Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 ( j: H+ t- x' E1 P" C1 y
; i+ K6 o. f, W0 c- y& B1 V) |0 U/ }, y/ {"Ridge Hall computer assistant; may I help you?" 8 o9 K5 R' r, @6 s. x) A* o
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Ridge Hall 電腦公司你好!我可以為您服務嗎? $ H1 ?' U) w" H" V9 s0 i8 W
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 . M, r/ Z7 a9 x. c- P
, I9 l X. i/ v6 e7 \1 |"What sort of trouble?"
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% J* F+ a) E0 A) G0 }8 k您有什麼問題呢 ?
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- [5 e/ x: [% O0 s$ _: A6 f"Well, I was just typing along, and all of a sudden the words wentaway." & F- \: t9 Q6 W2 \) G7 w- S# }
+ d M. @8 |6 ^+ n$ W我剛剛自已在打字的時候，突然間所有的字都不見了。 & y/ Y0 u! V- y6 Y
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"Went away?"都不見了。 5 n6 n1 F4 q$ m8 U, E
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"They disappeared."
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8 m: W& t( h& u' ?3 t4 X1 Z它們都不見了。 " B/ k% g& }# [: }
6 a; w X/ w6 x$ ^"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ 5 [/ V3 [+ ^# X( `
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"Nothing."
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9 z( }1 ^8 {2 Y$ A2 ]6 L7 n9 e* a沒有任何東西。
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"Nothing?"
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沒有任何東西？ 3 D. v+ a `& R
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"It's blank; it won't accept anything when I type." " R3 m4 F+ G" C( b* N& ~% V3 e
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螢幕是全黑的，我打的字它都沒反應。
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& T9 v2 S9 v8 f* a9 m"Are you still in WordPerfect, or did you get out?" # a" J0 E+ T2 z8 Z7 t
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您是否還在操作WordPerfect，還是以經離開了。
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n o* D" l' j5 \% _0 ]"How do I tell?"
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我要怎麼說明呢？ 2 W; W: A3 h$ A
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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$ H% B+ a% O: p5 G0 |"What's a sea-prompt?" ) V# @( a* L. V6 }$ h# ~1 b7 O' A
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) " z& n. G2 @$ A
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ) M9 F: [ k3 v: n% H ?
6 i9 c# V" _/ j; |( o6 Z"There isn't any cursor; I told you, it won't accept anything Itype." 4 `5 `* r* v0 g* z2 n* k+ i/ W
# h% s* l8 y4 c/ k, r8 l+ ]2 t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 6 C+ f6 e' X! \1 j4 t5 K* r% j
5 ]4 d4 a% ]- b5 }; g' n+ {; D"Does your monitor have a power indicator?" : { j0 q: U+ L e0 v
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顯示器上的電源指示燈有沒有亮？ & I. x) U. `" t+ q. ?
% e9 q) T2 }4 h9 |2 K8 a"What's a monitor?" 7 Z( c! G! [- ]
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什麼是顯示器？ - S3 Q, t" r! n4 s0 W+ B
- {& j( V) J0 V% [6 V7 J2 A"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 4 g1 P* `1 G' ~9 p' D1 i
& _: \, n" O9 t( K" }& h有沒有一個小光點告訴你它是開著的？
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8 u! f9 m5 ^2 O% v5 _I don't know."
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/ U' Y) _6 A; T我不懂耶。
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"Well, then look on the back of the monitor and find where : s( p; m1 }: a J5 m, q1 [
}; q$ z5 a( \1 z1 }the powercord goes into it. Can you see that?" , o8 ~2 V' v: Y; t8 ~) _9 o2 f# G
3 M- d5 Z6 i2 y a0 J) j那麼，你能不能看得到顯示器後面有一條電源線接在上面？ $ n; S, ^0 e. n5 U
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"....Yes, I think so." 0 @9 n5 M T( v L2 {( m m; D
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % f% c/ @3 v4 y3 M3 r: R7 S3 z
. g* {4 A& f) l$ O6 i' Y( E* Q9 [6 [太棒了，沿著電線找下去，看它有沒有沒插在牆上？ / y4 `, B: ^ E5 T1 s. t
2 u9 N/ z9 O( k* j+ l# x"....Yes, it is."
