Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" * q# n/ l$ D( Q6 l) m6 W1 D
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 g$ p' E2 _, w u* n
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您有什麼問題呢 ?
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0 }4 h4 t, H# F2 q) I/ r2 }"Well, I was just typing along, and all of a sudden the words wentaway."
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. ~0 @6 c6 X+ y: v( n, g! o我剛剛自已在打字的時候，突然間所有的字都不見了。
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5 u/ l1 b1 n9 {% h) L"Went away?"都不見了。
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"They disappeared." ! O+ y q. C' a6 z) f
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它們都不見了。 4 o# f: w+ R" h3 S2 J& x
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"Hmm. So what does your screen look like now?" . _ u& P1 O7 Y; V* |$ e) C
; D) |( _9 m0 U- f) _嗯，現在你的螢幕看到什麼東西？ % b' E; a1 ^ d+ }5 N' N+ u
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"Nothing." % ^, ?! k3 o9 [6 \& o6 X
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ & r% T0 g) x7 w+ V b
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"It's blank; it won't accept anything when I type." ! D% W$ `" `9 q- @ s
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螢幕是全黑的，我打的字它都沒反應。
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2 J9 W" ?3 e, B& @"Are you still in WordPerfect, or did you get out?" . `3 l# a7 A" V' z' g- R
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您是否還在操作WordPerfect，還是以經離開了。
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6 E8 O) v1 N9 e4 p"How do I tell?"
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' N: j; r. g2 ]& G1 N$ @6 ^' f我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" / e0 X) b; K7 X" [. }; ?
* _; l* a$ @6 }3 z( V8 O7 `: T你可以在螢幕上看到 C: 的提示符號嗎？
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3 Y, \9 V8 N8 U, _8 @; f( q"What's a sea-prompt?" : O3 i3 U7 N1 o' d. G, z5 M
' U& `% O1 S/ B5 |3 K9 x5 b什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * G. E7 u! M+ J! W% M
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"Never mind. Can you move the cursor around on the screen?" : d0 R4 q" X& |9 R4 \: V9 g
7 s) d) s6 n. v$ [/ M+ V( ?+ J不管它了，你可以看到游標在螢幕上嗎？
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0 \; W4 J3 D6 Q Z6 m/ g$ q"There isn't any cursor; I told you, it won't accept anything Itype."
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9 ]+ K7 d2 w6 j; l螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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7 {, [4 v. w2 ]"Does your monitor have a power indicator?"
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, |* f' E% M1 u* ~, I8 i0 \顯示器上的電源指示燈有沒有亮？
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2 l8 p+ S' N. a' \"What's a monitor?"
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8 R a1 S" Q' v/ Y, Z什麼是顯示器？
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9 E2 w4 k& e* P2 x"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， , v& v5 V# ? [9 }( [
2 i; S) | j, G! m& { \4 o( c- T有沒有一個小光點告訴你它是開著的？ 5 X; {! ]" n# y' }) {$ {$ u( F
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I don't know."
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( l' z; z" p1 Z6 O+ N我不懂耶。
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"Well, then look on the back of the monitor and find where
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6 p/ H; ]: b) vthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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' R/ {) W, U$ T! D" @; M* ]$ l"....Yes, I think so."
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, o8 R5 U2 z+ p* d1 {: v0 S9 a& J, m是，我想我看到了。 5 r7 \& Q3 [/ Y0 t) U2 W
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" F% F- e% R1 q& L, s+ G"....Yes, it is."
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( D9 C$ l; Z& N7 y# t0 b2 M有啊!
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8 z% t6 C6 ?' T$ g"When you were behind the monitor, did you notice that there were
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* x/ a; R) v# i( }+ Z6 vtwo cables plugged into the back of it, not just one?"
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( A% {4 ~4 N6 j你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 U) _) Y- P. H2 ~"No."
