Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 7 r4 [- f" ^& ~" N: M7 G6 c2 e
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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, U" Q4 g& n- D9 ?+ y& Q是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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2 {) ^% A7 y+ B K"Well, I was just typing along, and all of a sudden the words wentaway." # ]! u5 v1 U. b" R/ I1 n6 u
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我剛剛自已在打字的時候，突然間所有的字都不見了。 4 _3 d. p3 s4 G% F3 Y* c
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"Went away?"都不見了。 + a8 S) \4 o" }; ?/ ^
4 e+ u7 V$ U! _"They disappeared."
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它們都不見了。 - k% d9 r+ Q. g# L
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"Hmm. So what does your screen look like now?" ) s0 Y/ `/ o& N9 D
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嗯，現在你的螢幕看到什麼東西？ : Q; }" _) o: ~& j' x) u5 L
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"Nothing."
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沒有任何東西。 % l4 g0 F% A- o7 ^/ e. b4 f
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"Nothing?" , B/ h/ k( z; ]" g1 X1 {
8 L8 @! P. J7 T5 j" P沒有任何東西？ 8 B+ H" I: y& W9 v0 y2 T
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"It's blank; it won't accept anything when I type."
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2 M. P8 m# @% U螢幕是全黑的，我打的字它都沒反應。
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" l3 A! B* R+ |4 F' L9 m7 o# @$ C"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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5 I# I8 ?' g" t: |/ y/ r"How do I tell?" / j/ W! ~/ F$ v$ F! U
3 H/ ~& q g9 a9 ~) u% V5 ^8 Q我要怎麼說明呢？ + d9 H& u" }" N' z3 z& |
0 m# B) O1 |% y: E; V- q. m/ i' W& J"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ # Q$ U0 g# x& _
% {: o V4 Q d! ]8 a5 ^0 D"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ' E5 F; e4 F: W, v s2 m" x1 }, H! {8 [1 h
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"Never mind. Can you move the cursor around on the screen?" & \5 L4 Y! b& |6 P) P( ?. W" R, T3 K
& g j. y5 v+ D不管它了，你可以看到游標在螢幕上嗎？ + D8 X, O5 `5 H1 |+ ]
$ A- W; P. }; L8 B; s"There isn't any cursor; I told you, it won't accept anything Itype." # C9 W+ _$ d! u( f4 C
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 p/ k | N( g5 N3 J0 H3 b) U
) P% U$ \9 l% f. u* p, N2 b& p' ^"Does your monitor have a power indicator?" - s: z) {: j H. R* p9 g
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顯示器上的電源指示燈有沒有亮？ 2 B0 D3 Z) K& \% U+ T2 L- U
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"What's a monitor?" 9 B/ y9 h5 W0 n Z
+ }8 `+ q1 o( D! S7 K# L什麼是顯示器？
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0 {) ]7 v8 h9 t+ I7 M"It's the thing with the screen on it that looks like a TV.
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Does ithave a little light that tells you when it's on?"
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; c0 S' A5 H k5 d: \ @就是那個看起像電視的螢幕，
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/ \" y' i" S: M1 T有沒有一個小光點告訴你它是開著的？
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' a3 }3 r5 @3 ^. B7 H' [I don't know."
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我不懂耶。 / N& L0 F4 a) O& G) |: M9 v2 r
- G6 `% s$ w$ g6 `' |! r: o"Well, then look on the back of the monitor and find where 6 x2 B) }3 l1 Q$ v* z1 T* ?
9 D0 N7 N1 a- H$ S$ S: u3 Y) Xthe powercord goes into it. Can you see that?" , B6 j2 I$ y5 e: L6 t8 X. w/ u
4 B/ G1 y6 {" T1 `4 D' X9 Z那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." ) k" F$ M' q9 J% M8 j% j0 M3 o
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是，我想我看到了。 $ K: ^, R7 i% o
9 B! |$ W9 z' ^! @, L; \"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 0 z5 v% u J! g) u
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ + Z6 f$ y# z$ a$ ^' O
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"....Yes, it is."
