Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 F! E d8 ~9 M* s0 H- T; O
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"Ridge Hall computer assistant; may I help you?"
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+ R1 f+ O- O W1 }$ a* H& g! u1 QRidge Hall 電腦公司你好!我可以為您服務嗎?
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O, a3 U6 ] @5 f& S"Yes, well, I'm having trouble with WordPerfect." . g u( K5 i& ^- O. b2 Y
7 S0 a! A! t' ^+ V6 v; L9 }是的，我有WordPerfect的問題。 8 p8 E. w2 P# f5 x1 |
2 J* M$ X5 [, {0 U# A"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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/ G* o7 Q/ M+ @' v" q1 f: P |我剛剛自已在打字的時候，突然間所有的字都不見了。
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4 s$ C, R1 M9 @) @8 Z"Went away?"都不見了。 & s2 |9 R0 k1 g- `& z/ n( \
+ r# V9 J' S8 y"They disappeared." ; d9 r* `5 I6 v3 L7 o7 p7 J4 x
, w7 m8 L, G) |, j( v它們都不見了。
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" a9 ?: C7 S6 c7 f"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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" E ~. E/ u6 c! Z) k& r( [0 I"Nothing." / z- e; O3 m! X# U) E
- y, p, h! A D沒有任何東西。 ( f1 v, ], A1 K/ y) \
0 ]1 f1 M7 l2 T8 }6 R"Nothing?"
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沒有任何東西？
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- v, ^$ o) D0 C# `6 `- E"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 2 z8 F4 u9 I+ S7 I
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"Are you still in WordPerfect, or did you get out?"
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5 {3 y$ o/ t# G您是否還在操作WordPerfect，還是以經離開了。 * Z0 K; c8 M0 D3 M$ D
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"How do I tell?" + u; L3 {- R4 B0 o- V6 L
1 T$ `" F2 a/ y7 M# U1 V我要怎麼說明呢？
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. U3 C# ~3 m# Z- r3 v0 J, m$ B"Can you see the C: prompt on the screen?" 3 t, }! i) y( X- t% M
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你可以在螢幕上看到 C: 的提示符號嗎？
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% X) Z8 k% v8 H"What's a sea-prompt?" 3 X. Z7 k6 l; [3 ~4 Y
y9 i0 g# X8 D9 O2 p* Y什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " I( T$ N _: j2 K- ]% X, a
) i9 I( u, r: E4 \$ y, Z"Never mind. Can you move the cursor around on the screen?" # }# ^! Q' }, b- R1 b9 Y
+ Q" `/ C* H4 S( a. w3 j: t不管它了，你可以看到游標在螢幕上嗎？ : h( E- L9 |/ J. T2 i
7 o, m2 A% }9 X! a; i- ]- y"There isn't any cursor; I told you, it won't accept anything Itype."
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, V" ?- z6 {4 x, h3 p螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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0 k& n5 @: w3 h. G0 h"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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. {* l2 k- H; P, z' b# a什麼是顯示器？
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, \) P+ g4 e! c" @5 _4 ["It's the thing with the screen on it that looks like a TV. 1 {3 p/ L6 B8 ], C/ ]7 Q5 L
0 G( L: T; |! E1 V" |5 L4 XDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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* t; h' i6 o7 Q: j9 F; _有沒有一個小光點告訴你它是開著的？
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I don't know." ) s- l( p. T% b, Z% u% o! Q
* _! O/ d7 i5 ^, G3 D! J& D我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" : ^4 |/ T% j% t b
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * i! M" @1 t* S- N0 Z; I: o
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"....Yes, I think so."
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" F7 ?3 U2 L% y& u( h |3 k是，我想我看到了。 . Z" F- z9 b1 x+ u- C2 Y/ a! g1 G
- k/ X9 {" n# o4 Y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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/ M( A9 W5 `3 ]0 \& F# n8 j太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 4 c4 \+ E! G) n$ j5 j
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有啊! * H4 I* \7 _7 e- a
: G4 {, |9 f$ v* j: E"When you were behind the monitor, did you notice that there were
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: n H D5 [: ]two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 _. I8 S6 s3 m
' y/ t) `$ |7 N6 P0 c' ^% L* ?) W0 {0 T"No."
