Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 5 S X7 v! Q1 K s
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"Yes, well, I'm having trouble with WordPerfect."
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& B; y2 D, y& \3 K是的，我有WordPerfect的問題。
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+ k- a3 t& s, z" r! O"What sort of trouble?" ! L8 p3 W" ?% Z, S* O
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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0 W( F4 _$ ]. R- Z% t( @我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared."
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+ b: A6 W3 H& {* r6 h5 k# F2 o% k6 h3 J它們都不見了。 ! S" h5 E2 ^2 |/ h/ Q7 u( c! }
" \% M% `% D {"Hmm. So what does your screen look like now?" * H. c4 r1 ^& s8 z9 E
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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沒有任何東西。
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3 S2 S% n+ U5 X"Nothing?"
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沒有任何東西？
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6 u5 i" {+ J' @; a b2 `( F"It's blank; it won't accept anything when I type." : x/ n) l/ p. K# U+ [! _
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螢幕是全黑的，我打的字它都沒反應。 1 x5 D. ?; h/ L. I
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"Are you still in WordPerfect, or did you get out?"
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( C9 s8 C0 Y4 p您是否還在操作WordPerfect，還是以經離開了。 8 ]" v% }+ q. S2 o' E) G) B. e
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"How do I tell?"
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我要怎麼說明呢？ 1 r# S9 z( _8 L, K. _( G
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"Can you see the C: prompt on the screen?" $ J: X6 ]7 v, V& a2 j$ }3 B. E
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你可以在螢幕上看到 C: 的提示符號嗎？ " h: t' o- r3 V7 ~& i! O6 s5 h
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"What's a sea-prompt?" - B$ w- q- W/ _6 j# A. [, N4 Y$ V6 i" `6 B
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 p- J4 Z! [ G: d( Y
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ' P3 w' ~ m h, i7 L# Z. i
7 d* h/ A8 l& V* U( F/ Q6 L"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" " x# q P; H3 v/ A' o
) m% A6 c; Y1 p& n, C什麼是顯示器？ ) p) z, c8 h: v+ @# U; a$ N( v
/ ^ v/ D7 z: F1 c"It's the thing with the screen on it that looks like a TV. ; q. H2 H5 w! }) S$ q0 k' s0 y6 K
7 e' D6 z- |- \. Z+ xDoes ithave a little light that tells you when it's on?" ' m y- K1 } A* l1 L( d5 ?* v
% ?8 g$ u/ P ~/ C9 w就是那個看起像電視的螢幕， ; f( E7 Y$ U0 q0 z- \' ^
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有沒有一個小光點告訴你它是開著的？ / y; J* r i0 j4 D% i/ S
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I don't know."
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0 X! W, `% m2 W我不懂耶。
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0 D5 m4 p+ a2 C g1 G"Well, then look on the back of the monitor and find where
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: m& a. Q E( kthe powercord goes into it. Can you see that?" " n# V% @8 P: ^ B0 C( V" O
5 }# R- A" ]* E那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) I+ J% w6 z6 w/ T/ r
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"....Yes, I think so."
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是，我想我看到了。 ' `9 Q% C, Q- o9 K# _1 n
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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! [3 t4 y( x( i5 Y5 `9 L"....Yes, it is." - k: k1 {$ P% y d
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有啊! ( `: P1 x& \) B: p
; s/ ^9 H F; @( O& a- n"When you were behind the monitor, did you notice that there were P3 M8 s; B/ r& L
! N/ X/ _/ t6 e! c8 Ktwo cables plugged into the back of it, not just one?" `( O9 H' K0 ?$ K3 n3 Q% y
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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A; K. I+ J$ S$ I: I" q, g"No." : P6 |2 r, R5 z3 \1 j
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沒有。
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"Well, there are. I need you to look back there again and find
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0 I1 R4 `5 G% f/ [1 ptheother cable."
