Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 A2 e1 z6 K+ f( R
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"Ridge Hall computer assistant; may I help you?" 3 Q; a( N4 R% N1 N2 [' l
) K* W' C4 ]3 t- HRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ' {% ^' }- q7 ?
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是的，我有WordPerfect的問題。 7 Z, J2 Y& r" r4 f! A
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"What sort of trouble?" ; `3 w2 J0 I" ~/ a
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 9 `. K0 S2 f: E/ n/ V
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"Went away?"都不見了。 % W6 @2 D) h. r. b2 r3 t* G
) q1 ^+ _0 n' i. V( P' b: S0 q"They disappeared."
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它們都不見了。 5 E. x6 s4 m5 t6 Q7 @0 d0 W: x
9 A: k/ F) [" F, ~"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." ; T( \" N% B# t1 \
, {4 z/ J) y* X/ z沒有任何東西。 ' N- ^0 Q/ q+ }2 ?. n. f
2 V' @& x. ~3 E"Nothing?" % W7 h7 A! f7 v( y. k
( h8 y9 D# \. h, @8 n. }沒有任何東西？
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& W0 _2 i8 H' ?! S0 {& E"It's blank; it won't accept anything when I type." 4 L, _3 \7 c. \$ q; A: |0 F
: V" Q# m" S! Z1 d0 o( ]螢幕是全黑的，我打的字它都沒反應。
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& \( S3 d$ N* ^+ b4 v"Are you still in WordPerfect, or did you get out?" 1 c; U- g- q1 b( ~$ V `7 T( s
- Y/ |. v+ Y4 }, ?8 U; B/ ?您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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8 ^2 y& q! l& p- }7 b我要怎麼說明呢？ 4 D; ?$ u/ W4 [( f+ w% t
5 V! f; Q5 i, I; ]8 {+ \"Can you see the C: prompt on the screen?" 4 Z$ A/ z' h3 D. J$ L6 U
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你可以在螢幕上看到 C: 的提示符號嗎？
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; j, A, ~) a' n6 K q" ]: v"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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Q- {- j6 T5 v! y1 V"Never mind. Can you move the cursor around on the screen?" * a9 W3 k0 }* {9 [
7 n+ o0 J+ D. B4 S$ b, `不管它了，你可以看到游標在螢幕上嗎？
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' y! z1 o) A/ E7 }"There isn't any cursor; I told you, it won't accept anything Itype." ) |/ G: \4 V# a# u
2 C# O" n) m5 |( |螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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0 x- t1 W/ W! k8 L T" A4 e9 l"Does your monitor have a power indicator?" $ _( |0 t( u9 g" ?( M+ {& v
0 S/ a# {9 S) w$ I' S) S. E8 }8 m$ r顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" # V5 b# K& D7 Z x+ ^" g8 r% T! I; k
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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# b/ `/ C$ j' k E$ DDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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5 T0 s1 r8 B" V" U有沒有一個小光點告訴你它是開著的？ ~. Y. ^1 ]% x! y
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I don't know."
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$ u6 A( T! o( V# q q我不懂耶。
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"Well, then look on the back of the monitor and find where 6 Q% Y( ]8 E1 Q" }5 t0 J1 j- }
* o: k& f: u5 \! a# s7 |the powercord goes into it. Can you see that?" 1 G# c2 ~3 Z- i& j/ ?
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ a7 t6 B+ q. i* O
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"....Yes, I think so."
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是，我想我看到了。 6 ~6 E B! |, j2 e
! k6 q6 q( {/ F"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' \9 ?# Y" c: g) W# ~8 Z/ v
( b$ r, o% i F6 D: y) Z"....Yes, it is."
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有啊!
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8 `% H. v! D* f6 P3 H"When you were behind the monitor, did you notice that there were / z y& q) q/ _; w1 Y# p
, r$ L9 t2 ?% Q0 D/ `! g- B z7 Ctwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 M9 p5 c" s' c5 K( `: c) K+ ^; q
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"No."
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沒有。 Q9 Y( [# `5 M: B
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"Well, there are. I need you to look back there again and find
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theother cable." 5 B) P6 M9 i. T7 w5 p; @
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 5 W9 S0 |8 X; t% L9 R
9 @/ {& B7 V5 p8 b* T5 F0 yOK，找到了。 5 [+ r; `7 L e
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"Follow it for me, and tell me if it's plugged securely into
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8 D- B0 k( w0 P- Y: f4 o+ Ktheback of your computer."
