Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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1 V0 @4 z# L3 s"Yes, well, I'm having trouble with WordPerfect." 4 E @2 d, a- |3 h v
8 r: l9 f+ p) ~0 J: N是的，我有WordPerfect的問題。 0 q) _9 ?! ^/ f$ J+ H
" m9 l- z8 I+ c9 R. Y! K"What sort of trouble?" * y& q9 s6 I3 w6 o
7 M# y2 p2 _0 E5 Z, c/ M- }5 K您有什麼問題呢 ?
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7 }$ J/ O9 U. @: A; Z" {"Well, I was just typing along, and all of a sudden the words wentaway." 1 ^6 j* p6 ^9 n8 O$ h
+ I2 ^$ v; b k! t2 U5 `我剛剛自已在打字的時候，突然間所有的字都不見了。 4 E* b; `1 M9 T2 \ l0 G
# u( B0 s; p& o* `* N* |"Went away?"都不見了。
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% r- D0 q( d. G$ J"They disappeared." ; J* x- ]4 \, [: m/ u
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它們都不見了。 ) G/ X8 f/ x) W5 T. U) T+ x' S+ u
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"Hmm. So what does your screen look like now?" + P- w2 _/ N0 g( h* E. F- t
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嗯，現在你的螢幕看到什麼東西？ / C4 J2 ~- a- D& s4 X$ ]
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"Nothing." / y9 { l; M* c3 H4 n+ k7 Y
, w! u( _, ^8 i8 _4 I2 Q$ P8 g沒有任何東西。
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( E" ^. C' _+ b4 l4 u1 {"Nothing?" 1 B% O3 q" I9 _2 I: e
5 ^) r( v4 i1 y: X5 o! X5 a- [沒有任何東西？ ) G% L: K! ]! J/ e: J
* b" J" Q; ^0 c8 P$ d& n8 ?4 @"It's blank; it won't accept anything when I type." $ `+ y7 i A, ?3 Q
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螢幕是全黑的，我打的字它都沒反應。 3 [: b" ]1 r/ f0 k! Q( i
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"Are you still in WordPerfect, or did you get out?" 5 O6 \% {" N( r- W4 u: B
+ L# _; X: a2 F3 l您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" * T1 I D% ~3 x" i3 |- ?+ `7 m
% q. j( a9 ^0 k2 }! W我要怎麼說明呢？ ; o3 n5 b' z d% N' a9 u# f$ r0 H
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"Can you see the C: prompt on the screen?"
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8 q: K' Q/ x3 E- S0 a+ \" F你可以在螢幕上看到 C: 的提示符號嗎？ , J) |1 x- S1 I0 E& l4 ^7 x8 F
! I' u2 j+ H! ]1 x2 e9 M4 Z5 f"What's a sea-prompt?" * I, e0 Y8 r) O/ d
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" / R8 m7 n/ I2 f7 B& B
Q4 I' v5 R6 n不管它了，你可以看到游標在螢幕上嗎？ 9 B* G$ r1 F0 f$ d5 I: R+ P
5 M0 @' i& K) [' g"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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6 ]3 s" I d! V O"Does your monitor have a power indicator?" ) n+ s0 ^4 J+ I4 O( X4 m! v" h
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顯示器上的電源指示燈有沒有亮？ ' E0 F& z+ w6 Q. }* s/ n. ]: \
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"What's a monitor?"
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5 \( p! Y; @0 o! s6 a/ m什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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5 o! w3 {; X3 n& |4 f0 w$ KDoes ithave a little light that tells you when it's on?"
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; |# U" v$ c/ o3 A' m- d就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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+ @! ~ V6 }4 m我不懂耶。 6 Z" H. l9 A' V( f' J- D/ V
5 h! V F( U6 y' v8 D"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , T( A7 m' [1 {( v' x3 P
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"....Yes, I think so." 4 m( r' n: g8 @9 }, Y0 X) e
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ c- B1 @4 z5 Y6 c+ m9 s
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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2 v" g2 g! ~' Z. f6 h+ f"....Yes, it is."
