Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 " Z: H! V Q- D( k* A) B
: N. i4 Q9 K5 g4 h4 [! U, S"Ridge Hall computer assistant; may I help you?" 0 Z" d# F$ }. g; E0 I
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." 2 a$ l/ X/ C' ~: u; B
2 }1 S4 K. V8 V3 `是的，我有WordPerfect的問題。 O ? B6 ]. `) E% h$ L
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"What sort of trouble?"
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# `" @9 b- {# L7 ?您有什麼問題呢 ?
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: b" a5 J3 @1 z. D6 @3 _: ~"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 - |* N8 b" x2 V- L; ^
; N1 {2 o3 q: l4 ]6 `' f" D"Went away?"都不見了。 ' z& a' f" w3 Q0 |
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"They disappeared." & J; a$ ^: m a. M
$ _, Y" q. J( [9 i- C它們都不見了。
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9 I' |2 L3 f8 N: S"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ - O v" N4 D' Z6 t
8 d! o# W0 u; l d/ ~$ ?, e9 e"Nothing." ! l/ u S# A; l& L. u8 M. T
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沒有任何東西。 3 O/ w- I6 L' |$ A4 K
6 ^' c. I8 u, b. ?( e0 ?& @"Nothing?"
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沒有任何東西？ 5 ]1 b @9 h P3 m
. D8 s4 J" ~* J"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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K2 u) Z ?' ~- M0 v"Are you still in WordPerfect, or did you get out?" / P. d! U) @3 O! m2 g
2 U6 R6 h) t; i2 d3 K' T: R您是否還在操作WordPerfect，還是以經離開了。 W+ Z- @/ T& H
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"How do I tell?" ) S& U3 X6 x/ Y3 b' [4 o0 f
/ B2 g* I$ V8 @$ x! D" ^4 j3 L我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" 3 H# {8 n4 u7 ^4 L& A
! P6 Z) ^6 `. Q你可以在螢幕上看到 C: 的提示符號嗎？
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- v: R/ E5 q. I _$ P' I# T S a"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ 6 U0 @+ r2 G, ?9 v6 N
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"There isn't any cursor; I told you, it won't accept anything Itype."
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; N R2 z$ H% `- d螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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. L: z8 l; P- _8 p"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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9 _$ c, j0 m4 `7 V"What's a monitor?"
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6 U3 r/ I% d* _3 u什麼是顯示器？ 0 z+ q0 q- w' g: P
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"It's the thing with the screen on it that looks like a TV.
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3 d/ Z. _+ p0 Q( `( f$ SDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， % ]% a. S& y1 X/ b% N) S) b* V$ x
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有沒有一個小光點告訴你它是開著的？
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1 C1 A; U( ]6 a4 t2 |; JI don't know."
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1 N& \* [6 Z4 u( {我不懂耶。 - S# t" k$ W/ F& I
- }3 m% p% f6 L2 V: Z% Q"Well, then look on the back of the monitor and find where
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n! `4 H T1 z0 ]the powercord goes into it. Can you see that?"
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# S7 Z' V; Y; d1 z3 |那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 8 t7 {$ D+ i% S! b+ Y1 A
# P& Y7 [* F1 j3 H9 K是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ * }. |' E% Y1 K! Z
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"....Yes, it is."
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有啊! ! |3 v/ i! c* M4 t
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"When you were behind the monitor, did you notice that there were
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* I: Q- q; u" D2 m7 I1 Btwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- H; P9 i! W1 V% d# T"No."
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7 \1 ^8 H: \, N' R, d0 c沒有。
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"Well, there are. I need you to look back there again and find n( s6 Q/ \0 K
, [/ O4 x0 P+ ^3 B' D9 z- f. w1 |theother cable." ' I. u7 t& B) i% Y# I! U7 [
+ ~: S. ?) H7 H4 ?* S7 G就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。
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5 j% T; M- E. F& \( T) }"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." . B0 ?/ s3 G+ e9 K
: j% R& ?9 _) W6 J3 y再替我找下去，告訴我它有沒有確實插好在電腦後面。
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* ^6 W: R V2 |7 g7 P"I can't reach."
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( [1 m9 P0 s$ ]+ o我搆不到。
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"Uh huh. Well, can you see if it is?" " B2 E+ c0 O# D% f6 j: k: l
8 v# _. X/ Q- }+ p5 P嗯，那麼，你看得到嗎？ 7 W; Z& P& |* o
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"No." 7 B/ X% \: p# U2 c1 j5 ]
6 [6 \, ]& E. o2 D' H3 N看不到。
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/ u+ f2 u$ M( ^, y r"Even if you maybe put your knee on something and lean way over?" 7 \5 `! V7 A; T3 H0 v. V3 D
+ B& A6 A' I6 ?# G6 M5 c那麼拿個東西墊高，爬過去看一下？ . \! n, O/ z+ x0 ~3 _( _6 y$ h
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." % x+ [% W- _! a T7 N c
% l7 }( k9 B5 f喔，不是角度不好看不到，而是太暗了。 1 R+ _4 ?# Q! \2 _2 }
9 P9 M1 `! v o# h2 d( z8 z"Dark?" # [7 y+ z t; L
7 s- x" Y/ l: S# X7 d太暗？
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. j% Q( o9 [4 X2 k, G# ~) x"Yes - the office light is off, and the only light I have is & z5 s" D4 g0 i; M7 X# r' g
4 i" R4 g& D1 @, k% O0 A2 Ncomingfrom the window." ' }% ^+ v# o* j9 ^
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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9 n0 v9 H0 G! i" n% l"Well, turn on the office light then."
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! d' y1 e; z, @- M) \+ P# T( @" M; Y9 M那麼把辨公室的電燈都打開啊。
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) S. }' Z1 }2 q* ?- g"I can't."
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; L: j$ V! V. ^& H% Y' I沒辦法。
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"No? Why not?" 3 x) h* T8 X7 Z
. k, y/ `$ D$ U0 s" {) ]沒辨法？為什麼？
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"Because there's a power outage."
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. v% _! Z/ C9 X7 t& `' s因為停電啊! 2 u& i$ m1 @- |
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"A power...... A power outage? Aha! Okay, we've got it licked now. + K K4 F- z- u" L3 o" g4 m
! B6 @9 X8 N0 K9 ?+ q" o k2 MDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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- C# P6 M, P7 F% |停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 p6 Z. p" t% W& V; V- ~8 s( _
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"Well, yes, I keep them in the closet." ( \( }' s- r$ t" L( J1 G% u
2 J9 ^( w' F- s, I7 B4 Z) x嗯，是的，我已把它們收在櫃子裏。
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' }) f* E" c# o. T3 F"Good! Go get them, and unplug your system and pack it up justlike 6 A- p) N. [2 i
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it was when you got it. Then take it back to the store youbought it from." " P% u3 B# K% R# F' y
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 6 L, J7 x; q9 c* L
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % E, I# n4 q5 i B+ \9 Q" s7 m
. r3 a; N" N( w( M"Really? Is it that bad?" ' x! E0 i) r# ^1 m
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真的嗎？是它壞掉了嗎？
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9 G, P1 U4 l( @1 g% s7 ^"Yes, I'm afraid it is."
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! Y+ F* g0 h$ t9 x是的，恐怕是這樣了的。 * V, N M" e6 M9 I5 N2 K& y
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"Well, all right then, I suppose. What do I tell them?" 1 o! u4 m6 s6 C- d% X
) ?3 j) E+ k1 P喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ! i( H( p5 ?% x4 q R, j8 M
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"Tell them you're too stupid to own a computer."
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9 [* c* `% d# ~& k5 j( A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
