Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
. ~- v( ]5 H) X+ X" L' E2 D- u, q9 n7 H7 H, G! s: v0 _, E
"Ridge Hall computer assistant; may I help you?"
9 R, _; ?5 A% d
8 ` c" N# h8 @4 c! hRidge Hall 電腦公司你好!我可以為您服務嗎? 3 p9 s' t5 i& h" q q/ }
: ^' |4 y: W K' N1 x; h) t"Yes, well, I'm having trouble with WordPerfect."
8 ? }7 y2 E) T2 j% r7 A& P) j% X& A: p# Z+ X& @8 [
是的，我有WordPerfect的問題。 2 U M2 T- T0 S. \: l1 D: W5 C" L
3 E W, I5 ?% y" O"What sort of trouble?"
* `" z9 A3 H8 S' N6 x+ F7 I
) U: {; |( f/ z1 s" D您有什麼問題呢 ?
3 C; X3 Y6 Y. ~! v' u' l8 b, j3 [8 D& r" O; X- ~& e3 r
"Well, I was just typing along, and all of a sudden the words wentaway."
2 b( s9 b B: z; q6 v O
; ~6 R% L7 s* ~9 |我剛剛自已在打字的時候，突然間所有的字都不見了。
- r$ D9 D5 h) o) C9 E6 f# B' h* `2 W( `# }
"Went away?"都不見了。 & P0 q; b; E+ u3 Y" U
/ A8 Q: S" v' |/ t4 w"They disappeared." % n" q5 a+ q9 V4 W, m# S0 L
. \# I/ E% U* e3 ~) \! c它們都不見了。
. g8 E: }- x' j3 w o( [3 O# ]) W" W7 ~1 D) p
"Hmm. So what does your screen look like now?"
$ |# D c2 k; l, n
7 a) Z5 _) l9 d) w/ G+ f \嗯，現在你的螢幕看到什麼東西？
, d6 r6 S) W) {2 B4 x3 N
: \4 ~, I5 S" `0 ]- [! s"Nothing." 4 h$ H" t6 C8 I7 o4 J
: m O: u' P( _( S9 Q7 J" A沒有任何東西。 9 `5 m% x& D. V% _
# i" D# S, u( H0 `; k"Nothing?"
2 k& u; U4 F" L0 [) G$ u4 a2 M) a/ l# R+ n* Z1 T
沒有任何東西？ # A* }1 k- P8 H+ j* g5 g
a. b8 O# A; N7 M1 S
"It's blank; it won't accept anything when I type." 0 x* B/ G* k7 w8 u/ S, Q
& q8 N& ^, d1 q# t0 {. i" ?+ ?
螢幕是全黑的，我打的字它都沒反應。 + {, E, Q6 x. f5 _
( {: F! d- S/ ] P"Are you still in WordPerfect, or did you get out?" 6 n8 d: l4 i2 z' o
( S. u! Z. W: w) o6 Z1 a3 r2 {您是否還在操作WordPerfect，還是以經離開了。 - b; p: n4 \" k. h/ h
, n2 w5 J& C9 r: q5 I1 S
"How do I tell?" & f$ g4 z" ]8 @/ Q- X- ]
" \7 t9 D2 c% s, Q/ K: X! M2 ^* I我要怎麼說明呢？
( w( n) z; P: Q' s3 V7 |- p6 l. X5 T k" c. Y! M" z
"Can you see the C: prompt on the screen?"
" O: h9 ~7 i7 O2 x, G4 H2 t9 d$ ^) ~, X5 `+ p, X+ g* k
你可以在螢幕上看到 C: 的提示符號嗎？
, l" i7 U1 L D# H3 g' h
+ Q* x8 T+ A" \7 I"What's a sea-prompt?"
1 G% a% V. C$ Q! F. F7 O. ^1 K- ]8 s7 c/ |4 S t" v9 T9 ~* i" B
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
, l% O: E+ c0 S+ I* l5 X
# p; a1 c6 T9 W7 y% c7 y) d% O& t"Never mind. Can you move the cursor around on the screen?"
) n4 t( y: m% m( u/ V6 s/ s& e7 r/ g# I
3 s$ W6 o, ]" T不管它了，你可以看到游標在螢幕上嗎？
$ g! T7 ^6 y3 i2 p* L; P" S& m) B1 B- J
6 F. C) r5 j: E& {; b. J"There isn't any cursor; I told you, it won't accept anything Itype."
5 k7 N+ V; P2 s7 w) ]" x+ { N" h9 a5 P( @+ k+ h* n3 ]
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! E1 y$ Z6 [; U0 E" g6 k
* @5 K. P1 y; L: d6 k3 k$ \3 ?"Does your monitor have a power indicator?" 2 f' W( |2 i! R
- J0 S$ C6 w9 n$ x5 @2 ?顯示器上的電源指示燈有沒有亮？
3 P) E3 ^0 B0 K G, l; f( N- f7 |% r3 x$ P+ q
"What's a monitor?" 1 i) F+ j0 z+ I" d$ M+ ?0 N( J
# |- x- q4 g" |4 \
什麼是顯示器？
! B+ `' k: s& y" u, U' {6 p+ h N4 j- z4 H3 a/ a& Z' ^
"It's the thing with the screen on it that looks like a TV.
