Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; X& v. _( U) T4 r H! e"Ridge Hall computer assistant; may I help you?" 9 N* A3 H& f( x0 W% L" h7 @4 A
( D3 S; c0 ` ]- |* d2 SRidge Hall 電腦公司你好!我可以為您服務嗎? : W/ _: E9 f3 }5 d/ S* P3 K* w; [
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"Yes, well, I'm having trouble with WordPerfect."
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( d+ |' u* ~& Z8 T是的，我有WordPerfect的問題。
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"What sort of trouble?" 3 Y3 s% s' r" f" N/ Y3 d
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您有什麼問題呢 ? # c8 H( n' P( U7 W- y. l1 \
* R7 Q/ X5 T' \. R' B+ d"Well, I was just typing along, and all of a sudden the words wentaway." - H* [" I. _( F/ m" w" K! I
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我剛剛自已在打字的時候，突然間所有的字都不見了。 5 q7 D' v) d4 N
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"Went away?"都不見了。
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"They disappeared."
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# q( X6 b$ E; w* ]! m它們都不見了。 2 G7 M/ w+ n; F% @ g
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"Hmm. So what does your screen look like now?" 5 _# L/ T% x g& |9 K2 ?
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嗯，現在你的螢幕看到什麼東西？ ; V1 ~$ M* w0 u- Q4 S
, a; [# Q% J6 o"Nothing."
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p1 c8 Y1 I4 f) d2 ?; K3 B沒有任何東西。 M n/ y5 Y+ a) H
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"Nothing?"
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沒有任何東西？
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1 r' j9 o$ }7 @( c) H7 n' Y"It's blank; it won't accept anything when I type."
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M0 B$ u: \. i0 d- ? g& U. F螢幕是全黑的，我打的字它都沒反應。 $ P$ `: I1 U* S6 |' k) z- H" ?& L
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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/ u' ]" P& d. v: } b"How do I tell?"
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& L" w* X$ N) K0 L1 z我要怎麼說明呢？
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( q1 F2 F+ A* I9 x"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ " j x6 A. c5 q# g
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"What's a sea-prompt?" $ D/ o8 |" [6 N! r2 v6 }# J) ~( S1 A
( Y- J$ X1 o9 X% S) |- L4 Z4 b什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 k" _8 G3 S! I |& s
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"Never mind. Can you move the cursor around on the screen?"
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. W& ^# K* z, R/ F- C+ X不管它了，你可以看到游標在螢幕上嗎？ 9 t. Y% M. b6 w0 Y5 L
' O4 H1 ?! y- o2 m$ M: q"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" 0 ^& [$ g. k1 L9 `0 i( \
' l/ {6 k1 z# W# X% |1 t8 P3 K8 [顯示器上的電源指示燈有沒有亮？
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7 B" U c. N0 x ?$ N/ R"What's a monitor?"
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什麼是顯示器？ ( P2 k0 T. |+ P( K) ^ p$ Z
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"It's the thing with the screen on it that looks like a TV.
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`$ S$ g( m) }2 cDoes ithave a little light that tells you when it's on?" 6 ]8 I0 h5 h% c3 C# ^) V
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就是那個看起像電視的螢幕，
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! r" Y7 Z6 M: \+ H, {, a有沒有一個小光點告訴你它是開著的？ ( N) N4 Z; q# n) [9 J. P
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I don't know." ( [9 F3 F: m9 _9 d& ?& n
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我不懂耶。 ' U! \9 i8 ?: m3 T2 t- H* d
( C | [3 i5 t; Z9 s1 K2 |+ J"Well, then look on the back of the monitor and find where ; p' V* c) [% }# U: |9 ~ l3 U1 a
# [2 f) {9 C4 [/ Q' {the powercord goes into it. Can you see that?" & V# V+ z f( B- y, o
# T- ]( P: x7 A, Z4 l+ `那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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3 ]8 N3 ]! J G& i* n; s"....Yes, I think so."
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是，我想我看到了。 + ], N/ A+ m9 T1 I+ P
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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6 t$ ^1 z, C, v0 c太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . S& }# c& U) m. U' m& M: Q
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"....Yes, it is."
