Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ t) P6 S* p% }& N1 d
8 u6 i; ^- n( H"Ridge Hall computer assistant; may I help you?"
2 j( m8 w* s) q- t6 Y' \2 V6 [2 ?5 v. n
$ f& Y. Z! U. O. i2 {1 LRidge Hall 電腦公司你好!我可以為您服務嗎?
7 U% z) Y. p& a: p: D! |* c4 B0 N$ q' [- {
4 R6 H0 j# J, i; [/ N1 D( R"Yes, well, I'm having trouble with WordPerfect."
$ h7 ~6 ]: {. b+ f0 P! D9 b
* `% ^: \* n( P是的，我有WordPerfect的問題。
2 M9 H' C0 e/ f& b+ `8 a$ `. ^( Q7 G
9 N) I& q5 l' c. W x; ~* u' z- {"What sort of trouble?"
; U: v3 }7 s# K) t* z$ _0 k9 Z& L, k) r1 _" l
您有什麼問題呢 ? 6 b1 a4 h9 q5 q* Y I
, ~9 k# C; ]- |1 k4 G8 H1 |# z"Well, I was just typing along, and all of a sudden the words wentaway."
% v9 \0 e' R+ X8 r: c# D9 J* w+ e' b7 X* P" j
我剛剛自已在打字的時候，突然間所有的字都不見了。
1 J& q6 J3 ?- Y: h- @( Z2 q" u9 U% O
"Went away?"都不見了。
4 v! w9 i. E) T5 ]
! ~ @& Z, A( q/ y- T7 h"They disappeared." ' D7 W. \$ O2 g4 v+ w0 \5 n
) |. f) A5 q9 X% V- g它們都不見了。
+ H: A$ S) ~8 r( A7 ?) y
) O* a9 R9 H+ n* r: Q& o( M8 k"Hmm. So what does your screen look like now?"
. r. B0 i8 e& F; `
, i7 a$ ?$ z% u" Z嗯，現在你的螢幕看到什麼東西？
/ O" p1 Q# c: w+ c" y# h4 r- ], L& [; |* E) k) L" v
"Nothing." u0 q: C% m0 H
: i# m; P' Y% _9 S( I沒有任何東西。
" i- @( k. t, n" l* J$ {& F. Y) b( [! [& ?7 ?
"Nothing?" * N) z; F6 {3 S
+ r; k! \1 [* v" T! }沒有任何東西？
3 p0 W% z3 B- u# c
# u2 Z) k: [ ~8 M7 c6 {$ n"It's blank; it won't accept anything when I type."
% G$ m5 E7 W5 Q# e% Y1 d" u, s5 w
7 E; b+ d! R' n. i' E3 Z Y. `* c5 K螢幕是全黑的，我打的字它都沒反應。
& }3 y' |3 ~: {- N- l
% W6 |# G7 t8 x' O5 B# [ r"Are you still in WordPerfect, or did you get out?"
, S. W9 a0 U6 ?- r1 s3 _# M
% S1 \; i! x" i/ {8 }" \0 }您是否還在操作WordPerfect，還是以經離開了。
, w. a! M, O' r3 L8 ?' T1 F
( `7 |3 r7 W( c: e5 o2 Z" Y"How do I tell?"
% V* t& ]. i+ f: k& z3 `+ ]. c6 ]; T) B
我要怎麼說明呢？ ; i; ^$ U7 Z9 @3 e' [! m9 g
P0 b! p7 A4 x2 R' X5 B9 L"Can you see the C: prompt on the screen?" 8 J( I# N5 _9 q9 W' [( G( D; c) b
0 s* L+ u3 J% n5 k, |你可以在螢幕上看到 C: 的提示符號嗎？
, Q6 J9 r8 x" B4 S) K( u$ p z
0 W( A, M* z4 L4 X3 e& c% S"What's a sea-prompt?" ( W2 B$ v) R; P8 e
/ m7 m) a) U6 F6 r# \% [' C) E
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
3 l; D, G# ?7 @2 j* z M2 R1 V9 A/ @. H* V: c9 h
"Never mind. Can you move the cursor around on the screen?"
4 i8 }) t8 s5 j4 a- b% }
. f4 b/ ^! k B* H不管它了，你可以看到游標在螢幕上嗎？ 4 A$ }# L5 o# u* o9 d$ n# Q8 q7 }: B/ d
$ I+ Y- ?+ Z% q( `
"There isn't any cursor; I told you, it won't accept anything Itype." ' h0 L* B; \* Q0 E
/ K4 @) _4 ^* a0 f; L
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
/ |9 r; ~' D2 u8 f- K7 ^- w+ e- C
"Does your monitor have a power indicator?" 4 t% `4 e# Z1 z% k) e3 A3 }
/ T* U( I" g" D* D顯示器上的電源指示燈有沒有亮？
( o' `0 z4 N4 \( ~2 W- y; \. Z/ I9 m
7 n# x: e+ ~ \8 Z* S1 a! h"What's a monitor?" " h- K6 {9 Q. y& W' Y
# J, y( ?% n5 u0 M% H- \6 Y什麼是顯示器？ ) T! @6 r5 Z/ ?7 H% m
% m8 x, W2 P5 k" K; c- I"It's the thing with the screen on it that looks like a TV.
