Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / z4 w: ]5 x, b) j0 n
5 ~! k$ r4 M3 T"Ridge Hall computer assistant; may I help you?" / B% q: c5 c e0 k/ o- g- |7 K: S. _
+ u# F. O: i: k- g1 xRidge Hall 電腦公司你好!我可以為您服務嗎? 6 E- s& n- p% z
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"Yes, well, I'm having trouble with WordPerfect."
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2 p( b/ ?% i& s2 `- t是的，我有WordPerfect的問題。 - u6 b( f0 \4 ~% R" }( i- M
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"What sort of trouble?" " f. y5 e' v5 N( R4 H s5 r. Q
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您有什麼問題呢 ? ! [8 y1 u9 p- ~ f
$ M1 U( d" A, P" q, ?8 E- t+ Y6 j"Well, I was just typing along, and all of a sudden the words wentaway." % O6 `* r; O" S9 h8 p5 P) u
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我剛剛自已在打字的時候，突然間所有的字都不見了。 N9 a3 J) @' ^2 B: Z; N
- b( G; U, |% d0 F"Went away?"都不見了。
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"They disappeared."
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3 y% S$ Q6 _1 ?0 `& M" _3 o它們都不見了。
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"Hmm. So what does your screen look like now?" / v L" U; i# o! W
- m( l9 [' ]. D% A+ I嗯，現在你的螢幕看到什麼東西？ # g* x, z1 o n8 I O
0 \0 ^4 s) c5 y"Nothing." 6 T I" ~/ ~( p: r s, R
7 w s4 Y' X: A) [5 O2 S* y) ^沒有任何東西。
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"Nothing?"
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沒有任何東西？ : e" K& f7 }3 l) P$ S" F
( L. _7 n; F- Q @( D"It's blank; it won't accept anything when I type." 5 ?5 D" }' Z. }& I# x) U
9 w' v7 i4 \, T5 l螢幕是全黑的，我打的字它都沒反應。 ! i$ _. I! @8 U! I( k, R
' P- }4 ~( L$ Y8 ["Are you still in WordPerfect, or did you get out?" 7 x/ F5 e; y! l1 C& {. g
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您是否還在操作WordPerfect，還是以經離開了。 - N- @/ @6 E+ w2 C5 {% ^
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"How do I tell?"
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我要怎麼說明呢？ 4 r% E% B4 c' V
: x; O/ V) ~2 R"Can you see the C: prompt on the screen?"
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$ i3 E7 ] z0 t/ H你可以在螢幕上看到 C: 的提示符號嗎？ + G% {. M, }$ J6 Y
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ S5 J4 `- `6 H% A
2 ~: t+ j% z! ["Never mind. Can you move the cursor around on the screen?"
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% E# M1 x/ ]; v0 | {) b4 O& X# w不管它了，你可以看到游標在螢幕上嗎？
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4 N* A2 ?' @! F% S6 g- W"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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. e) f% z B. O- v: O" t' @什麼是顯示器？ 2 O# p6 F6 r1 I d& j/ u
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"It's the thing with the screen on it that looks like a TV.
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; |9 G( O Z2 O9 w1 Z) yDoes ithave a little light that tells you when it's on?" ( H4 E* a2 B* P; M, X; z
( A+ Q6 p; n( p; G就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ! f0 B" ?0 U F) K, u+ j, _
5 V7 P0 K9 |) N* B* m# ?. ~& BI don't know." 7 M( @3 K6 p& T$ Z* G4 A+ A5 @. S
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我不懂耶。
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"Well, then look on the back of the monitor and find where 1 C9 x6 z+ k/ X6 I7 Y
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the powercord goes into it. Can you see that?" : l0 D0 h4 q8 X) N% ^7 N
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." # {. I x9 y+ I5 k7 M1 J6 }
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 5 P- J9 P' m4 r$ M; k3 U
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." / ]4 J I o! L6 z- j4 B
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有啊! 0 X9 j. n0 z) c: b+ W( X3 c9 i. a
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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$ w& h) i* [$ o# Q! |+ `3 Q3 c; U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ " p/ h$ A' n4 S% U
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"No." + Z1 }/ @! n$ r( f! \
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"Well, there are. I need you to look back there again and find - W4 ] S0 Z' S! w
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theother cable." ! W) f: q4 a2 ~; Q
! r9 t- n" g3 o: m; Y就是了，我要你再到顯示器後面去找另一條電線。 . \/ F5 k$ `1 I
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"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into $ m6 R; y7 t# U2 d( V% p: Q2 u% ~$ O! M
$ h- r) ?. s" ^: y9 X, `theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 9 K- T2 x/ P* `# U0 Q9 h
! W ?6 y t8 f) [; B( N"I can't reach."
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我搆不到。
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" a( G( j" j; _"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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# D4 |" s$ Q; i; e2 c X4 x. q( p看不到。 5 ]& m, f! w; l: M
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"Even if you maybe put your knee on something and lean way over?"
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. I, T: i$ A% m( \. Y$ T) A那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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* q5 s$ L( i" J: e! q喔，不是角度不好看不到，而是太暗了。
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! |& G9 U6 a) x' q"Dark?" 0 j) z* b( M2 ?: a+ R. R
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太暗？
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" _4 {; i/ c) ^' t/ M"Yes - the office light is off, and the only light I have is # |. s# _4 j3 A: C# U7 h
$ J4 T) Y( v" v* t8 _ {comingfrom the window." 3 w s% e1 |. l% ^* ]3 j, S- G: A3 M6 P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 J4 i( I+ m- h3 Y
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." ! X S3 G; @' c7 V- \* H/ d
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沒辦法。 , a: B! i. O) `
o% Z6 p R8 d. c0 M% e6 H6 ]"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." " X$ e/ O4 ^2 E+ D0 a1 Y5 E
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因為停電啊! ( L1 ]7 F, q( K- U/ {2 S k' U" ~
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"A power...... A power outage? Aha! Okay, we've got it licked now. ) z8 u8 B! p, C+ n7 F7 K9 k! B
/ V6 [ ~7 ]1 p( k, v X) JDo you still have the boxes and manuals and packing stuff - { |, j- x" a3 e4 |
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， + ?2 S# B( J0 k+ G$ ~
, O2 {3 M( w3 K- Q電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 : u5 F, Y# _) x1 D
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"Good! Go get them, and unplug your system and pack it up justlike
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7 L7 D0 `5 O& M4 H7 `it was when you got it. Then take it back to the store youbought it from." # z1 R' ]( r/ G* k
& Q6 e* G/ G' n% [: o很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" Z( u. f3 n6 i1 s4 J8 H; M7 q3 K. V. e就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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* N! @- @: A- n [8 i6 K"Really? Is it that bad?" 4 L. H0 w2 W- d2 {3 G
) p8 J7 ~. U# ?5 M真的嗎？是它壞掉了嗎？ * y) A) W2 V: N4 i! @
+ c- n5 O0 A- ^1 U% C+ P9 ^/ g" b"Yes, I'm afraid it is." , f5 T4 q' N7 W8 M1 ]
/ ? p6 m. K# p/ ^8 O2 u" p6 q _7 v% S是的，恐怕是這樣了的。 ) j: a9 m; \- u4 P7 ^# a) C
5 E1 r% ]% H. A/ h G. z"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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7 s! C$ W) h H; r, [1 K2 o就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
