Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ; V- m. H( j9 g2 A( w
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"Ridge Hall computer assistant; may I help you?" . h! s/ F; X+ @8 f/ e0 D$ T1 g
3 w% P2 Z4 ~4 k& S4 sRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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( c' J: M9 I: ~) _) l6 i是的，我有WordPerfect的問題。 + y" A6 b7 X8 `& c; S% h; j
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"What sort of trouble?" ( V q; R% W& g8 K2 t% X
# Z7 _( [$ W" s/ h* P" s! x您有什麼問題呢 ? 1 K" Y" t9 y- \# J, J
( t0 \/ S/ y! K7 _; t"Well, I was just typing along, and all of a sudden the words wentaway." / g1 v, @# X1 v" I: U
- s# L1 z3 A2 F7 \我剛剛自已在打字的時候，突然間所有的字都不見了。 2 t$ i1 ]3 V: M. N, o+ Y0 k
$ ~# L" X ^6 g- I# m"Went away?"都不見了。 - a4 E% x ?4 C$ {# ~* V9 W
1 {1 p8 t# |5 W2 j+ c/ u. S"They disappeared." 7 {7 [9 j Q8 s P1 G6 ]
) N9 K/ \& f _/ u( A# `$ \它們都不見了。
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O# q, n; {% x! v* ]5 k# m"Hmm. So what does your screen look like now?" . X4 A8 O: Y+ D, z) F
! f) X; x% N" p7 o嗯，現在你的螢幕看到什麼東西？ 7 k+ `- t( X' J4 k% b" T
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"Nothing."
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) O# c! G& ], h沒有任何東西。
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7 q+ d% z, |) v2 e- c# _"Nothing?" 9 b1 [: L+ f8 n$ q% ^ n1 K
; I. s* Y/ h! ]沒有任何東西？ : Z: ]" @- O( ?6 V% Z
5 i E ?* Q* G7 m+ V2 r( _"It's blank; it won't accept anything when I type."
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9 k" e- S( r, {$ P5 x- m螢幕是全黑的，我打的字它都沒反應。 . s! j) X! P. ?0 a
0 s+ s7 M/ ~; g. H! Q# V4 [/ u"Are you still in WordPerfect, or did you get out?"
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& X# S( {3 ?0 z您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ' I$ ?- q' L* p# h
! A& D. p# F' ~+ D0 f& @6 l你可以在螢幕上看到 C: 的提示符號嗎？ 5 j" ~- q6 u+ O: D# C4 h2 h( f
/ C' @$ l& S$ _4 n* e6 k"What's a sea-prompt?" 7 [' E6 e4 v# M
6 h1 z) K' X# X& u什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 3 J2 d) t5 O' K& _, B6 I
% _; D$ U/ f2 d# B/ K0 g"There isn't any cursor; I told you, it won't accept anything Itype." $ q, v9 h6 ?8 _9 O( z' V( y# ]
" f! y5 q' T9 a# e螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' z% _: x# d6 o" a"Does your monitor have a power indicator?" 3 ^3 q9 d/ {4 ?8 A
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顯示器上的電源指示燈有沒有亮？ 6 A$ a8 S0 t3 j4 k5 d, I8 X
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"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 6 q6 q0 p7 z; [& l8 B* |: @* y
+ P( J2 ]5 z0 k1 f9 t! z# U有沒有一個小光點告訴你它是開著的？ / L/ P7 B1 q: D% w+ u
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I don't know." $ c' E' u8 f& u7 n
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我不懂耶。 : L4 W& X4 S9 I0 w0 |- U& f. J
0 M8 J4 V% `/ m5 T+ _, d& T/ N"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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! s2 C8 b8 q2 ~9 a" l* e那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." # M. u2 A1 M! r# i+ C1 O
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! t$ h+ i- H! ]8 s7 D7 {+ P- R# _
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : O" e% N: ^- s! l" Q8 N
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"....Yes, it is." $ m a4 ^( B( ~: Q
8 ~0 M1 ^ `' h( T0 I. C: z有啊!
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"When you were behind the monitor, did you notice that there were 3 s4 I' Q N" h8 k
# k. X$ p, f% i( `5 I+ Itwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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& F6 R/ L; B0 o8 ["No."
