Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 b, Z: ?( T* S( V
9 s2 K( n# s5 }' O- ~* G"Ridge Hall computer assistant; may I help you?"
`6 A9 H8 v; h4 j& D E
' m! B# m' k N) {3 j/ ]Ridge Hall 電腦公司你好!我可以為您服務嗎?
' |) q2 {- ~. R2 H
, l7 b7 T/ G" G v$ S"Yes, well, I'm having trouble with WordPerfect." # |* P$ E7 s, |+ ~
; U9 ?2 F% s. Z
是的，我有WordPerfect的問題。
1 w* O3 s3 t5 ]* i" u7 j. y
4 u1 C1 f( Z6 W0 Z1 p/ c"What sort of trouble?" ' P% s5 [$ a$ W9 e- N
' R$ T+ H/ [) S
您有什麼問題呢 ? 3 N& v) J+ J+ U& _) S
8 c6 _" N+ s; q
"Well, I was just typing along, and all of a sudden the words wentaway."
% Y6 }% C" I0 j+ l# b( z
& Y5 P: F0 d; u- a0 m! r& M" v我剛剛自已在打字的時候，突然間所有的字都不見了。
5 [7 }- N. G3 u! p! t9 B* S' @* X i2 h, h# v. {
"Went away?"都不見了。 1 R: Z8 M w5 y% _
9 @" K9 X3 Q# H+ y$ X& N
"They disappeared." / H6 h. A. W' P5 I8 q+ A
2 w7 P, i8 p+ J9 W, H/ k
它們都不見了。 # W |; ?/ A: S0 d
, }. t! z5 h. { D( B* F" F2 _: l: ~"Hmm. So what does your screen look like now?"
. |% E; k5 C) F. t8 E5 m+ N) p# e
# Z' D4 }: j/ S: A5 h嗯，現在你的螢幕看到什麼東西？ . |# J! D g: r& ~0 _. a; L. h' e
+ h, Q! x- y+ I( `# P' i4 O"Nothing."
/ Q. T' j5 w1 `0 a, G1 K1 }
0 G" |9 o0 \; [; S5 N" o沒有任何東西。
( A8 X0 E, K J5 J$ O$ s# [
* Q" V) E! S' X' D! F( w: A"Nothing?" 7 ^& ]* |5 c" J' g8 [, ]
" B' b" D- \4 b: [- L) v
沒有任何東西？ ; K' _8 L' E" ?3 V7 v. _9 s1 ~
P: G3 M, d" Y# F% Z) G' ^+ _
"It's blank; it won't accept anything when I type."
: M1 D, S) J9 F) H; F# E5 u! L3 S
螢幕是全黑的，我打的字它都沒反應。
! N* ^ f+ Z$ U* q# h' X4 P
/ K$ E. P9 x6 s3 F* t"Are you still in WordPerfect, or did you get out?" + H6 V2 m6 ^3 f6 p' N. X1 u
, \# H N; E9 Q
您是否還在操作WordPerfect，還是以經離開了。 , z; I. K6 A; P2 `3 u
; P; ?0 N( ^9 O. O2 {- R# L6 Y
"How do I tell?"
N4 Q7 r; B1 u7 [% O& o8 F% a5 J q m9 k! e0 w
我要怎麼說明呢？ 5 _0 Q O/ t; R
6 S( L/ Z1 F* i
"Can you see the C: prompt on the screen?"
4 d' S% l" a" m |/ m8 [# ~
! `9 F1 Q5 @; C. w你可以在螢幕上看到 C: 的提示符號嗎？ . @' s& Q6 ]8 c* z2 m
4 r. V$ i% R" y. `8 k8 e7 m
"What's a sea-prompt?"
% r' M. q! y( l7 i# a
L8 S5 c- r4 g, y4 [4 F( J什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
( {' b3 A: h& R; r( I+ q# W
0 V. j- B( W1 Z8 b3 x9 \8 Q"Never mind. Can you move the cursor around on the screen?"
f- X1 \) H; R/ T8 N. L' e* b5 \
不管它了，你可以看到游標在螢幕上嗎？ 8 H& K/ k5 ?4 B( N$ m/ j9 i
7 K% H. P* V* ~* n, I% w% w. U; S
"There isn't any cursor; I told you, it won't accept anything Itype."
; a& A& w/ ]3 O+ B. E( }" {3 C- y, ?6 n
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " n- S) f/ f6 k
$ o$ F1 a% i. D
"Does your monitor have a power indicator?"
3 o: ?' M" F2 G' E
& ~7 V' t2 A" C' B4 M顯示器上的電源指示燈有沒有亮？ ; z& I. ?7 [* ]+ K) i9 ^
; V4 ?2 h- K* S/ s- n) {
"What's a monitor?" , [5 |. {3 p t% |# l. u% V5 }" G
( e% s; S: Y% o9 ?) {什麼是顯示器？ * Q$ K/ k0 |8 R! h
4 d. V/ V4 Q8 C! D"It's the thing with the screen on it that looks like a TV.
