Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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& }3 u) o* q/ Y& NRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 $ |6 ?( G3 j" i- s6 v3 y# `. k
% l; \. ]/ E+ D+ }5 e4 F$ k/ Z"What sort of trouble?" 0 d: x/ j( r+ S' y0 a( e* c0 U
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." - ~# r7 i( v" c8 g; |
; N1 \9 ]. B [: V2 g& v4 h我剛剛自已在打字的時候，突然間所有的字都不見了。 5 u0 A/ {- @# ^6 J4 @2 y) d5 X
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"Went away?"都不見了。 , a0 w1 P. C. X& o# G9 C8 c
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"They disappeared."
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' F! T* Y/ y9 D, {; \8 M它們都不見了。
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6 N% d+ p O" E9 V7 u: u7 j3 O"Hmm. So what does your screen look like now?" " A$ ]. E: s$ ~7 e, A' s
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嗯，現在你的螢幕看到什麼東西？ 1 i6 O/ T9 C& {( R
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"Nothing." $ P. f/ {+ x7 p! e
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沒有任何東西。
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2 e2 `: m6 u* _2 d"Nothing?" ' m# i+ u9 ]+ m E# L( S' E
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沒有任何東西？ 3 A0 l) l7 {0 n/ R G: [5 ]! x" Q
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"It's blank; it won't accept anything when I type."
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1 M- V( t$ \ M螢幕是全黑的，我打的字它都沒反應。
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( S; e% C& N/ @! L# W"Are you still in WordPerfect, or did you get out?"
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9 ?/ t' A6 r5 @. t1 N您是否還在操作WordPerfect，還是以經離開了。 2 n. ~/ N3 x5 p0 N
7 c1 N2 q4 s, X+ h6 p- {) ], \( s"How do I tell?"
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0 P7 f; F' ]3 S- k: F我要怎麼說明呢？
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! u) r8 u" n" N, ^% ~( L/ q9 [" y"Can you see the C: prompt on the screen?" # B# o- |6 u* u9 C* u* @. [5 e
' Q/ `$ H$ X" s3 ?; k你可以在螢幕上看到 C: 的提示符號嗎？ 5 \+ u5 ]( W" ^+ }+ I, ]" G
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"What's a sea-prompt?"
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; W( n6 }# J. A: Y. W4 l) ~% T什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * U( m: d6 B# Q0 Q2 l: V" y
$ C. B1 u2 p, g9 c"Never mind. Can you move the cursor around on the screen?"
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4 d; [4 n7 e, ` f/ \不管它了，你可以看到游標在螢幕上嗎？ ' m" B! r; |8 S' W* H" m6 W
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"There isn't any cursor; I told you, it won't accept anything Itype." 3 _, `5 B' s- n$ H. t
! l0 J1 @3 k- c+ L1 G螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ) Q9 G s! c+ N8 S2 Q, ^
* ?9 v/ ]" r7 F/ A, ~9 r7 t8 ^"Does your monitor have a power indicator?"
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6 ~- J6 S* j- N9 f. j顯示器上的電源指示燈有沒有亮？ - U1 l6 Y8 a( z3 A ]) f8 D1 }
$ e( W2 s3 P) D; G4 v* i"What's a monitor?" 0 j7 A# r! g* H e
, d0 n- z( j& r5 ~/ {7 _8 h# N$ U什麼是顯示器？
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0 c; ?) E2 X2 z s; b"It's the thing with the screen on it that looks like a TV. ; L0 h$ R+ b3 n! g2 Z2 T; a/ D1 r& F
* w4 Z. A- T iDoes ithave a little light that tells you when it's on?" 5 l7 E5 ~! e' ?0 d+ ~) N) P5 m. v1 c' [: u
+ c8 s+ ]3 k; y) Z+ s1 W就是那個看起像電視的螢幕， 1 k8 F' A/ H3 o- Q( M6 | `( K" r
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有沒有一個小光點告訴你它是開著的？ $ ]) ^- G8 v: B: K# }
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I don't know."
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我不懂耶。 * L8 D8 K5 v" S8 S0 v$ C: H
9 e+ ]0 T- @* o"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" * I# K0 X1 h1 e7 z0 D/ k
3 X6 o! |* z9 A那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 0 m% j* o5 c3 c+ y0 r' x1 c
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"....Yes, I think so."
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是，我想我看到了。 & d, d: ^6 E8 k8 b' d' `; I
- M1 ~ P2 b4 D {1 _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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* g$ i' R. Z! R"....Yes, it is." 6 ]+ C w/ q; m* @8 F; X0 g
, @) d& _: G4 m1 a5 @有啊!
