Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 % p" R! K$ D5 B6 a8 o
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"Ridge Hall computer assistant; may I help you?"
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2 S) ]) [7 y# ^" ^% }1 Z8 HRidge Hall 電腦公司你好!我可以為您服務嗎? 7 Q9 @% H2 }' Z
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 : H; c! ^0 a( C1 \8 W% G
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"What sort of trouble?" 3 X1 w- [2 _+ o2 M! d. e. K
; L$ L( N- o( \" M7 }您有什麼問題呢 ?
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/ y7 A# A: d6 r: N"Well, I was just typing along, and all of a sudden the words wentaway."
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. c5 M; o0 N/ M! E7 R9 B8 N我剛剛自已在打字的時候，突然間所有的字都不見了。 # V t* S, E `. a+ I# N3 F/ ^
! b% p+ [! }6 J6 k3 y"Went away?"都不見了。
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7 u6 H4 J. V1 |$ y"They disappeared." " n! V, W2 p$ B
$ |# f$ y& W2 D+ T它們都不見了。 + B0 T2 @/ ?- x) ]3 s6 m
1 a4 V! ^$ {3 G) {/ h4 S8 G. x"Hmm. So what does your screen look like now?" . \* Z& y( ?* C) @
- u9 F9 E( e) B. B1 r5 K& L7 S1 r; R嗯，現在你的螢幕看到什麼東西？ 0 Z4 y, p& `: |/ l. u
, H U% y+ a% T+ b" ]+ B"Nothing."
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沒有任何東西。 6 E8 d6 ], f$ M+ ]! D [
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"Nothing?"
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沒有任何東西？
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- a. a! B" J# \- }$ u"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 , L7 J6 K9 T' I0 `4 N
# v9 S) G% I; l( C/ v" [' d: X"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 " Y4 y2 o9 x" d/ `
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"How do I tell?" $ I+ g! X5 x a" Q' k
h& R4 Z( N, f8 d我要怎麼說明呢？
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1 s9 B7 U) e" ^"Can you see the C: prompt on the screen?" 9 t. E% l( ?3 s3 `
1 d. A9 M! r/ @ D# d/ d你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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& O" @4 M; E/ Z: v- ^ K什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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- ] T' r0 J/ G5 I) _. D不管它了，你可以看到游標在螢幕上嗎？ 4 _, `; m4 m" U
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"There isn't any cursor; I told you, it won't accept anything Itype." + [8 H4 B# O7 z/ J
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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# Z( c9 M) N2 M# Q1 n: d7 y& g/ `"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ $ }2 K4 R7 s2 F, }2 Z0 E
8 k- X0 V& H0 H( k"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. % u: N) h; Q2 R. a% \0 |% k
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 6 R/ ^2 T& U! ? _8 \, E
R. J' Z; K4 u# T# y* g4 d6 {有沒有一個小光點告訴你它是開著的？ . U5 Z& D$ c/ a$ J
! K% w t- Q/ ?6 D# m" [( zI don't know." + a. f3 K0 n' t$ P
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我不懂耶。
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. m. Z+ j9 L# Q% Q$ Q2 S"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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0 c; f( Y* |! B. }8 w) d; q9 y, e Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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. D. V( L: Z# [+ {7 M! `7 n8 n"....Yes, I think so." N6 G8 ~' x9 ?/ [' |
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是，我想我看到了。
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9 ~2 L4 K6 s$ a" g" Z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . B3 z5 C1 i ?; a1 s* r
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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1 L1 t: O5 o' E- [+ v7 V- o" |0 w"....Yes, it is."
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有啊! - S, }0 ]& C6 I$ L5 ?3 k. j& z
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"When you were behind the monitor, did you notice that there were 8 _' r. ?: L, n0 u+ U4 t
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two cables plugged into the back of it, not just one?" & g. Q0 S$ \8 C5 v) y
" A$ T( r( g7 t. u! c; O; T你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 |2 q: s! N/ `8 c
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"No."
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3 u f% J: @" U/ X9 l B沒有。
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"Well, there are. I need you to look back there again and find 3 R6 g$ F: V: W- z: l
: g/ x! p9 [: u6 k/ j* B. M+ Gtheother cable."
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8 R4 Y# I: H! u# ]就是了，我要你再到顯示器後面去找另一條電線。 " n2 F9 Y5 [7 J% o% F* x7 J
* S$ S2 o9 v( Z1 b+ G"....Okay, here it is."
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OK，找到了。
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3 i% L8 q% o3 d- E" q& g9 M7 k"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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0 G( {, u5 q: L; v0 i再替我找下去，告訴我它有沒有確實插好在電腦後面。
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: j0 N$ } N# ] Z' k+ v3 y0 b"I can't reach."
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$ _5 m ]0 Z* [% S3 j我搆不到。 # I8 w: V4 Q0 l) f2 w9 B* o- @- Y
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"Uh huh. Well, can you see if it is?" * j7 h( D8 ?% c6 H
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嗯，那麼，你看得到嗎？
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, q9 f& w2 z9 w) i"No."
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% [+ c2 `6 [- ~* _看不到。 / a; h; Z4 f3 N6 V; h0 U
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 9 {2 z5 l: i$ k: w
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." , W8 {" ]5 L( O6 c6 A
: C' n3 z' ?5 O; u- l2 ~喔，不是角度不好看不到，而是太暗了。
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"Dark?" ; e4 O- x5 }' j$ [1 s* u
3 h4 ]% R+ Y! g ~" v8 {! i1 A+ S太暗？ 6 B" H8 K; u% @4 |0 I2 I, R
. p i s4 J5 T4 q4 @6 d2 ]2 o"Yes - the office light is off, and the only light I have is ; s9 n4 _" E2 S1 s" f \) {: I0 b, f
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comingfrom the window." ) f$ J6 ~& N/ b' Y2 d8 g4 i1 K3 _
+ y! x! T1 m+ s% J是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 Q# }: t0 p& z [5 F
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"Well, turn on the office light then."
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6 U% I j( E; V那麼把辨公室的電燈都打開啊。
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1 v I( f$ ]% q0 x% F"I can't." $ a2 w6 Q, {8 G: Z% y: Z7 n& c; [
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沒辦法。 r4 Q; p! l, z. V5 p( W
/ P! R" {* K4 K"No? Why not?" ( B& R% w6 Z/ }5 y6 c9 d' f* c
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沒辨法？為什麼？ / X' r; n8 r6 y y& s* j
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"Because there's a power outage." 0 Y& I: d0 `+ X6 ]( a
/ \: D1 ~4 W( C7 N w4 `( N因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff # [, a) y/ M! R
4 a" H8 R: d! G# |: nyourcomputer came in?" ' [ P3 B8 ]. E/ w. E# ~4 F: }
& D7 P1 [0 D9 J' W, [停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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" s, Q0 ~& A$ m& L5 bit was when you got it. Then take it back to the store youbought it from." 9 W# u. Q1 [# }0 e
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很好!去把它們拿出來，然後把電腦搬下來包裝好， / Q+ [, r4 O$ e/ n
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" . o; \$ r* A, R
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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2 i' O, T6 h% d- M3 L) o是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" - `1 ]9 l/ {2 Z( I2 F! }
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ # i! H- w& C" ^, X" D6 }, }/ m
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"Tell them you're too stupid to own a computer." - ?8 F5 _* a& c& b9 z1 X
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
