Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 c4 u' `5 T0 f+ ~* a
" S2 s {3 R1 Y! X" P, u8 L' @1 }' V"Ridge Hall computer assistant; may I help you?"
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$ c0 [# n; d4 K& U. ^' U6 mRidge Hall 電腦公司你好!我可以為您服務嗎? : L2 n# D7 q8 k& K, b
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"Yes, well, I'm having trouble with WordPerfect." / P2 [7 B; o" E
" u5 M ?: P1 z( I+ t% D是的，我有WordPerfect的問題。
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+ e {: }: t4 |( C"What sort of trouble?"
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您有什麼問題呢 ?
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0 t. Y/ d- C$ |- a7 }2 U" a" m"Well, I was just typing along, and all of a sudden the words wentaway."
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' c' V0 F! y) u$ {& @, }3 q我剛剛自已在打字的時候，突然間所有的字都不見了。
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. ?: m7 O/ t$ b; L( S0 K"Went away?"都不見了。
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% r1 @4 W: f' x* ?4 G; `( d"They disappeared."
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它們都不見了。 : K9 a& Q, D. X+ C- Z
" h1 @0 i5 E9 F+ w$ r8 l9 {"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 6 `- B/ {% x. `, T+ z. g% W2 M3 N: g+ U
/ R, A: x# |2 I I& A沒有任何東西。
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6 J) ]7 E5 S( w" X"Nothing?" 7 ]& Y. V- i9 @( f R- ~
3 z) O7 H: A& Y" U沒有任何東西？ ! c* Z+ d' Y0 I/ v w
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"It's blank; it won't accept anything when I type."
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5 P- B5 l% e" e5 E螢幕是全黑的，我打的字它都沒反應。 + n* R5 {8 T* |# }
( U8 m! d; o& R4 a"Are you still in WordPerfect, or did you get out?" 3 C, a6 l8 \8 O
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您是否還在操作WordPerfect，還是以經離開了。 8 J3 J; v0 T9 L Z1 v
! v# ?& N1 Y6 r3 M"How do I tell?"
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: W' M Z0 H ~- ], F2 K0 e我要怎麼說明呢？
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% E6 H1 [+ a' t) ?) L: S7 T"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 6 C- O9 F; B) l- T3 u
( |* ~4 H& }9 b0 e"What's a sea-prompt?" 5 u5 E) G0 s5 ~1 }1 H/ ^% f! p
2 D$ _. y8 f% f: U) K. v O什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( G! m4 s# I* P
: _3 u7 u x. D1 L# A7 Q* K- E"Never mind. Can you move the cursor around on the screen?"
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7 F' L4 s! ~' \3 c6 J不管它了，你可以看到游標在螢幕上嗎？ $ k) b( h! }6 I Z2 G
+ h! b) n" D* N"There isn't any cursor; I told you, it won't accept anything Itype."
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8 l% s4 H3 t# Q( D& ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" , G+ F) I: P9 {3 g
) e( Z& G; O) s( {% q# k顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ " F, T9 e0 ?1 |1 l# d% i
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"It's the thing with the screen on it that looks like a TV.
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* Q' z$ K8 O, BDoes ithave a little light that tells you when it's on?" 8 a, L& P W; Z
W& F; o' k# u; o0 O就是那個看起像電視的螢幕， ! o# J4 d# ~9 ?) G
4 J5 h+ [' H$ b, o( p有沒有一個小光點告訴你它是開著的？
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* r) q) G! V: u/ L) ^/ n/ cI don't know."
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- s5 N% |) i' Q) A我不懂耶。 : y7 a8 _9 |7 u2 y
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" : V" k" S1 v' _& }2 T
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 % @1 U% ]0 u- C! Q+ H' j. ^. t
+ G9 ~0 [( `" z: Y4 z' t; b"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" s. k: {. Y2 b3 A( v. G T"....Yes, it is." # M4 O Q4 K6 u! ~' C
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有啊! " v# a# m" ]2 y" g2 q
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"When you were behind the monitor, did you notice that there were 2 J9 B6 F) b/ D) _- d
1 ]9 V7 C) h( T% }* O vtwo cables plugged into the back of it, not just one?" ! g; D; y" W8 D$ l6 k( A
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " v8 m% `/ J0 |6 W
( Y8 {3 m2 C: P: Y"No." 7 R* o$ U( K+ C1 V! a) u* o
7 ~' L/ ~$ `/ f/ M沒有。 . v. c: ?; E5 M" l4 G& t' v
) l: R% ?8 i0 H1 _"Well, there are. I need you to look back there again and find , ^$ C/ e' ?& x2 w1 p
% S# W* }4 L, Q5 x- W/ Htheother cable."
