Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" " }* A# `1 C P8 `: k% X% K
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Ridge Hall 電腦公司你好!我可以為您服務嗎? + v& \; c/ S7 Y0 h; }
" i: E) R; c9 y"Yes, well, I'm having trouble with WordPerfect." * m1 I3 _* q" G+ M' k' Y
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是的，我有WordPerfect的問題。
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# ]& W9 S0 d/ B4 U& d4 o"What sort of trouble?" ' I1 v2 X- z1 U
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您有什麼問題呢 ? ( J* R0 z8 ]& A, `; J
" f8 W! \" R& ^) e. K4 B"Well, I was just typing along, and all of a sudden the words wentaway." - O* G" X8 o" V2 L+ \2 p
' i' H8 O6 c3 l我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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7 ~5 ^) @; P( z3 B$ m"They disappeared."
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6 K; P- {3 y$ i# H4 J它們都不見了。
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$ f [$ Q" p: {% v"Hmm. So what does your screen look like now?" 1 \2 f4 z: z" T N
, V( }# t6 r6 _( h3 G: ]嗯，現在你的螢幕看到什麼東西？ 9 A4 Y$ E w4 b) _5 E
7 H U; U3 f) J& [$ C( g% l* g"Nothing."
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4 O+ p R! E+ u& ~沒有任何東西。 ( O; A9 ~6 H3 @
4 @! ]& K8 Q0 P9 t9 O"Nothing?" 9 `- k- n& R8 G, ]) T; y
3 ?5 H3 U0 _/ S2 }+ @沒有任何東西？
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+ y: L0 a8 l6 g: Y"It's blank; it won't accept anything when I type." 3 b/ k; a/ D/ ^
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螢幕是全黑的，我打的字它都沒反應。 9 {, M- r4 o0 b' I
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"Are you still in WordPerfect, or did you get out?" " e5 \! R! a9 i4 {% w$ n; K
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您是否還在操作WordPerfect，還是以經離開了。 9 ?6 Q2 e! S/ K O4 B
# z+ B' l3 b2 q"How do I tell?" 3 U/ S/ A) X6 r+ o F* Z
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我要怎麼說明呢？ # e+ d+ s$ U9 [8 a
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 6 i- `( i$ ?# z( c6 k
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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7 f& |' i [) D% ]0 Q( ~+ E"Never mind. Can you move the cursor around on the screen?"
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`) B" Y5 }" a" n' N1 M不管它了，你可以看到游標在螢幕上嗎？ 6 g3 W, V2 g& z+ _ T' P4 w
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 Y2 V) y7 D5 j; d7 i
& i/ h" u8 ?, m* ^! t) j% F螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + E% O( ~9 ~: a! V+ v( W% X
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"Does your monitor have a power indicator?" ' T4 H E( v8 k+ o
# [4 w7 K: G1 r# ?& f3 Z顯示器上的電源指示燈有沒有亮？
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7 {1 h/ k9 {3 `2 ["What's a monitor?" ( {+ U0 N! C/ G/ L# D9 q9 D4 \7 j
/ |+ \6 N2 J6 s4 [什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. $ w M: w. p5 N7 ]* Y' C+ C; m# r0 Q
+ Q, S: o3 t1 q* ADoes ithave a little light that tells you when it's on?" . q; x7 m9 h- E3 ~* j& g6 q
E1 I' |) F: [# P) X) R8 |" y就是那個看起像電視的螢幕， - B5 n- z: q# k% c5 O0 K) \ r/ G5 {' y6 r
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有沒有一個小光點告訴你它是開著的？
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$ L* w' T! s5 c g! II don't know."
