Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 s9 j: T3 } d. m( I$ ~0 u
9 A: j, F$ [. N; Q6 ]7 j"Ridge Hall computer assistant; may I help you?" 1 K! n2 k* h! T4 P
" Z! U( p5 B# o8 tRidge Hall 電腦公司你好!我可以為您服務嗎?
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7 N G" g* T. J; Y, P"Yes, well, I'm having trouble with WordPerfect." - a2 l2 ~5 |: F" m3 L2 |: n4 _
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是的，我有WordPerfect的問題。
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5 k! E3 o( _/ B5 h- g7 E& C9 o R"What sort of trouble?"
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% e Y. m* [& C0 C您有什麼問題呢 ? 3 F3 p0 ?& h7 u% M A
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 v5 h' W0 E; F; H
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! d, j- A' w9 ]9 m: v
R/ D9 _$ o5 y9 l* w; W' |"Went away?"都不見了。
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$ Y. m1 a/ ~$ Q4 `9 J"They disappeared." 8 W, y) S# w" Q' P8 d' H- M
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它們都不見了。
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"Hmm. So what does your screen look like now?" ( A1 \( U- d+ S" U. t+ S8 b- L
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嗯，現在你的螢幕看到什麼東西？
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* k1 r% A9 S; M: t$ R8 Y"Nothing." , F7 L- h& {( G; U5 h) S9 [, n
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沒有任何東西。 , c6 ?: ^( t% H+ E! e
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"Nothing?"
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; {4 `( n* L5 ^+ F$ m9 w沒有任何東西？ 1 d/ h+ f" c' J, Q0 {
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"It's blank; it won't accept anything when I type."
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! \5 l" m9 s$ }; H螢幕是全黑的，我打的字它都沒反應。
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- h- |# k b- [2 U"Are you still in WordPerfect, or did you get out?" ) s/ i9 O& V7 w
! v! \2 p! j6 W8 r! L% m您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" . l& f2 H3 _1 }/ d) G9 m: m
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" % T) G7 w% r0 H2 a4 l
$ b; B" E( H7 u/ c" x( {4 Q+ U* I# P: e什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 i! H% f4 w" u3 b"Never mind. Can you move the cursor around on the screen?"
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6 f. i- I) ~; f2 M6 m; a不管它了，你可以看到游標在螢幕上嗎？ 4 H7 v$ ~ f% F1 u5 X- A
# g$ z8 [. w3 L2 V5 b5 |"There isn't any cursor; I told you, it won't accept anything Itype."
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! R W S* t7 V0 r8 [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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6 D6 ^+ h: ^$ _) F' m) {"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ * U% z% S# @8 ]
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"What's a monitor?"
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什麼是顯示器？ 5 n e( q- w9 \: _/ Y7 h4 n( f7 |
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"It's the thing with the screen on it that looks like a TV.
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5 a$ x ^) u# [Does ithave a little light that tells you when it's on?"
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1 i8 W6 G v3 v- z5 D$ G% t就是那個看起像電視的螢幕，
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# `1 L4 D. y7 |& ~( U7 c有沒有一個小光點告訴你它是開著的？
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I don't know." 2 r. Q- V% q) T' u _% Q: {
* S4 _$ [$ z2 v/ r3 Z3 [% p9 P我不懂耶。 ( W s3 G4 ?9 S, Y2 N! t
& V, h% H8 B7 X1 ^' k. y6 Q" L"Well, then look on the back of the monitor and find where 6 g1 `( i' r( q+ L" Z8 _( F7 R
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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- t3 S+ b% N' g( m5 `# J* A" |2 y; U% B是，我想我看到了。 - B' U& ^, J6 a' Q6 ^0 L- o
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." & ?- A4 a e- n# [8 E: H: y
) T2 {5 q8 g+ R3 w; |有啊! 1 e! V5 g i& E$ x' t8 i
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"When you were behind the monitor, did you notice that there were 7 |4 u. R3 Z8 C! i7 [. V) r
% ^: `8 I5 X9 C$ f" d& etwo cables plugged into the back of it, not just one?" . Y" c8 _& U- n4 q
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * X5 v( k$ T) y
j" h T2 C7 j4 `- q& I"No."
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沒有。
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4 j) I" k6 z2 \# x2 s"Well, there are. I need you to look back there again and find 0 Q5 ?' W* Z7 T
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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& V) E; L! v/ k& {"....Okay, here it is."
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8 ?/ _# J' v n& [1 kOK，找到了。
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& Z5 |( W2 P- r% ?5 _1 z"Follow it for me, and tell me if it's plugged securely into 8 K, E# o' k( h
{4 @7 k! ]! |8 V htheback of your computer." 3 \1 ~$ }8 @9 B+ B; v: ?
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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" |4 k" M1 X3 ?4 i* n"I can't reach."
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H [9 U9 \1 q" I我搆不到。 2 I* ]/ g/ k$ Y( v: A6 r- u
8 @3 `6 t8 J& o2 i- l"Uh huh. Well, can you see if it is?" 9 C" R, U3 d9 ]1 d1 `
6 C- ?7 D& O J0 r' ~嗯，那麼，你看得到嗎？
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"No."
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看不到。
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" ~' M' @9 |# c7 j% R0 Y: P"Even if you maybe put your knee on something and lean way over?" 4 a3 z* H/ C& X" D/ [1 c0 m
$ O! J: R8 \% D1 a9 u* \( X @) |5 t那麼拿個東西墊高，爬過去看一下？
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6 I6 A: |3 N( Z7 {( R5 z"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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3 U3 z% [, K. l喔，不是角度不好看不到，而是太暗了。 , g1 @0 U. F) S# y
& k2 ]: l1 _7 z! [& `% p* @) d+ s"Dark?" + ?1 J& e# w' N& p5 x
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T O9 G" v$ c" @"Yes - the office light is off, and the only light I have is
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' \& ]# h, |& @7 ~4 w' B9 V2 ccomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ T9 U4 x- q& @ N* j"Well, turn on the office light then."
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3 L! }6 o) A6 J$ z那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?" & r* C4 \0 O( B$ Z! B1 p
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沒辨法？為什麼？ ) H+ I% ^+ t, x
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"Because there's a power outage."
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因為停電啊!
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' B: y9 ^6 L8 a0 |( X4 d' ["A power...... A power outage? Aha! Okay, we've got it licked now. * ~9 D ^" Z9 k9 A$ e& n4 c
1 A) e' |0 G( p2 |: sDo you still have the boxes and manuals and packing stuff 7 Q6 A0 ~7 Y7 n- A! i" Y
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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( y% l r/ k2 b: r9 ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." D$ ^7 H8 G: B- t* a
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 8 ^/ X1 ^9 ^1 C* Z0 O; P
% A4 l. k0 y, ]+ |很好!去把它們拿出來，然後把電腦搬下來包裝好， ) T% u) o1 q3 L/ I3 D$ I" F4 ^0 J* S$ h
5 j) ^2 l- r5 ^8 X8 f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 Y3 z; o& c$ B1 r, ~* D; I
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"Really? Is it that bad?"
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$ F! G# {! ], h; \: d1 g真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." : A( v4 f. J R( F) r) [, |! @
& g( k) G% z2 ~+ n a# F$ e是的，恐怕是這樣了的。 - |) _7 W; u' N/ c
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"Well, all right then, I suppose. What do I tell them?"
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o1 o) q2 H- J; T喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , E2 }& L' R# f! o6 _ s: u. _/ @7 W
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"Tell them you're too stupid to own a computer." " E% U% y" }) d6 K# [& t( u
1 ]% H' Z& }9 Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
