Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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8 i6 q& T$ e) dRidge Hall 電腦公司你好!我可以為您服務嗎? 4 d: l0 z- ]. f, \/ _; s" d6 I
* m7 X x2 O4 h5 F"Yes, well, I'm having trouble with WordPerfect." & G' `7 k0 R7 ?& }2 s6 a# A
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是的，我有WordPerfect的問題。 ) w+ j$ k6 K/ s3 I2 o
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"What sort of trouble?" " [# a. r, a1 G3 s( }+ a
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您有什麼問題呢 ? & d% L1 s' T0 o; y( Z
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 {! U: `, @3 a* L1 Y8 J4 I我剛剛自已在打字的時候，突然間所有的字都不見了。 # ]" _+ L: k5 ~. P
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"Went away?"都不見了。
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- m; }4 {8 K' n/ V( N"They disappeared." z' L4 G8 k5 l: T9 b
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它們都不見了。 . b( g8 A# S9 w/ x
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." I" \% J8 k" q [: A+ @
0 g! ]. T4 q9 c$ }/ L0 }沒有任何東西。 / d- [/ M1 o3 w
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"Nothing?"
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% x, [6 u* Y8 ?8 z' h& w沒有任何東西？ - l" c) `* o# W7 h, q. B% {4 w
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"It's blank; it won't accept anything when I type."
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' P# D* \7 Q, q4 B) P螢幕是全黑的，我打的字它都沒反應。
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' R7 ~0 Y9 m% x' D* }: X"Are you still in WordPerfect, or did you get out?" 5 H. z( a, M$ A) i& D# ]
4 h: O. y* j2 u; J: |您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 7 Y! W9 q% k+ N
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" C$ c9 ^# ~. a4 R& W: a: ]0 K. D6 a
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" _8 B8 u( R3 _5 @0 \' d5 f) n
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" / i5 V; Q7 o. c5 E
3 M$ U! i% q B# K; n: W不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 6 [$ D. q5 {" K
/ J9 [7 \4 ?1 L! ?, n# l. c螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # H; _: _. W! J; S* f8 i
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"Does your monitor have a power indicator?" + c: U+ n, o$ Y8 I5 i9 a2 } E
8 _+ d9 [2 K. Z顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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' L+ B" m. i# k/ w8 s6 E j+ t2 @, I什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. , n% @8 \1 X8 q/ J4 L
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Does ithave a little light that tells you when it's on?" - x) ~, C& U: R+ l Y6 a d- ?; A
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就是那個看起像電視的螢幕， 8 n+ E' M* k' F3 T1 {7 S- R. t
7 W4 a3 R5 l7 j1 g9 C r3 L有沒有一個小光點告訴你它是開著的？
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% l1 J( |' i! jI don't know." 2 V5 N, c* f! G- |8 C" A) T
. ~5 S; {/ `" m) E+ ]我不懂耶。
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- S2 }8 R# Y% z+ T- B; f9 B5 u"Well, then look on the back of the monitor and find where # \) P, @# F# c5 A: }' H1 x
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the powercord goes into it. Can you see that?" # A' | ]0 V& f" c Y. M3 \
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 f+ t1 E0 D6 I$ @5 x' G+ I" V
/ \$ D H+ Z" F2 z9 c"....Yes, I think so."
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; k- R- Y2 K9 Z% y/ o7 d是，我想我看到了。
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+ T& e+ m( p, ~: {0 q1 u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 o: Z- @$ g; g5 a8 o
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"....Yes, it is."
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q8 G4 S5 k4 p0 x2 c6 Q2 [有啊!
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, @$ t$ g9 A2 E' m& i1 m"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" ' k' i P7 _9 I+ a# J) v9 A
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 L2 D( ~5 A2 w( T' _
* `5 w/ B# e0 A- j" r& e: T"No."
