Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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0 {2 P( A! j5 I9 `"Ridge Hall computer assistant; may I help you?" & {# u2 t. R" E( \
* d( Q$ X, b5 \0 o2 P0 O$ gRidge Hall 電腦公司你好!我可以為您服務嗎? ^+ i! {5 l, s, E
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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& S2 ]/ m/ ^0 ~3 O& f, {"What sort of trouble?" ' e3 c3 b9 d$ u
/ O- S; b, Y9 Y' W4 N您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." : s8 Z+ B) G( Z0 `; e5 N; L* E
+ K& W0 K& b: q4 n我剛剛自已在打字的時候，突然間所有的字都不見了。 6 b8 K" \6 T7 R {
! W' G$ R/ I6 F- ]' A- \" B- t, R"Went away?"都不見了。
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"They disappeared." ( o0 Y6 p4 b1 S: L. ^% P
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它們都不見了。
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"Hmm. So what does your screen look like now?" / r0 |4 s0 J1 |
1 w" V& |7 T" ^ r嗯，現在你的螢幕看到什麼東西？ ' B* Y+ @9 V# r1 C5 u6 ?9 \
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"Nothing."
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6 q& o3 r' i8 G g: A0 f沒有任何東西。 6 {5 Y8 n: a! g# ]$ R2 Q
9 z8 R% H E9 |* u7 F$ ?2 s8 g6 ["Nothing?" 8 q& h# p9 i- v, F! U, V
2 h( w0 X% ^' y沒有任何東西？ , F" _- y5 e, |; v# G. c
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"It's blank; it won't accept anything when I type." & V7 m5 `. a3 p6 b- g
$ |! y; X/ X. f( g' B9 \. ] s螢幕是全黑的，我打的字它都沒反應。
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* D; H. C4 g c: u$ \9 c$ Z- T"Are you still in WordPerfect, or did you get out?" ; {; T0 D c6 o5 w
; D/ D. |- m; k, q您是否還在操作WordPerfect，還是以經離開了。 & ]2 Y' {5 p4 M/ ~* h2 c ~
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"How do I tell?"
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我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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# c! F: y( i, g9 L你可以在螢幕上看到 C: 的提示符號嗎？ ( d5 U' {# x; i' N7 k6 b
1 {/ P* _0 b6 n"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" - q% e) Y3 A3 U( w
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不管它了，你可以看到游標在螢幕上嗎？ ' H+ D, e% X) @4 _) t( q$ k( h( G
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"There isn't any cursor; I told you, it won't accept anything Itype." % S- U- `0 n9 d4 U U% z0 d
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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3 R8 [9 F2 ? A9 I& S"Does your monitor have a power indicator?" ! ^" u) `0 _3 a
) D: W# i5 k$ Y; \2 D0 V顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 8 y. v5 {0 _! @( n# b# Y4 l1 K
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. + L7 z$ A% ~2 B) ?8 @: I
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， - R* c/ P2 A0 b1 L1 g$ e
" I) `- l9 }+ X- A# E4 F& g* C+ H9 y$ q有沒有一個小光點告訴你它是開著的？
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1 z( P& C6 O& e1 q% iI don't know." , i" O2 i0 ]8 ~. `6 a$ \
" y% ^% s) \0 I4 `我不懂耶。 % g$ O/ L# W/ V) z8 X* P
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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% L7 e+ K8 Y7 @9 z: z& i+ ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ) R/ f0 [$ U5 R# C& a7 I1 h
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是，我想我看到了。
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! G ~. D+ k8 S* Z"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ H: B; r z' k4 d
- @ ~0 O; c5 J( v( S! w太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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( r) ^. |3 ^) O/ a* n$ c"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; G! R- t( K# w
6 r9 G- n& I/ \; g/ f* {"No."
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# l, X: t/ c4 _1 }) J1 X, U, x- I+ f沒有。 & A0 L% G4 I, Q& E
' _3 C- [- z9 a7 e/ Z z"Well, there are. I need you to look back there again and find : V7 `" C, R ?7 u! m) |
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theother cable." 5 X- |0 S% B I8 r
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." * i/ K' Z4 [8 Z) Z, G7 n/ d8 z
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OK，找到了。 ' P' B- k6 F8 K' {/ y4 C
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"Follow it for me, and tell me if it's plugged securely into $ Y" V+ L5 k+ d8 J# `) J
" a" t/ t0 K5 I! d+ Utheback of your computer." # E B1 P1 m G. |5 `) n
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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) w/ U1 o0 B4 J% {. X, D+ c嗯，那麼，你看得到嗎？ ; _1 e; E3 J B, V7 B! g
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"No."
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6 M3 n3 R) |, v2 W7 \; {$ |看不到。 * C1 h( t+ O' |5 d
3 g! W) S% h$ ], R"Even if you maybe put your knee on something and lean way over?"
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# [2 N' z5 L$ y: `那麼拿個東西墊高，爬過去看一下？
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# o# ?% ?' ]3 r7 d9 `" Y"Oh, it's not because I don't have the right angle - it's becauseit's dark." , x( e) a5 T% l$ A( e
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喔，不是角度不好看不到，而是太暗了。
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"Dark?" 2 s) Z3 `9 W8 }% M2 m; j8 L
6 n/ f3 D/ h9 l8 \. B. s太暗？
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" O1 M1 C1 {! O7 P+ ]"Yes - the office light is off, and the only light I have is # v2 p! [+ }+ e) Z. U4 ]& }: h2 J
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comingfrom the window." % L, U: E1 ~8 w, V# M
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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6 I9 T* H3 I0 l3 p9 ^+ R"Well, turn on the office light then." h8 r C% I& X/ u
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那麼把辨公室的電燈都打開啊。
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# L& h$ \- ~: e9 M* O! p: c' {" o"I can't." + F! M) F. ~/ q9 Q5 a2 P- S! _
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沒辦法。
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! i7 L1 C9 J1 P4 J6 ?% [7 M"No? Why not?"
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' W& K9 O) T: E; q沒辨法？為什麼？
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, [0 k h6 {9 L$ H"Because there's a power outage."
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2 {1 G5 M' X/ c/ B9 {% K0 [3 z因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 2 [- z' q) T, x
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." - W: V4 p. \% L- e+ D% C
- Y- N' x' x6 g$ ?嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." ! p ]- G$ N4 ^5 L0 w5 ^
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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3 }1 o& u/ }8 w I就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ; s' }# F: T) M
* f8 m7 p4 t6 h"Really? Is it that bad?" 5 l# s# L4 c& C0 y) e7 K; l5 {/ \
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真的嗎？是它壞掉了嗎？ % _# H1 s4 q8 {6 B' a
1 u. f6 b+ m! m9 t"Yes, I'm afraid it is." 1 ~% T& G: F( w+ s* _) d+ l( f
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * s4 d9 D, U" \& y* j( r1 E
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"Tell them you're too stupid to own a computer." ) q2 j: N0 a' @! t6 M* P
& @0 F, G- W0 y, k3 x8 F- C9 W* R就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
