Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" % ^: s4 |, d2 P" ?# k; p* G5 c( R+ k
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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5 c1 @. e0 l1 }# N0 m"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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6 J- C; `0 J: K" s"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." . d+ ?) ]/ {5 b/ o
) P1 `+ i; @9 e9 N! k% c5 _& v我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 5 j# m' C7 d" V, h. d8 b
& K1 O2 ]2 a( M; }1 c/ Z) q"They disappeared." ( e1 F1 z! V" ~* }
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它們都不見了。
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"Hmm. So what does your screen look like now?" ) R& j/ s- i/ H4 I# y! [
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嗯，現在你的螢幕看到什麼東西？ % g/ }8 h. V/ [8 q8 j% @' y
, T% \3 w* K9 ? G! y2 g: Y"Nothing." * a) |- s) d1 y1 @
) n* p2 y, N* G, F( w沒有任何東西。 . R. Z8 o( Z/ m8 g2 p
2 s& _" O8 {, K; B. G"Nothing?"
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7 F4 _) J& c- e6 E沒有任何東西？
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"It's blank; it won't accept anything when I type." 2 @+ u1 N! s5 m L' q; K2 ~
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螢幕是全黑的，我打的字它都沒反應。 ' [8 X. E1 @5 k$ q7 u: ~
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 2 M* K1 }! K8 r! X7 B% W
( P1 C, Z3 [" x( e# n, x" J3 [6 I"How do I tell?"
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; |1 {7 k$ H8 |) o8 {5 B7 s# p我要怎麼說明呢？
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/ m8 U. \. I( ?7 x; u: F"Can you see the C: prompt on the screen?" % f8 {# `+ u: h: w: v: @, Q
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你可以在螢幕上看到 C: 的提示符號嗎？
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% T7 o* |# A" a% i! e"What's a sea-prompt?" + I& n1 l4 O' F& V) ]! R9 W0 p
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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0 o+ K' e1 C6 N2 _) w6 @"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ / V4 I+ E7 B5 L
# ~& x; N }& I) w# u"There isn't any cursor; I told you, it won't accept anything Itype." $ d6 V6 R5 p1 K. X# O; o+ v
, a, H) q" x3 @7 ]6 v5 A( Y) V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 @3 ]6 v9 s8 C* p
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"Does your monitor have a power indicator?" * V# |; d4 U2 s# G
6 {5 {6 e6 V/ c) k; w6 r1 T9 O顯示器上的電源指示燈有沒有亮？ & Z( B5 ~4 G8 C; m6 t& G& |- W
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"What's a monitor?" & K" V8 @# Y) n/ `! z
" x$ k. u* D$ D2 e3 b0 e什麼是顯示器？
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$ R) M5 H7 g8 J7 k"It's the thing with the screen on it that looks like a TV. 3 B! z U+ _7 R. K. [( B8 B
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， , y) }+ c- w8 m1 q: x+ a1 q( q
7 G* m& E3 c: l* S有沒有一個小光點告訴你它是開著的？ b, p/ B7 A' |& R
* E+ d, n, I- p' L& }+ M% r' l$ HI don't know." ; u! Z9 _- p4 D9 d7 T) G0 V- y, [
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我不懂耶。
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1 C6 e. j. C' M"Well, then look on the back of the monitor and find where 6 d4 k5 D0 U& q l( E3 C: V! x( y
7 ` @- y6 d2 M1 _the powercord goes into it. Can you see that?"
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/ O5 Q2 Y" G# k1 k那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + \! Z8 I2 Z2 l+ V) A0 z+ d7 w3 [+ U
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"....Yes, I think so." . U: N4 q1 I3 q# G( Y3 b& S
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是，我想我看到了。 0 L* y, Q1 O6 e' r0 w1 M
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 4 d$ v% y x7 S6 P, ~+ G
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 1 [5 G9 P. m) m: [' U
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有啊!
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"When you were behind the monitor, did you notice that there were # x# e, i8 v# T8 A h4 M' O' i
: V& f1 w g8 |two cables plugged into the back of it, not just one?"
