Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 1 h# `; q( |/ J2 l8 [ ?% V& C
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"Ridge Hall computer assistant; may I help you?"
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, Y; v: {+ J6 dRidge Hall 電腦公司你好!我可以為您服務嗎? 2 Y9 O& e6 V: {. h
, Y' _( j, L |; p7 V$ g! C( e"Yes, well, I'm having trouble with WordPerfect." * e5 h" j Q( ]( N# E7 j0 P
& T5 F; ^0 n; @; m5 b是的，我有WordPerfect的問題。
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"What sort of trouble?" 7 Q( s& C, C8 s# ^6 p" [
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您有什麼問題呢 ? 6 P( {# l& \$ r6 A( V
0 ]' }3 P+ K, B+ F3 ?/ i; D% z. m"Well, I was just typing along, and all of a sudden the words wentaway." 6 |5 i8 F8 ~% j l; D
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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$ O4 V6 E. V- [& H"They disappeared." : S( W7 i, s9 d7 j& S4 y) _
+ e6 p8 T' M/ i" j它們都不見了。 7 o& O. {" L6 W% L: x% T
. t* ]4 A* x2 _7 S5 f' Z"Hmm. So what does your screen look like now?" - }8 L m( i- V+ B$ N
& T& }9 g- ^1 t) |+ d嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。 1 v' ~5 R' P1 ?5 s; _+ M
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"Nothing?"
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4 W" H2 c. ]7 S a沒有任何東西？ ; A3 }- e8 |8 e9 g# k5 Q
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 2 j7 y4 n4 k# c
1 s: D* I& [7 x. w"Are you still in WordPerfect, or did you get out?" $ `4 K- O7 h$ W! a
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您是否還在操作WordPerfect，還是以經離開了。
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$ l' v" c8 X9 X1 `"How do I tell?" 7 Q+ b" F5 W+ ?: L% x$ N( H
) B8 E# {. D3 ]我要怎麼說明呢？
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7 Z: b+ c6 C0 t) k6 f: I( E/ t"Can you see the C: prompt on the screen?"
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$ ]5 I0 [: v& ^/ \6 W你可以在螢幕上看到 C: 的提示符號嗎？ " k) q" H) K" d- G$ V
) O- U' h) p1 H% A3 u. L"What's a sea-prompt?" 0 C+ B. D0 ~$ G( V% M$ S
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : v* m o/ Z+ E( Q3 g
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ; c# Q0 D7 D n/ b: V4 Q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 1 G, z2 t# `+ }, S& ~7 _/ D
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"Does your monitor have a power indicator?" . D/ k) f1 ?1 `9 R- W; y
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顯示器上的電源指示燈有沒有亮？ ' I( F- C3 c" ^
, E0 U! L" w# g7 O" O/ u"What's a monitor?"
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什麼是顯示器？ ; H# M3 o7 p, L5 a
& N8 B. u! G7 m; p8 K5 e( c+ m"It's the thing with the screen on it that looks like a TV.
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( k4 m' ?5 l9 Y+ B. X4 m. J( w9 Z/ C2 LDoes ithave a little light that tells you when it's on?"
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) J! V" ~$ x5 y就是那個看起像電視的螢幕，
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- i+ g/ A9 ]0 o/ K6 D有沒有一個小光點告訴你它是開著的？
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I don't know."
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, h+ [# c: Z$ ?$ c% f我不懂耶。
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"Well, then look on the back of the monitor and find where 1 f6 L. v, ]$ u3 `& b7 l; S
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the powercord goes into it. Can you see that?" ' E# `' g' b' V, i
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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3 a( C, v t0 c2 ]' j' x' @7 e"....Yes, I think so." % {0 O# Z/ d) H3 h
% J" n' q- `3 Q' h是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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[( d+ ^) `7 c; @4 _/ F太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * r# U1 f" s. J; O0 H
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"....Yes, it is." 4 V- b& L J% r# P4 I. [9 o. f: G
3 Y+ q8 q Y2 } {9 [' Y, H+ x有啊!
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"When you were behind the monitor, did you notice that there were
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6 m. ~- \$ Z# E3 jtwo cables plugged into the back of it, not just one?"
