Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ t2 U, g v4 B9 w; u3 y4 Z9 |# m
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / i' j4 q/ D% Q5 x* C
0 Z* _; I1 w0 ]"Yes, well, I'm having trouble with WordPerfect." : |6 L, D- K& ^$ {2 u; s% ^
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是的，我有WordPerfect的問題。 0 t2 b# ]' d* B1 X1 x* l% _& `* o
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"What sort of trouble?"
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您有什麼問題呢 ?
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/ P" D! u4 x( `' i3 P f# g"Well, I was just typing along, and all of a sudden the words wentaway."
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8 a: ?) e8 q) E2 m我剛剛自已在打字的時候，突然間所有的字都不見了。 T6 y8 X2 ~/ m s: V
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"Went away?"都不見了。 3 b/ u$ w! u( O1 T
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"They disappeared." 8 `% J7 i% V0 I: }$ D0 I
# B1 }' w* [& g; b4 t它們都不見了。 4 I0 \3 O+ e' F6 o9 X2 V1 |
- K1 t0 T6 T( w3 o"Hmm. So what does your screen look like now?" 7 X& c8 G' _; F
9 B9 c" L4 Z# k5 q嗯，現在你的螢幕看到什麼東西？ $ }4 O" i5 w$ p; c
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"Nothing." + ?, |4 w" e- i1 ?; g# p" ^
4 Z" Q2 {% o) i0 M, Q8 Y沒有任何東西。
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! ~ A* R7 C2 \, O; G6 T"Nothing?"
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: V/ w) a" I) B沒有任何東西？
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"It's blank; it won't accept anything when I type."
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- t- F% ^* B4 _* F& ~螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 6 P& ~& [5 ?1 w. Q: X4 J
n* a, L* x1 |* w k"How do I tell?" }& ^- j6 ?: z0 P3 l
$ n. f. f8 J G/ d我要怎麼說明呢？
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( e2 p# E* A) L2 Q- |"Can you see the C: prompt on the screen?" 3 o" J+ O. q* Q5 [9 V
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你可以在螢幕上看到 C: 的提示符號嗎？ - M1 C J+ [; s5 F, M
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"What's a sea-prompt?"
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& X* Z6 Q; N( ~6 g. J' m什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; o# R. F7 K+ t5 B( f( s8 U$ Y j7 K! N
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"Never mind. Can you move the cursor around on the screen?" 6 P: Q; p/ [# n" N8 O8 V* O7 |
- {3 W3 x$ `+ k9 V. ]) d; }不管它了，你可以看到游標在螢幕上嗎？ , l" S4 F4 t0 g0 I* F2 G
4 m, }' @1 x3 d0 r) k; O( v"There isn't any cursor; I told you, it won't accept anything Itype." # i& x5 f t9 z1 p: \
4 a6 M$ A4 O& l7 _5 y4 h# ~9 N. L+ |3 C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 [! _) F* h2 X1 }. F
( e' H, C# `% O8 y"Does your monitor have a power indicator?" & Z. M. E6 C R
3 S5 x: G& a% Q" X% W顯示器上的電源指示燈有沒有亮？
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& h2 M% o% O/ a0 s8 p"What's a monitor?" : M! L: g- j V9 |
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什麼是顯示器？ 4 N6 |1 K3 |2 K' _* ^* M
" \3 a3 B: r9 b. `& I! t1 z"It's the thing with the screen on it that looks like a TV. + z5 N$ d) e/ H s1 Q
# |% q8 h" w, L$ Y1 o% q8 MDoes ithave a little light that tells you when it's on?"
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8 K* r8 P- k' |6 x$ U就是那個看起像電視的螢幕，
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, s" j0 d6 G4 K; t1 U有沒有一個小光點告訴你它是開著的？ " h- {5 _$ M0 z
6 m( E4 Y/ k; e" t% { h$ E( dI don't know." X+ w* J. X' h1 ^. [) O4 s
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我不懂耶。 . D1 g) c' |8 B$ C$ V
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"Well, then look on the back of the monitor and find where 9 _: J% X+ H; Z/ y
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the powercord goes into it. Can you see that?" 3 n* B% G( }8 B) p8 f
) ~( e9 d" z6 V0 I: b& z9 a" |0 J那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 U* j& F$ z F( F3 L" v# R
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"....Yes, I think so." " R* b4 B5 M7 @1 k/ y
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( L- D4 e! c" _: i- {
: [" h, n; a7 ~6 Q- a( `太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : l8 R9 [! c( H
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"....Yes, it is."
