Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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, \, ^1 w9 W* D- [$ d4 d"Ridge Hall computer assistant; may I help you?"
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" `/ g/ f& N2 E2 ?6 U R: NRidge Hall 電腦公司你好!我可以為您服務嗎? - v$ V) u$ x5 J0 K) }+ r& d
! K4 [* s2 Z7 R' O! ^"Yes, well, I'm having trouble with WordPerfect." & P9 p! N* N3 h2 }
' C% t+ C0 I4 N' K9 ]/ H3 O3 R* W是的，我有WordPerfect的問題。 $ P! B+ @) J; v4 }7 T
) n1 ]; x; o1 ]"What sort of trouble?" 8 f2 x/ a3 y" a6 l, S3 R ]% E
5 u6 d- D" n; c8 x您有什麼問題呢 ? ' Y2 W* d$ }0 E5 u. [
& ]/ x+ `8 ^7 V3 S% H"Well, I was just typing along, and all of a sudden the words wentaway."
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- F6 M; B, \; d% k& V' F8 h2 D2 x我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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7 }1 V* d2 C, x* d. ?"They disappeared."
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% I) ~! [; W8 |3 q, y6 @! |# e它們都不見了。
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"Hmm. So what does your screen look like now?"
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$ M' n. l, y5 Z, i+ C嗯，現在你的螢幕看到什麼東西？
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* C0 k1 f ~$ V+ d: P"Nothing." 1 m, p2 O1 q$ F+ _7 E
# m% S8 I; G* e% N, F! n沒有任何東西。
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"Nothing?"
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沒有任何東西？ 7 a/ w* Q* Z' h* D
( S# e+ q* V! n9 X: j9 x"It's blank; it won't accept anything when I type."
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1 v3 r2 s C* X$ E! ^3 R5 l螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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7 M& [4 N* z% C4 H0 ~' d3 p" f您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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# u- W; j0 a+ M1 U7 w我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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; \' l) L8 n. l( a8 Z# M0 \5 M, E你可以在螢幕上看到 C: 的提示符號嗎？ ; X5 `. L6 W( h1 M% P- [& [
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"What's a sea-prompt?" % [: |) F2 S2 c0 E9 n5 s7 ^( l
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 9 z3 O& k; ?, N1 b0 V+ F0 n, c
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"Never mind. Can you move the cursor around on the screen?" " ]1 m% k- b+ J) U3 b
! I" @" e: ^( E( v- A2 f不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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5 k9 Y/ {+ ^! W8 Q螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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/ M* ]" e q3 W6 \, g$ d" A顯示器上的電源指示燈有沒有亮？ , ~9 `6 z* t' J, m4 f& O! U8 z- g, c
3 L: s1 f) k, P9 F, W( W"What's a monitor?"
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什麼是顯示器？
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! g/ U+ @; ]9 U8 L"It's the thing with the screen on it that looks like a TV. 1 p4 j+ i: g ^
/ J# y% a. R8 r2 e1 s8 {6 C& hDoes ithave a little light that tells you when it's on?"
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) ]# t( H" w6 K( P就是那個看起像電視的螢幕， 3 T$ @9 }5 q b8 ^ K
& x2 e# f+ o* H- {7 F: f- ?6 ~/ g8 ]有沒有一個小光點告訴你它是開著的？
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9 h' K3 H! g/ t" k9 d% f/ u" II don't know."
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我不懂耶。 5 _; |9 q& U/ a# Z& l
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ! U2 ]- P9 S( H( N! K2 I( E* y( n
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ # M# D6 D. o, N0 y7 r' I$ p
9 n1 |( p2 c( p% Q"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' ^2 z3 v {: L' ]0 h: h
$ U# k- ?- `5 O% s8 H9 l太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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" U4 P: ~$ R1 A6 N& _+ }6 P"....Yes, it is." 0 h/ F# x9 @) L1 D) ?" M* i7 m1 [
! P" {+ ]4 L# t有啊!
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8 B1 {& {5 V- F E& [! K+ {"When you were behind the monitor, did you notice that there were * j5 n7 Z0 j9 _$ H- q2 h3 X) M
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two cables plugged into the back of it, not just one?"
