Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 i- D$ s2 ?$ a- O+ N1 _
! X, ]. s9 u& g. U( ~* M
"Ridge Hall computer assistant; may I help you?"
6 o; j3 B1 N7 ]( f9 T* h2 `; n- U7 Q
$ q! G! o/ Q5 ^1 \3 e/ k" S+ S8 XRidge Hall 電腦公司你好!我可以為您服務嗎? , I! ^- A5 K I8 ?/ r* K7 d
4 j; k% q# U3 a( _"Yes, well, I'm having trouble with WordPerfect." ! P7 L. p4 x8 H* Z& d
+ B; ` z3 Y, S j5 m是的，我有WordPerfect的問題。 . R% p, N2 m. l5 L! J J. @
9 g* L% L# ~$ i* D, M"What sort of trouble?"
5 F' m% ~ u: P3 |: l
J! f' Y3 d1 C# n您有什麼問題呢 ? ; w! b6 c# n' R) M7 J: @* K! A
, K' s7 a' E7 F9 H+ y0 y) z"Well, I was just typing along, and all of a sudden the words wentaway." 4 q; P# R( w( ]2 _- J
- \% R c5 F# L+ K& T; ~
我剛剛自已在打字的時候，突然間所有的字都不見了。 0 P/ ~8 n. j$ L
$ I6 B1 d% C7 J4 w! v2 g" A
"Went away?"都不見了。
7 Z- ^% w& y$ ~( ^0 _; l0 }. X
4 W- Y. p+ x" Y" v"They disappeared." / T; l1 I6 F# |) [0 h- j
6 ^# s1 \1 A7 a* O4 J它們都不見了。 * c+ }2 L0 _8 |! l1 T
' Q; H: g9 {: K# J9 d* o$ b
"Hmm. So what does your screen look like now?"
, i# k! y) Y+ k! I
O. M) k B5 n6 g3 k# B嗯，現在你的螢幕看到什麼東西？
; i0 L! K5 z- c. `& U& R
8 [ u' c# W! G6 d) u6 A"Nothing."
2 s2 w. l& F6 W: L; `1 X) T! E
" t S/ {( P# \- b& g沒有任何東西。
4 Y P+ x2 ^4 Z, C8 c$ h6 E
# d9 q; O3 }! e"Nothing?"
/ S% t5 g" [0 m4 y) M, k5 |5 b4 `0 `- m% {3 L5 m
沒有任何東西？
# |1 I: w/ |. Z5 Y, {3 w2 q: w/ h( e/ I4 D
"It's blank; it won't accept anything when I type." " ]# c- h# n$ h; u, ~, e: R$ F c
" l' k9 v, c1 v7 P1 [% a
螢幕是全黑的，我打的字它都沒反應。 ' Q% O# D/ ?: t& e8 ~$ j/ f
: h- d& C: {9 q9 u7 A2 F
"Are you still in WordPerfect, or did you get out?"
# P+ L" u4 \4 T5 Y6 X0 f
/ t& `1 Z3 C2 p( D" ~# J您是否還在操作WordPerfect，還是以經離開了。 % N7 I, u% k3 V
. h+ f3 c- c" i- q' M" @8 G. P/ N4 T- i"How do I tell?" ' o3 v8 i5 W8 P) d
) K, B$ J5 G) e; b' M
我要怎麼說明呢？
l+ z8 o, u4 n9 s+ |
/ M4 ?6 b' C# H7 \# V' \"Can you see the C: prompt on the screen?"
3 t4 s+ X& x$ t% M i
2 F4 e5 ~( ~% J4 m& y! h你可以在螢幕上看到 C: 的提示符號嗎？
% E, y; J1 C+ J/ ~+ o% j0 @+ ^* T! r# z+ A- D4 C% ?
"What's a sea-prompt?"
: ?/ k3 _7 y, b* p9 o
@% ?- _# x6 a t, X什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 X& m: o9 H% F- S4 c- d7 W7 [% ?4 y0 ]
. C: j+ k# r/ q* h"Never mind. Can you move the cursor around on the screen?" 2 v) v# x- ]; v3 R
# a# w, ?2 Z" E* ^, V/ _# G6 g
不管它了，你可以看到游標在螢幕上嗎？
* s3 [0 I" x6 D5 s. o3 \2 b: ?- k+ `
/ S# J2 U) Z& v e; p"There isn't any cursor; I told you, it won't accept anything Itype."
) C" H5 w* ^8 Z0 c/ {2 E. M0 Y& p) [' I7 y( b
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
; F7 {5 S! B) Q9 a; ^5 V; d g( w8 P5 \+ \! A4 c3 u! h
"Does your monitor have a power indicator?"
