Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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* q( X) h4 k: p- Q, _$ C$ D"Ridge Hall computer assistant; may I help you?" ' g% R5 Y4 D7 a& A7 T+ ~- t- X4 _
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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* m! [2 A2 {( |"Yes, well, I'm having trouble with WordPerfect." # C1 I0 q2 g4 Z, ~
6 S# Q2 G& z# q, A1 a' x' q7 p是的，我有WordPerfect的問題。 " Z W/ I3 n6 R4 h5 f# m
_, x4 J9 ^5 H/ j3 m2 d- a# s"What sort of trouble?"
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. K0 c7 P7 m0 U! m您有什麼問題呢 ? 0 d" S3 E- r" B! @0 v! g* |2 W9 ?# _
5 } T* ]+ g: O ~8 T& S: a"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 $ W& E8 ]9 M6 k( C: {4 G
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"Went away?"都不見了。 8 x+ T% y% M4 K# a2 n
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"They disappeared."
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4 [+ V& g2 _0 m) v; r# B6 }它們都不見了。 1 A$ t, I/ f0 m
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 4 p, C ?0 b6 R I0 n* D
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"Nothing."
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- U( k$ j! s0 L- Q* w1 G沒有任何東西。
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"Nothing?"
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2 [- e/ r3 Y! b" ^+ M8 h/ O沒有任何東西？ 1 B% U% j$ W1 \0 y9 L1 w7 Y' e
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ' Y5 s9 y, r4 t% i" t7 T
- r, o# A \( l; T"Are you still in WordPerfect, or did you get out?"
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* L' x& B) f; u( C* _您是否還在操作WordPerfect，還是以經離開了。
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$ \1 y u; \: |! n"How do I tell?"
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我要怎麼說明呢？ - p: b( M5 G7 w) ~/ ~& C: h
. P+ m+ ?. m5 g+ b, R# y1 ~) D"Can you see the C: prompt on the screen?" 9 u) p; C! F/ [1 B X' @
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你可以在螢幕上看到 C: 的提示符號嗎？ # u. W0 Q8 [& |+ t
0 o f' h+ i' B# n3 h"What's a sea-prompt?" 1 F" Q4 Q+ V) k6 T! A* ?
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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% N. `+ | J A# R"Never mind. Can you move the cursor around on the screen?" 6 Y, R7 B+ {1 p" l, D$ h
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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4 D+ p# G) z+ c螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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4 z: `: x) n/ u% F: `5 T; U* C' r% m什麼是顯示器？
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- L) c6 `. C/ @* y5 {- e7 o% f2 Q"It's the thing with the screen on it that looks like a TV.
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' e% _" s3 u: D2 F: V! ~% tDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 6 g1 G! \( T$ ~1 v$ Q
+ M0 T" }/ i( T$ g$ XI don't know."
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+ b$ S3 o. C7 m我不懂耶。
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: |2 w) r7 ^2 |+ [: ~"Well, then look on the back of the monitor and find where & |$ }3 K# _# |1 u
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the powercord goes into it. Can you see that?"
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, J! Z; X6 b" g5 P- M" g- D那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) \+ ~1 M2 C- s9 ?
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"....Yes, I think so."
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是，我想我看到了。
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/ u' G* {4 x5 z* `1 `/ m+ t"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 }* ?9 r, c) o
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ # _4 g" h) q! p
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"....Yes, it is." # G% ~5 J& O5 {; X8 x
% v' t0 y/ u6 u3 y3 U有啊!
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/ {' w6 B4 u( q# ~! S7 M"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 1 m/ k$ A" ], r7 J* M _- r
" l* i2 w* V2 v7 ?: `) ^+ i& e你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! k+ G0 ^' L; i; q n7 b
- v, Q4 Q5 C$ [4 A; g"No."
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8 c; L }" j9 E0 I沒有。 - V2 w; W$ d( ^$ p1 N; ~
& U6 T/ c' V% l+ Q$ n4 }+ C"Well, there are. I need you to look back there again and find
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7 Z9 j1 b4 g' ~1 Ttheother cable." 1 d' m: P8 ]3 y( b
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就是了，我要你再到顯示器後面去找另一條電線。 ! T, H. p. |1 V- q$ i( C
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"....Okay, here it is." / W# C, ?7 Z9 ]) N) ?
8 d2 w h, y Q* @+ l1 i( }( VOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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V i, t! z5 d- W6 E% p( W) f* atheback of your computer." ) i; ?$ D- z7 ^0 w1 e
! K5 ^" V4 \, D再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 1 q8 y: I/ }# f* z0 _0 O
! [$ D9 ?$ W: l. M& Z& O5 P"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ % t4 o& \: r+ ^; Q8 B
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"No." 3 T* ]+ H9 u+ B- u
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看不到。 . D% _" m- R7 }* u4 J
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 9 }8 }& t) h7 S9 e4 X. C# a ^" R+ u
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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0 v$ X2 p$ X3 k8 k喔，不是角度不好看不到，而是太暗了。
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9 Q9 y1 J) {6 X" R* ]9 x5 t; Q' j, u$ c"Dark?"
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太暗？ # I$ W/ ~& Z9 S* K
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"Yes - the office light is off, and the only light I have is
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8 M+ e' Z/ @3 v# J r% ycomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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1 u# ~- i9 w) N, \* C! \"I can't." - N; N" m; @; @) h
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沒辦法。 3 Q6 _2 \* }$ J
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! & I2 h% E. s6 ~$ s7 D$ S
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 o& n$ I5 @+ V. \& JDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?" : P- r( S& u. q! l# L3 b
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' A+ z; F6 L1 b6 {+ ^9 P+ Z
3 ?5 x' b3 v" h8 i電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " k. h3 S, t* c# k) j+ e% r: Y1 w; ^
# B! W, K$ N1 j"Well, yes, I keep them in the closet."
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. _: V) i7 J$ I. y" z嗯，是的，我已把它們收在櫃子裏。 $ h, F$ P' s" M* g- ~
: k! k2 g: r0 @, T C* [) h! n"Good! Go get them, and unplug your system and pack it up justlike $ M% K2 y2 q$ m& r# c% {
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it was when you got it. Then take it back to the store youbought it from."
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6 C2 d5 n; F2 a) F9 ~) R# u3 J, Y很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 }% O% h' c9 m5 c
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! N$ F7 `4 \" E4 |* Z6 E
: b. L, P& d' ~7 W"Really? Is it that bad?" + Q& m( W2 x; o' N: e( T% D4 I, a
' l! k+ Z' P5 t真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." . X( H1 c, G& z; u' ~, r
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是的，恐怕是這樣了的。 ; x8 @. D5 z3 y% B+ |7 g: h" T+ z1 b
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"Well, all right then, I suppose. What do I tell them?" 2 p- f9 q7 J. O4 W
' V$ ]8 i- E2 L ]" J' w喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." $ n* }$ r' _9 }, U4 H3 s0 Z$ p
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
