Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / V% m) u4 F: T( W' s$ z. w& y
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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1 _( i& q/ Q! u7 m) d) n3 Q"Yes, well, I'm having trouble with WordPerfect." * A* w! |% W |& l4 y. a
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是的，我有WordPerfect的問題。
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! l7 P2 D0 c# c0 Y"What sort of trouble?"
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( Q8 K& e5 z9 B& d. b% Y Y您有什麼問題呢 ? c% ]8 x! j1 r0 e9 }
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 4 m' z, m, W. g8 s/ a! s
1 {- R' a+ I- G+ M6 y"Went away?"都不見了。
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3 N; l7 y! S$ L! k# R* h# ~"They disappeared."
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. c2 c; _8 Y4 J1 d* K它們都不見了。 * i. C, U: _( [ i9 U
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 & {" ?9 u# G7 Y9 ^4 \2 H2 I r; v1 O4 N
" _8 ^9 }, L' v5 U5 F' `"Nothing?" ) c; H# Y& y8 [4 w# A
& M/ X1 n" D5 s# ~3 s# z* X4 q沒有任何東西？
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( u; t+ {4 x( `5 O* Y* b6 r"It's blank; it won't accept anything when I type."
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2 J( l8 n6 c/ ^8 F2 N8 D7 L: h螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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! F/ M' R) q' W. m8 M" F& [$ [$ I% |1 y您是否還在操作WordPerfect，還是以經離開了。 " j5 t1 F J5 j9 o
$ C7 \8 p' K- R8 @"How do I tell?"
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我要怎麼說明呢？ $ A9 Z3 |9 h0 n+ c% ]
( \( m; Q' \( h& e. J! F: \# h"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" & p9 J# b1 F/ b% l
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 q E" A* W3 K8 e+ O r! z
( u; d& m8 @# s+ m+ c/ P4 V"Never mind. Can you move the cursor around on the screen?" 5 N, J% {) _ n; M
. T" o ?1 T% _: |- d不管它了，你可以看到游標在螢幕上嗎？
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1 c- u8 v* a, J* f: y0 P"There isn't any cursor; I told you, it won't accept anything Itype." % ~ Y" ]6 A2 Q( s! i" J' C
1 {8 d# Z, K, i, i4 X( M1 B Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" / A2 L C) D2 ?7 Y( P' m1 ^% C: ]& A
: N8 [. R* d' p顯示器上的電源指示燈有沒有亮？ w- n; i5 E8 }; H' t+ \/ a& F6 H* H
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"What's a monitor?"
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什麼是顯示器？ 1 }) D( e1 P B/ v6 |
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"It's the thing with the screen on it that looks like a TV.
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7 Z: v% x- g. T; E7 a U# DDoes ithave a little light that tells you when it's on?"
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1 U, z4 q: F* d& D h3 U7 e/ M就是那個看起像電視的螢幕，
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/ S( {1 u5 j4 H有沒有一個小光點告訴你它是開著的？
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I don't know."
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: Q7 V& z, G4 H8 h8 h2 r我不懂耶。 7 R: R6 s$ |& g5 q1 M" I
; }7 e/ r3 W; l1 t6 H"Well, then look on the back of the monitor and find where ( N8 P+ }, |/ ]2 N$ V0 k" u
2 S( m+ P; f, |5 ]! Y( jthe powercord goes into it. Can you see that?" + J+ c! ~+ p' e# Y r' d, a
, z: a( N8 {, c; S那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ U7 h3 \- a# w* A" t9 o! P
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"....Yes, I think so." , u5 D2 y6 ?2 Q- }! O+ S H
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是，我想我看到了。 ! k) a1 z% G( C
5 ]3 _5 Q- G ? N4 L+ r. g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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5 K5 F6 [/ Q) }( L( c太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 6 T1 F9 H+ X- \# B" k$ m# d: A7 H
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"....Yes, it is."
