Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" + d5 G4 g0 O n# V; F! m& F7 O; J
( x7 Q- o8 e% {8 p' x+ rRidge Hall 電腦公司你好!我可以為您服務嗎? - F6 m; R( D" e9 {" S
8 |$ h* Q: F; F3 E7 h! `# H"Yes, well, I'm having trouble with WordPerfect."
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: e: N$ I6 z0 p是的，我有WordPerfect的問題。
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"What sort of trouble?" 8 r7 [6 {% b1 l9 U! z4 a! e1 p
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您有什麼問題呢 ?
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; f* ~. d, \( h: B! B/ Z"Well, I was just typing along, and all of a sudden the words wentaway." 4 p9 l. o8 v$ E0 K4 T% F1 I
+ Y' i# \7 T9 A我剛剛自已在打字的時候，突然間所有的字都不見了。
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5 M7 C" }5 \* T3 P0 E& X5 ]6 F"Went away?"都不見了。 ; X7 X# i7 H" Y
1 V, F0 G( }8 c3 \9 h8 N3 g P"They disappeared."
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2 O4 i- f7 R' d5 X- c$ B l. ]它們都不見了。 1 ^2 F6 b' Q/ V5 @) C7 x
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"Hmm. So what does your screen look like now?"
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3 Q# Z6 l0 m( ~6 Z* j嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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0 ~ }9 O, `' g* F. N1 G2 p"Nothing?"
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沒有任何東西？ g8 F& M' n* h* e/ u
0 p9 F- b1 N: W% z- R$ Q6 I4 ^7 r"It's blank; it won't accept anything when I type." ) a1 \3 C+ M! Q4 i
/ c3 [, Y( [4 m" r0 k3 X7 B螢幕是全黑的，我打的字它都沒反應。 5 K' q$ \5 a1 s- K( A6 R _& K/ K
! ~+ X# F) x, F/ h% y) P"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ; ^8 t' N$ K5 V! e( O& e- R& W
; j- ?/ G" k" \3 y+ r# m; t"How do I tell?"
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我要怎麼說明呢？ 8 B1 c6 g, {5 E# @( R
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"Can you see the C: prompt on the screen?" 2 p' }5 p3 |; y, |% R" z- W5 R
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你可以在螢幕上看到 C: 的提示符號嗎？ ; D# \2 }# f- `# n, K% y/ e& r
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"What's a sea-prompt?"
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* e; |6 c' E& x" D什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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4 B! N2 W! @" x, {8 H/ g# G不管它了，你可以看到游標在螢幕上嗎？ 4 r' |) l! X8 s( b* W
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"There isn't any cursor; I told you, it won't accept anything Itype." 7 \+ O! k4 L8 m* B: h$ q
9 T" U" S$ S v) @螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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4 H6 y2 s* Z" h, B顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ( z W. A# G" k2 X( a$ }5 V
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什麼是顯示器？
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1 ~+ R) i7 _' D% @% ]"It's the thing with the screen on it that looks like a TV. ) ]5 Y, _' N; d2 Q! o; ?# D1 u
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Does ithave a little light that tells you when it's on?"
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5 f5 f3 _2 X& ~/ k0 w3 R就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ / |6 H' a' _9 D4 `' G* O
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I don't know." % t; m5 I+ U5 R. n
4 N% e" s9 T0 m l L我不懂耶。 ! w9 g$ }" ]! P! L2 \( y
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"Well, then look on the back of the monitor and find where
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$ c: G: Z% A0 n# P+ Kthe powercord goes into it. Can you see that?" ' I2 w# s9 ~# k, ~" Q
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; E& F3 J0 f6 z, i" ]6 N
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"....Yes, I think so." 7 `6 l+ K( J4 k# n. ?
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是，我想我看到了。
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" \/ o! X: M7 W2 H"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % m/ \: u- E$ I2 k6 Y/ Q4 s
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / g/ p; z! A+ H7 e3 T9 O
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"....Yes, it is."
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7 w e5 R3 _2 v2 e {9 o有啊!
