Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
2 Z: d. T1 g, P9 N' P& V5 Z q$ l: `( _& o
"Ridge Hall computer assistant; may I help you?" % H1 }" C( O6 L
2 A3 f) y9 x; o3 ]" e5 [" HRidge Hall 電腦公司你好!我可以為您服務嗎?
) P% O8 E6 h1 \
* b1 @5 q% V! P"Yes, well, I'm having trouble with WordPerfect."
6 E$ Y# R1 Z, Q$ k) p: I
4 G7 a; z# ]6 ^6 M2 G* C& i! T是的，我有WordPerfect的問題。 1 K a* G- a! F$ _* W
# g5 j. J4 b% }"What sort of trouble?" 2 @' B: q) G {6 Q6 }$ B
9 k P: E1 w5 w S! M) Y# u# m9 r
您有什麼問題呢 ?
" R0 x; F' _$ j6 x8 T( a( x2 v8 \1 i$ o4 t# B$ o, }1 X a' b5 M
"Well, I was just typing along, and all of a sudden the words wentaway."
$ c- C7 e; V- M4 Y8 r1 H' @7 a7 S( m
我剛剛自已在打字的時候，突然間所有的字都不見了。
1 A2 v# \! b$ d# M0 e6 w5 ~; e" ^9 c( P) V/ ^
"Went away?"都不見了。
& |) S- @0 D& @4 R* N6 s" r) }# y: R) U1 i" g
"They disappeared." / A7 R! P3 u0 p
2 a: p$ |8 Y4 c
它們都不見了。
1 F9 C7 J, i: ?% N0 ]3 g9 p9 B, n
"Hmm. So what does your screen look like now?" 2 c5 I9 {$ \! \& h2 P
$ {2 [7 H" y- W9 w1 P
嗯，現在你的螢幕看到什麼東西？
' P) C* ~' F/ H. J" t2 K [
2 w0 O( c% ^5 r' b3 ]1 u& W+ n* V"Nothing." * m/ y A" {. J1 o/ C
: }" }; c5 _5 }. {0 d沒有任何東西。 6 [) M* v$ R' L& @; D
" Y( K2 x5 V7 R3 M$ t) Y
"Nothing?"
/ M! T; [9 _, E- S9 D& u6 U8 {5 Y4 P8 {5 |. f
沒有任何東西？
7 u {/ U: t& A& Q) Q( y" W; V, N0 K, C2 _7 J% u
"It's blank; it won't accept anything when I type." ; n* s# d0 k1 ]/ m
/ V$ a' { X p# c% l! L* h6 I螢幕是全黑的，我打的字它都沒反應。
# a# A' ~! i/ m7 O" k! \. _6 |- i3 h n+ Z: B
"Are you still in WordPerfect, or did you get out?"
& }' A: ^; c: y/ Z' Q/ V y1 k# O+ i* q/ d8 p0 B A
您是否還在操作WordPerfect，還是以經離開了。 _% E) H' X3 X8 M7 U* z% f0 Z0 l
. F& \" B" P* J1 T"How do I tell?" # F L% d! f. E9 ?4 |0 x$ n" m( S
3 A7 l# K9 g4 }1 W1 X: ]我要怎麼說明呢？
) A) F# [8 L% d. f
9 o7 M- K4 O# M# e3 V"Can you see the C: prompt on the screen?" + `6 K0 P, N$ r
" T6 k2 B% h O3 i
你可以在螢幕上看到 C: 的提示符號嗎？
: ]9 @! S* V6 d! z
3 w2 J: l. R1 F. w; i5 l7 o"What's a sea-prompt?"
3 j# P) b- s1 |/ I$ F/ t/ p! m. s/ R9 i# x
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : A, ]9 J# B6 x- X+ E9 ~+ b
: h$ X% F. B: y+ T0 A5 [; M/ n7 X' `
"Never mind. Can you move the cursor around on the screen?" 7 F ?' C/ U* I/ ^. f& `9 k
% n1 r2 T8 Q/ ?, a! e( S
不管它了，你可以看到游標在螢幕上嗎？
" i9 m2 C7 m- K/ N
. c9 }- ^# _+ Y: @) ?"There isn't any cursor; I told you, it won't accept anything Itype." 2 j. V |. y6 \
Z5 `# b6 ]7 S- b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
, V- s2 I V9 r, f9 ^6 q; S Q0 s) Q; V& [1 c* a8 f/ m
"Does your monitor have a power indicator?" 9 \% Z# D+ S+ b
3 u, z, }7 z: P& a* ^' m3 W, I顯示器上的電源指示燈有沒有亮？
/ p' r k) J" q0 R9 V3 p0 X2 H5 A$ ?' N \5 |
"What's a monitor?"
