Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 f' e' w9 V+ u
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"Ridge Hall computer assistant; may I help you?"
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% r. ]5 T6 @: l2 i& ]' `Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 7 a( N2 X) \. M: z9 a2 |
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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: ~) c0 q" D5 t- _您有什麼問題呢 ?
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% N. {3 O# Z4 h9 } z; }3 y; c5 ^"Well, I was just typing along, and all of a sudden the words wentaway." 9 x0 b5 V. H8 |+ K3 w- T
' |! r( r% N( t9 Y+ I( G& l我剛剛自已在打字的時候，突然間所有的字都不見了。
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& y4 y& Q" D r5 g0 Z, e3 C" k"Went away?"都不見了。 8 ?" L+ u* ^# x
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"They disappeared."
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它們都不見了。 & H$ Z9 K- I0 G: e8 H$ H$ D3 l
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"Hmm. So what does your screen look like now?"
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8 x, p, s$ u$ b1 F) ^4 h嗯，現在你的螢幕看到什麼東西？ ) w6 `* d: ?0 O) u
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"Nothing." ) ~! u5 f% \& i# u Y. W5 J
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沒有任何東西。 1 b7 k2 P/ v( G$ T3 K, d5 t6 e# i
4 l7 z* H, [2 A& N9 {# ["Nothing?" % F. W0 A* h$ A I/ x
1 J. c* j0 a+ W* D* K3 z沒有任何東西？
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"It's blank; it won't accept anything when I type." ( Z. r Y4 M6 D) J* F0 f
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螢幕是全黑的，我打的字它都沒反應。 8 ?- t2 w- A& Z/ k8 e
) p1 e! Y5 t3 z7 _' m( f"Are you still in WordPerfect, or did you get out?" 9 x2 E/ U6 E# ^ j/ d* t1 A' ?) ?
0 D' f7 Z0 O" n4 b& Q- o5 o您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" $ g- G& O: ]$ ]) }
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我要怎麼說明呢？ ; C4 Q" X" ~0 Y) }0 x* o3 V8 U
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"Can you see the C: prompt on the screen?" ^) u) D" M9 E* q1 M! N
$ ]; w$ k! c* f0 p9 j' A2 P你可以在螢幕上看到 C: 的提示符號嗎？
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0 r+ F# Z4 V& p0 t$ v/ U3 G"What's a sea-prompt?" # N7 i! j! X% t5 q1 n
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # U0 A* b1 P% Z1 F( T6 Z6 e
% ^- b- z; s( l5 p+ ?1 c/ x"Never mind. Can you move the cursor around on the screen?" Z3 E$ K; `) h' M
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不管它了，你可以看到游標在螢幕上嗎？ ' Q( E* Z" d3 o8 e! Y2 n
0 {$ @+ p! Y/ s# M"There isn't any cursor; I told you, it won't accept anything Itype." ; [. y4 }7 w8 y! j( r' g* t
. W* |) E Q& H- k1 P2 W3 p4 M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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! P5 e3 Q$ }2 ] D& ?"Does your monitor have a power indicator?" ( U6 T0 {0 m: X( E
* L+ V, O6 R. v7 B4 ` b! o顯示器上的電源指示燈有沒有亮？ 1 I) z% k1 S: n6 D
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"What's a monitor?" . b: R$ x9 f" |! t+ B
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什麼是顯示器？ . t5 e+ u# ~4 |0 ~( j& g+ ?3 @$ Z* I. F% x
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" " w2 R% N, ?" I& J* D
) V7 Q. l$ y* y4 H; B就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ ( _' m* `) M3 x* s' Z
, x/ D: N" |1 X( i% w5 }I don't know."
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. }. K- r# R* V/ z& U" D* Z我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" $ K% E$ M5 ?3 S: K
9 t: R) n( N5 I# d5 E- G" z那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; Z, ^6 F' Z% m
C8 ]) X( [& Y! c"....Yes, I think so."
