Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % K; f1 ^- N! p0 u9 R
( g! z: S9 f" W, b0 i7 ]/ F"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 0 S$ C [- W* Q9 O0 `" T
4 f4 F8 N& {, |7 h"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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1 @: e# J9 ]" a5 c7 x% i"What sort of trouble?"
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{. L4 k1 G. z! r! x您有什麼問題呢 ? ! t: M( _: j( a, }, Z6 w7 x! ~8 a
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"Well, I was just typing along, and all of a sudden the words wentaway." 7 P2 w1 m r5 i9 p7 X0 z; ?
" F" t$ \7 }- F& y9 A& a8 }我剛剛自已在打字的時候，突然間所有的字都不見了。 2 H: `) B: U( g) D
7 g* [' a6 K; y g# Y1 T/ P: z"Went away?"都不見了。 * R+ g: }! l, ]9 a3 A2 M
5 @; n/ W- `# M"They disappeared."
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它們都不見了。 + @4 j$ p0 }6 Z6 q: r
5 v/ w2 _! p; D+ j" u"Hmm. So what does your screen look like now?" 1 I) m( s& Z+ }1 q4 t5 f2 Y
4 G6 N9 L# U$ I6 i5 Q% [嗯，現在你的螢幕看到什麼東西？
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"Nothing." 6 H% X$ p9 V1 `2 n
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沒有任何東西。
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- w7 A. ~6 K8 V _"Nothing?" ! g# c# g" X `# _* D( B
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沒有任何東西？ % J/ ^/ k2 c5 n8 E5 l" `- i# V
8 g( f6 v) o1 ~0 k9 s+ J# ]& |"It's blank; it won't accept anything when I type."
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; s4 z" V( _& D5 P# |螢幕是全黑的，我打的字它都沒反應。 ! N: [0 u, ?. J* J9 S
* R l! R# \0 I/ T"Are you still in WordPerfect, or did you get out?" , z9 ]% v% q2 Z! y, E# i: l( }" V1 X
/ l3 a+ h) C( F1 ?您是否還在操作WordPerfect，還是以經離開了。
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/ d* h& m) P: ^1 ]! Q j+ \( F2 P" @"How do I tell?" , J& }4 V- ~5 F6 ?% |9 C: v
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我要怎麼說明呢？ 6 D0 ~4 A. t+ S- v/ x
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"Can you see the C: prompt on the screen?" 4 h/ A/ V( a5 k* E0 |8 W
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你可以在螢幕上看到 C: 的提示符號嗎？ . P. e3 M, q$ d0 m: _6 X9 j: U
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"What's a sea-prompt?" 7 l5 P/ v9 M1 E% o( o- k0 Y( ^. o
4 J8 X2 v5 H% N& D& V2 J3 Q什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' Y' Z: {& P& C"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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( [$ {* X# N# Y W- p"There isn't any cursor; I told you, it won't accept anything Itype." # n0 u4 _4 b2 H# [' {6 C8 _
7 W% G$ l' r: V* X! }$ Y( t( J6 r! \螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 f- s" }; ]+ Z. P* G
5 A8 a. c6 l' ~* {" X" y"Does your monitor have a power indicator?"
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, d4 X k6 i/ }0 P0 L顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ( L E% O3 m( _3 d$ N+ c! ~( J
- T7 Z- G* b! Z什麼是顯示器？ $ w) w! c9 z3 @( O
" U3 {& k; L- z% b"It's the thing with the screen on it that looks like a TV.
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! ^+ U5 m$ `0 bDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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) N1 C3 o) V8 M* q- o2 x3 k有沒有一個小光點告訴你它是開著的？ . H$ v: d- |, w$ c9 f9 w* r
+ b& `+ C0 c9 O. N) |5 t& ^I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ; j# y7 _1 F7 _( \! b/ a; ~; M
- Q1 {7 S, [& H; D2 e7 xthe powercord goes into it. Can you see that?" 1 F! E2 i- s0 k# S9 S
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 |( L3 y% H7 f2 m
( A3 U% o3 ^4 R6 H1 z. j5 r"....Yes, I think so." 6 @; [1 p e# [0 \9 S8 B
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 V5 L3 ~& I+ G; R2 [* |5 K
. ^6 |: N: c6 `8 @+ _太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 `* h+ P0 T, k8 q/ ^
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"....Yes, it is."
