Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 x: q2 ` m" y
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"Ridge Hall computer assistant; may I help you?"
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" p) N2 d7 r( T! N7 {# PRidge Hall 電腦公司你好!我可以為您服務嗎? ( Z$ h& X% | r( m/ ]$ |
) A7 u7 f9 G+ n' C1 c8 N, R"Yes, well, I'm having trouble with WordPerfect."
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- S: |9 q6 L# v" W是的，我有WordPerfect的問題。 & j2 Y7 a" ^: f7 r( ^' X
3 L" j; C, m& U2 A. ^"What sort of trouble?"
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您有什麼問題呢 ? : k9 ] }/ ?6 O% w
' L# d: S* E7 G"Well, I was just typing along, and all of a sudden the words wentaway." 1 U0 f0 G1 A1 U% \
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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+ ]) `# U5 O% j( ~它們都不見了。
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$ R( l k( g6 P- V0 @) W2 d. n"Hmm. So what does your screen look like now?"
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2 Z3 P* Q5 X6 c& x/ B8 i& d嗯，現在你的螢幕看到什麼東西？ ; L' k1 r1 `8 y- _- o( \" Y
/ o6 Q; W9 j. e+ X, T$ D$ F" Q" z! t W6 A"Nothing."
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沒有任何東西。
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; f7 a) _' A0 }) U; ~8 T" M* H"Nothing?"
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6 b, d) F5 M2 Y' H9 z1 e- T$ |1 j7 K沒有任何東西？
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"It's blank; it won't accept anything when I type."
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9 Y7 ]# Z" A$ u! X5 R6 X/ o螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" [2 t2 q& l/ T& c
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您是否還在操作WordPerfect，還是以經離開了。 3 m1 ?. T Y$ B* f6 L" Q
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"How do I tell?" - L5 @8 S% B& k: [4 \, z
8 x$ P& x2 ]/ y5 W. \$ A我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 9 p l! T. } h4 F
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你可以在螢幕上看到 C: 的提示符號嗎？ 4 ~6 X \2 {6 r7 Z
1 J+ F; N2 [0 _# H- e"What's a sea-prompt?" 3 l" R& E2 {9 r& V$ g
& U; W' {; x p% k2 g什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( x1 x/ ~3 H% P5 Y+ D
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"Never mind. Can you move the cursor around on the screen?" - L2 v- W+ J, k4 U" |! N, O# ~9 G) M
0 k5 o0 o# G& Z3 c9 B不管它了，你可以看到游標在螢幕上嗎？
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! B' ?! R( R2 `0 v"There isn't any cursor; I told you, it won't accept anything Itype." * s% m$ }& c7 n
6 M1 ^( I; A+ _螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! A* Z* \4 x4 A7 `$ Z) q
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"Does your monitor have a power indicator?"
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- Y% n. z0 W) a# y" l1 y顯示器上的電源指示燈有沒有亮？ & r! I* [; ]4 _) Q# P# w
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. $ r; ~# f W" K; r
1 L d2 r8 t; t7 x' H( N KDoes ithave a little light that tells you when it's on?" * w1 _- S' j& s" Y3 L8 x
0 j# [+ ~. E8 X Q% C G7 i5 L就是那個看起像電視的螢幕， 4 n4 _ K( {) j8 O% W
, H1 B" U$ ]/ W6 k- m# O( ]6 Z有沒有一個小光點告訴你它是開著的？ ; x. C) M; G' O& G1 p2 Q: Y+ j% t& ^% Z- J
# W) W. J; N. m* ^0 a% J2 rI don't know."
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$ t$ C, `+ j3 y# ]" ?# L: A我不懂耶。 . R5 `, a: p' ^2 k" W
" q% Y6 J8 w5 \9 L, D- [- k9 |"Well, then look on the back of the monitor and find where : G5 R7 R* j2 }# q5 W% F- B$ b" q8 m
) ?( K8 t: b7 J6 ]$ r/ ~7 Z6 gthe powercord goes into it. Can you see that?" ( C6 C6 R4 i& ~# z% p
; b4 u/ ]3 C }那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; w" a- l# h% T/ a, j0 t$ [
0 T- U9 U' z2 }7 l% G/ a& e* c3 _% u"....Yes, I think so." ( b( g5 F2 O# ~
6 Y! P. x5 G2 {5 x. G& e是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ k; E* k# V: q( k
4 c% j; O! W4 i, \"....Yes, it is." % i% I" q: v6 [: A p2 c
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有啊! & V% V, E+ V) c% p3 _8 Z
