Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % O3 O8 M, U7 S
! f- Z8 @% O0 `' ]4 E4 {"Ridge Hall computer assistant; may I help you?"
+ T: O" Y& M: P" J2 L0 h" K: c) ~, e7 M8 c
Ridge Hall 電腦公司你好!我可以為您服務嗎?
- R0 Q2 M' ^" R$ _* a1 c" M! b: _+ N% V' k/ U1 q0 ~6 h* k) ` A3 A
"Yes, well, I'm having trouble with WordPerfect." . t7 f3 K" S1 t; G: Q! ]5 ?
1 h n) K ^/ U# O5 \* D, L' |
是的，我有WordPerfect的問題。 ) ]7 N0 @8 E- }" P' w# t" ~
4 f+ c, p8 S, E; k+ X; g- C"What sort of trouble?"
3 G6 w7 w! l0 D I! K, p' k7 L
6 }8 t* Y4 n+ U3 k, Z5 e) _% n! W您有什麼問題呢 ?
( M3 ~8 E8 j, B L5 X, s/ ~& i# L0 u# K! r. t2 \" |! Q7 C
"Well, I was just typing along, and all of a sudden the words wentaway."
4 }; y1 C( v4 t4 }
1 Q' o& M# h8 i, g$ D; G- u; e5 P1 l; b我剛剛自已在打字的時候，突然間所有的字都不見了。 8 E2 @% q* \9 }1 `. U& X3 _
: j) W+ B5 T+ G3 s& U6 k8 D+ s"Went away?"都不見了。
^3 @5 V: R: b$ Q7 ~' R; S# z; l& u0 Z; F7 T+ n( _7 b, e
"They disappeared." " b U' g# e- }) q/ [( x$ ~
, ^% X" M& h) W, U/ Q' B它們都不見了。 9 _: M5 D6 _- N' ?
0 U/ @- }) n6 Z"Hmm. So what does your screen look like now?" 8 N2 v, @1 X% _/ H% W. d! `; B
# U$ u3 a3 m$ u9 M1 u; E/ K嗯，現在你的螢幕看到什麼東西？
# Q$ d6 ?8 s+ p
1 b0 r8 v0 d4 J! _7 x/ w) v"Nothing."
' S1 C3 C( Z% Q9 ?
+ |/ h; x5 y1 k3 `沒有任何東西。
8 ]# [: j: Q$ D3 l' B v
9 K) D- s4 L$ y+ z; }: m1 \. Q2 }"Nothing?"
3 q* k9 J3 z: z( }
( B8 a" |9 g0 i E1 Y1 @沒有任何東西？ 4 j; C! `7 \" s; {- m; j
: n$ ]1 v( P! E2 [
"It's blank; it won't accept anything when I type." ) ~6 Q' _* h, m4 e
: k2 W2 L: F) _( v: f2 \7 l
螢幕是全黑的，我打的字它都沒反應。
: m+ z! L' k( i7 H$ [( n# b |9 u% r3 F$ U# @! u
"Are you still in WordPerfect, or did you get out?" ! h/ M7 s& z0 e
6 m' r5 K7 ]$ v- n4 e8 \: ?2 ^# q
您是否還在操作WordPerfect，還是以經離開了。 # z9 ~* ]: a& M t. R1 @4 L
& B. a* E: I4 l5 P8 `2 Y"How do I tell?"
5 z9 |6 }# I4 V7 }8 \; H. m2 p4 T# H# h6 \ p9 G @
我要怎麼說明呢？ 7 w8 G2 t0 i+ v% G# x8 L$ j/ e
2 O6 ]9 y E1 Q+ X+ T) q) ]5 H1 s
"Can you see the C: prompt on the screen?" " i2 U$ E# n5 v/ [( G9 o
" U* k5 u0 a+ I9 i3 W你可以在螢幕上看到 C: 的提示符號嗎？ : a! u& r9 n7 D" k4 ^2 L1 E- | |' t [
) d) y- p- X; Z5 t
"What's a sea-prompt?" : K1 _4 n# Q* P3 ^
( V; N( k' B* Q( W* r- S6 W什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 D$ y: _/ \5 p j' w- m. E5 l+ l
: {/ \* \1 H2 u9 w, X M- m# U7 d7 l"Never mind. Can you move the cursor around on the screen?"
- b3 |! f9 V. g" A ~: h. q+ P; z
0 F, Z, H4 m$ W& M% J" X不管它了，你可以看到游標在螢幕上嗎？
$ b& _; k2 I, r7 [3 N5 Q' U" V8 W5 c
"There isn't any cursor; I told you, it won't accept anything Itype." $ Y4 _2 W5 D& n
& {5 T( k$ A7 x! e' o
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
" u5 N5 I& Z- F* n+ d7 h3 v# ` |- N
"Does your monitor have a power indicator?" + k2 Q9 J% z0 U4 b7 u
0 P9 _ x; h3 x% H0 b
顯示器上的電源指示燈有沒有亮？ 7 ?2 K1 Z2 I$ ^2 y! R; V5 h( {
2 g9 ^7 ]- K% b/ y"What's a monitor?"
