Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 s. [1 C& K2 S
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 ]0 y$ _1 n- }8 e& X b$ n
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"Yes, well, I'm having trouble with WordPerfect." % @% J" w' L) v
: I5 D. G6 W( V& C是的，我有WordPerfect的問題。
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! s9 E. |5 r3 N7 Y2 {4 n"What sort of trouble?" $ u9 E8 x; P p* n8 o& r3 F7 T6 ?
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您有什麼問題呢 ? / F4 b- S$ F: s I, V; P
! x" F4 L/ o( {3 m3 J"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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$ O+ L" `1 {: \' m! B"Went away?"都不見了。
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, f5 ?& C! p- S- c6 P"They disappeared." , @4 t0 D6 l, w
) g J: ]+ }' l, A* ]& N* H它們都不見了。 + }' M: ^( G# l/ f" V; t2 I+ H
, b; Q/ [$ h% l" d& c"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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& C- S2 h- {1 |+ C% Q Y"Nothing."
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3 C' }, D. i$ Y5 x沒有任何東西。 ) x7 j1 J( C3 ~( Q6 k& T7 C
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"Nothing?"
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1 T$ I2 y- R) O) ^0 \) U0 Y0 b) Y3 w沒有任何東西？
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"It's blank; it won't accept anything when I type."
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3 ]8 v1 v. L& g螢幕是全黑的，我打的字它都沒反應。 5 x4 e) ?: j; x3 t) @0 I
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"Are you still in WordPerfect, or did you get out?" 2 v' A0 a; Z, R! D: m
# v: q' }, k1 ^; f' T您是否還在操作WordPerfect，還是以經離開了。
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! Q- l3 V0 V2 w9 L6 {# ~"How do I tell?" : r/ A, n) S& Y. c3 x v( J
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我要怎麼說明呢？ 6 [' v! A: ]# j* y! `( j
+ I# G7 T* V% ]/ p" O"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 6 f+ y% X. K5 M
) @, `: w! C% H! \5 M什麼是 "海的提示符號" ("sea"=海，和 "C"同音) F+ i: i$ t5 |; z! h5 i2 p' a
4 H* x9 _' e8 L, ]"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 2 v- P: [( d3 S6 k. D% e ^
2 l& @9 R, P% j6 n4 O, P"There isn't any cursor; I told you, it won't accept anything Itype." 9 B8 c8 ]- D7 r, E' x* G
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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! B9 J `, c& j"Does your monitor have a power indicator?" 5 D- x) \ Z, \2 }* c
2 ?0 B3 b( F$ }顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ : }) c+ N: Z! a) O
( ]- j. h9 o/ H% j6 r4 x"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ! j4 E6 y9 F; ~, c' W. Z. q. k
' E3 U2 |4 _$ r5 t就是那個看起像電視的螢幕， 9 J1 x3 K( ~/ p7 v% I8 G! v
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有沒有一個小光點告訴你它是開著的？
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4 h" P7 ^$ Q L( oI don't know." ! B, |$ x! V; j4 h! E* U. f, g
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我不懂耶。 , {2 v/ |( F. r+ T) v
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"Well, then look on the back of the monitor and find where * m9 W8 I7 G% m( |5 `& f& r# ?
0 R/ U1 j0 k$ y5 r" o" F. Uthe powercord goes into it. Can you see that?"
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0 Q0 V# Z; h! _9 ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( R' ]+ w! W4 U% \
( d6 l3 V" }1 q1 H"....Yes, I think so."
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是，我想我看到了。
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3 m2 g, j: R# U3 S( {. r; T"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - U$ o0 K" b- C' @' ?3 R
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 V+ ? R4 s4 o* d/ w+ ^
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"....Yes, it is."
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/ j K, M- T0 Q2 A# _有啊!
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6 n/ b- H B4 F0 K# l: D"When you were behind the monitor, did you notice that there were
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5 N) b3 H; D5 h0 P7 dtwo cables plugged into the back of it, not just one?" " q' j+ X' m; ^ |
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : \% D/ t% o" ~" k
; E+ U; X" M/ m# S$ Y1 ]1 X"No."
