Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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& Y: ]( ?* K8 A- L; H; K3 G"Ridge Hall computer assistant; may I help you?" 1 l. u( s% \, U0 Q# `
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 / Y2 B. g. Q7 n* v
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway."
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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"Went away?"都不見了。
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8 M$ o) n0 }8 k: K/ y"They disappeared." 0 a: l7 k' l6 c* U
9 ]& ~% z. {- R F) w5 G它們都不見了。
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"Hmm. So what does your screen look like now?" 9 ^9 g/ c- Q9 q
) C( q+ a$ Y" i8 W% K6 }# Z嗯，現在你的螢幕看到什麼東西？
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6 u5 u3 j4 A) x4 O"Nothing." # ]# b' `9 |5 d9 z6 u
& T/ J( I& ?4 ^) E7 P沒有任何東西。 ( n, z0 e4 T; C" N; B! h2 a& l
6 c/ M& C$ T! P% w- }2 A"Nothing?"
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8 y$ o& b+ \6 |. _, b$ L1 \5 o2 v沒有任何東西？ " y% B. k: Y) @3 H9 O3 w- h0 V
7 c; T1 r l8 T( F0 p"It's blank; it won't accept anything when I type." 7 S1 h8 W+ i) }8 r* e a
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螢幕是全黑的，我打的字它都沒反應。
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3 X8 W3 C& o; R"Are you still in WordPerfect, or did you get out?"
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4 s1 l& P! c K, i1 Y; z' G- J您是否還在操作WordPerfect，還是以經離開了。 : @% o) a4 E; U
/ Q0 ^$ l a3 ^/ U4 V. S- {0 m"How do I tell?" . J- m( }; J) q' v5 W5 U+ d" e
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我要怎麼說明呢？ , V5 ]( M8 |3 O7 t! t- R" X$ }+ e
' C6 a" S( q$ c0 E8 `9 |# u"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?" 7 }; P; e" B. ]4 K6 p" ^
- I- |) y; e/ @9 O什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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! u8 u" |: y2 m% U6 s" G"Never mind. Can you move the cursor around on the screen?" + }2 T. O$ d2 y, N) t2 m& Q
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不管它了，你可以看到游標在螢幕上嗎？ ( @/ v, g# U, [$ j! [8 U7 ^
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"There isn't any cursor; I told you, it won't accept anything Itype." ) e, E2 y7 U8 w
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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" b E! V' c; ?5 }9 i S+ v顯示器上的電源指示燈有沒有亮？ # I0 p" a- H; e& j5 E8 C
5 w7 o% u" j6 Z9 z" b"What's a monitor?"
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+ i, P/ p4 q6 @ ^7 \1 ^9 e* n. w什麼是顯示器？
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"It's the thing with the screen on it that looks like a TV.
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) L0 ^ i; a sDoes ithave a little light that tells you when it's on?" # d0 Q# S: e% W% j
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就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？
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I don't know." ( @. e* J# p# z0 G$ `' u
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我不懂耶。
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- L7 E+ ~1 L' U& f"Well, then look on the back of the monitor and find where & z8 L& r) b" K1 F+ j. N$ B
9 L+ w: n5 y% b* \the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？
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* {7 B) c( O9 x. e7 V% ?$ m"....Yes, I think so."
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是，我想我看到了。
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6 `, T" l% t. Z6 C"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." / T0 z6 M7 }0 [8 y6 t
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ 8 V+ x, p N4 h/ O
4 S- q: v% I4 T$ W6 Q6 \; C; Z1 X"....Yes, it is."
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. k* M9 l2 z. C: h有啊! 8 L9 O4 a# P( j% b
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"When you were behind the monitor, did you notice that there were 1 U1 e' L; T1 Z6 s1 B P
; j7 p y. d* I$ K1 [* xtwo cables plugged into the back of it, not just one?" ) y4 c; S2 T8 @3 Y+ O9 N) z& z
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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+ ?0 B# k) A) c* _. O; p"No."
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沒有。 7 ]4 z5 w$ p! Z% l1 H
! w( J, B1 b8 u# |"Well, there are. I need you to look back there again and find 1 Q1 D$ k, M$ B! e
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theother cable."
