Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" " M% @, z* V3 r3 I R3 J0 u
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Ridge Hall 電腦公司你好!我可以為您服務嗎? : R' N+ F. Y: Z3 |; u/ P- Z
+ u! O) w3 Y) r"Yes, well, I'm having trouble with WordPerfect."
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- e3 h* D: b6 s) K" ~1 I4 G是的，我有WordPerfect的問題。 6 H+ E z5 Y8 @9 G' k
1 p) @7 x7 p ]6 e9 a"What sort of trouble?"
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您有什麼問題呢 ? 5 i" S" S+ H; v# h
! e3 l8 [0 }8 I2 b) a) ~"Well, I was just typing along, and all of a sudden the words wentaway." + x& ]$ U6 m& l: q$ G
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' F z1 G- U R8 p5 L6 `
: o8 j/ q8 \/ q" p* O"Went away?"都不見了。 $ b! d+ D9 }, o: g0 U8 | ?
& \# {; x: o7 h, o Q; b" G% v"They disappeared." $ e9 ^* ]5 p- k+ x' O1 b
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它們都不見了。
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; p, ^1 M1 ~, Z' I2 I* t8 }"Hmm. So what does your screen look like now?"
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- N. J; i* ~8 ]4 a! U" s P嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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"Nothing?" ; r# R& g2 H- H; s. t: M# b! m
# E! N+ B1 c% R' V5 v, c; U. I) ~沒有任何東西？
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"It's blank; it won't accept anything when I type."
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$ r: V" H( x5 K$ h) [, L螢幕是全黑的，我打的字它都沒反應。 & B2 s% m. k! x3 t q
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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5 Z% e ~# G( E' z' Y"How do I tell?"
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/ ?2 b5 v; A$ _! |8 F; h) ^我要怎麼說明呢？
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"Can you see the C: prompt on the screen?" ( Y9 \: g9 [( M% e# Y' o
2 _# c/ j% f; s0 _) l4 c3 O你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 8 j4 F/ I$ _ j1 o" L2 H( c* |
5 x$ x% y8 `! g `! K7 l# i) c什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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: U0 ?- Z0 c1 E5 w, O8 S! O"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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; v' P2 \; S. [1 V螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 u0 ^. h# y/ H" A3 `
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ : e( Z2 C& o. p9 [) O
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"What's a monitor?"
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" S( n1 G) L7 h5 M; k; K什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. * J2 ~1 n5 S1 W9 @% O
" L. m" b' t5 }7 h8 LDoes ithave a little light that tells you when it's on?" $ |- y. ?% P3 z( K! \" O
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就是那個看起像電視的螢幕， * E1 C3 @/ u9 V" K9 A: a: Y
m* a/ h4 a4 U" T3 C( h有沒有一個小光點告訴你它是開著的？
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I don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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' ]7 L( @. {% z* I \; Dthe powercord goes into it. Can you see that?"
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5 j- z! j: N4 ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？ % A4 @* f& @9 n0 o; n4 V% X
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"....Yes, I think so." 5 W8 @ R: Q9 A1 Y" X) M: E+ S9 t
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是，我想我看到了。
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; N; ?* S) |( M: g; i1 J"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! `/ X/ p4 }# ]4 e3 @( S
' ~4 h5 ?/ Q! S1 x/ p1 l6 W太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." \) C5 q2 }" \6 d4 l% J% H
, z! R, ^0 T$ Y/ Z z5 [+ X/ ~9 |有啊!
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4 M/ O9 l5 s& j"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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0 C& u3 \: T; V% X3 h1 i你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." + ?' T+ e+ l9 L7 h
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." % x. h( B& t1 W3 \2 g
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ' n# I" ]* J3 g* \) ^
+ m6 g1 T" S" c. e! T0 p+ e2 |6 Y. TOK，找到了。 ' d# X. V/ j/ H# t, U/ Q( a" y
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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, K0 W; G: w" J0 H- T! m"I can't reach."
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9 [: V& r2 k% m3 R3 W: U5 [我搆不到。
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) m9 J H% q* g8 H, d"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ / q6 x3 b) [4 G
+ [: V2 d! ?7 o9 I }$ P" y"No." ( m, ]9 p2 c1 I9 z
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看不到。
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& F, B) L% W3 }1 R"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 1 Y# U- n% ^2 e5 R5 \, R% @
4 j" F* Y( j& J% d7 V& h* [$ o"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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t+ |' z* h! ^! j8 w6 J, |* i. |' B1 k喔，不是角度不好看不到，而是太暗了。
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$ q' E% F! P+ {* A, n"Dark?" ) x. Q" l; `; w7 P$ b% ^4 H; c
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太暗？ 8 e9 c& E% c/ M" x! b8 s% X
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." " n, ~- S1 t2 E! X7 K
2 o# C* f4 k" G2 d: C# Y+ `% f: ~+ n: r是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 W% ]6 F# y+ r+ b O+ l
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"Well, turn on the office light then."
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1 ~- Z7 G: _3 _1 P* O' S那麼把辨公室的電燈都打開啊。
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) ~0 a4 p1 B3 M# E"I can't." 4 Q( B( ~+ ~! O* j; x3 T- o
! h8 m- K7 A5 u' q7 U, P6 r4 K沒辦法。 / S! @$ R- t9 a. H& x. ?- f
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"No? Why not?"
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沒辨法？為什麼？ 8 D. ~+ q% Q1 I7 h) a, h
$ t6 h0 H% J( A L, z"Because there's a power outage." x* R* ~7 }" g, L4 U) f0 q
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 1 ^* F) s7 O/ X' K2 j d. {
& M2 b' x3 q/ s3 XDo you still have the boxes and manuals and packing stuff
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8 F& d" y" v3 Qyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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& X+ | d/ P" S, K電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ * i- X* p8 X/ \ c
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 ' u! ~0 f! O& W' C2 V! b" p
, D+ H, \( w7 L" _& c: j0 b$ J"Good! Go get them, and unplug your system and pack it up justlike 3 z" j' r: h" q1 E4 _, K. b4 z
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 8 h {9 H5 [1 o. c( p3 t$ a
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 3 y" S, M ?/ ?
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 3 K! A1 j% l9 H C; S
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"Yes, I'm afraid it is."
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; `/ `) v. ~6 R3 g) M; f8 r是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" + P- |+ O( Q# x1 E7 b. g
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % x1 w5 @2 I9 G% s; G
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"Tell them you're too stupid to own a computer." # @0 k+ D1 ?1 P! D; b
1 W- R7 g% {9 d7 R8 i2 t* r- K% J* R8 k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