1 ?# L1 y2 ]- o5 I8 M/ _$ r0 i$ o/ Y% E$ H4 e; L4 f/ h
Does ithave a little light that tells you when it's on?"
0 t. I+ J4 Z4 g. g' a0 H
' K5 O$ T& c9 R, I" s3 B就是那個看起像電視的螢幕， 2 I7 r+ H! X' x4 y# Q
" N8 J8 m) Y- M/ C
有沒有一個小光點告訴你它是開著的？ . x8 D4 D/ M6 q \
7 Q7 }& ^; B7 b* V" y7 |# _ \& m3 m3 L
I don't know." ' I! Z( I* ]% H) J% t
2 N9 G( j% {0 _& x# i2 N9 O
我不懂耶。 ; [% V. Z! H8 a! Q, ?
2 d6 b b% V1 t/ f5 U"Well, then look on the back of the monitor and find where
: b# _: A {! M1 Q7 i! u' x( O4 L& F+ a" F. |
the powercord goes into it. Can you see that?"
6 K4 A% v8 r% ?2 ?: q
$ p$ E! m( e( ?! }9 w5 d) ~1 u* o那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * v! T* {5 {- G" F& N' r
5 G) J% ]# m, L9 N% ["....Yes, I think so." 9 }+ R5 K+ I; Y' |8 H2 Y. i
& u, e7 F0 a7 A c! H& C1 b4 @是，我想我看到了。 " U9 k# S$ a; ^& }, C$ M; K
! n8 w: W! y0 E4 d$ f"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % s+ y- a' B% l4 x" S) m2 P
/ _& f7 g& H# e4 B太棒了，沿著電線找下去，看它有沒有沒插在牆上？
! a5 P, M. }. D; ^# x) Y
/ J% F2 f# s2 J. }, a* @" v"....Yes, it is." 8 p0 m. v0 F) f; W/ h6 ^
# q' s+ g, E/ x9 T" W+ M
有啊! 9 m/ a/ H7 b+ V7 Q( x e' o
/ o& ]+ J- g! r5 Y9 R/ g% q' P"When you were behind the monitor, did you notice that there were
! Q1 ]4 V, _3 ?& H
3 I9 B) Q7 g2 T+ h' y: q- btwo cables plugged into the back of it, not just one?"
8 S0 D' I4 B1 u% l. `/ \
# h5 D& W3 m) P- b1 D你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
% x+ E; T, h v8 ]4 G' Z; C3 f9 X* o* Q |
"No." 2 O' p6 x; r6 n
" o( ?) s1 ^3 l4 ]+ G) m, p
沒有。
3 v! R7 K* V7 O \
" U1 i Y5 K! G) }+ g# C"Well, there are. I need you to look back there again and find
6 Y$ [) i ~; u* R8 s+ k
8 i" g7 o3 T$ p4 d6 V5 |$ F- Otheother cable." ' s. b) ]: ~4 }9 F3 ^1 I
: u+ o! \/ S- M b# d: ^ b1 U就是了，我要你再到顯示器後面去找另一條電線。
1 }) W3 s1 q% y1 F5 k/ O
4 e8 r. s+ m) H"....Okay, here it is." 6 V8 d0 ~+ [& c% Q# a' Z
0 q" G! j& ]( J6 @! lOK，找到了。 - m' x7 T& \% V# O8 x7 m
+ w/ n' s' w/ M% g8 q8 O"Follow it for me, and tell me if it's plugged securely into
7 d* @* y+ q& w; j0 t. Z
7 i% c1 y3 n2 M+ G) ?* \/ @6 Btheback of your computer." / Y1 ]2 o* R& k0 O
8 n9 w `0 B2 |3 x" _* z+ J/ J再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; d+ ]" ?: U! j
* N+ q' i; l: |# \* o8 w3 m. }" v"I can't reach."
+ \# ? t$ b! U d1 M
( k6 i' S) c i3 C我搆不到。 7 _4 ^- t+ `1 S1 _9 Z) X
3 o8 \' E( u9 y2 s8 n3 T
"Uh huh. Well, can you see if it is?"
5 h+ J- U5 p' P: f, b* }
3 P: Q' j/ ~9 W嗯，那麼，你看得到嗎？ 1 \# u% m! h0 u9 a- ]
4 V: u6 [0 o) L) A
"No."
