Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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# H+ S! u, k$ I9 N"Ridge Hall computer assistant; may I help you?" , x; u. P. i: D7 t7 o& W5 ]
8 G+ E( t2 d' ]4 G. Y) Z: ?" yRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." * R5 H( E. {) U- p" f6 E
~7 u' B3 P b2 I% d& J U* L是的，我有WordPerfect的問題。 + r" A J8 @0 b( U8 n* a8 a" A0 ?
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"What sort of trouble?" ) Z) i( e& a6 y* O
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您有什麼問題呢 ? 1 x- w5 J6 O. X$ L7 V8 _
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! s' U" f5 i: B# b
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." + o. j! }. X6 O; y; C c
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沒有任何東西。 * F5 ^. [9 E1 e
& {; b2 S6 u+ q; I( \"Nothing?"
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8 B% _$ j2 d% H. c# d5 s# ~沒有任何東西？
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( x: F% N- Y4 g7 Z. w' Z; w"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 4 \5 k" Q0 m( \3 j( Y8 }! Y
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"Are you still in WordPerfect, or did you get out?" # v, P. O% r+ u3 ~
% O+ c4 ~7 x" q- W- s7 h6 x2 }! u您是否還在操作WordPerfect，還是以經離開了。 , z/ x) L+ s( d% l. a r
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"How do I tell?"
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% F- X* E& ?# {2 `我要怎麼說明呢？ . q, `" V$ P5 `3 H
( X( O, {& ~" C"Can you see the C: prompt on the screen?" ( ?0 j5 ]- F/ T3 [4 Q6 | ]
3 X' `7 L$ G: a m7 F你可以在螢幕上看到 C: 的提示符號嗎？ 9 d- T% L' W2 j1 s
- n) K1 l- a/ t"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) V) `2 ~! x! [" f
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"Never mind. Can you move the cursor around on the screen?" + w3 Q9 F$ g8 J3 u% I
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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+ o! f' ]4 ?. [! y6 t: T螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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2 z' ~% W" l1 Y- I0 J"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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9 O! ]+ P7 ?. }& y! i"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 3 ^9 `; s% `& R
0 z5 B7 y5 D# D" F7 w+ G4 [Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 6 _% g8 m( n8 Z' a& U( [; ~, w) J
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有沒有一個小光點告訴你它是開著的？
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$ X& v: \8 d$ m$ |: V# m$ r& k2 i" jI don't know." 7 b3 Y a! J6 y C; t
$ \& M, Z5 a$ j% j! z( w我不懂耶。
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7 D7 C* x, r4 q"Well, then look on the back of the monitor and find where
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% l3 l# U* x" G* Sthe powercord goes into it. Can you see that?" 7 g; Z* n. B, b' c
' J4 q3 l7 t! e/ j6 `那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 4 a4 ` Z! o, o! O: X, \" ?
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是，我想我看到了。 4 {) j+ F5 Q) B# B1 {* e9 w3 A( C
# C* R* h: F4 [5 O- Q"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ; F% A9 A6 D# l0 v
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 v J r: L3 O8 b
! E% Z* C+ u4 ^; a# I2 _2 G"....Yes, it is."
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( @, r& |* W& j有啊! ' T! c" M2 Y( x4 Y
% S. w2 ^" a2 o* ^& o7 p, C! r"When you were behind the monitor, did you notice that there were ( Z' n6 T, e# y: X
Q" ?9 g- X# Y. `9 stwo cables plugged into the back of it, not just one?"
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: w6 i8 h8 S5 |9 n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ a! T B% U5 @6 N! o4 `"No." 8 Y6 b# c8 j+ ?0 \& O
1 l+ g& a6 z& ?0 N' r$ }沒有。
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5 u: _* o3 p" X! W& A0 x1 J' R"Well, there are. I need you to look back there again and find
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- k( N3 w% X5 Y v* Utheother cable." : d* x. a/ P5 W8 s& @9 K9 v
6 }7 C m d5 E5 L' [' U$ T! {( h& s就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." # r, p- U7 o+ D+ E3 o* Z$ `
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OK，找到了。
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3 Y3 r' z' p' s"Follow it for me, and tell me if it's plugged securely into 6 j N; D- g& ~3 r) p7 \7 ~, @7 P
z- T/ P+ d; r1 S+ p$ Ztheback of your computer."
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' A. z$ J% [' Z/ N* f; K再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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) s0 B' u8 P0 O7 P3 k8 S0 J" B4 F( m嗯，那麼，你看得到嗎？
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"No."
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* N4 i0 ]+ B: M: M$ G8 i看不到。 9 ^/ Q6 Y: A! a& s; U1 z( ^" ^
- k! Z! q; f9 `& c"Even if you maybe put your knee on something and lean way over?" 1 I! ]+ {9 s1 A, h. k0 u: V
0 F* G5 c e* x/ M" \那麼拿個東西墊高，爬過去看一下？ ! J3 d0 b8 b5 ]4 k, L
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 B# L: Y) N5 U- M, Y% J
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喔，不是角度不好看不到，而是太暗了。 ! N1 T2 n5 R9 S6 P. A K4 ^
' E2 x* _. I- j4 _4 g"Dark?" * f6 X0 O3 m" W- V7 I* j, |
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." . c$ p% V& C/ M2 E# h
! a7 K9 S8 E! B. n2 C是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 W6 \ e' X1 S0 e* u
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"Well, turn on the office light then."
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2 g3 r- m7 k- D# F- v% ]那麼把辨公室的電燈都打開啊。 8 D, {+ K+ ~" ~0 o
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"I can't."
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8 E6 \( }, D5 V6 e/ J沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." 8 c% h% I( E% t4 i# f$ M9 a
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. ) P5 w' b* v8 L! F& n" T
+ D7 b# ^1 K& i I# JDo you still have the boxes and manuals and packing stuff ! S) g7 |" k) \& r% h
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yourcomputer came in?" & a1 j+ a% i, Q r( @1 K; L: \6 Y* J
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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# K9 i' F! a: A5 D8 n電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' S: P- r( V9 c, [' Y' w
/ ~3 F" I+ c! Y M' \+ H"Well, yes, I keep them in the closet."
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) w3 {: ` {9 G! x' R嗯，是的，我已把它們收在櫃子裏。 " w4 v" j: M$ i6 E" T/ x/ K2 w E3 T
) z% U) B) c8 k M"Good! Go get them, and unplug your system and pack it up justlike 4 N' O; z3 D" b9 P
4 n2 {: W, t9 ?/ ]5 Git was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ S4 W$ ]+ q' C# B# G
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"Yes, I'm afraid it is." + a% A) z! @8 \7 K, R
& |% g: }& R% t/ d是的，恐怕是這樣了的。 $ w9 @" ?% M7 s+ s2 H
& b, ]3 @: E- N8 ^"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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) k. ^5 l) W5 N: A. @+ U s"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
