Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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m+ i! h2 X! l% p2 Y"Ridge Hall computer assistant; may I help you?" 5 r( M& g- h. a ]; u+ @
. \/ {+ n; B8 X# [/ }Ridge Hall 電腦公司你好!我可以為您服務嗎? ) X& }9 N/ ~, E, z9 @
8 L5 u( n9 c4 E O0 A! c"Yes, well, I'm having trouble with WordPerfect." 4 @' n- k) _1 J1 P6 m$ `
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是的，我有WordPerfect的問題。
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"What sort of trouble?" % V" U& O! h$ C q2 k4 P* a' d
. M; y7 T' H+ X9 }您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." ' i" Q ?' H( D5 I5 G J' ]% P9 O
6 x: F( i7 Z9 M, R" Y它們都不見了。 # B# [ K' y* k x$ N' }2 J& L
9 T2 @3 k: Y1 I: D$ J5 L' }"Hmm. So what does your screen look like now?" 1 x1 B1 g0 w' b
% @- T" t4 s9 q& P/ r9 _嗯，現在你的螢幕看到什麼東西？
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"Nothing." ) K+ k9 J( n, K
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沒有任何東西。 ) G. g8 _+ N2 r- Q6 @$ a
/ y2 { g8 R3 B0 l$ P8 V: v"Nothing?" 3 |# }- H1 \ S' z5 R) J# ~
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沒有任何東西？
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"It's blank; it won't accept anything when I type." ) [6 E$ Y. ~0 f c# `
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螢幕是全黑的，我打的字它都沒反應。 t$ _. _3 M, D! _3 K
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ + S. G3 j3 [& K3 N) Y/ X( J
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ; k3 p, i8 S: t+ \1 m
1 R4 z# Q) E' P% ]"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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) T1 Q& x+ x! F d& B"Never mind. Can you move the cursor around on the screen?"
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! P: i' g# E6 n9 m; x5 ?不管它了，你可以看到游標在螢幕上嗎？
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( g- S8 o- q. E' n: t- O* U3 h& M"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 * M# t4 T: S% T! w8 x0 ~
9 w j$ R* S+ S. S5 P( g"Does your monitor have a power indicator?"
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: Q+ t* `2 v4 X) I! u6 S3 r顯示器上的電源指示燈有沒有亮？ 6 \- }; Q( g4 j# E8 o; }/ j; a2 ~
- Z: c7 b3 q8 u% a: ]"What's a monitor?"
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% B* p% ]- T# R# ^1 m$ {什麼是顯示器？ ' [' A! g$ r, S" Z# k
5 I! u! q% k9 f"It's the thing with the screen on it that looks like a TV. " e. }3 P( U% }7 e9 ]7 H3 |1 W( y6 M
- k" d5 y5 M, C+ M, BDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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2 Z+ a9 X& Z6 q% `$ z( u有沒有一個小光點告訴你它是開著的？
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2 I0 _# w; _7 k# ~9 ~I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ) I6 X! M1 v( [* U% F
, Y' ?) {7 v" z- F1 e X, r/ @* hthe powercord goes into it. Can you see that?"
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1 l" L: l6 n& J那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 M8 ]- c. T1 p( d
# @8 C1 C3 m$ s5 P"....Yes, I think so." $ e5 `/ d: u: X$ r3 I! `. l9 T$ D' L
1 N% Z8 ]: q, h+ m1 l是，我想我看到了。 2 H2 b9 l& A0 g; m' \8 l4 v
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( q# X1 m% K. O% E
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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- _: ^$ ^+ }# O9 J2 f" s. A% v有啊! $ F* `% t A9 A
% \# ^, p; ]: W9 r: | c# H"When you were behind the monitor, did you notice that there were
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! h& H5 E6 P' B, @two cables plugged into the back of it, not just one?" . D- j% c& x) Y. L, R0 y
G" F7 ~; J/ b C6 Z! e你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." . C' k+ Q& a: c* r
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沒有。
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+ }4 v- d- _' [0 Y% K+ d3 i"Well, there are. I need you to look back there again and find
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theother cable." , R/ O3 c# O% L& i8 R
2 \( q7 t/ k% ^3 ~* F, l9 z d就是了，我要你再到顯示器後面去找另一條電線。 9 t2 w2 C$ {! `# q, d+ U7 J6 i3 K2 }, @
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"....Okay, here it is."
