Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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8 I$ ]" z' i) L& q& Z! L E"Ridge Hall computer assistant; may I help you?" 6 V' k6 y9 z3 ]9 F8 j( U2 C
% o: d$ H5 i# i! @: a! Z# iRidge Hall 電腦公司你好!我可以為您服務嗎? $ p) ^. m4 D" D& X
+ w1 S l7 R% M3 M: x"Yes, well, I'm having trouble with WordPerfect." . o. B7 M1 F" H
, M# V2 g* q# z6 `, [8 g是的，我有WordPerfect的問題。 1 L& V3 L' b+ @! M. j
; c; z8 Q" c6 R: \"What sort of trouble?"
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% d% \$ `7 ]! x5 f3 k您有什麼問題呢 ?
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8 S0 l; C4 e/ ~9 M"Well, I was just typing along, and all of a sudden the words wentaway." ' e7 d/ Q+ U& E; K! N, p' P; G8 K5 h
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ! m1 n. o4 b3 l3 ] I0 o n
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"Went away?"都不見了。
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"They disappeared."
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# Q6 |* s0 I( ^" j- p它們都不見了。 & J2 j6 g1 x7 O, m4 J) K5 M
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"Hmm. So what does your screen look like now?" 1 n+ }; N5 w. Y, ]( X2 \) ?; h" D
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嗯，現在你的螢幕看到什麼東西？ & L! q: i0 C1 _; x
7 F2 x6 Y* T6 z5 F"Nothing."
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/ d4 h6 P/ a# r# Z' C沒有任何東西。 . I: G% ], J/ j; ~8 q6 m6 H) C2 v' O! e
8 I9 C2 x, z1 U; s$ ^: C"Nothing?"
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" j {8 M# Z3 x9 x# F' u7 T沒有任何東西？
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I& P5 u7 P% s( P, d"It's blank; it won't accept anything when I type."
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: R* p# s5 T8 h1 f5 l% w. x螢幕是全黑的，我打的字它都沒反應。 & u. C% t. h2 H0 u" s- V( F1 B
* p: M2 _" d4 ]' Q- v"Are you still in WordPerfect, or did you get out?"
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* ^% B9 R) r0 O S+ C您是否還在操作WordPerfect，還是以經離開了。 ) I1 S# Q( Y. t& i
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"How do I tell?"
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; b, W$ n4 ], P( T' E2 e& r+ g- a- M我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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4 A- C7 O( W I+ p$ K, I, C"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) , B0 U1 M8 O5 n# t+ H1 W l
' L" y4 n) D0 ~' I"Never mind. Can you move the cursor around on the screen?" 3 t! ^! c# e- K, Z9 }
6 n% D; V* Q5 d, Y9 @1 `8 Y* S不管它了，你可以看到游標在螢幕上嗎？
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$ `! ~8 g! k: b$ c4 ~7 z* b"There isn't any cursor; I told you, it won't accept anything Itype."
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1 f* r" ?' l2 l; A1 x螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 8 t2 w9 \- ~' k2 M
( D& s0 v9 k, b8 O" }3 Y2 V"Does your monitor have a power indicator?"
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6 ]0 N7 a0 u4 M3 u顯示器上的電源指示燈有沒有亮？ : k# [3 S% z u6 r) O" @3 d1 @
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"What's a monitor?" : X4 }/ M* e) G/ ^( p
/ G4 i* ^! Z9 k5 v+ U$ T4 m i什麼是顯示器？ ; {4 y7 ]/ R0 n, C g
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"It's the thing with the screen on it that looks like a TV. 7 T; C) R& \- ~! g4 p
. ]' @- V9 n& }- f8 BDoes ithave a little light that tells you when it's on?"
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9 F' z2 a4 \2 t- d- U就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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3 U( m2 J- C, ?7 o. z我不懂耶。 1 L( \% H4 `/ w$ H" z3 m
- j7 ]1 {/ p6 m: D. q& M* _"Well, then look on the back of the monitor and find where 6 P5 z7 X2 v' |' @/ N
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ + T0 Y' r; v# o2 C
: Z, c" t5 Z3 ]% I"....Yes, I think so."
