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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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"Ridge Hall computer assistant; may I help you?" % S; g5 ]) A0 D  Q- H% U
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? & ]& d, Y! W( ~. a6 j4 g

8 W5 f, d( [4 j$ s$ j+ y) w; j"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?" ) R# S/ N- b7 w0 U% Q

$ A0 y$ U9 B) U±z¦³¤°»ò°ÝÃD©O ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 3 e1 {0 c, n  U  F

3 @. X+ y* t. G§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C 4 h; W& ~( v% w0 l% |
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"Went away?"³£¤£¨£¤F¡C
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"They disappeared." ; e2 `: K0 K8 Q) a6 E: U
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¥¦­Ì³£¤£¨£¤F¡C ! [% U6 A3 x! N- t) P& m

; J4 |" Q6 ]5 @7 M. }/ U"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H 1 ]$ p, i) ?4 Z$ U

8 O+ K  P  t* x% ^% y' }"Nothing." 7 P2 R' h4 T( P9 z: C/ k/ ~9 b2 t
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¨S¦³¥ô¦óªF¦è¡C
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* F$ p8 T( Z3 r* Z8 y: N"Nothing?" 3 L0 ~  ?6 `0 _% }9 k2 ^& x
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¨S¦³¥ô¦óªF¦è¡H
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+ U  J8 v& U7 [' a* `"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C ( p/ |% V8 e$ y& t# \3 B$ J

" _- [- `. k4 R) E  V"Are you still in WordPerfect, or did you get out?" : l! P& G( C; y7 q
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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"How do I tell?"
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8 E3 Y/ P" j5 k: a0 e8 u§Ú­n«ç»ò»¡©ú©O¡H 9 p$ L% \5 ]/ j+ h

' T$ u3 A! _  n7 M% I  F; S"Can you see the C: prompt on the screen?" & `1 k2 i5 N+ c. A

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) i+ k9 ^+ w9 s"What's a sea-prompt?" 3 L7 f8 p) ]8 F/ O* G

  H" V, c: d$ F. O3 s¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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+ g& w9 w( _- _* F" r8 U"Never mind. Can you move the cursor around on the screen?"
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 G- ]4 P* B; R/ j
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 9 r( B# @8 L6 O2 q6 F0 \

, `# J/ Y$ n) d6 Q"Does your monitor have a power indicator?"
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" {$ n, d6 z; E/ h4 H/ y% fÅã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H . _  [" F( H* s3 c

+ }: e0 t8 G/ [3 h) @"What's a monitor?"
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' e" @5 \8 Y9 d7 @"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ! c+ z( w3 |9 {- h

, f" f# Z9 w/ H; `: @, |! n´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A
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- l, F. v: J! h2 I" o6 C¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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# n& f5 Z, g1 R: o' P$ rI don't know." # [2 m% ?" @( C/ I  i

4 v) p9 I% J- V§Ú¤£À´­C¡C
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"Well, then look on the back of the monitor and find where 0 _7 {3 K  @3 v3 t* G- X
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the powercord goes into it. Can you see that?" , ~4 u& t# D7 x8 U* P6 w& z' i

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0 U7 [; ~* h+ U# U& X: ~"....Yes, I think so." ' o6 }- N5 w$ D+ u( j
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¬O¡A§Ú·Q§Ú¬Ý¨ì¤F¡C 8 H) [5 D, `& w$ q- `1 e
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " M. J& ~* G8 _1 q1 o

6 y# X1 j- c! C, ~4 F* }- D¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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"....Yes, it is."
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4 D; R' W* @, s+ i' Y& O2 S0 C: S"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" # a. {- D6 J% j5 u% \  }

2 b9 `, ]8 B, i. `- L0 I: Q§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H 1 [4 q1 B9 X! l

1 U! }1 U& I* l( q"No." : B+ A& \5 \3 ]+ J5 l( t8 ^
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¨S¦³¡C
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' J  O7 E6 f2 _$ R* t* V4 q"Well, there are. I need you to look back there again and find
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( r2 r* ?  p$ x  utheother cable." " {+ R. k4 v# F- `8 T( n# B
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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+ G1 w0 ~% O# P4 a4 I# w"....Okay, here it is." " K! c8 g# ~8 d) R( h3 n

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"Follow it for me, and tell me if it's plugged securely into ' g  R& A' S- |+ ]- F; G

1 _9 e7 ?, p' P( o6 _! ytheback of your computer." 7 @. f+ X* Y; }# f

8 o3 M' ]  A- r% L8 Q) E2 L4 P¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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"I can't reach." / v$ f$ I$ ?( b4 ]' \; _
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9 l5 w1 J# J- \  C' t9 C"Uh huh. Well, can you see if it is?" ; F6 e) N4 n9 l
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"No."
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"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 K" s1 q: o9 M- B5 O  f5 o
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C & s3 z; Y- J3 Q  E3 k" Y
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"Dark?"
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"Yes - the office light is off, and the only light I have is
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* {* w" O$ {# \comingfrom the window." : C9 [0 \4 f0 A8 p1 l' l
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C
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"Well, turn on the office light then."   c6 n3 @- S# G% C2 m
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¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 6 r. D7 Q7 `8 k

, k7 i0 Z# w. W"I can't."   W; Q) `2 P- T0 D

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"No? Why not?" * \% u; D2 O9 H- V% x

, j- |8 E' p0 }8 T1 Q¨S¿ëªk¡H¬°¤°»ò¡H
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"Because there's a power outage."
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¦]¬°°±¹q°Ú!
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! K* T% n* k* X" \"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff   m1 B7 ^, U0 L( I! P5 ^; P1 R

2 y: Q6 E. |; A+ F7 L1 nyourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A 0 _' }6 d6 u: l' f" ]

7 y- U; X: h0 b8 y4 j, o" F¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H 1 _0 \( ?# v( m  r% W
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"Well, yes, I keep them in the closet."
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"Good! Go get them, and unplug your system and pack it up justlike
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, X; h% `& v- z6 |it was when you got it. Then take it back to the store youbought it from." " }0 w& k' V( G+ r& O  _

9 O% ~+ r4 h0 a3 x" _«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C ! O: Q- X* o! m7 |+ n4 ?8 o# [
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"Really? Is it that bad?" 3 N5 f6 h  j8 G. n8 \1 g7 z8 ]
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H
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8 c' I3 ~3 o3 E1 M4 i7 r: Z. o"Yes, I'm afraid it is." % B3 F' s( C. P7 B  E$ Y6 n. o2 j  F

/ n  h. c- @( V¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C
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0 a  e2 L! D2 s1 n6 [" [, k"Well, all right then, I suppose. What do I tell them?" , C5 \( p* j, A

( s7 T" d3 [: S4 a- N³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H : t8 m! Z1 l8 o5 {
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"Tell them you're too stupid to own a computer." 0 q7 y3 d$ T5 N5 W

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