Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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; `/ _5 v$ e8 k6 `* RRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." & N' J5 N" O4 |" J$ H6 A3 r: u
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是的，我有WordPerfect的問題。 3 P9 c5 G9 T- R. h/ G* s) z
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"What sort of trouble?" 0 j- i" L L3 K; B
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 C# N7 j, B$ z" y4 U* M, x# M( F
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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- y$ J; z# ] ?) l"Went away?"都不見了。 7 a* V* z) ~( Q8 U' Q5 K4 ?
# Q$ R }6 ]* I7 o& y0 l# y"They disappeared." 6 e8 n3 P& H3 _# e3 G
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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& ^( l7 y# e5 S+ r5 Q嗯，現在你的螢幕看到什麼東西？
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, s! h0 K4 L; s7 N4 q0 R2 R"Nothing."
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沒有任何東西。
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o/ F _4 E {"Nothing?"
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5 D- ?( |; I2 n沒有任何東西？ ) x8 t8 X6 @* R! S: S
$ J6 U5 Q* O" v& N, d! F) e"It's blank; it won't accept anything when I type." 6 Q6 Y3 D) ^! T$ q
L q3 O) ]4 D8 [: k5 a螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ; Z+ c4 _6 Y5 B; e8 s4 a" s
Q" Z9 L7 k1 Z"How do I tell?" 3 T+ M. r F- z7 }' c
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我要怎麼說明呢？
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7 T% S! b3 t) V. K' y3 |"Can you see the C: prompt on the screen?" 5 \. E: N6 \5 C
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你可以在螢幕上看到 C: 的提示符號嗎？ ) S+ `# l4 ^" T: T: S- Q
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"What's a sea-prompt?" 1 p% O- }* ^6 d" H( s0 E2 _
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 I }2 K8 k, E Y" R
$ N0 L' i% ~+ k9 V2 S5 c# Q. K' U/ O; J螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" + y w3 F4 _) e9 L) Q# X
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顯示器上的電源指示燈有沒有亮？ 7 U- y% H* A2 ?9 F3 U
! k% |# R9 U; n+ o& G"What's a monitor?"
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什麼是顯示器？
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3 W3 }* Y/ a: \% O"It's the thing with the screen on it that looks like a TV. % n, @, ?' z/ a7 p- E
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Does ithave a little light that tells you when it's on?" & x; l, A. g+ h+ Z4 D, _
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就是那個看起像電視的螢幕， : h. W+ _& V8 q; F3 M/ I8 J
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有沒有一個小光點告訴你它是開著的？ ; M! L9 j* l( v# X. k
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I don't know."
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我不懂耶。 ' B. t7 [! \# R J
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ! V9 r. F# ` I( k
9 e+ C0 o2 A, l2 s- i0 F那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 a; _5 z$ ]( ] @
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"....Yes, I think so." * f5 {8 N% H, \8 i) e' S0 }
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是，我想我看到了。 6 ?4 L2 ?* {3 L5 I
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " l: X" l) z, m$ D- W. d
t- ^1 g k! `1 L6 \( M% G8 S"....Yes, it is."
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/ X% `) v/ e3 D有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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) @# R$ D6 C% r1 m沒有。 : j. Y8 E2 Y- V! z
0 A# s t8 q6 v P# H" L$ B"Well, there are. I need you to look back there again and find
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. A) t. k' z0 j( Q) p! s2 B3 Z% Ytheother cable." - {# t& H2 O |9 u
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就是了，我要你再到顯示器後面去找另一條電線。 7 |2 q2 U8 M) u. G/ r( t
/ f1 j# ]) i' Y0 W) v# ?"....Okay, here it is."
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4 W- N* t X/ r) t& B6 H4 d) SOK，找到了。 2 ~4 J, j0 o0 j$ z$ r. Y( E8 v# n
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"Follow it for me, and tell me if it's plugged securely into
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9 E% @4 ~! d- g3 M* H- Z4 |theback of your computer."
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. l. R* P3 j# n- ~, N( S' D/ X再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ; l0 s9 V) K! s" t
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我搆不到。 ; [- F7 I6 \) b- I) d2 X( M2 u
2 Z4 n) a- N: ~2 R! o"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." 3 w$ d4 C; z8 f; }; h) S& U( ?/ F
( O0 x3 S z! M" q5 f. k! I' l看不到。 4 g9 z; F$ O' r1 Y. c, @8 @
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"Even if you maybe put your knee on something and lean way over?"
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& W3 _* k( Q+ O那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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8 [8 O/ Z0 L* @$ X% B) O喔，不是角度不好看不到，而是太暗了。
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# v. k% n) h8 c; y: [' @"Dark?" 1 s/ }4 H# c$ {$ B
% d# o& t) W. j太暗？ 4 i8 x/ }6 o B1 ?. o9 Q4 l
- n0 Y6 H. g$ V7 E"Yes - the office light is off, and the only light I have is : z/ F. \: U; r& G% Y$ y/ D
- p: B9 a- q# T }comingfrom the window." 5 `/ F w9 ]! d4 b# `6 o8 E& S) B
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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9 P- ]' }* D, \# e"Well, turn on the office light then."
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; a6 i* R0 J# k2 p3 g那麼把辨公室的電燈都打開啊。 " M# J+ H; y" ?
5 |+ v2 C0 u# G"I can't."
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& I, {3 \5 q3 D8 [沒辦法。 8 P% T4 k" U' D# s: m- y) |6 [& P
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"No? Why not?"
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: }" n" @1 Z9 q$ e2 b沒辨法？為什麼？ / m3 C$ h* P0 l8 N; K) d. @
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"Because there's a power outage." ' K5 e+ G J) m e2 \! t
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因為停電啊!
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2 S. s/ c& q! i"A power...... A power outage? Aha! Okay, we've got it licked now.
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6 q0 `2 @4 x! e5 T+ Q! H- v; }9 x6 MDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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# i/ J b5 M, U0 l; ~5 `8 a停...停電？&#@!(& ，喔!OK，現在開始打包，
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' q& b' ?' _% s- K4 l# k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 O; H! k3 {& q0 E6 Z j5 m5 }
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"Well, yes, I keep them in the closet." # T% f0 x4 c- k K) i/ z
6 v6 [$ V0 v' Q- S, t; J8 W" A4 X嗯，是的，我已把它們收在櫃子裏。
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+ k7 `) L4 `7 v& y" `0 `, ?% D"Good! Go get them, and unplug your system and pack it up justlike + x1 X1 S9 o+ F2 B& k2 e
+ I O9 L5 I yit was when you got it. Then take it back to the store youbought it from."
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# a; s! t% M; p1 F. E' r很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 L+ r- ]+ K7 }4 o8 s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % B5 }0 Z! E% S2 s$ u6 q
2 r. v' \$ u( w- F"Really? Is it that bad?" $ c' Z# a: O6 T; k8 a+ F* \- N
$ j8 U7 G( o# `+ }真的嗎？是它壞掉了嗎？ $ ~9 b) l6 P3 J
9 }* [- Z$ B3 j& o"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 2 _- m8 Z; A0 z H6 E
# N) L4 D0 z3 y6 V2 g8 _% c$ p"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + i: \3 b' _. P
' s6 B/ Y: {/ v) ["Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
