Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 ?$ V4 a1 k5 T
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." , m5 v& [( \/ O5 ~% E
+ E. `5 z/ G5 Y) n* B是的，我有WordPerfect的問題。
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"What sort of trouble?"
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# _, M, \) m& e' Z您有什麼問題呢 ? , C; r, f1 {; _/ u( `# _' H; }
" v* Y4 j: U6 \+ V' o# \0 m"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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- u7 e8 |( F9 P; Q. L' ?"Went away?"都不見了。 3 |* ]/ O. t2 m& h5 I
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"They disappeared." . w0 u2 [- ` Q) f1 k
) J4 u. ?* R/ K) o它們都不見了。 9 t9 W- u/ D6 O0 A, T. s
! u: b+ A8 E+ {! T; z' ~( {"Hmm. So what does your screen look like now?"
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8 g, m7 l3 _' J: T嗯，現在你的螢幕看到什麼東西？
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3 M: C3 m" B: \"Nothing."
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沒有任何東西。 ; z5 x1 y9 |% {2 |) J$ H
: ^' l9 S1 Y9 M, a1 S4 Q"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 # ?- g2 M# B% o5 {+ Y
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"Are you still in WordPerfect, or did you get out?"
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; [, M* Y+ e7 Y) B您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" # F- f9 C" p, i7 `/ U
! \/ Z. q m8 I我要怎麼說明呢？ , e* }" n2 u0 P; L& n( d, ^9 S3 N) N, s
D9 T: K; b/ q- L9 m"Can you see the C: prompt on the screen?" ! `9 _0 E( _5 O1 A% o. n; ` k
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你可以在螢幕上看到 C: 的提示符號嗎？ 3 p8 j! ~3 u5 R+ H# C
$ o4 V; c. u8 V"What's a sea-prompt?" ! v6 F3 B9 f6 T' B7 q
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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7 V' ]$ a2 D, N' {6 j' m"Never mind. Can you move the cursor around on the screen?" 4 m2 x6 W! H- }1 m+ P0 ^$ F
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不管它了，你可以看到游標在螢幕上嗎？ # ]& Y. Z" w' L
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"There isn't any cursor; I told you, it won't accept anything Itype." 5 o7 j0 r f# g* _ Q0 G
6 z R; Y6 o% D0 e% Y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 0 Q* v$ s0 v1 J/ c1 k5 z
: @2 l. k* a3 w"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ " M8 B& z( e4 y/ G% B( a8 c1 ~% M
6 G5 f* K4 z) ~9 D0 v/ h7 n6 \"What's a monitor?" . @; h3 g3 F% } o: W" N+ {5 F5 w
/ ]' H1 c) h, l3 w什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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0 d9 ^; a- I7 c+ FDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 7 D" }. D$ y9 m* {+ t# p/ L3 _6 }
/ p+ [ F+ h6 ?& ?3 d; m9 ^: Q有沒有一個小光點告訴你它是開著的？ ' u% R Y7 G1 \4 v* L
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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0 @( f) r! K6 E5 V9 Z1 ~" Gthe powercord goes into it. Can you see that?" }4 D0 \" |$ X* p; A
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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4 O: a8 T7 A1 I& m- j) N是，我想我看到了。
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2 Q" {0 r$ t2 r2 ~0 D% _: u/ H0 Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." i8 N* k: I8 ?. u* Z
( K( G/ I* I% c5 p4 n) r太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." : l8 k* y5 s* u9 s) n" k
7 o! ?4 u) Y8 a( S3 t; L有啊!
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"When you were behind the monitor, did you notice that there were # Z# j, { Q9 o7 A/ V1 M) |* J# e+ }. x
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two cables plugged into the back of it, not just one?" 0 K* J( j+ ^4 B- I9 X
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! h; Z# Y( l% i) P
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"No." ( T* }2 l( _, B7 ?
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." " J. _0 E7 @$ m2 x9 D3 q, E2 o
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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/ N1 W' F, z' zOK，找到了。
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H& w7 c" J* v"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 0 F7 ]) X( [% A0 I+ A2 \4 J! i7 m1 N9 Y
) U/ D! b0 l2 Y: n8 J# M, o再替我找下去，告訴我它有沒有確實插好在電腦後面。 + ]( s7 s/ j5 }: ]
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"I can't reach."
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; V4 O0 F+ m6 [# p% \- q4 [我搆不到。 3 {$ O/ H8 \. V" g6 w7 M* m
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"Uh huh. Well, can you see if it is?" ( k6 \9 E3 |% {! S' u
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嗯，那麼，你看得到嗎？ 9 I L4 _* c0 _+ g5 `/ a
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"No." 1 x6 _2 `' u: c9 H% P1 ~/ l
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看不到。 # u. ~* H( B" [- W' [* x
+ `( D! C6 w- H3 j; h8 x"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ * m6 S( K9 J a' y$ ~, Q5 {
% J( v. G0 n; z) _8 g6 C' r. p+ n5 ^8 \"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" / O1 k* j5 x: s
, P& p3 ]0 P$ W; ]0 D太暗？
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0 Z4 X; _$ c2 [4 [' e _. u"Yes - the office light is off, and the only light I have is
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comingfrom the window." * T8 @6 a {6 D# y
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ( T8 a. r( l% I$ W6 J
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"Well, turn on the office light then." 5 U: a$ Y1 R2 h0 U4 L7 t" u
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那麼把辨公室的電燈都打開啊。
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"I can't."
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: o" c' J# S6 a0 u7 u沒辦法。
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"No? Why not?" ! H. H( i/ o2 K2 p9 h. P+ B
) \9 i9 z# a/ C1 M" }2 z沒辨法？為什麼？
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"Because there's a power outage." 8 F; G$ g k5 d: b$ F6 i
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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2 ]5 I' V- H+ `; s6 Syourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 z! x2 k5 q$ @7 J6 s
1 \4 s2 J( v# R0 ?" |"Well, yes, I keep them in the closet." 5 x+ q" k& R% P: ?9 ?/ b4 o
! Q$ ~! p6 Z" Z: A# `" x9 a嗯，是的，我已把它們收在櫃子裏。
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- F1 N' ]2 V$ A( {: N }"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ! c( Q" }. q) t, ~6 e
3 C9 P) ~: }/ H" F d8 C3 ^很好!去把它們拿出來，然後把電腦搬下來包裝好， , x9 ?' g/ b. G/ W3 u
3 [, N7 ~8 [1 D: E3 k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 U C6 Q" b: {0 ^2 x" k }; `
. F! Q0 c' j6 ~8 J"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 1 J( x- e$ V4 P
2 P8 v: x0 D7 h"Well, all right then, I suppose. What do I tell them?" ! a* {- ?0 z( A$ ?
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " t- Y7 V2 U8 ~/ r3 J+ v& @
+ ]' W4 D) I' T9 |"Tell them you're too stupid to own a computer." ( K3 _1 X5 ^ A' s! I
! \& R2 f9 |9 C( }" O- X* x7 O就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
