Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 4 p3 K: U% O3 k3 \% J# V& i
' b; }$ z6 }8 Q3 X"Ridge Hall computer assistant; may I help you?"
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$ l' a) }6 X/ _* k" ]Ridge Hall 電腦公司你好!我可以為您服務嗎?
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+ C% D. A' @4 H: P! r3 o U) O" Z"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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6 x" u' ]. t! g3 q+ | Q"What sort of trouble?"
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/ n {+ u! y9 j' o8 j9 S: ^您有什麼問題呢 ? % F; ]+ e g* K; g4 ]" n$ {
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"Well, I was just typing along, and all of a sudden the words wentaway." % g; s! i( ^$ K0 r
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我剛剛自已在打字的時候，突然間所有的字都不見了。 ( ]! v8 Z, k) I/ L9 D& n
% @3 Z/ D# f( l& I"Went away?"都不見了。 " T/ Z5 E" o* k6 U" Y
) b% O% ]% V4 ^/ F* z5 o, p"They disappeared."
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它們都不見了。
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. n6 m9 K8 j+ @, \6 }"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 6 @9 n. M! B2 m( _ O
$ c6 V$ }: U1 U! K& \! m$ s沒有任何東西。 6 \. o8 \! U, |1 f
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"Nothing?" ( K% z! L( C4 H! T
( o6 {8 U& R. \0 I; Y/ K0 D沒有任何東西？
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8 Y& G( j# V3 Y5 x"It's blank; it won't accept anything when I type." ; k. J6 E3 \9 z& n1 M
; G; ?6 N# D2 T# @& y+ f6 a螢幕是全黑的，我打的字它都沒反應。 . u6 w& O5 P; o2 ]' O: i7 d
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"Are you still in WordPerfect, or did you get out?" / j" X$ H- t0 u% c+ s
- R5 E- i* D; `, S! d您是否還在操作WordPerfect，還是以經離開了。
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* B* `- a5 ~! K- G"How do I tell?"
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# d9 X. O3 ~+ X) r, l* M我要怎麼說明呢？ p0 V' g! E" A7 b2 v
) u$ ^) _) [8 L6 D9 K"Can you see the C: prompt on the screen?"
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& u6 n6 y! O4 i' S6 P你可以在螢幕上看到 C: 的提示符號嗎？
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0 c% i, I6 ]8 k1 J) `- x"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 G5 e( e) F) P: Z! b3 {
2 a& v7 f; j9 K/ `$ H. m- G# ]"Never mind. Can you move the cursor around on the screen?"
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9 m' I# ^* s2 k& Z" O不管它了，你可以看到游標在螢幕上嗎？
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7 l2 _8 P4 R) @6 a- }" e& t"There isn't any cursor; I told you, it won't accept anything Itype."
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- ]7 X$ k0 D4 b螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 + u0 G& K) E6 ~! C0 T* s4 z$ n7 ^
! T. h2 L6 S+ ]+ A, d' K"Does your monitor have a power indicator?" - H9 [# \6 V3 e
' {. w7 d5 i( I2 L* _顯示器上的電源指示燈有沒有亮？
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n6 M+ ?! t# N$ x+ M"What's a monitor?" & F7 w0 F: k* s' i, F+ d: N
% N( H1 q6 e2 d: Y$ H G8 B什麼是顯示器？ 6 B9 ]5 F9 Y" U* E
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"It's the thing with the screen on it that looks like a TV. $ k. y* {: j! P) m
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Does ithave a little light that tells you when it's on?"
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, C$ l: f6 B5 ^0 |( R就是那個看起像電視的螢幕， 9 c: a6 z0 ^( @% {( `# e
3 |2 o+ @# Y5 n) O有沒有一個小光點告訴你它是開著的？ ) \# `- f1 |8 `3 h7 F- k
" _* z2 ^8 H. e; [! n7 NI don't know."
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我不懂耶。
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"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% k' q, m6 l' ]) `"....Yes, I think so."
