Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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( x; l+ z4 x( ^+ g+ e; [$ C6 ]/ H"Ridge Hall computer assistant; may I help you?"
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1 b2 j! T& b8 l4 }) yRidge Hall 電腦公司你好!我可以為您服務嗎?
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/ E% f3 E3 E/ h: y8 {6 C: A"Yes, well, I'm having trouble with WordPerfect." 4 _9 t4 `# A! ^2 _# j ]. B1 A2 l3 J
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是的，我有WordPerfect的問題。
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& r4 ?0 K1 R: n* b' \"What sort of trouble?"
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; \7 A+ k/ b7 `: f) G2 G您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 t3 D) H0 T. j3 [9 s6 M
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我剛剛自已在打字的時候，突然間所有的字都不見了。 2 A0 s- |5 p/ b' _
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"Went away?"都不見了。 $ @! b. L1 P, _6 V0 g: ~! h O, @
; L+ f* m% b9 w1 S"They disappeared." / X% g- C9 J) J/ E
# A/ W8 M# z. w( k5 `它們都不見了。 * c( L3 M( v* E2 V2 D4 B
, s% X* O: J9 S: h2 q- L"Hmm. So what does your screen look like now?" 5 d( o9 k; u& i1 l) g$ }3 l) ^
$ b- G) }7 Q3 O嗯，現在你的螢幕看到什麼東西？
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@! O& y! m( q k"Nothing." . N/ H* W0 \# V# D A: {3 b! \
# ?3 K) _- I% z: w沒有任何東西。 9 L- q3 B# L7 e7 I( V/ X- }) w
' Q1 T* x: W a"Nothing?" 7 k* C" n6 c, N/ M7 g m2 H
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沒有任何東西？ 9 M* B0 ~9 z9 N$ T% o( r/ X
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 # i. \" l6 }9 ^5 p$ K ]) E
0 y5 d+ t L- `9 L) K" s"Are you still in WordPerfect, or did you get out?" # U- }) ^9 h! v' U" P
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您是否還在操作WordPerfect，還是以經離開了。 $ _3 t$ z% D) K+ u: U" K3 @, o4 q
3 N4 f- e' F! ^+ I"How do I tell?"
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我要怎麼說明呢？ ) I5 e" ~ B" |0 k1 j }
. J. |+ W1 d1 {; ^& Y"Can you see the C: prompt on the screen?"
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5 i( F! E$ z$ |) N: t你可以在螢幕上看到 C: 的提示符號嗎？
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; A" u0 d( n( a"What's a sea-prompt?" : |+ x6 L# L; e% Y
' Z5 a2 z, i; z+ ? q* X什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" ) d, o0 ?% W: Q
% f/ i2 @7 j2 v# K3 l/ s不管它了，你可以看到游標在螢幕上嗎？ ( v3 W6 Y4 o+ b0 O4 u: B
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"There isn't any cursor; I told you, it won't accept anything Itype."
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" x0 [) u+ N0 \/ T+ P% { K" I螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 3 e4 j! j, V$ x7 z6 f
! p2 l0 N" k- {7 D* i' }顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 6 V7 f! l- h) K4 N3 L
/ `! l# L# H* q* t* `6 A9 f2 z4 f( r6 o什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. : B; w( v9 M; F3 U n( @ t% ~
; B2 i3 R, J, F v3 E1 iDoes ithave a little light that tells you when it's on?" . p& \! F; Z6 x2 t8 H
( z5 W* G/ K U8 t1 D3 N5 l( }2 J4 J就是那個看起像電視的螢幕，
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# K+ R; f2 b& n有沒有一個小光點告訴你它是開著的？
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! ~# e) V, v! M! V- }$ ZI don't know."
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& [6 ]3 \7 x' j: o我不懂耶。
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7 ^$ \6 a, C8 s; Q: @* U; B"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; D/ u; x/ ^$ V# @
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"....Yes, I think so." 7 |! C( V+ B$ v$ n: H
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 C' O: x2 h6 p
5 \! [( A8 m# \ g! _& ^"....Yes, it is."
