Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
. x9 s2 v, [" A3 E! r5 y, \$ X3 l4 A" W2 Z
"Ridge Hall computer assistant; may I help you?" - W4 M0 o/ O6 {3 W: N3 P5 \6 E5 A
9 q' W F' B& n( b2 A) l( URidge Hall 電腦公司你好!我可以為您服務嗎?
6 a7 |" Y9 A) p3 |* g6 y6 l- n' k. q" @( @$ c
"Yes, well, I'm having trouble with WordPerfect." 3 [+ }# O9 [3 Y) U9 b
, b/ H2 _. [: P, X) U8 S
是的，我有WordPerfect的問題。 3 K+ f7 {8 F* f" S2 |5 L' H8 N
4 u( |: ` D/ O, `
"What sort of trouble?"
8 G0 A( U! P, k, I2 {
3 L/ a3 Z# {$ q& T( N/ l3 j您有什麼問題呢 ?
' S/ m- ~. d/ z4 |+ {, @- ]; ?* e' B9 j
"Well, I was just typing along, and all of a sudden the words wentaway." 5 y5 B) y- X% T7 b8 Z
" N- Y% H+ R7 p) M! X5 w9 J0 i我剛剛自已在打字的時候，突然間所有的字都不見了。 ( \. @5 b6 O# j% `! m8 z
8 E+ k0 v8 U% X& E. c5 K7 I2 W+ z
"Went away?"都不見了。 2 ?* h- }8 j4 J# j: h- X
) g: i2 Q& Q6 O3 }5 i! ?% e, i
"They disappeared." 8 ]8 P% f, V4 p( N. X% C! }6 S* ?/ C9 K
& F( x$ _: q+ A0 G! e
它們都不見了。
2 _; S! ~/ ^: o, X% h4 H) q. S* x/ ]1 G
"Hmm. So what does your screen look like now?"
! u+ i+ Q( @6 N& O# _
" o7 a3 ^5 q3 ~" s+ M4 M6 o嗯，現在你的螢幕看到什麼東西？ ( E$ R. _$ Z3 N- E' J
3 Q! ` w3 M: H
"Nothing." # H; A) p+ P1 d- f' F" i! I R
# z' o& g2 G9 }7 i x$ }) g1 |8 ]沒有任何東西。
/ u; c1 B+ ~/ N! b0 p- [5 m1 A# J7 N. j5 b1 V% O( k! d9 J3 t: P2 m
"Nothing?" : S0 v1 {5 I0 d4 P2 X
8 `. ?* @- }* s3 t; G沒有任何東西？
2 ]/ h6 ]* {, s1 ^5 n
4 b* w3 i, p5 n"It's blank; it won't accept anything when I type."
! m5 {* D1 ]8 u8 n% Z/ L$ O% e% |( N
' K9 q$ ^4 S7 p8 V" B( y螢幕是全黑的，我打的字它都沒反應。
! v; W1 S2 A6 c$ x
8 [ S% \: I% @/ X"Are you still in WordPerfect, or did you get out?"
+ W' T% [, H9 F0 l* L) N; b: R" @5 O0 ~8 b( m, f% K' v" J
您是否還在操作WordPerfect，還是以經離開了。
+ v, D9 ]! z5 K
, E# C3 b* {# n( d"How do I tell?" 7 G4 R0 s# d+ _6 B/ W( K9 ~
' A. [+ @- _ L5 i% N I' Y* ^& ^我要怎麼說明呢？ 0 ?8 e$ Y$ S1 m
: b- q; G' @" ^, w8 n"Can you see the C: prompt on the screen?"
s1 T" k& B, U2 B
% [. D. @ `6 Y/ E6 V; N# Z/ `8 Z你可以在螢幕上看到 C: 的提示符號嗎？ 2 Z7 u% g2 B$ s) {+ P
0 F/ @, W6 l6 g: I0 F"What's a sea-prompt?"
' u; {/ P7 H4 h3 F. h6 x; F1 E) k; @1 C; C
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * L T+ x- M+ e: d* K
5 E) y- O; ~) ?8 f1 w0 A( Y+ l/ i
"Never mind. Can you move the cursor around on the screen?"
8 U$ |; @- }3 Z# V) C; n$ D) b
$ F! h6 u/ y! ~不管它了，你可以看到游標在螢幕上嗎？
# T) b. D, V: W5 I5 v
5 a/ N( o) v0 f) ^% I"There isn't any cursor; I told you, it won't accept anything Itype."
& w& ?3 h& Y/ E9 k/ S4 g$ s# J
9 \ y" _7 ]; a; j7 |, w4 T! o螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 a$ B$ Z/ T; u
) p7 }, k0 F4 g4 L( m% T/ O3 S* g
"Does your monitor have a power indicator?" " {, m+ v1 Z: j7 U4 v" u* Q* _
$ h3 y5 b& ?5 ]0 M( ?7 b
顯示器上的電源指示燈有沒有亮？ / j& ?9 C- f o. g1 Z/ _
1 l1 E# W, n }6 V8 l: n+ @/ Y
"What's a monitor?"
