Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; N W$ T: v# n, |4 F; y"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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, T' P, n" L1 f9 ?5 E9 n"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 # J4 k1 c3 A' N+ ~) {+ K
% O% l) \) S) ?"What sort of trouble?" b M, O' n4 e/ \( o
; r3 V3 A9 M7 @& _$ b9 B5 P$ ]2 _您有什麼問題呢 ?
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+ Y- C$ P' @+ \+ r: C( g1 ]"Well, I was just typing along, and all of a sudden the words wentaway." - @- s+ s4 O3 z8 `
% V- }* @) C+ J! n9 ?! E我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 5 y$ }/ N/ y% d
/ r7 J7 A$ W/ t"They disappeared."
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! ]2 ~) J+ S/ U" P7 e1 v2 D5 n它們都不見了。 & S9 Y2 z# v7 A: |1 [9 h* ?6 x
+ S+ [6 O1 c% a' o"Hmm. So what does your screen look like now?"
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6 c+ V5 | [$ R; f4 x" G0 u ]嗯，現在你的螢幕看到什麼東西？
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"Nothing." ! @% j x) j% p- s/ b) p$ ], ^, d/ j; y& V
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沒有任何東西。
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"Nothing?" 2 a u1 ^2 Y2 J) Z
/ \/ A3 n# A; X' {沒有任何東西？
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, a8 v( V1 p& l"It's blank; it won't accept anything when I type."
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; X2 a9 N( q% x" E4 F1 G螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" . E! j4 I K2 f
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您是否還在操作WordPerfect，還是以經離開了。
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+ c/ G% V$ l3 h"How do I tell?"
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我要怎麼說明呢？ 0 f% k1 W# e$ I; y8 O
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"Can you see the C: prompt on the screen?"
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) d0 v$ y( B# ~* s1 k% A2 f c你可以在螢幕上看到 C: 的提示符號嗎？ ! H; j1 D9 o8 g. `; `& H
& [- [7 m6 G& x b/ N"What's a sea-prompt?" 2 T1 j i# x2 n( k1 t% l4 g$ X
- R$ D9 O2 r+ B9 ~* S8 m/ h# u% v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 m. }& A& G7 G4 D0 P" {9 O- v
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"Never mind. Can you move the cursor around on the screen?" $ q( M6 {* k2 _3 G7 z+ k
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不管它了，你可以看到游標在螢幕上嗎？
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! w# N3 r, c: T# x4 H" K"There isn't any cursor; I told you, it won't accept anything Itype."
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4 K3 ` A3 S/ ?/ O6 }螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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2 c' a3 {. K5 p! b( N7 i+ M3 o"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 7 g8 k% o% B- k
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"What's a monitor?" # l1 i/ a) c ?7 e8 x
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什麼是顯示器？ + s' D" j. b$ m4 J7 o
% M* B+ Z3 X: b, E"It's the thing with the screen on it that looks like a TV.
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' d( g" l0 H& L' J Z( ]6 y6 WDoes ithave a little light that tells you when it's on?"
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+ l( I; g9 g6 u9 d% u就是那個看起像電視的螢幕，
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$ q6 ?: {- i& _* G有沒有一個小光點告訴你它是開著的？
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I don't know."
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0 X, c% B t7 i, e3 e; v5 [. e我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ( |) p2 X9 I! A; t4 m- F5 M
+ p7 v4 y9 z3 T9 z是，我想我看到了。 : ?1 t$ V% @& }
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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6 w4 c: P' V6 y8 {有啊! , @2 W* p7 `; H: e# i' N, b
8 Q4 k& p) i j/ J# s3 T"When you were behind the monitor, did you notice that there were 0 \! i& V9 U: ^ ^3 a
6 v6 j8 Q5 _ [5 E4 X6 P4 Itwo cables plugged into the back of it, not just one?"
