Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 T6 ^: h9 u0 ]2 b
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"Ridge Hall computer assistant; may I help you?" 8 p; J8 y+ J- k9 G2 `
) _. ~+ k8 d- c. ~Ridge Hall 電腦公司你好!我可以為您服務嗎? 9 E& G$ H) Z6 ~% A. M' c& @
; p- s0 x' D: J- m"Yes, well, I'm having trouble with WordPerfect." % ?: [6 e. [+ F7 x
4 P. m4 @- r' d, ], P g9 r/ {是的，我有WordPerfect的問題。 # V2 R' _5 L7 }6 K) O
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"What sort of trouble?"
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8 o T# k3 W7 ]8 L g. ?9 ~您有什麼問題呢 ? + ?' N+ F: M9 g, p1 P3 J0 e
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"Well, I was just typing along, and all of a sudden the words wentaway." ! Y* c. y" l, Y: d* |4 [* ^
) H, Z+ D1 v+ D6 C }* L$ N% ?4 k我剛剛自已在打字的時候，突然間所有的字都不見了。 . J9 A/ ^% T. D: k
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"Went away?"都不見了。 . _6 u4 a: Y1 a
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"They disappeared." 5 {9 m& R% c" ~0 M$ a
' Z' j% ?& h# k; [它們都不見了。 * B" o1 \. o9 L- X" d7 C
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"Hmm. So what does your screen look like now?" 4 A% e# M# r3 H/ D% {
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嗯，現在你的螢幕看到什麼東西？ , l* Y( \; w6 V! U0 Z
& b M; S. h2 e+ l"Nothing."
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." # A4 ^! H7 l& ]( j$ _, v
& J; r" x: N1 z( a螢幕是全黑的，我打的字它都沒反應。 $ J& w# I* L: o/ B$ O! x: F: Y
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"Are you still in WordPerfect, or did you get out?" ; K% g2 L& ?8 r& M7 a( A
V# X" `* X6 F5 A' @您是否還在操作WordPerfect，還是以經離開了。
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* a! M. i( c& L! H* y"How do I tell?" / [2 a% F: T% d- r% E& \7 s O
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我要怎麼說明呢？
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X2 U+ D% |9 z) B/ v* s: F"Can you see the C: prompt on the screen?" 4 M- u( q$ t( p6 e
" v1 R: d) w$ y0 \你可以在螢幕上看到 C: 的提示符號嗎？
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1 {+ x* i- s; O/ i"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 j& B6 z' g/ P4 q* _5 F
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 0 J2 o6 U! q: p2 ?
3 {3 y; _/ _5 O"There isn't any cursor; I told you, it won't accept anything Itype." ( X+ E+ \( ?3 I3 e+ M& |
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 I0 D% `8 L- o4 s: V T3 h
3 W: N9 |& N$ k' H" `* q"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 4 S# g( i) t% Y/ u
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"What's a monitor?" $ x7 a- M2 b0 k D
5 |& P T+ S- K什麼是顯示器？ / }% |7 Z2 {: t# L6 y6 C& S, \
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"It's the thing with the screen on it that looks like a TV. / d+ O7 R8 q$ N: R# a
6 ]( \0 c) ?: {Does ithave a little light that tells you when it's on?" - y5 j) D3 q- Q% C7 e
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 7 B) p5 ?2 I* ]% j
7 o4 q3 c9 m' U& o' u+ j1 uI don't know."
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. p& ?; R$ c- [我不懂耶。 ! T Y7 P1 S7 x) ^
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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+ D v6 m1 S9 s k" V那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - M, R) e0 p j* C) A3 O$ _
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / G2 k' G& S8 U, K! \
5 I8 |2 V/ r+ K$ J0 a7 b"....Yes, it is." ! Y# T$ D( x j: }/ K1 o5 W; `
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有啊! 8 l* X# S) K6 H; p
/ k! e9 [9 D2 P. j# P"When you were behind the monitor, did you notice that there were
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2 i- |- |3 T: E9 h1 U7 r: ?( X' @two cables plugged into the back of it, not just one?" 6 v2 R, x1 G$ y2 I$ D( N
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 7 c+ L, a9 B" `& v- a- x
0 |6 W: n j# X"Well, there are. I need you to look back there again and find S( Y( D) `& R8 S
( @" E' B& R& A+ rtheother cable."
