Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! W# g! r2 s. U
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"Ridge Hall computer assistant; may I help you?" 6 C- l, b! b% m. t1 `+ b, ~5 U
7 v2 z; a9 ^8 C: ?7 z1 ?Ridge Hall 電腦公司你好!我可以為您服務嗎? : A& Y/ K# Z/ f9 {7 \9 b# o" ~
, s9 v( t2 N u, G$ Y"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 0 m2 P4 P$ x$ A. D( U# k, Y
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " M+ {0 Z) Z5 G2 f w+ [
, O! L7 O! k$ j }* b4 `* I, w2 I$ X"Went away?"都不見了。
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"They disappeared."
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8 G" Z+ R4 J- N# p/ F它們都不見了。 / b3 Z2 X8 o. h
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"Hmm. So what does your screen look like now?" + x2 { ?% ^3 u0 A8 j: w& d
* p* E: ]5 x) ~+ {+ g) k嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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; Y: P" y8 X G1 S9 u+ D$ K沒有任何東西。
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"Nothing?"
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沒有任何東西？
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, w; u6 S/ I- b5 O; E! b, ^"It's blank; it won't accept anything when I type."
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: h$ H) a+ X# X螢幕是全黑的，我打的字它都沒反應。
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8 F {* d% r$ M' G' ?9 t7 N: @4 C"Are you still in WordPerfect, or did you get out?"
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; X) t3 M2 n* E, w( G7 O. x; H, W您是否還在操作WordPerfect，還是以經離開了。
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% N$ H4 z6 D# e/ s2 f% n"How do I tell?"
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|8 v) Y, ^& S0 B: }9 D我要怎麼說明呢？ # x: z9 |) H* a# {/ L: M
2 y9 m1 p. h9 f! {3 ?7 f"Can you see the C: prompt on the screen?"
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* P' B1 G* d9 a! u- F; }你可以在螢幕上看到 C: 的提示符號嗎？ ! M% A& U \5 {+ e: {
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" * b8 K; G" n! E
5 t% A6 G( b i* P; [5 z' U不管它了，你可以看到游標在螢幕上嗎？ " s+ D3 r+ B+ b( d
& j& K3 J' X p Y6 q+ N"There isn't any cursor; I told you, it won't accept anything Itype." : z* @; k4 ^4 Y r9 Q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # ^' S* R: Z- r6 a, ~- `
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"Does your monitor have a power indicator?"
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2 _1 i7 e- d- ?% o5 i, c1 _顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 2 {0 K! q$ g4 g( h6 J# |" v
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什麼是顯示器？
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: r4 s7 D& d! h) T9 s& V"It's the thing with the screen on it that looks like a TV. ( V/ e, V4 X, m2 [
3 g- l0 h" c# q" V2 f6 g6 I9 ^Does ithave a little light that tells you when it's on?" 1 M+ Q- ~4 H% V; E( ?7 V$ s; j
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就是那個看起像電視的螢幕， : Q% E/ h8 F1 v3 w
, |* E1 ^1 d9 A& { {1 w有沒有一個小光點告訴你它是開著的？ 2 Y, F) S+ h) q/ R& C9 F
3 F' d" r0 H. o" g7 KI don't know."
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, ]5 B8 {' w/ @1 w( [$ A% M我不懂耶。 . t$ R7 p- z$ y5 ^ c
% L1 a0 E( n8 X9 s! ~1 U"Well, then look on the back of the monitor and find where # `. H& X* v; M! B f+ P3 ?& m
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the powercord goes into it. Can you see that?" % X/ I% M$ d9 _
3 V% A/ Z" z0 ?: \! z& B. I/ G7 {那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ' A+ Z2 y, P! s9 H
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"....Yes, I think so." " y- K2 Z3 y- t x0 P
5 f: q8 k$ F# H' A/ }是，我想我看到了。
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/ L% l! @9 l( V' z/ V+ c: e"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : q1 C7 [. ]" o' v* s) W6 W: v4 E+ L
( P3 P0 t; B. i2 X+ p" y"....Yes, it is." 3 T, a: p, Z1 I b! [) ]4 a& k
4 M/ n+ \1 D+ o4 k3 _有啊! " J& w# m/ k6 H* {6 G; p1 R u' p8 p
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"When you were behind the monitor, did you notice that there were 7 F4 U( _. R2 w3 ]' n
6 E! J( ~8 j+ ]+ \: n% ztwo cables plugged into the back of it, not just one?" ) V: n3 t6 e! s$ ]
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . i6 V* H) h4 C
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"No."
