Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
; l9 e3 E$ V* k
& T W8 b. ~( l"Ridge Hall computer assistant; may I help you?"
0 M* I0 C8 I, M- j8 y
' O9 n( J8 F4 Y# a6 r1 i5 nRidge Hall 電腦公司你好!我可以為您服務嗎? 8 u9 S5 S) f7 l1 L- n- X
! r$ B. `3 ]: r+ ]( a" T2 o: K2 f"Yes, well, I'm having trouble with WordPerfect."
! A6 L# Q# Q Q) n
( d6 ~0 Z9 `7 n5 j; C7 r: r. q是的，我有WordPerfect的問題。
7 v+ @; o+ f5 M3 z# c# K$ j
9 @" G3 k) ~/ B g* } A8 v"What sort of trouble?"
4 F4 s% I# i: e" t- G6 n
' \. s7 }! S3 X/ Y" Z您有什麼問題呢 ? 2 L6 S: q7 K7 q
1 E! F: V! p7 ~"Well, I was just typing along, and all of a sudden the words wentaway." 3 U( @2 d& f3 H6 Y+ m# t3 G
! t G8 Q) o0 w. S; ]0 G
我剛剛自已在打字的時候，突然間所有的字都不見了。
# c2 e C" `& `3 k4 D# `( @) K: N4 H0 I# h+ y' c
"Went away?"都不見了。
! y" {& I& Q1 N# s
4 `! H5 k1 W4 d3 i* \% d7 K3 ?"They disappeared."
- `0 _3 q$ x8 Y: E1 _+ i
5 Q4 W7 L' ^7 d* C# B! \它們都不見了。
" v8 @: P' [$ q6 P+ i) n x! q
2 Y( W$ o% E' i: u" E- W/ _"Hmm. So what does your screen look like now?"
3 N/ B+ |9 M; v" i! X$ H, E& e% M9 q& I, @
嗯，現在你的螢幕看到什麼東西？ 0 g. k) ~- O3 j
3 s% I( t k) \: z% H1 Z"Nothing."
; m0 v- F: {9 i2 n2 X
0 F# c' E- O# O2 V% A沒有任何東西。 - L/ r/ g2 ]1 \: h9 ?9 j
( x; T J! h4 a. m/ S
"Nothing?"
1 ]' c' g j) v3 A& s" m! o' ?, W4 f& m. Z5 q! X& d- g- S
沒有任何東西？
$ J5 z% N4 i6 a
1 {' ~3 q3 M6 d$ t"It's blank; it won't accept anything when I type."
8 {: e1 u( u( [0 o( w' t% ?8 Q% D$ I
螢幕是全黑的，我打的字它都沒反應。 & x2 }( `* M" n/ T& i4 z; x' H
8 H3 E/ X* J0 q+ D& }& \"Are you still in WordPerfect, or did you get out?" ; }. x" J' X7 ] f% ^; F
* S, b, L2 t$ @/ w- Q9 w
您是否還在操作WordPerfect，還是以經離開了。
8 ~% F7 z$ K. n3 O! G& k: D8 x/ T/ z) I5 ~7 }
"How do I tell?"
/ L3 _9 @. C. u Y1 U6 U/ o3 F3 n: p x9 t
我要怎麼說明呢？
) X& {: t& ~2 r3 P, ]6 Y
) h1 H/ y& L' C: R"Can you see the C: prompt on the screen?"
) Z. }( x( R$ G' g8 \" }" K9 b
你可以在螢幕上看到 C: 的提示符號嗎？
?+ f; s2 ^ q+ |& n( ^1 ?& _ I8 @* _# ]& D
"What's a sea-prompt?" ' I* _: Z$ A0 }" g. P- B9 m
5 P' o% {: h$ ]2 q% F q7 |1 b3 X
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 A. ?7 ^) T+ @& E
* e% P* Z) D. u# V: o"Never mind. Can you move the cursor around on the screen?"
- Z y" O/ n Q8 j$ d
! K+ v/ S2 g# X- O" c; M! L不管它了，你可以看到游標在螢幕上嗎？ 3 A, O [0 W/ Z$ i2 q* L/ @
0 ?1 m- m- ?/ H- }2 z* v
"There isn't any cursor; I told you, it won't accept anything Itype."
; ^0 @2 ^' G. X0 D; w/ E! q: r5 D8 ^$ Z- } Y8 q
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
- f' f& }+ p9 j/ M J% L; J
7 a: Z( q& G$ d( m P+ i9 y"Does your monitor have a power indicator?"
