Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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* D0 H; w& g% o7 {"Ridge Hall computer assistant; may I help you?"
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7 K1 R4 t; t) y j/ `: o- pRidge Hall 電腦公司你好!我可以為您服務嗎?
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: a5 O, d3 M1 H* `' V8 c8 {9 a"Yes, well, I'm having trouble with WordPerfect."
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. {5 G) s `# k是的，我有WordPerfect的問題。
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"What sort of trouble?"
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- _; I7 ~3 A: a( S* s# i2 M, z您有什麼問題呢 ?
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3 o- H( W2 _- i. K* |2 N0 u5 t' e"Well, I was just typing along, and all of a sudden the words wentaway."
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4 t% P W3 O" j7 m' r6 e7 {6 \7 C我剛剛自已在打字的時候，突然間所有的字都不見了。 , V5 c4 U# g$ {, h
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"Went away?"都不見了。
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"They disappeared." 6 g, Y1 i7 h( R1 q, g8 _' L1 t
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它們都不見了。
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% j9 _9 \) C" M4 ]0 p- V"Hmm. So what does your screen look like now?"
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0 K$ i, v8 n5 u2 x嗯，現在你的螢幕看到什麼東西？ 5 `6 X' a& W6 c8 m
$ w% e; \' c2 H$ N4 G! i"Nothing."
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' h2 U0 }1 b! x/ P9 i5 D沒有任何東西。 # O" p& p8 C0 p% {$ M2 h7 N- l
* E! S) l9 J; a, s: i"Nothing?" ) I. f' I% V1 t6 P$ N% J p
! z5 n' R" D' k4 y& S4 y, y沒有任何東西？
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1 C. Y# N' N5 s4 Y1 y"It's blank; it won't accept anything when I type."
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5 h( h _& @" s0 X* n' m0 F螢幕是全黑的，我打的字它都沒反應。
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9 K6 y: R6 i0 `& l# m0 G"Are you still in WordPerfect, or did you get out?" + _* x" l: } q4 o7 q
- i* ~/ X$ t& b" k9 }您是否還在操作WordPerfect，還是以經離開了。 6 N7 \# a9 D) o7 ^1 @: d
Z( b2 g4 q h- o4 q"How do I tell?"
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3 X q% x" Z A7 n$ V5 z& L我要怎麼說明呢？ " o$ S% K, e! y
5 q* A, S: m0 }& D, T"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ( C3 m% d |! E+ X
- q* }/ n7 c/ C. ~" I"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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$ ]. \2 \ ^5 |/ {"Never mind. Can you move the cursor around on the screen?" ! X8 Z+ T7 B, Y) `
# o6 y* ]! L2 i+ z不管它了，你可以看到游標在螢幕上嗎？ 9 E6 ~( T& Z6 J Q" U/ ]! m. S, ~
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"There isn't any cursor; I told you, it won't accept anything Itype." 5 t! O2 k' b$ x: U
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 o9 }+ @) w4 t/ J
2 |0 ?( i) o8 O" {"Does your monitor have a power indicator?" 8 x+ p$ f5 n2 l# H
+ J" \8 Z* Z- t$ ^) K顯示器上的電源指示燈有沒有亮？ m( j7 E$ U ?0 _- C/ f, x
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"What's a monitor?" % n& D2 b- e; |3 n5 Q8 p
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什麼是顯示器？ , E" e, p' x# u$ p. B
( K5 b0 ?# x/ |# T8 h0 l"It's the thing with the screen on it that looks like a TV. - [# H, `9 F: g
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Does ithave a little light that tells you when it's on?" 7 }. v4 V+ t$ v
! ^9 j `' ]# k' [就是那個看起像電視的螢幕， # R" g2 x( j |; N: o, x* }
3 g% m1 L7 h7 I: N# f/ b, G/ p有沒有一個小光點告訴你它是開著的？ ! n( _9 \/ y# Q& a# q
& r# t. S# v$ @3 P6 rI don't know."
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我不懂耶。 2 r- q7 q% Z3 ]8 F3 V m
9 o4 [# h+ n: Q8 L/ y0 M& t"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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! N B6 V: B) W0 M- N( K那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ' v; I% ~, _" ]8 l( A6 Z, N- w, H
3 y- D& j, l" c) V" @* [7 L是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 ~" N5 L" M$ g
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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' x9 h2 C8 H+ a6 C' k9 D: g8 r6 \"....Yes, it is."
