Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 f- l, \! @5 l
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"Ridge Hall computer assistant; may I help you?" 6 m% F6 C3 a6 `, {0 S) @) m
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." # f' R2 f; W. {. }3 u
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是的，我有WordPerfect的問題。 1 \3 F0 F- C# f' s
; t& s. T9 H5 l2 `) Q- Z) @ I) z"What sort of trouble?" ' m5 W8 r/ p3 m( D# ?% u- o
# N$ X! x5 G2 |( O" I' Y3 U; r您有什麼問題呢 ? : X" ~1 `1 c w+ Q S j: G
& Y8 x7 u u9 ?! q" A' h# \"Well, I was just typing along, and all of a sudden the words wentaway." 2 z) {6 w9 x1 ]0 i. i
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! w6 w# C) B2 x* v, ~5 |( e
% E& D3 g2 I; @6 r: t"Went away?"都不見了。 7 p+ h3 Z3 T R
7 Q, E3 {5 H# \3 \4 @"They disappeared." / f7 `; S- v& B& I& M" b
5 U$ D, w7 p9 x0 p+ X它們都不見了。 / O$ E g, j7 x- v+ g; Q0 U& @ ?
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 7 F9 l9 f" x, q$ J
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"Nothing." # R% m5 p# {0 { H
& R3 K; O5 N7 C+ E$ N, t4 e2 b) E4 v+ V沒有任何東西。
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3 R- h3 X/ a2 u ]"Nothing?" ( F" Y }" O5 O5 H% j' f8 O" r
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沒有任何東西？
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"It's blank; it won't accept anything when I type." + Y! V l! u' J
5 ^/ l- ~2 e, k9 l F螢幕是全黑的，我打的字它都沒反應。
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/ J7 q, P& h: E9 m"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 $ M* k6 D- @6 ]' E! M0 m$ x, Y l
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"How do I tell?"
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; A3 B. _, X6 Q/ K5 O3 p我要怎麼說明呢？ 6 ?. k$ Y7 Z2 O9 u$ |0 J( ?
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 6 z2 Q7 K$ A- o9 u2 Z4 P# K" L6 B& L
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . @6 n1 o' j( a0 M1 t% Y& D
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"Never mind. Can you move the cursor around on the screen?" 6 c4 O9 A9 L q- [! l$ o( c
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不管它了，你可以看到游標在螢幕上嗎？ ! l3 I1 u4 j) d. X9 z& C
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"There isn't any cursor; I told you, it won't accept anything Itype." 6 M% W' g+ @2 j6 X* O+ g# O% }
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 f+ b1 E t5 a0 }5 {% N+ K. P' o
* O' N5 ^4 ]# S4 A) R# F; \9 ^' ^"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 7 ^7 J% R; S* @- R0 R; `( B8 v
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什麼是顯示器？ " z# ] ^: S0 F8 [/ T
P+ z1 i9 j {$ R/ ?"It's the thing with the screen on it that looks like a TV. " I" P7 {% |9 @3 y* _1 ^
! @5 m J; \5 H4 N; ^3 M9 uDoes ithave a little light that tells you when it's on?" - g- |! j+ X Z; j6 T0 i. @
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就是那個看起像電視的螢幕， $ I" N* i& L9 {5 p# \
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有沒有一個小光點告訴你它是開著的？
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) u h. c7 N$ ~. eI don't know."
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我不懂耶。 ) A5 t( j% q3 }6 M* [8 c
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"Well, then look on the back of the monitor and find where
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" i) n. ~# T" r: a. vthe powercord goes into it. Can you see that?" ! ~/ r0 } X" f# I) `3 A2 J7 n, l
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 {9 S. h" k& H! i, ^
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"....Yes, I think so." 3 g" R4 R8 V3 b; Q2 ?
4 @4 V* e* V% u+ v4 Z是，我想我看到了。 / s# p+ h" N- g. }
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 _/ @+ n) H4 H. N! |2 Z4 M
6 g% W/ y# C- m' f# X* r太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' B+ q1 R- K6 [6 h( I6 F7 U
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"....Yes, it is." 1 I6 g5 s& d1 c0 r# s/ _: {
/ x2 t. {/ L J Q5 u5 Y有啊!
