Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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! y) n: z, _6 l0 P( N"Ridge Hall computer assistant; may I help you?" ' ]% G' O" h* t( v1 W: p6 K
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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+ ?( W9 B1 g/ y$ e7 U$ p"Yes, well, I'm having trouble with WordPerfect." " k" d, h. U' } f; j; T
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 `8 `; i9 d8 X+ }; N& C
' z4 E' J; A& A! U1 E% m您有什麼問題呢 ? ' Z3 x2 r0 x* o, c# e
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 r5 T" X# f/ C! C! ^/ y2 c9 C
' \$ T. @: x, t7 `我剛剛自已在打字的時候，突然間所有的字都不見了。 1 u# B/ f7 n. ]) N' c. Y4 H
1 @9 b8 T: a- Z* P3 q"Went away?"都不見了。
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. q" x" F1 G7 x+ X; m0 ? V# U" b"They disappeared."
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它們都不見了。 & `. P% P: [9 {! W+ w
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"Hmm. So what does your screen look like now?" 9 U- r8 ]7 t& y, K9 s
! T8 c Z, t% Y9 l, y" { B嗯，現在你的螢幕看到什麼東西？
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/ S2 T' g/ Q2 n3 P( y5 R8 N"Nothing."
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沒有任何東西。
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"Nothing?" 8 J! n- f: [+ t9 a( ^' U
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沒有任何東西？
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a* G$ [7 E0 ^- S4 `. e"It's blank; it won't accept anything when I type." # [# F* x, }3 L) K E
0 t4 |3 j& I7 o E: t* Y5 B7 ^9 U螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 0 O4 l& Z! P K
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您是否還在操作WordPerfect，還是以經離開了。
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( x5 ^; d! j: l7 S9 b7 T' N7 B"How do I tell?" $ j8 N/ T5 Q6 T% l( o4 ?( | C/ X5 x
9 e$ Q% l: S% z. s5 A, P; g我要怎麼說明呢？ & M7 a5 R$ G! g& m$ @) z' }
: c2 E( o* M, b7 a"Can you see the C: prompt on the screen?"
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8 \# Q& f' u, |# v你可以在螢幕上看到 C: 的提示符號嗎？
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& I& J* G1 ~3 Z"What's a sea-prompt?"
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$ |1 m2 c9 q! J# K" a9 _什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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4 C# Z3 v; h, w: m1 J$ d不管它了，你可以看到游標在螢幕上嗎？ # n T3 [1 { y" [' s
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"There isn't any cursor; I told you, it won't accept anything Itype." : w9 p$ Z* H' }9 ~7 B
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . L0 x$ x' C* G% I& H5 w2 T Q
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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" L Z7 u% E" t) l( H: W"What's a monitor?" 0 p- p! P8 W$ g4 b
0 N& W: _) }3 x2 T什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. , A$ `& \ ]5 p9 p
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ * a& j3 c+ ?& _4 o3 R
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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( A# {/ H- q9 V4 w5 _the powercord goes into it. Can you see that?" 7 @- K+ D) t6 `2 C: [4 _4 @
$ h6 Q3 q9 S, M$ e9 `那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( }/ V2 b6 x; d0 ?4 X Q
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"....Yes, I think so." - `: V4 m8 W% C7 p3 r5 b& O
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是，我想我看到了。 ' ^# v/ S8 S/ h& @4 ^
! e/ h0 ~! z2 t+ `& v"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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/ S0 }% I! O; j太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 s9 s) O7 X1 f
* x- t7 j8 `% c7 V$ G, C& |0 t# K"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" " }3 x* v5 B9 D2 p. O, F
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." $ Z8 S5 y) T, O. m3 [) o5 K
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沒有。
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"Well, there are. I need you to look back there again and find
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# |" ?0 V! W+ [9 Itheother cable." " W |: h7 E; @$ E/ T# {
0 H+ [& C4 c, j/ j/ L就是了，我要你再到顯示器後面去找另一條電線。
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0 }0 B( _7 w/ `6 z- z"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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: ]5 [8 C6 J4 j d2 Q& {6 P8 ltheback of your computer."
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6 P. C5 p# N$ O再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) Z( a# x6 ?) F" O& F% }0 y8 I& H
& W/ ~( F a8 n/ B6 |"I can't reach." 1 a4 |7 c. y! n$ Q: H+ N! G8 K
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我搆不到。 ) O9 {& {+ k" g+ e% u
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 5 j( M0 q, @4 j$ Q. H) e: t
0 }: F! T! ?8 b8 p, m" ]"No."
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看不到。 ; k: P% X; J+ K
7 D8 }1 F" p3 {9 i l+ c"Even if you maybe put your knee on something and lean way over?" % O$ ^% W# d: E x; o
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 h/ A v ]3 U! G+ e! b. y& U9 B喔，不是角度不好看不到，而是太暗了。 . [( c! g3 Y. A* \
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"Dark?"
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太暗？ 1 y$ L4 \/ u: |: \( U
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"Yes - the office light is off, and the only light I have is 4 H( M# ?' A+ Y; I- {" [0 Z
) Y7 n. @6 z9 w9 ?, O; qcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 9 S9 s3 h2 }2 x$ V6 c
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那麼把辨公室的電燈都打開啊。
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"I can't."
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7 P' B( F, V- \ O* j沒辦法。 8 k8 t/ s% g2 a
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"No? Why not?" ! m2 M+ |1 Y" e# N6 g
7 S s1 f- G# D8 n沒辨法？為什麼？
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% |9 _$ b5 W$ W! B"Because there's a power outage." z: j) N% v8 Q' J7 E4 a* C$ C
& ]# U9 W# j( l因為停電啊! 0 q7 W' w* Y9 _% J0 r5 P
6 M7 ^5 B. q: T5 p5 k4 H# ^"A power...... A power outage? Aha! Okay, we've got it licked now. / Q2 F$ }! P7 D' u: @
5 c' C" F& ?) X* d& Y/ iDo you still have the boxes and manuals and packing stuff : t' h! q8 N- e+ P6 j/ C, Z, [( M/ S
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yourcomputer came in?" 7 c+ D( y5 u; V! j. [2 }
W# a& l; e) Y: p+ d* V, I停...停電？&#@!(& ，喔!OK，現在開始打包，
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# H( v! M& C! J; c0 k, q4 W電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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/ G: X( |% Z# h0 `. z"Well, yes, I keep them in the closet."
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; p% p* w4 v$ x. ?6 j嗯，是的，我已把它們收在櫃子裏。
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8 F1 Y+ t1 n- R"Good! Go get them, and unplug your system and pack it up justlike " _: E7 Z; u9 U9 W1 L
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it was when you got it. Then take it back to the store youbought it from." 0 u% G& L% M( k1 w) z
9 ~) f# E {' \2 }% F很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - o1 k; B* A1 P3 H/ Q, ^
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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7 U( f3 [" A+ F( ?是的，恐怕是這樣了的。 ; T# n% @2 n9 d( i8 S1 Q8 h
- a! i+ w( L, n( C% M! o' O: t"Well, all right then, I suppose. What do I tell them?"
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( k" q. O! p- W# v' E1 H! Q$ ?- K! l喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 x; d+ J9 @! V# |6 b. Y9 F/ D+ U9 n6 O
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
