Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 @6 ^( g; ?+ q"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? & S9 G, V9 Q/ a3 u# O' S# C
) T: b' [7 R' U- }! M5 \"Yes, well, I'm having trouble with WordPerfect."
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# R9 _( }" n- c" `6 [; e |" B$ P是的，我有WordPerfect的問題。
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"What sort of trouble?"
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% L3 M' K+ N" n4 p% F您有什麼問題呢 ?
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# N3 \) d2 I4 i a* g" _7 @"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 $ a7 e( W: R3 l H$ |
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"They disappeared." 4 y* i5 f* p- H
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它們都不見了。
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"Hmm. So what does your screen look like now?" 8 G- h# X: w) v- a% j4 y
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" % W2 s/ z1 i' P& ^- v. `6 W# N
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您是否還在操作WordPerfect，還是以經離開了。 2 `( l$ v( e8 `9 X
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ' z3 a$ o: ?" V8 q3 ^& N' V
7 @* M- p4 T) N; T"What's a sea-prompt?" : R9 e6 |5 G; K0 N+ q2 p# k
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : w. x3 `1 Y# m
6 g- G/ o G( X7 t* ["Never mind. Can you move the cursor around on the screen?" 1 ]) v/ k8 |$ t# j9 B9 C
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 6 s2 |& Z1 u$ T- A
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 x1 o3 h b% d2 T( z' V# m
$ t7 v/ M/ L5 l. x% ]# a"Does your monitor have a power indicator?"
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! @( i) Q2 f) n( g+ v* J% k3 \顯示器上的電源指示燈有沒有亮？
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/ M5 T' A" U3 w& }/ a, n w"What's a monitor?"
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4 K, X# \( a7 i6 K6 d什麼是顯示器？ ; U4 v% D0 P( y6 J' q6 b2 s9 u' \
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"It's the thing with the screen on it that looks like a TV. / x# D+ c- _" H" y
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Does ithave a little light that tells you when it's on?" 1 c/ N0 }! X: h1 ]. \4 K" W5 V* Y
4 I! Y' ~8 \) ]9 ^) z3 \8 I) A就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." 8 C* j1 @9 x! A9 h
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我不懂耶。 # b0 L7 h h* o X- B) k$ [
7 n, ~$ p- }! U. s" g"Well, then look on the back of the monitor and find where ; ^5 C; g2 V* a$ M7 `' E
+ ]1 l0 [. U4 r$ Y+ Z) |9 Z, ]the powercord goes into it. Can you see that?"
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2 b$ ^. e: {& j2 Y" o那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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/ u) i( ]$ |' r) A3 J- P; |5 ["Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) h$ C7 @ g5 D4 |0 a, ~ g6 n. K5 t"....Yes, it is." 9 F, p. n X7 {$ |. [0 \+ c
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有啊!
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- G" S0 O& X: f2 o$ G"When you were behind the monitor, did you notice that there were 0 B& e1 g: y9 p' t' ^0 e4 S
/ E, b. ^" [" \two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 n4 C7 h. i; s. l, ?
; B' G$ ~0 }# C0 X( z3 V |1 | X沒有。
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3 d! m6 R9 C1 Q"Well, there are. I need you to look back there again and find - k0 h1 n& y. `9 d
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theother cable." 4 W$ F$ R% X1 g
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就是了，我要你再到顯示器後面去找另一條電線。
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/ W1 g$ K$ w+ L/ z"....Okay, here it is."
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) u* P5 |4 P% l2 T" E ~, ~& nOK，找到了。 5 d+ S* V; D5 k( s8 B8 o1 a
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"Follow it for me, and tell me if it's plugged securely into 8 I( t5 v+ w1 v4 E. \" R* m7 W
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theback of your computer." % g" j3 W- K4 B0 `3 J4 b
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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6 A, K' w9 ?8 S" m+ E"I can't reach." $ J3 s7 l; q4 m. }, i+ [
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我搆不到。
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"Uh huh. Well, can you see if it is?" % K8 f3 `7 s4 @( L8 _( `* X
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嗯，那麼，你看得到嗎？ & z7 \" z2 I' X: ` [1 T
/ o0 k' _ V; q8 n) u4 l0 r) O"No."
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! v) u M8 i+ Z2 ?看不到。
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"Even if you maybe put your knee on something and lean way over?"
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6 K0 t5 v' a. r8 s; w# {( {那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 S1 `) ?# F, T7 @7 t3 a4 V喔，不是角度不好看不到，而是太暗了。
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"Dark?" - [7 c+ T9 a7 j* A/ s
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太暗？
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"Yes - the office light is off, and the only light I have is & S6 i8 }) ]! A/ R/ \
+ |$ f- l0 O& m; k; L: M* t- {# Dcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ! j% q1 o+ v* H6 }2 h8 e( j3 i
# c# `) T) n6 J; i"Well, turn on the office light then." 5 A8 x+ l4 x: Y; t
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那麼把辨公室的電燈都打開啊。 * _: Y1 G( b" O
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"I can't."
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" g9 D# n* \. P8 O$ A0 M/ `# w+ k沒辦法。 U! f" _$ o# L; K1 s/ X
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"No? Why not?" 7 X; N, R4 W0 \( s5 z
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沒辨法？為什麼？ 9 Y( M5 n* {3 _% M
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"Because there's a power outage." , A! h7 Z y! y3 x q
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因為停電啊!
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$ e$ ^* j/ m0 r- H* k9 l/ ?"A power...... A power outage? Aha! Okay, we've got it licked now. % e& }0 Z& w Q9 ?" @5 H( l
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Do you still have the boxes and manuals and packing stuff s8 h" R. u2 \3 A- S1 G6 g) o! |; k
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yourcomputer came in?" % a% N+ l% F' H6 Y8 H
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停...停電？&#@!(& ，喔!OK，現在開始打包， L& ]* x+ K% e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : S- y( X3 a! l6 ~
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"Well, yes, I keep them in the closet." 6 x) k2 U' Y; P
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嗯，是的，我已把它們收在櫃子裏。 $ E. O) Z m8 E9 K
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"Good! Go get them, and unplug your system and pack it up justlike ; e6 I2 v. n& V% D! d0 r" @
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it was when you got it. Then take it back to the store youbought it from."
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# [+ o9 y6 F- B1 z+ T$ ~; d0 }很好!去把它們拿出來，然後把電腦搬下來包裝好， $ w: ?7 E2 w _& S" P
% t9 E# z) i( i: I& ?就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ p: [+ T) \/ ]0 c0 w8 O! M
. b) O. j& \) I2 t1 N- C"Really? Is it that bad?" S- X& `8 h* N% m4 r8 }1 u
% L4 h. F7 I, w5 ~' X0 C$ J5 X真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." / R* r% C5 V* E2 t9 o: I
6 O, x+ w3 E. O1 y7 K是的，恐怕是這樣了的。 2 p6 P2 N4 w% k7 w8 Y
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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3 {% @% `$ ^1 ~' X0 z, p"Tell them you're too stupid to own a computer." 2 q# R) o! {. T/ @
# L) z1 o u2 s: l) E( V0 N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
