Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
) N7 H2 `- X0 X2 a/ N7 M
+ |' j& J9 l% ^"Ridge Hall computer assistant; may I help you?"
) F1 X" n* B& d
4 }7 U4 ^" d5 O# s; c& h5 m bRidge Hall 電腦公司你好!我可以為您服務嗎?
/ @4 R/ P" H. E, T! \6 X" ?( L. O6 z) i6 J8 b
"Yes, well, I'm having trouble with WordPerfect." 3 S8 p; Y6 M+ e
' y) b: C. @, H- r/ W! ~# |是的，我有WordPerfect的問題。 $ i l) y# r" b* ~8 | B
6 F5 C, B4 Q, h
"What sort of trouble?"
) m6 x% E: g, B; y/ \! g4 K& n& c, t
您有什麼問題呢 ? 4 F3 d+ l* @# t: _1 K
1 E! M# q3 ?6 T
"Well, I was just typing along, and all of a sudden the words wentaway." - |' l8 H0 R& J# w
3 T. |0 [, l% ~
我剛剛自已在打字的時候，突然間所有的字都不見了。 4 N; W/ o! j2 q# w% r5 y! ?1 u9 S
/ v0 w0 j! J: |+ h"Went away?"都不見了。 & @7 [ d3 P( C* C0 \3 Q
# R3 N# [* D- k1 A"They disappeared."
2 p2 ]. f1 k4 w$ P$ t2 \8 _ w9 I
它們都不見了。
( w* Y. v, w) F0 D9 j
& z S g4 |' |5 ~"Hmm. So what does your screen look like now?"
: O+ b2 y8 W( ?6 c7 i1 V5 E4 i x" k) u3 q
嗯，現在你的螢幕看到什麼東西？
: P) p) r. Q" i8 u- E5 F% L9 D
( M. w1 S6 l7 D# @- J3 \"Nothing."
& r0 ]5 K! c1 D
8 C) l& S2 Q1 S( h# B沒有任何東西。 6 d" f4 z7 f- z: h6 s% @4 J( Z
6 }5 B }! c) E8 T& R& ~; r; E
"Nothing?"
0 }- I3 }% H% I" |) Y
$ B% b) u5 E6 V. W; q沒有任何東西？
; V1 x% b0 T Y( ^' }. e6 a" d) w
" j5 N& c2 l: U9 @"It's blank; it won't accept anything when I type."
& [- T* g, Q9 _& K a* x8 Y
6 u; Y( k6 q9 _/ A8 y. }螢幕是全黑的，我打的字它都沒反應。
( D9 h) Z: C; B% _, n' A* V! ?+ \2 `0 @. d
"Are you still in WordPerfect, or did you get out?"
4 W& v/ b; g6 @$ ~8 E
1 j5 I; R6 u- X3 z T& `6 X* m8 N您是否還在操作WordPerfect，還是以經離開了。
: I. V; i1 X1 p. u* y
; u1 ?$ W" A5 }( u6 c! o+ {"How do I tell?" 4 }+ w, P* S: D" W7 G* M# _
% ]8 q4 P0 y* y
我要怎麼說明呢？
6 o! r* ~% d# _" t L' `, I7 t# y/ T! K9 ]! T8 @/ e
"Can you see the C: prompt on the screen?"
6 W" f% N; Y9 w. j* j7 T! U) f+ i" |2 h( s
你可以在螢幕上看到 C: 的提示符號嗎？
S# o2 n" v/ B6 Y1 ]1 {& ?9 O' W: `1 O) _9 n3 _+ L3 k. |
"What's a sea-prompt?"
& n1 H8 A8 S$ c% `. E" n& x. U! T! d. @0 Q" X3 D
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / e3 z/ `# T# H: C# I# n, a
( R/ }! @& S3 {7 w$ h
"Never mind. Can you move the cursor around on the screen?" & R; r/ Z7 h5 K7 f9 S
! F1 v$ |, p) S不管它了，你可以看到游標在螢幕上嗎？
, A$ f1 P4 C* y \7 J5 z4 w( ?* E
" v7 j9 S) P3 }$ g% i8 i9 v"There isn't any cursor; I told you, it won't accept anything Itype."
6 W+ v% t/ e3 C/ K' h7 f" i9 T: Y2 J, S$ P% _7 s% |
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
) J5 j8 Y$ a! p) h
; h: w& k6 b7 _( y! o"Does your monitor have a power indicator?"
5 K( T1 z- T* ~1 k! n0 \1 c- Y! a/ V$ g* P; J. C: n9 p6 d) j, y
顯示器上的電源指示燈有沒有亮？
9 ^3 f8 D9 K3 D7 r
# ~) v9 w) t9 J. O% E( [: E"What's a monitor?"
$ K" q: A6 G* N: F" A- f, e0 h7 D# F ^* z
什麼是顯示器？
' P# p3 a7 w! S: ~5 l( W9 J7 ^7 u3 s6 y/ G3 T1 h* v
"It's the thing with the screen on it that looks like a TV.
