Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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2 z7 V. O5 Q4 O% C"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 1 X/ Y8 A( @; b" ?
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"Yes, well, I'm having trouble with WordPerfect." + C4 T! u" g( O( {7 R8 u
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是的，我有WordPerfect的問題。 $ {7 r# d% }: ~- ~7 u0 G$ J
( v3 M1 |) D, r4 q( M1 z"What sort of trouble?"
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+ `! {; H; P/ N6 R4 h您有什麼問題呢 ?
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6 k+ J$ r' L/ Q8 @3 c; Q"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 - C! P8 a X' _. p7 p0 e
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"They disappeared."
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它們都不見了。 6 f( L8 n4 N) x, W$ L) v
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"Hmm. So what does your screen look like now?" + x& n" {- E5 v# ~, x
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嗯，現在你的螢幕看到什麼東西？ & X4 {6 w* G% E! t' Q
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"Nothing." * S; e( W1 ~% ~. E. l
- ]/ x6 d. Y+ Z( @6 T沒有任何東西。
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"Nothing?"
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" ^# \4 e* _6 W# O$ \% @( q9 B沒有任何東西？ 1 c3 {1 Q4 D8 F; \8 c9 B/ C
) Q4 ~( Y" T7 p& N"It's blank; it won't accept anything when I type."
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9 }3 B3 e: F# G7 O5 Z, S' n' |6 z C螢幕是全黑的，我打的字它都沒反應。 ' p; [: X$ l0 i: `
O/ z5 n: B0 U5 s$ P2 E$ q"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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: N) j7 A. Z; y' q; C4 d, I( V"How do I tell?" 0 H: d7 ^# h0 p3 v9 _
8 F' B9 q" H2 c我要怎麼說明呢？
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1 S- g6 q8 b+ E, e"Can you see the C: prompt on the screen?" ! w' L! n0 P# f! i( V% y$ L, m8 Z
" d: \. s% S& V& I你可以在螢幕上看到 C: 的提示符號嗎？
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+ h% ]3 a& Q* |8 _0 [( _5 A: ]% n"What's a sea-prompt?" $ s o* G, R3 W5 d! F1 r$ a# j" n
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?" 3 ]# I% V/ l7 B: i( |. r
2 V2 w; g! q% ]; p# E不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." # r9 N: V$ p- M- W6 g0 r7 [: o
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 B! ?# |& u+ e: w) ]
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"Does your monitor have a power indicator?" 5 v% d& q& \6 ]* [8 S, j$ b
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顯示器上的電源指示燈有沒有亮？
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- E/ z8 G* o5 T# \( G0 k. S"What's a monitor?"
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" l# t! H- Y! m& O8 B- Q什麼是顯示器？ k; R4 B: q) d- _" G) i7 _0 M
; Q$ J- S# s. J1 s"It's the thing with the screen on it that looks like a TV. . P5 r; c( m+ Y, _$ |
: P; r7 Z3 e7 g* W9 ~- U% P9 y3 A; WDoes ithave a little light that tells you when it's on?" ; D( I! J! y; o/ _: x1 j
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就是那個看起像電視的螢幕， 1 u/ e7 ~2 a( I9 `" M1 {. Z- W% \
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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0 G5 ?8 K# D; F; Lthe powercord goes into it. Can you see that?"
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! k% z1 k4 K' K: ?" Q- x T那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 2 X8 X& { }* C% F
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"....Yes, I think so."
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是，我想我看到了。
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$ A0 E4 h& t+ p"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 7 d& C/ a, c- @% C5 n
2 _' O5 _: U: @3 I) U8 H) g有啊! 1 m% L* L. J# A* E9 T% j
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"When you were behind the monitor, did you notice that there were P8 {( \3 a7 f3 @
0 C8 G& `& d `two cables plugged into the back of it, not just one?"
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9 D3 \5 t9 }" g! H你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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8 E1 U% Z% U L8 a"No."
