Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ! `- b2 W6 u- t
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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- s! ?0 a) h g5 G0 J. ~# ^"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 , W8 r9 f7 N& A% ~- W. N: u1 w
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"What sort of trouble?" ( i6 h$ [3 Q' q6 U) ^, |5 S
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您有什麼問題呢 ?
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8 ~5 s+ e5 ]- c+ ]1 m8 B! n- `: C"Well, I was just typing along, and all of a sudden the words wentaway." 8 g5 l- f, a E/ y( x* v
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( k8 g* p, H" n' f' N
: }3 |! W/ t3 Q9 a- _( z; Y& }"Went away?"都不見了。 * q% |+ J, h) y; Z* o
% j9 p3 T% Z: f( U2 Z9 | Z"They disappeared." 1 u: p& g% H5 g
, w0 e/ I9 _4 I( I* u+ n, ~它們都不見了。
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/ O4 ?" V- W. ~3 e$ u; J"Hmm. So what does your screen look like now?"
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* N- Y2 s& r1 M5 N9 Q) f; Q, O" s嗯，現在你的螢幕看到什麼東西？
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2 |) N% _7 ]. Y4 a: n2 f$ n"Nothing." : b0 O- O3 U7 R
, ?# z4 U) e, W# q沒有任何東西。
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- M& G/ n; n4 u/ k4 ?- X"Nothing?" . ~3 h3 B$ T& d0 M3 A, W9 q
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沒有任何東西？ 3 C( w. y5 i2 t3 v( o, l$ y
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"It's blank; it won't accept anything when I type." + Y# i* D& R L: W/ U P9 ~# b8 T4 J
0 }& y: ]0 d& x: Q7 W# b8 u螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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) H) i" V5 Z' j$ q/ f您是否還在操作WordPerfect，還是以經離開了。
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3 g. ]- @% B, ^2 i1 B- {"How do I tell?"
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我要怎麼說明呢？ ; h; ~5 R3 [( E8 I9 N
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"Can you see the C: prompt on the screen?" ! _+ K8 K3 j! M. \. f# Q: h
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你可以在螢幕上看到 C: 的提示符號嗎？ . x8 b9 Z% V- w6 N! A% J8 h
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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3 R( B' t& X$ T2 k5 Y' ^8 ?: C"Never mind. Can you move the cursor around on the screen?" 2 V) h( \$ H9 ?" b/ r1 }
$ \: Q1 F& \2 t" u I6 E, L# }不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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2 z; W" w* a: b6 f顯示器上的電源指示燈有沒有亮？ 0 _1 t* i/ S6 ]# k
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"What's a monitor?"
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什麼是顯示器？
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/ j! r% a2 E0 ]+ P/ d1 v"It's the thing with the screen on it that looks like a TV.
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2 e: S2 ]6 i3 l& g( m( b9 L* H: JDoes ithave a little light that tells you when it's on?"
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' } A# y9 R$ I$ V就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ - G2 k: y1 W- C, R
5 ?! }, ^! y0 r" ?I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where ( T7 i# p2 Q2 `9 c& W
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 5 `7 s+ G0 I, W0 n7 E
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是，我想我看到了。
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) g* y4 ]% x& H/ G8 k2 K"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; h9 ^& v7 w: ^5 @
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"....Yes, it is."
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有啊! ! X# F8 y+ {! p; I' e6 @; M
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"When you were behind the monitor, did you notice that there were
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' j" B) R7 o7 |two cables plugged into the back of it, not just one?" 7 L1 @6 }" {. f4 V7 e' }+ j6 f2 p4 A
1 q! l' I1 E; o# O, v9 b! d你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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. B- a- s k+ k- @"No." & z0 E; o- R/ s
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沒有。 7 {( Z5 J6 S6 X( z0 f
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"Well, there are. I need you to look back there again and find
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/ Y( |7 p: A1 G: @1 `* `7 N# f' Ltheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 & `4 j0 p# q; ?: K
! ]) r9 N# b5 A"....Okay, here it is."
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( u) U+ z0 X$ n; A, y( `OK，找到了。
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0 Z3 a \" E$ [- l4 S"Follow it for me, and tell me if it's plugged securely into
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, ?, _) i& }0 t3 Stheback of your computer."
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* |0 s& `9 T$ E! ]! C# T再替我找下去，告訴我它有沒有確實插好在電腦後面。
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. x( f1 C7 y2 K"I can't reach."
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/ y, A2 P- t7 f: D2 @# _我搆不到。 " {! I# ]1 T% y. X
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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$ U) J8 l" O. u6 B3 v# ~& L' G"No." ; g% D0 p! X- c. `, |5 F
! Q8 }' Q' l. J看不到。
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% ~7 T3 U) g9 d% S"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 5 R6 K3 [, k0 |6 Q( r1 G
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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; n6 s8 j: o; |7 E3 K喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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" x, c' Y# Z" i+ e' _5 c7 ~太暗？
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"Yes - the office light is off, and the only light I have is & W7 W+ U) m# V2 p
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ( a3 J% P8 E0 i7 m( E) p
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那麼把辨公室的電燈都打開啊。 % ]6 A2 p$ @" J6 F; O
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"I can't." " C' ~2 |: i; z4 N1 q
+ [! u5 _2 q, N0 \7 `沒辦法。
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"No? Why not?" $ l2 H1 a M' u3 ?1 x
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沒辨法？為什麼？ ' R! k% x T% E/ w" }2 A8 e
7 `' q/ z) U' l# h. x"Because there's a power outage." + F' S" q9 Z$ P3 v6 s3 t
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. , h, Q, t5 W" u- i' E1 f
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Do you still have the boxes and manuals and packing stuff
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5 D( X' Q) g- x& X, m; I% Gyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 8 L: h4 h- r( V) Z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' l7 v4 y1 H! z: s& F) ]
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"Well, yes, I keep them in the closet." 7 |( V2 R j+ Q0 Y4 q
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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8 Z! F. M2 o* m: f+ P) Q3 Oit was when you got it. Then take it back to the store youbought it from."
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+ | k# T/ ]* @$ h很好!去把它們拿出來，然後把電腦搬下來包裝好，
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% ]# b) @7 h2 @3 l' m' |: l就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 $ |9 x. ?4 z- o. i. |
) }) F8 t) W! `6 n% J: N: y( T* [* c"Really? Is it that bad?" & r9 @, _, O/ m1 a2 ? H
7 n% s# ?+ C- r2 t真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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- T Z4 v5 L- G+ b"Well, all right then, I suppose. What do I tell them?" 2 K& x6 t0 a7 L' x
& _' p6 [7 v( w K/ F: [4 X, h* K喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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6 {7 j7 E9 v6 ?"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
