Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 8 r5 x; T' U& I
. ^ _. ]8 `9 p3 U8 e"Ridge Hall computer assistant; may I help you?" % L K0 I8 i1 V4 s& P' O
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " c K a& @4 L$ C9 F
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"Yes, well, I'm having trouble with WordPerfect."
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' G) r& U* ~/ b是的，我有WordPerfect的問題。
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"What sort of trouble?" ) R" n, ~3 h" k5 G+ n- m: h5 w1 n
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您有什麼問題呢 ? 3 L, [. i$ U+ {
- |7 L7 t& { ]# O- |"Well, I was just typing along, and all of a sudden the words wentaway." , d$ P* d) g! _( L% K4 a' k
1 X+ h5 B; y' _5 _6 v2 e6 R我剛剛自已在打字的時候，突然間所有的字都不見了。 8 b8 p# e6 t+ n
5 B! Q9 K- S& F% p"Went away?"都不見了。 " h# f8 ^7 e$ K9 c& J
. R0 Z0 d3 a; s"They disappeared." 3 t% `5 b* q7 i4 h3 z% _
8 m: X$ Z, L7 Y6 b! D; R它們都不見了。
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2 ?$ d" G$ D0 F) I7 B1 Z' |"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 5 M# j' l, C& w2 |0 C1 @0 i- _
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沒有任何東西。
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"Nothing?"
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9 I- F+ I2 N' v$ ]9 Z沒有任何東西？
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"It's blank; it won't accept anything when I type." 0 @9 \ ~ P; I4 r# y
" T% z% o% ?+ `5 t$ K螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" * o, y" s4 w2 X- t& ?
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您是否還在操作WordPerfect，還是以經離開了。 5 z* [/ Q0 @2 ^
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"How do I tell?" \/ P( X4 J5 r* G8 E! ]( P
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我要怎麼說明呢？ ; s8 J6 ^9 d: I, y# k a
& Z W; X8 E3 Z"Can you see the C: prompt on the screen?" / z1 g5 x& U1 s3 R+ I4 N
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 1 l- Z1 ~4 z; E' f/ K/ g
: T. v0 A$ \9 \' o! J8 A9 n什麼是 "海的提示符號" ("sea"=海，和 "C"同音) , n' E4 @& u, K% e0 p. I" D) F
, P7 |8 d/ r" S3 W: }4 A"Never mind. Can you move the cursor around on the screen?" & `2 P" M/ i3 |+ z: `
6 _1 d0 s7 E* q9 n, {0 B不管它了，你可以看到游標在螢幕上嗎？ : `; x D( R* `. F8 a( r# u$ ?
0 `% R2 C7 g M2 B2 D# E"There isn't any cursor; I told you, it won't accept anything Itype."
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! O6 R+ R) {' D! F& s螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 9 p2 {" z! R4 z+ q: ~% X2 z: S6 _
7 X6 L b( X6 M1 Y& K顯示器上的電源指示燈有沒有亮？ 6 Z8 s/ r, h0 q V, w
9 H" U: P! r4 U4 Y* T"What's a monitor?" ( O' h3 C ^$ R
g r" P# S8 X) g2 `4 ~2 h, z什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. # N% ?) X; R- q5 @
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Does ithave a little light that tells you when it's on?" + p2 z9 u) z6 a
3 ~& Q+ n7 T( V9 M就是那個看起像電視的螢幕，
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5 J0 G/ K r$ G有沒有一個小光點告訴你它是開著的？
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I don't know." # K2 `1 I0 {9 j+ i% Q5 w4 P
7 U2 G0 b ~+ s% i# u) A7 F1 M我不懂耶。 6 Q& F H# g# r' y- t% |4 R
- V; \$ l# {0 \7 J"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 2 x4 F( y7 w$ o6 p/ O0 \
# o, c) i+ `' E3 s# d是，我想我看到了。 ' Q$ p5 E4 \# A7 V
5 K( E- R4 _( \; ]0 g! h"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 7 { |; D6 o% @3 H4 L# l4 ` O9 @. c% O
2 [* }+ Q$ x, e有啊! * |1 r6 P5 U$ S
5 d. C) h% M P8 Q2 O8 u, Q3 M"When you were behind the monitor, did you notice that there were
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9 F8 d/ n7 n6 H- }" U$ Itwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 g( l2 T% r2 ?
