Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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$ A3 q: H7 T# q8 a3 I"Ridge Hall computer assistant; may I help you?"
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4 o: Q! W8 p: I) SRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 3 P( d! b/ K: ?6 ~* \( Y0 \( v& c
) ^: z9 x$ E( N, X2 a: u( E; \是的，我有WordPerfect的問題。
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"What sort of trouble?" # `: E* a: U2 t o$ a& S( l# f
3 Z& t3 r, b9 f1 _) I您有什麼問題呢 ? # ~* h: q* g2 x$ V6 {
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"Well, I was just typing along, and all of a sudden the words wentaway."
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+ l A. r- M4 Y, Z3 Z' H我剛剛自已在打字的時候，突然間所有的字都不見了。 ' o/ h/ n9 p0 J6 Y) i, a5 W
# h! R, O0 X! U0 S# J& D& W- x"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" - F7 t" O2 Z5 B% N, d( `
+ v# ` w: J& w嗯，現在你的螢幕看到什麼東西？ + I; p; \3 k5 c7 ]9 B
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"Nothing." 8 p( c( y+ u; ?2 J6 N/ F4 O8 z/ G
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沒有任何東西。
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7 Q$ r- w; \; Y8 n9 R6 D6 v"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." / L/ |- E+ J3 y- J
2 T* J* q) \' R$ u$ d螢幕是全黑的，我打的字它都沒反應。
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: u* w3 y) c3 ?1 A. t$ z9 R"Are you still in WordPerfect, or did you get out?" 5 a' `# Z- Z/ ~" l2 a4 I
/ M1 q8 I+ t6 _; Y您是否還在操作WordPerfect，還是以經離開了。 ! O: |5 l" I/ I% K% F
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"How do I tell?" - l' M8 B" z' }7 B
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我要怎麼說明呢？ + L( J2 c* P+ E# n( `
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"Can you see the C: prompt on the screen?" * R1 o" g+ L! p" c, u4 e& K
x$ h1 H7 Q3 x* S% |* c ~你可以在螢幕上看到 C: 的提示符號嗎？ ; [4 w: ?8 D- A" Z
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"What's a sea-prompt?" - O/ O' M8 [4 m0 A2 g$ k9 _1 i
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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) t. l m; S# b0 \"Never mind. Can you move the cursor around on the screen?" + Q/ i' A+ v6 E: _; ~
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不管它了，你可以看到游標在螢幕上嗎？ 7 N; Q2 C/ |( X+ o; L
4 J' m, A1 l- Z" ^" b"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 H$ r! l0 z( D8 _3 B, i
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"Does your monitor have a power indicator?"
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5 v9 g; a6 G. L+ ^) _8 r顯示器上的電源指示燈有沒有亮？ . o' r/ q1 q9 H& O; [) u8 ~( y% ]$ s
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"What's a monitor?" ( X2 K- f- D( y; G8 ]$ c: }
& H: \2 z" a- t什麼是顯示器？ # \9 f% g$ o* N: {! }" z- A
( ]& J* t2 B4 y- _. }$ V"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" * ^5 ?" s# }) F# o* ~
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就是那個看起像電視的螢幕， C$ q k( X' ~5 q# q
' s! ~; | r/ D( f# S; I有沒有一個小光點告訴你它是開著的？ * ?9 w, {. S6 g9 M/ w
. a4 Z- k; {: Q7 A$ [9 k' y- p. X2 zI don't know."
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3 Y- e) c1 u F# b( s* w2 j/ V p我不懂耶。
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"Well, then look on the back of the monitor and find where 4 a( d' z: u! w% e: d6 |; V1 e2 c+ g
" a. l0 y0 `. z0 \! l `the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 c! A' s7 v# ^/ r. P2 p Q4 F7 @
, g1 \+ \7 n3 W' f: s. c! o"....Yes, I think so."
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3 j: h8 C# D- Q6 B$ j, `是，我想我看到了。
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$ } \( ]9 ]2 |- U$ e) V9 S. Y, r+ ["Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 R$ b( S( z1 j! ?8 E% e7 D
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"....Yes, it is." 3 U4 V" b S# @- }# l7 T
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有啊! 1 t6 t! B8 i: j" E
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"When you were behind the monitor, did you notice that there were
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) T, a# o- _* r, c, h4 wtwo cables plugged into the back of it, not just one?"
