Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
# Z1 f8 z( d2 P% w9 T4 {" ^8 ] o
/ E: Z5 U* Q7 V A6 \"Ridge Hall computer assistant; may I help you?" 2 ~/ s: z& O+ a
' d( q7 n" \0 k2 p, sRidge Hall 電腦公司你好!我可以為您服務嗎?
! N! @3 O2 q- R' `! N! F- o E- ]! H
# [2 f; o# i, |" }1 \- T# M"Yes, well, I'm having trouble with WordPerfect."
, I8 e1 n! k) _7 Q
3 i7 U/ m- k; u! m8 O是的，我有WordPerfect的問題。 ( b2 C3 i7 k9 J: [3 w% y* T9 Z: o
( I- a: J- M4 ?# u! @$ C2 b"What sort of trouble?"
% K% Q: O& C' k7 G" m% v' j( T; z( y5 E/ p
您有什麼問題呢 ?
% J: f% w$ Q: S, B% H& U% k
2 S" Y* j+ _( D' Q"Well, I was just typing along, and all of a sudden the words wentaway." 6 H F$ q" n. T2 P# D& ]
: \0 }5 W: n1 g( e4 V我剛剛自已在打字的時候，突然間所有的字都不見了。 6 p1 ?" f. @7 a1 K" Q K
2 F# K s. X: P"Went away?"都不見了。
0 P6 f3 [" L$ Q0 P$ c( b$ g" u0 k5 `
"They disappeared." & C: \1 Q, i0 D
0 e# D# o/ u: x4 b它們都不見了。 ) @" U# o' N) d" A/ [
3 A6 o$ H: Y! d% C) Z# i0 x
"Hmm. So what does your screen look like now?"
6 p+ f1 y3 E! {! f
; O6 i2 n# G; N0 K m. V6 E嗯，現在你的螢幕看到什麼東西？ 4 b5 x- h, V# G, N9 W% e
0 j. c6 o; e2 y; {+ c
"Nothing."
- e/ s5 o0 ~, b" ]
4 l5 S! ~6 n# }1 x e! f7 F1 F沒有任何東西。 . u8 { m' L4 `7 x! K; G" R
8 Q* n4 G' @0 [" }/ J
"Nothing?"
6 Q5 o" D s$ d& J) X/ V7 B2 w/ d8 G2 N, P# V) k) _
沒有任何東西？ 4 j. x9 `" X. d# d/ w s# S) Z! f
$ ]: ~* {/ w# ^* O* O8 d, E"It's blank; it won't accept anything when I type."
. ^2 s+ ?8 O6 y3 O0 s; a- Q) L
?& L& \; _) C! y E! v螢幕是全黑的，我打的字它都沒反應。 ; l9 I0 E( S% j& j6 Q* y j! f- U
2 A8 Q3 ^- R; Y% g"Are you still in WordPerfect, or did you get out?" V' z* l! P% {& b
8 N9 s# J- L0 V( d& M& i2 V您是否還在操作WordPerfect，還是以經離開了。
! G/ X4 V" S9 I$ }
( ]3 K+ b! d! X9 I% x2 ~0 F2 W"How do I tell?" ; f" ^- U8 R6 h
9 n6 a; N3 m$ w- \7 Q7 R) H6 y4 {我要怎麼說明呢？
7 P4 ~+ J1 c9 c$ O' x' ?- D
$ u0 W& M+ E* B! S8 N/ y" Q"Can you see the C: prompt on the screen?" ( V0 _8 L' g2 f' K( V2 e
' Z4 H" m/ M4 u你可以在螢幕上看到 C: 的提示符號嗎？
+ t- I: e3 f( M5 L. T" f7 h! z* N
2 u1 }' X9 e- b7 s4 t/ S"What's a sea-prompt?" 5 x5 x* J6 C3 j6 @. y h
! R! ?3 H) s F
什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
* q, {9 q! ?+ h1 b3 \
+ [* v8 ^6 @6 t$ R) R Q"Never mind. Can you move the cursor around on the screen?"