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y1 T c, W$ Z; }0 N有啊! ! E+ l6 X5 Q# m1 \
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"When you were behind the monitor, did you notice that there were # A- n9 a+ ^( E$ Y
' G8 @+ I8 M: l9 g- m/ ttwo cables plugged into the back of it, not just one?" # t2 a, Z8 L) Q% C, e
& @: Q/ Z' I8 l6 e5 Y) ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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# n& K9 _- @( t. N. z"No." + l( p3 q- ^$ A9 t
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沒有。
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"Well, there are. I need you to look back there again and find
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$ g& x- b% c$ P; p' o9 v+ a' Ytheother cable." ' @( S$ E6 H) V( ~& W% |; H
3 ]% y6 j5 G+ M就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ) Z' w' m( g, R3 A
0 j3 V8 Z2 t/ n. z+ F: UOK，找到了。 8 w/ w! F4 d" q! W
% d7 q; C4 N% J) _% n/ f4 D; o9 ]"Follow it for me, and tell me if it's plugged securely into
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( N- r8 V% e3 _* _5 ?theback of your computer." $ S W2 b6 o' _/ z$ M/ n
5 X W* Z9 ?2 J8 B' y7 S! ?再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; I- h7 f: ?( z0 W4 c- G2 Q# E"I can't reach." A8 ?6 }2 E$ C2 @7 F
& s ~" ?9 b$ x9 w5 E& T我搆不到。
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"Uh huh. Well, can you see if it is?" 5 g" [; c7 }" F5 V/ D; D
6 u9 p( u7 f% y1 ^3 T6 ]! v9 k) T嗯，那麼，你看得到嗎？ 5 T" {' e* H" R, z! f5 l9 ~
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"No."
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看不到。
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9 R) X4 |$ }! \: t"Even if you maybe put your knee on something and lean way over?" 6 Y$ X8 X. Z' _
* V6 J( `( c$ {- k那麼拿個東西墊高，爬過去看一下？
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; M6 q; V9 g0 o"Oh, it's not because I don't have the right angle - it's becauseit's dark." / N/ m) q( J4 v5 ]6 h# n
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喔，不是角度不好看不到，而是太暗了。 % u- J$ T* C: n& a4 Y r
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"Dark?"
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8 y% n* W0 r& g: x- T6 T' R太暗？ ' s7 T) b5 Q7 @0 w- |. N
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"Yes - the office light is off, and the only light I have is ) [, p. f" a Y8 _
7 |8 b; D4 @( m9 r2 dcomingfrom the window." & \) ^1 { X) s: C; V( w% o% b
# S1 `" f1 _- _ t0 m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( Z% K- i' ?6 X6 C- t* l% @' N5 R( H
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"Well, turn on the office light then."
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0 F$ R0 Y6 J5 B5 g$ s4 T那麼把辨公室的電燈都打開啊。
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6 }* C2 F4 p. S' j: }0 b"I can't."
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4 C9 T1 O' r- J2 e( V# v, Y沒辦法。
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; ?) ^0 Z: X' @* T7 B* _9 F- L& B"No? Why not?"
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4 j G) B( [- f; v' B1 i/ H2 y沒辨法？為什麼？
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"Because there's a power outage."
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, G9 m% H2 A) X! R9 S因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 3 R8 w6 d+ j2 I7 b! }* n
) S( D0 P; T# D8 P8 n# `7 \7 c. m% z* PDo you still have the boxes and manuals and packing stuff
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$ |/ x# v3 P* s* uyourcomputer came in?" - B! ]. `: v; l- m
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停...停電？&#@!(& ，喔!OK，現在開始打包， # } {+ o+ ?( i$ h
# `$ h0 Q' n" y* k' ~! T電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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; h' D3 G) Y* S) @"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 : C0 R* I/ ]. b8 E$ Y
: _2 _# b1 S* ~6 i"Good! Go get them, and unplug your system and pack it up justlike
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7 P# V7 T7 q8 Yit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， H/ h+ k& d- w5 K, T7 K
$ e8 P9 W' L7 j9 ^/ |- l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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$ [4 [# E, G" |2 Q! {"Really? Is it that bad?"
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- `5 p* W; R* Q* V& t真的嗎？是它壞掉了嗎？
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8 m7 Y" `/ r; A; E"Yes, I'm afraid it is."
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q# D. I! Z& Y: f' u4 t是的，恐怕是這樣了的。
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& u" s) F" L p, V, v2 ]& N"Well, all right then, I suppose. What do I tell them?" 2 K( v8 K g) ]* M6 B' X. S( N: a" O
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 D [+ ^% m$ @. t R
?! v$ ?. ^, c4 q1 x% K"Tell them you're too stupid to own a computer." ! c8 b+ |3 u4 _5 y! I; @1 _
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
