Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
7 Z' y$ y7 B" l5 l, r
0 {: T* O+ G% s( m8 W5 p"Ridge Hall computer assistant; may I help you?"
( U( X3 Q) @& C. \' p+ a8 R& W9 A2 q; u% T/ F% o
Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 @6 P- P. D- ` G# X; J8 N2 u
% a' s1 z) T( a
"Yes, well, I'm having trouble with WordPerfect." ) j+ Y' ?$ d, l* ?; {" k1 t
5 F3 Q2 Z0 J% D4 T; q( @
是的，我有WordPerfect的問題。 ( o S% j1 g( n3 K5 s$ E# G
) O* h5 \0 V d4 R
"What sort of trouble?" 1 r% F& h( U5 r) i
% E. {8 o/ B$ n7 \
您有什麼問題呢 ? 3 `/ H7 B2 `0 ^8 N7 L/ L* p D
1 }4 f, k) @, }0 t5 G) p# z6 l% s"Well, I was just typing along, and all of a sudden the words wentaway." , O% }$ h9 E) w6 D& O( l& `
5 K4 Z6 J- D7 ]3 A6 q我剛剛自已在打字的時候，突然間所有的字都不見了。 ( V- \0 n2 s2 e6 d' h& Z) n
. l/ `" g4 T* L9 u
"Went away?"都不見了。
; S! s U$ \. @9 U1 K2 Z
# O. ~3 l7 B' I: m$ F6 ^# m"They disappeared." 1 o4 z k2 r) P9 ~( [
$ y% s: ~- G) D* I
它們都不見了。 ) ^: U9 V- C6 O/ w5 }
/ H1 ^9 y5 @/ y% l0 ["Hmm. So what does your screen look like now?"
. Z+ Q1 v s8 R7 M! h1 a% U3 U0 R! I8 z% [& d3 K: C2 j
嗯，現在你的螢幕看到什麼東西？
) L/ d5 b$ y1 o, |! K& c; H$ o( O' D& L8 `8 _" j
"Nothing."
6 i# o4 n9 y+ m2 |8 D% e6 P! W5 J6 N5 }9 m1 q1 a
沒有任何東西。 ' H% p, L$ n+ b$ y4 U3 X
8 B8 T7 i, z! M8 S6 S"Nothing?" " ?( k: f0 U2 p5 d+ G- u
, |& M# A/ q7 b( X! f2 @沒有任何東西？
t' s. k) w" b9 y& G6 C* t# @0 k8 @) I) d; B4 P* p
"It's blank; it won't accept anything when I type."
* a' g! m' J& r
. Z- X4 M4 k2 L! D$ v+ {螢幕是全黑的，我打的字它都沒反應。
7 D8 F* @+ v5 R1 k5 s* H: n# w( w+ b. r- [* ]/ K
"Are you still in WordPerfect, or did you get out?"
+ P$ [+ D' \4 `" a% I# {, p. N2 y: U0 H! s6 ^0 o) [
您是否還在操作WordPerfect，還是以經離開了。
( e8 T0 T" L& N+ L8 K3 m! i6 E9 p- H! v- u$ ] A* z/ q' i3 d
"How do I tell?"
0 M5 ]' `4 `% [" S6 r' ?$ c: e% |
$ \. P, B. S6 l* W% F# N+ M我要怎麼說明呢？
% a2 ^, e" O1 R% l2 h, T8 _0 l3 z3 |: h8 O
"Can you see the C: prompt on the screen?" 8 o! G) V. K: x( C/ S; t
. Q% _8 h, ^7 P% [你可以在螢幕上看到 C: 的提示符號嗎？ j J$ r% {# p. b7 P/ F. A9 X
K7 W: K$ ^- b( c2 H8 g# t
"What's a sea-prompt?"
8 O6 H4 p: Z+ L! O. ]" _1 t' I( |3 p/ h5 t6 ?
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
3 l' d2 x2 x9 k' q3 ~) ?9 B0 g
0 G, c' W! W% m. t8 }3 s$ ~) ^' e! h"Never mind. Can you move the cursor around on the screen?"
6 y3 b- f, G8 ]( a3 X) }: D; b. M0 _1 u( [6 W& r4 F1 A
不管它了，你可以看到游標在螢幕上嗎？ 8 p3 d0 [2 b/ Z: `4 h/ b4 D+ u9 M
+ v# ?9 A" S! `
"There isn't any cursor; I told you, it won't accept anything Itype." 2 |5 B9 Y( r9 d5 O& V m/ c* ?' j
5 k# ~2 I6 x: p ~4 g/ {/ |螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 ?7 c6 \6 p) P5 k( F
) l4 Y# [3 ]" ]5 k
"Does your monitor have a power indicator?"
