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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü 0 q, o0 a+ p, M$ n

2 F* S1 h/ |) @3 ^: `; P5 q"Ridge Hall computer assistant; may I help you?" 6 N* B5 h( N9 L: X& `8 u2 j
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect." 5 E5 x) a7 H7 y* @9 l

9 a* H9 E6 B3 X4 c7 u! _¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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1 t& v3 w1 c4 J/ z6 k9 {7 ?"What sort of trouble?" , d3 g# k8 s3 m+ Y

6 }+ O* ~2 G- z, e  J& [±z¦³¤°»ò°ÝÃD©O ? $ B% I5 C- r) C4 m# k, G  k0 n

7 m8 H" s. N, P% Z9 B& ]% D"Well, I was just typing along, and all of a sudden the words wentaway."
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9 H& |# [$ `1 p§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 6 e2 W* O# E0 H3 t+ m7 ^

  |0 j, I- k! O$ O; M* k7 A* B( M"Went away?"³£¤£¨£¤F¡C " R3 C7 q2 x8 O& g  f* Z# i) s

) e& W7 A/ f( Q* O9 H"They disappeared."
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- b$ x4 f6 h8 i* k; D* S6 u"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H # _1 ^6 T5 J) N# m

: t9 z# \* w3 K"Nothing." 6 G4 B7 [. \2 m6 m5 p& A: C. F

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/ G5 K3 _6 K% y9 v$ }5 j1 }"Nothing?"
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¨S¦³¥ô¦óªF¦è¡H $ e  i! i. N! O; q; B( Y# D+ I
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"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C - ^9 D- G& o% M. U5 ~

2 a. y, S1 a  q1 W& V"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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1 e1 v' G3 d  `/ p* Q6 _"How do I tell?"
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% b9 b; U2 \! z/ P" @5 O) \§Ú­n«ç»ò»¡©ú©O¡H
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$ a7 ^1 [4 H! w9 o"Can you see the C: prompt on the screen?"
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H
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"What's a sea-prompt?" 8 }5 @) M) _* n

6 D* i" Z  B0 ?6 ^( n9 B3 a¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ) 5 w9 e! b3 Q% R
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"Never mind. Can you move the cursor around on the screen?" 8 p. K7 v' T: `2 {) K

& Y: `  I! k) x8 {% a! F: F¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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! m" `! F/ \/ I; N  ^' j"There isn't any cursor; I told you, it won't accept anything Itype." ( r$ g- x! }  V' B  \

* Z( J" S& ?7 B. ]! ~- g7 g8 v8 V¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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$ G1 K) k" r$ c6 j6 C& h9 w, {3 P"Does your monitor have a power indicator?" 1 B4 L! L3 A5 e

4 K# s1 b4 l* `4 s8 |) ?Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H 6 l( a/ V# J; ~7 g' m  q' h" v

5 n4 C# f6 \* M$ I) z2 A# D; c& h"What's a monitor?" 7 S* e/ Y- q$ G/ s7 d7 P% K

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"It's the thing with the screen on it that looks like a TV. 5 z. A  G  I' \/ B

# I, h. v( A" M, i; XDoes ithave a little light that tells you when it's on?"
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" F% J" O# S8 c0 @5 u# f  X( A+ _) Q´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A & n, |4 E) {" f
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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I don't know." 5 r9 y8 G" f/ B1 L8 k5 [
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§Ú¤£À´­C¡C 7 w' B3 l5 p: V0 n" o3 u7 D( v

9 H, R  X% L6 b( {8 Z"Well, then look on the back of the monitor and find where 5 Y3 V' |$ m+ I$ P0 q+ u

$ e0 m, \9 @9 ?/ u: T, F5 kthe powercord goes into it. Can you see that?" 8 M7 g( z! R0 R" }5 C

# @/ `7 G5 ^; x0 `¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so."
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) W+ Z+ h! b& o9 P"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! N7 d  M7 E' h" e6 d! m2 T¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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"....Yes, it is." 5 ]* w3 P+ P5 _: t

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"When you were behind the monitor, did you notice that there were
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; O) m$ j4 A3 r% U% L- E: Ttwo cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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4 L, s: b& F4 |2 _- ^3 b) M"No." , @' ^& I# j. u1 {' j5 F
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¨S¦³¡C
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  R: H  ^; I( f"Well, there are. I need you to look back there again and find 3 _& ]  W; Y+ A

! K3 t1 y) T5 y1 l' ~# J3 [  itheother cable."
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C 2 F' u7 m  ^/ }  y; I/ _3 u
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"....Okay, here it is." ; \& D! \0 p" D3 a

+ E+ h& v" O- U' t0 `0 H% V5 p& rOK¡A§ä¨ì¤F¡C / D" w! K" U7 ]+ Z8 m

  I: [) v5 S/ R! X0 [: k/ q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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# v, w9 i9 f% D. r& k¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C ( \9 }1 D6 b" N; H. \
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"I can't reach." 7 L3 b4 b" o) _1 {+ i& I

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"Uh huh. Well, can you see if it is?"
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5 |+ ~0 p# B; B) R8 W+ {( P9 Z# W¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H ' b% D9 y6 k/ |+ j+ H8 r. _1 F
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"No."
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¬Ý¤£¨ì¡C + V+ q0 B1 o+ J5 o
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"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C , T2 J  t! e# X* R5 k* \, v! V( Z

9 K7 p' I& s2 ~4 a1 K) j! S! S"Dark?"
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1 U8 [+ m4 o! {8 Q  {"Yes - the office light is off, and the only light I have is : y: ~. c# D1 }/ Z. y5 K
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comingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C & G$ n2 ~8 X' \& m) s$ Z7 D0 q
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"Well, turn on the office light then." * J; M8 p& U% }$ S$ g; _) Y
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¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C * I/ ^  m% X4 w9 A& a5 \
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"I can't."
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¨S¿ìªk¡C
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"No? Why not?"
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¨S¿ëªk¡H¬°¤°»ò¡H
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1 Y: s7 i2 E: k% R4 U) N$ i"Because there's a power outage." 2 s* i6 J) K) P7 @6 w  c4 E* V( L

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) ~8 w* I+ k  F- d! J"A power...... A power outage? Aha! Okay, we've got it licked now.
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" y& k( a  b/ F" m* JDo you still have the boxes and manuals and packing stuff 8 }# z4 w6 v2 a: x2 P0 u8 H
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yourcomputer came in?"
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4 g- x" A# u5 o3 q% W. i. `6 G°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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! h& ?# e0 I6 v. o¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H ) q$ Q( u5 ?; f" K7 P7 M2 t
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"Well, yes, I keep them in the closet."
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! G2 {6 W4 X; Z/ T6 N# w* p8 t¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C ; _* O4 c. @* k# j% E7 e) `4 p$ t. J3 Y
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ) P' w% U- q" j8 u# M4 P; ?* K

% b$ G5 A4 g' u2 j8 ]6 h«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A 4 R' S! K" D7 r; w  s

! p* }; \, D" u´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C 4 f! _+ v+ \7 W7 U: J6 v0 ^$ k

  I* a3 a9 A* |1 v8 M"Really? Is it that bad?" " Y. g, f+ q6 N: G) s$ t

8 R5 W5 N0 b$ p¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H 2 s1 i% b9 m7 Q# w" [
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"Yes, I'm afraid it is."
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¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C & I4 C3 M5 i% [: Q) Z  h2 g& x

( m$ h1 P. V( R& x! T"Well, all right then, I suppose. What do I tell them?" 0 y3 q# [* Y1 S6 f

+ N& B! z" |- Y# o5 \³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer."
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