Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : a& Y3 e& p7 R' K
2 R) D3 m2 p" w$ b: P
"Ridge Hall computer assistant; may I help you?" - X4 f/ M3 V$ r+ X
( l4 m6 @: d6 o# E; v4 C1 Y
Ridge Hall 電腦公司你好!我可以為您服務嗎?
' y8 q |: A1 f
( d6 M8 b- [: X& G. A"Yes, well, I'm having trouble with WordPerfect." 8 q* d+ A, a0 k7 I+ v$ D
; [( u; O6 I# q0 i
是的，我有WordPerfect的問題。
# ~8 x/ A/ h. D" k2 v* F5 N& n
1 v. ?5 Q+ ]) z9 O; [' U"What sort of trouble?" ) H _; H t1 e" P( l/ M
3 @# f7 }. r4 A) \7 `; h' p
您有什麼問題呢 ?
1 f! y: n: E" l+ n
! u( l$ z) Y$ { P: |"Well, I was just typing along, and all of a sudden the words wentaway." $ b) z6 V- b+ l# N
- T% l. z: w1 B% L) j我剛剛自已在打字的時候，突然間所有的字都不見了。 : _& _$ `- n2 r% Y: ]. V: y6 Z8 t
, s& H6 w& F5 o+ R6 b; {0 s
"Went away?"都不見了。
$ |7 R& C: P t0 F# R8 E1 t0 F f/ Y* I! S- c) {1 D
"They disappeared." % w, Z% A2 Q4 }0 M! \
( X( T$ k9 j5 j0 F它們都不見了。 0 T& p3 h- Q |8 y( |* l# I
( t1 f& }- e: U! ~% R5 u7 i
"Hmm. So what does your screen look like now?"
" W/ `5 w' _% P. M* t. R$ u9 ]+ D6 }) |
嗯，現在你的螢幕看到什麼東西？
7 B7 T4 y1 e( j$ ?0 F9 Q) `/ @1 }0 B- K% \- a& ]
"Nothing."
+ ]5 s- }/ H$ k% X% t
% m, _" a N8 g. m6 T% |8 s" Q |沒有任何東西。 9 O0 X, V+ ]6 S: I. n M# ]* r
8 W) q4 I9 f1 y/ S" u# z3 P0 Y2 J"Nothing?"
* p6 J$ @, e% h+ x. c; o) B8 t: k3 P+ o
沒有任何東西？ ) l5 h5 ~- J% @8 T; j9 Z$ q" a
) O8 c! F/ N8 _, w: f"It's blank; it won't accept anything when I type." ' @6 a% s7 o8 {/ Y" G0 g# a0 A8 F
) _6 `) ~& W* o$ m9 v9 |9 L7 i螢幕是全黑的，我打的字它都沒反應。
" q! ~! N- a4 O. Q [& Z' x
f0 B, u% ?/ `0 R"Are you still in WordPerfect, or did you get out?" / k! ]- ]% Z. }' d# \$ P
3 ^2 `/ \" |( a3 J" v. v, `% J
您是否還在操作WordPerfect，還是以經離開了。
% `! J: u% o$ B9 k8 S' S1 e7 H6 W, c
"How do I tell?" 1 C) p% n5 x3 V& Q" M
7 B' `) d' z* g% T# Z我要怎麼說明呢？
2 F) u/ ?7 U0 ~4 y) R8 Q) `1 c/ E* y; J! d5 j. {* l
"Can you see the C: prompt on the screen?"
9 {( Y# b- T0 {" u$ g9 o0 _% E) i: y' C% x% H; s
你可以在螢幕上看到 C: 的提示符號嗎？ ( _& i) s1 n/ G1 p6 L4 `% K0 g
/ c. [9 \6 |0 C4 v9 a* S
"What's a sea-prompt?" % o" F. r2 p6 j. A, { [- }
2 O- ?, R9 Z$ ~! \5 n& w4 Y [
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 c$ o% Z: \/ [7 J4 R
( X' q1 O/ ]* Z( E
"Never mind. Can you move the cursor around on the screen?" , ^6 G1 @' F" ] V0 ~ h. _) v
) B, [6 o' `$ a, r不管它了，你可以看到游標在螢幕上嗎？
! O( c1 E' W6 y5 _" ?" y8 |1 y3 ^5 J; j2 ] ]4 `, a8 b2 ]
"There isn't any cursor; I told you, it won't accept anything Itype."
2 Q4 ?3 o2 W7 U
( U! J6 Q0 q. M& J% C5 U# C1 B螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ( s P3 ^+ D6 v2 A/ ~
5 F- l1 A% `# K% g
"Does your monitor have a power indicator?"
$ N3 k0 k; O) M/ M- A) D) H8 O" i$ \/ h5 o5 r% ~: P
顯示器上的電源指示燈有沒有亮？ 3 m& E4 M" l- d8 H0 d$ n* k( U4 ~
/ U. v I* Y3 I3 A8 B: R8 t
"What's a monitor?" 0 e* c0 A ]! t; {' ?( R* M* S
0 O, b( W( j6 r0 k
什麼是顯示器？
! J; d! g# Q1 X( L* S4 _3 ?
