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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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% y  c5 Y4 `- X* Q  X7 o" `"Ridge Hall computer assistant; may I help you?"   _2 o5 Q1 i# p# e! [* h! G! h0 ^

: E0 l% o# v, E) a1 P7 H" SRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? , L, b' _1 t7 L; j

% Q0 J& G6 P8 u: E"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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" i, J: I- s! [  K( I"What sort of trouble?" - T* ^' h. D: l; `! T$ E: W

$ A$ l3 u  A3 P9 C' w' C±z¦³¤°»ò°ÝÃD©O ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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, T9 E1 h9 ?* `2 Q4 k5 Z0 g  S"Went away?"³£¤£¨£¤F¡C $ d7 _# y1 i5 d. o

* b' r1 S4 V) `# y0 S2 w# s"They disappeared."
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" c9 V0 A# L5 g1 R$ _3 J" ["Hmm. So what does your screen look like now?" % t0 k1 ]. a) n" G/ T0 ~
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H 4 w# E$ Q8 \6 V/ C! y) z1 d

3 ?  T6 s$ B( B) e* }* S4 }" q"Nothing."
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- z, h; W+ L. W1 v# ~* n5 I8 P9 z"Nothing?" ( t& N  x) w7 D" j8 h8 X
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# [& w% o0 h) ]& |" i+ T! Q"It's blank; it won't accept anything when I type."
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. `4 S* j' F5 X' J3 I# P  V- ]* l"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C + b5 O3 j1 ], g) F- D$ v
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"How do I tell?" / O8 _' C: @* A

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"Can you see the C: prompt on the screen?"
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8 n$ z' r! Q$ J6 `4 y& h"What's a sea-prompt?"
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7 `/ Q: t+ k5 h# ^0 G" |0 Q¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ) 3 M) R  v) u8 c8 Y4 ]

! J5 x6 D! O+ A2 N"Never mind. Can you move the cursor around on the screen?" 7 V% c+ k2 r% i! ]0 A" R3 w

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"There isn't any cursor; I told you, it won't accept anything Itype." 3 m8 |1 S# V5 i  S9 M6 D7 v

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4 H% Z& p4 T. I7 F6 T- Q  H"Does your monitor have a power indicator?" $ x8 c. [0 n1 s/ f0 c, D4 X
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H
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"What's a monitor?" ' m1 r/ q0 g* X; A8 G8 ^

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7 N3 ~5 v4 n/ x+ E' Z' ^"It's the thing with the screen on it that looks like a TV. : m* P: j9 H0 J! W; f' J* J3 _
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Does ithave a little light that tells you when it's on?"
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´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A 8 M; c* {; Z  r+ ^
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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; U( n: x/ `# E- \I don't know." & F* L& c* @; w

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"Well, then look on the back of the monitor and find where $ S. E/ ~& M" ~- W4 }+ e

0 A1 G' m+ J/ u+ M) {the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H ' k! c" i' r+ z. M9 |7 b

7 m3 X7 _" B; E. {; v3 O- N* w"....Yes, I think so." / H; b$ V3 P- I
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / s  Y6 z0 Y8 o; ]" R9 Y9 ^/ d

1 i7 e* C5 S- ~2 v5 o7 ?5 A¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H ' r( c9 [  n- F5 A- s( n
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"....Yes, it is." % l. v3 }) {0 E$ B' H- a

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"When you were behind the monitor, did you notice that there were   h! Z; R! ~. C" _, C6 I1 t9 M
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H - M5 B9 A) r5 A( {$ N

% q# s. Q- |& T7 D"No."
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"Well, there are. I need you to look back there again and find ) F4 e. y/ ]  y) A2 y$ B4 D

7 A$ @& q* K7 Y! g! itheother cable."
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4 h& s/ ]* y. e' x% `' Z´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C 9 R, M; {* r+ q

3 x7 o1 F, `% G"....Okay, here it is."
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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% r3 Q3 L( h3 O"I can't reach."
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"Uh huh. Well, can you see if it is?" 3 w) J( x; {7 t# U+ c
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No."
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"Even if you maybe put your knee on something and lean way over?" 3 z0 A; o/ a  X

) B( ~* F5 @" i) z5 O! J- [* K0 d¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( t% h2 i# u- q3 [1 N4 `3 l³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C ! Z5 G  Z' _5 T1 l( B# Q% f
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"Dark?" 9 q4 j% a5 L5 C% ^
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"Yes - the office light is off, and the only light I have is % H3 f/ T* Z9 K1 B
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comingfrom the window." ' ^7 J4 n1 D& A

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  w* Q# J7 }) e# N3 |3 q"Well, turn on the office light then." : Q% t1 G0 H) W. S' S1 B; q7 s

$ G1 \5 ~, [; S- w. r1 q" A1 I¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 3 B) Z1 o# I+ K8 k

" F6 u/ m$ G, g6 S"I can't." ; U- _. c6 \/ ~' m' I" j

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"No? Why not?"
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¨S¿ëªk¡H¬°¤°»ò¡H
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"Because there's a power outage."
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& V# ^2 X/ J/ j: u7 O/ ~"A power...... A power outage? Aha! Okay, we've got it licked now. 2 Z( v' z$ w1 p' Z" y

+ Y& q: I* E; _3 ^7 @Do you still have the boxes and manuals and packing stuff . h' B( u$ C  V! i% Q6 U/ u2 D
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yourcomputer came in?" ( x7 u: X9 a0 Q5 y0 ?! V2 P% m

( U* H$ X& i+ R6 f+ F°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A ! Y+ s1 B# O3 s
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¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H ' H+ Q" S( l1 u5 O* p( t
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"Well, yes, I keep them in the closet." ; ~  N1 a9 Y" L

  Q' B( G2 E! j7 L6 J* }3 E0 J* ~¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C
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"Good! Go get them, and unplug your system and pack it up justlike
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) P0 E' D6 `5 Q9 S& e" ]it was when you got it. Then take it back to the store youbought it from."
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: F; c$ q% U2 k, y4 v( M«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A - P* L2 ^% l9 ^2 {' Q' |; i. s' \
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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0 Y1 q$ k0 \. j* A( a+ {"Really? Is it that bad?"
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. a! d$ r" s8 H! J2 Z"Yes, I'm afraid it is."   C" A. w0 U$ g! v& n: h( @  c) T: h( {

/ z) w/ W; q! p. y! m. G; r- h¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C
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; `+ L8 N' \# T0 j. N; \  B0 X"Well, all right then, I suppose. What do I tell them?"
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1 N/ C$ h& m% g³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H 3 `4 ^+ M2 I- u

5 r' x6 R, S$ _( C/ F* h"Tell them you're too stupid to own a computer." $ {* ]+ }6 }. A: C9 F
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