Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) _- V6 e# \- I0 h! L) U# w7 q
8 Q# `* `6 I6 s4 IRidge Hall 電腦公司你好!我可以為您服務嗎? ; R! V1 F9 z6 ]' _0 Z+ G z
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ) g) S1 k: Z9 ~& N
, q$ C: {$ E& W; C9 u& J# N( C"What sort of trouble?" 2 o! n1 b4 h m
8 m& m7 Y$ }: o# b5 B4 N您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." # \% d% v3 i; C0 J2 C; o
2 K' F3 R: Q2 |8 _8 |我剛剛自已在打字的時候，突然間所有的字都不見了。 4 f- _& l% b6 Z) D0 N5 d6 f6 N
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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( O, N& O; y! G/ y. ?4 M; V"Hmm. So what does your screen look like now?"
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3 ^2 r, `7 T, p! W嗯，現在你的螢幕看到什麼東西？ [$ R7 Q# S5 B8 R& C+ ?. u
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"Nothing."
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0 E5 J6 i* m; \! J* V沒有任何東西。
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"Nothing?" / S- L1 n7 S! \$ E& Q* K
3 k7 ]6 k3 {1 ]沒有任何東西？
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"It's blank; it won't accept anything when I type." , ~) c# o& L4 g1 U" M. z6 ]. G# C
+ R4 w7 x" i0 f' U) M5 J螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 4 _) j! F* Z) }+ Q6 I5 x" I
1 X" w# _4 J6 t1 {! I: }您是否還在操作WordPerfect，還是以經離開了。 / u4 @# A0 J' ?& r5 A6 n
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"How do I tell?"
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我要怎麼說明呢？
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3 ?" `+ ?! ]1 p! k/ U+ f u6 e"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ( C" L4 M% Z+ c+ B T
; ]! z$ ^8 _4 v' }5 P"What's a sea-prompt?" 0 d7 V$ e- Z9 N; h' D
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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, A% g$ N. u- I* ["There isn't any cursor; I told you, it won't accept anything Itype." 3 ?, n& N: Q5 D2 ?$ f
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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! R% P6 x# _3 H% @* a9 @顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. . w. j0 _- n: }" {. Z( H
$ D1 l; ?9 S1 e& }+ R( EDoes ithave a little light that tells you when it's on?"
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# F1 [* v P8 ^1 h% V& B* i就是那個看起像電視的螢幕，
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, [( E& e) U4 w* a, _. k有沒有一個小光點告訴你它是開著的？ , x( `/ N1 M; W8 p8 j1 J
4 F8 ?9 c/ G& o |7 G0 `" XI don't know." ' }7 h/ p8 R+ K* J7 k& R, v
5 O6 ? \. \) P7 D我不懂耶。
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8 C8 h& P/ D3 P4 {/ ~9 W5 |2 }"Well, then look on the back of the monitor and find where ) I- Z3 y4 F6 S# b: S
$ y; U N2 @* J6 G$ Sthe powercord goes into it. Can you see that?" 7 m" `+ n9 A0 r2 ]: L s
4 J- S4 N/ @/ [, C1 W: ?+ s _4 S那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , _8 x' c6 g2 i3 I& C* `# j( h0 i
0 Y8 E8 t( F) h' ]"....Yes, I think so."
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是，我想我看到了。 , M' J1 }/ j! N+ Q
3 N( F& W' Y$ i* U"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 9 |% S" ~! Q0 ?6 h
9 A4 B% ^- D. Y5 k) H% E3 A. J有啊!
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$ x, G$ X6 e; b& q$ b) F/ ["When you were behind the monitor, did you notice that there were
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# Y; s; r2 R2 ?8 J- c+ A) ?! ztwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 ~; x* k( A: j" F0 d"No." 7 m" | g. H4 \. x8 z8 g4 q
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沒有。
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V) |1 v; J6 G4 i1 e' a"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ( e1 ?+ z5 Y3 [/ x
; N" g+ X. w. Y3 l"....Okay, here it is." - g9 b2 |" K9 g9 A8 a7 u
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OK，找到了。
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7 I9 `; f5 P8 ^$ |5 `"Follow it for me, and tell me if it's plugged securely into # x& Y: {7 L. H/ {! a9 v
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theback of your computer."