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沒有。 + h6 q3 ]1 T5 t
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"Well, there are. I need you to look back there again and find ) ^& d4 j. J m6 J7 p2 T( U
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theother cable."
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" _; `) |9 O6 {) }就是了，我要你再到顯示器後面去找另一條電線。 7 l+ ^ ? e; ?" W. R
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"....Okay, here it is." 6 n, B9 f4 _5 V( p$ [9 {5 B
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OK，找到了。 5 f: k8 _2 w I1 g* R
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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0 I( L- H. `9 U, N5 c. E4 Q" U再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." + I# q9 Y& [ w% x
; q5 H$ `( k; h* x7 n2 j我搆不到。 ( l7 k9 S7 M' w+ R
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"Uh huh. Well, can you see if it is?"
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: v/ _8 {, L! W嗯，那麼，你看得到嗎？ 0 w2 \$ f5 w2 Q( R8 h: F, P
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"No."
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看不到。 0 @# z8 a2 [3 c8 U/ j2 P
% I1 R! i8 X8 z6 G1 A0 j"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 O: [2 R! ~7 F8 u8 n' H, |2 `
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喔，不是角度不好看不到，而是太暗了。
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2 g% R' f' g7 u0 r# y u"Dark?" + P& \5 l5 f8 _* f
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太暗？ & S) H. H! d; g x' \
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"Yes - the office light is off, and the only light I have is ; J P2 Z; u2 l8 e# v$ e6 G: @9 T
% O# h w! o7 ~+ Ycomingfrom the window." # B" B" q5 |+ q* m2 [. l
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 p# E; b$ {8 B" a! S- v
0 F! L% h( @# j; X- Q* |"Well, turn on the office light then."
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! p7 }7 Z" K! ?7 v- c那麼把辨公室的電燈都打開啊。 $ p0 U ]: P: M$ U
' h/ d2 v; t% o, P/ L9 g"I can't." ( o; G- r5 H& J/ t% J% ~
# h8 N! r/ `1 D沒辦法。 , ^) |2 ~7 F$ C2 l v0 ?# ^
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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& I+ Y( p d6 c; V( B因為停電啊!
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* X( ?9 S" x6 k' ~: ]: J7 A5 m"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 [) Z% B E) Q. M& P: F. JDo you still have the boxes and manuals and packing stuff & F; |5 J4 g) v" `2 w, Z" n1 b
r* Y& E% P: V' \ r/ b- {yourcomputer came in?" & Z0 H. P$ ?! `' u6 ^- N" ~. S" v3 }
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , l' Y$ H4 P: K% j8 P7 r- X' f- C+ D6 u
7 O& O3 o- M7 q& f"Well, yes, I keep them in the closet." / z! l8 q4 }3 l2 X5 I$ u
9 A* n$ `$ x9 o% l, X5 a/ x+ {嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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3 z4 R& k& V! M+ Q4 L- Lit was when you got it. Then take it back to the store youbought it from."
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7 h9 s! O2 J( e/ B, K很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 J2 w7 v* z& S8 P) J) y6 O. Q
4 d$ u5 p) k/ r1 a就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' x4 z3 Q! w0 e"Really? Is it that bad?" 9 @, \7 S' E% K6 v& k% z
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真的嗎？是它壞掉了嗎？
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2 d% x/ S- C. s"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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* T. G& k# K4 W1 i& G- L, P# h* u"Well, all right then, I suppose. What do I tell them?"
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, Z) t4 g' {7 V; ?8 H7 x喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ( O0 L7 a' C% Z* Y
: u& q4 F+ N0 u' w就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
