Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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S; k7 k+ ~/ q"Ridge Hall computer assistant; may I help you?"
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$ u) ]1 C6 j6 L) s/ jRidge Hall 電腦公司你好!我可以為您服務嗎? # n& j, u& E% v1 r% m5 N+ t
+ R, I+ z- W8 O"Yes, well, I'm having trouble with WordPerfect." 9 [! Y1 Q% `5 B2 a6 O! F
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是的，我有WordPerfect的問題。
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7 `& r% W. v3 ^6 b N"What sort of trouble?"
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2 p) c2 m2 i- W# V您有什麼問題呢 ?
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3 e5 V. O! l, G: h' Y"Well, I was just typing along, and all of a sudden the words wentaway."
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8 f+ p% S, g7 |0 F我剛剛自已在打字的時候，突然間所有的字都不見了。 & w9 M; ?; o* X9 ^, ?) Z, @
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"Went away?"都不見了。 U2 ~& B& O5 a
4 P' G) x9 ]9 q# D"They disappeared."
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它們都不見了。
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0 p2 k$ b7 `! E" n* i+ S3 f4 }' T2 B"Hmm. So what does your screen look like now?" 2 V( c F* t& C( w% O
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嗯，現在你的螢幕看到什麼東西？ * G- t% }+ ~! {+ E/ C3 Z! e
- }, O# G; N/ m( v* x"Nothing."
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沒有任何東西。
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/ R$ U: n: k. M( Q$ v/ l9 @! ?"Nothing?" 6 g i5 M5 x* ?' U3 k
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沒有任何東西？ , n- l5 n, \6 R; \
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ) o" g) f4 X* L% u! A: U0 F. [0 d, s
2 h( \$ G( v/ G8 D7 H您是否還在操作WordPerfect，還是以經離開了。 1 w0 T2 j4 g4 `& y9 }) u5 ~$ j
9 b8 M' C l; n: v2 Q: X8 [5 j"How do I tell?"
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4 g$ e9 y" ^ ~8 H( l6 d8 H b: D2 {我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" : R. h; ^* R) a6 [8 ^) Q2 }
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你可以在螢幕上看到 C: 的提示符號嗎？ ' H0 d. m' O3 J- }! S- t) k0 G
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"What's a sea-prompt?" 1 w# y- N- ?# R( V+ p
: O& ~8 h& q0 }& ^; P. Y什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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2 ]/ z7 q; ^! G7 V* W"Never mind. Can you move the cursor around on the screen?" 5 ]% y) ?! m2 C) l0 b
- }5 c, i7 t F9 s" M' g不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 2 O* O+ g3 N+ v7 N% S0 h4 s
' f, C @3 ?+ t6 w9 c6 W"Does your monitor have a power indicator?" , C: I' [) S# j' x
- G |' O, U9 t& Q顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ' b' Q5 U6 \* L: r; d% f: q$ H% S5 q
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什麼是顯示器？
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8 L5 t5 y* A1 H \. \' u* u"It's the thing with the screen on it that looks like a TV. 0 K O9 S& ~; K5 k- o/ v
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， q9 a# S, @: z5 `
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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9 b7 o% I% ^, c I, a i我不懂耶。
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M$ ?, c! O* q& ?3 Y: ~"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ( ^/ W9 g' J, Y" m; R( b( b
: p: q" ?5 }$ H n# w! c! d"....Yes, I think so." - p1 ~( n/ Z2 v! e5 `( A5 O
8 V$ a. n! k/ W6 n' H9 T* B是，我想我看到了。
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/ ]' A7 d! R5 Y' E"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 i* Q1 g. i8 V5 x* P; y太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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2 u" e$ x1 [- _& J `有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 7 \7 z& i% B) E& y' ?- m
+ V+ U6 V6 Z% A9 f7 T! a"No."
