Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ( a- @" L! I' @9 `8 f6 ]2 _
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? * O0 g0 t2 y @4 N7 o
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"Yes, well, I'm having trouble with WordPerfect." : E) r$ n V0 ^9 t$ k
9 d! r. u- E3 y6 Q/ }0 t8 O5 e是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 6 \4 q) g' Y0 p$ [$ r4 l
0 E# ` G8 o8 M& O"Well, I was just typing along, and all of a sudden the words wentaway."
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8 C( S3 g' s/ n7 u8 V我剛剛自已在打字的時候，突然間所有的字都不見了。 6 g) Z+ Q) X) M! @7 w0 k- S1 M" {
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"Went away?"都不見了。 * r6 l) I/ S$ i2 G
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"They disappeared."
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! J! c; f! n) ?它們都不見了。
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"Hmm. So what does your screen look like now?" ( j$ D- M9 R8 t: a& H3 N7 ?
9 N' ~+ \9 n) w: O嗯，現在你的螢幕看到什麼東西？
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. C- ]5 z! C- E"Nothing."
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0 T ~1 M R. _1 J3 a% n! s& v4 ?: \) T沒有任何東西。 8 u' r8 ~$ A3 W; b
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"Nothing?"
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+ b" X/ v- C' A1 I i9 r; R沒有任何東西？ 8 h; A' ~9 k) d! e
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 3 Q: U: b- W" u. r6 d
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您是否還在操作WordPerfect，還是以經離開了。 ! T% R+ G8 k% i7 Q* k/ i
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"How do I tell?"
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我要怎麼說明呢？
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5 W6 l- @2 Q. E7 Q* V5 x"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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3 Z- _# S8 C' ~% Q+ x- |"What's a sea-prompt?" 9 y; I5 p5 }* \* e0 u
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ; w( f u# U* v+ P! s
1 U8 K! O$ D4 N"Never mind. Can you move the cursor around on the screen?"
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4 i- H( D9 h$ a2 h d7 K' }不管它了，你可以看到游標在螢幕上嗎？ ' s8 L& C/ T- o4 p# j) _0 f
7 q$ V' u. ?1 C) w"There isn't any cursor; I told you, it won't accept anything Itype."
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8 h5 b. @" Z0 L: }% h. {螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 3 F( u3 w. R; P- q* E9 o# a
( e/ J" ?: y) {' _& u& V/ B顯示器上的電源指示燈有沒有亮？ - p( N# w! g( ^8 w
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"What's a monitor?"
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什麼是顯示器？ 3 w+ } Y1 E3 B b. L3 j
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"It's the thing with the screen on it that looks like a TV. . e D _$ b) X: G7 I
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Does ithave a little light that tells you when it's on?" E B1 D; D% j) D
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就是那個看起像電視的螢幕，
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& [ [$ J- G6 a2 y0 l& _0 B- ]) R0 N- g有沒有一個小光點告訴你它是開著的？
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I don't know." " g/ Q( M2 U7 }$ f: \
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我不懂耶。 0 A: ~4 n9 f8 z" V: ~
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"Well, then look on the back of the monitor and find where
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7 ]0 M/ w; x3 e p1 q7 a" kthe powercord goes into it. Can you see that?"
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1 y k/ k+ L1 h那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; g, A5 k1 X, R. P
7 Q! u2 q1 d' i& t& q0 F @. k"....Yes, I think so." C' e* q- R4 \- ~
6 L/ l) g: B$ H% S9 Q) n是，我想我看到了。 ' `; q2 r( }5 C+ j
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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- [ z1 Z4 M- ^$ b+ K: `% D' N, b太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 3 T# j' L' s) z
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有啊! # a) S. P: K* e8 ^, Z7 C, v
8 j: v+ G9 h! t, m, z' B. S"When you were behind the monitor, did you notice that there were 3 T a5 A0 q5 ]- M
; N9 H9 m. f8 m9 L8 htwo cables plugged into the back of it, not just one?" 8 w8 \. d4 q7 l! V! q6 D, J
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * f6 [' S X( z: o1 e
3 t9 R' q8 v2 v1 E"No." ( I( k: k4 n; m3 r' ]1 _
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沒有。 ' o1 r. s3 `. P: x, h
$ G% G% j# k6 ?8 O6 v% m"Well, there are. I need you to look back there again and find S" o( [7 _- J2 T: _8 F
3 g" j9 u7 a! h2 itheother cable."
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3 ]; T- |, {0 ]% K. @( B7 {( c$ Y% J就是了，我要你再到顯示器後面去找另一條電線。 8 O/ u0 w6 P* {5 y5 N G9 H# ^
7 G: ~: f" k$ \1 `% n% A I"....Okay, here it is."
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; @( M( f& q/ o0 _$ z' KOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into - {+ A0 G7 G8 b3 h, x( K9 K1 a
; k7 N1 e7 p: dtheback of your computer." ! ] [' J" C( B
4 c4 T b- [$ [$ z$ S" d$ p再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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; y# L- B" h+ y+ U x"Uh huh. Well, can you see if it is?" / s- `. j' C& i! @
! l: S# K7 K" H1 l. s2 l嗯，那麼，你看得到嗎？
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"No." + ~3 ^4 B: ^8 f7 }& z3 {. u2 P! y
9 \" ^( c" H% W2 Q/ T) [0 n看不到。 + n& _, }& B1 {& a! P
: D$ i; c7 w, E8 ]8 l"Even if you maybe put your knee on something and lean way over?" " {- _5 H6 |" Y6 E3 g* W
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那麼拿個東西墊高，爬過去看一下？ , Z+ H/ ~ {' H3 v5 b! M
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 2 u% }. ^& n I% D3 |# `
0 K3 L4 P5 G+ ^$ A7 t% l3 f"Dark?" ; u$ @+ n1 Y7 O0 R6 k) F ^
' C# b y3 C A. r太暗？
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. ]/ f! i w6 y2 l"Yes - the office light is off, and the only light I have is 1 ~5 x4 `0 ~8 q. r
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 # N, l! T# v6 g" |$ d
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"Well, turn on the office light then." & z6 i; D& h* Z3 k* R
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那麼把辨公室的電燈都打開啊。 # X# [0 [0 B- E0 J; ]
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"I can't."
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沒辦法。 , [5 B3 e& w( O) i
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"No? Why not?"
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沒辨法？為什麼？
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" w; a6 N6 P' ?"Because there's a power outage." ! G) F$ I# z0 v7 q8 ^
) B* [ W" w% j& Q) G, Z6 |因為停電啊! ( Z) J2 \/ N9 z
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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% d. W# G) d1 o- A {yourcomputer came in?" 7 |) T! p/ o5 ^
8 k& Q$ {6 |0 P& y! q停...停電？&#@!(& ，喔!OK，現在開始打包，
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: r" J4 a8 I% d7 R電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 x0 \! E/ e, k* l! E3 U
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"Well, yes, I keep them in the closet." - U9 S& p' ?7 `, E5 E9 O
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嗯，是的，我已把它們收在櫃子裏。 + C) Z/ p: h5 Z2 a, a) D. ]
' s$ O2 h3 k% G"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." . w9 ]# b$ k3 Y
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" # E2 |$ B9 v' P6 U! a
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真的嗎？是它壞掉了嗎？ 0 P: c8 B5 B1 A5 x
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 1 r: M( P* X4 d
- ]& k$ e* `5 P0 ]"Well, all right then, I suppose. What do I tell them?" . o% ^/ a- V$ r: l0 r
% E" Q% M4 B; k$ Z* F. _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
