Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ( @ S/ m( b3 X! U
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"Ridge Hall computer assistant; may I help you?" : q4 C* G- @6 z1 G: Z
1 ]/ ]4 _; {% Y/ x" O2 oRidge Hall 電腦公司你好!我可以為您服務嗎? 5 T/ I- l M4 x& w0 m9 i
# a3 N0 ]: A2 q5 B"Yes, well, I'm having trouble with WordPerfect." , l. l$ f- y" P6 A% _; k( `5 _
0 R: }$ |; d! y- R4 M是的，我有WordPerfect的問題。 3 E0 l+ K1 M! S7 p2 m. i/ _
5 ~+ ^& o3 M$ n( O, l"What sort of trouble?"
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您有什麼問題呢 ? 3 H& a, w) v9 k* d1 @
4 N Z% [6 j9 k" T7 W t2 A"Well, I was just typing along, and all of a sudden the words wentaway." 4 w' P! T/ n% a) g& Z, ^
4 y! e5 G2 g9 m _, v我剛剛自已在打字的時候，突然間所有的字都不見了。 1 [% G# G: ~9 s& X
( @3 l& t! Z; N L"Went away?"都不見了。 6 G0 m0 C( h6 B/ i. ~
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"They disappeared."
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它們都不見了。 * j! i6 P0 ]' c- y x
& c! F. }" H" m# S0 _( b"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ; O2 C! n. P& J$ O) b
5 b$ b7 { r) X0 l% m"Nothing." 8 T5 F r$ F' A) \
, Q- I! J" b$ j4 K, y3 X沒有任何東西。
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"Nothing?" 4 e3 w1 h: |+ J, ?9 F R# B
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沒有任何東西？
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. }" L; B+ l2 G# ^: s+ U2 r; a"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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l3 P( q. Z E3 j" w7 ~您是否還在操作WordPerfect，還是以經離開了。 3 E% K! W# ^( d- P1 R( f
) K8 m; N) u$ o9 z' A7 r/ u. ^1 {"How do I tell?"
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2 d2 V e! f$ k( Q* S' Q我要怎麼說明呢？ 8 h5 Y7 h6 U0 Z4 k
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" $ l x- ?" k. y+ m' @( T
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不管它了，你可以看到游標在螢幕上嗎？
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& V, g3 v% W" ? D; c0 s6 U0 Z"There isn't any cursor; I told you, it won't accept anything Itype." ( x% `0 P; C" K9 r# q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # `7 S& F5 P$ \4 h6 U: k; v
) s0 s. @- [ a9 ]$ I"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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& m2 W1 d B3 z"What's a monitor?" ; S9 k2 L5 t1 P3 o* Y% U9 _
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什麼是顯示器？
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8 |, \. g! `) Q" K1 I" Y"It's the thing with the screen on it that looks like a TV. - D- B' [( \& U8 U/ h7 d
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Does ithave a little light that tells you when it's on?" + J( O+ h3 ?/ h+ i" N
* F% L2 |. X9 G2 T6 s就是那個看起像電視的螢幕， F' k7 `" S8 i) [; b; \
6 s3 Q& J5 |+ f& r有沒有一個小光點告訴你它是開著的？
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I don't know."
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5 L7 ?6 R* @% m; v; X6 R% [我不懂耶。
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1 I6 T2 _( G( O' m' h O"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 7 h! }- c! [; {5 e' \0 [
+ ^) E4 ]% g! M那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 ?, d$ U: S: x% Y2 y
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"....Yes, I think so." 9 g/ [) P8 L# l4 W% c# [" a. q
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是，我想我看到了。 5 |; L) l) G) W$ m' b
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." y) B$ Q! f; H& |4 a
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 G0 b, t: ^. I$ h+ E$ O
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"....Yes, it is."
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有啊! ' X, G7 y* x' t& E- l6 i9 B
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"When you were behind the monitor, did you notice that there were
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8 {/ Y& w. ?: Ntwo cables plugged into the back of it, not just one?"
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3 `! q, {! Q$ y* ~! d" ^) O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' \* A3 }. ]% E; f* }, [
! r. |$ A, [' Y- Y0 U4 `+ X2 T"No."
