Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 h2 v0 V0 M6 y
! E9 j* R5 v: K6 s
"Ridge Hall computer assistant; may I help you?"
/ ?8 s2 A: \$ [
8 c6 A% Y, w( O3 m- qRidge Hall 電腦公司你好!我可以為您服務嗎? : p: \+ P: W8 O1 E; } \6 Q
# Z, y* z/ a" ~$ Q$ u"Yes, well, I'm having trouble with WordPerfect." 9 v" ~- z1 n' Y
' q: S+ Q* Z6 o4 q) g$ Z/ Q是的，我有WordPerfect的問題。 % t8 i; q5 b; ?3 u8 R
3 N$ M" g% s3 {- ?( Q9 ~"What sort of trouble?"
$ m: g+ Q3 E }& _ M+ l! j1 G+ Q$ G3 r) {0 Y
您有什麼問題呢 ? $ v' E- K0 I) _5 o8 g2 k3 l# w
+ p, A5 q1 `- T1 g8 J
"Well, I was just typing along, and all of a sudden the words wentaway." - t# V5 C7 O$ f2 ^- y; U, q$ o
. a; e8 \0 k; h: q X
我剛剛自已在打字的時候，突然間所有的字都不見了。 ! H& e! R( @( S* |0 Y0 C
?: ^+ ]7 I& _8 Z) K8 U) m4 H" M"Went away?"都不見了。 : A% t1 p' Y! y9 ` e, h
9 o* F# K; X# `4 q6 N
"They disappeared."
' e7 L4 {, ^8 L! J9 Z9 s5 z8 }: Y
3 Y/ e* L, _& v它們都不見了。 % B* e; t8 @8 s! v& Q L
) x* z" D4 f2 A: G- M% r' g"Hmm. So what does your screen look like now?"
( v o6 B7 F4 G3 A6 I
9 y, `$ R9 ^* B; R% P1 h j k嗯，現在你的螢幕看到什麼東西？
* `7 K6 i% Y9 P2 c8 q) w* Y& o W% J* {- j6 Q
"Nothing."
6 Y* E v9 D( S) M
% y1 @6 k% {6 A1 n沒有任何東西。
! X G0 K9 X# k; D$ S7 j$ f% i
6 L* f' l: C, T0 _. Y6 b2 Y6 T"Nothing?" . [ }9 C/ Q% ?' X7 ]3 }# f: l5 w
7 G3 f2 U# c$ `/ ~( `( b# V- U8 F沒有任何東西？ ( Y" m5 y U" k7 ?
% i) y3 W, X. w( r
"It's blank; it won't accept anything when I type." " c* B0 q8 w8 a. w* d+ R
|- J7 ~" |0 }. Z9 j
螢幕是全黑的，我打的字它都沒反應。 ! _1 `- M5 r& P. R7 z) @
0 {- k5 v: ?5 o( m5 Q"Are you still in WordPerfect, or did you get out?"
9 Z% y# N( C5 C# H
% {" Q" e9 s6 E: ^您是否還在操作WordPerfect，還是以經離開了。
* h. y3 u4 h5 c+ x9 j7 x o9 X# J' [# ~0 ^* ^
"How do I tell?"
9 ~7 y$ J6 Y2 M: h9 V4 O& B. _5 R6 d" h+ ^+ `' W* U& g
我要怎麼說明呢？ 7 M4 s9 t& T+ S0 S5 ~+ l/ k- d
- }1 V& ?4 U* F1 E \4 C5 F"Can you see the C: prompt on the screen?"
3 @* }! E, C0 B( g! G: {! ?+ z- Y/ M8 x" s$ u. G
你可以在螢幕上看到 C: 的提示符號嗎？
- K# w; \1 K/ z$ i W" E9 {8 p
8 Z( N, a* A% K+ n0 ^* Y, b"What's a sea-prompt?" * Y* n$ e8 ~8 p9 }5 S
: U) `" K! y2 B$ a& T3 [! u# r: U什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
3 Q. B9 W$ Q1 f9 e* V" }5 f
+ O/ N) x5 F1 }! F+ t! e"Never mind. Can you move the cursor around on the screen?" & H/ G# ?0 y5 F$ { I+ W
0 H# y3 H/ G2 E. s! r" W ~( U! U% N0 A
不管它了，你可以看到游標在螢幕上嗎？
7 h& Y. q5 [4 g2 i5 p2 p [0 |/ \ c* J9 t* {4 n/ d! v
"There isn't any cursor; I told you, it won't accept anything Itype." 6 {/ v8 H" p! g: k& k. \
# B) X0 s5 \) l Y& ^8 I
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 J# U/ S2 S+ X% D% y1 z7 l
1 n7 s( v: C" l1 \; n' B% p! o
"Does your monitor have a power indicator?"
