Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & i/ m8 f- s% T8 q: @, B
$ [: M2 A/ {& V# v6 q8 ^"Ridge Hall computer assistant; may I help you?" : P6 @$ h: Z* q1 V0 R
! B5 u0 K" K9 E* _6 X- `Ridge Hall 電腦公司你好!我可以為您服務嗎? # a( G3 U9 N) E( a3 Q
% K/ r! M& k+ q+ L: C# M4 W"Yes, well, I'm having trouble with WordPerfect." & E9 h6 ~1 J& w! }/ E
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是的，我有WordPerfect的問題。 - o" Y( d* g. k9 H1 H
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." % Y4 I i' f- {4 ^ ] f) R2 m, A* `
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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$ W9 d" H- y8 ^) `# O. N"They disappeared." 7 T X" ?, c/ J) v$ n% v
' f; p# z6 ~2 e' ] m它們都不見了。
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. Q' r! G( m5 h3 z+ B2 z, x/ V"Hmm. So what does your screen look like now?"
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' n8 J- ~! e# A4 o; w嗯，現在你的螢幕看到什麼東西？
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"Nothing." " W- M) Y6 O7 [+ {& c" p
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沒有任何東西。 4 h3 B7 B1 _# ]9 s- x, y @% | Z
: }$ @- O# X2 D- U"Nothing?" & S8 N8 S0 r, u
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沒有任何東西？
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8 ]1 u: f3 H- R' s"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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4 Z" d2 k8 G ]+ c! L5 {4 y+ M"How do I tell?" 3 T! E3 G! d5 ?' B) {% `
8 k, Y! U c3 O8 f; ~" K) [我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ ) Z% h& u* y E5 D- A* W9 [7 _& S
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"What's a sea-prompt?" 6 c; V) G# I: { s/ x
" V/ G5 C* D* M# K) U6 _什麼是 "海的提示符號" ("sea"=海，和 "C"同音) - L" R t6 o9 R1 ^7 s0 O
4 n, S1 Q1 l# r& o* U"Never mind. Can you move the cursor around on the screen?" 5 q6 ]8 c, G g$ x, f
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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5 C. l3 \( K! a螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 e& D9 [- ?1 Z {: N
3 [; B7 f5 w3 X: Z9 o. U5 E"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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7 `- A9 F" I8 H: O* V5 P, J"What's a monitor?" ; Y1 v3 P2 Y( `& R! i
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什麼是顯示器？
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2 J, S' B* |0 ~; w0 N"It's the thing with the screen on it that looks like a TV.
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; T6 S: O% N$ j8 u9 tDoes ithave a little light that tells you when it's on?"
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: L4 [* m! I' l/ W6 ^3 p就是那個看起像電視的螢幕，
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% I: J7 M _5 d4 Y) O& H有沒有一個小光點告訴你它是開著的？ # D8 B8 S9 [0 ^. T) ~8 O
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I don't know."
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2 Q5 v) P* x2 z% a: c2 o我不懂耶。
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/ I3 ?/ E* c% `% d4 O"Well, then look on the back of the monitor and find where & _# T3 T, g/ H" ]2 p
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the powercord goes into it. Can you see that?" 2 ^/ G' P1 P. q% C& u; S% Q
3 {. O1 X8 l* E* X) R" w那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 1 x# _5 k% ^$ t0 e4 R
5 E- g2 B8 i5 D( a; C) Z是，我想我看到了。 ( v4 u, |) [5 p% @( P# v9 f0 ^
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ : o: l3 k6 W, C
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"....Yes, it is." ; C0 {/ P, T9 @& u( x& p
6 f }% a+ ~6 m4 t: o9 F+ A) V6 s有啊!
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# J( q0 U9 M0 d7 X+ Z: B. ?! W"When you were behind the monitor, did you notice that there were
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" }; K9 P: T6 G3 D! Jtwo cables plugged into the back of it, not just one?" ; E% g. _6 d% c( y; @0 u4 h# [% K
. J; n# ^0 T9 z4 y9 Y. l! E- n" O e6 r你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * ?" w* H k; u9 n+ \# ]" l
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"No."
