Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % J" g2 ^9 A1 k% E/ k
& ^' N) q1 [+ [( b1 h% j"Ridge Hall computer assistant; may I help you?" % r% Z& K1 U1 x3 c
/ o% v) b2 ~2 I6 JRidge Hall 電腦公司你好!我可以為您服務嗎?
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- T$ W% R" K# K; A5 P"Yes, well, I'm having trouble with WordPerfect." 6 m# v1 r6 S0 S6 U3 V7 O2 k- b- W
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是的，我有WordPerfect的問題。 / M. c4 f' j/ D( l! ^7 d7 @$ v2 s
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"What sort of trouble?" 8 c+ S& I1 N; g) Z
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您有什麼問題呢 ? " d5 }5 z! Z4 V, ]$ F8 w% E! m" v/ Q
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 . ~: H; P4 l$ V9 J- k c
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"Went away?"都不見了。 0 ^% f# W- j& k( R% E5 e1 V s* {# q
% G6 |4 A0 }2 G7 M n2 {2 w8 g"They disappeared."
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+ o9 [. A) k; ~, u1 P它們都不見了。
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, n1 h6 k. b2 H"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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% z- W# V+ \3 _3 X7 M G# D"Nothing."
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. W) \5 T2 c% H# f沒有任何東西。
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/ b! M6 g6 V8 Q" B' }3 T; l* l"Nothing?" ! y. x+ G- K" K' l/ T8 x
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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, M$ c% e- Q; j! x. L2 U1 L螢幕是全黑的，我打的字它都沒反應。 5 o7 r1 v+ y8 `3 z/ H; b
( M6 ^" q7 N$ u. w: K2 p( a"Are you still in WordPerfect, or did you get out?" + |* P$ Y1 R0 H
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您是否還在操作WordPerfect，還是以經離開了。 ! o" g/ ^4 Z) I0 ~
' ~( u% C& q. |5 Q2 D3 \"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 4 N) _! D" |0 o6 ^. L, J1 \
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" / n+ o! {$ X# t& E( j+ N
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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& t1 `- m$ G6 y"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # M0 B: p) y A2 M' l
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"Does your monitor have a power indicator?"
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% V* u8 a! \5 B, T; G. C顯示器上的電源指示燈有沒有亮？ 9 u* b/ O4 }/ T2 W# r( \9 g; V0 u
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"What's a monitor?"
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什麼是顯示器？ - i3 _% c. i: ^/ p# A4 H. l
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"It's the thing with the screen on it that looks like a TV.
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1 z2 _5 o3 _ n- K: z" \Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， : U b6 [$ t5 t& S' [1 U
/ J& e5 ^/ Y& \1 P有沒有一個小光點告訴你它是開著的？ . a) K% J$ I# A! q9 i# z
1 Y4 A- p5 R4 t( {) ^$ [+ D+ bI don't know."
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我不懂耶。 : `' L9 m) k$ p7 k, Z& U1 z
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" + {+ b- ^5 y( N$ s$ {
" g6 F$ w8 ~, O, x( u( @那麼，你能不能看得到顯示器後面有一條電源線接在上面？ / g5 [+ @6 P$ K$ \# b, ?* [) }
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"....Yes, I think so." 6 p. l4 v0 ^, Z; n5 ?
. j0 ^ v* z; d, d: X2 g是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " z( {& e: Q& r% ^* p
9 X8 D+ ^- q: \太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 {# o. g r$ g, l' `$ c
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"....Yes, it is." 6 U, `( n3 O. }( a
. f3 J% H0 S, K- ]3 G- W有啊!
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"When you were behind the monitor, did you notice that there were
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: K$ Q: I2 b: ?2 H1 C; |7 Qtwo cables plugged into the back of it, not just one?"
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- e8 @* y% S7 J. f你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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A7 Y. U; Q3 `8 e- ~& e"No."
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$ { ~6 u) `2 h6 i5 ^) ]& J沒有。
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0 i% ^8 _2 ^" l- M5 s& E' V* V"Well, there are. I need you to look back there again and find ; h; f! n# e, u: W. O) m
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theother cable." % I1 [* F0 D# Q
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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) }# C* X6 T7 {( d' M9 tOK，找到了。 , H g7 |) g# c" ?' H4 `: x" L
+ d; m" Q2 Z [* j"Follow it for me, and tell me if it's plugged securely into $ }; b2 N8 X- r8 Y0 D" Q! U0 S
! f, O7 f T0 Y {theback of your computer." $ n( O7 r5 t$ L1 X& L; I% m4 r
: {8 }* y/ V) C再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." * S; Q. u( r- }) E8 r0 M- e
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我搆不到。 " c9 p: W, I4 B0 ]
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"Uh huh. Well, can you see if it is?"
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6 x2 N" P8 b9 n7 [嗯，那麼，你看得到嗎？
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" ! s6 M8 \* I; ]3 G0 `* y. ^
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那麼拿個東西墊高，爬過去看一下？ 2 T5 z$ Y) x1 W% l6 P
' |+ {0 n# l( Z, {! M$ V' ^"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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- n3 [4 S+ u6 L8 p' X喔，不是角度不好看不到，而是太暗了。
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9 M! y0 S5 a. G; x3 m. R w3 u" a3 Y"Dark?" 0 q# v G9 b% y4 z* G" x9 Q
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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% a3 [" `5 ~: E9 N' X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . `, K! A' Y5 q
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"Well, turn on the office light then." 1 t, z$ ]6 T6 p
. Q6 V/ g' ?# Z# b那麼把辨公室的電燈都打開啊。 . z) o( @9 U* N$ b: S6 @
3 O( H k5 U) e+ b+ C0 H"I can't." ( l* W/ e: b# P/ f+ @
, v( I& U, g5 [. n0 B沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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3 r! h% U2 `$ I. U4 z' b"Because there's a power outage." 6 T+ L" E+ y8 l7 K( f
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因為停電啊!
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6 n4 O1 z5 I6 H- l' ?! h"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ' R J! ~4 X( c+ l8 u4 U
) r/ A1 y4 c3 K' m) L. a& B停...停電？&#@!(& ，喔!OK，現在開始打包，
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6 C) y/ i/ x! S# S" l電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 }+ ]! w4 n8 b7 V" f- f1 ]+ R
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"Well, yes, I keep them in the closet."
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* J" T8 }0 w$ [3 ^, ~% j% W4 m嗯，是的，我已把它們收在櫃子裏。
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& H8 L4 K6 `2 ~1 F3 B"Good! Go get them, and unplug your system and pack it up justlike : h0 `6 ` t' r D- p8 m# x
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 A; M, J" O/ Y6 S. S. ^
4 `6 h/ k7 d. A+ d0 f2 C. T) L- t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! l( d6 Y5 j3 ?5 V# i' N( }
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"Really? Is it that bad?" X/ J, r1 I" n3 A+ }+ ] ]
* |% a6 V% s2 Q真的嗎？是它壞掉了嗎？ 5 s7 {! @* A+ z) y+ t8 f% x9 Q | i
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 j& @ H9 R4 `$ \& C) {$ n
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"Well, all right then, I suppose. What do I tell them?"
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8 d( S9 l' D3 v5 t' a喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ $ f/ ]& S, w, t( V+ n' G& j9 ~5 s6 |
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
