Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - N7 b9 J8 } Z
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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2 Q" w: e6 v7 M4 Q! p7 V$ m L"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 : D7 G$ @5 x: k$ D+ m
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"What sort of trouble?"
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您有什麼問題呢 ?
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. m: U. Q; Z& v( {, B' `"Well, I was just typing along, and all of a sudden the words wentaway."
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6 V$ T, @1 o% _4 z3 ~我剛剛自已在打字的時候，突然間所有的字都不見了。
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; \1 R9 J1 C1 d! E D0 ?"Went away?"都不見了。 ; }, d, M$ R- k# i
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"They disappeared." - ~# ~2 V, v+ g R4 h% F( w8 R; O4 ]3 L
# x% }- }9 d( A+ J它們都不見了。 # K' }- H7 J) }! m0 d k( V$ i
3 I, F9 e8 j; j" V"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ , a& {. P4 w. G9 q. v
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"Nothing."
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1 @' y+ J5 Z! O" ^. [! v1 R) A& P沒有任何東西。 0 J- C8 ^& m, W8 @. o `% ?, B' ^
- J( T8 W( V3 N) x- g"Nothing?" # A! i, ]2 Z+ i! i8 Q
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沒有任何東西？ & A4 |# d7 a4 d3 a. t( I% T' q1 ^5 g
p) Q: z, |3 y) c9 R"It's blank; it won't accept anything when I type." # z, r4 ~! `- c q) P; N4 g2 K- E
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螢幕是全黑的，我打的字它都沒反應。
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1 R& k T5 y, S+ ]+ N$ y! _& y8 H"Are you still in WordPerfect, or did you get out?" , |$ x3 A; k$ g" K6 b+ t/ F
2 ^5 S7 d" k$ C. r) E您是否還在操作WordPerfect，還是以經離開了。 # y+ f# M0 V" ?! f9 `7 m" \# ~
) s: `( _3 K7 |6 Z"How do I tell?" x' F9 y* x' o9 a7 P
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" / h- B; d0 K% O7 u
+ `' z6 o8 k( y, a) Z# M什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ ^+ i0 B* o, U+ u9 h) L
: Y% P7 S9 |0 y. O"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 4 t4 m# T" k) {: b, L' ^
4 j: r6 H% U, w0 n"There isn't any cursor; I told you, it won't accept anything Itype." 4 t; A* K* v$ z ]" e
3 S8 A& J$ `8 A% U: m螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / ~* J% Y- |* l. G2 f7 b
% w2 I, y. l8 h! {"Does your monitor have a power indicator?" : G9 d8 s g9 o/ ^/ @! I
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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N2 D4 N8 ^$ B! S"It's the thing with the screen on it that looks like a TV.
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* v+ v( T; D: a2 H) \0 p1 ODoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， * ~4 l9 W$ z3 n, z
. U2 u5 ]' p, g, R# i, @& X有沒有一個小光點告訴你它是開著的？ * |1 D _1 X8 J8 f# a! k
: }; O, J" T6 k6 Y$ q- FI don't know." : o- s S4 n% J0 ?+ D' x
0 m% P& A: w& ^" v8 X, k我不懂耶。 ' J: E' o% ^ O3 b/ W6 H
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"Well, then look on the back of the monitor and find where 4 Y' O- U) @+ l5 R0 e. ?5 |! g
; G2 C- p0 L a R mthe powercord goes into it. Can you see that?" 7 g' ]4 t7 ?; B) ]" L5 d
& M* f6 \5 N% N* f那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! F& ~9 L/ w# C
6 r! Q0 r5 P$ |5 j& R f7 u"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* o8 X) P* _' |% Q$ s+ t! v8 P* V太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 2 {! N# b0 X: q
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有啊! " G- E1 q6 j) T# M+ p. V6 P0 T
4 W7 X- s _* S8 b' R- _"When you were behind the monitor, did you notice that there were " ?3 E3 Q5 _/ v' R9 \: V
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two cables plugged into the back of it, not just one?" 6 c4 B4 j, c/ X% i, [ F
p0 x/ P! q: u9 ]! G- B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # C7 `6 D5 J% Z5 B3 F
1 n2 O' n! z& k* Z! m2 j2 H$ k"No." $ j4 m# z# O* V. ~
" |/ s2 a0 \; q& Y沒有。 # \ F$ j; F3 q0 Q3 j, |( L* M
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 + h, j/ V3 P; |% ]# M
9 `0 x# h( c, ?4 [' M"....Okay, here it is." 7 t3 ?: x0 A; Q: d0 b
) b/ _ N9 |# h9 u7 E, v( O* m* R' j6 cOK，找到了。 6 M+ Z0 }( [: C- T$ ~
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"Follow it for me, and tell me if it's plugged securely into 1 P! Q" f* V) Q' w# q
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theback of your computer." 6 b' ?2 `, ?* E1 e( ^. U
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 a5 L9 t; {' i" F# }
( o7 U5 Q- @; a+ n"I can't reach." % O0 }$ }, _. u
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我搆不到。 ; H; s+ v/ Q d) A% X
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"Uh huh. Well, can you see if it is?"
