Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話 6 R$ _2 I% b# H) A& `
! @, y" b% }* r9 T! U, @* z"Ridge Hall computer assistant; may I help you?" 6 D% D' ?4 C$ f4 m9 V% v
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Ridge Hall 電腦公司你好!我可以為您服務嗎?
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% _/ F# }6 ~1 p" O"Yes, well, I'm having trouble with WordPerfect." , k4 u; {, c2 W4 ^# ?6 k
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 2 C- H$ c: C3 W/ E) x& H* v
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我剛剛自已在打字的時候，突然間所有的字都不見了。
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- Z Y: ^# Q4 }0 C& R- ~( n"Went away?"都不見了。
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"They disappeared." " ?8 F1 K6 v8 ?" I, Q$ E1 O" b
. w1 r6 _0 | I它們都不見了。
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"Hmm. So what does your screen look like now?" * C Z* q7 @$ M8 f" q! D9 c
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嗯，現在你的螢幕看到什麼東西？
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"Nothing." 8 Q. F8 z: j ?1 r& g/ T
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沒有任何東西。
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r# W0 T6 C/ Z( n/ {- [# J) ^# g7 P"Nothing?" & [( t* h1 T2 B8 P' F M1 L4 C7 d
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沒有任何東西？ 1 G- U( w. q8 v$ C% _: H n
/ q3 P5 p* J# ]" j"It's blank; it won't accept anything when I type."
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7 _" b1 L" n9 e0 R% g, a$ q. {螢幕是全黑的，我打的字它都沒反應。 . [8 R# Z/ e# a6 M" G
* b# O7 S, `. Z' h5 U"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ' b5 x5 I. b! E" C0 S
4 H: z" \5 x* r"How do I tell?"
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, X. X) p/ g" n6 g2 D; \3 ^0 X我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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/ o3 a1 p+ @& ^, L. C, X"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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"Never mind. Can you move the cursor around on the screen?"
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, U* H8 l: I" d" p8 j不管它了，你可以看到游標在螢幕上嗎？ 4 J! v9 K' @! d3 S
4 n* K+ H" ^) N) v' H- _"There isn't any cursor; I told you, it won't accept anything Itype."
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螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 z3 m$ k6 r" q. o6 m F: q
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？ 2 l) k$ S: H; a
" m+ X. I7 e: {"What's a monitor?" & c+ s( H0 O9 W7 j, e- L
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什麼是顯示器？
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2 K/ d. Y; r$ ^1 y9 I4 S"It's the thing with the screen on it that looks like a TV.
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6 h* I9 [5 u# }Does ithave a little light that tells you when it's on?"
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就是那個看起像電視的螢幕， 7 N$ ]5 m- n) S' m& y
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有沒有一個小光點告訴你它是開著的？
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I don't know."
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5 a: m$ l# e2 A3 ?7 w, e我不懂耶。 3 O6 l1 v- F4 d5 k+ H1 i3 e, G
+ G1 V; O, M7 t M( ~$ V"Well, then look on the back of the monitor and find where
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the powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ * R2 i. g1 I" c5 t
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"....Yes, I think so." . P/ W4 o8 r3 E4 c7 U w
( n$ E: `1 y: H4 K6 P是，我想我看到了。
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"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." $ e! T1 G( E% ~1 y: F4 q( {& ~/ @/ U
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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. e" G* X7 N& v$ n"....Yes, it is." 6 Y. |# X4 `6 V. s- K1 I8 O
; I- K: ~1 W) J4 r' y/ a9 J有啊! ; W- w. }+ ^3 c* ]! \- q- o
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"When you were behind the monitor, did you notice that there were
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" c! T+ i+ ]) w7 [! x, ytwo cables plugged into the back of it, not just one?" ' o/ b; c( a; [% x( N
3 x. ~, s# m w3 K' p你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No." $ i, x. x+ M' r! K" o3 W
& n' c& N! j. T1 [9 P" [2 Y9 @4 s沒有。 5 w+ `5 o* g7 U. B7 E
1 Z" H6 s- a1 n+ |; J: r- T, [+ v"Well, there are. I need you to look back there again and find
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; \/ v1 s5 Z. p$ ltheother cable." 7 w$ n$ M9 k f
/ n3 c& j$ `7 Z# W就是了，我要你再到顯示器後面去找另一條電線。 * i" F) d& n1 [
) b) s6 j' y B"....Okay, here it is." # c$ a% o, S9 w
4 _5 ~" j6 _% }9 M |# q5 b$ FOK，找到了。
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"Follow it for me, and tell me if it's plugged securely into
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Q$ I. b3 m3 f! H& w4 W. ^theback of your computer." 2 r0 z U. B% M* H. ]
9 D: i0 d& G$ Q. c# k1 r9 W/ I) u再替我找下去，告訴我它有沒有確實插好在電腦後面。
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7 d" m# @5 l* U6 Z) T"I can't reach."