+ |: m3 {5 C' V# B! i/ j; O# E- a+ S: F# v- I- H( |$ C
看不到。
5 {+ b3 _5 f! G- V% N6 b' L2 K0 V% t3 r* K. D. O3 Y
"Even if you maybe put your knee on something and lean way over?" 0 C" U* F% C/ n" M0 e3 E# I
8 g0 D; I2 a8 R
那麼拿個東西墊高，爬過去看一下？
7 `" A+ }, `2 f: R+ S. _0 r
& e# |% N5 T) P% z4 J* P9 M"Oh, it's not because I don't have the right angle - it's becauseit's dark."
2 {9 C7 ?" v% I* \
; f0 N6 f4 F6 H$ `1 {喔，不是角度不好看不到，而是太暗了。
+ p4 n" {) c0 m/ ~7 l/ }5 j# }! a5 r% s7 W% O9 \. j- B
"Dark?"
: ]) h- y& [) c" \5 i
# c. T; y! C& O6 D' t- w# @' y太暗？ & b% F. [( L3 e! U5 C
/ V0 b5 W( R$ L9 j# {' b
"Yes - the office light is off, and the only light I have is
) B- i/ _& D$ \& v w* I7 i0 C: ~0 V- E5 [3 R/ {, N
comingfrom the window."
2 h9 S/ o/ ?: v, O1 \& m6 e- R+ x- B
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
) |8 w. n9 W% A5 P
1 T# Y2 m2 b. F9 a* }"Well, turn on the office light then." ) g' L: S0 F4 ^1 O* }
; S; K. o; v$ \0 h* M那麼把辨公室的電燈都打開啊。
f, B& t! |+ Z$ U ^
9 u0 t% ]! Q' u; D"I can't."
% L7 K3 H7 k' }
4 m3 x) g, g2 V. T7 C$ H- ?- L+ q沒辦法。 1 @6 i/ z& ^, M& m% `. M& D( |( m
1 \' U- H+ ]( D+ \ V8 [8 h"No? Why not?" r9 g8 ^! ^9 ^% ^; p) I
) E4 t( u, ?! N1 A4 |
沒辨法？為什麼？ ' g8 I; R; b9 q: e- j: x* L
\$ V# x/ N& N0 t: b1 a( W: P0 n
"Because there's a power outage."
" L. l& e+ g. D; O. V3 u" U
( O& r$ P7 D1 U. X因為停電啊! ' q6 B _& H6 d0 ~
# H% ]! l: s6 u$ ]. m
"A power...... A power outage? Aha! Okay, we've got it licked now. ; D" w0 X, S) r/ q- r, a
' V5 ` b' @; F6 `
Do you still have the boxes and manuals and packing stuff / x" P3 {- L9 v: t9 h" m7 `/ b
. ~% z Q/ o4 E9 C. w2 O; R
yourcomputer came in?"
& x* H/ P0 I2 O
: Q0 ?, t+ e6 ^停...停電？&#@!(& ，喔!OK，現在開始打包， 4 G: v' l& Y; v( [8 p1 B+ Z# h4 ]
! ], k7 \7 v9 z8 m6 y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
/ W7 D) K% x7 b% N4 I' ~) y) d. O' ~
"Well, yes, I keep them in the closet." ! G% H+ d: e; {" H) y& b& L
, S$ y$ x% ^# N& R$ l& n
嗯，是的，我已把它們收在櫃子裏。
3 V7 O# f9 J0 p5 @. l$ k& o3 J# R
"Good! Go get them, and unplug your system and pack it up justlike
1 y' `: w6 ?/ {+ M
9 G% m& |% z0 B" Y. N! J! S _it was when you got it. Then take it back to the store youbought it from."
5 ?! g1 T' G" l: e8 }. q- T- W3 @0 {; g w* t
很好!去把它們拿出來，然後把電腦搬下來包裝好，
- Z( U( d6 w* a0 }- [+ j6 j( c8 a+ G: {" w, }0 J% R1 v
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
5 u9 n( M) L% z1 c7 h: s+ e. l
: X- Z5 \2 q/ W"Really? Is it that bad?" 8 {! x6 L' k0 \7 [3 _
" f* e+ L+ c. u5 U8 O! a
真的嗎？是它壞掉了嗎？
* c& R/ ]7 K1 {" D T" r, p+ ~- r4 U
"Yes, I'm afraid it is." 4 Q. M: J& R5 x- f [
! X" O6 `; j; S( F6 h# l/ w1 c
是的，恐怕是這樣了的。 5 o: N8 \$ c5 }
& I% B5 @7 a$ O: ?( V5 [6 E `
"Well, all right then, I suppose. What do I tell them?" K$ Q2 y5 R/ ^9 `1 q9 S0 Y9 }
. M& N+ D) ?' }喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
0 d) \: U( D& l, E
{7 V1 L- h- n! @& l"Tell them you're too stupid to own a computer."
' g1 o5 o" }" X0 Y7 n# w! i# N
& S, z3 Y6 E1 A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
