Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' \% y+ _# h# m' i# G* S
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"Ridge Hall computer assistant; may I help you?"
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8 Q9 L8 Y& B6 Q: P; rRidge Hall 電腦公司你好!我可以為您服務嗎?
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9 g0 i3 E# l& w2 j5 J/ X1 D"Yes, well, I'm having trouble with WordPerfect."
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0 D$ u! s) G4 D- Q/ g4 B$ ?5 b7 r8 g是的，我有WordPerfect的問題。 : f! k; ]% V; M
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"What sort of trouble?" # S" @' _9 z, H
* }* |/ l) L8 q您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." , f, R K. O* |4 z; T7 u
- n$ ~# R9 T. F; O我剛剛自已在打字的時候，突然間所有的字都不見了。
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2 n3 E9 K7 H4 V( b"Went away?"都不見了。
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"They disappeared." ) W# x3 ^2 D) z+ }) \9 A' ]) a
& J/ l+ j9 i1 k) z% S它們都不見了。
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"Hmm. So what does your screen look like now?"
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9 b) J- v% w. z7 n! q, G嗯，現在你的螢幕看到什麼東西？ ' P& {" V7 r" d
1 t8 O9 S5 m5 } S"Nothing." 8 m9 ^( C2 G/ b" K# |+ l
7 j1 W. ~1 c' \# |8 n沒有任何東西。 . e& k7 \( Y! W3 R) c& j
% y, |: u1 o# V& V# L% J* R"Nothing?"
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沒有任何東西？ 2 S- j/ f! z9 o% Y3 P( q4 u' }
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 + m/ [1 Y" ^2 m8 z/ b: Y6 C
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"Are you still in WordPerfect, or did you get out?" * i& d' ?; d$ X, m2 x
- }$ g, ]! b. p5 k. K' \+ ~) D您是否還在操作WordPerfect，還是以經離開了。 % v$ c2 F2 P% v- W
. W) E' m" a( X P7 R1 q' y"How do I tell?" 6 F8 {# N! t- q: j: v" T6 O
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我要怎麼說明呢？
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, s7 S/ [% w/ `! Q; o"Can you see the C: prompt on the screen?" 3 v4 ^( ]* x3 L3 U9 n
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你可以在螢幕上看到 C: 的提示符號嗎？ Q& z9 }2 I1 f
& T3 G7 j; Q f" y9 b0 ]5 b"What's a sea-prompt?" 1 ?4 }9 I Q5 V4 j5 Q6 ^6 t
4 P; f+ L1 ^( s2 r: i什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( \8 _9 D, D9 R3 t1 M; D. N
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"Never mind. Can you move the cursor around on the screen?"
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9 I B& j# H1 c* i1 V6 a- V2 N不管它了，你可以看到游標在螢幕上嗎？ / L: \8 C9 ^" W* Q! W- _! M+ A
/ i2 o6 l7 G$ s, n) b8 J"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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0 y$ Z3 W; o* t8 w# e/ j$ N" i"Does your monitor have a power indicator?" ; \9 v* L# v4 z+ x$ [3 N
4 r3 u! M! U2 p! s顯示器上的電源指示燈有沒有亮？ / `8 }1 Q6 U! m3 I
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"What's a monitor?"
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什麼是顯示器？ 2 |" t$ y; G0 T6 p0 e9 A3 i$ N' k. L
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"It's the thing with the screen on it that looks like a TV.
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2 P1 j0 r+ }5 @. l2 V kDoes ithave a little light that tells you when it's on?" % K Z8 {" m6 b( b5 S* c2 \
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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& c f! j. m" T. G, H" ythe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & C. L U$ `' |5 H1 z
; Q2 S4 v# r. e: L9 f: w"....Yes, I think so." . w9 T+ m% G/ o6 m; C/ S6 [
6 O: g4 b5 i' w6 X是，我想我看到了。 0 N& `; r; u+ N& x& ]
" g- b; ` W v, }"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ `4 E9 V8 H/ O9 i. `# E( w2 z
8 v( Y+ ^/ `6 T0 w太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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2 g' I# g/ A' [. d; j7 | ?"....Yes, it is." 7 F4 e6 E/ [; G
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有啊!
