Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : g/ g, R0 ~2 l0 d# X4 Y
: n7 {! P& s& V' G7 C; l: w( C/ m. D"Ridge Hall computer assistant; may I help you?" % C) K3 e8 M* q- s4 k: `
+ i( z* V) x$ t. N4 d, }Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 - e( I6 i3 ?' V& W- f
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"What sort of trouble?"
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5 o+ `$ g0 U2 ^9 Q- i! u. e您有什麼問題呢 ? ; p4 u5 X! ?; \* P; ]6 P
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"Well, I was just typing along, and all of a sudden the words wentaway." 6 z* @& h* T: L9 y: @
: W* ?8 N4 q% ~) ~我剛剛自已在打字的時候，突然間所有的字都不見了。
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& L$ r: [5 G& k* Q( x6 j" }"Went away?"都不見了。
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; H% g; L j5 R"They disappeared." + _# s) w& e! F U
% I" s+ V# ~ I6 K3 S' f它們都不見了。 5 J8 D/ x8 m7 J4 `3 K! n* U9 l
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." * P' z! i# L+ ?" ]
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沒有任何東西。 6 r7 v# ]3 c! c2 m4 f, {
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"Nothing?" + q6 c5 N* O' E% g8 Z/ z
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沒有任何東西？
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- h; i- e. ]/ S+ n4 {) q* G"It's blank; it won't accept anything when I type."
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; y; ^: H8 G$ E4 H; d9 j* R螢幕是全黑的，我打的字它都沒反應。
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$ A* S( i' w, A1 ~4 T"Are you still in WordPerfect, or did you get out?" " x9 A# j7 R( v$ ~
. G% n' r7 F2 K( I3 \您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 0 N" ^! r0 B9 X8 W7 V
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我要怎麼說明呢？ : W& S! I7 e2 _: m5 d
8 @2 \) j; R- j" u( L"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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% `. x5 Y- Z/ D; E' f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ a0 K' z6 Z2 S/ M! G
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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# a C" x" L+ N螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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. n6 f5 s! S- p( O) E"Does your monitor have a power indicator?"
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/ ]' a. a4 L$ k# n4 e# K( n9 s顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 8 k2 w5 H, I7 {# }# w7 p
7 v7 ?$ K1 W; `什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 2 }! S/ Y- k4 a2 Q& }
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， . E7 j, ?& z0 R$ [0 H G. B
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有沒有一個小光點告訴你它是開著的？
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- }1 M: A6 Z, P9 u9 t$ ~I don't know."
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我不懂耶。
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" J$ t1 a1 @9 ~9 e"Well, then look on the back of the monitor and find where
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0 B; r' M4 w2 L, G4 G$ z: u7 cthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。 & _) m5 d' }9 x2 H) c$ _, f6 M
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : p m ~: |( G3 E |* d- w0 W
. {% N6 |7 W# d# U5 \' q太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( F# j$ m" X! V. `7 }9 I7 x
/ x1 c' {1 H! s! i- j"....Yes, it is." T2 R$ u) h8 U9 A8 W. T
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有啊!
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) l& T! _5 n; T1 s, S3 p$ t8 H"When you were behind the monitor, did you notice that there were 3 [- W9 C+ B* j4 ~% d
4 L% m! _3 T, y& J- d7 Ntwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ d/ J3 I6 p4 O7 m; G( }
& n6 o: A# r+ K$ _6 a"No." 5 E) W+ {3 C0 X* I
9 p; H. k' J" ?# u# }5 _沒有。 ' v) i0 n4 ~! y% r( z( A0 {
1 |5 x' @3 E9 D"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into + ]2 s" {# ]: q" D/ d& n) v& f
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theback of your computer." 4 {& f0 r3 _# E/ n, D- E: |
6 v# [1 X! v! v$ U3 e再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 ]# W; q: _& y7 y" ~
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"I can't reach." % r) f; A7 r+ I
1 h) U) g8 ]+ j& ^3 C我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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- x$ x( w. s% k, b) q9 c7 X"No."
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2 v! L3 {$ W7 y( E看不到。 - b1 V3 c1 r7 Z- X$ D" E7 O
" [' x8 P% b0 m0 [3 x# c"Even if you maybe put your knee on something and lean way over?" , w6 N0 z0 b* ~% H
1 Z& a9 M! n1 F7 c, Q4 N那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." + q" \$ H( E0 Y3 m
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喔，不是角度不好看不到，而是太暗了。 5 u0 Z/ \6 u( V, ~2 \
- l b R0 j7 c8 g4 ^( l7 v"Dark?" 7 F- @$ C j6 ?) I7 N0 L% ~- E; ^
7 @7 u& r4 k0 H3 F1 S8 B9 n太暗？
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: N8 X! h: e |+ N* u2 x3 q; z"Yes - the office light is off, and the only light I have is 9 C E! X+ q U4 C2 J
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comingfrom the window." ; D1 [5 i9 c6 W" I6 H, [! q% t
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." - R3 X5 e& c* i; i" j
& B% p! p3 L. J8 H6 g" s( ?& s那麼把辨公室的電燈都打開啊。
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1 Q) e* A% Z; [2 {/ x( F/ s"I can't."
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* j# }- b' z. o* o2 ^" p沒辦法。 - y P1 |( V, u+ k) Z; i7 `
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"No? Why not?" . F* T$ u5 Q% H3 n( |9 `
) d' E! j9 v/ k# ^9 w; E2 ^9 S D8 \沒辨法？為什麼？ ~1 e& x/ j5 h2 \. f9 @* u
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"Because there's a power outage."
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因為停電啊!
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8 }% g j2 p0 A, I# F8 \"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ O2 U% f! U3 V0 d, X& F, gDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" * e- g6 L& u+ v0 J
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停...停電？&#@!(& ，喔!OK，現在開始打包， % w, [3 f/ h( p2 \7 i
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 x' e* n" g) G* L( B8 v B. i
2 H5 U! b, R! M" b6 |, [4 O! F Z; j"Well, yes, I keep them in the closet." " {7 j3 Q) n i4 I5 Y i
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嗯，是的，我已把它們收在櫃子裏。 ' r' Q# {- w. z/ R8 y
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"Good! Go get them, and unplug your system and pack it up justlike
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+ ~; c) w- X7 x4 q- Jit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 5 q" s7 H3 H7 E$ n: O' {- B$ ~1 s6 d8 @
7 M: M" `7 q& B3 ~+ } ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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3 @4 f/ ]+ c( k8 F& M真的嗎？是它壞掉了嗎？ ! x- a# X. Y p6 f' G* x- X
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"Yes, I'm afraid it is." # l6 I( z0 m ]5 w, J! P1 M7 V- x: u& j
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是的，恐怕是這樣了的。 - q( S% e2 }8 H/ O! m8 h
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"Well, all right then, I suppose. What do I tell them?" ! p# C3 q9 t; n" @& k3 Q
4 H( j2 B+ C D% R喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) J# Y7 ?" J6 c2 P" t" j
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"Tell them you're too stupid to own a computer." A0 s3 @7 Y& C/ E
( W. P& f* ^6 ~: R就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
