Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 4 R- B& S$ p- ^- [$ C
% ?# F$ O1 l0 g" ?' e* Y" |/ A- gRidge Hall 電腦公司你好!我可以為您服務嗎? 7 C3 U2 [, E0 l0 J- X+ r/ t
m0 }9 D e' B" d"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" " q6 h5 t- T' W/ R3 h
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您有什麼問題呢 ? . e; p2 \3 |. Z" B7 r& y, ~
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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8 ~2 R o+ n: e1 f. k% F"They disappeared." . p3 n3 X* J2 h- V! Z; w; ^
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它們都不見了。
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"Hmm. So what does your screen look like now?" 8 a& r) t2 H6 d$ m
3 L2 v) i$ p6 \嗯，現在你的螢幕看到什麼東西？ 4 N" E' A' m9 Z
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"Nothing."
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沒有任何東西。
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"Nothing?" ) _# f5 k6 g1 u2 j
6 }, T% V! l4 R6 _! c# y沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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* M# p+ p5 D$ t. _- k. R"Are you still in WordPerfect, or did you get out?" ' X2 W' t2 k( r% Q9 e
% F8 P; G# g( `# b/ }5 G# ?您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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/ D# j* j$ A; [& T我要怎麼說明呢？
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% P$ w d, b% d4 P7 Z"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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3 T) p( Z0 E3 r- `什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - X$ b4 Z3 S# O" }. `1 Z
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"Never mind. Can you move the cursor around on the screen?"
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9 w0 i6 S, b" w! B不管它了，你可以看到游標在螢幕上嗎？ - Z5 p8 R" X) i+ R6 V" Q
/ I8 i! T+ M; U3 @3 A( w& N- E% }"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 Q ], ~! N) Q. y4 \8 J0 c9 U& W
+ G+ R7 L$ ~& g"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" % X3 a/ j/ u' F* V
: A6 r: F/ I! F4 ^' x7 O( f什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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+ p; @; ^& v$ H4 F* L3 y' HDoes ithave a little light that tells you when it's on?"
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$ ?9 b& M0 c* U, z; ?6 P" k5 B3 _就是那個看起像電視的螢幕， : z k, h' P' B2 ]: v* I
% |6 g) |# Y, ?6 [有沒有一個小光點告訴你它是開著的？
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. a/ M# \2 X# m& WI don't know."
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我不懂耶。 . a& q/ q8 l h& M
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ; |; d7 Q( i+ j( o* k! A
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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- {3 q0 j& I; |6 o9 |"....Yes, I think so." # c. e- m: F# y
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 y# j( C7 S1 s& K2 W$ W: f, a5 G
% [# n" K* L% j, f2 q) O太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 v* u1 V3 j& o3 r* E0 L% C
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ; p* A+ U( p% o1 R: j. ?6 @' r' @
' q7 L2 j& G6 i. T9 B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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: Q- K9 {( z7 h8 x7 p: X- F"No." , Z2 |) o- Q$ P- ~0 y& i
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沒有。 . q3 |- v. [5 |
& w% X* @1 n3 b; h. j4 \"Well, there are. I need you to look back there again and find 8 H6 i' z8 U3 @$ U0 H. k2 O
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theother cable."
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0 G; W1 d, A* V2 O* {" \7 `就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 6 N" Y9 q x: k$ [
1 F( H; R4 } J8 l9 z# OOK，找到了。 1 U6 ]" W, ~ H% W5 w* a. z
3 p& F9 {' \4 q' u- @# L2 d"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." . r' ~- [1 {) d$ ^
O4 R5 T) K. l+ n5 q再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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`6 O- J, W; G U"Uh huh. Well, can you see if it is?" : X+ N+ l% n3 |. {
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嗯，那麼，你看得到嗎？
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0 H, T; U$ D2 q4 R* k6 d1 D8 b F"No."
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看不到。
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% j: ]" p3 m/ D" H" y! x" N- ~"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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( X. n$ H) U0 @7 f7 e* a' G"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 |$ x, s1 W; E+ a2 m" c
& x5 t P6 ]4 j/ j, @/ ?/ N喔，不是角度不好看不到，而是太暗了。
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"Dark?" ; \: {# w7 ?# @, ]
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) l H, t; u6 b1 h# I4 U4 }, A"Yes - the office light is off, and the only light I have is * k0 p7 b6 ]/ @ [! @* j5 ?- {
3 J# y$ X$ U' o" ycomingfrom the window." 5 g z+ W9 D H' X" Z. y7 L! ]
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 y; ^2 S" w- B$ r
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"Well, turn on the office light then."
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2 T- ^; V" n& F9 r那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 / H6 ?/ _! A% |; o" r
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"No? Why not?" & d$ p; B X$ e- t# {
9 E( e& }) X0 _( i; Q; a- B沒辨法？為什麼？
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"Because there's a power outage." 1 q+ `3 Z* A" `: ^( U0 n9 L7 @
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因為停電啊! " L8 {# {( l' J8 X. y! l6 d
* |1 }; X' L! z3 H/ g: q7 e4 x% w4 p"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 W' p5 T+ M# J% |/ D" }" l( gDo you still have the boxes and manuals and packing stuff 2 @+ K8 T9 [# ~! J. c
/ | N% Y, Y5 E9 K9 ~0 Qyourcomputer came in?" , P; g- h! g. f! I7 Z
! K8 i0 J* S) W/ f, P) `停...停電？&#@!(& ，喔!OK，現在開始打包， 8 A1 Y7 [4 l! C4 K
) N) Q) s6 i7 T5 a+ m9 i( U9 k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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: d+ {$ o$ F4 b R+ B"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 8 t+ l/ N; e! G
7 d3 C4 o; s: j5 j"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." / O G/ g3 P! p/ ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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' j! ^7 K4 P6 ]: ?$ G就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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9 I3 h! T* V" B% T, E$ y是的，恐怕是這樣了的。 5 T% L) Q; I) H, f" t& ?% `
$ H$ G! L) w, N" z ]1 R"Well, all right then, I suppose. What do I tell them?" $ e% a5 |3 c. \' Q; U% t% ]5 p4 l
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - X* G) _# z4 M7 S v a5 U {* s
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"Tell them you're too stupid to own a computer."
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) f1 c3 |0 B; W) x" q2 w( W" l# W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