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$ Z! n$ ^* M5 X有啊!
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"When you were behind the monitor, did you notice that there were
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. \( ~3 P6 B2 _4 o8 Atwo cables plugged into the back of it, not just one?" 2 J7 B1 ~; \" v F1 S z- j1 u
2 u+ D+ q# H# { c$ K3 B9 K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) o" x3 v2 Z. S0 m
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"No." $ T: \/ ?+ O# S1 g. [
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 7 {, N& ~, M# `# e8 O9 h/ v
" g& _+ ?. X* b就是了，我要你再到顯示器後面去找另一條電線。
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" Y2 r T4 B7 h. q0 ?"....Okay, here it is." ' v) k5 _" y @( i
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OK，找到了。 2 h; L1 F0 ^7 r% ?
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"Follow it for me, and tell me if it's plugged securely into ( C' r+ p% I: L6 \" \
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theback of your computer."
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: c3 _' p0 `- ^# b再替我找下去，告訴我它有沒有確實插好在電腦後面。 + A- n; ^. m1 B4 {- [
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"I can't reach." / n n9 r* P) Y/ ^1 H
+ F4 S8 s; h- {. e我搆不到。 ! C2 S* u# o2 ]- O5 h
& F0 x; `' e2 P' F+ j2 O' y/ Q"Uh huh. Well, can you see if it is?" ! k* `- z* J2 R# y
- M/ @3 u: O( \5 ?. b3 s0 S: L% M嗯，那麼，你看得到嗎？ 9 Y5 Z* w" p/ d
6 j: M7 W0 Z+ c* C" F* B"No."
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1 M; w7 @) s4 m看不到。
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1 @6 n/ M, J$ j q"Even if you maybe put your knee on something and lean way over?"
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* _+ L' Q! m+ k+ O% D& ]7 X那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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8 c# V1 A, i# }7 `喔，不是角度不好看不到，而是太暗了。
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"Dark?" / A7 N3 ?4 ?) I5 ^0 H
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太暗？
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"Yes - the office light is off, and the only light I have is ! t4 _; X# q& k/ _7 a! J
& S7 }# R1 l5 c7 H, G9 Ccomingfrom the window." 5 M3 x; ]# n" j* X J3 d
; z& _3 }2 L+ n是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . W2 y& c/ O0 N8 N( w1 a; w( s
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"Well, turn on the office light then."
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9 ~, ]4 p% i5 ]+ j% a. e! x" B: F- J' y那麼把辨公室的電燈都打開啊。
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' p. X! `" s h"I can't."
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+ k! h4 x2 V- f: ^& P沒辦法。 " B4 w' G& J" F. _
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"No? Why not?" ) P6 G" L' k! k, e# A! V. M
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沒辨法？為什麼？ 4 _/ N' {. H3 @
9 x. u% V* ^' Q5 y9 ["Because there's a power outage."
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3 G/ _! c, X8 R' V3 o' P因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. / g; c9 J0 Z3 q* W% s
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' F8 S& }: B1 P
$ v4 a+ B( r' [# u$ @; e電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# w0 q7 K. [) ?"Well, yes, I keep them in the closet." / T7 c! s. u6 L
6 C9 \! S4 w$ n7 v0 D% A6 x嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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6 _: P8 w3 U% l8 Z) Uit was when you got it. Then take it back to the store youbought it from." . m: J% s0 o7 [8 }/ g1 m( E# D
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ) }; j$ Q, L/ m
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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P0 x4 B. [9 p8 d- l; w8 t3 k) @"Really? Is it that bad?" $ C8 \, j9 P; a$ q; K' q
J2 F6 }( X, g0 h9 h真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 8 ?) c1 l2 j3 t% m7 Z; _
; o% V1 @0 d7 f& \喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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( Z! s! `8 u, D8 M C0 b"Tell them you're too stupid to own a computer." $ t# u: U" {+ j% R H
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
