Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * J5 n8 _/ d% |& e+ \
: z/ b) M) `. E: j. v7 A' F"Ridge Hall computer assistant; may I help you?" # Q+ {2 t8 X0 x0 q$ m% w% `
2 N& s; v) E# h4 @Ridge Hall 電腦公司你好!我可以為您服務嗎? # d+ O" p6 Z0 g2 e; O
0 v+ D. S/ `, m"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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( x% l- _4 ], R- W6 k" I: v"Well, I was just typing along, and all of a sudden the words wentaway." 5 ^& m; q4 I Q* _9 o2 A& i$ d2 k
8 g! j* J0 V4 j% a( n我剛剛自已在打字的時候，突然間所有的字都不見了。 7 H5 a' h- q) S7 ~
1 r1 ^% l: N" W0 e& u, {"Went away?"都不見了。
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"They disappeared." - }2 a7 n4 ]- t0 e% N
9 D: h/ o$ b1 d; \: }5 L V它們都不見了。
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: J% c5 c" ]8 A$ ]+ s' H7 N"Hmm. So what does your screen look like now?"
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/ V* ]- A3 H% p8 \$ \嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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6 q2 o# r0 F; K! q4 x沒有任何東西。
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/ [) I" U& V9 g% D2 K"Nothing?" , q! {) A. V- @. f* p% e& X
7 P4 H9 ^3 s! E& [) `6 c沒有任何東西？
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"It's blank; it won't accept anything when I type." z$ X+ u' S9 W
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螢幕是全黑的，我打的字它都沒反應。 , c! w( I0 Y% y3 J$ _2 Q
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"Are you still in WordPerfect, or did you get out?"
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2 S, {* i4 u7 j3 Z& S/ n/ _) F5 s9 r您是否還在操作WordPerfect，還是以經離開了。 ! Z9 q8 S, `4 J: q1 ?
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"How do I tell?" " ]# z; t' A( B& ?# v" H! f0 I. o
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我要怎麼說明呢？ $ s1 E1 q6 @1 l
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"Can you see the C: prompt on the screen?" 2 v0 X' u5 C- }9 b
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" : \8 ]# v* t( d4 a; I. I1 u- X" q
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" - c! _* `# w9 M5 n5 c
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不管它了，你可以看到游標在螢幕上嗎？
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5 y W& B0 T+ U, {"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" % `2 X9 B6 m* I }6 l2 J
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顯示器上的電源指示燈有沒有亮？
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+ I; g1 k; P0 }7 V"What's a monitor?" * u- A% @; f1 |# |2 ~" E
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什麼是顯示器？
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; W, n& O+ L9 H& [8 L$ i/ M"It's the thing with the screen on it that looks like a TV. . ]+ u3 X: A3 S* c. Y) R
* v Z( }, k/ b# U7 Y( ODoes ithave a little light that tells you when it's on?" 3 k; z, W/ G. R: @: [: A" f$ K3 k6 S
( Q7 T+ p0 @/ t i0 \& ^就是那個看起像電視的螢幕， 0 k% P! j* V( x. B
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有沒有一個小光點告訴你它是開著的？ $ g3 r/ U7 C' \9 x0 \+ H4 S
( e( x3 p; B: XI don't know." 6 c3 v; W2 v9 n: ?* P) {
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我不懂耶。 & }6 z4 E9 X3 B4 O& ]% e
& }3 X& h! D) \0 [* i"Well, then look on the back of the monitor and find where 6 y' U( U8 x( f& T+ a8 x
: N6 e, `, q: j& F& k+ k' qthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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4 `+ a/ s Q0 ^7 c8 e2 V"....Yes, I think so." ( B" c' j1 Q( n4 e
/ X" u3 m/ x( Z9 h5 s" n是，我想我看到了。 ) ?, ?: e: H$ D/ D2 J
& u+ s- C v# c$ ?"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ `2 f" o# u1 ], B
' G& c4 `2 {/ b4 p3 X太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : G. t7 d* c Z7 a
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"....Yes, it is."
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: g0 M! j' j9 j3 z( i4 j5 z( L有啊! # X' T4 n, f. P7 a% g
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 8 I6 L! j& b4 c( M- a. R7 C( c; q& K
5 g0 Y/ B* U+ W/ p+ k) F你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 f! u5 W+ K7 ~8 N: R" q
+ {0 `3 l9 g1 ?, P$ Q8 k# [- a: \"No." 6 K( s3 Z# L% l2 C9 o& X" R: L
, m5 b, u* F$ K% s( D沒有。 " ~6 w+ Y6 b% t* t
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"Well, there are. I need you to look back there again and find
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, [2 a* Z4 q) v, n. l; W* Qtheother cable."
