Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' _+ B( `$ H) I) Z L5 y: J X B
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"Ridge Hall computer assistant; may I help you?" * P C! u4 E# [4 E) V
6 y6 ]' \7 `$ `9 _" ZRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." ' n8 a, t7 x0 P; j$ v8 ~. |
: O i; L/ l1 t是的，我有WordPerfect的問題。 + F" m9 B* o% Z9 @" l
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"What sort of trouble?" 9 h4 H u( C5 \) i0 K: W& v; R3 k) c
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您有什麼問題呢 ? ! H; v$ C% r! w9 j9 L. t3 J" P
/ J/ S, y& a8 q8 l0 V"Well, I was just typing along, and all of a sudden the words wentaway." % J. d1 ^; ~4 V# l) D# O* u: K. u, N
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我剛剛自已在打字的時候，突然間所有的字都不見了。 , w. n& J. @7 U, V- t
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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& ^+ n" a5 _4 H' h"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 4 r3 M# n' K" r
) f2 f# P7 v- s, l6 J3 d"Nothing." " o6 c' ?- v5 [& m
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沒有任何東西。 & B5 t0 u5 I; T F: r
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"Nothing?" ( C Q. g/ ?: E5 \: n% O3 B3 N
/ y" E. i# I( y6 Z0 H9 `沒有任何東西？
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"It's blank; it won't accept anything when I type." 6 J' z9 ?2 n% Z; ], B7 l* f
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" , Q# q) G U; t8 E# ^
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" . o$ h8 S& a2 E" c- t* a
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我要怎麼說明呢？ % c3 [/ R: a, A p( t
9 R9 ^$ f ?: b0 ["Can you see the C: prompt on the screen?" # q' j3 O$ G8 u" a" I6 L
0 |8 W# [6 |3 P3 w5 E4 b& \9 I你可以在螢幕上看到 C: 的提示符號嗎？ ! u2 k1 u, ~' D1 X1 z3 w
' C" \* y6 Q9 S; B6 o"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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% Z s3 W( l3 f) R# n0 J"Never mind. Can you move the cursor around on the screen?"
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% g, h7 I( f+ N+ e不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." & c- l0 E; h! G/ [$ B
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 2 G8 y7 f) } U
2 q5 S, H* L- L1 U0 h, Y0 k顯示器上的電源指示燈有沒有亮？ 9 O/ x" i. S6 M: o
8 e* [ @7 Q' N1 ?, ^" O9 m9 m: u"What's a monitor?"
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! B s0 W- w1 j8 L3 v什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. " k7 w* H/ H- v3 @& g; f, _
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Does ithave a little light that tells you when it's on?" " T$ [1 i" [$ p) A
9 L0 O8 W" o6 H3 V. M" N就是那個看起像電視的螢幕，
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6 w( }9 P" j h' y- C- I, Z有沒有一個小光點告訴你它是開著的？
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: j7 t& X: D2 a N6 sI don't know."
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我不懂耶。
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2 G; J' j# A) y$ {- B" G"Well, then look on the back of the monitor and find where ( i) C' \: q* v3 I! n
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ , k, E. C3 @* n. [8 E& J: Y
$ V. ~- |2 D3 i6 x" s"....Yes, I think so." 5 _8 I9 m4 m# a
2 L% l8 L4 s+ e0 E/ p4 L. h+ _是，我想我看到了。 ! p2 f, q$ H+ K
9 K1 C4 G6 y+ U, `& `; I1 R"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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# }$ j1 D, y; }太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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) N& w2 D3 Q3 z- w& z2 D: D"....Yes, it is."
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有啊!
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- t5 w# ]% `0 N; V"When you were behind the monitor, did you notice that there were 6 }" p' C" W5 S
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two cables plugged into the back of it, not just one?"
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# c( |; w" {% U你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 2 g4 U% O! r& |0 Z; I
& B& i- `% }0 }7 `) u! q- w7 h"No." 1 N1 Z% c" y6 C# J8 x
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沒有。 + ~( n% j- \5 C7 G' s. {
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"Well, there are. I need you to look back there again and find - `1 p4 o5 j2 x2 y6 o- S _9 W' J
, j8 Y7 [5 y/ `theother cable."
