Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: x' E/ e, J! l; {' G0 X( E"Ridge Hall computer assistant; may I help you?" , J8 y8 y6 J, }# ~( `
- T0 r) y u$ Q4 `& _0 rRidge Hall 電腦公司你好!我可以為您服務嗎? / K* {9 @. r: t
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"Yes, well, I'm having trouble with WordPerfect." 4 n5 m$ Z! G3 ~( l# C
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是的，我有WordPerfect的問題。
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"What sort of trouble?" # F& s2 i0 |8 \ b/ s |" J5 H5 X
, f7 t- w2 N. G; T, _您有什麼問題呢 ?
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# r! U9 O" O" U2 Z4 {9 ~"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 z$ O2 `+ g1 H; X! o J" G
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"Went away?"都不見了。
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"They disappeared." / A5 g: a t( j+ T+ F
8 _( u! ?& C8 `! P) r) q它們都不見了。
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"Hmm. So what does your screen look like now?" ) M1 ?- b2 |& y+ O$ F; l
/ g, w& Y1 Q7 H6 { b$ u, n嗯，現在你的螢幕看到什麼東西？
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4 A; r- q. L2 s4 S" z! p"Nothing." : f9 K4 i( j) l6 a! J7 d
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沒有任何東西。 % i+ }" O) _. U5 x. F
1 a, e" V. f) W2 P8 z"Nothing?"
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沒有任何東西？ + i/ m4 m' W; l$ i9 y# r- d [1 T
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"It's blank; it won't accept anything when I type." 5 x8 n) g7 ?5 C9 q/ O& O8 p8 ^
* x" x9 v8 ~: A螢幕是全黑的，我打的字它都沒反應。 % i( o1 L& h' u& }
3 R$ Q0 b! h4 D2 E& |1 v"Are you still in WordPerfect, or did you get out?" 8 x$ G' O( q4 O* k2 [/ U
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您是否還在操作WordPerfect，還是以經離開了。 $ I6 X+ M) L! K8 w! h9 M% y2 \( Y/ X
- E! d2 R& n0 N! u% a"How do I tell?" 3 N1 p& a3 k0 y# K" W& o, r& N
0 a! `- _0 U& B3 ^我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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0 T$ p1 o# w" M' V2 Q% z$ S* O: ?"What's a sea-prompt?" * X0 f, ~# k. X) F) n; J
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( F+ e$ K8 |. ~; Y* Q/ f# p# R
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"Never mind. Can you move the cursor around on the screen?"
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$ F7 n0 j, H, \5 u3 X! l- P" `$ M' R不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ & k0 p7 q3 A! ~3 a, `8 G5 b
/ `9 u$ D9 g Z9 i+ B"What's a monitor?"
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什麼是顯示器？ . w; h+ v! D! X* E" N
7 ]9 Q6 ~6 ~) T6 b: s' }. e: r1 ["It's the thing with the screen on it that looks like a TV. . i& t& W8 U" o& x, q1 o6 b. L! h
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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* [* u# d8 S0 O. d1 {' w有沒有一個小光點告訴你它是開著的？ " {; b7 R' @$ X# g# H5 a
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I don't know."
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我不懂耶。 2 P4 l N: I ]# p9 l
7 O1 p3 ?' O4 }+ C"Well, then look on the back of the monitor and find where
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. O* `( h3 Q8 r/ Y$ A. m; u. gthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) {, w- a1 S/ B/ }3 z( Q
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + _5 Y6 @# x" [! D) `
K9 Q! S+ C. v0 F0 o: H5 u* @太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! j* j; I2 j* _: S
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"....Yes, it is." . C& F0 W/ p! g7 ]' Z5 X+ {
7 E& l/ M P0 O/ a# ], f4 ?有啊!
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* J/ a' ?4 z3 l# P/ I( P8 n2 {+ t"When you were behind the monitor, did you notice that there were 5 U c& K2 ?3 I1 |7 x
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two cables plugged into the back of it, not just one?" " E7 V8 S( @ N' Y/ N: ?% u
! N" e/ a. o# K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 C* U' Y% Y. _
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 2 `" A n2 y' T- H* k9 C& K
; Q2 Y* ^9 C9 r8 V就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." , y5 t- Y5 F; ^8 L
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OK，找到了。 8 S8 j# p9 r4 E2 H# s
& x, u0 L+ [# ~2 o"Follow it for me, and tell me if it's plugged securely into $ C9 a7 w3 y) d
0 e8 q% I7 ?4 U0 W4 p) i/ J+ gtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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: b, y3 l' w+ L! @' {: {"I can't reach."
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我搆不到。 % m& v) n) k, J& T) M1 N: f9 \
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"Uh huh. Well, can you see if it is?"
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* ~) P" G: E. X, d ^2 k* B0 W! F3 \嗯，那麼，你看得到嗎？
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1 I' G" X' n% B6 i, t3 S! `7 s" |"No." 1 X$ r. s6 P; H, d8 V5 C# x! q
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看不到。
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" u6 w/ \. S9 ]"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ # B' [5 }+ [7 u: Q
9 j' ?" D7 _* z- k# E! W: g"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 Z2 }3 X0 ]4 |: H/ J
3 R K6 {4 B% P: j喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ) X! c- `) t# d% h! ?, s1 v
& G1 m+ E1 ?1 k; a) d5 R2 c n"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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; ~: Y6 K: v& I' h, v是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - Y( n* d6 E% Z1 w
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"Well, turn on the office light then."
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2 v0 {# m% H# u2 s那麼把辨公室的電燈都打開啊。
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/ O0 S5 b1 g) k% n+ ]- s3 c"I can't." & Q' i# `, @9 U9 t4 `7 r: i
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沒辦法。
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) g9 W# O0 Z- x ~# O& |# @& v"No? Why not?"
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沒辨法？為什麼？
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$ [3 T4 l/ F, _"Because there's a power outage."
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因為停電啊! 0 _9 B6 q5 o8 Q- c6 ^
5 r y+ H* U% `5 B8 b3 G% x2 p; C"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 5 M( P' l3 c, o% [: J4 k/ J9 n/ ]
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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2 J" c2 z, W( t0 C) p g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( ^/ B3 V3 d3 T/ M9 Y
$ T; B3 t* Y1 c+ a7 F d( Y"Well, yes, I keep them in the closet." . Z" ]0 n, |. P5 u% R
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike % X: k* O- j) T2 S" P
/ s- f$ `0 f7 Y& ?8 Hit was when you got it. Then take it back to the store youbought it from."
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) B3 ]* y: J% y5 @很好!去把它們拿出來，然後把電腦搬下來包裝好， + E& M ]4 J+ ~- `& \
9 d# d1 f& X r* ]: t% }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 \ n4 {8 C+ s4 F* Z ?
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"Really? Is it that bad?" 3 N5 V1 w- c2 M$ P6 t; D
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真的嗎？是它壞掉了嗎？ 9 E- W( a1 D. C7 f4 M! k9 \; P6 z
1 X7 u1 R1 f& U# h- d$ }"Yes, I'm afraid it is."
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7 a; N6 m+ q. q C9 ~3 {是的，恐怕是這樣了的。 " J; @$ `4 @# c; R" V* G# b
: R9 N, }* q/ [4 G# J% \0 Y"Well, all right then, I suppose. What do I tell them?" 3 k* Q( H0 u6 s7 s$ N/ E
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & K$ y$ @/ L. M/ k/ Q$ b3 e; k8 G+ M
. {9 h9 }2 d! j/ w! l- D+ ~$ ?"Tell them you're too stupid to own a computer."
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x: X1 }; u& a8 _+ g% p! ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
