Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 |; v$ M* h4 ~% |2 m( f"Ridge Hall computer assistant; may I help you?"
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, E: N* n! i: @# d( X9 D t% Z- oRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ?! G4 q# e+ c0 D
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." % Z1 S/ y# J* L; O1 p# o
. K4 y V5 h2 C& j我剛剛自已在打字的時候，突然間所有的字都不見了。 C% ~4 E4 M1 C" b+ n- k6 b4 G3 A) f
! a8 W/ p# I3 l4 p* ~"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 9 |6 G H$ u$ P& b+ L1 ?
/ u0 w/ Q1 C4 I# J$ i; b嗯，現在你的螢幕看到什麼東西？ 9 g2 e8 i4 X% n) M9 t7 H* `/ Y1 L
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"Nothing."
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沒有任何東西。 5 u# @3 |1 [7 y0 f
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"Nothing?" 1 \( s7 Q& t+ D8 v7 u3 w
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沒有任何東西？ ) k1 _' n8 U! D. m6 N2 t! w9 V& n
) E8 \4 u$ s. m8 V2 K"It's blank; it won't accept anything when I type." 2 Z1 h/ Y! z$ U4 X$ M& V8 ~
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ) _4 V5 W F- \2 N4 j: \0 q: q! j
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ 9 @5 j+ X. A% v# n+ v9 z% f# ^+ V
: G" S4 B) H3 R' \7 L"Can you see the C: prompt on the screen?"
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& P' l7 v: C' E: ^你可以在螢幕上看到 C: 的提示符號嗎？
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3 h, u" G" l) e"What's a sea-prompt?" 3 A1 T# }2 D2 T/ m* ~
! A' J, L7 u" Y' S$ k什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& w9 \% P% D' ^: H' S0 h9 p6 p1 \"Never mind. Can you move the cursor around on the screen?" : c: Q! I% T0 |3 f( m
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不管它了，你可以看到游標在螢幕上嗎？ 1 w4 Y# J% H- [
, m0 V' t: }" Y* O q" R% J"There isn't any cursor; I told you, it won't accept anything Itype." + f- h5 C) ?; R+ }
e+ z" z2 `! n7 s5 F2 X螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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! {/ M: J: T" u# s顯示器上的電源指示燈有沒有亮？ ' B1 b3 N1 Q5 \; @" w' a+ @5 W# g
$ Q5 Z4 L4 L( A2 q* u) O' k"What's a monitor?" & v. W0 i* T8 V5 V( m$ c# C
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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" {& N4 H3 C( WDoes ithave a little light that tells you when it's on?" 1 g- t6 G' C" u- n/ u
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就是那個看起像電視的螢幕， # v9 p7 v: d% J8 e9 m* p' k! m! ~
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有沒有一個小光點告訴你它是開著的？ & I Y! e2 \+ }) i" v2 o( u
$ H& t) H( P- X; `$ v- M' ]) JI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 5 d1 N4 S* X: D! |+ S' J2 A5 \# Y
7 q7 U( s# q9 |: F+ Bthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , _5 q; A6 s5 u0 M
7 d' q! c6 ]) q. v" p& S9 w"....Yes, I think so." 6 j7 m$ f# d( f9 L' ?0 N" s2 j
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是，我想我看到了。 5 t6 X: S' R8 D' `6 G7 U" {- @
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! {8 ~; j' {- v! m$ t
- b }& t- f1 t/ t! l太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 5 i2 h5 C3 Q7 W8 P: U7 j, J
/ i5 f8 X: ]" t3 o有啊! # M9 u: z1 X" Z
, \1 j; q) a1 @7 d" V* m& K* z+ F2 E"When you were behind the monitor, did you notice that there were 2 P* g9 F& `' w8 O, S- C# Y
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two cables plugged into the back of it, not just one?" 5 V3 |6 b* |- T+ S1 z
: {6 u6 e1 ?5 |2 R0 q0 |你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 B; ]9 I; X. H, \
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"No." r# A$ S4 k! x4 Y
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沒有。 ) j8 {$ P9 b' f0 Z$ l2 P% o
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"Well, there are. I need you to look back there again and find 7 x7 L( h. W M5 R7 L
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theother cable."
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, a$ @7 I. f( P就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 8 O5 N/ H0 s+ D! _" _" t/ e
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theback of your computer." " A8 P. v2 H7 F3 h7 L
1 \/ u4 n+ n* N$ v再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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4 C. O; b! [6 ?0 F) I"Uh huh. Well, can you see if it is?" ; i" \# J0 T3 m
4 O5 L7 ~8 d% D K0 S. N嗯，那麼，你看得到嗎？ / ]1 C3 A* {# a% i0 A4 k
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"No."
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看不到。 6 ?9 C* y# p; D4 p3 f0 ?
8 B$ W( V: G! c2 X6 G7 `- ^"Even if you maybe put your knee on something and lean way over?" ) O5 k. y8 q( x8 \ b' d/ L
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那麼拿個東西墊高，爬過去看一下？ 6 n5 Y' t; b% \
( b1 D; m: Y$ O+ ^; e"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 s5 P0 n3 F8 ~; F0 w! D2 X- x& {' {
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喔，不是角度不好看不到，而是太暗了。 8 ^2 T1 V9 @0 r8 v2 ?5 H
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"Dark?" : ?* R# t) W8 @ l) F, w" p# l
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! A) h/ m6 M# s4 e) ?0 W( P2 v4 o
3 l3 P' a- c! q"Well, turn on the office light then." 5 C- Q5 l6 l% U9 [8 [+ ]& o4 o K0 z
8 }0 |; Z! m6 X9 S& P那麼把辨公室的電燈都打開啊。
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1 `1 p+ r5 [7 ~$ ]/ g4 W* c; B0 H"I can't."
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" x3 d. i3 P& G, D沒辦法。
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; J- S: p1 N4 u% P$ q"No? Why not?" % y6 ~! x' U# U0 m
$ j" m! s7 v& M( J沒辨法？為什麼？ 3 x- ?0 O0 F5 H( i$ H) V5 w0 R( c! @! M
4 X; ?' w' `2 q! e& H9 [9 l* |) Z"Because there's a power outage."
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2 S) J1 ~3 u! j$ [9 b5 Y, F* H因為停電啊! / t9 r# Q7 F& p5 a* B
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff : k& }- I' a4 g
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yourcomputer came in?" / b5 x: j4 ^5 s ~# L( E
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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; ]$ l! k/ V7 B; W4 _# L電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." & ` X: T( H8 P- X6 o5 ^ W" E
0 D, a( v8 l5 Y: N/ N嗯，是的，我已把它們收在櫃子裏。 5 \9 W% w" f* n" H3 Z7 H% j* |
5 w* B4 |% P( T) e$ ~"Good! Go get them, and unplug your system and pack it up justlike . G" U- ^4 V; ?5 S. r
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it was when you got it. Then take it back to the store youbought it from."
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; W, u7 p" A! U& p' z- s很好!去把它們拿出來，然後把電腦搬下來包裝好， ! I, d1 _6 j' ?( Q$ Q5 z9 E5 J2 @
% K/ Q0 u0 r- i就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , x0 I1 f) h, N8 y6 K
3 I) T, y2 z& G/ K, Q0 y( v# L"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ( O6 V$ N; _, N, c, x9 d7 Q
( E( o$ _3 F& r: R0 f"Yes, I'm afraid it is."
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1 `3 e7 ^6 E. k& F! ]. D是的，恐怕是這樣了的。 % j. b, @% D+ b
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
