Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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" N& P' v% u1 S/ C$ D) ^) Y3 M6 R"Ridge Hall computer assistant; may I help you?" ; T j+ M* }' M) }8 \
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 2 [4 v$ K1 r9 h8 ?* V# W7 m( P$ D4 z
9 o$ K& ^5 c1 B. T! O8 v. K" |/ \"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 7 }0 m: h( X8 \2 T3 [& x
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"What sort of trouble?"
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, j8 Q* k" O$ U9 L! f+ W) ~您有什麼問題呢 ? 4 Z/ q* q8 W! i+ |( e1 G( r" X' ?
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"Well, I was just typing along, and all of a sudden the words wentaway." * V, n+ i, D7 z' Z# U/ v g
D/ I( C- e0 S- p4 V% f我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) v% e- _* ^1 j. u
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"They disappeared." 2 l0 p0 W x: }" a. b# t+ Z
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它們都不見了。 # r; j/ `3 U% g
1 [# p; A( s. w+ N! B; l"Hmm. So what does your screen look like now?"
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) f5 I3 {: D( d嗯，現在你的螢幕看到什麼東西？ $ n, X& r) z0 P" l2 p" k. ^+ W4 D
. o7 Y. s1 M$ C"Nothing."
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! @. s7 n! M8 Y+ G( t5 k沒有任何東西。 ' |* N/ h; C$ h4 a
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"Nothing?" + |3 k6 A( h$ l7 s6 E
, j ]5 u& Y* F2 L. V沒有任何東西？ 9 S2 G. d3 j0 L& j7 }' S; q+ k( i
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"It's blank; it won't accept anything when I type." % C. h: @% f2 N2 @5 q" t6 i+ v4 }
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螢幕是全黑的，我打的字它都沒反應。 7 k0 m3 q/ s- |4 j# Y* K
; Q( E! A. \8 g9 d4 d"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ' e6 ?$ L% v3 m7 {8 a
( |: E; ]. I5 A6 v: J. x Q, Q我要怎麼說明呢？ 4 q: ?2 V3 A2 L7 N, Z
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"Can you see the C: prompt on the screen?"
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* s: U! N# P3 x" i% K' u你可以在螢幕上看到 C: 的提示符號嗎？ $ V0 h+ \; \6 H5 V7 L$ m
+ t3 K) O4 I2 P2 `7 ^6 [8 h"What's a sea-prompt?" : s$ d4 @3 g2 Y8 I5 K5 m" I
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! M* H- g' i1 z! ]# F
( K" R) |0 T& Y: u$ Y* @"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ " { o- l+ r2 ?) N. l
1 @3 T: r' h$ X: q2 F5 ]"There isn't any cursor; I told you, it won't accept anything Itype."
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( Y- @" S: C- d- f, q螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 y, ?' S+ T# K7 O) R2 |
+ c" L- a! g+ G* @; Y7 m7 M# }" P"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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& Y1 e5 |7 a. |. L. E/ v2 L"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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9 {2 k4 `) D3 P7 M! l" U! w! eDoes ithave a little light that tells you when it's on?" 5 d3 O L6 o! f4 i5 R5 Y6 `
& {! g- d7 r. ~/ Q% [9 I就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 0 a# x3 ^1 ^0 ~: D& s
p5 T; ?4 Q6 R( s1 R7 T! Q5 ]I don't know."
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3 T2 v! ?! U8 S) n! @5 M. {我不懂耶。 9 B3 q, B, ?- W' `0 t6 V {$ _
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" M3 c- G% s$ j8 a/ _* V
5 Z$ E8 Q! }4 b/ ^, ?, S那麼，你能不能看得到顯示器後面有一條電源線接在上面？ E3 U0 c) E, ?% Q- E
0 Z; E( t8 L7 v& k3 ?: M, m"....Yes, I think so." ! `8 R: s1 `0 H% K. z
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是，我想我看到了。 * o( Q$ L; O! J* D0 N
. |! g3 B, x. o0 g0 U9 g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." * f+ T# k' u- ?! X" [
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 \2 J" f% v5 g: G/ t( Q"....Yes, it is."
