Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
, b9 B3 {8 }: l) T2 P! p ?1 K# c& f( P# G8 m
"Ridge Hall computer assistant; may I help you?" ; k& Y2 h9 w8 b/ l
1 T: m- h3 N% A9 S& z" L3 vRidge Hall 電腦公司你好!我可以為您服務嗎? 8 W' }0 u! |& f+ ]/ }3 M& e
7 Z3 L' y3 q! q/ `$ k"Yes, well, I'm having trouble with WordPerfect."
8 \- r% l* v6 W2 d
7 m+ e1 N6 K# |1 l' T+ f是的，我有WordPerfect的問題。 ! j. F7 s3 e i* D/ N
+ }! f) M6 m" |/ \
"What sort of trouble?"
6 N% A+ f1 k' f$ E& N" W" P$ S& i$ S8 K" X+ q# \: s/ ?
您有什麼問題呢 ? / x& W9 V: }, O# ]
0 {5 V+ o5 e9 r; W! |$ J2 O
"Well, I was just typing along, and all of a sudden the words wentaway."
# w; \: x6 r0 n A& `8 y+ f" H1 s' n3 r! m" v( w, ?: i. z
我剛剛自已在打字的時候，突然間所有的字都不見了。
/ p* t8 A( }2 w+ @7 G( @" z( }. a
1 |9 \+ |( _/ X: p. j U"Went away?"都不見了。 I& x" L; v/ s# K# [! q
. D1 r$ A5 g0 k' }4 d8 o"They disappeared." 9 _& o7 I* i, u; a9 c
* J" }' F- z# d" D它們都不見了。
) F) @- |7 `8 x7 W& l% x$ ?" o- u$ ?/ g+ H L X& C Z$ {- X
"Hmm. So what does your screen look like now?" 8 g, U3 ]( d: E( ?0 D3 _
^# }3 f: P5 w' ~1 G" R6 Y3 o嗯，現在你的螢幕看到什麼東西？
$ A* v# x/ j' G4 d, i
) {# Q- r$ @( ~/ ~# H0 `% s"Nothing." # M; {2 b( O' \% S+ c% Y
- y0 i6 _& V* L/ ]沒有任何東西。 $ ]& D9 b. N5 }: O0 ?4 _" v
. |/ f. o" u' y( F; {7 A" Q; D"Nothing?" 0 l/ X: J0 Y" g& W6 P
) l# u3 e6 h% @$ i7 i
沒有任何東西？ 0 x2 R+ I' A6 ^8 I" [; E& X
5 `* N: m- C/ [3 L4 v6 s
"It's blank; it won't accept anything when I type." $ l- z2 V3 v& R6 T% t
9 T, R. I# T* {. ]1 R螢幕是全黑的，我打的字它都沒反應。
& I- O O* d% R4 Y+ y H! n5 h0 i( S. F" w
"Are you still in WordPerfect, or did you get out?"
; [5 Q1 |, s" g. I% G' H: T! j' _8 p/ Q5 b
您是否還在操作WordPerfect，還是以經離開了。 : E' ^( | S: K+ N: ~* i' N% K
% h( k5 Z: Z$ l- ~" `2 z
"How do I tell?" 3 s0 S/ j# c! x- Y4 u& @
0 D4 N% U! U6 t1 G' T我要怎麼說明呢？ ' c$ e0 W7 G7 V# f0 w# M6 f
( l M: s" A1 K* b8 z, x"Can you see the C: prompt on the screen?" % t$ f/ Z1 [$ Y/ g' Z/ z
& f9 q/ Z& l: K7 [4 P9 Y# \( A5 Q
你可以在螢幕上看到 C: 的提示符號嗎？
! c! z# ~. R; Q" j4 A/ K+ k$ r, B
0 A4 e( A; H5 r# F. H$ J# j8 V"What's a sea-prompt?"
; e2 C1 ?$ r8 G0 B* {8 s5 m0 t: o( z& l+ z P# p
什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 6 w) Z( ^' O! i+ ~/ s T
: R! s: y" X% }
"Never mind. Can you move the cursor around on the screen?"
& u5 f2 R0 y' K
/ k% I( w9 j4 {. v, T0 y. W1 N4 a) T不管它了，你可以看到游標在螢幕上嗎？ ~& D; V) s1 J6 H# X3 J
7 d) G3 ?+ J' F8 i- G"There isn't any cursor; I told you, it won't accept anything Itype." 3 W4 h7 j- X& l7 E; l8 l i; Q
& K* k3 G6 ]( y" C5 c4 u
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
5 \% N P7 O$ ]
- `% z. d& h1 L"Does your monitor have a power indicator?" $ ~3 k; C8 [! P9 ~) c. }0 V
2 ?' v7 {/ m+ e
顯示器上的電源指示燈有沒有亮？
) G) _# j2 L! D. F/ s2 u2 F% i* n
"What's a monitor?"
