Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 R- ^+ c$ ]% E4 r( X$ A& c( Y
+ R3 |5 J% V/ W9 W1 y! n( ]"Ridge Hall computer assistant; may I help you?" 2 u( W6 t) ~& F, i+ S+ l9 A1 X; o w
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ; f/ e/ t! K/ r
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 6 m* E: V3 m7 l; V" H' K- g
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"What sort of trouble?" 2 A, n. i" b5 [5 ~! i
$ o2 v3 }1 s, o您有什麼問題呢 ?
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8 q2 Q: U& s& z, e2 t"Well, I was just typing along, and all of a sudden the words wentaway." 8 c3 a- {0 @. d5 J0 W2 l; X3 I
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我剛剛自已在打字的時候，突然間所有的字都不見了。 , [$ ^7 t, ^: k& @
* z! V" e. k, e% |2 f9 s"Went away?"都不見了。
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5 u9 g! g) k) u3 G+ k"They disappeared."
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" q$ S* n6 ]* d它們都不見了。
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"Hmm. So what does your screen look like now?" 3 q* y* @& C s. l k
' |" G. \$ N0 C/ R$ m嗯，現在你的螢幕看到什麼東西？
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+ E( C1 p, g8 i1 J1 g"Nothing." ! t* e* C+ U+ |) m
& x' c2 t- D/ k沒有任何東西。
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% K; n- h* A+ B) O/ H/ M4 d: n" T! w' w"Nothing?" 6 o" O+ b$ ]+ c" U0 d9 J5 G
8 B- p+ C$ f: D- |4 ]! L) O* h; n沒有任何東西？ 3 \3 H j& x9 {/ F) {
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"It's blank; it won't accept anything when I type." 6 k# L' |1 s; P3 I( N$ U% D. G' n
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螢幕是全黑的，我打的字它都沒反應。 4 {3 z% B$ n) @2 _7 p6 g% q I% z6 c
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"Are you still in WordPerfect, or did you get out?" 3 r/ f( W; B6 {) d( S5 g; w
$ u6 Q3 e" `0 M; N/ M% c您是否還在操作WordPerfect，還是以經離開了。
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; _8 Q+ n p$ _"How do I tell?" ! K* N8 Q" @. u: z7 ^
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ! h; y2 U. E& l: F w# Y' z
: b4 F8 {( }5 Z3 w& l/ M5 @- L你可以在螢幕上看到 C: 的提示符號嗎？
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& \- F \8 ^7 I/ }4 D2 w1 b# Z4 H& h"What's a sea-prompt?" b$ e5 N% @; k+ M5 z8 v
+ K9 I" Z/ u' ?" j& B1 \什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; \3 V0 O2 P5 Q+ \0 X3 v
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 0 X- j9 e* y+ L D: d) P" a' {3 e
4 f3 \2 g& v2 y"There isn't any cursor; I told you, it won't accept anything Itype." 8 v3 @: p0 T) w. I; U) h+ ]
; v9 v( U/ V! a螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - Y+ c# [5 I1 f
3 f8 c3 w2 Y1 \"Does your monitor have a power indicator?" 9 q# ?' F! P" H% {2 B( L
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顯示器上的電源指示燈有沒有亮？ 7 F1 Q% r s/ e1 Y) ^
1 c8 x+ F6 U' O: \"What's a monitor?" ) x& R" t" L" ^" O
" ~% C9 @! n( U) f* H; `什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 7 i! U6 c2 {0 C- D1 Z* d5 _
$ B/ n& `, j# ]; h9 YDoes ithave a little light that tells you when it's on?" / F! b. `; |' ^1 c
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." * B# S- A" b2 Z, F: M: \) K
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我不懂耶。 6 w) s1 p2 p$ N2 S
, x) K! O) Y( S5 `+ y1 t. k' `"Well, then look on the back of the monitor and find where & S, a' L* z- o) D
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 f- {: w" O( a9 q7 y$ r: `* J
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"....Yes, I think so."
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* |. _/ J! M8 K) N/ d; M7 K3 j是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & N9 S3 k: U5 P! G6 _
& j8 u3 v7 a% K5 m! s太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." : i# D% k7 X# H8 L4 c5 y+ Z
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有啊!
