Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , Z- F: s5 ~+ |- {8 l
$ G+ c6 r4 s* I0 }"Ridge Hall computer assistant; may I help you?"
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/ c$ w* ^3 W; t6 GRidge Hall 電腦公司你好!我可以為您服務嗎? . m7 \& w3 l. @6 b+ N+ Z* R
2 i# u+ c+ n' Y ~7 y, ?/ P, ["Yes, well, I'm having trouble with WordPerfect." 0 N: X( W) G" I
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是的，我有WordPerfect的問題。 - |, T! G# H7 {5 B6 P
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"What sort of trouble?"
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% A V* H* b3 L4 y6 j. K9 q您有什麼問題呢 ? ; r5 I' G+ Q; M/ e+ m
5 y4 e0 o9 y* U, F"Well, I was just typing along, and all of a sudden the words wentaway." ! o2 x1 m# l3 C2 `
- d3 r' A. L2 [( P我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 J$ e2 G/ Y9 s. B6 M @" G* H"Went away?"都不見了。
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"They disappeared." , l1 U6 F+ o! _0 W. g
% ^& n* L, Q+ m* S% {它們都不見了。
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+ d$ \- w& ?+ R# w- J"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ : n- ~ C9 O+ {+ w. a/ E" `
" [ ?( l( q3 U$ W1 r$ A; O"Nothing." % C) M, I, j; O: `7 z) Z b
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沒有任何東西。
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1 t, }4 M( k5 h2 M. Y"Nothing?"
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沒有任何東西？ ' O( _& g( E8 U, G3 e
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"It's blank; it won't accept anything when I type."
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7 I5 |/ v, z+ e: |, N& [$ I+ m螢幕是全黑的，我打的字它都沒反應。
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1 v$ S/ y( v) C, ^6 Z% u5 a1 ]"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 8 V; ?; a+ P3 [* h
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"How do I tell?"
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我要怎麼說明呢？ 2 p, n' P1 n4 u6 v6 ~( {7 P- G
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"Can you see the C: prompt on the screen?" 1 \0 T+ ?" Z* ?3 j5 p4 i
6 w9 E. H9 t/ D* g- v你可以在螢幕上看到 C: 的提示符號嗎？ - f5 Y' C' g! r w$ p
: I" z+ m2 n. V w" ], Z2 p"What's a sea-prompt?" 1 D: x Q `1 ~ u1 d+ U
+ B. K. D8 O8 k( z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * h. Q9 x) N- r' M q% ?3 ^( t4 b
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"Never mind. Can you move the cursor around on the screen?"
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7 `- C, W. a$ k3 i9 R不管它了，你可以看到游標在螢幕上嗎？
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" V2 y5 z' P; T; @7 X"There isn't any cursor; I told you, it won't accept anything Itype." ; n/ s, d! T8 \& f3 L
1 ?; ]/ V0 }( L螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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4 _/ B2 O1 F5 k"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ' ~# W$ ? B1 X( Z
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 7 G/ H" p% g! u& i3 J3 Q
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 3 a7 K% _- A) T9 k, ^! p
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I don't know." $ c3 T5 P. f+ ]# \4 `* P7 T1 e0 b
; O9 G' t& X8 w4 j我不懂耶。 2 _5 m" e* Z$ `/ G" v& c) l
) f8 @% C' \! G4 `5 P. }"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" , M/ v8 h* O2 J: b7 k
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - {6 C7 G. ?( I m
2 |- o9 |9 i7 @0 i( O"....Yes, I think so." 2 p& H0 I3 K: Q6 d
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是，我想我看到了。
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2 b" i% Q2 t& W+ A# M6 h"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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! K# G$ @; T/ i$ t太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 @& n/ C# G9 e2 ]. Y
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"....Yes, it is."
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有啊! # G: y# b, i% s9 H2 R' e, X- J. ?2 Q
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"When you were behind the monitor, did you notice that there were
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* H! x3 r2 g, R1 {. y Wtwo cables plugged into the back of it, not just one?" / u7 P9 H) w; J! v* f
5 P F4 L- v- T0 B9 _你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % @+ I4 ~6 l. l
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"No." ' ~% {1 j9 m9 B4 A: {
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沒有。
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"Well, there are. I need you to look back there again and find + Z9 h" j+ D) G! y; z
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theother cable."
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- c3 q. x9 ~- [; H( j+ h就是了，我要你再到顯示器後面去找另一條電線。 * t2 H4 |/ m( f* q+ E
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"....Okay, here it is." 6 n# A2 l8 B) Q' i; U* K
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OK，找到了。 2 u. o% x4 m; k3 c
/ _, D# H) `! L: t& Y3 i' |"Follow it for me, and tell me if it's plugged securely into
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9 U7 G9 c" L, s1 ` Z# jtheback of your computer."
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9 V$ W0 }5 [1 c) z0 d再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 C$ s) c( c/ g9 ^; r
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"I can't reach."
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( v9 r- m# T, N. Q. p8 s我搆不到。 3 v* T/ s% ^1 b
( b1 }: Z5 ]6 \. V, O2 @"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." % Y4 x: f5 L- D6 v2 g$ h7 [4 K
' U% Q1 Z; ^/ c看不到。
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9 V! F* E7 N, W3 E"Even if you maybe put your knee on something and lean way over?"
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! D* k( x! i8 N6 l" E0 r那麼拿個東西墊高，爬過去看一下？
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% s H4 q7 `8 z8 ?9 Q6 Y/ `"Oh, it's not because I don't have the right angle - it's becauseit's dark." p, o+ @- B& w4 k! p
6 \8 f+ \4 o9 l t! w7 e5 D/ Y喔，不是角度不好看不到，而是太暗了。 2 ^* _& j! \ e& y. E3 c, l+ H/ w( O
- Y) e1 q" f9 z1 P. d8 Q"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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* { u$ K/ c( z$ n" \9 R, jcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 C- G/ M6 N# X: K! [. B' j
9 ]! }1 J+ |9 C% T& x7 K' p"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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+ s3 Q4 N2 Z9 L* u* o"I can't."
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. X. k2 y$ I E' L+ {7 \6 W: s1 a沒辦法。
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"No? Why not?" : A) m/ q- z6 p! `
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沒辨法？為什麼？
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"Because there's a power outage." 5 P' l" K Q, I) Q; O8 E
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因為停電啊! " ]7 e) g! k8 k; G
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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- s) M3 q: m6 P- {' l/ `Do you still have the boxes and manuals and packing stuff 7 a0 G" M ?/ y
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yourcomputer came in?" ( t( |: ~3 B. |9 N
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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& e; }- a7 ^5 |# ^9 e" `8 _5 t: p嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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( c8 B& l' Z7 @( L* C9 Q, r. Bit was when you got it. Then take it back to the store youbought it from." 5 E' Y* n$ k6 T$ m8 U
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& ^! ^# |3 K3 b- g& w# X就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # N+ B. N+ U9 ^8 h& t/ y: f7 ]" R
3 q$ F# I" I- ~3 V"Really? Is it that bad?" 9 o7 \# n2 {! k& g* {: H7 w
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真的嗎？是它壞掉了嗎？ + y* k! {5 S6 z, o
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"Yes, I'm afraid it is." 9 G0 K: v- w, [
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是的，恐怕是這樣了的。
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" `. m- p( I7 a( F"Well, all right then, I suppose. What do I tell them?"
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3 Z6 ]4 I+ _# P% K& @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) r6 o7 q$ e9 }2 E# b; u4 R4 p"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
