Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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( z# l2 f& N8 X sRidge Hall 電腦公司你好!我可以為您服務嗎? * y- B; K% w7 V0 A
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"Yes, well, I'm having trouble with WordPerfect."
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9 @* T5 Z5 j. s f! c7 {是的，我有WordPerfect的問題。 1 O+ f! W: J: N. t S# C$ D
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"What sort of trouble?" ( z) W5 k, V, K1 P# _
8 T; h: l' \/ q% `+ [- ?您有什麼問題呢 ? 7 I- k" G9 M' S! S# j9 D: h
B: Z* @) Q1 x2 _) z8 ^! f* {"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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+ d5 S1 J2 W; A' M4 _"Went away?"都不見了。 ! b6 g! _, o' k @1 t8 d
! K6 e5 l6 q/ l( }3 e- W6 l+ V"They disappeared." ) M. a7 p; O6 ?4 j. y# [7 H
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它們都不見了。 1 j* j) F" r7 n0 m2 Z( s9 e
: i5 O$ n" X2 C"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 3 }( n, M5 j1 N p
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"Nothing."
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! o) g* A/ u' e8 k沒有任何東西。 - w# S9 M* A4 N9 U
: D' F, l0 S) H- z; O8 ]0 z"Nothing?" 2 y+ R8 O# X& o' m& _' p
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沒有任何東西？ 5 D* P/ A4 R# |
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"It's blank; it won't accept anything when I type."
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7 o% r \: N0 `螢幕是全黑的，我打的字它都沒反應。 : `2 a: w6 i( `. ^# W) d2 ?' w
6 J' f9 V/ h( p1 O"Are you still in WordPerfect, or did you get out?"
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% Q. x# M! i6 _# s5 X% i" |! s! K您是否還在操作WordPerfect，還是以經離開了。 + w$ O: k# v% |& j
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"How do I tell?"
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# N3 G5 ?" D" H) T6 k& p我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" % O) O) U" t C' B3 ~" H
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你可以在螢幕上看到 C: 的提示符號嗎？ ' J9 N% O! C) ` |, B
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"What's a sea-prompt?" % y7 U/ c$ O' M a
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; i1 D+ F. m+ |/ _% r- S6 Y
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ' I {8 _5 Z9 o; h
+ f8 k. g N- ~4 M3 R) `- @"There isn't any cursor; I told you, it won't accept anything Itype."
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9 i& u) Y! c8 \: l$ N1 t& G# J8 V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' y9 |/ d* h" _
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"Does your monitor have a power indicator?"
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# d7 g) x ?, x顯示器上的電源指示燈有沒有亮？ 4 k7 j3 z; m9 r \
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"What's a monitor?"
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什麼是顯示器？ ! w$ I# N8 L' w/ [6 G4 e$ L# o
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"It's the thing with the screen on it that looks like a TV. 5 m5 q$ ?# G5 Y% N) j# D2 @
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Does ithave a little light that tells you when it's on?" ' s. a% j" Z' j# }7 w: A7 r7 a( n. S
& G# U5 p; t1 c( B3 x& d3 r就是那個看起像電視的螢幕，
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. P! [2 P- ?3 L$ `1 ] \' }! R有沒有一個小光點告訴你它是開著的？ 8 I$ k) m* U5 V) Y2 L6 G: s. n
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I don't know." 8 ?2 r+ l9 t2 d! P
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我不懂耶。
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7 ?- X: v- F. b9 _* E9 a& e"Well, then look on the back of the monitor and find where
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" x7 n9 v$ V5 Ithe powercord goes into it. Can you see that?" $ `8 K1 `+ R* S* v d
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 W" b1 @7 ^5 u, f$ i# N, d- W
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"....Yes, I think so."
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是，我想我看到了。 6 f5 E& k# Y2 l- k
) {( W! |# D4 J P"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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: s; {5 j- x+ Q r7 p" S1 S太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ~% Q+ v; U2 C4 T' v
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有啊!
