Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 {. j2 l o" A- ~6 h: _. o
/ ~9 Y; {; F6 \" I3 x"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 7 f1 i: t5 L: @0 z
& g' G$ y0 w, x. \ t4 @"Yes, well, I'm having trouble with WordPerfect."
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! n: J! Q1 u5 M. K/ p$ Q, F是的，我有WordPerfect的問題。 7 j8 n2 s! w& X( c4 ~
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"What sort of trouble?"
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" ]% w3 e) k3 v您有什麼問題呢 ? / ?% c& B0 y( N% o2 g* p
( U: D5 G2 o' h! K% ^# z1 f"Well, I was just typing along, and all of a sudden the words wentaway."
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6 d- C+ G6 m8 e0 y7 a我剛剛自已在打字的時候，突然間所有的字都不見了。
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' P6 W/ L9 K$ ~9 u" q; W"Went away?"都不見了。
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8 _) x. t9 r9 B9 p"They disappeared."
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/ g. D4 `! T1 G- ~0 O它們都不見了。 / j/ ]' @4 Z& C- x
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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1 h* K% Y. W9 ^: o"Nothing."
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沒有任何東西。 & Y' S2 |! M7 [4 S# ~ t6 }1 v" m
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"Nothing?" * n+ {. v8 a+ y3 ~( `7 I
$ I# Q7 t! e5 C" |; F沒有任何東西？
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' i; m% P C9 D4 [! c% E"It's blank; it won't accept anything when I type." 2 W; J* G M3 v) w
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螢幕是全黑的，我打的字它都沒反應。
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! H0 d1 m: K; g7 L% N: x6 C1 ~, M"Are you still in WordPerfect, or did you get out?" " N2 ^+ t$ h1 t" f4 `
" s4 `- y4 ~# _/ o( H \# B您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" - W: k5 x, D$ b6 J$ U6 I
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我要怎麼說明呢？
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+ O- ?8 `" h9 g' h) D"Can you see the C: prompt on the screen?" 3 n$ Y$ p" k; T$ U; S8 R
! u+ n1 U* l& k h$ B5 ~你可以在螢幕上看到 C: 的提示符號嗎？
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: p( v8 r6 \( h4 O5 u"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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8 v% u/ e" q' C a, I"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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4 i# @8 ]5 o1 a* n: O" {"There isn't any cursor; I told you, it won't accept anything Itype."
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! ^* A' t6 x$ q& n/ c/ m z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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7 V2 O* W/ Q; f"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ `, e; h9 _; ^3 {
$ `& _( \8 f+ m1 d4 a4 u! D$ g"What's a monitor?" 4 R1 ~* R' d9 v7 L
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什麼是顯示器？ 0 N" j5 ]# l9 J% ~6 e t
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"It's the thing with the screen on it that looks like a TV.
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3 I" |+ j1 I" P+ u |5 x: T, |Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， , C( A7 n; \6 P- ^: ^
3 a7 |0 [: | }( C, _( C$ z7 Q有沒有一個小光點告訴你它是開著的？ $ _" F' \3 O/ j& h* d; e
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I don't know." 8 R* a+ \2 S- @+ X" w$ E
! c2 a: d1 v- a$ Z* N- U$ p+ m我不懂耶。 9 F0 U3 h0 [3 m! H( q% A
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"Well, then look on the back of the monitor and find where : l- }4 s, L1 |! j9 g2 j
5 B; u) }# \: ?! `: ethe powercord goes into it. Can you see that?" - v I3 J; J8 d0 [5 G% Q
! I- Z+ I8 ~6 `7 J! _' F那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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) J [. T8 d3 d/ U* G/ G"....Yes, I think so." & g n3 n2 ?5 ^1 }2 U
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是，我想我看到了。 0 \+ l9 y7 R4 ] |6 {. B
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * h4 [" c0 t5 @: j9 l
( ~7 X: R2 w$ O太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 0 V! |! n* m8 C! h4 a7 W {$ q$ m
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有啊! . r2 Z" H) w- @ _ K6 [3 {5 z& \
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"When you were behind the monitor, did you notice that there were | h8 }5 E7 g& \* U
& ^- y8 l0 z% k' m4 |( G5 s8 }two cables plugged into the back of it, not just one?" 8 {# r2 u; Z/ I, U( I n5 }
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 0 V- `$ I! r. |1 n8 U
1 b1 h4 n2 ]. U4 t1 @" j+ J( F' d"No."
