Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" / i% i! A8 L% w/ ^. t" f
. C8 V7 U% q; T+ x2 B2 A t+ K! g, hRidge Hall 電腦公司你好!我可以為您服務嗎? ; [) ^+ N8 l6 c, O# {( s
% I: |+ v/ z! O/ u' ? ~"Yes, well, I'm having trouble with WordPerfect." 5 m' T0 e( q$ G2 M) r
0 E O) A* ~! k4 ~" Q6 `是的，我有WordPerfect的問題。 9 y ?6 Y$ j" R
& s! y9 T) y) s, I"What sort of trouble?"
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您有什麼問題呢 ? : n' s: B0 p$ i& u+ p8 e
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"Well, I was just typing along, and all of a sudden the words wentaway."
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) u; M/ @! H- k2 P: ^. T/ P$ G6 ]我剛剛自已在打字的時候，突然間所有的字都不見了。
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. O& T' M. o. T7 S$ L"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 + V0 S" `' o$ B. B* Y
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"Hmm. So what does your screen look like now?"
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" M9 ~& C6 o' n0 \嗯，現在你的螢幕看到什麼東西？ ) ^% l) B4 v/ M* h8 O2 z
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"Nothing."
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沒有任何東西。
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"Nothing?" 5 C; o* r( K% V
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沒有任何東西？ + z) a+ c. |7 r. [
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"It's blank; it won't accept anything when I type." 4 v' j9 i& M8 w, Z( |0 F
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" + H) n' ?8 D. H$ l
7 Q5 a* [. Y$ ~# C/ n, F您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ) O- o0 j7 C7 J+ {8 P
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 t8 _3 z1 g: G$ w0 q7 t
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"Never mind. Can you move the cursor around on the screen?"
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) Z2 D4 w# Q. I' _0 ?% ?不管它了，你可以看到游標在螢幕上嗎？ * W# s. P3 V( Y l
+ o. r( s0 |3 ^8 e% r$ _. e" I"There isn't any cursor; I told you, it won't accept anything Itype." - G7 X1 J3 P1 m, g/ R
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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& u3 U% \% {7 d# c& x3 j; [' Q, P3 v"Does your monitor have a power indicator?" 9 M) w4 S9 c; \/ N. v2 ^
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顯示器上的電源指示燈有沒有亮？ 7 D( V% ?( k( k( u
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"What's a monitor?" 3 }1 {& g7 Y% ]/ M9 Q" p8 v
* U& [: d. d/ R; ]- T4 b) r什麼是顯示器？ ' Z, ~7 U9 R+ b! w7 M5 q1 z
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"It's the thing with the screen on it that looks like a TV.
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8 y* J7 n* _4 w# gDoes ithave a little light that tells you when it's on?"
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. E9 z- d3 r, H8 t, a; X1 |- k6 V就是那個看起像電視的螢幕， 8 ]0 S' n( G I7 F5 M! }
: [. M$ Y8 F9 x7 f. C o% F有沒有一個小光點告訴你它是開著的？
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9 `# b2 m. O5 C b* z9 |/ Z! vI don't know." 7 D# R& D5 |* i0 c4 a
4 A# w$ L5 R6 T8 N6 J, L7 Y9 ~我不懂耶。
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: U5 ~9 a& c& \$ P( Z/ }$ ^"Well, then look on the back of the monitor and find where & {4 O" o6 v4 K/ ` p9 a% Y
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the powercord goes into it. Can you see that?" , k* p. s2 _9 U/ w3 d6 z
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! T( R# v1 w/ z8 h; a4 I N
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"....Yes, I think so." " i. Y' F- C6 K) h, W& @
# L) x8 X. u7 D f是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) P1 q" t9 J b1 P/ D+ ~
. `# W! t. j! Y7 J; ^5 N太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were ) r7 d. w* j' A8 J1 d
/ q/ c, b% X8 _5 ~! o$ x2 btwo cables plugged into the back of it, not just one?" % j) B' K2 e0 K5 a0 x+ n/ Y