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"When you were behind the monitor, did you notice that there were - n4 h: o. W4 @* g4 n$ p+ x1 x- \
6 g+ S3 B p7 F( @4 E2 Ftwo cables plugged into the back of it, not just one?" ) G. m& M# s* @' H" J1 ^6 _- J% o
5 U. {1 q" p; ~你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." ; |" P% a5 Y7 Z5 ~* o
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沒有。
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"Well, there are. I need you to look back there again and find 9 q% Z' i G) C j; [
3 ~& S$ f; U" O( G* O9 ttheother cable." + s; X- T" l: h. K' E
6 G( e0 Z) @- J+ K就是了，我要你再到顯示器後面去找另一條電線。 + Z( @# e+ Y. K& w- K2 O, \; Q
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"....Okay, here it is."
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1 P/ @) `! R* FOK，找到了。
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0 ~0 r' ~) n! w# S/ E8 p2 s2 S"Follow it for me, and tell me if it's plugged securely into
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d/ j: ]- n; H. a d Vtheback of your computer." M! u9 m. H/ ]; h" C
1 p) M$ g9 R9 ^+ D再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." % m& w1 `; `0 A; _4 p- m7 m# b& M
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我搆不到。
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% \& v1 d8 i& M5 V* A$ y"Uh huh. Well, can you see if it is?" : G# @/ W& b/ `
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嗯，那麼，你看得到嗎？
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"No." 0 y( }- ^. E6 q3 P2 r
1 Z1 J' t7 s( P0 n6 j( z2 n1 O看不到。
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+ h4 g# |* ]3 e% r4 m+ Y2 K"Even if you maybe put your knee on something and lean way over?" $ z' J6 x) |/ h# [& {- g2 j& V
3 i& J x5 M2 y. p+ j那麼拿個東西墊高，爬過去看一下？ 3 ? m# C5 P: x8 D6 f2 l" p
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 e& |! g9 K0 @喔，不是角度不好看不到，而是太暗了。
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6 H8 R' @6 e2 [6 ["Dark?" 1 }/ L2 i! x8 r2 ?* F' Q5 Z
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太暗？ 9 ^0 h, f0 ]3 n' b
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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, Y* B$ F# [3 F5 s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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' v7 `6 T. Y! A3 h* r' [! G沒辦法。 , R( {8 Y$ E% }2 g& G. i
$ }4 ]% l$ P5 a6 m6 ^"No? Why not?"
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+ l, ^ R1 |9 ^- p+ _沒辨法？為什麼？ % f' o" i9 n! A- V
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"Because there's a power outage."
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) a& T1 S% X S: l& F( X! }因為停電啊! 7 A5 z# R9 a# f: E3 ]# _% n
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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% T! S8 L0 i3 [ F4 bDo you still have the boxes and manuals and packing stuff ( b4 W& y z f/ i2 ^
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yourcomputer came in?"
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7 f/ ?) e% n: _. |停...停電？&#@!(& ，喔!OK，現在開始打包，
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T4 M1 P M6 `9 l0 t2 Y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : U8 j( }: K0 g3 i* ?2 p
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"Well, yes, I keep them in the closet." & J! w2 J* L: a3 h
/ ~1 T0 Y* S% w2 X* K) E嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 6 U6 Z! ^; E# w1 q$ g4 [* v
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 c. o- l u8 H J% C( Q
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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7 ?; L( g% `6 |: e+ |0 k- D. B9 Y"Really? Is it that bad?"
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$ s" i2 M7 ]3 s真的嗎？是它壞掉了嗎？ 9 |' F8 p! b6 X! b# }
1 y: E9 Y/ a1 r, J"Yes, I'm afraid it is." * a5 E, `+ Q( a( Q) a4 j9 }, d
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是的，恐怕是這樣了的。 5 C9 `2 _) I; Z5 T/ @6 I) u9 J- S
/ g6 g4 T0 q! [8 {9 g$ b"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 [6 ?) r9 P- }% g' i
" r$ n' b* d& j( a; e7 E2 ]5 s"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
