Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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9 Y2 r* o% {* q1 C0 Q8 f"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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% U* U: {+ e& ]9 N4 k# V" U- T1 ]"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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+ p1 b7 ] c; a7 {您有什麼問題呢 ? ! F* N4 E- w2 m' ` @, [) C* J
% G5 N2 R+ v$ J$ \% h- W"Well, I was just typing along, and all of a sudden the words wentaway."
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& J2 E/ I) X$ d; A- \9 t# `) K) B, A& W我剛剛自已在打字的時候，突然間所有的字都不見了。 : L3 m ~; ~3 L* o3 {: X7 _
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"Went away?"都不見了。
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"They disappeared." ; |/ z& L) M' R) Z; H) L( s8 [
) L4 I/ d2 f% K$ ]& x# b! j, Y6 `6 @它們都不見了。
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"Hmm. So what does your screen look like now?"
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( c) Q! A& O; P( C/ _% W' }4 j嗯，現在你的螢幕看到什麼東西？
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"Nothing." , }4 S: B% O! r6 V
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沒有任何東西。 % z0 p C ^9 Z' w, I
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"Nothing?" . G" b/ o% C" X) U. b1 S
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沒有任何東西？ ! ?6 q! s* l: g, k, _1 J$ Q& h
, \# E l, D; n' r8 ]1 D"It's blank; it won't accept anything when I type." $ G' ?1 y+ Z" w. Y
: \! C5 k, `/ }+ t8 D" p: }5 @8 N螢幕是全黑的，我打的字它都沒反應。
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" u( ?5 z" Y! }# c3 T"Are you still in WordPerfect, or did you get out?"
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* M( f9 n8 S* _. Y您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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0 P) H Q& x5 Z7 v3 n/ ?我要怎麼說明呢？ 2 `1 r4 C$ u% T* |; ^+ H8 x
' }* W% U# P- h6 t) \"Can you see the C: prompt on the screen?" ! x- f# {8 N; m8 Z, X
6 Y' o5 V3 }: j, x* L4 R你可以在螢幕上看到 C: 的提示符號嗎？
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3 j$ g+ C/ \' q4 V( k! B0 _"What's a sea-prompt?" ( x5 q$ C% P5 y/ Q, |9 q
7 l9 s Z: V5 l$ }什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 7 F/ M& F( @; y/ j
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"Never mind. Can you move the cursor around on the screen?" ( S# j2 `/ `& R# _# {
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype."
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1 ~: n# p1 ?! N7 m& H) m0 o螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 5 L" A" p- Y9 T9 d
e7 G3 Y7 M# B- b) M"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ . H! K% v f) A& M8 t+ |: Q
; S2 u7 z3 P F: M"What's a monitor?"
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; ^" {! ~: b8 [. U M% F1 f6 F" I什麼是顯示器？
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# m0 L& N* O) C2 `2 z9 ?"It's the thing with the screen on it that looks like a TV. 7 M/ ]) m* w- H H2 R
$ v' b! M# D, HDoes ithave a little light that tells you when it's on?" . H5 y# e/ j+ J6 Y/ Y
. t+ r% m* v" [8 I就是那個看起像電視的螢幕， ' M4 o' @4 H [5 T3 f3 u
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有沒有一個小光點告訴你它是開著的？ & E4 H# `& u9 M& c# W
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I don't know."
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我不懂耶。 " O) d9 Z0 p3 r0 S' I
" x1 P6 M/ ^9 o3 t% z5 `1 O+ C8 l"Well, then look on the back of the monitor and find where $ `0 R+ g3 ~5 t2 c6 o3 Z/ y9 b
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the powercord goes into it. Can you see that?" 1 U% c4 Y' K. X
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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"....Yes, I think so."
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. q' _9 }* c0 S" X7 G1 a: c' ~是，我想我看到了。 o8 d! k8 w; c8 J8 t: c
* K) A$ Q8 D6 ~4 L6 c" u"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 1 m- o A: p/ m6 p! k
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"....Yes, it is." # @; l* C" ~9 ]! I# o- Y+ m0 P
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有啊!
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2 ]# @: o6 [6 J0 @. J' h- `8 G1 D"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 6 {$ W7 v0 \5 Z5 v( u: J( c
7 K8 x3 I' x3 i. ]) `0 R+ Z"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 , `/ Z* Y" O: p W
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"....Okay, here it is." 7 u5 m" q# S9 m% }8 D' ?
* k, x7 R% ]2 @- A" n& ^% E9 |OK，找到了。
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"Follow it for me, and tell me if it's plugged securely into + {5 P |8 u+ l9 K" z& r
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theback of your computer." / V& g+ [, I% P l/ y( ?
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 # {/ b% e$ O' ?) a7 n) t, F
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"I can't reach." # K) L; o, x0 Q. Y* {
9 ]2 @7 V( u% a( N6 ~8 K0 d5 w我搆不到。 / B& {; m( ?6 R
0 P& J5 W( J+ |; B, B$ y"Uh huh. Well, can you see if it is?"
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j2 q* M* _$ Y8 Z. N. |2 \嗯，那麼，你看得到嗎？ 6 e8 C# D: ]. V9 r6 X# f
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"No."
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看不到。
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"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 3 \3 u1 i1 w+ X1 {5 D- p7 m
! c$ P, `7 Q6 S0 Q1 ^1 s/ ~+ c"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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喔，不是角度不好看不到，而是太暗了。
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2 |5 ]8 O6 ]# ?( A$ ^"Dark?"
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太暗？
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"Yes - the office light is off, and the only light I have is 5 d3 U$ J3 `4 b1 P
# D3 [) G9 t/ } Ucomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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% ~7 C1 G7 ?5 i& a"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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"I can't."
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5 P _" O' j9 v+ e3 h7 ~沒辦法。
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+ \) w8 z2 G: g) v4 t- W"No? Why not?"
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- q6 @ L* Q: n0 u沒辨法？為什麼？
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"Because there's a power outage." ( T3 d5 Q$ @! s1 \
d0 y% u: u' g( s; `! c因為停電啊! , Y2 s( K X6 x. g4 A! Z* H) t" h
1 h' h8 A% L; m"A power...... A power outage? Aha! Okay, we've got it licked now.
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( L3 ^: A. c3 |. P- ODo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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1 V& V/ p5 e3 ^# W嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好， 9 `- E, x" r7 k/ ~; Q4 B3 `: }4 c
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 # q+ R6 K7 C3 }1 F- r0 b
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"Really? Is it that bad?" 8 Q r8 o# e0 I" O( \$ H
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真的嗎？是它壞掉了嗎？ / A* ~, \7 M3 E, m; B$ R" Q# E/ M2 c
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"Yes, I'm afraid it is." , Q7 F% \6 M* n
3 X( x+ y. n4 q8 ~, }7 b6 q是的，恐怕是這樣了的。 & }: K( J) N1 j
/ q1 t1 w8 n4 J: ]"Well, all right then, I suppose. What do I tell them?" 5 f" i |) ~ R3 x" k
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." 7 }' U( e- B, Q u
2 ?: [0 t; S" H1 Z+ C! v就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
