Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 6 U, j3 m5 Z& z
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 3 ~3 S1 I+ x- C; |
1 o9 P5 l$ q* _, O% @. l3 s& _1 u! t"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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% r4 J) U" |6 |6 k) _/ ~"What sort of trouble?" / i Q, B- Y* h1 }
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您有什麼問題呢 ?
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7 [7 v6 R8 b2 G) M7 ^' w' I"Well, I was just typing along, and all of a sudden the words wentaway."
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! l2 A; b; ]' n, M1 d我剛剛自已在打字的時候，突然間所有的字都不見了。 - I- L! t7 \6 r# k, C- \
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"Went away?"都不見了。
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"They disappeared." 6 G# |* ]/ S. p2 y: }/ I
! J% o2 _' n" e% g% Y& t它們都不見了。 2 V5 l; ~* @3 t( |4 U" a
+ X, k4 L1 g) {"Hmm. So what does your screen look like now?"
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# f0 H z( e, \: n3 B8 G5 ~嗯，現在你的螢幕看到什麼東西？
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"Nothing." % U9 [9 F i3 Q& I" f5 q1 Z' P
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沒有任何東西。 8 J# U! V- p7 S7 ?7 f0 P: H9 {
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"Nothing?"
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1 a e- r( l" ^2 i2 L O1 r8 y沒有任何東西？
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"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。 . i7 q7 x8 R# v3 U
$ u$ t5 w; _; z"Are you still in WordPerfect, or did you get out?" 8 R% I y3 q* A( i
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?" 7 ^, H l% c- z; A) T' M& l
1 ~' ~5 @0 @3 y我要怎麼說明呢？ + q q) S0 S- p! G# L
0 g+ \9 A0 i3 B* \"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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6 F& b/ {" y4 N3 v"Never mind. Can you move the cursor around on the screen?" ' x; j8 T9 h, Q( s+ G0 q
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不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." ; ?. I. d# \8 ?& B! h6 V
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 4 W4 r$ A3 s) I5 Z
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"Does your monitor have a power indicator?"
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6 [$ H1 l. O5 |9 x- B3 s顯示器上的電源指示燈有沒有亮？ ) t6 e9 H1 [* L6 h1 h! |5 e! ]
9 t% D1 S) {" x# i1 ?"What's a monitor?" ) l3 H/ B4 Y* `5 r* y q6 s2 \. E
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什麼是顯示器？ + A/ F& v% S9 Q% n, O0 `; j% s) ?( m
, S$ ]+ w8 K2 l" }3 S& C; ~"It's the thing with the screen on it that looks like a TV.
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" B: F" ^( Z, }; F4 Z' ?- zDoes ithave a little light that tells you when it's on?" H5 L8 @! n$ d
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就是那個看起像電視的螢幕，
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& m) u/ h$ [. S7 V2 B4 O有沒有一個小光點告訴你它是開著的？ ; R+ ^( I6 p& o9 T" Z9 U3 u) h
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I don't know."
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. g2 L9 L' Q2 n8 Q; c3 L我不懂耶。
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; X- L9 \, Z! c, ]% e& m"Well, then look on the back of the monitor and find where 4 C/ ^5 G B. g. S
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the powercord goes into it. Can you see that?" ; G1 ]9 @+ _' T* U* ]4 y( o$ U3 l: k
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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% D0 N7 p# |3 _" F1 T1 p: x+ I"....Yes, I think so."
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是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." # N- V$ x9 i' A. @; c
5 p1 b3 Y9 w8 J6 G4 @$ P太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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3 t5 w( c( d: O0 r7 U A"....Yes, it is."
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+ {* k1 y0 o9 n有啊!
