Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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: u0 ~8 M& }# c0 QRidge Hall 電腦公司你好!我可以為您服務嗎? 3 Y J+ P; N, ?8 H S
& c8 k( n; D% x"Yes, well, I'm having trouble with WordPerfect." / q+ P8 ^; X7 Y' ^0 K
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是的，我有WordPerfect的問題。 # A, ^; B8 I8 y( X* J/ H v0 U
8 G; y' v% _) N* j& ?: g' l- ~8 B"What sort of trouble?" . z2 ~* \4 h5 E" K
9 h( ~: m; f& \+ I( o您有什麼問題呢 ? ! k6 v' @) c- M5 s
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"Well, I was just typing along, and all of a sudden the words wentaway."
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9 k2 W" B9 F- q9 e( n3 ?我剛剛自已在打字的時候，突然間所有的字都不見了。 # e! U2 e7 d0 Z/ y
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"Went away?"都不見了。
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8 M( {3 z" f( Z1 a1 t4 k"They disappeared." 3 l( n3 t8 n+ v
* n0 E- u% p: O, }# L. x" p它們都不見了。 , l1 y. F P2 v J
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"Hmm. So what does your screen look like now?"
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+ X% m f+ \" c# y; w& W/ [% l. N嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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% Q% A8 N: Y) |9 I沒有任何東西。 . R ~; p% @- `$ Z) t/ L6 u
: g Z5 Y# y5 w. N: U"Nothing?"
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沒有任何東西？ . L: x0 i; @" I' C6 B: g# @+ c
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 : V1 u/ w* V& s4 g2 |6 a* p* ] G
- m/ \- c% y5 \$ C2 r"Are you still in WordPerfect, or did you get out?" & w: J" ~/ T+ @- }' Q
7 w: Z: Y( T! S( d- O; n您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 9 Q! L7 e7 d( j! o. [: i
/ I, ~# R. _: }) \' b$ B. o6 y0 N我要怎麼說明呢？ + y! }# k0 c$ [' \
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"Can you see the C: prompt on the screen?"
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( f/ O8 i! A- B% M8 k你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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) q: j& |) a9 [. p5 r什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! C9 ~1 R: x! \; f! v
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"Never mind. Can you move the cursor around on the screen?" # W& t i! N0 C5 A# N" {; \
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不管它了，你可以看到游標在螢幕上嗎？
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( `- J/ M( j$ o+ i"There isn't any cursor; I told you, it won't accept anything Itype." ) G( ^) X4 G X( e. B3 ]
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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6 ]8 g5 o2 R$ x- W0 K, ?顯示器上的電源指示燈有沒有亮？
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& [5 P0 y; ~2 C" ?"What's a monitor?" , \* N5 e+ ^5 h- F4 V) L! G
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什麼是顯示器？ 0 R' l7 j7 {' W
' S/ \+ L2 b. \$ V. G. q$ h"It's the thing with the screen on it that looks like a TV. }+ a# s/ t+ ^1 E
- {+ B& T/ p0 D; Z; b' }7 VDoes ithave a little light that tells you when it's on?" 6 U8 m2 F7 S w. ^
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就是那個看起像電視的螢幕， 8 m" _9 M7 ]" Q$ ^$ \ L( j+ k" X
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有沒有一個小光點告訴你它是開著的？ 9 Z$ s1 @ B! W7 ?, w, V
* E) W8 P+ N: k* Z. s8 cI don't know." 0 j% D! f. a- c8 N
7 M. R8 }5 R0 g& P# D! m我不懂耶。 + B( C4 h0 N! D1 U4 {
, u% H& N* x+ U3 Y"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ; x+ \6 S6 M6 h P
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." g" C' L H. S6 P2 Z$ h+ M( _( _
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是，我想我看到了。 8 H+ o6 i: t1 Z/ \5 `+ b
5 l3 K+ {3 F) ~"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 Q# b/ I7 s2 M& A8 ?$ S3 K
3 R, h( k! o1 R$ d; @- C太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 U7 c+ Y% z( S1 o; `) B3 e
4 e2 a& _# ^. J1 N' }+ M \) `0 r"....Yes, it is."
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有啊! 1 k! }1 V! r1 d
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"When you were behind the monitor, did you notice that there were 4 ] o" S C) H. H1 s
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two cables plugged into the back of it, not just one?"
