Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & K0 p, w+ b& P! a
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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; T. M" Y& R/ z/ H' d4 W8 @ L是的，我有WordPerfect的問題。 " E3 T! p& ]& F' v: n$ i
1 Q1 R3 W3 C" L. [7 ]"What sort of trouble?"
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您有什麼問題呢 ? ) r0 `, N" Z4 D* H' k0 N
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"Well, I was just typing along, and all of a sudden the words wentaway."
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2 K) E5 b9 \0 f9 N! F我剛剛自已在打字的時候，突然間所有的字都不見了。 ' B9 q+ X, x9 H+ }5 U# r
3 A1 o: |$ }, N! r"Went away?"都不見了。
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"They disappeared."
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/ E; K2 R6 T& x& x% j G7 b* b5 {它們都不見了。 8 \: ]* ?/ v k6 S
- W$ c ~0 m+ D6 ~" Q- I"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ # B% p. U; W0 w; K0 z
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"Nothing."
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沒有任何東西。 * u- s, T9 ?8 w* `: m- k$ @
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"Nothing?" ( {6 Y( h5 q* W2 ^
5 p4 o: p) T3 @) G* r沒有任何東西？
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; M7 d1 a. ^/ v"It's blank; it won't accept anything when I type." ( t! i+ k, o2 O% L
0 F& s1 A {5 K: ^$ i9 Z ]5 p) r螢幕是全黑的，我打的字它都沒反應。 - O9 O* A+ v% K
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' o/ _8 M \3 [ f/ I# ?9 u
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ : h7 T2 C$ ~) \: a( ?6 i( M- P
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"What's a sea-prompt?"
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) g! x L" E9 t) c什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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: P0 W- M8 F2 K6 b( h"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 2 U" @ b7 W/ t' v
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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4 O7 l+ T! r) G* G"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" * o# S; W. S( s' e
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什麼是顯示器？
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% |( A1 x1 Y( Q"It's the thing with the screen on it that looks like a TV. 8 v1 h9 _1 L; M% i* q
1 n+ p1 A n5 U3 {# l1 jDoes ithave a little light that tells you when it's on?" 4 f7 v3 I- D1 U; @5 g' u8 F
& O. U( [! E. j, O. L; k9 o5 y就是那個看起像電視的螢幕，
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* S! }" C2 m, {( e9 k `有沒有一個小光點告訴你它是開著的？
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I don't know."
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" B( d; M+ w8 a# ]我不懂耶。
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"Well, then look on the back of the monitor and find where
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8 d! o1 L& `8 a Pthe powercord goes into it. Can you see that?" & n8 X5 H" T% u y( E) B
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + P1 p$ y% J- w" U
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"....Yes, I think so." ( o b4 @" ^' G$ r1 j( b
_8 B W1 |! i是，我想我看到了。 x# f' S) \2 t' S6 b2 H
, G. @: A: D. P9 \0 t"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ U* n9 P k' n4 K! ~) l
7 E1 Q# e0 X- J6 D! c; c太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 6 v4 d) q* B! b- I- ~- c3 ^
: n8 L, p) D6 V3 K有啊!
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% p1 g+ l. F5 {8 y" |5 W"When you were behind the monitor, did you notice that there were
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H0 T& I+ @: u$ J, Vtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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) g/ g. F7 i4 E: b"No." 6 c& v7 n; Z. a# \/ z! ^' l
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沒有。
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# z( w3 w- L& g7 ^, Q* r+ z' k: g"Well, there are. I need you to look back there again and find
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& H4 l9 l1 \" M9 C* d' j1 j4 O% Ntheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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# s3 ]* y) |! I9 n"....Okay, here it is." - `3 Q, m& ~! K: f; Z8 B5 ^
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OK，找到了。 ( ^ s# A( X8 F! q7 G/ k
+ x) I$ S$ ?6 S6 j* _, G"Follow it for me, and tell me if it's plugged securely into , f) `1 c" v, ?
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theback of your computer." 4 _) f6 ?4 x% c7 V& k
; b3 A& `3 j1 F2 e- b3 H3 F+ M再替我找下去，告訴我它有沒有確實插好在電腦後面。
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% D5 O7 r' d* Z& _"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?" 6 q+ a8 P, R$ s: x+ ^
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嗯，那麼，你看得到嗎？ * {2 @# u0 k7 x/ M
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"No."
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看不到。 ! b: A' T' h2 r3 c& \% G
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"Even if you maybe put your knee on something and lean way over?" ) o5 m+ ?. b! m0 l! h- _
7 E+ v$ E; }* N3 ]# G, R1 o# K. b: Z那麼拿個東西墊高，爬過去看一下？ 0 [) g) n1 `9 D' z
. z, E0 n7 p1 o) H0 S1 f! f, o* ~0 g"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* ]4 }7 _0 h5 A+ t, a6 U% V+ `喔，不是角度不好看不到，而是太暗了。
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"Dark?" ( \6 G1 N: W0 ^0 o( N- }- j. z- U
% v* c) ?) A6 O3 V6 i" v6 V& {! x太暗？ ) O* N1 i1 W1 h. k* E0 n. L. S
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." ; P9 F, |; T' J$ L8 d
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 {+ Z/ A, V6 G5 O4 a0 o) V
* Z! D/ I8 z3 A' ["Well, turn on the office light then." : F+ z& x+ w- u6 t: _
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那麼把辨公室的電燈都打開啊。 : R/ n3 c. H* ^7 S! n0 B
7 G# N) y! f* f6 t- ["I can't."
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沒辦法。
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0 _$ U/ ?6 b$ Q5 x' I"No? Why not?" 3 n4 X4 @! t8 d: ~1 Q
, S+ _ ]; x) C/ N2 l4 c. @) \沒辨法？為什麼？ 6 |6 Q4 x9 s W4 a. _$ v- ~' ] {* ^3 z
5 k2 l2 Q; K. T2 t$ h; I v"Because there's a power outage."
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因為停電啊! * l6 [" K/ b' M2 ?) |
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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3 l/ H- ]4 v% UDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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; R, _. n' g; }' a1 \5 H停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' q( r5 A7 {, G( J
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"Well, yes, I keep them in the closet." # a! o0 S9 `: J% H- N- x' p4 R
2 t2 u# }! ?6 K; d5 N2 D9 h嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 3 s4 \8 z: B* N; ]/ W) c
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it was when you got it. Then take it back to the store youbought it from."
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2 K2 s8 P- U/ e# A; c# ^$ }0 K& q% k很好!去把它們拿出來，然後把電腦搬下來包裝好，
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2 [; I7 o0 s* L R$ B% m2 G1 \就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ W$ s* Z7 D; M9 C2 u$ A3 e+ E
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"Really? Is it that bad?"
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$ P; O: D. l6 v/ } ]" T2 u真的嗎？是它壞掉了嗎？
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2 [% t( X/ S% M" j; o- R/ ?"Yes, I'm afraid it is." 2 H) e' _3 L! L$ Z1 v5 }
2 r7 I0 ?) N) F% \. l" j是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 0 j6 i& \# Z' p' B% g
' S4 ]2 ^( s# n; z8 g: u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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8 A8 N" W/ R& S2 _3 c"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
