Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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" }5 n4 s4 {3 T3 i"Ridge Hall computer assistant; may I help you?" ! U; q" X6 G9 A9 p T8 \: A, P+ k
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " b+ E+ u* i9 f) Z) D# z
3 q# D) K4 T/ l' F"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 ! ~! a1 R5 I0 ? a) U
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"What sort of trouble?"
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您有什麼問題呢 ? 7 T9 {( q" A8 y# X9 g
) \3 \2 x0 z9 B6 l! M"Well, I was just typing along, and all of a sudden the words wentaway." * Q) N- w T# z6 Z* n
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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: y, {4 o: U4 H* ^) ^8 T) s5 i! V"Went away?"都不見了。 $ Y" P S: B& q `, q7 |* `4 ?/ T L
/ I, T1 z* H$ w"They disappeared."
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% g9 k7 V5 i9 S2 _: G+ W它們都不見了。
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"Hmm. So what does your screen look like now?"
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- q# y9 O$ D3 D" x1 h嗯，現在你的螢幕看到什麼東西？ $ ?4 a. N1 D H( f d
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"Nothing." # j; i$ v7 ]+ |$ X9 F
. B1 p) L9 B. |1 T, @沒有任何東西。
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; k o) `' |4 L/ e( _% u"Nothing?" ) c7 V& ~7 s2 D9 P, ~
% W+ k# `3 N, u$ o+ ^/ k沒有任何東西？ ) I4 J$ x! E3 d6 \& C! `3 u; |
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ' |$ C* k$ w0 h M5 }+ M
. i$ u5 Y- C ]"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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" c, T4 V5 N9 V6 t2 N"Can you see the C: prompt on the screen?"
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. D; z7 R5 F8 J2 O7 U1 }你可以在螢幕上看到 C: 的提示符號嗎？ # }4 M6 `3 i7 T+ G
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"What's a sea-prompt?"
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' M: P# n& j# T. K$ J2 D什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ # h* b) i& I* E5 Y) }' k2 _) V. A
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"There isn't any cursor; I told you, it won't accept anything Itype."
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, _/ C$ b9 }: _$ R T S螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 / P& x% o6 c1 i H$ R
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"Does your monitor have a power indicator?" , X3 W! D1 e' w" N; e9 ~7 R6 {! M
0 B/ c. Q" Z* A; W6 g顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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& C, o( F3 _7 u- a- {9 I- [什麼是顯示器？
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$ _ E" ^* Z7 n9 X; P; i( n"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ) s4 r; T/ g6 n* A. ~
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就是那個看起像電視的螢幕， & m: k+ A# ? c3 C/ y
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有沒有一個小光點告訴你它是開著的？
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I don't know." $ H8 I1 R. l! V# N( P0 y
0 ^" h* S% }! R我不懂耶。 5 P- o% W- ?8 X0 s/ T# r( t
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 5 D+ X U0 B# x" z7 J
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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: C, V" {2 U$ w1 M$ H5 P是，我想我看到了。 + d5 ]; j- _0 J" O
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, g* C* F7 r! V5 g太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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& n6 b: \! T8 j" g% K"....Yes, it is."
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有啊! d: K6 ?/ M3 D$ S5 Z# q( K
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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8 \7 _% S2 R2 a# r# t你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + n' y" ]; ^+ f, ]; Q+ @
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"No." / P. D5 z- j$ g- A; g& K7 I
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沒有。
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$ m, r1 q/ u4 N* g$ ~% v$ L, t"Well, there are. I need you to look back there again and find Y* L5 U/ z: i% Q
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theother cable."
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( P% l; F3 {+ [% B: h& e' ]就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 4 Q8 J( ]# z3 n9 R/ p! _- J% M
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 9 E l/ I7 r( ?" y
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." + @. e3 X4 s" C- V) N
! Z# {; m7 F, A( w$ _我搆不到。 ! Y+ r+ D# K: P( Z k
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"Uh huh. Well, can you see if it is?"
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) o; ^( \1 M2 b$ [5 t嗯，那麼，你看得到嗎？
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"No." + m! P: @# u5 m
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看不到。
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: r. d4 k. R& i+ o, X"Even if you maybe put your knee on something and lean way over?" 7 x U% D' I/ D0 s' u, B) o4 H0 i
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那麼拿個東西墊高，爬過去看一下？ " E8 v( P3 D& Q+ c
# T5 l" q+ x* Y: g9 s"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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, Q" |3 E$ r/ {2 `' O喔，不是角度不好看不到，而是太暗了。
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7 @9 Y2 N9 g& \6 f: t/ e"Dark?" / M$ Y0 _1 r+ @% d
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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E1 G: F6 l4 A. e* v- Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 s2 u1 v8 ^+ u
1 O% a& x# E: A5 H"Well, turn on the office light then." $ d! H% X; l/ ~* i. C
6 k- h6 A& E2 q- G& ?那麼把辨公室的電燈都打開啊。 % m0 u, Q4 j) `& @2 d* w* W% z1 E" Y' F
% Z8 ?' v7 d8 k( u! W- y7 i# t" {"I can't." ) |; u3 v# E$ `* j2 V, I
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沒辦法。 ; [6 l9 Z' C3 h
2 L3 _: r; Y; t. N! @5 |"No? Why not?" 4 [3 d7 u2 }. J
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沒辨法？為什麼？
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"Because there's a power outage."
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, Y/ L0 \* O3 F* E( Z H# K- T因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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* F: ]' E- k6 q1 }4 ]* [% w4 Ryourcomputer came in?" , y& _- h9 N d, E4 X
1 [/ H: X. F) I停...停電？&#@!(& ，喔!OK，現在開始打包， # B: r4 \" E* J" R
: o- q, t* y+ I0 X S( K電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - e; r' y- R. ~
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"Well, yes, I keep them in the closet."
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N3 K# Y9 p7 Z: a4 j9 G' K: z嗯，是的，我已把它們收在櫃子裏。 . R) U# p7 Y& y$ u4 H2 u; L* U7 D) {! h
- I6 j8 I8 J' u; y& m8 V5 k; ~/ f"Good! Go get them, and unplug your system and pack it up justlike 2 B; f9 A: H; }6 a: `/ e
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it was when you got it. Then take it back to the store youbought it from." ( p- e Y1 M. p9 P5 K4 F! B! O7 d
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很好!去把它們拿出來，然後把電腦搬下來包裝好， " A) O7 x1 D0 X3 m6 p/ r; F( l
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; W: a5 I% C* l: | e& l/ ^* i f9 x
- `& Z$ W- d! ^4 G; H* T% x"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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# H' r3 o2 l5 A6 O4 q5 y( T"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 H4 N2 [2 f# s% e. z" I* X( e- N9 X
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"Well, all right then, I suppose. What do I tell them?" 4 p) F6 m' O$ E7 r1 h
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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* Z: [/ l0 Z/ b& m就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