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% M1 o7 I( ]0 c1 j4 _) E9 |"When you were behind the monitor, did you notice that there were
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' U" { R. ]2 }9 m* v0 P5 ktwo cables plugged into the back of it, not just one?" * ~# L. w+ _8 U8 z" K6 b3 p
4 ^. d M0 o: S U3 U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 q( L; R: n0 R+ T. j( X
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"No."
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9 b: T3 v2 Q- `: s沒有。 & O. R \2 r. Q& y1 }2 J% f
; }& l: U v+ r, X2 I"Well, there are. I need you to look back there again and find 5 @ t! [1 w% d' e! K9 `% b2 K: k
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theother cable."
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% j8 J) ? k6 z就是了，我要你再到顯示器後面去找另一條電線。 y4 |, z: B% s: W
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"....Okay, here it is." " L; d. Y) E5 i3 B6 [
+ z! U/ q9 [) W8 ^OK，找到了。 ! i9 D- J. z1 {9 O8 ?+ l
7 b2 h" A+ |- q"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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Y" U$ U. R Y# {; ~; I4 h再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! t' H0 U+ z0 s9 O* p9 q5 L7 n# J
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"I can't reach."
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我搆不到。 3 I' p3 }" |; U0 `* G- ~2 l
8 X) w6 N4 g% x8 U"Uh huh. Well, can you see if it is?" 2 a: O" y6 [8 y' n# u
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嗯，那麼，你看得到嗎？
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"No." : D- a6 B3 Z) t+ \2 j1 i5 ?( m
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看不到。
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; M- M }+ x0 ?% Q0 Q"Even if you maybe put your knee on something and lean way over?"
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" M4 b& X& d3 F0 {' Y6 d! J那麼拿個東西墊高，爬過去看一下？ + D a0 w; @; F1 G1 i* T, a
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 n& F2 K. c. v! ^喔，不是角度不好看不到，而是太暗了。
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7 K) \. h& ~2 ]"Dark?"
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: e$ \8 H/ ]% m: g) J太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." ; p$ F% ^# ]% ?$ R
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* B7 K" r1 r% k9 r"Well, turn on the office light then." . t2 H) X8 E/ J2 P9 g4 {
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那麼把辨公室的電燈都打開啊。
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3 i9 \ J1 Y( L# I+ |"I can't." ; z% b/ |9 b+ k( o9 V3 M
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沒辦法。 0 d3 [5 P8 _2 r7 K5 ~- h8 C
0 M/ Q! `& I6 Z0 t"No? Why not?"
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+ O& `4 M- W$ @ @3 L沒辨法？為什麼？
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; X3 m9 h6 h, \ v"Because there's a power outage."
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因為停電啊!
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! M3 \- R! z+ T"A power...... A power outage? Aha! Okay, we've got it licked now. ' W, J: T$ O/ W+ p' V ]$ |9 B
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Do you still have the boxes and manuals and packing stuff
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; ]9 x: l( V- j1 Gyourcomputer came in?" ( ^5 }$ N3 P! ]$ y9 m" _
8 [9 m+ s4 ?0 T" p. r9 d `停...停電？&#@!(& ，喔!OK，現在開始打包， ! B8 ~7 ]4 k0 H1 F' y5 ^2 c
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 Q- b, G R# Y$ G/ p"Well, yes, I keep them in the closet." 7 m& a1 \3 X( }" B3 V) U7 y
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嗯，是的，我已把它們收在櫃子裏。 4 M2 v' ]) e* `
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 8 a+ R+ v' A9 ~$ ~+ y& ~+ ^
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是的，恐怕是這樣了的。
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, ?8 h+ @$ d( J& u0 K7 J"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 D. O0 v# d% g& v9 W
7 A) B$ {) g( ?" p$ }) F"Tell them you're too stupid to own a computer." 1 y' S4 w8 g8 [/ [
0 v3 T& j2 e) N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