% P$ m/ H5 }8 G5 h2 E6 b& H% m6 S& }1 w% [% @( f3 T
什麼是顯示器？
|1 v+ R7 b. G) @0 d; [" v2 l/ u
a% }' B) s# ?' V"It's the thing with the screen on it that looks like a TV.
& Z: e* {- p: g5 `$ s; D) j* ]$ j2 v" q( u0 b* M9 i b
Does ithave a little light that tells you when it's on?" 6 Q/ j! d8 e; }
5 R* L. ^' S- u
就是那個看起像電視的螢幕， & l( V0 K6 C. ~# \
3 y# S; d! X& z
有沒有一個小光點告訴你它是開著的？
, A+ r! D2 @ k, f( P; ]& J% n5 {5 d2 ^) e0 X- s
I don't know." & U; t; |5 j6 r7 v* o N+ q
. r) K2 A0 h+ }0 M2 @ \" J& S
我不懂耶。 8 a4 ^9 H) b- \2 x# H
* ^5 I- z2 k0 E l* t"Well, then look on the back of the monitor and find where ) R6 R, \6 J& p* E1 z# Q: @( t
( m. D3 V$ l3 S
the powercord goes into it. Can you see that?" ! E/ ^5 [( }2 x& p, N
& X R% [# i2 u; H
那麼，你能不能看得到顯示器後面有一條電源線接在上面？
" T! F( P% L( ?4 J
* }0 L" ?/ p$ ]# A"....Yes, I think so."
2 h8 D3 ?9 N* ?* v" N
- f' w, K" g" Y% S: o/ ?是，我想我看到了。 & t' }' ^; H) r1 o( g
: e, e1 z' g7 J0 a( R"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & n% I7 J2 N9 P% e- {
d0 y! L7 |' m5 Q* z! z
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' x$ b7 V# v, G& Y. B/ x
9 v- v6 V) z9 r"....Yes, it is." " l! K5 {! P: j( l8 c
4 X9 q$ b+ g3 `! C- e7 B
有啊!
( E' D% }# b% x+ D0 J3 n' L' }$ h
"When you were behind the monitor, did you notice that there were
& j0 s' c6 I- F [& t& n3 b, o# u# O5 P- v6 w1 V4 \5 l. \
two cables plugged into the back of it, not just one?" 0 S8 m0 o4 g, v4 P: }) [. N1 E
6 {' L: ~- S9 ^# u: i, {5 O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 M6 C' p& b+ }/ I% _
+ m* y* u# J, l3 y1 S
"No."
9 A' B$ z r, Z9 u: \6 J) B
+ Y/ a8 Q0 |$ Z- s3 Z- R沒有。 X l$ |" I, I8 Z: H. w
1 B, \* C5 ~* f, X/ H. N
"Well, there are. I need you to look back there again and find + I; l3 N3 {$ o
4 v% w) U) R) x
theother cable." ! K f& h- t& {0 C& N6 F: T
8 y( A9 q$ l% E" N# J1 ]( B
就是了，我要你再到顯示器後面去找另一條電線。
/ J: j1 I \3 \8 x& S" n/ H/ ]6 i: ~
"....Okay, here it is." ! G4 r& v9 E0 O& g" ~7 P
! n' v% y% p; bOK，找到了。 7 v/ O& ?. T+ l- q$ y2 _% y
% I$ p, @; _; E m" k" M8 X* C0 E/ f"Follow it for me, and tell me if it's plugged securely into 1 x) Q y: V) j0 P1 Y
9 H. e! R- [) q3 T' N/ ]$ D
theback of your computer."
$ |7 \0 n2 @9 J4 D$ z$ c3 }- F- E
* L% M2 ^0 O1 M/ H再替我找下去，告訴我它有沒有確實插好在電腦後面。
# o# r1 T+ N( o
) _& H: Y5 v* n9 e T"I can't reach."
/ j0 j' d# E, M8 V$ [
8 M1 a+ K7 n2 ]4 S3 I我搆不到。 1 ^9 N: l+ B* u( _
+ c) F/ D/ W& m1 O" Z( {' T
"Uh huh. Well, can you see if it is?"
