Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ M L6 H( m4 F0 J% h: \- r
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ( S, |( _" W6 i1 M" U
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"Yes, well, I'm having trouble with WordPerfect." 3 h4 l5 I& w& P7 f- Y
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是的，我有WordPerfect的問題。 & x" d H4 s& _/ X$ }5 O; q
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"What sort of trouble?" % I" w# W2 \! F
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 5 C9 @3 C* d1 X
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我剛剛自已在打字的時候，突然間所有的字都不見了。 8 Q; G& |4 B0 H* g9 w _7 \/ Y) N
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 7 x: t z" X! [$ N; e0 l& f
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"Hmm. So what does your screen look like now?" 5 U8 P2 z( c8 M5 Q0 a4 t
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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1 p: G! h& p; s0 q"Nothing?" " v5 V4 W" X S2 s) V
# O! a; K7 E2 t8 R& T7 z {沒有任何東西？ # A/ b& Y: f* b, ^0 \& q5 Y
( }7 Z6 u9 p1 ]1 j. ?) g"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" 4 H6 ^8 q8 S' z% ^" ]) l" T' R3 _
2 E0 f. S2 r- f9 X您是否還在操作WordPerfect，還是以經離開了。 5 v4 J' t7 A* S1 ?: n
h( N! j/ H" i N/ j"How do I tell?"
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我要怎麼說明呢？ & b$ s3 ?: O+ ?, i1 A! [3 ?
: T+ r9 D( }, T Z* ]5 w2 v"Can you see the C: prompt on the screen?"
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3 e0 |( L7 f8 p! f你可以在螢幕上看到 C: 的提示符號嗎？
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+ t5 D9 a+ W f* f1 t"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 ?( l4 V" j T6 _6 _& k& M
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ # L/ B0 b( `4 u6 ~
, x6 m. V! V- K"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 5 e) D5 a+ ^5 f+ c
7 @) \) ?* g* {Does ithave a little light that tells you when it's on?"
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* |$ x/ D5 e% Z5 ~: e6 b% K" [+ G就是那個看起像電視的螢幕，
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+ U$ Y% ~ r0 r$ A' y6 n有沒有一個小光點告訴你它是開著的？
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) ]6 [8 P: k; M4 g6 [I don't know." ' m: }$ Z- ^5 A# y
) {9 j- g P# g2 a7 j0 w; @我不懂耶。
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5 n. r4 G8 u8 r: m: ^9 @) X9 d"Well, then look on the back of the monitor and find where
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6 E* H8 P' z& R! X: Y1 `the powercord goes into it. Can you see that?"
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0 y |3 ]! J: C8 }# f: U那麼，你能不能看得到顯示器後面有一條電源線接在上面？ " s4 N1 L1 {+ S% v1 t' ^4 B( r
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"....Yes, I think so."
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; }& D, x, `$ J是，我想我看到了。 ! J F, j* D/ b# k2 a, X
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : P5 p- `. ?: I4 |9 ]8 h
3 _/ C- R. |% Y! D" c"....Yes, it is." ' q3 l5 c; J8 A H6 Z9 S( I
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有啊! / v* ^. e* T) L1 c- g( D! B
+ Z$ X, q" T5 y; f! s# g( I A2 \; ["When you were behind the monitor, did you notice that there were " h. a) a; @+ ~9 b5 c3 Q/ b
1 J/ t% \( K$ i: Q0 Jtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 8 J, @& y4 F3 f; g4 e
* c1 [0 e( W+ t" G- K) G @沒有。
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& u- e0 ^( X: i/ e8 F9 e* ~"Well, there are. I need you to look back there again and find
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" q' I" p9 \# Ntheother cable."
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% g2 b/ P) |3 @6 [ }# K* v& B4 C4 u就是了，我要你再到顯示器後面去找另一條電線。 $ l0 }* Q& G) I( F+ ?
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"....Okay, here it is."
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OK，找到了。 % e8 V# e, Z% T* R0 j6 u& G. ^% b
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ' K& c( J! W) v8 X% o
, l3 ~" i( @1 A, h: K再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." # J! N2 W' r6 p! g3 P
5 m4 K1 ~2 s V, G- B我搆不到。 ! w7 {4 `2 v: R7 z
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"Uh huh. Well, can you see if it is?" ( o% E6 e6 w; I
4 u7 z# h9 A2 o) e5 F5 `嗯，那麼，你看得到嗎？ 4 v! u0 M+ O/ j1 h. x
2 I7 e( ^& @' u' F, u0 C; f9 j"No."
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4 V) q& D p' s看不到。 0 D4 ~) Z; R9 N
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 9 ]- K1 f0 @9 W% m; F
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: Z( G4 h; Q* z7 y$ Y喔，不是角度不好看不到，而是太暗了。
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"Dark?" # m6 y" I) v/ I
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太暗？ ; ?1 G" s Y' q' V) E( N! k
8 P e. \3 h: ^5 |, N"Yes - the office light is off, and the only light I have is
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' a+ ^/ W& ` k/ [' s& _' ]comingfrom the window." : w! s7 `7 u | n
% U" b6 l; N; [- m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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8 W4 |, C, O1 ~"Well, turn on the office light then."
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. v2 ~( c2 h: r6 q0 f8 m8 O那麼把辨公室的電燈都打開啊。 5 i2 n& Q& n, D4 o7 A# _6 M
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"I can't." 0 {2 \/ o+ p: ?
2 l# N! J& |/ _ I沒辦法。
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6 T# k( M0 V* J/ p) W6 ["No? Why not?" 5 j- o0 v% A7 e/ O* \% V/ h0 p
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沒辨法？為什麼？ - u; H2 W' R2 H* u$ v2 `( c5 \
" \+ I. Y- W/ W3 `"Because there's a power outage."
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因為停電啊!
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( @: F/ [, L: L% ["A power...... A power outage? Aha! Okay, we've got it licked now. " d2 n) ^) x3 b
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Do you still have the boxes and manuals and packing stuff
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6 W( Q' e# z5 P5 W2 j& M: e' syourcomputer came in?"
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7 h' O6 F0 r: J7 e' N停...停電？&#@!(& ，喔!OK，現在開始打包，
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" ~/ O" _/ R3 v a3 |+ T電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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. H3 d, w. e' q$ z"Good! Go get them, and unplug your system and pack it up justlike
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~0 F5 t0 Z8 H; X/ c3 z' mit was when you got it. Then take it back to the store youbought it from."
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# f: B* ^% E/ @' X6 K) q& I很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % K9 B$ X( J+ H% `$ g8 P9 _, p
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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3 e& x: z K3 R" R4 h6 y/ Y/ h8 W"Yes, I'm afraid it is."
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! f9 k" [# J( X是的，恐怕是這樣了的。 ' Z8 w" G0 o4 K' z2 E# x
0 E/ }5 s# _* Z+ N"Well, all right then, I suppose. What do I tell them?"
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! c4 ~4 C' Y& e. H- L, v喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 3 d, [& S6 f/ U1 g+ S
s, S& z7 `$ w8 A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