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) u& J r/ B6 G) g就是了，我要你再到顯示器後面去找另一條電線。 + _* c7 d" W9 M* n2 [
) k) i/ K5 H; C# _* ~7 |) G"....Okay, here it is."
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9 I4 O0 M0 m2 e( ?) e& nOK，找到了。 ; O: S( f: I' A, k; O4 c
5 B1 [3 W7 c3 C) b2 C$ Y6 ~"Follow it for me, and tell me if it's plugged securely into ' X0 _3 C/ h2 v- O8 z) w
' h; ~! S" b( k! @8 J# [3 V3 D8 H. ytheback of your computer." K& A2 j( l4 i
; X0 `6 t8 k3 a( {- ^% I$ L再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 N( P5 a. O3 V* u$ S) C3 V
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"I can't reach." % b" [/ D6 t1 _% {8 o$ {! B
3 U8 ~9 u% L2 g, o5 E3 p7 c我搆不到。
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$ V1 }, e" [0 ~2 ?7 U& N) D"Uh huh. Well, can you see if it is?" 3 i( S3 G. C9 x) N
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嗯，那麼，你看得到嗎？
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8 t* k% i0 Y( U"No." " c& E2 t1 S( x
$ y5 G- v* H7 X# {看不到。
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# q: j( u- l ^' L2 Z3 `* t, A+ X"Even if you maybe put your knee on something and lean way over?" : n( b5 Z" w4 p3 U4 [( ~
. s. W- z3 ?" {* g# _; v那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 L, V/ o* m0 [& \* E
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喔，不是角度不好看不到，而是太暗了。
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/ k; _9 w3 K) I8 b"Dark?"
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太暗？ # C; e' C/ c C- P) e) C' i/ M
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"Yes - the office light is off, and the only light I have is # E; K C- t/ Q0 u
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comingfrom the window." 7 I: l3 {. I1 U, K4 S' y
3 T1 {/ b2 i* d ~是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 q" y" o5 v" A x4 ~7 O0 j"Well, turn on the office light then." & J. @8 C8 @5 ^9 `$ j
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那麼把辨公室的電燈都打開啊。 / a5 v- [' _6 q7 f! `
( b) e8 @4 D% a, w: H9 _"I can't."
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9 Q3 u0 ?. [: F$ U; ]" ]& W- s$ ]沒辦法。
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) Y$ N6 n* x$ z, J6 O"No? Why not?"
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# [+ ^" }. _: t: Z沒辨法？為什麼？
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& T3 ]2 ^# k6 X% V# u/ O: ^# h* ^"Because there's a power outage." . b9 Y- z! Z S) [' R
^4 F! K; g N" O# N因為停電啊! . f9 ]% ~# q9 c6 n( I. M
2 G/ X6 g0 s2 w: n- G"A power...... A power outage? Aha! Okay, we've got it licked now. : q/ [0 |& z7 F: G% t3 S
% M0 w0 x& G) G. G: r0 f9 |8 LDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : D5 y1 e' Q. y B/ p7 V# z
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"Well, yes, I keep them in the closet."
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, [( `& g6 r3 T2 t @6 r/ S- m嗯，是的，我已把它們收在櫃子裏。 / Q" \, U$ x+ ^: D
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"Good! Go get them, and unplug your system and pack it up justlike
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% B% c! s) p6 v* I! I3 x9 T1 Fit was when you got it. Then take it back to the store youbought it from."
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, I T4 _, N( G4 \很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ' R+ ?7 {6 C. [# Z
6 L. Z- t" E0 Y/ `* L真的嗎？是它壞掉了嗎？
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$ F1 J' G! ^6 E& r' p"Yes, I'm afraid it is." , W% x7 _2 h/ D$ ^2 c2 s
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是的，恐怕是這樣了的。
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' f* G0 `3 e3 s7 [- C8 X: ^ O1 \( B"Well, all right then, I suppose. What do I tell them?" 7 x k$ ]4 j$ m; S) S% H A
* T* I+ N, _2 i* ~喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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* t2 `; W4 Y' |7 A- M9 o"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
