Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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2 _1 I1 O5 _, o8 }- Y; B6 W& vRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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9 H/ [% a4 D" z# P& z是的，我有WordPerfect的問題。 ; g' j& r. u: ]4 R. `% n! R
3 Y; Q7 x; e# x8 Z"What sort of trouble?" : X4 J4 N/ H" O( S4 q
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您有什麼問題呢 ? 2 @/ R9 A! ~$ e \; X
% Z5 ` A. _ P5 ~, g1 f"Well, I was just typing along, and all of a sudden the words wentaway."
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- [: ?$ @; t* F2 B# X" ~+ j) F我剛剛自已在打字的時候，突然間所有的字都不見了。 1 o0 P( Z7 b) q+ o
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"Went away?"都不見了。 2 C n( x, P% r% E- L+ E% y0 S
$ M) S6 ?7 }. ^* y6 K6 k"They disappeared."
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它們都不見了。
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9 A/ v& m4 R2 e( X. ^"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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/ \0 F% e6 _* h! R沒有任何東西。
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"Nothing?" " R7 U r9 V! g) A6 n* n6 G
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沒有任何東西？
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" ^, w, s- t* y9 F"It's blank; it won't accept anything when I type." / T8 ~5 |4 e5 p# R8 M8 _5 g
7 W6 a& N% o7 s: H螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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3 U5 `1 D6 n* w$ N, e6 ?您是否還在操作WordPerfect，還是以經離開了。 8 M7 `* m2 i8 g1 u* S
" W; b% [8 c% r* k( \"How do I tell?" " o0 u$ _' r. u, }
1 N3 }+ C! Z1 F, b- e我要怎麼說明呢？ , Z- n# y/ D, S6 ?' q! \4 J) |
7 v- I) f+ Y7 c; K- ~* C7 H"Can you see the C: prompt on the screen?"
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3 ~, R% o4 g% y你可以在螢幕上看到 C: 的提示符號嗎？ . \! i) N+ C: o; e
9 f" O' w; }/ m; l9 O"What's a sea-prompt?" 9 X, b7 Q1 @& {; ]
h$ s, I5 n N8 `. }什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 k# |* f+ l) b2 e1 K) N"Never mind. Can you move the cursor around on the screen?" 9 @! r1 S, Y. h# ?) O! [
. F) I) _0 J; ?7 s. T; t6 Z不管它了，你可以看到游標在螢幕上嗎？ + Y; l2 }2 b7 w( {
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"There isn't any cursor; I told you, it won't accept anything Itype."
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! J3 A* r' T; h: s- o! Y' {+ i6 W螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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P0 L+ R+ X, w"What's a monitor?"
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* ]" c$ D4 i4 ?$ X( t什麼是顯示器？ 8 N, V7 ~" o4 U6 Y0 w
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"It's the thing with the screen on it that looks like a TV.
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* E& n( T& ]4 y: hDoes ithave a little light that tells you when it's on?" 9 P- k1 i7 ~/ k0 |
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就是那個看起像電視的螢幕， 7 r% h ~3 B: r3 W0 g
2 p5 n. t3 T4 r5 A6 O有沒有一個小光點告訴你它是開著的？
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" Q+ r% Z9 P) z* jI don't know." 1 ^6 p" r4 q- ? h+ o
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我不懂耶。 8 I1 G* V j& q, l
5 K; @! G: \7 b2 _% ~+ W"Well, then look on the back of the monitor and find where
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! M7 b) l$ t# U; a- T! W6 Wthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 g) _; e) k Q0 f0 Y
4 i/ ?; M3 G: u7 I"....Yes, I think so." Y/ a: ^+ x1 S
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是，我想我看到了。
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/ _% r5 t) F7 v; @3 o% _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % `# l. v* C: c0 B( Y
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - c1 _9 w1 m0 J- i
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were 4 e9 B1 J+ \4 Z8 k6 o# C
- B; p& G8 d: H4 o+ x3 Rtwo cables plugged into the back of it, not just one?" / O3 w4 n& m+ M9 }
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! r- d3 k H% J* i2 A6 X. E5 u
( M1 O8 c6 t/ R7 Y"No." 7 y+ c+ ^6 F) h/ N; v2 {4 h9 B
* ?$ `9 ~) O# ?1 L8 d& w沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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2 Z w; U' M/ {1 E- v就是了，我要你再到顯示器後面去找另一條電線。
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8 c8 t4 g" c# _2 [! S/ w. S, R"....Okay, here it is."
