Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % b% Z' \) t7 R$ c- W k
# z5 P+ g( x d+ p( ?"Ridge Hall computer assistant; may I help you?" 8 j# p/ F g# N& Z6 ]% }
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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' L. V' J1 r$ H7 t2 L& y7 z1 T是的，我有WordPerfect的問題。 " g( m& y+ W3 d8 m
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"What sort of trouble?"
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您有什麼問題呢 ? 0 h9 q: ]9 ?1 X, o
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"Well, I was just typing along, and all of a sudden the words wentaway."
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- A0 b9 b% t- y8 A9 i' |8 c" I我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 g- C& ~, L7 z1 `"Went away?"都不見了。
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"They disappeared." 9 f$ Z! Z/ u. z. Y
+ s& f6 E7 F" M6 t1 l$ \3 O它們都不見了。 4 ~' a9 g3 G/ d& p; G# E
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"Hmm. So what does your screen look like now?" 9 G6 ]/ o: Y8 q' u( c2 L7 Z
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." , e, t9 n: P) A2 u/ K/ f
& e) T9 t* H2 E9 p+ {沒有任何東西。
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, K3 s+ e% ~/ p# k# U8 Z"Nothing?"
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4 D) i1 i2 y1 e% x! ^" M沒有任何東西？ . b, z4 @& P6 A6 Q( H
# J, ?4 g& D8 K9 h( x2 V5 C"It's blank; it won't accept anything when I type."
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, \$ ^' U$ h( P2 B" D1 v螢幕是全黑的，我打的字它都沒反應。
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% |- H5 S8 K* N9 i; `' c"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 , s& Y' ?& V2 l* _& s, `7 a
) k: h) [& G- C2 ^ T# \6 S6 h+ x"How do I tell?"
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我要怎麼說明呢？ $ Y0 c2 d1 j* x {
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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3 E. u& z7 w2 h. @+ h# ["What's a sea-prompt?"
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$ A( C; x! J1 J' q5 |' v$ n什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % O6 x( q' d6 r) V4 H+ p
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"Never mind. Can you move the cursor around on the screen?" $ U2 v9 [1 B2 c# L$ [3 W0 S
; L9 S9 C7 Z/ K( t8 F, a' U% e不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ I" q6 S& r9 X J0 Z) G
" `3 g) t5 W1 J K4 ?" e"Does your monitor have a power indicator?" * p% {, O$ n; `( Q6 P' b
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顯示器上的電源指示燈有沒有亮？ M3 N$ b) t( f: N
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"What's a monitor?"
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什麼是顯示器？
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# [8 {1 H F$ w0 i/ W5 q"It's the thing with the screen on it that looks like a TV. ; X; B. l% H7 J' T% l9 j3 ]+ Z; D
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Does ithave a little light that tells you when it's on?" 8 m, w- S" c S
2 G* _/ W( n8 S! P: S3 r就是那個看起像電視的螢幕， ) V1 Z: N* h: B3 `' h0 L E) W
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 : y; `8 o7 K6 V& k1 X! ?0 Y
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." # Y( Y+ M- p7 Q
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是，我想我看到了。 $ M0 c- T- {( D. f
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ! d: ]0 a! t! Z M+ C
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有啊!
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! q" A2 v0 @+ H"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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: k3 O9 {8 I1 y( ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 J- d! i, _/ b
4 P% s9 g1 ?3 F' A9 e"No."
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1 h" }6 s" Y: `( h沒有。 . k5 _& }+ I4 e& n4 `
) f# a; E) w* ^ `"Well, there are. I need you to look back there again and find
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theother cable." # Y/ E5 @- ?! C0 Q. q
' O! N6 J7 C0 L1 |0 D) `- r就是了，我要你再到顯示器後面去找另一條電線。 2 X5 R1 E8 g* v) ~" |
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"....Okay, here it is." ( B6 `7 Y% G, Q7 R* ^6 Z- w9 X
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OK，找到了。 + l" d. S$ M' A
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"Follow it for me, and tell me if it's plugged securely into " h' D% B( v8 `+ ?1 r
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theback of your computer."
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! J% v7 Y/ V8 c再替我找下去，告訴我它有沒有確實插好在電腦後面。 , K x/ q& R* \4 `& \
& [/ b9 c, F$ m"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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2 M6 F0 i8 z& E% n"Even if you maybe put your knee on something and lean way over?" ( _* Y9 K! `- f9 w/ N' q ?/ o
; y0 O& s2 N- k6 N7 g: v: R那麼拿個東西墊高，爬過去看一下？ $ k) l5 ~- {9 h6 G5 q, w5 t/ L
& t. X W l3 X0 J) h. X: F"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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8 e. Y( T: e" D% b* [ p0 Z* q喔，不是角度不好看不到，而是太暗了。 ; O/ i) @% ~* u( O! S
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is ) [% i% Q" r5 ]# K( r
) C2 a+ F! Q4 K) i7 Q" kcomingfrom the window."
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* _0 d4 `6 Z6 }6 x8 b$ X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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# d, p: }: O6 F3 y: @& {/ [# J) ?' e"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 8 T0 o. w) s9 L8 W" \) j
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"I can't." * `9 ^" l# y% ?
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沒辦法。 9 h2 \7 O) \0 A1 i, U) y
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"No? Why not?" ' F4 Z7 r( R5 |: a* ~8 b
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沒辨法？為什麼？ & }# Q1 W# }' U
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"Because there's a power outage." V2 V+ b' j1 J- C+ V
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因為停電啊! ( g8 g" P: q& ]+ X; ^) e F* _
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"A power...... A power outage? Aha! Okay, we've got it licked now. : r5 X! I) L* E) g9 ?. j
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Do you still have the boxes and manuals and packing stuff
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- v/ x7 s* W p4 R+ B/ M' @: v! Kyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* M2 z+ T- |% P"Well, yes, I keep them in the closet." ) }# p( y" i) j( S, a
! z) e2 W8 u5 r& t' Z7 c嗯，是的，我已把它們收在櫃子裏。
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! ~* x1 u$ {* b% K5 F"Good! Go get them, and unplug your system and pack it up justlike
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' V1 J% V! o" [it was when you got it. Then take it back to the store youbought it from." ( F+ E9 Z @: c* Q( v* O- g' X
' d4 }0 \7 i J! T' Y; K& f. V很好!去把它們拿出來，然後把電腦搬下來包裝好，
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, }2 X, w( L- O1 T就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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4 w0 C( v. k( n0 r C) H真的嗎？是它壞掉了嗎？ 5 c# K9 @0 Z ?" [+ M: P& G0 e0 s
+ C5 q7 \3 M+ f4 j% `; d"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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3 j" C, o; t: U% W0 T- F"Well, all right then, I suppose. What do I tell them?" , i( G" Q) ]4 z$ ?1 m$ n8 ^
5 k5 b, C4 J& Z+ o喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! o6 {* F9 O9 l1 C- e3 l" o
- L( f4 p) i, P* Z9 h/ t6 R) D"Tell them you're too stupid to own a computer."
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6 v+ E3 s4 I8 M' A6 u1 _# G$ ^ v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