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% Z& X' M$ m# v" N$ v你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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+ l- A# u$ N/ }9 I: }7 ?沒有。 ( K' O- C& ^& B+ C- {+ y: l6 C5 \
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"Well, there are. I need you to look back there again and find 9 D! j- s$ D/ Y) D+ u
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theother cable." U* x. m ]4 W5 A- G
: J' v6 U2 G' z就是了，我要你再到顯示器後面去找另一條電線。 2 }" Z6 u5 i9 Q& A
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"....Okay, here it is."
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OK，找到了。
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4 z4 Q. {: t# I* V7 T8 v) L"Follow it for me, and tell me if it's plugged securely into 7 R+ j- t/ n" \7 `/ t _$ L6 |$ M+ c
7 S2 d" L3 @3 ~( X5 Ltheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." . j% C! F9 g2 }# g0 W+ g; M
! b: |6 ?9 R; {$ m! J$ u我搆不到。
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) p$ u4 j0 S$ L {/ J+ ]. k"Uh huh. Well, can you see if it is?"
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" `0 {' x) ^# e( @嗯，那麼，你看得到嗎？ 2 w, }9 y) W$ \ w% @2 R0 ^
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"No."
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看不到。
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4 B% X% ^1 S. _2 d& `; F3 x' B"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ , G3 I$ H0 Q- p/ z$ h1 W
; H3 i, _1 _1 M"Oh, it's not because I don't have the right angle - it's becauseit's dark." ( I( @. V3 l9 [7 Z" w
9 ?5 [: g0 m% g3 W# K5 R! X喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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- |" B; A3 P) ^, |* |1 s太暗？
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* I! v- q. w/ }) i"Yes - the office light is off, and the only light I have is , ?% w/ b# x8 V+ m" Q+ K. K
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comingfrom the window." , x* f( r( D8 U, M# O% g
6 {0 p* v9 [+ [# H是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' [9 Y- W7 W" }' b# T
+ I2 i# W" K3 K"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 : }$ i! @6 I$ U( t
' Y3 N* v' F6 ~) L"I can't."
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沒辦法。
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# ^2 t2 G) p; \" p"No? Why not?" % @7 Y* `- x7 f% H3 [2 N$ P: Q
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沒辨法？為什麼？ 9 G0 Y2 u; ^7 G7 y3 n; ^- S* }
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"Because there's a power outage."
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因為停電啊!
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; a6 G B3 Y& x0 ["A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 7 Y2 @" v; J0 C. Y+ ^. j5 e4 `
3 [/ I# K+ S* R/ M: \2 byourcomputer came in?" % U, }+ j4 f7 h4 G
9 ?4 S# l8 x6 U/ Z/ G; M; \停...停電？&#@!(& ，喔!OK，現在開始打包， * f6 y( E3 P. ~7 S
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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1 }+ I8 }& C/ z5 I"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 j/ J/ G9 a- R3 e6 G. d" {5 D1 o
5 B2 M6 t% N( _( B+ b"Good! Go get them, and unplug your system and pack it up justlike . `: {/ L% Y' t J, K$ }. M
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it was when you got it. Then take it back to the store youbought it from."
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, D, a0 }- D" _( E7 ^1 d很好!去把它們拿出來，然後把電腦搬下來包裝好，
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, v5 @( s! W: j就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . ~; Z1 k, N7 Y. g
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"Really? Is it that bad?" ) ~* r3 k+ }/ U6 g( l
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真的嗎？是它壞掉了嗎？ - B( j" f" R; f1 E
- P- ~) J* X Z) H9 m"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 6 K+ x1 Z$ {; T# G, \) f3 g
$ V. [1 k- V* a"Well, all right then, I suppose. What do I tell them?" ) Q% F f& G' X& j, p
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 Y) Y$ t/ F f4 d7 i7 h% ~+ g" p
5 B a- m, ^' ^6 H! w, Z"Tell them you're too stupid to own a computer."
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; p, F! q+ f. N0 C& T$ q4 a( Z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
