Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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& ]3 Y& f: x; [( N2 D, T, Z; H6 o& [1 z"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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+ F+ b% h4 p- T) y2 c" P"Yes, well, I'm having trouble with WordPerfect." 3 O9 l8 T2 h* Q/ f) D$ b. W3 }
% [( y* {$ u8 z1 a6 f是的，我有WordPerfect的問題。 4 y. s3 }0 P, L1 i
) N% R# j# O v: x- `"What sort of trouble?" ) q7 A/ }# s% B; _0 U3 C' s! x
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您有什麼問題呢 ?
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+ p- v2 l, S! G: C7 Q/ U, V4 H"Well, I was just typing along, and all of a sudden the words wentaway." - j" `+ a# X/ C$ _" F# j9 h
# h9 l9 }( G8 ^/ H$ f我剛剛自已在打字的時候，突然間所有的字都不見了。 5 J/ x& U0 e& [
- C( y+ H* F* {) \5 c' L. ]( V5 T"Went away?"都不見了。 ! }; z2 b- Z# G+ e* ~. W
5 d% [3 h: v. @0 C"They disappeared." ! ], h- Y! i% A4 ]8 a. e5 e
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它們都不見了。 1 a- @6 V ]; t& O6 E; V
2 P! a) ~1 @8 p3 M"Hmm. So what does your screen look like now?" & T1 a- C4 ]/ u
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." : k- }$ j! B4 @. Y$ z9 s% S
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沒有任何東西。 1 z9 m7 B5 a2 w- p5 I0 }) j4 D
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"Nothing?" b& r& O: t. g! A& A4 R e
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沒有任何東西？
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+ u, Q5 e: v% ~ [: Z"It's blank; it won't accept anything when I type." 4 ?1 v2 ^! e6 S$ W K1 q6 q
5 u8 q$ [* g( W* K9 Y0 a螢幕是全黑的，我打的字它都沒反應。 3 w, m3 _8 c7 M3 I8 p' s
- |* p7 C& k/ v+ [# c"Are you still in WordPerfect, or did you get out?" ! u. F$ _; u: C- B
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您是否還在操作WordPerfect，還是以經離開了。 7 @* r7 E4 u. R: L' b6 B! x
6 ~+ Y7 y. D( s# H. W1 x9 F"How do I tell?"
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% B6 ^$ T$ R, a我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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8 X8 ?; D! w3 T你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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8 m- {% e9 w U什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" . l5 I! M; S6 V R, |' ]! r% h
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不管它了，你可以看到游標在螢幕上嗎？ & J& O/ x7 S0 n" y" u
" t& Y8 J) r2 t) I, a"There isn't any cursor; I told you, it won't accept anything Itype."
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$ f/ o) P3 z8 }! Q# F) V" ?螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 _2 o1 w/ m( j
) ]. d+ n/ c$ `+ {6 P* H) c& p8 {/ Q"Does your monitor have a power indicator?" ) z( w) ~0 u: I( c
r& b- n8 W# H+ {0 }顯示器上的電源指示燈有沒有亮？
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5 Y1 ]( U7 g/ M5 E+ C: F"What's a monitor?"
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什麼是顯示器？
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/ X9 o' m& I5 \2 d5 n"It's the thing with the screen on it that looks like a TV.
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2 P1 ?) L; l7 @0 u3 l# LDoes ithave a little light that tells you when it's on?"
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6 c* o* v. R( Z: j" o; r7 ?就是那個看起像電視的螢幕， , ?8 f1 ^" s; u. f1 G
& X j+ _$ [/ C7 ]2 C" k# ~有沒有一個小光點告訴你它是開著的？
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+ ^; a c1 y9 ?2 F& n, _I don't know."
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& p! V6 d7 b. \% G) d我不懂耶。
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1 k9 G: N6 I1 I9 o- Y, J' P- W) H"Well, then look on the back of the monitor and find where
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$ J. k9 I9 X6 i' bthe powercord goes into it. Can you see that?"
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V5 O0 K/ z% A; c4 S/ a8 V那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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7 k# C" q% ^3 k! F6 z; y"....Yes, I think so." 5 e/ [- u; U) r1 x6 j& B
$ ^2 a; _( I/ y3 }/ W- T5 f是，我想我看到了。 / i1 ?% f: C- I3 X+ f' W7 n* K$ q
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 @9 c$ {% B1 L1 w6 m, E
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 I* L' J5 i/ G/ R3 {* v% y M ?
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"....Yes, it is."
