Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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* E3 q% x+ D4 ?"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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! D8 U* ?3 s4 \8 z5 B"What sort of trouble?" * Y6 P1 W9 D" D! K t; n
4 d% I) W2 d% e; R! N您有什麼問題呢 ?
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2 ^. F) U+ n$ P6 d"Well, I was just typing along, and all of a sudden the words wentaway." 5 }- h( Q5 O- p0 }& {
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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5 W5 f% k: j8 j+ B2 j5 m- {"They disappeared."
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/ v& {: P: R+ w它們都不見了。 . h9 C0 s& T' u6 t- ~
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"Hmm. So what does your screen look like now?"
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6 r1 Q9 ?) f6 j! A" ^1 y* d嗯，現在你的螢幕看到什麼東西？
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"Nothing." , @& _' O2 _2 j3 p5 o
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沒有任何東西。 / L. K) o& d5 D3 J" N6 Y' J3 G
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"Nothing?" : ^8 M* {/ a$ ~3 I0 y: S" @
: L9 X; e/ w x1 F) l沒有任何東西？
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) a# h5 j8 j% A$ _"It's blank; it won't accept anything when I type." # V3 ]/ X# R! A; T( x2 {
+ a2 H$ m' A! F0 r; k" W螢幕是全黑的，我打的字它都沒反應。 f7 F+ i4 l3 \$ H% @6 h% U* _
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 3 b8 B- v8 u) i7 x3 L
) {& R* L, _. }8 H" H9 E3 c5 H8 Q"How do I tell?"
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. a& f1 C5 z: I- p0 d1 J我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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# c. t3 O# l6 T5 ~/ t2 \; b+ z/ m你可以在螢幕上看到 C: 的提示符號嗎？
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+ h7 |) I0 E: j0 e* O7 M5 j"What's a sea-prompt?" . z) J7 h1 L% I4 U
3 ?3 P7 E8 U. X$ ]! Q. J8 S4 j: m什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / j% ^) b" s( R. r3 |2 ?# V0 b
. K8 J1 ?; c6 \5 t( J"Never mind. Can you move the cursor around on the screen?"
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/ q( u+ _% @$ ` p% N$ ]7 R& }0 g不管它了，你可以看到游標在螢幕上嗎？ # u# H6 m) e) O7 W
' c/ t1 z' d: W6 D$ U) R"There isn't any cursor; I told you, it won't accept anything Itype." ! D+ r( i9 w% [5 C7 y+ ~* {3 J
6 g; Z; C; y7 T: t3 M& [, m( q螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 s( c) p& B& W7 h/ E) |+ f& f
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"Does your monitor have a power indicator?"
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- c- [7 S" O# x: r/ L顯示器上的電源指示燈有沒有亮？ r2 c% t) R: c1 v9 v$ H" j
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"What's a monitor?" 8 }$ l$ X( x! o
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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9 `4 B8 K' a6 o& X$ o9 UDoes ithave a little light that tells you when it's on?" 3 o; R6 U j- [+ ?
8 M \% { L! |4 U, x: H4 x R就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 4 U/ E( _7 @* a* K8 o
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I don't know." ) p: i7 c3 @2 Q7 c2 S
' _/ x4 O m/ |# w2 [4 G: q7 ]我不懂耶。
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2 P" _5 R, W) J* }' q; P8 C"Well, then look on the back of the monitor and find where ! ^) Q$ o( U0 i3 M
- u' r6 K' v4 j9 l+ r* Hthe powercord goes into it. Can you see that?" 5 V2 P* O) o1 E; }+ D
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * h+ T+ x. t0 D* U
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"....Yes, I think so."
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- s& z+ c, S# O1 D! d是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." # W5 l6 ^! U) v2 y6 H
: f- W" t6 Z+ t有啊! - p7 S3 ^& o: |8 S
0 d% ? p* T/ c3 z& v; M8 |"When you were behind the monitor, did you notice that there were
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7 r7 m6 }5 {1 c5 A( Ytwo cables plugged into the back of it, not just one?"