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有啊! 3 X @( S0 F$ V5 z' j8 |" u! y1 e
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"When you were behind the monitor, did you notice that there were + l! b4 E5 r2 I/ T0 z. X
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two cables plugged into the back of it, not just one?" . |2 ~7 O4 L) Z P5 [$ R
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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3 d: b* ]3 i& G, x"No."
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沒有。 " Z3 V3 {8 C! R
8 v' P5 E2 ~. L% p"Well, there are. I need you to look back there again and find ! J' C+ r2 o* v" O/ z
4 B: g! a! \$ m8 ztheother cable." * I. n' J, M. V" ~
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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7 T3 f f$ Q! _, \4 w# e7 BOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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9 v2 H# ?( T& |. L再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach." 7 i F) ~: X8 `( C
! e4 l- L7 g, B/ a1 m5 }) d我搆不到。
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"Uh huh. Well, can you see if it is?" 6 _7 Q* v" l0 ^# H; b! c
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嗯，那麼，你看得到嗎？
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"No." c% X% ]- W2 |! Q) f6 P K) k
! t% h' t4 z ?: ]$ w+ [. U看不到。
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5 f+ W5 D; B6 m1 ]& t) e"Even if you maybe put your knee on something and lean way over?" 5 H: S7 t* O) u
1 y. N7 R$ v1 J; v- {$ _那麼拿個東西墊高，爬過去看一下？ ( v0 U! m5 c8 ?, q
; E* a$ Z% p/ _9 a"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' e+ L1 q, G; L4 D& A5 q喔，不是角度不好看不到，而是太暗了。 , z6 r# j2 s" N1 k3 C7 }( z" m
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"Dark?"
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9 O; Z3 _/ P3 u$ \太暗？ - L/ [" O4 }, H. }) a
& v: r5 } W" u2 Q"Yes - the office light is off, and the only light I have is 2 |/ |2 W; V; g0 Q& n* }$ g4 G) I
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then." ; @% w' R; b4 X, S3 r* l+ P6 ]
8 S* }& G. D' N) F那麼把辨公室的電燈都打開啊。
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( p4 ]! \. H7 I6 w( J! e: y/ L"I can't." ' m) V: \" |" c. C7 V
) ]' b. [0 }- _( K( k/ a+ y/ ~沒辦法。
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"No? Why not?" 8 }# v- l6 M5 b+ i3 x' Y. D
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沒辨法？為什麼？
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"Because there's a power outage."
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8 Q1 n3 N/ _( R% ^( q因為停電啊!
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* {8 v' @' Z2 C, w. p$ q"A power...... A power outage? Aha! Okay, we've got it licked now. % B6 F( S1 _4 i9 o0 Y7 J
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Do you still have the boxes and manuals and packing stuff 3 P' A* N$ D8 F' b
- w$ ]5 }/ K9 N5 ^$ f9 ^* qyourcomputer came in?" ) H ?" ]$ g, {* e& Q/ W) v
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停...停電？&#@!(& ，喔!OK，現在開始打包， : k& E% {# ]8 {
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." ' T3 M1 n& I, B- o6 J
2 V2 S2 p6 r( \ B( j. R嗯，是的，我已把它們收在櫃子裏。 4 h" u0 W0 Z# a
1 r |: G; e+ C6 P: q& o' r& \"Good! Go get them, and unplug your system and pack it up justlike $ r+ r: ?% M ]8 k6 T+ g+ C
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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) C) Z `+ ?: e0 b' e# C% D" B* g"Really? Is it that bad?" # b6 V% B& V. E- J& y& u
9 m% K3 B! ]4 ]真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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$ o* o) \1 Y9 i是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" % D6 L$ j4 E; k# w7 S. h
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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# u1 Z1 ~ J. r2 W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