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沒有。 1 ?' v" A; I' x Z5 ^" [+ u" K
0 m a1 v% c$ V# W+ Z"Well, there are. I need you to look back there again and find
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theother cable." - Z! V' R6 H. J; E2 i
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就是了，我要你再到顯示器後面去找另一條電線。 % k: K; W4 p/ G" G' i
! |: v+ T D! M8 j! S& A: Z3 {"....Okay, here it is." 6 }6 g$ ]* J/ ]9 v
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OK，找到了。 ) H! a& _* P9 |% g! c
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"Follow it for me, and tell me if it's plugged securely into 1 e* j. Q/ t1 K, [4 q2 b. T. ~
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theback of your computer." 9 Y- X- `8 K0 c! p
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 8 e$ Z6 M" m, q' W9 K6 `( j
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"I can't reach."
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我搆不到。 ' I" u" ]0 m, A; W: y- M
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"Uh huh. Well, can you see if it is?" , q0 F, q1 z# `2 W9 l
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嗯，那麼，你看得到嗎？ - J2 g9 t1 z! t& g# Q
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"No."
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: y# H0 c. J6 B! R( J8 o- Y看不到。
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"Even if you maybe put your knee on something and lean way over?"
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% s, {" P3 M+ V5 M5 P7 {那麼拿個東西墊高，爬過去看一下？ 3 a! n. _1 R* ^" J! {- ]" S3 ?
7 b4 X" Z8 e5 A6 o9 T k: h. h"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 L( l% Q: ~- K0 @" H: e3 T5 m
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" / I8 \, x9 X# y( M
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太暗？
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9 `9 U4 _. h' Z, X, m/ B# ~"Yes - the office light is off, and the only light I have is ( U5 i8 h* R% K8 b; l" a8 ^4 |7 n. F
3 }8 V; w5 R7 v4 G" ?$ D# Ucomingfrom the window." ; M! r" D9 F+ Q/ v5 e% n
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." 9 J( C# |: m1 M7 f, i: i4 ?+ [
4 F C$ i) ?. O0 w' n# }那麼把辨公室的電燈都打開啊。 ' b6 w' @1 X9 O. P7 A# q
# g, {! m2 C$ ~% T- T6 _7 x"I can't." 4 e* F H8 H- h
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沒辦法。 # Z5 C2 r ]5 S" N0 P; M2 d
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"No? Why not?" $ O' m0 ^5 d7 J f
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沒辨法？為什麼？
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' a5 r9 m5 O4 g- n" ^"Because there's a power outage." & b! b }* h5 ~+ m
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因為停電啊!
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. v- \7 I( g' r6 Y8 m. V# t/ I"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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0 F, `% s# M4 G. ]# ?* nyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， - E- K0 `. {! i7 i4 `) e A( {) U
4 f# h& i, Y0 s6 k. p( X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 _5 M/ ?& t1 c2 X
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"Well, yes, I keep them in the closet."
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/ j/ d: f5 M0 p* Q1 f嗯，是的，我已把它們收在櫃子裏。
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: [1 K6 s) s: G5 A( [( n"Good! Go get them, and unplug your system and pack it up justlike
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7 n* `0 `& H' Hit was when you got it. Then take it back to the store youbought it from."
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1 Q ~/ b1 `. P$ T, a, V9 E2 B1 I很好!去把它們拿出來，然後把電腦搬下來包裝好， & c7 E3 h* K, Z/ g3 ]; m5 C
1 a) P% c. C+ O- l' S P' |就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & F4 j) ^0 V, b: X9 [+ ?2 M
, G; @8 `6 `' ~: G# z"Really? Is it that bad?"
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/ a; j+ N. f% g1 v% c) E. V' x真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 # |7 B6 `; ?# t8 n
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"Well, all right then, I suppose. What do I tell them?"
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" Z9 e0 p% u7 I6 }: d1 `喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) N& V6 ~, t% Y( o. j1 }% G"Tell them you're too stupid to own a computer." $ a; a0 Y% B$ a1 B3 f1 N9 s
# a+ D! h* ]& h4 k; ?* x' I5 @就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
