Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 - X8 T$ I$ ?" A' s3 R: \: y. k
# J" V; A+ X& U) Z! A0 a
"Ridge Hall computer assistant; may I help you?" 1 \5 T' q/ P |7 U
" h) }3 w7 P" _: E3 JRidge Hall 電腦公司你好!我可以為您服務嗎?
5 ]( k& }# p& T* O% B7 |- I2 C3 w1 _0 r9 `* Z6 ?9 t- |! J2 P
"Yes, well, I'm having trouble with WordPerfect." 4 W& Z! L+ H5 H% N# ]/ z' x& Q: {
4 X1 w! Z# L7 i& c; f; e是的，我有WordPerfect的問題。
$ F" z& t$ J/ {) x! ~% C; u5 P: `! w' _: E$ r0 }6 X
"What sort of trouble?" 1 S+ x1 A4 ~) b" G3 \* _+ E
/ y( m$ ]- W- G$ v您有什麼問題呢 ? / @6 b9 F& l0 d2 D
3 D/ Z* Z( m( p6 s- b- h
"Well, I was just typing along, and all of a sudden the words wentaway." 3 `, S; z1 [3 N: g% g# v/ {
- r4 j R' B- k$ H9 R8 D' R0 {
我剛剛自已在打字的時候，突然間所有的字都不見了。 5 A- i4 [0 Q7 w9 P
- L1 o1 L2 o, T2 ^% I"Went away?"都不見了。
* \' c+ V9 ~9 h2 P# i/ i7 {3 l
# \ `- B/ O3 L% {8 _- ["They disappeared."
( ^$ G" E) T+ b# I6 L% V' v" Z% b
4 z" y# J% w: a6 J+ T8 C/ n它們都不見了。
( i$ {1 U, ^ p- E* P6 \7 f. y. u Y4 B
"Hmm. So what does your screen look like now?"
( z' \; ~; L& x% G5 y6 J* f6 m4 i# t6 i) |- `) L: `
嗯，現在你的螢幕看到什麼東西？ 7 L( Q& B, q/ u0 h
5 S5 O/ r; a' s5 o8 i"Nothing." . z9 C/ v3 k) E8 I3 n3 K
$ f: s1 o3 i% F! l2 E沒有任何東西。
4 n% m' a& y+ @5 s, E
4 y! F5 }& U* {" w. P; w' R1 c3 _"Nothing?"
* B, m* I4 G' w q3 E1 u) x7 @
. g1 I: s, }# u7 g7 C" D& ?6 {. f2 ?7 `沒有任何東西？
9 e6 n" g) @+ z9 D- N+ l7 p0 D0 T% U8 U/ ]- O! N! |) Q: L; B
"It's blank; it won't accept anything when I type." ! }. `0 n0 P P: O
6 X: ], H. M) ]0 p螢幕是全黑的，我打的字它都沒反應。
7 E6 j! U' a; z* [$ c/ U$ D# B5 O
"Are you still in WordPerfect, or did you get out?" : b/ N- x$ L# d1 I* \
9 r, G, R% E% N! r- I0 M9 d您是否還在操作WordPerfect，還是以經離開了。 & ?0 u* x7 W+ j6 W9 @
, z+ P: I; `$ U) ` o0 A ^+ k"How do I tell?"
/ v! B) N$ k0 T7 n& n- W0 V8 t0 x& }$ w! w- @9 E; H- m$ M( t. N
我要怎麼說明呢？
% L p. A* f3 }8 N/ C* Z; h- ~# t5 b+ D; a3 ?% r& r$ \" ?0 W
"Can you see the C: prompt on the screen?"
" v6 V( f/ Y1 b1 z: K( P% `
, o8 S# i; Z5 G& T) f你可以在螢幕上看到 C: 的提示符號嗎？ 7 I: h6 [1 @. s# b* Q9 W; w
+ b& q: Q/ I9 ~+ v$ ?5 q# h3 E
"What's a sea-prompt?" 2 ~- m2 `* J: g9 y! q& m7 E, m
( Q2 ?+ @4 X0 _5 ]什麼是 "海的提示符號" ("sea"=海，和 "C"同音) # Z4 q& p+ I6 v0 R$ a7 p
N7 U0 S3 S) x
"Never mind. Can you move the cursor around on the screen?" + G) X) r1 R x- C E: K7 n) Y
# ^8 O! v( E: l7 y T) C# X不管它了，你可以看到游標在螢幕上嗎？ & c, ?3 E' d6 k1 {
1 x/ R7 P1 } a"There isn't any cursor; I told you, it won't accept anything Itype."
