Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 `% J& c8 t Q! G- t4 |9 w
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"Ridge Hall computer assistant; may I help you?"
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: e9 B5 a( ?$ p3 O& ?8 M0 x" R; |Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." . ?: U7 K3 S2 o z
; N. g* |. n n是的，我有WordPerfect的問題。 6 K) P) [/ |; y; v4 G) b- e
0 X$ {! K: k( o. K% U$ [6 N2 z"What sort of trouble?" , @6 c. P* Y& E3 k: m: Y
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您有什麼問題呢 ?
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8 t1 m0 `; X4 p. j"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 . ?6 j0 f8 J/ m2 M4 G
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"Went away?"都不見了。
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"They disappeared." / v% z+ E3 l/ A4 s- `
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它們都不見了。 1 ?9 Y i* {: h+ c4 Y. ]$ w7 ~2 g
: B) _5 C- d; D7 _; g6 ]"Hmm. So what does your screen look like now?" 1 r: m9 Q; t0 ^& C
3 \& [$ c' B. Y嗯，現在你的螢幕看到什麼東西？
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"Nothing." 5 s( ]9 E0 _) j. Z% I0 S* G
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沒有任何東西。
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7 V2 _8 K3 Y; F& N: X"Nothing?"
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沒有任何東西？ . S# N7 h& G) p. o4 \; L
6 B7 \9 J: J+ ?4 a% ]3 R"It's blank; it won't accept anything when I type." 3 R9 v9 H+ [7 V! N1 A
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螢幕是全黑的，我打的字它都沒反應。 - D; G- |* g( j9 @ n0 t a
" z6 p, B/ g( V9 j"Are you still in WordPerfect, or did you get out?" 1 w/ k- x! {) I8 ?1 s |, ^% H
- p! h/ q, I" v$ W/ I您是否還在操作WordPerfect，還是以經離開了。 / n* W s' U+ u# r- z* Z* t
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"How do I tell?" $ g7 I `. l4 L7 r/ U8 d6 @
7 ~2 ]6 C7 g2 s5 \, N; N2 ?7 O4 K) `我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 8 g* X5 Y d" {2 L
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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3 O$ O2 M, g7 `"Never mind. Can you move the cursor around on the screen?"
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2 G# |% D! K9 q8 \1 D不管它了，你可以看到游標在螢幕上嗎？ * u3 X7 G. ?9 J
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"There isn't any cursor; I told you, it won't accept anything Itype." % {4 a% h1 k& D0 V) P, I
* R/ q; e4 r% n5 G7 _螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" - @. {' P+ N8 ?
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顯示器上的電源指示燈有沒有亮？ + }3 Q+ O" b$ K$ r+ ~
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"What's a monitor?" * N/ P* p/ S" x1 R9 Q. t
I2 l# g& h1 V什麼是顯示器？
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" e# G& ~0 F: t, o# k# L"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ; g8 f) v! ?9 M8 I; r
( R- P/ y3 b" H3 W. w7 k8 ?有沒有一個小光點告訴你它是開著的？
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- ~& i9 V4 C- c8 h5 vI don't know." : g Q$ g x! c1 H
, N. e) x5 k% M n& T5 V. n" J' o我不懂耶。 ) R$ \- G* V, W" S) A2 l
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"Well, then look on the back of the monitor and find where - B' \# m& k$ R# m! m0 `% s( U+ P
9 J( Z0 j* H- |1 S. N$ H5 lthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " v: H8 }+ o- Z1 B3 V/ ^& b+ B0 f
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"....Yes, I think so." 2 p1 D4 ?4 n4 C$ N/ n/ A' }2 ?
T( X ]" q% p6 H2 n- r) ?) ~是，我想我看到了。 , y- a) b- [* u3 f8 R
' h/ ]0 ^1 t4 {, E"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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+ p7 P5 p2 @, m: Z; {; B有啊! h, {+ L2 V! p/ T; F; [5 `
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"When you were behind the monitor, did you notice that there were + q4 e) {. l) g5 w
9 q6 c3 J0 D- R5 T, ytwo cables plugged into the back of it, not just one?" # g/ x3 e4 a+ J0 T, [
/ S! _5 d# B' l/ ^你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : c; W! C4 f: [* w& r
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"No." $ q3 D3 B, k/ M# N0 I' Q% q7 y0 v
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沒有。
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. Y% u' ^2 b, [- r"Well, there are. I need you to look back there again and find
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theother cable." / [ s4 U: e ]! i( P, X
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." : P7 r1 I1 R( F, x% b
1 \, H5 g0 `# t3 b% w- i4 AOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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$ `- d5 e, H" I, Z6 K v2 ~4 F再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." - w6 r) \; h, Y
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我搆不到。
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"Uh huh. Well, can you see if it is?" 5 a! C E- t9 G
- V0 }' B, m, w8 K( B: y. B嗯，那麼，你看得到嗎？ 8 g& b- U& f8 r! j! z l
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"No."
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看不到。 6 W! u$ k# W+ x
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"Even if you maybe put your knee on something and lean way over?"
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% J# f( d8 `+ [, T9 \& w那麼拿個東西墊高，爬過去看一下？ # O7 U& Q4 B5 B5 U$ r
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." & m# E3 M w- }( ?2 l: v
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ' Q; M/ E2 |( }& R' ^$ g0 u
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"Yes - the office light is off, and the only light I have is
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- F6 T: L# v- U% s% z7 I2 U; V8 ecomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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; F# o5 \1 G T% A. d6 A& Z' D那麼把辨公室的電燈都打開啊。
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: {5 @. v! V* n1 V1 f7 x6 J, \. L" L"I can't." 5 b# X }9 W" G! a) L9 ?! p
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沒辦法。
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7 [! }2 q, Z2 u& _( d: ^"No? Why not?"
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! | J6 h( ^) B6 R& f4 G沒辨法？為什麼？
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, T. [& s, m+ `"Because there's a power outage."
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! q/ d7 w4 ` t因為停電啊! . {/ E. L/ w" M6 ?% g- C
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"A power...... A power outage? Aha! Okay, we've got it licked now. $ G; u4 U4 f) _9 c- _) J; H: `
* u, S& f$ S- ^Do you still have the boxes and manuals and packing stuff 6 k3 {) C2 g( k1 N0 K8 s
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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- p$ b: S% O3 U: ]) v% b! A* ~. ~) i3 H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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2 E% B- s ?% k6 H"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike & Y! ~" y) [% v8 p0 S7 w* S) h
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it was when you got it. Then take it back to the store youbought it from."
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" `2 ]1 p, E- G4 M很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. P0 i2 @8 X' {+ ~! V8 f/ |就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * }. @6 G9 E( ^" x. Z2 R+ Y3 Z
* k$ z( C b3 u- |; l"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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- C! c; u2 H1 v4 o$ r: D9 W"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ; P3 ?% ]5 T# h' ]7 h5 k& n
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 4 i- t% z, x t
6 U. g" O4 o, G) T/ X0 ?1 V就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
