Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " s: E$ l3 _% z4 r
1 w; o% v: N. ?% K2 z5 y6 z5 D"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 8 i, i# G4 V2 _9 k
" @* I6 c8 g- c. ~"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 9 ?3 e# S9 {/ |- H a9 ~8 v
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"What sort of trouble?"
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( ~* D% V; S$ Z# X2 ^您有什麼問題呢 ?
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I. T+ k' w# r" v"Well, I was just typing along, and all of a sudden the words wentaway." 7 j' L* w7 ~6 L9 N a. Y5 Z
) Y3 E# m# O1 L$ D; L我剛剛自已在打字的時候，突然間所有的字都不見了。 ; B: F5 X& p7 \. ]8 b
/ x0 ^: U( d, |' Q- H. ?! d"Went away?"都不見了。 # v# ~# R' k% F5 \
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"They disappeared."
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3 X$ k* ? M# _' i. E$ ]它們都不見了。
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, M0 ~* {6 I$ C"Hmm. So what does your screen look like now?"
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4 o% b1 G# N! \# D, ^嗯，現在你的螢幕看到什麼東西？
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* @2 \1 S" ^$ A# D"Nothing."
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沒有任何東西。 4 K9 y3 V9 n2 T& Z$ B0 X
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"Nothing?" * z+ z: V. U) \. i
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沒有任何東西？
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"It's blank; it won't accept anything when I type." / k9 K/ Z1 H% v. `
' q4 \/ m, P. U* P: O& J- d$ J螢幕是全黑的，我打的字它都沒反應。
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]6 b, @4 @1 {1 A% E9 R"Are you still in WordPerfect, or did you get out?" ! p2 }* I- I& Y6 T
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您是否還在操作WordPerfect，還是以經離開了。 " {7 a* b" B+ C3 u; z& x
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"How do I tell?" - C) c/ d# W! K7 |6 k3 P t% M
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我要怎麼說明呢？ + \' E. K& ^3 d% [( |- c# ?; G
8 D' w, o7 P2 C" K. |% H, u* e"Can you see the C: prompt on the screen?"
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, m+ `3 b* ~5 M7 w" V4 D你可以在螢幕上看到 C: 的提示符號嗎？
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/ z9 w: H; X0 }% Z! G"What's a sea-prompt?"
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# O" Q9 ~2 F1 Z6 B! a3 C" C什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! V6 i/ O; Z( S
' Q8 q( K- V8 h1 u6 L. ~"Never mind. Can you move the cursor around on the screen?"
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" [6 r3 p( q% ?& i" v9 Y( \8 ?不管它了，你可以看到游標在螢幕上嗎？
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: n1 v( L3 f7 n# a. k"There isn't any cursor; I told you, it won't accept anything Itype."
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8 ~8 n$ r0 R% I: }0 z2 y螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " y- W1 w4 h" g Z# F- [- {! q
2 X8 {8 `) [* Y"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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; [( M3 `* R5 c* h"What's a monitor?" 8 v" {$ C7 N/ z: h2 C
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什麼是顯示器？
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% Z# N* y" H$ R# M9 x"It's the thing with the screen on it that looks like a TV.
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& l( }6 i! @. I. P( LDoes ithave a little light that tells you when it's on?" ! D; I: a$ `% J+ k
; c: r' X* d: c4 O$ x就是那個看起像電視的螢幕，
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M0 ?# R5 U" w5 m有沒有一個小光點告訴你它是開著的？ + Y: }/ A G9 y, A: f( ]2 _: b
, L- o- A) D8 E! `7 wI don't know." - T) ^ ~8 J( M! n% { X4 b4 P6 N
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" ; ~! f% n, j/ N( l9 F6 g
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." . \+ K2 | d3 r8 K
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. r- y# u. Q3 l/ G0 l1 N# ^; T"....Yes, it is."
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有啊! 5 n; S1 B7 U, f* m. c, I3 ]
( ]+ ]+ x- v! u6 f"When you were behind the monitor, did you notice that there were
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) L: ?" e6 n' O# _5 ptwo cables plugged into the back of it, not just one?"
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# u: o8 M- u1 v( |2 ?你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + }1 A6 e# x. U
, e" A: Q% l% n3 C"No." / e( a& {% I/ V
% f+ G; U' {( L. R; _0 l* n+ l沒有。 * Y) R, e5 W# j
% Z2 A- o7 [ U9 }. J. l"Well, there are. I need you to look back there again and find
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( c4 b: `0 s& J. I3 C( a! U' S: F; F6 Ttheother cable." ! e& h$ C$ H% Q0 A1 k- Q" ?
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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/ Q8 z# J1 B7 r2 zOK，找到了。 b8 p( s! ?# W- J. V( j& w& t+ C# ?
0 f: X' `+ z1 w4 K$ f"Follow it for me, and tell me if it's plugged securely into $ c2 @- l+ Z! n+ U% N) `/ G
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theback of your computer." ) h! P; k0 R: E* z- l7 J" g
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ! ?! V+ |& @( q9 }
$ _3 U4 c$ r m0 l3 i0 \! L! t! l"I can't reach."
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我搆不到。 , _( Z" o `7 s4 Z
$ E1 t; d% q" ["Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 4 w! l4 K. k) s( b7 D1 ^
9 L! }' b# T7 d- W"No." ' {' w2 \0 f5 J3 G# V
6 q5 }3 A+ q7 J$ d9 C; P' i看不到。
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"Even if you maybe put your knee on something and lean way over?"
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: e% l* V& J4 ~$ K! |# S# u8 T) o6 e那麼拿個東西墊高，爬過去看一下？ " i' H; c$ n, L3 N& K
+ b4 W7 q l$ h" W% T4 ?3 Y4 c4 g"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 A& H9 w: r/ E& W. d) p
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喔，不是角度不好看不到，而是太暗了。 / ?+ P4 d7 h1 R4 ]2 h, ]
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"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 6 W8 w5 I" D% n) O4 O( Q
( s' J5 [* o- Y$ n1 K& u% v5 p+ Vcomingfrom the window." ; L, @$ o! Y) Z6 p3 w
. x+ J* C: a3 {9 k. h) X是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% L& u# d5 M8 W! l' P `, i8 `, j: b"Well, turn on the office light then." . W$ p F! K0 w% ]
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那麼把辨公室的電燈都打開啊。
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"I can't." # S: l5 W7 h1 T* a7 d
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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6 Z. S x( Y1 Y0 R: H$ ]0 Y"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff # k( `3 B) i8 S$ `) b* ]
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yourcomputer came in?" 3 g2 P" ?: z3 w+ h0 [# e. l
& S9 _* ^$ P' T- u0 i, S停...停電？&#@!(& ，喔!OK，現在開始打包，
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, a+ w( ~* Q9 [% R" Z3 H( R. }電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 3 X4 _; `+ S+ h1 u2 U
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"Good! Go get them, and unplug your system and pack it up justlike
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* y _+ T0 r! p& q& v" A* l6 Cit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 9 N2 K3 J0 v3 u7 L! L
6 Z' k/ `2 D+ @, @"Really? Is it that bad?" 6 ~! s0 t( r( U- `7 W) q- ^
* ]* V2 m$ p9 G/ Z+ _真的嗎？是它壞掉了嗎？ , v5 p' v" X" x- X. l7 l
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"Yes, I'm afraid it is."
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5 H5 @, j' E* R8 ]是的，恐怕是這樣了的。 . F% L8 d+ l/ P& t4 X9 N
0 }( [8 i4 R5 l2 `# d"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 3 v9 B. S9 V0 u+ Y
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
