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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü 1 }! ^% T$ X& v% l# E' Z7 w5 C

& o1 W* _) a' [# h2 g% }"Ridge Hall computer assistant; may I help you?"
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& y2 Y$ Q* x# M$ W4 b" f0 pRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? & }3 @% @! z) y( m$ {. J' X7 P
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"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?"
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"Well, I was just typing along, and all of a sudden the words wentaway." * V1 M  l' s9 T" s( a% A

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( A6 h5 w+ E; _6 ?5 p- }% l"Went away?"³£¤£¨£¤F¡C - C; f$ J7 M; S. g# C

5 z, v$ @' B* J6 F) X# Y"They disappeared." 0 t0 [% N, V# ?! i* T
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¥¦­Ì³£¤£¨£¤F¡C % }! D8 u/ g0 }0 L! @. P5 ]

# f8 g2 a, z8 a7 d* i"Hmm. So what does your screen look like now?"
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! v$ l' a4 [4 c: g+ w' E"Nothing."
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"Nothing?"
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0 u( u/ L# C7 @+ z"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 8 w# b3 A! w2 j2 g! F6 s

# q" X8 I8 `: x"Are you still in WordPerfect, or did you get out?"
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; ^2 I; Q' s& j# Y7 ~"How do I tell?" : C1 k& B7 @. A! N: L

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"Can you see the C: prompt on the screen?"   ?, V& ~/ Q3 w, Z  R/ B

6 [7 L7 [! p& C! G§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H 6 A  r& S8 L5 w, S0 K) B8 c

# W/ _: o+ G3 H, I7 G1 l+ {% S"What's a sea-prompt?"
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/ R9 f/ r* U' m: ]- Y9 @¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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4 k( D. n8 \& v9 b"Never mind. Can you move the cursor around on the screen?"
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype." % t  S: o9 j7 n  |  w4 h

1 H/ u% {3 W0 C, M¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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- Y5 a8 l; R. P+ H"Does your monitor have a power indicator?" 9 J" W, V' \. M; B5 G
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"What's a monitor?"
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¤°»ò¬OÅã¥Ü¾¹¡H
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"It's the thing with the screen on it that looks like a TV.
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+ O( K& F1 o2 }0 v: g' T: k1 I/ xDoes ithave a little light that tells you when it's on?" . N  I3 U% c" t2 r

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8 v" C# Y2 }1 ^  X* }¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H 7 N$ H3 g7 K9 |1 [4 K- j

0 ^5 ]  U. r: ^) W+ n( c! z4 x- iI don't know." ' R; n7 D% z4 C- G& w+ Z5 y

: g) `5 L/ m& q' z& |, z§Ú¤£À´­C¡C % _  e( `0 g: V. t% h6 Q) v

) _. Q: ^: d4 J4 s"Well, then look on the back of the monitor and find where 4 E/ }6 n3 D) J! B* h5 Q
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the powercord goes into it. Can you see that?" " Y4 s+ e9 k0 H" I" y5 X0 a! H
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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, L' B5 O, `1 j% }"....Yes, I think so." , `# t3 y5 I& v$ A8 y. E" S, v
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- y% X$ B  s. H8 N"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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6 \2 \  M7 ]+ A9 |& L( Y# Q"....Yes, it is."
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6 R% i( L9 S+ P& Y0 O) g"When you were behind the monitor, did you notice that there were 9 b$ Z1 H) q, j. r
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two cables plugged into the back of it, not just one?" * v, [1 v/ N; R

$ X7 K+ @5 H* z) ]§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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"No."
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"Well, there are. I need you to look back there again and find
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theother cable."
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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"Follow it for me, and tell me if it's plugged securely into " @& G8 u- e9 ^

" p" E! V6 d# Ttheback of your computer." ! b& a. s: G4 H  F; t+ s  `
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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4 @% l9 s1 F7 p, n( R"I can't reach." 2 z+ ^# s& i  H6 j6 L" `2 I) N% c* Z
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"Uh huh. Well, can you see if it is?" 7 X* B! _2 c% t% a% N- A- ?

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"No." ( o, z# C4 B+ Y: P! U* Y
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¬Ý¤£¨ì¡C
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"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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"Dark?" 8 m% r3 K/ |! ]! c8 d5 f  d" t
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7 }! x( G* H9 ^. F6 g/ l# t"Yes - the office light is off, and the only light I have is % [$ ?7 L; f8 M: {

1 c0 V/ T- h5 D8 r0 w4 l0 k6 N% icomingfrom the window." 4 ?- z6 ?  {3 q) @4 W; d  k
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C ! f4 l$ D7 c7 Z+ t- b
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"Well, turn on the office light then."
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¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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"I can't."
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"No? Why not?"
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¨S¿ëªk¡H¬°¤°»ò¡H
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$ t3 v2 N$ C/ N1 V9 l"Because there's a power outage."
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9 R( |, T" Z. n" K4 e"A power...... A power outage? Aha! Okay, we've got it licked now. # q5 P. [$ d3 C2 S8 H6 \

4 K1 w5 g/ a8 xDo you still have the boxes and manuals and packing stuff
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8 Z# P( e% `0 \7 ^+ Gyourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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+ z! w. P2 ?3 P5 D$ ?" G"Well, yes, I keep them in the closet." ( r$ n% u% k: T+ w  M

" D5 x5 I7 N% r, Y) z- i¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C 2 R3 \! _4 F* h
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"Good! Go get them, and unplug your system and pack it up justlike 6 h7 i* n; z  e$ l. Z
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it was when you got it. Then take it back to the store youbought it from." ' C0 j! c- o: @+ K* T4 x4 x
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A 8 F' l4 D6 |0 Z; S! V* L6 b4 b. |
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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"Really? Is it that bad?"
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H , D1 V- H+ N$ d. X' N
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"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?"
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: ^4 B% Y3 y0 n# P6 D, q³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer."
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