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有啊!
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( r3 K( z; |8 ]! X& u"When you were behind the monitor, did you notice that there were # h/ P& [! x" I8 t8 p& {2 m
' t7 C0 Q" ~8 m) ytwo cables plugged into the back of it, not just one?" $ ~; P& ~0 a; `/ V& G
6 O4 M6 B/ f& z5 a% v M你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - O! {! F6 u% O$ F) H1 J
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"No."
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$ W1 m; R" A5 g1 j7 l: t7 D沒有。 6 \0 O. f) }. x& E& ^# y# c
/ Q+ z1 V: Y% H$ c"Well, there are. I need you to look back there again and find 4 X/ U( ^' [, U, [( h- b
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 0 D8 n: z8 Z% H. d
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"....Okay, here it is."
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OK，找到了。
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3 C+ Q6 ^2 y0 ?" y$ p; h"Follow it for me, and tell me if it's plugged securely into
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$ F7 A$ k+ h1 Y f1 l* _theback of your computer."
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* y: L9 | G0 C, ?7 e4 J再替我找下去，告訴我它有沒有確實插好在電腦後面。 ; I7 R; R7 g' |+ ]5 X# y* W: f5 r
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"I can't reach." " M$ Y) \9 A$ O# R) ]
8 O; R0 g; q3 |4 c) E我搆不到。 3 E- ^) I- \$ W$ {+ r+ d
4 c; ^; ~! W! ?- ]% @# {"Uh huh. Well, can you see if it is?" 6 @0 X( w1 a5 G
4 S! Y6 X6 n; _3 Q! D; I9 x嗯，那麼，你看得到嗎？
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& e2 O; E- k% v4 z4 F6 z9 B"No." 1 @% k' e- {" b$ A4 g
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看不到。
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"Even if you maybe put your knee on something and lean way over?" / u0 S1 q) U7 g0 H/ ]
6 b0 k9 s0 C' q4 Z, B那麼拿個東西墊高，爬過去看一下？ , ?; {' h: o D r- }& q
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 8 {& R: t2 C9 C3 B7 i* B* Y
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喔，不是角度不好看不到，而是太暗了。
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p6 L5 p, Z7 W. R( ]4 y5 d6 W"Dark?"
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7 j6 @4 J( w8 _* V! {) J太暗？ ) l( i, ^3 O8 y( C4 x+ a! ~
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 7 S$ {% G* ]2 V1 H& ]6 ?; e
+ n7 D. l: ?# D+ O: {4 l是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." : B) _9 j0 Y/ T3 i. [
3 T! R) g, x) D2 D那麼把辨公室的電燈都打開啊。
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"I can't."
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. L) @3 Y/ t: q& J8 x+ A, o沒辦法。 ; W1 Z5 ?: J' h, O
. t: }$ P3 L# a I8 E8 `9 S"No? Why not?"
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8 n: C- {, m E+ H! \沒辨法？為什麼？
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"Because there's a power outage." * }; w' C. R9 i7 ?/ L
8 {5 w$ u& B- X8 g; Q$ b因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 2 R! H( W8 L7 S2 w7 ~
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" + e) e3 H! f- N. [& b! {
3 g7 c m7 Q3 A( j6 ?停...停電？&#@!(& ，喔!OK，現在開始打包，
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! C! z, a1 |7 T) g! r電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 j# W! {" E. Y+ L- x/ B q& O
% F6 V2 O' O) Q+ Z2 {"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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( k7 J: ]7 A3 ]$ m"Good! Go get them, and unplug your system and pack it up justlike & S `2 L9 t% \% ?8 }5 J+ m
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it was when you got it. Then take it back to the store youbought it from." 0 @. l5 e; C3 n
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : U4 b) R3 q( q4 \
6 o! T! @3 M+ M# Q. [1 e, L/ E就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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+ ~2 F# `1 w. ^/ M"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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1 V) b2 o+ R( C0 w"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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" N8 Q" ~8 Z1 t' i"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 7 i! t& f+ H# d6 A
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