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1 `7 m4 _8 s3 w, y$ C O- X我搆不到。 8 V8 B% W1 B1 h
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"Uh huh. Well, can you see if it is?" 4 P" N9 i4 Z% Y7 i
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嗯，那麼，你看得到嗎？
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- j$ ]7 H) C+ h! [- _& ["No."
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看不到。
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) @" R9 U! A0 ^+ l) e"Even if you maybe put your knee on something and lean way over?"
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那麼拿個東西墊高，爬過去看一下？
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"Oh, it's not because I don't have the right angle - it's becauseit's dark."
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3 c; }2 {* \, R; f1 a. A: A喔，不是角度不好看不到，而是太暗了。
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"Dark?" 7 t+ {0 X8 K, C* n
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太暗？ P# m4 s0 Z& v0 }# C# J
+ b0 F# u1 ~* _$ x& Y"Yes - the office light is off, and the only light I have is
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comingfrom the window."
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3 x& s* K% G7 `/ q/ |# p是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ) q6 o* w# }( M0 U ], ^$ S
4 z1 k! x9 ]- |! ["Well, turn on the office light then."
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5 O. v ] i+ Z那麼把辨公室的電燈都打開啊。 , V* S% ^' Q( l% }. A
6 M* y- J$ Y# N+ F/ h }: b7 Q"I can't." % E S2 u/ Y3 R
9 `8 `5 r- \' x( q& z沒辦法。
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4 R' p a% [9 F$ ]. ?3 Z"No? Why not?" 6 `) |1 C9 u8 u! Z& z) r
8 u- F) z. q7 |* [沒辨法？為什麼？ ) D. k. v; G8 T' u3 z) D
?7 q" Z b9 R. _$ D0 Y"Because there's a power outage." ; {7 {, z% C; ]4 N) B9 }( O# D
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因為停電啊! 1 A# ?; o* }4 f1 o
) L' ^9 `& S {* C9 c! T"A power...... A power outage? Aha! Okay, we've got it licked now.
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3 R6 J! W# R0 l3 ]# p& ?& ^4 q" TDo you still have the boxes and manuals and packing stuff
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yourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， - {- D/ |" V# m$ V+ W& e# X
3 s) m9 s' A4 g" @5 v* O電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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3 d6 M- t- O9 [% H"Well, yes, I keep them in the closet." + v$ c! [* P0 }, H! f
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嗯，是的，我已把它們收在櫃子裏。
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, P) _ N4 ]2 G8 R# D: v"Good! Go get them, and unplug your system and pack it up justlike ) A' o1 x {; s9 r/ H
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it was when you got it. Then take it back to the store youbought it from." u' Z7 _6 X3 x! f8 m
" T- R- B: v6 @, e) a很好!去把它們拿出來，然後把電腦搬下來包裝好， p( D) U( ?- r* X
3 }$ l2 ~, R3 n, ?) D就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 ! R0 S: b1 k- C6 U6 x9 h4 q
: D5 y" L2 J) ~) \' f3 y"Really? Is it that bad?" 2 t, l0 @" V9 h: u
% `5 [7 s% C) |3 N真的嗎？是它壞掉了嗎？ 6 \) K% r: \, \( c1 ^( @
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"Yes, I'm afraid it is." / [) s" q# s4 s8 i
) v9 s6 ~3 t. C是的，恐怕是這樣了的。 * k! F K! m2 e7 D' R$ M" W O
9 D2 `' j: p3 \, \"Well, all right then, I suppose. What do I tell them?" 2 B N* ?& l( X: ?7 G0 T
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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"Tell them you're too stupid to own a computer." ) H- F ^$ \ ? S0 I$ ]2 x! v
4 r; A6 x4 _! w# K就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
