Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ( S+ C" B) U) `% m! \- ~% ~
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ; q, I& Q w. F$ X+ f
3 J% [1 D7 b2 `5 I7 Q是的，我有WordPerfect的問題。 : J8 _5 p' ]# s0 D% D5 {, K
' t9 E* W5 i+ P5 v3 g"What sort of trouble?"
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您有什麼問題呢 ?
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1 ~- T4 i+ C8 [. q* L% F"Well, I was just typing along, and all of a sudden the words wentaway."
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, v: i& h! @6 M. c5 ]$ N我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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# h6 b/ l" }! b% H9 ~0 Y/ z: G! ^它們都不見了。
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( V- C0 R+ a* t9 U5 h" |6 Q"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ # U# j# V* \$ |$ t) _- O
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"Nothing."
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% I# u1 l. K, n$ |6 Y沒有任何東西。
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/ o' B T. V. k' E& j) Z"Nothing?"
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7 \+ ^8 W; R. R沒有任何東西？
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"It's blank; it won't accept anything when I type."
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0 j, |8 c+ K' \- _5 ~螢幕是全黑的，我打的字它都沒反應。 7 G2 ?- I! {. ?. D
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"Are you still in WordPerfect, or did you get out?"
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. I8 S) c8 m) P; x您是否還在操作WordPerfect，還是以經離開了。 5 Q7 p7 n+ T: b7 L
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"How do I tell?"
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8 z: o5 j$ C' y5 S我要怎麼說明呢？ : X k" l! b# D% f a) S2 K
. |6 Y6 M. |! X3 @"Can you see the C: prompt on the screen?" , q7 d4 e6 s0 E5 v: j6 u
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你可以在螢幕上看到 C: 的提示符號嗎？ y4 q& @+ I8 j- a# k3 T: @
h0 e4 `9 i# P5 g! p8 Z: j# G E; L* B"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / `0 q' T9 @1 C8 G# I2 j6 E3 S
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"Never mind. Can you move the cursor around on the screen?"
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1 }, ~& m/ s1 N不管它了，你可以看到游標在螢幕上嗎？
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1 K" M/ Y% x% @& K, T' O9 { K"There isn't any cursor; I told you, it won't accept anything Itype."
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, I6 Y/ {. H! O& a Z' R7 A6 U螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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. X2 d0 w+ `. W3 W; a顯示器上的電源指示燈有沒有亮？ ' t8 y3 ]3 s) h) d( {" p
1 y- h# M( v3 D7 t) A2 t4 Y"What's a monitor?" + A; X. t, v* N+ X) {, \% O
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什麼是顯示器？
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2 i# @0 ]' W2 k1 \/ k: _5 t" \"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" # G, D" f1 ^# t9 e/ M+ N
" u8 g( K- _1 T! z$ C; z; h) N- A就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ) z! O- o0 w: U0 i6 U' s
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I don't know."
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我不懂耶。 ' b( S2 ~) b2 y( {) v6 ~. n" ?$ R
% K" P- T3 H9 j3 U0 b3 d; J"Well, then look on the back of the monitor and find where 6 T5 t7 K8 X' c# q, M+ q3 U# @& t
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the powercord goes into it. Can you see that?" - K& D9 B/ A U) I% d
: e9 w9 Z! c9 u o& o那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 r! s. N5 n U- d: H$ b"....Yes, I think so." 4 |7 L' A, u. a/ m$ ?7 Q* S
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + d9 D# L2 e! t, H; ?
" ]& ?( m9 `: D太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % g! \! X$ s3 }' V2 j1 s
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"....Yes, it is."
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( |* H5 ?/ u! p% U. v3 g7 n$ t有啊! 4 O( t1 ?# L+ N" J
; \# X. Y# c, [$ ^6 [% M. x"When you were behind the monitor, did you notice that there were 6 H! e9 G) `: M
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two cables plugged into the back of it, not just one?" 8 G3 N& N { S
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; y1 G% }; W( h+ r3 N% C% Y
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"No."
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2 a' n+ {7 ]( i6 M4 z: Z. {0 L! @沒有。 % {& K2 w- Z- a* b
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"Well, there are. I need you to look back there again and find
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2 t5 M4 d1 w/ X4 Z. q' \theother cable."
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3 Y2 E7 f+ C Z8 ^3 s就是了，我要你再到顯示器後面去找另一條電線。
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2 `% y# D0 o0 i6 d"....Okay, here it is." * B: H+ n. o3 b2 J- L; v+ h
5 y7 S# o {) V) r+ ^% M# R9 H6 XOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into $ A+ h3 g9 Y; |$ r
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( `6 @7 |) a! X: D
; y! ~9 U3 H3 O t' |; B: W% o"I can't reach."
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0 h+ Q0 p' i( h. x我搆不到。
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9 Y$ _- d5 ^; U7 ?* O8 S"Uh huh. Well, can you see if it is?"
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- x5 q; r7 A, d& d8 o& x嗯，那麼，你看得到嗎？ $ q$ p4 j6 `5 {# t. i9 v
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"No." ( A: _$ \) a! g3 Z/ C/ h) }/ H
/ ?3 y5 n$ [" H% k# }4 ]看不到。
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"Even if you maybe put your knee on something and lean way over?"
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& m2 c8 d1 u; }1 i, \3 A4 v那麼拿個東西墊高，爬過去看一下？ ' w6 e+ T2 C+ t$ _
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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5 G! ?/ |; V, I7 t9 u; }喔，不是角度不好看不到，而是太暗了。
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. a( Q8 ^+ v; d p( B"Dark?" 3 |6 }" `2 O3 A, m
' g3 _8 Z+ k/ T2 Q+ G) m7 J太暗？ / T- |! e: {9 H& s d4 L+ y2 o8 Z" ?# N- b
1 N: L9 R6 d& u: N/ \' J* a"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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3 W9 M9 v9 \- d+ }"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 : {! M) E( A5 h+ S
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"I can't." 3 X2 h$ }" X' C5 V x6 a& J- r1 D! i
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沒辦法。 - I6 _' R0 T* b7 S" ^+ e. w
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"No? Why not?"
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# S+ ]& ~! m. S沒辨法？為什麼？
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"Because there's a power outage." , |. t+ R. V3 O- g8 ]
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因為停電啊! * Y. [: }6 W+ y0 \
$ v# I5 h8 T2 K7 I9 Z) e"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ; \( T( B4 M. a4 Y
7 \% s- p3 b8 `停...停電？&#@!(& ，喔!OK，現在開始打包， 3 Y G3 [; s, J' Z& t
& s4 M. G" C& R: B- d+ `# v電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." * _# ~0 F: `, @0 H+ h8 X) m! ~+ B
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嗯，是的，我已把它們收在櫃子裏。
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0 U+ w7 ?9 v5 l+ s% ~"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." - Q+ |( |0 [ i; F; h7 c
+ k8 c' Z+ g ?7 I4 q很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 t, c& ~/ y% q- Q D- `3 I5 Y4 v
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" & E" V6 ?, a9 x4 y
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真的嗎？是它壞掉了嗎？
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% K+ z$ J1 a1 w9 J, C/ t"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 Y# p6 d, I# D; t& ?$ ~. t1 @' ~
. Y9 K' s( N+ D! g% k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ , l8 u" E' b5 ~% V1 S7 N4 j
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"Tell them you're too stupid to own a computer."
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7 N; r3 R/ | k' X4 \7 Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