& \& e5 u# O5 o" W: x6 Y, N4 e" ~' r3 ?( V' Q" U4 j+ A9 F
顯示器上的電源指示燈有沒有亮？ : H I7 R* w' G% K8 r
! ~0 L7 i; e2 Y9 L' l"What's a monitor?" " x8 Y: i2 g1 z6 I6 g/ W1 B
% U7 S8 m! u" e+ J" {2 D! \1 R/ z6 |什麼是顯示器？
t; [8 Y U6 ?& S d# h! l
& B. S8 V( ~! P4 E"It's the thing with the screen on it that looks like a TV.
3 |2 N7 x0 K* ^1 I7 [, c
8 @& G5 \3 n' }- KDoes ithave a little light that tells you when it's on?" 8 D- ~( b) R1 n+ j, q- j: w+ t3 x8 u
" f% t8 M9 _6 r6 ~
就是那個看起像電視的螢幕，
0 r. N! Z$ X! T
$ \/ n" ~: g# D N/ {& |- s有沒有一個小光點告訴你它是開著的？
# e# X$ g! G! i1 L) I5 p% `
, v, A$ k+ f8 [' M1 PI don't know." 4 ~1 f* z& S1 G* t
7 U$ S1 P$ v) c) K
我不懂耶。 ; Y5 ^5 M8 E @4 j8 V! A& k6 q
8 z! D" A# u d {* b$ P
"Well, then look on the back of the monitor and find where a" V' b' F9 D4 e" S T2 c
) A2 }. d5 T, d8 }2 Q$ n9 v
the powercord goes into it. Can you see that?" % S, A% n& H% P; [# p. L. \8 p
0 J6 G4 Z$ C- P8 k6 ?; ~" K4 w那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 3 i2 e' a) w3 l* F" [+ C0 ?
g/ I' w" Q! L% G; {: Y"....Yes, I think so."
, s/ ? K. }- o) e3 g) \7 r6 \) o/ K, f( ^1 E( l9 F: U6 _# ^
是，我想我看到了。 , \5 ~8 G! w' C( F$ T) N( u" _8 E
0 N" z2 d) Y6 x5 Q" ^, U6 @"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
9 u' T' y" X* q7 A% h* [3 c$ V1 z3 D, |
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; I( V) G! Y0 Q0 V
6 P/ @6 H( v- C3 q% G+ l: {' h F
"....Yes, it is." 1 H8 [8 u+ m9 \+ O9 E% C0 [5 Q
% Z- k' m$ C8 H* i& s" t
有啊!
5 `0 e n g4 B
7 d2 V8 g8 r: `% s# p"When you were behind the monitor, did you notice that there were ! Z# j2 R6 ?. A3 S5 z8 t+ O
) V5 x9 ~( f) ~" k8 J, ?+ g2 y
two cables plugged into the back of it, not just one?"
2 b4 J, y* K B! q) F0 i4 f) m) j% o0 W
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % @+ C9 W* z4 w" c, Z: c
: _# l" ]/ `0 y# H V/ r' c
"No." 7 M/ V% R; i0 c o2 B" q, O, ~
* M$ E8 l) g7 T0 a$ q
沒有。
9 o, j, d/ X3 X7 k
- p7 H7 L& L! c+ ]5 f8 n @/ C"Well, there are. I need you to look back there again and find 1 i9 r5 Q! f. H+ q) D
9 e, b# j% Z! e; i; P
theother cable."
V2 \- m, L4 m6 y |
* i$ k/ P" T7 V9 F& ]就是了，我要你再到顯示器後面去找另一條電線。 7 S5 W# v5 V* g
2 h o3 X8 W7 t7 u: A% I: C0 v"....Okay, here it is." b" b( `/ @3 d# x( w+ |
& [( Z3 P' i0 {4 KOK，找到了。
) v( Z @: q. T( v7 ]7 d& j& t3 Q
; n! [' d; B7 h"Follow it for me, and tell me if it's plugged securely into
1 ?8 Q( C/ {, k$ X. M+ {3 T7 t% a+ N [( q
theback of your computer." " I" s* B" j/ U6 h0 b6 R- E
0 U$ i1 B+ S8 J! b" @& ?5 t" X" j再替我找下去，告訴我它有沒有確實插好在電腦後面。
$ h) ^0 `+ v$ i) h$ e& h: a9 w
( D0 A' h" d. ?2 @$ P( ~"I can't reach."
# j) `: n5 v- B8 x2 l- O r1 ?1 D) g0 R! r1 Z7 }5 L, T
我搆不到。 & N2 }* Y8 M" A" L9 \6 F
# z5 v5 M+ l( J$ K0 ~"Uh huh. Well, can you see if it is?"
) K& E% \/ `" _: W$ p1 z1 \ ~+ J- X: R7 O) w0 Z
嗯，那麼，你看得到嗎？ 5 p$ u. T3 M) y. i- u+ H
( p: _& F9 D/ _& h# a$ f z"No."
