Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 & M$ A3 Q9 j9 g, P6 t5 A
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"Ridge Hall computer assistant; may I help you?" ) h! @, P) z# w
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 # z& o0 h, K: D
- A, H& f7 Q& W, m9 |"What sort of trouble?"
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- f3 c% p4 b' \+ X5 R您有什麼問題呢 ?
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# f, P) y$ a, l; b"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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6 O9 c9 J9 [, g# A"Went away?"都不見了。 ; o; Z* z q! q1 j; \
) I- C) i, h% s W( w. u: u"They disappeared." " A0 |9 C- b `1 t2 Y& h
5 i/ ^+ d* F5 O o& n2 D& t它們都不見了。 , E2 |* D( x g! r9 ]2 k
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？
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. ]9 y6 Q$ z, B5 R/ M Q"Nothing." 2 J8 l) x; z* o* P W6 m
9 p9 A+ H5 g$ |$ l沒有任何東西。
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"Nothing?"
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沒有任何東西？
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"It's blank; it won't accept anything when I type." 3 h: N. C3 w! G& G* C, z
- d$ l/ H: a' ^8 Z螢幕是全黑的，我打的字它都沒反應。
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5 L, I1 z, V w. [1 f4 B"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？ $ \# W" F: W x* t
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"Can you see the C: prompt on the screen?" 2 t" N. f) U- O4 r. @) b/ K4 v: A) _
& f- U' M0 J4 p- O, |) @0 z你可以在螢幕上看到 C: 的提示符號嗎？
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3 `: [& k) M9 j: t; R8 m1 H"What's a sea-prompt?"
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0 u2 z/ F( b7 R6 z' W. S" k什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 8 G# C5 F- h/ i1 G5 b% w( ?
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"Never mind. Can you move the cursor around on the screen?" 0 y3 `, v" w1 H
|& T5 t! H" G- G; X不管它了，你可以看到游標在螢幕上嗎？ ! l+ Q. ?3 L9 T; \
7 O. G* R! k+ j, ?- A9 ["There isn't any cursor; I told you, it won't accept anything Itype." 4 {) i- k0 f. G& F8 q
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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' s1 w, @1 b* z& W( d"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?"
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2 n" ^9 {( o; m+ m2 Y' i# H什麼是顯示器？ ; \* ]& @3 A& H5 P, P, ~
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"It's the thing with the screen on it that looks like a TV. & E4 m) e. E) G& C
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Does ithave a little light that tells you when it's on?" ! `5 T+ r3 s0 l) h
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就是那個看起像電視的螢幕， & E/ ]- E4 J' Y" @; r$ w6 N/ T
% |; L7 `2 N$ ]' U: a# j- O有沒有一個小光點告訴你它是開著的？ ( _) J5 G! Q1 B0 h3 D" g
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I don't know."
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我不懂耶。
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4 F5 f) h; J n' }9 m1 c" ?"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) _ M7 M) {. |% J
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"....Yes, I think so." / X3 Y6 w8 o B" m- [ C* s: q& [" w
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是，我想我看到了。 & m! Z; k$ X" t% P) @: M1 L6 g
- \3 T' _& W# c, C+ N"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." % y2 u0 P3 e/ T/ K3 D" Y, F8 K
* H4 H) M! {" f- k& I1 x0 \太棒了，沿著電線找下去，看它有沒有沒插在牆上？ P% l) B4 B+ L+ B7 h, `2 n( ~
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"....Yes, it is." ! V( `+ E9 d O
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有啊! 4 r& T$ o- w6 b2 Y* Q
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"When you were behind the monitor, did you notice that there were 0 h3 z7 Z2 m9 f* R, u3 z P' I
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two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 1 d0 M9 J' Y6 q( x) r
" _+ \+ T0 q, ~& z! S5 R1 u沒有。 % a# d8 l# `4 c. C& A' t6 d( L
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"Well, there are. I need you to look back there again and find
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theother cable." ' S8 U$ K l3 ?1 j5 w
* T2 E0 a4 ?+ H7 t8 S) i" W! w就是了，我要你再到顯示器後面去找另一條電線。 ( P- k! m) N0 }
6 E; y" \$ ^0 R"....Okay, here it is."
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" S. f; v/ f+ o' V2 a) FOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into & Q8 X( i/ i2 ]" a9 w) B- `
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theback of your computer."
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) d$ [: ]1 V7 V/ D, D1 ?; w再替我找下去，告訴我它有沒有確實插好在電腦後面。 & S, L {1 z4 w$ ?( B
+ u5 y% d# S- O3 k! x# z0 f"I can't reach."
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我搆不到。
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7 l4 Z P7 ^! C" G$ L$ }2 a"Uh huh. Well, can you see if it is?" , M4 }" h! L$ P2 T& t
# X" ]) u* y0 ]* [; y; z嗯，那麼，你看得到嗎？ / g% F9 Z" h! Y
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"No." : d# @! G( J1 r4 p: Y5 K4 p+ J; c
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看不到。
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% i+ ^% R3 f# K) |9 f" X"Even if you maybe put your knee on something and lean way over?"
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# \: ]# e. Y3 M% v, }. p% D那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." % i/ `$ h2 f h+ G1 ]
3 T2 X8 f0 p' g, e* D8 a喔，不是角度不好看不到，而是太暗了。 ' o4 l# O% J! y1 [
4 b4 n( Q7 B/ m: }/ l. ?6 M7 h5 P$ u" L"Dark?"
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太暗？ ) I' v) e; l0 w0 h9 P" n7 e
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"Yes - the office light is off, and the only light I have is
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; u% D# l2 z' y+ m. acomingfrom the window."
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7 Q# b, f% U- Z5 O6 |- m是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 , i# ]; Y5 x# [7 ]# q
" J6 r# r+ U* V+ Z7 i"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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! s3 \$ p V0 i5 C% R+ ?"I can't." & A) c* H; S/ G! [
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沒辦法。
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"No? Why not?"
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沒辨法？為什麼？
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& z/ j% k) m& G"Because there's a power outage."
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因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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; D7 e- v e6 yDo you still have the boxes and manuals and packing stuff
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* L( t) _' Q9 V) w9 ]3 r7 Qyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ + W- {9 T. W& m- Q' n1 J( d! N
8 D- I; N2 d h3 q' w* _% w"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。
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, S* o% k( I* {( Z. \; `"Good! Go get them, and unplug your system and pack it up justlike ' ^' s: x" G6 C$ I
6 H% C) g: A9 v1 T o( I: ]: {it was when you got it. Then take it back to the store youbought it from." ( u# q$ s6 A7 T/ s( V. M
, H1 M; d3 A, d& f+ R! I很好!去把它們拿出來，然後把電腦搬下來包裝好，
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. E q6 [3 G5 {7 g+ J! m/ H就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 7 u% z) l3 j( l1 C+ ^. x
. E( g( @ u" n4 D! G"Really? Is it that bad?"
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真的嗎？是它壞掉了嗎？ 3 [- u3 Z4 E3 u% k9 b' i+ K
, h/ \6 U; {. _* y"Yes, I'm afraid it is." : r4 e3 i, Y' C5 i
7 }4 P% R* F8 Y( ~; C6 r6 V( t6 Y是的，恐怕是這樣了的。
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( F, N' L( F6 [7 ]: W"Well, all right then, I suppose. What do I tell them?" * c8 M/ b# k2 N; o
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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# Z: J3 p4 B; {0 R' O1 Q"Tell them you're too stupid to own a computer." # e+ k! I) T5 R0 W* [! X
$ s5 H; N8 p4 N就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
