Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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' d/ K+ T z7 i"Yes, well, I'm having trouble with WordPerfect."
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8 q9 r; G- h/ X* e& s是的，我有WordPerfect的問題。
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1 d/ G2 n8 Z5 T* U$ R1 J: _"What sort of trouble?"
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% s& H6 ?5 r2 H4 B: g您有什麼問題呢 ?
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. N6 R5 G4 X6 n% I% n: C" m"Well, I was just typing along, and all of a sudden the words wentaway."
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1 K: L* c x9 b5 F我剛剛自已在打字的時候，突然間所有的字都不見了。
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$ |9 q+ ?! V, k* N/ b0 o"Went away?"都不見了。
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"They disappeared." : a4 f# V0 e" l2 {' S Z8 h
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它們都不見了。
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1 T4 v+ _# [0 e1 N8 y% P, j"Hmm. So what does your screen look like now?" 9 o" l# u$ L; F
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 0 a& H7 o+ v7 P8 e8 |
[9 R) G [, V2 C- N沒有任何東西。 & K2 w4 R% D6 r
7 K0 b& A E! ^"Nothing?" # O; m/ J1 y' Q: O& U' a! ]
; p" ?2 p' G4 g* d( d沒有任何東西？
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9 ^, Y6 P H: d9 }4 V" M* f# c"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 8 @+ a5 }# ^2 A
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"Are you still in WordPerfect, or did you get out?"
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& Q! F3 c3 j. z1 g1 V0 q您是否還在操作WordPerfect，還是以經離開了。 $ A6 J& s8 A6 r b
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"How do I tell?"
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- g/ {1 c* E6 P& s. n我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ! P9 e* z# Y' T8 m, y
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"What's a sea-prompt?"
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# Z0 w2 u) S4 H7 t' W5 g# p. o什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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9 o# h2 z8 S! O; l; C6 `: k不管它了，你可以看到游標在螢幕上嗎？ ; F$ A1 @8 [" R- Q
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 R2 t! h$ s# c4 G i. h
) \7 F4 X- Q4 S4 \螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 `1 P: d# d2 s# X% ~' J
! \. M- j* F. C) D"Does your monitor have a power indicator?" , F% c% }! K( A6 e5 c
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顯示器上的電源指示燈有沒有亮？ * p1 F1 O- T/ P2 y: m
1 Y' z* K6 U% `6 `3 g"What's a monitor?"
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什麼是顯示器？ 5 f6 S9 o8 Z4 }. Z$ ~- @ D3 l( @' R
$ B. k7 C; }* ~( ? X"It's the thing with the screen on it that looks like a TV. % F6 A4 T& z( u: q6 R. M; h
# d1 u" C$ j& d7 V; D! U# SDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 6 Z( G; h! l$ ? w* P
' U% V0 W/ b, p# _% j/ C% ]有沒有一個小光點告訴你它是開著的？
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I don't know." * }& O( j P3 R a% f
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我不懂耶。 / R! C. T. {" x! i1 P5 |
, [. A Z; E2 Q4 Q* g"Well, then look on the back of the monitor and find where
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6 v) X1 r& p+ q3 ?the powercord goes into it. Can you see that?" + C; W' ~0 ^& I M1 I# T
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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! [4 x* ]. P& p. K; y: ~+ {"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / e& G; B3 B# z
# D: U( i7 Q2 x6 J9 T8 p"....Yes, it is." 7 ^% x3 a8 L0 \, y0 r3 G: M6 D8 Z4 [
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有啊! 7 L) p$ r, T( c
! M- o; |4 \9 r"When you were behind the monitor, did you notice that there were ! c0 u) E0 _7 p/ g8 o. p
; a# [1 @" J, \4 _( f* _1 v1 qtwo cables plugged into the back of it, not just one?" : e! s7 f2 F- o4 ^# F
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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2 {! U& |1 g" Y1 _' {"No." 9 {/ l7 N9 n, N, E" [! s6 H
( T& W' B# p6 k1 j- A' ?沒有。
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: W( X6 X D/ w6 P' ]"Well, there are. I need you to look back there again and find " K0 z- F" J& j) o
) T, V$ }* c) Vtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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. U7 _: @. Q* P( w"....Okay, here it is."
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; j0 R" h& J/ f3 N6 \" HOK，找到了。 s* ^; o5 @2 n& H3 U
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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& m) Y2 y' K/ [0 Q; v) `再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 0 n) f- n' N1 n6 r+ E
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我搆不到。 ; ?, V [/ q9 \& d& v
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ & P, O- m' K1 N5 J
9 Z8 O6 \$ ~" B0 ~/ E; f"No." 1 Q0 b2 L( I$ v7 Z5 i
, u% `$ {; ]2 u2 Q看不到。 ! |# C, q: `' q! j8 ~( f
. ] Q7 z" P" i"Even if you maybe put your knee on something and lean way over?" 0 j9 O5 ?! ^7 P G' \/ |
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 / ^! L: Q# ~. t# e( q& B; }/ s
8 I2 ?( L9 `9 n- Q7 E"Dark?"
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9 \6 D% Z4 Z! A8 g' z% i太暗？ ; V/ S& V( |4 t* L2 i: f
* Z8 L2 n; C) N; M- ]) V, {"Yes - the office light is off, and the only light I have is
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, C3 T! y1 w0 ecomingfrom the window." 7 M: Q' y9 [! O6 L. P' x
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 + e/ F) E+ G8 u M( V5 q
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"Well, turn on the office light then." * X( s# I5 g$ U$ u1 {
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那麼把辨公室的電燈都打開啊。
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" t6 V( ^' F! o"I can't."
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沒辦法。 " u# g" T; |7 v" r$ e8 Z: S
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"No? Why not?" , a8 T0 ^' P* G
% O) |( T' S6 _1 I0 g, e: l/ m沒辨法？為什麼？
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9 s' [& y, r' r1 w- k! Z"Because there's a power outage."
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因為停電啊!
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6 u: T5 z3 }- `% i! w"A power...... A power outage? Aha! Okay, we've got it licked now.
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; j) @" r/ \8 Y8 u# g+ W: A+ W- wDo you still have the boxes and manuals and packing stuff 4 T# D+ s& r5 p& C* [
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' @8 y: |; {0 b- V
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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3 S+ v, O S/ L- u1 k"Good! Go get them, and unplug your system and pack it up justlike ; P, z! @! |2 ^$ z* @/ I, J! @- n
: y( l8 K) i# h V, H8 V: s4 xit was when you got it. Then take it back to the store youbought it from."
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) @/ O H0 b: q% R很好!去把它們拿出來，然後把電腦搬下來包裝好，
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8 p- l/ s/ G- v0 w4 V6 T9 J4 x9 K5 Q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 2 @) C% M1 ]( D- a5 D) H5 S( J% O
7 K3 g/ D" @: q, B& O"Yes, I'm afraid it is." 5 J0 y* p5 ?+ k
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是的，恐怕是這樣了的。
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% R& y, i8 a& X0 V"Well, all right then, I suppose. What do I tell them?" 7 o/ @' }4 m: b0 W/ Z: e, n
. d6 U# T- @( ~( s4 R喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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2 I# |" P$ E0 }"Tell them you're too stupid to own a computer."
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( v8 m# v* j0 S& L就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
