Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * n# M, e5 F9 e8 D0 m- T+ P4 g
' Y% J" g# M% j2 Z r: Z! Y- V"Ridge Hall computer assistant; may I help you?"
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/ @* c. G) e; ~3 m+ c7 mRidge Hall 電腦公司你好!我可以為您服務嗎? : w) ?% `1 Y1 s U: n! }$ |7 O& M# Z
% j& Y; w$ ]' t) v+ _/ N& ?4 c"Yes, well, I'm having trouble with WordPerfect." 4 S8 u: m3 d7 [: @; N8 l8 l( ?4 O
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是的，我有WordPerfect的問題。
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8 y. Y4 m7 T8 i) t* u& W+ D1 |"What sort of trouble?" 5 q4 n8 F2 X- ]& C! M6 q. |
& b: C; u; X; x! R' v- `您有什麼問題呢 ?
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( H- ?3 d6 M9 s) n9 ~"Well, I was just typing along, and all of a sudden the words wentaway." 1 ?# @: ]5 l* O8 P) b% B
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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* ~( Y" t& `' J0 Q) \6 ~' I w# z"Went away?"都不見了。
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"They disappeared." + m. T2 a- {( _' C! ?6 s
6 j8 S( p0 `+ r O# }4 `: H1 _8 |它們都不見了。 / S l9 _$ y( k
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"Hmm. So what does your screen look like now?" ) s+ l% M& [8 }. E; R
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嗯，現在你的螢幕看到什麼東西？ * S0 v4 J7 |. Q! M
) X8 Z$ G8 [; n# t3 `! n0 ?. ^"Nothing."
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3 n0 o# G& e4 D0 J* m9 n! @* t沒有任何東西。
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"Nothing?"
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1 C4 v' P; F$ ?- ^( p" g沒有任何東西？
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* F7 L& j0 U, O4 d* B"It's blank; it won't accept anything when I type." + N: W6 C, V: s. Q- p- A3 F
) d/ N" L. {' e. z2 V0 Z& _螢幕是全黑的，我打的字它都沒反應。
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4 K: p3 d" r4 z/ t2 x3 Y6 I4 ?3 U"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 $ B( y% R1 {) c, D2 F
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"How do I tell?" ! v v/ ~( e- j3 ~, V) w& T
! H* v" I! v7 J- w8 e6 I) X8 q我要怎麼說明呢？ ) e! ?5 S! q: S9 _
5 R& P3 y! a) u6 i u$ i"Can you see the C: prompt on the screen?" 3 r" J/ ?8 B2 G/ R/ m) |. ^# _8 P
% r. z: g4 {9 ?! V( G0 A你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" ' p; x% P0 ]6 a$ U+ `
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" V+ o1 V4 V1 {7 j' X6 p4 x; Z$ A& K
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." 4 W0 I4 P6 x& N7 `* E3 J5 b; t
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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* h$ h$ E8 I$ g7 s/ W- J' u"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 7 k. S9 o* q! Q. r4 W
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"What's a monitor?" 1 @& v) a+ b( v* ]% q. X' x
- y! x+ t( }- v# W) Y; D# C; d) R# H什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 6 k& s7 P3 c# n' _, `6 l; y$ N {
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Does ithave a little light that tells you when it's on?" 3 v0 s0 B, |3 {# m5 Z
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就是那個看起像電視的螢幕， & P6 z" x( @9 R
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有沒有一個小光點告訴你它是開著的？
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3 o. c1 i, x& oI don't know."
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我不懂耶。
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- G( x$ E/ v9 e0 `) U"Well, then look on the back of the monitor and find where
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- |2 X7 N8 ? E* {the powercord goes into it. Can you see that?"
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: P; V- a- }" l; N! \0 }" Y那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 Y8 o7 b: N. W8 p8 g
# {( F5 H& U; o) k"....Yes, I think so." 3 G' ]5 A7 h/ ?3 G( y
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # }9 t; i# o# n, [1 H% A9 ~0 L
( X8 f! d9 L/ I# H! ^- O太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 n& a) n" M: z: F
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"....Yes, it is." % c; ~# y. R! ?- r0 h: N
9 U4 G* l1 J, _有啊! % J. M0 H' f" \; _4 o6 Q, J& _5 c
: q& u2 S$ ]1 |"When you were behind the monitor, did you notice that there were 4 u, }7 {( M+ E- i- Z3 Z
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two cables plugged into the back of it, not just one?" " w6 G& F$ Q! r: `2 q
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 9 P7 R6 s# j1 e3 q5 K& O' f+ a
! _9 O* ^, e% K* J; _"No."
