Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * N( s' _! W+ C" ^4 l9 y# w7 _4 N
0 c1 y. N, C1 [$ k2 ^& E"Ridge Hall computer assistant; may I help you?"
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. p; s+ C t. H1 Y: DRidge Hall 電腦公司你好!我可以為您服務嗎? 5 G& Y; d$ U2 j1 B, K
+ X G! B& w6 m% }5 } w1 Z0 R"Yes, well, I'm having trouble with WordPerfect." 9 ?6 V5 ]! O; l% l" H
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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1 l }! X% O1 z( v"Well, I was just typing along, and all of a sudden the words wentaway." 9 M$ k2 t9 q' [6 _) u6 _
5 X. h1 M. H. _" v% b我剛剛自已在打字的時候，突然間所有的字都不見了。 ' Q* v( a+ q, j# g- n" {0 W6 K Y9 B
% V! w* I. i+ o& `- `: w% v. [* K"Went away?"都不見了。 ( U P# V1 h4 \2 W; ^3 S/ d
4 {' U5 B6 v1 |' f4 i) m$ m"They disappeared." 1 J+ r2 _* p7 b4 d+ s, Q
" B9 V3 ^) |3 Q. d2 n( R它們都不見了。 3 w: q6 Z3 D7 G- f$ |% @1 r' \' e
* [3 w4 h7 r1 L! k' h7 H2 o"Hmm. So what does your screen look like now?" " {3 q ^7 M& Y
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嗯，現在你的螢幕看到什麼東西？ " u) h; ]' W! t! C' d' Y
! R# H. Z3 v, F4 a4 W6 f4 n. y"Nothing."
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沒有任何東西。
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( Y; p( I4 D* Y# j; h; C"Nothing?"
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4 s7 B. ^) s6 b. N% t沒有任何東西？
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"It's blank; it won't accept anything when I type." ; B, _( |7 `- |; i
7 n3 ~# b1 F* S8 K0 v3 ~1 S螢幕是全黑的，我打的字它都沒反應。 . b, n1 g [# H$ R+ [+ x
+ l Q4 q! @1 M- a& V$ e7 W1 t"Are you still in WordPerfect, or did you get out?" . K/ E7 {" z' x+ E) K% t1 @. O
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' m3 Y4 W/ Y* ?" z
- q( X# d+ [3 w3 B1 K! O7 L我要怎麼說明呢？
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, [* {1 ?8 |* j6 F"Can you see the C: prompt on the screen?"
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6 q$ W% ]' R% m& E( E" [. z你可以在螢幕上看到 C: 的提示符號嗎？ 1 ?: w) }6 w* y/ \# l; h5 p
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : e: q% |2 |4 y+ |4 [; U! I
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"Never mind. Can you move the cursor around on the screen?" # [' l4 W& O- y
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不管它了，你可以看到游標在螢幕上嗎？
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/ J( G* Z& ]1 W6 A"There isn't any cursor; I told you, it won't accept anything Itype." * Q- g& G+ @# ^
/ t r$ x1 o. m1 `- Q) P# n7 R' A螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 \: b3 p v1 |' U/ i$ G' ]
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"Does your monitor have a power indicator?" 9 S# a9 l, v6 j5 }8 Y
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" + u& A6 Z" f0 d: Z( F. x
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什麼是顯示器？ ; }/ w1 b, ~4 ^# P% F+ f& O
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" + K$ ]' g2 R" W7 d' K$ h5 a
; J6 W i! P ~1 g就是那個看起像電視的螢幕， 9 T1 G' s" m$ ^
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有沒有一個小光點告訴你它是開著的？
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9 }8 d) A1 H: U, S- i' `& a" TI don't know." 9 V* N5 } q$ ^! U* X
8 V% z3 e4 |% `' \9 `我不懂耶。 : E K- @& L. m& F* p
4 e( c( Z2 R: ^: p3 p2 R"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 9 k* E# l! d6 s. @! r$ e
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ j2 M% Z8 b5 V/ |$ n) B. l"....Yes, I think so."
