Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 0 ]6 L' s6 W( \; E6 a3 T- M* ]/ o
* H4 i7 W7 e4 j1 M"Ridge Hall computer assistant; may I help you?"
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% B( k7 \. G+ g& l) L9 _Ridge Hall 電腦公司你好!我可以為您服務嗎? ) r7 o+ s8 U8 J7 n$ g [1 n
! N) p- i* y3 g" f8 X"Yes, well, I'm having trouble with WordPerfect." & G6 |' b/ C$ G4 D0 F, p
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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/ L6 f( E3 N2 \5 k% Y/ N( i您有什麼問題呢 ?
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3 ^& f8 m* M) ^1 C2 i"Well, I was just typing along, and all of a sudden the words wentaway." ) L* T5 \1 b$ U* X8 O
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 * C& S% ?6 U2 G- j
' N8 a: [! k* V0 x5 l"They disappeared."
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它們都不見了。 ( s* p3 F* M3 F
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"Hmm. So what does your screen look like now?" % H6 b' {& v) f5 Z$ U
7 u: y M, f1 [$ y1 h# R嗯，現在你的螢幕看到什麼東西？
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"Nothing." 9 y" ]! Q. E$ j. w- R) Y8 \
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沒有任何東西。
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"Nothing?" 7 h8 q) q4 {% n: Y
" V5 X# u: K( `& ?* f) U沒有任何東西？ . v: e. e$ U: f' {. ^3 [3 [9 ?
1 E5 e5 r2 W n0 A7 J"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" $ I- e/ `8 _- V0 Q9 Y
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您是否還在操作WordPerfect，還是以經離開了。 ; u5 S5 e7 C5 h& J7 k5 z5 N
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"How do I tell?"
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我要怎麼說明呢？ 2 u' L) [. y3 {9 l& F
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"Can you see the C: prompt on the screen?" ( [7 r; j3 d: `2 S5 g; C
5 W' S3 S9 @8 N* E) u, n i+ {+ `* F你可以在螢幕上看到 C: 的提示符號嗎？ 0 N. C [* T1 f) m& y3 c3 O
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % s: y: G t. I8 ^/ [
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"Never mind. Can you move the cursor around on the screen?" + T. R0 z3 I( J6 E! W. o
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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% f2 h+ P) g) w顯示器上的電源指示燈有沒有亮？
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# j' G* X) S6 F9 J8 m"What's a monitor?" , L. d7 @( F8 _9 ]
3 _0 z$ I9 G. J# S j什麼是顯示器？
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1 r) I" Y. f/ a"It's the thing with the screen on it that looks like a TV.
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+ k2 R) x0 R& Q9 [# qDoes ithave a little light that tells you when it's on?"
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7 a& ]. e5 a/ d2 N9 {就是那個看起像電視的螢幕，
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: U# ^& ^ V0 L0 u9 l+ T' [; [有沒有一個小光點告訴你它是開著的？ $ }& f; N; J+ G
$ o/ \6 ^ H9 Q- Y/ G' c/ fI don't know."
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9 z. |6 C5 P+ d( \. |$ ?& M我不懂耶。
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1 g* F% `- q) v( K# {6 ?/ I"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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. h- ?, B* C0 U* F. E8 l那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." # b0 [" E' M n3 C$ S: H4 j
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是，我想我看到了。 ) \. ?/ w- o; Z; S& w) G" _" L z2 p
7 x t3 X) ]! R$ i8 d4 q2 P3 i"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( C' A( a# V& I" G
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( `2 @* q6 K& O( \
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"....Yes, it is." ; M: Q+ x: H6 L7 I) S `
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有啊! 1 ]9 Q [* t5 ~7 _
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"When you were behind the monitor, did you notice that there were 2 h) }! `" t1 k8 D F: C7 |
$ s, r, G: E1 l" b+ ]' B: Gtwo cables plugged into the back of it, not just one?" 0 ?* c5 L) e! H' y( {
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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! }; d, C- U Z# W" t5 Y"No." 5 M! W' P6 u t& ]' B
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沒有。 9 S; j( u& `& A9 p% \& f
. B& v, w9 G" H9 d) V7 \5 E"Well, there are. I need you to look back there again and find
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theother cable."
