Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 9 L8 G3 z& L0 \0 W
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 5 Q9 g" o1 F U7 `
( L& H5 ]6 U9 P- j2 F5 e"Yes, well, I'm having trouble with WordPerfect." % z5 R* z, f+ H! B ]! m
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是的，我有WordPerfect的問題。
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* w4 W9 b% S& ^+ N/ }. {"What sort of trouble?"
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N7 S; Q: R+ G. Z4 f您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 7 c& M V% x6 z$ v. }3 l
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " C% x6 U1 s0 [" ?
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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% {! I0 ~ H+ I. t. e6 V. J& H. B9 r嗯，現在你的螢幕看到什麼東西？ 1 x$ m9 z' H5 w
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"Nothing."
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沒有任何東西。 ) ]( H: G/ C" x. G( ~
1 R, I; S* ]/ p% O) s' @"Nothing?" . i+ q7 O ^4 y2 e0 y; k: h7 y; u
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沒有任何東西？
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. r) X5 O2 M: [) l+ v6 h" x* f"It's blank; it won't accept anything when I type." 8 y3 _/ e C- v2 } T' }& z
2 N3 e/ ]8 ]" N# w& I0 J/ ^螢幕是全黑的，我打的字它都沒反應。 , U5 ~& ~. H: E% y; m: o
0 S4 }8 ~/ x6 U! f0 j% b"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 2 Y4 a2 I+ l! P+ i
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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) y! _9 H5 g& s% W0 S( M% ?"What's a sea-prompt?" ; q: x3 b; Q7 m& C- Q
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . C, R) |6 a5 j5 P4 X
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"Never mind. Can you move the cursor around on the screen?" 9 K u* Q4 u) G( h
, g, `) P! J! {# P不管它了，你可以看到游標在螢幕上嗎？ 9 B8 \& V! v' ~ ]2 R
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"There isn't any cursor; I told you, it won't accept anything Itype." 6 g! a1 P s5 _# R0 Z3 m5 N
( R$ D8 c& ^* C- Z; h螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ % E) i3 w8 }8 d" q5 T
5 n/ p8 G8 I: D q8 c3 K0 s. J' q# ?"What's a monitor?"
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什麼是顯示器？ 7 Y& f% Y% o7 n) U
9 g3 \5 A4 |6 r, j+ l: s0 b, k0 Z"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 4 @# E; x8 S* H0 V. U& B& @
. _$ W+ \* N8 a) g- v+ m) g有沒有一個小光點告訴你它是開著的？ ) E( w4 d! u' d; y5 Q, } f
" Z" d1 y4 v% E) U6 Z5 Z; L3 uI don't know."
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我不懂耶。
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- H, p; b$ o! H6 z* C1 w( \"Well, then look on the back of the monitor and find where L5 q* V" s/ n, @1 x9 H* y
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the powercord goes into it. Can you see that?" & r/ T1 @: b8 G7 ~* I
, l# a T" j; ?那麼，你能不能看得到顯示器後面有一條電源線接在上面？ - P4 `6 g& e* F- }0 r& P# K8 K8 @
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"....Yes, I think so." , e2 c3 f2 ~; ]) ]- p! _
# z2 n5 ^$ y+ A$ \% i# o是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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( V2 N/ l! }7 z/ y太棒了，沿著電線找下去，看它有沒有沒插在牆上？ $ [/ h, y# D* s* G) b. r
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"....Yes, it is." & U3 @5 x/ w" T5 L
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有啊!
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* ~5 Z! l4 r0 M$ U8 s5 B. n"When you were behind the monitor, did you notice that there were ; D0 W* I! R4 D
) R( X) v/ l/ vtwo cables plugged into the back of it, not just one?"
