Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" / y. U4 u/ a8 {! h+ [/ `, o6 j
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Ridge Hall 電腦公司你好!我可以為您服務嗎? ) r1 Z+ n. r/ ~: K6 h
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"Yes, well, I'm having trouble with WordPerfect." 1 f( V5 ^$ C: O: Y# t
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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) q+ E: n6 }# K4 Q0 K1 h0 y; R4 s您有什麼問題呢 ? # v- Q2 @" t; U6 `* W5 N* ^
& {- y, N j0 z* j"Well, I was just typing along, and all of a sudden the words wentaway." 4 U7 J2 X J* ]. C1 r- j0 ~. _5 ^
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我剛剛自已在打字的時候，突然間所有的字都不見了。 " W& y( Q, N7 k; E/ X
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"Went away?"都不見了。 * l5 h8 J x7 H( |. C# t8 q, p
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"They disappeared."
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它們都不見了。 1 L; C3 v1 |; K5 k
- X. S( o4 B- ?4 A3 o$ o1 L0 ["Hmm. So what does your screen look like now?" % x1 @, C& j0 Q6 X8 A; p1 a
$ ` g: b& |2 G' |1 y7 w% \% N9 n嗯，現在你的螢幕看到什麼東西？
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"Nothing."
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, h" _" [3 E/ M, i* G( |/ ]沒有任何東西。 " a1 A8 v- p* e
5 e- y, K! A* \"Nothing?"
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/ r9 k6 J# a& @6 H* G沒有任何東西？ " ~* X1 ^6 W+ A# y: {
* a. i+ Z9 o4 L6 V- ^, E"It's blank; it won't accept anything when I type." ' R6 ^! b* w$ w: [- F2 s9 m; W1 U
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螢幕是全黑的，我打的字它都沒反應。 ) W( P2 W" W0 }' j1 w' f1 x
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"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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+ o, I) p# }6 Z5 @5 O+ {"How do I tell?"
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我要怎麼說明呢？ : j$ o K W1 S& |# e
' o2 C( b3 y8 | c"Can you see the C: prompt on the screen?" 7 ]) t" _4 {8 t
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你可以在螢幕上看到 C: 的提示符號嗎？ - L& M9 b; g0 [# o4 K, A
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"What's a sea-prompt?"
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8 I2 O* W% j% g' E0 I7 X7 }什麼是 "海的提示符號" ("sea"=海，和 "C"同音) . ]( V' y7 H! t3 A+ |7 A( @+ ~' Q
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"Never mind. Can you move the cursor around on the screen?" + r: p* q( i/ S. o
- p9 z9 `1 |( Y( l9 C( i不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ( a0 ]4 X: c( Y" l8 j {- C1 f
/ }% ]; q1 l9 x5 N U# v1 _螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 7 P0 K, i# W8 U# }
% X6 m0 S0 l9 g6 c"Does your monitor have a power indicator?" 2 d0 N3 @! F& p
, _% n( t6 Z9 r6 S2 v& @. I' g6 I5 k顯示器上的電源指示燈有沒有亮？ 2 ^# N* q6 K. k
- R- k* h) [1 I5 ?"What's a monitor?" / L' W" W, q3 p' W k' C- S
4 M) u9 M3 D9 y9 w6 R' R什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. 4 R9 V( X$ ~' R
8 T6 e* l/ g9 ?: O+ s/ V' z/ w6 F$ GDoes ithave a little light that tells you when it's on?" : x5 t) c! a7 }) S8 G$ F7 `/ o- E T
- {) j n( K4 @就是那個看起像電視的螢幕， . `6 h) Y9 s+ X* p
* d! X) M7 v2 m! S1 k0 x有沒有一個小光點告訴你它是開著的？ ) D) I: K6 q t
% ?; B7 S% x, b, M! o* X- AI don't know."