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沒有。 ) y$ s/ n$ `* d- z. A" k
8 P# @" W& @. A T/ |: z+ g# J/ u; s"Well, there are. I need you to look back there again and find ! J4 V3 m- J4 }- o
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theother cable." 8 q) B' G2 |5 j% |3 W7 t
# r. Q) ~* `5 F4 x5 k就是了，我要你再到顯示器後面去找另一條電線。
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6 Q4 H8 M/ p u1 q0 y* e9 x"....Okay, here it is." 6 T& J. ]! H+ q* y! K
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OK，找到了。
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) A! S, T1 B1 c"Follow it for me, and tell me if it's plugged securely into 7 w6 y& Q, c0 `1 J a
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' ?7 f) N R, z8 k, M
0 }8 J( e+ y/ W/ B"I can't reach." 3 w N7 o7 ^- w& l8 O
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我搆不到。
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"Uh huh. Well, can you see if it is?" 5 [1 R, K& ~7 g/ ]$ o! v5 y
0 P) z: r6 ?$ M" i; ?嗯，那麼，你看得到嗎？
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2 R: S* U& H! L5 _, m! Z5 o"No." 9 c* M9 b' q7 [0 M, o/ v# \
# K6 n' C; m, [! [6 G' R看不到。
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"Even if you maybe put your knee on something and lean way over?" 8 ~: i* q3 y3 U7 b
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 L3 i8 d; Q8 }' W$ h. |1 t+ @喔，不是角度不好看不到，而是太暗了。
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0 `. x: ?% g+ `/ B2 R' N) N"Dark?" ; D! d# U/ b5 p2 D* X9 K2 B
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太暗？
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1 ]1 q# [4 A) T8 F; q& |"Yes - the office light is off, and the only light I have is + z- J/ d) N. H. y4 Y
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comingfrom the window." - |8 d5 ~$ z; H% W U/ a u$ v. O; Z+ n
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 u4 e& G, k. u& K+ M' J+ G5 a
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"Well, turn on the office light then." + K! n$ v( n* Q+ a; ]" Y; U# W
4 ~/ S0 N- w; L$ ^2 G3 Z那麼把辨公室的電燈都打開啊。 ) u, n9 v) q9 ~
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"I can't." j) d, Q s7 p7 ^, |3 w7 }
u8 q, c1 n3 p6 M沒辦法。
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7 K$ _1 _) c$ m8 ?/ O7 n- \"No? Why not?"
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沒辨法？為什麼？ % K2 w1 ]" p9 V* ^3 V6 H+ K; s
+ P& W9 ^0 r/ B" i- |8 X"Because there's a power outage." * E/ V# J4 C% I7 {
I5 u: h$ K8 {: p" h因為停電啊! N- J' b4 j+ [, W7 H. N7 J
% F- i5 a7 z& v, P7 B0 ]! z"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 U- d& m$ c) A, z% \Do you still have the boxes and manuals and packing stuff 2 B( w5 L' X1 R1 j
) q0 G% A* \' Z& Iyourcomputer came in?" % S+ c! k. }: r
( p& ?) f( f& w4 s( A9 C停...停電？&#@!(& ，喔!OK，現在開始打包， 9 C# f$ B" ]' g6 k% k
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 2 `0 f9 h! h" m3 P: ]/ P
8 g0 a3 g, I( C+ S5 i. k3 }! k"Good! Go get them, and unplug your system and pack it up justlike
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, O) a4 C2 ~# P Kit was when you got it. Then take it back to the store youbought it from."
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- w& d7 [! N& k: c0 T' J$ O很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 e* F( v* p8 i4 D2 `2 g& I# H就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 4 [6 A" J# } k+ t- s; C2 _5 Q0 V
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 7 s. }3 x% N+ b& H7 Y/ f' E9 t
5 }& p; o1 Q( y3 \$ J是的，恐怕是這樣了的。 + j: R c% w2 w( H1 M! Z: G+ W( X
& p) e4 ^" P- T$ F3 T, e"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) S5 v$ D; ], f0 n8 j0 o; ]5 R6 E2 s ]
$ Z: |: o( K; D/ j- S6 B"Tell them you're too stupid to own a computer."
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$ L1 S" @" [, u% `) v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
