Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 B6 h, \3 U5 w, @/ S
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"Ridge Hall computer assistant; may I help you?" & e7 C" J$ P3 l5 M: n
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 |5 G0 t/ S; B& R) u1 d1 H
, S' Y; B2 r! e! y+ h1 ^3 p"Yes, well, I'm having trouble with WordPerfect." " J7 B" [: ~8 T) x
7 Y# u) t9 x7 q: W3 s- h6 T是的，我有WordPerfect的問題。 7 s! z8 F+ b+ X! i& ]4 Z6 b% S
6 c. w; L( O; r: a- K+ V"What sort of trouble?"
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, H l; ?: R( b. G" I8 ^您有什麼問題呢 ?
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& F* t4 [% r. ]"Well, I was just typing along, and all of a sudden the words wentaway." 9 Y/ u- l5 E7 N8 [7 {4 e
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我剛剛自已在打字的時候，突然間所有的字都不見了。 % Y/ z) y7 b t, N! y2 I# y
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"Went away?"都不見了。
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"They disappeared." ) l& _% U+ @" k$ B
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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' x6 F* E; I9 V j' `; G! ["Nothing?" 5 C5 Z i3 ]( ~& g# p
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 / M! I# ^2 L2 P- c
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"Are you still in WordPerfect, or did you get out?" ! w% W$ v; E! \ I' L1 D5 ~ j$ s
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您是否還在操作WordPerfect，還是以經離開了。 ' Q6 @4 e4 I4 g7 q3 X
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"How do I tell?" 7 A1 \6 r9 Y7 z& ]* }; |
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我要怎麼說明呢？ % v* R. }) P; f; \
U8 v! | M2 i6 k" r% q; @- R# Y"Can you see the C: prompt on the screen?"
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! G& T C" T: K' r你可以在螢幕上看到 C: 的提示符號嗎？ : R+ |( i1 ?" m
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"What's a sea-prompt?" % G, S0 K8 d0 j0 Q
7 p4 \8 D" \% Y什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" . }5 y& d5 ^# [0 M7 o
" I$ {+ c% I3 E5 R4 P( E不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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1 u7 K, O6 t) Q% R( A9 m螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) K9 o- U! c( x
# z7 ~7 t/ \6 M"Does your monitor have a power indicator?" 2 X5 L7 c" T5 M9 V& _- M1 U
# b; ]: Z3 q4 E9 k+ E9 f顯示器上的電源指示燈有沒有亮？ / E$ e: Q! J- X8 j5 m3 M/ U
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"What's a monitor?"
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9 b4 [& J$ w8 s什麼是顯示器？ 5 \# k# C, w- X+ F- ~
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"It's the thing with the screen on it that looks like a TV. 1 u. a5 n0 o9 O* Q" S4 r
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Does ithave a little light that tells you when it's on?" 7 A% V! a5 G: s2 q) N
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就是那個看起像電視的螢幕，
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/ Q# U2 p! B" x8 Q7 i2 F有沒有一個小光點告訴你它是開著的？
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1 R0 y6 G3 } w+ e0 ^- GI don't know." ! V( {& d3 `6 I
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我不懂耶。
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"Well, then look on the back of the monitor and find where ( s& _8 G2 c) u
# `$ w# @7 Z/ u0 s3 T" Ythe powercord goes into it. Can you see that?" 6 D( U8 N% T! O( l. y
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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2 @1 {0 q0 w- o- t, ]$ W: ]是，我想我看到了。 " Z- ^. {4 T8 M0 r+ e
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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3 ^% F! u0 u1 |. G% X$ {太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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& u$ m8 J$ z* g' Q$ w# Y% S6 t"....Yes, it is." # R8 A+ O- k; ]
/ R I" Q& C ?/ i! L有啊!
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' |1 Y6 B2 Y+ u1 L"When you were behind the monitor, did you notice that there were % V m1 P$ j! ^
$ p) J& [ n: p: L* u, Ptwo cables plugged into the back of it, not just one?" $ n+ e V: o% t- Y6 q m
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." " T+ z4 } [1 {# t; o% H
7 q" T H4 o& v" ? w. K就是了，我要你再到顯示器後面去找另一條電線。 8 |- B! o4 v! O
8 Y4 p+ u6 C% a4 y$ ~) D"....Okay, here it is." ! m& V( Z2 M2 R% t1 V+ U
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OK，找到了。 . U0 l% V D9 F) O8 Y- B" h
/ C0 Y) T) O3 |"Follow it for me, and tell me if it's plugged securely into , W/ ]9 g$ }$ \' t
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theback of your computer."
