Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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( K! S+ ^9 u* U"Yes, well, I'm having trouble with WordPerfect." D: d& ~+ v1 ~. e e
$ f+ @% V* Q9 ]. W7 D是的，我有WordPerfect的問題。 - G" e2 V4 x; D2 S+ S5 w
2 [! D2 F. K( A9 p9 K! ~+ b6 s, v"What sort of trouble?" / x" v9 M+ _, T8 S2 T% R7 W6 N
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您有什麼問題呢 ? ' z3 k9 l9 w9 Z1 j% K
- f% R. o$ c" b$ i. y. s. n4 P"Well, I was just typing along, and all of a sudden the words wentaway." ' Y3 Z2 L Q" O7 M4 \+ A- }
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! d8 @/ A2 ?+ M3 W4 E# O1 Y& v
m( V/ I S; U' N"Went away?"都不見了。 $ v) V/ D4 r7 l: q9 V4 X
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"They disappeared." ) |5 R$ c R7 w0 E
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它們都不見了。
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7 s0 t# c4 }' k3 }"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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: `; M! s: Z9 g, _# D) P! \"Nothing." - j, A: }& c# F! C
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沒有任何東西。
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"Nothing?" $ k7 R+ L. a- V+ X) d
* S3 y9 w5 `/ k3 a沒有任何東西？
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"It's blank; it won't accept anything when I type." # E' ]8 ]; g! k8 n. p2 A9 L
) p/ Y$ `! ^. t* y3 ?/ k. l" ]螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 + N1 E' U. h0 ]8 F# |1 P9 L
1 D* k, u( y# B"How do I tell?" 7 f U: L0 Q1 \7 u. Q( b
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我要怎麼說明呢？
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4 b+ P) e( Y' X"Can you see the C: prompt on the screen?" / {1 ^3 k7 S& k1 Q4 O+ v
4 B, G7 B) I: S+ L; a3 t( G你可以在螢幕上看到 C: 的提示符號嗎？ 2 C1 H# C% r- y0 K7 g c
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"What's a sea-prompt?" ' Y+ c% C6 M. E# z5 B
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" . e U: b! ~5 R. w* s
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 ^. j% z# H; X( @ y
) o' Z E8 b- W% ]" _6 f螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ V" U& _9 i$ q6 k. e/ }
6 `% k/ Z3 O I6 J- w"Does your monitor have a power indicator?"
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4 X7 ` V- x: X& D2 M4 b% e. _顯示器上的電源指示燈有沒有亮？ ( c5 M/ Z! F8 B+ L/ r4 t2 ]9 m* }
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"What's a monitor?" . e, V7 r+ \1 v4 l* }% `
& t# { [* q- T, q. o2 p什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. * t( }' T2 U! R, \
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Does ithave a little light that tells you when it's on?"
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& t& I. J, B. I+ J7 t就是那個看起像電視的螢幕， 2 [. {* P' a, q0 F$ z" i6 |7 x
) }# V( c: u% e( @9 @& K# ?有沒有一個小光點告訴你它是開著的？
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I don't know." 8 b7 x A4 B) ?: A/ f1 }5 @1 }- p
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我不懂耶。
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4 c8 P& U' g3 O"Well, then look on the back of the monitor and find where . S' X8 P3 F) k1 _
. L2 l$ s1 A! w' s7 Tthe powercord goes into it. Can you see that?" % s! f n% ?% b
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ A( N3 e$ d; ]/ {* z
- { q' m: d8 l8 h4 L8 D"....Yes, I think so."
