Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ' g: S" X1 i! t# g
' ?7 D1 a% ]# \, P+ x: |Ridge Hall 電腦公司你好!我可以為您服務嗎?
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! P; _) L! s5 K3 W% |* \0 c3 M"Yes, well, I'm having trouble with WordPerfect." : G% q% \# e: o* S
i- n4 X$ U/ C3 c [+ p3 W是的，我有WordPerfect的問題。 , g, _( U9 H9 f; G* K
) F3 o: J) d; N# Z% C"What sort of trouble?"
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. m3 C2 b+ J7 n+ C5 y: T您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 x$ n4 q6 S0 F& x: v- r+ |# [我剛剛自已在打字的時候，突然間所有的字都不見了。 7 \' G* o9 J+ }+ E/ t9 U
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"Went away?"都不見了。 6 x( G' R- e( j! t( V
" n6 B5 c8 o9 z( r/ W+ H"They disappeared."
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j- y1 U: ~0 p+ `6 S它們都不見了。 ) z4 f6 L7 u" d
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"Hmm. So what does your screen look like now?" 1 B" k5 e; J# j% p" }
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." ; g; H/ b7 g8 ]6 d# g
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沒有任何東西。 . P2 n1 l3 B* v+ ^# O
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"Nothing?"
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7 M+ x! I. |8 F& `' O沒有任何東西？
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- `% ^7 W7 U4 L"It's blank; it won't accept anything when I type." ' `/ @8 ]* p3 `
# E1 k) Z; g/ U; h- r+ Q2 d1 ~螢幕是全黑的，我打的字它都沒反應。
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+ r: a, e/ h! E"Are you still in WordPerfect, or did you get out?"
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, H y m# s( R. g9 q+ `您是否還在操作WordPerfect，還是以經離開了。 ! w% O6 p9 `5 @
* |/ b, m& s" ?"How do I tell?" 2 t: l* @9 v, R" N0 _$ O+ C* s- {
0 j: ?0 z% J) Q" A( P我要怎麼說明呢？
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0 r( }" W* f _* @7 E"Can you see the C: prompt on the screen?"
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k3 Q6 Q- R9 `9 k' G你可以在螢幕上看到 C: 的提示符號嗎？
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$ S. D) }* S4 }' ]"What's a sea-prompt?" 5 K7 P) E" u- L Y4 K
5 K2 F' |! j$ @什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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8 l. W0 H5 k( O/ x) U% X; r"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ / e2 L8 _& x7 s
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 1 X3 [( u& w: N
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顯示器上的電源指示燈有沒有亮？ * Q! ~% h' s% ^1 f( L
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"What's a monitor?" 2 h9 O! x+ D1 L+ G ]0 h( i
! A- W( H2 O1 d) N4 {什麼是顯示器？ + y7 G2 }7 }8 \ g+ j# v
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" * @9 R8 W q! j3 h1 {
5 f( }. r! W& H; t1 w! e就是那個看起像電視的螢幕， 6 g, d0 N. M8 S
9 x$ W- o2 N1 Q7 H4 i2 K1 R有沒有一個小光點告訴你它是開著的？ % t3 m- d P5 \( L4 N. |' y- r
" m3 \6 B1 g% j+ {9 d' k" V4 qI don't know." 1 T+ v. G. i) j% @7 Y
# {- L8 M, g p5 O我不懂耶。
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"Well, then look on the back of the monitor and find where " ^- f* a7 v% M5 f, ]) ^: M7 y- V
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 6 d( o+ {- F; P( w, ~+ r
2 ]8 u1 I$ p4 d+ X"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, ?% h: `5 z6 k太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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6 ]* a. t T8 q: K" O"....Yes, it is."
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7 l9 q+ Y+ [' |有啊! # R! E8 C. C3 |
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"When you were behind the monitor, did you notice that there were 7 L: i3 e2 I1 q4 h: x, E
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' B" @, }; X& o4 T& j"No."
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沒有。
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$ Q; m# Q' C! r# E* I"Well, there are. I need you to look back there again and find j1 T2 R$ x! V" a
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " z" m7 E0 H* [3 j$ M; k- x9 E
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"....Okay, here it is."
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; I" y; u0 D8 O& V8 T+ q$ G fOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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0 Z9 d4 b+ N7 a7 h* A) K3 S# Gtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 2 x6 r' R7 n1 F. n0 Z2 \
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"Uh huh. Well, can you see if it is?"
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8 k. i, o6 x7 l0 l2 O$ _# T0 r嗯，那麼，你看得到嗎？
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. N0 a1 v- Z0 \. s! @"No." 3 \: L% A" M' K! V! ?" b
1 {% K( r; z/ @# r0 S+ e: z" Y看不到。
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: k6 r" K/ ]8 f( P! ~4 H"Even if you maybe put your knee on something and lean way over?"
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, e' \% E( j5 v那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 y! c1 k* ]* s
$ F/ y4 j, U. T8 `( A喔，不是角度不好看不到，而是太暗了。
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"Dark?" 9 Y7 z3 I$ w: |$ y8 s
4 {# N. }2 Y4 m n太暗？ 7 t- h: c- l& f) Y0 b
" l- S/ G* e2 ~' Y"Yes - the office light is off, and the only light I have is 4 N7 n( w- P/ s k
% w- [- r" p) V% c- S% {" {comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 Z9 u% S" {5 N/ ~1 M5 J2 A
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"Well, turn on the office light then."
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0 i. R" ~9 u- ^! b那麼把辨公室的電燈都打開啊。
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) V7 |3 a: u+ i( ]$ Y+ H/ \: Y: V"I can't."
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2 x0 v4 x5 x8 g$ Q7 ^沒辦法。 & k6 C8 V$ g5 }9 Z( j0 j
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"No? Why not?" ! t! b7 c3 L; [! a' m1 `
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沒辨法？為什麼？ ( G1 q/ V. h* _* v( ~' [
" c8 T& u" |- C7 y3 }6 U: S1 P% a"Because there's a power outage."
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" s2 _# C8 c8 g; P因為停電啊! 2 N/ b8 A* l- Y5 ]7 y1 v
2 A' K- @% V5 m"A power...... A power outage? Aha! Okay, we've got it licked now.
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, @) f0 D% r9 K1 c: C) f. a7 sDo you still have the boxes and manuals and packing stuff
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9 {# D) K! f& _" W* K- {" gyourcomputer came in?" 4 a; D9 R4 N9 ?
- | V" O% K& A. J' [* v' I; U停...停電？&#@!(& ，喔!OK，現在開始打包， 6 Y5 d9 c" M1 i- g! V
) U6 C. Q, K( O; q' F; n& V電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) T/ b4 j1 Y, B; |/ a- |+ H% k8 ?
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 9 l. i( }2 H* ^3 w
% U% r7 z- W9 z* f/ N* K8 O"Good! Go get them, and unplug your system and pack it up justlike ! w0 x- G: u9 Q7 o/ o* e1 h
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it was when you got it. Then take it back to the store youbought it from." ' S7 | d+ v/ J, a4 j
Z& t' |4 w, n! T0 m# F. w很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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j y' a; w! I- |) N"Yes, I'm afraid it is." 2 A. j7 ]( F& M9 }8 m) w
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" : s2 O0 |- y5 N1 ]" n2 G& v- m# h. m
! D! x9 t( I3 \9 k2 v! w4 f喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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5 n2 o5 M2 c$ Z5 y) A* n"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