$ A- \. S5 Y5 a# S. [, V+ M$ C6 ~# H"No." $ \: H& F6 y8 X+ V
$ H8 W2 b7 z1 X$ z* u沒有。
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1 z6 e0 Y! ^% w1 \* r: u9 C"Well, there are. I need you to look back there again and find ' n: i! h5 [5 D2 T' Y
: I U, ^2 F! @$ i& i! Ctheother cable." 0 C2 i. o$ v6 N9 a* V. r; D
8 Z. a- h8 I) L1 j) W就是了，我要你再到顯示器後面去找另一條電線。
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1 v" s8 t# c, h"....Okay, here it is." : [) I+ X& Z+ ^$ k
; F: H3 g+ S0 YOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into * h1 y0 b) r% P7 S0 d
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theback of your computer."
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7 p3 M! [+ I) r' D再替我找下去，告訴我它有沒有確實插好在電腦後面。
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* H1 C$ o$ J/ y9 l1 R"I can't reach." 4 B- P7 {' T2 U3 {- y+ n
6 h1 z v p) Y7 u1 A2 L; U我搆不到。
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"Uh huh. Well, can you see if it is?" 0 E5 [" E, Y% b, |7 z
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 3 F; n% v+ v: n4 X' M6 F
_# h% Y- E- a; R; ~! [+ O6 H6 v3 ?3 S"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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7 L8 q ~- G A* I2 V7 n! u"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; v q7 i4 a) B- W9 Z6 i+ }$ T喔，不是角度不好看不到，而是太暗了。
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"Dark?" * R. L7 ~9 }2 C6 c
2 Z( }5 X6 m. A R9 H9 ]太暗？ ' P7 y0 P% c5 c' Q. G" M6 y
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"Yes - the office light is off, and the only light I have is
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- O/ i6 a) k0 D- q+ ?+ C0 e" acomingfrom the window." 5 N) g. n: B' Y0 @6 Y8 m# @' F
! h& I0 m$ X% v0 `, q; J$ Z+ p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 c1 Z6 I2 |4 i* U0 S) K5 {
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ( d6 }" g/ @6 `& ^. g7 w. |" Y# [
4 R4 c3 d1 c* f$ V0 _"I can't." : U" q: i: n( K3 y0 P- ?1 Z$ h1 E
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沒辦法。
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"No? Why not?"
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/ e& d2 O& G( j j1 Q沒辨法？為什麼？ 6 s/ O; @' M, J, [6 |
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. : C& R- o8 T* n; G8 d5 o: j
0 h+ B8 b7 ~' t' N) H, PDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 0 Z1 g" s) ^2 ^3 L
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停...停電？&#@!(& ，喔!OK，現在開始打包， , r8 |0 M7 S% ~ R/ E% k
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & X) d9 W3 j8 E5 D. F: T
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"Well, yes, I keep them in the closet." ! q2 j1 z1 p/ @5 r) ?
Q' K6 I/ k0 a* r# c嗯，是的，我已把它們收在櫃子裏。 0 m2 W9 H3 M0 q& p' `
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"Good! Go get them, and unplug your system and pack it up justlike
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# u: [9 f1 M7 z" G' p3 ]2 Zit was when you got it. Then take it back to the store youbought it from." ( j: l/ Z% {5 U/ U" L4 N
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 Z+ x' H+ Q0 R' M+ q% ?( ~0 o
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"Really? Is it that bad?" 6 `& T+ a. C1 z7 t; q5 u' m3 e
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真的嗎？是它壞掉了嗎？ 7 c/ E+ X' N) @% B/ S9 I% k, u! F1 |
, X7 ?( U6 @, X. U; k"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 + `1 T ?: v; N/ w; e: R
N q# K, c2 O0 O% V. e"Well, all right then, I suppose. What do I tell them?"
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3 ]1 `6 F+ k S; s$ S i/ o$ ?喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( J# H& |! A+ ^; f3 K+ h+ v7 `
: j# T' @, h& Z0 Y( A; \3 E"Tell them you're too stupid to own a computer." ! H* _# V9 g# v& k3 b
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
