Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . Y7 \. D/ t3 b Z2 [
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"Ridge Hall computer assistant; may I help you?" : J% d" i: t$ Z
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Ridge Hall 電腦公司你好!我可以為您服務嗎? , i- L3 R4 l, K% M" n4 ^2 ?" Q& y' n) X
: i) \8 ?" i2 E' S7 [3 P. `6 z"Yes, well, I'm having trouble with WordPerfect." & z8 }1 d% N7 a: Z: U% O) i
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是的，我有WordPerfect的問題。 ( o* p9 [, ]/ A9 b* h: b
* {1 F( }0 G0 |$ e4 B"What sort of trouble?" ) ] ^3 x/ C6 U
* N$ D( a2 p4 g1 t$ b0 d您有什麼問題呢 ? . Z% d0 s& Z" ]# P) N
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"Well, I was just typing along, and all of a sudden the words wentaway."
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& z* _5 ?7 `* w; g7 Q( Z4 p+ l我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 , s% {! N8 u6 N2 H1 N( \: J2 f
" ~* `3 N' n7 H1 N"They disappeared." 6 q7 V! t; Y: Y% v; m. b: F7 J
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它們都不見了。
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"Hmm. So what does your screen look like now?" 3 t3 ~6 b% X7 E
, q! P2 U6 e0 h: m嗯，現在你的螢幕看到什麼東西？
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. n4 l/ Z9 C' m$ k; |5 Z0 A( c"Nothing." $ z( ], P M/ L- B, o; w
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沒有任何東西。 1 v3 g8 n7 V' @9 C9 _0 A8 ^
, v$ ?9 }" C# M5 G# P"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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- V+ B: r! X) k! I. {"Are you still in WordPerfect, or did you get out?"
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% b0 e9 }0 l% I您是否還在操作WordPerfect，還是以經離開了。 7 } o9 I; E8 D0 v1 Y) ~3 L
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"How do I tell?"
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我要怎麼說明呢？
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2 H- S, ~( \- \; c0 ]$ @% \"Can you see the C: prompt on the screen?"
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: D6 c0 W" q* G你可以在螢幕上看到 C: 的提示符號嗎？ ! g* s& I, x% h
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) d6 q6 ^- Z4 _. u4 W0 i
( U1 h' R! d% E9 c"Never mind. Can you move the cursor around on the screen?"
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& i$ e. W, A+ `' `/ o( x不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' J( O+ _1 D; L8 f( b( V
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"Does your monitor have a power indicator?" 5 D. y5 r3 d6 o$ w
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ 2 l( `8 l" p2 u' B: s
. ^6 i* }3 F6 _' [# ^6 H5 P"It's the thing with the screen on it that looks like a TV.
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; G- \, ]# e2 c- |8 iDoes ithave a little light that tells you when it's on?"
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) Y& G7 z0 E9 b& h8 _就是那個看起像電視的螢幕，
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( y. M" R: `+ B& `! B有沒有一個小光點告訴你它是開著的？ ; k8 S5 |( y5 ]5 K& j# e2 y
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I don't know." 0 \, K; R$ d& d! C: W) O: c; M5 L& p
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我不懂耶。
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2 q1 O z4 P# i+ {& V- {"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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" ~5 J- B. _7 U& t' G那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - `; A1 }. V* O7 G
3 X3 \, V$ f( B+ \) f7 O"....Yes, I think so."
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0 b" P- g' b! k( W是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 U: m8 y; s* r0 Y3 M$ ?
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"....Yes, it is." & y, E3 e6 r1 ]" E% p4 |: O$ _
! x6 p2 a ^3 B/ Q有啊! 1 Q9 v% A! z2 u* a8 l
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"When you were behind the monitor, did you notice that there were
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# y# w) o3 J4 j! ptwo cables plugged into the back of it, not just one?"