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是，我想我看到了。 + N1 Y. o" j4 m
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 8 f2 n! h' T/ h% V
9 u! ~0 w, C2 y太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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"....Yes, it is." 3 A/ w6 C2 I `! K5 ^ n
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有啊! I, z% _+ |' h! r2 a
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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6 A( E, U. U1 Z/ D你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 t# {4 {. u$ ^1 ]$ F+ m- b
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"No." 9 d0 {5 G+ t) b. L; p0 _
$ O. O4 r# @; z2 z# u7 ]# @沒有。
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"Well, there are. I need you to look back there again and find
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: B1 T$ M! k2 v- s( B* rtheother cable." 8 }/ G1 [3 K* [* b; [
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就是了，我要你再到顯示器後面去找另一條電線。 ^; O6 C2 {- s: w) B
' P' q! U$ `, u3 g% `% \"....Okay, here it is."
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. z8 Q* L0 l$ ^! [OK，找到了。
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4 h0 U; _% k# K4 z2 G( q$ S4 A"Follow it for me, and tell me if it's plugged securely into # c9 p# a' P& _0 Y2 A
( p6 P4 N/ ^1 x- n. P9 X' U: v- y3 y: i7 Stheback of your computer."
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7 _2 ?- b; m7 k再替我找下去，告訴我它有沒有確實插好在電腦後面。 5 ~1 v, N0 M0 T
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"I can't reach." 1 j k! C$ E$ v0 L
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我搆不到。 7 e1 t: o0 o( ~% s c$ B5 \
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"Uh huh. Well, can you see if it is?" " C0 _( T* A! H% l1 A
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嗯，那麼，你看得到嗎？ ) |* r; h+ p9 K3 X0 A5 K" b# d; o
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"No." ) D, `9 u7 X1 ~, M5 x% i( p" j
" x4 ]! c/ q" K9 U' G看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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+ }( R, F' [: k- ^7 t. S"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。 & a2 |! E2 _. }' _
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"Dark?"
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7 E. u# J) ^) w N太暗？
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"Yes - the office light is off, and the only light I have is 2 {% W8 T- S, K1 B9 f* H
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comingfrom the window." 5 ~% ^/ I" H+ a4 D& X+ R6 d/ ]
9 f% r* H+ m4 o% M是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' R3 M( I0 W+ ]9 u' F ^
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"Well, turn on the office light then." 5 Q+ i* C$ |) L( P: Q" P
* R5 i: a/ d8 K3 a, q# w那麼把辨公室的電燈都打開啊。 5 x/ T% u9 K5 s
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"I can't."
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沒辦法。 & h9 v. g! v S& \3 x ?
+ k; m9 [( C. V9 D% v1 O( }"No? Why not?"
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4 T" o/ F/ c+ y沒辨法？為什麼？
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"Because there's a power outage." 4 C' Q7 K& t% ~0 T% k5 ?
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因為停電啊! 5 @6 \: o2 ?# E6 w5 {
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"A power...... A power outage? Aha! Okay, we've got it licked now. 3 ]* A: R, s/ V8 f4 \$ n% ~
$ k0 T# b+ r, k( ^* X( a$ @$ lDo you still have the boxes and manuals and packing stuff
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E1 `0 j) V" V0 I) Ryourcomputer came in?" + P, H) {7 ?0 s" [6 \* u) a* O1 j
( O0 q. F2 x0 G$ j" [. |9 u停...停電？&#@!(& ，喔!OK，現在開始打包，
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/ N _( E x$ H0 J- a7 I8 X電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet." 9 z4 C/ J- L9 \# t1 d
% d- A3 @- X( K0 i% @嗯，是的，我已把它們收在櫃子裏。 0 J5 T) \% R. u* P
6 @' j3 `& P: }' ], @# A: r/ @"Good! Go get them, and unplug your system and pack it up justlike
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: |5 K9 W2 R0 x9 Y/ Z9 M8 Yit was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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2 ]6 N+ R) T9 f5 }3 ?& ^就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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' r2 O* T0 H% S7 _"Really? Is it that bad?"
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+ X+ E+ ]% k0 h! }真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is." + V" e- v) v( Y" a+ I& K
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是的，恐怕是這樣了的。 * l; g# S" S7 |2 d6 |7 a& b& o
" v% A2 E2 U* T4 _7 F"Well, all right then, I suppose. What do I tell them?" ) p# W9 j3 Y5 x6 v' H
* c- ] u0 S$ u9 H3 q' C喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer."
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8 S0 ?- {$ ~+ A, T; l就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
