Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: h- c- w% r Q6 M"Ridge Hall computer assistant; may I help you?"
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0 s2 V2 _. X O6 D; I' X/ sRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 d4 ~8 k1 J! y+ Y' u& \- g"Yes, well, I'm having trouble with WordPerfect." ( h+ M$ a1 @1 r
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 7 `$ i& L0 d9 g4 v. q M4 h8 r/ s: ^
7 d+ {. h! y; b7 r"Well, I was just typing along, and all of a sudden the words wentaway."
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3 a" A0 O0 v( z! \8 N我剛剛自已在打字的時候，突然間所有的字都不見了。 ; N+ i% t; o: B- s: s6 l8 h
/ B. x9 ?1 a l2 ^' ]6 ^"Went away?"都不見了。 5 Y6 F% K6 p$ j) N6 k/ I
3 g$ J; F! v" i1 @"They disappeared." ; @9 c+ A; Q6 W
+ L- U) j$ h& V( Q' m: t它們都不見了。
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% o" C1 U: w- z0 L+ ]"Hmm. So what does your screen look like now?" R3 X" S9 V2 Q
: c2 ?/ C% g6 T$ l嗯，現在你的螢幕看到什麼東西？ " k% }- x& @ J$ Y% y, c" J" Z# I
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"Nothing." % h. A: ~2 J0 x+ x9 e
8 X# h+ d" F0 z9 S沒有任何東西。 $ O& J$ E( J' D, r* f
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"Nothing?"
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8 e/ ~# [! i( q/ P5 B沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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$ M- m( V' [7 L \+ `. D5 }/ `: i. u0 Y"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 6 q. O k6 R( K8 e7 o! {7 C. [0 R `
, }3 @6 _4 |8 u" M"How do I tell?" 5 B8 V: }* O! o+ i) M. b( f f4 n% K
1 T8 S) b; w1 [* J我要怎麼說明呢？ ( p* T3 b( x- V4 b% h, y
. O! N1 W! q% @" h"Can you see the C: prompt on the screen?"
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9 Q: j3 q/ i( \9 l你可以在螢幕上看到 C: 的提示符號嗎？ J+ Y3 E4 B, u# L+ l* Q& B
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"What's a sea-prompt?" 6 T7 S" g2 n$ @+ |: i
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & ~* K: I- E# B D
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 4 T8 j& c5 A4 @% S3 P
( p- @# b4 n; C; [( s6 V"There isn't any cursor; I told you, it won't accept anything Itype." . _9 p- u6 V) M3 |) w N
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" & ]- E7 d% e0 L
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什麼是顯示器？ $ n2 Z. u3 C8 S$ V; L
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"It's the thing with the screen on it that looks like a TV.
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* l) x: [4 q. X) DDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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$ U- [( L0 q1 ^" X有沒有一個小光點告訴你它是開著的？
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I don't know." 9 x. L2 k( ?# a! x# f7 G: \& W
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我不懂耶。 * M+ r2 K" i9 t2 g! v1 A
$ u; |; ?* q2 {8 _5 |"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" # D: z- V7 p5 E" b0 B
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - N d) X- F. Z7 Z
) w4 }! G1 }4 M7 @* I" L2 H0 ^! A"....Yes, I think so." & B( T; }" P4 s/ q- a9 ~3 h( q
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - b$ e: s5 d7 v
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"....Yes, it is." ; x5 h! X* h3 M. }8 d
- J5 E. m' I( N5 B' N' F有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 5 m4 R, ]1 g/ r3 P* q
( G, c5 I7 ^) R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & @$ ^" s. q, w/ \
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"No." ) h; n& U) r4 l
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沒有。
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: O* b2 T8 q, X6 m5 t4 N. ?"Well, there are. I need you to look back there again and find
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theother cable." ) \$ [8 t8 f( c9 V1 O
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就是了，我要你再到顯示器後面去找另一條電線。
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4 { E9 d7 V" @. d" i"....Okay, here it is."
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1 G$ o% X6 ]0 _3 W. w& O. {OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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4 c/ C w5 Z9 v9 I F; d( ntheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! i; N9 p0 n* e% r$ W7 g
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"I can't reach." # v* y# I! F0 j7 V! H
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我搆不到。 + z9 z6 c( g$ v6 E9 ^7 G" z
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." ! T0 q& _+ e: C2 z
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看不到。
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[# s7 z. K- T# w) x! J( d"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 n3 o! n! y. t. {
% q! H* P' w3 J: L* O$ p9 h喔，不是角度不好看不到，而是太暗了。 # S, D2 e) Y b
! q3 k8 `% A# L' u: [+ ]8 L; H% a3 g- K"Dark?" * h, M/ t1 g6 e8 a
& K# l) R. ~: e% M5 u8 N2 h太暗？ ( g" Y4 t' P# ` i z! m4 r
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." " ~. Q! f: o) t* Q3 ?2 Q* {
5 f! a7 Q0 s) p8 i# A4 ? `是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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2 w/ |* F$ ~% [7 O @* d3 @"Well, turn on the office light then." ! O1 i2 C, b+ N
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那麼把辨公室的電燈都打開啊。 8 R) i$ P; @ n( o
7 p: E/ m: D! ?% G7 \% ~1 [- T8 @3 e" u"I can't."
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. q8 R7 h8 K4 V) H$ g2 s/ M4 @沒辦法。 ( g: |2 d- s( D% e4 _
7 X9 b' q( E. ^"No? Why not?" : K7 o* t. A: G. l
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沒辨法？為什麼？ ' O' Q5 c8 M% f9 s" P7 E) ~
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"Because there's a power outage." / u- o/ Y) _/ a, B+ z
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. " z1 t2 o1 X: P$ ]7 Y: F, U2 O
- A. f- f5 Z0 M* |7 B$ G+ \Do you still have the boxes and manuals and packing stuff 2 S: ?# e, I3 I2 G; h0 y, S9 N
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停...停電？&#@!(& ，喔!OK，現在開始打包， ; a* h5 M2 m1 }; k' O- i8 _2 O
0 w* ?4 C9 \9 r" J. k* ~" T# E* C電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." # T( l: v* P8 k) V
3 e7 ]9 L9 O ?- H3 Z( M3 @" h嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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* h; d% R- x9 k6 C/ Q4 ^很好!去把它們拿出來，然後把電腦搬下來包裝好，
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* x' z; i' s3 K& P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " t! x! P% D" [ q7 \% J
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 3 b5 t4 d# g% ~/ ^
8 O+ r6 |+ V2 B# t: q3 ]"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 ?2 w) }* _, [# U
& I- w& F" s/ K1 M% e% h"Well, all right then, I suppose. What do I tell them?"
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/ q9 k$ n( y3 N! M喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 3 L2 N. h9 m6 ]1 ~4 m% H% h
( w4 Y4 J0 k5 r2 n1 L5 l4 z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
