Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 * i( W: M: ?8 ?; U
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"Ridge Hall computer assistant; may I help you?" " _1 _' e- Z. f0 j. d
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 4 S! \. v a, `: O6 B2 n' N
7 p- r( D! Q0 t* Z! B! B"Yes, well, I'm having trouble with WordPerfect." 4 q2 B. F; M" h9 ?* R
( q; g2 n. H9 d是的，我有WordPerfect的問題。 9 ?, T9 U6 j) v* V& W, D
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"What sort of trouble?"
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您有什麼問題呢 ?
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3 |6 i; o, A" y1 d"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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4 t; f+ K8 B/ L" l它們都不見了。
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"Hmm. So what does your screen look like now?" , {4 _/ p5 Q! N+ }' Q2 |
K1 U+ q9 C9 }/ d嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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$ `3 l7 \5 a. l7 V5 k8 M/ R沒有任何東西。 / m! w- I1 {; i9 ~ d4 ?
9 v6 n) ~, I# K"Nothing?" $ s) ]6 }$ u; e" V5 O( H1 `
3 Q( \& |* |6 B' w$ P( ^( V3 T沒有任何東西？
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"It's blank; it won't accept anything when I type."
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- ~# P# l) C0 [0 T. s螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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, U5 k( X" m; s. C$ y您是否還在操作WordPerfect，還是以經離開了。
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( H: U9 _; d. L% M"How do I tell?" ) z* |; j9 K1 d& r( {; \
! p/ b. l8 W! h+ I我要怎麼說明呢？
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5 y9 @5 d" ^6 D. E0 a) N- m"Can you see the C: prompt on the screen?" . A- t* I* E) a3 i6 }
- Z) ?; U O0 V你可以在螢幕上看到 C: 的提示符號嗎？
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6 `- V" t4 X: z; f% h9 S ^( ?"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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# ?8 U, h: j7 G% C- {& \ ^% U"Never mind. Can you move the cursor around on the screen?" % X. `' ?1 L( F( \9 I
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不管它了，你可以看到游標在螢幕上嗎？
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- L" S9 F7 E, E& z+ _; o! R"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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7 k0 Y- ^) Q" o# R; R"Does your monitor have a power indicator?" & |2 p& X& ~" q7 _3 I% y6 `! r. [% T
; D x. q5 D, s6 V! u: M: \, _顯示器上的電源指示燈有沒有亮？
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, w n t9 W! P! a: z+ v- _"What's a monitor?" ) n. C; l- O2 H3 M a( T
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什麼是顯示器？ 4 a, |/ h6 ?6 E0 t
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"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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8 m/ e3 w0 b) q' h$ } p$ H就是那個看起像電視的螢幕，
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" ?! ]# ^+ T. k7 } @; s- A) ^+ D有沒有一個小光點告訴你它是開著的？
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I don't know."
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0 Q/ E& K3 m4 h我不懂耶。
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# y" Q; l7 i$ p i5 X/ t"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" - ]. S. {; P7 K* T" \' ~
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." $ O* A) T/ O" c# \$ ~
5 Y/ @- U) T+ h% ?' e2 h是，我想我看到了。 4 |* h# ^" y) H7 a& N/ k
( f9 d* K1 M: c"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % A# v4 D* L. r
+ `) g7 X4 C4 H T1 G1 [太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is."
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* N- A( p2 S( B t+ P( G9 T, {有啊!
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"When you were behind the monitor, did you notice that there were . q* K! X a$ D# u, v! K( e: A
5 Z0 H! Q- o/ g' S U ntwo cables plugged into the back of it, not just one?" ; A' A) }& K% @. A0 b: o
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 6 ?% T' N2 o0 r% I9 X# W9 t
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 6 z0 a9 X t g" ?
" w; _4 B4 a0 g5 y就是了，我要你再到顯示器後面去找另一條電線。
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% P& P% X8 B; w4 z"....Okay, here it is." , J7 H4 p' f2 H/ l& E. Y4 \
! z: _: M$ L% f& T& W! |) J6 [* VOK，找到了。 & c, u0 ^% K- y
: D5 P$ g9 Z# i$ N" z! T% d& P8 ~"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." - C9 o; q6 l* n8 i4 Y
2 W8 y' y; x3 B3 z* s. Q3 {7 J, h9 m再替我找下去，告訴我它有沒有確實插好在電腦後面。 0 F) j( E9 R( l9 p3 C) d
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"I can't reach."
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4 \- c- @' p8 T( s3 C/ ]+ d4 ]3 R我搆不到。 1 k6 q, [+ j1 o t# W) F
: f: |& V5 N+ ^"Uh huh. Well, can you see if it is?" m1 M5 A: e; m
, q: ~8 U) x$ d& l嗯，那麼，你看得到嗎？
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, \0 Y& \! m* G {# Y" v# d: J" \"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ $ j) o3 ^6 ?3 j
4 }4 U! W! a" u: S( t/ ^% Y0 U: J"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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2 r' x. A- h; f( s" F' Z0 J喔，不是角度不好看不到，而是太暗了。
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"Dark?" t9 M A* D( J; G9 w0 A5 f- c! I
0 q+ ]& U6 h$ d4 ?1 g: s太暗？ " r. ]$ i! j: s% ^2 H, g+ F
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 4 C! L6 [3 X4 t% I
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"Well, turn on the office light then." & g' ^6 [6 U+ Z% J* L
S- P" P/ @: t6 F% K那麼把辨公室的電燈都打開啊。 0 m" V+ {/ Z0 n7 u* C3 w' S' o
6 O1 W! j- p+ N" L6 ~- }"I can't." / u( W- ?8 K% o7 I) |4 J
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沒辦法。 : X, o I& r0 p) {( h+ H8 Y4 [+ V
; X6 n) b4 F5 l" F) u% N"No? Why not?" " `) N' c: {% A9 M
' J: f0 V8 K9 F- [% ^# e沒辨法？為什麼？
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"Because there's a power outage."
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因為停電啊! & D6 f) q+ I6 \: b `7 i! Q1 `6 r
) J: v( q, B& K" Z- K3 }% [5 S2 v0 W"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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# z( l- Z8 g. T" F( w- U5 z) _6 kyourcomputer came in?" . m7 q5 z1 @& n6 D
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停...停電？&#@!(& ，喔!OK，現在開始打包， % B( Q/ S$ K5 g6 I2 U0 V/ {& N
6 S) R6 c; U* M- g- ~$ L3 U電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 6 c5 c0 E# t% L" F' ^5 s. Y( r, B
7 p' U7 ^- n e5 W, c- H"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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7 Q( m3 H8 E9 }2 G, S"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 0 G8 y6 }8 K" k6 h6 y
/ s! x( _1 D$ y9 ?, Y" o很好!去把它們拿出來，然後把電腦搬下來包裝好， $ Y4 C! S1 _1 e& R6 l
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - h8 N7 G4 ?4 `" m8 p
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"Really? Is it that bad?"
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6 ]6 I. c) _9 K5 m3 m! T真的嗎？是它壞掉了嗎？ % v. o* K4 `& s' u
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"Yes, I'm afraid it is."
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, N/ g4 {! D' Z0 ^7 q& s是的，恐怕是這樣了的。 5 o7 ~& [6 @/ b. D
. s* ?6 n4 p' \: K5 c0 l3 s"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
