Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 n% `& ?5 Q5 L. J# I% F2 p
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"Ridge Hall computer assistant; may I help you?" $ ^9 d3 a6 G1 P' r3 `
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Ridge Hall 電腦公司你好!我可以為您服務嗎? n1 g# ]& C3 s& {
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"Yes, well, I'm having trouble with WordPerfect." ' C( H9 I; J9 R9 E. ~+ h7 F
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是的，我有WordPerfect的問題。 6 N# e2 l4 ] e! B- N
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"What sort of trouble?"
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6 R( b3 c- n9 t1 c2 K; @您有什麼問題呢 ? 4 P n7 N) X! W' Y3 g8 _
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"Well, I was just typing along, and all of a sudden the words wentaway." ( V! h, S: k; m% R% C
5 Z* g- F# C @1 u/ Z- U9 `3 K% h我剛剛自已在打字的時候，突然間所有的字都不見了。
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2 e/ l! p+ {& Y2 D& {5 i( `& j: r"Went away?"都不見了。 ! `. ]7 ~: S2 x# |; A, l2 k
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"They disappeared." & I- p- j$ ^ d4 |% n
" o9 n0 C+ g# R9 H7 X3 N5 e s |" F它們都不見了。 ' m9 R9 [9 M4 U9 n
, |& O6 K8 N: ~8 J4 P- ^- N/ c"Hmm. So what does your screen look like now?" % k5 m9 J4 |0 T3 ?) K
0 R/ _& `; [9 ?( {( ?; e嗯，現在你的螢幕看到什麼東西？ " q' A; }; ]: k/ @0 B
! Q: I% S6 a w0 ]' w0 s"Nothing."
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沒有任何東西。 , x: C6 X9 S' Q8 S* L( t
8 _8 [4 a. Z! g$ K6 _; k: p"Nothing?"
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沒有任何東西？
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# v1 u3 k, Q. t% L: M' d"It's blank; it won't accept anything when I type." : n) b {$ `2 s) i$ C! c
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螢幕是全黑的，我打的字它都沒反應。
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3 G" a( X2 \1 e" z( N" a"Are you still in WordPerfect, or did you get out?" 2 u8 N: p G; v7 ?, }' K
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您是否還在操作WordPerfect，還是以經離開了。 . O! f, v; o" O4 n: a
$ S; `- a2 w+ m7 \"How do I tell?" ' n4 a1 R) H' r2 |. n7 `
. A: m- A0 i9 e1 C4 \6 R! H& C我要怎麼說明呢？
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: g! l6 s- C& \' \9 r"Can you see the C: prompt on the screen?" - p: m. _: y0 T# I9 v }* q
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 F6 H+ o( X6 ~" Z# Y$ p"Never mind. Can you move the cursor around on the screen?" 1 k5 c& v6 t5 v& u- H
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 7 E& ^/ k" ?* V& m5 G
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 6 H) F* U& k) S- G$ m9 ]* C
0 g# v. Q, C1 j! a( P% e# e" O顯示器上的電源指示燈有沒有亮？
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* N$ ~, X! [, G/ {9 A) i4 l4 a9 f"What's a monitor?"
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6 A9 n) H$ ` X0 v8 `# k什麼是顯示器？ 7 p" f; l, o: S- a6 R8 {2 }
9 b8 a* ~9 ~0 D0 g"It's the thing with the screen on it that looks like a TV. 7 D# V- ^5 f$ s* z% g
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Does ithave a little light that tells you when it's on?" 3 F% i' F9 l' r
0 Z4 f8 r/ C: ^* x5 p* c6 {就是那個看起像電視的螢幕， 2 \+ k2 r4 i& V) e: g. h2 K
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有沒有一個小光點告訴你它是開著的？
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& ?/ O0 i0 j" X2 g6 yI don't know."
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4 x& R3 W% b8 Y" r+ P我不懂耶。
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+ u2 g( Y0 M1 p0 v"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" / X. E0 M+ S9 @+ j
% A+ C/ A- y' y那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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8 ~' l& U' [7 r; W( Z7 @0 S- T- {是，我想我看到了。
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* E! t1 e* | I6 G8 R. H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; t) s' i% J3 u
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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7 N/ K7 K+ P5 P2 u- U, @"....Yes, it is." ( g6 H4 i: E7 P
) a" d/ j6 a3 Z1 @. s# v) D3 Y有啊! 0 N% T7 `6 d& k( q+ y
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"When you were behind the monitor, did you notice that there were 7 D2 H, j6 V5 o) d( K+ H) F
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two cables plugged into the back of it, not just one?"
