Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & Y: Z, W" q3 y" p
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ! f1 |4 o4 N- m0 S! q
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"Yes, well, I'm having trouble with WordPerfect." ; R3 {+ f+ z7 ~. L1 d1 Q: y9 h8 |
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是的，我有WordPerfect的問題。
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8 e8 L/ }1 q- O4 j8 F1 L"What sort of trouble?" L ]/ [5 f- h3 j
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您有什麼問題呢 ? - Z) T0 n" m9 l0 O4 E! T7 p
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"Well, I was just typing along, and all of a sudden the words wentaway."
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$ m1 l; b5 k) t4 M我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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" K8 F( \ U8 f. U2 ^% T/ w2 \它們都不見了。 / O& [, l* J; {, V4 T* C9 d
, ]8 Z2 c$ }) h6 v/ ["Hmm. So what does your screen look like now?"
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! | @% p, [* G* l& M7 u; @嗯，現在你的螢幕看到什麼東西？
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) Z/ B/ ^- @" A' g2 b"Nothing."
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沒有任何東西。
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2 X# I0 @2 F2 j& K& l) u* s"Nothing?" ( U) l) ? D: ?5 F# e8 Q
4 u4 m# t* f# G! }0 M( L" I0 ]' v沒有任何東西？
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"It's blank; it won't accept anything when I type." ' M P7 Q3 g7 \3 q5 v7 E# b3 W- B( l
( T# _# I1 l. D6 l9 h* p2 |螢幕是全黑的，我打的字它都沒反應。 ( t9 N& a) F, V: U8 [/ R) K+ u
2 J' j( t1 R5 a3 Q4 X# B"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 7 ]2 C" O& V& T" \
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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) d- }/ V# L- [! v2 G你可以在螢幕上看到 C: 的提示符號嗎？ ( j- `. Q& K+ }
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"What's a sea-prompt?" - m$ S( Y) U. O" |4 t1 e
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . Y' m$ r4 p2 C5 Y2 I' k+ L2 q
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 7 A- j4 s; P5 Z' j4 ~8 d) ?2 _
+ k" H, R: ^$ M8 n" {+ p"There isn't any cursor; I told you, it won't accept anything Itype."
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$ l' U. Q8 i! I螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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' R- v6 B% ~ _' ~顯示器上的電源指示燈有沒有亮？ ' P4 I+ |2 H1 a$ b
! k2 e- ?$ {* b. O: c"What's a monitor?"
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6 T0 }' B( \% K什麼是顯示器？
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' {" H) S5 k1 L+ V, E: v, _"It's the thing with the screen on it that looks like a TV. 1 y1 Q1 N" Q+ ?/ R0 l1 }; q
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Does ithave a little light that tells you when it's on?" $ ~8 U) d* A- z1 r/ C5 f
% I7 B: l% B( T( L; \! f# e. z |就是那個看起像電視的螢幕，
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1 s$ b+ K' U% @1 _9 _有沒有一個小光點告訴你它是開著的？ ) Q+ E- F$ M9 Z+ V# o8 V2 u2 ~
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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. O" j8 ^8 K" |# E$ Rthe powercord goes into it. Can you see that?" 6 Q- j( S( O, F' Z8 p
5 Q7 Q$ x2 E" ~6 v( \" I那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; R& s( c$ `# `, T
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"....Yes, I think so." 9 w' L& [2 K$ S& J3 X+ {
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是，我想我看到了。 % p( I- M5 i5 X- j) V0 R( J
. T9 t j8 t8 K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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. L2 Z7 k% M" {' m. S0 w( Z太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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7 O, E1 m* J0 N, D" c; E"....Yes, it is." 6 y1 |( f/ {9 R; D6 L2 f. I
& `( M, W1 V% R有啊! / B4 k. I, O5 ~3 X5 L8 l# T
% r$ W3 R. r" E"When you were behind the monitor, did you notice that there were / d6 u, H1 w! H* \0 ^8 _# ]
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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) E6 ?& o/ c% N' V& N8 V6 h"No."
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沒有。 ) {" c! q" g' Q+ b3 }
+ \' w! U4 i: @, X! h2 b"Well, there are. I need you to look back there again and find
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theother cable." . g# {, ]# t. p/ a% u8 r/ p
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就是了，我要你再到顯示器後面去找另一條電線。 ) ?/ K t; t' g7 _
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"....Okay, here it is." : J4 v7 b( _) h, s* W$ ]
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into + d A& K! F" x8 y: X4 r, D
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 l" f4 l% h; G( W, `0 v7 ~- V9 H
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"I can't reach." 7 o$ l, m+ }# C( W+ F" H
$ @$ l3 J0 {0 m$ x' j. U0 Q我搆不到。 $ F6 K% P: e+ |
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"Uh huh. Well, can you see if it is?" 9 W2 n, m6 S, o: V6 S7 T' o8 N
# z2 e$ [; \2 U' ^. ^5 T嗯，那麼，你看得到嗎？ . t6 P1 j( J( I/ z
& A2 |4 K, a& F1 X7 q; s"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ , }( Z) N! g; c" I+ H
a. H C2 m# x; o: l"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 ]' ^ B1 r7 H; n! j9 e- k喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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* I9 d: s R0 D7 ?太暗？
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. D' b- J1 ^) k% F( u* [) Z"Yes - the office light is off, and the only light I have is : v0 u. O \2 g: [
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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I5 ?6 ~& x+ u4 o" u"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ 2 B. D5 s8 l5 ?2 {# F8 i# U& ?" ]
! F* _; b) r5 o0 ?2 o# b1 l& J7 j"Because there's a power outage."
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, l3 o; ~ q" c& @因為停電啊!
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" y, B7 I. n/ Y# X% v/ X1 s, P0 h"A power...... A power outage? Aha! Okay, we've got it licked now. 0 f1 K/ @6 n) T- H
& e6 S; e0 @ h+ y8 D. WDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 Y. L8 H; M& K
, K* v o/ E6 W3 _/ R$ c4 D* h- ["Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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: Z3 `) M" d6 ^& [it was when you got it. Then take it back to the store youbought it from."
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# E! {. o7 U. h2 D9 Q0 R1 ^很好!去把它們拿出來，然後把電腦搬下來包裝好，
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4 r) h, m9 y/ W) e; [' O, t. D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " e# u6 X$ ?5 {" c! B
: K9 v+ n$ _ Z. Z+ i"Really? Is it that bad?"
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9 `" _' ^2 _( O0 d3 z7 K真的嗎？是它壞掉了嗎？
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+ x5 E2 c( n# w* a2 H g: x# d* t"Yes, I'm afraid it is." 5 O# r2 }" ^$ x1 z" I$ o' }
4 Y$ J( d. O5 H8 O是的，恐怕是這樣了的。 4 i9 n/ [. } }- i; x
9 t+ R* }* @: F"Well, all right then, I suppose. What do I tell them?" ; O; X2 R$ G+ X& |
( u8 s( a- [ }: x0 m喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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! O# h( I2 b" @: k9 Q' R"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