0 L C3 V/ Z. E' O+ `) h8 v S4 q! {7 o( s; p# X
顯示器上的電源指示燈有沒有亮？ % g- U8 Y# {. p$ ~, K
4 c: W" S* U0 V
"What's a monitor?" ; w! |/ S, k3 d
b; {7 v& z1 _$ H% T
什麼是顯示器？ ! _- v" X- s% S% N K) @/ v
+ a% ^1 r- J7 H; p* `4 n"It's the thing with the screen on it that looks like a TV.
* |. r# B6 o% Q" e
8 b" b+ P) r) m& S) I6 |% g9 z) DDoes ithave a little light that tells you when it's on?" : t; e# u' }/ F/ v, w" q
6 g: h. h4 M; x4 Q3 Q% P% a就是那個看起像電視的螢幕， 0 D; E9 C# o& x9 C/ T0 H& a
8 |& n# e& ?( A+ r有沒有一個小光點告訴你它是開著的？
4 D3 S4 Z8 S. ~; W% X$ {3 q5 _4 x4 F
I don't know." 3 v8 j) ~ f/ C! q4 N! w: c' g% s
. i' N' k! L% I5 o6 a( u& ~; F, s我不懂耶。 9 [9 R& l: P2 x1 L! n4 q9 I
' P. X6 S$ d1 D8 D8 v/ }( p1 P"Well, then look on the back of the monitor and find where
. B& e) c' E3 H" A# w
" p4 K' s `! \6 U6 }the powercord goes into it. Can you see that?" I. W) A) t( x+ ~
. f! E5 h0 N9 r* O+ i2 C那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * ?; a: M: r) {1 [/ Q4 ?
! C5 U) z p! t1 G"....Yes, I think so." r5 g/ U$ X% l3 ~: G( e
* U ]/ x( x/ J! s( p+ W8 a' f
是，我想我看到了。 % n' Y* P3 r! Q
. V9 A) `0 Y5 r7 S"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
6 X W D. b9 D. q& S( a+ z2 o9 Y1 l' a: m9 m; }. {! G; G
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
: ]. B: H p# \+ ]7 \2 }) @
$ d3 |! I$ ~9 f"....Yes, it is." 9 W, ~4 H: r$ c. ]$ D% n
2 E6 h% P) T0 h: |5 ] {" ]1 G8 i; @有啊! . q# l0 o5 U: I8 ~- Y3 R+ E% x
" S' C) k8 w6 o9 m4 ^( d) D"When you were behind the monitor, did you notice that there were ( C3 k! V7 f! d
5 I) Z2 |0 k& m4 R
two cables plugged into the back of it, not just one?" : g% V1 q! h: z" E5 }, @' ^
8 @* ~# G/ \. x c2 \你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
2 ^+ R" t3 k. J+ e! g% v$ I3 Y
8 I* v8 ]. J- J* J5 P"No." 9 w7 q3 Z: N" ~* b. Q( q
. P+ Z1 j5 X' m/ {, f/ e, y& \. {沒有。
9 G# w/ [" F4 ^2 N- c; r5 ^4 d) e0 S. q
"Well, there are. I need you to look back there again and find
. d8 m: A6 @1 \ T' \
& c" _8 {6 I8 J* u6 A9 c5 Jtheother cable."
* ?6 ]; T; D2 \* ?8 d5 ]" n
; X! d/ ^5 _( G就是了，我要你再到顯示器後面去找另一條電線。
; r7 T" J% \# V) U
3 i" B8 |8 [ c0 { g5 c i& G8 S5 j"....Okay, here it is." $ p, q* U* y3 o8 R2 H
" @" m T6 c4 K% M3 ]
OK，找到了。 3 c& |* `, H+ O
$ h1 |3 r# F# P! s8 w1 V"Follow it for me, and tell me if it's plugged securely into 0 H: Y9 l0 E9 h- H; n5 T
' H* `$ L: n! U6 a Dtheback of your computer." $ z0 Z8 u u9 _9 {; R7 H/ Y
3 \8 b' t. f2 g2 `# [+ ]' {: _
再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; W' @1 a9 e# ~! w" u
& ~1 P# c& k- D0 q2 c
"I can't reach." % o% R) X7 b* h) N
) y6 c) i7 G0 E5 q$ K4 q" }我搆不到。
, b. h; [2 f. l$ Q
, S5 Z, p1 k& d4 F" B"Uh huh. Well, can you see if it is?" 0 Y) X: q% h7 R
+ i# r& S# u w; s& K1 u+ n9 }
嗯，那麼，你看得到嗎？ % n7 ]6 f% G& a& T
( P+ ]: B( P0 ]1 P/ H"No."
