Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 2 r9 ~% ~ h y
5 T& _! V- v1 [5 X: f3 lRidge Hall 電腦公司你好!我可以為您服務嗎? ( o {; q: `" P6 y/ M- k
7 p" y; _: w7 ?8 ~& A0 y7 W"Yes, well, I'm having trouble with WordPerfect." 6 _1 _' C- N: r+ X+ N
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是的，我有WordPerfect的問題。
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"What sort of trouble?" - ~$ l% d5 c) w3 F4 s* d
: b3 d) [* y8 {/ t( M您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." $ U3 w7 ?6 d. G8 } e
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 j6 n% U3 P, X+ B7 z
3 o6 ]" P' G% s0 u: p0 n"Went away?"都不見了。
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"They disappeared."
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它們都不見了。 2 {: a6 N2 y; C9 V* K- k' A
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"Hmm. So what does your screen look like now?" ) m( `2 y* D# i! S' H
; r" W& i) L5 Y3 v; t7 Y嗯，現在你的螢幕看到什麼東西？
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' `, b7 E- S4 ]( X3 A( I! p5 k"Nothing." 7 z9 [2 y8 K& M Y" Q+ V, r8 m
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沒有任何東西。
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"Nothing?" . U5 g) R4 ^+ L: l4 ?+ K' c
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沒有任何東西？ 0 Q$ v" x" B( o2 E
* r `. r) Q6 t"It's blank; it won't accept anything when I type."
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5 H5 ~, S: |' I; r/ I9 [螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 : }4 v* Z! T* U6 C$ S. ^3 `" x# u- f
$ \9 w l9 g' M"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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( J7 y7 q5 {% i3 k/ x6 T* {你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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T9 ~3 g e: o: Q: J! v什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ( o6 v5 f3 I4 o) L/ {( @
% Q9 @1 L2 G2 U$ c$ H"Never mind. Can you move the cursor around on the screen?" 0 f% a u1 C2 M0 L% H4 T3 o
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不管它了，你可以看到游標在螢幕上嗎？
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8 H1 _- n! L8 \* o. H5 s8 ~3 O' {"There isn't any cursor; I told you, it won't accept anything Itype."
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5 L- _3 @4 a8 E$ t% k& u5 l螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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3 G! V7 v) z( ^* ]. B$ m& f/ d7 Z"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 2 z2 w, T% O* T' r7 ]0 M
; v# e* ` R! J- g* @什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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' W, O% \ l0 d- J2 a+ \( J! I+ r0 ?- ]Does ithave a little light that tells you when it's on?"
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. v, @$ |+ u& ^) w5 i4 k就是那個看起像電視的螢幕，
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2 ?, |2 r' S# \有沒有一個小光點告訴你它是開著的？ ! V$ H: H* U6 G W6 _/ @: `
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I don't know." ; C% s3 i. i1 ?2 B8 g
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我不懂耶。
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"Well, then look on the back of the monitor and find where 5 o5 {' \3 \6 \' q! v
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the powercord goes into it. Can you see that?" 9 Q' `( m' N3 B. T- O
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." , U9 ^" t! I1 o. F: W% a
" o. m j' Z6 a0 {是，我想我看到了。 + W' K8 u3 S) r1 A4 \$ U& ]
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 e+ }& e/ v. ?+ E
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"....Yes, it is." ) ~: }. f1 {1 ]& H4 f. D6 F/ `1 S7 E
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有啊! . O, w7 p8 {9 M4 D; V2 g6 P3 S
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 6 Q5 s2 O# y+ S# v: c7 i
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # t; l! j1 p m# @$ G. x+ @
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"No."
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; [- [ H A' ~* h沒有。
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"Well, there are. I need you to look back there again and find & \4 K' X& i) T2 s4 ^- j
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 3 Z3 l, Q, Q' x% S4 t- z3 u& P
9 {$ S& R" U$ m/ G: L5 O: ["....Okay, here it is."
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5 Y2 @' O2 y H) X( R% S6 Y/ ZOK，找到了。 / L4 C7 M: d1 Y8 p$ C( m
6 S( S. E$ S4 C"Follow it for me, and tell me if it's plugged securely into , T- O8 @0 I; K, C8 T1 ^
( ?) Q5 \2 V6 J; j$ utheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 , i6 N# @, ?$ a9 J
1 q8 o% V8 R& f& b"I can't reach."
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3 i& c7 [' L9 G9 g }我搆不到。
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/ Z. w( p' x" {: i"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ! h. G$ g6 I1 ^
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"No."
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看不到。 0 {' c; f+ K4 Y8 k& ^
' F7 }; T1 O+ |% s"Even if you maybe put your knee on something and lean way over?"
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0 T5 A* t; c4 o3 j: x那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." + u- x8 h- ?) W/ g( M1 Q& H
8 ]8 k! f r( w3 K9 h; D( @喔，不是角度不好看不到，而是太暗了。 1 E/ I: Z8 o9 Y6 ?0 N
8 l# q6 p9 F; J8 F5 l) p* F"Dark?" , f% x$ M( @1 t8 N" _, H
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太暗？
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7 z+ `. z, v. v5 l2 d9 S"Yes - the office light is off, and the only light I have is 3 F3 F3 y2 F4 y5 O% m
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : D ?2 p C3 [
& k k% M2 Q5 ^ T3 g/ u' G"Well, turn on the office light then." 1 ^/ K8 k/ j2 `- i7 F3 k/ u
" K9 v$ b" i% V! [) H那麼把辨公室的電燈都打開啊。
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% N; m/ y4 l: X+ ]4 k"I can't." : w/ D6 t, T2 V, v! r' K, h2 Q: |+ B
9 I* n E8 n Q: }沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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3 [# }' p. a, j1 D"Because there's a power outage." 0 q' n. L$ H4 y/ M' l/ B1 |
- N* D) [9 |5 }& ?: ?9 r3 R因為停電啊! 0 Q# a3 [4 u4 n9 d" N5 s7 c
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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- i8 `( U H4 ?% Z" I& Byourcomputer came in?" 3 S0 P# w1 n, {) s" j4 r: ?3 q; i
5 R \4 X- @1 f停...停電？&#@!(& ，喔!OK，現在開始打包， 4 C2 m' }5 T. A+ {
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( z" r% b* f3 x( @; p# N3 y5 m+ X
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"Well, yes, I keep them in the closet." 1 C0 X+ O0 } ?& M% p+ q/ T
3 J4 q/ @. z8 P嗯，是的，我已把它們收在櫃子裏。 ( s( S4 \% a0 {5 l! O. E, J5 D
1 }8 c! l8 V! R1 R& `% R"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ) h6 l' ]2 g3 h0 B
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很好!去把它們拿出來，然後把電腦搬下來包裝好， - }2 A+ `, Z0 Z" F
' \, |: n; v' n5 g, t/ O3 Y就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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; k7 C6 {6 i! O8 | w8 p"Really? Is it that bad?" + K# A4 j# [$ T; f1 Z$ X
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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* I ?, p) G% C9 ~- h$ Q4 d是的，恐怕是這樣了的。
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" E+ S, b# J" [9 r"Well, all right then, I suppose. What do I tell them?"
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3 a1 ]' k7 |5 P9 ^喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 0 R$ @# `0 ^/ W' k. \8 b2 @ d* V0 c
; a6 e! W6 Y7 v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
