Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) D% P |, b& z: K0 P# L$ a7 V
9 P2 i3 p( J* }/ l' K6 v: }) I/ DRidge Hall 電腦公司你好!我可以為您服務嗎? 2 }# s X& V" j- c8 ^6 }
. z: E$ U( ^! O( M7 b"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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; W' M% \. g5 ~; {! H"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." * j. @5 _6 }: Q
; I# m* z9 l4 y& r0 N1 x我剛剛自已在打字的時候，突然間所有的字都不見了。 7 {) a% c8 a" e8 ]( e( S
0 K, p& `! L' P3 q$ F+ w" u h"Went away?"都不見了。
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"They disappeared." - k: ~" Z$ s# W' [$ R
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它們都不見了。
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6 O' w, H% y9 ]"Hmm. So what does your screen look like now?" W! Z4 J% }, [
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嗯，現在你的螢幕看到什麼東西？ 2 I$ b& f' |/ w* R
6 R( E& H }1 R% @9 a+ ^3 a2 X$ f"Nothing."
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沒有任何東西。
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1 b1 \, I; h4 c& S. D, B! X# N"Nothing?"
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沒有任何東西？
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2 L- D( x3 Q. g( R"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 * s2 I( P3 h: I, `
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 + O$ x. y9 v7 I0 i
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"How do I tell?"
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我要怎麼說明呢？ ' f/ [+ y& O* E! x# i2 m
" p8 ]$ B. q" I* N- M: e t; V"Can you see the C: prompt on the screen?" : n0 j1 s+ k2 L; a
: S; Y- x* L- l% R; w- [0 A你可以在螢幕上看到 C: 的提示符號嗎？ 8 d- F$ A0 c9 t A: L N+ f5 Z
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * n b8 A, o$ O" W! N7 Z" c2 h
' d D( q( c! b9 W$ J"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 8 h: C4 [1 z7 h) z! K9 r) m) C
- g) C4 d# _% M螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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什麼是顯示器？ / n/ p V9 B5 { a6 j! x& ]
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" # e4 @# I2 Y3 n& m
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就是那個看起像電視的螢幕，
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2 A2 b/ N1 R5 j有沒有一個小光點告訴你它是開著的？ y. {8 z- l) M& i5 |3 ?
0 { n4 I& ]+ b( Y8 hI don't know." 3 y0 \9 O- L) q% Y6 f
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我不懂耶。
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"Well, then look on the back of the monitor and find where . T5 ?& d7 q9 \ H, ?3 h( D6 k" Y4 S
* O' L5 K8 v# Q# X2 H7 L) Wthe powercord goes into it. Can you see that?"
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# l$ ^- W& J V2 g8 L# J9 D* `$ ]2 T那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 | \! ~& P2 H; x6 o; R
3 T7 p* g3 G: s"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 z" j4 p% T+ }- m
( c" l9 y3 b4 v7 @0 r太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " O4 j' F9 y' ^& M" k. [& h
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"....Yes, it is." ( n6 R' w; d% D4 ~4 I ?4 N
9 S7 F- V3 N% D/ h# F# e有啊!
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' q( [! F E1 b"When you were behind the monitor, did you notice that there were % R: D, ^/ X) z0 y6 Q' M S* H% U1 {
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two cables plugged into the back of it, not just one?" - G' N$ \# i, ^& P q" W/ G9 f1 n9 v/ G
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ P2 N# J" ], s; o/ X
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"No." 3 T- z: G8 d* @8 U& K' D l
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沒有。
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" ^/ `0 u; X) @+ r; k& F"Well, there are. I need you to look back there again and find
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+ u: p2 f; A- _1 O" @theother cable."
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* j$ `5 W! n8 \; F: o6 l) P就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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/ J$ t3 l: D* s4 I6 P& ~+ \OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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# M5 x: n1 }) m5 y9 htheback of your computer." & d3 m% Q: T3 g' Y- |
0 t" D" p2 V1 H4 \% c# n0 c) Y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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* A* ?8 P( Y1 T: f4 b0 J, S"I can't reach." 2 N0 D) y( c- l5 g: n: s( ]) i' ]1 C
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我搆不到。 4 o- |# }3 z) N( z
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"Uh huh. Well, can you see if it is?" : G7 q+ {; `7 ^1 F
7 W. X6 \9 }' u: X嗯，那麼，你看得到嗎？
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"No." . W$ @$ ~. d+ ]" d
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看不到。 ! u" b& ~. R! g% I! {& D
. ^3 Q; n4 l( ?: }; S"Even if you maybe put your knee on something and lean way over?"
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8 V' w3 F8 m6 o那麼拿個東西墊高，爬過去看一下？ " Z! d' d/ G H; ^# ]
4 D! `" f4 Z$ O6 w: x) {' Y"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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3 ]) r) E$ d1 p"Dark?"
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1 C7 v; S( x8 U W2 c7 i+ w3 ]6 R太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." + a+ n& s; S1 A5 U- \; b, o9 c" s
$ W. i- V; E* }" V8 k+ q/ D& `是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 / q' b$ c, Y& _) a& f3 j1 ~/ O
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"Well, turn on the office light then."
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8 b7 e% r& l4 B- y% ]( y那麼把辨公室的電燈都打開啊。
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& H9 N. B) I5 X* \2 j"I can't." . e# C3 H" @( }8 @. m$ \$ v% Q# D
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沒辦法。 $ C4 D* h M( |( ?( @$ o) h
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"No? Why not?"
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0 t" Y+ y! g$ d: G- W$ l+ [7 |沒辨法？為什麼？
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"Because there's a power outage." 2 J( l- C% r @7 S+ u
$ R4 F% |0 ]. }2 K因為停電啊! & K; D* s1 a! X1 j S0 e
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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* o9 j1 W, E# l2 [/ P$ q3 l KDo you still have the boxes and manuals and packing stuff
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$ S8 @3 T4 [3 O0 F7 ?( Syourcomputer came in?" : j1 a% E: t- @9 k1 j) i$ g; a
+ n; D D1 C* V6 d9 S停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - o' w9 }& o% N6 A c) Z4 B
4 C2 V x$ B/ z"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 & M5 s$ k! X% w7 K
6 D4 N; D, ?, O$ L5 {1 L"Good! Go get them, and unplug your system and pack it up justlike % n4 z/ Y( R& r1 {
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it was when you got it. Then take it back to the store youbought it from." ' l7 z# `: Q; q' Q: J0 b2 Q. ]: Z# y
+ A' m0 X4 w" N2 ]7 I l很好!去把它們拿出來，然後把電腦搬下來包裝好，
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6 b: k- E+ D$ q; ^就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 , _. s- E: i/ B2 h N
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"Really? Is it that bad?" . w* S; U9 O c- g! b9 G7 Y& P
' h/ o. T6 h) J: S, j; M真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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$ ]% p. Q8 X: S6 |- U8 h0 F% _4 A( \+ I是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." j& X; ]1 N) b' v p1 d
& _) y7 Y9 x0 i- S, ^# B; z0 J8 M2 ~7 Y就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
