Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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7 z4 v# ] [& Y: z3 b"Ridge Hall computer assistant; may I help you?"
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4 f. J% Z2 Z8 R$ `" V4 ^3 v7 _9 kRidge Hall 電腦公司你好!我可以為您服務嗎? 1 y8 I" u! U3 @+ ?
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"Yes, well, I'm having trouble with WordPerfect." " W7 L0 E) u8 [3 F! N' }5 T
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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* s( r# C3 R0 M您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 p; O3 [% Q9 T
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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9 c; x: E2 k( n' H$ S6 b"They disappeared."
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5 @' ~' m5 g! z( x2 d; @3 G它們都不見了。
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"Hmm. So what does your screen look like now?"
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* ?% J2 q$ A; n# g嗯，現在你的螢幕看到什麼東西？
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0 ]* O: n: a2 l( B$ i, D"Nothing."
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沒有任何東西。
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- e# U* d/ w$ |8 e* C( F6 m+ g"Nothing?" 1 ^: P; o. p6 ?; {6 F6 _9 y) l
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沒有任何東西？
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+ @7 c# d# Q# f8 {"It's blank; it won't accept anything when I type." # T+ I& A; q2 J, h, E
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螢幕是全黑的，我打的字它都沒反應。 + I0 ^) _& R. L# O* X
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"Are you still in WordPerfect, or did you get out?" + K, K/ q' e" p. n3 M
; O# b! Z( k4 O f f您是否還在操作WordPerfect，還是以經離開了。
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+ _' F! N1 _ L. \# A"How do I tell?" $ g4 W; g" {4 `5 m- U
* N8 D. a1 D8 Z2 N5 f我要怎麼說明呢？ 4 V6 k4 o! i( i& D" ~# j0 Z
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"Can you see the C: prompt on the screen?" ! H/ a7 j4 Y, S. V3 L
9 f5 i/ a8 l: ^. w0 W5 x3 |9 @你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ! J! b% l! J) q. w
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 3 z# n9 s' ~ U9 Z2 G4 K
& t1 N# g% @, J: d' w' m不管它了，你可以看到游標在螢幕上嗎？
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( E/ R) J4 f2 \& h"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / r& S& O+ n/ ?, z
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"Does your monitor have a power indicator?"
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) u) f3 N$ W; ?# @2 U0 [顯示器上的電源指示燈有沒有亮？ & S0 G; z3 c( u7 [6 R
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"What's a monitor?"
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什麼是顯示器？ : v! [ v: S- w8 i) x
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"It's the thing with the screen on it that looks like a TV.
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) V. ?; A$ ]. a6 t: ]* }Does ithave a little light that tells you when it's on?" 6 a+ w% w' f4 G: H7 h
% q' ~. m" N5 ]6 j2 H2 i, H9 H/ y就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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/ K" R% |$ d* j5 L6 p, {1 g9 k' II don't know." 6 K! m1 ?" s6 f$ K9 }+ h, @* ?4 Z
4 y! P% l' D8 u) o) z! l我不懂耶。
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"Well, then look on the back of the monitor and find where
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- z3 _8 b9 t5 Z/ Ythe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 @, |" l2 ^- L: w2 Y7 l
( Y: |4 ^- b9 r3 s- _. o0 R"....Yes, I think so." 2 K& c2 N9 h& b) Q9 w: @
' j& H4 D5 g; a是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % o0 e7 @: t( c; y5 |
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were * K! g- [8 }# _9 v& F
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two cables plugged into the back of it, not just one?"
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4 r9 d4 E% O9 {0 O你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 T/ R- O# _6 L3 j8 T
; G8 F: I# r [' B7 A1 Z$ A9 H"No." + k8 a7 L2 z8 O& L
) {: I/ }: j) b. ]/ i4 o& Q沒有。 1 K- R/ }/ o# K: x( P2 P
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"Well, there are. I need you to look back there again and find 7 k% ]( Y; K- m9 F* w; I
6 X* K1 x# d: Mtheother cable." 8 `- `$ G5 z* t5 a0 `# t9 K( v
8 t/ |' |7 v2 F2 G就是了，我要你再到顯示器後面去找另一條電線。 4 O% s, d% O" o9 n( O- \. F
. [* F% {, G% l"....Okay, here it is."
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OK，找到了。 1 i! r% I: N0 s0 p
9 ]4 l' [+ c4 t! h7 x7 i"Follow it for me, and tell me if it's plugged securely into $ ?5 v( h" I- m$ v L: n( ?
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theback of your computer." $ B4 P2 c0 r. N9 a% R2 q
7 u- o7 V: E2 X3 U3 d. r再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 , f+ a7 |3 t/ v* H. B' X, _
! R9 i( J# @* M"Uh huh. Well, can you see if it is?" 4 f% K8 {( @/ d, `0 p1 X! h: o! l
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嗯，那麼，你看得到嗎？
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"No." : e4 _% s0 G4 L% B
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看不到。
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"Even if you maybe put your knee on something and lean way over?" ; l3 A) z/ }3 D6 ?( M, P, v% f1 t
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那麼拿個東西墊高，爬過去看一下？
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7 N! V3 S' W H3 j+ W"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 w- x7 C/ U% v* D! `
7 @. _$ m4 [9 C6 m7 O1 x2 d+ l; k& O喔，不是角度不好看不到，而是太暗了。 2 b: {. }+ S3 Z0 Z5 M4 L6 y
( ?; h: x6 |+ I) d3 y" J- ?+ R"Dark?" $ {- B+ i/ c7 _4 c9 U' I
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." : w: m6 U2 Q) O/ a0 w5 [
& v* u8 Y* m6 Z O5 I0 b, a3 y8 n是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." . I/ T4 {" A' q
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那麼把辨公室的電燈都打開啊。
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"I can't." 1 S5 }+ p: z2 x# K+ ]: c2 c$ H
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! / r/ P$ U$ S& D# W; W
/ M1 u$ y, l2 C$ [; S$ D. X"A power...... A power outage? Aha! Okay, we've got it licked now. 8 q- G1 ~- J4 f3 U- T
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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s+ Y k% J: H" }. l停...停電？&#@!(& ，喔!OK，現在開始打包， / M$ T. D8 M: r) z- O0 N
( ^ H5 l c9 l& k5 I2 W8 ~: M2 T8 i; n% I& l電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 3 `3 r D. S% n' f
7 `0 C- M" d/ w5 }0 q* l嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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R; K, x4 Y' F! B* \% u6 q2 Fit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， # ^' k7 i. s7 r: b9 A0 j
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" / g! C6 Y' r S8 E/ G) P' G9 c: K
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真的嗎？是它壞掉了嗎？ - T" a( }% S% b5 h% d6 J2 c" Y8 g
" X2 @1 M C: N; k) L* U3 j"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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6 S1 [( ^- n8 m7 q7 {/ C9 i"Well, all right then, I suppose. What do I tell them?"
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% p7 {3 ~: e( a: D* Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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/ }& D5 w& u* T就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
