Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 , H; K5 J1 @: Z; W
" W$ z) i: L+ |% R: d' f9 p"Ridge Hall computer assistant; may I help you?" # d4 [. y. g5 O4 p5 o0 ]+ ~8 f
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Ridge Hall 電腦公司你好!我可以為您服務嗎? & J$ m+ F N. \! Y P" p" g
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"Yes, well, I'm having trouble with WordPerfect." ; V# ^6 M: E0 \
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是的，我有WordPerfect的問題。
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/ M: y! v! q2 k g"What sort of trouble?"
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3 D0 z x6 @. B+ d您有什麼問題呢 ? 1 ]( y: H7 f: r A
6 V1 N/ W) y) U$ P! z Q) I"Well, I was just typing along, and all of a sudden the words wentaway." R% t* p( Z( I1 q0 Q( E0 Q6 L8 T) q
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 E' z: t+ J1 _% X) H
; s6 M3 I% d" f$ @"Went away?"都不見了。 6 D c6 @/ Q0 S6 g' Z9 |+ _! _2 h
, A7 X8 J6 Y2 M5 e$ c"They disappeared."
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, V( p! b9 z! U) ^1 Z它們都不見了。 , _8 l% n& B& \$ u* Z- A, ^
) R5 I% R y8 W+ d3 y"Hmm. So what does your screen look like now?" - d9 H2 Z- l) G+ N* |. {* R( }
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嗯，現在你的螢幕看到什麼東西？
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2 v k% G$ A! `9 c% [# w$ k"Nothing." 3 m% U* V7 t3 [
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沒有任何東西。 , n! m* D1 H8 N/ V
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"Nothing?"
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" `1 O t; z' {2 n沒有任何東西？ o3 \# R" q. _3 J5 ?
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" . y/ E0 j' V1 s3 I
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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, Q* r1 g! {8 q) I3 S, |# O) W$ \我要怎麼說明呢？ ) o; K: v! F9 H, R
( ?+ M9 K2 k1 x"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 |$ @2 m# @# o- Y# d u3 d
* E' O8 U/ O% S' i" s"What's a sea-prompt?" . n. G- n k7 _, R
1 s' D: P* y* H$ y什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 Y8 [1 V3 k8 Y% w E. G& I4 W% t
+ p& o- Z- m$ `"Never mind. Can you move the cursor around on the screen?"
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5 b0 i7 b/ `* x" V不管它了，你可以看到游標在螢幕上嗎？ ' U$ o2 _) i& m; t/ V
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"There isn't any cursor; I told you, it won't accept anything Itype."
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) X. u7 ~' [, w, W1 h% p3 S9 h螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 c* F; b4 x! @# H. V( l9 F
' B1 J4 r: H# h+ ]"Does your monitor have a power indicator?" ; H4 r: V( g2 v% N" p9 F$ r
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顯示器上的電源指示燈有沒有亮？ , E. G+ I9 D$ @8 [7 E, ?
# q7 ~$ P9 ?3 b% p9 i"What's a monitor?"
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# p, u3 L' u% B; ]# B" C4 I什麼是顯示器？
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4 }8 {9 [8 A7 x1 e( C8 k"It's the thing with the screen on it that looks like a TV.
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- P% F, x- ?; a1 {Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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}/ m* O5 i" |( A9 y有沒有一個小光點告訴你它是開著的？ + J+ j; ^+ k+ A2 j
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I don't know."
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, R1 J' Z4 ~8 v* Q {1 h* d M我不懂耶。
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; C( ?* i, Q F"Well, then look on the back of the monitor and find where
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2 [4 r0 H. z4 ~3 E! Vthe powercord goes into it. Can you see that?" ( [6 _+ F$ \9 _" c) K. R
$ |6 I6 `: E$ m8 g2 R d那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 a; }4 [* b) G5 o' Y9 h
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"....Yes, I think so." 5 S' E# H. I- M6 I+ b4 U/ b, P
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是，我想我看到了。 1 g- S/ e/ T" E( V @; j5 B" o9 Z
' W# a! }; ~) Y$ h$ v5 n3 ]6 I' {0 U"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 _& s! R, _0 }# @# I
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 q. S1 r( R6 m0 o
( F+ k, H* X8 \" O* @% P+ N# D"....Yes, it is."
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# T! `) K. u- j' S, H8 Z有啊!
