Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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. n3 }; k# r2 d7 H! _; gRidge Hall 電腦公司你好!我可以為您服務嗎? ; ~- r4 T& S8 }& O
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"Yes, well, I'm having trouble with WordPerfect."
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7 A+ _+ u* ~: |& w是的，我有WordPerfect的問題。
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/ d8 w* w8 y2 P0 K# F"What sort of trouble?" . w; K" f3 e1 g
; X3 w* J" s q您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 C" }! a' m4 f9 `* k5 k
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我剛剛自已在打字的時候，突然間所有的字都不見了。 # Y; N) { Z6 t @* n: g
. s, w& B, @" a1 B1 i" H"Went away?"都不見了。 & J7 e% l$ d7 w9 |
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"They disappeared." 5 t! p* L' H. T; W- G) F9 i( @
+ j# o: @( o8 t它們都不見了。
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* z8 \3 h: q% q& q& n: p f"Hmm. So what does your screen look like now?" 7 s R' K" _$ c3 x% w4 t
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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* \# U* J6 j: F/ f8 P, ]2 a沒有任何東西。 7 i4 P# s6 O [* f4 u
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"Nothing?"
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沒有任何東西？ 9 ~! g* `) I5 ?5 t
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"It's blank; it won't accept anything when I type." * o0 }7 C1 Q7 L; T5 T
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螢幕是全黑的，我打的字它都沒反應。 7 N, Q/ u) E. Z" ?- s
6 r5 {( D( x# h& s* p. t2 n"Are you still in WordPerfect, or did you get out?" * ` N* X2 M3 Z. ^4 m
* t" q1 w) q* n2 Y您是否還在操作WordPerfect，還是以經離開了。
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8 `1 R' Q% J& r"How do I tell?"
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% b8 V. q$ X! ]5 f" z1 T我要怎麼說明呢？ * g1 E* _8 W X2 u' V
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"Can you see the C: prompt on the screen?"
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: E& V) q1 u4 f o- j; o; X你可以在螢幕上看到 C: 的提示符號嗎？ ) K1 d' N- m, v. g
! ~; O) _7 ]" Z, a& n( e- f, B"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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" O' s, F4 h, u! ^"Never mind. Can you move the cursor around on the screen?" 7 h1 n+ H9 e5 o8 Y. ?( n& V M
- M9 e8 v0 ~4 t4 j6 H! M7 W5 Q不管它了，你可以看到游標在螢幕上嗎？ 1 S) M1 i% m% c
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"There isn't any cursor; I told you, it won't accept anything Itype." - i. U5 r) p$ Q5 | L
: t) x5 I1 I+ t* W! Y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % Y0 L/ r8 V; p: S7 ~: \
8 }# T5 \1 U4 g( C' l"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ! w$ F7 c5 ^5 y* {5 p1 D5 K/ Z
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ' {7 K& }3 z- a" Q9 H( C
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Does ithave a little light that tells you when it's on?"
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, N: ?# {* a3 K% x! X1 t就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ; ]/ d1 x. v! L4 j! X9 E4 {
. N1 G( b* n2 {9 P( z" u) _1 Q4 g( kI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ; L1 `1 r& ?( P* l: p& x, g
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the powercord goes into it. Can you see that?" $ G4 L: p- |- f# q: R3 P/ e/ O
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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/ H, \% w, h3 P8 z( W是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ! m2 S& ]3 E& R' F0 F! A
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"....Yes, it is."
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" X3 Z; q9 g: Q% o7 s t有啊!
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3 f/ u9 n6 C# M& i: l6 E"When you were behind the monitor, did you notice that there were . `% o6 j5 ?# i5 v5 g
% T& }( |7 O3 ^4 S. G9 w" Jtwo cables plugged into the back of it, not just one?" : u7 m3 o, o4 U. C+ G
# T- Q' ~& D+ @' u8 Z6 A* r你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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# w3 t6 |1 f# ^# C5 [沒有。
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( F6 t' B2 p9 n9 ["Well, there are. I need you to look back there again and find . i3 v3 D! I( d
2 ?# d" c# i, z% u& _theother cable."
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5 P7 H5 ^1 S9 J5 M2 C4 E就是了，我要你再到顯示器後面去找另一條電線。 . s7 U+ P4 N) B! _2 |6 Z
5 i) O, W* d% d2 R: P) G"....Okay, here it is."
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T8 ?+ H* [0 a' A5 z9 j$ u6 lOK，找到了。
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3 D+ `0 r4 |* K( o4 c R' Z* u6 T"Follow it for me, and tell me if it's plugged securely into
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) H0 o- s( x$ V; t! I( Y$ j. M% ctheback of your computer."
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' r/ g1 f/ A3 G9 L+ T再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 W; c) [0 e' L$ v' m6 [
& E( |9 D% H+ N"I can't reach."
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我搆不到。
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- U" X5 d1 X" P4 `& Z) M; U"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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$ n$ c% O6 ^' ]1 O# h8 L9 V"No."
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看不到。 6 {7 m4 Q) p1 ?1 d- d& e+ m" C& e P8 c
6 E" B7 ~& e$ C6 v& a, T"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ; R! n& l1 r- o" ?" G" o& Q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ; y" `5 x+ D' V
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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! ?# A: B3 k0 _' [$ a4 J$ L% Ncomingfrom the window."
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! L% j1 g9 w- E4 Z ]( W& R! {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 % z% o4 }$ l+ t( s
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"I can't." ! I" c- z# _7 o- T4 R
5 d- S" K2 T! \# [8 w% o% N沒辦法。 ! z' N4 K ?- R( _9 `
; n9 h' |/ J7 W2 J0 c4 q"No? Why not?"
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' a0 b- g9 I7 h t0 x4 ]8 [沒辨法？為什麼？ |2 A4 w0 X0 E4 Y+ v5 ?5 v
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"Because there's a power outage."
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+ s$ p6 n4 f6 r* b% n6 {. Z8 o因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 9 `; |# a: `5 \
# `7 {; @/ @) Y S8 ~& K+ ]Do you still have the boxes and manuals and packing stuff
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3 s; E/ l% \0 I- A) r& syourcomputer came in?" ' l J$ c' o$ u6 t2 V3 \7 f3 h
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ t- C" l+ u4 @: H9 u
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 P9 x6 L+ _( O) F/ `) a/ n
' V- @/ p3 F, v9 i* p& S"Good! Go get them, and unplug your system and pack it up justlike 8 l Q( A: s$ r& J/ r
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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& [! u6 {5 b8 e1 ~: L就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 5 p& G& T- m( P! k* S4 B) m
8 X' r' l2 Z" T* V真的嗎？是它壞掉了嗎？ % h" I4 g# Q, y, J6 A* z/ G2 O
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"Yes, I'm afraid it is." - X; @& J4 y+ \& ^. A
6 q8 u9 P) M( ]$ k% Q* [是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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* i9 h' I' ~5 M: f, Z' S- ^& A7 a' z喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ V/ A( n8 y+ W' v" U
3 m, z& U; Q( V ]"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
