Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % |6 f' r) e/ _ C; O
- @* ~1 g) N2 J. W"Ridge Hall computer assistant; may I help you?" . m/ o. M' U/ @2 G7 S. d
3 j: m6 m4 D; J( C- ?; [: X# bRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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/ i5 J6 @( e5 u- W& A8 H- L5 N是的，我有WordPerfect的問題。 - e6 F' K1 o. O: v+ p# S
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"What sort of trouble?"
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& x' t4 K4 {9 H4 k您有什麼問題呢 ? . Q/ C/ @/ [- c( J9 H" j
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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$ X/ Y% _( Y. U" K ~7 Q0 |* |"Went away?"都不見了。
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"They disappeared." 1 N0 B) s! ?) i( P1 f: B B* s
: T, L# {2 R& B6 m% s2 ?+ q& s6 k它們都不見了。
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% B' I+ Q8 v( O' Z"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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4 r' X+ ^& c2 s$ ~, r; q* z" i' l"Nothing."
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沒有任何東西。 9 W. W9 I2 H9 t+ u W# L7 I
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 7 V) l9 J2 P7 a8 }$ m
" r+ u3 K7 d) Y3 h+ h* i"Are you still in WordPerfect, or did you get out?"
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& U* ~* A# W4 ` N& T. u6 ^5 J6 g/ _您是否還在操作WordPerfect，還是以經離開了。
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8 k. ^. x3 A- ]4 h/ Z"How do I tell?"
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我要怎麼說明呢？ z/ J5 N- E' a | F
$ [ v' c5 n( M6 M# W0 Q. M: x"Can you see the C: prompt on the screen?" 6 X' y5 l# r- x7 ]4 m, } ^
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你可以在螢幕上看到 C: 的提示符號嗎？
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7 _0 Z# c( L& J, p"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 9 z7 i! f* d- } c2 V# z
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不管它了，你可以看到游標在螢幕上嗎？ 8 E) |/ J; S2 ~) f0 _
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"There isn't any cursor; I told you, it won't accept anything Itype."
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4 u, x) m. K5 V( r6 Z5 j螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 J9 _4 ^1 P( V) n2 K; I
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 5 @. m, T7 y0 [+ P5 C
1 n% o. D9 a- R( k"What's a monitor?" : ?: s) C* }6 ?
w# J/ y. V1 e, N$ t. O g什麼是顯示器？
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3 G8 }8 }/ I! R"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ) M: t' n9 z6 ]- U1 r+ X
, c) C5 Q5 D% i* C5 b就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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3 H! ]6 J1 {# i1 v, r# E1 JI don't know." 4 E8 d4 L3 [) _* v0 i% b' d
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我不懂耶。 : Z+ b2 H8 N7 M: y/ }/ C+ [, U
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"Well, then look on the back of the monitor and find where + r) O# V& t, F
0 o3 I8 a% j* N6 t, y. u; [the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 ) c" p; [. A) l3 u; M+ h$ x# k7 w
2 p3 z- U" P5 q8 I"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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/ V! c, A: d; n2 z! F8 B6 L |有啊!
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. [, |$ {, v- ]2 w"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 6 c8 F! o, e$ a
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 8 b! l$ M. T* t0 G( o
6 d7 H- p1 L" V"Well, there are. I need you to look back there again and find - M9 N; ]# B! a/ m4 c! _
7 m: i0 n y stheother cable." $ H$ S, r- K2 i; @- E% U! q
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就是了，我要你再到顯示器後面去找另一條電線。 / C% h- B# @' j7 U# y2 g
/ D- V# k0 b7 x3 B0 Q"....Okay, here it is."
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9 s3 `" d1 S; V2 n( E& `OK，找到了。 4 I( y$ |7 R! K9 z) w
, M: X& s* V+ B$ o7 h5 i"Follow it for me, and tell me if it's plugged securely into
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% s# X0 ?- |7 I9 s5 ztheback of your computer." " a- M1 i% H/ O
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 B, [" N+ ~! M. q& ?. U5 _( H- Q, C
9 \+ E5 V* T" @/ b" [# Z H* `2 I"I can't reach." # ^9 W8 T# b/ b, Q/ ]$ |: M
1 X( J0 C* J! |2 {2 n0 B我搆不到。 ' e$ ]+ m( t, I' G; U
0 u$ O4 F) ]% o2 C0 Q/ c"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 8 n8 I& |3 U. n0 D3 o
3 k( }; H; q5 v"No."
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+ x/ x2 E) q2 F7 E看不到。 2 R9 l! `" R2 _. m J" L
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 4 Y& }1 j5 f/ S3 |; x. X
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 * k% X; G% D3 q$ | X: R6 \' E2 T, b
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"Dark?"
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太暗？
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0 J+ r) T" y. [' J$ P# B"Yes - the office light is off, and the only light I have is 5 V$ A( h. r" D( ?( | J
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comingfrom the window." " q1 V9 q. H- G2 G. \2 ?- k: G `
2 G( {$ U4 m# y* C. i5 ?! G/ z# m& N是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 * {& m1 z; [. c
9 Y/ B" O. n0 |. M$ g5 m0 Z"I can't."
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+ w: U( Y8 O) k, k% u" s$ ]5 A+ w9 N沒辦法。 , G/ ~$ z- w. h( n1 b3 L
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"No? Why not?" 0 d# n9 o9 Q# [" K
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沒辨法？為什麼？ 4 f, h; E0 i! N. Q' F! @
6 N3 x! ^! [, i5 D7 P" r: s7 J"Because there's a power outage." 5 n1 d) J+ n* Q- a
0 k/ M. f& N4 e2 }( J; W3 i因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 T) f5 q- w, V$ }1 `
7 Z( s1 l# O: i' ?4 ]Do you still have the boxes and manuals and packing stuff ) t1 K, M8 ]$ K3 S( _- D$ s: P' x
! T# h1 |! s: ~1 r- f% ]yourcomputer came in?"
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- z2 S! j5 J+ P+ A* V9 I3 z4 a停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % M6 ^9 D8 b: [' e5 _5 L
@. _+ {- q O0 Z"Well, yes, I keep them in the closet."
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+ B9 r0 I' h ~2 C- \7 u嗯，是的，我已把它們收在櫃子裏。 ~6 R2 F, ?3 ?* ]; E
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"Good! Go get them, and unplug your system and pack it up justlike 8 ~7 c% A5 d. D
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ' }" i6 _% C3 j3 O( Q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# n( o+ Z0 t, b* Z5 Z"Really? Is it that bad?"
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) e2 A7 h; G1 E3 n, ~真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ) X M! p8 h( B
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # v' F5 f3 i2 q. f3 |1 L6 T- Z- i! [
6 V s' R# ]/ x"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
