Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # V* `5 N& T" i9 _& x
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"Ridge Hall computer assistant; may I help you?" 6 M; \9 b) p; ?! p+ F0 t4 D
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 }7 u8 o) _! E: [ c
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ' U. x4 @1 G7 V4 c
$ K {. Q+ t. T4 p4 L9 ]8 ?+ g"What sort of trouble?" * o& t! u' J8 m3 d: Q. ~5 s! W
! V* W9 V: y" L5 k/ l# E您有什麼問題呢 ? 8 M" _+ ^) ^2 x" T, V/ n
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 / i5 K+ ?6 D$ n7 E+ K* s
( \0 S. V( f" e, A"They disappeared."
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+ P; J+ q( w2 C; x它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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9 H7 b( `' r( w8 U4 q沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 5 S9 P/ r# z/ M6 l! y2 D1 P
" L- U# H' M) j5 v( l0 |. @"Are you still in WordPerfect, or did you get out?" " h: R0 a8 E3 u4 u
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您是否還在操作WordPerfect，還是以經離開了。 4 u o S* S5 c- } w
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"How do I tell?"
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我要怎麼說明呢？ 0 J4 R. q& g) |# t4 s# p5 }
9 [ ~% b2 c- } W- Q"Can you see the C: prompt on the screen?" ' Z) v2 H+ q) R+ U8 G" W5 I
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你可以在螢幕上看到 C: 的提示符號嗎？ 7 P; k' x7 j; k4 t
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"What's a sea-prompt?" # l' \% A. {, q) N6 Z
! K2 V8 ^& ?/ ~7 H. p什麼是 "海的提示符號" ("sea"=海，和 "C"同音) }/ B: i5 y9 @3 E. h% X9 a, A* D
. j4 n" |; z) A0 ^"Never mind. Can you move the cursor around on the screen?" ( [* C( j, i# Y1 c
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不管它了，你可以看到游標在螢幕上嗎？ ' s7 o# K7 S8 d2 W" M2 b
1 P! @( `/ _ z) |"There isn't any cursor; I told you, it won't accept anything Itype." _) y8 a5 t! P6 u
. P$ P" l0 E; v5 Q6 j螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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( q7 b: E' R9 N% v"Does your monitor have a power indicator?" 8 ?& l/ f- o6 ^0 R* s
, ]& W( a, c, p; V顯示器上的電源指示燈有沒有亮？
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4 ^; i4 ~6 L0 w8 V- O"What's a monitor?"
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) q# n* n- h. b什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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! W. ?4 K7 Y) O' Y0 k2 g' Y) a" CDoes ithave a little light that tells you when it's on?"
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! X: @. M& s$ E就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ & T4 J( d) v9 _; \
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I don't know." 7 w( L9 U7 W0 M' G: P$ \# Z
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我不懂耶。 $ |% ^0 [8 i1 f6 j5 d3 W
6 e% s$ f8 U+ G! ^7 G"Well, then look on the back of the monitor and find where ' e5 ^: a7 u, Y$ _# I
+ d- U/ _0 l! @4 Jthe powercord goes into it. Can you see that?" ! t5 g. X+ n% V7 X1 Z9 V% _- k
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + x7 e5 M. o& I& f
6 \& d( |- q4 O+ X3 V1 v0 N"....Yes, I think so."
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9 j9 y3 I$ [7 R n4 j" j0 m是，我想我看到了。
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+ F0 A! L- O7 k8 Y. o* S"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 U0 C: \6 l. j% N. B' W! U太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! $ }1 s1 \! a7 J) ?. v
4 L+ T) ^1 h4 @" v w. H"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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# Q5 Q3 e+ p+ {- a0 S Z/ E2 J- _' j你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 3 \- w- c5 n: T7 M# [
2 P1 X/ [, g& `/ @4 r"Well, there are. I need you to look back there again and find # `; G+ t C! n: I4 z: d
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theother cable." ! Q9 Z% p/ w( a) K6 {3 ^: V- y
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就是了，我要你再到顯示器後面去找另一條電線。 4 F! v2 l L& {' ~
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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+ f! j% M/ a- |- Y3 C" ]再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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8 N4 l9 T% m9 |6 ?& v& F8 @) @我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ : [5 e2 m7 _: ^' I C& k) s1 V# l% ]
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"No." 4 ?7 Q) O# O$ f: }' G7 o' m
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看不到。 ; _; C( s; Y9 t
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"Even if you maybe put your knee on something and lean way over?" 7 U# b9 ]" A: P8 n, p( d! K
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那麼拿個東西墊高，爬過去看一下？ 9 F# o% q% C) ^" c
1 c) e3 M; b: V1 M* q" [8 l/ P6 H"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 J3 S( ^2 u# S
; e1 V8 u4 J/ D1 Z喔，不是角度不好看不到，而是太暗了。 - l8 q& n, @7 q5 }$ a4 o4 x
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is + m5 }, ?; Q8 z P j% j7 w3 v% X
" i G3 g- ~& s0 @3 |comingfrom the window."
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. n, q( x6 z0 J$ E$ l2 E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 D+ c. d2 J' O+ k8 z
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?" . |5 c! m3 M" i0 h/ ^& _
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沒辨法？為什麼？
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"Because there's a power outage."
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" D! J. X3 l* j1 B因為停電啊! 9 K, {7 x% _6 k! B. y
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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5 N4 ]2 q* x! Kyourcomputer came in?" 7 [& N8 Z4 q. |" p& l; y7 M9 H3 f* U
0 H$ n+ `' |! u, R( w停...停電？&#@!(& ，喔!OK，現在開始打包，
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' K5 j. G0 \- f: _5 r$ B# P3 Q# S( b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) D" C" I" K3 D) X- u
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"Well, yes, I keep them in the closet." + a9 S+ E8 V2 v- s6 L
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ! z# k# {) X3 |+ V0 I3 ?6 U9 d
( D/ u8 \0 Y' v. p9 ?+ S: Xit was when you got it. Then take it back to the store youbought it from." ( ~+ M7 n; v! @4 W$ l
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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1 T- q; G: q0 R3 j2 V3 @% F就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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( f; x6 Z, g- l# P- U真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." , ~" N" U! q+ R1 E
+ ~: R8 G% ^: ]' y m3 r是的，恐怕是這樣了的。 6 X, `" N( _8 L* g3 `) L
2 k: H }) `( f' a' i. P3 @"Well, all right then, I suppose. What do I tell them?"
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& r2 i2 n2 }8 ~2 x8 V( k) Z7 ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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% ~4 s( S. i. N" m" @"Tell them you're too stupid to own a computer."
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+ [# [$ |3 P5 B1 O5 @/ q0 |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