( {- V6 l! m2 }. y; @
: j2 U C8 {: g" _, C3 e Z什麼是顯示器？ ; I0 [( M6 K7 ]6 _. ^7 k
9 t" R! P4 u3 `' E9 k"It's the thing with the screen on it that looks like a TV. * `/ J; A+ N5 e: X; ~/ c
. J$ b+ A$ V+ C* ]+ y: VDoes ithave a little light that tells you when it's on?"
1 d) D" Q2 L6 z/ s3 Z9 O
2 l1 O* s `+ v' w就是那個看起像電視的螢幕，
/ _. p5 f" m# ^6 b: y( `% L! ?$ ?4 i. G6 |/ p
有沒有一個小光點告訴你它是開著的？ ' J! T5 z0 u. F
- v* ]# }8 ?' ~! i- y* g! D
I don't know."
$ i- b* i% M9 v6 E. H* _% m g, W8 H. v. n$ \5 z5 i( ?
我不懂耶。
: X* v2 T$ m" b+ h( W: L1 e& s
2 ~+ b, J; M: |/ D"Well, then look on the back of the monitor and find where 3 w% w9 _2 C& L6 G `( x5 o
" U) ?- @ C: o) P, u# J. V
the powercord goes into it. Can you see that?" ) k5 q* s( i; Y" T4 i" t, p7 a
4 |1 F( t: j5 ^6 {# Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？
3 W! |2 d$ a; E' u" ^( v/ [1 ] z) e, O1 q! I; E
"....Yes, I think so." ' E5 C3 `" {' b# i k# Y
8 C: d. c$ ?* |7 i
是，我想我看到了。
# T# ?: `! V: I; C9 s7 ]& o( d. g5 v/ J
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
. y- p$ u8 I, P" z5 q0 Q
2 |* l/ C7 j" W5 P! {) ]3 x0 {太棒了，沿著電線找下去，看它有沒有沒插在牆上？
" @4 z p0 I: T4 }3 [4 R9 x m9 ]. o" u/ j# B6 F8 X6 v
"....Yes, it is." 5 |5 p) ]1 M! Z2 V3 r4 K1 W
7 A- O$ x5 r' m' |% K1 ]$ W( z有啊!
/ H7 E2 d$ U" u) M& w8 o* Y a m r- f# i
"When you were behind the monitor, did you notice that there were
5 c% W7 E& n) B( C- Y
; @+ d6 }: v9 j* t3 L( Qtwo cables plugged into the back of it, not just one?"
/ x+ u4 t+ T1 @) x1 x- x2 I- f/ a z$ U8 z7 x# c: e% L; C, ?. S( t( F
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # O! K, l1 \5 ~' x9 e9 [% k
$ B1 h6 j: c2 N3 s! D: w! R
"No."
( i2 F) w* v6 ?" Q: H& e2 {: n$ Y
x- D( v7 u7 i9 j沒有。
3 F: ]( }- L. P9 i% F+ p
; c- F4 f1 l8 f* o& {: m"Well, there are. I need you to look back there again and find
' p0 ]9 `+ z& h6 H0 V
* ]8 ^8 t& B* q5 c4 B7 Ptheother cable."
/ z; q( E( f" c' R" b) Y
3 p7 I1 O; O: G4 w! o4 a就是了，我要你再到顯示器後面去找另一條電線。
+ o m0 c4 c3 n8 k
% F2 o$ W- f1 V"....Okay, here it is."
" L g5 e: c* z; ?/ f+ P% b1 T0 F. P5 _& y7 t; L5 {
OK，找到了。
3 Z* L4 P$ f' R( _9 x& G' r M) R# D% k' ~
"Follow it for me, and tell me if it's plugged securely into 9 n5 C3 q3 y0 x' X) O: A
4 u8 Y- o6 w# X& K- Utheback of your computer." 4 c V9 k# W7 z; e# B" l) @
1 y! Z+ w5 {6 |( a; Z3 s
再替我找下去，告訴我它有沒有確實插好在電腦後面。
+ r' p# k, s1 j3 o: F8 {" l" j+ j2 E
"I can't reach." + p: w6 R6 f: {2 l
7 `; W+ t! A$ Z; t& w0 F
我搆不到。
& X) K P" z2 m1 \
/ T8 p# w; N s4 Q" X"Uh huh. Well, can you see if it is?"
3 ]& _ |: H9 W9 i+ v. [# o' ^7 R9 c( `
嗯，那麼，你看得到嗎？
0 W7 y9 z+ _3 L6 y0 O9 u5 A
: A) }6 R* S- p5 s* {"No."