* T% [5 C, G; W W1 C4 p2 S) \ ^8 f
Does ithave a little light that tells you when it's on?"
2 @+ N" a% H g8 z+ t8 {
# [- ^4 t* ^, B) y( C就是那個看起像電視的螢幕，
# i8 n K$ n. T* f- p% U
) t1 Y3 U: h, t' F; x5 E; l有沒有一個小光點告訴你它是開著的？
9 U% F5 m$ ]: J1 S# w' t" M+ ~, ?" L/ x
I don't know."
& H7 a" t" {' ~( `: ]
0 i8 v9 ?# \2 c w# @, @2 d$ w6 z我不懂耶。
2 E' A" R- ^8 l* X
( { ?- e- y+ B' D; b"Well, then look on the back of the monitor and find where
+ N* T. o' ]6 x7 |( F% Q" [/ b* w; ?5 P+ P* V
the powercord goes into it. Can you see that?"
3 H* l( J! t7 z( f- Y" }: O; [% r0 e' O
. }# I8 y4 `- x/ s+ m4 B那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 u; n7 l+ @& A5 N
0 p2 o5 }8 O7 i
"....Yes, I think so." # x$ M( |2 D$ h3 N
+ i( D" j, e6 v- O: O" N是，我想我看到了。 : k" r7 Y# E# g$ ~
3 d! Y% a$ E; d, {. M6 |+ R0 k
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
5 o5 l; j3 O; c- i$ p: o' W' K$ Q3 Y# s T& Y
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
, ]5 t8 b( T9 l. N* [8 o' N' T( ^ c+ l- q+ _
"....Yes, it is." 1 C/ e O4 e& Q; Q
$ p T8 ?( |7 l0 C有啊! j( ~) w2 n+ h1 J1 e
* l% l" f% e2 c% x& T' k"When you were behind the monitor, did you notice that there were 1 U% l! X1 E/ g
6 b; n! @1 i: G
two cables plugged into the back of it, not just one?" % T- z/ c1 z5 u, q' n+ n/ G
8 d2 Q$ G0 _- U* z6 c你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 v# O# |3 R" C" W: U, \* b6 l0 U
2 Q" @. l. t! m9 {8 J. M3 _* E"No."
' t' w, s: I1 n" \7 b: @8 S4 |% s! L. }6 C1 C
沒有。
$ R8 e0 |/ i ^9 P) w0 l4 Y
9 A+ y# J/ w1 D0 ]"Well, there are. I need you to look back there again and find ' m! {2 a9 O0 y. I
6 ~ K+ ~+ f* \8 `theother cable."
& K, g$ j. f& K0 f- a
9 `; C4 Y, h2 W* k就是了，我要你再到顯示器後面去找另一條電線。
# v: d" `( B9 ^% I$ B/ d: [2 i* s/ z& U) @( `. {4 Y& t
"....Okay, here it is." % i {6 _& {/ g; a% Q# O0 {
' X! a' Q! G- iOK，找到了。 / i5 S* A; L. S4 k6 L
X" _% f$ Q: X+ j" g5 N"Follow it for me, and tell me if it's plugged securely into
1 g, j9 B6 q, e: Y
& o& C B) U# X' D( }theback of your computer." J% ^+ ~0 A, C: Q
) C: c- l# d6 g! f; A( h再替我找下去，告訴我它有沒有確實插好在電腦後面。
+ I8 q& v* \! ]# e% t$ I
8 j% }1 d" a$ [2 P: E* r5 I"I can't reach." + O6 M$ ?. k; ^8 \2 `+ I4 n
$ K! q3 p @: k Q
我搆不到。 & e8 j' S0 E3 D1 J' G y
, d0 {- d9 T, n; m$ ["Uh huh. Well, can you see if it is?" - M4 c8 k6 J2 R; @* X$ x8 S4 F
0 e) r+ ]3 T7 `' m嗯，那麼，你看得到嗎？ 8 c0 b( t2 m1 V- i
6 N7 U8 B8 ~) a {"No." $ c1 r! E3 x9 x) g
7 m5 b2 I9 c Z/ l4 `; K看不到。 $ h2 w) O6 X5 z9 p+ L
6 l6 u; d7 D( N/ o5 M& c1 u
"Even if you maybe put your knee on something and lean way over?" $ J' C* o" o% J: o# G# Z2 ^
* y$ V- |$ V5 U. x/ l
那麼拿個東西墊高，爬過去看一下？
0 o* O4 G3 I( x/ q- u
1 k! \+ D; B8 W2 m8 V"Oh, it's not because I don't have the right angle - it's becauseit's dark."
