Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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( O) o7 L+ {3 J& K9 @. G"Ridge Hall computer assistant; may I help you?" ' `1 u& ]; a" y* t G" @
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ) \3 V: q5 `- D/ ]! t' i1 w: [) T
Y: i5 v: D; v* [: x* y"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 % o1 { j) [- {: n' Y3 ~' J
1 K2 ?6 p. ^, W"What sort of trouble?" 1 S9 W+ W- L/ W2 D; f4 C$ d
$ E; r3 p* S: c3 x4 Q7 O% N* C* H您有什麼問題呢 ?
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* f0 H9 @2 E; u. Y* _) F! z/ L"Well, I was just typing along, and all of a sudden the words wentaway."
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" q" y# w" J& R) ]6 v, w/ G我剛剛自已在打字的時候，突然間所有的字都不見了。 : G5 l. c4 d0 F, E
: E. w. Y% ^ e* O, x" X"Went away?"都不見了。 3 n. ^! T" q4 m
4 _$ P. [2 m3 U/ V"They disappeared."
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它們都不見了。 + n2 e) }9 @& f' R* G
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 6 M( r+ W7 M4 a! \4 D
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"Nothing?"
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8 o& r5 i% f& o. j沒有任何東西？
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; K& S. |) @! f+ E6 E1 l4 U"It's blank; it won't accept anything when I type."
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5 q5 V9 A( b& a7 Y6 m+ Z螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 / }3 f1 c/ r+ M
1 v _; u: R, P* j7 ]3 y- W"How do I tell?"
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* d/ f! G* i7 k' D; U我要怎麼說明呢？ - I. h* x+ C* I2 r2 N: X* K, `( Q
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"Can you see the C: prompt on the screen?"
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9 u% q& h7 t+ Y5 a你可以在螢幕上看到 C: 的提示符號嗎？ / k! l7 j9 t3 L
, |1 S2 C& k( O4 L"What's a sea-prompt?" 0 i1 F9 L! G1 I3 ?4 V& o4 I+ Y6 X
, ?, n1 r0 H# F3 z* S/ v& W: ~/ a什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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3 n9 O z! X+ q& l5 s不管它了，你可以看到游標在螢幕上嗎？ % G' d: i1 ]7 s) N1 F$ I
g$ z" O9 h# K3 m# ]"There isn't any cursor; I told you, it won't accept anything Itype." + K1 Q& y2 _7 t; f) W* A0 j
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 E6 Y4 M7 B# L( n
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"Does your monitor have a power indicator?"
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. q' t4 c# a! n [" S4 I顯示器上的電源指示燈有沒有亮？ ( U& V! g- R6 A. e0 ]
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"What's a monitor?"
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# J: _2 n$ C a& j7 f( m什麼是顯示器？ " j$ W6 _3 m y5 _" Z
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"It's the thing with the screen on it that looks like a TV. . A4 I! c2 }& E7 q9 O
+ w" [* y7 F# e1 |+ iDoes ithave a little light that tells you when it's on?" 8 I4 H+ B9 W e; X
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就是那個看起像電視的螢幕，
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) F7 M' w- f+ m) l0 S有沒有一個小光點告訴你它是開著的？
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8 |( X3 Z; w2 VI don't know."
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我不懂耶。 : D8 r( ], `1 W1 {6 `6 Y0 \
3 g" ~+ G: Z" {" i"Well, then look on the back of the monitor and find where 7 R2 m7 u9 e2 p' H
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " q) F& j$ l/ V X
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"....Yes, I think so."
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是，我想我看到了。 * }. N- z. Q' Y( D: l& z
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " \$ b' L" Z C8 \3 o0 z1 J
% R- c: L% a5 ^1 c! E太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . X3 j5 `3 Z' R5 I+ Y* m2 ]! E
" s% ^5 @$ ~3 p6 e5 B6 \% a3 ^; x"....Yes, it is."
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有啊! & @' s& K$ S% ^3 I3 K
( I+ O* b# S; q0 R8 i8 Z$ I$ h"When you were behind the monitor, did you notice that there were / ^* I& j% `* m5 \. K/ i3 W
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two cables plugged into the back of it, not just one?"
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% L. a: n0 o( D! Q C( P& u你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 g6 D9 g$ n: E( l/ ? `
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"No." ) t& y6 J8 t9 l& s6 u! [
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沒有。
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"Well, there are. I need you to look back there again and find 7 p: e5 F/ S2 g$ x- b4 ?; ?( m
7 Q' R7 E2 Q% `0 ^( q- X P6 wtheother cable." ; T' }* x x( J* z+ @8 x
9 X; W% u7 a! d! d就是了，我要你再到顯示器後面去找另一條電線。 $ f0 g( ?* X: _) P( x
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"....Okay, here it is."
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5 m0 _/ `, J; k' F( R! d( tOK，找到了。
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+ R) ~" [ d" H! o+ u6 q"Follow it for me, and tell me if it's plugged securely into
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( R2 W- X* m( b$ D, j: t0 Wtheback of your computer." 6 C' h7 p5 G8 a, l9 z% K
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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5 X! A: Z% I7 o: l/ L! O"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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) c0 |% o6 v: \( u嗯，那麼，你看得到嗎？ , O. G/ S; D& y2 G0 ^2 p
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"No."
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看不到。 / B: I( ?: L) x5 q' f2 p6 R8 v
4 C% v2 Y2 w" [- n4 D"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ d1 C. n/ ]. d
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 z8 M) `' i( R/ }# R4 s% @6 N
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喔，不是角度不好看不到，而是太暗了。
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' `4 g% d* ^4 O, _$ p"Dark?" 5 O& E9 V q7 m3 l% T/ r E
" s$ M# A9 I9 E/ H* R太暗？
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"Yes - the office light is off, and the only light I have is 5 l0 _6 d4 u/ u
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comingfrom the window."
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) k3 d! q; p/ e. W是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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# F2 _' q: O9 e! Z. V0 G"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 $ G; m6 j3 H* O" w" @8 o
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"I can't."
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沒辦法。 # ]/ ]- Z. H: C7 t" `$ [0 p
& [4 [& t j* ]/ X% w% G"No? Why not?" % a. q+ `; z5 J/ D8 J# v
0 T" b+ B, w# c* S7 }沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! 3 q( c0 f4 J# i
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"A power...... A power outage? Aha! Okay, we've got it licked now. * ?5 N+ v. G* h4 D! J. l A
: ?; Y2 y- m7 G! t5 N) FDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， " e" f9 y# |7 F! s# w- b) e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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+ h0 V7 B# m1 w3 y9 A& a7 L+ a1 i嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 6 f! E! c x2 I9 T( L
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it was when you got it. Then take it back to the store youbought it from."
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" }- c- W0 m6 W* d/ p很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) ~/ a7 x7 C O W4 R
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" ' ]2 F" P( E T8 v% }8 G& f, W
! Z$ B7 l; b# O6 N0 U喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
