Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . b7 g+ \) Q& ? ?( l
9 l5 d {+ H- d. d; l, O0 ^"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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/ @5 D- _$ O8 Z" Q"Yes, well, I'm having trouble with WordPerfect." * I8 E: p T6 K, I5 p1 C: C2 l
, d# k9 M( m( p# |9 x9 C3 e# z是的，我有WordPerfect的問題。 : V4 G8 K7 j- a( M% q r
$ {( o( }+ J' w4 u"What sort of trouble?"
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您有什麼問題呢 ? ( B, ~- }: w0 e9 q: d; D7 ^& d# z
4 M9 }- J, U- C7 J"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 : P" t( o, c% P3 X- |' Q
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"Went away?"都不見了。
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, l4 j/ N. c0 @7 ^9 D( P4 W0 x3 f"They disappeared."
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- k) K) p- }* E它們都不見了。
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"Hmm. So what does your screen look like now?" ( }' N9 `% z# ? B/ Y6 u
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嗯，現在你的螢幕看到什麼東西？ d# p0 h, k! |* d5 a* h
4 g0 t& n+ p1 h4 E$ Y8 q/ S"Nothing."
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沒有任何東西。 * E1 F# t9 k) H- b
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"Nothing?" " w- X+ V' r) n: @
# D3 ?+ h }4 [& D- A0 y沒有任何東西？
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. I/ y5 c3 U3 H"It's blank; it won't accept anything when I type." - S# ^9 U a% W& C$ C! c
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螢幕是全黑的，我打的字它都沒反應。 " ?2 G# n% F; w8 Z6 G
! f( F! ~+ W" T$ O$ M/ H"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 4 h' f& C# z! g4 U3 W9 F6 c7 \6 Y
+ ]+ `3 |7 u0 s' @"How do I tell?" 2 B9 p& |- B; q9 G, w0 v' k
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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# O4 b" C8 y& `你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" " ^ a4 P' Q/ {0 I% F# m
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 f: C) ~8 v' z4 Q
0 \/ H; |0 ]+ c8 e' ^! G% b% P"Never mind. Can you move the cursor around on the screen?"
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* z% n, M0 M; R( e不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." $ P: e" e4 @5 C' a9 e
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' J7 X; A# a: {7 V/ u8 r2 C5 E
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"Does your monitor have a power indicator?" % @ U& ^7 Y4 l# x/ g) v7 N1 m* @
" @' x0 c# @( n& s顯示器上的電源指示燈有沒有亮？
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0 M7 T; d# r1 G! t$ B) I4 m7 ?! G"What's a monitor?"
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什麼是顯示器？
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; ]3 Q) u' W7 @"It's the thing with the screen on it that looks like a TV. $ W+ i- f$ m5 R; W0 n2 N
7 x0 b3 P; o7 J5 k* l' iDoes ithave a little light that tells you when it's on?" 8 Q0 H- S: B- }2 J
8 W$ ~1 p. K+ ]4 e就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 8 f( t* i6 B5 d
7 q2 W0 M9 [5 J4 W6 C2 p0 J2 \I don't know." Z! |: A$ e0 Z. I. O0 _* O
3 ~: Q* C2 g3 E我不懂耶。
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4 |" z7 Y8 N7 p3 I+ e- u& E"Well, then look on the back of the monitor and find where 4 p& O9 p3 W& t3 q0 \
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the powercord goes into it. Can you see that?"
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M5 S( p ?9 J$ W8 j+ \: C4 u那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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6 M( }5 P# @* {"....Yes, I think so."
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是，我想我看到了。 ( Q. a$ |0 s; N9 i% L) w+ j% k4 w F
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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" I, p! \7 q0 K8 f; ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / S& k: N. {' P) S
" C2 i3 v3 p; l$ x8 V"....Yes, it is."
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有啊! 1 k$ m' B! `2 m, s6 k c0 a
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"When you were behind the monitor, did you notice that there were & \5 \6 u* ~5 Q# S: J, u
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' F8 g$ m' G* x* M
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"No."
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; L$ x3 k3 r' u. W沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 5 {" T& [4 r$ J' B# C) b) y; O" x
# {* K) H5 _8 W6 z8 X就是了，我要你再到顯示器後面去找另一條電線。 . D/ `; B9 }$ u& z( W$ z2 |& q' V' Z% G
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"....Okay, here it is."
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" d& s$ W$ I) Q$ A9 ?" UOK，找到了。 |0 ]' `/ C' E3 e6 L( D
, E+ I# r' c. z"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." : q6 F% W3 t- ]4 _/ a" C0 Y( Z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 7 f- e7 E- t6 L
& q! ?- H( J7 a0 M- y0 w我搆不到。
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"Uh huh. Well, can you see if it is?"
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, ~7 ]( ?4 v# B' i6 ^1 X! ]嗯，那麼，你看得到嗎？
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"No."
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看不到。
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4 l( b/ |' p( W/ X; ?; _+ L"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 * Y; ?2 y3 i( m
+ u+ ?: J2 ?$ a5 S1 v"Dark?" . F- e! g3 x& n" ?6 N
6 s- `9 |# c& L太暗？ 7 v }0 _2 Z* J3 d2 }
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"Yes - the office light is off, and the only light I have is " s9 k/ E' {% N8 u, D. u+ M
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; m0 k; ^; }4 ~- ]. ^- i
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"Well, turn on the office light then." 2 U& h# X( W& P- J
I7 [) O' D5 ~8 E' K* ~那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 ( z7 ^7 }% M0 [! Q
$ M1 M+ Q! L' i9 d9 r6 l"No? Why not?"
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沒辨法？為什麼？
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' h1 h0 Z, }6 m"Because there's a power outage."
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因為停電啊! + \+ ~7 l8 u( U) `/ _
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"A power...... A power outage? Aha! Okay, we've got it licked now. . O" n ?: h* J2 z! R
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Do you still have the boxes and manuals and packing stuff , {. R1 l4 d0 i& m8 A) X
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yourcomputer came in?" 6 | E' P$ L; d: F- s# ?
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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$ n( V- j% k+ c' m"Well, yes, I keep them in the closet." : s% x6 C" b5 ~8 D m. W
7 X0 v+ c1 L: w) s$ s嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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( s5 J: h6 o% f; x4 J0 K# s5 {& ait was when you got it. Then take it back to the store youbought it from."
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) s% {6 G; }5 {6 c1 r- w很好!去把它們拿出來，然後把電腦搬下來包裝好， & ~0 }- g$ w1 q4 z" ]$ p
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 x0 n* {* K9 p% y
3 r9 J7 R% Z& u; J/ q) X"Really? Is it that bad?" 7 h* J' P" y2 Q- ~
" G P! v. \' s3 q) |% d真的嗎？是它壞掉了嗎？
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1 x" n) _/ B( F: f1 B y' d& q"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 $ \9 T* V% m1 P$ g
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"Well, all right then, I suppose. What do I tell them?" ; P) m7 s- `3 I. ^9 |. r3 f. h1 K
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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0 ?: ]. c. b! F$ N) b ?"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
