Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # N7 X n4 T" @& j6 J+ v Q9 a1 Z/ G
! Y0 l* z4 _( X# W"Ridge Hall computer assistant; may I help you?"
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% I7 `3 n f) t0 N# u& l" ]: fRidge Hall 電腦公司你好!我可以為您服務嗎? . m! u# l" a. y2 r H
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 # E5 }5 F) l4 _" t
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"What sort of trouble?"
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6 l5 S5 T3 L* |# l0 V3 Z您有什麼問題呢 ?
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7 P7 W5 D! @; w4 P0 J"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 & K# Y8 d) {2 w' V: C
$ z' O2 W# I" o. q"Went away?"都不見了。
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" i/ K8 }8 v6 K/ n. Q7 U. I"They disappeared."
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7 l9 y. l+ M: v3 H( ~- s+ p; V它們都不見了。 2 @. Y$ x: v3 h1 y8 F
( C) B8 Y$ H, o3 h"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ ' ?/ h+ m+ U. f1 ?4 V' |& @
% n+ a. Q* C1 o. D+ P9 M"Nothing."
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沒有任何東西。 % T0 K7 Q1 l) q3 [7 W4 p9 q
2 l; J u1 V6 q7 X% O"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 . k o" b- e4 n" e) S" ?6 Y* r( }
7 W) r. c+ n& @2 ]) ]"Are you still in WordPerfect, or did you get out?" . r% ?! ?9 L# b0 {5 `7 p9 [4 K U
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您是否還在操作WordPerfect，還是以經離開了。
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& u- o7 F+ E4 A, G: ^, }) c2 h"How do I tell?" : v( ^9 i* o2 `3 ~# Y2 E) C) J' i
6 ~! V8 r, K5 c$ e0 x4 s* R V我要怎麼說明呢？
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. L3 H! Z/ f* T, k/ P* F7 ]"Can you see the C: prompt on the screen?"
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6 m( l3 v3 b+ G, Z$ J( f* Z+ I! F8 b+ f" y你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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) c, P8 g. R3 H( w+ P什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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+ q( m# {0 O" h( P" n不管它了，你可以看到游標在螢幕上嗎？ & n/ A' ^! h' U9 Z2 X* t4 P
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 r# ^# r- y) z! p
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" & B% y! W0 I5 \2 _' Y/ E+ Y
2 W9 j R& V( x: _顯示器上的電源指示燈有沒有亮？ 4 U1 W/ _2 D1 k" n6 I
D; Y( U) v) V6 m ]4 T, T: k3 h"What's a monitor?" . k3 ^" H; |$ W7 u; X0 \% u
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. + f+ Y4 ~* M5 i- n7 f% m# N( a( ]2 K
) i2 L% u3 c7 R- g7 e+ u/ jDoes ithave a little light that tells you when it's on?"
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' P% n+ l- a! [就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 " X/ j$ N# L) `3 R
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"Well, then look on the back of the monitor and find where 7 }$ p1 x% ?7 C( S' h
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the powercord goes into it. Can you see that?"
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# |. V; g6 m3 w+ b1 W那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 {: ~5 S6 H% j# Y" y
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是，我想我看到了。 7 M8 S4 h, K) V1 V
Z) z- J8 M! d' v" X% ]+ s3 K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, N8 Q6 F( s) H% e" d) n太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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7 j( K+ t( a' s: D) y/ `"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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) J' g U4 h4 }) f- [2 B0 M你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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( E7 k9 F! j5 y"No." ! k% {8 D2 a0 _ {
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沒有。 3 t, a5 v' E1 a' N
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"Well, there are. I need you to look back there again and find
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- L# c- O+ h* s6 T# `theother cable."
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5 r. l: B: c% `& R5 W. l8 e就是了，我要你再到顯示器後面去找另一條電線。
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$ D$ u0 D# |# m( L- g"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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+ V9 X+ s' \- ~+ a htheback of your computer." 4 D! H3 w) |5 o9 t
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( X5 a: s. }+ b# u: k/ i' _
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 9 M4 G/ v- A% S
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"Even if you maybe put your knee on something and lean way over?" $ \4 v) [1 o; u- S7 p6 u, ]: V, N
- q/ @+ p" g( H; n, i& }% Q. X那麼拿個東西墊高，爬過去看一下？
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\/ |! J$ h* H1 o$ m6 P% v# G"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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8 ^+ d$ Y' P, S' p"Dark?"
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太暗？ 9 t- D& _/ V; P
8 ?; z& x5 h$ N" S: o6 W"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 w- @8 {7 S o k; N
8 g; w" ~) `6 s) E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ [; S' j; \% O+ X# r
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"Well, turn on the office light then." 2 z7 [+ x" S; j1 W2 b. c
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那麼把辨公室的電燈都打開啊。 1 ]% `9 q- |; z; K1 C6 P
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"I can't."
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$ m$ S% b3 @$ F0 c/ ?& r沒辦法。 1 z5 J9 |! ]3 E d; X
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"No? Why not?" 2 U$ U/ d5 x+ V: I
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沒辨法？為什麼？ % ~4 B4 ^" \' Y9 U
: N/ E! w+ w4 s( c: m2 x) {"Because there's a power outage."
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" H* R# G& I' @; Y& a$ \因為停電啊!
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7 j' ]& k7 c2 l"A power...... A power outage? Aha! Okay, we've got it licked now. * ~& z5 C G: t5 l4 T7 b
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Do you still have the boxes and manuals and packing stuff . ?; S" v% m) K3 }0 a
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yourcomputer came in?" * }- ]$ f; f( M* W1 B
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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6 v. q' v* |0 p0 p電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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9 x/ S. A3 q0 N; e: T- b"Well, yes, I keep them in the closet." ' z. n/ m4 L# H: H
1 _/ @' n& Z- _! N嗯，是的，我已把它們收在櫃子裏。 5 l4 o$ s. X2 [3 F- |0 w1 D
6 |! @5 P5 V; {3 P1 K3 F"Good! Go get them, and unplug your system and pack it up justlike ' R8 ~3 m. j, h. w
. }! Y8 H+ Z5 c' }, Z, {it was when you got it. Then take it back to the store youbought it from."
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8 Y- J8 ^) |. X# b很好!去把它們拿出來，然後把電腦搬下來包裝好， : e2 {; w l' ~* J% b) w2 z$ M
) l2 O( ^& D; n; X; ~9 Y0 X% O就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 8 ]/ O; B a, K4 f" w! S" O
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"Really? Is it that bad?" 1 I! y5 B/ \) b9 S
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真的嗎？是它壞掉了嗎？ ( b9 t: z m) k) }" p: j0 E- }
2 \. s4 V: q# z+ A( o& J: z! f"Yes, I'm afraid it is."
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6 t! F5 ^( z3 ?- X; _+ [是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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, _$ ~: U# M2 Q! ?( R"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
