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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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  S; k7 k+ ~/ q"Ridge Hall computer assistant; may I help you?"
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$ u) ]1 C6 j6 L) s/ jRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? # n& j, u& E% v1 r% m5 N+ t

+ R, I+ z- W8 O"Yes, well, I'm having trouble with WordPerfect." 9 [! Y1 Q% `5 B2 a6 O! F
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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7 `& r% W. v3 ^6 b  N"What sort of trouble?"
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2 p) c2 m2 i- W# V±z¦³¤°»ò°ÝÃD©O ?
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3 e5 V. O! l, G: h' Y"Well, I was just typing along, and all of a sudden the words wentaway."
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8 f+ p% S, g7 |0 F§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C & w9 M; ?; o* X9 ^, ?) Z, @
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"Went away?"³£¤£¨£¤F¡C   U2 ~& B& O5 a

4 P' G) x9 ]9 q# D"They disappeared."
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¥¦­Ì³£¤£¨£¤F¡C
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0 p2 k$ b7 `! E" n* i+ S3 f4 }' T2 B"Hmm. So what does your screen look like now?" 2 V( c  F* t& C( w% O
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H * G- t% }+ ~! {+ E/ C3 Z! e

- }, O# G; N/ m( v* x"Nothing."
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¨S¦³¥ô¦óªF¦è¡C
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/ R$ U: n: k. M( Q$ v/ l9 @! ?"Nothing?" 6 g  i5 M5 x* ?' U3 k
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¨S¦³¥ô¦óªF¦è¡H , n- l5 n, \6 R; \
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"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?" ) o" g) f4 X* L% u! A: U0 F. [0 d, s

2 h( \$ G( v/ G8 D7 H±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C 1 w0 T2 j4 g4 `& y9 }) u5 ~$ j

9 b8 M' C  l; n: v2 Q: X8 [5 j"How do I tell?"
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"Can you see the C: prompt on the screen?" : R. h; ^* R) a6 [8 ^) Q2 }
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H ' H0 d. m' O3 J- }! S- t) k0 G
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"What's a sea-prompt?" 1 w# y- N- ?# R( V+ p

: O& ~8 h& q0 }& ^; P. Y¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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2 ]/ z7 q; ^! G7 V* W"Never mind. Can you move the cursor around on the screen?" 5 ]% y) ?! m2 C) l0 b

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"There isn't any cursor; I told you, it won't accept anything Itype."
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 2 O* O+ g3 N+ v7 N% S0 h4 s

' f, C  @3 ?+ t6 w9 c6 W"Does your monitor have a power indicator?" , C: I' [) S# j' x

- G  |' O, U9 t& QÅã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H
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"What's a monitor?" ' b' Q5 U6 \* L: r; d% f: q$ H% S5 q
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¤°»ò¬OÅã¥Ü¾¹¡H
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8 L5 t5 y* A1 H  \. \' u* u"It's the thing with the screen on it that looks like a TV. 0 K  O9 S& ~; K5 k- o/ v
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Does ithave a little light that tells you when it's on?"
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´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A   q9 a# S, @: z5 `
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¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H
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I don't know."
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9 b7 o% I% ^, c  I, a  i§Ú¤£À´­C¡C
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  M$ ?, c! O* q& ?3 Y: ~"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H ( ^/ W9 g' J, Y" m; R( b( b

: p: q" ?5 }$ H  n# w! c! d"....Yes, I think so." - p1 ~( n/ Z2 v! e5 `( A5 O

8 V$ a. n! k/ W6 n' H9 T* B¬O¡A§Ú·Q§Ú¬Ý¨ì¤F¡C
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/ ]' A7 d! R5 Y' E"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 i* Q1 g. i8 V5 x* P; y¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H
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"....Yes, it is."
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H 7 \7 z& i% B) E& y' ?- m

