Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 2 C# C4 {0 _3 e6 v2 o: c, N) @7 {/ q5 V
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是的，我有WordPerfect的問題。 0 e' i! M2 t6 d% o% \
- L$ }$ Z2 t3 Y* P"What sort of trouble?"
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您有什麼問題呢 ?
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: a5 r# ]1 ?1 X. }% R E"Well, I was just typing along, and all of a sudden the words wentaway." " \, n$ d- ?! ^) [2 h A
2 I, o8 ~/ ]* ^$ f8 T我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 & K& z: A3 N' Q! t1 B4 G* x. F
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"Hmm. So what does your screen look like now?"
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- J; q2 q3 ?( U9 R嗯，現在你的螢幕看到什麼東西？
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/ z ~) i% R2 x F: ~"Nothing."
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# ]2 A# ~: W1 }0 G6 R3 P7 _- G8 x沒有任何東西。
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"Nothing?"
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8 J8 F% m: Q. T' P' C. p2 b7 G沒有任何東西？
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( ~+ l: M8 L" ]. U( A"It's blank; it won't accept anything when I type."
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6 {: L/ s' p$ H7 P6 I( T( _# _螢幕是全黑的，我打的字它都沒反應。 ; ~4 ^5 }$ _! |% Z7 X: {0 k2 p/ w0 U
) `, c8 O; _/ N# E"Are you still in WordPerfect, or did you get out?" 9 w1 E8 e5 c4 D$ M+ F+ Z
1 F1 ]1 V) j+ Y5 G# h( e" g您是否還在操作WordPerfect，還是以經離開了。
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! J9 C8 N& I. L/ o5 H1 G9 |"How do I tell?" % b. k J0 e* j6 h
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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% C& o# V; S+ S0 U, J你可以在螢幕上看到 C: 的提示符號嗎？
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/ i/ A6 O1 |8 p7 ]0 x"What's a sea-prompt?" 4 N* ~4 x. t9 O+ _4 a* G1 I/ V
) X' V; X$ n9 E+ C; y什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # K o) B! u+ t3 `: U$ O
9 P4 [$ I5 M; k0 D' x( U8 K( J8 b"Never mind. Can you move the cursor around on the screen?" 1 G5 J, t' h$ f# x' L
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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: q% {7 k$ ] C& F4 i5 Z螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 % p I5 E# C) j' D! G3 y
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"Does your monitor have a power indicator?" $ `5 m5 Y/ s5 h9 u& s& ?
) h% H. b# \' _- X) U6 G" q' s顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" " D- l. `1 e5 _ p9 B
, }& o3 g7 _& c/ y( q+ O0 y什麼是顯示器？ , o8 M d6 _$ P9 k @0 `# e/ V
' W' U6 g6 B9 Z; Y"It's the thing with the screen on it that looks like a TV.
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4 ~: v/ |" t3 K( d) g) SDoes ithave a little light that tells you when it's on?" . L: Q5 |3 N; R# k4 G
% H3 Q1 e, T. T; |: `' t1 `就是那個看起像電視的螢幕， ' K/ K' L- C+ k0 x/ P
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有沒有一個小光點告訴你它是開著的？
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I don't know." # s: H2 c4 _3 Y
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我不懂耶。 : x0 Z4 V8 M+ G/ E+ p; G/ ^( h' l
7 H/ H4 G0 V: I5 D/ q"Well, then look on the back of the monitor and find where 1 _- ?; w! Y5 G
2 Q6 t$ J) f( O& p6 R# J" b% g+ Sthe powercord goes into it. Can you see that?" * N) A9 p" c: u
. t2 f% z n9 C/ u$ W; G- ~3 T: p那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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; a" c- T" J1 S7 Y% C. _5 ["....Yes, I think so." 6 f9 e9 }' ^8 o
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是，我想我看到了。 6 R3 U( I4 s4 y X7 u
+ Q. b6 x+ _- E, M3 g"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 ]+ s9 a$ I# U+ e& E, H8 t
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ - Z: j6 u o: n' B1 F% c& @5 z/ ]0 j8 M4 _
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"....Yes, it is." + G% Q4 o) H! e1 V4 X
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有啊!
