Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " _. h& r' Q) ~
) a" e3 O5 G3 b0 t9 }0 I5 B7 b$ Y( B"Ridge Hall computer assistant; may I help you?" 3 O7 N$ `( y" M
; g! ?# U& f6 r; vRidge Hall 電腦公司你好!我可以為您服務嗎? 6 \% w E/ \: D0 n2 D* V
Q+ G! l& z" ?: q* ~* a/ Q! {: B"Yes, well, I'm having trouble with WordPerfect." ; H! b. T" v! d! ^ I
. H% }+ S4 F+ z" j是的，我有WordPerfect的問題。 # B- E* _9 i$ t: Y) u, [: I
" {0 K0 Y; x3 W, P5 W"What sort of trouble?" ' c3 E0 b8 {0 b% t. n) q. a
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." # s9 X# [5 P$ @6 e& [4 F O
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' s1 Z6 o* c+ C, T, ^
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"Went away?"都不見了。 . p! ~. V; x; \( {5 E
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"They disappeared." ' P/ C. i" l4 T' u; d: \4 X' ?! v0 i8 b9 ~
% i+ P, O. N1 |1 x, h) D1 |它們都不見了。
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"Hmm. So what does your screen look like now?" ! F( [" E# M4 G6 E
; {) D/ k5 ^( p3 Z3 w嗯，現在你的螢幕看到什麼東西？ 8 z5 P* ~, i3 q! P
8 _" ?4 d% W- {% }# q* S"Nothing." / T/ f- D) G( E7 [1 g6 R" Q' ~
/ B; D6 M9 _4 ?沒有任何東西。 ( R7 B9 [/ d/ J. G, Q+ O* r3 F
! ~5 G |& R0 G- ?* l"Nothing?" , Q- J) o; F# R/ A. H; v$ [
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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5 U8 z+ p4 h$ V! F4 g, b3 T螢幕是全黑的，我打的字它都沒反應。 ( _- _/ o3 q% p, L
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"Are you still in WordPerfect, or did you get out?" 6 M; Y- ~4 P& C, w1 e; [, _( _
! ]% l1 ]) d! v+ n4 A您是否還在操作WordPerfect，還是以經離開了。
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8 w3 I1 `1 l2 o' C6 b3 `"How do I tell?" % a* Y) C6 f% T% x4 n+ N/ s# R9 S4 e% H
0 a: b D: p5 I1 L$ q我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" - A: c' D8 m7 j8 A, D6 x
! b4 ?" A! L- l' Z9 f; T" s5 m你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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& v* x; D9 |0 h; H7 q7 r什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 [, s+ ^0 S+ d# _, j6 {
. `! J3 Y- `; P/ y) V0 K( ~"Never mind. Can you move the cursor around on the screen?" ! }( @7 |6 w) N3 O5 a% _" q2 Z4 l
. W9 H; K3 G/ Y' C2 P2 y不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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% Y5 [1 ?# y+ x"Does your monitor have a power indicator?"
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% A' P% z2 o# {' |# |7 _7 p* G顯示器上的電源指示燈有沒有亮？ ) D8 d3 l$ v1 k$ i) }- r
& x' h+ B+ ~: ` ~2 X"What's a monitor?"
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0 ?8 H: ~) }4 l6 O6 l' A: z什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 7 W. N. E) @8 W
0 Q* I! X1 j3 e6 w* L4 ADoes ithave a little light that tells you when it's on?" 1 D) B; P% p4 t( b3 a) L5 Y
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ + I4 L8 f* Y y4 ^7 F1 n; o1 d
( F. m& a7 t; V K; V( y7 RI don't know."
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3 {! m0 J/ y2 ^& F. ^/ G我不懂耶。 : U" y3 V7 Y3 e3 z1 ]
0 \, n7 c5 t" w"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 4 |2 E/ N8 x- L/ @
* s' Q4 o, |+ k/ B那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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" M$ B7 B6 s* C1 ]8 B"....Yes, I think so."
