Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: S: I. @9 A$ E) X7 z"Ridge Hall computer assistant; may I help you?" ) z# p$ ]: O$ u; @8 |' `
. {4 B ~$ P& `, XRidge Hall 電腦公司你好!我可以為您服務嗎?
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/ t# f! ^! s8 ]8 v" w9 y0 ?: H# s"Yes, well, I'm having trouble with WordPerfect." " }, q- o: I0 z8 Z2 i
8 H- n4 a% @) j4 [, j4 b- a是的，我有WordPerfect的問題。 $ I6 B( v' l% H& M2 a3 b+ w
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"What sort of trouble?" 0 U! \3 h8 Z0 D" x
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您有什麼問題呢 ? + v" x3 B' O4 H5 \
) I6 e8 f3 Z3 K6 M! J4 G8 y+ q"Well, I was just typing along, and all of a sudden the words wentaway." 6 _: @& I N5 O0 U% y9 ~. b* a
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 " `" A! J( [ \, H' c+ y) ^
- h: M- b6 j# y/ J2 E"They disappeared." * j4 h/ s$ A0 x- v
$ ]7 p& L8 V' G. I. t它們都不見了。
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"Hmm. So what does your screen look like now?" ' Q9 a( _4 r: Z. F( n
1 V9 u- ]# b C# `$ d嗯，現在你的螢幕看到什麼東西？ - K& p. ~# D& [% e4 ?1 w" ?. x
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"Nothing." / T8 D. K# h7 }
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沒有任何東西。
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"Nothing?"
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: F" {8 T4 x7 `& q$ P* `沒有任何東西？ 9 y6 W; z7 i5 U3 a' `- ]
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"It's blank; it won't accept anything when I type." ! y- r6 {1 q; s$ n
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螢幕是全黑的，我打的字它都沒反應。 , b3 L9 s0 A/ _ w% u$ a* U
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"Are you still in WordPerfect, or did you get out?" # ], S5 Y, _8 W( |' c. J) g D# Q( h
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您是否還在操作WordPerfect，還是以經離開了。 2 ?) B _4 Y2 R, Z* J, G
. ]# @7 a! U0 }! [' ^. V5 J& K! U+ x; @"How do I tell?" 0 r1 L! L0 S# j" ]. l
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我要怎麼說明呢？ , W ]/ I) m8 H9 R6 V% m8 s: E9 g
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 0 y8 F, N1 e; ~7 N! J
7 J" a; @; N+ w+ B3 S- E3 S"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 z* ]$ B2 N6 L( N
0 Y( G; v- _5 p8 l* _. C3 ~- J"Never mind. Can you move the cursor around on the screen?"
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' _( o- U5 Z) n不管它了，你可以看到游標在螢幕上嗎？ $ g( Z1 ^8 b0 q3 c
2 s; A- R; Z8 f: m"There isn't any cursor; I told you, it won't accept anything Itype."
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& ?; ]3 F: ]6 A; c螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" + h7 m" ^- U4 V) x
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顯示器上的電源指示燈有沒有亮？ 6 u2 R* k+ e+ N J% R
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"What's a monitor?"
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: M: U- k, @/ U1 h' @7 m. j" w什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 3 @* a0 ?1 |, ]) |# @ C7 M
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Does ithave a little light that tells you when it's on?"
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4 ]* V; K" E7 v1 |% O! Z就是那個看起像電視的螢幕，
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- _, z. v: D& x$ j有沒有一個小光點告訴你它是開著的？
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I don't know."
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9 `2 {. C+ X$ }我不懂耶。
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" F6 n" c0 H1 \! {"Well, then look on the back of the monitor and find where 6 q7 v# k% m+ m2 T: J# y: ~/ |
. A) R0 `- }; |" m; Xthe powercord goes into it. Can you see that?" 0 B. e, i0 @* v& c J) Y0 M
P% R) `& r; f# d. Q( M那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) B- c# V: r- \! ]
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"....Yes, I think so."
