Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 C) ^0 W- ~5 m, U! a
b2 s2 k) I% n: W. f, i2 `% k"Ridge Hall computer assistant; may I help you?" $ ? r7 I6 O' h4 t# n6 _7 z. ]1 ]: ?% [
3 y% A E! T1 yRidge Hall 電腦公司你好!我可以為您服務嗎? ) Q5 f2 [: z3 y7 H
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"Yes, well, I'm having trouble with WordPerfect."
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5 w H4 C' A: Q0 j0 n$ e# L5 j是的，我有WordPerfect的問題。
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"What sort of trouble?" * @5 b0 ? R6 z2 L' f1 m/ I' f$ `( Q
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." . I. Z8 }; }; t- p( }7 _
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它們都不見了。 . \" b; ~6 F1 O# f
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"Hmm. So what does your screen look like now?" 4 z6 e9 |8 x3 B
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嗯，現在你的螢幕看到什麼東西？
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$ P P# R* j' W* r& P& [4 s"Nothing."
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沒有任何東西。 7 s2 H3 C0 `- O! c, K
2 z( `5 B0 w& I6 B9 {; p"Nothing?"
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沒有任何東西？ # ~; ?2 z+ C8 `. K2 E [7 K
* Y& j( s" s9 l7 ?: L, T"It's blank; it won't accept anything when I type." ' t* h' L7 r* T9 B* ^
0 r9 R9 x- V0 l& w3 f螢幕是全黑的，我打的字它都沒反應。 * @+ t3 }: U/ r5 o. X1 g
1 W9 S9 I) |4 i. S4 a/ [5 ^9 e& j"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 3 C3 M- V4 ?3 r+ N4 Q% {
/ E4 S" f) ?7 r2 r( ]* ~. P"How do I tell?"
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9 m8 B7 O1 m2 h9 s) n我要怎麼說明呢？
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3 J# h9 D4 p1 F"Can you see the C: prompt on the screen?"
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3 U$ J: H; j* N& |6 U5 q你可以在螢幕上看到 C: 的提示符號嗎？ . Y. }1 x1 { k7 g+ K
! }: W( q7 ~' T6 V"What's a sea-prompt?"
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% m6 d/ I8 U n1 R什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / L O0 d2 E3 L; h9 |
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"Never mind. Can you move the cursor around on the screen?" 6 M9 J3 }$ U3 M) T6 t6 X
5 O2 j3 y' T, s& w* r! I不管它了，你可以看到游標在螢幕上嗎？
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8 D& C' V" [0 v9 e"There isn't any cursor; I told you, it won't accept anything Itype."
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, _5 r8 P' k$ m4 Y, k' @/ V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 & e8 ?; p& ~3 m
5 |5 o! ~8 w9 H% z9 t% g7 Q"Does your monitor have a power indicator?" # R# a4 _& k1 C& c9 ~( k
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顯示器上的電源指示燈有沒有亮？ " A( ^. A7 W: H1 O1 X
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"What's a monitor?"
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什麼是顯示器？
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; q$ T4 w9 k+ ?& E8 t3 M& V"It's the thing with the screen on it that looks like a TV. 9 b% s* A+ S7 X6 @7 L; g0 {
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Does ithave a little light that tells you when it's on?"
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5 {' R/ y6 ^# E. N V就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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$ K6 T( A) A0 J, v- l7 vI don't know."
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我不懂耶。 % O8 F& B* i- i* N: q7 Y! g) v1 v
/ { Q" @. D" x"Well, then look on the back of the monitor and find where 5 b/ J+ H" P) j
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the powercord goes into it. Can you see that?"
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7 [ N; P0 ^: e8 d" e那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # w* o4 H, Z( r" y( I
3 P/ x% Q$ u) t6 R) x: _% `; |4 C"....Yes, I think so." % t l, ?3 C+ f0 v# `% A, w% W( v
: t& g+ A6 K4 f; W, T, Z是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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- s. D* f' v" g1 R- k C* D# x& I) _* F太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! 6 w; i2 _/ n* C, r6 u
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"When you were behind the monitor, did you notice that there were " G* f5 ?5 s1 f! @% r3 d1 Y; D2 |7 _
- o7 N" k7 D0 x$ `! H9 j& y* Ztwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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# p3 a. z# D1 W! k. @ D) P"No." , W& U$ S& {8 e `
2 u- ]. W' [3 B3 l沒有。
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* f3 K! v9 M: l) ~) `"Well, there are. I need you to look back there again and find
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3 e* r( z! ]. g+ ttheother cable." $ W$ n/ m) `: }* g! H
- q7 ^+ _1 l. K; V$ z1 H就是了，我要你再到顯示器後面去找另一條電線。
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! }( M- `. G2 x+ J! ?& z$ Z; k"....Okay, here it is."
