Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" % E! R+ V0 Q6 p. z0 K
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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7 C& F8 y% F! Q% }0 ^) {5 s是的，我有WordPerfect的問題。
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"What sort of trouble?" 5 [* Y r" l3 l" l9 p5 r
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您有什麼問題呢 ?
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- F3 u7 t) ]( Q% V; s"Well, I was just typing along, and all of a sudden the words wentaway." 4 ^, m- t1 l& ?, d0 ^- y, p
0 f* g( V( ]! }, U4 O6 y/ d1 p+ ]我剛剛自已在打字的時候，突然間所有的字都不見了。 # k! q5 \8 g" h# G3 @$ B" c u
1 n* H& O5 k9 ^( ?7 }4 W6 d"Went away?"都不見了。
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. [# L( o. J/ [8 j"They disappeared." . l H4 r$ i- K& w6 ]8 D S# W
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它們都不見了。
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6 f2 A4 A1 ^# ^, y4 Z; H"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 8 v$ t/ a; H- ?# ^$ E! U. Y
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"Nothing." ! }/ L5 i4 }, D; x: C
% `: s' [2 |: x. T沒有任何東西。 ) Z4 {# I6 B% L, t' d# z
X5 Y7 `# P6 a& O) R/ x) B"Nothing?"
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沒有任何東西？ 8 b) B8 y- O6 U) x! H I$ Z
, t6 }" ?. w/ B, E"It's blank; it won't accept anything when I type." 0 f6 K8 T" h. ]1 u: o! ?
1 w2 h `4 G; l螢幕是全黑的，我打的字它都沒反應。 # @5 \6 A7 `6 n+ @: w' p
+ q( ~/ h7 M: X' b+ x4 O"Are you still in WordPerfect, or did you get out?" ! l( w }6 o$ c0 q
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 8 }0 F/ B% }+ E6 X x1 I8 ^
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ : m5 ?9 Q, ^6 y/ e7 G- N- a O
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"What's a sea-prompt?" % f- l3 K; h7 {3 L( ]
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! K; }# S' Q5 W8 i/ w
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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8 v( j- u' l% u. S" A* W7 `& G5 D& ^"There isn't any cursor; I told you, it won't accept anything Itype." ! c3 R' D0 H/ g8 I! n
( f! z d( S- V! b% e2 {) J螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" * E# S* p1 }; |$ j7 m& s
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顯示器上的電源指示燈有沒有亮？ 1 `# u7 h* y% c) [6 @. j* H0 |
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"What's a monitor?"
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0 M2 x5 ?% ]; w什麼是顯示器？
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1 a7 f$ i6 {. N h& M$ @/ O9 ^"It's the thing with the screen on it that looks like a TV. ) f+ L5 t0 V0 w- r$ q
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Does ithave a little light that tells you when it's on?"
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- a! K5 F2 j) Q* F4 z& D, `7 v3 x4 {就是那個看起像電視的螢幕， ) F3 }: |& a8 c* t' a6 G) Z
* r4 T3 B( r9 u0 Q/ P有沒有一個小光點告訴你它是開著的？
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I don't know."
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2 L7 J8 r0 l7 c- ]9 c# g我不懂耶。 5 _3 [3 A" i0 k7 B3 N5 f+ y
5 t# O9 b" a( O0 V1 Z! f) M- `2 k"Well, then look on the back of the monitor and find where
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4 W% b1 L2 O9 i" C* M8 |, Fthe powercord goes into it. Can you see that?" ( j! S- @+ u$ P" N! b! u- u
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ g) L; S1 c$ D t/ Q; }; D8 U6 p
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"....Yes, I think so." # b4 H. Z6 A( O8 X e. y2 @5 Q
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是，我想我看到了。 & R. g# B: v- P7 S! Z. m. u
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." $ S8 t# J4 t2 J9 @: x" X
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有啊!
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, @, ]. ?0 y Z6 e8 Z" d"When you were behind the monitor, did you notice that there were # k0 Y( O( [) }
2 e R1 A% @; ^ Ftwo cables plugged into the back of it, not just one?" + ~/ D0 ?" R" J3 ?9 \! [
8 Q6 P3 g& J D% s) q% E' K* C1 b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 v' u: z7 _( }: k) |8 w9 C+ ~* w
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"No."
