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4 |; v$ M* h4 ~% |2 m( f"Ridge Hall computer assistant; may I help you?"
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, E: N* n! i: @# d( X9 D t% Z- oRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C ?! G4 q# e+ c0 D
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"What sort of trouble?"
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±z¦³¤°»ò°ÝÃD©O ?
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"Well, I was just typing along, and all of a sudden the words wentaway." % Z1 S/ y# J* L; O1 p# o
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! a8 W/ p# I3 l4 p* ~"Went away?"³£¤£¨£¤F¡C
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"They disappeared."
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"Hmm. So what does your screen look like now?" 9 |6 G H$ u$ P& b+ L1 ?
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"Nothing."
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"Nothing?" 1 \( s7 Q& t+ D8 v7 u3 w
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) E8 \4 u$ s. m8 V2 K"It's blank; it won't accept anything when I type." 2 Z1 h/ Y! z$ U4 X$ M& V8 ~
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?" ) _4 V5 W F- \2 N4 j: \0 q: q! j
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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"How do I tell?"
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: G" S4 B) H3 R' \7 L"Can you see the C: prompt on the screen?"
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3 h, u" G" l) e"What's a sea-prompt?" 3 A1 T# }2 D2 T/ m* ~
! A' J, L7 u" Y' S$ k¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ)
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& w9 \% P% D' ^: H' S0 h9 p6 p1 \"Never mind. Can you move the cursor around on the screen?" : c: Q! I% T0 |3 f( m
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H 1 w4 Y# J% H- [
, m0 V' t: }" Y* O q" R% J"There isn't any cursor; I told you, it won't accept anything Itype." + f- h5 C) ?; R+ }
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"Does your monitor have a power indicator?"
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$ Q5 Z4 L4 L( A2 q* u) O' k"What's a monitor?" & v. W0 i* T8 V5 V( m$ c# C
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"It's the thing with the screen on it that looks like a TV.
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" {& N4 H3 C( WDoes ithave a little light that tells you when it's on?" 1 g- t6 G' C" u- n/ u
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$ H& t) H( P- X; `$ v- M' ]) JI don't know."
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"Well, then look on the back of the monitor and find where 5 d1 N4 S* X: D! |+ S' J2 A5 \# Y
7 q7 U( s# q9 |: F+ Bthe powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á±¦³¤@±ø¹q·½½u±µ¦b¤W±¡H , _5 q; A6 s5 u0 M
7 d' q! c6 ]) q. v" p& S9 w"....Yes, I think so." 6 j7 m$ f# d( f9 L' ?0 N" s2 j
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! {8 ~; j' {- v! m$ t
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"....Yes, it is." 5 i2 h5 C3 Q7 W8 P: U7 j, J
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, \1 j; q) a1 @7 d" V* m& K* z+ F2 E"When you were behind the monitor, did you notice that there were 2 P* g9 F& `' w8 O, S- C# Y
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two cables plugged into the back of it, not just one?" 5 V3 |6 b* |- T+ S1 z
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"No." r# A$ S4 k! x4 Y
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"Well, there are. I need you to look back there again and find 7 x7 L( h. W M5 R7 L
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theother cable."
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"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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"Follow it for me, and tell me if it's plugged securely into 8 O5 N/ H0 s+ D! _" _" t/ e
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theback of your computer." " A8 P. v2 H7 F3 h7 L
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"I can't reach."
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§Ú·p¤£¨ì¡C
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4 C. O; b! [6 ?0 F) I"Uh huh. Well, can you see if it is?" ; i" \# J0 T3 m
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"No."
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8 B$ W( V: G! c2 X6 G7 `- ^"Even if you maybe put your knee on something and lean way over?" ) O5 k. y8 q( x8 \ b' d/ L
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¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H 6 n5 Y' t; b% \
( b1 D; m: Y$ O+ ^; e"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 s5 P0 n3 F8 ~; F0 w! D2 X- x& {' {
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"Dark?" : ?* R# t) W8 @ l) F, w" p# l
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 l3 P' a- c! q"Well, turn on the office light then." 5 C- Q5 l6 l% U9 [8 [+ ]& o4 o K0 z
8 }0 |; Z! m6 X9 S& P¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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1 `1 p+ r5 [7 ~$ ]/ g4 W* c; B0 H"I can't."
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; J- S: p1 N4 u% P$ q"No? Why not?" % y6 ~! x' U# U0 m
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4 X; ?' w' `2 q! e& H9 [9 l* |) Z"Because there's a power outage."
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff : k& }- I' a4 g
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yourcomputer came in?" / b5 x: j4 ^5 s ~# L( E
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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; ]$ l! k/ V7 B; W4 _# L¹q¸£¤½¥qû¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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"Well, yes, I keep them in the closet." & ` X: T( H8 P- X6 o5 ^ W" E
0 D, a( v8 l5 Y: N/ N¶â¡A¬Oªº¡A§Ú¤w§â¥¦Ì¦¬¦bÂd¤lùØ¡C 5 \9 W% w" f* n" H3 Z7 H% j* |
5 w* B4 |% P( T) e$ ~"Good! Go get them, and unplug your system and pack it up justlike . G" U- ^4 V; ?5 S. r
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it was when you got it. Then take it back to the store youbought it from."
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% K/ Q0 u0 r- i´N¹³è°e¨Óªº®ÉÔ¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C , x0 I1 f) h, N8 y6 K
3 I) T, y2 z& G/ K, Q0 y( v# L"Really? Is it that bad?"
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( E( o$ _3 F& r: R0 f"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?"
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ún«ç¼Ë¸ò¥LÌ»¡©O¡H
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"Tell them you're too stupid to own a computer."
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