Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." - E4 N/ P$ |* f7 `) Z$ g6 c
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是的，我有WordPerfect的問題。 # w3 x! V. w8 I% m- h
6 A5 v# a8 S0 @ L' l Q"What sort of trouble?"
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+ f% v6 u: q& K }- }2 k您有什麼問題呢 ? * K+ o4 K& N3 E! f( l* |
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"Well, I was just typing along, and all of a sudden the words wentaway." . v0 Z2 v: }9 v% [: z% P) @
7 u" S& X/ `. C- T* f. j" P+ ]+ C我剛剛自已在打字的時候，突然間所有的字都不見了。 6 u! [( M7 A6 |* g
- D2 e) b, p/ G4 z4 D7 E"Went away?"都不見了。 7 Y2 d6 X: S. D; H7 B4 i: t
, v f! A) R# E" s"They disappeared."
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: |) Q3 I& m4 v V. y, a它們都不見了。 ' S2 Q; A% j2 Q1 \% Q
* b S' S2 ?! r3 J1 r"Hmm. So what does your screen look like now?" 2 n% Y# [- n" C% m# r% h; Y9 s
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嗯，現在你的螢幕看到什麼東西？
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$ D) p' j8 e7 V8 u7 z"Nothing." 7 p: h+ h: x+ f1 s- ^
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沒有任何東西。 ' g+ h. n- g z
7 @. h, n* |4 C" V" U"Nothing?" 4 M0 _; G! \$ K0 Q" T2 I1 C% ]1 _
% V2 G/ v4 m: t; U, g+ E沒有任何東西？ . s2 t4 \% U0 E
# Q; y6 Z# V; r( [3 |! {; }"It's blank; it won't accept anything when I type."
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3 Q& B7 [; `; `" `* W' V螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 2 V( `# G1 j0 p% S
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"How do I tell?" 9 s+ f: |* O; E6 X' J5 T
- e% |1 r5 _7 X- }0 y& N我要怎麼說明呢？ ) M% R- X0 s3 `' x/ D1 n: x3 ~3 O$ u0 z
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"Can you see the C: prompt on the screen?"
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' U2 s( S0 Z- D- ? P1 p+ l你可以在螢幕上看到 C: 的提示符號嗎？
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- o3 S* y8 o. [* M1 l1 Y"What's a sea-prompt?" : d9 U- V4 J$ e3 @+ l
7 D) Y5 S8 K! @2 ?什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) @1 S5 t$ F1 B H& j
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 1 E5 V( L5 ]9 j' E$ U8 N% t
9 N/ ]' B) m4 P9 S5 W H ["There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 i2 C+ n6 I, m, ~( F, L& W: W" @
, x& D. n+ O' L& c, m* H3 O"Does your monitor have a power indicator?" 2 H( ?7 L3 P$ n& y
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顯示器上的電源指示燈有沒有亮？
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8 g9 V. i3 o3 X/ ~3 Q"What's a monitor?"
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什麼是顯示器？ 4 P$ [! X. f) c @/ `8 y
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"It's the thing with the screen on it that looks like a TV.
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3 n% Q+ ?& G# o: q; K* rDoes ithave a little light that tells you when it's on?" 5 ?$ Z( v: G9 i3 x6 H7 K9 e7 f
7 Q j6 |% i2 ? X T% w就是那個看起像電視的螢幕， - a) b/ P' O v' a
- M7 J: x& N( @3 f有沒有一個小光點告訴你它是開著的？
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" p$ v5 r" R7 ~: L7 F7 h; vI don't know." + b3 l1 r% b. p. o$ X9 c
5 z* ]9 t& D' T我不懂耶。 8 g8 C. d) n* c: _; Z
# N9 l9 l" k4 o' I5 w"Well, then look on the back of the monitor and find where 3 b0 b- y6 a. K* S0 c6 j
( q6 L- f6 a! a, _7 I* @) \the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 }7 t% J9 Q9 s( N
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"....Yes, I think so." ! g8 K3 w Y& a" E, p. Y+ |3 ^4 L
2 c1 t( u- q! g7 _是，我想我看到了。
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+ V }# J8 a6 ^$ R( |"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : F" N- f* s3 L& X7 o) e
6 l. ?# D; O6 M太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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% S: S P2 v) K8 ?; i"....Yes, it is."
