Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 f, a" Q, Q, ~1 ~4 [. S, ]& o"Ridge Hall computer assistant; may I help you?" * S) y0 s- Q8 Z# [& P
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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! u$ Y$ _$ T7 g2 j: q"Yes, well, I'm having trouble with WordPerfect." : N/ s% b$ h% F
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ? $ h: B1 k' C/ t/ q8 E6 b
& e/ T/ r3 t" r8 F" b# e+ v"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ' w8 l6 ?+ W, I2 O+ \: d
% x# ?3 h- A6 z0 T* _6 v! d"Went away?"都不見了。 s6 F }+ b! F+ o: ?
/ I; x. e0 O" L: H$ e: M- W8 J"They disappeared."
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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) s+ M3 ?7 q" j: F3 ?$ g嗯，現在你的螢幕看到什麼東西？
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9 C* S- X) y& Y* o* O. T; g"Nothing." 8 {* p C+ b N' G8 q7 `1 S' y
5 Z6 p O7 ?. e: w沒有任何東西。
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2 D, v) R; p8 U; E; o"Nothing?"
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沒有任何東西？
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+ `6 |% }6 ?, S2 R+ ]) Y"It's blank; it won't accept anything when I type."
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) \, K, {- T, {+ E! X2 p$ i) E& W螢幕是全黑的，我打的字它都沒反應。 : Q$ L( }( k6 _# R4 \' O
9 b' v- l* H) O# k"Are you still in WordPerfect, or did you get out?" 1 S7 d! k* a" }1 a
7 K- h$ m L: W" Z0 m0 \您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" , h4 D7 Y, o. K* _
' ^9 e1 {' ]: ~9 }我要怎麼說明呢？
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6 `+ ?, N' H7 o"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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+ c9 |( {8 U5 q7 A, i/ v& K6 j"What's a sea-prompt?" . A D6 Y' Y8 x+ O) W
& ^6 [1 b1 f2 R$ p `+ f什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 K, ?3 t9 M. X2 z! f. W8 Y) b
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"Never mind. Can you move the cursor around on the screen?"
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; c% e L$ c$ I5 z1 z n不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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+ Y7 K3 K% _- E! a5 b8 ]螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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# G+ N# C; c+ `9 ^) ]: \1 @9 v顯示器上的電源指示燈有沒有亮？ , u7 U- r8 T2 i
6 V. W: l* z! m+ M- S9 c$ [ d"What's a monitor?"
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什麼是顯示器？ 7 U+ [$ f4 m1 d1 g, N6 } E
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"It's the thing with the screen on it that looks like a TV. ) \( y# ^! P3 M7 _$ q
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Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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; Y; R* {8 K3 f; K$ t) Q9 ]; `I don't know." 2 j' i# T- j6 E- @
8 o* P o+ O, h0 ^, w" |. S Z我不懂耶。 " m3 J G8 I! ]
3 Q$ V; |1 l2 E: C) |"Well, then look on the back of the monitor and find where b2 x4 i6 ]: Z* u
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the powercord goes into it. Can you see that?" 8 d& u" i0 i; P' }( B
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." $ B6 e( `8 G9 w+ d9 a- R6 v0 w
/ S5 @. o$ M3 q/ i是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 2 ?8 n" _% D3 K9 p! o4 j
_/ ]8 ~9 \" `* |8 n太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ; |# J9 E: f7 B0 Q- C! ]$ z
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"....Yes, it is." ! B2 I- w) _& t+ B/ |8 m% M2 G% j' O
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有啊! 3 Y. f2 p2 C5 W
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"When you were behind the monitor, did you notice that there were 5 l" y" H/ O+ l: j! C% w
" {& @5 n1 t" _$ `4 Xtwo cables plugged into the back of it, not just one?" 0 z! ]! Z4 i" Z4 Q* \; t
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ # i8 F& A. L" j5 c* v
! [2 O8 s$ J1 ]9 C. @; ~! i"No."
