Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 9 B: A3 D P2 E5 g! L0 r3 `
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"Ridge Hall computer assistant; may I help you?"
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- Z/ ~, s9 |- `2 W" QRidge Hall 電腦公司你好!我可以為您服務嗎?
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- ~& u3 o$ `! u% W# H"Yes, well, I'm having trouble with WordPerfect." - M ^; N i* I8 b
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是的，我有WordPerfect的問題。
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! `8 N% T8 v+ ]% b/ D"What sort of trouble?"
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* R: s6 W, M% v: Z0 T您有什麼問題呢 ? - x% N# d( X5 P4 n( w: o
: H+ v. H7 \, z. Z( a6 T x" l"Well, I was just typing along, and all of a sudden the words wentaway." * V. O. a# G i6 \1 n5 I- T
- v( {6 Q+ Y- o; E) t- ?我剛剛自已在打字的時候，突然間所有的字都不見了。 ) _; |; p3 X* e) Z! N
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"Went away?"都不見了。
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"They disappeared." # ]- m0 D0 f' {: H& E& u# O
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它們都不見了。 9 q. O1 f+ v. b/ V
( ?* f% c) {/ U+ L) |"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ , c. \7 B- x) l& r5 |# d
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"Nothing." # }8 Z- [" Y4 B3 q
# e% m; N4 `/ @! j, N沒有任何東西。 8 a6 n G* b" }( |- [
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"Nothing?" ' t: O" V; m- [4 i
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沒有任何東西？ 5 j7 r* c% W2 T2 n8 U" @8 w
! z0 u7 _ j7 a"It's blank; it won't accept anything when I type." 1 d% z: n/ Q5 M! D* F% ?
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螢幕是全黑的，我打的字它都沒反應。
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5 k+ Z- I' e; @+ e9 S4 S! P7 V"Are you still in WordPerfect, or did you get out?" % q2 ?! |* A' e# }( w3 g0 h
: J! S1 a3 K# g% i& k您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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4 a- W, B$ \6 \/ Y, W1 ]) j5 D7 F我要怎麼說明呢？
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: }' f. R2 k# q% _4 n: ~"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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: z( E/ q2 z6 V"What's a sea-prompt?"
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0 k; R) q4 G& f1 J' [. o1 Q什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) |! W4 N* X( B6 P
4 B+ E4 }" X w2 Z7 X/ V"Never mind. Can you move the cursor around on the screen?" ; l: ~+ S+ r9 o4 S2 h
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / T% I( F; J) |$ Y2 b# V7 P
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"Does your monitor have a power indicator?" " y6 r( `: J9 t# h' G
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顯示器上的電源指示燈有沒有亮？
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! o- z# H7 ] G: F"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， , K& F" D( X& a$ o! y2 U( o
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有沒有一個小光點告訴你它是開著的？ 0 o) C/ Y# j5 W! G; D
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I don't know." 2 X+ G+ @& n& f7 e
( h' G8 y: j$ x9 {我不懂耶。
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& M& [! N/ l# ~" M& u% ~ ~"Well, then look on the back of the monitor and find where 9 R# z6 ?6 c" m7 Q8 X1 h+ K
3 m" L" F$ g( X( ^6 x7 k/ k# w, Vthe powercord goes into it. Can you see that?"
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+ Q4 q, K3 y ~+ F3 _0 J6 n# Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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* L! f# T- F A; Z7 k& O) l; N"....Yes, I think so." 9 w/ H! n# L$ ` a! z
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是，我想我看到了。 5 Y$ @: q( ]1 T T2 O
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # n( j3 l' z( V8 w
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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1 E) F( g" z) v& W& D4 x有啊!
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"When you were behind the monitor, did you notice that there were 3 U7 [ S4 ^- o
/ H3 k7 W2 W' s% [. jtwo cables plugged into the back of it, not just one?"
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! h* @$ U9 }. _) F8 [ p你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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5 v% K3 J7 S Q"No."
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沒有。 8 W) R* t8 u; X4 J
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"Well, there are. I need you to look back there again and find / g: x% A) u( c4 M/ U
3 w9 @3 e2 |+ K( M" _) Ltheother cable." : |! h6 n( @; r5 v D
2 z' B1 j0 z+ j6 V% d$ w就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 5 @* `# P V; H+ ^7 P! B9 h7 o
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OK，找到了。 ' j% Z; B% v+ X( h1 y
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"Follow it for me, and tell me if it's plugged securely into 9 w3 m0 ]) v& e1 C. n+ A4 U) M
1 a; p2 i' P* t8 }; _theback of your computer." 9 @3 F( _: v I, i+ N
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 * N, G0 ?* N ?: I4 @, d; C
- c3 K2 z) `% E( u"I can't reach." # O/ t. B6 n' ?( J3 K* F+ u& R1 n" O
2 ]# ~' l7 \3 I6 ~; K+ c9 U+ l我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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2 ~# V- N* |( |# M5 s"Even if you maybe put your knee on something and lean way over?" % X2 |# K" e- y+ |% Z3 v: x
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那麼拿個東西墊高，爬過去看一下？
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8 W9 _, v( {$ |0 }' F"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- s# a# ]$ ?- T- s+ m4 V喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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/ c4 `/ T% M. t8 D7 x' Z* s太暗？ ; q1 {. V( ]4 X% M
9 g; E# k0 l6 ]"Yes - the office light is off, and the only light I have is
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comingfrom the window." 0 _6 N0 u/ [; i0 F9 m% F- Q
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 n6 C' j3 {. `4 Q
3 H8 p, Q3 c# }% X; F0 ~7 p"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 $ N3 Z2 Q1 ]0 L+ T
' [* F* e. J4 N"I can't."
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沒辦法。 * e) e$ D+ ?0 E; S% l
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"No? Why not?"
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! L% ]0 K* v# u# `; w7 Q. L$ \沒辨法？為什麼？ $ i! K9 n7 g8 J: s: X
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"Because there's a power outage."
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# e4 _6 R6 e m F6 Y因為停電啊!
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* M) ~& M {+ P( _"A power...... A power outage? Aha! Okay, we've got it licked now. 4 P6 e- E' r0 V2 O
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Do you still have the boxes and manuals and packing stuff # }& c7 P, K- g4 |$ H. J
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yourcomputer came in?" ; V5 d* |; i4 J8 d8 J$ X
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停...停電？&#@!(& ，喔!OK，現在開始打包， }- I) x+ K& K6 x7 }
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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3 g7 k& O' }; O7 `1 H0 o. c1 u4 E"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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m3 w/ i6 M$ a( @0 L% ~- t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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& o4 s* A \7 z& z2 u2 X"Really? Is it that bad?" ' ]8 H7 s; p! s4 u- r1 S' m
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真的嗎？是它壞掉了嗎？ $ l% w O4 m6 M! G$ \! w- g% u
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"Yes, I'm afraid it is." 8 R0 q% [$ a; I' Z
( q9 U. n6 M9 Y3 g, O1 I+ A是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" - v3 e) q7 v9 C. c
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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1 j, i- ?) q$ A& S7 h9 A"Tell them you're too stupid to own a computer." T5 D+ l7 V! a5 w% l) c
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
