Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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/ Q: x, g3 K) D, T, b"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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: l3 _+ m' E, w U& d! I9 }"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 + y I- k- y- |
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"What sort of trouble?" 9 a. i( ]% K9 N( H
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您有什麼問題呢 ? ( Y. ^% N6 m9 x: K- U3 ?* k- _5 H" J2 C
* \/ Z& ]5 t- }1 P+ i"Well, I was just typing along, and all of a sudden the words wentaway."
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" A1 v. P N0 K. j' v我剛剛自已在打字的時候，突然間所有的字都不見了。 + H7 y4 T4 d, P& J& m) o
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"Went away?"都不見了。
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"They disappeared." ' g" O/ V. \' \( K4 t
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它們都不見了。 2 a2 v9 l: g8 M% b A% G' e
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ & a$ p5 T9 z$ U+ S, G
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"Nothing." % Z4 b! ?9 r& w% W
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沒有任何東西。 0 \# H7 k5 U( |7 }1 O& n# h
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"Nothing?" 9 h ]5 u$ n4 V" z
% b0 S8 c' B3 k+ H& E# y沒有任何東西？
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"It's blank; it won't accept anything when I type." T3 g' Z) L5 ]8 J4 I0 g) m# L8 H: c
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螢幕是全黑的，我打的字它都沒反應。 # _0 q/ S* Q) J" f: \6 {1 }* ^
9 g* {6 V1 N* Q& w"Are you still in WordPerfect, or did you get out?"
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% T5 H. a" r& b7 {您是否還在操作WordPerfect，還是以經離開了。 : f9 ~. [& [- F/ ?! Y4 W/ ]6 v
! ?! B, r) ^ V3 |* n; A"How do I tell?"
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我要怎麼說明呢？ 8 v" E5 _+ _& k) {
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"Can you see the C: prompt on the screen?"
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2 O* z: C2 J* W' h你可以在螢幕上看到 C: 的提示符號嗎？ " i/ K& f! q7 k- x1 u2 f# S4 l
9 G! l, | p+ W1 Q4 D; c& o# O. n"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " A. M- A$ {; b, V/ i4 ~9 c
H/ C. g6 @, j& ?% y" i9 ]"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 6 ?& }! k- `6 H- i/ d
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"There isn't any cursor; I told you, it won't accept anything Itype."
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) E, i, f4 F+ S' q9 U1 K螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 - o2 [% s5 c6 T, M
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"Does your monitor have a power indicator?"
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3 h! T, m! ^/ a! T) q顯示器上的電源指示燈有沒有亮？
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! T1 ^2 z: o; d, _"What's a monitor?" j+ e5 }- K0 n1 n: g
( @6 v; P4 S6 c# d5 I& {1 P什麼是顯示器？
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! {$ l3 s+ A5 f+ p, B, X"It's the thing with the screen on it that looks like a TV. ! A k8 S% \4 U8 H4 a1 x* t
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， ( _, H" Z! U1 L, O
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有沒有一個小光點告訴你它是開著的？
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% O0 x& ^9 E1 {9 [I don't know." : m: M, \# V0 k8 @# {, E& ^
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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3 R L% t$ _' e& C+ Z4 Kthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; p' G s5 Q5 ~, O2 ]( o7 U
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"....Yes, I think so." ) c; s8 A' Q0 B- |$ W- G
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是，我想我看到了。 ( W p. Q! G9 a3 s5 o
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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+ p( E. H0 ~+ K. s; J太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + f1 X6 U; u" m0 ~+ ^. F5 ~) g& q. K
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"....Yes, it is."
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有啊! ( U" C, r. z( X& J. d! q, |( L5 t
' N( _- e6 y' e' }. W"When you were behind the monitor, did you notice that there were , P3 K3 G; l' V# c( Y6 m4 ?
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two cables plugged into the back of it, not just one?"
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k0 v8 q& z' k6 a8 x+ V你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + r2 f: {; H8 X- s, D$ |$ o2 t
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"No."
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' C- v: j8 I4 f1 t' p. ~+ h沒有。 : k# l% B: B! F0 n
1 P$ I; L2 C6 `3 A- o"Well, there are. I need you to look back there again and find
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theother cable." 5 s; l( m% f. ^( x$ n
/ i6 M; N4 p/ J, ~" _$ x; r6 n2 C就是了，我要你再到顯示器後面去找另一條電線。 $ t* t. l! P" C4 }. n9 d3 o
5 }( n3 M* Z$ _"....Okay, here it is."
