Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ' I1 |4 ^7 A% F
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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2 C% L8 p4 X! @% Q$ l$ b"Yes, well, I'm having trouble with WordPerfect." $ ~2 V1 v' g0 H- ]; c) R& E
9 K; K6 L4 m- _/ S7 E* @是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? 3 s& q+ V+ \) {5 _. k. [( r. f c
7 r) P( B* W2 f7 `& |2 F"Well, I was just typing along, and all of a sudden the words wentaway." / ?1 J2 k/ q* ?6 _! W6 m+ |3 Q/ k
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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8 b& R) t! `1 O! q2 _+ }"Went away?"都不見了。
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* A+ b# _/ B4 A$ k% y"They disappeared."
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它們都不見了。 4 i- J3 I3 D# [. O" m7 E
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ & m1 s. K+ W3 @. A0 B6 n
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"Nothing." 5 ^2 d( h! S1 S7 O+ J
2 B. _2 x! T8 A; W; j沒有任何東西。
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"Nothing?" 3 Q0 D+ p0 {, H/ e3 |( m
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沒有任何東西？ 1 g j8 k- Q( A4 Q5 n Y
$ T- A% d7 O+ ]1 j. Q( d& J7 O- v0 u"It's blank; it won't accept anything when I type."
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) ^( w6 h0 N% \' I6 \螢幕是全黑的，我打的字它都沒反應。 1 j. i3 h9 \+ k& ~9 e
6 C6 f5 ?" b% Q$ ^9 b7 ~! D"Are you still in WordPerfect, or did you get out?" 9 b( E; L% A1 \2 {0 N& h( u- `
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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! x3 Q; R! b2 x我要怎麼說明呢？ 8 u. T' V! [' X9 C
7 l. i- v1 G5 k3 P& P s"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ + O- [% ]! K) C4 n/ n0 w
) o" y1 N: c1 I* L/ c"What's a sea-prompt?" x9 b6 h4 j* _! o0 b
) E3 ^4 w: x9 d3 R' M9 m什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 | ^0 M9 e% V3 [
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"Never mind. Can you move the cursor around on the screen?"
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) a/ d* I. y# D2 ]6 O) ]3 J不管它了，你可以看到游標在螢幕上嗎？
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3 J5 E5 k1 k, p1 ^"There isn't any cursor; I told you, it won't accept anything Itype." 2 i; l; l. @: n% B- B& \, q* ]
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' X" d/ \2 j% N9 m% P; h+ B
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"Does your monitor have a power indicator?" ) ]4 W$ I5 X( M$ K/ y" q
( _, V. O. m* h5 H1 }% w; h顯示器上的電源指示燈有沒有亮？ $ x# }9 U) T$ J- \* P
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"What's a monitor?"
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% O/ v( ~1 `3 B0 q& k7 _什麼是顯示器？
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" {7 y1 I5 f$ s- [- S1 S; L"It's the thing with the screen on it that looks like a TV.
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+ {3 M1 K! X xDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 3 E( _( h4 P' m: l
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I don't know." ; b+ \ W c" a! q
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我不懂耶。 , b! u/ ^ y2 i* L/ p7 l$ ^
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"Well, then look on the back of the monitor and find where / q2 h6 ~9 n3 O9 m& b
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the powercord goes into it. Can you see that?" 8 F7 d, a$ D5 c5 |4 N
" D5 v. x0 T# u. u2 m5 J3 K) Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ R C, s% _; j. I+ ~4 h
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"....Yes, I think so."
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o9 a6 b2 ~& C' E8 i是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 f! g" F0 \" f& Z. U+ c; ^
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ( u- x, B& ^6 f& O% [% ]6 W
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"....Yes, it is."
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. f/ T* O; D4 B* ^4 B" I有啊!
