Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) o9 k! \, S# J& t. N5 F% o4 Z
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : P/ s9 z0 r" m$ [: ^* D( @
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"Yes, well, I'm having trouble with WordPerfect." ! t9 m8 P( h2 P
+ l! u% V8 s& M, t G4 J, p5 f是的，我有WordPerfect的問題。 9 c- V& t: s4 I ~0 }
, w* L8 t: U' U1 ~: d- G6 U, V0 F"What sort of trouble?"
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您有什麼問題呢 ? ! u8 B9 c, g" u
* a, E0 W0 Q/ g1 k, Y6 I' H"Well, I was just typing along, and all of a sudden the words wentaway."
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! ?5 Q. M* _% W) l我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 5 l( p. I! C/ M2 q
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"They disappeared."
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5 }+ q7 z+ N/ a它們都不見了。 ! z, }( r. D3 ? I) p$ l E. J
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ; m, i: c2 H; Y' k
9 y" ]! m3 ]& Y* R$ J) X i"Nothing." & J# u, Y( L% Q
) c+ x4 c3 J4 i- f沒有任何東西。 $ C9 v) }4 B7 B- Q# `1 c
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"Nothing?" / F) `1 p @0 n, a$ u, B# }! c
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沒有任何東西？
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1 K: b" }# j. V" ~"It's blank; it won't accept anything when I type."
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! Z7 Y" G- `( O% v3 h4 `7 }螢幕是全黑的，我打的字它都沒反應。 , x4 y1 D, B3 h! K# S
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"Are you still in WordPerfect, or did you get out?" 1 e( S( C+ M0 a
) d. R2 @/ Z% w您是否還在操作WordPerfect，還是以經離開了。 + Z; W9 z8 ^9 b
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"How do I tell?"
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我要怎麼說明呢？
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5 @/ k3 y6 }0 d9 m+ @0 H"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & g C" _# ~; S% J9 \) l; s
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"Never mind. Can you move the cursor around on the screen?" 5 l+ m/ ?) G! |3 X. h' A
6 w$ i8 K( F+ h+ u& }( |- S9 D不管它了，你可以看到游標在螢幕上嗎？ 6 S7 D2 v; S* w5 [1 }2 S
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"There isn't any cursor; I told you, it won't accept anything Itype." ( ?, }; r& T# h0 y$ y. I
3 G+ V E9 n, _" M; Y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) T! i/ \3 Z# O" v
$ R5 o& |8 Z3 i6 J7 U( v"Does your monitor have a power indicator?" ) J2 n- Q$ X) {$ J2 W
1 L. z/ R5 f" D/ F8 g: `8 @! F顯示器上的電源指示燈有沒有亮？ - B% S. l7 y( I9 q& F9 [- p
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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6 F3 Q$ _$ ^" U' w) e6 x1 H9 lDoes ithave a little light that tells you when it's on?"
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" J/ W- n. f3 P; e$ m5 Z# ~7 E7 }就是那個看起像電視的螢幕， & X' t# Z& |9 F+ o' a
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有沒有一個小光點告訴你它是開著的？ 7 O. v8 O. z$ x* R
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I don't know."
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# @, l5 x Y) g$ c我不懂耶。
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" v7 ^' r' n) J/ H, Q6 ^8 V"Well, then look on the back of the monitor and find where * ^) E1 J+ l& S% f% z
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; c( W' j( i$ s+ c7 L* b
% S" l3 M3 F2 U. U. p7 }& u/ @"....Yes, I think so."
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8 n0 Q) ^; f( y% S是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( L" ^6 g1 q' {8 {. x
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 9 n+ y w: L% k3 [1 @; X" y* B' S
9 E( ?1 l% ~8 P: y+ O/ @) s; y有啊!
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' I+ E& d: I! c; m9 B"When you were behind the monitor, did you notice that there were P3 u+ q+ x2 R( s$ G, ~6 d
4 h! T% z% |4 d/ y* G: M# v0 [two cables plugged into the back of it, not just one?"