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9 X6 y/ M( T6 |就是了，我要你再到顯示器後面去找另一條電線。 9 ]3 ]0 B" i% J2 L; i
3 A1 u; M: W8 y& Q"....Okay, here it is." . P5 e( ?3 G+ T. m: D' g2 q
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OK，找到了。 & r* l! u1 ~; k1 c# x# G0 H6 g. M1 Y
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"Follow it for me, and tell me if it's plugged securely into
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2 f% I! A3 v3 d e c; w2 Btheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 5 [2 I' {. \# s* e" s* W1 c7 z
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我搆不到。 5 L# o) F/ C* G3 r$ y
9 g! @2 Y+ y3 a7 R) s* R& L"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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* t) D( P p# S/ {$ x/ ]6 {"No."
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看不到。
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! Z! m5 n. t7 c"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ - }0 ~5 c+ N" v0 z5 e8 O
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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# e2 Y0 v) t4 t' ^; M喔，不是角度不好看不到，而是太暗了。 4 p' p+ @1 w! O2 I! C
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"Dark?" ' c1 g% Q( y0 H6 S3 q2 e
8 C. p3 F/ m5 K- a7 q$ e) H, r太暗？ 9 _4 a H9 j5 X" Z3 \. u$ q" i
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"Yes - the office light is off, and the only light I have is
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$ f- ], r& A+ d0 \9 Kcomingfrom the window." 5 g" f3 g3 j! C( |8 D H) C; I0 {
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 2 P& G+ v7 H1 y
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那麼把辨公室的電燈都打開啊。 ! H- N6 X! U! d9 p$ r, k
' B) i* X/ |( Z/ Q"I can't."
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- L) ^3 q: t! H ?* c5 e沒辦法。
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"No? Why not?" ) v& b4 G+ n1 L* @; d
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沒辨法？為什麼？ $ M, M, s: t" \9 r7 ]- d$ h
5 U1 h- j$ I; V$ W"Because there's a power outage." ( T4 Z3 l# L. H* I, y# }' ~, L0 R
2 X( W% X% c2 a9 \因為停電啊! ?6 Q% M1 E* s1 r$ @& z/ |
* G0 c5 ], U, z& P"A power...... A power outage? Aha! Okay, we've got it licked now. ( ?" ~ E) e/ I+ w
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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/ L; x+ l# H: S8 j F8 u停...停電？&#@!(& ，喔!OK，現在開始打包， " T/ W5 y9 Q! |( w9 k L5 H
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 ^. Z; y0 p5 D: T! ~
" } V1 H' o* i# l0 T"Well, yes, I keep them in the closet."
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) w3 f) w& a, I8 ]6 r' `6 j嗯，是的，我已把它們收在櫃子裏。 . ]1 ~; @4 K+ Y: t3 M
9 i! P: h; ^/ M* [' q"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ) K: G! s+ D6 z* [
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很好!去把它們拿出來，然後把電腦搬下來包裝好， " |3 m9 e5 k, D2 g% V# O
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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% P) I% Y0 R! z; N' R9 {"Really? Is it that bad?"
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0 _- `0 V4 e. E: _! c2 P I$ }, Y真的嗎？是它壞掉了嗎？
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4 P) s. I% \" H# r$ O"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 7 Y* q. {' o+ @( L# q9 F
) z3 B9 n* d* f1 R' U"Well, all right then, I suppose. What do I tell them?" 8 K6 @" i: N) t, t; E$ h9 y
) W& R& h( G5 v5 b喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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2 W, M" q( h0 Y"Tell them you're too stupid to own a computer." ' T" u b9 \; i7 j+ H2 ~
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
