Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, C9 ` t. ~& d6 ?, q"Ridge Hall computer assistant; may I help you?" 7 }% w1 p& X% q$ r& n6 n" @* V- C
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . {) F$ @- l$ Y' o: N' N2 P3 |
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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0 |- k/ _# Y s- O"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 , h# D* C- u" `) C4 T
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"They disappeared." 2 Z: K( p# C8 x# g% y+ p4 ^
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 1 o8 C6 f/ @( k
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"Nothing." * A2 [4 _& C9 z& v
9 o+ X1 d7 ?) x9 e5 g沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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9 S( Y( z" w6 S8 {+ e7 ?$ B您是否還在操作WordPerfect，還是以經離開了。
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0 r, Q( p! J& g) G; Z8 U: F"How do I tell?" # r) V6 k- _% I( @: b" u. B' y
+ R% W1 d2 t2 z我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" . C; ?0 l- H4 }; ~
3 M8 Y% K1 y* o9 D; B你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 1 h* L) _- A$ g! K/ d
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* g' k, j( C/ M1 w" g j"Never mind. Can you move the cursor around on the screen?" * u4 h) `) R1 D8 ^% m0 F5 D
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不管它了，你可以看到游標在螢幕上嗎？ 3 W3 K+ T7 G! K6 z7 A
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 K9 ?6 L0 F3 J5 M
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; V g l: o. h3 L: J
! a- U, r+ p: X9 o, J8 Y"Does your monitor have a power indicator?" . g0 b+ w; l5 i' T* K9 ~: i
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顯示器上的電源指示燈有沒有亮？ 2 C2 Z S$ l7 R! r+ N
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"What's a monitor?" 2 G% y1 @; s% R$ m6 c! e; V
+ K5 ?5 w& N5 t. O- q什麼是顯示器？ " r) U" D$ Y+ [4 s- Y. Z
. m5 s! X. X$ {5 H7 J# X"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 1 Z, Z+ ]' S* {1 K, o1 j
- p i& g/ o% v4 F0 k- C就是那個看起像電視的螢幕，
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9 N( M4 n! y4 w: S有沒有一個小光點告訴你它是開著的？ 2 R8 z, G) t7 B; |
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I don't know."
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我不懂耶。
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! Q% s7 S U' t- n! k0 R; r"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ' }' o4 H, H" u9 |+ H( s
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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/ e0 ^2 f- \; a+ |/ s"....Yes, I think so." : U' s, v' [* @! x; Y
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是，我想我看到了。 . Q! @% V+ r8 a9 W- O t
/ w7 H( M7 ]3 r5 \4 O"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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; r* p3 s7 s3 P) e太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 `- G% @# e1 Y) A3 w( O
0 n/ ?/ f) i2 d1 \"....Yes, it is."
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有啊! & _; {# t! I/ x8 U$ L- w3 g
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"When you were behind the monitor, did you notice that there were
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1 W# p$ h# H- ttwo cables plugged into the back of it, not just one?" 2 f) o. B- V4 k- q& Z2 Q- F' A% E3 y
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . |3 v( m! T% A6 z
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"No." ) z2 e6 s! p) t( d8 _3 |8 d! B; Y
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沒有。 ( f4 b( X) @6 P0 Z6 K+ N
1 z4 Z/ B5 o$ l8 M8 p9 ~"Well, there are. I need you to look back there again and find ; ?+ b$ i8 G5 Q" v5 U
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theother cable."
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3 {3 m# M J( U- \7 x就是了，我要你再到顯示器後面去找另一條電線。 ! F+ N" }! t4 }) F
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"....Okay, here it is."
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- b5 \7 y) r/ r# u" X0 ^- I5 G7 J7 lOK，找到了。 1 y. R6 o# k" L5 K7 p" O5 U! T
8 g+ U# b4 ~) G8 ?"Follow it for me, and tell me if it's plugged securely into " b/ o; M) Z/ w8 Y4 b0 g C
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theback of your computer." ^* a6 T0 T3 `: i- a B
- B3 E$ s* Y$ x0 j" [' [再替我找下去，告訴我它有沒有確實插好在電腦後面。
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. o) {# }/ V! |9 F"I can't reach." 2 c3 f2 c; O$ D1 b' [( E M
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我搆不到。
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- t; A* l# S4 b% P/ t"Uh huh. Well, can you see if it is?"
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3 `" ?; C0 N9 z" s+ O0 J" z3 r嗯，那麼，你看得到嗎？ 3 q6 o9 j0 U8 Y' {
7 f' q U. s6 l' Q"No."
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9 M. D9 D. z9 n* g看不到。 ! _* J4 X5 o9 U6 M! h6 Z7 n; v1 @
3 a4 e) A4 w- o9 \) p"Even if you maybe put your knee on something and lean way over?"
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+ c5 o8 |5 _% {1 n- C6 t那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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8 H- Z2 i" f% [ J' M喔，不是角度不好看不到，而是太暗了。 ( s% L6 u* I. q( w) Z: G" p* d
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"Dark?"
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2 u7 i) E9 s- r太暗？
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# {" z+ \: i1 ~) V"Yes - the office light is off, and the only light I have is ; Q2 L9 x% f3 d% ]7 Q
/ T1 G! e+ `% J4 scomingfrom the window." 6 x& N" \: l0 v6 b0 h# x: v
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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# a" c0 A! O! {1 f2 u. s& v0 }# @"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 * a) [3 P! O. H7 z$ w! m, T" J
. ~" E* p. b3 [ X"I can't." 7 H; O0 {6 i" u3 c% e
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沒辦法。
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"No? Why not?" 4 j* W# L A( ]+ R
7 i: f# B5 ]7 @, }6 k1 K- P沒辨法？為什麼？
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2 ?3 Q: g4 I5 D1 Z"Because there's a power outage."
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' Q' P# z% F& D* ~因為停電啊!
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2 c2 k# \$ r0 O& O"A power...... A power outage? Aha! Okay, we've got it licked now. ; c9 a% F/ |- Z! u- d2 L4 T
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Do you still have the boxes and manuals and packing stuff
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& X' H0 ^9 l! Q- B3 p+ a4 Hyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， / c. z" W0 J+ z
8 \* p! M, f2 y/ o電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 P0 Q2 l* {; f4 k/ E, V( k* h"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 + _" Z* b- g- }) m# ]( G: M) C R
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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9 T O* U; R6 a/ s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 m) k5 Q# F: Y5 q
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"Really? Is it that bad?" ! v$ P6 }6 ?! [6 T+ t
4 \5 w* _4 d2 K. }; f. j真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 7 i( Z" A% ~2 ~( j- Q$ {8 `
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是的，恐怕是這樣了的。 ! Q% Q! k1 J/ f6 Y
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"Well, all right then, I suppose. What do I tell them?"
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8 J* P& M& V9 T+ R3 m4 L喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 I- o3 D/ K$ \# k
- _+ P8 ^4 k8 P" K$ q( o, S"Tell them you're too stupid to own a computer."
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5 A2 f2 {4 S! i `& o& P, w0 A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
