Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # S, W, R$ B+ p+ I6 A8 i" r
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"Ridge Hall computer assistant; may I help you?" 4 F, t: \* ?0 j& g6 W
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 3 z- p0 q" v4 ]- g5 v
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"Yes, well, I'm having trouble with WordPerfect." $ b7 Q( B: b1 M$ j/ s7 P
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是的，我有WordPerfect的問題。 ; y+ p# @# o' @1 ?) e- e
4 o; k/ A) L( t9 g; H"What sort of trouble?"
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; _# a# M9 m- @4 o+ A您有什麼問題呢 ? * X' [" A5 W# T7 ?; F% D
) D4 |; Z: r+ L; {$ `' d# l7 Y"Well, I was just typing along, and all of a sudden the words wentaway." 6 M9 ]7 W9 j) ]* h9 ^4 A2 b2 Z
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我剛剛自已在打字的時候，突然間所有的字都不見了。 7 J1 I$ i' }# g" J, o. L* I" A! y
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"Went away?"都不見了。 . l/ M1 y, v9 W0 E
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"They disappeared." 9 ^' T- ]& |' F
3 }) v' G8 [5 Z$ U它們都不見了。 & q+ A& G4 W/ a
% G% J v3 l( H, K; [% ~"Hmm. So what does your screen look like now?"
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2 i2 @. E# k* B; n8 B Q嗯，現在你的螢幕看到什麼東西？ 5 m! `* u! z7 U1 G& o+ C4 a* }
' F7 z+ J. n/ q+ O7 R"Nothing."
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2 i, l+ R4 H8 B# x8 b1 ?6 y) Y沒有任何東西。
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"Nothing?" + ~% A y9 L' T1 i$ i( y
% P' D/ V; {/ p+ O0 a9 ~& b% O5 P沒有任何東西？ ( D. W6 Z* v2 S+ _. w
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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4 v4 ?7 p7 m5 |/ w2 j8 _+ V"Are you still in WordPerfect, or did you get out?" 5 i- p6 w* N$ S7 ~1 _ o
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您是否還在操作WordPerfect，還是以經離開了。 # Y- y8 x8 k5 \% e
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"How do I tell?"
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我要怎麼說明呢？ 3 }* {4 ]% h v9 P3 f
; R" D+ C6 F! v x" I"Can you see the C: prompt on the screen?" " j+ T) e/ P+ \& w4 T
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你可以在螢幕上看到 C: 的提示符號嗎？ % j/ z$ s h" O+ n- @
6 s4 B" l# I/ M1 r/ U# N% M; E8 W"What's a sea-prompt?" ) Z! Q6 M% Y2 V3 X' x5 _' c
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' ?, a8 a( W; g( m# V+ q
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"Never mind. Can you move the cursor around on the screen?"
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2 c1 ^6 f- h4 D+ d$ g/ \& o不管它了，你可以看到游標在螢幕上嗎？ ! K: f0 \) B7 [/ o8 A
: K6 N+ D0 H3 m v"There isn't any cursor; I told you, it won't accept anything Itype."
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: d6 i4 Z7 e8 i3 `) u螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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$ h4 T8 D' |3 f9 T/ |顯示器上的電源指示燈有沒有亮？ # j# k: m0 M& j2 b
/ K4 P. q' \' Y5 B7 C/ D"What's a monitor?" ' e, w$ B# i% A5 g) Q! {5 R
5 ?9 o3 X; V* b6 h# `2 _7 T& F0 o什麼是顯示器？
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8 v6 g" s/ ]/ Q7 F! G" c2 X"It's the thing with the screen on it that looks like a TV.
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! c6 x2 `' G( gDoes ithave a little light that tells you when it's on?"
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; n1 h" N, U4 T& w就是那個看起像電視的螢幕，
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* m' H H7 s6 \+ l" M有沒有一個小光點告訴你它是開著的？ 1 Q- C' g, q: R" y' X! u
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I don't know." % {3 H) r# n, r
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我不懂耶。 ! ?" ^; ?' h) z x. y
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"Well, then look on the back of the monitor and find where / d$ p8 L9 A" o0 ~/ d! `
% i$ L) J! }+ e n8 W; Q% Qthe powercord goes into it. Can you see that?"
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0 R! x' b r; Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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' T% t2 `9 ?/ J9 w"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . o$ {0 J# a" _9 ?: D; @, l2 k
) w+ a! t7 A, v' o3 ?太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 5 P. F, ?* R: X5 D) M
' D8 r# Z B4 _有啊!
