Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 # L$ m; T6 [ [
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"Ridge Hall computer assistant; may I help you?" 7 A y" m3 \: k7 {
4 S/ U; O9 c) i3 D- J- ARidge Hall 電腦公司你好!我可以為您服務嗎? a) j7 R$ r1 @* ^- a; t9 f5 F
: c7 a7 p% E9 y& U7 e# w"Yes, well, I'm having trouble with WordPerfect." 3 w* M. u4 [ Z) T
9 b" e3 G, }' T' r是的，我有WordPerfect的問題。 - f9 @& w( G+ m9 g2 p: `
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"What sort of trouble?"
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7 U% C2 T5 ~" Y. @, S p. H* o7 m您有什麼問題呢 ? ' R7 Q3 K! i0 i
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"Well, I was just typing along, and all of a sudden the words wentaway." # P( X! n, U5 k" @
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我剛剛自已在打字的時候，突然間所有的字都不見了。 0 J; l& g" t; V! X+ p
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"Went away?"都不見了。 0 L# I4 L! b! ~
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"They disappeared." ! g% |( ^) J7 X" s& S
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它們都不見了。 8 U+ ]5 n7 |3 p0 b- I1 Z% r- t
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 3 t/ T, @7 O% k: B0 U1 D7 h0 c+ J
" ?' w l. L7 s$ t _沒有任何東西。
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"Nothing?" 1 N& C8 W4 L" ~, A
( \% h) T! B7 J6 J. e! m沒有任何東西？
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"It's blank; it won't accept anything when I type." 8 d: ~# y! H# J& W/ ~! ^. t2 ?
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螢幕是全黑的，我打的字它都沒反應。
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8 q- x: N2 i+ _7 U* t! Y) U"Are you still in WordPerfect, or did you get out?" 7 u6 s5 w+ | F4 ~! p9 ]$ d* i0 ?0 G
# a/ Y& S7 ^, m; i# T/ H: S您是否還在操作WordPerfect，還是以經離開了。 & k( Z% w1 K" T1 ?$ _$ ~+ f& D x \
5 |! S3 C! D: Y"How do I tell?" # Z# _8 Q2 B7 P B q
0 `) H: {& D9 ~' h9 ?我要怎麼說明呢？
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- l/ H* F- L) h! G; p"Can you see the C: prompt on the screen?"
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! j$ s! z$ t( ~1 |/ g% p你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ; }' w+ ` S+ f+ q$ Y
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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# `# N" B6 @6 M) ?* _* Y6 C"Never mind. Can you move the cursor around on the screen?" 0 F7 O8 L& [3 B" d$ `
3 |! Z/ w; l. e2 o$ O) S7 g# {& Y8 X不管它了，你可以看到游標在螢幕上嗎？ 9 _* Y+ {( [* N% ^; P
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"There isn't any cursor; I told you, it won't accept anything Itype."
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4 y: `+ m6 b) X$ J; Q+ V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 `8 D" v2 W% {- b" [
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"Does your monitor have a power indicator?" - {. U& R( M% n/ A
* e# F. y3 L) @4 `- y! O顯示器上的電源指示燈有沒有亮？ d8 j: W3 d# c3 k3 a; \" O7 ? A
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"What's a monitor?" ) M. N7 u! a8 U' q+ c
5 T j. ~, K0 u, B0 F/ l( e什麼是顯示器？ / H: F0 {2 j ?3 f9 W; u6 D
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" # R( W9 h* ]; T% d6 v8 U2 w
- v% Q( ?3 \2 e就是那個看起像電視的螢幕，
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& \& ? K- U% q- R有沒有一個小光點告訴你它是開著的？
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( ?, j4 ^5 ~3 T4 C. T3 g% aI don't know." 8 S8 O. Y3 I7 ^3 l/ F* C8 y
! F- U5 m% ]9 T' v- h* d. q我不懂耶。 * M. b9 q/ { |# E
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"Well, then look on the back of the monitor and find where
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. b3 e: ^: ~3 a/ \9 G: m6 t5 v0 pthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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4 Z4 Z5 ~% j* q9 H4 n"....Yes, I think so." 8 b- ^9 U: H. R+ C- a1 z
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是，我想我看到了。 - |3 C7 R+ a: e$ i; r" Y
% A A2 v/ g1 s- F- k2 R6 u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 0 m4 a9 t: m8 H% Z: [- P
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有啊!
