Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" ) P% Y8 b$ t' u4 \
6 E( z2 t( U% `! ~Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect." / F! n) m4 Y+ {
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是的，我有WordPerfect的問題。
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/ L0 L; {9 ^4 i"What sort of trouble?"
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您有什麼問題呢 ?
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4 l- P2 Q& k& N; }"Well, I was just typing along, and all of a sudden the words wentaway." ' u) y4 k' ^$ S! O
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' z0 y% g* g0 `# k
3 M- V3 C; z; a; ?7 r"Went away?"都不見了。 , q4 \# y' b+ e6 y% e7 |+ c6 O5 t
: M& y/ Q. G6 N/ V"They disappeared." ; Q/ C3 L8 {% {8 N* @; r) `+ N
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它們都不見了。
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"Hmm. So what does your screen look like now?" 9 a* B% [0 N* Z. T. a# C. k
6 g) R r% h3 l4 s嗯，現在你的螢幕看到什麼東西？ / Z6 W; t- m3 j
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"Nothing." ' E; `5 j3 @; i7 Y# ^
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沒有任何東西。 5 r0 {/ ^2 I; D% I9 ~( O! u' U
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"Nothing?" % e/ J6 v& S. y! z
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沒有任何東西？ ' B3 r# _$ S9 X$ |9 t" G
9 j2 B# a; R8 a8 b' W"It's blank; it won't accept anything when I type." - j" O5 h o C
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螢幕是全黑的，我打的字它都沒反應。 : z! q. T) ^5 D4 A
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"Are you still in WordPerfect, or did you get out?"
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4 S4 s1 _) F5 T2 z, e: X您是否還在操作WordPerfect，還是以經離開了。 7 t, }* b/ R7 b7 c2 ]- m- m" f
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"How do I tell?" ( ]( h: o6 U8 w$ k
/ U" K/ n- \/ A5 P( j% p我要怎麼說明呢？ : G) K/ E0 Z6 t4 P
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"Can you see the C: prompt on the screen?"
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: X9 f c2 w8 ~( H你可以在螢幕上看到 C: 的提示符號嗎？
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( p. o# c9 N; n2 Z"What's a sea-prompt?" ; B7 K9 _: [0 o% M" t& Q
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) $ d1 b: A6 m0 p% E* m& i
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"Never mind. Can you move the cursor around on the screen?"
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: o/ L' c% Y% f不管它了，你可以看到游標在螢幕上嗎？ ( }4 F8 x8 ? t: _/ W
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"There isn't any cursor; I told you, it won't accept anything Itype." , Q& A0 E0 B8 p; V* R" t
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ! o3 ?; } Z" F$ N8 r% P; Q
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顯示器上的電源指示燈有沒有亮？
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' s/ N$ H/ K( u( p2 H& A2 d; ^. j5 H"What's a monitor?"
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什麼是顯示器？
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% L7 G Z5 u# e2 u- d"It's the thing with the screen on it that looks like a TV. 9 r) i3 u% X! u' O
! _; I0 I: F) ?4 T$ gDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 8 v2 B4 Y! F& _+ d9 b' N
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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- { w4 f6 }; E/ ^0 ~+ T( z我不懂耶。
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, @8 Z3 p4 h% [2 ?( C"Well, then look on the back of the monitor and find where 3 Z* ^6 H# [( i9 V( E
, \8 k: R0 A# {) _6 P, ? Ythe powercord goes into it. Can you see that?"
