Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?"
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Ridge Hall 電腦公司你好!我可以為您服務嗎? 6 z7 i' N9 L' N R; O1 H
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。
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"What sort of trouble?"
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您有什麼問題呢 ?
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"Well, I was just typing along, and all of a sudden the words wentaway." 8 A4 p8 U) K: L8 M/ F/ o8 s
: x9 n) t) P& y- u I& o+ M+ t我剛剛自已在打字的時候，突然間所有的字都不見了。
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: n' \. Z% ^6 X% W4 u, v. ?+ {& N b"Went away?"都不見了。 : g) j1 y' k( Y3 p
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"They disappeared."
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* r, {; l1 Y% s' y$ K0 G/ w% V0 ^它們都不見了。
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"Hmm. So what does your screen look like now?"
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嗯，現在你的螢幕看到什麼東西？ [2 t/ J3 ? y( H, s9 T' Q
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"Nothing."
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沒有任何東西。 9 p0 O3 t4 `! @9 I) Q2 N8 N6 A
: j! w% i" c% p+ q% Q5 ^- ?) X+ B3 B"Nothing?"
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3 M) Q% Q8 f, K1 l! I( q沒有任何東西？ ; \) g! e+ Y+ }/ r
# c" E+ q6 ^; I ^5 s, b# ~"It's blank; it won't accept anything when I type." ! H: ]9 i5 H/ z7 S3 t8 I% v
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螢幕是全黑的，我打的字它都沒反應。
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"Are you still in WordPerfect, or did you get out?" ~) x+ r; M* |' x8 H/ y$ |
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您是否還在操作WordPerfect，還是以經離開了。
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"How do I tell?"
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我要怎麼說明呢？
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! p% F6 o* i; T"Can you see the C: prompt on the screen?"
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|- s5 p" X# b你可以在螢幕上看到 C: 的提示符號嗎？ - i5 E# x; t4 s2 Y* Y
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"What's a sea-prompt?" 8 a6 b* z5 _( u( O# R5 \, c
# [& H1 o$ j3 b6 @1 @什麼是 "海的提示符號" ("sea"=海，和 "C"同音)
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, L# o4 f4 R7 s8 W"Never mind. Can you move the cursor around on the screen?"
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不管它了，你可以看到游標在螢幕上嗎？ ! r# @! c! a8 {+ w0 s$ O6 @
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"There isn't any cursor; I told you, it won't accept anything Itype." & u# a$ [ T7 v$ o n/ c8 ]1 V# ^
4 V" T' \$ l$ i b2 F# [螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 9 U1 G- W' }2 T7 X) z B
, d* u( F8 ^! S( I# F/ \7 `"Does your monitor have a power indicator?"
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# S, C. @4 y4 y2 x, m顯示器上的電源指示燈有沒有亮？ 9 K4 N- w z# S: e9 L
- q2 X: c' T; Q"What's a monitor?" 4 H8 b q$ F, h n$ T
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什麼是顯示器？
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4 y1 A _* b p" A X"It's the thing with the screen on it that looks like a TV. * w5 h" Y2 O5 t* v/ o6 l3 x
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Does ithave a little light that tells you when it's on?" * v: x% y2 k7 o# o( Z s0 u* i
& Y% m5 y) F$ X就是那個看起像電視的螢幕，
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有沒有一個小光點告訴你它是開著的？ + w0 ^9 ^3 }% W l* O
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I don't know."
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. q8 l) _& m# z6 I! x. {我不懂耶。
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"Well, then look on the back of the monitor and find where ' U8 u' z0 ~' @7 j
( T: o- j+ o! e" t& }, | Uthe powercord goes into it. Can you see that?"
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; t9 v+ l* g3 a; a/ x& g
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"....Yes, I think so." 9 T8 ~) |7 A4 y* m) f, _* Z
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是，我想我看到了。 $ I% g G6 A: L" X' x. ~
( U; E0 {3 j+ Z. _"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall."
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？
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# \4 ]* `6 ~6 k3 a# d4 l/ g"....Yes, it is."
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6 A( J# @, u5 W$ B: i c有啊! ; E8 `. [( S" M) f
2 b& o8 O( W% q `$ s"When you were behind the monitor, did you notice that there were + z, l& a: s7 o0 E; E
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two cables plugged into the back of it, not just one?" 5 }! |* l% `# {4 P! L8 P, C; T
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你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ * k W: b0 y7 i7 q k" F# M( ]
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"No." * B8 `! R, C% p: v" }* \- B* J
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沒有。 8 \% S$ R+ K. }; ?3 I
2 D! M6 M( h' F x& A2 R"Well, there are. I need you to look back there again and find
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7 B5 t9 c1 n) Htheother cable."
