Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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5 F- n7 g2 w# n"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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7 A4 J! K! i y. i0 u- w- _"Yes, well, I'm having trouble with WordPerfect." ! @6 s2 t6 D7 X3 x3 `% k
3 o. ]' o3 M! \" Q# ]9 I( U是的，我有WordPerfect的問題。 $ R( i: w4 h: V: ?! r: f( y' O$ {# v
& m, ^' H* H8 r; F }"What sort of trouble?"
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% ] `& Z2 }+ M, z# Q您有什麼問題呢 ? ( q/ _6 r) z P: t+ F& G: o
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"Well, I was just typing along, and all of a sudden the words wentaway."
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% T& F1 r: A: d% j6 y: @( j5 q我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) }+ }8 ?: e3 K
9 @& T0 V' Y2 N; d* D"They disappeared." 1 W+ p0 j- Y2 v! V% r5 ~2 V0 G
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它們都不見了。
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% ]/ G+ Z/ S- x/ o+ A+ O U% K4 O) O"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 8 z/ [) U$ e$ S$ v& |6 I
& ^+ s" ^6 R% k* f8 u7 s t" {"Nothing."
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沒有任何東西。 ' j& C. |; \: h8 W" V/ b
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"Nothing?"
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沒有任何東西？ ! a4 ?% e; y! r' x# Y
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"It's blank; it won't accept anything when I type."
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; e* R4 b+ o1 f" {: Z' L螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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7 L. I8 i0 b3 m& f$ D7 ^您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" / p; l* `* R' [" [! A
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我要怎麼說明呢？ 1 l' a5 D) P& {2 _( H
; i1 T B& \6 L"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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3 ]* c# t6 m, \" C$ G"What's a sea-prompt?" . ?. R* J9 _: n( r% d6 v) J
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) E2 @/ [: ^! `0 ^4 a* {6 t5 r
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"Never mind. Can you move the cursor around on the screen?"
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3 c* Z& a; _$ v2 f+ U0 }$ E" Q; A不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." % _+ V, x9 z! f5 ?
I8 _; @9 U" M) v7 U! d0 b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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5 C2 m4 b S3 k7 E"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ : C8 \! Q3 m3 x. d& `' ^7 V
( D5 H. Y2 k* o) q9 e; Q) c# ~, ?"What's a monitor?" . u1 V* h2 x- ^) A7 S, o9 E1 v
, @" D8 s; P: C. H( o4 r什麼是顯示器？
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% R X, f! K* Y- s1 @"It's the thing with the screen on it that looks like a TV. 6 Z* |' b# H4 F# o. r l( L
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， : b8 |% Z1 _+ u- o t
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有沒有一個小光點告訴你它是開著的？ : N. @: T K8 N0 M3 k j" ~& |5 N
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I don't know." . c- f: F4 ^, t& x9 d% ^2 F- o; G9 |
5 k, [) C2 `8 t) @2 @" t2 r我不懂耶。 $ ?. h& B2 H& }% F' ]
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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6 p0 t- _. ^( _+ @+ Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% n/ }( n. ^1 t9 r4 i: m# y2 I n"....Yes, I think so."
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是，我想我看到了。
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* l7 |1 L& |+ v6 k, v( J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 f( ^1 K, i1 T" Z
2 P; b: r' R$ q& N% F太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % r/ k9 @- f' K) q0 q' K
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"....Yes, it is." ' r$ M# B9 S, \5 Y- T. \ G
3 l% C$ u' U: V2 z9 J有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 0 R# k! X) | K A1 ]
5 \; L) w& m/ W: d6 E g$ q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 3 v" k9 |- i3 n# d8 `8 S+ V
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沒有。
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"Well, there are. I need you to look back there again and find
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4 c1 N5 |& r! R) `! [) \theother cable."
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$ K" G% V2 U' f% o$ f6 r( v就是了，我要你再到顯示器後面去找另一條電線。
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% [! d2 E3 Y# ~& J7 ]2 u0 R"....Okay, here it is."
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+ S6 B, b; z- |0 j: iOK，找到了。 ) f m( r; W/ T4 r+ _' \ B# D: w
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"Follow it for me, and tell me if it's plugged securely into a4 H* H! ?3 k. a% j
7 o& `1 ~6 r* O# m) ?) etheback of your computer." 2 R6 F+ J6 L/ X# L
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) V- g+ N% E( k( c9 I" ~( q) [/ \+ s9 |
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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9 }# ]1 l4 b# ?5 P嗯，那麼，你看得到嗎？ , H* P* H2 C. M3 n7 S' [0 [
* r: d9 I6 }0 K) z. C"No." 5 [. V" F0 `/ B+ u6 N( |6 P
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 w9 q; _+ q, W1 P3 z
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喔，不是角度不好看不到，而是太暗了。 ' B, T/ }! i# g; z0 k( q
+ Y1 _ g% o/ n8 E/ m"Dark?" , k6 C' h! j' S- ^8 \, [) i3 B
% N4 a& s. |& U太暗？
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"Yes - the office light is off, and the only light I have is 6 R0 {7 \+ f; ?
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comingfrom the window." ' A! w8 |8 u& f2 @0 Y' M6 L3 P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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! K7 i/ F% Q! I% a J. a5 z: N& E"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . p$ T! ?% _9 q0 b
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"I can't."
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沒辦法。
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"No? Why not?" 9 M, t/ ?7 O9 r9 ^# U" h7 `
) Q9 c- L5 N# n" v沒辨法？為什麼？
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2 i. V. o8 E$ X# R"Because there's a power outage." 8 m P, m3 u/ W6 m8 {3 @
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因為停電啊! ) b1 e" x8 g0 j* ^/ Y4 _3 o# A
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 U( E( d7 Q0 h+ Z2 C
2 N/ d; x& x6 ~7 Z4 G' g2 GDo you still have the boxes and manuals and packing stuff ; a1 J8 ]* D# d1 o F& q: p! Y
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yourcomputer came in?"
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. H& G- s% D: d7 R( Y4 H8 I停...停電？&#@!(& ，喔!OK，現在開始打包， L% `2 t: s% B5 \7 q: {
6 t. p a- }0 ?7 g" J; B" E w電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 i, W; D+ c: f. k0 Y1 }8 W
, e W# F$ u9 e" x- K* B"Well, yes, I keep them in the closet." 6 [1 b- _+ u( @& l5 h/ \* t
7 B, n" g1 v, S6 s3 A9 Z' L: }8 x嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." & [( q1 G. {/ Z1 b: `
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很好!去把它們拿出來，然後把電腦搬下來包裝好， % n' w. o- H& d, }+ q
. o$ ^+ g# ^0 }( f |$ g就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 s( F7 i v2 D4 l4 K"Really? Is it that bad?" 1 }: ^8 V3 j. Q9 t( E! @
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真的嗎？是它壞掉了嗎？
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* ]5 J; Y0 }, c# r' r7 u"Yes, I'm afraid it is." ! t3 E5 V* n: y4 F @# k( S; ~
+ n, z: i$ v# ^5 E" c2 q& i是的，恐怕是這樣了的。 & c8 I/ F- S- V$ R. O- `
: q) ^% \2 I# J3 j: B0 \9 F+ \"Well, all right then, I suppose. What do I tell them?" . D( v/ {% h1 D' }( Q; f" Q7 b/ {. `
& }0 w; C( I- x6 T3 N, V. O喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 5 ~1 r0 B! b9 C$ s; U2 T
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
