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, \, ^1 w9 W* D- [$ d4 d"Ridge Hall computer assistant; may I help you?"
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" `/ g/ f& N2 E2 ?6 U R: NRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? - v$ V) u$ x5 J0 K) }+ r& d
! K4 [* s2 Z7 R' O! ^"Yes, well, I'm having trouble with WordPerfect." & P9 p! N* N3 h2 }
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) n1 ]; x; o1 ]"What sort of trouble?" 8 f2 x/ a3 y" a6 l, S3 R ]% E
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& ]/ x+ `8 ^7 V3 S% H"Well, I was just typing along, and all of a sudden the words wentaway."
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"Went away?"³£¤£¨£¤F¡C
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7 }1 V* d2 C, x* d. ?"They disappeared."
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"Hmm. So what does your screen look like now?"
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* C0 k1 f ~$ V+ d: P"Nothing." 1 m, p2 O1 q$ F+ _7 E
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"Nothing?"
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( S# e+ q* V! n9 X: j9 x"It's blank; it won't accept anything when I type."
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"Are you still in WordPerfect, or did you get out?"
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"How do I tell?"
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"Can you see the C: prompt on the screen?"
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"What's a sea-prompt?" % [: |) F2 S2 c0 E9 n5 s7 ^( l
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) 9 z3 O& k; ?, N1 b0 V+ F0 n, c
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"Never mind. Can you move the cursor around on the screen?" " ]1 m% k- b+ J) U3 b
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"There isn't any cursor; I told you, it won't accept anything Itype."
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"Does your monitor have a power indicator?"
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3 L: s1 f) k, P9 F, W( W"What's a monitor?"
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! g/ U+ @; ]9 U8 L"It's the thing with the screen on it that looks like a TV. 1 p4 j+ i: g ^
/ J# y% a. R8 r2 e1 s8 {6 C& hDoes ithave a little light that tells you when it's on?"
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9 h' K3 H! g/ t" k9 d% f/ u" II don't know."
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ! U2 ]- P9 S( H( N! K2 I( E* y( n
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H # M# D6 D. o, N0 y7 r' I$ p
9 n1 |( p2 c( p% Q"....Yes, I think so."
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' ^2 z3 v {: L' ]0 h: h
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" U4 P: ~$ R1 A6 N& _+ }6 P"....Yes, it is." 0 h/ F# x9 @) L1 D) ?" M* i7 m1 [
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8 B1 {& {5 V- F E& [! K+ {"When you were behind the monitor, did you notice that there were * j5 n7 Z0 j9 _$ H- q2 h3 X) M
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two cables plugged into the back of it, not just one?"
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"No."
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"Well, there are. I need you to look back there again and find 9 D! j- s$ D/ Y) D+ u
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theother cable." U* x. m ]4 W5 A- G
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"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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4 z4 Q. {: t# I* V7 T8 v) L"Follow it for me, and tell me if it's plugged securely into 7 R+ j- t/ n" \7 `/ t _$ L6 |$ M+ c
7 S2 d" L3 @3 ~( X5 Ltheback of your computer."
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"I can't reach." . j% C! F9 g2 }# g0 W+ g; M
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) p$ u4 j0 S$ L {/ J+ ]. k"Uh huh. Well, can you see if it is?"
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"No."
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4 B% X% ^1 S. _2 d& `; F3 x' B"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H , G3 I$ H0 Q- p/ z$ h1 W
; H3 i, _1 _1 M"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( I( @. V3 l9 [7 Z" w
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"Dark?"
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* I! v- q. w/ }) i"Yes - the office light is off, and the only light I have is , ?% w/ b# x8 V+ m" Q+ K. K
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comingfrom the window." , x* f( r( D8 U, M# O% g
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+ I2 i# W" K3 K"Well, turn on the office light then."
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' Y3 N* v' F6 ~) L"I can't."
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# ^2 t2 G) p; \" p"No? Why not?" % @7 Y* `- x7 f% H3 [2 N$ P: Q
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"Because there's a power outage."
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¦]¬°°±¹q°Ú!
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; a6 G B3 Y& x0 ["A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 7 Y2 @" v; J0 C. Y+ ^. j5 e4 `
3 [/ I# K+ S* R/ M: \2 byourcomputer came in?" % U, }+ j4 f7 h4 G
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¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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1 }+ I8 }& C/ z5 I"Well, yes, I keep them in the closet."
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5 B2 M6 t% N( _( B+ b"Good! Go get them, and unplug your system and pack it up justlike . `: {/ L% Y' t J, K$ }. M
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it was when you got it. Then take it back to the store youbought it from."
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"Really? Is it that bad?" ) ~* r3 k+ }/ U6 g( l
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- P- ~) J* X Z) H9 m"Yes, I'm afraid it is."
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$ V. [1 k- V* a"Well, all right then, I suppose. What do I tell them?" ) Q% F f& G' X& j, p
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H 5 Y) Y$ t/ F f4 d7 i7 h% ~+ g" p
5 B a- m, ^' ^6 H! w, Z"Tell them you're too stupid to own a computer."
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