Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? . w* m7 \( x! c& \1 e0 e+ W
/ N& i) k2 P D6 |" u2 p"Yes, well, I'm having trouble with WordPerfect." 5 e# p: Q, H" ^5 t
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是的，我有WordPerfect的問題。
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& g* Z( o$ a9 L) j+ {"What sort of trouble?" ) P* b' [" J& }) b
+ B- y% e7 d- \& \5 _: N$ ?- v9 y您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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7 u( @# O) y: O/ w4 h; r我剛剛自已在打字的時候，突然間所有的字都不見了。
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" c0 G4 j9 l& J"Went away?"都不見了。 / V. R9 P! ?' p0 L) S
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?" 8 O, N1 T# Q& @4 r8 M0 D0 Z6 W% _3 s
# g+ e9 S$ F% G% d嗯，現在你的螢幕看到什麼東西？ / }4 q# \3 x7 v$ O s
, H5 o- F1 v- r ~% o% X0 x( s( N"Nothing."
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) K' v, n: X2 J+ C4 y y% D" n沒有任何東西。
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"Nothing?" 3 N& W7 F# R3 k5 g% W7 Q- Y# P
+ E( y' e6 O: |2 `5 G8 A沒有任何東西？ ; [6 O) V6 R5 `; V- F. ^6 j
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"It's blank; it won't accept anything when I type." 8 |7 D Q1 G8 w8 J. \; S# c2 G
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螢幕是全黑的，我打的字它都沒反應。
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7 u0 S. q U6 Q C6 _ k: F- ^"Are you still in WordPerfect, or did you get out?"
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$ I+ x) o3 v* L2 _5 H) p您是否還在操作WordPerfect，還是以經離開了。 " W5 W7 E0 |/ {
/ v e) V. w6 P1 d. [4 O6 |"How do I tell?" ! f- E' e2 E% h* t" z1 Z" ^1 z0 T8 f
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我要怎麼說明呢？
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6 H# z$ D6 s( N- c/ V3 K, U"Can you see the C: prompt on the screen?" ' B! n$ R# m) X1 {
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 e r2 v9 h8 x& j6 P( t
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) / j+ r S( a# c2 J- m. v5 V& I4 P
9 y$ O; Q5 p4 r t"Never mind. Can you move the cursor around on the screen?" 9 Q$ P& d z" J1 z3 g
- B( O% U; e! ~$ v不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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. Y! `- _: F" {/ ]9 O* \' s螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 , A+ G( j' n1 \$ n$ l$ O3 W- [
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ / p8 b; a5 ~! Q7 E
3 }1 k | m' o$ }6 Y6 p"What's a monitor?" + g6 d9 i6 Y# e( _! S
8 ~/ C k' \, Y/ K什麼是顯示器？
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% [: T3 t, _! s E1 R6 ^* H"It's the thing with the screen on it that looks like a TV. / ~5 Y% o- R6 Z. ^
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Does ithave a little light that tells you when it's on?" 3 y1 X: w4 o# Q
( U! D; U) d. O% ~% t) X就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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0 _8 E- e) a. ?+ I1 u& Y"Well, then look on the back of the monitor and find where 5 p+ r+ m0 B$ T [( S9 c
. f) h& U- _0 Bthe powercord goes into it. Can you see that?" 5 e! {% H/ M$ v5 ?& a- l A3 k
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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# T; n5 b- v2 |5 g4 _是，我想我看到了。
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: s$ W8 i4 k" z+ `$ ~9 o% }"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 4 W' C4 Z: E c( |
5 R1 g1 S. E- b: g"....Yes, it is."
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有啊! ' H$ Z3 u6 @1 X0 |9 I, v
4 m5 n' N$ U( ]/ L6 Z! Z"When you were behind the monitor, did you notice that there were
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8 H; D D" v7 g: X" J# jtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ! k2 v- V S0 E# @7 @
