Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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6 Y6 z+ {# ]4 J1 h"Ridge Hall computer assistant; may I help you?"
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( [% x3 Q* F6 k; S2 S- h0 S+ \1 XRidge Hall 電腦公司你好!我可以為您服務嗎? 3 r/ f6 w( u6 `8 I0 c3 P( n
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"Yes, well, I'm having trouble with WordPerfect." , ?! v4 [3 n6 W. p& Z" Q" Y
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是的，我有WordPerfect的問題。 , T( a6 z* e+ ^' H3 W( Y1 P
; F$ o# [* @# u5 s) ~$ o0 j( m, F"What sort of trouble?" ! e' F# U8 q% J5 s
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您有什麼問題呢 ? 0 J( k }2 t4 \
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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"They disappeared." % l. ~- c- u) u: m: `! \
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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! w. ~$ Z, U2 V1 R. I8 ]& }嗯，現在你的螢幕看到什麼東西？ , D& K" q3 u% v7 e
+ K/ d U1 R/ v# |9 m/ U"Nothing." : Q, x6 i% V% I* f3 L
8 C* {% T9 r. ?6 c+ Y, V沒有任何東西。
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"Nothing?" ( K9 O; P }6 {! k3 V% Z
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沒有任何東西？ ) j0 L+ u) ?8 R/ e
6 f9 z& `" N8 i+ A8 `! C"It's blank; it won't accept anything when I type." ' O) o$ {3 w+ u
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?"
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# S& c3 t: U2 N$ q; `& n6 S4 X, j您是否還在操作WordPerfect，還是以經離開了。 ! L' x, g ~1 ~# y
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"How do I tell?" 7 U+ t0 r+ L( m3 Q
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我要怎麼說明呢？ 6 c: k( p) A1 Q. A! m5 w. ], X c5 j
, ~; L; S5 S4 }7 t" o% b3 E"Can you see the C: prompt on the screen?" & ^, O$ C6 F* W, F) V3 s# Q
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你可以在螢幕上看到 C: 的提示符號嗎？ % u( D2 a+ s5 p: O2 Z& ^
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"What's a sea-prompt?"
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) U; `. ?( @+ b: @' w什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 4 A. e/ h2 v, Q0 o0 Y. X
. ^- K; z/ ~5 r! {/ J' l"Never mind. Can you move the cursor around on the screen?"
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% A5 m! K% J1 {& {0 p" R" \) n不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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6 Q( {' o0 t7 y5 A8 r2 y* |螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 x8 _) _* y7 ^2 \* W
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 2 @4 V6 F/ l4 R! E5 Q: f
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"What's a monitor?" + g7 p6 R) o& ~, q! N. P0 z
1 t$ C C# g5 d# c什麼是顯示器？ Y& p& _2 H4 H0 l, q
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"It's the thing with the screen on it that looks like a TV.
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! S6 l7 e' C" A9 e) | O" WDoes ithave a little light that tells you when it's on?" 7 j% f4 }, v% t0 x/ t. i
( G( K. N2 u( k" {0 @/ y! C就是那個看起像電視的螢幕， 3 n ~) P- C; Y8 R
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有沒有一個小光點告訴你它是開著的？ 8 [% u* e! ?7 y! l& b
! E D' K, I( t) Q1 [) `I don't know." ) {/ H7 P; S% v3 P5 k8 B, o
0 o$ O( n) U* K! m; @+ l我不懂耶。
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Q1 T8 A2 j& T9 _3 u3 L- Q( \"Well, then look on the back of the monitor and find where ; e' h9 g; ?* F: `* f# H9 H
! M( {6 E j, m7 Z6 R3 C) uthe powercord goes into it. Can you see that?"
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5 l8 b1 G: ?7 {7 u1 |2 c那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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$ g2 j* F- g( E2 i, P"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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4 M) X, ^' |! h' ^& k( Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . Y; x# K5 |* Q! t4 _3 q9 z
3 \7 `$ _# |0 |+ u"....Yes, it is."
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) Z% @0 N! a! Z有啊!
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) s: K& M$ t8 ?9 e"When you were behind the monitor, did you notice that there were 3 ?5 ]) N! m. p/ A* P! d
" z! P: E# k7 u" {/ Jtwo cables plugged into the back of it, not just one?"
