Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! t& R2 L+ R7 A b$ w
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"Ridge Hall computer assistant; may I help you?"
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( Y& v1 }7 ~9 K7 tRidge Hall 電腦公司你好!我可以為您服務嗎?
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- h, X8 t3 Z0 h( L: s7 x( B0 \! v"Yes, well, I'm having trouble with WordPerfect." 2 ?/ [' Y& V0 A: V4 [# g2 I3 ]
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是的，我有WordPerfect的問題。 ( e" }) x1 F8 H {/ y: j
* ]2 \: F, Q: c" n& ]% _"What sort of trouble?" 3 n# U- V6 |2 L* v u5 \! x! f8 m* F
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您有什麼問題呢 ?
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( X% y" H! g1 U3 o3 r. b0 x"Well, I was just typing along, and all of a sudden the words wentaway." , F' o0 W+ R+ \% Y( {9 Q* T/ b5 q
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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% u8 n8 X/ F/ Y2 a' o. `$ v"Went away?"都不見了。
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"They disappeared." , m+ }1 n9 G" I: I4 R- \. ~
( P% h: H/ ] }3 x) Y* T它們都不見了。 , M; \" B5 ~! f# \# ~0 ~9 a
8 e+ H9 l y* H; ~; J; Y"Hmm. So what does your screen look like now?" 9 E/ {7 v( H, V
# Y7 z2 F7 ?! w) G e; D嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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W: Q6 ?; O( k1 `& B沒有任何東西。
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9 i- }. h! ^, f, K"Nothing?" $ G1 H/ i4 G/ A# N, j4 v v8 V, z7 k7 x
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沒有任何東西？
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8 f1 Q# n/ R7 S, y& k"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 1 a* V X3 [) _- o
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"Are you still in WordPerfect, or did you get out?" - X8 H# i3 T7 S; ?
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您是否還在操作WordPerfect，還是以經離開了。 3 l5 L. D# {& r: h* g9 O6 Q7 {
2 Z" A V( ~4 E* E& D7 ]3 R9 l"How do I tell?" , l+ W# e. T4 U% ^$ x# w
) n5 Z1 ^7 N! J8 |" [我要怎麼說明呢？
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6 P8 r9 i2 e- X' k"Can you see the C: prompt on the screen?"
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' a3 q8 ?4 H' O你可以在螢幕上看到 C: 的提示符號嗎？ / D; E1 A( O f% Q) J; ~. D8 ^
0 C2 [( B, w) ~, K"What's a sea-prompt?"
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$ {' _+ s& B' `# h3 |( p, v; C什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 n" S& M. Y+ c+ j% S8 v
2 {4 |& j7 `4 A+ m"Never mind. Can you move the cursor around on the screen?" 8 A. L* Y5 h1 S( n( r/ G* z& R
% M. O# w O0 g3 }3 s3 ?不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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( ] e& j# T3 [4 T+ V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ( Y$ H+ j. ? F! z/ V. A, S& f" C
6 v" ?- s s9 q"What's a monitor?"
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什麼是顯示器？ . I2 k L4 d$ f' L3 y. }7 z. v
' i* c4 {( ^1 Y& q5 E1 i, _"It's the thing with the screen on it that looks like a TV. 6 k6 o' J8 L; E0 u4 I1 d& U
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Does ithave a little light that tells you when it's on?" 1 |) {$ z9 X2 t, [
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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/ p+ B, k$ c/ q5 ]; r; J5 |$ t我不懂耶。 ! o2 ]; W, V; S/ S+ ]
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"Well, then look on the back of the monitor and find where 9 S h3 ?7 A( {$ ~ {
/ h: S4 y' Q7 z w8 R% m6 |the powercord goes into it. Can you see that?" ! J8 D$ o0 i, e4 ]- B# k. I; Y" g3 ~
) J. `, j1 e* S! i那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / O# e* L' Z" d$ w. |
: w& @2 r: o& a; ` b& w"....Yes, I think so."
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是，我想我看到了。 / ?# A9 [1 H& o3 ]& d! C4 h
7 R2 s; S& X. `/ O5 J# j2 z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / T" A! p, J- f. v4 V
" p' B- U" c3 h" ]. P"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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* o0 C j, E+ f, z7 ttwo cables plugged into the back of it, not just one?" " `4 N Z5 Y/ B' T5 ]& m9 Z3 S
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ E/ x' I" \/ T# L9 `9 ~"No."
