Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 W0 f& g+ _6 Y A+ J2 _
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." $ u8 y. C B4 y* D
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是的，我有WordPerfect的問題。 . V# y. ]+ r. U6 V( m* y
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"What sort of trouble?" ( s# W; |. m, s- j% o6 d
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 6 s4 o" S8 ^. r8 Z, U
7 C2 C( e) {, T; v5 L"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" & g: l; m! q6 {. H0 W W. p% f6 M
! h9 D8 K y# {# K5 o6 R- X. W嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?"
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# S6 E _$ L% h) M! D! U沒有任何東西？ & y4 {& N0 M9 h7 x, R( ^
| d# g* W X6 F3 b"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 $ C% n( P# C* a/ W3 W
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"Are you still in WordPerfect, or did you get out?" ( ?) c# U2 Y1 T( o
2 F5 } B$ `! {+ P6 c; S您是否還在操作WordPerfect，還是以經離開了。
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0 A, Z7 x8 @8 N) w' @" i"How do I tell?" % J8 {' B6 ]; C& h* E% O
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 7 Y5 ]6 V7 [ }
2 U9 P. Y7 r' l( @: i你可以在螢幕上看到 C: 的提示符號嗎？ + z& |/ K! m0 z0 S6 i& M
W; v# A& ~ a0 y' H"What's a sea-prompt?"
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& u$ E" j/ y$ F' b# a Q' |什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) F6 C, t2 d! ^; }/ ?; ~
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ # X8 I5 y* r5 T% I, ~" K& a! n
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"There isn't any cursor; I told you, it won't accept anything Itype." , A; y) r" v3 j4 G$ k6 I: F
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! N5 b! r- y1 u3 z! T1 T
" e0 J" e1 s5 E$ t7 A" z"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 0 |# C. u h% }& L" {' C) v! r- q
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"What's a monitor?" " F# x/ a1 ?9 s+ p/ m" V! U0 M
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什麼是顯示器？
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4 I! N, i/ L7 I9 W"It's the thing with the screen on it that looks like a TV. 0 G- |' c" i5 d* i
( y* O* G* T$ i* ^6 Y5 a9 Z8 `Does ithave a little light that tells you when it's on?"
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7 [' f M; W3 _& Z2 {" Z+ }* a就是那個看起像電視的螢幕， & [4 u. H1 L* E& j+ @1 q; O
( w5 }9 f2 z, E0 t5 @2 a有沒有一個小光點告訴你它是開著的？
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$ M# H/ o* u& u7 S; s* v/ WI don't know."
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我不懂耶。 7 o% w5 m) C! L- x. Z# j
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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; O. }; e1 K' ^8 V% c; \7 F那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; p3 x3 S, x7 q" i2 N' ~
3 L; E3 a" W0 ], Z. r( U3 q"....Yes, I think so."
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是，我想我看到了。 ' G% y$ F- @; D4 M1 R1 ~
8 H0 z. E; ^4 j- c1 }"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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- i- n2 d. Q! A4 O太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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& y: F- v9 W1 t- Z6 J$ ?"....Yes, it is." , @0 B4 a" i, @3 c
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有啊!
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"When you were behind the monitor, did you notice that there were ( _9 O! i y# |7 |, e
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 Y L& l1 D/ a2 W
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"No." + m% t2 i/ Z& a. Y
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沒有。
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6 E) T5 P+ [! A" A"Well, there are. I need you to look back there again and find
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theother cable." . |/ Q2 x$ F: V
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就是了，我要你再到顯示器後面去找另一條電線。 ( X U! B' H T
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"....Okay, here it is."
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OK，找到了。 . W2 m3 Z D4 C% \) {' ?5 [
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"Follow it for me, and tell me if it's plugged securely into 9 L$ b% j/ ^. Z3 I5 u' H' P
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; d5 R5 L- ]5 Q {; ]"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" / {' U' a( n. s. v
4 c* \0 s0 r6 M# }嗯，那麼，你看得到嗎？ 6 L+ J& b( N# N+ D3 j4 s
2 m' P8 l, A0 i0 n) h8 u3 N# l; g"No."
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8 g7 r. K* e9 w4 p看不到。 , k, P# d4 G* \: n! I# ^ l. I, h
X! s m( x' X"Even if you maybe put your knee on something and lean way over?" $ w4 m" f' X4 x+ k$ D4 l+ e
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) H, p4 [' G, k* z: _: _
" H4 _8 u/ ^. A& q4 N6 [喔，不是角度不好看不到，而是太暗了。 3 W/ h/ J: {. s7 |3 @
0 j& y p! m. B3 n) f& g3 I# k"Dark?"
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( G' `- N# j1 ~2 V" B太暗？
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"Yes - the office light is off, and the only light I have is + u: y2 M) o2 p& P* ?! _9 q
. e6 Y; |0 D7 dcomingfrom the window."
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3 \8 Z9 r9 _4 i( y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 " p- }% \$ F3 I2 J l4 N
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"Well, turn on the office light then." 3 _7 o+ H6 `2 B' W
& T2 g& C3 r4 u. }那麼把辨公室的電燈都打開啊。 % b: w- Z) H- C2 E- Z1 i
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"I can't."
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6 P4 L( E* o- V* _& f' K- \沒辦法。
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"No? Why not?" # M4 X, r$ k8 c# i8 ? `! ]& i& t
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沒辨法？為什麼？
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* p/ Z$ N: V7 P, y/ s) I \; `) y"Because there's a power outage." & r9 s9 r/ D+ x2 P6 s0 j) z6 c
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因為停電啊!
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% Q y/ q( ^% P+ t5 b& Z0 e4 {"A power...... A power outage? Aha! Okay, we've got it licked now. 9 s. y8 l5 D. |, q# C2 k
: E3 V; h$ i+ ?7 w% @* \/ y, z0 ^Do you still have the boxes and manuals and packing stuff
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0 |3 e2 d; P8 B0 H5 eyourcomputer came in?"
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; w+ K0 |# T( Q停...停電？&#@!(& ，喔!OK，現在開始打包， & n7 L, F9 ?5 j6 q6 [9 m! F
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* K4 l- q- Z6 N2 h) e1 s1 M$ b"Well, yes, I keep them in the closet."
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8 X* s( g5 Q% X {嗯，是的，我已把它們收在櫃子裏。 . ?6 n/ O: z4 f# H6 a2 E# [
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"Good! Go get them, and unplug your system and pack it up justlike 3 t7 i- M" Q! g, w3 n
, P# B7 ^' m4 E0 Ait was when you got it. Then take it back to the store youbought it from."
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0 F% a9 }9 e5 q e* n很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 {8 ~2 X9 C& v0 p1 T0 v就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - ^8 C# j. f3 d* Q" O( t j
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"Really? Is it that bad?" 5 ?0 v4 `% o* r
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真的嗎？是它壞掉了嗎？ ! b7 W; W" o2 Y3 o0 g3 H1 e
9 u, B, C; q0 B: j, _"Yes, I'm afraid it is."
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Q& w1 \. |0 B2 }, ~0 R' i6 |是的，恐怕是這樣了的。
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' N$ f$ \3 ^4 d# m0 ["Well, all right then, I suppose. What do I tell them?" + X3 g, F9 F3 U! w5 R ?9 O: x- Y( n
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 U0 i$ s- ]5 H! W& X8 v/ [
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