/ F5 t5 E7 j2 m( ]# [. Y$ e- V% f7 M2 E4 \/ t, V
什麼是顯示器？ * b5 |8 a8 {+ e$ o4 p6 U9 U
% ?/ z2 r1 z" w! V1 @# g"It's the thing with the screen on it that looks like a TV. $ c5 W9 ~3 ?/ s* [7 h: R
1 b* B+ e$ b' @9 B/ }
Does ithave a little light that tells you when it's on?" E9 j* r/ L }3 w: H& K
- ^: R8 T' X K1 l P( h) M就是那個看起像電視的螢幕， 5 @8 Y, b# G# S; \9 d7 G! V* l
- T5 R7 t1 v8 }6 U* q& D# S有沒有一個小光點告訴你它是開著的？
5 G q" n6 w; I# K; K. L: \+ G# C% `
I don't know." + r0 `, S2 u, o2 e$ q7 _4 D: X
9 y* @) |* |7 O$ q& q0 _- x; K; D' w
我不懂耶。
5 [8 A+ d8 I. J# F$ ^/ P0 b
8 y, `( U! W( ]" R% `- I"Well, then look on the back of the monitor and find where # [( m* G* F6 M5 U6 o; c
* I9 \# T9 l; v% _3 N
the powercord goes into it. Can you see that?"
; l l7 R9 R' h0 S/ {+ S' e1 v0 U5 i3 c: N! E5 C" D) h
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 ~9 D2 l1 D: r2 N# |6 _
7 S% f9 s6 [2 C"....Yes, I think so."
" ~* z( Q* |. k
# B/ X% T. Z | ~3 l& Y7 w是，我想我看到了。
# I# I4 t% L1 I3 ] C4 P( ?: b. X5 p9 R4 f1 ~
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 H# q% q- H. y* b' D4 x/ O! p
' z$ \9 d1 w0 ^# I% X7 C% y$ f9 }太棒了，沿著電線找下去，看它有沒有沒插在牆上？
8 g1 E: _1 s$ G( S. P5 Q1 w, e3 R/ m0 f3 l
"....Yes, it is." 3 J A4 b, D: P6 M/ y& O# H
* Z* p# Q3 t3 R, p# ]7 I% R有啊!
9 [% |; I4 i; X- c- R) Y% B" o* u
4 Z) _6 T% z8 F& Q8 @ I7 Q: M"When you were behind the monitor, did you notice that there were 1 _3 U/ m' y) H5 k
) l) b8 |+ R* u/ p. R0 ?
two cables plugged into the back of it, not just one?"
/ s0 e( e( q4 u# L/ k& C; r! S X% ^3 l3 i! P! ] c
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % o9 @/ x( }6 X+ z3 a2 s5 k1 ^
9 w) c3 O+ N3 l8 P/ c
"No." , T5 I e7 T& D3 |0 d
- o' ^7 w. K2 Q% H
沒有。
7 R6 Z4 t. X1 P g" J N- T# {% N& r7 a9 Z
"Well, there are. I need you to look back there again and find
2 ?; v3 b; [: e) ]/ u
G8 \5 D: v& F& [: O R9 atheother cable."
- K2 }4 [3 @* w/ I' G9 o$ C% V6 X% a3 G, _3 l/ q- n
就是了，我要你再到顯示器後面去找另一條電線。
+ i/ g( C7 [/ \0 D$ U! _. W9 z0 B
4 W+ C p4 Q, X5 O: m: }3 l"....Okay, here it is." ! T1 M- J5 u, A% _4 b7 K* ~8 h5 V
, U+ s) d0 P; ^4 U& O0 j Z
OK，找到了。
, G! h1 n! D8 G& W$ y2 N8 Z: u1 u u; w3 h& g
"Follow it for me, and tell me if it's plugged securely into 8 k; P3 R2 {% Z' q& Z$ a
* H g8 t2 Q( |# y: |theback of your computer." 5 B. S& _$ T' [9 Q8 V
$ O/ q& Z, U" Z3 }( O6 H9 X' E再替我找下去，告訴我它有沒有確實插好在電腦後面。
/ L( d7 |8 Z$ b6 @' c7 U8 F; H' N& L8 K: K6 i% h; M4 F0 ~6 k
"I can't reach." 2 i5 ~: ?! [# `' u5 N# C
, i6 s) Q7 C7 V* p- D我搆不到。
% D' p' n% m. |8 y7 ~- Z! ~
1 n, N- y0 w) S3 q5 f"Uh huh. Well, can you see if it is?"
