Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 4 N- E+ @ @5 ]; T6 p- w8 H6 J, p7 A
8 b( {' a* s7 y2 U5 o; FRidge Hall 電腦公司你好!我可以為您服務嗎? + |; e/ r& ? b5 `# D7 Q+ X) I- Q+ o
/ I u: l0 S& B' S/ x! z"Yes, well, I'm having trouble with WordPerfect." : h' j1 l/ q3 T0 V: x& e* W
' |" g' _" E) J是的，我有WordPerfect的問題。 1 ^5 W' Q4 U* x' M
3 H. b/ O4 i, ]5 f: J- y- F"What sort of trouble?" 9 f' v* i! [( o
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您有什麼問題呢 ?
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" K/ x/ c; ^& S `"Well, I was just typing along, and all of a sudden the words wentaway." * y. f2 \" p, e7 a
" e u# u) p0 l u我剛剛自已在打字的時候，突然間所有的字都不見了。
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5 A4 Q! {, ~0 T" a, A"Went away?"都不見了。 8 l" n; |* @( s5 _( L# _
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"They disappeared." ; w$ b% h1 r/ }. h
) h6 B- a, t# f$ G; i2 U# E8 u8 Y它們都不見了。
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% V" f7 ^) s* Y0 y' t- H- l/ a; n"Hmm. So what does your screen look like now?"
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3 T! `8 X1 ~! p8 i嗯，現在你的螢幕看到什麼東西？ D5 \! z, ?, A7 D
$ ]0 p6 w7 _8 u) B( m"Nothing."
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: P1 T F# @: o# ~2 ]沒有任何東西。
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"Nothing?"
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沒有任何東西？
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4 i9 {" u5 s0 ~. t2 f8 h1 |2 i"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 * F7 v/ g$ r6 q8 S7 s3 h6 \# Q" u5 u
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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3 @2 {& D! y: {) m; D& n7 D"How do I tell?" 3 _0 I+ F7 b: y* E
" E, l- q* K# _9 I2 c, N我要怎麼說明呢？ : r+ n2 {2 a, X" A
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - v1 e$ b5 s/ {4 F
6 o( Q( R& U# [9 [9 o2 H& _0 X0 e0 ["What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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' c; ]1 H0 G( H% h不管它了，你可以看到游標在螢幕上嗎？
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7 Y" k+ Z7 r. W"There isn't any cursor; I told you, it won't accept anything Itype." $ a7 o; o1 t# d2 S2 k: V
3 { a- W4 p; T, r螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 U' T% o: U5 u) o7 t; H+ }0 c, V" y
( Q9 h1 r" M, A4 J- m9 s"Does your monitor have a power indicator?" ) z; ?) ?! t; ~. b
; }) k: ~" L, R) x7 l6 `顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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_7 p+ c5 @4 }2 _& y; h8 n8 x"It's the thing with the screen on it that looks like a TV. " o( I' |- w2 Z. h; N
& g: c* W4 o' B: `- mDoes ithave a little light that tells you when it's on?" 0 v6 t# _ B1 m* B% @
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就是那個看起像電視的螢幕， 9 p8 T! @7 e1 g4 N
# N& g# N: k+ }0 z. r有沒有一個小光點告訴你它是開著的？
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E( b& V/ t Q' R- g' n! nI don't know."
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我不懂耶。
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2 j3 z+ j; C. o5 z8 T"Well, then look on the back of the monitor and find where 1 L0 P9 U( y S E, K2 `/ F+ ]' k: E
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the powercord goes into it. Can you see that?" : F* U" j t" t: B$ |/ {5 ~
$ b9 q0 C: N0 P那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) K) f( l. |! b" \
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"....Yes, I think so."
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是，我想我看到了。 + x5 w& m( C7 `
! z( C/ g/ o0 j8 y0 c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / E7 u% B. U6 U- T8 |6 e `
+ q! Y' k" V6 A) l太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 r5 N" P/ `4 W, _- j
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"....Yes, it is."