+ M( Q0 i1 O) N0 l"It's the thing with the screen on it that looks like a TV. 3 t& a* T4 J% N
9 B9 }, Y" L l# F! T$ s0 JDoes ithave a little light that tells you when it's on?" $ [$ k2 }. q: c u
" D7 {; A7 @# ^# B/ ^* G/ Z
就是那個看起像電視的螢幕， * I1 p$ C. p1 T
3 Q A/ l( u% `2 X! U1 s
有沒有一個小光點告訴你它是開著的？
* c+ L, O* O' x3 Z: r" {3 J$ N: g3 |0 E* E! E" G
I don't know."
* g- |. W1 L- e D9 \; x6 }4 I3 i w$ |* m$ ?. v" v0 m4 V' L
我不懂耶。 5 A# c9 y- p) F) c' }: I
0 D. U: @1 g9 g"Well, then look on the back of the monitor and find where : y3 [ w- r/ C; I% C% H: {
" E& l9 `0 |' d- G [the powercord goes into it. Can you see that?" 7 E" X, v2 W5 y) S: d" q
- j t1 X5 A6 |% x# u
那麼，你能不能看得到顯示器後面有一條電源線接在上面？
. ^) z* T- T: ^, c! F$ l/ H B* ^0 H
"....Yes, I think so."
0 I) r3 X2 M+ G, `& j8 Y1 b9 L; O8 H R+ ~# \
是，我想我看到了。
0 ]4 t4 ~" d9 G/ y) f( T% Z1 M& K5 K; M
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / ^8 |4 Q. p6 v9 G4 {
3 V; v. L2 D {9 G, b. ~& F太棒了，沿著電線找下去，看它有沒有沒插在牆上？
' I! J4 d% a* ~* n3 @/ [& P( S5 F9 Z3 e
"....Yes, it is." + W+ S3 M. r0 [! F7 S* e
. W5 a" f! G( ^# F( B! ]
有啊!
9 Y* E* p' I' M2 g0 h n/ A
4 {+ D4 L, ^! }"When you were behind the monitor, did you notice that there were / O; z- y1 }" [+ j* J5 O
! a4 e" E: s+ b: t; L0 J
two cables plugged into the back of it, not just one?" ; i" m2 {5 W! a M% R3 P
1 D# v' d9 e" U5 |. q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
6 r7 g$ M3 s7 V9 y+ O5 U& O
6 h: r1 {: |, t! u5 p"No." 4 c: \0 f v9 ?% H
3 @. {5 V7 U% w沒有。
. k! x0 i4 C2 z) P1 j
. N. y6 s, @! k1 d! Y5 o" [ {"Well, there are. I need you to look back there again and find
. f; L! D( h0 h# D* {$ q( }$ }" B+ T6 p% t# C. f6 e: U
theother cable."
9 s* p6 K8 z9 x, {7 i y; W. m$ l/ k/ B% n, F: X7 F
就是了，我要你再到顯示器後面去找另一條電線。 ; N- Z/ r* A8 m' x1 a# z
9 F: D9 f' ~0 U. p0 N( h"....Okay, here it is." * q5 y$ ^4 f$ m' I8 d
, X5 R2 K8 G% I: POK，找到了。
8 h/ {! |3 e. y6 S6 M% c$ Z/ n& F, x2 ]2 g6 S9 d8 ]# F
"Follow it for me, and tell me if it's plugged securely into
+ Z9 u. V! _$ g3 p) A. Y( V6 }: R Z
theback of your computer."
, N- r: F) c/ r' v* Z V& O" O' S! Z4 R& Q4 M* H
再替我找下去，告訴我它有沒有確實插好在電腦後面。
( B8 }: ~7 \/ b: m: t& X( n3 z2 ]; _3 ?1 k3 _% j: L5 ~
"I can't reach." 3 k( n5 s3 S( ^1 R3 H+ B, S! X4 C
, ?2 S3 \( z0 C6 ~ ?# t
我搆不到。
o( G$ } X; V X0 C0 Q+ m$ ?# p \ g& u( }5 f& M
"Uh huh. Well, can you see if it is?" ) ~5 E3 f* F4 }+ l$ s* k" w
/ `6 T6 P% v9 p
嗯，那麼，你看得到嗎？ 7 G6 Z! l1 z W6 y# z
4 i- s1 L, g* I, n9 a; g# p
"No."
