Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - [, ^( v& m/ k/ g0 T
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"Ridge Hall computer assistant; may I help you?" * ?$ E# W; `8 ~3 C+ g$ J. O, f
1 G3 d( Q# z8 R& v7 wRidge Hall 電腦公司你好!我可以為您服務嗎?
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/ S6 T& B o/ p+ g P, u; ["Yes, well, I'm having trouble with WordPerfect." # ]$ [8 b; x) t" A6 j8 S) g& A/ u
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 1 |+ e! m, g1 @6 @+ |! d7 _
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 J( ~) L/ K* V. q- ~# D- R
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 k" E0 H% |7 Q$ P
5 ~$ f6 I4 ~. z' {- G6 A0 }4 D. H"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 5 \' S" ^! p2 z5 {( t# o1 P* n: ^# ^8 ~ q4 I
2 ?$ l; E+ }* X! X4 L"Hmm. So what does your screen look like now?" 3 x V) ~2 y8 W6 V
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嗯，現在你的螢幕看到什麼東西？ & H0 E! a8 \+ }' @; C4 U
" E& a3 c+ q' v7 Q# |( Z"Nothing."
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沒有任何東西。 : |9 t& x; k3 o# U6 m' m- Z
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"Nothing?"
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沒有任何東西？ , J# r0 z" b6 q
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"It's blank; it won't accept anything when I type." . I/ O0 f' Q N7 ~7 J2 K# r5 M
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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$ _: {# i7 U7 w"How do I tell?" 3 @# T) o5 v: |3 T3 O" {* w+ a; p7 ~
7 o0 c7 [( i1 l我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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9 m7 D: D) b5 p6 b# I' L+ K6 i! W6 y你可以在螢幕上看到 C: 的提示符號嗎？
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k+ o1 s% g: G% p0 Z: D, q+ I- }"What's a sea-prompt?" 4 {5 x! e6 Y) c% p% F: L
" e* i7 U6 { [, ~什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & k% i2 k1 u+ L& z. V
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"Never mind. Can you move the cursor around on the screen?"
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6 m2 N1 i: L# X( A9 X3 o) e" S' R不管它了，你可以看到游標在螢幕上嗎？
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$ x u4 I/ p3 _' n4 ~4 a"There isn't any cursor; I told you, it won't accept anything Itype." + m6 F0 R* G( b/ X% [( T4 [
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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8 {' Q0 V9 Y' y+ z顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 1 r# H f. p* [) H; I2 _2 g7 q9 e) a9 l
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什麼是顯示器？ % y! F" q( y& E9 P. I
* h1 N( H3 B- D B l& }6 D9 D"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ( O4 W8 D& D- e$ h; y+ J- j
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就是那個看起像電視的螢幕， : R, {5 f% N5 e: h0 |5 K- m
, d7 h8 _( |4 |8 l有沒有一個小光點告訴你它是開著的？
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2 v# ?2 V6 s" R5 n7 r$ @7 ZI don't know."
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6 i; V) |* s$ l& O) a4 {- W我不懂耶。 , D7 u- E# Y7 i
/ O7 @# P5 ]) U2 W2 ]"Well, then look on the back of the monitor and find where 2 v: Z1 h! C' S) Y/ @
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the powercord goes into it. Can you see that?"
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% d' H( `: {% w- k4 G& v: _5 s那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 ~/ }, P7 f* b
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"....Yes, I think so." 1 a9 }; `5 p1 p- |
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # {$ Y( \* \7 Q9 D# _" q" p- ?
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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2 p3 U- G6 [" f/ L$ V! v0 [5 M+ W有啊! 2 H0 i. k+ c3 F. D) O. X/ D
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"When you were behind the monitor, did you notice that there were 0 P$ v J% k- u- s" s) \
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two cables plugged into the back of it, not just one?" , a% X! X' M: W( V, c4 e! y
# |/ W' M( _8 Y* ^# c* @# e$ a你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 . F! K8 ~3 U) M" O$ G5 U+ M* ^3 e
" A! S* T- e1 B- a3 s8 a6 d"Well, there are. I need you to look back there again and find
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theother cable." # a# K; R3 g2 b4 b+ k, X8 v4 ?
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就是了，我要你再到顯示器後面去找另一條電線。
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! L3 c$ x% }2 k l2 E, z"....Okay, here it is."
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+ {; m2 V0 w# f9 s( jOK，找到了。
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5 { V+ c4 Y! N" J( ["Follow it for me, and tell me if it's plugged securely into 4 v2 G5 k9 Z) u' P+ D2 F8 B- m
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theback of your computer." 4 m- {4 T, \" O+ k8 o
% Z7 R& ?/ v6 |5 l+ i% _再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 ^5 X7 S' t1 M4 @
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"I can't reach." $ S9 U" }7 ^& p8 H* t# ^% `1 l
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ : Y2 O/ ^8 Y. w6 G8 X0 I
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"No."
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看不到。
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) o0 C0 L; |! j, [6 k' h; Q"Even if you maybe put your knee on something and lean way over?" ) A. U6 ]! b" ^2 ~! q
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( ]7 P2 J9 V3 l7 r' R
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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: s! v' t1 K8 I, [& z4 u I"Yes - the office light is off, and the only light I have is
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comingfrom the window." $ Z( ]4 p" Q9 h$ I) P5 U; B
7 D4 R. e F2 u' w+ l& f9 r是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." 5 X. o2 l/ t5 ^% ?( {) Y
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沒辦法。 7 V- D6 ]+ ^) ]% T" y! z" \. }
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"No? Why not?" - O5 c0 R/ R+ w0 Z& a
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沒辨法？為什麼？ 7 C, q! T* ~8 K5 s5 c1 C, e; Y
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"Because there's a power outage." ; w4 i" R0 h5 _
( E5 b' G2 y0 ~( U! E5 e因為停電啊!
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& I! }% C& o% Y0 M"A power...... A power outage? Aha! Okay, we've got it licked now.
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6 r2 q3 t; H7 a- Y1 d. u0 t: EDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， . _4 e( W3 Q) m% a8 F1 ^3 m2 T2 s
: G6 O% V/ W/ w. C1 K電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ o7 `/ @# _% ?" a1 x1 `; C
) q* F7 {5 B) z1 T* }2 _, L"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 _3 J. O3 E& _2 `
/ d$ N; S7 i2 _* h i. n"Good! Go get them, and unplug your system and pack it up justlike
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/ I0 K& O% }, s* Vit was when you got it. Then take it back to the store youbought it from."
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% N' N/ H: S B, o8 m4 a7 Q$ C很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 t& f+ N3 H3 Y" W
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"Really? Is it that bad?" 4 M5 `# A, m6 d* T
% H) Q* U: r( p; M( J+ y- v真的嗎？是它壞掉了嗎？ ' @/ X4 e6 K' H% ~
* M# p0 E- W" n0 g0 j1 V"Yes, I'm afraid it is." 9 }+ o# r2 V1 l2 O7 V) p
( c$ h5 O5 e/ t; ]! h/ R, l( D是的，恐怕是這樣了的。
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9 W4 R- B% l& c1 y# ?* R* E"Well, all right then, I suppose. What do I tell them?"
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, p9 n$ ~" h) c+ g1 n0 G' T. L喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : ]4 ^& O% J/ u4 o* X
8 U/ k2 l# m! y) L2 C* f( i"Tell them you're too stupid to own a computer."
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2 S& ?- d: @$ R% S+ M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
