Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - V. G- F6 w g( Q# S
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"Ridge Hall computer assistant; may I help you?" * p2 M) K O: B7 t# \) g
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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) |, v7 W& T1 \, h' s9 g! `"Yes, well, I'm having trouble with WordPerfect." 4 V2 f/ d, W0 d- ^9 s' q; I: r
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是的，我有WordPerfect的問題。
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; |; z7 |' X3 S; Y- l1 Y"What sort of trouble?"
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您有什麼問題呢 ? * j& ~ w( o3 w! W8 Q
' S6 m) D9 ~ }- z"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." 7 H; q' D5 b. a# k: g; G9 P
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它們都不見了。 # H9 o, I1 P( C
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"Hmm. So what does your screen look like now?"
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0 n# D5 @! h" S) X- E嗯，現在你的螢幕看到什麼東西？ , ?1 ~3 w9 @/ u! _8 D
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"Nothing."
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沒有任何東西。 2 O, q- X r& L2 W- L3 v5 D' \
& F: A. w0 e" Y( V6 U"Nothing?"
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4 R. h( J: x) O6 u+ b8 n: B- r B1 k沒有任何東西？ . _ ]7 e) d( H9 q# ?- A
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"It's blank; it won't accept anything when I type."
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, o( S& S) @( Y& p( Y' V螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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1 N- P: I) c( u"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ; e% {( E# W- A8 F
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( C0 B8 t8 W0 m! B* L! K8 m! ~: c
J9 T1 N3 C* i"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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; ?. J6 g {5 j/ f" h0 _"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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4 K0 B8 f& W( Q& Y, o7 }1 @顯示器上的電源指示燈有沒有亮？ 4 |9 @; A! @* X8 U
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"What's a monitor?" % n3 R/ {7 P! D) O0 p! U3 R
: y& u: M2 q8 X) v; b什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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- |/ ?" x, D' F, ^8 DDoes ithave a little light that tells you when it's on?" ; i' [2 x4 [0 W2 }0 m1 e: |- Q0 L
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就是那個看起像電視的螢幕， " [5 V0 F' r3 n$ H0 W3 [7 c- ?7 l4 W
1 R8 m2 j& w$ Y2 w有沒有一個小光點告訴你它是開著的？
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I don't know." ; A% g J6 p. B. ]) g; S
; s8 p: T* d, Y+ m. W我不懂耶。 : L9 Z( i' o ?8 C
4 s# J0 l6 x/ p& E W1 M4 I"Well, then look on the back of the monitor and find where ( v- ~$ Y! O4 n. h/ q/ {
' I: E. y" H+ H f( g5 E! wthe powercord goes into it. Can you see that?" ) N- \ w ]% k/ D N
/ C1 b5 |. I C; E/ M$ C& p那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% g: c! q. l, D8 E4 X- E+ `+ h"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." X u+ m9 @. ] S- ~) V2 }
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 @) m8 P6 s; R5 r! h0 y1 L
, y8 C) i( P# ^9 a5 s* b: d, U"....Yes, it is."
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/ W8 q1 T. B9 A有啊!
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"When you were behind the monitor, did you notice that there were
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0 \ t+ E" v- \' y# ytwo cables plugged into the back of it, not just one?"
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% ]5 {6 g0 q2 z9 w; a你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ w9 H5 h2 N& @3 {
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"No."
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沒有。 : r7 q7 e; `% O7 ]0 h' R
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"Well, there are. I need you to look back there again and find
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4 |. H6 n" G0 q. R1 C" Z) j% `theother cable." # `5 `( w6 W5 |- m( b* H
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就是了，我要你再到顯示器後面去找另一條電線。
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' C2 [ T3 p Y' @) Q: k4 Z4 b"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into , S5 w4 y% P; a
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theback of your computer." 9 `: Z: B: A$ @
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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0 t4 c% ?. w0 V% d"I can't reach." + F" a) [6 j$ d. H: `
5 n6 |" z' W: ~8 F8 v9 J我搆不到。
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! Q: w2 D* N$ |3 c7 n! V"Uh huh. Well, can you see if it is?" ' q) T8 t+ J" c9 @/ c
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嗯，那麼，你看得到嗎？ $ F! z/ |% X `) J
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 7 v# C: S+ b- `" `: }
1 u# T) i! k& O" a( j1 Z/ W$ z; W5 E那麼拿個東西墊高，爬過去看一下？
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3 l8 f a/ O3 _ ]+ u9 r2 C3 q& @"Oh, it's not because I don't have the right angle - it's becauseit's dark." - c2 U9 |' S2 X: L/ w" T/ m, }
, m6 K6 |# y) {$ _/ m喔，不是角度不好看不到，而是太暗了。
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. w9 e! u% c9 G# a) ^"Dark?" 4 g+ k% M8 A3 w, b
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太暗？ / G. a6 D# D+ b0 C' y: A
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"Yes - the office light is off, and the only light I have is ; t; T4 y6 w& g! N O, ]. ?( P
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comingfrom the window." + Z( L, D! G/ I( |% @
5 I. h6 I8 {8 Q. w5 F1 d2 S是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) V! ~: }) s2 l4 w/ D9 g1 B* G"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 0 r0 z2 s/ z Y r- ?
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沒辦法。
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"No? Why not?"
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) C4 e7 N' x) w3 I4 m沒辨法？為什麼？ 7 q) m6 Z9 i' |: L- I7 P% Q; c$ J( F
! }) a5 J0 J E9 h1 d"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ L" O) I& \" C X+ z) {Do you still have the boxes and manuals and packing stuff / h/ O8 e9 M9 P# k( l
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yourcomputer came in?" ! q' n1 I! V" v1 t
9 o% c4 B. C1 m7 S# ?+ i' J' k停...停電？&#@!(& ，喔!OK，現在開始打包， , g& R7 C. ~. ]! p
! h0 A: [" {, t9 i0 c0 o- g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ # y: p; s: Z9 P- Y# t/ \ [
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"Well, yes, I keep them in the closet."
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9 a. i. S4 ~+ Y+ O4 v" a嗯，是的，我已把它們收在櫃子裏。 ' p* P: [0 Q; n7 k8 U8 G
4 ?9 m$ d. {# @6 @0 W9 g"Good! Go get them, and unplug your system and pack it up justlike
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* o$ x1 a9 }9 J! r* Git was when you got it. Then take it back to the store youbought it from."
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+ g- r/ r8 ^' P0 g很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ B! c7 G* F* s$ N3 D, `: w就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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5 Q3 o4 g( v, C"Really? Is it that bad?"
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$ F* M/ n. D+ F# l/ l! h真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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! V2 ~4 P3 r% E$ Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
