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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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; N  W$ T: v# n, |4 F; y"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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, T' P, n" L1 f9 ?5 E9 n"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C # J4 k1 c3 A' N+ ~) {+ K

% O% l) \) S) ?"What sort of trouble?"   b  M, O' n4 e/ \( o

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+ Y- C$ P' @+ \+ r: C( g1 ]"Well, I was just typing along, and all of a sudden the words wentaway." - @- s+ s4 O3 z8 `

% V- }* @) C+ J! n9 ?! E§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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"Went away?"³£¤£¨£¤F¡C 5 y$ }/ N/ y% d

/ r7 J7 A$ W/ t"They disappeared."
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+ S+ [6 O1 c% a' o"Hmm. So what does your screen look like now?"
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"Nothing." ! @% j  x) j% p- s/ b) p$ ], ^, d/ j; y& V
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¨S¦³¥ô¦óªF¦è¡C
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"Nothing?" 2 a  u1 ^2 Y2 J) Z

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, a8 v( V1 p& l"It's blank; it won't accept anything when I type."
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; X2 a9 N( q% x" E4 F1 G¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?" . E! j4 I  K2 f
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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+ c/ G% V$ l3 h"How do I tell?"
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§Ú­n«ç»ò»¡©ú©O¡H 0 f% k1 W# e$ I; y8 O
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"Can you see the C: prompt on the screen?"
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& [- [7 m6 G& x  b/ N"What's a sea-prompt?" 2 T1 j  i# x2 n( k1 t% l4 g$ X

- R$ D9 O2 r+ B9 ~* S8 m/ h# u% v¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ) 6 m. }& A& G7 G4 D0 P" {9 O- v
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"Never mind. Can you move the cursor around on the screen?" $ q( M6 {* k2 _3 G7 z+ k
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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! w# N3 r, c: T# x4 H" K"There isn't any cursor; I told you, it won't accept anything Itype."
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4 K3 `  A3 S/ ?/ O6 }¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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2 c' a3 {. K5 p! b( N7 i+ M3 o"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H 7 g8 k% o% B- k
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"What's a monitor?" # l1 i/ a) c  ?7 e8 x
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% M* B+ Z3 X: b, E"It's the thing with the screen on it that looks like a TV.
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' d( g" l0 H& L' J  Z( ]6 y6 WDoes ithave a little light that tells you when it's on?"
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+ l( I; g9 g6 u9 d% u´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A
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$ q6 ?: {- i& _* G¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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I don't know."
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so." ( |) p2 X9 I! A; t4 m- F5 M

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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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"....Yes, it is."
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8 Q4 k& p) i  j/ J# s3 T"When you were behind the monitor, did you notice that there were 0 \! i& V9 U: ^  ^3 a

6 v6 j8 Q5 _  [5 E4 X6 P4 Itwo cables plugged into the back of it, not just one?"
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" a  T: f9 R' P' F# d+ T§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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"No." . W+ {" s7 y0 y0 S5 {. H' Q
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"Well, there are. I need you to look back there again and find - B8 ~4 Y$ x$ q" f) T1 v
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theother cable."
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"....Okay, here it is." , p* Q& I, C4 H9 o* S& T
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OK¡A§ä¨ì¤F¡C . T6 I6 D- v9 J  e1 d" N1 }, k
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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$ S/ A8 H# e$ O* i¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C 6 X+ V) U: a* J( H! v  P

; l# @) S! v3 m; `# g; c6 n4 h7 ~"I can't reach."
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§Ú·p¤£¨ì¡C + |3 l+ S4 J- Y) l- n! w: L
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"Uh huh. Well, can you see if it is?" 6 ]: L& f- ~2 r2 n% M7 B* _! s

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"No."
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; K. ^3 S5 j. [7 O2 k' U$ `. h3 o"Even if you maybe put your knee on something and lean way over?"
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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"Dark?"
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¤Ó·t¡H & x' B: Q4 H: o  r

) x9 E& g0 w0 q9 h) [7 x& s"Yes - the office light is off, and the only light I have is & P- Q1 g, k, C; E  h/ i
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comingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C 8 K; D; n5 i' i9 ]1 D! ]" `
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"Well, turn on the office light then." * A1 V/ N7 l# r# _% i
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¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 6 ?* B# _( v, D* g  p0 [
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"I can't."
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¨S¿ìªk¡C
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"No? Why not?" 9 q' E/ ^. E' a2 u
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¨S¿ëªk¡H¬°¤°»ò¡H
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"Because there's a power outage." 6 |1 a7 z8 L* n1 |/ D5 E; K. d: r
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5 `7 ?, d0 {* G# r! x"A power...... A power outage? Aha! Okay, we've got it licked now. 5 N' F: w& B; d

/ I% T8 v1 `6 F2 i' ZDo you still have the boxes and manuals and packing stuff
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7 I; w9 K7 `! X1 s. ~8 tyourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A $ ^( C9 I( V+ P1 c

' w* U" q7 b% o  f¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H , d5 ?" A; d1 Y/ E3 w

8 w$ ~" K" q3 D- O"Well, yes, I keep them in the closet."
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"Good! Go get them, and unplug your system and pack it up justlike $ I, k8 C* S& _1 @6 R+ q8 w

) R% ^& f: f5 L, D# }it was when you got it. Then take it back to the store youbought it from." & y* {- ~3 b. R6 r, g7 T

) B$ [0 I# A2 g0 k) [. i«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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/ e$ N; C% X* i"Really? Is it that bad?"
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"Yes, I'm afraid it is." . b" q: s- C. i5 q

3 R. N7 ~3 |* _; h, ]- u9 x* f3 n' E# j) B¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C " Q6 F3 }% |- s8 `
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"Well, all right then, I suppose. What do I tell them?" 2 B1 D: N! K8 L! m8 r
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer."
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