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OK，找到了。 * K) r# {0 D4 {$ h* F' B
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"Follow it for me, and tell me if it's plugged securely into
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0 ^! g Z4 U3 b2 Xtheback of your computer." ; s% c, F* V$ w
# p0 l3 c) w a" p1 S) d1 V0 S% [再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 |( V- |8 _ P4 U/ x! U$ F; p7 U
7 }# @* h$ `2 Y) U0 n' b7 @& u5 R2 q"I can't reach." 6 Z2 y% V! ]% H% ?; C- R
% T% w# A' s- ~# ]3 B我搆不到。
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"Uh huh. Well, can you see if it is?" # ]+ O. Q# q+ K* T9 W
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嗯，那麼，你看得到嗎？
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"No."
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; ?3 e6 q. Q% d+ k% G3 t看不到。 9 f8 J9 w2 w2 h2 u
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"Even if you maybe put your knee on something and lean way over?" 0 z7 u& W2 \9 o4 o1 J$ Y1 ~
% N# p" H: Q! ]$ x7 m0 U那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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7 Z7 ^& s' {2 x9 g) m"Dark?"
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1 w$ [' D' F; M) h' c太暗？
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0 [7 t, c$ T% ~' ]* H3 |" \, O"Yes - the office light is off, and the only light I have is % D- ~) y# ?# _2 ~$ T' \
* H9 J9 z+ w. O4 c& dcomingfrom the window." ( ~5 d! {2 ?! T8 n
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & b" L) A. q" d w
5 K0 a) q# \+ d* _3 @6 L"Well, turn on the office light then." 1 K3 D1 D9 c$ f
; @ M0 O j# R8 ~3 ]; m8 T那麼把辨公室的電燈都打開啊。
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' Y, M ?" v# s6 a% S6 M"I can't." % k9 R9 s5 x2 H6 \& t
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沒辦法。
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. y: ^, j# e/ t"No? Why not?"
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& R# e$ e5 _/ X* o- d* B沒辨法？為什麼？ $ V; L2 K- z( V+ a1 I
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"Because there's a power outage." 6 e& v p) l! x
' e( }/ d! a$ L3 J6 z. p( N6 d* W因為停電啊!
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' Y6 }5 N- o/ L/ s2 r5 Q"A power...... A power outage? Aha! Okay, we've got it licked now. 6 E4 q' [9 e1 s' w n% J4 `. t
( T9 t5 d, ~& i( t% I( a* mDo you still have the boxes and manuals and packing stuff 8 `) i9 ]0 k- _. A% H; T
7 L% x+ f# C' K2 R! @) N# @yourcomputer came in?" 2 h6 ~; B# H4 ]6 b q
) M, i# H3 h: Z8 m停...停電？&#@!(& ，喔!OK，現在開始打包，
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+ f6 L+ q+ ]1 p1 k V0 h5 r電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 C0 z9 ~* j+ a" v: w& y( u
' M% T7 ?) @: g4 q; I"Well, yes, I keep them in the closet." / L l) u, {; T& Z& {, w
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 3 j+ D1 v0 m1 M+ T/ S& y
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it was when you got it. Then take it back to the store youbought it from." 0 n7 \2 J% v: n: Y
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 K* I7 A9 b- Q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . B4 b0 E3 W& i4 W. N7 r% _
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"Really? Is it that bad?"
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9 K/ W9 h- k1 K) g; `4 X真的嗎？是它壞掉了嗎？ 1 T& f% u! V' b; J: u+ K
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"Yes, I'm afraid it is." 8 i! H1 [( B/ n" o g8 L1 R, y% I P
4 j9 U0 K3 \; f& v! n( |是的，恐怕是這樣了的。
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! s4 x9 t; n% G0 o"Well, all right then, I suppose. What do I tell them?" : L/ p5 c5 X( h" W& [+ i% h, O& D; o
' @3 E. y5 G% o) j, o" r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ d/ a8 l* d+ {' j
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"Tell them you're too stupid to own a computer." - ~' B. p5 r9 [* E- T, Z; n
5 s/ m0 }1 h/ J" C7 Z0 n* y" O7 U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
