Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 8 y2 _4 T7 N; L
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"Ridge Hall computer assistant; may I help you?"
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' c) {/ k0 U" T& ^$ F& Z% @. LRidge Hall 電腦公司你好!我可以為您服務嗎? * @5 [: s0 e1 }" I4 M& y
9 M$ f% U$ z7 S4 n8 J9 X" l2 f"Yes, well, I'm having trouble with WordPerfect."
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- ~& r4 @# w! E$ [# a) p8 o0 e是的，我有WordPerfect的問題。
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"What sort of trouble?" / A+ k6 w4 u9 B2 ~& Q
" R) ?# Y; a% n' @2 b# f您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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( v$ E% q s! \我剛剛自已在打字的時候，突然間所有的字都不見了。
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. |" @* E. C5 x, l* D5 ^7 s"Went away?"都不見了。 # ^9 b: H; A( | D
& v5 N1 T: s6 l* I' J"They disappeared." 4 u( \( k5 u2 t- h. O8 v' X& p; j
]5 b1 a$ D! W4 r它們都不見了。 7 i& T4 C3 g. {' u
, o3 y5 w! x8 y3 N' \: F"Hmm. So what does your screen look like now?"
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; E/ {5 @- T7 \' H" [8 ]4 _: a嗯，現在你的螢幕看到什麼東西？ ; W5 v* K: m- b f3 r
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"Nothing." 3 j1 ^4 U/ X1 N
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沒有任何東西。
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"Nothing?"
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, c; \# A! W3 i7 m& R沒有任何東西？ % h$ v5 \" U# Y6 _6 c7 C
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" - h; l0 c& \# {3 C/ s% q0 u
5 V1 {- \2 J0 d0 N您是否還在操作WordPerfect，還是以經離開了。 4 ^' v5 {( G- b0 V
8 u; k8 C* R* {6 B"How do I tell?"
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我要怎麼說明呢？ $ ?4 P; z; I3 }% b
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ' P' n' o4 a% i: M$ m
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"What's a sea-prompt?" 1 P/ q4 K/ f9 R
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 1 j- X: W _, f' a
4 D: ?& c7 m1 J"Never mind. Can you move the cursor around on the screen?" 4 Q/ d) a1 M' k
1 R' O! Q4 l& i; Y0 K不管它了，你可以看到游標在螢幕上嗎？
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' H [% r1 j8 _: k"There isn't any cursor; I told you, it won't accept anything Itype." / R9 ^! e) ]0 I- \
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 d# L( V; x8 u2 F" ~) i
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 6 t1 ?! M7 A! ~$ j( S$ U
9 Q3 ?0 S+ p/ C# s; H5 {9 r什麼是顯示器？ " k9 G" R+ Z2 ]- M; k
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ) C! C7 O+ L: E1 n/ a
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就是那個看起像電視的螢幕， 2 E# n1 g9 E8 u |. [
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 1 R' h4 t6 ^7 H( o' n
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the powercord goes into it. Can you see that?" : u. Q* ?" `2 n: Q
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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& W5 T) P2 R/ ^: A' c- h是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( z) v# J6 s! R: J
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"....Yes, it is." , _1 i' ]2 a: z
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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/ J+ i) j6 [% r& D2 z"No."
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+ c) T+ e) @$ F) `8 T沒有。
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"Well, there are. I need you to look back there again and find , M6 Q+ D" ]' W, D9 q. q* o" G
, Y8 v! k# P; @: o, C5 e! k% Ntheother cable." : ]# ?: v7 u: L9 |; c
! c1 @ E8 o, t! G8 k8 f就是了，我要你再到顯示器後面去找另一條電線。 . V% n* E: j0 c/ U' O2 Y! O5 i5 M
" T2 Y* H0 Z1 W% v8 F"....Okay, here it is."
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, f2 j, z0 n* @! J. C8 cOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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/ a* l- y6 W7 ~9 X- \7 l8 A; B% ztheback of your computer." / ]0 g* @8 D1 x
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- g/ B6 U1 o2 o+ B; y, P"I can't reach."
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% r6 Z1 ]- x& ^' o( v$ I1 z- a5 G我搆不到。
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' M! A* P9 h7 ]1 C+ `) y j( u"Uh huh. Well, can you see if it is?" 3 M) T# O7 P. G8 e+ x8 M; ^
( l, E; }: d, h, T' t# w5 T嗯，那麼，你看得到嗎？
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"No." , U- }# }( I5 V s3 Z7 c) @0 ^
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看不到。
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8 A o5 F |) T" f"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ # X- c/ v( o! |+ C
, L& y, E' S) i, Y! P; h1 p4 e1 P"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 R& R8 |& w/ m: p喔，不是角度不好看不到，而是太暗了。 ! [/ Q" d: h( W1 R; `
; s* j" m( n8 U! q"Dark?"
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5 y. q: U# w6 r1 X太暗？
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! c2 K: B! t4 R' P) Z( Z/ U"Yes - the office light is off, and the only light I have is t5 M1 P! A1 n
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comingfrom the window." * Q8 x" S2 P, h" t8 O6 v# u' Q
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 l- B2 n8 M& T& {& E2 l"Well, turn on the office light then." * g& x4 y! _& ~) A% i
2 D | I( o3 u/ l1 U0 r* _" d那麼把辨公室的電燈都打開啊。
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"I can't."
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) M" M- V+ T1 U3 ]沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ + i, {( ^ S" J6 @, G. n5 \2 x
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"Because there's a power outage."
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) G( n B Y% W0 f# A9 q! z因為停電啊! 8 C O( J0 _( G9 Z
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 9 {* B- e) g( R; h
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yourcomputer came in?"
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! v( @. ^1 \8 W5 ]停...停電？&#@!(& ，喔!OK，現在開始打包，
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, v; J: @0 k6 y) U- U$ j+ S' Q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % e* W+ P- S. }
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"Well, yes, I keep them in the closet." ( j1 z+ u( y; Y& {5 i- P
. ^. `5 w" j# H$ A# E+ a# e4 e嗯，是的，我已把它們收在櫃子裏。 : u4 l4 z) b$ L2 V3 m
" r, r r' |4 v, h0 s7 h' ?"Good! Go get them, and unplug your system and pack it up justlike + h* x! d; R, O( y" O' P
( U+ N+ e. m' S# [/ y& j" P- y. @it was when you got it. Then take it back to the store youbought it from." % U' O! L$ D/ \' M
( }5 v# G6 C% d- M/ q很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 G, g s& e8 s
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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7 l6 B" X: U! P# F"Really? Is it that bad?" , O% z1 B6 Z/ c+ V- }) G" @
1 d0 f+ `2 J/ W, O* T2 r真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." * Y9 R" H) g$ E9 Q7 A, g6 g
8 |. R, n. `7 T( I9 d3 n) e是的，恐怕是這樣了的。
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8 V8 @$ }7 F s) S/ e"Well, all right then, I suppose. What do I tell them?" % M( V8 z l4 b# f& L3 ^
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # R; U" q5 ?6 F9 y; |
& Q7 o0 u/ _/ ~7 C# m, l"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