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有啊! 2 ?+ z' [! j8 p3 f. m% j6 f1 V3 a2 v, a
: L4 t; y# ]' l# x3 X. T. e"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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3 n8 b$ }5 p9 W! _1 a你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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C7 ?% u1 V% }/ b X3 l. M! y, F"No." : M3 t' h$ H5 X# r$ | y, i2 L
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沒有。
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7 ~5 E: U' t( {0 r+ F* P$ |"Well, there are. I need you to look back there again and find
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) {" L) T2 W* c Gtheother cable." + M- Z. g( @2 u0 H( T
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就是了，我要你再到顯示器後面去找另一條電線。
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/ l( A% ? |* C: y" ^6 h2 D3 ]' q8 W"....Okay, here it is." 9 l* s9 m6 {0 C. i/ m! T
# i0 F6 G, `" l" L: } _- [: n" TOK，找到了。
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) @! |5 l0 b) T8 B, A"Follow it for me, and tell me if it's plugged securely into , ~$ p6 P: I( X, r0 I, l: b
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theback of your computer."
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" T" R$ T! ^ F再替我找下去，告訴我它有沒有確實插好在電腦後面。
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- [& s& S2 _' l"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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O5 b* i \1 w. L/ H x"No." : L' J; U# Z% Z8 P: [4 u. v
3 V# \* }5 X, I( V看不到。
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' z. y% O+ v: z `"Even if you maybe put your knee on something and lean way over?" 2 L" S' X7 {: X4 _5 L
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那麼拿個東西墊高，爬過去看一下？ " e. _6 O' b) G: ^& K
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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/ c6 u9 w2 I+ M+ F) {2 H"Dark?"
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太暗？ - S6 B F5 Z) M8 I1 E/ s* O- r
% y) K1 d4 T) q4 }0 j"Yes - the office light is off, and the only light I have is
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comingfrom the window." " |, p7 n3 V8 q0 s3 L9 Y' O
6 |$ T. F Y5 c是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 c- |$ I5 P6 X0 s& P
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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. H+ U9 J! p% M& Q, s& J0 F"I can't." : |) f) N: L! z, m8 e
& `( u! S0 m; A: X0 _沒辦法。 # `$ T7 @& w: I9 G3 x% I
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"No? Why not?"
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沒辨法？為什麼？
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# g4 }( U! @# C"Because there's a power outage."
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. \0 ?/ x* T# \$ N因為停電啊! 6 F4 F% [0 k, Y* W+ z
, u+ ~* H* d3 W) q. n"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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$ H1 g7 Y3 P9 m/ K+ c! I: p" ?yourcomputer came in?" 2 O. F4 f+ Z( [7 W- ~: m
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停...停電？&#@!(& ，喔!OK，現在開始打包， ) I# C; q8 m0 ~8 {( U1 r: M
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . T8 L/ J$ U/ u5 `8 s
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"Well, yes, I keep them in the closet." / [3 P1 Z% |5 _# @5 \$ W4 s
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嗯，是的，我已把它們收在櫃子裏。 1 q: k D) r* Y0 Z! M% ?( u
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 3 e. w& D( `: x" z. W# C
; w1 I% [% b7 w' \- D* E) W% l很好!去把它們拿出來，然後把電腦搬下來包裝好， " [) P5 v7 [9 K0 r
( g: \: p0 @+ v+ {; j就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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5 i, i4 L$ K9 d/ w p6 |"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 2 o/ g* J& i6 q, Q# c
Y- E# Y! o D( e# @/ L' \"Yes, I'm afraid it is." , j" ?+ _3 f. ~+ s: t) `+ |6 F
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是的，恐怕是這樣了的。
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2 B3 L" A! N5 Y$ F0 ?: M"Well, all right then, I suppose. What do I tell them?" & z; ]' v% X1 M( Y( c2 S
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" b9 ~( A) _& ]" L* k m k"Tell them you're too stupid to own a computer." # w. x, V% L2 o; P4 [
0 [3 @ Q0 o, I+ Q E. ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
