/ T% U7 y6 h' f* Q! ^* S3 a& P"Ridge Hall computer assistant; may I help you?" 0 y3 T0 A: q. x9 A* J% V
4 p A4 B; {! N- g: h0 MRidge Hall 電腦公司你好!我可以為您服務嗎? " G% @( X7 l* \0 v, s# L( w& m |
8 U7 h. L0 `* u/ y5 R% \"Yes, well, I'm having trouble with WordPerfect." 7 o& ^* Z* s' t9 q% r2 N3 \' N0 `% q7 ~+ A
是的，我有WordPerfect的問題。 & ^2 n; e' k9 p6 y7 a+ ]; g* S$ Q
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"What sort of trouble?" : N1 q& z& A8 N8 o4 J
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您有什麼問題呢 ? 6 j2 j5 {6 C; z; K1 y2 q) J* I5 l. \ 5 j ?0 N1 j3 t( }"Well, I was just typing along, and all of a sudden the words wentaway." 8 c5 S- j0 ^0 Z- y0 ^% F: I 6 G) r% b7 z9 ^4 o我剛剛自已在打字的時候，突然間所有的字都不見了。 3 h) I( t) S1 e" u. I7 r) c9 F2 c- i; ^4 g- t
"Went away?"都不見了。 5 ]/ F( v+ a8 Q/ f% X% A. e" G. F- _% R: N4 V# O
"They disappeared." " ^0 N* S) s6 I 9 X) T$ e* h7 N它們都不見了。 8 \$ L( G6 k1 ?7 K " [& P" L# ]- Q"Hmm. So what does your screen look like now?" 5 H( o$ Q; \9 K X# J
3 d& Y J5 a4 l嗯，現在你的螢幕看到什麼東西？ 0 }; C/ r2 q# w" N6 ]( s3 T D8 b) f, D6 h- t
"Nothing." 6 s3 L/ } S. ~- X, k. [' m& ]
, ?$ d' v( |0 N8 b7 ?# `沒有任何東西。 * e: J# B0 [: b( l6 ^ e S$ V" Y2 w5 D+ h* f
"Nothing?" * E' T8 P+ |9 Q" f
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沒有任何東西？ : s% q# j; P+ k7 Q
% H; V, ?7 l8 ]6 Q1 {5 C2 r3 o0 o& |"It's blank; it won't accept anything when I type." . M/ D6 J" m5 ?4 k1 Q5 ?2 O
9 q# J" f4 K" F5 [0 o2 W6 ]5 r/ S2 k
螢幕是全黑的，我打的字它都沒反應。 . I x' d5 g9 V1 R8 a
: c1 r+ f) g$ R) M* C0 Y# B8 e# r2 l"Are you still in WordPerfect, or did you get out?" ! Q* }- e; \$ }9 N
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您是否還在操作WordPerfect，還是以經離開了。 [5 |, k3 s" J3 _ ~' X7 B
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"How do I tell?" 0 h& U4 u9 m) _! X; a' i9 f ! e5 R/ o' y/ i" F我要怎麼說明呢？ ) a+ R$ {' X/ h" { + z8 n# y0 ^ c, X"Can you see the C: prompt on the screen?" 1 ]+ J6 `0 q! x5 T! Z' M/ X
a$ e4 y" O6 r9 D4 {! A! C
你可以在螢幕上看到 C: 的提示符號嗎？ / h `" ~" M2 y5 S% V- y/ d 8 H4 Z0 k* H; V" {"What's a sea-prompt?" 4 |9 A- s, h* A( f; I) q/ |4 |
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什麼是 "海的提示符號" ("sea"=海，和 "C"同音) ! ]0 f# K7 n( {% y/ e ]( q " L/ j& N, M" m"Never mind. Can you move the cursor around on the screen?" % `* n, o2 X* w' `; {8 V! [ g
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不管它了，你可以看到游標在螢幕上嗎？ 3 R8 E: n/ f. q" W& A6 U1 ?3 o! v ]; N* i$ V; U/ \
"There isn't any cursor; I told you, it won't accept anything Itype." ; T( Q" ]2 R/ D7 C: E
9 W# O) j+ i) r7 N* x- k/ C% Q n
螢幕上沒有任何的游標，我告訴你，我打的字它都沒反應。 $ B/ r* E& p3 v4 C3 \" P4 ^# I
: h; N! V0 J8 X"Does your monitor have a power indicator?" 8 f0 `, A( \+ f; v* W; Z! k
: i, C' U X) ]7 b2 f* m顯示器上的電源指示燈有沒有亮？ % G- H/ o; K1 Q" J3 m& H
& a" @" N. ]9 H, ^" K( r6 u"What's a monitor?" . {1 K6 r0 m: b# u
3 \' k7 {+ J0 D% `什麼是顯示器？ 4 Z' q9 s" D& e" u M, j' `% F5 g) c2 k% g4 `4 d1 J
