Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 U5 E7 s9 M& o' x+ L I
0 c; q$ g$ m' `8 x1 D2 L7 M: Z"Ridge Hall computer assistant; may I help you?" 6 T3 U( b% w1 ~1 c9 J, z
7 S5 j% c8 T! c. `( k9 RRidge Hall 電腦公司你好!我可以為您服務嗎? , ~: a& @9 n. y6 f3 P; U3 G |
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"Yes, well, I'm having trouble with WordPerfect." + `" b# `1 l, E; O0 [8 b
5 F& b7 j' Q- \! M" |是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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1 _3 L8 h* E1 l# L+ O Q1 @4 M/ j* i我剛剛自已在打字的時候，突然間所有的字都不見了。 1 n' y& s% M+ w7 U0 V9 j2 C1 y
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"Went away?"都不見了。 6 }. |$ L2 [( S3 Q9 e9 M5 Y
j' Q8 D9 E% V0 ]7 {"They disappeared." + D E0 U7 y) n/ ^ L
5 l( z/ }2 e) H" D( z& a' e. P它們都不見了。 8 U/ T) |7 F5 w1 R5 R- @5 N) u0 b
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"Hmm. So what does your screen look like now?"
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8 y$ p' ]1 t4 n7 T P5 F/ J8 e嗯，現在你的螢幕看到什麼東西？ 0 [) N5 w) L/ I8 T' m$ J
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"Nothing." # |0 k1 E9 S8 G9 s/ p8 f k
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沒有任何東西。
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, ~& C. G" y! w9 ^ p. N"Nothing?" + {6 B$ M! w$ H" [2 M
9 K+ m4 C7 ]: Q5 T5 o" c! a沒有任何東西？ # F: J0 I- M- T" c! {- g$ ]
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"It's blank; it won't accept anything when I type." & x8 K% }* ?, q( B5 x/ q, i
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螢幕是全黑的，我打的字它都沒反應。 + t6 l5 X' |" y7 K" M9 i1 @1 `
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"Are you still in WordPerfect, or did you get out?" # I0 E' L6 R( }) T$ R
1 E' p2 W6 s$ A3 ]8 Y+ m您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ $ ]* g# o# G" R2 c) C0 I
) b8 u* s4 c) W"Can you see the C: prompt on the screen?" ! L2 X' ^5 i2 D: z+ E& o
. ]- A+ g) u, @! j你可以在螢幕上看到 C: 的提示符號嗎？ F. i6 Z9 U B- N3 U# N$ P' }. V
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"What's a sea-prompt?" - ^' Z" @5 Z" A
$ s3 p/ P) ^" t- _ G. ^1 Z9 W5 H什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / \/ S" Z7 D5 W; V! \ h! b
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"Never mind. Can you move the cursor around on the screen?"
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& ?$ _0 ]" q- ~/ B7 t3 w不管它了，你可以看到游標在螢幕上嗎？ B4 M' ]8 U9 y* i+ u
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"There isn't any cursor; I told you, it won't accept anything Itype." " K6 @: L( A$ Z5 c
8 _* U* Y4 w6 }3 T) v4 b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" . o( v( E! d* c2 M) F& C/ M
' [" x1 b. }" p! L/ K顯示器上的電源指示燈有沒有亮？ 3 j# F" Q6 | y
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"What's a monitor?"
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什麼是顯示器？
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0 D2 h) Y Y. k2 s0 c" C"It's the thing with the screen on it that looks like a TV.
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O/ s; _! y! z% q& B4 mDoes ithave a little light that tells you when it's on?"
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# a. }8 M* c( o; L' `6 q- Z就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ + ~6 a! w# S8 j! j+ d
' d9 I0 D' p( i' q; Q( D/ `+ rI don't know."
