Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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5 _3 c! [) L2 X0 G"Yes, well, I'm having trouble with WordPerfect." " d1 H/ k" x. B0 ~5 A, Y6 Y+ A4 P
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是的，我有WordPerfect的問題。
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"What sort of trouble?" ) h) _* \: c& ]- h
\# U4 J$ \ x. x0 E( y% q您有什麼問題呢 ?
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3 M! N" L B2 z* U- b, p"Well, I was just typing along, and all of a sudden the words wentaway."
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' n8 M3 A. v' H( E) W# u2 l0 ?( C我剛剛自已在打字的時候，突然間所有的字都不見了。 4 b& B% f4 n/ ^3 a9 b3 @
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"Went away?"都不見了。 7 K$ o+ a R0 z, E! h, h9 g4 R" J9 Y m
* S. G/ j8 w/ T! V& |' D"They disappeared." 1 g% M& {5 J! L/ H9 R. A2 X8 w# W
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它們都不見了。 " A4 [. G! i7 ?% F' q4 m& e$ T
$ m/ e, S: u- z6 T+ e) ~"Hmm. So what does your screen look like now?" 8 u8 \- a# k: s& A
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 5 ^ O, O6 `+ k0 v! T9 s6 n
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沒有任何東西。
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"Nothing?"
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沒有任何東西？ 9 W! w+ n# T" e" _. l- z
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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8 a4 i- i% y3 \2 e% S' \( I"Are you still in WordPerfect, or did you get out?" : U( ]3 T) c4 h5 x. x
m6 ^- C" b& t1 y) M) L. F9 F您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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W# @: ^3 q' ]. h1 X1 u* b什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 4 G! P; {, M4 Z: x) M! y$ }
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"There isn't any cursor; I told you, it won't accept anything Itype." ! r e9 e! }9 `1 s z- q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 0 F9 W* F, i6 V( V( Y2 ^
% r2 {* D+ |- @9 M顯示器上的電源指示燈有沒有亮？
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! J. u8 `0 Y" b( u, G2 N2 M"What's a monitor?" ; q% X, D3 q, `0 y7 [% M
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什麼是顯示器？ $ r: i5 e* X5 X; M) |
- y3 t* C7 w' k! s7 C"It's the thing with the screen on it that looks like a TV.
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0 p* @: `1 T7 N6 xDoes ithave a little light that tells you when it's on?"
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6 L9 p" ^% m" Q( y3 ~就是那個看起像電視的螢幕， # _9 O( P! [% q' r. B
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有沒有一個小光點告訴你它是開著的？ $ q7 I. Y9 i1 H
! |5 D8 M! k) b7 @% O% MI don't know."
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我不懂耶。 ( p4 t& a J; m, Y
5 }) G1 x% p* l( k' x6 v"Well, then look on the back of the monitor and find where . U5 \ O) a8 W ~4 C8 ^* g$ j* _1 E
5 V2 O# h) U+ T* G4 Kthe powercord goes into it. Can you see that?" # @) y. Q5 T4 W8 j+ T
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # P! l0 d2 @$ Z9 o$ M
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"....Yes, I think so."
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: t, M% r0 k$ m0 U: I3 M' u. o是，我想我看到了。 # |* C! ^" H, a( i6 K
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - e) }0 H! t, ~* z0 U- t% ?
* l) v; |0 P) P5 z. M"....Yes, it is."
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' C4 {5 y5 h6 \; U3 v. ?. F有啊! ) N; F' d. u _- }6 C
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"When you were behind the monitor, did you notice that there were ( G. W- W; |: {9 O
' Q5 ?) O1 ~) n# Ktwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 N4 E+ p! f$ H7 T"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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9 r9 Q% G5 H" `" atheother cable."
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2 ~" h7 y+ o* K. H# }5 H6 x3 r0 I就是了，我要你再到顯示器後面去找另一條電線。 9 D( [# V, t' }; p
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"....Okay, here it is."
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) E( P9 I- k$ F2 lOK，找到了。 4 W+ r9 ~. N d* {0 [2 N0 ]- b
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"Follow it for me, and tell me if it's plugged securely into 0 T+ p5 Q. ]" a
& M4 N; t4 N7 r! gtheback of your computer." 3 T) ]/ o5 a* `
' M/ L! Q3 ]' k! i再替我找下去，告訴我它有沒有確實插好在電腦後面。
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5 S8 E1 b: I }. I6 O& W"I can't reach." 3 A; z: H4 l+ Y: t
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我搆不到。 0 u1 L: y p( Y2 r( a
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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& X: G2 W3 B' x; h"No." 0 s- o: [* P3 J: N9 t
& r6 m. ]2 f4 C2 v看不到。 % J \- O1 j; j9 i, f
! \6 @3 e2 M+ `; N% i& m( m7 H"Even if you maybe put your knee on something and lean way over?" ( I4 k+ L( y* U9 l0 B7 ^$ [: \; m
7 m8 |0 N& `, g: M/ B u$ q n+ H那麼拿個東西墊高，爬過去看一下？ . {1 s; w% x1 P6 y0 H7 f8 R, F- k
0 T" c' |( ^. O4 e3 o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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# D8 ~" m3 a0 I$ S7 y/ W3 Q2 j喔，不是角度不好看不到，而是太暗了。 8 r' D3 {5 P0 a% l& l. I0 [: S) Y8 W
& Q: F* u$ O3 B, ?9 @$ j5 f: D"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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' X" D4 K( k3 `: s$ L3 _$ ^! [' jcomingfrom the window." , Z* L% H. M* z8 a- r
- M0 z/ u7 z- f是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 \6 {) Z+ g" z0 P9 r2 p9 ?# ~: E
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"Well, turn on the office light then." & u2 |& e$ }4 p, p5 V" w7 W( @$ S
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那麼把辨公室的電燈都打開啊。
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"I can't." 7 Y2 Z* e: g, W* s
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沒辦法。 3 {% z5 M! ]* j7 o
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"No? Why not?"
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沒辨法？為什麼？ 3 v* m) ^+ ]+ [* ^& _
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"Because there's a power outage." 3 W% R# X' T/ I" |: m! P1 b: @
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因為停電啊!
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0 g: q1 Q" I) n+ x& ^. j' n"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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- I' e( |/ h4 J/ |電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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! Z. R- `: k9 M0 d" u( O"Well, yes, I keep them in the closet."
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9 {9 a: D5 T6 i1 U9 \! l( b" R嗯，是的，我已把它們收在櫃子裏。
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' `# C" O# v" E% y4 ]6 S" c6 K"Good! Go get them, and unplug your system and pack it up justlike
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* @7 j- \2 ` h% U$ ait was when you got it. Then take it back to the store youbought it from."
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$ O5 p3 [' L0 H: _9 Y! |2 P很好!去把它們拿出來，然後把電腦搬下來包裝好， " A6 W: g2 \" P& E- U6 I
0 @, k7 {3 f/ A/ t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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: _. Q+ z7 X6 v4 ~. @2 X3 Q$ ["Really? Is it that bad?"
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+ I4 J8 t- u( a4 l8 v真的嗎？是它壞掉了嗎？ ' z7 v8 ^4 B N- L
+ x) g' k- r. d ~ u"Yes, I'm afraid it is."
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* a; {1 @) G5 n: l1 H( ?是的，恐怕是這樣了的。
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' b: u ]+ i/ h- g( r: C2 d"Well, all right then, I suppose. What do I tell them?" ! m2 r7 w3 O* X; m; E
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." & a# p$ |! U6 g% ^
: O7 J6 }- ?3 }/ n- c. x就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
