Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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, o; Y, W4 s( U* D$ C' m7 ]Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" # N, ~1 }, I2 ]' l: V+ T! T0 q" }
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- E7 e0 Z7 k% A2 E我剛剛自已在打字的時候，突然間所有的字都不見了。 6 c$ \; k" |+ `5 J
. `9 E% a0 F- B- U0 O8 E: ~/ f9 e( L"Went away?"都不見了。 , |$ f4 p3 v9 P. V' y% D2 F1 n4 W
/ V0 ?: o7 d f; v& W* F4 D"They disappeared."
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它們都不見了。 ( B! ?. \8 ?( ?5 S
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"Hmm. So what does your screen look like now?" [7 ~1 {: U" y; K7 o3 a
9 s. y* j2 @1 ^2 Q/ D2 m嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 5 i: G N$ Y. } }; R
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"Nothing?" f. Z- @' M0 L1 [
" }" j( ]) G/ r: V沒有任何東西？ * s0 o% Z& {2 P6 a4 P
6 _: d& Y% h( ~"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 " E* i- _: n- i" ^& Y0 Q/ t
' Q* u( I+ D7 T* n' E5 v$ W" O8 \$ l"Are you still in WordPerfect, or did you get out?" 5 D% K7 W! G* G, e' @
. u8 w. l: M9 D# `. [您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 8 q( L9 K/ |& H+ F9 w' A
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我要怎麼說明呢？
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0 ~6 e; `4 y0 d1 L+ A. _6 O+ p"Can you see the C: prompt on the screen?"
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/ I3 L1 b# @! |你可以在螢幕上看到 C: 的提示符號嗎？ 4 U; o: b3 L* z- U, M
~( M: u) w7 q' A, H, l"What's a sea-prompt?" # o2 @$ C" k" B' Y
$ M, P3 R0 V6 ~: _ t' W4 r什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 p( O: b0 \9 d. [. J
6 N9 b# x% A1 i: ] Z( f3 \7 D"Never mind. Can you move the cursor around on the screen?"
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5 r: ~2 k9 u; L不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 P- s2 C5 Q; }0 J
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"Does your monitor have a power indicator?" 1 B/ G( o- `4 P) y z4 ~
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" % [: B/ r. ~$ w u& o
* `7 l) c( }5 m0 `! K4 m7 ^什麼是顯示器？
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5 c( l4 I) E/ i$ M6 h) B"It's the thing with the screen on it that looks like a TV.
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- W5 a7 K, u3 y# n4 o W! oDoes ithave a little light that tells you when it's on?" {3 m! d9 {0 |, X, M
" y% g9 D( b! f6 h9 ^2 C2 ?就是那個看起像電視的螢幕，
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' p* f9 T- B6 [0 R, ~有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ) I ]: t* r+ D x/ ^
; K" A7 z; e k) O% C& \, |" U% Fthe powercord goes into it. Can you see that?"
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2 U' H5 ?& B* Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - f/ U9 ~' @1 T9 n
. S# F! C! i' J0 G$ N, G; O, r"....Yes, I think so." ; M% J: z8 A0 V6 e6 J5 D8 L/ R
6 z$ k) f/ c3 Q1 ]6 a是，我想我看到了。 ! O) Z2 e# i% u* Y# I" U( z: ^
9 Y7 ^* U2 v9 ^0 Q4 c. Y0 ]6 _: f"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ g0 y( e/ U& j) u7 x
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"....Yes, it is." 0 @7 s2 x8 R- Y/ u. [+ o
' X1 l8 O; d2 i! \+ r有啊! 0 H) o( b) C8 s6 n: Y$ Y
1 S& _) O& L( J& U/ s2 D3 T"When you were behind the monitor, did you notice that there were & k H& x/ f+ h3 V. {
! | d; _# }3 F2 z. Rtwo cables plugged into the back of it, not just one?" . w8 T3 c- }; U* K8 J( D1 _
. E. c& @/ y+ d0 f1 N你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ! A' X2 H# d0 m
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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) e6 u& L& I$ L7 a"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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. Z2 B% ~; x$ `; [( X% W3 ?" u) atheback of your computer." $ H* D: i7 R; s+ l5 l9 R5 s. u4 ^
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # w3 k Z( [2 ^: x5 y, G
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"I can't reach."
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我搆不到。
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' n- D- `; ?6 Q0 e, R! g# x"Uh huh. Well, can you see if it is?"
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- A6 t6 Z1 S' E" ^嗯，那麼，你看得到嗎？ 1 _2 t& ]4 `2 w* O; k4 }
8 _' Q3 k9 Z, r; e0 G, u; H# k"No." ( C- B4 B4 j% W4 q% E4 M+ m
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看不到。 4 c* V* e0 W# y8 o6 q/ z+ Z
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"Even if you maybe put your knee on something and lean way over?" % X5 X( H- V: N% z7 b5 P
! `' P" M* l, s6 Q. N4 v" |那麼拿個東西墊高，爬過去看一下？
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; Y8 z V" A6 d9 _ `) O& E& Q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" E q/ q ?7 ~+ Q% I9 t喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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3 I4 s' P) u' u3 h"Yes - the office light is off, and the only light I have is
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comingfrom the window." 1 E$ \: ]1 s( {) I
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + [( T9 F! Y: u% R0 q
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 1 \7 c y, F" o
5 m, ~, A( G+ |' Q" s"I can't." - g' K- @" t: c d2 { Q$ O
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沒辦法。 8 @2 V) s9 A# f, f. U6 E' S
1 ?. G, ?6 M7 |+ T0 s6 I6 D4 u% O"No? Why not?" $ i/ _2 v8 ~$ L, B; L! m
. P7 ^" ]( h! d4 u( l3 I* z* ^9 P沒辨法？為什麼？
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+ W/ D4 E& D- t1 a5 H& c% X"Because there's a power outage." ) t$ n. x( R4 {$ r7 ^4 L- W. O4 Z3 E
$ E* [. Y% c5 K. q( T因為停電啊! , W' ~& D+ ?* _6 M+ j
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff - c/ c+ Y+ [: l7 Y6 c. A
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " g/ U# ]0 F. y+ g. j9 d1 a! [) l3 j" L
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"Well, yes, I keep them in the closet." , ?5 ?' U/ M8 j8 X4 t$ c
7 u/ I- o' t2 o7 _* p+ x嗯，是的，我已把它們收在櫃子裏。 $ L, i' Y. @, Q7 q0 Z
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"Good! Go get them, and unplug your system and pack it up justlike _+ n& m* c+ X2 G
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ J, K) |) a" k4 _" E( t
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" : T3 a( S r* z
$ X% Q" [9 q* @9 i0 o6 {4 ~7 j真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." $ L- r$ j! F- ~/ k3 e. {
2 c: W' R) R! u是的，恐怕是這樣了的。 4 h( h" G1 M- p8 l- t: s. q
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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% ~; b; h2 c8 l"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