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- O+ @1 [7 R6 E3 M; ]OK，找到了。 % E4 D h: a8 b
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." # Y5 @7 H& _) o5 D/ b6 J+ i0 \
$ l" q+ J( j( C再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." ( Q$ n; |( V8 J; i, N% g
; y8 G( I' G# @我搆不到。 / x- g4 {( H: U" F3 C- g
/ x# U" b, B9 l# y2 X7 s% g% J"Uh huh. Well, can you see if it is?"
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6 m- r' N4 J7 e7 e嗯，那麼，你看得到嗎？ 7 s5 x0 t; n! }
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"No."
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看不到。 7 y9 Q* ^( E1 u! t) v
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"Even if you maybe put your knee on something and lean way over?" " o; }: b$ a$ j! N" e" O
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那麼拿個東西墊高，爬過去看一下？
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; {7 V5 \1 ^, W5 I1 |"Oh, it's not because I don't have the right angle - it's becauseit's dark." / e8 A4 ?) V" B: R! X2 \6 @
; R7 h: M [+ G; a2 ?喔，不是角度不好看不到，而是太暗了。 " R- e* ]% a$ f8 e% ^& H3 Y
6 h: v# b+ s3 i+ @$ {+ i7 s"Dark?"
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& [/ C* ^8 A# ^3 r6 n太暗？
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8 A4 \. y) I/ w1 n4 [# D/ ]$ _"Yes - the office light is off, and the only light I have is " w3 ?9 p$ t, Z0 p$ U* a# w7 X
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comingfrom the window." - u; k9 R5 s' n( n% S, g
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 8 p( W4 V! M& {
* E `' ]/ G9 m"Well, turn on the office light then." ! e& h2 t' c) v) p- |$ I+ _$ \
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那麼把辨公室的電燈都打開啊。
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5 L* v! {. F% U4 o/ ~- n# Q& H; {! r"I can't."
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! F) d/ v8 D) U$ y( S, L沒辦法。 * C6 K6 w+ h4 |* ]" x1 d
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"No? Why not?"
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沒辨法？為什麼？
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8 y7 V' e, K% z"Because there's a power outage." 5 {- x! Z5 L, @# f
# w1 ?7 j; r4 [8 @因為停電啊! " z V# B0 O& l1 J t
+ [% [% @8 X& u4 t"A power...... A power outage? Aha! Okay, we've got it licked now. # j) H% w3 b( T, R
% y# e" S0 M8 J, L+ Y) CDo you still have the boxes and manuals and packing stuff
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) P0 u9 m* q( I. }: pyourcomputer came in?" W; ~8 m/ |' E! O: G) o
4 W" E; P4 C; \3 k; E y: l停...停電？&#@!(& ，喔!OK，現在開始打包， 1 P, `3 Q: D% t; V4 f7 s% f) J T
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ( R5 @7 h! z. `4 O, L* w0 E2 [
L# q/ i* I8 t8 @/ z"Well, yes, I keep them in the closet."
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+ v o1 N) H0 a& U1 v G5 S4 \$ ^嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 8 y; `* n) y8 V9 m# v
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很好!去把它們拿出來，然後把電腦搬下來包裝好， . e) G" O( h& \% w
5 }! ^( j+ Q3 s M. s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 0 V2 d$ @ z# `: H7 H0 O+ P; C
4 d8 q9 H% M, C4 _3 f; y- ^"Really? Is it that bad?"
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$ V. W! {& G/ J, r7 _& I: O' m0 z3 Q真的嗎？是它壞掉了嗎？ ! I' m8 P: ^' v
+ g8 U- b) r: O. E9 U5 _3 H"Yes, I'm afraid it is."
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# s' ~2 \+ A& M8 E2 y是的，恐怕是這樣了的。 " i2 _9 Z" [! I" B3 z0 h" ]5 N& n
+ n; f5 m3 y; @" s2 W$ ]"Well, all right then, I suppose. What do I tell them?" O& i7 e1 o' t7 C5 R/ s7 w8 ~
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ & |1 c8 N# _8 _4 E3 b
; M* ]" B3 a% c- x- j1 x"Tell them you're too stupid to own a computer." " |* W: R' L9 w* T4 z
. l) n# k8 `! M就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