6 S9 f. H( d5 w5 c4 Q"When you were behind the monitor, did you notice that there were / b6 J# H' T) _1 i- G& a! f/ d9 ?
: t5 h9 P/ X* i9 a: t. H4 {two cables plugged into the back of it, not just one?" f" U2 s; r4 ]3 K; O) E5 A
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' l Y% N( h/ b- }
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find . \& P0 ^: `5 s6 J" a! {
# v& U ]6 z, Z e3 W6 @2 v6 ptheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 . w8 L, T: s( t$ B, Z' o- x1 u
( X# M0 K* S9 l4 H3 G R6 Q' Z"....Okay, here it is." 3 D1 N4 y7 x3 X, \7 \
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OK，找到了。 ' B& [1 F% X& W: M' Y8 Z
$ K1 Z8 P( K, ~& J0 K"Follow it for me, and tell me if it's plugged securely into 9 ]8 l; ^9 b8 H; |( N- ]5 @
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theback of your computer." ; e/ f! u# f: P
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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5 r' n) A5 ?' z: V/ O"I can't reach." 8 B8 a G9 o% S3 O* g- }. H
6 B0 `9 f- W8 N q$ F我搆不到。
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"Uh huh. Well, can you see if it is?" 6 Z$ \( w! d2 g. c2 T# T
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嗯，那麼，你看得到嗎？
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, l! V$ j/ l3 x8 R" f& u"No." , g; n( e# ]9 I5 _% X
4 ], p; |# z' i( k ?看不到。
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! Y0 i7 Q, |' b& k1 l+ }"Even if you maybe put your knee on something and lean way over?" , g! M3 O g4 i
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那麼拿個東西墊高，爬過去看一下？ , j7 D7 r0 {- S
; @, x& T7 j! b$ d9 W6 u"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 i6 d' l! V2 P
. E9 c) ?7 w8 K" k* ~( ~喔，不是角度不好看不到，而是太暗了。 + M I$ e2 S9 ~, ^
* A4 F# Q# u3 c"Dark?" , P# F8 i6 j S# s
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太暗？ ) [( N7 Q8 d% f2 s; b
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"Yes - the office light is off, and the only light I have is $ ]+ E) q* P8 t3 {
+ l$ G* L' o& kcomingfrom the window." 6 P- P; X# @- A9 g3 J0 |0 r, J& w
( s$ T4 R. { L) ]1 p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 G8 A0 S K; ]
6 y* u( i5 P; ]- q& `& N"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 * \4 b( i# e2 C$ l
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"I can't." , Z* ^7 b( I1 H
) |* ]8 ~2 S, Q& m# V+ s沒辦法。 , G& I; s" T( B' u3 O& s
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"No? Why not?"
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" X" q8 e1 J5 D. D; M# s沒辨法？為什麼？ 5 }! x+ M( c( A) S+ \; X6 N3 ?. ~
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"Because there's a power outage."
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因為停電啊! 0 m; @ g: R1 x. G3 R
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"A power...... A power outage? Aha! Okay, we've got it licked now. 5 @( ^/ Q: ?0 j; K+ H9 g
7 ~, v* `& j& g% G3 m2 qDo you still have the boxes and manuals and packing stuff 3 \8 u6 Z! V1 }5 c
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yourcomputer came in?"
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: W2 r4 [# e: H; E+ \0 v停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ' c0 c6 [2 P2 H: D, a0 i& q
. c; u( q. C3 H" x0 D$ z q7 c嗯，是的，我已把它們收在櫃子裏。 4 N: x9 M7 b9 U) a ?* a* {( J) j
/ L# A* y9 {* H) x' B Y3 z"Good! Go get them, and unplug your system and pack it up justlike
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; ?: ]. `! w% A1 P8 W I& [it was when you got it. Then take it back to the store youbought it from." + R* p- E( f0 g7 z2 |! a% t. E( F
6 g, G* ~% A! s. k很好!去把它們拿出來，然後把電腦搬下來包裝好， " I& y3 \, C, M- T) H) m: s& U+ e
4 u# ?4 S; ]0 ^: V$ [就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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# q' S4 v l0 d7 {& W真的嗎？是它壞掉了嗎？
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$ }, o# f" C; P"Yes, I'm afraid it is." 1 a& b( n+ g, X- a* `& b
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是的，恐怕是這樣了的。
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5 N* y$ K; s! S+ h% O" H2 W0 n6 Y"Well, all right then, I suppose. What do I tell them?" 1 `* D! e) H4 U
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( |: Q: z. F0 {/ f1 ^0 I
3 @ J% w4 l9 V/ I8 E% _" D"Tell them you're too stupid to own a computer." 9 s+ r8 u) N' i% Y: r; c3 C
9 ~2 ?# \' {; T1 w: B% |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
