Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 0 \/ ]) M% F! c8 i$ t: P
/ N! d" Q- l' } Y6 d2 p6 YRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 p* E) ]2 N- U5 U- [# }' i g* K% {* ["Yes, well, I'm having trouble with WordPerfect." + m5 \, I; q# N# T2 _7 K- R8 A( f
1 t9 |3 z: V6 J: l是的，我有WordPerfect的問題。
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"What sort of trouble?"
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) a' ]) e3 F6 `0 d9 d您有什麼問題呢 ? % Z$ |! u4 b e+ I/ ]
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"Well, I was just typing along, and all of a sudden the words wentaway." $ l Z2 A" n3 E, C U( a
+ O" U/ O6 v( V$ R; S; s9 Z我剛剛自已在打字的時候，突然間所有的字都不見了。 / u3 p# I& Z0 l |
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"Went away?"都不見了。 ; {9 B/ N. ~3 q7 v" d5 `# i; v1 e
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"They disappeared." # F" [+ P$ u# G' ~
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它們都不見了。 $ ?: [0 J2 s2 z% g1 z
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ' a: I+ u! H0 b6 p) T6 e! d. p
0 @% n2 l) F$ R6 s"Nothing." 8 K1 z: a( w, l2 q$ h7 w
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沒有任何東西。 3 X1 _- m% o* A4 E& H$ S
/ y- A; k8 G6 q1 X# [4 w) c"Nothing?"
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沒有任何東西？ 4 L* t# S% ~+ ~ N8 c m" V: D
8 C5 R; z3 i0 s" O) \"It's blank; it won't accept anything when I type."
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& v' v! [- }4 W4 T$ C2 f螢幕是全黑的，我打的字它都沒反應。 4 ^* T! a/ \3 l' P
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"Are you still in WordPerfect, or did you get out?" " Z) @, p/ E/ j* J/ j3 q+ W2 n9 g
1 [& O& }$ @" ?7 ?5 [2 H* N3 H您是否還在操作WordPerfect，還是以經離開了。 4 N+ u7 ?1 n5 b$ ?+ t* x- F9 H
+ h9 Z' B# d( o* }' _- e) j"How do I tell?"
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我要怎麼說明呢？ ( p- f% k+ n$ A5 w3 D
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" & T( K3 e' {" x s: O
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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4 u. p8 p3 l) w. A/ r+ }"Never mind. Can you move the cursor around on the screen?"
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2 F" t- F/ T6 e/ n. X不管它了，你可以看到游標在螢幕上嗎？
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8 @) A N# P* Y7 B- G"There isn't any cursor; I told you, it won't accept anything Itype." 7 g) X( v* [2 G8 Z
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 x; X6 r4 E, @( n
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"Does your monitor have a power indicator?" $ V+ ~& i% O/ X. M' K' N
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顯示器上的電源指示燈有沒有亮？ & M& w+ E# |1 P/ U
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"What's a monitor?"
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- f/ z! X( N3 B( M" h什麼是顯示器？
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Q' o! R8 g. s7 Q' H"It's the thing with the screen on it that looks like a TV. . c$ d d* X) f: o# @4 Q
, Z+ E$ z3 w0 \- M& zDoes ithave a little light that tells you when it's on?" ! t% S A6 J: I7 V: a9 l1 n
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就是那個看起像電視的螢幕，
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; k! }: v) g9 X: V8 Z, _有沒有一個小光點告訴你它是開著的？ ( ` b2 h0 G5 X& u
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I don't know." * J8 Z6 k+ O1 k6 t8 |9 d8 f! X
& f7 W3 `9 _. r% ]- a我不懂耶。 & K2 ?1 R |$ X( ?: o6 d
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"Well, then look on the back of the monitor and find where % ]: X- @7 X: l6 {$ K1 Q
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the powercord goes into it. Can you see that?" , s5 T ~# c/ k4 s
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 p1 j! T1 o9 \& M: w, j) F: v w"....Yes, I think so." * N$ s& y, f- C8 x# |
& g- K' _; ~! X+ |是，我想我看到了。 " U# J8 [: v& {! a$ g( ]
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 o7 Q9 y9 C- E太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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q1 ~, a5 _/ f' @4 k"....Yes, it is." : q! M. k0 f& M* j, m
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有啊!