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有啊! t7 F; o0 h% K. A
% |6 p: M' Q9 N' R"When you were behind the monitor, did you notice that there were $ A1 F9 q6 L. ^, h3 c
" k2 Z' b/ f U/ e u9 B5 v( Y gtwo cables plugged into the back of it, not just one?" 4 G/ B+ A0 f8 D+ O2 U
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ' y6 Z# l; H* q' N
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"No." 7 m" I; r; l. w1 |$ k p
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沒有。
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"Well, there are. I need you to look back there again and find
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# Y. ^/ Q$ `" Z' k- m5 ]% i: wtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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! q; `6 M4 k6 R* y- l) N"....Okay, here it is." / e; [6 {0 @) X
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OK，找到了。 $ \& `0 ?9 L+ m
8 T# d N) s; \6 k% @( H. v+ y"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 6 O( I, \4 k1 e0 o" i
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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8 ~- ]6 T0 r5 `8 @我搆不到。 $ X" ~" O3 W# X% D9 d" i2 C
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"Uh huh. Well, can you see if it is?" 6 u2 C5 h; W- e R1 {
9 |" [ I9 Q7 C% T! j8 M3 |9 P嗯，那麼，你看得到嗎？ . u+ L( X3 n0 }% J) s5 C
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"No."
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( q' \, B* `6 Z5 ]# i3 |看不到。 # l G! v5 R5 j4 k+ O) \
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"Even if you maybe put your knee on something and lean way over?"
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& V6 e& f8 f* o7 }. [6 u% I- j# H那麼拿個東西墊高，爬過去看一下？
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1 k5 m1 Q) F; U# N7 W/ n8 Z D"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 |$ k8 j. q! S$ |6 B1 b' R
; h$ K0 J0 j: w4 `2 b7 L喔，不是角度不好看不到，而是太暗了。 / \ T$ ~/ U% v4 S" |
2 i9 q% J! [% L) o4 a1 M"Dark?"
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太暗？ + M4 {+ [0 c8 G4 H/ Y) J, L n" S
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"Yes - the office light is off, and the only light I have is . \. s* h8 s5 @2 X3 N+ b. f7 k
" Z& v* }( D+ ~2 f' }comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ; O, W _& ~" a% u# u9 d
& C$ s9 R7 G& b. L w那麼把辨公室的電燈都打開啊。 9 d4 S( s- M4 r v5 c9 _, @. B
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"I can't." u& n2 h& u, S. O5 j
/ h5 \) z! C7 W# F4 f' T沒辦法。 9 D: r3 h) q ?0 N7 J& X
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"No? Why not?" : m% |& X, J5 X1 ]* U
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沒辨法？為什麼？
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( d p e# s8 p"Because there's a power outage." 9 I* m" }3 [2 l: z. J8 k
5 l+ z! w/ ?/ |, F9 j因為停電啊! 3 b; W& E0 _0 k. G/ V* M6 E
, z! I( r- o: u: j"A power...... A power outage? Aha! Okay, we've got it licked now. * x, S& `$ D! {: r- N
9 G. X7 J% U! m$ N* B fDo you still have the boxes and manuals and packing stuff i- C; K0 N9 v8 }
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 0 [! U+ s" q. Y
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"Well, yes, I keep them in the closet."
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) T& I7 @& x0 b0 \1 D: Z C: P4 y嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ J* Q$ B1 f7 \; e8 q4 m! [5 J* X# ^
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & Z( a+ J+ X: }$ h4 D* L# y
" v, D' z: | _& k K: J"Really? Is it that bad?" 0 I( e) V, h' ]
3 N( D3 a% o- f3 b0 M9 y2 e' \( x真的嗎？是它壞掉了嗎？ 8 ^( x5 E3 A) E* L8 _2 Q
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"Yes, I'm afraid it is."
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5 U3 K V+ a( }" v4 e是的，恐怕是這樣了的。
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3 q* H% ~1 D1 `7 {7 {# \2 Y"Well, all right then, I suppose. What do I tell them?" 2 ~ |9 Z, m2 K0 E5 A- S% g
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) N: p c0 L" p& T
5 ^* f+ f: [% G- i- A/ q& e"Tell them you're too stupid to own a computer."
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7 z+ T% k# {; N5 y' [. |' v, \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
