Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; s& H9 C1 @* i"Ridge Hall computer assistant; may I help you?" ; W$ q; u. z( w0 {& v
1 s. c; \/ U: l; v- @9 ^Ridge Hall 電腦公司你好!我可以為您服務嗎? 8 U( }' P# G @, b* U; X& s9 U6 Q$ I# ^
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"Yes, well, I'm having trouble with WordPerfect." " ?" p) K' j! V1 M" ]
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是的，我有WordPerfect的問題。
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"What sort of trouble?" , q6 k( f' d/ v F9 ~6 r
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您有什麼問題呢 ?
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: R; ^2 R0 J% _! M' T"Well, I was just typing along, and all of a sudden the words wentaway."
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: [* W7 C0 U i4 b' g/ a我剛剛自已在打字的時候，突然間所有的字都不見了。
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7 e# L( G4 f" Y: v"Went away?"都不見了。
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"They disappeared." & a- W, w2 {& U; j9 x+ i* Y
' j+ ?- c w+ H它們都不見了。
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2 F5 V- j9 s4 z0 i9 C"Hmm. So what does your screen look like now?" : O/ H, D4 r ~0 R
0 [! |1 m# P* h嗯，現在你的螢幕看到什麼東西？ - [/ L$ |' b" G9 T
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"Nothing."
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沒有任何東西。
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% b% `3 d- A! h: u! O. D- N"Nothing?" - v/ P1 c( G6 F. R: Z+ I+ a) P
8 M! A8 _3 v4 M) g; u7 ^* n: l& P沒有任何東西？ 1 h. [2 Y! @+ |5 w
& ^+ F; X3 M, E+ ["It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 ) V( |% A" q, Y0 w0 j
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"Are you still in WordPerfect, or did you get out?" : `# ^( k, o5 z+ m6 P: G+ u; `
2 A* M6 Y5 s1 v, |您是否還在操作WordPerfect，還是以經離開了。
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) G' |1 s: }0 `+ M! ]; D"How do I tell?"
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0 F& E" Y% u) ~我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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% O, b1 X% }1 e你可以在螢幕上看到 C: 的提示符號嗎？
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. y0 @" f: e& `. t7 a6 I* Z"What's a sea-prompt?" 3 w1 r( C: N* K+ l6 k& s
, b$ @' l) ~7 F6 ]) a; T- C O什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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; x3 a3 b8 c( ^* a1 X) h"Never mind. Can you move the cursor around on the screen?" 8 ^4 Y8 _: E, `" V) n o0 D( r2 T
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不管它了，你可以看到游標在螢幕上嗎？ # |9 Z' p4 N+ K# N
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 |) g0 S) U( I7 ^( ?
) ^- s5 ]- K% r$ Z9 o( i螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ ~! F2 k; F* j! R# q) J* H1 ]
" T8 o( H7 ?# i/ S"Does your monitor have a power indicator?" ; X6 B z6 c2 s b; T I3 n" ?' ~
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顯示器上的電源指示燈有沒有亮？ ! l: z( f5 z& h2 l
/ R$ p( N7 w: {1 _% S* M" C/ t' X"What's a monitor?"
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) X0 n: |2 S$ S8 W) e什麼是顯示器？ g: V7 f; l: R5 ?( o6 j8 _+ g
3 {$ l; V$ W: r( Z1 K6 F& {7 {"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ * W0 _* v( ?2 V9 k; G: r
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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& l. }6 p" s. J8 I6 H$ O# O那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 8 P% p8 A4 s9 U% [
+ t" j. H0 G3 w$ u& G"....Yes, I think so." ! _8 \1 c' R9 T
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是，我想我看到了。 7 d3 q1 F' Z+ @
! I7 T" z) T3 ?' J) L3 k"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * O: G9 I/ j' [, p6 F
4 D5 k6 b% e* g# d% s& `9 g' a: n"....Yes, it is."
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$ v3 u$ |, \2 U有啊!
