Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
1 P6 I. r$ T( n0 M8 Y3 L. L+ E5 g+ Q! A7 R0 F; J! E) S
"Ridge Hall computer assistant; may I help you?"
1 D* B; Y8 _- K6 P8 G( r* D0 M
3 e- S, M8 ?& z; ~* C( pRidge Hall 電腦公司你好!我可以為您服務嗎? 4 E- V1 Q6 T( m S2 r' _
( d! ]7 s( X/ K( }- H$ a2 |4 M
"Yes, well, I'm having trouble with WordPerfect."
" ]" ] M! s4 |% s+ f9 J7 t: S& f/ `/ y" l6 x! C
是的，我有WordPerfect的問題。 1 n) B, K7 ^9 `; O Q# b+ m) S
9 x, _% P& x+ h* l% x/ X6 j"What sort of trouble?"
# h' p0 J1 q' L7 k% S) R8 a' T m6 g( V8 q+ a$ t
您有什麼問題呢 ?
$ c3 F4 j9 g4 `* j. h& _: i. y) m- _! s' p% x. e
"Well, I was just typing along, and all of a sudden the words wentaway." 0 O) d8 Z+ I6 r, q- F7 H
% t2 n% \' K/ F, q1 I我剛剛自已在打字的時候，突然間所有的字都不見了。
; w! ], E: _1 z' q( e# s4 E# X% o: ^3 a3 g; A
"Went away?"都不見了。 . Z+ z- v5 D& w+ w1 [. D
6 i5 k5 I0 w5 Y" `
"They disappeared." 8 \* d0 o7 H& z" _
5 I3 F/ S- \0 I
它們都不見了。
2 H6 n, w* p# G$ q" t6 T+ C/ i
7 B# I S i- S* F/ }3 l; a' P6 c"Hmm. So what does your screen look like now?"
8 F: C) V+ e2 y& p( C9 S8 K9 p9 O1 N" E/ u/ O
嗯，現在你的螢幕看到什麼東西？
! M, s9 z$ ^- p9 S3 g! m6 s9 C1 k7 k7 y: w: } H
"Nothing."
& D7 _5 F) M1 I; C. X9 `
2 L8 y& O) G0 h- F9 L) H) y) q沒有任何東西。 o& R) x7 o* R, b B7 b5 L
; E0 O' v0 s* R2 w+ N8 d" ~/ u8 X& j"Nothing?"
8 |( S" B- X" `9 y
) } C. e; v: J9 z+ n6 E# u沒有任何東西？
( C8 [0 }1 D$ b1 U1 q. {$ z! _5 J. }5 Z9 H. |/ w2 @
"It's blank; it won't accept anything when I type." - X. z% B1 X6 l1 a
8 q. w( I8 m* a; T# N) S- v* `
螢幕是全黑的，我打的字它都沒反應。 7 U% z( p% B+ A- b' |
8 b! @8 y* @$ E0 p( O1 S! M3 ^7 g"Are you still in WordPerfect, or did you get out?"
8 G' L/ w* _- b n$ l2 x2 y6 L, w6 p; H/ U0 A9 N" P; Q- G8 t* Q
您是否還在操作WordPerfect，還是以經離開了。
" h+ `. L7 Z; L) `
' s0 W3 P3 r) A. g" c! T5 `"How do I tell?"
4 v" q* E+ n/ ~6 _1 ?- B+ h/ r2 O5 {
我要怎麼說明呢？ 4 P4 V4 N( k$ m! e/ ^- X8 {
% q3 `, R/ u5 o"Can you see the C: prompt on the screen?"
7 t* J+ E3 J; S0 P* L2 y# w7 W; Q6 V; `7 K; \* }+ O: e. M% V
你可以在螢幕上看到 C: 的提示符號嗎？ 8 N( V4 j" _2 C: B u& a
9 H9 a; y3 k- s# V2 h& V& V/ f) q
"What's a sea-prompt?" ; h% n$ O. I6 N% x4 `8 w
4 k0 x" W/ q% E+ K3 F
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % F) T& d# B( D7 l8 M; C
- k ~& ?* o& l"Never mind. Can you move the cursor around on the screen?" + D# M% }) K- P1 `: b
/ ^* W0 J0 J1 I& x: M; n6 n( {
不管它了，你可以看到游標在螢幕上嗎？ , f6 H% i; y' }2 M; @
' ]) ?, B! o$ n! N! F! h$ W
"There isn't any cursor; I told you, it won't accept anything Itype." 5 M+ i- b& l9 e6 G; G7 `) n
) K# p7 P7 L" @* @- j5 U1 K. ~螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
1 F1 F5 F5 b# m @' a3 n
( D8 q' u( T$ t! x) ["Does your monitor have a power indicator?"