# [# A7 \1 R) J" }6 a3 ^"No."
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9 ^' r4 ?) ^- F! q) y沒有。
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w6 Q( B& S. ~0 j( v, H5 k"Well, there are. I need you to look back there again and find
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/ i7 ?6 ?4 a6 w; N9 Ctheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 * S. @2 D. ?2 k5 z
: z6 {" W& L. ~' D"....Okay, here it is." $ s6 @4 L7 L* @ ~
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OK，找到了。 " e& T8 W5 `# f9 ]
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 3 x S* Z! ~6 U* U
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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# b" F0 @+ A% N0 ~"I can't reach." 3 G# N' L, a. f& `6 u/ z' Z
- M$ f. ^# |1 n9 p' {7 A我搆不到。
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, G! ~4 n* M$ [) P3 c/ z"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 8 [6 t+ s8 [' U2 o+ K8 \. a' d
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"No." 6 o- f- ^: ?8 I* i, u
. [4 w" ^5 H T" @4 z# i% R4 v看不到。 1 ?6 Y! L/ ~' y2 y9 Z. a
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"Even if you maybe put your knee on something and lean way over?"
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* f$ r- K* a/ K5 o那麼拿個東西墊高，爬過去看一下？ 3 }; e. {4 F/ }/ M2 h
E; ]2 _% k& @: v* m"Oh, it's not because I don't have the right angle - it's becauseit's dark." ) e% @7 }/ ^6 p4 Q
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喔，不是角度不好看不到，而是太暗了。 ! f! ?8 c1 U. M) c4 _
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"Dark?"
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/ n8 b/ w+ n/ w4 I" x$ t太暗？ / [/ _3 S W2 c8 P ^3 p
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"Yes - the office light is off, and the only light I have is # C+ O; }7 v4 T' J! s7 M
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comingfrom the window." - F9 J8 X/ f9 E+ l+ s% F
* w3 W' _( W- [' h是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." / x/ [9 S5 C! M3 x: N
. I# }0 F+ H: q0 z7 t: y! z& i那麼把辨公室的電燈都打開啊。 - j( f# a" p+ f$ i
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"I can't."
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/ Q+ X* J" ?5 Q* Z$ S* k) |沒辦法。
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( _' Q G) J5 h"No? Why not?"
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6 O( D* R, _# @3 i沒辨法？為什麼？ 6 V' T; t5 t8 ]7 H6 A
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"Because there's a power outage."
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因為停電啊! ; m5 N G% M. `: g t6 Y
2 [. k8 `! F. c1 N8 V"A power...... A power outage? Aha! Okay, we've got it licked now. 6 X6 e3 s& J2 f- U' [
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" & B f. Y- n: f* P
. r, P' K# ?" l6 o/ p% q停...停電？&#@!(& ，喔!OK，現在開始打包，
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; J; a" `, z5 {4 Q# d. E* ]電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 3 o1 ?& O# k! z
" b' |! P) _4 _7 ~; x' s! V* Y"Well, yes, I keep them in the closet." 3 m0 v4 t+ A. l' s( e
, ^ f3 @) g/ ~, b嗯，是的，我已把它們收在櫃子裏。 . C* k( z5 J: L6 O" i
, I/ u; B7 ]+ x; B. _"Good! Go get them, and unplug your system and pack it up justlike 2 K2 ]- q, C U+ p' g" H
9 ?* f: X( l) u7 r; V0 G! yit was when you got it. Then take it back to the store youbought it from." & G) f z" |2 V" j; ]# m
4 A3 P6 \ r x很好!去把它們拿出來，然後把電腦搬下來包裝好， 1 c0 g0 y% M" U5 W f& K6 w, z# `- D
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 \, J ]* q) j- z
, H) Q* S8 y% M' k5 F, U% B- a3 r5 K"Really? Is it that bad?" 6 i3 Q; e) m6 n" S4 Q0 h2 `
/ j) f! ]. l8 ]* Q |" M真的嗎？是它壞掉了嗎？ ! E# F3 b9 {- h9 w
+ U- f4 ]! L5 ]) R9 Q"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 8 y. b# T# n0 m( ]2 t; Q
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"Well, all right then, I suppose. What do I tell them?" # A9 E, E( _: Q/ A0 D* [
b l! }- I* W2 t$ K6 R. U5 C- k" V+ X喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 ^5 j6 G6 [* g1 G4 N" |. R
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"Tell them you're too stupid to own a computer." / u3 f# T8 \. Z# \/ d
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
