Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 5 @+ z# ~* ~6 h5 q7 S# N
- I D2 k* h/ I! D1 Y7 rRidge Hall 電腦公司你好!我可以為您服務嗎?
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# {' v( Z- q; K. E1 F3 g+ g1 \"Yes, well, I'm having trouble with WordPerfect." 8 U _$ S6 M9 U
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 9 ^4 U0 V" R- P7 k
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您有什麼問題呢 ? 6 G! x4 l* c2 T5 g0 E- @6 p
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"Well, I was just typing along, and all of a sudden the words wentaway."
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6 }# U% e" j; k$ Y7 N! b6 K' ]我剛剛自已在打字的時候，突然間所有的字都不見了。
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( H. ^6 r3 e1 R" F9 t"Went away?"都不見了。 h6 \5 @. B* k2 z0 W/ S9 R
' U/ r; p/ o: N) q) c2 i" O"They disappeared."
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* j6 Q" y4 M$ G: b& x! S它們都不見了。
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"Hmm. So what does your screen look like now?" 0 ?8 n# K1 l( y5 ]; t% `/ Y3 I
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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% E+ {1 N+ A. l; S! c/ v3 x沒有任何東西。 ) _/ J: u1 O/ M
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"Nothing?"
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r7 J# B# ]0 `5 T沒有任何東西？ 6 v8 ~( ]6 r# p: ~
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"It's blank; it won't accept anything when I type."
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6 a6 {1 X; ?0 N6 D1 A) e螢幕是全黑的，我打的字它都沒反應。 i7 W- v& I6 D) c+ @8 m$ W
6 ^: H+ c8 h1 K6 h' _" B3 y"Are you still in WordPerfect, or did you get out?" ( b) r# g7 }# [8 ]
9 G8 i9 [: U2 E您是否還在操作WordPerfect，還是以經離開了。
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0 v7 l) _% D2 b8 V% T) V6 [/ N"How do I tell?" 0 T4 D* {' U/ V% X4 v0 I
# t; z% l* Q8 m我要怎麼說明呢？ / I& d: ?, K5 \& ~* C) s5 P
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"Can you see the C: prompt on the screen?"
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+ {# k4 p2 }0 U% C; c N你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 5 y. s2 s( h& K( R3 \2 `% Z
+ c% \6 x! b" H"There isn't any cursor; I told you, it won't accept anything Itype." 1 W# p, y2 I' k7 T% x
% Q% v# ~1 b% L7 G) f4 e( h螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . x; \# A; J0 {4 X( ]
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"Does your monitor have a power indicator?" . J% D% q9 w" m& S$ S% W, ?: [) Y% O
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顯示器上的電源指示燈有沒有亮？
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0 E6 t6 H1 o" K5 V L0 o$ Q t"What's a monitor?"
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$ [, P- H/ P/ o$ J9 `6 c) O什麼是顯示器？ : S! m1 @& \- H; c3 d( P
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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+ b/ T! u$ `9 nI don't know."
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我不懂耶。 / y+ [" l( j9 E0 b/ }/ \
! y, Y# n0 z! M X"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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# u/ w. a) I$ ^# A* J那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 T* i+ p5 y1 V3 m: M. X1 N
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"....Yes, I think so."
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' Q, X1 B' |1 G- y: F8 S6 _; F是，我想我看到了。
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2 p5 ^1 Y( H' |7 G" a, u* A8 {; b"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 K% e$ t2 ~7 ]. o, Y
, }# ?6 h2 p/ p1 @. e: h太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 8 i1 a' t) P5 I: ^* z7 M
( N6 r$ a1 t {有啊!
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"When you were behind the monitor, did you notice that there were
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- ?! W; v, ]5 f. wtwo cables plugged into the back of it, not just one?" 2 E7 [% p S) P+ B+ z, ~) Z# A
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % `0 `0 [+ c9 _. p0 ]
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"No."
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9 E% [" M4 |: a( a+ e) H2 c4 R沒有。 , P& D5 g7 a. y
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"Well, there are. I need you to look back there again and find
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theother cable."
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4 x' H* i; U9 E" ]+ ^' E就是了，我要你再到顯示器後面去找另一條電線。
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' t7 Y0 G: [+ k* L% ^. T6 _"....Okay, here it is."
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( N) \+ R2 w6 K3 ?: U; j4 kOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." % y3 u+ p9 ]$ ^! c+ d V$ \
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * ?! I2 c# ]" W1 ?* H$ c! D
" x- ~6 n' C9 w, Z9 z# X4 I* @"I can't reach."
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我搆不到。
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. f. j9 \& O1 j5 n: O) `1 |"Uh huh. Well, can you see if it is?" ( K5 _( Z$ n9 L5 e/ k
. G0 |/ o! Y# w# [* N嗯，那麼，你看得到嗎？ 2 B2 R; J2 c! t) |! _
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"No." 6 T- e9 a7 n; X: K g6 [; ?
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看不到。
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* N! }! B x2 v"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 b- W( b* J# Z4 A7 v
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喔，不是角度不好看不到，而是太暗了。
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- K6 m5 @0 D# b, N3 T"Dark?"
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# c$ Y5 l- W) ]& o2 s太暗？
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# R5 }) Q7 C+ x9 G8 K9 X"Yes - the office light is off, and the only light I have is 2 J) u, c Z3 y' f
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comingfrom the window."
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/ W$ D3 P, M4 R) u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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( W1 U* x; c' |3 z2 T"Well, turn on the office light then." 1 Y$ Y- O* q0 k; S
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那麼把辨公室的電燈都打開啊。 9 G3 ^, X7 e# y9 T
3 i, B- Q6 A1 w( u; [: i' c"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ % Z( g7 E9 n! M2 m3 _" x* e
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"Because there's a power outage." + @4 D0 r1 N4 ^8 E
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因為停電啊!
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8 Q' X# V+ ]% B/ E, h( i3 {6 j"A power...... A power outage? Aha! Okay, we've got it licked now.
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+ k2 v% [" A3 u* k3 o1 ~Do you still have the boxes and manuals and packing stuff
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' x- V0 t( A3 A4 n3 B" dyourcomputer came in?" ) O! w: O! b# X& T" z! A9 [3 U
O4 {* I) K* I4 ?* p. a停...停電？&#@!(& ，喔!OK，現在開始打包， ' b: E3 }. S( A$ M6 ` w
) h2 F) V' f& o5 J/ |6 b& b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 [+ p y! D; i ]3 M1 e: \
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"Well, yes, I keep them in the closet." @ L V w$ t4 Y p" K0 |
+ _1 O: v+ |5 u+ p. e5 e% S嗯，是的，我已把它們收在櫃子裏。 ( n, w+ b* T8 a5 |! H: _
0 Q) W& Y1 T" p: Z6 a"Good! Go get them, and unplug your system and pack it up justlike 0 ~4 ?& C; f( v( Z5 x- h: \
: ^% a6 W* i2 l0 jit was when you got it. Then take it back to the store youbought it from."
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( N$ o3 Y6 E+ c/ X) w2 E+ `很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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1 f8 P' e) [) R& P; R1 I8 m% e"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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7 R7 ?* j- Y) F"Yes, I'm afraid it is." $ i2 Z5 h g8 V1 V* I
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是的，恐怕是這樣了的。 $ F! h6 W5 m' l9 z [
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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% P9 W! w" Y, T5 G"Tell them you're too stupid to own a computer." & X$ ] p% k* ]) u; T7 p; ?# K8 U0 P, A
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