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有啊!
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! f9 w" A/ i% m"When you were behind the monitor, did you notice that there were 2 \; Y) [) R3 g6 P6 C/ |- C
1 L/ A& I% P0 I0 p1 Utwo cables plugged into the back of it, not just one?" 0 E5 G/ ?6 m" F5 Y+ _
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * U* V" n3 U: H4 F! J& U
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"No."
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沒有。 3 B$ A4 V) B( m$ C, I% M
" a% v X0 o$ Y5 E) J; n1 L+ i"Well, there are. I need you to look back there again and find
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theother cable." + z9 x& c5 f4 @5 R2 V" D
: Z0 d; `$ K, s/ t% w就是了，我要你再到顯示器後面去找另一條電線。
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! H6 S4 b, o8 f6 G9 E6 l& `"....Okay, here it is." % S! g& O9 N1 o: o3 g
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OK，找到了。 * f) L) W& Q1 z& R! |- C
% R5 J# m2 v( u; C9 z, o"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 [+ F" k, {) \$ c
5 s( f6 ]1 v, t1 u. ?"I can't reach."
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我搆不到。
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) d2 r2 n$ e Q) Z4 }"Uh huh. Well, can you see if it is?" 7 L* @) H9 i3 J, Q
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嗯，那麼，你看得到嗎？ 3 N3 t( W# p7 ?2 h' ~: c" s: F. a y+ m
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"No." + O7 F5 W; y( {& U
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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+ o9 ]5 W7 A7 u" \( b+ _那麼拿個東西墊高，爬過去看一下？ # {$ B! l2 f2 E6 `5 R: b6 W
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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) \+ R! l2 c+ \$ g0 e; _喔，不是角度不好看不到，而是太暗了。 7 C% l6 x' E. B* I) K
% m2 ]) Q2 _1 K! @7 F& `- }"Dark?" 7 g: h% y' ^9 I* t' e
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太暗？ + D8 a8 ]0 G+ O c; a( C. u. P8 t. J3 r
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." - i5 _3 a. @+ n/ }" h$ j
* b* C/ y& ?0 {- U9 u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 L7 G# c+ ?" o( `. |. ?2 r( O
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"Well, turn on the office light then."
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3 R6 G$ o) _0 v那麼把辨公室的電燈都打開啊。
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"I can't." 2 m( h; ]: P& |) c& t! N7 w
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沒辦法。
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"No? Why not?" u& F( I/ k5 p, Y% [5 C4 a& E" S
+ s9 ^7 i1 K3 y* }- R$ c* O沒辨法？為什麼？ ' v' _- a3 g: P6 ?
- J% S4 B0 [( Z5 p"Because there's a power outage." - D7 U" m0 Q' W, ]
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因為停電啊! 6 f* x7 ]- r) E
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 O9 W6 @2 T% ` a( l ?3 t; J$ t
6 H8 d1 K9 p9 d8 Q& ^Do you still have the boxes and manuals and packing stuff
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: P0 S; v/ f% I% L5 ~, F; n' dyourcomputer came in?" , n7 `) U/ D8 [1 [
" E) S5 @+ R" K7 c" C停...停電？&#@!(& ，喔!OK，現在開始打包， 6 K% A% E+ e7 Y9 D6 Y
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / P# [/ g2 r( ?6 Q% H! ]0 `' I
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"Well, yes, I keep them in the closet." # s) A3 X% I6 Y( L+ K3 g
' @4 d) T3 v! S* d- r$ P/ G嗯，是的，我已把它們收在櫃子裏。 7 ^% i& w) J( M/ _5 u2 _) J
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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! n% z3 K& D: L( c% T+ [4 m很好!去把它們拿出來，然後把電腦搬下來包裝好， ) u3 V1 @$ N( M* O ~' b
, n0 P0 d1 k7 P8 S1 A就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 |5 Z( f$ _6 a# h- ^+ D
- G& F" H# g/ ~% k( L1 ]+ \"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ $ l- p* q0 z6 Z9 r/ ?: U
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"Yes, I'm afraid it is." 0 Y# f* Y6 R$ L4 {! A/ r6 k m2 F
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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1 p- W+ _, [ @& ]3 T喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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. ] O3 Q5 j" b" x, K# C3 U# X! ?就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
