Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 7 Z- Q* s3 e% f0 l
9 a C3 |+ w2 _, k! }: Q V$ W"Ridge Hall computer assistant; may I help you?" 6 ~" u3 ]( v8 J/ a
' N8 n* [/ |. ~3 C' ]& S: p) pRidge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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1 m% j* a0 h+ q+ b' L# |是的，我有WordPerfect的問題。
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"What sort of trouble?" 8 c# _4 f8 O0 t: u
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您有什麼問題呢 ?
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8 c3 t; d6 J8 d& x"Well, I was just typing along, and all of a sudden the words wentaway."
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& Z: B8 U; v7 f* u' x4 {2 m我剛剛自已在打字的時候，突然間所有的字都不見了。
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( S9 v/ O; S! z"Went away?"都不見了。
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B* g/ i! J$ A+ }"They disappeared."
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- [# g3 z4 j% p: E8 _- v; Z它們都不見了。 5 T- E) O# ~+ g8 k1 @" y# _# L1 i
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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, @- E0 X" q9 h沒有任何東西。
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6 a1 d6 J/ J( u. E( D- r"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." W1 l; L4 ^( c# w8 l( A; ~
2 e6 J3 p7 S0 T# G" j. }- g螢幕是全黑的，我打的字它都沒反應。 * V5 O* D$ x& c. o& y/ j& }5 A
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"Are you still in WordPerfect, or did you get out?"
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- n4 X1 ?7 F1 G r9 I您是否還在操作WordPerfect，還是以經離開了。
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4 z, s/ j# O( O: W. e, a% Q! o) R"How do I tell?" * A& A {# H( f
' z3 O+ E: j G) ]1 s6 ~3 C0 R1 h我要怎麼說明呢？ 9 F8 _1 P2 Y% h& Y- I9 |
8 p5 ]2 C2 j, |! o5 w"Can you see the C: prompt on the screen?"
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5 W( ^% m% ^% a" b你可以在螢幕上看到 C: 的提示符號嗎？ ! f7 z c4 S, F9 C- F% y
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"What's a sea-prompt?"
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0 a7 t2 [; v: r) |1 t% q( W2 n9 j什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？
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7 z' A: k& R2 y h' i"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 . j, _2 L7 x$ f+ I2 M4 S" T
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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; |, w" \# R" j0 }0 J4 R4 D什麼是顯示器？ 5 i0 t1 S. H7 F& @! R8 u0 u; N
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"It's the thing with the screen on it that looks like a TV. ( K( }& l' ^9 D. q
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Does ithave a little light that tells you when it's on?" 5 f. Z' ?: P" O/ \8 s$ D
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就是那個看起像電視的螢幕， ) P% n+ C3 n7 M8 Q7 g1 O2 F
, g1 N! x) |4 e有沒有一個小光點告訴你它是開著的？
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# Y* v" X. a, F- ^6 `+ {I don't know."
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我不懂耶。 + U/ P8 k2 P+ z
5 t$ w$ g9 ?" x" Z"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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3 {% d" j* j& h那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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* {2 G) G+ b7 b& x& N L"....Yes, I think so."
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是，我想我看到了。 , `: A5 L" n: N5 k8 c3 z2 A% h+ i3 K
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ( A9 v- i, Q! Z, g6 u. ?9 M' f0 c
* U; D( P- G' k( x6 Q5 F! _& b太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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0 F$ h3 ]2 J# n: F) J; V' s"....Yes, it is."
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有啊!
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"When you were behind the monitor, did you notice that there were ! F5 t, b4 F, @/ \. {, q
5 ^5 i& {9 u$ \9 Utwo cables plugged into the back of it, not just one?"
