Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ; m( R; V6 y8 [% s* T( o0 W' b- l
# Q/ P3 v- L7 q, |+ {"Ridge Hall computer assistant; may I help you?" 1 K1 p# ?6 b" N$ C2 X7 k9 V
) r* c& a4 ?8 RRidge Hall 電腦公司你好!我可以為您服務嗎?
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% Y$ u, n2 Y5 P"Yes, well, I'm having trouble with WordPerfect."
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2 J$ g7 r2 V @是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." " O2 G) k- l0 q3 Y5 x a' z0 l
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) e4 d/ ] A* b" F3 \, B
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"They disappeared."
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/ \# i( R3 n' P5 q7 B/ l$ I它們都不見了。 # z H" y6 k! Q: y
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"Hmm. So what does your screen look like now?" . q3 K, G' g; H8 ^% L" c
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嗯，現在你的螢幕看到什麼東西？ ' \0 e1 o: I$ D% d k; X; D
~' @' O2 O# R K4 y( \3 j"Nothing." % a' n" P* Q8 E8 W7 }; K7 }4 l) b L% Q
2 H; ?( Z# J$ H沒有任何東西。
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"Nothing?" j! L5 q8 h* ^- E9 B
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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, }9 s( o2 K8 r' J7 ]螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 # z/ _% c; n) _1 S* y5 p2 u5 U+ E
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"How do I tell?" ! c, U# W3 j2 r4 m4 m) c: w
/ A; K9 X/ ^$ T/ G4 X1 \. Y- x我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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9 H+ D8 \1 T! M0 ]"What's a sea-prompt?" " {; |( L5 ?$ E( I/ V c$ U
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 W% n: z2 l. j2 m! }; b
5 b4 S# Z7 T7 J- B. X) I"Never mind. Can you move the cursor around on the screen?" @$ s! N) r2 ?
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不管它了，你可以看到游標在螢幕上嗎？ $ o9 i" O9 W2 F
$ F) T- ]8 G( z8 W/ n"There isn't any cursor; I told you, it won't accept anything Itype."
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- \0 |! ^4 a( H8 Z* A螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 y. c. [; L9 D0 U. ]3 f5 I
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ / e1 d3 |! y$ `; R) M5 K/ V+ K( v1 \
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"What's a monitor?" $ R: z: l7 D* @& [# j5 K
; h1 y, A0 p3 j什麼是顯示器？ % I6 l0 {9 ^+ U: Q* ]
8 v5 `2 J3 B' L: A4 D; H"It's the thing with the screen on it that looks like a TV.
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! z0 C3 D0 @1 x# R( z, xDoes ithave a little light that tells you when it's on?" " J' |" F0 {+ l% `1 l; N+ V
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就是那個看起像電視的螢幕， E+ G; h5 q% l8 f2 N+ m1 K4 Q9 R
& z. h6 x9 T. B9 j有沒有一個小光點告訴你它是開著的？
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I don't know." * r$ O6 M; q0 c* ~
, S3 _/ u& s% h# C9 w/ H5 g1 E2 b我不懂耶。
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5 G3 s3 L( [/ C$ N"Well, then look on the back of the monitor and find where + w" q! t8 }1 x2 h( \. ^
; [, q9 q+ u* B- e* R+ Xthe powercord goes into it. Can you see that?"
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" l( u/ G$ ^" T0 E% V- C( J6 e那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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3 \8 d8 {0 s' L7 T) [) ~: I"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 5 Z, q* `$ w4 T. _" L
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. c- W' k0 _' Q3 n/ p9 Z" O"....Yes, it is." 9 v$ Y0 {# f; k7 l2 `0 o+ p0 x9 M4 s A+ ~
2 l5 j4 R) e2 G8 C+ u有啊! : c5 ]: [7 o& x) {# q' q2 w( F
1 w F$ {1 X! ^"When you were behind the monitor, did you notice that there were
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4 \0 A/ t7 h1 u% D6 d2 b9 |two cables plugged into the back of it, not just one?" # @+ t ?2 l. i2 i5 N
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! ]% U& z0 U0 C) @8 Z8 a7 j
e) r$ I+ m; L0 V: `0 B"No."
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沒有。 : t3 U2 q$ s: c: E0 Y, E9 y
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"Well, there are. I need you to look back there again and find
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h+ y' b- ]( u, R) ftheother cable." 2 T" |. k7 T' |& K6 t) h! V$ {0 r
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就是了，我要你再到顯示器後面去找另一條電線。
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# k0 ^+ q& h3 z: b"....Okay, here it is." : Z+ q1 r' K1 M1 c9 y/ l
7 ^5 W' o5 _/ U2 R/ R) jOK，找到了。 5 c- H- L3 ]* y2 z( F/ Q7 |
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"Follow it for me, and tell me if it's plugged securely into ) _0 k; ~# K8 x6 G* _2 T/ S! i
7 {0 W3 l' I+ U0 \" s Ttheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" : M$ T- G9 y9 S9 Z7 ]% d' Q( f
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 8 |$ J! g4 E7 g2 N5 j! n5 K
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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/ _% Y. c# C( S# Z3 c: w"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 O+ |5 V2 R3 L% |2 |5 m6 H' t
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 6 x+ Y: U5 \4 V- O# E- q+ X. U1 l
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太暗？ 4 u7 m r3 X8 u5 y! r) Q
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." - K# W: |& ~# T p. m( j
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 Q" o# c! K6 f Y5 @3 _, J) @
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"Well, turn on the office light then."
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5 F0 R! u6 p' ~那麼把辨公室的電燈都打開啊。 & X( u' f; O' J, x) A! z
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"I can't."
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' }* F( U" G4 B6 i- Q. E沒辦法。 # ?* l/ s) q1 B- U4 H/ r
# |% o& p8 [. G K: }1 B0 Z"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." 9 E9 z' C! U" t2 a( y! e8 ~" K
7 j1 G; o h9 t* d0 I: }因為停電啊! : W* u. e! }5 [) W
: ~: O5 b3 R2 E: e- G"A power...... A power outage? Aha! Okay, we've got it licked now.
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- ^1 w4 g" E. X( o, Y$ DDo you still have the boxes and manuals and packing stuff ( K! y0 t5 i0 z4 _3 H2 C& T4 l! D# E
( Z3 q& b: P2 }0 P/ Pyourcomputer came in?" 1 K& ^2 d2 q5 d+ x8 {
& `* k! m ^& U2 |1 `, g9 i停...停電？&#@!(& ，喔!OK，現在開始打包， ' o) R3 W3 `* D9 N4 C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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6 W+ k6 q1 c' w/ e- P"Good! Go get them, and unplug your system and pack it up justlike 3 K6 G6 I. a& p/ f) s
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it was when you got it. Then take it back to the store youbought it from." - y6 o0 `' J; a
% U4 [, g0 r- N: Q9 @很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 k2 l0 L$ W( [1 G4 h/ K- ]
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"Really? Is it that bad?" 7 X0 o6 \: \2 x# Y* [* D
' d( ^7 H# u2 t2 _" r; D真的嗎？是它壞掉了嗎？ 4 ]% z4 J, I) B
9 ~1 X- }7 \4 N% v7 m8 o"Yes, I'm afraid it is."
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' f+ W/ K$ g0 N7 \. H* k _是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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6 B5 Z* s& ^+ j! w7 n' x4 {4 O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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/ }! H# K0 A" C; c9 b就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
