Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 3 E- z/ f+ F, C1 p
' f$ C }/ i* O; K; F% A"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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5 m9 P. p) T: S/ r: o"What sort of trouble?" % h- I: P2 x" t: F" f$ N
4 J j) ^$ |) g' P, p2 a3 n0 i3 J您有什麼問題呢 ? * S6 l" X* Q( z9 p, E, a
3 V) S* L5 K# [8 @"Well, I was just typing along, and all of a sudden the words wentaway." 8 b# l; s0 R4 b
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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% Q# r6 C( s3 [5 D"Went away?"都不見了。
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"They disappeared."
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/ U4 y* H; _: y& w n; x0 m它們都不見了。 ! f& v& `$ Z, U, L8 A$ e3 ^+ D
) o% n4 i! l* n/ h' j! u"Hmm. So what does your screen look like now?" 5 v* ~1 F" \8 K. S. _) o# {/ |
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嗯，現在你的螢幕看到什麼東西？
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0 i. G2 H$ z7 R, b"Nothing."
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- B! _ z5 D# C7 t7 W0 k; [$ }沒有任何東西。
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"Nothing?" # I6 w/ M# n- X! S+ H3 z- V4 @
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沒有任何東西？ : _/ m' w7 J x+ d; s2 E. a
% `, f1 F2 x# o; s, z"It's blank; it won't accept anything when I type."
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2 t1 D! W; r) @8 Z( F8 n螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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" |; Q' M( `- Q! a9 o4 E我要怎麼說明呢？ . i( ]% j( e+ [) U3 k1 T
, b& h) p9 v. U"Can you see the C: prompt on the screen?" 0 t4 R5 `6 W. R# y+ W5 @& {
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你可以在螢幕上看到 C: 的提示符號嗎？
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2 }0 i/ j- ?3 t9 N; U! I"What's a sea-prompt?" 6 W2 V, y8 m4 p# j, H4 s
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ) P; y7 k+ T2 l. A7 d
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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. {# a" G% C% r/ I& W3 W螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 D' P) h! z5 N
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"Does your monitor have a power indicator?" 2 x/ v7 N) ~9 y @- g
+ i! v2 M: I2 X顯示器上的電源指示燈有沒有亮？
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6 G p& w8 f* a4 _$ R+ o"What's a monitor?"
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什麼是顯示器？ & U; |6 J' T. v( ^" [
: N4 R( I; k9 l* X"It's the thing with the screen on it that looks like a TV.
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" e. d0 i* A6 ]4 QDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 0 j! W" G* N: M& m9 X
6 a' _; F. d# o0 Y& ZI don't know." 5 X$ }( c: t, _! d" W
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我不懂耶。
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6 z0 s- z% c8 q"Well, then look on the back of the monitor and find where + w* e0 F, b! N( d
" B: H+ q3 F! M7 ]3 S5 y) K" g6 \) R7 [the powercord goes into it. Can you see that?"
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- L6 ] u# M8 s) O6 r+ Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 }, P: k+ \0 w4 t7 w- n"....Yes, I think so."
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. w4 @) M' t- Q7 \" N# c+ _ M是，我想我看到了。 ; k. ?0 Z5 Z- O/ u: R- y
4 ?" Z3 Q* g' L) m! a"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : H1 a6 N8 y$ k; z9 O N$ S
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." . f4 u$ u3 _2 d3 O6 j. w5 G
; s0 ]$ b. I! o! ~: B+ Z/ [2 D有啊! 5 ~" T1 c) C7 x* T5 s M
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"When you were behind the monitor, did you notice that there were 5 C* @) |4 D4 ]" b
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two cables plugged into the back of it, not just one?"
