Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / i. s. y0 Y& k! d9 R. V$ `) j
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"Ridge Hall computer assistant; may I help you?" . S0 m1 S0 D6 y: [* `2 p
: ]4 B2 h) N9 p" I% Q. ^Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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1 a! o* h. D5 I3 v5 i% ]是的，我有WordPerfect的問題。 " l( D9 b5 a3 ?9 x3 J/ s
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"What sort of trouble?"
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您有什麼問題呢 ?
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9 S8 v/ m, R7 z; F9 ]" |"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 6 I5 R) `( K9 J% X. U
4 s5 ^4 {1 N! W7 Y"Went away?"都不見了。
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" r) Y8 E, D# F+ u2 v9 _"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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" L! g, T! r% ^4 I, u H. ~嗯，現在你的螢幕看到什麼東西？
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; x$ ^: V2 ~3 D8 U! E& u: V1 }"Nothing." 7 Z2 W- s4 `7 O+ a, G; P0 d. _" O
P, P! r8 e4 F! A: O) S9 V2 I6 T& k沒有任何東西。
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"Nothing?"
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4 o) ?( B6 q" z& l沒有任何東西？ % ]) I0 x! `! v4 l& Z
6 b t7 W9 P( Y3 n2 O Z"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 9 n: Z) o8 }% l+ n- B
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ! y e: k* Q# V
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我要怎麼說明呢？
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2 J: w( N3 K0 g" s6 f) E' v"Can you see the C: prompt on the screen?" 0 D* e3 v- O" e5 H' k( P
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + i& w% w5 E- P4 p; ~# i: P5 @ r A
+ j# b3 I4 D* c4 `9 z- h"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 8 ?, X9 G1 G3 C+ q3 H$ E
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 u+ Q$ m8 a1 V6 C0 g8 L
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" & ^+ N( p/ n& F$ e8 }8 t4 N3 |
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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/ _8 T" r" w& j" O( z什麼是顯示器？ 6 y* L- i* k* x- ^
! M% F# v$ p+ W4 l S"It's the thing with the screen on it that looks like a TV. 2 V: q' G7 M$ ~( D5 P8 N5 h* t
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Does ithave a little light that tells you when it's on?" . ^/ r: @0 y# E, T1 \3 b7 n& l( i
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就是那個看起像電視的螢幕， 5 i+ s. y; u. ] H/ `% K0 n/ T
$ l) A( Q0 R- i$ A5 j有沒有一個小光點告訴你它是開著的？ # ?- _2 r! B) x, [
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I don't know." $ y* y1 \; ~# V( _
; Z, u3 S7 |7 R: Y( P我不懂耶。 * w1 y! a" Q) S4 b
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"Well, then look on the back of the monitor and find where - R; L0 b q* ?, a4 @% L& [
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . d% W! C5 E* |- P' {( M
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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) `0 V5 A3 K+ a9 d- F有啊! , r' T: B" G( J) N" l# r3 u0 l, q
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"When you were behind the monitor, did you notice that there were 1 ]$ ?! s0 R0 Z u
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two cables plugged into the back of it, not just one?" 8 | C" @ g* K* U C) Z4 Q; J7 x$ B
8 L- u- @) ^5 _* |$ a2 ]% f9 z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- l) N6 k* ]- K" X+ j"No."
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沒有。 ) q; o2 h1 o6 E+ I( S' t% f. ]' b$ [
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"Well, there are. I need you to look back there again and find 9 @( I, A6 i8 c- p
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theother cable."
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5 i3 Q- k/ T5 [3 [; `就是了，我要你再到顯示器後面去找另一條電線。
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; D0 h/ U/ Y5 k! R; d"....Okay, here it is."
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' R- g; K0 |+ E9 hOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into . j. u# p" s* j* X
/ U- Q% ~4 D' B; ntheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( G4 w$ w5 e5 m! }9 ~. o" G, A6 b
5 a1 T9 Q0 W! ~1 `7 [% f" q"I can't reach."
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) _" \1 \. w4 h* Q. I# v我搆不到。
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"Uh huh. Well, can you see if it is?" 6 k& N8 S) N. t7 C$ ?, R
; P3 Y6 p' S$ ^' T* R# n嗯，那麼，你看得到嗎？
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"No."
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# Q+ j g4 \# X$ A- Q看不到。
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0 h R* ~. u9 c6 V- Y9 W( N2 y"Even if you maybe put your knee on something and lean way over?" ( `# S/ ^& S( J6 S- |
2 _ q1 a/ ]+ U2 C) V) n那麼拿個東西墊高，爬過去看一下？ ! `' u, L% Y1 ]* q7 W7 }2 z7 D
( q1 ]5 v Z9 ^6 ?2 _"Oh, it's not because I don't have the right angle - it's becauseit's dark." . c( R4 a" o% v6 M$ m
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喔，不是角度不好看不到，而是太暗了。 $ w9 J, _" X7 z( P# y3 _
# m* V7 w5 V3 x6 h"Dark?"
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太暗？ v9 e) ~0 {9 a' |% v" g
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"Yes - the office light is off, and the only light I have is
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2 K9 ]( V' s: k' o8 d. r7 E7 b/ @comingfrom the window."
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& B& \0 G0 Q+ j7 [是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' P1 m0 ^- h/ f" [9 O0 }, t
' q8 Q2 y' a9 T; ?6 z% V"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." # u9 F8 E+ N0 P6 M" U; ?7 I- y' E
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沒辦法。 $ ~, t- J9 n4 M& ]5 b5 M8 R3 [
: U$ l$ \2 m1 E, v3 D"No? Why not?" + O& b6 s7 X( {8 n' `, K
0 E5 z8 F% p4 Q1 b沒辨法？為什麼？ . D2 m# }& C! t1 A1 ?
! Y8 `2 T& p9 l1 q' i"Because there's a power outage."
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因為停電啊! - A# O) t, y2 Q4 g
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 u+ i$ P9 c( e. G: K# GDo you still have the boxes and manuals and packing stuff
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* q' |0 K9 ~) B/ `& x) Z2 K+ j% lyourcomputer came in?" + k% J+ y6 [# `1 ^! T: S* _
8 G$ {! T9 t* I2 c停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 p8 w' ^. i$ }$ j1 t6 j6 }1 Q) n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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8 u+ s* _7 k$ s% L"Well, yes, I keep them in the closet." 5 w- D: `2 U/ G8 ^# F
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嗯，是的，我已把它們收在櫃子裏。
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1 P: U( L; H; ?) m' }% N M5 L, L"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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3 T! i9 w2 o+ f( a! H+ C很好!去把它們拿出來，然後把電腦搬下來包裝好， ' K; n; a1 o4 |3 Q# N. B/ ~ Z. u
, V% _: |: @- C# N9 D; g# c, f就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 ?* n* M9 y; X6 E: ]
& I& L" g3 Q; i"Really? Is it that bad?" # H, \4 l: I! z; M5 S2 D" Z
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真的嗎？是它壞掉了嗎？ ^: H6 t! _+ E; r
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"Yes, I'm afraid it is." . w# o8 ?% @$ D* V* Q
( y- Z* L- I6 n5 i6 {6 T1 c2 \, L是的，恐怕是這樣了的。
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' D( b/ [" C$ Z% i' c"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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% X3 I1 X, x, O+ E- c' P) k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
