Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 v8 M& J/ O6 i$ c1 G$ R
H2 l5 s9 r- ~/ U) K"Ridge Hall computer assistant; may I help you?" a# @$ h1 d$ n
' Q2 Y; I/ e A }Ridge Hall 電腦公司你好!我可以為您服務嗎?
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/ W. r% {, J4 _( F% M1 U1 c"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 T' L7 [. U8 e1 f/ t6 }' }, Y3 `% O% |
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"What sort of trouble?" : t4 @! j5 r l H8 T( G2 \7 N
3 C' p' V( T% E0 k4 l5 y g% j! v您有什麼問題呢 ?
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" o* V0 O, M4 l: D c3 o"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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9 y4 B) g4 w7 j" H"They disappeared."
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) c6 f# t/ L2 p6 L I$ |8 x它們都不見了。
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% M) _4 h# w' f8 F7 S"Hmm. So what does your screen look like now?"
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- r4 o6 a9 u* I; b; }0 G9 E) W嗯，現在你的螢幕看到什麼東西？ ; b t& Z1 \9 u
?0 K0 }7 k" @0 |, G: c. ~"Nothing." - Q/ [: ^' n* l* P' ~% I
8 J; t) i2 l! L9 e4 b" F沒有任何東西。
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/ O; W6 Y# d0 c- O, M" A% H"Nothing?" / u9 D5 \% o$ k0 w( Z0 v% h! l
7 H. e: _3 e# |7 ^4 B1 o7 S沒有任何東西？ / ], i; u ]: n$ C; x5 { v2 e' x2 F3 B
/ c+ }& p& @2 b' c. Y) E0 i# n5 h"It's blank; it won't accept anything when I type." & W, j! X1 U2 s- ?
. {0 y, y& Z1 r# w螢幕是全黑的，我打的字它都沒反應。 3 A5 [) h9 a" O6 f* D l" X
9 T7 N* G7 B: e"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 5 F0 G( `0 r* C* E! t
, y8 @ a2 @" H, k# ^"How do I tell?"
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5 u4 h) f! p; G我要怎麼說明呢？ * v9 ?7 {$ s0 C. i% i. a
. s2 ]- G" \( C. |% _- P/ I"Can you see the C: prompt on the screen?" 2 y m5 _. g0 g/ D7 S5 s
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" r$ ^2 k" \1 _4 o
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& e# l$ Z6 ^- \6 L5 C4 j" n"Never mind. Can you move the cursor around on the screen?"
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, {# u. H; z" Z5 O不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 W" f" y2 ^% K7 S6 y
' u& G7 z* H# n螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & P6 C/ S9 M, i w. ~
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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6 |6 N' }6 J4 v" k" T什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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) Q# Z8 [6 B* m$ `0 \有沒有一個小光點告訴你它是開著的？ : o- s0 w+ L- d p5 e
3 S- a7 ], g- T( I' U+ f0 sI don't know." , N7 |/ M# _0 o: {# h# \8 h
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我不懂耶。 7 \, {4 Z* u9 g
$ m4 }- Z; W1 I"Well, then look on the back of the monitor and find where $ W$ Y+ K/ @( I* F
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the powercord goes into it. Can you see that?"
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* t, D9 v5 n$ W% N那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - q B' b! ^! g5 P- q! o9 I- v+ N, x
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"....Yes, I think so." / s4 e9 Q" L0 P& t" K
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % t3 m+ c3 o6 r9 ~ W
8 a9 i* G) P) ^$ L" p- G/ _太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 U, P6 ]7 Z3 J: m/ g"....Yes, it is." $ Q# A; e9 F$ @7 B
) @# k$ \, c5 y( ~3 z2 E& s有啊!
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" V' o5 e3 ~0 R1 F"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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' K! g% M" A- c0 B- O"No."
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^2 j% t3 y6 o沒有。 3 e d0 h& C& N+ ^% O
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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( z* M+ F& V( r"....Okay, here it is."
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OK，找到了。 1 Y8 ?) d4 H5 \# M3 v: F' {0 ?
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"Follow it for me, and tell me if it's plugged securely into 5 J6 `6 d5 C) w* ^ n
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." : B; A7 `! B' T
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我搆不到。 ' y6 ^( m- `' W- z
; Q4 i. F$ I6 w; n+ W"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." 4 L! R$ K" W" o2 [: r
; k, I' I% Z6 a4 ~$ G4 {/ N看不到。 5 a+ d! s/ b7 p# H" U$ L# E
\0 R3 w9 _4 p Q"Even if you maybe put your knee on something and lean way over?"
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& N! z1 [) g2 U2 o/ }3 A- K9 |; g5 B那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 , w, M- S+ b, R+ a! k
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"Dark?"
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! H G) R/ S: r2 z太暗？ * m( l9 G' @) I4 \7 F; U) C
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"Yes - the office light is off, and the only light I have is , q. k) D, K% o
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comingfrom the window."
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) | B+ O1 v/ K9 l" o是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! R3 Z: l; U4 p! I9 A' B2 Z4 n
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"Well, turn on the office light then." ' b. s% v' P( G( u2 w6 R( m# u- z7 X
0 }* S* g8 P: h2 k那麼把辨公室的電燈都打開啊。
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0 j* A0 g( ?/ G# t* t* T6 N"I can't."
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沒辦法。 3 y8 r, w* X. l
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"No? Why not?"
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沒辨法？為什麼？
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; v7 _, V& C2 v& m"Because there's a power outage." 0 d7 q/ h5 v% v) H/ ~# Z4 J
6 ?0 W4 I6 x2 q5 F% A* Z' H因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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% K$ ]- b ` F4 P5 w停...停電？&#@!(& ，喔!OK，現在開始打包，
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5 m: E r8 ?! a; s3 m& _電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 8 o7 F: s1 V* I g+ h
' `" g7 _/ `: l" \嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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( k; F4 T! _- d2 a7 T0 v1 ?it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， " X6 I9 l( P0 _) o
2 r$ C* c) j; B% Y6 K) |就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; ~8 s' m# l3 a- p
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"Really? Is it that bad?"
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0 H2 H) f$ {5 N: s* m- ]真的嗎？是它壞掉了嗎？ 8 n; g: c' ~$ G% Z* p
# }. I* z" e+ l5 m- H, o/ ~ x"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" + L- c& f2 D ]! ^. Q
9 v0 e5 k' ^! w5 ]1 N7 y. _ m喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ) {% e; y8 o# p M7 {$ b2 P: o
f, T" J0 A8 k3 B8 D就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