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' r5 \* O. g. X8 g1 Q1 m"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" + H/ q' G. c. ?( ]
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 4 s T% o" m, ?2 H# c$ X
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"No."
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沒有。
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( ]) c6 O/ s8 A4 i3 }"Well, there are. I need you to look back there again and find
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) H# S3 S: Z, P6 S p7 J9 Rtheother cable."
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0 x& `8 d- S) @% ~/ S) I就是了，我要你再到顯示器後面去找另一條電線。 1 R0 j3 A; C. \3 J8 J6 ~
# R; ^# K1 c: A"....Okay, here it is."
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/ ~8 _8 u3 S( @! E7 o/ A+ S5 wOK，找到了。 ) R1 P, Y5 B- e& x8 S- n; P
7 R2 @$ R+ b- c: t, f& c, v"Follow it for me, and tell me if it's plugged securely into . u* c9 N5 W9 V% c7 H
3 a0 z7 y' U) e) u' {; btheback of your computer."
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$ O" q5 J7 z/ L( Z再替我找下去，告訴我它有沒有確實插好在電腦後面。 : v& }% s( N: M k9 C
J( Y5 @" V- ~9 u"I can't reach." 5 T$ X( C- e- i
% E. p" z$ \+ }4 }* f" s我搆不到。 . ]) x, D* d$ B- j/ M0 n
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ( E$ V5 M" D/ L/ N: e
3 @* p- l' I) m+ T, L" N. I3 f"No." # v7 O9 |8 O4 j# e" U% ~, x6 c
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看不到。 6 N, U j1 Q1 P3 k3 w( o1 v
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"Even if you maybe put your knee on something and lean way over?" " i$ N) Q" E _: N8 J4 [- X7 v5 v
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那麼拿個東西墊高，爬過去看一下？ 0 |$ n d) W# n+ r. [
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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" D# g+ R8 g% y( w" M9 t2 \- Q& P喔，不是角度不好看不到，而是太暗了。 . e8 i$ T' Q1 @( F8 e/ X- e% q
5 q1 a3 ?8 Z8 }4 B# z"Dark?"
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太暗？ ) G: f( J0 n) t# S: x% |# K& J' [
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"Yes - the office light is off, and the only light I have is 6 s/ U6 f- Z8 t3 H+ T5 H6 l* K
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comingfrom the window." : X' r+ Y& L/ }4 W
1 O, Z- S" g" J9 x) V8 V是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / y$ N4 Y# i6 d7 _' k; M
: ~% a+ `0 e( \* {: @* q"Well, turn on the office light then."
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! h% P; z( z v! e那麼把辨公室的電燈都打開啊。 + d m/ Y M" Z% v7 L) w
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"I can't." ! l$ X/ }2 S& Z5 `9 q! l& M
) E4 g, L/ [# _5 d8 l' P* i- K沒辦法。 2 }1 q3 G5 P1 e: u- C5 ^! \
4 P( P3 l; w& l8 J"No? Why not?"
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: R3 D2 S, M3 }% `" z7 n沒辨法？為什麼？
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"Because there's a power outage."
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- Y& b2 C1 i6 A# d因為停電啊!
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& `7 E8 l8 d f- L) X"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / {8 R$ ]! n. K g5 u
# ] L# V6 o& q2 O# tyourcomputer came in?" ) X" O6 Z; @2 y4 b6 i% ~, h
7 X K5 O; f1 C/ A% \: O; D0 V- a停...停電？&#@!(& ，喔!OK，現在開始打包， ! _0 a2 L' J, [5 U
9 I) l5 H$ D5 V& z* l6 n( f電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 M2 Z( j& x4 W
% H, q# S! x7 Y; u9 T"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 " p% ^8 \& x2 e; H4 E% I9 x
& N. h. G& W+ J"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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! m. j Y% I' X3 h" B很好!去把它們拿出來，然後把電腦搬下來包裝好，
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, V% ^- K* y) V" Y: U7 {就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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4 g1 m% e6 W' N9 {' M% N" |0 ]"Really? Is it that bad?"
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/ X7 j; {: a" Y4 p真的嗎？是它壞掉了嗎？ - k' N, \& L; ]" J: d4 X% n
7 b' M( ^; M( R# I/ z"Yes, I'm afraid it is." , r9 X# U5 j# b9 w3 \
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是的，恐怕是這樣了的。 / Y: U# R7 f, u! J# j
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"Well, all right then, I suppose. What do I tell them?" % S u5 T9 J5 Y: w5 @: f2 D8 X' E
# Y7 ^; x. M Z& f8 W喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 0 X: J3 S: [, U' B K9 R# Y( m
! a+ I) ^- ]1 B) i/ t; t6 \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
