Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * ~5 A& \- c! Y) y8 Y4 A! ?, q+ p3 G
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"Ridge Hall computer assistant; may I help you?" ! B7 j. R `& F
' w# [! Q2 Q5 N: d/ a; {Ridge Hall 電腦公司你好!我可以為您服務嗎?
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* j) K( L. W; u# J& |8 [" f"Yes, well, I'm having trouble with WordPerfect." 2 Y% ]; i' a. T, g
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是的，我有WordPerfect的問題。 . v- \4 `0 Z0 y# [4 q' t; `! w
/ r, S, q( ^6 E4 F8 x j"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." : @. o5 \. o$ X/ f
. W, ~; ?4 f. Y7 N$ @我剛剛自已在打字的時候，突然間所有的字都不見了。
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4 E( A& P: y# {; r' Y6 U"Went away?"都不見了。
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9 t G4 n q/ P"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" / c3 B& P5 \& L: Y8 _% {
3 H9 b7 K* v- j1 a嗯，現在你的螢幕看到什麼東西？ " n! U# ^# e4 U" ~# k7 X; _
3 r6 K! Z8 U' H"Nothing."
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1 F0 q! p1 x4 Y: f2 y0 ~8 T沒有任何東西。 8 c8 T: r. j8 N; L; z" t# I
( s- {7 B) b* y; A h3 v" a"Nothing?" - P" N G* J( w3 k) P
$ e' m0 r& V) _; N沒有任何東西？ " H; ^! d) M k; V" d* ^
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"It's blank; it won't accept anything when I type." 7 J p5 v9 t; C: k+ s, @ v
/ q6 B& w: N$ i( w8 N) K, O1 ^螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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6 @4 B6 @% m: l2 g7 v g您是否還在操作WordPerfect，還是以經離開了。
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( g7 i0 Y/ Q" i- p& p9 Y+ |, j"How do I tell?" ; B* q, E& z$ o3 c4 b6 X
9 c; i k9 e$ l" V G我要怎麼說明呢？ / L! {' |" z, D- m& o% p
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"Can you see the C: prompt on the screen?" ' U3 Q1 c$ u7 Y8 T# c# Q
( Q1 R+ N6 b" ~' d, ^9 [你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" - Q- |' S1 `5 J
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 5 r$ r( \# X Y- e9 `3 R
2 `( T' @' [5 W4 A' }: Z8 R"Never mind. Can you move the cursor around on the screen?" 6 |, C* ]3 R' i$ D9 A' R
2 T8 \! {& G$ q( N3 D4 {& a不管它了，你可以看到游標在螢幕上嗎？ 7 R; A! u6 o7 I' d
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"There isn't any cursor; I told you, it won't accept anything Itype." 7 {0 `" ]& G# R0 b1 v1 ~
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % \1 K; z! f4 t0 l
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"Does your monitor have a power indicator?" , e% |& k3 Q, Z: }! K
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顯示器上的電源指示燈有沒有亮？ 1 k5 S J4 J/ v g$ W
" A' `+ r) W5 h+ |$ p! U. N9 A"What's a monitor?" 4 S6 _0 D4 D" L. K4 ?4 a
) V/ q, Q% {7 n% R2 w" _9 N什麼是顯示器？
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0 o& u/ b5 ~6 H"It's the thing with the screen on it that looks like a TV.
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0 `& |! G; R) Z4 i8 p4 VDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， - Q) _' E: o* f/ g, b6 C
: R) N6 w& P. \& u) l有沒有一個小光點告訴你它是開著的？
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. t& F; o+ S: U6 g0 [& i3 S, wI don't know." ) |0 }6 @. g+ n
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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0 d/ @# {6 Y+ @2 X( Wthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - `7 R; y. f* h( ], x7 \ R
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"....Yes, I think so." + X, N7 F& V4 K+ u0 S% o) L+ \8 d
# [. L7 k3 z/ g" R. J6 d是，我想我看到了。
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1 P# o0 z* b7 z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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; x) ^0 T" x( \5 W有啊!