/ k5 [7 X8 \# r# p
% D1 }+ y3 A0 i2 XDoes ithave a little light that tells you when it's on?" 4 a- B( r' x; J: ^8 N% G$ B
- j! }3 W5 R% o+ [! C; X2 S* t# w就是那個看起像電視的螢幕， 0 p' Z9 h3 x5 H) ~" e
$ Z& x- \* v* a" K有沒有一個小光點告訴你它是開著的？ : W6 n* z, V+ I. Q# c* I$ O
7 C' B# k0 w. C* }I don't know." 2 z0 N9 J% w- X1 h! H! s
% t1 l8 P7 A7 y2 |# K我不懂耶。 / t) J" m7 _% @# \+ K! [1 E
4 I$ D% s: j5 \ i) x$ H2 b"Well, then look on the back of the monitor and find where
2 N( s* |- F9 \# P. R: D. \- V
$ I6 M9 t, S6 N6 Y* V# a$ M6 K) C) q2 xthe powercord goes into it. Can you see that?"
8 K V& q/ U4 p% l; Z
2 h9 v. [& k, R2 S那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ' n( d2 d$ K& v4 K
1 k2 q/ e" i; _9 {
"....Yes, I think so." " o8 | m6 X) r
! W6 b# H, e$ S
是，我想我看到了。
" x% {% n6 E. @0 }% A/ m6 r1 w* v
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + n" l9 h/ c& L K8 u' B
; O, {5 f. A9 S7 g7 n太棒了，沿著電線找下去，看它有沒有沒插在牆上？
% }2 u, U! d3 h: a$ S' b, @! N; B, o0 A4 c L
"....Yes, it is."
5 J; X! H. g6 k/ A1 a' }& a/ u' K" j# h9 W5 S/ D
有啊! # }- ]' ^- x/ X N& ~
( P: O# }4 F5 ]3 e8 p6 _$ l* R# i
"When you were behind the monitor, did you notice that there were + |3 u3 W4 |6 J2 q$ ~
6 f/ A; Y" j% S* K9 y) E* g
two cables plugged into the back of it, not just one?"
9 z2 Y0 ^3 I- H, y& k5 x6 G/ h2 R1 s4 B0 d6 E$ _
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
) K" h9 u$ ]1 w. h- s; `# a
2 e# T b8 N1 T0 k"No."
& a u R( }6 T
- v! w% Q6 S) R# H沒有。 , v. b; P0 Q) A( W8 ` b
}1 y* P6 X! s+ J3 }( Y& W
"Well, there are. I need you to look back there again and find
$ V) c2 w& a+ {6 X/ M! K- f4 V* P9 Z- Z6 { U K
theother cable."
5 R, C. m9 `! q( L. n" K1 S x, T5 f( Z
就是了，我要你再到顯示器後面去找另一條電線。 0 F2 R3 F1 k- D8 |$ N
) k" a) \" c; n. V: K"....Okay, here it is."
8 V' g; S3 i2 `& p
/ g0 ]' ~) J0 @& w2 g0 OOK，找到了。
- B B) i4 o1 s3 W: j) @
4 A3 b9 z8 @/ f6 C& @" L"Follow it for me, and tell me if it's plugged securely into 6 s2 E" m7 B* G8 X- I
: y0 N6 v& @4 n; ~, O6 Z9 v; Y
theback of your computer."
' I6 A4 v; k! u0 t. K% _( }0 @7 e! j5 P
再替我找下去，告訴我它有沒有確實插好在電腦後面。
1 } n6 O, ?+ H# Y
" m6 D. X" ~& R, v9 C( b"I can't reach."
2 [0 n5 d7 q, ~4 P3 X. E9 |* l4 o8 _8 h. z! E/ ]/ e$ m% C
我搆不到。 # `5 ~2 P; a0 f5 i* @3 L$ h2 K* K
' f( g) }( f5 T8 N" l" ["Uh huh. Well, can you see if it is?" * i& ?& C# I; [% L- N `& Q
4 N* ], g" i1 a% y! I, e
嗯，那麼，你看得到嗎？
! K% j1 q3 d# H3 n" @2 k& k4 k( C0 u% E1 M
"No."
