Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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+ _, C6 K2 z1 Q% v"Ridge Hall computer assistant; may I help you?" 3 R( } Y$ f H
1 d' l d' C/ @1 \" gRidge Hall 電腦公司你好!我可以為您服務嗎?
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5 Y/ G6 V9 M0 |"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " I5 S; K' u! T! O/ p# H( D
, R+ u# r9 ~7 R0 K6 o# [ E/ a"What sort of trouble?" 5 v5 m3 w/ ]9 U2 v ~# K
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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9 j& `, _- ~/ Y8 T3 d* Z8 R我剛剛自已在打字的時候，突然間所有的字都不見了。 $ K$ H/ |0 ?# Q" k+ \6 e+ {
; g- A' k% `- G$ f4 `3 E& q6 \"Went away?"都不見了。 4 i7 o" r$ @" y+ k. Z* n
' m: {8 J! ~2 Y$ B- T"They disappeared." ; B7 s- L) z/ F/ [8 ~3 p
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它們都不見了。 7 w- e* q' Z8 s) p2 h* a
6 w9 N5 h1 W2 F! r4 y4 A"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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- P+ E5 S0 N* a! y; {) G"Nothing."
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沒有任何東西。 - g! N6 L) I' W' Z" V
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"Nothing?" ; @9 L2 o& O2 h# w9 D0 P) v
* d( B4 w+ j7 v沒有任何東西？ $ A. j+ K' j/ ]2 U
9 M- r6 \; M6 T/ v/ w"It's blank; it won't accept anything when I type."
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( ]: I6 P$ f1 w0 ~' Y' Q- z* p螢幕是全黑的，我打的字它都沒反應。 . ~" j" ^( F; P2 ?7 }) b
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 . V' l U& v# ], _/ c* J |: w
% J( G3 O) r! e0 O* c"How do I tell?"
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! n6 a D8 l/ q, B我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 4 ? ]4 K7 X" H2 w& |
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你可以在螢幕上看到 C: 的提示符號嗎？ & {6 _! R1 u. Z
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"What's a sea-prompt?" & T5 m" ~$ p& W5 f/ H6 c! f2 d
/ b- Q- |& d0 ~9 B& p; K9 Q: n- B什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / s1 V7 d5 n9 p$ a( K* N
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"Never mind. Can you move the cursor around on the screen?" / z% M) Z8 H) @
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不管它了，你可以看到游標在螢幕上嗎？ % m8 e- u" m" _# x; ?/ M# C% O
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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+ K, {, e# W& G! I3 f"Does your monitor have a power indicator?" " s+ n! r, k7 H @
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顯示器上的電源指示燈有沒有亮？ + ~2 M: n) G/ S$ W
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"What's a monitor?" % V" P* c1 e+ t. s) [, O
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什麼是顯示器？ 2 @. S. u4 y- R) s. E
& p7 g5 ?5 ^: B' T"It's the thing with the screen on it that looks like a TV. ' _/ ], _. f! J. z; P
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Does ithave a little light that tells you when it's on?"
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' M% W, Z+ w d7 y/ J0 G就是那個看起像電視的螢幕， : @4 v: Y2 B+ W0 S6 k1 q
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有沒有一個小光點告訴你它是開著的？ 5 Z% l1 f% w9 \- w
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I don't know."
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我不懂耶。 ' L1 U" T: G- ~- M0 c
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"Well, then look on the back of the monitor and find where
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/ _7 g- O) c: d4 ~the powercord goes into it. Can you see that?"
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5 v0 B% O2 j; d) V$ d) x6 J那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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0 }. @, ^) V$ J) l. y3 R"....Yes, I think so." 0 x: g' b) X0 N: \- Q
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 Z2 [' r/ h8 m/ h( ~* _4 s0 G+ x
9 e$ o- F& E$ E& O# s. E1 U6 E太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 u5 e0 E' W3 u# P3 ?; ^" M
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"....Yes, it is."
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"When you were behind the monitor, did you notice that there were * n+ m) N4 v1 e
6 ], R$ \% p2 Ntwo cables plugged into the back of it, not just one?" / s) ]8 H: F# t) @1 Q1 ~
$ K0 p9 y* I5 {4 F1 f: ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 Z- _+ `* t" x0 Q# G* {5 ~
* W2 ]$ h+ z+ E5 K"No."
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沒有。 ! G) u& G& k# g: w0 R
9 o2 I2 ?. I+ w# _* k6 F"Well, there are. I need you to look back there again and find ; O# W$ u# X% V& L6 L
9 Y/ @. k4 A9 b5 L- ztheother cable."
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, O' i( ^( v) y# A3 K就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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9 s- P: ]5 C; ?/ n: Y+ zOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." # f5 g. B4 g; l+ r a
1 V5 x/ W+ ?7 T, Q6 S6 l9 {再替我找下去，告訴我它有沒有確實插好在電腦後面。 + a4 ~0 L& _: p6 ? {( p2 u" ?
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"I can't reach." 0 F$ I- { A! W$ k1 T N
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我搆不到。
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4 P) J/ u3 r8 M \6 z"Uh huh. Well, can you see if it is?"
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8 R/ z$ Y; r' }% ?% _嗯，那麼，你看得到嗎？ % Z2 _$ o8 }! x8 ?5 j6 w' o3 }9 E# j
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"No." 6 a3 Y% L- B" E5 a5 ^7 R
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 N, d' K: X" Z" q% B喔，不是角度不好看不到，而是太暗了。
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, E" Y9 |" b# h. O"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 9 w9 o! \/ w" K9 A* j
5 K F, f p* K: G I& i w( o) ycomingfrom the window."
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7 w4 p5 @1 Z6 u5 @# s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + d1 I4 \4 e6 t
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"Well, turn on the office light then." / ~# E% R: [$ E. ^ J
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那麼把辨公室的電燈都打開啊。
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"I can't." % @6 X# p# x0 t3 X. Z: [! R
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." : `- b* D- E- t K$ u. Q! ]
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因為停電啊! o$ ?0 I% d- _4 Q3 ?* D
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 D0 p$ p/ V# p9 W0 f' z( u
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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6 N" i: q! S: c電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / @$ G: U2 n+ f' [
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"Well, yes, I keep them in the closet."
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5 {. R' k2 z/ C' U) G+ {嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 7 l, `$ K7 }8 J4 h) C2 v+ {/ E& y
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it was when you got it. Then take it back to the store youbought it from." J5 U; x2 `9 ]/ e
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ Z& s/ K7 K# s; a* P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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% I) K$ s3 T' u- X"Really? Is it that bad?" 4 P9 q1 m( E/ i9 w5 ~& _
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真的嗎？是它壞掉了嗎？ : ~- V- a6 E- @8 z" }- O5 h6 u
0 X& P$ p+ X9 Z* e! n% c* }"Yes, I'm afraid it is."
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( I* L% @3 A# r& F6 Z7 g9 C是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" , J1 c/ {# e: T' \$ G# Z4 N6 e; l& K
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