"It's the thing with the screen on it that looks like a TV. / E, R9 i* a! m5 q2 x' s, y5 `8 I2 ^# z2 [7 w+ L* G
Does ithave a little light that tells you when it's on?" ! i: A* t5 Y" b* p, v$ n5 L2 o2 L3 U# d
就是那個看起像電視的螢幕， 7 i. D1 f3 H( l" l/ ?, b1 g 5 X+ t) U2 t) H' s. A有沒有一個小光點告訴你它是開著的？ 1 W- t* J% l2 X: C, E. m& k& f
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I don't know." ! T$ N m% ?( M) o
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我不懂耶。 , y, H) I9 ]9 b4 _. z( b: F7 M( F" b5 q ; L8 D! v1 I3 j"Well, then look on the back of the monitor and find where 6 Z0 Q+ ^2 O ]
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the powercord goes into it. Can you see that?" # o% \; s: N9 S: n n3 R
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那麼，你能不能看得到顯示器後面有一條電源線接在上面？ ! o3 ~" D; }2 A& @1 p: y( l5 u
3 k; L* ~* v$ P9 @6 z A"....Yes, I think so." & \. C) g+ o; X3 T/ s
& M: H' W$ o0 T; H/ r"Great! Follow the cord to the plug, and tell me if it's pluggedinto the wall." - h { Q# E/ G. S + G6 s( p5 j: g; H# v! K( Y太棒了，沿著電線找下去，看它有沒有沒插在牆上？ . i5 _" m# p, T 8 D5 o6 ^% S1 d"....Yes, it is." z% l$ y6 l# D, D/ p: E, t# [& |% p5 F8 c6 F' |
有啊! 3 W7 W! \9 ]! I k& I0 g, y3 x7 g + B% r. [) w1 q3 B! d- X"When you were behind the monitor, did you notice that there were . h' Z8 G* U4 Z0 T- w( } : K" w; Y5 ?( y7 }# D. Q4 p; s( j( Ptwo cables plugged into the back of it, not just one?" / ?2 n; Y X5 S, H/ V' Q) Z# n3 V, Z0 ~2 l/ T
你到顯示器後面看看，有沒有注意到有兩條電線插在後面，不是只有一條哦？ & F# r" P. z5 [3 z/ b; E9 T p
# I& X6 l& ]3 l: ?"No." / K( Y; f; b; i
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沒有。 : m% v5 Q8 [( z ~: Y5 Y& p
: W' T$ T! ^0 d) I: `) x"Well, there are. I need you to look back there again and find 9 E- p. Q& r. e( O7 M' D- }, Q1 D
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theother cable." 2 ^+ g" J- z$ Y K* }
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就是了，我要你再到顯示器後面去找另一條電線。 9 o+ [( T; C% D7 W % A* R# a) E# K% Y9 t7 P1 L"....Okay, here it is." ; ?7 i _5 I/ |
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OK，找到了。 7 @5 D5 [. `! i; [) g( v7 O4 L! s. C8 ]- |
"Follow it for me, and tell me if it's plugged securely into 9 E2 ]" v( l6 L+ U& T( R. t1 g0 ~+ ?, F
theback of your computer." ) h0 f1 ?1 u$ ^, L6 W, U
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再替我找下去，告訴我它有沒有確實插好在電腦後面。 ( o5 R: @% |8 {+ \- j0 W6 ?# C$ N
1 i# ]' U$ N2 y/ H. O# |& s) O! y"I can't reach." " Q6 v0 N6 ~5 b& S) W8 V ( g+ l6 \' q# E3 s+ [) I0 X @5 w我搆不到。 / Q0 A# V& h7 U& R8 Z! J
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"Uh huh. Well, can you see if it is?" ) g2 z; ]* [# x0 i& ?/ J. I
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嗯，那麼，你看得到嗎？ 7 \7 X* p0 i5 n1 \1 A- ]/ B4 @
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"No." 0 R" X+ h9 O6 F" e% p( c4 ~1 P5 W, G$ c; d( L* P# W; Y, k