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) B2 C$ R- i; ~3 f7 i3 e9 B有啊!
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- m. u2 }( h9 j; B"When you were behind the monitor, did you notice that there were
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5 N2 S8 t% g* W( |, ?! {3 Ctwo cables plugged into the back of it, not just one?" 2 x$ J% R& E" v+ ]0 |7 `' V7 s
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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) F" e7 f( i6 o! c% i沒有。 , w5 k9 h5 K0 }$ w3 j
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"Well, there are. I need you to look back there again and find
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theother cable." * }/ I- Q `) \/ _; U* x
4 r5 g2 E0 x5 {; @就是了，我要你再到顯示器後面去找另一條電線。 * o& B# H( [6 A! E' ?8 H
' _9 p1 p2 Z' _"....Okay, here it is." 7 _5 M, p# ~$ x S2 D4 k
. B" `$ e" Y c4 _; \5 EOK，找到了。
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* z* {3 G) H9 g% r% ~4 t"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 0 P# Q# a* J& C* H: e
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' E, X1 R& ]2 i0 r; T* ?4 Z; K"I can't reach." 1 [5 X; [5 p5 b9 o8 O2 d
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我搆不到。
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1 h) @1 x2 L' f8 ^5 L"Uh huh. Well, can you see if it is?" : h, m+ u" ^1 U/ H: u; i5 ]
0 K4 H4 s4 E$ }嗯，那麼，你看得到嗎？
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" v f( Z0 u0 Z! | F+ R"No." : E) N/ w- D8 }/ o8 B: H
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看不到。 , `6 N$ B! l5 l H) E- e) Q+ ^
% J* a% F1 V; k$ S3 }"Even if you maybe put your knee on something and lean way over?"
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% ~! \, E5 Y! f# `' m% ^2 n9 O" r那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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& u; I, r/ A5 P7 Z2 N2 k+ d N喔，不是角度不好看不到，而是太暗了。 . p; b1 A5 P# \) H
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is . F+ _9 u L* K% r1 \
0 R) u. y; X) C4 ]9 Qcomingfrom the window." " Y% x' }/ f- {0 z G
4 ?. X! K& I3 z; C7 z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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( s9 V. k5 ~+ K# i2 ]"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 , L9 V( t2 X5 h+ N ]# J
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"I can't."
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& |8 O5 C" e7 c沒辦法。 4 r, ^& e/ K& S. N
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"No? Why not?"
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沒辨法？為什麼？ ) ~0 j( W) I1 Z) [& P* w
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"Because there's a power outage." 6 h* z" P+ s% R* K- l2 h) R. \! I
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因為停電啊! 1 X' N# R+ w" ?4 F# ?5 [: d
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"A power...... A power outage? Aha! Okay, we've got it licked now. ( i+ U4 s. X6 G
' m+ j$ |, x5 SDo you still have the boxes and manuals and packing stuff
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! p0 |9 F9 l7 o& A* Q1 _2 Q; [yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) B8 p& w$ Z ]' ^, x7 ]
3 O( y. N4 J2 Q7 n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 5 H: a, {% h- q
/ E4 _1 ?, G' H0 O$ ^嗯，是的，我已把它們收在櫃子裏。
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+ c. u: {$ ]" Q"Good! Go get them, and unplug your system and pack it up justlike
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. B. P4 T& a% ?# p& X( Z7 b% hit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， & @* S; O; |& ^0 P$ g3 d5 @
% a& g) [" z' s9 f- z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' W: E( ?$ C: A"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 9 n$ H' C( K4 [
* T- }& c0 F9 V7 H是的，恐怕是這樣了的。 7 k0 k) }3 I A- ^! u3 g* g) [+ C
1 ^* a1 J+ x5 c) a) ["Well, all right then, I suppose. What do I tell them?" " x ` I! [' E' x y
' p2 k" V; J3 S, ~% W8 K喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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+ D2 j( B" z6 c$ b* }就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
