Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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: ]5 R6 Z' M0 u/ n; a"Yes, well, I'm having trouble with WordPerfect." # S9 y: g g# I& L4 o5 D0 g
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是的，我有WordPerfect的問題。 8 g0 L4 F' F- g+ `, |
0 e1 a2 T5 w+ x"What sort of trouble?" 5 `+ r# |. T# w; U0 ^# f/ G9 ]
. ^+ K4 c/ Q2 D: z9 r* N" B6 Z1 L您有什麼問題呢 ? 6 C5 C$ f- @& ~- h; j! M
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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) P9 R M% J" ~* y7 r% H"Went away?"都不見了。 $ l$ d; ~( x+ P! ~
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"They disappeared." 2 f, ^2 [+ j4 U! J' F) w
3 [4 W9 T9 `; {它們都不見了。 8 o4 y! W/ D6 }9 M: A/ |
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"Hmm. So what does your screen look like now?" & Q( p5 l+ l0 E, e, l
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嗯，現在你的螢幕看到什麼東西？ 9 r; K X: b; N
" ]) S4 S+ ^- \' m3 V) C"Nothing." a9 V. Z/ s& o0 A" \$ [" p6 u
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沒有任何東西。
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"Nothing?" 1 W7 d* j8 M$ R" ]- K
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沒有任何東西？ & r- ^: F6 N& N* Z7 H/ t6 _
' ^2 F. |+ F9 g% M+ b f) X6 F- C"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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! e) V7 K' \ g3 Q, B4 k"Are you still in WordPerfect, or did you get out?" : \: o, n8 G% H; ?
k1 x$ G; d* Q, T您是否還在操作WordPerfect，還是以經離開了。
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5 p" P6 \2 z0 `9 V"How do I tell?" 7 b8 Q" r5 @7 ~
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我要怎麼說明呢？ x3 h1 j, g/ a( ^6 Z, Z4 a
" w4 C! j( j4 L; u! L"Can you see the C: prompt on the screen?"
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. M/ l9 M8 R, ^$ s @6 N; e- @* Z: l你可以在螢幕上看到 C: 的提示符號嗎？ 1 V7 Q+ P: ?" W& ]
) Z0 n; J% @# M' |"What's a sea-prompt?" % S: W9 ]7 T' b. P D
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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* g7 P" h! u+ u3 i: b7 c2 M"Never mind. Can you move the cursor around on the screen?" ' K7 X. y4 N3 \
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不管它了，你可以看到游標在螢幕上嗎？ 0 W, d" Z1 g3 R- p ?
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ! O; n! X1 N2 ?+ y
5 J5 N9 R; C4 l: ?9 ~9 ]顯示器上的電源指示燈有沒有亮？ 7 c1 q! s3 g4 K3 M- |
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"What's a monitor?" 7 j0 Z3 _- h/ K, Q: C; i
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什麼是顯示器？
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( B$ a. F( k- r"It's the thing with the screen on it that looks like a TV. 8 {- i2 Z7 K6 x
4 w/ r4 e* | P8 JDoes ithave a little light that tells you when it's on?" ; q' m3 k q; q J; g l5 w6 t8 c% z
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就是那個看起像電視的螢幕，
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' [8 H/ S" w0 o& W有沒有一個小光點告訴你它是開著的？ 6 r) ? q5 `4 u/ R, e. r# t- ^' G- y
4 f* ~: w7 T1 e+ @) k G) ]6 dI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where 4 h: @* b6 Q, f9 f5 A
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the powercord goes into it. Can you see that?" - [( z$ R; }* W5 n5 A0 W
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % Q6 r( O. D4 v& f2 N3 g. P( o
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"....Yes, I think so." 9 R, M6 a+ d7 O
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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: g- D+ v& L/ R+ M9 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 S! R6 J' }2 `+ U. G7 W
6 u6 }+ F, B) W4 D"....Yes, it is." - s0 x) |8 Y$ K2 p6 ^1 l7 D
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有啊! * \) o5 [1 b# \" }. A% @; o# \
0 u0 f) o$ V! k- s"When you were behind the monitor, did you notice that there were ! D2 ^, Y" h' |
- R* S/ v; M% Z8 ?two cables plugged into the back of it, not just one?" . S' c- y, t8 i3 [* i7 k
% s4 R E7 m' _$ y$ t z% m, G# m你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." , `% ?, C$ x" R' |7 `
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沒有。
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"Well, there are. I need you to look back there again and find
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+ k/ |6 Q- [, Htheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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# U- Y5 k8 Y9 o, X( u"....Okay, here it is." ! Y8 ]- y% M& g9 [7 x d
* b8 S0 G0 Z+ G1 h; O e1 i* ]OK，找到了。 1 c0 U7 ~4 t& `
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"Follow it for me, and tell me if it's plugged securely into
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. u% V4 _- j9 G/ ]" E2 O6 R* btheback of your computer." . O- r: w2 l# a- B
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ) S+ c. s; l( `
/ x; P# n6 Y8 Y: [* Y* a"I can't reach."
