Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 5 e" ]! i0 N2 c
, F5 f' V l, p" u3 t# l"Ridge Hall computer assistant; may I help you?"
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1 D1 ?, I* W2 I3 ]: vRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 9 b! n2 o7 r) T6 P7 `- L1 s
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"What sort of trouble?" ' }# M: x4 |) ?
& j: q1 K5 k1 m0 v您有什麼問題呢 ? ( k! d* r! u/ L6 K
9 ^* W$ G ?( Z6 K0 J( U, x A! n: |2 ["Well, I was just typing along, and all of a sudden the words wentaway." 4 G* f8 {/ [# K" R2 ?
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ! v+ i* Q) d, `3 O: S
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"They disappeared." " M0 L7 ?7 Z8 R& V9 V
[3 j; @ s1 C7 j3 h3 ^它們都不見了。
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"Hmm. So what does your screen look like now?"
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/ A+ _% q# a: f; [/ [! h6 V嗯，現在你的螢幕看到什麼東西？ 1 G/ H3 e' q6 ~1 J
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"Nothing." + a+ k+ U% k* }: B
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沒有任何東西。
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"Nothing?"
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2 M0 J0 A% P- _5 k沒有任何東西？
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"It's blank; it won't accept anything when I type." ) `8 K7 ~$ _2 q( a" X( @; p2 F% n+ ]
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ! D* S: P! V' @6 y$ c
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您是否還在操作WordPerfect，還是以經離開了。 ! W% @! U" V) x. L
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"How do I tell?" 9 b% R1 o, ]* g3 s. e5 ]$ `
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我要怎麼說明呢？ " O# e O+ m, F( K' B. e
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ . \& r4 E( X: ]# J& {
. ~4 c. D& u# u6 g: t6 p5 R: E"What's a sea-prompt?" - m; e3 I0 M5 f, J2 ^5 O$ r
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' t$ C" S j) l+ z+ E& F
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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4 L: @6 K4 R$ a. b) _4 z9 L"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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: w# d9 |6 J0 S& ^7 ?, e' ]"Does your monitor have a power indicator?" ! ~3 R6 Z- Z" s; F2 X) C: H, ~
C! I$ |) U% |顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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+ B6 J L9 `. r3 [; x什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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, s, \9 S0 l7 SDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 7 P$ g% f6 J- W
4 Z3 b( z. K9 a' ~有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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" a$ u( {; {: ^0 T' d"Well, then look on the back of the monitor and find where " |( N8 ~# O$ d
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the powercord goes into it. Can you see that?"
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, }3 l1 w/ e5 f$ V4 V) T4 B( k那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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. T6 r2 p" `* z5 @" o0 y"....Yes, I think so." ; O! P1 Q( ]9 }0 |6 L3 Z
& G6 [4 j' Y0 p, t是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; H5 A& L1 b- l& Y, C+ O
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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5 R8 x" D" f: }8 p x9 R* ^有啊!
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2 \2 J# }# y% O" o8 H"When you were behind the monitor, did you notice that there were
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" ~' D8 h% O* H! }* |two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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1 y) e; F* H3 T/ \" k% l"No." 6 [' ^5 T* @4 g! S' \" c* y
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沒有。 6 y6 J6 I1 z9 {
% O3 ?6 f- J" R, ]"Well, there are. I need you to look back there again and find $ L3 }8 z. I' p5 e5 {
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theother cable."
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' w2 \4 E" T" z/ u2 e就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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* A$ [# ^6 ? f) EOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." * H1 t9 |2 J8 \ E
! Q( n. P+ B2 n- D2 I! \4 ^# w! W# l再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 T$ V+ k* a0 j8 A v2 f
6 }. |0 P# u6 F/ `) m"I can't reach." $ l6 p3 |; D5 y* z" w B% \. B
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我搆不到。
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"Uh huh. Well, can you see if it is?" ! N: b6 E5 w8 Z6 M
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嗯，那麼，你看得到嗎？
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"No."
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看不到。
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8 ` m" y R, c# p8 M! }5 d"Even if you maybe put your knee on something and lean way over?" 3 @6 y% t; m( i0 A% i
& E0 h% v2 H! ^* s1 e3 y( z5 [那麼拿個東西墊高，爬過去看一下？ ( H: \# v2 t# \- S) Y# x
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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C) H+ N0 m. @9 Z) z$ D0 y喔，不是角度不好看不到，而是太暗了。
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" T; m+ y8 B( `6 [6 X1 F% Z"Dark?" " I5 m s# I5 H/ b
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太暗？
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6 N5 t: N) K- z4 n$ H* o% V"Yes - the office light is off, and the only light I have is
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$ h2 P$ z4 X7 p' m% N$ zcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & D% q( k8 _4 T3 s K
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"Well, turn on the office light then." 1 a& o/ S6 ? g8 c/ o I O% J
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那麼把辨公室的電燈都打開啊。
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) Y4 ]1 \* S/ q6 s9 M% X"I can't." 1 I" z* B' y+ x3 M. N1 @
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沒辦法。 % r9 g# H: x$ V q% Q& o2 L
! w8 n$ b- P, a! |"No? Why not?" 5 v/ R% W) z+ j0 Y! r3 W3 l
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沒辨法？為什麼？ 6 U o$ O+ _2 ?+ @$ ]# C
7 q6 ?* h- e; x8 ?- y"Because there's a power outage." 4 J* M1 q8 O$ f% i, b
9 M3 {1 ^0 c3 O! d# L7 C因為停電啊!
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4 a4 o* ~* `! x8 w"A power...... A power outage? Aha! Okay, we've got it licked now. 9 u- k! v! x" J/ |1 E
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" $ ?& n& p+ M1 u0 i
4 S) G9 T1 Y$ S; E. r2 @0 y/ X$ ?停...停電？&#@!(& ，喔!OK，現在開始打包，
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# O: I3 c! H4 \* I+ @$ U電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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3 Q( c& y' S+ Z! d) c) N) A嗯，是的，我已把它們收在櫃子裏。 0 h+ \6 t0 b: `7 A( \4 m
. M' K6 _8 m8 N+ C3 S"Good! Go get them, and unplug your system and pack it up justlike
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5 l2 E1 o7 A; O4 M: Nit was when you got it. Then take it back to the store youbought it from." " C+ i) H( c0 f
" v& }$ ~; v! k很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 r4 | S6 w7 Y( t"Really? Is it that bad?" ; {, [ {0 P3 Q% {3 T \
5 S" D; e _- u" Q% D) M3 z w真的嗎？是它壞掉了嗎？ 1 \- V6 }( E! g' h& O
) G; c/ p" G4 g- ?- N: j) l"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 , K% U4 G# X) c7 T# ?
- f( `2 @( G" _- `. |) O"Well, all right then, I suppose. What do I tell them?"
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1 p( P+ K( _& j8 Q$ n3 S喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 3 s4 m+ X( K9 g% ~ D# v
( }1 T |0 ?; z. ]"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
