Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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' T+ H/ _/ X( y. ?* v( E"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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6 i4 R2 i# T* M4 z+ f( ^, K"Yes, well, I'm having trouble with WordPerfect." 9 B, E6 k% o9 @- ^
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是的，我有WordPerfect的問題。 1 V2 u8 C" P ] f
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"What sort of trouble?"
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您有什麼問題呢 ?
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3 O/ @$ o, @: ]. o"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 + ~2 f; a! a9 ^1 N9 N, \
7 r5 w5 Y% @6 |3 [& I"Went away?"都不見了。
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"They disappeared."
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" p5 `8 j2 }. ]: r; B% j它們都不見了。
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3 q. J9 [5 I) G/ |$ t- C: W- w# i0 Z"Hmm. So what does your screen look like now?"
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+ i1 n- B3 X8 a9 j* r6 _4 V嗯，現在你的螢幕看到什麼東西？ # T' p l0 _5 F7 y
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"Nothing."
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1 R; O1 {6 e l G6 Q2 }3 M- U沒有任何東西。 0 }/ v o w. N7 U5 y& f4 E: g* G
% o* Q7 t: A! l# w6 F"Nothing?" 7 D) Y# p1 T, K% e! h- \; \
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沒有任何東西？ 3 Q6 Y/ w/ G- c: _' A5 b" x
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"It's blank; it won't accept anything when I type."
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" V' Y! Y) z7 \. {% ]螢幕是全黑的，我打的字它都沒反應。 v! V0 G3 Q7 \$ w* \- }
' G! |/ O# h: Y9 D"Are you still in WordPerfect, or did you get out?" # C% ? n' l# f
0 U- ?; Y# b6 R, M( _- h: f% E您是否還在操作WordPerfect，還是以經離開了。 & y7 I& ^$ \6 e- s$ H0 B: N2 N
* {3 t+ v- f% v$ }1 U i% h' a"How do I tell?"
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! z/ G+ w3 o; i% e* [* }我要怎麼說明呢？ + M' K! u$ N6 l& t
4 d. P6 ?: H9 w% A"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - q: R. L/ w3 m# R5 Q) v
: b/ s9 \& e4 m% [% }: D- l"What's a sea-prompt?" |- C1 u' y3 s2 @, J% u; Z
; l/ ~2 X6 A! j, u/ s1 a: U什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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! s9 l8 t H. @3 u0 U/ A3 `"Never mind. Can you move the cursor around on the screen?"
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1 [5 D' f# {# u8 q3 P$ n* T不管它了，你可以看到游標在螢幕上嗎？ 3 k3 _1 Y2 o5 K! j3 v: }9 h
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"There isn't any cursor; I told you, it won't accept anything Itype." 9 @ G) {7 b. C8 X7 v9 C% b4 b
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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9 Z1 {+ l, U" u; j0 g"What's a monitor?" 2 `( q0 Y! |( |6 |; u' l$ ^. i
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什麼是顯示器？ 6 T5 n+ N" d. ^' _4 k
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"It's the thing with the screen on it that looks like a TV. : E7 K6 C$ }. B y3 x
9 P4 X! z8 q& o* T3 EDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 2 m4 C: |' u& E e' }/ l
5 ~" q: Z; e/ A& o1 Y5 A有沒有一個小光點告訴你它是開著的？ ' Z# X$ C1 I2 A! V! G6 s7 `- o1 c
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I don't know." / m8 w' W- w- ?
8 R* k; [" j5 @/ H# f# B我不懂耶。 + \+ c: I5 ~; _, t4 I: c
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"Well, then look on the back of the monitor and find where
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$ q: e; g# A; h* S8 Zthe powercord goes into it. Can you see that?" , N" p( B. {% E; w e
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * \) D' X: r( J: W4 H8 K
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"....Yes, I think so." 3 b) M2 ~6 D4 [8 A3 [- m
# |/ {# a* W/ D6 l: i2 h是，我想我看到了。
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' \4 G! u4 z4 d"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 k. Z8 r) |2 K; M: F/ R
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ! i! ~: X1 O4 O! u" n
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有啊!
