Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # D( Q6 t( o0 |. }9 x5 b
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"Ridge Hall computer assistant; may I help you?" 1 L; {6 H# j I! Z
* t& P0 M& ]0 D+ z0 O: i0 q8 KRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ; j! w" e7 \' T
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是的，我有WordPerfect的問題。
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( l6 G! t/ v0 q% R! [3 N"What sort of trouble?"
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您有什麼問題呢 ? % T& w/ Z: T) I6 _$ o7 b+ D
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"Well, I was just typing along, and all of a sudden the words wentaway."
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' w4 B! m8 o0 f7 D我剛剛自已在打字的時候，突然間所有的字都不見了。 # a5 z' c4 U( |, n
' V+ U; U+ r+ Z* ]) O* L"Went away?"都不見了。
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"They disappeared."
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* |. i' O% u3 p( R' B# J3 `! N3 {它們都不見了。
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6 ^' p3 X3 k$ L" A' y* S: W3 ]+ G"Hmm. So what does your screen look like now?" + P, P6 P& d$ d: y: M8 t u
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嗯，現在你的螢幕看到什麼東西？
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1 e$ C, v* O( K! Q0 k"Nothing." . M& q6 z0 t4 F/ M4 u. g" L
' i0 g5 H4 V5 M8 Z4 H9 h- E沒有任何東西。
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( l/ a0 ?) c* q2 j/ M$ S. F"Nothing?"
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; E" E) O' H. ~0 w- K9 W$ _' ?沒有任何東西？ ! q2 T: L* O' w
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"It's blank; it won't accept anything when I type."
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# @$ p3 f* _1 ?6 r/ ^/ p _螢幕是全黑的，我打的字它都沒反應。 4 L) n" w0 j+ e0 j# I
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 4 P( ^) r, ^3 y B8 @
1 J7 y8 }6 m/ A7 M我要怎麼說明呢？
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' q3 j5 {: \5 p9 z"Can you see the C: prompt on the screen?"
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+ K' U& _! n7 b" F# E0 o& S, @你可以在螢幕上看到 C: 的提示符號嗎？ # i. `, r- t& p! Y+ W
" y0 x# Z# h- X+ `5 l. d"What's a sea-prompt?"
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2 L' M' b* O" m n什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( z) B9 [9 ~" |8 ` y! J
9 D. p, @6 d) G0 g; u& [4 c5 S" [3 Y"Never mind. Can you move the cursor around on the screen?" ! `3 ^ D( U1 M y
% c1 X. G3 i. |不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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) z5 l7 P) V# B+ e$ u3 F螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ( T' \9 H% v- m; V4 X; l4 h
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"Does your monitor have a power indicator?"
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. M. g4 [* _4 P, ?顯示器上的電源指示燈有沒有亮？ ) ^. h7 n/ D7 S. w4 W6 L
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"What's a monitor?" ; E, x0 ]8 L+ _( j9 K
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什麼是顯示器？ . ~) b0 U$ d5 O1 f2 `$ E; H! `3 a
. c- k9 N0 k7 G- O3 e: }( @5 ]"It's the thing with the screen on it that looks like a TV. 4 m4 v' @: U: w% s8 k+ a7 J
9 e/ R1 H2 P/ u2 f) P/ T8 YDoes ithave a little light that tells you when it's on?"
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7 q5 q9 T3 [+ ]7 c& R就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ / n* n# c, h6 }+ e) [0 F- S# n
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I don't know."
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我不懂耶。 : }/ u6 o/ |) _$ _
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"Well, then look on the back of the monitor and find where
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( q2 \6 m) s3 F7 {5 Uthe powercord goes into it. Can you see that?" + {! ]/ z! G g& q
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 0 p: z6 l- E9 d: f. n' g- g% v) x
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是，我想我看到了。
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7 A9 q u g9 e: F2 W* ["Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 U* ?* T' j3 C8 d G \: ?5 X太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 l6 {& |8 S, U' w) z( e4 ~"....Yes, it is."
