Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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8 S. |1 x) B3 Q: w8 ~"Ridge Hall computer assistant; may I help you?"
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4 r" Z/ w$ R/ ZRidge Hall 電腦公司你好!我可以為您服務嗎? ! R F2 V" ^3 ]& {4 W
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"Yes, well, I'm having trouble with WordPerfect."
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4 q# L& ]0 K9 u- e1 M" j9 Q# `是的，我有WordPerfect的問題。
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"What sort of trouble?" : K7 B0 W: C1 l$ f' L# c) N, } @
4 }0 }" K0 e- ~# x您有什麼問題呢 ? ' |, U2 K) X! O
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"Well, I was just typing along, and all of a sudden the words wentaway."
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% q) h6 p1 y0 F, {. v) x我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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' s! G( e, V# X"They disappeared."
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它們都不見了。 3 O! E( R7 h3 ]8 n" }! g
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"Hmm. So what does your screen look like now?" 7 t' E. ?% m7 [8 ^* V
+ E" R) c4 Z( \6 D O( |' _, T嗯，現在你的螢幕看到什麼東西？ " R1 j s0 R2 ?% d
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"Nothing." 3 [& }' q5 x% z" [
3 L0 O% C' D" w* M- W8 a/ h沒有任何東西。 8 {. c' E8 m% \, I, n B
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"Nothing?" & L+ ` j1 e- P! F8 n0 n- V" W
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沒有任何東西？
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: W r3 G! o2 @; }# E7 w# l4 D"It's blank; it won't accept anything when I type."
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& T7 v4 r' E0 V. N; d5 y* f螢幕是全黑的，我打的字它都沒反應。
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. g1 a" p c9 L/ V6 B9 m. ]"Are you still in WordPerfect, or did you get out?" 8 O9 E$ l) t, I4 y
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您是否還在操作WordPerfect，還是以經離開了。
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+ I n+ w, x- Y: Y- @; M& B( K' f"How do I tell?" - S3 i! e( v/ M9 N9 _
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我要怎麼說明呢？ : Q: x" n1 O# ~
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"Can you see the C: prompt on the screen?" , m+ u% [; i3 k
( S! P: n8 b) Q你可以在螢幕上看到 C: 的提示符號嗎？ - D1 T4 W2 h. o" T
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"What's a sea-prompt?" " |" c7 X2 Y# t, h; Q; g, D
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 |, g8 d, f0 ~. Q% ~"Never mind. Can you move the cursor around on the screen?" ) c0 g- q7 Q. i! Y# r
4 M' M4 X% _2 y: Y* D3 p不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ) x" w+ d8 y& I2 Z1 {
: G1 o* C" ^2 z) k9 y3 S: t# p1 d螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 : R: p# s) ?+ f6 V# b
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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% ~% g# t: q/ P) A% m"What's a monitor?"
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什麼是顯示器？ - _* ]: {) k+ x( S
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." % U! y7 h: k7 E) q
: G( O( M2 E' V$ X0 A0 L我不懂耶。 3 n; w1 l' g, n
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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3 l3 \7 p+ v' R那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ \/ R- L$ r. g/ Z( T2 K
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"....Yes, I think so." 0 j4 ]" h4 O/ b( S1 ~5 o
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是，我想我看到了。 % K- t7 `* \0 @4 U* p T4 i
0 y& P! ?. x5 \. ], u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' o$ o& P: Z, A3 ?- q, {
- g3 c4 F T* s( G$ v0 H太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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1 B v9 M4 ^; G' ~"....Yes, it is."
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0 z7 X1 l$ I" `! d$ }1 t5 L有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" $ U. s. \: I/ N' G0 W
; l. k4 m5 d `% m你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( P1 N8 a. _2 h: ?
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"No." " k( k! W4 n( r$ n9 K; ?7 E
, q+ L* g9 O/ z* C9 k沒有。 3 g$ i; k( S c+ \6 c7 O( [
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"Well, there are. I need you to look back there again and find + ~% s0 |' n# R8 u f9 ` G
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theother cable."
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: Q* F O j0 G9 c/ w就是了，我要你再到顯示器後面去找另一條電線。
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( o, E3 A4 S9 Y; I% e; p7 V( x"....Okay, here it is."
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OK，找到了。
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, T9 W5 k, I. W3 @# C- b1 @2 t"Follow it for me, and tell me if it's plugged securely into 2 l: i7 n, e- u. X8 P1 A
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theback of your computer." - N1 m+ [4 @$ R' r" T
3 c* _& `/ |9 o再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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5 z3 e0 E1 H9 v2 V6 y9 F$ h我搆不到。 " U9 l" a a- R& u7 j
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"Uh huh. Well, can you see if it is?" ) a8 I4 a8 }/ c y
' ]. @+ z9 s/ H4 M+ e2 K嗯，那麼，你看得到嗎？ ! ~% v0 ? z7 C8 P
1 n' Y9 z; W9 w/ \- L3 o, U; x"No."
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看不到。 0 r; j$ g' e" m% B0 @ Z2 b3 a
5 E. X+ @- C, b$ m"Even if you maybe put your knee on something and lean way over?" " ]1 r, ^1 n4 |8 f. H) S: N+ Q
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那麼拿個東西墊高，爬過去看一下？
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- h3 Q/ N% w ]; b. Z; P"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 4 T3 N, o9 \' W: w2 J' N; x: V
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"Dark?" ' w9 T( [7 t+ v
6 ?5 m) n7 S) x2 c太暗？ 2 e) F, E- I/ T( a% d- A+ r
, k% F# B _2 c9 c9 ^* v+ l: w/ G"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 c- g+ N. ~& f是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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: ?: R6 ~; G, G$ _) c. h6 c"Well, turn on the office light then." ' F9 q+ f) r* a1 t3 Y/ M
$ T7 Y6 W3 L6 \- O那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 2 P6 j+ }2 f1 t1 a/ D. ~
+ r) {& r1 K1 R4 U+ U# I"No? Why not?" ( ~& I3 A8 c' D; ~; P# S
' z, l$ \" G2 N) s6 @沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! 9 w: R3 T; M+ n% a( {( @
$ _& e: I* u. Z* i2 d"A power...... A power outage? Aha! Okay, we've got it licked now.
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" r0 [# P% h8 n; L3 W( cDo you still have the boxes and manuals and packing stuff
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" [* {& ^2 q" P. K- syourcomputer came in?" 2 Y/ \1 j7 w3 I6 P; ^5 @5 H- L
& P2 M( m" a7 @) C7 i停...停電？&#@!(& ，喔!OK，現在開始打包， 8 ]) x4 a% M* F0 I* _+ D/ V
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; _4 |! i4 S* I/ K; H+ R- T/ B
% i2 s5 J6 Y) |* i4 E5 _% c/ y: D"Well, yes, I keep them in the closet."
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1 r! r9 Y7 _4 Y% _3 V9 q- @! n, [嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 2 D g1 } e$ s; `
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it was when you got it. Then take it back to the store youbought it from."
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t' }1 O3 _: I R很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" b( f* S" S9 m: Z6 r$ j
& ]7 t$ n/ i8 B1 E( w `$ e真的嗎？是它壞掉了嗎？ - F( C' S7 x, _4 }3 }" |
7 J1 x; e/ r+ q9 w( a9 H! M! n$ H"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 - ~$ X7 Q8 w. d% T
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"Well, all right then, I suppose. What do I tell them?" . g5 W- P: |# s& V6 I# o& ^
; M* {0 M& l% g' S4 c* S: w7 {喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 s) n0 H# @! K4 W- d"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