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, m% P9 }. d5 X( o5 Z. J再替我找下去，告訴我它有沒有確實插好在電腦後面。
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7 H( C6 j$ R) {3 \7 L, ["I can't reach." - ]2 U5 A( m, {9 o2 o* r9 F
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我搆不到。 8 i b4 a V; D5 y! m9 F& ^
$ Y& H- j! {' ?$ V, }8 o3 n# G# b- |"Uh huh. Well, can you see if it is?" 0 k4 w0 E, ^" \1 u
3 g. X/ y3 |2 T+ [( A2 K# q3 h嗯，那麼，你看得到嗎？
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! g! u* F. O q9 m8 Y* Q"No."
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+ c* d$ h; b) |) y$ t( Q8 n( r看不到。
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"Even if you maybe put your knee on something and lean way over?" + ]+ M E8 \) \
" {" I/ e: R' r+ `5 `+ s2 W: g那麼拿個東西墊高，爬過去看一下？
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' w- Y. u8 U5 I8 a"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ `9 Z4 p% O: ~' \6 P& ~
$ X3 P, d3 v3 f7 R$ P4 \- X9 L喔，不是角度不好看不到，而是太暗了。
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4 Q. S2 B2 K! c8 x) h' Z5 F1 c"Dark?"
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" {4 D' u, ?) ]0 e; H3 T太暗？
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9 l+ E: b8 t q$ Q"Yes - the office light is off, and the only light I have is
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; u: U: A3 i3 h5 T1 K- Jcomingfrom the window."
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2 |% v+ V0 W! |$ t8 M是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! _% u# F l+ l: ?% p2 s. T
3 s4 D" h2 r" J7 ~( X"Well, turn on the office light then." 8 P) r& k$ Q' g I' K) _
r, B) n. I- V9 n% c. u8 L那麼把辨公室的電燈都打開啊。
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"I can't." ' ^& T. ~' y- |. V0 }
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沒辦法。 / e$ m! v+ B( Q0 w" s# E2 h
' y" y: e5 n" E0 r; j2 O"No? Why not?" % L9 f" i7 o1 J
( {9 Y% Y- I* N9 ?沒辨法？為什麼？ 6 Z8 Q6 n: d/ W+ s- H% r
3 z/ U( V% z# _/ u) H"Because there's a power outage." 9 Y/ m1 Y# Z/ {1 r- @0 Q' ] i
. W5 @* _) ?) p) z& p% V4 E9 s因為停電啊! 7 x' X* v& G/ z( G
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ j3 ^7 l: K, lDo you still have the boxes and manuals and packing stuff
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3 @. b8 `, _/ E6 m0 |yourcomputer came in?" $ y$ G$ H2 t. s) _/ F! x: ^9 x
]- N7 E8 A$ W+ ]% ~; \& ]停...停電？&#@!(& ，喔!OK，現在開始打包， |- c! r7 t3 @) n v
0 _7 F, }/ L7 L5 I- d7 h電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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; [& u+ d0 B5 h: Q+ p- v/ e* b+ ^"Well, yes, I keep them in the closet." & E2 ?! l, }3 v& S) Q! p/ G
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / x! q7 x1 L: ]; R7 v
) q) g: K @$ l2 N很好!去把它們拿出來，然後把電腦搬下來包裝好，
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* f; a- ]5 ^, R5 c/ b$ w6 _就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ * B; x! f8 a6 A7 l
3 w' \& i' q9 M( Q4 m* Z"Yes, I'm afraid it is." ' F. ^6 |. e: U: V
0 Z2 \ Y% W" O5 Y+ w是的，恐怕是這樣了的。
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/ S/ G/ A% J; d B"Well, all right then, I suppose. What do I tell them?" 0 v, r- g! H& J) |
* p* Y1 d* \: n7 a6 |8 u1 U' o: e% ^喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 @, ~# V4 Q- B6 V6 h$ ]
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"Tell them you're too stupid to own a computer." , c; X+ W& M2 L, J, s
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
