Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 8 b# J4 l6 h( W
4 x( B; D& r2 a( Y5 G"Ridge Hall computer assistant; may I help you?" # G% D) p7 K# S% n( E
) v/ z1 o0 S; I6 B& JRidge Hall 電腦公司你好!我可以為您服務嗎? % Q# u* z5 S3 m) a5 h& t
& S+ z% A3 A" N; A* L/ U"Yes, well, I'm having trouble with WordPerfect."
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1 Y( B$ t7 D8 o. w是的，我有WordPerfect的問題。 ; j+ A! \: k; M. i0 W7 j* q7 f0 {
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"What sort of trouble?" 2 I6 ]3 l4 G% I
' R: n- f, x( z4 q您有什麼問題呢 ?
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) y" w _( x5 z"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 1 X, _7 l: q, I/ K4 b* I
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"They disappeared."
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它們都不見了。 % R5 l: V, g" G! E! i
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"Hmm. So what does your screen look like now?" 6 F6 k; n/ Q$ K
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嗯，現在你的螢幕看到什麼東西？ 8 v& [; K9 o$ g. Q8 k
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"Nothing." 2 q1 k+ v0 T* M/ l0 A8 \
2 ^. T! r/ c3 r: N沒有任何東西。 : q* t+ f6 l3 G/ J5 g+ E8 ^
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"Nothing?" ) |) d }" j, I4 n9 H
N Q) Y$ m6 K# z6 h沒有任何東西？
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+ E T! W, z: x: q3 C"It's blank; it won't accept anything when I type." 7 C! u8 j* {. y5 K, u$ d3 ?5 l
" S% {4 ~* g0 a螢幕是全黑的，我打的字它都沒反應。 8 P' t) K" k/ W5 H2 n
. N$ E6 X0 w1 y"Are you still in WordPerfect, or did you get out?" ?; m% u7 H' o9 y# e: X
& j& l9 C# I) T) g6 b5 y您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" ) G) v4 x G% }( R1 F& a7 @ g
' R' F) Z. m H9 W- Y& ` v% r' ?我要怎麼說明呢？
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0 x( P. E, a1 R& P9 r; M/ \/ [ h"Can you see the C: prompt on the screen?"
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6 [+ g- D+ Z ~( m h% A: R6 z, H) m你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . J9 W" u% E" ^2 r i
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"Never mind. Can you move the cursor around on the screen?"
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# @4 F/ _6 @% X5 m不管它了，你可以看到游標在螢幕上嗎？
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2 G. g$ Y7 Y2 _. B& S8 Y"There isn't any cursor; I told you, it won't accept anything Itype."
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8 }- {: h1 n- O% G- s螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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, D; e: J+ W5 B- ^4 f8 ]"Does your monitor have a power indicator?" " m9 I7 e; i0 M# }
6 g' A7 d0 T* K7 {7 `) j顯示器上的電源指示燈有沒有亮？ , F! I' d2 P4 W" B( V I* c
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"What's a monitor?" ; ?" _& W1 S( n I3 Z2 J* ]1 v
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什麼是顯示器？ ( ]/ q& Y! F) R# b1 ~- g
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"It's the thing with the screen on it that looks like a TV.
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0 M, U! d" c7 JDoes ithave a little light that tells you when it's on?" & k# i- s" S6 ^% w
' ?, ~9 g# V# w" K' ^" `就是那個看起像電視的螢幕， 2 \# N# ^" A$ [; U; T
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有沒有一個小光點告訴你它是開著的？
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I don't know." " {& o1 {) r* l% z
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我不懂耶。
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8 x( o2 e4 ^# B' N2 H; {1 ]' f) ]0 o) k"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" / l' B4 h$ b3 g- g; t1 v
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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0 _: x0 X# w9 S/ M5 ]" r8 }"....Yes, I think so."