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沒有。 % i$ w0 I8 z0 N) q+ H! F. q
( W( b4 a) [, g2 r* I"Well, there are. I need you to look back there again and find
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" E6 ?0 N- k% O: g$ d, g9 h( N0 jtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." / y0 ^+ D b+ {# o
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OK，找到了。 $ ^. A4 p/ R9 I9 F( ^9 v) @1 t: {
" |+ C$ {/ [6 ?- F8 q"Follow it for me, and tell me if it's plugged securely into ; Q, e6 d1 Y4 z% h0 V
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theback of your computer." 2 m7 y( j2 |) o; v3 J0 q* p; O
9 h/ k2 @( Y6 I. @) R: [$ k再替我找下去，告訴我它有沒有確實插好在電腦後面。
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; a3 t6 Z' b% |* m3 _! P% `+ @"I can't reach."
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我搆不到。 " H9 H( x( Y8 y- U
. t$ u) ]! ` B/ h6 O. v; |8 r1 `! K"Uh huh. Well, can you see if it is?"
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U6 G S5 Z% K" w7 s嗯，那麼，你看得到嗎？
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"No."
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看不到。
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/ B" z; g5 M& I"Even if you maybe put your knee on something and lean way over?"
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! @% g, X! [& f' b7 ^那麼拿個東西墊高，爬過去看一下？
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1 h5 O1 y" i( X( j8 |"Oh, it's not because I don't have the right angle - it's becauseit's dark." \" @3 D( i3 A1 Q5 Z. q. z% f
1 E+ p; j9 |( @1 P* g喔，不是角度不好看不到，而是太暗了。 & Q* W! g0 H6 ^1 Y
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"Dark?" " G# ~' D. M" V8 q; _$ {4 l2 }
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太暗？ % q ~. T4 [ V O9 ?0 j9 g, A
. f9 n& n5 C5 L4 k7 V2 b"Yes - the office light is off, and the only light I have is
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comingfrom the window." 1 F5 a- ]0 O) G- H# S' a
3 }* r8 X* P( e* D是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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6 F7 Y! g4 M( ?1 d, G"Well, turn on the office light then." 0 O7 q+ ^8 u7 R4 t. s- e
, h) ^6 _9 ~/ { B! B' ?+ l1 ]! h那麼把辨公室的電燈都打開啊。 3 Z+ |; O. }& q3 h7 R/ e- O2 v
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"I can't."
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沒辦法。
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( R$ r ?' [2 K) M) O"No? Why not?"
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5 X0 O# s* B' X: Q5 n7 g沒辨法？為什麼？
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* {) q; e3 A% b"Because there's a power outage."
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" E0 Z0 t# M0 S( {因為停電啊!
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* K! Z8 z+ g# x# f5 R$ m"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff & H6 m, u2 N& s( I, A6 |# ?5 ~, `
; s% H, Z- A( ^3 W# xyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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& Y* X B- b( \電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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* F' C* Z( P3 @5 f% i"Well, yes, I keep them in the closet."
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* }7 `& K' X6 M/ t* K. S! h& i5 t嗯，是的，我已把它們收在櫃子裏。 + a2 T4 i$ B8 A, j, e$ X1 T
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"Good! Go get them, and unplug your system and pack it up justlike : k5 e. Q/ Y Y2 U" s) _. g
2 O# V) P0 A7 k3 W" Pit was when you got it. Then take it back to the store youbought it from." " K9 ], ~& a0 E7 \
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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- }* @: O& y( c- s就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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8 u& j1 y: ?! ?"Really? Is it that bad?" 6 O- n" V3 T7 r/ s) V3 n1 R% T
4 i: L" D' f4 Y0 N9 [9 x真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." + \' I3 q. U E1 w
* R( V/ P3 C; P: D( A8 n是的，恐怕是這樣了的。 ! K! p7 X9 M) P& A- |3 f, A
/ @, v0 H1 ^/ ?+ C' c, w"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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( z: P# T' j1 g+ W"Tell them you're too stupid to own a computer."
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/ g; x+ N( `* T# g8 k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
