Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" }! t! i, K! G
% O( `$ j* r, Q( L+ }Ridge Hall 電腦公司你好!我可以為您服務嗎?
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- c9 k% \8 B D* a4 V"Yes, well, I'm having trouble with WordPerfect." + p6 X, p( [3 d. c. M# J# y
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是的，我有WordPerfect的問題。 : f8 N9 f7 K' f5 G8 Z
& b. L, e. d$ L: w! V; I. Y"What sort of trouble?" " ]' E6 Y/ N* ]% [" j
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您有什麼問題呢 ? 9 y3 ?7 g& ~- x Q: M$ h! c! X
$ |$ @" H' {# I6 p1 v"Well, I was just typing along, and all of a sudden the words wentaway." Q9 ?$ h# N. a! G
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ) d- Y v! Y' ?- v
& S4 E% a B. T8 M"Went away?"都不見了。
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/ i/ n' d6 r: q4 }$ }( q u, G"They disappeared." " j! h6 Y% s% d
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它們都不見了。
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1 [4 m j5 E2 H3 d"Hmm. So what does your screen look like now?" ' D! n8 B8 k- M# t$ o0 `# i
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嗯，現在你的螢幕看到什麼東西？ 7 x3 S6 Q2 J: ^' }& m& L
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"Nothing."
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沒有任何東西。 , W7 h( B6 _6 w, d* X6 Y) F3 y
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"Nothing?" 0 I/ f+ T. O. |. j, N
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沒有任何東西？ ) Q& }3 h) Q( k% ~# Z
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"It's blank; it won't accept anything when I type." . l' R2 G k1 Q4 c" y) |2 M( h. l5 Y
# J" u8 n. Y2 i, ?4 {( F螢幕是全黑的，我打的字它都沒反應。
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% m# R: @8 g z"Are you still in WordPerfect, or did you get out?" 5 P) B) ?$ @5 _6 A! a5 L
. G! t" I; l9 m' o+ S* ~1 W- h您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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3 U9 X$ H. H' K6 q U; O1 `7 k0 o"Can you see the C: prompt on the screen?" & l+ q" C8 _1 L1 Z: S4 {* h: P
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你可以在螢幕上看到 C: 的提示符號嗎？ ! e/ \ W, C. G/ M$ f0 s
/ D) \* }& K, e1 t2 e" V8 ^& B"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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/ G* B' A9 \# y"Never mind. Can you move the cursor around on the screen?"
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9 l" q: `9 j4 Z/ k不管它了，你可以看到游標在螢幕上嗎？
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& s( y4 K) N7 E! T2 `6 p9 o"There isn't any cursor; I told you, it won't accept anything Itype."
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: H% A* W1 @% k螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + T5 ?' Z! E6 s7 g
- m* |3 R" y) }8 x"Does your monitor have a power indicator?"
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7 k0 _! j4 B- B/ l q顯示器上的電源指示燈有沒有亮？ 0 }5 X6 j' Y& k
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"What's a monitor?"
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什麼是顯示器？ ' R8 d0 ` L0 A
" N- O" l5 N! |6 Q"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 6 N) P- n; M" M! F
/ }1 b# Z" k* M' L9 v: z就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ % D6 O. x) P( }! {/ u
b: j1 E! f, _: y( L! DI don't know." * Z( w0 y3 [9 C+ B) K4 J
) \( c" N5 Z5 V8 I0 [我不懂耶。
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0 V$ ^6 p7 @$ V( t. s7 ["Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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* `5 u; B3 b/ j, W4 \4 q那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & f. k/ Z. ~3 o, q
4 w7 ~( Z5 T' o" o, Z8 z+ L j"....Yes, I think so." 6 F# E) ]' d/ W; ]* `
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是，我想我看到了。 7 G% }$ D+ s% h1 `' q' @2 I) R
) O: \; ~9 I" Q$ \& X ["Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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7 a O) p6 h" R [8 T; i: x: ?太棒了，沿著電線找下去，看它有沒有沒插在牆上？ # ~+ `6 |) |5 } {( |/ s
/ c. F) r1 P, y8 t# O"....Yes, it is."