2 j. [; a; X6 P2 Q! U" e# h, r: `9 x n) e" H& F
Does ithave a little light that tells you when it's on?"
" m5 e. b+ U) n9 N C; j& z
4 |6 j$ F, T& x) Z/ j5 r就是那個看起像電視的螢幕，
/ a& o7 R9 d/ o& b* l5 L
- t$ m! r% z' k( S* M% |' w: Y有沒有一個小光點告訴你它是開著的？
( ^ K. N) u6 e2 d7 l2 E$ B' ^4 W+ D4 H% x7 I/ X/ V
I don't know." ; z' J! W( M. _, w) m
, N" z. z7 ~! t/ z6 f8 o我不懂耶。
0 n0 d* T: l A( E, u# j) x9 b- b W, j# @( d+ c3 k* O" j' N
"Well, then look on the back of the monitor and find where
0 V0 S' U/ `! K: U# \3 `+ y
8 o( g; V0 J; p8 x* P; q: Zthe powercord goes into it. Can you see that?"
$ h9 x: ] B/ K' X2 Y9 X1 `. v: A# y) n# g
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 f8 I8 d0 o2 V- {
8 W$ v: U) C) L8 f5 t"....Yes, I think so."
" L) Q! g, X6 R" H4 E6 |, `) y- V- [4 g1 {$ h$ l
是，我想我看到了。 , j! w- p4 D8 h' x- J* Z
. B0 n% D& F: }4 _* |" b. `, }"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
9 r' b: Y$ {" ~- z7 m1 b G& G; u; c8 s$ H
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / e! m ?- q" i
, _ P3 s0 x' O/ w: I/ g c"....Yes, it is." ( Q; P$ \* w3 c
9 C! W" m7 ^1 b* {7 ~
有啊!
! D9 y; E; n& Y; a+ @8 Y8 V
D$ z# A0 y0 c; ?"When you were behind the monitor, did you notice that there were 7 [9 B! z: b8 O- H( }
( m$ t( n2 e4 [, btwo cables plugged into the back of it, not just one?" ' X! x% ?9 J8 v8 M& S
# }; @5 H6 d4 ]: E/ l
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ) e; ]9 p7 t3 [9 F! V) Y
& Z( I: {/ i c
"No."
) V t; C K. D+ b7 G( k* N9 R1 L
沒有。
) U) L0 c J/ Y' J+ Q* c ~$ V+ X0 r' D( M
"Well, there are. I need you to look back there again and find
J9 G9 W2 Q2 P( c! c9 c& ]! a' U6 C, Q# P2 l2 d
theother cable."
. l7 ]% u9 e7 P, Q# `) \7 n5 |9 R! L5 \0 y; Q
就是了，我要你再到顯示器後面去找另一條電線。 " i' q) a- `' `- e& Q
& ^9 {$ {" d/ U7 O5 N) l7 e5 z6 D" j5 A
"....Okay, here it is."
8 U$ l% T4 V1 b7 d9 r$ N/ T9 E9 L+ d3 W+ W
OK，找到了。 3 \( s4 ^5 f2 f* {" ]. x1 y. C
& x6 [8 k- T l1 W5 D% @: R9 K2 f U"Follow it for me, and tell me if it's plugged securely into
- \4 ]% n% x8 c& P: W8 C7 s
! W( T1 B+ t4 S6 ftheback of your computer."
! Z$ J L( \' [2 z. a d" ?% t) I% h8 x9 L
再替我找下去，告訴我它有沒有確實插好在電腦後面。
4 [6 e$ t7 G* b+ [, W7 R3 T1 ^$ Q" O+ A1 h! g- i' v, r3 I0 m _
"I can't reach." 0 H! o1 c- Q9 c' ~9 X! t y+ J7 J
. x9 j5 O. p4 _9 D8 v2 D我搆不到。
2 ~# H3 I! ], f" L: W- y- f% g# Q) g% d
"Uh huh. Well, can you see if it is?"
s7 F5 l* R9 c, F# `0 H3 {8 O, X6 v* u$ q
嗯，那麼，你看得到嗎？ % x1 y$ w8 J7 r" U' s% }4 y: V+ ^5 N# ]
# P; |& y5 I4 U5 d' X! A/ U
"No." ; X2 I8 f- l1 y- p
' p" y& B6 C0 \; ?( }: ], {
看不到。
- f2 j3 }$ \+ A- H* P' s! k# {
4 C; x8 c9 P1 X"Even if you maybe put your knee on something and lean way over?"
$ l+ q8 V5 {) Y9 X# O
( B b% r; u+ N1 @那麼拿個東西墊高，爬過去看一下？
& X8 c0 x7 h1 o$ n1 b6 H0 _2 ~
; C0 M8 a; B5 @8 r. `"Oh, it's not because I don't have the right angle - it's becauseit's dark."