9 ~# f. P8 N( u- ~2 t
7 B4 \1 a% l. ^/ H顯示器上的電源指示燈有沒有亮？ . {% O+ t& w% m' D3 ?' p
9 c/ W# v \9 ~( w; Q7 j2 d
"What's a monitor?" 7 G6 P0 w" Z' E; C1 k. A* {2 M+ D
a: }% n- }/ G& o& c' z5 s: i什麼是顯示器？
3 u" z! e( f+ _; Z2 b% C) X* S. n U6 Y0 p6 A! U( q9 Y
"It's the thing with the screen on it that looks like a TV.
( z) t, x0 I3 S( M v1 t$ G: ?
4 i4 x* Q+ Z- B/ d0 q+ z/ [Does ithave a little light that tells you when it's on?" , q9 s! R/ l8 a/ g" a! i
- O& u" @) W, R+ ?% u, H0 S* o
就是那個看起像電視的螢幕， 2 n# r C I: a9 G% k
8 q. u0 W4 Y" H8 @7 v5 E( D- V) c- M有沒有一個小光點告訴你它是開著的？
: m$ t: ~: T R$ i% ]/ I" h
; s& K6 O# k- h3 W0 }I don't know."
9 K4 | C6 t' W3 Q- T- ~$ _' ?* F! M$ |& E2 r
我不懂耶。 # S Q& J( M# ^% F
) W& n/ j0 \% l8 V# I# {"Well, then look on the back of the monitor and find where 2 B1 A+ _9 z( ?, u* j
' \( p# M9 |. X# S) O# `/ p0 F
the powercord goes into it. Can you see that?"
) A4 J. n5 W0 n: x8 [
! p3 Y8 E4 d. l那麼，你能不能看得到顯示器後面有一條電源線接在上面？ \; r. c/ g; \7 p% I
' _ u+ |+ \) K1 s/ d"....Yes, I think so." 4 u8 V4 F9 z! k
. K* a, |. H, M; U0 B+ Z
是，我想我看到了。
; @& `3 M! d+ b, ^+ `0 I: ^9 m5 L# O/ p: P6 K/ p0 m+ ^
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
6 J0 G$ U/ n% M1 t. }8 V2 N0 L9 \6 h1 y6 z% M
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & Q( J6 [% c0 K, m
" j+ `0 ^/ [+ D+ ^- P3 a"....Yes, it is."
. Y7 y9 T* f6 @2 H* D- W) E- N9 B5 G3 j; Y {: M
有啊! $ B Z. O" b% r( }5 q
) r' X" E5 A# ^"When you were behind the monitor, did you notice that there were 5 V% o$ Y! [+ \. n
0 Y& M. z f& h4 a0 d9 X
two cables plugged into the back of it, not just one?"
" r6 R# B' ]. s6 ]1 t; s
" E3 L( e6 V" y/ m: F4 W$ k9 M7 `你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 Q/ M; i) U/ @" ^/ b
0 l+ K: Y# y" ~0 E9 l2 `"No." 6 y4 e; K% x& m3 L9 v: {
; p s" a/ z6 j5 g+ \" m6 W9 H0 ^
沒有。
1 t1 C2 D8 t% H+ b& ]7 M% Z$ O
+ m6 ~' f1 d3 ?8 o! s" t"Well, there are. I need you to look back there again and find
9 o; F2 W7 S1 S: [. w L: C+ q
8 v! V; x; w8 G: E" U% L ktheother cable."
& g3 C' u! k9 Z, \" }7 }$ x( F# `, I
就是了，我要你再到顯示器後面去找另一條電線。
4 y7 @5 `2 ^- l. g% S+ `/ q4 L# V0 O p4 m! E
"....Okay, here it is." 0 u: E- Q( v/ x% _8 ^2 [
( E2 S* K7 C* V) `! x- Q
OK，找到了。 + a4 }0 N* o9 N& b2 f( c: H+ r
1 K6 s/ ^, s6 U2 H
"Follow it for me, and tell me if it's plugged securely into
- K! k/ X- ^, d) z |' \( I2 W2 y8 K( k: w
theback of your computer."
q# e5 N* V3 ~9 c* X
) r( c8 ?8 |* Q) n再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ b, ]. B7 X( Z2 [
6 L4 M1 c- c8 B, b+ v/ a
"I can't reach." " f/ ^7 t, b& t. D7 L# N# g: B& R
" Y2 p; m) x# z8 l- L! s0 X' Y2 a/ s
我搆不到。
$ p5 e( X7 m2 W: _4 x
* B5 {3 L- l, S. h, Q0 l"Uh huh. Well, can you see if it is?" % `3 Q( L# H6 o& j: o7 g( f0 \2 _; r
3 O# w; ?2 }- e" c6 O嗯，那麼，你看得到嗎？ 9 S& v4 N- h& f5 W
; M& D( [% T. O
"No."