看不到。 * A5 b% K% s4 S3 L# m 8 v" b$ C% e; G6 Z- `6 w9 _; b"Even if you maybe put your knee on something and lean way over?" 4 V$ w; r9 ^- d- R9 V2 _/ |! P) U2 u5 m8 y6 C. i3 q
那麼拿個東西墊高，爬過去看一下？ " f" z7 w5 u3 Y7 N7 _3 d% j' r- x1 E# G3 P6 R& R9 E) q+ N) o% c
"Oh, it's not because I don't have the right angle - it's becauseit's dark." 1 x% \6 W3 a. F
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喔，不是角度不好看不到，而是太暗了。 . ]. y' y" U) |( Q. K
r3 r, K, G3 {"Dark?" 9 B0 _4 I) {7 s; t2 z! }4 d/ S- s# U6 q9 l* ?: z
太暗？ 3 F$ i1 [9 b/ i; K' R5 n' o
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"Yes - the office light is off, and the only light I have is 6 f! ^* }: o5 T5 J/ }! B4 G; D& H4 z% N1 a; Y- t" s( M
comingfrom the window." - |3 _9 u& W3 s: K1 C ! {0 m! S; F% v c$ Y是的，辨公室的燈光全都不亮，唯一的光線是來自窗戶外面。 ' a \( i& s7 ]$ h$ w/ @$ l( u; j: }& r
"Well, turn on the office light then." 2 H6 @7 X0 `+ r) G* M% z3 `
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那麼把辨公室的電燈都打開啊。 ' J* f8 {; M! ]6 m2 ?" Q8 e0 J- q6 c
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"I can't." ( e- `/ ~5 [) s y8 K
' q2 X" ^: z) Z0 e) l沒辦法。 9 n% n( ]$ w5 `+ J1 W
" _. S/ g/ z, Q3 l& @"No? Why not?" 1 H% I1 l/ G: L6 O
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沒辨法？為什麼？ . b. ~# [; c8 w( W3 x o+ [
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"Because there's a power outage." * `- m2 ?; R$ v, E! ?0 ^$ [" l5 Y, y. w* ^2 K" `, C
因為停電啊! 8 i3 M7 D6 u9 e) x: X) Z
4 H- G8 q, f- s2 m) v"A power...... A power outage? Aha! Okay, we've got it licked now. - e& n/ ]+ A9 e0 `: M4 g n: S9 E
Do you still have the boxes and manuals and packing stuff 5 J$ k, L) P: c) ?1 o ) H1 E1 v* K1 a3 O8 L, X+ |+ C4 \yourcomputer came in?" 8 d% P% u: F9 a( I5 W9 y3 W
8 j. x2 E6 G4 v6 h& k停...停電？&#@!(& ，喔!OK，現在開始打包， ) }& ]4 `+ ^* [* I+ _, K1 T4 t% f5 h
電腦公司員工送電腦來時的包裝箱和使用手冊都還在嗎？ 2 ?5 r/ k2 r f
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"Well, yes, I keep them in the closet." - Q+ @: U3 u+ D; S1 T
1 r$ N; i( n8 i% u, F嗯，是的，我已把它們收在櫃子裏。 5 W8 }7 C u% F" W3 s: I/ j8 m C6 v! G$ H d6 b( ^"Good! Go get them, and unplug your system and pack it up justlike & J+ r3 C( T u2 H
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it was when you got it. Then take it back to the store youbought it from." g$ F! [/ ]/ E( Q1 e7 m 8 q/ l/ X' j! [) Z1 [很好!去把它們拿出來，然後把電腦搬下來包裝好， & _ g, N; G' w6 K; j " H! ?- l( i+ Z! |, S+ l/ O就像剛送來的時候一樣。然後看你在那裏買的，把它送回去。 . P% @6 t/ Z. G$ I0 g; E
8 O- r0 C. C* X"Really? Is it that bad?" 9 _+ X4 h, M( W( @* w4 X$ R6 j$ P 9 j6 a# b8 W0 Y" `' W4 }/ a" {真的嗎？是它壞掉了嗎？ 9 e: k) P" }! W. a / U0 R8 b; Y, J"Yes, I'm afraid it is." 8 \8 y- s! P8 p1 L) C% ^$ E0 b1 v' s( D' R4 z5 [- i
是的，恐怕是這樣了的。 3 t( S1 ]7 S7 o3 O' Q* s! d
Y$ O9 o# \* B# z6 S8 l"Well, all right then, I suppose. What do I tell them?" ' V, a2 q7 ?0 I n# q6 L ! t3 h, m3 f% d8 k+ V1 D& G0 n p喔，我想大概就是這樣子的。那我要怎樣跟他們說呢？ % R1 v) I8 l( X7 n1 A
3 A- {1 ^3 p; t0 e
"Tell them you're too stupid to own a computer." * Q: H6 A) D% ~* j
