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¤@­Ó WordPerfect ¹q¸£¤½¥q­û¤uªº¯u¹ê¹ï¸Ü
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"Ridge Hall computer assistant; may I help you?"
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; x* \0 Q" ^# V! w% kRidge Hall ¹q¸£¤½¥q§A¦n!§Ú¥i¥H¬°±zªA°È¶Ü? " @& B% j6 E+ j) `2 F; l- A

' P! I4 N- Z1 z* D"Yes, well, I'm having trouble with WordPerfect."
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& C6 W0 C& X3 C0 ^, m# h9 j! u2 M¬Oªº¡A§Ú¦³WordPerfectªº°ÝÃD¡C ) ?7 S3 _. w- j: k0 ]

7 H1 G& T$ b& l6 F9 l" Z5 M"What sort of trouble?"
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±z¦³¤°»ò°ÝÃD©O ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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§Ú­è­è¦Û¤w¦b¥´¦rªº®É­Ô¡A¬ðµM¶¡©Ò¦³ªº¦r³£¤£¨£¤F¡C
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* ~  _5 n0 D5 \' M' ]"Went away?"³£¤£¨£¤F¡C
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"They disappeared." $ ]7 D( q$ ]  u* Y$ v+ g! ?  g: C

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"Hmm. So what does your screen look like now?"
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¶â¡A²{¦b§Aªº¿Ã¹õ¬Ý¨ì¤°»òªF¦è¡H
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"Nothing." , @! w3 o  n6 X

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8 p6 |2 b- z! U9 I& n0 h9 Z9 k2 e"Nothing?" , S! h2 @5 g+ @! c

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7 P0 D1 Z9 S' K, g6 d/ e"It's blank; it won't accept anything when I type."
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¿Ã¹õ¬O¥þ¶Âªº¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C
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"Are you still in WordPerfect, or did you get out?" . ^* {: B. c5 F

! K" ?5 ^2 S) l3 d! }1 h# U±z¬O§_ÁÙ¦b¾Þ§@WordPerfect¡AÁÙ¬O¥H¸gÂ÷¶}¤F¡C - j, F- ~% l- f; c7 I( P
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"How do I tell?" 4 Y* O* p& Q- I5 L+ u2 {
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§Ú­n«ç»ò»¡©ú©O¡H 6 e8 }# Y" ?. v9 [9 ~8 I5 I, t

! B, q7 a3 e/ v1 l& b& @  O"Can you see the C: prompt on the screen?"
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0 i4 Z: a1 i& _+ A, u§A¥i¥H¦b¿Ã¹õ¤W¬Ý¨ì C: ªº´£¥Ü²Å¸¹¶Ü¡H ) o" Y3 Z5 D- Y& \/ h
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"What's a sea-prompt?"
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1 X9 B+ g; F; j" u8 f0 z- ]¤°»ò¬O "®üªº´£¥Ü²Å¸¹" ("sea"=®ü¡A©M "C"¦P­µ) - \. i8 f" k2 K( T% v, U  R) o

1 H: x8 g2 `5 I: R7 D"Never mind. Can you move the cursor around on the screen?"
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¤£ºÞ¥¦¤F¡A§A¥i¥H¬Ý¨ì´å¼Ð¦b¿Ã¹õ¤W¶Ü¡H
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"There isn't any cursor; I told you, it won't accept anything Itype." " ~6 [$ l6 _9 A- ?: O) n3 N" m% _
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¿Ã¹õ¤W¨S¦³¥ô¦óªº´å¼Ð¡A§Ú§i¶D§A¡A§Ú¥´ªº¦r¥¦³£¨S¤ÏÀ³¡C 5 U, X$ ~4 m' N& y: }

; u: W" G" M& @* P: I; y5 z3 _"Does your monitor have a power indicator?"
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Åã¥Ü¾¹¤Wªº¹q·½«ü¥Ü¿O¦³¨S¦³«G¡H & l. c! U5 d. I* E( `4 V" y4 e
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"What's a monitor?" % r# I( T. |8 T; l
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¤°»ò¬OÅã¥Ü¾¹¡H
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"It's the thing with the screen on it that looks like a TV. 1 r0 [5 r8 r* A2 C. F3 c: o
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Does ithave a little light that tells you when it's on?" 8 _. t% s* ~' r' g$ \4 X6 l. l4 ?

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I don't know."
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; `( a+ V$ a  E( ^"Well, then look on the back of the monitor and find where 5 g3 b+ u, G6 `$ v; T7 j

5 X" J3 C8 X9 a/ x. vthe powercord goes into it. Can you see that?" + _1 P1 ^% G+ g2 `) l; @
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¨º»ò¡A§A¯à¤£¯à¬Ý±o¨ìÅã¥Ü¾¹«á­±¦³¤@±ø¹q·½½u±µ¦b¤W­±¡H , Z3 e$ a6 a8 y- k- N- `3 j
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"....Yes, I think so."
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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3 R7 C. z1 j$ t"....Yes, it is."
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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§A¨ìÅã¥Ü¾¹«á­±¬Ý¬Ý¡A¦³¨S¦³ª`·N¨ì¦³¨â±ø¹q½u´¡¦b«á­±¡A¤£¬O¥u¦³¤@±ø®@¡H ! x( }) S# Y* {# M$ n/ N

