Ridge Hall 電腦公司
一個 WordPerfect 電腦公司員工的真實對話
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"Ridge Hall computer assistant; may I help you?" 2 }4 J: U) B) V `; x3 u5 ^
3 @8 L4 K# L, A, hRidge Hall 電腦公司你好!我可以為您服務嗎? # c7 e) n9 w# s+ |" @8 m) {
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"Yes, well, I'm having trouble with WordPerfect."
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是的，我有WordPerfect的問題。 8 u2 U) R, e. U! U0 l& b/ u
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"What sort of trouble?"
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您有什麼問題呢 ?
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$ d" p/ v$ h8 B& _( t"Well, I was just typing along, and all of a sudden the words wentaway." 7 _8 Y0 o" e: t5 v; z. t. C5 i( Z
5 t! D/ o; r; ]: ]8 G& e' o" D6 i我剛剛自已在打字的時候，突然間所有的字都不見了。 : X$ m' Q2 l+ O8 O7 P$ B
: l# n+ A- [6 {! _7 M- b- G3 R# u"Went away?"都不見了。 b( w9 [# |1 a" W. D1 D% o# ^; u( g
1 _* {0 f* u! ^7 T2 f' ^4 d"They disappeared."
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1 y4 N+ d2 y4 q4 [) L% a0 f: N) {它們都不見了。
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"Hmm. So what does your screen look like now?" ' ^- G* c' s- v- [. a
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嗯，現在你的螢幕看到什麼東西？ 9 g( r9 U( L% m; W
6 Z; i9 _+ T5 x# M"Nothing."
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! x. p, {/ @: Y8 J. P6 [ s8 J沒有任何東西。 : u& z8 z2 E% |' m
# P0 _: b) I \& t"Nothing?"
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沒有任何東西？ + \: O% g. y F/ H- Q2 Q
/ {/ ?* P% G7 q* |6 j! v"It's blank; it won't accept anything when I type."
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螢幕是全黑的，我打的字它都沒反應。
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" I% g+ V% g$ _7 O! w% @"Are you still in WordPerfect, or did you get out?"
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您是否還在操作WordPerfect，還是以經離開了。 ) p5 i8 D* d4 r" W* c
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"How do I tell?"
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$ B" y' F4 G5 D2 O我要怎麼說明呢？
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"Can you see the C: prompt on the screen?"
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你可以在螢幕上看到 C: 的提示符號嗎？
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"What's a sea-prompt?"
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) 0 ?0 G' Q1 G0 l9 d$ ^, x; P) h: a \
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"Never mind. Can you move the cursor around on the screen?" $ X5 `; r; {/ a
+ f6 N1 r$ t- v) e不管它了，你可以看到游標在螢幕上嗎？
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"There isn't any cursor; I told you, it won't accept anything Itype." , V" H% F! K1 O R
% h8 r/ C7 u: y4 N/ u) u- E2 ]4 g螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。
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"Does your monitor have a power indicator?"
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顯示器上的電源指示燈有沒有亮？
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"What's a monitor?" ! V" h8 b$ A& U1 }
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什麼是顯示器？
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/ h% P P0 Y) k; u; L! n"It's the thing with the screen on it that looks like a TV.
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4 @- W0 W' i9 P2 J: JDoes ithave a little light that tells you when it's on?"
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% o5 S9 z, S" J7 x) l$ Q就是那個看起像電視的螢幕，
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& s: v1 e0 V9 h. S有沒有一個小光點告訴你它是開著的？
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@( V+ `. X6 _: u# PI don't know."
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7 g' |& u* o3 s7 S7 y我不懂耶。
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6 j) K* j$ @* Y+ B( f0 }, g0 y8 {"Well, then look on the back of the monitor and find where 7 E6 n) l' x; l8 H# B
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the powercord goes into it. Can you see that?"
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; }" v( a$ W- E3 R0 g那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ; i1 F* R& O4 Z9 v& T
) M9 A& K6 T1 R, i2 h# x. {"....Yes, I think so."
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是，我想我看到了。 % w( H! i& M7 _
; ]; S& K2 S: P( C6 P+ \9 K9 h"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." : x, y8 q2 E9 ^& ?
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太棒了，沿著電線找下去，看它有沒有沒插在牆上？ & r0 k, N3 k; X4 ^6 i
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"....Yes, it is."
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有啊! 2 i$ ]- i1 s3 v+ s$ C; F( b3 D
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"When you were behind the monitor, did you notice that there were 9 d# l2 K/ X% [4 T* x( K
5 {; M! r9 D* X' r& jtwo cables plugged into the back of it, not just one?"
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+ M5 x- J. ^) q: V m% t% ?你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？
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"No."
