Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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3 p; G( ~0 Z+ E% S; n3 z"Ridge Hall computer assistant; may I help you?" 2 h i3 |1 H B: Z, X
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Ridge Hall 電腦公司你好!我可以為您服務嗎? # p6 X' d% l8 b* T1 T% b$ N) @
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"Yes, well, I'm having trouble with WordPerfect."
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; B9 M# v' _+ Y; R1 B& k是的，我有WordPerfect的問題。 5 v/ r; Q& k9 p4 O
% W1 O1 j7 W+ e9 S1 \; ^( E+ h"What sort of trouble?"
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您有什麼問題呢 ? ( P b6 e( t f# b7 a6 R3 j
) ]" n S- |6 ?- Z"Well, I was just typing along, and all of a sudden the words wentaway." 3 H9 ?7 K+ Q7 o$ V
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我剛剛自已在打字的時候，突然間所有的字都不見了。 $ r( }. I5 Q7 X% o4 g
2 C/ @& r# t/ w7 q. q3 j"Went away?"都不見了。 " B \; h' p( B
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"They disappeared." 6 k' d! R- Q% Z" b. g
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它們都不見了。
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"Hmm. So what does your screen look like now?" & o9 p6 p, i7 c: {' ~% H9 R5 T# e5 A
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嗯，現在你的螢幕看到什麼東西？
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. R& [5 D0 O @# ?"Nothing." % z5 b4 M# [; \5 @ g
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沒有任何東西。
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, P7 E* z+ V9 a. G6 y+ N2 Z* _8 P"Nothing?"
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沒有任何東西？ $ f# W5 k' E% w- {, b6 {
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"It's blank; it won't accept anything when I type."
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G/ L j2 l9 `8 H( N2 Q螢幕是全黑的，我打的字它都沒反應。 ' \6 {8 g: \( B! ?0 J, I: F
' F7 w5 r, A/ ?) e"Are you still in WordPerfect, or did you get out?" 7 E! U# N! t6 I3 E8 Z
7 f2 r/ F$ @6 \. t c" r您是否還在操作WordPerfect，還是以經離開了。
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, j( W1 o/ A( i9 }( w9 m! n# I"How do I tell?" $ k$ {( C- i$ G
8 K# D; u" m" ]4 [& `我要怎麼說明呢？ 5 }3 D2 P9 u' A/ H% I$ W/ d
2 `1 n. h. ^2 C& w"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？ 1 |; y% ?/ A8 c* x
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"What's a sea-prompt?"
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/ a: r: t, t' J1 ?! Z什麼是 "海的提示符號" ("sea"=海，和 "C"同音) % p2 p Y5 D% B
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"Never mind. Can you move the cursor around on the screen?" , X. T& E! P3 x; g0 f
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不管它了，你可以看到游標在螢幕上嗎？ % g% Z/ v. r1 {0 ?/ F8 _/ [8 t3 j
3 f% M! f9 S8 {" S3 B8 e1 n5 T( e1 K"There isn't any cursor; I told you, it won't accept anything Itype." - z, p" ~% m( `) O+ D3 j
" X9 K: [. N+ Z4 _& ?* e& F螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 i& j% } u+ D
3 b0 Q6 L( l; y9 V5 b"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ V6 j) F" r3 q4 @8 ^
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"What's a monitor?" 5 f6 K3 `5 g9 V7 o( \$ W; w6 w1 }5 q
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什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV. ( a% z4 x9 W: c7 K) ` h
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Does ithave a little light that tells you when it's on?" R% @6 \. M+ w' x0 ^
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ 1 N) O" `7 |" n2 V
! d p' L1 M( m: u& p( ~; ?7 a# HI don't know." 3 [: q& F1 Q) L6 k
$ r. k0 O% r' D$ c- ?我不懂耶。
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"Well, then look on the back of the monitor and find where 7 w/ o- }: i) s
3 V( {' L6 |) ]the powercord goes into it. Can you see that?"
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+ Y+ j, y. U' K' L1 W那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ) C" ]0 q, j+ h( t
3 I; a: I$ J. _; o A8 G"....Yes, I think so." 3 U* u4 R$ c' f+ x# s4 j
: B _; P8 D( ~6 F9 }. L是，我想我看到了。 / Z2 |; Q- F" C3 X5 I' M8 w, ~
8 u+ ?4 Y& U( b# e! \: {% y"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." ! u, I4 Z7 H& ]5 w7 j* n
. f" d- L0 O' K& ^太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 3 h+ X5 T8 d0 F* c9 {0 }
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"....Yes, it is." ' J. z: c: V! P, G, R8 |
6 W, d" j" k0 M/ I有啊! * m& H0 [- q: D
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"When you were behind the monitor, did you notice that there were 2 d; X+ T) w% s; c" N* S3 w4 n
; w1 H! ~' j+ _( t5 ~two cables plugged into the back of it, not just one?"
