Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 |" P2 L" i, J
7 D: P+ x( X" P6 Q9 O2 m! i"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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" _6 X3 B. t' @% v! V- ~"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 5 u& c: h( C6 M) h
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"What sort of trouble?"
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3 N4 D1 r' h) k' B您有什麼問題呢 ? 4 R* Y; A* _' F( O9 ]
2 A7 L J- J% X$ m"Well, I was just typing along, and all of a sudden the words wentaway."
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6 e8 d# F c+ `- T( P( g我剛剛自已在打字的時候，突然間所有的字都不見了。 1 ^8 w4 [8 @5 {+ W. {
: C$ o: F$ i1 q8 H/ Q"Went away?"都不見了。 1 C5 `0 W" b0 t
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"They disappeared."
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它們都不見了。 $ t; }6 {# y v1 ]" l; `# L4 ]3 f
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"Hmm. So what does your screen look like now?" : \ g8 V2 a6 d4 z
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嗯，現在你的螢幕看到什麼東西？
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4 y( [4 F2 w% d% W; Y1 \"Nothing."
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沒有任何東西。 * ]3 J( o: {3 X( E2 N
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"Nothing?" 7 ^$ u: c) a, ~ U. k/ K$ K+ x
- @7 V# j/ O3 p# F/ ~7 j沒有任何東西？ 8 O5 R" J. i% s: w
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"It's blank; it won't accept anything when I type." ; v( r/ ^7 v' n
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螢幕是全黑的，我打的字它都沒反應。 9 b, h8 U1 P9 Z# i$ N) x) V5 e; g9 x
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"Are you still in WordPerfect, or did you get out?" . p7 o' i6 P$ G
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您是否還在操作WordPerfect，還是以經離開了。 ; o1 k$ M+ B( E) H# N3 M1 p$ D1 ~
6 L- H: b( Q( w! t# H' K, Y' r% o"How do I tell?" . D' G6 e' b0 \
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我要怎麼說明呢？
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% z7 K* d+ w, x- f+ J+ h6 t! K"Can you see the C: prompt on the screen?" 4 @# B- X& C# f C7 z) c
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 7 {4 y9 E H! w, [& \
* l8 E! x$ n, W- |: V& v什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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9 e, M, |9 C* j+ B# c# N) F/ B"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) W y& f h! e( p2 C% \
# g( q5 k% [0 r"Does your monitor have a power indicator?"
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S J/ m- q+ i0 W; A$ D* k顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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! Q3 I/ g6 I: i! r# V4 Y& N什麼是顯示器？ " n4 B1 J- y! e
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"It's the thing with the screen on it that looks like a TV. 2 L- r0 C: I! @* q- O+ ^3 i( ^+ u
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Does ithave a little light that tells you when it's on?" % `4 B0 n1 e" l" T- ^6 H
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就是那個看起像電視的螢幕，
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; A% h& m) T/ Z4 a/ g8 P; g7 s0 J有沒有一個小光點告訴你它是開著的？
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3 U- _' Z2 [! o: t, Q9 v6 \I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 6 c0 b6 g+ N: y* V/ x) m; Y- u
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the powercord goes into it. Can you see that?" : o2 `/ C/ ^- ~& R# j+ l: _& w4 r h
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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: R1 q2 c7 s2 m# Y8 o0 D1 A2 a是，我想我看到了。
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7 }; m! l' B% H, I+ @3 C7 ["Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 J$ }7 y) N+ A' U: B q
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 M& d( y0 @: k, J& w. \$ l
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"....Yes, it is." 1 x+ B G0 j5 Z
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有啊! * r7 `5 c/ @( w
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"When you were behind the monitor, did you notice that there were 5 E9 ^" c. Z0 ]5 R: H2 B1 X6 i/ \3 \
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two cables plugged into the back of it, not just one?" * w" d8 M( C2 V# d6 K9 z' ^
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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2 g0 H0 z% k8 u3 C/ W' C"No."
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+ h7 I! ?9 C5 c$ E ~* d沒有。
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' J( r) Y! w3 [$ p7 P"Well, there are. I need you to look back there again and find 0 k4 m- f- @. A$ U9 {
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theother cable."
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, j F# a8 _2 X就是了，我要你再到顯示器後面去找另一條電線。 # l$ y' v' S$ P
* f! H% r8 s/ S7 h3 \"....Okay, here it is."
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OK，找到了。
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. k0 q7 `% b: P8 \+ h, R9 o6 v3 x"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." " e0 D. d& N5 Z9 s, \ y
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * @# H& r7 W/ M) W. \: x N
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"I can't reach." 9 F, y7 {. k! J, \# N# W
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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9 ~" G9 b. L# I! ?1 L嗯，那麼，你看得到嗎？ ) ~1 |. H8 X2 Z) S! M( y3 r
7 I5 m: v6 v. E, x* C: B"No."
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( ~7 n& \( k# N' W! M; K, s" u看不到。 + j$ m0 w9 r: z e2 ~0 r& l+ S" x
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"Even if you maybe put your knee on something and lean way over?" ' `/ `) J/ S% P6 y7 E6 T F x* q
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那麼拿個東西墊高，爬過去看一下？ / O7 D$ _5 g5 Y; U, W
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." & \0 t% r3 @$ u5 E
0 K& _$ d: T( j喔，不是角度不好看不到，而是太暗了。 , h4 n6 E5 }9 c& c
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"Dark?" " G+ Z% C5 Y# z! y) M& E0 t+ f
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太暗？ 9 u1 T5 \& v1 J" h& ~- g. J4 J7 C9 D
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 S0 c5 \* j# _! K, ^
" |; z' Z4 q) @ t9 ~: j; x% u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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0 X5 T3 C3 I- b1 j* \! j"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." - Q0 X% c% B; x5 ^/ P
) _4 q! a1 L2 w沒辦法。
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"No? Why not?" & ?6 H/ x+ }0 e9 U
, V3 W" Y w0 ~沒辨法？為什麼？
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, A0 R: C( ?# E, e# t"Because there's a power outage." ( W0 n0 R) G5 h; {# B
9 o. }& K* ?6 y+ @ q" R$ E9 B因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff . V7 K/ F6 l. Y- e, r
4 w3 ^* {8 d6 x! cyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 F+ A4 ?( }! z! ?+ y$ |8 _' J1 z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 Q. k" F7 e) I6 v3 D) ?
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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/ h9 v5 D0 C) n7 A很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 A3 M9 E) p- f
. [$ }! J; D# {1 j R' o% @6 Z2 k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 a+ s% B9 C! b( x, u) W
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"Really? Is it that bad?" 5 t+ Q* a% ~8 J) L6 D3 `2 [
" z( ^, `; G- T5 g: K; P# S W真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." . I, D6 M# C: w, ?5 |* l
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是的，恐怕是這樣了的。
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+ b4 _' y3 x7 w. N6 A"Well, all right then, I suppose. What do I tell them?"
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2 J6 \& v" n( e) J, X喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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w( D/ f5 D0 d: H8 v4 \& v"Tell them you're too stupid to own a computer." 1 f' R, h" b7 N& q
; Z8 H; R) L0 Y- B' V就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
