Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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! M# r% d# {0 X! t- a; fRidge Hall 電腦公司你好!我可以為您服務嗎? ' y1 O# a, p2 P6 k6 G
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"Yes, well, I'm having trouble with WordPerfect."
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9 _3 Q4 ~/ K' l5 J7 o; e是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 0 ^7 r1 C& }* y5 h5 i6 M
- s8 ? [# M7 _/ n# |- M. e; f我剛剛自已在打字的時候，突然間所有的字都不見了。
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g y3 E8 ]2 |+ B& m# U"Went away?"都不見了。 / T: c- j! B- [/ I H) b" Z, K
0 ]! S' R! M" k2 K"They disappeared." 6 Y# u/ X) E8 L
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它們都不見了。
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" V, r) [$ d1 H% Y4 T"Hmm. So what does your screen look like now?"
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9 @3 g/ D, v! m' I4 K* a! D嗯，現在你的螢幕看到什麼東西？ ) H; X/ F/ q! M" i# |% T
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"Nothing."
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沒有任何東西。 0 y' z& J' Y0 H! `$ c# r
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"Nothing?" % v, |8 F- v: G+ x( S
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沒有任何東西？
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5 Q: P, g9 i B9 H: S; s) L"It's blank; it won't accept anything when I type." + l! I9 q8 E+ V- g
7 `1 W% `$ M& C" O螢幕是全黑的，我打的字它都沒反應。
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. ?! u5 C3 I: C4 g" L"Are you still in WordPerfect, or did you get out?"
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. h7 e- H6 Q% r您是否還在操作WordPerfect，還是以經離開了。 ) S. g+ A) f6 C2 q% l0 U
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"How do I tell?"
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我要怎麼說明呢？ . ~/ l4 E7 _" @6 @3 T
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ - s/ p6 D S2 [
) L" U7 v) U( U% Y% M& M"What's a sea-prompt?"
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7 D) T ]5 Q/ M) [; ]! _3 p& }% i什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % \- ^6 v* ~! _0 I h. V6 D
% g0 D9 \' M6 ~"Never mind. Can you move the cursor around on the screen?"
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) _& [& f7 y* ]' w: g不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 5 O0 m, d8 v' r6 I
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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6 W& J9 Y k* }9 q* @: w"Does your monitor have a power indicator?" & p! b. e2 x6 C! I4 }' x- D0 y
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顯示器上的電源指示燈有沒有亮？ $ x A, w* |! G. L! A* j# r% g( P* E
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"What's a monitor?"
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# n' Y1 g5 q3 f: G8 v) Z9 M( M1 m什麼是顯示器？ * y- d7 G! j; j8 u
. y H0 c! K3 D2 d7 w"It's the thing with the screen on it that looks like a TV. % O! `+ [1 T5 [0 ?; a0 r0 i9 V
* u/ C- Y6 H9 a' ZDoes ithave a little light that tells you when it's on?" . Y K, c8 ~- E; D/ e3 j& e. l7 w
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就是那個看起像電視的螢幕，
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6 e) S. w9 l- ]8 t6 n1 h有沒有一個小光點告訴你它是開著的？
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I don't know." - _8 w% N5 a8 o9 J
, Q! c' N& z) A+ n& y我不懂耶。
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3 m* f- A( A2 _( g7 L0 r7 y"Well, then look on the back of the monitor and find where . r; D3 Y- L" v( _
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the powercord goes into it. Can you see that?"
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. @ }# D n# t0 S! I& R5 y' i" q那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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: \1 c1 u* G1 E' K1 r% h( H"....Yes, I think so." + A9 {% e4 q: ]4 s: {. H1 H7 X: Y
9 S7 m& q+ n$ Z0 h6 {2 J/ x是，我想我看到了。 3 d: Q# Y/ P. N+ |" k, U
3 }" n* t1 S6 h2 O/ C9 B9 z d"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / j& ?. C6 _0 `9 }* v2 o
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"....Yes, it is." 7 R9 R: Y- J1 o% K" r- }, R. t
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有啊!
