Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 $ ]$ n' [9 ~" ]5 G" x1 ]) C# r
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"Ridge Hall computer assistant; may I help you?" ( g7 n3 x6 ~) I8 x4 [
$ A/ r, z z# W% h0 `Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 I4 Q' Y2 T* x% ]& H+ q( s
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"Yes, well, I'm having trouble with WordPerfect."
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& \* W! b' e# I3 X! J' b& q( o是的，我有WordPerfect的問題。 6 h8 O' S1 a( e9 L; ~* ^: z0 b' f
: Q X3 z& D: W; `2 P"What sort of trouble?"
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: u2 ?7 ? s" e2 f您有什麼問題呢 ? g: d" B. ]8 @" A( K
: P! V- @6 Z2 ^* f"Well, I was just typing along, and all of a sudden the words wentaway." 0 r, B7 g3 L3 u, A& I `% a" B
/ u8 }6 Y2 T! o* p6 H6 b% Y4 ?# f我剛剛自已在打字的時候，突然間所有的字都不見了。 2 L' v% c; V! K' ?5 l2 V3 _5 `; S9 W
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"Went away?"都不見了。
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"They disappeared."
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, g; m/ I9 K* G& }它們都不見了。 ' Y9 p: C% j* i( H
0 z+ l8 A5 Q% U: W. q. P"Hmm. So what does your screen look like now?"
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* |. I1 a. E# K嗯，現在你的螢幕看到什麼東西？ / i5 f; _% O- ~) R9 H
& P# B5 g+ l- ^/ k"Nothing."
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% [8 l: V! p H9 G" C沒有任何東西。
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6 f7 ^7 Y, U( m2 J1 x"Nothing?"
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8 ]* t- b- G8 x$ k7 H& O5 {沒有任何東西？ ; a" e4 _0 C$ O4 B& {1 j4 @' v7 g
8 ] y0 k8 \$ A0 n' O"It's blank; it won't accept anything when I type." + R9 {4 a: j: W9 [
6 Q! V$ M: {; L: X) p螢幕是全黑的，我打的字它都沒反應。 . {0 H8 P/ S# O2 r+ m5 C' L
( z6 a# b/ S/ P) e7 y/ {"Are you still in WordPerfect, or did you get out?" 5 z; Y- E8 Z, q! u" l$ a% M
2 x- U9 T7 Q% z. p您是否還在操作WordPerfect，還是以經離開了。
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$ H2 c$ [; G4 t1 { S3 ^"How do I tell?" ( v5 W) o- e) F. W/ O$ c+ E0 Z
" T8 x3 U' M$ ]+ ` K' t我要怎麼說明呢？
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a1 O- d: d4 m% Q# S$ z/ S"Can you see the C: prompt on the screen?"
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. X: Q/ j; ]% P0 N你可以在螢幕上看到 C: 的提示符號嗎？ 2 @( C* f! b7 W/ `% I0 C
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) , L9 j* u' w \
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ # @3 k( d1 B# j% ~& B e4 i7 }
# v1 `0 J% Q3 h3 _"There isn't any cursor; I told you, it won't accept anything Itype."
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?# ^7 S1 | h7 {& J; ^5 I螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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0 R3 K4 g2 u% t, z1 W"Does your monitor have a power indicator?"
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, Q! Q6 p( |$ A顯示器上的電源指示燈有沒有亮？ 3 k3 }# {5 l8 m/ n2 w+ P
2 Q$ c D# D5 F2 h1 b"What's a monitor?" ! P9 e" J8 @2 O# i$ E X2 o
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什麼是顯示器？ 7 L l0 m/ _* P. r+ N% t
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"It's the thing with the screen on it that looks like a TV.
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1 X2 H: a2 R& E3 g6 U( P$ nDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， / d7 d1 K/ b/ U2 `
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有沒有一個小光點告訴你它是開著的？ ' B8 x. y6 O: @" ~
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I don't know." ) \9 I ^0 s" t. U0 a
+ i* |! Q5 D5 r6 _7 I# l- J我不懂耶。 # T1 ~/ n8 k5 ], e# D/ o+ j% p( i8 l
% `. {5 y4 i r4 x8 n' T, i8 U"Well, then look on the back of the monitor and find where $ T; v) g8 l/ [2 Q$ o: U
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the powercord goes into it. Can you see that?" S. { l9 q# `# z9 e7 l
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." : L& m7 @7 n3 u3 y! L
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是，我想我看到了。 ) K: W6 v/ C8 `$ d" ]) C8 Q
5 \: g! S ?; Q6 d"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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( B! t+ J0 g/ O) `( `# \( g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : L' v4 d' U9 o7 F p, S
( Q( r9 t" e3 ~- x" |# m/ R* a6 D"....Yes, it is."