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是，我想我看到了。 $ w1 d( c6 b7 [* G9 o: A9 d: M
$ w7 [$ w5 `) Y3 z* m"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - Q* |2 e6 ]' R/ r
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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' A& G& V+ y# o! j/ c5 w"....Yes, it is." ; O- l' r- {3 X3 @" S i! e
. O. X5 b: [( X. b+ h- `) D7 G( W有啊! ) m5 j3 \5 G9 T: c, O
7 U; ?5 |4 A0 M. g% p ?"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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; [. O0 s% C) d K H& `你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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沒有。 $ r! V: L" h' [2 e# p; k
( w2 n9 L, H, x2 f) N3 p! n ^( m2 i"Well, there are. I need you to look back there again and find ; S' ]2 {* f( A+ d% F( P
9 ~$ P( v9 c8 ?6 ~" j6 itheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." ! k5 x3 u: n( }' d
" q4 u% H8 j" Y8 \" P$ H0 cOK，找到了。
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8 ]! i# e: x! R/ _: j" |"Follow it for me, and tell me if it's plugged securely into % r2 n8 y$ l" \$ v* f! J4 [5 m& R
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theback of your computer." 0 l; X( A, C* \5 d" r. }
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 d7 B! L% J" e d/ n9 u
- [0 ?/ A7 d4 z"I can't reach."
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* B1 P! l/ A- C# }我搆不到。 0 |8 A5 [* h% B! u0 m5 ^ k
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ & d/ A4 ~( V4 s/ R
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"No."
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看不到。 1 U, I. g9 A& E# M
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"Even if you maybe put your knee on something and lean way over?" 5 i. r, t- E1 H8 A) t
$ r+ Z' M {2 H, g# M u# M: e那麼拿個東西墊高，爬過去看一下？
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4 f( K. m8 G# O"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 d! a1 |0 ?& `! K/ C
4 s9 {1 L" w9 Y喔，不是角度不好看不到，而是太暗了。 % j0 K; N& c% e& K0 F/ w: k
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"Dark?"
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2 o: s: n) p: m9 l, s9 p太暗？
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& r# Y i5 I/ {6 o2 i' W"Yes - the office light is off, and the only light I have is : @9 C3 B6 z. C( G: I- K
& Y/ ]4 f4 K. s6 Qcomingfrom the window."
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+ j$ _0 n# j% @5 b+ |& g是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 * c, x6 L7 H" @' @ J2 s+ F3 }
, [1 u) u* r7 }"Well, turn on the office light then."
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7 q0 y4 l v, W/ O' G6 j& N) j那麼把辨公室的電燈都打開啊。
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"I can't."
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/ J0 E# p( k# K: x沒辦法。
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# J: ^2 @" I9 g" Y2 h# I"No? Why not?" . I3 T2 h) e: M8 V9 z Q
1 z% {9 T) d0 `+ B2 L* k# x% l沒辨法？為什麼？
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"Because there's a power outage." 0 W7 \) U( E5 i: W, M! L$ G
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因為停電啊! 9 r( Z/ X3 P7 a! N- d8 m4 p0 S
* O% l$ p$ y% d6 d- S, {$ h"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff / E9 ^8 T0 A+ s% x, o
, t% r- G3 P1 B- _yourcomputer came in?" $ P' E/ U* O- {9 y
7 I+ x4 \( e' I, h停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ W+ y, C, p1 [0 z
9 x' }) j% T. N$ c, }( |, p"Well, yes, I keep them in the closet." 5 M1 Y K, D6 \2 g, ?' |+ }
- \" V- }$ m0 [2 M9 y& t' b* ^+ Q嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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- c- p) X, d' U; w/ d$ Dit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， $ s0 R3 e- f7 _) E1 X
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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1 k U9 F& Z+ o4 I1 B0 {* s# P. f2 \真的嗎？是它壞掉了嗎？
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: v6 i8 v7 G% p# {+ K7 g- K"Yes, I'm afraid it is." 2 b0 p9 E9 E- s- |+ f. a
) H5 _; T; v) p是的，恐怕是這樣了的。 ! x+ [3 H% j7 C2 r
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"Well, all right then, I suppose. What do I tell them?" , X- J' @( ~0 B3 r" W
! c( t) U# l4 w. W喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " H" J1 V3 x! [5 N) l% ?5 J3 H% @
7 h! o5 M8 s% H- m2 D; g"Tell them you're too stupid to own a computer." 8 W7 a% S- n! D' m# F
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
