Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? " x" H7 A' @. O
0 M0 N9 F# Q8 k. B. u* A$ E"Yes, well, I'm having trouble with WordPerfect." , m0 w4 o" l+ T* |
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是的，我有WordPerfect的問題。
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7 }( J9 Q7 d4 z; S6 x# h4 C9 v"What sort of trouble?" + A9 C" ?, z" @. Y, v) q: G
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您有什麼問題呢 ? ' m* w6 g- c4 a! p# `. p* Z
2 }- z" f! m1 I"Well, I was just typing along, and all of a sudden the words wentaway."
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8 R, B A6 k& C( w我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。 4 [" A6 O2 E2 l( p) B9 l2 l
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"They disappeared." ( u/ D# d5 }$ e% p! Z3 A7 B
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它們都不見了。
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0 V1 L# X" k% W& h9 r. ?"Hmm. So what does your screen look like now?" - } ~ Z" V2 f8 e8 T& Z+ w
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嗯，現在你的螢幕看到什麼東西？ % m7 Y5 B+ r; w, n
6 Z z" P! ~" @: B"Nothing." 3 o9 F& z8 a9 V7 E$ P* }% j. X
( e2 Q7 T2 ^& o" }沒有任何東西。
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) _5 C6 |7 ^- f! w8 z" I"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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% a, v/ u! ]( L" m* p6 E"Are you still in WordPerfect, or did you get out?" , r8 M' X, R% T. Z& |
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您是否還在操作WordPerfect，還是以經離開了。
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0 |2 P. Z8 Y( X/ D4 \/ A" U# `"How do I tell?" % p) E* D# _+ E( t
% W+ \, c4 r" Q0 G我要怎麼說明呢？
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& d2 H0 F' a% j1 A: H"Can you see the C: prompt on the screen?" 2 Y9 f/ k; v% {3 v; W
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你可以在螢幕上看到 C: 的提示符號嗎？ % l/ T8 {3 G9 X+ `- o; F
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"What's a sea-prompt?"
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7 D1 e' O% d R7 p% [什麼是 "海的提示符號" ("sea"=海，和 "C"同音) r. z; r, d7 k
6 O' K* g& r; y! I9 ~"Never mind. Can you move the cursor around on the screen?" ! P6 _: o; G5 t7 j& c3 l
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 3 d0 O" P! b* J1 h0 x) v8 ~; X! }
! ~6 [: A, B7 V"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" * G) ?, i0 i) |$ {# W+ j
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什麼是顯示器？ % i; m, ^: B N
* S* Z( x- l6 u# k7 L/ d$ J"It's the thing with the screen on it that looks like a TV. $ W4 }. [! E9 U3 ] A) R- c8 k& d
) D. @$ z6 q; }, v6 X- WDoes ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕，
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2 E& i- k" q: p有沒有一個小光點告訴你它是開著的？
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I don't know." ; O6 v, B; j8 r; Z
; Z0 t+ x9 R" L3 s6 b) t我不懂耶。 , y8 |/ L( E* J/ q, i0 v; }/ V% V
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?" . k6 A" w, O% w. y- B" z* n6 s2 s
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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1 [3 ^; m. r7 y: u"....Yes, I think so." 0 n# N! R, ~3 X
' ~6 y* M1 Y/ x7 w* u) M是，我想我看到了。 ( M- K, ^7 t: ~. ~9 n2 C
+ e: j0 g$ b" j% n" y6 G"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 6 x* u% g0 l5 P+ T2 C& O. r
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 4 C7 i# S# f0 A e7 K
' L: f# @4 g. N) o4 |3 c"....Yes, it is."
