Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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$ ?% b& d1 X% A2 J! y3 ]" `8 H# HRidge Hall 電腦公司你好!我可以為您服務嗎?
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$ i; g h: ?2 S: ~"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 7 i: U0 T: [. s6 V0 N7 [8 n7 o: {
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"What sort of trouble?" 0 Z! S& c6 Q$ d/ F+ t9 \: a9 A: D
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您有什麼問題呢 ? 0 d$ h+ |; l% q0 m
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"Well, I was just typing along, and all of a sudden the words wentaway." $ F1 e; u' A5 z% Z
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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& P, @; e8 e# J5 q7 o"Went away?"都不見了。
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4 [6 u+ Y# k# k4 r9 H2 L: r* b. {"They disappeared." 4 ^) X1 H! z* J/ e% j
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它們都不見了。 6 O* ~9 D$ R6 J0 ?- W0 j
) h: ~( Z8 h3 e+ M2 s' H2 H$ m"Hmm. So what does your screen look like now?" " ^1 L7 w# t. u1 c( ?9 g. D
+ Q& ]" B, O- |' G" C& q嗯，現在你的螢幕看到什麼東西？ . l5 K# @9 G# p- j9 B2 v
3 B5 N" k9 t! L. V; [7 A"Nothing." 0 h4 z% y+ v+ o( X
# I. z! ?* S) U! o0 t4 h沒有任何東西。 , p% ~$ ]- q- x9 O& t
$ k9 Z+ Q. v. X7 a( z7 b"Nothing?" 8 E' q) R4 S: Q* G$ \0 _6 |
/ f3 U' w. o/ \( ?沒有任何東西？ D5 ^$ G9 ~8 j- |$ z
3 ~* i6 W& L, f! ?+ D- r0 X"It's blank; it won't accept anything when I type." 8 ?4 ~ J- K$ c" l3 i- ]
9 b& `- o8 k! D# k7 z1 _螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 9 X& ]; }) \: y
7 Z2 e, I2 ?' B3 d, p5 r您是否還在操作WordPerfect，還是以經離開了。 . D0 I# W: k# I5 j: |/ k
' W- P; y' d8 L+ [0 w9 \, b"How do I tell?" 4 W0 M, ]/ `9 S2 Q
8 i/ }# U, {3 z, n& D2 v4 [我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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7 L: y. \- e2 \' n4 j0 q: T什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ " R" E c. k; B8 h
" z, z. C5 P! ^- I, d) t! J"There isn't any cursor; I told you, it won't accept anything Itype." % H% k" R/ C, t1 \4 o* D
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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7 r5 z% x' | z1 I3 w"Does your monitor have a power indicator?" " g# c3 s' _6 x2 i- }
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顯示器上的電源指示燈有沒有亮？
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2 g( L/ ~% l" |/ H9 A' ?"What's a monitor?" * ?2 I$ L$ t' D. O2 b
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什麼是顯示器？ # _6 H: Q. W4 W1 S8 {2 P- ~
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"It's the thing with the screen on it that looks like a TV. , W3 l0 K8 \' J# [: y v. O
/ V- o+ @; k0 [ V5 R- _Does ithave a little light that tells you when it's on?" 4 M7 e& F3 _1 }. z1 Z
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就是那個看起像電視的螢幕， 5 w# F* X' G6 H1 d9 S
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有沒有一個小光點告訴你它是開著的？ ' n+ a1 U9 B$ I6 g
2 n/ w1 y1 v2 t; X! ]: AI don't know." % D5 ~. E1 Y* `% D( P9 \
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我不懂耶。 3 {; ]4 A, \, E: f
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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, g ?( O- O; R. v9 e. h* N那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 |* U! W* l1 \" J' f
q* M. o. S7 H"....Yes, I think so." 2 d' _: p- x- o8 C0 T$ J0 {) A
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是，我想我看到了。 " B" w6 u! I1 @* M6 [9 g
, X) q' d% S& Y3 X2 d, A"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 |& ]0 C+ q' X4 [" U! i) a8 H* _
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ( M+ i& n9 V$ O+ z
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有啊! % S* g- `- c6 ^, H3 ?# `: I
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"When you were behind the monitor, did you notice that there were 6 @$ v" `) ~, V9 P w7 P
; A* K6 \; ]" j/ h! D* h/ Ltwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : B, V3 v- Z8 @5 x/ V% |5 ]
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"No." - {! |: F" ^ `, a) z' L9 j
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沒有。 O7 k2 M4 Y4 {7 j5 \
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"Well, there are. I need you to look back there again and find . b& Q" n/ G m$ d. A
+ ^. L+ t. \. r8 p3 L' Z2 Q5 H' {theother cable." % d( P7 j) U* G: `( J* M* n8 @- O
. ^% K* Y7 }5 a. }; P; p就是了，我要你再到顯示器後面去找另一條電線。 & V/ g9 n' M& I( A$ K9 j
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"....Okay, here it is." - v# \5 k; Y$ Q
# @9 z9 b* _/ ?OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ' W7 M* B: m4 d/ A: n% Y4 H
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theback of your computer."
