Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . @2 A$ f; K/ y' o# a
8 U y% {0 N" y) @"Ridge Hall computer assistant; may I help you?" . X9 }4 x2 T- O' l
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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1 _8 T. C, E0 V3 m6 `0 g {"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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; t# T+ H& m1 E% G: x5 O4 m"What sort of trouble?" 3 x7 S4 } J# \
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- x8 @ u$ v0 i- u* d# B0 ]. S; |9 d我剛剛自已在打字的時候，突然間所有的字都不見了。 : c1 H: p, t8 ]. O
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"Went away?"都不見了。
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# z# K, Z" @, Q2 V- z9 Z"They disappeared." J' ], G8 N; }( [0 P, L
$ ^ Y, [( t/ z它們都不見了。 $ u. h/ n- O+ n3 a/ b
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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9 M" H' n' o! L( ~"Nothing."
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- ~( X1 _. B9 Y" t w9 F3 N沒有任何東西。
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"Nothing?" ) B. f8 J& B" w- H' i; J- Z$ e
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沒有任何東西？
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2 O* A0 ]; e7 Q, O, A. i+ W' O6 x"It's blank; it won't accept anything when I type."
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) H# \3 }* ~- b% @螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" & d, e+ l1 A/ q% Y- z
! E9 Q7 Y- p4 I9 s" g+ \您是否還在操作WordPerfect，還是以經離開了。 ( y2 e+ x5 w% p: U" f
7 ^' K5 T0 g& z% [9 t5 r"How do I tell?" ( ^, V3 ]4 \9 e- m
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我要怎麼說明呢？ " q. z/ V) [$ q V
6 M9 D8 n0 h4 T( _4 c3 {; D+ [' d"Can you see the C: prompt on the screen?" 5 r% s! m1 ]) u9 \: V( g/ O# Z
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你可以在螢幕上看到 C: 的提示符號嗎？ 3 r; j/ w7 j0 F2 l9 L; J
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + n) f' s/ Y- g$ C9 T
7 r& o" N, W: H0 F"Never mind. Can you move the cursor around on the screen?" " ?! z# Z2 O2 b' D4 }" r
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不管它了，你可以看到游標在螢幕上嗎？
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/ p# j( J; @; \6 J/ @" ?"There isn't any cursor; I told you, it won't accept anything Itype." ( A3 j( F+ r+ |/ s+ r
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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9 A+ C8 {1 u" ?1 y7 ^" y2 B"Does your monitor have a power indicator?" ; e. u8 d2 ^ G1 S: U( W# U
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ; w2 G' j$ |- C, Q
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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& b+ x7 ]) w* i% y* k% tDoes ithave a little light that tells you when it's on?"
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+ r g- G+ h) J% z! L4 j就是那個看起像電視的螢幕，
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% Y9 L, {; W* A, k& |# K有沒有一個小光點告訴你它是開著的？
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& G% ^6 o$ l$ B& f) B- N# nI don't know." ! a* Z! S+ f" n$ E; y0 d
% O% D/ b1 O! F' u; ^( R: |我不懂耶。
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6 `4 D/ }; U6 S1 a( c, o7 j"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" / v/ N) |+ p& x" B4 X# K! ~) E
. }& c( x$ w. @0 M2 |4 |; Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 . B5 ~1 m2 U' b( d* z$ F" ^, b6 d
$ I) Q* P% \2 j: X2 F5 g6 ~. O"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; o8 p% s0 u" Q8 ?8 e, ?
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# t9 l# @7 A! w" q* p5 D- B9 ]0 I"....Yes, it is." 7 ~0 d* K9 S1 v" j! J8 v
2 |; o. B7 s% ~4 c2 A6 f有啊! 5 n Q7 q& V/ a0 T" Q. b0 U
4 |6 {+ a& [) |7 I5 Q! E& l"When you were behind the monitor, did you notice that there were
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7 R# ^3 f+ g3 t K( mtwo cables plugged into the back of it, not just one?" * h- Q k+ B$ V9 z- o
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 c5 f2 }% \" M+ ]. A5 b
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"No." 3 F- d% d4 v& @9 s
: N3 X2 x% k& ?) O- h沒有。
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"Well, there are. I need you to look back there again and find
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7 k' t0 n- f9 r8 l y! ]) Gtheother cable." ! ]: M( I7 x! m* k2 G% P# v; A$ I
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 9 F# `7 s+ Z, y3 q
% k. W b3 _- \2 y/ t. f4 mOK，找到了。 / b. w* w) V) Z' V/ b: x
! g) C, _/ Q! W. c"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ( d3 X) F4 }& V6 S$ _. r- t
/ L! X9 q# [3 v再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 2 \ |- P$ h( A9 n
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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! _' X9 v) [; ~9 D3 V嗯，那麼，你看得到嗎？
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" w1 Y0 L* Q* N2 X$ m3 {0 K. A"No." $ Y0 h4 b; |$ F; X, O
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"Even if you maybe put your knee on something and lean way over?" . `5 G) J3 H- h
% o/ \* A5 Z) L& |7 ]; {那麼拿個東西墊高，爬過去看一下？ 9 T% F& s- Q) u* G
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." + p% u( |& M5 i4 e6 g2 I
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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5 Z, O5 j) D O) w! a太暗？ 5 _# G% ~+ f) a, W: b
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"Yes - the office light is off, and the only light I have is 7 I, b2 d. ^- j' }- Q/ u+ T
8 @' b0 \5 ~; dcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 f3 d" y. o# ], ]
% A/ w/ W4 \4 G) a"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ' P- a. [! C) B m2 E, c
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"I can't." # g6 F1 n4 ^9 ^( p8 M& ?
3 n2 x3 U9 w0 q2 Z4 c- y沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ # E9 m; E) F- X1 _+ y. ]& e
1 r7 x* H7 U( `& Z0 v- C3 k+ @( W( j"Because there's a power outage." ) X# [, T9 P& T, ^: N" Y
0 N% _; t7 `: Z( G% ]因為停電啊! & a- j( [" G+ Q
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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' O. H8 w7 ^& w- vDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 v; t3 _ g6 N, i( Z" `! c( B
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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" R5 { T2 u% a' e"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 0 ^1 T' S5 k j, k2 a. X
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it was when you got it. Then take it back to the store youbought it from." * f1 c1 A# V2 ~+ @; P: T! J( f
0 W* S, k. C: o7 }: I很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% O; M% P% z5 z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 U8 j0 v' Q7 K8 D6 R F
# E: X3 h" U4 B"Really? Is it that bad?" . T5 f8 _/ q1 b+ K& p, Q$ B- Z$ R. D
: W7 [ e& i5 ^5 z8 U' e真的嗎？是它壞掉了嗎？ # t" n; i+ T: A
/ S! N& ?3 v) v" }"Yes, I'm afraid it is." ( H9 L1 [6 \4 I; h- `% t5 X. |
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是的，恐怕是這樣了的。 $ I) i, ]6 P% F; j% P7 l
5 f& q& @3 [- P0 _9 z3 t6 f; U"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