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9 {6 Y, V1 n3 f5 y6 n1 R7 y# Q4 e/ C你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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$ N: V. p; M a( ["No." ) s/ m/ `, n7 w% ?' H7 i
2 i5 z% H( S! `沒有。
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"Well, there are. I need you to look back there again and find , J4 S8 s+ g3 L8 Q
: a- f! w: W) Y5 [$ c* \/ V, btheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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) O: z$ b5 v1 t/ J2 V4 ["....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 1 V2 H3 T! n+ w: k) `
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theback of your computer."
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% a, G$ _, R( J; j; H) z" C再替我找下去，告訴我它有沒有確實插好在電腦後面。
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d- n2 O5 L: E; J"I can't reach."
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/ H/ D/ m0 e8 w我搆不到。 5 [2 ^4 o7 q a9 l8 A* [9 K; @
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"Uh huh. Well, can you see if it is?" 1 i* o1 p% R- B( p Z! X
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嗯，那麼，你看得到嗎？
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/ i" T; `4 B: m. S"No." 6 {4 x j2 g2 P1 Q- k
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看不到。 7 J. q& I; U m! J
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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6 x9 R( T* m6 \- L$ l0 V' S+ d6 C"Oh, it's not because I don't have the right angle - it's becauseit's dark." [- e% w( E. v- T
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喔，不是角度不好看不到，而是太暗了。 . G9 V) A- i. O" ?- j0 x
: t% _5 o7 C- L' [# _"Dark?"
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3 A# N9 [7 d# {太暗？ 1 h: U; }, Y) b$ H6 I
* f, E8 s c. ?& @- a"Yes - the office light is off, and the only light I have is
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comingfrom the window." 5 C9 [' A! K$ \) f
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 `, ?' t1 ~5 A. E: x
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"Well, turn on the office light then."
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S Y- [& n+ a& W$ f那麼把辨公室的電燈都打開啊。
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$ c. X" M+ _, }; T"I can't."
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F2 N4 M7 p* p. f9 Q, I沒辦法。 5 k: A- ^# I9 U/ l/ w. q+ s
( o+ C" ~' o; V9 q3 }4 J T! b0 A"No? Why not?" * w0 N3 R' F* Z/ d' l: j. F
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沒辨法？為什麼？
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8 p ]. Z# Z8 T' ~0 r"Because there's a power outage."
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n9 V9 K+ G# \% P% {% C4 B因為停電啊! 1 G& L2 d! V# k* ^
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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5 D8 l8 O6 _, i: a# c0 q' wDo you still have the boxes and manuals and packing stuff & e, q& r1 r! a: N y* C' s' @+ J
! z' C& t5 s2 d; Y1 h' qyourcomputer came in?" 3 y1 n) u- v4 n2 g6 A7 _
% q' [# ]5 ~: h$ [$ V: x0 F% w$ }停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ ?" i, d4 D/ I S電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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# ^" s' y1 `4 r8 m5 ^1 w4 J"Well, yes, I keep them in the closet." 9 ?% O- X k# ^: L" r% t
" M$ t6 F1 u. n4 N嗯，是的，我已把它們收在櫃子裏。 9 e" a& a- J4 E% O
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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5 e9 x3 D! f* ?% w很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : ~" j X) H+ a& C( S; H5 b% q
: z) _# X) v* l; c& j2 b1 q"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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: |: b4 M" k) ^, Y& H; T3 ^4 K: W! F8 g"Yes, I'm afraid it is."
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9 {5 Y1 u- l- d* M* N8 f) f是的，恐怕是這樣了的。 ! E2 C2 P# M }
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 9 W+ S- b# M2 Z
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