8 _% B9 b8 y/ o q8 c9 L) @$ y4 `; w8 T. T1 r3 @2 u, G S( {. H/ ?# \# O; s4 v
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
$ l4 W: z4 Z7 n! S F# K4 E8 t$ }& Q- u! v
"Does your monitor have a power indicator?" 0 C! H* u9 M& L9 q- ]
7 N6 O8 B/ p0 X顯示器上的電源指示燈有沒有亮？
& v, f8 m& w0 j3 o0 ~ F' f [9 y8 q
"What's a monitor?" 8 ^! G( ?6 N' M5 d. @/ h
. y3 R6 U; q' Z) J1 f7 I* F什麼是顯示器？
% B/ _% ^7 |. [. Q* Q% _9 X5 g/ u: u4 J0 d5 U& D
"It's the thing with the screen on it that looks like a TV. + `( \ a& j* ^$ \) q
4 w6 `1 _9 w ~) E- l5 NDoes ithave a little light that tells you when it's on?" ( I# ^ f. g: ^3 g" m7 r
# }) @5 @0 a6 \4 j2 q
就是那個看起像電視的螢幕， - t8 l6 j) o) y# B
5 @. L7 n/ P( e6 d1 v. s7 N有沒有一個小光點告訴你它是開著的？ . q$ H( r/ K3 d% y2 `+ f
5 q: j# f& N, w2 `6 F
I don't know."
+ e2 l& I5 k3 ~, h
4 S, _7 X: K+ g7 o8 B* R7 B5 l& }* _. w我不懂耶。
# a/ \, |$ I2 _! f: P
' R, f A( E5 B$ {$ o& U"Well, then look on the back of the monitor and find where : j' K8 o4 V" V1 o
: H2 j- S- J) U! Y1 w/ q' rthe powercord goes into it. Can you see that?"
: m O$ j8 Y1 D, a' A8 ^- R- G
3 [+ S4 ?7 T% J, C9 K E* ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？
7 ~ d4 A/ K# _3 H$ f3 Y: Q) D" ~
7 r0 B2 r( V2 r/ o"....Yes, I think so."
3 R+ Z- R$ k4 r% x& N
# l2 F7 y( \5 ^" t+ r) u是，我想我看到了。 0 |0 c& C' A; a0 p; R1 ~
, ^. g* h6 K0 }8 W! E"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
5 y+ ~) e% M6 U) Q1 W- O! R% o5 E. X% @7 ]4 Q6 R
太棒了，沿著電線找下去，看它有沒有沒插在牆上？
6 ~1 s+ x' R( U9 S. ^
* @4 D* W$ x% B4 P! w"....Yes, it is."
' H6 a% O0 U& T; W- R
8 l" F- g, k1 P# L! p2 I! Y有啊!
* G q2 k9 k8 r9 ?' B, X* n( C! Z/ g; |9 ]/ j# m
"When you were behind the monitor, did you notice that there were + H, Q) s c- [
, ]0 T! u! H; Itwo cables plugged into the back of it, not just one?"
. n0 Y% P. `' o; k1 c& i- L) a5 S. [; p: E* {3 a, p* V' J$ O
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
2 \" a: h% X6 L2 |7 n% v8 Y$ T% }7 B u8 t* m- p3 x
"No."
2 n4 J) D1 e6 [% n1 r; G/ Y8 ^' E- M/ A; y' O# [0 \7 i5 M
沒有。 ; ]6 w7 }0 T; D( O4 V; k3 H
2 R" ~/ K( H$ a- U. K"Well, there are. I need you to look back there again and find * J) Q) _' F- ~% x" t: w6 r- O
, h7 O; u- ~/ w; d |' Z0 w Ntheother cable." 5 H) z @) z, h
& ]( ]! T4 q$ A' L就是了，我要你再到顯示器後面去找另一條電線。
0 T# x* n. K @" r
7 N: N6 d8 H, G"....Okay, here it is." ) S1 t, P+ U9 i7 z3 @2 O& h
% C8 x$ ^% [: g# P* G' l y0 j
OK，找到了。
7 ^: A; M# W9 L( o6 J) a4 z# {' i. k
"Follow it for me, and tell me if it's plugged securely into + z# |- L# S0 e
# b3 f; a4 l. [9 e: i/ l( [' O
theback of your computer."
9 p# `' H7 r& c+ a% Q b7 q) P u* P% @& e. F9 b( w0 U$ k+ V" F! m
再替我找下去，告訴我它有沒有確實插好在電腦後面。
2 ^8 `7 d8 ?4 t' q' ^* a! t2 |4 n" }8 G" B+ m2 w
"I can't reach." , v N& r& @1 H
* B& D2 }7 B" b8 [+ O- D/ e, f0 f我搆不到。
( D4 F6 [ Q/ @& q n4 P; C1 a' w9 F& T( D8 c4 x
"Uh huh. Well, can you see if it is?" ( h6 C! g& T# s
8 X" V; z! |7 `: [# e
嗯，那麼，你看得到嗎？
+ X# A) K- u% b) O( j3 W5 n& v2 [: {& i
"No." - _0 d" v6 w+ L: u
& g$ M1 o6 _ n( i" C( m看不到。 " |6 D- R7 J4 ^" a3 O
9 J' w" `$ Z" N$ {; D0 Z
"Even if you maybe put your knee on something and lean way over?"