- m3 O* C+ W: r6 p% H9 G$ z' J8 ^- {1 Q# [- _: x" _
看不到。
' _; [' D" W5 @0 b% p
# L+ y4 J! K: v# s8 X [, a# |4 Z"Even if you maybe put your knee on something and lean way over?" ; l' w/ h/ |. n& v, y
% R3 _% f& E$ a' Z
那麼拿個東西墊高，爬過去看一下？ - x5 Y, E+ e: e" R) a/ U9 w
( w9 T: M u0 J; ^0 w
"Oh, it's not because I don't have the right angle - it's becauseit's dark."
& {1 u# N$ R; x1 j1 p) ?6 w+ @
3 M& A, [3 F6 C$ [9 \喔，不是角度不好看不到，而是太暗了。
Y7 i" s! Z9 J1 `& d0 B6 m# Y
: x j3 `6 N; r+ _7 k"Dark?"
* { i* [3 `3 v n& e% m1 S1 j; N& R, A; |
太暗？
: b6 n% b- u9 s( K0 }+ ^3 R& O
2 }4 |# n" }- h# _* [& }"Yes - the office light is off, and the only light I have is - R Y1 { J3 }& p$ W) Q0 V7 K& r7 G
1 ^& k2 S; q( V7 A* H7 T; S r
comingfrom the window." % u! o! y- N, u2 v& c2 h
( |' ^+ N0 W( {- o* E1 R# o5 K
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 T$ b- S( |+ E+ i' I# b
8 l! Q- t' w$ i- ?$ O" t6 z2 ~"Well, turn on the office light then."
- v4 i' i: @4 Y, X
7 F% t, w' f9 Z& N8 b. {; Z那麼把辨公室的電燈都打開啊。
% n! u1 R, W/ d2 G. J
- ^4 o: I8 Y, ^5 v- e1 b: ~' O"I can't."
6 z; C, e% C8 F7 Y
( Z/ Z/ j3 h5 `0 p: w# X6 _" `1 v' Z沒辦法。
' u* Z3 F6 L/ I- T, S0 J- u5 C! [ q: Z- y2 V1 c! r
"No? Why not?" 6 k* D2 |6 \; G& u( X* M( c
( ~; a9 U$ A0 j8 v* J, r z8 v3 |
沒辨法？為什麼？ 3 W+ u! @$ P: F# E
O. ?% p% J0 Y* V- y"Because there's a power outage."
6 |/ b0 v, K5 A0 b; d
, R' _! R+ a' j5 _6 Q% `因為停電啊!
6 K; |' U' W6 }' z- Y- K7 b# M+ e" |, p0 p( ~ Y, M) q2 ~" }+ g* P4 i3 o
"A power...... A power outage? Aha! Okay, we've got it licked now. 0 v! T2 |2 C5 R9 P. l
( Y1 A7 i! M4 Z' d' S$ g |
Do you still have the boxes and manuals and packing stuff
5 A: f! G4 A; T2 Y6 |# ?$ U# q9 R4 G4 H+ a2 z
yourcomputer came in?"
; @+ I, u J8 \4 k5 e0 j# i4 a
8 S/ A5 e% I/ _; y停...停電？&#@!(& ，喔!OK，現在開始打包， + N: C$ {+ r% ]4 u
; Z! j5 B) D+ n2 q* a& E- y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
5 [/ ]5 ^( b* K& D; H Z
' ?( {! y" v" X' C& {"Well, yes, I keep them in the closet."
! r- F5 h6 Y+ O" v; b0 {$ O. O0 x" J9 Q! u) ^ t9 t2 v* D
嗯，是的，我已把它們收在櫃子裏。
: @) ?7 S0 I, X$ i8 p& ?% N
' j( u/ L+ `8 @! Q7 o"Good! Go get them, and unplug your system and pack it up justlike
4 F# S5 j; t) Z/ l* H F; Z9 k6 Z% X0 l9 K
it was when you got it. Then take it back to the store youbought it from."
$ K) |- V1 X2 n( g3 P8 D v7 I4 Y# I T9 O
很好!去把它們拿出來，然後把電腦搬下來包裝好， + Y& j- M3 D- r6 y1 [, u2 b
9 {, g) W$ j4 D) A
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 / M3 |6 ~" ~8 o
5 {. K6 q) i* d"Really? Is it that bad?" * i1 v3 t; I9 w9 E: X1 C7 v
3 Q3 I/ W% F7 j7 B/ q
真的嗎？是它壞掉了嗎？
7 A6 D5 b' ~! t) y) w" D+ K1 Y
2 A; z% j Y M"Yes, I'm afraid it is."
* q2 y6 @$ C) J3 }5 F9 a1 I
) |! t. v# W1 v; @" J1 T是的，恐怕是這樣了的。 ]! E5 L: n! x
* Q; e' {+ ~- C% |; }
"Well, all right then, I suppose. What do I tell them?" 7 m# ~8 h+ ~( O# _: y. a
7 @( x# a, {+ \. Y喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 m: y* R5 H, ]' c4 v
9 y* q% k* {8 p1 u+ K+ U' H6 J# H
"Tell them you're too stupid to own a computer."
+ B" t- b B" j" _
+ F( y0 |9 ^4 x就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
