Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 o" E( ]+ {% d; t"Ridge Hall computer assistant; may I help you?"
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% {( \1 h% z4 o' ^) ~& x SRidge Hall 電腦公司你好!我可以為您服務嗎? 8 j3 d% t" O2 }$ h2 A8 f; i& d- `
. y8 V& l& J/ ]# {$ s/ t"Yes, well, I'm having trouble with WordPerfect." ! z6 Y* t- Q; H
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是的，我有WordPerfect的問題。
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* g; u0 {0 w3 L5 E1 }" f8 H/ X"What sort of trouble?" " y( D, t0 ]: Y5 [1 @
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您有什麼問題呢 ? 2 i* j% V: i0 L
3 U7 K# r, u: a2 {) _"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) S1 L+ t* M- S2 ^3 F) H
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"They disappeared."
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! B6 q# A" z- a" b0 _6 H( g* t它們都不見了。
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( T/ ^" G0 \. H7 b"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 : d( u. F) {" w- h+ |
( ~. R( F9 u5 Q9 i" y"Nothing?"
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' c! ~) h I& }: ^* `0 }# I: U沒有任何東西？ , y9 z/ w# d1 }# U: y
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"It's blank; it won't accept anything when I type."
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6 I7 \$ Y; [. _; y螢幕是全黑的，我打的字它都沒反應。 5 J Z9 a2 G& a; `
; p7 x+ y3 r/ A; V, x. Z7 A; U"Are you still in WordPerfect, or did you get out?"
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. Y) U" P" m$ A, ^# \/ d您是否還在操作WordPerfect，還是以經離開了。 $ } y& b' A6 l1 Y
3 ~4 u7 W F* O5 r"How do I tell?"
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我要怎麼說明呢？ @$ @$ }% ]- h, V* d
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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1 A" ^# K2 D( x8 k7 e1 w"What's a sea-prompt?" , r) _. T/ V3 w7 `* }9 ?( b
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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# G. u% k7 M6 n" }# U"Never mind. Can you move the cursor around on the screen?" ) n t) D) c1 W. d1 F
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不管它了，你可以看到游標在螢幕上嗎？ $ o9 F( [% E. E2 L8 j
8 Y! [' }) m+ i- a8 M"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" : Z9 q* q2 h7 c/ N
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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) ^ L) Z- i5 o" q* k, CDoes ithave a little light that tells you when it's on?" ) }1 s, A* |3 x
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就是那個看起像電視的螢幕，
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) k# Y% o) o/ C$ b! x# X5 V有沒有一個小光點告訴你它是開著的？ ! Q: O" V7 d, o- B, E7 g# M
; Y* ~* {* G) i3 RI don't know." * }) K& X4 i9 q
4 Q; Q+ |( l5 G( r我不懂耶。
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+ Q5 e, h' g6 W8 S6 S' Z"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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8 [# I2 ` m" l- l _6 V那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! x: r5 a6 x) ~
. g+ c) Y/ l7 b" K0 b"....Yes, I think so." ( I* {; j2 a: n* j) R
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是，我想我看到了。 + g2 A0 L9 Y( I" G- j$ O
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." + A7 V/ K1 r4 `2 L/ b5 v2 O/ I: N
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : E" @/ C: C% Q G4 U, Z
( R$ P' Q: b% e6 t, h% b"....Yes, it is." + a" X1 q$ {! ^5 ]
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有啊!
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. `- G) ^2 a# M& Z' D! E6 p"When you were behind the monitor, did you notice that there were ; K: k1 A( |8 C0 H
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two cables plugged into the back of it, not just one?" % a1 K% o6 Y e6 I
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( C9 v* e. {) i ]+ ]- A
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." + g, b0 h. ?( I; |4 u, ?: l6 x: C: d
* r0 @) H4 U: r就是了，我要你再到顯示器後面去找另一條電線。 9 c$ J* M+ D% ^% g
* N1 g! n! E4 q2 `1 u"....Okay, here it is." 8 L0 U/ S5 }7 `. O
! l) y1 W5 Q# g: MOK，找到了。 ' W# c9 K) V9 z# @
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"Follow it for me, and tell me if it's plugged securely into : P( c9 s( ~" H9 }5 f
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theback of your computer." , N8 I2 w- r8 u/ y( c! e
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." " B/ \* F/ {8 R d4 l* U
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我搆不到。 - [5 o: h6 V! b+ X) B% l
; N4 o7 I4 m# F3 X3 r+ s"Uh huh. Well, can you see if it is?"
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) c5 `6 N! Q) [0 e) R嗯，那麼，你看得到嗎？
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5 T2 f; U! g+ C2 [0 L5 S"No."
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+ _/ o/ T- A6 @9 \8 f看不到。
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$ G1 }' |6 X, j& B1 L0 w+ Z" e2 }2 ^% w"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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+ w( p( X/ r$ @4 w \; i2 @"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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, v$ B- x' {! v$ ^"Dark?" % }/ _" S" S3 ~5 l$ w! e; i- k1 m7 O
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太暗？ ) |( w, I( a, c9 o! x8 v7 o
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"Yes - the office light is off, and the only light I have is 4 C$ k) D" r8 Z# g) B
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & E2 T% y; v2 K) d7 u0 ~
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"Well, turn on the office light then." $ i6 V- D/ ` F' c* l) c. |8 d
+ e/ _$ i% F6 K. @4 O那麼把辨公室的電燈都打開啊。 0 O5 q0 N( F( ^ |; p. |
- z- W9 p& ]/ D"I can't."
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沒辦法。
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- I( |: f, Q6 o% p3 I, n, q( y"No? Why not?"
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; i) @; N" Z1 z; x- R8 R沒辨法？為什麼？
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U) ]1 X$ o) q$ \3 H+ F8 k"Because there's a power outage."
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% i! u: S, S; T0 s- _) K: K- J7 {因為停電啊! 8 u# L ]* _8 _. f3 U$ F
% _0 | V' i( z. k0 I8 K"A power...... A power outage? Aha! Okay, we've got it licked now. & q) R* K Y q. s1 |% T
- X; _7 }0 n; O1 H+ XDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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5 w$ h; J3 R# M2 y4 _2 \9 N0 N電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 % }8 i# d+ F9 G' p4 K0 C0 Y
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"Good! Go get them, and unplug your system and pack it up justlike 3 S! ]. D6 l* t" G e
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it was when you got it. Then take it back to the store youbought it from."
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. F$ V: L8 [5 U% T1 f% U很好!去把它們拿出來，然後把電腦搬下來包裝好，
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$ u+ P" q, b/ C0 k$ J就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( V4 i( s4 u) d; s9 u( E. m
6 H4 d, ? j9 q" \7 w"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 4 W+ U( t6 C: y0 Y0 W' f
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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3 }" n, J M6 ~: O7 Y: s$ j"Well, all right then, I suppose. What do I tell them?" ' i$ a( y5 O/ u1 ^; {5 @* ]3 l! N
" y5 x( w, P& A3 A9 W) d喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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2 _% ?7 R$ | P& o0 ]0 R"Tell them you're too stupid to own a computer." 6 B" C" t1 h6 h6 ?" A4 o
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
