Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 }2 t. M5 t( Q7 G. J3 P
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." & Q2 Z8 |2 d ~# t. M
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是的，我有WordPerfect的問題。 ! Y# W2 x5 @' T
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"What sort of trouble?"
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7 b8 ~% h5 F9 l* R s您有什麼問題呢 ?
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1 x" h6 }$ b% n! k: R"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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v3 q( w5 _8 h: I9 `"Went away?"都不見了。
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9 W2 o! @/ a9 i( L: @2 x"They disappeared." " W- }' T: _" t. {" ?
! r9 I5 k" V# ]% Z3 k. V它們都不見了。 ( V0 E' Q, D: F1 Z M* r
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"Hmm. So what does your screen look like now?" B& Q. E8 ~7 w
! w, @) B: P7 C* J4 Y. s4 q嗯，現在你的螢幕看到什麼東西？ 5 }" H" c+ h! m. j
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"Nothing." : { a9 [, Y2 r
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沒有任何東西。 & j0 \/ g8 ^! ^" ?- b2 }
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"Nothing?" h, ^4 {9 \3 s$ a
* c* D* t9 w; J9 z- `沒有任何東西？
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0 w* F( H, i" C4 ?+ b: v/ p"It's blank; it won't accept anything when I type."
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. B" O8 m9 K* s* y2 h h螢幕是全黑的，我打的字它都沒反應。
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$ m7 v5 ?' D+ ^5 n, S5 r/ e) R# C"Are you still in WordPerfect, or did you get out?" $ h! e( W& F0 |% N8 k& G
4 B7 b& v$ L, b: c O0 L9 }+ y您是否還在操作WordPerfect，還是以經離開了。
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p: u6 A& ?" O# E8 }3 L9 b"How do I tell?"
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我要怎麼說明呢？ / p- J- [; x+ X( ~/ ?0 S
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"Can you see the C: prompt on the screen?" $ C# L. j( h% b {! ~; A1 \, f" {
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你可以在螢幕上看到 C: 的提示符號嗎？
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, H6 M+ W! c; O2 g"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! a% S4 Y* j2 ?2 o- N" G% I p
, h8 J% i% B. |/ F, b"Never mind. Can you move the cursor around on the screen?" & o5 Z: [% k! T3 Q9 J. i4 h
+ U* P8 |' j1 y) S5 N% R不管它了，你可以看到游標在螢幕上嗎？ 9 g& v1 L8 n9 q
# E2 T- Y4 G* I. P"There isn't any cursor; I told you, it won't accept anything Itype." , l6 [" H. O5 {$ J# S
, z, j& C7 X5 R6 Y: D$ E螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 Y" \0 e a5 | R+ U7 ?* N! Q
* V. D6 X. V8 Q/ I& O( ?) U) \# l"Does your monitor have a power indicator?"
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3 C- w" c' k5 ^! e/ b7 l顯示器上的電源指示燈有沒有亮？ 4 z$ p7 ?' y" l* f( `
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"What's a monitor?" 4 a8 Z5 H/ h3 w% i) m" X+ I8 G
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ; q0 {' |" {. @; T# b+ U
- Z3 J3 n* b: M1 @# |, eDoes ithave a little light that tells you when it's on?" % {( d2 o4 l" e! W3 Q
5 E5 z5 |* V7 u R8 \( R3 m就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 9 N0 o/ }% E/ ~) i, \) \2 Q9 ]
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I don't know."
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`. _, w, k" l" j) G) E) g6 C我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & A$ Z- x: y( v. [9 x/ R
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"....Yes, I think so." ) ?; ^) A: Q2 F( A5 v
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是，我想我看到了。
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5 N1 j H2 E: ?& Y$ M$ M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; L5 P4 I& |1 v3 z; I: H
5 F; ?$ _( d& | f"....Yes, it is." ! ^9 e- j) m4 ]1 u
$ J7 x. ]) d g* @+ Y有啊!