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0 a2 G+ u* W5 s5 _* R+ k"When you were behind the monitor, did you notice that there were
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" x% A7 d* l/ w4 @2 ftwo cables plugged into the back of it, not just one?" 4 r" g& }4 H1 c# y) i& y$ e
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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! R' O! v5 d% D: x6 H; k"No."
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) w/ t. }% @1 J" V6 U"Well, there are. I need you to look back there again and find
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, S* R1 V# u0 h l% \theother cable." % Q: ?! t" `& Y9 [
& q- R. r+ R/ B y7 |- x% `7 L$ q9 O就是了，我要你再到顯示器後面去找另一條電線。 8 ]* ~3 M$ p# I x/ a f
* C- a: @6 L) O# N2 ?: {7 L"....Okay, here it is." 2 @ w5 W5 r$ ]: t$ a
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OK，找到了。
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7 S+ ]+ Q5 e7 `$ m$ Y) @"Follow it for me, and tell me if it's plugged securely into ! {2 W$ m2 p) z5 q
7 O# F* M, Q8 H5 b& x9 [; ktheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) I1 b3 q; D( y6 i6 q) q2 P
$ V1 ?% a2 p, d: T"I can't reach."
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; J7 U n0 c3 W( I6 J我搆不到。
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& f% t/ s5 Y( E7 `3 |0 F"Uh huh. Well, can you see if it is?" " E' L; ]! }/ [, T! q7 d9 {
2 U, g& r* B9 k; d8 h, O% B5 E) w嗯，那麼，你看得到嗎？ - j% z3 j8 _- s* X5 f+ p4 H# g- I* G
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"No."
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7 q1 p" J0 D% c8 J% a看不到。
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5 O* h0 g( M/ x# i"Even if you maybe put your knee on something and lean way over?"
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3 @9 `+ i" d2 F' J& B2 z7 ~那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 Q; W$ H& l) Y' u9 h5 r
+ }# F- j4 b( C c喔，不是角度不好看不到，而是太暗了。
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"Dark?" : M6 E- m6 `8 R7 ^6 ? l0 [ B
# r5 v% ]3 i `7 f' O6 n" o# H太暗？
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"Yes - the office light is off, and the only light I have is ( U# R4 ]* T2 N L- t Y
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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+ W0 U t7 E3 f) E# M4 I0 A$ \7 _- ?% ?"Well, turn on the office light then." 6 E0 y0 D7 D& \) Y' X# b$ s
% B. g2 B w) v- O那麼把辨公室的電燈都打開啊。
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9 P4 g8 c% G- i' c7 m3 L, m"I can't."
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沒辦法。 - F4 ?7 \) l1 j* G) k2 {6 r3 E; p
& V6 x2 ?3 s/ H3 i3 |"No? Why not?" ; O( W; E6 Z' ~, W3 n
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沒辨法？為什麼？ $ ^! p+ t& I, R9 J0 N8 q
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"Because there's a power outage." 3 i8 B. R( d0 X
2 J2 U/ N, o3 Z& P, q S' y+ O因為停電啊!
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0 {; q! x& C( U6 a' [, e4 f& \"A power...... A power outage? Aha! Okay, we've got it licked now. , H& Y. b5 F$ ?9 H
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Do you still have the boxes and manuals and packing stuff ; ]# `# d9 t/ b
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yourcomputer came in?"
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+ l' E. ?) b; v停...停電？&#@!(& ，喔!OK，現在開始打包， & m( s) D- t+ b+ u# N) x: z3 G) q
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# J6 E" D0 ]6 I; }* u% U9 d! h"Well, yes, I keep them in the closet." 1 |2 f7 x, A( z6 V3 g) \
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嗯，是的，我已把它們收在櫃子裏。 : S# H( J9 r; Z1 r" x
0 e, z i: f; P% y5 J) q, W"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." . I* m# n3 r# g7 z4 B
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 F6 x+ V8 q5 I7 D: G3 M( a/ V就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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0 u: w. ~6 x$ b/ g1 Y R/ w"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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a; G* ?+ M5 {5 r, ?' @& |7 T"Well, all right then, I suppose. What do I tell them?"
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; e, O6 B1 l" u0 W喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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" }% j( R7 @2 m5 X"Tell them you're too stupid to own a computer." ( b$ S9 g" m2 h, l% L/ U; p
. w; U- o4 S! f/ s就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
