Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : w' Y& N! r( \6 z f
3 l, _$ k9 X4 U& e' u7 q- l"Ridge Hall computer assistant; may I help you?" 2 d( F3 t- C" K, ?: D7 R
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 5 t$ r: t1 Z0 b
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"Yes, well, I'm having trouble with WordPerfect."
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# _' S. A( l, ^! K& Y+ a是的，我有WordPerfect的問題。 1 k g8 M F4 _! a( |. Z
; G! ?& o( R4 a( y3 O' Z; V) M"What sort of trouble?"
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1 b6 K0 i7 ~3 ?$ h# S您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 6 l0 M) x6 H! L
( ^/ c) [) p6 B& ?+ z0 s"Went away?"都不見了。 5 ]) E! N& x4 T6 o8 ^
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"They disappeared." # w, f& y& M4 P# W, y/ ~
! f5 F1 R( d( o/ s它們都不見了。
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- o7 t7 a6 R6 m7 P% z"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." $ p" z8 d5 l% ]! a# X* _
+ c T* d) V1 P8 V K8 [4 @沒有任何東西。 * ]4 U) e3 S* P9 Y# i4 d- g
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"Nothing?" ; q+ F$ X) l4 j$ o Q0 ?) S
* C# s: D- {% R+ L沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 7 Q, q( v* _) P7 w$ R
7 L. d' B _, v/ ]2 i0 P e"Are you still in WordPerfect, or did you get out?" / y- U1 F# t, k2 o
, b# _/ x, i; h4 p您是否還在操作WordPerfect，還是以經離開了。 ' X$ c& X7 W+ l
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"How do I tell?"
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, W& a! ~# J, F我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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p% E5 v; v) ]. N: @( B$ H你可以在螢幕上看到 C: 的提示符號嗎？
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) X X. m7 Z4 \* Y* Y3 v1 v% v; ?"What's a sea-prompt?" , |7 o5 m Y- B" C# p# t
1 q: `( j% H" v e- @什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) z2 w3 x# r' X* ~
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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/ S! H6 H" E9 t. T; n' A8 u"There isn't any cursor; I told you, it won't accept anything Itype." / ?* [( o1 ?7 X0 o
2 ?5 A) b" o6 o螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 1 k( ^: g, @! j3 {) \0 n
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顯示器上的電源指示燈有沒有亮？ : Z# N; f0 c4 d0 E2 E* i0 f0 D, I' L
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 1 c5 K' U- f) a9 }3 K% M: k: C# c
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Does ithave a little light that tells you when it's on?"
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# W5 S* b- B. y- P就是那個看起像電視的螢幕， 2 S. \5 {* X- }0 i
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有沒有一個小光點告訴你它是開著的？
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8 l" S# P# s' s$ Q0 r nI don't know." 2 ?2 _" {6 O% [1 K
w- A: `5 M/ ~8 S我不懂耶。
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"Well, then look on the back of the monitor and find where # v( b8 D* A! L+ I: i6 L* G
% y4 }' B3 y/ b- ]6 _4 ethe powercord goes into it. Can you see that?" 3 v& l" I( t* ?
4 z5 E9 E# ]# W; ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 5 e# j2 K9 J/ v+ C
+ W0 c% C( _3 q+ r" b5 X) ]是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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2 J$ ~: `' X& U B5 \1 Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! 2 ~* v4 x& V* y" u% w: x7 U1 R1 l
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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1 M3 C3 Y' [1 S你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & T2 M% j& a+ j
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"No."
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3 Z8 X, T" V) I3 y$ g沒有。 + t0 |; B7 Y. I- ~7 y
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"Well, there are. I need you to look back there again and find
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; Q# [1 |6 d$ f! m! f% s6 Ytheother cable." / s0 b* D' a; S
: l$ X* Z3 e+ ]8 i就是了，我要你再到顯示器後面去找另一條電線。
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3 y- e7 ~# t7 f( Z& s5 f"....Okay, here it is." ' S0 r+ @2 I& R' \( t( b: n6 I
% Q1 T/ q: c. s& [9 G" y5 F& OOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into : |! O. F/ X4 A( R+ Z$ z
- i% r+ i! f0 a' @ Vtheback of your computer."
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# h/ K5 d& Y2 g8 `/ D再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 Q4 `0 T2 D- @. a
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"I can't reach."
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4 K! I$ H$ G2 i* `- Y5 q& q# ^我搆不到。 9 ]+ p+ j. x9 H1 u' a
) k# o. x4 X8 o# c4 [+ `2 j"Uh huh. Well, can you see if it is?"
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$ d( `2 _8 F. R. \. w9 C- G嗯，那麼，你看得到嗎？
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6 E3 h0 F7 V; @9 [, i"No." ' i+ N4 A% E8 p+ h
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看不到。 ! T- a9 P& u! C$ F
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"Even if you maybe put your knee on something and lean way over?"
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% f N& H5 V; Q7 d! x0 |那麼拿個東西墊高，爬過去看一下？ - w" t: i1 H% m3 M5 N: }7 O [
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" S9 n; Y( d, V# w `6 s喔，不是角度不好看不到，而是太暗了。
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"Dark?" 6 q$ k- e6 P+ a9 R/ j! R( u4 a) _
4 ~1 ~. j6 P3 n太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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6 d, O; B' n( c4 s; Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 # j/ _. q4 j5 X, W
6 `& J6 F: ^7 t @$ B+ \"Well, turn on the office light then."
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- {) l; L% H5 M, G' E% M那麼把辨公室的電燈都打開啊。 7 s/ Z1 }( v+ b7 A: ]+ A4 @) n
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"I can't." ; X( G) U: O0 ?2 r
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？ ) @9 U1 V: A3 v/ O1 Y4 C
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"Because there's a power outage." $ W$ N$ v7 N; G8 Z" w
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因為停電啊! 2 r+ g2 u* j0 e# P
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"A power...... A power outage? Aha! Okay, we've got it licked now. - i9 ^0 E8 d7 i" x) @
7 a( ?$ {4 ^0 W2 g! CDo you still have the boxes and manuals and packing stuff
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/ c$ V; S4 |: M8 o7 a- ^yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 4 Y. [3 j/ y0 Q. s0 G+ z; @3 K
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * k$ p+ F: G3 c Z. b
( c/ t; X( ~/ `/ |( C- J"Well, yes, I keep them in the closet." 5 `+ _7 ~7 q u4 E
" W, p+ S2 @9 j" w/ _8 p9 ], _, D嗯，是的，我已把它們收在櫃子裏。 - x$ O: C1 E' M+ }
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"Good! Go get them, and unplug your system and pack it up justlike
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3 U; v2 h% M7 }9 h. Z7 Jit was when you got it. Then take it back to the store youbought it from."
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+ {' y, C0 H% @ ^0 D5 i; A/ v很好!去把它們拿出來，然後把電腦搬下來包裝好， : s! g* r- f" \2 k# Z+ j
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# F% w. p6 j$ c) {"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ # C! s- @0 ~$ \
8 l0 V& N" f( B) V* M$ O3 v. f* `( B"Yes, I'm afraid it is." / a4 }3 _2 s8 Q7 C
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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& w% ]) Y9 n0 P. V喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( ]$ b/ ?% ^/ r$ g
( E3 m- I4 K4 o"Tell them you're too stupid to own a computer."
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6 t8 b% g4 I3 ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
