Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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7 e- w9 M' j7 B7 `"Ridge Hall computer assistant; may I help you?" # [5 Z% w2 m* q; k, Q% z
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ' K, w0 P9 ?; z* o" a. g' X
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"Yes, well, I'm having trouble with WordPerfect." ; B4 ~" A% e2 U$ w Y7 G, @7 r
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是的，我有WordPerfect的問題。 ( ^9 Y2 p, @& J
( P9 j3 W W7 m3 X2 E9 x"What sort of trouble?"
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& o! G) a& Y% D9 i& |3 P3 z您有什麼問題呢 ? 9 ^! v) n+ G# o. R
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 k* x* \5 o% i3 \
6 S j& {/ m& A7 k& f* I0 N+ m我剛剛自已在打字的時候，突然間所有的字都不見了。 , H; m C( j5 \1 K' b! L% h
& [& |+ u; @0 A5 J# J# F5 }"Went away?"都不見了。
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l- b3 o2 j# \1 y"They disappeared." * N# h7 u4 l+ T% W& _
! v- T% S t- X! N! w9 `$ e它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 2 C1 \4 l, X4 K
7 f/ Q- h, v0 q9 g"Nothing." 8 w+ e9 V- U% G8 \
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沒有任何東西。 3 B6 R% L y% [- t. K
* _; s6 X8 D- M: v8 O0 b9 q& j"Nothing?" ( o; k7 F) u4 A5 P, [" B# P
. G" d8 u1 A1 @. |+ c- D沒有任何東西？
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"It's blank; it won't accept anything when I type." $ z8 ?# ~5 s" z& U
. ~# |! _' Z! Z# x( t) {' O& f' y$ q- _9 G螢幕是全黑的，我打的字它都沒反應。 * ~: {$ g: J! G0 I
' q+ W, r- L4 F"Are you still in WordPerfect, or did you get out?"
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: z. |; U+ ]- N; ~1 i7 X: j9 D您是否還在操作WordPerfect，還是以經離開了。
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5 _1 ?0 n n: s1 w* z- l"How do I tell?"
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我要怎麼說明呢？
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- v" G. g; k9 I# z% F' x1 \8 V% C* i' b# S"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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3 T3 B( \# ?0 @"What's a sea-prompt?" 5 y- j( L, Q" M
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( a: q& W) Z+ i1 i! N
7 L2 w3 V0 ~( ], o4 K1 r5 j"Never mind. Can you move the cursor around on the screen?" 3 U5 L2 T; K, x
7 G0 D4 a: F9 s不管它了，你可以看到游標在螢幕上嗎？
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5 J) f, T, {! }! O$ a$ _6 t" j' W"There isn't any cursor; I told you, it won't accept anything Itype." 4 h$ ]( q3 o% i/ x( s7 y
8 ^$ \8 R. Y! h* E N+ I螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" / X2 F4 y5 p; o y# ^8 x
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什麼是顯示器？
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8 R; x D) m3 @7 `8 ^( v! f"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" / i' K8 B. E% C9 a: S* W2 a
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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! o: U3 o! a8 C( D* W' e8 M- ]8 F我不懂耶。
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"Well, then look on the back of the monitor and find where
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3 z# s. H0 X1 Nthe powercord goes into it. Can you see that?" 2 g6 g' ?) f, q7 o6 h. P
$ h, v8 o2 w3 a- b& x+ ^! _那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + \: v& u8 `! e$ T; I; @" G# n
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"....Yes, I think so." % s! v3 {. M o$ A7 ?
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是，我想我看到了。
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$ K: H- h2 @ e- h# y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' s. k) p$ V; L* [ Z$ q& u6 v
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were 4 v0 J- L+ t( |. q
. k: L0 [7 C, U3 Ttwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 6 Q9 W1 ]! T. L1 i1 m7 P x
! S N: E/ v; G0 {9 g; @. j* z; k"Well, there are. I need you to look back there again and find 4 l/ b8 V0 B) r' L
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theother cable." + t$ _. Z _5 x" a4 g+ p% ~
) m% W) ^- A9 b) D$ c% k D就是了，我要你再到顯示器後面去找另一條電線。 $ r Q9 F, ^3 ? B4 i" D& a" `, i
4 A8 l! Y/ `' l0 Z: z& \4 f"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 6 g, [" r" S- R3 ~+ T' Y: U
2 @/ D. l6 \0 a& Y# {. M4 Ztheback of your computer." ' E1 u' _$ u: W, V. M6 c
( P- f% Z5 V8 `; a: O2 H3 L. B再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." : Y0 D* q. V3 v+ c. H v* o6 P& ]
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我搆不到。 " P0 `2 i- K! ^7 w5 n+ t
5 V/ @; G, d+ F$ B"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 4 r/ S7 Y4 D0 ^, G
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"No." ( n( n b+ }5 \4 V
. f5 r1 }& E8 U看不到。 $ ]( ^4 c |1 C
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"Even if you maybe put your knee on something and lean way over?" 7 t) t8 G8 X& A1 P3 h, H
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那麼拿個東西墊高，爬過去看一下？ 6 H+ m( X* n# R) p9 [. L
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ U ^! N: I: I! T
3 Y. Q2 j2 M. x2 s% L! w喔，不是角度不好看不到，而是太暗了。 5 p8 j6 V& F+ c' p! u$ O: d
! _! `+ N- @0 B. v" i. C. I8 n* z8 o"Dark?"
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: `1 q4 E2 R" K5 X" h太暗？
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* N2 P/ H6 e' m9 E" Y. ?6 q# e"Yes - the office light is off, and the only light I have is
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- l% h g# C! tcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : }0 o V( O6 b7 A- k, B
+ x/ }7 z' p: N+ S% _ k那麼把辨公室的電燈都打開啊。
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"I can't."
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6 b M5 ]* L* Q p: R沒辦法。
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* ^1 G: ]- i! E" D1 A"No? Why not?" 9 y# `2 o# s/ ^; t3 J
( Q# D& Q( K( p4 p$ i4 z沒辨法？為什麼？
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# u! a' n% ?$ R/ p"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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* P+ N% t' ?" Y/ V( x( T0 D電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 {$ a! K% @' h/ F; F
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"Well, yes, I keep them in the closet." 7 s' a' W# o3 P* b# E8 A5 I
9 p% T! z6 P3 e) A& H1 l嗯，是的，我已把它們收在櫃子裏。 + m& k, ]5 C( F# ^7 O
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"Good! Go get them, and unplug your system and pack it up justlike
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8 ^, ?4 ], n; tit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% c) \- f6 [+ F) L/ ?7 b* }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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5 f& a( y0 E; r0 j9 |"Really? Is it that bad?" 2 u( ^, \2 w9 e# g& T, b) ~
, m' n$ Q) s5 c) v9 }真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." + c8 ~3 _( l* |- _* c6 d. `
; s: j6 I+ S; t" _4 |/ S是的，恐怕是這樣了的。
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/ {( X; V% u4 P1 c"Well, all right then, I suppose. What do I tell them?" : V# H3 d' J$ h) G: u
! O* |( b( \0 [+ {& S$ C+ n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : i/ M& m& D7 n' C9 x% c6 ^
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