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6 s7 c. P8 D$ I: h: i: i2 ?有啊! / b' D- k4 |; X% b! ]
! L) T3 I1 T& m9 O"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" , L% H3 {$ R$ d) o/ [( v; g
/ A8 g5 f: l4 w" W6 q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." + p4 X$ p$ ]# \$ U5 b0 O; }, g
' Y4 P0 @- T& H* K沒有。
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"Well, there are. I need you to look back there again and find
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+ g4 N! V6 z. D" t" Ktheother cable."
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' \5 B: D) ^2 Q* @$ _就是了，我要你再到顯示器後面去找另一條電線。 ' x7 a* R$ P: L) J9 T
/ M, F/ w* I% b/ \% M"....Okay, here it is." 7 N( j9 G9 y5 Q# Y' I
& E5 B0 ?; p" \OK，找到了。 3 l1 n% ]# C) _) r7 G
& B% z; o& N1 N$ V9 P"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." " \& d! w6 B P( q
$ P& Z1 E3 ~/ f0 J+ `再替我找下去，告訴我它有沒有確實插好在電腦後面。 . ~! `( b" ~8 F' a/ W
6 a( ^! |6 l- U& Q, l7 Q, k"I can't reach."
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6 c- y% W, L6 ^# i% j: @5 m我搆不到。
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0 h; M) M( B' z3 N; R8 T& @4 K"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ! C8 E) h) d( ], T" \" ^
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"No."
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' j$ _6 R" ?7 B* `看不到。 - O: t% i0 X8 i# r" P2 @9 b
1 T" Z! O# B" @" N, b% b"Even if you maybe put your knee on something and lean way over?" , n" r3 O7 s" Q) m
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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) d3 D7 Z, A0 B* n' r {/ O喔，不是角度不好看不到，而是太暗了。 4 r* Y( h" g0 N% j
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"Dark?"
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: q0 {( J# `9 w! A太暗？
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! s- G$ h3 H. C2 W; ~"Yes - the office light is off, and the only light I have is / D/ B% Q0 G* L1 ^% w
- |; ?! }9 Y, _$ I6 } y' {, ~comingfrom the window." & } }5 {; T9 S. m& g
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 n3 a3 y; K8 Q" `"Well, turn on the office light then." - t0 u. N( D4 n+ O4 s
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那麼把辨公室的電燈都打開啊。 " y% c5 L; N2 H+ i
5 e: U' A0 B& K' A5 [7 D"I can't."
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$ n' G+ C# \6 o+ o$ o沒辦法。
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"No? Why not?"
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' d1 K: _' l5 R; g$ u- z3 ^沒辨法？為什麼？
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: k8 w$ R' ~5 i Q"Because there's a power outage."
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9 {. i6 }- s3 J; r( z& R% j因為停電啊! ; g. ]" ~# F* x% Y9 K* e& _
1 K5 a( f+ E) n) k4 P2 L8 v6 y3 t"A power...... A power outage? Aha! Okay, we've got it licked now. ) i! Y* ~) g; O
- n+ Y9 S/ U6 Q2 L! ?" V8 D' yDo you still have the boxes and manuals and packing stuff
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3 S: k1 k5 e# L3 T. ayourcomputer came in?" 0 y, ?: V$ F% g: U: i
1 T+ W3 Q0 l+ S停...停電？&#@!(& ，喔!OK，現在開始打包，
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6 S" k2 r3 T( }# M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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& L, _9 z2 v$ ]# f"Well, yes, I keep them in the closet."
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. l( P% Q! v4 y2 o+ P! E$ ^嗯，是的，我已把它們收在櫃子裏。 6 ~1 H7 m" `, q' g+ |
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"Good! Go get them, and unplug your system and pack it up justlike ' D' Y3 j2 L( A7 f7 f; W; Q
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it was when you got it. Then take it back to the store youbought it from." # x. W/ A0 q& b, S% p4 ~' w
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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' @0 Z0 v; w: w& ]- `0 a就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 \0 Z; [! L5 ]# c" t( n
5 N4 ]0 J- g7 Z0 X. j& f5 |7 T"Really? Is it that bad?"
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2 F5 `, ~3 q: ?! I% \* `2 A. D9 e8 z真的嗎？是它壞掉了嗎？ # ~" C' R$ v7 t
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"Yes, I'm afraid it is." ; F0 @# J. S1 {! O! |
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是的，恐怕是這樣了的。 $ g$ ~* U/ b/ S. v7 O# J
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 `$ L5 ]- `9 W; M4 ?6 ~; L
$ @/ ~: m4 ^8 i" |/ |7 Y; |"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