, d X) w2 r( Y# r( p+ H% s2 N' B; ? L" t" W8 g
顯示器上的電源指示燈有沒有亮？ ! a5 ~, u8 R1 V5 a8 S7 G
7 y: y( d8 C5 g: }3 j"What's a monitor?" 7 `/ L: F9 R u3 l0 @ a7 g0 A
, P& Z, l% u" }0 l# A8 u$ x C4 _- f* _
什麼是顯示器？
$ g2 W7 V- p) p; s8 C6 H6 @) N( ]
2 u0 L3 N: o$ B: b"It's the thing with the screen on it that looks like a TV. % i: U# R% M. O( F/ T% M
[$ p( f8 L- M: `3 B' A
Does ithave a little light that tells you when it's on?"
* K, v0 v* Q) {+ m' _3 E j- E" R9 P+ g ?/ D+ ?% E
就是那個看起像電視的螢幕， & a# T4 n* x5 I1 L- O
# l5 o ]5 }' E1 F5 j4 {. K5 V有沒有一個小光點告訴你它是開著的？ ; b6 x: ~: |2 `7 M
' A$ s& y" j! w2 Q1 p7 L+ X, V3 kI don't know." ' Z+ P- |) O8 c1 D' h2 ]* q
! ?$ J. G& Q" m. b3 n8 p
我不懂耶。 % h; e4 U" W( j2 T) X4 g; o
& K' ^% G4 A+ b, e3 o) P2 f% B
"Well, then look on the back of the monitor and find where ! E, a% m T+ {% i( T/ C z
6 m) r+ k" C9 i4 Z+ d& v" t7 p
the powercord goes into it. Can you see that?"
j7 {) P u. `& Q- k
* X0 E, R8 A u那麼，你能不能看得到顯示器後面有一條電源線接在上面？
- s& z+ @9 m+ O/ T0 f$ y0 w6 N% p: a6 O R
"....Yes, I think so." ; l: u: X3 U; r7 T
- @7 A# S4 X5 d! K( G1 A
是，我想我看到了。 3 y6 j, _" q$ C' M) Y
& _' B1 x3 |+ A' m- A, k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
. r* v; e1 [ W/ s* [3 X
' [7 C9 K+ h6 o9 A太棒了，沿著電線找下去，看它有沒有沒插在牆上？
c& V4 g5 V3 A' ^+ u, X. B
8 f9 h" T6 `0 R4 Z"....Yes, it is." & g9 z7 C7 e5 A
, }: G+ |. J/ B1 S0 Q5 S v! h1 L有啊!
9 }3 V% V1 O8 M6 s8 k& D) l; L, R$ |' m7 b2 C/ \) }
"When you were behind the monitor, did you notice that there were
% i& X, @" F) _) e+ L5 A7 k3 x1 z* s7 ?
two cables plugged into the back of it, not just one?" # Z; r7 S2 n7 {
7 A! ~! Q3 c- l6 I* ~: b
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 B/ d; h9 I% N& }$ y
& e& d8 e+ h: W% b6 B' M
"No."
! d. l/ @0 r- }6 c& y% s( M( Y, m& B/ ?2 n% l! C1 L
沒有。 3 \/ g1 H3 ^! q* g) h- v
5 Q2 @2 W$ N( e, S
"Well, there are. I need you to look back there again and find
. x0 n5 J5 Q. g0 Y, I& }4 f: X# E, V I- l# T* B, d
theother cable."
. P5 ?3 R' m, W% {( h. Z! t7 ^. g x; N: j) g$ P8 D
就是了，我要你再到顯示器後面去找另一條電線。
$ Q$ a$ h/ F# ?1 e
. y0 @/ }5 g6 h2 k7 z4 c$ m"....Okay, here it is." ' b ]" C0 B! K( a( f( s3 A# f5 L* }' j
1 Q: i9 d$ H# P, G) |8 b' L; dOK，找到了。
% ]3 c% d6 ~. r/ E! G7 b7 ]8 z/ h7 o! N0 n
"Follow it for me, and tell me if it's plugged securely into
- s8 Q1 ] g: u/ V9 @' L0 C; s7 q7 } I8 `: ]1 t) f9 b
theback of your computer."
# w$ r* A& ]; y9 C9 M6 w- _7 x6 k7 a: v' S- y, X% d, X9 ^
再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 }: f" K3 r0 M) p8 L0 b8 t0 D
2 Y% u7 l5 c# X" J6 O! O"I can't reach." ( o7 S" ^9 j S: d
+ j- \ U6 M4 D# O, g& O6 K我搆不到。 3 V; a2 `, T0 \9 h
" C6 r/ b" c* v* Z"Uh huh. Well, can you see if it is?" $ |, K& Q: h/ Y7 ~+ ?3 q7 [& O
[! J8 ^1 X u+ q) u嗯，那麼，你看得到嗎？ : G7 y: n# ]" y* _) x: p) Q, p4 \
. J. w: |" w; }"No."
: z; l6 m4 z) ?