* L$ V' c+ T& U# G3 y
% i; S4 t& F6 ?/ O喔，不是角度不好看不到，而是太暗了。
3 O* p0 s* t+ }2 T* I# F' J- w8 o$ v4 V# g% b) t. v
"Dark?" ! E$ E R4 I. m1 q- g, R& K6 @% n9 p
8 j3 d& i" g. B( a+ D1 t: r太暗？ , j" k! Y6 N! G }/ D* E
4 B( T9 `6 |& E' z6 w" R% b, n"Yes - the office light is off, and the only light I have is
0 j5 ~4 [2 K3 I. Q/ L1 x4 o) e
" T+ V& n. E. C+ acomingfrom the window."
" J. T( U! ? T. l4 m" w7 \
7 z b# U+ x: E( P8 c( z% U是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
& ^' b4 o& K% J% Z; Z
5 d9 U/ d$ [, f5 U) D"Well, turn on the office light then."
5 `" |3 u# h1 @* f- u' S
3 B: O6 n ?3 {" I6 P1 z6 t那麼把辨公室的電燈都打開啊。
- `" ~, s9 `+ E
! H# y" S4 Z; O"I can't."
' [* M8 ]" j9 p& c* S
" {; }) T4 v. Z2 h% Q沒辦法。 ) e2 {- f4 p" K& m
6 L! N& w/ [# j8 X/ O
"No? Why not?"
! g' \$ k1 D# C
. ^$ v: @* P% R; L沒辨法？為什麼？ " y5 z: R) f" x6 K: n
2 ~; y) L7 J; ^
"Because there's a power outage." ' s1 y4 n2 K9 h7 X; I2 @' j$ Q. {1 B! G
0 j/ d9 a: @( a5 o- ^" T* V$ j因為停電啊! & k! ^7 L1 G- ~+ t
( \' k4 @% C, C+ V: X- j9 x"A power...... A power outage? Aha! Okay, we've got it licked now.
) l1 q/ D% P% ]4 B) }+ k! ]
2 k8 Q7 u) I9 ?) T/ I4 | BDo you still have the boxes and manuals and packing stuff 6 i% i% ^! b! J8 h+ D7 o- ~
3 b5 a1 v$ i5 M+ ^
yourcomputer came in?" 9 l9 L& h$ x" U* h& t; F' r
x5 j @- ~& Q. x _# p$ Z
停...停電？&#@!(& ，喔!OK，現在開始打包， $ ]3 T; W/ i, V
. M% X3 D/ J5 w( |/ i: c4 i
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * V' S( ]7 b( ^1 L& ^( e
: a' H g X0 @8 C"Well, yes, I keep them in the closet." ' n% g8 f! h" P5 X8 L7 t
4 l; L, \$ |3 R* e
嗯，是的，我已把它們收在櫃子裏。 5 C' E" ?( I1 Z* x
8 ~. b; n) \" Y9 k, Z. ^+ s
"Good! Go get them, and unplug your system and pack it up justlike 4 H) y0 E6 I6 P. A
% ]! X. h5 r* a2 O; |3 @it was when you got it. Then take it back to the store youbought it from." % a+ D* _5 w2 s; ]4 {& T6 L# E9 P
( t0 B# K' F& M. d- N' m
很好!去把它們拿出來，然後把電腦搬下來包裝好，
. D9 j2 }$ c$ z) g5 ?" y. `+ l: e+ F- _; B2 d0 F* e, R3 P
就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
& m- A7 u1 v) I: ?5 f4 a- m) C* `: I9 A. {7 J8 }3 H
"Really? Is it that bad?" " d+ _/ P' z& \
; B; T: m' E6 m- y
真的嗎？是它壞掉了嗎？ ! F1 p+ x& v9 }! g+ H$ `+ l
4 [& m4 w7 z2 O! p X) ^"Yes, I'm afraid it is." / g) X4 q, d z# u/ E6 R9 ?
3 s- D" Y$ Z( b# O+ J$ d( E
是的，恐怕是這樣了的。 ; R& b+ E6 s, g/ P& S e
6 j9 |8 [) |7 W3 S3 R"Well, all right then, I suppose. What do I tell them?" 3 I4 b2 {0 }- H# [8 r" \
8 p! T1 k8 _0 i) f' {/ `: @
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
. o( g2 ]4 k; b0 |+ ?
% Z/ L; D9 q# o% u, |2 S6 @"Tell them you're too stupid to own a computer."
h1 ]0 l: B1 o* [" y. [$ x7 z4 Y. [% C* g( w1 a4 r9 o
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
