Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # Q* K3 I( g! |9 N4 p
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"Ridge Hall computer assistant; may I help you?" 4 X% ^, O) l' D7 ?1 L. ^8 T
s( b. v9 E. y8 @, L# hRidge Hall 電腦公司你好!我可以為您服務嗎?
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$ j5 p1 j, K8 o4 {+ I"Yes, well, I'm having trouble with WordPerfect." & z9 }& L3 P( w! O0 W( C
/ u4 x3 y0 p4 {是的，我有WordPerfect的問題。 6 v1 ^, j7 g" Y# e6 Q# a
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"What sort of trouble?" # H3 @9 s" d2 u4 G7 N0 |/ J7 x
' s$ E! ~/ l; m* D您有什麼問題呢 ? 3 {2 e. l( U2 R- b& i+ e0 F
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"Well, I was just typing along, and all of a sudden the words wentaway." * N) S1 I# r P6 u
4 W E6 ?2 ~3 L/ h: K7 o1 W* {我剛剛自已在打字的時候，突然間所有的字都不見了。
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( X& h) a' G0 D0 a) {7 ]6 P. B" W"Went away?"都不見了。
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"They disappeared." ! G# ^) E2 t( H9 G# \5 x' R2 B
# C8 N0 p, q2 r+ {% m2 ^它們都不見了。 5 g0 v! `; o* J# T3 ^+ f0 u; u+ v
0 P1 |( P2 Q ]" a4 x"Hmm. So what does your screen look like now?" , W0 \+ m9 ~) t- I# P0 y0 Q
9 P! N' ^1 y* |8 @- A- M& X嗯，現在你的螢幕看到什麼東西？ , A' h" c2 Q3 E# I
! R% e# Z; p: s. K/ H"Nothing."
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/ L5 h( i- U1 l# r( H沒有任何東西。
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- M- y4 @8 {4 j"Nothing?" 1 _, [& E4 h9 M" Z
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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' y7 q+ D0 m1 a* K2 ^/ I* V"Are you still in WordPerfect, or did you get out?" & N' d' _6 B6 y
" G4 M- B0 r+ _5 q' N' i+ \4 s- k您是否還在操作WordPerfect，還是以經離開了。
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3 H; q( X0 U( L. k$ h& H- F+ h& b"How do I tell?" 0 q1 l6 j# U7 z z$ J$ O
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我要怎麼說明呢？ * d8 T, ]9 a* U% G& U b3 |2 n
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - f+ ^$ S. @+ f7 L* T
# i p- d* n: p: P9 L9 I6 P"What's a sea-prompt?" ) O6 g+ P8 f) J) C7 l! W6 A
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 0 }; Z: i' ?4 m9 P Y |* X
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不管它了，你可以看到游標在螢幕上嗎？ : w- k$ J5 r. n, f* d T: I7 W
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"There isn't any cursor; I told you, it won't accept anything Itype." ' \' n' S1 s" \% _6 C0 n0 Y, O9 @2 a
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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/ v G9 ]2 M$ k/ i; |; v# T6 s"Does your monitor have a power indicator?" 5 [$ Q! t* h! u8 U1 h. b$ o
; S {* f0 i. j2 |5 ?8 ~+ v顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ ) `: i8 J1 J( P" X0 i- n/ ^% t
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"It's the thing with the screen on it that looks like a TV. * I$ S- z l+ G5 s. V- I
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Does ithave a little light that tells you when it's on?" , L/ t; f R* |# m5 k1 X
" L+ N" ]6 h; I- ~: E3 @就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ . Q5 W8 o) p3 ] I
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I don't know."
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) ]. E, K2 U4 H7 H# l我不懂耶。
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"Well, then look on the back of the monitor and find where 9 i. b. \) [; k# Z7 O5 i; a
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the powercord goes into it. Can you see that?" d4 [, X2 _$ N/ I
9 K+ m* [/ k$ _那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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# y. d+ s1 m' V, d# c' `7 J6 h5 f是，我想我看到了。 3 V8 P: N K6 h
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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( g% f$ F% @" ]3 A; L# \/ P"....Yes, it is." 7 R# n# u1 f- I( A; u9 H1 b. p9 K
, J B6 R, V& b有啊!
