Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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$ G, I: T" x# `9 y5 dRidge Hall 電腦公司你好!我可以為您服務嗎?
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6 v1 k" v0 P+ p: |! O3 i: ~"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?" 9 c: x2 L9 q7 e, f) X0 d8 Y
( |; T* p. Q: H2 z您有什麼問題呢 ? / ^% {. x) N/ a& N) n
( `4 B0 g1 n+ Y"Well, I was just typing along, and all of a sudden the words wentaway." ' @' y* I$ j& Z# z! p
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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, [ ~4 Y7 V3 c# N N, j& r"Went away?"都不見了。 0 @- t: I2 F# y3 [& r7 D5 S- u) H
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"They disappeared."
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它們都不見了。 " \: {8 F+ U C5 J
5 g7 n% Q8 A7 R$ A& i% C% l"Hmm. So what does your screen look like now?" ! l: a; L5 f. {$ `$ E. i
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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1 D9 F0 h5 [, t/ ^. s# v$ V沒有任何東西。
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"Nothing?" : T1 o7 z2 J1 O; Q' H% p" C3 x8 \7 b
V, _$ `' P+ I d' {9 B4 |沒有任何東西？ 1 r. ]# X- g( q. H; m
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 * z x3 z P, q' h( J3 @
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"Are you still in WordPerfect, or did you get out?" 2 B; C& o+ ~6 L" w4 y
/ n% D' @# M C( `7 W: Z8 w您是否還在操作WordPerfect，還是以經離開了。 8 I8 n2 g4 J$ B1 Z$ S' C( O
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"How do I tell?"
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! e0 N: h+ S3 n% t/ t我要怎麼說明呢？ 4 X& }' {7 `( ` u2 r
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"Can you see the C: prompt on the screen?" 6 D! U$ }# @; m: q+ t" U) q
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你可以在螢幕上看到 C: 的提示符號嗎？ ! u* ?2 x0 o y: K% Y
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"What's a sea-prompt?" $ H7 T f1 L+ ~) g; v
) K6 T6 ^$ R$ D5 p* g: K+ \+ S什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 Y6 s! _ r% P8 S7 n: T0 E0 _+ Z! H
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"Never mind. Can you move the cursor around on the screen?" 9 k) ~* h: |# j4 t/ e
, \ B( w* ~8 B/ c. C6 f# m. h不管它了，你可以看到游標在螢幕上嗎？
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: m4 q5 |* D: c+ ]( ~2 k) q9 `"There isn't any cursor; I told you, it won't accept anything Itype." 2 t) y3 ]0 `) M: R
& w/ W2 Z3 u+ \- @; [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ ! H: z3 ^* ^9 W
5 u- @1 S$ p0 Z. k: e- ^"What's a monitor?"
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ) Q; ]! G1 y) E( P, H
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Does ithave a little light that tells you when it's on?" * T- Q- K5 v4 O$ _) } V, y K
1 w/ Y7 Y* }& o% V% j+ t就是那個看起像電視的螢幕，
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( D; W" h/ |" l9 F. k3 I: ]有沒有一個小光點告訴你它是開著的？ : F, W3 }8 a9 W
0 A/ }2 c/ r3 h& rI don't know." 0 T, g' P5 M, a. t
1 `" @, _, U4 z5 r; W我不懂耶。 ( b) k r {6 u8 e, J8 ^% G |* B
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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$ B# U( f; k$ ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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. R, ^: j5 k6 x6 p) P7 }6 Z"....Yes, I think so."
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: P" x3 _9 A9 a9 o* \8 m3 w& q, e是，我想我看到了。 0 Y8 E* ~, p: h: B) k0 r
& h* U, a A, M"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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) `8 r1 Y. c: L; g0 V" I) U太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + ~$ c- `* Q I3 `% [
; M: G" M: l/ m"....Yes, it is." * u' c C: m$ W" j
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有啊!
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"When you were behind the monitor, did you notice that there were
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F3 f' O7 d3 _- v7 P8 k) G- wtwo cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ y) B/ d2 ?, W6 {9 P- S$ T
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"No." 8 ?% v8 X. o7 j9 {# H
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沒有。
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"Well, there are. I need you to look back there again and find # m8 |' I, F: }( t8 x/ G
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theother cable." * A, O5 e1 W% m1 i- {: h/ K! K
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就是了，我要你再到顯示器後面去找另一條電線。
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' u1 {" ?) d; w* W"....Okay, here it is."
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OK，找到了。 # T1 w0 f7 x5 G9 U6 w1 D& p( X x
. [# V' Z8 T- c"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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9 A- S& J3 @/ V再替我找下去，告訴我它有沒有確實插好在電腦後面。
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8 ? @% p; F3 ~2 _0 X9 F" l @"I can't reach." : S2 p4 Y+ K% F0 {( ]+ V
1 r# |. W# b3 N' N: e2 U# u我搆不到。 ( @( M( K. Q, p' i( \# `
) n0 X. U9 W0 h* b, a' R4 u"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ; X7 h% [! T5 T
3 C' V6 J0 B0 W6 P* U"No." $ ~, Y4 M& n% ?! F5 m1 S# o# t x
1 j# }2 d$ e$ S5 D看不到。 - x3 b* V9 R4 H- I1 f4 k) b% x
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"Even if you maybe put your knee on something and lean way over?" " p: v! O$ q4 S1 o/ W7 B
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那麼拿個東西墊高，爬過去看一下？ x" ~4 R- Y8 t; ]3 x; W
) L. {- f2 c" ?"Oh, it's not because I don't have the right angle - it's becauseit's dark." - v3 g6 P4 S! C; A( M6 `
3 k8 [/ z2 }! Z1 [$ ^- Z" @喔，不是角度不好看不到，而是太暗了。 3 S5 E- l7 `& `
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"Dark?" ) e; q2 ]1 R A3 a
7 N3 I$ ?3 G2 c3 k太暗？
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4 t3 l9 S1 l2 N+ W6 E S1 a# d"Yes - the office light is off, and the only light I have is
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comingfrom the window." $ v# j$ y+ P F1 Y5 J3 g6 |3 J
$ l6 q G7 q1 {; i) w是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 9 k* X! Y: A& r- x7 G! z
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"Well, turn on the office light then." * A/ L5 l1 u2 Y
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那麼把辨公室的電燈都打開啊。
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' I" \8 b! r4 { E6 S5 V" j"I can't."
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沒辦法。 ; i& U4 G4 W, _- a8 h# w% J
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"No? Why not?" ; k: f2 _ r, T( x# X5 P3 X( O' x
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沒辨法？為什麼？
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0 W" J) [4 O- m' a* q) {"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff b' T! p9 V- m+ q. c# E
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， ' Q" a4 j5 o" J. w. Z! [$ H+ n3 G
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 8 z0 y6 t7 S7 w3 N4 [
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 9 `! h+ c1 R z. D
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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/ u I- ^' G: K& o# t很好!去把它們拿出來，然後把電腦搬下來包裝好， % f* ?$ L# Z& z2 j- n2 B
: J4 b+ ~& L2 I8 {4 d, }就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 s8 {7 ?" h% G
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." ) _7 K; V; [' |8 n
, ~" }0 U5 v2 a! J3 v$ l1 v* _1 W, |是的，恐怕是這樣了的。
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9 {3 |- B" [: {" m7 D9 p"Well, all right then, I suppose. What do I tell them?" 5 W. O8 V1 [+ G; [" H
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 6 y9 h+ d" G5 K) K
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