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3 V5 P$ b j8 P% E# ^: c5 X"When you were behind the monitor, did you notice that there were / f0 J$ G: ^4 n
, s9 J2 x6 X% Z% u- p; e7 {7 @* Utwo cables plugged into the back of it, not just one?" ( g5 c& }4 t! c% W
7 @9 L. S! q, v/ I" o你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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- }0 a6 ?, I- T"No." , g9 K X( E7 F7 o; |/ k
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 - g+ [- q0 f3 Z
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"....Okay, here it is." ! G8 J5 \" m6 J1 k# T
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OK，找到了。
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/ B+ S1 }, y3 |/ |+ S( f"Follow it for me, and tell me if it's plugged securely into 4 \: `. K- _& U0 Q3 V3 Q! ?
1 p" p9 U n& t) h, {& \- @. h' Wtheback of your computer." * L3 r' w/ y% a3 R: W" R
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 " k+ }0 t; P! |6 s, A9 S$ Q
# {3 @; v6 p0 b2 T# Z a r"I can't reach." ) H! i6 J( L2 i( R; _+ P& [& D( k
9 g1 Z& E; x o" Y4 h我搆不到。 - Z' U# ]/ r. a8 H
1 @3 x) W: }/ ]1 U% x8 u. G/ ?( }"Uh huh. Well, can you see if it is?"
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7 I/ q2 `9 m, `5 D1 i3 p9 j嗯，那麼，你看得到嗎？ # k+ g4 f- R- O) Y/ k3 {( L
+ I- v- g5 ^+ |8 `) \"No." / s R5 S u# \/ a, k' @
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看不到。
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"Even if you maybe put your knee on something and lean way over?" 5 O% i$ K- W5 x6 y
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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% g# C9 _( E+ Q: X- M喔，不是角度不好看不到，而是太暗了。 / i( J) v7 z0 W" `. p
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"Dark?" * E: U9 c# y4 W9 J
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* y7 G/ Q9 g7 z"Yes - the office light is off, and the only light I have is
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8 o" z( @9 D9 o: K: M! ]comingfrom the window."
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( C1 K" t' h1 [7 Q是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 1 `4 Y6 ~* `% d" t. O. g& U" d
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't." : Y1 T6 ^2 S7 ?, t" d+ v7 F! b
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沒辦法。 # D) k, \+ y, i
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"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." $ Z- ?. {# g( W O" S, U
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因為停電啊! 9 J9 f* M3 r" b# T+ U& }
& K' w: E6 A% a1 @ V8 W"A power...... A power outage? Aha! Okay, we've got it licked now.
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% S$ E, p' C* k% F% p4 \Do you still have the boxes and manuals and packing stuff . I Q- l/ m) c- q; b
$ O+ G6 K% h! p8 vyourcomputer came in?"
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9 D2 D, @% y& |9 W4 g停...停電？&#@!(& ，喔!OK，現在開始打包， / D ~! a- V; s1 x: ?$ o# |$ S
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ - b1 w( ~; W, }$ P* J/ c
' r. |) z5 P1 Q& d' `"Well, yes, I keep them in the closet." 9 t3 D% O0 J4 W9 f
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嗯，是的，我已把它們收在櫃子裏。
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0 K. e8 w; a/ t% ~; t0 V"Good! Go get them, and unplug your system and pack it up justlike / K: Q& r/ e7 i" m
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it was when you got it. Then take it back to the store youbought it from."
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0 `, z. C5 E8 E: ]% d很好!去把它們拿出來，然後把電腦搬下來包裝好， ! W: f' v: {; T3 a7 P) R
* k( U: c' U2 u3 P- Y. ^# q* G就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 6 u9 O1 g; D+ b
2 e/ U+ D) v1 Y* s" R+ E9 u0 f真的嗎？是它壞掉了嗎？
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- G- b0 ], T% k5 x; |! z3 n5 _"Yes, I'm afraid it is." 2 a' j" e# c; v2 H6 s/ M& A
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是的，恐怕是這樣了的。 & R3 Q- x% Z" z
: n. y3 y+ V1 S: L# W; b! V"Well, all right then, I suppose. What do I tell them?" , \& K9 `3 j4 ^( H
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 f! t; n0 Q8 m+ v& W. P
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"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