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& Y- v) B& \4 {" u有啊! ; w+ A4 D: `! q; k* `( L, c- M) N
8 Z- }# b, `- Z# ^1 U"When you were behind the monitor, did you notice that there were ; P% u4 u+ `+ @# m3 G; D6 ^- k
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two cables plugged into the back of it, not just one?"
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K4 C: y* Z& W( ^0 G. n" I4 {, i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 l0 c8 T* q! Y* H5 {
& u V9 K2 F% _( C) r( K"No."
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$ L: M1 @) W1 X3 V' { W沒有。 6 l3 q9 Z- j! ]2 D5 h# L
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"Well, there are. I need you to look back there again and find ' b a+ `9 _$ L' [7 m, a2 e& Q
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theother cable."
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9 `8 |; @3 z' }9 H; J就是了，我要你再到顯示器後面去找另一條電線。 ; f, L7 ~- J6 {3 h5 z4 f7 x) E. u) j
7 {% Y9 D" D; {1 m( V"....Okay, here it is."
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( S2 f2 |% {2 G, i2 T: aOK，找到了。 5 Q+ b; l9 p( {' N \! Q( S' u: B
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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4 S7 D* `) p9 M! M* ~$ M3 s, l# d再替我找下去，告訴我它有沒有確實插好在電腦後面。 " U# D9 m/ p$ i8 e a' N# d2 r
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"I can't reach."
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+ @+ y% ~' {2 J我搆不到。 8 x: }5 g% V' R' X y
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ' k! ]! r) R: j4 F0 |: [3 r
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"No."
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5 J1 c N6 R5 X( r' q7 h* O1 A4 H看不到。
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"Even if you maybe put your knee on something and lean way over?" 6 }$ E3 x# x1 Y Z2 V
1 z k; D- N+ B2 q那麼拿個東西墊高，爬過去看一下？
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' @; o& e7 K9 o* [2 A"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 # @# w) b) r) Q4 z$ a/ t! z) A8 L: d
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"Dark?"
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}; V# m6 g( j% B太暗？
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1 c8 u$ X* j5 \7 k" m' d"Yes - the office light is off, and the only light I have is " i9 b& j* _- ~3 ?8 J! q' p$ D6 X
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." # w& t7 L* {" h
& k: J: e2 C$ r- s, V那麼把辨公室的電燈都打開啊。 4 @8 @5 {/ I/ Q6 J2 J
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"I can't."
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沒辦法。 . u- m/ E' Z5 {8 P8 V U, Y4 B
$ O" U2 l* k2 W- ~. J. W"No? Why not?" 4 z4 k8 i: I1 U* U g1 R& J
; q7 k. n. B9 A& i. ~沒辨法？為什麼？ * {1 A) B: R) `$ C
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"Because there's a power outage."
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因為停電啊! - s2 S7 x0 X- p/ p
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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$ q" \7 t! M4 K _; q- fyourcomputer came in?"
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: m8 S; c' u- ^; U停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 9 h( y5 x5 E5 x" h
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"Well, yes, I keep them in the closet."
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( A* H6 p! A% d嗯，是的，我已把它們收在櫃子裏。 : d( H+ z! x& G; C! l0 R/ ?
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"Good! Go get them, and unplug your system and pack it up justlike " l! s# d1 N1 L% v
- y8 K9 e& n Ait was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 b4 t% ]9 M9 [) J' I
3 `. M+ z* u/ |# Z就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % ~$ [- q9 ^( c% H+ W
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"Really? Is it that bad?"
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$ b" N- c; {8 o6 v* W9 ^; E4 m真的嗎？是它壞掉了嗎？ ' \+ z3 ^9 O c3 i5 G
; v! Q1 B# }) E3 H' L: Z"Yes, I'm afraid it is." . R* ~; o- T: V, H3 C. }4 I9 H5 y
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是的，恐怕是這樣了的。 6 N4 z- N+ r- X, _; i" U4 u0 f
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"Well, all right then, I suppose. What do I tell them?"
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3 z5 j( \3 {7 b# p. f$ V- B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 ~1 }% R0 T$ D+ |5 u"Tell them you're too stupid to own a computer." 3 F4 I x2 R: r
# A7 ~8 \1 ~: h% l. `0 l就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
