Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 O: _- C o! ^) E* s0 o
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"Ridge Hall computer assistant; may I help you?" , q+ c* A$ e6 n) I8 y- G
" U) r& V2 }- R7 G( o5 qRidge Hall 電腦公司你好!我可以為您服務嗎? - A; I9 v7 }6 e% |( T4 w) W. @
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 7 i7 k- g8 V8 `& g1 u0 M0 o% E3 }+ @
. _. q* |& A1 O" A) \6 b"What sort of trouble?" : w- p% y$ p; f, Q) U$ a# W. V
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您有什麼問題呢 ? / M2 P6 P7 T F, R; h: h# P$ `
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 _2 d, }# d* Z' ?
( M) P( x% a! t9 w; W"Went away?"都不見了。
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"They disappeared." ' d+ e: V" h1 v. w
6 c4 f3 Q6 Q- ^4 a5 j它們都不見了。 + Y" s' L1 G. j. {
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"Hmm. So what does your screen look like now?"
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4 Q1 O2 G; a$ c# Z0 r5 S" Z/ T% d, \嗯，現在你的螢幕看到什麼東西？ ; X" h) D P4 Y
' }; ]3 B: }6 H9 ^# {( ["Nothing."
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- G9 l0 _% J: O" e0 A' c# g& `% |沒有任何東西。
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"Nothing?" 5 o. i$ T! O: `& K
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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. J t6 [( ^! D螢幕是全黑的，我打的字它都沒反應。 : S8 d9 b! f4 ~$ U* h9 u0 B* g
* y% \% U6 d! }4 y$ Z6 i L"Are you still in WordPerfect, or did you get out?"
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' J W+ Y) Q. E您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" - a1 c6 @- h h0 R' H1 [! M
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我要怎麼說明呢？ 3 C8 X) c+ D p: Q$ t
2 W3 v2 P0 b$ w5 r- j% f m9 E"Can you see the C: prompt on the screen?" 9 _1 j2 [8 _5 ]4 U5 t! K3 F
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你可以在螢幕上看到 C: 的提示符號嗎？ ' i9 C# l7 k$ a4 Q0 h6 u% o: H5 \
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) L$ n8 M/ n/ @
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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3 T6 g0 j! Q; [, h"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - |1 ]0 }' t R# N3 c
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"Does your monitor have a power indicator?"
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5 p2 x D% ]" A- }顯示器上的電源指示燈有沒有亮？
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2 O, S. S$ j( G9 f! Z* b"What's a monitor?" , q, }4 a5 S5 Q# L9 K. i8 h
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什麼是顯示器？
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, z6 _5 U/ a: L, V"It's the thing with the screen on it that looks like a TV.
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6 ]! R2 I: ]( @+ }6 qDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 0 e% O+ I$ K& w
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where * ^( e" u( ~3 C/ j& W0 D
& j% [) {/ a, R5 L. }the powercord goes into it. Can you see that?"
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$ N) [" _" y# x! m6 O, o* v( f那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 x8 x! \- F- n% D- u4 i p; P
1 i* F6 c8 s- _2 g3 p5 s+ i. {"....Yes, I think so."
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是，我想我看到了。 & ^7 ~7 R$ V6 E# a
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." + P# L- b& E/ J
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有啊!
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9 ~8 U( `& c# M8 Z3 M' _"When you were behind the monitor, did you notice that there were 1 ]6 X$ r& i) ?2 y' G
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two cables plugged into the back of it, not just one?" , o' K; g+ W& Z; P5 f
/ Z& o- d: J! |& }你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 3 O( @* S: S5 T
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"No." 2 D0 a6 }7 s0 d! Z; P
4 `, @6 X6 C1 \1 w; A/ i沒有。
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"Well, there are. I need you to look back there again and find
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6 Y7 L$ o" z- ?( c7 Vtheother cable." " {4 s" I: }! g8 h9 _2 z; c x$ Q' h
1 g; d% I# P& [( A! \! U& i- b+ a就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 2 A( w6 J+ `0 Q6 V* C9 k" j
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OK，找到了。 5 ]4 K* p( g3 U6 G; S
. f% y I! m: t1 q"Follow it for me, and tell me if it's plugged securely into
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; H6 |5 H$ o& e$ }- W2 o( vtheback of your computer."
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( b% E3 p8 e) \' q, C再替我找下去，告訴我它有沒有確實插好在電腦後面。 * r% f% M( \. y" m
# S. I% ~8 i" @ ~; y1 z"I can't reach." 1 E' {) x0 N5 N. G; ]
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我搆不到。
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"Uh huh. Well, can you see if it is?" * J( F; l4 E' X2 w E) K7 V
( B) |) B( P; i4 w c ^ K嗯，那麼，你看得到嗎？ ; P; W5 }. U# q/ S
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"No." 3 O1 E; G q+ A6 `4 S6 o2 I
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看不到。 ; t2 X* d/ \0 J U. U
V. g+ j! X+ }; U2 a"Even if you maybe put your knee on something and lean way over?"
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* d$ |6 B% b6 Q那麼拿個東西墊高，爬過去看一下？ 9 D `) G3 h3 A3 b
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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$ A/ d$ m" u: r" d喔，不是角度不好看不到，而是太暗了。
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"Dark?" 8 D, p$ @5 | q2 U
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太暗？
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"Yes - the office light is off, and the only light I have is 6 z. w! l u2 K9 V& G
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comingfrom the window." + B3 ] t- W0 n$ D
) ?( s9 F H+ ?是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." " ]7 F! O, {0 q+ e1 F
) O/ ], H( O, L& n3 i% p8 ^% d$ t那麼把辨公室的電燈都打開啊。 4 y4 k0 |5 Y9 B8 q
9 P: b: ]7 x* o, n' p"I can't." 3 n5 ]7 J* ]' H+ t- A# y, G1 x
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沒辦法。 8 K0 m6 M9 F v9 X0 U, y( h
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." ! J _2 X1 p5 N) P* b" v8 Z
: S9 ]* ~. X8 e因為停電啊! 6 j5 K9 E* x& y. X, v5 v: |! J m* N
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"A power...... A power outage? Aha! Okay, we've got it licked now. 7 c9 [" x' |4 s* d! d$ @
8 l( `6 Y6 ~/ VDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ! @6 w/ y( {2 x, z- P) t
4 z. [ W# H. Q; j/ @$ {停...停電？&#@!(& ，喔!OK，現在開始打包， 1 u* P# O' v- X. \3 w+ S
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 _$ h; a+ |4 S' Y, T. l7 Z
/ g: S' ]6 x }"Well, yes, I keep them in the closet."
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( c+ D; M1 h- Z% B9 P嗯，是的，我已把它們收在櫃子裏。 D" z) G/ X, p# B
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ) j/ a4 T" ]2 @8 ~0 _3 ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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# D+ O1 C7 l d( S; p9 O"Really? Is it that bad?" . L' [5 A$ s4 E& Z! ]
- D* d0 n2 D$ L( n真的嗎？是它壞掉了嗎？
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* z4 d2 V; N* V0 X$ c"Yes, I'm afraid it is."
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( A. n: R' ^4 U i* q |是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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2 Q3 K9 G. ]& X. y* A+ @* L2 d# k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ + L# s3 ^( G6 z, G) Q
; N3 C( w8 {# h$ J; o/ J"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
