Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 o5 c4 [$ q/ \# u( \" ?
! t f' L2 J9 l% h# {' S"Ridge Hall computer assistant; may I help you?"
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% \) m |. G- Y9 ZRidge Hall 電腦公司你好!我可以為您服務嗎? : j: P( G7 F k) W
- N" z# c8 Y0 x6 ?! b"Yes, well, I'm having trouble with WordPerfect."
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* w; _( V; ]% c* `. b: h: o是的，我有WordPerfect的問題。
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7 h# r ?3 K q6 D v" v9 @3 H"What sort of trouble?"
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您有什麼問題呢 ?
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, k7 }" f" m3 t; t; y2 H. n"Well, I was just typing along, and all of a sudden the words wentaway." 1 y- g/ j9 z' v. g& d: a8 Z
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' F+ l; P v8 o7 {0 F3 c- r
+ M" s5 S8 B0 U; k1 S"Went away?"都不見了。 2 V& i* e( L. j5 A" c3 W( h
' Y$ g5 b' b& s% a! ~"They disappeared." 6 r ^( R" |* C. _! W
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它們都不見了。 % G1 m2 i) ~# C# q! W$ J
: Z- Q c/ N# ^& g"Hmm. So what does your screen look like now?" . w4 ?( U+ d: y
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嗯，現在你的螢幕看到什麼東西？ 3 }9 u0 i0 f5 x) O0 b) k. }
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"Nothing."
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4 ]7 N0 W, ?) y& [; D) T沒有任何東西。
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"Nothing?" / n4 {4 o! I: u) \# v6 d8 j2 z. r: E
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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3 s1 I1 Z* [) c! v7 n1 a: x9 S螢幕是全黑的，我打的字它都沒反應。
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?/ @ H$ f9 j* ~"Are you still in WordPerfect, or did you get out?" 7 k2 s. S# M! N- z; ?
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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( j" y" p0 B! Q0 @我要怎麼說明呢？ 4 f/ {3 F3 M6 ^) ?$ P# v
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"Can you see the C: prompt on the screen?" ) q* k/ E1 A% G% c- i
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你可以在螢幕上看到 C: 的提示符號嗎？ ) ~: W& ?" A1 C; ^
6 R r. J% _$ j. F0 Z# T! U# K- ~"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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: |) m/ ~. k) V# ?7 P"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 o8 R$ t9 Y. J, G8 J# ?7 k
9 Y7 N2 c0 _6 z"Does your monitor have a power indicator?" # i- ?& o( b3 ]: j
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顯示器上的電源指示燈有沒有亮？ ' m; y# ?( k1 C$ D
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"What's a monitor?" $ V% ]* j2 u1 K% c' d
5 q9 L+ p) S+ Z: {5 Y y" r' B什麼是顯示器？ . v* S6 X3 t/ x" ^2 l
8 S* g3 l) N' [ i"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 0 l" L! _! v4 A
# z G% Z$ [2 U2 {3 r就是那個看起像電視的螢幕， ! O, c# p# x7 N d! d
# ]4 o9 t/ O8 E有沒有一個小光點告訴你它是開著的？ 9 w2 }1 z* f# p: W
, W% ^9 Z3 p" x7 a( E0 A5 @I don't know." $ O4 n1 V/ O; F2 Q
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我不懂耶。
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2 w$ i7 f/ s. H# W. \"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % a: j, i! ^) m, A
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"....Yes, I think so."
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. `# y q# t! V! K% ?! H7 O是，我想我看到了。 ' e0 t# b+ O) D# }; i+ ~( v C
- Z4 g* M% N7 f n8 c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 W' u9 \' P- g; d
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 ^& ]$ N0 A7 {
9 F0 {2 x) G+ S- p% P"....Yes, it is." ; R# L" {) r' }( C/ |# U! L
, L" T" |8 Z/ T6 G有啊! ; G! m3 i, R0 b5 h, M
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"When you were behind the monitor, did you notice that there were + |( c3 r( w' x
+ a+ z& q3 y7 g8 @" O @4 xtwo cables plugged into the back of it, not just one?"
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; x' B2 S! A# H你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # o' ~" ?5 ?$ ?. V
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"No."
