Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 ^$ `8 A+ Z% U' Y+ G"Ridge Hall computer assistant; may I help you?" 2 M8 h- b$ N9 C* L6 c: R" n
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ( P% x- z; x4 E5 Q7 l" H* n
- ^: r- t$ b, L7 E是的，我有WordPerfect的問題。
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( X# ]# E/ G6 `"What sort of trouble?"
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, H5 ^5 d# R4 ]7 x/ C您有什麼問題呢 ? 3 V2 ]; d$ A' Z) \( r/ \' R
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 9 t8 s# L: c( t6 _0 Q0 n. x; ?
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" ! h3 b7 n; G) ^$ M% P' S
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嗯，現在你的螢幕看到什麼東西？ ) O6 P: p* a9 h& [# @
+ ~. y& M7 C$ _0 Y"Nothing." ) I0 d9 @, Q7 M; E' x8 B5 U% h
9 |4 y) h0 n) J0 @沒有任何東西。
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e( K+ u4 y9 @ z"Nothing?"
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沒有任何東西？
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: x! i+ [; m; |# R4 T1 }"It's blank; it won't accept anything when I type." ) Y, C( a6 H# ~" \. v
5 w9 k" z# `& N$ Z7 d0 I螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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4 h* v1 W8 D$ j( F4 [4 j( p l"How do I tell?" 5 H& |+ \5 z7 `- n3 c& H, ]* s
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我要怎麼說明呢？
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5 \- h/ Y! C: ^0 f3 U# H3 D"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 0 u# c4 U; @- p
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"What's a sea-prompt?"
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3 Q# w" z. m; r8 P0 Y+ [' k什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 c2 p9 }( O' l ?- ]) h' e: n, I( [
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"Never mind. Can you move the cursor around on the screen?"
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1 y+ e1 W9 K2 T( }# A+ ?4 G \不管它了，你可以看到游標在螢幕上嗎？ 1 R' D7 J0 K; c3 N/ y6 ~& E4 [4 G9 [
9 W% u7 B8 J) v; Q( E: D1 g"There isn't any cursor; I told you, it won't accept anything Itype." " {$ }) |* E5 i, L
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . ?5 B7 X8 X9 h. _5 Q& d7 o9 f3 g
9 p6 r, l v8 T0 X! l3 i' y"Does your monitor have a power indicator?" " P/ |5 U" |# |* \3 B% P
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ' E4 c( _8 v, T4 `# s
* Y7 Z, b2 ~) G0 A$ X+ k4 N什麼是顯示器？ # H; X; z2 F* p, A& X
1 [1 C8 E" v7 g% q7 T0 Z"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" + _; r# i7 `9 O+ u9 n/ P/ j
5 G }" l0 v2 @) W) s+ m1 d5 ^就是那個看起像電視的螢幕， o+ U' f7 J- R) h! P- b
. v6 v( P# B ~+ ]1 o" R有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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; r% A+ ~% f3 q+ X, ^1 Y"Well, then look on the back of the monitor and find where
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, g) m5 H3 O9 {) Othe powercord goes into it. Can you see that?"
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* ^) V2 @2 ^- [9 ?( P5 T' R那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 9 A# [" A( [5 n! V/ x$ ]
7 D$ o: g" N% T2 K0 ^! \( E"....Yes, I think so."
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' h% J' q- l, N$ J8 \是，我想我看到了。 ' u, E( R% S8 i5 V) v; S
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ n3 y3 X+ I8 u
' E. n( |* Z6 v太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) A/ C) Q9 l- G: C8 w3 U
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"....Yes, it is."
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y8 H* O0 i! y! K: t有啊! % U$ v0 h$ f, \& C4 H& Z
; a4 q e5 c1 {( \6 x1 ]. u"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" N- \* ^* y9 @# ^% r4 ?/ z
- g1 T6 _7 y$ Z: x; ?4 q! K你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." , z+ K* A9 C0 c1 W) @- p
# c' e6 ?3 d2 ^' b0 W沒有。
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8 \0 F9 U! f! k"Well, there are. I need you to look back there again and find / w/ U0 i: ?6 R3 ]
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theother cable." 2 s. z. a. ~; @; [- U4 Z
! n" v S' Q" g& G9 N- P就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 8 I# a' @: S$ q5 m1 B% }. T
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OK，找到了。 3 w9 u! o3 y" L" z; Z2 q
* i# o' L- c: v) C"Follow it for me, and tell me if it's plugged securely into 7 s) q" C' |# ?: n, f4 W m
- l( }9 l. a2 e, |theback of your computer." ^6 ~7 y8 _ a$ ~+ Q, f# ]
" c0 R/ G: ` V; y- |% q再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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* b$ |0 N3 W& D6 t( l) [, Z/ d* E我搆不到。 9 p! @' d; S6 D w0 ?
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No." - I8 S# ^$ d& A4 x- G7 \' O
% R" p2 H3 Y2 ]0 d看不到。
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# J4 R: R/ m2 x* q% _"Even if you maybe put your knee on something and lean way over?" 1 t9 M1 c2 |2 O; ]
1 A+ r5 J# t) W0 F3 M& Z那麼拿個東西墊高，爬過去看一下？ $ D, T9 d2 M1 C" u- P: e# h
4 F z' i$ |2 t; ?! E5 c4 W6 {"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 0 {0 p5 s- o+ U0 {
: S+ ` [7 b% K% N2 r9 B7 O# d0 o太暗？
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' o: f+ r5 Y" f m"Yes - the office light is off, and the only light I have is 2 L9 {9 m4 c6 g& {
5 a6 G# r' D/ ^: ?0 P' s* t1 w1 T) U7 lcomingfrom the window."
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9 N/ n9 s' l6 P8 t' t. U是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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: B! t; _7 [7 [2 o: W& k& P沒辦法。
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"No? Why not?" , c2 E! |- ?+ N/ V" h
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沒辨法？為什麼？ - p0 W: ^4 a5 ?6 I0 g
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"Because there's a power outage."
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, e0 b; Y8 ]/ h因為停電啊! : `+ K* Y7 ]* G1 d1 h- V! ~- l, P
. m9 O5 z0 \' C4 {: l- _"A power...... A power outage? Aha! Okay, we've got it licked now. % y0 ^3 v' s. A' h$ r/ E; Q
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Do you still have the boxes and manuals and packing stuff $ l$ ^9 n6 w8 e# d
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yourcomputer came in?" . n$ z' D' ~7 k3 r, {
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停...停電？&#@!(& ，喔!OK，現在開始打包， ( F2 ?+ d2 [9 A6 }
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." : T" ^/ L) P# Z9 v6 g& w
9 x3 |4 x+ Y2 }! m% Q7 s4 J9 I% Q' v嗯，是的，我已把它們收在櫃子裏。 2 ~) F0 @5 A: y0 ]0 I7 I D
+ C" t# e) |- \. `6 x; M5 |"Good! Go get them, and unplug your system and pack it up justlike . u% R# Q& Y5 W5 }+ D9 y
* S0 w# u; j) y o% Lit was when you got it. Then take it back to the store youbought it from." . x. e6 ^& a) O6 Y
7 ~) M7 d6 G1 j7 T( \0 A很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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; b+ h* r/ T% {! b5 d真的嗎？是它壞掉了嗎？ : n. F3 q6 \& N% {. c( ^
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 n) \+ n1 `5 B9 W8 M' Y" E ]
3 {, }! o8 {7 u" z+ e& y"Well, all right then, I suppose. What do I tell them?" / t& U y! b9 E+ ?( L
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." , d8 s8 s( V9 _
4 @3 y2 e g0 ^$ g+ t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