+ V+ U6 V6 Z% A9 f7 T! a"No."
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1 I+ f# \5 k8 G' ]3 [( ["Well, there are. I need you to look back there again and find & T, Z$ b0 b, `. [- P- X: Q
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theother cable." 1 @# Q* T( e0 x2 ^. p1 P' N
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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"....Okay, here it is." 7 F- m; A' j* n4 U
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OK¡A§ä¨ì¤F¡C 3 j& s7 i& S8 y

1 V  @. U/ {% L1 m: I, r"Follow it for me, and tell me if it's plugged securely into ' [# ?) s2 _/ l! _, |3 W
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theback of your computer."
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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1 A) `# [: _. N- R! d"I can't reach." . x! H: v& R7 y) b+ L2 Q3 m9 x; K
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§Ú·p¤£¨ì¡C
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3 n+ p8 W4 f! ]; s) t( Z2 N"Uh huh. Well, can you see if it is?" . a3 N) S! F* s1 T, u
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No." 4 ]: g0 _( L9 `. e) l7 N2 Z1 F
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¬Ý¤£¨ì¡C
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& f! K, a3 n* `/ r7 [8 ]& U! O8 S4 @; A6 M"Even if you maybe put your knee on something and lean way over?" ) |# a. w$ c$ ?$ Q$ H
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 |% L3 |$ C( ?- {
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C ) \. e; W  i3 O) b3 K( ]" F- d0 b9 Y3 n
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"Dark?"
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/ h, v* J! z" H+ ^: c6 _. P- i6 j"Yes - the office light is off, and the only light I have is
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$ G4 P8 L+ _" }# q: t  e5 |comingfrom the window." 3 Y! l, g) _  @+ D
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C
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7 T% n* \/ {9 V0 `. Q  H; \( B"Well, turn on the office light then." 5 A9 C$ f5 d  ^* n

5 u2 q! l! d7 N$ T¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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/ Z- h  T. `; M( f: N5 \"I can't." 4 Z0 v# {) r# R) M4 f

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"No? Why not?" ! o' G' h9 u* O2 z2 c+ w5 K

/ ?2 N& w: A' j( t) \¨S¿ëªk¡H¬°¤°»ò¡H ; s; F3 N# m; N2 Y7 d7 H

3 n! G% n+ D  G"Because there's a power outage."
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" a' Z+ p3 L- Q/ J5 Z4 e"A power...... A power outage? Aha! Okay, we've got it licked now. , I- J9 ]# n6 Y. h$ v

& V$ i. e9 V+ k& d) f. c+ _  BDo you still have the boxes and manuals and packing stuff   X' ^9 q' U# x- v' `

* b8 J6 j% \3 K$ Byourcomputer came in?" 6 h  D1 x7 R0 Q7 ^

; F0 K( z5 f/ i9 e: w: H+ w°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A ; d% C/ r1 e4 m4 Z1 b

" K5 y  j  C0 }0 ?2 N¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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2 I! h8 J  b2 ^0 |# c; i7 y"Well, yes, I keep them in the closet."
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¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C
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"Good! Go get them, and unplug your system and pack it up justlike
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- s6 C( h% m& S, C7 Jit was when you got it. Then take it back to the store youbought it from." % Q0 }7 r# Q* k
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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* S; S# V, u% v( |+ A, T9 V' S´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C 3 R5 X! a" R/ `+ ?' D5 f  |
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"Really? Is it that bad?"
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H 2 q7 M: G% l. |+ ~" @1 J

0 }* U7 E; s+ ?1 ?"Yes, I'm afraid it is." + e0 {) T% J7 x* v( O9 ?

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"Well, all right then, I suppose. What do I tell them?"
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H ( I. |/ j8 m+ j9 @& Q

" D6 w# F% q% _+ D"Tell them you're too stupid to own a computer." 2 j! h; F4 i/ u4 v

9 e& g' N" G/ B! u7 k! L' C´N§i¶D¥L­Ì»¡:¡y§A¹ê¦b²Â¨ì¤£°÷¸ê®æ¾Ö¦³¤@³¡¹q¸£¡z¡C
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