Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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5 f5 U, {! v% s5 X"Ridge Hall computer assistant; may I help you?" 1 G8 ~# ~8 S7 X0 q, h4 n
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Ridge Hall 電腦公司你好!我可以為您服務嗎? + o: F! l9 v' J/ h: E
9 f: j! B$ S+ u2 [ u) H"Yes, well, I'm having trouble with WordPerfect."
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$ `/ G: I/ ~) \9 [/ n是的，我有WordPerfect的問題。 q4 L) R* T2 K, w+ z& N
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"What sort of trouble?"
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您有什麼問題呢 ? 4 [: v5 ]5 ~! @2 f* R s7 G& u
. }1 |/ }( L2 x9 \% e' Q"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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1 r: C7 W0 ?2 W$ j"Went away?"都不見了。 % N" D6 a8 {: q
9 _9 e3 D$ C5 J M) j8 E* c"They disappeared."
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; F! X* Z! O# n4 F a* j6 Q) m6 k4 ^# s它們都不見了。 & n5 t; U. V$ D
. [1 h2 F, S, \8 Y r8 [* b"Hmm. So what does your screen look like now?" $ _, k' j! Q6 X( X, N% h
( }+ I& R( y6 Z+ v1 A! a0 u. q嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 ! x. u; [% k, V2 `
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"Nothing?" 4 S# w) J! T$ K! r6 w' Y
* C1 a4 Y9 R* B; |% I沒有任何東西？
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+ g. X' K& Z. D% X8 h( m"It's blank; it won't accept anything when I type."
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: v+ z1 M o+ o- T+ Q% W螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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# e0 I2 |! j9 ^$ h7 g; [( v3 r1 a9 t3 u1 O"How do I tell?" 5 a& N3 R( h) ~ I
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我要怎麼說明呢？ , A E0 P- }- g: R
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"Can you see the C: prompt on the screen?"
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* e5 {6 |7 x8 b- t" z& C U你可以在螢幕上看到 C: 的提示符號嗎？
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0 m7 d: P+ P( ~& x5 r"What's a sea-prompt?" ( S9 P8 P' V' n3 \' ]- u
- u5 n( K/ P5 a- |* o h' I! l什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 5 j2 l$ n, v2 C' G7 e' _& F
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 0 G8 ^+ l) `5 U+ O0 f! r
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 5 f- ]( [/ v4 A8 ^) }. R' K
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顯示器上的電源指示燈有沒有亮？ ; {; K4 j& y: d% `, c: K
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"What's a monitor?"
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. e' O" {* O; D4 ~3 j什麼是顯示器？
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* ` x. _ T& e# d3 @2 n"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" , B) G) b/ K5 D- i1 ]
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ . [$ i5 `. W, G6 k: k7 W
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I don't know." 2 a7 I& c" D6 B2 Z* @! T: o
- T# r9 o* J ~8 H! t: f我不懂耶。
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: w& p5 q3 m8 p4 u: ], \6 ?% Z6 V"Well, then look on the back of the monitor and find where
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5 l" [( W0 n" M' V+ Kthe powercord goes into it. Can you see that?" # X! H' E1 G% I
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 J: c9 S) u8 ]/ x# o9 ]* _9 L
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"....Yes, I think so." . p+ b4 C9 G6 w- u, S
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : L" D: y& @/ }5 _
: x f ^: Q* L; {4 J& f& k太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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有啊! 7 i/ l, n$ B9 m3 j9 O% A
$ r# i4 G+ p; p& K7 S7 j5 ?% M3 D"When you were behind the monitor, did you notice that there were 4 {0 V$ m: [# {2 X+ J
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ . R$ h, K7 h7 v2 B0 d" Q
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"No."
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2 ~0 X) q( \* h! T/ T0 M沒有。 $ C3 s, b4 q& H+ a: Z% e! D) A* T
! m4 `% j% O4 e5 {! W: P% g"Well, there are. I need you to look back there again and find
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% v- D8 z5 M$ Z: ^theother cable." # U) O J) \. C+ N
! L$ U4 t X' `9 J2 y* a' z就是了，我要你再到顯示器後面去找另一條電線。
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- ^. ]6 n5 M" r+ m* l. V"....Okay, here it is." 1 L" Q" u. G7 ~
8 L# x7 @- S, D4 |' b# i HOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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# }# C" j' d4 N+ T5 T- Y"I can't reach."
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0 i* f( U# S7 A2 r9 ?' v- Y我搆不到。 3 _9 b2 x5 N: V- K, ]
0 c# l1 y" B( A9 j0 S"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ A0 Y$ p5 d, w
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"No."
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/ e, X3 ]9 e3 d$ k看不到。 1 Z9 ?: d4 _ z' _! C0 L* B3 ~
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"Even if you maybe put your knee on something and lean way over?" 9 b8 t, e" [% O
8 `: N0 E( x4 v' f( S! [7 |那麼拿個東西墊高，爬過去看一下？
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1 G! t+ D, U4 \* t"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 w5 A% u: t8 ]* j+ ]
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"Dark?"
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% f' p$ E5 d& f% M- l太暗？
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7 ~/ L% J1 r8 |3 B* D# w( J"Yes - the office light is off, and the only light I have is
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, | h. {4 u, {5 i) Lcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 % s0 [ r! p A% S
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"Well, turn on the office light then." - y2 E% s J0 Z/ ^. P
0 Q3 d* \! `- B5 X& A那麼把辨公室的電燈都打開啊。 9 B( X9 h4 J+ c$ w8 ~1 N
e3 j3 Z% S2 e* I6 N5 d"I can't."
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沒辦法。 . g, J; b2 o% C
9 P$ H4 ~- r6 X4 f: [! [- F1 @"No? Why not?" ' D% K" I# `. E8 f. x" v) L% V
5 }( i# M' \2 E. Y* U沒辨法？為什麼？
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"Because there's a power outage."
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) ^. g/ p7 V; \% [: a因為停電啊! + a3 J- J6 _1 w# f. ]8 s- Y& _
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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/ Q5 B% g; l K& ]/ g# V! QDo you still have the boxes and manuals and packing stuff 3 A9 e6 ~& }; `& F' x' z8 Q" W
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yourcomputer came in?" 4 ~- ~- c! y% e6 k' P
; t) F" |: N- [+ c0 s停...停電？&#@!(& ，喔!OK，現在開始打包， . z2 D8 q. a; B% j/ n" l
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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+ X o, u, B, a1 R) o1 V"Well, yes, I keep them in the closet."
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( b" O+ d$ K, F/ X嗯，是的，我已把它們收在櫃子裏。
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) Z+ O: }' C8 t8 \"Good! Go get them, and unplug your system and pack it up justlike e9 O5 u$ J$ h7 F4 K8 e
1 Z9 }. D1 @* Iit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 * t* t. K0 {! @* a n
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"Really? Is it that bad?" ' O+ {$ t& [& ]6 W) F
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真的嗎？是它壞掉了嗎？
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/ r0 v6 a4 l4 F1 D0 \"Yes, I'm afraid it is." - U+ |8 j7 _0 ?( E: J
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是的，恐怕是這樣了的。 $ k- t# Z# r/ P2 d/ Y: C8 {6 o
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"Well, all right then, I suppose. What do I tell them?"
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# \& i+ @3 \; S& o. o喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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. }2 m5 q0 R2 E- q"Tell them you're too stupid to own a computer."
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, h; K% X& J( A4 V8 d就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
