Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 G9 d" Z" j. v8 W- d! i0 C9 T
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? / ]1 Q# p. i: g+ [" [' @# b
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"Yes, well, I'm having trouble with WordPerfect."
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" Q+ L& L' s- a+ p# \' d是的，我有WordPerfect的問題。
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6 f1 F, k+ h) e# d"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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5 F& j q5 d, v/ `1 u7 ^2 w3 @# }) x我剛剛自已在打字的時候，突然間所有的字都不見了。 6 H) ?2 e) | z i% D7 ~! D2 t
" a7 I% U3 @$ v2 _- |4 Z4 z"Went away?"都不見了。 ; P, ~ o& _" ]1 O; W9 l( v
& r* C6 x4 k4 K* C9 |& r; A"They disappeared."
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它們都不見了。
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+ g) M; W, K' o Q"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 1 J) t: V; [& |5 N; n$ P" D
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"Nothing."
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沒有任何東西。 % p* n3 Z* |0 P+ ]2 @* [& A* j
* G/ f% r; x, F& S3 s"Nothing?"
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1 a9 N: Y1 \4 y' t- P( g& {/ s B沒有任何東西？ ) \, l4 S, m3 p. b( q6 Z
. g- y, _7 q5 v m7 L"It's blank; it won't accept anything when I type." ) w! v" q) K% p9 B! _
7 ` z6 G4 n# \* o$ i) `' _螢幕是全黑的，我打的字它都沒反應。
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% H& o# A" ]- x1 h5 h"Are you still in WordPerfect, or did you get out?" + z$ n9 C: ^6 q6 E" d3 u5 ^
# T6 S) F6 M5 B5 s. F8 A您是否還在操作WordPerfect，還是以經離開了。 7 j9 f$ O7 ?7 Y/ V" c. V% a$ H
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"How do I tell?" 5 n6 H2 Z3 j5 ?& H" Z5 O$ k# `6 q
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我要怎麼說明呢？ ' d8 Y7 U1 u! m- I5 s
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"Can you see the C: prompt on the screen?" k3 B$ r( D. V. b, z( B7 B
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你可以在螢幕上看到 C: 的提示符號嗎？
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" m; n0 T7 N4 q4 e" l' b"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 2 t1 {) K, Y$ J5 p2 R
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"Never mind. Can you move the cursor around on the screen?" 6 F2 f; {2 {' b; b5 u% u. E
$ }$ C, R2 J, Y& z# g; @不管它了，你可以看到游標在螢幕上嗎？
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: w5 g3 {& g3 u- U) N8 X9 B4 P"There isn't any cursor; I told you, it won't accept anything Itype." ; E. `# C/ }7 S, K
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 S: _" @+ F" u; }
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"Does your monitor have a power indicator?" $ s+ p2 [' P- I$ x2 w; ]
5 k) c7 z) e3 U# i顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ' P( t8 n7 d6 ~, L! t$ T, Y
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什麼是顯示器？
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/ Y- O' W) g6 R"It's the thing with the screen on it that looks like a TV.
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+ O; A- h& _+ e6 {Does ithave a little light that tells you when it's on?" # }5 e2 W8 A# k9 M$ A
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就是那個看起像電視的螢幕，
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# [7 G/ Q0 n7 E+ S k- }5 C有沒有一個小光點告訴你它是開著的？
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3 _2 e* T, Q$ O; J$ qI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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: ~) R% C$ F% U9 ithe powercord goes into it. Can you see that?" : n# i+ B: [2 `' ] U4 f( |1 F
4 c% ^* @) D9 @9 n, V; S& [那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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( G: {. p+ l) ~+ j4 |"....Yes, I think so." 2 E% j/ k# z1 p/ j8 Y( P
u/ ~( H+ `) Y$ `& j5 m$ e是，我想我看到了。 % G$ C# P* t' T' E+ u$ X3 m1 i" I
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & [5 X1 @9 r3 W5 Z
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"....Yes, it is." 0 J' u* I! I: `
d }& |2 D: d* P8 Y有啊!
