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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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" t* \! Z* `' |) U"Ridge Hall computer assistant; may I help you?"
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$ N8 d, X; z. ~, y- VRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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, b4 g4 j; K0 p! [6 j/ q"Yes, well, I'm having trouble with WordPerfect." 0 K' ^3 e  D4 y: B( y- K: _

3 V  S% Q/ w. M, X; J& a¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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: @  W; E8 j8 c5 `"What sort of trouble?"
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±z¦³¤°»ò°ÝÃD©O ?
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9 \' m# v! t( c' L6 p/ m"Well, I was just typing along, and all of a sudden the words wentaway."
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 7 Q  W- i: F+ n/ g5 f% Z

2 |- P; C4 G1 t; U# ?# ["Went away?"³£¤£¨£¤F¡C
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7 r& P/ j2 k0 |( S& J1 S/ k"They disappeared."
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; l$ S0 m0 j' x, q"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H 0 E1 \2 \. r  m3 Q$ s. s+ o

! f) @0 R& D2 E"Nothing." . \1 y6 l; z0 t$ B+ c4 ~1 V/ a
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¨S¦³¥ô¦óªF¦è¡C
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( B: K  c2 R, m1 I. e- B: L- d"Nothing?"
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¨S¦³¥ô¦óªF¦è¡H
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2 d4 U# o5 h  ^"It's blank; it won't accept anything when I type." . ?6 e) ?' Q; r. n, \

1 j: {& C' l$ G6 w, w¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?"
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3 W' `' K4 x' [8 U( i±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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$ w, [9 X: W6 f& L6 \% A6 ~"How do I tell?"
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§Ú­n«ç»ò»¡©ú©O¡H
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5 T( }( A3 E; k/ w! f"Can you see the C: prompt on the screen?"
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* `+ P3 H4 r  F0 ~$ R  N"What's a sea-prompt?" ! Z( M: g8 J6 t& B5 o

6 e  N; }% m3 Z8 p* m  O¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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: N8 y# }1 I0 ?0 c# H) o+ L7 V# |8 J0 Z"Never mind. Can you move the cursor around on the screen?" ; r  U. y' T( F. p
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype." - v. U1 F' C7 s* Y: M

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# ]+ n( @, k: A5 F7 Q"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H ' w0 Z) w' q1 k! P3 d0 B

! D+ r3 ?/ t+ Z+ o6 Q( k1 t$ A. d: B: ]"What's a monitor?"
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; w3 S! q4 ?) H"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A 1 g$ S. ?' M; |' y* U7 o
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H . c+ z  r  |. S& h% G% P, R$ p

9 h  _9 E" s7 ?; c! jI don't know." ) i( B; L6 [' g2 b6 G4 J

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% }$ k" X! E0 q7 }"Well, then look on the back of the monitor and find where " y4 }  I' y/ A! \8 d( A; A. h
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the powercord goes into it. Can you see that?"
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" K1 @' N" b% P3 \0 x9 j¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so." ! w  d0 F( }$ q& s

& M8 ]0 ~; i, k¬O¡A§Ú·Q§Ú¬Ý¨ì¤F¡C
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* X: ^& P) t' ^3 ?: q( G! b"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 W6 y2 f5 f& {$ G0 C+ {
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H 3 R* _( B8 O- g! j! L* F$ J
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"....Yes, it is."
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- ?; A* ~3 `+ I+ c8 ~2 p6 S"When you were behind the monitor, did you notice that there were 8 L/ j) r9 H+ \8 U
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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"No." 7 a" \, `3 Z$ [3 L

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9 a' C* L/ i2 l"Well, there are. I need you to look back there again and find
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theother cable."
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C 5 w2 {, B1 k) {% p6 s$ Q

3 H7 ]+ k) Q/ m: m7 W( E( g"....Okay, here it is."
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1 Z, d& D- g! G"Follow it for me, and tell me if it's plugged securely into
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# K: t* J  g, A0 |: I! l5 ]" Ztheback of your computer." ) }8 c% B+ ^& g) o. Y( h
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C , A: D4 b$ m1 ]- J, N

  b2 G0 l. p2 A1 A( {  n. m- R"I can't reach." + P5 E1 V+ X; [3 Z1 B
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/ h* u/ C" d: k! M- I"Uh huh. Well, can you see if it is?"
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. x0 i$ h4 [8 B"No."
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"Even if you maybe put your knee on something and lean way over?" / [) ?+ x. m9 h& J: A
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( u+ S, X7 g! f7 c( x"Dark?" / R! n. V( X8 H; A

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"Yes - the office light is off, and the only light I have is 2 A+ D: o/ ?9 a4 {
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comingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C
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"Well, turn on the office light then."
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! H# {" W( i/ X( T¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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"I can't." # R1 N9 @" y$ [6 ]

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"No? Why not?" * n* C8 ~) D# Y& ?) H! T

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( F- U6 @/ v* I8 W"Because there's a power outage." 8 |0 N; B( O0 W3 k, e3 ?3 j

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, H" Z% d: Q/ S1 y2 j& {* Z"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 b# a0 c, w7 n* X; i' k2 gDo you still have the boxes and manuals and packing stuff
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; m8 a+ }! N& Y0 K/ ^# gyourcomputer came in?" 9 _6 `. u. j% L& p8 K5 [7 c/ P7 a  d
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H , }; v! W; K8 K. ~6 o4 \( d
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"Well, yes, I keep them in the closet." 6 V" E. J5 d& _& v2 Y  c
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3 J% ~8 i9 Q& Z" ^/ R7 `0 @"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." : q% A% ?7 P3 ^3 p7 f# s  g8 ?  d1 e
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C * ?, T0 V$ @" T* E. c
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"Really? Is it that bad?" " h! T+ c( M9 ?. c. c

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$ }& S% B8 f3 D"Yes, I'm afraid it is."
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0 Z* j- c9 f9 G¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C
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! @* G/ b* L+ k' u% t6 u"Well, all right then, I suppose. What do I tell them?" 7 S! B; B2 \( X: ]

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/ ?& A2 F1 t% L# h6 _"Tell them you're too stupid to own a computer."
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