Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 + S" E# P& v( D8 X4 q5 R
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"Ridge Hall computer assistant; may I help you?" ( j, |& U2 N& ~; i
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 0 h+ i' M) s1 a$ s9 b( U; A8 d
9 _8 Q# Z+ H4 L"Yes, well, I'm having trouble with WordPerfect."
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% C% w6 O6 C: r$ P3 t# R5 q1 Z5 P2 N8 h3 C是的，我有WordPerfect的問題。
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' t$ x( p: m3 P: ]) M/ ~: D2 z"What sort of trouble?"
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您有什麼問題呢 ? 0 C+ B' t, O @( k9 I5 T- |8 K9 {
, F9 k7 `7 e8 v% ~3 ]# ?) Y/ ?"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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t \3 y1 g, s8 ^! z! A2 F7 Y% i"Went away?"都不見了。
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! h' W4 L% C! O+ o* E"They disappeared." 6 p. B! v! q1 V; A
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它們都不見了。 + M' M1 E1 L' S; l
) s8 u' J, W" i: F"Hmm. So what does your screen look like now?"
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1 _1 g, l2 b2 b# p T嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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$ P+ H/ C# N! b. ^/ H沒有任何東西。 ! t$ X7 o6 L, \3 G: R: H( \
/ w, ]' ~ N3 |& |3 ^"Nothing?"
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沒有任何東西？
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0 l2 a+ k0 U; }0 ]"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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3 Y! b: y; L, |8 z"Are you still in WordPerfect, or did you get out?" : _" r' n, D) \0 ^) v# N
5 z; C# p* U# ]4 _您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' F& B5 L3 I. A; |- J6 p& H
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 8 J; i' m: H i1 ?' D, M
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你可以在螢幕上看到 C: 的提示符號嗎？
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: ^3 Y3 o$ M4 q* T1 U3 b+ z' H"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / Z+ a& m X3 e @6 z+ B% j0 j
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"Never mind. Can you move the cursor around on the screen?" + B: d' B$ e K+ q+ ~
. P8 p! @7 y. s9 ?+ K) u0 v不管它了，你可以看到游標在螢幕上嗎？ ( V; a. Z2 k2 l8 {4 e
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - p2 m- D( Y9 Q g# e& Y
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 6 a: k8 [" m& \
D1 s$ e8 k9 H7 s* u3 P"What's a monitor?"
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6 w6 z4 `) T l; s$ H, x什麼是顯示器？ L1 q, p# P6 R, q; s3 o
* G4 i4 q# M; r6 r. H"It's the thing with the screen on it that looks like a TV. 2 X, g: L" s [. q
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Does ithave a little light that tells you when it's on?" 9 |: c( j* H" g3 p" [. g: _" ~- L) q
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就是那個看起像電視的螢幕，
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' Y g$ }; `/ z; B( G- t有沒有一個小光點告訴你它是開著的？
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I don't know."
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: V1 q) N: r$ D% {/ k: l' m7 n我不懂耶。 5 o1 E5 C6 {& a2 c: ]
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"Well, then look on the back of the monitor and find where ! r; k- c. K, A2 O8 |
$ G( ~1 Y# j1 f0 D: Uthe powercord goes into it. Can you see that?"
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8 P$ f8 |5 W3 I那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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; J! M' W. A: b' ?4 v' U! ?"....Yes, I think so."
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, [# ?9 [ u% v2 {5 o是，我想我看到了。 ) L M+ M/ e' X
0 l$ ~" H, v4 M( b2 f. y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ o: c1 |) T, N" V. m- I/ {
2 n+ E9 K7 u! D) l+ `2 ~+ g5 d# i6 h/ D太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 S0 e/ T( w" r0 [. M& ^
9 o) q% f! e, v4 E! d"....Yes, it is." A& x: A, k8 T# d; q Y
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有啊!
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6 h- u+ n( n3 T+ T7 I"When you were behind the monitor, did you notice that there were
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3 n& m) [1 R" ?$ _, o1 ~4 L% L5 Dtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 7 t9 e! e( J5 K
8 U1 _8 G) I, e! U8 Y沒有。 ! r( P0 J9 x: Z
9 n- c4 Y& M; K; A+ I* o2 O"Well, there are. I need you to look back there again and find J3 L% b5 S& {; ?. p
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theother cable." ' I8 [! T T2 P
( `5 ]# M) W M( h% s. v. F# _就是了，我要你再到顯示器後面去找另一條電線。 + Q' `& A2 A' |& a0 A- g
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"....Okay, here it is."
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OK，找到了。
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% d7 [) Z. ^) g! b( s# [1 }"Follow it for me, and tell me if it's plugged securely into ! U$ P; _8 W7 C; O7 a: j1 K
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theback of your computer."
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/ B. u" j% m8 \) a7 j7 N7 x" \4 ]再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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+ {/ Z: k& {5 a0 \"Uh huh. Well, can you see if it is?" $ V0 J8 d0 F" ~: m2 O8 ^! J: T
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嗯，那麼，你看得到嗎？ 9 |0 b' @! V- w8 H' n( E
$ w0 h3 I+ v1 i2 G5 u$ n' V"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" - W5 |! d1 R3 H" \( H! s
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那麼拿個東西墊高，爬過去看一下？
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: Y- E h4 Y' [4 b, L2 F3 F- S"Oh, it's not because I don't have the right angle - it's becauseit's dark." , X0 E$ ~/ A/ o. O9 Z: f+ H7 h
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 8 s% x3 V8 L* R. K# o5 r
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 0 Z, Q4 r5 @3 G2 X; A
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那麼把辨公室的電燈都打開啊。 C" v* t; v2 B2 I
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"I can't."
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沒辦法。
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; r7 C/ o4 k7 J* \7 b G"No? Why not?"
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沒辨法？為什麼？
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5 }% Z. `& R# ^* p5 o9 j3 X"Because there's a power outage."
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因為停電啊!
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: t. D8 E3 s7 R5 i; G3 |& M8 R"A power...... A power outage? Aha! Okay, we've got it licked now. $ Z. _: j% ]0 f# Z/ U) W( T# u
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Do you still have the boxes and manuals and packing stuff ) c5 \6 s# N9 w, m7 B3 O" v- h
3 f% ?( s4 G0 oyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， " P7 ?6 x: r0 T1 V l: _2 u
: H. I8 q/ Y7 {電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " G1 p2 o5 Z# J0 k
4 |/ p; a. n7 p) \"Well, yes, I keep them in the closet." 0 B- l7 o7 F% u+ B Q( g
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嗯，是的，我已把它們收在櫃子裏。
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0 I: X! `7 \2 C0 D"Good! Go get them, and unplug your system and pack it up justlike , L3 c. g! ~% t2 Z2 l8 X
1 J- m) k- V6 N6 e* Q; Eit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 w9 Q* R, u* i6 J9 B9 n就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 }# [' W& a5 G9 S/ Z3 @
3 d# t' A8 g; O" f& e"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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8 _: K( u! y0 d+ b"Yes, I'm afraid it is."
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& j: X7 Y1 c$ { t7 v6 b) ~是的，恐怕是這樣了的。 9 M. [$ x7 l& {0 B# R
+ n( l$ `; n- Z9 O5 i! |1 i j- x"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ p& D% W4 u( m/ R
( [. U+ G; F- F; Z"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