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, d, D# y s3 A0 i- ~& D! Q4 Q你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % H. m, Y' v' u8 f8 h4 X* H
" y& b; q, c/ [; @"No." + x0 t3 n/ l5 r* t1 k% \4 o* r
5 \' u. P! G. I7 F5 v沒有。
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3 [. ?3 c5 K: J6 n. k% y( c"Well, there are. I need you to look back there again and find
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theother cable."
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- d! v4 b8 x) _就是了，我要你再到顯示器後面去找另一條電線。 # V/ N9 M& M0 l1 R4 s4 P0 e
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"....Okay, here it is."
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OK，找到了。 D6 }: Y S8 H. Q4 Z7 @
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"Follow it for me, and tell me if it's plugged securely into & k' @; M! A7 X" b
7 d. h# k1 p$ B5 g( o+ }theback of your computer." 2 M" t" j3 \9 g9 D {- j1 k7 A* N
! o$ D/ [& J ]: Q9 j再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." - F, ` U6 l2 x/ u8 I
: d: [/ | [' w6 ~+ V我搆不到。 1 q% Y5 F( o0 z
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"Uh huh. Well, can you see if it is?" 9 M G+ Y* i) o* G$ E: z
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嗯，那麼，你看得到嗎？ $ z/ c, Q1 a2 c7 X6 ?% }7 E
8 l2 h$ C0 K! L/ ?: D"No."
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, z/ A i4 {( r, r看不到。 8 A; S) D% e; B p% X$ D; e
, p P+ h# m- |' o) S' a"Even if you maybe put your knee on something and lean way over?"
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3 q/ V8 B/ ~) B% e那麼拿個東西墊高，爬過去看一下？ 9 p G" m, l( ~/ y* p9 r0 k$ i8 C) H
. Z3 b1 V! d2 M# C1 T7 N* k"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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% G, R) c& v1 W1 y" M) ~"Dark?" ! t5 G+ g( L1 f# O9 I: `
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太暗？
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"Yes - the office light is off, and the only light I have is " b! t" P6 y) d
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comingfrom the window."
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$ q* X, \ J- y! p ^( U! _是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 0 l& h0 t3 p+ n; s; q
8 V. Q8 ?8 U' }! X6 h"Well, turn on the office light then." 9 L; x* D" Z' ^7 I- }" k" [( Q% ]
- [8 W0 e$ l4 V, ? p) |* O) M/ @那麼把辨公室的電燈都打開啊。
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M2 S% B. n0 h5 M7 N"I can't." ; |; K% d0 S4 Z+ G( B
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沒辦法。 C+ d& d1 T2 [ G( e- G
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"No? Why not?"
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4 `' V: `! U: P沒辨法？為什麼？ 8 @, E- e5 e& o/ T8 @
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"Because there's a power outage." 6 F' D L5 z% b& @0 e0 _
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因為停電啊! / b6 L3 n( [# Q! b4 [' A
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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3 K6 ?( C, O+ J* MDo you still have the boxes and manuals and packing stuff 8 w0 O2 @- T7 y4 A p2 R
1 S) u k0 f3 Y# K5 Yyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 H: J8 }& ?; I3 D! j
% \: i H( _7 o"Well, yes, I keep them in the closet."
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+ w$ x, n( n9 {! J" r8 K嗯，是的，我已把它們收在櫃子裏。 $ h. n' o3 S; o& i* I8 y: |( H* g
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 5 G$ ]( d% Q1 ^" f* a
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 3 ~6 B- v# ?* X1 L# a0 u: K v4 M/ f
/ i% S) v1 C; [ s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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1 u2 c' k" g" M+ j6 A; `3 [6 ]"Really? Is it that bad?" . x, \" l8 U' y( U; J$ E% \
1 n. v! {( i5 z真的嗎？是它壞掉了嗎？ ' O2 A+ j; w' c; z
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"Yes, I'm afraid it is."
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, v# u8 h+ N- F% R4 h$ T! r3 w. a是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" & L$ g/ A: C- W1 i: b
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." $ `+ B, t. x2 T8 y J, B+ N7 |
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
