Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 2 R/ Q( g! Z6 Z$ N1 ?( L% L2 ?1 o) ^/ ]
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"Ridge Hall computer assistant; may I help you?" ' k- r- C+ ^. f! i
" K8 @+ W, O. U+ URidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." % {1 X2 U; z( s [& s
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是的，我有WordPerfect的問題。 ) I2 b* E" G" _
% y+ R: u! D$ N9 k& P' ^"What sort of trouble?" 4 i% J: ~# G% _
1 u0 p8 G- H, N( d; K+ a# q您有什麼問題呢 ?
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, r1 j+ N' w3 r/ L: H) x$ R"Well, I was just typing along, and all of a sudden the words wentaway."
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( ]1 [9 h: `6 ~# j6 b5 }4 w. L我剛剛自已在打字的時候，突然間所有的字都不見了。
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$ c$ H; w& w% b8 }5 R5 r"Went away?"都不見了。 9 q4 Y5 g7 I8 J6 o9 Y% F& Z( `6 I
2 Z- I" O( Q2 ?6 A+ \7 W8 |, ? K5 G"They disappeared."
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它們都不見了。
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" \1 z0 c6 s* o"Hmm. So what does your screen look like now?" 4 y, s7 p# Y1 D0 G% l
* b) V9 E8 o+ `. Y- d嗯，現在你的螢幕看到什麼東西？ : J! a& C/ t" F" n/ b1 v
6 {( z# h6 @& j1 z5 n1 `7 H"Nothing." * I5 C4 j! `% H6 K
. t% i/ n7 u: `# s沒有任何東西。
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"Nothing?" : L" I& |: Q1 K; n
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沒有任何東西？
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2 P; ? K" E1 l7 b5 d# _) B"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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3 O* E/ K* x* |. q0 D"Are you still in WordPerfect, or did you get out?" / z1 p) v, {8 B& {
. e {5 H& ~; ?您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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7 W5 a( m* {5 b. }我要怎麼說明呢？ 5 G* P& C a1 C& t5 X
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"Can you see the C: prompt on the screen?" % W) b& A1 f, {
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你可以在螢幕上看到 C: 的提示符號嗎？ ?# v$ J+ h6 o( u" `
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) + c7 v+ ?- K3 p
' v% g3 c$ J0 ~: m"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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u: l' O3 y+ [) [. q. s"There isn't any cursor; I told you, it won't accept anything Itype." 6 ? ]" w$ _" B; b
$ S5 I ]" [, X1 s. `- W& N螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ' ^. `5 I8 d6 R
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顯示器上的電源指示燈有沒有亮？ ( U8 Y* f0 Z' w G
* v3 g- z( P) ], ^* h( l* A& ]"What's a monitor?"
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什麼是顯示器？ $ P& R) ]+ p8 y
% v$ m" E9 }. I& @' Q3 o8 y x"It's the thing with the screen on it that looks like a TV.
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) H7 G( K, |$ b) c w! KDoes ithave a little light that tells you when it's on?"
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$ i% ?/ {8 T ^% x6 x# d就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ $ F; j/ h( y$ F& B, ~- `
, x* P0 ?$ t$ }' I) D) |3 Y8 ]2 M8 WI don't know." 6 d* V0 }# X8 x) s% f: ~
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我不懂耶。 * l+ N7 z, {$ e) ]( m0 j
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 0 a6 W& R9 ^2 d8 }
$ {- \( N4 w8 Z, x: _+ c3 s# H那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) |/ `4 M1 o* [% a2 `+ l9 W. _
% n" }. a& P4 ~5 h3 O/ g7 u"....Yes, I think so." ; }9 X9 E$ z8 l' R, P
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是，我想我看到了。
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- c: |! K0 f- p& P- D8 j"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 P& x" A n2 A9 X6 {( o8 G
) r8 J" Z# M3 m: b: S: f% _& v太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & Y( u' f; k6 E/ l
! Z& s/ ?. m8 T$ K, m! e. y"....Yes, it is."