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9 P a: C" S+ c# u& \! Q/ lOK，找到了。
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5 G9 Y& K% A' j( \9 T"Follow it for me, and tell me if it's plugged securely into # j* U& P6 R4 r: G
" X( |0 Q- b8 J' Itheback of your computer." ! l# l0 O6 p8 U- q$ ^/ e1 s: X
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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) N) `/ f: Y' X4 E( I0 y" f8 f3 M' ["I can't reach." 0 M2 n) Q% P3 q! v* K1 o7 ?
: \5 a+ P c% N+ o$ n/ @! z我搆不到。 1 Z7 Q: P9 u4 b' p3 x
; J' c- V5 j6 v- a; p+ j2 |"Uh huh. Well, can you see if it is?" 3 V8 C& M4 V; d+ ?, t
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嗯，那麼，你看得到嗎？
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"No." - k. A8 F" a0 u3 }; P; z; C
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看不到。 , ~. V+ p$ ]! C! W* K
' K- o- b- z: m9 h5 X0 v1 B"Even if you maybe put your knee on something and lean way over?"
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! N; C/ s+ |9 j5 ?2 {( O" s* y3 R那麼拿個東西墊高，爬過去看一下？ 9 I4 Z+ f Q' L$ N9 \
6 b' \' F+ \: K7 F( _& n) }"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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. p! H: V- F' F2 w喔，不是角度不好看不到，而是太暗了。 + |& g8 _; p" O3 V' g6 X/ t
$ \" a* z# a; R2 A4 v- ~"Dark?"
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( n& ]! X3 O( B7 p& F& |太暗？
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9 D0 [6 S& q# Y2 j1 F* P0 o% u, j"Yes - the office light is off, and the only light I have is
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comingfrom the window." , F& f5 q) M; E; {
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & c* ~& h3 }: n/ ?- N7 [4 q$ h! G
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 / ^1 L: @$ D* H" i1 `9 I6 A
: }5 N5 N3 r. z6 R# L- p"I can't."
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9 [1 q7 r( I/ q0 }+ D% S沒辦法。 - _( P8 F q) s( u
" N" g& c' D5 e$ x; y"No? Why not?"
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沒辨法？為什麼？ - O5 V( A# Z m) o' i: e
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"Because there's a power outage."
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因為停電啊!
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# T2 F6 R: a- O3 v"A power...... A power outage? Aha! Okay, we've got it licked now. 5 q: K- U2 @0 D* Q! B' B
1 B& L+ J/ V) C, LDo you still have the boxes and manuals and packing stuff # q% k( r- F2 V d, m* w/ B
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yourcomputer came in?" $ H: b3 j8 x4 m: d9 U
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停...停電？&#@!(& ，喔!OK，現在開始打包， " S) `5 `( {3 ~( j( a: g3 o5 n
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " P! c4 x) b/ C9 Z
7 ?! v, C/ ? x V"Well, yes, I keep them in the closet."
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) T5 g' C5 d" I5 ~* l& U嗯，是的，我已把它們收在櫃子裏。
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6 x! i, P @2 M0 L( \"Good! Go get them, and unplug your system and pack it up justlike / I$ d7 }* x/ M6 m$ m! r
' F, Z O% Z; v, x5 K8 Sit was when you got it. Then take it back to the store youbought it from."
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4 c9 ` y& N( m, y很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 V7 S2 _& O1 x, Q/ i6 c3 ^) @
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ / F! W7 ?" b: T- D
2 @, r, C$ J1 t# N1 p; B. m"Yes, I'm afraid it is." 5 f6 G/ d z' O$ x, ?6 Z6 X
1 c+ f) `& {) y, P1 W是的，恐怕是這樣了的。
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6 x+ C% m6 y2 D"Well, all right then, I suppose. What do I tell them?"
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$ d# ]0 @4 C# h1 y$ n喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 2 y( X x2 ~! u5 q8 b& x! }* C
/ Y! F* y+ n& ~4 j9 F3 g就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
