Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 B- @! ]% ?* t( V: m& Q
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"Ridge Hall computer assistant; may I help you?"
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* L+ f, d2 i# c% n, M; YRidge Hall 電腦公司你好!我可以為您服務嗎? ! D9 w7 Q8 K/ O3 Z
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"Yes, well, I'm having trouble with WordPerfect." # m, c; E, f: X- s9 E) \
) x- r K2 E5 Z/ y9 Y是的，我有WordPerfect的問題。
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0 M) P) ^( ^! L# w3 k"What sort of trouble?"
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& G# R* q G0 g i" _7 U您有什麼問題呢 ?
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/ v) m5 ?; R+ o+ u8 b0 B6 L1 z"Well, I was just typing along, and all of a sudden the words wentaway." ; V n" V; j S [% U& V2 C' Y
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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' I- Z2 l9 t# \( `* ?0 g! d3 f3 D: E"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ " \/ |1 n" ?7 P5 F; K" W
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"Nothing." 9 E" F& ~3 ]8 c0 e5 [* O1 [1 h
8 \3 e m- L: w' ~0 z沒有任何東西。 ' D8 g l4 |/ I6 e
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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% X# c! }4 ~, Q! @1 {- w您是否還在操作WordPerfect，還是以經離開了。 8 g8 @. J( q- h) Y. ~, S$ ^$ w
# A2 b! W0 r& K) A& H$ D"How do I tell?" - c' {) T- r: i% y
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我要怎麼說明呢？ ( A7 ^! M1 z8 _- m! C0 x
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 7 f( k9 |4 X& b( f5 e5 W0 i. B1 Z3 p
. {( R' A" o% [; f8 U"What's a sea-prompt?" 1 `; R! g! r% s. N6 {* m
) \" ^# G! y% G) N V4 W9 q什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : ^( {2 V) T A' p2 A$ F
: D; n+ T% \) O4 P. N4 _& {"Never mind. Can you move the cursor around on the screen?"
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: s* `# w$ W. `& \3 Y不管它了，你可以看到游標在螢幕上嗎？
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: O( ~& m7 u t"There isn't any cursor; I told you, it won't accept anything Itype." % ~! h: d4 N7 u5 c* }
! `4 b8 R2 c/ Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) {! G Y" v8 X- P: p; y1 M
$ h2 k; |4 \$ v0 |' q8 w"Does your monitor have a power indicator?" 5 _2 |: ]- S: A' Q0 B8 a2 w
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顯示器上的電源指示燈有沒有亮？ + }- ~% ^. d0 u6 B: X
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"What's a monitor?" 6 H6 J1 L" A+ H% ]( P
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什麼是顯示器？ 5 f3 a& i- ?* @0 @+ | f
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"It's the thing with the screen on it that looks like a TV. * y- z4 T+ Y9 Z
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Does ithave a little light that tells you when it's on?"
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3 u7 k. X+ A0 T" a m# ~就是那個看起像電視的螢幕，
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9 C( B/ x8 Q( j有沒有一個小光點告訴你它是開著的？ ' o4 d3 x' g8 R& K
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I don't know." * Q0 y( O; G; E/ I; y
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我不懂耶。
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. r! C( y) h& z/ t- g0 A"Well, then look on the back of the monitor and find where $ a3 _" e% f8 e# J. H+ b/ P
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : |, x A y& f1 ]4 p
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"....Yes, I think so."
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是，我想我看到了。
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5 F& E) q7 `2 M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 V. ~ S. g# N5 K! r4 J- m7 p4 Z: A l太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ! A) L# ~* y; i% B) y
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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/ @( `: O2 Q; w$ w" t: {+ z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ P( \8 _6 z% V
3 K* x* M( B0 n"No."
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沒有。 + k" }0 x' }2 [7 I
7 o8 y# I# a4 a0 i" g' P; z"Well, there are. I need you to look back there again and find
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theother cable."
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$ F" n% i$ x5 x" a就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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" }" X' i2 W5 y& S* d4 o$ ^OK，找到了。 + ~7 h# R6 J& r2 D% p
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"Follow it for me, and tell me if it's plugged securely into & n# ^; R2 F, D* `. b
7 |: r0 ^7 h) S/ ^% b0 gtheback of your computer." 5 [5 e, @/ A; F
. a- a6 x2 B6 c: O再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 l+ S: P1 W, J& w" t8 Q$ J- y) v( A
6 S. ^3 K$ f8 F* z) U n* H"I can't reach."
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我搆不到。 1 s7 l$ N( Y0 R/ q+ _9 ^7 R+ P
) m2 R: \4 Z9 V# B9 G"Uh huh. Well, can you see if it is?" 3 B- E! ^3 l+ L) Y K+ j
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嗯，那麼，你看得到嗎？ , u: L o3 G/ ?0 e. w5 ^, t+ y6 O
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"No." . X8 H. f! j1 N! i: i: X
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看不到。
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$ n" D% q0 m, \; u" y) i; h+ G"Even if you maybe put your knee on something and lean way over?" 8 N* I8 V0 i( ?4 C) G9 H3 t, W7 H
9 W. Q- e9 _, O那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 # ~( }* L1 Y& \: D$ W: J/ W
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"Dark?"
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4 F1 v( d2 d- f; B# l$ j5 F4 p太暗？ & q0 `( E: y$ @3 g8 s0 A
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"Yes - the office light is off, and the only light I have is g" Q2 }0 X2 ?. \1 a
% m3 j* Y+ ^3 T, x' [4 h# n, Vcomingfrom the window." # y5 d8 u, w5 d, ]
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ V; S9 ] y* b
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"Well, turn on the office light then."
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* g+ O; }4 h7 r/ A那麼把辨公室的電燈都打開啊。
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' H8 \" t, ]) n5 [ ^3 P"I can't."
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沒辦法。
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7 `* D( \& |; p7 W" \- z"No? Why not?"
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% H% Y0 u- ?6 F$ |6 ~. n沒辨法？為什麼？ : [, a* C0 o- u4 Y4 Z
- T; k, d+ j* U# b4 I' p Z"Because there's a power outage."
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! {( W8 b1 p% H+ \因為停電啊! 7 C4 g: s. n) Z& c8 g
" e9 ^; r5 z, a* J6 _ h"A power...... A power outage? Aha! Okay, we've got it licked now. q3 d% ], ^0 ?, K) g5 I" o: _
* _% H% H. e& uDo you still have the boxes and manuals and packing stuff " X+ _: E; ?" Y- Y/ c }3 F
e1 \7 y) n1 K. X; \yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， " m' |5 P+ c5 x) \$ c9 P
7 _8 M$ x$ y! V電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 a$ p9 P: G' B, z3 s9 ^4 q- K2 g
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"Well, yes, I keep them in the closet." . v8 ]( E' V$ d4 J. e9 \7 F
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嗯，是的，我已把它們收在櫃子裏。 * ~0 M7 x- w8 M& w3 d) a& m
) F3 C: b$ }9 J; n' o* L# I"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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2 J) d' Q' D" X4 ?2 E很好!去把它們拿出來，然後把電腦搬下來包裝好， ! w n3 n6 K0 R- D0 n9 H8 W
+ h9 v* }7 z9 Q6 A+ w就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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* b& s+ n# Q# n9 x' R"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ E6 r$ t% ~9 G8 d1 H7 G
9 {2 v6 o$ x+ ^9 S- S: y+ ~" V"Yes, I'm afraid it is." 8 T8 `: Z: g8 t+ h0 \6 B
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是的，恐怕是這樣了的。 ( G7 M6 x8 m6 I# } {- x
5 U! ]9 q+ A$ A) @"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