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2 ^4 o& e o; o: u6 }5 n! p2 R; o再替我找下去，告訴我它有沒有確實插好在電腦後面。
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1 p+ ~) |* p& l. F"I can't reach."
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我搆不到。
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) F: ~2 I8 [) v, x"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' T+ p& Z; g! O. w4 y( ~6 l
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"No." % I$ J9 @0 t% L% }. X5 d& b+ ?' m
+ T# e+ j" I4 G7 ^& _看不到。
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4 x7 e: d9 L+ I9 t) \8 a; j" b' v"Even if you maybe put your knee on something and lean way over?"
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4 f% s% c! M- j% m- Q那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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6 K, J7 P' k# B |喔，不是角度不好看不到，而是太暗了。
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) G# H0 `, s7 [( {( B"Dark?"
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3 D+ ? o9 k3 b8 W. J; c# P太暗？
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6 j! S& i5 z* r; B* u2 F"Yes - the office light is off, and the only light I have is 3 S( N% ^" G6 N$ _# q- r' f. K
( Q, M, U/ @% m: t* s6 Gcomingfrom the window." & l A. O N" @5 z0 X- f* _# L" C
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ v# k) L7 v. w" i7 N5 z. c/ R! `"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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+ f6 j9 h5 ?) _" v8 V! ~"I can't." 3 Y% ^3 P4 g) v( |% t
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沒辦法。
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"No? Why not?" 3 S4 a! v& }) v6 m$ Y
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沒辨法？為什麼？
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5 h- k% f3 x. r"Because there's a power outage."
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因為停電啊! : L+ J/ D6 ] n( y) S/ c
: s' f7 M" |( G, L& B" i"A power...... A power outage? Aha! Okay, we've got it licked now. 3 P3 ~1 A% ?/ _8 o- E0 P
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Do you still have the boxes and manuals and packing stuff
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9 d8 [, K5 `2 \yourcomputer came in?"
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. s; \( Y7 p( L+ C# v6 d% ?停...停電？&#@!(& ，喔!OK，現在開始打包， ' t- t a# S$ Q1 |' Q
- H0 r0 b: f: D% t8 q L% L. g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / f0 o$ [% A5 X2 G! E
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"Well, yes, I keep them in the closet." ) z" n% c: B1 t! B' s; b z
+ s. w( f) Q; ]5 U, {" ^$ P嗯，是的，我已把它們收在櫃子裏。 3 t3 c5 l/ f5 ~& `
4 ?& g. R# |" V' I; C2 b( l"Good! Go get them, and unplug your system and pack it up justlike
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7 D# G9 s$ y$ l2 L+ kit was when you got it. Then take it back to the store youbought it from." 2 S: e* [( X5 Z7 S( c
6 }: z/ i$ f0 d6 x/ a很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& w4 _' F I% r) G就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; R+ [8 L* j" T5 g" u( N- n
/ b9 O& f, W# N$ B"Really? Is it that bad?" 9 i! z& `; q0 O& k. \
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真的嗎？是它壞掉了嗎？ 4 }9 ^" o5 V6 v+ w( g# Y
0 ^) w3 ?6 c5 E7 m$ v" p1 V"Yes, I'm afraid it is."
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2 [5 K) |3 N8 `是的，恐怕是這樣了的。
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% z, s. T! p3 e' U" j j z5 _8 L"Well, all right then, I suppose. What do I tell them?" - l- N }) l0 i2 A" r; j# ]$ Q
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ a% z. o& N$ F9 a6 S, O3 L5 A"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
