Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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/ R1 a) i% q8 F2 m; ]* u$ h# J"Ridge Hall computer assistant; may I help you?"
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) x2 [$ ]! v) y( _) v. nRidge Hall 電腦公司你好!我可以為您服務嗎? * Q; p$ p5 Y4 V: L( L/ U2 M; F
8 N6 V% [2 H- a; l5 z( a0 x"Yes, well, I'm having trouble with WordPerfect." 4 ]9 E4 p9 i% d& B) O, s
0 m$ f& D) X1 X9 E4 I' |/ P是的，我有WordPerfect的問題。 & C; I* S" w( b& q* B6 ?/ H9 R
. x) f& r- o7 s, V"What sort of trouble?" 0 ^ {* ]5 Y% m z
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您有什麼問題呢 ? # F4 {; p" ^# R
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"Well, I was just typing along, and all of a sudden the words wentaway." X8 U$ o. a4 S4 [+ H
! L" B9 H" V2 }2 H: T我剛剛自已在打字的時候，突然間所有的字都不見了。 7 h4 E9 M+ M4 z J# ^
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 : w+ a% E: S D% W
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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, j' V1 F' P& m. v7 r/ n) U2 E. |"Nothing."
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% S/ ^! F7 F/ W" V* T沒有任何東西。 , r& t, W& Z& B5 m) B" Z
* K5 j4 g+ N2 J9 E/ c' q"Nothing?" / \; y4 k9 l9 }; Q$ b
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沒有任何東西？
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9 z$ K8 G8 C0 ^. |! ^# f"It's blank; it won't accept anything when I type." 6 ~6 ^: g6 `& k& O0 I$ q% y! |
! ~9 y: D/ J; U! }螢幕是全黑的，我打的字它都沒反應。 $ w, ^, K2 T3 O2 Z2 G$ l1 K
! j# I+ d2 @$ [: X- a. e5 ~3 L"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 6 b9 d n6 |) K
1 ]# v% C: p/ C8 D) o* D! a"How do I tell?" " w& q9 Z- p/ e A4 q
( r# q5 y$ }. p) }7 q% i* G我要怎麼說明呢？
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, w6 f- f, j7 Z8 `% [) {"Can you see the C: prompt on the screen?"
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* f/ {4 Q: u6 h$ }' q你可以在螢幕上看到 C: 的提示符號嗎？ % P; m/ i3 j5 o C+ P& j
- X9 A' w+ ^8 m1 F"What's a sea-prompt?" 1 V% }# D+ U7 g }+ e0 g
8 D$ |% U8 K* j3 k4 J3 z2 b& V3 p什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' a R) ]0 \5 S8 k, i, o+ s"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 7 v/ V! ^/ N [" P# Z& ?" }
; a7 z- I, S& X9 r"There isn't any cursor; I told you, it won't accept anything Itype." - d# ^- @- z" N% W- Y' {, c
0 D6 c+ F) B7 \ Q# O7 F. _螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - f0 x q6 P$ G1 D
7 o& ], T, x9 n% B8 X0 C"Does your monitor have a power indicator?"
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; h# B% {& K( G+ E* W8 B' Q顯示器上的電源指示燈有沒有亮？ 9 N* S$ l/ |/ w# y) o
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"What's a monitor?" 2 y1 I4 a, ~9 r+ }+ J4 n
( h. h% V, v% Q9 [8 g/ ~# O1 ^3 V什麼是顯示器？ 7 c; c8 E! F5 g/ ]$ }
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"It's the thing with the screen on it that looks like a TV.
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* ~0 C6 M1 Z: ^' }( ZDoes ithave a little light that tells you when it's on?" # _8 _* T$ k1 r' i5 p
5 u6 G( b) z6 _ Z就是那個看起像電視的螢幕， - p/ B) r& L" u
. r% a4 U: X7 A' t: ~$ F# L" n有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 3 Y! C, o o3 f. \- b1 h/ N, a, U
0 A; p& b4 Z6 ~"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 1 j6 T F8 E7 ~+ S( x7 u
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 6 B( x6 J ^7 O$ E
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"....Yes, I think so."
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% t2 Z |2 g% }; e% F$ h是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; A/ ~1 C% o- L G) z4 G$ l
, d' y3 s& _5 B6 I$ p! e太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 L2 E5 o: F6 y3 w
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"....Yes, it is."
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7 u! n/ u# J# i5 q有啊!
