Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" : M! J9 [- @% N9 O% S
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " f1 C0 L& {9 }* K# h
" r$ R0 M7 ]6 |"Yes, well, I'm having trouble with WordPerfect."
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2 T \# u( b; |; L" y是的，我有WordPerfect的問題。
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2 v! B2 }* y' [0 I& w( j$ |"What sort of trouble?" 2 y5 j6 {# R3 s0 | c
" j5 h: |0 H/ g您有什麼問題呢 ? ( s( R$ i( M! z8 e* k& t1 l
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 / c9 @, y+ y- Z) |. f- T0 m, U; Q
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"Went away?"都不見了。 : S& A5 A. G. \, d$ ^6 h
+ z( z6 J0 N4 ?4 n8 L"They disappeared." 5 S0 |2 J$ w( b c0 g
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它們都不見了。 - Y) R$ i/ C. K+ w
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"Hmm. So what does your screen look like now?" % q7 ]* o; K3 D2 D% G
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嗯，現在你的螢幕看到什麼東西？ 4 |0 S/ a+ s, I( K3 m+ v& K
, }4 j5 D) M. j( n! w"Nothing."
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9 d, F2 p6 \/ r4 s2 T) C沒有任何東西。 & ?( Z# o! F6 Y
. T1 v( r0 Q# s( d+ F& H( @"Nothing?"
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$ ]- h: y/ ~' d _沒有任何東西？
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; Y8 o; |- r* c4 u$ Y"It's blank; it won't accept anything when I type." ( s+ C2 h6 C3 b f
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螢幕是全黑的，我打的字它都沒反應。
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# P5 @- P2 P+ ?8 {. H6 A"Are you still in WordPerfect, or did you get out?"
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& x8 `! ]3 b2 N4 |您是否還在操作WordPerfect，還是以經離開了。 : B" m. l5 b7 ?3 Y3 g) M) c
; V6 M: v. h& x# m: [2 r9 q2 H"How do I tell?"
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我要怎麼說明呢？ ' T1 v7 j1 z& |7 k8 P! v
1 S( J2 s+ Z1 ~6 t"Can you see the C: prompt on the screen?"
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|: f% T* r5 U9 K+ c! P* [你可以在螢幕上看到 C: 的提示符號嗎？ + | N, ^, `- @" Y1 N2 \ a5 G
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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2 x7 \+ H* r4 [0 ~不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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- c: M# R: Z: G3 ^" H"Does your monitor have a power indicator?" ! Q7 K6 F$ A$ }' R
) I6 i1 v' O; b4 A) v顯示器上的電源指示燈有沒有亮？ 4 u! o) r b; ^0 u0 g9 z3 ]/ m
. O8 e* w) T+ o, v"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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. x) w2 A& V3 ~7 }9 t( ^Does ithave a little light that tells you when it's on?"
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4 I2 r6 w2 ~/ C# `, M就是那個看起像電視的螢幕， ' @; i' c1 E4 I
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有沒有一個小光點告訴你它是開著的？ ( a# [+ h3 z7 N: J. Z
' T2 V P0 [! o7 fI don't know."
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5 J! ~# s1 \4 J' ]& Q我不懂耶。 ! @$ V9 S- V0 ~ [* j. b
8 H2 b: E& f( b7 \"Well, then look on the back of the monitor and find where 4 Y! l% ~+ v; d: c8 ?: S
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the powercord goes into it. Can you see that?" 3 y# v& E& o/ u* {% F
, _9 u: m: W3 b; S* x那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 ~ f& S# g. x! K# s$ K"....Yes, I think so." " U* k. [: I, S& M/ w/ o
$ Q, c+ {0 M5 U5 Q c! m是，我想我看到了。 - O8 k# v; ]5 W% {0 C0 f$ V2 H
8 l% p+ `' C+ H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." u* @8 a8 P' K' O( o2 _
' j- L7 F0 E2 m( c+ p1 [4 G太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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/ q; G# N( o! }"....Yes, it is." ' y7 N8 @2 D5 p0 M/ N
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有啊! % P' O5 l/ t7 E( E7 i2 z
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"When you were behind the monitor, did you notice that there were # O' C* g5 \: `1 l
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two cables plugged into the back of it, not just one?" - N3 j5 v i# h' z, r) n# n
3 u, S3 j" k+ X1 X$ \你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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r/ b9 d8 U8 d; j# [) u"No."