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% s1 d- U+ a* D* H1 d4 c: C7 e你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * n" m/ @1 n5 c4 d2 D* C
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"No."
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沒有。 / O; Y8 L5 m% B; K. p6 I
4 L4 c1 H9 a4 g- e( o0 u"Well, there are. I need you to look back there again and find
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theother cable." e9 ~5 e1 K& l* I& V
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就是了，我要你再到顯示器後面去找另一條電線。 - }% T( y, V* d; e
7 }! l, g, z' l0 D N"....Okay, here it is." : V2 h% h* r" _5 H
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OK，找到了。 - S) ~) J9 B, l3 T0 k Q+ K1 B6 [6 Y; O
$ v4 c6 h) B$ F8 j* P/ N. v"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." ) j: I5 ~8 f1 ^4 x
. H& Y; r$ v8 Z* i. ^# Z, \再替我找下去，告訴我它有沒有確實插好在電腦後面。
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, E) Y) l2 H; Q4 H2 G"I can't reach." 6 M0 C) P1 f! i4 i# Y- }8 m# Y2 J
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我搆不到。
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1 H. Y2 g4 I$ ^) X$ G"Uh huh. Well, can you see if it is?"
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3 `' u+ s/ p& \9 R H, o嗯，那麼，你看得到嗎？ # f2 ^% K' u. y1 W G q
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"No." + n% O% }9 E) Q
! |4 S; [" \* U w ?看不到。
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"Even if you maybe put your knee on something and lean way over?" 1 L5 i3 x- ]+ w, C) q6 d
: v+ S3 W' ]' u; j( }4 V9 r那麼拿個東西墊高，爬過去看一下？ 6 v$ S" S' T( }% Y7 j8 p
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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! L% q; ~# M( @$ C3 k' B喔，不是角度不好看不到，而是太暗了。
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"Dark?" 5 G( |2 G N7 T) V2 d
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太暗？
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$ M6 r9 {6 @+ y* [( X8 `"Yes - the office light is off, and the only light I have is + E5 Y7 G" [1 z6 {
2 w; A& {1 f# Q7 |- o/ s7 ?comingfrom the window." * t; e6 D& ~; b. }
: f' z) F; U& h, Y0 U2 x+ Z/ c是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 . L, ]2 E. n) ?+ h+ V. y5 ^
- g& g1 E- v3 S" @1 Z. k0 o' R8 Y"Well, turn on the office light then."
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8 @7 r4 J% a! H8 P9 u9 P: u, N那麼把辨公室的電燈都打開啊。 4 M0 ` i* u' ~. k- {% `" o
4 e1 O1 m9 _0 ^- S' ]1 o7 x"I can't."
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沒辦法。
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$ g9 y0 u+ |+ G; J! U. k" H"No? Why not?" ' n. u+ i3 M5 s+ J
" o9 I w" @" h, ?& u/ B! z沒辨法？為什麼？ , M$ u& w/ m8 C/ k' _
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"Because there's a power outage." 2 ]6 b/ u q* }* E; w0 S5 v
& d8 X: {7 Z7 { q, {/ F8 e( E因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now. 9 b8 b. c5 s5 M0 u b$ G0 R
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Do you still have the boxes and manuals and packing stuff 4 l3 F0 E( L. a$ B! Q/ ^
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， % M7 _7 a1 M0 G, Y
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 7 A$ f& F ?( l" u( L2 v
. `6 p, z9 L+ N& {0 U"Well, yes, I keep them in the closet." , a& I$ \; n& f7 B
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嗯，是的，我已把它們收在櫃子裏。
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4 U9 ]' d# T* J- F! p7 k"Good! Go get them, and unplug your system and pack it up justlike / K& z" w" k# y; d# M& x2 P
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it was when you got it. Then take it back to the store youbought it from." # I, Z2 T8 H" S7 _
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" % E$ M, K2 l( }5 o+ O
' a; I% d/ i6 L" Q) q真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。
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8 p# r1 S$ G1 V! I"Well, all right then, I suppose. What do I tell them?" + t! V: N$ y2 ^( ]6 m0 D8 V
; e4 s3 w7 d7 k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." : ^4 I2 z T; d, q
# Z/ D% r! n) l0 i4 u! v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
