Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 . M( k6 t V; _
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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$ I: d5 t2 D7 k I% q) F/ f' \3 X s"Yes, well, I'm having trouble with WordPerfect."
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$ }9 E- N' \& u是的，我有WordPerfect的問題。
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"What sort of trouble?" G/ n* e- N; [) I0 j- i+ ?8 n
+ W: g4 Q, Q- l% A您有什麼問題呢 ? 5 s( d2 t8 N6 V9 w1 Y
9 G" l8 o& `' ~" o" h8 q' c4 n) z"Well, I was just typing along, and all of a sudden the words wentaway." $ b% }. m: E; `& b0 _
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 " k. n/ q2 A' n- I+ S7 {
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"They disappeared."
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" b) Z: S9 O1 s1 A1 Y它們都不見了。
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# X. Z0 i+ t: G( y, l, c6 g"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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# Q3 T. ]3 ^2 G7 J6 f! H3 I/ P"Nothing."
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沒有任何東西。
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2 \5 a0 D8 H) w( G5 x) D"Nothing?"
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沒有任何東西？ T& Z ~2 W$ }% _& W5 C
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"It's blank; it won't accept anything when I type." ) G8 _1 M* q1 l* G) Q
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螢幕是全黑的，我打的字它都沒反應。 ) s8 H* W5 o& w1 }/ o
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"Are you still in WordPerfect, or did you get out?"
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N4 c( v! {2 T- g c) I您是否還在操作WordPerfect，還是以經離開了。
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4 J: w; E1 ~5 l$ `& u" N2 e"How do I tell?" $ q; |, O S" K; g: S" p
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ; M1 ~: G- V' l2 V$ h F* g3 v
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你可以在螢幕上看到 C: 的提示符號嗎？ ; w: `, q% q' J3 o7 Y! h& D9 z
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"What's a sea-prompt?" H1 w# S! J0 V* }* H0 u& S
. n; {4 _- ?7 f, _/ A4 R# [什麼是 "海的提示符號" ("sea"=海，和 "C"同音) X- m& B% [" ]4 a/ D6 n
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"Never mind. Can you move the cursor around on the screen?" & A+ w6 |' a9 R2 ^- r$ e
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不管它了，你可以看到游標在螢幕上嗎？ 9 R; e/ I. p* ^ D
, O1 m. U+ R4 U1 [) ?) o& v"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ; w9 J- h: x4 I% B
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"What's a monitor?" 7 r& o! {* b9 t( V5 l
/ Q4 u3 N9 P2 o) F3 M什麼是顯示器？ 4 a2 o; p3 D! x( h# V
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"It's the thing with the screen on it that looks like a TV.
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d5 p5 D+ N! E8 PDoes ithave a little light that tells you when it's on?" 3 {* B0 ]: q# Y: v/ A8 X
7 S0 ~! ^! A0 a9 E/ h" I9 B: j就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 3 e, m: `4 M2 u7 C# q$ ^4 z
! d0 w) N i+ B8 Y1 t" YI don't know."
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! ~5 m7 q: b2 w1 U0 U我不懂耶。 : ~+ I6 M$ V2 a4 x
( W: V. Y/ ?2 {% V( ]* m& d8 n"Well, then look on the back of the monitor and find where
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7 U9 W) T- M% N& i* Z+ Uthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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, F$ ~) B; a; ?$ @2 E0 D"....Yes, I think so." ; n& D( v% T0 | b5 Y" c
9 U9 C7 l: R" _* g( t7 |& Q是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." , H) w4 H1 c* Z0 o5 p8 d
% x' y# a# u, \, D太棒了，沿著電線找下去，看它有沒有沒插在牆上？ # _* _ ]: U. \& `5 ?4 m5 z
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"....Yes, it is." + c1 r. J% Q, e) R8 S! [* A# g
$ l( @9 D4 s$ q有啊! y& ~1 \: l8 t: P3 S$ U2 n
$ [0 H+ z1 n" r0 u- D5 {"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 7 Y6 n; m) u: _7 K
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ + X" H- E- l" ^
, r% U. v) n8 u+ O+ a g4 h"No." & A( t9 J( ]! k- G% R/ E
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沒有。
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"Well, there are. I need you to look back there again and find ) E" ] {* D! f( g7 m% a$ R2 f! w
+ a* ]( r. r0 A1 @% A$ B7 X9 \: Q& Ctheother cable." ! U; K. H" v B4 z* N& {
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就是了，我要你再到顯示器後面去找另一條電線。 ' ]! Z! O4 H: J8 v
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"....Okay, here it is."
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" x3 T7 Z7 p: b1 s. z* uOK，找到了。 . O$ \5 ]4 ?3 t. b1 b* z* ?
) z7 C0 f2 G* L"Follow it for me, and tell me if it's plugged securely into
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o- `- @1 R: g; Ytheback of your computer."
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# `; ?+ H. N. P6 e9 X# j, ^9 w再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." # J% F4 r; \. @9 q' p4 v6 e( k$ T
) T4 q/ x! a! y, ~# q+ k我搆不到。 $ f% d3 \( I% u) ]: t s
' F! \, j% t% d$ k: y4 T: A"Uh huh. Well, can you see if it is?" 8 @! L1 M# T, |
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嗯，那麼，你看得到嗎？
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$ Z+ h4 E2 A. B. W/ X"No."
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& h3 t( U6 Z$ p9 u看不到。 1 e3 H6 l1 x3 q F
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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- I7 T; c. D( \9 B Y" P$ R# j"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" " ~! p4 w+ Y/ h. M+ G* t
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太暗？ 4 Y) k4 p) f5 K7 {0 O) b4 ]4 T
3 S) B% @3 m9 R1 V( J8 w* m) ~"Yes - the office light is off, and the only light I have is ' l( c$ z/ I* x: h8 e% N) f
' H( }' j! ~5 z7 f6 N# t7 G8 \3 [comingfrom the window." 9 N, Q1 @7 U& X. W3 r) Q9 o
- T9 j9 a4 \9 ]: C( [* s; k, I9 n3 u是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . a6 W/ g, \7 {; S- V8 P
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"I can't." ' o O# h2 g1 m. _
9 Q7 l6 x; K1 X" i5 z% m/ u7 p3 u沒辦法。
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3 o. p0 M- P3 u2 |3 K o"No? Why not?" : a# T* Y' J6 Y& C3 ^: U6 Q# |
% c: `% p Y2 W k沒辨法？為什麼？
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8 k# }! q9 A P. }6 J"Because there's a power outage."
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因為停電啊!
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" L1 k6 ?) R7 _"A power...... A power outage? Aha! Okay, we've got it licked now. & {7 I) {! t1 N3 ?$ l
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， , `/ Q2 F* }7 d7 g, X$ X
p+ }7 Q4 c0 y電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 V0 k9 r' M5 i9 t3 O' b: K2 ?# d
+ X. y# H+ b; H; Q1 p"Well, yes, I keep them in the closet."
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0 l S9 S1 s: |" B# l( @嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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" }0 y" I7 s$ W" D& W* jit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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! ~, j5 ~0 d/ N7 M+ _就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" / D4 L! e+ L$ K R& m8 s
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." & V+ V V6 c1 `4 w$ F
* @8 |; A3 g2 l, q9 R* }是的，恐怕是這樣了的。 , B" ~ ~* Y4 M6 m7 t9 t
! o. o. ?1 n; s"Well, all right then, I suppose. What do I tell them?" ' |0 M5 y- a; E1 N/ I
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 [/ I1 o1 W. s( I: _6 }- g9 J3 E
# w( k, y. t2 x+ [' l. b$ \& t& P"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
