Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 2 c; o+ _2 c/ G3 \! g- _5 |
1 W( A4 k$ C9 ?/ h1 dRidge Hall 電腦公司你好!我可以為您服務嗎?
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8 y7 G) a/ v( g: q# E, g9 t"Yes, well, I'm having trouble with WordPerfect." 4 q9 E" H: z% L" W! I, E
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是的，我有WordPerfect的問題。
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"What sort of trouble?" % e$ V- M8 C) {" Q, H
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您有什麼問題呢 ?
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; z2 z/ V9 n& { f"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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5 l; M$ C2 k- O0 q: S- `"Went away?"都不見了。 0 Y) T/ V% D! A
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"They disappeared." 6 ~8 n; x( R% h# v) n5 M% p& r; m
* `/ }0 I$ G5 s3 z! j它們都不見了。
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( M y/ g. w: ^4 {6 T. v H0 A3 I"Hmm. So what does your screen look like now?" % r4 ]( L& y1 p) [/ J+ T. j
. L! e7 u% W o6 G" }# p: }$ y- k嗯，現在你的螢幕看到什麼東西？ ; R9 J+ s' V4 e& ]4 C5 A
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"Nothing." % e8 Y" K" B, ^' N1 Y' A2 J* R) r3 C
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沒有任何東西。
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"Nothing?" / J* _" L0 i% t% u3 p
. j( _$ E/ V+ n& b沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" * }* u* N2 F7 p4 ?2 [ S% \% O
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您是否還在操作WordPerfect，還是以經離開了。 % k! J1 g8 E- Y [8 |% ]
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"How do I tell?"
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我要怎麼說明呢？ 4 B# L, B6 @ Y! e
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"Can you see the C: prompt on the screen?" ( R4 F. I3 H) W6 ]2 {% e! k7 r
5 ~4 p- `; M3 I你可以在螢幕上看到 C: 的提示符號嗎？ 6 G8 u9 q0 Z- D3 Z& R' I# Y( H
; K( d+ g/ a0 T2 }3 i"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 g7 V. m3 B* ?% |( g"Never mind. Can you move the cursor around on the screen?"
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+ V* X& S& [4 q, |不管它了，你可以看到游標在螢幕上嗎？ ' N; [( _- F" j5 N# e
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"There isn't any cursor; I told you, it won't accept anything Itype."
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7 a0 P% y* \- n9 K# d% O( V) ?. t螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?" ' u+ I6 Y1 C7 f( R9 o9 }
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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3 X5 n: i- B6 n+ u什麼是顯示器？ 2 C7 z9 ^6 ^+ j- D; w- Y/ r
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"It's the thing with the screen on it that looks like a TV. $ c# h( w6 x* `% B* u6 l
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Does ithave a little light that tells you when it's on?" 4 ~+ l F6 }( |0 P; A$ y
/ B& ]8 m$ n3 {就是那個看起像電視的螢幕， 9 E8 }, \/ |# n2 Z: W9 h
5 v1 X0 L% @6 ^7 n# ^8 j5 _" Z有沒有一個小光點告訴你它是開著的？
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) Q- v$ K! a# zI don't know." ( t! L: C. D" k7 y6 {; }% n
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我不懂耶。 ; _/ z* ]" q# b: V$ h$ H' H
# Q5 R' L* B/ O0 k$ k"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ : x" y6 N4 X* k1 l1 M- p
' S6 R$ |5 n5 n+ \0 @2 m"....Yes, I think so."
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* h6 @+ w1 `- J: P" q& f是，我想我看到了。
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8 _% K4 \1 G. E"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 2 o% z9 w# E. P6 l, I; X- L
8 N1 O+ h1 d* A$ M, j. T: L( i"....Yes, it is." " {; Q7 ]8 ]0 ?# `, _
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有啊! a/ q% S' Q, q' ?! @& q/ ]( [
' W0 S+ u( \% D1 P" c/ B"When you were behind the monitor, did you notice that there were # u+ J1 p( a2 N# `6 B0 Q$ B; j1 r8 K
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two cables plugged into the back of it, not just one?"
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9 E& Y3 c0 A! |' O. s你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & M) H J. W+ T. K! k9 y
2 a& Q2 Q; U, |6 r+ ]"No."
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沒有。 1 K( c; S, u) M
8 C4 Y0 M% {/ w& ~" u( W"Well, there are. I need you to look back there again and find : `- x4 W% p0 F, |9 F
9 h# P {' w( I. ~' W) H2 c9 Ftheother cable." # Q7 h0 b1 R; s# p( m
1 o+ g* Q# b6 R2 X( I- G8 Q就是了，我要你再到顯示器後面去找另一條電線。
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4 z* ]5 H* b; N" X4 q7 q"....Okay, here it is."
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OK，找到了。
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4 n$ `+ F/ J# q9 P"Follow it for me, and tell me if it's plugged securely into
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5 H# U) r- ^( ]2 v; gtheback of your computer." ( `% m$ [1 q& G3 K7 g
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 " l% E2 W/ J+ J# L! G
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"I can't reach."
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我搆不到。
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"Uh huh. Well, can you see if it is?"
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/ |& A% }' h6 [) C9 A7 k嗯，那麼，你看得到嗎？
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"No."
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* G& D( N! i! ~4 _看不到。 / _( f" q: U) B9 O1 N$ I7 @
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"Even if you maybe put your knee on something and lean way over?"
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( @; _" M1 c# ?4 W0 ]那麼拿個東西墊高，爬過去看一下？
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! K9 d* w. v; I' `" |6 Z"Oh, it's not because I don't have the right angle - it's becauseit's dark." 4 W) T( D& d, Y. i4 y. y/ H: a' F
& _ i0 }$ c% }' Z1 e) W- D3 J喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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9 A2 J' F. I1 }8 r* u* N5 |; y4 M太暗？ / @2 g( o/ b' O. s% M% ]
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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6 V+ [7 y/ R9 z: F2 f) X* F是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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0 O1 j6 _* V) i; Y, _& ?那麼把辨公室的電燈都打開啊。 % m+ G9 B" B1 c; s
1 a4 |/ _4 {' y/ {( w" K* p"I can't." & z0 @. Z& a% I
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沒辦法。
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"No? Why not?" 5 X+ v1 u6 N! i+ D# n
( l/ t( a% P1 N* {沒辨法？為什麼？
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"Because there's a power outage."
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' y& h. H# q8 z* R/ Z3 Z) d, K! Y3 l因為停電啊!
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; h' Z9 J+ N4 K"A power...... A power outage? Aha! Okay, we've got it licked now. 4 B1 } k* t/ L/ ~8 l2 X* G
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Do you still have the boxes and manuals and packing stuff
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2 R& A/ q7 B# |1 ^yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， 8 v$ ^, n2 h& k# \8 ?$ A5 L
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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; U, R: R% u7 V f m嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike ' `7 Q9 z9 `$ b$ F0 o. T
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it was when you got it. Then take it back to the store youbought it from." & O `$ o# z$ r b8 T
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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+ P& `% s* A# w3 J' i"Really? Is it that bad?"
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% K6 M* h% N; k/ q' U% j真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." : l' g( `7 q" t% V. I
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是的，恐怕是這樣了的。 " S( `# a. M# v2 L# ?- f' \
: L, i; L2 }. ]! \9 q, q7 e! W; }) L"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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/ o2 \' Z: F$ y( |8 U"Tell them you're too stupid to own a computer."
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7 v! @9 a1 E I" u0 W3 Y/ N% G) t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