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是，我想我看到了。 ; g: x( g3 E3 A3 G: n
8 B" o T1 L* n, l6 V) X"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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/ i* Q& _5 L' N太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 g; e5 a: G. f6 D6 t
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"....Yes, it is." : x2 v8 ~; A* n: M* w( T' z. f
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有啊! 4 C( x* a2 w9 C7 o) q8 x9 ?7 r5 O
0 _4 B4 j% I9 p1 R& ~"When you were behind the monitor, did you notice that there were
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6 D0 o8 h8 R1 X9 u& t" v- ttwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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: \( m% I9 A& \/ }" G"No." 7 p- c, z5 F8 m: T& ?$ g+ w
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沒有。
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"Well, there are. I need you to look back there again and find ! G+ m/ ?' k. V
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 ) _' e! y2 `) Z4 g) S
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"Follow it for me, and tell me if it's plugged securely into
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4 L6 ?) R5 ~/ Q1 _$ z0 P6 n9 ?theback of your computer."
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, U v/ L: n2 L再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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" d3 Z( X7 t6 M9 M0 ~我搆不到。
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. v* Z8 I0 X4 p1 G8 o"Uh huh. Well, can you see if it is?" ( x6 ^; ~3 G. |) h# F [
; N6 s: X$ n+ |& b5 c3 u嗯，那麼，你看得到嗎？
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"No."
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# L) G: ~8 J: c0 V看不到。
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! a& i0 I9 Y( O) p3 F- F0 h"Even if you maybe put your knee on something and lean way over?" . g& @6 Q( R" }/ A7 d
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那麼拿個東西墊高，爬過去看一下？ ' ~9 c+ F* ]/ ~$ _% G
, D! p7 e; Q( f, Z7 O"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 k, V0 C1 m/ p. h# O
; z& v) K7 a, S( s& L& O喔，不是角度不好看不到，而是太暗了。
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"Dark?" 1 T4 |; Z+ ]6 ^# w
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太暗？
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"Yes - the office light is off, and the only light I have is
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# C3 i" ~. V) `* xcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 , H4 F: u' u+ g) H; B" F
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"Well, turn on the office light then." 3 h- Y6 k" b& i H f D
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那麼把辨公室的電燈都打開啊。 6 x7 V1 D; U6 u, |% `; N' p
1 f) M3 z+ t3 d"I can't." 2 |( J T; R( n1 P7 [
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沒辦法。 & L" c( s/ |; e0 e% c1 j7 g
, `( R8 Y" f Y5 v9 ~8 d7 f8 T"No? Why not?"
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沒辨法？為什麼？ 8 v+ V8 L$ [) r# k
Z7 C1 D: i% ~% m# m"Because there's a power outage." 0 V+ o( o6 \+ Q
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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* R! y6 i) V/ w w) X, J1 X" Kyourcomputer came in?" ! M- ?- F) h" x& u9 c4 f1 z
2 o& j; `3 G ]) r8 ^ I; J" X停...停電？&#@!(& ，喔!OK，現在開始打包， 9 f6 W: ~2 ~8 V2 K" `& L, h4 v+ e/ |
& I& [2 Z* E6 g7 w電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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$ a7 ^" @5 L$ e( E0 ["Well, yes, I keep them in the closet."
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- T. q' D1 l: @' ?6 ?嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike / a8 j" z2 u( H" {5 C0 s) H$ q! U
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it was when you got it. Then take it back to the store youbought it from." $ t4 h, @9 K6 |9 Z! V
8 ^* _5 i/ y; p3 s- q# {很好!去把它們拿出來，然後把電腦搬下來包裝好， ( Q& ~# X: F, E4 R3 J/ m
( l6 o/ E9 P5 B就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; ]# G( D4 f9 J: ^
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"Really? Is it that bad?" ( y; |9 J0 X3 H; C9 R R
5 ~% y- j( n' k. w* D真的嗎？是它壞掉了嗎？
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0 l' m( }) W4 l* O7 `% a"Yes, I'm afraid it is."
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! O. @4 _; p# |; K是的，恐怕是這樣了的。 * J! L& [/ j$ [' u" B
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"Well, all right then, I suppose. What do I tell them?"
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: r; D8 E& [# C, l- G6 H7 W* ]' N喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : P+ k, X0 D" q) o: v# y
{4 N. _: I# }"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