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, t- O9 U. z2 F4 G你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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, S' l7 e% y+ F, M# e4 V( s"Well, there are. I need you to look back there again and find : G1 `! X- L" E
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theother cable."
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; I. N6 \8 G2 U7 V6 D; X就是了，我要你再到顯示器後面去找另一條電線。
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2 J2 p: N3 ^# Y1 J6 y! _$ w. ~' Z"....Okay, here it is." 6 V; F1 J0 g# s- H# d6 x+ D! m
6 Z* L7 G2 {! G c1 T# A1 m" COK，找到了。
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"Follow it for me, and tell me if it's plugged securely into - l8 _/ G# R3 |3 [; h, t
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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1 P c& D8 \3 L5 `1 `* ^"I can't reach."
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; N# U( B" Y$ \2 w+ p# w我搆不到。
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"Uh huh. Well, can you see if it is?"
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0 Z }4 Q! O- c# E. E: s. k: v嗯，那麼，你看得到嗎？
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"No."
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看不到。 + a9 @# ]) o/ W1 p( M! P
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"Even if you maybe put your knee on something and lean way over?" ) v `3 K8 k# g# ^, k" R L
3 Z7 y! e2 L$ Q- }- H3 c. l那麼拿個東西墊高，爬過去看一下？ 7 \* W- k# q1 ]4 T3 f. [* p
" D7 u& r$ T6 r( y' Y"Oh, it's not because I don't have the right angle - it's becauseit's dark." + }, Q6 X$ ?* D, ~: p0 i! E
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 0 l" o4 A/ s. g$ X' q- E
2 `6 Z$ H4 c/ v/ j- ?+ u太暗？
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"Yes - the office light is off, and the only light I have is ; f, E! S+ l6 f
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comingfrom the window." 9 q- N7 {( t+ X5 i- v0 _
) V9 U. S7 _+ M2 O" D是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ' z; x( _* g7 Q8 @, j6 ~4 C, N
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那麼把辨公室的電燈都打開啊。 $ A+ l! \" U1 T& e+ v1 p
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"I can't." 7 ?5 N1 O6 o# [. G2 h
9 ~. T) { X6 T0 X M沒辦法。 & O" N- Z* I- k' I1 {0 B
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"No? Why not?"
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( j8 b# L+ X6 g& \- c; o, u T) G沒辨法？為什麼？ 1 X$ R2 ^2 Z, C! W1 Y% q8 b
9 ?% A7 E5 v0 X4 @5 Y# C"Because there's a power outage." 3 Y- u! K K/ j
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因為停電啊! . `( D' {$ N' ^+ q
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 2 a0 K/ v4 V& Q
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yourcomputer came in?" 3 V' n4 l% [' u
* q4 {: }- ?3 X/ X停...停電？&#@!(& ，喔!OK，現在開始打包， 6 F5 g4 r" r4 x& j2 I. U3 Y
% ?3 i, }; ?' g* t0 }$ z4 O1 g5 F, }% g電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 J7 y% {3 e/ {. [ _4 L
1 U& E2 F7 V, s# P"Well, yes, I keep them in the closet." 2 O3 M2 Q0 t( Y$ m" o
+ `& S3 r Z% x1 Q% J8 b嗯，是的，我已把它們收在櫃子裏。
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! d) s7 [+ e, d+ x. Z3 s; @" e& P"Good! Go get them, and unplug your system and pack it up justlike # S; x3 D) D! C: K' ] ~2 ~) S1 f
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it was when you got it. Then take it back to the store youbought it from."
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! `) W f7 L3 {5 X+ g8 D3 C) m很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % N+ s$ E, @& U9 `: n$ d [$ \
8 Z- [, X5 L3 R"Really? Is it that bad?" y8 [) V) |# x% D
! U: w9 {- v, M; Y8 X8 e7 Y真的嗎？是它壞掉了嗎？ ]: n0 y( d8 L! C
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"Yes, I'm afraid it is." 3 V! s( e$ Z4 ^1 i3 E/ B' @2 o
8 ?* M7 m- H H8 Q0 v# `: @& u是的，恐怕是這樣了的。 : j( v( S+ g J& D2 M4 o4 G# F& g
7 f) A0 L1 v# s- v( A. D( e"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ . ^# U \7 t$ U/ B" C
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