$ G n% o) m ]$ U4 c看不到。 7 r4 ]) t4 j& S# P
8 O- |& x' s0 Z: R0 z; A"Even if you maybe put your knee on something and lean way over?" 5 z- H! o$ ^8 `2 g4 g& w" a# e+ h
' m5 K- y) B! ^4 {, N那麼拿個東西墊高，爬過去看一下？
G4 ^9 A J9 K2 I+ d* y1 c% M& b! K" d' e( L1 C
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
1 a/ b+ T, _5 N2 E1 _# G2 u6 ~3 T2 s
喔，不是角度不好看不到，而是太暗了。 0 `2 F7 L# e, {9 D
* r; _+ { V) S. e/ c
"Dark?"
- |' M6 X0 D- A, {) w- W- V( `% {% i$ d% z
太暗？ 5 V' A2 x& \( j
7 f- s- [5 M8 R1 P7 v. [" ^"Yes - the office light is off, and the only light I have is ; M' F# o: \4 K! J4 z3 X5 U% W
5 r4 s. h+ y8 R9 i- J6 u( J% i h4 Acomingfrom the window." ; o6 U- V7 t+ t& ?' T2 |
7 p! N4 M4 t7 M. b; N+ \
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
% }, r3 P: i9 c2 l: r* p) u% |" M! x* g! n6 K1 v
"Well, turn on the office light then." 9 @) H6 W2 P# W8 ? ]9 [7 {
: `) m/ h) `' F7 T7 v) u1 h那麼把辨公室的電燈都打開啊。
% z$ Z0 c9 @+ s5 ~ b8 l
t/ J2 B, K) u; X& H2 a: ]- e2 r"I can't." 3 K/ U7 |; q( q( h z
. q/ C' z& M# \2 x( c+ C9 [沒辦法。 2 n7 z% u }% U% A3 v6 ~
1 S; G% B0 e8 H' L
"No? Why not?" 7 p( g% |* r( b% Z [ I- {
3 g2 t% ?; r; ], ?3 L
沒辨法？為什麼？ 8 Z& J! d* C2 M- Y1 ?0 }( ?
& q' n/ [) c, f( U+ @1 K3 ~2 Q
"Because there's a power outage."
/ r7 a4 w) Y3 M2 |$ V
8 U4 ]. n2 t6 v0 ~3 g. x" _/ b# z A因為停電啊! 9 v5 z, L6 K: b: {7 ~) {
# \7 o0 k& `& ^! p
"A power...... A power outage? Aha! Okay, we've got it licked now. 1 {) q6 J" {. \1 g
5 m$ X: ~( A$ v4 ^5 d5 k: p
Do you still have the boxes and manuals and packing stuff 5 ` X; r( C7 Z2 K3 R
7 b% J5 b+ o( a9 Q2 ~* [" W
yourcomputer came in?"
1 T0 |9 W9 _, N6 P# V# k) S0 I6 o4 T+ M w: N
停...停電？&#@!(& ，喔!OK，現在開始打包，
4 L' u3 U& Q" C
- l9 T* U0 M/ p! X8 P# j- {電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
$ `& t3 o3 M# H0 r/ |0 v( S9 k
( B d, S) j u! _8 A6 ?9 E"Well, yes, I keep them in the closet." : b, A+ ]4 K. C0 V; s
1 B; ]) O5 I% G/ d! |, b
嗯，是的，我已把它們收在櫃子裏。 2 g& |$ o8 g8 z, F+ J0 `! e, k
* [- s0 N5 W. o+ d
"Good! Go get them, and unplug your system and pack it up justlike ! P1 V4 ]( z0 V
3 `+ q5 W- I+ _9 ?it was when you got it. Then take it back to the store youbought it from." 2 b" S& d, ^7 K; w4 }! l+ f
) D2 M' e2 J, e+ @
很好!去把它們拿出來，然後把電腦搬下來包裝好，
' {9 A/ ]* r) d0 e. H# a$ c/ s% J! e7 y$ k1 t2 M1 [' f! Y
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
4 B; w: Z/ M7 V# F; a" h( e1 G* Q3 {5 C
"Really? Is it that bad?" 2 H4 Y0 n4 B# ] V& {5 e& y
' u7 P# ~% p% n( K
真的嗎？是它壞掉了嗎？ , F! M' D; f l# [' U/ ~
# }/ A2 d- U3 e5 q, W
"Yes, I'm afraid it is." $ ]4 C6 j7 {( h/ w9 w: c: N: F
7 f7 q S2 _' Y% B
是的，恐怕是這樣了的。 . p$ E; L' _0 u: G. j2 Z
" \/ u4 H1 `2 [- ? j# ]
"Well, all right then, I suppose. What do I tell them?" ' ?1 ^3 l9 U" [8 ^( e6 q
7 `' e; s$ ^3 t% h. Q5 U
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; V1 v5 K6 `1 n8 C9 w
0 Z2 q9 J( `4 g% C) g"Tell them you're too stupid to own a computer." * p# o& [" k. D$ W& m
5 O+ s) V$ Q& S/ |- P/ P& v
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