9 j7 \) n3 k- r) [# r9 k- C/ @
6 g5 |" Y" O1 \$ `什麼是顯示器？
# x0 R* I1 }/ X" c" ~2 K* S$ l7 S5 p/ d, g! D3 D
"It's the thing with the screen on it that looks like a TV. / S% I9 y5 N6 F
0 B/ `2 h/ @. O1 P: [4 DDoes ithave a little light that tells you when it's on?" , H3 \8 s/ `! y7 ~: l4 j. S
. r/ y+ ~6 r4 i. s
就是那個看起像電視的螢幕，
- R1 U+ A2 R+ ?+ P
3 D$ H0 Z/ g( u- P0 v* J) e2 B有沒有一個小光點告訴你它是開著的？
$ ~" ~6 D& P# a5 J ?7 t7 U b
6 Z9 u- f5 ]; v7 FI don't know."
/ [* ^9 q$ q1 t u" w* p0 [. B- K9 X; M: h# B
我不懂耶。 / P$ F" p. {0 T& C5 Y$ \
7 |1 X# E# R" Y1 o4 \7 ["Well, then look on the back of the monitor and find where
7 m. u4 }/ O( R! P
* h/ T/ R: S1 C$ G' D" Qthe powercord goes into it. Can you see that?"
8 v: ^: \0 |$ X) P
1 ?# i6 A) b' n/ h1 F8 d那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , }9 q" j& D% P! Z( L( P( k
; }* t c! A! b6 ^$ `- B' s( S"....Yes, I think so."
5 r9 G# A8 s- S/ ` v8 Z1 g% |5 ]
8 g. f- F. P9 X" M, c) R是，我想我看到了。 $ Z0 F5 |5 Y& C4 V1 x9 I
; @/ d8 w# o( j K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
* ?2 S+ I; H0 y3 r6 X& x
0 \0 @9 X7 i' ]) o. g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 h4 \ b9 D g! A, O% B. E
9 d5 m* P2 Q7 Y: Z# t
"....Yes, it is."
/ j4 {6 N, O! g# ]& h3 J; l! S- H6 ]/ I" d! G4 v4 e; h% H- n% q/ _
有啊!
" u! f/ i2 A2 {2 R6 `) e) m* F" y [, y& K A
"When you were behind the monitor, did you notice that there were
% p: a: S3 q# C P
8 F' ?. f' F0 l# G0 G4 z# Z0 ]two cables plugged into the back of it, not just one?" & x, J2 ]7 }, [/ G p" R7 x
# g3 o9 `! F" p- g你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 ]0 O& s: \3 u% o4 h8 x8 K! L
0 U4 {$ m# u1 g: A v8 A( Y
"No." % C* B l e( n; H w
! p. `& G" v6 b7 f" ^4 s& Y沒有。
/ K+ U" V# F1 {* K& ]4 K% a
" K# [2 T8 p( v% H"Well, there are. I need you to look back there again and find
% `) P6 @& Y: A' b8 |# R& Q
! c2 ?1 B' b0 f, e; b. Xtheother cable." 9 R" b- r2 v2 n$ I+ n
+ n7 X! Y% |' P2 }: V1 s3 p就是了，我要你再到顯示器後面去找另一條電線。
) P6 ?. V% ~0 [7 @ f4 o
( Y1 `6 [7 P' Q1 `+ M; M; r"....Okay, here it is." 8 z/ q3 h$ C& i5 z1 y/ Q
# ?2 N. \# @- N5 U/ [4 ]OK，找到了。 " W2 U/ k: j( E! k+ x, x
: ? s: b: _7 ]# O; }* L" V- w
"Follow it for me, and tell me if it's plugged securely into ) T9 ?3 ?& S& D
3 m t/ a: F% q) g; \! F& c
theback of your computer." 1 R( o0 U9 L* x+ V( w9 l
& D9 _: R- ?! v/ c
再替我找下去，告訴我它有沒有確實插好在電腦後面。 : U+ j; ?& _9 A2 J" ?4 X7 n3 u2 d8 v
6 R# a" i) i- S+ y"I can't reach."
7 P+ S( s: Y% z& A
3 q! C3 O! p/ Y, G( `我搆不到。
3 U! O2 z4 c( ^: Q t
" N& o% f' G- r& N r, \, y5 g"Uh huh. Well, can you see if it is?" : y [( M% s# f) ?$ ?) Z
1 g! ^# {) Q* d9 }3 f/ Y, [; \嗯，那麼，你看得到嗎？
0 C. r" e7 k9 I5 B- E. V- }5 L/ K/ E
"No." ~; G9 H, r9 l) _/ V
( I$ ?; n; u- b0 F) ~) Z/ G
看不到。
% `" G" f2 v2 b ^' M, t$ d) N( R1 p0 I( Y' L
"Even if you maybe put your knee on something and lean way over?"