2 `) H. i1 h+ R0 \6 c: i
# X6 |7 W+ o/ D( F- U) }8 k嗯，那麼，你看得到嗎？
/ N# ?5 A" ~' s! z- D, p! H! ^+ Z% k/ T
"No." , ?5 ]7 T& U: ?; @5 k* H& ~
6 t) }3 |7 _) l看不到。
9 r# e" ]- w6 o' K. p1 e% {1 f
3 j- c: y# ]! n& B; g" v"Even if you maybe put your knee on something and lean way over?" $ T5 b8 p2 X& N3 [
- f# q# T# B' z3 n" ]5 V
那麼拿個東西墊高，爬過去看一下？
( [* P3 i$ @ O# o5 ]( c4 F5 P& c# @, d6 V' D- b) r6 c& B
"Oh, it's not because I don't have the right angle - it's becauseit's dark." . p) y* ~% d F0 U( x
. Q0 N, E1 j7 }! B) q; K/ V
喔，不是角度不好看不到，而是太暗了。
/ \& O3 A2 ?, ^0 }8 Y: w
+ F4 R+ Z. ?* x4 M7 |6 P+ u J( r& }"Dark?"
) Q* m5 z% N+ Z% C, g; E
' n+ A, Q9 ]) Z# ~3 b太暗？
; [9 j6 `. r; t. t, W" u- B! T+ c6 d+ b" c
"Yes - the office light is off, and the only light I have is
u t3 V# _7 N+ o
& S) q0 m1 F+ U; I1 \, e) v/ Qcomingfrom the window."
3 t( `" H; Y5 P- P, c" H
: H2 M4 K+ S/ Q; p2 b* ?9 N是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 O7 }. S7 H0 x, z' a) q
$ i- t8 I% Y7 `0 S6 P9 S/ `1 C2 n. c; @
"Well, turn on the office light then." 7 G$ Q( Y* n; p' N4 B% F
0 l" x& x: Y2 _ v那麼把辨公室的電燈都打開啊。 / y7 B$ V: V! i9 k: ?
. W9 |& O, G/ h"I can't."
4 o/ a# [$ u7 o( S( a, l5 ]/ M& d! E/ c
沒辦法。
3 h; F7 b& e% b3 h! {% J8 I) D
& m# n. Z) [+ X" q5 h- g @"No? Why not?"
S4 m5 T, l$ w& g3 @* B% i7 k+ ^
沒辨法？為什麼？ 6 i1 y3 X: q2 W6 [# D3 [8 F
" x% B! P: v/ Z, }3 R R* g$ }
"Because there's a power outage." 3 F! j0 [9 g; L1 l. j
5 ]. G) K; P; Z" E, \
因為停電啊! 3 ~5 x6 G! e0 Y0 e. v# c' \
: i0 N3 h* I X7 S: S
"A power...... A power outage? Aha! Okay, we've got it licked now. 2 @5 T8 U5 t- }2 o9 _7 }
' ^, a; E9 O; ]. d+ \$ a
Do you still have the boxes and manuals and packing stuff ' i. l/ z* o+ B$ Z# H/ K
, U) u4 @0 q* ^3 U
yourcomputer came in?"
* V R+ ~/ I9 |5 q5 B4 ^* a
0 {# y, l( |: D u2 d停...停電？&#@!(& ，喔!OK，現在開始打包， ( ?7 H: ~ O5 @+ m
L9 A# C' _5 C% R% @2 j% O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
* Z; ?2 C p1 n& K- ]* {& H! r6 p' l7 m9 A
"Well, yes, I keep them in the closet." + y, a$ q) v, f/ c% R7 k
4 {4 \. x: v# j0 }% a R
嗯，是的，我已把它們收在櫃子裏。 c1 ]. n1 X( R- v( O7 |
2 \; U: \3 P6 n) j- \* x$ _( y) M
"Good! Go get them, and unplug your system and pack it up justlike
" F6 k% l" K; {; m8 P1 F- A; y1 t+ G: M' {
it was when you got it. Then take it back to the store youbought it from."
s, |6 s# }, d/ c- k7 g1 f- G$ W1 K7 h1 h& ]
很好!去把它們拿出來，然後把電腦搬下來包裝好，
U# i2 v9 V0 S4 W# G; u: {
. I/ x* ]+ q* a6 t# i/ e9 H就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
2 J9 X( g- W8 S2 @! w' I# k( i& P% r5 D1 a) Z* `
"Really? Is it that bad?"
! l& z+ H# b' C; g
: K/ B+ ^0 C# Q: J9 }真的嗎？是它壞掉了嗎？
; J/ H4 I. [, H- f
* W7 r8 G: f" s$ \! `4 _"Yes, I'm afraid it is." , Z5 w' |4 b( W3 z m
% l' M) P6 [ G8 h `4 o, I+ E7 ?
是的，恐怕是這樣了的。
) L3 I8 ]1 T( \% [& U: I0 p4 q3 y: [' a' ~9 C! ?" X- m9 r
"Well, all right then, I suppose. What do I tell them?"
! O; {7 `3 p" H6 i! ~3 x, n# z
$ R* v d7 D; V$ t) D! c" ]3 t4 k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ' @+ R2 r* m' Q3 E# V2 l
% T6 o f5 G! I- z) k) Z o"Tell them you're too stupid to own a computer." 4 ^/ w0 m2 o- B2 s( Y% i
# K0 k+ c& C9 x% Z# ]+ [就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