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沒有。
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3 f& j9 E, v7 _4 z( |+ x+ V' Q1 Z"Well, there are. I need you to look back there again and find , m) |9 @2 q0 ?$ G$ z2 i% U
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theother cable." # y" M; D, q3 \. c# s. N0 }
' x9 z, z& o5 s2 G就是了，我要你再到顯示器後面去找另一條電線。 3 b6 n0 Q8 B$ O5 {4 C; w* b2 |
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"....Okay, here it is." , O) `, F3 V |6 u
' E3 j$ o. } h. B, [" t- S( e& POK，找到了。 $ t' Y5 V/ l; `% K
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"Follow it for me, and tell me if it's plugged securely into
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( _# |. w2 e' R9 X% W; Q# Ytheback of your computer."
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2 m7 k+ u& O6 _$ W; G, j$ A再替我找下去，告訴我它有沒有確實插好在電腦後面。 3 Z9 Y5 L& V5 j' ~. _) \ d
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"I can't reach." 4 Q5 q5 \! D4 e- a( ^
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我搆不到。
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"Uh huh. Well, can you see if it is?" . u9 m- p' u7 }2 b3 ~
% H) Q3 J) z8 j# P嗯，那麼，你看得到嗎？
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) a0 Z3 K: T7 l. S4 C, v"No."
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/ _' e; e) u& q看不到。 3 U/ c _# {" U- e# X5 c# D% q
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"Even if you maybe put your knee on something and lean way over?" ! S$ }6 _' f, e0 w% E& `( b3 i
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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9 r2 x: y! S/ _8 O: B) n5 }喔，不是角度不好看不到，而是太暗了。 0 U) F( y! @( `# ~/ T$ L
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"Dark?"
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太暗？ ' l m8 W3 v8 N, F5 L& J
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"Yes - the office light is off, and the only light I have is
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: K# |) [& t8 J. C4 y1 d& lcomingfrom the window."
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, |% T* _: e) K6 N: E7 w1 X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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8 N$ B8 F) O2 D _+ M& n"Well, turn on the office light then."
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6 C2 h7 ]( a, P/ j2 W6 [$ o$ K那麼把辨公室的電燈都打開啊。 4 x5 |2 i1 T( V" V. e) N& u7 i1 M
0 S" }1 @' x! E9 z0 d J# q"I can't."
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# A2 c; H) V' ^: [+ q沒辦法。 7 g; m5 `% Y$ h
) _% A2 ]0 x& l) I"No? Why not?" / A2 ^- }$ @' Z% W+ C
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沒辨法？為什麼？ , ?. ^( @9 l" _* _* n
4 N6 B8 M' `# \8 [+ I2 `"Because there's a power outage."
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- N. C4 X7 C1 e1 c$ K- [- A7 n因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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, e9 K, S$ S4 D# [" }. VDo you still have the boxes and manuals and packing stuff # q& V/ @7 i9 e2 E
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， . o6 k$ m ^5 ]+ c8 w& X
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! m/ i& T: W& o
# G1 m0 @6 q: D2 u"Well, yes, I keep them in the closet." 5 ~+ S6 ^- e0 V# J. h- ?' N
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嗯，是的，我已把它們收在櫃子裏。 & C5 ~( o7 J3 }" @
4 }) l2 U: u! @( E9 {1 v) E. Z4 u+ j- A"Good! Go get them, and unplug your system and pack it up justlike + G" k' x" } [ Y3 |
. U' W6 S4 M; nit was when you got it. Then take it back to the store youbought it from." ) q2 i4 |* W) O+ S+ Y; X9 C# w# F
- v% k; l! u! w; w" U7 {8 n很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& `6 {% Q$ _2 Q8 U p( K"Really? Is it that bad?" ) S' G, e; g) p: L' C7 i5 @2 y
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真的嗎？是它壞掉了嗎？ / X- m6 B5 r) C$ ^; \0 @/ S0 G' a+ p
- g! m* S4 I J9 T+ B/ B"Yes, I'm afraid it is."
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9 | }" E* x1 u3 ^: N/ g是的，恐怕是這樣了的。
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4 H, {) _9 N4 l8 I" B$ b& a"Well, all right then, I suppose. What do I tell them?"
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, b9 Q7 C9 t2 L2 Y: w7 r( f喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