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沒有。
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# E' e8 S6 S" I+ {$ ?1 ]" ~: D"Well, there are. I need you to look back there again and find ( B, m2 ]7 ]1 e# l2 e% z1 u
$ c) D6 o5 n" ptheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 " X4 z3 _+ {( _+ J0 z) t6 m
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"....Okay, here it is." " U6 @2 l+ C3 v7 a; r, A
6 y" X* I& m/ m6 KOK，找到了。 ) z2 i f j3 F+ @5 q( I
+ ^8 Q; l/ ^& J# p2 P4 R4 c"Follow it for me, and tell me if it's plugged securely into ) k6 V+ i1 G7 F) o1 H& B' F
O2 H) _3 J) Ptheback of your computer." 3 {! M% o0 d$ `- D, g; J
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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4 G4 q. g; k+ k0 L# ~"I can't reach."
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2 k: m3 X5 H, R* F/ ~7 m3 e我搆不到。
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4 K. [" y& ?. x2 C"Uh huh. Well, can you see if it is?" & s: z# o+ E9 y, L0 l
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嗯，那麼，你看得到嗎？ - h/ v4 R4 P& J, s: q
. A# e- {: B8 O& ^$ f9 e"No."
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看不到。 $ F1 n0 g1 a! Z0 T3 N% @* T& v) L' Z; t1 e
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"Even if you maybe put your knee on something and lean way over?"
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! W& k+ O( v7 Q0 `那麼拿個東西墊高，爬過去看一下？ 8 ^: Y C" r6 D& E! x, H
# A3 B% o, t% i# \2 D0 v! _" e! e$ T"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 - N" M, M. A1 k- }* _' q2 _' I
' g" h# K4 U, s$ u"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is ; P+ q% c8 l* z( R" \3 o
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comingfrom the window."
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1 V- m$ t7 Y* x/ c+ A是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) o. F4 I( _3 H5 |% n, B$ I
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"Well, turn on the office light then."
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- z7 Y' p) c+ t) u5 ]8 Y( N那麼把辨公室的電燈都打開啊。
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, M! X6 u; \( \5 Q( N& e! G' R"I can't."
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沒辦法。
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4 I* F6 [* b; i4 Q" d"No? Why not?"
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沒辨法？為什麼？
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"Because there's a power outage." 4 ~- F- b2 G: ]
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因為停電啊!
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0 R0 q5 X; l8 U, j$ B"A power...... A power outage? Aha! Okay, we've got it licked now. . \1 V' h% l5 ~% N; c2 ^
9 E$ f% A& b, p6 QDo you still have the boxes and manuals and packing stuff / w+ S ?9 j& [/ L$ p+ @$ L
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yourcomputer came in?" 4 J" v5 t# Q1 e4 {8 F1 k
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停...停電？&#@!(& ，喔!OK，現在開始打包， + S. }+ X, @3 Z0 w4 B
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ) g- w9 S5 W5 [- e) F& C
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 - E3 B1 Q) ?, h0 ~) f$ b
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"Good! Go get them, and unplug your system and pack it up justlike
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) v1 G9 c+ {/ Nit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . f, q; G8 H* j
4 G8 b1 W2 G+ D& ]0 e$ C8 _5 j"Really? Is it that bad?" ( v, v! l& m6 r7 o; F
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真的嗎？是它壞掉了嗎？ - { ~# Y5 \( |, n9 W
5 W5 w" `& v+ A8 A" C6 v6 r"Yes, I'm afraid it is." ( ^6 X$ W3 @2 f' l9 s
; i( [9 y. `) m$ t, ?0 D是的，恐怕是這樣了的。
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+ ~& O0 b1 E& b) C* R8 c"Well, all right then, I suppose. What do I tell them?" / f$ m. h: X. k# z" q. }" r4 e
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ ) q. l- f% P7 w$ Z% a
- ~; z6 ~# p$ p2 `# K"Tell them you're too stupid to own a computer." - m( G' B* y$ \: V0 w: J2 E
9 O8 z1 w2 V1 o2 |' S A' a( `! \就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