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我搆不到。 + a$ R K6 r$ X* c$ Y
% h* E, b! S+ U2 F; }"Uh huh. Well, can you see if it is?" + O: h# k2 n7 V4 S* A1 p
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嗯，那麼，你看得到嗎？
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"No."
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4 Y% t) }6 Y5 V4 b1 S看不到。 _) q w$ I4 a" d
* m& ]' `( O& u9 i9 G* Z3 C, P& o"Even if you maybe put your knee on something and lean way over?" 3 _; D) G$ T% T' A5 v+ B+ l( n' h
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那麼拿個東西墊高，爬過去看一下？ 8 [3 q* o9 G& I* m9 O2 C
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" . c3 m8 A, i% d6 T# Q5 O- X: d
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太暗？
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"Yes - the office light is off, and the only light I have is * v9 F& f- }; h4 w# z, p$ V
" U0 v) Y' _1 ?9 [7 H5 r- K, bcomingfrom the window." 8 M1 ~2 p5 x4 Y5 u5 q7 Y
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." " m4 b6 n+ u& h! v, i
# @2 j+ }# l7 l/ G% k' @* i那麼把辨公室的電燈都打開啊。
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9 s; x/ l7 U$ U% Q"I can't." . A/ o+ K' D- e1 S# P! z4 V4 X
1 ?0 @) m4 r; z }沒辦法。
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"No? Why not?" : Q/ R, e- C4 y+ o1 p9 t" L
5 e. I% O1 g2 o' t a+ U沒辨法？為什麼？ 2 q) K4 }. y# \ }7 z) m3 q8 X, X
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"Because there's a power outage." % S/ }4 F- l8 `9 x6 U) R
2 \2 i- Q# ]8 C w- G7 V因為停電啊! - [' i B5 X. {+ A5 e2 s( ?
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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/ n: a1 L. p! v3 f. i8 e5 lDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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$ e; `" `; ~% C9 Y9 W9 e O+ R q+ b停...停電？&#@!(& ，喔!OK，現在開始打包， 0 h; Z& {% K% {9 {6 ]) l3 d' T( z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ B9 d; J! Q, e- _
8 s& U7 j, _2 y9 {6 i) S5 _+ f" ^"Well, yes, I keep them in the closet."
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) p0 S ]# F0 t2 @, g3 B嗯，是的，我已把它們收在櫃子裏。 0 h @( n4 t. f# F7 e- R+ z3 {
* r2 o! i0 G( k: L% Q"Good! Go get them, and unplug your system and pack it up justlike
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3 A! x5 y8 L( p7 D5 Sit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ [, \) s; K0 A- s! A( D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 6 s# N, S3 n4 y o
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"Really? Is it that bad?" % k' r2 o. {/ W% A& U# E, S8 f
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真的嗎？是它壞掉了嗎？ $ v' m/ B: n3 Z' V' `/ L
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"Yes, I'm afraid it is." 7 s$ n% [, w* `% E
5 ~" N; w% Z! A4 ?, s5 v是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" , I5 `& O( d7 p( H+ `7 g, T* |
, y% r, }! F2 N1 h( O1 m a/ k9 h5 W喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : O/ ^4 }+ V5 \% R8 x
7 W+ O% ^8 r" v"Tell them you're too stupid to own a computer."
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1 ]1 s6 y; u. F0 N4 ~7 ?0 P9 `% z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