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0 [. x2 x$ R' {. L" A沒有。
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9 v) g- d, Q2 h: u( @# X8 _"Well, there are. I need you to look back there again and find
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2 X; l+ j3 _# s, c6 N' Gtheother cable." ]; r! V1 i" }3 ^' g* T2 c
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就是了，我要你再到顯示器後面去找另一條電線。
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& \* e4 w, I; ]8 e6 }"....Okay, here it is." 7 z' S7 z3 V Q' B
: a; J4 n! M& A6 QOK，找到了。
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, P! m3 ]/ \& C7 O& F0 T"Follow it for me, and tell me if it's plugged securely into " V- A5 y9 E/ Q% W8 ^
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theback of your computer."
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5 A1 s g _1 Q3 o( f再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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1 f' I6 o3 D( T& J我搆不到。 3 O# `4 t' e- B( N. C/ w' E3 X: V
) f9 }' N' i; d, o6 M) ~: b"Uh huh. Well, can you see if it is?" ) ~( p* B9 k j9 Z" {; m3 D
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嗯，那麼，你看得到嗎？ {& W6 H4 H: |% l: w, S. j" I
2 T' _, L* l$ r' c"No."
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7 ?. B: w# q3 s3 r7 B2 H看不到。 8 E/ E# C6 G$ P3 M& J& h: h2 L$ U( @
& Z7 c7 ]+ t' k8 s% V; O"Even if you maybe put your knee on something and lean way over?" 6 Z2 I" y9 w* j
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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1 H. h$ b% h( j3 X: F# f+ I9 G喔，不是角度不好看不到，而是太暗了。
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) I- |* }3 u+ C: g" A" S"Dark?"
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太暗？ 7 ]/ l) p% w3 C& G: j
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 3 f2 \2 b" j1 l/ ?% ]0 }- Z
" z, l! J! Y6 d: |7 l% F! x是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 E7 n) \: Q$ V2 v/ U6 X
* ^1 h1 q' s0 d9 Z"Well, turn on the office light then." ) q+ Q2 W* g: C8 Q
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那麼把辨公室的電燈都打開啊。 # m/ t. p; S2 H' S) l8 k
6 I K' C! l6 s( B- a"I can't."
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; I; |- w& W( a" j$ W& V沒辦法。
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- r* I5 M# _+ v m"No? Why not?" 7 S: I% A- R; k; z2 V
! f5 ?- S5 W2 ]/ T沒辨法？為什麼？ 7 o g* S, l) Z, Y4 I
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"Because there's a power outage."
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. p2 o$ i5 F* v因為停電啊! 6 j2 \0 n& o; b" C. y5 Y/ z
% q0 A) j, L& n$ h O3 b7 g; c"A power...... A power outage? Aha! Okay, we've got it licked now. 1 ~! ]) _* c: I3 l- P
4 ^$ i8 D& ^% X- r' \3 JDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" , t0 |! Z7 { Z% W8 l% z! b' {. P
& r% r8 a3 W; j$ H4 k2 T停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* V/ J' c# \! r"Well, yes, I keep them in the closet."
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$ ?2 X! C. \3 }: _5 n4 P嗯，是的，我已把它們收在櫃子裏。 ) n3 ?2 H2 H1 L% I
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"Good! Go get them, and unplug your system and pack it up justlike
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0 Y5 v2 @: O/ c, N( p5 Q7 hit was when you got it. Then take it back to the store youbought it from."
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& l4 v; Z1 [8 ^0 N+ f很好!去把它們拿出來，然後把電腦搬下來包裝好， ( c }* o! A+ ?/ a) F6 j7 O3 p- T
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 w& W: J( h+ E( ^- B
4 L( \4 \, W* E9 ], f"Really? Is it that bad?" 1 ?# h& W5 b' B9 a- L* C7 g
/ Q, q' L5 c0 b% @3 \真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ) W$ k. H$ u3 d0 I
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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2 L3 t6 L, e9 E6 C0 i5 \2 r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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/ ~" d) N( S* |6 r. g; I"Tell them you're too stupid to own a computer." ; |7 U, O* w; @# ~
0 ]4 Z% _+ L3 I: R0 S% ?' r1 f就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