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$ I- r4 }' e) N, r4 o( N你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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0 u+ F* I) c1 a; e& b6 s"No."
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" V P& d' s {+ [) o沒有。 1 {/ g7 @7 H& N+ D. @
7 u8 q5 O5 u: }3 C+ Y"Well, there are. I need you to look back there again and find ! A7 i Y) ~/ c' G
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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! H2 E0 r% N% \! S9 Z M8 y+ s$ H"Follow it for me, and tell me if it's plugged securely into
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7 p7 I. t( N7 A7 J# T' v. W% btheback of your computer." ) }2 P& }* ]" P; U
1 e* {4 P f# j0 k3 S再替我找下去，告訴我它有沒有確實插好在電腦後面。
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Y3 y& p8 C" t* `: |$ k"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" ! y4 {% F9 L+ _+ q/ i
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嗯，那麼，你看得到嗎？
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& |: h; t# {4 u4 }"No." / x' _" O7 u% l) o
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ % B( T- y3 g# z* w! C& {
6 T2 ~4 r2 G+ Y3 j7 e' ["Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 8 c+ D# B$ l) X, i: e }2 S4 `
" A: d' Y( |& m" `; }8 l+ I"Dark?" C3 `4 C7 p* `, `
2 d" t. f+ t/ h1 k. \1 |太暗？ / k3 i; R$ s/ B; {5 X. u
' r/ i9 t. ]) t, u9 A"Yes - the office light is off, and the only light I have is ) K7 y0 A- s6 m3 o. k
2 t7 t+ x D4 Z( E8 [, Jcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 t+ F6 R7 I, V( Z
/ C- D9 J ~. X* D"Well, turn on the office light then." & M/ Z6 u% M' G' \' z
. p2 O# u) S: \6 q& y7 O, w/ Q那麼把辨公室的電燈都打開啊。
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"I can't."
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/ f1 ]' g! O2 r% a沒辦法。 $ G; x4 T1 V. I$ Q) v0 U
) l7 d) R/ g4 _; T+ k0 ^"No? Why not?"
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. `; P. Y- w3 ]; V" ]: O沒辨法？為什麼？
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7 P# h% l/ q0 r5 i: Z% F; J"Because there's a power outage." 3 Z, Z6 O$ ~6 T8 Q) O; ]+ l. N2 L) W
3 h; ?! f5 g7 |; O7 ?0 q% n$ k因為停電啊! 5 V0 W9 l4 @6 j
_# Q& f1 C+ w) @4 [7 {/ T"A power...... A power outage? Aha! Okay, we've got it licked now. 1 z% r: y* H1 J' o
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Do you still have the boxes and manuals and packing stuff & z5 B- {- W8 _" k8 _3 H
6 l9 ~) h W' h7 S3 M9 v$ b) oyourcomputer came in?"
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$ M' m3 W& ]+ M( ^停...停電？&#@!(& ，喔!OK，現在開始打包， G$ K, E. Y: @- s6 j4 C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 b5 g; i) V$ P2 {1 ?+ z5 @! _"Well, yes, I keep them in the closet."
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" y& ~# ?2 v1 ` w嗯，是的，我已把它們收在櫃子裏。
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+ \1 I2 W7 @& t7 p' l d# {( e"Good! Go get them, and unplug your system and pack it up justlike : V) k4 N# c/ a1 A1 `
) P, Z2 R' S$ t* C4 A! Pit was when you got it. Then take it back to the store youbought it from."
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0 z |3 E }- T/ n/ v很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 P0 f( I7 g5 i, W, Y: c. M4 T' R
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ; {4 @4 N* N) T' G
" A/ g. x5 l+ S7 L/ Z1 C! I真的嗎？是它壞掉了嗎？
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7 x- A4 L% H: Y+ B"Yes, I'm afraid it is."
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1 J8 y5 P9 j, k6 R# x; I是的，恐怕是這樣了的。 : R7 [: o2 @ J- H
* n3 P( i* e8 S5 D"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 5 @0 L( R( d% f! a. v+ t# X, ^2 I) {5 c
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
