Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / i, E n% B; |- w6 u0 a
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"Ridge Hall computer assistant; may I help you?" . p6 \8 I E# q4 ?8 O+ _; \" W
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # |& b6 q+ `: E2 B7 Y3 A" ]1 k6 t
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"Yes, well, I'm having trouble with WordPerfect." 0 J5 m+ f3 G& u" E, p
2 K# G6 K& r& ^6 ^: E+ i是的，我有WordPerfect的問題。 ' Z( g4 z* S+ r1 m7 a
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"What sort of trouble?" 6 `. p! |9 @# k) o4 }0 T
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您有什麼問題呢 ?
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' u% ] c( k. ~& u/ H2 q- t, g"Well, I was just typing along, and all of a sudden the words wentaway."
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. G( i, `3 l, ?; ?% T* A5 k我剛剛自已在打字的時候，突然間所有的字都不見了。 - }2 B, W' O. m0 j* t$ Z
( A! v9 p# X! p9 u L% D"Went away?"都不見了。 $ L3 B7 n4 z" i$ c
0 |3 J" J# J/ `6 j0 D/ i) e"They disappeared." & S8 y) `) n" A! o W
) m, w0 H0 V# _" k. \2 i它們都不見了。
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% \3 k7 u0 u/ I4 K) D/ g+ }( Z, J"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 9 ~0 G5 D# V, J1 ?) k
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"Nothing." ' x( p; z" m( P( b0 i& J0 m' g
5 B3 V* u8 H! ^/ x7 @4 q: a沒有任何東西。 * X2 |+ L5 f3 T
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"Nothing?"
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7 [& J5 }/ Q+ K" X, p沒有任何東西？ 5 W& t4 A9 a/ _ q" e7 N
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 # {3 z5 v! [4 p
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"Are you still in WordPerfect, or did you get out?"
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/ g6 U; `/ G$ E& b您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ - a5 L5 ^1 ?$ u/ K+ T7 t
2 L8 J# N+ }0 y' p"Can you see the C: prompt on the screen?"
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# R0 P0 F% {. j你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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! P0 P, m2 m0 C什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' Q0 Z4 f0 u/ S+ K4 ]8 D"Never mind. Can you move the cursor around on the screen?" 8 `1 e$ n$ c! |; p
3 ]& {5 r7 V" u' ]; b" a' f不管它了，你可以看到游標在螢幕上嗎？ " P" X2 V5 v$ r& a6 Z( ?
3 w" W1 p2 G! b3 E# S4 j"There isn't any cursor; I told you, it won't accept anything Itype." $ v) X0 \# |# x/ J! t! H6 J( D
" ], ~# T% [% Q9 \ G( b" V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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" c: Y6 G& h8 O3 J"Does your monitor have a power indicator?"
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7 D! F3 [: k4 M4 r, u F& ]( V7 f顯示器上的電源指示燈有沒有亮？ , o W0 S, s/ h' F' ? w3 \
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"What's a monitor?"
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什麼是顯示器？
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( T$ F. o+ g$ K: ]; W"It's the thing with the screen on it that looks like a TV. " e" t6 o1 v/ w' R$ A
; T% o* h a9 TDoes ithave a little light that tells you when it's on?"
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$ K3 w2 s! {# s6 X就是那個看起像電視的螢幕， $ U+ Y, A$ u+ I# Z- I- f
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有沒有一個小光點告訴你它是開著的？ ( \7 l( R2 x. n) j6 Q% Y; t0 S
2 ]" m# N: q9 g3 X7 C" R* AI don't know." ; r$ p. {0 R8 }8 x. O; o
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我不懂耶。
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) M5 D) p# n- P1 F7 D- N, a"Well, then look on the back of the monitor and find where , j0 q6 g" |: x) ?1 d2 E" t+ e
! @" B; w( A ]) k' G- Uthe powercord goes into it. Can you see that?" 7 B( O" Z) z2 q! p: J! C# [. h
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% ~, C. k3 T7 o- t" X"....Yes, I think so." t9 `4 t; L# i% R$ t5 ?( J
" j( B! b- U6 I是，我想我看到了。 $ }! O/ E. Q4 \% N: Z
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 J9 Y3 {( _2 C0 N* F
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"....Yes, it is." 9 S) l5 D U" f6 c, G
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有啊!
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"When you were behind the monitor, did you notice that there were 6 j( R, I2 c# Y: ^' ]8 d3 C
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two cables plugged into the back of it, not just one?" + O: \7 J8 j* Q) z$ a1 q
6 }8 C- T9 ?9 Q/ P5 U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' V: T2 P G, Y# j, z5 L c
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"No."
