Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # l* {( J/ v% o! |, B9 G
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"Ridge Hall computer assistant; may I help you?"
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; \, f' C# I' w2 C+ V w$ NRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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7 V: f4 v5 ], U# V是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 k' T8 l% p9 @( g/ }" d
3 i; u1 O: H7 W您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." + _7 ?# U' i, |' S' r; h
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ) V; S7 b; E' n
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"Went away?"都不見了。 3 t9 C* W" y* B T M
) } }9 H( h6 s; y# Z# Z"They disappeared." + P8 \4 r+ m4 B6 ?8 G C+ g
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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' A7 N4 j3 F4 J! v8 v沒有任何東西。 3 y2 `% C5 \1 {, Q
9 n! K4 O, ~) R5 C"Nothing?"
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* z) A* x, a9 ]8 Q5 y( v沒有任何東西？ % ^4 e5 S' ^) t% O9 `8 }
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 8 T! f- `! |" R. ]( Y; J
8 ?. K' ^% P4 v"Are you still in WordPerfect, or did you get out?" ! ^ z: I% [5 G/ W" R
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您是否還在操作WordPerfect，還是以經離開了。 % v$ y) a) V; ?3 a! e1 y
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"How do I tell?"
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我要怎麼說明呢？ 9 N$ Y( C1 I8 k1 K8 ~( s
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"Can you see the C: prompt on the screen?"
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- q/ T4 C* @$ C* T' r8 h你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 4 R( M0 Q9 e4 _( ]2 s
+ j1 @# l4 N9 o/ [什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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2 O+ O* A- o1 e" {% D不管它了，你可以看到游標在螢幕上嗎？ 3 u" R' L- _8 s- _5 B& Q
! ]& H* |7 D1 \! h+ H"There isn't any cursor; I told you, it won't accept anything Itype." / o6 E A* _+ n$ o! {6 ?
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 t) o3 z' A6 b" m
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" + G9 `, V: f6 ?6 G& [
7 j1 W1 y; Z6 k* g/ |什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. / K: x& D/ s" g$ \. x5 ^$ f
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Does ithave a little light that tells you when it's on?" + Q# J% \% {; o' [2 Q% ~' D
" T7 `6 `: N$ u% ?7 ?! v7 I就是那個看起像電視的螢幕，
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1 W, K C2 _3 J# A' F" f0 G3 e有沒有一個小光點告訴你它是開著的？ 0 H$ y) R) ]! E h, z4 D7 C0 i5 a
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I don't know."
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! j" G7 ^/ s. E2 |我不懂耶。
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% B C6 L* p9 {+ f' R5 E"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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5 w; ?# J. y1 ~) ?# Q/ ?2 b: ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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4 t: L8 X; d* P) a' A"....Yes, I think so." 7 P* P2 {; a; g, j- S/ v$ A8 X
% a* G U* I; l8 t# Z" N/ f# ^是，我想我看到了。 , i: Y+ M: ?* O+ i) E" x* f
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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% x3 A! E1 N: A. w8 Z: H' Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 4 _, c+ o# ^. H
* a: M' d G2 H( |"....Yes, it is." % m% d% k; D5 G8 n$ w
, N. m( ^" T' m! S有啊!
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$ L2 }% ]1 d4 [+ c! k; @8 S/ H"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ R2 ]7 w; Y9 T- Y
0 _. R o/ ]7 L9 J( j" Y0 c"No."
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沒有。 ( ]& g$ W# ]; H: ^
1 A0 I6 N8 f7 m& Y; C"Well, there are. I need you to look back there again and find
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theother cable."
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, P# E+ K l3 A7 s, I |就是了，我要你再到顯示器後面去找另一條電線。 0 P2 t+ J- m y+ t' k
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"....Okay, here it is." ( O- _) U" M8 B$ n) ]
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OK，找到了。 7 K0 k: R6 l5 T5 E" K$ S) N, q
5 ]- z# g: B3 V8 W+ b"Follow it for me, and tell me if it's plugged securely into
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L. n- Q# b) ] w, i5 D6 Z3 Qtheback of your computer."
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7 U& |1 E: Q' u- A0 j再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- p" [9 ?. D/ b3 N0 x"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" , a; r4 w Y$ z: _' n) {
" c/ {9 E7 k$ x& u嗯，那麼，你看得到嗎？
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"No."
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看不到。
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- k, ?' {7 T- J( z$ j$ ]! _# S2 y2 T"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 5 g* ^) j% ^" L6 _3 l
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 + d8 s/ S: Z4 ]0 q+ [& E
( D1 g( b( e' A9 Y0 T& A. W"Dark?"
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. t1 A8 v ], I" m太暗？ * E) K" A4 {! A
/ P5 [( P9 m. _"Yes - the office light is off, and the only light I have is . C5 B2 w& p3 {# x+ b; j3 f# e. P
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comingfrom the window." ( P4 t+ l4 V: d/ l
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( C+ j; y: y1 t; {; x
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"Well, turn on the office light then."
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. n7 T6 D k' r+ ~1 I那麼把辨公室的電燈都打開啊。
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3 t' q+ i% I; O+ i"I can't."
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; X( U6 {# _) A6 v$ c沒辦法。 # Z$ j$ W5 C* |
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"No? Why not?" / t; a0 U4 r* a& f1 @' d1 N) c
: f' R5 |% ?; `2 o3 t- E+ f2 \沒辨法？為什麼？ ) r/ n/ |- y- y! I) X
- {8 }5 o( l3 F- [( M3 e"Because there's a power outage." d# R( g" d6 \( i* D4 s7 Y9 X
3 N: G: }9 I5 F: Q* a6 n5 P; F+ ]因為停電啊! ! O9 \; w- A J r7 D: \
! A" ^8 W1 x6 ~8 p/ e+ ~! L"A power...... A power outage? Aha! Okay, we've got it licked now. 2 ~/ n% I$ l: J! f) v
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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* t: ~! ^6 q/ }/ ?: u! W停...停電？&#@!(& ，喔!OK，現在開始打包，
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& D5 o8 y6 a3 B/ R% C1 g- x4 k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." . l7 k3 \3 s& K" S
* u5 P0 F8 ?* W嗯，是的，我已把它們收在櫃子裏。 $ X- K. l( J, R
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"Good! Go get them, and unplug your system and pack it up justlike * u! K, @6 W4 |
0 f1 X! S/ H8 k8 T( D( X/ [it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ [% O B! |! R- ?# g* J& `
# S% c* A3 G. h就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % q. b, |; N- M3 a' S5 T0 B
$ M2 b/ @7 q4 m( I8 b; s"Really? Is it that bad?" 2 l: U8 p5 b9 X: [* j; f/ S5 {. s
# m/ a. R6 `2 d/ ?' I/ v) Y真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ( P. u n1 k4 A( k
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是的，恐怕是這樣了的。
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3 P" N& r( o: @"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 8 c6 ]+ M; c& l' }) ~* ~% e$ |, O
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
