都打開啊。 . U B& q, w6 F/ S8 K
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"I can't."
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沒辦法。
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4 ~( [8 u. @; f" o"No? Why not?" & k. u7 U) M6 {8 p
9 I3 F; [8 ^# C. k沒辨法？為什麼？ " {* ^' r2 E F2 d [6 F3 H6 |8 @/ Z
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"Because there's a power outage." " l) B* l5 U" b t, a
- ]1 ~' ~1 R3 W" L0 K因為停電啊! ; x5 Y* ~0 B2 y$ Y8 x
( |4 [5 ]# l I+ n. l"A power...... A power outage? Aha! Okay, we've got it licked now. 7 ^2 f* _9 a' \8 e: j% k$ b( S
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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9 ~" E% l' w2 d; Z停...停電？&#@!(& ，喔!OK，現在開始打包， 6 L% ^/ D* W2 n
4 l: O2 Q. @$ t" Z0 A+ W" ^* z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' w) c4 I2 W+ X- t: K
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"Well, yes, I keep them in the closet." ' b4 T, P3 n; y4 h
$ v: R; Y: X8 z; _# _/ @- j# w* d嗯，是的，我已把它們收在櫃子裏。
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& ~" d) r" J/ l& d& P"Good! Go get them, and unplug your system and pack it up justlike : s% C$ K+ F$ z/ {) u! h9 r
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it was when you got it. Then take it back to the store youbought it from." $ b8 S7 D: w8 f" @/ l
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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0 V& ?2 R' p7 h就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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. e- y2 a E% P Q"Really? Is it that bad?"
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! ] m0 P" x4 w0 h4 S* C+ H真的嗎？是它壞掉了嗎？ 5 E- u+ y6 z' s' b& p9 `, ]: x- t
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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% D0 k( ~% ]1 x* p"Well, all right then, I suppose. What do I tell them?"
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$ L2 C; L8 k! {( {6 C5 d+ S喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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2 q8 X4 l# l" q1 v; F' q( J"Tell them you're too stupid to own a computer."
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1 |) V3 u$ \4 k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