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2 X5 z" M9 Z% c6 X9 x [! N" ]那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 7 C: D; i3 h2 T0 w1 m
# {- K6 R) V# l4 `* v. o"....Yes, I think so." 2 L- q! |4 |" I! i! O, e, e
+ k7 G7 o- m+ D# Y7 |& f: i是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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& ~2 l) `( v+ q& |6 k. W. i太棒了，沿著電線找下去，看它有沒有沒插在牆上？ " \8 y; s6 e6 L" J
. [# C# E" E; Z6 U& B. ^"....Yes, it is." 9 w/ c) x' h1 w! ?. l; u# [
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有啊! 7 ~- h. f8 I6 y
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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$ T6 F& @& I9 Q( \8 i& [7 T" H你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ ; \ N% {+ _. m% M' v7 Q7 @
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"No." 2 w3 d1 d) a; [( l3 n7 S
. V9 \- A* r, N: v3 H; N0 o沒有。
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/ b# \+ j6 x( u1 a' ~8 f! B"Well, there are. I need you to look back there again and find
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' U) [1 \, c/ n4 D# N' x, A4 }theother cable." " E& I/ Z3 C0 X
5 Z# J* F, B) m5 t+ M# g, {就是了，我要你再到顯示器後面去找另一條電線。 & j8 y; Y) [& c) T' L @' i
+ A6 m, P* C( w5 G; p1 H9 B"....Okay, here it is."
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$ z' ~- i: a$ O- z; |1 [. gOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into 4 L! P7 D4 U: |. A, ]7 N
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theback of your computer." 6 u4 q7 _$ a& T. _4 e
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 5 }5 z }6 E% W
9 u* r) Q; {3 U: g我搆不到。 - q6 u& I, w, B' a5 |4 M
+ Y% k0 J5 I5 u3 N0 ["Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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"No."
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7 _; s/ n2 D0 S看不到。 " `; F( Y6 f2 m4 z3 r
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"Even if you maybe put your knee on something and lean way over?" # _1 D; i# l, q/ T2 R3 `
# @3 [ X% }, R. K3 y1 Q那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 8 Q9 o" H$ R; x1 Z
! j* r( u2 r; e/ {& n5 D"Dark?"
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% V8 P3 v) T- P* P! l: I太暗？ 9 O2 G/ p, I5 Z" W* Q
2 K" [5 l. ^8 p) Y) `1 f"Yes - the office light is off, and the only light I have is
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comingfrom the window." # \* h6 F9 P' C/ s. q5 I7 X% m
( M6 z$ W6 w ~, L是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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) a2 [& ^, g% H"Well, turn on the office light then." ' j' C% B: \, ^4 w3 y+ p" |* [7 T4 c
6 B m6 f. I( b: l, T, K那麼把辨公室的電燈都打開啊。 , p+ v4 [7 T5 C
; N1 C; r, K; Q9 h3 e ^"I can't."
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% y- A; C2 {! G. J沒辦法。
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* f. s; `9 ]* j1 ~) c9 X+ r4 a"No? Why not?"
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沒辨法？為什麼？
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3 {, Y! s0 A5 E9 ~ i: G"Because there's a power outage."
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* y6 w1 k3 u4 @: g7 p$ G0 {! D1 j因為停電啊! ; |2 J$ m# w* \* b) h
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"A power...... A power outage? Aha! Okay, we've got it licked now. 9 O/ F) w, M4 a0 ?, B3 `
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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. [0 p6 L: J9 R# K6 h0 w6 ?停...停電？&#@!(& ，喔!OK，現在開始打包，
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2 C" H, C$ H' f8 d電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 3 S+ T# g- D: k$ L3 P* n' C
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嗯，是的，我已把它們收在櫃子裏。 % X" y' N( G- u' d! _' J
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"Good! Go get them, and unplug your system and pack it up justlike % B9 n# E, ^+ Y6 v
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 D; ~5 e- l2 z
7 _+ @$ G; K+ `, J就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 - B7 z6 u% C$ w* A5 f2 Q# `3 s
' a5 a( F7 ?6 ~"Really? Is it that bad?" 3 n- Y+ V' s' U% j* O2 s) V4 |
3 ?" j( J/ v( y' X真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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9 k7 L! N) x! q$ b0 T: M是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" , X( ?& l& M( y) Z# Y
0 ` h, ], {3 _ ^/ D喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ * I) V3 q) v% _, f# h
- P4 Q" B$ S3 C- r' o; r) f"Tell them you're too stupid to own a computer." ' d @- m6 f: v4 N8 p# g% U v; D: l
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
