Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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; @7 w9 v% f3 F" l# a"Ridge Hall computer assistant; may I help you?"
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# F7 H3 T2 W3 P/ zRidge Hall 電腦公司你好!我可以為您服務嗎? - O o3 h5 M: m* L4 D
' ^% ]8 _# ~) w"Yes, well, I'm having trouble with WordPerfect." 2 y+ H- D9 q' C t
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是的，我有WordPerfect的問題。 6 ~, F( |8 N: A) d2 A( ?7 P* p
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"What sort of trouble?"
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您有什麼問題呢 ? 0 v1 M; I: m7 N' C5 `/ n$ n$ h
& Y) k/ j4 W W6 F8 f' T/ v1 Y" ^"Well, I was just typing along, and all of a sudden the words wentaway." 5 X8 X8 i+ f' |% i# ?
9 v9 H8 I2 d- e6 N我剛剛自已在打字的時候，突然間所有的字都不見了。
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+ a2 b, z9 {+ R"Went away?"都不見了。
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- d/ O H$ ^7 f$ v/ l( P. x8 y"They disappeared." 9 J% G1 @. {2 P7 |7 E
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它們都不見了。
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"Hmm. So what does your screen look like now?" ( q( h9 @3 E' U. x
: X$ L, F1 F4 U0 t" y1 D嗯，現在你的螢幕看到什麼東西？
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" l0 H7 S% R' D9 Q6 D+ K"Nothing."
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. x) e; k" ^5 I' p/ T7 B沒有任何東西。 5 `) M! g G% r* Y
) Q" I: |+ B7 [& ]+ ~"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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! `7 o9 e5 j9 x8 |8 Y1 M$ i! U螢幕是全黑的，我打的字它都沒反應。 7 x( `3 q1 ?1 p. H3 p
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"Are you still in WordPerfect, or did you get out?" ! L; K) n0 D# X4 ^4 F7 K+ [
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您是否還在操作WordPerfect，還是以經離開了。
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0 j- e U8 P k8 S3 ]4 L"How do I tell?" : I! p7 R" n4 J& p) w
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我要怎麼說明呢？
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: e# {% d8 ^: ~4 r# S"Can you see the C: prompt on the screen?" . O! _" I* d @
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你可以在螢幕上看到 C: 的提示符號嗎？ # q$ i5 ]4 e' |( I5 S" {2 s/ R3 |
8 s4 F6 E3 {! l"What's a sea-prompt?"
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; U* L# {" K: o4 d p/ v* M! y& ^7 O什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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; y' h3 v/ \! c# \# j R不管它了，你可以看到游標在螢幕上嗎？
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5 E% Y. S6 n" j) g"There isn't any cursor; I told you, it won't accept anything Itype."
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8 v, v6 I5 j. h; z- F6 u螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 p# T% |" o3 l$ h
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"Does your monitor have a power indicator?" * J' e" ?/ J7 |2 ]- b( J; j
* l8 |7 m. F# Z; \顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" 0 g0 G' Z8 Z& q* v0 ?2 `. ~
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什麼是顯示器？ * ~: i; [" p- L
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"It's the thing with the screen on it that looks like a TV. 0 h) T& ]" w# p# u% D
% p `1 v' z( o$ K0 |2 @7 k, `" lDoes ithave a little light that tells you when it's on?" Y# i: Y+ g$ v8 C5 i, s9 x
7 [; C& C0 W# Z R. t, X就是那個看起像電視的螢幕， 1 ^' x. A t8 l& d
# G2 P O, @0 |7 M有沒有一個小光點告訴你它是開著的？ N( ^. C, S2 Y2 j
% \8 ~: {. x1 W3 S& @2 Q) GI don't know."
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- J' ^. R0 E, ]* g8 A* X9 o$ e2 u我不懂耶。
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, i8 t$ Q- P- e+ n"Well, then look on the back of the monitor and find where 8 O3 p0 w2 M6 y/ u4 A! {3 r
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the powercord goes into it. Can you see that?" ' j2 H; r+ m+ M5 j
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 M; I. L [0 R7 i
5 K# |! l) q& C, t"....Yes, I think so." 5 @: |! b7 Z9 y f
" Z3 A! E+ c2 O% k( G7 n是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 {) K/ w! F! x& }2 W C
: x/ |% ?/ B+ l& |; @# y# P8 B"....Yes, it is."
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1 p W! t/ a: g# j( b有啊!
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"When you were behind the monitor, did you notice that there were
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4 X2 f9 D7 }, Ltwo cables plugged into the back of it, not just one?" , h# s5 l2 r, @3 d+ q$ _
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 7 l; u! G* H5 z2 i& v
0 o- j% `7 F t/ m, N9 V2 b沒有。 3 x6 K5 _. d x* q& S1 K
: P, x+ F Z2 I9 t; o9 \$ U"Well, there are. I need you to look back there again and find
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. ~/ }* I/ ^+ k1 [1 U+ ltheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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, }! Z" E2 F# }6 M8 W"....Okay, here it is." 9 ^' k' S* M; \7 \! Z ^
O& z( i: L* `6 g" \OK，找到了。
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0 x" g( v8 a# Q0 e"Follow it for me, and tell me if it's plugged securely into z- z1 |7 ~" i. s
: o3 H* t9 N3 ?" }7 D% V& _theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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( g" A& `5 [% I2 W- C"I can't reach."
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我搆不到。
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! ^& B8 H, b2 f% @) A( S/ R: F. X"Uh huh. Well, can you see if it is?"
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; l7 k' j$ b1 A \6 T+ y+ O嗯，那麼，你看得到嗎？
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9 h: V" b# q. Y+ `$ ~% ^"No."
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看不到。 ! d y# X4 ^/ I# F
1 b2 `2 p' f; p6 n3 A7 e; k$ v"Even if you maybe put your knee on something and lean way over?" 5 W3 b: k) r7 z' B2 [
4 C. g c/ o0 q. ~; A4 \% U那麼拿個東西墊高，爬過去看一下？ 5 x: n& r4 j" }$ w7 G9 `
% b0 |# P; n( e6 s: b! _4 K1 }' O"Oh, it's not because I don't have the right angle - it's becauseit's dark." , D" ~3 h$ ?- T' T
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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太暗？
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# b8 t* F0 f s( n# X: V"Yes - the office light is off, and the only light I have is & r: c8 f! J! Q; S# y: @
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 1 |8 C( I) ]: N' _# q# ]7 m
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"I can't." 9 Q$ `' n& H- A1 ?9 k; P& v
) n t5 k1 d, ?* ~1 E A, Q' I K沒辦法。 7 M: ], Z/ o- A6 H' j/ K. y
) D- ^5 G$ r# F9 c3 b: {* Q"No? Why not?"
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! W! c3 \ \6 `) M0 K沒辨法？為什麼？
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. z- T+ p) Y9 z; D) {"Because there's a power outage."
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因為停電啊! 8 Z. q, ~0 S( v+ g+ p
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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2 w4 t4 E( k8 V$ g% TDo you still have the boxes and manuals and packing stuff
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- l/ K; m& {' ?" q) B/ Lyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 7 Z6 Z0 t4 s7 v; ~0 j% @7 d
6 c+ x, [6 L4 _' d* Y4 A% R6 D電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 5 I! k. X# Q7 x
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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4 \5 T1 V1 j" h0 W% {"Good! Go get them, and unplug your system and pack it up justlike $ r2 l9 ~; I# a& ]; D+ _1 }
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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! B) W4 v9 X4 u"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 8 _, i B( U3 k2 g
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是的，恐怕是這樣了的。 ( w z) Z: [; m' U1 r
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