8 N* u$ n: t8 b( k6 E$ f' r. d2 z/ o3 L- m- |2 S
那麼拿個東西墊高，爬過去看一下？ $ I% w0 i! a+ X( T4 h* }3 b
5 r# b$ g3 x: J; r9 `0 F
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 L) _) G1 m) @. D
, j8 P: V* b. |! g喔，不是角度不好看不到，而是太暗了。 . Y" V! H6 ?. K3 F8 F3 ~
7 P7 x: `3 s- Z3 W7 x0 r9 o"Dark?"
% S; A0 Z" f9 H4 a n; P( ~7 {( Q, V+ o
太暗？
, g3 G( R I2 Y, K$ u
3 r- z0 `4 a! p: x2 X"Yes - the office light is off, and the only light I have is
2 K: o! V1 N6 E, x" N& `
1 n7 f v/ m4 S( w7 e1 tcomingfrom the window."
/ S( e/ y- f. T2 Z1 ^2 ]
6 \9 f" E# L* h4 m$ O8 A+ V* s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 q' F. ]+ `- \5 a3 t2 a5 `
+ A. {2 P( W6 W# n"Well, turn on the office light then."
; ?0 [& h6 q `7 w* E! f. x! S: p
那麼把辨公室的電燈都打開啊。 4 u$ e" K% E5 I
. K2 ^8 j- O: R( p) K
"I can't." ' C4 {' \- | w; W! V
$ e. j* _! D) g' ]
沒辦法。 9 I5 a9 y. U; E0 J$ d1 n [2 u6 ]
/ `5 j. o' B2 K* F& O) B% }
"No? Why not?"
7 t4 `! K O ?1 F+ W6 L/ o- _, j0 y7 b4 h3 ?) U
沒辨法？為什麼？ 2 y8 n% P% F6 A- C
' i/ i' ]4 L6 s/ o"Because there's a power outage."
% r5 t& k W" @, G% k* r" @7 E! ^9 t# Y1 t! D1 ^6 ?/ G
因為停電啊!
! f! c9 M; O! c! Y- M- C1 V8 R
. m$ \3 Z- r8 m* g' O"A power...... A power outage? Aha! Okay, we've got it licked now. - p" ~8 v, G9 g$ w& j" ?
9 w# }; I; l' nDo you still have the boxes and manuals and packing stuff 9 L9 e z- Z) _+ d* Z8 Y+ i2 O7 O
' h* N; }( l* x* k' o& Cyourcomputer came in?" ; P) D# h7 b# T
0 h* k" a+ }: g0 D a' O* y8 Q3 F停...停電？&#@!(& ，喔!OK，現在開始打包，
7 G4 F8 R/ N; S0 Y3 I/ {/ J5 M O& q6 ^* o
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! z- G# \3 [: I8 ?: ^
# |: M, |( _! t& b/ e"Well, yes, I keep them in the closet." 0 L/ z' a2 b6 B* P& T
( s9 y- ~8 W2 C0 |& n- W嗯，是的，我已把它們收在櫃子裏。 * ]- A; r3 s8 L# e4 s* ]
2 i) H# a# ^, u5 j6 l9 H/ e, u
"Good! Go get them, and unplug your system and pack it up justlike 2 I0 |) Y# U+ D5 w, C. V* g
9 }8 X* m; y/ S8 O5 U: S9 R. n! Zit was when you got it. Then take it back to the store youbought it from."
- k3 l+ k4 ~ K f Y2 T, O7 W; [" y) m& A" l. o
很好!去把它們拿出來，然後把電腦搬下來包裝好，
' p( Y1 C" m- Q9 L5 @; f4 B1 Z+ H1 N$ n% v# {" t0 w, |5 y; U9 j
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 E* J, L' o. \: s" V# v
5 H) H& V- r8 {8 M% ]$ `
"Really? Is it that bad?"
% }( T) V% l2 r0 p3 U, T: W; b
. X- g' r, b9 N6 d+ V真的嗎？是它壞掉了嗎？
0 e* w0 _3 @( i& ^% m& r, Z' T! b; o9 D0 F- c! R1 e" Z& K
"Yes, I'm afraid it is."
. b' r5 F8 O9 r# F4 j9 z
c2 x# h3 I9 b6 [( f是的，恐怕是這樣了的。 & L0 r7 g7 ] T4 p& ^
3 ` z% F6 K0 B& M S {1 s: W"Well, all right then, I suppose. What do I tell them?"
7 l* D1 a4 Y' s+ b
3 `8 w; V; U# M0 l3 A2 e; }" g喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * @3 g q. O% ]
! b B5 U" N9 p: ^$ t"Tell them you're too stupid to own a computer." 3 @/ U( ^+ a7 }9 ?& U& u
4 o# c2 P+ ]$ b0 f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
