Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 1 W2 p5 h: H: [% M, s
0 Y% S" Z) V. K' ]Ridge Hall 電腦公司你好!我可以為您服務嗎? ) c: ]! G+ z% W3 [7 M4 k
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"Yes, well, I'm having trouble with WordPerfect."
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9 `8 I& K7 S! t: m3 m& I( D是的，我有WordPerfect的問題。
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"What sort of trouble?"
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7 O/ @" w5 Z0 w% P# K* s您有什麼問題呢 ?
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( ~) P! _9 h9 T% N, f1 ~/ ?" H"Well, I was just typing along, and all of a sudden the words wentaway." 4 ~ x* f7 X) t2 |
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?"
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6 F5 f$ w; ~* x7 n沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 5 M1 B+ s* S5 g e4 |* w. E
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"Are you still in WordPerfect, or did you get out?" * k4 I# z" u3 ^% k- C
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您是否還在操作WordPerfect，還是以經離開了。 9 ~% S, O# J4 f! S: f7 ]
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"How do I tell?" / y2 g6 s5 ]9 I) X
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我要怎麼說明呢？ % o/ _- y4 p! J, m7 k3 v
* U( [- k7 D0 t2 k( T0 {"Can you see the C: prompt on the screen?" 1 H; l5 ~" i2 B5 t7 q) f& [5 i2 d
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你可以在螢幕上看到 C: 的提示符號嗎？ * n+ @7 \+ w- c8 _
* x5 A9 Q1 b; Y"What's a sea-prompt?" / I9 D# _, Q2 D- b
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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- Z4 P% |( M. T: P7 t: ~& l"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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& h$ a6 R3 |+ H+ n螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 " z! ~: p& O& b$ U5 h
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"Does your monitor have a power indicator?" + j1 T. m2 M' ]9 ]4 `! P
3 f9 S! v% _2 Q- x/ W( X" S顯示器上的電源指示燈有沒有亮？ 4 E8 r9 i% z- _
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"What's a monitor?"
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什麼是顯示器？ % o; h; Q. U' V4 r$ _$ E
! {& @, @2 `. z2 w/ q! J1 s"It's the thing with the screen on it that looks like a TV.
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5 o6 v9 _3 O. s! c7 N$ G8 fDoes ithave a little light that tells you when it's on?" ; G8 F$ e. e( d9 L8 s' U; t
" i& Q5 a8 \6 ~ q/ Y就是那個看起像電視的螢幕， 7 d* U5 i b. c6 K0 w
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有沒有一個小光點告訴你它是開著的？
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3 _! W7 @, _+ R8 y6 N4 ~) p6 M8 M2 PI don't know."
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: d; F/ G* a2 F/ S& ]; ?我不懂耶。 $ C6 W9 }" Z; Z$ r: f( W! G
- [+ L3 R k# N6 S) e3 J1 f6 `"Well, then look on the back of the monitor and find where $ A, u% }1 T9 k- ~3 f+ h
' }) ?- O6 B1 d" w* w4 ithe powercord goes into it. Can you see that?" ) i9 x% R8 K O* v: v2 _! m3 ?3 V
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 5 f+ o2 b5 I' E. _. k6 G. }" Q2 A
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"....Yes, I think so."
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是，我想我看到了。 5 _$ x1 s8 ? M- I9 c9 ^/ w1 Z
2 x, q+ q& V8 y8 Q- F"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . T; i( L3 i* x7 [1 Z. L3 y
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"....Yes, it is."
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& v; D4 l" G) x! y7 B$ y7 D有啊! & P) y8 ~% N( t5 T( C$ {
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"When you were behind the monitor, did you notice that there were
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H/ R$ I# O9 f& [7 i# Dtwo cables plugged into the back of it, not just one?" 7 S5 J, ~+ {) m- _. G
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ $ I3 t: c1 a a0 E
7 v1 e0 i; C5 K+ Q4 V' g"No."
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沒有。 ; d5 I: [* F3 Y
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"Well, there are. I need you to look back there again and find . C% H. o1 b0 G b
5 A; \: Y* A$ p$ L0 Gtheother cable." ; X5 u6 ?7 a0 B0 D* T
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就是了，我要你再到顯示器後面去找另一條電線。 # p$ V$ f7 x" P. b0 Y! \
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"....Okay, here it is."
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- r- `5 |0 f- DOK，找到了。 , u( ?- Z9 r9 G, ?7 n
, N+ S- J2 Q/ @7 l: A"Follow it for me, and tell me if it's plugged securely into
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/ ]$ E8 v/ ~( E, G" Vtheback of your computer."
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l' H0 ^; S7 _. Q: f再替我找下去，告訴我它有沒有確實插好在電腦後面。 ' l! [2 D; F" o c
8 X& P1 r4 m) p5 n"I can't reach." / _. ?! W; Q; ? x+ r1 F) z# S
9 x& `% e/ e3 @: C9 p `我搆不到。
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5 c% p3 h' z/ `% W2 {. _; h* V6 P"Uh huh. Well, can you see if it is?"
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( Z, j7 q9 {5 ]! e6 v嗯，那麼，你看得到嗎？
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"No." . ^; l9 p8 F5 b0 S# J
: [' ?% W8 I$ T6 d3 `4 b4 {. T看不到。
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"Even if you maybe put your knee on something and lean way over?"
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: ]% F E1 H3 K% y那麼拿個東西墊高，爬過去看一下？
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" t3 V8 A$ G" ~3 c% G! N6 c+ d9 Y"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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: f0 _( d: \9 m& P3 [; S' R喔，不是角度不好看不到，而是太暗了。
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"Dark?" 3 e1 q# T0 d+ l6 B
0 E0 a: h" { C太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." * c6 ]5 o4 W7 f: h" v" p, A
: `3 M" z: q. h5 M' E是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ) j) l+ E/ a( c& b3 @ m
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那麼把辨公室的電燈都打開啊。
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"I can't." : k( f& ]6 Q% L
- V$ m/ W/ T5 M! M% p沒辦法。 J6 |' \/ w- i* r: ]
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"No? Why not?" $ _: K) ?- I) ~" |3 `; {; Z& ~
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沒辨法？為什麼？
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8 i3 N' ` ^! T' u$ z6 b2 t: q: K"Because there's a power outage."
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因為停電啊! 7 _2 ?( p! s7 X ?
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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! F7 A w9 \& ?Do you still have the boxes and manuals and packing stuff : S P7 u8 o; d- G6 R |
1 C0 m. g* C1 S7 Syourcomputer came in?"
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. R6 N! o0 j, B停...停電？&#@!(& ，喔!OK，現在開始打包， 9 |0 s; \5 q. j8 r0 \7 p& [/ C
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / w5 V- u& o" U' V% R# l% ?) E f
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"Well, yes, I keep them in the closet." ' W% _5 f. Y, H" @& v6 r
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嗯，是的，我已把它們收在櫃子裏。 # V+ o! k( |( b( `/ a
( f' J1 h. L# `7 ~& S"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." , A, Z+ n; r8 m; V& o$ `* M; H
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很好!去把它們拿出來，然後把電腦搬下來包裝好， ' C! }! i$ X# d, x( f: ]8 U. ^, {
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 2 f7 E$ i0 ^! Y( h6 @
! ]2 M# m( k1 V6 w4 x& ~真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 2 o5 n' N& @7 M3 L" g
9 R% s% o0 C/ F7 b) @; X# C; K是的，恐怕是這樣了的。
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7 e1 _" {8 { J9 c7 W/ u) C1 n"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ T% K( h+ C! t' s$ z- h$ L; z
. ~+ p' U! [- d: ` I9 n"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
