Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 p/ C/ n% c/ C"Ridge Hall computer assistant; may I help you?"
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5 B N7 r2 P" v9 ^8 p4 L7 zRidge Hall 電腦公司你好!我可以為您服務嗎? ' o3 e* q* z3 y6 n* W7 F" g9 X
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"Yes, well, I'm having trouble with WordPerfect." / o. H5 U7 M1 ~" Z7 n& v
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是的，我有WordPerfect的問題。
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. p, F8 A( ], q4 D4 \ b2 _"What sort of trouble?"
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, `) E0 m1 K/ B o2 i+ e1 \您有什麼問題呢 ? 5 W" j2 K# ^; R7 B- y. ~+ `; E' G
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"Well, I was just typing along, and all of a sudden the words wentaway."
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7 U$ b* I* L" \我剛剛自已在打字的時候，突然間所有的字都不見了。 4 d. d- d! r+ z6 b* U
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"Went away?"都不見了。 / r! E; W4 ?, t! W' n
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"They disappeared."
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6 h5 `3 ~$ G) b. K它們都不見了。 5 I7 c% R8 J3 W1 a" }
3 Y& C/ v- ]; q9 }7 s' a" p8 F"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ / a3 J' Y) u; o/ v0 _' b- _- F
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"Nothing."
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/ I" Z* [, ?4 R- b' P! g9 r6 X8 B9 w沒有任何東西。 % Y$ Q6 C9 k+ a# ]! B9 k2 v
9 ]1 F0 E% L* R/ E0 J"Nothing?" $ h$ O% @0 L1 {
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沒有任何東西？ 3 Y0 {' y) N8 g! [
0 ]3 h% ]$ o( h9 n) s"It's blank; it won't accept anything when I type."
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5 ~5 D; W" N% L& E' W+ y6 r螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ) g$ O: c: Q0 ^8 x" V
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您是否還在操作WordPerfect，還是以經離開了。 $ p( I h" z2 r5 c
. {( Z, {! w' H"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 5 {, v D! s" W9 H$ I; D5 h8 m
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你可以在螢幕上看到 C: 的提示符號嗎？ % O: @8 E) z, J4 }+ A/ V
3 t' Q% J6 A) a+ I/ q) Y"What's a sea-prompt?" 5 z! w/ [. o. f0 {4 P
& V0 m$ A$ Z& A) w4 Y3 Z) @4 ^什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( k8 r i+ X' [
7 s# D* y" _9 K x" M"Never mind. Can you move the cursor around on the screen?"
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( y8 j- Z$ g0 Q* @. b; }/ }不管它了，你可以看到游標在螢幕上嗎？ 6 P8 M% [! T* m
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"There isn't any cursor; I told you, it won't accept anything Itype." 7 f* T( z7 @9 x1 j( i* H) ~
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # }4 l& {5 b& J! E" j
7 u" s( I' W7 x6 Y' s"Does your monitor have a power indicator?" ( p! }3 T4 J! i& F
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顯示器上的電源指示燈有沒有亮？ 0 i: L! @. K5 V1 `7 c3 ^/ H
; {" y/ v6 {4 s: S: Y"What's a monitor?"
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' k1 A$ A: D) U0 X7 I4 Z* u, R什麼是顯示器？ $ Y- z, _4 U {
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"It's the thing with the screen on it that looks like a TV. 2 `) p3 u- E6 p8 X
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ) c- u, Y, U; y3 R5 W' L
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有沒有一個小光點告訴你它是開著的？
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I don't know." $ l( u% c m& H6 v j
& [9 o; ]6 f% [5 w1 O* y# @! w我不懂耶。
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: d8 j$ W9 M8 `$ Y. V"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 8 `, D+ ]( m9 `
5 w* D$ a! p; o: z ?3 a* i; D' h那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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# a0 o% [2 v( S" [, V5 A( f5 S是，我想我看到了。 & {+ Y7 I: \. f% m: p3 z% a1 G
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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1 X6 n8 L/ u3 T太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 7 X- b; G1 Q: h
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有啊! & j0 o9 {: R" D) b5 T
, n8 O5 t6 p* t) P; _& s"When you were behind the monitor, did you notice that there were : }" O- c" ] B; L4 \3 Q* G- P
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 7 B3 Q+ d- ]( V$ ~. f4 u
# R; E' R0 E1 w* V# g"....Okay, here it is." , d( g, }( h$ h6 H* u! Y3 T
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OK，找到了。 . K" M8 F2 T1 r4 M: h
# O/ w' r6 b, c4 f2 i"Follow it for me, and tell me if it's plugged securely into ( f' O, x% |( B t- z' o4 Y
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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& N7 Z3 }1 T+ B9 M7 h7 ~) d6 G5 X"I can't reach." E. C! ?/ E( E: k% J" h
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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- p! K/ Y! X, I- P嗯，那麼，你看得到嗎？
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3 |8 u' X+ N0 s# o"No."
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5 T) \1 y! L: I% B8 d看不到。 % i( p6 j1 u8 b$ g7 v
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"Even if you maybe put your knee on something and lean way over?" & @2 o2 y, j4 N( ?7 B# f. b
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那麼拿個東西墊高，爬過去看一下？ , A: J( L; L3 R$ o @0 @
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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. b/ @% z4 d% X喔，不是角度不好看不到，而是太暗了。 1 j$ D; h5 v0 f. N
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"Dark?" 1 x% o* s$ t. Q# g
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太暗？ " F/ c$ a" Z$ Z7 h
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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/ E3 ~9 [( J' u4 h是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." . \8 J, Q0 e# X i% a/ Z3 {' j1 ^
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那麼把辨公室的電燈都打開啊。
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"I can't." F$ m$ Q& l) p& X0 v
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沒辦法。 ! W3 p! @( H0 d) S x. R
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"No? Why not?" ' g/ g7 g( _& ^, F) o2 y7 \& v
& K! V3 Q6 c, p% ] K/ j9 _沒辨法？為什麼？
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"Because there's a power outage." + b X$ e+ E: K- q9 Y# l$ w
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因為停電啊! ) V' `0 i0 a9 o) F
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"A power...... A power outage? Aha! Okay, we've got it licked now. $ C2 S* t9 [( K
1 U3 P, V4 V8 ^8 q! ?; RDo you still have the boxes and manuals and packing stuff 4 Q2 c! l' [: ?; |# R" }, x
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yourcomputer came in?"
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6 \% b. o2 d! W. V$ r- D停...停電？&#@!(& ，喔!OK，現在開始打包， 2 j* K% K+ d7 T( g& E4 ~0 w6 T
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; x5 P5 G' F1 ?
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"Well, yes, I keep them in the closet." 3 r' C" g) c& y& i
$ E" {. \4 [6 Y; _8 [& l% t4 c嗯，是的，我已把它們收在櫃子裏。 4 Q6 s5 r$ G8 s- B5 p
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." . o1 ^* I1 [5 U9 C
; @' O6 o% `5 j# L% q7 h5 M/ T( x很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 4 _4 X2 |8 L2 i
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"Yes, I'm afraid it is." 5 k/ D& D' p2 Y, y
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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; Y& p" \, ^# {' A5 q9 ?喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( e2 m2 V, M) @+ X" A8 Z% o! d' y4 G6 a
( O" L+ t; {% t1 U"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