( s' ?* u; d2 [: o0 f
- H2 S# e2 P; k看不到。
6 S7 ~! D: B0 f# M; K$ I0 w; @2 s) i- B/ l$ q# P7 |
"Even if you maybe put your knee on something and lean way over?" % o7 S4 c" S' d+ b1 E/ Z
6 d8 G" K2 u5 S
那麼拿個東西墊高，爬過去看一下？ 5 F3 z( t% d0 N2 b$ M6 H
- e4 h) H4 y2 W
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
4 t6 |, d0 }% v% I$ S
' h+ Q: R/ h1 C& H喔，不是角度不好看不到，而是太暗了。
2 t$ R. i: m4 M. v( M, d& ^' O# {( m1 G: c1 C2 k% P: D
"Dark?"
/ m7 |' }$ C Y. B7 }* W9 l4 ~1 X& q
5 ^" ^- X7 V2 F$ N# ^4 y, R3 ~8 j太暗？ 0 N; @7 Q k* q# u! W0 s7 }% ~
4 o9 F: k: b' S' w# |' b
"Yes - the office light is off, and the only light I have is
3 P; P; [) E) U; o# Q. n7 ]9 J1 g3 k5 L/ v
0 G* I# e: x3 v8 X( Z0 z" hcomingfrom the window."
9 G' v) E6 v& s3 y! R) O- {& r1 z7 b2 ?- U, C5 \
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 j, Y. `( a3 T' w* l) m0 ^
% W1 D+ e7 y4 ^+ a( Z
"Well, turn on the office light then." ' a. o' _+ e' K, f N1 h4 P
6 e' M$ G: h' n# a' h; |那麼把辨公室的電燈都打開啊。 $ O) L( X- v% O! d
/ M/ T. ^9 ^ U3 D" n7 P4 h"I can't."
$ d2 i+ z m5 F9 {8 h/ {: d3 T8 d. r% ^* m; e/ m$ D
沒辦法。
2 B4 m. l( R) S z4 Q- C) N1 S1 S) F8 o2 f/ q: P, o* {( ?7 p& P2 r% U# n* b
"No? Why not?" 1 b( _+ }4 N/ `9 G/ ]/ `
; Q S) y) n+ D0 z6 @; p沒辨法？為什麼？
3 |& @: }3 r3 |0 }0 e8 Y+ V8 C) `! p7 n% j) G8 c
"Because there's a power outage."
: g" F- Y; C+ w3 ` [3 K5 ~# {
; |. A3 a" X8 N0 v6 o. L因為停電啊! % }0 ?0 e9 U, R: R: d2 a; h$ p5 d
: c$ _3 |6 N9 R' S9 k& {4 o
"A power...... A power outage? Aha! Okay, we've got it licked now. 7 |, H8 p7 f. l2 M
" `. _/ [! e( [8 S# E. UDo you still have the boxes and manuals and packing stuff ' p4 ^1 N8 Z: i% e5 g; W; L/ [ Y _
: w. ^% L" O* o e7 I7 T4 T* Fyourcomputer came in?" % g" t) [! U1 E: R$ R8 `
+ M, }: W' E! D# p0 ?1 t, O$ f5 r$ w停...停電？&#@!(& ，喔!OK，現在開始打包， # I+ R* o8 }5 i9 m( h" m) ]8 n
' c/ O/ m, V, {5 T% n3 { O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; B' x7 F% C: d C+ L) P
9 C ~7 E. Y5 a9 ?
"Well, yes, I keep them in the closet."
" A8 f: @! }; x0 ?7 U) L
3 m8 V! ?/ f4 q- Q O嗯，是的，我已把它們收在櫃子裏。
% e7 S# T% w( `, l& \
6 A' w/ v/ P' u5 N"Good! Go get them, and unplug your system and pack it up justlike
: d6 H4 ~5 C9 r, J+ K. E9 q
4 K6 e+ g0 M q X" y& X3 _it was when you got it. Then take it back to the store youbought it from."
# D' [! Q' V, u. w9 F6 ~% ]* ^; J1 a& a
很好!去把它們拿出來，然後把電腦搬下來包裝好，
" d p) N8 S# o! u- r1 F
+ C4 o& k) j$ S, G s! p+ w/ t5 i: e就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
' g- H6 K6 [" e2 H
* e. y$ P+ ^; V) w6 H. j/ g! `"Really? Is it that bad?" * D. \( r/ u1 V" i
: h+ [0 _- L& o" _真的嗎？是它壞掉了嗎？
! D6 k* B! Y2 o& V6 @7 z5 ]' n2 X: c( C+ f* U
"Yes, I'm afraid it is." 2 B: N+ b( x% d8 S
5 s8 y0 t( |6 B. N! w* a
是的，恐怕是這樣了的。 ' t# {/ `( U# u- f: H, ~. F3 K9 k, M2 G
* l/ f5 e9 ^& N) k+ P0 w! X# c, ]; f7 f5 @"Well, all right then, I suppose. What do I tell them?"
/ _% ^' o2 Y1 s; `+ ~
+ b. @; A. v2 ?- i! x. Q喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 t X \( P# ~$ P
: g4 A; N: { S1 J4 m y% O"Tell them you're too stupid to own a computer." ' U! F# L0 p. q6 Y% H
0 p6 T9 ]0 N& C就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
