Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 N% z z% G, t9 Z: V" f3 a: |, Q
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"Ridge Hall computer assistant; may I help you?" ( s4 {9 s& {8 v# x
8 f4 B9 l( h4 w, Y% ARidge Hall 電腦公司你好!我可以為您服務嗎?
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. ~/ H! W m, x3 z& \5 h: A"Yes, well, I'm having trouble with WordPerfect."
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. T6 N, C5 f1 a: [3 @3 H是的，我有WordPerfect的問題。
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"What sort of trouble?" ' I1 u; _8 e0 H( Q) u6 C
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您有什麼問題呢 ? / M! |( w! p t8 A& O- U. Y
4 K' s6 C& ]- m# D9 G2 ]# B' I"Well, I was just typing along, and all of a sudden the words wentaway." / C# @3 y3 i2 y3 R$ R9 R
- L" Q; t* e) z$ |- o我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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8 X2 i0 P* s5 ~' i"They disappeared." , E' N# I: _4 W6 X* A. V
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它們都不見了。 ; l5 N& B w0 g6 v* @7 o; O/ `# z" v
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"Hmm. So what does your screen look like now?" % a3 |, S% N U& x- P$ Y/ h
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嗯，現在你的螢幕看到什麼東西？ $ h5 z, Z7 l* E J& m+ M
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"Nothing." . h: V) \$ S6 s; z
" Q1 Q+ [ ?( ~" V/ ^沒有任何東西。 : ?4 Z4 y7 p/ j: c" Z
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"Nothing?"
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/ r6 Z( f5 b+ g+ I沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 & F6 P1 q) s- [
9 H6 H. Y8 D A w"Are you still in WordPerfect, or did you get out?" & e" a" y: J( Y, V: o% o6 g
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您是否還在操作WordPerfect，還是以經離開了。 7 X$ _3 }& c/ Q6 ]$ g
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"How do I tell?" # K* H' s" {6 H# u0 {" M5 ]# @( \/ [
% G" y7 M3 `0 e& X$ X# n- K我要怎麼說明呢？ ; E# x& {4 L9 q3 ?' j x& X# f) S: r
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"Can you see the C: prompt on the screen?" 8 ]0 B9 q; o7 n
1 r V$ J. \! N& m, r, T你可以在螢幕上看到 C: 的提示符號嗎？ # l% c/ n" D" B( b$ n1 ^# E) x
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"What's a sea-prompt?"
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3 ^5 C4 A$ m5 v! R7 }# ]* [什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 1 G2 V" ?( |( |5 Q+ a: r
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不管它了，你可以看到游標在螢幕上嗎？ / }4 ~: g' ?9 S! A* ] z
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"There isn't any cursor; I told you, it won't accept anything Itype."
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, n+ p( [( U, d2 P7 J6 L螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 ]: w' s& N0 {# o8 z) o) O+ u6 }
$ B& u& A+ k" F3 q q"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 7 R* ^$ G M/ w, F( [# H
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什麼是顯示器？
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$ L3 `4 I& F2 z6 l"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ! L# t5 e; r; P9 w: Q7 m& i$ K
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有沒有一個小光點告訴你它是開著的？ ! I2 u f' Y+ h& C
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I don't know."
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- H* L6 C" X6 M, K% r" ?" A4 E我不懂耶。 * l4 d5 h! y7 g" F( l8 D
' |& X3 ~- u9 m5 O9 O"Well, then look on the back of the monitor and find where
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, y0 v6 z q! k* s2 f$ Y# c) P9 Hthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ u* F+ O0 `4 H& Q) x) X! d. e
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"....Yes, I think so." 3 [8 w7 a9 [1 T# h2 \' J) i* ~
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是，我想我看到了。 ! j( t5 q- [% f i0 \9 ?- ^/ H
4 x; h# w) ?9 ~, ^2 z* G6 O% q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - m8 D B8 R" |4 M9 }+ X+ j7 I9 J
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 R+ ?# q5 Q& K4 a7 V
( }1 W2 [, z7 g3 y6 N"....Yes, it is."
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5 \: X% |. _2 i& h; C; n! n有啊! . B; v* R; n9 z; Q
+ E) p6 y# L6 I" A2 P& q"When you were behind the monitor, did you notice that there were # _ U. A& C, a! q: r8 x
+ Q" d& T6 ] q- p8 Dtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 S X, |* t; `8 I3 W
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"No." $ X( \$ [- T) M3 w7 d( s
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沒有。
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" F4 D+ j2 Y* p: v# L4 [; E4 S* ]"Well, there are. I need you to look back there again and find
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theother cable."
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* y# r, x# r3 j4 v3 h; q' H6 X8 x就是了，我要你再到顯示器後面去找另一條電線。 7 o7 G* \6 { J# A; X
% v: N0 e# t, p4 x7 H"....Okay, here it is." . i9 P" X* l# O+ i/ W/ ^
! K9 |: v% B, G- s7 kOK，找到了。 8 @; [# D u3 A# v9 ?* x: A& ]
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"Follow it for me, and tell me if it's plugged securely into 9 N" x2 I4 m1 s% N$ @* M
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theback of your computer." 0 G" r. X: t$ L( G" o
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * O6 O: y" ]6 T1 \
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" % ~1 A6 u9 P$ N m8 e, o8 W- j
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嗯，那麼，你看得到嗎？
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"No."
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' c1 Z0 C# j" W$ [) B' s: ^$ K看不到。
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"Even if you maybe put your knee on something and lean way over?" 0 T! C2 W+ }) I2 z9 s* W$ d @ J3 |; a
4 \+ e, a1 r |1 \那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' A' t7 c1 S5 Z ^- ?5 j2 {
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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# O+ H" \& X- n# N"Yes - the office light is off, and the only light I have is
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comingfrom the window." ! I- ^* n' W# D6 Y2 z7 g
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." $ H3 ^% P4 D3 R2 P3 @% p3 U f
2 S2 n& D {4 s5 A; l那麼把辨公室的電燈都打開啊。
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"I can't." , S( q7 L6 s% E' r3 B
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ 7 D& E8 }0 L/ h7 D& w$ a
" n# k6 M& d+ U"Because there's a power outage."
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5 u4 {! T, o9 b5 u1 y9 y因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff + s3 a$ d6 H! ]* e! d+ q
( \6 W% D2 {6 e& n$ `& ]. ? |* `yourcomputer came in?" + e- C$ ~0 q$ Z* e% |
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." % R" o* k# D% M9 B: o+ f
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嗯，是的，我已把它們收在櫃子裏。 3 q* t C% e; c/ q( g
. E1 {5 X* n. b- F. i1 `4 \) e0 _"Good! Go get them, and unplug your system and pack it up justlike
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- p% A/ z# C9 P/ zit was when you got it. Then take it back to the store youbought it from." 3 \7 z. P) z6 l& g; H! ?! H; J
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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0 [! {& c, Y4 F, E% ]) c# O7 Z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 [" i5 @; P& n$ Y% Y
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"Really? Is it that bad?" 1 K" m% W1 S1 O3 f i4 Y* W
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." & W+ W7 u3 c1 }! @( {
" a4 \! I$ M s5 v9 I" R8 Y是的，恐怕是這樣了的。 & h4 O8 O- \) |+ Z6 h
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"Well, all right then, I suppose. What do I tell them?" " T3 {4 ?* r: i4 S3 i6 @1 I
4 V2 p! i3 t; O9 t8 ]' `喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ R, g- f9 n/ T"Tell them you're too stupid to own a computer." y: N! e8 i& c3 d
" i' x& q! X" D就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
