Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 O' V* r" C C* J
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / _. U5 t: A( k+ Q
9 c3 \+ e, P9 B7 Z# X( M9 V- J. r"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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* z+ m, t1 p! d# U0 j2 |您有什麼問題呢 ? 4 D8 v/ x5 n, t# K. ~
' m* ]) O% w6 r% p1 ]0 m* \6 k! X! E9 b"Well, I was just typing along, and all of a sudden the words wentaway."
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) X2 W4 r L4 n: t' c我剛剛自已在打字的時候，突然間所有的字都不見了。
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& m; S4 h, e% |( b/ D"Went away?"都不見了。
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) r$ }# Q3 t8 ?, U2 \3 V" `"They disappeared." 1 c" e' V$ Y% T- _) i
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它們都不見了。 - W3 ]4 T8 T7 e, s- j
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ' h- a; u: B- M( d; y
' }8 g& i% R. r1 d! o5 s5 {"Nothing." 2 n% B% G* P5 A
# _/ @" h, d E: x沒有任何東西。 7 t' a8 j2 d J' u K
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 3 m3 q5 w& w# t0 o( U1 ?
; S5 G: k1 A! Y- l, n"Are you still in WordPerfect, or did you get out?"
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' Q4 G5 \0 P+ y: w# h! P您是否還在操作WordPerfect，還是以經離開了。 ! r" T3 z& ^3 q4 A1 }: ^# {
3 ]9 [6 U F/ W- R- x"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" * E3 s* j9 @0 N# u7 P1 E4 [8 ?
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你可以在螢幕上看到 C: 的提示符號嗎？
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- E& {( M1 v. Z0 T2 s3 f$ f"What's a sea-prompt?"
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! J4 i$ H6 q; Y z0 I9 P4 ]什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . y9 [' k1 |% N" ]+ C
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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S6 @, A' c9 T"There isn't any cursor; I told you, it won't accept anything Itype." / @9 j7 T' ]* X* N0 n
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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1 y |* d1 t, `2 y"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ - z4 ~1 w1 I6 `. Z' E- A$ s) b9 A: s
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"What's a monitor?"
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. {/ J. O6 |$ O- x5 b- Z什麼是顯示器？ 8 W4 \1 u" u( K" E
+ Z J; t0 C& V9 u: }. S"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 4 ^% B+ D4 D5 f) ^
3 [6 H, S2 v* Q1 n就是那個看起像電視的螢幕， 1 _/ X% k. H& }
1 P0 B# V3 y9 N4 y& v" q; I有沒有一個小光點告訴你它是開著的？ 1 T& ?' E$ m7 ~* d
; q) |# d F( s3 k WI don't know." ! F4 W: K2 D. Q
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我不懂耶。 2 H$ K% }" F9 I t- a1 r
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"Well, then look on the back of the monitor and find where
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' x7 I! l: K) R1 U% Cthe powercord goes into it. Can you see that?" $ I+ a2 l0 a/ U8 Z0 M
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 w1 z& _: e4 O2 }. i5 ^
2 p( E5 T; l3 V+ O) i"....Yes, I think so." [1 t* E; y/ N& Z( u- b$ ~, U
; I6 h2 o; N/ y3 z' u6 t1 A8 S8 V是，我想我看到了。 " \2 ^* }) m5 B8 ~. I' l4 ?
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) ~, v- K2 V. F0 {/ R/ `2 f! o! w
* ]6 B0 P( i6 t% w" l; G" l/ z太棒了，沿著電線找下去，看它有沒有沒插在牆上？ , q! p9 b/ z- N. d$ ?9 w& q6 z. c
% r1 F+ Y" T$ R# w: @8 \& ?0 Z3 s"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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S) O8 @. {- O/ t& @two cables plugged into the back of it, not just one?" 0 `* P7 W" m. Z: f6 ]% F
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- z& R, q& K' }# X( y( C9 s"No."
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沒有。
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2 @) A& E" b, O7 w; l% i"Well, there are. I need you to look back there again and find
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9 C1 R8 c. |1 c; d. y/ P. q4 atheother cable."
