Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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- M9 @" X+ ~: ~7 N4 I1 {"Ridge Hall computer assistant; may I help you?" , ^" z# j4 N* ~9 m9 t0 g( b, W% t
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 2 q& a& P( ~. S, Q4 D0 a
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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3 r+ x4 E. f) I, x7 X您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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5 X% T5 G0 l: f# \我剛剛自已在打字的時候，突然間所有的字都不見了。 : v$ ^' X3 Y" [7 }
. ]1 M9 i0 t. z- ^2 X5 U"Went away?"都不見了。 3 F, C6 O1 [5 i& d
) I0 _9 \, n J% S8 i: y1 J"They disappeared."
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. ^) A) X4 b- `* X s. j2 M. Q6 F! c它們都不見了。 " E& z! D: Q9 R- Q/ ~/ `& X
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"Hmm. So what does your screen look like now?"
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6 ^! c' t5 @9 e+ K嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 3 Y3 Q# v9 A5 _" _( g
, T4 u4 A7 C9 h" [1 V3 s; Q- j"Nothing?" ) b0 c, p, {% S
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沒有任何東西？ 0 O6 W( ]6 [. g5 U& u
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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0 `: b8 `. q) o"Are you still in WordPerfect, or did you get out?" % p, t6 C$ T( Q. `
`) X/ u, H; Y2 Z您是否還在操作WordPerfect，還是以經離開了。 7 A* P: R# u( X2 b& L5 K. d; [. `
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"How do I tell?" ! G1 h# R2 R b7 X
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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, L2 b/ s. F: ]% b你可以在螢幕上看到 C: 的提示符號嗎？ * k* T, q+ r- f8 t
8 k W, x4 j. x$ f8 P"What's a sea-prompt?"
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6 A9 _9 e/ B+ d' k# m7 I什麼是 "海的提示符號" ("sea"=海，和 "C"同音) p. N# q; K, ^( f7 A+ n- K
9 u4 s' o7 L# |2 ^5 l, j+ ~8 y% ]"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 1 f d% ]. v1 j* {5 O: _1 R+ E
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % @; [, M$ M- J( a
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"Does your monitor have a power indicator?" * C( ^! T1 m' x! i8 Q
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顯示器上的電源指示燈有沒有亮？
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( P) M& q- t1 M0 b6 B1 m"What's a monitor?" # u& P7 x3 n u# R
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 2 A6 Q+ a7 b$ k& U4 r; E d. m
9 u+ G5 H0 M- XDoes ithave a little light that tells you when it's on?" 5 _9 h! Q6 v" F" S/ U
9 w! W) q' p8 a" Y就是那個看起像電視的螢幕，
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3 g0 R# |. h& H" L: [; S有沒有一個小光點告訴你它是開著的？
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I don't know."
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, L, _/ t0 i6 K; Y我不懂耶。
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"Well, then look on the back of the monitor and find where * d( a3 w9 G5 k1 d( k
0 V4 o/ ^2 a# {7 ]$ a4 ^: r7 _the powercord goes into it. Can you see that?" / J4 Z% \/ j' w
4 I2 }! `: L$ k. b: D4 X/ o那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . t0 ]- k7 u+ g U( p2 j
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"....Yes, I think so." % \# r1 Q, O2 w G
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / T8 i1 T* W$ j6 v% Y, N
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." ( `6 D9 q# j* P' N8 J( c( @- W
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有啊! 9 a0 a* P/ Z# k @ m) @7 f( W( [9 o' d
, p2 @# }7 W- P"When you were behind the monitor, did you notice that there were ( s; W+ \- {# Z# Q$ Y& t
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two cables plugged into the back of it, not just one?" 2 T7 j6 I/ z# Q5 q( l$ R9 H
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 x& E" \8 I) R4 f6 |5 m& J: A
6 v( \1 T2 C& L" |"No."
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沒有。
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"Well, there are. I need you to look back there again and find 3 P9 E9 A2 P* j. U# ^. \' A2 l! Z
" e& C- C2 v' P4 gtheother cable." , \$ A8 v% i5 R N# E: q7 Q. V
& ]; J( ?2 w! \" i就是了，我要你再到顯示器後面去找另一條電線。 & X, W$ u& J F- Z' g
+ h2 S% f8 D, P6 r& X9 B( V, w( B"....Okay, here it is."
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OK，找到了。
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5 Q& t* i8 {4 E"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ; q! x. p% k/ K" T
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 $ S! }1 Y$ P8 x5 V4 M2 h5 p; e
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"I can't reach." 3 F- e2 f* l3 r* l3 D7 q- E
& @1 f7 C8 M) U9 @/ I: I我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." * u/ z4 _! q" n) l2 @0 h4 Q- W* s5 q
6 H0 \ T# S1 |% g' K; r6 E$ w看不到。
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# O" r0 {# s, j+ f" n8 o"Even if you maybe put your knee on something and lean way over?" 9 f2 r7 T9 m- W1 [
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那麼拿個東西墊高，爬過去看一下？ - F$ K; A |% w! W1 Z0 i
: u' {7 n, O. v1 ^" U- o! p"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( u0 E" @- ?# q3 x, v! k
( r) e5 f2 ?: T4 e, C喔，不是角度不好看不到，而是太暗了。
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0 S4 @. ^1 Z0 d7 w( J8 |"Dark?"
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太暗？ ; Z' _: v' }! x: ^& N) |
6 ~/ W5 ]4 p. p' x"Yes - the office light is off, and the only light I have is 6 |: `4 w9 k& k) b D- v
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comingfrom the window."
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2 H& [# Z. w, u5 E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* U$ N( a J1 q$ S3 X/ Y"Well, turn on the office light then." % S% g* I1 A' z0 }
+ W0 m9 p& b5 ~ g5 e! E' t {3 U那麼把辨公室的電燈都打開啊。 , x6 K8 X8 |- X7 @4 _$ v
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"I can't."
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沒辦法。 ( _/ B$ v& T3 W2 G
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"No? Why not?" # J" x: t1 N: V3 _* u
- c# H) C e, q( X2 c( k' s* u沒辨法？為什麼？ % c& [* A+ `$ n" a, e1 P2 @
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"Because there's a power outage." F! J9 d& k, G
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因為停電啊! 8 L; q* H) X# o
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / W7 V/ i$ h1 M# A
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ [ n W; J$ h$ i電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ' y8 r; W5 E$ n# O" a& O# A8 p
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嗯，是的，我已把它們收在櫃子裏。
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% y3 L, Y, O* ^+ `"Good! Go get them, and unplug your system and pack it up justlike 1 i% v5 {1 y, `
, ^. f1 H5 x2 O1 \it was when you got it. Then take it back to the store youbought it from." 1 I# \' s) E' F
# v6 V# f4 U" N3 l8 \$ j很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# U: h# i3 O3 D+ G3 I"Really? Is it that bad?"
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& \! g( A/ z8 o1 e3 }4 u( P1 z真的嗎？是它壞掉了嗎？ $ P4 e/ k0 y" u# D0 l7 ?8 L! r
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"Yes, I'm afraid it is." 4 l k" q! n5 N" A9 X
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是的，恐怕是這樣了的。 / Y* H1 D Q8 d1 r% r% _
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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7 j2 J: U" D; J I就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