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是，我想我看到了。
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* u" M( \' @1 D' w( r"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." & } G1 q/ P% M2 }/ C, j
& k* N$ N8 m* e太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. i0 k& ]0 {& U/ b: l! c" p1 h+ f"....Yes, it is." - l. |! P2 z/ `5 o7 t0 `+ z4 @
$ b3 A4 S4 o4 H8 m2 u" P0 J有啊! $ p {0 R3 g! o: A+ C; X: A
0 U) x) j4 V: C) w6 f"When you were behind the monitor, did you notice that there were : e4 S+ P! B A0 Q
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two cables plugged into the back of it, not just one?" 5 U7 g2 K s5 v9 R
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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( S* E' z9 P8 } [* t9 b: X"No." % A% ?8 l6 }! p+ L8 f
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沒有。
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( x1 r7 P& F5 s3 y6 U"Well, there are. I need you to look back there again and find
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theother cable." ' K/ j% h+ \' G# l
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is."
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OK，找到了。 ( u. w7 t# |9 ^# y5 z* z; Q
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"Follow it for me, and tell me if it's plugged securely into + i/ m, y m$ s+ |2 F( J& M
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theback of your computer."
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3 p% q- Q8 D6 h* C$ d2 z再替我找下去，告訴我它有沒有確實插好在電腦後面。 6 k6 g- U- s6 E5 f/ _/ e& R& T
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"I can't reach."
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我搆不到。 7 L9 J9 E @ `" B
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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+ r9 d9 _, S9 g4 i$ \"No." - z) J3 L6 Q. ]( A" C4 q
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看不到。 / |' F/ g$ t2 {+ |6 \
8 y" O5 Q; U. D2 W"Even if you maybe put your knee on something and lean way over?" ( t/ z3 m8 S$ t M+ {' N( \7 v$ i6 G
5 X4 B* f9 G7 l3 W1 c那麼拿個東西墊高，爬過去看一下？ H/ K P F6 j8 [
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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6 ^' t( `* h5 ` c, t O喔，不是角度不好看不到，而是太暗了。
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. b1 A# \7 ~1 z8 g; _- w" t"Dark?" - V) V$ I8 Z% `$ M
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太暗？ 1 `7 G, ]& K! N/ m
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"Yes - the office light is off, and the only light I have is
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1 H$ a Q0 M, acomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 2 _8 K+ x: L$ V# @
, }* _3 O0 H& s0 r. \ m5 y"Well, turn on the office light then." ! i% c# y9 O! w/ K: |2 r' I" |
! H" _7 `1 v& f6 ]# D' _那麼把辨公室的電燈都打開啊。 1 p6 J3 i( M& I/ V- ?1 V+ P. Y7 \
0 y. }% t' q9 c! U"I can't."
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2 P, W( _9 T/ ]9 V沒辦法。 6 Y8 o" @$ ~9 ]/ y n
- y' b+ | ~9 U4 }, b* m6 v"No? Why not?" 0 x" a+ o' w" K6 D% s
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沒辨法？為什麼？
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"Because there's a power outage." : A9 J$ m( S8 x2 b, [
' {$ s& S/ t% e {4 c因為停電啊! # U b+ ^# b& \+ ~+ _: B
$ F u, k, J% M& L"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff 4 R* @, G( Q7 E7 h
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yourcomputer came in?" 3 I% M7 W: J, ?. y/ n
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停...停電？&#@!(& ，喔!OK，現在開始打包， : u, H% C) g% _' v' J
* l: X( w) Q9 h) o1 l+ k電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / e# |5 y3 c/ E1 ?2 C9 D) ^
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 1 M+ |) Q+ N. z. s* Q8 [" s# V
% r3 x' b8 @! F6 j"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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' E3 X* {4 s, p" p很好!去把它們拿出來，然後把電腦搬下來包裝好， + C1 N$ s# P# f& I' y* b/ G
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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x0 M& {( N: N \$ g"Really? Is it that bad?"
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) \0 o4 y% I" t: L5 h真的嗎？是它壞掉了嗎？
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$ T' k \4 E: A( D' n1 H"Yes, I'm afraid it is." ' W" e( v$ C8 y1 C3 v
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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8 H( b/ N k! q; ]% } `/ p( N B喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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: u/ a( W& l4 `"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