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" a T: f9 R' P' F# d+ T你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." . W+ {" s7 y0 y0 S5 {. H' Q
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沒有。 & l+ M: f% l+ ?- n7 Z a: P
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"Well, there are. I need you to look back there again and find - B8 ~4 Y$ x$ q" f) T1 v
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theother cable."
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; ?8 h3 F9 P6 O7 h9 A+ F9 l9 ~就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." , p* Q& I, C4 H9 o* S& T
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OK，找到了。 . T6 I6 D- v9 J e1 d" N1 }, k
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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$ S/ A8 H# e$ O* i再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 X+ V) U: a* J( H! v P
; l# @) S! v3 m; `# g; c6 n4 h7 ~"I can't reach."
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我搆不到。 + |3 l+ S4 J- Y) l- n! w: L
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"Uh huh. Well, can you see if it is?" 6 ]: L& f- ~2 r2 n% M7 B* _! s
- a( S9 w+ }' P) s4 M1 ~嗯，那麼，你看得到嗎？ 1 z- g% ~3 |3 E. F/ G
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"No."
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看不到。 " o) }+ F3 V# W% h8 r( H) [" e
; K. ^3 S5 j. [7 O2 k' U$ `. h3 o"Even if you maybe put your knee on something and lean way over?"
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8 H4 X; y2 m8 U, I; g3 q那麼拿個東西墊高，爬過去看一下？ ) d8 y! H# q& x
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 a! ` H; u' ?6 x喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ & x' B: Q4 H: o r
) x9 E& g0 w0 q9 h) [7 x& s"Yes - the office light is off, and the only light I have is & P- Q1 g, k, C; E h/ i
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 K; D; n5 i' i9 ]1 D! ]" `
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"Well, turn on the office light then." * A1 V/ N7 l# r# _% i
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那麼把辨公室的電燈都打開啊。 6 ?* B# _( v, D* g p0 [
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"I can't."
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沒辦法。
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"No? Why not?" 9 q' E/ ^. E' a2 u
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沒辨法？為什麼？
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"Because there's a power outage." 6 |1 a7 z8 L* n1 |/ D5 E; K. d: r
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因為停電啊! ; n* S: Q9 c' J& G+ O" C
5 `7 ?, d0 {* G# r! x"A power...... A power outage? Aha! Okay, we've got it licked now. 5 N' F: w& B; d
/ I% T8 v1 `6 F2 i' ZDo you still have the boxes and manuals and packing stuff
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7 I; w9 K7 `! X1 s. ~8 tyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， $ ^( C9 I( V+ P1 c
' w* U" q7 b% o f電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , d5 ?" A; d1 Y/ E3 w
8 w$ ~" K" q3 D- O"Well, yes, I keep them in the closet."
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0 D4 W% w0 [) l- y7 I嗯，是的，我已把它們收在櫃子裏。 6 K+ ^0 y9 ?, y$ v6 J4 ^/ D
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"Good! Go get them, and unplug your system and pack it up justlike $ I, k8 C* S& _1 @6 R+ q8 w
) R% ^& f: f5 L, D# }it was when you got it. Then take it back to the store youbought it from." & y* {- ~3 b. R6 r, g7 T
) B$ [0 I# A2 g0 k) [. i很好!去把它們拿出來，然後把電腦搬下來包裝好，
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# |) S1 Z+ _* r/ C3 g/ C" p3 E就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 m; k) q% w& i+ |" K
/ e$ N; C% X* i"Really? Is it that bad?"
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7 J4 a" f, H7 Z4 z4 ^; Q- @: k真的嗎？是它壞掉了嗎？ ; x: ^" \ R# J9 B
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"Yes, I'm afraid it is." . b" q: s- C. i5 q
3 R. N7 ~3 |* _; h, ]- u9 x* f3 n' E# j) B是的，恐怕是這樣了的。 " Q6 F3 }% |- s8 `
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"Well, all right then, I suppose. What do I tell them?" 2 B1 D: N! K8 L! m8 r
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