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沒有。
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"Well, there are. I need you to look back there again and find - ^: S3 N$ v% \5 W
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theother cable." 0 } v* \- H. ?4 P, O
[' ]- e/ m& O+ ]$ X/ |, y就是了，我要你再到顯示器後面去找另一條電線。
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' F; k( W& ]0 L! T5 x3 c"....Okay, here it is."
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, E: j( |; F3 s4 H& b, _& nOK，找到了。 7 u) j( x3 G. g$ v ~ ~
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"Follow it for me, and tell me if it's plugged securely into - k# ^* t5 Y. g
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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3 \" K8 y, y: F; c"I can't reach."
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我搆不到。
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Q& l2 r( C( e1 _) }"Uh huh. Well, can you see if it is?" ) N( Q( x: o2 v; N
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嗯，那麼，你看得到嗎？ 9 O1 ] H1 @: Y6 W& c( D
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"No." / r: | [4 g' G4 a3 n1 C1 G
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看不到。 # @" g; z7 G- n1 |2 d( `8 Z
) b( j" H1 j" ^"Even if you maybe put your knee on something and lean way over?" ) E' c: _7 S; c: u/ f" u
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那麼拿個東西墊高，爬過去看一下？
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; ~" g! a0 _- g$ A5 W& w2 `4 z"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 Q) C- Q4 g8 b3 E9 [
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 6 c5 f/ ~+ C% n
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太暗？ & }; S! L, G% u5 j% }/ {
! \$ O. n/ E! E$ F"Yes - the office light is off, and the only light I have is ) o$ c/ y7 n' b$ m1 o
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comingfrom the window."
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' m8 j% V6 Y: g, t7 T& {; W是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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6 ~2 w2 I- E( c' d/ ^1 J( J5 }- W"Well, turn on the office light then." 7 d3 }3 z- R8 i9 Y3 \: `; l) ~) H
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那麼把辨公室的電燈都打開啊。 * k4 e, U" Q- ]0 w( W+ W
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"I can't." 8 n% l+ X, N% o9 M7 u
7 {' L t% \# f% ]5 t. G f: i: z沒辦法。 4 u+ ~, p1 O: {% P: R. U
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"No? Why not?" 4 v- z, t' o: O6 ^0 \' R1 m. r
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沒辨法？為什麼？
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1 p8 u3 G$ i0 [- U"Because there's a power outage."
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因為停電啊! % o' Q4 r/ Y7 k4 o3 x4 }1 u
s o$ t3 q" ~) z( f"A power...... A power outage? Aha! Okay, we've got it licked now. ( w+ Y+ v" p8 h1 p% k8 @' L6 C5 ?/ c
, P- o+ l2 ^; Z e9 PDo you still have the boxes and manuals and packing stuff
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; o/ d2 T' g: ?# G0 K# e, V. m( R6 Oyourcomputer came in?" ; L" @$ j$ ~* a9 d/ t% e
6 D/ a7 ?+ h3 N) M4 n. f" I) u停...停電？&#@!(& ，喔!OK，現在開始打包， K& Z9 U1 L& Z9 h! B
1 U5 M7 R. I: l& G( S* _# ?電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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( F3 N6 @2 ?: K嗯，是的，我已把它們收在櫃子裏。
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* v8 {! B: s% Z( c8 z) [" \"Good! Go get them, and unplug your system and pack it up justlike
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7 i, Z5 W3 k5 @0 w* G. Cit was when you got it. Then take it back to the store youbought it from."
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. |4 \0 v) j: ` G( \' B- K很好!去把它們拿出來，然後把電腦搬下來包裝好，
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# E( X x9 ?8 Z5 @0 b& v就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 e: g( K. y, K" R! o% _' s% e
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"Really? Is it that bad?" / V) q5 `2 K% C
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真的嗎？是它壞掉了嗎？ " w3 u) e7 p4 d
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"Yes, I'm afraid it is."
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% J8 T) N9 y, Z7 s, \8 y是的，恐怕是這樣了的。
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0 V% K* h$ f+ d3 o+ x) r"Well, all right then, I suppose. What do I tell them?" ; J K" V% ?) |
7 F- x% A# ]# w9 d( j2 l/ b喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 7 @, _ \1 V" c+ Q) d* I- I" a+ {. q
( `% @* I# d* i; x/ f8 U3 g"Tell them you're too stupid to own a computer."
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5 R4 T' S' }7 W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