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3 r6 l8 V( d; L" W' c是，我想我看到了。 / f/ `& P7 R# p$ G
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 F) j5 B) `5 z+ y
! Y5 I j6 @: k; H, `太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' y- c3 }6 r: A$ ?* `5 `1 C L) F
5 j1 {% w6 ]+ I! ["....Yes, it is." $ S0 B m7 i: i) v b, S4 [
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有啊! 7 J0 l u8 v( q* \ N; s
. N# R3 Q5 u8 D* W& |- ~"When you were behind the monitor, did you notice that there were , W- B) x& T/ N: a/ \& A0 {
9 M* o2 [; G. ^( i+ n' U6 }' |two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 5 n; h I9 U8 n D0 t4 Y
4 w5 c. ?% l- [1 \5 t"Well, there are. I need you to look back there again and find
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theother cable." 3 ]+ c. b+ j: ~4 V% N3 \
3 l1 T. V% ^8 W& H就是了，我要你再到顯示器後面去找另一條電線。
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# @/ H5 }& @3 t; A0 N1 o"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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5 L. a4 F# u( ^0 Q3 M6 M8 s9 Ctheback of your computer."
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1 s' h- R1 L1 M8 F! g1 [0 Q# H再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! [# y: Q' ?) Z+ {6 L! _
: g! f; Y/ U/ F; b1 a: X, D"I can't reach." 8 L+ _6 N. i/ }2 Q
, Z( [7 V. C/ ]0 J& x$ G3 y我搆不到。
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"Uh huh. Well, can you see if it is?"
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# I" N# S# k' \8 r' \0 w. G嗯，那麼，你看得到嗎？ - _( [+ v% S" U' q7 J, \. `
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"No." % U. c1 ?& S; r& r" C
2 T+ x9 o+ c" e s% C& ]+ N看不到。
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! B9 G# U7 y( z# k"Even if you maybe put your knee on something and lean way over?"
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. {. u6 R9 X9 L8 h4 ?2 p* Y- n7 T那麼拿個東西墊高，爬過去看一下？ % p: d* P s9 a
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) {/ H5 J. G2 X' g: u
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喔，不是角度不好看不到，而是太暗了。 ' P5 l6 O( E& P# b8 g4 u
9 P; B( Y( ^- p"Dark?"
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# }4 k. [3 \/ t太暗？ 6 z" ]( S* X" ~* N8 p& [
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"Yes - the office light is off, and the only light I have is
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- i, b" D' [8 p1 A! P$ d4 pcomingfrom the window." 1 R0 c$ P6 g- o+ K& ^3 c# w7 ]) |
2 |2 v4 u9 R* D是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) D+ V0 `' h ~/ G2 E7 Y"Well, turn on the office light then." : ?: |7 L m# i8 T
8 d; X, a% ^ ?% G$ d, o& M3 D那麼把辨公室的電燈都打開啊。
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"I can't."
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5 J$ K }! n7 L. ]% A沒辦法。
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"No? Why not?"
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% o7 m- Z$ J( q- Z沒辨法？為什麼？ / T* u2 k* H3 R& {" ?
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"Because there's a power outage."
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/ q# G& k6 j/ Q5 {3 t; W# i* ?& R- `因為停電啊! # v" J' l5 X0 E
* D& l% h; ?: h# l# Y3 F* R"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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0 x; {6 R3 F& x1 U3 vyourcomputer came in?"
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# `6 G8 q# H( G0 e' N, s# \7 U* c停...停電？&#@!(& ，喔!OK，現在開始打包， # B! x7 l O, ]0 B) y4 E, ?
( Y! h4 T$ K! X: i {0 h7 W, Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." $ W' u9 [0 ?. E, x. F7 S# J
/ ]! ]1 Y& N" W1 S! p" @) n/ H嗯，是的，我已把它們收在櫃子裏。 6 F3 c6 Y! Z+ U V0 x, @& ?/ ]+ B) d
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"Good! Go get them, and unplug your system and pack it up justlike ' h/ k8 H6 z) u/ n4 z4 n1 u; |
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， * d/ i; Q, l) U h) t
3 y5 u V- t/ i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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- Y! v4 F$ n2 ?; S/ C7 c"Really? Is it that bad?" 8 R% Z+ @* }- F# s% d( m
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真的嗎？是它壞掉了嗎？ 5 Q) p3 J' ~, a8 C' U ]
) O; v+ X% Z2 I9 U! S"Yes, I'm afraid it is." 1 r0 ?; H3 V: Z& k
# n6 k7 S9 M5 o5 M9 V. x. u5 z5 v% m是的，恐怕是這樣了的。 , ?4 F1 @, a z1 B ^
2 f# a5 w" m" q5 }/ D. n"Well, all right then, I suppose. What do I tell them?" ; B: u g# E9 _
" ]+ X; s' R. L喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 s7 S. D3 f/ w5 Q" P E
7 [. W' k' _: @7 A9 _"Tell them you're too stupid to own a computer." 8 R/ w' C" M+ i- y5 `
9 B- W9 b7 t$ Z! j9 E! p' T就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