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5 t' p* i. s V) R, z5 Q6 }1 \"When you were behind the monitor, did you notice that there were 2 g# W, x- g/ j1 t7 N n
) K5 [% l+ w$ U- A+ G9 k s mtwo cables plugged into the back of it, not just one?" 5 S1 r% d u2 {: d: F
2 A! ?: Y# w) C$ z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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6 |9 |6 S( v; S8 K# c# h2 D0 d: \9 [沒有。
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2 H9 D7 R# ]6 C5 J"Well, there are. I need you to look back there again and find ) t* F) H. D; p" l+ w0 E# m
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 - Y/ ?( u7 n+ u2 u" F& J4 h
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"....Okay, here it is." ) a( i" c ]7 `) O0 R, ]5 l
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OK，找到了。 3 u: X1 f' b+ ~; y( `
* s' z% R* ~' K! w5 S9 E( {"Follow it for me, and tell me if it's plugged securely into 1 r% |. N1 Y0 w
1 L Q* d0 Q, \& `* vtheback of your computer." ! Y8 K% Z9 C2 v2 p" y6 a
2 C( Y0 r! P1 h& X- ^再替我找下去，告訴我它有沒有確實插好在電腦後面。
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6 W! b" E' F! U"I can't reach." 6 q! d! J2 f/ T8 l1 P* B
" o9 P2 m# U: r2 ]3 [: s6 q# w+ A我搆不到。
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"Uh huh. Well, can you see if it is?" 3 c. f Y! ~) g3 @
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嗯，那麼，你看得到嗎？
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% l6 K& ~: a2 W1 M$ @: i! h% d"No."
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1 o& `7 o: v& G8 @" ~4 ~& o; c. T8 U看不到。 3 c8 Q& q d; b: B- w
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"Even if you maybe put your knee on something and lean way over?" . U+ q: e3 Z. T" y x) r) H
* `6 f( B2 Y* d7 T那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." $ F# h5 e6 [/ h7 Z# i) Y
0 K) w9 B$ Q' z& B3 ?: P" G喔，不是角度不好看不到，而是太暗了。
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* _7 U; {3 D4 S+ [. B"Dark?" $ k2 t- B$ R# K! ^: }& i" ?
3 t, v! o/ _ H1 I* s h/ o0 ?太暗？ 4 k# y* T0 i& b" H8 h
* i$ [2 z/ @1 V1 m"Yes - the office light is off, and the only light I have is
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8 K* U% f# A+ N( E! Z s7 ^comingfrom the window."
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+ Y, k3 C: F+ T2 B是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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, j6 A: p" B3 j那麼把辨公室的電燈都打開啊。
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"I can't." # D, X2 }) P" w5 \9 E7 t9 [) n) V9 \( P
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沒辦法。 9 K8 l. D S7 m/ @8 _ a7 ~
' v7 O' @( R" Y0 V"No? Why not?"
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沒辨法？為什麼？ + x/ J6 U) {9 p7 T M& f: ?/ s0 @8 r
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"Because there's a power outage."
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6 ]4 f# c0 f7 U* E m1 E$ W0 [因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. : W- C& |- c1 o# N7 N+ q
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Do you still have the boxes and manuals and packing stuff 3 I9 L# }9 j d8 t
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yourcomputer came in?" ( q$ c1 ~+ I6 L. W7 k) V8 b/ A+ G" z
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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) q9 g# D, J8 I8 U) e) m+ p: B電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ $ Q( N1 q7 W) n6 l
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"Well, yes, I keep them in the closet." Q7 Z( e; w/ n( s u1 J/ p$ ^
. S7 O& V% ~ d) j4 {嗯，是的，我已把它們收在櫃子裏。
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1 s" n7 W& \; ]9 d8 [, F. ]1 h7 i* P"Good! Go get them, and unplug your system and pack it up justlike ' B, ^0 J- H ^& g1 O7 O
' S. C) R& b1 ?5 q# Q* z2 \it was when you got it. Then take it back to the store youbought it from." 4 R/ u6 v+ V6 h2 J" f( `
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ N0 C4 Y3 g& b2 D1 `
& x D1 y# m4 L3 q6 C! ]8 q就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - }/ }( X3 [5 S& Q2 _/ E% B9 f& i
8 p1 m$ P) _( @$ p$ Q6 }4 O"Really? Is it that bad?" 5 x- Z. v$ s9 F% ~' t. t7 J5 c
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真的嗎？是它壞掉了嗎？
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. Q" u2 E. L X8 e9 R"Yes, I'm afraid it is."
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1 X' c2 [0 A* B" q' D0 F" F是的，恐怕是這樣了的。 4 {- H' e& @" s9 a; ^' J0 |. g
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"Well, all right then, I suppose. What do I tell them?" 3 j$ A" u3 H) c" q/ n! v( f
/ p) E6 U* |% B2 G5 ~+ ~喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