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3 [3 t0 z2 V$ ?% ?5 S# F1 T/ Q"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ U" w) n& [+ b i9 h- p' O"No." . Q& _; N& Y' v- |% ]0 I! A, P
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沒有。 , p+ }9 P }" D
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"Well, there are. I need you to look back there again and find . H! J* {; d+ Z4 h
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theother cable."
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5 Z5 L4 w4 H. X5 D: W8 w就是了，我要你再到顯示器後面去找另一條電線。 6 ~! v5 d7 ?" y' ?
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"....Okay, here it is."
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. H4 Q/ _# ^& [8 m/ y4 z. w. h! mOK，找到了。 6 d8 E6 d) i6 f0 u# T: W R' I
4 [7 f$ Y2 H/ \/ j# F: V, p( ?0 A"Follow it for me, and tell me if it's plugged securely into 9 N! t" \6 n! f, z
4 R6 L0 I1 b+ R$ F; j Ptheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 @7 O$ E \2 k w8 D/ y( B" U
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"I can't reach." ; d3 Q3 r( B1 R0 b& N: y P
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我搆不到。 9 c% s4 `1 D! u+ X q
# ~9 K* C% m7 _; x& Y. Y, N# J/ z9 Z"Uh huh. Well, can you see if it is?"
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1 R% W' y5 _( v1 t" K% u6 x4 t嗯，那麼，你看得到嗎？ $ F8 O* `$ V* c2 [4 p# `3 b
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"No."
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看不到。 ( A, d h b7 |; [4 U9 N
) J2 ]: ^4 U; ["Even if you maybe put your knee on something and lean way over?" 5 d5 Q" R1 {( I5 V* n! e, K
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那麼拿個東西墊高，爬過去看一下？
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" W3 L4 L$ }, T; d2 H( o4 H"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 b+ b* }( x7 h* D( s4 k
% q4 ]# p6 f2 s$ F喔，不是角度不好看不到，而是太暗了。
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" a4 F% [; z, X"Dark?"
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太暗？ # B9 v# u' A& j
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"Yes - the office light is off, and the only light I have is % n" m) j0 c$ R- x0 T8 s0 r
1 X; T; `% Q# l0 h( D4 C0 D, Wcomingfrom the window." . ^# X" M6 M G: m- H, P! X
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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3 D/ I& R9 g' o( }"Well, turn on the office light then."
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$ w8 J# i& P* U- N那麼把辨公室的電燈都打開啊。 0 M% A; w i) T, j/ L {! p" x
% s+ s3 v! Z2 c9 \, Q+ B# p"I can't."
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- K" w3 A' [9 F" p) A沒辦法。 6 ]1 c3 @7 `* N
' [( E8 c; V( d+ Y0 d7 h& f( d2 H: q! X"No? Why not?"
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( l5 C7 t" k, h8 v: A$ D- b沒辨法？為什麼？
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"Because there's a power outage." + p" E- e$ a! q! _% ~3 U9 ^4 E
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因為停電啊!
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# O# \6 [$ x$ \/ h"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ' S* L1 F: V) G) g
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ F& j B$ a6 d* }電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , v6 E z8 P7 K( a, u- c
+ g! G* h2 @ f% P) p. I"Well, yes, I keep them in the closet." . v% v- b9 w; @6 }/ @2 l: ]
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嗯，是的，我已把它們收在櫃子裏。 ! N4 ~, L% J4 v3 u
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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: F5 a( K! D; L2 W0 F+ I很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% v/ ]- _4 W9 ^* R就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 5 u/ ~) g* t8 O! {+ s7 r! O k7 {
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真的嗎？是它壞掉了嗎？ # J0 s Z X4 S. q) M7 D
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"Yes, I'm afraid it is." % C; X1 y8 t! f( ~! x. l
( t: S. S( j [. M是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - h; [$ P6 g. _/ q) v: x' O; B
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"Tell them you're too stupid to own a computer." 0 W8 X% _, r% f+ V3 T$ x2 V9 h
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
