Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ! }" ^2 w' l8 N5 [& @$ k! U9 Y
' C7 n& U _5 R. J"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : n3 V, w ]- f- {) b, T6 A
m: p6 k; r# O% W8 R { e"Yes, well, I'm having trouble with WordPerfect." 6 N" A/ Q* x) h3 Z1 \; O h0 w
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是的，我有WordPerfect的問題。 # [: `, K# }0 k5 j6 B
; [7 k, \8 B' M6 k, p"What sort of trouble?" , x1 ~/ ^# q; Q, z" `% F
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您有什麼問題呢 ?
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P/ }8 v+ o: A8 o( X"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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# ? l) Q( D ~$ `+ V9 M"They disappeared."
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它們都不見了。 5 H/ E7 a; g x! i! z
6 |: H6 U' F8 c+ G9 }) }. U"Hmm. So what does your screen look like now?"
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d7 G9 t& J& X6 M0 j6 _/ X7 S嗯，現在你的螢幕看到什麼東西？ / F7 B2 L: U; ?8 @% W6 H" I) o$ l
0 k3 k) j1 O$ c0 ?6 O' ?"Nothing."
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沒有任何東西。
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"Nothing?"
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+ C3 ^7 C' K" k& j% f* f' u6 G沒有任何東西？ 9 _0 B9 W( m$ s! N- z
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 . a! K4 z) m! ~$ n* A: G
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"Are you still in WordPerfect, or did you get out?" 6 O2 E8 g" o \8 @8 U$ c
) n' e) e3 v- }, z8 F n R4 {您是否還在操作WordPerfect，還是以經離開了。
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' |! [( n% X4 [, C7 U' W5 U y"How do I tell?" + H- ` A' ?- H4 b; s, P
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我要怎麼說明呢？ + f# b1 h! d% F+ V4 n6 d
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"Can you see the C: prompt on the screen?"
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+ ~) i, w; L4 K/ A4 `, w你可以在螢幕上看到 C: 的提示符號嗎？ ' I% m! S1 J+ u6 }' y. O) T
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"What's a sea-prompt?"
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* [8 X. `9 ]7 t! W0 Q什麼是 "海的提示符號" ("sea"=海，和 "C"同音) * P/ A, S+ ^, c3 j! M) _: X Z0 C
) T. u/ P% O( b# ^: H1 h- y* s& b"Never mind. Can you move the cursor around on the screen?"
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! j) `+ \& ? C( d+ l1 o不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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+ s: m' ~5 n2 u; Q N9 @. x& B* b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ m A% a7 O( ~2 x. O/ Z2 ^9 f
& j" l4 j+ N$ u- m" B5 _3 B"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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1 H& r- C/ q4 r- ?6 e"What's a monitor?"
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# ^7 m- A- I+ I+ n什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. / {0 ?; r7 U4 X) L3 Q% N7 e3 I6 t
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Does ithave a little light that tells you when it's on?" ! h; |3 Y; z6 W5 {. f
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就是那個看起像電視的螢幕，
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+ z$ T& X, Y7 D4 Y" ~' k有沒有一個小光點告訴你它是開著的？ f# U( s7 x- J9 n
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I don't know." , n( l( ^5 U5 F) M0 c, z
" k% ~ I" r- e( B( I0 ~/ C我不懂耶。 ; W* X) v* F/ @- |4 A6 U1 n
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"Well, then look on the back of the monitor and find where
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8 u- A( m1 {/ G6 l8 D8 {the powercord goes into it. Can you see that?" : r! z) V; Q% i7 Z7 w3 D
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 @# ]7 c8 ?8 w7 a$ J5 V
% @, k0 c! y- e+ S C"....Yes, I think so." & m* ?8 x! p- D% w. S
$ ?6 o, W4 ~) v6 }9 e是，我想我看到了。 . w4 s! U6 I* D6 v$ @
G5 @! l: w. S8 V"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 7 }$ Q$ `+ ~; D4 O0 O
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 i; `( u+ B0 U* O# w* U+ y
& b3 N& X3 ^) K. d% K"....Yes, it is."