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是，我想我看到了。 0 T9 m7 @9 w: P7 _& N) }
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! y7 P' V |4 O( ^' k
0 y ^: \4 g0 c2 X" A6 X, G( U太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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$ j/ V" Y' H, i& D"....Yes, it is."
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8 V5 u0 ]8 {7 \ `有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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9 |: q1 T: E1 ]$ W8 V3 w& C你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." * n, I) [3 z5 R$ X- }6 J/ B
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沒有。
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! f4 y" l" @: Y3 @8 ~% k" D"Well, there are. I need you to look back there again and find
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: A F( J" J. w4 z+ }. ctheother cable."
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# @) U6 X$ {+ H就是了，我要你再到顯示器後面去找另一條電線。
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. ^) E( V, i! N$ X"....Okay, here it is."
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; e8 T4 N% [- S2 h" x+ N) fOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ; P: l1 ^& T+ r+ C
/ T- t( H. m' M& x3 ?theback of your computer." * @. O) G8 {& ]- G: j$ M6 J6 P
# P/ F, J& O- ]3 N7 E再替我找下去，告訴我它有沒有確實插好在電腦後面。 / ^- f; b/ S- J- a( W
4 f; v+ P9 K! E! \"I can't reach."
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9 e6 b+ s! h( {" p7 a1 w我搆不到。 ; B# O% |' R' b& D
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' J# ~, y. G& u' q9 x- G6 @
. W, s7 _; x9 L- N"No."
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+ a; ]8 C2 F: v$ Y6 D) {看不到。
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, h5 u# d F* z) x"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ % N8 {" T# u4 H9 a: t# z$ R
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ' b6 n$ ]1 b8 l( F. f" I, V
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"Dark?"
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太暗？ 7 r* m; \# Y2 \. U/ i! ?1 e
- q( o5 h' w* @0 c"Yes - the office light is off, and the only light I have is
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" c; v$ ]2 R- G" M* X& l% tcomingfrom the window."
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% }2 \" p. @+ g: \1 `! T是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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4 P" k* t. z$ N [2 A"Well, turn on the office light then." 9 f6 }# {# H5 M. ^% S$ q, O$ J7 c
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那麼把辨公室的電燈都打開啊。 , m: X9 f" ?" }4 R
4 G/ g" v8 O4 ~# ~"I can't." k5 q2 L% f- y& S9 I
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沒辦法。
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"No? Why not?" 2 o, Z4 I7 \' n/ c0 Y: L# B/ p
8 w* I9 f% a5 o3 }3 \: m沒辨法？為什麼？
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"Because there's a power outage."
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; ?5 i B( P- c( E5 j" H因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. , C' A) f- y2 h8 M6 g2 u/ Q8 v# {
/ C1 i5 l. @8 G5 U0 i; T* rDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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- I" }0 U! E2 ^停...停電？&#@!(& ，喔!OK，現在開始打包， 2 i- k$ S. f& d, G. O1 N
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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8 U+ F4 T2 s) |: m$ y; y* O"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 9 X+ d3 Y* \+ \! @) Q& H0 l
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"Good! Go get them, and unplug your system and pack it up justlike ; T5 r1 a: P. {: v# _1 H1 K6 }
& X/ \! f/ I0 }% p3 o! {! T wit was when you got it. Then take it back to the store youbought it from."
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1 R+ N. s$ w8 t很好!去把它們拿出來，然後把電腦搬下來包裝好，
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1 R. J* j1 u4 C, U/ z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 U+ y1 d/ k" z* _; _5 U
8 b7 G3 `. A. o$ t! R$ i"Really? Is it that bad?"
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# `, d; }- T9 T% b) L) ]5 Y真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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% ?! O" F+ R& H# _1 D4 d) u: L) g6 Z是的，恐怕是這樣了的。 % }2 M$ ^/ v' W& @8 f
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
