Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ }$ k& n" Q6 [+ k8 t0 J
1 o @3 _& J ?# Y/ ]$ _/ I"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ) j6 W! H- @3 C; P; [
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ; J; Y, ~. Y/ u! t
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"Went away?"都不見了。
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"They disappeared." 3 z/ N3 v) \8 j- R, t
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它們都不見了。
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"Hmm. So what does your screen look like now?" , r& ?0 p% Y" ~
) z5 h( b5 C8 C/ l嗯，現在你的螢幕看到什麼東西？ 0 z; {/ i7 p }# V/ i2 k# k5 x& M
0 A# T1 D- `& C; U& ~"Nothing."
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沒有任何東西。 ( r! X. Y2 L1 C2 L! {
! ~, e1 D8 m* S, `" v3 t5 E"Nothing?"
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' Z }; a& h9 G3 j4 U沒有任何東西？
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"It's blank; it won't accept anything when I type." 8 D2 n3 X+ S/ l% t
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螢幕是全黑的，我打的字它都沒反應。 $ {# p' R5 k* j" h) I, J t
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"Are you still in WordPerfect, or did you get out?" 3 y2 ^7 I8 a6 n$ {+ o y; z# M5 X) Q
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您是否還在操作WordPerfect，還是以經離開了。 2 ^( j7 b+ C% M1 P$ x3 ?
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"How do I tell?" & j6 ?9 ?, F, _9 }! H2 Y$ P, X, [# u
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我要怎麼說明呢？
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0 M; Y" P8 l' Y) ?2 F, `: I"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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( B8 d3 @' m. c" T什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 H! G+ z$ R; e7 T" t3 Z! g
" \/ k4 T& K1 _# m"Never mind. Can you move the cursor around on the screen?"
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4 n! s2 f5 ~/ a不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : G; i3 X- M& y6 ]6 e
8 i& }+ i' W/ t; f9 g' |"Does your monitor have a power indicator?"
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3 f$ ~1 d3 y, l顯示器上的電源指示燈有沒有亮？ ) T' ^, p2 z3 I' R
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"What's a monitor?"
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什麼是顯示器？ 4 J1 J& B5 d. C; X0 F9 u
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"It's the thing with the screen on it that looks like a TV. # s$ _& L8 N& X) s+ T7 g
' f$ H1 h: \! Y+ g' G7 W! D* PDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， & p4 \% n3 r% ]/ G7 `$ b8 ?
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有沒有一個小光點告訴你它是開著的？
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) l6 L3 V2 _( k Q0 D" u, a- ]I don't know." , U) K+ G$ q, c$ }7 P* f: N
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我不懂耶。 * j) B* L% u0 R+ t/ W9 i0 Q
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" / F% T3 @7 L0 h E; o2 }4 D! p
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 F. D5 f' d5 C8 {
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"....Yes, I think so." q& _$ K& q; F) h6 O
" B3 T5 q0 B) q是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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$ X6 P! ^; P! K# N. O太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 |2 u" S9 l' \"....Yes, it is."
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有啊! 9 U x4 U* J6 x& a2 h- A2 k$ c
- @ F) S0 e" [8 M* O9 q"When you were behind the monitor, did you notice that there were
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$ K P: k5 g% w5 T9 M- W$ Btwo cables plugged into the back of it, not just one?" 9 W$ Z1 ] O! C" x! q! k
- [/ O- i( P( N, q" v你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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) ]/ f Q# @2 O& c"No." ! A4 w/ Z9 t2 W4 a
& n2 }% L7 E/ B& @' O5 B沒有。
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. V+ p5 {# ~6 x2 v"Well, there are. I need you to look back there again and find ( Y4 O" j1 ~3 u) P! l& \9 Q" I
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theother cable."
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+ E5 b& M" m6 e$ p, i就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 5 m; V% V# o% ~7 r5 y
" F$ t2 |* g% {) C& l }( @$ G"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' `! Z; K/ Z- V' n* k
! _4 F5 u5 u1 I! l"No." 0 ^' L0 F1 h4 D( Q, v. O
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看不到。
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$ S2 E8 x( A% ~; R"Even if you maybe put your knee on something and lean way over?"
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* C- W' p. |' l, {) o' R那麼拿個東西墊高，爬過去看一下？ 5 p9 G5 I5 ]& y0 c& z; R( L
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 4 U/ B: ^ t0 j# `1 m: _" f" @
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"Dark?"
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太暗？ & F$ M$ |+ d" _- i& D
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"Yes - the office light is off, and the only light I have is % h D! z. u8 S
! b% Q! a4 ~1 ?+ R- lcomingfrom the window." ! C7 S5 M! M: z* q2 i* }. R
/ m6 K- y3 e6 R; T是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." # V5 P7 n2 Z1 G# r# f& _, f, k
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那麼把辨公室的電燈都打開啊。
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; {! b' d* L" m- o# f+ Q3 ?"I can't." ! X7 @6 ^/ ?7 W- x6 B5 w
1 u& y+ _% G% c2 I8 K沒辦法。 ' D% _, C3 z- _
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"No? Why not?"
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沒辨法？為什麼？
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8 o& T' i/ U1 \3 d% {"Because there's a power outage."
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( E8 O+ r, ]9 A0 ]. I! h' s因為停電啊! 8 h* ?1 s6 L9 C3 z; R+ f
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 4 W5 G# ~7 j, w" t% r2 n9 k4 `: {! c
+ \8 ?- H# |- K9 @9 L+ ^yourcomputer came in?" 0 L. W0 T8 ]$ u8 ?- F. J- v
! j) Z1 o \# w5 d1 C停...停電？&#@!(& ，喔!OK，現在開始打包，
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7 H4 d$ v3 ^/ K6 o" d1 S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; E6 @$ s- D6 _9 A) K
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 : r, E- n2 A" c/ P/ X2 x% |) a
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"Good! Go get them, and unplug your system and pack it up justlike 8 d" e1 m( Y0 z- b/ o9 c/ b
# r4 R) C! S3 ]$ l9 w( wit was when you got it. Then take it back to the store youbought it from."
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: d' Q" O+ I* A1 h- O( P很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& R6 v" K7 P; m5 l' c"Really? Is it that bad?" : Z* Q7 u! z8 R- `" N
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真的嗎？是它壞掉了嗎？ 4 p6 p5 {- S' m4 y3 f) r, ~4 F
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"Yes, I'm afraid it is." # R/ B% u) ~6 W. ]) [ ?
7 _ x" j5 r6 ~8 A1 P是的，恐怕是這樣了的。 1 [( R* N' k& N9 y4 i
, C$ e0 ~5 A- H# L" B) b* j"Well, all right then, I suppose. What do I tell them?" / X1 B/ V$ j3 e' Z# M* w
2 Q1 m: C. K b, l1 _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 8 @" q! c4 c# E9 H8 C
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