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* X k; Y! a) k# L/ N! `"When you were behind the monitor, did you notice that there were # M0 F& R5 h7 M
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two cables plugged into the back of it, not just one?"
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" m- Q4 O$ v! X你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- D$ ?8 a) I3 |$ n: _! O3 E {"No."
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沒有。
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" ?3 R+ d) s( L- J9 }7 V"Well, there are. I need you to look back there again and find
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theother cable." 2 N' H# ^% } E6 @6 y
2 v3 g0 O! @6 m- S" a: m3 h就是了，我要你再到顯示器後面去找另一條電線。 ( N k' `& q1 d1 L4 e3 o( f
0 I* X7 x0 _1 ^ {+ u; Z"....Okay, here it is."
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OK，找到了。 $ ~5 Z8 ^( H x6 U8 R
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"Follow it for me, and tell me if it's plugged securely into / A7 ]1 q( {9 ]: H2 M2 t$ t6 i! s
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) J" O: P0 s+ H, }$ T: @$ P
0 H# Y8 B- i1 z0 g6 `1 P"I can't reach."
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- T* |6 A. S9 ?% x我搆不到。
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6 K+ U5 m9 p/ M0 K% M& f"Uh huh. Well, can you see if it is?" ! L7 p* [% t; j# }. ~. H$ N
6 }& e% e T# Y* } k% \. v$ a嗯，那麼，你看得到嗎？ 9 g: G- H; o( p5 q) Z
4 a8 C0 K2 v* i1 I# X" m, W. O"No."
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E# Z2 O: j$ U$ h看不到。 ' v1 U% F C- _8 w; m* ]5 {( o' Z
+ g# i H$ `3 [4 B"Even if you maybe put your knee on something and lean way over?" S/ x& g& j5 [1 `' x
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那麼拿個東西墊高，爬過去看一下？ + d0 G4 Y3 E# j# b
4 @ I1 O Z, \. Y9 f7 i. k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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* h1 \ x7 `3 f0 U7 S( E* f7 z"Dark?" 0 @7 ~* k- i+ J( c+ q/ r$ _! a: Q
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 4 ?: `: L# ?- `* [9 T$ a: @* S
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 , \6 n( b' P6 _9 ?1 V k. ]
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"Well, turn on the office light then."
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$ X# m* p" v9 B那麼把辨公室的電燈都打開啊。
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"I can't." ( G6 ?# C o) ~: K' ]8 W3 p, @ Y
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沒辦法。 ( c/ w1 }9 K( c9 \$ L
! ?) G* @5 p. H" x$ X"No? Why not?" * G* D# ?$ p# e9 Z6 o' @/ C
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沒辨法？為什麼？ % R) `9 N" O" r' s5 h8 u9 B% |
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"Because there's a power outage." 0 M9 [; r: d w" V2 `' R J5 Y
8 S5 F) c, D+ i, H+ b+ N8 ~& C; g9 s! a因為停電啊! : h3 p9 q" g+ B- D: U# v
3 e, B$ _) \3 {: n& c"A power...... A power outage? Aha! Okay, we've got it licked now. , J! |0 g& ~" A: I- _
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Do you still have the boxes and manuals and packing stuff 2 S. ]. |& R" n b" A$ I
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yourcomputer came in?" % u% {) a! N8 M- Q, `, v' l. w( h
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停...停電？&#@!(& ，喔!OK，現在開始打包， ; I. T% |1 d; k1 J0 P! Z+ z3 B) L
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 p% V6 V/ |+ i+ r) ~* ?
+ L9 } q, W9 a; J2 [$ o"Well, yes, I keep them in the closet." . t6 t' o: s: r1 `% f, x9 e1 f
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike . d/ t; y+ c2 X7 T% }0 N2 m0 L
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it was when you got it. Then take it back to the store youbought it from." ) U1 h/ s' I- B1 ?
5 c+ k' L: n# r5 r8 N; i9 r m很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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$ j; p* \+ m7 A. I"Yes, I'm afraid it is."
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6 P7 [5 m1 @& n, M" b) Y! {$ t是的，恐怕是這樣了的。 + w$ K% R5 i2 m/ ^
/ d- L/ y4 q; w) _5 j! X5 l( C, R"Well, all right then, I suppose. What do I tell them?" 0 f9 G" f U1 c% h
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - e* O1 i0 D2 ]4 R
' T! m5 d6 y( |2 s"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