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4 c: {5 J" [) |& B' g) o沒有。
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7 g3 g( K! U$ z* K) l"Well, there are. I need you to look back there again and find
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- \9 W: W$ x0 x+ N; O! c& s. rtheother cable."
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0 Y2 t( g5 M1 z9 _' @就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ! U6 F. U9 [* j9 K: B( i" ]
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 L" d5 I) c: A. e5 f2 p8 C5 j( v
6 @1 h4 `3 z7 `"I can't reach."
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# l; p2 K$ t& {9 V4 `我搆不到。 / G8 |0 i2 ^1 \1 E+ S6 l4 _( |
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"Uh huh. Well, can you see if it is?" 9 U3 X5 Y4 E( R2 R
9 n' |9 ~( V' t3 }- y嗯，那麼，你看得到嗎？
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"No." % q' s& f) G* B3 {) `1 U! f2 }
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看不到。 " r- D8 |6 t1 O
+ i( o. n7 ]7 F! _6 u"Even if you maybe put your knee on something and lean way over?" ( K0 Y" P6 d9 `/ G. p; {' g
1 I8 y1 k$ [- G% ^5 c' X那麼拿個東西墊高，爬過去看一下？ ( ]3 y4 C$ Z6 A! D! ~. j
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! t' ?/ I" t5 P3 V: R1 S
' K( P& X Q1 ~3 G喔，不是角度不好看不到，而是太暗了。 - _6 Q* V! j: O3 S3 E0 A
* ^/ Z: F: P/ V# u( P0 d( I"Dark?"
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太暗？
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, y$ p! d5 g, I% i( _* e$ _"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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% ~, x0 g! F8 Q d4 G6 k2 a是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " e. L! r b9 Q) u
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"Well, turn on the office light then." $ B, h$ S9 y; O# C& w' Z
( c# \$ F5 U$ Q& E, ~, t+ B" X# [那麼把辨公室的電燈都打開啊。 . K3 U& q1 i' n) K
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"I can't."
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沒辦法。
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"No? Why not?"
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6 ~1 Q+ A0 Y& b' C) C沒辨法？為什麼？
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+ l" r1 v, U9 l0 r"Because there's a power outage."
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7 }9 G# _* d' G0 j2 G0 I6 }- P因為停電啊! 0 A, Y/ S3 ]% ^8 O! m) I) I9 {* F
( E" l+ ]- ?% [/ C, W"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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4 m5 ~( S( _2 |4 I6 j# n+ T. @5 f" Ryourcomputer came in?"
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7 h0 t/ S5 N9 p! c3 ]2 T0 M( n9 c1 ]停...停電？&#@!(& ，喔!OK，現在開始打包， & R3 |3 e. c( ~5 K, l( h
4 b6 X5 X6 v2 @; k; k# y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 J2 A( N) j* d+ _"Well, yes, I keep them in the closet." : K3 M1 Z$ U% o' s* }
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嗯，是的，我已把它們收在櫃子裏。 6 `+ |' q) Q; `2 F/ s+ l5 t
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"Good! Go get them, and unplug your system and pack it up justlike
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# m+ M1 O0 m- ~- M% Tit was when you got it. Then take it back to the store youbought it from." g. t. A9 R$ E# A/ H
3 O# N3 W: ]& y& b很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 P$ M5 y2 S; d
( w7 q2 f8 r, N S0 N! f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! J6 g* ~/ B3 Y7 ?* B; d5 H
* Y3 N' O% D- F$ k5 I"Really? Is it that bad?" : z7 k" B* L. F( ?
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真的嗎？是它壞掉了嗎？ ) w. F. H6 S1 M! L M! u2 ^
) r5 r# r# |$ ?"Yes, I'm afraid it is."
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l, j2 G9 R0 }5 I/ k8 [; W是的，恐怕是這樣了的。 / u/ i( i, z) I8 b! l. P1 P7 P. X
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 1 D y8 K! S3 x! [2 a4 {
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