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8 J& P2 H# C) D; _3 V# D1 M你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . H. m* @9 |. v) g( y9 ~! |
8 V1 }1 ~) N, H3 n"No." 8 F6 V! I) ]+ {# I- M3 w* }
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沒有。
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( Q8 k" D2 p- G% @" C3 f7 Z"Well, there are. I need you to look back there again and find 0 h) r1 U* T$ h- b8 u
& r! r3 _& O8 t$ G4 Z8 Q$ ]theother cable." 1 o: ^6 n+ n6 H" }' Y: T( W9 u* W
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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' _$ D b; y% }$ e"Follow it for me, and tell me if it's plugged securely into / i; g c0 }0 Y" t4 A X8 {$ }
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theback of your computer." - Q& h% m* h! T/ p
" B$ K0 ?& o4 t3 s. a再替我找下去，告訴我它有沒有確實插好在電腦後面。 + U0 c: Y, C, ]% |1 `! v
5 E: n# G- B6 A0 G- W"I can't reach."
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: t V6 v7 b4 e* N: J我搆不到。 / k; d q: V) O( e# {& Y
* ~' x* @. K- M8 t) P$ H& T4 m"Uh huh. Well, can you see if it is?"
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0 n5 J+ I0 b" f嗯，那麼，你看得到嗎？ : {9 b8 ?" v4 a V
# Y# R) d1 e b" |" | p"No."
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y3 }% h' u" Q( q- i$ A看不到。
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"Even if you maybe put your knee on something and lean way over?" , a& y- ]1 H7 d/ T7 J* y
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 j" K5 a) p$ C, d
2 Y. [, m; ~6 L6 O( E喔，不是角度不好看不到，而是太暗了。
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" u0 m, e5 O+ o, K# c' H"Dark?" 8 X9 l% S! I! e$ `" b' W
! y6 h& k8 P) J5 g太暗？ # ~- e: P) k8 Z" b6 z# F- q+ D0 e
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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( u) [8 [8 c; R' z b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 - [4 k. C8 O- D3 A
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"Well, turn on the office light then." $ N* u9 |: H. [8 Y0 u/ U
1 o7 c9 D* [5 G1 U. l- T% o A那麼把辨公室的電燈都打開啊。
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) |) b5 ~/ k6 k0 ^. M$ W"I can't."
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7 [) y& z" d+ Q沒辦法。 ! I5 K9 p% i2 O' X; X2 D. {
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"No? Why not?"
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沒辨法？為什麼？
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6 f( ]- ]% Z( i# L7 p' U, a"Because there's a power outage."
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+ X# e2 t. d9 q5 `( ?因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. $ g1 |6 P1 C, K$ |9 F% S
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Do you still have the boxes and manuals and packing stuff
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! U/ N/ ]+ W) o L* a4 ?yourcomputer came in?" + O# t+ T2 K- d. D
" D9 J, U* l% x T, Q停...停電？&#@!(& ，喔!OK，現在開始打包，
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7 D' v5 s* b+ k$ a. ]電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % p& X: y9 k( H9 w* b' T
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"Well, yes, I keep them in the closet." ' `! A6 R: m4 G7 x8 p$ a- M
) S$ t5 ~9 E7 j9 s嗯，是的，我已把它們收在櫃子裏。 ! B: G0 k3 r4 w
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"Good! Go get them, and unplug your system and pack it up justlike - w" |1 ~) i8 I% {
# K- p* w& d0 v( q5 w d+ Qit was when you got it. Then take it back to the store youbought it from." . T+ f" T1 L9 {5 G$ P7 O
5 N5 o z+ K" f9 J% i6 r$ P; O) C, J# N很好!去把它們拿出來，然後把電腦搬下來包裝好， & _+ A r* M2 r8 w. Z
! `& B' H2 }: d& o% k就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 `) g0 p# ?+ O, R" x6 p
" S+ X* n$ @# h+ c0 _"Really? Is it that bad?" 5 [+ o% N2 I( K" Q9 _: }! f
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." , B$ a6 e: g/ C7 |: U4 C
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是的，恐怕是這樣了的。 6 `: ^: ~' F9 \, p1 g7 N9 a
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 b% `: r. |: F! c, a
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
