Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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4 |1 o( e+ q3 j"Ridge Hall computer assistant; may I help you?" 2 S: g1 A, G) S4 c
! ]4 m4 d, O" u; U% kRidge Hall 電腦公司你好!我可以為您服務嗎?
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! o: L0 s# q: ["Yes, well, I'm having trouble with WordPerfect." . {7 M' b$ G) S
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是的，我有WordPerfect的問題。 : [" q) l6 o0 v, _
6 \, M; X H8 O# a; ~"What sort of trouble?" ( |( r6 W& J0 E2 e0 C
8 o7 P- S4 H- r* F+ ^( [2 }( t$ M您有什麼問題呢 ?
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- b3 t J4 Z9 @"Well, I was just typing along, and all of a sudden the words wentaway." & m0 v8 Z% W/ E! Z/ L8 N
' V# m2 P3 C+ R1 F3 U4 G: ^4 _( i我剛剛自已在打字的時候，突然間所有的字都不見了。
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; Y8 i. s. i1 d, d6 Y. X"Went away?"都不見了。
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"They disappeared." ; ?, z4 J6 s1 ] e, z0 I
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它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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; s$ N" I) N; h$ R8 Y( G+ l( K" h"Nothing." 6 x1 x/ D/ G! q+ q
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沒有任何東西。 + W/ }. }# i9 c' B
! D# {/ c+ r w) Z% x"Nothing?"
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- D& v6 n! t4 u" }8 A @沒有任何東西？
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4 W1 [. p/ T$ x! g"It's blank; it won't accept anything when I type." + L; @" ]5 V) u
+ C Z+ \* n: s) R螢幕是全黑的，我打的字它都沒反應。
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6 q2 w) T% r0 M7 _. t"Are you still in WordPerfect, or did you get out?" ( v8 R$ q" z9 D+ n+ _& `
+ |$ I" s. a5 r* Y' ?# q& O您是否還在操作WordPerfect，還是以經離開了。 2 k2 }$ e+ H; S7 @- g3 ~
2 x% r& Y6 }0 O& D, } L"How do I tell?" # r" X" A# f. v9 P& {8 ^+ g
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我要怎麼說明呢？ 0 Z% N F; B% x$ ~0 n9 ?: j: T6 o
$ i2 I4 s- D; P3 I1 ?"Can you see the C: prompt on the screen?"
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) {8 j4 u9 j5 v2 v( R* g: a你可以在螢幕上看到 C: 的提示符號嗎？
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b: n* P& d4 J3 k"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) & _0 D$ O8 y1 c! I8 j" k: r
/ n6 J2 x6 g# I9 j"Never mind. Can you move the cursor around on the screen?" 8 G6 J2 m- D9 h
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不管它了，你可以看到游標在螢幕上嗎？
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8 k) |) {- v8 }) W* a8 V"There isn't any cursor; I told you, it won't accept anything Itype." 6 f& I" ]. M# {- I# B: V" P% R
2 ]+ D3 n3 z& k& k: m螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 }; ^% P! s9 t- W) v" }$ H
! U. [3 x; A: D% A5 R8 o. ["Does your monitor have a power indicator?" ' [9 G' t# v1 o+ `
) X( t6 G! E9 [顯示器上的電源指示燈有沒有亮？
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, s5 C/ R7 i! o; W4 v' D2 ~5 X' k"What's a monitor?"
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! D0 p! C( P# X4 R* O3 r. G什麼是顯示器？
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2 x! y2 ?- z- \ X) h"It's the thing with the screen on it that looks like a TV. N. q0 r, I5 f; L+ n8 d9 Z
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Does ithave a little light that tells you when it's on?" 4 f9 O7 V j8 a7 L/ x0 v5 }
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就是那個看起像電視的螢幕，
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+ L5 \- j5 u0 U. D: s有沒有一個小光點告訴你它是開著的？ F6 U9 G1 h- o( n/ \
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I don't know."
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我不懂耶。
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& k# O8 y3 t. i& t/ F$ f1 \1 ~"Well, then look on the back of the monitor and find where / S& W! H, l2 Q! N
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the powercord goes into it. Can you see that?" 1 ^6 h2 m& Q( Q; u' Z) u7 X6 G
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ 4 B3 @: Z* S: b
- d3 u. B* G6 M, @' a; P6 l"....Yes, I think so." ( _2 C; _( U( j6 ^1 x7 D
2 w+ ^; T! I$ E4 t6 O2 c# P& m是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." 1 ?# }5 Z) ~; J
5 F F8 B% O/ d1 O' u太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 9 t+ ~! |6 v: ]4 H' m4 J2 u D7 F' i
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"....Yes, it is."