9 ]' ]( \4 B6 L+ O Y) f5 `
# U0 ], J& G# n* c, k7 I* N顯示器上的電源指示燈有沒有亮？
' S1 B- s0 V2 m; K
7 r, t3 }. f0 j/ ]5 n# g) D& ^"What's a monitor?" & H- L" E5 k# T' X, ^
$ a T) w3 Z0 A7 s6 I
什麼是顯示器？
' V* X0 `" h: L: j# f8 _, c, E& n8 J! t
"It's the thing with the screen on it that looks like a TV.
$ K$ L3 R. D" s# n0 |% `( ` n. G1 }8 G f7 @4 h
Does ithave a little light that tells you when it's on?"
* U$ S& j3 {1 T" v: v. x; D4 Z" I6 S X/ ^$ ]" ~
就是那個看起像電視的螢幕，
* D' p" i- [+ Q: z7 ?& X
& x, m$ F6 c% K* a1 f3 U- I1 ]4 t有沒有一個小光點告訴你它是開著的？ $ `1 U; e2 g$ K" B( Z
" Z8 f2 r) w3 }9 h5 p) c; r6 NI don't know." : {& W" o8 v2 w
$ e5 j# P, [# u8 D* h5 Q2 M4 e我不懂耶。
: l# s+ t' P" r. ?# g, D$ b" F$ j$ v2 t, P, w( p1 W1 W7 ?4 _
"Well, then look on the back of the monitor and find where 5 g6 y: ]+ i+ {1 Z$ F1 \
$ T! E3 p/ w7 g2 @8 X7 W
the powercord goes into it. Can you see that?"
3 d) d v- ?# C; E2 Q! J0 _/ V( u* S) P) I3 V& M
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " \: y6 A% `5 i% P) Y
- ?) C' E7 }" |0 J* f"....Yes, I think so."
- f, _, l& [ o1 X' P
' y: H F3 g& w0 d* ^是，我想我看到了。
( d+ G) o7 t; {. l2 u/ f# O* D2 q; J+ S) B2 {% a1 l9 J
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 A2 k& ?+ m5 l H. |
7 y' I3 E+ M2 W
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
8 z: ?/ @( c+ h
1 }& |; O* D7 `"....Yes, it is." - }7 c* T; b! F9 j( M
2 N% b& r4 A9 f* y有啊! & c) E9 N) R( ]
% l) N5 t6 d8 l% c1 p4 m5 T"When you were behind the monitor, did you notice that there were & C& B* t; Q% B: t/ _2 i- V
- O% e6 `! F, z
two cables plugged into the back of it, not just one?" v, v" P8 u' c2 T S
3 s& e" B6 r8 r0 F# x' E0 l* F
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; e U4 U% P+ k+ v
. M/ x( v0 Z* ?. i Z5 h& T
"No." ' ? ?* |5 r; G
$ g7 C: l. k8 T. f
沒有。
5 Q J7 ~: Z" a% y0 W8 r7 n. g/ c# q) I2 m
"Well, there are. I need you to look back there again and find
& u9 `0 H+ y& v. ~% }* e/ P5 J, _- u7 r& T! H$ i, U- `
theother cable." / r# a$ w: b% d
8 Q- X9 O) G+ I' \( Q
就是了，我要你再到顯示器後面去找另一條電線。
) s% i! m0 t3 n, w3 } d. @5 @" Z5 I" C+ {
"....Okay, here it is."
& U" m/ ]9 p: f& H0 I+ p+ _6 ~1 y$ V
OK，找到了。 & t1 Q. D7 \8 g. x+ a
& C7 `, o" E7 ^& B+ ]0 |9 O) A"Follow it for me, and tell me if it's plugged securely into
9 ~8 a. E( y& n4 ~% i# Z6 K- Z
) I3 ?% x: d. }# }( Stheback of your computer." * l" z7 \' ^, J
/ n T6 E+ V4 j6 Z) \$ u% ?) c
再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 v8 k* x, \9 E) ?- d
+ `/ z3 D' l) W% ]; B7 T4 U"I can't reach." $ i- t3 K/ m. P
2 G' L6 E$ h6 B! G$ Q7 ~1 Y我搆不到。
1 u& |. h3 h, h6 l" Z( a6 C- `8 Z+ X2 ^& }. g5 z
"Uh huh. Well, can you see if it is?" , _7 e. E/ q! U7 ?" r8 d# t& q
A; n9 N% x) S+ ~# O- H6 W6 d! d; j
嗯，那麼，你看得到嗎？ ( m# B- r& ?) K% {$ f8 s8 I! M' X# a# e
3 V8 X% Z# G$ m6 B* ?6 y& c5 _3 `"No."
% F- D# p6 ~9 K+ \6 U- u: v6 a
; ?& d% S4 N+ P- N+ v- s& u9 l0 B看不到。 5 N5 S5 X: U$ I0 o- x
# T, T0 H! i4 m3 u5 R# M
"Even if you maybe put your knee on something and lean way over?"
g) N$ R4 ?8 o- ?4 ?! `3 }
. u2 v6 ` g' x( ^" F' G那麼拿個東西墊高，爬過去看一下？
* o) c. Y! [" V
, }: S5 h9 F6 [6 @0 g" ["Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 a$ v, r Q7 _! L/ N
1 b& M$ n* [9 B9 f0 [4 W9 j喔，不是角度不好看不到，而是太暗了。 # X6 x' v3 q @. P
$ B3 p( j" D% g* Z x5 M |3 m
"Dark?"