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是，我想我看到了。
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0 v8 H4 \6 F1 d1 G6 h ^1 G: ^"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ' b+ T }* I: r/ }! [: O( p8 F" y
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ , [8 x: c& M' Z: c6 U. d
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"....Yes, it is." ) ~& F* w% b6 w! C' m5 R9 Z
# N1 y+ C& Y' q2 K, [有啊! ! t6 g i) \/ k* |
+ X' ]5 Y1 [0 c7 O9 ^+ C"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 3 F7 v; O. U o3 h) k
$ s) o/ j7 b; k v% W1 Z你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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- t) t- G/ o0 ~ n! O沒有。
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, z8 h( X/ q% A"Well, there are. I need you to look back there again and find . v; ^# E9 E+ q5 _
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theother cable." 7 u0 P" o' a( D9 @. W- |2 i; }
. |5 r1 t. q2 a2 A9 J7 L就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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6 I, Z+ ^5 V* S"Follow it for me, and tell me if it's plugged securely into
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# `+ H8 [# C, Q* f% p0 _" _5 {" v8 atheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' _: @2 h" w9 t6 A
) F- h6 n0 m6 X& e+ t P, ?"I can't reach." * ~2 D: Q: j g/ o; m) ?6 I7 @
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我搆不到。 7 a1 t. ]* W( n4 o, h* z, A0 Z
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"Uh huh. Well, can you see if it is?" + F# \- u/ f% q+ ^* f9 B) h
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嗯，那麼，你看得到嗎？
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"No."
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2 n* k4 V! \9 z8 O( p看不到。 . F5 a* v& k' f8 g/ ]: O
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"Even if you maybe put your knee on something and lean way over?" % F; o! V2 S9 `! ]6 @, T) g9 x
# M) c% o$ D7 ?% ]. R6 z那麼拿個東西墊高，爬過去看一下？
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6 w) n) Q6 V& f"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" : g6 p' U/ ^' J" H" }
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太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, i3 C# Y) I' ]; @8 _"Well, turn on the office light then." 2 S) n4 |( [8 |; O, [+ s) n% H, p
8 O3 ]7 T& a l' [; d那麼把辨公室的電燈都打開啊。 ; |( ~. R3 T2 h+ g+ M: r3 `8 n
9 a& m' P+ Y# v2 o9 ^' N! z"I can't." & K9 P) E- ]) _2 x
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沒辦法。
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"No? Why not?" 8 `& t. k1 A# ], m
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沒辨法？為什麼？ , ]& n1 u" C6 a+ a5 y$ d8 V0 {
1 h3 Y$ P0 B7 ^! Y o2 q6 x/ z"Because there's a power outage." ' q% ^0 g' Q! M/ g, q% ~0 E W. [
3 b" t& ?" Z, U因為停電啊! / G$ z# o, U* a5 c$ e2 H; A
' I# [6 H- {7 ?( |' Y9 c"A power...... A power outage? Aha! Okay, we've got it licked now.
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0 ~: A8 t: V4 Q$ W/ IDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ) E' C2 l1 O& W! J
5 n* Q2 }* b* m* D停...停電？&#@!(& ，喔!OK，現在開始打包， ! U" j2 e: k/ U6 ^: p2 O0 Q3 p/ z$ o
0 e0 s8 e1 y( Y. c% Z# C電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 1 K* B0 x- s; F1 ~- I: o k
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"Well, yes, I keep them in the closet." $ A$ g( e) _7 l: c
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嗯，是的，我已把它們收在櫃子裏。
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) c6 j! r/ Z2 C0 |' C1 `' b"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." * S) W6 B8 B9 x( k+ x3 i0 X7 m+ m
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 K E3 Y5 l1 f* \. G8 k8 T0 ?
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 h% I9 F B, J' _"Really? Is it that bad?" & k- w5 s. _) c
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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v$ F4 O; }- E: I% c+ l是的，恐怕是這樣了的。 " Z9 Y- I0 P3 g1 p' N0 O" X
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"Well, all right then, I suppose. What do I tell them?"
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M) a! N" [8 X0 ? N2 ^喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 x! g4 X! T( T3 B k& x
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