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# ] d1 J2 Q0 w% J你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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, K: Q3 ~" \+ |" a$ ^沒有。
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"Well, there are. I need you to look back there again and find + C8 R% U1 z5 o5 h7 k# p. @
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theother cable." ) A7 w" K) c, p$ D/ b1 a* n. i
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就是了，我要你再到顯示器後面去找另一條電線。 $ f' u+ z$ O4 B/ Z
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"....Okay, here it is." ) ~) [- X4 p0 `+ t1 `% [, @ b: x
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OK，找到了。
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9 V7 H( U4 i9 X j! g1 O"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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2 D" `* U" y5 j) G"I can't reach."
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% u* ]# W/ I# X, v- W8 B我搆不到。
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6 X9 ^+ b' a9 ^1 `) |% D9 V) T"Uh huh. Well, can you see if it is?"
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! o, ?4 j7 N, z0 O% c. L5 u. H嗯，那麼，你看得到嗎？ ! S+ G% M5 Z* g
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"No." , U0 P" o8 r8 ^# t, P, `/ k6 @* M
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看不到。 - E8 M) K$ m/ c/ u
: m$ R% Q5 y3 q"Even if you maybe put your knee on something and lean way over?" % f* y) h0 C! g; b$ ~ Q
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." # u1 _2 h* N) R3 `
3 ~6 [5 w& h! w W! V' | G* }3 @喔，不是角度不好看不到，而是太暗了。 5 u8 q7 w9 b D: f, D2 R8 q* G
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"Dark?" ) p v( _' W! ^( T ?8 ^1 k( _
, U X |: N' ?9 w* c2 j太暗？
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"Yes - the office light is off, and the only light I have is , |% Z( L/ u5 X; I5 ~( |2 C
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comingfrom the window." ) X" k0 D: d7 I& z$ V
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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; ^8 s6 i2 R) B' p# U k6 K+ l2 Z"Well, turn on the office light then."
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- B; e# |8 q# a0 o那麼把辨公室的電燈都打開啊。 . F& X. @, F# |$ n$ [- z8 v
2 s2 M+ e+ i2 O"I can't." / U+ i5 K5 W- n1 D) b5 K6 q- [, C. g
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沒辦法。
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a S( }! u ^# L"No? Why not?" . M' d0 c! @& W5 k. X' @( a% o u
6 D+ v9 c3 h4 g% N$ t8 _沒辨法？為什麼？
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# s$ g; Y3 J& B9 t, y"Because there's a power outage." * I' p ~' Z. {" v& n, }7 ^
1 k; i7 b2 P L/ Z; S- B: @6 `因為停電啊! / H( Z: \8 c: {; D/ v7 S& r7 @& C
) r! w0 C" b* H1 ]"A power...... A power outage? Aha! Okay, we've got it licked now. # N' ?# e" K! |: k) L, l
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Do you still have the boxes and manuals and packing stuff
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% {% Z% H2 ` z' a/ tyourcomputer came in?" % N! U- X& J: N" @0 e: w/ u* k" e
" T; ]/ @: M* {停...停電？&#@!(& ，喔!OK，現在開始打包， ( z& B: l" b# Z' d5 J/ e
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 ]0 ^$ `2 R$ H( I: z
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"Well, yes, I keep them in the closet." 0 b; c$ i9 K: H
0 E- t. M3 a$ V" O& V嗯，是的，我已把它們收在櫃子裏。 . m& l2 }8 g- Z. j
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." * Z* [$ i( N/ \) Q
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很好!去把它們拿出來，然後把電腦搬下來包裝好， x4 I1 }+ E0 ?0 d: J, F
, ?) N# q3 {0 Q u- T1 ]就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" % @: ~- d, f) m
! a( `% g: ], Q$ A1 v真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." % v) q% I- [4 [, t* K- g
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是的，恐怕是這樣了的。 2 b ?/ s; K/ h5 j2 F
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"Well, all right then, I suppose. What do I tell them?"
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* R. y2 _. {2 T2 @1 C+ Y* {喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ : ]( |8 U5 ? s
7 @+ h& H- `: I% ?& q1 L0 w2 _"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