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- |- E* {+ J! _沒有。
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"Well, there are. I need you to look back there again and find 2 A+ x1 H- n* J& c. R6 O0 x
7 g; [# j% b; b T @% `6 R- \7 Ntheother cable."
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7 L5 w" v1 Q9 w) P g* F6 p6 ^6 ]% ~- Z就是了，我要你再到顯示器後面去找另一條電線。 & \& ~. H, [7 T7 g" b
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"....Okay, here it is."
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N( d( Y$ A/ o8 f# b( {/ SOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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9 L& `- I5 H% n1 F+ Q5 g4 ztheback of your computer." ' o6 l) P M C# M+ `: u) M# c
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 + R$ p) \5 S$ K3 t7 Z# T. C7 N! \
4 w. L1 n* n' s8 |# L( Z9 L; Z"I can't reach."
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; u3 v) s8 B: l9 q) F% V7 G我搆不到。
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( x8 D% Q* J9 ]0 O/ j: q- S"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 0 @/ @5 ?; N, n3 Z- Q! G+ i9 U/ F
" q: h* |! Y4 M9 ["No." , l. }: H% [3 X$ }5 B/ H) [
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看不到。
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+ y# x% j6 M# j6 Y! z0 d9 z"Even if you maybe put your knee on something and lean way over?" ) R8 m4 C3 E% ]$ a
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那麼拿個東西墊高，爬過去看一下？ 1 t5 C2 O" g. w% a+ u
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ' |, H) r9 X' l# Y" X. ? P
3 P# a4 G! X8 b+ _2 |) T喔，不是角度不好看不到，而是太暗了。 / q) G+ u6 f, N s: b
) F; {1 N0 b% m( D"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is & k8 h7 z4 {" d, c+ v( S4 |: y' m
4 o8 N6 J+ z5 p# ~( ]comingfrom the window." 6 d& P |1 w* x2 h3 O$ j0 F
# O: R; q9 E2 E, i是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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, Z7 C& R5 Z& f- r) ~"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 ! R n2 }9 o7 u
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"I can't."
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沒辦法。 ( Y5 s( p: ?( @0 ^5 T! q
* e2 a! s$ l. {. c8 T7 t! H"No? Why not?" 4 B6 j8 }- {3 Y* a
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沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊!
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" Q7 L, }4 [# `' ]! e: x/ y5 T" L"A power...... A power outage? Aha! Okay, we've got it licked now.
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- N9 g& H9 ^, H1 ~6 e: `( b: U. wDo you still have the boxes and manuals and packing stuff & r0 D( }1 p8 o) w d: D& N% r
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yourcomputer came in?"
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3 Y p! S; D/ `8 Z) A- a! b停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 4 v3 k8 Z# N% P) w, b: \6 x
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嗯，是的，我已把它們收在櫃子裏。
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$ j: Z# v6 |( F H"Good! Go get them, and unplug your system and pack it up justlike
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7 X+ A5 K4 C x* |it was when you got it. Then take it back to the store youbought it from."
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' d# i( A: {* z' a很好!去把它們拿出來，然後把電腦搬下來包裝好， , N. Y( T+ |$ @' V6 e) L
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % e u/ i/ c/ e
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"Really? Is it that bad?" ! L1 Q8 ^: T$ s7 }& J% H, V
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ' N6 U! |, @- t/ H, d+ l8 T0 o' g$ n
4 _* ?) c/ H& I/ [) P1 H是的，恐怕是這樣了的。 0 r/ H6 H6 a: |& w( p
6 Y4 L a2 D& H"Well, all right then, I suppose. What do I tell them?" : [! d8 q5 l f' F% a0 S
' Y* S P1 O7 o3 o2 G5 Y. x喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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T$ e% f4 G6 B3 x" P4 h* `% j& D"Tell them you're too stupid to own a computer." ( t- D: z) f j) u0 I& S8 q
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