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% e& Y0 D0 F; U/ k' |' S5 i# t"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 5 a, z1 h- ^8 ^0 @
1 }% x. E( B. k8 a2 v$ q4 }4 R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 P Z: D8 L1 j3 k d% n+ n3 N
/ |% s/ Z* B' }+ o/ n8 h. V"No." 7 \8 I7 H! F+ C) ^* c% c9 F
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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9 j. R( i) b/ k s/ {4 z& v2 X/ c就是了，我要你再到顯示器後面去找另一條電線。 * u1 E+ \5 y$ o# Z5 j
9 X% J% _# e! O" J) \"....Okay, here it is." / K6 T7 z( k+ X% W
4 o9 E ], V' F/ a0 k) n! {OK，找到了。 4 y( [, L# o* W4 x3 U
5 q% l$ h: W; a# v"Follow it for me, and tell me if it's plugged securely into 5 M' I; E0 C8 e/ _# q# Z5 G) P
7 m7 s. M2 n: D( g# M( G9 @theback of your computer." % a' }$ k9 T0 ]: I$ }* v
% u7 k: M. ^: u: v( l Y再替我找下去，告訴我它有沒有確實插好在電腦後面。 . ~7 n8 e% l9 |1 }# T8 M
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"I can't reach." 1 W- t/ e9 q# D2 K
$ H. }. k! u8 \" e5 H' |我搆不到。 3 o7 o3 m# ^( z" U4 u5 |: c
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"Uh huh. Well, can you see if it is?"
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5 b1 t5 }4 i! G3 D0 m+ O! ~( Q' F嗯，那麼，你看得到嗎？
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+ i8 ]( y( ?" c, d7 p"No."
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看不到。 , S) F) p6 w& a+ U! E
* C. s0 u2 Y6 C' u4 |- a7 Q0 o0 f"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ " V8 u) Q8 d6 K7 e* o; _7 F3 |
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' [* ^& e5 R3 l# ~) r
. Y. s% L. K3 i2 D0 m3 }( }; |喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？ 8 W$ ~# Y8 }: w+ Q+ F
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"Yes - the office light is off, and the only light I have is ' J W1 G9 d7 f
7 C. e' j- V0 l+ ncomingfrom the window." 3 X6 h6 Y. q3 t9 F6 o
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." + O* s: F, Q7 A: h
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那麼把辨公室的電燈都打開啊。 $ a/ f0 d; } P; V9 \& |
) e, D$ A7 I* V3 W5 V/ m9 @; O"I can't."
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沒辦法。 1 z8 T! B: f# {( w7 Z! k& `
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"No? Why not?" + E5 e" B+ R' {
% m* s3 Z$ Q4 I a# H3 [1 z: h沒辨法？為什麼？
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"Because there's a power outage." - S; m. x( H' j7 ]! j5 r1 q
" T+ f' T% U6 p因為停電啊! 3 }8 n9 J5 w1 r1 M
1 s M! l& q/ G3 Z1 M& ^"A power...... A power outage? Aha! Okay, we've got it licked now. ) T) d6 n6 n0 w7 B0 E" C) z$ [2 U
5 C, K8 ]" b4 t$ ~" ADo you still have the boxes and manuals and packing stuff $ S+ A: N$ e! L6 {/ F. t9 T2 L
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ j$ A' U1 x5 J; o& N* r電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# R, _' |+ Z7 i"Well, yes, I keep them in the closet." % {: Y9 [2 @' \7 Y$ y, u
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嗯，是的，我已把它們收在櫃子裏。 - o0 h, j- q5 n W
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"Good! Go get them, and unplug your system and pack it up justlike
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% V- \. `. u3 ]( s5 _( Sit was when you got it. Then take it back to the store youbought it from."
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/ Y) `7 H+ s! j4 M很好!去把它們拿出來，然後把電腦搬下來包裝好， $ ?$ z' F$ s% N' W( Q u* m+ ^
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 4 x1 D! a0 S+ H) E1 G
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"Really? Is it that bad?" ' X+ Y! _. K! y# G
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真的嗎？是它壞掉了嗎？ - z' S" H1 `' P* G: C: a
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"Yes, I'm afraid it is."
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. D+ ]( B2 n! S' F2 i$ [是的，恐怕是這樣了的。 # S; C+ Q" ?( [
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"Well, all right then, I suppose. What do I tell them?"
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8 E/ [# ?" G2 C* @6 X喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