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1 s* _& V( I# E你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find " ?- M9 u3 Q7 C. f* Q
2 g4 r7 c5 k6 ttheother cable." & C% v5 F; m( n) N) _' n$ d8 J0 ~) [& w) [
! ~, D+ m% K) v# V: B- c/ P就是了，我要你再到顯示器後面去找另一條電線。 & U3 K: s d' [$ h3 v! n% v" p( T
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"....Okay, here it is." " ~" Z; J( v6 }/ [
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OK，找到了。 2 i7 K* F& v1 t- f0 ]
$ ~5 N/ M0 Z T- g' _3 F' `"Follow it for me, and tell me if it's plugged securely into
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# [' b8 E3 v! N/ c5 P& z/ V" Mtheback of your computer." : ]4 ~- `4 e9 P9 l3 k" e+ H
0 f! ?" Q4 H7 j8 ^4 a8 `再替我找下去，告訴我它有沒有確實插好在電腦後面。
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. }" O# L; p$ c5 H3 w1 e4 B4 n"I can't reach."
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4 S! d, z1 g9 C* r9 W8 T5 M我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ; L! l A6 ^. f1 n- j+ Z
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"No."
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8 K1 C" \# z: D( x看不到。
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"Even if you maybe put your knee on something and lean way over?"
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- q& C: `4 G$ W7 b那麼拿個東西墊高，爬過去看一下？
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6 o2 |$ @7 K& \- T, u"Oh, it's not because I don't have the right angle - it's becauseit's dark." + l- H/ o- c0 ]
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喔，不是角度不好看不到，而是太暗了。 . }9 @) P# f0 e# P, _
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"Dark?" / ~% h. O. M0 m8 H
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太暗？ l! K8 q. g. u
( @. o4 u" U; k2 d. t. W+ `"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 ^/ a1 U3 B7 G' `9 A
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"Well, turn on the office light then."
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9 Z2 a9 s! s- f6 _' N$ ]: j4 Z那麼把辨公室的電燈都打開啊。
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"I can't." # Z! E+ X+ N) G6 G- D4 G9 D
+ `# N6 s) p* m- q. W, u5 P- A沒辦法。 % \3 H& ?" \( u% I% `1 X
/ Z; @' f+ o& X O3 Q2 ~"No? Why not?"
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5 k9 q H4 x: A c0 P3 j沒辨法？為什麼？
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"Because there's a power outage." ! y% V' [& s: ` x8 z
8 Y2 z7 n+ R" E, B2 \4 A/ O因為停電啊! ' e1 I# ~# H8 p# ?& D7 Q) V1 u8 J( n
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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( e- H6 n5 R0 J9 R. C' ^1 X8 S& ?! uDo you still have the boxes and manuals and packing stuff
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. p1 B4 k- m p5 a( tyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; a# i- h% J3 n* b; o0 v! m
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"Well, yes, I keep them in the closet."
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) T7 f6 F" Z2 F) d w% J0 P% `嗯，是的，我已把它們收在櫃子裏。 C- q E, U0 r. e, Z) K
+ C: J; R7 M- D- ~- {9 z( A3 ?"Good! Go get them, and unplug your system and pack it up justlike ' `5 v( T0 q! z v5 H( p6 \5 B' }5 }
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it was when you got it. Then take it back to the store youbought it from."
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5 m( W; R/ ~8 i7 Q很好!去把它們拿出來，然後把電腦搬下來包裝好， + L% Z2 G! r+ @ v
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 \4 q: e3 c: h2 E
. R8 z6 T0 N6 _! q"Really? Is it that bad?" * M3 O) L. Q5 F1 x" F
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真的嗎？是它壞掉了嗎？
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+ N0 g0 S% e& _# A- W6 h( @"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 " V7 A" F/ K( y! M- K" Q% t# i
! v! \7 S7 T2 G; p- J$ m0 s' @"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( q: W& H C- L
6 p: e; A6 Q+ Q; ~"Tell them you're too stupid to own a computer." $ r/ ^4 p5 q4 B
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