% k7 n0 N8 C$ k7 e6 b" P# p' [
' O6 ^) x/ Z/ w2 {嗯，那麼，你看得到嗎？ & F% a) K. H( l$ r: j! w( }
% f* s9 M6 s9 \, D9 A
"No." % J/ g1 k3 Q; t1 e
, {4 o7 p0 s. N K! r! j* E/ S! Q
看不到。 & `) Z3 m) I, F ~
0 @- l" j; B& ^' V- D"Even if you maybe put your knee on something and lean way over?" ( a5 ?$ f/ W1 K& N5 {4 D
8 Y1 {# s \* W" g* J: f+ h7 T
那麼拿個東西墊高，爬過去看一下？ ( G* q4 ^; O6 h7 r
$ w+ E. u6 _( y' D+ [% _9 e
"Oh, it's not because I don't have the right angle - it's becauseit's dark." * @: T. h% V r2 B: U
1 J! D) S- M0 |% x V6 h. R- j+ G0 r' w喔，不是角度不好看不到，而是太暗了。
0 y! J' K! z; ^1 a* c7 D; N7 W
* B* `: W; H9 U ]"Dark?" & O6 K3 G& A: W* m
$ d* e0 c( t$ d& r7 r& k- P
太暗？
2 G+ [! A; X, Z3 b/ z [* J4 Z& |3 s1 L' ^& P8 v% u
"Yes - the office light is off, and the only light I have is / m7 M+ P" q! P* U
4 a0 J% G: N7 R F0 Zcomingfrom the window."
' E% U% t0 a0 _2 \# C
. F7 W( y* n2 h' M. {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ ^. \6 G: m. T' B8 k# _- _! O* w
$ h4 A, I- ^5 m5 X"Well, turn on the office light then." 8 @5 f8 l9 i# F
2 b! B) y$ [9 ]: Q8 X6 e/ S2 M- ]( h那麼把辨公室的電燈都打開啊。
: F; C! E$ Q( ^% s. H4 u8 G- y" j5 r0 e
"I can't."
- A6 S( n- p; p( O! R$ P. a$ L5 p# j% x! X% N$ b: _
沒辦法。 & [9 [7 z6 n+ v* W: J% R, _
# ?8 ]% B" | }* Z2 z" ^' c9 ["No? Why not?" 4 b1 v2 a# H% k+ j: C) P- Q0 v) {% o
: p- C8 _+ `' V0 z, N沒辨法？為什麼？
- b L7 m6 T$ }" a3 M" r& y: g1 C. h6 Z2 c6 L ^
"Because there's a power outage."
8 \- D x) o/ _2 q8 k" S1 `) w- _; f' K% h: N
因為停電啊!
+ `' p! ^ @: m+ c3 b
6 [/ m; T5 ~2 }6 E; x"A power...... A power outage? Aha! Okay, we've got it licked now. : ?. z5 i& C8 i2 I! ~! ]+ t
6 r! U" U0 P. q( H5 E& h
Do you still have the boxes and manuals and packing stuff
4 I1 i' q, O2 |! H3 Q! H& S, ~. J6 ?4 L$ i5 d! w
yourcomputer came in?"
+ P1 q0 t4 u! r& ], W1 E. e! |9 p* p# E* z
停...停電？&#@!(& ，喔!OK，現在開始打包，
1 w$ S4 u8 o2 O& P1 V- ?1 c% F3 t: W* @
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
6 `+ o, ?/ ]8 K+ }
7 O9 k+ i* u% _6 h- X"Well, yes, I keep them in the closet." ]8 ?. s7 O& x* k2 I5 Q
. n, i/ Z& L" p9 @9 g嗯，是的，我已把它們收在櫃子裏。
4 C2 T' a& q2 {, n+ i+ x3 n: j! V/ C7 B
"Good! Go get them, and unplug your system and pack it up justlike
( r( y* i1 y& y! T4 {! X: H' D+ Z& b9 J7 k3 x. U0 |4 M( ^( t
it was when you got it. Then take it back to the store youbought it from."
4 s) z" Q9 k. r" |: D
Y# Z5 |8 c$ }% T) c/ J( x很好!去把它們拿出來，然後把電腦搬下來包裝好，
" T- S9 ^) X2 b" R# x# Z& k
|1 c/ O0 o3 ~' O2 L/ |/ @+ [就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
7 w+ i+ c a( r2 {2 l# F! @
0 R9 e8 U- n- \9 D* i- Q' p"Really? Is it that bad?" ' H! Q$ ~1 p8 C Z
' C2 Q: q3 x. x/ q# l8 h7 o真的嗎？是它壞掉了嗎？ 7 J- z9 @! S& B3 M0 V! D+ U
8 k- o3 `: s9 [$ K, c% m"Yes, I'm afraid it is." 6 P6 l/ m5 R% y1 }) p% v
+ J: R/ L( n4 L是的，恐怕是這樣了的。 4 h! u- M! \# q
( N/ {; R k; l6 A6 r"Well, all right then, I suppose. What do I tell them?" 6 z+ v6 h. O2 J R' ^, J2 d# z% k
- T' O4 u; u# I0 K喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # S, N' `# S* y% ~0 t
|( a3 {3 a- r) i
"Tell them you're too stupid to own a computer." " e$ h$ {, }) Y' q
2 _: Q& X8 X* p9 j" V就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