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; K( E* X9 b0 x) ^- l q就是了，我要你再到顯示器後面去找另一條電線。
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; z4 ]1 ?+ D! F% ?( g- j"....Okay, here it is."
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OK，找到了。 * \- X& h5 ^3 F$ x$ g( m
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"Follow it for me, and tell me if it's plugged securely into
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6 s7 K" q" q h' y1 Y! ktheback of your computer." q5 ?: ^! ~: ^2 X
6 z' l( g% b0 T" m; _再替我找下去，告訴我它有沒有確實插好在電腦後面。 / y3 _1 ^% I$ a; h
2 N u- M* n- U( }( S: E2 g9 M6 ["I can't reach." , t# X3 I# u9 P! u7 f/ {4 p+ g, C# L
& L# h- ~1 `, T& R Y+ X3 o我搆不到。
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/ ]2 Y5 K4 D' ^* m: F: V"Uh huh. Well, can you see if it is?"
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" f1 M7 K9 j. i( w0 b嗯，那麼，你看得到嗎？ & M0 S( y9 z% B, e- H
: @/ P, C( a O. h5 z"No." $ ]4 u7 V5 J' i: B+ P+ h* U
5 ?/ s/ U* O! C) r看不到。 " y" r1 l% H7 g+ ]! Y
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"Even if you maybe put your knee on something and lean way over?"
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9 P0 p: \" f% Y5 M: J那麼拿個東西墊高，爬過去看一下？ 1 \5 \& R9 m9 d' i# M* S1 J! O) O& A$ x
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." - D- |7 ~6 x' \2 ^. }2 E& M9 u
( |. @1 ?, ~; R8 a0 ~2 \& h喔，不是角度不好看不到，而是太暗了。 5 q! g) S6 l; @
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"Dark?" , t5 R- B: M- t$ ]8 d3 ]. a$ O0 h) K
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太暗？ ) W' }0 ~ T% o5 s2 `) J
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." % [, m3 @8 r8 S: x1 e3 Q2 C9 Z' H$ R
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 [: @7 |% e0 u
" _4 j3 k! M! i- m8 ^"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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1 }/ l# ?* ]8 }2 X% n4 Q' S+ {"I can't."
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9 p: A; T5 W) H1 q沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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) H+ E6 U7 F' v) U' }; N" A. G# ]"Because there's a power outage." ' v4 t9 u' M' O1 T
2 v8 K9 z6 O, X; b9 }因為停電啊! & g' F, O' Z/ o! ~; I! r& @
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"A power...... A power outage? Aha! Okay, we've got it licked now. ' v _; F* {0 R- y
* d8 a4 `; Y( n5 Q* h5 G* ^Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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5 Q9 e2 g+ o9 U+ v0 z" f, F8 q$ A: I停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - p2 e3 k, r; X& V$ u
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"Well, yes, I keep them in the closet." # N+ d7 K4 x$ D! [
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嗯，是的，我已把它們收在櫃子裏。
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6 N& ?$ T0 y) `' r% N"Good! Go get them, and unplug your system and pack it up justlike 3 J8 r) l4 Y: O. G, c
( h0 P$ d1 b7 D; _7 s* s$ Nit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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4 Q- T4 o( ?" k% G6 |4 }) P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & C' s: n2 D/ f2 D
) h; ~2 |# N3 G% o& ?- n8 v"Really? Is it that bad?" , \4 H* D( |2 {: q! e* J- i
0 i, Q! n8 d3 n3 p真的嗎？是它壞掉了嗎？
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5 ?6 t O) X- }( i- [7 b! E% _- J"Yes, I'm afraid it is." 5 z- C7 h Z; L9 @3 B: `: o
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是的，恐怕是這樣了的。 # W" M! M5 \ H u% I' J
6 M4 V* j8 J8 c% W1 b3 Q"Well, all right then, I suppose. What do I tell them?" 6 O3 N ^6 m$ q7 B, J4 C& Q E
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) C! U) W1 o, m' t9 T( t
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