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5 [. v$ g+ x+ ]. n; v"When you were behind the monitor, did you notice that there were ' o6 Y. b4 i) C8 \- I
5 P* Y5 O; [7 ^& ~two cables plugged into the back of it, not just one?" % ^# R4 {/ L9 f- g/ `3 t
" x C- v% |% {5 W& L你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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# n. |' G2 s4 j( D5 M0 R1 {"No." 3 p* Y! @* Y0 e% ]$ l' E' Q0 O
2 |. V( _- S# I6 f. k6 S K" l沒有。 " A- W3 s4 O+ \- L6 \! C2 Q
8 c/ P: [5 ~4 O9 B& ^0 z"Well, there are. I need you to look back there again and find
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6 [0 C$ {/ ~4 a, o; G9 ` U3 J/ [theother cable." 4 O! }) s" b' [5 H0 y4 @
4 c* g; ?6 k+ E就是了，我要你再到顯示器後面去找另一條電線。 3 ~" ?; g- a( |% G+ c& k X
' l6 ]. [! I1 U! ?, S, l/ }"....Okay, here it is."
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OK，找到了。 & Q9 `$ f# D1 C4 a: X
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"Follow it for me, and tell me if it's plugged securely into 1 ~' E( R: j; r" [( F
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theback of your computer."
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/ n. J4 L/ s+ [$ b! f再替我找下去，告訴我它有沒有確實插好在電腦後面。 b9 U6 ]3 p# x7 p' Y5 A' f+ Y( J
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"I can't reach."
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$ G- _$ `1 N2 n2 ?) ]+ G我搆不到。 0 f: |% K A, H, M6 X8 f; x9 [
; Z" P9 B' U8 G$ ~0 W"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ , L' s& t- `: ?- A& U+ p p6 r
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"No."
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; Z2 y; y1 t: N& @0 D看不到。
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3 ]* _: \. B( z! o: A"Even if you maybe put your knee on something and lean way over?"
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3 h( ], i/ B v3 f那麼拿個東西墊高，爬過去看一下？ / q, _- E$ y3 D5 y7 r& l
8 [& _9 \3 ~' M& z"Oh, it's not because I don't have the right angle - it's becauseit's dark." . f- ~$ K9 P, R% N; V) \4 |/ w, A! |
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喔，不是角度不好看不到，而是太暗了。
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' g5 p1 h) g- Q"Dark?" ! T+ H/ i$ e1 W2 x* p/ K! j$ t( n+ I
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太暗？
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"Yes - the office light is off, and the only light I have is & s6 g* M$ L! V8 G* m
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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' P+ u4 L7 g# s( p4 J/ f+ d8 d$ F"Well, turn on the office light then."
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1 m |& c8 C( [/ `* @; K& ]$ d4 w那麼把辨公室的電燈都打開啊。 4 s" `9 L/ _, _6 _' t- v
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"I can't."
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# A5 }* c0 P8 F; u& y0 q沒辦法。 6 H X: t) d1 Q w0 }
7 C9 n3 i" }" \! w4 v"No? Why not?" 9 |/ n& P; J8 V' q1 m; k: o" N; `
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沒辨法？為什麼？
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T: }2 J5 ^4 L" A"Because there's a power outage."
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因為停電啊! 5 S7 m; O5 P# f. P3 w8 V
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ h9 }( _* y3 y H9 Q/ L- WDo you still have the boxes and manuals and packing stuff ' o/ W4 ?1 x# P$ E. r
# o0 z4 J+ \9 b! q) h5 \yourcomputer came in?"
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1 @6 A6 T; m( R/ z停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* ^7 ^5 k% i; n V"Well, yes, I keep them in the closet."
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J: z) }* P" `# O) m嗯，是的，我已把它們收在櫃子裏。 2 Y8 k% \5 k; G& h3 U
9 I' h! y( A0 W) G! \3 m+ c"Good! Go get them, and unplug your system and pack it up justlike ! Q: c/ Z1 `% U. ]- N
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it was when you got it. Then take it back to the store youbought it from."
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/ ^3 A$ v( c! J2 q; h很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 a2 o3 a" u8 _, N5 E
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"Really? Is it that bad?"
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7 {# J! j' Q8 O& p. I真的嗎？是它壞掉了嗎？ 8 S0 ^% n- M) [& Y9 \' m, e
$ P& ^! ?4 u& V7 U+ Y4 T"Yes, I'm afraid it is."
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1 f0 l* R! H; }# X+ O' S- }- F* y是的，恐怕是這樣了的。 ; I+ W( }; T$ B! C) Q6 k
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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5 h# p1 R+ G8 Q- P"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
