Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 M O9 K4 m3 t- ^9 d1 U"Ridge Hall computer assistant; may I help you?"
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6 Y* r2 @9 M; U: z3 iRidge Hall 電腦公司你好!我可以為您服務嗎? ) W$ b9 b7 C2 r4 y8 A' P
2 H( ?8 q8 M2 L) n0 t( t"Yes, well, I'm having trouble with WordPerfect."
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3 W% A: A, A: b( \5 m/ ~4 H+ u. L3 v是的，我有WordPerfect的問題。 5 R) [+ T9 q& X. ?
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"What sort of trouble?"
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您有什麼問題呢 ? # }1 f/ Z/ O; o! l
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"Well, I was just typing along, and all of a sudden the words wentaway."
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$ K1 q' Y% x$ y; K4 I我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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6 V. c( N( R; P"They disappeared." & f: I) G a$ h9 r# ^
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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" }$ G q2 t- b( m+ B嗯，現在你的螢幕看到什麼東西？ 4 y( r) {, H$ E# G g
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"Nothing." 2 g" ?- Z" P+ F0 b2 b m# q0 p
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沒有任何東西。 % ?. d- o* ^1 H4 r/ w
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"Nothing?" ; b! W( U. c" T: A( i
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沒有任何東西？
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& _, f, q, `5 }2 `# f0 k& C X"It's blank; it won't accept anything when I type." ! t& O0 n; y2 P% y, h+ ]
9 \6 ^1 K8 K7 y螢幕是全黑的，我打的字它都沒反應。
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9 d% k- w- h' \ G1 `# w"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 $ Z6 }& m C! U1 L+ f4 j
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"How do I tell?"
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我要怎麼說明呢？ ' W6 C+ Z3 z# R# A. @6 Y
+ u( u8 H/ z5 i! M3 B" G6 {"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ / h2 ^0 P6 Q; t+ x
# k; D, R: e+ g& a: U% z: ~"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - x ~8 X% n3 x Q0 ?
; ^; K: o" r+ D% q# G' Q8 g6 L"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 1 ^/ s5 b1 O9 i3 B, H3 O2 U
; X3 _/ g" S) _' z- h0 K p"There isn't any cursor; I told you, it won't accept anything Itype."
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* b) J3 ~% p% z- P+ @螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 , B& e+ J) G7 A, @2 p! Y3 s9 y. v) e" Q
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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9 M2 H6 C. j) Z9 W# T! A7 ~"What's a monitor?"
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1 b2 T) i1 @, i8 a* O. u: A+ S4 R什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 0 C% G# P0 N& y" S( E n2 P
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Does ithave a little light that tells you when it's on?"
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- Q5 d0 v8 A6 U( ~ I" ` J! E就是那個看起像電視的螢幕， . M: O) g! P u6 K, J8 x/ \* h5 G
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有沒有一個小光點告訴你它是開著的？
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/ k2 Q( q2 b0 R3 MI don't know." , z7 o+ {2 e6 u: ^; z
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我不懂耶。
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"Well, then look on the back of the monitor and find where ' F, K2 j1 |* s2 F% T8 j
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the powercord goes into it. Can you see that?" . }6 h9 g! Z. A* Q
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . t" B, @3 H# x2 g0 X2 o
4 o6 F6 X$ R# H9 m7 s& q n- S"....Yes, I think so." , l7 f% a1 M w3 x
L5 c+ |2 x8 m* Z! Z是，我想我看到了。
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5 I6 z3 G. z- f, b6 |" H0 G1 q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( Y# S, t$ ^5 y" |
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ) P: J# c: W/ z" k! E
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有啊! 5 Q& h$ Y9 V5 _$ u8 `
. S2 g' B/ Z- \ }. P, D6 i"When you were behind the monitor, did you notice that there were 9 }6 x1 T W: _6 F9 o8 g/ a% R
7 Y! Y* j/ N3 c' W2 k8 Ctwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 M; \2 ?, S) |0 K
' b1 ?. }4 U0 H# ^9 L7 _"No."