5 c3 l3 L0 k8 |0 |
+ L6 p; v& P' G7 z) Y) F; S喔，不是角度不好看不到，而是太暗了。
+ Q, F7 o4 G4 y) q' ?- I+ i; q& w+ Q. v7 R8 s. c
"Dark?"
+ X* p: ?0 i0 W I, V4 k4 o/ i! d) j; y& z
太暗？
9 E3 e. t9 n, P4 S$ Y" R+ n
y3 m4 B3 L2 i, J) J"Yes - the office light is off, and the only light I have is
; O. s' e, Z- u [
1 j) ~3 L2 u6 O4 |8 fcomingfrom the window." 8 f9 t# b9 u1 X) y6 H" j5 l" m# ^
0 N2 A7 N( M* B* v( ?3 v; U* [是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
. h w# h2 N- z% W. w8 A
- |* A; d% [- A0 _! X0 E& ["Well, turn on the office light then."
" d' G! h& ~; b; }# L6 ?" q" R V# s- K# [6 ?$ H! Y! \$ O
那麼把辨公室的電燈都打開啊。
/ ` f: g& p# \" L. w/ @! ?8 ]! n1 v) E6 U1 k5 P* n
"I can't."
! e- r& z$ W- I& ]( s% T: y2 q R' J( Q
沒辦法。 - p$ u, ?' K1 r* k& S" J& P
4 f# X9 Z8 K7 p3 Y3 r) T. S, v/ |7 p"No? Why not?"
8 m9 b& v1 S' c+ U p- m$ R3 h( k2 @" f$ J' f, Z
沒辨法？為什麼？
' K$ C V& T( q7 t2 Q
% t: i9 v1 {3 c z"Because there's a power outage." # ]8 h- E9 |7 m+ c& v/ V
* {) J( t- N# J3 |) w X, |
因為停電啊! 2 Y+ N% Y. z$ o; Q
6 r1 M' G% G/ |2 l$ k"A power...... A power outage? Aha! Okay, we've got it licked now. ; @. ^& f# J* X2 Q0 j. Q
# P( z& o' w6 k0 ~" P% g$ IDo you still have the boxes and manuals and packing stuff
8 H; b' B" g9 ^4 _" T
+ v/ M: p9 ]1 ^& j" n6 pyourcomputer came in?" 7 H9 i# q( j/ V1 J1 w; S( q
0 a. V8 o$ K. Z# c停...停電？&#@!(& ，喔!OK，現在開始打包，
* b& x. O. ]) n3 Y0 h
4 g2 Q- i" R0 l# U3 ?4 Y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
% M4 ]4 d$ [% C
& w* x' C: X- l0 F4 K1 @$ h2 G- e"Well, yes, I keep them in the closet." 0 r3 t+ ^4 u" b1 A4 g- R
) |1 f$ g7 t6 \! S- [嗯，是的，我已把它們收在櫃子裏。 % N/ Z) B/ l' R- L9 H
) ?8 E% \$ l& q+ z+ J" o"Good! Go get them, and unplug your system and pack it up justlike
7 g0 x# z6 y. p+ p, ^1 M( S% [' @
; a% j+ Z. [/ D7 {$ ^, q6 x/ Y" O& v) Vit was when you got it. Then take it back to the store youbought it from."
. f7 e8 G( f/ X) o( m) _+ q9 d" U2 H. K. j! f
很好!去把它們拿出來，然後把電腦搬下來包裝好，
5 Y8 l7 t% B) a" _3 M
% ]6 U) ^$ O& ^; b就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 d7 Q6 h$ F1 V. O7 b" I: b
- E- p! ?2 [( A! J"Really? Is it that bad?"
& e c! t9 n- w/ R; n5 a
+ E5 e0 f8 u0 h0 n2 X! s+ b/ K$ d真的嗎？是它壞掉了嗎？ ( \ E1 h* P2 u$ O! Y
{" b3 s8 o- J/ Y1 ~- b x"Yes, I'm afraid it is." 9 x7 W3 j1 \1 k
8 G0 F Q( G* i5 }* V是的，恐怕是這樣了的。 ( Y3 A, p R0 S
7 Z" n) {( Y$ B" |
"Well, all right then, I suppose. What do I tell them?"
- J$ E' p! k7 ?, H: w* M, p: r+ A" r
; r! Z) q6 J' n/ l0 w6 i4 C) l喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
B$ {/ f, Z) D3 z! ~4 R9 p( l* @' r* _8 M
"Tell them you're too stupid to own a computer."
L; T z D1 Z6 @# g
f/ h* [6 C+ p$ L8 N+ `5 D+ j就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