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- S+ y1 ~3 i& X$ v( s, @, D& b( B你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 5 ]. G3 U6 {3 s+ [0 C2 z2 O
2 T+ R; y" G# {; h* F3 E2 ~* W"No."
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沒有。
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5 O1 v" K) k# n% m! L8 N6 d"Well, there are. I need you to look back there again and find
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theother cable." " _9 Q! s/ s' H7 a
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就是了，我要你再到顯示器後面去找另一條電線。 % {8 {* _$ ?, B8 P, D8 L; I2 L
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"....Okay, here it is." 9 X+ A# R% G, G. T
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OK，找到了。
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9 e0 E1 ^5 V+ G/ t' x0 \1 k5 H"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) A. x; Z- L8 {3 R. Q; Q- N! \& H
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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/ e; ~' P( A3 C8 g5 y. i0 w' ?1 E"I can't reach."
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& Y7 Z' }: o8 s0 o7 u* M* @# T我搆不到。 3 F8 W: R2 l1 R w( N7 u
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"Uh huh. Well, can you see if it is?" 7 t0 p* n! {- M: {, ~. _ T; f
0 W8 f6 V& q4 m% p3 `( {1 f嗯，那麼，你看得到嗎？ % I) M9 u- |, a( t( g/ m
, K' \) C/ h: U) Q: `2 K' d; J"No." ( [! l K6 h2 h2 h1 g# v
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) q6 F) j+ c7 c# S E l6 ?0 g
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喔，不是角度不好看不到，而是太暗了。
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2 e- o& Y+ { }- k/ g# \+ I"Dark?" + G0 |1 `% R! i0 ^# a
+ |' U7 O% `) Q! m9 R7 z, p4 z太暗？ 4 V2 ]: x9 h- j9 M- R2 a; L& Q2 W
+ x, W' x6 C+ |% V! b' l; Q, W5 {# U"Yes - the office light is off, and the only light I have is i4 P5 c, j% ]% x0 l
$ b9 j& Z1 x8 L$ a" b( Ccomingfrom the window." 6 B& @3 a( E# s& S
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( ^1 h# N8 t9 R
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"Well, turn on the office light then." ' u+ y/ r; ]2 v1 ]: K4 e' `) N- o5 O
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那麼把辨公室的電燈都打開啊。 5 N( F9 h1 {( P; p, K4 z* s
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"I can't." % k( v( `! I- r1 Q
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沒辦法。 4 `6 S0 w, r4 ]# u, {5 ]
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"No? Why not?"
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8 S) q$ _+ h8 \# M6 C2 ~$ ?沒辨法？為什麼？ 9 `& S) @6 u; l+ O# J1 W- D
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"Because there's a power outage." ^0 K6 l, I4 M) e/ N
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因為停電啊! # R6 z, `. z$ f* U; c
4 a, N" f0 o3 J; R"A power...... A power outage? Aha! Okay, we've got it licked now.
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, X( ?6 d; I; g% gDo you still have the boxes and manuals and packing stuff
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) j4 `% b$ }- _6 ]& Wyourcomputer came in?"
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% R: G% w7 |4 g8 Y4 W停...停電？&#@!(& ，喔!OK，現在開始打包，
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\2 q5 |( v2 x( b3 A電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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' l+ H* {3 j2 C' k% v5 w2 F' ?3 S3 m"Well, yes, I keep them in the closet." - e& [+ m9 V1 W0 A# N% Y0 [4 U
- V1 L& W9 R4 M嗯，是的，我已把它們收在櫃子裏。 & B% `5 v& G- P5 t% G( K' F
i1 \! K9 j( W1 l6 F6 H"Good! Go get them, and unplug your system and pack it up justlike
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% ?8 X1 K e( H" zit was when you got it. Then take it back to the store youbought it from."
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3 g5 |6 `) M1 b, s' Z! h很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 E, |! M6 I# H- a
$ E; F: H1 m! b) l% s- i"Really? Is it that bad?"
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3 g8 N O3 H1 `$ b* j5 g2 o" |3 g2 P真的嗎？是它壞掉了嗎？ 4 ? v3 q# D: {/ x. n0 l5 F1 g
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"Yes, I'm afraid it is." # L- g! g6 z. X/ a& M7 \+ K
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是的，恐怕是這樣了的。
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4 j H5 u* O, C, |* ^3 Q; c; A"Well, all right then, I suppose. What do I tell them?"
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A# g' j: L1 b, m8 N( Q! ?( o; a喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ( p: L5 I' Z# r# }
0 i* G. x7 L# `5 ?8 S! }( Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
