Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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1 |9 _3 b0 h+ ?- Q, f \"Ridge Hall computer assistant; may I help you?"
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8 v! e. f3 J) {Ridge Hall 電腦公司你好!我可以為您服務嗎?
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- Q) d7 |( K, S8 h"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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- D3 t0 C. T4 p" `1 Z7 u4 o"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 7 f5 \* l. c$ `7 S0 v
! Q3 q9 I( t& O3 U+ p9 q"They disappeared." ) C( c( T) S: M4 u* l
" k6 M- I9 K4 ~# k它們都不見了。
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"Hmm. So what does your screen look like now?" 7 H3 X* k) u* p P& G) K' n
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嗯，現在你的螢幕看到什麼東西？ 0 a+ P: a2 @$ U$ M3 N2 F, U
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"Nothing." , ~9 Y/ i! a# ^+ W2 V" `
# A6 v+ O1 U# O. O+ ]4 c) D. U沒有任何東西。 6 M, W& u+ b3 J" o' j) e1 j
1 Y* s. c7 T- w( R, f6 ]"Nothing?" 2 K+ S& ~) S% ]/ T, \
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沒有任何東西？ ! J: d! f, k! u& M
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 " @- H/ d1 Z2 ?. Q: b
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"Are you still in WordPerfect, or did you get out?" 6 I* b8 D2 S$ a& E) G% p1 j
& G1 ^/ @0 |) F- p+ Y3 p您是否還在操作WordPerfect，還是以經離開了。 ' J% V; L3 n% ]) @# z4 R
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"How do I tell?"
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) e! k9 {3 h' l. J/ E7 {# S: ^我要怎麼說明呢？ 2 \: m4 f% P: r3 t' M
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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3 ~8 e8 T& y9 Z! k5 f- q* \"What's a sea-prompt?"
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" e$ j# l' c `9 D' B: C什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 }5 c- Y- C4 N* R5 H# o
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"Never mind. Can you move the cursor around on the screen?" 7 L) J( r7 C" Z$ E
3 a, ~+ Z( E: w; k# p不管它了，你可以看到游標在螢幕上嗎？ * ~, R0 i& y! p. D" N+ O* I
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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) e4 Q% n- A# r顯示器上的電源指示燈有沒有亮？ . z; h$ ?% b- X/ q5 ~& M( x6 @
- x3 \# t: i7 I: v"What's a monitor?" L- L" g0 h6 w* d6 ^6 m
2 ]& p, E. {- p. A5 C3 p" Y# G什麼是顯示器？
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, X7 m. R9 R* p+ s/ K"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ! \5 s6 F6 C- D0 C8 x9 ~) \
/ c# d1 F9 x4 s& P9 w& R就是那個看起像電視的螢幕， * f" q6 W& R& }, U4 l3 ?: q7 H
$ _ [# p0 z) V% `+ u1 r有沒有一個小光點告訴你它是開著的？
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7 |' C I( s9 _I don't know." " l. M3 W ~) @. V/ s
+ o& w* I w9 X0 w- V% r0 m我不懂耶。 2 H2 ]' v! a+ L9 x! d
% { [6 z2 Y; W4 Z"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" - ]' {( u3 k7 t1 ] g3 u
5 ^# c: o6 e# u+ L6 w8 R那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ' U& [, g% V9 g4 Z" C- `/ B
# s$ `& Y$ Q4 C3 o$ I是，我想我看到了。 ! ?7 j) w0 g" e+ X- w3 Y
1 O ~: s& H+ l"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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( D3 V( N8 W! C3 [, i# F% g太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 {* T* F2 q! U. r. h6 f"....Yes, it is."
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有啊! ( p0 L9 n! Y# j9 @1 w c
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"When you were behind the monitor, did you notice that there were ! A6 V; g3 E% k9 m7 M
: A$ F9 {: E' ^& C( ftwo cables plugged into the back of it, not just one?"
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4 @ ~, \" z$ J0 W' m$ C你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ / C+ b& ?/ D T" `* L. v6 H! m% |
. G1 I9 _9 A1 B# W. N; S* `2 Q8 E"No."
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& P! i" [; L3 ^) Y3 f沒有。
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# [& ?9 G9 r5 @6 w7 F/ j) |) J"Well, there are. I need you to look back there again and find 4 R8 i( ^0 g! c' \, z/ J" E
, b1 Z. G$ s, W5 A# d( ztheother cable." ; Z- M0 M" m, M" m+ W% g
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." / _ J0 T1 y7 Y5 t/ F0 A
; K% b3 g0 `6 j3 r) nOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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2 A! K: j2 f, x7 {3 ? v3 ]再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ * o3 E" s3 A. n9 V- m3 u* r; Z% x
$ K5 O# `) [0 c$ C; x9 o1 U7 Y' v X"No."
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. v, G* ~3 b. j0 i( h& u2 p/ G看不到。
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9 Y# s: }' R" G; J- D! c) n9 z"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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: i9 Y9 s0 i0 d) c" Z"Oh, it's not because I don't have the right angle - it's becauseit's dark." 7 `, r% Q5 N0 a. p2 x% X6 A7 s- H
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喔，不是角度不好看不到，而是太暗了。
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+ a0 l$ G$ x/ `: E- R"Dark?"
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太暗？ % y3 \) H% Y/ v0 J. ~" y5 H1 G4 l
- H* T8 a& _ q- K9 R"Yes - the office light is off, and the only light I have is
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5 L C$ g K* V! t4 ]% lcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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# t6 x( T. I' C) ^0 p! ?"Well, turn on the office light then."
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; x; _$ p( M" C7 h& n( p那麼把辨公室的電燈都打開啊。
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8 t( i! |! G7 z- \0 l"I can't."
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0 J- Y0 b& i* M6 x! L2 r& O& Y0 k沒辦法。
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"No? Why not?" , N% `( ^( m; i& S7 z- W% E
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沒辨法？為什麼？
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: U. u- y z5 J4 J) ?"Because there's a power outage." ; S7 z: ^, q2 v7 o4 i0 i6 o
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因為停電啊! & H0 d' L& G. r+ L! L
6 I4 Y9 ~. y) T$ U; ~"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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, z d3 p- L2 T/ kyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， + z+ j3 `6 j0 @! v3 e. N/ w/ x
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ % c$ Y: G# I& {$ l% w
1 o3 C7 K' _ W6 Z0 z' o+ I"Well, yes, I keep them in the closet." & |' Y/ E9 F: F7 z9 E3 V
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike Z) g& }# n% g: r a) ~
& {! E" s5 j" k. Q8 q, @it was when you got it. Then take it back to the store youbought it from." 1 T: [+ s( p3 V$ G2 v
3 ]) s4 y8 W" k$ G/ x% s3 ? |很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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/ _; {5 f9 B) A2 i+ _% d7 f. M! Z"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 3 o& Q# _4 \# q- U, w
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"Yes, I'm afraid it is."
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+ D) P% S' z8 |0 P是的，恐怕是這樣了的。
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2 L1 o- ]7 _0 L0 W- o3 U4 w7 L) h1 b"Well, all right then, I suppose. What do I tell them?" # Z! ~% A' ]. {9 k+ T7 {! j
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 1 A7 d: Z w0 B c% S* z
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"Tell them you're too stupid to own a computer." 1 ] u, S/ t/ B# v* r! v) E
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