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, R2 G) O( \4 g; e: r有啊! & H: N4 C, u" ~ \
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"When you were behind the monitor, did you notice that there were ( Q( L; R7 `7 Y9 {
& S7 f4 X) r( `) Otwo cables plugged into the back of it, not just one?" I5 e; u! G V, |& e) d7 I
% T1 X7 ] P* x& D O6 \ ^; q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' d2 K2 U1 \ o- e# }; j& }* P7 y$ N
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"No." 8 } ~: a' E% d
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"Well, there are. I need you to look back there again and find 8 ^9 {1 a% E( a2 ?% m
; ^6 z& Y* R1 Q) o: o& o/ etheother cable." 2 x( B. i1 i6 L3 G) x, R
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就是了，我要你再到顯示器後面去找另一條電線。
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# G" V; o p8 j) i( N0 w"....Okay, here it is." . r$ B/ _( s: o. p$ ]: v( M0 y
8 R! w" L) i; M% J' cOK，找到了。
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3 d' {- L+ t7 N! j5 e"Follow it for me, and tell me if it's plugged securely into t M6 v% L+ n3 @9 N6 P0 X. f* s1 q
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theback of your computer." : z, w# v8 u6 }1 [. i& i
' W6 C7 _+ v' \- x再替我找下去，告訴我它有沒有確實插好在電腦後面。 + n' F O3 U% `) O( E L" {% S P
" `0 i3 ~& c! ]8 _. I& Z/ T1 B" M"I can't reach." : x0 h: A4 _# r; q% g% u
8 V9 V! K( D! w( u* G我搆不到。
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6 B3 ~$ L: ^1 Y; S2 R$ l7 B/ S1 J5 V+ |"Uh huh. Well, can you see if it is?"
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) H% |& p, k( p/ W) a嗯，那麼，你看得到嗎？
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3 D, v: t9 g5 ]. L& ["No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 5 T: E1 X+ e2 x' a* \
5 d* |7 S& k) a那麼拿個東西墊高，爬過去看一下？ 9 B0 h$ @+ R8 O1 S% E
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." u5 k2 w. s/ N2 X
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喔，不是角度不好看不到，而是太暗了。 8 \+ r4 u3 h1 N
+ B! q" {2 ~ o4 O5 P0 i% \"Dark?" * Y! M$ o8 N' o
S% `$ r1 m L太暗？
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"Yes - the office light is off, and the only light I have is 8 N1 H$ ^/ R, _" S" O6 {
$ ~+ r: L( F5 rcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 s4 H4 M( Q& D, j. @, \
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"Well, turn on the office light then."
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9 ^# z5 j. r0 \' S那麼把辨公室的電燈都打開啊。
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2 r' l E, B0 r$ y6 ~"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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. ~# m% {% t+ r- \"Because there's a power outage."
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因為停電啊!
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+ t, S3 J6 [2 J, l, P" H"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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M/ A. p+ t; l1 g) vyourcomputer came in?"
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5 D2 ?' u6 h2 z. z2 [' B停...停電？&#@!(& ，喔!OK，現在開始打包， 5 ~2 a( e3 f3 C5 m
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : f' c0 x6 M% ^+ a
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"Well, yes, I keep them in the closet." 0 G1 k0 C( f2 v4 Z- E# K& B
1 q% ?$ {4 R* v嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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: i; h; _0 W- |+ y8 @it was when you got it. Then take it back to the store youbought it from." % k# s/ H: ?' {. H
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) [" x, s9 h/ f% _& ?! T就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' c, z! N) T3 L! d"Really? Is it that bad?"
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* B7 }. |- l1 U3 U# T真的嗎？是它壞掉了嗎？ . M/ A( c) l3 V" ^: K/ P
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"Yes, I'm afraid it is." + J$ k: v2 l. z8 e# h. n
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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" K5 i5 ]9 s& @3 ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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4 c0 g3 ~" h3 D$ [ S0 I"Tell them you're too stupid to own a computer." * Y1 a- J" ^" j- O8 y
3 u+ }" t; D ?" A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
