Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" % S; g5 ]) A0 D Q- H% U
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Ridge Hall 電腦公司你好!我可以為您服務嗎? & ]& d, Y! W( ~. a6 j4 g
8 W5 f, d( [4 j$ s$ j+ y) w; j"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" ) R# S/ N- b7 w0 U% Q
$ A0 y$ U9 B) U您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 3 e1 {0 c, n U F
3 @. X+ y* t. G我剛剛自已在打字的時候，突然間所有的字都不見了。 4 h; W& ~( v% w0 l% |
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"Went away?"都不見了。
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"They disappeared." ; e2 `: K0 K8 Q) a6 E: U
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它們都不見了。 ! [% U6 A3 x! N- t) P& m
; J4 |" Q6 ]5 @7 M. }/ U"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 1 ]$ p, i) ?4 Z$ U
8 O+ K P t* x% ^% y' }"Nothing." 7 P2 R' h4 T( P9 z: C/ k/ ~9 b2 t
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沒有任何東西。
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* F$ p8 T( Z3 r* Z8 y: N"Nothing?" 3 L0 ~ ?6 `0 _% }9 k2 ^& x
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沒有任何東西？
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+ U J8 v& U7 [' a* `"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ( p/ |% V8 e$ y& t# \3 B$ J
" _- [- `. k4 R) E V"Are you still in WordPerfect, or did you get out?" : l! P& G( C; y7 q
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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8 E3 Y/ P" j5 k: a0 e8 u我要怎麼說明呢？ 9 p$ L% \5 ]/ j+ h
' T$ u3 A! _ n7 M% I F; S"Can you see the C: prompt on the screen?" & `1 k2 i5 N+ c. A
7 j5 d* b0 { c# T4 G6 S# ^, i( U你可以在螢幕上看到 C: 的提示符號嗎？
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) i+ k9 ^+ w9 s"What's a sea-prompt?" 3 L7 f8 p) ]8 F/ O* G
H" V, c: d$ F. O3 s什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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+ g& w9 w( _- _* F" r8 U"Never mind. Can you move the cursor around on the screen?"
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8 G; ~6 P1 D' t% d: K# v3 p1 o" k不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 G- ]4 P* B; R/ j
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 r( B# @8 L6 O2 q6 F0 \
, `# J/ Y$ n) d6 Q"Does your monitor have a power indicator?"
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" {$ n, d6 z; E/ h4 H/ y% f顯示器上的電源指示燈有沒有亮？ . _ [" F( H* s3 c
+ }: e0 t8 G/ [3 h) @"What's a monitor?"
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1 r. y+ W+ g* q- i( @什麼是顯示器？
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' e" @5 \8 Y9 d7 @"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ! c+ z( w3 |9 {- h
, f" f# Z9 w/ H; `: @, |! n就是那個看起像電視的螢幕，
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- l, F. v: J! h2 I" o6 C有沒有一個小光點告訴你它是開著的？
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# n& f5 Z, g1 R: o' P$ rI don't know." # [2 m% ?" @( C/ I i
4 v) p9 I% J- V我不懂耶。
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"Well, then look on the back of the monitor and find where 0 _7 {3 K @3 v3 t* G- X
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the powercord goes into it. Can you see that?" , ~4 u& t# D7 x8 U* P6 w& z' i
. i2 g, q- _" E% ]- Z* q8 x那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * `3 h, H/ Q1 \/ G3 w
0 U7 [; ~* h+ U# U& X: ~"....Yes, I think so." ' o6 }- N5 w$ D+ u( j
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是，我想我看到了。 8 H) [5 D, `& w$ q- `1 e
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." " M. J& ~* G8 _1 q1 o
6 y# X1 j- c! C, ~4 F* }- D太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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% x( }* p; c( `( L8 x" u有啊!