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ 8 R' u. K9 O8 `7 F4 O7 h. ?
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"No."
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( @* g( A& ?3 g; e. W, r' W: f8 f沒有。 , [5 Q0 Y0 D& i2 V$ D& G
; p3 N3 Q5 j5 }"Well, there are. I need you to look back there again and find ; Q/ H+ L# r/ l
3 L9 v! J! v/ b2 ^8 o8 C Gtheother cable." ' B# w/ {' e4 ~" w( {' k9 r1 E
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就是了，我要你再到顯示器後面去找另一條電線。 ! J" k! P# b/ y& }1 ^
5 e' z& ]+ Z$ t2 Y"....Okay, here it is." 4 R3 t9 K: T/ h* ^. _$ ]
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OK，找到了。 # x9 _: U8 v. A# r" C7 D
, [- n/ _5 ?7 L B% B7 Y3 O"Follow it for me, and tell me if it's plugged securely into : D% }/ q' n# b8 z
3 ~3 [( S8 ?3 `$ Ctheback of your computer." 9 _& t, K& y; a* J1 M' t" o) w9 N
% O; ^: X; L! W8 u再替我找下去，告訴我它有沒有確實插好在電腦後面。
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$ y2 \; ]2 z2 g& {"I can't reach." & I1 S) d4 @+ ]1 m
" C# t/ \: r m* h, u2 j我搆不到。 " p- }# r2 X- i* e- I
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"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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& O3 F7 b4 g3 E/ h"No." 3 g6 |% k3 l# C
$ g. ^4 Q$ s4 d: ] h看不到。 , Q$ ?' ~9 b* v/ ~ C: S k' R
8 M, I6 \; N, i1 I"Even if you maybe put your knee on something and lean way over?"
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5 ~$ K- T: q( c" i, f那麼拿個東西墊高，爬過去看一下？ * {- D6 A% U, u* J h; m
, P F( k1 s! A# N% h"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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. s) p% o2 l/ y- z, M" B' G喔，不是角度不好看不到，而是太暗了。 y; s/ {9 Y W; E
9 V# Z( N4 k& l( O% H- p4 F- ^"Dark?" B2 C, n2 w! T0 F1 R
8 L f7 g+ c0 v太暗？ . b/ n) C- x0 x$ b0 `3 w
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"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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X: _4 W5 g+ i l; Q/ W( W/ T) s是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 : G8 c6 H) B' S
8 y+ [6 U. j+ v) Q- E% n9 x0 S"Well, turn on the office light then." % `# q3 Q1 \" [/ W. D: F+ K; x- N
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那麼把辨公室的電燈都打開啊。 $ c3 ^) Y' M0 r6 M# O
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"I can't."
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* A( ~$ R& {1 B! \6 [( q6 M沒辦法。 1 P: z2 T, L+ G4 g
5 K- R% h# m: @2 {( u9 |"No? Why not?" ! o E- L! e" g( K
5 Y) K+ j M7 ~. E沒辨法？為什麼？
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2 }0 Q J7 L9 i9 f"Because there's a power outage." . T/ V; m2 m) [3 ^( r& k
1 Y1 ?' s7 b0 a! Z' x因為停電啊!
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4 F3 ~, P0 d* P6 d/ b& l"A power...... A power outage? Aha! Okay, we've got it licked now.
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Do you still have the boxes and manuals and packing stuff
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2 t ?9 o% }/ s+ b1 h5 E% h) oyourcomputer came in?" + I* O! `% \8 Y
& r: F+ M+ o: G# k: W. w. u停...停電？&#@!(& ，喔!OK，現在開始打包，
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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' g& }/ Y5 U$ W* z. n' Q0 A嗯，是的，我已把它們收在櫃子裏。 ! z3 w6 H; G2 Q K/ i1 j0 e% o
7 D. _( c# s: ^4 b5 v"Good! Go get them, and unplug your system and pack it up justlike ' m; r' y3 M' K) q. `! ?1 v; R
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it was when you got it. Then take it back to the store youbought it from." + [ J. \! a6 Z+ N% x
$ O8 k2 x( J/ T# ^- d* K很好!去把它們拿出來，然後把電腦搬下來包裝好，
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" f. ^" B h5 }" L0 F8 w% b+ C就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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, _3 h9 x9 P3 u真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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2 C3 u4 S; A3 x0 z9 n6 `是的，恐怕是這樣了的。
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( C8 E9 x2 T3 _3 W0 T) f5 m"Well, all right then, I suppose. What do I tell them?" ' p" T8 m3 J/ v/ E
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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! d7 z' N" M) [$ i4 W"Tell them you're too stupid to own a computer."
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; O# ]* B- J2 f& M5 I就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
