Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 0 x# G1 z3 F: d1 \8 c" Q
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 0 ?7 Z/ s8 w0 K N; ]" |, x; t2 _5 k
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"Yes, well, I'm having trouble with WordPerfect."
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7 ?; P* s+ b0 _+ u4 L是的，我有WordPerfect的問題。 5 Y$ A$ y5 ~5 J. N0 X2 ?1 f6 u
: l! Y2 V- Y4 t: N! t"What sort of trouble?" 1 ?! M5 R6 A5 `' I& q; \; M- o
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您有什麼問題呢 ?
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6 W3 ], J# j+ O4 j) o2 q- H; _"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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" ]7 c. o h8 P7 i"Went away?"都不見了。 7 O( Q# w+ e7 D6 }" ^
' j+ s! y, B2 g% a$ j( R"They disappeared."
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' p3 |3 Y( q; N; N1 F* W1 J; N9 _ n9 G它們都不見了。 ; ^' B. t# I$ X) c6 ]; _
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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8 A( o" J/ o9 n"Nothing."
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8 n) o F8 [3 v! |0 M沒有任何東西。
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"Nothing?" , V: B% w9 r/ `; F# G
4 X4 @( _9 H/ l5 ^" {! t$ r沒有任何東西？ : G5 M. z; Q; F8 G6 {3 A
# M' B4 B- {1 r$ _% a2 z. k7 J"It's blank; it won't accept anything when I type."
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$ H3 w* B9 S: l+ p7 X' u螢幕是全黑的，我打的字它都沒反應。 . y& [: y& \$ d0 T) F1 B
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"Are you still in WordPerfect, or did you get out?"
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% H. Q' ^8 S; z' y% B( Z您是否還在操作WordPerfect，還是以經離開了。 ) E1 O; H9 ?* s8 [
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"How do I tell?" 2 t+ Z$ p# u Y$ e0 p/ F* g3 }
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" $ A# C; V( b8 z$ {
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你可以在螢幕上看到 C: 的提示符號嗎？ ; h6 y/ E2 t& L9 O" i" O7 b. ?
2 D6 ~; w; h# L# }"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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3 N3 W8 i1 ^. g/ M5 W5 X! H# s$ ]"Never mind. Can you move the cursor around on the screen?"
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# W3 t3 p! ~& A# X, @$ Q不管它了，你可以看到游標在螢幕上嗎？
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! c: R# L9 {4 Y5 y& M/ Y1 e$ @) F"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % I4 f- W6 K: n. j& L
! p6 \5 D2 K- ?! c6 {8 n"Does your monitor have a power indicator?"
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; d# U" l- f4 d) q V, l4 d8 c顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ % I i# B' B! [5 w9 P7 W
( Q# ^. c8 e' n o. ^7 `"It's the thing with the screen on it that looks like a TV.
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7 _8 D6 b6 z) k& d @( pDoes ithave a little light that tells you when it's on?" - O6 q5 _8 l/ E* T
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 9 t& K: i: r: N
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我不懂耶。
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"Well, then look on the back of the monitor and find where ' F l5 n. K0 E3 P$ f* m- M
* J: k- Q! h' ^/ \& Z7 }the powercord goes into it. Can you see that?" & H \7 M- I* Z6 Q. Q$ J
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 L6 K# [1 k; c4 n6 s
4 \. ?* \8 B3 a0 X! b4 Y( w"....Yes, I think so." ! S( T# F, s$ a v1 w' l7 e
6 f. b: J' g/ n! @5 N0 L是，我想我看到了。 3 w x) f8 a& [/ r- x+ I0 z
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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+ D! F. e4 Z9 \' \9 @6 @5 Q太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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" f7 s/ t9 \. y8 ?有啊! 6 @/ @! {. t! f( j
% S* {7 U' t9 G"When you were behind the monitor, did you notice that there were ; w7 c/ i: _5 Z; |
( i* @) h1 M& |; Rtwo cables plugged into the back of it, not just one?" 8 r& z- B% c: ]0 Q( Q6 Z, ], d/ Q
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ! N2 Z. F( \8 S2 q |
7 x4 i! u/ D) j& x沒有。 5 W: ]1 p$ a& b& f; d
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"Well, there are. I need you to look back there again and find
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theother cable." / V$ Q: M! m8 T2 ~6 `
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就是了，我要你再到顯示器後面去找另一條電線。
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" l5 @" _) @5 k( @& l+ t+ `"....Okay, here it is." * l/ b* O5 R4 | h. p
" N/ Y( l! ` J0 K7 H/ K5 JOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." n% o7 v% C, w/ q5 ^* U" [1 |
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 F7 D. z2 Q9 d9 a
+ o! F6 x; W1 [3 O& l"I can't reach." 4 J7 N* ]' l* G2 @4 [% U
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我搆不到。 3 A( J1 j$ z) U. w1 \9 x. Y
8 x4 b+ x' `$ H* I# g"Uh huh. Well, can you see if it is?"
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1 h$ v1 q% T+ |# W! C9 R嗯，那麼，你看得到嗎？
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% B8 a; N: k& R. T7 q! u"No."
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. S# ~0 [1 x& z- Z看不到。 7 }4 U3 c9 P9 X1 x' O/ ]6 w
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ : j' M3 Q6 H9 X
! @2 Z0 o* r t! w8 G"Oh, it's not because I don't have the right angle - it's becauseit's dark." : F6 @" B+ V/ e
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喔，不是角度不好看不到，而是太暗了。
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8 U9 r& h- W! @5 D/ D% Y"Dark?"
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太暗？ / z+ j- x; `+ f: t. h
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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( J) v1 O& b- N, b# U! Z* D3 B"I can't." " a" w0 t+ |) @ ^( e9 u: n
7 S( t6 _, o6 S6 Z沒辦法。
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/ y f+ v% Z" i; r5 I"No? Why not?"
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! Z" ~& U1 M4 I% J) j沒辨法？為什麼？
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"Because there's a power outage." % q ?' _& F" p& w$ v2 C
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ( x4 O% ~& @' N3 j
z5 P) P" v6 {3 W! U8 G3 b% ^Do you still have the boxes and manuals and packing stuff 2 D. m* f/ u' U: |/ ~: B
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yourcomputer came in?"
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2 c1 \/ g% c( r2 u; y停...停電？&#@!(& ，喔!OK，現在開始打包， / T% L0 L/ H, a6 P- n* m% M; M, ?
' G) L+ V! K- i2 Q4 e電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ , \5 ?. i/ O* y
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ' I* X- f# R5 I3 P" f3 k
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"Good! Go get them, and unplug your system and pack it up justlike 1 U8 ?* L4 K# _& e z2 [' g
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 U9 Y! ]$ B. z0 {+ S6 W就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 [. }4 r' x1 v9 |0 u2 {
q6 F0 L$ V; ^7 e+ B4 `- x"Really? Is it that bad?" 5 j3 m( F3 k, l6 ~; M$ Q# C
% d8 \- t9 ^3 I8 r* x7 N& j3 |真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ! x7 D# w2 |' Y* X
* M! T0 n4 E7 z% f是的，恐怕是這樣了的。 4 K1 Q+ F7 l9 a h& e
+ K& |' @! v6 O: r3 |' ^: c"Well, all right then, I suppose. What do I tell them?" S, s( ~" D5 k) q: B: T
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." : K" L# V8 d; w+ p3 W& `- V
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
