Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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- e; K" I/ [4 y S( b. T( S: j"Ridge Hall computer assistant; may I help you?"
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( I' u+ r2 w; r q6 h: RRidge Hall 電腦公司你好!我可以為您服務嗎? ( C( [! m2 J% m. a
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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0 S* B8 }0 M- \3 [6 p, E! \"What sort of trouble?" ; j4 h9 K# g. f2 M! I+ l
" M: O% T8 \$ u3 Z: L9 ]5 T( w您有什麼問題呢 ? & r9 W) A M0 Z; L
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"Well, I was just typing along, and all of a sudden the words wentaway." / q& n, e6 x& s$ E* G) W3 N' G
# \- h. h" B* y我剛剛自已在打字的時候，突然間所有的字都不見了。
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* a: ]& a5 S/ E3 ?"Went away?"都不見了。 . y8 K& t; m a. X5 v
' c4 q+ X& F2 n% z+ m$ p/ R"They disappeared."
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& h8 R' G6 L# z7 Y, ?2 q' Y. q它們都不見了。 : v( P& x7 P& g0 i3 L
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"Hmm. So what does your screen look like now?" ! t# D: o. d; e# u2 F
3 U! I6 O! e4 @嗯，現在你的螢幕看到什麼東西？ + r$ s* C2 y6 O& ^" \+ F- |
; o# H$ U$ R3 D; q1 k* Z% l"Nothing."
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沒有任何東西。
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1 w4 e6 X3 F. z6 G3 M"Nothing?"
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f5 u |- i% w! m* H) V: S沒有任何東西？ 2 t) d/ i* @8 Z% `% `
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"It's blank; it won't accept anything when I type." ) ~( V, N" c N7 [$ n% q- }/ x
7 {4 }) g" V# g" f1 e8 N螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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( R0 l4 R1 L5 i" U, Q$ Q您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" - l2 |; p2 u* H: D, z
6 {4 K: K# [1 B* a. A我要怎麼說明呢？ + y1 e0 A/ `6 R9 s! B
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"Can you see the C: prompt on the screen?"
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9 Z! L; k: D, ], y1 p) p0 D- a你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 5 _# X% q- P, G5 K; n
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 i# q) @/ o5 m
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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/ Q9 n/ f! [* S7 D' s, i+ ^' N2 M3 ?, K"There isn't any cursor; I told you, it won't accept anything Itype." ; Y- g% v1 o2 @+ [, O* h
8 V- _" s4 H: D7 A/ d- L螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 0 V- x. {$ e/ H' x3 A( U
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顯示器上的電源指示燈有沒有亮？ % \9 _2 P5 `1 k1 R8 D
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"What's a monitor?"
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什麼是顯示器？ $ P( g1 c9 F: `6 x; F. S3 W2 p
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"It's the thing with the screen on it that looks like a TV. 3 a6 K! ^$ O, G, ]! Y( v
8 A0 l) s @7 o) @& w; Q8 WDoes ithave a little light that tells you when it's on?"
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( \4 M& E: A) o8 \就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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+ T6 F& H/ p( Y+ @6 k7 ]. ]' {8 J+ AI don't know."
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- L/ f6 J, w4 ]- R我不懂耶。
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"Well, then look on the back of the monitor and find where
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# g* u- x# q6 @2 {the powercord goes into it. Can you see that?"
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4 h6 z- [' g, o4 P那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , T" h' M4 }1 c
8 q: e/ O3 l8 H" H"....Yes, I think so."
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: Y1 n3 o0 |' y7 J2 X1 G是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ! |! Z' F/ D3 P& o
% o0 E6 x5 G& U1 [7 s有啊! ; l6 W3 b) O- e3 N* k
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"When you were behind the monitor, did you notice that there were
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4 m3 ~8 I! H% Rtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 q- k, [ Z$ a
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"No." 7 P; U2 `' S2 S+ c+ d7 p- p
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沒有。
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) {) P6 Z+ c/ N' d$ b* Q"Well, there are. I need you to look back there again and find 1 q; G5 g& A6 F7 v- j" @/ S
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theother cable."
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3 `% W4 S2 S* l. d就是了，我要你再到顯示器後面去找另一條電線。 ) _- G, v$ P( T0 y# p
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"....Okay, here it is." / E/ I; ~" s! l; ]
8 I; C7 W/ b! L ^1 |. y; COK，找到了。 / T2 H5 i7 C! o+ d# C
4 A/ I8 Q( ]0 ["Follow it for me, and tell me if it's plugged securely into 7 q+ C& I' U' m/ v: n4 c
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theback of your computer." - k7 g& f8 _4 w1 g v2 ]/ T
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ c$ ~6 |; A V, }5 ]
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"I can't reach." & A) {$ F7 B# n1 H; G
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我搆不到。
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8 h9 O# ^& t- \, Q! F4 O"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 y0 P" `0 S3 ^( A+ f
1 u3 M5 \0 j, P1 |' H: T: q6 F"No."
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2 O7 D, |# v5 {看不到。
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+ W' P: f, j9 r2 a1 H5 _"Even if you maybe put your knee on something and lean way over?" - Q% P$ O4 V# _( d
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那麼拿個東西墊高，爬過去看一下？ ( J8 r/ R( V, I8 N
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* b) J, h1 \) y7 j喔，不是角度不好看不到，而是太暗了。 0 i: [3 f6 Z# ^8 d
5 x d5 [1 T0 q8 [+ e8 l3 S0 M, X/ s"Dark?"
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太暗？
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* S. {( p G( f# Q"Yes - the office light is off, and the only light I have is ! V0 X( G) y9 M) @7 {' M
* C; x* X- m5 p8 mcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 W& h1 t/ z" m/ ^4 C"Well, turn on the office light then." ; ]. V6 o. j; n3 K* l+ z" a
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那麼把辨公室的電燈都打開啊。 ! Y. M) D9 P2 c" k
7 w9 m8 F6 C- H"I can't."
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1 L& ~5 x; e" `3 h0 Q2 q沒辦法。
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( O8 P& ?* j& d9 }8 F"No? Why not?"
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( D R/ ?- f2 y* \2 W7 ~/ @沒辨法？為什麼？ $ \8 k4 ]& x! K3 {
% U" b6 ]2 a- x5 s# f% n' D2 d"Because there's a power outage." 2 L( R; v# ~" g5 v# J; h
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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- U# v* h2 h; P" T! b. P5 x" |Do you still have the boxes and manuals and packing stuff 2 U' i5 b& o. t# f4 \ U
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yourcomputer came in?"
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, m& m+ ]9 U3 q3 l4 `* }7 d停...停電？&#@!(& ，喔!OK，現在開始打包， ( A o+ ~/ W/ P. z* h4 X& ^1 A
2 I7 {1 H3 @6 H1 H0 l. ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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" r6 L% e0 d3 s2 X"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 / W" w. R. e3 [5 t: h# O
9 k6 u+ e" \! v, \"Good! Go get them, and unplug your system and pack it up justlike % {8 i; T( F& V( _- a! o' T
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it was when you got it. Then take it back to the store youbought it from." 1 q* Q- @) M R& y0 {; s$ @, t
3 h Z$ X y' ^' N- ?* ]很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 C! [" o- G9 D$ \, A" Z+ a
& M3 n; W0 Z4 C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' I4 [8 \6 C0 i( t"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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8 g/ {* Q% A6 M1 N' t是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 0 I* @& z: o" n* H% p0 d, z
) ^9 T' J- N6 S& y% g# V就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