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"When you were behind the monitor, did you notice that there were
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* B8 P7 Q, y4 b! y* r. C7 ztwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! P& W. C" {. Y* ]9 K
/ |! O4 C& [% ~; F! H0 I7 ?1 s: R"No."
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0 M% w% D( ^0 E D+ K: z, ]沒有。
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"Well, there are. I need you to look back there again and find . j2 t! R) w8 F* B
" p% L% f$ Y4 @: Itheother cable." ! J! t6 W5 q% @+ ]* X
1 j7 s- ^; c q A就是了，我要你再到顯示器後面去找另一條電線。
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! n3 ~5 h1 A' E% K" G"....Okay, here it is."
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& f2 l$ g1 ~4 Q+ ~2 p! C lOK，找到了。 ; T, ]3 q7 T$ }6 S6 _
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"Follow it for me, and tell me if it's plugged securely into 0 p- }7 Q2 o5 n/ M& U2 z$ v
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; w$ m* B/ E( \0 u2 z
- R& j2 m5 o8 O# r- N"I can't reach."
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L! M. {' _/ q( {2 d我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 n( V u# y& K. v
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" % R3 I% ]+ D& H7 R& Y. `
. [& V: P4 J" t2 _) U- a那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." / {( R& V7 H, B/ L k: I$ f. g. J1 W
# l$ U7 k* Z- i5 k1 }; r喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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5 \. Y3 i \* M; E2 w- o# ^3 N太暗？ 2 j- `+ k: K3 O
4 Q1 K' d5 ~* B* H, D1 T" n# j"Yes - the office light is off, and the only light I have is
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7 m2 O5 y" A2 e% ?5 Lcomingfrom the window." ! A. _) [9 I1 v5 Z2 _6 Z
0 |/ Q, x1 [) j$ ~3 k8 ?( _/ {是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 p$ r, j/ `2 j4 b2 t+ Z! P
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"Well, turn on the office light then." 2 c# {! `+ W3 A. z5 j# S6 u
. k u: _. s: @那麼把辨公室的電燈都打開啊。
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0 B2 ~) ^- h' l- H$ M. K* H"I can't."
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) Y P# `7 b( G- c' f5 {2 _沒辦法。 ' \9 w4 ^, @. i2 G
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"No? Why not?"
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9 O9 i2 B$ [' d5 l6 N7 x( b沒辨法？為什麼？ 6 i" ?7 e$ d5 G- B& p# C4 u
# }5 R4 K# @4 W+ Q"Because there's a power outage."
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因為停電啊! ; I8 q0 s2 m$ @" T+ r- j
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"A power...... A power outage? Aha! Okay, we've got it licked now. ; H. C0 z$ j' s* b: U% W# V6 [
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Do you still have the boxes and manuals and packing stuff ; d1 C0 J: y' R+ {) \
2 y% X+ Y C* q; }yourcomputer came in?" * n: z( V3 V2 w' p- V( Z
2 v1 Y+ g2 y5 U1 T8 c5 s( R/ ~停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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5 T! h3 N, N0 N r"Well, yes, I keep them in the closet." 7 O. n# G% K5 _; B/ c' Q
$ @2 B& O, l- F; f8 C5 p3 S8 D- v5 f嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." , ^4 Y* n- Z" H# ?. P+ T: }
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很好!去把它們拿出來，然後把電腦搬下來包裝好， % w+ A% d5 n! x! v
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( O! l2 ^' j: F W8 J9 N$ F
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ ( x6 L5 y0 O) @7 ]5 V
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 1 _ u4 {, e* F* k0 v0 V7 s
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"Well, all right then, I suppose. What do I tell them?"
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3 S" Y5 m7 h& ~9 I( n) B5 r; k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ B7 H( v4 q U3 I( x* m& t4 x* |
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"Tell them you're too stupid to own a computer." / p9 z3 h8 O. {
" A' C6 W) X+ @就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