7 q8 i" v! U7 P" S4 c$ m, q
* k( Z8 Q1 \4 w' t% X( G/ J, z看不到。
D" M/ `; _' K5 d5 k
2 g9 _, j# K1 O6 q. h"Even if you maybe put your knee on something and lean way over?" 4 G m2 W6 h, Y' r0 h
5 x) Y5 |6 K6 p8 F+ D' O; ~( k那麼拿個東西墊高，爬過去看一下？
7 g" E% r0 q' f! ~! e- Q
9 F5 c* z: W: G `"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 ]5 S) D6 _( S/ X2 W: y; w1 X) W. G
3 h1 z. u g. b- A s) F$ p
喔，不是角度不好看不到，而是太暗了。
6 E& z) @. a6 i$ X/ r9 w
}( @" F$ g4 o0 y# ^1 B) N6 b"Dark?"
% i" e& b# I1 d) X2 ~7 `8 Q( o2 V1 D1 \, m, O& w
太暗？
' |" \9 j! S$ w% @7 w) f5 O- F0 u. ~5 u- h1 e; `! q
"Yes - the office light is off, and the only light I have is
) x) e9 M/ C* A6 N( w! L8 ]* W' B+ Z- o8 P& @; D2 _0 H
comingfrom the window."
" } H8 i& f- ^
0 l Y# L D5 ?- X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
. [/ v) b* ^$ w$ P" e6 k
5 Y% E1 [5 @2 q) F"Well, turn on the office light then."
' ^3 n% i7 O- S) k7 J6 c/ w$ A5 u) M3 e" V5 R
那麼把辨公室的電燈都打開啊。
9 _5 G2 w' K- |, p% d% O5 E/ Z- L8 `" O8 x
"I can't." " b3 w* l. }0 q' S& ~( w
8 j1 `2 p+ ~$ L' S3 W沒辦法。
, H4 u5 i; e: s+ x7 w" P) T P
, M7 b# G2 N0 l6 \7 \8 t' ~+ h"No? Why not?"
+ H5 O, @; k4 S
2 Y0 P! a* D: z+ j沒辨法？為什麼？
. t+ R/ N. R% T6 ?* @5 s9 _# u
"Because there's a power outage." 7 J9 i$ m- }- m( Z3 k8 q, S% }
4 D# k( {. t, C3 @' E5 J2 T* } n因為停電啊! ' t7 d, O, c" Y% Y$ @; Q
! T2 Z) W1 T$ C9 d0 r
"A power...... A power outage? Aha! Okay, we've got it licked now.
( _ t6 Z0 r1 @
0 |% E" ` o( o5 O1 w/ QDo you still have the boxes and manuals and packing stuff # }* D4 J( W% y; H: Q6 T$ L- S' w
1 N; a7 p. d2 R, u* i
yourcomputer came in?" ( g3 m' f9 w" R
, x0 Q$ n9 t; _) x+ A停...停電？&#@!(& ，喔!OK，現在開始打包， 3 c) c" \# N- V9 L6 K
7 O J' U# G1 |! m+ @1 I
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ s0 |" e3 b' {3 i% e3 {0 D; }$ ]- {% D
" S7 K1 c/ ?. @"Well, yes, I keep them in the closet." 6 |- m' l# F2 j4 f7 `- h4 s9 \* k! w
" V& p. q7 x1 W& j1 {嗯，是的，我已把它們收在櫃子裏。
K# t/ j1 S8 g: k& a2 t3 s8 t- i$ m9 `# I. q
"Good! Go get them, and unplug your system and pack it up justlike . B* K4 q" f9 |
( n& Q! q/ q+ K1 F4 U1 oit was when you got it. Then take it back to the store youbought it from."
$ i2 A; p, g4 {% n b1 F
- M; N& T5 f' [0 {很好!去把它們拿出來，然後把電腦搬下來包裝好，
) g! q3 C5 K) q* d8 R% z
2 H" w/ ]- W( T; c7 p就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
- C. o7 P; R5 s5 r
3 M0 a7 ^4 H$ }8 D9 K5 ^7 t( B/ c"Really? Is it that bad?" 3 b* j5 c1 _4 ^, P2 C
) Y8 b. C4 \8 {& J! ^
真的嗎？是它壞掉了嗎？
: ~$ f8 ~2 [7 y5 {+ P% ^# Z* k# J
7 z- o0 X- b; ~0 L+ s"Yes, I'm afraid it is."
; T. T- |/ h6 i$ L
/ Q( o3 F* G4 H7 \0 j4 ]是的，恐怕是這樣了的。 0 G; e3 s6 N; \* f* G+ {
: e2 ^, Y0 A- ^# |"Well, all right then, I suppose. What do I tell them?"
9 \/ D3 W1 C8 h
5 F4 t) H% z/ f0 K喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % S' J# V% w3 ~* D& m. n
! l& W6 v6 L; Q/ a. F
"Tell them you're too stupid to own a computer."
2 A+ V" W- J/ U6 [& I3 m3 T9 w1 Z' |1 S& |
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