, Q# X7 L# d0 E0 B3 G
" u( Z2 m; r+ I6 K; f看不到。
; `9 c+ H0 o& r" H
. ?# F6 A' W1 v"Even if you maybe put your knee on something and lean way over?" / m# u8 `% Q0 z5 e! s
- J! K. @9 I& T那麼拿個東西墊高，爬過去看一下？
, e! ]! l3 x5 ? N3 U0 z# t/ A3 b& `+ S. [
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
0 }7 ], H9 o1 Z: x5 A+ W4 w
% g( U& K5 |; g2 H5 X喔，不是角度不好看不到，而是太暗了。 % C: v6 w5 M$ G+ g& x
( W, C% k* N, v# p3 D, Q- g: e( _"Dark?" $ O. z! f# q, {3 ~
, |! a- p" X. V; C
太暗？
h4 s7 _4 z8 @3 `: j- W' q8 T$ f4 L
"Yes - the office light is off, and the only light I have is
" \9 f, ^, Y$ }( f- [: [ y) D) H( i+ J8 [! z3 S9 d
comingfrom the window." 8 ]. |6 |. }# c( ]' u
5 f3 ~9 i* ]$ K4 A. R- G; O8 U! g6 }
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 r. a0 \# k/ w# {( z, r; m) j
# W4 I6 Q, f; W1 P4 \. b' A"Well, turn on the office light then." `: z( T7 C. D1 w. J
6 l& @+ c2 m% `那麼把辨公室的電燈都打開啊。 ; G9 P- Y$ Y8 y! e4 `. ]' z7 p
2 @+ m& \& q. `" a' f# s0 s
"I can't." 1 c U. m# d3 n% p' I/ `& |
- J/ [1 s- q. w9 K! e
沒辦法。
+ i; q! I+ Q7 P0 R2 m4 Q
8 N1 K5 i& k, a: _"No? Why not?" W2 w2 c* g" W) ` ~
" O! N& C7 _1 l, ~1 K/ X2 M沒辨法？為什麼？ 5 g; z) f" F) Q% v4 W: `+ @6 f9 W
7 a- v/ v0 g" a! Z @5 b: ]. u
"Because there's a power outage."
) G a1 S B1 m1 h9 G
5 ?1 {3 K, }+ x9 B8 j, S因為停電啊! $ Q: K* Q$ o* f- @: H( E0 k* j
' W9 x, R$ @+ z* t" ~) O7 i8 S"A power...... A power outage? Aha! Okay, we've got it licked now.
R; x+ }2 U* O5 ?7 e3 }
6 Y3 P6 { U a' K0 \0 U$ yDo you still have the boxes and manuals and packing stuff 6 U- l4 R' ~7 a* X
3 Z4 W5 n1 S- G
yourcomputer came in?"
& R' k/ s& {" W" S! n
2 \- p1 l: T; r! u停...停電？&#@!(& ，喔!OK，現在開始打包，
7 A* M% l& w3 h8 f- L
6 K# f, x6 g* q* T' L4 D電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 S: X* r" R7 a2 c9 u4 h2 F
0 C% ]; j8 Q, \% h' ?
"Well, yes, I keep them in the closet." % m3 @) o, w p8 s6 @
- o( e' @3 |) g3 n
嗯，是的，我已把它們收在櫃子裏。 - ~/ O& w9 X9 L( H2 x
& o. C) G. ?3 P& D U! n( c
"Good! Go get them, and unplug your system and pack it up justlike
$ m% A$ _# q9 D5 R
. _# Y9 F5 x- V0 Bit was when you got it. Then take it back to the store youbought it from." 9 q& I' i: X3 v
2 R% U2 C, m+ U5 x3 x0 ^很好!去把它們拿出來，然後把電腦搬下來包裝好， - V3 j( \8 |$ g5 ^' R
, g- M4 T4 { X. @9 U就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , \6 D- `" ^$ ~) m- T; o
$ J% y8 O; u% o, k4 ]"Really? Is it that bad?" + C- {, M" q' O1 r% E6 B
' X% d! b; }& O0 f# E& p; @5 f% i
真的嗎？是它壞掉了嗎？ 6 j- V; u0 M, y) Z1 e. H/ v
' W' o7 I* e, S+ }
"Yes, I'm afraid it is." # S/ F. H! b/ V0 N8 H: B [! m
& q( P) Z! m) D
是的，恐怕是這樣了的。 9 \/ p; N$ M" @; C" @: _( ~/ k
9 a0 Z8 q2 s2 s"Well, all right then, I suppose. What do I tell them?"
4 Q8 k2 g" g5 H f4 j
) k4 u& j1 @; Y" Y+ Y/ C喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
d0 y- ]' W+ S9 V2 d( L* o( {5 X! i* ~# X4 @: i( N
"Tell them you're too stupid to own a computer." - ~, S9 {% {, t+ ^# i F( t
, {! [, C( s3 y( M7 K, y
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
