Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 \! V1 O0 q4 T8 P5 n1 S
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"Ridge Hall computer assistant; may I help you?" " `4 Q3 _" S/ Y
' G1 N3 t( @, D' O( VRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ) [; n$ m+ R4 H" k; f8 G
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是的，我有WordPerfect的問題。 ! u1 B- O1 }, h. k9 V# o
* ]- }8 U% p2 f7 {! \5 C"What sort of trouble?" ! r& u$ ?0 L+ O2 I6 s" H. Y
% N+ b8 Y$ Q* j您有什麼問題呢 ? ( N) S7 m$ w! J- J r" T0 q
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 7 `/ Y* q' i& \5 S/ w, o
9 u" z( G x" y* f8 f. w"Went away?"都不見了。 7 h- c- u: }7 I* {
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"They disappeared."
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, e/ j# T8 h: K7 ]- f- P它們都不見了。
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"Hmm. So what does your screen look like now?"
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+ Z. e/ V: |7 w# y) ^4 E l嗯，現在你的螢幕看到什麼東西？
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1 |7 B9 V- B! D"Nothing." 4 ~9 w! x+ {, t
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沒有任何東西。
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& z* d8 W. x1 N1 z"Nothing?" ! @, j3 e2 g+ v' H0 o& S/ v
/ q8 ?/ T7 g3 a; T6 O沒有任何東西？ " @ d% o) F4 t1 {6 b4 U1 `/ p
\! @; ?( L8 r+ M8 W4 ["It's blank; it won't accept anything when I type." 3 O4 n/ t7 I3 `
( W2 p8 `4 r, P, T2 r, f) \螢幕是全黑的，我打的字它都沒反應。 0 c- `2 \. e; A% A8 ~) O* e
. C7 _! |7 T( d"Are you still in WordPerfect, or did you get out?" 2 J( a5 k o/ f' S" P* Z+ F
- W) N7 G5 z; b/ r- o1 i a# g8 O ?2 N您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ! q6 m- N: T3 a
m9 d) H2 R% H3 q" }& n3 k我要怎麼說明呢？ ! s% y- |. R4 `+ q: b* \1 D
' s2 P/ @1 j4 l( y2 Z' Y9 ^) `, T* q"Can you see the C: prompt on the screen?" * V. O9 `& \& Y# q/ _
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你可以在螢幕上看到 C: 的提示符號嗎？ ; C* |( Y4 W# x) B: V% p/ S. R
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"What's a sea-prompt?" ; Y+ E+ f3 e: y( r
) m( f3 ~6 Z( F: G1 j* e1 {8 ?8 g什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 h. O0 p. V( B, M% o Y; O: R
# L7 t! S0 d: ^. R"Never mind. Can you move the cursor around on the screen?" : |, r, q* f* z: u) E- v
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不管它了，你可以看到游標在螢幕上嗎？ 9 N U8 c/ }6 @- T9 j
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"There isn't any cursor; I told you, it won't accept anything Itype."
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8 |6 Y8 t! x! _( G/ {螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" $ u! Y( V7 M' {. R1 u
7 r7 |! P8 y/ m% v' S" I* ~! S; a顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" + d! b6 V4 v* ]5 b0 |
5 H% p/ j: a4 K什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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1 k) \% p# q& u; |Does ithave a little light that tells you when it's on?"
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0 T# u3 u! F' F- `: W: a" a就是那個看起像電視的螢幕， & O) {! {7 F7 t9 ^3 P- E$ n, o6 {
1 ]& ?6 t0 ^+ C P有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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! A; H) [, g$ I2 G/ B"Well, then look on the back of the monitor and find where
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+ |" n" @; s/ k( S/ s6 h8 Bthe powercord goes into it. Can you see that?"
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) N- v- C5 ^ b) b8 q那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 8 r2 n4 _8 C' z3 c
9 f( o+ U3 r _$ i是，我想我看到了。 6 l o0 G! O4 S
; \$ g" P4 y' N7 o( {: }"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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& \3 c* r- `, U# y J! r4 t太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . w7 w5 U5 z0 n# ^
. Y% ^& e3 I( o; \"....Yes, it is."