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+ M7 `5 `2 ^( i5 `+ N+ D2 B沒有。
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"Well, there are. I need you to look back there again and find
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/ `; A: W5 ~1 `/ B) Q" z$ Y6 k' jtheother cable."
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7 \+ h& `6 }6 x1 f就是了，我要你再到顯示器後面去找另一條電線。 # p' [" p: t) t: D
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"....Okay, here it is."
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OK，找到了。
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8 w# {+ ~/ A8 h- q p) g"Follow it for me, and tell me if it's plugged securely into
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( T) r b( I6 T5 q0 p( Q" _, ntheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." / w% o- F. J8 _* v6 d( \+ @' Q
, ^. Z' |. I0 `4 r我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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6 u, a8 i9 f5 q' [" y* z Z: @"No." 3 Z! h+ t# ?5 s- L/ I
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看不到。
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"Even if you maybe put your knee on something and lean way over?" * n% D( K+ P( U1 M, r5 F
$ Z! y/ W$ L, U |那麼拿個東西墊高，爬過去看一下？ 5 Z$ R1 O; u( D' ?8 i! @- C1 ~# S
# P/ h4 Y; ^: C5 y5 ~1 }1 W"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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4 o& x" G3 ~; d' a. `: ?喔，不是角度不好看不到，而是太暗了。 ; c% a8 t+ r( n7 E T
/ ^" S1 \7 x' Q% J4 Q" V9 o4 E: c. ~"Dark?"
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( j, E) i$ ^% F1 X0 `; d; f太暗？ , Y' Z; [7 i1 f, y+ A1 H6 i) K
( e4 I; M! h* t3 r! `% ?3 b8 v"Yes - the office light is off, and the only light I have is
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comingfrom the window." 8 b/ l1 d5 x6 [ c
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 {& Y* H' c* B- t
* L9 F: u/ `" [( r+ s"Well, turn on the office light then." " K. S0 ]8 a6 \0 ~ J
8 z+ m+ ]2 i' }$ G9 c5 g那麼把辨公室的電燈都打開啊。 t* [. ?/ p" P& o/ W2 E
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"I can't."
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沒辦法。 0 O3 d7 Z; d2 ^7 m" y2 Z+ p o
& m) J/ |4 B" m) F. Z; T4 n* c"No? Why not?"
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沒辨法？為什麼？ 6 }7 u$ h, V9 q* R% a0 z
3 |+ [# [7 `$ Z$ j"Because there's a power outage." 8 ^/ d- T2 A% T) c! I" t2 ^
" d5 R( q) w C4 l% t因為停電啊! 5 T2 g6 p$ U/ P: O: A( L4 U
2 o) O+ _% L8 N8 o! x, x4 d"A power...... A power outage? Aha! Okay, we've got it licked now. ) F1 E0 P( L) Y1 d+ y, q
( e& x6 K+ _* Q, F, T4 T8 J' ADo you still have the boxes and manuals and packing stuff & Y _7 r- ^7 k$ w' N3 |
2 [# Z5 b* k. ^4 _& ~8 iyourcomputer came in?" 3 J* q. p4 N& j0 t0 d
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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% M1 M% j' ?; E/ i" o6 v! T. G電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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! F3 N8 x) b: r. R; I/ \# P" ?/ C"Well, yes, I keep them in the closet."
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8 ~' q6 S% ~) p* Q8 w, i+ ]嗯，是的，我已把它們收在櫃子裏。 + ~: `, n! |9 u
4 Q% R! c- I. T3 k/ h6 p"Good! Go get them, and unplug your system and pack it up justlike - A+ v$ v+ T+ G: j3 @6 A. P- ]9 B
* z# ?7 [9 F1 u! _( kit was when you got it. Then take it back to the store youbought it from." 5 r* `) E5 `1 q* ^ Q! I5 Q
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很好!去把它們拿出來，然後把電腦搬下來包裝好， * Q2 g c- r' a4 m
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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$ V y: m- ]! h. D"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ . X' S" l" i1 j* T- E
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"Yes, I'm afraid it is." 7 ^7 k4 N- s, s- b/ b# D
; P& m9 x3 i8 J, }( g是的，恐怕是這樣了的。 9 c. d& o% S: A; B2 y0 I! _
$ L7 |& V; q5 ~0 x# G, H7 p* t"Well, all right then, I suppose. What do I tell them?"
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( r, b8 d3 ~1 U2 A4 m喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ! L9 X7 u1 B; p& t
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