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* A- h$ |: t9 F. l5 a6 ^嗯，那麼，你看得到嗎？
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"No." 9 E) @: L% s1 G: V5 ]- {( _% B
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看不到。 3 |) C! W# B2 O: F
+ O2 z$ e) H/ H) f) R2 Q, R"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ $ h1 G* h8 f7 A) B: X+ q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 V& Z( u! I# @1 m# n
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喔，不是角度不好看不到，而是太暗了。 ' J; l, @ }5 F7 F
, S; X8 c7 _! ]0 V5 G; l! z"Dark?"
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太暗？ ?: i4 M5 G+ j& F: s4 }0 r
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"Yes - the office light is off, and the only light I have is
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" |/ h5 V7 n$ E' D9 ocomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 l4 U' A. o7 I% L
! F2 G3 \; K% N& q' t' z0 G- F G"Well, turn on the office light then."
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5 j U" h) M$ v" p那麼把辨公室的電燈都打開啊。 * W- v# `% X" t2 u7 S8 ?6 d5 p* p7 `
O9 I. [* Y' t, L3 b" B( _"I can't."
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2 Y7 i0 x7 R$ a* |) P2 S) e沒辦法。
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* x: B. V0 O& p$ W \; {6 z"No? Why not?" ! l* X/ `, m' I$ r4 \( B' y/ s+ ]
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沒辨法？為什麼？
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"Because there's a power outage." 4 _ s4 J2 j& h# d7 ?
4 A( j4 s; i" f9 Z, d因為停電啊! $ `0 ?1 P& Q3 D; W1 s! e4 i
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 |1 R+ p$ X) a
+ t2 I3 G6 r# C6 d# H7 t$ ~Do you still have the boxes and manuals and packing stuff / q: c4 H/ ]1 W" \: y% H+ B( h3 h
- ~3 i$ x5 S. I& f1 A% g/ {/ gyourcomputer came in?" $ I3 B8 m! f+ h) {4 E! @+ J4 w
; T9 `" N* ]) \7 P# ]停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 G6 {6 D) A# S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." - F2 a- |/ k( C4 i! }! {
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嗯，是的，我已把它們收在櫃子裏。 1 @# `0 K) F8 E( j# J# N* x& d L
# g* l, S( N4 g! r2 h, J* I"Good! Go get them, and unplug your system and pack it up justlike + D1 d/ v4 {+ z- P
. b# I- f# i' q U* Iit was when you got it. Then take it back to the store youbought it from."
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4 H- v& P1 O3 \' p' W很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 V4 O; q/ j: ?, L. A3 u Z
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : j* T7 n" H) y8 m
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"Really? Is it that bad?" 2 T# i5 r; J: J
- c; d( M' w4 b; N真的嗎？是它壞掉了嗎？ ) [* S2 K2 @8 P% x3 n
& V/ J+ c; u. x"Yes, I'm afraid it is." ! p0 Q+ H- R" }) V, p& r
" _ n8 {' x5 w2 ]7 _是的，恐怕是這樣了的。 % `% c: Y1 W" r9 y, [+ t2 Q
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"Well, all right then, I suppose. What do I tell them?" k3 L/ N/ p$ f- ]6 G
* |' O7 V- e/ y4 B" j3 |喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 O& d2 ~/ o9 S4 ^, R5 G
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"Tell them you're too stupid to own a computer." ( y; U3 X* G3 I. t' X
$ g" n: O2 p B+ A- p2 ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
