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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü " l# r; D) U- M; p, q

4 |: ?3 e& Q) ~, ?. i" O; _"Ridge Hall computer assistant; may I help you?"
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Ridge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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5 q" H: ]* _( V"Yes, well, I'm having trouble with WordPerfect."
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¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C
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"What sort of trouble?" ) ?2 ^7 E+ K& n& E3 g" F

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"Well, I was just typing along, and all of a sudden the words wentaway."
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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/ G: V/ p0 I1 s1 R7 _& T"Went away?"³£¤£¨£¤F¡C 4 m4 F* O8 M& z0 q1 y

8 V7 j9 {, a7 B4 u2 k0 D) z"They disappeared." % H- d+ M8 w& V6 Q4 C/ Q! Z
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* E+ X( O2 _/ W, V"Hmm. So what does your screen look like now?" ' B  B% ]) [) r2 n1 k! D
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H # k7 M( F0 a. ~) N% K- Y. h
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"Nothing."
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¨S¦³¥ô¦óªF¦è¡C
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"Nothing?"
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¨S¦³¥ô¦óªF¦è¡H " t2 r1 _% ]9 T+ v' n) m$ O8 O

+ f' K/ u  S. Y, ~- a  ]% J"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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0 i! D; b8 m1 X( ?% d"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C , s5 ]3 d; r' z/ c% M7 |
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"How do I tell?"
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§Ú­n«ç»ò»¡©ú©O¡H
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6 ~' C1 s# G/ P9 y0 j  F"Can you see the C: prompt on the screen?" ! ], Y% z+ {& ^8 a
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H 4 G  }1 s# }. Q! @2 f/ a

3 I: @' {! \% d9 ~) H3 {# l"What's a sea-prompt?" / J+ U9 _9 h. I- P$ `- m& K1 y1 _) z
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¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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"Never mind. Can you move the cursor around on the screen?" # y+ D7 M2 C; p$ c) y4 T, K6 g

0 P+ H* x1 f' T% W2 f1 K2 C8 _¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H 2 i9 T2 Y; S5 j* D/ g$ j* }  r3 R+ i
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"There isn't any cursor; I told you, it won't accept anything Itype."
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; `0 O; g$ G6 {5 }"Does your monitor have a power indicator?" . t7 E# a( i- e4 x3 G4 o7 V+ p

7 {0 q" |/ _- |6 k  z1 JÅã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H 7 B/ s( Q- ?+ I: M0 f9 U
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"What's a monitor?"
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6 ]; j1 Y  I6 y! K$ |0 o¤°»ò¬OÅã¥Ü¾¹¡H 0 {' n' i* W3 [9 \% C
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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´N¬O¨º­Ó¬Ý°_¹³¹qµøªº¿Ã¹õ¡A ) G0 c# U* o: A& z8 o( D/ L

* ]6 F0 {/ E' r- Z$ y& N¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H " [  j: o( E, g# F, ^0 w8 B
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I don't know."
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/ b; r; l+ `' J' h9 T  x"Well, then look on the back of the monitor and find where
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& o% b- b8 H: v- qthe powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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"....Yes, I think so." ' Z" V9 n1 g$ W+ n
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, R4 X& n: {! `"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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"....Yes, it is." 4 ~8 \) x$ E, f5 z
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"When you were behind the monitor, did you notice that there were
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( z+ v3 _! }9 r6 wtwo cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H
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( K0 ]0 L' J( V  x( g"No."
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¨S¦³¡C
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0 x" A% V8 u  f5 D  u& _  W* Q' R"Well, there are. I need you to look back there again and find
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theother cable." * \; |7 w6 X9 U3 {: b& F0 J
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´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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"....Okay, here it is."
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- E. B6 U7 }/ ~OK¡A§ä¨ì¤F¡C
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"Follow it for me, and tell me if it's plugged securely into   R# A3 \& v* X+ s

2 }7 a6 Y# c2 E4 y! U9 X! ?theback of your computer." $ |' E5 W7 d' B6 \: Z" P+ T7 L
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C
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"I can't reach." $ j1 {- f9 N1 @8 m: u, \
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§Ú·p¤£¨ì¡C
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"Uh huh. Well, can you see if it is?"
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H * I/ w* ?7 [$ }3 o' U/ Z

  i! J. l4 L- X; \"No." 6 S7 @3 b9 i) Y8 [
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¬Ý¤£¨ì¡C
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( R6 i/ a, v" R; ?' Y; ?( t"Even if you maybe put your knee on something and lean way over?" ; T9 b9 v( `% ^% ?0 R

' Z2 b* V2 }( _1 i- o6 R3 f¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." . `4 R8 W9 E3 T7 T% y$ z& D" _: _7 {
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C ' s. X4 A& W- L% N. ]
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"Dark?" 1 K- l' L4 S. |& ]3 j% z
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¤Ó·t¡H
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. k! l9 w/ j0 i! R0 d# U: u6 W"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 o; }0 \$ {; Y! l2 r' e) x

+ ]" X0 r0 ]: k¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C : g5 L1 T# m. S# L7 F  H- Z4 A0 b+ n
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"Well, turn on the office light then." 5 d( f% z+ I4 e! b" |
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¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 6 A5 D3 v7 ]6 R" t, p; {
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"I can't." 1 N3 ]  y6 w6 I9 V) {2 f/ ?

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"No? Why not?"
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3 p# m; o9 p% h"Because there's a power outage." ! t4 c$ r9 |& ]& i: n4 c
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¦]¬°°±¹q°Ú!
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- Z/ E+ R& s& p; v5 Z  @6 |"A power...... A power outage? Aha! Okay, we've got it licked now. 4 ^  w6 Y8 B+ l$ p& [6 k
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" ! \& G0 |/ ]/ x' y/ k' z3 k; v

- W7 t/ U' e! ?; |) M# c) N: a4 |9 `°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A ) F! n' d- m! ?$ q1 \& y7 T
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¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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"Well, yes, I keep them in the closet."
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' E7 V2 G; x% \7 o, D¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C
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# W5 {; F! V9 E1 t1 P  }"Good! Go get them, and unplug your system and pack it up justlike
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, _3 v8 o0 q( Y/ _3 Rit was when you got it. Then take it back to the store youbought it from." " J2 ?# P5 O' g. Z3 Z
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A ( b7 G4 T" O7 x8 [! G; S
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´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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"Really? Is it that bad?" 0 u5 f( j+ s' k+ N9 j
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¯uªº¶Ü¡H¬O¥¦Ãa±¼¤F¶Ü¡H : L- `/ i/ V" |6 Q$ B
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"Yes, I'm afraid it is." ! ]$ K6 v! Z2 }0 @- W1 t
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  n+ ]6 Q" ~/ Y: q9 q- Q"Well, all right then, I suppose. What do I tell them?" 4 B1 X% x. [; \5 e2 X) `1 x
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H . p# s2 N' x5 {" A: e: u
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"Tell them you're too stupid to own a computer."
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0 N1 `4 V* m  ?* A) j% @9 y´N§i¶D¥L­Ì»¡:¡y§A¹ê¦b²Â¨ì¤£°÷¸ê®æ¾Ö¦³¤@³¡¹q¸£¡z¡C
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