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我不懂耶。 " _ G9 d, l& S& g6 x
2 b3 e" Q5 ~" g- v1 V+ Q"Well, then look on the back of the monitor and find where
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9 n# E E: b! z* `: {0 W7 Jthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so." 6 s: C, l) r+ t9 x' Q/ ?/ b) E- [
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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, N' S: R4 ~9 n4 o, U# M0 _% L, g太棒了，沿著電線找下去，看它有沒有沒插在牆上？ ) t) D8 Q, O% M% j
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"....Yes, it is." $ Q1 _1 D$ M* Z5 K$ {
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有啊!
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% F6 A: O l) J3 N"When you were behind the monitor, did you notice that there were 0 g1 j/ @5 } g" m3 q; r
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ % E% u5 k/ j- y5 _
& Y! A% W# s2 R7 h; L"No." 2 l* Q1 m3 L4 o/ i/ P! z: F9 p# Z
) w: W+ k1 p2 Q' \; j沒有。
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$ W0 ^+ i0 o7 P7 V9 T2 C"Well, there are. I need you to look back there again and find
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% b; W! D% e4 F; C0 }" k6 jtheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 0 w6 f& d. D! c
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"....Okay, here it is."
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OK，找到了。 ; T5 H( z% j$ X+ f2 U
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer." 6 U- y F, ^, Y$ O) X
8 c. u* d1 n' V% `( O5 u再替我找下去，告訴我它有沒有確實插好在電腦後面。
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4 F/ L7 N4 K- m"I can't reach." & m& j7 M/ k- F% d0 U2 j6 Z4 V
1 v4 q# T! i- J' C. i3 G. A- G8 |我搆不到。
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"Uh huh. Well, can you see if it is?"
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4 n: t' u: B; S T! K嗯，那麼，你看得到嗎？ 3 L& I! X: d2 c) e* l
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"No." % r0 }& W( v+ N }2 {" `0 C
; G' x$ C- T3 | J# m: b看不到。
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5 B! G( f" g6 Y; Y"Even if you maybe put your knee on something and lean way over?" 8 X6 m# }& v( s6 A9 r7 A+ E
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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' S0 v# g' ]) b4 S喔，不是角度不好看不到，而是太暗了。
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5 a1 w m w# f9 J3 K; v$ Q"Dark?"
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5 _5 _& k% \! Q" [- ^" v太暗？ ; {" A2 @/ S+ f: T! R* n% q
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"Yes - the office light is off, and the only light I have is 0 I: h) M. f1 ?. B) N
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comingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : n" A3 ?# y" O7 D, [7 i
3 `1 V' E% j8 [& b& S! v: q4 w7 }+ I"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 $ U- _, c2 ?1 w
& \ m: e; K4 n0 u"I can't." ' B% d" H V# z; K8 o: N
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沒辦法。
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"No? Why not?" , ` T3 `0 j# o! u) y- d
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沒辨法？為什麼？ ' J5 I' v7 X, t* i4 T
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"Because there's a power outage."
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- m5 r/ w( J9 p因為停電啊! . `0 d9 j! }8 z5 h: y6 r
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"A power...... A power outage? Aha! Okay, we've got it licked now. . u- x( `0 M$ }8 v
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Do you still have the boxes and manuals and packing stuff
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9 x" q6 [' x$ X4 Ryourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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% m9 Q' @4 ^6 g; F# U" a7 ~電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 0 b& y( p3 F1 B9 I* _- C
) x5 f9 V9 _" n嗯，是的，我已把它們收在櫃子裏。
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2 ^. a1 ?3 s8 X8 Y; L"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." $ n5 u3 \# `* i b
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ' a* f9 O4 I2 O' _6 y0 c2 [8 ?
! M) F' f S" z5 y"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？
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! `; K& j4 r1 h; G# f9 {"Yes, I'm afraid it is." 1 c( U& Z8 K/ S4 O
- `/ e4 H- ~* |3 L6 ?5 i C X是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?" 7 ?7 R% ~" A( [: w7 Z4 S7 F9 Y
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 2 M. G3 E5 x# \1 }4 K6 v& J% E! c) h
& Y" w6 R8 h% X"Tell them you're too stupid to own a computer."
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% F+ B& Z/ G+ q d- \1 H' _就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
