Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" + k( E- H; m) y' E+ h: r
2 T( t1 F+ L8 F' b- q$ v XRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." A7 w. Y3 w( ` D* m. r! N! f
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是的，我有WordPerfect的問題。
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g/ x% Z# [8 q7 ~0 e, |"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 k. F0 \- L p/ k6 v; R8 R) G
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"Went away?"都不見了。 . c" i; j7 d0 E
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"They disappeared."
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% t s" v, O$ _& B: w2 g它們都不見了。
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"Hmm. So what does your screen look like now?" ( M3 t0 M" y% O% {
1 S ]0 m, Z6 y$ ?, b& E嗯，現在你的螢幕看到什麼東西？
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3 A, P( Q# k9 {6 d"Nothing." : t9 f3 D5 s+ U/ D$ h+ h
# Z$ Z( {6 G- z" M" L* ?沒有任何東西。
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2 i$ U/ a. q7 _! G2 `"Nothing?"
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1 l2 w. g+ X8 n' l) I% W沒有任何東西？ 3 e* r- c/ T4 C
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 + z# H+ S( V( N6 M- f9 E( @2 l
1 P2 A6 R$ I; V/ X"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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5 z9 f7 E$ @4 G- M8 I/ T* ["How do I tell?" - v: ^! F8 x* p& g7 w6 y
2 G# J' a) k s+ G/ l我要怎麼說明呢？ $ x; W' k/ @. W7 S6 ~: R
% ]: q; t% f' s/ O3 B4 w J" Z4 m; v"Can you see the C: prompt on the screen?"
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1 t' K7 Q( |: T4 ?8 f你可以在螢幕上看到 C: 的提示符號嗎？ ) ?+ T* B" L* \, M: E; _
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"What's a sea-prompt?"
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( r' t# ]1 I, E# q. q: Y什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * d5 i: |" e( C6 [# S) h
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"Never mind. Can you move the cursor around on the screen?" & k5 N7 C9 ]1 ]) Y% r
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不管它了，你可以看到游標在螢幕上嗎？
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7 I( D$ E( ?, S"There isn't any cursor; I told you, it won't accept anything Itype."
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; g; s/ @& F7 P: e3 u8 p螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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# ]0 u* F) I3 s' |顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" / w- h/ ~+ N$ X, ?9 b
, U6 q; ^( ^% N. d# ?4 F什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. * q; D& i5 _, o3 l
( O8 f# d/ ^; \6 b$ W7 EDoes ithave a little light that tells you when it's on?"
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7 G9 C# u, L0 q就是那個看起像電視的螢幕，
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1 f# Z2 i5 Y: J; M6 q* z0 x- b有沒有一個小光點告訴你它是開著的？
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I don't know." 7 B" H: e! J* P1 M5 y: H
* U h4 W/ ^5 Y! s' k0 j我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + {+ \) U8 h7 R
. A+ K7 T% r1 y, r0 G"....Yes, I think so." 0 U7 m) E( S$ E' e, a/ a
4 t/ @3 r! d2 o" s% {, L& v是，我想我看到了。
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. Y* q: C. t# a"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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% A& |4 J" N. a0 B; r7 X1 e太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# t5 q( _) d0 Y"....Yes, it is." % ^ j# @) R Y: }" i6 U
; `# ?4 q+ t2 @0 v有啊! 2 \/ n, o8 _0 O* h8 B* G
/ h/ o* _5 y3 k"When you were behind the monitor, did you notice that there were 1 Q9 D- L) h) J5 Z4 Q
* h$ t1 Y6 a3 x2 {) y2 H* U3 Qtwo cables plugged into the back of it, not just one?" % L$ E' m1 E$ q* U- ]
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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) g4 N) d0 \, m, N; K沒有。 4 |: _3 k0 f* u! ~$ h# E
9 S1 r S) a6 a+ G"Well, there are. I need you to look back there again and find
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theother cable." 8 ^8 m+ `7 b4 X7 r
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 8 `. D7 l- A( J* d5 x7 j6 R
8 T7 T2 q4 P3 m* l4 S"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' y$ l7 t+ b& h7 n( B7 ]) d
4 O0 D6 F7 s" _2 [ q8 l, ?& }"I can't reach."
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我搆不到。
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. m- y5 ^! H! }% H"Uh huh. Well, can you see if it is?" ' `. F9 Z* @. k$ V8 v! ~
/ E, g$ Q2 S; a& J2 n嗯，那麼，你看得到嗎？ - V2 y6 H3 S" |; I; l$ N5 o
; ]- K+ K" ~) P; Z2 D% {. f"No."
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看不到。 6 X& ]) K+ H0 @$ M
4 L% C! o/ q ^# j"Even if you maybe put your knee on something and lean way over?" " k5 S/ g1 c" m1 V- x" Q
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那麼拿個東西墊高，爬過去看一下？
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" B5 N- D" [* P" x"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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/ }) a. {/ o4 I) H喔，不是角度不好看不到，而是太暗了。
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9 f4 V0 ]0 k2 v7 _/ k) L W"Dark?"
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太暗？
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; b' p$ ~8 i" n u: C"Yes - the office light is off, and the only light I have is
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! Y! S, Q' Y! h; z9 ^ qcomingfrom the window." ; @. a+ h" @) k& i% D$ ^
! b$ J9 v- v% q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, n1 s& m, o a"Well, turn on the office light then." 1 |8 n% d5 @7 B# F
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那麼把辨公室的電燈都打開啊。
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' w8 l0 H# e* o+ A% I7 ^4 Z"I can't." - S, G- `. Y' g& M! ~4 R
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沒辦法。 % I4 }6 e% q$ G6 V" X
; S X! G* v' k2 K8 s"No? Why not?" ; `- o" i% q8 j# S
/ U' P. a9 |* E5 K沒辨法？為什麼？
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"Because there's a power outage."
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# S, j2 b! x$ I6 {4 y因為停電啊! / `: S' q1 q4 L9 R8 P+ t
7 v1 f z3 L) n; ?0 B) G" d. l"A power...... A power outage? Aha! Okay, we've got it licked now.
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7 q% M- e' C( T4 y% G+ @Do you still have the boxes and manuals and packing stuff ) f H& d" v& l4 K
0 p5 ^! o; n$ y8 _9 ^* B& nyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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8 n& w! h1 ~; `電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) S4 g. o, R+ l, O+ N* x+ \
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"Well, yes, I keep them in the closet."
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' F6 `3 D" z& p5 ]' @嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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5 m6 S5 @- \! d& I P# p! cit was when you got it. Then take it back to the store youbought it from." " T. S/ r! h! I5 ^& Y
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- b0 _6 P n8 H- ]+ S0 ~* ]3 I就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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9 \* R2 W; K3 y# ^"Really? Is it that bad?"
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8 s; R: T3 }/ @- ^7 l, ^$ m$ K真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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& w7 `- @% |! {! X( Y5 D) ?# ["Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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! E$ c1 {: y. b- a"Tell them you're too stupid to own a computer." 4 b4 A! ^4 j: t
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
