Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 h# G/ S. c1 Y- r7 ?) j, r- K
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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3 K# k+ ?- C$ M) N, Y. b2 u"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 0 p; a" i& g5 ~& _% C* c3 i
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"What sort of trouble?"
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您有什麼問題呢 ?
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/ L" f0 f! K8 O8 Q! ]$ u# U"Well, I was just typing along, and all of a sudden the words wentaway." & J" w; Q$ I$ m$ N
0 D2 n, B* }/ }9 x; C, s我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 3 K3 D; ]" P+ B) A$ @& V
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"They disappeared."
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, o- y7 U5 `: L它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." + G' i. p. {1 O7 B
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沒有任何東西。 ' @+ G/ B3 U9 K# V0 P( v! ^9 P
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"Nothing?"
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沒有任何東西？ ) `$ {1 D6 V$ m( f# W& s
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"It's blank; it won't accept anything when I type." ; l+ M* V5 M9 W( ~5 o
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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: T" i% m, |; W您是否還在操作WordPerfect，還是以經離開了。
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" X# K/ q$ ]7 V- P( D0 e6 T"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" * Q' t& O& V. Q h8 I1 J
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你可以在螢幕上看到 C: 的提示符號嗎？
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( M6 G, y9 J9 M( c: |"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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: k( T( {% D% _"Never mind. Can you move the cursor around on the screen?" / F; [! H$ I/ O+ x/ ]/ [5 }
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." . D# Z- \3 l8 X4 Z
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 7 q2 x b8 s/ }$ a5 F1 _
! W5 K8 k, I% b; Q顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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! w: C% G, G MDoes ithave a little light that tells you when it's on?" - j, w3 S$ f- l4 D7 i. k# o3 z( V
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就是那個看起像電視的螢幕，
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+ }0 G5 k" u% F- @% j; d! ~' o有沒有一個小光點告訴你它是開著的？ + t, X/ {1 M4 f& Y( @7 T. f
! n6 D) l9 X$ `" h( EI don't know."
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" `6 @% `6 |# j( r我不懂耶。
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"Well, then look on the back of the monitor and find where ( ]9 b4 e0 ]: f
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 3 ^2 k$ I5 X1 J% V& u
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是，我想我看到了。 6 ?# ?1 F7 E; }3 u4 ]
5 h8 _/ j, ~4 d8 e3 c% ?2 x"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; ?& e. [( {& i9 @- P5 t; o
* S8 G( @6 t/ P$ j& ], S太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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$ \2 R# X* Y7 M"....Yes, it is." " B7 Q8 y U' O' u
. i) X. V) y Y7 f/ _9 o有啊! y& L; u5 l5 ]5 O8 X) P& ?% y5 a
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ; A: |! V9 T* ^4 X
( w; @) I8 j6 W你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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. p2 j# P+ a: e. C"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 & S/ l8 I. |) u- J/ I
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"Follow it for me, and tell me if it's plugged securely into
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n# Y6 |. ?' v% G/ l2 Btheback of your computer." ; e4 Z7 O Q5 E" L% y7 h8 H3 _5 M( \
$ _9 T6 q( {5 h. ]$ c再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' {8 l; X! U q8 _! M"I can't reach." * W3 ~+ N, s m: a2 R% W* n- G
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我搆不到。
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* z; U' _+ d- G6 F/ s"Uh huh. Well, can you see if it is?" , h6 _, B; I2 @( P; o
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嗯，那麼，你看得到嗎？
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: @: Z. O) L0 e/ u6 `"No." / u& K P" }! c0 G% K0 H
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看不到。 % v5 k4 |' F* z6 l7 k
6 y c: b8 `3 C/ j5 A8 e"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ # Z& a+ f" d/ W. N; `
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 \$ Q# v; ^" I
) u; f3 v A6 a: G$ a+ y( @9 T喔，不是角度不好看不到，而是太暗了。 ( r+ A+ F b5 d9 E
) Q( {6 | w: z$ ?. ]% F* @1 {0 S"Dark?"
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, E& w' u9 e/ E& k0 i太暗？
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, y4 K. r1 W3 L"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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1 i. }0 F- h" {( A9 E, x' W6 Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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: H0 y" h( d# M4 k6 P% b0 G"Well, turn on the office light then." / ]0 d# Q3 Z, z4 r' Z
; r% I: y7 O3 _! G0 Z那麼把辨公室的電燈都打開啊。 " o4 _8 a4 f8 { P
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"I can't." ! B/ W( e. Z" l, B- o r
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沒辦法。 8 ]& @* e2 O) w% P4 P! @
3 T' R' U5 _/ W# d"No? Why not?"
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0 X3 b& L7 X3 t2 f/ U5 u( Y沒辨法？為什麼？
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"Because there's a power outage." ' x- M a7 z+ r7 {
3 B/ z" w# S" s5 c3 U因為停電啊! 6 s$ v4 U& Z1 ~! u* P% d+ Y `/ m
9 G2 D4 N. |8 W- g- V"A power...... A power outage? Aha! Okay, we've got it licked now. - W& u' t, ?" Z o! G, O, X e8 L6 C
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Do you still have the boxes and manuals and packing stuff
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, G9 b+ C% [# p) a$ Xyourcomputer came in?"
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) L6 U- f7 U$ q7 ` C( ^停...停電？&#@!(& ，喔!OK，現在開始打包， 2 i6 Y4 t+ |/ b, d- d
9 E0 v5 s( A+ x, g' }% b! S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' W' f/ o9 R6 {" |! K( p
% b; R( Z6 A9 \) e"Well, yes, I keep them in the closet."
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- ^) A$ H8 W7 o$ x" B嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike * z" c( m" C G
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， % L" f! P+ {' m2 n H
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." * M. o4 N/ K. w% W/ l; k
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是的，恐怕是這樣了的。 3 D; a' B# V! e& d
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"Well, all right then, I suppose. What do I tell them?"
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8 [- o p+ j& F% S. d喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