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' {" E$ f, I0 l9 n7 B5 q沒有。
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- t0 N! R/ S7 M"Well, there are. I need you to look back there again and find ) q! D c% c) @4 l
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theother cable."
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( K3 T+ N. K4 \4 c' N0 q* J就是了，我要你再到顯示器後面去找另一條電線。 , v7 q( ~5 A8 f- [* ^
j$ q0 W0 ]7 w0 k) _8 X"....Okay, here it is."
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7 ]8 {) Y5 o; e* _1 SOK，找到了。 $ s/ L5 S: p! Y0 n3 q, M
9 [5 o0 _9 C+ n* j+ h"Follow it for me, and tell me if it's plugged securely into 6 ~: \9 D. Z! D/ O7 E4 I4 A$ W
+ E( x9 Y$ J% X9 ?/ u1 R: s6 J( \theback of your computer."
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再替我找下去，告訴我它有沒有確實插好在電腦後面。
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% d. R j% I7 s2 J6 t) @* `"I can't reach."
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我搆不到。 + [! ^! G! n: t+ }3 Z
. b4 R0 a$ x) y6 v"Uh huh. Well, can you see if it is?"
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0 ?2 T+ I8 p2 E4 S w嗯，那麼，你看得到嗎？ 8 y( I u% g1 J
. {( Y6 E5 }0 u, b9 ?: q7 D"No." % i4 \- I; Z8 K6 {5 n0 [/ B. G
1 {4 j( ]' D' [) t+ G9 n看不到。
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"Even if you maybe put your knee on something and lean way over?" ( n; m) S4 E4 s. N3 P2 W3 ~, b
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那麼拿個東西墊高，爬過去看一下？ % x; N& r2 J$ n0 a4 F/ @
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"Oh, it's not because I don't have the right angle - it's becauseit's dark." + a- Y1 x3 c; Q f- O+ L; j& X* J
/ D6 h9 a1 N* J0 E! I喔，不是角度不好看不到，而是太暗了。
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"Dark?" 1 f" |. U( k8 Z; E1 @
% c% O' x+ f4 ? ^5 S太暗？
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"Yes - the office light is off, and the only light I have is
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comingfrom the window." 1 Z( N* z) N* N' c+ x
6 S( j- M/ D3 ~3 j' g: v; ~/ z是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 3 n0 e& K+ q" K; o* v
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"Well, turn on the office light then." 0 a' _+ e! I7 }4 l! J% Z
& m; Q+ U4 W- w2 ~# K$ `那麼把辨公室的電燈都打開啊。
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# f, m( n- N2 U; o, s"I can't."
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沒辦法。 ! c J" |+ e, q) O" S
- F5 g& ?( d! L"No? Why not?"
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2 U9 J& z8 N- Q9 _: n# ^" \沒辨法？為什麼？ * U6 y" Z, j+ H4 L
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"Because there's a power outage." " [( R: s [( a3 p) I8 ?% q. S# S
% g$ L* m; X8 M# p( _. F因為停電啊!
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"A power...... A power outage? Aha! Okay, we've got it licked now.
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8 f+ @5 q7 I$ w) \. D4 A9 ]Do you still have the boxes and manuals and packing stuff
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yourcomputer came in?" 6 n5 C" c& m) G
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停...停電？&#@!(& ，喔!OK，現在開始打包，
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" Z/ J& [: ~- d1 V2 Y$ ?) W* E電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ / Q7 _! ]3 P. K
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"Well, yes, I keep them in the closet."
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嗯，是的，我已把它們收在櫃子裏。 0 v6 F+ ~! j& G5 Q7 b5 F# {
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"Good! Go get them, and unplug your system and pack it up justlike / c2 `* D' L7 I& \" ]
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it was when you got it. Then take it back to the store youbought it from." " Y4 g9 z, ], k) S
q, h( h% o6 S0 O+ ^很好!去把它們拿出來，然後把電腦搬下來包裝好，
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/ q# x) n4 Y4 U! V: A就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 : e ]( F7 m5 [/ K0 c/ @+ {) W
4 |4 b1 X- Q! n0 o"Really? Is it that bad?" 6 V5 K+ E$ i$ b8 @% n
% L7 F* a( S% ?+ q; r( ~真的嗎？是它壞掉了嗎？
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"Yes, I'm afraid it is."
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" }, z1 L/ |* a2 M$ f# Y是的，恐怕是這樣了的。 6 Y$ Y; I: o+ o& x7 e
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"Well, all right then, I suppose. What do I tell them?"
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" X: X4 Y4 Z0 i" @. I# M4 u喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？
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1 w* n8 ?" E5 {/ R7 H) D"Tell them you're too stupid to own a computer."
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6 v% m& n+ x; t就告訴他們說:『你實在笨到不夠資格擁有一部電腦』。