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"When you were behind the monitor, did you notice that there were : w' _$ [! f$ t& b0 @4 W- i8 ~
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two cables plugged into the back of it, not just one?" 3 s' H$ d+ F5 Y/ M7 ^/ L
5 j& q0 }& \- e你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + P: @. ^6 k w1 S- L* ] A
4 S' A4 ?6 z/ T9 y3 ?) A"No." 7 ~3 R, y4 B7 s6 G' |" @7 O1 O: R
- _7 X. i( C1 b. f. s( F; P' |8 ?沒有。 3 A3 V) e8 V! J1 \( l" p
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"Well, there are. I need you to look back there again and find
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* {; g5 b0 E$ a" n' h6 p8 ntheother cable."
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& ^! {2 M$ [1 X/ s* s& s就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 % R2 W: |9 N( j
" G6 y# [) {" D" \"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." v1 ~5 i6 D& z' L$ j% M
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 5 G+ S) U6 C6 }) o
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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& V9 u* L8 ~( O! X嗯，那麼，你看得到嗎？
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"No."
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看不到。 2 C3 U# M D1 t: N B" b
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"Even if you maybe put your knee on something and lean way over?" % o3 U" j! f6 N$ t% _. a* w
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那麼拿個東西墊高，爬過去看一下？
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- T& U S3 h& c# M" J9 L6 T"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' h1 c. h4 V- Q
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 8 ]( R8 t3 }0 z3 i7 M0 [( b
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"Yes - the office light is off, and the only light I have is # C% i: z( ]1 I$ D) M3 l- N3 Q8 ]
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comingfrom the window." 6 c3 J" W" O: [0 B, }
2 [3 t# P4 J5 C是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 7 T8 j( S+ q5 {4 [
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"Well, turn on the office light then." : k, I. K* B$ t$ u, W/ ^
! ~$ x2 ^% H, [$ Y那麼把辨公室的電燈都打開啊。 ~9 y: S) Y# T8 L- M3 \
6 M D O: [% I l- }"I can't."
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沒辦法。 ! I( E# f* I+ l% l
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"No? Why not?" " F6 l' W8 X7 J+ F& O3 v9 e: T @9 b
1 X: V( j" G, S! f! x沒辨法？為什麼？
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0 a, r! Z2 @5 S" C, R"Because there's a power outage." ' b& T( I6 V8 d' Z+ n
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因為停電啊! g1 n4 \5 P- }2 Z
) x8 q/ |; w) u"A power...... A power outage? Aha! Okay, we've got it licked now.
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+ Y8 G. v4 @; e3 ^5 {Do you still have the boxes and manuals and packing stuff % y6 u6 D0 y. v" C* E7 [5 w
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yourcomputer came in?" # q; n3 j; Q# _( i5 N% p
# L7 b% M( M8 j; X" H停...停電？&#@!(& ，喔!OK，現在開始打包， ' E9 z p* d1 o1 k2 _
8 { t3 Q" p1 G9 r% W2 l) E* F電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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# k" s2 S3 V( ]: x1 V% y"Good! Go get them, and unplug your system and pack it up justlike
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' q* L# G& `5 T+ A, cit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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) y( _! E6 ?+ Q( M, n$ p/ J/ ^就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 o: y4 G# i( E& Q4 p* d! E% d"Really? Is it that bad?" , F, v R; k( b* u+ U3 L
3 U9 y! D- Q: \$ l, ?真的嗎？是它壞掉了嗎？ + X* R) q8 n% X& }; X
% p% V" M0 z$ O% |"Yes, I'm afraid it is."
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. h T2 @! T4 x$ T5 l5 ?/ l是的，恐怕是這樣了的。 & G4 |. l1 g6 y2 d/ k
2 q, V, @. }: i# W& u"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 N6 `& L- w. a2 a6 Q/ O
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"Tell them you're too stupid to own a computer."
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6 T/ L; i- B( e K就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