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) h" R0 _ J: d8 o/ Q. C( g有啊! 0 I, `7 g: b# f- ~* x( j; N, A
1 k @+ w' v: n' B"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?" 6 s7 h* y) }* H: g1 \7 Y7 H3 w1 D
# s( V4 H. x. |2 B6 Y v) R你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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& c% g: r* u" Y% B: a"No." % z4 ~& B+ f; i# b
/ R0 |5 G' h7 z" v! p, \沒有。
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$ X7 d! R) N" p7 k"Well, there are. I need you to look back there again and find
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' {- l7 @2 C6 J3 K1 a/ D5 Ptheother cable." : c8 J% O: c0 v& w3 ?$ O# Y9 D
# T$ b; T$ W; W9 ]0 ~! f就是了，我要你再到顯示器後面去找另一條電線。
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& ~4 u6 R$ W* [+ q- k5 W+ X"....Okay, here it is." 6 @* m* A X; @$ Q
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OK，找到了。 & R7 g; S/ O6 g6 S' s! ]
2 |- ]; a% T- n, D' a"Follow it for me, and tell me if it's plugged securely into
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5 ]5 ?; }; ~/ B8 l- otheback of your computer." 8 |! X J4 @3 M8 D9 k x/ [
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 : z k% }3 D6 w D. M, @
}" G% C) P: g W! x* L- c"I can't reach." # x% u( A; ~ G. l% F1 N+ w6 n
+ Z: r4 I8 P3 r' C( F我搆不到。 # P0 j/ l7 [: w) d
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？ ! N; w0 O( n9 N
( [. _! `, X& P+ K" h3 q"No."
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/ s$ h6 h- [$ ^看不到。 6 m7 c% Q/ ^) ^' ?( Z5 a- H
9 m2 s; C0 `& u/ r( f! ^' o' q9 G& |"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 9 E- s3 O/ m4 D' H; x
& G% \; g( y+ L"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 ( g) ~" p) J8 [) X' Q2 V+ u
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"Dark?" " ?* j# ]0 v- P R8 G6 c% n, }/ {
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太暗？ . k, L: v, W/ ?( Q6 x u2 _1 b
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"Yes - the office light is off, and the only light I have is
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, ^" S1 l3 S: e7 P( Ncomingfrom the window." 1 ~7 {# l9 g9 j# u9 n. e
B$ y. q$ p/ K3 Z0 \是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; h8 ~! R7 u9 c4 m9 C7 H+ ?4 V0 s u
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"Well, turn on the office light then." ' l( O3 _9 i8 F3 j8 Q; W& @
2 I# X7 r0 [7 k+ @那麼把辨公室的電燈都打開啊。 1 }$ \. n1 }* R% w
3 H! {( T a' U, n4 _7 q4 E"I can't." ' h" f% x- O* p# R, t3 @7 I1 S
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沒辦法。 1 c4 p4 ?; n" c' G! a
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"No? Why not?" . u" o0 _, N, C. P
, ~% ^; u6 p+ O; _( S! {: y5 @" A沒辨法？為什麼？ # R+ ] m3 @1 w8 C- c
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"Because there's a power outage." / v/ K4 }3 }( k/ O$ U3 @
% `* E9 N3 C6 g4 j. v! B6 t因為停電啊!
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/ s. F) [: l) M4 s( b"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff * T- p. B' K9 i0 m" m8 S
! |4 ^ j* Q0 ?, J# oyourcomputer came in?"
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$ S9 t* H/ Z ^! n' E- W停...停電？&#@!(& ，喔!OK，現在開始打包，
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& V0 s. C! J' E電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ ! ^ a C. o/ |' N% R+ u) g
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"Well, yes, I keep them in the closet." 7 ^/ l' o" J2 _* H' U
: F5 W! h, o4 u$ ]% T# \. s3 u嗯，是的，我已把它們收在櫃子裏。
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% A. e+ f+ K6 J0 q" ?"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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6 X2 n4 K! o8 y0 F; P+ c很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 & T+ R. N i" X% ~
X3 |* b# n: r+ P7 B" ~. u"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." 5 {# j0 H0 U( v) T' S9 j0 T
. P& |) h1 s9 i6 `: e# D是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" ; L: M6 B8 Z1 j7 @ w* q
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ - }# Y ^8 M6 C+ P6 N
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"Tell them you're too stupid to own a computer." % s* M/ G1 r$ T; e
4 _% e% {; r' {! W就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
