Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 ?# b+ F3 Q" ]3 A1 b0 @& s! g
6 | }: j- }) m3 N* s. h"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? % E8 j3 ^$ g0 ~/ q6 [
" Y2 _& H. a z% k0 t"Yes, well, I'm having trouble with WordPerfect." ) |( @2 L _+ z. R( x- D0 s
9 N# T0 n) y. e. D) B Z是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? . @) Y7 x& E0 d! I7 l" w
& e1 F- O" o/ h1 e"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 , x& Y6 W/ e6 U9 a
' T0 c0 i: f* o% T- l( o- s"Went away?"都不見了。 2 D z3 J& ?5 U" a& c) Y
( `8 d0 R( b( M; C$ a4 l"They disappeared." , j! R1 D, B; V( G1 d' V1 d
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它們都不見了。 6 L3 _: D9 B. N7 t* G0 {$ g
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"Hmm. So what does your screen look like now?"
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& U o! ?, V5 _' c* B嗯，現在你的螢幕看到什麼東西？ ; y; S- v" y/ ^* _7 l+ Y6 W. W
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"Nothing."
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/ g, A( O' b; M% w沒有任何東西。
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1 ?! D) P/ a, M$ Z& m1 ?6 Q/ C"Nothing?"
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0 ?/ p: g1 g9 g% J9 W& e0 m5 T4 E" p1 F沒有任何東西？
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9 o, F: D$ `2 v2 c"It's blank; it won't accept anything when I type." * w3 n7 s& h# i @! U8 h
! q7 G' {0 z2 N( L( D" a螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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! r0 T/ Z, j* p. z: J"How do I tell?" 1 N5 B) S( |* T' \& S: n
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我要怎麼說明呢？
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( q3 E7 D# m, x* ]( a"Can you see the C: prompt on the screen?" & l+ j( v( }; |9 V0 s" A3 Z5 S
* ]8 l/ J! {, v; R你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 6 K2 R" b9 X: O
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 A; l3 P( H8 K7 ^/ a2 |1 {"Never mind. Can you move the cursor around on the screen?"
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( w$ C6 B( X( \不管它了，你可以看到游標在螢幕上嗎？ 1 @7 D3 _9 K8 w' Z' r- X: k9 O7 |2 a0 @
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"There isn't any cursor; I told you, it won't accept anything Itype."
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% B; ?* {3 z% z d% p! M) _* L螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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6 b o& [4 i" K0 \ ~% D% w' F"Does your monitor have a power indicator?" 1 W5 w3 s7 {- i- Y
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顯示器上的電源指示燈有沒有亮？ 3 s. L2 e0 N+ c1 j) P. K/ d! b
- q V$ n; r6 j"What's a monitor?" ) Z* t$ n& H; y( P K4 `" h& n
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. $ K' N+ C/ H/ E
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Does ithave a little light that tells you when it's on?" $ P- t [& b' L" @. {) Z1 ], E/ L
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就是那個看起像電視的螢幕， ' U; ? j1 a, O5 D0 \
2 k, X6 _+ k! ^$ v. J0 G有沒有一個小光點告訴你它是開著的？ / T! K e3 H0 x) [; H
" G* Z, b: Z; ?0 y8 rI don't know."
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, e8 _' }5 J% ~) l$ c4 P; |我不懂耶。 2 x3 P E5 S% l, y" E
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"Well, then look on the back of the monitor and find where
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" @; u& g) P: a/ A$ h+ H/ @* f! |5 C" hthe powercord goes into it. Can you see that?" ( e. C- r$ Z6 V% z, h
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ d1 T5 y( R: [/ d2 J
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"....Yes, I think so." ! e/ R9 E. {+ H2 c
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是，我想我看到了。 4 N+ r6 e+ Y2 t9 U
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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" z) _% M5 y4 [9 a5 x6 n( [1 _太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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* o0 J$ L2 z& B0 ?5 ~"....Yes, it is."
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/ v2 n6 x4 K+ d, j* n T有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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4 y% p V* L% T0 d你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 x3 W0 A; H& ~3 z4 a& q% J
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"No." ) n6 [2 S) V" C
2 O5 W3 y0 ~9 t! h9 A0 P1 D5 O, p) l沒有。 ; c Q! v1 W6 y
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"Well, there are. I need you to look back there again and find
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theother cable." 8 D# A$ `6 {7 f) b! W
; G5 P4 G& t! @/ Q7 n C* ]就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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, d; l( O6 X2 N) uOK，找到了。 # g; z/ L5 F0 @7 Y0 F7 ]
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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. P6 V. c% ]" o" ?6 o& x: y$ q0 U再替我找下去，告訴我它有沒有確實插好在電腦後面。 : L6 f$ m0 }9 C# G5 ]
! q% F+ b' }" M! E"I can't reach." ( y7 L) u( b% m. J5 s( c: T5 ?
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我搆不到。
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7 P: I* o& z8 V"Uh huh. Well, can you see if it is?" * d8 a6 [3 m% z
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嗯，那麼，你看得到嗎？
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2 M$ f: i ]" T4 i& j, O5 D/ Z"No."
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+ R+ \+ E+ {1 a& l2 ^看不到。
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6 g2 L7 T& Y$ Y% s G. N"Even if you maybe put your knee on something and lean way over?" 9 ^; B: X8 c# e2 ~5 u9 `
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." . z" [; W1 e- {5 N
# R- K w$ C* G' l# V Y3 o喔，不是角度不好看不到，而是太暗了。
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"Dark?" 1 t) n: W2 P" \3 f i2 ?# {1 q
; X) j G2 `( D" V( v太暗？ ) G! Q9 Y# I7 v; Y' p( A" V2 J I
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." $ G0 I/ k# C# Q: k* V; h" V$ x
8 f2 \ N+ |, G. O" X那麼把辨公室的電燈都打開啊。 8 \7 N$ M$ ?& h$ \2 _4 K0 z/ T
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"I can't." 7 \* U4 W9 N: E* x) ?; |
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." * M6 B( L1 l5 M* `$ }
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因為停電啊! + S. B' k" D6 h! _- ?0 D
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 R' Y6 n7 T0 U3 W. T+ {+ I" BDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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: K4 I9 S" ^, S4 l) ~停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." / }6 y# e' g0 ~4 \; R
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ) M9 H# v8 }1 G( ]* Y/ k) q* X
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 O. _* U7 \3 F% I" F. Y
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # U! V+ l# q; Y0 U
: M3 s# U; P+ e" Y- `3 G7 e; X% c# _"Really? Is it that bad?" 1 T6 r3 T9 Q0 }9 r5 L4 G! ?) @
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真的嗎？是它壞掉了嗎？
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$ p" h! r: q+ `, Q: b0 [6 v+ l$ Z* z"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : z3 q1 G0 q# V I0 s# v. a
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"Tell them you're too stupid to own a computer." 9 F* ^0 x+ a0 a, U8 E! }; k
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