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" D) d! _: c1 R: r8 @5 I. q' W"When you were behind the monitor, did you notice that there were 6 c) X1 l+ M7 J& a. _( s( s+ d* M
e7 g. |' T1 q$ Q* N, Vtwo cables plugged into the back of it, not just one?" 8 r: z' b. Q: a* T1 j) D0 K5 N
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! ^( Z8 q" d I2 L9 u
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"No."
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' @% J' h5 c- h& c3 f) Q T8 T沒有。 ) E" a8 [$ p0 H' ^: n; T
+ b |# c( f( U7 y; T"Well, there are. I need you to look back there again and find ( {% N' q: ]% [% _# ]; R
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 D# @7 T' A0 V7 }' j4 i6 s
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"....Okay, here it is." : l4 ~/ U" C! c1 n7 f
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OK，找到了。 3 e9 a+ ^2 ?. m- y% Z2 d: E
7 {: m$ g5 F; G9 \"Follow it for me, and tell me if it's plugged securely into
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' ?* m3 e8 } X8 ntheback of your computer." ' j3 G- J' R4 r: X( L) Z+ k
6 S8 g4 L K) z' K再替我找下去，告訴我它有沒有確實插好在電腦後面。 . G) d+ r; X0 t/ a
% r7 `( S0 D" E5 V4 Z: {' j) G3 P. G1 H"I can't reach."
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* g! i8 x& z* k) A我搆不到。 4 R& ^" f* H2 Z! I) B% X3 @
7 E& D9 ^9 K \, C"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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看不到。 : y; n& }9 v5 e: W/ Y3 j
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ : }( s- t f+ \; q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 0 o1 w0 @3 o4 E+ K5 I3 [2 X
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喔，不是角度不好看不到，而是太暗了。 ( j% x# G* u: ]; w( j- R
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"Dark?" - f- t3 K7 U7 C3 B6 D
8 ?* f9 K5 L j! ~& @ \太暗？
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6 `; n6 j6 i b0 ~8 v"Yes - the office light is off, and the only light I have is ) v" ^) p8 Z3 t9 E, [: r( ?
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comingfrom the window."
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% }; F( A: O5 j" D J" J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) a; }+ `; y; q9 d
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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"No? Why not?" 1 d6 J2 c, x2 e# f( I: ~
5 m% h+ i, ]) O& K3 O" a: p( Z* w沒辨法？為什麼？ - `4 e$ x% `, S4 w; F- ^
& I3 ]! v/ A2 ?1 _# M"Because there's a power outage."
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因為停電啊! 7 X# W0 G! P+ n. s& g* k; m
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"A power...... A power outage? Aha! Okay, we've got it licked now. / y7 R* J0 j4 R$ B( B2 n+ k+ |
- {$ a9 W6 I- t0 q, A" @Do you still have the boxes and manuals and packing stuff , x4 N) z9 |- A) e y
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， : \) s4 ]7 ^; F1 q# Y
- l4 w" N5 @9 M電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 M+ X* F* t: w1 h! j
( D' e3 g O/ S1 r3 p. p"Well, yes, I keep them in the closet." $ r! j7 O& I; I, J2 O
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嗯，是的，我已把它們收在櫃子裏。
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3 M2 P* H: k; V# w" e"Good! Go get them, and unplug your system and pack it up justlike # Q3 W, y$ |& d. C4 y
' k( s7 c w% r+ Z9 u5 t5 f' Xit was when you got it. Then take it back to the store youbought it from." 6 |2 X; C* Z- u7 a( a
9 D8 D. u) H1 r. E( U( I很好!去把它們拿出來，然後把電腦搬下來包裝好， ( M) Y& Q% W8 _8 K5 J! g
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : c2 W. q1 c i( j
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"Really? Is it that bad?" 5 [0 R" u P7 \( c) l
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真的嗎？是它壞掉了嗎？
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5 X' r9 b$ G# t h* h"Yes, I'm afraid it is." 2 e& y! o5 J( K$ Q
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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( Z1 s! `4 v1 m# K& J) B, A喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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; j K$ M0 M) [7 J, z: t2 J8 x/ |"Tell them you're too stupid to own a computer." : K: u- ~7 S1 h0 y* D
6 ~. b N6 l+ p( r就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
