Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , U& E P; Q9 F |
* I$ T+ f5 j7 S! a9 T0 X& H5 s"Ridge Hall computer assistant; may I help you?" * P+ R$ L! s1 D$ O$ N# Z( M
. Z- L- s# h- Q& `Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." / h$ W* p, n. ]3 L- l% d V2 j8 c# a
; |4 w9 O8 K K是的，我有WordPerfect的問題。 ; g: t% P2 w$ s4 C
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"What sort of trouble?"
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" z: K/ z8 e. [! u; _4 e2 e$ K您有什麼問題呢 ?
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0 E, h1 K! `3 Y/ c6 E+ h( a"Well, I was just typing along, and all of a sudden the words wentaway." 5 x9 G3 L4 a0 ~8 h
% q" h( g+ k, U: k/ t' ]1 a0 a6 [我剛剛自已在打字的時候，突然間所有的字都不見了。 0 \2 V5 n1 E7 G Z5 e
0 W* I6 e7 ^1 b/ B/ h6 n, E2 F"Went away?"都不見了。 7 t( ~- v& a( N n$ M3 p! o
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"They disappeared." . }7 n& C; g) G4 l1 Q3 s+ h q
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它們都不見了。 1 A) W" N4 a% v* x
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"Hmm. So what does your screen look like now?" + W: t! F2 W; I8 c' I# w* K
+ V: q# J: v9 P嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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- L) L1 n; I; J, A- H- W沒有任何東西。
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"Nothing?"
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# T/ {$ x8 H A; A Q- ?' G沒有任何東西？
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0 N) h \1 S7 B0 X2 @"It's blank; it won't accept anything when I type." 6 v6 ~/ b# U: {3 a v5 s. w
6 U8 m1 c1 @$ E% ^! s: w螢幕是全黑的，我打的字它都沒反應。 + [# n) o; J3 y' z7 H
3 M$ P% ?& ]6 K( @0 d"Are you still in WordPerfect, or did you get out?" ( W0 D3 t+ H+ m& n" n- [. v" S
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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5 J4 M* H" S1 s# L3 @我要怎麼說明呢？ 6 A0 R+ @% ~( Y6 w
7 q, J4 m) j5 N8 h' j3 ^"Can you see the C: prompt on the screen?"
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* C/ z1 e0 y: a. L9 J你可以在螢幕上看到 C: 的提示符號嗎？ 6 Z/ R+ y# B" t( b
) k2 I! z! ?, B3 A( Q: s"What's a sea-prompt?"
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6 n! z* _; |- `/ q4 ^. f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / D! P- e, a- C; Z) f2 _9 g/ y
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"Never mind. Can you move the cursor around on the screen?" 8 |* T N$ \6 T3 `8 U, ]2 c
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不管它了，你可以看到游標在螢幕上嗎？ & t% U% W* M" g, c/ y2 \" v/ u
- [/ Y) K! e) q"There isn't any cursor; I told you, it won't accept anything Itype." ! ]7 D5 Z1 |7 O
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & A% @) Y4 I3 Z4 v% j
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"Does your monitor have a power indicator?"
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1 S# ]' F# ]' Y( z! d顯示器上的電源指示燈有沒有亮？ : ~0 A0 D# _5 U: C. R1 }( L. n
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"What's a monitor?" 8 o+ l* M6 k5 X; M* A5 t
- |* [ H* y% {' `: c什麼是顯示器？
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- m2 Y, ~2 N; d. X2 A/ j: x. i0 V"It's the thing with the screen on it that looks like a TV. ( [) `. H- L' @" T4 w5 |9 H
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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* Y& [9 Q; S; q4 x& B) G+ BI don't know." 6 ~6 p, j5 N3 c8 h
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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. C2 |" B' {$ Sthe powercord goes into it. Can you see that?" - f1 Q4 ]+ I# r$ u5 w2 n
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 1 G" s/ ?! I- \5 R
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"....Yes, I think so." * @; V* V/ Z" a* D+ ^3 q J
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是，我想我看到了。 , m6 R! i+ w% n1 M d+ c3 l) i! X, }
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 e: o+ \ C2 W% y( F) o7 s, N1 Y
& q1 m& u8 M( I. N9 j ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * s1 i) e. z7 T* \# i
' X( Q; ~3 q2 l"....Yes, it is."
