Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 p8 ~ @) W: F+ L: b& t8 p
0 f! @% m5 o) x/ o q% w"Ridge Hall computer assistant; may I help you?"
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$ h2 M) r7 L: ARidge Hall 電腦公司你好!我可以為您服務嗎? # x4 L! w% E2 A5 ]
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"Yes, well, I'm having trouble with WordPerfect." - W7 Z& D# W; P* W
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 6 T: j2 P! _5 l
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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& f0 W& B$ m% f: y+ r1 @; z6 a) ^我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 - h$ |( z) X- B: K
0 ]; U6 r) C& k5 K# x"They disappeared."
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它們都不見了。 ) @/ _$ s4 ~+ ]$ Y0 G& X
9 J0 w7 ^* ?: l"Hmm. So what does your screen look like now?"
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! V* C! V7 M# ?1 W- X4 O嗯，現在你的螢幕看到什麼東西？ . W" C ?, Q& [
5 M9 b) C7 O3 R2 y"Nothing." / ?( y2 Q. |8 K o- [4 ~+ n
0 L* C$ v) `& e% M- P' p! `* b沒有任何東西。 5 J# _1 W4 x2 s; O' I
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"Nothing?" ) f; r. F; ~/ {. F; ?
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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+ e" \1 \& a1 ~5 J3 C5 p6 _" b螢幕是全黑的，我打的字它都沒反應。
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) v% b1 j% x s+ @+ T: J/ K"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 + C* H( q8 {" S. E! P
* ~# n0 }0 E7 U1 u/ `8 B"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : O( K3 X% L$ u c
& t) J+ O) J0 t$ v6 u你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ! ?% N8 S- _. `7 V v
7 B: S* Y4 {) @+ j. g2 {- C什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 3 c a( `) R, w' f, A
% h/ z! `% F, J"Never mind. Can you move the cursor around on the screen?" 3 G A7 |$ T& \2 T9 w" I* O* L
4 k0 Z0 q# q; s/ r* s不管它了，你可以看到游標在螢幕上嗎？ * G. [$ e+ D/ g3 R* P+ @7 v
3 p. i% z" p' \& g"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 T1 k* q. d, n/ M, z& O
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"Does your monitor have a power indicator?" 8 l. x- ~5 Y+ l( K" _6 w- d! s+ j! |
z$ W. U S- i6 o$ B1 R7 A" M: x顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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5 O3 w5 V. ]9 I什麼是顯示器？ + L% `. c8 t t" a7 G1 H" X
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"It's the thing with the screen on it that looks like a TV. ' X2 r" o3 l/ F$ P L1 [7 E- x9 V
2 X( r. p( R2 W( e; |+ {Does ithave a little light that tells you when it's on?"
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. s8 A% v5 x# b; i% i6 h就是那個看起像電視的螢幕， " c6 D+ m3 t4 e' W1 }
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有沒有一個小光點告訴你它是開著的？
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/ A9 a0 N% w3 |; K# V* Y, a" I nI don't know." - S3 J& t1 h# @1 t5 K0 L
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我不懂耶。
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/ Z( z" r& e) k9 p+ v# k. P"Well, then look on the back of the monitor and find where : a+ \( H& f9 T3 N' \# A
$ ?% }9 A \2 I$ r1 [* {# @the powercord goes into it. Can you see that?" 1 u4 D! ^0 K# @( f. e6 \1 {' l
5 C5 Q( u# [ o0 Z9 x9 _那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , o# A$ N9 ?8 I: Z/ a( t4 }
- |8 l- o! J# v"....Yes, I think so." ! E" e5 z5 z5 a% I
) _2 C; O' ?; j是，我想我看到了。 . f- l7 y0 d! I3 Q) a5 L5 |' g
8 y n% H/ O q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* }+ q( i. k. z, k; k, C太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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$ t! {: r k. W4 X"....Yes, it is."
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有啊!
