Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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# R7 {7 a5 ?3 ^( ~Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 a' Q' I, k7 `. J Z: c
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"Yes, well, I'm having trouble with WordPerfect." # _( R7 f, p$ M; F c$ H+ }
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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8 _* ?& O: X- d/ A! f" a"Well, I was just typing along, and all of a sudden the words wentaway."
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1 v" S* O1 Z+ a( N7 y, w2 ~" {我剛剛自已在打字的時候，突然間所有的字都不見了。 ) M7 V3 c* B {' g2 |% O! _1 I
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"Went away?"都不見了。 # ]2 a0 ~' v, n& W7 e0 [: w
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" , K; `9 A% G8 f; F3 ], `
7 p2 n: I! H/ U1 \嗯，現在你的螢幕看到什麼東西？
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"Nothing." # {) d! i) M1 T; \
" d, n! ?* K* I- I沒有任何東西。
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"Nothing?"
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沒有任何東西？ I& K, S7 t* g+ p A4 S
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 * M# x) u2 H" n( t7 i9 j( @
4 s* [. P$ x0 m6 |; x+ l5 p3 o"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 P, x8 F% ?: C: O- R" V- p9 ^8 V r
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"How do I tell?"
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3 C, y4 |" E3 H3 }( W: z我要怎麼說明呢？
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! \/ A, [2 y5 C1 W F( I"Can you see the C: prompt on the screen?" 1 ]. Y7 X% a, v( k. @9 r
$ H x- g a8 Z4 L6 a你可以在螢幕上看到 C: 的提示符號嗎？ 5 a H$ t# s G7 \0 A
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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$ X h. x' G" E) [, v, u% j9 N"Never mind. Can you move the cursor around on the screen?" ' x9 \& F# E4 T1 ?. t2 a. C
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不管它了，你可以看到游標在螢幕上嗎？
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9 i& o6 M3 D- J"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 C# g/ f/ l' Q5 W. P
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ; p+ U$ i7 U* K# ] I* e
9 @! o$ j9 V5 p9 A% _什麼是顯示器？
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6 y: M) \ q* P. t; X"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" + j. @8 f5 Z4 m. m$ Y/ h3 {" |
+ L1 Y. @: O4 b就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ & J/ q5 C! e! z6 m3 S: Z2 h/ R& ` X
% A6 {/ T- h4 l" p& q9 z- Q: K2 \1 KI don't know."
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, }/ m8 ^1 o' u5 ?我不懂耶。
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"Well, then look on the back of the monitor and find where
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1 ^6 }! K& K8 `2 \1 `the powercord goes into it. Can you see that?" . ^' N+ |, ~* _$ V" @+ F2 V; g
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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& L! C9 }; q! i) u9 `! v- T' r% I. u"....Yes, I think so."
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* w- c: b; G( p3 ]0 |是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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. [" \ N* c; B, ^- d7 N太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ( ~1 D( k8 {- q5 T- G0 z
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有啊! ! |. D2 U3 c$ ?# H' G7 T3 [2 Z
7 Q$ E2 O" X8 A0 i. d"When you were behind the monitor, did you notice that there were ) b! `$ S* Z) e8 k( h
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % v$ o" _4 e4 A' g0 {
# Y1 E5 L5 E" U$ H! o7 }. b"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 0 _6 h$ X2 n1 ~0 V7 T
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就是了，我要你再到顯示器後面去找另一條電線。 5 ~; |( W) ~; J+ x! S+ P6 c
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"....Okay, here it is."
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8 K* d. [- v; k' h! q" ?OK，找到了。
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( p/ C+ S3 \- z5 O9 u! U"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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/ h+ H5 [7 x3 M. T+ p/ U9 l"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" . G6 _8 s3 ~% [: Q0 l& F
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嗯，那麼，你看得到嗎？ ) q- M8 P- s" S0 u; r6 c
3 M x# ^" Q9 C3 z: k; ]# N"No."
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看不到。
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1 Y& v X1 X' S2 D5 Q"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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% r7 H% d+ `$ E+ Z8 R"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( m/ |2 O E2 A& M$ Z9 w A. E) z( K
. { f A2 }# H- c喔，不是角度不好看不到，而是太暗了。
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7 B3 Y$ W5 P7 M"Dark?"
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+ b, N4 |- t9 O太暗？ * e4 _0 Z+ R2 v. z8 x) u4 ?0 d
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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* }* R9 g" b+ U! D* i D5 w5 {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; t0 Y) h. a- `/ I0 W
9 J& G4 x: v o; d, N8 i; t"Well, turn on the office light then." + S( S: d1 z" L; `! d
/ u: l$ [4 U0 q+ G r( t( {那麼把辨公室的電燈都打開啊。 ! L2 D4 F9 o4 E& f
# |2 Y4 H2 M8 d8 S* U& Y0 F"I can't."
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沒辦法。 - Z8 D2 D% j0 \ ?4 L" r
$ \* f8 m8 \. ]7 \$ W# R/ }( Y+ p, m) H. V"No? Why not?"
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沒辨法？為什麼？ 7 x5 s: E- M7 N- |% @: }
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"Because there's a power outage."
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因為停電啊! ' B: i* I4 | {
/ N4 K: O, O5 b% j! k7 d"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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2 H7 k6 }# w5 B9 V; A# h. myourcomputer came in?"
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. E' i0 T/ E# B. F停...停電？&#@!(& ，喔!OK，現在開始打包， / M# I# [8 d0 t% C y. I _
/ y6 f9 W. R2 e7 d3 [% b. `電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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4 N: N; P, X& W9 ~ {"Well, yes, I keep them in the closet."
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) b# H9 B) K3 ]( p嗯，是的，我已把它們收在櫃子裏。 ) i; f3 F4 e% x. s
/ W) B/ y2 q3 N! n/ @& `"Good! Go get them, and unplug your system and pack it up justlike 2 t! R; l* j5 l3 X
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it was when you got it. Then take it back to the store youbought it from." " k. L/ E3 A1 o: Z! Z3 k
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ t" h. G8 M. A7 U% a! S( L+ x8 |' W
5 }$ t" Y& o4 {( n' }4 @"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ , f9 ^0 ^. _4 i$ J7 n
* B& i$ o( T' V0 {! D"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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) g* S: x- F; Z2 k1 n4 u7 K% E"Well, all right then, I suppose. What do I tell them?" ( @4 G8 a8 z* s3 f/ T F- C
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) b+ E1 p# J4 l: [/ e2 x" R/ ~
9 A; H8 B3 G1 h& {! T" e X, y$ E/ l) C"Tell them you're too stupid to own a computer." 3 Y3 Y) {6 K6 C4 O8 E
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