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" X0 Q4 ~$ j& z& V再替我找下去，告訴我它有沒有確實插好在電腦後面。 z7 @& Y1 W% @7 ~; O
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"I can't reach." 3 k4 t+ _9 I' v8 B2 I, {
& A7 X+ J6 F8 P2 c: u3 ?# o9 S我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 6 G9 ^ ]- y% G) j9 }( U
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"No." " E- a# j, f8 @: t) ~) r4 U" d5 k
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看不到。 % {3 t" u5 f6 T
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"Even if you maybe put your knee on something and lean way over?" 9 Z' D$ Z( y; J1 r
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 : x8 J+ R' B+ @. p" C
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"Dark?" + v$ F& @- F7 x
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"Yes - the office light is off, and the only light I have is
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5 J2 `5 u5 _& ]comingfrom the window." ~& C5 N1 A5 O- A y
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ z& c9 N8 S7 G4 `4 _& a' D1 C
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"Well, turn on the office light then." 4 u( }3 L$ t' f) j3 F
5 n: ^6 M' `' m1 w: W r) Y那麼把辨公室的電燈都打開啊。 " E, D5 m) M" V# f9 k3 c
- m3 l5 a% g0 }- p% D7 y$ k" [: Y5 E"I can't."
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% ]/ f* K2 ^5 R4 `% }4 B沒辦法。
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: \0 g; ?" D& [+ W" I( G* q) T"No? Why not?"
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/ T& C6 G1 A5 D沒辨法？為什麼？ : f# S4 K% c6 _% b; D
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"Because there's a power outage."
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因為停電啊! # Z! { W3 Y m) v! w
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"A power...... A power outage? Aha! Okay, we've got it licked now. & R$ ^" y d; c* F8 d
: n4 t1 D) i) ?# X sDo you still have the boxes and manuals and packing stuff ' | C) O7 M7 v7 G+ E
" y: o" u! M: e8 n; hyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， K5 s" u, i+ ]$ e/ t) F
! W3 {8 J% Z" t* a2 X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : J# A1 k5 `: T! N7 P
8 |, s K# `1 t4 i+ [! ?& B"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 : l2 e3 i6 ` X7 g: O
$ w0 E. X l. S& G"Good! Go get them, and unplug your system and pack it up justlike ! |& _: q+ G7 P' w( m3 b
4 r: f& T7 _. n4 _$ V- ?it was when you got it. Then take it back to the store youbought it from." % G: r1 m# q4 d3 J) N
5 x' N; _% K) e6 ?" I' w" Y1 q很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 V% B% e7 q- p: f8 C8 ?& s, |
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # c$ K% F J2 o. R$ x4 N4 I) {
, s! w9 T8 M; x"Really? Is it that bad?" @ q1 C1 O8 v% k2 y4 ?
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真的嗎？是它壞掉了嗎？ / _' g- |2 n, @/ w
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"Yes, I'm afraid it is."
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6 H$ n# Z: ]) f3 N2 h是的，恐怕是這樣了的。
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) u4 {! `9 X8 U) a0 y"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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* [. I8 Q3 ~! x" b"Tell them you're too stupid to own a computer." 8 g }4 d B' g) A
) t. V ~2 e$ L! R- S# C6 Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
