Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 {% h l8 E- W8 H$ r/ Y, f$ }
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"Ridge Hall computer assistant; may I help you?" 0 ]! q# v U6 ?: I7 s( I. N
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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R( y) q* e3 k0 {是的，我有WordPerfect的問題。 z/ U4 J o( A5 Y e1 K6 K
8 p( }7 ?2 q' \# n"What sort of trouble?" ( p! Y/ _4 M/ F Q
7 P: Y: s9 N4 I" Q8 e您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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z/ }: p; N8 \5 E) w; e8 T7 {我剛剛自已在打字的時候，突然間所有的字都不見了。
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: p5 N& u: O% T: k8 N3 X"Went away?"都不見了。 / a! u) N8 s& _- x3 v# Q. _$ G% E3 p
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"They disappeared."
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它們都不見了。 4 w/ g+ s( U: Q4 g/ g
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"Hmm. So what does your screen look like now?"
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6 {6 ]$ Q) k+ }! [) ~/ J/ W' i' t! r嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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" }# b9 a/ ~2 h9 P沒有任何東西。
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4 o) z0 B5 `* L: K: H5 d"Nothing?" % h3 i4 D; ^9 `& \4 v/ Y$ l
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沒有任何東西？ 2 u. o' ]* w8 B- d
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 , @( K2 l m' h" D$ x+ P: d
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"Are you still in WordPerfect, or did you get out?"
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* U" C1 X/ w% X! T) h您是否還在操作WordPerfect，還是以經離開了。 6 L& U- _+ u9 S! P7 H
( Z/ ^4 d6 [% l' ^; ~"How do I tell?"
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我要怎麼說明呢？
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7 p6 Q J2 N- k"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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( H4 d- D3 o$ w什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; S, Y% a* U5 T/ U( T/ Z; z
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"Never mind. Can you move the cursor around on the screen?" ( {, n, x- {+ J G
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不管它了，你可以看到游標在螢幕上嗎？ : Z( C$ ~- p$ o5 q Z% q4 V' G
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"There isn't any cursor; I told you, it won't accept anything Itype." ( V( u# }6 C% h9 \/ P
$ m* z; R% }6 W# v: o9 a8 l6 S) S" H( g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 _4 q; r- Y4 b) e2 e
+ J3 Q; k; `7 }2 ]/ S"Does your monitor have a power indicator?"
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* ^- U% Z7 u& m" h顯示器上的電源指示燈有沒有亮？ 9 V+ H; Q6 j; e6 |; A
5 Q$ |6 |* b' C* ~"What's a monitor?" % D! g1 C) X: u
7 N d; K0 d, S0 `什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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5 h `0 ~/ s- I" HDoes ithave a little light that tells you when it's on?" 4 F; D+ [: O( h+ R6 x( {
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就是那個看起像電視的螢幕， * t( l: l& H8 O# h! c, [7 P
8 X, k2 E+ t7 b) |7 o有沒有一個小光點告訴你它是開著的？ . v* G% u' ]8 o# B8 ^9 |( G6 T
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I don't know."
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- ^8 w: X3 z; x0 L我不懂耶。 2 R8 ~5 y/ [( {5 _4 N
7 {; e( P5 O, H9 s9 L8 X"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . A1 H, q4 g5 v& i% V7 F8 X2 T
8 y- X0 |3 A7 [$ s3 Q"....Yes, I think so." * [9 S6 z: P+ \: j
8 p+ A! }9 l L6 q( j7 K i是，我想我看到了。
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) h6 T1 A! ?/ |2 O2 X9 a/ ^"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 U4 Q4 `0 _& O
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 7 ]3 i/ _$ K- Q5 I W3 Y6 C
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"....Yes, it is."
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有啊! % m: E, Z! Y: W2 i- U
+ Y1 ~" p. s7 ^& z"When you were behind the monitor, did you notice that there were
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& A; w' ]/ A# ^5 Q9 h4 W7 |, Ttwo cables plugged into the back of it, not just one?"