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就是了，我要你再到顯示器後面去找另一條電線。
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"....Okay, here it is." 8 D4 D! ] r) z7 [- B+ Z9 \/ R
0 z, s! V% G8 o1 x7 n/ i) {7 iOK，找到了。
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9 w& U9 g% R1 ]) Q# Y% f* M$ o"Follow it for me, and tell me if it's plugged securely into , Z8 Z# y' H+ Y% \
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theback of your computer." # j- a0 _! n! {7 @( t
$ t( ~# Z# }( n0 U" b# \再替我找下去，告訴我它有沒有確實插好在電腦後面。
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& w$ k( D/ A% R) P4 `4 W"I can't reach."
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Y$ D1 t4 C6 L8 W2 G( @我搆不到。 4 m( R- a* G" B( `' F% z
9 O% V! s0 f; R6 C7 G9 z9 Q8 u"Uh huh. Well, can you see if it is?"
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嗯，那麼，你看得到嗎？
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+ H- t, B% I8 e, R"No."
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. [# m, t1 @( Q- s9 ]看不到。
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" U, H6 H. U N* ?"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？ 8 n% {0 z# [ o5 F# y8 z
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 E P4 R7 a* m2 @# h# D Q
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喔，不是角度不好看不到，而是太暗了。
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"Dark?"
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# @5 q3 C) H1 [2 \+ r太暗？ . M/ @/ ~/ T! c2 W* d; b! s. x" a
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"Yes - the office light is off, and the only light I have is % Y& c. _$ n+ V
J* T, W* h* w9 Gcomingfrom the window."
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7 j9 G! X+ J- Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。
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"Well, turn on the office light then."
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那麼把辨公室的電燈都打開啊。
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! e( M# U! u5 t"I can't." 2 B2 Y/ a4 C* R4 f/ Z
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沒辦法。
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) `( ?* b9 _8 j* T: \"No? Why not?" / h3 D' T2 j3 e! h; b* f3 K( I+ ~
5 T0 N$ V/ W8 ~4 X( N3 h沒辨法？為什麼？
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- a7 h) U$ e5 U- E }/ `6 J0 ["Because there's a power outage." 6 C+ H; n3 @, o( k7 }% Q) |
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因為停電啊! # P8 H) [/ L8 }- {) P1 v% {
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"A power...... A power outage? Aha! Okay, we've got it licked now. 7 N. M( g& {( x% \2 c3 W- c# a
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Do you still have the boxes and manuals and packing stuff ( o4 l/ f: D, C! I3 K
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yourcomputer came in?"
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, f+ l+ W+ _9 t' M' o, X" l停...停電？&#@!(& ，喔!OK，現在開始打包， $ u( |- u3 l: W% U9 G9 l2 q3 i
9 n- z3 h6 v6 ?$ i( T0 G電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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"Well, yes, I keep them in the closet."
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9 I: [( N5 G- @& ^6 d嗯，是的，我已把它們收在櫃子裏。 # }& P# c& `/ |
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"Good! Go get them, and unplug your system and pack it up justlike
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& o: S( d" M8 Y8 }5 B1 t, hit was when you got it. Then take it back to the store youbought it from."
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; H. d+ \! X g/ u8 E# o4 C: }很好!去把它們拿出來，然後把電腦搬下來包裝好，
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 % q- x+ D" w8 }9 n6 i1 l( \
u' H, J& Y# T, t5 G* c"Really? Is it that bad?" , U/ F; O/ T7 g$ o4 @- r) S% @# r
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真的嗎？是它壞掉了嗎？ ^ s5 R6 @- \1 K4 S/ `2 |
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"Yes, I'm afraid it is." % b! @! z8 q" s8 m( V
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是的，恐怕是這樣了的。
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"Well, all right then, I suppose. What do I tell them?"
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6 p. ~1 s: r+ X& S/ L, j喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ " T- C; I9 b" J: w' a3 _( D6 r% n
2 N$ ~) W; P, A# P/ Q4 d"Tell them you're too stupid to own a computer."
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就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