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0 i& v3 c3 k0 A; t3 {8 B是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! 6 ` j+ K8 [( p/ {8 g
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 0 r/ h# t7 T6 ?1 U0 W) b
6 Q+ N, O/ H! d/ ]7 V% T你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # ~2 }! e4 ]( B
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"No." . K/ @) T; j+ n8 g6 T# @ W1 y+ T
) r5 R) x: _7 v! [+ ]+ L$ y8 n沒有。 3 N0 _1 d& ~% }2 A% g2 X
5 G/ x( [ ~: I9 z- F! A"Well, there are. I need you to look back there again and find $ m; H8 W9 s9 s( L& {
! R! I }% Z/ {# X! D. R% Ttheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 / D% G4 G w6 ? q9 v
4 t; P. a2 J( S( R% U"....Okay, here it is." 3 b$ @8 k% q; [9 r3 h* w
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OK，找到了。 ) k. p% I W: e$ a/ @8 u
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"Follow it for me, and tell me if it's plugged securely into $ D& w8 M# b& x3 y% c6 H
+ ]/ I0 z4 n+ L8 Stheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # ^# {6 T C0 `7 v% R4 {
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"I can't reach." F) z. H0 D$ r
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我搆不到。 ; U' Y9 @! H4 @# U2 X
% W" i4 \ |; _2 l* p& q, W"Uh huh. Well, can you see if it is?" . H, B( h L- k2 K
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嗯，那麼，你看得到嗎？
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"No." 7 b F( n( u- U* M0 [* @! ]4 V
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看不到。 & X' J1 i8 H0 [+ P! @$ j5 T
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"Even if you maybe put your knee on something and lean way over?" . ^, R( F+ v. J. }& @) L6 w7 D* b
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那麼拿個東西墊高，爬過去看一下？ 3 M6 k- A+ [) |' D3 e5 M* u
$ I: D, ^6 P) _. D# c/ A+ l"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ R. a# z6 V4 J$ ~喔，不是角度不好看不到，而是太暗了。
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"Dark?" 2 v, G) p! J' L# O. @
0 d1 O C1 {7 ~太暗？ , h5 m0 E( n; e: c1 M% Z4 D3 }
5 \. n: B, E7 N S) \"Yes - the office light is off, and the only light I have is
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comingfrom the window." 4 U4 j8 U2 o) p" l
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 J7 t$ G# e7 T/ }$ U/ }* W6 |( E) D% ~
6 d2 o! e* b- L"Well, turn on the office light then." ; k8 X r* B- }( x3 N: \
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那麼把辨公室的電燈都打開啊。
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"I can't." 6 Q+ f) @3 n5 n
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沒辦法。
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"No? Why not?"
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* { I. j7 V2 a' \2 z: w; r沒辨法？為什麼？ : H% Y6 j+ g9 K+ {
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"Because there's a power outage." 6 P f+ ?6 Q3 s& T' L) Y
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因為停電啊! ! g5 b L, t; w! \, [2 s+ G5 a: ^9 I
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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P- v+ C6 y A5 VDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" # j) R l+ E8 V/ e2 y- _3 K( k
+ R$ Z! h9 p2 l, _2 z( h停...停電？&#@!(& ，喔!OK，現在開始打包， 2 x1 n) P3 Y, B6 y; q
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ # A$ h0 T4 o- \( Y/ U! u0 X
: P6 {4 J% W& |3 r a$ Z* v7 e"Well, yes, I keep them in the closet." % _7 s! O2 f, i
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嗯，是的，我已把它們收在櫃子裏。 ! _& u. J5 L& ~- A" `& L) {
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / B$ c2 @2 z6 ~* R
+ o. v, |/ b+ E, ~2 K7 r+ ]很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 K/ {" B S) j: ^1 d& d
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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& G- z `% U* h* b真的嗎？是它壞掉了嗎？ 0 i* _) u& E& I: y- b- X) {
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"Yes, I'm afraid it is." 3 a9 U( {8 {, J2 E2 z+ }$ h
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是的，恐怕是這樣了的。 X% F) G0 `, U' r
0 G: A+ ^, x; r$ S9 x"Well, all right then, I suppose. What do I tell them?" 9 X. |8 u) w% G% M8 b
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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' L: Z. ~6 M. F! M" F! t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