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4 D; R' W* @, s+ i' Y& O2 S0 C: S"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" # a. {- D6 J% j5 u% \ }
2 b9 `, ]8 B, i. `- L0 I: Q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 [4 q1 B9 X! l
1 U! }1 U& I* l( q"No." : B+ A& \5 \3 ]+ J5 l( t8 ^
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沒有。
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' J O7 E6 f2 _$ R* t* V4 q"Well, there are. I need you to look back there again and find
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( r2 r* ? p$ x utheother cable." " {+ R. k4 v# F- `8 T( n# B
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就是了，我要你再到顯示器後面去找另一條電線。
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+ G1 w0 ~% O# P4 a4 I# w"....Okay, here it is." " K! c8 g# ~8 d) R( h3 n
5 R9 y4 Q7 M/ R' XOK，找到了。 * B# ~4 e. i' H
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"Follow it for me, and tell me if it's plugged securely into ' g R& A' S- |+ ]- F; G
1 _9 e7 ?, p' P( o6 _! ytheback of your computer." 7 @. f+ X* Y; }# f
8 o3 M' ] A- r% L8 Q) E2 L4 P再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." / v$ f$ I$ ?( b4 ]' \; _
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我搆不到。 4 V, q, ~1 Z$ y
9 l5 w1 J# J- \ C' t9 C"Uh huh. Well, can you see if it is?" ; F6 e) N4 n9 l
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嗯，那麼，你看得到嗎？ 8 |7 i6 H# E* }1 w3 [
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"No."
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8 T- o, C2 P9 a6 G+ H; z看不到。 - Q/ n S0 l2 z' l3 I5 W
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 K" s1 q: o9 M- B5 O f5 o
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喔，不是角度不好看不到，而是太暗了。 & s3 z; Y- J3 Q E3 k" Y
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"Dark?"
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# t |9 {! c' i% B9 ^9 E$ z( r2 N太暗？
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"Yes - the office light is off, and the only light I have is
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* {* w" O$ {# \comingfrom the window." : C9 [0 \4 f0 A8 p1 l' l
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." c6 n3 @- S# G% C2 m
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那麼把辨公室的電燈都打開啊。 6 r. D7 Q7 `8 k
, k7 i0 Z# w. W"I can't." W; Q) `2 P- T0 D
1 a" S& I3 J& d$ |. y1 @0 h沒辦法。 ; `6 o" n- S# B7 [( r
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"No? Why not?" * \% u; D2 O9 H- V% x
, j- |8 E' p0 }8 T1 Q沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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! K* T% n* k* X" \"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff m1 B7 ^, U0 L( I! P5 ^; P1 R
2 y: Q6 E. |; A+ F7 L1 nyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 0 _' }6 d6 u: l' f" ]
7 y- U; X: h0 b8 y4 j, o" F電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 _0 \( ?# v( m r% W
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"Well, yes, I keep them in the closet."
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: T" m a2 P6 {嗯，是的，我已把它們收在櫃子裏。 & l9 C1 Y* ^# y# h5 j
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"Good! Go get them, and unplug your system and pack it up justlike
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, X; h% `& v- z6 |it was when you got it. Then take it back to the store youbought it from." " }0 w& k' V( G+ r& O _
9 O% ~+ r4 h0 a3 x" _很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! O: Q- X* o! m7 |+ n4 ?8 o# [
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"Really? Is it that bad?" 3 N5 f6 h j8 G. n8 \1 g7 z8 ]
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真的嗎？是它壞掉了嗎？
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8 c' I3 ~3 o3 E1 M4 i7 r: Z. o"Yes, I'm afraid it is." % B3 F' s( C. P7 B E$ Y6 n. o2 j F
/ n h. c- @( V是的，恐怕是這樣了的。
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0 a e2 L! D2 s1 n6 [" [, k"Well, all right then, I suppose. What do I tell them?" , C5 \( p* j, A
( s7 T" d3 [: S4 a- N喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : t8 m! Z1 l8 o5 {
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"Tell them you're too stupid to own a computer." 0 q7 y3 d$ T5 N5 W
. B! Y5 X% \, o8 t7 ^就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