$ W1 E7 O2 F: z" C% v* \5 Q( x/ W) @: \: G" v& R
不管它了，你可以看到游標在螢幕上嗎？
9 U0 D) E- N3 F1 \1 P3 D% K
5 ^7 o- h& v( e- G"There isn't any cursor; I told you, it won't accept anything Itype." 6 L% S% a: k# D( p3 D
/ x' X! \3 J6 S ^
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 ! R5 H" ^$ q* G& k0 `
6 V' _( Z- b8 A"Does your monitor have a power indicator?" & a- q D1 b( g5 V! X+ C1 {5 }
, d$ ?/ `+ b: M0 @4 W0 S
顯示器上的電源指示燈有沒有亮？ . }( r: @* F' _" M" e' ]; H2 I' a3 Z
6 E) A) t0 ]: v" a$ V$ I8 ~
"What's a monitor?" 7 U* b& c+ P- z; ^& [% Y \$ J
7 x2 V' R' Z' f" D+ g- N. C什麼是顯示器？ 4 ]% h7 o; a. }) M$ l+ j
p0 d6 Y4 W( l! {) f7 a& b. {"It's the thing with the screen on it that looks like a TV. " S7 D; P: f' }, K1 S5 a/ Q) z
+ T/ j; U2 b# h3 S8 M# Z
Does ithave a little light that tells you when it's on?" $ w+ J' r" b$ O; B$ d
8 ?. z0 B `- G8 R' W! H就是那個看起像電視的螢幕， " q+ t. z! f! h x4 v/ y. A) x x
% u; X Q3 J3 D; Z% Z; ]
有沒有一個小光點告訴你它是開著的？ ! J2 z0 v$ |7 R: }" l/ K; [. P
, r( X8 m. ^% M% q
I don't know." ; o; r7 i9 o/ Q3 c( K- \
' S. v. _: w0 \6 [1 ]' `( d我不懂耶。
+ z, a+ n2 S; |- s2 b2 Y7 B f! |- _: h" b3 r2 H
"Well, then look on the back of the monitor and find where ' V. Z& F; `0 l
1 d9 Y; i2 \) J) d" S8 L/ R. B- @ U
the powercord goes into it. Can you see that?" - ` x3 D( p" x5 J& o: O5 H
1 R1 g! A) x% v4 F5 n6 v3 _
那麼，你能不能看得到顯示器後面有一條電源線接在上面？ & c& F7 V; S1 ~, \" O$ A
4 P* F# ~# X- C3 W& d. Y) Q: O"....Yes, I think so." ' ^, q4 X/ r7 w" d
3 ?" J2 \! [0 |& v1 H是，我想我看到了。
) ~: }/ w& A( d3 W1 @' d/ r0 @. Q" Q5 {' s
"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
2 ?7 c) R, |1 V) i+ K: ] H. ^% ]+ w9 [( ]$ {* O1 ?9 H* p. _
太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 5 V2 t& M$ B3 z% M; ?8 {
. Q$ g/ O, p' A2 G"....Yes, it is."
5 x/ H- G! A4 Q" k7 y+ B. P
' W8 G6 g& U% F' e1 p! L. k4 c3 h有啊! * A. L6 N9 y1 u$ T: P' ?
/ z: q9 F: [* O4 `) x"When you were behind the monitor, did you notice that there were
( S1 s2 r2 | R1 d w) L( u% f% d' i: }" T
two cables plugged into the back of it, not just one?" * F' v8 Y$ Y1 y' ^! S
+ ^) d3 K" B2 K
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
$ r9 g$ z& ~0 ?
1 ^0 n& j( ]& k# l: c"No."
9 x5 p" ~/ T: [* k& w7 x; ]+ T1 ]8 l- Z/ ]0 L! L8 |
沒有。 . |/ }- e$ B1 C9 }
2 T1 _# A5 j0 r) n4 W2 ^0 n, m
"Well, there are. I need you to look back there again and find
7 ~: G5 V9 p _4 L( ^ a: M; E+ N! `" R# I0 w' C! [0 n( p( d* W" w
theother cable."
' P+ _' N$ p- }; N" h4 M0 b& n ~( A; l. Q: C& A& @0 I4 H
就是了，我要你再到顯示器後面去找另一條電線。 : @! G( A w X6 r- o
+ I( m ?: a |+ I; n/ \
"....Okay, here it is." 0 b/ X7 s- l* ~/ B: h
' i* M& ]& s0 S" H
OK，找到了。
2 n! {& E, m) y: I
f/ S2 R5 D; ^4 K"Follow it for me, and tell me if it's plugged securely into 3 e1 T! e- ^6 _/ ]+ F
7 Q4 u, }2 ^) ]theback of your computer."
6 p' {9 t7 |: g7 m) y, ]) y* ]; W' k0 o. @
再替我找下去，告訴我它有沒有確實插好在電腦後面。
- P+ M$ h' [9 j/ _, g: ?& |4 ~- v% v z! |# H! m
"I can't reach."
2 G3 ?8 C$ }! r: m( C$ ?1 h- @; Z, ?1 O; l; ~& `+ \0 [$ d
我搆不到。
3 g, D2 l; n- g q, r1 u1 C" R# p" w5 v6 t7 j# ~$ ~9 b- O
"Uh huh. Well, can you see if it is?" , @- H- N6 F$ W9 V6 k
; I( k3 j8 B8 k! a嗯，那麼，你看得到嗎？ ( h1 @2 Z2 o* O6 E
( r& |9 N9 C- S"No."
6 t5 t! v' d7 x/ X, Q3 z- s7 P
看不到。
8 G4 p! i9 g, e
% b$ ^3 [! {" x"Even if you maybe put your knee on something and lean way over?"