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$ e2 w! z0 L) t z- e5 L- u沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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* y) a8 t4 }9 q就是了，我要你再到顯示器後面去找另一條電線。
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( `0 d) A1 t* K0 ]"....Okay, here it is."
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; g& q+ n$ L, m' Q; M c9 sOK，找到了。 / J, J; R2 e6 q9 `6 u
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"Follow it for me, and tell me if it's plugged securely into : }8 g) V# X/ o
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theback of your computer." ) K1 [) L7 o' E3 Z
0 L2 Z( \+ x9 r* A5 R6 d8 A再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 S3 m/ A, O7 H. ~
0 Y. n; t% P5 C$ e0 o \"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" ( ~+ k" B% O% F5 ~) o o; ^
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嗯，那麼，你看得到嗎？ 3 S. ~$ E" W+ g0 t; h3 N3 ?0 H
) Z0 c' V" x+ M1 E/ p; [ f- n" C"No."
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看不到。
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" b4 Y3 S" _% d+ e! o. P"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 8 {. q+ D& }4 E6 g. I9 J' Q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ' h' L5 |7 m3 z. X0 T, H
6 _4 A6 E- N) C"Dark?" 6 ]& w9 b: J2 L) s5 O4 ^0 W5 o
2 |7 U/ i$ ]9 ~+ J% @太暗？ 8 j+ h9 W" N3 p& g
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"Yes - the office light is off, and the only light I have is 3 |' L2 ?( l( u( d% U/ \
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comingfrom the window." : K" ~5 ^3 \* U4 e. g
+ ]* e* r" J* ]- Z l3 o: b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( {, Q/ C2 j- j0 ]& V- J
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"Well, turn on the office light then." . p5 L( u8 R# k% z y; Z9 H
% y# d. Y: r' r0 `" O' \那麼把辨公室的電燈都打開啊。
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5 `% w9 I8 Q1 k"I can't."
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- J4 {2 P6 R3 \沒辦法。
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! x$ e% A( E- Q9 }- c$ Y"No? Why not?"
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2 {1 \$ m+ N7 F! M8 g沒辨法？為什麼？ - J' @6 m, |9 c) i) U0 H
0 Q9 x# R/ M- w, p* x"Because there's a power outage."
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* h+ R* O1 [$ D$ r! I. o因為停電啊!
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9 q- p+ R6 C5 Q; |/ T"A power...... A power outage? Aha! Okay, we've got it licked now. % K3 l: k* G2 L( o5 q" ~, N
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Do you still have the boxes and manuals and packing stuff
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3 Q/ T6 g+ R Kyourcomputer came in?" 6 X; B5 R$ v6 v y
) B8 t; \6 k+ \停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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( `8 L5 k* x# c"Well, yes, I keep them in the closet." 9 M: O4 D" w( |+ G3 X1 g' w3 O
6 u; p- K, R7 R4 L# H嗯，是的，我已把它們收在櫃子裏。
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2 j, A! a8 F+ y5 u5 k- z/ [! M"Good! Go get them, and unplug your system and pack it up justlike 5 N8 b {) l0 J+ T* F2 E, f
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it was when you got it. Then take it back to the store youbought it from." * b" ?' W! S) N% w* I( m# d
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & f/ c; D" U0 x2 c% ^0 B6 q
4 |1 t. |8 P- Q, ]& v"Really? Is it that bad?"
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) i/ z, M, B0 \$ x4 Y* t( m真的嗎？是它壞掉了嗎？
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3 k4 K/ t- g8 @+ r+ \"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 3 `5 E g& v' j0 i% S: N0 r! ~
$ V& j6 S' |4 H9 q"Well, all right then, I suppose. What do I tell them?" ( V5 ?6 B! [, d$ ~
$ Q. S/ v- @2 x% ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ / e) {! c% |/ q+ f- ]' E) ]3 r
/ y1 d7 l7 M" `. N# ~+ ?"Tell them you're too stupid to own a computer."
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, M4 w3 y% n7 v* L- t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