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9 r* i8 ^1 I6 M+ u我不懂耶。
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9 z$ M- ?7 U& j, m# V! x0 i"Well, then look on the back of the monitor and find where
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: _4 o! O/ K8 z7 A7 G( tthe powercord goes into it. Can you see that?" 5 |" {( Q5 f- X/ s9 U( c
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . M: T, T5 N$ g
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"....Yes, I think so." 6 B! o/ F- B2 J7 `: e B& ~; J+ O
6 _) s- {) J2 E- \/ c' \2 f! {: v" ^是，我想我看到了。 $ s8 C( A1 c/ s6 |$ h; Z3 ~. A8 i
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' \' u% U) N! m! H x
# V* U: `$ Z. L; @"....Yes, it is." 1 w2 Y! o: n' s9 J0 H
) v5 v" X3 ^4 q. V有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" & ^" `- J+ ?/ G! F4 ~7 m
% q( i: D7 r. n7 w( E. U, q) ?你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 ) p# ?6 T" {8 z0 r5 t" {
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"Well, there are. I need you to look back there again and find
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theother cable." ' K. h' h3 G1 ^1 u5 @- B, h$ z
9 ]" `5 G! h C; h: {4 T5 G就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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9 a; i0 L% P" V9 o. eOK，找到了。 ; h3 f& W& C2 w1 |+ I
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 & Y7 S& Z! P6 V7 `( W
; D/ ^, l1 D' X* J2 g"I can't reach."
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$ a! f, ^9 I9 ]0 c我搆不到。
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"Uh huh. Well, can you see if it is?" . q" P9 z+ r' M0 o8 t' v7 I
% P8 V) l' v- T嗯，那麼，你看得到嗎？ 0 O) o6 c- b1 e5 O# n. R+ [
5 {0 A% ]) ]+ h& @0 Y"No."
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看不到。
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+ l3 C6 S6 U4 k7 B0 b0 p! I; }2 x% H: {"Even if you maybe put your knee on something and lean way over?"
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- K, ` i* o6 O那麼拿個東西墊高，爬過去看一下？
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3 p, w6 }# k" m5 W0 W"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 u5 J( C" }- ^
" {1 p2 J8 O) C E4 o: H喔，不是角度不好看不到，而是太暗了。 " X$ \, A4 {$ K' S. o, r* S
7 D, [# C, ]/ u. S q- O( R! E! O"Dark?" ) [4 j- M& Y2 a2 J7 x- e
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太暗？
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1 P1 K7 ]' n# I- ?) T( b+ J& _"Yes - the office light is off, and the only light I have is ; [$ M- v6 z8 e) V& F
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comingfrom the window." ) x7 `& v) p( Q) N+ u, w/ z$ t
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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- I q0 |3 f( ~! Y( f# r# r"Well, turn on the office light then." & }. M* q. q4 d5 P
' `$ Y$ u1 o- U0 t" S那麼把辨公室的電燈都打開啊。 % x5 m) ]# l4 w
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"I can't." 1 T; J( b. w3 g
$ A+ q; S9 J8 {沒辦法。
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& _2 X0 E. n! X"No? Why not?" 0 Z7 s; s+ ] I( Q, }( Y5 ?
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沒辨法？為什麼？ # ^5 G/ d! i1 a! c0 F: I
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"Because there's a power outage." . C) ?1 Y4 U, X% j
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因為停電啊! 8 R L: n$ j+ C0 [
U9 b5 q! E7 ~" A, m"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 5 ]. I' ~. ] _, r S' l
' q0 [7 e- ?' M- u9 P1 xyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 8 N* h. n7 @2 J/ _! H$ V0 v
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 _1 ?: y" T7 i) u
/ T7 y* J( W1 G" `& ]" a"Well, yes, I keep them in the closet." 8 {8 e1 n- _% J a, Y4 W1 A2 k
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嗯，是的，我已把它們收在櫃子裏。 3 F/ C9 M+ f" p
& q+ l9 z. q- ?( y"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." - O' y$ T: G- ?/ h3 b
$ ^1 A, ]- G9 b" K很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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: R) k6 S9 A$ { k) A7 W真的嗎？是它壞掉了嗎？ 5 h+ b H8 c/ f9 m/ s
! [7 t5 G9 i6 s0 T4 _8 ~8 k; q"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 + G% {( p% d, G5 ]" g) F
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"Well, all right then, I suppose. What do I tell them?"
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. G5 l8 v9 L8 I喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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% L6 h2 w8 J9 u. o0 A! C* |就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
