Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: E/ R2 t J% s! Z! T) ?8 V# y"Ridge Hall computer assistant; may I help you?" 6 A! ]) w4 x$ t3 x3 O4 {: f8 r: n
9 K4 }: O0 K- f. Y7 y7 k# @Ridge Hall 電腦公司你好!我可以為您服務嗎?
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' V/ `8 ~7 V) P"Yes, well, I'm having trouble with WordPerfect." " F! v; Q5 ]4 B! w6 p4 o
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是的，我有WordPerfect的問題。
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9 J1 c+ K2 a+ T" V3 O"What sort of trouble?" - x2 H5 t3 e, N
+ q7 A& n, i4 a9 k5 v4 `4 J1 j您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 7 n8 J3 R4 b k$ X1 k r7 ?8 d# h/ B1 T
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"They disappeared."
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它們都不見了。 + K; O. i/ {2 F
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"Hmm. So what does your screen look like now?" ) I. s) L+ Y# |) z5 p
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嗯，現在你的螢幕看到什麼東西？ % U& K h6 ^0 L; l7 ]8 I; @
8 U+ _9 q" p/ K& A1 w% A* [* f"Nothing."
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, A2 R, z) y' K5 i) }沒有任何東西。 ' Z' a m8 r Y( L% r
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"Nothing?" . H4 d8 O4 H; r& ~1 U9 h
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沒有任何東西？ ( }% s3 {7 n" E9 t% K. D* _0 L
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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" Q5 E1 v* m" K2 J. |7 u0 h您是否還在操作WordPerfect，還是以經離開了。
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% T6 ^* {9 e. Y" h& s"How do I tell?"
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我要怎麼說明呢？ " J2 T5 f. z6 R/ R8 |5 D) A% g/ k0 y
?' k( z3 g2 ^8 m"Can you see the C: prompt on the screen?"
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( U2 S: L6 O2 Q+ Q0 B你可以在螢幕上看到 C: 的提示符號嗎？ 5 h1 Z( U- P- m D, c; M
" w$ u" D! T5 y# K"What's a sea-prompt?" ) L& A, f7 b8 U- P
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 6 |- M3 p7 s! l. P2 W
3 @, S$ n, r9 o不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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+ ^ N/ T g; ^螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : u d- b4 F* q2 R$ n/ C* f
: Z+ [- i. c: @/ k% I& m"Does your monitor have a power indicator?" 5 o4 V$ x! a# j% a) V
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" - k# d$ |. Q4 v6 I- R+ e/ e& h: i
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什麼是顯示器？
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F+ _! L7 q8 P8 a+ n7 j6 n8 _9 |"It's the thing with the screen on it that looks like a TV. $ x* D8 {; R3 Q" w- P' R( T
3 Y8 ] z$ {% t+ IDoes ithave a little light that tells you when it's on?" 6 y) _5 _* n1 A: \' o$ V
+ d; K: \, J: C' m% @9 ^" Z6 X就是那個看起像電視的螢幕， 7 ^' }8 N4 R2 Q
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有沒有一個小光點告訴你它是開著的？
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5 j' x0 a! L" C7 x8 d* eI don't know." 9 Q, u7 Z' T- |: y
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我不懂耶。
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"Well, then look on the back of the monitor and find where $ w" O; W) F! y6 Q% U; t. J8 s2 T
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the powercord goes into it. Can you see that?"
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( U$ N& z9 j: L+ E/ E& e1 P那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * y$ d2 M7 Y% A; P& X e
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"....Yes, I think so."
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是，我想我看到了。 ' o1 W- Y$ G7 ]+ b0 b' T
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & A1 t0 N1 K0 i$ O/ z; H7 u6 b
% m4 m+ T" c9 v3 S2 N5 Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( O- w5 b7 ]/ z
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"....Yes, it is."
