Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 N$ x _/ }+ e# I5 R"Ridge Hall computer assistant; may I help you?" 5 V f" J1 V+ t' ^
7 U8 d) o4 N. l1 z }0 v7 C$ FRidge Hall 電腦公司你好!我可以為您服務嗎?
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v7 _; I z& F7 A, e3 O"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 # u' M X8 o) m& Q$ s
0 n2 ^) N/ V2 \& Z+ d1 r( A"What sort of trouble?"
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您有什麼問題呢 ?
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7 c- g. X! Q3 k"Well, I was just typing along, and all of a sudden the words wentaway." 6 e+ V/ q7 n; o, Q T' Q; J
1 m! f" h, x& w我剛剛自已在打字的時候，突然間所有的字都不見了。 5 B; f8 t* u- `7 k
, K- c- ?) r, p, _" F* C, ^"Went away?"都不見了。 1 |+ q4 L$ H( t) ?" M
4 c- `" z; ~; h8 {& {+ Z- |"They disappeared."
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它們都不見了。
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5 c' ^: L# d; N/ w, P"Hmm. So what does your screen look like now?" # K! u4 B& d: Q: \% W
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嗯，現在你的螢幕看到什麼東西？ * a/ }7 }; u: X
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"Nothing." ; j& N {# L% [4 O% ~. E" w5 u
5 n6 h4 {* Y% T$ }沒有任何東西。
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"Nothing?" 8 e& C; ]) m ~1 e
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沒有任何東西？ ( b7 V% e( A* `4 h
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"It's blank; it won't accept anything when I type."
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$ p# G d+ k0 Q1 p* i螢幕是全黑的，我打的字它都沒反應。 # F. a- |9 A x1 { E& u
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"Are you still in WordPerfect, or did you get out?" 6 O; d0 s8 f9 ~2 X* l0 {
* {% `9 k9 {& [4 _3 r% T1 C: b0 z( }您是否還在操作WordPerfect，還是以經離開了。
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' C4 \/ X9 ?9 g2 F; j; g, w1 R"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 2 ?* Y# w/ ]9 U5 f! [, D# f
1 @' b" r" C! V1 d1 O3 J你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 9 R7 W/ j7 m7 r9 B
1 s; M. J8 A* X1 e什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 ]- s, @6 I! s5 K( n6 M
; l# E3 D, ^/ G"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ $ k* i4 s8 V d, B7 T% S0 F) A# ?
' o8 }) C* i* C. n) k"There isn't any cursor; I told you, it won't accept anything Itype." $ a" D8 O2 p- U
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' X4 `) ?/ n4 K* ["Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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& V2 L6 b; F' x& E1 \$ jDoes ithave a little light that tells you when it's on?" 9 c8 i/ D! u6 _* B _+ i: \ Y
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ( ?1 o7 @2 e3 n) ]. [
( ~9 f& v8 T/ [+ ^4 t* X( O& Y5 x% xI don't know."
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我不懂耶。 . E& N5 i" y7 {
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"Well, then look on the back of the monitor and find where
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, T" `& n& {* b0 s5 K7 bthe powercord goes into it. Can you see that?" & G! H8 t$ c( P n9 h5 {: z! ?
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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; X0 p* J+ j: x/ g$ k"....Yes, I think so." ) f$ R3 Y1 ~: w; F* C7 [
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是，我想我看到了。 8 l& a9 p0 I% S S* m
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 ]5 X6 C8 H$ X8 z9 A9 |5 r- w
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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8 W3 {' M+ n# t8 G"....Yes, it is." & p6 t& h2 }7 z: D8 D- R, w7 C) K
6 r( l$ p0 ^3 o/ C6 k5 S; y有啊! # U! c. q8 E- Q% O% n
0 ?% m) S+ P: E7 c"When you were behind the monitor, did you notice that there were
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. k+ K+ r, w" c) ^3 a1 d" Q% Ftwo cables plugged into the back of it, not just one?"
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7 X6 g1 C4 S3 t- v- \ q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ k# Q1 l$ x6 }% Q! y
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"No." , p1 d5 [7 ^5 { R7 Z( d4 u
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"Well, there are. I need you to look back there again and find
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theother cable." # A+ @) {8 J6 v2 `
; A4 Y: A N+ ~ t" Z# [就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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4 |% B$ d' j4 f) ZOK，找到了。 ! w) N X/ g( p+ W( X) s$ _+ b
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"Follow it for me, and tell me if it's plugged securely into
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' E; i% D2 Q( h ztheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." L0 S8 {! M r% v
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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! n* g2 f7 o2 `4 O: n! _! X0 i: u嗯，那麼，你看得到嗎？
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, o1 e( E; c3 I! G6 d"No." % q) }" p6 v% T2 J& _9 v- Y
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看不到。
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6 f; D0 B: k9 L8 O' n5 p B"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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8 `9 W7 `7 C1 h0 D& X$ B; A"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 T3 a# j" ^/ [5 a' v, G
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喔，不是角度不好看不到，而是太暗了。
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9 c: m6 x0 {- F; q7 z+ Z"Dark?"
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太暗？ # t* v* \% {/ \' r8 q9 @
( W5 Z1 t1 O, T1 O0 Z' v5 a"Yes - the office light is off, and the only light I have is
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5 ]% Q! ]) k b" \* i5 Mcomingfrom the window."
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/ B. p3 c) U; I T& h是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ; V. j* x g/ Q* v2 V( l
: }- [" O* C4 h G那麼把辨公室的電燈都打開啊。 & L: ^. T `* C& q
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"I can't."
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沒辦法。 7 M2 {$ ? _4 {( }
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"No? Why not?" ) p4 X; ? O* V3 c* i
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沒辨法？為什麼？ ; H) X; F2 ?- O9 s$ ~! y( M; n
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"Because there's a power outage." 2 j. p0 p! ~/ |
; n4 \9 ^* q9 j2 z' U: x% y$ P因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 j% o0 x% `/ b% b+ S$ x
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Do you still have the boxes and manuals and packing stuff # ]' s) s- S) j& e* @! w' C/ Q
1 D. q8 d0 m7 d2 i: Yyourcomputer came in?" 8 W& Z" U+ K) F& J5 n, x: v: }8 k
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停...停電？&#@!(& ，喔!OK，現在開始打包， - \6 _: t, U/ f; t/ Q7 Y% R1 u. n% t
7 s6 c) H% H3 z3 q' y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - f0 \; L5 H' d3 N
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"Well, yes, I keep them in the closet."
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5 M& j1 v2 e9 g& ^- k6 w嗯，是的，我已把它們收在櫃子裏。 ) k, c6 s9 C2 c
9 w* H6 Z* L2 f0 b6 }( M"Good! Go get them, and unplug your system and pack it up justlike 2 a0 P, h# I2 M, z0 J
! e9 b( r0 z% {* C) ~4 Hit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ) a, J* q1 J1 a6 j3 Z+ Q
) X2 u7 K& O- |, [% q4 K5 B* p就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& S/ q# p) ?0 S( s. r' |2 V"Really? Is it that bad?" 2 X3 ~3 j9 M! d- f/ \
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真的嗎？是它壞掉了嗎？ * `7 N8 `8 H3 r: i' I
3 ^/ j5 W' \0 `+ E! f"Yes, I'm afraid it is."
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8 `1 ~1 s/ Q% c* Z是的，恐怕是這樣了的。
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7 S R/ `7 @ ]% A* C"Well, all right then, I suppose. What do I tell them?" 6 o0 U3 A4 p4 f) C% ^
F' N }; j; x$ g3 g0 i1 c喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) ^0 G9 C1 ?* G
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