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沒有。 3 Y; G0 p1 v( n/ t6 d) w y; j7 {
2 J$ O& M* T) f9 ["Well, there are. I need you to look back there again and find $ T% c0 _+ L3 k* c0 M1 X, I- U
5 V% \9 U m. h+ M/ ~5 S' ~theother cable."
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) B4 Q, w8 W, d' a/ o' S就是了，我要你再到顯示器後面去找另一條電線。 $ N- a# C+ [# r7 n5 c7 r! [$ B
6 g/ x5 P9 ^' b+ O" \4 D* Q"....Okay, here it is."
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OK，找到了。 + [4 ]: j8 K T7 n9 D5 S4 I8 M
/ N# B- |7 |, T* G. U' i"Follow it for me, and tell me if it's plugged securely into
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; |! a9 q8 j4 C2 a0 o( E! N$ l" V8 Vtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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`. C3 ` Y; `"I can't reach." 5 t, x8 {# b# R3 y
" U3 a2 T; D5 v. i9 u$ V! I我搆不到。 1 s4 q9 s, B, o( ?& W" v3 X
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"Uh huh. Well, can you see if it is?"
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" ?" j2 M7 c, u! c {嗯，那麼，你看得到嗎？
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"No."
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看不到。 9 }8 u- I! Z! f) c! ]8 G$ W: [' L
8 B, y# T9 s6 U" V5 H& a& l; G"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- ^, p/ U: L# _4 J5 _* |" }% X喔，不是角度不好看不到，而是太暗了。 1 m5 `$ F+ S3 w+ i- s
+ ?7 k+ y4 t. I"Dark?"
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太暗？ " H* T; i- L, S
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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. k/ [8 S" |3 x是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . a+ O5 f1 ^0 K9 F; R4 M% A! ~1 ~( o
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"Well, turn on the office light then." . z/ Y4 k, q/ R$ B, ~ B" R/ v
6 A! z. B2 `: X$ I# p; v1 c1 l那麼把辨公室的電燈都打開啊。 $ `. d1 h* ~7 `) g, y
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"I can't."
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# Z$ f1 f; u4 R" R2 ^3 H1 W8 |沒辦法。
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& P( l% N, @- e" I( L"No? Why not?" , a! B7 P% Y# ~, ?' ?- l0 |$ v' ^
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沒辨法？為什麼？ , N- k3 T$ S% _
' J9 F I/ Q& d* U) D$ ?, H l"Because there's a power outage."
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; j G5 h$ o7 k1 A" \# U因為停電啊! , X' \# [6 z; K5 k9 p6 B
, u- P8 Q7 s- K) y+ I5 @"A power...... A power outage? Aha! Okay, we've got it licked now.
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) @3 b/ |9 P$ r: a4 x* C' N9 K iDo you still have the boxes and manuals and packing stuff
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# k4 L/ @3 V( s+ o4 [/ vyourcomputer came in?" a# j8 g: l! D7 t
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停...停電？&#@!(& ，喔!OK，現在開始打包， . C) r! M- n6 M/ T
4 n; }5 V# c( ~4 X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . Q# y* Y$ K/ P. z5 q* ?/ @
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 , G; k& \3 o- C! u, {( }" O
/ ]* m: l( u# O q3 D* X"Good! Go get them, and unplug your system and pack it up justlike + ^5 [( l& F- d# f: Z5 P
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it was when you got it. Then take it back to the store youbought it from." & R5 d. p/ a* \
, c! J: m E4 i" N* d$ F很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. P7 j* D3 t1 ]/ B( I/ x就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - B+ c1 Y* l ^, q5 E$ W
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ " e7 A2 D& r( j. K1 e$ c
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"Yes, I'm afraid it is."
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% v3 M0 c! D9 {6 g$ l是的，恐怕是這樣了的。 ) M: Y# J' g2 {
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"Well, all right then, I suppose. What do I tell them?" 1 y0 G- U. z3 D1 v) ^* u+ W
& }9 G) r& d. t) i* P) e$ i喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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1 Q, i. n+ v4 h* L"Tell them you're too stupid to own a computer."
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! h1 ?! @9 W. f. O$ _: M0 _. U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
