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2 N$ x _/ }+ e# I5 R"Ridge Hall computer assistant; may I help you?" 5 V f" J1 V+ t' ^
7 U8 d) o4 N. l1 z }0 v7 C$ FRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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v7 _; I z& F7 A, e3 O"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C # u' M X8 o) m& Q$ s
0 n2 ^) N/ V2 \& Z+ d1 r( A"What sort of trouble?"
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±z¦³¤°»ò°ÝÃD©O ?
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7 c- g. X! Q3 k"Well, I was just typing along, and all of a sudden the words wentaway." 6 e+ V/ q7 n; o, Q T' Q; J
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, K- c- ?) r, p, _" F* C, ^"Went away?"³£¤£¨£¤F¡C 1 |+ q4 L$ H( t) ?" M
4 c- `" z; ~; h8 {& {+ Z- |"They disappeared."
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5 c' ^: L# d; N/ w, P"Hmm. So what does your screen look like now?" # K! u4 B& d: Q: \% W
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"Nothing." ; j& N {# L% [4 O% ~. E" w5 u
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"Nothing?" 8 e& C; ]) m ~1 e
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"It's blank; it won't accept anything when I type."
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"Are you still in WordPerfect, or did you get out?" 6 O; d0 s8 f9 ~2 X* l0 {
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' C4 \/ X9 ?9 g2 F; j; g, w1 R"How do I tell?"
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§Ún«ç»ò»¡©ú©O¡H
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"Can you see the C: prompt on the screen?" 2 ?* Y# w/ ]9 U5 f! [, D# f
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"What's a sea-prompt?" 9 R7 W/ j7 m7 r9 B
1 s; M. J8 A* X1 e¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦Pµ) 7 ]- s, @6 I! s5 K( n6 M
; l# E3 D, ^/ G"Never mind. Can you move the cursor around on the screen?"
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' o8 }) C* i* C. n) k"There isn't any cursor; I told you, it won't accept anything Itype." $ a" D8 O2 p- U
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' X4 `) ?/ n4 K* ["Does your monitor have a power indicator?"
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"What's a monitor?"
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"It's the thing with the screen on it that looks like a TV.
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& V2 L6 b; F' x& E1 \$ jDoes ithave a little light that tells you when it's on?" 9 c8 i/ D! u6 _* B _+ i: \ Y
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( ~9 f& v8 T/ [+ ^4 t* X( O& Y5 x% xI don't know."
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"Well, then look on the back of the monitor and find where
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, T" `& n& {* b0 s5 K7 bthe powercord goes into it. Can you see that?" & G! H8 t$ c( P n9 h5 {: z! ?
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; X0 p* J+ j: x/ g$ k"....Yes, I think so." ) f$ R3 Y1 ~: w; F* C7 [
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 ]5 X6 C8 H$ X8 z9 A9 |5 r- w
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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8 W3 {' M+ n# t8 G"....Yes, it is." & p6 t& h2 }7 z: D8 D- R, w7 C) K
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0 ?% m) S+ P: E7 c"When you were behind the monitor, did you notice that there were
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. k+ K+ r, w" c) ^3 a1 d" Q% Ftwo cables plugged into the back of it, not just one?"
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7 X6 g1 C4 S3 t- v- \ q§A¨ìÅã¥Ü¾¹«á±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á±¡A¤£¬O¥u¦³¤@±ø®@¡H $ k# Q1 l$ x6 }% Q! y
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"No." , p1 d5 [7 ^5 { R7 Z( d4 u
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"Well, there are. I need you to look back there again and find
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theother cable." # A+ @) {8 J6 v2 `
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"....Okay, here it is."
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"Follow it for me, and tell me if it's plugged securely into
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' E; i% D2 Q( h ztheback of your computer."
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"I can't reach." L0 S8 {! M r% v
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"Uh huh. Well, can you see if it is?"
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, o1 e( E; c3 I! G6 d"No." % q) }" p6 v% T2 J& _9 v- Y
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6 f; D0 B: k9 L8 O' n5 p B"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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8 `9 W7 `7 C1 h0 D& X$ B; A"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 T3 a# j" ^/ [5 a' v, G
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9 c: m6 x0 {- F; q7 z+ Z"Dark?"
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( W5 Z1 t1 O, T1 O0 Z' v5 a"Yes - the office light is off, and the only light I have is
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5 ]% Q! ]) k b" \* i5 Mcomingfrom the window."
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"Well, turn on the office light then." ; V. j* x g/ Q* v2 V( l
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"I can't."
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"No? Why not?" ) p4 X; ? O* V3 c* i
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"Because there's a power outage." 2 j. p0 p! ~/ |
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 j% o0 x% `/ b% b+ S$ x
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Do you still have the boxes and manuals and packing stuff # ]' s) s- S) j& e* @! w' C/ Q
1 D. q8 d0 m7 d2 i: Yyourcomputer came in?" 8 W& Z" U+ K) F& J5 n, x: v: }8 k
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"Well, yes, I keep them in the closet."
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9 w* H6 Z* L2 f0 b6 }( M"Good! Go get them, and unplug your system and pack it up justlike 2 a0 P, h# I2 M, z0 J
! e9 b( r0 z% {* C) ~4 Hit was when you got it. Then take it back to the store youbought it from."
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& S/ q# p) ?0 S( s. r' |2 V"Really? Is it that bad?" 2 X3 ~3 j9 M! d- f/ \
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3 ^/ j5 W' \0 `+ E! f"Yes, I'm afraid it is."
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7 S R/ `7 @ ]% A* C"Well, all right then, I suppose. What do I tell them?" 6 o0 U3 A4 p4 f) C% ^
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"Tell them you're too stupid to own a computer."
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