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% ^8 y ?5 ?( Z% J h/ n* t6 W' U+ ]2 e有啊! L& M p; q. f% T
8 x, t6 y% ]/ n' }# U"When you were behind the monitor, did you notice that there were & F! J: J' d: |3 [8 a9 z: O
4 W! u7 B2 v. Y2 Q8 I; p: g: Etwo cables plugged into the back of it, not just one?"
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6 {3 T0 o( @$ d+ n; M! j你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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" j! G0 o7 p2 y) E: R4 W1 m"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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- M: R4 l7 Q$ q' Vtheother cable." * N/ \( [3 t! Y' h
6 D2 H1 x2 G! t% A就是了，我要你再到顯示器後面去找另一條電線。
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) F0 n6 F/ F# h3 g"....Okay, here it is." . k5 n# K) e4 D# k/ l- f$ `4 ^
0 M: Z& a: `7 \3 Z! T* IOK，找到了。 $ R$ e( r8 ]) D$ ?
' M8 a& P% R" w) A. |" n% k"Follow it for me, and tell me if it's plugged securely into
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' _+ @' L2 B" G8 }8 U2 ^( rtheback of your computer."
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" ]& [ r: `9 M' W9 h/ q2 X再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 q+ k4 t- b) R, |9 C
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"I can't reach."
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- Q! q2 V" F9 K$ e! M( b% v我搆不到。
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) a: ?4 v. E$ N* r/ ~"Uh huh. Well, can you see if it is?" + R% W& q! k' s
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嗯，那麼，你看得到嗎？
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4 s2 ]& t0 F! c4 |6 Z" a, t"No."
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9 M$ P+ c2 e, \ m* w. L% `2 H看不到。
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. V# w n1 j% M( Z5 [ } f"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 L( r) ^& s6 B
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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1 _3 y ?; \! [: j/ b" K! B太暗？ 7 x0 c( r" g3 K% i b, r% E& p X
+ L& g: R" H6 V& D* ~"Yes - the office light is off, and the only light I have is
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* j) _% N F6 I' I; c, c9 Ucomingfrom the window." % Y( G0 v: E) F- \* P: w+ j
3 P( Q2 h: M' b4 m; k是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 _/ l% t" V8 k* W/ O7 }/ X& s
6 m. ?3 o% L- U) }$ x4 S4 ~! y+ z8 S7 z"Well, turn on the office light then." % t& K. V$ x5 U, _5 o' W/ s
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那麼把辨公室的電燈都打開啊。 # J$ k6 `$ u L6 I( B7 I
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"I can't."
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沒辦法。
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"No? Why not?" 2 ^7 W3 v; ?2 m$ z/ ]
' d$ D0 [' w: \ ]: K5 m5 N沒辨法？為什麼？ : m( F3 `: @6 t5 ?. C( e0 I
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"Because there's a power outage." ( C# i. ^! C+ {: k
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. * ^' o2 \4 J ]
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Do you still have the boxes and manuals and packing stuff ' Q. E7 X, _; M# m( y5 v& e
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yourcomputer came in?" / ~; h0 j3 c5 \& S+ z; G6 A
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " i' ?+ [/ |, u3 L0 p* D# ]% r
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 * k, L# e. z. |+ m
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"Good! Go get them, and unplug your system and pack it up justlike : e! E3 h& ~4 X* R0 G) X( u+ d. j
/ F+ ~0 i4 |' P$ D4 \- Vit was when you got it. Then take it back to the store youbought it from."
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+ U" ~* H6 w* c9 J很好!去把它們拿出來，然後把電腦搬下來包裝好， ' C' b9 `& F- f0 s: {, k
~3 d% f/ o7 V0 I; J+ ^: C$ W就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # e4 G6 i8 g" b- w6 F
8 z/ ]( i; z3 ^"Really? Is it that bad?" 7 e, E7 M/ t. ~$ Q) Q+ f
3 k+ b% v+ r U; {; U/ F真的嗎？是它壞掉了嗎？ 4 u& X0 w2 k5 F" I. C
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" . m( S8 v% l i9 r0 o8 [9 O$ r
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " Q }9 }. H4 G. ^
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"Tell them you're too stupid to own a computer." " y7 }/ e I' ^$ @
2 ~( }+ Q3 u/ y4 y3 x& X' @就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