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6 T; D+ o6 W* Y! h$ C# F就是了，我要你再到顯示器後面去找另一條電線。
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; W$ M7 A9 I/ E- x6 Q9 E"....Okay, here it is." 9 |+ ^+ b6 l& b' G C3 G' B7 `/ y9 E& `
8 P) G5 A- u" o. I- Z( POK，找到了。
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) o& e% Y: w' J+ Q* e$ b# k"Follow it for me, and tell me if it's plugged securely into ; \" k8 ?; p% K" o$ r2 Q% @- e. g0 }
t r! x0 Y% D) _theback of your computer."
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# t, R# B4 Y+ n9 _4 b" R再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! [" _( O$ l; }2 Y/ C# @
$ E9 ?, E7 ~8 {4 v q"I can't reach." 2 K7 \' W+ `# k7 R+ N
; g% p& {- \# r7 |我搆不到。 : b; F* _' b' O& i: B6 O) r
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"Uh huh. Well, can you see if it is?" 5 S; {7 e+ J& Y8 S' { ~' ^1 q
( p9 N! c# \* S( R8 x4 q. W! f嗯，那麼，你看得到嗎？ - h9 m4 G: I' e* }# U
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"No."
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! M) a& l9 y, x! }0 K# A看不到。 G8 O' D" k( n& J
}5 V5 u" `8 E5 j"Even if you maybe put your knee on something and lean way over?" 0 Q4 S4 q9 n6 k& D i; @
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那麼拿個東西墊高，爬過去看一下？ - e; j! ]' U( I- V: f: g' {2 J" Z5 _
! w/ n7 ]/ h1 C8 r"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 R, |" `' R5 [7 g3 ?
5 e- N5 y( k% b4 g. |/ ^: v喔，不是角度不好看不到，而是太暗了。 4 q2 P" @ G. H8 y& o# k
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"Dark?"
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l* L f) \7 s5 A4 Q C" ?太暗？ * T/ z+ R) H/ x" G4 C1 H2 m
' K! G2 q2 I# z3 r! C"Yes - the office light is off, and the only light I have is ; Y) ^4 |' V" [( M* |
5 g7 ~/ M. a# Y, V ^( Rcomingfrom the window." / Z6 L5 P. i& {/ V" l4 f7 n
7 H( e$ U( r1 q" n5 W/ H9 g是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." . ] U( r$ Z% k
6 f7 P8 `& v/ _& p* Z) V那麼把辨公室的電燈都打開啊。 0 w' i4 U8 M4 t: m2 D/ a
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"I can't." % j( r `, Z4 w+ Z- p
* b' V" b/ M) [( ^+ p+ t沒辦法。 , H* M* v2 D+ N1 q
* B0 q; o) U1 G% _+ B"No? Why not?" 0 a% O9 n) Y: g1 V. e
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 4 _" T7 D! F1 I
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yourcomputer came in?"
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+ E1 f& h5 ?& O7 M9 C- ^停...停電？&#@!(& ，喔!OK，現在開始打包， 2 |9 m: b6 a) C) ~) D- S( l
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ & N: ]# v' F7 ]) S8 F a
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"Well, yes, I keep them in the closet." $ w: `4 [0 G6 H5 [0 Z
/ T- H6 Q: x; }! u) D, M3 w W. c6 O嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 5 G+ P. ~4 v8 M5 M
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很好!去把它們拿出來，然後把電腦搬下來包裝好， + P/ q! ]: c6 ?, i5 k
3 \8 P1 U; Z2 y" F* ]0 t( X就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 6 j3 k1 U1 D3 Q* U0 X
" u5 [1 i9 |6 m7 g0 i! p真的嗎？是它壞掉了嗎？
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# z; G6 Z K! _1 ^/ T9 q$ F5 E, g"Yes, I'm afraid it is." & K# i! w) X" U+ e, N, t+ I9 X
D D. o, Q$ e2 z是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" # I# j0 e& M" o& F$ T
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 8 {: q" y3 |* d* {
0 V) C% m5 V: `"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
