Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 D7 k* [0 b+ t6 O3 j- `1 L"Ridge Hall computer assistant; may I help you?" 2 K/ |, _. W. f2 z& A
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Ridge Hall 電腦公司你好!我可以為您服務嗎? % Z: A4 s5 ~3 `8 e) V+ N; O
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 / p" i1 X; @4 {" {3 A' X( K7 l# \
! |% j8 N; W* ?: r; P! C5 D"What sort of trouble?"
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您有什麼問題呢 ? 4 K, F5 G( A: q& U% k! E
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"Well, I was just typing along, and all of a sudden the words wentaway."
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J9 A/ h& S, W t1 g我剛剛自已在打字的時候，突然間所有的字都不見了。 + m; v+ R( F# E( [ p
3 r! Z Z. s* M5 t. |"Went away?"都不見了。
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- l/ x# @9 m; K1 m' E9 n"They disappeared."
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它們都不見了。 P" n3 ~( J* Q- V$ Q2 Z
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"Hmm. So what does your screen look like now?" % ?4 `5 b# d+ L- Y0 K7 L9 V
) c( Z9 _% x* z$ G$ l嗯，現在你的螢幕看到什麼東西？ ' h' b- F3 \$ f% u! E. @9 w& v" w$ ^8 p
; t( j0 s) ]8 |5 \5 G"Nothing." $ K" E9 I! ? |' m8 C2 w
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." + r/ u. Q) k, h8 l$ |2 k
7 o# a% h/ M I1 P螢幕是全黑的，我打的字它都沒反應。 : n% N( a' S3 b
9 L' Y2 s7 ]$ A' T"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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' o+ f; e! x; e我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ' h/ s+ h/ [5 @! ^ O; c/ n" l
+ z( a6 Q( N3 m8 k你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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6 a' |& z1 r5 Q, R7 h什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " ~/ X i9 F( E* C3 e: P. ^
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 N* \/ Q, D7 B
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ n1 x3 j9 h. M; z- g
z8 k' m+ W; o9 G"Does your monitor have a power indicator?"
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5 F. H0 z* p# z* t! G$ j/ n顯示器上的電源指示燈有沒有亮？ 0 T" j! N+ [1 C; ]
; u3 }& K/ F' C$ p"What's a monitor?" 7 ?5 a, f0 U! K7 g
: k, R; n, b; |! Q% v* \6 i什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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$ t$ |& e# K5 M4 u! U8 `; KDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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7 t1 T, w( t4 ]# I5 e9 h% b/ T有沒有一個小光點告訴你它是開著的？
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I don't know."
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7 q5 F: q# z" n' t我不懂耶。
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: k) p0 z1 j3 [" R. f"Well, then look on the back of the monitor and find where * C6 g+ `9 T' M
# X1 n d6 i* K( D8 gthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 z8 Q; ]3 s5 l' y0 U9 Z
$ Z/ |" d1 b8 N# {- a' q"....Yes, I think so."
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是，我想我看到了。
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0 R6 J. v; A2 m' K* x' r"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were . d9 ]7 ^6 n0 _' X9 X0 y8 o+ B
" k3 L) L( T+ }0 e# F( ptwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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# }0 D9 R" C1 E% R, H. i/ s沒有。
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; ?5 b G6 e& G9 a"Well, there are. I need you to look back there again and find
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theother cable."
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H$ e2 B9 P6 w# s就是了，我要你再到顯示器後面去找另一條電線。 / A0 n3 x0 Q! s, q7 g. }8 j2 l
& T( r9 M! ?4 n" A"....Okay, here it is." 2 D/ r0 Y, v3 m' D) Q
0 e) u* F4 _! j& MOK，找到了。 _5 Q* C, h3 P# F- v
1 d o6 [4 q: o"Follow it for me, and tell me if it's plugged securely into
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# X [: A: E3 C: u% [theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 - D9 r- s/ }$ G4 T+ J6 p" W! N+ Z
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" : A8 p3 N( c7 [. s4 n
: C2 U4 b+ C& b$ ^: a, N' V嗯，那麼，你看得到嗎？
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8 m& h' \ e; p' _4 b& A. C2 k"No." 6 G5 `# D: W& e7 [- e
, {( U- M: Z1 I! N看不到。 h3 P: O5 q: I7 t: e( x
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"Even if you maybe put your knee on something and lean way over?" - @" c: ?5 c6 ]) ?
8 c! V! s5 v3 \4 Z! ` u0 e那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) m; j% G5 T, G% |
0 c1 E8 K; |" h5 f7 s( \喔，不是角度不好看不到，而是太暗了。
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3 ^6 q/ q# o( h$ r5 i"Dark?" 1 h1 b: T% h) r9 V+ C4 l
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太暗？ 3 d# y( y0 N* H7 l f$ P( O
+ I% |& J6 a7 g"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 i* @3 Z( V" P& T% M1 P& }
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 5 ^0 T/ O3 e B1 J' J
* g* T7 x0 h( W( q( K' h"I can't." # C ^+ Q: k. X/ S4 C- z7 Y/ v
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沒辦法。 ( i5 {3 m" R7 w4 {
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"No? Why not?" + u2 ]7 {/ y& ~ C) t" {8 G
; W8 v6 Q5 {- K4 t% [2 ]" T沒辨法？為什麼？ 9 x; m0 G- k% ?/ i1 u
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"Because there's a power outage." - O" u: h ]/ I H( \. W/ ^
$ A. p9 I2 k4 \6 S6 l因為停電啊!
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1 O9 I3 p+ h/ Y w8 x" o"A power...... A power outage? Aha! Okay, we've got it licked now. 7 R! c P& c" {, n. o# s; G
& w- y' E0 L- `& hDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" & Q) G+ Z, g6 y+ j
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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" t' m7 |2 ~" @; [( o" C電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / Z0 p& o* P, j" p7 D
V' @' s. k2 Y( Q" x' Q"Well, yes, I keep them in the closet." $ r9 ?$ u/ Y$ F* N' d
3 c' ?7 a/ x, {( g4 R/ U" ~嗯，是的，我已把它們收在櫃子裏。 + E2 K$ ^5 D6 W' R/ U
9 Y: _7 [% z* C" m; Z, S+ ]"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." $ T3 Y. F+ b* z( N3 E
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& P0 A: y; U. T- W& [8 W/ E"Really? Is it that bad?"
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; u1 u: p9 `; T5 d) A! Z# d5 _真的嗎？是它壞掉了嗎？ # q) O8 t* P# C# b% l
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"Yes, I'm afraid it is." & a9 S5 E, B& \" c" I* W
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 @6 k) K! S) z+ Q( P
! M/ F2 X$ c* I( |( `喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 p2 H, [& B0 Y- K9 w/ m! Z"Tell them you're too stupid to own a computer." ! ^+ _6 U) O" I. k& [& }1 N
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
