Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 + i/ l5 K G1 J
. G, q3 x" \) K& T V+ K"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 2 k) A# E( o4 j5 O/ l3 z
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 $ X% P& m" S3 }' N8 v: H0 z
( d1 ^: Y# l, F* J. X"What sort of trouble?"
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您有什麼問題呢 ? 0 I5 y% X) X3 C* y& m. _0 S. u. t
1 g& o6 b2 P7 m0 K0 o) N"Well, I was just typing along, and all of a sudden the words wentaway." ' }; e/ R# p9 C/ Q
6 `) X$ Z& p% h; Q4 I$ P1 @我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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# A0 x7 v6 D3 w. I- H- N- l"They disappeared." 4 h( M0 |% o; \' y
$ n; C8 T! z# e1 G P. w0 v% t" z它們都不見了。 . R6 Q+ [; f/ S' O- K+ I! [* M
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"Hmm. So what does your screen look like now?"
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1 Y+ j, m3 Q1 F" M* Z h% s; ~嗯，現在你的螢幕看到什麼東西？ $ p- Y/ k, O! l' {' ~ o+ ^" I
$ a" x) t5 O2 e2 O0 T& p"Nothing." M6 v) n7 F6 |+ T* P- L- G3 s" F
* M( B4 `$ o% ^, L- ^沒有任何東西。
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) r& |9 t* N" s"Nothing?" # g: @. M. s6 z5 z' S6 u( s
( J( O c, V& I8 P# I) ?4 P沒有任何東西？
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"It's blank; it won't accept anything when I type." - m* q# k+ E% a. t5 L* _
" U9 Y6 Q! f9 w4 B0 ~螢幕是全黑的，我打的字它都沒反應。
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7 v# h3 F- f I"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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3 ]. t% g8 [! Z我要怎麼說明呢？ + F1 r9 O/ k( s2 L U# A8 _" e
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"Can you see the C: prompt on the screen?"
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0 |; h+ n- U% r3 ^你可以在螢幕上看到 C: 的提示符號嗎？ ; @2 z: X! L$ T1 w7 {2 L5 y6 L1 N
" Y4 n0 x$ V9 ~2 O1 V) b"What's a sea-prompt?" / z# }7 V: H, U6 _5 T& |
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 5 s0 q, X% {+ s8 H- X+ K! ^
' f+ t' t" B+ g h不管它了，你可以看到游標在螢幕上嗎？ 9 H6 u- V$ v9 C( o. H/ O
6 Y: N" L7 _1 ` ["There isn't any cursor; I told you, it won't accept anything Itype." ; x& x/ ~' u# d' ~! ]* o5 v5 e
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) w: G+ K' D" c. Y
1 k: |+ T# k* [% n U( f0 T"Does your monitor have a power indicator?" ( ^) v, b5 ~9 W# `& U, p
2 q& N1 F+ p/ \* Z4 m5 P5 O7 [顯示器上的電源指示燈有沒有亮？ + l! L& t) G4 S- y: e
9 X: _1 S; ?% k9 s"What's a monitor?" / z% }4 O8 O4 W2 _) B4 u% [" j
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什麼是顯示器？ 9 ~ {4 ^# j6 z3 M7 l
5 D7 Y2 g* T2 U"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 ! U2 \, Q3 |) r8 R2 ^, ~( I6 I
- k+ I7 B: z& I"Well, then look on the back of the monitor and find where 3 ], ` }* o0 g3 j4 V" x' Z0 Q! O$ R
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the powercord goes into it. Can you see that?"
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; p, Z: ^. C$ e# R9 N% i那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 y. q" @: u) @' H3 ?
# y, b' V% M! R" t"....Yes, I think so."
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0 k- D# e6 M9 J) ~% _1 g9 P8 }是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 Q: e2 w+ {" x; ~4 w: e
; {* J6 l* F# @* r! d. q3 O9 L"....Yes, it is."
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) }) r0 j' Q" K有啊!