1 E; w3 }! t# G# H7 @
( y) t1 I1 x% V) e" o* q那麼拿個東西墊高，爬過去看一下？
C& G: t/ n, e v, x7 C: d& q6 G$ k1 e
"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! N2 O9 T* r! |9 p, ^
% p/ R* d2 o, s- J/ T" d喔，不是角度不好看不到，而是太暗了。 / T' o5 k, ^9 z/ ?" M
- ^/ c& S& y f"Dark?" 4 `5 @& B+ D7 @7 a! T
9 j+ Q6 @* j. u- ?/ r" u0 C6 U8 e% o5 R太暗？
/ B( D7 k6 Q$ v/ i* u* o+ T, b- b, [! ?: Y4 }; c
"Yes - the office light is off, and the only light I have is
, o6 @) h) K7 z+ x& C- I+ P0 P& a! J) Q7 q4 j
comingfrom the window."
2 K* q N6 A# v! G9 p- Q1 j% |' d- M8 B1 k" P- D
是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
* F+ \6 J: h/ W, v4 m- E1 z2 k, o6 z6 {/ k0 O# U" v" D. x
"Well, turn on the office light then." 6 V2 K* j0 o+ b& I5 R
) {/ H9 E; L; m! o5 w那麼把辨公室的電燈都打開啊。
; D1 {' z6 S7 O" }6 L$ I3 k3 E3 l6 A' ? d; x; H, c
"I can't."
, P/ V$ r* f4 {2 Q8 u Y- S; o5 z# f7 ?; o: @" E8 r7 m
沒辦法。 3 X* T' |8 O- t; k
/ s5 @3 o9 F' m) a: M"No? Why not?" , K9 L: q5 b0 o3 {- d/ K! B. B. u9 H
: Q- h, r9 ?3 U! [沒辨法？為什麼？
( W! f) h7 Q& A) M4 }, {
6 K, }* B; `9 U1 r# r3 S/ C% _"Because there's a power outage." , g8 x3 Q; K9 i9 S1 G3 C
; D3 R- x9 d5 h) I2 P5 }# m5 s
因為停電啊!
Z% ]5 z2 T o- N& P |! y
i. O" c- M J1 }"A power...... A power outage? Aha! Okay, we've got it licked now. ; I8 K0 V& ]# @) q& G. l
! N( S8 |( u4 C& G7 yDo you still have the boxes and manuals and packing stuff
) V$ m( ]1 a3 f" V& t
" s7 D1 M- o, C. n4 Q5 E- ^yourcomputer came in?"
& q) b! q( B$ H( t! u1 U h/ x" A7 G
. ~4 U5 Q! w8 m$ n4 T" d% D/ O停...停電？&#@!(& ，喔!OK，現在開始打包， $ { u/ x0 E! _: v
T1 f' B! ]1 N8 K2 }
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
9 U- C5 Z( Y7 ^( M) T
3 G" p) X1 }! A' l) ]: K* \"Well, yes, I keep them in the closet." 4 z- b2 n J, r5 D
2 f/ r) C! e& x; ^8 B. x I# s嗯，是的，我已把它們收在櫃子裏。
1 }3 x- A8 O0 W v$ W2 y+ O% D* T \* B6 @7 l
"Good! Go get them, and unplug your system and pack it up justlike
: Z8 I$ L& n3 `7 V/ [4 W
. W& E/ I( s5 Q- S' d$ r2 Git was when you got it. Then take it back to the store youbought it from."
) V( A; y; N$ _/ V& `& R) y4 j3 I2 I! r3 v
很好!去把它們拿出來，然後把電腦搬下來包裝好， # k8 v8 p% g |! b, g
" G3 K* r* d5 o- u& C+ P8 t就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 k a3 x8 y r3 ^! X/ [
1 E5 X# G6 ~( ~8 P, f
"Really? Is it that bad?"
6 X/ P# ]' m2 f/ k5 [+ K" Q. |' Z) j+ l
. }; Y- q4 l5 P* v真的嗎？是它壞掉了嗎？
$ m. X4 d% P- E8 E/ X2 ?6 }* P+ `, I% w" Z7 z1 y- d
"Yes, I'm afraid it is." ' U9 \4 n9 k' Q. a; m
* _- P4 q, }7 W8 D+ m1 [3 |是的，恐怕是這樣了的。 ) d9 c6 i6 P0 C5 c: @2 Z
5 F, H8 k# e$ H1 t"Well, all right then, I suppose. What do I tell them?" : N4 U; j8 O3 b
9 z0 C) X$ V/ G9 v喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 4 S5 p% D' K S, ^
8 s3 n6 u& ~4 Q6 i5 N i"Tell them you're too stupid to own a computer."
% T3 e5 G' q8 g$ e9 L/ k: g. ~) \% R# t; s, c/ G
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