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0 {# H) A* o R0 T沒有。
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9 C0 F" u0 R0 D$ w/ B6 t! ~/ J+ P"Well, there are. I need you to look back there again and find * {3 ?! y3 e4 d& b; S/ n6 a
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 # T; y% {% e; I7 \! ?
7 v2 \4 o8 G$ y( f2 x"....Okay, here it is." 6 Q! U! J4 M9 V1 u
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OK，找到了。 - Z. R% l' ]9 F; X$ v; X
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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' I+ B6 M: r" A: j* n" ?! E再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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2 G: i1 }: |" N! u& n, ^我搆不到。
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"Uh huh. Well, can you see if it is?" ; J( e) e. R2 x& A
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嗯，那麼，你看得到嗎？ , E+ r0 W! D A. p1 e3 Y' x
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"No." 3 x( ?2 z6 [2 H3 m- ~
. B& T8 Y. h. _- D9 e' }8 ] c# T看不到。
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"Even if you maybe put your knee on something and lean way over?" 6 |# t5 j M4 b- }, h: `4 k
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那麼拿個東西墊高，爬過去看一下？ - X9 O: M4 U5 p: u x1 s5 V" t
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' r' C1 n3 C$ M( Z% U
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喔，不是角度不好看不到，而是太暗了。 ! [. ~3 g& X" k9 a: z+ P
; j( y' _5 X, R1 W"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is $ d( `/ C8 H9 B/ ~( a; c: A" j2 b
# [5 O+ B7 g; |+ Q0 s: Vcomingfrom the window."
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~+ P0 ^- {# G" J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 `4 `: E- J3 y( S; K G0 U) b
8 \$ X2 ^' H. y7 b* x& U0 d"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 9 A% ^( L! _# H0 h) G7 u0 x
6 M( U4 d0 y/ M" N"I can't." . f, S$ W, d' s# h& Y
6 Y1 V& u1 g- h# s3 ]沒辦法。 ; b/ K; X, f, e3 I9 `4 ]* J
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"No? Why not?" 6 f: W! ]+ }9 Q. v6 N0 D* n
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沒辨法？為什麼？
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- A( ^) b4 l/ y5 q6 b! f+ ?"Because there's a power outage."
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因為停電啊! $ M5 z# F& _; w
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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) S# h% ~4 p+ o( _! zDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" " v. S: J" t3 V1 e
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停...停電？&#@!(& ，喔!OK，現在開始打包， % }7 H, `, y- @4 k0 }+ n
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 ~4 w4 K5 c5 G( |. y/ B/ u0 V
, J7 L) C( B8 P/ j"Well, yes, I keep them in the closet." 2 t) B7 u% }( Q# Y0 V8 z1 ~
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嗯，是的，我已把它們收在櫃子裏。 # O' x* c, }1 H% a s
# C9 y' b$ f4 F2 o6 H3 G"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 ~0 g$ A V1 H+ X, H
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" ; t% A7 h, \, M( R1 P6 ?9 q
+ Y; w2 v, q e5 r) |真的嗎？是它壞掉了嗎？
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: S0 e8 P' M K& L"Yes, I'm afraid it is." 2 o2 r1 W6 Q) L4 D! \9 K
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是的，恐怕是這樣了的。 W5 z( N( W- o7 }, O
, l9 r: g# u: e"Well, all right then, I suppose. What do I tell them?"
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V7 `" x# g. \' \( `/ U" ~喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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- A8 y" }7 p; S# N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