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; S+ B$ X k; t {"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 5 u$ N8 X7 d6 B
* Y6 u' c3 M/ S) E2 P: P你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 0 X! q5 S6 K: u! m) f
# v3 I8 S* O1 w% \& {5 u"No." / x1 ?' H% |7 c/ O) E5 A% m0 G
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 3 b- [9 p' d8 T/ ~: c9 q
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 0 X$ m9 M1 w! y+ Y2 y2 m
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into % {4 r/ C4 \; M/ G# {" c
0 F+ k0 |0 l, T, L. W3 }# P; Wtheback of your computer." 6 a$ [ @0 } d" ~" q4 \! K
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 \+ W2 u6 O. H: Y
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"I can't reach." 5 K" K/ f0 z7 }8 |& ^2 a w
0 T: C t8 Q2 T% t& N+ s我搆不到。 ! D+ v' j) z% W7 ^
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"Uh huh. Well, can you see if it is?"
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! Q* _! B5 n! B0 c* [嗯，那麼，你看得到嗎？ . n- I. |% q t) v. }; k/ v# U
% W) ?: P& F/ b" z8 v2 ~* n9 e& n"No." 9 ]- I: L9 ]0 q$ n% Q, U
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看不到。 - f9 Y& Q) I0 N
6 l' g5 S; V. _. U2 L% U"Even if you maybe put your knee on something and lean way over?" 0 L: D, y5 E6 h
5 w' a- Y a9 u+ Q9 m) e& g( H那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 " ?1 z9 X! K/ }. b! |
& b3 u) ~; ]* ~+ s) D& v" q"Dark?" # _& l: U# t j C; f) m6 e
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太暗？
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"Yes - the office light is off, and the only light I have is ; O8 z5 k) Z2 F% c0 H
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 A' A+ p8 k7 {4 N
' ?0 o* v( X+ n g8 U7 i: C" m3 R"Well, turn on the office light then." 4 b; `5 `5 A( c" q
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那麼把辨公室的電燈都打開啊。 7 F& @- ]9 N; Y! e: N
) {3 s* X8 A E/ V* H"I can't." 7 I- [; b8 C; }# Z5 M. [
$ { p) N/ C& x5 h沒辦法。 % I" T- H: n- }: k
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"No? Why not?"
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沒辨法？為什麼？ 8 g/ b7 {# J k
4 g0 K5 S1 H' Y1 k. A# y. T4 B. R"Because there's a power outage."
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8 B( a* \. a) r5 d1 |因為停電啊! + R4 h4 {8 ~/ U( _- L. }* E& b1 R
. P. D8 N. V/ D5 {0 T"A power...... A power outage? Aha! Okay, we've got it licked now. , s/ U; m1 T- G: `: u
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Do you still have the boxes and manuals and packing stuff # N* m7 h0 m: k) I. l. }
( q3 J$ ?9 O' n+ N5 qyourcomputer came in?"
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4 f& K9 e6 u$ M& d9 C4 B; _, y# F停...停電？&#@!(& ，喔!OK，現在開始打包， F+ B7 R/ A( m/ i
! P4 `& D( D, i8 v4 `7 E9 U電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 X. r$ G% m( A9 D
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"Well, yes, I keep them in the closet." 6 e, [) _8 X1 s% h* Y7 B
& e3 O* U7 x- ?; ^嗯，是的，我已把它們收在櫃子裏。 & `* f$ T9 o( t9 r4 U' N3 h
* @/ g1 }) ?+ c* X2 Q"Good! Go get them, and unplug your system and pack it up justlike ! j' |' b2 C' U) p# x) \
* u1 O) q: b. J/ }it was when you got it. Then take it back to the store youbought it from." + A; i, d% T: L9 V; V0 j, J
2 I( ?9 ~8 n, b* T" Y `4 P很好!去把它們拿出來，然後把電腦搬下來包裝好，
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! ~, A j; H; z/ k8 I2 v1 I/ U( k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " W- |7 F, e2 U, h* B% [& _& P! r# C
- n5 a. m3 f; V1 h! D"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ % ?+ D5 A# H, O+ Y6 e( P+ v6 g
3 I1 M, ` \/ b3 h"Yes, I'm afraid it is." $ N% g( N! X* s) x
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" # Z5 t# H* g6 ^, M+ ?" ^: `( e
! C9 G* H4 m" e0 @* f/ v$ `9 L# c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( b: X: h, |1 {; m8 t
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"Tell them you're too stupid to own a computer." % k, v4 z7 N' l4 g/ Z+ d% Z6 ~4 b
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