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3 k7 |( g/ a* R. n( f+ @沒有。
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) y" Z1 K# b8 q3 N+ o4 Y% Z; s4 v"Well, there are. I need you to look back there again and find
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theother cable." 0 X1 u. y" Z7 J# \2 C6 n6 W
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就是了，我要你再到顯示器後面去找另一條電線。 9 I& k5 O5 v. k( |1 m
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"....Okay, here it is." + x' O, F# n) C( H8 ]! I
! G$ R3 P6 G) H9 Y5 P0 eOK，找到了。
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; B$ [& f }5 {- N9 }: m/ M3 A' x2 p" a"Follow it for me, and tell me if it's plugged securely into : y, u6 c1 z* u3 ], g. ]( G0 `1 @
4 B9 a: H) W* Gtheback of your computer." 0 s% h; s# r8 B5 Q: z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' K, k! y" f; W! k! k. x( n"I can't reach."
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! H& G% M' U, q" H1 {+ P1 x我搆不到。 7 f! O$ A# h0 `- h: ]
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"Uh huh. Well, can you see if it is?" & Y( \3 A' V2 [+ v3 O p
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嗯，那麼，你看得到嗎？ . y/ J; O. j( J$ B9 l: Q+ I
! b Q: q3 A1 h1 Z"No." ! T3 `3 h; D: U0 g1 }* G
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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) k$ X' [( H7 z那麼拿個東西墊高，爬過去看一下？ 2 O. n" [/ @, O( p- T. A
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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" o. F' L) M3 h- a8 ]; U$ w5 R"Dark?" * v" D8 @! [; E2 @! e! c5 R2 R
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太暗？ 6 `5 k, Y5 K8 c
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"Yes - the office light is off, and the only light I have is 3 ] V: X: v! A( a* F* U
9 N b! H! W$ ]1 P% |( hcomingfrom the window."
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0 |) h) v# B8 p( F7 [' f) p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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7 _" \3 _, @) P1 H# z+ n$ l3 y5 y"Well, turn on the office light then."
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( N4 N$ L: U# I5 P) q那麼把辨公室的電燈都打開啊。
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0 `# U& u* F5 L) b0 C# P3 e"I can't." 6 j2 ~( }9 f; X- `% _- g- I- ?
* p+ V8 R+ a& g) u2 `( [4 @沒辦法。 e. Y* S+ v5 M9 ]. h
: {. y D1 M9 u% V; Z) Q% O. f"No? Why not?"
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, o1 V$ {( u$ I4 M沒辨法？為什麼？
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"Because there's a power outage."
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. {, v+ x4 [ a. x [: z8 s因為停電啊!
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! ]+ }# N; r5 k* c2 \3 v" w7 ^, W"A power...... A power outage? Aha! Okay, we've got it licked now. * j- h; f* I: z. }/ h
; P, G$ Z( O; UDo you still have the boxes and manuals and packing stuff
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# U3 q+ {+ `' w, h9 `% H. q6 H* kyourcomputer came in?"
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, m* H/ [1 w$ r5 W$ G5 t! x停...停電？&#@!(& ，喔!OK，現在開始打包，
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: z% ~( p" y# G7 t電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . S9 q7 @' J9 @+ F) ~
' y$ L' a9 F1 {) {0 }"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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* `$ V1 j w% }6 j& D5 k"Good! Go get them, and unplug your system and pack it up justlike
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/ z; B0 @$ ]5 Z% }it was when you got it. Then take it back to the store youbought it from." $ m7 G1 Q# z- v8 p6 q
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / D3 _- [9 V7 t: a
, J* P: P/ P/ j- W+ I"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." : v! k/ U" Q, [, v) `
0 ~. O$ d# \4 H: u& K$ U是的，恐怕是這樣了的。 6 ]# w" i1 C6 f- Q; P- A- h5 L
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"Well, all right then, I suppose. What do I tell them?" 5 a: A9 P" A: _ K& a2 j% r& I. U( E
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