3 q9 J! a$ W- r7 B/ o"No."   K' {; I1 j$ Z# {; k

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"Well, there are. I need you to look back there again and find 5 s% ]9 B' t/ ?0 L
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theother cable." 1 n% m2 H5 @0 p# h8 x

2 A1 A; B$ }, W5 t% o- K4 s- }´N¬O¤F¡A§Ú­n§A¦A¨ìÅã¥Ü¾¹«á­±¥h§ä¥t¤@±ø¹q½u¡C 8 |0 x6 k* {) y* F
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"....Okay, here it is."
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* t" M/ K$ w& V"Follow it for me, and tell me if it's plugged securely into 8 ?; m; o0 Q' b  k: ]1 u

! K; c2 M# t* O( _theback of your computer."   |. b' c8 R5 Y

  `5 a' B$ l5 ^9 X¦A´À§Ú§ä¤U¥h¡A§i¶D§Ú¥¦¦³¨S¦³½T¹ê´¡¦n¦b¹q¸£«á­±¡C # G5 H6 p6 O; Y- o* J  R
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"I can't reach." ' w) Q% [6 P* N( K0 x3 l2 p* J- e
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§Ú·p¤£¨ì¡C 4 u9 {, i7 P( x$ N9 H
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"Uh huh. Well, can you see if it is?"
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¶â¡A¨º»ò¡A§A¬Ý±o¨ì¶Ü¡H + ^$ F  K" u' _" O# M" w' `

- j: q5 G& k4 D; w7 M9 ]"No."
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' P5 p$ K, i& [! u$ p"Even if you maybe put your knee on something and lean way over?" 3 t# u1 e" O. X( v9 ^& g" C/ p6 b
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¨º»ò®³­ÓªF¦è¹Ô°ª¡Aª¦¹L¥h¬Ý¤@¤U¡H
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" d* K+ ~0 }+ [! t( q"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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³á¡A¤£¬O¨¤«×¤£¦n¬Ý¤£¨ì¡A¦Ó¬O¤Ó·t¤F¡C % _8 v, J: }8 q- n$ e0 V
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"Dark?"
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2 O: H9 m) h+ y% \" O( i/ [! Q# h6 ?' J"Yes - the office light is off, and the only light I have is
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comingfrom the window."   R3 P" {, @8 P

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! g+ j5 U+ E7 x" O"Well, turn on the office light then." * R9 W6 i3 S8 ^0 q; x# ^+ M* g* Z" r$ q9 T

" @7 w/ q' [: U, e  E2 y¨º»ò§â¿ë¤½«Çªº¹q¿O³£¥´¶}°Ú¡C 2 G: B) X3 f5 W# G" m6 U
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"I can't." 3 N- r" U0 ^5 L! e9 l4 L

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4 S- D5 A0 C7 Z"No? Why not?" " C" ~" ~' f( F( V

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  p$ d. K  u' N% |+ w' v"Because there's a power outage." ) H; b, i2 R# Z% T4 ^9 a/ P
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  a# f1 Y* C3 D" _/ O  C"A power...... A power outage? Aha! Okay, we've got it licked now. 3 r  G) N0 N5 g3 @/ J

! [2 C/ ~. `% M+ }6 L% E3 Q9 ?) [: U4 t- _Do you still have the boxes and manuals and packing stuff
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! R' S$ `7 J9 z/ G4 S2 z: z5 qyourcomputer came in?" " m, u. O+ J! ?! v( y  l

0 T4 E* R( x2 U  N3 X°±...°±¹q¡H&#@!(& ¡A³á!OK¡A²{¦b¶}©l¥´¥]¡A " |, }$ S* R! y! P+ b) I6 v

7 X, H; z: }3 q& V3 L8 X¹q¸£¤½¥q­û¤u°e¹q¸£¨Ó®Éªº¥]¸Ë½c©M¨Ï¥Î¤â¥U³£ÁÙ¦b¶Ü¡H
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"Well, yes, I keep them in the closet."
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9 ]( O. s6 R8 ]"Good! Go get them, and unplug your system and pack it up justlike   S% K7 N9 V5 f$ W, J

- R, e. p3 K: t1 Kit was when you got it. Then take it back to the store youbought it from."
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«Ü¦n!¥h§â¥¦­Ì®³¥X¨Ó¡AµM«á§â¹q¸£·h¤U¨Ó¥]¸Ë¦n¡A & u3 S9 B" f! g+ c" E  f, w5 z

, m1 s* ]  ]/ Z´N¹³­è°e¨Óªº®É­Ô¤@¼Ë¡CµM«á¬Ý§A¦b¨ºùضRªº¡A§â¥¦°e¦^¥h¡C 5 k7 q$ P' J2 L/ J! ~7 h. X

+ q5 X0 ~  Y& U"Really? Is it that bad?" 3 _# }, F% g7 c1 T" n

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  \0 G- z! T( a6 G"Yes, I'm afraid it is."
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¬Oªº¡A®£©È¬O³o¼Ë¤Fªº¡C
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"Well, all right then, I suppose. What do I tell them?" ) l/ w  M1 p8 I% a% u8 M
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³á¡A§Ú·Q¤j·§´N¬O³o¼Ë¤lªº¡C¨º§Ú­n«ç¼Ë¸ò¥L­Ì»¡©O¡H
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: m( _( _& W0 D, p"Tell them you're too stupid to own a computer."
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