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! L; j# |& W( A' X* a你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 9 `- e* ?: ~" E$ E+ ~
: a# g2 t$ x" X: a+ c% A4 ]2 f沒有。 1 }% d d, z9 v- @
% P$ ~7 I7 x/ M7 T! a# R& e"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 3 v) R" V) x+ F! ^; {
6 ^% v- z3 w% [& b6 l. i; |"....Okay, here it is."
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0 f4 @9 o) g l! A7 n( KOK，找到了。 9 z& E4 y c7 o' L: j2 f/ V) z9 W
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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9 @% ` i6 S9 V, i再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( d8 p, u. L( I- c6 x
; x3 e' [" O$ m% t3 y' w. _4 Z"I can't reach."
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/ K8 K) b4 E* g; D$ l$ `/ _2 n! @: U: E我搆不到。
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"Uh huh. Well, can you see if it is?" ' T6 r' `* c! ^% f5 R
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嗯，那麼，你看得到嗎？ . a* X) J( W4 m0 ]* y
5 k, p4 P- }. C, D"No."
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$ z( o8 U( I8 n9 a看不到。 ) t1 I2 N! s+ ?& Q: {* O5 n) n( }
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"Even if you maybe put your knee on something and lean way over?"
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! b, s! h. S8 j那麼拿個東西墊高，爬過去看一下？ P8 [7 h+ Y |8 R
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." # r5 c0 g) ?2 A, Y- C
6 L7 m. g0 y+ G: n; |" b喔，不是角度不好看不到，而是太暗了。 $ N* u6 N! F" i
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"Dark?" / p K5 e' X. K8 Z4 O9 W
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 6 t9 o5 D1 T4 ]0 [4 i. J; r- J6 o% ^
: X! x. [! c( X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* D( k, T+ E& a( ~& q9 }"Well, turn on the office light then." 6 `) h6 f I! D
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那麼把辨公室的電燈都打開啊。 9 Q* @: U, O$ g
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"I can't." * G* u: i* l) X7 |5 c0 [$ ]
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沒辦法。
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( U' x V! ^. f! D- k0 E"No? Why not?" b' P8 ^( N$ M) q; ]
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沒辨法？為什麼？ / j5 J4 s- r1 s$ U9 z3 p; p% x5 F
/ _3 F+ N3 d4 ~. a; f"Because there's a power outage." % b# V# O4 A# ^- I1 h0 Q
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因為停電啊! : {9 c" R+ i9 Q$ k) a$ o
9 G. }6 e; Q% b2 F) s* L: R"A power...... A power outage? Aha! Okay, we've got it licked now. ) a7 B& l: p0 s' m$ ^9 n
' n$ t: m9 E2 ?* s! Q' hDo you still have the boxes and manuals and packing stuff % a( D0 M. K5 s$ K+ s
d! z' Y( Z$ \% @yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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7 v1 |7 E' z! j9 v; A- ]- S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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! H: s# u" q8 b# o" a"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 $ r( k' ~, r! ]5 q0 l! [+ Y) j! `
* ]7 O; k9 [( A"Good! Go get them, and unplug your system and pack it up justlike ( c( S. r8 P' w2 b' i9 n# T
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it was when you got it. Then take it back to the store youbought it from." . e0 e6 o9 j8 h; D3 Q
* X5 S( S! [/ i# ^2 J3 Z3 ?6 L: F很好!去把它們拿出來，然後把電腦搬下來包裝好，
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9 Y5 r5 ]9 i2 A5 {- [+ q1 e* q5 ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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' K7 U7 X) Q8 \真的嗎？是它壞掉了嗎？ - |) M# K2 \- {/ E: x/ N
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"Yes, I'm afraid it is."
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+ D- }! |- O. @+ m4 E0 E- F# M是的，恐怕是這樣了的。 1 N( l& r- ]) Y% \- K
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"Well, all right then, I suppose. What do I tell them?"
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( D, }. a# ?( m. B" W喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 Y- S. z0 e; n
3 B& G7 w& y2 q"Tell them you're too stupid to own a computer."
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7 ?! U$ [7 [. C- C9 n就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
