Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 x& A, R8 a6 E. N- ]4 @1 A
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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0 g7 ?2 ~4 e/ ~: a"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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x9 [: t- I* k7 o, l"What sort of trouble?" - R+ U. i. x2 h2 |
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您有什麼問題呢 ? $ ]& c `7 B3 x& q& e' t) L
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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( P- ]( E9 [9 y2 G% R: C"Went away?"都不見了。 4 t) [) s( m) K
& W. ~' b& V9 \) w7 T7 U" I"They disappeared." 1 H* X# l. i/ R
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它們都不見了。
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" Q& _: Q+ U+ j( B1 F) Z"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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k2 P" L" y F9 M( O8 e"Nothing." 1 u U1 n$ r+ [0 t( e: j
! B$ [! P3 W% ]* v# j; u沒有任何東西。 $ @. E# I- A+ S! S Z i
# V7 ~: y4 O4 S9 b4 T"Nothing?"
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沒有任何東西？ / b& n5 @; y0 I7 X
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"It's blank; it won't accept anything when I type." 7 K, D0 [& q) N! l& R
1 \/ o) }# r: e$ e- q) W螢幕是全黑的，我打的字它都沒反應。 2 h8 ]1 z) F. f* S! z- y9 T
+ ?" m3 b. n8 S/ k L! m"Are you still in WordPerfect, or did you get out?" 4 X( k/ w E+ n: y/ x- s; {. n
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您是否還在操作WordPerfect，還是以經離開了。
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6 Z4 e% l1 g: G& r2 R; S7 e"How do I tell?"
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我要怎麼說明呢？ & [( o- l$ W& t3 o" t/ c6 \
; N0 }! I2 d, C* ?/ a' E"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 9 q4 c+ e L1 u! [% u
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" ( C8 ^8 l) z. q5 a. k; V- Z/ |% P
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不管它了，你可以看到游標在螢幕上嗎？ & J; R% I* D& c o
& Y" {9 X* t E0 b/ F0 W5 @"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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) P g9 Q j- p' L4 t"Does your monitor have a power indicator?"
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3 c) ~: `, _/ J# \1 v( ]顯示器上的電源指示燈有沒有亮？ % l, `' J/ s! m& k; s: v0 o! w
4 _9 \8 \% ^, ^"What's a monitor?" ' K, \5 S2 ~4 A, ^+ z
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. : h: u' R/ g, X( h
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Does ithave a little light that tells you when it's on?" ; t. L( {# U/ c, G; a
3 U) x p6 S0 Z6 E. }) Q: N就是那個看起像電視的螢幕，
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4 I- t) I2 A: _) X有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。 : Q1 e4 z0 j, l1 u8 y/ f1 V
6 ~, Y$ l& u1 c% Z& p; c! S1 R"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 8 n) ?5 x5 f% c8 k) Y1 D+ Z
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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2 A" w$ Y5 l5 f7 ~& M/ C% Y"....Yes, I think so."
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是，我想我看到了。
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' a' K- q3 T; D& a' `- ^* } ~( |* q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 3 @! ^4 a3 u; V% K* {& U
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + D4 \, O& o k2 }6 m. G p
: D; T+ d5 R) F8 B"....Yes, it is." $ Y' ^, H6 J4 k5 B; |( |
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有啊!
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, ?- r+ i' c& g+ |7 r"When you were behind the monitor, did you notice that there were , u* M+ ]5 ]/ r0 V) E
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two cables plugged into the back of it, not just one?" 7 m/ |0 h: B( b3 M0 L
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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, n4 u4 J( |6 {. w, u7 Z6 a沒有。
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' H2 v3 a( U% D' {"Well, there are. I need you to look back there again and find
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( t" H9 C/ N- u0 t; j6 Atheother cable." " U" B: D7 j1 L, U( L3 d
! U3 j2 v6 h, C" o) g就是了，我要你再到顯示器後面去找另一條電線。
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* P8 B6 W I- x"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." " _7 u3 A- I8 J! E( L
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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3 o. q5 j) L( X J6 ["I can't reach." & z) Z' O7 h- D k: W. j8 h
# s7 {( i; D2 Q) ^我搆不到。 . M% D& x. P+ k8 c( E$ L' s/ z
0 |- c6 F: P. G( ^4 z"Uh huh. Well, can you see if it is?" 8 ?& S" i7 c% N3 {
4 i, P+ _8 R* _6 i+ `* r) [5 S4 `嗯，那麼，你看得到嗎？
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"No."
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看不到。 * k2 U1 j& D% q% ] Z) e( o
2 b4 P& h; s+ s3 x, c6 p% v; D"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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+ O8 f+ @5 O: _0 u0 s+ R"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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S) l$ H& i/ W0 e"Dark?"
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& m& f/ b2 S h4 y太暗？ , s: T& s* P# k
v& C- v% Y Q& Y"Yes - the office light is off, and the only light I have is
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" c, b, k. Y# b+ S9 h# ocomingfrom the window."
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3 @" h0 I) [$ t是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 $ U( q- _! Z Z& ?8 c+ M1 z" Q3 `/ X
+ T5 C6 v$ r# { i. ?. }7 b"Well, turn on the office light then."
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, {! N1 z- B& E/ P8 S那麼把辨公室的電燈都打開啊。 / a0 E5 c) L( q+ h, i$ `, T
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"I can't."
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( ] k% t2 i6 c4 C q$ [沒辦法。 6 ?$ c$ v* |/ X( Y+ E
: I9 r) @2 j. K3 j5 B4 c"No? Why not?" ; f% G8 c0 C" s% a- A |- y. s
5 m8 I0 Q4 R% C# l$ y1 u% f5 E沒辨法？為什麼？
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"Because there's a power outage." + c% W+ e+ ]8 H+ i
8 @1 C! ~, R. }; }因為停電啊! % ]9 e @ `7 G. T3 _0 _
6 W- J! i) Y) ` s3 a"A power...... A power outage? Aha! Okay, we've got it licked now. 4 `( t% c" I# c3 p G
0 ^/ B4 p8 x7 I) Y. ~Do you still have the boxes and manuals and packing stuff 0 w& W9 o3 ~* r! M
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yourcomputer came in?" 4 I f6 ?" U# K( k+ T+ W# x$ W1 d
+ N$ m8 K; e: \! W; W Z1 A$ q停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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% h p8 d: o: m1 J) S"Well, yes, I keep them in the closet." - I0 M2 C4 \. I% k: }
% r/ B/ P( f w& h5 k4 o嗯，是的，我已把它們收在櫃子裏。 # C ?$ _6 c# g4 M7 t0 u
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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5 ~2 [, d' e( f/ \就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 C; R$ U) F0 I8 D' c! T"Really? Is it that bad?" 7 T" m( s% z1 {5 u7 M: P4 a
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真的嗎？是它壞掉了嗎？
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5 W5 A9 o. s9 b' b) ]& v8 k"Yes, I'm afraid it is." ! s: s2 U# N4 I
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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6 S3 D5 d3 Y! h R3 u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 G. m n, f2 [7 J$ N5 \
; d i4 r& `( U6 A" M: [% w"Tell them you're too stupid to own a computer."
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0 `" K# }$ S, k8 l9 Y+ F8 s! a* Q就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