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"When you were behind the monitor, did you notice that there were
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, ?; B' ]5 v1 ]: ^& |two cables plugged into the back of it, not just one?" 9 O. N! s1 d# h1 S& y+ f/ ^5 G3 ?
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( D$ [* z! c- p# O2 \
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"No."
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沒有。 0 y, }7 R S* m
3 m- I( v/ j7 a7 q6 q"Well, there are. I need you to look back there again and find # k s' I- ~' Q" S& ]4 t( `
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theother cable." . U- r4 i+ j7 p7 H* m. n( O o$ b6 [
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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$ J1 K _- n2 | |* d& HOK，找到了。 + o% ~# J0 I9 h& ^7 U/ l
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 5 Y" l+ x: k h5 [
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 7 Q+ W8 m4 p* X/ [8 X
0 G+ C6 q; P5 S8 Z& k2 x"I can't reach." - d. m9 u. V; u4 ]3 P8 g5 \
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我搆不到。 8 J' o6 H6 U7 k/ Y/ v- r
[( a$ E2 s' p% h* H7 [& U* }4 [2 u"Uh huh. Well, can you see if it is?" . ~" r6 M2 O% D" h3 k% C: d5 e
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嗯，那麼，你看得到嗎？ 1 p* @+ ?1 {" s0 j
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?" + }8 p; B) @# o: o4 _$ b
% ?4 a9 }7 E: t% h: A7 p4 V那麼拿個東西墊高，爬過去看一下？ / L1 c) ?1 Y) E) V h0 x! x1 z( m9 v
0 T1 a0 a& Z- {"Oh, it's not because I don't have the right angle - it's becauseit's dark." " W, W' t* t8 K6 f, H
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喔，不是角度不好看不到，而是太暗了。 " f. \% o% k; n8 {3 n8 K( `4 [% e
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"Dark?"
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太暗？
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6 v. |5 D7 k+ C, F J"Yes - the office light is off, and the only light I have is
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$ c) W) W( l5 ?: t) \, hcomingfrom the window." : b# k; i& D- I8 J. D
: ?8 a+ \# o5 A是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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1 t1 h) Z; [/ o7 J3 B& Z"Well, turn on the office light then."
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* s: d1 S7 p8 q3 u( _$ T7 a' W( Y$ c! ~那麼把辨公室的電燈都打開啊。 0 [! @3 ?* w8 k) R( _6 o
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"I can't."
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沒辦法。 . z3 t0 C8 a2 r9 C) x7 x5 c9 u
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"No? Why not?" 3 O/ G& D# V# v
4 P* T! ^7 q' Z, G- L沒辨法？為什麼？
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"Because there's a power outage." ; U% W8 Z1 r+ J' V: ]4 d
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因為停電啊!
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. I8 d; \) Y# P/ J# j F) e"A power...... A power outage? Aha! Okay, we've got it licked now.
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W2 m: L$ O; n/ S5 o% y9 vDo you still have the boxes and manuals and packing stuff ! W1 [+ _& k. Y9 A+ ]2 X( t1 u
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， + t3 K5 j @+ b6 N( P9 u& z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ; E7 O6 ?4 J6 h6 C6 S# L! G
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"Well, yes, I keep them in the closet."
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* v; W- v! _) Q嗯，是的，我已把它們收在櫃子裏。 " v8 n W* V+ `+ Y1 F7 g
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." " R3 \9 f, t! L0 r
/ @1 n( U- ?; `9 c- ]; @& l0 _9 E很好!去把它們拿出來，然後把電腦搬下來包裝好， % G' y/ {- n3 {: d# ^ _
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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" A' X ~; \) S真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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4 Z. n' M0 E6 b* k/ L8 A1 N是的，恐怕是這樣了的。
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. d; T) S& x" d"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + r# m( `& O0 o, f, b$ A, h
' t. k S2 t* b) x% Z( K"Tell them you're too stupid to own a computer." 1 E/ z3 }: N6 A: X, i
7 O/ h! _" L' @2 o7 v4 ~就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
