Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 / L/ j" C, t9 \9 _
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"Ridge Hall computer assistant; may I help you?"
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3 s# n+ G% @" }2 o1 CRidge Hall 電腦公司你好!我可以為您服務嗎? + u+ C, B4 [* ?, ^
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? : b- J" G+ _! f( j
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"Well, I was just typing along, and all of a sudden the words wentaway."
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6 D8 {' @- \/ a+ J我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 ) ?/ t q u* n6 l/ `
, A0 D1 J$ \4 ~1 H' \) Y2 t+ l. k"They disappeared."
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它們都不見了。 - T* I7 m3 _$ P0 r( d" `8 [
2 M. s4 k4 H3 \9 F( r" H"Hmm. So what does your screen look like now?" $ [ p; m: E# ]$ R, r* R
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嗯，現在你的螢幕看到什麼東西？
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& X3 n2 E+ W& G1 R9 U( c9 l8 k5 b+ o"Nothing." - a0 |" }% }$ ?7 h. R+ I1 [+ l
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沒有任何東西。 % I% K0 z5 A' h
9 n; I) y9 O) Q"Nothing?" + n$ ~3 q4 F3 f
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沒有任何東西？ , J% E) Z% F! s) P5 J
6 s0 Q' P+ F9 w0 M6 l( p"It's blank; it won't accept anything when I type." ; z5 P5 k3 q( ~7 f8 [
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螢幕是全黑的，我打的字它都沒反應。 2 V* u3 x; ]$ N
# p: z% D' C" } @$ _8 p"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 : ?; g8 Y+ u. n
: ~. S1 s: Y/ z4 U# ?"How do I tell?"
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我要怎麼說明呢？ ) P+ G* W( l' K% \* l/ s
$ R: R) V% o3 F* s"Can you see the C: prompt on the screen?" , o2 c* n' V Z. E' l: P7 S
) q; L- c7 V$ X你可以在螢幕上看到 C: 的提示符號嗎？ 7 o7 f- f2 ?' D7 R+ q# f) @; N8 V
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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' j/ J! W# v C"Never mind. Can you move the cursor around on the screen?" A: N+ ]# ^) Q/ {
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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( x9 w! R6 c* V3 `螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ) ]+ P& [& L4 E( O' t A
% i8 \3 w5 j- s' b顯示器上的電源指示燈有沒有亮？
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( @- [+ H2 J1 _$ l; i"What's a monitor?" P1 o6 B5 m* U. c6 o6 y E
1 W' ~) A" s0 _: }/ {1 F, ^什麼是顯示器？ * B0 @ u7 B& r' K
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"It's the thing with the screen on it that looks like a TV. 6 h. P6 J! \8 H3 T
4 _) @$ n7 G. ^$ l/ d; }Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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! Z' Z7 }$ B; Z0 ~$ P有沒有一個小光點告訴你它是開著的？ ) q d) i' S+ w9 I
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I don't know."
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我不懂耶。 9 l7 y7 Z3 o2 G! P6 u
/ `! s5 ?) h4 O3 a3 I Y; |"Well, then look on the back of the monitor and find where
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6 K1 W, I$ D3 Q" _2 jthe powercord goes into it. Can you see that?"
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% A% P6 b! h6 }5 ~那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : U2 y; n* c; o* n1 ]
X/ |" J7 b% k, l" i' b"....Yes, I think so." ?' _6 k/ F9 X% @. W
2 _( t; R- [; W* {7 U) D e3 Q是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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* j2 o+ W7 o/ G5 \3 h8 C" d/ ]太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . V0 D/ v# y; ]1 r, j `
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"....Yes, it is." & Z0 w2 [& a5 @* b+ X3 q2 f' ~2 [- m
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有啊! $ N* `7 ~; I# [9 y& v" o
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"When you were behind the monitor, did you notice that there were
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/ v, Q1 v. S* N- u4 y( Ttwo cables plugged into the back of it, not just one?" 9 z0 x+ l4 d! {+ S# l
% C2 u+ ~- T, I9 r: W8 n你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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! L8 o1 e3 `) d( T0 t# b- J& f沒有。 + r5 L" H; e5 I5 |0 C
6 V; @6 Y' L1 U6 t( e0 ?"Well, there are. I need you to look back there again and find
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; a3 y3 V7 `" Z; |theother cable." " M+ `- X+ a/ L+ q' c
5 w) p9 k. i1 Q, h R& E就是了，我要你再到顯示器後面去找另一條電線。
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! b7 `0 V& A' {& |"....Okay, here it is."
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# N; z, R$ K' q6 ~' |2 nOK，找到了。
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9 {3 ]. a& |' U* Y; l1 i"Follow it for me, and tell me if it's plugged securely into & R+ [7 w9 z. g# E+ @ o' ~/ ]
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % q7 _! O5 t# L c
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"I can't reach."
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我搆不到。 6 Q/ l0 b' V$ \3 U& {! |- F+ A
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"Uh huh. Well, can you see if it is?" ! c3 C+ `9 ^& L
$ ~% y/ o& X5 Y, f0 D0 {4 G嗯，那麼，你看得到嗎？
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"No."
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看不到。
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1 K; `' C+ c8 g- T% P"Even if you maybe put your knee on something and lean way over?" 6 y% t' d0 G: I- q4 J
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那麼拿個東西墊高，爬過去看一下？ + @- r7 C2 Y3 R2 U3 S
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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7 T0 Z; `* A6 R. p* `喔，不是角度不好看不到，而是太暗了。
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8 q2 }5 p8 B" f8 q. l% m8 U7 _"Dark?"
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" I8 S$ a* }: X! i* P4 p9 W太暗？
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"Yes - the office light is off, and the only light I have is " ~% ~1 [1 Z5 k4 t
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 ?% ?# W- ]2 q( g
8 F0 s/ ^+ W+ p7 w! N, G"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 A( H6 k5 d) M6 i$ U$ n
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"I can't." # X5 E g4 P m+ P
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沒辦法。 - _; J: u2 ?' T' K* Q' ^
1 a* I6 k4 V: v5 Y"No? Why not?"
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沒辨法？為什麼？ * L0 \2 ^9 J, I( U. g
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"Because there's a power outage."
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# n) H; T/ H" C2 W1 r因為停電啊! 3 ?) n" W* F5 v7 a0 I1 s' S% O
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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9 d; S# x2 m% t3 O l" BDo you still have the boxes and manuals and packing stuff ( g5 \9 h' C/ v, P4 U
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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& R4 }, d# Q2 [' T6 {( t/ m電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# V: r7 P7 T- [7 l# f& j"Well, yes, I keep them in the closet."
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7 W- f7 ?, v( u3 B4 E* ~! U嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike * {) X' s* ?1 f, W: Z: M
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it was when you got it. Then take it back to the store youbought it from." $ Q" Y& }( B. F* F
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ( s2 K4 _ b% W6 [
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 " W/ ~( A* ~: i% h L5 e4 g
( |$ x; k* ]" o$ {' m8 ]3 ~9 r% L"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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. J. M5 ^1 d( }# x. g" E1 W"Yes, I'm afraid it is." 1 P" z7 U8 D# b2 Q1 U7 N
! K }* I; ?$ ~) E; [: p是的，恐怕是這樣了的。
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U. [- r; m# W( U0 Y! N"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( N# a5 Y3 X$ n- _5 I; K
1 t9 i- h/ F0 j8 H# T- v _! r"Tell them you're too stupid to own a computer." ; H/ ~3 P- b. a1 |0 F5 B6 r8 |5 B
8 P& L% \# l" R" J就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
