Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 }2 P6 N) C4 Y, A9 {! f"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." - n- Y2 \" [& j3 d1 w- w* f
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是的，我有WordPerfect的問題。 0 }- h% }5 o2 z6 E: V( C8 l
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"What sort of trouble?" 4 C, A9 n/ Y. C
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 [) T- n5 _- }1 J6 l+ i) I2 o r
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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0 B% v; m. y6 _& I8 m! H* _. z* `"Went away?"都不見了。
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4 U+ Z* v0 \7 T ["They disappeared." 6 K1 `2 ?' O/ K6 M. z8 e0 h
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它們都不見了。 # M1 G' H( l1 h; q
" M q( o- T) c; }5 |3 W"Hmm. So what does your screen look like now?" * q9 V% A! c& Q2 R3 N# n- L: P
1 H5 S3 N6 m) H3 ]6 [2 H7 U嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 * t8 s/ P) {: | c$ k# f
' K) _ N, S, }6 a"Nothing?"
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沒有任何東西？
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8 l. z2 Z! @0 v2 U C5 J p! h8 a9 Q"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ( K$ P' Z8 a5 ~( q; i# D
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"How do I tell?"
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1 H4 E/ S& P: {1 N$ ?7 L5 y我要怎麼說明呢？
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% }9 E! Z5 P% A0 g0 k% H"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ # T" }5 n, ~2 Y' d0 k! u
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"What's a sea-prompt?" % k; m; ~, q9 Z
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 F) R6 R* a, O' i: _0 S3 H"Never mind. Can you move the cursor around on the screen?" / F/ G9 F; [% y
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不管它了，你可以看到游標在螢幕上嗎？ : j! ]' D* Q- L+ \2 o
6 @, H! L. }+ C4 ~"There isn't any cursor; I told you, it won't accept anything Itype." " C, T9 I1 Y" ^% D( u
% m5 W* g1 ^( ?: B; X+ c螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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( V! F4 k* t* k"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ p5 a+ x' \1 e# `
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"It's the thing with the screen on it that looks like a TV. % s( L' M8 ]3 m0 C0 M) |/ H
6 q7 @. i6 I4 u0 `Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， x& [1 b7 _4 q+ p; {
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有沒有一個小光點告訴你它是開著的？ ; I/ Q' `5 U* h
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; p1 Q6 ~4 Y4 g
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"....Yes, I think so."
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是，我想我看到了。 # i( r0 r6 r7 k, x7 f9 m
7 v. J0 i6 u- D; u2 e. |"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ t3 y( R x. I; X6 K9 y; J7 G9 i
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"....Yes, it is."
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有啊! : @) G6 @1 w, F4 H W
6 _/ g* D) h; ^9 l) Z4 p0 _1 i"When you were behind the monitor, did you notice that there were 3 |# q# b5 F: C. Z0 c
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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* t4 _, J6 b, A& a, h1 [ j"No."
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沒有。 4 n, {% ^) | I; {. O! C
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"Well, there are. I need you to look back there again and find ( g4 V/ M1 h* s: s b( l: l
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theother cable." ^3 w) G+ s2 K- b8 z
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就是了，我要你再到顯示器後面去找另一條電線。 ; ]: k9 p. a4 G5 H, G3 X# [
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"....Okay, here it is." & M* _! G) P. S- A$ g
* G1 I. r; X* e1 t* POK，找到了。 ! A2 _8 r4 ?5 z# |9 O" h5 q
Q& s" k1 z" N% Z"Follow it for me, and tell me if it's plugged securely into
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! Z/ a2 F- p* k% i1 U4 Q. ]theback of your computer." ( k0 C7 t [2 E# `, ^+ `
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 8 i7 U1 b5 x: W
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"I can't reach." $ P, R, V R. ?
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我搆不到。 ! @0 P7 x8 \5 t0 b$ z2 {: t
$ ?5 z! m. Z5 Q! B"Uh huh. Well, can you see if it is?" $ G& @& D4 r5 Y1 V! |) j2 [3 Q( Y
4 f" b- N1 u! D. E }) v! z# j嗯，那麼，你看得到嗎？
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# f* f [ S1 m# M: P"No." / @8 A. {: s) Q& \
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1 t0 [5 q! S' p"Even if you maybe put your knee on something and lean way over?" ( ~3 M" R$ A9 e( ], F
5 b- S3 T2 m) B9 o" N! o! I E那麼拿個東西墊高，爬過去看一下？ ) q! A* n$ I9 t2 c
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( q6 l! g' c6 \* ?7 I喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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! L) W# ~! [" v; p5 r3 r- w太暗？ 3 ~/ z9 y: D2 o8 M: a( h
4 p6 o4 `" q0 H* J& D"Yes - the office light is off, and the only light I have is + K2 Q5 T7 Y7 u' j8 S7 [
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comingfrom the window." 8 X: M3 |! F* n+ K& N
, P3 }- ]5 \8 F/ ` m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " p' z( l: l% O7 G2 J/ w2 n1 {
. I& B5 |- C) r"Well, turn on the office light then."
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3 \5 c( v" h% I* s$ K, w7 o) }那麼把辨公室的電燈都打開啊。
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7 y6 {1 L* V( |1 A* T j"I can't." 4 Q0 m' ~& l8 X& M c% E
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沒辦法。
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; q, q% v# ]6 |- n4 s4 }"No? Why not?" 4 M0 y$ g% X5 @" J8 a- h
1 u! A# ^7 `2 V沒辨法？為什麼？
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* V4 n8 t, V8 R4 G8 _3 l; e/ b"Because there's a power outage." 6 t* E6 t+ c4 M+ z
9 M& }0 l% u9 x! @$ b( N! w因為停電啊! ( a0 f/ b7 P" n9 d* C, ]+ [
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 h3 d/ e8 ?7 B x
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Do you still have the boxes and manuals and packing stuff ; `! n0 N* ~) u. J
/ H \$ Z. d1 b; R' d1 S" Pyourcomputer came in?"
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- }% i) |: X) J5 g停...停電？&#@!(& ，喔!OK，現在開始打包， 3 Q8 h- }9 s3 {3 |% d" C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * p: `4 }) t7 Z3 {, l2 i' O* \. e
H( B2 Y, B' \* T, P0 z"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 + x; L; W; h6 g6 {4 Z: r, x
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"Good! Go get them, and unplug your system and pack it up justlike 5 b- P2 U' r* s2 F: @
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it was when you got it. Then take it back to the store youbought it from."
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8 I' F- I2 ~2 _ d5 M6 C4 T很好!去把它們拿出來，然後把電腦搬下來包裝好， " A8 D% s$ A' y# J( c1 \3 Z/ H
& } g2 f( {( J( B) m3 J( ^就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 9 O9 m, T" G7 K' @# A
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真的嗎？是它壞掉了嗎？ ) @) n- |( K7 M$ S9 x
- g6 u& s+ J% v- v"Yes, I'm afraid it is." 8 d/ U4 W0 \ I
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是的，恐怕是這樣了的。 : b& R W3 ~3 z# W
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"Well, all right then, I suppose. What do I tell them?"
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2 N W5 U: Q1 k) m喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 c4 z+ Y- p" k ?7 M* n m+ w# ~
9 x; ]; N7 v# K) `7 _, \"Tell them you're too stupid to own a computer." ( h. e' ?' S( t
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
