Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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1 Y+ Y3 l) C# O2 g"Ridge Hall computer assistant; may I help you?" ; f4 _% |! g! b7 O4 M
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 2 l# z" J$ X* R1 ~% l* l7 \3 l
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"Yes, well, I'm having trouble with WordPerfect." ; d1 n9 @ u, @$ ?& C% r( b
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是的，我有WordPerfect的問題。 $ E, }2 F0 T9 ]& J5 F* h6 N, c
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"What sort of trouble?"
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您有什麼問題呢 ? 2 M. O, e C- {/ P
4 F; `5 R( R9 o- Q; }9 U"Well, I was just typing along, and all of a sudden the words wentaway." 1 s2 H1 l. ]! B j8 R
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我剛剛自已在打字的時候，突然間所有的字都不見了。 $ T O$ @1 a* ?
d5 B# d, m+ q5 J% L"Went away?"都不見了。 ( x8 E+ l' G; a6 a
+ C& \# K7 p5 K; j"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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$ C5 j8 P( Y% V嗯，現在你的螢幕看到什麼東西？
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! |& S- u: h3 P6 v1 K"Nothing." + Z6 q+ c# w8 |# U3 }7 H7 s! Y
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沒有任何東西。 . `7 o* E. W. x; e$ M: h
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"Nothing?" 5 |6 Q. v2 t* W+ `2 ?- |$ G4 I0 D) U
- s! H$ z4 v* e0 }& t& H' }沒有任何東西？ ( a6 ]) r) N: `: [3 v* E& }
) m) x7 ^: N! z+ t. Y/ I9 Y u% z"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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1 Z m2 e" t' G# I- i( X"Are you still in WordPerfect, or did you get out?" / G) a6 B$ x5 m: [) @& Y8 K
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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! S; t" }0 a+ e" a: G% {& ^, `我要怎麼說明呢？ # M4 c. Y. A2 e: v/ P- p
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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9 J; j: ^5 [3 M0 m ?4 T& _"What's a sea-prompt?" 9 N5 M) o) {$ ?' q" R
( j7 e+ |. c- ~- v4 Z: G" W什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 S) ?* f f% |$ Y( f$ x' N1 m
/ s( l, c5 j4 G) r; x( r( Y- ]9 G"Never mind. Can you move the cursor around on the screen?"
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% @$ Q- z" D0 o: ^- J0 w6 N不管它了，你可以看到游標在螢幕上嗎？ 4 ^* b# V& |' G" w: n3 N# A
* ?' I4 }& r% Q. U"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" * @9 v* N0 G: N; b2 o; X. W
/ q1 m3 Z9 k2 f顯示器上的電源指示燈有沒有亮？ . Z; Z& l9 h, \9 i
" L/ u& X0 Z( X& k' }"What's a monitor?" 3 C/ d7 n {! M/ w8 N
3 e. [$ `, S/ t& V/ ^' I什麼是顯示器？ , V* q. z/ O2 |1 G
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"It's the thing with the screen on it that looks like a TV. ( p! }8 k d6 y7 N: H* ^+ b
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Does ithave a little light that tells you when it's on?"
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, Y' S2 N& A# [" M$ @就是那個看起像電視的螢幕， # |$ I' e) W: K( c1 J M7 w8 a
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有沒有一個小光點告訴你它是開著的？ # X. S- w2 D' m3 w
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I don't know."
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g5 M' Y# n! l3 T6 U: g+ W x我不懂耶。
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- X3 x3 L) N& u"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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4 d3 `+ h& s: H* L: Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( W3 h% Z8 b- V9 K# U
1 I2 T2 G: {. A$ {"....Yes, I think so." * V, i. T# J: D* ~
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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" Z% I ]- s9 O) k太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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+ s% s/ D( ]4 V# W' V. n5 n有啊! " o5 i, U8 \: k/ d9 O* T1 v
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"When you were behind the monitor, did you notice that there were - {& p4 u9 [$ j& h! ^& T! s
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two cables plugged into the back of it, not just one?"
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9 F( e6 m8 Q) j+ n6 K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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3 r, y) h2 s" m% v4 o* S* m8 {沒有。 3 R( _4 w2 g4 ~7 [" Z: a- a4 e
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"Well, there are. I need you to look back there again and find ( U, e$ N/ m5 P& j5 r3 X
# M1 d9 q9 l6 O7 Utheother cable."
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4 Q- @9 T6 x+ S3 u# c2 z4 m就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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0 I. n+ o5 M; E9 d$ G7 eOK，找到了。
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5 }% }) t4 Z# s( t" L. e"Follow it for me, and tell me if it's plugged securely into 1 R9 g- `5 v8 l$ S& a
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 8 I+ ] _' R$ x& X$ ~1 }
2 C9 @! m& m/ k% N& f, |1 [我搆不到。
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2 ?9 e, N7 B+ |- ?"Uh huh. Well, can you see if it is?" V" p* M9 |. A1 A8 P
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嗯，那麼，你看得到嗎？ , I3 U) d& d( ?' z/ @
# ^4 }8 U8 v6 X' z" k" I; i+ }"No."
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看不到。 * i2 `; c w& o8 M8 u2 y
6 d; z4 ~4 O& H* n, @9 Q1 h"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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% I+ y7 U) t' C& ~. L/ Q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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3 q3 i% x* V; u- |7 S C喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ' D0 t, v/ `# h8 e* k8 J
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." % E+ s+ F+ k# ~& C2 |
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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& I3 q: f+ B# {0 h Z"Well, turn on the office light then." # `* Q0 W0 C* @, t5 R, l
5 c" j- d" f/ @, j4 ?8 {2 L那麼把辨公室的電燈都打開啊。
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/ J6 U, f+ t, ]! m6 ~$ |"I can't." 3 d: s q+ i$ m o1 S( F
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沒辦法。 2 V5 N7 I) r0 M, ~6 g
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"No? Why not?"
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* ^& |/ X9 p6 V! Q& R5 U沒辨法？為什麼？
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; |' ~6 x% D$ d( l"Because there's a power outage." ' i( f1 Z, n* _3 S. m
* P2 T; z, W, K4 A因為停電啊! / N& w1 G' K5 Y/ b) a8 g. A5 T
2 P1 ~( n3 t9 ?8 |$ n3 p* ]"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 7 }& C, r( }9 y4 R' o; T
( s! B y: z9 @: d3 p& nyourcomputer came in?" ' |3 b" V1 R- ~3 B
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停...停電？&#@!(& ，喔!OK，現在開始打包， + q ]. Y" H+ p7 c7 A# Z! s) k4 e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % v6 B0 _+ a K4 m8 d; h: P
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"Well, yes, I keep them in the closet."
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5 C0 C5 S6 _4 _, }嗯，是的，我已把它們收在櫃子裏。 , B2 w# a9 G5 P! t
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"Good! Go get them, and unplug your system and pack it up justlike ( ^9 w7 I& a) X5 K" }+ w
- K6 Z/ X5 Z ~" ~% ~( |. t+ b3 Ait was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 9 @% A, R. R7 a7 N$ u# }
' J" V3 r; |' n7 }. O就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ) |5 s& L- N: ^& i, `+ x
# P& |9 o) { W# r8 V"Really? Is it that bad?" ( q* h2 R. A* v. S
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真的嗎？是它壞掉了嗎？ " |! x9 }0 a- [1 |6 N) [
2 }; c& Y# }! l8 c8 i) e"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
