Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ ]+ ]" f# s+ h' V& G, C' _
( l, x% h5 q& x1 n5 J"Ridge Hall computer assistant; may I help you?" * o7 w X; m" \ I; _( c7 i
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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$ {2 m( ?0 j7 v! C$ g"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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) s0 i0 B- }& j/ \8 H, w A5 r"What sort of trouble?" * z2 f- `! c) a' L: h2 Z% w. g) E
% J8 e$ _' C& c* z- g {* q, z$ v5 \您有什麼問題呢 ? + \; d5 b) q' d9 P* \2 }
: z- S S& X0 r0 C! U"Well, I was just typing along, and all of a sudden the words wentaway."
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) c9 K: E6 i% k' O6 A3 _/ _我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." : U& A6 h' u9 U( s S/ o( F0 H
$ x" y; ]/ X1 O) A# W3 f% g它們都不見了。 8 X" b$ l) U$ v' o+ t M8 q+ t
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 8 M# y& l. c. A" {
# c3 b3 o& G& L' m) H( b/ c"Nothing."
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沒有任何東西。
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"Nothing?" / t2 ~1 n' W* H
; P3 L3 o) i# B6 N沒有任何東西？
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"It's blank; it won't accept anything when I type." ( C" T; I: T( s& A( Q# R; r3 W, S
6 c2 C: d/ v0 B! E( U7 J螢幕是全黑的，我打的字它都沒反應。 . K6 Y( p8 H6 Q% c7 P9 |
6 U U2 Z* P& Y, p"Are you still in WordPerfect, or did you get out?"
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, H# s6 _, \! G$ c您是否還在操作WordPerfect，還是以經離開了。
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2 \0 Z( i) s. V' U. E. V"How do I tell?" , b2 _2 d, x, [4 Y$ s
& X" w6 r4 E1 u& f我要怎麼說明呢？ * R* `0 \! A; v+ s' m4 r
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"Can you see the C: prompt on the screen?" * X; [( Y m# z4 X+ U- T. }" Y- q0 g
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " I7 ?: ]9 J, r, |+ V+ ~: U0 R/ F
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ * V* [. B: T5 J: r- n
1 Y: J1 z) Q: d. O"There isn't any cursor; I told you, it won't accept anything Itype."
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1 Z& q# ^3 r3 }- V6 [, r4 i7 P螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ C/ W8 @* D; c, Q
2 B! M" w4 Z% ]# q/ E4 r"What's a monitor?"
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什麼是顯示器？
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* d( p4 ~) k% r+ S8 q0 C6 a: A+ E1 A"It's the thing with the screen on it that looks like a TV. 1 t" f) ^9 @. l1 S$ v+ }; W0 S
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 0 e3 T9 H6 `' `5 E/ N
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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+ C* k9 Y7 G: y. z7 N! l- g4 dthe powercord goes into it. Can you see that?" * V1 m$ {3 D' G
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 v6 r7 T9 x( [) m
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"....Yes, I think so." ) ~- D/ Y G- I% X7 r
: c/ ]' Q& F0 g/ K3 ]是，我想我看到了。 G# O a2 b. y8 k' S7 V" d
. ~( P" }4 a" p* R& m"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 k3 W! ~. W* ~/ i# P p
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ O, E) A2 F: B
# U. z: i9 L9 @" Z6 c"....Yes, it is." 7 I. r% R; c. D% c" D
1 X! w j0 C; D# }9 D- p有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" # y2 i3 |& d; C. |
Y) u# H: L- s4 X+ T5 W* u你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 r. k, h' c* |) o! S3 H
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"No." ) Q1 R' H9 z9 a- s
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沒有。
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0 L! ~' A' l. E) j' r"Well, there are. I need you to look back there again and find , H. j3 e. S. a, K0 l2 O L2 v
* U2 _5 J2 B! E r1 d) A+ ?theother cable." ! ]: ]% ^6 [4 N) o. v0 ~2 i
0 r P4 k/ u' J就是了，我要你再到顯示器後面去找另一條電線。
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1 k% X& c" D% J0 N3 X"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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3 x" R8 i5 A& C* i' f$ Ktheback of your computer."
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; G8 T2 I$ f- m l0 J( Q! F8 v3 C5 p再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 7 n4 V/ Q9 F8 B; z! V3 s9 T
' ^; X* v5 ^) g8 E; W4 |我搆不到。
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"Uh huh. Well, can you see if it is?" + E( Y' j6 ]$ |; Y. g3 P5 S
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嗯，那麼，你看得到嗎？
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"No." 8 m1 a9 [& d8 ?5 c, U8 Q' M& B$ J
6 e7 L* n1 ~! e7 U a- K& B看不到。 # Z, ~1 y5 Q4 }1 c
" J3 L* W: b3 O; O3 M: H"Even if you maybe put your knee on something and lean way over?" % Q7 _* U5 d4 Z$ N7 P- g
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那麼拿個東西墊高，爬過去看一下？ ; r. v2 M9 g* n) f6 N5 E
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 7 ~; v. u, Z" U- O: r8 t; h
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 n; P' X" _& A% R
. [) Q/ f; f' V$ P"Well, turn on the office light then." . L+ ~3 |5 l- ~+ _- [
5 _& U& q0 N8 b4 y' m( ]那麼把辨公室的電燈都打開啊。 ( I/ e& |" w. k) K1 \( s4 n
0 Z: L) {- {; N z2 ~ g9 ?) q! P"I can't." 5 V% P& m4 _# t. x( w
P @# r) P% U o& K: Q沒辦法。
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- X5 g v3 K4 s2 J"No? Why not?"
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沒辨法？為什麼？
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6 t0 U4 c4 _6 v' `) Q"Because there's a power outage."
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' R. b! V6 X& \8 [7 O. b因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ! f: q% A6 _2 A" ~5 ^0 b+ u
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Do you still have the boxes and manuals and packing stuff
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" N0 p# Y, D6 D) U$ V- t$ ryourcomputer came in?" 1 F$ ]3 l. t5 x9 m, L9 f1 ]& C
8 N0 W. E1 t9 m* Q' x3 i停...停電？&#@!(& ，喔!OK，現在開始打包， / v9 m$ r* b- q! F
: i; @" r/ R9 ?; c6 S d電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' d9 u" x* O$ a7 o
! p- M6 @! t/ @3 O" ~+ |& ]. p/ N$ T"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ) R4 q& C. F. l. n; G9 Y
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"Good! Go get them, and unplug your system and pack it up justlike 7 H Y& ~* l4 a8 j* A
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it was when you got it. Then take it back to the store youbought it from." ; Z4 K4 o) F. y7 S ~% i
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) b4 L% v ?7 ]. L6 H# [0 ~"Really? Is it that bad?" - u: v) p: Z' j T: w- S! \
: T3 ]& v8 G# B1 o真的嗎？是它壞掉了嗎？
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v! }- M% v( z! W; Q+ N5 |" Z, u8 C"Yes, I'm afraid it is." ; @' ^1 y- g0 w
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是的，恐怕是這樣了的。 6 B$ g8 T Y- V) J# W8 r( e* `
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"Well, all right then, I suppose. What do I tell them?" 1 ]5 ]& H6 M# V* x+ {4 o6 j
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." - o% ~2 ]! O+ T$ p* [& l! U
1 X+ t3 n# h" u! A! X+ A& g5 n就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
