Ridge Hall ¹q¸£¤½¥q
¤@Ó WordPerfect ¹q¸£¤½¥qû¤uªº¯u¹ê¹ï¸Ü 0 B- @! ]% ?* t( V: m& Q
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"Ridge Hall computer assistant; may I help you?"
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* L+ f, d2 i# c% n, M; YRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? ! D9 w7 Q8 K/ O3 Z
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"Yes, well, I'm having trouble with WordPerfect." # m, c; E, f: X- s9 E) \
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0 M) P) ^( ^! L# w3 k"What sort of trouble?"
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& G# R* q G0 g i" _7 U±z¦³¤°»ò°ÝÃD©O ?
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/ v) m5 ?; R+ o+ u8 b0 B6 L1 z"Well, I was just typing along, and all of a sudden the words wentaway." ; V n" V; j S [% U& V2 C' Y
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§Úèè¦Û¤w¦b¥´¦rªº®ÉÔ¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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"Went away?"³£¤£¨£¤F¡C
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' I- Z2 l9 t# \( `* ?0 g! d3 f3 D: E"They disappeared."
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¥¦Ì³£¤£¨£¤F¡C
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"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H " \/ |1 n" ?7 P5 F; K" W
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"Nothing." 9 E" F& ~3 ]8 c0 e5 [* O1 [1 h
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"Nothing?"
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¨S¦³¥ô¦óªF¦è¡H
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"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?"
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% X# c! }4 ~, Q! @1 {- w±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C 8 g8 @. J( q- h) Y. ~, S$ ^$ w
# A2 b! W0 r& K) A& H$ D"How do I tell?" - c' {) T- r: i% y
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§Ún«ç»ò»¡©ú©O¡H ( A7 ^! M1 z8 _- m! C0 x
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"Can you see the C: prompt on the screen?"
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H 7 f( k9 |4 X& b( f5 e5 W0 i. B1 Z3 p
. {( R' A" o% [; f8 U"What's a sea-prompt?" 1 `; R! g! r% s. N6 {* m
) \" ^# G! y% G) N V4 W9 q¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) : ^( {2 V) T A' p2 A$ F
: D; n+ T% \) O4 P. N4 _& {"Never mind. Can you move the cursor around on the screen?"
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: O( ~& m7 u t"There isn't any cursor; I told you, it won't accept anything Itype." % ~! h: d4 N7 u5 c* }
! `4 b8 R2 c/ Z¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C ) {! G Y" v8 X- P: p; y1 M
$ h2 k; |4 \$ v0 |' q8 w"Does your monitor have a power indicator?" 5 _2 |: ]- S: A' Q0 B8 a2 w
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H + }- ~% ^. d0 u6 B: X
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"What's a monitor?" 6 H6 J1 L" A+ H% ]( P
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"It's the thing with the screen on it that looks like a TV. * y- z4 T+ Y9 Z
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Does ithave a little light that tells you when it's on?"
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I don't know." * Q0 y( O; G; E/ I; y
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. r! C( y) h& z/ t- g0 A"Well, then look on the back of the monitor and find where $ a3 _" e% f8 e# J. H+ b/ P
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H : |, x A y& f1 ]4 p
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"....Yes, I think so."
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5 F& E) q7 `2 M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 V. ~ S. g# N5 K! r4 J- m7 p4 Z: A l¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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"....Yes, it is." ! A) L# ~* y; i% B) y
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¦³°Ú!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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/ @( `: O2 Q; w$ w" t: {+ z§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H P( \8 _6 z% V
3 K* x* M( B0 n"No."
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7 o8 y# I# a4 a0 i" g' P; z"Well, there are. I need you to look back there again and find
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theother cable."
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"....Okay, here it is."
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"Follow it for me, and tell me if it's plugged securely into & n# ^; R2 F, D* `. b
7 |: r0 ^7 h) S/ ^% b0 gtheback of your computer." 5 [5 e, @/ A; F
. a- a6 x2 B6 c: O¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á±¡C 2 l+ S: P1 W, J& w" t8 Q$ J- y) v( A
6 S. ^3 K$ f8 F* z) U n* H"I can't reach."
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) m2 R: \4 Z9 V# B9 G"Uh huh. Well, can you see if it is?" 3 B- E! ^3 l+ L) Y K+ j
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"No." . X8 H. f! j1 N! i: i: X
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$ n" D% q0 m, \; u" y) i; h+ G"Even if you maybe put your knee on something and lean way over?" 8 N* I8 V0 i( ?4 C) G9 H3 t, W7 H
9 W. Q- e9 _, O¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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"Dark?"
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"Yes - the office light is off, and the only light I have is g" Q2 }0 X2 ?. \1 a
% m3 j* Y+ ^3 T, x' [4 h# n, Vcomingfrom the window." # y5 d8 u, w5 d, ]
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"Well, turn on the office light then."
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' H8 \" t, ]) n5 [ ^3 P"I can't."
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¨S¿ìªk¡C
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7 `* D( \& |; p7 W" \- z"No? Why not?"
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- T; k, d+ j* U# b4 I' p Z"Because there's a power outage."
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" e9 ^; r5 z, a* J6 _ h"A power...... A power outage? Aha! Okay, we've got it licked now. q3 d% ], ^0 ?, K) g5 I" o: _
* _% H% H. e& uDo you still have the boxes and manuals and packing stuff " X+ _: E; ?" Y- Y/ c }3 F
e1 \7 y) n1 K. X; \yourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A " m' |5 P+ c5 x) \$ c9 P
7 _8 M$ x$ y! V¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H 2 a$ p9 P: G' B, z3 s9 ^4 q- K2 g
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"Well, yes, I keep them in the closet." . v8 ]( E' V$ d4 J. e9 \7 F
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) F3 C: b$ }9 J; n' o* L# I"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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+ h9 v* }7 z9 Q6 A+ w´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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* b& s+ n# Q# n9 x' R"Really? Is it that bad?"
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H E6 r$ t% ~9 G8 d1 H7 G
9 {2 v6 o$ x+ ^9 S- S: y+ ~" V"Yes, I'm afraid it is." 8 T8 `: Z: g8 t+ h0 \6 B
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5 U! ]9 q+ A$ A) @"Well, all right then, I suppose. What do I tell them?"
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H
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"Tell them you're too stupid to own a computer."
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