Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : O# m9 t$ ~1 f" h& v+ ^
4 f( ]% _4 h4 N- M% H: k( M, c% b4 L& z"Ridge Hall computer assistant; may I help you?" - _$ I8 r* {5 b
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ' h2 X& a5 e% B- r
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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" j' _* z2 A' o, ~5 ?, e1 H7 H您有什麼問題呢 ?
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+ C7 [, l, Q5 ?/ w"Well, I was just typing along, and all of a sudden the words wentaway." ' R7 [& y5 ` Z1 s! h7 _" X
/ p. I( c7 Y& [; X0 Y3 q$ H我剛剛自已在打字的時候，突然間所有的字都不見了。
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* O" o3 ]# e. D"Went away?"都不見了。
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"They disappeared." , Z2 z. i0 h3 N
5 {5 o$ L: }& x8 z3 r它們都不見了。
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"Hmm. So what does your screen look like now?"
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4 H8 K# S# o* w7 L6 U嗯，現在你的螢幕看到什麼東西？ 4 U, R6 l5 X I( c
* a' X4 @/ b! Z& y t"Nothing."
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沒有任何東西。
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8 F" C4 j7 ?2 D4 L"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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s: U$ I, }0 |: i9 c"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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3 `2 T {& S# q# ^1 v, d% A"How do I tell?"
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我要怎麼說明呢？ ! o E$ y! B& `$ K) a* t, b* ?
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ( X( G) _+ H8 M3 V3 m
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"What's a sea-prompt?"
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; Z5 a) X! V' `5 C$ C" U- u4 n5 o什麼是 "海的提示符號" ("sea"=海，和 "C"同音) , }& c) B0 v; A+ v
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"Never mind. Can you move the cursor around on the screen?" # V( _% }$ F1 A& Y+ ~* y: K
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." " s* s( I" h: G# y8 j6 Z0 [3 I
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; [2 X; H; h; m2 M c* q
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"Does your monitor have a power indicator?" ! _' ~! P! E+ a2 `4 L
% @6 M$ ]2 n7 a) T; z1 j( ?) V顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" / l5 O; I% P( }# E" J, e
! X3 O7 f! K' H2 }, s, E0 Y5 a什麼是顯示器？
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" c: X ]7 ~" x3 Y. E+ }+ g( |. |"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 0 p/ r( m: _& L. ^
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就是那個看起像電視的螢幕， % E+ S$ {3 Q, ?
' r6 i1 P7 [( Z. U5 V5 q4 e有沒有一個小光點告訴你它是開著的？
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& S. W% Q0 j' O8 n8 }# P" L) sI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 6 U3 r* ]+ x0 G: f7 u1 P+ E& k
& Y* e2 b8 E' e3 i0 H9 L; kthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 W5 u# ^# X q& y M
+ i+ T' C# b0 T$ D4 f2 Q"....Yes, I think so." 9 i. @7 J6 _9 V, c- a6 n! E8 P
; k# g, E2 O K$ ^: F是，我想我看到了。 ' a: N7 g0 p1 B" |
5 n, I- v8 [9 u- X% A"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" ~2 b- ~# K0 |' T8 {$ M' }" w$ ^"....Yes, it is."
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% v K+ Z+ ]' L2 ~* O3 G7 E有啊!
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7 x/ m0 d- r' F& A"When you were behind the monitor, did you notice that there were , D# W* a v" C/ Y" x2 R
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two cables plugged into the back of it, not just one?" / _* B' s* y+ Q8 Q
& ]% {* Y$ E o4 o( s+ e# t( n* I! q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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, n7 ]5 Z! v5 y% {$ a. i"No." " h3 o5 b3 I) H9 j" \
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沒有。
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: \; b J" D5 Y3 \' i( D: K"Well, there are. I need you to look back there again and find 5 x& t0 I. `% T" X
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 ! Z+ t1 v) _, `) Q9 K7 j& s
( C6 b# N N4 W7 T: o7 H7 ^"....Okay, here it is."
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OK，找到了。 : |+ L+ F! b. W
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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* ]1 { d& ^" n再替我找下去，告訴我它有沒有確實插好在電腦後面。 # }" @- m( s) d% r4 d
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"I can't reach."
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我搆不到。 7 O, S( ]1 p% b0 D" y
& q- j( I6 Z# C# D# [3 j"Uh huh. Well, can you see if it is?" 5 \# l! A7 H' \, F
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嗯，那麼，你看得到嗎？ : Y% ^) [4 [+ j
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"No."
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$ v* Q9 |) i, n. ], d4 l看不到。 1 g4 K, L6 G+ p \1 D4 s# H
) V& r3 Y K% `2 p7 ~. B- w"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" j$ l7 m; y* P: Z j* Q8 }$ W喔，不是角度不好看不到，而是太暗了。 # N- K) I1 H4 ?, w0 i" F# O6 R
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"Dark?"
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5 `+ @( z& f/ X U" M8 m太暗？
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"Yes - the office light is off, and the only light I have is / D& C4 C0 K3 s2 ?, e9 t
: M! m/ |5 j* T) ^3 {1 O; ]& N3 j ucomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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- K2 f9 W% q2 G. ^4 ]0 L; r"Well, turn on the office light then." 3 k8 @& e6 p7 o1 z# J* |
5 v; _/ B) n# H+ r% T, x9 F% \那麼把辨公室的電燈都打開啊。 ! X7 }- x! ]+ Z' f
1 x6 N5 L+ i9 z2 A t"I can't." 4 l$ |2 }* k: G* c
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ ; l1 Y3 @, D3 |0 W4 w' X0 i" ]
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 6 {" [% b# l3 }" ^
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Do you still have the boxes and manuals and packing stuff
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& Q3 s4 x5 g. k9 Byourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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4 x4 } r7 C+ `+ }4 W; \- C$ u* ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 i% j' [ m D
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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; k+ v4 l& G. ^4 {/ n# W W0 k"Good! Go get them, and unplug your system and pack it up justlike 7 {6 V0 S; G# @* ]& B5 S3 p
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it was when you got it. Then take it back to the store youbought it from." ^3 c: |9 L' O* y0 G& |4 y0 H
5 Q& Q$ w2 v P1 c/ ]! p' f很好!去把它們拿出來，然後把電腦搬下來包裝好， + h/ V. z4 o; T$ d
! l% Y8 l# }/ ~% U3 d( X就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 N6 v, D# h% ~
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"Really? Is it that bad?" 8 S3 D" ^1 K2 ^1 E0 H
2 [& j; |# Q- |* ~ H' A+ [8 I7 r) ?, T/ o真的嗎？是它壞掉了嗎？ 5 g; G0 x9 l; F: V
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"Yes, I'm afraid it is."
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& M9 h' q& \8 i( g. ?, ]( {9 x. w是的，恐怕是這樣了的。 5 A+ p3 ~7 h) O- R7 d
4 ~0 B W. H: e" P"Well, all right then, I suppose. What do I tell them?" " b. V# b6 c9 R9 y5 J D6 X
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; {, o2 |0 ]4 j
# R( N% y* ~4 e" J: u& \2 p$ V"Tell them you're too stupid to own a computer." g9 w* ^- w; {+ G( j
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
