Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - b( j! L5 H' `8 e; p" E
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"Ridge Hall computer assistant; may I help you?" 2 ]; h' ]- y: N3 N( M( P! }9 h z" y
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 ]1 ^* f4 r% n5 e, H
$ J5 _/ u3 ^7 _4 X& i# d"Yes, well, I'm having trouble with WordPerfect." , M# ?7 u. Y: r: W$ G
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是的，我有WordPerfect的問題。 ; i5 X& D5 M m: V1 H0 e- R9 b$ |% N1 J
& K4 }( v H% X"What sort of trouble?"
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8 x! \" Y+ b' |- x& F/ I# {+ n您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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$ ]( Q8 n' s! X+ k我剛剛自已在打字的時候，突然間所有的字都不見了。 ( Q6 Y2 L: a) c# [7 b3 V
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"Went away?"都不見了。 ; I! `7 `7 \% |+ [/ f
# A- P$ L5 M9 O u: p4 I D- a2 t"They disappeared."
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它們都不見了。 + }- ]9 o; K3 S/ _8 P* |; @
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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2 t" y: [. @( D3 d沒有任何東西。 8 W9 K$ H! F9 j
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"Nothing?" & b: O# }+ z* _# f5 N$ T
1 m: j8 q4 V. r- c沒有任何東西？ + a3 H3 `. h. _( B. x8 ?
8 [$ a" l( o B1 z; V( K"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 % v: y! V$ Y( j, a# P- W( z( z
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 . f( A8 H/ z# ^7 A( x
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"How do I tell?" + g3 _( x0 i9 @' }0 m
- A7 I. ]; x* m我要怎麼說明呢？
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# V! i9 ~0 q5 h: i$ J"Can you see the C: prompt on the screen?"
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3 h& g, J+ Y( s" m0 K' Y你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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2 u& p! g' d" A: h什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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Y* o3 d' |- s8 M e) M不管它了，你可以看到游標在螢幕上嗎？ ; B) D8 F, C' U+ z& Y
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"There isn't any cursor; I told you, it won't accept anything Itype." 1 z" I- e @' Q. @; {4 v- R( S' D
/ r+ _2 Q& |; w6 c3 C8 U; e% @螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 q y7 \8 Y: X- R- T1 ]: `; [
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"Does your monitor have a power indicator?" $ j5 p+ z0 ~! A$ T& h9 `8 Y
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顯示器上的電源指示燈有沒有亮？ & a9 D: A3 P) Q2 o* {
" \( {6 h+ R& t: s M' ~1 b- X"What's a monitor?" % L( I& O8 ]% P: K
8 X( f; t6 _. ]( [什麼是顯示器？ 4 S3 F3 }. p) Q* @
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， " z T8 q, ]' h7 z% g6 b. _
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有沒有一個小光點告訴你它是開著的？ 1 s& P8 j# f# t. U: Q; a# G
* ~& O+ k5 a% @! c3 \I don't know." " n& Q. q+ k5 `9 g! y9 } p3 S
/ c0 |- @- f9 G我不懂耶。
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"Well, then look on the back of the monitor and find where
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! L' u- A W& ?- f5 U& Zthe powercord goes into it. Can you see that?" ! p! A1 a& \' i# r& m2 N: w
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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9 c, G( T$ T( r1 g) h/ |6 _8 r"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / v- a! _0 Y( j8 ?
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) N, e: N* a% |/ e0 C# ]
( G' d2 }& T; a( g# z" b"....Yes, it is." . S+ I: }& H. H9 d4 y' \* G
+ G! q5 y. Q- ^, r: R* M有啊! : ~7 m) D5 p3 ^3 U5 y, K
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"When you were behind the monitor, did you notice that there were
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6 Q5 X0 A2 s I2 wtwo cables plugged into the back of it, not just one?"
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2 F5 L+ }+ M# U3 N: [1 i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 ) H) t. p! k: A/ i5 ^
6 o. \& |) V1 G- ^: l"Well, there are. I need you to look back there again and find
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0 n+ m) o8 `) E7 T1 Ytheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." + h5 }/ Z; T0 t( y F5 J
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 R6 Y) X' Y9 ]$ I' {4 H
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"I can't reach."
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6 S9 V u2 S! }) R' E( [6 ?我搆不到。
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% [! J' A1 x0 G$ T"Uh huh. Well, can you see if it is?"
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2 B, J0 ?* ]9 R9 X6 b3 F* F1 K' F' Q嗯，那麼，你看得到嗎？
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"No."
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看不到。 ' n* y# O% M) s' n' ]9 z
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 5 `8 ^3 |3 a7 q. M2 C- O
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 % ?. h& ~6 F* n
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"Dark?" " l n! L1 @2 r
4 P/ ^. u2 ^/ [2 w太暗？
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# l* p: P+ |7 p) `/ e) t"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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* D- S8 \- Q! ]* [, r" Z* t4 b是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." $ I b+ z: @& ~ ^+ y! i2 h
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那麼把辨公室的電燈都打開啊。 5 e0 Z1 [. T; H0 c3 k% g
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"I can't." 7 n K- r: |6 j9 P. @
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沒辦法。 7 t+ M6 j- P1 Z3 s+ y
+ R" s1 V. p. D9 ^"No? Why not?" , n w* ]( f1 W. B+ A9 s* [3 X; q
" _7 B9 c' S5 O4 _7 p( @沒辨法？為什麼？ 2 S) u( B: N5 _ |. ^
) _" h& ~* u6 |"Because there's a power outage."
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$ c# _* i, x! z% m% |因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. * q$ Q+ g; }* |+ b
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Do you still have the boxes and manuals and packing stuff
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, J+ G, E$ k3 w e/ eyourcomputer came in?" 2 {1 @0 r, Z& b* x
6 z0 v+ e& W w( N停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 2 p2 E# Z* Q, m* Z& ]# r" k1 u% J
& S' e0 u* t8 W+ W8 M; S1 j& W嗯，是的，我已把它們收在櫃子裏。
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f! f; e! Q( V5 @* e"Good! Go get them, and unplug your system and pack it up justlike 2 a0 N- ]" j, x7 C! f' x; h) x& x
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it was when you got it. Then take it back to the store youbought it from."
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# }7 B1 x7 w! D5 s很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 G; U* ^0 `0 _$ r
, W7 W! }8 L* g! C8 x g: E( P就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' ?8 U. d' S+ M1 I
6 \/ O- z, r2 o! f/ |+ w"Really? Is it that bad?" - h/ i9 y3 m5 `% L/ M) Y/ A
' [, Y# o$ p$ H8 I真的嗎？是它壞掉了嗎？
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% a# a1 k7 ~4 V5 {"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" * @$ J( U0 h: D7 Y) S
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ( ?/ u/ O) f' F2 D. K
3 w) X" O7 S% z3 c) p" Y& ?"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