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2 X( t$ Y& `1 c! OOK，找到了。 7 w; u' G5 X. _. b; a
$ a5 G; \& e( U2 z, H"Follow it for me, and tell me if it's plugged securely into ) P# I6 x2 j+ P$ k4 k0 x2 i
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theback of your computer." * L+ s" U2 d' X* H. r
" n2 {: A! I7 l- I& B/ Y$ Q再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 8 F& k% H9 N7 w" U' A c) t+ t' |8 L
; S9 C/ `) f& \4 Y我搆不到。 , ^1 X. B" c4 @& ?" d
: ~! ?* h& }, a. U2 G& v3 e"Uh huh. Well, can you see if it is?" , m- a; C' t& P0 K. [: [' F& I
! d9 b+ c2 ~* X6 B' J' t9 R嗯，那麼，你看得到嗎？ 8 C0 ~8 O6 f0 |# I. S4 v; I0 ~
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"No."
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看不到。 7 H# F0 R- G1 S% r
; [1 k* @2 A/ Q$ G X" s"Even if you maybe put your knee on something and lean way over?" ) C! `0 g7 }- p2 D
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 O; S" E* ]5 x+ ] y喔，不是角度不好看不到，而是太暗了。 + ^. ]" d8 A3 r$ P- z* i+ B" D
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"Dark?" N! x1 q C. \ _4 H2 r8 `
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太暗？ : z% H4 q6 [: p6 i7 n% l
T& s, Z, G1 c0 v7 E; M"Yes - the office light is off, and the only light I have is ! H0 G& `* i0 \, J1 ]' F
! w) D" W5 w9 V* ^" \comingfrom the window." - j- k0 T% `+ o) e: I/ U
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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9 R' i; J, Z3 ^$ l2 Q# D7 u"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 - I* o1 |+ f3 H' m
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"No? Why not?"
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! n# K3 X7 k( L( y! J. t9 N8 v沒辨法？為什麼？ / e, @& i3 C1 @
# ^1 {1 U( t! h"Because there's a power outage."
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因為停電啊! 2 o+ G# |3 Y5 i8 Y! i- b
4 @/ O' n, n# F( j0 ?% b3 A"A power...... A power outage? Aha! Okay, we've got it licked now. ! S+ ?/ Z) ?0 N8 \. i6 K9 I
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Do you still have the boxes and manuals and packing stuff
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; U9 X U+ }9 I1 x7 c; Dyourcomputer came in?" 5 p) w: Y3 D, s8 d8 G
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停...停電？&#@!(& ，喔!OK，現在開始打包， 2 @! ^3 Q/ L1 G# K5 f' g1 V& }
: m! m6 [- i$ J- \) w電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! g. Q$ Y& X" t3 Y G" {( z
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"Well, yes, I keep them in the closet." ! L0 j9 N" t1 m8 Y M
* V/ q! ^+ A1 \4 s嗯，是的，我已把它們收在櫃子裏。 $ y3 R8 Q) G, m |: F& N
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"Good! Go get them, and unplug your system and pack it up justlike 3 r6 d z8 j& r1 }3 `
y- A$ a5 J D) s( sit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 D+ l; Y' u1 q: C* L1 W% `6 w- x
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" + m W9 Y- i) _: `- _
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真的嗎？是它壞掉了嗎？ , p& W7 U2 y' }2 E! k- T9 l
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"Yes, I'm afraid it is." 3 ^7 F+ m( V$ }0 d
# A0 \- s8 r( u U6 r4 P0 X8 w是的，恐怕是這樣了的。 / E8 A" A/ u% q4 f0 e8 y3 G
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"Well, all right then, I suppose. What do I tell them?" ( W- f& y B+ z& y" ~
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 7 X& n& S6 ~6 c: l6 v2 {7 d
* g ?4 c0 S0 H+ j就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