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有啊! ' r* g5 S m$ {
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"When you were behind the monitor, did you notice that there were
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 1 h3 O6 c& C3 ^) `2 M
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"No."
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沒有。
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"Well, there are. I need you to look back there again and find
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 $ `$ p1 m2 [) D' N; V" C
$ D/ h; ~: Y1 u& \) m+ S5 X! b"....Okay, here it is."
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OK，找到了。 % P2 j, r2 D; P2 p
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"Follow it for me, and tell me if it's plugged securely into
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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- W* a( p9 G$ U9 g9 X我搆不到。 , l4 w- P8 x( a$ \
* S7 `. H- X& e2 n5 A2 y"Uh huh. Well, can you see if it is?"
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0 X1 g" Z# Q0 v嗯，那麼，你看得到嗎？ * P. D, A' e7 G, p2 T
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"No."
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* r: f. g2 F0 D ] r9 a, \# X看不到。 2 m8 X- t$ r8 @6 o
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"Even if you maybe put your knee on something and lean way over?" ! M. X6 }* z6 x8 h
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 _5 u, Q7 n- i4 A- P) u' J; l- ^. Z
) e( i! U* ^3 J. V. o/ x u* X0 |喔，不是角度不好看不到，而是太暗了。
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6 Q7 g% A" n/ I"Dark?"
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) z7 G" |9 ]' n1 T0 }; o太暗？
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7 O5 i) C! e( x8 v& ~% Y"Yes - the office light is off, and the only light I have is
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5 \$ k9 A' ^4 y$ |+ pcomingfrom the window." 9 W' J$ p7 X$ X
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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6 [2 b. f% S; I* |: r9 }+ s那麼把辨公室的電燈都打開啊。 ( i& x! v1 I7 {1 Y) B5 ~, S y
" O- T7 p0 F i# ?! P7 I* {: F"I can't." 1 ?+ o7 [* s: k) ?
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沒辦法。 & ~5 S4 b: L1 N5 R! x d
" D# S; f) o, {( y" r, Z6 `"No? Why not?"
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) F- q' w6 @% e) m/ V沒辨法？為什麼？ 6 p9 O! G* i/ [. O
/ E0 O- I0 w: ?: _0 R2 i"Because there's a power outage."
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因為停電啊! 0 `/ K, N$ D3 T
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"A power...... A power outage? Aha! Okay, we've got it licked now. , v3 C, S% r9 e- C j" d
$ j/ y* p8 f/ a2 m1 Z5 kDo you still have the boxes and manuals and packing stuff
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% q8 s5 T; [9 P2 d( ~# j( |. V; ryourcomputer came in?" 8 V2 w- Z6 O3 W+ `
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停...停電？&#@!(& ，喔!OK，現在開始打包， * L4 I4 O+ p; G# [& U7 {
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 m# F+ L9 i1 s# K" ]" [: M
9 y: P% w0 z1 ^8 R' C"Well, yes, I keep them in the closet." $ G ]1 T; S y: p" o! ~
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嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from." " z/ t" w5 _4 k) z1 l* a. W
- w" m# `) o) l6 S3 g4 d3 Q4 W6 R f. c很好!去把它們拿出來，然後把電腦搬下來包裝好， 2 y! V9 T. o! V0 f0 R2 \+ p6 }& @# i
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?" 3 u' t3 i# \: ], N: j
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真的嗎？是它壞掉了嗎？ ; d2 @# G6 G) Y& s6 q! r( b# J. N4 @
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 4 U+ G% [) T2 d
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"Well, all right then, I suppose. What do I tell them?" 5 ]7 ~$ x2 \( c
; l: G+ B4 [) Q H+ m0 d1 i0 m; k喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ 5 y$ Z3 c" }$ R4 k) h% _% N1 O2 i
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"Tell them you're too stupid to own a computer." * M: H( x! O6 g/ k
2 C$ x6 @2 B \8 j7 t) j" B就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
