Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : O" m2 ?% |! T, x. X5 d
, L! |" F/ C% w. B! u$ C+ h, |"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? & O) s0 L5 O! i) E J
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"Yes, well, I'm having trouble with WordPerfect." 2 O7 @6 w T6 J' [& t9 t M
; V: P% X9 |5 C是的，我有WordPerfect的問題。 5 a0 X+ p9 A7 k
6 l+ {- |+ w, K" p* q" T"What sort of trouble?"
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) t' X4 H- P( |8 w/ v+ C7 q+ q您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." $ M* v7 k" j# v% s+ n" ?3 c
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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7 t# P' A* x# {4 q"Went away?"都不見了。
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"They disappeared." * |8 w0 ?) u8 n5 B2 t0 P& J
& R# q: y Y+ ^2 E# n8 S它們都不見了。
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# f0 T! w2 E. [/ u6 h" g( L"Hmm. So what does your screen look like now?"
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; N q. D/ c0 Q嗯，現在你的螢幕看到什麼東西？ ' `7 Z* S4 _% |
, C7 D8 e, O: Y9 `"Nothing." ( ~% |; v: [7 ^$ J
8 I$ `" I+ z# E6 w沒有任何東西。
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) S0 ~$ S X4 n/ p8 _* U"Nothing?" ( J8 e- r) m. a# {
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沒有任何東西？
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3 g" K' ~% {4 {, Y @+ f"It's blank; it won't accept anything when I type."
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4 C) X5 b- D; v2 e9 i% u" a螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" - I) ^3 q0 B' S( c. j, L' E
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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! `: A7 {# R; }# B. h; [2 L我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" . F/ i1 F/ |* l1 A3 r3 }
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你可以在螢幕上看到 C: 的提示符號嗎？ & X/ `4 }, C9 V- R# x
0 o/ p" u' P1 Q+ ]"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + q5 x8 m% O R) G& k
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"Never mind. Can you move the cursor around on the screen?" ( J9 @& f- O' a
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不管它了，你可以看到游標在螢幕上嗎？ 7 x; e9 G+ r! e7 h0 W+ @# B
, G7 A4 S! X2 h& n& r"There isn't any cursor; I told you, it won't accept anything Itype." 0 M. Z, S2 G9 ]' H& [" c" e
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; `+ q: i- Y- u1 w+ ` v
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 1 W) X0 ?. i) x f) l( u
- m. ?5 @: }& j"What's a monitor?" / j, r+ v4 Y5 v3 g6 a
1 O$ u5 X3 L# ]* e, ~% R什麼是顯示器？ - K. b: N6 m# d' d
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"It's the thing with the screen on it that looks like a TV. / v3 k/ J7 w1 \9 j. f
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Does ithave a little light that tells you when it's on?" 8 j- S: j* A% i z$ i8 O
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ : x9 R; E8 r2 h/ Y# U
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I don't know." : f( r/ r! x4 C4 E5 b
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我不懂耶。 * ~5 t' a7 l, O; T( q( I( C
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"Well, then look on the back of the monitor and find where 8 G0 x, U y; D! P$ X# a: }9 p6 V
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the powercord goes into it. Can you see that?" . ^6 k# F0 c5 G
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 ~7 @9 u* p4 r, F$ S5 Y
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." , @& c9 `- }% c0 }, X3 N+ M2 i
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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: d3 A& p1 {1 {, I! F3 p$ a"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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7 m1 e- r* N6 ]4 }two cables plugged into the back of it, not just one?" u( G3 l5 g, `' d# j! u
& f; t) G8 I& _9 L你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; n0 O" \! N3 S2 F
~3 v) @8 ]) P; v( g"No." i0 D$ X2 g' g
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沒有。
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# x( U' h7 ~( A* A( n8 x"Well, there are. I need you to look back there again and find 2 g+ A v. R* @9 X5 b% c& }8 y/ }
6 z% D* z. Y! _! k: {2 Ytheother cable."
