Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : z1 K5 P9 {( G1 _- B
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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, ]5 k+ }/ s* Z( V: _: p是的，我有WordPerfect的問題。
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"What sort of trouble?" ' g7 s4 f& g4 f& Z7 V0 A5 f
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您有什麼問題呢 ?
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: S3 A. n3 u' {"Well, I was just typing along, and all of a sudden the words wentaway."
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$ G% t4 H+ b0 K u- I0 D, |: p7 n+ s我剛剛自已在打字的時候，突然間所有的字都不見了。 $ k: `( R' z" T2 U
) e2 O; B7 y0 O8 M* K) ~: M- b"Went away?"都不見了。 0 U4 K! x+ Y! i- g
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"They disappeared." 8 J+ D/ x' T* `3 K: [
! y( @* h0 a' r/ y' H& n, \它們都不見了。
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"Hmm. So what does your screen look like now?" / S) q# a$ G; }# m
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." / t) I% l% r) O) M( i% w
1 b, y) N6 f5 }% @$ \/ K沒有任何東西。 + V" A5 J2 t I4 _, S3 j% j M
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"Nothing?"
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- A$ e; \" ]& V% u; |3 O2 l沒有任何東西？ / ?& j; l+ p! L0 S, w$ }8 r7 {4 |, ~
! X# M5 n8 N, V5 B5 R"It's blank; it won't accept anything when I type."
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; N9 T" e& R5 S# ~# s" M螢幕是全黑的，我打的字它都沒反應。 ! n1 ^# B1 {$ v9 N* X2 I5 Q0 x
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"Are you still in WordPerfect, or did you get out?"
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: P4 \3 W4 k* }7 o您是否還在操作WordPerfect，還是以經離開了。 F1 D4 U6 Z% h$ E+ j( I" W
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"How do I tell?" " S f/ }. y; J' a) h
' |) a" E- T9 Z! X- e我要怎麼說明呢？
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; Q) q% _ v( F2 `. P) ]"Can you see the C: prompt on the screen?"
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0 ^7 G+ h7 b8 H' a* z( }3 L. w你可以在螢幕上看到 C: 的提示符號嗎？
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e- i/ g( V+ a0 W2 s( l"What's a sea-prompt?"
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* k o$ A. o. V! C$ a9 N什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' b. W% U' i/ A, F9 g9 q
0 Z( b, V: a1 p9 f, s; n"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 1 u v' g7 ]+ @1 \/ c& q
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"There isn't any cursor; I told you, it won't accept anything Itype." + t! m, I' i l8 f0 z! Y
9 @9 g, I/ E- e; [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 |6 X* p" Q3 B* g! _
+ V6 B0 P: ~+ Z9 r"Does your monitor have a power indicator?" 1 v) Z6 z/ A3 {# n
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顯示器上的電源指示燈有沒有亮？ & n; O7 ]: R7 y6 Y* r1 |- C1 z
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"What's a monitor?" 0 K0 h5 K( v+ h8 s4 r: [1 J8 X |, A0 S
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什麼是顯示器？ : h+ p+ I- D- B6 s' e6 \" r
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 0 P% k6 G/ y3 e- W1 _
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ # l; _3 s4 v- W+ q# {
; m2 c( h5 r: vI don't know."
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% o. s: N9 C. W' {0 x5 s我不懂耶。 ' h) H7 q3 \ B, E4 ?4 ^1 }6 ?1 u
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ `( T9 A9 z6 |: X: ~
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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p% U) S7 q$ Q* H- x6 k"....Yes, I think so."
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1 K. h, D8 B+ P5 X是，我想我看到了。 & F, M7 _2 F8 P6 u
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' Q) J8 V$ G, |, G
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" + U+ e+ e h8 ^; R! z1 M
0 ]' l/ k% }: c& S1 I$ E你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." $ t$ @ ]+ Y- ?
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沒有。 7 g- B# ]$ z9 O" I5 d" _
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"Well, there are. I need you to look back there again and find
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2 E4 J$ |8 j- E$ o0 R. Qtheother cable."
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+ W3 \* K2 ^, S4 p' F6 N就是了，我要你再到顯示器後面去找另一條電線。
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& x( O5 L4 A% q3 W"....Okay, here it is." ; e+ P7 x; k, S' B; N- v$ ^
, r% M$ O6 j" NOK，找到了。
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$ ?: ?) k4 H% p* T j"Follow it for me, and tell me if it's plugged securely into + C3 E% _0 P7 }2 @
& W8 e8 \, f( q! u' w( ^theback of your computer." : f8 [1 V# m/ |2 k
1 R6 z2 h. ^: H1 Q5 |# |再替我找下去，告訴我它有沒有確實插好在電腦後面。 . L- E$ ^' A) ?- a
" {; t, L% C6 ^"I can't reach."
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: S2 F7 i( W! [我搆不到。
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"Uh huh. Well, can you see if it is?" 4 h% b% F: r* B6 H" _ V7 d
! A' x4 u! B$ z" ^, H. @) [嗯，那麼，你看得到嗎？
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"No." " G9 g. }' K. ~
) j. M% ~" W& C- e+ k0 r看不到。 7 w' t1 K% [) A# H$ I
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"Even if you maybe put your knee on something and lean way over?"
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; d \7 z5 O$ T那麼拿個東西墊高，爬過去看一下？ ; _( _ q7 \ r$ w: z! W
) ?- S& V" f- p& E4 F' w"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- W8 e9 N, U1 V: ]0 {喔，不是角度不好看不到，而是太暗了。 , @0 U% l" R' e/ V0 {& X( j# x4 w
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is & A1 K# Z. K" a/ S: G# o( w* q
$ l: W" W$ X/ I8 Q% mcomingfrom the window."
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, a( {( @8 _ G( Q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * n: d* V0 N; M) [1 Y9 `! N
; p. j/ W" n- c( y! o) m7 K"Well, turn on the office light then." & R9 C8 I; ~4 y) k- C7 D: s
( ?& j% Q8 y7 ^那麼把辨公室的電燈都打開啊。
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/ p/ G. w* \7 V _' m1 }* w"I can't."
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. o/ R7 Q6 |3 e沒辦法。 , T, y" E, G) Q, K
8 m- k0 n. Z% n2 v"No? Why not?"
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沒辨法？為什麼？
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* @) a) J; z. H1 a"Because there's a power outage."
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因為停電啊! 7 Y$ e. P+ n* j% [1 ^' `; r( \) m
- Q# H4 t/ y5 X3 t3 P0 f! ]"A power...... A power outage? Aha! Okay, we've got it licked now. - a& y& J4 t4 G. C
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 0 B, y# z0 ^+ v: K& {1 Z! d
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 ?2 E7 |. g& l# E3 L/ X* ^
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 7 [) C" v8 N- s
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$ d# w$ ^+ U5 G6 b很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- X5 G" Z. h d9 i ~就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / V( Z9 m2 Y$ E) C" [( G
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"Really? Is it that bad?" 4 x4 j+ F1 P, p; p/ T
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真的嗎？是它壞掉了嗎？ " `7 f* Y/ f; D) V6 u2 _8 n
' r; E9 A: ?+ m+ a% a3 \"Yes, I'm afraid it is."
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9 B# S, |: ^- c$ u是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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, c" c: n+ A6 b X: g+ U8 ]喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 ?: P* z& q" b/ i0 O$ }+ O
6 n8 {$ w+ P/ g1 f1 v"Tell them you're too stupid to own a computer." ^/ }/ B0 q% `
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
