Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 t8 p; {7 T+ r! x( Y) e
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 4 L u& \. F/ @% A, O7 A+ c0 Q
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是的，我有WordPerfect的問題。
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"What sort of trouble?" % I% J! D7 i# n7 \
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您有什麼問題呢 ? @/ F# i* u$ \0 X+ F' T
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"Well, I was just typing along, and all of a sudden the words wentaway."
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$ S7 O: F1 b7 P) `0 K我剛剛自已在打字的時候，突然間所有的字都不見了。 " C% K' m: V+ E+ N
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"Went away?"都不見了。 5 @5 S1 X1 p6 U# y3 P0 a4 Q4 l' ~
) \; j6 _7 P9 c1 b* ?5 O/ q"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 7 d9 g: @* v4 O# k" s4 Z8 p
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嗯，現在你的螢幕看到什麼東西？ 3 h/ |- J: y8 O( W
- o- f0 M! ?9 S"Nothing." ! b9 H# r& g$ g! A. ^
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沒有任何東西。
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2 @$ H( E u% j"Nothing?" ! E; y. R2 y5 H
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沒有任何東西？ 7 C' G7 h; z" F7 ]+ n3 ?7 b
* {3 J5 g( f+ j: h"It's blank; it won't accept anything when I type." 7 S( r' D1 ^: ]2 Z; x
5 L- s- j. m5 g: K- ?螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" / ~2 x, N2 S6 ]( a5 F
0 n+ _5 A P7 }9 ^您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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7 h* \* `( i4 Y* r我要怎麼說明呢？
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5 I1 \9 k* {" C" @" c"Can you see the C: prompt on the screen?" 6 s0 F9 A/ ], v _7 A/ f6 d
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你可以在螢幕上看到 C: 的提示符號嗎？
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I I) ^* g4 U+ v/ j"What's a sea-prompt?" 1 H# j6 G% j+ `; g; K. v3 h6 f
: Z. E6 D& B) n什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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" U5 A% W5 U/ g4 l% I, {"Never mind. Can you move the cursor around on the screen?" ' _4 M' L) y5 ^5 V0 q
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不管它了，你可以看到游標在螢幕上嗎？ ' B+ j$ ^6 {& W4 b0 x% v
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"There isn't any cursor; I told you, it won't accept anything Itype."
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: I" f/ o/ _ Y% T3 y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + Y0 s( y) O8 K8 I) \
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"Does your monitor have a power indicator?" $ U6 e8 L$ V& a( k& A' B1 v; |
- [" ]) I$ Q2 D3 s) \: l- h顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" w' j1 U) z' B" B4 j2 F
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什麼是顯示器？ , i# M( z- { }1 _& O7 |' p- U' ]4 M
$ O n7 s$ A Z' s4 Y# S% F"It's the thing with the screen on it that looks like a TV.
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, Q$ Y( `& g9 J4 j( ?" @Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 0 W [, G1 ~4 I( U' V7 s
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有沒有一個小光點告訴你它是開著的？
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7 _1 r6 A% L* s! c' E7 V- h9 U" z( DI don't know." & \5 v. R+ `4 Z* F/ M
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我不懂耶。
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, ^# @( e# z$ {8 M0 ^"Well, then look on the back of the monitor and find where 9 S }3 r' K" l# L6 E4 t6 X. N6 q
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & W# A4 p: m- l6 z. W
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"....Yes, I think so." 5 p. R8 J: Q* P; a: t
2 u6 K5 c- z! ~ B是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & Q. A7 y% J6 `6 R" S
+ q$ ]8 i; S7 K: K) u, {$ O/ B# c& C) p% ~太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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4 J$ \+ l$ y! k( x8 S, I) T$ |"....Yes, it is."
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有啊!
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* u! P3 q4 D9 `: Y8 x6 x"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 0 F& K2 ? ~) K7 D0 I u8 o: W$ }
3 ?2 ~, Q1 T3 z$ @$ i$ ]你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + Z! s' s9 L) k! A8 |* c& a; k
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"No." 0 R4 ?- t: f* z# k' _* ~6 o
/ K* Z4 H2 S# F6 n沒有。
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"Well, there are. I need you to look back there again and find ' F7 {, a$ i" u$ L7 s& a
4 f/ `2 S$ y( j. ? }theother cable." . u( V( ?6 s( v9 T' R2 T# E
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就是了，我要你再到顯示器後面去找另一條電線。 ) O- O3 T2 f+ Z) @2 a8 z+ m
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"....Okay, here it is." 9 P$ W. t* O& f2 B; t
) o6 c8 m( C2 H( E2 [OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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5 `! X! W/ ]9 ~* |再替我找下去，告訴我它有沒有確實插好在電腦後面。 M0 V: a# b& D) i3 {
" F1 b2 F' C7 K0 \2 F"I can't reach." 7 K r9 k/ G; D# A8 }" ^9 d) a! g
; u8 S" F4 m2 V/ d M我搆不到。
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7 t! G* g5 C# W: N& T9 E"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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7 J4 `, S" q; o"No." - z6 I2 _. v# G2 m1 Q3 d5 i
1 Q) P5 b9 g' a看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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1 _" j- i' u, l9 h. E"Oh, it's not because I don't have the right angle - it's becauseit's dark." * N5 F) }0 a' ~! z- i& g) S& z
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喔，不是角度不好看不到，而是太暗了。 / M7 [# _ @ E: u1 r! U
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"Dark?"
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太暗？
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+ k3 S: Y6 X3 w1 f, A- w% [. [& o"Yes - the office light is off, and the only light I have is 9 d2 Q9 o, [) u$ q
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comingfrom the window." d, p5 ]6 o+ N0 I/ D. U
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% y- B+ J. c0 N0 E' a"Well, turn on the office light then." 5 ~* q* N# U/ @2 j! d; `
4 @- x1 l Z1 h. @* |那麼把辨公室的電燈都打開啊。 % y9 ^5 [/ r. ~8 l+ q( H! ?
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"I can't."
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." ) \0 U- @3 u2 q* C: t }
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ' E9 W. w" ]$ d z
& X* a1 i1 k/ m& YDo you still have the boxes and manuals and packing stuff
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# b7 ]6 X; K) p r7 Vyourcomputer came in?"
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9 b% d# s% x9 { i$ M3 H停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % y. l! C* S5 |) R8 n# @7 Q7 t+ v; e
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"Well, yes, I keep them in the closet." 6 N% }0 E6 g6 `2 F% b+ e
1 g! g) S6 F+ j& M. O嗯，是的，我已把它們收在櫃子裏。 6 j% p) c2 Z- X; e- b
8 p: L- e' [% R) j8 B" Q0 |0 t J"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 8 q& d: y! b( A! ?1 w9 i3 [
) e0 n% ?8 Y: S! V& R很好!去把它們拿出來，然後把電腦搬下來包裝好， 8 |7 j/ C) o |+ G/ v
0 X" B- Q! Z( @, n1 q( r8 b- [* U- H+ g就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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2 C0 v$ ^+ }7 C" h"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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9 u, X, `& z! K) ?8 Z' Z"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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/ c* x: W1 K! K' D"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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* G, W# @$ P1 y h) R"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