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' v2 F" S% @, F( `就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ( B3 u# @- j" I9 Q# ~
# Z/ j$ ]7 H" O5 [OK，找到了。 % U5 k' r$ Z) K# w9 h+ {, O
% K+ ^: k8 f* U% ]/ v) `0 ]* }"Follow it for me, and tell me if it's plugged securely into ; j( _1 s2 x; K, k0 m
6 B- I8 K; p5 l6 Q8 R6 gtheback of your computer." 8 d/ t2 p6 N) {9 K& g5 y, ^5 W
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 4 O: k( G$ N8 p& @. b+ \
7 T8 l) f6 |3 S+ b6 O5 P4 o1 S"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ $ g5 B# B: ?( b# \6 A' ^* {0 P! a
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"No." # C0 O4 V' W/ B0 Z
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看不到。 : r: u! R! z' J; k9 ^+ A
5 ?* Q9 K4 r; E# ?, g"Even if you maybe put your knee on something and lean way over?" , S3 d: A; V" _, W
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那麼拿個東西墊高，爬過去看一下？
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: k3 d, e* `0 @" N3 G"Oh, it's not because I don't have the right angle - it's becauseit's dark." * m1 C. r- N: [ z& [
* c$ w/ v k; t喔，不是角度不好看不到，而是太暗了。
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"Dark?" , { u. F. o+ Y* o
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太暗？ M$ Z" K9 f% ], \' H
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"Yes - the office light is off, and the only light I have is `; A4 a! U& C' S- a8 E2 g
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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; D1 s% Y) w* x1 h' V2 o那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 1 D& w( J3 R2 w8 c
# b. |, U$ y8 g" V* P"No? Why not?" & L9 ?6 r) B9 q1 L# U2 |% p
0 j! [- ? U/ I0 \: g+ g2 H j' f沒辨法？為什麼？ * p e! d {5 a8 F
5 Y: T) r4 h1 f' l5 U+ V) Z"Because there's a power outage." 9 l1 h: s- g4 E$ t
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因為停電啊! : m) t& v. l' Q
; D/ i8 H- p; R$ |' X( k+ _"A power...... A power outage? Aha! Okay, we've got it licked now. * ^$ R0 k% y) U4 \1 B/ f; m
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" + n9 Y( p. @" s
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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h- G/ M" |/ r! F" }電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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/ i! N" c% M9 T5 w( z"Well, yes, I keep them in the closet." ! F; D, g% c9 a" R- B$ @: @, C
" h6 A' C2 M1 o, A! V9 }0 ~嗯，是的，我已把它們收在櫃子裏。
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- ^, m& e+ }' p* @1 R"Good! Go get them, and unplug your system and pack it up justlike 7 X% E' e) R b( {. E* w
( ?$ ~' f- Q V3 Rit was when you got it. Then take it back to the store youbought it from." ; Z; G' f8 P \2 v
0 j; d/ Z/ H3 Z* d; R! ?" h0 F很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. D9 ^' v" o3 p$ u就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . L$ _* S1 N3 E: _6 K# g; s v
( Z8 a+ X( T3 q4 ^: h"Really? Is it that bad?"
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$ l# t6 q0 n3 j4 c( Q- N5 k真的嗎？是它壞掉了嗎？ 7 z* o, ?/ t& U3 f( V3 \7 m8 w
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"Yes, I'm afraid it is." - c1 ~' J3 n3 O# q2 M
% A3 m' ~/ H* }: a是的，恐怕是這樣了的。 $ r8 J2 x4 v- l3 _& y
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"Well, all right then, I suppose. What do I tell them?" : l/ A3 |9 W- h# r6 ?" s
0 `, m( Q4 P; K- | Y) h# H喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 L3 \6 F! L, A+ {% \2 I% r
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"Tell them you're too stupid to own a computer."
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( A# d* d ^9 \2 w l* m6 x就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