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, M. ?# n% h) ]# V就是了，我要你再到顯示器後面去找另一條電線。 ! q3 x4 q* U; J- v1 l+ v
3 w# N. `( C- W* |" _4 \"....Okay, here it is."
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6 t4 R1 E% E5 o# n. j$ D: a& o) h, u7 ]OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ' u' H3 f$ O$ m8 p
0 K, K! U4 J9 W( Q7 v0 ^; Vtheback of your computer."
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6 K2 x3 K& D& ^9 O再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 [! `( i2 J0 w2 M0 I' @7 T2 h
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"I can't reach."
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我搆不到。 ! A; M) W9 G. F. ]) g
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"Uh huh. Well, can you see if it is?"
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/ s( x! v2 v3 @1 A3 U+ p% _嗯，那麼，你看得到嗎？ 7 z: E9 \# `5 n" d
0 q$ `3 K6 p7 C3 A6 s6 P"No."
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* V3 p" `9 X2 x, I+ N; c! T/ A看不到。 6 v# y: \8 L! }6 R0 M5 K3 K* h
& M5 j; M# |! o) N1 R9 F6 K+ {"Even if you maybe put your knee on something and lean way over?"
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+ R$ Q! G' j2 Y那麼拿個東西墊高，爬過去看一下？ * O/ C. B2 [. c) Z( C5 l% e: S
# S& @) x4 M( M5 H8 _5 X% J"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: U! Q `% y8 s" G0 C喔，不是角度不好看不到，而是太暗了。
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"Dark?" ' i- [& C. w8 W. K
2 [8 C1 r9 v8 b/ G$ c太暗？
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. m5 ?, ]' g3 j2 Q/ v4 i- C b"Yes - the office light is off, and the only light I have is ! Z- s9 S7 H. @/ ^
- N$ ~2 t4 l6 U) Q: S, Icomingfrom the window." ( x" ], k1 X$ N0 z p/ M+ Z! ^
1 G' m0 b) w; j) |; T4 J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 x1 {2 o8 Y @; q& s* O
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"Well, turn on the office light then."
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D1 X. _# z4 l/ n那麼把辨公室的電燈都打開啊。
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"I can't." * w+ K3 T8 {& j2 y, T
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沒辦法。
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; m8 o: _; Y0 F/ B, O6 v# T& I"No? Why not?"
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沒辨法？為什麼？ , _" P, H9 c8 u* {6 p! u3 j. M8 n
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"Because there's a power outage." & N& j! h' ?" p/ f% [
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因為停電啊! 0 b' `' b+ g% f) \" ?1 {: P
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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, @0 [( j4 Q5 r: Y+ qDo you still have the boxes and manuals and packing stuff 1 L: K* x# I' T6 D
( a/ B4 t3 G3 i8 p1 |# b' xyourcomputer came in?" , M( I7 x: W3 Q! q8 T
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停...停電？&#@!(& ，喔!OK，現在開始打包， ! C' ? B5 E, r
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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4 }3 I+ z; b; M, g I7 X"Well, yes, I keep them in the closet."
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+ a# a. }( T5 T, j; ~1 [7 [嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 8 O4 g0 Z( ^& Y" F# @$ L" N, |
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it was when you got it. Then take it back to the store youbought it from." : F. Q- O& {& q, ~( l& o( w- ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" . }9 @; w6 ]9 H: _9 F4 @
, t2 F2 q5 B2 W真的嗎？是它壞掉了嗎？
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* n" s2 J$ ^- T5 e"Yes, I'm afraid it is." 9 v% z% p+ P# X6 B% H3 N$ S
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" / h, W4 q: f; ~: h; z. }: @6 ?
3 K( @( T% q3 Q+ b喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 0 `. |+ w. [7 a
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"Tell them you're too stupid to own a computer." $ c1 x5 F( K3 L+ t- k
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