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, s3 Y* |! z$ `"When you were behind the monitor, did you notice that there were . u% J2 V9 E8 Y% c! ]* c( u- `
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two cables plugged into the back of it, not just one?"
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7 `) i8 ]) C! K2 l1 A" U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ : q, p( a k7 M6 u& Y- G5 p
4 L2 w4 s/ Y! n3 U8 G4 z"No." ( {; p$ B9 W* d9 s
|* ]5 f& i1 K: Q; c沒有。
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* }, E1 P U9 h$ f$ d"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 `- P G3 p P' Z
2 ]7 V! |3 j+ `3 t* U"....Okay, here it is."
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6 g$ K# \$ Z- N( NOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 4 n9 m# e- Y: T, T) l8 }7 o1 s
$ e2 F- w5 L F% P$ m$ E"I can't reach." A, ], b+ r$ f# \) f
) R( S8 P% x8 g1 D) W& x9 D+ n我搆不到。
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"Uh huh. Well, can you see if it is?" ( g' \- J; C3 m: _1 ?" N& g
7 B- _) z( n( c l嗯，那麼，你看得到嗎？ ' r4 {9 {0 x6 ^$ c7 r! M/ O
' v. y6 b- U2 v! t9 s"No."
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5 A$ x+ P- M: R4 q! b看不到。
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"Even if you maybe put your knee on something and lean way over?" $ Z- e" r6 F: P
, ]# z# B$ }1 [. p* K) R( a那麼拿個東西墊高，爬過去看一下？ 2 k/ p$ P4 ^8 c5 Y* V
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 J2 M1 Y4 ]8 p& v
8 {3 G8 k8 T! Q( B喔，不是角度不好看不到，而是太暗了。 8 a: O3 t! F; X: {; Q; z) t) o
! L+ h2 Q" j1 l6 u) t"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is
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0 M* t, H9 Y( ]/ h4 I! b8 ecomingfrom the window." ! N! R& r/ ?( b; o' _, f
& c7 e6 c& G6 G E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) ~) v, ?) ~7 M4 k! {! B$ }7 W
9 q! y. W6 L" C/ t"Well, turn on the office light then."
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& F% L k) b n. A那麼把辨公室的電燈都打開啊。
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; p' c7 h* s" f9 J4 c"I can't."
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) r( X1 C" b0 \* m. L沒辦法。 D6 }5 ]. m0 R) Z s0 C
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"No? Why not?" $ |5 Z2 e( b" A8 O z6 b
9 @1 e7 ?' V& g: ]沒辨法？為什麼？
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5 ?. ` Z' ~$ s2 W( h$ w/ m5 N"Because there's a power outage." # W* _0 p5 v) K B
1 d* v, f# P% r, Q因為停電啊!
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7 L, Q A1 ~1 K0 r! [+ `& h' l6 f"A power...... A power outage? Aha! Okay, we've got it licked now. " v. A8 a" Q6 o6 L2 M3 S0 l
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Do you still have the boxes and manuals and packing stuff
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) b3 J1 m7 y& Nyourcomputer came in?"
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, k5 D9 J. |6 H9 T3 C( k停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 2 P) v) t# G" y S
9 v: A2 i5 @ b6 F- \/ t2 `嗯，是的，我已把它們收在櫃子裏。 ( x$ ^) ~: _9 @
1 ]0 i/ ? G7 \! m! v1 e"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." : a9 u0 z& T% V' R! z9 n
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 V7 K. `) u+ |9 L
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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7 d6 M% I# x9 N: h2 c/ c; s$ a4 M"Really? Is it that bad?" " ]6 V4 q+ R- z) {% H
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真的嗎？是它壞掉了嗎？
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( ^# v9 c# T) n) V9 K: i# k9 D: @"Yes, I'm afraid it is."
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0 `. _) _( t l# S7 P8 S1 B是的，恐怕是這樣了的。 ) h3 [$ K+ s4 n* H: B
* t% J6 i5 x* M# `, o' d& F"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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* i5 K; A/ [7 a: N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
