Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" & z! K$ w; c8 Q6 L' o( d
% _$ d) B+ H" H1 e6 c7 l7 iRidge Hall 電腦公司你好!我可以為您服務嗎?
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% K7 ?; {( P e2 g# p"Yes, well, I'm having trouble with WordPerfect." 4 `! b9 A" i2 X' y, T& f( _ W. C
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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) d8 T: O2 O% \# O6 D您有什麼問題呢 ? ( O1 p/ s: g0 ]" ?6 c! Y
1 N+ K$ ]' i: j3 L0 v"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 * y5 |1 u* ]& g7 w
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"Went away?"都不見了。 - p) C2 @. y8 c* w
, ]: L/ B" ~: Z n. W"They disappeared." + J$ s: Q6 [/ h. _
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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S- e- h% r" D6 I嗯，現在你的螢幕看到什麼東西？ - S& b# d; P( X4 @
" {, ~( c# D8 z5 \; d4 r"Nothing." . M. z- w6 h8 F* g
R6 s2 E9 v/ R0 K沒有任何東西。 " a) V a' I v
" R; x9 l( N4 s& W: l* ^/ f3 _; c"Nothing?"
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4 ]' z6 f+ P: I7 [# h2 a$ r沒有任何東西？
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"It's blank; it won't accept anything when I type." : @. ?, G/ ~0 \' K
. D+ o7 h: a c9 \+ o螢幕是全黑的，我打的字它都沒反應。
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8 n- G/ j3 j9 Z"Are you still in WordPerfect, or did you get out?"
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* G. k, [7 D+ s/ @+ a您是否還在操作WordPerfect，還是以經離開了。 $ D% }; T9 J) [" [4 \1 u6 p
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"How do I tell?"
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: m3 [% g; ^" \9 f我要怎麼說明呢？ * `; e* \3 R7 W7 E6 S9 P
7 j2 Z% r7 D% l& p* w4 h% I$ p' X+ i"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - i' R* e8 J( s! Z% u7 V. G6 S
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' N+ M) l. W9 }"Never mind. Can you move the cursor around on the screen?" ( h8 m( e, n7 E3 v$ ?' J
1 C; _8 H5 n+ P+ V( v0 `4 c! ^不管它了，你可以看到游標在螢幕上嗎？
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3 M# X' W2 ~, T. M"There isn't any cursor; I told you, it won't accept anything Itype."
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+ x4 ]: c; h3 n2 Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 U" u9 m7 M; k& B/ ^0 B' v1 |% P
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ) m2 i5 Q! E4 d. {
* g6 L' Y8 k' Q0 [% J0 F"What's a monitor?"
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什麼是顯示器？
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& F% d& f" { g, f% J. t"It's the thing with the screen on it that looks like a TV.
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8 E( H+ U. B" o+ l% [( f6 QDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ) q% @! H- x$ w9 l; P) g
$ R9 j# h. A# ] j4 r" r5 L; q有沒有一個小光點告訴你它是開著的？ 7 f* q7 V, r0 m
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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, d$ e4 d# K9 j3 s/ cthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 e7 Y; g# s- E4 Z1 c# V
# Z+ r: P1 B3 U# a3 e2 {; H"....Yes, I think so." 3 ~$ }4 M. y9 C1 {0 a; `: l
7 E9 k) [+ k1 f( w是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 W* d/ K5 n/ B' n% T. @5 g/ N! v太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." : D5 \! @1 I. i7 X& r$ G- Y2 x
0 B3 j# U3 b/ p( U+ V有啊!
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"When you were behind the monitor, did you notice that there were
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% u# O( K' U. r# u+ J( c- m8 V; ^two cables plugged into the back of it, not just one?" ( s4 u: q. _: J
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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( l8 | s6 _0 O0 ~' ` l$ |"No."
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沒有。
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- u7 X" A' J* H"Well, there are. I need you to look back there again and find
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theother cable."
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+ y9 O Y7 h/ C; V就是了，我要你再到顯示器後面去找另一條電線。 ) H* n, S- C+ ^7 z
* ]5 b" I3 ?" {/ a' c, j$ t" m) A"....Okay, here it is." 0 Y( }! P" ~* ?0 Y9 P
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OK，找到了。 O: \3 I+ a% o" x0 J
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"Follow it for me, and tell me if it's plugged securely into
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3 j1 p2 _* M! n& l. U4 b4 ~theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." # `, ? J, q- \& ?
# X" N- L7 P% w8 c: K我搆不到。
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"Uh huh. Well, can you see if it is?" , c& @0 l( u1 a. I" Y
' {8 P! H k) d# a: j嗯，那麼，你看得到嗎？ : a) x0 K/ g$ T" Q6 y
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"No." $ B9 ^ v- w% n# W
- _% L4 P' U2 e% t+ ^' ~看不到。 + Q- x. V6 l2 p: t5 u+ S
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"Even if you maybe put your knee on something and lean way over?"
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1 J9 L" `2 K$ p1 d' y3 z2 F那麼拿個東西墊高，爬過去看一下？ . M, {, z4 c* W* ^. J
& b1 g8 I; X9 ?/ u b! v# l"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ ?9 u1 j4 J! i& f, v0 h喔，不是角度不好看不到，而是太暗了。 $ j+ [% i) {% H
- s0 ]9 B3 O7 H, u0 q"Dark?" + d5 Q1 Q3 e( p8 G) c+ q
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太暗？
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"Yes - the office light is off, and the only light I have is 1 N5 x5 o5 {) Y3 Q& K
1 ~! o9 C& M k; {8 F7 Scomingfrom the window." 6 m" P6 \1 ~9 F- a# r
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 8 @; E, W3 ^ ?, P, v% }
3 i9 y% R5 R9 B2 w( O' e! N那麼把辨公室的電燈都打開啊。 8 g d& ~& @& K* `9 k
2 ]+ K5 `! L/ o- }"I can't."
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5 k; o8 n' P3 j7 M3 I+ T沒辦法。 2 Z/ \; T" t! z: b& b' i
) o4 G" W$ R% i8 R3 ]; {9 L"No? Why not?"
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沒辨法？為什麼？ " t$ r' |, o# d9 I7 D
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"Because there's a power outage."
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p9 G0 [1 W( a$ Y& i0 p因為停電啊! + I# \9 K2 r! |: s
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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5 u, y7 Q% ?6 H停...停電？&#@!(& ，喔!OK，現在開始打包， 0 [, ?: o. N. v
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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" {1 v3 j h% }" @嗯，是的，我已把它們收在櫃子裏。
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- ~' a3 P! W/ u# a4 G5 N"Good! Go get them, and unplug your system and pack it up justlike 6 s. m% u& f7 P. t" O+ [
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- _1 O6 a. q4 j就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 + _1 k I5 M% z! o& d; x% J+ `! D
$ R* a" [4 |9 c. ?8 O. W0 {"Really? Is it that bad?"
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+ C9 L( s( E; X; `真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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4 E) J' C7 p4 O3 N是的，恐怕是這樣了的。 4 O& x' {4 c G9 w
0 |- C6 P( I9 M1 c+ _8 K"Well, all right then, I suppose. What do I tell them?" / U7 h1 {/ ?% W# q1 m2 L# D
9 r" P Y7 [1 A! b喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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- G* l; a# t5 w5 X- ~& h4 _$ w"Tell them you're too stupid to own a computer."
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. E. G/ |1 [/ U- o' J5 |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
