Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 P$ c* s3 U; m9 F- P"Ridge Hall computer assistant; may I help you?"
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" ? M6 [! M+ e' r% T3 R4 `: JRidge Hall 電腦公司你好!我可以為您服務嗎?
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$ b1 e/ P5 o* H' d7 a& Y5 @! {# \"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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+ g, _2 O+ c) M' N1 E"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 3 p6 T; M9 _5 o
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我剛剛自已在打字的時候，突然間所有的字都不見了。 6 K3 F. T) l% y) ?- A& ?/ y" v1 c2 R
% v7 Y* l V- ]"Went away?"都不見了。
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"They disappeared."
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. D" v8 t1 l3 B- p6 k0 {: u* m2 A它們都不見了。 # C+ J4 T5 Y" B) x
6 `" b5 r9 o2 O+ Q; F7 X/ E"Hmm. So what does your screen look like now?"
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. X4 p; x% R2 e- L嗯，現在你的螢幕看到什麼東西？ ! N( |! x! Z3 I9 N& i
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"Nothing."
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沒有任何東西。 5 R: X! K6 ~: H
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"Nothing?"
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沒有任何東西？ * p- h+ S& m( X) F$ p) l# v
, S" O `" P, R0 F1 t"It's blank; it won't accept anything when I type." 4 Y/ I- K4 t9 F! v+ [
. ?8 O( ~ t+ z1 Z, L( X5 u. l2 w: x螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" * ^, @9 t1 z9 O, f
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我要怎麼說明呢？ % E5 E0 ^3 y6 X" G/ v; A' T
: M6 P; ~7 r1 o# d2 Q, l9 Y& E. U"Can you see the C: prompt on the screen?" 4 B9 |. ^* U. V1 Q" P: P
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你可以在螢幕上看到 C: 的提示符號嗎？ % S# l$ X+ Q) T3 a: ~
$ R/ h) P9 |0 v2 v' D/ a"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- ]% q. D: C+ C. E"Never mind. Can you move the cursor around on the screen?" 9 r+ a4 A; u& {9 S7 Z9 \
! a3 l" q; j6 j不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 8 I1 \3 k8 v" o w* i9 m6 P
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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) v1 M% Y7 J% }2 Y"Does your monitor have a power indicator?" 5 }" j% I- |3 Q) |
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ ; p, | @& T' w7 D9 z
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"It's the thing with the screen on it that looks like a TV.
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; L7 u! j2 E# D+ @$ b7 y8 Y: J2 hDoes ithave a little light that tells you when it's on?" ' t( g% }, u, X0 u. p x) |2 w# e
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就是那個看起像電視的螢幕， 2 j" f2 V6 v& @
+ Q& X' I. Z1 Z3 J0 E% x有沒有一個小光點告訴你它是開著的？ ' m: v, i3 d) b8 J4 y4 I* `1 F7 f
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I don't know." ) _% c0 { E! U4 {; ]1 [, T
1 s# e4 Q* f2 N& \- G我不懂耶。
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4 N$ i$ d- P- x+ W3 h, Z$ Q"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 7 ^8 L9 Q: w0 h% U) g- y3 T
5 z( H" `6 o3 \5 N% t那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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5 K9 s" }" x1 A% v8 D是，我想我看到了。 8 l( G6 m! P. o5 d2 ^+ }$ D) i
' b! q% M* ?& }, n1 Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 0 n1 T$ r9 O5 U5 f
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"....Yes, it is."
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有啊!
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; n9 \' V) O4 l- K' o/ Y. I7 h"When you were behind the monitor, did you notice that there were 2 R4 }# t1 }- c4 }' v( M4 [( r
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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2 k/ |. }6 l$ j. I$ F9 J; u"No." 1 c( H; P2 p3 u; U c9 T
Y7 e! [' d$ J4 b+ X+ q- r沒有。 : y/ j& J/ X* ~6 a7 I+ z' Q) X
! B: C- o. M0 w" J% w4 X! o( `"Well, there are. I need you to look back there again and find # u6 A# v: D8 l: _4 b1 \$ S- m4 D
; h5 p9 [0 U4 ~' J utheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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8 G$ O# b: y- u% e1 t a1 h"....Okay, here it is."
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y" q, U, q6 t) P# X3 {OK，找到了。
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8 y0 F9 ?/ m2 U1 T- Q/ M"Follow it for me, and tell me if it's plugged securely into 1 t/ N7 p9 _, e
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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% i; F2 M# Y" G! W"I can't reach." : M/ h. H! @6 ~& K$ G2 j
; Z' b- G* J( Q" @我搆不到。 1 E6 I7 U2 S% k$ O* o a& p- |( [
, B, V0 O7 t: j1 y"Uh huh. Well, can you see if it is?" . ~! X ~! s# R* `+ \0 h
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嗯，那麼，你看得到嗎？ ) I4 _9 i9 K; |4 l1 ^ I" f3 i9 S
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"No." . b N$ u8 O; ]
9 |+ [6 Z' W+ G/ s7 n看不到。 : j5 O$ t" i7 i$ g
. D4 b7 }; S& o! U$ l. c"Even if you maybe put your knee on something and lean way over?" 7 S3 V: q& |$ A, p8 ^7 I3 }
* u m0 `" P; O8 {# ~/ Y那麼拿個東西墊高，爬過去看一下？ 8 Y2 R& g( K# c4 d6 M. k: I1 ]
) M6 _2 @7 w0 I! N% @9 ~+ _+ U"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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( U+ q0 H- } x, t) @喔，不是角度不好看不到，而是太暗了。 ( x, c7 Z2 j9 g7 R7 z6 a/ B2 ?1 A: N
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"Dark?"
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太暗？ # M: A4 D6 P d r% g) w
% M' F* p- U `) @6 P, q+ \- y& J"Yes - the office light is off, and the only light I have is
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8 l" Q/ n9 _/ C* F. Lcomingfrom the window." $ q$ d: ]* A+ M5 Y) D9 |
/ E! e/ `. C, P3 b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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# [6 ~# I; k! X% @9 m"Well, turn on the office light then." * T% O9 e: K( S& C8 `; p+ y
' }* i3 W) ?. g8 w" }那麼把辨公室的電燈都打開啊。
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"I can't."
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, n) e- t+ ^: l. q5 l沒辦法。 2 d. c9 n) V+ I& v2 ^% H# n
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." " A. i( ~) g% i1 S7 k2 ?
) L: c" M2 p% {, N6 s因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 0 H( ~. C5 |- |' K
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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% D0 H- B: O/ B( h電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 ]$ A% p9 f4 ^) n% o" C% g- b/ c
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"Well, yes, I keep them in the closet." ( H/ \" S' v: D& H2 q! h# y
1 M: h# c! I# A8 N2 c: [9 }嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike : N! h& W9 V* i- v- b- z
: H; g7 g8 j+ B4 T+ ~ o3 ~9 ?; Oit was when you got it. Then take it back to the store youbought it from." . d3 s3 |( K6 } m |
7 q% Z# l& @& l* u" b很好!去把它們拿出來，然後把電腦搬下來包裝好，
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9 ^: n. I2 u' `+ b) k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 5 H- V$ [2 H5 B' k. l% x
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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1 X/ d1 d2 W* A5 w; L' N3 A是的，恐怕是這樣了的。 % V' }- q# E( S v# p* |
J% O2 M2 W' P' w- Q3 n3 M4 F"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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1 L! w2 a! a' I% k! j& F8 a"Tell them you're too stupid to own a computer." 1 Y. z" X1 d% U
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