1 a& s% F1 a& ~5 k- Z b你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 A- v! j* q+ L; Z1 T9 Y. I! H
" x! \$ Y7 d$ L* \* p& x"No." 5 O& l6 P. N8 ]- l# G9 L- z
2 h9 X7 z9 a, E3 }2 K' H" e2 a沒有。 4 N1 D! q7 X* T. n+ F
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"Well, there are. I need you to look back there again and find ' J' v( @/ L' P3 K( v* w
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theother cable." % R( G+ m% G. L
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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6 S4 F( s+ b, Y5 H* C"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ! q( h0 I# a5 n; v2 Z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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/ Z, Q+ K7 z4 ?"I can't reach." Q5 U: J5 H0 o, `: {" {- Y& [7 i
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我搆不到。
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$ X* {; s. K; @ x, D"Uh huh. Well, can you see if it is?" 7 k7 G, `# C u
3 U8 b' r# c' E: X4 r# p& D8 [嗯，那麼，你看得到嗎？ . W+ w2 i! _! O" U: E
: i( t2 b" g1 @. t$ n% k* l$ y; M6 K"No." 2 K, R6 C: e' b% l e) C
$ {6 I; e9 g3 l) a' ]5 X. i看不到。 * I3 P( e0 k$ |' I9 d9 L5 I+ q
: K Y5 i S# W1 q- R% e) s"Even if you maybe put your knee on something and lean way over?" @- b2 R1 _% o* H4 b u
& S; P3 K3 `& i$ U: y那麼拿個東西墊高，爬過去看一下？ " S; l" X5 Q+ x, W
' P* W. a9 @. w8 m"Oh, it's not because I don't have the right angle - it's becauseit's dark." , ^! |7 }5 o# H& W$ g/ W7 i; a
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喔，不是角度不好看不到，而是太暗了。 / k( r* ]+ u4 w1 M, N
, N, P& ]& S% G- z. j( C"Dark?"
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# @' d1 d9 i3 [5 V) [太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 8 _) L: L0 f& {- D9 x
8 ~/ @2 V7 v& k是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 5 `8 z( t( Y3 F; O! i. Q. W* J3 j
+ C- s; G' f& Z( O"Well, turn on the office light then." $ @: k. I7 L1 ~
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那麼把辨公室的電燈都打開啊。 ! N4 B$ k8 _* K0 P
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"I can't."
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沒辦法。 1 z0 Z$ q) a9 Y1 f
7 Y' P2 C: K/ H5 D5 O4 x; n# u"No? Why not?" + D' Y$ }0 `* j6 W: a7 n
$ u% x5 Y0 r' k; n$ C c沒辨法？為什麼？ # t7 @( P+ }+ W4 Q1 ?" k. w6 w
+ C. i4 J* ?) I) h"Because there's a power outage." ) Y. x+ S0 f0 ]1 U9 W! V
' I! ]0 J4 q' P' D: ?' U因為停電啊!
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7 B ?' \( I3 h; K' u5 \"A power...... A power outage? Aha! Okay, we've got it licked now. 3 I7 h7 G# z) i- m7 @
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Do you still have the boxes and manuals and packing stuff 9 H% U, k3 P- @) q- G5 l! P
! z# Z) n- w { Eyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， " p3 X% a+ l0 [# `, E" n4 r
/ k$ _, c d# N- ?0 `電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 T, S$ i& p$ U( z7 `5 l! T% {% x8 ?
3 [2 ?0 }' n `' R! T: G: {"Well, yes, I keep them in the closet."
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, G2 F! L0 J2 Q2 R! Z: e嗯，是的，我已把它們收在櫃子裏。
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* y# n6 P N5 B# ~# i0 B$ e"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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) T9 J, n/ ]: n很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ Y( m" @% _: x
* q* l: G9 l# k t. z# o"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ! i: Y! j& i* o4 J: [6 X/ w
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"Yes, I'm afraid it is." / h; i* j6 w- z) W. e' d
" _9 N1 ]: N6 k% P是的，恐怕是這樣了的。 - U- ^# O$ O$ Y+ J7 d( V
4 I1 @: U. v1 V" T; p"Well, all right then, I suppose. What do I tell them?" 0 n" I/ z' A6 I& h
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , |; {, z6 m$ }8 @
0 ?+ J: E9 l4 V" V! z% Q"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