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2 H: }0 b, o( G' {6 O5 \9 K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 ]0 e0 I) m6 M7 p7 H
, N- W; _# Z* L; q- `"No." , _! T& P( z9 o i' \: r
* b9 H2 R4 K/ ^" d& T0 w z沒有。 ' t* E x* ~4 _
* {! e5 F9 B" z"Well, there are. I need you to look back there again and find
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' A3 L0 {! n' w& M: {1 qtheother cable." - V4 Z' |* H1 d; C1 ~1 \
9 I& y) I6 M2 i6 I( q% Z/ J' W就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 , J9 }: n$ m! R$ D2 d: `4 {. R' K
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"Follow it for me, and tell me if it's plugged securely into
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8 {: D; Y. S& H* G! ktheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! P3 t- r8 E5 v# b u3 A; L# x
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"I can't reach." 6 l$ M, x2 i- V5 ^6 z; g. e6 W
8 s1 S2 o- q/ |2 o" }! i1 M我搆不到。 / l4 j; Y5 b5 C N3 f
+ E: z& @6 H$ Y0 ^"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ - f3 T# O ?2 m5 {- F( L% J9 Q
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"No." 5 B7 p5 B) m' x) ?* |& @3 }/ K
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; m: T+ L# c) O4 m: x
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 6 r/ t% v, w) \ o# ~3 u1 u
: O. }) E) L* o, H+ Q- ~"Yes - the office light is off, and the only light I have is
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2 O: L8 A7 i& `comingfrom the window." ) _5 S7 I) S5 _4 E+ A
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + ~! }) `8 _: k, z
' v" u0 [5 D5 u2 }"Well, turn on the office light then." . y( y9 Q! E X: s& w4 Y9 n) F
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那麼把辨公室的電燈都打開啊。
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, I& ?+ N1 u n/ M"I can't."
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6 c9 | E0 x: `, P沒辦法。 $ P1 s* j7 [* Y+ L+ n& L
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"No? Why not?"
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6 ?! h6 n% c' B/ i/ h7 E( g. S" C沒辨法？為什麼？ & Z* i4 x2 t$ l0 b; z5 T& g
% U7 Y- ]; x# k' V; `"Because there's a power outage." - z; {7 T# S2 }9 t" c0 c
& X m. b+ e. `, f$ A' Z因為停電啊!
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: d+ v2 V4 y7 J"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ B5 v* y) m- m3 l* F/ ODo you still have the boxes and manuals and packing stuff
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# H! |$ d) ] h9 D7 ?8 D! s$ syourcomputer came in?" ! w" g$ }' X8 L% n# s1 P2 w
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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6 G( i% G6 N, U4 \* M: \& ~' m6 Y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 P3 O1 n) `! I( ^9 a% _
6 S# c6 P" O; s" {2 t- i"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 8 x! |. C5 R! @) r+ \' K
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"Good! Go get them, and unplug your system and pack it up justlike % f' b/ ], A8 I
. h: _7 @6 H( x) J7 B# n! hit was when you got it. Then take it back to the store youbought it from."
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m! y+ K6 ?: t# {/ M1 v很好!去把它們拿出來，然後把電腦搬下來包裝好， ( I q- r$ A$ b% c5 W
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 1 l8 p. }+ |2 M6 q) N/ Z. b+ P
1 `2 ~2 c$ n# d" x! {6 i t"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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, N0 g& [. u3 x1 f. W" N"Yes, I'm afraid it is." ) l& l, W- o1 \* `! e; |) Q- Z
, v% D Z6 v/ G2 l+ r: K是的，恐怕是這樣了的。
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& `1 a5 ~1 |0 q' |; g5 @7 r, \ {# S"Well, all right then, I suppose. What do I tell them?"
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! w$ d" ~ P; e6 S& D. Z2 ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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4 A0 A& r) D; c, C2 G"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