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% k. {$ g9 M: x: A你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ T2 _% G9 v' F6 ^! V
- j+ L$ Q4 |7 K) z2 u8 D"No." 3 P) A2 g( F+ {" G! I
' {8 q* }: h0 k: L' l+ t沒有。
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"Well, there are. I need you to look back there again and find
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6 V7 z ?1 k" m0 p3 ?theother cable." & [4 w y! `2 t
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就是了，我要你再到顯示器後面去找另一條電線。 ; ^; M7 i# _' a" K0 ?4 P
8 _8 T6 n9 X) k3 ^, [2 I8 c; p"....Okay, here it is."
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% {" j" H5 ~" n+ D1 x; z1 Y3 LOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ) ^4 C' i9 f3 T. D6 {
7 b( ~& A1 k* U& X% y& E; p6 _- _8 Ltheback of your computer." + j& F, K) J9 u: [
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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) N. W" N; [- x" r5 ^"I can't reach." 3 r. |" H: j) h! q# e9 r
* g$ P8 o3 ^* s- F9 s1 H我搆不到。
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* w8 {3 Z0 [6 R% D5 D, B6 M"Uh huh. Well, can you see if it is?" ' X" N: U( D& F# _
z1 O0 ^3 x) Q# A/ ?3 Z嗯，那麼，你看得到嗎？
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"No."
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看不到。 # r' Y- p0 I0 A" m/ _ {) q8 W, W
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: T4 C; z( ]) g& o) I3 x8 r喔，不是角度不好看不到，而是太暗了。 . n3 h/ B; t& B2 L: N/ }7 m5 P c
! v( E% h! `, e* j+ d, L5 w- s"Dark?" ) N% n4 p( N9 _$ p
$ g9 f# ]6 \' o5 H- j: {太暗？
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"Yes - the office light is off, and the only light I have is 3 y. a( s Q0 K
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 P: ~* T: z# i7 V) c$ z) w5 \6 V
9 z9 S/ b# Q7 d- a"I can't." . u* L5 `. g3 y) X% {: @
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沒辦法。 / M1 v6 d5 ?- ~
: F7 L: P1 M1 o' E$ I6 e& c) U# K"No? Why not?"
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沒辨法？為什麼？ $ A4 ~3 D/ b0 b- Z3 x. i6 w
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"Because there's a power outage." 4 D" {0 |! l8 E: [) j4 C' w5 O
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因為停電啊!
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- }% E: }1 V: |% g: X& l. H"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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) K ]9 `5 X3 a- I2 y6 k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! V! ^ N b* c) U
* Z6 D% M/ t0 ? b"Well, yes, I keep them in the closet." " X7 m% A O* x& I
0 I( N5 L' O9 {) d8 t! q嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 1 K& d' U) A1 K5 q/ P
, ~4 E4 H* j6 `' S" I: tit was when you got it. Then take it back to the store youbought it from."
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1 v p# t+ S. F$ W& C很好!去把它們拿出來，然後把電腦搬下來包裝好， 8 I6 Z, X; [0 M, q0 L" S( j
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 + U3 v- \6 {8 v% r/ W. ~5 y
1 p8 ]2 t# V1 i" V"Really? Is it that bad?" ) y# c0 m9 D: c+ W- K
* P$ L [# ~3 u% j. j; X真的嗎？是它壞掉了嗎？
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# ?% t7 F; r# {. F"Yes, I'm afraid it is." 4 ~: t& Z1 a$ c5 E, f* C$ f5 }3 w
+ h/ R5 A! b. C* d) c& r% N% ^是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 6 ^" Q0 Y+ t" Y3 E$ a+ U4 O, x+ d
) i; \' J5 d% W! x9 k q; Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % g2 K/ a3 Y- d8 }% ]/ k1 i
/ u( L- U6 p; c+ E2 S"Tell them you're too stupid to own a computer." ; [! B# g3 n0 c* a$ O J" S/ S
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
