Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? , O% _3 M5 _4 X2 p& H5 |8 O# T
0 e, j1 F+ G5 ~"Yes, well, I'm having trouble with WordPerfect."
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3 _+ p8 R% C/ t! s) a* s$ a是的，我有WordPerfect的問題。
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6 z# Y" \) S6 G2 @' J8 x6 M6 A"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." % t+ d% k9 e8 Z+ z
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ; L/ ~' o- k R7 _: T2 g! Z5 N h) {
! `. K- O1 J) J. g2 `! J4 T1 S"Went away?"都不見了。
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"They disappeared." ) m: F7 Y1 @3 e; o, j$ y8 [6 S: \
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它們都不見了。
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0 g+ d: W% Y) S [ i"Hmm. So what does your screen look like now?"
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0 ]5 b5 F. P4 ~. t# Z" w6 I7 |( M嗯，現在你的螢幕看到什麼東西？ 8 M$ Z! S4 P+ r" K* ?7 G" s) z
% @* {; u) a& i/ X- k"Nothing."
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. A7 i" A6 G. t B9 c" I8 e沒有任何東西。 ( p$ [: h/ d0 _2 b- @) g/ O. P
0 @6 F" X: t, M2 ] L"Nothing?"
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沒有任何東西？ 0 M6 n% b5 ~& X- l) O! a: y
8 q# O0 i; `- \. }"It's blank; it won't accept anything when I type." ; ~, g# @9 X! ^1 ]) d# \# I. C
$ h, S j3 t; R+ a螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ' g+ I0 K4 [3 x# ]0 j' E" w$ ?
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您是否還在操作WordPerfect，還是以經離開了。 / w- U; i& T/ m8 _& V
4 F, H% L1 O2 U"How do I tell?"
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我要怎麼說明呢？
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1 @1 ?( J7 V$ O5 @' i" I/ _- U"Can you see the C: prompt on the screen?" 7 T. d7 U# v7 P& I
& }9 i3 k( F1 o. Q你可以在螢幕上看到 C: 的提示符號嗎？
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# h4 }2 K; a3 m3 t5 Q* A"What's a sea-prompt?" * n4 g, S9 M7 k/ r
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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n, j0 v6 o; s+ j+ x不管它了，你可以看到游標在螢幕上嗎？ 1 w- p( f1 m, ^4 O! v. `
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 a" Q$ E" k8 ?- t# F
u# |& W4 @0 M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" * S5 ?5 l h3 X3 d' ?- G+ Z7 o# m
. I! Q8 x) b- `) ^8 i顯示器上的電源指示燈有沒有亮？ * v5 l/ O+ w; ~2 D
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"What's a monitor?" - v+ B0 y' D6 E/ ^) V+ c6 V$ o
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什麼是顯示器？ 0 N# u9 W5 ?1 ~3 n
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 8 c. t4 |1 s% d3 C( {
$ |4 R! K& L: B9 K: l1 n有沒有一個小光點告訴你它是開著的？
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I don't know." 8 Z [/ y7 t2 m" c
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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+ h$ R& X, _3 gthe powercord goes into it. Can you see that?" 2 N: b# ~6 H& y2 r
) S# l7 E3 n* N6 p1 w那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & D2 q/ l! z' u# ]6 A5 P' O
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"....Yes, I think so."
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是，我想我看到了。 1 f2 _# [9 g5 m6 }+ A
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 p% p0 G4 Z2 {8 V$ D9 B/ Q
0 y$ x" F7 t: y p8 X. E) ^太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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' [& w- L% y6 H' n' Q- C0 F/ h8 m有啊! + z! {7 w9 Y- w
$ e; @! |3 F9 V& w7 h6 Z0 ]"When you were behind the monitor, did you notice that there were
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$ }) i) J# W$ x" }/ X5 w: Ktwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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" S$ D- M5 a8 [/ M6 ?"Well, there are. I need you to look back there again and find
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theother cable." 1 Q) W! T I9 }' ^. O
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就是了，我要你再到顯示器後面去找另一條電線。
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$ f/ y, c) w! a6 F/ B"....Okay, here it is."
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OK，找到了。
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: o) L T; b% O+ l9 K; ^$ r"Follow it for me, and tell me if it's plugged securely into 0 Z9 Q. W1 U/ `9 ^& ^* [( a# v9 i
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theback of your computer." 6 Y: M8 A! {# j( s# t
8 L$ P, a/ v2 C( R, R: K$ ^再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." $ Y" c" ?: i8 E3 c0 L& }
- M, T; d @1 @7 X! U& R, F# i! r# q我搆不到。 ; y3 E# }, r: I+ o3 c# m
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"Uh huh. Well, can you see if it is?" ; X5 r+ \2 H8 Z7 k4 E
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嗯，那麼，你看得到嗎？ ( ?- c$ R+ A" W% I% `9 e
4 t' D+ K: ]8 z5 P l1 F: }"No." o. N `6 @; n. J! ~4 u
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看不到。 6 W0 W; V- Y5 ^4 [( L% R0 Z& |" u
6 c- J3 }' R$ C& K6 J"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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9 [* P: n p6 E"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' R: A/ c! H+ x" D4 }0 D* t2 h喔，不是角度不好看不到，而是太暗了。 0 @$ M# b& B3 ?9 I& a
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"Dark?" 3 f3 o$ c, F, K; W" w3 p+ T
, T; s$ Y; x6 p+ F4 ~7 A' P太暗？ ( a, ~0 J2 c; r" W# N
4 k7 `4 P3 _2 J; F( U* P; i"Yes - the office light is off, and the only light I have is ; m& A- Y, M# x+ O* y
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comingfrom the window." + i$ V) E4 |2 W+ v
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 b4 X- o6 \$ z4 e2 z7 g
7 @( n, ~8 R8 b) Z0 H2 ["Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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7 @ V/ I; m# a+ _7 o: h% o"I can't." % N- \& ~1 l6 [/ m; k! p
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沒辦法。
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8 H% v0 A% s" m5 u8 R"No? Why not?" ( ?' I$ _4 X' S/ E* K
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沒辨法？為什麼？ / y B: V+ t* W0 U( [ T
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"Because there's a power outage." 8 q3 }1 @2 y j. s+ X
: H$ ?. W% ~+ ~* i$ F& g- n! T因為停電啊! 4 v" [. @4 p% K* P3 m' z
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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E# a- S0 ~; y9 H* k; z2 X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / b- ~5 t2 e+ U9 D" w6 |+ A
; @$ o" W! s6 v4 I5 d0 ^* n0 j: W"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 : N4 s* D) g. Y0 e* ~* A4 B
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"Good! Go get them, and unplug your system and pack it up justlike : f, ^3 m4 g6 P* \! w, {
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it was when you got it. Then take it back to the store youbought it from."
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: z# C% s W# s) W- I; J很好!去把它們拿出來，然後把電腦搬下來包裝好，
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+ b+ a, l1 m0 A就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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! `, z2 i- L6 U; Y$ z2 b"Really? Is it that bad?" % j p3 P1 N- a) e6 r
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真的嗎？是它壞掉了嗎？
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0 Z0 I5 r, K/ b: S) H"Yes, I'm afraid it is." : ^& A% }+ d* ]8 p3 V: I* J
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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6 A2 r( M9 N$ i/ C0 c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 [ |* j6 ]1 y" ~
" i& C2 G# _" D4 ~"Tell them you're too stupid to own a computer."
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3 O: i' ?. e; I) v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