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& |; r+ @7 Z. G! t2 B% F"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" , R+ z2 G1 F8 R
5 h8 @% A7 c4 P* f, c你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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% D2 A$ r! O8 U7 w5 l"No."
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5 S8 z( B/ s3 C( i$ M6 D: ^% a沒有。
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"Well, there are. I need you to look back there again and find
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+ [1 f4 I6 {8 C) ], G! F! ptheother cable." + S3 F: ^. m0 H# y" w
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 5 t. @) Q. S9 C9 R0 o/ n
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OK，找到了。 ; \6 Z6 x# u3 X+ Y0 |' W0 F6 i. j4 ^
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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: l! S# W7 U* Y- H再替我找下去，告訴我它有沒有確實插好在電腦後面。 * W* H. }& D) T0 x
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"I can't reach." " [1 G; \+ g4 ]; a( I8 ], `
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我搆不到。
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' S$ I( f9 R' i- B. I, H8 X"Uh huh. Well, can you see if it is?" 9 e( X, i+ \: N
+ q9 h2 O8 f E! W9 R2 G9 y嗯，那麼，你看得到嗎？ $ F) q' Y9 p) }. x: A
. O0 b5 ^2 U1 s8 D, Y"No."
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, d8 z7 r5 P7 g% o# h: c2 g看不到。
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"Even if you maybe put your knee on something and lean way over?" 1 n8 X: ~2 z0 x, `( \
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那麼拿個東西墊高，爬過去看一下？ 3 T# \! ~/ c9 P2 r# R7 \4 ?1 e
+ y; j% _6 n2 `) ^/ s0 _0 J"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' m4 l6 w/ C$ {/ K# {4 x
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喔，不是角度不好看不到，而是太暗了。
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. r$ b/ `- C1 y; z' ~"Dark?" . r! _% q& e2 f6 h# N2 I# \( T0 d
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太暗？
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"Yes - the office light is off, and the only light I have is 0 W0 |" n1 Y$ }9 ^# d
- n' v2 ?* {7 {comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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; q9 q- G% x4 T7 q# T, p"I can't."
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; u, O/ \9 ~- U _4 d( A5 [, Q) ~沒辦法。 0 B" S+ e% ]3 }" k8 _9 v
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"No? Why not?" / ]. m, _; b( U; i* k
. g! t1 ?: e# E5 X: M, \沒辨法？為什麼？ 3 [ l& a/ S' E _
4 |" o9 G5 O2 @4 i7 U! z"Because there's a power outage."
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因為停電啊! 3 U0 ]/ j3 i: x/ G- q
5 T5 [0 V3 l/ Q- s' s2 J; ^) F6 W"A power...... A power outage? Aha! Okay, we've got it licked now.
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. K) s* H' h( J: rDo you still have the boxes and manuals and packing stuff + F9 Y0 U8 U- |& L, f
2 I; ?2 q* v) v; S9 M1 Gyourcomputer came in?" & L. `) g7 F _5 G) i }
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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2 q: Q* Q; D6 Q! T i* N. R" \* t"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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& h/ g7 ~! V- w* J: b"Good! Go get them, and unplug your system and pack it up justlike 1 X0 V/ {& Y3 S S: T5 y( r# _
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it was when you got it. Then take it back to the store youbought it from." 3 s& H* ?, w* S3 S
4 b7 |- }. t# W: N" n% e很好!去把它們拿出來，然後把電腦搬下來包裝好， ) Q& H0 ]7 g* P) a( `# m
! y4 V* P Z* \& L+ w就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 O' Z: \4 N% E
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"Really? Is it that bad?" 8 v4 Y Q: l+ |; _
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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, @) ?; v. S( M喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + X2 G4 V! s; X( S
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"Tell them you're too stupid to own a computer."
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5 Z! w, j1 u3 u+ [% a就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
