Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 8 r! o0 j8 z* b" q/ K
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"Ridge Hall computer assistant; may I help you?"
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- W& Q8 Q5 a4 I" G% u5 e2 @Ridge Hall 電腦公司你好!我可以為您服務嗎?
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: j. T- D+ I, ?* @, R2 \( r"Yes, well, I'm having trouble with WordPerfect."
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) F- \: {6 v- J' {. w4 }是的，我有WordPerfect的問題。
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"What sort of trouble?" 0 W* T* S+ k, C3 N# m
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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3 e ~ j2 I, Z, v3 F我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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' i% r& e$ J: q& }/ e- U; P"They disappeared." 7 B3 T$ H& o0 }/ |9 r, n
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它們都不見了。 * U) Y; `- s7 d* s
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"Hmm. So what does your screen look like now?"
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1 F( f$ Y M' l( k+ [; U% e嗯，現在你的螢幕看到什麼東西？ & ]# J" V1 _' p
" F4 I2 D( e: ?, Q0 A& b' R"Nothing." 7 [4 p5 i) E- S6 [( S0 F
* V ]; o4 Y; V8 B9 K" @沒有任何東西。 & K- J& M& v6 l9 C
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"Nothing?" 2 [0 P* e8 f! T& S- c j; c7 o
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沒有任何東西？ 3 \4 ], I: m& n) \9 u
7 `$ `6 y; `# v, P4 S: A6 i"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 # V) p/ B% }, b8 c2 C3 Q% W- ^
, X1 `( v* Y! e6 z- J7 V"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 9 y$ C" R$ X( g" B' K4 @; a9 |! V
; U+ S% _9 J2 l" p"How do I tell?" - i9 e* R( q. G/ U8 R; L
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" . l& @. j8 F- r7 O: B9 B& q' B
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : u' A" u; v6 u$ x4 |8 v
2 `# i6 U' X9 T$ Z2 R"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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5 J6 B& S3 R) G& F; [% Q, k"Does your monitor have a power indicator?" % M0 O3 l8 F) o( g* \9 f
! s' b* c. P {顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 4 s/ Z) h4 ^2 X
& w, M+ D3 P7 H. o" {3 |什麼是顯示器？ & U4 Z2 Y* _9 y7 t8 M8 z# i
6 r& T! ^$ j- S( d! }"It's the thing with the screen on it that looks like a TV.
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1 e6 Z, U$ g3 qDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， " {' _9 e. E9 i( o5 ?- b5 N' E o
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有沒有一個小光點告訴你它是開著的？
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I don't know." ) d; r" {$ S- v, d, N1 r
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我不懂耶。 3 k4 [$ v* t( t1 Y
5 u- ~' o& n7 F# ]1 e"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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6 b( a9 B h5 b+ s9 R) M那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! e* M& W# `4 d
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"....Yes, I think so."
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是，我想我看到了。 8 l3 Q1 a% P# e7 [1 e/ i, M& e
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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$ h- w( s) z2 Z$ r& u太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 d9 w7 \6 h0 ~4 R$ i3 H
) \% E2 ^, J/ E"....Yes, it is." 2 P0 Z t( C. @" T
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有啊! 0 K$ j) S5 k% y0 W7 i
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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6 {) J/ O% G6 C5 Z* k: Htheother cable." 0 M; M+ j2 N$ e' Y& s$ V* V
! B4 B5 ^( l7 B; U, G: `. D6 X/ g就是了，我要你再到顯示器後面去找另一條電線。 " p: j8 y; s' _2 b( q+ i
4 q- A: k/ E/ J: P2 v! H"....Okay, here it is." 1 k+ w$ r( y: t
% R* W+ {3 _# R% K5 K- gOK，找到了。
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) c4 x, S C- s( K& Q% ]"Follow it for me, and tell me if it's plugged securely into + t5 P% F( M$ f2 }2 P! t+ k
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theback of your computer." 0 ^1 J. W$ \9 w' P6 N: Z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' F$ x& Y: L6 K ~
# ~- H+ w" N' x( Y& a* f2 I"I can't reach."
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我搆不到。
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& L& I- u6 |$ x- J"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' L! r' q# u O4 j) c7 I5 f
) B- B4 V/ q+ T& l4 i"No." " F# R9 k# A4 b% l8 t
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看不到。
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: ~( R4 c& ?! e' O |" l% ]4 k8 ^/ j. L"Even if you maybe put your knee on something and lean way over?" 7 e' X! Q# |1 E& ^3 ^* q
# m! S+ t' {0 {* O那麼拿個東西墊高，爬過去看一下？
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! U t- q. H! h5 k8 J"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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& Q- ^/ Y, g$ d5 [& z- H) j喔，不是角度不好看不到，而是太暗了。
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% C' R% ^9 K% ]* ]7 K, x"Dark?" - o: b9 I6 `/ [' y2 N+ g/ v0 Y
0 i9 Z% T5 b( J1 @9 {5 `" X, w: D太暗？
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7 H! k9 S; x9 V" F1 Q6 F"Yes - the office light is off, and the only light I have is
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comingfrom the window." % c' J& ~" `- X$ s* A: P
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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/ }- E0 @! }8 Z5 H" s& Z% S0 m% q"Well, turn on the office light then." ! _( j V2 S; l6 Y8 S
* y; l) B5 P% G0 T那麼把辨公室的電燈都打開啊。
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"I can't." 4 ~/ W8 w) `4 ?9 F! O
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沒辦法。 8 Y! o% C6 O& A# e' f- V
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"No? Why not?" - i' f# U! E. W/ l
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沒辨法？為什麼？ ( e0 C+ W! B9 B# E0 k" j
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"Because there's a power outage."
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; r4 I* W/ o. N因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. Z9 P0 i, K( Y" D% j
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Do you still have the boxes and manuals and packing stuff
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) e+ k8 F, e6 O6 r+ q% lyourcomputer came in?" 2 z, L& y l& t/ p4 ]) y% d6 S
7 W& l. _: O9 C' S3 i7 @停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ . B. b' d2 b$ V- h5 k5 l2 U
6 K. [" J, a2 L+ Q"Well, yes, I keep them in the closet."
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8 D8 g. D$ {, F1 G! Y& M" \嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 7 `4 t7 X! I8 Y! C' {
& ^# n5 @8 S; Q3 T% q; Q- n( T Qit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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e7 C# R* F# b' c# ^0 Y+ ]0 m就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 $ x: Z9 O4 Q3 T& Q/ c3 }2 a3 e$ Z: S: ^) g
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"Well, all right then, I suppose. What do I tell them?" - K% @; L7 `: A. h: z+ F1 z
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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" s! Y/ W( E3 }8 E就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