0 v% g& a: R) z/ V
" u7 q% t; a9 N/ R u/ S太暗？ # W/ h2 f$ X7 B, N# \( [! e* C; l
7 e$ Z5 v3 ^3 c4 ?! n. a+ K; h
"Yes - the office light is off, and the only light I have is
Y( V, u: l: [6 m
9 O) x& h# q$ K% t5 G: x# @comingfrom the window." 2 Y4 l3 }( u& F; X
8 R% F1 B$ `. V; y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . }+ ]3 V g# }
& G( P. s8 E0 U+ \$ v$ i"Well, turn on the office light then." 1 S3 h! x: ~% X) q7 m0 r9 @
0 x Z! k# n' ]/ H: I' E
那麼把辨公室的電燈都打開啊。
+ n. ~: H5 J- e) w" ]
3 H+ D& B W& _$ B5 T"I can't."
% A* A+ i; n2 Q a# `; Y* N; I0 p" u- y# G6 n
沒辦法。 2 w, R5 L6 o: t$ S7 D3 \
- l1 u; l3 S( ]+ Q% q% q" S3 m1 M9 J
"No? Why not?" & c2 s, @: \( l6 p0 p
/ {' Z# L) \. T* M0 G1 U3 N" Q% m) t
沒辨法？為什麼？
1 ~- Z: h9 r z S. R! i/ J: s X: g' C
"Because there's a power outage." ! d3 [8 n# d$ H+ a- a: O
+ Z! I0 R% y2 E( Y1 X7 V因為停電啊! , M' F* g+ P( X
3 _" O A4 O" b3 @9 y4 U7 m* T# A
"A power...... A power outage? Aha! Okay, we've got it licked now. ; z* n) b e! Z/ O: W
& n, z$ y# T3 ]4 J) D
Do you still have the boxes and manuals and packing stuff % { J) ^# d: }! d( p' I. H" _
& Z% T, G7 V2 b7 Yyourcomputer came in?"
0 e6 l5 r, ~# L' b" R& y# W. T1 m! y' _; O
停...停電？&#@!(& ，喔!OK，現在開始打包，
9 A; V5 q# y1 V/ u9 m$ K# V7 S6 d) y W5 P3 t5 C
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
1 H. A; S+ L+ u$ B5 e0 T
) S- A+ B7 R) L+ T5 f"Well, yes, I keep them in the closet."
8 i+ p4 e9 i, _4 P$ r1 M
- L2 l' ]" @% F( m嗯，是的，我已把它們收在櫃子裏。 3 Y% c1 @' b$ F7 z
- b8 D H5 f8 y
"Good! Go get them, and unplug your system and pack it up justlike
$ D! _- h4 W; \1 }$ ^2 k* F, T0 f& z7 E
it was when you got it. Then take it back to the store youbought it from." ! q# i8 D) `: e' n1 |0 \) A
# E+ L- X5 k4 G6 f0 ^
很好!去把它們拿出來，然後把電腦搬下來包裝好， & ]0 i/ \1 K9 K0 ^
D# C" _% k5 J, Z; V/ a% ]就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
4 H$ g" u6 B' i( Q
1 A; C' Q- J" t# b, h3 X"Really? Is it that bad?" 7 m# K" @4 R5 i& d2 O
: {5 q- e3 K3 c# ^2 R# K3 b
真的嗎？是它壞掉了嗎？ ( b; m% k4 P1 `( a" s9 k9 U4 a
2 P5 H$ ] S$ B3 ]9 M
"Yes, I'm afraid it is." 8 i, r5 q. s* R+ U$ v) K
2 a8 D% O' z. G Y. @3 ~是的，恐怕是這樣了的。
( Q: V5 n7 J/ p$ |8 f% N6 W3 L" J6 n1 F
"Well, all right then, I suppose. What do I tell them?"
- T% a, ?6 k) _$ x+ e, v$ a& } v+ ]4 M: W2 J: A
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
9 ~+ s' e. P( B5 v" |' G* c/ i0 N% f
, ]7 T7 ~& E" R# I! j"Tell them you're too stupid to own a computer." 2 |) h" e( W# m+ |/ A" F3 D# r) t
1 S7 i1 {8 S# ?3 d$ V' E0 J: ^9 G
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