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8 J# g2 A: t* |4 q! h' Q; v& G" @"When you were behind the monitor, did you notice that there were
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: f7 C2 o) X5 m) i$ qtwo cables plugged into the back of it, not just one?" : Q$ f, H( `8 ^
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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% _ m. f$ y) O2 s: F! ~"No." - r! N; G& ]+ T; l6 U+ G
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沒有。 4 C& e: H0 r& g `7 X
; r1 e3 f6 S4 k: P7 q' z"Well, there are. I need you to look back there again and find
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theother cable." 6 {& M. h8 ~4 O1 J
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ( x0 q8 Q% A3 t. B: Y1 j
4 U1 e9 V. k4 C" WOK，找到了。 . b( {6 F' R+ U7 U' s) ]
) k2 n( y4 F Y# \' T"Follow it for me, and tell me if it's plugged securely into
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' H. P$ A5 i, B4 R# s/ Mtheback of your computer."
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) {5 k' @/ T N+ t0 Z再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." : V0 m2 ^& {, N! r
' l4 X' s W# P" V" _- M6 J6 m我搆不到。 p7 f- g, |' u9 `( i
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"Uh huh. Well, can you see if it is?" 5 A5 u/ y8 }% P* j- n6 c
) r% P, |( w8 H/ F3 e" V嗯，那麼，你看得到嗎？
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`9 D' B; ~+ b0 x5 L4 C" Z"No." 1 B" |- i' Y: m r. I# ]! z# I) S( b
2 @8 J& ^0 F2 @, `6 i6 ~ f看不到。 8 c2 Q! ^6 V: \, W+ o( L
6 ^7 ^5 G, k6 C/ b# w: i"Even if you maybe put your knee on something and lean way over?" , l8 h8 u! { W4 D
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那麼拿個東西墊高，爬過去看一下？ 1 p- B: B: N% b' [ \4 K( n
7 J5 R! v5 }' k! ?- q( f) m3 |# b"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 \/ |1 q5 w* N6 R
, Q2 k; M6 I5 b6 \3 U& W喔，不是角度不好看不到，而是太暗了。
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) z0 J! R" r( f% @"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % m# ]0 M/ u$ |& \" i) u" d
7 C$ _* D# W8 Z$ V* }"Well, turn on the office light then."
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2 S4 F9 p, R8 _6 L( X那麼把辨公室的電燈都打開啊。
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% l: w! u, L7 Y4 H"I can't."
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沒辦法。 % @2 L' q6 P. X% Q/ H: i
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"No? Why not?" 6 p9 ?& m r* @" j) j
* U, S" t1 R/ y9 D( C: E/ X1 F+ G沒辨法？為什麼？
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"Because there's a power outage."
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1 h# b: B; a, A& s, m8 C4 C因為停電啊! 6 r8 f$ h# U1 v0 }. r: C+ T
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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. m) j N/ q5 n' \& U- qDo you still have the boxes and manuals and packing stuff ; ~ M3 [; l- z" c- J, h8 e
5 r) c; s( v) y, myourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 A$ n! i/ p0 J X/ ?) C
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"Well, yes, I keep them in the closet." 3 U: y0 E4 Y) R$ w7 ]
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嗯，是的，我已把它們收在櫃子裏。
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2 b( m6 t1 @" t2 o0 }5 |: @& L5 U5 F"Good! Go get them, and unplug your system and pack it up justlike
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" Z7 v. V2 Y+ F) h4 Git was when you got it. Then take it back to the store youbought it from." . b- X3 ] w% c' b& Y) M$ x
+ s+ v3 d n3 m+ J很好!去把它們拿出來，然後把電腦搬下來包裝好， ; l. G4 q: |9 x2 ^8 r* d
8 w: ^% {) l5 X& q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' L0 K, ^9 S0 I: e" `9 T# z3 T
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"Really? Is it that bad?"
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4 u9 O; T7 q) L" G6 l: h7 e, @$ V真的嗎？是它壞掉了嗎？
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- S& ~6 E9 e b3 ]7 ?"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" . c+ |$ s- L( ?/ k3 [* [& I& W) Y
l! O; I- X4 g% Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : B' R) Z- K' Y$ \
2 O& w/ \2 C1 M. W7 H: S"Tell them you're too stupid to own a computer."
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: |$ _" [; }+ V1 d* L就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
