Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ l6 V4 q$ T# g) Z/ m4 |
7 Q" K+ k3 F. h! b6 k* U"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ' @$ m# B: u. g5 c1 h8 |
1 o; s' L% q) I+ t9 Z9 W4 y2 ["Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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+ m. X: }5 T$ q2 ~0 L2 I, n"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 8 j$ m+ f* ~. w1 @# D1 c: _' X
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我剛剛自已在打字的時候，突然間所有的字都不見了。 Z2 W' V" V, U: L+ E- j. Q
^5 \: {+ R( x7 f"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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5 [6 l6 z7 t; i& K3 l"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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4 ~) p' t: T# L9 {$ [, g+ U. K"Nothing." 1 j% p& J7 E9 E% M
Q4 P0 f# g7 U' ? [4 R沒有任何東西。 ! s, ]8 ~: b3 Q% S5 Y
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"Nothing?"
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沒有任何東西？ + F7 j* _5 I/ c& i- g) C, h3 x
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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, C4 v$ E4 C8 b4 E您是否還在操作WordPerfect，還是以經離開了。 % y7 R/ r4 U' Y# ]8 w7 _
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"How do I tell?"
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我要怎麼說明呢？
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7 ?% e. ^5 M6 V"Can you see the C: prompt on the screen?"
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3 _; a9 j7 W: O% R2 D: A) Z你可以在螢幕上看到 C: 的提示符號嗎？
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6 x* c, u0 w$ H5 Y"What's a sea-prompt?" ' W+ R$ }' x" [1 c$ X
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 1 [$ R" h+ W+ J$ C% A# |2 a3 `# K/ u
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 0 q* J1 [) h M8 J% o/ ]
R; l7 `, [* p" _3 Z9 U"What's a monitor?"
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$ _3 \2 o: }, n: @* k" ^0 u1 H& P" N8 x- I什麼是顯示器？
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. ~" o% J9 R8 |4 V8 Y"It's the thing with the screen on it that looks like a TV. / Y. }4 I, m) L8 H1 |- G
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Does ithave a little light that tells you when it's on?"
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. z; m6 h0 {3 P) v就是那個看起像電視的螢幕， ! e$ }" z; ^3 m0 l; O
7 @. f( s5 t# a& j有沒有一個小光點告訴你它是開著的？ " q4 Y9 T2 z/ j7 U2 z7 Y
. d4 O1 n9 H& C) {I don't know."
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我不懂耶。 2 q2 T( f0 O5 m. `* x: k7 B
8 W w4 g3 j- |$ \! H: O"Well, then look on the back of the monitor and find where
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! ]0 Q6 |7 {/ d' Z, w, }the powercord goes into it. Can you see that?" 9 y/ U [& c. z3 S" g% m
6 F$ l, r/ x+ W那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ; S2 f) v1 E- B' g" v
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是，我想我看到了。 2 g! t( ?/ ~: K* i" ^5 w
' w! k' o+ E; Y t! |: l"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 h. J ]0 ^8 n/ S8 o3 K4 f
0 L/ G: @& E+ n) @7 U1 f# f' F$ y* h4 V2 {0 e太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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/ D# N% Q7 @4 P k"....Yes, it is." ) {9 b( w# G$ \6 ^5 \
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有啊! % k. Y) R) @2 W3 y& z. O
# B2 V) _8 v4 |8 s3 [$ x"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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& W4 c) a0 y; t" |你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 0 |) [: {5 Z% ]7 r o& o7 S/ n; O- z
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沒有。
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"Well, there are. I need you to look back there again and find
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1 _# f! B7 I& a$ c5 L5 N2 K) xtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 8 V4 f& g5 [8 @: N
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"....Okay, here it is." $ ?- `; a! I3 {. u7 T
9 m) O% G( B L, eOK，找到了。
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' U0 U2 y- b: ^' \"Follow it for me, and tell me if it's plugged securely into ) r7 n1 b' F& H8 C) T
4 G& L0 u4 i" i% H1 [theback of your computer."
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) H9 g9 V7 E/ U7 w2 ?" I* A G) _再替我找下去，告訴我它有沒有確實插好在電腦後面。 [' q& \# h6 f+ k2 K
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"I can't reach." 9 [! u2 V5 |6 L- J3 C8 A8 M
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我搆不到。
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"Uh huh. Well, can you see if it is?" & _* l$ q; M' Z4 ~) h
3 C' X! B' A4 [3 J嗯，那麼，你看得到嗎？
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! e" @; S& }& x9 S0 _3 v- o"No." / X5 X. U; W0 |
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看不到。
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, D! i$ ]" F2 l6 h! s"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 0 Z+ N- b1 V" l: ]* y. G/ e
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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8 S% ^+ t6 `2 T* U, I- i- R"Yes - the office light is off, and the only light I have is _# O1 `2 t7 }* o
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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5 x: k7 m# ~0 F1 Z3 F% ]3 x- ~"Well, turn on the office light then." " P: a1 I; o5 W" c* j( V
7 X, m. Y! O6 }; p& ?( r: L$ r" I那麼把辨公室的電燈都打開啊。 8 {3 y/ D: v2 M& A
" |1 a' w- p" r5 b"I can't."
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沒辦法。
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* u C6 C* r, m"No? Why not?"
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, `8 V, P, [! G4 W0 M1 I+ C7 Y沒辨法？為什麼？
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"Because there's a power outage."
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6 Z7 P7 p/ F! l: `因為停電啊!
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7 N" _' x. o1 Q" g y"A power...... A power outage? Aha! Okay, we've got it licked now. 3 [# l6 F1 K& _/ ^7 N, r- Z* W
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Do you still have the boxes and manuals and packing stuff & O0 N8 s! t; B9 K, y2 m
! S1 c9 y9 V8 }; Zyourcomputer came in?" ' ~, t. z D4 }
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停...停電？&#@!(& ，喔!OK，現在開始打包， 9 I; ?5 F/ s5 ]3 V( d
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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$ U8 |; B6 [" l; D"Well, yes, I keep them in the closet." 4 L/ T$ `. A5 z" b' X1 \9 B# Y% v
( N& p; K7 E% z; Q嗯，是的，我已把它們收在櫃子裏。 ' X; r3 }! R+ I; M1 V+ s5 z# ~
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 0 T2 |+ V- N) o
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 d" O. q2 Y1 e8 U# I8 T& d d
a, X+ s% w V; F/ K就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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4 E* a9 g0 k/ P& r6 N真的嗎？是它壞掉了嗎？
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/ a' \ k) W$ E2 l' W, u" _' r* ~"Yes, I'm afraid it is."
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1 T6 N2 }% Q) G: {$ x1 D& f3 e是的，恐怕是這樣了的。 ) d. ~4 S6 b7 m9 I8 s# ~7 `( y
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ S' U1 ]# ~6 K0 Z0 }& i/ H"Tell them you're too stupid to own a computer." z @0 Q/ ]! z& Y* N
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