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, {% ?- l0 S# b( M: O! ~有啊! # S5 j3 C4 g: w0 L. A* l6 m
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"When you were behind the monitor, did you notice that there were
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. j2 _( C' V3 b; ktwo cables plugged into the back of it, not just one?" U6 a' k' \0 K" w# G
6 M4 @( Q' K: G) I) W你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." # T6 q) f, ]+ o! |
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沒有。 ) r3 J* D; s6 L- h M) Z3 D/ n
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"Well, there are. I need you to look back there again and find . w. y& w# I* ?- `& S# x' j
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theother cable."
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9 V6 r" b# o$ {! [" G* }& d就是了，我要你再到顯示器後面去找另一條電線。 ) w1 n" R3 C3 N& }/ U9 o
4 k% o' `' V3 q. b5 H2 e& h1 ]"....Okay, here it is." ' e1 ]) r- N1 v. S6 N
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OK，找到了。 ! s* U+ K9 K3 q! [* e7 p
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"Follow it for me, and tell me if it's plugged securely into $ T! \1 q, r: |) T4 |! F
6 P6 r# E* }+ a; Q+ p3 f Ptheback of your computer."
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4 I# O5 F- j2 A- a* E4 l7 v再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 ; `3 d% i) O; L4 q) r$ v
# @2 C' M+ m2 Z"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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& p* t6 y$ q% d7 P: q- A6 n"No."
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1 x& \: z6 S, v7 i" I看不到。
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"Even if you maybe put your knee on something and lean way over?" |* x$ q" Y% m8 s. K. |+ j
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." . }/ B9 U& Q9 H2 b; `7 Y% J2 M
! Q' F; c" h( ~! R9 U4 E2 ^喔，不是角度不好看不到，而是太暗了。 4 ~$ P! \: V; o% `( k
9 e% p( Z# A: D @- o7 D0 s; y"Dark?"
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% G; R! v6 Z" ]/ {' R) y+ }6 N4 C2 O太暗？ 2 l+ s; e: S F
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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# M3 I, ^( h: Y' k. _4 u1 p/ i是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : b4 m+ g; u" X* f! E- L1 H9 S
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"Well, turn on the office light then." 7 d. o$ y8 z: ~3 r2 j8 F
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那麼把辨公室的電燈都打開啊。
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"I can't." 1 T6 ^% F3 [- `0 @( i
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沒辦法。
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"No? Why not?" & r3 t4 X9 p W2 H. L0 A( E3 j
2 b; E6 Y; T" r7 Z沒辨法？為什麼？ 2 C6 S. ?4 k8 ]+ [, W7 u
: R' C& w/ l( S2 ^& @"Because there's a power outage." 9 Z& l2 {0 y' j y! D/ n7 a
! D! l4 F- k5 j0 Q因為停電啊! & l: c, h$ l' p; J% G) b8 @* n; z- y' c2 h
/ E7 \8 W' {0 V2 K x& C- G& T& f, ^"A power...... A power outage? Aha! Okay, we've got it licked now. ! h: l0 Z2 ]" T6 C2 k
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Do you still have the boxes and manuals and packing stuff ' s1 H3 |# j6 ~/ V
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yourcomputer came in?" 4 e( @! d/ ]: i2 T4 T
* h& }/ v* \6 d停...停電？&#@!(& ，喔!OK，現在開始打包， * F7 f' H% e, {
) @$ Y9 P* g/ D8 E. ?" ]電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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7 w; O j8 k |嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ; i% S1 i( {: J( ^, i; j
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it was when you got it. Then take it back to the store youbought it from." * t2 K. [1 _( Y
4 F( ^: C h" X7 k很好!去把它們拿出來，然後把電腦搬下來包裝好， 9 H6 C) o. z* i2 q9 k# G: d+ _
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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2 t" @% ^# Z2 W3 n" s"Really? Is it that bad?"
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! l8 ?, C, g3 p' X真的嗎？是它壞掉了嗎？ ) ]' Z& e Z' F
6 g- S- @- U0 I"Yes, I'm afraid it is."
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4 v$ w; r! X: ~1 m5 H: j+ P3 \是的，恐怕是這樣了的。
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" z' A* E9 g: r8 C"Well, all right then, I suppose. What do I tell them?" - ^; K# {- W- Y
y0 J& ~% c( _2 y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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5 t/ P# W" J4 {# J) v/ B就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