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( H) K: e1 q, b5 d, T6 X ~+ t. F有啊! ; L$ }% m: G4 {$ x% z. v2 s( E
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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4 T) u2 e$ }. |你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 2 \' x0 c5 R' i- ~- B6 t# o/ _
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沒有。 : E0 ~1 _9 U$ K- v( n2 \
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"Well, there are. I need you to look back there again and find & P! f) W v8 H8 p8 \) n& z" H8 i4 G
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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# ]' G/ v7 A* w$ D% A' f8 ?"....Okay, here it is." , }! O# d4 _0 C4 {* ]
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OK，找到了。 " m) Q* a5 q* P4 u/ j
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ' v U# n# x7 W: X. o# g0 x
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * i n, F/ i u- R1 F! i
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"I can't reach."
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我搆不到。
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4 j% f- u6 {" {$ e5 \"Uh huh. Well, can you see if it is?" 4 y3 M$ w! J, }- X M' ]$ l
8 X# A' o+ x- D. G6 y. b嗯，那麼，你看得到嗎？ ! p9 J" m N& `+ J/ x
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"No."
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看不到。 3 F) n, T; t5 x5 e. r& T5 d
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"Even if you maybe put your knee on something and lean way over?"
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3 z$ B# `) `) A那麼拿個東西墊高，爬過去看一下？ 0 n" N" n. y L& x+ [
, |& v$ U& @9 e! q"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; D: \+ Q/ ^3 S# f
- M; `) m' `7 f喔，不是角度不好看不到，而是太暗了。 - C( X6 y7 F: ]$ `9 \- r" n; p
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"Dark?" 6 U. x: X8 F' Q: M
/ X8 V+ P- Z/ m, Q% x4 u1 B1 [太暗？
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/ T" I9 ]+ W' c, v! V$ U"Yes - the office light is off, and the only light I have is
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comingfrom the window." + L$ N4 h" R! [, _+ @; C: `
' Z$ P2 l7 X3 B# y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 d/ w# i, O0 q6 l
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"Well, turn on the office light then." + o8 a7 \; y2 W. R* l6 h
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那麼把辨公室的電燈都打開啊。 : u: {: Y8 F; c) b/ H! ]" t
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"I can't."
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+ H! Q( q! h9 _9 v; @+ y$ X. k- R沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ - G8 P, z0 ?0 A7 [9 T/ D- M
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"Because there's a power outage."
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因為停電啊! 5 M+ h9 o$ @$ I# `. u/ M" T
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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( u1 M+ o: a* E( } c0 hDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 8 {: c7 r; c1 J a% v4 {
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停...停電？&#@!(& ，喔!OK，現在開始打包， ( h1 [& H$ {8 w- [/ n( }0 ?# Z8 c( o
; t! X% F/ j3 F$ J4 b電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 N+ w& W P/ _% P
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"Well, yes, I keep them in the closet." + l9 E! x* P4 V8 Y+ ~; N8 X$ K
& P* A1 t% V+ \* t& U1 \, _嗯，是的，我已把它們收在櫃子裏。 # q' M! o" S% [) b; W3 ?8 r
6 e7 [+ t$ M% a"Good! Go get them, and unplug your system and pack it up justlike 9 ~$ z% k2 P$ }8 ~
# Y: F# \) d% Y. E/ ~2 p. L" ^ dit was when you got it. Then take it back to the store youbought it from."
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/ _; a5 V0 k k很好!去把它們拿出來，然後把電腦搬下來包裝好， # }$ Z# `! f* r7 J& I% S/ d
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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8 T7 O6 @3 F% ^$ C1 d$ s9 A9 M) u1 }"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 F; l3 k, Z* Y4 d, G% ]( e
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"Well, all right then, I suppose. What do I tell them?"
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# ?4 I: N" K% L. a( L喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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- L3 F3 b5 Y# |* j% ^9 p"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