( m, Y% v1 M' s, A6 o$ k6 ]* }! S
那麼拿個東西墊高，爬過去看一下？
0 l+ I1 m9 ^9 G+ o$ B) O6 p6 ~
* U v- L6 I& @7 X+ N"Oh, it's not because I don't have the right angle - it's becauseit's dark." 2 g+ L& v" s+ ^0 D( A
b9 u8 P$ x+ Q3 n- ?# b* P
喔，不是角度不好看不到，而是太暗了。
% l% S# B; ^2 B+ X& E! F8 H7 d' d3 y: U" V# g) t
"Dark?"
( ?. ?7 E+ M( W0 `) P% r8 e8 z# z$ O8 O1 q4 c
太暗？ 6 i/ W( _# b' S- Z! h# ^
7 m; r, J' c1 B1 e7 S: I6 G/ f& c/ h"Yes - the office light is off, and the only light I have is 2 K1 s$ N% P4 X+ ` h: J! \& I! \* [
+ Z: ?4 u0 E/ R( c
comingfrom the window." 6 d1 p+ p0 L$ a1 G$ A* u% d
0 ^9 T7 E9 A) A5 Z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ; T* H( w7 v" y8 n* @
: `( t2 _7 w) ~* d"Well, turn on the office light then."
. M4 p" _. V0 A4 {4 a+ Q) E6 |3 q1 o
那麼把辨公室的電燈都打開啊。
# g( q( y9 U1 A5 ?9 e8 ~) I/ y9 w$ I6 d: U% J
"I can't." 7 W# G, ?$ z5 i; H* D1 ]' J( E
; v; p' x) X0 O2 i/ }, E
沒辦法。
2 X; Y6 v; L+ D! u2 A& H O5 i! ?* q1 c8 Q% P8 g
"No? Why not?"
% }; b. K" k9 U$ `' {& A
7 h0 {- D& r! K沒辨法？為什麼？ 5 Y( m+ I! B5 A) W
% J' R; H" k( C6 S"Because there's a power outage." 2 n. S _# w3 d" M l; x
7 C* [" b8 N, A. O! |! d
因為停電啊!
# A+ K& @) `; L Y7 u3 n8 j8 d1 v, s; r) P
"A power...... A power outage? Aha! Okay, we've got it licked now.
d. v$ u2 V/ S1 I( O- R* r+ T7 E% P. N, K" F. _+ p F# M/ t) y( e
Do you still have the boxes and manuals and packing stuff 3 z! z& K) g1 {! D
* }; e4 L+ N4 e9 P+ ^: Z
yourcomputer came in?"
/ M0 |/ Y" @' o9 I3 P+ z. A, O4 s* C
停...停電？&#@!(& ，喔!OK，現在開始打包， ; f9 m5 F: |7 C8 T& X
, s, Q- b2 B y, r, J5 I E
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ : ] G: R0 }: o8 M) C
% f2 g+ F* M' Y0 ?
"Well, yes, I keep them in the closet." % j ~$ k. \4 b) s8 C+ e" ]
, F0 |0 n; @+ u, w
嗯，是的，我已把它們收在櫃子裏。
3 i3 c& M+ I* V4 @/ f$ Y! w/ G P4 K% ^8 t- q. m. l
"Good! Go get them, and unplug your system and pack it up justlike ( `- }! {& D @ Z7 \- Q% a
& \' c6 b. e" }
it was when you got it. Then take it back to the store youbought it from." 1 k0 I2 b3 b0 }2 k- t. Q( X# a8 g
2 }5 w8 G, j2 R) l0 i很好!去把它們拿出來，然後把電腦搬下來包裝好， b0 \& q0 Q7 ]4 a3 K0 [
8 f9 E( l4 }9 \7 Y7 P5 c: `就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
; Q: d/ O q: s# n1 B
, k, M) `8 s' p0 _0 _"Really? Is it that bad?" + ]4 d. z' T! M: ]9 q
. Z8 G7 l! c) }- G; O3 Q真的嗎？是它壞掉了嗎？ + l* I, F7 S" R
S1 t% ]- J9 a7 f% m( D* h"Yes, I'm afraid it is."
7 G* |/ S$ ~) r3 O/ {# U5 q
7 L5 K) B& B! {+ l是的，恐怕是這樣了的。
- N' B0 y+ G1 E/ {# O+ ]1 |
8 L! F& _7 q$ y" f3 Y8 p. X$ l"Well, all right then, I suppose. What do I tell them?"
1 t2 Q) Q& V$ \1 u) t0 S0 e }7 s4 o! ^9 }1 z2 Z8 r0 L$ t8 A9 S
喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
% R3 C) ~4 i* ?5 \# @( K. H5 K& T' V* P# T
"Tell them you're too stupid to own a computer."
6 Q1 k; K% k5 N9 w4 i2 C; v# h) y' T+ R1 X( l0 J
就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