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有啊! - S& T' V; Z* i; c
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"When you were behind the monitor, did you notice that there were % q f+ V! X$ \, ]$ @1 G
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two cables plugged into the back of it, not just one?" & H4 y6 V& ?+ z0 P' J6 T: V- U
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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3 b9 A7 D! W6 R; m1 m/ ~, l# v4 k$ ^"No." 4 W! O) c4 [" T8 H3 y* m4 f8 O& h! n$ p
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沒有。 ! i u. N- r; F$ X0 \
5 k, E3 V3 S8 f' \$ x"Well, there are. I need you to look back there again and find 9 ~- D! J* Z: B) M ^+ W0 j6 F/ g
* B& Z2 V% G% f, l' C0 `theother cable."
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- D, J6 V; i4 f' Q" L* I9 l5 E9 z4 Z$ F U就是了，我要你再到顯示器後面去找另一條電線。
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* s" h i6 y1 f: Q, C) l"....Okay, here it is."
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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' u A9 D9 p/ z! i" Z2 Vtheback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." n5 f0 [$ X6 ?+ X8 e" v' g
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我搆不到。 J1 {# o0 t& N% h0 h
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ 7 _5 l F+ r/ t, e
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"No." ! r% B9 ]' F+ u$ W# ?! x; z
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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! c" Q6 t8 c2 u3 M" Z那麼拿個東西墊高，爬過去看一下？ : t5 I! P2 R. C4 Q* G' A
; m' ? Y2 h. I! S"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 p: a# Z; Y! L) ^' U8 r. [
3 I9 N, j+ y( \& E- u2 P喔，不是角度不好看不到，而是太暗了。
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"Dark?" + y m! D$ X; U- a8 X
. w: ^: W% M# K太暗？
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8 n$ Y8 A; p H u; g$ w"Yes - the office light is off, and the only light I have is
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& s5 c: e/ ]! ]6 m3 h% f5 R5 Mcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 6 B. T6 v+ @& [2 |, B
5 o* O& _6 \6 k1 s$ Z- o"Well, turn on the office light then." % M. j: D) Z4 f1 @
8 D1 J2 ~1 D( b. k那麼把辨公室的電燈都打開啊。
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"I can't."
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( [. p$ I/ H$ Z( K6 {2 `( \沒辦法。
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"No? Why not?"
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4 I, r4 i$ u6 M沒辨法？為什麼？ $ z T( Y- W- i0 r* [0 P
+ A! s& ~0 P9 {, D( e: E! Y& s"Because there's a power outage."
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因為停電啊! 4 A3 \2 E& {/ I* x7 x, E
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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$ g/ ]* w1 i4 P. }; d; KDo you still have the boxes and manuals and packing stuff
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8 U0 [) [& H' e" S: n, Oyourcomputer came in?"
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- r ]2 J x: u7 A: o' ]4 E- G& b/ \停...停電？&#@!(& ，喔!OK，現在開始打包， " d8 U! j: u% a$ S
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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6 F7 S/ X( L0 m, q"Well, yes, I keep them in the closet."
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1 Q) P5 k' ]' k+ S% X嗯，是的，我已把它們收在櫃子裏。
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; }4 m- R9 y) k9 v"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 4 n; x" V u" G1 ^7 ~
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很好!去把它們拿出來，然後把電腦搬下來包裝好， # Y- f: ~, r' h3 @& K) R2 m
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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4 g1 f: Z4 V9 Y"Yes, I'm afraid it is."
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f; |. v {& U- N: ~是的，恐怕是這樣了的。 / l: S3 q c1 L9 N- S [/ F& D
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"Well, all right then, I suppose. What do I tell them?" . v5 V, u: K6 i" J% X O! S
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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0 G' L9 T' u, x- A( T% C4 z"Tell them you're too stupid to own a computer." % Y" m$ A4 M6 j8 C5 D) |
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