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有啊! + c9 |4 d# [) z+ Z" X+ v% H
1 r' ?) h h. l0 \+ x& J"When you were behind the monitor, did you notice that there were
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5 D" W* Z8 r/ E Ttwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 5 d3 m% r g! I& v) w' I
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沒有。
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"Well, there are. I need you to look back there again and find % @' J& s3 K% r# B$ u" D
3 R3 d; t+ B i9 @" n( dtheother cable."
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8 b5 ?8 M& S" v) u1 V: N/ \就是了，我要你再到顯示器後面去找另一條電線。 & i$ _ J: @- j/ x" a& Z- ~
/ H0 @" f4 ?4 M"....Okay, here it is." / B0 N3 M- n0 z& y" I
9 z# x! Q; }& V8 b1 UOK，找到了。
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- H$ _5 b) _. C2 J9 K"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ' I3 ^6 c. {$ O0 w
1 w6 Z% r2 @* Y2 h2 A5 B再替我找下去，告訴我它有沒有確實插好在電腦後面。
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! ^( O' P/ l- Y' F"I can't reach."
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我搆不到。
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5 b+ A1 _0 u7 o8 O v2 z, C"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ $ k3 [6 u3 I) r }5 D
# ~- p9 u: M" a4 ~"No." ) r6 e0 g3 g; d5 v0 A
# ~7 b H9 K1 e! _- I看不到。 . W9 N9 Q B c5 v( m. i5 n6 v
# b$ h! d) m! u u"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ $ _) v2 z4 I- P/ q( S1 e
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 L: o, O5 I: ^' b* \8 ?7 g; a: _ Y
( D6 |- _, s3 A喔，不是角度不好看不到，而是太暗了。
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"Dark?" ! v4 W ^; o0 ]
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太暗？ - O* U3 N4 V9 a7 @& j0 r
I2 R& |9 Y+ K# y7 \"Yes - the office light is off, and the only light I have is
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comingfrom the window." ( c1 ~" e1 @) d7 a: J( Y9 L
h' y7 m/ s! ?- O: Q( y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 X# s0 _" |2 M& w
% v$ _! J$ ]+ b6 Z"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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/ B- _# E( Y- l6 y"I can't."
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沒辦法。
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6 s; A6 M* A7 F$ P; s5 J9 Z# J0 b4 w"No? Why not?" , y0 n: N$ V7 m5 m1 ?9 l/ K
- J5 U0 H- W0 T4 ~沒辨法？為什麼？ 2 b! @* F) f: e2 x7 o* u
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"Because there's a power outage."
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" l$ ^* U7 a& p8 E7 x V因為停電啊! # c" L3 p* f7 x! T1 G* b A
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"A power...... A power outage? Aha! Okay, we've got it licked now. 4 {; U) G9 \. e( A2 R
5 j9 \6 p- o" |! v5 s( A6 j# mDo you still have the boxes and manuals and packing stuff
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x( [3 W( j. x% l$ `8 ]yourcomputer came in?" ! |$ _/ r# o2 S! h# k1 g
; G' \% h$ ~8 A停...停電？&#@!(& ，喔!OK，現在開始打包， & O2 ]) E- J. j, p8 N' x
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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$ ^/ Q+ [5 f1 z% `* x1 F a! j"Well, yes, I keep them in the closet." & @# W& `4 Z3 n- D) e4 y# c
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嗯，是的，我已把它們收在櫃子裏。 . @) B' s6 X1 J) {* t) m1 H1 W a
5 J0 h) u' j( ^4 k8 h3 g4 ^6 ~"Good! Go get them, and unplug your system and pack it up justlike
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5 f9 G3 S& a& r+ g( [; @it was when you got it. Then take it back to the store youbought it from." 2 L+ i. Z* @" N: Q N* S/ g
% m, n( |! J& a0 i0 p很好!去把它們拿出來，然後把電腦搬下來包裝好，
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3 `3 g9 x6 A& i3 g# i0 d就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 x0 E: ~ ]4 X& e! E/ P) Q1 k
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ % M3 V- T: L* Q$ `
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 ; u# ] K8 s% y! M/ ?6 m0 j9 A
) _# I L$ D+ ?"Well, all right then, I suppose. What do I tell them?"
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6 F' b, H% l/ r2 C喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 6 K2 T6 \% Y- k. p+ q+ A
( V: K! _: d9 B: W, \- U"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
