Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 : ?# Q" V/ y3 W3 |
% j' w8 a9 M: } a8 k* x"Ridge Hall computer assistant; may I help you?" - W* O( K% h& e4 q6 u
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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4 i5 u- ?, M4 P$ D! a8 g"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 " Z5 }* o* ]- p: B' n
" W1 G, V7 t. K7 k( z' G. G; i"What sort of trouble?" ( p1 W; D5 F7 V3 Y& |& j7 S+ L1 R
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您有什麼問題呢 ?
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, [: d+ h8 i! K4 m1 E+ d"Well, I was just typing along, and all of a sudden the words wentaway."
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+ S% l" L m* s9 n我剛剛自已在打字的時候，突然間所有的字都不見了。
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Y. E2 Y; r3 |* O6 L" B"Went away?"都不見了。 5 g, j% _: S1 q2 X- C6 q
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"They disappeared." 7 t* P" o) \4 R# O3 c
& N8 k+ D7 k; u它們都不見了。
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' ~/ f3 t0 O% [: a% T; S"Hmm. So what does your screen look like now?"
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7 ~! s7 m0 P6 \ _1 @2 h" F嗯，現在你的螢幕看到什麼東西？ & R/ l, x/ U' m5 F: @& ^
- Z2 O+ ^" d7 }4 \"Nothing."
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沒有任何東西。
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"Nothing?"
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' F4 y! `1 _8 w0 r# d+ T, Z+ d- [+ E沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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" t( E0 p! \ e8 H4 c9 Z* Q"Are you still in WordPerfect, or did you get out?" ' B2 F5 z7 r# J; I. q1 ?
* t/ k9 R) t4 f' [+ j+ ]/ d: F您是否還在操作WordPerfect，還是以經離開了。
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( j& m% P3 q) n$ T I"How do I tell?"
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6 @5 R& O: R( Z# O我要怎麼說明呢？ 3 u4 ?$ _; u3 ~+ r# W% m f
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 8 \! T" F/ O3 a% f% h* l; h
% F1 P; r6 L6 U- x1 ?% U"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) : Y& O( k2 q. h1 d
+ g- y0 s- B/ k& d, h7 Y"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ . [: g" X' ]& d% g2 U& ~) p
2 q/ K( B/ }) S3 [! K2 G9 k1 F0 z"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ; \8 ]& u" w0 p/ ]: Y
0 g) }7 R% ~$ |4 q0 H"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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; a9 y6 X% b+ Z R: v# V# }' B, k( g"What's a monitor?"
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什麼是顯示器？
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+ i# m4 T, M2 {. D0 N"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?" ) { S& b0 v. J; U) y, ?
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就是那個看起像電視的螢幕， 1 n L, G8 p: Z1 r; v( F
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有沒有一個小光點告訴你它是開著的？ 0 G) r( g% b* j* a( K7 B8 C
5 d+ `: X3 E( P( ZI don't know." 2 P3 j6 {+ h, k6 P: V0 Q. X
$ G# k- i9 n0 u" X我不懂耶。
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/ L7 L7 F. D) J0 l2 V. V+ X( w"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" 2 w- f/ c) P+ i* z7 z+ ^0 s% A
( O6 p U( ?4 v. Z. x8 @) R# Q' O, H那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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1 D1 E% x9 \% n/ C"....Yes, I think so." * V5 c1 ?% e+ z# K
- J: `2 q: X% \" p是，我想我看到了。
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1 J. R; |, S$ k0 b) @) m$ r8 M/ V"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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% N6 A% k2 G! S/ t% B% d太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + M. ?; d: [7 E( \
}0 Q( t9 `6 c8 q"....Yes, it is."
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* i; J( `8 M. G. A( ]) S有啊! A6 o: W+ i, G! l8 b( N
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"When you were behind the monitor, did you notice that there were 8 y4 D# ?1 d( C' a4 [' S" V6 J5 \
N4 P1 [, {/ D9 `* i6 A6 T2 Ftwo cables plugged into the back of it, not just one?" 1 i: A& ?: z; l! l
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ( G) Y' m6 U3 c% _. Q+ X
* X8 `; {* t# o! S+ w"No." 8 }9 p) V' _2 J d# V/ Y
+ h2 w6 P) ]1 d) {( j! Q' h% A沒有。 * H) V/ J9 P/ Y; R& z$ ?
: a; W' w0 Z! ?3 L& U2 t"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 . k6 J9 K+ H7 T8 W) B4 [
1 b) ~, l% Y8 N/ E, \ L% ["....Okay, here it is." 1 h+ L k; ]4 h, M. d
3 E& F) Z" N5 k0 H- s' C& s0 UOK，找到了。 E1 N0 _* s' U& N
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 9 r/ b! g( @0 v: J/ K/ S
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 , S5 \- J; z, l9 r6 ]
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"I can't reach." : s1 I& D! D' v( R- n
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 o. X" d* X( o
* ~8 G& d7 H8 X* _"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ ( r" I% q* s- m( |; B( H
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." O c/ X: B" L7 u0 y. J
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喔，不是角度不好看不到，而是太暗了。 : n) M% q& M2 M2 ]
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"Dark?"
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太暗？
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. [+ o |2 @5 G: L* b1 n"Yes - the office light is off, and the only light I have is ( a! x9 ^8 k, e1 ~2 Y
/ p- a& C+ t2 d0 I( Lcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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" G8 K9 _8 E& L4 L$ y2 S"Well, turn on the office light then." ! ?8 T; K& l( f% V4 y
1 X% P* X Z) E( z+ L, _那麼把辨公室的電燈都打開啊。 , `7 R$ N% G( i! o4 Y4 w
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"I can't." " B3 |* e0 t8 O! d1 a- d
" F1 e; S1 q% W: R沒辦法。
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( N; |/ |' I0 H& o2 K/ ^"No? Why not?"
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% I& D0 y H+ M+ f沒辨法？為什麼？ & r( J- F& M% ]3 v; q
* S8 {$ V3 ^0 ~"Because there's a power outage."
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y% \7 Y$ V8 H! i( l7 D因為停電啊! , {8 g$ N; k9 a6 ?0 x/ g& l# @% s
8 c; g/ x1 p0 S: E, y; a"A power...... A power outage? Aha! Okay, we've got it licked now. 7 t" _4 A1 ~. E5 P l
" |* g- N. i% p8 iDo you still have the boxes and manuals and packing stuff / m E! D% [( k0 ]6 I5 c
0 N# p' u1 x7 |1 uyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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0 H/ a6 [0 `0 Q4 T1 N; m電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 r& y& }& B# P/ z/ Z4 M
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"Well, yes, I keep them in the closet." : F) U- f6 ~, n; X0 d- [! `- B
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." - Z. K/ ~6 E, Q* X& t" W& _
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! Q4 t/ e* q6 M+ Q0 j
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"Really? Is it that bad?" 5 P* L( K0 [. x, e7 ^" {) b3 h
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 9 |" e' \" N; }, L
8 }6 }$ a3 c; H- i是的，恐怕是這樣了的。
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) b6 i, ~& {- J4 k' S6 N"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) w1 p. s- n2 l' ]3 B7 S) S
4 b1 J N4 Y! R; z& i) Q, a( N"Tell them you're too stupid to own a computer." ( _0 U4 m7 B( a$ W' [
* t q. }: \) t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