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有啊! ' M% Q; q/ ?! ?. E! X4 D4 w D+ D
5 [) _( V( P' M9 l"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 ], N f, F% e8 R
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沒有。 ' e4 K' _ W' E; K5 h7 j
8 x, C! w4 \5 W. i- @"Well, there are. I need you to look back there again and find
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theother cable." " |1 b4 J! Q3 [6 H* |# h
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就是了，我要你再到顯示器後面去找另一條電線。
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3 j3 L/ }3 L9 b/ t7 }"....Okay, here it is."
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1 m. z, A' o4 p& k( q( r1 AOK，找到了。 0 b2 Y4 A/ U/ N8 U2 G2 k" w( P& o0 [
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"Follow it for me, and tell me if it's plugged securely into 9 [2 P' f% w- R n. ]
& N8 S* h6 X1 etheback of your computer." / l! {( _: X- [ S3 b0 r3 h& O: ~
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 y8 }! F/ S$ m9 {/ k
$ }# T: X5 p- Z: ?. I6 a0 ]" i"I can't reach."
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- f1 ^" L; p9 R* C" K我搆不到。 9 R& k( B2 N7 ?8 y0 k& x/ |( J
6 g7 G! ~4 u) q4 t2 U$ V"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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& z1 w6 u8 _7 z* c* T7 }; e"No."
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% ~" R& i, T' e* O看不到。 v Y8 \' }( U$ f; G, F2 g( |" Z: k
( E/ @6 B) k/ q. t" @0 s"Even if you maybe put your knee on something and lean way over?"
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8 J; U! K3 ?0 a; _' y那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." - {3 N g! K9 {, A- a/ e; x! N) _
. g3 M3 @, @% V3 t5 S0 j+ Q( q喔，不是角度不好看不到，而是太暗了。
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"Dark?" ! J# \% t, h9 G+ N
3 h J h9 K; Q4 o' l1 G太暗？ 7 s1 Q4 B# U% i. j% X
8 p# Z3 n O( k9 t# }1 E) x"Yes - the office light is off, and the only light I have is
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1 ]( _/ b0 N2 K' |1 N. @comingfrom the window."
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; t2 ~* g, |! `% [6 G是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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9 Q7 ?: |, z/ l! N& W2 P, m6 f* t"Well, turn on the office light then." ( R; \% Z; P) l" B
' R# L S0 @6 W" j" E$ P9 o. p7 l那麼把辨公室的電燈都打開啊。
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"I can't." 8 y7 C( | E* P1 o4 z+ a" P* ]
1 k5 Y% h) F! y# Z$ J8 h沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ " m' k+ i3 C; [
3 M/ l/ P4 |. [0 v1 c- \$ O) O"Because there's a power outage."
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; \6 e% O3 h1 |& r+ ^! e因為停電啊! 3 z% O; k9 R0 S* r8 j# D
7 l6 A; \8 s% v* D+ y"A power...... A power outage? Aha! Okay, we've got it licked now.
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" W: n9 N6 _6 M. k' r0 UDo you still have the boxes and manuals and packing stuff , F7 I) k% H0 c* N$ W+ L
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yourcomputer came in?" " v* P; P2 ^. b
& s5 m+ Y! a: w& i! L停...停電？&#@!(& ，喔!OK，現在開始打包，
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, [" j: \. D' e: N+ c( w電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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2 _4 T( `3 U6 V+ p% C嗯，是的，我已把它們收在櫃子裏。 7 a/ W9 s( Y3 R- _* l
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"Good! Go get them, and unplug your system and pack it up justlike / ^+ j: U9 Q4 D5 Q& [/ \
9 E c [' q1 e$ b3 \' V& T, Jit was when you got it. Then take it back to the store youbought it from."
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$ Y3 b2 U2 h2 N( {* E很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 t6 N2 R0 N4 Y) j) ?
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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- G* j) M- Y |8 @/ F2 y% g+ M! J是的，恐怕是這樣了的。 4 P3 t5 V" g; D7 J' G, V- w
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"Well, all right then, I suppose. What do I tell them?" , I. i& y6 j& G5 i5 u' E; S+ [
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ . \- `2 ?" \- f
5 O* S% \& S. Y3 P3 H( k; @" `"Tell them you're too stupid to own a computer." . @8 C" K" S) @7 ~' x
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
