Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ) R7 A$ i# S% P4 J# ^- u
# m' \/ e! `: [7 Q2 ]"Ridge Hall computer assistant; may I help you?" - h0 l/ O% O6 |/ \6 N/ ]' `
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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; c' h% A2 K( x& K& R t"Yes, well, I'm having trouble with WordPerfect."
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- S1 _6 m* f' a0 b" _. p是的，我有WordPerfect的問題。 ; d) ]6 Q, N. {" V- P5 B
; }/ O8 Q3 n5 |+ Q' R* x& c# q"What sort of trouble?" + j. n, ] ]9 ^' P6 F' n. A( H# U
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您有什麼問題呢 ? / A0 v2 e p: F# Y' V
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"Well, I was just typing along, and all of a sudden the words wentaway." 9 h5 K: ?) T6 T$ Z3 a
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) m8 Y0 I& z i4 k6 L
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"They disappeared." 1 ?0 N. C4 B* |, Y! f
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它們都不見了。 # l$ M* w; W/ Z+ W" ~
- c4 F: i0 O1 F9 x. g, W' h; ~"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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$ U5 ~- \1 [. |4 V"Nothing." " V3 Z7 N: K3 O* T
9 N. H9 z) B- K2 U沒有任何東西。 - a4 L. }9 H: T, ]% ?
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"Nothing?" " R n" J' t2 ^) W6 H
0 W9 _. t) Z! L3 m2 H/ Q沒有任何東西？ ( T& Y) ?1 h" |0 J
! U2 K* y2 B) C4 G+ z b"It's blank; it won't accept anything when I type." ' y# Z' y5 d' X
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 0 C2 ^" T# i9 J6 I; W
0 P6 @8 v ~ h- X5 L D您是否還在操作WordPerfect，還是以經離開了。 : q3 q$ y3 k& d# F$ p1 t
' \! K2 Q: Z; u# ~3 O) ?# ?. a"How do I tell?"
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; |2 ]' Q( D" p' [& v( |/ j. e我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" y+ f. ?5 D- @0 X- K
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你可以在螢幕上看到 C: 的提示符號嗎？ + k9 m; D3 d. o$ v
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' I" {1 C5 }" Q. o2 Q"Never mind. Can you move the cursor around on the screen?"
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- A# q# k8 |$ r6 x4 b1 G不管它了，你可以看到游標在螢幕上嗎？ 4 ^ |- k' t1 j! T& D8 W! d# d
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 C y# v/ Z6 W- O
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ # D3 E/ ^7 [$ v8 d9 y" @( x( J
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"What's a monitor?"
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什麼是顯示器？ 1 g/ p9 g" B* e7 M1 K9 A5 w; H) c
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" 8 C3 J( V: _+ `1 p u! X: m
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就是那個看起像電視的螢幕， 2 u `' o8 m, B
& P+ I& L+ j! x$ q- l9 d有沒有一個小光點告訴你它是開著的？ ' a: ~/ H% s. | W1 y4 z3 ~
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I don't know." % K) K+ a0 G. R1 ?9 P
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我不懂耶。
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) f& O x# N4 M" v( g4 E9 M2 \"Well, then look on the back of the monitor and find where
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3 p Z7 j& }* l9 r) [2 O" |the powercord goes into it. Can you see that?" " |" y( z9 a0 h/ s
3 Q1 }5 c; C8 |% U; [, z$ U: r7 o那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." : s& ]) t1 d* {9 X
6 F/ A; p+ C" w V1 y是，我想我看到了。
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& g1 _' a' j( Z8 h4 d+ u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ % |7 s o* j G3 ]
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"....Yes, it is." ; i, K! Z; b9 j6 N3 p3 y
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有啊!