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我不懂耶。 7 p% i0 T' o; {. ^& j, c/ V7 W
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"Well, then look on the back of the monitor and find where ) }+ l$ f: b8 G& |2 `% C7 k
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the powercord goes into it. Can you see that?" ' r O* O6 \1 M: c( @7 i
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ . L" d5 m* f# Q7 ]: U) J/ p
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"....Yes, I think so." 9 v+ x1 a! I/ P
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是，我想我看到了。 $ y8 U) Z* q, ^; m6 Y! n& n
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; ^, X2 ?0 _. n; K
: D5 T! U& ]+ |0 p: h. X1 @太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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* Z, j2 [5 g2 k2 S M"....Yes, it is."
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/ V" R, s( H4 z有啊! ' {! Y0 }1 f# ?: F8 @ m* G
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" . o) c1 v0 J" X7 @1 V4 i
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 2 n( }) e, P- n% {# |
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沒有。 / V: [3 X! q: A# [; {: q
3 e' x' h) `1 P# i( a"Well, there are. I need you to look back there again and find
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theother cable."
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3 g& e& g( ?% I7 u# h1 I- v就是了，我要你再到顯示器後面去找另一條電線。 6 X9 r( G6 w! k2 j
) ?1 t2 }4 A3 M( G+ O! w"....Okay, here it is."
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8 g& [3 k: W3 e8 iOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 1 C2 V4 f/ L/ _' f- n' U. j
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 - d) _- h+ Y( r4 i v# ?# H
4 u0 q% ?5 \' w& r& e6 p, Q4 S"Uh huh. Well, can you see if it is?"
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3 @0 J. M. l0 m2 H嗯，那麼，你看得到嗎？ ; [5 j3 p4 k. c
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"No." ) f1 ^" u( ^2 k* j# p+ `
5 _2 M" t5 \$ ~看不到。
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"Even if you maybe put your knee on something and lean way over?" 5 g/ o( c+ y3 S5 g
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那麼拿個東西墊高，爬過去看一下？ ! |8 j2 z' D+ M; G4 L1 a
* ?2 [7 y O4 g ~* X1 V) N"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! g* S8 Q4 K- y( p8 Z
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喔，不是角度不好看不到，而是太暗了。 0 ~ @" J5 |% \: ?4 a1 u3 R4 }* X
0 {- ]6 ~# Z! i6 d3 n"Dark?"
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2 n; t& O3 Q" o7 x( F' [, t太暗？ 5 n" e. V; n2 K5 l* ]
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, Z" m) b9 j7 W"Well, turn on the office light then." , @8 q% `7 O/ @0 L) v4 ^
9 d) [: i1 _3 S' U1 Y那麼把辨公室的電燈都打開啊。 : Y% M& q/ N0 J( y0 p9 e- N4 V
, R5 b8 V+ F( b( `! {& w2 S"I can't."
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沒辦法。 2 Y* ~( S" o9 R8 z
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"No? Why not?" , d( F- B$ S- j* W
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沒辨法？為什麼？
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"Because there's a power outage." : u! e( o! C( l' G# Z3 ]
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因為停電啊! & P# a- n4 L, \
" M# k9 H) `: a"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" , _& Y; @6 e6 L9 V& O4 G9 p
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 a5 c1 E1 n7 g/ A- N, R
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 8 {1 n! Y7 b/ j/ K! i8 h# z
5 q+ W! D" `' S7 s+ g6 Fit was when you got it. Then take it back to the store youbought it from." 4 e* X4 H3 i$ Y) e) K' `
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很好!去把它們拿出來，然後把電腦搬下來包裝好， : i, r$ r. ] {9 V
6 w# Q+ }1 D4 f3 O就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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0 L7 i, Y m- B, K8 L9 F6 R$ _"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 1 f* c& t* ~$ X3 F4 E
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"Yes, I'm afraid it is."
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, ?/ E( h$ j; {" i是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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6 R! X4 o* Y: k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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; @9 E8 Z2 z: p) _6 r, F就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
