Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ) C+ m3 h1 B i3 l4 d/ Q# M
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"Ridge Hall computer assistant; may I help you?" . J$ W: s. W% D( {
+ q/ @: F, r+ D6 y) {2 _ dRidge Hall 電腦公司你好!我可以為您服務嗎? & y( M7 t, F5 N8 f; W
4 U3 d& s$ v/ A+ I"Yes, well, I'm having trouble with WordPerfect." 3 P) S3 q0 \$ y9 f5 m" A% R" }
+ s% ]. V V t4 @是的，我有WordPerfect的問題。 8 m9 E# n4 g) h% q
8 H7 }. ?. L' d& C+ m9 K"What sort of trouble?"
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) K$ y. r* ]$ v! P/ D# @/ V1 B您有什麼問題呢 ?
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* t2 l* [1 a2 {7 x2 Y0 @/ r"Well, I was just typing along, and all of a sudden the words wentaway."
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; ~+ a" I7 ~9 f" z我剛剛自已在打字的時候，突然間所有的字都不見了。 $ ?9 m4 \2 b+ B' I. ^9 U8 n# a
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"Went away?"都不見了。
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9 b" l. R9 s3 G. G4 G3 d% L4 m2 f"They disappeared." " g( x" G: s# e* _- C
7 O/ [( y; j( k7 ?- S- ^: R! Y它們都不見了。
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"Hmm. So what does your screen look like now?"
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0 q6 g/ f3 E# [% O1 P嗯，現在你的螢幕看到什麼東西？ ' i) o/ B# q& J: w
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"Nothing." ! q% b: ]' L7 q; A8 Y4 ?
+ L: F8 i! [) f# D# g沒有任何東西。
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"Nothing?" $ A9 T: O4 a$ Q+ A0 X4 B9 `% d
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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( p6 h' R7 r) {. o1 G w/ J螢幕是全黑的，我打的字它都沒反應。 ; Z* d6 y4 M. l
1 }; O) `1 ~( r$ L; p8 |4 y"Are you still in WordPerfect, or did you get out?"
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* q; V/ ~8 _* n% `: j您是否還在操作WordPerfect，還是以經離開了。
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: q4 q: M- Z8 _; x% v. u' h8 m5 {7 ~"How do I tell?" : |+ N4 Z7 L6 A4 C
8 y0 c' ~/ w, R# \9 M& q* a我要怎麼說明呢？ $ x! c0 u* x# ~$ w) i) ~# Z% J6 v7 h
" I4 e2 }; m1 K: l# t) `( X"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ( X6 y1 Y4 F4 t- y6 X( ~2 W- E
( ]. Z5 V! S( k% B& ^"What's a sea-prompt?" ! T# `9 w7 ]0 L2 j$ {+ A
, [5 O# a2 G! g什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 |0 o: Y2 r7 Q! l* v
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"Never mind. Can you move the cursor around on the screen?" 3 m" L' U; U4 H
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不管它了，你可以看到游標在螢幕上嗎？ * P- Z$ V1 r# b! e7 B0 S$ m4 q
5 Y7 [/ p3 s3 ^: E8 N3 ^7 n"There isn't any cursor; I told you, it won't accept anything Itype." & c6 o/ `7 F8 w- i
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 [ @2 c. g4 W$ D& B6 o
! P g5 d. {0 V8 C. t+ Y7 l+ G"Does your monitor have a power indicator?" 4 v: J2 t8 A- |6 O
/ W3 \' @; y7 T8 ^) D. \顯示器上的電源指示燈有沒有亮？ 6 L( X* [3 J5 ~1 d5 u
5 T" g: y! P% ]4 l8 R( S0 S"What's a monitor?"
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什麼是顯示器？
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; a4 r6 W6 I7 {8 i& R: C! e"It's the thing with the screen on it that looks like a TV. O, ^4 q8 X- f
6 Z/ N" o* s8 c' K6 d( ]8 TDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 7 R- |! z5 c7 c
8 ~: y( B7 m, y0 D3 f- g9 eI don't know." 8 ~" E$ Y. U$ ?4 r( L8 N: |4 L% H
- |# I* _. m5 _: G: S8 @我不懂耶。 - | Z+ @. C; \2 n: w
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"Well, then look on the back of the monitor and find where / M1 y1 j/ c# _5 h: i7 @- G
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the powercord goes into it. Can you see that?"
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: b' {/ ?7 c X- @那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / | j) O- I' o- M$ N. K7 h
c. r+ Z* B. o K0 g A"....Yes, I think so."
