Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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3 {& T. J: {6 RRidge Hall 電腦公司你好!我可以為您服務嗎?
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; c/ [1 x$ F4 y6 r"Yes, well, I'm having trouble with WordPerfect." - B0 v0 _' H; L F$ I4 E
F7 l$ O# d g5 P0 C. O是的，我有WordPerfect的問題。
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w1 i" U: d3 `! r: @"What sort of trouble?" " I7 x# O, p7 t% |
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- k: d$ k, s' c2 @2 r; f我剛剛自已在打字的時候，突然間所有的字都不見了。 & v1 c9 ~, W6 _# _1 ~: |/ k
f, y3 S$ s+ }7 c8 ^ y2 i* n"Went away?"都不見了。 5 c! h7 `+ h' B) o/ n4 c
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"They disappeared."
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它們都不見了。
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9 V" W4 O3 x& @' D/ W; O& k: p"Hmm. So what does your screen look like now?"
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3 P' j% ^3 k: e ]0 }嗯，現在你的螢幕看到什麼東西？ % ~* V K. x. U2 k- P5 Z
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"Nothing."
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沒有任何東西。 : b" ^" ~+ k& D2 Z
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"Nothing?" 7 b7 l" i$ f: \; C0 @6 L! a% ~ G
8 P9 D4 b& Q9 u) S1 J沒有任何東西？
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"It's blank; it won't accept anything when I type." , r$ e# l8 S1 v2 a2 q6 w, m& \
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螢幕是全黑的，我打的字它都沒反應。 8 E% {6 P6 w( n( [- V) q- [ M
+ S! f$ k. _' I"Are you still in WordPerfect, or did you get out?" 0 Y4 b# h/ ?: b# p
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您是否還在操作WordPerfect，還是以經離開了。
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8 r1 O4 u5 r6 V+ v( x, u4 q"How do I tell?"
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我要怎麼說明呢？ 6 r) l" u8 J4 ]
2 _4 W# ]# A7 O: p) r, h"Can you see the C: prompt on the screen?" 4 ^( v# d4 v) i& k
5 u5 a# l! Y; I+ e你可以在螢幕上看到 C: 的提示符號嗎？ ( F2 A: C; B/ L+ E" x* I, B
' }7 |8 G8 K& e, b"What's a sea-prompt?" - h- ?, ~) i% C* e
! e n0 p. W% e/ r, ~( {' f什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" + k1 u# Y2 _6 p7 m- }
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不管它了，你可以看到游標在螢幕上嗎？ % e! f T/ k% Y( Q3 X2 c$ V
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"There isn't any cursor; I told you, it won't accept anything Itype." % w7 a9 g- _' f4 ?# B2 s+ L# h$ G
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % C) w/ D2 h1 R! b
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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5 T2 ^% B* \# y4 k2 c1 m9 G"What's a monitor?"
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什麼是顯示器？
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: {* N$ x; f/ r- l6 r7 s/ e6 J/ x"It's the thing with the screen on it that looks like a TV. . Q# Z$ p @1 D6 ]& P. [, J
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Does ithave a little light that tells you when it's on?"
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6 J# C2 h L6 q" [/ i就是那個看起像電視的螢幕， 5 O1 t9 ]$ H+ k$ E( U5 q8 O0 k3 d4 I
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有沒有一個小光點告訴你它是開著的？ % P- x$ r, S/ w! @
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I don't know."
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我不懂耶。 ' x, V" s6 o4 l; R# A$ ?; {
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"Well, then look on the back of the monitor and find where
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2 `0 {4 e! y: {- U: Mthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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# V" l: k" g% U- X' r7 A"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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. Q. V, M4 G8 a: c% [' \太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# s3 ?& f" H% Q/ C5 [- \; G"....Yes, it is." ) J1 }5 W' ^1 }) M0 _( a6 @9 \, P
B$ P' f0 o' E0 l$ E有啊!
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"When you were behind the monitor, did you notice that there were
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+ o. O. j, T7 H6 J+ gtwo cables plugged into the back of it, not just one?" * [2 [0 X2 l! _2 k* z8 w
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 9 v9 d2 ^4 E# f8 Y9 F* u2 x
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"Well, there are. I need you to look back there again and find . k8 p) g6 _* j1 b- a" S6 n
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theother cable."
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; W: J5 I2 \. l: |1 v% x就是了，我要你再到顯示器後面去找另一條電線。 " v# Y1 ^9 ]( u$ p( @5 h8 |' F1 @' `
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ( _ z/ p) ]: y. g6 a0 f
8 ^9 i* t0 o9 H' u4 X- U1 wtheback of your computer."
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) B! f d; B- m3 j( F4 Q0 P再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 K4 T! C/ X0 A: z! S" c4 Q3 ~
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"I can't reach."
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3 J: h: s. t0 u* ]7 M我搆不到。
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& f' f2 i4 n, b b9 v) ~"Uh huh. Well, can you see if it is?" 8 e7 x& k- Y1 R0 a& e3 L8 `4 o
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嗯，那麼，你看得到嗎？ & X7 E% Q( \4 A
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"No."
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* e* Y* Z+ p- C$ b) |3 `$ ]看不到。
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6 |3 d4 O) L u& _"Even if you maybe put your knee on something and lean way over?" 4 T5 V5 f: S1 h& s1 o- a
) i1 m, \. m% J9 }/ Z* j3 f那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 . q' S1 _$ R4 R0 c$ t: X
5 B) S6 L3 H2 [: V2 E% v# C"Dark?" " O% D X- ^# {+ `
4 b" T8 G: E! U; r太暗？
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) M) z! ~, o! ^+ r1 v0 O5 I"Yes - the office light is off, and the only light I have is ( ~- I/ P- Z3 t: y8 {2 g
) B) q5 ~. U; ~5 zcomingfrom the window." ( k( R6 E8 {7 e3 R o4 y
, v, |( K8 F; Z4 V是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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9 n' K* A# a3 ] R9 L3 u: F; G那麼把辨公室的電燈都打開啊。 / U; @9 V7 y0 q6 [ A, {. W6 P, R
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"I can't."
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/ l) m3 Z2 X& x B沒辦法。
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# _4 T8 }$ G8 F3 K' ~- L) l"No? Why not?"
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沒辨法？為什麼？
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+ x y7 z# _3 f4 g"Because there's a power outage."
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因為停電啊! ; H5 h% j) R& ]. U9 v
5 b( X2 Y. h) c/ z% F2 @3 f"A power...... A power outage? Aha! Okay, we've got it licked now. 5 T4 j' G F( R. L. _5 j: H3 \
; j0 |) f: `* e# kDo you still have the boxes and manuals and packing stuff
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. G2 O' v8 X' l( fyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 p# k, O& r5 _! g- I$ n5 z0 q"Well, yes, I keep them in the closet." 9 p) H% [# G* b! D
& l1 ~6 {1 t, H+ q嗯，是的，我已把它們收在櫃子裏。 0 V1 c9 k7 i# `% x, g3 l# c
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"Good! Go get them, and unplug your system and pack it up justlike 2 d5 \9 o C$ h8 w
, \6 v. C. j$ C+ I- Sit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 N7 a( B' J; u1 V; k# K
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * U2 }% \) R+ p- p8 z+ s! F
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"Really? Is it that bad?" ) D# r: b* h* ~# |/ K1 }# c- `1 l
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." " y* p- q' F2 |7 f0 ]. y+ h
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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1 s c6 g. ~# o& z0 Y# v喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 v3 V2 h$ S% g$ ]# w
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"Tell them you're too stupid to own a computer." + W7 R3 {/ ]8 G, v
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