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# Y l$ L; K1 B8 m3 O" v"When you were behind the monitor, did you notice that there were ( H) Q; \# ]0 P1 T9 J
; S4 F% n. D: P, ^9 ~$ Ztwo cables plugged into the back of it, not just one?" & k% ~, i& Y" f4 [4 v' \
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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4 P. w- K( c/ d/ u A9 \沒有。
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"Well, there are. I need you to look back there again and find , |9 b5 p4 q) W2 s5 n
- j u% G3 E# n: A& ~0 [theother cable." 7 ]# B" I D+ U: v) r" @
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 7 f9 ]" W3 G& }! J
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"Follow it for me, and tell me if it's plugged securely into ! |: E; L+ `2 m- }2 d5 k1 e+ N
# N: v: V- d( j2 W& Atheback of your computer."
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) \* Y8 |6 L% O: @' E- K再替我找下去，告訴我它有沒有確實插好在電腦後面。 " h: V; k& M( r) X; y
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"I can't reach."
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9 [4 n. |8 z) M6 Q我搆不到。 6 T, f& Z& z: V9 G' i4 U8 L
) ` R5 S* n A/ E5 J( @"Uh huh. Well, can you see if it is?"
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4 X/ G- f Z; K嗯，那麼，你看得到嗎？
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, S& X$ Y0 D* @% S. b"No."
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7 _! q4 N- O( J. H看不到。
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9 r% c* k: E4 f, l3 o% t5 B"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ + }% p0 ^% G/ M. u* {; g$ n
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." : a- F, j- ^! K6 @9 t
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ ( T8 w7 V% d9 q% L
! p% |" T( m: r0 V( Z"Yes - the office light is off, and the only light I have is & ~1 W3 y# h+ J) n# E2 h
' v% R' l# g# Z2 P* K6 e) ]comingfrom the window."
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/ ?% [3 f7 n3 q; {8 ]是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * o* e! e Q8 {
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"Well, turn on the office light then." 0 c# S5 o5 t6 c; k4 H
+ U9 D |0 r {; l7 @3 J7 `那麼把辨公室的電燈都打開啊。
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"I can't."
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沒辦法。 3 z- t8 v7 S/ O+ u3 P# x% k b; o
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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3 p- o# L$ `0 v* v; ]* l( a8 s5 b因為停電啊! 0 p; W( B3 ^4 [* ^- Q
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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; S% k; A# }1 XDo you still have the boxes and manuals and packing stuff : V4 s) _+ T& X. k7 u
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ' V0 J6 w/ x% A( K& @
" v; @8 e9 u- ^2 q5 S9 F' B"Well, yes, I keep them in the closet."
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- R. _. `# ?2 M% k3 U嗯，是的，我已把它們收在櫃子裏。 & n9 @* ~% [6 q$ h
" z S0 d/ h3 I; G) Y0 H" y" L"Good! Go get them, and unplug your system and pack it up justlike & Z7 ^7 W% t. M% X: g2 z! v
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 0 p0 @2 a X; f# `% i& X
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 1 i5 s. M r5 f7 ~. t; a- w
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真的嗎？是它壞掉了嗎？ . Y7 ]" @6 G6 T
# o: F$ Q* y% u/ p' @3 t- r3 h"Yes, I'm afraid it is." 9 K5 L; R& m K/ |- C
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是的，恐怕是這樣了的。 3 S; H% {' l( C9 [7 W
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " i/ ~* v V: d7 _. r
3 Z% v4 |' E, o3 G"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
