Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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" M- ?0 @ p$ Q; f) ~"Ridge Hall computer assistant; may I help you?" 8 N' Z; K9 l( X7 V9 `6 O0 I
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 0 i9 x2 c2 Y% l9 }2 I
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"Yes, well, I'm having trouble with WordPerfect." 8 [& O: q1 X( Z. J. y Z
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是的，我有WordPerfect的問題。 7 |6 u/ \" d8 [
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." : @4 j1 B, ~4 h& J2 D/ Y
: r5 `0 H' K! w1 `/ a9 R/ {我剛剛自已在打字的時候，突然間所有的字都不見了。
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( Z4 f% i" `, v1 J6 m0 s/ ]0 H1 K"Went away?"都不見了。
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# G9 G V8 R U4 t"They disappeared."
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: q( G/ `& m8 s7 w1 F它們都不見了。
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7 I; G: Q- J5 ~4 `"Hmm. So what does your screen look like now?"
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6 {) s! l1 g1 }$ r嗯，現在你的螢幕看到什麼東西？ # v5 C5 K# E, D* k9 k) x
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"Nothing."
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$ U% H( ?3 \9 Y, r4 O/ D沒有任何東西。 , X/ x7 a, ~9 r; B2 C
& M9 T, e, T; V- G3 ~! b"Nothing?"
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% B+ o- m1 J+ l' y. u% O1 c沒有任何東西？
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"It's blank; it won't accept anything when I type."
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8 J' |3 {0 C; v螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ' l: C" l9 Q* V0 T
, Z$ S* Z% ~: }您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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) ^$ `9 w) U8 Q* s, C5 S( r"Can you see the C: prompt on the screen?"
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$ e1 ?8 f8 a4 u4 r8 g你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . d& D. c5 p% s, Y* J. N# Q; J {
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"Never mind. Can you move the cursor around on the screen?"
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1 _& w9 ?# n2 e) J不管它了，你可以看到游標在螢幕上嗎？
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n( Q# p7 @9 U# r"There isn't any cursor; I told you, it won't accept anything Itype." 8 d9 s: t% g- g! W" o8 Q& s
( k+ `, ~) l6 v8 S' ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 # x% j: g6 R& D' `, W- R
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"Does your monitor have a power indicator?"
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5 W' P* B" O1 ^% V6 t2 m) }% I顯示器上的電源指示燈有沒有亮？ & Y" w/ y" q3 x) n8 ^( w' o# O, n
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"What's a monitor?"
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什麼是顯示器？ 9 @& {( Y! l& \; K$ }
8 e2 ?/ e& L4 f! x* h"It's the thing with the screen on it that looks like a TV. f1 M* ^9 Z! T, f" H+ Q
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Does ithave a little light that tells you when it's on?" ; g) c( w* D: m( |
9 V' K4 A/ Y8 ^- h0 l4 z就是那個看起像電視的螢幕， 3 z# K# M/ d! B: Y( |
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有沒有一個小光點告訴你它是開著的？ 8 j. Y8 i2 K+ y% I0 P% S
7 A1 d4 I/ D/ pI don't know." & B$ p8 w' I+ b k9 ?9 z* B& [
" F( l" x# J+ z1 a0 R- ^. |+ ?我不懂耶。
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8 s5 T- R/ R) Q' D; I( D w"Well, then look on the back of the monitor and find where 2 R& j7 F4 V' e% {' _
6 P+ E- z" P! u3 t; q( }the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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9 ]0 S6 _1 T; c. P3 s"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; C( N, z3 _; }
* C9 q/ J6 z8 H1 L; K! J/ W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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' e3 v5 ]$ {8 L+ {* y C5 M"....Yes, it is."
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有啊!
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' ?3 w5 j6 @. y9 e8 L5 f% q, \"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" " |4 k. x: F3 w3 h5 K7 ~% S2 z
/ x9 T- h0 y7 b, o0 S你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 L+ Z |, d( k5 }"No." 3 Q$ O/ q4 |: d; d, z( p
. e" K3 I/ _3 ]" m+ A+ ^+ e# E沒有。
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"Well, there are. I need you to look back there again and find
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. g! ~+ v6 ~7 ~! y2 S: f+ Qtheother cable." " F, J: D( @7 `; h, e
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就是了，我要你再到顯示器後面去找另一條電線。
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9 d4 R2 Z. d2 `& J"....Okay, here it is."