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8 } Q% v* e% b4 y8 g! g就是了，我要你再到顯示器後面去找另一條電線。
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6 r" i6 c y* \1 N9 i"....Okay, here it is." ! H% _3 }' i0 F* |+ ^* y
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OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into . Y7 ^0 N. n; f4 q3 O: N n
1 N* C4 ~: |; ^4 a3 ltheback of your computer."
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. y8 R6 d7 l9 l @$ M1 A再替我找下去，告訴我它有沒有確實插好在電腦後面。
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3 s5 l$ h! \1 H. k) M$ K"I can't reach."
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我搆不到。
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, L: z- T5 X# A+ u3 k2 a! v( D- [! Z"Uh huh. Well, can you see if it is?"
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7 y6 G/ f! k9 N w* s7 G3 ]* v嗯，那麼，你看得到嗎？
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"No."
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看不到。 / }) ]4 v, I' K8 _: f; \% P
2 u% v% k" Z9 m- S"Even if you maybe put your knee on something and lean way over?" $ N6 j; Z: i7 ?7 g" n1 W
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那麼拿個東西墊高，爬過去看一下？ 0 R6 A, @: H: [" J0 J; n# O
; j( P& q! Y7 ~2 R# |% Z0 Y: S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ' t' L0 n9 E3 \5 k/ Y, k
( t# s" n1 H, p6 ^) c2 S% w" H"Dark?" 3 ~& z; v' K' d7 @% ^
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." $ F- c9 e3 I! P0 n& n
0 h7 A) A7 z& ~' |( Y/ _" L是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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+ ?+ c( G7 q4 \4 w"Well, turn on the office light then." ( u: ], q& c n% i
$ K' ?2 _4 c4 U那麼把辨公室的電燈都打開啊。
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) o- }1 ~( ~1 A3 [; f; M) n"I can't."
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4 q/ O) ^0 ~" M5 w沒辦法。 1 a& A4 d0 v3 P, J; s
8 f6 a7 }8 F( r6 {" R$ T"No? Why not?"
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( a8 u0 A- q$ a" Q沒辨法？為什麼？ 7 P- u% p$ w( @( x% ?# s' H4 |2 o
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"Because there's a power outage." # s V6 o" m; _) m4 G
: Q& @' j0 Z, W" _因為停電啊! 4 @/ v* ?; w {; \. p: |
$ D( \9 E& o2 W' S q: o/ k: q"A power...... A power outage? Aha! Okay, we've got it licked now.
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' X, O: U: y2 e5 ^0 z+ KDo you still have the boxes and manuals and packing stuff $ E3 M. F* M" c/ M# w) y( C6 y
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yourcomputer came in?"
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; F- h. K0 i& f停...停電？&#@!(& ，喔!OK，現在開始打包， " b. e+ K U' N& ]# k* |. b G
' `, s! I) g/ v電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ " s& u+ z7 ~+ Y# z# | J/ y
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"Well, yes, I keep them in the closet."
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) M& u# F% y. ?, t' w嗯，是的，我已把它們收在櫃子裏。 2 N" `+ f! |. e# ~# z, e
' K+ _! b. x! f( ?3 w' e- d"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." 2 v! f/ z: ]6 [- l) I) G
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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% i8 f/ g# ]+ e9 C% `% N真的嗎？是它壞掉了嗎？ + k7 `$ T" s) v |$ _( L- R
$ M$ w! n. K* t* u# I"Yes, I'm afraid it is." * ^) ]1 R7 t6 E( M7 V% C8 W
. r& L6 s* B4 }. H2 o/ j是的，恐怕是這樣了的。 5 d; k; J" ]" W: W/ z! ~2 J3 V; I
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"Well, all right then, I suppose. What do I tell them?"
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - n& ?; E# i# b' K- _$ n* K
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"Tell them you're too stupid to own a computer." 1 w6 r& R$ G6 e8 w
$ m5 _' X4 R- D/ t% s) m! p就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