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! W, G0 K* f \5 s; d再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." - a8 d* s5 }7 c) H* I, O" W
O o2 x, Y5 f( L) G$ f) j* n! C我搆不到。 ( ^2 z5 k& K+ V7 @4 w$ z/ C0 A
5 o: C9 |, d+ h! F. u3 ], l"Uh huh. Well, can you see if it is?"
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1 G0 s+ L5 d. Y5 l# J嗯，那麼，你看得到嗎？
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"No." ' `# A* L- M) Y u
/ r) w( x+ |8 N; B' d9 K2 u) H8 d7 a看不到。 9 @& L9 e2 H+ l7 ^
$ q. p; g8 `/ S7 x"Even if you maybe put your knee on something and lean way over?" % V( E; I* W+ a9 q5 [
8 |" {5 @+ Y" r那麼拿個東西墊高，爬過去看一下？
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8 |$ a# p0 v: K" @7 x"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* Q6 N3 J* {/ O- A$ j' k$ j* B* F喔，不是角度不好看不到，而是太暗了。 2 k9 r4 P. G) x0 r
0 V" b! |; ] ^( o/ y. o* G0 V"Dark?" : u/ C7 b& }8 {5 ^* s6 I, B+ U) ~
4 q: } A$ Y! `6 x4 E f( h7 R }& f0 u太暗？ 6 g; H* c0 u! L2 |" P9 o
5 ?! t# U) j) l: A"Yes - the office light is off, and the only light I have is ) p- h: ?5 t- F& I8 b3 Y
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comingfrom the window."
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$ Q" {0 G! I- G: _, s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & S2 @, R, P6 }7 s% _4 _# u5 {
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"Well, turn on the office light then." 7 g8 \( y! X0 N. A7 A
7 y8 {3 r( k# N$ Q( _. l6 b: `那麼把辨公室的電燈都打開啊。
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* u8 ?! N$ d+ k" J"I can't." + |. J3 D! _. x& z
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沒辦法。 6 @5 V* d# b# H% J
2 o; F* Z! @, p& p0 X"No? Why not?" J R/ Q7 m: \
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沒辨法？為什麼？
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"Because there's a power outage."
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* H2 j; ?9 [* s3 U, q# i: k因為停電啊! 7 C. l1 T" K5 t/ O2 t
$ D4 K: c& }( {+ ?( ?( q"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 8 b) G1 W. n9 ]% V8 a
s& V: t- q" x. ?7 W停...停電？&#@!(& ，喔!OK，現在開始打包，
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4 [: D4 @4 x1 i8 B, P5 j電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 9 n% N) g, b$ o7 G3 J. H
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"Good! Go get them, and unplug your system and pack it up justlike 2 v$ ?5 r, _6 N5 x7 X! M
6 V4 j3 }8 o F/ @! Jit was when you got it. Then take it back to the store youbought it from." # f$ t; z1 V- j( Q0 g8 |
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很好!去把它們拿出來，然後把電腦搬下來包裝好， |+ \5 Q1 ]; ]+ i
: |7 d9 j& Q. l0 g6 f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; L" A$ `% |* X7 M
* ?' I, ~' o, E) e/ z/ U' @"Really? Is it that bad?"
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! f& w Y8 d1 _% @+ E3 W& }真的嗎？是它壞掉了嗎？ 5 ^. x) y' _* C: y2 F
& O' }! @ u) U: t"Yes, I'm afraid it is." * |9 F, F' k) ^
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是的，恐怕是這樣了的。
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6 w. j- ^7 E; M+ @. m"Well, all right then, I suppose. What do I tell them?" + S; Q4 n$ |4 j6 t) s$ v/ A
5 H. S7 M5 N# \ ~7 x喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % G$ r9 @ F' s6 U0 S
K1 n: V2 K3 Q$ ]9 M" }% T( }"Tell them you're too stupid to own a computer."
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& S+ c; e+ M4 k8 b$ x! C: y- v& ?就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
