Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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1 ] t$ G7 k' ^% K"Ridge Hall computer assistant; may I help you?"
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$ L$ T% ^4 {/ N: M" o3 ]- kRidge Hall 電腦公司你好!我可以為您服務嗎? + u/ r1 R y$ w: a3 r
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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8 W% ]7 `' T3 c9 S# w"What sort of trouble?" ; A9 X5 v7 P7 Q2 K, I: p5 O
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您有什麼問題呢 ? ' A) P3 u3 Z, }$ I0 x; s" j2 _
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"Well, I was just typing along, and all of a sudden the words wentaway." 3 ^& Z1 Z: A# q) H
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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& J. \) ]* s3 L1 r# c"Went away?"都不見了。
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"They disappeared."
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, t7 A1 o: A+ r0 q2 X& L- r. @它們都不見了。
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3 \3 E: V9 N7 K+ F' e- O! b2 ^"Hmm. So what does your screen look like now?"
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8 d9 B) O; i+ j' H嗯，現在你的螢幕看到什麼東西？ : G' Y% p& {- }3 z
. v) h* ]) F( @1 ?"Nothing." 6 D9 _8 \1 P& j6 {/ R$ X: G
& i; w$ `! A* ~" l9 ^沒有任何東西。 7 _9 t0 y8 z* T5 u8 z/ y1 ]
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"Nothing?" 1 A0 P# a* f' `6 _9 t! ?8 Y) y0 I
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沒有任何東西？ 8 d }! l& u* |/ ^! Y
% V* _8 g8 M5 k"It's blank; it won't accept anything when I type." 8 r$ Q2 Q/ S# s A5 @4 r4 u
: T9 t; R4 i4 z& i/ B螢幕是全黑的，我打的字它都沒反應。 8 n5 r( e: q6 ?; U. a0 @6 j6 E2 ^
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"Are you still in WordPerfect, or did you get out?" % J' h( R' F2 e
a, K* @. A7 k2 D% V# D0 p8 P \您是否還在操作WordPerfect，還是以經離開了。
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+ A, x& h2 N* l r I+ H! U$ Z5 w"How do I tell?"
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3 A: ^6 D# d. ~" Y+ c1 l我要怎麼說明呢？
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& z% Q1 q1 O) H2 l- z7 u1 R"Can you see the C: prompt on the screen?" % r6 j/ e' d6 r3 m' R
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" $ b1 j. W/ V; ?: `+ I! j7 s0 e3 `
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不管它了，你可以看到游標在螢幕上嗎？
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u. x P! ~7 m"There isn't any cursor; I told you, it won't accept anything Itype." $ @) ^/ d) S+ Q/ ?4 E/ L: G/ Z6 n1 n
( I6 `! V) L/ b6 ]5 r螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; N: X: W7 I: ^3 w
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"Does your monitor have a power indicator?" 9 d E$ k0 L: B+ l- q9 J& A" D" [
2 t( k! a4 O/ C% m) u2 {: `顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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. p8 ] H6 E7 ?, Q& v# M; Q) p什麼是顯示器？ 1 s3 u1 @' G. M1 ], \1 [
, J4 o* T. W7 f7 s- o' Q ?"It's the thing with the screen on it that looks like a TV. ; M$ q8 p c+ b: Y- J! W
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 4 `1 t- N+ m! Z+ x
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 2 ^8 z' _" L0 ?8 A
, f% B/ E; ~5 l. Othe powercord goes into it. Can you see that?"
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3 P1 r" A) `* W$ i/ o- j( s6 `% W那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 U7 D- R0 W! A- U( H
5 i" F8 V: T, `"....Yes, I think so."
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是，我想我看到了。 5 Q; x W6 b/ m7 c( {
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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/ v/ Z1 ]/ ~! S* l0 _2 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % n3 A4 h2 e* e$ \, V; L2 h# @
7 D; P, ]( r6 J3 s2 O* e: f"....Yes, it is."
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" f; b) u3 z+ \% B& G有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ( I$ _* ^5 W! ^' }* Q* M
0 R3 t$ W& T; ^% a你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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+ h( I/ C9 S; C3 a沒有。
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"Well, there are. I need you to look back there again and find , I: s% r+ z$ `: e+ v0 R% h
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 2 m' A' n+ I( k. X; P% U
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"....Okay, here it is."
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OK，找到了。 3 v/ T T- c) G, C6 p: k; F
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 4 H# [, }2 V; z& d
8 d' h& S+ m2 Y. w( o- n再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; h+ Q. d+ |: A# Y"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" 7 \: w( | h! z4 S" T% Z
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嗯，那麼，你看得到嗎？ . Z/ f& K- }% m( Z& t0 f% B) h% E
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"No."
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3 u* ~) l" h- N$ B看不到。 4 r: o/ J1 o( B3 F+ A8 z
! b9 t8 i. H+ |6 F* ~"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 0 g# G' c2 v5 b/ d
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / m0 D- j0 h7 p0 g/ j3 i3 Z
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ C/ m3 z& P; F: p4 s; ?' T, K
" D2 q+ B* Y4 d; s$ H"Yes - the office light is off, and the only light I have is ; a9 A" D+ A: I/ S/ ]$ L
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comingfrom the window." 0 G* i6 z% Y7 `
9 C2 ^6 [5 ~3 V9 @4 T1 _" l是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* G: v7 X" x" J N/ H0 D2 _" r"Well, turn on the office light then." # ~8 I2 y/ w+ T+ r( V: }( A
7 R) j j* y# c那麼把辨公室的電燈都打開啊。
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"I can't."
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) ^. J: U& ?) H2 f8 b: x/ M1 Q沒辦法。 2 m7 W' @! B2 C- t0 E: g
3 a7 @1 W8 I8 {: q# B9 j"No? Why not?"
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: V$ e' L! O+ I8 ^. G+ M& n沒辨法？為什麼？
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"Because there's a power outage." / h6 u! v# t: ^0 X2 N4 b" H
7 d6 t- {7 F" x' W0 o+ `0 m# {因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 7 A& x& `) v) }& E
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Do you still have the boxes and manuals and packing stuff
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. n/ g* d, s) y! g7 V1 vyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * x I; ]0 C0 v. u& q6 a
6 e8 ~! R5 W8 e, d; H7 ~1 v7 t+ {"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 6 z) t% G5 v. ^8 p
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it was when you got it. Then take it back to the store youbought it from." ' B. S' @; `5 M* h# u+ C' [
% N. U1 L% X7 E" \% k6 V! d很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * D y! z4 ^5 |3 B4 u& D \
! H" r# p) |1 N1 t, F7 i"Really? Is it that bad?" ' e( s$ U a# N4 l% i% ?* q
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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( X6 N, K" H3 f3 W7 i# P* b* K" b是的，恐怕是這樣了的。
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* J! ~# I- D0 w# F4 ~& V, S"Well, all right then, I suppose. What do I tell them?"
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+ W/ T! Q+ w, d$ [7 e) s/ r* n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' V& Y9 L" W) W) Y# ^5 ]( P4 F"Tell them you're too stupid to own a computer." ( c$ x6 [0 @# T' i) v2 d6 f
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
