Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 `" `/ l, \! [* M
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"Ridge Hall computer assistant; may I help you?" 1 a4 A, g) k9 R8 ~2 I( ^$ N7 [
0 U. q' a/ x3 |2 O9 jRidge Hall 電腦公司你好!我可以為您服務嗎? 9 s/ ~% v4 U* s. {: }" F6 b! g
: s2 x: i0 J. L/ T) `1 O. \0 b/ Q"Yes, well, I'm having trouble with WordPerfect." + l! l/ e& g$ K8 y3 E3 o+ k
+ u; O$ X& ?1 _, F' ~5 C是的，我有WordPerfect的問題。
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" _$ F. {& T4 L6 H/ F"What sort of trouble?" 4 g) h. p1 _$ L9 |
5 \2 H/ R( [" @您有什麼問題呢 ? % S6 Y! y5 N0 Y$ N
# K7 ^& X- k" ^"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 * M/ c2 L* w' l1 l. H
: v5 V% ]; b# R1 d8 J* `# t+ g"Went away?"都不見了。
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: \ O4 Y8 T! i' g/ ~$ R1 g"They disappeared." 5 H5 I* z. o8 B; s8 Y, T+ D
8 R8 [4 x$ B/ ]' v( C( Q它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ( z1 {9 }) ?: x+ s; p G
8 s( W. |7 c E! t: t& I4 q+ O" w"Nothing."
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. a7 J' n" L# E3 {沒有任何東西。 & F" t6 w. l3 L
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"Nothing?" : C k0 D, i- z, {1 X, N4 c- N& r
" x, N# a9 B6 T4 Y# y沒有任何東西？
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) e4 g( m* h: ^0 U"It's blank; it won't accept anything when I type."
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6 X& z" r% k- S7 G! P螢幕是全黑的，我打的字它都沒反應。 6 [( ~$ s& J2 E9 }/ J7 p
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"Are you still in WordPerfect, or did you get out?"
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4 C9 B3 O9 w6 D9 a" U您是否還在操作WordPerfect，還是以經離開了。 2 m* T0 b# x- v
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"How do I tell?" + u( k, `8 o ~* o: A
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 8 d9 q: A8 d7 z* o& A
9 ~& Q0 t5 \% C* c0 K, g"What's a sea-prompt?"
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# W9 f5 v3 O2 k' v: d什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 X+ n$ E( q7 Y% Q5 ?9 B2 T"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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; W$ v4 _1 Z( D$ l) X"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" $ y6 j+ w" C$ v# x; w% r) v
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什麼是顯示器？
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. y5 ^& K$ o' s6 o' d* n7 f"It's the thing with the screen on it that looks like a TV. ; ?) b0 I" _) e5 V4 N' J9 \$ j
0 U$ P6 c2 ]5 M. K* QDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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2 {8 i) D6 M3 R4 u% N/ C( f有沒有一個小光點告訴你它是開著的？
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2 ~1 x2 R9 O6 T4 d$ a3 EI don't know." 2 }! W+ s; K- p
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 3 G6 u$ b4 D* D- W% `
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% y* `0 o) n6 u, F7 } ]( T2 b% Y" }- Y"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " M% a7 J4 F2 O( p& I& q- y
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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: {- C R% k' H: }3 E"....Yes, it is."
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9 I- h1 [* B$ g5 k有啊! 2 ^' `/ B( [7 h
; N7 ?$ ]1 Y5 {1 e0 f"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" * F2 t+ S+ @( H
& \$ s2 ~/ i( S7 x* s w你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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; q7 e& e/ H0 V- x沒有。 5 n8 `! b& ^6 I, \
1 i+ @+ j% c. p( n5 y"Well, there are. I need you to look back there again and find
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# s3 g* Y+ x' u+ P2 ^theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ) i7 V* ^3 T# Q6 k# e7 o: c
2 w0 ^$ k& W) C/ g+ G"....Okay, here it is." / N* {+ ~) Y y( F$ M
* W0 L1 F4 }2 f9 @1 y9 a5 J6 DOK，找到了。 - A& f. ?. V- u$ k$ |. a
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) d# C6 Y Q8 S6 E# a
( H& y6 ]1 i r1 k, {) h+ H6 b再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ H3 H8 L T) u3 a+ ~- f
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"I can't reach."
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我搆不到。
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9 N0 d0 C$ _6 M/ N2 ?"Uh huh. Well, can you see if it is?" * h+ Y. s1 x* l2 Y) N2 V
% ^% F) W8 t8 N) L嗯，那麼，你看得到嗎？
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"No." % u" D3 V% i9 n
' D* i* d1 J. T6 S* R看不到。 % R& s7 \" e5 p6 E( b5 n7 ], r
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"Even if you maybe put your knee on something and lean way over?"
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{, I$ Y' E1 X% Q- Y那麼拿個東西墊高，爬過去看一下？ ( K4 t# l/ f7 U" ]
2 R7 [$ |( d/ O- ^3 o {/ S2 _"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ) Y4 {% |3 k: s
3 j% |& l/ u. r+ V. {4 B- @0 D"Dark?"
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太暗？
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; @7 d& U- I( H6 \7 o3 d3 d/ n"Yes - the office light is off, and the only light I have is 9 _) C( o6 m$ }2 t: ~: \
: W9 V- X; `; C9 X* p) ucomingfrom the window." + S' R5 M; z7 G1 |
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 V3 ~. t) d9 ]% x
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 3 Y! {; P0 G* l& E
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"I can't." 9 S, {: ?( j; L( q$ i
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沒辦法。 0 v4 q. b6 o! @" P, \* d4 X' V4 X
/ v( D0 F% [2 i/ m H' j% U"No? Why not?" + L v( G1 n# z
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沒辨法？為什麼？
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"Because there's a power outage." / [0 o; X4 o/ p
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因為停電啊!
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& X6 \ D7 g# P) D% A/ g1 @5 o" K"A power...... A power outage? Aha! Okay, we've got it licked now.
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9 x" q, G4 o: wDo you still have the boxes and manuals and packing stuff 2 ]2 ]0 \2 P$ I3 q& J
: C: [5 o, l; L( T, Zyourcomputer came in?" 3 K! q7 S) |8 g" g5 P6 T
. J# j% J8 T# E; P% o4 ` V停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 X( }4 C3 U' j8 Y! J8 H電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 6 W6 C" w8 F3 \, z' H' I
' O0 u3 d! ^8 \( n$ s6 q$ t8 \嗯，是的，我已把它們收在櫃子裏。 # b _0 r. b% H% {: `8 J! T2 d
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"Good! Go get them, and unplug your system and pack it up justlike 7 S7 a! E, N8 O" C
3 o) R& Q, M8 R h6 Kit was when you got it. Then take it back to the store youbought it from." , O5 w3 U8 _/ B: B( S! L
3 j. z- } M/ o' C" o2 _2 D/ A) G, l很好!去把它們拿出來，然後把電腦搬下來包裝好，
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( m1 V( u; q% d4 ]$ B就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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, K. K( u8 {* a0 a2 ~! Y/ k真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 0 g' n/ e) h1 o$ b
( k3 ^4 {& |) H- k/ |+ O+ {. k是的，恐怕是這樣了的。 . O, V8 v* x# W
( F! @: g x8 D# X"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." . Z* X) h: Q' D0 ?
7 H$ T+ q! k$ y: L9 P就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
