Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 x- M) ^$ ~/ { P7 L"Ridge Hall computer assistant; may I help you?" 6 O" C: w. B6 z; Y4 r# H% m' ~0 o
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Ridge Hall 電腦公司你好!我可以為您服務嗎? - C, G y: V: A# L: d
0 c$ I/ B t m! e) \4 p/ n"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 % v: F- I; f: f# H+ p
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"What sort of trouble?"
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3 `6 @: c; b1 i您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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* B6 J/ v8 `( B"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 ; h1 i ~+ `6 T& E3 F
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"Hmm. So what does your screen look like now?"
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) i; D* S1 O c0 h0 s嗯，現在你的螢幕看到什麼東西？
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) p @$ A4 ]. @, |, _# ^"Nothing."
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4 `5 ~) F6 V3 y6 }0 k沒有任何東西。
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+ _- n# ?9 U& g9 X"Nothing?"
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( Q" n' R$ \6 K0 L% U5 p5 E$ x沒有任何東西？ 1 I3 z2 |$ [( P! {+ z4 X
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"It's blank; it won't accept anything when I type."
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+ z* Q$ D) {0 f4 Z; Y; w& T螢幕是全黑的，我打的字它都沒反應。 6 A2 S7 F3 f$ j
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"Are you still in WordPerfect, or did you get out?"
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0 W: M( D9 K [# ~1 ^您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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5 [' B2 v! I y, T我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 g1 o$ f1 p) j [7 m+ h- D
9 D/ [% X+ h3 _3 I- ["What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 k$ Y1 k0 ~" _! Y2 Z8 p
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"Never mind. Can you move the cursor around on the screen?" 6 F; z: _( P! w" W
& p; K" ^! u! F) t6 y不管它了，你可以看到游標在螢幕上嗎？
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1 j: a8 A# V: \" g& G) p5 A+ Q/ H"There isn't any cursor; I told you, it won't accept anything Itype." . o# a2 Y5 A+ `! K2 ^
. }; p. r! U2 @' C1 G$ b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / |/ S, a* j, N& F9 n) k
4 J$ @+ Z- h7 s: c& D3 Y"Does your monitor have a power indicator?" + r9 i, c4 L6 f3 c
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顯示器上的電源指示燈有沒有亮？
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2 z6 ~# r8 E9 O3 f"What's a monitor?"
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什麼是顯示器？ 7 r, H# C9 ~% I8 g0 `" O A" Q
( H8 |+ ~0 u, }2 J! ^"It's the thing with the screen on it that looks like a TV.
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Y# T9 S: L& a, Z0 c4 J3 s% nDoes ithave a little light that tells you when it's on?" 4 l2 r2 @- L0 T* F" V8 k
8 x8 x* p9 w- W u& y# ?4 a, L; ]就是那個看起像電視的螢幕， & ^$ p1 ]( y! I$ F9 r4 P3 [$ ]
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有沒有一個小光點告訴你它是開著的？ , d" h0 r$ w- E0 e& J l
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I don't know." , H. n$ d: v8 r. A% R9 i/ ^6 }7 D
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我不懂耶。 4 R- T; s9 T8 V5 l) O
& Q% J: ~5 B5 I1 H( |2 e: s1 b2 J9 D"Well, then look on the back of the monitor and find where
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5 k- J+ Z; ?. X7 z, b( \the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 8 c3 h6 X" H$ b0 e G
/ e$ F0 z$ F, V8 E- ?% R' m是，我想我看到了。 1 y* k$ Y' I) e& n) l
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' `& I1 R4 }5 y
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 f& i9 n; v; y L( v
# V( v( Q+ v- C7 g2 t) c"....Yes, it is." 2 |* Z* N, s5 _9 e, L/ |
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有啊! ) g: Z3 X! y+ |+ l
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ! W3 ~8 m/ |4 w' y+ N' N4 ?
. s3 b! ?/ J X% C沒有。
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6 M$ ], Q+ d9 _5 q0 M V"Well, there are. I need you to look back there again and find
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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" X1 U3 h4 z1 eOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." $ @2 c- K, r3 a& g1 \$ C' P9 {
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 d% P/ A+ n& i( |
7 c4 l9 V r2 T: t"I can't reach." , N" c/ Q" L, q( K6 l$ ~
0 b `8 R. x/ _* L' R% T我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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6 U" i& V) J4 _7 {( _* E' A"No."
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t! h0 T7 p3 m0 a/ }1 O5 F/ {8 b. h看不到。 0 B' k& J! P6 G1 w+ Q6 ]8 G8 F
) x c) `9 p: U"Even if you maybe put your knee on something and lean way over?" 5 T& X7 x6 F7 A0 b% ]% U0 [
- m' C0 J x. k0 |那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 : N% K$ P; E/ q$ J `. T1 a
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"Dark?" 4 @6 {2 ^5 s. ?" a3 c
0 G) A* y) I$ y9 Z太暗？
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1 I' _4 Q) m! K8 i2 M+ R# J5 v"Yes - the office light is off, and the only light I have is
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comingfrom the window." + u) v1 x! M2 @1 y
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - _4 Z( y/ ?# x, A! E
' v' k3 O/ J7 r7 u7 S# ^7 E"Well, turn on the office light then." / j/ H; L! s6 c# E; q5 X
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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# F, W" }2 }0 }5 k. Y' C"No? Why not?"
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. b/ L& O3 c M4 g0 q" z. S0 z+ X0 j沒辨法？為什麼？
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"Because there's a power outage." * b3 Y$ Z' b7 c& W! @
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因為停電啊! % v# s; v2 Q* R: ?) S: T
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"A power...... A power outage? Aha! Okay, we've got it licked now. / L; _" \/ H0 r
/ Z/ n9 Y ~' o" u& O) G( jDo you still have the boxes and manuals and packing stuff Q! ~& f0 A! h9 }8 s c/ e
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ; k( [& f4 s: t$ m3 C% A- D7 J
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 z9 H. A- { ]4 A
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"Well, yes, I keep them in the closet." 3 q5 p; [3 I2 Z0 [7 W
* n! n9 [ l: a; q: b! i: A. c- S嗯，是的，我已把它們收在櫃子裏。 ! v/ A1 X2 p. I& S$ E( U) y+ B
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"Good! Go get them, and unplug your system and pack it up justlike % z* O! ]8 Q* x8 {7 F
, q3 G/ M8 m" K5 ~it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， " p/ _! M7 h* l
; c% w; s1 T# Q* b B, s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 1 }, A8 w4 S/ i' |4 B& M6 K$ P& v* Z
. e: x! U7 A6 X! D' Q1 t$ ~! u% v"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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, u8 y' Q# Q/ z; {, P"Well, all right then, I suppose. What do I tell them?" & d, {, R7 m& t- K
* g0 q% }9 N+ r喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 4 Q$ e3 L, Y1 f+ B V7 w
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