8 o$ e/ w# F$ s/ C+ `& Y f
6 A4 O( G- Y- O/ \% z( h& F看不到。 # |3 |! {) d1 x4 N, R( C3 Y
; ^8 W& z* J9 l# ~# O/ ^/ \"Even if you maybe put your knee on something and lean way over?" 6 L) ?" h1 L: a3 e- `
! C. h; X, I! N那麼拿個東西墊高，爬過去看一下？ 6 ^8 x) S/ m6 K) \
5 K: V6 u, W* s2 }) i; ~) p"Oh, it's not because I don't have the right angle - it's becauseit's dark." 9 S$ F' e! v; m- J7 V
6 K& K- P& [6 v% G1 _8 B8 c喔，不是角度不好看不到，而是太暗了。
' r9 l u5 g0 D# m
V& _. I% t! { V"Dark?"
; r# M; m, E0 R5 i
$ r B% b* G; ]4 Y& ^+ L) S2 I7 z太暗？
$ O0 v2 n$ n0 O& d3 f. g1 V' O8 R/ F2 H2 Y; E
"Yes - the office light is off, and the only light I have is 6 r4 v* Y) L5 o C
$ c! p! _0 e8 t$ K2 m; F
comingfrom the window."
$ {: E5 Z; M# C2 r }$ G. _# E) x
; C1 {. ^+ o2 m3 Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' i: i9 D9 r: G" t- S8 K0 y2 Y
- H% m D. R& @7 a: e
"Well, turn on the office light then."
0 P7 v6 A1 O+ h2 m- g* U* w' n( g; Z# Q3 @6 \
那麼把辨公室的電燈都打開啊。 & Q0 l4 E. ^& H. o7 V$ f0 e
/ O7 g( l/ k/ P8 c( l0 @: p/ r"I can't."
) x. n6 y- |% ~, Y0 k$ H% Y, l: W4 x0 K5 A3 e; @
沒辦法。 & [: E: D9 N( Z% {7 Z. F
1 I# i2 V4 B, J8 @"No? Why not?" 9 t( r% r6 z! M+ g* Y
% l, k% A; q \% l* }
沒辨法？為什麼？
. l2 [9 E; V0 @7 I0 F
: @5 B5 S3 J% r2 E& P5 h9 k"Because there's a power outage." ; ?: T p \# f# r
/ z( ]7 t) s/ L5 Y- G因為停電啊! 7 k& R5 R) @" G2 Q1 k! c4 D
4 O' o$ ~" Y$ e& ]3 o+ B0 I
"A power...... A power outage? Aha! Okay, we've got it licked now.
Z7 ~! C% r; s) _% c( W7 @7 V, a3 p6 \% Q* [" d
Do you still have the boxes and manuals and packing stuff
" f9 Y0 y% L2 [1 I" D! y( f) C: B8 k! k
/ I/ t- r/ s# ?: Nyourcomputer came in?" 8 H3 Y/ n3 c M' i+ ]) F2 r
% o: ]9 K6 ], f: v6 u$ g: l6 z停...停電？&#@!(& ，喔!OK，現在開始打包，
6 `3 y5 }* R, Z3 i1 R7 m# B8 g
5 l9 i4 x7 D9 E+ n( c" b- Z電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ i3 u8 }/ n, l0 b" V) B
; n" K. B; U! k' L. Z"Well, yes, I keep them in the closet."
- ?% z/ p1 X5 d6 f' t& p _2 U* X5 g" x. C" O- M! ~" A$ ~
嗯，是的，我已把它們收在櫃子裏。
+ {& o% H6 c: _# }; e
( L0 Z1 a. F! H3 r"Good! Go get them, and unplug your system and pack it up justlike 7 `. x) K; t7 p& h$ ~
3 Q- [" h0 W) K0 Z( j9 _; j! W
it was when you got it. Then take it back to the store youbought it from." 1 `6 x. J& C0 x! u) T" M2 B
5 i& i; |5 v0 V, p* u; P Q很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 V) n, f% Q7 J* \2 t% `
7 t; m) S3 ~) I& [+ c就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
% b# {% Y, T* S( `3 X3 c$ u. \ n
1 a" @7 W) z8 I* w" G! T8 s"Really? Is it that bad?"
, K+ u0 O% R% e0 u, `# a) m1 A7 O+ O# g3 |7 ~
真的嗎？是它壞掉了嗎？
% a8 X3 w5 n; C7 m/ B
( M8 T- X3 L7 X% u; l"Yes, I'm afraid it is." ! g% V/ J. U+ `; c0 i
- ~1 t3 {) w9 t; I是的，恐怕是這樣了的。
$ s2 u8 @; f9 {! B- v3 h; e: R4 l
- J: n7 B+ x! y8 s; R1 B6 W2 N$ X. ~"Well, all right then, I suppose. What do I tell them?"
1 f4 m0 X1 X3 p# ]% U
; u! `1 e- Z4 \" ^2 d3 }喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
% O" _7 l6 i; S# t% `& f/ E
) c9 v4 f+ }/ }& J7 s"Tell them you're too stupid to own a computer."
& F. B$ B, X; A S# {
0 t1 K! V% }/ b9 P) b就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
