Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 L* |4 T- E- E" v J' @"Ridge Hall computer assistant; may I help you?" ) N* |! L7 J/ p; n, J* `
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 T& X9 ^; d- E$ J. }8 N$ u" a
) L" }3 @3 n' ?) c* R1 F; M"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 8 Q; q! V/ o! G/ w
# ?( b, T3 h! V: r* K: o O您有什麼問題呢 ? & j& a4 m/ G( J" R" c4 e
4 C1 [, H% a/ e- C$ L: J H"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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& p9 h4 e6 x/ V) e它們都不見了。 + {1 b9 z$ a4 D& p8 ^: P, t$ } N" ?
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"Hmm. So what does your screen look like now?" 6 y. w4 A3 D9 ]; M0 A) G0 ?1 s
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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4 N, C% H9 d1 M9 }"Nothing?"
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0 i/ C2 O4 `3 C2 @0 x沒有任何東西？ : ~0 J& j& p# h
3 l0 T6 H! x; r" y6 [- x" O Q# D"It's blank; it won't accept anything when I type." 7 V1 C0 c' K# n: ~ \& k- Z, P Z
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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3 R/ J) f f, }; w0 p) I/ O8 [; b$ N您是否還在操作WordPerfect，還是以經離開了。 + d0 b/ ^ F6 Q9 h* _
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"How do I tell?" , s# N$ k5 Y( K4 z
4 T$ [/ l& b n* v我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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' S& H3 {) L% N5 F. M1 |你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" " @2 I9 {& X: C
3 P8 N. ~! D5 ~什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 `' t/ X/ v- b* q$ T0 `5 j
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"Never mind. Can you move the cursor around on the screen?" ' J% \3 r& b% L- S( y
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不管它了，你可以看到游標在螢幕上嗎？
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) [ B1 m7 k+ W9 `"There isn't any cursor; I told you, it won't accept anything Itype." . p' E5 i" o) ^6 z
7 J$ v& E) C4 z# Y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : w& w1 P+ Y+ ~0 Q8 [
) N0 |6 t) h |- h k"Does your monitor have a power indicator?" f$ M! w/ s. Q) }6 B3 l) s
& h) v5 G* E1 g/ G顯示器上的電源指示燈有沒有亮？ U* \* H5 H/ [2 `; P9 i+ g9 R2 }
. x3 {: D P, r# i- p7 y; }"What's a monitor?"
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6 v3 u6 M e6 `& q: Z- f. K1 M什麼是顯示器？
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) a, P: z2 |5 t9 l/ h; z"It's the thing with the screen on it that looks like a TV. * O2 y/ r* Y, k/ z4 v+ j
C% S8 Z5 P* r( P4 j9 Y4 n: oDoes ithave a little light that tells you when it's on?"
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# @2 H" {4 q' y1 P: ]/ y3 _就是那個看起像電視的螢幕， & `4 L) V- Y7 n
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有沒有一個小光點告訴你它是開著的？
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. y$ E+ `" g1 Z% Z6 V, d- O" `I don't know."
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2 Z! A* U2 V( V1 `我不懂耶。
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"Well, then look on the back of the monitor and find where 0 L. Q+ H0 O& D* N* T" K1 v/ ?) p) `
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the powercord goes into it. Can you see that?" ) u& T. @5 A$ L) x5 z! h; H
* E9 w! o& Y4 @& X. I+ i那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : X% I4 B: V/ S* i7 i( @6 ?# W* t
5 g" r4 p: D# \$ Q"....Yes, I think so." 5 F7 I/ `* b( K9 s! l; @/ e
, c5 i, u* ^( z+ S! _是，我想我看到了。 / I+ T, h( m1 r P2 n
, K7 B( J, Z/ I- f" ?) c* P"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; ^! h5 g6 I4 |( u, V* K. K0 v
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 z: O7 \/ C' v
. u8 l* ^+ w- r5 K. S"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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0 n9 D- g; E/ ?' ]two cables plugged into the back of it, not just one?" 0 v8 _" C$ c9 o4 p/ q8 f& p5 |
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : E5 p U Y+ x( N* f- D/ q
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"No."
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沒有。 8 U3 W: n/ O# T7 ^- c' z) ~( V
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"Well, there are. I need you to look back there again and find , @3 U" a/ _- ~$ O, `' `1 u. F! ?
; C: ~; y% W4 Z# j: V, k+ s3 Vtheother cable." " H9 p( W* O; u: {6 a
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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. A/ k, t& }' n* I1 E% }OK，找到了。
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2 V0 R' O' k0 P# e! X"Follow it for me, and tell me if it's plugged securely into
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8 ?$ K+ ~5 V) E* d, itheback of your computer." , p$ C" u. X5 L. ~$ I B0 o
# n8 O/ Z: E! Q$ a+ Q再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' p0 a7 C/ E9 z
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"I can't reach." # z! P/ u# `. z' n1 ?7 O7 S
) a( V6 C3 f3 E2 x我搆不到。 / s: h8 W& B6 _
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"Uh huh. Well, can you see if it is?"
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( r. @& S/ r/ F) s$ m嗯，那麼，你看得到嗎？ 6 M6 \9 a4 l$ j6 }: S
0 U8 y0 C e S& k' w/ I6 G. k"No." , P1 G; N/ l; O7 k
. b, Y7 R5 w" q r% w看不到。 5 K, d/ E. ?/ V% A& `" a; b- r! X
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"Even if you maybe put your knee on something and lean way over?"
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0 c3 `) |+ E! Y1 R8 _, i& L; S# _, W那麼拿個東西墊高，爬過去看一下？ $ q( o3 F( R& c
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 , \! `# E w& } J3 S7 p
! X- w) z5 a O7 l- z/ e3 q"Dark?" ( J' Y% a5 f& o" m* F" V; ]" n; o
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太暗？
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6 _5 R! R/ |& e"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - w) {0 @. | N/ ]
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"Well, turn on the office light then." ( x; Z; M/ l, m5 H- y. V
) C+ x* U1 `/ a* z' L# ?% g那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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& l5 L0 e i& ]"Because there's a power outage." 2 S# h) a) @) S
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因為停電啊! - n- j# A$ I7 `- ~
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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6 N9 N3 v3 D3 n: x6 k/ h# e8 ]$ k/ ODo you still have the boxes and manuals and packing stuff
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) h" M* T* B- c B7 k; Cyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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5 w2 S7 @9 h Z8 g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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: I* G4 N* d; d1 H/ d"Well, yes, I keep them in the closet." & \2 h X8 I4 u1 b
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嗯，是的，我已把它們收在櫃子裏。 & x; @) s% N- @0 `) H* S$ w
$ O7 g) z% h: B"Good! Go get them, and unplug your system and pack it up justlike
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8 [4 h( y! k: B4 Y" h) {it was when you got it. Then take it back to the store youbought it from." : ~/ j# X6 u$ @+ @8 @+ z
" l Z7 b$ w" i: l. n9 G5 u# {很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- a, M' H" }) j8 |3 ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) x8 H {# M5 N" k! T7 t"Really? Is it that bad?" ' w( O! o" i ~1 ?
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真的嗎？是它壞掉了嗎？ + }: Q! P: i0 `4 h: @9 w
% I) y# \9 ]$ `/ \"Yes, I'm afraid it is."
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: |$ {& b) L2 v* O! ]是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" ; D% @, ^; r3 z& S; k
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & g6 b/ x9 z. M
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