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"When you were behind the monitor, did you notice that there were 5 d# \; B9 b; _4 q+ x3 f
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two cables plugged into the back of it, not just one?" / ~5 e. W0 I2 u2 T0 @; b9 d- @
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." 8 u3 t/ @/ T8 ]$ Y
6 _3 R7 d0 E1 n# l" K沒有。
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"Well, there are. I need you to look back there again and find
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theother cable." 5 f7 b4 A' h* g9 n$ {6 Y/ g' I8 N
$ I2 j8 U9 W; \8 W2 `8 ?, S就是了，我要你再到顯示器後面去找另一條電線。 9 Z. C p- N" c
) Z' \7 ~6 D, e6 E% D; m"....Okay, here it is." 7 s5 b# U% O7 d0 P( M; O
" S, h3 ^3 Z3 v. U W/ e7 w- u. V% W0 OOK，找到了。 * L/ F* z4 |3 ?/ d' J
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"Follow it for me, and tell me if it's plugged securely into : b. ~* S$ ^3 s0 {6 x; V' Q2 t
; B( |# n. z- u ?. ]3 Qtheback of your computer." * Y$ h' ]; F& w8 I
* Z/ j+ s. x, y+ U! M" n5 U再替我找下去，告訴我它有沒有確實插好在電腦後面。
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"I can't reach."
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我搆不到。 % _( W, R" a' @2 L- l; { ^
- w+ h8 t+ U4 A1 {"Uh huh. Well, can you see if it is?"
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7 y3 Q( ~$ w+ Y( y嗯，那麼，你看得到嗎？
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"No." 1 h$ {# d0 y0 h
; L9 y8 A0 p# K' a" _* _. l4 T; K看不到。
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"Even if you maybe put your knee on something and lean way over?" ; i* l. E4 q$ r$ o9 F
" b! S9 O0 B! g那麼拿個東西墊高，爬過去看一下？ : B8 v( K$ b& q; I! c1 a. d
- m2 o* _$ C3 h"Oh, it's not because I don't have the right angle - it's becauseit's dark." 5 U p6 d5 p: h& A" s
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喔，不是角度不好看不到，而是太暗了。
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. B0 f9 E2 F3 K% n) ^( I' ^/ c"Dark?" + x+ q0 Z p+ ^8 H
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太暗？
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# R) W+ O" w% d; a2 `# N" ?7 |, B"Yes - the office light is off, and the only light I have is
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comingfrom the window." ) b4 F7 @# l7 N# C
/ Q8 t- c0 H5 y) x+ j* R是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。 . c6 j2 I) [% `2 L! R& p) R
. O% w3 b* d, u7 i0 T"I can't." , a0 u+ I, ^- x5 ^3 _
2 S5 v2 z, A) x沒辦法。 2 a( w! @" A2 L: [0 J
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"No? Why not?" $ W+ J6 a# A1 w
$ E D) w+ e+ j, E5 r, \沒辨法？為什麼？ 9 {" i, W0 _! E8 b% L
! T& T! u! V9 E6 c# E"Because there's a power outage." $ g+ p( B9 O2 p% U
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因為停電啊! 5 m! x7 A- m, w/ e% g: r0 b
# g9 J5 l5 r% @ r* }. \$ s2 S, b"A power...... A power outage? Aha! Okay, we've got it licked now. - `& d5 P- @, Y3 D5 ]
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Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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$ x7 Q) I2 a+ z) H停...停電？&#@!(& ，喔!OK，現在開始打包，
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8 W0 Y& N% n3 t5 V電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 4 g9 d! t [* `2 J
! q3 b! u& |6 j o0 I"Well, yes, I keep them in the closet." 7 h% l- T I/ E
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嗯，是的，我已把它們收在櫃子裏。
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# T( R+ r1 f4 `7 C"Good! Go get them, and unplug your system and pack it up justlike
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it was when you got it. Then take it back to the store youbought it from."
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很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 2 d) X Q U/ I, T, G% R+ z
( @. \* V: S+ Q# \' g5 w% t; w"Really? Is it that bad?" ' n5 l: w# k& W
/ C H0 `; y, j ^. t真的嗎？是它壞掉了嗎？ + j$ D( P. L/ z( I
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"Yes, I'm afraid it is."
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是的，恐怕是這樣了的。 2 p0 A" o3 i, B$ x3 q: ~2 p
1 p7 z$ J5 P2 l( g7 N1 g4 ?: u7 v"Well, all right then, I suppose. What do I tell them?" ( p' e: i; j! W2 d; w+ O8 L$ M
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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$ g& O* U! [ E$ m3 o) j8 S8 N"Tell them you're too stupid to own a computer." % ?+ N, b2 Q# e: b
# R6 _2 Y7 C* ?' s" ?5 k就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