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"When you were behind the monitor, did you notice that there were
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6 h8 ]. C; ^+ m0 q) a$ m! Ktwo cables plugged into the back of it, not just one?" - e q4 \& \. Y. q; B9 j% w H
! c8 h( ^7 Z& m+ ^1 f8 x你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ - R9 H' j* H6 b& b# k) n& V) l
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"No." # s7 M% e# k6 g$ q- k5 A
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沒有。 0 w+ I& x y8 |* [& _8 k. F) X2 W
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"Well, there are. I need you to look back there again and find }2 o6 s) d4 r' ^) u: g+ t' o
9 Y' H4 ?; x- J3 c S; qtheother cable." 3 ~; F2 V% y2 N! Z8 M
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 9 ]1 K& v, s/ f2 Q* G# J2 B- u
' Q$ ]5 ]" U! N& m" ?7 w, XOK，找到了。 4 K7 _* r/ Y" H1 ]+ _# W: ^1 L$ J7 J/ E
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"Follow it for me, and tell me if it's plugged securely into 1 X0 o) c" ]/ C7 `9 W' L
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theback of your computer." + k* T$ t5 c" o# R' a" j3 y; c
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! ?' \7 Z7 M/ X4 y; K Z2 a+ ^0 B8 z
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"I can't reach." ' A/ B6 ~1 t: P8 H3 t
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我搆不到。
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: _. {) a3 f/ r: k! j"Uh huh. Well, can you see if it is?" ) I8 E" o9 x* ?9 R
$ E! c% W3 X4 q+ i嗯，那麼，你看得到嗎？
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"No."
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8 w' D- N/ _) f6 U看不到。 7 T+ n/ Z8 O/ p- u2 [
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"Even if you maybe put your knee on something and lean way over?" 7 }% c2 @. j7 @3 l- ]& T5 c
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 2 E% V9 M; e. i
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comingfrom the window." % ~0 k2 P8 D$ c2 T- L# {
& t; q( a4 E# f: m, J5 O是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' |2 v6 L# f W8 ^
1 R+ @ ~% u. F* }1 l"Well, turn on the office light then."
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* c$ W* T& J& E [1 W那麼把辨公室的電燈都打開啊。 , F$ P% k6 R; N& I) d: _
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"I can't." ]" W/ g- S: [6 l J
: [! z z4 ]5 V0 y7 P& B0 \6 C9 [沒辦法。 ( N, v% L# j5 D1 g: `6 S
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"No? Why not?" 9 e f9 C/ P" i9 \+ v5 `
% T/ W2 P1 x# T: e( X6 q: S沒辨法？為什麼？ 0 x2 r/ t3 [6 m: _0 C
" O2 { H% `/ N% j" b$ s6 s"Because there's a power outage."
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6 F% I" N+ w, t( W因為停電啊! - {( g P- i3 _9 n0 U
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"A power...... A power outage? Aha! Okay, we've got it licked now. " e( |8 R3 A; w+ Q
$ }3 u5 E# d! [& r/ f; g8 h/ t! u3 |( HDo you still have the boxes and manuals and packing stuff / _, T! I3 ]" @, j, K
! u+ R1 r4 E" k' cyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， * z( ~" o8 i$ U# C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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: b4 e1 q, b/ H* I2 M嗯，是的，我已把它們收在櫃子裏。 , B0 K% H7 k% {/ R8 k+ X
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"Good! Go get them, and unplug your system and pack it up justlike 7 b5 p$ @" E) C
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 x K) t! a! L1 V" n. {3 }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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" D% @: ]& q9 O' d5 H真的嗎？是它壞掉了嗎？
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" E: L. r9 L, y; p- ]' ["Yes, I'm afraid it is." 9 L( x: V( k! S
% z2 J' V2 t7 @是的，恐怕是這樣了的。
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/ D o" I4 J- c, g' I/ ~3 `"Well, all right then, I suppose. What do I tell them?" ' T4 u" k3 E* K& G
3 d6 z4 ]5 y$ o8 _喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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0 O, V1 B; E( k% y" Z"Tell them you're too stupid to own a computer." 4 s% G% f" M% ]- H
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
