Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - l- L' J( ^4 S2 L
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"Ridge Hall computer assistant; may I help you?" $ ~# o" J y0 z, w
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Ridge Hall 電腦公司你好!我可以為您服務嗎? % R' B9 w6 @& Y( k+ p
2 N5 r% R) k' o0 a% u0 {"Yes, well, I'm having trouble with WordPerfect." - U9 J) B4 y( I9 f' Y
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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- p5 q0 }( Y+ B) ^/ d# b8 ^您有什麼問題呢 ? , t# W$ B+ J) S
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"Well, I was just typing along, and all of a sudden the words wentaway."
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t, i& ?1 r$ J- O! H# }我剛剛自已在打字的時候，突然間所有的字都不見了。
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' u8 n: M, u7 m6 d"Went away?"都不見了。 + T6 y$ V+ a: n* E' W, ]
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"They disappeared."
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它們都不見了。 ! [6 T0 ^ r+ r2 m" e2 B7 j
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"Hmm. So what does your screen look like now?" 9 h/ C# D. {% i6 w b+ J9 Z
; r4 n4 w6 p* K r嗯，現在你的螢幕看到什麼東西？ 8 f8 Q* q. M8 I( S2 u
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"Nothing."
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沒有任何東西。 - ]1 Q" X$ E$ ^' }3 f; M
# W F- P* r4 D* D" a' T! ?0 `"Nothing?"
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( F" [( G$ w2 g) {- m6 E2 L: I沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 8 W3 a" w* J# j0 P! q: q/ c
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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) H; B3 ]% n0 X5 A+ j+ P& m) k"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" # E3 n: x, A2 B1 j$ A. r) h7 G
9 K5 _. w: r- V, J) _你可以在螢幕上看到 C: 的提示符號嗎？ 2 p9 O7 I/ Y5 s( l a
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"What's a sea-prompt?" " I+ a; K: u* ^
- a* t' p8 c& H5 |4 u- V2 p1 Q' }什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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1 Z% P6 O: J: T7 a, k不管它了，你可以看到游標在螢幕上嗎？
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; f8 y& W# q5 M5 `$ j0 c: R$ S"There isn't any cursor; I told you, it won't accept anything Itype."
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9 f Z) N6 v9 \2 l7 L: |& C6 `螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* \* Y8 |$ r/ z" |2 E1 p* L! h; W"Does your monitor have a power indicator?"
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( `8 |( C- P' W" [7 q4 b顯示器上的電源指示燈有沒有亮？ # b: w, Q& V4 a# q
( @6 W% g, ?( _# K D5 K"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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! a8 [: s) a* S: j" n" S, ~1 d8 M& nDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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& e& ^8 y$ P% d" v5 _有沒有一個小光點告訴你它是開著的？ 6 s6 V( A% {5 ~
- W: m0 y1 ~* _! }6 U- Y4 SI don't know."
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- Y% k! b! P5 y: r我不懂耶。
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0 M- e5 e- r. }: x"Well, then look on the back of the monitor and find where
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7 `5 u) P F6 ^+ m, X: ]the powercord goes into it. Can you see that?"
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3 e. W" e v( n+ x那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * ]4 @8 F- C6 d. k+ ~2 [; K% I% C
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"....Yes, I think so."
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" F0 ?6 p' b) n' P" ^) L& g2 I是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 Z. L. q+ t5 V( c
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 C( h- x: |# V8 {* N
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"....Yes, it is." 9 T9 Q: \! t% D# H! ~' H- N
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有啊! " ^* Q; f; G, I+ W2 M$ q/ G; \) {
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"When you were behind the monitor, did you notice that there were % ~* ^2 Y. h) H) M/ l
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two cables plugged into the back of it, not just one?" 6 h' h# b0 u; o, R7 q7 V
7 e l$ ^( x1 e' V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 8 [+ j, i) O5 V! p# z
# \) Q W4 ]$ e) c! H, B: r! F"Well, there are. I need you to look back there again and find
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/ p8 k/ Y6 s4 U3 Wtheother cable." 6 A& A3 \9 t. `. _ d# d+ X
6 A; p; v8 j) Z2 Z8 h就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 9 c b! w% Q- U
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OK，找到了。 , w+ N6 H$ w( d3 O; I2 C
0 m9 i( X' h+ W" {. A"Follow it for me, and tell me if it's plugged securely into 0 k' W v" h) n( J4 p! R
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theback of your computer." " Q" d, o# t7 j8 J+ z w
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 w- v3 [) m8 X- U' Q& \
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"I can't reach." # V9 X+ p* u ]: {6 [+ L+ U
% s9 L1 u: ]' o我搆不到。 ! q D: M5 q- }* ~ W6 E# s( K" [
. R; |9 r0 H& L"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 8 C9 q2 N# U" n6 u- W
) x# e) }) j% P* d"No."
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看不到。
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0 z/ u, a; t7 c0 i"Even if you maybe put your knee on something and lean way over?" ' ~; X Z% W8 u
3 L* u/ C! P" [& {7 K那麼拿個東西墊高，爬過去看一下？ + R5 X8 r/ U4 ^; ~9 k" U0 y2 R. P( }
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 J4 M" F" I/ Z- s
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喔，不是角度不好看不到，而是太暗了。 ; F3 P* J& d7 r6 W6 l0 ]
4 K$ `4 W. L9 A% P& g0 W8 E2 e"Dark?"
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% J+ E, y% U1 m! ^" P+ ?' ^6 V太暗？
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3 M: e5 C# i- ~9 v" D1 [) Q: x"Yes - the office light is off, and the only light I have is 4 x5 U7 @9 d8 o" r, |: Q
1 {& S! @/ U5 p# g+ rcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." - V# S7 N5 A ]) G
3 Z7 N; _! M' {2 i) g5 m; k那麼把辨公室的電燈都打開啊。
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) [) A7 ]. b$ G5 m; M0 C, ^8 z1 I1 V6 b"I can't."
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/ p* b" S1 l+ E沒辦法。
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"No? Why not?" % |3 t: w* f, n
6 c4 {+ H0 D7 U# M沒辨法？為什麼？ 0 n7 G% n+ q, u, \) ~; t
0 J# [2 b8 I. H# O* P$ E# b"Because there's a power outage." 6 ^9 u* H% o2 \5 w2 }# ^
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因為停電啊!
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$ z3 D" ~+ R5 |& ]: Q, u' q"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ ]" ?* S, a/ g; Z% G) Y. j電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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6 x& Y5 x# p8 F7 f" \"Good! Go get them, and unplug your system and pack it up justlike ; p" r0 P3 H, f$ T7 q* H$ _
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it was when you got it. Then take it back to the store youbought it from." , z6 I- i9 i, d% s
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很好!去把它們拿出來，然後把電腦搬下來包裝好， / @$ F* S/ F, k6 Q* w7 h0 p
5 `5 D* J! E% H N就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' [4 g% V% j* G) \2 x' O3 V7 W" U6 v
- o5 Z% x+ l/ e" ["Really? Is it that bad?"
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2 u3 H6 K- A5 Z) e. m真的嗎？是它壞掉了嗎？
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* h* c& m! H! o; W% k$ }6 O"Yes, I'm afraid it is." & {. ], V8 {% I5 ~9 T9 o
4 U* i7 x8 P6 d6 S% M是的，恐怕是這樣了的。 6 V0 Q* J2 i# i( Y* {& T* D, K- {
( m) R7 W: f: A' o"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 F: x$ ]- E3 j; e! o* E
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