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( q) G. q1 |" y6 _5 o是，我想我看到了。 7 r2 ?( |+ Q8 j6 }/ D3 R2 o
0 a# m5 r/ \- B+ }# U% d; ^6 D2 Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & }$ I) j) d+ g+ Y" D7 ^" G
( w- L+ K3 r& q g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; i3 D h3 q. C* [: Y! G x, ^
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"....Yes, it is." ! I% X7 n8 ^$ I5 ~0 _
$ b6 B8 ?0 {% ^2 P& w有啊!
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"When you were behind the monitor, did you notice that there were 6 d8 _8 `) E6 J( R+ D: }: Y
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two cables plugged into the back of it, not just one?" " D' O6 s4 ^9 \- L" o o; |
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # J" {1 ^( h7 Z# X& r: x
* q* P8 z: G/ ^; B"No." : \1 G) Y2 |$ N
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沒有。 1 ? F# e, ` O! h
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"Well, there are. I need you to look back there again and find
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theother cable." & U7 r" \4 n( c1 Y8 r! x
$ R w; ?+ v4 C就是了，我要你再到顯示器後面去找另一條電線。
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5 [4 d1 V$ ` H7 O9 G0 D4 s"....Okay, here it is." * D0 j% o) u' L# t0 a
3 R9 U+ {$ {" r5 b# tOK，找到了。 / A/ t& i: }% }5 E! p
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 0 |& I( c) z$ B! ?* x
$ s2 p) \# {% {3 p8 o4 {再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 m( ]. g8 ~- k. {' k" S7 l
0 x# y, R1 m. s; b$ R3 X"I can't reach." : s8 W% O/ v" `9 N
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我搆不到。
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6 C& v C' s; r- e"Uh huh. Well, can you see if it is?"
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4 N. z* O* ~4 u嗯，那麼，你看得到嗎？
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"No."
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看不到。 # G% w8 ^' j& p5 _/ B
' V& N' j' b( t9 ?9 r5 b1 @9 {"Even if you maybe put your knee on something and lean way over?"
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6 f [& E2 y1 E& F4 `$ m/ L那麼拿個東西墊高，爬過去看一下？ 3 e4 ^8 j/ |4 ]7 Q
2 y" E9 ~/ f7 ~; q6 ], |1 w"Oh, it's not because I don't have the right angle - it's becauseit's dark." " }, y5 z' E, a6 h
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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# a0 a0 W4 F3 p3 n& U" f) S太暗？ 6 B* J0 W4 z3 a
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"Yes - the office light is off, and the only light I have is 6 O h0 o( x# a* {3 W9 C: c7 t
0 M0 A: q, m% _9 m8 j4 [2 ocomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : O- z# K# g, k
0 F" I" w- @2 D那麼把辨公室的電燈都打開啊。
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"I can't." 5 W- ~2 r3 L, D
, q7 d* g2 @- C/ J" a8 ~+ D C9 b沒辦法。 % M. v v7 S2 X4 O9 @! q, G
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"No? Why not?" & e0 G% |, B" E; c$ j& a
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沒辨法？為什麼？ 0 _# r( X6 H; r9 ^5 T Q/ j4 K
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"Because there's a power outage."
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因為停電啊! " o# Q+ }3 ]$ \* R7 J
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 [: m8 f& l& BDo you still have the boxes and manuals and packing stuff 4 B8 \- E2 R( F0 ^/ T9 r: Z- s
4 q+ C# [4 n3 q7 }, S/ uyourcomputer came in?" / [* S8 I: f) E& W/ |- N* z: M
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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: M6 g! s: s. q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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$ ]% z! [4 c( D( x4 y"Well, yes, I keep them in the closet." ; n) e6 ] T- |$ o( M' r
; Y8 X2 S+ a2 d V: U嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 3 g9 p+ `+ |8 O5 Y
) u- _1 }1 @2 tit was when you got it. Then take it back to the store youbought it from." ) x V9 P% M& {% o& h- ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好， . b& ?( C A) z& P0 T8 H
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 4 x5 F; P& B) `6 h6 y
! ^$ Z m2 ` _' C. r/ @! f7 T/ |真的嗎？是它壞掉了嗎？ , W5 }4 [7 [5 c; ^# ~7 {
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"Yes, I'm afraid it is."
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8 J8 t9 Y' Z: Y2 o是的，恐怕是這樣了的。 2 Q! p2 J" o! b. l! D. i
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"Well, all right then, I suppose. What do I tell them?"
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1 s0 _. V* f- y, D+ w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 j) S% l1 c W. M+ s4 o
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