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" p# W2 I8 e% ?6 v$ l( l' m6 D你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . f& F6 {/ O% H1 m
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"No." ) T: D a9 G _
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沒有。
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: \4 d' h' g* I"Well, there are. I need you to look back there again and find
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& L) J+ f! K% s% `, n% ~& Ftheother cable." + S! [9 ?; P8 L1 Q) \% F( h
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就是了，我要你再到顯示器後面去找另一條電線。 6 e! H3 i/ N. ?
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"....Okay, here it is." ' R$ E; w4 `; C
' G$ j B1 @3 M4 ^OK，找到了。
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1 [2 n+ z6 a! B"Follow it for me, and tell me if it's plugged securely into " }# Z; [. f7 F, j& E) X( @: p
3 n( n f0 u3 t, P) f4 N% ptheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 G) _: X5 I( w$ I
# u5 d# X" r3 R3 _' W( K"I can't reach." 1 p* Z' r2 ]0 A9 _
8 E/ t0 @/ S, M! g( ?- [我搆不到。 Q' ~0 j' Z" C) u/ ]) `$ v
& B% `4 K( C" H"Uh huh. Well, can you see if it is?"
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/ W" [7 y" j! G嗯，那麼，你看得到嗎？
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"No." : D; X4 s7 K9 `4 d8 A" P4 P
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看不到。
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- H0 v+ z* X$ c' G- B"Even if you maybe put your knee on something and lean way over?" . i8 S& l6 W. C5 ? Y
5 _+ R g$ ^2 j% s- y那麼拿個東西墊高，爬過去看一下？ . L0 v& B1 {$ g' o" B
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; A3 V/ T7 {! S: y6 m6 v" r1 C喔，不是角度不好看不到，而是太暗了。
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"Dark?" 6 c: n0 x6 v4 {. a# j" y5 R
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太暗？ $ ]- }) }9 X% Y' h! Y
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"Yes - the office light is off, and the only light I have is % D4 f# i7 v3 z& G- T$ m- ^
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." Z* e# M' Q8 G8 [& A. t/ i4 K
0 l/ P" U) X' i2 { T4 g! B那麼把辨公室的電燈都打開啊。 ; D* Y; [2 m/ A
2 k. Y/ W9 z8 |1 ^ ?: [3 |"I can't."
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沒辦法。
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"No? Why not?"
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& f* [6 _+ h, r2 L/ d' Q沒辨法？為什麼？ 3 F7 R1 k; g, [: @: C( C3 w
- m( _6 d3 d3 u" D! M- B"Because there's a power outage."
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5 w( G( ^. G# w+ ^" U因為停電啊! & }# h7 n' u* V9 H
' C. B8 q8 y) i( u; `) M"A power...... A power outage? Aha! Okay, we've got it licked now.
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4 k$ ~2 A, |0 M* d6 JDo you still have the boxes and manuals and packing stuff
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8 W) U, ~( }( ~) f& E, ayourcomputer came in?"
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) ~+ ]$ A& c% d0 M3 p- e5 l停...停電？&#@!(& ，喔!OK，現在開始打包，
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# H3 b8 H6 Z5 Q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - z# P$ m/ v3 n/ l7 r2 p
6 k7 B; y; P) [2 x3 Q* d"Well, yes, I keep them in the closet." + T1 D. \$ p9 B
6 u2 s5 w- G% P, }+ [9 g4 P嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ! [0 P% Y+ u/ ]2 B3 F5 c! L& t
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 l+ @) R5 }1 [! p. \1 v/ A! B7 Q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ ^/ n# x7 @& }; Z" e F
- o) \6 }! u1 \6 }"Really? Is it that bad?" 4 t4 M q. x7 t7 c' `
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真的嗎？是它壞掉了嗎？ 7 {6 p6 m& a; g) d
6 y* Z) | r4 E$ ]( j"Yes, I'm afraid it is." # |+ ?5 Q: S! l; M$ ~( Q
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 \2 V; t6 A& ? }. ]. K/ O" r, A, K0 R
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 l8 V" Q' a& V" g J4 o"Tell them you're too stupid to own a computer." $ |# y0 E+ z8 A
3 M' w0 j: n. z% c! A. ?6 \0 R5 v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
