Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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8 L: ^3 U, E$ q H1 H8 c"Ridge Hall computer assistant; may I help you?" # ?+ Q! r& [. u2 G
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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5 A! P+ N& S2 A0 ~1 d8 F"Yes, well, I'm having trouble with WordPerfect." 5 T7 @9 s. c& N* F# E
' C* w) m9 y) _5 }! A% u3 {是的，我有WordPerfect的問題。
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* E/ ~; F, ~; B- u- j# h, T. x"What sort of trouble?"
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您有什麼問題呢 ? : I: S# {. o, g, J. B% k" d
6 w" X! C, d0 P9 c2 Y* W: \, i5 w# Q"Well, I was just typing along, and all of a sudden the words wentaway."
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. I# p' v! N6 V! w我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 h3 r' R% o1 H, c( k3 s"Went away?"都不見了。 # ]' v& U4 j, r& }# N
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"They disappeared."
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它們都不見了。
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$ g; n3 h! q ]"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ & s% G! s: ]& \5 c! J3 p
3 [8 v2 a; i$ f0 p( g3 f"Nothing."
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- p& E3 @- l; r1 w沒有任何東西。 9 b8 B9 L3 h! }& w$ x9 y4 {
0 w% K: l. Z! M( W2 Z/ O) q9 q"Nothing?" ) [1 n7 y1 s3 O
) H& X7 z6 |2 q3 ~) r沒有任何東西？ ( ]3 m) o! K7 A
- v* ?* b0 K$ R, v% Y"It's blank; it won't accept anything when I type." 9 Q( H& z: _: @ M- K7 q. a/ O
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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# x. q* g& I8 D, x我要怎麼說明呢？ % u1 H: q7 S8 s$ A) j- I! u% D
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"Can you see the C: prompt on the screen?"
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! E" E, H! o+ y& I J/ Y- g3 R5 O你可以在螢幕上看到 C: 的提示符號嗎？
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# f" S0 k( m- Q( B# m$ y1 ]6 P% p"What's a sea-prompt?" ! Z& f$ G, x! w# K7 h5 I3 i. u/ Y
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 7 W' d4 g/ \4 Q5 {5 v7 e
; V0 o' f3 N8 F! M. B( b) v2 E7 K4 e6 F"There isn't any cursor; I told you, it won't accept anything Itype."
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1 \; L- M+ e6 B5 ?' t0 {5 ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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8 |' l. w" O: D+ S9 ]"Does your monitor have a power indicator?"
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8 a3 q2 c# V1 E5 p; A% X$ }顯示器上的電源指示燈有沒有亮？ " ^. y2 H6 E2 K( ]( {4 F- g1 ]
j, g/ O0 R8 P; @"What's a monitor?" 9 J& n6 c( X3 V' I+ u) C
- E0 a" K, s/ s( w! }什麼是顯示器？ - x, |# u& d) k' D$ b
' w" ?2 p# J$ [6 u8 ~"It's the thing with the screen on it that looks like a TV.
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1 ]: b5 i- p* I0 L9 g9 NDoes ithave a little light that tells you when it's on?"
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! T3 }: U" u. u5 w就是那個看起像電視的螢幕，
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; s% J% S+ J7 c% ~8 i, k有沒有一個小光點告訴你它是開著的？
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9 s( l* n$ u; I0 M; b8 y u/ s" hI don't know." % g/ A* M u0 ?6 H& r% {
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我不懂耶。
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4 [8 B5 E& u T* n6 J9 ]' }- _# H5 z"Well, then look on the back of the monitor and find where
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& O, K& ]! V$ n# b' ` [9 ethe powercord goes into it. Can you see that?"
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9 Q7 Y) M3 {8 U$ v' U那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( i5 a4 W6 _4 t1 y
0 O/ r; Q# ]9 A- |; ["....Yes, I think so." $ l5 m8 U. h2 M9 `0 G" I. n
S0 ?! y4 k+ b" N5 k是，我想我看到了。
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0 c% D* R8 T P& X! F2 d"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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6 X: S0 B6 l9 v$ G) J"....Yes, it is."
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' Y% z: x2 d9 f. p/ E有啊!