5 O5 U7 g; H" C& z5 L9 W3 P* k" F7 _. U5 {! Z8 X1 J
看不到。 1 |* j) S( M! w, q2 O
! Z5 n& J7 m! C9 f( J"Even if you maybe put your knee on something and lean way over?" + Z" |0 x- r, G. u; i9 A1 R4 q5 {
% ^- \5 H! u" b& S4 \
那麼拿個東西墊高，爬過去看一下？
! O- v6 z9 y8 R. Z. d8 P D9 P* |/ v+ s, X* X
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 m, q% C; t6 C4 N
4 F* ?( i- k. W0 Q6 n& D s
喔，不是角度不好看不到，而是太暗了。
5 G' m3 d3 X6 L" A+ @8 X. C9 k+ Z2 a8 Y4 d8 B% y+ c
"Dark?"
* b" r1 ^1 F" w2 G- u/ z$ R4 L: G" B& `* s# r
太暗？ ) R$ [! H- t5 ^# R8 Q8 x
$ A& G$ Q+ n6 t! b7 T: i# ?
"Yes - the office light is off, and the only light I have is 2 Q) X s& L4 Z6 `
2 | d6 k) Q* R+ [- p: w" kcomingfrom the window."
6 b& ~0 H( ^* m2 [' P$ ^3 H9 Y F5 b
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
; z7 L2 z7 F9 k: J2 t- f8 d- [% T0 O% ^& d2 _8 @) b/ I" G
"Well, turn on the office light then."
$ e9 N5 Y9 G# D* E6 h9 x: t1 F0 u! V# a$ A5 D) N1 _
那麼把辨公室的電燈都打開啊。 x. \5 i" q3 f+ {
3 l0 O, a& ?3 y7 K$ M
"I can't." " a8 b, `8 s9 I' r* R5 A- G
0 W' \& P/ d/ I) \# L& M7 j0 }- h
沒辦法。
, M6 S c. q# _& Y$ A2 |) c0 ~- J7 E9 z" i; B7 _+ E i y
"No? Why not?" / ` h( k2 q4 Z4 D
0 z) t0 l' T5 j3 M: ]8 ^: ]0 h沒辨法？為什麼？
4 m% v' g3 S( B3 z+ T9 r/ @: ]1 n5 `/ Y- m
"Because there's a power outage." . i) d# ?$ `& K+ u* ~
( a; `! W& M- b
因為停電啊!
* M8 G% u2 `0 P; W7 o, J) y3 E( } e! n/ r! V+ {1 Y; {+ y- l
"A power...... A power outage? Aha! Okay, we've got it licked now.
6 C' M, J& n, ~( E' h) _) e9 d5 I v" I0 {4 e
Do you still have the boxes and manuals and packing stuff
8 x3 G; v- H9 ]8 J. _9 b
9 d1 i. `9 ~" D: j5 ~: tyourcomputer came in?" : w7 \7 T- z) ~4 L! d; i
) G) Q9 d2 M# q: ]* O; H0 f
停...停電？&#@!(& ，喔!OK，現在開始打包，
G7 {6 B3 S% z; \$ p$ R( f3 T5 P6 D% v H- q
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
# B- G: G: v! H8 f' ~
" T' F/ ~! H& Q. X, w4 w0 n# x- F"Well, yes, I keep them in the closet." ]# [* L4 a. D' K
4 {, V; h' w$ r" d# g嗯，是的，我已把它們收在櫃子裏。
3 y3 G8 a7 w' A% ^1 c# {; S- S4 f0 T' g4 C
"Good! Go get them, and unplug your system and pack it up justlike ) T7 ?/ }6 F- m% h1 R$ s9 o
8 E J/ v1 Z3 A0 x
it was when you got it. Then take it back to the store youbought it from." - U& t" x5 Y) j; g1 o, W9 C
* ^( x# K0 G, g7 Z6 m8 r- h+ E! ]
很好!去把它們拿出來，然後把電腦搬下來包裝好， , R& x" ?. E# h7 Z/ N) Q
/ `* y7 I/ a- D, x$ D: D1 \5 j
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
0 s: Z& H% H3 U7 u0 V0 c3 t8 k
7 C+ v$ ]2 c3 F! U$ p$ f. [6 g6 N"Really? Is it that bad?"
! k# d6 @3 D. Z, w% f
5 Y V+ w$ X" q& a9 h W# V$ l真的嗎？是它壞掉了嗎？
: f; u$ L5 m" S; l# R1 ?
& q/ P6 P9 g5 U1 e* o' w"Yes, I'm afraid it is." * O" k$ M# ~8 M! c7 s A$ x0 h
. `$ Y% h$ e9 E, r7 c6 Y+ J是的，恐怕是這樣了的。
8 M+ E: o* X1 }9 G& x7 x" [% \2 k7 [! q1 j
"Well, all right then, I suppose. What do I tell them?" - Y/ x1 \& y1 `( p
1 k% c; r) I/ S0 J7 |2 `+ h- I
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
: [1 X; ]# }8 Z, [: C! C- _! v' E! q1 l4 F
"Tell them you're too stupid to own a computer." * y3 G' r* m9 u; k
7 p- ^1 _* c- }+ B. G就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
