Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 2 n% O' B( Y2 |' S9 d
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是的，我有WordPerfect的問題。 3 `% |8 Z0 m" q5 L
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"What sort of trouble?" 8 j, K5 b) {/ f9 L
# a# y1 S( h- \/ Y您有什麼問題呢 ? n( D3 y0 J/ T% s# w. I. J
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 c/ ?: r, S( J3 V0 a' W. P
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我剛剛自已在打字的時候，突然間所有的字都不見了。 & a6 Y5 P/ N% R2 i$ u
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"Went away?"都不見了。 * s/ ?" D1 x& @$ i" }# V/ |
. a. k. q9 X9 s& A f"They disappeared."
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1 q9 g+ l' N# ]; o它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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+ U2 e2 q3 A6 [ ]"Nothing."
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沒有任何東西。
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8 @) u$ o8 [) Y U7 i"Nothing?" 6 {" b1 `3 A4 n* m4 o0 L2 J3 \
' D/ N9 v$ Q/ A! e) X) H) [+ j0 U沒有任何東西？
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: r+ \0 N$ N% T' {"It's blank; it won't accept anything when I type." & C* h: i ~ t. l3 f% O
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螢幕是全黑的，我打的字它都沒反應。 ) m- [0 j8 o- d, ?# e
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"Are you still in WordPerfect, or did you get out?"
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3 p; b9 D8 x. D3 ?% q/ ]2 ]您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" . I: p) v' k0 i2 x0 V! D0 K
. ^ C5 ]4 k# v" b) p9 A$ s7 f( ^我要怎麼說明呢？ ) N5 z; b" u, w
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 X e- V; P0 K5 s/ b# _
9 V4 n9 ^+ X( M+ U s"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % p) y# n/ u! Q3 A
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"Never mind. Can you move the cursor around on the screen?" 5 b8 _ z6 P" z# c) j Q
6 D5 G! k" [% P9 L9 o6 K7 d) f不管它了，你可以看到游標在螢幕上嗎？ 1 z, N, E, }6 y* m1 T
9 ?; \3 M. L C9 \; K1 Z! W& M"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 3 ~, z8 U+ r5 n% C! @: Z. O z( A
! d0 r( e' U |0 U) w"What's a monitor?" 6 X' V1 d/ d% O3 O' a
" G0 R/ H7 ~% p! k8 v什麼是顯示器？ . A3 ^5 P6 j. C8 x; o) s2 }
/ b% ~' ^9 ?' `' w+ W8 Y"It's the thing with the screen on it that looks like a TV. 3 x, D; C+ @1 j- P* `
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Does ithave a little light that tells you when it's on?"
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4 ?1 L; S9 E( B% s% X, Q就是那個看起像電視的螢幕， ! E: S6 C. I. k3 d
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 . y6 A3 k0 I5 b9 @
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"Well, then look on the back of the monitor and find where 3 Q2 n; P. _2 ^% j
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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: D& p" X C1 ]& z& }' e是，我想我看到了。 ) G, k r, V; V! l
3 R1 ]/ v4 o2 Z2 X"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ' D" x5 y9 ?. H7 ~+ z$ j
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"....Yes, it is."
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有啊! 1 \5 A; H! A: M! w
: v6 N0 p; o$ |; e"When you were behind the monitor, did you notice that there were 3 x% |3 J4 |* K0 O) {
5 z$ P8 q1 U' otwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 0 j+ ?$ d* x: e% r
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"No." 7 J$ w- \" t, a
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沒有。 % J) g6 ?8 g) ?' W- n
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"Well, there are. I need you to look back there again and find & N; f8 a1 `. p1 ]$ ?
4 k5 l$ r2 o6 g$ G! i! [7 i/ Btheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 $ r( ^; [0 P8 ?& k6 L& o* Y ?
8 @, q; I4 x7 D4 N3 ~"....Okay, here it is."
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OK，找到了。
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( x- E8 l( g! \% J# u, q% I Z+ o! e"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # |9 N- x. j' O
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"I can't reach."
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) m) u" x: R* l0 C; l& @我搆不到。 + [4 }4 J; D5 U2 W' O
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." ) X* R' z' E5 F# z1 J
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看不到。
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6 `9 B6 w" c7 v9 x"Even if you maybe put your knee on something and lean way over?" 9 k5 P, S; H, N% A+ T4 c/ M/ w! Z
& U0 M3 L% e2 } F3 u那麼拿個東西墊高，爬過去看一下？ 9 o6 G* ?0 c, Z3 Y5 r! U
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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d6 q4 z7 l, l9 e# c/ e' N5 @喔，不是角度不好看不到，而是太暗了。 - [; P( Y$ c) I) w5 q
5 s3 X" t4 Z2 Q' _"Dark?" 3 j* }0 ^, T2 }
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太暗？
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( T8 }' M( @9 R+ Z"Yes - the office light is off, and the only light I have is
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9 c- m- N6 ~* y; w. x) _comingfrom the window."
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* t8 R& O$ E8 v; W8 m/ [是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % X/ c. z W% I. i
* r( o* g. p4 f; O @ ~: D3 |"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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+ a) h9 f4 f8 O1 d"I can't."
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沒辦法。
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7 }+ P" o' J% t5 r"No? Why not?"
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沒辨法？為什麼？ 4 R, b: L. M4 L5 I
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"Because there's a power outage."
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8 ^& q8 R6 T2 L; f, R4 F) z8 m因為停電啊! ( T$ ^# {: ?$ c1 m' i2 \6 `' `3 S
7 r" i9 S) |0 H"A power...... A power outage? Aha! Okay, we've got it licked now. # u% }+ O( F# W
\# b9 s% @, ~& b' ~6 F5 O) @Do you still have the boxes and manuals and packing stuff 1 K& g# d" V0 h0 k
' N2 ~5 C# t: ?0 V2 Byourcomputer came in?" & Y& Z8 {0 j, a6 P& E9 z l( C
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停...停電？&#@!(& ，喔!OK，現在開始打包， - B& K( q2 V" C/ x3 |, v4 |
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 O& B0 J0 U( \8 H! v" f
. y. N6 q: d7 M6 n2 x6 \- V, J"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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: C+ s& ]2 M3 Rit was when you got it. Then take it back to the store youbought it from." / U m) l: X" A7 @
4 J5 C% {0 M! v$ c! [* K很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 [1 Z1 {, X4 I
) Y2 Z; _8 Z# e* }( E. S* ]0 \就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ j2 s9 n1 O: B- K
1 E: m0 q" Z7 m"Really? Is it that bad?" : S. a. J+ C |' [2 p; s% b
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真的嗎？是它壞掉了嗎？ 4 F" E" I9 v3 V* x
! C3 }- J. l1 \- n"Yes, I'm afraid it is." 1 ?$ g( T; _/ D% ]" N' ?
2 T' g ~7 L2 z4 `) G是的，恐怕是這樣了的。
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; c+ B: j! r- [% y$ O- Z"Well, all right then, I suppose. What do I tell them?" , k& w- m- s, E, Y" a2 J, g
9 H# x" N( U* P* E1 b' M, @喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; e$ E' X' g( e8 I$ ?; I
2 l7 O" b, V- X: {7 N G* z8 s"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
