Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 {7 o1 m$ b5 t6 k. r
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"Ridge Hall computer assistant; may I help you?" 8 y5 k7 Q' T1 ?/ ^8 S! g- P; P
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / \" z* B' m5 a0 q2 E/ n% n
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"Yes, well, I'm having trouble with WordPerfect."
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$ _ N" D- [6 M# X8 `是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 2 j1 m F8 h$ d( J
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"Well, I was just typing along, and all of a sudden the words wentaway." " U4 H K! e7 _5 d& ^
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我剛剛自已在打字的時候，突然間所有的字都不見了。 * g" N6 U p" a9 m" |
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"Went away?"都不見了。 H: ^5 D. L# @0 A' F$ h: C9 {9 l
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"They disappeared." 7 f9 M: h% g$ X( j A8 ]
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它們都不見了。
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- W3 K2 @' n! A( t: V"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." / B9 H8 v S3 d. V5 Q
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沒有任何東西。
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"Nothing?"
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" ], `" P5 i3 e9 u沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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" h" U/ B7 Q3 [* O8 V"Are you still in WordPerfect, or did you get out?"
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5 p/ a( w% o8 F6 Z8 E2 z, s% j您是否還在操作WordPerfect，還是以經離開了。 * u! B8 g+ V \: ^; @* R* E
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"How do I tell?" * L: |# a9 f. \9 D- D. G
* J) v. V; z: }, }) d3 W! \% w我要怎麼說明呢？ 0 M" n& K2 t) T8 U
6 k/ C4 S8 G- @ x8 T8 a$ v' E"Can you see the C: prompt on the screen?" ; d7 |. n M# X
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你可以在螢幕上看到 C: 的提示符號嗎？ , _% t8 }$ O: N/ X0 ]) E& x
6 x6 \! ~! d6 D"What's a sea-prompt?" 9 w: ~6 Q0 ~6 _4 r b: I! J
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) T Z1 Y# H* }3 }! A0 E
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." * R0 \. _; _6 e* {$ U
. }# n- v3 M8 k" Z' C0 _/ g" P8 y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 r5 x+ S- I& l' f) E+ K
4 L, z* ?( V, O3 C# \"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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6 q6 T3 [7 C% E% m$ V. k"What's a monitor?"
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1 S3 _, m) `' u( X a! g什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. % Z& \, z$ Q! m
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Does ithave a little light that tells you when it's on?"
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9 E B/ m4 t+ Y8 A就是那個看起像電視的螢幕，
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6 @: O$ H& Q4 v; H有沒有一個小光點告訴你它是開著的？
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- a: }8 h1 p8 G2 ? j! CI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ; @# V0 J3 t/ A+ B
, Y4 L9 V* }) k; [the powercord goes into it. Can you see that?" , f" x, p! @0 w4 ^' Q- s
8 h5 n: [6 t6 @: B s9 B$ V那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 J0 g' D3 }5 M, d+ E0 N6 l# \
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"....Yes, I think so."
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是，我想我看到了。 5 |6 G8 G4 ~# w- W
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 Y7 y+ M+ u0 B; d, F; z
" G: c6 i. Z) w# e- x太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( P0 z0 ?" I c* S
8 b4 T% M b1 i# S& a1 f"....Yes, it is." ! E% `" {7 J Y1 ]
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有啊!
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"When you were behind the monitor, did you notice that there were & Z& `* f( d$ X2 G9 o n1 z% {" L( f
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two cables plugged into the back of it, not just one?" ! j; c6 |: d: r: i
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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5 F8 e* P0 s: k l, J: Q沒有。 ; G* r4 l% ^; O2 O. T
6 s# u& j/ }/ D3 B"Well, there are. I need you to look back there again and find & ^/ N5 z' B) h T, S- `6 Q9 T- |
L' A. H+ w9 Ttheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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" L% r) ?1 L% E5 h) ^0 }. |"....Okay, here it is."
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M8 z( `( b1 cOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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1 ~* U$ C4 \/ @& ~% ^- }* r" z; m再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 W" r. p% x$ Q$ C8 k
! Y, `" c9 i5 h+ [9 Y! w0 M/ i"I can't reach."
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我搆不到。 9 u( f5 ?4 X' I5 W: a* T
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"Uh huh. Well, can you see if it is?"
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$ T: T; y: L% P% b5 q/ s9 e9 h嗯，那麼，你看得到嗎？
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8 s- x! q- a# C: F' J8 t. {2 U"No." 9 Z7 I# C; u5 a% F( _; e2 @
! X5 v( A* n4 f看不到。 6 ^/ _) X4 j/ r7 p* q5 c$ i, A/ K
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 7 W) q- G' h- C! r" G
7 C5 x0 C; {7 k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- |1 f) W; k3 V5 w喔，不是角度不好看不到，而是太暗了。 : E8 B, e0 Y/ E+ ^3 [/ X$ `
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"Dark?" 1 G; X4 }# [. Q% ?" l6 ^+ f
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 9 N% Z) j6 P/ X) i/ a# k! d! q7 T
% Y: v) u$ ^( C1 }; K是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 * f! ~0 [( ^6 g0 U
+ H& N X' l7 A$ _! C"I can't."
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沒辦法。 % `6 ~2 } E6 s6 L
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"No? Why not?" 0 H2 u/ a2 m) d, |2 }5 w0 q, B9 d
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沒辨法？為什麼？ $ G2 |6 R& q% M) Z! v; R" X" {
3 M4 p$ {1 ^9 h5 j4 E"Because there's a power outage." 4 d+ Z! O( R: r }4 ~9 H
3 h2 K6 |1 j `( y因為停電啊!
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; _1 h9 l* N0 Y"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff $ I1 ?1 g4 C# j2 x6 G% T) y6 D) n/ J
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yourcomputer came in?"
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/ v% D( Z5 x9 O: s7 d0 Q+ P, b! B: q停...停電？&#@!(& ，喔!OK，現在開始打包， 6 e3 U' T$ k1 k
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ t# x- {# _# A/ V
% t; Q, p N+ v; }- Y2 U, G) E"Well, yes, I keep them in the closet." $ P0 {+ J) \8 A+ Q- \( m
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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* R7 p8 |. t; _( wit was when you got it. Then take it back to the store youbought it from."
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, q% R5 W9 A3 y" ?. ~很好!去把它們拿出來，然後把電腦搬下來包裝好， ! n& f8 w5 ]# r7 _
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# _# g. W5 ]/ Y5 h"Really? Is it that bad?"
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* y; l: r# F( w j) V+ E真的嗎？是它壞掉了嗎？ 0 Y R6 m2 r5 R3 l- [* G2 s4 b
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"Yes, I'm afraid it is."
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7 y' Z! w$ p$ I+ h- t% l* G0 O是的，恐怕是這樣了的。
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' a1 `6 i8 q7 ~) P5 c5 g"Well, all right then, I suppose. What do I tell them?" 5 o" H4 `" V1 `/ l
. p/ r( _' L* `# Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
