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! e1 W7 m: v1 S* C3 Z"Ridge Hall computer assistant; may I help you?"
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' J0 K( H/ P, |" w% z7 QRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü?
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"Yes, well, I'm having trouble with WordPerfect." ( U9 E9 t: G" I

+ \9 w" x. D% X' ], P& F¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C 3 C6 S0 V5 T8 `! p. O$ [' U' u

( U) F- y" k+ F"What sort of trouble?"
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"Well, I was just typing along, and all of a sudden the words wentaway."
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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"Went away?"³£¤£¨£¤F¡C
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; X/ Y. T1 C8 H$ z1 y8 F& @8 V2 z% c"They disappeared."
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"Hmm. So what does your screen look like now?" & g& f+ S# J, g" \

5 O8 m* W' U" T3 q) X; P¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H # g1 n6 |* Y6 B* x9 n6 M5 r
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"Nothing."
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9 h# b. [/ j2 a* ?# P- d"Nothing?"
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¨S¦³¥ô¦óªF¦è¡H
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"It's blank; it won't accept anything when I type."
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7 b- T3 b9 c* d2 Y# i¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 4 U; ]! f2 h- C* q2 }( N. t3 ?
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"Are you still in WordPerfect, or did you get out?"
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±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C
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. x, J" a' y- Z"How do I tell?" 5 T: Q9 P  s/ _( [. ^/ M

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# r4 X0 n6 [% `  Z"Can you see the C: prompt on the screen?"
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§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H
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"What's a sea-prompt?"
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2 @* H2 ?  v' U, f, @- O  t¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ)
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"Never mind. Can you move the cursor around on the screen?" / F: g# \8 `: ?9 y' L) w
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' I8 K2 ^7 c) z+ s5 k"There isn't any cursor; I told you, it won't accept anything Itype." 8 r! Q$ E$ j" T- O, s2 N. |
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C ( h+ `- P$ c) B2 U% @  {' q
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"Does your monitor have a power indicator?" / }- A' M4 Z# {( _

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: |& q% X7 G. D9 i. F- a"What's a monitor?"
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; ?3 U/ ]9 l$ j+ v"It's the thing with the screen on it that looks like a TV.
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, V# E& g+ Z4 U# I8 U3 UDoes ithave a little light that tells you when it's on?"
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; K2 }+ I5 V' r. X. L# R, e( e¦³¨S¦³¤@­Ó¤p¥úÂI§i¶D§A¥¦¬O¶}µÛªº¡H 0 v9 e4 q5 I( \( h/ ]5 Q

+ x2 g. Y. o( A9 q. U: U* O( n  n! ?$ XI don't know." 3 x7 E2 A2 x/ k
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§Ú¤£À´­C¡C
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1 i# ]8 l% ~! h  |% ?5 U"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H
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: h1 A: N1 K6 @"....Yes, I think so." 9 S+ r5 |3 u: z0 S# a
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. G' t' a) F4 P% o/ m9 a( o"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : R- E' Q# P- \. u% p: `% |0 t

: I8 d) i7 d: }2 K9 n* C6 O¤Ó´Î¤F¡AªuµÛ¹q½u§ä¤U¥h¡A¬Ý¥¦¦³¨S¦³¨S´¡¦bÀð¤W¡H / s! s6 U; W/ `% M. P5 f
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"....Yes, it is." 1 j6 L" s! E* i# m  `

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"When you were behind the monitor, did you notice that there were
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& K* L6 }: s0 R  Qtwo cables plugged into the back of it, not just one?" ; R, R3 V) ^$ V: K" ]/ V- j/ R
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H & M2 x- h& t' Q5 x. `( F
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"No." : O! j7 `1 e+ b- _! |

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"Well, there are. I need you to look back there again and find ; g" z6 l" z: Q" a0 u
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theother cable."
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- x9 L! n1 Y3 R; h´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C
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! C+ n+ n0 s/ p& _+ D: D"....Okay, here it is."
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OK¡A§ä¨ì¤F¡C
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3 ]3 F0 W7 q! B7 f9 B6 ?" u"Follow it for me, and tell me if it's plugged securely into - }; P0 c$ m/ B/ _! p
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theback of your computer."
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¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C 0 l. Q/ b! V* W/ _2 y0 k

9 A7 y9 V& J; \( N"I can't reach."
" {( |& D0 c+ K# |% O7 s/ K1 X$ @3 C8 p1 Z; u! t4 x
§Ú·p¤£¨ì¡C : `6 v( i5 h# [

6 G/ y! }: J/ M  A5 c) I; N"Uh huh. Well, can you see if it is?"
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) t' i; O/ y" I( X) i¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H
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"No." 2 {# Q+ R( l7 g) a7 D' I1 H0 x% F

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! h, x& c! u  D- a* V3 `5 v* z"Even if you maybe put your knee on something and lean way over?"
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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$ p6 }, f- ^. P: w1 a3 m- X"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C
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"Dark?"
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5 K! @1 b  N& j: \6 X. {! f"Yes - the office light is off, and the only light I have is
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$ E4 v+ }, a( e( M2 b+ Kcomingfrom the window."
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¬Oªº¡A¿ë¤½«Çªº¿O¥ú¥þ³£¤£«G¡A°ß¤@ªº¥ú½u¬O¨Ó¦Ûµ¡¤á¥~­±¡C ; }4 C! b7 }7 ^1 q: \5 q
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"Well, turn on the office light then."
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, H- F. a4 q: n% o) S" R¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C
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$ Y) ?8 E' ~: ?0 [6 f  |1 z7 G"I can't." 9 c; b4 ]8 _$ G$ ~
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¨S¿ìªk¡C
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"No? Why not?" 1 }( ~) H+ b5 U2 }+ t' e
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( h# h3 {( @7 @$ q0 H* B"Because there's a power outage."
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¦]¬°°±¹q°Ú!
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"A power...... A power outage? Aha! Okay, we've got it licked now. $ M0 c* W1 u$ p. J0 E* n
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Do you still have the boxes and manuals and packing stuff ; \3 p9 m1 f2 w/ `- A2 \
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yourcomputer came in?"
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°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A
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! L2 O  Z( U+ t1 U# N% G9 ]9 Y¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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! W% }8 J4 `7 A) D+ U" c! r( O"Well, yes, I keep them in the closet."
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¶â¡A¬Oªº¡A§Ú¤w§â¥¦­Ì¦¬¦bÂd¤lùØ¡C
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& _; g" R$ `! X"Good! Go get them, and unplug your system and pack it up justlike
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/ U* l* w" i; z3 mit was when you got it. Then take it back to the store youbought it from." / |$ T" E( }1 J# S8 L$ ?
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A
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1 y- s+ v+ e: f8 p+ c´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C
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"Really? Is it that bad?"
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, i7 R/ P) S+ X3 e6 T& [+ X"Yes, I'm afraid it is."
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6 T% _; y3 E0 \0 N, T" T5 L¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C : x" v9 {: U6 [9 i
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"Well, all right then, I suppose. What do I tell them?"
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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"Tell them you're too stupid to own a computer."
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' V" Q: p: W! b9 ]; Z' A3 y´N§i¶D¥L­Ì»¡:¡y§A¹ê¦b²Â¨ì¤£°÷¸ê®æ¾Ö¦³¤@³¡¹q¸£¡z¡C
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