Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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* P* v3 P' w: L- T" x"Ridge Hall computer assistant; may I help you?" 1 C* h& q$ |; S- y
0 `: g# P$ T p* fRidge Hall 電腦公司你好!我可以為您服務嗎?
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: z$ [0 W8 I& u$ k8 j! }3 T! C"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" & m! G* ]- c2 \; U6 n9 C
# v: @* U/ Y/ _9 u3 ?4 ]; {; \您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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7 |$ ^! a, O. u' \我剛剛自已在打字的時候，突然間所有的字都不見了。 7 y. o6 c% v s% v( \
! l7 W6 m( x q6 |! s- K1 H3 ^"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 4 ]+ j4 n6 q) v
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"Hmm. So what does your screen look like now?"
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- o8 R4 T* |, n嗯，現在你的螢幕看到什麼東西？ - S3 m# c9 |( U, L, [7 b/ [9 s
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"Nothing."
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; e% e R- P. L |" Y沒有任何東西。
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Z- m3 i1 U8 w- K" r7 o$ R( h+ X"Nothing?" ( ^) o1 p% ^! ]( s0 \2 e
0 r+ P" T { Z6 `* F1 [9 G2 Y d# i: k4 g沒有任何東西？
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+ [. r8 }* j" d" b9 K2 ]"It's blank; it won't accept anything when I type."
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% O) K, U' |9 ^+ N5 X1 ]% H螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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; [- O: ]# Q8 }# f7 E"How do I tell?" ; i& e2 V. ^8 J4 t1 r# G; ~" a
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我要怎麼說明呢？ / }: \; M% O8 l C
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"Can you see the C: prompt on the screen?" % R# M' {% ?2 M$ d1 \
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ; t* [, J0 M9 h
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* Q( m6 ^ e' R a8 R) n"Never mind. Can you move the cursor around on the screen?" 1 E, B$ S6 y! Z
8 x* b) g5 v$ C& C! l- M不管它了，你可以看到游標在螢幕上嗎？ $ t: w$ U+ m0 `
9 C2 o, _) |8 g- E7 a, `) n4 o"There isn't any cursor; I told you, it won't accept anything Itype." 3 `6 \+ d' ~1 H6 a1 V9 v! T9 A% E
# o: e& u6 I8 j" T. p& o5 Y8 C螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 \1 ?* { N. n' c8 g! X. O& B
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"Does your monitor have a power indicator?" $ y: ~9 X$ c/ y }$ g5 \
* T- g6 W. K& }) Q( U5 d3 ]顯示器上的電源指示燈有沒有亮？ ( K8 d X! F d0 q2 k+ U- J+ H, h# ^
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"What's a monitor?"
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什麼是顯示器？
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4 ?8 R9 E. Z# y* @"It's the thing with the screen on it that looks like a TV.
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# D5 }1 f* O0 S k, c/ \Does ithave a little light that tells you when it's on?"
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6 m* H% N* C" p; |" B* s, }2 ~就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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, q# U' v9 ?7 i9 Z; w' C: l2 {2 SI don't know." ' B A! o' i4 m4 L. w/ i. X Y s
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我不懂耶。 " P' @( l) e7 s2 l. Q' s1 m" j5 N
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . Z X4 }! [, ?" l
6 |2 B" I1 S) F/ E* d( q3 O"....Yes, I think so."
