Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " t; u' j' N1 h, ~$ u
5 {6 L' j! Y" M" C, c"Ridge Hall computer assistant; may I help you?"
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& N* M$ p# |9 X" W# NRidge Hall 電腦公司你好!我可以為您服務嗎?
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7 ?/ l/ d+ ]0 D# v"Yes, well, I'm having trouble with WordPerfect."
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$ r: c! h5 V4 h3 ?& w3 h是的，我有WordPerfect的問題。 * s/ [9 Q) j2 s/ F( E
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"What sort of trouble?" % ?9 `8 ~ J( h
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 1 e' ?' S0 O+ g9 o* j1 T! Y
0 n* y0 _/ N0 A我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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8 `( A% N7 c9 D) n5 G' q"They disappeared."
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它們都不見了。 ( c+ O. v: x# j9 H. |
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"Hmm. So what does your screen look like now?" & S" I0 Y8 K" V+ w
% g6 e# a% h! [" B' U- u5 H嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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' S6 n# s$ h. ^( d& v3 w5 N* O沒有任何東西。
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"Nothing?" 2 u5 r9 C! m$ H' L9 V3 M
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沒有任何東西？
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"It's blank; it won't accept anything when I type." . q4 p1 Q* J" ^1 ? _
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螢幕是全黑的，我打的字它都沒反應。
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0 g% o( n: ?7 Q" r; _" W"Are you still in WordPerfect, or did you get out?"
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$ G) k" W' l7 P, U* V您是否還在操作WordPerfect，還是以經離開了。 ( ~+ q6 |: ?; p+ |
" Z H8 O3 x! Q @" q8 @"How do I tell?" % p0 D0 F7 s- V4 \2 G% a7 Q" X8 Q
( j- \& h' E+ y我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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& b' O* H$ d2 w你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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* L( Z# K; ^" p7 \3 p什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* O1 J1 H% | [' @"Never mind. Can you move the cursor around on the screen?" 5 L. C4 \" W+ v K Q
: M' P0 n9 T( X不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 @. q- C! e6 `1 _: |6 q- Y8 G
" T5 R' P5 w% q- m8 t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . }9 t" l6 h8 t0 P
6 y" w0 D" T; Y0 q) r; d: v' o"Does your monitor have a power indicator?" l3 x6 V6 u, [6 I/ L( z+ P
- \7 u8 |" G/ }) j( ]+ [顯示器上的電源指示燈有沒有亮？ 8 h9 @7 Q5 m0 ] B- ?9 }6 j' t3 L! S
?5 _: _: ^2 N0 T"What's a monitor?" - H8 v" {3 l0 e) P+ h3 V n8 N
: a- C3 E( |0 Y% E9 t: d2 K% K; I" Q什麼是顯示器？ ' I# G: Y. h8 e; G) ?
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" # T1 G! P3 F7 X: k% ^5 R
% U) t8 K7 x, u6 F就是那個看起像電視的螢幕， , c, Q4 K" {8 W9 ~' n6 w) p4 ?- W
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有沒有一個小光點告訴你它是開著的？
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2 o4 h7 t3 q2 a1 mI don't know."
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2 w4 E" Q4 d# v( v我不懂耶。
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"Well, then look on the back of the monitor and find where R$ n! }* O# d( G# D4 a1 f K
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the powercord goes into it. Can you see that?" 5 t3 C+ m+ |0 H/ O$ X
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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( u9 o) W' a9 p# s! l o是，我想我看到了。 / t/ v% z6 J" R3 U( I$ e' V9 {
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ) B- g0 B# o8 Z. ~1 W7 g8 e ^
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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& Z- i' I0 w' X"....Yes, it is." + L0 O2 s( o f, l! w2 }. C
/ @. u( A F6 R \1 a有啊! 5 c1 z7 ?. C/ \/ G. r/ L
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"When you were behind the monitor, did you notice that there were 3 y( i' D! x* ~9 l, x9 c
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two cables plugged into the back of it, not just one?" E b- K, G% k0 `: c- ]
6 ~* Z% W2 X f. |# }; m你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 {' s7 J* q4 E2 B
1 |% f; o, E2 v2 ~* Y"No." 3 R" V! N$ T1 i& z/ ~
0 C4 ]" d9 d% E, d* r; T沒有。
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( G% G: e) p. p* O"Well, there are. I need you to look back there again and find ! T; T3 ^' p& I; ]
9 E) y* G* F) `3 ~, J( B$ ]" x6 Ntheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 - {6 M. Z5 X8 a' c
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"....Okay, here it is."
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OK，找到了。 : k# Z- t/ @$ y4 g, I3 H$ s$ {' b
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"Follow it for me, and tell me if it's plugged securely into
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) u1 x% Q# ?' z: j8 U$ ntheback of your computer." ( s6 H1 ]0 c7 `- W$ k
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * \; ^ H6 l+ T! S
/ C8 t6 }+ G8 y/ p"I can't reach." + m( J& a% A! h8 x+ b& p
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我搆不到。
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# C' X/ k w9 c"Uh huh. Well, can you see if it is?"
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8 n! i) E9 K, E! p嗯，那麼，你看得到嗎？
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"No." 7 x1 |, q/ h$ \# {8 R
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ * L, z1 W* i: o' z
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 D4 z$ ?( V6 l! V9 |% P
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喔，不是角度不好看不到，而是太暗了。 ( N$ L" C. o+ g9 L2 c, i/ z- w
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"Dark?" 7 }& W# P- ?' Y8 w, o! }
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太暗？ ' E$ c0 A$ z) G5 }" n/ i, Q- X
% d! |5 D; ? J) f$ ~"Yes - the office light is off, and the only light I have is / J, M0 b/ S6 {$ D: p
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) v C/ m- H8 V$ s
, A+ D0 ~5 |! R- K"Well, turn on the office light then." 7 _& u( d& \$ R+ K
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那麼把辨公室的電燈都打開啊。
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2 E$ P" N9 n# ^- M8 Z"I can't." 5 F* ^; ~5 ?7 Z# L5 v% y
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沒辦法。
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; s. b6 _% v4 P7 w' Q"No? Why not?"
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沒辨法？為什麼？
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" [- x; K" O E' Q, g8 J$ E. H"Because there's a power outage." 3 A3 U6 S$ R0 K5 i
8 |: l, ^* z+ B* K4 J) r& Q9 w- i因為停電啊! % s& t7 k# @" i6 V3 Y% j1 k* g
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"A power...... A power outage? Aha! Okay, we've got it licked now. - @, y, h8 _5 i4 H9 o0 W
% V# o, K2 r& [6 @! l' \Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % b+ _/ N/ n8 r" f! S2 d
1 o; F1 {" o1 N) r0 H"Well, yes, I keep them in the closet."
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# ]9 D# e/ E' {5 X* p9 l! {7 r% V; v嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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1 p* m* ]4 T* C& n- Eit was when you got it. Then take it back to the store youbought it from." 8 Y7 K! g/ P! c/ C: o ~' h
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . X" W" Q Y+ h! ~( H: n1 C# u
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 4 ?4 r X. w7 g6 ~
" z$ i: F9 e, U0 v3 e是的，恐怕是這樣了的。 ) O4 x" P3 C+ P
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." + f" s' g3 V1 s5 T2 z3 v k2 ]" O
B! {& J) S! y0 P0 h3 |9 L4 `, m5 P就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
