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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü 6 f' e' w9 V+ u
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"Ridge Hall computer assistant; may I help you?"
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% r. ]5 T6 @: l2 i& ]' `Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect." 7 a( N2 X) \. M: z9 a2 |
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?"
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% N. {3 O# Z4 h9 }  z; }3 y; c5 ^"Well, I was just typing along, and all of a sudden the words wentaway." 9 x0 b5 V. H8 |+ K3 w- T

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" q9 R7 ^) F6 T' M) S* C  ^: l
& y4 y& Q" D  r5 g0 Z, e3 C" k"Went away?"³£¤£¨£¤F¡C 8 ?" L+ u* ^# x
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"They disappeared."
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"Hmm. So what does your screen look like now?"
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"Nothing." ) ~! u5 f% \& i# u  Y. W5 J
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4 l7 z* H, [2 A& N9 {# ["Nothing?" % F. W0 A* h$ A  I/ x

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"It's blank; it won't accept anything when I type." ( Z. r  Y4 M6 D) J* F0 f
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 8 ?- t2 w- A& Z/ k8 e

) p1 e! Y5 t3 z7 _' m( f"Are you still in WordPerfect, or did you get out?" 9 x2 E/ U6 E# ^  j/ d* t1 A' ?) ?

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"How do I tell?" $ g- G& O: ]$ ]) }
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§Ú­n«ç»ò»¡©ú©O¡H ; C4 Q" X" ~0 Y) }0 x* o3 V8 U
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"Can you see the C: prompt on the screen?"   ^) u) D" M9 E* q1 M! N

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0 r+ F# Z4 V& p0 t$ v/ U3 G"What's a sea-prompt?" # N7 i! j! X% t5 q1 n
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ) # U0 A* b1 P% Z1 F( T6 Z6 e

% ^- b- z; s( l5 p+ ?1 c/ x"Never mind. Can you move the cursor around on the screen?"   Z3 E$ K; `) h' M
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H ' Q( E* Z" d3 o8 e! Y2 n

0 {$ @+ p! Y/ s# M"There isn't any cursor; I told you, it won't accept anything Itype." ; [. y4 }7 w8 y! j( r' g* t

. W* |) E  Q& H- k1 P2 W3 p4 M¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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! P5 e3 Q$ }2 ]  D& ?"Does your monitor have a power indicator?" ( U6 T0 {0 m: X( E

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"What's a monitor?" . b: R$ x9 f" |! t+ B
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" " w2 R% N, ?" I& J* D

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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H ( _' m* `) M3 x* s' Z

, x/ D: N" |1 X( i% w5 }I don't know."
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ K% E$ M5 ?3 S: K

9 t: R) n( N5 I# d5 E- G" z¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H ; Z, ^6 F' Z% m

  C8 ]) X( [& Y! c"....Yes, I think so."
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¬O¡A§Ú·Q§Ú¬Ý¨ì¤F¡C
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0 v8 H4 \6 F1 d1 G6 h  ^1 G: ^"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' b+ T  }* I: r/ }! [: O( p8 F" y
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¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H , [8 x: c& M' Z: c6 U. d
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"....Yes, it is." ) ~& F* w% b6 w! C' m5 R9 Z

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+ X' ]5 Y1 [0 c7 O9 ^+ C"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 3 F7 v; O. U  o3 h) k

$ s) o/ j7 b; k  v% W1 Z§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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"No."
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, z8 h( X/ q% A"Well, there are. I need you to look back there again and find . v; ^# E9 E+ q5 _
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theother cable." 7 u0 P" o' a( D9 @. W- |2 i; }

. |5 r1 t. q2 a2 A9 J7 L´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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6 I, Z+ ^5 V* S"Follow it for me, and tell me if it's plugged securely into
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# `+ H8 [# C, Q* f% p0 _" _5 {" v8 atheback of your computer."
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C ' _: @2 h" w9 t6 A

) F- h6 n0 m6 X& e+ t  P, ?"I can't reach." * ~2 D: Q: j  g/ o; m) ?6 I7 @
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"Uh huh. Well, can you see if it is?" + F# \- u/ f% q+ ^* f9 B) h
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No."
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"Even if you maybe put your knee on something and lean way over?" % F; o! V2 S9 `! ]6 @, T) g9 x

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6 w) n) Q6 V& f"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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"Dark?" : g6 p' U/ ^' J" H" }
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¤Ó·t¡H
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C
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, i3 C# Y) I' ]; @8 _"Well, turn on the office light then." 2 S) n4 |( [8 |; O, [+ s) n% H, p

8 O3 ]7 T& a  l' [; d¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C ; |( ~. R3 T2 h+ g+ M: r3 `8 n

9 a& m' P+ Y# v2 o9 ^' N! z"I can't." & K9 P) E- ]) _2 x
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¨S¿ìªk¡C
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"No? Why not?" 8 `& t. k1 A# ], m
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1 h3 Y$ P0 B7 ^! Y  o2 q6 x/ z"Because there's a power outage." ' q% ^0 g' Q! M/ g, q% ~0 E  W. [

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' I# [6 H- {7 ?( |' Y9 c"A power...... A power outage? Aha! Okay, we've got it licked now.
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0 ~: A8 t: V4 Q$ W/ IDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ) E' C2 l1 O& W! J

5 n* Q2 }* b* m* D°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A ! U" j2 e: k/ U6 ^: p2 O0 Q3 p/ z$ o

0 e0 s8 e1 y( Y. c% Z# C¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H 1 K* B0 x- s; F1 ~- I: o  k
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"Well, yes, I keep them in the closet." $ A$ g( e) _7 l: c
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¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C
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) c6 j! r/ Z2 C0 |' C1 `' b"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." * S) W6 B8 B9 x( k+ x3 i0 X7 m+ m
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A 1 K  E3 Y5 l1 f* \. G8 k8 T0 ?
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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8 h% I9 F  B, J' _"Really? Is it that bad?" & k- w5 s. _) c
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H
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"Yes, I'm afraid it is."
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"Well, all right then, I suppose. What do I tell them?"
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  M) a! N" [8 X0 ?  N2 ^³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H 5 x! g4 X! T( T3 B  k& x
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"Tell them you're too stupid to own a computer."
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