Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 z! g3 s. V7 D ~& r. b5 S3 Q& V
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"Ridge Hall computer assistant; may I help you?" . k6 y% ]7 t9 T4 v1 V1 k! G
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . F9 n i% b3 e0 p* q( E
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 2 K6 X7 F- }* {- J9 J) @8 v' l
' ^( W3 W9 j' E. E. D" l"Well, I was just typing along, and all of a sudden the words wentaway."
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. [* W. ]7 L9 p; A. M+ P0 W# b, }我剛剛自已在打字的時候，突然間所有的字都不見了。 9 v5 r- b# @% v1 C$ {. d/ a+ u( c
7 d( s7 g" F6 C; i; l+ x v"Went away?"都不見了。 7 s. T, {9 V3 e
" s' H& V* R# b1 `"They disappeared."
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4 o0 |$ d( I/ A它們都不見了。 ) @% s3 n9 T8 [6 N( ~: W$ O9 C
0 e* t- f0 Y2 w6 z: Q4 m"Hmm. So what does your screen look like now?" . B: ~( b" j1 U* k
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 8 o3 W2 i4 Y9 S( {* x
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"Nothing?" 7 }* }0 O$ D. ]7 L, D' z1 p3 b) G
3 C9 j+ Q, M; X+ v2 n沒有任何東西？ 3 e" w, |8 Z# j( d7 I- e- L- K
: H3 r7 |9 E' a% ?8 X. {/ ?"It's blank; it won't accept anything when I type."
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* j7 j+ Y- H( y! `3 ]螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" C1 E9 c B6 U" S: r; i9 C! l R
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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! @* p N, R0 Y* c b我要怎麼說明呢？ 9 T3 c; r' i+ Q5 U3 ?" q! o
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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7 ]5 w: \+ U( b什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 D4 Z6 L# o$ a! L"Never mind. Can you move the cursor around on the screen?" 7 W6 a8 x0 u5 }$ T
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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( V: k S7 e, C+ F$ }2 U: M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* {# n2 Y. D' L F9 o"Does your monitor have a power indicator?" 1 H8 z2 ^* p( P$ {* d4 ?' `7 V0 @
+ O$ x9 c- [, P8 [; o) U3 {顯示器上的電源指示燈有沒有亮？
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0 _/ L, d0 l! e- s5 _"What's a monitor?"
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! y5 y& ]2 @- J; h+ B什麼是顯示器？ 0 r" a& {: v# Y6 ~) v& E6 R+ D# A8 v
- K# b* N J# a1 k9 i1 D5 R# i"It's the thing with the screen on it that looks like a TV.
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+ H7 |6 H5 p# I( T* x* ]1 Z2 {Does ithave a little light that tells you when it's on?"
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; R+ M, X0 {+ ^+ f( e3 _) V就是那個看起像電視的螢幕， ( J/ v: r2 `' L/ w
! H- f1 P5 z& |3 `有沒有一個小光點告訴你它是開著的？
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) \. B7 x6 t+ h* b; P: DI don't know."
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. D6 X1 T* Y1 s' |/ y我不懂耶。
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0 x3 N, D; G) [ e"Well, then look on the back of the monitor and find where 2 l0 y$ D1 b9 |+ f
8 T, a# R# c/ Z: ^the powercord goes into it. Can you see that?" 3 s( m1 G8 G% Q* M9 |: ^: Z
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 7 e8 O0 m4 b, e; ]8 }
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是，我想我看到了。
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: J$ m. }6 H8 S; {1 f7 u, I' J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 s; _$ z) T4 o* g9 F"....Yes, it is." ) W' A$ r0 @9 [4 _* n
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有啊! n% N" f6 E/ f# Q9 _0 a. }
# }- ^9 B" ]/ v# ["When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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[! ?; ~; U' N+ F/ g你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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& X& o) s2 N- b! F9 L+ D9 c"No." ( P2 W( n2 X8 ~2 [) @9 L' p
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沒有。
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* P, A. T$ b+ n4 G+ T" W' y* S"Well, there are. I need you to look back there again and find
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theother cable."
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* x9 _1 ~+ M+ d3 w7 @: W就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 8 W$ e( d" \* @5 |" b
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"Follow it for me, and tell me if it's plugged securely into 4 Z% ]8 h8 k' V$ F( \ F
n( [3 P" p2 wtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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! H! X! h: p' s r"I can't reach."
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我搆不到。 7 d# z; v9 M: u, x- ]
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"Uh huh. Well, can you see if it is?" _( L8 G' T s$ N8 m
3 H% O* t- P( ]' o3 N* Y' q嗯，那麼，你看得到嗎？
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3 p: `( l3 a. }3 e; X"No."
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) O$ p9 l7 R) O2 b+ Y: G; p( [; c看不到。 4 B( I2 d- e( ]" m6 H- l
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"Even if you maybe put your knee on something and lean way over?" " F7 W, F( h' Z7 {
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 H7 c, @6 e% h
% X5 s' c; _! Q9 @2 [喔，不是角度不好看不到，而是太暗了。
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"Dark?" 9 Z, b6 ]9 s# c+ s* `
4 l# l6 ] K' c: m `' I l太暗？ b/ j1 X, @9 Q
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"Yes - the office light is off, and the only light I have is
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. B; D5 R9 I/ ], pcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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1 ?/ f& g& |' d; g; F2 T"Well, turn on the office light then."
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5 \; T2 Y% s1 A6 l. M3 d那麼把辨公室的電燈都打開啊。
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. f9 z. w8 [4 v9 i- Q) O"I can't." " R- ^: a* y! S6 W' B0 c' l: I
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沒辦法。
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7 ]# X1 w- M/ M"No? Why not?"
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. o4 a) X5 ~- Y% d2 l$ Y/ n沒辨法？為什麼？
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% {- K4 {/ H, L- k# x"Because there's a power outage."
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( v, n9 |! g \8 E; H因為停電啊!
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9 u) S& n3 t4 p# D* Z$ u( Q"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff H, H+ i9 g0 U' m, [2 b, T C- R5 U! f3 ^
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yourcomputer came in?" 7 w% [* T: {$ A3 f7 ]& }
7 T, V1 m p8 H/ e停...停電？&#@!(& ，喔!OK，現在開始打包， 5 _" i" f! Y# n. }' `
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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9 K" R& ^+ t- Q' [+ ^"Well, yes, I keep them in the closet." 0 d5 |' B, p3 }( V; \* A' h
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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& S! h4 t- l6 M5 h! tit was when you got it. Then take it back to the store youbought it from." * F* \1 O% Y4 z! T7 b* R0 \ h q0 U
$ p, c; j, c0 o2 `$ j. t很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * d0 o7 U6 y% R( w1 W3 V
& h9 t6 C$ Q+ a/ x"Really? Is it that bad?"
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" X2 z7 Y" }7 }' I真的嗎？是它壞掉了嗎？ " P0 s6 v9 q3 N& C/ |9 ?
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"Yes, I'm afraid it is." % _- q0 e& R1 I. w
- a( [, @! G) E$ a. v是的，恐怕是這樣了的。
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* M8 K4 T- L9 M4 Y, z# v3 P"Well, all right then, I suppose. What do I tell them?" 4 f \! T( w6 [. |- |: y" p+ g
; e2 a4 E8 @* L E( B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' b! f! p- `. m+ C5 L8 N7 _1 Q+ g1 A"Tell them you're too stupid to own a computer." 6 k3 s0 `, u0 P( j1 O
! G+ v9 Y1 V( U# O6 c \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
