Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 1 G3 N/ t) Z" v+ g5 ^
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : f2 @6 q* s. q% S. S" K
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"Yes, well, I'm having trouble with WordPerfect." 6 o6 L7 }, h- C
2 F% c0 I: ?) I) O' F是的，我有WordPerfect的問題。
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% e. e2 i; a3 h# f+ r8 @"What sort of trouble?" / a: [) g! S' F9 ]; J8 u4 B
/ s: P. k* Q! H4 c您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 y7 ^8 B3 e" B/ f$ b
; P7 a9 ~! G, J"Went away?"都不見了。
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1 p8 F- @" j! @* C; n"They disappeared." " R) c2 A' |& z3 c/ G
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它們都不見了。 * P1 Q) [% x3 w. }8 I% S
% C. D- X! I& e' l; c5 A Z"Hmm. So what does your screen look like now?"
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* C& {& C( a7 {4 \/ l; |嗯，現在你的螢幕看到什麼東西？ 5 A) n* U7 `1 B
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"Nothing." 2 {6 M+ G+ ^5 ]8 ]# B
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沒有任何東西。
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- z% K. Z; y% T: u+ O"Nothing?"
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1 J& u! @$ i& _+ m6 s( {. ?沒有任何東西？
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"It's blank; it won't accept anything when I type."
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2 a5 J! a+ F1 [螢幕是全黑的，我打的字它都沒反應。 ! c$ C. q, W; b2 p5 n: Z9 v
O- H6 N* v w- C7 _+ y' V3 h"Are you still in WordPerfect, or did you get out?" 6 E7 j: y( ~& l; W
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您是否還在操作WordPerfect，還是以經離開了。 ; g$ K9 _% E5 l7 K0 D
5 U' N+ h% Y& k- L/ a"How do I tell?" / n. R2 g* s3 J' ?& c
+ u t$ w/ F, z% E$ n我要怎麼說明呢？
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0 j3 z2 q4 g6 o# V"Can you see the C: prompt on the screen?" ( K$ u8 B6 u2 C6 q2 G. l3 I& ^
8 g4 P& b$ d' y你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 8 T0 b; J; Q& j0 m) E% h; C* |
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; l& g5 K4 `2 _( B/ J2 j! G4 v- T
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ , j3 N) u. n* B3 x$ h* e1 p
& {, \% ?! l. z5 v3 s, y, b; H"There isn't any cursor; I told you, it won't accept anything Itype." : _* F4 y) [6 O9 f1 |% k
, O( C6 D6 ?' c: d螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % H% M+ a) X- v
0 n6 [" b; I* q/ d8 H6 f0 d* l& E. I"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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& `1 U/ f$ d' P4 @9 F! O$ p: \"What's a monitor?" ' a) Y7 K$ B5 t+ W+ `
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什麼是顯示器？ 3 N/ V/ q v& |7 V0 B1 q
4 B, u, P" m, v8 X0 F i"It's the thing with the screen on it that looks like a TV. + V3 x# K5 ]. I2 [$ |+ D
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Does ithave a little light that tells you when it's on?" " h$ K0 B& E6 J" Z! m% T
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就是那個看起像電視的螢幕， 8 n9 b& a1 O3 o) s
" s4 _/ n) N/ T5 b6 `' J有沒有一個小光點告訴你它是開著的？ # x: F @, V) H0 |6 ~$ w6 V
0 K8 |6 e% l& r, zI don't know."
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我不懂耶。 7 N3 a! l b" Y
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"Well, then look on the back of the monitor and find where
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% G' W& L& `/ a+ H" pthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : z) w7 S( W6 U0 F6 A) c
0 l2 a. E% f/ w! d9 {"....Yes, I think so." c8 Z7 W; h/ u# z
1 F4 ^- V0 K; K' z6 _是，我想我看到了。 6 ~ V$ N6 `; t
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 W L$ g" Q! g1 D& ?" }! L2 w( X7 t
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"....Yes, it is." 1 D+ f- Y% [9 ~/ \" b
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有啊! : U* w1 } k, m$ n
+ T7 F; W$ a" S8 a2 H2 S# \' y"When you were behind the monitor, did you notice that there were : D$ S* W6 m4 [/ Z# }& {
2 d& [- K& U8 ?& R5 |# W( [! Qtwo cables plugged into the back of it, not just one?" / D( _' G, ^( L* n" s: N z' ?
2 Z h1 \( g6 Q) a6 i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' @1 r8 n, J+ P# c8 |"No." / D5 \2 X$ T2 b+ E
9 V" \- m' a( @9 J沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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* _) D& L# V- N0 M/ r# _"....Okay, here it is."
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OK，找到了。
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3 G3 C) F% z* X) E7 ^! e"Follow it for me, and tell me if it's plugged securely into 1 K8 K. k5 t5 x3 { Q* v
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theback of your computer."
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5 k+ ~+ e3 {2 r; F再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 & X, r' w6 Q5 R! v+ Z, u
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"Uh huh. Well, can you see if it is?" 0 e, r' h2 l( b5 _
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嗯，那麼，你看得到嗎？ 8 W* Z. k3 O* c, r, Z
1 k: u8 U- G* h& g5 a"No."
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! Z) u* T d/ @5 X2 K$ A看不到。 * ?/ A# O5 S4 R0 t1 ~0 I3 r
& T2 U1 j3 d {% ]) b"Even if you maybe put your knee on something and lean way over?" 4 y, ~, {# ^" r0 u6 H6 v; J3 N4 c" }
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那麼拿個東西墊高，爬過去看一下？ * ~0 n" Q. [& x- p3 D) b
/ d+ A: {; k* A- D4 P7 q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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# q7 T7 _+ Q) ~- w+ Z喔，不是角度不好看不到，而是太暗了。
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* O( v( t8 w& N: R: _"Dark?"
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% Q. J, j! O/ R4 D5 w* a太暗？ # E) J. s F& J+ l
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"Yes - the office light is off, and the only light I have is / I( {3 H" L: W. a
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* Y: k) y1 z3 |: i1 @"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." # k w A! H3 r% T3 n; K9 s8 m$ _
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沒辦法。 ' z/ `7 j! y$ p& w( _! R7 q
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"No? Why not?"
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! `$ i9 s( ?( Y沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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/ r2 S. D- l3 W- Q8 H x"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 6 j/ S7 m9 b! \
7 Z! J, g" s$ O; Dyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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& i( e4 Y: `: Z' |' z- T" a電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 X- n0 ]9 N. Q# a' \
2 l( z) T' F& K) X# ~1 m"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 . M! X2 M0 |$ d- D
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"Good! Go get them, and unplug your system and pack it up justlike : D- ]- ]: B( Z' p: d/ `* D/ R
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 n& b5 H* J/ r) F" S7 _
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 `4 l# n. K9 Z- P; M- S8 {
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"Really? Is it that bad?" 2 ^2 _, m' N3 R/ n1 B) [9 _
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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) @$ p+ K! s) [5 N0 X" y2 ]" r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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3 {, p$ S: D3 j9 s0 ` `+ t"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