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' G, C- v( r1 e; q Z# B. q就是了，我要你再到顯示器後面去找另一條電線。
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0 L4 f: E! {( f" O- ]4 [/ K- |! A"....Okay, here it is." & K, e0 I: b5 u# r. a: d9 K( @' c
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into ; d d+ z0 l" l$ f: ~
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theback of your computer." + q% O1 F7 n3 T$ ]' l
3 F( i8 L$ T* E0 ~! y; m2 Z再替我找下去，告訴我它有沒有確實插好在電腦後面。 2 c4 ~7 M! [! H/ l
7 Q: o, s) ~: m' q' ?) Q: C"I can't reach." 3 m1 U5 W8 W4 x' ~3 ?" n
% O, a: X' ?* X7 U% P5 O8 R我搆不到。
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"Uh huh. Well, can you see if it is?" + C' e4 v& T+ v2 A8 [
$ n4 J+ Z, j* H; v% B7 L# M( Y+ R1 t嗯，那麼，你看得到嗎？
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"No."
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看不到。
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) Z/ G! w+ m5 K"Even if you maybe put your knee on something and lean way over?" 3 q# G/ A; i6 q; g+ s& d& \) r
9 X& S# T" f" g那麼拿個東西墊高，爬過去看一下？ # t( u I+ h$ {
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 k: ?9 P6 `: u2 `5 o: K
" i4 M$ k! Q. S, P* n4 K喔，不是角度不好看不到，而是太暗了。 - q: M' K) d3 ?3 L" f; Z8 o
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"Dark?"
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/ T& ~2 H. N, q) u! ~" N太暗？
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: i2 `, g5 A' ^0 w; E"Yes - the office light is off, and the only light I have is
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( x' a: f* C& b& N; u( Tcomingfrom the window." % T( |4 v) e6 U
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ z4 H" p/ I6 x$ N# b
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"Well, turn on the office light then." % C5 ~# y% L/ R1 ?
: w: S; E7 Y! X, q5 ]) Z那麼把辨公室的電燈都打開啊。
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& P; r6 X- c9 ?7 ^& a9 k"I can't." / Z( V9 a8 y# r T
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沒辦法。 , P3 D6 g4 I) ]/ R& j& {
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"No? Why not?" # I4 E, Q+ G: \. X% u
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沒辨法？為什麼？ + x3 [; S6 `# r! a# X5 Q
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"Because there's a power outage."
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+ J5 R9 Y+ Z* S因為停電啊! $ G* r- ]" {$ ], T
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"A power...... A power outage? Aha! Okay, we've got it licked now. * q' d3 F' K% G% e- k6 B: b# q5 J
1 ^4 S5 X8 X* _1 c" VDo you still have the boxes and manuals and packing stuff 9 B' f5 ^+ r; |3 l( ^" Y$ N- Z- ]
+ K3 |8 m) X0 T5 R( ~yourcomputer came in?" 5 Z0 X' \( L' V9 Q6 I0 r2 A5 D
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停...停電？&#@!(& ，喔!OK，現在開始打包， 5 v+ ?% y$ I+ e) \, T9 C9 {8 v
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : z2 z' B* W! T
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ' |) d# t: I* w) \* d5 \
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ) W. E. p9 {4 m1 h) I) \. Z
7 n: U5 A+ T5 S3 T就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 m d) t% I6 N Z2 u1 ?- b
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"Really? Is it that bad?" % y9 m/ \/ d( k! v' R- \; G
4 X9 U1 M, f, k4 f真的嗎？是它壞掉了嗎？
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3 M) f. W: y1 ~' V: |* E; h"Yes, I'm afraid it is." 3 c; y& \) N8 g" C$ q6 ]8 j
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是的，恐怕是這樣了的。
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# W( E# `8 Q* O"Well, all right then, I suppose. What do I tell them?" $ m0 q5 }2 |8 M2 Q( B
2 Z8 R' a( i8 b; J+ x6 g喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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8 J' w3 C; I- b9 W( C, F* E( S就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