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沒有。
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. L& _' J) w4 e3 Z"Well, there are. I need you to look back there again and find
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# Z# m+ `$ Y( m" a, b; T+ o htheother cable." ! r& Y+ `$ }8 }8 i" A
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就是了，我要你再到顯示器後面去找另一條電線。 $ Z2 S% _$ R- Y
, E' T& b. a: y( o"....Okay, here it is." ) q# u* d4 Q) i/ F5 T% }
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OK，找到了。
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4 `6 _4 h) @: Z9 P"Follow it for me, and tell me if it's plugged securely into
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- u4 L. y1 b. B/ J& g. ltheback of your computer." 5 H, Q2 |4 M m
7 w4 ?+ a N. r% v5 r% a0 U$ Y! D再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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6 d7 G2 x# f: T; N: y# R我搆不到。
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9 e$ Y$ A% S$ ], P"Uh huh. Well, can you see if it is?" - w! R0 ^" ~7 ]% V, \! j
& B0 r: }2 B7 a0 W7 Z6 W- C嗯，那麼，你看得到嗎？ ! s" |+ X$ ]& B$ G& Z2 M$ Y
2 R; [( ]- _, q$ g, a' C! \0 x"No." / v- y) K6 X: s( s8 [4 m: I0 h6 G
0 h) s1 X3 @- o! s1 s/ @# d3 N看不到。 6 ?1 {" C* Y7 A" W
- W% T6 r& R0 |* p! u" T"Even if you maybe put your knee on something and lean way over?"
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; R2 y: V" f7 {( ]+ v* s那麼拿個東西墊高，爬過去看一下？
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! x' D3 P6 O6 _2 f) D0 l8 \"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 _* k: u& V% G \1 Y5 t. [! y: u
3 A$ T, s1 a" h# x, ^: B喔，不是角度不好看不到，而是太暗了。 ' V2 _) C2 O X/ q- Y
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"Dark?" % b$ V& ^8 n5 s) C+ i! O5 ]+ v
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太暗？
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5 N, Y2 D" U5 K- T, Z4 A. ["Yes - the office light is off, and the only light I have is
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comingfrom the window." ( c' }+ Y' S0 y1 j& p
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . E" B8 u# u0 u/ s$ g
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"Well, turn on the office light then."
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5 D* X# E1 x+ Z5 ^0 z那麼把辨公室的電燈都打開啊。 / o5 U( H1 U( |) i# S: p$ ~. E
r; B) [0 I/ K1 K& Q+ l"I can't." . K* {# |8 W0 u7 g* g
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沒辦法。 ) N% Z/ N7 ^$ X) I/ T9 r/ E5 x
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"No? Why not?"
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沒辨法？為什麼？
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7 X( ^, a7 _; M"Because there's a power outage." 5 R$ l( q2 j- v' t/ E/ H$ \
; s. ~( b4 C1 o$ {/ \! ?( ^因為停電啊!
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8 \$ | a: f, Z: B9 a# J"A power...... A power outage? Aha! Okay, we've got it licked now. $ _2 h( w) x, r* D5 `
# A2 w+ }2 e8 k" W: U% P. O' p: DDo you still have the boxes and manuals and packing stuff
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% Y+ T7 [/ n- f' myourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 3 ]% g/ h* V. k* i3 _
0 g1 f# z" Y0 f' Q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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! M+ r% p+ C! u5 [) T: y' R. Y"Well, yes, I keep them in the closet."
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- C) L, d% d$ w+ i" ]嗯，是的，我已把它們收在櫃子裏。 - m4 d/ m: i' m
; ~7 r% O4 `+ i8 {"Good! Go get them, and unplug your system and pack it up justlike # ~; |2 I! B: {& |! ^8 I5 ]/ ]
' \6 M+ C, {' Z3 oit was when you got it. Then take it back to the store youbought it from."
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, G$ a0 J# z( [# ~很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ @& o; }* i% }3 X
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"Really? Is it that bad?" 0 V( S2 x2 M' a( `( |( v5 ~
0 v! c/ s* C0 y' ?" n/ r$ M真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 7 o5 [' G( `8 [" v
{# x0 ]) `" w是的，恐怕是這樣了的。 : ~8 Q) Q6 ]) N2 i1 `( f' d
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"Well, all right then, I suppose. What do I tell them?"
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+ s. I" ]) @0 w+ N3 y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - U0 F2 _/ u. P) w. @. Z
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"Tell them you're too stupid to own a computer." 0 @# v; A" w" [1 |
. c& K/ E; P' p% Q9 Y5 F就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