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# ]) d3 G4 U; U0 _/ E沒有。
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1 I+ f# \5 k8 G' ]3 [( ["Well, there are. I need you to look back there again and find & T, Z$ b0 b, `. [- P- X: Q
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theother cable." 1 @# Q* T( e0 x2 ^. p1 P' N
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 7 F- m; A' j* n4 U
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OK，找到了。 3 j& s7 i& S8 y
1 V @. U/ {% L1 m: I, r"Follow it for me, and tell me if it's plugged securely into ' [# ?) s2 _/ l! _, |3 W
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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1 A) `# [: _. N- R! d"I can't reach." . x! H: v& R7 y) b+ L2 Q3 m9 x; K
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我搆不到。
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3 n+ p8 W4 f! ]; s) t( Z2 N"Uh huh. Well, can you see if it is?" . a3 N) S! F* s1 T, u
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嗯，那麼，你看得到嗎？
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"No." 4 ]: g0 _( L9 `. e) l7 N2 Z1 F
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看不到。
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& f! K, a3 n* `/ r7 [8 ]& U! O8 S4 @; A6 M"Even if you maybe put your knee on something and lean way over?" ) |# a. w$ c$ ?$ Q$ H
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 3 |% L3 |$ C( ?- {
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喔，不是角度不好看不到，而是太暗了。 ) \. e; W i3 O) b3 K( ]" F- d0 b9 Y3 n
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"Dark?"
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太暗？ Z) j$ I4 Q6 l4 j+ c1 G! d+ l
/ h, v* J! z" H+ ^: c6 _. P- i6 j"Yes - the office light is off, and the only light I have is
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$ G4 P8 L+ _" }# q: t e5 |comingfrom the window." 3 Y! l, g) _ @+ D
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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7 T% n* \/ {9 V0 `. Q H; \( B"Well, turn on the office light then." 5 A9 C$ f5 d ^* n
5 u2 q! l! d7 N$ T那麼把辨公室的電燈都打開啊。
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/ Z- h T. `; M( f: N5 \"I can't." 4 Z0 v# {) r# R) M4 f
$ J: _0 d5 r8 h: q& r沒辦法。
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"No? Why not?" ! o' G' h9 u* O2 z2 c+ w5 K
/ ?2 N& w: A' j( t) \沒辨法？為什麼？ ; s; F3 N# m; N2 Y7 d7 H
3 n! G% n+ D G"Because there's a power outage."
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4 N8 c" B# s8 ]( e1 C: I' q" g因為停電啊!
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" a' Z+ p3 L- Q/ J5 Z4 e"A power...... A power outage? Aha! Okay, we've got it licked now. , I- J9 ]# n6 Y. h$ v
& V$ i. e9 V+ k& d) f. c+ _ BDo you still have the boxes and manuals and packing stuff X' ^9 q' U# x- v' `
* b8 J6 j% \3 K$ Byourcomputer came in?" 6 h D1 x7 R0 Q7 ^
; F0 K( z5 f/ i9 e: w: H+ w停...停電？&#@!(& ，喔!OK，現在開始打包， ; d% C/ r1 e4 m4 Z1 b
" K5 y j C0 }0 ?2 N電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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2 I! h8 J b2 ^0 |# c; i7 y"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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- s6 C( h% m& S, C7 Jit was when you got it. Then take it back to the store youbought it from." % Q0 }7 r# Q* k
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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* S; S# V, u% v( |+ A, T9 V' S就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 R5 X! a" R/ `+ ?' D5 f |
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 2 q7 M: G% l. |+ ~" @1 J
0 }* U7 E; s+ ?1 ?"Yes, I'm afraid it is." + e0 {) T% J7 x* v( O9 ?
' G. O) O' D$ O$ @/ C是的，恐怕是這樣了的。 & i- ^8 e% S9 q. G2 {( v" S
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( I. |/ j8 m+ j9 @& Q
" D6 w# F% q% _+ D"Tell them you're too stupid to own a computer." 2 j! h; F4 i/ u4 v
9 e& g' N" G/ B! u7 k! L' C就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