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"When you were behind the monitor, did you notice that there were
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: `- f% @. a+ k* L( u- rtwo cables plugged into the back of it, not just one?" . E: A. z2 y% o" _+ m3 m
4 p9 C" w9 a0 M6 F) M5 }: T c你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 0 y; o1 x! @( J
D) F& L g7 L"No." ! P, G/ X" }2 V) L- x3 B/ Q& E
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沒有。 ; G# z% S3 E: j* G
6 {: C3 \5 X' z) V"Well, there are. I need you to look back there again and find
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5 o6 C, Y3 g8 Ltheother cable." 1 S' }1 O2 c" J9 S
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就是了，我要你再到顯示器後面去找另一條電線。 6 w4 M$ g' C5 ~4 k) k0 T+ U- S& d
" Z% X' G% N& d8 }8 t# w" x"....Okay, here it is." & l: T3 e1 e* o/ U1 k8 b9 w
2 J) c& A! ~" B, A' N! }OK，找到了。 * b: D2 w/ Q1 r4 l' I
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 z _ D# x8 y0 Y* V
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"I can't reach." " b' f* f. _* N. T
! ~7 v/ Q0 A, o5 g# j( Z我搆不到。 , w7 ?$ G# c( D* y. l
# P7 b3 k7 B! k4 m+ L"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." 5 N+ S3 D/ _: ]" X4 ~5 [- W
' M, d X% m' a3 j7 H9 O" b- {看不到。
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"Even if you maybe put your knee on something and lean way over?"
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8 q0 d1 z6 _0 B1 `! O( ]那麼拿個東西墊高，爬過去看一下？ $ A- A3 K) I' y, i
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; f2 F( k& ~: G/ x( C r喔，不是角度不好看不到，而是太暗了。 5 p' r5 {3 z1 G- y0 m
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"Dark?"
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太暗？ # J$ Y0 W) Q& C8 X/ o4 B6 k* {
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"Yes - the office light is off, and the only light I have is
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* Q- w+ C/ Y8 C3 P: C! n6 Y& {comingfrom the window." 8 W$ c) ]4 F9 Y# w9 Q: b' U3 \
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 ? r4 J8 B6 h4 H. D* A8 V0 N
* d; J( ~, o3 @, ^; q4 G"Well, turn on the office light then." ! k+ A, Q; Y( Y" u
. [$ L+ S. f0 z- J1 m那麼把辨公室的電燈都打開啊。 ) a I7 G$ [. q5 ], H
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"I can't." 2 q+ L- @$ W* X& m+ P
! O1 b5 L6 `# R6 h1 A- h0 |沒辦法。 5 E: a- k- F4 P1 m2 e" x" P6 H% O
( l! f+ I. K! ?2 V: o"No? Why not?"
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3 @! F) T! [$ G! {' `( |/ _1 a沒辨法？為什麼？ $ L) {& A; ?3 v! h v
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"Because there's a power outage." + I% _9 {1 w) K+ T+ r9 X
' I. Q1 E% B. U/ ` g因為停電啊!
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( J" {( o& r9 F; e! e3 [7 _, B: O9 o"A power...... A power outage? Aha! Okay, we've got it licked now. 6 v* `. f9 g, R9 ]5 g0 f7 m% l
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" G6 t3 I% D+ D, ^3 b* Q
* V$ n0 a7 q! X. P停...停電？&#@!(& ，喔!OK，現在開始打包，
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3 d* t7 S# n8 J1 f% d電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* C2 P6 b: m& t; U"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 . d' p( y3 C7 _5 o) v$ r/ b
0 K+ A, d) e( I: A- c"Good! Go get them, and unplug your system and pack it up justlike
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7 B2 t. o. q5 M, iit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 w/ l, r$ W1 O8 W+ w u
+ U3 p$ S( \% {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 3 x' q1 f5 d' }
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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5 G* r% n4 p9 N R+ T6 ^* C是的，恐怕是這樣了的。 ! ] \# u- h# N4 L
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"Well, all right then, I suppose. What do I tell them?" : r) B" R1 D* |+ ~; `7 c
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & X1 x1 H: [2 W/ O% H* z; m
7 B3 v2 W3 q, Q9 C7 I"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