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"When you were behind the monitor, did you notice that there were
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F6 m& ^1 u3 q8 btwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) F/ o3 T+ F4 b& a+ r- D0 }+ X
k5 x- [" b, K8 j! D9 n8 w"No." . h8 Z2 G9 C' m$ x
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沒有。
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3 q5 |3 q8 ]. a# [: e. V( a5 X"Well, there are. I need you to look back there again and find
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theother cable." ' j: W9 d' l7 O6 r/ Z& M) P8 `
9 C+ i9 l% s+ Z, j/ s" m+ p就是了，我要你再到顯示器後面去找另一條電線。 8 P0 ]) p" W0 u6 k4 L$ B
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"....Okay, here it is." $ H+ y7 z: C ]2 H) {
: l2 v' `( r" v0 S9 ~' kOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into / R. E9 W9 M% r4 w$ v
. J8 X1 \8 Y7 V4 d3 ktheback of your computer." 8 ~6 j. I2 {6 [8 f/ J. p3 e2 @
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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' [, ^6 A7 r0 v. Y. d4 W* i"I can't reach."
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我搆不到。 0 \' G- ^) G) L5 A$ ?) ~9 ]
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." 4 w6 W# U3 u8 n7 O0 i* }
& _( o2 t; b* X) q8 }/ _ C看不到。 9 B4 B' F: j6 `* e8 x3 O% J
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"Even if you maybe put your knee on something and lean way over?" $ K. y/ ]2 K; p
. r& {& K/ X. j* }/ J那麼拿個東西墊高，爬過去看一下？
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T; j& m/ c2 w"Oh, it's not because I don't have the right angle - it's becauseit's dark." 6 p+ c" F1 _+ A$ T1 g& E
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喔，不是角度不好看不到，而是太暗了。 I0 C% {/ }0 @- [, H3 N9 `1 _
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"Dark?" + w6 T! r ]& ^4 k- }2 F
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太暗？
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. ?' K& t {8 O* U5 E( x2 [, `"Yes - the office light is off, and the only light I have is / I9 [* W* K' a5 y4 o
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comingfrom the window." ; ^% `" z3 a3 N3 \3 U& Z4 ^
' K5 ^, V" t( N. c是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' r) \0 a- n& { N
" Q( w9 J7 C. I! b"Well, turn on the office light then." - [) g+ i6 M- _. k+ L3 l+ b; v
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那麼把辨公室的電燈都打開啊。
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"I can't." . d& \/ |, L5 a' X" \% e7 Z3 w/ P! h
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沒辦法。
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/ J: V) U4 e* F: m* @9 w% S( `"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." ( ^* N- m0 M$ X; p
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因為停電啊! 1 [ }, K0 f6 k5 T- k, ?* t4 ~ ]
( H! N7 M: l) V% l y1 C- v"A power...... A power outage? Aha! Okay, we've got it licked now. $ b7 {# ~9 @# @
5 d6 d+ X- [7 M+ QDo you still have the boxes and manuals and packing stuff ! T- z9 Q3 |# m- d
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yourcomputer came in?" 6 I% H1 x8 m& E& j3 X
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停...停電？&#@!(& ，喔!OK，現在開始打包， - L" w. {5 G4 ^3 F s. @5 A
7 q- j9 L% R/ t3 I; q }電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 I7 Q% T% P* }# n4 [
\! H4 ~1 u$ O0 E& N% V" T"Well, yes, I keep them in the closet." 3 f: Q( U7 ~* Z5 V% ]/ r R" u
3 ?7 ]! {* a9 ]5 [( w. ]嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike : [+ C( O4 e9 v9 x9 W
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it was when you got it. Then take it back to the store youbought it from." ( X4 ~6 k; ]2 A0 ]' w! W& q- a
m8 z* E' U4 q, X* a6 U' A! I# F很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# T/ j( L$ N( x"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 1 Y6 a" z W7 M( \2 l% G, q/ s2 A
4 ]) y4 x% _5 \. F, ?3 W"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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( C% i- [' g5 a: _4 x8 w"Well, all right then, I suppose. What do I tell them?"
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: [- o- F0 t1 @8 p" n& Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
