Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" - ^+ b8 x' T7 n" @
4 D( M9 E# _2 ?4 ^5 y* TRidge Hall 電腦公司你好!我可以為您服務嗎? i" Y4 o( F9 e0 T5 K! G6 m
" U2 Q; z6 A1 L5 c"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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. C0 v9 Q$ J# ]$ R2 a您有什麼問題呢 ?
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' e. l" g5 O4 y- C: Q"Well, I was just typing along, and all of a sudden the words wentaway."
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& }: {+ v: C2 x我剛剛自已在打字的時候，突然間所有的字都不見了。 + S$ b0 B% l, p# E8 U
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"Went away?"都不見了。 0 c, d! r z" f2 h' k$ m+ U$ z; S5 n! q
w9 Q; M) V9 K"They disappeared."
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( I. Z* Q, l, a% G它們都不見了。
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"Hmm. So what does your screen look like now?" . N0 x6 c. ?" @8 @3 _
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嗯，現在你的螢幕看到什麼東西？ + e) J0 N! M3 F. i. d! l {# _- f
, m7 @# _; k$ z1 E. j; _"Nothing."
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0 U0 }* w! ^ x$ z( i沒有任何東西。
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"Nothing?" / h/ g' w# z8 e- _+ R8 Z% ?
! d0 k# Q9 Y' D: O7 f0 c8 t沒有任何東西？
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# m* c' m" O+ Y8 m"It's blank; it won't accept anything when I type." 1 O; S, t( s, Y# E Q; r* s. u
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螢幕是全黑的，我打的字它都沒反應。 ) Y6 O$ j% w5 H& p
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"Are you still in WordPerfect, or did you get out?" # v2 W7 B2 }0 b# I. t
6 k. L; |+ W M# x# n3 A您是否還在操作WordPerfect，還是以經離開了。 / o/ }" W7 x: \" c4 |7 o n6 E/ Z
0 i2 p' J: h) E"How do I tell?"
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4 |* l0 q5 |( G- G# m% b- O我要怎麼說明呢？ 8 g/ [* j! a+ ^& ?2 v0 q
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"Can you see the C: prompt on the screen?"
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+ z, c* n! _- p7 u你可以在螢幕上看到 C: 的提示符號嗎？
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3 H5 ]- _/ x$ z+ d8 w: Z- I# z"What's a sea-prompt?" 5 u7 i# s% Q, z3 u$ g7 G
. a6 l2 v) E8 u' z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! [% k+ t9 n8 s
& \- Q4 v4 F* l) J& i"Never mind. Can you move the cursor around on the screen?" 5 }, A4 \3 W% R* G* n
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不管它了，你可以看到游標在螢幕上嗎？ 8 L8 I) w2 }' d9 G
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"There isn't any cursor; I told you, it won't accept anything Itype." $ G; C2 e8 L9 E/ P, Q. u) I
2 S0 w& D' v! H/ P! z% H5 e5 [! C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 @; @# r! n& m; G
9 m) D4 F3 `: G( U* G( ?"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 5 {. W4 ?; i& |4 q
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"What's a monitor?" $ }/ f, F+ [6 W
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什麼是顯示器？ . I& y4 e* A8 f1 o4 E3 k3 H8 A7 _
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"It's the thing with the screen on it that looks like a TV.
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5 k2 R$ j4 ~* ], k; n, n$ FDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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( }: |% i0 g3 d! C有沒有一個小光點告訴你它是開著的？
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; L/ @: u# o0 Q1 J5 k4 }I don't know." ' i/ b& ?# {" B }1 S" F
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我不懂耶。
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- c- {4 o4 K0 ^( v3 _; y"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 5 o& R8 d! s) @$ Y' `0 o
, C) O) [+ Q5 ]; R$ R1 G9 ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 C$ ~6 q9 H p$ i! h. y
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( e! ?+ {6 v" \' J1 S" v+ \- C
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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' \3 \4 F% J" u7 l; N- L5 y9 E! s"....Yes, it is."
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" N# l* r b& b J, s9 O2 Q' B有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 \0 O/ a- H/ n) P
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"No."
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沒有。
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" F, r$ U$ C( \" z4 d"Well, there are. I need you to look back there again and find 1 [" d2 m5 g+ s
- f( x1 m* ^/ o: e" Rtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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9 e, s M. J% t8 B"....Okay, here it is." % j I" }& \5 b: v- M; Z
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OK，找到了。
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0 w5 E6 F% O1 y$ B"Follow it for me, and tell me if it's plugged securely into
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2 j G% N. J, b7 c7 Dtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' G9 E) b! u& i9 q1 a' `7 u) Z
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"I can't reach."
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( e; \: x9 F* H( _' X$ X& R我搆不到。 0 P, _$ V! l7 Y5 k' q/ n
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"Uh huh. Well, can you see if it is?"
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9 H+ K& g" R2 k* ~ u1 i( j嗯，那麼，你看得到嗎？
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"No."
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6 L9 b' ]: t( e& ]看不到。 6 {( d0 q3 b4 ~
) L* _6 C4 ~% i"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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5 `# A2 w8 `9 `) D/ \9 i"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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; Y0 O' A( N& M6 ~" v6 U"Dark?" 6 D) N9 F9 L* R6 u" r8 j& `# T
- f3 q- U; \+ V! A太暗？
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"Yes - the office light is off, and the only light I have is 5 B) K# p+ Q; j
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comingfrom the window." : H( |! K( P2 f, `
0 D% X6 S. B* R& ?4 T是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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: w" U: o5 Z- G8 R9 K"Well, turn on the office light then."
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0 z1 D# F" X% H S8 Z8 @. ? X6 a那麼把辨公室的電燈都打開啊。
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"I can't."
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5 x, }& O5 G( d6 x沒辦法。
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; E, e$ N* |8 \! g* {"No? Why not?" ! W+ k5 K4 s* f2 W* X
8 l# }/ Y+ q. f沒辨法？為什麼？ 9 f" t6 o4 p$ {
8 K- P' R* x0 `8 O"Because there's a power outage." 9 P$ B' {2 b% y/ k }: ?) d
( }+ Z, d7 a9 j% q因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ' M$ U+ p) i9 ], e
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yourcomputer came in?"
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! B+ |( Y, } L5 d停...停電？&#@!(& ，喔!OK，現在開始打包， % I8 C4 Q: z* J& O
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( L P" C0 f3 U8 G
. Y' r' j6 x' j3 C"Well, yes, I keep them in the closet."
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9 X v& ?1 l I; G3 I0 G+ ?6 G5 G嗯，是的，我已把它們收在櫃子裏。 6 P$ w2 o- d, T# w
+ w8 q3 J5 @+ [9 s. u4 W"Good! Go get them, and unplug your system and pack it up justlike
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3 e6 Y$ o: ] ~9 M; I: lit was when you got it. Then take it back to the store youbought it from."
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6 k9 q: J7 y. }% X很好!去把它們拿出來，然後把電腦搬下來包裝好， % s% a& z& Q# Q+ B4 P" D
; z L, w1 B0 `' x U! a$ v1 r+ u就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , S8 O. [4 @* S( [6 C% ~
" T6 N* }. y& G: a"Really? Is it that bad?" 3 M" J6 J% x! @8 i! P* N
# u, I+ b% J- }' C+ d" p( {真的嗎？是它壞掉了嗎？ * Q4 W' e- s$ K
9 w1 v( o' Z: o" E( D& d"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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( ?& n3 E/ I, b7 K, |* C. S"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! O5 W' a# u! C* { d3 X( f
# }3 @9 Y. Y# ]"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
