Ridge Hall ¹q¸£¤½¥q
¤@Ó WordPerfect ¹q¸£¤½¥qû¤uªº¯u¹ê¹ï¸Ü
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? 5 ^8 I* r Z1 w
. c* T8 G( w" {) x. ?"Yes, well, I'm having trouble with WordPerfect."
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' E c% `; h: t, g# Q¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C 4 I; d3 ~6 p! h9 N4 A
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"What sort of trouble?" % u: r) G C" ` U( b2 u
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"Well, I was just typing along, and all of a sudden the words wentaway."
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"Went away?"³£¤£¨£¤F¡C
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B* A! H/ h0 _- m/ T"They disappeared."
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"Hmm. So what does your screen look like now?" $ K I9 k3 b# D0 v/ K
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H 2 O8 Q6 G0 G n: P# P0 t& }9 A9 E
4 C: I( v0 T- \9 N"Nothing." " ~ w% J' O* A4 w* g4 O r
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¨S¦³¥ô¦óªF¦è¡C
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* I0 c. D3 C/ p# }"Nothing?" / z A7 ]1 ?- X
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¨S¦³¥ô¦óªF¦è¡H
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! r& [' W- k# ^, v% s/ b"It's blank; it won't accept anything when I type." $ q: O4 I# I5 G6 n; Z
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; a0 j, b$ v( c h0 {"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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"How do I tell?" ; {. `3 c3 r% s: H4 q7 t! v
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§Ún«ç»ò»¡©ú©O¡H " n1 k/ s! ~+ ]
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"Can you see the C: prompt on the screen?" * x) f4 s: n& j
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H 0 p- J+ Y: {3 }6 M3 f4 P0 |; X2 w
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"What's a sea-prompt?" ' Q |5 T: x* s" e( }0 J
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) 8 @+ S; C D) ^/ ?. M" F
# I" ?, `& I& W"Never mind. Can you move the cursor around on the screen?" # m1 B5 A2 [- M/ K; U# @- g, s+ E
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H ( \ ?- b* U, E% c! Q* M! X
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"There isn't any cursor; I told you, it won't accept anything Itype." 8 D( M/ c2 U2 q& M4 ^) s$ L
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 6 C& N3 X6 }. r0 G
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"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H - e+ f% D) s7 w! A) `
# ~5 G5 O; a( ^' R8 Q"What's a monitor?" 8 y& ]1 U2 ^& P2 d0 W- I7 ^; ]
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"It's the thing with the screen on it that looks like a TV. ! U4 C8 O8 I, Y2 k
D/ d& r7 J- tDoes ithave a little light that tells you when it's on?"
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¦³¨S¦³¤@Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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I don't know." / T4 P8 V& `! l- f" K) B
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"Well, then look on the back of the monitor and find where 7 K+ o; }# d5 |" q: ~+ R
5 o8 @; |. k* l p3 q/ C1 Athe powercord goes into it. Can you see that?" : k. b6 y1 |7 I3 W9 I. ?
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H , [3 |9 S+ X* F5 C2 c* ~
1 h. q+ H6 k) D! t3 j"....Yes, I think so." ' f1 P) @# y- v" J9 B# {5 S' [5 R4 B4 _
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2 d1 h$ O! k x8 T1 N E% Q a"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " s, p: o) @4 x
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"....Yes, it is." 7 ]3 F P3 O2 ?) s7 M2 c; n% _
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; E' t9 D9 T4 h! B/ _"When you were behind the monitor, did you notice that there were
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7 I# V2 z( M4 J' jtwo cables plugged into the back of it, not just one?" 1 j! Y( h( o+ D& E) t7 H
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"No." 1 D/ X8 J3 L- \' U2 y! f K
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"Well, there are. I need you to look back there again and find 2 u3 q) `2 c2 U5 M6 m) e( v8 {9 V
; [ f+ f& R. N& K" ptheother cable."
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´N¬O¤F¡A§Ún§A¦A¨ìÅã¥Ü¾¹«á±¥h§ä¥t¤@±ø¹q½u¡C
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2 A1 ~9 }' e2 h' ^"....Okay, here it is." # \8 L& x' ]1 X: [) W
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"Follow it for me, and tell me if it's plugged securely into 6 O( b5 p* |! z6 C K2 O: q' V
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theback of your computer." ( k w; n$ U/ F& t% O
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"I can't reach." 1 F! [) r* ~' X3 {- ?" W p4 w
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§Ú·p¤£¨ì¡C
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"Uh huh. Well, can you see if it is?" 8 f: q) H! |' Y& ~3 g
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No." 3 V8 r& e5 P" p" U( g
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- }% x; @! B+ k4 Y"Even if you maybe put your knee on something and lean way over?"
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." # y4 f6 ] a; ]8 ~4 B9 K
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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"Dark?" # S: H B; C* U/ y f& T
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 7 ~$ d% g4 _5 o& Q9 ?* Q
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* v$ E# U# `* r: a5 m* K6 x. r Y"Well, turn on the office light then."
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* k; M( R, v0 i) i6 @, F/ S- b¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C + w0 V# }' _/ d' _. R7 y
: F! K- J. p! K6 n* b"I can't."
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1 w$ ^ C% Z3 ~/ W7 x/ N"No? Why not?"
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"Because there's a power outage."
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2 C- z! O: q3 E* a7 A+ A* V1 d"A power...... A power outage? Aha! Okay, we've got it licked now. k# V* [% F; l
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Do you still have the boxes and manuals and packing stuff
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. U6 h7 S& E+ N) O% o: Ayourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A & @0 D* t$ I6 c/ C4 t
% {# X3 e( b; `) `¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H 5 i4 E7 F. H( p/ U+ ?3 N
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"Well, yes, I keep them in the closet." ) s: m# u/ H$ Z# U
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¶â¡A¬Oªº¡A§Ú¤w§â¥¦Ì¦¬¦bÂd¤lùØ¡C
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"Good! Go get them, and unplug your system and pack it up justlike 7 o4 N0 B" n4 g# |" m9 k" j4 d5 G2 Y
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it was when you got it. Then take it back to the store youbought it from." ' z. U$ w$ F* Z6 i0 f
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«Ü¦n!¥h§â¥¦Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A " B1 U* L, I8 U& n. a# ?
# H( u3 T" z- }3 e/ r´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C $ z' Q. c* Q/ _: w6 \
+ V9 t) t: F* S+ c"Really? Is it that bad?" % X, W) f& U1 G: V* d
7 G9 Z9 c1 p8 l" D¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H
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4 i6 k% L6 K$ y$ p+ t/ d" g"Yes, I'm afraid it is."
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0 o. ?3 b+ i* V8 e& u9 B: |! @"Well, all right then, I suppose. What do I tell them?" 1 m/ p! D4 {% T- Z
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H 0 [% p* G# K/ Z" g' X
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"Tell them you're too stupid to own a computer."
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