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$ n! W( n' L N有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 m+ r7 t% R2 r. O
% @: b' l w/ D! Y/ T"No."
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沒有。 " W, q0 | ~' C) j4 A3 s! o8 D
/ g( i$ _- p/ ]+ R% c* p+ F5 ~"Well, there are. I need you to look back there again and find
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theother cable." . U* A: x: n# ~0 q) @* u1 I
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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7 Q5 k/ p2 O; B/ l ]! S"Follow it for me, and tell me if it's plugged securely into ' x( b& i- P- p5 I
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theback of your computer." + W8 i* b2 @, Z4 k E
6 q2 f& D% q1 ?2 i! A' y再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 G& Y7 K+ V6 _. q$ O6 w
; `3 O( l( @ {"I can't reach."
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6 } ?+ Y0 x; p7 `我搆不到。 / s* B+ {; n1 h; q4 d* C3 C, \
# ? D0 C, f2 [" O9 ` v"Uh huh. Well, can you see if it is?"
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7 n/ T* K6 X/ ^. l+ s7 W, o. X嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" $ `8 O/ l# q3 L M
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那麼拿個東西墊高，爬過去看一下？ 8 ]$ ~6 g' t" W+ X& Y" \8 L
. O2 L7 b' f, k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 R# B# f2 J5 C+ V# ^/ e喔，不是角度不好看不到，而是太暗了。 - ]/ }& {2 t% ?" t- X+ O. `& [: z& w
5 ^# t9 K5 ~; \0 o! n/ p$ o"Dark?"
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! r. S7 [8 m2 H6 l) ^: V! M太暗？
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/ `7 G* I" a' [! [; [$ x) p"Yes - the office light is off, and the only light I have is / E) p! w6 ]& L# K
/ s" ^) D5 e, ycomingfrom the window."
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4 P- }: Q, w! E2 h, a4 B+ U是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 y* S# q0 W; _
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"Well, turn on the office light then." 0 k0 v, V6 m- u0 p
' c. Z% l- {# T( |9 D4 N那麼把辨公室的電燈都打開啊。
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, i8 t/ V: j# B"I can't."
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: e; L' l3 L- T5 n% n6 Y沒辦法。
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"No? Why not?" ) [ ~: V& i7 E/ D3 X
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沒辨法？為什麼？
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1 v+ j& f5 j: n( K"Because there's a power outage." ) Z8 x! }7 G m: R
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因為停電啊! * F [/ V* L, y9 P7 g# t" f4 h
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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* j' E0 E- H' ]- @8 ~3 zDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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7 a+ K) ]( K9 A" L4 N( v停...停電？&#@!(& ，喔!OK，現在開始打包， P" V& w# r/ c
; O5 P, i7 C' I" d; p6 Y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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4 o( l: o% I2 _嗯，是的，我已把它們收在櫃子裏。 2 E. |; z2 N) v: _& j: A
; j- H' E2 p# a: o( o/ e% t"Good! Go get them, and unplug your system and pack it up justlike
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v& G& w: Q7 S6 M6 Mit was when you got it. Then take it back to the store youbought it from." & [: K$ _9 p: M: Z# C( d
& M! a4 S3 t1 S- y' Q, ?. j很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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% r# O& R/ g {"Really? Is it that bad?"
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5 F7 F- ~; }) w& R真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 A: y& Z4 h/ t; g/ C
- m( U) H1 U9 l4 P' x- L"Well, all right then, I suppose. What do I tell them?" 3 c. `9 f$ G7 z1 L5 J
) ?3 I) O( l; |' t8 K# f+ d9 t5 w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 9 |) @6 I) `( L' x
# a3 U7 z/ J5 Y( P" s"Tell them you're too stupid to own a computer."
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9 |# X9 D/ O4 v* S就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