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"When you were behind the monitor, did you notice that there were ; h( J& Y; j r9 _/ J
; b/ `7 [# _+ N; m+ Y; _; ^& N5 d, otwo cables plugged into the back of it, not just one?"
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1 n# d0 y, u$ z4 w你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; K, H- W& ^; ?9 d( @( t6 _
1 q5 f4 |+ m+ X0 J l4 I* _"No."
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8 P- l5 s, [7 p! l L9 C/ Q( B, a0 A5 a沒有。 b5 ?2 ]% j7 F# X
4 i k4 s9 i# F' ]4 L/ ^"Well, there are. I need you to look back there again and find 2 P: r l, a" v2 f6 E
X3 s r- N" w% V* D: w* A( ktheother cable." 8 r' r) B' M0 T; {
) D: F9 v1 |6 k# j就是了，我要你再到顯示器後面去找另一條電線。 2 z+ c/ _- U7 f
3 W9 |2 Q% L+ O"....Okay, here it is." 6 R1 J3 o u% n8 z7 _
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OK，找到了。 . r1 O; D7 s5 Y: q+ t: [) Q
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"Follow it for me, and tell me if it's plugged securely into
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* ~' Y1 Z+ N( s. Mtheback of your computer." 8 H3 Z9 C# @3 A3 T$ V8 y
6 o$ A7 }6 P' V I" w- @再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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, V( B0 k# M3 Q( h( H/ Y0 k我搆不到。 ) K9 b ~' }/ U2 C, Q& ~' t2 ?
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"Uh huh. Well, can you see if it is?"
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8 @) W. u/ J# [3 J3 y2 `" ]1 V嗯，那麼，你看得到嗎？ 0 z& I* t N' P
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"No."
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6 S6 ]$ p4 J# {4 ]( Z( T看不到。 8 c) d2 e) L3 u5 `! ~
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"Even if you maybe put your knee on something and lean way over?"
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& O) B' W/ B! s, J那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ; A) w, ^3 k- A1 y+ q2 `
" T% c* f& D6 W# N喔，不是角度不好看不到，而是太暗了。 " L* y9 O4 O# B
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"Dark?" ; S. K$ L6 s: ~
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太暗？
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" @6 m- `: B9 H+ g"Yes - the office light is off, and the only light I have is , d9 g; i1 Z" a/ L
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comingfrom the window."
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% }& J) _6 Y: t7 k' ~" L) |是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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+ f2 V% C1 j' Y; t7 e' y9 v } D"Well, turn on the office light then." 7 @$ v- ^; q$ _9 v3 _% h" e
3 p+ a- V; e' S* W4 C那麼把辨公室的電燈都打開啊。 1 q3 Y4 ]& ^2 X" Z2 j
: Q" u( p/ j" N5 x"I can't." : |& T$ ]# [! }; I
k' |/ x7 R R0 P7 k5 r5 J沒辦法。
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"No? Why not?" + ]4 x) X' P, S6 [! M
% z* x+ j @' c2 `$ c& d沒辨法？為什麼？
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"Because there's a power outage." . p1 E- J* O, A6 f9 I: J& `
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因為停電啊! : R4 b# J( i5 X" b v) U- p
, e5 H n; C$ W9 n$ \"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff ( b( k" H: z9 ?. `: u
) p$ U6 }0 q- r1 u! H& y0 A5 Jyourcomputer came in?" ' [" c9 U a! Q: v
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' I$ ~; e# T) r3 q( d
6 q( J* V6 S# D7 {+ p電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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- i0 D8 v9 v' C7 c- ]" z. a9 p嗯，是的，我已把它們收在櫃子裏。 3 |/ F( |5 y5 g8 T" ] @
+ e8 n& y4 \1 F. g& N8 y8 q"Good! Go get them, and unplug your system and pack it up justlike , K8 ]) M6 R; G6 o% g8 e) x
* D0 I$ ]' c* ^+ j; ~9 F3 [2 L3 fit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ! G; F0 y- y$ e. \3 f4 A {
: G& {8 {7 M% r1 x就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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& r1 H4 H: @& k真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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# ? K% j6 L* E, u8 {# w: X是的，恐怕是這樣了的。 + U( \# `8 A( l; x0 o! I
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"Well, all right then, I suppose. What do I tell them?" 7 z0 g4 D# F# N) k
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 4 g' [) P' M! M( d" z1 U. x! C: q
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
