Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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: R6 J$ ]: C* p% R# g6 V3 y6 n"Ridge Hall computer assistant; may I help you?" - m% n; X% n# G
& Y; T, B0 J, K1 X, }/ hRidge Hall 電腦公司你好!我可以為您服務嗎? 0 k0 ?2 N0 w3 M5 R" Y5 j
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"Yes, well, I'm having trouble with WordPerfect." + c" X5 [4 }% ]
3 r; C7 O% ]) J是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? # _# ]5 r3 n' N& x4 `
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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3 s0 B7 t% X: g8 N9 @0 I% z"They disappeared." ( z4 ~* i' A: m+ R. p6 V% m) ]% v, m
& r& `; j0 D8 E _* x它們都不見了。
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"Hmm. So what does your screen look like now?"
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7 @* {& i, Z0 K0 Z; J嗯，現在你的螢幕看到什麼東西？ 0 `2 d+ }, i# o o5 S2 Y
( g, W/ V& R1 l4 @, z"Nothing."
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沒有任何東西。
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7 I' A0 \+ d2 G- i8 c; w5 b) n5 R"Nothing?"
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沒有任何東西？ " [" J( J( E& [
' }6 Y: j4 t0 u2 ~8 l+ p"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 $ o3 g' d. ?1 F% j
. Y, l7 u/ z" f"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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2 N7 ^- C4 U H& L6 @我要怎麼說明呢？ , l1 V% d% g2 r# l! Z( A
/ b7 {7 k3 g: ~7 ~1 D; d"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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. b! x1 J6 M% C. E' E什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" # a# ~% @' H' s2 L9 s/ H6 c7 i
3 b, j" Y! B* S" O6 U/ G不管它了，你可以看到游標在螢幕上嗎？ 6 X) h9 J* d7 G. a% c+ f9 M
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"There isn't any cursor; I told you, it won't accept anything Itype."
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2 P1 r7 U6 K: b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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$ L0 Y# F6 {1 \5 y* N* @ s"Does your monitor have a power indicator?" : d2 A) L9 A/ N5 G& B5 U
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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/ y8 j9 _$ R1 Z0 l! _' s什麼是顯示器？
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# o. G3 v5 B |/ X"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" * n! ]7 i0 L0 k0 N8 X; p+ p- e
0 f) ~3 m' g. z2 {; V, i就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 5 u$ c7 S5 x6 S" F# E
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I don't know." ' m' z5 G4 k# l. g
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我不懂耶。 o0 s1 n* R3 x8 d/ V2 \
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"Well, then look on the back of the monitor and find where 7 x# R: D V1 E6 k1 L9 x/ c
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 3 l# b& p: ~, c
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是，我想我看到了。
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: G; W# W& j. r6 f"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 9 }( d, b' B0 s5 y2 k% k X
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) J6 i5 {' ^2 n8 J* k n5 P! \
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"....Yes, it is."
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8 X% S. V* k) G1 B* b有啊!
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) x+ V- _- n* W D9 o"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; \* K4 n* X$ W8 n8 _
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"No."
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0 \% i# T3 H% ]" Z沒有。
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" ~6 \% W) d$ E"Well, there are. I need you to look back there again and find
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( r0 I2 |5 r. r" M; u8 b( v5 \theother cable." 1 N. i0 ^& m; F; Q6 N5 ?3 F
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就是了，我要你再到顯示器後面去找另一條電線。
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" e B3 T2 T) A- |% r9 s7 H' d+ |"....Okay, here it is."
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OK，找到了。
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& D* O6 u5 O! d ]1 L& {# e4 m9 }' z"Follow it for me, and tell me if it's plugged securely into / g# P% k; t* M4 ?
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theback of your computer."
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o6 D: q& [+ Q- p再替我找下去，告訴我它有沒有確實插好在電腦後面。
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6 N: v5 W( \; x& E"I can't reach."
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我搆不到。 & y; {' v, z8 r6 M6 W. O9 S
" F9 b( f7 ^9 _- l$ l"Uh huh. Well, can you see if it is?" ( N- ?( l% z5 N; { c5 r# v+ l
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嗯，那麼，你看得到嗎？ 7 s+ Z7 Z& |# B& X
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"No." , A" f% S. J7 x7 u3 F1 i
: m$ q) Y. o2 R& ]& | o看不到。 + J1 p7 R. g4 N9 ?% ?2 Z" d" n
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"Even if you maybe put your knee on something and lean way over?" & M" w- S5 U" P9 d8 i
' P% ]. H% [$ m- L V那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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& ~! d% ?. f) n( L喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 h. k7 P) ?7 S
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太暗？ " b0 F: h! ^; \' i- u7 D- P2 X" {
5 L' @, v3 |5 j: K) |"Yes - the office light is off, and the only light I have is 9 T* E2 }% n+ [1 ?4 I) B
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comingfrom the window." 4 q; {0 Y5 O' S4 \; @" l( {, W
3 j- j8 y% p4 w& ?; S是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ J- ?: b. K( M& x0 z# Q& t }
4 A+ U _9 d: Z0 v"Well, turn on the office light then." - b9 k8 o/ d5 u" R2 x$ ?
6 I' B( B- W: L5 |; ^那麼把辨公室的電燈都打開啊。 @. s8 A( t9 g5 D- V# T
& q0 u, N3 ~) }4 a"I can't."
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沒辦法。
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"No? Why not?" 0 X2 c4 e& z {8 A, s# ~
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沒辨法？為什麼？ # W$ \, ?; s! |+ H
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"Because there's a power outage." 7 e' X9 S* d0 `; q# [" h
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因為停電啊! " y! O* w% o8 b+ F8 e6 @
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"A power...... A power outage? Aha! Okay, we've got it licked now. & I5 P9 B' w% ^
* N4 b* p+ J: r7 `3 W6 ?Do you still have the boxes and manuals and packing stuff
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; ^- [( P0 W: |" v, w8 t8 Z* Cyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( S! Z, o8 ^8 u3 m! }
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"Well, yes, I keep them in the closet."
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/ x! n# R' i: @嗯，是的，我已把它們收在櫃子裏。 ) r/ P6 N/ L1 L# P1 N% x
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"Good! Go get them, and unplug your system and pack it up justlike
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0 n2 \2 _( d. {! o7 G- Qit was when you got it. Then take it back to the store youbought it from."
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/ n2 N4 A `0 X1 F* M很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 C3 X$ A. N; e& V: J
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 ]0 o" X' i1 C2 ]
- w% [, t- }1 E( p0 J# I& i"Really? Is it that bad?"
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( r/ w- O' ~9 o7 H1 r. k/ `真的嗎？是它壞掉了嗎？
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+ f) z+ a6 ~# \1 z* W- \' X"Yes, I'm afraid it is." # r2 o: N( \( ?$ f6 v* U$ Z
. V D& o% J$ Z+ ?, E3 @* V是的，恐怕是這樣了的。
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9 V9 U# G' q' p"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ; _% p1 P z8 j( H4 A
: H' h% D' R$ O1 \9 C"Tell them you're too stupid to own a computer."
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) @' l _( C2 q* k& { U就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