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3 Y$ ]. k7 r. c"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 l- T. Y& c/ v0 \ L3 c6 x"No."
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; h" s+ u7 P J! ^ ]沒有。 G4 D; i/ d7 x! C: z D
' A" n3 i$ b8 U+ e$ I$ J4 m- ~"Well, there are. I need you to look back there again and find
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2 U X6 @. H% f* s1 M7 Ztheother cable." . ]$ U# E5 [! D' d6 {
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就是了，我要你再到顯示器後面去找另一條電線。 6 B' h0 k* g6 R- p: B+ `) b
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"....Okay, here it is."
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! a. B" a: M& z$ nOK，找到了。 0 \4 r- D) g" g& I, C
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"Follow it for me, and tell me if it's plugged securely into ) K7 r/ `; d t+ m
9 U8 Y5 K' I' }1 g5 ytheback of your computer."
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0 Z$ q7 n3 I4 p! i再替我找下去，告訴我它有沒有確實插好在電腦後面。 8 O# F2 ]8 n3 ^% u" L4 e H# z
7 k8 [. m$ q1 z, H; l2 C"I can't reach." + D, [, ~- h; N Y) r ?
+ Z' h5 x7 j' |我搆不到。
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"Uh huh. Well, can you see if it is?" " }, N9 D) ?9 X \- Q' D
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嗯，那麼，你看得到嗎？
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: q& b: n& @! p7 m S, `"No."
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( l" s4 o% @ M看不到。
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"Even if you maybe put your knee on something and lean way over?" * J; i& B3 N& \* Q1 }- v
2 e2 ^: V# L( Z那麼拿個東西墊高，爬過去看一下？ ) R* k8 s) {+ f; g
! z) x, ~& O. u! |* T. i, I* U"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; N1 q; u8 i* l1 Q: o R
) o* s0 C) O p2 {) K# N* {3 P2 j喔，不是角度不好看不到，而是太暗了。
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"Dark?" ' o" R$ `. P5 _- E% u
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太暗？ 4 P/ n$ F: X9 N7 R, W
% V1 L& b& D& j"Yes - the office light is off, and the only light I have is
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- N2 P( g0 s4 l( Pcomingfrom the window."
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& H; E3 @ d. p" `- W# v6 u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 z% x' M6 s/ X" r. P
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ; ~8 u7 {2 N# S2 p5 f1 ? N e
( |0 Q$ g# C# A" P6 P' Z"I can't." ! I( C# V9 v j$ S
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沒辦法。 ) S0 ^7 I! |8 P* M: j
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"No? Why not?"
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+ W3 Z5 A f6 ?# ~沒辨法？為什麼？ 0 ]3 C& X- S# Z) Q2 o" p
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"Because there's a power outage."
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因為停電啊!
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4 `1 C0 t+ p! J7 n& N- ["A power...... A power outage? Aha! Okay, we've got it licked now. 1 X& J1 C- @: q8 H2 @
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Do you still have the boxes and manuals and packing stuff # K" u, v* F: {" V/ ^
) {8 z3 i& M9 _" P6 N2 wyourcomputer came in?"
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/ u& P: x6 T6 L. ?3 D- B" U停...停電？&#@!(& ，喔!OK，現在開始打包， % B) c1 `. M' L, p( P- A
' ^# N6 T& t1 w2 h- X) q: x+ x電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 6 X. M8 T; Q9 W5 }% a
6 ^/ O% o0 u; H$ o7 |# }嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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. f8 j0 t% Z0 m8 `, P5 iit was when you got it. Then take it back to the store youbought it from." 4 M5 I+ X" e, l, z
) i4 Y% p3 a$ ~2 H/ F7 Z0 Y很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ c8 M+ E3 F" {4 f7 r! t& M0 Q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" , o% y# n+ J$ `5 D8 V
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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7 u6 _! U6 M+ j6 G! C! I"Well, all right then, I suppose. What do I tell them?" ! e5 f0 N3 ^' z7 T; ~
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ . ]1 G2 i& D$ p- Y' o2 K: S* o
8 X+ }0 }9 p. P- l8 l* K"Tell them you're too stupid to own a computer." $ s6 f3 Q% V7 j3 H, N
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