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有啊! " v$ ^3 _$ f, e! O8 b& c2 A
9 l U5 {8 M, y: S" j; _9 ]4 e"When you were behind the monitor, did you notice that there were , _. N! I* K9 u6 \/ O
5 ]0 N) \; T- C7 ^+ C2 R9 Z% _1 Vtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." & I3 A. O2 J' h/ {& |, i5 P4 {9 M
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沒有。 & ]5 A2 ~7 k/ ` }8 }" k7 _ r$ v
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"Well, there are. I need you to look back there again and find
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theother cable." ; }6 q( T: U2 x) H: J' f
s* r s: \/ e* S$ A就是了，我要你再到顯示器後面去找另一條電線。 6 u$ w& L4 N9 I/ q( R& P" N- T
2 z* ?, {" h# e"....Okay, here it is." # F- D7 v' L7 U* r
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OK，找到了。
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. G K% l0 N* | |$ M9 \"Follow it for me, and tell me if it's plugged securely into
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4 v8 U/ l- c1 k2 k/ h0 j4 m" t. |theback of your computer." / a o+ I, D/ C9 y" \
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' W r) W# C7 C"I can't reach." 5 d: m1 ]! A3 m( Q. m9 a
) ^( o7 o! `# H/ ^! y6 U; s我搆不到。
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2 ^, c9 o& I" V I' g"Uh huh. Well, can you see if it is?" ! y5 {+ a; a8 Z3 j! K
! G% }2 s. Z {8 |嗯，那麼，你看得到嗎？ " P: K6 b t) v. J- y
4 \8 u) O3 ?) k6 o) S$ X"No." 1 _0 x3 @$ l! y" L
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% B Q0 W: q: F3 b- Q' D"Even if you maybe put your knee on something and lean way over?" 1 l, n: p& O6 }
. p) I2 {/ `3 Q, g8 z7 z那麼拿個東西墊高，爬過去看一下？
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! q8 X' w4 N' ^/ n( T+ L"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! B8 l/ j% N# D2 ?3 ?/ c
! b; ]6 Q: @: o0 x5 P" M* y1 D喔，不是角度不好看不到，而是太暗了。 3 R5 h1 [4 B1 `( w/ H7 u7 v# y# o
3 E( F4 d2 E! Q _( P/ v"Dark?" ; g' i9 B0 d1 H8 y
" _, K6 g: x: j* F4 y太暗？ 8 X" S% T2 B, |5 w/ B
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." ( J' I' n; S6 K9 Z! Q3 L" t
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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8 l5 m8 W# i0 E"Well, turn on the office light then." 7 o& [$ J, d0 ?# l0 @& K S; d
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那麼把辨公室的電燈都打開啊。
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/ \; z; H4 c# K5 ~ R8 p"I can't." & {8 H, z; g1 v. T. S2 G A$ B( H
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沒辦法。 # c9 B0 C3 K& Q! [) {
; c& {# w F/ v$ t1 z& K) \8 ]' c"No? Why not?" ; m" E0 `1 K9 A' |5 c4 h
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 g0 s( g+ r, V7 J# BDo you still have the boxes and manuals and packing stuff : B4 S& F( j. R8 v4 t
# e# ~& E! ?! b! vyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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, l% A Y& B1 b( f1 M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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$ j: M# C& f: S1 W8 B嗯，是的，我已把它們收在櫃子裏。 " f! H% |% D4 }( f* q
" V+ v& `% r2 D$ i"Good! Go get them, and unplug your system and pack it up justlike
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$ B6 q: {. h, b+ x& N9 ~it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ @6 R& K/ h; f, B8 b/ Z
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ) r% D5 h: ]& U0 y m7 \% p. p
3 }2 l5 T" S4 @; a8 l3 K4 ]"Yes, I'm afraid it is." # ?- V+ U: a* R' _. O2 y
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 3 `$ N# V5 n# Z$ `
' u9 L9 b6 {" U* i7 l8 I就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