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! M8 [2 \8 A, @' yOK，找到了。 6 u) a% L# N v+ L) k, _0 |
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"Follow it for me, and tell me if it's plugged securely into
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2 a, Q+ I& x, b! R8 D6 ktheback of your computer." % S! x* U/ ^9 q1 o% k8 E2 N3 |; R
9 s8 t5 ]1 A4 ^0 x: b. U+ [再替我找下去，告訴我它有沒有確實插好在電腦後面。 1 B! G. Z! k2 C5 s
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"I can't reach." 4 Z0 C, s# @$ N( G5 ]2 W+ Z
6 X, l9 r7 B2 p我搆不到。 - ^6 u7 ]. H) N. p& e/ w4 I
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"Uh huh. Well, can you see if it is?" 5 u `, i# [$ _% q% y% }, r$ R) o2 c
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嗯，那麼，你看得到嗎？
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"No." 5 ]. [' ?; g) F- A4 y, t
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看不到。
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"Even if you maybe put your knee on something and lean way over?" ' v1 g# ~1 V6 E- ^7 [
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." # O! T& l9 J8 c2 e
2 Y5 h m+ g- P( C; W喔，不是角度不好看不到，而是太暗了。 0 h# }7 b5 U9 D+ n# } E
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"Dark?"
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7 J0 w' E! u! X太暗？
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% D: I9 |0 ?. y; K$ i- B* D"Yes - the office light is off, and the only light I have is 8 v- Z0 \: p) X$ s6 X9 ]
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comingfrom the window."
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4 b, u* \' V4 D. U5 J0 M" C, z8 s% ?是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 & ]; A1 J' y0 i3 w2 l& m2 [9 i
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"Well, turn on the office light then."
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& _) @) i4 |. I. e: S* `$ ]那麼把辨公室的電燈都打開啊。 $ M' u& {1 K. G0 j5 j
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"I can't." ! l: y1 C$ w' D4 Y/ S1 x* u
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沒辦法。
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) ?0 o3 m# C) Y8 m6 V+ Q"No? Why not?" ) m% G! e+ A8 j: b. h b
1 C7 _) F0 @$ e0 T, F' w沒辨法？為什麼？
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$ o, z1 p V) n"Because there's a power outage."
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7 C# |) ^& e8 J9 \! D因為停電啊!
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1 O% ^" w; t4 d" X! i9 \! `"A power...... A power outage? Aha! Okay, we've got it licked now. & k4 C. a2 Q' R' E9 U
$ @: T l. E! O t$ D3 g2 [2 ~4 m9 CDo you still have the boxes and manuals and packing stuff 8 u+ ^9 O, h* Y2 K
, P# c8 \2 L) w7 I0 s9 L& ?yourcomputer came in?"
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/ Q( ~- [" n, z3 B( G! o停...停電？&#@!(& ，喔!OK，現在開始打包， 3 O/ F6 B' U$ o$ z8 f$ \
! `6 [$ h7 ]4 I" _$ \) b: i' k: |1 I電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 o/ {( V- C# ^- e, Z% X6 @: N. ~, Q; Y
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 5 u9 x2 m1 Y# }8 c: E
1 Z& s" c4 }1 o. A"Good! Go get them, and unplug your system and pack it up justlike
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1 c# B, I. k+ F, D# Nit was when you got it. Then take it back to the store youbought it from." : }& Z- R: y1 _3 y$ i
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ( E+ Y4 q9 n2 I9 ~9 t5 z! J
" J; y$ M7 K, @6 l9 K& z! B% e"Really? Is it that bad?"
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5 X, q* w! G# ~4 K8 N真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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, R* L& ]1 ?9 L) i6 z* ]' Y, z9 ~"Well, all right then, I suppose. What do I tell them?" % b, W. h# m' x8 g8 ~; l8 b% g* _
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) J0 `1 P; Z0 C6 u3 Y6 n i: F4 F9 ["Tell them you're too stupid to own a computer."
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' v' I$ v1 B, w q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