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: |( Z% q) [' M/ r' l是，我想我看到了。
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1 r% j3 F7 _5 V) K' Z5 x"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, t8 f9 y. M+ i8 |4 i2 @! S8 Q2 W# \太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 3 X- B" y' u5 q
7 X+ x, S T% E+ @7 m* N; u1 ?有啊! 6 h* `6 v9 Q6 \* ^
$ q2 X5 R3 `; W# q"When you were behind the monitor, did you notice that there were
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4 q2 s- f; F) n/ e; q7 ~two cables plugged into the back of it, not just one?" : {' n4 Q* W! n- v; d
3 q0 H; o9 K3 A7 c! d: } O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 c* C/ \) k; h5 x
. C& r8 R" u4 h; O沒有。
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3 S" i4 k+ m' c- I: X% k"Well, there are. I need you to look back there again and find # L% B5 g, ?4 l+ C* T( j6 V
0 m9 ?0 f7 q: ^2 ?7 gtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 q$ {; S) N4 [ `) [ X
! P# m$ l# v1 J' D"....Okay, here it is." : H$ d. B5 o& Z! v
1 Y& j" p. Q! I% \- h' M- xOK，找到了。 4 N6 P2 T' J8 }& L+ q7 C
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"Follow it for me, and tell me if it's plugged securely into
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3 A" G* q5 {- E1 r9 I+ I9 Ttheback of your computer." 3 \- z" H! s6 a7 N
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! {; ?& _/ y# ?+ M% o0 n
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"I can't reach."
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( v; `) ]4 ~& d我搆不到。 " J+ F; y' v; F! z, I7 V6 B
6 {! Y o! N; z+ m( Y7 D"Uh huh. Well, can you see if it is?"
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" A4 t8 E7 v$ j+ s嗯，那麼，你看得到嗎？
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: k, H" `9 `" A9 M7 L, e0 a# J"No." 9 [( C& Q4 E' S7 }% w$ p
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看不到。
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o' { M( B- C7 W"Even if you maybe put your knee on something and lean way over?" ! B0 m' Q& u7 w8 |1 y8 d4 D
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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Q7 M+ u' B$ a3 X喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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% ?. e1 e) `5 e: O+ o5 T( G太暗？ * O8 L7 W, u) T
4 ]* O2 c; w$ G; |. e, a"Yes - the office light is off, and the only light I have is # F$ \0 V: ~' d: X( `/ u+ c2 c- N
9 X3 o Q* J$ Y' Y G$ X0 Z2 Acomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 8 W+ y9 H" m3 k& D. _9 f3 }7 h
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那麼把辨公室的電燈都打開啊。 : P/ o0 l6 A4 E. V( ]9 L( H
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"I can't."
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沒辦法。
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8 s; G) C* Q8 S9 t9 ?( I"No? Why not?"
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1 X$ ]- N! B8 Y* j( }! Y沒辨法？為什麼？
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% G2 F& x+ ~8 z( g. l"Because there's a power outage."
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因為停電啊! ( E- K5 ]7 f$ n0 G8 A
# o' w: c/ G1 ]5 \6 O"A power...... A power outage? Aha! Okay, we've got it licked now. 3 [0 Q: `: M8 x4 ^! U( ~& ~
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Do you still have the boxes and manuals and packing stuff
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7 K9 F! h. n6 @/ v9 Nyourcomputer came in?" % a$ J) |. H4 I* O+ { Z
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 I& [: \# Y$ v% M) }
( I# S8 E# f/ G9 f/ E4 d. x電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ; N7 Y/ i' o9 d, z$ I7 Y
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 0 ^! P$ i# Y9 I6 D1 U5 {4 r
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it was when you got it. Then take it back to the store youbought it from." 0 k: E- u: y# k2 A
+ G* M. Z/ y. ]6 T3 ]0 B4 Z" s3 @$ z/ N很好!去把它們拿出來，然後把電腦搬下來包裝好， 4 K/ R3 F: \3 \9 K' l
8 l1 F5 K/ D( i3 J8 ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; ]$ t# g; F' k& S$ \
/ b) S6 q, z4 ~ w! S2 \: J"Really? Is it that bad?"
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/ o% T& ?7 i% N( a% @6 [$ O真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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% d9 h* v. w# [4 x) J7 M) Y( ?是的，恐怕是這樣了的。 ' w3 f/ z. f. R9 M; ]: f0 p# \
$ M2 l6 p: Q2 ~2 |9 Y0 L5 S8 J"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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4 ^6 S, s2 y2 l0 h6 \% y" z+ j) E"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