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有啊! 5 G2 L% K% N; q1 m. e1 U+ G
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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7 U/ `/ K, U) s/ T) j你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." $ f, _8 [1 K- ?/ G
9 ^) y( z' K9 Y, m沒有。
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; i, e+ Z4 h( G% M4 [/ m! _+ v"Well, there are. I need you to look back there again and find 7 h/ p7 ]% J0 v9 i
3 u* Y8 s' ? L6 T: r* |# Ctheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 7 y4 b2 z+ P' Q7 G
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"....Okay, here it is."
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& S4 l$ v, ^1 k8 `& c. sOK，找到了。 8 c/ i, X% `3 l: B7 T
0 t8 ^, Q3 K' {4 {4 r! Y"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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) i* i' d1 j% o( g! ?再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! @, G: {0 \8 U; |5 N9 K5 h
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"I can't reach." % E) X+ G- H( K4 E2 h8 @5 K& O
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我搆不到。 " t' {# x- z7 m6 w$ n, c- U( ^
7 b' t# `; e8 U$ H! f6 [' p4 a$ A s"Uh huh. Well, can you see if it is?" 3 m8 u, | V. j/ x+ A/ h
& ?4 v# ~2 T9 Z6 @" C/ }% H8 k- _嗯，那麼，你看得到嗎？ $ R2 o& ~5 K. _4 N; Y. k
4 }. o: r/ r: c# ]* s, j"No." + ^0 z# }8 s. \2 I; f9 F7 T
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看不到。
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" V7 e% G" E8 s5 G% @2 p"Even if you maybe put your knee on something and lean way over?" 5 b2 |: s( j9 J, ~( o
- P7 n- _8 ` C1 U那麼拿個東西墊高，爬過去看一下？ * ]0 V2 p7 e" W9 L" {: k
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- s# z \3 _4 b1 E3 f# A/ s喔，不是角度不好看不到，而是太暗了。 * [) p% }0 `3 B
& B2 [/ i4 P- t"Dark?"
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太暗？
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: }7 A: J6 E8 }7 A0 w7 k% D"Yes - the office light is off, and the only light I have is
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comingfrom the window." 0 i; q$ X; `& ?5 S
2 Y6 E9 R) \& s* s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* S7 z9 I& n. A"Well, turn on the office light then." : k& s3 i5 }! w: c" U- ?" O; I
( k: a a' v* k. P: E7 P1 V那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。
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9 A; d. L* H0 } {9 H"No? Why not?"
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5 M L% {; W, [3 x, i沒辨法？為什麼？
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3 n2 r! V' Z2 V8 J"Because there's a power outage."
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+ c& @- X9 F/ b5 O$ {8 E. c" @ O因為停電啊! 2 q) k8 e+ D3 T9 }
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ( @( j! t: o4 ]+ i2 a
' S1 f6 k' G0 W. y9 byourcomputer came in?"
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G/ `$ o6 `' R4 e5 F停...停電？&#@!(& ，喔!OK，現在開始打包， ) I( q' A0 {4 I# P3 e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 9 @. p, o5 n& q4 R0 \8 ~( H
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嗯，是的，我已把它們收在櫃子裏。 3 Q& K5 c, \& u3 J( O/ L
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." e9 a) ]5 `* n8 Q S
' A: t5 M% m5 [4 v# X" I. L. X2 d很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 8 l9 k5 ?3 @0 h( |
! Y& y) d( k2 y2 j真的嗎？是它壞掉了嗎？ 5 x# I2 ~# v7 o. m8 B
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"Yes, I'm afraid it is." . E$ {! k% } L6 f
) b/ v4 W- E3 S' L是的，恐怕是這樣了的。
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4 U& ~& m1 z3 o: ~. }. {' `- u. ?$ l4 t"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 Z' h! G% |1 r"Tell them you're too stupid to own a computer."
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. {) V* y U1 p3 ?' v( }就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