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7 }2 ~5 M! s6 C: Z) J有啊! ! y2 `4 {* ]8 g# C" |; b
/ Q0 R5 G# \8 e# ]' j"When you were behind the monitor, did you notice that there were ; x, ~: o. L) q! o" f
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two cables plugged into the back of it, not just one?"
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+ d7 H- b) h9 t$ R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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% J0 _ a Y, y; Z* U& O沒有。
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"Well, there are. I need you to look back there again and find
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) g" R+ g$ I2 mtheother cable." & M$ d7 x$ B( h9 f) e
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就是了，我要你再到顯示器後面去找另一條電線。 / n3 e+ P/ p/ A k$ `+ d
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"....Okay, here it is." $ X& ] S3 F5 Y5 V
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OK，找到了。 : A1 Q2 W3 P! T0 c
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"Follow it for me, and tell me if it's plugged securely into 1 `6 p! g# T7 s- l7 n& A0 ^, d) i6 O
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theback of your computer." ! {, r3 q* \- C, ?' Z
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 : \4 u1 }/ a# w! u _8 E3 t
9 o8 @ {7 k* q) ~"I can't reach." ( Q# E5 H( C6 ]
. p+ l$ B7 }# X& ?. U我搆不到。
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"Uh huh. Well, can you see if it is?" I; N% O) G1 b% G& E
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嗯，那麼，你看得到嗎？ ) p: C: t! y8 D& I5 G% d5 v
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"No."
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看不到。 7 K# J. ] d, \0 }3 _& D4 [
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"Even if you maybe put your knee on something and lean way over?" " H' @8 m( U5 S U: T4 p( u
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那麼拿個東西墊高，爬過去看一下？ 3 W6 m8 B8 m! z' H% S
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 7 X7 @: N" p0 Y) E7 t0 H8 F
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"Dark?"
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太暗？ ) {: G8 s# N) d k0 c
3 @4 D$ d0 X2 ?6 E' q8 k"Yes - the office light is off, and the only light I have is
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$ T' s+ l* b) i( l, k5 }4 B5 hcomingfrom the window."
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# ]# `! A0 _% d5 z" w; ^是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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* b* c8 Z. l5 k. v+ u7 W$ p"Well, turn on the office light then."
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: V3 k0 \! i3 f* ]# R4 N: Z那麼把辨公室的電燈都打開啊。 % j$ N- F; ] C6 B& i
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"I can't." " e( F7 J% A6 \# C1 b* }
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沒辦法。 ! [) m& V4 u' Z8 w% p0 k
! V+ B& U! i$ ]/ S6 R \6 E# U, }, i"No? Why not?" . t; W7 ?: F: Q6 R# j
. E l) N% I4 l: ^9 B: ^沒辨法？為什麼？ ! t6 `* m! ]' R2 q) ~0 ~
0 V* M- S* `& ["Because there's a power outage."
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+ B \* J) ]9 b# b. r0 W0 U因為停電啊! 4 [6 r3 D1 {3 o4 w" e$ v& _* M
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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/ g# t1 {: Z# x" `3 FDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， , L& C# K, s% f7 K/ Y
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." " [/ \) s& o2 x8 a
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 4 t3 w9 L! V: ~! l
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it was when you got it. Then take it back to the store youbought it from." 3 R+ F4 M! J/ G$ ?
9 o( z( ^ B: C; H很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; `9 T+ M7 K& J) s
M% L! V* c( F( J3 k1 |"Really? Is it that bad?" , \: h3 f: O' @$ N6 z2 N3 S$ j
, w& ^) x! t) C8 S真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." " V8 k$ {5 T* }: G& y. \
" N! a5 \2 z$ u- s是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 6 a+ k( M0 F6 @
4 A- s8 Y4 @7 K h% k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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' F& V3 u1 F# W+ Z"Tell them you're too stupid to own a computer."
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% u% _' i+ y. Y$ T c就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
