Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 {" l$ N/ {- D1 i1 U' h/ v6 I"Ridge Hall computer assistant; may I help you?" $ X' X5 G, h4 K/ q* j
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Ridge Hall 電腦公司你好!我可以為您服務嗎? * z# {$ A- o# \- |$ L
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"Yes, well, I'm having trouble with WordPerfect." 6 q8 q3 {# R U
' n8 S; N4 x5 Q6 w( v是的，我有WordPerfect的問題。
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: g+ `( |/ t5 |. m/ V"What sort of trouble?"
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- o5 z2 ~1 Z6 Y$ c. P/ u' ?$ ?您有什麼問題呢 ?
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0 [! \' H( ^; m7 A9 s"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! _$ s( K$ y0 i' k4 C6 E X
% n+ `, v7 d3 y5 y& e3 `"Went away?"都不見了。
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"They disappeared." ! H) }& K6 l0 H6 i' U- T, N: {
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它們都不見了。
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4 M2 q8 |, _4 x8 R"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 3 `5 e( O- D4 L7 U
7 `: V2 L8 H3 ~! [9 [% T"Nothing."
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q9 A5 x' j9 b [! m: ?9 Q6 b沒有任何東西。 4 m# P5 D: G+ s% A5 z
1 l: ?8 m, r/ E9 O"Nothing?"
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沒有任何東西？
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5 I2 a" R! K1 `2 Z"It's blank; it won't accept anything when I type." ! l9 g5 \5 s, m
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螢幕是全黑的，我打的字它都沒反應。
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/ O* g2 G3 {" D" j# X- L9 a"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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8 L1 a: p# o. Y( A& F; R. G我要怎麼說明呢？ ' X1 R4 ^' Q! w4 C Y
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - T! `5 h( k! y, V
2 _) ^, T2 P, |% U" }1 w& v"What's a sea-prompt?" * p/ E) O( ?" e3 S" d& M6 e
6 g6 O) l0 ]4 \7 @0 D什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" ' ^/ U/ _3 @; \6 T& l% y n
# d& o X2 Z( C1 Q, }不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 f4 _1 k! r3 F H- W# K2 l, H) Z8 ?
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) [$ C% a; T f" I2 M! f" F4 l, U9 t
3 E; m& b& S- r"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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Q- N0 b3 Q5 Z/ _: z"What's a monitor?"
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什麼是顯示器？ 6 N+ m2 a4 ^+ J6 u
3 z7 S+ H: z0 y4 `# {" }# Z"It's the thing with the screen on it that looks like a TV. 1 m# ]" `& l) m2 K
}& Y4 c W+ d( W- K1 \Does ithave a little light that tells you when it's on?" , R& T* s0 S7 w' I/ W
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就是那個看起像電視的螢幕，
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# {" U! m* n. U) _ L/ a2 @有沒有一個小光點告訴你它是開著的？ ' D1 I' s6 X2 X- |) I: d
8 t$ e8 t$ E: R. \' b; F7 c2 jI don't know."
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1 T, F, L+ Y' w) l6 a4 i, e我不懂耶。 ! K9 a/ |3 x! ?$ N
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"Well, then look on the back of the monitor and find where 7 z- G3 K5 u+ o8 I% G
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the powercord goes into it. Can you see that?"
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" x9 @0 @, N* q那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! @: R; l) o% P5 c8 W# n
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"....Yes, I think so." 4 i) v4 ^2 y& p* T5 b6 z5 ?: a
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是，我想我看到了。 ' h( b9 W/ G& I+ e5 k4 k
0 Q; `6 m- L/ f) }. @8 x"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 9 R3 n! @# R3 a' E; [& r
1 g0 ^9 r0 W9 A- ^& R2 t1 m/ V% f有啊!
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"When you were behind the monitor, did you notice that there were + A6 u5 P: D! M) c E
0 _/ A8 Q4 v# atwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # o3 c! A# {9 z+ p% Y+ a% a j
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"No."
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沒有。 2 {) ^5 Q* R, C: M9 `' e
% ~7 Z: _. m ^8 M& h, M" p"Well, there are. I need you to look back there again and find a' D0 d& _2 g8 X( {3 s+ Z
6 v% M: g3 [/ k; D# o+ ktheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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; l4 ?- S3 H1 G: ]) Y& O"....Okay, here it is." ! y( c; ?9 A3 v$ C' h) @" o7 I F
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OK，找到了。 5 J; l; o1 [& ~ }
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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) t0 r+ [7 p2 ?! _% H6 a再替我找下去，告訴我它有沒有確實插好在電腦後面。 / l }0 M" U$ {7 `
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"I can't reach."
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我搆不到。
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: H3 p Z5 ~8 Z L"Uh huh. Well, can you see if it is?" % l ]" }4 C; A4 E
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嗯，那麼，你看得到嗎？ , g$ j. `6 l& \, k8 U- t
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"No." 4 O2 a& K" p+ Z1 m
# l8 Y+ K6 m" z1 d% G" M: I# O看不到。 6 }( G2 r4 u/ H
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"Even if you maybe put your knee on something and lean way over?" 5 j4 H) g5 t% |# y' a
# E+ y" g2 `+ x( a w那麼拿個東西墊高，爬過去看一下？
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q# Q8 L# l; N) j. a A7 I( z7 W4 g" x"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- r A8 q2 G- O) |喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 6 J+ i* H5 S. E0 @ H. f
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." / B' U4 D$ Z a$ \; n
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : `( U1 O- k l0 s+ {7 ~4 i: S3 p% M
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"Well, turn on the office light then."
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0 j% C Z4 V" X0 \$ l+ Z那麼把辨公室的電燈都打開啊。 1 U1 Q% Z3 b* {
* Z" H! j8 N2 Q% s"I can't." + C4 e& v6 s y. n
# h# j% S3 y; k' E! i/ M7 H4 u沒辦法。
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"No? Why not?" + m! ^: _4 i1 m, `6 b
0 b% x, C1 _7 @沒辨法？為什麼？
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"Because there's a power outage." $ |* J7 _& D8 g6 e1 C
5 h3 K) B5 g1 r( W) O5 k因為停電啊!
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; \7 S6 j. K$ D7 M! A& K"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ( l) {2 c& B8 F6 H; o# g
- f5 X# o% q/ \: d3 W; f電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." / [: ]( U5 L1 M! t
% Z; V5 X, U" q3 l9 [( q嗯，是的，我已把它們收在櫃子裏。 5 F6 x/ X. K! D g4 d$ o3 E( l
( y2 W# ?9 `! g6 P* ^"Good! Go get them, and unplug your system and pack it up justlike
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, E! A7 a- d6 s, u' ^it was when you got it. Then take it back to the store youbought it from." o2 i# k" Z5 y- m. V! I
) h/ r4 L& [4 @& A) y' N* X很好!去把它們拿出來，然後把電腦搬下來包裝好， , p$ X" w! Z8 Q' l7 ?1 X
& r1 O0 ?' u2 y2 P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / { N% \. [2 o* |$ v1 Q, l& S
# x- C1 [4 ?( e2 ]9 E" C) _"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 8 ?3 B4 j, y. b% Q5 `5 ]! E
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"Yes, I'm afraid it is."
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$ w! X8 I' t8 g% X- e是的，恐怕是這樣了的。 * w2 g2 V4 g7 ?' I
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , ^9 G E( }( v. `$ `# A- }
) j Y. @+ k% N8 b; E4 j"Tell them you're too stupid to own a computer." . g5 ?) _2 J* x9 ^- k
8 Q, o$ S, }$ [3 G" c0 i# G6 T就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