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, N5 j* o; A0 c9 D( q沒有。 ) i9 A, \" U4 O1 @; ~0 W
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"Well, there are. I need you to look back there again and find
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theother cable."
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/ u" h! } A- C就是了，我要你再到顯示器後面去找另一條電線。 |* e1 m2 E# U. X2 M
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"....Okay, here it is."
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6 b: b2 H* u a* H' ~/ ?% z# ]OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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2 m( L& w" h6 A' i5 ^% O0 ~. d再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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6 b, }/ @: d4 e# S6 Y5 @我搆不到。 4 f0 D, G. v7 s9 c
9 K8 x6 O5 B1 ~! U# m& Q"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 6 j( p) D/ H/ U& \" t( P
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"No." 8 v. W: I1 a; n: J
7 {9 @- b/ a' h- f看不到。
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"Even if you maybe put your knee on something and lean way over?"
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. O" g$ R% `3 K( N: g那麼拿個東西墊高，爬過去看一下？
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* W* b) o# |# M8 P9 E# F"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( |* M! | y4 J" q: ~3 d- O: a
! _8 ~' b" Y' b# {. G喔，不是角度不好看不到，而是太暗了。 5 ^; X* B+ ~0 c* I
8 n7 F/ I" _; a$ D2 L, _6 n"Dark?"
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+ z/ y4 K+ X$ W1 x6 I7 y太暗？
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( U8 {! |/ F& G9 a) t9 b"Yes - the office light is off, and the only light I have is ! R! r/ p9 u8 m6 `& _6 f9 l
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comingfrom the window." % H! E& g# H- U' L
" W$ s( o& S: V7 `7 ?. \* a- @是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 0 [' F- e( d) U
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"I can't."
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5 N! z w; j4 S. ^0 N沒辦法。 1 ^- Q! _/ N1 W/ M
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"No? Why not?" . g& }8 A1 n* i" g
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沒辨法？為什麼？
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/ S) }- `# }: S' A4 u"Because there's a power outage." 4 k; C$ W8 x& n' s" O4 C6 G0 U! w7 m
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因為停電啊! 9 L* A9 U; o$ z# ^3 u* H0 |3 b0 F
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 |* L/ |$ w. S8 J9 l: F5 W
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Do you still have the boxes and manuals and packing stuff
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: l3 \' V5 I Wyourcomputer came in?" 2 q9 z( P. H- F& f- Y1 w
- f0 J- t8 t1 { [% R+ P( f停...停電？&#@!(& ，喔!OK，現在開始打包，
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9 p- X# v% d" t6 q9 H& c% d電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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0 @0 m# G6 g0 O0 N1 \. t. |7 V"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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( ?3 |0 S" `9 F4 F. s* ~% c"Good! Go get them, and unplug your system and pack it up justlike * L: _0 q6 y2 `4 F' m: s$ N( X
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it was when you got it. Then take it back to the store youbought it from."
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7 h+ E6 N3 W* }+ o9 `1 L# J很好!去把它們拿出來，然後把電腦搬下來包裝好， , o2 m+ V; G; W- p- E/ B; a
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * X; Z4 c/ c+ v7 b$ {
! m. r8 W5 Z2 g! N9 @- g) N"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 9 g+ D, f p$ |& }$ _( A$ M
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"Yes, I'm afraid it is."
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* B2 J# U: x" f: P. N9 @8 [: ^是的，恐怕是這樣了的。 ( Q, S! e* W2 Z
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"Well, all right then, I suppose. What do I tell them?" % V, M/ l* x- k1 k) E5 v8 C; M- ^
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 d3 r$ U/ t8 P# S
8 S" Y7 x+ b+ s% y( }! }- R"Tell them you're too stupid to own a computer."
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O* Q) Z f6 K3 H, o; S2 [0 T1 z; B就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