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) F3 v+ n4 h7 u* q: o沒有。 , n" G: y& F8 z Y) o2 V" k" k
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"Well, there are. I need you to look back there again and find
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- S+ J5 |, g8 o. ?1 |* V: S, P# G% _theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 + A5 J* ^& y% f- O4 Q9 C. V
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"....Okay, here it is."
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" H; y( P0 F9 x: Z* t* X. S, l0 C4 eOK，找到了。 . c+ J8 n/ ~6 T/ f* y
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"Follow it for me, and tell me if it's plugged securely into - A% a* f( ]" {/ r8 q
7 ^( p4 {7 ?* q1 E: o6 o& K* ]" Vtheback of your computer."
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6 U5 v5 k: ]& n Q' B+ S# \再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' E' _3 K5 E# U% ^) l
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"I can't reach."
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我搆不到。 3 a2 s& _1 c9 l* [: z
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ & f y3 }' i" c% w, L+ w
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"No."
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看不到。
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0 N% ^: o9 a; h; {1 q"Even if you maybe put your knee on something and lean way over?" 0 s& R2 Z, X" N1 X
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那麼拿個東西墊高，爬過去看一下？
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4 I7 _! Q+ n" U) L4 H- v"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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. q: Z2 J$ G' y5 T, S4 k" U喔，不是角度不好看不到，而是太暗了。 $ J& _: T4 F" }' @
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"Dark?"
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% J! y N4 m5 O& k6 J5 G. |5 s1 B: M太暗？ 9 c9 v" h7 i8 m6 T# Q2 u' @3 A
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"Yes - the office light is off, and the only light I have is & }$ `+ a+ D- Z" g4 C, V: h
+ a5 X$ l5 Y' J, K9 D* Vcomingfrom the window." . t; d$ E. Y( Y% ] t: k
3 a. k) {! A' l' |3 H9 ], I是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 K7 }0 u/ \$ e2 d8 c: R9 l
6 f* X1 @2 ?$ j! E: b( `"Well, turn on the office light then."
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& w2 s9 X3 e1 |4 c那麼把辨公室的電燈都打開啊。
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"I can't." - l; v; j) l& W9 w, H% w: o; w. U
2 s. ]; B2 m G' j! ~- I# l沒辦法。
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"No? Why not?" ) n6 t; l) U0 ~& ~- w
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沒辨法？為什麼？ - [) W c% Q- B) J
2 R* M& n$ I3 I9 \2 _"Because there's a power outage." ' ~2 R' f( J& }9 s. |$ l
3 N" L% R! [" J9 S; @7 I' Z. K因為停電啊! 6 n I; o: L9 B8 a; _9 z p
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"A power...... A power outage? Aha! Okay, we've got it licked now. N0 T6 D+ i7 T6 @, w9 [/ P) k
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" % _5 i$ P l$ M( X
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - s$ v/ _- R% j7 J: c$ L% ~3 [7 q& _, Q
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"Well, yes, I keep them in the closet." / E- g1 Z, O4 d8 b! V5 @' a
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嗯，是的，我已把它們收在櫃子裏。
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7 T. r' i1 E% E, o& |"Good! Go get them, and unplug your system and pack it up justlike
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# N: D% h2 ^& K5 P5 }+ H: ^it was when you got it. Then take it back to the store youbought it from." # z) o/ P+ q" h
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 Q) o, e8 i" u
* E- P% d" T0 I. d8 J"Really? Is it that bad?"
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& d0 N5 l/ F4 o9 S/ h0 h T真的嗎？是它壞掉了嗎？
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3 D) A; t2 K; ]. T"Yes, I'm afraid it is."
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* ~! z1 E, d& {5 t2 \4 Z' Y) ?! P是的，恐怕是這樣了的。 + Y+ ~7 y- B' @2 {4 f5 U
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"Well, all right then, I suppose. What do I tell them?" & r$ J' A3 [4 E
8 n$ c. D+ f1 r6 k, D4 G喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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2 s+ Q' X, i- v6 T2 ]+ a& z就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
