Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ; c! E, J$ E% Z" ^
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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& C$ G6 \+ u3 k. }: Q8 G是的，我有WordPerfect的問題。 1 H. g/ L. b. q
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"What sort of trouble?"
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L4 W1 R9 d6 n" A% i4 I r4 Q您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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; @6 ^( a) U/ a9 w) @6 y& d% H我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." : A# X; m0 i8 z9 }& n. s
1 v2 d: x! K" N9 Z3 O3 s它們都不見了。 # h' w2 H9 S( T7 a: \
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"Hmm. So what does your screen look like now?"
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; B4 D0 ]5 V7 p) R$ ]; y$ S嗯，現在你的螢幕看到什麼東西？ & `" n7 v4 a4 x" y! @- Y
, O1 Q& ]6 M7 O9 @6 D"Nothing."
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沒有任何東西。 [ C! }& r+ k+ f8 `, B1 n0 Z
7 l; Z& s- @2 u& y6 j5 |8 g"Nothing?" 4 Y7 G/ N% ~' ~
5 I& s) A' A2 ~: ~2 p沒有任何東西？
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X9 A6 H) j6 { U1 G"It's blank; it won't accept anything when I type." ( N8 r3 S( Z$ v3 L$ [. v
0 ]: d( {$ a* M0 {螢幕是全黑的，我打的字它都沒反應。 / M0 k4 f# ^2 }7 ?& W+ ?' \
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"Are you still in WordPerfect, or did you get out?" & b- I ]5 a+ u. j* Z7 n V( u0 d
; \# N& w' n$ B* g2 C您是否還在操作WordPerfect，還是以經離開了。 # j$ u0 ~, X) L0 j- a( W) V# N! [
6 O- Q* U, Q3 v; Y2 {"How do I tell?" 6 p% L# Y3 S) H" |
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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1 W; v+ O, Q* D8 H3 C1 P! T你可以在螢幕上看到 C: 的提示符號嗎？ 3 Z2 A Y P8 E( o. ]5 i
. g) L- R! E: s5 G. ~) u- {1 U"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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0 s- z& I4 @- W j不管它了，你可以看到游標在螢幕上嗎？ # q# O: C; l! b# H, P
" J# ?1 x* z) m* W$ ]0 H Q"There isn't any cursor; I told you, it won't accept anything Itype."
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2 S; L5 U0 {9 U, M/ g0 [& w) |螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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; E9 _. y( L9 p"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 9 l* v! N* E. ]5 t# O' }) h
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"What's a monitor?"
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什麼是顯示器？ 5 e/ l& E& {6 L6 z% c$ A7 u1 x
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 2 N1 C1 x+ W0 x3 d4 A) I7 E9 e- C7 w
- t: g! W, c& \. P$ ^我不懂耶。
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8 U3 y: }+ {( x7 K4 f0 o"Well, then look on the back of the monitor and find where
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) ~( {6 M" f! z; C7 i8 Dthe powercord goes into it. Can you see that?" 7 I. Z5 i# J7 f" \; E
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 B* u0 A7 A6 M8 K, }"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! K1 L! C) r: u3 } t- P; s
5 n! }+ g p7 |+ S7 [' b太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 b2 }# m+ R$ K3 t! Q
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"....Yes, it is." ; P! o$ @ m: l2 b" L
6 K. W1 U3 J' ^6 N8 c有啊!
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( R+ s8 F5 x/ f" s; _"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" * u4 T: ]: G/ K) M& X
) U. E; B) m y5 V( P5 Q+ m你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ; ~( c. u) H/ v
# u) `9 C% \$ a沒有。
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7 c9 a) E+ o0 S) ~, p2 ~+ n' ~7 h"Well, there are. I need you to look back there again and find
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theother cable." 8 y/ }, t$ K, P5 W) F
$ H5 P5 y3 ^1 Q" n+ ?5 @$ U7 e就是了，我要你再到顯示器後面去找另一條電線。 , x( p" S2 ], k% J- K" U
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ! `' u C/ v9 X, o- c) N7 I# _
4 [5 [ _- _3 _* Atheback of your computer." " K& u0 X$ H% ~6 v
% t$ g) P ?+ j% Z' `# J1 {再替我找下去，告訴我它有沒有確實插好在電腦後面。 - d( A' E; h) B+ w, V5 q( J0 U
d& ~- h$ E! R"I can't reach."
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我搆不到。 ' _2 y: q; q; \) `4 j
" Z/ g" W& n: Q# B4 C% [, L$ d"Uh huh. Well, can you see if it is?" ! Q" c7 n/ _7 C* Z3 i1 [
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嗯，那麼，你看得到嗎？
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"No." 6 i& k( t# g6 n5 T
) }" _6 t# C! |8 h$ G o看不到。
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"Even if you maybe put your knee on something and lean way over?" 3 x8 O R' o3 s- V
7 r+ h( W+ }: q: ^0 J$ T! O那麼拿個東西墊高，爬過去看一下？ 0 J3 s. C; W& i7 C+ T( P+ O
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! z* M! v/ z$ a- G6 X
- |% }1 z1 V5 t) G喔，不是角度不好看不到，而是太暗了。
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6 s& ~0 F! ]* f& N& z6 a% w: H9 ^"Dark?"
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太暗？
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) ]& g* g! ]: X& X ]"Yes - the office light is off, and the only light I have is + V5 w$ ^6 \* g$ o
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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$ g8 t6 ] M1 Y" [% g"Well, turn on the office light then." s8 l3 u) t6 [3 E2 l
! F2 Q& |* b1 ?( @6 e- ]" p) m那麼把辨公室的電燈都打開啊。 & U4 d& E$ G8 g
& q+ b5 r# J6 A0 x8 y% v+ P+ ^+ ^"I can't."
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沒辦法。 . g+ S" s: E! _& F3 B; a* W% @* c" [
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"No? Why not?" . o" x. \! y# ~. ]/ x# L# @
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沒辨法？為什麼？
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/ a( c# v# k" b4 T( k5 c"Because there's a power outage."
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因為停電啊! 7 n6 A2 D R# S8 O C, K
m, T- q$ N/ U5 A2 I" B# _"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 4 [" k* y5 N0 m$ X4 L3 g4 X: R
# C! y5 M2 B! m. |3 Qyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 2 `$ U- Z2 x! h( p+ _* c
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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+ I7 S( s0 @" F# P" C"Well, yes, I keep them in the closet." # f6 u8 ~( k6 r' m" v7 _$ l1 v
2 |, Y1 L% e r' \& p6 E: A嗯，是的，我已把它們收在櫃子裏。 . H; N1 i6 v) p. i9 L
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"Good! Go get them, and unplug your system and pack it up justlike 6 [2 E0 K+ G0 p5 E: Q2 @# g4 I
9 r$ G. ?. m" O- R* r7 Qit was when you got it. Then take it back to the store youbought it from." " b* h, h& }* F- y8 k2 a# X& l
3 s _5 W9 I, e+ B很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" G& X( Z( F7 S% \# `# F就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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1 B7 D) x2 ]8 R: d/ v"Really? Is it that bad?"
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7 T# n U6 ]% Y7 K6 X真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." & w8 G% x) w' X, K# Q
2 z, v0 [' ~) D9 L0 H( g- d是的，恐怕是這樣了的。 & @6 N* d) L) m1 U9 r: X
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"Well, all right then, I suppose. What do I tell them?" % F* s; R) Z) W
! E" {: ] y6 ?3 \喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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7 J) w7 H! v v1 A6 X"Tell them you're too stupid to own a computer." # y! L+ g7 X* y# D- U* e4 v4 |: Z8 O
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