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就是了，我要你再到顯示器後面去找另一條電線。 4 b. ^% i, x( U: E, A9 e4 t* j
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"....Okay, here it is."
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6 ]1 _/ k. [7 q rOK，找到了。
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, P. ?8 H" n* l$ ?/ r# U. n3 C8 I) V"Follow it for me, and tell me if it's plugged securely into " X" N# Q0 j, ], {5 |' t
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theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 % ]+ H0 u5 A* `
& C# K& Z: I* Z4 U"I can't reach."
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我搆不到。 + ?7 o( A3 B4 R3 ~: H) y, R
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"Uh huh. Well, can you see if it is?" / H, N1 s* q3 Y0 w( ~; n
! j* M9 C; D4 ]" G% Z嗯，那麼，你看得到嗎？
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* ~7 i |+ @3 O0 F"No."
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2 K2 |8 [! ]% F/ ?看不到。 ( R5 w! C; E; W; E) j1 h
0 a2 \: Y0 G# C# ~"Even if you maybe put your knee on something and lean way over?" . c/ K! q# J, T. J; e+ o: t
; R) P% h9 s% C4 W5 D+ e Z# Y% w那麼拿個東西墊高，爬過去看一下？ z# y" P3 k `8 f
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." ! b$ ~ a% V7 N9 Y/ s
# Q" k; j. W& b喔，不是角度不好看不到，而是太暗了。 ' @; o7 `) P$ D) K7 P# S9 }
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"Dark?" - Y: E1 y' c i0 C
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太暗？
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! `0 N% l- n* i3 @"Yes - the office light is off, and the only light I have is 3 X+ S; z W9 c* W9 Q# R
4 q' h4 z0 j |0 D6 u$ \5 o8 f- E W- Jcomingfrom the window."
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是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 , ^. K4 e6 @3 H2 b9 U2 \0 _
% q9 z. V9 K/ f3 b"Well, turn on the office light then." - P; E. J2 [" U( _* i1 _, G
% W, u+ F( T; X+ ~那麼把辨公室的電燈都打開啊。 # s7 `! g/ U+ a. D$ D2 l: J% X
7 _2 C( e; b# J' [! c4 y"I can't." 3 C" e1 l6 U8 P& Y+ O$ Q
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沒辦法。
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9 \/ ~ ]3 H7 l( U. B. Z) n2 `& A"No? Why not?"
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沒辨法？為什麼？ % N8 n, T; E6 f- y1 ]: ^
5 X4 F2 d% X5 ^/ ~"Because there's a power outage." ! M4 Q: ~ J# G) O! S$ P+ ^! w+ W2 L. ^
; z' A( g4 ?. C% g因為停電啊!
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* }! B; t7 q$ l' Z3 ?. l"A power...... A power outage? Aha! Okay, we've got it licked now. 4 U) j( T+ i. ], N( p# G' i+ L
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Do you still have the boxes and manuals and packing stuff % N4 ^! k: {+ v _# \
5 {. g3 P( Y- p" ^& qyourcomputer came in?"
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停...停電？&#@!(& ，喔!OK，現在開始打包， g1 W4 W6 B i& m; g9 e) Z
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電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？
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) c( x- e( Z9 H+ [2 o"Well, yes, I keep them in the closet."
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3 K" f1 M! k7 T% a. m% J) z嗯，是的，我已把它們收在櫃子裏。
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"Good! Go get them, and unplug your system and pack it up justlike 2 x4 Z: M' n6 U% M5 m, |$ ~
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it was when you got it. Then take it back to the store youbought it from."
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' P! A0 w4 ?/ v, m+ m7 `: S很好!去把它們拿出來，然後把電腦搬下來包裝好， 7 z& x$ m! J0 H
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就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。
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"Really? Is it that bad?"
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9 t* M6 c& u. d" m. Y+ V真的嗎？是它壞掉了嗎？
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: D! h- m: W4 A- r"Yes, I'm afraid it is."
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& f9 G4 }5 k+ `# G! G5 [是的，恐怕是這樣了的。 5 a- k/ g: `$ |# {/ }( p9 N* u& t6 E
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"Well, all right then, I suppose. What do I tell them?" 9 g. }3 \: ~( W' |/ V4 W* E$ G# A
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喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % \% M( {- T$ U$ N
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"Tell them you're too stupid to own a computer." , j1 f) P6 Q) p9 }/ F
, _% `' ^# S+ }! Z' ~$ |' A就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
